"WDF520PADM9 Arrived to instal previously diagnosed and ordered parts. I installed the rack stops and tested. Operational test good, no leaks observed during service."

"MVW4505MW0 Arrived to inspect noise. The customer presented a recording and I verified it as within the cam (splutch) assembly. I removed and replaced the cam, belt and motor to ensure there was no residual debris and tested. The unit operated as designed. No leaks observed during service."

"Arrived on site ,replaced UI . Ran diagnostics and found no errors and all buttons . Dryer is operating as designed . Job complete"

"MHW5630HC3 Arrived to inspect washer not spinning out completely. I entered service test mode and found F0E2 stored in memory and I cleared for testing. The unit operated as designed and completed the service test mode with no issues, but I did see foam building up within the tub, even though no detergent was added. I advised the customer with detergent use strategies and explained the code and its relation to over-detergenting within the modern front load machines. I explained that excessive detergent and the subsequent foaming can cause items to get into the tub area and block draining. I performed secondary testing and found the unit then drained extremely slowly. Inspection revealed debris within the pump assembly and I removed it. The unit operated as expected after the correction. The customer will run a clean washer cycle and re-attempt use. They will contact us if there are further issues. No leaks observed during service."

"Arrived on site and found saved error code for suds, found an unbalanced load in machine, took 1 picture. ran all functions in manual diagnostic and everything passed. Customer is using a full cup of detergent with each load. Discussed correct loading and detergent usage with customer. Washer is operating as designed documented with tech line. 7736542245; (created new UIS, deleted prior attachment to UisID 259103)"

"WOC54EC0HS22 Arrived to inspect temperature issue within oven. I tested at the industry standard of 350?F, with a K-type thermocouple and a starting temperature of 74?. The unit claimed preheat at an internal of 370? (expected,) and then cycling temperatures were: 323, 372, 327, 376. The unit averaged within MFG specifications and no adjustments or repairs were required."

WOC54EC0HS20 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the interlock switch assy and further adjusted the chassis. The issue was fully remedied and the customer was satisfied with the results. Operational test good.

"Arrived on site for SAFTEY arching sound burners. Upon arrival, customer already has unit pulled away from wall. test all 4 cooktop burners and are operating correctly. Test oven by preheating to 350. Unit preheated correctly. There is no arching. The only clicks heard are from replays when elements are operating. Unit is operating as designed Called SAFTEY. SAFTEY team member documented the findings and gave MfrRef # 7736517523. Job complete"

"Arrived on site for low ice production. Found small cubes ran diagnostics optics passed,ran ice box fan passed,no errors ran harvest test passed ran fill test passed tested water dispenser weak flow,removed filter good flow. Customer will order a new water filter."

Arrived on site for close lid message. Upon arrival inspected unit and found strike has failed . Need to replace strike. Replaced lid strike W11457841. Ran automatic test cycle and unit is operating as designed. Job complete

"Arrived on site for continued issues of unit making clicking noise during agitation. Called techline for assistance. Tech requested a playing of the sound the unit is making and determined it is louder than normal. Based on all the previous parts replaced, tech determined that there is no repair to be made at this time. Tech said to have customer call customer service and gave SR# 7735324592. Job complete"

"Arrived on site for Cooktop indicator light not lighting and oven not operating. Upon arrival test unit and all cook top burners operate correctly, but the cooktop indicator lights are not operating. Also test bake by preheating. Unit does not heat and display goes from bake to standby. Need to replace control. Replaced control W11548749. Test unit by preheating oven to 350. Unit heated correctly. Test cooktop and indicator lights now operate. Job complete"

"Arrived on site for a dryer that is not turning on. Inspected unit and work area. Did confirm the customers complaint but when I press the start button, I could not field the button press. Took off the consul and found the control board was not seated properly on the consul and was just dangling causing the issue. Seated the user interface back onto the console and tested the unit. The unit began working operate as designed. Call complete."

Arrived onsite for refrigerator making noise. Gain access to the evap fan and noticed the fan was making the evap coils resonate. Used zip ties and foam tape to help silence the evap coil from vibrating. The customer said it was nice and quiet now. No water leaks detected during service.

Arrived onsite to install parts ordered by builder. Installed the sides panels on the range. The door hinges were fine nothing wrong with them. No gas leak detected during inspection.

Arrived on site to diagnose oven that is cooking too hot. Tested unit and found unit out of calibration and maxed out calibration. Replaced temp sensor to correct. Unit running at appropriate temps. Repair completed.

