We serviced a
JENN-AIR COOKTOP
Model JED8430BDB
Near Marble Falls, TX 78654
Cliff
Job Details: 12/27/2021
Arrived on site to diagnose a cooktop with no burners working. Tested unit and found unit only receiving a 120 V. Electrical issue will need to be resolved to to fix stove.
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GL0
Near Leander, TX 78641
Kimo
Job Details: 12/27/2021
Arrived onsite to install properly diagnosed pats upon arrival the customer handed me the Console. I removed damaged outer door and installed new one reusing the door handle. I also installed new console. Unit is operating as designed no leaks at this time. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Austin, TX 78717
Scott
Job Details: 12/27/2021
"Arrived on site for no cool fridge . Fresh was 60 , FZ 40 . Fans and diffuser are operating normal. Compressor running very hot and making a lot of noise . 3.9 ohms on compressor. No frost pattern . Ordering compressor, evap, lock ring kit , uv drier , service port. Weight 2 hrs . No water leaks detected at time of service. Call to set return ; ordrng 1 Loc ring kit and 1 Uvdrier and 1 Serviceport and 1 Weight2hrs and 1 W11322225 (Compressor) and 1 2188823 (Evap)"
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Austin, TX 78734
Brandon
Job Details: 12/27/2021
"Arrived on site for customer complaint of front right burner not working, ordering ignitor and burner head. ; ordrng 1 W11344539 (Burner head) and 1 W11238758 (Ignitor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near New Braunfels, TX 78132
Andrew
Job Details: 12/27/2021
"Arrived on site to replace compressor and filter drier from previous diagnosis. System had no refrigerant. Replaced parts and system held vacuum for 40mins. Charged system to specs(5oz). Unit now working as designed. Applied bubble solution to all exposed components to rule out external leak. Ideal frost pattern developed on evap. Advised customer to place glass of water in FC and once frozen over to use as normal. If issue persists recommend charging system with nitrogen and check for external leaks, but no leaks presently found. Job complete."
We serviced a
GE REFRIGERATOR
Model PFCS1PJYASS
Near Austin, TX 78732
Brandon
Job Details: 12/27/2021
"Arrived on site to replace parts for defrost issue, found heating circuit tested good, found failed control, I replaced control, unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Round Rock, TX 78665
Jimmy J.
Job Details: 12/27/2021
Arrived on site for WATER LEAKING DOWN FROM THE MIDDLE DRAWERS--OR COLLECTING FROM THE MIDDLE DRAWERS--FREEZING UP. Gained access to the evaporator and found drip pan bowed and shims had come loose. Ice formed inside the drip pan. Removed ice maker and found ice and frost accumulating around the port. Used steamer to remove ice and frost then used perma gum to seal the gaps where ice and frost had previously formed. Cleaned up the evaporator cover. Used steamer to remove all ice and frost from drain pan. Once ice was melted the drain allowed all water and frost to flow into drain pan underneath fridge. Used shims to have drain pan under RC evaporator sit flush to remove bowing and prevent ice and frost from forming thus allowing it to drain instead of sit in the same spot.
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Andice, TX 78628
Lou
Job Details: 12/27/2021
"Arrived on sire to inspect dryer noises. Upon further inspection, tested the unit and found the noise (squeak) intermittent. Removed the back cover and found the heater box not secured/tightened and rubbing the back panel. Tightened/adjusted the box and retested and unit is operating as designed. No lint observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM03
Near Austin, TX 78705
Robert
Job Details: 12/27/2021
Arrived on call to replace refrigerator door. After replacing test door.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Fischer, TX 78623
Jacob
Job Details: 12/27/2021
Arrived onsite for the unit not freezing correctly at times. Looked at the unit and customer had the freezer unstocked. Could not find an issue with the unit. Unit was defrosting as it should and after a few min the fan turned on. Unit is working with no issues at this time. Let customer know that if the freezer is over packed that it can affect the performance of the freezer. No issues at this time. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HV1
Near Austin, TX 78745
Robert
Job Details: 12/27/2021
Arrived on call for damaged lower drawer.Ordered panel ; ordrng 1 W11516729 (Panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Round Rock, TX 78665
Jimmy J.
