We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near New Braunfels, TX 78130
Andrew
Job Details: 01/17/2023
"Arrived on site to inspect unit for damaged hot valve. Replaced broken valve, unit completed diagnostics with no issues. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near New Braunfels, TX 78132
Andrew
Job Details: 01/17/2023
"Arrived on site and verified previously diagnosed icemaker was needed. Installed icemaker, unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near New Braunfels, TX 78132
Andrew
Job Details: 01/17/2023
"Arrived on site to test unit for lower oven not heating properly. Found plug had L2 not connected proper preventing unit from receiving proper voltage. Secured connection, tested to 350 with no issues. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Austin, TX 78748
Scott
Job Details: 01/17/2023
Arrived on site for poor wash performance . Ran diagnostics and no error codes . During wash cycle test upper spray arm is not moving and motor sounds weak . Replaced sump and motor. Ran diagnostics. All checked normal. No water leaks detected. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC2
Near Austin, TX 78748
Scott
Job Details: 01/17/2023
Arrived on site for washer flashing 7-1 error when starting . Found only that error code in diagnostics. Test wash motor would only hum but not move . Replaced capacitor W11395618 and re ran diagnostics wash . Washer is performing an normal. No water leaks detected at time of service. Job complete
We serviced a
MAYTAG DRYER
Model MED8630HC2
Near Briarcliff, TX 78738
Scott
Job Details: 01/17/2023
"Arrived on site ,replaced front panel. No other issues found . No lint buildup at time of service. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Dripping Springs, TX 78620
Scott
Job Details: 01/17/2023
Arrived on site for oven tripping breaker . Oven is tripping breaker only on broil and right about the 470-500 mark . Found breaker has no amp markings and is ground fault . No error codes and unit performs normally on just regular baking cycles . Recommended to customer to have builder change breakers . Job complete
We serviced a
MAYTAG DRYER
Model MGD7230HW1
Near Spicewood, TX 78669
Scott
Job Details: 01/17/2023
"Arrived on site ,replaced sensor harness and both electrodes . Ran diagnostics all checked normal. No lint build up. Job complete ."
We serviced a
WHIRLPOOL WINE COOLER
Model KUDR204KSB00
Near Austin, TX 78739
Kevin
Job Details: 01/17/2023
"Arrived on site and replaced control panel diagnosed on previous visit, after replacement it is now working properly, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Bertram, TX 78605
Maurice R
Job Details: 01/17/2023
Arrived onsite for FC icing. On inspection found light frost on the Out side of the ice bin. I checked the moulin gap and it was good. I but a light in the freezer and shut the door. Found a small gap on the top right of the freezer door. I used a little silicon to fill in the gap. Told customer if it happens again we will replace the FC gasket. No water leaks detected during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Taylor, TX 76574
Cliff
Job Details: 01/17/2023
Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost failure caused by miscommunication between evap thermistor and control. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near New Braunfels, TX 78132
Andrew
Job Details: 01/17/2023
Arrived on site to test Uniondale not cooling properly and no ice production. Found RC temp was 36 set to 35 and fc was set -2 with .7 reading. Compressor running and pulling .7amps. Frost pattern is ideal on evap with no signs of restrictions. Found ice maker error e5 and fill tube frozen. Removed obstruction and ice maker completed diagnostics with no issues and filled properly. Spoke with Techline and advised to place foil tape around ice maker housing cover and permagum around fill tube entering ice maker. Advised if need to come back out for temp issues bring a temp logger. No leaks detected. Job complete. SR#7735506224
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HPS04
Near Austin, TX 78735
Wesley
Job Details: 01/17/2023
"Arrived onsite and found unit operating without dispensing or producing ice. Unit worked for 2 weeks, and then the sales vendor replaced the filter housing in an attempt to repair. Determined water is good from the house and passing through inlet valve. But does not come through the reservoir. Adjusted temperature to prevent freeing of the reservoir. Unit is set up to work properly."
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Austin, TX 78736
Wesley
Job Details: 01/17/2023
Arrived onsite and repaired unit by replacing the gearcase and clutch and slider. Unit is now operating as designed. Advised customer on repair. All checks good.
We serviced a
WHIRLPOOL OVEN
Model WOC54EC0HS04
Near Canyon Lake, TX 78130
Leonardo
Job Details: 01/17/2023
Arrived on site to test unit for oven not heating and light not turning off. Test unit and found door latch not closing all the way thinking door is still open letting the light staying on and unit not heat. Adjusted the door latch test unit and light turning off and oven preheated to 350 job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near New Braunfels, TX 78130
Leonardo
Job Details: 01/17/2023
Arrived on site to test unit for door dropping. Test unit and found springs and bushings and pads missing. Installed all new parts test unit and unit test good job complete.
