Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8767 customer reviews

Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFE505W0HS1 Arrived on site for range not preheating. Performed diagnostics mode and tested unit. Found unit not getting correct voltage. Found broken wire at terminal block. Inspected terminal block and found burnt connector. Will need to replace terminal block and repair wire harness. Customer will need to have a 4 prong power cord on hand. ; ordrng 1 5304409888 (block)

Near Lone Star Blvd, Hutto, TX 78634
Al R.

Al R.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived to inspect customers concerning poor dishwasher performance.Ran diagnostics test mode and unit tested as designed.Customer informed about over suds due to the amount of suds inside unit after diagnostics mode.PODS are contributing to poor performance issues.Unit operating as designed.All water lines were dry at the time of service.JOB COMPLETE.

Near Tourmaline Trl, Round Rock, TX 78681
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRB322DMBM00

Near Congress Ave, Austin, TX 78701
Clif L.

Clif L.

RANGE JENN-AIR JDRP548WP03 Arrived on site to diagnose a range that is not broiling properly. Found broiler element wiring not fully inserted to connector on control board causing it not to have contact. Re-wired element properly and tested unit. Found all is functioning properly at this time.

Near Christine Cir, Horseshoe Bay, TX 78657
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOS51EC7HS01 "Arrived on site to install previous diagnosed part. Removed control panel and installed new. Tested operation, all tested good."

Near Greencreek Way, , TX 78626
Joel G.

Joel G.

WASHER MAYTAG MVWB765FW3 Arrived on site to install parts I previously ordered. Replaced parts and verified operations. Gearcase was also faulty. Verified no water leaks at time of svc call.

Near Westvalley Pl, Round Rock, TX 78665
Leonardo C.

Leonardo C.

RANGE LG LRG3193ST Arrived on site to test unit for oven not working. Test unit and found bad glow ignitor. Test unit and preheated oven to 350 job complete.

Near Davis Ln, Austin, TX 78749
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW93000VU02 Arrived onnsite and found unit symptom free. After explains and reassuring product design.

Near Plum Hollow Overlook, Austin, TX 78746
Joel G.

Joel G.

WASHER WHIRLPOOL GHW9150PW0 "Arrived on site to diagnose basket making noise in spin. Found basket is starting to get loose and will need replaced.

Near Indian Trail, Salado, TX 76571
Ron J.

Ron J.

DISHWASHER FRIGIDAIRE FFID2426TS2 Arrived onsite for dented door and damaged console. I found the dishwasher had additional damage to the tub took pics. Patrick office rep advised they will be scraping this dishwasher no further service needed.

Near Wall St, Austin, TX 78754
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF550CDHZ00 "Arrived on site for refrigerator developing water on top of FC gasket. Performed diagnostics mode and tested mullion heater and inspected for moisture. Found unit operating. Added insulation gasket under FC gasket. Tested for air leaks. All tested good, no water leaks present."

Near Vanner Path, Georgetown, TX 78626
Al R.

Al R.

WASHER MAYTAG MVWC565FW0 "Arrived to inspect customers concerns about the water level during the wash cycle.Ran diagnostics test mode and found No error codes on the unit.All functions were operational.Called Whirlpool Tech line and spoke with Mike at Whirlpool Tech line.SR#7725264928Advised customer of proper load, washing and limitations of the unit.All water lines were dry at the time of service.JOB COMPLETE"

Near Indian Meadow Dr, Georgetown, TX 78626
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL KODE500ESS04 Arrived on site to test unit for oven not holding temp. Test unit and found unit getting to temp and losing temp as normal operation. Advised customer on normal operation of unit and he will test unit again. Job complete.

Near Ariock Ln, Austin, TX 78739
Steve C.

Steve C.

WASHER AMANA NTW4516FW3 Arrived on site for the unit is not working properly. Tested the unit in diagnostic and received error code f8e1 long fill. Replaced the valve and calibrated the unit. Unit works properly and all water connections were dry at the time of service.

Near Ragtime Ranch Rd, Elgin, TX 78621
Ron J.

Ron J.

WASHER AMANA NTW4516FW2 "Arrived onsite for washer not draining, performed diagnostics entered tested mode confirmed no error code were stored. Filled washer activated the drain pump, or iced unit was was pumping not as quickly as it should removed pump found a small amount of lint and build up on the pump. Replaced pump calibrated washer, everything checked good"

Near E Ben White Blvd, Austin, TX 78741
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH31017HB2 Arrived on site for microwave when attempting to use would make rattling noise then shut off. Performed diagnostics and identified failure. Inspected unit and found shipping cover still on unit. Removed covers and tested unit. All tested good.

Near Beebrush Ct, Liberty Hill, TX 78642
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL KMLS311HSS3 Arrived on site to test unit for air coming from the top. Test unit and found cover was loose tighten cover test unit and unit test good. Unit still having some air come out but it’s normal due to fan being on the side. Job complete.

Near Ariock Ln, Austin, TX 78739
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDT920SADH1 Arrived on site to diagnose a dishwasher that is not cycling. Tested unit and found pump assembly has failed causing unit not to circulate water. Replaced wash pump assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Contour Dr, Burnet, TX 78611
Robert J.

Robert J.

DISHWASHER GE GDF510PSM0SS Arrived on job for complaints of control not responding. Found door not closing correctly. Adjusted door for proper closing. No leaks detected at time of service.

Near Founders Ridge, Dripping Springs, TX 78620
Leonardo C.

Leonardo C.

COOKTOP JENN-AIR JGC3536GS Arrived on site to test unit for unit not igniting. Test unit and found regulator was installed backwards. Advised builder they will need to flip regulator due to fittings that we don’t carry. Job complete

Near Austin, TX 78737
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRX735SDBM Arrived on site to do a preventative check. All functions checked well. All water connections were dry. Vacuumed condenser coils for customer. Customer had a new filter.

Near Paint Creek Lane, Georgetown, TX 78633
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived onsite for customer complaint of dishwasher not starting. Upon inspection, found float bobber stuck in open position. Repositioned bobber and tested unit. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."

Near Mountain Dew Dr, Gatesville, TX 76528
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WFG320M0BB2 "Arrived on site for oven door glass broken. Customer stated that unit had only come with 1 rack and glass broke after cooking pizza and about 20 minutes after unit was off. Inspected unit, found inner glass broke and liner protected sitting coving liner (see SD-QuickPic) Called tech support and spoke with Rick (SR#7725248423). Rick stated that customer would need to contact customer service for rack and will need to get authorization from trade team. Office to schedule appointment when ETA is available. ; ordrng 1 SEENOTE (NEEDS AUTH ) and 1 WPW10535767 (INNER GLASS)"

Near Beebrush Ct, Liberty Hill, TX 78642
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site and found thermal fuse an element have failed, replaced both and dryer is not working properly. Recommended to customer that vent to exterior be cleaned there is currently no airflow. Job complete"

Near Stageline Dr, Kyle, TX 78640
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH32519FS1 Arrived on site for moisture . Found very high moisture coming thru entire wall . Customer has condonsation building up in wall outlets on counter as well. No operations issues with unit itself . Job complete .

Near Mossygate Trail, Manor, TX 78653
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived onnsite and found motor failure. Replaced motor unit is now operating as designed.

Near Ethridge Ave, Austin, TX 78703
Scott  M.

Scott M.

FREEZER AMANA AFC2033DRQ Arrived on site for no cool fridge . Customer stated unit went down for couple hours . At time of service all checked normal . All diagnostics checked normal. If it occurs again recommend new jazz control.

Near Alta Verde Dr, Austin, TX 78759
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT710PAYM0 Arrived onsite for the dishwasher to replace the previous diagnosed parts. I replaced the leaking vent gasket and the defective door latch. The unit no longer has any leaks present and the machine shuts down when the door is opened. Call complete.

