We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPA00
Near Marble Falls, TX 78654
Lou
Job Details: 10/31/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to the transformer failure, I removed and replaced the transformer and tested. During testing, I found the new recirculating pump that had recently been replaced had failed. I removed and replaced the recirculating pump and retested and unit is operating as designed. Per customer approval, No water leaks observed during service, job completed."
We serviced a
GE DISHWASHER
Model GDT605PSM6SS
Near Leander, TX 78641
David Z
Job Details: 10/31/2022
Arrived on site to diagnose dishwasher with upper spray arm issues. On arrival found the upper spray arm and conduit had been knocked off / removed from unit. Found parts were still intact and could be reused. Reassembled upper rack and spray arm components. Call complete.
We serviced a
SAMSUNG DRYER
Model DVE45R6300W/A3
Near Briarcliff, TX 78669
Kevin
Job Details: 10/31/2022
"Arrived on site and inspected dryer and found steam nozzle has broken off of rear panel. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS04
Near Liberty Hill, TX 78642
David Z
Job Details: 10/31/2022
"Arrived on site to diagnose oven that had no power after a broil cycle. Examined unit and tested thermal fuse. Power was out to unit on arrival. Thermal fuse was open, causing the failure. Replaced thermal fuse and tested. Found oven working properly. Checked for errors and found none present. Ran blower and found good airflow. Fuse likely failed due to being hit with steam
We serviced a
GE DISHWASHER
Model ZDT800SSF5SS
Near Austin, TX 78746
David S
Job Details: 10/31/2022
Arrived on site to install a new float switch. I gained access to the float switch. I cleared the error codes. I fill the tube with water and let it run the heater for two minuets. The unit is now heating as designed.
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Austin, TX 78749
Kevin
Job Details: 10/31/2022
"Arrived on site and inspected dryer and found connection at terminal block from power cord is loose. Incorrect power cord was used and connector worked itself loose overtime. Replaced terminal block and recommended Tenant to recommend to homeowner that the correct type of power cord
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062DEM00
Near Austin, TX 78750
Vincent
Job Details: 10/31/2022
"Arrived on site for refrigerator, inspected unit and work area. Installed all parts ordered my previous tech. Recovered the refrigerant and unbraced all connections and removed the old evap and compressor. Installed athe new compressor and new evap and ohm the heater and was good. Braced the connections and new access valve and new dryer. Vacuumed the system for 15 min and then charged it with 5.00oz of R134. Inspected the frost pattern and was good. Reassembled unit and asked CX to allow 24hrs to cool. No leaks where observed during service job completed.
We serviced a
GE REFRIGERATOR
Model ZISB480DRJ
Near Dripping Springs, TX 78620
Luis
Job Details: 10/31/2022
Arrived on site. Replaced defective inverter powered unit on compressor powered on
We serviced a
WHIRLPOOL FREEZER
Model WRF535SWHZ00
Near Austin, TX 78759
Wesley
Job Details: 10/31/2022
Arrived onsite and found the freezer door had become out of alignment. Removed ice and realigned by timing the gears. Advised the customer on preventing timeline failure and correcting alignment before ice obstructs the Unit is now operating as designed. Serviced covered under the call back period for same issue.
We serviced a
WHIRLPOOL WASHER
Model WFC7500VW2
Near Austin, TX 78757
Wesley
Job Details: 10/31/2022
Arrived onsite for washer not spinning. Tested unit and was unable to enter diagnostics through repeated attempts. Unit drains and the door locks and did observe a quarter turn during sensing at the beginning of a cycle. After resetting was able to run a spin calibration and automatic diagnostics. No apparent failure beyond a logic glitch that required a reset to repair.