We serviced a
KITCHENAID RANGE
Model KSDB900ESS5
Near New Braunfels, TX 78130
Leonardo
Job Details: 01/17/2023
Arrived on site to test unit for unit catching on fire. Test unit and found red wire to bake element was pinched. When she turned the oven on for the first time the red wire that connects to the bake element over heated and made the red wire at power cord over heat cause it to star melting and melted the gas line to the unit making the unit start a small fire. Called safety and safety said for customer to to call customer care no parts ordered job complete. Safer SR#7735475401
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS1
Near Seguin, TX 78155
Leonardo
Job Details: 01/17/2023
Arrived on site to replace control board and switch. Replaced both parts test unit and unit test good job complete.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Waco, TX 76705
Jonathan M
Job Details: 01/17/2023
Arrived on site for a dryer that is making abnormal sounds during operation. Inspected unit and work area. Ran the unit on a normal time dry cycle. Immediately heard the sound the customer was talking about and found the noise coming from the vent hose on the back. Remove the vent hose off the dryer and found a snail shell inside of the vent hose causing the rattling when the dryer was turned on. Removed the obstruction and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRN3211B2
Near Waco, TX 76705
Jonathan M
Job Details: 01/17/2023
Arrived on site for a refrigerator thats making abnormal noises. Inspected unit and work area. Found the refrigerator model and serial numbers did not match the model or serial numbers sent over for the dispatch on this unit. Was advised that the customer would need to contact their extended warranty to update the model and serial information prior to further service to ensure warranty coverage. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM354GPS0
Near Waco, TX 76708
Jonathan M
Job Details: 01/17/2023
Arrived on site for a dishwasher that has a door gasket that is not sealing properly. Inspected unit and work area. Did confirm the customers complaint and replaced the door gasket. Tested the unit and the unit is not working as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Georgetown, TX 78628
Lou
Job Details: 01/17/2023
"Arrived on site to install previously diagnosed and ordered parts. Due to the ice door having a gap and allowing warm air inside the ice bin, I removed and replaced the ice door and ice door motor and tested. Unit is operating and sealing as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Georgetown, TX 78633
David Z
Job Details: 01/17/2023
Arrived on site to repair oven with damaged glass when self clean was used. Examined unit and found the inner most pane of glass shattered. Vacuumed glass pieces and replaced panel. Verified proper fitment and operation. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Round Rock, TX 78681
Lou
Job Details: 01/17/2023
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested temps in the FC=-1 degree. I placed the unit in diagnostics and tested the ice maker and it harvested but the fill tube failed. I could hear the valve opening, but no water flowing to the ice maker. I removed the ice maker cover and found the fill tube frozen and also the ice maker tray cracked. I removed and replaced the valve and ice maker and removed the ice from the fill tube and retested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHV00
Near Liberty Hill, TX 78642
Maurice R
Job Details: 01/17/2023
"Arrived onsite for IM not working. Ran test 17 and found and open thermistor. Then I ran the IM harvest test, and got error E2. E2 is ice maker not fing home position. Installed the new IM and re ran the harvest test. The IM passed the harvest test with the new IM. No water leaks detected during service."
We serviced a
KITCHENAID COOKTOP
Model KICU569XBL0
Near Liberty Hill, TX 78642
Maurice R
Job Details: 01/17/2023
"Arrived onsite to install previously diagnosed parts. Installed both module and the large burner. Tested unit and it is operating as designed. Tested the large burner, showed the customer that it was working."
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near Hutto, TX 78634
Kimo
Job Details: 01/17/2023
Arrived onsite for a rang oven that is showing a f3 code (temp sensor) Upon arrival I put unit into diag mode and found that this code was stored. I then gained access to the back of the unit and tested the temp sensor and found that it was out of range. I then replaced it and tested unit and found unit operating as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Hutto, TX 78634
Kimo
Job Details: 01/17/2023
Arrived onsite to install previously diagnosed parts. Upon arrival I found that the tub ring had come loose and was clattering when the unit was in agitate. I replace the basket and tested the unit in diag mode and in quick wash and found that the unit is now operating as designed job complete. No leaks
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Round Rock, TX 78665
Kimo
Job Details: 01/17/2023
Arrived onsite for a DW with a upper rack with broken/missing stops. Upon arrival I found that this was indeed the case. I installed the new stops and tested the rack and found that it operated as designed. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Taylor, TX 76574
Cliff
Job Details: 01/17/2023
Arrived on site to replace previously ordered parts for dryer. Replaced motor and belt and tested unit. Found all is functioning properly at this time.
