We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Austin, TX 78758
David Z
Job Details: 08/06/2021
Arrived on site to diagnose dishwasher with spray arm issue. Found the unit on showroom floor. Appears lower spray arm has a crack on the collar causing it not to stay seated. Ordering new spray arm. Office to reschedule when part arrives. ; ordrng 1 W11550888 (Lower Spray Arm)
We serviced a
WHIRLPOOL MICROWAVE
Model GMH6185XVB2
Near Cedar Park, TX 78613
Justin
Job Details: 08/06/2021
"Arrived on site for a microwave getting an F6 error code.
We serviced a
KITCHENAID WINE COOLER
Model KUWR204ESB00
Near Leander, TX 78641
Lou
Job Details: 08/06/2021
"Arrived on site to install previously diagnosed and ordered parts. Per techlines recommendations, I removed and replaced the main control and defrost thermistor and tested the unit. Unit is beginning to cool. I recommended that the customer allow the unit to cool for at least 24 hours. No water connections to the unit.
We serviced a
GE OVEN
Model JK3000SF5SS
Near Liberty Hill, TX 78642
David S
Job Details: 08/06/2021
"Arrived on site for oven not coming on, after the broil element had failed. The customer replaced the broil element and the unit would not come on. I found the outside breaker for the unit was tripped. I installed the broil element and the sensor back into place and powered the unit on at the breaker. I tested both bake and broil and both come one with no issues. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ02
Near Volente, TX 78641
Lou
Job Details: 08/06/2021
"Arrived on site to inspect refrigerator temps. Upon further inspection, the customer advised that they placed the unit in Max cool and its been cooling since. I tested temps in the FC=5 degrees and RC=36 degrees. I attempted to place the unit in diagnostics and it failed every time. Also, the customer advised that they dont use the water dispenser or ice maker in the unit and want to take the filter out. I recommended that they place their filter bypass in the filter head and the customer advised that they dont have the bypass. I am ordering the UI control and bypass and office to schedule return service. No water leaks observed during service.; ordrng 1 WPW10677146 (UI control) and 2 W11395888 (Bypass)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Round Rock, TX 78681
Tommy
Job Details: 08/06/2021
"Arrived onsite for previously diagnosed parts. Found unit was not defrosted still completely frosted over. Unit will require at least 48 hour defrost, or defrost until all ice is off evap cover before rescheduling.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78739
Kevin
Job Details: 08/06/2021
arrived on site and found no ice production test 56 shows E5 test 57 passes. Freezer is frosted over fan motor can be heard striking ice. There is ice buildup on the exterior of the freezer evaporator cover, took one picture. Unit is not defrosting properly
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Austin, TX 78749
Jacob
Job Details: 08/06/2021
Arrived onsite to replace UI console. Replaced UI console. Tested the unit. Unit tested good. No issues at this time. Job complete
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Round Rock, TX 78681
Tommy
Job Details: 08/06/2021
"Arrived onsite for washer grinding noise. Upon arrival found complaint wasnt grinding noise but was they could here unit agitate, ran unit through tests and showed customer unit is operating as designed. Job Completed."
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BB2
Near Leander, TX 78641
Lou
Job Details: 08/06/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the unit having the incorrect orifices, I was to remove and replace the cooktop burner orifices and the bake orifice. While in the process of replacing the orifices, I found that they were the correct orifices for NG. I checked the meter outside and could not find where it was stamped on the meter due to it being painted. I found where the home is getting LP gas and not NG. I replaced the orifices with LP correct orifices and corrected the regulator and retested the unit. Unit is operating as designed. No gas leaks detected during service, job completed."
We serviced a
MAYTAG WASHER
Model MVWC500VW1
Near The Hills, TX 78738
Robert
Job Details: 08/06/2021
"Arrived on job for complaints of water leaking and not heating/drying. Replaced valve
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFC2062FEZ01
Near Dripping Springs, TX 78620
Robert
Job Details: 08/06/2021
Arrived on job for complaints of no ice and no water. Pulled unit out and found that hose was kinked. Fixed issue and tested unit.
We serviced a
WHIRLPOOL RANGE
Model WFG710H0AS0
Near Austin, TX 78721
Scott
Job Details: 08/06/2021
"Arrived on site for oven not lighting or holding temp. Omhed out igniter and getting very high resistance . Replaced igniter and range is igniting and holding temp. No gas leaks detected at time of service. Job complete ."