Near Texas Bluebell Dr, Spicewood, TX 78669
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to test unit for damaged door. Will need to order new door W11173813. Office to reschedule ; ordrng 1 W11173813 (DOOR)

Near E 6th St, Austin, TX 78702
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRFC604FSS02 Arrived onnsite and found unit on but no cool. Ran test 40 and no frost pattern or cooling. Unable to make checks in back due to construction. Ordering sealed system repair. ; ordrng 1 2HOURS and 1 TJ90SF8404 (VALVE) and 1 W10654592 (COMPRESSOR ) and 1 W11099748 (evaporator) and 1 W11291123 (EVAPORATOR) and 1 WPW10143759 (dryer)

Near Ford St, Austin, TX 78704
Andy  B.

Andy B.

DRYER WHIRLPOOL WED8620HW0 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Mt Bonnell Dr, Austin, TX 78731
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KSSC42FMS00 Arrived onnsite and turned water off at wall with Scott. All checks good. Unit is now operating as designed.

Near Woodmont Ave, Austin, TX 78703
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on job for complaints of water in refrigerator. Found water dripping from fascia heater. In diagnostics I got 12vdc and heater test good.; ordrng 1 WPW10675033 (cntrl-elec)

Near Cosmos Ln, Driftwood, TX 78619
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRSF505ESS01 "Arrived on site for fresh food evaporator incased in ice. Removed cover found thermistor not connected to evaporator from manufacture,found small crack on thermistor,installed new thermistor secured thermistor to correct location on suction line with a zip tie and foil tape. Defrosted evaporator installed new fan scroll."

Near Cold Water Ln, Lakeway, TX 78734
Arthur B.

Arthur B.

WASHER MAYTAG MVWB835DW4 Arrived onsite for customer of top load washer unlevel and wobbling when spinning. Found legs are off balance.Was able to adjust feet. Found washer now level with floor. Calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.

Near Quail Hollow Ln, Woodway, TX 76712
Andy  B.

Andy B.

ICE MACHINE WHIRLPOOL KUIC15NRTS1 Arrived on site for ice maker over filling tested and inspected unit and found ice bin therm failed and not sensing ice level.. Removed failed part and replaced with new. No water leaks present at time of service.

Near Whitethorn Ct, Austin, TX 78746
Arthur B.

Arthur B.

DRYER ELECTROLUX EFDE317TIW1 Arrived onsite for customer complaint of dryer not powering on. Checked incoming voltage and found 240v. Removed top. Found control board shorted. Ordering main control and UI. ordrng 1 53044510358 (UI ASSEMBLY) and 1 5304510360 (MAIN CONTROL) and 1 CNOTE (NEEDS AUTHO)

Near Pond Creek Rd, Troy, TX 76579
Joel G.

Joel G.

REFRIGERATOR LG LMX28987ST/03 "Arrived on site to diagnose fridge not cooling properly. Fans are working fine and compressor is on. Found only about 6 inches of frost on evap coil indicating a sealed system issue. Has taps from a previous system repair from another company. Low side at 25 inch vacuum and high side at 150 psi indicating severe restriction. Will need evaporator and drier replaced along with about 3 hours labor to flush system multiple times to make sure restriction is cleared No water leaks detected."

Near Rosalina Loop, Round Rock, TX 78665
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site for the unit is not making ice and not cooling properly. Found the fresh food evaporator cover is frosted over. The unit already has the updated evaporator cover and software update. All water connections were dry at the time of service.

Near Fallow Way, Bastrop, TX 78602
James C.

James C.

DISHWASHER KITCHENAID KUDI24SEBL2 Arrived on site and tested operation. I found no response from ui. Verified voltage and found to be good. I found latch strike bent upwards not making contact with latch. Corrected stoke and tested. Unit now working properly and all water connections dry at time of service. Job complete

Near Venture Dr, Leander, TX 78645
Scott  M.

Scott M.

OVEN WHIRLPOOL WFC150M0EB3 "Arrived on site for oven not working . Found voltage not leaving control,. Replaced control ,tested oven. Preheated normally . Job complete."

Near Hogeye Rd, Manor, TX 78653
Wesley P.

Wesley P.

WASHER MAYTAG MHW5500FW1 Arrived onnsite and found water level errors and no valve function. Can hear solenoids trying to engage. ordering valve to repair. All else checks good.; ordrng 1 W10599356 (water inlet valve)

Near W Johanna St, Austin, TX 78704
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRFF707ESS00 "Arrived on site and replaced evaporator cover and harness recommended by tech line on the previous visit. Added screws to the top tabs and insured evaporator is pushed all the way back. And charge a customer that refrigerator should take 24 to 36 hours to cool down properly. No water leaks from connections at time of service, job complete"

Near Via Principale, New Braunfels, TX 78132
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived onsite for customer complaint of french door refrigerator not making ice and not cooling. When arrived, only found lights on and compressor not running. Unplugged unit and plugged back in. Found compressor running but getting hot to touch quickly. After 2 mins running, compressor shut off but all lights still on. Found compressor faulty. Unit will need new compressor. Advised customer that sealed system is cover under warranty.ordrng 1 CNOTE (OIL LESS GAUGES) and 1 CNOTE (2HR JOB) and 1 TJ90SF8404 (PROCESS STUB) and 1 W10841321 (NON UV DRIER) and 1 W11025999 (compressor)"

Near Enclave Ct, Waco, TX 76708
Joel G.

Joel G.

ICE MACHINE KITCHENAID KUIX505EBS1 "Arrived on site to install parts I previously ordered. Replaced ran diags and found poor water pressure to reservoir and also drain pump not coming on. Inspected all components and found heavy water deposits causing components to malfunction. Valve, drain and water filter housing need replaced Verified no water leaks at time of svc call.; ordrng 1 W10897719 (valve) and 1 W11266112 (housing) and 1 WPW10489125 (pump)"

Near La Mesa Ln, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

COOKTOP KITCHENAID KICU500XBL01 Arrived on site for cooktop no working. Tested voltage to unit and found within range. Removed unit and disassembled. Found 25 amp fuse blown. Removed failed fuse and installed new. Found unit is sharing a ground with neutral (see SD-QuickPic). Called tech support and spoke with Dave. He stated because of DC voltage unit needs to have a true found connection. Spoke with customer on issue and will need to contact electrician to have repaired. Recommend not to use until issue is corrected. (SR# 7724703054).

Near La Mesa Ln, Georgetown, TX 78628
Steve C.

Steve C.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site for the unit will not start. Found the upper switch is pushed back. Remove the control panel to gain access to the top interlock. Readjusted the cam on the interlock and assemble the unit. Tested the unit and the unit is working properly.

Near Rimrock Ct, Lago Vista, TX 78645
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived onsite for customer complaint of lights not coming on when RC door are open. Found RH door switch faulty. Removed and replaced door switch. Reassembled. Door light now come on as intended. All water connections were dry at time of service.

Near Spring Field St, Waco, TX 76705
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site to replace console, after replacing unit tested good."

Near Arrow Ridge, San Antonio, TX 78258
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the broken left bracket and upon further inspection I found the right rail closure not working properly so I replaced the right bracket also. The freezer door is closing properly and the doors are level and in line with each other. Call complete.

Near Show Barn Cove, Austin, TX 78750
Joel G.

Joel G.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site to install parts ordered by previous tech. Accessed evap and found there was still ice build up on it, defrosted and noticed that parts aren’t correct. Found parts ordered are for a different model and won’t connnect to this model. Informed customer I will need to order correct parts, get AUTHO and office will r/s with him. Defrosted completely and informed customer to run unit in the meantime. Defrost waiver was prev signed.; ordrng 1 W10843055AUTHO (cntrl-elec) and 1 W10849460AUTHO (cntrl-elec) and 1 W11033168AUTHO (harns-wire) and 1 WPW10501260AUTHO (cover-evap)"

Near Abigail Way, Pflugerville, TX 78660
Clif L.

Clif L.

ICE MACHINE KITCHENAID KUID508ESS1 Arrived on site to diagnose an ice machine that is not producing. Found condenser fan motor shorted out. Replaced condenser fan motor and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near N Shorewood Dr, Granite Shoals, TX 78654
Clif L.

Clif L.

