Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor

Arrived onsite to inspect refrigerator with no cool in the RC. Upon arrival I found frost built up in the freezer. I steamed the freezer and cleared the frost. I removed the evaporator cover and found a block of ice plugging the drain hole. I cleared the frost and ice build up from the intake and outtake at the evaporator. I tested the heating element and it is operating as designed. I tested the evaporator fan and it is operating as designed. No leaks observed during service. Call complete.

"Arrived onsite to inspect washer that wobbles and shakes during operation. Upon arrival I tested the suspension and found that the suspension is worn out and needs to be replaced. R/R suspension. I calibrated the washer, leveled it, and I tested the washer and found it working as designed. I ran a rapid wash cycle with towels and the washer worked as designed. There were no water leaks present at the time Call complete."

"Arrived on site to diagnose dishwasher that was not powering on. Tested unit and found no response from the console. Unplugged unit several times and was able to get it to reset and come on. Software needs to be updated and element replaced per GE recommendations. Ordering heater and smart HQ to update; ordrng 1 WD05X30298 (Heater) and 1 SmartHQ (Need smart HQ for software update)"

"Arrived on site for a refrigerator. That is not making ice. Inspected unit and work area. Ran through service test number 15 and found the ice level sensor working properly. Ran through service test 36 with the ice box fan, and found it running. Checked the icebox thermistor and found it within range. Was able to harvest the icemaker and fill the icemaker properly. When going into the icemaker error codes indicated an F5 for timed icemaking, or a bad icemaker thermistor. I did not have the icemaker on hand. Ordering the icemaker in the office will need to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 W11658802 (Icemaker)"

Arrived on site for partial or no display on oven controls. Upon arrival inspected control and found control damaged by roach infestation. Upload pictures to SD. Cannot proceed with repairs at this time. Job complete

"Arrived onsite for unit not starting. Upon arrival inspected unit. Customer stated slamming the door helped at one point. Inspected strike, catch and door switch and all were working properly. Inspected further and found start switch not depressing. Removed knob and found shaft was stuck. Adjusted and shaft is now depressing and retracting. Tested again and unit is now functioning properly. Notified customer that debris could have caused the issue or the switch itself could be going bad. Customer will monitor but currently unit is functioning. Job complete $194.84 CC Auth# J33YRK"

Arrived onsite to install ice maker kit. Installed ice maker and tested. Unit is functioning properly. No leaks present at this time. Job complete

Arrived onsite for unit not draining. Upon arrival inspected unit. Unit had standing water in tub. Ran drain and found drain pump is running but not evacuating water. Inspected drain line and found knockout still intact. Removed knockout and tested. Unit is now functioning properly. Job complete

"Arrived on site for no ice. Ran diagnostics defective bin thermistor and water valve replaced thermistor and valve ran diagnostics all test passed. Parts $188.23 labor $219.99 plus tax total $441.90; $441.90 CC Auth# X4P99K; used 1 WPW10511923 (Thermistor), and 1 W10897719 (Valve) from stock"

Arrived on site for left front element not operating correctly. Upon arrival test unit and is operating correctly. Customer was not aware how the dual burner operates. Instructed customer on use. Unit is operating as designed. Job complete?

Arrived on site for a refrigerator that has a broken door switch and has shelving concerns. Inspected unit and work area. Did confirm the customers complaint with the door switch but found all the shelving and proper location in place. Did not find any other abnormalities with the shelving itself. Replaced the door switch and tested the unit. The unit began to work and operate as designed. Call complete.

"Arrived on site , replaced reservoir. Ran dispenser test . All checked normal. Did find any issues with liner . Did recommend using a couple boxes of baking soda in both sections to see if any diff eco. No water leaks detected at this time"

"Arrived on site to diagnose dishwasher that is not cleaning dishes. Customer was able to get the unit to power on, but it never washed. Tested unit and found water was off, and motor was running dry. Reset unit and enabled water supply. Tested and verified proper operation and no leaks. Repair completed."

"Arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=6 degrees and RC=39 degrees (0/37 settings). I removed the FC evap cover and found a perfect frost pattern on the evaporator (photo). I placed the unit in diagnostics and tested the components and found the ice maker with error E5. I tested the ice maker in test 57 and it harvested and then tested the fill tube in test 45 and it failed to fill. I tested the fill tube heater in test 19 and the heater was energized and melted the ice inside the tube. Retested the fill tube and it filled the tray. I am ordering the ice maker, hv control and fill tube heater and office to schedule return service due to the availability of parts. No water leaks observed during service.; ordrng 1 W11658802 (Ice maker) and 1 W11087201 (Fill tube heater)"

"Arrived on site ,replaced cooling fan ,sensor, left /right center orfice holders with all new screws . Ran preheat all checked normal. No gas leaks detected at this time. Job complete"

"Arrived on site to inspect dryer drum not turning. Upon further, I tested the unit with the door open and found the drum turning but it was turning slower than designed. I raised the top panel and found the wrong type of belt on the unit. I disassembled the unit and found where the belt had been slipping so bad that the teeth on the motor pulley was beginning to wear down and I found belt shavings at the bottom of the unit (photo). I removed and replaced the motor, blower wheel and belt and reassembled the unit. Retested and unit is operating as designed. All lint was cleaned from within the unit, job completed."

Arrived on site and replaced previously diagnosed cooktop and RF burner per Techline. Unit currently working as designed. Job complete.

"WRF993FIFM00 Arrived to inspect no ice. I found the FC ice maker had failed and I could hear the gears grinding during a test harvest. I removed and replaced the ice maker and tested. Operational test good, no leaks observed during service."

Arrived onsite for a dryer getting way to hot on the delicate setting. I found the dryer getting 200 degrees on the delicate setting and hotter on the other settings. I tested the temperature selector switch and found the resistance readings in range. I quoted the customer parts $45.20 labor $214.99 total $260.19 + tax to replace the operating thermostat. I replaced the thermostat and tested the dryer. The dryer is working as designed. I advised the customer to get the house vent cleaned. It is starting to get restricted. Call complete. $281.66 CC Auth# XWCXU4.

Arrived onsite for ice machine over producing ice. On inspection tested the bin thermistor and it tested good. Informed the customer that it is the control board. Due to the time of day it was the customer want to reschedule for next week 6/13/23. No water detected during service.; schdld next appmnt for 6/13 TUE !

"Arrived on site for vent hood, inspected unit and work area. Customers complaint was unit not venting. I tested unit and its blowing perfectly air outside. Unit is operating as designed. Job is complete."

KOCE500ESS20 Arrived to instal previously diagnosed and ordered parts. I removed the unit from the installation and added spacers to correct the front vent issue. I removed and replaced the interlock assembly and interior light and tested. All prior issues were corrected and the unit operated as designed.

"Arrived on site and found Test 56 shows E2 icemaker motor lost position. Test 57 icemaker is not cycling, will need a new Icemaker. Test 36 and 15 also pass. Customer says water begins to trickle at dispenser in less than 2 months and they have to change out filter to correct it. Will bring back filter head also, no bypass available on this model.; ordrng 1 W11482384 (Housing) and 1 W11658802 (Icemaker)"

"Arrived on site and found customer was experiencing dryer stopping roughly midway through cycle with time still showing on display. As of 2-3 days ago this has stopped and dryer has been working normally. Found no saved error codes, Set dryer to run on a timered cycle and it is counting down properly, airflow shows good and temperature shows good. Then observed dryer on a sensing cycle and it started dropping minutes quickly showing that moisture sensor is working properly. Documented dryer is working as designed with tech line 7736573102"

"Arrived on site and found customer experiences that during bake cycle control panel acts as if was pressed to change temperature. This interrupts cycle and if customer doesnt notice and press resume then they will lose heat. Oven is hooked up to WiFi, Unable to duplicate experience during service call. Will bring back control panel ; ordrng 1 W11600370 (Control panel)"

"Arrived on site and inspected range and found igniter has failed, after replacing it bake Cycle is now working properly. Took one picture, job complete"

"Arrived on site and inspected cooktop and found loose connection at control. After correcting cooktop is working properly. Discussed how elements regulate their own temperature and why they appear to turn off and on. Also discussed control panel function For this model. No further repair is required at this time, job complete"

"Arrived on site to inspect refrigerator no cool. Upon further inspection, I went to test temps in the FC section and found both compartments warm. Customer had the unit pulled out from the wall and I removed the back cover and tested the compressor. I found all fans operating, but the compressor was not. I cycled power to the unit and when the compressor came on, it began to make a loud noise and was showing to be drawing almost 10amps. I advised the customer of my findings and quoted them for the sealed system repair-replacement of compressor, dryer and access valve and customer advised that due to the units age, they will purchase a new refrigerator. Unit was left unplugged for safety. No water leaks observed during service, job completed."