We serviced a
GE REFRIGERATOR
Model GFE26GSKBSS
Near Round Rock, TX 78681
Tommy
Job Details: 08/06/2021
"Arrived onsite for unit freezing on veggie section upon arrival found evap not defrosting and motor fan not running,main control motor fan and unit bi metal
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Hutto, TX 78634
Chance S
Job Details: 08/06/2021
Arrived on site to install previously diagnosed UI. Upon arrival I confirmed the no power complaint and replaced the UI. After replace and reassembly I tested the unit to find all buttons and drying functions operating as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WETLV27HW1
Near Austin, TX 78724
Scott
Job Details: 08/06/2021
"Arrived on site for washer not starting . Found latch not engaging and locking . Replaced latch . Ran calibration and diagnostics wash, all checked normal.no water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FZDM07
Near Austin, TX 78748
Jacob
Job Details: 08/06/2021
Arrived onsite for unit not making ice. Looked at the ice maker and saw some ice cubes inside the bin. Tested the ice maker. Ice maker working but noticed no water came in when calling for water. Upon further inspection. Found that the water line from the wall was not turned on. Turned on water line from the wall. Re tested ice maker and ice maker filled with water. No leaks at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Austin, TX 78748
Jacob
Job Details: 08/06/2021
Arrived onsite for unit not making ice. Tenant said it?s never made ice since they have moved in. Looked at the ice maker. Tested the ice maker. Ice maker working but noticed no water came in when calling for water. Upon further inspection. Found that the water line from the wall was not turned on. Turned on water line from the wall. Re tested ice maker and ice maker filled with water. No leaks at this time. Job complete
We serviced a
MAYTAG WASHER
Model MVWB965HW0
Near Austin, TX 78723
Scott
Job Details: 08/06/2021
Arrived on site for washer still not filling properly. .ran diagnostics no error codes . Unit performed normally in wash and load cycle. No issues found with pressure hose . May have issues with pressure sensor . Ordering control . No water leaks detected at time of service. Call to set return . ; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Austin, TX 78745
Kevin
Job Details: 08/06/2021
arrived on site and inspected washer and found cold water valve is not running. Removed water line and found cold water valve is blocked by debris, took pictures. Replaced it and recommended to apartment resident that this be brought up to apartment maintenance. Explained repair can only be done once, water from the source is the cause of the issue. Ran test 12 in the diagnostic cycle to confirm washer is now operating normally, job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS
Near Austin, TX 78738
Leonardo
Job Details: 08/06/2021
Arrived on site to test unit for no power. Test unit and found no power at outlet. Found tripped breaker. Turned breaker on test unit and unit test good job complete.
We serviced a
GE DRYER
Model GTDX200EM0WW
Near San Marcos, TX 78666
Brandon
Job Details: 08/06/2021
"Arrived on site for customer complaint of timer knob broken, and start switch broken, found backsplash where start switch fastens was broken. Ordering backsplash, also found timer and knobs broken, bringing back those.; ordrng 1 WE19M1678 (Backsplash)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Austin, TX 78731
Luis
Job Details: 08/06/2021
"Arrived on site for no cool in fresh food section. Found evaporator incased in ice,diagnosed defective defrost thermistor,defrosted evaporator replaced defrost thermistor,checked water flow through drain. Performed service update per service pointer W11092686G,secured thermistor to correct location on suction line using foil tape and a zip tie,secured evaporator with clamps and zip ties,secured cover with 4 screws adjusted drain pan,changed defrost setting to basic. ; ordrng 1 W11033168 (Fan motor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78717
Justin
Job Details: 08/06/2021
"Arrived on site for a dishwasher that is leaking and would back fill. Upon arrival the customer stated the unit would randomly fill with water when not being run. Sometimes it is a small amount, and sometimes it is a large amount. They also said the unit was now making a loud squeak noise. They also found the unit intermittently leaking from the front when not running. I found the drain hose routed correctly. I put the unit into diagnostics mode and found stored error code F6E4 for inlet water - float switch open. I ran a diagnostics cycle and found the valve squealing during the fill. Otherwise, the unit ran through as designed. I adjusted the water at the wall and found no matter the pressure the valve squeaked (unless almost completely off). I checked voltage to the valve when it was idle and found 0VAC. This indicates a possible faulty valve that is weeping water into the tub. I turned the water off at the wall for a few minutes and dried up the tub around the valve. I then turned the water back on and shortly after, the water began weeping from the valve at the water inlet nut. I installed the new valve and then tested the unit in diagnostics mode. The valve no longer made the loud squeak and was no longer dripping from the inlet nut. The unit is now working as designed. No leaks observed at the end of service.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Buda, TX 78610
Leonardo
Job Details: 08/06/2021
Arrived on site to replace control board and sensor. Replaced both parts test unit and unit test good job complete. Unit heated to 350
We serviced a
JENN-AIR MICROWAVE
Model JMC2430DP01
Near Round Rock, TX 78665
Chance S
Job Details: 08/06/2021
Arrived on site for F2E1 error code. Upon arrival found unit flashing the error code about every 10-15 seconds indicating a UI failure. I ran the unit for about 30 seconds to find it heating and operating as designed other than the Stuck key on the UI. Office to reschedule when availability of part is known.; ordrng 1 W11229663 (UI (Stainless))
We serviced a
WHIRLPOOL WASHER
Model WFW8300SW03
Near Austin, TX 78735
Kevin
Job Details: 08/06/2021
"Arrived on site and replaced failed belt diagnosed on previous visit, washer is now running properly. Ran a diagnostic cycle to confirm operation, job complete"
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW0
Near Kyle, TX 78640
Brandon
Job Details: 08/06/2021
"Arrived on site for customer complaint of unit leaking water out of dispenser area, quoted customer for new dispenser drawer
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 08/06/2021
"Arrived on site for VMAX. HYBRID TOP LOAD WASHER Whole unit breaker keeps tripping everytime they used product did check outlets and their fine. Placed in diagnostics and no error codes came on. Tested voltage at the wall, getting 120. Found outlet washer was plugged into was a GFCI. Customer confirmed when washer goes into spin it trips breaker. Recommended customer have an electrician install a new non GFCI single outlet into the wall. Checked actuator to ensure it was engaged into the cam and it was. No repairs needed.
