Service History 221

Near Buda, TX 78610
Leonardo
Job Details: 02/23/2021
RANGE WHIRLPOOL WFG550S0HZ1
Near Leander, TX 78641
Lou
Job Details: 02/23/2021
OVEN WHIRLPOOL KODE300ESS01 "Arrived on site to inspect wall oven control panel issues. Upon further inspection, customer advised that the unit power went out during a self cleaning cycle. Removed the control panel and tested the thermal fuse and found it bad. ; ordrng 1 WPW10545291 (Fuse) and 1 WP4449751 (Thermostat) and 1 CNOTE (LSO FOR TRAINING)"
Near Smithville, TX 78957
Matthew
Job Details: 02/23/2021
DISHWASHER WHIRLPOOL KDTM404KPS0 Arrived onsite for dishwasher blinking lights. Upon inspection found unit was non responsive and constantly going into a drain cycle. Was able to get into diagnostics and found error code for overfill. Water had gotten into overfill tray causing sensor to trigger. Cleared water and reset unit. Ran diagnostics and this time all passed. Ran regular cycle and did not have any issues. Unit is functioning properly. No leaks present at this time. Job complete
Near Austin, TX 78739
Leonardo
Job Details: 02/23/2021
MICROWAVE WHIRLPOOL WMH53521HZ5 Arrived on site to test unit for no power. Test unit and found outlet giving 123v. Test fuse and fuse was good. Found bad control board and display board. Ordering new board and display board office to reschedule. ; ordrng 1 W11467778 (Control board) and 1 W11192682 (Display board) and 1 W10864742 (Cavity thermostat)
Near Austin, TX 78748
Luis
Job Details: 02/23/2021
REFRIGERATOR AMANA ASI2575GRS01 "Arrived on site for no water at dispenser. Tested dispenser no water,checked voltage at harness good reading 120vac diagnosed a defective valve,replaced water valve,tested dispenser unit working as designed."
Near Austin, TX 78748
Leonardo
Job Details: 02/23/2021
MICROWAVE WHIRLPOOL WMH78019HZ0 Arrived on site to test unit for unit sparking. Test unit and found nut to mounting screw was stuck to convection fan. Removed nut and found bad fuse. Will reschedule to come back with fuse to get unit running office to reschedule. ; O-emld tckt
Near Georgetown, TX 78633
Wesley
Job Details: 02/23/2021
DRYER WHIRLPOOL WED5000DW2 Arrived onsite for dryer squeak. Unit had a rubbing sound once per rotation of drum. Lubricated drum track to correct issue with rubbing sound. Sound corrected. All checks good. Unit is now operating as designed.
Near Hutto, TX 78634
Jimmy J.
Job Details: 02/23/2021
RANGE WHIRLPOOL WCG55US0HS00 Arrived on site to install previously diagnosed parts. Could not remove the 90 from the original regulator. Will return to install new regulator and manifold to complete the repair. Vacant home. ; O-emld tckt
Near Cedar Creek, TX 78612
Matthew
Job Details: 02/23/2021
REFRIGERATOR GE PSS28KSHBCSS Arrived onsite for plastic fragments in ice. Upon inspection found auger broken in inc bin. Will need to replace. Issues potentially caused by overfill. Will order valve and bring back ice maker. Will need AUTHO. Office to reschedule.; ordrng 1 AUTHO (AUTHO ) and 1 WR17X12883 (bucket and auger asm) and 1 WR57X33326 (WATER VALVE)
Near Round Rock, TX 78665
Jimmy J.
Job Details: 02/23/2021
REFRIGERATOR GE DFE28JELGDS Arrived on site for water filter light is not turning off even the water filter is new. Customer stated they couldnt get the new filter installed. Found filter head port was not in the correct position to accept a new filter. Moved port all the way to the right side to ensure it would allow a new filter to be installed. New filter went in as designed. Filter filled with water. I purged the new filter to ensure it was ready for the customer to use. No leaks detected. Job completed.
Near Jarrell, TX 76537
Jonathan
Job Details: 02/23/2021
MICROWAVE WHIRLPOOL WMH32519HZ5 "Arrived on site for microwave vent hood fan making noises and light not working. Inspected unit and work area. Per diagnostics mode and found fault code F8-E5 temp sensor. Removed sensor and measured resistance and found at 20.5 K ohms, within range. Found fan rubbing housing and possibly causing error code. Corrected fan housing and tested fan operation, found no noise and spinning freely. Checked for error and no longer appears. Found failed vent lamp. Replaced lamp (TS). Tested heating operation. All tested good."
Near Buda, TX 78610
Richard
Job Details: 02/23/2021
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for the dishwasher door not closing. During testing found that the striker was bent downward. Pulled dishwasher out and straightened out the striker and reinstalled it. Door is closing properly and latching. Complete
Near Austin, TX 78748
Luis
Job Details: 02/23/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for cooling issues. Found fresh food section not cooling correctly ran diagnostics found control not regulating temps correct,y in fresh food section,replaced main control and ui control,ran diagnostics all test passed."