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JB0
Near Elgin, TX 78621
Cliff
Job Details: 01/17/2023
Arrived on site to replace previously ordered parts for range. Replaced rf infinite switch and tested unit. Found all is functioning properly at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Elgin, TX 78621
Cliff
Job Details: 01/17/2023
Arrived on site to replace previously ordered parts for washer. Replaced capacitor and tested unit. All is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV00
Near Elgin, TX 78621
Cliff
Job Details: 01/17/2023
Arrived on site to replace previously ordered parts for refrigerator. Replaced damper and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WFC7500VW2
Near Austin, TX 78751
Wesley
Job Details: 01/17/2023
"Arrived onsite and found unit would drain initially and then stopped draining. Drain pump sounds strong and healthy and verified Impeller is unobstructed and secure. Determined the bearing is healthy and that the unit check valve ball may be stuck with sediment and residue. Advised tenant on using vinegar to loosen and clean the check valve with a cleaning cycle. In event of ongoing failure, 2 man disassembly and repair will be required."
We serviced a
KITCHENAID COOKTOP
Model KCES550HSS00
Near Manor, TX 78653
Joe Z
Job Details: 01/17/2023
"Arrived onsite for cook top front two burners burnt out. Upon arrival, test unit and all burners are operating as designed. Instructed customer on how the dual element operates and how certain parts of the element do not light up. Showed the customer that the parts of elements that light up are the radiant strips. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Kyle, TX 78640
Kevin
Job Details: 01/17/2023
"Arrived on site and found door switch in fresh food section is broken, after replacing it it is working properly, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MZD2766GEW
Near Temple, TX 76502
Tyler
Job Details: 01/17/2023
Arrived on site for refrigerator not dispensing water. Upon arrival confirm complaint upon further inspection found that there was intermittent power being sent to the water valve and was able to trace issue factory failure in the ice dispenser switch. spoke with SR on site for research and the part to see if it can be repaired.61003124; ordrng 1 61003124 (Switch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Dripping Springs, TX 78620
Luis
Job Details: 01/17/2023
"Arrived on site for no cool. Power cycled unit ran diagnostics compressor not powering on diagnosed a defective compressor,ordering a new compressor; ordrng 1 W11370574 (Compressor) and 1 Wpw10143759 (Drier) and 1 W11506635 (Access valve) and 1 R600a (R600a)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near New Braunfels, TX 78132
Andrew
Job Details: 01/17/2023
Arrived on site to test unit for water accumulating on bottom of RC and dripping into FC. Found drain pan was bowed. Recommended replacing evap motor/harness and drip pan; ordrng 1 W11087438 (Evap motor) and 1 W11457241 (Drip pan)
We serviced a
WHIRLPOOL RANGE
Model WEC310SAGB3
Near New Braunfels, TX 78130
Leonardo
Job Details: 01/17/2023
Arrived on site to test unit for oven not working. Test unit and found red wire at terminal block melted. Will order new harness to replace main harness. Advised customer new power cord so we can install on return visit. ; ordrng 1 W11568999 (Main harness)
We serviced a
KENMORE DISHWASHER
Model 665.14763N510
Near Georgetown, TX 78633
David Z
Job Details: 01/17/2023
"Arrived on site to diagnose dishwasher that was not washing dishes well. Customer said most times it comes outgoing almost like it went in. I checked for errors and found an F9E1, which was not presently occurring. When I ran the unit I noticed the wash motor was excessively loud, and not spraying much water. Found the spray arms were not moving. Unit has a sump and motor with very low output. Advised we need to replace the sump and motor to resolve. Customer was advised there is 0 stock available right now with no ETA on attaining part. Ordering sump and motor. Office to schedule when we get part. ; ordrng 1 W10902330 (Sump and motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB01
Near Pflugerville, TX 78660
Kimo
Job Details: 01/17/2023
.arrived on site for a sxs refrigerator that is no longer cooling.upon inspection I found no frost pattern on the evap. Upon further inspection I found that the compressor would cycle on and off. And pull 14amps. I tested the compressor and found that it was showing 16 ohms at the 2 Bottom prongs Which is too high. I am ordering a SS weighed for 2 hours. Office to reschedule.; ordrng 1 WP2188823 (EVAPORATOR) and 1 W10507884 (COMPRESSOR) and 1 Accessvalve (Access valve) and 1 Dyedryer (Dye dryer) and 1 Ss (SS) and 1 Nitrogen (Nitrogen)