"Arrived on site to diagnose compactor that is not retracting the ram. Customer says on 2 occasions the unit has been stuck in the down position and did not come back up for a couple hours. At time of service unit was in the retracted position. I checked all switches and wiring and found all the switches making proper contact. Tried unit 5 times and was successful on all 5 tries to cycle. Unable to duplicate the failure at this time, but based on description it sounds like something in the can was binding the ram. Advised if failure happens again to leave the unit in the failure state so we can properly test. Call completed."

Arrived on site to diagnose refrigerator not dispensing water. On arrival customer said he actually resolved the issue by changing filters and does not require service. Call completed.

"Arrived on site. Ran icemaker diagnostics optics passed,ice box fan powered on,no errors ran thermistor test passed ran harvest test ice dumped ran fill test passed. Adjusted freezer temp setting turned on fast ice option"

Arrived on site to diagnose washer that was not powering on or running cycles. Tested unit and found it does power on. Found 4 saved motor system codes. Checked under unit and found the rotor bolt had completely backed out and dropped the rotor off the stater. Reattached the rotor and added some loctite to the rotor bolt. Unit is now working properly. Ran in high speed spin and no further errors present. Repair completed.

"Arrived on site for noise complaint. Found loud noise when opening fresh food doors,removed cover found screws from extensions to hinge loose,reinstalled extension and screws tested door operation unit working as designed."

Arrived onsite for dishwasher leaking. On inspection the tile in front of the dishwasher was buckled up. I looked for water damage on the cabinets base boards but there was no evidence of water damage. I took off the kick plate of the dishwasher and looked for water evidence around the over flow float saw no water damage or evidence of water. I pulled the dishwasher out of the cabinet to look beside the unit. The sheet rock behind the dishwasher has no evidence of water damage or the oak cabinets on either side showed no evidence of water damage. I looked at the grout around the tile looking for moisture evidence saw none I could see few inches under one of the tiles and I saw no moisture or water. My conclusion is that the water did not pop the tiles up. No water leaks detected during inspection.

Arrived on site to replace console. Replaced console test unit and unit test good job complete.

Arrived on site to test unit for unit not cleaning correctly. Test unit and found unit getting enough water and both spray arms turning correctly. Could not find any issue with the unit at this time.

"Arrived on site to test unit for handle loose. Found loose handle, split oven door and tighten screws test unit and unit test good job complete."

Arrived on site for dishwasher needing previous diagnosisEd sump asm. Upon arrival reconfirmed issue and installed part. Reassembled and tested unit. Found dishwasher or king as designed with no leaks or errors. Call complete

Arrived onsite for a dryer to replace the previous diagnosed parts. I replaced the control and the leveling feet. I adjusted the feet so all items would come in contact with the moisture sensor bars correctly. I ran the regular normal cycle and the dryer is working as designed when eco boost is turned off or on now. Call complete.

"Arrived on site to test unit for not going past rinse cycle, tested unit found screws on cover stripped causing cover to fall off and get stuck in the belt pulling it off, replaced belt and attached cover with bigger diameter screw for a tight fit, tested unit, it is now running as designed, no leaks detected job complete"

"Arrived on site ,replaced icemaker . Power rest unit . Ran harvest and fill test . All checked normal. No water leaks detected at this time. Job complete"

"Arrived on site to test unit for no power, tested unit found no voltage in junction box, checked breakers and all checked out, diagnosed further and found that that unit was on a power switch and it was off, customer was not aware of it, tested unit all components are functioning properly now, unit is running as designed, no leaks detected job complete"

"Arrived on site to test unit for cosmetic damage, tested unit found scratched front panel, replaced door panel and tested found water supply is off for the unit, turned on supply and tested unit is now running as designed, no leaks detected job complete"

"Arrived on site to test unit for catching fire and excessive smoke, customer stated that tried cooking and the food caught fire, then she tried baking cookies on the upper and they caught on fire, tested unit found that unit was set to Celsius and when customer tried cooking at 350 she was unintentionally heat in the oven to 600?, set oven to Fahrenheit and preheated both ovens to 350 with no issues, called safety to report my findings, same SR number as on file, unit is now running as designed, no leaks detected job complete"

"Arrived on site to replace previously diagnosed ice bin, mounting plate and coupler, replaced and tested, unit is now functioning as designed, job completed"

"Arrived on site to test unit for no power, tested unit found it received correct voltage, exposed control and found power connection dangling, secured connection and tested, all functions returned to normal,unit opus now running as designed, job completed"

Arrived onsite for washer machine a noise. On inspection the unit made a note only during agitation cycle. I gain an to the bottom of the unit found the belt was not the correct belt for the unit. Replaced the belt and tested unit. Informed customer that need to be loaded with clothes to really test it correctly. Customer is going to run a load and call us if the issue returns. No water leaks detected during service.