We serviced a
MAYTAG DRYER
Model MGD7230HW0
Near Round Rock, TX 78681
Tommy
Job Details: 08/06/2021
Arrived onsite for dryer making grinding. Upon arrival found unit blower and motor damaged. Replaced both and tested unit os now operating as designed. Job Completed.
We serviced a
KENMORE DISHWASHER
Model 665.163643
Near Kempner, TX 76539
Al
Job Details: 08/06/2021
Arrived on site and inspected dishwasher not starting. Confirmed the complaint and checked the incoming voltage at the junction box and got 120 black to chassis. Removed and replaced the fuse and unit still had no power. The board and control panel are both defective and will need to be replaced ordering both. Office to schedule return services due to part availability. Needs more work ; ordrng 1 8564542 (CONTROL BOARD) and 1 8557763 (Control panel)
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS8
Near Georgetown, TX 78633
Jonathan S
Job Details: 08/06/2021
"Arrived on site for to install previous diagnosed part. Removed failed ice maker and installed new. Monitored ice maker cycle without advancing. Assembled unit and tested ice drawer and FC door operation. All tested good, no water leaks detected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Leander, TX 78641
Lou
Job Details: 08/06/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the unit not cooling and showing signs of a restriction in the system, I removed and replaced the UV dye drier and vacuumed the system for approximately 20 mins. Pressures held at -30/0. I installed 5oz of R134a refrigerant and monitored pressures. Inspected the evaporator and it had a good frost pattern and unit is beginning to cool. Advised the customer of the repairs. No water leaks observed during service, job completed."
We serviced a
JENN-AIR COOKTOP
Model JGD3430WS00
Near Austin, TX 78747
Leonardo
Job Details: 08/06/2021
Arrived on site to replace switch harness. Replaced harness test unit and unit test good job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Leander, TX 78641
Taylor M
Job Details: 08/06/2021
"Arrived on site to diagnose refrigerator section not cooling with the freezer section cooling just fine, upon arrival the customer explained that something had tripped the breaker and when they turned the breaker back on that the unit would not cool the refrigerator compartment back down to normal temp, I took temperatures of the refrigerator compartment and the freezer compartment and got 55? and -5?. I found that the damper at the top remains open due to the temperature but found no issue with air flow. I found improper voltage at the diffuser/diffuser assembly in the fresh food section, I am ordering the diffuser and spacer assembly and returning with the damper, I found no issues with the fan scroll or the evap motor and found no ice build up blocking access to the damper or diffuser, I am also ordering the control just in case due to a reference I found in the tech sheet. Repairs will require authorization, office to reschedule return service when we have autho and parts arrive. ; ordrng 1 WPW10169528 (Diffuser) and 1 W10475010 (Assembly spacer) and 1 WPW10200659 (Control)"
We serviced a
KITCHENAID DISHWASHER
Model KUDS03STSS0
Near Austin, TX 78732
Robert
Job Details: 08/06/2021
"Arrived on job for complaints of dishwasher leaking and door not functioning properly. Found two screws in the wrong place, preventing door closing properly, causing leak. Also found door links broken. Replaced link kit on both sides and door functions properly. Removed screws and door closes all the way. No leaks detected at time of service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 08/06/2021
Arrived on site to install previously diagnosed part. Removed sump and motor and installed new sump and motor. Ran through diagnostics and no leaks detected as wash cycles ran. Allowed full diagnostics cycle to complete. All cycles performing as designed and heating element was heating. Job completed.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Leander, TX 78641
Kayman
Job Details: 08/06/2021
Arrived onsite for range with burner not igniting and knob issue. Upon inspection I found the valve stem on the knob in questing was slightly twisted and the knob had broken off. I corrected the stem and installed a new knob. I tested the unit and i could not get it to fail while onsite. I swapped caps with the other large burner but all burners were functions as designed. I was not able to get any burners to fail at this time. No gas leaks detected during time of service. Job complete.