"Arrived on site to inspect dryer noises. Upon further inspection, the customer advised that the unit gets out after its been used for a while. I tested the unit and when it turned on, it was louder than expected. I removed the top panel and the unit continued to remain loud. I disassembled the unit and found the rollers and tension pulleys werent rolling properly due to the accumulation of lint debris which turned into an oil. I turned the rollers by hand and they stopped immediately. Also found the belt beginning to fray. Customer advised that the unit has never been serviced. I recommended replacing the rollers (5), tension pulley and belt and clean the unit. Quoted $653.51 ($603.70+tax) for service/labor/parts mentioned above. Customer agreed to the repair and paid in full with CC ($653.51 CC Auth# Y4RMXJ). I removed and replaced the rollers (5), tension pulley, and belt and vacuumed the lint debris from inside the unit (before & after photos) and reassembled the unit. Retested and the unit is operating as designed and much quieter. No lint observed at the end of service, job completed."

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I r,wowed and replaced the lower spray arm and cleaned the upper spray arm and tested. Unit is operating as designed. Customer has a water softener system; therefore, I made recommendations for use and care,,as well as, detergent and rinse aid use. No water leaks observed during service, job completed."

"Arrived on site to inspect cooktop flames. Upon further inspection, I found the cooktop with the wall oven installed under it making it difficult to get to the model/serial placard of the cooktop (photo). The customer advised that the cooktop flames are turning yellow and orange. I questioned the customer if they have a humidifier in the home and they advised that they do. I explained to the customer that the humidifier increases the percentage of water vapour in the air, which decreases the percentage of oxygen causing the flames to go from blue to orange/yellow increasing the CO in the flame. I recommended that the customer open some windows and doors near the cooktop and turn the humidifier off when using the cooktop. Also recommended placing a fan in the kitchen area to circulate the air to the outside to help get the flames back to blue. I tested the cooktop burners and found the flame tips orange/yellow and the base of the flame blue in color. I provided a video for the customer that showed how a humidifier effects the cooktop flames when its turned on. No repairs needed at this time and no gas leaks detected during service. Job completed."

Arrived onsite for a no cool refrigerator. I found the evaporator encased in frost. I forced defrost and found the heater not turning on. I found the brown wire at the molex connection for the heater with the pin not snapped in the molex causing voltage not to reach the heater in defrost. I snapped the pin in the connector and snapped the connector together then tested in defrost again and the unit works as designed. I defrosted the coil for the customer. Call complete.

Arrived on site to install the sound barrier. Tested and unit is now operating as designed. No leaks where observed during service.

Arrived on site to follow up on washer that was not properly progressing cycle once loaded. I changed out the control and trimmed the pressure hose for a better seal. Ran unit in 2 cycles and confirmed it moved forward. Unit now working as designed. Repair completed.

"Arrived on site to diagnose refrigerator that is losing cool. Customer showed me the freezer is 12 degrees above set, and refrigerator is 8+ as well. I found no ice buildup on the evap, and fans are blowing. Checked compressor and found its barely warm to the touch and feels weak and bubbly. Provided estimate for sealed system repair of $991.10 Parts, $474.99 Labor + tax. Cusromer declined, cost of repair is as much as a new unit. Collected service fee of $162.36 CK Auth# 3RVLA9. Repair completed."

"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was unit had no functionality in the control. I confirmed the issue and found the door switch broken and will need to be replaced. Im ordering the parts and returning on Monday 12th. No leaks where observed during service. ; ordrng 1 W11384469 (Switch)"

Arrived on site to replace defrost thermistor per previous diagnosis. Replaced defrost thermistor and powered on unit. Verified proper operation and cooling began. Repair completed.

