Arrived on site for dishwasher making loud noise during wash cycle . Informed customer of out of warranty status and dianostics fee. Customer informed me they have extended warranty. Advised customer they need to go thru their extended warranty company. No work done . No money collected . Job complete

"Arrived on site for customer complaint of microwave making a popping sound and not heating. Found failed magnetron that burnt the wave guide cover. Ordering high voltage parts, mag, cap, diode, as well as wave guide cover. ; ordrng 1 W10249516 (Cover wave guide.)"

"Arrived on site to inspect washer running drain pump continuously. Upon further inspection, I found that the control had an internal failure, which was causing it to sense a full tub and activating the drain pump. I installed a new control provided by the customer. W11607637 I calibrated and tested the washer. The washer is now operating as designed. No water leaks observed during service. No one on site to sign"

"Arrived on site. Found evaporator thermistor hanging down,located clip under evaporator plate,removed clip installed thermistor to clip and secured to return line under evaporator plate. Ran diagnostic pump not sending power to valve,ran compressor test frost forming,ran a normal cycle pump would send power to valve under a normal cycle but not in diagnostic weak water flow,found discoloration on bin thermistor. Replaced recirculating pump,bin thermistor and valve,ran diagnostic all test passed. W10897719,w11542867,wpw10511923; used 1 W10897719 (Valve), 1 W11542867 (Pump), and 1 Wpw10511923 (Thermistor) from stock"

"My arrival verifies. Explain of unit, not locking visual inspection. In the unit found that the strike is busted, replace the strike and rain unit unit component activation passed. And unit started cycle Normally, job complete install w11457841"

"Arrived on site for customer complaint of unit not dispensing the detergent. I found leak from water valve, hot and cold lines reversed. I replaced drawer and reconnected water lines properly. Unit tested good. Informed customer that if further repairs are needed, she would have to contact her warranty company to get a new model/serial tag since there isn't one on the machine. Part usedw11596130"

Arrived on site and replaced terminal block(WPW10245259) and harness(W11616884). Unit is now working as designed. Job complete.

Arrived on-site to install ordered parts. Installed solenoid (wp2152713) and filterhousing(w11162041) unit is getting crushed and cubed ice.

Arrived onsite for oven light not working upon further inspection found light bulb burned out replaced light assembly w11707255 unit is working as designed no gas leaks detected during service

"Arrived on site to repair previously diagnosed issue gearcase replacement. Replaced gearcase and tested noise issue continued after repair. Called SW and reported advised me to replace belt and splutch assembly made repair and tested. Unit is no longer making screeching noise. No leaks present at this time job completed. Parts usedw11239857, w10721967 and w11449840"

"Arrived on site to replace damaged refrigerator door. Upon arrival, I found the FC door was dented and removed and replaced the FC door and installed the nameplate and plug. Tested operation and unit is operating as designed. No water leaks observed during service, job completed. LW10638683, W10830982, W11178521"

Arrived onsite for unit not heating to set temp upon further inspection ran burnoff verified temp with multimeter at preheat lower 396 15 minutes after 353 upper at preheat 389 15 minutes after 348 adjusted calibration lower 5 degrees upper 10 degrees unit is working as designed

Arrived on-site for low cooling error. Found f8e0 code. Also found unit making a squeaking sound when in convection. Ordering W11617227 MOTOR-FANW11548753 FAN-CONVCT and a 2 man job for return visit. This is a double oven that's installed about 4 inches off the ground in the cabinet so the oven dolly is too high for 1 person to remove. Did not set date for next appointment. ; ordrng 1 2manjob and 1 W11617227 (Motor fan) and 1 W11548753 (Fan convct)

Arrived on site to replace dented fridge door. Replaced door and tested. Unit is functioning properly and as designed job completed

"Arrived on site. Ran diagnostic no frost pattern on evaporator can hear compressor running and some pressure and refrigerant in system checked pressure low charge, disassembled unit found small trqce of oil on evaporator. Replaced evaporator and drier,ran compressor test with tubing exposed appeared as if another leak,vacuumed system no loss in vacuum, pressurized system to 250 psi uploaded picture no pressure loss,vacuumed system down recharged system to manufacturer spec ran compressor test good frost formation,let pressures equalize no change in pressure reassembled unit ran diagnostic again good frost pattern unit passed all diagnostic test."

