Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8722 customer reviews

Andy  B.

Andy B.

WASHER ROPER RTW4516FW2 Arrived on site for washer with loose top. Tested and inspected unit and found console is loose. Removed and made adjustments to console clips. Reinstalled and tested and all operations are normal. No water leaks present at time of service.

Near Solitude Dr, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site oven not heating to desired temperature. Performed temperature test on bake mode at 350°. Found average temperature at 367°. Calibrated unit - 15°. Spoke with customer on user care guide. All tested good.

Near Humble Live Dr, Leander, TX 78641
James C.

James C.

RANGE GE JGB700FEJ1DS Arrived on site and installed new valve assembly and burner. Tested operation and found unit working properly. Job complete

Near Lookout Range Dr, Leander, TX 78641
James C.

James C.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 Arrived on site and inspected unit for condensation. I found the top of the fresh food section. Inspected door for air leaks and found hinge side of gasket not sealing against cabinet. Warmed gasket to allow for proper seal. U it tests good. Job complete

Near Yearwood Ln, Jarrell, TX 76537
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS325FDAW04 "arrived on site to install previously diagnosed and ordered part. Due to the dispenser motor going bad, I removed and replaced the motor and tested. Unit operated as designed. No water leaks observed during service, job completed."

Near Bent Bow Dr, Cedar Park, TX 78613
Brandon C.

Brandon C.

DOWNDRAFT GE PVB98DT4BB "Arrived on site to service downdraft, cleaned and checked all functions, unit tested good at time of service.

Near Lakeway Blvd, Austin, TX 78734
Joel G.

Joel G.

DISHWASHER GE GDT655SSJ5SS Arrived on site to diagnose dishwasher. All checks fine.

Near S General Bruce Dr, Temple, TX 76504
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS325SDHB01 "Arrived onsite for customer complaint of SxS refrigerator not cooling properly. Found temps are as follows;FC @ 44F,RC @46F. Removed evaporator cover and found dense frost pattern as if unit is under charged. Removed unit over and found compressor extremely hot to touch. Unit will need new compressor. R/S for 6/18. Unit is unplugged at this time and no water source connected to unit at time of service.; ordrng 1 TJ90SF8404 (PROCESS STUB) and 1 W10507884 (compressor) and 1 WPW10143759 (DYE DRIER)"

Near FM 931, Gatesville, TX 76528
Scott  M.

Scott M.

DRYER WHIRLPOOL WED4950HW0 "Arrived on for dryer not starting . Found door switch latch broken . In the process of accessing door switch found lint trap clogged full . Removed lint , replaced door switch . Checked heater and thermostats ,fuse . All checked normal . No other lint build up at time of service . Unit tested normal . Job complete ."

Near W William Cannon Dr, Austin, TX 78745
Ron J.

Ron J.

UNKNOWN WHIRLPOOL n/a

Near N Lamar Blvd, Austin, TX 78753
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site for customer complaint of unit not starting, found electric issue, floating neutral, instructed customer to call electrician. May need a new motor after electrician fixes the floating neutral."

Near Pedernales Canyon Trail, Spicewood, TX 78669
Clif L.

Clif L.

OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site to diagnose a oven with a blank display. Customer is already reset unit and unit has been working towards and there are no failures at this time. Advised homeowner to connect oven to Wi-Fi and check for software update. No further repairs are needed at this time and all is working properly.

Near Cedar Park, TX 78613
Scott  M.

Scott M.

DRYER WHIRLPOOL WGD9620HW0 "Arrived on site for really long dry times .checked and getting good air flow . All sensors ,thermistors and thermostats checked good . No error codes . Ordering control . Please call to set return visit . No lint build up at time of service .; ordrng 1 W11350210 (CONTROL)"

Near E 42nd St, Austin, TX 78751
Scott  M.

Scott M.

UNKNOWN UNKNOWN NISSAN

Near Burnet Rd, Austin, TX 78756
Joel G.

Joel G.

WASHER MAYTAG MVWX655DW1 Arrived on site to diagnose washer. Ran diags and verified proper operation. Not hooked to water at this time.

Near S General Bruce Dr, Temple, TX 76504
Kevin B.

Kevin B.

REFRIGERATOR AMANA ASI2175GRW01 "Arrived on site and inspected refrigerator and found condenser fan blades are blocked by refrigerant line. Bent line away from Blades and condenser fan is now able to turn freely. Took Pictures.No water leaks from connections at time of service, job complete"

Near Porter Creek Ct, Kyle, TX 78640
Leonardo C.

Leonardo C.

MICROWAVE KITCHENAID KMBS104ESS00 Arrived on site to replace panel. Replaced panel and issue still the same buttons on right side not working. Called tech line and they said to replace all part together. ordering new board WPW10591452 and WPW10660608 control board and new panel W11197501. Orderin*parts to replace together per tech support, ordrng 1 W11197501 (CONTROL PANEL ) and 1 WPW10591452 (CONTROL BOARD ) and 1 WPW10660608 (CONTROL BOARD )

Near Lady Bird Ln, Austin, TX 78741
Kevin B.

Kevin B.

WASHER MAYTAG MHW5630HW0 "Arrived on site and found no saved error codes, ran a diagnostic cycle and didn’t find any problems, went over noises and motion customer may experience while the washer is running. No repair is needed at this time, No water leaks detected at time of service, job complete"

Near Stonecrest Path, New Braunfels, TX 78130
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site for unit leaking water. Tested unit and found that the unit has an over sudsing issue which is causing a small leak out through the front of the tub. Tested unit and ran a half a cup of vegetable oil through the unit to remove the suds build up. The customer will purchase some dishwasher cleaner to further assist with build up.The home has a soft water system so I turned the drying agent dispenser to its lowest setting to also assist with lowering the suds condition. All water connections were dry.

Near Saw Grass Cove, Georgetown, TX 78633
Arthur B.

Arthur B.

WASHER MAYTAG MVWB865GW0 Arrived onsite for customer complaint of top load washer not going into spin cycles. Ran diagnostics and found error code F0E5 (Off Balance Load). Verified suspension. Suspension checks ok. Cleared the error codes and calibrated unit with test 052. Unit completed successfully. Advised customer on how to load items in unit to prevent issues. No other issues found. All water connections were dry at time of service.

Near Woodland Dr, Copperas Cove, TX 76522
Scott  M.

Scott M.

RANGE AMANA AGR5330BAS3 "Arrived on site for broken metal parts . Found top was lifted to clean and bent or broke all tubes going to burners . May need right rear burner and screw looks stripped . Ordering all supply tubes ,screws and office . Gas is shut off at time of service . ; ordrng 1 W10620002 (venturi LEFT FRONT ) and 1 W10861724 (venturi RIGHT FRONT ) and 1 W11167099 (RIGHT REAR ) and 1 W11213836 (LEFT REAR ) and 2 WP3368921 (screw-torx)s and 1 WPW10515453 (burnr-head)"

Near Adobe Walls Way, Austin, TX 78725
Andy  B.

Andy B.

WASHER WHIRLPOOL WFW3090JW0 "Arrived on site for washer with “DEN” code. Tested and inspected unit and found that unit would not operate and could not make selections, and also could not exit out of service mode. Called tech line and spoke with Stevewas instructed to order UI and to check wire harness and control on return trip. No water leaks present at time of service.; ordrng W11132207 (HARNESS ) and 1 W11334214 (CCU) and 1 W11367297 (UI)"

Near Sandra Muraida Way, Austin, TX 78703
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS325SDHZ Arrived on site and found unit operating with deformed gasket. Heat treated. Unit is now operating as designed.

Near E 6th St, Austin, TX 78702
Al R.

Al R.

DRYER WHIRLPOOL WED8000DW4 "Arrived to inspect dryer with customer complaint of odd noises from inside the unit.Attempted to duplicate the noise, but couldn’t.Ordering the Duct air assembly ordrng 1 W11104017 (DUCT AIR ASSEMBLY )"

Near Hilltop Rd, Troy, TX 76579
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED7990FW0 Advised techline of complaint of hi pitched motor function throughout cycle. Determined noise to be within normal function specifications. Unit is drying properly. Advised customer on findings.

Near E 5th St, Austin, TX 78701
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for refrigerator RC doors not aligned. Inspected unit and doors. Customer stated that installers added a Samsung shim to left RC door. Removed shim from door. Lowered leveling feet and found right backside unleveled. Added whirlpool approved shim kit to back right. Lowered leveling feet and squared up center drawers. Spoke with customer on user care guide. All tested good, no water leaks present."