Ive been on site for a refrigerator. That is not making ice. Inspected unit and work area. Temperature of the freezer and found the freezer at 6?F. Ran through diagnostics and found all components working in operating as designed. Went into the icemaker error codes and found an E2 indicating that the motor had lost position. Replace the icemaker and tested the unit. The unit began to work and operate as designed. Call complete.

Call Don site for a dryer that is making a buzzing sound. Inspected unit and work area. The customer advised of the unit has not been making the sound for the past 24 hours. She didnt know exactly what was going on with it. Tested the unit several times in multiple drying cycles and could not get the unit to replicate the sound. Ran the unit through diagnostics and immediately heard the buzzing sound coming from the dryer. Check behind the dryer due to the steam valve being activated and found that there was no water line going to the steam valve which was causing the issue. Customer thought that the installers had to hook that up properly and was unaware that the steam option was not usable yet. I tested the unit with the cold water valve off the washer and found immediate improvement in the sound. Did advise the customer to install a waterline to the dryer to fix that and fix the buzzing issue. Advised the customer that the valve buzzes because theres no water supply that to be let in the unit is working as designed. Call complete.

"Arrived on site to inspect refrigerator with items freezing in the fresh foods section. Upon further inspection, I tested temps in the RC=38 top shelf, 36 middle shelf, 33 in all crisper drawers (3). I placed the unit in diagnostics and tested the thermistors in the RC and all were within temp range of my temp readings. I removed the bottom crisper drawer as the customer advised they could hear a loud noise. I found a small amount of ice at the drain tube area (photo). I tested the RC evap,fan and found it making the noise due to it rubbing on ice. I pulled the unit out and inspected the drain tube and found it gapped (photo). I placed a bead of silicone around the lip of the tube and sealed it (photo). Following the tech sheet, I tested the thermistors at the hv control and found all within range and voltage readings within range. I put the u;it back in its space and leveled the unit and advised the customer of my findings and repairs. I forced defrost on the unit and it was defrosting as designed. I made recommendations for use and care, including food item placement in the RC section. Unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to inspect washer not draining. Upon further inspection, the customer advised that when they turn the basket they can hear water sloshing around inside the unit and are worried mold is building up inside the tub. I advised the customer that they will always have a small amount of water in the drain reservoir due to the airflow pushing some of the water back towards the drain during the drain cycle. I placed he unit in diagnostics showing no error codes and manually tested the drain pump. The unit is operating as designed. I disassembled the unit and showed the customer the water in the reservoir which is only approximately one inch deep or less. I was unable to get the basket out, but I turned the basket back and forth and got the balancing liquid to slosh around and advised them that its perfectly normal to hear that. I advised the solution is a salt water solution thats used for balancing the unit while in spin cycle. I made recommendations for use and care, as well as, cleaning the unit. No repairs needed at this time, job completed."

"Arrived on site to inspect washer lid not locking. Upon further inspection, I placed the unit in diagnostics showing error code F5E3. Cleared the code and continued with testing. The unit filled and drained and attempted to lock the lid, but failed. I raised the lid and closed it and the lock engaged and completed testing. Following the tech sheet, I tested the lock assembly and found it out of range. Removed and replaced the lock assembly and calibrated and retested and found the control not responding properly. I removed and replaced the main control and calibrated again and retested. Unit is operating as designed. No water leaks observed during service, job completed."

Arrived onsite for unit over freezing. Customer had allowed unit to thaw. Upon arrival inspected unit. Found evaporator fan motor failed. Replaced motor. Also found debris in drain line. Corrected issues and tested. Unit is functioning properly. Job complete

Arrived onsite for a wall oven where there are two spots in the oven cavity where the blue ceramic coating is coming off. I found two small spots on the rails for the racks on the right side. I took pics of both. The lower spot is a chip. I used the blue pen to touch the spots up and explained to the customer the color will match when the product drys. The upper spot was about 1 long and 1/4 wide and the lower spot was 3/8 long and 1/4 wide. The customer would like the unit replaced because of this and I explained that I would call techline to get the findings documented and advised them to call customer care tomorrow after the report has been filed. I called techline and spoke with Robert SR# 7736542468 and he documented all my findings with the photos I took. Call complete.