"Arrived on site. Replaced defective icemaker,fill tube heater,ui and installed updated leds,powered unit on ran icemaker harvest passed,ran fill test passed ui lit up correctly all leds working. W10848301,w11658802,w11683243,w11087201"

Arrived on site for refrigerator making a rattling noise randomly through the day as well as when doors were open and shut per customer on arrival. Found on arrival the damper motor was failing and causing the noise ordering WPW10479155 damper and rescheduled customer for 03-24-25 to complete repairs. ; ordrng 1 WPW10479155 (Damper)

"Arrived on site to test unit for not working properly, customer stated that there is no change between simmer low and simmer high and low, tested unit found all burners are activating properly and all simmer settings set to good level, called tech line to document, no further repairs are needed, unit is running as designed SR#7741184548, advised customer that no further repairs are recommended and can call customer service for any further concerns, at this time job complete no parts installed"

"Arrived on site for refrigerator not dispensing ice . Found icemaker was off. Turned it back on and icemaker cycled. Found tray not fully letting cubes out and can cause overflow. Tested and found water not getting to icemaker. Tested water and it had low flow. Customer had new filter, replaced filter and water flow came back. Ran test 19 and vefified 13vdc to fill tube heater. Tested again and water now working through door, suspect water frozen due to bad filter. Found molding around dispenser door. Replace icemaker and dispenser door. Also found damper assembly is noisy. Replaced damper. Verified operarion. Call complete."

"U it new build, no residents. Arrived onsite for damaged Rc door. Replaced and flufed gasket. Unit is functioning properly. Job complete. Unit was made accessible. No one on site for signature."

"Arrived onsite for unit cutting off mid cycle upon further inspection replaced ui ran test cycles unit is working as designed F3e2,f3e1,f6e1"

"Arrived on site for loud noise. Found loud vibration noise from compressor and loud fan motor,replaced evaporator fan motor,adjusted compressor brackets and lines noise no longer present. No one available for signature. Wp2315549"

"Arrived on site for unit having Low Flow error. Upon arrival, found bellow to be warped and torn. Removed ring clamp to inspect counter weight blocks and found bottom weight block is touching the drain pump. Exposed top cover and found right spring broken. Ran test on motor and found tub spinning but struggling to spin. Feels like bearings is bad and seized the shaft for tub to spin. Ordering W11314394 springs (2), W11460604 tub assembly, W11316766 shock absorbers (4) and W11314648 bellow. Unit will need 2 man. Also needs autho. No water leaks detected at this time. Office to reschedule ; ordrng 1 W11460604 (Tub assembly) and 2 W11314394 (Springs)s and 4 W11316766 (Shock absorbers)s and 1 W11314648 (Bellow)"

"Arrived on site for water leaking. Found water leaking from front of filter housing,found filter not fully rotated in housing causing leak,rotated housing fully tested water dispenser good flow no leaks from filter housing. Gained access to compressor compartment removed drain no obstruction in drain tube,no obstruction in drain line going into fresh food section,advised customer to.defroat unit 24 hrs to remove ice build up."

"Arrived on site for ice maker issue, upon arrival, customer thought was under warranty. He is canceling service for now and is calling whirlpool. No work performed. Job complete"

"WTW4850HW2 Arrived on site form pervious visit to install parts. I removed wash plate and found the hub damaged i replaced hub, screws, and retainer. I replaced suspension gearcase was and is in good condition no oil leaks at all . I calibrated and did a drain and spin worked great. I did a quick wash with clothes in it and product didn't shake violently no loud noises product works as it's designed no water leaks visible from main water supply."

Arrived on site to test unit for unit not washing. Test unit and found unit filling with water but water not circulating. Test motor and motor getting correct voltage but still not responding. Replaced sump and motor test unit and unit test good job complete.

"Arrived on site to install previously diagnosed bimetal to resolve defrost issue. Removed rear panel and installed new bimetal. Checked heater while panel was off and found heater good. I did see thst the heater shield had started melting into the liner, and liner has taken on some water. Advised customer of findings, and added pictures in the event issue comes back or gets worse. Unit should be working as designed. Parts used- WPW10165425. Call completed."

Found that RC evaporator fan not running was the cause of the fridge not cooling due to corroded wiring on the chassis side. Found that the sealed system was fully intact. Gc management will complete service not and saftey call.

