Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8238 customer reviews

Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for damaged front panel with brown spots. Found panel full of brown spots. Replaced panel test unit and unit test good job complete no leaks present at this time.

Near Kyle, TX
Brandon C.

Brandon C.

MICROWAVE KITCHENAID KOCE500ESS05 "Arrived on site for customer complaint of noise issue, I tested fan motors in diagnostic mode, tested good, I heated oven up to 450 degrees, unit tested good at time of service."

Near Driftwood, TX 78619
Al R.

Al R.

COMPACTOR WHIRLPOOL GX900QPPS6 Called whirlpool tech line and spoke with Kathy SR 7724450073The issue is with the push to start switch.Office (CS) will order the panel and on off assembly and schedule a return service date per CS.Needs more work.; O-emld tckt

Near Lampasas, TX 76550
Paul R.

Paul R.

DRYER MAYTAG MEDB855DC4 Arrived onsite for the dryer not heating. I found L2 missing at the wall outlet. I found the breaker not tripped. I turned the breaker off and back on and had 241VAC to the unit. I tested the unit and found it working as designed. Call complete.

Near Pryor Ln, Austin, TX 78734
Paul R.

Paul R.

COOKTOP KITCHENAID KICU509XSS00 Arrived onsite for the cooktop with an F47 error on the right side. I found the fuse on the filter board blown. I could smell an electrical burn smell but couldn’t see anything obvious that burned. I replaced the fuse and tested the unit. The F47 came back immediately. The left side is working as designed. Ordering c-notes & W10857232 MODULE.; ordrng 1 C-NOTES (THE OFFICE WILL NEED TO SCHEDULE THE RETURN VISIT.) and 1 W10857232 (MODULE)

Near Watercrest Ct, Austin, TX 78738
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived onsite to install new compressor to top mount refrigerator from prior visit’s diagnosis. Removed faulty compressor. Installed new compressor,dye drier and process stub using braising methods. Vacuumed unit down to -25psi. Charged with 4.25oz of R134a refrigerant. Reassembled and powered up unit. Found good air flow and frost pattern on evaporator. No other issues found. No water connections made to unit at time of service."

Near Sparta Rd, Belton, TX 76513
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for oven gasket coming off. Inspected unit and work area. Found gasket pin had came off gasket. Removed gasket and installed new. Tested cooking operations, all tested good. Spoke with customer user care guide."

Near Axis Loop, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF757SDEE01 "Arrived on site to install previous diagnosed parts. Gained access to RC evaporator and installed harness. Pulled unit out and removed water from drain pan. Removed control and installed new. Found drain line had minor sagging. Corrected drain line. All tested good, no water leaks present."

Near Beretta Circle, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR ELECTROLUX PLHS269ZCB2 Arrived on site for unit making too much ice. At arrival found unit pulsating and fan shutting on and off. Found icemaker bail arm sticking to on position allowing unit to make excessive amount of ice. Powered unit off the repowered unit on same issue with pulsating. Checked power connection to fan 120 then off the 120 diagnosed faulty control as well as faulty icemaker. Gave estimate to property manager she will contact homeowner with estimate

Near Spiller Ln, West Lake Hills, TX 78746
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for customer complaint of unit not cooling properly, found unit was not going into defrost, found faulty evaporator thermistor, ordering thermistor. ; ordrng 1 WPW10384183 (thermistor)"

Near Violet Ln, Kyle, TX 78640
James C.

James C.

DRYER MAYTAG MEDC300BW Arrived on site and tested operation. I found the unit not exhausting air properly. Accessed blower and found to have come off of motor shaft. Secured with lock tight and tested operation. Unit now functioning properly. Job complete

Near Water Hyacinth Loop, Leander, TX 78641
Steve C.

Steve C.

DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site for the unit is rubbing loud. Tested the unit and unit is working properly. The unit is leveled and no error codes to the unit. All water connections were dry at the time of service.

Near Hidden Hills Ln, Cedar Park, TX 78613
Paul R.

Paul R.

DRYER GE GTDX200GM1WW Arrived onsite for the dryer not powering up or starting a cycle. I found the timer not passing voltage. I replaced the timer and tested the dryer. The unit is working as designed. There were no gas leaks present at the time of service. Call complete.

Near Appaloosa Chase Dr, Austin, TX 78732
Scott  M.

Scott M.

WASHER GE GTW330ASK3WW "Arrived on site ,replaced gearcase and agitator bolt . Ran diagnostics all checked normal . No water leaks detected at time of service . Job complete ."

Near Jordan Ln, Elgin, TX 78621
Lou S.

Lou S.

WASHER WHIRLPOOL WTW4855HW0 "arrived on site to inspect washer noises. Upon further inspection, I placed the unit in diagnostics and it showed no error codes. Continued with testing and the unit operated as designed with no unusual noises. I had the customer sign a waiver of damages from moving appliance and using my floor protector under the unit, I slid the unit out from the wall and tilted it back to inspect underneath. I found no damage under the unit nor to the gearcase and its components. I lifted the top panel and found where the tub ring had minor damage at the back of the ring from the unit being out of balance and striking the back panel, but nothing else. I tested the unit manual test mode with the customer witnessing and still nothing out of the ordinary. I advised the customer that I cannot find anything wrong with the unit and advised that if the noise happens again to take a video of it and call us back. No water leaks observed during service, job completed."