Arrived onsite for a microwave not heating. I found the spade connectors on the magnetron loose causing the magnetron not to fire. I tightened the spade connectors up and connected the molex connector back on the magnetron. I tested the microwave with my microwave tester and found it working as designed. The customer and I heated a bowl of water in it and it worked as designed. This is covered under Appliance Express warranty. Call complete.

Arrived onsite and found freezer door retention screw was not fully snug after removing door at prior service. Secured screw. Repair complete. Covered by workmanship guarantee.

Arrived onsite for a microwave/oven combo displaying an F2E1 error message. I found the cancel key not responding causing the issue. I replaced the control panel and the oven is working as designed. Call complete.

Arrived onsite and found unit operating with bent cooktop trim. Replaced cooktop using provided concession. All checks good. Unit is now operating as designed.

Arrived onsite and found unit operating with leak from fabric dispenser adjusted flow to prevent possibility of leaking over the side of tub. Unit is now operating as designed. Advised customer on repair.

Arrived onsite for a refrigerator with condensation in the RC. I checked the refrigerator and found where the shelves fog up when the doors are opened but I found the liner dry. I explained to the customer that this can happen when its warm inside the home and warm air enters the compartment when the doors are opened. I checked all the gaskets and they are sealing properly. I did find some water in the top of the FC door gasket but the mullion was completely dry and the FC door gasket was sealing properly. I removed the water and I explained to the customer to let us know if this continues and we would need to change the door and badge. Call complete.

Arrived onsite and found unit with symptoms matching factory low charge. Replaced compressor dye drier and added access port. Pulled vacuum on system for 15 minutes and recharged with 50g of r600a refrigerant. Compressor slow to initial motion overloading the start relay several times. Observed for normal compressor function. Possible locked compressor. Advised customer to observe for proper cooling before utilizing.

Arrived on site to replace magnetron inverter and cover plates. Replaced all parts Test unit and unit test good job complete.

"Arrived on site to replace previously diagnosed damaged ice bin, replaced and tested, unit is now functioning properly, job completed"

"Arrived on site to test unit for not rinsing, tested unit found all components activating properly in diagnostics test, customer stated that tub fills with water to the top no matter the load size and clothes is wet at the end of cycle, stated normal cycle and water filled to the rim, replaced control and actuator and capacitor as precautionary and advised customer to monitor, unit should be preforming per manufacturer specifications, explained to customer that if unit goes off balance motor will not ramp up to higher rpms customer will monitor and if issues continue then he will call us back, unit is running properly no leaks detected job complete"

Arrived on site for dishwasher randomly turning and off as well as starting and stoping cycles at random and resetting ui back into standby mode. Upon arrival confirmed issue. Found stable and polarized power supply. Tested unit in diagnostics and found randomly occuring power loss from main control at inconsistent tests but couldnt trigger any error codes. Found main control failing.; ordrng 1 WD21X27998 (Control)

"WDT750SAHZ0 Arrived to inspect leaking. I found the unit has the self-vectoring lower spray arm and there was debris within it. Testing proved the slider inside of the arm would intermittently get hung up, stopping rotation of the arm and subsequent leaking. Office to order lower spray arm. No leaks of the water supply observed during service. ordrng 1 W10837249 (Lower Spray Arm)"

"KRFC704FPS03 Arrived to inspect RC cooling issue. I found the unit was at the tail-end of a evaporator freeze-up event. I allowed it to operate the RC fan in manual test mode and I verified the remainder of the frost had melted out. I found the right RC door gasket was badly torn and will require replacement. I found other adjustments will be required upon return. No leaks observed during service. Tech GCO. Office to contact the customer to arrange return service; ordrng 1 W10917313 (RC Gasket, RH, GY) and 1 GCO (GCO)"

"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was unit making loud noises. Confirmed the issue and found frost build up in the refrigerator section on the evaporator. Unit will need to be fully defrosted and we will replace the fan scroll and UI. Customer will contact the office when he returns. No leaks where observed during service. ; ordrng 1 W11616412 (Ui)"