Near Kyle, TX 78640
Leonardo
Job Details: 02/23/2021
DISHWASHER KITCHENAID KDFE204KPS0 Arrived on site to test unit for unit not working correctly. Test unit and found water at float. Removed water test unit and unit test good job complete.
Near Austin, TX 78724
Scott
Job Details: 02/23/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Arrived on site for fridge still tripping breaker . Customer has unit plugged into outlet next to fridge . Electrician has replaced wiring ,outlet and breaker couple times . Ran diagnostics couldn’t trip outlet . let defrost heater run for till unit kicked out of diagnostics and started up normal operation . Ran amp and voltage test with tech line . Tech again instructed to remove gfi breaker and replace with normal breaker . Sr # 7729417858No water leaks detected at time of service. Job complete ."
Near Del Valle, TX 78617
Matthew
Job Details: 02/23/2021
REFRIGERATOR FRIGIDAIRE FFSS2314QS7A "Arrived onsite for refrigerator section not cooling properly. Upon inspection found control reading HI on refrigerator section. Temperature approximately 52 degrees. Ran diagnostics and found error in Air damper test. Will need to replaced. Customer also complained about only getting crushed ice and not cubed. Ordering ice bin and solenoid. Not switching between crushed and cubed. Also, unit is intermittently having a frozen water dispenser line issue. Adjusted temperature to monitor and recommended cleaning condenser coils. ; ordrng 1 241675704 (solenoid assy) and 1 241860803 (ice container asm) and 1 242303001 (damper assy)"
Near Buda, TX 78610
Richard
Job Details: 02/23/2021
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for the dishwasher door not closing. During testing found that the striker was bent downward. Pulled dishwasher out and straightened out the striker and reinstalled it. Door is closing properly and latching. Complete
Near Austin, TX 78734
Robert
Job Details: 02/23/2021
REFRIGERATOR KITCHENAID KBSD608ESS00 Arrived on job for complaints of low water and no ice dispenser. Found valve dispenser for fountain side low but ice maker good will order valve. Ice container broken will need to replace container. ; ordrng 1 W10769145 (ice-contnr) and 1 WPW10159842 (valve-inlt)
Near New Braunfels, TX 78130
Noah D
Job Details: 02/23/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "arrived on site to inspect fridge for not making ice, upon inspection found mold full of ice but no harvesting, video called SW and found no issues, spoke with Techline Sr # 7729738195 and was told to order UI again. Office to reschedule ; ordrng 1 W11124259 (UI)"
Near Round Rock, TX 78664
Kayman
Job Details: 02/23/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived onsite for refrigerator with lights out on the FC and RC. Upon inspection I found the FC module dead and the RC light dim and flickering.
Near San Marcos, TX 78666
Noah D
Job Details: 02/23/2021
WASHER WHIRLPOOL WFW6620HC0 "Arrived on site to inspect washer for not spinning correctly. Upon inspection found a resistance while spinning, removed rotor and resistance stopped, replaced stator, rotor and control due to continued resistance, all functions returned. Complete"
Near Austin, TX 78745
Kevin
Job Details: 02/23/2021
REFRIGERATOR WHIRLPOOL WRS973CIDM00 "Arrived on site and inspected refrigerator and found no frost pattern, all fans are running, took one picture. Inspected compressor and found it is getting voltage and is slightly warm to the touch. Compressor and evaporator will need to be replaced, .; ordrng 1 W10779331 (Compressor) and 1 WPW10239732 (Evaporator) and 1 W10143759 (Dye drier) and 1 Wpsav-4 (Process stub) and 1 WPW10226427 (Control) and 1 WPW10743957 (Control)"
Near Austin, TX 78741
Kevin
Job Details: 02/23/2021
WASHER AMANA NTW4516FW3 "Arrived on site and found squealing noise during spin cycle. Inspected gearcase assembly and did not see any obvious issues, took one picture. Removed belt and inspected cam kit and did not see any problems. Reset belt and used diagnostic cycle again to spin washer and noise has stopped.
Near Pflugerville, TX 78660
Kayman
Job Details: 02/23/2021
MICROWAVE WHIRLPOOL WMH53521HZ4 Arrived onsite to install previously diagnosed parts. I installed the micro control and tested the unit. The unit is working as designed at this time. Job complete.
Near Georgetown, TX 78633
Wesley
Job Details: 02/23/2021
WASHER WHIRLPOOL WTW4816FW2 Arrived onsite and replaced gearcase. Tested suspension and found it to be taught with no bounce indicating it is still strong and good. Calibrated unit. All checks good.