OVEN WHIRLPOOL WFE515S0EB2 Arrived on site to replace previously ordered parts. Replaced wiring harness as it included new terminal block. Homeowner provided new power cord for unit. Tested unit after replacing all parts and found all is functioning properly at this time.

Near Primrose Ln, Marble Falls, TX 78654
Paul R.

Paul R.

OVEN JENN-AIR JIS1450DS2 Arrived onsite for the oven with an F9E0 error. Mr stated that when I called to let him know that I was on the way he powered the unit up for the first time since the electrician left and they were getting the F9E0. Mr stated now it was giving a different error code. I found the unit with an F1E1 error. I did a power reset and erased the error codes. I tested the unit and the F1E1 error came back. I replaced the main control and retested the unit. All functions were working properly and the unit worked as designed. Call complete.

Near Fall Creek Rd, Spicewood, TX 78669
Luis M.

Luis M.

REFRIGERATOR MAYTAG MRT118FFFE01 "Arrived on site for no cool. Installed a uv drier unit would not hold vacuum,added refrigerant to system to find source of leak,found small hissing noise from evaporator compartment moved cap tube diagnosed leak at cap tube inside wall.

Near E Slaughter Ln, Austin, TX 78747
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOD77EC0HS01 Arrived on site for oven giving error F8-E1 low fan speed over speed. Customer stated that when unit heated to 400° unit will get fault code F8-E1. Performed diagnostics mode and verified fault codes. Found F6-E4 mismatch software and F8-E1. Corrected software in diagnostics mode. Preheated both ovens to 425° and monitored. After unit preheated called Whirlpool tech support and spoke with Dustin. He stated to replace main harness (SR#7725245700). Will need to replace wire harness. Removed unit and all harness. Installed new harness and tested unit. All tested good.

Near Liberty Hill, TX 78642
Wesley P.

Wesley P.

RANGE WHIRLPOOL WEG515S0FS0 Arrived onnsite and repaired display issue by replacing control. All checks good. Unit is now operating as designed.

Near E 7th St, Austin, TX 78702
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF707ESS00 "Arrived on site for loud noise and cooling issue. Removed deli drawer found fresh food evaporator incased in ice diagnosed faulty thermistor and in wrong location. Defrosted evaporator,replaced thermistor harness,secured thermistor to correct location on suction line using foil tape and a zip tie. Ran diagnostics fan working. Installed cover with 4 screws., used 1 WPW10277799 (HARNESS) from stock"

Near Dunsmere Dr, Austin, TX 78749
Andy  B.

Andy B.

MICROWAVE KITCHENAID KOCE500ESS05 "Arrived on site for F6-E8 error code. Tested and inspected unit and found issues with MW Manager, Applicance manager, inverter and magnetron. Removed unit and removed failed parts and replaced with new. Tested unit and found no improvement.ordrng 1 W10603949 (HARNESS ) and 1 W10775068 (HARNESS ) and 1 W10789995 (HARNESS ) and 1 W10874060 (HARNESS ) and 1 W11093254 (UI) and 1 W11157180 (HARNESS )"

Near Lazy River Cove, Austin, TX 78730
Steve C.

Steve C.

DRYER MAYTAG MED5630HW0 Find on site for the unit will not start. Tested the unit and found the control panel knob will not rotate. Replace the control panel and tested the unit. Unit works properly and advise customer to clean air vents every six months.

Near Micki Terrace, McDade, TX 78650
Ron J.

Ron J.

DRYER MAYTAG MEDC215EW1 "Arrived on site for dryer not advancing in timed dry verified via customer directly, customer sets timer to 50 mins timed dry and the timer never advances. Installed replacement timer, dryer tested good. I had dryer running on timed 50 allowed to advance to 40 mins before stopping my the dryer."

Near Croftwood Dr, Austin, TX 78749
Wesley P.

Wesley P.

OVEN KITCHENAID KSGG700ESS1

Near Waller St, Austin, TX 78702
Kevin B.

Kevin B.

WASHER MAYTAG MVWB835DW1 "Arrived on site and replaced control and console diagnosed on previous visit after replacement washer will complete test 51 and is progressing on s normal cycle properly. No water leaks detected at time of service, job complete."

Near Varrelmann, New Braunfels, TX 78132
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHB0

Near E Stassney Ln, Austin, TX 78745
Joel G.

Joel G.

DISHWASHER GE DDT575SSF4SS Arrived on site to diagnose dishwasher with panel falling. Found clips that hold panels together are broken and may have damaged other parts. Parts need replaced. Office to get AUTHO and R/S w/ customer. No leaks detected.; ordrng 1 WD01X10633AUTHO (dishwasher attach st) and 1 WD01X10634AUTHO (dishwasher attach st LEFT) and 1 WD01X20126AUTHO (BRACKET) and 1 WD01X20127AUTHO (BRACKET ) and 1 WD12X22540AUTHO (trim door rh) and 1 WD31X20488AUTHO (kit door inner asm)

Near Vilamoura St, Pflugerville, TX 78660
James C.

James C.

WASHER WHIRLPOOL WTW8000DW2 Arrived on site and tested operation. Ran diagnostics and found no faults and unit working properly. Instructed customer on use of unit and proper loads and cycles to select

Near Whippoorwill Trail, Leander, TX 78645
Al R.

Al R.

WASHER MAYTAG MVWB865GW0 Arrived to inspect LF on washer.Confirmed the complaint and removed and replaced the housing.Reassembled and unit tested as designed.All water lines were dry at the time of service.Customer satisfied JOB COMPLETE

Near Belton, TX
Ron J.

Ron J.

DRYER MAYTAG MEDX655DW1 "Arrived onsite for dryer not operating / not running. Found terminal block L1 melted from a weak connection. Repaired wires with kit and installed new terminal block and screws. Customer had a 3 prong cord, repaired cord for testing purposes only to show customer dryer was running and heating. I uninstalled cord, customer kept cord to take back to Best Buy where the dryer was just purchased"

Near Mt Carrell Dr, Austin, TX 78745
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT720PADM0 "Arrived on site for unit door falling, found pad had worn out, replaced both pads

Near Wiregrass Way, Austin, TX 78717
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for vibration noise . Found condenser vibrating . Used sealer to pad condenser base and readjusted feet to sturdy unit . Nonwater leaks detected at time of service . Job complete .

Near Berkman Dr, Austin, TX 78723
Ron J.

Ron J.

RANGE AMANA AGR5330BAS3 "Arrived onsite for a complaint range is causing the cabinets to peel. Contacted Whirlpool spoke with JK checked cycling temps all are within spec. Confirmed seals were in place, customer advised range is cooking great. JK advise range is working as designed. Jk advised the laminated cabinets used has a coating that must be at the proper heat rating. The builder will need to speak with cabinet manufacturer to ensure proper laminate coating is used

Near River Plantation Dr, Austin, TX 78747
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on job for complaints of no display and not cooling. Pulled control and found burners on board. Replaced control and refrigerator power on and start cooling.

Near Little Creek Cir, Dripping Springs, TX 78620
Tyler B.

Tyler B.

OVEN GE JTP48B0F5BB "Arrived onsite for f2 error, found replays on control board in good order. Found sensor out of range, would need sensor to correct issue. ordrng 1 WB23T10015 (sensor)"

Near Castle Pines Dr, Austin, TX 78717
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW8500DC4 "Arrived on site for washer not spinning clothes. Inspected unit and found no hookup to water and drain was removed from unit. Connected water and drain line up. Spin basket by hand and found basket moving freely. Performed diagnostics mode and checked fault codes. Found fault code F0-E5 off balance load, F0-E3 overload and F8-E6 water hazard. Cleared fault codes. Ran manual test and switch from high spin to agitate. Ran inlet valve function and tested drain. Inspected gear case and stator assembly. All tested good, no water leaks present. Spoke with customer on user care guide."

Near Sunny Slope Dr, Liberty Hill, TX 78642
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived onsite for customer complaint of dishwasher not turning on and draining. Found breaker was tripped. Flipped breaker on and tested unit. Upon inspection, found spray arms clogged with food. Cleaned both upper and lower sparyarms. Reassembled and tested. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."