Near Sky Ln, Round Rock, TX 78681
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL TN22AW Arrived on job for complaints of noise. Found compressor rattling.

Near Military Dr, Canyon Lake, TX 78133
James C.

James C.

RANGE WHIRLPOOL WFE515S0ES1 Arrived on site and installed new front left switch. Tested operation and found unit working properly. Job complete

Near Cimmaron Trail, Lago Vista, TX 78645
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Arrived on site and found repeat start device failure. Used start device in testing. Ordering sealed system repair due to likely failing compressor causing start device to fail. ; ordrng 1 2HOURS and 1 TJ90SF8404 (ACCESS PORT) and 1 W10309988 (compressor) and 1 WP2188823 (evaporator) and 1 WPW10143759 (dryer)

Near Airport Blvd, Austin, TX 78722
Arthur B.

Arthur B.

REFRIGERATOR MAYTAG MRT118FFFH01 "Arrived onsite for customer complaint of top mount refrigerator not cooling properly in FC section. Removed evaporator cover and found only partial frost pattern in evaporator. Removed unit cover and found compressor hot extremely hot to touch. Condenser and evaporator motor and running. Unit will need new compressor,evaporator to complete repair. Set temperature settings to maximum settings. No water source connected.; ordrng 1 CNOTE (2HR JOB) and 1 TJ90SF8404 (PROCESS STUB) and 1 W10836706 (evaporator) and 1 W11092625 (compressor) and 1 WPW10143759 (dryer)"

Near Solomon Dr, Killeen, TX 76542
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFG550S0Z1 Arrived on site to test unit for bake not burning correctly. Test unit and found flames to be normal and pressure to be normal job complete.

Near Manchester Ln, Austin, TX 78737
Joel G.

Joel G.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site to diagnose fridge right door opening and dispenser issues. Customer needs to raise cup all the way when dispensing ice or water so it won’t miss cup. I lowered feet to tilt fridge back just slightly so when left door is closed, the right door can stay shut or shut on it own if it becomes opened when closing left door. Informed customer to close door manually and not letting it go and slam shut. Didn’t need to pull fridge out for any repairs. Verified no water leaks at time of svc call."

Near Camp Dr, Georgetown, TX 78633
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS335SDHM00 Arrived on-site to inspect a not cooling side by side refrigerator.Immediately called Tech line and spoke with Rick (SR# 7725090522).Discovered the Issue is with the thermistor when checked in diagnostics mode.Removed and replaced the thermistor.Reassembled the unit and unit began cooling as designed.JOB COMPLETE

Near Village Cir, Waco, TX 76710
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE304DSS0 Arrived on site to test unit for unit not starting. Test unit and found unit was full of water. Unit not drying removed water from inside of the unit. Removed drain motor and found glass stuck in drain motor. Removed glass test unit and unit test good job complete.

Near High Summit Ln, Austin, TX 78737
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRT111SFDM03 "Arrived on site and found fan is running and there is no cooling. Compressor is hot to the touch, exposed evaporator and there is no frost pattern. No water source is available; ordrng 1 SF8404 (STUB) and 1 W10143759 (drier (service)) and 1 W10439364 (condenser) and 1 W11122867 (evaporator) and 1 WPW10507886 (compressor)"

Near S IH 35 Frontage Rd, Buda, TX 78610
Steve C.

Steve C.

WASHER MAYTAG MVWX500XL1 Arrived on site to replace the Iid lock and capacitor. Replaced both parts and calibrated the unit. Tested the unit and unit is still not working. Found the unit lid lock LED lights will be flashing and nothing happens. Tested the unit and diagnostics and received error code basket speed sensor fault. Found the unit will need a new capacitor and actuator. ordrng 1 W10804664 (capacitor) and 1 WPW10006355 (actuator)

Near Stonepath Way, Pflugerville, TX 78660
Al R.

Al R.

REFRIGERATOR GE GSH25JSXNSS Arrived to inspect refrigerator door on a side by side refrigerator not closing properly.Confirmed complaint and noticed the gasket was not in the door.Reseated the gasket and now door closes as designed.All water lines were dry at the time of service.JOB COMPLETE.

Near Inwood Dr, Waco, TX 76711
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KFIS20XVMS00 "Arrived on site for refrigerator not cooling. Tested and inspected unit and found failed start device. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Sinclair Ave, Austin, TX 78756
Arthur B.

Arthur B.

WASHER MAYTAG MVWB765FW3 Arrived onsite for customer complaint of top load washer cycle can’t be selected and error code F6E2. Ran diagnostics and confirmed error code F6E2 and F6E1. Removed and replaced UI assembly. Cleared error codes and calibrated unit. Unit completed successfully. All water connections were dry at time of service.

Near Co Rd 229, Briggs, TX 78608
Joel G.

Joel G.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Arrived on site to install parts ordered by previous tech. I checked resistance across heater circuit from Bn-wh and verified 35 ohms, heater circuit is fine. Ohmed out defrost sensor at board and verified 1.4 kohms and since unit was unplugged upon arrival 14 degrees on frz evap is correct. Faulty main board. Replaced and verified operation. Customer will need to leave unit unplugged, doors opened and towels on floor to catch excess water for 24-36 hours. Defrost waiver signed.

Near Yearwood Ln, Jarrell, TX 76537
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS315SDHB01 Arrived on site and installed new door and badge. Verified proper seal. Unit tests good. Job complete

Near Lyndhurst St, Austin, TX 78717
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL GSC25C6EYB01 Arrived on job for complaints of not dispensing ice. Found broken wire under door. Will need harness to repair. ; ordrng 1 W10242369 (harns-wire)

Near George Strait, Canyon Lake, TX 78133
Ron J.

Ron J.

WASHER MAYTAG MVWB835DW4 "Arrived on site for washer not filling or spinning, entered diagnostic found an error code of f0e3 as the current code and / f8e1 / f3e2 / fo0E4 were all stored codes. Test ran washer received very poor water entry on hot water and cold water. Confirmed water pressure to the washer was good, replaced valve resolved water fill issues. Cleared all error codes out of the machines memory. Confirmed washer filled, agitated, drained and spun with no issues."

Near Doyal Dr, Austin, TX 78747
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for unit not cooling in both sections, found compressor running but no frost on either evaporators u it had lost Freon. Also found deli ui and drawer soaked in water and wires in door torn unit will also need left deli drawer and ui but customer will be calling for possible door and ui coverage . No leaks on site . Tech line stated to tap system and look for leak before ordering compressor and evaps Low port dye dryer sr#7725091660 Andy ; ordrng 1 CNOTE (OFFICE RS) and 1 CNOTE (2HR WINDOW) and 1 TJ90SFT8404 and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)"

Near Woodview Ave, Austin, TX 78757
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL ED25UEXHW01 "Arrived on site for refrigerator was freezing items in RC. Customer stated he cleaned the condenser and after noticed condenser fan was not running. Checked center mullion and found hotter than normal. Gained access to condenser fan and found fan blade and causing to rub on housing. Corrected blade and found running but when unit shuts down fan is knocking housing. Found motor and blade on condenser fan and thermostat will need to be replaced. Called tech support and spoke with Richard and most likely air flow blockage (see SD-QuickPic). Customer requested to replace thermostat control with condenser fan blade and motor. 1 W10822259 (CONDENSER FAN MOTOR ) and 1 WP2190685 (FAN BLADE) and 1 WP2198202 (THERMOSTAT )"

Near Honey Bear Loop, Round Rock, TX 78681
Tyler B.

Tyler B.

WINE COOLER KITCHENAID KUWA244PBS0 "Arrived on site for unit not cooling found stat failed, replaced and tested good.

Near Sprague Ln, West Lake Hills, TX 78746
Robert J.

Robert J.

FREEZER WHIRLPOOL EVL165NXRQ04 Arrived on job for complaints of not cooling. Found freezer not defrosting. Advice timer to defrost and check amps 0 no heater. Check voltage to heater and was good. Replaced thermostat.

Near Military Dr, Canyon Lake, TX 78133
Clif L.

Clif L.