Near Austin, TX 78729
David
Job Details: 02/23/2021
DRYER AMANA NED5800HW0 "Arrived on site to diagnose dryer that is taking an extended period of time to dry clothes. Ran unit and checked for heat. Unit had no heat at first. Checked airflow and verified low airflow, apartment will need to clean vents. Checked voltage at terminal block and found L1 loose. Tightened all connections and retested. Unit is now heating as designed. Advised customer to have apartments to clean vents. All is working as designed. Call complete."
Near Austin, TX 78759
David
Job Details: 02/23/2021
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived on site for refrigerator not cooling at all. Checked unit and only thing working was lights. Control just displayed dashes. Tried to put in program mode and did not respond. Replaced control and programmed. Tested unit and compressor came on and unit is cooling. Call complete.
Near Killeen, TX 76542
Al
Job Details: 02/23/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site and inspected lighting issues.Discovered the freezer and top refrigerator lights are out.Unit will require the modules that have not arrived W10695459 to complete the repair.Office to schedule return services due to part availability Needs more work ; O-emld tckt
Near Marble Falls, TX 78654
Cliff
Job Details: 02/23/2021
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site to replace control for oven. Replace part and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78754
Matthew
Job Details: 02/23/2021
DISHWASHER KITCHENAID KDTM404KPS0 "Arrived onsite for dishwasher dispenser leaking. Upon inspection found rinse aid leaking. Replaced dispenser, tested unit and unit is functioning properly. Job complete"
Near Waco, TX 76710
Jonathan
Job Details: 02/23/2021
DISHWASHER ELECTROLUX EIDW6105GW1 I arrived on site for a dishwasher that’s not starting. Inspected unit and work area. The customer advised that he was having an issue with the dishwasher turning on but it would not start and all the lights on the control panel would flash. The customer did say that it seem to reset itself this morning but he hadn’t tested anything. Reset the control by pressing the high temp button five times and tested the unit. The unit started a cycle. Unit filled and re-circulated. Drained out the unit and tested the unit again twice more and the unit is not working as designed. Call complete
Near Austin, TX 78704
Jacob
Job Details: 02/23/2021
WASHER MAYTAG MHW5630HW0 "Arrived onsite to check for unit leaking. Put unit in diagnostics, found F0E5 off balance error. Also saw that the tub was slightly bouncing more than usual with no load in it. Ordered parts and need to return with bellow and dispenser drawer. Office to reschedule. ; ordrng 1 REQUEST (2MAN) and 1 REQUEST (2HR) and 2 W10920133 (hose)s and 1 W10920135 (hose) and 1 W11117022 (DAMPER SHOCKS)"
Near Killeen, TX 76549
Al
Job Details: 02/23/2021
MICROWAVE GE JVM3160RF4SS Arrived on site and inspected microwave power issues.Found the monitor switch is defective and needs to be replaced for unit to operate properly.Ordering the WB24X10205.Office to schedule return services due to part availability.Needs more work ; ordrng 2 WB24X10205 (Monitor switch)s
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 02/23/2021
MICROWAVE KITCHENAID KOCE500EBS11 Arrived on site to diagnose a microwave oven combo with a damaged door. Found microwave door glass broken. Installed new panel and all is working properly at this time.
Near Wimberley, TX 78676
Richard
Job Details: 02/23/2021
DISHWASHER GE GDF520PSF4SS Arrived onsite for the dishwasher not working. During testing found that the dishwasher was set on a 2 hour delay. Once I turn the delay off the dishwasher tested fine and started washing . No issues found. Complete
Near Belton, TX 76513
Tyler
Job Details: 02/23/2021
OVEN MAYTAG MET8665XW00 Arrived on site for range giving F 61 and feature not available area code. Upon arrival into diagnostics and confirm the F 61 error. I was able to confirm that the door latch was functioning as designed indicating that the main control is having an issue detecting the temperature unfortunately was not able to locate the thermostat sensor needed for this unit and will need help researching the part that we will also need to return with the new main control and possibly new harness assemblies as well in order to complete repair. Office to reschedule once availability of parts is known and getting authorization; ordrng 1 WPW10365407 (Main control) and 1 W10223561 (Harness main) and 1 W10225701 (Harness sensors) and 1 Cnote (Need lower over thermostat. Could not pull it up in parts for some reason) and 1 CNOTE (Ahs autho needed)
Near New Braunfels, TX 78132
Andrew
Job Details: 02/23/2021
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site to test unit for leaking from bottom front side. Found inside bellow clamp was not properly installed preventing bellow from properly sealing. Secured clamp, tested unit, unit works good. No signs of damage to bellow. No leaks detected. Job complete."