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWM2
Near Buda, TX 78610
Leonardo
Job Details: 10/31/2022
Arrived on site to replace console. Replaced console test unit and unit test good.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS
Near Cedar Creek, TX 78612
Joe Z
Job Details: 10/31/2022
"Arrived onsite for Surface Burner Flames Too High. Upon arrival,inspected unit and found that conversion from natural gas to propane needs to be done. Advised customer that a plumber needs to be called to install conversion kit to all 5 cooktop burners as well as oven and also regulator screw needs to be adjusted. No leaks present at this time. Job complete"
We serviced a
KITCHENAID ICE MACHINE
Model KUIO18NNZS2
Near Killeen, TX 76549
Tyler
Job Details: 10/31/2022
Arrived on site for ice machine needing previously diagnose compressor evaporator and other related sealed system parts. Upon arrival installed required parts. Pulled vacuum and Ensured there are no leaks in the system and then recharged unit with 5 1/2 ounces of refrigerant. Allowed units run one harvest cycle and found ice been created on evaporator plate. Inform customer to give you a 24 hours to fill been. Call complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near New Braunfels, TX 78130
Andrey
Job Details: 10/31/2022
"Arrived on site to replace previously diagnosed cabinet wrap and console, replaced parts, unit is now functioning as designed, job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Austin, TX 78746
David S
Job Details: 10/31/2022
"Arrived on site for whirlpool front load washing machine taking too long to fill. I inspected the unit and work area. I found fault code F8e1 long fil in diagnostics. I found the cold water valve not opening all the way. I checked the water pressure from the wall on both hot and cold, I found it good. I made sure the water lines internally were clear. I replaced the cold water valve and tested the unit it is now working as designed. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near San Marcos, TX 78666
Andrey
Job Details: 10/31/2022
"Arrived on site to test unit for no light and no heat in oven, tested unit found console flickering, light is not activating and igniters not sparking, customer stated that they had a lighting strike in back yard and after it did not work, replaced control igniters are now sparking and lights are working but console still flickering, replaced console, tested unit, u it now functioning as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Round Rock, TX 78681
David Z
Job Details: 10/31/2022
"Arrived on site to follow up on refrigerator that was not cooling. On arrival unit was off and unplugged. Ran unit and checked pressures. Unit felt a little low, only 50 psi high side. Compressor turned off 5 Seconds after coming on and wouldn't stay on. Ran compressor from diagnostic. Compressor does run, but seems low on charge. Checked for leaks with black light and didn't find any. Evacuated system and vacuumed out. Pressurized with nitrogen and found no leaks, and confirmed nitrogen was moving through system fully. Charged to mfr specs. Retested and found pressures up. Advised to follow up if cooling does not return to normal, or unit stays off abnormally long. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Round Rock, TX 78665
Vincent
Job Details: 10/31/2022
Arrived on site for LED modules. Replaced modules out and tested unit is now operating as designed. No leaks where observed during service. Job completed.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Georgetown, TX 78626
Maurice R
Job Details: 10/31/2022
"Arrived onsite for previously diagnosed parts. Installed the door, tested the door and working as designed. No gas leaks detected during service."
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS00
Near Salado, TX 76571
Gerry C
Job Details: 10/31/2022
"Arrived to inspect heating issue. I found the unit averaged 14 degrees above the set temperature in the upper chamber and induced a -15? offset and instructed the CX how to change it if needed. I also advised the CX how to utilize a baking sheet in the lower rack level, below other baking pans, to facilitate a more even temperature within the chassis. Operational test good. Warranty applied to this service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF550CDHZ04
Near Austin, TX 78751
Wesley
Job Details: 10/31/2022
Sr#7734940302 arrived onsite and confirmed complaint of frozen water line. Determined water line is not serviceable and is freezing in the conduit over the icebox indicating insufficient liner insulation. Documented with techline rep Andy. Designated for review as non repairable. Customer to follow up with whirlpool customer care on non repair solution.
