We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Hutto, TX 78634
David Z
Job Details: 04/11/2024
"Arrived on site to diagnose dishwasher that was not draining. Tested unit and found pump sound, but no water leaving the unit. Drained with shop vac. Found hose obstructed and pump had a broken impeller. Cleared obstruction, and replaced drain pump. Tested and verified proper function. Repair completed."
We serviced a
MAYTAG MICROWAVE
Model MMV4207JZ00
Near Taylor, TX 76574
Scott
Job Details: 04/11/2024
"Arrived on site replaced main control ,upper and lower interlocks and 20a fuse . Socket and light are good . Did see find burn marks on control. Ran diagnostics and heating tests all checked normal. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Georgetown, TX 78633
Gerry C
Job Details: 04/11/2024
"WDT730HAMZ0 Arrived to inspect rust spots within machine. Upon arrival, I found there were multiple rusty spots in a line, from the upper right to lower-mid of the inner door. The spots appeared to be from dripping, from above the door. Inspection revealed no sources within the machine and further inspection showed the bottom of the lower rack had stains from the origination of the spotting. The customer had some baking pans with rolled edges and due to the construction, water would incur, corrode the inner bare steel and then drip out after the wash when unloading. I advised the customer if my findings. No leaks observed during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Canyon Lake, TX 78133
Tim M
Job Details: 04/11/2024
"Arrived on site to test unit for issue with filter housing. Inspected housing found a part of the housing pushed out causing the latch to not track properly. Adjusted housing and tested, unit is now functioning as designed, job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS2
Near New Braunfels, TX 78132
Tim M
Job Details: 04/11/2024
"Arrived on site to test unit for F8E4 error code. Error was present on arrival, inspected drain pan found some water causing the float switch to open. Emptied drain and ran multiple diagnostic cycles, all components are engaging properly. Advised customer on the correct way to use DW detergent, how to run a clean cycle on this unit and also advised customer to leave door shut during cycle due to the fact that the air pressure surge can force water down funnels into leak pan. If door is opened, leave open for a few minutes before shutting and continuing cycle. At this time unit is running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS05
Near Liberty Hill, TX 78642
Gerry C
Job Details: 04/11/2024
"WCG55US0HS05 Arrived to inspect knob dragging. The left knob was dragging during rotation and I disassembled to adjust. I found the knob was incorrectly installed and the retainer screw for the assembly had been cross-threaded. Testing with leak check solution, I found I signs of leaks and reassembled. Office to order manifold. No gas leaks detected during service. ; ordrng 1 W10594394 (Manifold Assy)"
We serviced a
WHIRLPOOL FREEZER
Model WRF535SWHZ10
Near New Braunfels, TX 78132
Andrew
Job Details: 04/11/2024
Arrived on site to test unit for condensation built up on horizontal mullion between FC and RC. Found mullion temps on arrival at 52.9 degrees. Disconnected condenser motor allowed Yoder loop to heat up for 15mins and found center only warmed up to 66.6 degrees. Documented findings with Techline and unit send for review. Job complete. SR#7738697655
Near Austin, TX 78717
Paul
Job Details: 04/11/2024
Arrived onsite but the person who performs the testing was out all week and I was instructed that it would either have to be scheduled for next week or change locations.; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near San Marcos, TX 78666
Tim M
Job Details: 04/11/2024
"Arrived on site to test unit for water leak. Upon arrival manager informed me that it is not a water leak but it is not cooling. Unit has been off for several days, turned unit on and exposed evaporator. There is no sign of frost starting to build up, inspected compressor and found it kicking out on thermal. Unit will need a sealed system repair. Ordering compressor, access valve, dye drier, and evaporator as precautionary. Unit is r600a. 2 hours needed. Office to reschedule return visit.; ordrng 1 W11574734 (Compressor) and 1 W11598434 (Evaporator) and 1 W11506635 (Access valve) and 1 WPW10143759 (Dye drier)"
We serviced a
MAYTAG DRYER
Model MED6200KW1
Near Andice, TX 78628
Maurice R
Job Details: 04/11/2024
Arrived onsite for dryer making a noise. On inspection i could hear a rattle noise. Gain access to the back of the unit and found a drill bit and a screw in the vent hose that was vibrating on the aluminum pipe. Removed the debris out of the vent hose and noise is gone.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Andice, TX 78628
Maurice R
Job Details: 04/11/2024
Arrived onsite for refrigerator with rust on the door. On inspection found rust on the rc door on the edge and a couple of spots in the center. Ordered a new door. No water leaks detected during service. Office to reschedule when door arrives. ; ordrng 1 LW11258450 (Rc door)
We serviced a
WHIRLPOOL DRYER
Model WED8127LW2
Near Burnet, TX 78611
Miguel
Job Details: 04/11/2024
"Arrived on site for washer, customer says dryer was also making noise. Found change in tumbler arms, removed top panel, removed arms and cleared, call complete."