Near N Bermuda St, Lacy Lakeview, TX 76705
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived onnsite and replaced pad. Unit is now not sticking. All checks good. Advised Mrs. on repair.

Near Shoal Creek Dr W, Austin, TX 78757
James C.

James C.

REFRIGERATOR KENMORE 795.7316561 Arrived on site and tested operation. I found proper pressures from compressor but very little frost pattern. Recovered refrigerant and found high side restriction in capillary tube. Isolated tube and cleared restriction. Charged unit with 5.11oz 134a and tested for proper frost pattern. I found good frost pattern and unit now cooling properly. Job complete

Near Belfalls Dr, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site for water leaking. Removed unit from enclosure found water overflowing from drain tube in compressor compartment,removed drain tube found obstruction in tube. Removed obstruction checked water flow through drain tube good,reinstalled tube.

Near Woodside Terrace, Austin, TX 78738
Ron J.

Ron J.

WASHER MAYTAG MVWC425BW1 Arrived onsite for shaking and vibrating. Performed diagnostics found worn suspension rods from normal wear tear. Installed suspension rods washer tested good.

Near Elm Creek Dr, Austin, TX 78744
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF736SDAM10 "Arrived on site for refrigerator having dent in left RC door. Inspected unit and found door gasket. Performed diagnostics mode and tested both thermistor.Ran compressor and 3 way valve test and monitored. Checked ice maker fault codes, E0 for none found.; ordrng 1 LW10422783 (LEFT RC DOOR/STAINLESS ) and 1 SEENOTE (NEEDS AUTH)

Near Martindale Ave, Liberty Hill, TX 78642
Al R.

Al R.

ICE MACHINE JENN-AIR KUIS18NNXB1 Arrived to inspect damaged grid.Confirmed the complaint and removed and replaced it.Reassembled and unit began operating as designed.All water lines were dry at the time of service.

Near 1st St, Bruceville-Eddy, TX 76630
Paul R.

Paul R.

WASHER MAYTAG MVWB855DC3 Arrived onsite for the washer that clothing gets tangled. Ms stated the unit is not cleaning the clothing well. Ms also stated the washer walks around. I found the moving doughnuts still on the leveling feet and the washer not level. I removed them and leveled the washer. I checked stored error codes and found an F3E2 & F0E4. I found the inlet thermistor had failed. I replaced the fill valve and tested the unit in service test 51. All test passed. I ran a manual high speed spin and the washer worked as designed. I tested the unit in a deep water wash cycle and found the unit not filling with enough water. The control needs to be replaced to complete service. Ordering C-NOTES & W11171748 CNTRL-ELEC.; ordrng 1 C-NOTES (THE OFFICE NEEDS TO SCHEDULE THE RETURN VISIT.) and 1 W11171748 (CNTRL-ELEC)

Near Pedernales Canyon Trail, Spicewood, TX 78669
Al R.

Al R.

DISHWASHER FRIGIDAIRE FFID2426TS2A Arrived to inspect dishwasher not drying properly.Confirmed the complaint and removed and replaced the heater.Reassembled and unit tested as designed.All water lines were dry at the time of service Customer satisfied JOB COMPLETE

Near Belton, TX
Al R.

Al R.

ICE MACHINE KITCHENAID KUIX505ESS1 Arrived to install previously ordered part.Removed and replaced the grid.Reassembled the unit and unit began operating as designed.All water lines were dry at the time of service.JOB COMPLETE.

Near Private Rd 3496, Lampasas, TX 76550
Jonathan  S.

Jonathan S.

REFRIGERATOR GE GFE29HSDASS Arrived on site to install previous diagnosed part. Removed failed and attempted to install new. Found different wire harness connector and found several other parts are different.and 1 WR78X12898 (door disp foam asm )

Near Quarterhorse Dr, Liberty Hill, TX 78642
Ron J.

Ron J.

DRYER WHIRLPOOL WED5000DW2 "Arrived onsite for dryer not drying properly, test ran dryer confirmed dryer was running and heating. Determined vent hose was not correct at the wall. The wall did not have tubing coming out the wall, maintenance at the complex will resolve venting issue at the wall."

Near Monterey Oaks Blvd, Austin, TX 78749
Andy  B.

Andy B.

DRYER WHIRLPOOL WED5000DW2 Arrived on site for for dryer not operating properly. Tested and inspected unit and found issues with fuse and cutoff. Removed failed parts and replaced with new. Tested unit and found unit is operating properly but there is a lack of airflow going outside. Recommend that customer contact apartment management to have vent going outside cleaned. No other repairs are needed at this time.

Near Alameda Trace Cir, Austin, TX 78727
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KUDS02SRSS2 "Arrived onsite for unit not able to switch cycle, found panel had failed, replaced panel and tested good. No leaks on site

Near Tahoe Parke Cir, Austin, TX 78726
James C.

James C.

REFRIGERATOR KITCHENAID KRFC704FBS00 Arrived on site and tested operation. Customer stated that their ice cream had gotten soft and unit was not making ice. They turned the freezer down to -6 degrees and found the water was not completely turned on. I tested temps and found the freezer at -5.6 degrees and the fresh food at 36.7 degrees. Unit is currently making ice and no errors in diagnostics. I turned the freezer temp back up to 0 to allow unit to operate at the temp setting the issue occurred. Instructed customer to keep an eye on it for the next few days to see if the temps rise again. Unit working properly. Job complete

Near Matisse Pointe Dr, Jonestown, TX 78645
Leonardo C.

Leonardo C.

RANGE KITCHENAID KFGD500ESS04 Arrived on site to test calibrate oven. Test unit and found upper oven at 343° at 350° and lower oven at 341° at 350°. Calibrated both ovens and upper oven average temp at 352° when set at 350° and lower oven average temp at 351° when set at 350°

Near Neal St, Austin, TX 78702
Wesley P.

Wesley P.

DRYER MAYTAG MED5500FW0 Arrived onnsite and installed drum.All checks good.

Near Westlake Dr, West Lake Hills, TX 78746
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site and found evaporator completely frozen solid and unit not cooling. Unplugged unit to allow to thaw and will return with motor and controls. Instructed customer that the drain pan may over fill and is recommended to place towels around unit to catch over flow. Unit is in the garage; ordrng 1 WP2315549 (motor-evap)

Near National Dr, Lago Vista, TX 78645
Al R.

Al R.

WASHER MAYTAG MVWB835DW4 Arrived to inspect washer with damaged wash plate. Confirmed the complaint and ordering wash plate ALL WATER LINES WERE DRY AT THE TIME OF SERVICE NEEDS MORE WORK.; ordrng 1 W10902814 (WASH PLATE )

Near Lauren Lea Dr, Killeen, TX 76549
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived onsite for u it not making ice, found motor had failed, replaced ice maker and went through diagnostics and tested good, no leaks on site"

Near Bristol Motor Pass, Austin, TX 78728
Tyler B.

Tyler B.

DRYER MAYTAG MEDB765FW0 "Arrived onsite for unit intermediate starting. And whirling noise, when started, replaced pverlay and was still having issue to start, found blower wheel stripped. And unable to remove, will need to retun with blower housin, motor mount and return with other supplied parts. ; ordrng 1 W10888146 (housing) and 1 WP3406107 (switch-dor) and 1 WPW10242878 (base)"

Near Big Falls Dr, Leander, TX 78641
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED7500GC0 "Arrived on site found customer is experiencing dryer not staying hot during the length of the cycle. Replaced thermostat and spoke with tech line and they also recommended replacing the control board. Verified moisture sensor is operating properly through diagnostic cycle. No lint found in unit at time of service, job complete."

Near Betony Loop, Buda, TX 78610
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site door swings wide open will need to order hinge , shim , and door thimble . No water leaks detected at time of service . Please call to set return visit . ; ordrng 1 4387828A and 1 W10922216 (HINGE TOP) and 1 WP2182181 (thimble)"

Near Fort Moultrie Ln, Austin, TX 78754
Joel G.

Joel G.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site to diagnose dishwasher not washing. Verified motor error and 120 vac to it. Replaced motor sump assy and verified operation and no water leaks at time of svc call.