COOKTOP WHIRLPOOL KCGS556ESS01

Near Canton Jack Rd, Austin, TX 78717
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for dishwasher having poor cleaning performance. Performed diagnostics mode, no error codes. Monitored test cycle and tested amp draw to element, found within range. Tested incoming water temperature and found temperature reaching 120°. Tested for hot temperatures at end of test cycle. All tested good, no water leaks present. Spoke with customer on user care guide."

Near Expedition Way, Round Rock, TX 78664
Scott  M.

Scott M.

DRYER WHIRLPOOL WGD6620HC0 "Arrived on site ,replaced control and harness . Test unit no error codes . Unit is operating normally . No lint or gas leaks detected at time of service . Job complete ."

Near Goldilocks Lane, Manchaca, TX 78652
Joel G.

Joel G.

DRYER WHIRLPOOL WED49STBW0 Arrived on site to diagnose dryer not drying properly. Found cycling temps reaching 244 and 145. Informed customer venting needs serviced and cleaned. All else checks fine. Informed customer of regular venting cleaning and fire hazards.

Near Bronze Cove, Jarrell, TX 76537
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KFIS29PBMS02 "Arrived on site to diagnose the refrigerator that is not cooling properly. Tested unit and found refrigerant leak in evaporator coils has contaminated sealed system. No further repairs to be done at this time and no water leaks were found at time of service."

Near Cashell Wood Dr, Cedar Park, TX 78613
Andy  B.

Andy B.

WASHER AMANA NTW4516FW1 Arrived on site washer start button not working. Tested and inspected unit and found issues with lid latch. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Burnet Rd, Austin, TX 78756
Al R.

Al R.

DISHWASHER FRIGIDAIRE FDB520RHB2 "Arrived to inspect dishwasher not draining. Confirmed the unit is not draining, washing and customers plumbing is draining back into the unit.The drain hose, filter and all components inside the unit have massive debris.THIS IS NOT A MECHANICAL FAILURE, THERE IS SO MANY FACTORS PERTAINING TO THE DEBRIS INSIDE THE UNIT ( FILTER, DRAIN HISE, DRAIN PUMP AND MOTOR) NOT ALLOWING THE COMPONENTS INSIDE TO OPERATE PROPERLY.ALL WATER LINES WERE DRY AT THE TIME OF SERVICE JOB COMPLETE"

Near W 3rd St, Bruceville-Eddy, TX 76524
Arthur B.

Arthur B.

WASHER MAYTAG MVWB835DW4 "Arrived onsite for customer complaint of top load washer not draining and getting error code F9E1 (Long Drain) error. Removed all water from unit. Removed and replaced drain pump assembly. Reassembled,cleared error codes tested unit. Unit fills,washes,drain and spins as intended. No other issues found. All water connections were dry at time of service."

Near Deorsam Dr, Copperas Cove, TX 76522
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived onsite for customer complaint of french door refrigerator not making ice. Ran test 057 and found E0 (No Errors). Ran test 045 and found fill tube frozen. Removed icebox and cleared ice of fill tube. Found upon inspection, fill tube heater broken. Reassembled and ran test 045. Icemaker mold now fills with water. Also found digits on UI burnt out as well. Ordering UI and tube heater to compete repair. All water connections were dry at time of service.; ordrng 1 W10865869 (cntrl-elec ui) and 1 W11087201 (heater tube)"

Near Scottsdale Dr, Killeen, TX 76543
Tyler B.

Tyler B.

REFRIGERATOR JENN-AIR JF42NXFXDE02 "Arrived on site for door hard to open, added grease to rails and tested good. No leaks on site"

Near N Hills Dr, Austin, TX 78731
Paul R.

Paul R.

REFRIGERATOR JENN-AIR JFFCC72EFS02 "Arrived onsite to replace the previous diagnosed parts. The side door UI was not ordered and the UI cannot be removed without damaging it. I explained this to ms and told her I would need to RS the appointment and order the UI. Ordering W11262313 PANEL-UI. ordrng 1 W11262313 (PANEL-UI)"

Near Portofino Dr, Austin, TX 78732
Clif L.

Clif L.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site to replace previously ordered parts for washer. Replaced gear case, suspension rods, Cam, actuator, hub, and wash plate. Calibrated unit and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed."

Near Azzuro Way, Cedar Park, TX 78613
Ron J.

Ron J.

WASHER MAYTAG MVWB835DW3 "Arrived onsite found washer not powerI gotta on, confirmed polarity and ground was correct. Removed power disconnected the console. Reconnected power washer did not drain. Installed new control board, but still no power up. Measure confirmed 123.7 vac to the board and 5.14 vdc to the console. Installed new console washer power up and ran thru diagnostic with no issues"

Near Austral Loop, Austin, TX 78739
James C.

James C.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site and installed new owi sensor. Tested operation and found unit still losing power during diagnostics. Using an extension cord I plugged the unit into a separate circuit and ran diagnostics again and found u it completed diagnostics properly. Instructed customer that their dishwasher outlet circuit is causing the failure and that an electrician will need to repair the circuit for the dishwasher to operate properly. Job complete

Near Belford Street, Georgetown, TX 78628
Arthur B.

Arthur B.

WASHER ROPER RTW4516FW2 Arrived onsite for customer complaint of top load washer stuck in sensing. Ran diagnostics and found error code F8E1 (Long Fill) error. Tested valves and found cold water solenoid not opening. Removed and replaced water valve assembly. Reassembled and tested calibrate unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.

Near S Twin Creek Dr, Killeen, TX 76543
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site and replaced bound up icebox fan motor. I also replaced the main control. All operations are now normal and dry.

Near Wilderness Trail, Georgetown, TX 78633
Robert J.

Robert J.

WASHER ROPER RTW4516FW2 Arrived on job for complaints of no spin. Found lid lock not working. Replaced latch and test. No leaks detected at time of service.

Near Red Fox Ct, Kyle, TX 78640
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived onnsite and found icemaker failed. All checks good. Unit is now operating as designed.

Near S Oak Dr, Austin, TX 78704
Joel G.

Joel G.

REFRIGERATOR WHIRLPOOL WRF535SWBM00 "Arrived on site to diagnose fridge not making ice. Found 3 degs in frz. Good water pressure and 120 volts at the ice maker. Bypassed t-h and ice maker didn’t do anything. Ice maker needed replaced. Replaced ice maker, verified operation and verified no water leaks at time of svc call."

Near San Jacinto Creek Cove, Georgetown, TX 78633
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for customer complaint of unit shutting down and unit powering off, I found faulty freezer section evaporator fan motor, I replaced fan motor, unit tested good.

Near Tanner Bayou Loop, Austin, TX 78738
Kevin B.

Kevin B.

OVEN WHIRLPOOL WFE505W0HW0 "Arrived on site and found customer is experiencing the oven bulb burning out once a month. Replace control board and light socket there is no evidence of any shorting, burn marks or voltage failures.

Near Floyd Ln, Seguin, TX 78155
Wesley P.

Wesley P.

DISHWASHER KITCHENAID KDTM354DSS3 Arrived on site and found condition from prior visit that allowed for easy clog unchanged. Removed clog and advised customer unit would operate better with plumbing run to the disposal.

Near Brookview Rd, Austin, TX 78722
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for not dispensing ice and ice melting. Ran diagnostics found weak air flow from ice box fan,ran test 56 no errors on icemaker. Found shaft stuck on bin unable to remove shaft from bin unit will need main control,ice box fan,shaft and ice bin. ; ordrng 1 W10846539 (ICE BOX FAN) and 1 W11129522 (ICE CONTAINER) and 1 WPW10347114 (SHAFT) and 1 WPW10675033 (CONTROL)"

Near Creekmere Ln, Austin, TX 78748
James C.

James C.

DRYER AMANA NED4655EW1 Arrived on site and tested operation. I found no operation from dryer. Tested voltage and found the L1 leg is only getting 35 volts and the terminal at the outlet is burned. Inspected unit for shorts and found none. Instructed customer that they would need an electrician to repair the electrical circuit. Job complete

Near Mesquite Ln, Georgetown, TX 78628
Ron J.

Ron J.

WASHER WHIRLPOOL WFW92HEFC0 Arrived onsite to install previously diagnosed parts. Installed the dispenser and valve. Cycled thru test mode with no issue / no leaks

Near Cecelia Lane, Austin, TX 78748
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site for noise condition. Found freezer section at 1°. Found water supply to Unit good. Found power to icemaker but it would not cycle. Replaced ice maker. All water connections are dry.