Near Beech Creek Lane, , TX 78628
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site and inspected refrigerator and found fresh food temperature is 40° freezer temperature is 50° exposed fresh food evaporator and found frost pattern is sparse. Took one picture and sent to CS, it’s sealed system repair will be needed. Will need to bring back both evaporators, three-way coil, compressor, dryer, and stub. Call will need to be scheduled for two hours refrigerator has already been emptied by customer. No water leaks from connections at time of service; ordrng 1 SEALED (SYSTEM) and 1 SF8404 (STUB) and 1 W10832994 (compressor) and 1 W10874835 (valve) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)"

Near Desert Rose Dr, Kyle, TX 78640
Jonathan  S.

Jonathan S.

VENTHOOD WHIRLPOOL UXT4236AYS0 "Arrived on site for venthood not running. Performed diagnostics and tested voltage to motor. Found 120 volts. Removed motor and tested resistance and found opened. Installed new fan and tested operation. All tested good. Paid in full on check# 1518 ."

Near Shinnecock Hills Dr, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBSD608ESS01 "Arrived on site for ice build up in freezer found ice forming on inside upper liner where liner meets cabinet,added adhesive to gaps remolded freezer door seal"

Near Lacevine Ln, Austin, TX 78735
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF560SMYW04 "Arrived onsite for customer complaint of RF section frosting up after gasket install. Upon inspection of door, found upper center of door is warped causing the frost build up. Advised CS regarding issues and advise customer to call WPL to possibly get concession to have door ordered. Customer will call WPL. No further work performed."

Near N 32nd St, Waco, TX 76707
Wesley P.

Wesley P.

DRYER MAYTAG MED3500FW0 Arrived onnsite and pads to reduce mootor mount and vent noise. All checks good unit is operating as designed.

Near David St, Austin, TX 78705
Jonathan  S.

Jonathan S.

DISHWASHER GE PDWT380R10SS "Arrived on site to install previous diagnosed parts. Removed unit and installed adapter, sump and motor. Installed unit and tested operation. Found wash motor making abnormal buzzing noises. Found motor DOA. Will need to replace motor. ; ordrng 1 WD26X10053 (mechanism asm)"

Near Apache Mountain Ln, Georgetown, TX 78633
Robert J.

Robert J.

RANGE WHIRLPOOL WFG515S0ES1 "Arrived on job for complaints of door not closing properly. Called tech line. SR:7724439650 techline said it is a passive door spring system. Normal for left side to not close as well as right side due to no spring being on left side. Turned on oven, no heat escaped. All operation functioning properly."

Near San Marcos, TX 78666
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRFC302EBS00 Arrived on site or icemaker leaking water. Found that the icemaker front right corner was cracked and leaking. Replaced leaking icemaker. New icemaker cycles properly with no leaks. All water connections are dried.

Near Pinehurst St, Meadowlakes, TX 78654
Kevin B.

Kevin B.

FREEZER WHIRLPOOL WRS588FIHV00 "arrived on site and inspected refrigerator and found damper is noisy during operation. Replaced it and noise has stopped. No water leaks from connections at time of service, job complete 12/11/18 10:17: LM there 12/11 TUE, 9:59 to 10:11, Arrived on site for loud noise. Loud noise from gears inside diffuser assembly diagnosed faulty diffuser. Removed faulty diffuser installed new diffuser assembly"

Near Moon River Rd, Austin, TX 78746
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for dented door, replaced door and badge and tested good, no leaks on site"

Near Lathrop Ave, Pflugerville, TX 78660
Al R.

Al R.

MICROWAVE WHIRLPOOL WMH75021HZ0 Arrived to inspect microwave issues. Confirmed the complaint and removed and replaced all switches and interlocks.Reassembled unit and unit tested as designed.JOB COMPLETE

Near Zircon Dr, Killeen, TX 76542
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS325FDAB06 "Arrived on job for complaints of no light in refrigerator. Verified lights not working in either cabinet. Replaced rc light and it worked but not the fc. Replaced the fc light, all lights working properly. No leaks detected at time of service."

Near Monterrey Oak, San Marcos, TX 78666
Arthur B.

Arthur B.

OVEN JENN-AIR JMW2430DP01 "Arrived onsite for customer complaint of microwave feature not working. After inspection, found UI is programmed to wrong model. Was able to correctly reprogram UI. Then received F6E8 error. Confirmed 24v between blue on yellow wire on 4903 relay. Found inverter faulty. Removed and replaced inverter. Reassembled and powered up unit. Tested microwave with 1 cup of water @2 mins. Water was boiling. No other issues found."

Near Forest Oaks Cir, Waco, TX 76712
Jonathan  S.

Jonathan S.

DISHWASHER AMANA ADB1400AGS1 "Arrived on site for dishwasher not draining. Inspected work area and unit insulation. Found standing water in bottom of unit. Found drain line at garbage disposal had food blockage. Cleaned drain line and garbage disposal and tested activated drain pump. Found unit draining. Performed diagnostics mode and found error code F6-E4 opened float switch, due to over fill. Monitored diagnostics cycle. All tested good, no water leaks present. Recommend to run a dishwasher magic cleaner once a month."

Near Liberty Hill, TX 78642
Arthur B.

Arthur B.

