"Arrived onsite to install previously ordered parts with second man WP. Replaced cold valve W11316256, hot valve W11316255, drawer W11524105, and latch W11316250. Test unit and unit is operating as designed. No leaks present at this time. Job complete"

"Arrived on site for a refrigerator thats not making ice again. Inspected unit and work area. Did confirm the customers complaint and found the icemaker would not move even when attempting to jump the icemaker. I called Whirlpool Techline and spoke to Derrick SR# 7735502472. He advised that because the unit temperatures were accurate and the motor was not turning, h advised to replace the icemaker. When ahead and replace the icemaker and tested the unit. The unit began to work and operate as designed. Call complete."

Arrived onsite for loud grinding noise. Upon arrival ran diagnostics and there are no saved error codes. Rand manual components test and found unit making noise during agitation and beginning of spin. Once spin starts then there is no noise. Found failed cam. Replaced camW10721967 and belt W11239857. Calibrated unit and ran automatic cycle. Unit operates as designed. No leaks present at this time. Job complete.

Arrived onsite for a wall oven that is showing a code for cooling fan speed. Upon arrival I power cycled the unit and tested unit found unit still with code.I replace the control and cooling fan and tested unit and found unit operating as designed. Job complete.

Arrived on site to test unit for unit leaking. Test unit and found rack coming from left side of the door from the corner. Broken spray arms. Ordering new spray arms and will replace gasket too. Office to reschedule ; ordrng 1 W11545334 (Upper spray arm) and 1 W11550888 (Lower spray arm)

Arrived onsite for a range that has a gas leak at the back of it. The gas was cut off at the rear of the range on arrival. I turned the gas on and tested all the fittings and the hose along with the wall shut off valve. I tested with bubbles and my electronic leak detector. I found no gas leaks present so I tested all the burners and the open top valves and tested the connectors at the oven safetys. There were no gas leaks present anywhere at this time. I advised the customer to turn the wall valve off and on once a year to keep the graphite grease in the valve good. I explained to the customer how the regulator vent works and he suspects this could have possibly been an issue because of all the work in the area.

Arrived on site to test unit for unit not heating to 350 and not turning off. Customer said it only got to 275. Checked error codes no error codes found. Turned unit on to 350 and unit presented to 350 and unit turned off. Couldnt duplicate the problem at this time.

Arrived on site for refrigerator not cooling inspected unit and work area. Removed evaporator and found that the evaporator was damaged and will need a sealed system repair. Customer has declined any further repairs.

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the control and check the evaporator for any signs of the heater being disconnected. Did not find the heater disconnected from the connector. Advise the customer to keep it on the unit over the next 30 days in the fall back if any other issues persist. Call complete.

"Arrived on site to diagnose refrigerator not making any ice. Cycled icemaker and found it does cycle, but no water enters icemaker. Jumped valve and it sounded super weak. Replaced valve and tested. Valve sounds healthy now, but water still isn't reaching the mold. Steamed out fill tube due to icicle buildup. Tested and verified all working as designed. Call complete."

Arrived on site to replace previously ordered parts for washer. Replaced lid assembly and tested unit. Found all is functioning properly at this time and no leaks were found at time of service. No other parts were needed to correct issue.

Arrived onsite for a refrigerator not dispensing ice correctly. The customer also stated that it drips water from the ice door on the separator. I found the ice bin full of ice and loose. I tested the dispenser and it dispensed ice properly. I went over dumping any unused ice from the bucket in two weeks with the customer. The customer stated they only use cubed ice and no crushed ice. I tested the ice door on the separator and found it leaking. The separator will need to be replaced. ordrng 1 W11423781 (Ice door)

Arrived on site to test unit for unit leaking. Test unit and found unit leaking from diverted motor. Will need to replace sump and motor. Ordering new sump and motor office to reschedule ; O-emld tckt

Arrived on site. Found corrosion on display connector installed new display found on/off display unresponsive removed connection found corrosion in harness ordering new harness; ordrng 1 W10789534 (Harness)

Arrived on site for washing machine not agitating. I inspected the unit and work area i found F0e3 over load f8e1 long fill. I gained access to the gear case and found the slider ring loose. I replaced the slider. I recalibrated the unit and ran it through a diagnostic cycle. The unit is working as designed. Job complete.