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near New Braunfels, TX 78130
Matthew
Job Details: 01/17/2023
"Arrived onsite to replace failed components. Upon disassembly found rotor bolt stripped. Tried drilling out but was unsuccessful. Tried removing entire gearcase with rotor and stator still attached however gearcase was stuck. Will need to order the basket, filter, tub and stator bolts (6) as well as returning with original parts ordered. Will need AUTHO. Office to reschedule ; ordrng 1 W11219115 (Tub) and 1 W11568797 (Filter) and 2 WP90767 (Filter screw)s and 1 W10811957 (Basket) and 6 W11027980 (Stator screws)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS08
Near Lakeway, TX 78738
Vincent
Job Details: 01/17/2023
"Arrived on site to install parts ordered. Installed new icemaker and tested, icemaker harvest fine the first time but no water came in so I put it back in harvest and it stoped half way. Im ordering a new icemaker since this one was defective. Scheduled to return 01/24/23 no leaks. Where observed during service. ; ordrng 1 WPW10277450 (Icemaker)"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Georgetown, TX 78633
David Z
Job Details: 01/17/2023
"Arrived on site to e. diagnose washer that is making noise when in spin. Customer showed me video of unit screaming when it's spinning. Does not happen every cycle, seems to be random. Based on the sounds in the video it sounds like the noise is coming from gearcase binding or overheating. Removed slider and rotor and did not see any scraping or evidence of rubbing / contact or gearcase oil. Failure likely originating internal of gearcasOrdering gearcase / slider to resolve. Return visit set for 1/24. ; ordrng 1 W10752283 (Washplate) and 1 W11449841 (Gearcase) and 1 W10734521 (Slider)"
We serviced a
WHIRLPOOL WASHER
Model MVWP575GW0
Near Fort Hood, TX 76544
Tyler
Job Details: 01/17/2023
Arrived on site for washer not spinning. Upon arrival found multiple errors and diagnostics. After further testing found that the belt had torn and tangled underneath along with the cam filling the belt shield also breaking. Rescheduled customer for 01/23/23 to complete repairs with parts previously sent and parts that still need to be ordered; ordrng 1 W11213879 (Belt) and 1 WPW10427633 (Shield)
We serviced a
WHIRLPOOL WASHER
Model NFW5800HW4
Near Copperas Cove, TX 76522
Tyler
Job Details: 01/17/2023
Arrived on site for washer not draining/unlocking door. Upon arrival confirmed issue. Found f9e1 in diagnostics. Found drain line wasnt installed properly and was severely kinked. Rescheduled customer for 1/23/23 to complete repairs. ; ordrng 1 W11551765 (Hose)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR56X18FW02
Near Dripping Springs, TX 78620
Luis
Job Details: 01/17/2023
"Arrived on site for no cool. Removed evaporator cover found ice ball on inlet of evaporator diagnosed unit will need a new compressor,evaporator,drier and thermistor. Job will need 2 hrs; ordrng 1 W11125124 (Compressor) and 1 WPW10383615 (Thermistor) and 1 W11507067 (Evaporator) and 1 Wpw10143759 (Drier uv) and 1 W11506635 (Access valve)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Temple, TX 76502
Tyler
Job Details: 01/17/2023
"Arrived on site for dryer not advancing through cycles. Upon arrival confirmed issue. Verified stable 240v connection from outlet. Found power cord, terminal block and large amount of main harness had charred/melted together leading to loss in power to unit because red wire connector was never properly tightened down. Rescheduled customer for 1/20/23 to complete repairs with new main harness. ; ordrng 1 WPW10450286 (Harness)"
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Manchaca, TX 78652
Scott
Job Details: 01/17/2023
"Arrived on site for dead washer . Found unit not powering up. Control is getting power . Found drain pump resistance out of range ,also found harness has failed . While checking harness also found oil leaking from gearcase. Ordering AUTHO ,control, harness ,drain pump,gearcase,slider , wash plate . Call to set return ; ordrng 1 Autho and 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10777956 (Harness) and 1 W10902814 (Wash plate)"
We serviced a
GE REFRIGERATOR
Model GFE28GYNGFS
Near Buchanan Dam, TX 78609
Maurice R
Job Details: 01/17/2023
"Arrived onsite for water and ice not being dispense. On inspection the UI was not responding like it should. Talked with Susie, we troubleshoot it and got game plan together to order parts. Order UI board, dispenser board and the auger motor. No water leaks detected during service.; ordrng 1 WR55X41025 (Dispenser board) and 1 WR55X36965 (UI board) and 1 WR60X10362 (Auger motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSS25N4MKZ04
Near Taylor, TX 76574
Cliff
Job Details: 01/17/2023
Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost failure in unit caused by miscommunication between evap thermistor and control. Both parts will need to be replaced to complete repairs. Office to set return appointment and customer will defrost unit prior to return appointment and customer has signed defrost waiver.; ordrng 1 W11546690 (Control) and 1 WPW10384183 (Thermistor)
We serviced a
JENN-AIR COOKTOP
Model JED8430ADB
Near Georgetown, TX 78628
Gerry C
Job Details: 01/17/2023
"JED8430ADB Arrived to instal previously diagnosed and ordered parts. I removed and replaced the cooktop and found the knob WP7739P122-60 that had been installed prior, would not pop up as required. Customer will need after 10:30 on 01/20/2023 return service. ; ordrng 1 WP7739P122-60 (Knob)"
We serviced a
JENN-AIR OVEN
Model JJW3830DP02
Near New Braunfels, TX 78130
Leonardo
Job Details: 01/17/2023
Arrived on site to test unit for F2E1 error code. Test unit and found shorted keypad. Ordering new console office to reschedule will need autho ; ordrng 1 W11232121 (Control panel) and 1 Needautho (Need autho)
We serviced a
WHIRLPOOL RANGE
Model WCE77US0HS01
Near New Braunfels, TX 78130
Leonardo
Job Details: 01/17/2023
Arrived on site to replace warmer element and switch. Replaced both parts. Test unit and unit still tripping breaker. Will order new harness office to reschedule ; ordrng 1 W11111810 (Main harness)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB07
Near Seguin, TX 78155
Leonardo
Job Details: 01/17/2023
Arrived on site to test unit for noise coming from the bottom. Found bad turn table motor. Ordering new turn table motor office to reschedule ; ordrng 1 W10642989 (TT motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Waco, TX 76708
Jonathan M
Job Details: 01/17/2023
Arrived on site for a refrigerator that is not cooling. Inspected unit and work area. Plug the unit in and found the evaporator fan and compressor start to run but found the compressor overloading within five seconds. The compressor would shut off and then try again within a minute. Attempted to use a truck stock start device to check the compressor. Found the unit still overloaded immediately indicating a failed compressor winding. Ordering all sealed system components in the office will need to contact the customer about a return date due to limited parts availability. Please schedule service for two or three hours on return trip.; ordrng 1 W11370574 (Compressor) and 1 W11559685 (Drip tray) and 1 W11504448 (Drier coupler cap tube) and 1 LOKRINGKIT (Lokring kit) and 1 NITROGEN (NITROGEN) and 1 R600KIT (R600 KIT) and 1 W11506635 (Access valve) and 1 WPW10143759 (Uv drier)
We serviced a
AMANA MICROWAVE
Model AMV2307PFB07
Near Elgin, TX 78621
Cliff
Job Details: 01/17/2023
Arrived on site to diagnose a microwave with a damaged door. Found outer door cracked and breaking. Door will need to be replaced to complete repairs. Office to set return appointment. Customer will need to provide closing documents for home on return for proof of warranty.; ordrng 1 W10890775 (Door)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QTS02
Near Austin, TX 78703
Wesley
Job Details: 01/17/2023
Arrived onsite and found paddles are of different colors and both labeled ice. Reordering paddles to repair. ; ordrng 1 W10133603 (Paddles INSPECT)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Kyle, TX 78640
Kevin
Job Details: 01/17/2023
"Arrived on site and Found standing water in the tub, Found a little latch has failed, after replacing lid latch it would still not drain water. Replaced drain pump and it would still not activate. Will bring back control and lower harness; ordrng 1 W11513246 (Control) and 1 W11643701 (Lower harness)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near New Braunfels, TX 78130
Andrew
Job Details: 01/17/2023
Arrived on site to test unit for RC evap frosting over. Unit was thawed in arrival. Found evap thermistor reading open directly at thermistor. Advised to have drain pan replaced as well. Replaced harness and drain pan. Drain not plugged/restricted. Filled gaps between linear and cabinet with silicone. Tightened door handles as well. . No leaks detected. Job complete.
We serviced a
WHIRLPOOL WASHER
Model MHW6630HC0
Near Pflugerville, TX 78660
Kimo
Job Details: 01/17/2023
Arrived onsite for a washer that is leaking. Upon arrival I found that the drain hose was missing. I quite Customer to replace the hose. I installed new hose and tested the unit and found that the leak was gone.
We serviced a
GE DISHWASHER
Model GDT545PSJ0SS
Near Lakeway, TX 78734
Vincent
Job Details: 01/17/2023
Arrived on site to install previously diagnosed parts. Installed new vent seal. Unit is now operating as designed and no leaks where present at the time of service job completed.