We serviced a
GE ICE MACHINE
Model ZDIS150WSSC
Near Georgetown, TX 78628
Lou
Job Details: 08/06/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the main pump harness failure, I removed and replaced the harness and tested. Unit is operating as designed. Recommended that the customer remove the first two batches and clean out the tub by pouring water into the tub and washing out by hand.No water leaks observed during service, job completed."
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Leander, TX 78641
Kayman
Job Details: 08/06/2021
"Arrived onsite for washer not operating. Upon inspection I found F3E2 F0E4 F0E3 stored in the unit. I ran diagnostics and the lid would not latch. I lifted the unit and found a gear case oil leaking from the rotor. I accessed the main control and found 4 VDC from J6-7 to J18-3 when the techsheet calls for 0 vdc I found that when trying to agitate the unit would only rotate clockiwise indicating a DC voltage fault in the control. I am ordering the slider and valve jic. Office to R/S once decision is made on the repair ; ordrng 1 W10810403 (Latch) and 1 W11393685 (Gear case) and 1 W11165546 (Valve) and 1 W10734521 (Slider)"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS0
Near Temple, TX 76502
Tyler
Job Details: 08/06/2021
Arrived on site for range needing previously diagnosed fuse. Upon arrival I installed fuse. Upon retesting unit I found broiler relay on ACU had gone bad since last repair. Also replace Acu. After reassembling and testing again I found oven is now fully functioning as designed call complete
We serviced a
SAMSUNG DRYER
Model DV50K8600EV/A3
Near Spicewood, TX 78669
Robert
Job Details: 08/06/2021
Arrived on job for complaints of dryer not heating correctly and making squeaking noise. Thermistor didn?t change out come of dryer. Was able to get into diagnostics and the control is reading sensor wrong. Dryer stuck in cooling mode will need control. Control not available.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH54521JZ0
Near Round Rock, TX 78665
Chance S
Job Details: 08/06/2021
"Arrived on site for microwave not heating while running. Upon arrival I tested the unit and confirmed the issue. I found proper voltage coming from the wall all the way to the high voltage system. I disassembled the unit and narrowed down the issue to the high voltage system but could not isolate the issue between the diode, magnetron, and capacitor. I replaced all three parts and tested the unit to find it heating as designed. I then reassembled and remounted the unit. After remounting the unit I tested it once again to find it still operating as designed. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Liberty Hill, TX 78642
David S
Job Details: 08/06/2021
"Arrived on site for sealed system repair. I gained access to the compressor and punctured the dryer I found the system flat. I installed a new compressor and non uv dryer. I pressurized the system with nitrogen and found the condenser leaking. I replaced the condenser. I pressurized the system again with nitrogen and found no leaks or restrictions. I vacuumed the system, and put a measured charge of 4.65 oz into the system. I found the pressure building properly and the freezer started cooling. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Kyle, TX 78640
Brandon
Job Details: 08/06/2021
"Arrived on site for customer complaint of unit arriving damaged, found FL burner and plate damaged, as well as top console damaged. Ordering parts. ; ordrng 1 WPW10196405 (Drip plate) and 1 W11396790 (LF burner) and 1 W11027440 (Control panel black) and 1 Cnote (Office to reschedule)"
We serviced a
KITCHENAID RANGE
Model KSGG700EBL0
Near Austin, TX 78731
David Z
Job Details: 08/06/2021
Arrived on site to install previously diagnosed blower to resolve fan speed error and not being able to use oven. Replaced blower and retested. Verified Im diagnostic mode the dam does come up. Preheated oven and found all is working as designed.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Liberty Hill, TX 78628
David S
Job Details: 08/06/2021
Arrived on site for cooktop being loose. I removed the all oven underneath the cooktop. I gained access to the bottom of the cooktop and found it was not secured with any brackets. I used the bracket and secured the cooktop in place. I reinstalled the wall oven and tested the cooktop. It is now secure in place and working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ02
Near Austin, TX 78728
David Z
Job Details: 08/06/2021
"Arrived on site to follow up on freezer evap fan not running. Replaced fan and control and retested. On retested found fan is still dead. Called tech line and spoke with Austin, SR7731436225. Austin had me verified 14v at control, but only gettin 4v at fan.