Near Tradinghouse Creek St, Georgetown, TX 78633
Joel G.

Joel G.

DISHWASHER KITCHENAID KDFE104HPS0 "Arrived on site to diagnose dent on front panel. Apart front front panel being dented, the inner door panel is dented, installation hardware is missing, lower panel clips are missing also. upper cover is damaged. Need all parts to complete repair No leaks detected.; ordrng 1 W10908291 (door-inner) and 1 W11231156 (panel) and 1 W11252795 (cover) and 2 WP308685 (screw)s and 2 WP8269145 (brckt-mtg)s and 2 WPW10503548 (retainer)s"

Near Plantation Dr, Round Rock, TX 78681
Paul R.

Paul R.

OVEN WHIRLPOOL KDRS467VSS05 Arrived onsite for the range with the oven door locked. I found the door latch defective and not opening up to the fully open position. I replaced the door latch and tested the door. The door is working as designed. Call complete.

Near Summit Glory Trail, Spicewood, TX 78669
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site for dishwasher motor will not start. Tested and inspected unit and found failed motor sump assembly. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Little Gull Dr, Austin, TX 78729
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WMH53521HZ2 "Arrived onsite for unit door not closing properly, found door hinges slightly bent causing door to sag. Was able to vent back to correct and tested good, found door ligh not coming on, replaced interlocks and tested good"

Near Eucalyptus Bnd, Austin, TX 78717
Arthur B.

Arthur B.

ICE MACHINE KITCHENAID KUIS18PNZB0 "Arrived onsite for customer compliant of icemachine not making ice after external drain pump install. Tested unit and upon inspection, found condenser fan motor not moving. Found was not connected. Connected fan motor. Tested unit. Found fan now working and ice being produced. No other issues found."

Near Hunter's Meadow Dr, Lorena, TX 76655
Robert J.

Robert J.

WASHER MAYTAG MVWX655DW1 Arrived on job for complaints of noise. Found the wash plate damaged. Replaced wash plate. No leaks detected at time of service

Near Purple Sage St, Driftwood, TX 78619
Scott  M.

Scott M.

RANGE MAYTAG MGR5775QDS "Arrived on site for oven not igniting . Found bake igniter not working . Ordering igniters onlynwill use bake .. Nongas leaks detected at time of service ..; ordrng 1 74007498 (igniter,oven) and 1 WP7432P136 (IGNITER)"

Near Duval St, Austin, TX 78752
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived onsite for u it with stops missing, replaced stops and tested good."

Near Cedar Park, TX 78613
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFC150M0EB3 Arrived on site to test unit for element not turning red all the way. Test unit and found burner to be new burners with regulators on it making burners not turn red anymore. Job complete.

Near Emerald Canyon Dr, Kyle, TX 78640
Kevin B.

Kevin B.

REFRIGERATOR JENN-AIR JIM158XYRS2 "Arrived on site and found service call should be on the ice machine not the kitchen refrigerator, found residue customer is referring to is just calcium deposit, Took a picture. A filter did not come with the ice machine and the builder will request one from Jenn air or from the retailer. Reported customer experience to techline, No water leaks detected at time of service, job complete"

Near Cantera Ridge, New Braunfels, TX 78132
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDF550SAHS Arrived on job for complaints of door not closing. Confirmed washer leaks because door not properly closed. Part of frame interfering with door not installed on dishwasher correctly. Removed and correctly installed frame. After test operation. No additional leaks detected at time of service.

Near Flathead Dr, Dripping Springs, TX 78620
Steve C.

Steve C.

DISHWASHER GE GDT545PSJ6SS Arrived on site for the unit is leaking water. Tested the unit and found the water leak is coming from the fill valve port on the side of the tub. ordrng 1 RESEARCH (FILL TUBE BLK) and 1 RESEARCH (PORT SIDE TUB )

Near Kamakoa Ln, Bastrop, TX 78602
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KSCS25FTSS02 Arrived on site to diagnose a refrigerator that is not dispensing ice. Tested unit and found dispenser motor and dispenser control board shorted out. Both parts will need to be replaced to complete repairs. ordrng 1 WP2252130 (motor) and 1 WP2303843 (cntrl-elec)

Near Horseshoe Bay N Blvd, Horseshoe Bay, TX 78657
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL ER8YHMXSL00 "Arrived on site for failed condenser fan motor. Installed new fan motor,powered unit on condenser fan powered on unit working as designed."

Near Trendal Ln, Austin, TX 78744
Andy  B.

Andy B.

DRYER MAYTAG MED5630HW0 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Pamella Ct, Austin, TX 78734
Steve C.

Steve C.

REFRIGERATOR KITCHENAID KSC23C8EYB02 Arrived on site or the unit is not making ice. Found the icemaker will cycle but will never fill up with water. Tested the icemaker from L and V And the icemaker filled up with water. Found the icemaker is defective. Replaced the icemaker and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Kipahulu, Bastrop, TX 78602
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF555SDHV00 "Arrived on site for not dispensing ice. Found damaged bin,replaced bin assembly tested dispenser found impeller stripped on auger motor,unable to remove impeller or motor will need to order housing assembly and return with impeller and motor; ordrng 1 W11378860 (SPACER ) and 1 WPW10309864 (DIVIDER )"

Near Melissa Oaks Ln, Austin, TX 78744
James C.

James C.

RANGE WHIRLPOOL W5CE3024XS00 Arrived on site and tested operation. I found that the cooktop on light constantly illuminated. Tested switches and found front right burner switch has failed. Installed new switch and tested. Unit tests good. Job complete

Near Bunyan Cir, Lago Vista, TX 78645
Scott  M.

Scott M.

RANGE WHIRLPOOL WFC130M0AB0

Near Loma Vista Cir, Del Valle, TX 78617
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID WRV986FDEM "Arrived onsite for unit not cooling. Found evap with extreme ice build up, building over 6”, due to extreme build up, advised Custer to unplug unit closer to 48hrs. Signed waiver, advised of towels along edges,

Near Mandarin Flyway, Cedar Park, TX 78613
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on site for the unit is not making ice. Tested the unit and found icemaker will not rotate. Replace the icemaker and test the unit. The icemaker cycled and filled up with water. Unit works properly and all water connections were dry at the time of service.

Near Akaloa Dr, Bastrop, TX 78602
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF995FIFZ00 Arrived on site for no cool condition. Found fresh food section at 47 degrees with no ice build up. Found freezer section at 3 degrees. Found fresh food evaporator fan cutting on and off. Tapped control and fan would stay on constantly. Replaced control. Spoke with Dave at techline about condition.

Near Laurel Bay Loop, Round Rock, TX 78681
Joel G.

Joel G.

DISHWASHER KITCHENAID KDFE104HBL0 Arrived on site to diagnose dishwasher or washing. Ran diags and found motor error. Verified 120 vac to it. Replaced motor pump assy and verified operations. Verified no water leaks at time of svc call.

Near Aster Cir, Georgetown, TX 78633
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDF330PAHS0 Arrived onsite for the dishwasher to replace previous diagnosed parts. I replaced both hinge pads. The door is working as designed. Call complete.

Near Baldovino Skyway, Austin, TX 78738
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site to install previous diagnosed parts. Removed shelves to access ladder, removed ladders and installed new. Removed right RC door and installed new door and name plate. Tested door operation. All tested good, no water leaks present."

Near Paseo de Charros, Leander, TX 78641
Robert J.

Robert J.

WASHER KITCHENAID KUDC10FXSS6 Arrived on job for complaints of some buttons not working. Found Control panel not working properly. After replacement test operation. No leaks detected at time of service.

Near Plant Lady Ln, Dripping Springs, TX 78620
Thomas L.

Thomas L.

REFRIGERATOR LG LFXS29766S/00 Arrived on site and removed low capacity compressor. Attempted to change the front user interface but it would not dislodge from the door. Contacted the manufacturers technical assistance line who instructed me how to remove it but it still would not snap loose.

Near Oak Meadow Cove, Georgetown, TX 78628
Thomas L.

