Whirlpool Dishwasher Warranty Repair
Chris - Austin, TX
James was Great!
Marianne - Georgetown, TX
We were very pleased with James and his professionalism and knowledge!
Competent and Courteous
Frances - Bee Cave, TX
Brandon came slightly prior to time scheduled, fixed the dishwasher in an efficient and timely manner, and was professional and courteous.
Fast and timely
Charles - Austin, TX
Luis came on time, fixed me up quickly, and nuff said!
Ralph - New Braunfels, TX
Thank you for taking care of our appliance. You are so professional and timely.
Alakh - Austin, TX
He didn't bore me as he made some jokes.
Helped us out just in time for Christmas!
Alicia - Austin, TX
When it seemed unlikely that anyone would be able to help us fix our oven before Christmas, Appliance Express swooped in to help save us at the last minute. They called to set up our appointment, remind us of when it would be, and let us know when to expect our service repairman, Leo. He arrived exactly during the window promised and called prior to his arrival to let us know he was on the way, then he helped answer our questions and walk us through the process of repairing our oven to prevent future problems (or in our case, clearing the error codes). We really appreciate the excellent service!
Matthew - Round Rock, TX
Technician was extremely helpful and even though the problem was the power to my home and not the dryer he offered some advice as to how to best utilize the new equipment
Mauricio - Wimberley, TX
Great Service and Friendly Tech!
Meetesh - Austin, TX
Bob - Austin, TX
I was getting very worried. It was Christmas Eve, My fridge and freezer had been out for three days, everything was melting, your office was closed. I had a Christmas dinner scheduled and I was sure my food was going to spoil. Kevin arrived and saved the day.
Great Work Staff, Awesome Service
Cressandra - Austin, TX
Very awesome service technician.
Britt - Burnet, TX
Knowledgeable, friendly and professional. Problem corrected first time.
Ronald - San Marcos, TX
Baird - Temple, TX
We were extremely pleased with the service we received.
Roland - Austin, TX
The service we received was excellent from start to finish. Courteous and professional. We will definitely call again and refer others.
Keitha - Georgetown, TX
Michele - Kingsland, TX
Service representative was on time, friendly. He found and took care of the problem in short time. I have a warranty so unable to judge the cost of service.
Joseph was great
Ben - Del Valle, TX
Very knowledgeable service man
Better than expected
Elaine - San Marcos, TX
Technician Kevin was professional in appearance and demeanor. He was on time, polite, knowledgeable and efficient. He answered my questions and he fixed my refrigerator in record time. I was very pleased.
Jo - Georgetown, TX
The issue was quickly resolved with my washer. I couldn’t have been more pleased.
Al was super friendly, helpful, and kind.
Alisha - Woodway, TX
Frances - New Braunfels, TX
We really appreciate your service, after having to pay so much at the laundromat to wash & dry our clothes. It is nice not to have to go out to get our clothes done. Thank you.
Came prepared with right part. Great guy
Mark - Canyon Lake, TX
Alberto - Leander, TX
Great service, wealth of information and advice!
Cass - Austin, TX
Paul Ready was capable and fast. He identified and adjusted issues I didn’t know existed, while repairing the primary problem. He also educated me on features and best use of ALL my kitchen appliances. I get better service from all of them, and look forward to longer from them as well, thanks to Paul.
Juliana - Leander, TX
Paul - Georgetown, TX
Before the tech came out they felt like a part had to be ordered. The problem was with the power and not the microwave. I understand the need to be able to fix a problem on the first call, but this solution would have been better handle if the tech came out first.
ice maker died
James - Georgetown, TX
Phillip - Canyon Lake, TX
Service call was scheduled expediently and service provider arrived on time. Repair was conducted professionally (allowing me time to clean under the appliance in the process!)
Great service. Very nice gentlemen. Thank you.
Deborah - Georgetown, TX
Great Service, Lots of Advice and Help
Michael - Austin, TX
Joseph was very helpful. Not only did he repair our microwave, but Joseph also gave us a lot of tips and best practices for ensuring that all of our appliances last a long time. Thank you, Joseph!
Good and fast repair
Bridget - Leander, TX
Daniel - Austin, TX
Don - The Hills, TX
On time,clean, knowledgeable team service technicians
Debbie - New Braunfels, TX
Kevin was able to quickly diagnose and then take care of the problem.
Dean - Nolanville, TX
Excellent service, very pleasant and quick to fix our dryer. Thank you
Excellent Friendly sevice
Mary - Kyle, TX
We recently needed some work done on our new refrigerator. Mr. Jared came to our house on the appointed date and time. He was very professional and friendly. He completed our repairs to our complete satisfaction. If we need any further repairs done I would be pleased to have Mr. Jared's assistance again.
Matthew - Liberty Hill, TX
I have used Appliance Express, twice in the first year of home ownership here in Texas. Both times I have been more than pleased by the expertise and work performed by the Appliance Express techs.
A Truly Nice Guy
Jerry - Georgetown, TX
Really Great Service! Knew exactly what the problem was and fixed it fast. The price was good too!
Amanda - Buda, TX
Great service, fixed the problem.
Darlene - Austin, TX
Mr. Joseph was a very nice man he made sure he found out what the problem was and came back out immediately to put the part on my dishwasher thanks a lot better Joseph you did an awesome job and you is a very good person
Lynne - Salado, TX
Great Service, Awesome!
Frances - New Braunfels, TX
Appreciate caring service.
Alana - Wimberley, TX
Kevin did a great job. He was pleasant and professional, explained the problem and the solution. We were more than pleased.
Joseph was great and fast to repair my washer
David - Del Valle, TX
Victor - Hutto, TX
CHris - Austin, TX
Our fridge went out on us right before Christmas. Appliance Express was able to have someone at our house 4 hours after calling. He was professional and quickly diagnosed the problem. While we opted to just replace the fridge given its age, the service and communication was top notch. Will certainly call again if we have anything that needs repair.
Great service and very professional!
Rahul - Austin, TX
Clay - Austin, TX
Louise - Jarrell, TX
Gerry was on-time, professional, knowledgeable and friendly/pleasant! He took the pain out of appliance repair -- appreciate him very much!
David - Pflugerville, TX
everything went well but my ice maker still wont make ice
They show up
Becky - Austin, TX
Our issue was with repairing a Whirlpool refrigerator for the umpteenth time, though still under warranty. Service person came to house on time and immediately diagnosed parts to order. On the return trip the same tech replaced the door, control panel, and ice maker. Unfortunately, the control panel (we still have an issue with Whirlpool about that pos) did not start the cooling process and the tech did not notice that refrigeration was not working. After awhile the food was defrosting so we checked the temperature. I did a power cycle reset and the refrigerator finally started. At a party a few days later one of our guests noted that the door was not properly aligned. So, I have more work to do. They get 2 stars because the reasonable response time and problem diagnosis was not backed up by their actually finishing the repair.
Great Care and Concern
Brady - Bastrop, TX
Wes has a very caring demeanor and spent an appropriate amount of time on the diagnostic portion of the appointment. He took the time to show me what he was doing and why and reassured me. I was very pleased with Wes.
Tom - Belton, TX
Madeline - Austin, TX
Efficient and timely!
Joann - Austin, TX
Took four times to get it right!
Jeff - Georgetown, TX
Needed a new fuse for my vent-a-hood and it took FOUR tech visits plus a collection call to get it right when it should only have taken two. The second tech Lou blew the new fuse because the first tech crossed the wiring bur he didn't know it at the time. After rescheduling for a third time that visit had to be rescheduled for a fourth time due to Appliance Express receiving a damaged fuse. Lou was a very nice guy and on the fourth trip discovered the crossed wire but this shouldn't have taken so long. Then I get a call two weeks later asking for the final payment because it wasn't collected on the last trip by the tech. Also cost over $235 for a fuse which is ridiculous. I gave two stars since it was finally fixed but I can't recommend them due to the overall inconvenience and ineptitude. .
Dissatisfaction on service the tech came out girst time and didnt fix anything nor bring parts. Took another week to get part and come out to fix ove
Jeff - Spicewood, TX
Horrible work oven not flush after fixing fan as originally installed.
Therisa - New Braunfels, TX
Great service! Very professional, on time, friendly and easy to understand when explaining problem and remedy to me. Wish all appliance service was this easy and reliable.
Good Service in customer relation and friendly quality care from Arthur!
Vivian - Nolanville, TX
Milestone - Austin, TX
Great communication, nice people
Cristela - Austin, TX
The technician was extremely informative in explaining the issue with my dishwasher and offered helpful hints to keep my washer running smoothly.
Fastest repair ever!
Susan - Driftwood, TX
Regina - Leander, TX
I can not tell you how relieved we were to find out that Lou would be our service technician. He has always been professional, knowledgeable and informative about the problem with our appliances. He is prompt, efficient, courteous and friendly.