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Tow, TX 78672
Miguel
Job Details: 04/11/2024
Arrived on site with new valve. Removed control panel Replaced water valve assembly. Rand and completed diagnostics. Call complete.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS01
Near VLG O THE HLS, TX 78738
Luis
Job Details: 04/11/2024
"Arrived on site for no ice. Found pump shutting off water fill early,replaced defective pump ran diagnostics all test passed unit now working as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADW2
Near Austin, TX 78758
Matthew
Job Details: 04/11/2024
Arrived on site for water leak issue. Tested unit and found sump on seated properly causing manifold not to have a secure connection on sump. Reseated sump assembly and secured manifold. Ran test cycle and found no leaks present at this time. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS10
Near Austin, TX 78739
Luis
Job Details: 04/11/2024
"1290Arrived on site. Replaced dispenser cover tested dispenser working,replaced right side fresh food door gasket"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78724
Ryan B
Job Details: 04/11/2024
Arrived on site to inspect unit for it cooling properly. Found evap encased in ice. Thermistor and heater are not responding correctly. Ordering heater and thermistor and will return. Rescheduled for 4/17/24; ordrng 1 W11650662 (Defrost heater) and 1 W11650662 (Thermistor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near Kyle, TX 78640
Tim M
Job Details: 04/11/2024
"Arrived on site to test unit for leak. Put unit in diagnostics and inspected under the DW. Found leak coming from wash motor. Replaced wash motor assembly and tested, all components are properly engaging. Unit is running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Kingsland, TX 78639
Miguel
Job Details: 04/11/2024
Arrived on site for washer not agitating. Unit was moved to garage. Replaced agitator assembly. Verified operation. Of motor. Water not connected. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Round Rock, TX 78665
Wesley
Job Details: 04/11/2024
Arrived onsite for concerns about washing well and found unit not filling consistently due to float switch shorting and causing intermittent improper filling. Replaced float switch and and tested and base functions operating as designed. Explained best use and care practices to customer to optimize performance.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS05
Near Georgetown, TX 78633
Gerry C
Job Details: 04/11/2024
"KRSC703HPS05 Arrived to inspect no ice. I found the ice maker fully operative within test mode 44 and at attempted water dispenser in mode 45, the valves could be heard to actuate, but no water was delivered. Inspection of the fill tube area revealed an ice mass within the nozzle. Ultimately, I found the heater assembly for the fill tube showed an open circuit, allowing the voile to freeze. The unit will require a replacement door. During testing I also noted excessive lower unit noise and sound pads will be required as well. No leaks observed during service. Office to contact the customer to arrange return service. ; ordrng 1 W11593330 (FC Door, SS) and 4 W11197416 (Sound Pad)s"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Pflugerville, TX 78660
Wesley
Job Details: 04/11/2024
Arrived onsite and found unit operating with failed console. Replaced the console. Unit is now operating as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Burnet, TX 78611
Maurice R
Job Details: 04/11/2024
"Arrived onsite for previously diagnosed parts. Installed the harness,screw & drawer. Ran unit in diagnostics mode and the unit passed the diagnostic cycle with no issues. No water leaks detected during service."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Leander, TX 78641
Lou
Job Details: 04/11/2024
"Arrived on site to inspect dishwasher door falling down/open. Upon further inspection, I tested the door and it would not stay closed when opening approximately 4-6 inches. I pulled the unit out and found the right hinge spring was damaged from the sound insulation getting caught in the spring and not allowing it to retract. I removed and replaced the hinge assembly and tested and found the sump assembly is struggling to pump the water during a wash and is making a loud moaning noise. I am ordering the sump assembly and scheduled return service for 04/19/24 per customer request. No water leaks observed during service.; ordrng 1 W11416362 (Sump assembly)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near New Braunfels, TX 78132
Andrew
Job Details: 04/11/2024
Arrived on site and replaced FC door. Unit working as designed. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS1
Near San Marcos, TX 78666
Tim M
Job Details: 04/11/2024
"Arrived on site to test unit for rack rollers broken. Inspected unit found wheels have broken off the bracket. Replaced rollers, unit is now functioning as designed, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Manor, TX 78653
Scott
Job Details: 04/11/2024