We serviced a
GE REFRIGERATOR
Model GFE28HGHEWW
Near New Braunfels, TX 78130
Brandon
Job Details: 08/06/2021
"Arrived on site for customer complaint of unit having frost build up behind crisper drawer, I removed evaporator cover, found unit was defrosting properly but the drip pan was bent and cabinet was warped causing water not to flow into drain properly. I adjusted drip pan, unit tested good, if problem continues, will need new RC drip pan, may have to adjust warped cabinet by adding some foam to build a wall.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS02
Near Kingsbury, TX 78638
Noah D
Job Details: 08/06/2021
"Arrived on site to inspect unit for not producing ice, upon inspection found the unit producing ice but the dispenser was acting up, found loose wires on valve causing issues, reattached wires and clamped. Found filter to be restrictive. Complete"
We serviced a
AMANA WASHER
Model NTW4516FW0
Near Killeen, TX 76542
Tali W
Job Details: 08/06/2021
"Onsite for washer not locking properly, not allowing washer to start cycle. C/S they tried to pause cycle to add more clothes and lid stayed locked. Unit is in garage not connected to power or water supply. I informed customer that after unit fills with water, you can pause cycle, but lid wont unlock unless you completely cancel cycle by pressing cancel until lights turn off and will have to start new cycle. Also, if basket is spinning, unit wont unlock until spin has stopped. Replaced latch. Unit functioning as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB01
Near New Braunfels, TX 78130
Brandon
Job Details: 08/06/2021
"Arrived on site for customer complaint of ice build up in freezer, found door gasket needed forming, I formed gasket, unit tested good."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near New Braunfels, TX 78130
Andrew
Job Details: 08/06/2021
Arrived on site to test unit for not washing properly. Found shift actuator popped out of place. Secured actuator with zip tie so customer has working unit. Needing actuator to fix issue.
We serviced a
WHIRLPOOL OVEN
Model RBS305PVB02
Near Austin, TX 78739
Leonardo
Job Details: 08/06/2021
Arrived on site to test unit for bake element broken. Replaced element Test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Round Rock, TX 78664
Tommy
Job Details: 08/06/2021
Arrived onsite for previously diagnosed parts. Replaced unit dispenser and retainers and tested unit is now operating as designed. Job Completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Georgetown, TX 78628
Jonathan S
Job Details: 08/06/2021
"Arrived on site for refrigerator making random noises. Inspected unit and work area. Performed diagnostics mode and tested damper control. Found damper at fault. Removed failed damper and installed new. Tested damper operation. All tested good, no water leaks detected. Spoke with customer on operation and user care guide."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Belton, TX 76513
Tyler
Job Details: 08/06/2021
Arrived on site for refrigerator leaking water from dispenser. Upon arrival I confirmed complaint and found droplets coming from dispenser. Upon further investigation I was able to pinpoint the issue coming from fill line within door itself. Liner isnt sealing correctly and allowing air to pass through the door which is pulling water droplets through. Will need office to reschedule once Availability of parts and accuracy of part description is known.; ordrng 1 W11391308 (Fill tube door) and 1 Cnote (Need research to just confirm the fill line I ordered matchs the grey hose with black clamp in photo)
We serviced a
KENMORE REFRIGERATOR
Model 106.5113321
Near Georgetown, TX 78633
Jonathan S
Job Details: 08/06/2021
Arrived on site for refrigerator not dispensing ice. Inspected unit and work area. Verified failure and found auger motor not activating. Gained access to motor and measured voltage and found none. Found wire harness cover broken at bottom of door Inspected harness and did not find a break. Measured voltage going to door when attempting to dispense ice and found 120 volts going to door. Found short in door harness. Shown customer brake in harness cover. Repaired harness cover to prevent any future failures. Gave customer rounded estimate to replace FC door.
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Dripping Springs, TX 78620
Robert
Job Details: 08/06/2021
"Arrived on job for power cord replacement. Pulled out unit and replaced power cord. Tested unit, works good."
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Austin, TX 78758
David Z
Job Details: 08/06/2021
"Arrived on site to diagnose washer that is not washing properly. Ran unit and found the shifter disconnected from the cam. Need updated shifter to resolve. New shifter arrived today, will need to return with shifter.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Andice, TX 78628
Kayman
Job Details: 08/06/2021
"Arrived onsite for refrigerator not dispensing water or ice and lights are out. Upon inspection I found the RC right around 40 and the FC had half solid and half soft food inside. I found frost building up on the FC evaporator wall and the ceiling. I ran test 38 for forced defrost and I could not get the defrost heater to turn on. I found the UI is missing half the digits. I accessed the pantry UI and found the cavity full of water with the wire connectors corroded and broken. I checked the pantry harness but could not find any broken wires. The RC evaporator looks to be clear of ice and no water on the RC floor. After disconnecting the pantry UI all lights and the dispenser restored. I am ordering the UI, main control, pantry UI, pantry harness jic, pantry drawer, and FC bimetal harness to complete the repair. Office to R/S due to part availability. ; ordrng 1 WPW10675033 (Main control) and 1 W11249952 (FC evap motor) and 1 W10815668 (Pantry drawer) and 1 W11330971 (UI)"