Sue - Bastrop, TX
Wes was friendly and came within the scheduled time frame. I disagree that there is nothing wrong with my stove/oven. I've had a Whirlpool stove for the 17 years prior to purchasing this new one. Wes said the problem with the left rear burner heating while I use the stove is that the oven is vented through that burner. The oven vent came through the same place on my old Whirlpool stove but the rear burner did not heat to the point that it could cause injury. The first day I used the new stove, I touched that burner inadvertently and received a burn on my hand. My granddaughters cook with me and I enjoy that. They are all young, six to 13 years old. I am afraid that one of them may be burned by accidentally touching the back left burner. Is there any research you can do on this particular stove to be certain it is not faulty? When I called for service, the agent told me to unplug immediately. There was urgency in her voice. Why would I feel comfortable after being told it's the norm(?), when I hasn't been the norm for 17 years? I have filed this same complaint with Whirlpool. I'm waiting to hear from them.
Very helpful and professional.
Karen - Dripping Springs, TX
Brandon did a great job explaining why the oven issue is intermittent
Lily - Austin, TX
Fast and Great Service
Frederick - Austin, TX
I had a wonderful experience with Paul, he was very helpful and clear. I would definitely recommend his service.
Good tech & easy scheduling by friendly staff
AJ - Round Rock, TX
Staff at Appliance Express scheduled tech for Wednesday (based on availability as seen over internet) but also let us know on Monday that tech is available if needed. Technician was to the point and exactly knew how to fix the issue and did not beat around the bush.
Madelyne - Austin, TX
Excellent service, knowledgeable!
Arrival at appointment time
Dorothy - Horseshoe Bay, TX
Good communication between office and service man. Arrived on time and let me know about when he would be here.
Laura - Cedar Park, TX
Professional and courteous
Mike - Paleface Ranch, TX
Clif was very professional, courteous, and punctual. Parts took a few days and Dishwasher was fixed under warranty. Highly recommended. Thank you.
Very good service.
Jerry - Austin, TX
Cody - Hutto, TX
Guys diagnosed the issue very quickly, had the replacement part available, and fixed my machine all within an hour. Very pleased.
John - Round Rock, TX
Kelley - Temple, TX
very enjoyable experience
Sherri - Kyle, TX
Kathy - Austin, TX
Great and fast service
Tanja - Seguin, TX
Very effecient and very knowledgable
Barry - Round Rock, TX
I appreciated his thoroughness and his detailed knowledge in his approach. Sharing tips was a plus too. -- Thanks
Project manager Ashton woods
Sam - Austin, TX
I called in an urgent service request Brandon happened to be In area and came by in less than 2 hours . Fixed the problem and let me know what he did.
Very good Tec.
Alton - Austin, TX
Job well done.
Warranty work on stove.
Amy - Cedar Creek, TX
Joseph and The first technician that came out were cordial and professional. My challenge is that I think it’s poor customer service to say you can only come to my area once a week. Where this not warranty work, or if I’d been dissatisfied with the first technician, I would have sought repair by another company.
Service was very good.
Agnes - Marble Falls, TX
Jerry knows his business. Dishwasher working great.
Peggy - Georgetown, TX
Very confusing. Lou said I should preheat my Whirlpool oven 20 minutes longer after the display says it’s preheated. My Sun City warranty rep said she’s never heard this and that she thinks the display is wrong.
Teresa - Manor, TX
Came in went right to work and I was up an running in no time. The guys were informative, respectful, and patient due to my many questions. The only thing I suggest is makes sure the handles to refrigerate in even before leaving. I did not catch till after they left.
Warranty repair with quality service
Virginia - Georgetown, TX
Knowledgeable, courteous and friendly.
Good quick service
Geoffrey - Hutto, TX
Quick and fixed the issue. Very polite tech. Thank you!
Very pleased with the work!!
Maricela - Temple, TX
Thank you Arthur for the great work you did with my washer!!
Fast, friendly, courteous service
Renae - Taylor, TX
Wesley was on the ball. He found, explained, and fixed the problem in no time, and was friendly and polite.
Tomika - Copperas Cove, TX
All around professional, clean, well mannered (yes he is an adult) but he was awesome all around and informative about my product.
Carol - Austin, TX
After 2 years of procrastination of having my oven fixed, Appliance Express did a wonderful job. Oven works like it should!
In the sticks
Kirk - Lampasas, TX
Very helpful technician. Even gave advice on other appliances.
Dennis - Georgetown, TX
The tech did an excellent job fixing an apparently difficult problem with our refrigerator. He stuck to it until the job was done right. I'd use your service again.
Marci - Fischer, TX
Excellent, courteous, professional service. Amazing young man!!
Jihyun - Austin, TX
Leo was very friendly and professional ! He handled the issue very smoothly.
Steve - Austin, TX
Fred - Austin, TX
Bryan - Waco, TX
Gerald - Kyle, TX
Michelle - Bastrop, TX
Joeseph was very professional, timely and very helpful!
Good service to replace dying Maytag
Linda - Pflugerville, TX
Wesley was very personable. Although we were disappointed to see the end of life for our Maytag washer, ultimately we were saved from trying to repair a machine that had no life remaining.
Didn’t fix it the first time. Then had to reschedule twice.
Michael - Dripping Springs, TX
The issue wasn’t resolved the first time. In fact the repair person didn’t even check to see if the ice maker was working before he left. Then we get a call on the day of appointment #2 and they have to reschedule for 5 days later.
Vicky - Austin, TX
Learn a lot of things from him, so nice of him.
Kendra - Round Rock, TX
Superb Service! Great technician - the tops!!
Monica - Austin, TX
Leo was friendly, professional, and very helpful in explaining the work he was doing, the reason for the replacement part, the remaining coverage on our warranty, and how dishwasher appliances have been evolving for water and energy efficiency.
Professional warranty repair
Edwards - Johnson City, TX
Service tech was professional, and thorough, he answered all questions and was on-time.
Pete - Austin, TX
Fast and affordable!
Good and fast service
Bridget - Leander, TX
The problems on appliances have been detected and repaired in a timely manner.
Bob - Georgetown, TX
Mahmud - Killeen, TX
Is was really nice of you to call me and take care of the situation. Thank you
Ronald - San Marcos, TX
Leah - Canyon Lake, TX
Repairmen knowledgeable & considerate.
Matt - Driftwood, TX
Brandon was very communicative throughout his diagnosis and thorough in seeking out the issue with our oven. He isolated the problem but didn't have the right parts to fix on initial visit. Would have rated higher if I had a working oven like I was told I would have when he left.
Clint - Elgin, TX
Knowledgeable technician who was able to fully diagnose and repair my appliance.
Jeremy - New Braunfels, TX
Brian - Lakeway, TX
These folks always do a great job.
Knowledgeable and Helpful!
Amy - Austin, TX
Tommy was diligent at repairing our ice maker
Robert - Kingsland, TX
The technicians were all great and the company response was great unfortunately I feel we have a lemon kitchen aid ice maker for it is continued to have the same constant running problem I’m condemned to live with it this way ....they have tried to fix it over 8 attempts changing out every thing except the unit... that’s what we are down to
John - New Braunfels, TX
Great service and honest answers
George - New Braunfels, TX
nice guy but could not fix refrigerator.
Alice - New Braunfels, TX
Diego was super nice but was able to fix my refrigerator. He could not help me further. I am very bummed and unable to give high ratings.
Robert - Lakeway, TX
Paul, was on time, fixed the problem, and was friendly and professional.
Oven & fridge
David - Austin, TX
Outstanding personnel office and technicians.
Rodolf - Pflugerville, TX
David - Austin, TX
Outstanding technicians on two recent service requests. One each on oven and fridge.
Gwyn - Leander, TX
James was on time & did a good job
Dependable and Professional Service
Kathy - Austin, TX
Scott was very diligent in trying to figure out the problem with my Whirlpool range...it was the service call for an same problem earlier (oven gasket breaking). On the 3rd visit he installed a new pan in the oven thinking this might fix the issue. However, I am concerned that this gasket may be fraying also...so, I have alerted Scott and Whirlpool.
Great, timely service!
Kristen - Austin, TX
Robin - Austin, TX
Appreciate the great service; on-time, very courteous and informative! Joe is a TRUE asset to your organization. What a great guy!
Sam - Austin, TX
Really great & courteous service
Sharyn - New Braunfels, TX
We are pleased that in a very busy time we were able to get service before we left on vacation. You saved the day!
Very professional, great service
Cherie - Waco, TX
Very qualified and professional
Cedric - Lakeway, TX
Warranty repair on Maytag cooktop. Great experience. Highly recommend these guys!
Theresa - Elgin, TX
On time, quick and accurate diagnosis, special parts ordered. Parts received, installed , ice machine back in service.
Billy - New Braunfels, TX
centexgal - Round Rock, TX
The technician who came to fix my dishwasher door was courteous, nice and knew immediately what needed to be done to fix it. He explained the issue, fixed the problem and made sure I was satisfied with the repair before he left. Excellent service!
Gabby - New Braunfels, TX
Friendly and fast service
Roseanna - Austin, TX
Great job, thank you!
Chris - Austin, TX
Tech was extremely knowledgeable and quickly fixed our broken dryer.
Replacement part for dented new refridgerater.