Near Austin, TX 78744
Luis
Job Details: 02/23/2021
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Arrived on site for food freezing in fresh food section and damaged bin. Found defective freezer door bin,removed damper found damper door not fully closing. Ordering damper,sensors and bin; ordrng 1 W11164593 (Diffuser) and 1 W10316760 (Thermistor) and 1 WPW10296857 (Bin)"
Near Austin, TX 78725
Matthew
Job Details: 02/23/2021
RANGE AMANA AGR5330BAS3 Arrived onsite to inspect valve for leak. Used gas sealer tape and reconnected gas line to valve. Used liquid leak detector on all valve fittings to insure no leaks were present. No leaks detected at this time. Job complete
Near West, TX 76691
Jonathan
Job Details: 02/23/2021
REFRIGERATOR FRIGIDAIRE FFSS2614QP6A Arrived on site for a refrigerator that’s not making ice. Inspected unit and work area. Customer advised of the unit is making a ticking sound and it’s not advancing in the ice making cycle. Confirmed customers complaint and replaced ice maker. Tested the unit by jumping the unit into a harvest in the unit Spohn all the way around and filled as designed. Call complete.
Near Austin, TX 78732
David
Job Details: 02/23/2021
OVEN KITCHENAID KEBS107SSS04 Arrived on site to install bake element to resolve no heat when preheating. Replaced bake element due to old one being warped. Retested unit and verified unit is heating as designed.
Near Killeen, TX 76542
Al
Job Details: 02/23/2021
REFRIGERATOR ESTATE TS25CGXTD03 "Arrived on site and inspected side by side unit cooling issues.Customer stopped me short of the garage to let me know the unit wasnt cool, but is cooling now.I checked both freezer (3degrees) and refrigerator (29)Checked condenser and evaporator motors and both were working properly.Compressor is also working properly.No parts needed.Customer told to place bottle water in the freezer and when it freezes solid, its safe to add groceries.Job complete"
Near Fort Hood, TX 76544
Tyler
Job Details: 02/23/2021
WASHER MAYTAG MVWC565FW1 Arrived on site to install previously diagnose main control as well as gear case on arrival install the main control and get full functionality to all the components of the washer and verify that the power failure issue is no longer occurring; O-emld tckt
Near Buda, TX 78610
Richard
Job Details: 02/23/2021
REFRIGERATOR WHIRLPOOL WRS311SDHB01 Arrived onsite for the refrigerator ice maker arm getting stuck in the off position. Installed ice maker bracket to level up the ice maker and all functions tested good complete
Near Cedar Park, TX 78613
Justin
Job Details: 02/23/2021
DISHWASHER WHIRLPOOL MDB7959SKZ0 "Arrived on site for a dishwasher throwing an F9E1 error code for no drain. The error code was still flashing and the drain was unresponsive when trying to activate function. I cycled power at breaker and still found unit not draining. I put unit into diagnostics mode and found stored error codes F9E1. When starting test cycle it skipped drain and went straight to wash. I found motor, diverter, soap dispenser all working. The drain was still not functioning and threw an F9E1 in middle of test. I gained access to the drain pump and found connection fine. I unplugged the connection and ohmd out harness, harness tested good. I ohmd out the drain pump and found it to high. I found 120V going to drain pump but it not initiating. I found bad drain pump, I will need to order and come back to install. Office to reschedule. ; ordrng 1 W11497943 (Drain Pump)"
Near Round Rock, TX 78664
Jimmy J.
Job Details: 02/23/2021
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to install previously diagnosed part. Removed sump and motor and installed new sump and motor. Dishwasher went through full diagnostics cycle without issue. No errors. No leaks detected. Job completed.
Near Georgetown, TX 78626
Tommy
Job Details: 02/23/2021
REFRIGERATOR KITCHENAID KRFF507HPS01 Arrived onsite for previously diagnosed parts. Upon arrival replaced unit damper door and tested. Unit is now operating as designed. Job Completed.
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 02/23/2021
DRYER WHIRLPOOL WED5620HW0 Arrived on site to diagnose a dryer that is making unusual noise. Tested unit and found lint accumulation in blower causing out of balance issue and noise. Cleaned out blower assembly and tested unit. Found all is functioning properly at this time.
Near Jarrell, TX 76537
Jonathan
Job Details: 02/23/2021
WASHER WHIRLPOOL WFW6620HC0 "Arrived on site for washer not operating. Inspected unit and work area. Powered unit on and attempted to perform diagnostics mode, not responding correctly. Unplugged unit, removed UI and powered back on. Powered unit off to reinstall UI and powered unit on. Found UI responding. Performed diagnostics mode and no error codes were stored. Performed test cycle and found all operations working as designed. Ran on normal cycle. All tested good, no water leaks detected."
Near Leander, TX 78641
David S
Job Details: 02/23/2021
DRYER AMANA NED4655EW1 Arrived on site for dryer not turning off. I inspected the unit and work area. I found good voltage at the terminal block. I found the unit heating and tumbling. I gained access to the timer and found it no plugged in properly. I corrected the connections. I reassembled the unit and tested it. I found the timer now turning and working as designed. Job complete.
