We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Georgetown, TX 78633
Robert
Job Details:
11/11/2024
WRX986SIHZ03 Arrived on site for a refrigerator leaking from the water despenser. On arrival refrigerator was working as it's designed no water leaks client did show me a photo of the little amount of water . I asked client when she changed the filter she said a day before taking the photo. I used a measuring cup and filled 5 full cups to remove all air from the water lines. No leaks I checked icedoor to see if it was closing correctly it was. I instructed client when changing filter to always remove at least 2 to 3 gallons of water to remove all air. Product works as it's designed no water leaks visible from watersupply no parts used.
We serviced a
WHIRLPOOL DRYER
Model WET4027HW2
Near Pflugerville, TX 78660
Andrew R
Job Details:
11/11/2024
Arrived onsite for door switch broken. I confirmed the switch had broken off. I replaced the door switch and unit now operates as designed. Call complete. Installed W11189162 SWTCH DOR.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Andice, TX 78628
Robert
Job Details:
11/11/2024
WDP540HAMZ4 Arrived on site for a dishwasher leaking. On arrival found home was a new build nobody lives in the home no home owners no home builder on site . Ran a diagnostic no error codes showed up. Ran a full test no visible water leaks anywhere uploaded photos of all the areas water could leak from I didn't see any signs of water stains . Product works as it's designed no water leaks visible from watersupply. Instruct home builder to send any photos of leaks no parts installed.
We serviced a
KITCHENAID FREEZER
Model KRMF536RPS01
Near Georgetown, TX 78633
Robert
Job Details:
11/11/2024
KRMF536RPS01 Arrived on site for a refrigerator with condesation on top fc gasket. Further inspection found gasket was not sealing correctly and silicone was needed . Used part#w10841140 also realigned gasket with heat gun tested product works as it's designed no water leaks visible from watersupply.
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS8
Near Pflugerville, TX 78660
Andrew R
Job Details:
11/11/2024
Arrived onsite for microwave door broken. I found the plastic on the microwave door to be damaged and some pieces had fallen out. I replaced the microwave door and unit now opens and closes with no issue. Microwave is now operating as designed at time of service. Call complete. Installed W10893437 DOOR MW.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Pflugerville, TX 78660
Andrew R
Job Details:
11/11/2024
Arrived onsite to replace previously diagnosed part. I replaced the vent and tested the unit. Unit is operating as designed and washes and drains with no issue. No water leaks are present at time of service. Call complete. Installed W11682810 VENT.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Pflugerville, TX 78660
Andrew R
Job Details:
11/11/2024
"Arrived onsite to replace previously diagnosed parts. I replaced the gearcase, slider, rotor, and washplate. Washplate was seized on the shaft and had to be broken off. After replacing all parts I ran a test cycle. The unit now functions as designed and no noise is present. I ran a DLMS Calibration as well due to replacing the gearcase. No water leaks present at time of service. Call complete. Installed W10734521 SLIDER, W11449841 GEARCASE, W10915701 ROTOR, AND W10902814 WASH PLATE."
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ4
Near Wimberley, TX 78676
Andrey
Job Details:
11/11/2024
"Arrived on site to replace previously diagnosed suspensions,gear case, tub ring, cam, shift actuator, belt and capacitor, tried to remove spanner nut but it was ceased on to the hub and needed to be cut off, replaced all parts and tested, unit is now running as designed, no leaks detected job complete installed W10780048, WWP389140, WP21366, WPW10215107, W11158830, WPW10006355, WPW10006384, W10721967, W11454741"
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW3
Near Gatesville, TX 76528
Sterling
Job Details:
11/11/2024
On arrival verified complaint of intermittent F0e7. Verified no codes in diag. Voltage and polarity are correct. Ran diag mode and all components function correctly. No visual issues with unit. Advised error code will pop up if unit says to clean washer and then they run a reg cycle and not the clean washer cycle. Unit is working as designed. Job complete no parts installed.