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW03
Near New Braunfels, TX 78132
Brandon
Job Details: 08/06/2021
"Arrived on site for customer complaint of unit not sealing, found top of door damaged not allowing for a proper seal. Ordering door and nameplate. ; ordrng 1 W10747004 (Door) and 1 Cnote (Parts research for nameplate) and 1 Cnote (Office to reschedule)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM02
Near Leander, TX 78641
Kayman
Job Details: 08/06/2021
Arrived onsite for refrigerator not dispensing ice and making abnormal noises. Upon inspection I found the ice been is full of ice cubes but they are all stuck together in a block. I let the ice maker cycle and found it would start leaking from the bottom into the bin. The auger sounded slightly off but it is still working and spinning as designed. ; ordrng 1 WPW10300022 (Ice maker) and 1 WP2209774 (Chute)
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Austin, TX 78732
Robert
Job Details: 08/06/2021
Arrived on job to replace the gearcase for customers washing machine. Replaced the gearcase and splutch assembly. Ran diagnostics and tested properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV00
Near Cedar Park, TX 78613
Taylor M
Job Details: 08/06/2021
"Arrived on site to diagnose dispenser leaking, upon arrival the customer informed me that he installed a new filter and it was leaking at the filter housing, I inspected the filter and filter head, I found that the dispenser needed to run water through the line to get rid of the air in the lines due to the customer saying there was air that came out from the new filter, I ran the unit until no air remained in the lines, I observed no water coming from the filter housing after reseating the new filter and running the dispenser for several glasses of water. If the issue persists it is possible it is either a bad filter or the water filter head needs replacement. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Austin, TX 78729
David Z
Job Details: 08/06/2021
"Arrived on site to diagnose dryer that is taking several cycles to dry. Ran unit and found unit is heating and unit is not ventilating at all. Unit is pushing exhaust, just not making it through the vents. Advised maintenance to check the exterior vents and find where its closed off or stopped up. Call complete"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Buda, TX 78610
Leonardo
Job Details: 08/06/2021
Arrived on site to test unit for damaged panel. Found damaged panel will order new panel office to reschedule. ; saved tckt
We serviced a
KITCHENAID DISHWASHER
Model KDPM704KPS0
Near Austin, TX 78746
Kevin
Job Details: 08/06/2021
"Arrived on site and inspected dishwasher and set it to wash on a normal cycle and found water is dripping from vent housing in between door panels took 1 video and sent it to PR. Replaced vent and gasket and started dishwasher again and it is no longer leaking, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Lockhart, TX 78644
Noah D
Job Details: 08/06/2021
"Arrived on site to inspect unit for not allowing cold water in during cycle, upon inspection found the unit did allow some but the valve was clogged, cleared hoses and replaced valve. All functions returned. Customer will need to check water pressure as well. Complete"
We serviced a
MAYTAG DRYER
Model DE512
Near Dripping Springs, TX 78620
Robert
Job Details: 08/06/2021
Arrived on job for complaints of loud noise from dryer. Will need to replace roller and adjust heater. Please send RJ; ordrng 1 12001541 (ROLLER)
We serviced a
AMANA RANGE
Model ACR2303MFW4
Near Dale, TX 78616
Noah D
Job Details: 08/06/2021
"Arrived on site to inspect unit for not heating normally, upon inspection found the unit did heat normally but the customer was using tortilla plate (comal) and she found she did not get the correct heat she found with a gas stove, instructed customer that we cannot change anything to make the tortilla plate work better but all elements worked. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near New Braunfels, TX 78130
Brandon
Job Details: 08/06/2021
"Arrived on site for customer complaint of unit leaking, found leak coming from water valve, I replaced valve, unit tested good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Temple, TX 76502
Tali W
Job Details: 08/06/2021
"Onsite to install previously diagnosed parts. Replaced both water valves and installed new water line with regulator to correct chattering noise. Also, siliconed duct where water line from dispenser comes into top of unit. Tested, unit functioning as designed. Call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Cedar Park, TX 78613
Taylor M
Job Details: 08/06/2021
"Arrived on site to diagnose refrigerator making noise during operation, upon arriving the customer informed me that the diffuser between the freezer and refrigerator is making the noise. I gained access to the diffuser and checked both sides for ice, found none. I removed the diffuser and replaced it, I tested the diffuser and evap fan in service diagnostics and found that noise is gone. Job complete."