Thomas L.

DRYER KENMORE 796.8137321 Arrived on site for preventative maintenance check. All operations were normal. Vacuumed out Dryer and 1st part of house vent hose.

Near Paint Creek Lane, Georgetown, TX 78633
Andy  B.

Andy B.

OVEN KITCHENAID KODE500ESS03 "Arrived on site for oven with F9-E0 error code (Unit not wired correctly) First step is reset unit, reset unit and all operations are normal. Instructed customer on use and care and practice for best performance. No other repairs are needed at this time."

Near Ledge Mountain Dr, Austin, TX 78731
Steve C.

Steve C.

DRYER WHIRLPOOL WED4815EW1 Five on site for the units is not drying properly. Tested the unit and found the heating element will glow. Check the vent to the outside and found the airflow is weak. Found a lint buildup blocking the airflow in the vent hose. Removed all the lint buildup and tested the unit. Unit works properly and the vent is clean.

Near County Rd, Paige, TX 78659
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDT780SAEM0 "Arrived on site for customer complaint of unit not heating, found faulty control not sending power to heating element, replaced control unit tested good."

Near N Olive St, Seguin, TX 78155
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF305ESS00 "Arrived on site for moisture on upper portion of freezer gasket. Found moisture on divider between freezer and fresh food called tech support,per tech support powered off condenser fan motor,left and right side of divider heating up gave temp readings of divider locations,per tech support added adhesive to complete liner. Che led door gaskets good all gaskets sealing correctly.

Near Valburn Cir, Austin, TX 78731
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WEE510S0FS2 Arrived on site to replace panel. Replaced panel and found broken door trim vent. Will order new trim WPW10310922. Office to reschedule ; ordrng 1 WPW10310922 (TRIM VENT )

Near E Riverside Dr, Austin, TX 78741
Brandon C.

Brandon C.

RANGE WHIRLPOOL WGG755S0BS01 "Arrived on site for to replace burner valve and broil ignitor, after replacing, unit tested good.

Near Leather Oak Loop, San Marcos, TX 78666
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KSRB25FHBT03 Arrived on site to diagnose a refrigerator that is not dispensing water or producing ice. Found damage water valve assembly do too little to no water pressure from wall. Replaced water valve but plumber will need to correct flow issue to fully complete repair.

Near Mountain Dew, Cottonwood Shores, TX 78657
Robert J.

Robert J.

DISHWASHER KITCHENAID KDTE104ESS1 Arrived on job to replace sump. After replacement test operation. No leaks detected at time of service.

Near Linkhill Dr, Dripping Springs, TX 78620
Paul R.

Paul R.

WASHER MAYTAG MVWB765FW2 "Arrived onsite to replace the previous diagnosed parts. I checked stored error codes and found an F2E1, F7E9, & F0E3. I did a control panel test and all the selections are responding as designed. I ran test 51 and the unit worked as designed and all test passed. The unit sounded normal. I ran the unit with a load of towels to put the unit under a load. The unit would make a click when trying to stop and change directions in agitate. I checked the agitator and the gears were partially stripped. I changed the agitator out and the gear case. I ran service step 52 and 51. All test passed and the unit worked as designed. Call complete."

Near Rogues Roost Dr, Lakeway, TX 78734
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site for cooling and ice production working then not working. No ice build up on fresh food evaporator,unit working correctly at time of visit,found deli ui unresponsive. Removed deli control found wire harness and control corroded. Ordering new control and deli door. ; ordrng 1 W10815671 (DELI DOOR) and 1 WPW10769076 (DELI CONTROL)"

Near Evidence Cove, Spicewood, TX 78669
James C.

James C.

WASHER WHIRLPOOL WTW5000DW2 Arrived on site and tested operation. I found fault for long drain and over suds. Ran auto test and found unit with water still standing in bottom of tub under basket. Inspected drain line and pump. I found drain line kinked at back of unit causing draining issue. Corrected drain line and tested operation. Unit now draining properly and all functions test good. Job complete

Near Poe Cove, Lago Vista, TX 78645
Leonardo C.

Leonardo C.

MICROWAVE AMANA AMV2307PFS0 "Arrived on site to test unit for light bulb stuck on socket. Found glass from bulb had broken off, removed socket and installed new light bulb from customer and unit test good job complete."

Near River Plantation Dr, Austin, TX 78747
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX735SDBM04 Arrived to inspect water dispenser still not dispensing water correctly.Confirmed the complaint and removed and replaced the reservoir.Reassembled the unit and unit began dispensing water stronger than before.ALL WATER LINES WERE DRY AT THE TIME OF SERVICE.CUSTOMER SATISFIED JOB COMPLETE.

Near County Rd 3350, Kempner, TX 76539
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDT720PADM0 "Arrived on site and found the dishwasher latch has popped back into recessed Cabinet. After resetting in place door will now close properly. No water leaks from connections at time of service, job complete"

Near Hartson, Kyle, TX 78640
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site and inspected refrigerator and found a very slow drip water dispenser, took one picture. Replaced waterline and ice door housing and drip appears to have stopped. No water leaks from connections at time of service, job complete"

Near Natchez Drive, , TX 78610
Wesley P.

Wesley P.

WASHER LG WM4370HKA.ABSEEUS Arrived on site and found unit operating with leak. From door seal. Corrected and demonstrated maintenance procedures to customer. Tested unit and found no leak after adjustment repair.

Near Dartmouth Ave, Austin, TX 78757
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to diagnose a dishwasher with an upper rack that will not stay in position. Found front, left hand roller assembly broken. Roller assembly for upper rack will need to be replaced to complete repairs. .; ordrng 1 W10902242 (wheel-tub)"

Near Co Rd 200, Burnet, TX 78611
Joel G.

Joel G.

WASHER LG WM3001HRA Arrived on site to diagnose washer making banging noise when filling. Noise is from higher than normal water pressure causing fill hose to bang on the rear of washer. This doesn’t affect function of washer. A plumber can decrease water pressure to prevent this issue but I pulled washer away from wall to prevent this also. Drain is secure and verified no water leaks at time of svc call.

Near Oak Valley Ct, Georgetown, TX 78633
Joel G.

Joel G.

REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 "Arrived on site to diagnose fridge not making ice. Verified proper temps in all compartments. Verified 120 vac at ice maker, bypassed t-h and ice maker didn’t move indicating a faulty ice maker. Customer to give unit at least 4-5 hours before it makes first harvest and will need to throw it out. Bin should be full in about 48 hours. Verified no water leaks at time of svc call."

Near Deerfoot Dr, Round Rock, TX 78664
Thomas L.

Thomas L.

OVEN WHIRLPOOL WOS51EC0AS03 Arrived on site for control panel if use failing. The fuse is failing because the blower has failed causing overheating. Replaced blower and all operations are now.

Near E Majestic Oak Ln, Georgetown, TX 78633
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on job to replace door adapters and shaft. After replacement test operation. No leaks detected at time of service.

Near Blue Ridge Dr, Dripping Springs, TX 78620
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for customer complaint of unit not powering on, found proper voltage getting to control and control was not responding, I replaced control, unit tested good."

Near Longhorn Trail, Seguin, TX 78155
Brandon C.

Brandon C.

WASHER WHIRLPOOL WETLV27HW0 "Arrived on site for customer complaint of unit not advancing through the cycle, found faulty capacitor, after replacing capacitor, unit tested good."

Near Sundance Parkway, New Braunfels, TX 78130
Wesley P.

Wesley P.

DRYER LG DLEX3700W.ABWEEUS Arrived onnsite and found unit operating as designed. Advised that condensation would be due to extreme long piping and use of hi efficiency setting. All else checks good. I repair needed.

Near Embassy Dr, Austin, TX 78702
Brandon C.

Brandon C.

WASHER MAYTAG MVWC565FW0 "Arrived on site to replace gearcase, hub, and drive pulley, after replacing, unit was leaking from main tub seal due to bad seal between gearcase and outer tub ordering gearcase and outer tub. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (2 HOUR JOB) and 1 W10006481 (gearcase) and 1 W10512161 (tub asm) and 1 W10821990 (agitator)"

Near [131 - 199] Shady River Ln, MC, Mc Queeney, TX 78123
Ron J.