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Bastrop, TX 78602
Joe Z
Job Details: 10/31/2022
Arrived onsite to install previously ordered parts. Replaced water fill valve W11210459. Test unit and unit now operates as designed. No leaks present at this time. Job complete
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Marble Falls, TX 78654
Lou
Job Details: 10/31/2022
"Arrived on site to inspect ice machine noises. Upon further inspection, I found the unit full of ice and the ice bin thermistor functioning properly. I placed the unit in diagnostics and tested and found the recirculating pump making the groaning noise. I removed and replaced the pump and retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Pflugerville, TX 78660
Cliff
Job Details: 10/31/2022
Arrived on site to diagnose a washer that is leaking. Found evidence of leaking from fabric softener dispenser and replaced dispenser. Tested unit and found all is functioning properly at this time and no leaks were found after service was performed.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Georgetown, TX 78626
Maurice R
Job Details: 10/31/2022
"Arrived onsite for previously diagnosed parts. Installed the control board and drain pump. Tested unit. In. Diagnostics mode, the unit operating as designed. No water leaks detected during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near New Braunfels, TX 78132
Andrey
Job Details: 10/31/2022
"Arrived on site to test unit for UI chiming and losing power for a few seconds, customer stated that it only happened once since the repair, attempted to mimic issue but no success, found no loose connections or any Corrosion on wires, unit is making ice and cooling properly, ice maker and FC fans are running properly, heater is heating, all functions of the unit are running properly, called tech line and presented all my test and diagnostics that was done, tech line cant recommend any repair at this time but wait and see if problem returns, advised customer site it only happened once, monitor the unit and if it happens again call us back, at this time unit is running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Leander, TX 78641
Kimo
Job Details: 10/31/2022
"Arrived on site for the washer with code stored, for water level, slow drain. Upon inspection I found that none of the Conditions that would suck to be his coat off Werepresent. I replaced the control and tested the unit and found unit operating as designed no leaks job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Blanco, TX 78606
Andrew
Job Details: 10/31/2022
"Arrived on site to test unit for loud noise when spinning/agitating. Found cam retention nut was loose causing belt to rub against cover. Also found run capacitor was leaking. Replaced cam assembly, belt and run capacitor. Unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Bastrop, TX 78602
Joe Z
Job Details: 10/31/2022
Arrived onsite for WATER NOT DISPENSING AND ALL LIGHTS TURN OFF INTERMITTENTLY- NOW THERES NO POWER OR LIGHTS. Upon arrival inspected and test unit. Found that main control and UI are intermittently not responding to each other. Need to replace control and UI. Contacted claims for AUTHO. AUTHO was made. Replaced control and UI. Test unit and unit now is operating as designed. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Kyle, TX 78640
Leonardo
Job Details: 10/31/2022
Arrived on site to replace sump and motor. Replaced sumpAnd motor test unit and unit test good job complete unit washing and draining correctly.
We serviced a
MAYTAG WASHER
Model MHW6630HC2
Near Austin, TX 78736
Kevin
Job Details: 10/31/2022
"Arrived on site and inspected washer and found F9 E1 error code showing, inspected drain pump and found catch is clogged with pocket debris. After clearing drain catch washer is draining properly and will complete a diagnostic cycle, job complete"
We serviced a
WHIRLPOOL DRYER
Model WGD6620HC0
Near Austin, TX 78745
Scott
Job Details: 10/31/2022
"Arrived on site , replaced acu control. Ran diagnostics and all checked normal. No lint build up . Job complete"
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2459VF1A
Near Austin, TX 78738
Leonardo
Job Details: 10/31/2022
Arrived on site to test unit for unit making noise. Test unit and found drain motor making noise. Removed drain motor nothing stuck in there. Test unit and unit test good after just removing drain pump.
We serviced a
WHIRLPOOL RANGE
Model KFDC558JSS01
Near Horseshoe Bay, TX 78657
Lou
Job Details: 10/31/2022
"Arrived on site to inspect range cooktop burners not igniting. Upon further inspection, I tested the cooktop burners and found the front right burner doesnt ignite properly. I removed and replaced the front right burner (W11344539) and retested and it is igniting properly. I adjusted the flames on all burners and retested. Unit is operating as designed. No gas leaks detected during service, job completed."
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near Leander, TX 78641
Kimo
Job Details: 10/31/2022
"Arrived onsite for a dryer that is not drying cloths properly needs to run a few cycle to get cloths completely dry. Upon arrival I performed an airflow tested and the unit pasted, the unit is also heat as normal. I contacted techline and spoke with cliff and advised of my findings and it was suggested the the unit may be overloaded causing the unit to turn off prematurely because the wet cloths at the back of the dorm are not getting a chance to tumble to the front and touch the moisture sensor. And that the cx should try running smaller loads or time dry. Sr#7734938987. Job complete."