Keith - Lakeway, TX
Elizabeth - Johnson City, TX
Gary - Killeen, TX
Excellent service thank u the
Great Service. Very Patient.
Krishnan - Austin, TX
Paul was very good and had great attention to detail. He explained the issue and fixed it very quickly. Thanks
Kristianne - Austin, TX
Leonardo was very knowledgeable and helpful!
Hubert - Austin, TX
Great for Lowe's waranty service
George - Austin, TX
Will use him again
Excellent customer service-pleasant people to work with.
Patricia - Lakeway, TX
This was a warranty repair through American Home Shield. Because of this, I waited from November 21 until December 7 to get my home refrigerator repaired. You can understand how inconvenient this was! I don't believe Appliance Express caused the delay. Once all the parts were properly ordered, Appliance Express took care of the repair.
Mario - Austin, TX
Paul did a very good job in fixing my problem with my fridge, but also explain how that happened and what to do to prevent it, int he future. It was very patient and clean in executing the job, highly recommendable.
Very efficient and friendly
Charles - Georgetown, TX
Technicians arrived on time. They had covers on their shoes, which I appreciated. The work took 30 minutes, and they left everything clean.
Great Service. Immediately recognized the problem.
John - Kingsland, TX
Very timely arrival. Entire trouble shooting, repair and post repair checkout took less than 30 minutes. Also explained to us what caused the issue and what to do about if it happened again.
Fixed range under warrantee
Virginia - Round Rock, TX
Very friendly and professional.
Andrew - Austin, TX
Alicia - Spicewood, TX
Brandon was very knowledgeable!
Debajyoti - Austin, TX
Whirlpool refrigerator is under warranty and purchased on May 2018. From November 2018, refrigerator started tripping the circuit breaker frequently. As part of warranty contacted Lowes and a person from Appliance Express came home to diagnose the issue. The person was very well behaved and cordial. He tested and didn't find anything. He change a small part which is related to starting of the fridge. He said that everything is okay and probably refrigerator will not trip again. If it does trip, he told us to contact his company immediately. Also he suggested to change the GFCI circuit breaker to non-GFCI circuit breaker, but didn't say that without replacing the circuit breaker they will not attend any further call. After he left refrigerator started tripping within 3-4 hours and we tried to contact the Appliance Express again. We got the reply that Appliance Express will not attend any issue until the GFCI breaker is replaced by a non-GFCI breaker. Refrigerator manual only states to connect the power to a grounded outlet, but it doesn't say to connect the power to a non-GFCI outlet. Non-GFCI outlets are meant for safety against electrocution and I find it very strange from an electrical company to make such a recommendation. Contacted Whirlpool again and Whirlpool is sending a different servicing company for a second opinion. Appliance Express has left us with a continuously tripping refrigerator and with a risk of food inside refrigerator getting spoiled.
Kelly - Round Rock, TX
I needed a repair on my oven and it was still under warranty. Jonathan was courteous, professional, and very knowledgeable. Also gave me some great tips on using my oven.
5 Star Service
Steve - Bastrop, TX
Joseph is a great guy with a great attitude. He quickly got our ice maker up and running. Will definitely call Appliance Express if we have any other problems in the future.
Joseph - Austin, TX
Joseph was friendly knowledgeable and very likable. 10/10
Great Service and excellent explanations of how the system works.
Linda - Austin, TX
William - Briarcliff, TX
Yet another repair
Shay - Florence, TX
Jerry was friendly, courteous, helpful, knowledgeable & efficient.
David - Del Valle, TX
Wesley was the technician. He was polite, efficient and professional!
Great service; knowledgeable tech
Lori - Spicewood, TX
Brandon was great. Very courteous and extremely committed to providing best possible service.
VK - Austin, TX
It’s hard to find trustworthy service providers like Paul in Austin these days.
The service technician demonstrated uncommon knowledge, experience, and expertise in quickly analyzing the problem and fixing it. And then, going the
Bob - Georgetown, TX
Great Service by a Real Pro
Janet - Wimberley, TX
Ammy - Leander, TX
Excellent service, Ttimely and very professional
Karen - Copperas Cove, TX
Very puntual, great communicator, knows what he is doing. A++
Madeline - Austin, TX
Fabulous service technician very professional answered all my questions. He was very knowledgeable and explained everything to me very patiently!!!
Phil - Georgetown, TX
Gerry arrive during the scheduled time and fixed our Whirlpool dryer quickly and efficiently. He also gave us helpful hints on how to be more efficient with our washer and dryer.
Clayton - Temple, TX
The guys were very professional did s great job
Quick and polite service
Brittany - Lakeway, TX
On time, quick and polite... highly recommended
Betty - Seguin, TX
Very kind and professional.
Great service extremely helpful and informative
Anders - Canyon Lake, TX
Paul - Pflugerville, TX
went the extra mile to show me how the appliances worked and how to better use them
Olivia - Kyle, TX
Technician was extremely knowledgeable about the products and very respectful. Definitely a asset to your company.
Very efficient and competent. And he was very nice and friendly.
Jann - West Lake Hills, TX
Bryan - Austin, TX
This group is polite and friendly but may be better suited for TV repair than appliance repair. After the initial visit, several weeks passed before we were called to schedule a repair. Once scheduled, they cancelled twice, on the day of service at roughly the time of service. Once they arrived, I was told the repair they diagnosed would not fix the problem so the dryer still rattled and growls like it’s going to fall through the floor.
Matthew - Pflugerville, TX
Keep up the great work!
Francesca - Austin, TX
Quick diagnosis and repair. Friendly service
Sarah - Austin, TX
Leo was phenomenal! He knew everything about the appliance. He not only solved our problem, but helped me both understand my appliance and care for it better.
Deborah - Austin, TX
Clif was very efficient and patient with my frustration on the timeline. He diagnosed the issue, got the correct items to fix the issue, and completed the work quickly. I appreciate him and his work.
Brandon - Fischer, TX
Awesome job. Great customer service and very knowledgeable.
James - Round Rock, TX
Tyler did a Great Job. Even though he could not repair the first time out he clearly explained the issue and what the solution would be. He committed to a date and showed up on time. Repair was completed quickly and Dryer is now working Great.
Great service, on time, did his job well and fixed the issue!
James - Georgetown, TX
Great service, on time, did his job well and fixed the issue!
Called ahead and showed up two days early!!!
Michael - Georgetown, TX
They called and we played phone tag for a bit, but once we got together and scheduled a date, it was an enjoyable surprise when they called two days early and asked if they could come early on Thursday early evening, instead if us having to wait around on Saturday!!
Barbara - Leander, TX
James was very knowledgeable and efficient. He had our fridge fixed very quickly.
Norman - Leander, TX
Amy - Austin, TX
Fantastic service, Tremendous expertise, Very Professional!!
Anthony - Hutto, TX
Technician arrived on time, got right to work, was able to quickly and efficiently diagnose, describe and explain the issue. Within 45 minutes, our appliance was working BETTER than new. Whatever you’re paying the gentleman is not adequate. He is the reason, we will be bypassing our ‘appliance insurance policy’ clowns whenever possible, and giving your company all our trade. Well done, Jerry! Congratulations Appliance Express!
Steve - Burnet, TX
I got an appointment in about a week. The tech was very professional. He got the job done within a reasonable amount of time.
Great service. Problem solved! Happy tenants.
Carita - Austin, TX
Although this repair required two visits to complete, our tenants were very happy with the quality of service and the character of the technician in the whole process. As landlords, it is great to know that service requested is completed in a timely manner and that they treat our tenants with respect. This is exactly the experience we had with Joseph D. Thank you!
Great service, very friend repairman
John - New Braunfels, TX
Very prompt, called ahead to set up time to come out, kept us informed, showed up prior to appointment
John - Austin, TX
Easy and quick scheduling. Kevin arrived on time, was very knowledgeable, explained the difference on how the new washing machines worked vs the old ones and how to take advantage of it. Great technician.
technician explained everything satisfactory!
Rebecca - Pflugerville, TX
I would recommend this service
Friendly, professsional service.
Linda - Bastrop, TX
DISHWASHER WHIRLPOOL WDF320PADW6 Arrived to inspect dishwasher not draining.Confirmed the complaint and found the hose and pump to be defective.Received authorization from claims department and replaced both.Reassembled and unit tested as designed.Customer satisfied Job complete.All water lines were dry at the time of service.
WASHER LG WM3370HWA "Arrived on site and replaced water level sensor and pressure hose recommended by LG tech line on previous visit. Customer will run some laundry and report back if there is still an issue. No water leaks from connections at time of service, job complete"
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site , replaced latch . Ran diagnostics . All is checking normal with washer . No water leaks detected at time of service . Job complete ."
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "arrived on site to inspect refrigerator door handle issues. Upon further inspection, I found the RC left door handle loose at the bottom mount. I attempted to tightened the screw but found it was stripped out. I removed and replaced the left door handle and tested. Unit is operating as designed. No water leaks observed during service, job completed."
WASHER WHIRLPOOL WTW4950HW1 Arrived on site for washer making noise. Tested and inspected unit and found failed washer plate. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
OVEN WHIRLPOOL WFE505W0JS0 "Arrived on site to install terminal due to no power on oven, installed terminal and tested. All functions returned. Job complete."