Arrived on site for fidge tripping breaker . Breaker has been replaced but still tripping . Ran diagnostics. Let all test run for awhile . No tripping . Unit has been unplugged and heater is dry. Replaced heater and left IM turned off . Instructed construction supervisor to monitor fridge and see if breaker trips . No water leaks detected at time of service . Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Cedar Park, TX 78613
Paul
Job Details: 04/11/2024
"Arrived onsite for a washer to replace the previous diagnosed parts. I replaced the gear case, belt, and cam. I also replaced the drive motor due to the cooling fan blade free spinning on the motor shaft. I ran the DLMS calibration and the service cycle. The machine completed the cycle and is working as designed. Call complete."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Liberty Hill, TX 78642
Maurice R
Job Details: 04/11/2024
Arrived onsite for range with error F2E1 keyboard or controller issue. Customer said it happens when she is using the oven no the cooktop. Turn oven and for 30 minutes and never saw the error. Customer said that if she leaves it only to cooldown it will start again. I informed the customer that the vent for the oven is right below the control board. I told the customer she has a heat issue. That the cooktop does not get the control board hot enough to induce the error. Control board is on back order. Office to reschedule when part arrives.; O-emld tckt
We serviced a
WHIRLPOOL DRYER
Model WED5100HC3
Near Killeen, TX 76541
Sterling
Job Details: 04/11/2024
"On arrival verified complaint of not heating. On first inspection found unit is heating but ran vent test and meter showed red. Checked with hose disconnected from wall and it was yellow. With unit complete disconnected it was green. Unit is working as designed but vent is dirty, unit needs another vent cleaning. Job complete."
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Temple, TX 76502
Tyler
Job Details: 04/11/2024
Arrived on site for dryer shutting off mid cycle without display changing and showing it was still drying. Upon arrival confirmed issue and found motor failing. Replaced motor and blower wheel. Found dryer working as designed. Call complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Leander, TX 78641
Miguel
Job Details: 04/10/2024
Arrived on site with new door. Removed and replaced microwave door. Tested with water and confirmed it is heating. No moisture. Call complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE01
Near Austin, TX 78704
Ryan B
Job Details: 04/10/2024
"Arrived on site to replace filter housing. Replaced filter housing, issue persisted. Informed customer the filter must be faulty use to water coming through lines and nos using being switched, only variable left is the filter. Job complete."
We serviced a
MAYTAG DRYER
Model MVW5430MW0
Near Niederwald, TX 78640
Andrew
Job Details: 04/10/2024
"Arrived on site to test unit for water continuously running. Found hot valve was not closing properly. Replaced valve assembly, unit now working as designed. No leaks detected. Job complete. SR#7738832703"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN708MPS00
Near Dripping Springs, TX 78620
Tim M
Job Details: 04/10/2024
Arrived on site to test unit for sharp edges on hinges. Found some burrs on the bottom hinges and shaved them down until they were smooth. Owner inspected. Job complete.
We serviced a
KITCHENAID OVEN
Model KOCE507ESS22
Near Austin, TX 78731
Matthew
Job Details: 04/10/2024
Arrived on site for intermittent power on the microwave cook time easy convection. Called tech line due to multiple reoccurring issue and visit . Spoke to Robert SR#7738582240. Being that issue is intermittent with no error stored there is no clear path to go. Tech recommended giving customer SR# and calling customer service to escalate the issue. Gave customer info. No recommendations at this time. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Meadowlakes, TX 78654
Lou
Job Details: 04/10/2024
"Arrived on site to inspect dryer not turning off. Upon further inspection, the customer advised that they are having to unplug the unit or turn it off at the breaker because the unit wont turn off after a cycle. I placed the unit in diagnostics and checked error codes and found F2E1-stuck key. I cleared the code and continued with testing. The unit is operating as designed. Due to the error code, I removed and replaced the panel UI and retested and it continues to operate as designed. Advised the customer of my findings and repairs. No lint observed during service, job completed."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, TX 78747
Ryan B
Job Details: 04/10/2024
"Arrived on site to inspect unit for lid locking issues. Upon closer inspection found lid clicking and not locking. Strike and latch were both compromised. Replaced strike and latch, tested unit unit, is running as intended. No leaks present at this time. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Pflugerville, TX 78660
Luis
Job Details: 04/10/2024
"Arrived on site. Found freezer slides misaligned,removed door realigned slides reinstalled door checked door operation good.checked door seal good."