We serviced a
WHIRLPOOL OVEN
Model KOSE500EBS05
Near Lakeway, TX 78734
Vincent
Job Details: 01/17/2023
"Arrived on site for oven, inspected unit and work area. Customers complaint was oven making noises, they also showed me a video. Video sounds like its coming from the cooling blower. I removed unit and inspected and found nothing from normal. I tested oven while being out from the cavity. I heated up to 350? and heard the convection fan vibrating loudly. I suggested the customer to replace the convection fan motor.Replaced part and retested. Unit is now operating as designed. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model JF42NXFXDE02
Near Austin, TX 78732
Vincent
Job Details: 01/17/2023
"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was unit lights where out. I replaced all modules and all lights where back on.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78703
Wesley
Job Details: 01/17/2023
Arrived onsite and repaired unit using the lower harness to repair valve wiring. Tested unit for operation and for leaks. All checks good. Advised customer on findings.
We serviced a
ADMIRAL DRYER
Model AED4675YQ1
Near Austin, TX 78745
Joe Z
Job Details: 01/17/2023
"Arrived onsite for no heat. Upon arrival inspected unit. Found lots of lint blocked in blower housing. Test element and is good. Test fuse and is good. Found cut off is OL. Need to replace cut off. Replaced cut off and test unit. Observed element cycling. Unit is operating as designed. Job complete.
We serviced a
LG REFRIGERATOR
Model LMX30995ST/01
Near Buda, TX 78610
Kevin
Job Details: 01/17/2023
"Arrived on site and found Compressor is running but refrigerator is not cooling. However refrigerator is still within 10 year warranty for compressor and can be serviced by an LG service provider.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CS1
Near Austin, TX 78744
Joe Z
Job Details: 01/17/2023
"Arrived onsite for close door error. Upon arrival, inspected unit and found bottom interlock is stuck on open position. Inspected bottom interlock and is in good condition. Reset bottom interlock and test unit several times. Unit is operating as designed. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Georgetown, TX 78626
Gerry C
Job Details: 01/17/2023
"Arrived to instal previously diagnosed and ordered part. I removed and replaced the right FC door slide and adjusted. The unit resumed all normal functions and the wee no water leaks observed during service.
We serviced a
WHIRLPOOL WASHER
Model WFW9400SW02
Near Austin, TX 78738
Kevin
Job Details: 01/17/2023
"Arrived on site and inspected washer and found clothing items in drain catch blocking water flow. After removing clothing items ran a diagnostic cycle and washer is draining properly
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS02
Near Dripping Springs, TX 78620
Luis
Job Details: 01/17/2023
"Arrived at Lilly sharp 301 OAK SPRINGS DRDRIPPING SPRINGS, TX 78620Checked refrigerator for a no cool and dispensing ice issue,found defective auger motor shaft,removed evaporator cover found uv dye on right side of evaporator,diagnosed unit will need a new shaft,evaporator,drier and access valve .Replaced shaft,evaporator,access valve and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Killeen, TX 76549
Tyler
Job Details: 01/17/2023
Arrived on site for dishwasher showing f8E4 in diagnostics. Upon arrival Confirmed issue. Upon further inspection I did find water in the drip pan and found evidence of a leak occurring from the fill line. Also found evidence of water leaking under the sink that customer had stated was happening around the same time and customer is going to inspect as to what was causing that. After tightening the fill line ran unit through multiple test but could not find any further signs of leak from dishwasher unit working as designed call complete
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HS0
Near Dripping Springs, TX 78620
Kevin
Job Details: 01/17/2023
"Arrived on site removed panels in oven and found flame when ignited has a lot of orange tips and is large. Moved air cut off gate on burner to the 2/3 close position and now flame is completely blue And normal sized. Allowed oven to preheat and then reignite several times to confirm no gas smell.
We serviced a
WHIRLPOOL OVEN
Model WOD93EC0AS
Near Georgetown, TX 78628
Lou
Job Details: 01/17/2023
"Arrived on site to inspect wall oven door glass damage. Upon further inspection, I found the upper oven door inner glass broken. I removed the upper door and disassembled and removed all of the broken glass from the door. Installed the inner glass and reassembled and tested door function. Unit is operating as designed. Job completed."
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Temple, TX 76501
Tyler
Job Details: 01/17/2023
Arrived on site for washer showing f3e1. Upon arrival error and complaint. Disassembled unit and found 2 harnesses (including pressure switch harness) not connected to ACU. Corrected wiring issue then tested unit. Found washer working as designed but found leaks on but cuttoff connections for water supply. Informed customer they would need to resolve leak before using washer. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Briarcliff, TX 78669
Scott
Job Details: 01/17/2023
"Arrived on site , replaced sump and motor and heater element . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete"
We serviced a
GE WASHER
Model GFWR2700H1WW
Near Waco, TX 76708
Jonathan M
Job Details: 01/17/2023
"Arrived on site for a washing machine that needs a new Bellow. Inspected unit and work area. Did confirm the customers complaint and found the gasket moldy. Replace the Bellow Inn tested the unit in a normal wash cycle for 15 minutes with no leaks present. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB06
Near Hutto, TX 78634
Kimo
Job Details: 01/17/2023
Arrived on site for a refrigerator that has a light out in the freezer. Upon arrival I replaced the light and found that all the lights began working again. Job complete.