Job Details: 12/27/2021
Arrived on site to install previously diagnosed part. Removed ice maker and installed new ice maker. Customer showed me condensation and water accumulating on her freezer door gasket underneath the fridge doors. I changed her mullion heater from 01 to 02 to remain on at all times to prevent the condensation from accumulating and keep the mullion hot at all times. This will prevent cold air from creating condensation and keep the freezer gasket dryer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GR2FHTXTQ00
Near Austin, TX 78729
Scott
Job Details: 12/27/2021
"Arrived on site for water dripping in fresh food section thru vent . Found drain hole frozen over and ice in vent holes . Steamed out drain hole removed ice , fridge is draining properly . Ran harvest on icemaker . All checked normal. No leaks detected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Austin, TX 78736
Luis
Job Details: 12/27/2021
"Arrived on site for noise complaint while opening or closing doors. Found complete unit making noise while opening or closing any door,adjusted hinges and wheel base tested door operation good noise no longer present"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Austin, TX 78737
Luis
Job Details: 12/27/2021
"Arrived on site for freezing in fresh food compartment. Found due to fresh food freezing damaged to filter head causing water to constantly leak even with filter removed. Replaced filter head and fresh food thermistor,disconnected damper control powered unit on found some air still migrating around damper,added adhesive around damper control."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Liberty Hill, TX 78642
Kimo
Job Details: 12/27/2021
Arrived onsite for refrigerator with broken door switch. Upon arrival I gained access to the left rc door switch and found it missing its arm. I removed broken switch and installed new switches and found that the light and the reset of unit is now operating as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near New Braunfels, TX 78132
Andrew
Job Details: 12/27/2021
Arrived on site to test unit for RC not cooling properly. Found RC evap frosted over
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0AS01
Near Liberty Hill, TX 78642
Kimo
Job Details: 12/27/2021
Arrived onsite for wall oven with low oven not heating. I gained access to back of unit and tested both heating elements and found them good. I then tested the lower oven thermostat and found it showing open. I installed new thermostat and tested unit and found that it is now operating as designed. I also performed a temp test with customer and found temp within spaces.
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS3
Near Andice, TX 78628
Kimo
Job Details: 12/27/2021
"Arrived onsite for range not igniting properly, found LF burner and center toe operating normally. But all other burners working well. I cleared the both and made sure that the caps where installed properly and attempted to light both. I found that the issue was still present. I would need to replace both nursery heads and burner caps. Ordering 1x WPW10183369 center cap, 1x WPW10183368 LF cap, 1x WPW10515454 center burner head, and 1x WPW10515455 LF burner head. ordrng 1 WPW10515455 (Lf burner head) and 1 WPW10515454 (Center burner head) and 1 WPW10183368 (Lf cap) and 1 WPW10183369 (Center cap)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Georgetown, TX 78626
Lou
Job Details: 12/27/2021
"Arrived on site to inspect range oven not working. Upon further inspection, I tested the bake mode and found the ignitor not glowing. Removed and replaced the ignitor and retested and unit is operating as designed. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Austin, TX 78739
Andrey
Job Details: 12/27/2021
"Arrived on site to test unit for no ice production, tested unit found ice maker compartment has previously leaked and created a sheet of ice according to customer, tested ice maker and noticed that it gets stuck on water fill causing ice maker to over fill, replaced ice maker ran test cycle, ice maker completed full cycle and filled with proper amount of water, no leaks detected job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS3
Near Austin, TX 78717
Scott
Job Details: 12/27/2021
"Arrived on site ,replaced hinges ,springs and link kit . Door is opening and closing properly . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0AS04
Near Buda, TX 78610
Leonardo
Job Details: 12/27/2021
Arrived on site to replace control board. Replaced board test unit and unit still stopping after 2 seconds. Called Techline and test unit with Techline and per Techline I am to replace switches. Ordering new switches and board office to reschedule ; ordrng 1 W11033422 (Switch harness) and 1 2manjob (2 man job) and 1 WPW10412514 (Control)
We serviced a
GE WASHER
Model GTWN2800D2WW
Near Hutto, TX 78634
Jimmy J.
