We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Austin, TX 78748
Robert
Job Details: 04/19/2021
Arrived on job for complaints of error code and not working. Ran diagnostics and found code f6ew and F6E3 both for communication error. Replaced both console and control. After replacement test operation and run diagnostics. No leaks detected at time of service. Washer felt washer in same position it was in when I arrived. Took pictures
We serviced a
MAYTAG REFRIGERATOR
Model MFX2876DRM00
Near Georgetown, TX 78633
Jonathan
Job Details: 04/19/2021
"Arrived n site for refrigerator ice maker leaking water. Inspected unit and work area. Performed diagnostics mode and checked ice maker error codes, found E2 lost home position. Found unit currently producing ice. Ran fill cycle and measured water to ice maker and found under 2 ounce of water. Fill ice maker with 2 ounces of water and found leaking at bottom at the screw closes to motor. Will need to replace ice maker to repair. Removed failed ice maker and installed new. Ran fill cycle and checked for water leaking. All tested good, no water leaks detected.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Austin, TX 78703
Jacob
Job Details: 04/19/2021
Arrived onsite to replace parts ordered. Control and water valve. Replaced both parts. Tested unit. Unit tested good. No issues at this time. Job complete
We serviced a
MAYTAG RANGE
Model MER6772BAS
Near Georgetown, TX 78628
Lou
Job Details: 04/19/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the right front element failure, I removed and replaced the element and tested. Unit is operating as designed. Unit left pulled out from wall to allow customer to clean behind unit and they will push back in when finished. Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS00
Near Georgetown, TX 78628
Lou
Job Details: 04/19/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the ice maker failure, I removed and replaced the ice maker and tested. While testing, the ice maker failed. I advised the customer of my findings. I am ordering the ice maker and UI and office to schedule return service. No water leaks observed during service.; ordrng 1 W11099702 (UI) and 2 W10898228 (Ice maker)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Cedar Park, TX 78613
Justin
Job Details: 04/19/2021
Arrived on site for a dishwasher getting no water into the unit. I put the unit into diagnostics mode and found stored error codes F6E4 for inlet water-float switch open. Upon further inspection I found the float switch had popped out of place. I re inserted the float switch. I then ran a diagnostics cycle and the unit worked as designed. No leaks observed at the time of service.
We serviced a
JENN-AIR RANGE
Model JDS8850BDS
Near Austin, TX 78747
Leonardo
Job Details: 04/19/2021
Arrived on site to test unit for oven not working. Test unit and did a hard reset. Test unit after reset and oven working as designed. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH76719CS1
Near Austin, TX 78717
David S
Job Details: 04/19/2021
Arrived on site for microwave door not closing. We inspected the unit and work area. We found the interlocks in the back position. We gained access to the interlocks and tested the switchs. We found the switchs in good working condition. We tested the microwave after pulling the interlocks forward. The unit I working as designed.
We serviced a
GE DISHWASHER
Model GSD4000N20BB
Near Jarrell, TX 76537
Wesley
Job Details: 04/19/2021
"Arrived onsite and found unit had power supply issue, corrected power supply issue. Unit is now operating as designed. Advised customer on repair."
We serviced a
GE REFRIGERATOR
Model PZS22MSKEHSS
Near Austin, TX 78726
David
Job Details: 04/19/2021
"Arrived on site to follow up on refrigerator not dispensing water sometimes, and UI not fitting properly. Found the UI was protruding a small bit in the top left corner. Replaced with new Ui. Found a slightly better figment, but still a little protrusion, which can not be improved any further. Found that the FC on the unit was sitting at -4 to -5 degrees, which was under what it was set to (0). Advised customer that if airflow can not circulate in these Ge units, it will freeze water lines going to the dispenser. Bumped temp 2 degrees warmer, and advised to clear up space in the FC due to it being completely full and barely moving air. This should resolve the dispensing issue. Call complete."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS06
Near Dripping Springs, TX 78620
Leonardo
Job Details: 04/19/2021
Arrived on site to replace harness and control board. Replaced both parts test unit and unit test good job complete.