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX335HPS00
Near Horseshoe Bay, TX 78657
Lou
Job Details: 10/31/2022
"Arrived on site to inspect ice machine noises. Upon further inspection, I placed the unit in diagnostics and tested. I found when the water dispenses, there is a loud whining noise. I removed and replaced the water inlet valve and retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Wimberley, TX 78676
Matthew
Job Details: 10/31/2022
Arrived onsite for dishwasher rack fallen down. Upon arrival inspected unit. Found upper rack hanging down from rails. Found adjuster needed replacement. Also found failed right stop. Replaced adjuster with kit and right stop (1). Tested unit and unit is functioning properly. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN502EPA02
Near Johnson City, TX 78636
Andrew
Job Details: 10/31/2022
Arrived on site to test unit for over temp prompting. Found UI not responsive on arrival. Verified proper voltage and o UI. Replaced UI and unit started to instantly cool. Advised customer to monitor and allow unit to cool down properly as door was open for above average time so it may chime over temp again till temp satisfied. No leaks detected. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Manor, TX 78653
Joe Z
Job Details: 10/31/2022
Arrived onsite to install previously ordered parts. Replaced cord W10831279 and harness W10832781. Test unit and unit operates as designed. No leaks present at this time. Job complete
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Del Valle, TX 78617
Joe Z
Job Details: 10/31/2022
"Arrived onsite for Squealing or Hooting Noise. Upon arrival,ran diagnostics and got no stored error codes. Ran automatic test cycle and unit is operating correctly. After series of questions with customer. She stated that unit would make squeaking sound while draining with any size load. Customer states that unit will make squeaky sound every single time. Ran another cycle with clothes. During spin found that the lid makes a clicking and squeaking sound. Noise stops when touching the lid. Removed lid and reattached being sure it is securely mounted. Test unit and no longer hearing squeak. No leaks present at this time. Job complete"
We serviced a
KITCHENAID ICE MACHINE
Model KUID308ESS2
Near Austin, TX 78730
Wesley
Job Details: 10/31/2022
Arrived onsite and found weak ice production due to failing inlet valve W10897719. Repaired unit by replacing inlet valve. All checks good. Unit is now operating as designed.
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Lakeway, TX 78734
Luis
Job Details: 10/31/2022
"Arrived on site for no lights. Diagnosed a defective led module,per service pointer removed all leds,installed updated led modules all leds working as designed. Repair covered under autho S84638"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508ESS2
Near Horseshoe Bay, TX 78657
Lou
Job Details: 10/31/2022
"Arrived on site to install previously diagnosed and ordered part. Due to the bin thermistor being bad, I removed and replaced the bin thermistor and tested. Unit is full of ice (photo). Bin thermistor is reading within range. No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC400ESS00
Near Austin, TX 78749
Luis
Job Details: 10/31/2022
1945Arrived on site. Diagnosed a defective icemaker replaced icemaker ran harvest test passed icemaker filled with water
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPA01
Near Austin, TX 78703
Wesley
Job Details: 10/31/2022
Arrived onsite and replaced the external drain pump W11539855. Unit is now operating as designed. Advised customer on repair. All checks good. Unit is now operating as designed.
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXLE01
Near Austin, TX 78734
Luis
Job Details: 10/31/2022
"Arrived on site for no lights. Diagnosed a defective led module,per service pointer removed all leds,installed updated led modules all leds working as designed. Repair covered under autho S84638"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Harker Heights, TX 76548
Tyler
Job Details: 10/31/2022
Arrived on site for washer not allowing lead to lock or advanced through cycles. Upon arrival confirmed issue and found F52 in diagnostics. Upon further testing found that lid lock had failed and after installing new lid lock I reassembled and tested washer and found it fully functioning as designed with no failures. Call complete
We serviced a
WHIRLPOOL OVEN
Model JGRP536HL01
Near Austin, TX 78731
Wesley
Job Details: 10/31/2022
Arrived onsite for unit not sealing on the left side. Documented findings with Andrew at techline. Unit designated non repairable for evident damaged to the frame on the left side. Sr#7734935223
We serviced a
JENN-AIR MICROWAVE
Model JMW2430IL03
Near Austin, TX 78734
Leonardo
Job Details: 10/31/2022
Arrived on site to replace switch harness and rack and screw covers and spring. Replaced all parts test unit and unit test good job complete.