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near New Braunfels, TX 78132
Andrew
Job Details: 04/10/2024
Arrived on site and contacted Tech-Line for assistance with needed part. Stated breakdown was updated to now illustrate needed part. Part needed is not part of RC door. Ordering damper strike plates. Office to reschedule. SR#7738864987; ordrng 2 W11251734 (Plate)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Austin, TX 78750
Matthew
Job Details: 04/10/2024
Arrived on site unit not functioning. Found actual issue. Upper rack has failed adjusters. Or ding adjuster kit. Set to return on 25th. Customer prefers either first thing in the morning or end of the day due to work schedule. ; ordrng 1 W10712395 (Adjusting kit)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Briarcliff, TX 78669
Scott
Job Details: 04/10/2024
Arrived on site for no heat microwave. Customer states its heating but is erratic on items when heating . It will sometimes take multiple times sometimes . Ran diagnostics got 4-4 error code . Ordering humidity sensor . Call to set return; ordrng 1 W10460457 (Humity sensor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Hutto, TX 78634
David Z
Job Details: 04/10/2024
"Arrived on site to diagnose dishwasher not filling with water. Tested unit and found it is filling, but wash motor is not turning on. Replaced sump and motor assembly to resolve. Unit now working as designed. Repair completed."
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Austin, TX 78744
Ryan B
Job Details: 04/10/2024
"Arrived on site to inspect unit for long dry times with clothes still coming out wet. Customer stated she would run unit 4 hours on timed dry and clothes still came out damp. Checked airflow, airflow is normal. Heating element is cycling on and off as intended. However on arrival found when moving dryer a couple inches found vent unhooked, unsure if vent came unhooked while pulling unit out or if was already disconnected. Confirmed all components o unit are working as intended, advised customer to have vents looked at to confirm heat is escaping properly. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Dripping Springs, TX 78620
Leonardo
Job Details: 04/10/2024
"Arrived on site to test unit for oven turning on and off. Test unit and found unit turning on and off to maintain temperature, normal operation of unit job compete."
We serviced a
WHIRLPOOL FREEZER
Model WRS331SDHM06
Near Austin, TX 78747
Ryan B
Job Details: 04/10/2024
"Arrived on site to inspect unit for incorrect temperature in FC and RC. Upon closer inspection found motor evap operating as intended. Lund diffuser staying closed and not opening. And found FC thermistor faulty. Replaced diffuser, and thermistor, tested unit unit coils are frosting over diffuser is opening and allowing cold air to travel to RC. Id problem persists recommend returning with defrost heater. No leaks present at this time. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Austin, TX 78749
Tim M
Job Details: 04/10/2024
"Arrived on site to test unit for long dry times. Tested unit, unit is heating properly but vent test is showing that vent hose is completely restricted. Advised customer to contact a professional to get it cleaned out asap to prevent further damage. Unit is running as designed, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFi2665XEM7
Near Bellmead, TX 76705
Jonathan M
Job Details: 04/10/2024
Arrived on site for a refrigerator that was leaking water onto the floor. Inspected unit and work area. The customer advised that they have had this issue from time to time where water drips into the freezer section and create an ice sheet on the bottom floor and will leak onto the floor. I did confirm the customers complaint and gained access to the evaporator. I found the drip pan hole covered in ice. I steamed out all excess ice and steamed out the drain tube. Tested the unit and the unit began to work and operate as designed. Call complete.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Cedar Park, TX 78613
Maurice R
Job Details: 04/10/2024
"Arrived onsite for washer making a knocking sound during spin mode. On inspection found no noise in the spin cycle during diagnostics testing. Took the rotor off and found oil in the middle of the rotor. Ordered a new gearcase, rotor,slider and clutch and stator. The greacase and other components were changed out 2/1/2024. Going to change all the components this time. No water leaks detected during service. ; ordrng 1 W11449841 (Gearcase) and 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W11260238 (Rotor)"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Hutto, TX 78634
David Z
Job Details: 04/10/2024