Arrived on site to test unit for oven not heating. Test unit and found broken bake element. Spoke with owner and he approved to order bake element . ordrng 1 W10779716 (Bake element)

"Arrived on site to diagnose refrigerator that is not achieving temp in either compartment. Examined unit and compressor. Found compressor scalding hot due to condenser fan not running. 1 Wr60x10207 (Condenser Fan Blade)"

"Arrived onsite for dishwasher not cleaning dishes. Upon arrival inspected unit. Ran diagnostics and found 4/3 error , wash motor fault. Ran test cycle and unit filled but wash motor did not energize. Unit did drain. Ordering wash motor. Office to reschedule. ; O-emld tckt"

"Arrived on site for no ice. Found weak air flow in freezer section no ice build up on cover,ran diagnostics E5 error code defective icemaker. Ordering fan motor and icemaker will order additional parts incase needed ; ordrng 1 W11226501 (Fill tube heater) and 1 W11087438 (Harness fan motor) and 1 W11658802 (Icemaker)"

"Arrived on site and found no ice production, ran test 120 and icemaker cycled properly. Ran test 96 and water dispenser on door worked properly. Ran test 97 and valve activated but no water was dispensed into icemaker. Took videos. Water line froze again, checked test 66 and there is no voltage to water line heater. Will need to bring back control kit.; ordrng 1 W11533211 (Control kit)"

Arrived on site for microwave needing previously diagnosed mounting bracket. Upon arrival confirmed issue and installed bracket. Found unit working as designed. Call complete ; ordrng 1 Cnote (Used one pack of supports. Returned second box)

Arrived on site for unit smoked then tripped breaker. Upon arrival inspected unit. All wiring looks good. Test unit and when preheating bake when broil energizes breaker Tripps. If call for broil is made breaker Tripps immediately. Found broil element is grounding out to chassis per meter leads. Need to replace broil element. Ordering broil element. Office to reschedule.; ordrng 1 W10856603 (Broil element)

"Arrived onsite for washer not completing a cycle. On inspection I ran diagnostics mode and the cold water did get dispense and the lid did not lock during agitation cycle. Took a look at the inlet valve where the hose connects and found some calcium buildup. I ohmed out the coils on the valve, the hot tested good and the cold was OL. I then tested the lid latch and it was good. I installed the control board and reran the diagnostic mode and the lid locked this time during the agitation cycle but the cold water still did not work. Ordering a new valve. W11210459; ordrng 1 W11210459 (Inlet valve)"

Arrived on site job will need another tech to install door panel. ; O-emld tckt

Arrived on site for dishwasher leaking. On inspection the water was dripping from the front left slide of the unit. The leak may be coming from the door seal but it could be from the tub having a hole in it. O; ordrng 1 W11664713 (Bottom door seal) and 1 W11414078 (Inner door seal)

"Arrived on site to inspect wall oven/microwave combo unit with the microwave turntable now working. Upon further inspection, I tested the microwave and the display showed the turntable to be turned on but it failed to rotate. I placed the unit in diagnostics showing no error codes and tested the turntable and it failed to function. I disassembled the unit to find the harness to be pinched in between metal panels and had shorted out (photos). Also found a random screw touching the connector of the transformer and several screws not fully screwed into the unit (photos). I contacted techline and spoke to Rich and advised of the complaint and my findings. Also advised that this is a PEX unit from a year ago and the customer just received it last week. Rich advised that were here to repair and recommended to replace the harness and microwave control board and will need a second tech to assist. Provided SR#7736542480. I advised the customer of my conversation and provided them with the SR number. I am ordering the microwave control, microwave switch harness and CNOTE-2MAN JOB. Office to schedule return service due to the availability of parts and 2nd man. Unit left turned off at the breaker.; ordrng 1 W11325784 (microwave main control) and 1 W11578578 (Microwave harness) and 1 CNOTE (2 MAN JOB PER TECHLINE)"

"Arrived on site to inspect wall oven door not closing. Upon further inspection, I found the door latch switch cam broken (photo). The oven operates as designed when pressing the door in fully. I am ordering the door latch assembly and scheduled return service. Unit needs to,be schedule with ticket #380402.; ordrng 1 W10883049 (Door latch)"

Arrived onsite to replace faulty control. Replaced control and tested. Unit is now functioning properly. Job complete

Arrived onsite to replace faulty control. Replaced control and tested. Unit is now functioning properly. Job complete

"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was refrigerator section freezing. Found that the thermistor was reading off. I replaced control and had the thermistor included. Unit is now operation as designed. No leaks where observed during service. Job completed."