We serviced a
LG WASHER
Model WM3170CW
Near Georgetown, TX 78628
Jonathan S
Job Details: 08/06/2021
"Arrived on site for washer not draining and making abnormal noise. Inspected unit and work area. Found standing water in unit. Removed water and performed diagnostics mode. Tested all components except water. Found abnormal noise coming from drain pump. Removed drain pump and found drains clear. Found failed drain pump.Removed failed pump and installed new. Tested operation and monitored for possible water leaks. All tested good, no water leaks detected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSC23C8EYY02
Near Georgetown, TX 78628
Jonathan S
Job Details: 08/06/2021
"Arrived on site to install previous diagnosed part. Customer stated that unit has not made ice since last time out to diagnose. Gained access to ice maker and found dry. Cycled ice maker and found inlet valve activating and did not fill. Found condenser drain pan has more water in it than normal. Found small slit in water line from inlet valve to door. Removed water line and installed tubing. Tested ice maker cycle, found ice maker filled and no signs of water leak. Removed auger bucket and customer had ice from ice machine to test. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL COOKTOP
Model JGD8345ADB22
Near Round Rock, TX 78681
Kayman
Job Details: 08/06/2021
Arrived onsite to install previously diagnosed parts. I installed the valve and screw. I re assembled and tested the unit. The unit is working as designed at this time. No gas leaks detected during time of service but I asked the customer to monitor the unit due to its age
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS0
Near Leander, TX 78641
Kayman
Job Details: 08/06/2021
Arrived onsite for dishwasher not heating. Upon inspection I found no error codes stored on the system. I let diagnostics run through and found all functions passed including the heater. I found the customer is not using rinse aid. I found one of the friction sleeves had broke off. I replaced the sleeves. No leaks detected during time of service. I explained the importance of rinse aid for drying and advised them to open the door when the cycle is finished to let the steam vent out. Job complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15PRXS1
Near Austin, TX 78703
Luis
Job Details: 08/06/2021
"Arrived on site for no ice. Ran diagnostics bin thermistor reading shorted unit passed all other test. ; ordrng 1 WPW10503764 (Bin thermistor)"
We serviced a
WHIRLPOOL VENTHOOD
Model UXB0600DYS0
Near San Marcos, TX 78666
Jacob
Job Details: 08/06/2021
"Arrived onsite for the unit not powering up and pulling the air out correctly. Tested the unit. Unit made a a bit of a loud noise, and would not speed up when selecting a faster speed mode. Ordered parts. Office to reschedule ; ordrng 1 8186677 (capacitor) and 1 W10294006 (blower-fan)"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Spring Branch, TX 78070
Andrew
Job Details: 08/06/2021
Arrived on site to test unit for broken lid. Verified lid was broken. Replaced lid and ran auto diagnostics. Unit is operating as designed. No leaks detected. Job complete.
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near New Braunfels, TX 78132
Andrew
Job Details: 08/06/2021
Arrived on site to test unit for not responding. Unit receiving proper voltage. UI receiving proper voltage(5vdv) but not responding. Recommend replacing console again. Office to reschedule. ; ordrng 1 W11112662 (Console)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Buda, TX 78610
Leonardo
Job Details: 08/06/2021
Arrived on site to test unit for unit not draining. Test unit and found disposal still had plug in. Removed plug test unit and unit test good job complete.
We serviced a
WHIRLPOOL VENTHOOD
Model WVU37UC6FS1
Near Canyon Lake, TX 78132
Andrew
Job Details: 08/06/2021
"Arrived on site to test unit for noise when running. Found broken blower wheel. Replaced wheel, tested unit, unit works good. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Pflugerville, TX 78660
Matthew
Job Details: 08/06/2021
Arrived onsite for torn gasket. Upon inspection found failed right side refrigerator door gasket. Replaced gasket and fitted with heat gun. Customer also complained about a loose freezer handle. Secured freezer handle as well. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED86HEBW0
Near Leander, TX 78641
Taylor M
Job Details: 08/06/2021
"I arrived on site to diagnose a dryer making a loud noise during the cycle, upon arriving the customer demonstrated the issue. I gained access in the cabinet and found that the sound is coming from the blower housing position, The unit requires a shim, I utilized my sound pad to shim the blower housing causing the noise to go away.
We serviced a
WHIRLPOOL REFRIGERATOR
Model RT18AKXKQ70
Near New Braunfels, TX 78130
Andrew
Job Details: 08/06/2021
Arrived on site to test unit for not cooling. Compressor was extremely hot. Pulling 1amp condenser is extremely clogged. Advised customer condenser needs cleaned. Customer had a start device and run cap. Evap motor working as designed. If issue continues recommend replacing compressor. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Clifton, TX 76634
Jonathan M
Job Details: 08/06/2021
Arrived on site for refrigerator that?s not cooling. Inspected unit and work area. Checked non-operating pressures and found the unit at -10 psi on the low side and 68 psi on the high side. Plug the unit in and found the low side pressure dropping down to -26 psi and the high side sitting at 86psi. I then heard a thump and what it sounded like bubbles or water droplets inside of the condenser. I called Andy SR# 7731376151. He had me re-check pressures and found the non-operating pressures again at -8 psi on the low side and 66 psi on the high side. Plug the unit in and found the low side dropping to -26 psi but the high side not moving at all.
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near Austin, TX 78746
Kevin
Job Details: 08/06/2021
"Arrived on site and inspected dryer and found 120 V on one leg and 4.8 V on the other. Took pictures. Dryer does not have the correct incoming power in order to operate correctly. Recommended that homeowner have an electrician correct the incoming power, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GARF30FDGB00
Near Georgetown, TX 78633
Jonathan S
Job Details: 08/06/2021
"Arrived on site to install previous diagnosed part. Powered unit off, removed failed control and installed new. Plugged unit in correct outlet and tested operation. All tested good, no water leaks detected during service.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Round Rock, TX 78664
Tommy
Job Details: 08/06/2021
Arrived onsite for washer moving. Found unit is operating as designed just working its way forward used shims to stop it.job Completed.