Near Cathedral Mountain Pass, Georgetown, TX 78633
Wesley P.

Wesley P.

VENTHOOD WHIRLPOOL UXL5430BSS1 Arrived on site and found bulbs had died with no other complications.

Near Shelley Ave, Austin, TX 78703
Leonardo C.

Leonardo C.

DISHWASHER GE GDT720SSF0SS Arrived on site to test unit for unit not heating. Test unit and found element coming on but covered in calcium. Advised customer to clean u it with vinegar and see if it cleans the calcium.

Near Still Hollow Creek, Buda, TX 78610
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDFE104HPS0 "Arrived on site for unit it washing found unit not pumping replaced pump and motor and tested good, o leaks on site"

Near Spiller Ln, West Lake Hills, TX 78746
Steve C.

Steve C.

WASHER AMANA NTW4516FW2 Arrived on site for the unit will not power on. Customer advise he would have to have the unit unplugged for about 10 hours then the unit will turn on. Tested the unit and found the unit will need a new control. Replaced the control and calibrated the unit. Unit works properly and all water connections were dry at the time of service.

Near Fern Ridge Ln, Pflugerville, TX 78660
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX735SDBM Arrived onsite for customer complaint of french door refrigerator leaking from bottom. Customer found water on floor when returned from vacation. Inspected unit and did I found ice all clumped on in bin. Advised customer as power outage may have happened and unit was off for a period of time. Turned water supply on. Found no leaks coming from any water connections. No other issues found. All water connections were dry at time of service.

Near Stag Rd, Holland, TX 76534
Steve C.

Steve C.

DRYER MAYTAG MEDX655DW1 Arrived on site for the unit is not drying the clothes. Tested the unit and found the unit only has 120 V. Advise the customer that the unit needs 240 V to activate the heating element.

Near FM2336, Bastrop, TX 78602
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRT316SFDM01 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the condenser fan motor and blade. Tested unit and it operated as designed. No water leaks observed during service, job completed."

Near Lake Creek Pkwy, Austin, TX 78729
Steve C.

Steve C.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site for the unit control panel is defective. Found the control panel is bubbling up on the stainless steel section. Replace the control panel and tested the unit. Unit works properly and no gas leaks present.

Near Bastrop, TX 78602
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site to test unit to replace harness. Replaced harness test unit and unit test good no leaks present at this time.

Near Buda, TX 78610
Thomas L.

Thomas L.

DRYER GE DBXR453ET3WW Arrived on site for Noisey operations. Put towels in dryer and tested unit for noise levels. There is noise coming from the rear drum bearing.; ordrng 1 WE25M40 (BEARING KIT)

Near Mulberry Cir, Georgetown, TX 78633
Paul R.

Paul R.

WASHER GE GFWH1200H0WW Arrived onsite for the washer that will not fill or spin. I found an E54 drive system error. I tested the fill valve and the unit worked as designed. I ran test T10 and the basket wouldn’t move so I tried T11 and had the same results. I found only 39VAC from the main control to the inverter. The main control needs to be replaced.

Near Diamante Dr, Spicewood, TX 78669
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KFIS29BBMS00 "Arrived on site for cooling issue. Per service pointer W10666205C diagnosed leak at fresh food evaporator. Removed evaporator, compressor and filter drier. Installed updated fresh food evaporator, compressor and a uv drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly. Ran diagnostics on icemaker all test passed.

Near Tuscany Villa Dr, Wimberley, TX 78676
Steve C.

Steve C.

REFRIGERATOR FRIGIDAIRE FFTR1814TW4 Arrived on site for the unit is making a loud rattling noise. Customer advised that the unit would make a loud roaring noise from the back. Remove the back cover and found the condenser fan was hitting a wire harness and causing the noise. Readjusted the wire harness and assemble the unit. Unit works properly and no water connections to the unit.

Near Tiner Hill Loop, Smithville, TX 78957
Paul R.

Paul R.

OVEN WHIRLPOOL KEBS179BBL00 Arrived onsite for the oven that won’t function because the display went blank. The unit was on when I walked in and ms stated it came back on by itself. I tested the unit at 450 degrees in convection mode because ms stated it went out when she was using it in this mode. The unit reached set point and worked as designed. I explained to me that it was probably the connection at the UI again that was causing this and advised ms on replacing the UI harness.

Near Los Altos Dr, Lakeway, TX 78734
Al R.

Al R.

DRYER WHIRLPOOL WED4815EW1 "Arrived to install previously ordered parts. Installed the timer, fuse and door unit still did not turn on. Inspected the wires from the terminal and noticed the L1 and neutral were burned together. Unit will need a block terminal to complete the repairordrng 1 279320 (BLOCK TERMINAL KIT)"

Near Ferrara Circle, Temple, TX 76502
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for refrigerator FC ice maker not making ice. Per diagnostics and attempted to advance cycle, no response from ice maker. Tested voltage at ice maker and found no voltage. Went to test from cabinet and found harness broken (see SD-QuickPic). Removed failed ice maker and installed new. Monitored cycling. All tested good, no water leaks present."

Near San Chisolm Dr, Round Rock, TX 78664
Steve C.

Steve C.

FREEZER GE PYE22PSHHSS "Arrived on site for the unit is not freezing or making ice. Customer advised that they reset the unit and the unit is freezing and making ice. Found the touch screen on the user interface will not respond. The unit will need a new user interface control, control board door and auto fill dispenser assembly.1 WR17X24677 (profile autofill dis) and 1 WR55X25718 (UI) and 1 WR55X29507 (refrigerator door bo)"

Near Lost Pines Ave, Bastrop, TX 78602
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL KSSO42QTX02 "Arrived on site for refrigerator not making ice. Performed diagnostics mode and tested water through dispenser. Tested optics control. Advised ice maker cycling and monitored cycle. Found not advancing. Powered unit on and off and attempted to advance. Removed ice maker and tested voltage to ice maker, found present. Tested ice maker motor resistance and found opened. Installed new ice maker and tested. All tested good, no water leaks present."

Near Meandering Way, Round Rock, TX 78664
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT720PADM2 "arrived on site to inspect dishwasher not working. Upon further inspection, I placed in diagnostics and it showed F7E1 error code. Cleared code and continued with testing. Unit dispensed water but the motor never came on. Dispenser opened, drain pump operated and element showed 7-9amps. I removed and replaced the sump/motor assembly and retested and the unit operated as designed. No water leaks observed during service, job completed."

Near Garden Meadow Dr, Georgetown, TX 78628
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site and found noise customer is experiencing is Damper moving during cooking cycle. Explained what the damper is for and customer elected to keep it in place. Microwave is operating properly, job complete"

Near Buttercup Ln, New Braunfels, TX 78130
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDFE104HPS0 "Arrived on site for unit it washing found unit not pumping replaced pump and motor and tested good, o leaks on site"

Near Spiller Ln, West Lake Hills, TX 78746
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site and inspected refrigerator and found right hand fresh food door is barely making contact with door switch when it closes. Added in a shim so it makes better contact. No water leaks from connections at time of service, job complete"

Near Kraft Ln, New Braunfels, TX 78130
Jonathan  S.

Jonathan S.

DISHWASHER KITCHENAID KDTE254ESS1 "Arrived on site for dishwasher not filling with water. Performed diagnostics mode and found fault code 6-4 float switch and 6-1 no water. Checked under float and found mounting screw under float. Removed screw and tested unit. Found unit filling with water. Found mounting tabs on side have nothing to screw to. Found unit not mounted in and no holes in side of cabinet. Unit tested good, no water leaks present."

Near Fern Bluff Ave, Round Rock, TX 78681
Brandon C.

Brandon C.

MICROWAVE WHIRLPOOL GT4175SPQ2 "Arrived on site for customer complaint of microwave not opening, found customer really wants a new one installed, I told customer I will return to install on July 3rd to install for $169.99 minus service fee which has been paid on cc."

Near W Cave Loop, Dripping Springs, TX 78620
James C.

James C.

DISHWASHER FRIGIDAIRE FGID2466QF6A Arrived on site and installed new vent assembly. Tested operation and found unit working properly. Job complete

Near Chardonnay Crossing, Leander, TX 78641
Al R.

Al R.