"Arrived on site for oven not igniting, but the cooktop will. I inspected the unit and work area. I found the Bruner assembly and ignitor in good condition. I found the air flow Metter wide open on the burner assembly, I adjusted the meter until the burner ignited every time. The unit is now working as designed. Job complete"

"WRX986SIHZ01 Arrived to instal previously diagnosed and ordered part. I installed the replacement FC drawer front and tested. Operational test good, no leaks observed during service."

Arrived on site to replaced the inlet water valve. I replaced the valve but found the hoses are leaking. I advised the customer will need new hoses. Job complete.

"Arrived on site for fridge making a humming noise. No one answered the door. I called techline and spoke to Andrew, I spoke to him about the previous repair and the noise from the Evaporator fan is normal and there was no change once the motor was replaced. He advised there is no repair needed.I received sr# 7735487735."

Arrived onsite for washer stopping mid cycle and not spinning clothes out properly. Upon arrival inspected unit. Ran test and found failed capacitor. Also found small leak from cold water supply hose. Replaced Capacitor and tested. Also tightened supply line at valve. Unit no longer leaking and all test passed. Recommended customer keep an eye out the supply line. If water is noticed need to replace hoses. No leaks present at this time. Job complete

Arrived onsite for dryer not spinning. Upon arrival inspected unit. Found motor failure at shaft and also damaged belt. Replaced motor and replace kit. Tested unit and unit is functioning properly. Job complete

"Arrived onsite for refrigerator making buzzing noise. Upon arrival inspected unit. Found that customer was experiencing a combination of normal operating noises. Identified for customer the difference of the compressor, evaporator fan, Ive harvest , fill, and dampener. All of these components have motorized noise. Sometimes a combination of mechanisms may seem to be slightly louder at times. Also unit is placed in a large open area which makes noise more audible in the area. Instructed customer on reviewing owners manual for normal operating noises. Job complete"

Arrived on site for washer not filling correctly or completing cycles. Upon arrival confirmed issue. Found f8e1 in diagnostics. Found cold side of inlet valve not opening fully during any tests. Replaced valve then reassembled and tested unit. Found no leaks and washer now working as designed call complete

"Arrived on site for dishwasher still leaking . Compared recently installed door gasket , both identical. Reinstalled gasket . Ran diagnostics and stared leaking . Found sprayer arm is cracking . Ran dishwasher with out spray arm . No leaking from under door . Going to have service manager call customer ."

"Arrived on site and inspected washer and found strike is broken after replacing it washer is working properly, job complete"

"Arrived to instal previously diagnosed and ordered part. I found the gear case was in failure as well and would require the gear case and slider. Prior to further repair, attempted removal of the wash plate retaining nut was not possible without damage. Due to the additional cost of the gear case, slider, wash plate and nut, the customer elected to forgo further repair. No leaks observed during service."

Arrived onsite and installed LED kits to restore lighting in refrigerator. All checks good. Unit is now operating as designed all checks good.

"Arrived on site for dryer over heating, burning and leaving water in vent hose. Upon arrival confirmed issue. Found dryer could heat as designed while not being connected to venting. Using tests kit I found major clog in vent of home and could see clog externally outside of home. Instructed customer toHey would need a dryer vent cleaning in order to resolve issue. Dryer working as designed call complete"

"Arrived on site , found igniter wasnt connected to harness . Installed connection back on igniter . Ran preheat. No gas leaks detected at time of service. Job complete"

Arrived onsite for sudsing leak that had triggered a overflow emergency drain. Reset. Unit is no longer operating with a failure. No leaks at time of service. All checks good. Advised customer on findings.

Arrived on site to test unit for unit not draining. Test unit and found bad drain pump. Replaced drain pump test unit and unit test good job complete no leaks present at this time.

"Arrived on site to test unit for ice maker broken. Found ice tray fell out of place and was hanging in ice bin. Replaced icemaker, unit working as designed. No leaks detected. Job complete."