WASHER AMANA NTW4516FW2 "Arrived onsite to install new lower harness to top load washer. Removed and replaced harness. Upon installing new harness, found harness to motor melted in. Unit will need new motor to complete repair. R/S for Tuesday 3/26. Unit disconnected at this time.; ordrng 1 CNOTE (ARO) and 1 W10890624 (motor-drve)"

Near Speight Ave, Waco, TX 76711
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRFF507HWH00 "Arrived on site. Check for freezer door issues. Found gasket not sealing to cabinet. Adjusted gasket and tested, all functions tested OK. No leaks present. Job complete"

Near Hartfield Rd, Seguin, TX 78155
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRFF507HWH00 "Arrived on site. Check for freezer door issues. Found gasket not sealing to cabinet. Adjusted gasket and tested, all functions tested OK. No leaks present. Job complete"

Near Hartfield Rd, Seguin, TX 78155
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRFF507HWH00 "Arrived on site. Check for freezer door issues. Found gasket not sealing to cabinet. Adjusted gasket and tested, all functions tested OK. No leaks present. Job complete"

Near Hartfield Rd, Seguin, TX 78155
Scott  M.

Scott M.

WASHER GE GTW330ASK1WW "Arrived on site for washer not spinning or agitating . Ran diagnostics , latch would not lock . Replaced latch and unit would now agitate but not spin . Replaced control , unit will now spin and agitate . No water leaks detected at time of service . Job complete ."

Near Travis Rd, Paige, TX 78659
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRFC302ESS00 Arrived onnsite and leveled unit and corrected seal. But found left hand door not closing on its own. Ordering closer and mullion. ; ordrng 1 W11177230 (MULLION) and 1 WP12028505AP (ref dr closer cam)

Near Westover Rd, Austin, TX 78703
Tyler B.

Tyler B.

RANGE WHIRLPOOL WFG515S0EB1 "Arrived on site for unit setting of co2 detector, set bake and found igniter clicking over 5 times to light, indicating bad igniter re igniting after reaching temps, replaced igniter and tested good with no gas leaks on site"

Near Cliffbrake Way, Georgetown, TX 78626
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL KRFC300ESS01 "I’ve done on site for “loose door handles” complaint. Inspected unit and found loose mounting screws on freezer door handles. Removed and replaced mounting screws. Unit is performing as designed. No leaks detected, at time of service."

Near Millsaps Ct, Bastrop, TX 78602
Joseph C.

Joseph C.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for “no ice production” complaint. Inspected unit and found corrosion on ice box fan harness. Cleaned corrosion. Unit is performing as designed. No leaks detected, at time of service."

Near Hartnell Dr, Austin, TX 78723
Clif L.

Clif L.

DRYER WHIRLPOOL WED9750WL0 Arrived on site to diagnose a dryer with long drive times. Tested unit and found a proper airflow but there Mr. not registering properly. Blower through Mr. will need to be replaced to complete repairs. Return date is set for 3/26/19.; ordrng 1 WP8577274 (thermistor)

Near Wesley Ridge Dr, Spicewood, TX 78669
Al R.

Al R.

WASHER WHIRLPOOL WFW92HEFC0 Called Tech line JOEL SR 7724435703Confirmed the F03E02 error code.Joel instructed me to check ohms at the J5 connector pins 3/4. To the thermistor.Checked and got OL reading Will order new upper harness.Rescheduled the customer for 3/26/18Will need 2 hours for the call; ordrng 1 CNOTE (2HOURS FOR CALL) and 1 W11033849 (HARNESS UPPER)

Near Eagle Landing Dr, Belton, TX 76513
Robert J.

Robert J.

RANGE JENN-AIR JGRP430WP02 Arrived on job for complaints of door being patched shut and not opening. Upon inspection found doorlock damaged. Will need pre-screened parts to complete.; schdld next appmnt for 3/27 WED !

Near W San Antonio St, San Marcos, TX 78666
Joseph C.

Joseph C.

DRYER MAYTAG MEDX655DW1 Arrived on site for “taking too long to dry” complaint. Inspected unit and used dryer vent test kit. Found venting restricted. Instructed customer to clean venting every six to prevent possible fire hazards and for better performance and economy.

Near Church Canyon Dr, Austin, TX 78754
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for unit not draining customer also stated will not dry dishes, removed drain pump and found broken glass and missing impeller blade, replaced pump and tested, control on sending 13v to heater, unit will need control to complete, no leaks on site ; ordrng 1 W11305297 (CONTROL)"

Near Settlement Dr, Round Rock, TX 78665
Clif L.

Clif L.

ICE MACHINE KITCHENAID KUIX505ESS2 Pump previously ordered was not attached to work order and will need to be re-ordered and installed to complete repair. Return date is set for 3/29/19 with a PM request per homeowners request.; ordrng 1 W10908287 (pump)

Near Hannahs Way, Burnet, TX 78611
Lou S.

Lou S.

VENTHOOD WHIRLPOOL UXT4236ADS2 "arrived on site to insect venthood fan. Upon further inspection, I tested the light and fan and only the light worked. I verified voltage to the fan and checked ohms and found none. When I went to remove the fan, I found that it was mounted incorrectly and was at a slant causing the fan blade to hit the filter. I replaced the fan and tested and the unit operated as designed. Job completed."