"Arrived on site to inspect refrigerator not cooling and front user interface not working. Upon further inspection, I found both compartments room temp and the UI not responding. I pulled the unit out to inspect the HV control and I found where the control had shorted out and had a burn mark. I tested voltage at the wall and got 122V. I removed and replaced the HV control and UI and tested the unit. Unit is operating as designed. Customer advised that there was a power outage recently which may have caused the control to short. No water leaks observed during service, job completed. W11566894, W11595219"

"Arrived on site for unit not starting. Upon arrival, confirmed wash motor energizes but does not run. Proceeded to replace W11613479 motor and sump. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time"

"Arrived on site to follow up on dishwasher making noise. Customer said noise comes on around 1hr 40ish mins into the cycle and captured video. Listened to sound clip which customer traces to drain pump. Noise in video matches excessive drain pump noise, which may be due to overheating pump. Replaced drain pump to resolve. Customer will follow up if noise persists. Parts used - W11497943. Repair completed."

"Arrived on site to test unit for broken dispenser, tested unit found broken dispenser, replaced and tested unit is now running as designed no leaks detected job complete installed W11705151"

Arrived on site to replace board. Found board was not correct one. Ordering new board rescheduled for Monday. ; ordrng 1 W10839510 (Control board)

"Arrived on site for dishwasher not starting. Found unit will only blink when started is pressed . No error codes , dianostics wash test wouldn't start cycle . Ui console looked in good shape . Found latch had failed .replaced door latch .W11412299. Ran diagnostics and unit passed wash test . Started normal cycle couple times and unit responded and started cycle . No water leaks detected at time of service . Job complete"

Arrived on site to test unit for time acting erratic. Replaced console(W11659257) and monitored time. Unit appears to be working as designed. Advised customer to monitor.

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the upper rack spray arm and right rack adjuster. When I went to remove the rack from the unit to replace the adjuster, I found the left adjuster was mounted to the rack with a rusted screw and nut. I was able to get the right adjuster on without removing the rack, but the rack clip was missing and I had to use a ziptie to lock the adjuster into track. Due to the issue with the left adjuster, I will need to order more parts. I went ahead and re-diagnosed the unit to find it needed to be cleaned and the heating element is badly warped and the filter screens are popped out. Also found the lower spray arm has debris in the ports and will need to be cleaned out and if not able to clean, it will need to be replaced. Unit is operating as designed as far as washing goes. I am ordering the adjuster, clips, both adjuster housings and covers, heating element, filter and lower spray arm and scheduled return service for 03/25/25. I recommended the customer perform a cleaning cycle on the unit. No water leaks observed during service. ; ordrng 2 WPW10546503 (Adjuster)s and 2 WPW10195840 (Adjuster clip)s and 1 W10872845 (Filter) and 1 W10696509 (Element) and 2 WPW10195839 (Clips)s and 1 WPW10588164 (Left Adjuster housing) and 1 WPW10588165 (Right adjuster housing) and 2 WPW10250162 (Adjuster cover)s and 2 WPW10250160 (Adjuster clip)s and 1 W11101428 (Lower spray arm)"

"Arrived on site and replaced ice maker(W11658802), heater(W11226501), fan(W10846539) and control(WPW10675033). Advised customer to monitor."

"Arrived on site for unit flashing FAE4 diverter motor cannot find position. Upon arrival, code triggers right after unit is done filling. Proceeded to replace W11416362 pump&motor and still same issue. Proceeded to replace W11629912 control and now unit began to wash. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time"

Arrived on-site for burner not changing from medium to low. Checked burners for corrosion but they were all clean. Burners did go from low to high. Explained to customer that they are functioning as designed. No parts used.

"Arrived on site for washer will not run a complete cycle make a noise when operating. Upon arrival customer explained issue and has to unplug. Ran diagnostics and get error code F3-E1 pressure system fault. Found Service Pointer #: W 11766193 for this issue. Contacted claims and model and serial are within range to cover replacement of control with S Code: S153EB. Ordering control. Office to reschedule. I explained to customer once control is replaced and other issues are found, those issues would not be covered. ; ordrng 1 W11607637 (Control)"

Arrived on site for unit constantly running. Replaced control on unit also checked pressure hose make sure no kinks blew into it. Tested unit after replacing control. Unit is now functioning properly and as designed to. No leaks present at this time job completed

Arrived on site for dishwasher making loud noise during wash cycle . Informed customer of out of warranty status and dianostics fee. Customer informed me they have extended warranty. Advised customer they need to go thru their extended warranty company. No work done . No money collected . Job complete