"Arrived on site to test unit for pooping sound and tripping breaker. Found ground wire in power cord connection was pinched through wire shielding/insulation and making contact on L2. Cut bad piece of wire out and reconnected. Also moved wire to prevent from being pinched. Tested unit, unit now working as designed. Advised to download whirlpool app and connect unit to WiFi to ensure latest software updates. Job complete. Use autho W15LJS1WPL1SR#7735422765"

Arrived onsite for fridge tripping the breaker. Customer has change the plug and the breaker. Customer say that seems to trip the breaker after the use the ice dispenser. I open up fridge to remove the IM and it was frozen in place I could see ice frozen on the bottom candy that the IM sits in. I tried to remove the IM and could not due to it being frozen in place. Told customer that I was ordering a new icemaker and that this one needs to be defrosted when we come back so it can be removed. Office to reschedule when all parts are in. No water leaks detected during service.; ordrng 1 W10884720 (Harness IM) and 1 WPW10300024 (IM) and 1 WPW10312691 (IM caddy)

"Arrived on site for a refrigerator that is not cooling. Inspected unit and work area. Plug the unit in and found the compressor immediately overload within three seconds. Gained access to the compressor and replaced the start device with the truck stock start device. Plug the unit back in and immediately experienced the same issue. The unit will need a new compressor, dryer, and access valve for repair. Ordering all parts including a lokring kit for the repair and the office will need to contact the customer about a return date due to limited parts availability. Please schedule service for at least two hours on the return trip please.; ordrng 1 W11480426 (Compressor) and 1 WPW10143759 (Drier) and 1 W11506635 (Access valve) and 1 LOKRINGKIT (LOKRING KIT) and 1 NITROGEN (NITROGEN) and 1 W12504434 (Drier coupler) and 1 W11504436 (Drier coupler)"

Arrived on site for a washing machine that has a broken knob. Inspected unit and work area. Found the infinite rotary switch and the knob were both broken. Spoke with claims and advise the customer that their extended warranty would not cover the knob. Ordering both parts and the office will need to contact the customer about a return date due to limited parts availability.; ordrng 1 WPW10414398 (Water level switch) and 1 WPW10453947 (Knob)

Arrived one site for a refrigerator that is making a loud humming noise and is ringing all the time (not going through defrost). Upon arrival I replaced the evap fan motor due to it being noisy and the thermistor and control to help the unit go though defrost. I also found that the ice dispenser door was not closed properly Allowing condensation buildup in the ice bin. Upon further inspection I found a gap/bend in the chassis. I contacted tech line and submitted it for review.with Robert sr#7735491947. Job complete ; ordrng 1 W11423782 (DOOR-ICE)

Arrived onsite and found unit operating with leaking fresh water valve. Will need new valve to repair. Customer will make stacked laundry center accessible for one man repair.

"Arrived to inspect leaking. The customer described an issue where a small amount of water was found in the area of the front left corner and it was at irregular intervals. The unit would also make screeching noises periodically. Per MFG Technical Service Pointer #: W11651001 Rev A, the unit will require the updated tub ring. Further inspection revealed the gear case was leaking oil and will require replacement as well. The rotor had worn areas on the lower part of the engagement teeth. Office to contact the customer and arrange return service. No leaks observed during service.; ordrng 1 W11590590 (Tub Ring) and 1 W11449841 (Gear Case) and 1 W10734521 (Slider) and 1 W11260238 (Rotor)"

"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was not cooling. Inspected unit and found that the compressor was humming loud. Unit will need a sealed system repair. Office to schedule customer for 2hr repair sealed system. ; ordrng 1 Compressor and 1 WPW10143759 (UV drier) and 1 W11506635 (Access valve) and 1 Nitrogen (Nitrogen) and 1 R600KIT (R600 kit) and 1 2hrsealedsystem (2hr sealed system)"

"Arrived on site to diagnose refrigerator not cooling in either compartment. Checked unit and found no frost pattern present, compressor running hit. Unit has sealed system failure present. Ordering sealed system parts to resolve. R600 system; ordrng 1 R600Kit (R600 Kit) and 1 Nitrogen (Nitrogen) and 1 Wpw10143759 (Dryer) and 1 W11506635 (Access Valve) and 1 W11579351 (Evap) and 1 W11580057 (Compressor)"