DRYER MAYTAG MEDB835DW4 "Arrived on site for customer complaint of unit not heating, found faulty cutoff, I replaced cut off, unit tested good."
REFRIGERATOR THERMADOR T36IB800SP/20 Arrived on site to perform sealed system repair for customer. Replaced leaking fresh food evaporator and filter dryer. Tested unit and found all is functioning properly after pulling vacuum and recharging. No leaks were found at time of service.
MICROWAVE BOSCH HMC80251UC/01 Unit is installed properly. Job complete"
FREEZER WHIRLPOOL WRS588FIHZ00 Arrived on site and found handle has small divots in it. Also found fresh food door switch is not registering door closed. Edit a shim to the fresh food door and it is now registering closed. Leveled both doors and will need to bring back a new handle to correct issue. No water leaks from connections at time of service.; ordrng 2 W11163764 (HANDLE SS)s
DRYER LG DLEX2650R Arrived on site for dryer not turning. Upon arrival customer informed that issue is dryer is loud. Tested and inspected unit and found failed rollers. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
WASHER LG WT1001CW Arrived onsite for a washer not draining or completing the cycle. I found the tub with water in it. I ran the diagnostics cycle after power cycling the unit and the unit is functioning as designed. The drain pump is working good. Call complete.
REFRIGERATOR KITCHENAID KRFC300ESS03 "Arrived onsite for a refrigerator that is not cooling in the RC section and ice is forming on the back. I found the RC at 50 degrees and the FC at -22 degrees. I tested the dampener in service test 121 and the control will only how closed and off, not open. The dampener is in the closed position and is not opening. I called techline and spoke with Chris SR# 7727591571. I gave Chis my voltage readings at the main control to the dampener and he agreed that the one side was a little low at 112VAC but stated it should still work for operating the dampener. He stated that in test 121 when the display reads off the dampener should be opened. Chris advised putting a pencil The dampener needs to be replaced and possibly the main control.
REFRIGERATOR LG LFX25978ST/00 "Arrived on site for no cool. Powered unit on compressor powered on making loud odd noise,diagnosed defective compressor. Unit will need updated compressor,jig to run software update,drier,access valve and controls to install updated software. Need AUTHO approval and need 2HRS for repairs; ordrng 1 2HRS and 1 ADH73150208 (DRIER ) and 1 EBR65002714 (CONTROL) and 1 EBR65640204 (COMPRESSOR CONTROL) and 1 JIG (JIG) and 1 NEEDAUTHO and 1 TCA38151706 (COMPRESSOR) and 1 TJ90SF8404 (ACCESS VALVE)"
REFRIGERATOR WHIRLPOOL KRMF706ESS01 KD) Arrived on site and accessed fresh food evaporator. Found evaporator thermistor had shorted. Installed new fan with thermistor harness. Tested operation and found unit working properly. Job complete.
DISHWASHER KITCHENAID KDTE204ESS4 Arrived on site to diagnose a dishwasher with a door that is not opening and closing properly. Found left side hinge not on hinge pin. Reset door to proper position and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
WASHER AMANA NTW4516FW3 Arrived onsite to replace parts ordered by previous tech. Replaced parts. Tested unit. Unit test good. No leaks at this time. Job complete
RANGE KITCHENAID KSGG700ESS1 "Arrived onsite for front right burner head not lighting. Tested unit. Was a little slow to light, changed burner head. Tested unit. Unit test good. No leaks at this time. Job complete"
REFRIGERATOR LG LFXS29626S/01 "Arrived on site for a faulty compressor. Removed defective compressor,installed a new compressor and drier,updated software on control with jig,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"
WASHER GE WHDSR109J8WW "Arrived to inspect GE washer not washing.Removed the front panel and found the motor was simply humming when turned on.The unit was previously worked on by another company who claims they changed the motor and control.There were no signs of any previous repairs to the unit.The unit will need a transmission, capacitor, motor.WH38X10002 Transmission WH20X10063 MotorOffice to reschedule with customer ; ordrng 1 CNOTE (AUTHORIZATION ) and 1 WH12X10462 (CAPACITOR ) and 1 WH20X10063 (MOTOR) and 1 WH38X10002 (TRANSMISSION DISCONTINUED )"
REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site for water leaking. Per customer water on floor and ice bin full of water,customer turned water off to unit. Powered on water ran icemaker through a harvest,icemaker dumped ice and filled with water,found no water leaking from icemaker or running through a double fill. Tested water dispenser working,advised customer to watch ice production,and a quick test if problem occurs again."
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived onsite for a refrigerator that’s not cooling correctly. I found the FC evaporator coil completely frosted up. I found a block of ice in the bottom of the FC. I found the drain tube restricted and not passing water which is causing part of the issue if not all of the issue. I tested the defrost circuit and the unit is working as designed. The coil and FC need to be completely defrosted and all of the ice removed along with the drain cleared. The customer would then need to see if the issue returns.
REFRIGERATOR MAYTAG MRT311FFFH "Arrived on site and inspected refrigerator and found a small amount of frozen condensation inside the fresh food section, took picture. Disassembled freezer and found evaporator looks good, fan is running, drain is clear. Took one picture. There is no frost buildup refrigerator is currently running normally. Job complete"
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Arrived onsite for refrigerator that is freezing items. Inspected unit and work area. Found several jars underneath and in front of the damper control as well as food pushed against the back of the refrigerator wall. Customer advised the water filter area had been leaking and freezing. Found water filter not engaged all the way. Tightened water filter and took temperatures. Found RC at 36°F and freezer section at 6°F. Please do not in service diagnostics and tested thermistors and damper control. Found unit operating as designed. Informed issue may have been due to an airflow issue. Went over user care guide and operations to avoid this issue from returning. Unit is working as designed. Call complete.
DRYER MAYTAG MED6630HW1 Arrived onsite for a dryer to replace the previous diagnosed parts. I replaced the sensor harness and ran the diagnostics cycle. The unit completed the cycle and all functions are working as designed. Call complete.
WASHER WHIRLPOOL MVWX655DW2 Arrived onsite and found unit control and capacitor and motor had caused failure of spin or agitation capabilities. Replaced motor and control and capacitor. Unit is now operating as designed.
RANGE WHIRLPOOL WEG750H0HZ0 "Arrived on site to diagnose range that customer was having control panel issues. Performed diagnostic and checked for errors and asked for additional info. Customer advised me that the time and date occasionally reset and time doesn’t always stay consistent. Contacted tech line who advise the WiFi should be connected to home network, as unit ties to sync up with world clock. Connected customers unit to WiFi so it could sync. Customer also told me that they hear what sounds like a metallic popping or banging sound sometimes. Sound is likely thermal expansion of the side panels. Tested unit at over 400 degrees and verified the ignition to the gas is normal. All is working as designed at this time. Call complete, no gas leaks."
ICE MACHINE KITCHENAID KUID308ESS1 Arrived on site for thin ice. Ran diagnostics weak water flow into reservoir with filter removed and installed diagnosed defective water valve. Removed defective water valve installed a new valve ran diagnostics unit passed all test and good water flow; used 1 W10897719 (VALVE) from stock
REFRIGERATOR WHIRLPOOL WRS331SDHM00 Arrived on site to install previously diagnosed harness and thermistor. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
WASHER MAYTAG MVW7230HW0 Arrived to inspect washer strike broken.Confirmed the complaint and removed and replaced it.Unit now operates as designed.All water lines were dry at the time of service.Job complete
RANGE WHIRLPOOL WFG710H0AS1 "Arrived on site to diagnose range that the bake and broil element were not working. Performed diagnostic and found power to unit, but regulator not clicking over. Reconnected connectors at regulator and reset GfCI and retested. Unit is now igniting properly and all is working as designed.
REFRIGERATOR WHIRLPOOL KSF26C6XYY04 "arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=30 & RC=46. Removed both Evap covers to find no frost pattern on either evaporator. Also found a large amount of corrosion on the RC evaporator line going into the cabinet. I found that the RC evaporator fan scroll and thermistor are bad and need to be replaced. All fans are functioning at this time. I am ordering the compressor, dryer, access valve, RC evaporator, FC evaporator (if needed), RC fan scroll & thermistor. Also ordering a CNOTE-3 HOUR JOB & OFFICE TO SCHEDULE RETURN SERVICE. No water leaks observed during service.; ordrng 1 CNOTE (3 HOUR JOB) and 1 CNOTE (OFFICE TO SCHEDULE RETURN SERVICE ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10316760 (thermistor) and 1 WP2188822 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10451893 (fan-scroll) and 1 WPW10466675 (compressor) and 1 WPW10643261 (evaporator)"
REFRIGERATOR WHIRLPOOL WRF560SEHZ "Arrived on site to follow up on refrigerator that was freezing the reservoir again, and unit was running a lot. Called tech line and spoke to Steve, SR7727591631. Temped unit and found RC to be at 24 degrees, and FC at -3.5. Found that the damper seems to be locked / frozen open and constantly pouring cold air into the RC. Replaced damper control and retested. Damper is now closed and no longer stuck open. Advised customer that they will need to defrost / thaw unit to break any built ice and defrost the reservoir by unplugging and emptying unit doors open for 24 hours. Call complete."