Near Round Rock, TX 78681
Wesley
Job Details: 02/23/2021
WASHER WHIRLPOOL WTW5100HW0
Near Round Rock, TX 78665
Wesley
Job Details: 02/23/2021
WASHER MAYTAG MHW8000AW0 Arrived onsite and found issue with not finishing cycle related to lo flo from cold water valve. Ordering valve to repair. Office to reschedule. ; ordrng 1 WPW10247306 (Valve)
Near Liberty Hill, TX 78642
Tommy
Job Details: 02/23/2021
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for unit not cleaning correctly. Upon arrival found unit had F6E2 error code. Ran unit through diagnostics found unit receiving water and wash motor and sump operating as designed. Found unit heater also operating and drain. Unit receiving only a little water for motor and was intermittent from control. Replaced unit control also found top 4 screws had fallen out. Ordering new screws. Office to reschedule.; ordrng 4 WPW10348413 (Screws)s
Near Lago Vista, TX 78645
Lou
Job Details: 02/23/2021
RANGE WHIRLPOOL WEE745H0FS0 "Arrived on site to inspect range cooktop not turning off. Upon further inspection, I found the left front (main) burner would not turn off at the switch due to the knob being broken. I placed another knob from the left back burner on the left front switch and tested and the switch is operating as designed.
Near Austin, TX 78727
Kayman
Job Details: 02/23/2021
OVEN WHIRLPOOL WFE525S0JS0 Arrived onsite for range with cooktop burners or oven not working. Upon inspection I found the L1 at the terminal block loose and it began to spark when I tried to preheat. I tightened the bolt and tested voltage and polarity. All checked good. I was able to preheat the unit and it is working as designed at this time. Job complete.
Near Leander, TX 78641
David S
Job Details: 02/23/2021
DISHWASHER WHIRLPOOL KDTM354ESS3 Arrived on site for dishwasher showing error code f2e2. I inspected the unit and work area. I found pin 1 to the console had 12 vdc but pin 2 was showing none and is supposed to show 5 vdc. I replaced the main control and found the console coming on. I put the unit into diagnostics and found it working as designed. No water leaks detected. Job complete.
Near Austin, TX 78717
Justin
Job Details: 02/23/2021
WASHER WHIRLPOOL WFW5620HW
Near Leander, TX 78641
David S
Job Details: 02/23/2021
WASHER MAYTAG MVW6200KW0 Arrived on site to install new gearcase and splutch. I removed the failed gearcase and splutch. I replaced both with new. I reassembled the unit. I ran a diagnostics test. The unit is working as designed. No water leaks detected. Job complete.
Near Andice, TX 78628
Tommy
Job Details: 02/23/2021
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for dishwasher leaking. Upon arrival found unit was not the issues. Unit water line at start was leaking. Job Completed.
Near Austin, TX 78717
Justin
Job Details: 02/23/2021
WASHER WHIRLPOOL WFW6620HW0 Arrived on site for washing machine with no power. Upon arrival I found UI completely unresponsive. I unplugged the unit and tested voltage at the wall and found 120V. I plugged the unit back in and attempted to get unit into diagnostics mode and was successful. There were no stored error codes. I tested each component manually and found them functioning as designed. I then ran a test cycled and it ran as designed. Once I got unit out of diagnostics mode the UI was now completely responsive. I ran a normal cycle on unit just to double check functionality and it once again ran as designed. I found no mechanical failures on unit. Unit is working as designed. Call complete.
Near Wimberley, TX 78676
Richard
Job Details: 02/23/2021
REFRIGERATOR KITCHENAID WRV986FDEM Arrived onsite for the refrigerator led lights in the refrigerator not working. During testing found that the freezer led module and the upper left hand led module were not working. Replaced both modules and lights are now working properly. Complete
Near Leander, TX 78645
Lou
Job Details: 02/23/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site to inspect refrigerator ice maker and water dispenser not working. Upon further inspection, the customer advised that the ice maker and water dispenser work, but when the ice gets dispensed it clumps at the opening of the ice bin and when they open the door, ice falls out onto the floor. I found that the ice chute seal (gasket) was partially hanging off and seated correctly allowing warmer air to go into the ice bin and ice is melting causing it to clump at the opening. I reseated the gasket and adjusted it to where it would seal correctly and tested it by closing the door and checking for gaps. Unit is operating as designed and the gasket is sealing properly. No water leaks observed during service, job completed."
Near Buda, TX 78610
Richard
Job Details: 02/23/2021
DISHWASHER WHIRLPOOL WDT710PAHZ1
Near Marble Falls, TX 78654
Cliff
Job Details: 02/23/2021
WASHER WHIRLPOOL WFW8740DW1 Arrived on site to diagnose a washer that is giving F3E1 error. Found water level sensor misregistering. Replaced sensor and tested unit. Found all is working properly at this time and no leaks were found at time of service.