Near Cotton Farm Trail, , TX
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL KODE300ESS Arrived on site to install previous diagnosed part. Removed unit to gain access to blower. Removed failed blower and installed new. Tested operation. Installed unit and performed diagnostics mode and tested all fans and heating. All tested good.

Near Chadwick Drive, Georgetown, TX 78628
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site for “poor wash performance” complaint. Per my previous diagnosis, removed and replaced pump/motor assembly. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near McBee St, Austin, TX 78723
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KSSO48QTX02 arrived on site to diagnose a refrigerator that is not dispensing ice. Found auger shaft stripped out at the ends. Also noted bin release button broken on unit and missing. Replaced both parts and tested unit. Found all is functioning properly at this time.

Near Ravine, Horseshoe Bay, TX 78657
Diego G.

Diego G.

DISHWASHER KITCHENAID KDTM354DSS5 "Arrived on site. Check for dispenser issues. Found crack on dispenser allowing rinse aid to leak. Replaced dispenser assembly and cycled, all functions tested OK. No leaks present. Job complete"

Near Lee St, Seguin, TX 78155
Diego G.

Diego G.

DISHWASHER KITCHENAID KDTM354DSS5 "Arrived on site. Check for dispenser issues. Found crack on dispenser allowing rinse aid to leak. Replaced dispenser assembly and cycled, all functions tested OK. No leaks present. Job complete"

Near Lee St, Seguin, TX 78155
Diego G.

Diego G.

DISHWASHER KITCHENAID KDTM354DSS5 "Arrived on site. Check for dispenser issues. Found crack on dispenser allowing rinse aid to leak. Replaced dispenser assembly and cycled, all functions tested OK. No leaks present. Job complete"

Near Lee St, Seguin, TX 78155
Lou S.

Lou S.

DISHWASHER WHIRLPOOL MDB4949SHZ0 "arrived on site to inspect dishwasher leaking. Upon further inspection, the customer turned the water back on to the unit and I found that the valve is leaking at the water line connection. After turning the water off, I removed the water line from the valve and found the water line gasket was torn allowing water to leak out. I remember and replaced the gasket with an extra gasket I had in my tool box and reconnected the line and tested. The unit operated as designed with no more water leaks. Job completed."

Near Tierra Blanco Cove, Cedar Park, TX 78613
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW8040DW2 "Arrived on to install previous diagnosed part. Asked customer if any issues with tripping breaker after removing GFCI. He stated no issues. Gained access to inlet valve. Removed failed valve and installed new. Performed diagnostics mode and tested valve operation. Tested all other operations and monitored for water leaks. All tested good, no water leaks present.

Near Sunny Slope Dr, Liberty Hill, TX 78642
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTM404EBS3 Arrived on site to test unit for unit not powering on. Test unit and found outlet giving 120 volts to unit. Removed junction box cover and found melted wire nut to block wire. Secured connection on black wire and replaced wire nut test unit and unit test good job complete no leaks present at this time.

Near Cardinal Flower Drive, Austin, TX 78739
Paul R.

Paul R.

WASHER MAYTAG MVWB765FW2 Arrived onsite to replace the previous diagnosed parts. I replaced the gear case and ran test 52 in the diagnostics cycle to calibrate the unit. I ran test 51 and tested the unit. All test passed and the unit is working as designed. Call complete.

Near Rogues Roost Dr, Lakeway, TX 78734
Scott  M.

Scott M.

OVEN WHIRLPOOL WOD51ES4ES00 "Arrived on site . Found previous company had re calibrated unit . After running diagnostics . Tested sensor probe,ohmed correctly . Ran temp checks unit is running Over temp found control failed .

Near Highland Hills Cir, Austin, TX 78731
Steve C.

Steve C.

REFRIGERATOR AMANA ASI2575GRS01 Arrived on site for the unit is not making ice. Found the icemaker will rotate but it’s slowly rotating. Replaced the ice maker and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Debbie Ann Dr, Leander, TX 78641
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL JDS9860AAP Arrived on site to test unit for right side burners taking to long to ignite. Test unit and found burners igniting right away at this time. Checked orifice and burner heads all test good. Could not duplicate problem at this time.

Near Hillview Rd, Austin, TX 78703
Robert J.

Robert J.

WASHER WHIRLPOOL CAE2745FQ0 "Arrived on job to install wiring harness. Installed wiring harness, ran test cycle and calibration. All functions working properly. No leaks detected at time of service."

Near Arndt Rd, New Braunfels, TX 78130
Joseph C.

Joseph C.

MICROWAVE WHIRLPOOL WMH31017HS0 "Contacted customer and found available windoow could not be met. She had sent me a video of unit behavior and sound. From what I could hear on video, unit sounded like it had faulty heating components. Ordering new transformer, magnetron, capacitor and diode. Return for repairs on 03/27.; ordrng 1 W10754299 (magnetron) and 1 W10836753 (transformr) and 1 W10850446 (capactr-mg) and 1 W11256462 (DIODE)"

Near Abbey Glen Ln, Austin, TX 78753
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL MFC2062FEZ03 "Arrived on site for customer complaint of doors not closing and water dripping from dispenser. Found set screw had come out and water line had air in line. I reset the set screw on right side handle, and tightened water connection at valve. Unit tested good."

Near Arapaho Drive, Kyle, TX 78640
Clif L.

Clif L.