WASHER MAYTAG MVWC565FW0 Arrived to inspect washer not working properly.Rand diagnostics and got no error codes.Calibrated the unit and explained to the customer my findings.Also tested water pressure from the hose on both hot and cold and got good pressure from both.All water lines were dry at the time of service.JOB COMPLETE

Near Pendleton-Troy Rd, Troy, TX 76579
Joel G.

Joel G.

DRYER WHIRLPOOL WED95HEDW0 "Arrived on site to diagnose dryer chime not working. Ran diags and wasn’t able to get chime working. Per tech sheet, replace UI control panel. ; ordrng 1 W10838287AUTHO (panel-cntl) and 1 WPW10654005AUTHO (cntrl-elec)"

Near Floating Leaf Dr, Hutto, TX 78634
Tyler B.

Tyler B.

COOKTOP JENN AIR n/a

Near Lodge View Ln, Austin, TX 78731
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC604FSS00 "Arrived on site for for fresh food evaporator incased in ice. Removed cover,defrosted evaporator installed updated fresh food evaporator cover,secured thermistor,its or to correct location on suction line using a zip tie. Installed updated main control.

Near Tiburon Dr, The Hills, TX 78738
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Arrived on site for customer complaint of unit not cooling, found unit had sealed system issue.

Near Salem Park Ct, Austin, TX 78745
Leonardo C.

Leonardo C.

COOKTOP KITCHENAID KCED600GBL00 Arrived on site to test unit for glass broken. Replaced glass top Customer checked new glass and she approved on new glass top. Installed glass top test unit and unit test good job complete no damaged found on new cooktop.

Near Aqua Verde Dr, Austin, TX 78746
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH75021HZ2 Arrived on site for microwave making a rattling noise again. Tested unit and found noise coming from turntable area. Gained access to turntable motor and disconnected motor. Tested microwave and found no longer making noise. Checked screw on motor. Will need to replace turntable motor. ; ordrng 1 W10642989 (TURN TABLE MOTOR )

Near San Chisolm Dr, Round Rock, TX 78664
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived to inspect no ice production. Used my jumper to see if the ice maker motor was operating and got no movement. Removed and replaced the ice maker and still got no motor rotation when jumped.Called Whirlpool Tech line and spoke with Chris was advised the check voltage at the board P3 and P 1 got 120 at board.No voltage to the ice maker.I checked voltage with the harness jumped and the pink and violet pins at the P3 connector at the board and didn’t get continuity.After all checks were completed,

Near Proctor Ave, Waco, TX 76708
Joel G.

Joel G.

REFRIGERATOR WHIRLPOOL KRFF507HPS00 Arrived on site to install part I previously ordered. Replaced and verified operations. Verified no water leaks at time of svc call.

Near Hidden Creek Way, Georgetown, TX 78626
Andy  B.

Andy B.

REFRIGERATOR JENN-AIR JUB24FRERS Arrived on site for refrigerator with loose handle. Tested and inspected unit and found loose stud for handle. Removed handle and tighten stud. Reinstalled handle and tested operations and all operations are normal. No water leaks present at time of service.

Near Burnet Rd, Austin, TX 78757
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTE334GPS0 "Arrived onsite for the dishwasher with the upper rack hard to pull out. I found the third level tracks defective and causing a lot of drag. Need to replace the tracks to complete service. Ordering C-NOTES, W10914507 TRACK, & W10913628 TRACK. and 1 W10913628 (TRACK) and 1 W10914507 (TRACK)"

Near Las Flores Dr, Austin, TX 78732
Brandon C.

Brandon C.

FREEZER WHIRLPOOL WRT318FZDB02 "Arrived on site for customer complaint of freezer not sealing, I applied adhesive to freezer cabinet, unit tested good."

Near Pedernales Point Dr, Spicewood, TX 78669
Clif L.

Clif L.

DRYER WHIRLPOOL WED75HEFW0 Arrived on site to diagnose a dryer that is making unusual noise. Found blower wheel and motor causing abnormal vibration. Installed vibration pads under motor and blower assembly. Tested unit and found all is operating properly at this time. No further repairs are needed and job is complete.

Near S Lakeline Blvd, Cedar Park, TX 78613
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRB322DMBM00

Near Castle Rock Cove, Round Rock, TX 78681
Scott  M.

Scott M.

WASHER MAYTAG MVWX655DW1 "Arrived on site , replaced basket and wash plate . Ran unit all checked normal . Job complete . No water leaks detected at time of service ."

Near Miller St, Bastrop, TX 78602
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KFIV29PCMS02

Near Jacobs Well Ranch Rd, Wimberley, TX 78676
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on job for complaints of cracked liner. Found the horizontal mullion cracked. ; ordrng 1 W11029715 (rail-mulln)

Near Research, Canyon Lake, TX 78133
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX735SDHV00 Arrived onsite for customer complaint of light not working in FC section. Found small chunk of ice build up in switch. Removed ice to free switch. Light now turns on and off as intended. No other issues found. All water connections were dry at time of service.

Near Shoreline Dr, Harker Heights, TX 76548
Lou S.

Lou S.

DISHWASHER KITCHENAID kdte254ess1 "arrived on site to inspect dishwasher motor noise. Upon further inspection, I placed the unit in diagnostics showing no error codes. When the motor came on, the customer advised that it wasn’t the noise he was hearing. When the drain pump came on, the customer advised that it was the noise. It was making a loud humming noise ad I could hear too, that it was having a difficult time coming on. I removed and replaced the drain pump and tested and the unit operated as designed. No water leaks observed during service, job completed.

Near Graford St, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for no lights and freezing in fresh food. Found defective light switch,installed new light switch. Tested switches all lights working correctly. Found gasket not sealing correctly to diffuser installed gasket correctly to diffuser."

Near Rocky Spot Dr, Austin, TX 78737
Clif L.

Clif L.

COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site to diagnose a cooktop that is not lighting burner assembly’s. Tested unit and found pleasure in regulators seized causing no gas flow through cooktop. Released regulator plunger and tested unit. Found all is functioning properly at this time. No gas leaks were found at time of service.

Near Cherry Bark Dr, Leander, TX 78641
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to test unit for unit not washing dishes. Test unit and found unit not getting water in. Test unit and found fill valve was completely disconnected. Secured connection to fill valve test unit and unit test good.

Near Teagle Dr, Austin, TX 78741
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL JCD2389GES Arrived on site for unit not dispensing ice. Found ice bucket not installed correctly. Corrected and tested good.

Near Lodge View Ln, Austin, TX 78731
Lou S.

Lou S.

REFRIGERATOR LG LSXS26326S/01 "arrived on site to inspect refrigerator no cool. Upon further inspection I tested temps in the RC=72 degrees and FC=70 degrees. Inspected the evaporator and found no frost pattern and both the Evap fan and the condenser fan were operating. I advised the customer of my findings and advised that I was ordering a seal system to be completed. I am ordering the compressor, evaporator, drier, access valve and CNOTE-2 HOUR JOB. Advised customer that the office would schedule return service. No water leaks observed during service.; ordrng 1 ADH73150210 (DRIER) and 1 ADL74760901 (EVAPORATOR ASSEMBLY) and 1 CNOTE (2 HOUR JOB) and 1 TCA35911910 (COMPRESSOR ASSEMBLY ) and 1 TJ90SF8404 (ACCESS VALVE)"

Near Halbert Dr, Austin, TX 78750
Andy  B.

Andy B.

RANGE IKEA IGS505DS1 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.

Near Brandywine Ct, Austin, TX 78727
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED92HEFC2 "Arrived on site and found dryer is showing error code for restricted air flow, found airflow is good at dryer exit. Recommended that customer have vent to exterior cleared. No lint buildup in dryer at time of service, job complete"

Near Moondance Trail, Wimberley, TX 78676
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF995FIFZ00 Arrived on job for complaints of not cooling. Found compressor running but no frost pattern. ; and 1 TJ90SF8404 (STUB) and 1 W10903341 (compressor) and 1 W11035643 (evaporator) and 1 W11159609 (CONTROL ) and 1 WPW10143759 (dryer)

Near Sunrise Cir, Kyle, TX 78640
Paul R.

Paul R.

OVEN KITCHENAID KODE500ESS02 Arrived onsite for the oven that need calibrating. I tested the upper oven in convection bake and found it cycling between 312-334 degrees leaving it with a 323 degree average temp. I tested the lower oven the same way and found it cycling between 296-317. I put a +10 degree offset in the control and tested it. The oven is cycling between 311-336 degrees leaving it with a 323.5 degree average. The ovens are working as designed. Call complete.