We serviced a
WHIRLPOOL DRYER
Model WED8127LW1
Near Wimberley, TX 78676
Matthew
Job Details: 10/31/2022
"Arrived onsite for dryer not turning on. Upon arrival inspected unit. Found unit non responsive. Would not power on or go into diagnostics. Checked supply voltage at block and found unit lost L2, only receiving 125 vac from L1. Will need an electrician to correct the issue. Notified customer. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Austin, TX 78745
Scott
Job Details: 10/31/2022
"Arrived on site for washer not finishing cycle . Ran diagnostics and got 7-3,7-5,7-6,7-7 codes . Ran test wash all checked normal. Ran tach test and unit didnt detect tub spin. Replaced actuator . Unit checked normal. On tach test . Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WET4024HW0
Near Round Rock, TX 78681
Paul
Job Details: 10/31/2022
Arrived onsite for a laundry center with the dryer not drying clothes. I found the heater open causing the issue. I replaced the heater and tested the unit. All is working as designed. There were no water leaks present at the time of service. Call complete.
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Round Mountain, TX 78663
Andrew
Job Details: 10/31/2022
Arrived on site to test unit for dryer not drying properly. No stored error codes and completed diagnostic cycle with no issues. Ran vent test and unit failed while connected to vent hose and passed when disconnected. Upon further inspection found vent hose was kinked restricting air flow. Advised customer to have venting corrected to prevent further issues. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Lakeway, TX 78734
Leonardo
Job Details: 10/31/2022
Arrived on site to test unit for no power. Test unit and found bad console. Replaced console test unit and unit test good job complete.
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near New Braunfels, TX 78132
Andrey
Job Details: 10/31/2022
"Arrived on site to test unit for not draining water, customer stated that clothes is wet at the end of cycle, tested unit found old style shift actuator has slipped out, causing unit not to function properly, replaced shift actuator, ran full diagnostics cycle, all components are running as designed, no leaks detected job complete"
We serviced a
GE WASHER
Model GFWR2705H1MC
Near Buda, TX 78610
Kevin
Job Details: 10/31/2022
"Arrived on site and inspected washer and found as soon as cold water starts in diagnostic cycle it leaks out the bottom of the washer. There is also several loose ball bearings on the floor of the washer. Broke with SW washer tub would need a complete rebuild and replacement. Repair is not cost-effective And should not be attempted.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Round Rock, TX 78681
David Z
Job Details: 10/31/2022
Arrived on site to follow up on dishwasher that customer could not adjust the racks on. Repaired damaged adjuztor boxes and retested. Verified proper operation. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Austin, TX 78745
Scott
Job Details: 10/31/2022
Arrived on site for washer not draining . Found wires cut off at pump motor . Replaced terminal spades . Ran diagnostics all checked normal . Unit drained . No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Leander, TX 78641
Kimo
Job Details: 10/28/2022
Arrived onsite to install previously diagnosed parts upon arrival I installed the freezer and found no frost buildup I inspected the door gasket and found no damage or malformations I Performed the light beam test and found No light was escaping from freezer section 7 meaning door is sealing up properly. I advised customerTo always open and close the freezer door from the middle after inspecting the rails to make sure that they were not damaged or sagging. Unit is operating as designed job complete.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS03
Near Buda, TX 78610
Scott
Job Details: 10/28/2022
Arrived on site for dead oven . Checked breakers . Found thermal fuse had popped . Replaced fuse . Ran preheat . All checked normal. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Hewitt, TX 76643
Jonathan M
Job Details: 10/28/2022
Arrived on site for a dishwasher that has a special project to replace the heater. Inspected unit and work area. Did confirm the customers model and serial numbers were within the range of the service pointer. Replaced the heater and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Hewitt, TX 76643
Jonathan M
Job Details: 10/28/2022
"Arrived on site for a washing machine that is making sounds during the spin cycle. Inspected unit and work area. The customer advised that when the unit goes into a spin, it does not sound right. Ran into a spin and heard the cam stripping. Looked underneath the unit and found the shifter had broken and was able to move the arm from side to side. Replace the actuator and cam and tested the unit. The unit began to work and operate as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Waco, TX 76712
Jonathan M
Job Details: 10/28/2022
Arrived on site for a refrigerator that is making a buzzing sound. Inspected unit and work area. The customer advised the unit makes the sound when the unit is filling. Tested the unit and jumped the icemaker. Found the unit working and operating as designed and the buzzing sound being the valve when it opened. I did advise the customer that this is normal operation. The unit is working as designed. Call complete.