Near Liberty Hill, TX 78642
Tommy
Job Details: 02/23/2021
OVEN KITCHENAID KODE500ESS00 Arrived onsite for unit F2 E1 error code. Upon arrival found customer had flipped breaker and reset panel to fix it temporarily. Ordering new stainless control panel. Office to reschedule due to part availability. ; ordrng 1 W10588749 (Control panel)
Near Driftwood, TX 78619
Richard
Job Details: 02/23/2021
WASHER MAYTAG MVW7232HW0 Arrived onsite for the washer not working properly. Replaced main control board and waited 5 mins after plugging in the washer. Tried a wash cycle and nothing happened.
Near Austin, TX 78737
Luis
Job Details: 02/23/2021
REFRIGERATOR GE GSS25KGPAWW "Arrived on site for cooling complaint. Found evaporator incased in ice,removed cover found burned out heater,defrosted evaporator replaced heater assembly"
Near Hutto, TX 78634
Paul
Job Details: 02/23/2021
REFRIGERATOR WHIRLPOOL WRT312CZJW00 Arrived onsite for a refrigerator to perform sealed system repairs. I evacuated the system. I replaced the compressor and drier. I vacuumed the system and it held a deep vacuum. I charged the system with 42 grams of R600A. I tested the unit and had a good frost pattern and was cooling as designed. Call complete.
Near San Marcos, TX 78666
Noah D
Job Details: 02/23/2021
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to inspect Oven for not heating correctly, upon inspection found the oven did heat correctly. Instructed customer on how to reset unit. Complete"
Near Marble Falls, TX 78654
Cliff
Job Details: 02/23/2021
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to diagnose a dishwasher that is not heating. Found element receiving power but not operating. Heating element will need to be replaced to complete repairs. Office to set return appointment.; ordrng 1 W10518394 (Element)
Near Lago Vista, TX 78645
Lou
Job Details: 02/23/2021
COOKTOP JENN-AIR CVE4270S "Arrived on site to install previously diagnosed and ordered parts. Due to the module failure and switches failure, I was to replace three switches, both modules and receptacles. After I had one switch replaced with a new knob, customer advised that due to the knob sitting too high from the top of the switch panel and potentially being a safety issue with liquids getting under and shorting the switch.
Near Austin, TX 78728
David
Job Details: 02/23/2021
MICROWAVE WHIRLPOOL WOC54EC0HS02 Arrived on site to install previously diagnosed parts to resolve error popping when using microwave. Replaced magnetron and retested. Unit is on and heating as designed. Call complete.
Near Lago Vista, TX 78645
Lou
Job Details: 02/23/2021
REFRIGERATOR GE GYE22KSHHSS "Arrived on site to install previously diagnosed and ordered part. Due to the valve failure, I removed and replaced the valve (ice maker) and tested. New valve failed to dispense water into the tray. I tested ohms and the valve is within range. I tested voltage to the valve and got 122V. No water leaks observed during service.; ordrng 2 WR57X10098 (Valve)s"
Near Georgetown, TX 78628
Jonathan
Job Details: 02/23/2021
DISHWASHER KITCHENAID KUDS02FRSS2 "Arrived on site for dishwasher not powering on. Inspected unit and work area. Found corner of UI cracked. Checked incoming voltage and found none. Found power switch turned off. Turned switch on and found unit powering on. Performed diagnostics mode and ran test cycle. Found all operations tested good, no water leaks detected.
Near Austin, TX 78737
Leonardo
Job Details: 02/23/2021
DISHWASHER WHIRLPOOL DU1055XTSS2 Arrived on site to test unit for unit not working correctly. Test unit and found and sump and motor. Ill need to order new motor office to reschedule. ; ordrng 1 WPW10780877 (Sump and motor)
Near Leander, TX 78641
David S
Job Details: 02/23/2021
WASHER MAYTAG MHW3505FW0 "Arrived on site for washer not draining out completely. I inspected the unit and work area. I found no fault codes in diagnostics. I ran a diagnostics cycle and found everything working, just draining slow again. I gained access to the drain pump and found the filter clogged with a ketchup packet. I removed the packet and cleaned out the drain pump. I ran the unit through a diagnostics cycle again and found it draining properly. Job complete."