We serviced a
AMANA DRYER
Model NED4655EW1
Near McGregor, TX 76657
Sterling
Job Details:
11/11/2024
On arrival verified complaint if unit not heating and continuous running. Verified voltage and polarity. Found timer is not stopping cycle no matter what setting is used. Replaced timer. Further inspection found heating element is broken on its windings. Replaced heating element. Ran time dry cycle and unit is now functioning correctly. Job complete installed w10857612 and 279838
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near Hewitt, TX 76643
Sterling
Job Details:
11/11/2024
On arrival verified complaint if unit ui not working. Replaced ui per previous diag. Verified unit is fully functioning. Job complete installed w11542754
We serviced a
KITCHENAID VENTHOOD
Model KVWB406DSS4
Near Dripping Springs, TX 78620
Andrey
Job Details:
11/11/2024
"Arrived on site to text unit for air leak in chimney, tested unit found the damper was not sealed around with foil tape causing air to leak in between, sealed in with foil tape and tested, unit is now running as designed, job complete, no parts installed"
We serviced a
JENN-AIR VENTHOOD
Model JXD7030YS7
Near Driftwood, TX 78619
Andrey
Job Details:
11/11/2024
"Arrived on site to text unit for air leak in chimney, tested unit found the damper was not sealed around with foil tape causing air to leak in between, sealed in with foil tape and tested, unit is now running as designed, job complete, no parts installed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302EBS08
Near Cedar Park, TX 78613
Daniel A
Job Details:
11/11/2024
Arrived on site to install cover for top panel. I installed the cover and refrigerator is operating as designed. No water leaks observed during service. W11284721
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Del Valle, TX 78617
Tim M
Job Details:
11/11/2024
"Arrived on site to test unit for no operation. Upon arrival customer stated their lid had locked mid cycle and would not open. Water did not drain out.Confirmed issue, basket still full of water. Inspected harness and found drain pump wire has been broken. Repaired broken wire with a butt splice and secured harness to prevent any further breakage. Applied power to unit, unit immediately began to drain the water. After draining was complete ran a diagnostic cycle, all components are properly engaging and unit is now running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Leander, TX 78641
Daniel A
Job Details:
11/11/2024
Arrived on site to inspect dryer tripping breaker immediately upon plugging it it. Upon further inspection I gained access to to the terminal block and found that the neutral wire was not installed properly and was touching the chassis. I wired the dryer correctly and tested it. The dryer is operating as designed. No parts needed.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, TX 78744
Tim M
Job Details:
11/11/2024
"Arrived on site to test unit for short cycle and long dry times. Upon arrival, tested unit in 6412, found vent test shows poor venting. Spoke to maintenance and maintenance stated they moved the unit to 6408. Tested unit in 6408, vent test passed with good airflow. Unit is not shortcycling. Advised maintenance to get the dryer venting in unit 6412 cleaned out thoroughly. Cycling thermostat is shutting down the unit due to heat accumulation. At this time unit is running as designed, no parts installed, job complete."
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Leander, TX 78645
Daniel A
Job Details:
11/11/2024
Arrived on site to inspect dryer no drying properly. Upon further inspection the customer advised that the dryer would reduce the time while drying big or small loads. Also take multiple cycle to dryer. I ran an airflow test and the rust came back as not passing. The customers vents are about 35 feet with a couple bends. The dryer is operating fine but not able to efficiently get the air out due to the vents. Temperature is cycle within a normal range. I instructed the customer on proper on cycle selection. No parts needed
We serviced a
AMANA DRYER
Model NED4655EW1
Near Buda, TX 78610
Tim M
Job Details:
11/11/2024
"Arrived on site to test unit for not drying clothes. Upon arrival customer stated unit needs to run 2-3 times to dry a laundry load. Ran a vent test, vent test is showing the venting is completely restricted and is whats causing the long dry times. Advised customer to hire a professional vent cleaning service for a thorough cleaning. Recommended to not use the unit until the vent is cleaned or components will start to fail prematurely. Unit is running as designed, no parts installed, job complete."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Buda, TX 78610
Tim M
Job Details:
11/11/2024
"Arrived on site to test unit for no power. Upon arrival customer stated unit stopped working mid cycle. Checked incoming voltage, found no voltage. Checked breaker and found it tripped, reset breaker and tested unit, all components are properly engaging. Advised customer that if the breaker starts to trip constantly, contact the builder to get the breaker replaced. If after the breaker was replaced and the dryer is still tripping the breaker, give the office a call. At this time unit is running as designed, no parts installed, job complete."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Austin, TX 78741
Tim M
Job Details:
11/11/2024
"Arrived on site to test unit for no heat. Upon arrival tested unit found it heating properly. Customer stated unit take up to 3 cycle to dry clothes. Ran a vent test and found vent is completely restricted. Advised customer to contact maintenance and have them clean the dryer vent to restore optimal performance. Unit is running as designed, no parts installed, job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Jarrell, TX 76537
Tyler
Job Details:
11/11/2024
"Arrived on site to install w11707984 fuse, w11551761 interlock, and w11252186 interlock. On arrival reconfirmed issue and installed parts. Tested microwave and found it working as designed. Call complete"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC1
Near Georgetown, TX 78633
Tyler
Job Details:
11/11/2024
"Arrived on site for washer needing w11314361 rotor, w11354541 stator, and w11460604 tub. On arrival reconfirmed issue and installed parts. Tested unit and found no leaks and washer working as designed. Call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Temple, TX 76502
Tyler
Job Details:
11/11/2024
"Arrived on site for refrigerator needing ice maker and gasket. On arrival reconfirmed issue and installed wpw10300024 ice maker, w10830274 gasket and tested unit and found no leaks from ice maker or fill tube and gasket sealing. Call complete"
We serviced a
WHIRLPOOL VENTHOOD
Model WVW53UC6LS0
Near Marble Falls, TX 78654
David Z
Job Details:
11/11/2024
"Arrived on site to address vent hood shroud install issue. Found builder never installed the shroud bracket when installed. Provided customer with the install kit and informed them that we do not install the bracketry or vent hood, only perform repairs on a fully installed unit. Parts used - W11568740. Customer will need to follow up with builder to have that bracket installed."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Georgetown, TX 78626
Tyler
Job Details:
11/11/2024
Arrived on site for dryer not starting. On arrival I confirmed failure and found door switch wpw10237959 broken. Replaced it and tested dryer. Found it heating as designed. Call complete
We serviced a
WHIRLPOOL WASHER
Model LSR8233EQ1
Near Horseshoe Bay, TX 78657
David Z
Job Details:
11/11/2024
Arrived on site to diagnose washer not spinning or draining. Found unit full of water. Checked lid switch first and found lid switch broken. Replaced lid switch and found function returned and unit drained and is spinning properly. Unit working as designed. Parts used - 3949247V. No water leaks found.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Georgetown, TX 78626
Wesley
Job Details:
11/11/2024
Arrived onsite and found unit operating with intermittent warm freezer temps. Temps are proper at time of service. Explained normal defrosting function and reset control. Advised customer to use digital temp monitoring to document any ongoing temp issues. No parts.