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Woodway, TX 76712
Jonathan M
Job Details: 10/28/2022
Arrived on site for a washing machine that will not start cycles. Inspected unit and work area. The customer advised that the unit will do the sensing portion of the cycle and then will quit within a minute. Tested the unit and confirmed the customers complaint. Checked Internet the unit and found the slider was broken. Replaced the slider and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Waco, TX 76710
Jonathan M
Job Details: 10/28/2022
Arrived on site for a washing machine that is going off balance. Inspected unit and work area. The customer advised that it seems to be making a screeching sound when this happens. Checked underneath the unit and found the cam bolt missing and the cam partially stripped. Went ahead and replaced the cam/splutch assembly and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED6620HC2
Near Waco, TX 76710
Jonathan M
Job Details: 10/28/2022
Arrived on site for a dryer that is not starting. Inspected unit and work area. The customer advised that they were noticing water getting inside of their user interface and that recently it has stopped illuminating. They advised that they can still turn the dryer on but it just does not show them time or the cycle selections they are choosing. Did confirm the customers complaint and explain to the customer that this is caused by air flow restriction. I asked the customer if they are noticing it taking a long time to dry clothes and they advised they are. Ran a vet test kit on the unit and found the unit showing for airflow for all dryers. Advise the customer that they will need to have event company come out to clean out their ducts. I went ahead and replace the user interface due to the non-display. Tested the unit and the unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Hutto, TX 78634
Cliff
Job Details: 10/28/2022
Arrived on site to diagnose a washer that is not responding to user input. Found no failures to unit in diagnostics and reset controls as well as calibrating unit. All is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Hutto, TX 78634
Cliff
Job Details: 10/28/2022
Arrived on site to diagnose a refrigerator that is not cooling. Found refrigerant leak at compressor and repaired leaking fitting. Vaccumed and charged unit according to r600 procedures. Tested unit and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78744
Scott
Job Details: 10/28/2022
"Arrived on site ,replaced control and harness. Ran diagnostics all checked normal. No error codes . Also ran normal wash . No issues . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS
Near Austin, TX 78744
Scott
Job Details: 10/28/2022
Arrived on site for left burner taking a lot of time to ignite . Replaced burner head and all checked normal. No gas leaks detected at time of service. Job complete.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near New Braunfels, TX 78130
Kevin
Job Details: 10/28/2022
"Arrived on site and set washer into a manual spin cycle and found it is operating normally and does not have any excessive noise. Customer says It has more wobble when it is spinning than before gearcase was replaced. Attempted to remove wash plate To inspect hub and bolt would not loosen. Inspected gear case and did not see any issues. Sent videos to KB/service management, job complete"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near New Braunfels, TX 78132
Kevin
Job Details: 10/28/2022
"Arrived on site disassembled oven and replaced TOD diagnosed by previous technician. After replacement confirmed both ovens are working properly by starting bake cycles, job complete"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ2
Near Canyon Lake, TX 78130
Kevin
Job Details: 10/28/2022
"Arrived on site for oven gets too hot, home is new and there is no one living here yet. Replaced temperature sensor and insured make cycle is working properly after replacement, job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near New Braunfels, TX 78130
Kevin
Job Details: 10/28/2022
"Arrived on site and replaced control/timer diagnosed by previous technician, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Morgan's Point Resort, TX 76513
David Z
Job Details: 10/28/2022
Arrived on site to diagnose dishwasher that is not washing dishes. Ran unit and found wash motor is just barely humming and not moving any water. Replaced sump and motor and retested. Verified unit working as designed with no water leaks. Call complete.