Near San Marcos, TX 78666
Noah D
Job Details: 02/23/2021
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site to inspect washer for not draining, upon inspection found water inside unit, drained unit and replaced drain pump. All functions returned with no leaks. Complete"
Near Austin, TX 78737
Kevin
Job Details: 02/23/2021
WASHER WHIRLPOOL WTW4955HW1 "I arrived on site and replaced gearcase leaking oil diagnosed by previous technician. After replacement washer is operating normally, job complete"
Near Austin, TX 78735
Luis
Job Details: 02/23/2021
ICE MACHINE KITCHENAID KUIA15NRHS6 "Arrived on site for no ice. Found unit missing screw and spacer,powered unit on drain pump shutting off got unit to pass drain pump,compressor will power on then off found crack on reservoir diagnosed unit will need screw,spacer,reservoir, drain pump,compressor,evaporator and filter drier. Job will need 2hrs ; ordrng 1 2185678 (Spacer) and 1 WP3400886 (Screw) and 1 8201653 (Reservoir) and 1 WPW10218037 (Evaporator) and 1 WPW10605286 (Compressor) and 1 1901A (Drain pump) and 1 Tj90sf8404 (Access valve) and 1 W10843121 (Drier) and 1 2hrs (2 hrs)"
Near Georgetown, TX 78633
Wesley
Job Details: 02/23/2021
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived onsite for odd behavior and ice production issues and found flooded deli control with light but no selector function. No wiring issue but corroded control components. Replaced control and sealed with permagum. All checks good.
Near Georgetown, TX 78628
Tommy
Job Details: 02/23/2021
WASHER WHIRLPOOL MVWC565FW2 "Arrived onsite for unit making rattling noise. Upon arrival found unit spin, drain and agitated as designed. Gear case was undamaged. However unit suspension on right side was very weak and needed to be replaced. Ordering suspension, office to reschedule.; ordrng 1 W11130362 (Suspension)"
Near Round Rock, TX 78664
Kayman
Job Details: 02/23/2021
WASHER WHIRLPOOL WTW6120HW1 Arrived onsite for washer not cleaning clothes. I tested the unit through diagnostics and found all functions working correctly. I contacted tech line to document the call. SR#7730075836. The unit is working as designed at this time and no leaks were detected during time of service. Job complete.
Near Kyle, TX 78640
Robert
Job Details: 02/23/2021
WASHER MAYTAG MVWC565FW2 Arrived on job for complaints of smell and not washing properly. Found the shifter not properly mounted. Not shifting from wash to spin. Cause the motor to over heat. Corrected placement and test. No leaks detected at time of service
Near Leander, TX 78641
David S
Job Details: 02/23/2021
DISHWASHER KITCHENAID KDTM354DSS5 "Arrived on site for dishwasher only have 2 lights in and the console not responding. I power cycled the unit, nothing changed. I gained access to the console and unplugged it. I closed the latch and found the unit would only beep. I replaced the main control and closed the latch and it went into a drain cycle. I reconnected the console and found the same light still remaining on. I unplugged the unit. The console will be needed to complete the repair. The office will reschedule when we have an eta on the part.
Near Hutto, TX 78634
Jimmy J.
Job Details: 02/23/2021
RANGE WHIRLPOOL WEG730H0DS0 Arrived on site for F8E0 error code Cooling Fan Speed Too Low. Ran bake to 170 and error came up. Tested blower fan at control and it was faulty. ; ordrng 1 W11107275 (Blower)
Near Georgetown, TX 78628
Tommy
Job Details: 02/23/2021
WASHER MAYTAG MVWB835DC0 Arrived onsite for previously diagnosed parts. Replaced clutch and slider. Found no damaged to gear case. Tested. Unit is operating as designed. Job Completed.
Near Pflugerville, TX 78660
Kayman
Job Details: 02/23/2021
WASHER WHIRLPOOL WFW6620HC0 Arrived onsite for washer no power and no operation. Upon inspection I found the unit locked. I cycled power and unlocked the unit. I ran a diagnostics cycle and found all functions working as designed. With the same issue as before I am going to order a Control (W11322905) and return with the console for repair. Both will need to be replaced to complete repair. ; ordrng 1 W11322905 (Control)
Near Austin, TX 78702
Jacob
Job Details: 02/23/2021
RANGE WHIRLPOOL WFE505W0JS0 Arrived onsite for unit having a error code. Plugged the unit in. Got F1E1 control. Ordered part. Office to reschedule.; ordrng 1 W11204517 (cntrl-elec)
Near Wimberley, TX 78676
Richard
Job Details: 02/23/2021
WASHER MAYTAG MVWX655DW1 "Arrived onsite for the washer making a noise during spin cycle. Replaced gearcase, spin basket, motor, actuator, cam assembly. Wash plate. After replacing parts did a calibration and washer tested good.