We serviced a
GE OVEN
Model JGBS10DEK1BB
Near Del Valle, TX 78617
Jacob
Job Details: 04/19/2021
Arrived onsite to replace valve inside the oven. Replaced valve. Tested unit. Unit tested good. No leaks at this time. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JS0
Near Del Valle, TX 78617
Jacob
Job Details: 04/19/2021
Arrived onsite to replace broken pieces. Replaced pieces. Tested door. No issues at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Round Rock, TX 78665
Jimmy J.
Job Details: 04/19/2021
Arrived on site to install previously diagnosed part. Removed freezer door and installed new freezer door. Tested dispenser for any leaks at bottom left section where lines connect. No leaks detected. Explained to customer that the new door gasket will take time to seat properly and over time it will close with more ease. Job completed
We serviced a
KITCHENAID OVEN
Model KEBS278DSS8
Near Leander, TX 78641
Jonathan
Job Details: 04/19/2021
"Arrived on site for oven coming n by itself. Inspected unit and work area. Customer stated the screen would go to bake menu on it own, would not start heating. Found control or membrane are not available. Found control available for rebuild. Attempted to repeat failure. Possible failed relay on main control.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS00
Near Lakeway, TX 78734
Luis
Job Details: 04/19/2021
"Arrived on site for dispenser issues. While depressing ice pad water dispenses,ran diagnostics for pad failed,diagnosed defective ice pad,replaced ice pad tested ice and water dispenser unit working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Cedar Park, TX 78613
Justin
Job Details: 04/19/2021
"Arrived on site for a dishwasher not draining and leaving dishes soapy at the end of the cycle. The customer stated the unit will drain fine on its own if you hit the cancel button and manually drain. Although, at the end of a cycle it will skip the drain completely and over time slowly drain out. I put the unit into diagnostics mode and found stored error code F5E2 for door stuck closed error code. I found the door switch operating as designed. I then ran a diagnostics cycle and the cycle ran through as designed. There were no error codes thrown at the end of the test cycle. I found correct voltage to the unit and the pump. I called techline and spoke to Andy and received SR# 7730551329. Andy and I found the customer was on a water softer. We found the customer pre washing dishes and using pods with rinse aid and then using extra strength rinse aid. We also found the rinse aid output on max. He also advised it could be the OWI sensor in the unit not reading the proper water levels. I advised the customer on soap levels with a water softener and how it can suds up. Due to this being a recent issue however and the customer stating the have been doing the same thing since they owned the unit, I am ordering the OWI sensor as advised by techline to come back and install. I am also ordering a control to install just in case. No leaks observed at time of service. Office to reschedule. ; ordrng 1 W11084121 (OWI) and 1 W10906426 (Control)"
We serviced a
WHIRLPOOL RANGE
Model WFE510S0HS1
Near Austin, TX 78721
Jacob
Job Details: 04/19/2021
Arrived onsite to replace right door hinge. Replaced door hinge. Tested unit. Unit tested good. No issues at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78727
David
Job Details: 04/19/2021
"Arrived on site for dishwasher not cleaning dishes. Ran diagnostic and found F4E3 error for wash motor not running. Checked control and found wiring good, but pump not running. Replaced sump and motor assembly and retested. Unit began washing properly. No water leaks found. Call complete."
We serviced a
KITCHENAID OVEN
Model KEBS107DBL7
Near Austin, TX 78726
David
Job Details: 04/19/2021
"Arrived on site to diagnose oven with dead displays. Customer says unit will cook and beeps, it just has no display showing. Removed control panel and looked at board and found several burnt resistors on the board.