WASHER WHIRLPOOL WFW9200SQA12 Arrived on site to replace previously ordered parts. Replaced dispenser switch and tested unit multiple times and found all is working properly at this time. Hot valve failure was caused by the dispenser switch. No further repairs are needed at this time and no leaks were found at time of service.

Near Rivercliff Cove, Spicewood, TX 78669
Luis M.

Luis M.

REFRIGERATOR FRIGIDAIRE FFTR1821TS0 Arrived on site for no cool compressor running removed evaporator cover no frost on evaporator frost on cap tube. Diagnosed leak in system will need to order evaporator and a compressor. Job will need 2 hrs for repairs ; ordrng 1 2HRREPAIR (2 HR REPAIR) and 1 5303918274 (EVAPORATOR ) and 1 5303918659 (COMPRESSOR) and 1 TJ90SF8404 (ACCESS VALVE)

Near Charismatic Pl, Dripping Springs, TX 78620
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF954CIHV00 "Arrived on site to install previous diagnosed parts. Gained access to to control and Orion, removed and installed new. Removed UI and installed new. Tested unit found no voltage to UI. Traced voltage to bad connection on Orion board. Corrected connection. Tested unit. Unit still need left RC door. Removed hinge covers and installed new."

Near Trail Rider Way, Georgetown, TX 78633
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WEG745H0FS0 Arrived on site to test unit for unit under temp. Test unit and found unit off by 15 degrees. Set calibration to +15. Test unit and unit test good job complete

Near Exposition Blvd, Austin, TX 78703
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF736SDAM12 Arrived on site for ice issue. Found excessive amount of water frozen in icemaker unit running through a double fill. Ran diagnostics E2 error on icemaker ran forced harvest unit failed harvest. Unit will need updated control kit and new icemaker.

Near Sandpiper Cove, Austin, TX 78737
Lou S.

Lou S.

DISHWASHER AMANA ADB1400AGS1 "arrived on site to inspect dishwasher dispenser issues. Upon further inspection, placed the unit in diagnostics and it showed error codes F4E3 and F10E1. I cleared the codes and continued with testing. In t(e beginning, no water dispensed into the tub. I stopped testing ad found that the water valve under the sink was turned off. Turned the water on and re-tested and the unit operated as designed. Provided recommendations for detergent & rinse aid use and use and care tips. No water leaks observed during service, job completed."

Near American Trail, Leander, TX 78641
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site , replaced control . Tested unit and all is functioning as designed and heating . No water leaks detected at time of service . Job complete."

Near Garretts Way, Manchaca, TX 78652
Al R.

Al R.

WASHER MAYTAG MVWB835DW1 Arrived to inspect unit making noise. Ran the unit through diagnostic test mode and got no error codes. Calibrated he unit and even allowed the Cust to wash a load of towels. Noise never returned.JOB COMPLETE.

Near Allen St, Copperas Cove, TX 76522
Steve C.

Steve C.

OVEN KITCHENAID KODE500ESS03 Arrived on site for the unit lower oven is not heating properly. Customer advise the unit is undercooking the food. Tested the unit at 350 degrees and found the actual temperature is at 340 degrees. Calibrated the unit 20 degrees more. Unit works properly and job complete.

Near Parke Bluff Bend, Cedar Park, TX 78613
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDFE104DBL3 "Arrived back on site for panel and control replacement, replaced both and unit now washing and tested good,memo leaks on site"

Near Mill Creek Rd, Pflugerville, TX 78660
Arthur B.

Arthur B.

WASHER GE GTW460ASJ4WW Arrived onsite for customer complaint of top load washer not able to select some cycle after control replacement. Enter diagnostics and found incorrect personality code entered. Enter field service mode and correctly entered personality code. Tested unit. Now all functions/features now work as intended. No other issues found. All water connections were dry at time of service.

Near Breezy Dr, Waco, TX 76712
Wesley P.

Wesley P.

REFRIGERATOR GE GSE25HSHEHSS Arrived on site and installed door. All checks good. Unit is now operating as designed.

Near Ceberry Dr, Austin, TX 78759
Wesley P.

Wesley P.

OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site and found unit operating properly without vent or mounting screws. Ordering vent and screws. ; ordrng 2 WPW10254050 (screw)s and 1 WPW10327373 (vent-oven)

Near Sass Cove, , TX
Paul R.

Paul R.

REFRIGERATOR GE ZISB420DMA Arrived onsite to replace the previous diagnosed parts. I replaced the dampener assembly and tested the unit. The dampener worked as designed but when I tested the dispenser I found that the water reservoir had split because it had been frozen. The water tank need to be replaced. I called the office and spoke with Salina to get authorization. I replaced the water tank and tested the unit. I had water at the bottom of the freezer door but nothing out of the spigot. I explained to ms to give the unit a couple of days for the FC door to warm up and the unit should be working. There were no water leaks present at the time of service. Call complete.

Near Big View Dr, Austin, TX 78730
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site for “dispenser will not open” complaint. Inspected unit and found door spring loose, on dispenser door. Reset door spring. Tested unit. Unit is performing as designed. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Sandy Lodge Court, Manor, TX 78653
James C.

James C.