"WRT311FZDB05 Arrived on site for a refrigerator not cooling. On arrival verified issue product not cooling at all further inspection found compressor drawing. 0.86 amps but it's so hot to the touch. Spoke with my lead and he recommend for a sealed system repair. Ordering evaporator, compressor, access valve and uv drier. Two hour for sealed system repair office to reschedule for client returning parts just in case. No water line connected. ; ordrng 1 W11578004 (Evaporator) and 1 W11580057 (Compressor) and 1 Wpw10143759 (Uv drier) and 1 W11506635 (Access valve) and 1 S/Srepair (Two sealed system repair)"

"Arrived on site ,replaced right door and nameplate on fridge . Door is sealing properly and not other issues found . No water leaks detected at time of service. MS said office is handling billing on this one for payment . . Job complete construction not on site to sign ticket"

Arrived on site for unit not turning on. Upon inspection found moisture build up inside ui. Customer informed me they still have not had dryer vent cleaned out causing air flow restriction causing moisture inside ui. Called tech line to report Sr#7741181903 Nate. Tech line informed meet not to move forward with any repair today until customer can show proof they have had dryervent cleaned out. No parts used job completed

Arrived on-site to install ordered parts. Installed solenoid (wp2152713) and filterhousing(w11162041) unit is getting crushed and cubed ice.

Arrived on-site for washer not cycling. Found f7e1 code. Unit wouldn't agitate or spin. Installed actuator (w11481722) and capacitor (w11395618) cycled unit in factory diagnostics and quick wash and everything is working as designed.

Arrived on site for not making ice. Upon arrival inspected unit and container is empty. Did find ice cubes in mold. Found an ice cube stuck and cause shutoff arm to stay in off position. Removed ice cube and arm cane down. Unit then harvested and filled correctly. Unit is operating as designed. Job complete. No parts used

Arrived onsite for unit not heating to set temp upon further inspection ran burnoff verified temp with multimeter at preheat lower 396 15 minutes after 353 upper at preheat 389 15 minutes after 348 adjusted calibration lower 5 degrees upper 10 degrees unit is working as designed

Arrived on-site for low cooling error. Found f8e0 code. Also found unit making a squeaking sound when in convection. Ordering W11617227 MOTOR-FANW11548753 FAN-CONVCT and a 2 man job for return visit. This is a double oven that's installed about 4 inches off the ground in the cabinet so the oven dolly is too high for 1 person to remove. Did not set date for next appointment. ; ordrng 1 2manjob and 1 W11617227 (Motor fan) and 1 W11548753 (Fan convct)

Arrived on site to replace dented fridge door. Replaced door and tested. Unit is functioning properly and as designed job completed

"Arrived on site to Del washer leaking water. Upon futher inspection, I placed the unit into diagnostics and observed an error code for a shifter error. I ran component testing and found that during agitate, the agitator was only turning in one direction, which was causing the water to make whirlpool and spilling over the sides of the tub onto the floor. I found that the belt and cam are worn and will need to be replaced along with the gearcase. I am ordering the cam and belt drive block, spanner nut, and also the motor and control just in case they are needed. WPW10006415 WP389140 WPW10006384 W10721967 WP21366 Office to schedule return service. ; ordrng 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 WP389140 (Drive block) and 1 WPW10006415 (Motor) and 1 WP21366 (Spanner nut)"

WFES3030RS0 Arrived on site for a range tripping breaker. On arrival client stated that when he tried baking on preheat range tripped breaker. Nuisance tripping parts have not been received office to reschedule for client. ; O-emld tckt

"Arrived on site. Replaced defective icemaker,fill tube heater,ui and installed updated leds,powered unit on ran icemaker harvest passed,ran fill test passed ui lit up correctly all leds working. W10848301,w11658802,w11683243,w11087201"

"Aerived onsitwnfor nuissance tripping. Established proper voltage and wiring is correct. Ut unit trips on start up. Replaced bake element and broil element and control during following of the procedures from service pointer w11390486. Unit is now operating properly without tripping. Safety closed at time of service. W11182108, W10856603, w11696067"

Arrived onsite for damage nameplate replaced with new nameplate W11223753 unit is working as designed

"Arrived on site for customer complaint of unit not powering on. Found wiring that connects panel tonmain control was loose, I reconnected panel wires, unit tested."