We serviced a
WHIRLPOOL WASHER
Model CHW9150GW1
Near Georgetown, TX 78626
Gerry C
Job Details:
11/11/2024
"CHW9150GW1 Arrived to install previously diagnosed and ordered part. I removed and replaced the damaged UI control and reset all settings. I verified the correct coin changer harness selection, which had been incorrectly connected prior to my initial arrival and tested. The machine operated as designed and the coin selection amount was verified as correct. No leaks observed during service."
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ00
Near Liberty Hill, TX 78642
Gerry C
Job Details:
11/11/2024
WRS325SDHZ00 Arrived to inspect moisture and ice. I found the issue was ice at the bottom of the FC and in the left side of the evaporator intake. Water from the ice maker fill tube had been running down the back wall and creating the ice. I was able to insert a flow modifier into the ice maker fill tube and verified the overflow was fully corrected. No leaks observed during service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Liberty Hill, TX 78642
Gerry C
Job Details:
11/11/2024
"WDT730HAMZ1 Arrkved to install parts. I removed and replaced the control and vent assembly. The rinse agent dispenser was set to the mid-point, and being too high, I corrected and advised the customer. Testing within service test mode showed all functions present and the machine operated as designed. No leaks observed during service."
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GL0
Near Liberty Hill, TX 78642
Gerry C
Job Details:
11/11/2024
"JDTSS244GL0 Arrived to inspect continued control issues. Servce test mode had FcE2, F2E1 and F5E1, which I cleared for testing. I removed and replaced the console and tested. The machine regained all functions and no additional errors were generated within the service test mode. I inspected the sump and diverter area and found no additional issues. No leaks observed during service."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Georgetown, TX 78626
Wesley
Job Details:
11/11/2024
Arrived onsite and found unit in emergency drain and found unable to clear indicating pressure system out of range. Installed new control and calibrated. Unit is now operating as designed. Advised customer on repair. W11607637
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS1
Near Liberty Hill, TX 78642
Gerry C
Job Details:
11/11/2024
KDTE204KPS1 Arrived to inspect door dropping. I found the door spring had dislodged due to an incorrectly installed heat retention blanket. I was able to correct the blanket position and reinstall the spring into the hinge assembly. The issue was fully resolved and the machine operated as designed. No leaks observed during service. I contacted the safety team and informed of my findings. MfrRef # 7740271106
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Hutto, TX 78634
Wesley
Job Details:
11/11/2024
Arrived onsite and found unit operating with failed fill valve causing f8e1 from restricted flow. Replaced the valve. Unit is now operating as designed. Advised customer on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Austin, TX 78744
James K
Job Details:
11/11/2024
"WRS571CIHZ04 Arrived on site for unit making knocking noise. Upon arrival, the noise did not occur. Continued to simulate potential noises but not able to hear it, even though all mechanical components were running. Proceeded to inspect compressor area and found 2 points where metal is touching metal. Proceeded to install noise dampening sleeves to all points and re tested. Unit is functioning as designed. No water leaks detected at this time. No parts replaced"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ5
Near Cedar Creek, TX 78612
James K
Job Details:
11/11/2024
"WEG745H0LZ5 Arrived on site for unit tripping breaker. Upon arrival, customer mentioned unit will trip on stand still at times. Every other time unit trips, it will be while they cooking on cooktop. Tested on designated outlet and other outlet and breaker tripped once on designated but never again after multiple tests. Called techline and spoke with Dillon SR# 7740297715 suspects breaker is mis wired or there is a loose connection either on designated outlet or breaker. Builder will have to check electrical to see if there is no loose connections. Unit is functioning as designed. No parts replaced"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near New Braunfels, TX 78130
Andrew
Job Details:
11/11/2024
Arrived on site to test unit for load and go issues. Found M/S on file were incorrect. Updated m/s and attached photo to work order. Unable to get dispenser motor to engage. Advised customer to connect unit to WiFi and ordering flow meter and additional parts to ensure completion. Scheduled for Friday 11/15. ; ordrng 1 W11621181 (Drawer assembly) and 1 W11596130 (Detergent pump) and 1 W11413340 (Drawer) and 1 W11174982 (Dispenser bezel) and 1 W11685945 (Detergent level sensor) and 1 W11621180 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Cedar Creek, TX 78612
James K
Job Details:
11/11/2024
"WDF332PAMS0 Arrived on site for unit nor heating. Upon arrival, ran diagnostics and all functions are running within specs. Heater register 213F (picture attached). Unit is functioning and designed. No water leaks detected at this time. No parts replaced"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, TX 78744
James K
Job Details:
11/11/2024
"WTW4855HW3 Arrived on site for unit not filling. Upon arrival, checked error codes and found none stored. Continued to run diagnostics and passed with no issues. Valves are opened completely and correct temperatures is entering the tub. Suspension is good. Ran quick wash and passed with no issues. Advised customer to have video recording or pictures of the issue. Unit is functioning as designed. No water leaks detected at this time. No parts replaced"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM02
Near Killeen, TX 76549