Ron J.

DRYER WHIRLPOOL WED4850HW0 "Arrived onsite to install previously ordered parts, installed cord and dryer terminal block kit. Dryer is running and heating with no issues"

Near Lehman Way, Austin, TX 78747
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived to inspect side by side refrigerator not making ice.Immediately called Whirlpool Tech line and spoke Dustin at Techline . After going through diagnostics test mode, Dustin took me through the test that determines if the ice bucket is full or not.Unit filled, ice maker had power.The unit kept displaying the ice maker bucket was full.Dustin advised me to order UI for the issue.Ordering W11214887 CONTROL/UI.; ordrng 1 CNOTE (CUSTOMER REQUESTS AR ONLY) and 1 W11214887 (CONTROL- UI)"

Near Garris Dr, Killeen, TX 76542
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived to inspect French door refrigerator not dispensing ice or water.Confirmed the complaint and noticed the left door where the door switch makes contact with the cabinet, had an indentation in it.Held the switch and bot water and ice dispensed.Used a SPACER (WP2177331) from truck stock to correct the issue.Unit now dispenses both water and ice as designed.All water lines were dry at the time of service.JOB COMPLETE"

Near Curtis Dr, Killeen, TX 76542
Kevin B.

Kevin B.

RANGE JENN-AIR JGCP548WP02 "Arrived on site and replaced console diagnosed on previous visit nameplate was not ordered and will need to be included. Finished before second technician arrived, and was not needed. Will need to return with a name plate; ordrng 1 WPW10159578 (nameplate)"

Near Verden Ridge, New Braunfels, TX 78132
Paul R.

Paul R.

WASHER LG WM3360HVCA Arrived onsite for the washer with an OE error code. I found the drain pump defective and not pumping water. The pump will need to be replaced I r placed the pump and tested the machine. The washer is working as designed. There were no water leaks present at the time of service. Call complete.

Near Cypress Ranch Blvd, Spicewood, TX 78669
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for customer complaint of left side door not closing properly, found door with mullion was not catching at top of cabinet, ordering hinge and cam.; ordrng 1 W10505294 (cam-door) and 1 W11122872 (hinge-door)"

Near Bellows Falls Ave, Austin, TX 78748
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KSSC48QMS01 Arrived on site for refrigerator not cooling. Tested and inspected unit and found clans fans running. Inspected evaporator and found no frost pattern. Checked amp draw and found it to be at 0.53 Did as instructed. Ordering SS. Office to schedule. 3 hour job. Double SS labor authorization is needed.; ordrng 1 SEENOTE (3 HOUR JOB ) and 1 SEENOTE (NEEDS DOUBLE SS LABOR AUTHO) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10508992 (HEAT EXCHANGER ) and 1 W10841139 (COMPRESSOR ) and 1 WP2306094 (EVAPORATOR ) and 1 WP2316878 (PAN HEATER) and 1 WPW10143759 (UV DRIER )

Near Phillip Ct, Austin, TX 78733
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site for oven going blank and customer will reset breaker and unit will work as designed. Performed diagnostics mode and tested error codes, no codes found. Tested components and found all operating. Called tech support and spoke with Austin. He stated that will need to identify failure and customer will need to call when failure occurs and not to reset unit. Recommend to have electrician replace remaining wire nuts to proper size. Unit tested good at time of service. (SR#7725233578)"

Near Cedar Park, TX 78613
Steve C.

Steve C.

DISHWASHER WHIRLPOOL WDF520PADM7

Near Co Rd 465, Coupland, TX 78615
Ron J.

Ron J.

WASHER WHIRLPOOL WFW560CHW0 "Installed replaced inner drain hose, could test washer was pulled out and disconnected from water"

Near E 6th St, Austin, TX 78702
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KBFN506ESS01 "Arrived on site and padded left spring to remove squeak. No gasket issues. Advised customer on findings

Near Jessie St, Austin, TX 78704
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KBFN502ESS02 Arrived on site for icemaker that would not stop making ice. Removed existing bale arm . Replaced with new bale arm. All water connections are dry.

Near Woodland Park, Georgetown, TX 78633
Leonardo C.

Leonardo C.

MICROWAVE KITCHENAID KOCE500ESS04 Arrived on site to replace outer glass. Replaced glass test unit and unit test good job complete.

Near Home Depot Blvd, Sunset Valley, TX 78745
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDF550SAFS "Arrived onsite for door replacement due to door touching bottom of cover. Found the unit had 2 bottom covers installed. They were causing the door to scrape bottom, removed one cover and tested good, door panel was not need and was also damaged . No leaks on site no parts needed"

Near Sugaree Ave, Austin, TX 78757
Tyler B.

Tyler B.

WASHER WHIRLPOOL WET4024HW0 "Arrived on site for unit door switch tab broken off dryer se too .will need to complete ; ordrng 1 CNOTE (OFFICE RS) and 1 WP3406108 (switch-dor)"

Near Feathergrass Ct, Austin, TX 78758
Tyler B.

Tyler B.

WASHER WHIRLPOOL WET4024HW0 "Arrived onsite for u it missing strike and door switch tab broken on dryer, unit will need switch and strike to complete repair ; ordrng 1 279570 (catch door dryer) and 1 WP3406108 (switch-dor)"

Near Feathergrass Ct, Austin, TX 78758
Al R.

Al R.

REFRIGERATOR AMANA SZD25NW "Arrived to inspect ice maker not making ice.Opened the freezer door and noticed the fil tube to the ice maker was hanging over the fill chute. The water was spraying into the freezer causing a major ice buildup inside the freezer.I steamed out the tube, readjusted it and steamed all of the ice from inside the freezer.Reassembled and unit now operates as designed.All water lines were dry at the time of service.Customer satisfied JOB COMPLETE"

Near Co Rd 229, Briggs, TX 78608
Kevin B.

Kevin B.

RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site and found light socket is not working, replaced bulb and socket end it is now operating properly. Job complete"

Near Yellowbark St, , TX 78610
Jonathan  S.

Jonathan S.

REFRIGERATOR KENMORE WA70100789 "Arrived on site for refrigerator leaking air. Customer stated that she thought it was from gasket and realized that something had fallen and door was not closing all the way. Did found gasket torn on left side but still sealing. Will need to remove inner door to replace gasket.

Near , VA
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WSZ57L18DM03 "Arrived on site for customer complaint of unit not cooling, found sealed system leak, ordering compressor, evaporator, drier, and access valves. ; ordrng 1 CNOTE (2HR JOB) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (SS TECH) and 1 Tj90sf8404 (ACCESS VALVE ) and 1 W10574283 (evaporator) and 1 W11189854 (COMPRESSOR ) and 1 WPW10143759 (dryer)"

Near Beckett Rd, Austin, TX 78749
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE540H0AS0 "Arrived on site to test unit for control board not responding. Test unit for new issue and found bad control board, replaced control board and all functions working. Bake and broiler coming on job complete."

Near Eudora Ln, Austin, TX 78747
Andy  B.

Andy B.

WASHER LG WM2501HVA Arrived on site for washer with bellow issues and does not spin properly. Tested and inspected unit and found failed bellow as well as spin basket out of round.. No water leaks present at time of service. No repairs are to be done at this time.

Near Big View Dr, Austin, TX 78730
James C.

James C.

MICROWAVE WHIRLPOOL WMH53521HZ3 Arrived on site and tested operation. I found that the blower fan operates properly on all 4 speed settings. Customer concerned with whining noise on hi speed. Instructed customer that the noise is normal and the unit is operating properly. Job complete

Near Redtail Ln, Leander, TX 78641
Arthur B.

Arthur B.

UNKNOWN UNKNOWN FORD

Near Northwest Blvd, Georgetown, TX 78628
Joel G.

Joel G.

RANGE KITCHENAID KCGS556ESS02 Arrived on site to diagnose cooktop burner unable to change flame. Unit is on propane and informed customer that the flames are normal under propane. Verified no leaks at time of svc call.