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on job for complaints of oven not heating. Found the igniter was not working. job complete."
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site to replace previously ordered parts for refrigerator. Replaced both pads and tested unit. Found all is functioning properly at this time. User interface was not needed at this time and no leaks were found at time of service.
REFRIGERATOR GE GTE21GSHDSS "Arrived on site for door issues. Found if fresh food door is slammed closed freezer door pops open and stays slightly opened,raised from legs of unit,advised tenant to physical close door and not slam fresh food door closed,tested door operation good."
DISHWASHER WHIRLPOOL KDTM354ESS3
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site to inspect fridge for no lights, upon inspection found the freezer light had gone out. Replaced light and retested. No problems found. Job complete"
REFRIGERATOR WHIRLPOOL ET1CHMXKB06 "Arrived on site for customer complaint of unit leaking water into fresh food section. Found unit not draining properly during defrost, I removed clog in defrost line and added preventative wire that drops down into drain line so it won’t freeze over again. Tested good."
DISHWASHER MAYTAG MDB4949SHZ0 Wrapped on site for dishwasher that’s not washing. Inspected unit and work area. Placed unit in service diagnostics and found an F7 E1 (no heat) error code. Ran unit through an auto test and found the dishwasher not spring. Tested resistance through the motor from the control and found it shorted. Replaced pump and motor and tested unit. Unit worked as designed. Call complete.
RANGE KITCHENAID KSGG700ESS1 Arrived onsite to replace parts. Replaced parts. Tested unit to 450 degrees. Turned off unit for a couple of minutes. And turned back on. Unit turned back on with no issues. Job complete
COOKTOP GE JGP933SEK2SS "Arrived on site for customer complaint of front right burner not lighting, found burner head and cap not sitting flush together causing poor lighting. Ordering burner head and cap. ; ordrng 1 WB13T10033 (bnr cap rf) and 1 WB16T10041 (head burner)"
WASHER WHIRLPOOL WFW5620HW0 Arrived on job for complaints of leaks. Found the drawer leaks will need to order parts. ; ordrng 1 W11318755 (DRAWER )
DRYER MAYTAG MEDB855DC4 (KD)Arrived on site and tested operation found unit making a loud squealing noise. Checked the blower wheel found one of the retainer clips rubbing on wheel Removed clip and tested operation. Found unit working properly. Job complete.
DRYER ROPER RED4516FW0 "Arrived on site for dryer that won’t turn off in a time cycle and won’t heat. Inspected unit and work area. Tested voltage at the wall and found 95 V going from L1 to L2. Tested voltage going from L1 to to ground and found 122.5 V. Check voltage going from L2 to ground and found 18.48 V. Tested fuse, element, high limit thermostat and thermal cut off. All tested good. I called Techline and spoke to Kevin SR# 7727590266. He advised I needed 240V going to the timer for the timer to advance, 120 for L1 and 120 from L2. He advised to make no repair and have the customer contact an electrician. Call complete."
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site to inspect fridge for no ice production, upon inspection found the ice box fan was not spinning during operation, replaced ice box fan and retested, airflow returned to ice box. Complete"
REFRIGERATOR FRIGIDAIRE FRS3R5ESB4 "arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=26 & RC=46. Removed the evaporator cover and found a block of ice in the upper right corner of the evaporator. I quoted the customer $1,165.18 for service/labor and sealed system parts. No water leaks observed during service, job completed."
RANGE WHIRLPOOL WFE515S0EB2 Arrived on job to replace control. After replacement test operation.
OVEN WHIRLPOOL WOS31ES0JS00 "Arrived on site for dead oven . Found thermal fuse blown . Replaced fuse , ran diagnostics and found no error codes . Unit preheated normally. Job complete"
REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Arrived on site for cooling complaint. At time of visit unit off due to core t temperature reached,freezer at 0° fresh food at 38° removed evaporator cover,good frost formation on evaporator. Per customer unit will work fine then in the morning temps high but will cool back down. Replaced main control,if problem continues will need fresh food thermistor W11438736"
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site to inspect fridge for loud sounds, upon inspection found the evap fan hitting ice. Steamed out ice and checked defrost thermistor, no problems found. Customer stated upper area had freezing issues. Techs have installed upper and lower thermistor and Evaps Ordering control . Office to reschedule; ordrng 1 W10811363 (CONTROL )"
MICROWAVE KITCHENAID KMBP100ESS01 Arrived onsite and found that the unit will cool itself off after a long cook in accordance with its design. Explained to customer. Also was advised of door alignment issue causing door error. Corrected alignment. All checks good.
OVEN KITCHENAID KOSE500ESS00 "Arrived onsite for uneven baking and not holding temp and found unit oven sensor out of range causing temp issues. Replaced oven sensor and calibrated. All checks good, advised customer on repair."
WASHER GE GFW480SPK0RR "Arrived to inspect washer not drying.Confirmed there was still lots of water inside the unit that wouldn’t drain.There is no debris inside the pump, it is defective Office has parts ordered.Office to reschedule with customer.Needs more work.Unit will require a drain pump to complete the repair.Ordering WH23X10051; ordrng 1 WH23X10051 (DRAIN PUMP )"
WASHER MAYTAG MVWB855DC3 Arrived on site and tested operation found no error codes. Did hear clicking noise coming from gearcase Upon further inspection found the gearcase leaking oil. Removed gear case and installed new one. Tested operation and found unit working properly. Job complete.
DISHWASHER WHIRLPOOL WDT920SADM0 "Arrived on site to install previous diagnosed part. Gained access to the UI housing, and replaced with new UI. Reassembled unit and ran a test cycle. All operations tested good, no water leaks .
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on site to diagnose a refrigerator that is not cooling properly. Found main control shorted and not registering defrost sensor properly. Verified sensor and heater are good. Replaced main control and tested unit. Found all parts and components are fully functional. Customer will defrost refrigerator and has signed defrost waiver.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived onsite and installed fridge doors. All checks good.
DRYER MAYTAG MEDB835DW3 Arrived to inspect dryer check lint filter.Ran diagnostics test mode and unit tested as designed.Advised the customer the check lint filter light automatically comes on with powering the unit on.The warning light goes off when filter is removed and replaced.No error codes were found.Unit operates as designed.I called customer and advised her the unit is in excellent condition.No excessive lint buildup observed.Job complete
WASHER MAYTAG MVWB835DW1 Arrived to inspect washer and dryer.Ran diagnostics test mode and washer had no error codes and ran diagnostics test mode without issues.Customer advised she uses AFFRESH as often as unit requires.All aspects of the unit work properlyAll water lines were dry at the time of service.Job complete
RANGE WHIRLPOOL WFG320M0BS3 "arrived on site to install previously diagnosed and ordered part. Due to the oven door gasket being torn, I remove and replaced the door gasket and tested. Unit is operating as designed. No gas leaks detected during service, job completed."
REFRIGERATOR FRIGIDAIRE FFHB2750TD5 Arrived on site and installed new gasket kit. Verified proper seal. Unit tests good. Job complete
DRYER WHIRLPOOL WED8000DW4 Arrived on site for dryer that’s making a scraping sound. Inspected unit and work area. Customer advised of the unit would run about 15 to 20 minutes before making a loud rattling sound. Tested unit and a normal cycle was unable to replicate the issue. Took apart front panel and found blower wheel cracked and rubbing against housing. Replaced blower wheel and tested unit unit is working as designed. Call complete.
MICROWAVE FRIGIDAIRE FGMO3067UD Arrived on site to test unit for unit not turning on. Test fuse and fuse was good test cavity sensor and that test good found bad control board. Ordering new control board 5304518899 and new filter board 5304512523 office to reschedule ; ordrng 1 5304512523 (FILTER BOARD) and 1 5304518899 (MAIN CONTROL BOARD )
REFRIGERATOR WHIRLPOOL WRR56X18FW01 Arrived on site and found unit partially cooling. Installed new drier and evaporator. Vacuumed system to clear and charged with 4.8oz 134a. Also found drain line leaking water. Removed drain and found to be completely clogged. Cleared obstruction and tested operation. Unit tests good. Job complete
REFRIGERATOR WHIRLPOOL WRS973CIHZ00 "Arrived on site for water line concern and ice issue. Advised customer visible bend on water line is normal due to line having to curve under cabinet. Found icemaker cut off during mid harvest. Power cycled refrigerator ran diagnostics ran harvest reset icemaker,ran fill test passed unit now working as designed."