Jonathan M
Job Details:
11/11/2024
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the compressor, dryer, and access valve and charged the unit up with 250 psi of nitrogen. I found pressures hold for 15 minutes. I vacuumed down the unit to -30 psi, and then pressures. Hold again for another 10 minutes. I charged the unit up with 5 ounces of R134a refrigerant. I found the unit cooling and operating as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT531HAPM0
Near Round Rock, TX 78665
Andrew R
Job Details:
11/11/2024
Arrived onsite for dishwasher not draining. Upon arrival I found the drain pump to be operating as designed however no water was draining through. I checked the inside of the disposal and found the block cap to still be present. I took the block cap out and the unit is now draining as designed. No water leaks present at time of service. Call complete. No parts installed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Temple, TX 76504
Jonathan M
Job Details:
11/11/2024
"Arrived on site for a dishwasher that is leaking. Inspected unit and work area. The customer advised that the unit started leaking a few weeks ago but after the one time it leaked, it ran fine for another week before it started leaking again. Advised the last two times he has tried to run the machine, it has Leaked onto the floor from the front of the door. I checked the vent gasket and found the vent gasket in place. I did find the tub full of water and attempted to drain out the water. I found the drain pump trying to pump out the water, but very little water flow coming out of the drain hose to the sink. I checked the drain hose and found a clog in the hose. I was able to remove the clog and found massive amounts of grease buildup inside of the drain hose causing the issue. I removed the obstruction and tested the unit. I found the unit working and operating as designed. Call complete. No parts were installed."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC1
Near Belton, TX 76513
Jonathan M
Job Details:
11/11/2024
"Arrived on site for a washing machine that is shaking. Inspected unit and work area. The customer advised that the issue isnt as much that the unit shakes, but that the unit seems to count downtime rapidly, especially towards the end of the cycle if they use a quick wash cycle. they advised that they were under the assumption that the time left on the machine meant thats how long they had left on the cycle. I did explain to the customer that the time listed is an estimated time and can change depending on several factors. I ran the unit through diagnostics and did not find any stored error codes. I ran the unit through an auto test, and the unit ran as designed. I tested the suspension, I checked the basket to make sure that it was not wobbling, and checked all functions of the machine. I found everything indicating that the unit was working and operating as designed. I went over findings with the customer and the customer stated that they have not had any issues with the unit not completing cycles. Call complete. No parts were installed."
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ09
Near Pflugerville, TX 78660
James K
Job Details:
11/09/2024
"MSS25N4MKZ09 Arrived on site for ice maker leaking. Upon arrival, found fill tube extension faulty, causing water leak. In addition, found ice maker gear not turning. Proceeded to replace W11729596 ice maker kit. Tested unit and now unit is functioning as designed. No water leaks detected at this time."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Austin, TX 78754
James K
Job Details:
11/09/2024
"WDT730HAMZ1 Arrived on site to replace previously ordered part. Upon arrival, proceeded to replace W11613564 panel control and W11683480 control board for intermittent issue. Ran diagnostic and ran with no issue. Unit is functioning as designed. No water leaks detected at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Round Rock, TX 78681
James K
Job Details:
11/09/2024
"WRS588FIHZ06 Arrived on site for unit making rattling noise. Upon arrival, found noise coming from back of unit when compressor is running on high speed. Proceeded to inspect all copper lines and found multiple metal on metal points touching. Corrected all points using noise dampening sleeves. Unit is now functioning as designed. No water leaks detected at this time. No parts replaced"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Round Rock, TX 78665
James K
Job Details:
11/09/2024
"WDP540HAMZ4 Arrived on site for unit not washing. Upon arrival, found wash motor energized but not running. Proceeded to replace W11613479 motor and sump assy. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Manchaca, TX 78652
Luis
Job Details:
11/09/2024
"Arrived on site for cooling issue. Per customer temp read 55? at one time,at time of visit unit is cooling,checked air flow in freezer section good checked air flow to fresh food section good. Ran diagnostics thermistors passed,ran heater test and let unit run in test heater powered on,changed defrost setting to basic in diagnostics to allow defrost every 8hrs of compressor run time."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM0
Near San Marcos, TX 78666
Andrey
Job Details:
11/09/2024
"Arrived on site to test unit for top rack falling off, tested unit found left side missing a track stop, installed stop from truck stock and tested, unit is now running as designed, no leaks detected job complete installed WPW10082861"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near San Marcos, TX 78666
Luis
Job Details:
11/09/2024
"Arrived on site. Replaced main led module,auger motor,divider,gasket,washer,coupling and icemaker reassembled unit icemaker ran through a cycle and filled with water no leaks,tested ice dispenser working led working. Used wpw10309864,w11671282,w11378860,wp63052-2,wp67006341,w11548540,w11527432"
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXRE01