We serviced a
WHIRLPOOL WASHER
Model WTW4850XQ0
Near San Marcos, TX 78666
Andrew
Job Details: 04/19/2021
"Arrived on site to test unit for loud noise while operating. Found gearcase was leaking. Also found drive belt was ripping apart. Did not want to attempt to remove belt and leave customer without a functional unit while waiting for belt. . Need approval for gearcase, splutch assembly, belt and control. Office to reschedule.; ordrng 1 W10367783 (cntrl-elec) and 1 WPW10006384 (drive belt)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2345LF5
Near The Hills, TX 78738
Luis
Job Details: 04/19/2021
"Arrived on site for not dispensing water. Tested dispenser at time working,water from dispenser extremely cold,possibly water line freezing in door,instructed customer on how to tell if water is freezing in door and to call back"
We serviced a
WHIRLPOOL OVEN
Model GBS307PDS3
Near Austin, TX 78733
Kevin
Job Details: 04/19/2021
"Arrived on site and inspected oven and found both hinges have failed. Door now has a lot of tension"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIO338HSS00
Near Austin, TX 78703
Luis
Job Details: 04/19/2021
"Arrived on site for no ice. Diagnosed a defective external drain pump,parts diagram shows part is an accessory called partner team per rep. part is covered under manufacture one year warranty ordering external drain pump; ordrng 1 W10825875 (Drain pump external)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT118FFFH05
Near Austin, TX 78702
Luis
Job Details: 04/19/2021
"Arrived on site for no,cool in fresh food. Found evaporator incased in ice,removed cover,found neutral wire pin incorrect in harness,pin is not making contact with heater harness uploaded picture. Will need a new harness,found gap between freezer gasket to cabinet repaired gap. Ordering a new harness. ; ordrng 1 W11200746 (Harness)"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKB0
Near Leander, TX 78641
Justin
Job Details: 04/19/2021
Arrived on site to install previously diagnosed parts. I cycled the units power at the breaker. I then installed the new vent motor and then put the unit into diagnostics mode mode. I ran a test cycle and it ran through as designed. No leaks observed at the time of service. Call complete.
We serviced a
IKEA VENTHOOD
Model IHW8305VS0
Near Austin, TX 78759
David
Job Details: 04/19/2021
"Arrived on site to diagnose vent hood with no working fan or lights. Performed diagnostic and voltage tests. Found power good at control and fuse good. Customer said he had been having issues with the control panel for some time, having to press the fan control several times to get it to work.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Austin, TX 78744
Leonardo
Job Details: 04/19/2021
Arrived on site to replace tub. Replaced tub test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Austin, TX 78703
Matthew
Job Details: 04/19/2021
"Arrived onsite to install gas fitting. Installed fitting, tested for leaks with liquid leak detector. No leaks present at this time. Tested all top burners, bake and broil functions. All are functioning properly. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Bastrop, TX 78602
Andy
Job Details: 04/19/2021
"Arrived on site for range with multiple damaged parts, inspected unit and found damaged. Removed failed parts and replaced with new that was on hand. Ordering needed parts. Office to schedule return trip. No gas leaks present at time of service.; ordrng 4 WP59002061 (Screw)s and 4 W10856125 (Screw)s and 4 WP3400832 (Screw)s and 1 W10495568 (Handle) and 1 W10216478 (Insulation) and 1 Seenote (Office to schedule)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Cottonwood Shores, TX 78657
Cliff
Job Details: 04/19/2021
Arrived on site to replace previously ordered parts for refrigerator. Replaced valve and tube and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Austin, TX 78752
Matthew
Job Details: 04/19/2021
"Arrived onsite for washer not spinning clothes out. Tested unit and found error code for off balance load. Tested auto cycle and found unit making noise at spin cycle. Removed agitator and wash plate but still making noise. Checked cam and looked ok but replaced to narrow source. Did not correct issue. Removed inner tub and listened to gearcase, noise was coming from gearcase. Also isolated motor and motor seemed fine. Unit will need gearcase replacement. Bringing back prescreened parts, ordering gearcase, belt and motor as well. Office to reschedule.; ordrng 1 W10832724 (drive motor) and 1 W11239857 (belt) and 1 W11454372 (GEARCASE )"
We serviced a
KENMORE WASHER
Model 110.2070299
Near Marble Falls, TX 78654
Cliff
Job Details: 04/19/2021
Arrived on site to diagnose a washer that will not spin. Found failed drive coupling and replaced it. All is working properly at this time and no leaks were found at time of service.