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Lampasas, TX 76550
Tyler
Job Details: 10/28/2022
Arrived on site for washer running normal Eco operation cycle without coin activation. Upon arrival confirm complaint and found that unit would only turn on and put on the normal cycle but would not run unless coins are inserted on any other cycle. Also found that unit could not go to diagnostics after seven failed attempts back to back. Then replace main control after finding no further wiring issues and verifying polarity and power from outlet. After installing new control was able to confirm that unit is now fully functioning as designed and only operates when coins are inserted on all cycles. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Lampasas, TX 76550
Tyler
Job Details: 10/28/2022
Arrived on site for refrigerator not making ice. Upon arrival confirmed issue and customer stated that unit had Mitos perfectly for about one to two days after previous repair before failure. Upon further inspection I found that closet failure was due to inlet valve not letting in enough water leading to icemaker getting jammed up with small pieces of ice around the rotating harvest teeth. Replaced icemaker and involved and reassembled and tested unit and found no signs of leaking and icemaker fully functioning as designed. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Kyle, TX 78640
Kevin
Job Details: 10/28/2022
"Arrived on site and replaced rail diagnosed by previous technician, job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS
Near Dripping Springs, TX 78620
Leonardo
Job Details: 10/28/2022
Arrived on site to resolve console. Replaced console test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JS0
Near Niederwald, TX 78640
Kevin
Job Details: 10/28/2022
"Arrived on site and inspected range and did not find any issues, no wires are loose or burnt or damaged. Customer is a Spanish speaker but used Google translate to say they saw sparking from the right hand infinite switch. Replaced all infinite switches and reported customers experience to safety team, job complete7734904728"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS1
Near Kyle, TX 78640
Kevin
Job Details: 10/28/2022
"Arrived on site and inspected range and did not find any issues, range is heating properly on bake cycle and Broil. All elements are working properly, sent a short video of bake cycle to KB/service management, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Kyle, TX 78640
Kevin
Job Details: 10/28/2022
"Arrived on site and found customer hears squealing intermittently. Several loads of laundry were done yesterday without any excess noise. Inspected gearcase assembly and didnt find any issues, took pictures. Ran all functions in diagnostic cycle and didnt find any excessive noise. Discussed correct loading and detergent usage, job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Driftwood, TX 78619
Leonardo
Job Details: 10/28/2022
Arrived on site to test unit for door falling. Test unit and found brown pads. Replaced pads and bushings test unit and unit test good job complete
We serviced a
WHIRLPOOL DRYER
Model WED6620HW2
Near Lakeway, TX 78734
Vincent
Job Details: 10/28/2022
Arrived on site to install new console per techline. Inspected unit and work area. Gained access to console and replaced. Unit is now operating as designed. Job completed.
We serviced a
WHIRLPOOL DRYER
Model GEW9250PL0
Near Austin, TX 78732
Vincent
Job Details: 10/28/2022
"Arrived on site to install the board rebuild. After install unit was still not operating, tested the winding in the motor and they showed good. Found that the belt switch wire was not connected on the correct spot on the motor. Connected the motor correctly and tested. Unit is now operating as designed. Job completed."
We serviced a
JENN-AIR OVEN
Model JJW2830IL01
Near Georgetown, TX 78633
Lou
Job Details: 10/28/2022
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the UI control panel and programmed the unit. Tested the components in diagnostics and unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM0
Near Del Valle, TX 78617
Joe Z
Job Details: 10/28/2022
"Arrived onsite to install previously ordered parts. Replaced adjusters W10712395, 1 stopper WPW10508950, arm WPW10327455, and retainer WP3400918. Unit now operates as designed. No leaks present at this time. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Del Valle, TX 78617
Joe Z
Job Details: 10/28/2022
"Arrived onsite to install previously ordered parts. Replaced drip pan W11457241, evaporator fan W11087438, and used shims. Test unit and unit is operating as designed..Job complete"
We serviced a
WHIRLPOOL DRYER
Model MED6200KW0
Near Georgetown, TX 78633
Lou
Job Details: 10/28/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to the power cord harness and unit harness shorting out at the terminal block, I removed and replaced the terminal block (WP3397659 ) re-wired the L1 and neutral (terminal kit-279318) and installed the power cord provided by the customer. Re-checked the wiring/harness and tested. Unit is operating as designed. No lint observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Cedar Park, TX 78613
Kimo
Job Details: 10/28/2022
Arrived on site for refrigerator that is not producing ice. Upon arrival I ran diagnostics mode and tested the icemaker harvest found that it was harvesting I also ran the icemaker water filter just found that it was filling with water and then ran the ice tray thermistor and found that it passed. I checked the freezer door gasket and found that it was sealing up properly then contacted tech line and told them of my findings I also mentioned to techline that the freezer was packed with food and was advised that if the food was packed in such a way to disrupt airflow in the freezer that could cause slow or no ice production. I relayed this information to the customer. Job complete Drew sr#7734418245.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Cedar Park, TX 78613