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW0
Near Austin, TX 78737
Kevin
Job Details: 08/06/2021
"Arrived on site and inspected the washer and found saved error code F0E5 for off balance load , ran test 12 and it completed properly, ran test 7 and it completed properly. Drain and spin completes properly. Quick wash had spin turned off but all other cycles were showing at least middle spin speed. Spoke with techline and after discussing all possibilities they recommended that customer run a machine cleaner and then a full load of towels with no detergent and they requested that customer observe the end of this load to see what the machine does when it is supposed to spin.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Austin, TX 78731
Luis
Job Details: 08/06/2021
"Arrived on site for water dispensing on its own. Found dispenser pad sticking causing water to dispense on its own,removed assembly found pad defective ordering new cover assembly. ; ordrng 1 WPW10585703 (Cover assy)"
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Round Rock, TX 78664
Tommy
Job Details: 08/06/2021
Arrived onsite for washer being stuck on final spin. Upon arrival found unit was operating in individually but unit control was getting stuck on spin. Replaced control and tested. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL OVEN
Model WOS31ES7JS01
Near Temple, TX 76502
Tyler
Job Details: 08/06/2021
Arrived on site for wall oven showing f2e1. Upon arrival confirmed error but found no other errors stored. Upon further inspection I found ui and ACU communication was great. I reset power to oven for 5 minutes then restored power and test3d wall oven. Upon completion of tests I found full ui functionality as well as oven heating as designed. I formed customer how to reset oven if issue came back. Call complete
We serviced a
MAYTAG WASHER
Model MVWC300VW0
Near Copperas Cove, TX 76522
Al
Job Details: 08/06/2021
Arrived on site and inspected washer not starting. Confirmed the complaint and checked the outlet and outlet wasnt working. Customer reset the outlet at the breaker and unit tested properly. Job completed.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Harker Heights, TX 76548
Tali W
Job Details: 08/06/2021
"Onsite for washer stopping mid cycle and displaying LF and dripping from underneath dispenser. In diag, Found F8E1 long fill. Tested cold and hot water pressure from valves. Found cold valve filling slightly slower than normal, and hot valve trickling water. Informed customer that unit will display LF indicating long fill when unit goes into rinse cycle and is not detecting proper water level in tub. Returning with valve assy includes dispenser housing.
We serviced a
MAYTAG DRYER
Model PYE2300AYW
Near Round Rock, TX 78665
Chance S
Job Details: 08/06/2021
Arrived on site for dryer not running at all. Upon arrival I found the timer would still operate but the unit would not start a cycle. I found proper voltage reaching the unit at the terminal block. I tested the fuses inside the unit and found the thermal fuse was blown. I replaced the thermal fuse and reassembled the unit. After reassembly I tested the unit to find it cycling and heating as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED70HEBW0
Near Copperas Cove, TX 76522
Tali W
Job Details: 08/06/2021
"Onsite for dryer making a loud noise on startup. Customer stated he previously had a fire from dryer wall outlet and had emergency services arrive at the scene. He stated that the outlet issue has been fixed prior to my arrival. He also stated that he has replaced the thermal fuse multiple time and the unit will work for sometime, then become inoperable again. Upon further inspection, found wiring harness at heating element had a wire nut installed. Customer informed me that he performed the wiring himself due to burnt wires connected to heating element. Found small rubber pieces splattered against walls where belt is positioned near. Customer then informed me that he has replaced multiple belts and that he recently replaced the nut on motor where belt is attached to due to nut wearing down on belt grooves. Found idler pulley switch loose and wobbling around, thermal fuse reading open, high limit thermostat had arching and burn marks on it. Customer then told me he replaced the high limit thermostat and the heating element. Due to customer wiring, and multiple parts replaced by customer, I did not plug in unit to test due to potential safety hazard. Needs main harness, motor, thermal fuse, thermistor, pulley switch, belt, hi limit &cutoff, heating element, idler pulley. AUTHO. SAFETY ISSUE; ordrng 1 W10637538 (Main harness) and 1 WP3392519 (Thermal fuse) and 1 WP8577274 (Thermistor) and 1 W10847984 (Switch @ motor) and 1 661570V (Belt) and 1 280148 (Hi limit & cutoff) and 1 WP8544771 (Heating element) and 1 AUTHO (Autho) and 1 SAFETY (SAFETY)"
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Waco, TX 76704
Jonathan M
Job Details: 08/06/2021
Arrived on site to install previously diagnosed parks. Inspected unit and work area. Replaced our panel and nameplate and tested the unit.