"Arrived on site for washer, inspected unit and work area. Same problem as before. Entered diagnostics and retrieved error codes F9E1, F8E6. The lid was locked and tub 1/4 full of water. I tried running diagnostics and nothing would work. I am ordering the lid lock and the strike, returning with control and prescreened parts. If control or other parts are needed we will have to order autho. No leaks where observed during service ; ordrng 1 W11394572 (Lid lock) and 1 W11457841 (Strike) and 1 W11419051 (Control)"

Arrived on site to inspect unit for damage. Found wash basket has sharp rip. Needing basket to fix issue. Showing out of stock so office to reschedule. ; ordrng 1 W10752719 (Basket)

Arrived onsite for unit turning off once heats over 400. Test unit and control powers off completely once oven heats. Once unit cools the control turns back on. . Need to replace control. Ordering control . Office to reschedule ; ordrng 1 W11126814 (Control)

Arrived onsite for Vibration During Cycle . Upon arrival ran diagnostics and tmhere are no saved error codes. Test spin cycle and there is lots of vibration. Noticed unit is installed on former garage floor and is not leveled. Leveled the unit. Inspected hub and is a little loose. Replaced hub W10528947 with truck stock and vibration is better but some vibration is still there. Need to replace gearcase. Ordering gearcase. Office to reschedule ; ordrng 1 W11454734 (Gearcase)

Arrived onsite and found frosted up evaporator likely control failing to enter defrost often enough. ordering the control to repair. Customer will defrost so we can verify wiring is optimal on return. All else checks good. ordrng 1 W11546690 (Control)

"Arrived on site to inspect dishwasher not heating. Upon further inspection, the customer advised that when they press the heated dry key, the indicator light doesnt come on anymore. I placed the unit in diagnostics showing error code F6E4 and F6E6 and I noticed the heated dry indicator is not lighting up. Cleared the codes and continued with testing. While testing, I placed my multimeter on the black wire at the junction box and tested amp draw to the components. I interrupted testing and checked inside and found a large amount of soap suds in the bottom of the tub. Customer advised they rinse their dishes before placing them in the dishwasher and they use Dawn dishwashing liquid to rinse them. The unit is operating as designed, other than the control panel indicator. I also found the Cancel indicator is faint. I am ordering the control panel and scheduled turn service . I made recommendations for use and care, as well as, detergent and rinse aid use. No water leaks observed during service.; ordrng 1 WPW10481130 (Control panel)"

"Arrived on site for dishwasher, inspected unit and work area. Customers complaint was console skin has lifted again and the display is missing digits. I will have to order the parts and office will schedule when available. No leaks where observed during service. ; ordrng 1 W11460962 (UI) and 1 W11460908 (Console)"

Arrived on site to replace previously ordered parts for microwave. Noted mag damaged during shipping and I am reordering it. Return date set; ordrng 1 W11346197 (Magnetron)

Arrived on site for a washing machine that is still not completing cycles. Inspected unit and work area. Ran the unit through diagnostics and found an F7 E1 ( basket speed fault) error code again. Spoke with claims and was advised that this would be covered under the previous 90 day repair. Ran the unit through a high speed spin and found that the unit stopped spinning after about 45 seconds indicating the actuator could not read the basket spin speed. Replaced the actuator with a truck stock actuator (W10913953) and tested the unit. The unit began to work and operate as designed. Had the customer run a couple loads in the wash and the customer advised that the unit Completed two cycles and is still working as designed. Call complete.; ordrng 1 W10913953 (Actuator)

"Arrived on site to diagnose refrigerator that had lights dim first, then unit lost all power for over a day. Unit came back on and has been cooling, but lights still do not properly function. LED module needs to be replaced to fully resolve repair. No other loads showed any evidence of power drain / loss. Office to schedule when we get part. ; ordrng 1 W11527432 (LED module)"

"Arrived on site to follow up on washer that is not fully spinning out clothes. Customer advised me that even when it's doing its final spin it will run water in the tub, and even when cycle completed there is still water in the clothes. I found no errors present and unit is level. Ordering a new control to resolve, and customer advised we need to install and update the maytag app and software on unit. This should resolve all issues present. Ordering control. Returning tech needs to make sure software gets updated. ; ordrng 1 W11419171 (Control)"