We serviced a
ELECTROLUX WASHER
Model EFLS527UIW
Near Austin, TX 78731
Kevin
Job Details: 04/19/2021
"Arrived on site and set washer into a diagnostic cycle and ran test 4 valve turns on the water is spraying from the front left into the bleach cup not the front right into the softener cup. Spoke with SW, replaced water valve assembly and during test 4 water will now Fill the softener cup.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS0
Near Austin, TX 78705
Matthew
Job Details: 04/19/2021
Arrived onsite for dishwasher not heating. Upon inspection found loose connector from heater. Secured connector and tested. Unit is functioning properly. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFU0
Near Manor, TX 78653
Matthew
Job Details: 04/19/2021
Arrived onsite to replace previously diagnosed parts. Replaced inlet kit and bellow. Tested unit and unit is functioning properly. No leaks present at this time. Whirlpool sent customer affresh and customer will use as directed going forward. Job complete
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Austin, TX 78738
Brandon
Job Details: 04/19/2021
"Arrived on site for customer complaint of unit not producing ice, found failed water valve, I replaced valve, unit tested good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS0
Near Georgetown, TX 78633
Tommy
Job Details: 04/19/2021
"Arrived onsite for unit not filling with water. Upon arrival found unit receiving water, it diverter getting stuck and wash motor not activating, quoted customer 463.45 for unit sump and motor, upon replacing found technicians sump was defective, ordering new sump office to reschedule upon receiving.; ordrng 1 WPW10605057 (Sump)"
We serviced a
JENN-AIR ICE MACHINE
Model JIM159XYRS0
Near Cedar Park, TX 78613
David S
Job Details: 04/19/2021
"Arrived on site to install previous diagnose parts. We gained access to ice maker recirculating pump, and replaced it with new. We reassembled the unit and tested it. The reservoir is now filling completely like designed. Job complete. No water leaks detected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Round Rock, TX 78664
Jimmy J.
Job Details: 04/19/2021
"Arrived on site for refrig dripping, creating condensation. Found frost built up in freezer section on top food shelf rails. Frost was not bad but present. Customer also demonstrated how the water dispenser continues to pour water out after you release the dispenser pad. Customer showed me areas underneath the fridge doors where the expanding foam was protruding from the door. Called WP tech line and went over all complaints. Tech line advised the freezer door needed to be adjusted up on the mounts. Ordering a new Ice Door Separator to return and complete the repair and to further prevent air from coming in and creating frost and also allowing water to drip through the dispenser onto the small shelf. SR7730550900; ordrng 1 WPW10577864 (Separator Door Ice)"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Hutto, TX 78634
Jimmy J.
Job Details: 04/19/2021
Arrived on site for Range warming drawer not level. Removed warming drawer and found one of the glides missing and the other side chewed up and damaged. Removed damaged glide and located other missing glide in back portion of over near igniter. Installed two new glides and had customer confirm the warming drawer was sliding in and out as preferred. Customer confirmed drawer was working. Drawer opening and closing as designed. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Smithville, TX 78957
Andy
Job Details: 04/19/2021
Arrived on site for refrigerator FC light not working. Tested and inspected unit and found failed LED module. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV02
Near Bastrop, TX 78602
Andy
Job Details: 04/19/2021
Arrived on site for refrigerator door damaged. Inspected unit and found FC door damaged. Ordering needed part. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 W11104489 (FC door) and 1 Seenote (Office to schedule)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Austin, TX 78750
David
Job Details: 04/19/2021
"Arrived on site to diagnose dishwasher not cleaning well on upper rack. Ran diagnostic and found no error codes present. Ran unit through fill diagnostic cycle and found water is not being diverted to the top rack, and wash motor sounds slightly weak. Ordering new sump and control to resolve pumping and diverting issue. ordrng 1 W11025157 (Sump and Motor) and 1 W10906426 (Control)"
We serviced a
WHIRLPOOL COOKTOP
Model KCGC506JSS00
Near Leander, TX 78641
Justin
Job Details: 04/19/2021
"Arrived on site to install previously diagnosed parts. I installed new parts and then tested the unit. The unit was now igniting as designed and seems the regulator fixed that issue. Although the front left burner would still click after flame was lit. I am ordering another ignitor, spark module, orifice holder, and screws. Office to reschedule. ; ordrng 1 W11337062 (Front Left Orifice Holder) and 1 Sparkmodulescrew (Research) and 1 W11319687 (Spark Module) and 1 W11238758 (Ignitor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Cedar Park, TX 78613
Justin
Job Details: 04/19/2021
Arrived on site to install previously diagnosed parts. I unplugged the unit and I then installed the new sump and motor. I put the unit into diagnostics mode and ran a test cycle. It ran through as designed. No leaks observed at the time of service. Call complete.