Near New Braunfels, TX 78130
Luis
Job Details:
11/09/2024
"Arrived on site for no lights. Diagnosed a defective led module,per service pointer removed all leds,installed updated leds all leds working as designed. AUTHO S84638. 4 w11632139"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Kyle, TX 78640
Andrey
Job Details:
11/09/2024
"Arrived onsite to replace previously diagnosed, control, valve, washplate, hub, gear case, cam, capacitor, shift actuator and belt, replaced parts and tested, unit is now running as designed, no leaks detected job complete installed W10913953, W11116590, W11210459, W10752283, W11454734, W10528947, W11395618, WPW10006384, W10721967"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near San Marcos, TX 78666
Andrey
Job Details:
11/09/2024
"Arrived on site to test unit for water leak, tested unit found leak coming from ripped below, replaced and tested, unit is now running as designed, no leaks detected job complete installed W11314648"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Manchaca, TX 78652
Luis
Job Details:
11/09/2024
"Arrived on site for loose handle,noise and moisture on back. Replaced defective handle,found loud noise from damper control and cold air seeping around damper housing,replaced damper control and sealer around housing till air was no longer seeping around housing. Used wpw10594329,w11045125."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ5
Near San Marcos, TX 78666
Andrey
Job Details:
11/09/2024
"Arrived on site to replace damaged panel, verified it was needed, replaced panel customer approved, job complete installed W11531750"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS0
Near San Marcos, TX 78666
Andrey
Job Details:
11/09/2024
"Arrived on site to test unit for strange noise all the time, tested unit for a noise coming from blower, inspected and found a piece of plastic stuck in the blower wheel, removed and tested, unit is now running as designed, job complete, no parts installed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Georgetown, TX 78626
Lou
Job Details:
11/09/2024
"Arrived on site to install previously diagnosed and ordered parts. Due to the defrost failure and the water filter housing door release failure, I removed and replaced the filter housing and tested and it is operating as designed with no water leaks. I removed and replaced the hv control, defrost harness and thermistor and tested again. Unit is operating as designed. I recommended the customer allow the unit to cool for at least 24 hours before placing items back inside. No water leaks observed during service, job completed. W11545823, W11449482, W11162042, WPW10384183"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Liberty Hill, TX 78642
Lou
Job Details:
11/09/2024
"Arrived on site to inspect refrigerator not cooling. Upon further inspection, I found both compartments at room temp and no fans operating. I placed the unit in diagnostics and tested the evap fan and damper in test 3 and both parts failed. I tested the compressor and condenser fan in test 4 and neither came on. I pulled the unit out and gained access to the hv control and tested voltage and found the control hot and not providing voltage to the components. I removed and replaced the hv control and retested and unit is operating as designed. No water leaks observed during service, job completed. W11224256"
We serviced a
GE REFRIGERATOR
Model CQE28DM5NBS5
Near Georgetown, TX 78633
Lou
Job Details:
11/09/2024
"Arrived on site to inspect refrigerator not dispensing water. Upon arrival, customer met me at the door and advised they think they might have an extended warranty and attempted to contact the office to advise. No services provided."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near San Marcos, TX 78666
Andrey
Job Details:
11/09/2024
"Arrived on site to replace previously diagnosed control, could not find control in my parts, will order a control and return on 11/13; ordrng 1 W11607637 (Control)"
We serviced a
WHIRLPOOL OVEN
Model WOC54EC0HS20
Near Liberty Hill, TX 78642
Lou
Job Details:
11/09/2024
"Arrived on site to inspect wall oven error code. Upon further inspection, I placed the unit in diagnostics showing error code F8E0-blower not reaching speed. I cleared the code and tested the blower motor in diagnostics and it appeared to be operating as designed. Due to the main co tell being replaced at previous service call (F6E4-control failure) I removed and replaced the blower assembly and retested. Unit is operating as designed. Job completed. W11598119"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Georgetown, TX 78626
Lou
Job Details:
11/09/2024
"Arrived on site to inspect refrigerator water dispenser not working. Upon further inspection, I tested the water dispenser and water trickled out and I could hear the valve energizing. I checked the ice bin and found it full, but the cubes were small. I tested water pressure at the wall and its good. With these tests completed, I have found the reservoir/filter head is bad. I removed and replaced the reservoir/filter head assembly and retested and unit is operating as designed. No water leaks observed during service, job completed. W11346622"
We serviced a
WHIRLPOOL OVEN
Model WOED5030LZ01
Near Salado, TX 76571
Jonathan M
Job Details:
11/09/2024