Job Details: 12/27/2021
. Found pressure hose clogged. Gained access to the tub and found housing that pressure tube mounts to was completely clogged up inside with brown substance. Ordering tub WH45X10112, tub assembly WH45X20473, tub seal WH02X10383, split ring WH02X10265, washer WH2X1197, tub and hub ring WH45X10112, screw WH2X1194, and bearing WH2X1198 to complete repair. Ordered Parts will need authorization through AHS. Returning with previously ordered parts except valves. Valve was replaced previous visit. ; ordrng 1 WH45X10112 (Autho Tub) and 1 WH45X20473 (Autho Tub assembly) and 1 WH02X10383 (Autho Tub seal) and 1 WH02X10265 (Autho Split ring) and 1 WH2X1197 (Autho Washer) and 1 WH45X10112 (Autho Tub and Hub Ring) and 1 WH2X1194 (Autho Screw) and 1 WH2X1198 (Autho Bearing)"
We serviced a
MAYTAG DRYER
Model MEDC300BW0
Near Bastrop, TX 78602
Tyler L
Job Details: 12/27/2021
"Arrived on site for complaints of no power. Found proper voltage at the terminal block between L1 and neutral, and between L2 and neutral. No voltage across L1 and L2. Checked voltage at the wall and still had none. Advised customer to call an electrician.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Austin, TX 78731
Kevin
Job Details: 12/27/2021
"Arrived on site and found actuator arm is not in cam kit ring, replaced actuator and confirmed good operation through diagnostic cycle, test pictures, job complete"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near San Marcos, TX 78666
Andrey
Job Details: 12/27/2021
"Arrived on site to replace previously diagnosed ice maker bracket, replaced bracket, ran test cycle, ice maker completed cycle but did not fill with water due to it being disconnected from water source, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Austin, TX 78734
Brandon
Job Details: 12/27/2021
"Arrived on site to replace gasket and mullion, after replacing parts, unit tested good."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGRU19F6QFD
Near Austin, TX 78749
Luis
Job Details: 12/27/2021
"Arrived on site for freezing and heating up. Called n.e.w. Tech support checked evaporator diagnosed a leak in the system,tech support recommended replacing sealed system parts. Job will need 2hrs and autho for sealed system and parts; ordrng 1 297411155 (Compressor) and 1 297217900 (Heat exchanger) and 1 297414901 (Evaporator) and 1 5303918358 (Drier uv) and 1 5303918358 (Drier uv) and 1 W11506635 (Access valve) and 1 2hrs (2 hrs), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Austin, TX 78722
Kevin
Job Details: 12/27/2021
"Arrived on site and inspected refrigerator and found on test three damper is opening and closing properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Marble Falls, TX 78654
Cliff
Job Details: 12/27/2021
Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker fill cup had foam in it from manufacturing. This caused cup to freeze over and stop ice production. Removed foam and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW1
Near Del Valle, TX 78617
Robert
Job Details: 12/27/2021
Arrived on call to replace previous diagnosed parts. After replacing the gearcase and cam test washer.
We serviced a
KITCHENAID MICROWAVE
Model KMBT5511KSS0
Near Austin, TX 78747
Kevin
Job Details: 12/27/2021
"Arrived on site and inspected microwave and found it is running and heating properly but corner display is not working. Display is backlit but nothing is showing. A new display will be needed to correct the issue, took pictures. Wall oven needs to be partially removed in order to access trim kit screws on the bottom.; ordrng 1 W11455447 (Display)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Cedar Park, TX 78613
Scott
Job Details: 12/27/2021
Arrived on site for handles loose . Found pantry handle loose . Tightened handle set screw . All handles are secure . No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD612ESS00
Near Austin, TX 78746
Luis
Job Details: 12/27/2021
"Arrived on site for dispenser issues. Found ice door not sealing to chute,customer provided motor and chute door,replaced motor and chute door,tested ice dispenser motor passed,checked seal good.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Pflugerville, TX 78660
Matthew
Job Details: 12/27/2021
Arrived onsite for unit stuck on control lock. Could not get into diagnostics to reset unit. Called tech line for assistance. Tech suggested replacement of UI console. Need to order UI console. Office to reschedule.; ordrng 1 W11296171 (UI console)
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Austin, TX 78727
Scott
Job Details: 12/27/2021
Arrived on site for sensor bar pulled out of grill . Found bar broken off . Replaced both sensor bars and grill. Unit is operating normally. No lint build up at time of service. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Pflugerville, TX 78660