Arrived on site to diagnose washer that was not starting due to door not being seen as closed. Customer would have to open and close the door several times in order for it to actually engage and start. Replaced latch to resolve. Opened / closed several times and was able to get unit to run all times. Repair completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Bruceville-Eddy, TX 76524
Jonathan M
Job Details: 04/10/2024
Arrived on site for a refrigerator that is not making any ice. Inspected unit and work area. The customer advised that the unit was making I slowly but now it is completely not making ice. I didnt confirm the customers complaint and attempted to jump the icemaker. I found that the motor would not turn. I replaced the icemaker assembly and tested the unit again. I found the unit working and operating as designed. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS20
Near Round Rock, TX 78665
David Z
Job Details: 04/10/2024
"Arrived on site to follow up on oven that was throwing some errors when being used sometimes. Checked for errors and found F1E1 internal control failure, F2E1 stuck key, and also a latch motor error. Based on those errors I'm ordering a control and console to resolve. Office to schedule when we have parts. ; ordrng 1 W11598254 (Correct Control) and 1 W11616687 (Console) and 1 W11686858 (Latch)"
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Round Rock, TX 78665
David Z
Job Details: 04/10/2024
Arrived on site to diagnose cooktop that was having issues with center burner. Customer demonstrated that the center burner is going out when transitioning from low to high. Advised there is an updated valve to resolve this issue. Ordered updated dual valve to resolve. Return visit set for 4/17.; ordrng 1 W11246817 (Dual Valve)
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, TX 78723
Joe Z
Job Details: 04/10/2024
"Arrived on site for scratched door. Upon arrival,inspected unit and found that unit is not scratched and just had debris from installation. Debris wiped completely off with towel. There are no parts needed at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Austin, TX 78759
Luis
Job Details: 04/10/2024
"Bldg 2 411Arrived on site. Found a defective fresh food door,replaced defective door checked door operation good checked door seal good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Dripping Springs, TX 78620
Leonardo
Job Details: 04/10/2024
"Arrived on site to test unit for unit beeping and not working. Found water at float, removed float to clear water ran test and found no leaks present. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFO42FTX03
Near Jonestown, TX 78645
Paul
Job Details: 04/10/2024
Arrived onsite to replace the emitter and receiver controls that were diagnosed on the previous visit. I found that the correct part number was ordered but I was sent with a box that was tagged wrong. Ordering W10757851 control kit. RS for Wed 4/17.; ordrng 1 W10757851 (Control kit)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Austin, TX 78759
Matthew
Job Details: 04/10/2024
Arrived on site for unit not starting properly. Upon arrival tested unit and found that unit software requires the start button to be pressed twice. Once to wake then unit from idle and second to actually start cycle. Instructed customer on proper use. Unit is functioning as designed. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model Kbsd612ess00
Near Austin, TX 78746
Joe Z
Job Details: 04/10/2024
"Arrived on site for intermittent freezer fan noise. Upon arrival, customer played video of noise and is coming from freezer fan. Removed evaporator cover to inspect fan. Found piece of ice on fan housing causing fan blade to rub. Removed ice. Inspected fan blade and is good. Confirmed defrost is good. Unit is operating as designed. Job complete Contacted Vincent and approved repair. Please charge 184.01 to card on file"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Killeen, TX 76542
Tyler
Job Details: 04/10/2024
"Arrived on site for washer not locking lid. Upon arrival found no error codes in diagnostics. Found unit could run both diagnostics and multiple normal wash cycles while lid locked. Instructed customer on the 4 second count down while holding start button in order to lock the lid, unit works as designed. Call complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Leander, TX 78641
Paul
Job Details: 04/10/2024
Arrived onsite for a washer to replace the previous diagnosed parts. I replaced the basket and the suspension was still good. I tested the washer and all is working as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Round Rock, TX 78665
David Z
Job Details: 04/10/2024
Arrived on site to diagnose dishwasher that had leaked excessively. As soon as I turned on the water I could hear hissing. Traced leak to a hole in the supply hose. Advised customer they need to replace their supply hose. Unit itself is working as designed. Repair completed.