"Arrived on site to test unit for not working properly, customer stated that there is no change between simmer low and simmer high and low, tested unit found all burners are activating properly and all simmer settings set to good level, called tech line to document, no further repairs are needed, unit is running as designed SR#7741184548, advised customer that no further repairs are recommended and can call customer service for any further concerns, at this time job complete no parts installed"

"Arrived on site to test unit for water leak, tested unit found door gasket not sealing properly causing water to drip from door, replaced gasket and tested, unit is now running as designed no leaks detected job complete installed W11725437"

"Unit is a dishwasher. New Build , no residents. Arrived onsite for unit not turning on. Inspected and found power cord damaged, took pic. Will need to replace power cord. Office to reschedule ; ordrng 1 W10831279 (Power cord)"

"U it new build, no residents. Arrived onsite for damaged Rc door. Replaced and flufed gasket. Unit is functioning properly. Job complete. Unit was made accessible. No one on site for signature."

"Arrived on site for spell concerns. Found no odd smell in bin compartment or compressor compartment, pulled unit out unable to find any smell issues,removed top cover checked area no issues,customer claims when unit is running mildew smell escapes from vent hole where harness and evaporator tube enter tube,informed customer there is no fan or airflow in bin to circulate smell while running. Replaced gasket prev tech ordered reinstalled unit,ran diagnostic all test passed no odd smell,ran normal cycle same no odd smell,did inform customer that due to unit having a gravity feed drain when condenser fan is running smell could be circulating from drain."

"Arrived on site for loud noise. Found loud vibration noise from compressor and loud fan motor,replaced evaporator fan motor,adjusted compressor brackets and lines noise no longer present. No one available for signature. Wp2315549"

"Arrived on site for unit having Low Flow error. Upon arrival, found bellow to be warped and torn. Removed ring clamp to inspect counter weight blocks and found bottom weight block is touching the drain pump. Exposed top cover and found right spring broken. Ran test on motor and found tub spinning but struggling to spin. Feels like bearings is bad and seized the shaft for tub to spin. Ordering W11314394 springs (2), W11460604 tub assembly, W11316766 shock absorbers (4) and W11314648 bellow. Unit will need 2 man. Also needs autho. No water leaks detected at this time. Office to reschedule ; ordrng 1 W11460604 (Tub assembly) and 2 W11314394 (Springs)s and 4 W11316766 (Shock absorbers)s and 1 W11314648 (Bellow)"

"Arrived on site for ice maker issue, upon arrival, customer thought was under warranty. He is canceling service for now and is calling whirlpool. No work performed. Job complete"

"WTW4850HW2 Arrived on site form pervious visit to install parts. I removed wash plate and found the hub damaged i replaced hub, screws, and retainer. I replaced suspension gearcase was and is in good condition no oil leaks at all . I calibrated and did a drain and spin worked great. I did a quick wash with clothes in it and product didn't shake violently no loud noises product works as it's designed no water leaks visible from main water supply."

Found that RC evaporator fan not running was the cause of the fridge not cooling due to corroded wiring on the chassis side. Found that the sealed system was fully intact. Gc management will complete service not and saftey call.

Arrived onsite for unit not dispensing water or making ice. Inspected and found supply was turned off. Turned supply on and tested. Dispenser is now functioning and tested ice maker and is functioning properly. Advised customer to give time for ice production. Job complete

"Arrived on site to inspect refrigerator not cooling and front user interface not working. Upon further inspection, I found both compartments room temp and the UI not responding. I pulled the unit out to inspect the HV control and I found where the control had shorted out and had a burn mark. I tested voltage at the wall and got 122V. I removed and replaced the HV control and UI and tested the unit. Unit is operating as designed. Customer advised that there was a power outage recently which may have caused the control to short. No water leaks observed during service, job completed. W11566894, W11595219"

"Arrived on site for unit not starting. Upon arrival, confirmed wash motor energizes but does not run. Proceeded to replace W11613479 motor and sump. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time"

"Arrived on site to follow up on dishwasher making noise. Customer said noise comes on around 1hr 40ish mins into the cycle and captured video. Listened to sound clip which customer traces to drain pump. Noise in video matches excessive drain pump noise, which may be due to overheating pump. Replaced drain pump to resolve. Customer will follow up if noise persists. Parts used - W11497943. Repair completed."