Matthew
Job Details: 12/27/2021
Arrived on site for front door panel falling off. Inspected unit and need to order front stainless door panel and both handle screws. Office to reschedule ; ordrng 1 W11176456 (Glass door) and 2 W11428245 (Screw)s
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Cedar Park, TX 78613
Scott
Job Details: 12/27/2021
"Arrived on site ,replaced control and harness . Ran calibration and diagnostics. All checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Austin, TX 78756
Robert
Job Details: 12/27/2021
Arrived on call for complaint of no ice. Ran test and icemaker called for water but nothing flowing from valve. Replaced valve and test.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Round Rock, TX 78681
Justin
Job Details: 12/27/2021
"Arrived on site for a refrigerator not cooling. Upon arrival the customer stated that the real issue is the unit is not making ice again. I checked temps and found the FC at 2?F, the RC at 38?F, and the ice box at 9?F. Upon further inspection I found frost build up around the IB gasket, and ice on the fascia assembly. I removed the fascia assembly and found the harness broken and cut. Due to this, the fascia heater is not working, and causing ice build up. I put the unit into diagnostics mode and found no IM error codes. I then ran a harvest on the IM ad found it ran through as designed. I tried to run an IM fill in test 45, but it did not fill. However, I could hear the valve energize. I gained access to the valve and fill line. I found the fill line frozen over. I removed the fill line and verified good water flow from the valve. I found the bad fascia heater was most likely allowing the fill line to freeze over. I am ordering the fascia heater and the office will need to reschedule. The return tech will need to test the fill and possibly thaw the fill line again.; ordrng 1 WPW10553630 (Fascia Assembly)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADH2
Near Austin, TX 78723
Robert
Job Details: 12/27/2021
Arrived on call for complaint of not finishing cycle. Ran diagnostics and got code F9E1 for motor not able to find home position. Checked underneath and found water leak from dispenser area.
We serviced a
KITCHENAID COOKTOP
Model KCES550HSS00
Near Dripping Springs, TX 78620
Andrey
Job Details: 12/27/2021
"Arrived on site to test unit for broken glass cooktop, tested unit found shattered glass by impact, customer stated that there was a existing crack on front left burner that she thought wasnt a problem, but after dropping a bowl on it from 2 inches high, shattered the glass, will need cooktop (w11259505) and rubber tape (wp8286642) to complete job, at this time job complete until further instructions"
We serviced a
KENMORE FREEZER
Model 253.448336
Near Austin, TX 78738
Brandon
Job Details: 12/27/2021
"Arrived on site to replace fan blade that customer supplied, after replacing, unit tested good.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX335HPS01
Near Liberty Hill, TX 78642
Cliff
Job Details: 12/27/2021
Arrived on site to replace door panel for ice machine. Replaced panel and badge and job is complete. Unit was not installed at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Austin, TX 78737
Luis
Job Details: 12/27/2021
"Arrived on site for noise complaints. First noise from compressor Informed customer normal operating noise from compressor,second noise from loud diffuser motor,ordering a new diffuser. ; ordrng 1 W11236851 (Diffuser)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Pflugerville, TX 78660
Matthew
Job Details: 12/27/2021
Arrived onsite for unit not filling. Inspected unit and found fill hose was crimped. Freed up the hose and tested unit. Unit fill correctly. No leaks present at this time
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Georgetown, TX 78626
Lou
Job Details: 12/27/2021
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the compressor, UV dye drier and access valve. I vacuumed the system and pressures held at -30/0. While vacuuming the system, I inspected the unit for any refrigerant leaks and found none. I found the RC evap motor harness thermistor popped/blackened. I removed and replaced the the motor/harness and secured the thermistor to the suction line with foil tape and ziptie. Installed 6oz of R134a refrigerant and tested the unit in test 4 of diagnostics. Unit pressures held at 4/125 and evaporators had good frost patterns. I advised the customer of my repairs. No water leaks observed during service, job completed."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Kingsland, TX 78639
Cliff
Job Details: 12/27/2021
Arrived on site to replace previously ordered parts for washer. Replaced shifter and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL OVEN