"Arrived on site for washer, inspected unit and work area. Customers complaint was unit making grinding noises. Tested and found that the came was lose. I thighed up the bolt with locktite and tested. Unit is now operating as designed. No leaks where observed during service. Job completed."

Fridge is not a call back . Original fridge was moved . Fridge in apt now is different ser . Updated mod M&s er. Talked to SC . Found supply tube too short and not fitting in cup on ice maker . Water has spilled on FZ liner . Removed ice . Replaced fill tube extension with a longer version . Unit is now harvesting and filling properly . Getting normal. Air flow . No water leaks detected at this time . Job complete

"Add on Found fridge is missing icemaker ,ice bucket and door badge . All hook up are there for icemaker . Ordering IM , bucket , tube extension,badge . Call to set return . ; ordrng 1 Autho and 1 WP2174755 (Tube extension) and 1 W11517113 (Ice maker) and 1 W11178521 (Badge)"

Arrived on site for a washing machine that has temperature concerns. Inspected unit and work area. The customer advised that the unit had been pulling in hot water on a cold wash cycle. Tested the unit and did confirm that the cold water valve at the wall and hoses were incorrect with the blue hose and valve pulling in hot water and the red valve and hose bringing in cold water. Swap the hoses on the washer and round the unit through diagnostics. The unit ran and worked as designed. Did advise the customer of the issue in the unit is ready for use. Call complete.

"Arrived on site to replace heater, drain pump and vent motor assembly. Replaced all 3 parts and tested unit. Verified proper operation and draining present. No water leaks found. Repair completed."

"LSD2615HEW Arrived to inspect no cool. The customer reported the unit had operated normally after the last repair, for approximately one week and then failed to cool again. I found the start device would trip, with no compressor operation, nor any audible failure cues. As last service, the start and run windings were within tolerance, 3.5 and 4.5 ohms respectively, and total was 7.9 , as they were today. The replacement start device tested as expected and the compressor has now fully failed internally, likely mechanically and cannot start.

"Arrived on site to inspect dryer noises. Upon further inspection, I tested the unit and immediately I could hear a thumping noise. I raised the top panel and found the drive belt badly frayed. I tested the unit again with the top panel raised and could hear the thumping coming from the tension pulley area or possibly something caught inside the drum baffles. I disassembled the unit to inspect the rollers and pulley and hand rolled the drum and found no unusual noises coming from the baffles. I removed the old rollers and tension pulley and cleaned the axles and Unit and installed 2 rollers,,tension pulley and belt and reassembled the unit and tested. Unit is operating as designed with no further abnormal noises. No lint observed at the end of service, job completed."

Arrived onsite and found evidence of leaking from the ice bin due to insufficient temp in freezer. Determined cause to be ice blockage on evap Defrosted unit and verified fans and defrost heater and timer are working. Advised customer to observe for normal operation and report back if there is ongoing hi temps in the freezer. All else checks good. Spoke with owner Marc.

Arrived on site for unit not finishing cycles . Turning drum bye hand. Ran diagnostics found rear bearing going out .

"Arrived on site ,replaced mag. Ran test heat . Unit is heating to Whirlpool specs

"Arrived on site and inspected range and found saved error code for upper blower fan. Ran diagnostic cycle to confirm blower fan is getting voltage. After replacement confirmed operation by beginning a pre-heat cycle and observing until fan came on and did not generate a new error code, job complete.

Arrived onsite for unit not heating and staying on for extended periods of time. Upon arrival inspected unit. Unit would tumble but not heat and timer would not advance. Checked voltage and polarity. Found missing leg at block. Confirmed supply at wall as well. Took pics of bad supply voltage at socket.

"Arrived onsite for non cooling sealed system repair. Recovered refrigerant and removed faulty compressor. Replaced compressor and access valve. Checked for leaks with nitrogen. While checking for leaks found dark oil dripping from cap tube at dryer. Called tech line. Took pic. SR#7736513868. Tech designated as internal burnout. Whirlpool will contact customer in 3-5 business days. Job complete"

Arrived on site to install previously ordered part. Replaced motor 279827. Test unit and unit is operating as designed. Part is covered by Maytag warranty. C

Arrive onsite to install a blower on a vent hood. Upon arrival I installed the new blower and tested the unit and found unit operational as designed.