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived to inspect refrigerator not cooling.Confirmed the complaint and checked the compressor.Compressor was running and cool.Checked evaporator and unit had NO frost pattern.All fans work. Completed SS checklist, called CS and unit will need a sealed system repair.; ordrng 1 876764 (ACCESS VALVE ) and 1 CNOTE (SEALED SYSTEM TECH ) and 1 CNOTE (2 HOURS ) and 1 (EVAPORATOR ) and 1 WPW10507886 (COMPRESSOR )Office to reschedule with customer Called Whirlpool Tech line and spoke with STEVE SR# 7727593725; ordrng 1 876764 (ACCESS VALVE ) and 1 CNOTE (SEALED SYSTEM TECH ) and 1 CNOTE (2 HOURS ) and 1 W10836706 (EVAPORATOR ) and 1 W10843121 (DRIER UV) and 1 WPW10507886 (COMPRESSOR )"
FREEZER WHIRLPOOL WZF56R16DW00 Arrived on job for complaints of warm temperature. Tested and found heater good but sensor not.
REFRIGERATOR BOSCH B20CS30SNS/01 "Arrived on site ,replaced ice maker . Tested IM ,all checked normal . No water leaks detected at time of service . Job complete ."
WASHER WHIRLPOOL WTW4816FW2 Arrived on site to diagnose a washing machine that is not filling properly. Tested unit and found no mechanical failures at this time. Advised homeowner on new efficient design and best cycles and options to use for best results. No leaks were found at time of service.
RANGE KITCHENAID KSGG700ESS1 "Arrived on site to install new bezels and knob. Cleaned the panel surface where the bezels will go. Used the guide mold and installed the new bezels. Installed the new knob. Tested burner operation, all tested good. Job complete."
OVEN WHIRLPOOL WOD77EC0HS01 "Arrived on site to install previous diagnosed parts. Powered unit off and gained access to the control panel. Removed damaged control panel and installed new. Powered unit back on and connected to WiFi. Would not connect to whirlpool app. Found control panel to be one for a microwave oven combo. When I delete the engineering digit I am ordering console part W11428579 to complete the repair. We had one in stock. I installed the new part, found to be correct part. Original was missed boxed. Connected unit to WiFi and whirlpool app. Unit operates as designed."
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site for customer complaint of unit not cooling properly, found fresh food section evaporator covered in thick ice. Ordering fan motor with harness, evap cover, and controls. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11087438 (motor-evap) and 1 W11256332 (EVAP COVER ) and 1 WPW10624574 (cntrl-elec)"
REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Arrived on site to inspect fridge for not cooling all parts of fridge, replaced evap fan and thermistor and evap turned on and evaporator began to frost. All functions returned, air flow returned to damper. Job complete"
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site for dishwasher door hinge issues. Tested and inspected unit and found failed door hinge is not loose but that door is rubbing on side of tub when closing. Made adjustments and tested unit and all operations are normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.
REFRIGERATOR GE GYE22HSKNSS "Arrived on site and replaced all parts diagnosed by previous technician. No water leaks from connections at time of service, job complete"
REFRIGERATOR LG LMXC23746S/01 Arrived on site for refrigerator that’s not making ice and is not cooling. Inspected unit and work area. Found freezer and refrigerator compartment sitting around 78°F. Removed back cover and found compressor starting at .268 A and winding its way up to 1.2 A. Unit with them completely shut off. Spoke to CS and was advised to order sealed system parts for either a restriction or failed compressor. Ordering parts and office will need to contact customer to reschedule due to out of stock compressor. Customer also advised they would like their UI replaced due to water damage to the front. See photo. Lights on display do not appear to be affected but office will need to contact extended warranty for authorization. Ordering UI in in case we get authorization. ; ordrng 1 6750CL0001D (OVERLOAD PROTECTOR) and 1 ADH73150208 (DRIER ASSEMBLY ) and 1 EBR72955426 (USER INTERFACE ) and 1 JIG (JIG) and 1 TCA38151706 (COMPRESSOR ) and 1 TJ90SF8404 (ACCESS VALVE)
DRYER WHIRLPOOL WED8500DC3 Arrived on site for a dryer that’s making a mildew smell. Inspected unit and work area. Ran unit through a normal dry cycle and unit ran as designed and heated. Found mildew smell coming from home vent going up into the wall. Customer advised that the clothes did not smell the same way but that the room will smell that way after a dry cycle. Informed customer they may have water seeping into the dryer vent causing that smell and when it heated it was radiating that smell into the home. Unit is working as designed. Call complete.
DISHWASHER GE ZBD6880K10SS Arrived on site to test unit for unit not washing dishes. Test unit by putting some dirty dishes in top rack and bottom rack. Test unit and found unit getting cold water. Turned hot water on at sink and started unit again and dishes getting cleaned. Advised customer unit needs 120-140 degree water to perform correctly. Opened door while unit running and water spraying all the way out plenty on pressure job complete.
REFRIGERATOR WHIRLPOOL KRFC704FPS03 Arrived onsite and found unit operating with hi pressure causing intermittent water failure. Installed tubing and pressure regulator. All checks good.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "arrived on site to inspect refrigerator leaking water. Upon further inspection, i found the mullion in the door closed position keeping the unit doors from closing and allowing warm air into the RC section. I found a large amount of condensation in the RC section on the waterbox cover, back wall, and ice maker housing. Also found the right corner of the waterbox cover not snapped it. When I removed the waterbox cover, a large amount of water came out. I tested the ice maker fill tube and water dispenser line and they are not leaking. I found that the door switch harness in between the ice maker housing and dual valve was badly corroded and causing the left door switch to not function properly. I attempted to clean the connectors and retested and still did not functioning correctly. Contacted Techline and spoke to Chris and then attempted to video chat in order for him to see the issue, but the chat failed. I emailed pictures to him and he recommende
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site for oven not turning off. Inspected unit and work area, found fault code F6E0 communication error. We have already been out and replaced the UI before. But unit was not connected to WiFi.i am replacing both the UI and the control. Reassembled the unit and reinstalled into the cabinet. Powered unit back and and tested, unit tested good. Connected to WiFi and whirlpool app"
WASHER MAYTAG MVWB765FW3 "Arrived onsite for a washer that had an F5 error that went away but now only works in the normal cycle and no other cycles will start. I entered the diagnostics cycle and F5 would flash then the unit would immediately default to the service test cycle. I was able to get the unit in a UI test and all selections are working as designed. I checked stored fault codes and the unit only had the F5E4. I ran service test 52 and the unit worked as designed. I tried running a regular cycle and the unit will not start in any cycle, it only gives a double beep like the door is not locking. I ran the manual lock test and the unit worked as designed. I checked the lid switch and found it open. The lid lock assembly needs to be replaced. I replaced the lid lock assembly and tested the washer. The unit is working as designed. Call complete."
WASHER LG WM3470HWA "arrived on site to install previously diagnosed and ordered parts. Due to the valves failure, I removed and replaced both valves and tested. Unit is operating as designed. When I removed the hoses from the valve, I found debris in the screens and the hoses looked rusty on the insides. The customer advised that the hoses/unit are approximately six years old. I advised the customer that the hoses should be replaced every 5-6 years. Customer wants the hoses replaced also. No water leaks observed during service.; ordrng 1 TJ75SSFFB (HOSES)"
DRYER MAYTAG MEDB835DW4 Arrived on job for complaints of water on floor and vent code. Found the exhaust vent has an extra piece to divert air to flow closer to the thermistor. That part was loose and would pivot causing a vent error reading. Secured part and tested dryer.
DISHWASHER KITCHENAID KDTM404ESS1 "Arrived onsite for a dishwasher not draining. I found the dishwasher drained on arrival. I checked stored error codes and found an F6E4, F8E2, & F8E1. I found the drain pump not pumping correctly and slow. The pump needs to be replaced. I replaced the drain pump and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete."
DISHWASHER WHIRLPOOL WDT780SAEM1 Arrived onsite and found failed wash motor. Repaired unit.
DISHWASHER KITCHENAID KDTE204GPS0 "Arrived on site for dishwasher tracks broken. Inspected unit and work area, found the right side had broken and fallen. I replaced both left and right tracks. Tested the unit, unit operated as designed no water leaks. the tracks will be covered for parts and labor because of the serv pointer W11296667.
REFRIGERATOR LG LFXS30726S/00 "arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps and found the FC=76 & RC=63 degrees. I found all fans were operating and compressor was on and felt room temp. All lines coming out and going in to compressor were room temp. Checked evaporators and found no frost patterns. I am ordering a sealed system consisting of the compressor, both evaporators, dryer, access valve, jig, main control, CNOTE-2 HR JOB, CNOTE-AUTHORIZATION, CNOTE-OFFICE TO SCHEDULE RETURN SERVICE. No water leaks observed during service.; ordrng 1 4J00977P (ACCESS TUBE) and 1 ADH73150210 (DRYER) and 1 ADL73341415 (EVAPORATOR RC) and 1 ADL73981017 (EVAPORATOR FREEZER) and 1 CNOTE (AUTHORIZATION ) and 1 CNOTE (OFFICE TO SCHEDULE RETURN SERVICE ) and 1 CNOTE (2 HOUR JOB) and 1 EBR78940615 (CONTROL) and 1 JIG (JIG) and 1 TCA38091801 (UNIVERSAL COMPRESSOR) and 1 TCA38151706 (COMPRESSOR) and 1 TJ90SF8404 (ACCESS VALVE)"
DRYER WHIRLPOOL WED4800BQ0 Arrived on job for complaints of turning off after 5 minutes. Found the motor shutting off getting too hot.