DISPOSAL UNKNOWN BADGER5 Arrived on site and tested operation. I found the over load on the disposal trips when turned on. Attempted to move with the 1/4 stud on bottom and the assembly will not move. Inspected from top and found the chopper plate rusted to outer casing. Disposal has completely failed an no repair can be made. Job complete

Near Long Bow Dr, Leander, TX 78641
Paul R.

Paul R.

COOKTOP JENN-AIR JIC4430XS00 "Arrived onsite for the cooktop with an F12 error. I found the RR coil causing the F12. I tested the coil and it seemed to be good. Per the tech sheet I replaced the coil, reconfigured the unit, and tested. The F12 reappeared. I replaced the module, reconfigured the unit, and tested. The unit is working as designed. Call complete."

Near Rolling Green Dr, Lakeway, TX 78734
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED5000DW2 "Arrived onsite for customer complaint of long dry times. Removed back panel and check continuity on element. Element had not continuity. Removed and replaced heating element. Upon inspection, found house venting extremely clogged. Advised tenant to have house venting cleaned. Reassembled and tested. Dryer now heats and tumbles as intended. No other issues found."

Near Saddle Brook Dr, Temple, TX 76502
Brandon C.

Brandon C.

COOKTOP WHIRLPOOL KGCU463VSS02 "Arrived on site for customer complaint of unit sparking while in use, I could not get unit to duplicate issue on site. Instructed customer to make sure burner caps were properly in place and try to take video if it happens again."

Near Black Stone Cove, Driftwood, TX 78619
Wesley P.

Wesley P.

OVEN WHIRLPOOL WFE525S0HS1 Arrived on site and found unit operating properly. Advised customer on function and noises.

Near Titanium Dr, Manor, TX 78653
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for customer complaint of every door being damaged, looks like the shipping straps were over tightened causing damage/indentions on every door. Ordering doors. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (2 HOUR JOB) and 1 W10634612 (dor-fip ss) and 1 W10634618 (dor-fip ss) and 1 W10634624 (dor-fip ss) and 1 W10733263 (dor-fip ss) and 1 W10738904 (dor-fip ss) and 1 W10769076 (cntrl-elec)"

Near Blue Ridge Dr, Dripping Springs, TX 78620
Scott  M.

Scott M.

OVEN KITCHENAID KOSE500ESS03 Arrived on site for oven not heating ran diagnostics test got communications error. Ording console& element . Customer said sears had change control . Please call to set return visit ; ordrng 1 W11093241 (PANEL CONSOLE ) and 1 WPW10546517 (elmnt-bake)

Near Arbors Cir, Elgin, TX 78621
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for “not making ice” complaint. Inspected unit and found supply valve turned off. Turned water on. Forced harvest and unit filled. Unit is performing as designed. No leaks detected, at time of service."

Near Water St, Bastrop, TX 78602
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF330PAHS1 "arrived on site to inspect dishwasher not drying. I placed the unit in diagnostics and it showed no error codes. Unit operated as designed and while testing, I placed my multimeter clamp around the black wire at the junction box and tested Amps readings. When the element kicked on my reading was 7-8amps. I found that the customer is not using rinse aid so I advised them to use it and explained that it will assist in drying. I made recommendations for detergent and rinse aid products/use and tips for use & care. No water leaks observed during service, job completed."

Near Catalina Ranch Rd, Leander, TX 78641
Joseph C.

Joseph C.

DRYER MAYTAG MGDB855DW3 "Arrived on site for “very noisy operation” complaint. Inspected unit and found sock in blower wheel. Removed sock and reassembled ted unit. Unit is performing as designed. No leaks detected, at time of service."

Near NE 2nd St, Smithville, TX 78957
Jonathan  S.

Jonathan S.

FREEZER GE FUF20DPA "Arrived on site for stand up freezer leaking water. Inspected unit and work area. Found defrost drain frozen. Forced defrost cycle. Found drain line will need to cleaned and ice removed. Removed ice and cleaned drain line. Tested drain and all tested good, no water leaks present. Paid in full on credit card."

Near Shinnecock Hills Dr, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS970CIDM00 "Arrived on site for faulty control,removed ui and main control installed new ui and main control. Powered unit on ran diagnostics fans working in both sections unit passed all other diagnostic test."

Near Martha Drive, Buda, TX 78610
Brandon C.

Brandon C.

DRYER WHIRLPOOL MED6630HC0 "Arrived on site for customer complaint of noise issues, found right side panel was damaged causing drum to hit during use, ordering side panel. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11315726 (RIGHT SIDE PANEL)"

Near Nautical Loop, Kyle, TX 78640
Steve C.

Steve C.

DISHWASHER WHIRLPOOL KUDE70FVSS1 I am on site for the unit is not washing the dishes. Tested the unit and found the OWI sensor is defective per the error code. Replace the OWI sensor and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Prairie Creek Trail, Georgetown, TX 78633
Steve C.

Steve C.

RANGE KITCHENAID KDRS483VSS04 Find on site for the units display is not working properly. Found the user interface is glitching and flashing. Gain access to the user interface and found that the communication harness was pinched. Replaced the harness and UI and tested the unit. Unit works properly and no gas leak present.

Near Hidden Hills Ln, Cedar Park, TX 78613
Jonathan  S.

Jonathan S.

COOKTOP JENN-AIR JGC1536ADS "Arrived on site for cooktop back left burner not igniting. Performed diagnostics mode and found switch harness not closing for back burner.Removed failed switch harness and installed new. Tested operation, all tested good."