We serviced a
KITCHENAID OVEN
Model KODE500ESS00
Near Bastrop, TX 78602
Andy
Job Details: 04/19/2021
Arrived on site for oven light issues. Tested and inspected unit and found failed UI. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEB02
Near Austin, TX 78746
Luis
Job Details: 04/19/2021
"Arrived on site for filter cover issues. Diagnosed a defective filter cover,replaced filter cover tested cover operation good.
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258FEZ05
Near Austin, TX 78749
Luis
Job Details: 04/19/2021
Arrived on site for bod odor and taste of ice. Tasted ice,bad odor and taste,removed water line source,ran water to cup no odd smell or taste from water source. Replaced water valve and fill tube,emptied ice bin i formed customer to discard 3 batches of ice. Sr#7730547040"
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Leander, TX 78641
David S
Job Details: 04/19/2021
Arrived on site to install previous diagnose parts. We gained access to the gearcase and replaced the gear case and slider with new. We reassembled the unit. We calibrated the control and put the unit through a diagnostics cycle and found the unit working as designed. Job complete. No water leaks detected.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Harker Heights, TX 76548
Wesley
Job Details: 04/19/2021
Arrived on site and found oil leak and gearcase noise during spin. Replaced gearcase. All checks good. Unit is now operating as designed. Advised customer on repair.
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW4
Near Killeen, TX 76549
Al
Job Details: 04/19/2021
Arrived on site and inspected tub ring issues.Ran diagnostics and found unit working properly.Removed and replaced the defective tub ring.Job complete
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Temple, TX 76502
Tyler
Job Details: 04/19/2021
Arrived on site for a lid cracked on the left side hinge. Upon arrival I called whirlpool techline to get issue documented at this time whirlpool stating that there is no recall on the parts and no signs of defective history that they are aware of at this point they recommend replacing the hinges on both left and right side as well as the lid office will need to reschedule once availability of parts is knownSr# 7730550853 Bruce; ordrng 1 W11117421 (Lid)
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIC15PLXS2
Near Austin, TX 78734
Brandon
Job Details: 04/19/2021
"Arrived on site for customer complaint of unit not producing ice, found broken grid cutter and condenser needed cleaning. I replaced grid cutter and cleaned condenser, unit tested good."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Granite Shoals, TX 78654
Cliff
Job Details: 04/19/2021
Arrived on site to replace previously ordered parts for washer.Office to set return appointment. ; ordrng 1 W11170317 (Control)
We serviced a
AMANA DRYER
Model NED5800HW1
Near Austin, TX 78748
Robert
Job Details: 04/19/2021
Arrived on job for complaints of error code f3e3. Confirmed code and removed front to gain access to inlet thermistor. Thermistor open will need replacement thermistor to complete repairs. ; ordrng 1 WP8577274 (thermistor)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 04/19/2021
Arrived on site to diagnose a dryer that is not heating. Found failed cutoff t-stat and replaced it. All is working properly at this time.
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Andice, TX 78628
Jonathan
Job Details: 04/19/2021
Arrived on site for cooktop having low flame to no flame. Inspected unit and work area. Tested operation and verified failure. Removed gas line to unit and tested pressure out of line. Found low gas pressure to unit. Called Whirlpool tech support and spoke with Chris. Recommend to replace regulator since gas line was removed. Found low gas pressure to unit. Since gas line removed was informed to replace regulator . Installed new regulator with same results. Sr#7730544052.