"Arrived on site for loud noise. Upon arrival customer, test unit and cannot duplicate a loud sound. Customer will monitor unit and get a recording if happens again. Job complete"

Arrived on-site with buttons ordered. Unit is not installed or hooked up. Installed new buttons. Verified they are making proper contact. Call complete. W11241510. Vacant house. No signature

"Arrived on site to test unit for excessive shaking, tested unit found suspension good customer stated that at times the unit shakes, put a load of clothes through a quick wash, unit is spinning clothes out properly and no excessive shaking, explained to customer on how to load unit properly and if during spin cycle it starts to shake then the cycle can be paused and clothes adjusted, at this time unit is running as designed no leaks detected job complete no parts installed"

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the motor and found that the belt was completely dry and cracking causing the drive pulley to be stripped as well. I replaced the motor and used a belt and splutch assembly from truck stock. I tested the unit and found the unit working and operating as designed with no abnormal sounds present. Call complete. W11239857, W10721967, and W10890624.3z"

Arrived on site to replace board. Found board was not correct one. Ordering new board rescheduled for Monday. ; ordrng 1 W10839510 (Control board)

"Arrived on site for dishwasher not starting. Found unit will only blink when started is pressed . No error codes , dianostics wash test wouldn't start cycle . Ui console looked in good shape . Found latch had failed .replaced door latch .W11412299. Ran diagnostics and unit passed wash test . Started normal cycle couple times and unit responded and started cycle . No water leaks detected at time of service . Job complete"

"Arrived on-site to test the unit for not notifying when food is cooked, and the timer is done. Tested the unit and found the sound was turned off. Turned the sound on and set the volume to high. Retested the unit, and it is now functioning properly. Job complete."

Arrived on site for washer not starting cycle . Ran diagnostics got 7-7 and 0-5. Errors . Motor would just hum in diagnostics. Replaced cap . Ran diagnostics test wash. Unit is now agitating and spinning . Deleted codes and did hard power reset . Ran quick wash all checked normal. No water leaks detected at time of service. Job complete

"Arrived on site for vent motor not working. Upon arrival, checked original motor and found 10.5 ohms. Proceeded to replace W10910693 motor fan and ran as within spec. Unit is functioning as designed. Unit is vacant. No one available to sign"

Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the glutch hand control and ran the unit.Threw a rinse and spin with clothes in it. I did not find any abnormal noise present during the entire cycle. The unit is working and operating as designed. Call complete. W10754448 and W11400681.

"Arrived on site and replaced ice maker(W11658802), heater(W11226501), fan(W10846539) and control(WPW10675033). Advised customer to monitor."

"Arrived on site for unit flashing FAE4 diverter motor cannot find position. Upon arrival, code triggers right after unit is done filling. Proceeded to replace W11416362 pump&motor and still same issue. Proceeded to replace W11629912 control and now unit began to wash. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time"

Arrived on-site for burner not changing from medium to low. Checked burners for corrosion but they were all clean. Burners did go from low to high. Explained to customer that they are functioning as designed. No parts used.

Arrived on site for unit constantly running. Replaced control on unit also checked pressure hose make sure no kinks blew into it. Tested unit after replacing control. Unit is now functioning properly and as designed to. No leaks present at this time job completed

"WRT311FZDB05 Arrived on site for a refrigerator not cooling. On arrival verified issue product not cooling at all further inspection found compressor drawing. 0.86 amps but it's so hot to the touch. Spoke with my lead and he recommend for a sealed system repair. Ordering evaporator, compressor, access valve and uv drier. Two hour for sealed system repair office to reschedule for client returning parts just in case. No water line connected. ; ordrng 1 W11578004 (Evaporator) and 1 W11580057 (Compressor) and 1 Wpw10143759 (Uv drier) and 1 W11506635 (Access valve) and 1 S/Srepair (Two sealed system repair)"