Near Canyon Lake, TX 78133
Andrew
Job Details: 02/23/2021
WASHER WHIRLPOOL MVWB765FC4 "Arrived on site to test unit for loud grinding noise. Found rotor bolt was not bolted in place. It was just sitting underneath unit. Also noticed a lot of gearcase oil. Installed bolt, tested unit, sound is still present. Needing gear case to fix issue. Also recommend replacing rotor. Office to reschedule.; ordrng 1 W11393685 (GEARCASE)"
Near Austin, TX 78724
Scott
Job Details: 02/23/2021
DISHWASHER WHIRLPOOL ADB1400AGB1 Arrived on site for leaking dishwasher . Turned water on and found supply line wasn’t tightened down on valve elbow . Tightened down connection . Ran diagnostics all checked normal . No error or other leaks detected at time of service. Job complete .
Near Austin, TX 78729
Luis
Job Details: 02/23/2021
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for no cool. Removed compressor cover found no traces of dye in compressor compartment,evaporator cover found no traces of dye,found dye on liner wall,checked pressures low side reading -20 and high side reading 75 called tech support per tech support no tubing running where dye is located and wants tubing isolated to find leak,found leak at heat exchanger tubing called tech support
Near Austin, TX 78734
Robert
Job Details: 02/23/2021
WASHER WHIRLPOOL WTW5000DW2 "Arrived on job for complaints of noise, found water inlet valve causing noise. Ordered valve. ; ordrng 1 W11210459 (valve)"
Near Kingsland, TX 78639
Cliff
Job Details: 02/23/2021
DISHWASHER WHIRLPOOL WDT730PAHB0 Arrived on site to diagnose a dishwasher that is not cycling. Found failed circulation pump. Pump will need to be replaced to complete repairs and office to set return appointment due to part availability.; ordrng 1 W11085683 (Pump)
Near Leander, TX 78641
Justin
Job Details: 02/23/2021
OVEN KITCHENAID KODE500ESS01 Arrived on site for wall oven the died during self clean. I cycled power at breaker and found no change. I gained access to fuse and found it open and needing to be replaced. Ordering fuse and will return to reschedule. Office to reschedule. ordrng 1 WPW10545291 (Fuse)
Near Jarrell, TX 76537
Jonathan
Job Details: 02/23/2021
DRYER WHIRLPOOL WED4850HW0 Arrived on site for dryer terminal block damaged. Inspected unit and work area. Found loose terminal connection to terminal block and L1 burnt on block and cord. Informed customer that warranty does not cover power cord. Removed failed terminal block and hard wired new one. Installed power cord. Tested dryer operation. All tested good.
Near Round Rock, TX 78664
Kayman
Job Details: 02/23/2021
WASHER AMANA NTW4516FW3 Arrived onsite for washer not spinning. Upon inspection I found the unit would not spin in diagnostics. I found the unit would try to agitate but would not. I lifted the unit and inspected the gear case. I found gear case oil dripping out of the pulley shield. I am ordering the Gearcase (W11454741) shifter (W10913953) motor (W10890624) cam (W10721967) belt(W11239857) for the repair. The gear case is needed and the other parts will need to be used as needed. Office to R/S due to part availability. ; ordrng 1 W11454741 (Gear case) and 1 W10913953 (Actuator) and 1 W10890624 (Motor) and 1 W10721967 (Cam) and 1 W11239857 (Belt)
Near The Hills, TX 78738
Robert
Job Details: 02/23/2021
REFRIGERATOR FRIGIDAIRE FFTR1814QW8B Arrived on job for complaints of not cooling. Found defrost timer not advancing properly. Will need timer to complete ; ordrng 1 241705102 (timer-defrost)
Near Gatesville, TX 76528
Jonathan
Job Details: 02/23/2021
WASHER WHIRLPOOL MVWC565FW2 "Arrived onsite for a washer that is making a loud knocking sound as it spins. Inspected unit and work area. Customer advised the unit did not make the sound in diagnostics it made it during a normal cycle. Customer has started a normal cycle with two heavy duty jackets as I had pulled up so watched unit run and agitate as designed with no abnormal sounds. When unit got to the first spin before the rinse cycle, I noticed it too operated as designed with no abnormal sounds. The second spin and drain I found the unit making a slight knocking sound. I checked underneath the unit and found the belt in good shape and all parts seemingly working properly. I did not find any evidence of an oil leak at the gear case. I checked the unit for any stored error codes and found no stored error codes. I ran the unit through a drain and spin without the agitator inside the unit and still made the same sound. I tested individual components in diagnostic mode and ran high spe
Near Leander, TX 78641
Lou
Job Details: 02/23/2021
DRYER WHIRLPOOL WED9450WW1 "Arrived on site to inspect dryer noises. Upon further inspection, I turned the unit on and immediately could hear a screeching noise. I disassembled the unit and found all four rollers and the tension pulley badly gunked up with debris. Also found the drive belt beginning to fray. I removed and replaced all four rollers and clips, tension pulley and belt. Cleaned the roller axles as well. Vacuumed the lint from the unit and reassembled and tested. Unit is operating as designed with no unusual noises. No lint observed at the end of service, job completed."