"Arrived on site to diagnose washer that customer saw smoking. Examined unit and found char spots on the control and some of the upper wiring due to control shorting out from the drain pump. Autho needed to replace parts affected by short. Ordering control, console and UI, Drain Pump, valve harness, filter to resolve. Office to schedule when all parts arrive with ext autho.; ordrng 1 W11543997 (Control) and 1 W11551294 (Power Cord) and 1 W11478519 (UI panel) and 1 W11413339 (Console) and 1 W11399437 (Drain Pump) and 1 W11130935 (Valve Harness) and 1 W11614635 (Noise Filter)"

"Arrived on site for freezer cabinet being hot, I found out the actual complaint is the freezer isnt cooling. I got the control to power up. I verified the evaporator fan is coming on. I found the compressor not starting. I found good voltage to the start device. I swapped in a test start device and found the same issue. I am ordering a sealed system to complete the repair. The office will reschedule when we have eta on the parts.is t cooling; ordrng 1 W11507067 (Evaporator) and 1 WPW10750849 (Compressor) and 1 Uvdryer (Uv dryer) and 1 W11506635 (Access valve) and 1 Sealedsystem (Sealed system) and 1 Garagefreezer (Garage freezer)"

"Arrived on site to install previous diagnose parts. I removed the washplate and attempted to remove the spanner nut. I could not get the spanner nut to break loose. I am ordering the basket, outer tub, and returning with the gearcase, stator and suspension. The office will reschedule when we have an eta on the parts.; ordrng 1 W11551646 (Spanner nut) and 1 W11178227 (Basket) and 1 W11219115 (Outer tub)"

"Arrived onsite for refrigerator not cooling properly. Upon arrival inspected unit. Found unit having defrost issues. Evaporator is icing up. Put unit in diagnostics and force defrost, no response. Thawed unit and disassembled. Found heater Failed OL. Replaced heater. Tested bimetal while incased in ice and tested closed. Found new heater not receiving proper voltage. Will need to order control.; ordrng 1 W11616408 (ADC)"

Arrived on site to install previously diagnosed parts. Found bottom right bracket is what is damaged preventing foot from opening/closing properly. Office to reschedule. ; ordrng 1 W10625069 (*LH bracket) and 1 W10625070 (*RH bracket)

Arrived on site for dryer stopping bye itself . Found door sagging and hinge bent . Causing door not to stay shut and not making contact with door switch . Ordering inner door . No lint build up . Call to set return .; ordrng 1 W11218177 (Inner door) and 1 W11307535 (Door switch)

Arrived onsite for complaint of repeat failure to dispense ice or water and function had restored in the time since. Planning to return with control and ui and install together due to intermittent failure to dispense ice or water symptom. ; O-emld tckt

Arrived on site to test unit for light burning out right away. Test unit and found faulty control board and socket. Ordering both parts office to reschedule ; ordrng 1 W11552018 (Control board)

"Arrived on site to test unit for not cooling properly. Found compressor running and pulling .5amps. Frost not developing past first coil on evap. Recommend replacing compressor and evap, R600a unit. Needing 2hrs and SS tech on return visit. Office to reschedule. ; ordrng 1 W11580057 (Compressor) and 1 W11546605 (Evap) and 1 W10913906 (Access) and 1 WPW10143759 (UV)"

arrived on site to test unit for flames. Adjusted flames test unit and unit test good job complete.

Arrived on site to test unit for unit tripping breaker and light staying on even when off. Test unit and unit working correctly a few times heating water then breaker just trips. Advised customer to replace breaker. Replaced control board and light bulb test unit and unit test good job complete.

Arrived on site to test unit for oven taking long to pre heat. Test unit and found broiler not coming on test unit and found and relay not closing to send power to broiler element. Replaced control board . Test unit and unit test good job complete.

"WDT730PAHZ0 Arrived to inspect top rack falling. I found the rack adjuster on the right side had failed and I removed and replaced with the MFG upgraded version. Operational test good, no leaks observed during service.

"Arrived to inspect no ignition in center burner. I found debris within the dual orifice well and after removal, the unit operated as designed. No gas leaks detected during service.