Near Shinnecock Hills Dr, Georgetown, TX 78628
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Filter drier was pulged up, replaced filter drier. Vacuumed and Charged up unit. Test unit, all operation functioning properly.instruct customer to wait 24 hours for ice. No leaks present at time of service."

Near Ranch Rd 12, Wimberley, TX 78676
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Filter drier was pulged up, replaced filter drier. Vacuumed and Charged up unit. Test unit, all operation functioning properly.instruct customer to wait 24 hours for ice. No leaks present at time of service."

Near Ranch Rd 12, Wimberley, TX 78676
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Filter drier was pulged up, replaced filter drier. Vacuumed and Charged up unit. Test unit, all operation functioning properly.instruct customer to wait 24 hours for ice. No leaks present at time of service."

Near Ranch Rd 12, Wimberley, TX 78676
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KSSC42QMS02 "Arrived on site to diagnose a refrigerator that is not cooling. Tested unit and found corrosion on drain pan heater which has contaminated the sealed system. Compressor, evaporator, drain pan, and filter dryer will roll need to be replaced to complete repairs. Homeowner wants to think before deciding whether to fix the unit or not.

Near Mansfield Dam Ct, Austin, TX 78734
Jonathan  S.

Jonathan S.

OVEN JENN-AIR JJW2830DP01 "Arrived on site for oven not operating and giving fault code F2-E1. Attempted diagnostics mode and unit would not allow. Found failed UI/ console. Removed UI and installed new. Programed unit and per diagnostics mode. Checked for fault codes, none found. Tested all operations in diagnostics mode. All tested good."

Near Goodnight Dr, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site for range oven not heating properly. Customer stated that unit is over cooking. Performed temperature test on bake mode at 350° and measured 4 cycles and found average temperature at 360°. Calibrated unit -10°. Spoke with customer on user care guide. All tested good.

Near Hereford, TX 79045
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL GC5THGXLS00 Arrived on site for leaking fridge .found where supply line conects to back of cabinet had been a small leak and had popped out . Due to ice build up in IM fill tube . Permeate fill tube had become warped allowing some water to collect causing tube to freeze solid . Cabinet fill tube is a non reparable part

Near Cypress Point N, Austin, TX 78746
Arthur B.

Arthur B.

MICROWAVE KENMORE 790.8032331 Arrived onsite for customer complaint of OTR microwave shut off and not coming back on recurring issue. Found fuse blown again. This is a HV issue. Ordering additionally HV transformer and fuse. OF to R/S once authorization is given. ; ordrng 1 5304464075 (hi volt transformer) and 1 5304488359 (fuse) and 1 CNOTE (NEEDS AUTHO )

Near Jake Spoon Dr, Killeen, TX 76549
Al R.

Al R.

REFRIGERATOR WHIRLPOOL KSSS42QDW00 Arrived to inspect built in refrigerator leaking water after dispensing water. Confirmed the complaint and removed the panel and repaired the water lines that was leaking with a U clip.Reassembled unit and unit now dispenses water properly.JOB COMPLETE

Near Elf Trail, Belton, TX 76513
Thomas L.

Thomas L.

ICE MACHINE GE UNC15NJBII Arrived on site for no ice condition. Found unit would not power up. Found control panel would not except commands. Worked with the control panel and it now except commands. Water connections are all dry.

Near Mountain Dew Rd, Horseshoe Bay, TX 78657
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW8500DC4 "Arrived on site to replace parts ordered by previous tech, I replaced all parts, unit tested good."

Near Oyster Creek Dr, Buda, TX 78610
Arthur B.

Arthur B.

WASHER MAYTAG MVWC565FW1 "Arrived onsite for customer complaint of top load washer making burning smell and not washing. Found oil leak on floor. Found gearcase faulty. Removed gearcase,cam,capacitor and actuator. Installed all new replacements. Reassembled. Calibrated unit. Unit completed successfully. All water connections were dry at time of service."

Near Mulford St, Killeen, TX 76541
James C.

James C.

WASHER MAYTAG MVWB835DW4 Arrived on site and tested operation. Ran diagnostics and found an F0E3 fault. Customer stated that even with just a few towels the agitator would only turn about 2 inches back and forth. Cleared fault and ran calibration. Tested with a load of towels and found unit is agitating properly now and all functions test good. Job complete

Near Bellini Ln, Leander, TX 78641
Thomas L.

Thomas L.

WASHER MAYTAG MVWC416FW1 Arrived on site for unit not cycling. Diagnostics and found no stored failure codes. Ran step four and steps to and diagnostics. Re-calibrated unit in step four of diagnostics. Tested all operations are now normal. All water connections are dry.

Near Kingscastle Dr, Marble Falls, TX 78654
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WMH31017HB0 "Arrived back on site for no light, replaced control and tested good."

Near Center Lake Dr, Austin, TX 78753
Kevin B.

Kevin B.

WASHER MAYTAG MVWB835DW3 "arrived on site and found saved error codes for Oversuds, and lid not opened in between cycles. Ran all functions in manual and also ran test 51 and 52 and all pass properly. after running test cycles found a lot of suds on the bottom of the basket, took one picture. Spoke with techline 7724381324 issue customer is experiencing is likely due to pressure system offset by amount of detergent. Attempted to call customer but there is no answer. No water leaks from connections at time of service,job complete"

Near Arroyo Doble, San Marcos, TX 78666
Arthur B.