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near Georgetown, TX 78626
David Z
Job Details: 04/10/2024
Arrived on site and installed new safety / gas valve to resolve oven not heating. Replaced valve and tested. Verified proper operation. Repair completed.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW
Near Hutto, TX 78634
David Z
Job Details: 04/10/2024
Arrived on site to diagnose washer with F9E1 error for No drain. Examined unit and found it full of water. Emptied with transfer pump and checked pump. Found broken power wire going to drain pump. Removed damaged section and put stronger wire to pump. Tested and verified all working as designed. Repair completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT751SAPZ0
Near Andice, TX 78628
Miguel
Job Details: 04/10/2024
Arrived on site for dishwasher not draining. Ran diagnostics. All components working as designed. Confirmed unit is draining into disposal. Advised will always have standing water under filter. Working as designed. Call complete.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Temple, TX 76502
Sterling
Job Details: 04/10/2024
On arrival verified complaint of broken knob. Found timer is tight and knob broken. Replaced knob and timer per sp. ran unit and all operational tests are good. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Pflugerville, TX 78660
Luis
Job Details: 04/10/2024
Arrived on site. Replaced defective left side freezer led powered unit on all leds working as designed.
We serviced a
WHIRLPOOL OVEN
Model WFE515S0JS3
Near Kyle, TX 78640
Tim M
Job Details: 04/10/2024
"Arrived on site to test unit for no heat. Tested power to control, control is receiving proper power. Control is not energizing relay to bake or broil element. Replaced control, unit is now heating. Unit is running a designed, job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Leander, TX 78641
Paul
Job Details: 04/10/2024
Arrived onsite for a dishwasher that the door is getting hung up and not opening fully. The customer showed me that when the door is almost opened fully it makes a popping sound and jumps. I found the cabinet seal had come off the dishwasher face and fallen down into the left hinge causing the issue. I put the cabinet seal back on and the door operates properly now. The issue is the cabinet seal has nothing to rest against to keep it from coming off. It appears the cabinet opening is too large and they added a facia trim on the sides to make it look smaller but it will not allow for the dishwasher to be pulled out without removing the trim and it will not keep the cabinet seal in its place. I advised the home owner to get with the builder about this and I took pics of the trim. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHV05
Near Manor, TX 78653
Wesley
Job Details: 04/10/2024
Arrived onsite for noisy diffuser. Replaced the diffuser. All checks good. Advised customer on repair.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Rogers, TX 76569
Sterling
Job Details: 04/10/2024
On arrival verified complaint of lights not functioning. Replaced the lights but unable to replace Fc and RC ceiling lights. Two of the lights in the kits wires were cut and exposed wires. Ordering 1x w11632139 Resch for 4/17.; ordrng 1 w11632139 (LED modules)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Waco, TX 76711
Jonathan M
Job Details: 04/10/2024
"Arrived on site to install previously diagnose part. Inspected unit and work area. I installed the new infinite switch and tested the unit. I found that the control panel with the markings on how the infinite switch was supposed to work was showing that it was a single element, but the left front element is a dual element. I turned it on and found the infinite switch working, but checked the control panel against the March control, panel and service matters. I found that this unit had the wrong control panel installed from the factory. Ordering the correct control panel in the office. Will need to contact the customer about a return date due to limited parts availability.; ordrng 1 W11180283 (Control panel)"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Georgetown, TX 78633
Sterling
Job Details: 04/10/2024
On arrival verified complaint of slight buzzing when cold that disappears when hot. Found buzz is panel buzzing but unable to adjust. Sound is coming from back right corner. Buzz is within normal range. Advised customer may call CS for satisfaction complaint.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Georgetown, TX 78633
Sterling
Job Details: 04/10/2024
On arrival verified complaint of leaking. Customer states only leaks during clean washer cycle. Ran clean washer cycle and found leaks. Took internal photos showing no leaks found. Wall had a pool of water next to it. Dried up water and checked out sides of unit with black light as well. Saw leak from door bellow under door due to hair build up. Unit itself is not leaking at this time. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model WDT540HAMZ4