Model WFG550S0HZ2
Near Pflugerville, TX 78660
David Z
Job Details: 12/23/2021
"Arrived on site to follow up on range with dead control, previously had F1E0.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS06
Near Elgin, TX 78621
Wesley
Job Details: 12/23/2021
"Arrived onsite and found lighting circuit failed and preventing cooktop light from being used, advised customer that control was needed to repair. Office to reschedule. ; ordrng 1 W11552018 (Control)"
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS3
Near Bastrop, TX 78602
Matthew
Job Details: 12/23/2021
Door and needs to be leveled front right and left. Arrived onsite for outer oven stainless door panel falling off and front left and right of range need to be leveled. Need to order outer door panel (stainless)and leveling feet. Office to reschedule.; ordrng 1 W11176456 (Front door panel) and 1 WPW10481433 (Nameplate) and 2 W10819918 (Foot Level)s
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW1
Near Wimberley, TX 78676
Andrey
Job Details: 12/23/2021
"Arrived on site to test unit for not heat, tested unit by heating to 350, took temp with Probe and got 350, oven sensor is good, bake and broil element cycling 240, found no issues with oven operations, customer did not know of calibration settings in oven, customer asked to calibrate unit to 10 degrees plus, customer to monitor oven and add more temp if needed, customer stated the there was a issue with heating on FL burner, tested burner, burner and unit is working as designed job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Austin, TX 78750
Brandon
Job Details: 12/23/2021
"Arrived on site for customer complaint of unit making noise, found filter head failed, I replaced filter head, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Round Rock, TX 78681
David Z
Job Details: 12/23/2021
"Arrived on site to follow up on washer not running cycles. Customer said it ran 2 and then would not run any more. On arrival when I plugged in the unit I could hear the latch faintly clicking and not able to actuate. Replaced latch. Tested unit and verified unit working as designed, tested latch separately 15 times via diagnostic. Call complete."
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS00
Near Burnet, TX 78611
Cliff
Job Details: 12/23/2021
Arrived on site to replace previously ordered parts for ice machine. Found no sealed system failure in unit and full frost pattern on evap. Found communication failure between controls and water level sensor causing thin ice production. Pump and control will need to be replaced to complete repairs. ordrng 1 W11034363 (Control) and 1 W11542867 (Pump)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Dripping Springs, TX 78620
Jacob
Job Details: 12/23/2021
Arrived onsite for the led not working in the freezer. Looked at the unit and saw the led was not working. All lights returned to the unit. No issues at this time. Job complete
We serviced a
GE MICROWAVE
Model JVM1750DP188
Near Manor, TX 78653
Wesley
Job Details: 12/23/2021
Arrived onsite and found touch panel short service message on microwave. Repaired by cleaning ribbon cable.
We serviced a
WHIRLPOOL WASHER
Model MVW7230HC0
Near Bee Cave, TX 78738
Brandon
Job Details: 12/23/2021
"Arrived on site for customer complaint of unit not working, found clutch and stator wires damaged ordering parts. ; ordrng 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 Cnote (BC only)"
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Austin, TX 78735
Kevin
Job Details: 12/23/2021
"Arrived on site and found both freezer lights are not on, fresh food ceiling lights are not on. All left fresh food lights and lower riight are dim. Are both lights on the upper right side are working fine. Replaced both in freezer and this has also corrected the ceiling lights in the fresh food. Replaced all four remaining lights and they are all now on but are flickering. When the door is immediately opened for half a second they are solid and then start flickering. Spoke with techline they recommended replacing LED driver, this had no positive affect. Replaced left bottom LED module again and this also had no affect. All prescreen parts have now been used. Will need to order more LED modules, and a door switch and return with driver. 7732560929; ordrng 10 W11462342 (LED modules)s and 2 W10606838 (Door switch)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Austin, TX 78732
Brandon
Job Details: 12/23/2021
"Arrived on site to replace door, after replacing door, found the new door water lines where the the same as the old door, ordering 1/4 to 5/16 coupler.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Dripping Springs, TX 78620
Jacob
Job Details: 12/23/2021