"Arrived on site to install previously diagnosed parts. I verified that voltage and polarity are correct. I inspected unit and found no signs of arcs or damage done to the wiring, parts, or controls. Visual inspection of the harness shows no signs of damage. The machine is wired correctly and is tight (no twists in power cord or twists in power cord removed). I followed service pointer W11490386 thoroughly. I removed power at the breaker and replaced the both bake elements, both broil elements, and both appliance managers. I checked continuity between element casings and terminals and found OL. The unit does not have a ground strap. I reassembled the unit and ran a bake cycle at 450?F with the ground wire detached for 30 minutes. I verified that the amp draw was under 24 amps max. I stopped the cycle, disconnected power, and reattached the ground wire. I reconnected power and set a bake cycle at 450?F. The customer advised that they had to leave and that they would do a two hour burn off on Monday. The customer is the builder and advised that he would remove the ground wire if the breaker continue to trip to get the unit up to proper temperature prior to doing a burn off. Tech line and safety team are closed today so I spoke to SW, and was advised that she would contact them on Monday to report findings. The unit is working and operating as designed. Call complete. W11545804 (2), W11617232 (2), W11649350, and W11649361."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Belton, TX 76513
Jonathan M
Job Details:
11/09/2024
"Arrived on site for a washing machine that is flashing an F7 E1 (basket speed fault error code and will not start a cycle. Inspected unit and work area. I did confirm the customers complaint and found the unit buzz but not actually spent in the basket. I checked underneath and found the capacitor leaking oil. I replaced the capacitor and tested the unit. I found a massive screeching sound coming from underneath the unit. I gained access to the drive pulley and found the drive pulley, completely worn, and the belt almost completely stripped. I replaced both those parts as well and tested the unit. I found the unit working and operating as designed. Call complete. W11239857, W11395618, and W10729617."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Belton, TX 76513
Jonathan M
Job Details:
11/09/2024
"Arrived on site for a washing machine. That is making abnormal sounds during agitation. Inspected unit and work area. The customer advised that it makes a grinding noise whenever it tries to agitate. I ran the unit through a diagnostic cycle and did confirm the customers complaint during agitation. Due to the parts that Ive already been replaced, I am recommending a gear case replacement with the cam, belt, and shifter. Ordering the gearcase an agitator just in case. I rescheduled the customer to 11/13.; ordrng 1 W11550891 (Agitator)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Temple, TX 76501
Jonathan M
Job Details:
11/09/2024
Arrived on site for a washing machine that will not lock the lid. Inspected unit and work area. The customer advised that their tub has been full of water for the past several days and they have not been able to get the unit to start a new cycle or drain the water. I did confirm the customers complaint and checked underneath. I found the wire harness split at the Y split on the harness. Ordering the wire harness in the office will need to contact the customer about a return date due to limited parts availability.; ordrng 1 W11643701 (Lower harness)
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Hutto, TX 78634
James K
Job Details:
11/09/2024
"MEDB835DC4 Arrived on site for unit not heating. Upon arrival, checked terminal block and found proper voltage. Proceeded to inspect heating element and found to read OL. Proceeded to replace 280148 thermal cut off and WP3387747 element. Tested unit and now unit is functioning as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Round Rock, TX 78664
James K
Job Details:
11/09/2024
"WTW4957PW0 Arrived on site for faulty lid latch. Upon arrival, found strike not latching to lid lock. Proceeded to replace W10837741 strike and W11307244 latch. Ran diagnostics and passed with no issues. No water leaks at this time. Unit is functioning as designed"
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Temple, TX 76504
Sterling
Job Details:
11/08/2024
"On arrival verified complaint of tripping breaker. Took a photo of mod/Ser tag, product exterior front, product surroundings, product area of potential concern full, mid, and close, and breaker outside. Verified voltage and polarity are correct, inspected unit and found no signs of arcs or damage. Visual inspection of the harness shows no signs of damage Terminal block is wired correctly and is tight no twists in power cord. Removed power cord from wall. Replaced Bake and broil elements and main control. Checked continuity between element casings and terminals and found OL. Removed ground wire. Reconnected power. Ran bake element and broil elements in then ran bake cycle at 500 with ground strap off for 30 mins. Verified amp draw was under 16amps max. Stopped cycle, disconnected power,and reattached ground wire. Reconnected power and Set bake at 500 Advised customer to run for 1.5 hours and turn off cycle, repair has been completed per instructions in SP w11490386 , spoke to TL 7740285812 and spoke to safety, and submitted picture of breaker. Advised customer if it happens again to replace breaker. If problem persists call customer service. unit is working as designed job complete replaced bake element w11182108, broil element w10856603, and main w11696067. Parts are labeled and set to be returned per wpl safety request"
We serviced a
WHIRLPOOL COOKTOP
Model WFG320M0MS0
Near Niederwald, TX 78640
James K
Job Details:
11/08/2024
"WFG320M0MS0 Arrived on site to replace previously ordered parts. Upon arrival, found all burners igniting. Inspected spark ignition and every burner is making straight contact with the burner cap. Tested on multiple occasions and ignition reacts perfectly. Proceeded to tighten all screws on the burner cup to raise ignition higher. Tested on multiple occasions again and works perfectly. Unit is functioning as designed. No parts replaced"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Buda, TX 78610
James K
Job Details:
11/08/2024
"WTW4816FW3 Arrived on site to replace previously ordered part. Upon arrival, proceeded to replace W11603810 control. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ09
Near Manor, TX 78653