"Arrived on site to inspect washer error codes. Upon further inspection, the customer advised the unit is doing the same thing as previous service call, which is it'll get to the slin cycle and shut down and thenlid will stay locked and the lights flash on the control panel. I placed the unit in diagnostics showing error code F3E2-pressure sensor fault. I cleared the code and continued with testing and the unit operated as designed. I contacted techline and spoke to Dylan and advised of the history, previous repairs and error codes, and my findings today. Dylan recommended performing a cleaning cycle on the unit to clear any debris from the pressure dome. I advised that I had blown through the sensor tube and it is clear. Dylan advised used running a cleaning cycle will clear any small debris that can get into the dome and can get bypassed by just blowing through the tube. Provided SR#7741175877. After I got off the phone with techline, I removed the sensor tube from the control and the tub dome and placed my thumb on the dome end and sucked through the other end and the tube held the suction. When I went to reconnsct the hose to the dome, I found the dome scratched. I contacted techline again to report my findings and spoke to Adrian. I advised of the scratch and Adrian sent a text to my phone and I provided a photo of the scratch. I advised it feels like a surface scratch and doesn't go through, but as I got a closer look, I found the dome was cracked at the base of the tub and provided another photo to techline. Adrain recommended replacing the tub and updated the info to the same SR#7741175877. I advised my customer of my findings. I am ordering the tub, CNOTE-2 HOUR JOB, and CNOTE-LSO PER CUSTOMER REQUEST and will return with all prescreened parts. Office to schedule return service due to the availability of the part. No water leaks observed during service and unit left unplugged for safety.; ordrng 1 W11219115 (Tub) and 1 W11449840 (Gearcase) and 1 CNOTE (LSO PER CUSTOMER REQUEST) and 1 CNOTE (2 HOUR JOB)"

Arrived on site to follow up on freezer door with gapping / not sealing with some noise. Found rubbing noise and some resistance when opening and closing the door. Traced noise and resistance to the gasket rubbing on the liner and making contact. I added some grease to the gasket to help it close smoothly. Tested and found noise gone and door closing easier. No further repairs needed. Call completed. Parts used WP542638.

Arrived on site to repair previously diagnosed issue control failure. Replaced control and tested unit is now functioning properly and as designed to job completed. No leaks present at this time. Parts usedw11683650 customer will also monitor if issue occurs again

Arrived on site customer stating microwave keeps running with door opened. Upon inspection unit is turning off when door is closed and is not running when door is opened. Called supervisor to report issue and findings. Supervisor advised me to take pictures and documents and have customer m9nitor and collect video image if issue occurs again

"Arrived on site for a a refrigerator that has a stuck filter. Inspected unit and work area. I did confirm the customer's complaint and found the customer using an off brand filter. I attempted to remove the filter but found the filter could not be removed. I replaced the filter housing, and the customer was going to use another off brand filter of the same type. I found the filter being used did not fit this model and then advise the customer to buy the manufacturer recommended filter. I gave the customer the part number, and the unit is now working and operating as designed with no leaks present during operation. Call complete. W11162041."

Arrived on site to test unit for rattling noise. Was unable to mimic noise but replace diffuser(W11236851) as a precautionary. Advised customer to monitor.

"On arrival verified complaint of inner basket, not fully punched, replaced inner basket per previous diagnosis calibrated union verified full function job complete installed. W11172199"

"Arrived on site to vacant home. Inspected said unit was not heating properly. Performed all available checks, vefified heating is normal and distributes properly. Microwave is Working as designed. Call complete."

"Arrived on site to inspect refrigerator ice maker not making ice. Upon further inspection, I removed the ice maker cover to find the ice tray with a large block of ice in it. I tested the ice maker in diagnostics test 44 and when the ice tray began to harvest, I found the tray heater was not heating the ice to get it to release from the tray. I removed and replaced the ice maker and retested and unit is operating as designed. I cycled power at the breaker to reset the controls. No water leaks observed during service, job completed. W10873791"

"Arrivedmonsitw for tick noise during cycle that sounds like blower wheel failure. Could be repair kit parts as well. Ordering repair kit, blower and motor to repair. ; ordrng 1 279787 (Motor) and 1 WP697772 (Blower) and 1 Dryerrepairkit (Research)"

"Arrived on site for not dispensing water. Upon arrival, test unit and confirmed issues. Can hear valve energize just no water flow. Test water pressure and is correct. Found reservoir is frozen. Also found temperature setting is on coldest. Set temperature to recommended. Thawed reservoir. Unit is operating as designed. No leaks present. Job complete"

Arrived on-site for control not responding. Found the oven buttons not responding. Installed console(w11297728) tested unit and everything is working as designed.

"Hold the cold button until display stops f27. Removed front panel. Removed top panel. Verified pressure hose was clear. Replaced pressure switch. Called commercial tech support. Spoke with Jordan. Advised on how to reset and test, this is a over suds condition. Run a cycle with no soap to clear it. Unit passed all diagnostics test. Call complete."