Near Las Flores Dr, Austin, TX 78732
Robert J.

Robert J.

ICE MACHINE KITCHENAID KUIC18NNTS4 Arrived on job for complaints of noise. Could not confirm noise. Customer will record and reschedule.

Near Comal Springs, Canyon Lake, TX 78133
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KSSC48QVS02 "arrived on site to inspect refrigerator ice dispenser not dispensing ice. Upon further inspection, I tested the ice dispenser and the motor came on, but no ice was dispensed. I removed the motor and shaft and found that the end of the shaft going into the motor was stripped. I replaced the shaft and tested and the unit operated as designed. I advised the customer of my findings. No water leaks observed during service, job completed."

Near Vista Ln, Georgetown, TX 78633
Kevin B.

Kevin B.

OVEN WHIRLPOOL WOS51EC0HS00 I’ve done site and inspected oven and found parts provided directly to customer by whirlpool is the incorrect color. Will need to reorder ; ordrng 1 W11296171 (CONSOLE )

Near Saint Clare Woods, Marion, TX 78124
Andy  B.

Andy B.

WASHER MAYTAG MHWE201YW00 Arrived on site to reconnect vent when working on washer. Reconnected vent and tested unit. All operations are normal.

Near Woodmont Ave, Austin, TX 78703
Lou S.

Lou S.

MICROWAVE KITCHENAID KOCE500ESS07 arrived on site to install previously diagnosed and ordered parts. I removed and replaced the oven vent cover and nameplate. Tested the oven door to make sure it didn’t rub the vent and it cleared. Job completed.

Near Ferrari Dr, , TX 78641
Andy  B.

Andy B.

WASHER MAYTAG MHWE201YW00 Arrived on site to reconnect vent when working on washer. Reconnected vent and tested unit. All operations are normal.

Near Woodmont Ave, Austin, TX 78703
Thomas L.

Thomas L.

DRYER AMANA NED4655EW1

Near South St, Florence, TX 76527
Lou S.

Lou S.

MICROWAVE KITCHENAID KMHC319ESS0 "arrived on site to inspect microwave not working. Upon further inspection, I found that the upper interlock cam was jammed causing the unit to not operate and when closing the door the fan automatically comes on. I was able to get the unjammed and tested the unit and it operated as designed. I recommended that the customer replace the two switches on the upper interlock due to the issue occurring again in the near future.. I removed and replaced the switches and tested and the unit operated as designed. Job completed.

Near Graford St, Leander, TX 78641
Tyler B.

Tyler B.

RANGE WHIRLPOOL WFG320M0BS3 "Arrived on site for unit five f3 shorted sensor error. Replaced sensor and still got error, replaced control and tested good no gas leaks on site"

Near Idlewild Rd, Austin, TX 78731
Robert J.

Robert J.

DRYER WHIRLPOOL WED9200SQ1 Arrived on job to replace control. After replacement test operation heat and air flow.

Near Summit Bluff, Canyon Lake, TX 78133
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived to inspect French door refrigerator not dispensing crushed ice.Customer advised the ice clumps up in the chute after dispensing, but didn’t realize the option on the UI to change ice type.Unit dispenses ice as designed.Customer instruct.All water lines were dry at the time of service.CUSTOMER SATISFIED JOB COMPLETE."

Near Bellmead, TX 76705
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRFC300ESS03 Arrived onsite for the refrigerator that is freezing product in the RC. Mr has the temp set at 42 degrees when I arrived and the RC was at 32 degrees at the center shelf. I tested the dampener and found it working as designed and when the door was closed no air was leaking around it. I checked the temp at the RC thermistor and it was at 50 degrees so I checked the resistance of the thermistor at the control and had 5.3K ohms which puts it in range. I changed the HV control and tested the unit. The unit is working as designed. I found the refrigerator not level affecting the doors. I tried to level the unit for the customer but the floor in the back of the unit is out of level. I showed ms this and she is going to have the builder correct it. Call complete.

Near Bisset Ct, Austin, TX 78738
James C.

James C.

FREEZER WHIRLPOOL EV188NYWS00 Arrived on site and tested operation. I found no water getting to ice maker. I found that the water was not turned on to unit . Turned water on and tested. Unit working properly. Job complete

Near Northlake Hills Dr, Jonestown, TX 78645
Luis M.

Luis M.

REFRIGERATOR GE ZISS360DHASS "Arrived on site for cooling issue at time of visit unit cooling correctly,per customer unit will cool for two weeks then customer has to defrost unit. GE has replaced thermistor and bimetal. Diagnosed unit would need main control,customer had main control shipped from GE. Installed new main control

Near Robert Browning St, Austin, TX 78723
Ron J.

Ron J.

WASHER MAYTAG MVWB880BW0 "Arrived onsite for du error code, performed diagnostic confirmed du error code with the door in locked position. Ran diagnostics test confirmed stored error codes f82 f83 all indicate door errors.ordrng 1 WPW10619844 (latch)"

Near One Oak Rd, Austin, TX 78749
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for frost issue found gasket not sealing correctly,adjusted door gasket checked door seal good."

Near Boatswain Way, Austin, TX 78748
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRMF606ESS01 "arrived on site to inspect refrigerator not leveled. Upon further inspection, the customer advised that the unit is not leveled and the doors aren’t lined up. I found that the right RC door was higher then the left and both pantry drawer doors were sagging in the middle. I adjusted the pantry doors then leveled the unit. I inspected the unit and found the ic bin door gasket was crimped and needs to be replaced. I no other issues found. I am ordering the ice bin door . No water leaks observed during service.; ordrng 1 WPW10549590 (door-ice)"

Near Shane Dr, Leander, TX 78641
Kevin B.

Kevin B.

DRYER MAYTAG MED3500FW0 "Arrived on site and sound customer is experiencing that dryer is not heating on the normal cycle. Replaced thermistor, cut off, thermostat, element, and control board. This represents all possibilities that could cause this experience. Airflow for dryer is good, removed all leaks from the interior, job complete"

Near Youngsford Rd, Santa Clara, TX 78124
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW92HEFC0 "Arrived on site and found washer is stacked, customer is experiencing detergent dispenser not operating properly. Replaced dispenser and it is now correct. Ran a diagnostic cycle and confirmed all operation is good. No water leaks from connections at time of service."

Near Moondance Trail, Wimberley, TX 78676
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW8800YC1 "Arrived on site for u it not spring found hub stripped out, 1 W10820039 (hub)"

Near Rustic River Cove, Austin, TX 78746
Wesley P.

Wesley P.

WASHER MAYTAG MHWE201YW00 Arrived onnsite and found unit motor capacitor to have failed. Replaced motor to repair. All checks good. Unit is now operating as designed.

Near Woodmont Ave, Austin, TX 78703
James C.

James C.

WASHER MAYTAG MVWB835DW4 Arrived on site and tested operation. I found fault for water too hot for spin and long fill. Tested valves and found hot water valve is not opening. Installed new valve housing and tested operation. I found that the gear case is making a loud grinding while in spin cycle. Unit will also need gearcase and clutch to complete repair; ordrng 1 W10754448 (clutch) and 1 W10811956 (GEAR CASE)

Near Herradura Dr, Leander, TX 78641
Jonathan  S.

Jonathan S.

REFRIGERATOR LG LMXS27626S/01 "Arrived on site for refrigerator filter indicator light not resetting and frost buildup in freezer. Per diagnostics and installed freezer and found frost buildup on right side. Inspected gasket and found not sealing. Made minor adjustment to door. Reset water filter light by holding down dispenser light for 3 seconds. All tested good, no water leaks present

Near Pearson Way, Round Rock, TX 78665
Steve C.

Steve C.

MICROWAVE FRIGIDAIRE FFMV1645TS Arrived on site for the unit will not heat. Tested the unit with a cup of water in the unit did not heat. Found the unit will need all heating components. Will also use the control board on the next visit. Will need to order the transformer and the latch assembly.; ordrng 1 5304509457 (LATCH HOOK) and 1 5304509476 (TRANSFORMER )

Near Frankel Loop, Pflugerville, TX 78660
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED7500GW0 Arrived on site for unit not starting found door switch tab broken replaced switch and tested good

Near Woodglen Dr, Austin, TX 78753
Paul R.