"Arrived onsite for unit squeaking during spin cycle. Moved the unit from underneath by hand, heard a small squeak. Looked at the belt and saw it was stretched out. Replaced the belt along with the splotch assembly. Tested the unit. No longer squeaking. No leaks at this time. Job complete"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Georgetown, TX 78633
Lou
Job Details: 12/23/2021
"Arrived on site to inspect dryer noises. Upon further inspection, the customer advised that the unit will start making a very loud rumbling noise once the unit gets hot. I tested the unit on timed dry with high heat and after approximately 5 mins, the unit began to make the noise. I disassembled the unit and found the blower wheel damaged. I removed and replaced the wheel and added some sealant pads to the exhaust pipe to eliminate vibration noise and reassembled the unit. Retested for approximately 10 mins and unit is operating as designed. No water leaks and no lint observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM02
Near Spicewood, TX 78669
Brandon
Job Details: 12/23/2021
"Arrived on site for customer complaint of low water pressure, small ice, left door not closing properly, and gaskets torn. Found failed filter head, torn gaskets, and left side RC door needs plastic bushing. Ordering parts. ; ordrng 2 W10830274 (Gasket)s and 1 WPM0274057 (Door bushing)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Kyle, TX 78640
Brandon
Job Details: 12/23/2021
"Arrived on site for customer complaint of no ice, found pinched and broken wires at door harness, ordering door. ; ordrng 1 W11038917 (Black stainless FC door) and 1 Cnote (Auth/office to reschedule)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW2
Near Taylor, TX 76574
Wesley
Job Details: 12/23/2021
Arrived onsite and found unit operating with week wash motor. Replaced sump and motor. Unit is now operating as designed. Advised customer on repair. All checks good.
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW2
Near Bertram, TX 78605
Cliff
Job Details: 12/23/2021
Arrived on site to diagnose a washer that is not turning on. Found control not responding to user input and it will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W11170317 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV03
Near Pflugerville, TX 78660
David Z
Job Details: 12/23/2021
Arrived on site to diagnose icemaker leaking water in refrigerator. Found fill cup on icemaker frozen over. Removed icemaker and found a piece of styrofoam from the roof in the cup. Cleared all styrofoam and verified proper fill. Unit working as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Cedar Creek, TX 78612
Matthew
Job Details: 12/23/2021
Arrived onsite for unit not tumbling. Inspected unit and found belt was busted. Tested motor and idler and they function correctly. Replaced belt and tested unit. Unit heats and tumbles correctly. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Kyle, TX 78640
Leonardo
Job Details: 12/23/2021
Arrived on site to test unit not heating. Test unit and found unit heated to 350 but then it gave an error code. Replaced control board test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Leander, TX 78641
Kimo
Job Details: 12/23/2021
Arrived onsite for dishwasher not starting cycle. I put unit into diagnostics mode and ran diagnostics cycle and found that the sump and motor didnt kick on. I installed and new sump and motor and tested unit in diagnostics mode and found that the unit is now operating as designed. Job complete
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW04
Near Taylor, TX 76574
Wesley
Job Details: 12/23/2021
Arrived onsite and replaced misfired door. Unit is now operating as designed. Advised customer On repair.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Del Valle, TX 78617
Tyler L
Job Details: 12/23/2021
"Arrived on site for install of previously inspected parts. Installed new motor and new capacitor. Tested unit with factory diagnostics and unit passed. Ran calibration cycle as well. No water leaks detected, job complete."
We serviced a
KITCHENAID FREEZER
Model KRSC500ESS01
Near Austin, TX 78704
Luis
Job Details: 12/23/2021
"Arrived on site for no lights in freezer section. Diagnosed a defective led module,replaced upper led module all leds working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Cedar Creek, TX 78612
Matthew
Job Details: 12/23/2021
Arrived onsite for refrigerator section not cooling. Ran unit through diagnostics and found test 39 as open evaporator thermistor. Need to replace thermistor harness. Replaced the thermistor harness and ran the unit through diagnostics test and unit now passed. Advised the customer that unit will take at least 24 hours to reach and maintain its ideal temperature. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV02
Near Georgetown, TX 78626
Jimmy J.