We serviced a
AMANA MICROWAVE
Model AMV2307PFS0
Near New Braunfels, TX 78130
Noah D
Job Details: 04/19/2021
"Arrived on site to inspect unit for a large dent, upon inspection found the microwave door bent by axle, replaced door and tested with no issues. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near New Braunfels, TX 78130
Andrew
Job Details: 04/19/2021
"Arrived on site to test unit for RC freezing everything. Found RC was 25 degrees upon arrival. RC thermistor was out of range reading 65-70 degrees at 4215 ohms. Verified damper operating correctly and FC thermistor was in range. Heater tested good. No blockage in drain tube from drip pan. Replaced thermistor, tested unit and waited till temp was at 45 degrees. Thermistor is now reading correctly at 6000ohms. Unit not hooked up to water. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Wimberley, TX 78676
Richard
Job Details: 04/19/2021
arrived onsite for the dishwasher not washing. Replaced the sump and pump motor and it tested good and no leaks detected complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ3
Near Fischer, TX 78623
Richard
Job Details: 04/19/2021
"Arrived onsite for the microwave not working. During testing could not find anything wrong with the microwave. Took down the microwave and took apart and tested cap, mag, thermistor, switches, all tested good. Put microwave back together and installed it and plug it in and it started to work. Its heating just fine. Complete.
We serviced a
JENN-AIR DISHWASHER
Model JDB1275AWY
Near Manchaca, TX 78652
Brandon
Job Details: 04/19/2021
"Arrived on site for customer complaint of unit not cleaning well, I found unit needed to be cleaned out, and use a dishwasher cleaner, found rinse aid needed to be used, I tested every function of the dishwasher, unit tested good. Instructed customer to clean, and use rinse aid."
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS01
Near Leander, TX 78641
Jonathan
Job Details: 04/19/2021
Arrived on site for oven losing sound for timer and preheat. Inspected unit and work area. Performed diagnostics mode and found error F6-E4 occurred. Tested sound output in normal settings and found on. Tested sound and found no working as designed. Found speaker is in the UI. Will need to replace UI. Found no eta available on part. Office to schedule appointment when ETA is available.; ordrng 1 W11297709 (UI)
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Austin, TX 78704
Jacob
Job Details: 04/19/2021
Arrived onsite to replace sump and motor. Replaced part. Tested unit. Unit tested good. No leaks at this time. Job complete. Collected remaining balance.
We serviced a
WHIRLPOOL DRYER
Model WED5000DW1
Near Georgetown, TX 78633
Tommy
Job Details: 04/19/2021
Arrived onsite for dryer not heating as well. Upon arrival found unit is operating as designed but unit rear was clogged and unit pipe maybe sealed at top.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Leander, TX 78641
Justin
Job Details: 04/19/2021
Arrived on site to install previously diagnosed parts. I installed the adjusters and tested the unit. The unit is now working as designed. Call complete.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Canyon Lake, TX 78133
Richard
Job Details: 04/19/2021
Arrived onsite for the washer not filling with water. During testing found that the extra power was on causing the issue. Advised customer on what the extra power feature does and how it works. Advised customer to turn it off when running a cycle. All functions tested good complete
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near New Braunfels, TX 78130
Noah D
Job Details: 04/19/2021
"Arrived on site to inspect range for not allowing oven heat or time selection, upon inspection found the control board shorted causing issue, replaced control board and all functions returned. Complete"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS0
Near Leander, TX 78641
Justin
Job Details: 04/19/2021
"Arrived on site to install previously diagnosed parts. I installed the new bottom cover, fitting, and burner. I then tested the unit and the broiler was now working as designed.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Hutto, TX 78634
Jimmy J.
Job Details: 04/19/2021
Arrived on site to install previously diagnosed parts. Removed spring loaded hinges from both doors and installed new spring loaded hinges in both doors. Doors open and no longer swing closed. Job completed.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Niederwald, TX 78640
Robert
Job Details: 04/19/2021
Arrived on job for complaints of noise. Found the washer off balance tub hitting side during spin cycle l adjusted level and ran calibration. No leaks detected at time of service.