Paul R.

REFRIGERATOR JENN-AIR JS42SEDBDA Arrived onsite for the refrigerator that is not cooling in either compartment. I found the compressor not running. I found no voltage from the main control to the compressor control. Need to replace the control. I explained to the customer that there might be an issue with the other controls and possibly even the compressor but that we would not know until we can get power thru the controls. ordrng 1 12002799 (BOARD KIT; COMPRESSOR) and 1 WP67001360 (SUPPLY- PO) and 1 WP67006853 (CNTRL-ELEC)

Near Lakewood Hills Terrace, Austin, TX 78732
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for customer complaint of unit not sealing properly in freezer section, found right side freezer track needed adjusting, after adjusting unit sealed properly."

Near Rocking A Trail, Spicewood, TX 78669
Joel G.

Joel G.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site to install part ordered by previous tech. Replaced, recalibrated, and ran diags. Verified operations. Drain is secure. Verified no water leaks detected."

Near Stewart Dr, Hutto, TX 78634
Clif L.

Clif L.

WASHER WHIRLPOOL WTW4816FW2 Arrived on site to diagnose a washing machine that will not complete cycles. Tested unit and found bad fill valve assembly causing error codes to shut down unit due to long fill time. Replaced fill valve and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near W Parmer Ln, Cedar Park, TX 78613
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site for LED light failure in fresh food section. LED in fresh food section is flashing like a strobe light. Replaced LED module in fresh food section. U it now operates correctly. All water connections were dry at the time of service.

Near Saw Grass Cove, Georgetown, TX 78633
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH53521HZ0 Arrived on site to replace diode capacitor and fans. Replaced all parts test unit and unit test good job complete.

Near Brent Blvd, Kyle, TX 78640
Robert J.

Robert J.

DRYER MAYTAG MEDC300BW Arrived on job for complaints of noise. Found motor bad seal torn off and rollers damaged. Replaced all parts. And test.

Near Ledgeview Dr, Canyon Lake, TX 78133
Andy  B.

Andy B.

DRYER AMANA NGD4655EW2 Arrived on site for dryer loud when in use. Tested and inspected unit and found failed bearing ring. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Crupp Ct, Austin, TX 78753
James C.

James C.

DISHWASHER KITCHENAID KDTM354DSS5 "Arrived on site and tested operation. I found that the unit has water standing in tub but no operation from drain pump. Upon further inspection I found the drain pump,harness is not plugged into drain pump. Secured connection and found drain pump is working properly. Ran diagnostics to clear codes and allow proper calibration of sensors. Unit tests good. Job complete"

Near Southbend St, Lago Vista, TX 78645
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site for unit that would not dry dishes properly. Tested all operations and found unit to have a failed optical water indicator. Replaced and tested. All water connections are dry.

Near White Tail Cove, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR FRIGIDAIRE LFSS2612TE0 Arrived on site for noise while opening door. Added grease to door cams tested door operation good no noise

Near Brantley Bend, Austin, TX 78748
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for customer complaint of unit not cooling, found faulty start device, after replacing start device, unit tested good."

Near Sean Avery Path, Spicewood, TX 78669
Lou S.

Lou S.

MICROWAVE AMANA AMV2307PFS0 "arrived on site to inspect microwave making crackling noises. Upon further inspection, I turned t(e unit on and immediately it began to shoot sparks. I pulled the unit from t(e wall and removed the cover and fond that the diode and grounded itself to the vent. I removed and replaced the diode, capacitor and magnetron. Tested the unit and it operated as designed. Job completed."

Near Appalachian Trail, Leander, TX 78641
Ron J.

Ron J.

WASHER WHIRLPOOL WTW5000DW2 Arrived onsite for washer not powering up. Performed diagnostics polarity at the wall was correct. Confirmed 123.6 vac into the control board. Control would not function at all. Replaced the control board calibrated the washer with no issues.

Near Cedar Edge Dr, Austin, TX 78744
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT710PAYW6 Arrived on site to test unit for unit not washing correctly. Test unit and unit getting plenty of water but unit not having enough pressure. Found filter to be clogged not allowing pressure to build up in unit. Cleaned filter test unit and unit test good job complete no leaks present at this time.

Near Leisurewoods Dr, Buda, TX 78610
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS315SNHM01

Near Warm Springs Drive, Pflugerville, TX 78660
Steve C.

Steve C.

WASHER LG WM8000HVA I have on site for the units has water in the dispenser after the cycle is done. Test of the unit and found the unit will need a new dispenser housing and dispenser assembly due to the holes are clogged in the dispenser housing.Will need to get authorization from the extended warranty and reschedule the customer.; ordrng 1 4925ER1015B (DISPENSER HOUSING ) and 1 AGL73712602 (DISPENSER ) and 1 CNOTE (AUTHO )

Near Cerridwen Dr, Pflugerville, TX 78660
Steve C.

Steve C.

DRYER LG DLEX8000V Arrived on site for the units is not drying. Customer advised that the unit will take two cycles to dry. Tested the unit and found the unit will heat. Customer advised that he has not clean the vents in four years. Advise customer to clean the air vent due to restriction.

Near Cerridwen Dr, Pflugerville, TX 78660
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on site to test unit for unit leaking from main water line. Ordering new water line W10278635RP 6' hose. ; ordrng 1 W10278635RP (6” HOSE )

Near Woodrow Wilson Street, Manor, TX 78653
Steve C.

Steve C.

WASHER AMANA NTW4516FW2 Arrived on site for the unit is not working properly. Tested the unit and found the actuator will not switch between agitation and spin. Remove the actuator and found the actuator is broken. Replace the actuator and calibrated the unit. Unit works properly and all water connections were dry at the time of service.

Near S Robinson St, Taylor, TX 76574
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL WED5600SQ0 Arrived on site for dryer running with door opened and not heating. Performed temperature test and measured temperature with vent connected and found temperatures only reaching 110°. Removed vent and found temperature reaching 160°. Dryer vent needs to cleaned. Found failed door switch. Leveled unit and tested operation. All tested good. Paid in full on credit card.

Near River Bend, Georgetown, TX 78628
Joel G.

Joel G.

WASHER WHIRLPOOL WTW8700EC0 "Arrived on site to diagnose washer that keeps adding time to cycle. Ran diags and found off balance error and drain error. Ran manual test and all components work fine. Drain is secure. Informed customer.

Near Condor Stoop Drive, Pflugerville, TX 78660
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED8000DW3 "Arrived on site for customer complaint of unit not starting a cycle, found unit would shut down as soon as you tried to start the cycle. I tested thermal fuse, that tested good, found faulty controls, ordering control and UI; ordrng 1 CNOTE (AUTH) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10802464 (cntrl-elec) and 1 W11133029 (UI PANEL)"

Near Brandons Way, Buda, TX 78610
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KSC24C8EYW02 "Arrived on site for no cool. Found oil on evaporator found corrosion on heat exchanger tubing,called tech support due to possible damage to cap tube while installing new evaporator,per tech support need to attempt repair under manufacture sealed system warranty. Removed evaporator installed new evaporator found cap tube snapped in wall liner

Near Waterline Rd, Austin, TX 78731
Thomas L.

Thomas L.

WASHER MAYTAG MVWB835DW4 Arrived on site for unit that will not start. Attempted to put unit into diagnostics but it would not allow me to start diagnostics. Will return with control panel and control board. Water connections are all dry.; ordrng 1 W11112656 (console) and 1 W11170706 (CONTROL PANEL)

Near Mountain Dew Rd, Horseshoe Bay, TX 78657
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH53521HZ3 "arrived on site to inspect microwave fire. Upon further inspection, the customer advised they were cooking a potato and it caught on fire. I found that the wave guide was damaged ad needed replacing. Found burn marks on the back wall of the unit. Removed the unit from the wall and inspected the mag, cap, diode. All were good. Contacted Techline and spoke to Rich. He advised that when using the popcorn and potato selections that the customer will have to stay close by to monitor cooking due to the sensing mode in each selection due to overcooking. Rich advised to test the unit and make sure it counts down properly. . Tested unit at 10 seconds & 20 seconds and it counted down properly. Tested the potato selection and it operated as designed as the magnetron would come on and turn off as designed. Advised customer of findings and what Techline stated. Tested one more time after placing back on wall. Replaced the wave guide inside the unit. Job completed."