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrive on site to install previous diagnosed parts. Gained access to the fill valve and replaced new. Ran unit through a test cycle. Found the fill hose leaking from the fill valve. Inspected hose and clamp, found clamp not holding the hose tight enough. I am ordering a fill house W10878507, 2 clamps WP596669, and bringing another fill valve w11175771 just in case. ; ordrng 1 W10878507 (FILL HOSE) and 1 W11175771 (FILL VALVE) and 2 WP596669 (CLAMPS)s"
RANGE WHIRLPOOL WFG515S0JB0 Arrived on site for left front burner not lighting . Burner is getting gas and proper spark placement . Replaced burner head . Unit is now igniting . No gas leaks detected at time of service . Job complete .
REFRIGERATOR WHIRLPOOL KBSN608ESS01 "Arrived on site for customer complaint of no lights on either side, found multiple modules needed replacing, I replaced modules, unit tested good"
REFRIGERATOR KENMORE 5.97E+02 Arrived onsite for a refrigerator for not cooling. I found the start device defective. I replaced the start device with WPW10197426 START-DEV from truck stock and tested the unit. The unit is working as designed. Call complete.
DRYER WHIRLPOOL WED4850HW0 "Arrived on site to inspect dryer for not turning, upon inspection found the belt had broken causing no turning, replaced belt and reinspected all parts, no problems found. All functions returned. Complete"
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site to replace previously ordered parts for refrigerator. Replaced both water valves, ice box plate, shaft, and mounting screws. Tested unit and found all is functioning properly at this time. Did advise homeowner aftermarket filters could cause issues with water flow through unit. No leaks were found at time of service."
RANGE FRIGIDAIRE FFIC3026TB "Arrived on site and inspected cooktop and found it is currently operating normally. What customer may be experiencing is left rear element power cycling in order to keep from overheating. Recommended that if customer still continues to have a problem a video should be taken to help with diagnosis. Took one picture of cooktop operating normally, job complete"
OVEN KITCHENAID KOSE500ESS02 "Arrived on site for customer complaint of no display, found blown fuse, I replaced fuse, unit tested good."
COOKTOP KITCHENAID KICU569XSS00 Arrived onsite for a cooktop that is possibly wired wrong. Ms stated another company came out and replaced the controls and the unit didn’t work. Ms stated the other company stated the unit was wired wrong. I found that the cooktop had not been configured after the controls were replaced. I configured the cooktop and tested the burners. All the burners are working as designed. Call complete.
FREEZER WHIRLPOOL WRF555SDFZ08 "Arrived on site for no light in freezer. Opened freezer door, unit not registering door open light off,diagnosed a defective switch. Installed a new switch tested switch operation unit working as designed."
RANGE GE JGBP35WEW1WW Arrived onsite for a range that has a gas smell when not in use. I checked the range for gas leaks and found none. Ms stated she had left a knob on but thought the smell took a long time to go away. The unit is working as designed.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site to replace user interface for refrigerator replace part and verified voltage through heater. All checks good at this time. No leaks were found at time of service.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site to diagnose a refrigerator that is not producing ice. Found ice bucket switch not fully wired at time of manufacturing preventing icemaker from cycling. Rewired switch properly and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
REFRIGERATOR WHIRLPOOL WRR56X18FW01 "Arrived on site for no cool. Found ice ball on inlet to evaporator,low side pressure diagnosed leak at evaporator coil,replaced evaporator and filter drier vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"
OVEN WHIRLPOOL WFE550S0HZ "Arrived on site to inspect oven and install terminal, installed terminal after repairing wiring and connectors. Tested all functions of oven, heat returned, burners worked, no problems found. Complete"
WASHER WHIRLPOOL WET4027HW0 Arrived onsite for washing machine that won’t start. Inspected unit and work area. Customer had the unit in a empty cycle. Placed unit in a normal cycle and unit started to run. Placed unit in service diagnostics and found an F2 E1 (UI stuck button). Tested the unit in several cycles including rapid wash delicates and normal and unit is running as designed. Customer advised that she did not really know how to use this unit so I went over user care guide and gave her some tips on how to use the machine properly. Unit is working as designed. Call complete.
DISHWASHER WHIRLPOOL GU940SCGB2 "Arrived on site for customer complaint of unit leaking, found leak coming from drain hose, I replaced the drain hose, unit tested good.
DISHWASHER WHIRLPOOL WDF540PADM2 Arrived on job for complaints of not cleaning dishes. Found the wash motor not working. After replacement test operation. No leaks detected at time of service.
WASHER WHIRLPOOL WFW92HEFW0 Arrived on site to install previously diagnosed control panel to resolve safety issue with burn on control panel. Installed new UI panel and retested. Unit powers on and works as designed with no damage or heat. All is working as designed. Called safety to inform of findings. Customer also had a tear in the bellow that they thought may have been related. Customer said she called safety and they would replace any needed parts. Called safety and they are allowing us to cover the bellow under the same authorization and and reference number. Ordering 1 WPLW11173364 bellow.; ordrng 1 W11173364 (bellow)
REFRIGERATOR GE DSE25JSHBCSS "arrived on site to inspect refrigerator noises. Upon further inspection, I removed the ice bin and found a small amount of frost built up on the auger arm equivalent to a small air leak. Removed the evaporator cover and found condensation at the back wall of the evaporator. It appears that the door may have been left open allowing warm air to flow and cause the condensation and eventually it frosted up. I advised the customer of my findings. No water leaks observed during service, job completed."
RANGE WHIRLPOOL WEG750H0HZ0 "Arrived on site and inspected range and found UI goes out when cooktop burners are ignited. , 7727580374; ordrng 1 W11339754 (CONSOLE)"
DISHWASHER WHIRLPOOL WDT970SAHV0 Arrived on site to install previously diagnosed inner door. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
DRYER WHIRLPOOL WET4027HW0 Arrived on job for complaints of dryer not stopping when door open. Found the door switch stuck in the closed position. Replaced switch and test operation.
DRYER WHIRLPOOL WED5620HW1 "Arrived on site to inspect dryer for non operating, replaced thermistor per last tech and cleared error codes, tested on diagnostic. Job complete"
REFRIGERATOR MAYTAG MRT118FFFE04 Arrived on site for refrigerator that’s not cooling. Inspected unit and work area. Unit has been unplugged for several days. Plugging it in and found condenser fan running evaporator fan running. Compressor kicked on but was pulling .545 A. No frost pattern was developing. Unit has small amounts of oil leaking from the top of the dryer. Office will need to contact customer to schedule a return date due to compressor and evaporator being PSP items.; ordrng 1 LOCKRINGLOCKRING (LOCK RING) and 1 W10913906 (coupler) and 1 W11107829 (DRIER) and 1 W11209866 (compressor) and 1 W11407409 (EVAPORATOR )
WASHER MAYTAG MVWC565FW1 Arrived onsite for unit making noise during spin cycle. Put unit in diagnostics test. Did not get an error code. Further inspection. The suspension was missing the cups in the front of the unit. Causing balance to go off. Replaced suspension. Tested unit.uni test good.no leaks at this time. Job complete.
MICROWAVE IKEA IMBS104GSS00 "Arrived on site to install previous diagnosed parts. Gained access to the filter board and the switches, replaced all new. Tested unit and still not heating. I tested the fuse, mag thermostat and cavity thermostat, all tested good. Called tech line and spoke with Scott SR#7727578186, advised Scott of the situation. Scott suggested testing the wiring harness to see if any wires are broken. Found broken wire from cavity thermostat to the inverter. I am ordering the harness pcb to inverter W10474490 and the sensor harness W11356971 just in case. The office will call to schedule when we have the parts in. Bringing the mag and inverter just Incase. ; ordrng 1 W10474490 (HARNESS, PCB TO INVERTER) and 1 W11356971 (HARNESS SENSOR )"
REFRIGERATOR WHIRLPOOL JS48PPDUDE01 "Arrived on site for customer complaint of fresh food section gasket torn. I replaced fresh food section gasket, unit tested good."
REFRIGERATOR LG LSC27950SB "Arrived on site to inspect fridge for no ice and no light, upon inspection found the door switch non operational. Replaced switch and leveled door correctly, icemaker works but flap that opens to let out ice does not, ordering correct parts. Office to reschedule ; ordrng 1 3017JA2009C (DISPENSER PARTS) and 1 5007JA3006R (DOOR )"
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to inspect fridge for no cooling, upon inspection found the evap fan not running and power cycling the fridge. Talked to Techline and was advised to change our evap fan, changed out fan and retested. No problems found. Job complete"
WASHER ESTATE TAWS700RQ3 "Arrived onsite for a washer that won’t advance, makes a brief humming noise, and then clicks and shuts off. I found the motor overload tripping. I found the start winding showing 7.6 ohms and the run winding showing 1.2 ohms. The run capacitor was within specs. The gear case is leaking oil. The motor and gear case need to be replaced.