We serviced a
JENN-AIR OVEN
Model JJW2830IL00
Near Liberty Hill, TX 78642
Jonathan
Job Details: 04/19/2021
Arrived on site to install previous diagnosed part. On return customer stated that lower oven was giving same error code. Called tech support and spoke with Andy. He stated due to top one be the main it will occur while using lower. Removed unit to gain access to cooling fan. Removed failed fan and installed new. Assembled not and tested operation. Installed unit and tested operation. All tested good. (SR# 7730491092). Delete it error code history.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Austin, TX 78728
David
Job Details: 04/19/2021
"Arrived on site to diagnose oven that was tripping breaker whenever plugged in. Plugged in and tested unit, and could not get it to turn on without immediate failure. Unplugged everything from board except relays and P8 connector. Found unit would trip every time P8 was connected, showing a failure in L1. Did not have control and harness at time of service. Returning with parts to resolve..; O-emld tckt"
We serviced a
GE WASHER
Model GFWN1100L0WW
Near Austin, TX 78702
Matthew
Job Details: 04/19/2021
Arrived onsite for washer taking a long time to wash a cycle and shutting off. Upon inspection found multiple stores codes 22/23 for long fill/ no fill. Customer stated does take a long time to fill. Unit will need valve replaced. Unit is stacked and in tight area. Requesting two man for job. Will need AUTHO. Office to reschedule ; ordrng 1 WH13X10029 (washing machine 2-in)
We serviced a
JENN-AIR RANGE
Model JDS9860AAP
Near Austin, TX 78759
Scott
Job Details: 04/19/2021
"Arrived on site for oven taking an hour to come up to temp. Found bake element burned out . Replaced bake element . Preheated normally. Job complete . No gas leaks detected at time of service."
We serviced a
KITCHENAID COOKTOP
Model KCES556HBL00
Near Georgetown, TX 78628
Tommy
Job Details: 04/19/2021
"Arrived onsite for previously diagnosed parts. Upon arrival found unit off at breaker, replaced unit thermostat and unit wiring, turned unit on at breaker upon turning on unit sparked at outlet red wire surged. Spoke with client about having electrician come check out outlet before putting more parts in unit
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20EVMS8
Near Austin, TX 78704
Robert
Job Details: 04/19/2021
Arrived on job to replace valve previously diagnosed. After replacement test operation cycle icemaker and it filled with water. No leaks detected at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near New Braunfels, TX 78132
Andrew
Job Details: 04/19/2021
Arrived on site to replace control and evap fan from previous diagnosis. Found unit was misdiagnosed. Found RC evap thermistor was not in proper location(took pic). Found thermistor reading correctly with 3550ohms at 67 degrees and 5200ohms at 50 degrees. Evap motor operating as designed. Door gaskets sealing properly. Secured thermistor to proper location(took pic). Also found RC drip pan was bowed. Leveled pan by installing shims. Tested unit. Unit works good. Drain tube not obstructed. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE104DSS0
Near San Marcos, TX 78666
Noah D
Job Details: 04/19/2021
"Arrived on site to inspect unit for not washing dishes correctly, upon inspection found the unit had not been pump water around, Replaced both board and pump with no issues, checked for leaks. Complete"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2655PF4
Near Austin, TX 78748
Luis
Job Details: 04/19/2021
"Arrived on site for ice container issues. Replaced ice container,tested cubed and crushed ice unit working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED25PWXAN01
Near Killeen, TX 76542
Wesley
Job Details: 04/19/2021
Arrived onsite and found original icemaker failed. Returning with icemaker and Ordering shut off arm to complete repair. ; ordrng 1 W11342242 (Shut off arm)
We serviced a
MAYTAG WASHER
Model MVWB955FC1
Near Dripping Springs, TX 78620
Richard
Job Details: 04/19/2021
"Arrived onsite for the washer with a rattling noise. Customer had a video recording of the noise. I heard pieces of glass from the lid being broken on last visit was rattling around. Ran diagnostics and ran the drain pump, spin cycle, agitating cycle. I did not hear the noise. The debris must have been sucked out by the drain pump. Could not duplicate the noise. Complete.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Round Rock, TX 78665
Scott
Job Details: 04/19/2021
"Arrived on site, replaced manifold W/ valves , orifice holder, burner head and cap. Unit is lighting correctly. No gas leaks detected at time of service. Job complete ."
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Bastrop, TX 78602
Andy
Job Details: 04/19/2021
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Austin, TX 78758
Scott
Job Details: 04/19/2021
"Arrived on site for no long dry times . Ran air flow and temp checks . Found restricted air flow . Took vent hose off and found water in tube . Reran air flow and found normal. Informed customer, they will need to have exterior vent cleaned out . Job complete."