Near Gatesville, TX 76528
Jonathan M
Job Details: 04/10/2024
Arrived on site for a dishwasher that has a Field Wash Motor. Inspected unit and work area. I ran the unit through diagnostics and confirmed an F4 E3 (wash motor not running) error code. I went ahead and replace the pump and motor assembly. The unit was not hooked up to any water supply or drain as it was on the showroom floor. The unit is working and operating as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Horseshoe Bay, TX 78657
Lou
Job Details: 04/10/2024
"Arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised that the unit is making a knocking noise and its intermittent. Also, advised that there is condensation building up on the freezer door gasket. I found condensation built up on the FC door gasket and found the horizontal mullion is very cold. I checked for air leaks in the FC door gasket and found none, but when I opened the FC door, I found it difficult to open and found some frost on the rails/brackets. I advised the customer that the FC door couple potentially be not closing fully and leaving a gap causing the cold air to mix with the warm air and cresting the condensation. Due to the FC door being difficult to open, I am ordering the brackets and scheduled return service for 04/19/24 (per customer request). No water leaks observed during service.; ordrng 1 W11668672 (Left bracket) and 1 W11668672 (Right bracket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Killeen, TX 76543
Tyler
Job Details: 04/10/2024
Arrived on site for refrigerator not making ice. Upon arrival found ice maker stuck mid harvest cycle with 120v applied. Replaced ice maker and tested unit. Found it working as designed with no leaks. Call complete
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Spicewood, TX 78669
Scott
Job Details: 04/10/2024
"Arrived on site , set regulator to LP, changed bake and broil and top burner orifices . Range is performing normal. Getting good flame pattern . No gas leaks detected at time of service . Job complete ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Pflugerville, TX 78660
Luis
Job Details: 04/10/2024
"Arrived on site for ice build up in freezer section. Removed ice build up,found slides misaligned,removed door realigned slides tested door operation good,checked door seal good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Austin, TX 78735
Tim M
Job Details: 04/10/2024
"Arrived on site to install previously diagnosed door closer. Replaced part and add lubricant, unit is functioning as designed, job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Spicewood, TX 78669
Scott
Job Details: 04/10/2024
Arrived on site for por water dispensing and dripping in icemaker . Found housing failing . Ordering housing . Set return 4/17. ; ordrng 1 WPW10394053 (Filter housing) and 1 W11512399 (Valve) and 1 WPW10341320 (Dul valve) and 1 EDR1RXD1 (Filter)
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Round Rock, TX 78665
Wesley
Job Details: 04/10/2024
Arrived onsite for repeat failure to drain. Unit full of water and not able to drain upon arrival. Determined unit failure to be shorting pump wire under full tub weight. Ordering lower harness to repair. ; ordrng 1 W11568984 (Harness)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS01
Near Leander, TX 78641
Maurice R
Job Details: 04/10/2024
"Arrived onsite for IM not producing ice. On inspection found no water would was coming out to fill the tray. Gain access to the dual valve and when I was removing it it shocked me when no one was pressing the paddle. Tested the valve and found 124vac on the Neutral and .2 vac on L1 and no one pressing the paddle. Tested the out let and it is wired correctly, tested the power connection on the controller and found 124 vac on the neutral side and .21 vac on L1 at the control board. Tested the diodes and they were both good. Called WP techline and they said to replace the compressor harness. Ordered a harness w11661927. No water leaks detected during service. Office to reschedule when a part arrives. Sr 77388865540; ordrng 1 W11661927 (Compressor harness)"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, TX 78731
Matthew
Job Details: 04/10/2024
Arrived on site for unit not powering on. Upon arrival tested unit and it did power on properly. Ran test and found cycle selections affect performance including pre soak selection and spin cycle turned off. Notified customer on cycle settings and unit is functioning as designed. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Leander, TX 78641
Maurice R
Job Details: 04/10/2024
Arrived onsite for previously diagnosed parts. Installed the pump onto the motor and tested unit. The dishwasher passed the diagnostic test with no issues and no water leaks. The unit is operating as designed.