"Arrived on site to diagnose dryer that was making a squeaking noise when in use. Ran unit and confirmed a constant metal on metal squeaking noise. Could not pinpoint exact source, but seems to be coming from internal rotating mass. Replaced belt, tensioner and rollers from repair kit. Reassembled with customer present and ran unit. Found no abnormal noises at all present. Customer will follow up if noise comes back. Repair completed."

Arrived on site for strike broken on door . Replaced strike . Ran test all checked normal. No water leaks detected at this time. Job complete

Arrived on site for washer not starting . Found long drain error and overflow codes . During diagnostics unit would start and stop draining . Ordering drain motor . Return 6/9 . No water leaks detected at this time. ; ordrng 1 W11458345 (Drain pump)

Arrived on site for dead washer . Found control had burn marks on it . Replaced control and drain pump. Ran diagnostics all checked normal. No water leaks at this time. Job complete

Apt 526. Blade and Motor Arrived on site for cooling issues infridge . Found fan blade broke and jamming motor . Ordering blade . Evap is getting frost pattern . No ice maker . Call to set return ; ordrng 1 WP2163777 (Fan blade)

Arrived onsite and swapped console to repair stuck key error. Unit under warranty repeat issue. All else checks good. Advised customer on repair.

Arrived on site to replace bake element. Replaced element test unit and unit test good. Office to run cc on file for remaining balance.

Arrived onsite and verified that electrical supply insufficient at L2. Documented and filled out the electrical checklist and supplied pics of meter readings. Advised customer on findings. Electrician will be needed to correct supply issue.

Arrived on site to test unit for no power. Found breaker was tripped. Unable to get breaker to reset properly. Terminal block is connected properly. Advised customer to have contractor replace faulty breakers. Job complete.

"Arrived on site and inspected washer and found customer was experiencing noise caused by drain hose tapping wall during spin cycle. Basket/tub are not centered in the washer and raised front feet to correct this. Discussed correct loading, Correct detergent usage and used diagnostic cycle to show normal operation and how it can be affected by an unbalanced load. At this time washer is operating normally, job complete"

"Arrived on site to test unit for RC too cold and freezing items. Found price of ice holding diffuser/damper door open. Replaced diffuser, control and filled space between liner and cabinet with silicone. Advised to monitor. No leaks detected. Job complete."

Arrived on site to test unit for shaking and not wringing items out periodically. Found on certain settings spin was off or low. Suspension is good and locked to tub properly. Ran diagnostics with no issues. No stored error codes. Advised to make sure spin speed is on high before starting every load to ensure optimal performance. No leaks detected. Job complete.

"Arrived on site to test unit for no ice production. Compressor engaging, Water filling, recirculating pump working and reservoir pump working. Found evap has refrigerant leak. Recommend evap and compressor replacement. Customer denied quote and stated he will be looking into replacement at this time. Collected service fee of $162.36. Job complete. $162.36 CC Auth# 93F4KH"

"Arrived on site to test unit for not heating. Found element, cutoff, and thermal fuse tested good. Voltage at outlet was correct. Resistance through power cord was correct. Found L1-N was 120vac, L2-N was 3vac and L1-L2 was 86vac. Completed voltage checklist and had customer sign waiver as outlet is faulty and not making proper contact with power cord L2 prong. Job complete."

"Arrived on site to test unit for loud screeching sound. Found belt slipping on cam. No signs of gearcase failure present. Replaced belt and cam assembly, unit now working as designed. No leaks detected. Job complete."

Arrived on site to test unit for broken dispenser. Relaxed dispenser test unit and unit test good job complete.

Arrived on site to test unit for unit not washing. Test unit and found bad motor. Will need to replace sump and motor assembly customer declined estimate collected $149.99 for trip charge. $162.36 CC Auth# 4L939K

Arrived on site for freezer door not sealing. Found obstruction behind bin removed obstruction tested door operation good door sealing correctly. Collected service call fee of $149.99 plus tax; $162.36 CC Auth# L4YWU3

Arrived on site for refrigerator ice dispenser door not closing. On inspection the customer showed me that when ice is dispensed the door had to be closed manually. She also showed me that when the freezer door is closed the ice dispenser door opens. There were 3 errors one for the coil fan one for the main control board and the last there was no write up for it. I think there is a issues wiring issue with the unit because of the freezer door activating the ice dispenser door.quote the customer to replace the control board. She was not sure she want to spend that kind of money on the unit. They are going to think about it over the next week. No water leak detected during service. $162.36 CK Auth# EU9RTU

Arrived on site and replaced previously diagnosed outer door panel. Unit working as designed. Job complete.