Near Maxwell Dr, Leander, TX 78641
Joel G.

Joel G.

MICROWAVE WHIRLPOOL WMH75021HZ0 Arrived on site to install parts I previously ordered. Verified operation. All is working fine now.

Near De Coronado Circle, Round Rock, TX 78665
Al R.

Al R.

WASHER LG WT5070CW Arrived to inspect LG washer with no power.Confirmed the complaint and attempted service test mode and and unit never responded.

Near River Forest Dr, Round Rock, TX 78665
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for door and deli ui replacement. Replaced ui and door and tested good, cust stated ice would not dispense. Tested and confirmed issue, removed cover and found motor rusted out, unit will need motor to complete repair. No leaks on site ; ordrng 1 W10822606 (motor)"

Near Highland Oaks Trail, Austin, TX 78759
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site for no cool fridge . Both sections are room temp. Compressor is running no frost pattern on evap . Ordering sealed system ,compressor ,evap ,service port ,uv drier . Weigh 3 hrs . Please call to set return .; ordrng 1 SERVICEPORT and 1 UVDRIER and 1 W10798720 (COMPRESSOR ) and 1 W10836706 (evaporator) and 1 WEIGH3HRS"

Near Shady Ln, Austin, TX 78721
Al R.

Al R.

OVEN WHIRLPOOL WOS51EC7HS01 "Arrived to inspect wall oven with malfunctioning touch screen.Called Whirlpool Tech line and spoke with Joel advised me to order the console for the unit to operate properly.; ordrng 1 W11297715 (CONSOLE SS WITH BLACK OVERLAY)"

Near Georgetown, TX 78626
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived on site for door replacements. Replaced left and right Rf doors. Replaced left deli drawer deli ui still good. Replaced freezer door and name plate and tested good. No leaks on site

Near Show Barn Cove, Austin, TX 78750
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRS325FDAM01 "Arrived on site for customer complaint of rust in freezer section as well as refrigerator section. Took pictures of rusting areas

Near Bella Toscana Ave, Lakeway, TX 78734
Robert J.

Robert J.

REFRIGERATOR GE ZISB480DR Arrived on job for complaints of ice door not closing. Confirmed door getting stuck and ; ordrng 1 WR17X10706 (crank door recess) and 1 WR17X11170 (housing shield disp.) and 1 WR17X11267 (funnel ice display) and 1 WR17X11653 (door recess asm) and 1 WR62X10055 (solenoid asm)

Near Raeford Crossing, Dripping Springs, TX 78620
Brandon C.

Brandon C.

REFRIGERATOR JENN-AIR JS48NXFXDE01 "Arrived on site for customer complaint of unit not powering on, found power getting to unit, but unit was not powering on, ordering all controls to ensure complete repair on next visit; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10184634 (cntrl-elec) and 1 W10200659 (cntrl-elec) and 1 W10624574 (cntrl-elec) and 1 W10645666 (invrtr-box) and 1 W10785723 (contrl-box) and 1 W10790783 (cntrl-elec)"

Near Lakeway Dr, Lakeway, TX 78734
Luis M.

Luis M.

REFRIGERATOR LG LMXC23746S /00 "Arrived on site to install parts from prev diagnosis. Removed door and pantry ui,installed new door and ui pad. Tested pantry ui unit working as designed."

Near Mesa Dr, Austin, TX 78759
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW4800BQ0 "Arrived on site for unit turning on and restarting cycles by its self. Plugged in unit, no buttons press the unit started washing. Replaced control and unit tested good. No leaks on site"

Near Black Angus Dr, Austin, TX 78727
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site and found freezer temp is 23, fresh food temp is 45. Test 56 , E2 and E5. Ran test 57 and 45 and both passed. Spoke with CS and will need to bring back compressor and all control boards. If temperature has improved replace controls only.; ordrng 1 SF8404 (STUB) and 1 W10804160 (cntrl-elec) and 1 W10832994 (compressor) and 1 W10894103 (cntrl-elec) and 1 W11087200 (invrtr-box) and 1 W11116006 (evaporator) and 1 W11127829 (motor-cond) and 1 WP2188935 (blade-fan) and 1 WPW10143759 (dryer) and 1 WPW10624574 (cntrl-elec)"

Near Curvatura, , TX 78132
Jonathan  S.

Jonathan S.

WASHER FRIGIDAIRE FFLE2022MW0 "Arrived on site for washer not draining. Performed diagnostics mode and activated drain pump. Tested voltage to drain pump and found 120 volts. Checked motor resistance and found opened. Replaced drain pump to continue to test. Performed diagnostics mode and found fault code for motor control. Found unit not responding correctly in test mode. Ran on normal mode and found motor control at fault. Called Frigidaire tech support to confirm failure. ordrng 1 137469101NH (MOTOR CONTROL )

Near Hutto Rd, Georgetown, TX 78626
Brandon C.

Brandon C.

RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site for customer complaint of light bulb broken, found bulb had shattered, I replaced bulb, unit tested good."

Near Triumph Rd, Buda, TX 78610
Ron J.

Ron J.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived onsite for rack issue, found rack stop missing from the upper rack. I also found some of the lower rack wheels on the support were loose wheels. Replaced Lowe rack wheels"

Near Baythorne, Austin, TX 78747
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site and found freezer temp is 20 degrees, found mullian is hot to the touch. Removed rear panel and condenser fan is unplugged. Took pictures. After correcting requested that customer monitor it for correct operation. No water leaks detected at time of service"

Near Mountain Laurel Dr, New Braunfels, TX 78132
Robert J.

Robert J.

WASHER WHIRLPOOL WFW6620HC0 Arrived on job for complaints of leaks. Removed dryer from top of washer. Found hose from dispenser to tub loose. Reconnect hose and test.

Near Whitney Run, Buda, TX 78610
Steve C.

Steve C.

WASHER AMANA NTW4516FW2 Arrived on site for the unit is not working properly. Tested the unit and found the actuator will not switch between agitation and spin. Remove the actuator and found the actuator is broken. Replace the actuator and calibrated the unit. Unit works properly and all water connections were dry at the time of service.

Near S Robinson St, Taylor, TX 76574
Paul R.

Paul R.

WASHER WHIRLPOOL WTW7000DW1 "Arrived onsite to replace the previous diagnosed parts. I replaced the housing, calibrated the unit, ran the service test, and checked for leaks. All test passed and there were no water leaks present at the time of service. Call complete.

Near Bullick Hollow Rd, Austin, TX 78726
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT750SAHV0 "Arrived on site for unit taking long to clean and poor wash quality. Ran unit and found heater not running, cust also stated unit will run for 4hrs on 1hr cycle. Replaced control and sensor also found gasket causing disp door to not fully open, replaced disp and tested good, no leaks on site"

Near Laurel Oak Loop, Round Rock, TX 78665
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW92HEFW0 Arrived on site and found unit locked and draining from excessive load size. Unlocked and advised customer that loads needed to be run smaller. All checks good. Unit is now operating as designed.

Near Cadoz Dr, Austin, TX 78728
Joel G.

Joel G.

RANGE WHIRLPOOL WEG745H0FS0 "Arrived on site to install part I previously ordered. Replaced and verified operation. Customer mentioned that unit didn’t want to bake. Ran ran a cycle, verified temps. Ran diags and every component worked fine. Verified no leaks at time of svc call."

Near Greenock Cove, , TX 78634
Joel G.

Joel G.

REFRIGERATOR LG LFX28968ST/04 "Arrived on site to diagnose fridge not cooling. 70 degs ff side 65 degs frz. Only frost on cap tube no to evaporator. Low side was at 10 psi and high side about 95 psi. Then compressor went high speed and low side went to almost a 30 inch vacuum and 105 high side. Called source, spoke it’s Todd who says it’s a floating restriction due to moisture. I agreed it’s a restriction but disagree it’s moisture. LG Compressors when they fail, usually overheat, deteriorate and cause powder to contaminate the system. Per source this will require clearing the restriction with nitrogen, replace compressor again with dryer and valve, pull vacuum using a micron gauge to 500, and recharging on high side and hope it works. ordrng 1 ADL73762001 (EVAPORATOR ) and 1 SV8404 (2 valve) and 1 TCA35533604 (COMPRESSOR)"

Near Glendalough Dr, Pflugerville, TX 78660

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