We serviced a
WHIRLPOOL WASHER
Model MHW5100DW0
Near New Braunfels, TX 78132
Andrew
Job Details: 01/17/2023
Arrived on site to test unit for not draining properly again. Found error code f3e1(pressure system error). Ran diagnostics and found control not recognizing water level sensor properly. Found no obstructions in drain pump and pressure dome. Pressure hose not clogged or restricted. Recommended replacing ACU and water level switch.
We serviced a
WHIRLPOOL OVEN
Model WFE710H0AS0
Near New Braunfels, TX 78130
Leonardo
Job Details: 01/17/2023
Arrived on site to test unit for oven not working. Test unit and found broken. Bake element replace bake element at. Homeowner approved charges tested unit but preheating to 350 unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Waco, TX 76710
Jonathan M
Job Details: 01/17/2023
Arrived on site for a refrigerator that is not dispensing ice or water. Inspected unit and work area. Found the lock button on the user interface and unlocked the UI. Attempted to dispense water and ice and found both operating as designed. Test of the unit multiple times and advise the customer that they may have accidentally touched and held the lock button walking all of the user interface is features. Customer was unaware that that was something that they could do on the unit. I did explain that the lock feature is mainly for families with children from being able to dispense water or ice all over the floor. Went over how to unlock the lock setting in case if it accidentally gets touched and went over the user care guide. The unit is working as designed. Call complete.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Round Rock, TX 78681
Lou
Job Details: 01/17/2023
"Arrived on site to inspect dishwasher not draining. Upon further inspection, I found the unit full of water. Pressed cancel on the control panel and the drain pump came on and began to drain the water. After approximately 30 seconds, the drain pump stopped during the water but I could hear the motor humming. Using my shop vac, I removed the remaining water and removed the drain pump and retested. Once I pressed cancel, the dr pump failed to turn on. I removed and replaced the drain pump and retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Georgetown, TX 78633
David Z
Job Details: 01/17/2023
"Arrived on site to diagnose refrigerator that is not making any ice. On arrival found icemaker on, bucket empty. Tried to cycle icemaker and it stopped mid cycle and would not progress. I jumped the valve to make sure it was good, and valve does fill. Replaced icemaker and verified it completed a harvest cycle. I did notice the temperature was not consistent in the RC due to being full and air channels all being blocked. Advised customer to center items on the shelves and make sure nothing touches the back wall, this will get the refrigerator compartment back to consistent proper temp. Call complete."
We serviced a
LG REFRIGERATOR
Model LMXS30796S/00
Near Georgetown, TX 78633
David Z
Job Details: 01/17/2023
"Arrived on site to replace dispenser front panel with part provided by customer. Customer did not want to damage the door, so we were called to do the install. Used a putty knife to pop clips on old panel and remove. Also advised we could no warranty part since they purchased, so we install and remove old only. Replaced part and tested unit. Verified all features working as designed. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Round Rock, TX 78681
Lou
Job Details: 01/17/2023
"Arrived on site to inspect refrigerator not working. Upon further inspection, I found the UI on and when I opened the unit doors, I found no lights on in the RC or FC sections and the compressor and no fans were operating. I pulled the unit out and cycled power to the unit and found the interior lights were on, but the compressor and fans did not. I placed the unit in diagnostics and tested in test 4 and the unit operated as designed. I found the deli control was operating and the deli harness was good. Filling the tech sheet for the wiring harness, I tested all points and got good readings for all. At the end of service, the lights were on but the compressor and all fans were not. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Georgetown, TX 78633
David Z
Job Details: 01/17/2023
"Arrived on site to diagnose washer that was making loud noise on fill, and sometimes was nor finishing loads. Tested unit in diagnostics and found error code present for Long Fill. Tested valves and found the cold valve was just barely trickling, causing the noise and also the failure to complete loads (timeout on cold rinse). Replaced inlet valve and tested. Verified proper fill, no noise, and completion of service cycle. Unit now working as designed. Call complete."