Job Details: 12/23/2021
Arrived on site to install previously diagnosed parts. Customer stated they hadnt experienced any of the previous issues after the previous tech came by for diagnostics. Inspected gasket and it was seated properly and not crooked. Removed ice bin and installed new ice bin. Removed separator and installed new separator. Tested and working as designed. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Austin, TX 78703
Luis
Job Details: 12/23/2021
"Arrived on site. Unit not completing a full defrost,ran diagnostics heater powered on. Defrosted evaporator replaced bimetal and ui,changed defrost setting to basic. ; used 1 Wp2182381 (Bimetal) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Austin, TX 78736
Luis
Job Details: 12/23/2021
"Arrived on site. Found control unresponsive replaced defective control,power cycled unit compressor and fans powered on."
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS0
Near Lakeway, TX 78738
Brandon
Job Details: 12/23/2021
"Arrived on site for customer complaint of unit not washing properly, found failed sump assembly, diverter motor issue
We serviced a
KITCHENAID ICE MACHINE
Model KUID308ESS2
Near Bee Cave, TX 78738
Luis
Job Details: 12/23/2021
"Arrived on site for no ice. Ran diagnostics weak water flow,replaced valve,good water flow to reservoir pan. Ran recirculating pump and pump not powering on,replaced pump same issue,ordering a new control,harness and transformer incase needed; ordrng 1 W11126268 (Hanress) and 1 W11034363 (Main control) and 1 W10485951 (Transformer)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBBL206ESS01
Near Georgetown, TX 78628
Jimmy J.
Job Details: 12/23/2021
Arrived on site for ALL LIGHTS HAVE WENT OUT IN BOTH FRIDGE/FRZR- FAN IS RUNNING AND STILL HAS POWER Tested led control board and it is not getting 120 at the board. Ordering control WPW10739408 to return and complete the repair. ; ordrng 1 WPW10739408 (Main Control)
We serviced a
WHIRLPOOL RANGE
Model WFG770H0FZ1
Near Leander, TX 78641
Kimo
Job Details: 12/23/2021
Arrived onsite to install properly diagnosed pat. Office to reschedule.; ordrng 1 WPW10318550 (PANL-CNTRL)
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Mustang Ridge, TX 78610
Leonardo
Job Details: 12/23/2021
Arrived on site to test unit for oven turning off after running for an hour. Found board getting hot will need to replace board and igniter on return visit. ; ordrng 1 W11258611 (Control board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Cedar Creek, TX 78612
Matthew
Job Details: 12/23/2021
"Arrived onsite to replace previously diagnosed parts. Called tech line to confirm compressor issues. Ran Test 38 at 100 percent. Compressor Should be 150 -160 watts and about 1 amp. Compressor was Currently pulling 324 watts and 2.3 amps. Tech recommended replacing compressor and Orion board. Provided SR#7732563548. Pierced dryer and pressure at 60 psi. Replaced dryer, compressor and Orion board. Tech line requested running test again after compressor replacement. After compressor and board replacement wattage was at 640 and amps at 5. Called tech line again due to out of range readings. While talking to tech line, at normal operation found wattage and amps ideal (152 w, and 1.3 amps) during ramp up test again readings were out of range. Pressure at 20 and 110 psi. Tech line requesting a senior tech with watt meter recheck readings for accuracy. Before leaving unit did seem to be cooling down. Request that customer put a bottle of water in the freezer and monitor temps. If unit does not cool over the next couple of days will need a revisit. Return with wattages test.