Scott
Job Details:
11/08/2024
Arrived on site for otr tripping breaker . Found one micro switch failed causing 20a fuse to blow and trip breaker . Replaced interlock and fuse from truck stock W11551761. W11707984. Unit is now heating properly . Job complete
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Bastrop, TX 78602
Scott
Job Details:
11/08/2024
Arrived on site for dryer not starting . Found 4 wires connection on timer not installed . Connected wire harness to timer . Dryer is running and heating . No parts installed job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Buda, TX 78610
James K
Job Details:
11/08/2024
"WMH31017HS10 Arrived on site for vent fan not working. Upon arrival, customer mentioned vent fan will work intermittently. Proceeded to check all connections and found no loose connections. Both connections are inserted properly. Due to being an intermittent issue, proceeded to replace W11552018 control. Tested unit on multiple occasions and works within specs. Unit is functioning as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW2
Near Kyle, TX 78640
James K
Job Details:
11/08/2024
"WTW7300DW2 Arrived on site for unit dispenser drawer not draining. Upon arrival, found siphoning plate on drawer assembly detached. Re attached plate and tested on multiple occasions. Ran diagnostics and unit is functioning as designed. No water leaks detected at this time. No parts replaced"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW06
Near Austin, TX 78741
James K
Job Details:
11/08/2024
"WRT311FZDW06 Arrived on to further document with Techline. Upon arrival, monitored FC and RC box temps and inspected evaporator frost pattern. Spoke with Brandon from techline (previous SR #) and stated since frost pattern is not sufficient, needed sealed system repair. Ordering Wpw10143759 IV drier, W11506635 access valve, W11580057 compressor and W11578004 evaporator. R600 unit. Weighing call for 2 hours. No water leaks detected at this time. Office to reschedule ; ordrng 1 R600 (R600) and 1 Nitrogen (Nitrogen) and 1 2hours (2 hours) and 1 Wpw10143759 (UV drier) and 1 W11506635 (Access valve) and 1 W11580057 (Compressor) and 1 W11578004 (Evaporator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM02
Near Copperas Cove, TX 76522
Robert
Job Details:
11/08/2024
"WRX735SDBM02 Arrived on site to install part#s w10882923 , two of these part#s w10830274 tested product works as it's designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Lampasas, TX 76550
Robert
Job Details:
11/08/2024
WRX735SDHZ07 Arrived on site for a refrigerator with handle issues and closing issues. On arrival found gasket was not sealing correctly replaced part# w10830274 also made adjustments on the door handles product works as it's designed no water leaks visible from watersupply.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPM2
Near Kempner, TX 76539
Robert
Job Details:
11/08/2024
WDF341PAPM2 Arrived on site for a dishwasher not washing. On arrival verified through diagnostic that the motor pump had failed. Replaced part # w11613479 tested product works as it's designed no water leaks visible from watersupply.
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW3
Near Killeen, TX 76549
Robert
Job Details:
11/08/2024
MVW6200KW3 Arrived on site for a washer not stopping water flow. On arrival verified issue tested water valves first part not reading correct reading tested control board part has failed as well. Replaced part#s w11595805 and w11633359 tested product works as it's designed no water leaks visible from watersupply.
We serviced a
WHIRLPOOL DRYER
Model WED96HEAC1
Near Killeen, TX 76542
Robert
Job Details:
11/08/2024
WED96HEAC1 Arrived on site for a dryer making loud sounds. On arrival verified sounds inspected found pully had failed. Replaced part# 4392067 tested product works as it's designed.
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HB01
Near Killeen, TX 76542
Robert
Job Details:
11/08/2024
WUI75X15HB01 Arrived on site for a stand up icemaker not draining. On arrival verified drain pump not draining water. Installed part#w11539855 tested product works as it's designed no water leaks visible from watersupply.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Lampasas, TX 76550
Robert
Job Details:
11/08/2024
MVW4505MW0 Arrived on site for a washer not working. On arrival found product had power but wouldn't do anything check diagnostic F1E1 and F5E1 erased error codes. Replaced part#s w11626074 and w11513248 tested worked for a little bit . Further inspection found strike was broken and didn't make good contact. I removed strike and tried manually product worked . I placed an order for partw11513250 reschedule for the 15th that was the only available date client was okay with that. Returning parts just in case needed.; ordrng 1 W11513250 (Strike)
We serviced a
WHIRLPOOL COOKTOP
Model WEG750H0HZ5
Near Hutto, TX 78634
David Z
Job Details:
11/08/2024
Arrived on site to diagnose range with center burner and left front burner issues. Found L/F burner had the AC blowing directly to it and this was causing the games to dance / lean. Found the center burner was not igniting at all. Removed cooktop and found the wire for the igniter was pinched in the orifice holders and grounded out. Moved the wire and repaired the pinch. Tested and verified unit working as designed. Repair completed.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Andice, TX 78628
David Z
Job Details:
11/08/2024
"Arrived on site to diagnose washer not starting cycles. Tested unit and confirmed lid locks and unlocks and then stops, no drain action. Tilted unit back and drain pump kicked in, indicating a broken wire in the harness. Found break in black wire going to drain pump right at the junction going to the pump from the main harness. Removed damaged wiring and added thicker wiring to prevent an additional break. Tested unit and verified proper operation. Unit working as designed. No parts used. If issue repeats we can replace the harness. Call completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Andice, TX 78628