"Arrived on site to install new 3 wire power cord for dryer. Changed out 4 wire to 3 wire cord. Tested unit and confirmed all working as designed and unit heating. Collected $184.99 Service and Labor, $32.50 Parts + tax, $235.43 CK Auth# XJ9F4T. Repair completed."

"Arrived on site to diagnose washer banging and making noise. Found the suspension was super springy, and the gearcase was howling due to failed bearings, along with a clicking cam. Replaced gearcase, cam, suspension to resolve. Calibrated and verified unit working as designed. Repair completed."

"Arrived onsite for washer only with 2 cycles. On inspection ran diagnostics mode and in spin mode there was a high pitch squealing noise. Installed gearcase,cam,clutch and belt. The wash plate was seized on to the gearcase. I finally got it off but I cracked it, ordering a new wash plate. The unit is operating as designed and no water leaks detected during service.; ordrng 1 W10752283 (Wash plate)"

"Arrived onsite for washer not draining. On inspection found tub full of water, tested the drain pump it was at 28 ohms. Tested the lid latch and it was good.tested the 60uf capacitor and it was 59uf. I but the unit in drain and spin cycle and it did nothing. I installed the new controller and but the unit in drain and spin it actually drain the water out and started to spin and the lid actually locked. The unit is operating as designed."

"Arrived onsite for previously diagnosed parts. Installed the main harness. Tested the unit by running it for ten minutes then turn it off and then restart the dryer and run it for 10 minutes more,did this 2 more times. The unit is operating as designed."

Arrived onsite for oven with error message. I installed the appliances manger and tested unit error was still there. Replaced the ui and error message was gone. Test MW and oven to make sure they operated correctly. The unit is working as designed.

"Arrived on site to test unit for not drying dishes and for canceling mid cycle, tested unit found heater not engaging and wash motor has a vibration noise that not normal, replaced wash motor assembly, heater and control, tested unit unit is now running as designed, no leaks detected job complete"

T site for a refrigerator that is leaking from the icemaker. Inspected unit and worked area. Did confirm the customers complaint and found the fill cup overflowed causing the issue. The customer advised that they were concerned because it was getting into their icemaker electrical housing. I went ahead and replaced the icemaker and tested the unit. The unit began to work and operate as designed. Call complete.

"Arrived on site for a refrigerator that is not cooling properly. Inspected unit and work area. The customer advised the unit frosted up in their freezer prior to losing temperature, and while the freezer was still somewhat cooling, the temperature was increasing in both compartments. They had previously unplugged the unit prior to service. Disassembled the evaporator cover and checked resistance through the heater. Found proper resistance and continuity. Checked through the bimetal and found the bimetal closed, indicating a good circuit. Did advise the customer that the issue would most likely be with the control but that their model number did not register on any GE or alternative sites. I did advise that I would have to re-search the control to ensure that it was the proper one. The customer advised that they were already on the fence about buying a new unit anyway due to the age of the unit and cost of repair, the customer decided against further repair and is going to buy themselves a new refrigerator. Collected the service balance via credit card of $162.36 CC Auth# X3XJXJ. Call complete."

Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced the wire harness and tested the unit. The unit begin to work and operate as designed. Collect the remaining service balance via credit card of $323.49 CC Auth# 99P94A. Call complete.

"Arrived onsite for dishwasher not drying dishes. On inspection found the heating element was full of dripping on soap, clean the element off and tested unit. The unit did not have rinse aid, I add the rinse to the unit. The heating element was ohmed out 7.2amps. I I informed the customer that the units will run a cycle all up to 3:45. I also let her know to open the door after a wash to help with drying of the dishes."