Arrived onsite for a washer not spinning out the clothes. I found the door latch had failed and is not locking the door. I replaced the latch and tested the washer. All is working as designed. There were no water leaks present at the time of service. Call complete.

Arrived onsite for a refrigerator not making much ice or dispensing ice properly. I found the auger working as designed. I found the icemaker with stripped gears. I replaced the icemaker and it filled with water correctly. There were no water leaks present at the time of service. Call complete.

Arrived onsite for a range that smells or gas when in use. Upon inspection I found no leaks. I did if that the flams on the bake burner was a bit erratic. I adjusted the air shutter and found that the flame became more uniformed. Unit operating as designed.

Arrived onsite for filter being ejected out filter housing. On inspection found that there was a after market filter being used. I replaced the original filter back in with issues. I tried the new filter and was hard to put in the housing unit. Told customer that they need to use whirlpool filters. I insert the old filter in for now and they are reordering new filters.

"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was refrigerator tripped the outlet. Inspected outlet and they have refrigerator connected to a GFCI outlet advised customer to add a regular outlet. Unit is operating as designed. No leaks where observed during service."

"Arrived on site to test unit for error f6e8. Found control not recognizing switch state. Upon further inspection also found bad fuse and primary switch had a price of plastic stuck internally preventing contacts from contacting. Replaced control, fuse and removed obstruction within switch. Unit is now working as designed.

Arrived on site. Per tech support replaced ui control.

"Arrived on site for dishwasher needing previously diagnosed dispenser, vent and seal. Upon arrival installed required parts and tested unit. Found no leaks and unit opening dispenser as designed. Call complete

Arrived onsite for Right front burner control does not function. Upon arrival test unit and found valve is frozen and knob cannot turn.

"Arrived onsite for oven not heating. Upon arrival inspected unit and found fracture on element. Need to replace element. Job complete"

"Arrived on site to inspect dryer timer/knob not functioning properly. Upon further inspection, I tested the timer and found the knob slipping on the shaft of the timer. I removed the knob and found its shaft receiver broken. I gave the part to the customer and they installed it themselves. No lint observed during service, job completed."

"Arrived on site to install previously diagnosed and ordered parts. Due to the lower harness failure, I removed and replaced the harness and tested the unit. Unit is operating as designed. Unit did not need the main control or drain pump. No water leaks observed during service, job completed."

"Arrived on site to inspect disposal not working. Upon further inspection, I tested the disposal and found it locked up. I removed and replaced the disposal and tested. Unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site for no cool. Ran diagnostics test 4 no frost forming on either evaporator pressure reading -25,removed drier found oil leaking out steel line,removed 3 way valve to prevent oil blockage in valve. Installed a new drier,3 way valve and acces valve,found cap tube broken in liner wall found oil and corrosion on insulation took picture called tech support sent pictures to tech support per tech support Sr#7735493489; used 1 W11575003 (3 way valve) from stock"

"Arrived on site to inspect washer with lid locked. Upon further inspection, the customer advised they cycled power to the unit and the lid unlocked and they were able to wash another load. I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed. The customer advised that they only wash with cold water but theres always steam on the glass of the lid. I ran another diagnostics test and found the water inlet hoses were switched. I placed the hoses correctly and retested and unit continued to operate properly. i found when switching the hoses, that the hot water valve at the wall does not turn off fully and water continues to flow. I advised the customer that with the hoses switched, when washing with cold, the unit was actually getting hot water and possibly created too many soap suds and the unit sensor detected it and shut the unit down. I advised that the lid will remain locked as a safety precaution until all of the water is drained from the unit or until the sensor no longer detects the suds. No further repairs needed at this time. No water leaks observed during service, job completed."

"Arrived on site to inspect cooktop burners not working. Upon further inspection, the customer advised that the two left and two right burners dont work, but the center burner is operating good. I attempted to place the unit in diagnostics to check for error codes and it failed several times. I was able to finally get it into diagnostics and it showed error code FA9-bad thermistor coil. I researched the unit and found a service bulletin regarding the issue of the burners not operating and it reports to replace both generator boards. I advised the customer of my findings and explained why the boards need to be replaced

"Arrived on site and inspected washer and found valve assembly is leaking. After replacement ran test 51 to confirm washer is no longer leaking, job complete

"Arrived on site for no ice. Ice in icemaker mold,ran diagnostics E5 error code defective thermistor,replaced icemaker power cycled u it ran harvest test ran error test no errors ran fill test passed.