DOWNDRAFT JENN-AIR CVE3400W Arrived on site and installed element switches. Found after installing the harness shorted as well due to water getting into switches.
COOKTOP JENN-AIR JGCP436HL00 "Arrived on site for customer complaint of front right burner not lighting well, I found burner head needed adjusting, unit tested good."
DRYER GE DWSR483EG3WW Arrived onsite and found unit operating with broken belt. Replaced belt. Unit is now operating as designed.
WASHER MAYTAG MAV5758EWW (KD) Arrived on site and tested operation found no error codes. Ran cycle and noticed cold water valve not dispensing water properly. Removed cold water line and found plastic build up in connection. Removed contents and tested operation. Found unit working properly. Job complete
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site , replaced cam and belt . Ran calibration and diagnostics wash . Washer is no longer making noise . No water leaks detected . Job complete ."
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site for error code F8E0. Inspected unit and work area. Found communication error codes and upper cooling fan error. I entered diagnostics and tested both the upper and lower fan, both came on fork high and low settings. Found unit not on WiFi. While inspecting the unit, the oven light kept turning itself on and off. I replaced the control hv. Explained to the customer that if the unit is not connected to WiFi, it will not work properly without receiving its updates. The unit will turn the light on and off, the time will jump or it will reset its self. I connected the unit to WiFi, and to the customer whirlpool app. We tested the light from the app and it comes in and off. Job complete."
DISHWASHER BOSCH SHE4AP06UC/06 "Arrived on site for dishwasher that’s not draining. Inspected unit and work area. Unit still had water at the bottom of the dishwasher. Placed unit in a normal cycle and unit began to drain. Opened up dishwasher and found all water removed from the bottom of the dishwasher. Placed unit in service diagnostics and found zero error codes. I called Bosch Techline at 1:00pm and spoke to John (he advised they do not have file numbers but to mention the time we called). He had me check a few things and found the unit was not installed properly with the drain hose. The unit is draining into a sealed drain system with no airflow, causing intermittent issues. He advised they needed to fix the drain hose installation."
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Arrived on site for ice build up on the freezer light. Inspected unit and work area, found the unit out of level and the freezer gasket not sealing properly, form how it was stored. I remolded the freezer gasket using some silicone, and my steamer. Gasket is sealing properly now. I cleaned up the ice build up on the inside of the freezer. I also leveled the unit properly and ensured all the doors are sealing properly. Job complete."
WASHER MAYTAG MHW5630HC0 Arrived on site and installed new dispenser and shocks. Tested operation and found unit working properly. Job complete
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site to diagnose issue with ice not dispensing. Performed diagnostic and ran unit. Could visibly see a small water drip coming from fill tube, and ice is not coming out as individual cubes, but several stuck together. Replaced inlet valve to resolve water seep. Ran unit and you can hear a groan when dispensing, and the auger motor fork feels like it’s slipping off the bucket when dispensing. Need to order new ice bucket, auger motor, and auger fork. ordrng 1 W11185686 (ice-contnr) and 1 WP63052-2 (impeller) and 1 WPW10317991 (motor)"
REFRIGERATOR KITCHENAID KRFF507HPS00 "arrived on site to inspect refrigerator noises. Upon further inspection, I placed the unit in diagnostics and test3d the damper ad found it to be loud when the door is opening and closing. I removed and replaced the damper and retested and the unit is operating as designed. No water leaks observed during service, job completed."
REFRIGERATOR KITCHENAID KSC24C8EYY02 Arrived onsite for a refrigerator with the drain stopped up again and the water is coming out the door. I found the drain tube completely stopped up with rust from the drip pan deteriorating. The drip pan needs to be replaced. I removed the RC drain tube and cleaned it out..; ordrng 1 W11162078 (PAN-DRIP)
RANGE WHIRLPOOL WFE525S0HS1 "Arrived on site ,replaced harness and and control. Tested unit all checked normal . Job complete ."
REFRIGERATOR MAYTAG MFI2569VEM1
WASHER MAYTAG MVWB765FW3 "Arrived on site for not draining . Talking to customer sometimes load is still wet at end . Found oil on stator and on cabinet walls . Only error code was stuck key . Ran diagnostics all buttons functioning properly . Ordering gear,case and clutch . No water leaks detected at time of service . Please call to set return . ; ordrng 1 AUTHO and 1 W10754448 (clutch) and 1 W11393685 (GEAR CASE )"
RANGE WHIRLPOOL WFE540H0ES0 Arrived to inspect range heating issues.Found the bake element didn’t have continuity therefore it was defective.Removed and replaced it.Reassembled and unit tested as designed.Customer satisfied.Job complete
REFRIGERATOR KITCHENAID KSSO48FTX02 (KD)Arrived on site and tested operation found unit intermittently cutting off and on. Found control has failed. Unit will need control kit to repair. Installed new control kit tested operation found unit working properly. Job complete
RANGE WHIRLPOOL WFG515S0ES1 "Arrived on site for oven lighting but after first pre heat oven will sometimes have a hard time lighting again .replaced igniter . Tested unit , oven is lighting but still having trouble lighting . Ordering regulator , bake harnes , . No gas leaks detected at time of service .; ordrng 1 W11161843 (BAKE HARNES ) and 1 WP8054078 (burnr-brlr) and 1 WP9758078 (burnr-oven) and 1 WPW10602001 (REGULATOR )"
WASHER MAYTAG MVWB765FW0 Arrived onsite to replace parts ordered by previous tech. Replaced control board. Tested unit in diagnostics mode and ran calibration. Unit test good. No leaks at this time. Job complete
DISHWASHER WHIRLPOOL WDF530PAYM7 "Arrived on site and found unit operating with fill valve slow trickle into tub while idle. Ordering valve to repair. ; ordrng 1 W11175771 (FILL VALVE)"
REFRIGERATOR KITCHENAID KRFC300ESS03 "Arrived on site for customer complaint of scratches on water dispenser as well as shelf. I replaced water dispenser cover, ordering shelf to be sent to customer. ; ordrng 1 CNOTE (SHIP TO CUSTOMER ) and 1 WP12744905 (door comp)"
OVEN KITCHENAID KODE300ESS04 "Arrived on site and inspected oven and found purple wire to upper oven sensor is disconnected from harness, took one picture. Also found broil element connector is not attached, took one picture. After reconnecting both preheated oven to 350° and it is working properly, job complete"
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site to install previously diagnosed control to resolve light and RC no cool issue. Replaced control and retested. Unit kicked on immediately and began cooling, and all lights are working. All is working as designed. Call complete."
MICROWAVE BOSCH HMC80251UC/01 "Arrived on site to install previous diagnosed parts. Gained access to the control panel, and replaced new. Tested the unit, unit is operating as designed. The panel is visible.
DISHWASHER WHIRLPOOL WDF330PAHW2 Arrived on site for dishwasher not operating properly. Tested and inspected unit and found failed strike. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site for a refrigerator to replaced previous diagnosed parts. Replaced previous diagnosed parts. Tested unit and it’s working as designed. There were no water leaks present at the time of service. Call complete.
WASHER WHIRLPOOL MVWB765FW2 "Arrived on site to install previous diagnosed parts. Found I was missing 4 screws(W11027980). Gained spaces to under the unit and installed the new rotor, stator and clutch. Ran a calibration cycle on the unit, and than ran an automatic test cycle, everything operated as designed . No water leaks detected. Job complete."
DISHWASHER JENN-AIR JDB1250AWS "Arrived on site to diagnose dishwasher with door that was not latching. Performed diagnostic and checked latch. Found latch catch was broken and stuck in the engaged position and would not unlock. Replaced latch and retested. Door locks and works as intended at this time. No water leaks found. Call complete."
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived to inspect led light issues.Found the 2 in the ceiling attached to the ice maker were defective.Removed and replaced both modules and unit began operating as designed.Customer satisfied.All water lines were dry at the time of service.Job complete
MICROWAVE WHIRLPOOL MH6151XHQ0
REFRIGERATOR FRIGIDAIRE FFTR1814TWF Arrived on site to perform sealed system repair for refrigerator. Found sealed system leak at capillary connection to filter dryer. Replaced filter dryer and added process stub. Pulled unit in to vacuum and charged unit with manufacturers recommended amount of refrigerant. All is working properly at this time and no leaks were found after services were performed. No water connections present on unit.
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site and inspected dishwasher and found saved error codes 6/4, 6/3. Found connector to float switch is off and after re-securing. Ran a diagnostic cycle and it completed properly. Found no drain loop in drain hose and dishwasher is leaning forward. Corrected drain hose and recommended that installation be corrected. Cabinet will need to be modified in order to have dishwasher leaning backwards slightly. No water leaks from connections at time of service, job complete."
DISHWASHER MAYTAG MDB8989SHZ0 (KD) Arrived on site and found unit not draining. Upon further inspection I found the drain hose knockout in the disposal was not taken out . Took the knockout out and tested operation. Found unit working properly. No leaks at the time of service. Job complete.
DRYER GE GTD75ECSL1WS Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced user interface control and tested unit. Unit is working as designed. Call complete.