"Arrived on site to replace previously diagnosed ice maker kit, RC light module, RC gaskets, auger motor and impeller, replaced parts, molded gaskets with heat gun, tested ice maker and it passed diagnostics and lights are operating properly, no leaks detected job complete"

"Arrived on site to test unit for console issues, tested unit found console locked, attempted to unlock with no success, quoted customer console $612 and labor $254.99, customer accepted,replaced console and tested, unit is now running as designed, provided customer with Wi-Fi team number and advised customer to call to ensure that it is connected properly, collected $938.52 CC Auth# ACCL3A job complete"

"Arrived on site to test unit for no cool, tested unit found found compressor not starting, replaced start device and capacitor, compressor still pulling 14.7 amps and shutting down, will need to replace compressor to fix issue, ordering compressor, dye drier and access valve, office to reschedule ; ordrng 1 W11574734 (Compressor) and 1 WPW10143759 (Dye drier) and 1 W11506635 (Access valve) and 1 Nitrogen (Nitrogen)"

"Arrived on site to test unit for dispenser not working properly, tested unit found dispenser calcified and not letting water through properly, replaced dispenser and tested, unit is now running as designed, no leaks detected job complete"

"Arrived on site to replace previously diagnosed drum, repair kit, front panel clips and clips, replaced parts, and unit is now running as designed, job completed"

Arrived onsite for OTR microwave fan not ventilating properly. Upon arrival inspected and tested. Tested fan and could not hear damper open or close. Vent external door would not open. Removed external duct and found unit was not installed properly. The external vent was pushed down blocking the damper door not opening. Customer will contact builder for install adjustment. Job complete.

"Arrived on site for wall oven, inspected unit and work area. Installed parts ordered and tested. Unit is now operating as designed. Job completed. Collected remaining balance $622.83 CC Auth# 4X93P3"

"Arrived on site for range, inspected unit and work area. Customers complaint was oven not igniting at times. Tested unit and found a bad bake igniter. Replaced parts and tested, unit is now operating as designed. No leaks where observed during service. Job completed. Called safety whirlpool and spoke to Neski SR#7736525576 to report my findings."

"Arrived on site to inspect dishwasher not getting water. Upon further inspection, when I opened the unit door, I found detergent at the bottom for the tub which is a clear indication that the motor is not operating. I placed the unit in diagnostics showing error codes F4E3 & F7E1. I cleared the codes and continued with testing. The unit filled with water but the motor failed to come on. I advanced through testing and the dispenser, drain pump, and element all operated as designed. I attempted to contact the property manager to discuss the repair and quote and got their voice mail. Advised the office (JA) of the situation and they were able to make contact with the property manager and got the repair approved and received a CC on file for the costs of repairs. I quoted $408.38 ($377.26+tax) for service/labor/part-sump/motor assembly. I removed and replaced the sump/motor assembly and retested and unit is operating as designed. I made recommendations for use and care, as well as, detergent and rinse aid use. No water leaks observed during service, job completed."

"Arrived on site to test unit for pump constantly running, tested unit found control is unresponsive, cycled power and ran full diagnostics cycle, all components are activating and running as designed, inspected gear case and found no signs of failure, advised customer to monitor if issues persists than recommend control replacement, collected service fee $162.36 CC Auth# 9YHJ4R, job complete"

"Arrived on site to install coupler, customer stated that there is still frost buildup on the top left corner, replaced coupler and inspected corner, found cabinet plastic corner cover has a slight gap causing a small amount of moisture through, took picture and showed customer the issue, sealed gap with silicone and advised customer to monitor at this time job complete"

Tech was assigned as a helper;

"Arrived on site for door closure issue. Found mullion not entering catch correctly,replaced mullion divider added grease to catch tested left side door operation good closing as designed. Customer complaint of gap between freezer door and and fresh food panel not even to other door,informed customer difference is due to either installation of panels or installation of unit into enclosure"

"Arrived on site for no ice. Ran diagnostics weak water flow from valve,unit passed all other diagnostic test,replaced defective valve ran water test passed good water flow. Part $148.52 labor $194.99 plus tax total $371.85; $371.85 CC Auth# 3V94H3"

Arrived on site for crisper drawer issues. Diagnosed a defective left glide assembly replaced defective glide reinstalled drawer tested drawer operation good.