We serviced a
WHIRLPOOL DRYER
Model WED8620HC2
Near Austin, TX 78747
Tim M
Job Details: 04/10/2024
"Arrived on site to test unit for drum not tumbling. Customer stated cycle will start properly but after 15 minutes drum will stop tumbling but console will show that cycle is still active. Inspected motor, found connection to be darkening causing the motor to stop spinning when heated up. Also noticed that blower wheel is cracked. Will need to order a new blower wheel and install drive motor to fix issue. Ordering part, rescheduled for 04/16.; ordrng 1 WP697772 (Blower wheel)"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS4
Near Hutto, TX 78634
David Z
Job Details: 04/10/2024
"Arrived on site to diagnose range that was not running at all. On arrival customer said unit was working as designed, and there was an issue with the breaker for it. Builder resolved. I ran the unit through a preheat to make sure it will work properly and all worked as designed. Call completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Liberty Hill, TX 78642
Maurice R
Job Details: 04/10/2024
"Arrived onsite for previously diagnosed parts.installed the dampening pads on to the compressor and lines around the compressor. Tested the RC thermistor and it read 7.16. Tested the filter found particles in the water, flushed out the main water line. After about 5 gallons the water cleared up. Suggested the customer replace the filter. The unit is operating as designed and no water leaks detected during service."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Marble Falls, TX 78654
Lou
Job Details: 04/10/2024
"Arrived on site to inspect washer inlet hose stripped. Upon further inspection, I found the threads on the hot valve stripped (photos). I removed and replaced the valve and calibrated the unit. Tested the unit in diagnostics showing no error codes and the unit is operating as designed. No water leaks observed during service, job completed. No one available to sign for receipt."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Uhland, TX 78640
Tim M
Job Details: 04/10/2024
"Arrived on site to test unit for intermittent noise and water valve leaking. Customer stated that water would continue to leak through the valve even though cycle is not being ran. Inspected water valve. Found it clogged with sediment. Replaced water valve, tested unit for intermittent noise in diagnostics. Ran multiple cycles, no noise present at this time. Advised customer to run cycle and monitor for noise, if noise returns, leave unit in field state and record videos of the issue. Also advised customer to install in line water filter to remove sediment and debris from waterlines. At this time unit is running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FFDM04
Near Austin, TX 78753
Luis
Job Details: 04/10/2024
"Arrived on site. Replaced defective freezer door checked door operation good,checked door seal good."
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Manor, TX 78653
Wesley
Job Details: 04/10/2024
Arrived onsite and dryer not coming on at all. Tested power supply and found none. Checked breaker and found tripped. Corrected the breaker. Unit is now operating as designed.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS4
Near Kyle, TX 78640
Andrew
Job Details: 04/10/2024
Arrived on site to test unit for door not closing properly. Adjusted hinge and unit is now working as designed. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADB2
Near Belton, TX 76513
Tyler
Job Details: 04/10/2024
"Arrived on site for dishwasher needing previously diagnosed motor, element, vent and vent gasket. Upon arrival installed parts and tested unit. Found fillline between valve and tub leaking. Also found door gasket is starting to split. Ordering W10878507 fill hose, WPW10195536 inlet adapter, WP8531323 inlet gasket, W11498831 gasket to complete repairs. Rescheduled customer for 04/16/24 to complete repair ; ordrng 1 W10878507 (Fill hose) and 1 WPW10195536 (Inlet adapter) and 1 WP8531323 (Inlet gasket) and 1 W11498831 (Gasket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Kyle, TX 78640
Andrew
Job Details: 04/10/2024
Arrived on site to test unit for noise. Found water escaping from ice maker water chute. Sealed chute to rear of cabinet with silicone. Unit now working as designed. Removed ice buildup from around evap motor. No damage visible to evap motor. No leaks detected. Job complete.
We serviced a
WHIRLPOOL RANGE
Model KFGC506JSS01
Near Austin, TX 78738
Leonardo
Job Details: 04/10/2024
Arrived on site to test right front burner not igniting. Test unit and found burner head not sitting good correctly. Secured burner test unit and unit tallest good job complete.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Temple, TX 76504
Sterling
Job Details: 04/10/2024
"On arrival verified complaint of intermittent no drain, customer states it is fixed temporarily with a power cycle. Replaced board for intermittent drain. Customer to monitor. Drain hose unable to have high loop due to cabinet construction. Pic in QP Job complete no leaks detected during service."
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5236BDS0
Near Austin, TX 78738
Leonardo
Job Details: 04/10/2024
Arrived on site to test unit for making noise. Tightened bolt unit test good
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Rogers, TX 76569
Sterling
Job Details: 04/10/2024
"On arrival verified complaint of unit shorting out the board. Replaced main board, lower harness, actuator, and drain pump. Unable to replace cap as correct p# but wrong part in bag. Spoke to TL 7738816679. Ordering another cap. W11428524; ordrng 1 W11428524 (Cap)"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Georgetown, TX 78628
Sterling
Job Details: 04/10/2024
On arrival verified complaint of dented dryer. Found door panel is dented. Ordering door panel. Rescheduled for 4/17 requested unit be made accessible as it is in a narrow hallway and stacked. ; ordrng 1 W11490883 (Door panel)