We serviced a
AMANA RANGE
Model ACR4303MFW4
Near Austin, TX 78724
Matthew
Job Details: 04/19/2021
Arrived onsite for chipped paint and customer complaint of burners turning off. Corrected paint issue. Tested burners and found what the customer was experiencing was the newly installed temperature regulated burners. Called tech line for assistance. Tech line confirmed that this is normal operation. Once the burner reaches the high temp it will begin to cycle. Instructed customer on use. SR#7730547321. Job complete
We serviced a
AMANA DRYER
Model NED4655EW1
Near New Braunfels, TX 78130
Noah D
Job Details: 04/19/2021
"Arrived on site to inspect unit for not turning, upon inspection found the unit did turn when pushed indicating a bad motor, ordering motor and fan. Office to reschedule ; ordrng 1 279827 (MOTOR ) and 1 WP694089 (BLOWER )"
We serviced a
WHIRLPOOL DRYER
Model MED6230RHW0
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 04/19/2021
Arrived on site to replace console for dryer. Console didn't come with user interface. Reordering part and office to set return appointment; ordrng 1 W11413566 (Ui)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78756
Kevin
Job Details: 04/19/2021
"Arrived on site and inspected dishwasher and found door is making contact with the cabinet top left corner. Dishwasher is too far back into the cabinet, right hand side is lifted higher than left and it is all over unlevel. pulled dishwasher forward 6 inches and leveled it properly. When attempting to slide it back into installation area it touches the cabinet on the bottom left and the top right. Examined cabinet edge and found they are not straight/plum. Installation team forced dishwasher into location instead of modifying/ straightening cabinet."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Temple, TX 76502
Wesley
Job Details: 04/19/2021
Arrived onsite and replaced broken valve to repair unit. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Temple, TX 76502
Wesley
Job Details: 04/19/2021
Arrived onsite and found coins in drain motor grinding and rattling. Removed coins. Unit is now operating as designed quietly. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Temple, TX 76502
Wesley
Job Details: 04/19/2021
Arrived onsite and found pins backed out on motor harness. Corrected wiring issue. Unit now operating as designed.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Temple, TX 76502
Wesley
Job Details: 04/19/2021
Arrived onsite and found slow cold valve and broken latch causing issues. Replaced broken latch and valve unit is now operating as designed.
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Temple, TX 76502
Wesley
Job Details: 04/19/2021
Arrived onsite and found unit had power supply problem preventing heating as designed. Corrected supply wiring short at block to repair. No parts needed. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW1
Near Cedar Park, TX 78613
Scott
Job Details: 04/19/2021
"Arrived on site , replaced actuator and cam . Tested unit all checked normal. No water leaks detected at time of service."
We serviced a
MAYTAG WASHER
Model MHW6000XW2
Near Leander, TX 78641
Jonathan
Job Details: 04/19/2021
"Arrived on site for washer leaking water. Inspected unit and work area. Found door bellow drain holes clogged and hair between door and bellow. Performed diagnostics mode and checked fault codes. Found fault code F5-E2 door lock error. Ran automatic test cycle and observed for water leaks. Found no leaks, ran automatic test cycle several times. Ran unit on cleaning cycle and monitored. Found only signs of leak are from door and air vent. Spoke with customer findings. All tested good, no water leaks detected during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5FSAXVY00
Near Cedar Park, TX 78613
David S
Job Details: 04/19/2021
"Arrived on site for water dispenser making a grinding noise. We inspected the unit and work area. We tested the water dispenser and could hear the valve fluttering. We gained access to the water valve and retested the unit and found it coming from the valve. We gained access to the water valve at the wall. We shut the water off and retested the valve sounded normal. We turned the valve half way on and tested the unit again. We found the valve working as designed with no more noise it water pressure lose. I spoke to the customer about the water pressure, and turning the water pressure down for the fridge. Job complete. No water leaks detected."
We serviced a
MAYTAG WASHER
Model MTW5830TW0
Near San Marcos, TX 78666
Andrew
Job Details: 04/19/2021
"Arrived on site to replace skate plate retaining pins. Was not sent with parts. Installed 1 1/2x 1/4 retaining pins and cotter pins. Tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Austin, TX 78753
Scott
Job Details: 04/19/2021
"Arrived on site , replaced hoses . Unable to test , unit is in show room . Job complete"