Arrived on site. Ran diagnostics all test passed replaced dispenser pad tested dispenser operation unit working as designed.

Arrived on site found warped and rusted fresh food door ordering new door. ; ordrng 1 LW11258450 (Ff door ss)

"Arrived on site for no cool. Unit not freezing no lights in freezer and fresh food cool,removed evaporator cover found uv dye on evaporator diagnosed a leak at the evaporator. Unit will need a new compressor,evaporator,drier,3 way valve and leds sealed system parts covered. Estimate Part $56.23 labor $1,664.99 plus tax total $1,863.22 need autho approval collected service call fee of $149.99 plus tax; $162.36 CC Auth# V94FMK"

Arrived on site for filter housing door does not latch. Upon arrival inspected unit and housing has failed. Need to replace housing. Replaced housing WPW10394053. Unit is operating as des. No leaks present at this time. Job complete

"Arrived on site for not cooling in both sections. Upon arrival, inspected unit and customer has unit unplugged. Restored power to unit. Unit powered on. Compressor is operating and pulling .64 amps. There is no frosting to evaporator . Need a sealed system repair This is a r134a sealed system . $1138.95 for parts and $474.99 for labor totaling $1613.94 before tax. Customer declined. Job complete. $162.36 check autho # WMCMFL"

Arrived on site to install previously ordered part. Replaced right front burner head WPW10515455. Test unit and is operating as designed. Job complete

Arrived onsite for LED failure and determined all modules should be replaced. Replaced all modules. Unit is now operating as designed. Advised customer on repair.

Arrived on site for No ice production and low water dispensing from water dispenser. Test unit and there is just a small amount of water flowing from dispenser. Test valve and is good. Customer provided filter and replaced it. Unit is now pouring correctly. Ram icemaker fill test and passed. Unit is operating as des. No leaks present at this time. Job complete. $192.36 c.c autho # 4PRCY4

Arrived onsite and found unit operating with failed freezer light. Replaced freezer light. Unit is now operating as designed.

Arrived on site for door does not unlock and drain pump operates only. Upon arrival inspected unit and door is locked. There is no water in basket. Powered unit on and drain pump operates continuously. Unit does power off. Am unable to get into diagnostics mode due to not being able to open door. Need to replace control and pressure switch. Need to order a 2 man and return with prescreened parts. Office to reschedule ; ordrng 1 2man (2 man)

Arrived on site for loud noise. Found loud noise from water valve during fill ordering a new water valve will also order reservoir in case needed. ; ordrng 1 W11548535 (Valve) and 1 W11346622 (Reservoir)

"Arrived on site for no lights. Diagnosed a defective led module,per service pointer removed all leds,installed updated leds all leds working as designed. AUTHO S84638 . Collected service call fee of $149.99 plus tax total $162.36; $178.60 CC Auth# EHRW4K"

Arrived onsite and replaced the heating element per previous diagnosis. Unit is now operating as designed. All checks good.

Arrived onsite and replaced the console and the console gasket. Charged balance of $239.68 CK Auth# 39U3EN. Unit is now operating as designed. Advised customer on repair. 527303

Arrived onsite for a microwave making a squeaking sound periodically when in use. I found one of the wheels on the turntable ring dragging and causing the squeaking noise the customer was hearing when the plate was loaded down. I replaced the ring and tested. The unit is not squeaking now. Call complete.

"I have Don site for a dryer that is not powering on. Inspected unit and work area. The customer advise at the unit would not start any cycles but that the door light would come on. Tested the unit and found the unit making a clicking sound, and then completely shutting off before showing a power failure error message. I checked voltage at the terminal block and found proper voltage and polarity when the unit was sitting idle. Checked voltage from Line 1 to neutral when the start button was pressed and activated. Found voltage drop to 0 V. Checked Line 2 to neutral when the unit started and found voltage increased to 240 V. Check voltage at the wall and confirm the same issue. The customer advised that every time the unit would start that it would sit off a different breaker in her breaker box every time. The customer showed me it doing this to three separate breakers three times in a row. Did advise the customer that her issue was an electric supply issue. Filled out the incoming voltage checklist and had the customer sign incoming voltage waiver. The customer will need an electrician to fix her electrical supply issues. The unit is working as designed. Call complete."