We serviced a
WHIRLPOOL DRYER
Model WED7300DW1
Near Austin, TX 78717
Lou
Job Details: 01/17/2023
"Arrived on site to inspect dryer drum not turning but unit still heats. Upon further inspection, I raised the top panel and found the drive belt splitting and getting caught in the motor. I removed the drum and found the back left roller damaged and unit needing to be cleaned. I removed and replaced both rollers, tension pulley and drive belt. I cleaned the roller axles and vacuumed the lint from the unit (before/after photos). Reassembled the unit with the new belt installed and tested. Unit is operating as designed. No lint observed at the end of service, job completed."
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW0
Near Round Rock, TX 78681
Lou
Job Details: 01/17/2023
"Arrived on site to inspect washer error codes. Upon further inspection, I found the unit display showing F9E1-no drain/long drain. I placed the unit in diagnostics and cleared the code and manually tested the drain pump and found it doesnt function at all. I tilted the unit back and found the harness shorted. I repaired the harness and reconnected the drain pump and immediately it came on but I could hear a rattling noise coming from the pump. Once the drain pump was done pumping the remaining water out of the unit, I manually tested the drain pump again and found it was intermittently turning on and off. I removed and replaced the pump and calibrated the unit. Tested the unit is diagnostics and it is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Elgin, TX 78621
Cliff
Job Details: 01/17/2023
Arrived on site to replace previously ordered parts for dishwasher. Replaced pump and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
AMANA DRYER
Model NED4655EW1
Near San Marcos, TX 78666
Matthew
Job Details: 01/17/2023
Arrived onsite for dryer not heating. Upon arrival inspected unit. Customer stated had to return previous unit due to same issue. Pulled unit and checked supply voltage. Found unit not receiving proper voltage. L1 and l2 have 120 vac but across l1and L2 voltage drops to 0 vac. Flipped breaker to reset and still having same issues. Customer will need to resolve the issue. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS2
Near Mustang Ridge, TX 78610
Kevin
Job Details: 01/17/2023
"Arrived on site and found microwave is not heating, found magnetron is noisy. after replacing magnetron, microwave is heating properly
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Austin, TX 78738
Luis
Job Details: 01/17/2023
"Arrived on site. Found broken wire on grid cutter,ice slab formed on evaporator plate,replaced grid cutter ran diagnostics all test passed.
We serviced a
WHIRLPOOL WASHER
Model WTW57ESVW1
Near Kyle, TX 78640
Kevin
Job Details: 01/17/2023
"Arrived on site and inspected washer and found it is unresponsive, found lid switch has failed. After replacement washer is now running cycle properly, job complete
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Dripping Springs, TX 78620
Leonardo
Job Details: 01/16/2023
Arrived on site to install heat reflecting shield. Replaced shields test unit and unit test good. Couldnt call safety they were close job complete.
We serviced a
GE REFRIGERATOR
Model GSCS3KGYAFSS
Near Georgetown, TX 78626
Paul
Job Details: 01/16/2023
Arrived onsite for a refrigerator not making ice or dispensing water after the filter was recently replaced. I tested the unit and found the filter head no passing water. I replaced the filter head and tested the unit. There was good water flow thru the filter head but when operating the water dispenser there was water leaking from under the refrigerator. I found the water line coming out of the bottom of the liner that goes to the bottom of the FC door with a 3 split in it right behind the compressor. The line and a union will need to be replaced to repair the leak. ; ordrng 1 WP2300868 (5/16 union fitting) and 1 WR17X2891 (5/16 plastic tubing)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78758
David S
Job Details: 01/16/2023
"Arrived on site to install previous diagnosed parts. I replaced the water valve. I gained access to the gear case and replaced the belt, and cam. I reassembled the unit and calibrated it. I ran it through a diagnostic cycle and found it working as designed. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Austin, TX 78725
Wesley
Job Details: 01/16/2023
Arrived onsite and installed the new gearcase and clutch and rotor. Based on previous diagnosis. Unit is now operating as designed. Advised customer On repair. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model JBRFR30IGX00
Near Lakeway, TX 78738
Luis
Job Details: 01/16/2023
"Arrived on site. Found excessive yellow insulation sticking out of outer trim on both sides,foam gaskets exposed on liner wall,protective film stuck between liner and cabinet also found excessive foam exposed around inner door frame that is visible called tech support sent all pictures to tech support. Tech support sending information and pictures to engineering department"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Austin, TX 78759
David S
Job Details: 01/16/2023
Arrived on site for dishwasher making a noise. I inspected the unit and work area. I found fault code fae2 wax motor fault. I rand the unit through a diagnostic cycle and found the unit working as designed. I found all insulation intact. I explained to the customer the noise they are hearing is the water jets as the spray arm is rotating around the inner tub. Job complete.