Arrived onsite for a DW that is leaking. Upon arrival I ran the unit in a diag cycle and found no leaks. I read the unit with a pod in it as to simulate a regular wash cycle and found no leaks. I ran the unit one last time in an quick cycle and found no leaks. I did advise the customer of detergent use.

"Arrived onsite for a range that is not operating properly. Upon inspection I found that the control had burnt up du to a damaged/ shorted main harness and the right rear burner switch is also burnt out.

"Arrived on site. Found defective freezer led,per service pointer replaced led module AUTHO S191AQ ; used 1 W11601311 (Led module) from stock"

"Arrived on site to install previously diagnosed and ordered parts. Due to the microwave main control and light failures, I removed and replaced the control and light and tested. Unit is operating as designed. Placed unit back in its space and retested and it continues to operate as designed. Job completed."

"Arrived on site replaced door bellow . Ran diagnostics, all checked normal. No water leaks detected at this time. Job complete"

"Arrived on site for leaking oil underneath. Upon arrival ran diagnostics and got error code F7-E6 motor fault. Raised unit to inspect lower components. Found gearcase oil has leaked and covered cam and belt. Need to replace gearcase, belt, cam, and capacitor. Replaced gearcase W11454741, capacitor W11428524, belt W11239857, and cam W10721967. Calibrated unit. Ran automatic test and passed. Ran quick cycle and"

"Arrived on site for loose upper rack, detergent not fully washing out, and not drying. Upon arrival ran diagnostics and there are no saved error codes. Inspected unit and found old hard liquid detergent stuck around dispenser. Also found customer is not using rinse aid. As far as upper rack , inspected the tracks and wheels. the tracks and wheels are operating correctly. Cleaned of old stuck detergent and added new detergent to dispenser. Ran normal wash. All liquid detergent washed out correctly. Test heater and heater is operating correctly. Recommend that customer uses hot water at beginning of cycle , rinse aid and proper loading of dishes will help with drying process. Explained how plastic does not absorb heat and this model will not dry plastic dishes correctly. Explained to customer that I cannot replace parts that have not failed. Unit is operating as designed. No leaks present at this time. Job complete"

"Arrived on site for range, installed parts ordered and still did not ignite the bake on the first time. Called techline spoke to ROBERT & Adrian SR#7736521974 and instructed to replace the DSI board and harness for the bake. I replaced parts and unit is igniting on the first try. Unit is now operating as designed per techline. No leaks where observed during service. Job completed."

Arrived on site to test unit for unit leaking. Test unit and found bad gasket. Replaced gasket test unit and unit test good job compete.

"Arrived on site and replaced broken adapter, job complete."

Upon arrival inspected unit for leaks. Customer stated unit still leaked after last visit. Customer stated unit had a couple dings that were noticed during installation. Pulled unit from wall to inspect entire cabinet. Ran unit for a few minutes to inspect. No leaks were present. Opened the door and found extreme sudsing. This oversudsing effect will cause a leak to occur. Took pictures. Eliminated suds build up and ran unit. Also noticed unit did not have a high drain loop which could cause back-flow from the sink. Made adjustment do drain hose. Tested unit and unit is functioning properly. Job complete

Arrived on site for refrigerator not making ice. Upon arrival confirmed customers issue was unit not dispensing ice properly. Found unit making ice as designed. Found auger yoke was loose from auger and not rotating bucket. Tightened yoke and retested dispenser on crushed and cubbed. Found unit dispensing as designed. Call complete

Arrived onsite for a refrigerator that is not cooling properly. Upon arrival I found that refrigerator would turn itself on and off rapidly. I checked voltage and polarity at the wall and found that it was good. I replace the control and updated further inspection I found that the doors where not closing properly causing warm air to flow into the unit causing condensation and temperature issues. I adjusted the door as leveled the unit and found that the doors sealed up like normal and now the unit is no longer turning itself on and off and should begin cooling as normal as well.

"Arrived on site and inspected dryer and found this place is on but its not showing any information. Unplugged dryer and allowed it to power off completely for one minute before reconnecting plug. Dryer is now working properly. It is heating correctly but airflow is showing completely restricted on airflow meter, Took pictures. Showed customer how a sheet of copy paper will not stay on lint screen because there is no suction. Removed the vent hose and showed them how copy paper will now stay in place. Recommended that they have a service clean the vent to the exterior of the home before dryer is used again to prevent damage to dryer, Job complete"