Kimo
Job Details: 10/28/2022
Arrived onsite to install previously diagnosed part. Upon arrival I installed new drain pump and tested unit and found unit operating as designed no leaks. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Austin, TX 78717
Kimo
Job Details: 10/28/2022
Arrived onsite for dishwasher that is filling with water when not in use. Upon arrival cx informed me that she hadnt used the DW in about a month but noticed that the unit had standing water in the tub. I check the drain hose and found no issues there and the height loop was good. I then ran an diagnostics cycle and found that the unit operated as designed no leaks no drain back when the unit drained. I replaced the water inlet valves due to suspicions that it may be weeping. I tested unit again and found unit operating as designed no leaks. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED6620HC
Near Lampasas, TX 76550
Tyler
Job Details: 10/28/2022
Arrived on site prior make me a screeching noise. Upon arrival confirmed issue and found no errors in diagnostics. Found cause of noise was roller supports and idler bearing. Made repair with(4392067). Sound gone and unit functioning as designed. Call complete
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Copperas Cove, TX 76522
Tyler
Job Details: 10/28/2022
Arrived on site for refrigerator not cooling or making ice. Upon arrival confirm complaint and found cause of failure was a defrost issue. After further testing I found that the FC thermostat had fallen out of place not allowing for proper reading temps. I replaced FC thermistor and informed customer to allow unit 24 hours to stabilize temps and an additional 24 hours to fill the bucket back up with ice. Call complete
We serviced a
WHIRLPOOL OVEN
Model KOSE500ESS20
Near Austin, TX 78746
Wesley
Job Details: 10/28/2022
Arrived onsite and tested oven for preheat not matching set temp. Tested with k type thermometer and found excellent tolerance of 1 degree difference at the beep. Advised customer on findings and some solutions for better even heating for baking. Unit is operating as designed.
We serviced a
WHIRLPOOL DRYER
Model WGD6620HC3
Near Austin, TX 78746
Wesley
Job Details: 10/28/2022
"Arrived onsite for dryer which is not drying efficiently. Found unit inlet and outlet thermistors ohming correctly from the control, verifying harness and sensor function. Replaced the control. Tested unit and found short heat cycling of a 20 seconds or less per ignition but hi drum temps and sustained drum temps even during the cool down indicating airflow concern. Found and photographed interior duct with 3 90 degree and one 180 degree turn before entering an inside wall. estimated minimum of 30 foot length not including visible duct. Documented findings with Techline. Spoke with Steve. Page 13 installation venting requirements. Use a heavy metal vent. Do not use a slinky vent. With current number of elbows installed manufacturing specification would allow less than 20 feet of length in total venting for safety and efficiency. Venting will need to be design compatible and clear of obstruction to correct the drying issue. sr#7734928137"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Waco, TX 76705
Jonathan M
Job Details: 10/28/2022
Arrived on site for a dishwasher that is leaking from the right front corner. Inspected unit and work area. The customer advised that they are getting white residue on their floor where it is leaking. Ran into diagnostics and did not find any stored error codes. Ran the unit through an auto test and could not get the unit to leak but did notice excessive sudsing inside of the dishwasher. I asked the customer if theyre on a water softener and they advise that they are. I also asked the customer if they pre-wash the dishes and they had advised that they do clean off their dishes prior to loading them. I explain to the customer that Pre-washing the dishes and the soft water is probably causing there over setting issue. Advise the customer not to use pods and to use liquid soap up to the line that tells them for soft water as a max fill. Found no other leaks present during operation. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Killeen, TX 76543
Tyler
Job Details: 10/28/2022
Arrived on site for microwave intermittently not showing display. Upon arrival confirmed issue. Found cause of failure both in ui touch pa el and ACU. Replaced both parts then reass and tested unit. Found microwave functionality fully restored call complete
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Temple, TX 76501
David Z
Job Details: 10/28/2022
"Arrived on site to diagnose dryer not heating clothes. Tested unit and found no heat being generated from dryer. Examined safety devices and found good, but did found heating element coil broken and open. Replaced element and tested unit. Verified heat working as designed. Call complete."
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Temple, TX 76501
David Z
Job Details: 10/28/2022
"Arrived on site to diagnose refrigerator that was not cooling in either compartment. Checked Temps and found FC at 20, RC at 52. Examined evaporator and found it was a solid sheet of ice. Melted down enough ice to get to harness and found the brown pin was removed from its connector on the defrost heater. Replaced harness and thermistor and reassembled. Unit now showing a proper defrost track. Call complete."