We serviced a
WHIRLPOOL OVEN
Model WFE505W0HZ0
Near Taylor, TX 76574
Wesley
Job Details: 12/23/2021
Arrived onsite and repaired oven with control display problem and primary burner getting stuck on hi. Replaced burner element and switch and control. Unit is now operating as designed. Advised customer on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Kyle, TX 78640
Noah D
Job Details: 12/23/2021
"Arrived on site to inspect unit for not cooling, upon inspection found the unit covered in frost causing the issues, replaced control and thermistor and instructed customer to defrost unit. Customer will defrost and watch unit. Complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Briarcliff, TX 78669
Luis
Job Details: 12/23/2021
"Arrived on site. Checked temperature in fresh food with meter reading 38? found excessive icicles in freezer section,ran diagnostics cover thermistor reading off replaced freezer evaporator cover. Reassembled unit checked door seals good"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS01
Near Dripping Springs, TX 78620
Andrey
Job Details: 12/23/2021
"Arrived on site to test unit for tripping breaker, tested unit found unit controls behaving erratically, lights going on off, unit not turning off, time constantly changing, unit not connected to Wi-Fi, advised customer that the issue with unit is related to software not being up to date, called tech line and tech line confirmed that these issues present are related to unit not being connected to Wi-Fi and advised to do so to fix issue, Sr#7732562678, until unit gets proper software issues will persist, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Austin, TX 78744
Tyler L
Job Details: 12/23/2021
"Arrived on site for install of previously inspected part. Installed new ice bin. Tested good, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model JDB9200CWY2
Near Austin, TX 78726
Justin
Job Details: 12/23/2021
Arrived on site for a dishwasher with the drawer rack broken. Upon further inspection I found the bottom left and right rack supports broken and needing to be replaced. I am ordering both supports and the office will need to reschedule.; ordrng 1 WPW10473807 (Left Support) and 1 WPW10473809 (Right Support)
We serviced a
WHIRLPOOL WASHER
Model WFW96HEAC0
Near Buda, TX 78610
Kevin
Job Details: 12/23/2021
"Arrived on site and inspected washer and found saved error code F1 E1 and F6 E1. Failure of control board and motor control board.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Bertram, TX 78605
Cliff
Job Details: 12/23/2021
Arrived on site to replace heating element for dishwasher. Replaced element and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model GHW9150PW1
Near Wimberley, TX 78676
Andrey
Job Details: 12/23/2021
"Arrived on site to test unit for f05 error code, could not get unit into diagnostics, contacted office for further further diagnoses, every attempt was made to put unit into diagnostics failed, took loads on heating element and it tested good got a open reading on temperature sensor, exposed bottom panel and found sensor was damaged when front right shock absorber broke off and hit it, loose wires on control board due to broken off connection retaining clips, recommend replacing control board, all 4 shock absorbers, NTC sensor and seal for sensor to prevent future leak issues, Office to get authorization and reschedule; ordrng 1 WP8182695 (Control board) and 1 WPW10467289 (NTC sensor) and 1 8181829 (Seal) and 4 W10822553 (Shock absorbers)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LHAXML10
Near Burnet, TX 78611
Cliff
Job Details: 12/23/2021
Arrived on site to replace previously ordered parts for refrigerator. Replaced icemaker and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW0
Near Buda, TX 78610
Kevin
Job Details: 12/23/2021
"Arrived on site and found prescreened control panel is just the plastic consul there is no electronics included. Sent picture to PR, replaced control board and washer will now begin a normal cycle and is progressing. Control board only may have corrected issue without needing control panel electronics. No water leaks from connections at time of service, job complete"
We serviced a
WHIRLPOOL WASHER
Model WDT730PAHZ0
Near Manchaca, TX 78652
Kevin
Job Details: 12/23/2021
"Arrived on site and inspected dishwasher and found there is no water entering, found water at source is turned off. After correcting this dishwasher will now complete a diagnostic cycle. A builder representative had recently done some work on the plumbing and forgot to turn the water to the dishwasher back on. Discussed running hot water before starting cycle and drying expectations for this model with homeowner, job complete."
We serviced a
WHIRLPOOL COOKTOP
Model WEE510S0FS2
Near Del Valle, TX 78617
Tyler L
Job Details: 12/23/2021
We serviced a
GE OVEN
Model JTP18W0W2WW
Near Wimberley, TX 78676
Andrey
Job Details: 12/23/2021
"Arrived on site to test unit for no heat, tested unit found faulty control board.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Austin, TX 78748
Luis
Job Details: 12/23/2021
"Arrived on site for unit tripping breaker. Plugged in Icemaker,ran cycle passed,forced defrost breaker tripped,removed heater and fan breaker still tripping,tested defrost control passed,diagnosed a broken wire that is shorting out in cabinet
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ3
Near Austin, TX 78728
Justin
Job Details: 12/23/2021
"Arrived on site for a microwave not heating. I tested the unit with a microwave safe cup of water and found the unit running, but no heat. I could also hear the transformer hum excessively loud. I then checked voltage, amp draw, and watts at the outlet when the machine was running. I found the wattage about half of what it should be. I gained access to the control and found good voltage going to the HV system. I ohmd out the HV components and found them good closed. Due to this we would need to replace the HV system. I am ordering the transformer, and we will return with the other HV components to install. Office to reschedule. ; ordrng 1 W10836753 (Transformer)"