David Z
Job Details:
11/08/2024
"Arrived on site to diagnose refrigerator that was flashing lights / clicking. On arrival found unit was operating normally, but customer had a video within the past couple of days. The UI was just flashing / strobing, as were the interior lights, and you could hear some relays just clicking. To resolve I replaced the UI and control. Ran all functions in diagnostic and nothing triggered unusual behavior. This should resolve all issues present. Call completed. Parts used - W11636543, W11224356."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Georgetown, TX 78626
David Z
Job Details:
11/08/2024
Arrived on site to diagnose washer with a dripping noise coming from it. Examined unit and found the noise was coming from a drain behind the unit going into the standpipe. Nothing is actually leaking in the washer. Ran diagnostic and verified all working as designed. Call completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Andice, TX 78628
Miguel
Job Details:
11/08/2024
"Arrived on site for unit stopping ice production due to ice getting stuck on bail arm. Customer provided pic. Replaced water valve and Icemaker. Verified operation. Call complete. W11548540, W11548535"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Austin, TX 78750
Miguel
Job Details:
11/08/2024
Arrived on site for washer or working. Says it doesnt fill with water. F0e3. Diagnsotics shows all components functional. Pressure sensor test passed. Put clothes and verified operation. Unit working as designed. Advised customer about settings and fill method. Call complete. No parts.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near Hutto, TX 78634
David Z
Job Details:
11/08/2024
Arrived on site to replace rusted outer door panel. Replaced and verified proper fitment. No damaged found on new panel. Call completed. Parts used - W11647685.
We serviced a
WHIRLPOOL OVEN
Model WOC54EC0HS04
Near Austin, TX 78728
Miguel
Job Details:
11/08/2024
"Arrived on site for oven control,being locked. Console will not unlock to resume function. Reset power and still same issue, replaced console. Verified operation. Call complete. W11297728"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM07
Near Hutto, TX 78634
David Z
Job Details:
11/08/2024
"Arrived on site to diagnose refrigerator building condensation. Examined unit and found a couple of small frozen ice drops on the top of the freezer by the door. I checked the door gasket and found no issues with the gasket. With a light inside the freezer there was none coming out the gasket. I noticed some good sized gaps between the liner and cabinet, and used some adhesive to seal the liner. Advised resident that this is the only possible issue I saw other than something keeping the door from fully closing. Like a bag or something in the gasket. Unit working as designed. Parts used - W10841140."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Austin, TX 78759
Miguel
Job Details:
11/08/2024
"Arrived on site for washer not turning on. Control does not respond. No green light blinking, Verified voltage to board is 126v. Drain pump reading 21 ohms, lock solenoid within range, water valves at 1.3k. Replaced main control. Recalibrated. Verified operation. Call complete. W11603810"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Round Rock, TX 78681
Miguel
Job Details:
11/08/2024
"Arrived on site for icemaker not making ice. Found ice bail arm again. Removed and icemaker cyceled. Temp in fridge is 37f, fryer is -3f. Icemaker was at 8 after removing bucket. Ice maker is functionally working. Called tech line. Sent pics. Advised the flapper looks to be getting hung up. Removed icemaker. Put deeper bend in the bail arm so flapper doesnt brush against icemaker and get stuck. Call complete. No parts. File #7740284603"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, TX 78727
Miguel
Job Details:
11/08/2024
"Arrived on site for dryer making a noise, found noise is coming from motor. Removed front panel. Removed drum. Confirmed motor making noise when spinning. Pulley wheel also didnt turn freely. Replaced motor, blower and repair kit. Verified operation. Customer glad horrible noise is gone. Will monitor and call back if noisy, call complete."
We serviced a
WHIRLPOOL MICROWAVE
Model MT9160XBB-
Near Pflugerville, TX 78660
Daniel A
Job Details:
11/08/2024
Arrived on site to inspect microwave with paint chipping off in cavity. Upon further inspection I found that there was some paint chipping from inside the cavity (photos) I documented the issue with tech line and documented the photos. Will submit findings and 3rd party warranty will make the decision on how to proceed. No parts installed. SR 7740289178.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, TX 78759
Miguel
Job Details:
11/08/2024
"Arrived on site for dryer tripping the breaker. Reset realer and dryer is heating and working properly, suspect improper voltage or breaker issue, unable to pull from space. Will require 2 man office will reschedule. ; O-emld tckt"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS3
Near Austin, TX 78759
Daniel A
Job Details:
11/08/2024
Arrived on site to install previously diagnosed and ordered part. I replaced the drain hose and placed the dishwasher into diagnostics. I ran a test cycle and the dishwasher is operating as designed. No water leaks observed during service. W11614117
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE01
Near Austin, TX 78704
Matthew
Job Details:
11/08/2024
Arrived onsite for unit needed freezer door replacement. Replaced door but found auger motor housing was not compatible. The wiring for the motor was different than the original. Contacted parts department. Will need to re order door. Office to verify correct door. Office to reschedule