Arrived on site. Replaced main control powered unit on tested ice dispenser unit working as designed.

"Arrived on site for no cool. Removed fresh food evaporator cover no traces of uv dye,removed freezer evaporator cover no traces of dye,checked compressor compartment no traces of dye. Ran diagnostics test 4 checked pressures reading -20 and 60 during both sections of cooling. Replaced drier pressurized system sprayed solution on all weld joints land on evaporator weld joints where heat shrink tubing is attached no bubbles or leak showing called tech support per tech support leak in cabinet . SR#7735489322"

"Arrived onsite for unit not getting water. Upon arrival test unit and UI responding but unit is not operating. Ran diagnostics and unit not going into diagnostics. Getting correct voltage to control just not getting voltage to any components. Need to replace control to be able to test rest of unit.

"Arrived on site for freezer needing previously diagnosed door, nameplate, and silicone. Upon arrimstalled required parts. Found results the same as prior trips with door not fully sealing in top left area with all possible adjustments failing to resolve issue.called techline and spoke with Adrian sr#7735366134. Sent photos of liners and door alignment and determined with aid of techline that unit is warping liner. Whirlpool will reach out to customer on further steps. Call complete"

Arrived onsite for a oven that is not heating. Upon inspection I found that there was power being sent to the igniter but it would not turn on. I tested the igniter and found that it was showing open. I installed the new igniter and tested the unit and found unit operating as discussed. job complete

Arrived on site for a microwave that with a door that is not locking in when closed. Upon interest I found that the door lock was broken. . I contacted sr for a parts research and it was Determined that there were no suitable replacement for this patient.

Arrived on site to diagnose a dishwasher that is not cycling properly. Found circ pump locked up and replaced pump. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker fill tube frozen over and thawed line. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

"Arrived on site to install previous diagnose parts. I gained access to the recirculating pump, harness and bin thermistor. I replaced all with new. I reassembled the unit and tested it. It is now working as designed.

Arrived on site for washing machine not powering on. I inspected the unit and work area. I found the control shorted and not responding. I installed a new control. I calibrated the control and ran a diagnostics cycle. I found the unit working as designed.

"Arrived on site for ice maker not producing ice. I inspected the unit and work area. I gained access to diagnostics and ran a harvest cycle, I found the icemaker receiving voltage not not rotating. I tested the fill valve and found it working properly. The ice maker WR30X32701 has failed and needs to be replaced.

Arrived onsite for dryer not heating. Found unit powered on and tumbling. Unit was not heating. Pulled unit to verify supply voltage. While checking voltage found unit failed at block. Replaced block kit however the power cord is also failed. Notified customer that the power cord is under warranty. Customer will supply new cord and monitor unit. Job complete

Arrived onsite for refrigerator not producing ice after previous repair. Upon arrival inspected unit. Ran test and could hear valve energize but no water. Pulled unit and found kinked water supply line. Adjust line. Ran unit again and unit filled properly. Notified customer to allow 12-24 hrs for ice production. Job complete

Arrived onsite for washer not draining and long drain error code. Upon arrival inspected unit. Confirmed error code and pump not energizing. Inspected underneath unit and found failed wiring. Repaired harness and tested unit now draining properly. Customer asked about inspecting underneath agitator for coins etc. removed agitator and found no debris. Confirmed with customer. Unit is functioning properly. Job complete .

"Arrived onsite for refrigerator not cooling. Upon arrival inspected unit. Found evaporator covered in ice. Unit is cooling however not going through defrost cycle. Thawed and accessed evaporator compartment. Jumpered bimetal due to showing open, even though incased in ice. Heater did energize

Arrived on site for ice machine leaking. Upon arrival confirmed issue and found cause of failure was broken locking seal within valve not grabbing onto hose properly. Replaced and tested valve and found no signs of leaks. Unit working as designed. Call complete