Near Star Thistle Trail, Georgetown, TX 78628
Brandon C.

Brandon C.

DISHWASHER GE GSD3360K55SS "Arrived on site to replace valve ordered by previous tech, I could not test unit because unit was not hooked up to power or water."

Near Barton Skyway, Austin, TX 78746
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 Arrived on site for no cool. Compressor and fans running no frost on evaporator diagnosed unit will need sealed system repair. Ordering compressor and evaporator. Will need 2HRS ; ordrng 1 2HRSFORREPAIRS and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10507884 (COMPRESSOR) and 1 WPW10143759 (DRIER UV) and 1 WPW10317013 (EVAPORATOR )

Near Deatonhill Dr, Austin, TX 78745
James C.

James C.

MICROWAVE WHIRLPOOL WMH78019HZ0 "Arrived on site and installed new control, door, interlocks and switches. I found after removing the protective cover from door that the bottom hinge corner is dented. Left door installed so that unit is useable for the customer. Part will need to be inspected prior to setting up service; ordrng 1 CNOTE (INSPECT DOOR) and 1 W11188093 (DOOR SS)"

Near Claudia Dr, Leander, TX 78641
Clif L.

Clif L.

DRYER ELECTROLUX EIMED55IMB0 Arrived on site to diagnose a dryer that is taking too long to dry. Tested all parts and components and found no mechanical failures with dryer at this time. Advised homeowner as part they ordered was not sent from OEM parts distributor it may have a software change causing a difference in performance on automatic cycles. No repairs to be done at this time.

Near Singleton Bend E, Marble Falls, TX 78654
Chase S.

Chase S.

WASHER WHIRLPOOL WFW6620HC0 Arrived on site. Unstacked units and replaced dispenser. Tested washer thoroughly and checked for leaks. No leaks present. Reassembled and remounted dryer on top and installed. Tested both units again and ensured no water leaks from hoses on the back or washer. All checks good. Job complete

Near Ash St, Georgetown, TX 78626
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived for customer complaint of top mount refrigerator not closing properly on RC side. When arrived, found no air gaps or condensation build up. Door however open easily. Advised customer is normal when fan is running. Found good suction. All is normal at this time. All water connections were dry at time of service."

Near Hope St, Temple, TX 76501
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for unit that will not start. Found that the unit had a failed control and the wiring harness was broken at the motor connection. Replaced harness and control. All operations are normal. All water connections are dry.

Near Rockport St, , TX 78633
Kevin B.

Kevin B.

DRYER MAYTAG MED6000XW2 "Arrived on site and inspected dryer and found error code for no communication between user interface and control board, both would need to be replaced to correct issue control board and user interface

Near Hampton Oaks, New Braunfels, TX 78132
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW8000DW2 "Arrived on site for washer making intermittent noises. Customer stated usually made noise at beginning of wash cycles. Performed diagnostics mode and checked fault codes, no fault codes. Ran test mode and attempted to recreate noise. Inspected previous work done to unit, all checked good. Removed wash plate and found minor abnormal wear on threads. Removed wash plate and installed new. Tested operation, all tested good, no water leaks present."

Near Peterson Dr, Cedar Park, TX 78613
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KSSC42FMS00 Arrived on site and removed leak by removing filter and strategically sealing ports. Cutoff not accessible.

Near Woodmont Ave, Austin, TX 78703
Joel G.

Joel G.

WINE COOLER WHIRLPOOL KUWS24RSBS24 Arrived on site to diagnose wine cooler not cooling. Room temp. Compressor not running at all or fans. Two thermostats control each section. Defrost timer and thermostats need replaced hey are shorted. Office to get AUTHO and R/S w/ customer accordingly.; ordrng 1 W10163278AUTHO (thermostat) and 1 WP4344859AUTHO (thermostat) and 1 WPW10239390AUTHO (timer-def)

Near Twin Ridge Pkwy, Round Rock, TX 78664
Scott  M.

Scott M.

WASHER LG WM3670HWA Arrived on site for heavy vibration of washer . Found during test stator & Motor were not smooth in spin . Couldn’t find anything wrong with basket . Couldn’t duplicate leaking . Ordering bellow and shocks only if needed . Call to set return visit .; ordrng 1 4738ER1002A (BELLOW DRAIN) and 3 ACV72909503s and 1 AHL72914401 (MOTOR) and 1 AJB73816004 (STATOR)

Near Bennington Ln, Austin, TX 78753
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for drain clogged in fresh food. Removed cover found excessive amount of styrofoam insulation in drain. Removed loose insulation from around exchanger and drain,flushed drain line,drain line cleared draining a little slow after repair. Called tech support due to insulation in drain SR#7725233628"

Near Herzog St, Austin, TX 78723
Steve C.

Steve C.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site for the unit has standing water. Tested the unit and found the valve checks good but under the sink the unit drain system is connected to the RO system as well for the drain from the dishwasher. Provided a higher loop on the drain loop to prevent the water to siphon back into the tub. Tested the unit and the unit is working properly. All water connections were dry at the time of service.

Near Glacier Bay St, Pflugerville, TX 78660
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site to diagnose a refrigerator that is building ice in the freezer compartment. Tested unit and found door not pulling itself shut properly due to failed freezer door rails and freezer door gasket. All three parts will need to be replaced to complete repairs. rdrng 1 W10884297 (gasket-fip) and 1 W11129400 (bracket) and 1 W11129907 (bracket)

Near Little Gabriel River Dr, Liberty Hill, TX 78642
James C.

James C.

WASHER MAYTAG MVWB835DW3 Arrived on site and tested operation. I found that the gear case is making a loud bearing roar in spin cycle and oil leaking from gear case. Installed new gear case and cleaned oil from stator. Ran diagnostics and calibration cycles and found u it now operating properly and all water connections dry at time of service. Job complete

Near Mountain Ridge Dr, Leander, TX 78641
Al R.

Al R.

REFRIGERATOR MAYTAG MRT118FFFE04 "Arrived to inspect ice maker not working.Confirmed the complaint and remover the ice maker and noticed the connections weren’t seated properly into the harness.I adjusted the connections, plugged the unit into the plug and ice maker began working properly.The unit filled and was harvesting when I completed the call.Customer told to wait for ice production.All water lines were dry at the time of service.TENANT SATISFIED JOB COMPLETE"

Near Horseshoe Cir, Round Rock, TX 78681
Robert J.

Robert J.

RANGE GE JT3000SF5SS Arrived on job for complaints of control shutting off. Will need to replace control. ; ordrng 1 WB27T11459 (overlay) and 1 WB27X29607 (CONTROL )

Near Dayridge Drive, Dripping Springs, TX 78620
Robert J.

Robert J.

ICE MACHINE KITCHENAID KUID508ESS2 Arrived on job to replace pump. After replacement test operation. No leaks detected at time of service

Near Monarch Oaks Ln, The Hills, TX 78738
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for customer complaint of washing machine not finishing cycle, found unit would go into spin cycle in diagnostic mode, I replaced actuator, unit went into spin mode, but found washplate and hub stripped, ordering washplate, hub, drive pulley and gearcase.; ordrng 1 CNOTE (AUTH) and 1 W10006481 (gearcase) and 1 W10396887 (hub) and 1 W10609476 (washplate) and 1 W10721967 (drive pulley)"

Near Wagon Bend, Austin, TX 78744
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JF42NXFXDE02 Arrived on site for no LEDs on left side and one on right side illuminating. Diagnosed faulty led installed new LEDs powered unit on all LEDs in fresh food and freezer working correctly.

Near Galewood Pl, Austin, TX 78703
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site for periodic switch issue . Couldn’t duplicate switch issues . Did readjusted outer and inner door . Job complete .

Near Arial Drive, Austin, TX 78753
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRFF302ESS01 Arrived onnsite and set up unit icemaker. No parts needed. Advised customer.

Near West Ave, Austin, TX 78701
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site to install previous diagnosed part. Removed failed selector switch and installed new. Tested operation. All tested good, no water leaks present."

Near Everts St, Leander, TX 78641

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