Arthur B.

MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived onsite. When customer arrived, advised supervises no longer needed due to buying a new unit, no further work performed."

Near Eagle Point Main St, Belton, TX 76513
Al R.

Al R.

WASHER WHIRLPOOL WTW5000DW2 Arrived to inspect washer taking too long to fill. Confirmed the complaint and removed and replaced the valve. Reassembled and unit not operating properly.Customer advised to seek plumber for hot water valve repair.JOB COMPLETE

Near Beverly Hills, TX 76711
Al R.

Al R.

DRYER WHIRLPOOL WED4800XQ0 Arrived to inspect dryer not working. Confirmed the complaint and removed and replaced the fuse and door switch. Reassembled the unit and unit tested as designed.CUSTOMER HAD EXCESSIVE LINT BUILDUP ON UNIT AND WALL IN LAUNDRY AREA.HAS AND APPOINTMENT TO GET LINT REMOVED.JOB COMPLETE

Near Sherman St, Waco, TX 76704
Al R.

Al R.

WASHER WHIRLPOOL WTW5000DW2 Arrived to inspect washer not filling up properly. Noticed the latch was damaged. Replaced the latch now unit works as designed.JOB COMPLETE

Near Cedar Ridge Rd, Waco, TX 76708
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW5000DW1 Arrived onsite for customer complaint of top load washer not coming on after remodel. Removed console and found control DOA. Removed and replaced control. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.

Near Wisconsin St, Killeen, TX 76541
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL JFC2089HES "Arrived on site for unit over filling ice maker, found ice maker stuck on fill positions. Replaced I'm and tested good, no leaks on site"

Near Mellow Ln, Austin, TX 78759
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW4855HW1 "Arrived on site for customer complaint of agitator being broken, found washplate was broken and needs replacing. ; ordrng 1 W10680215 (washplate)"

Near Tecoma Circle, Austin, TX 78735
Diego G.

Diego G.

OVEN WHIRLPOOL WFE525S0HV1 "Arrived on site. Replaced front panel for oven door. Cycled oven door, all functions tested OK. job complete"

Near TX-123, Seguin, TX 78155
Diego G.

Diego G.

OVEN WHIRLPOOL WFE525S0HV1 "Arrived on site. Replaced front panel for oven door. Cycled oven door, all functions tested OK. job complete"

Near TX-123, Seguin, TX 78155
Diego G.

Diego G.

OVEN WHIRLPOOL WFE525S0HV1 "Arrived on site. Replaced front panel for oven door. Cycled oven door, all functions tested OK. job complete"

Near TX-123, Seguin, TX 78155
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to replace door. Replaced door test unit and unit test good.

Near Cardinal Bloom Loop, Austin, TX 78744
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDF330PAHS1 "Arrived on site for leaking unit. Ran unit on heavy and found no leaks, drained and ran again with no leaks, all connections dry."

Near Leonardo Dr, Round Rock, TX 78665
Scott  M.

Scott M.

WASHER MAYTAG MVWC565FW0 "Arrived on site for washer not starting . Ran diagnostics only error code was stuck key error . All functions performing normally during test cycle . Removed control to check for any obstructions , none found . No water leaks detected at time of service . Job complete"

Near N Main St, Elgin, TX 78621
Clif L.

Clif L.

DISHWASHER WHIRLPOOL GU2275XTVY2 Arrived on site to diagnose a dishwasher that is not operating. Found inconsistent results when pressing keys on control panel. Control panel will need to be replaced to complete repairs. Will bring control on return visit in case needed but keypad to be replaced first.

Near N Hills Dr, Austin, TX 78731
Jonathan  S.

Jonathan S.

DRYER MAYTAG MEDC215EW1 "Arrived on site for dryer not that continues to run and will not stop on its own. Performed diagnostics mode and tested timer, found gears stripped in timer, due to normal wear and tear. Removed failed timer and installed new. Tested operation. All tested good."

Near Holiday Creek Ln, Georgetown, TX 78633
Steve C.

Steve C.

WASHER WHIRLPOOL WFW75HEFW0 Arrived on site to replace the tub and water pump due to unit making noise. Replaced both parts and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near S General Bruce Dr, Temple, TX 76504
Jonathan  S.

Jonathan S.

REFRIGERATOR JENN-AIR JS48PPDUDE00 "Arrived on site for RC not cooling. Per diagnostics mode and tested damper control and defrost sensor, found sensor closed. Gained access to test leads for defrost sensor and tested resistance, found closed. Gained access to evaporator and checked frost pattern, checked good. Found ice buildup above evaporator fan and through air chamber, possible air leak (see SD-QuickPic). Ran defrost cycle and removed ice buildup above evaporator fan. Inspected door seal and checked drain tube. Found possibly of door not closed completely. Spoke with customer on air leakage. All tested good, no water leaks present. Please allow 24 hours for temperature correction."

Near Ringtail Cove, Georgetown, TX 78628
Clif L.

Clif L.

WASHER MAYTAG MVWB765FW3 Arrived on site to diagnose a washing machine that is making unusual noises. Tested unit and found no mechanical failures or error code saved in machine. Advised homeowner on best loading procedures to prevent out of balance loads. No further repairs are needed and no leaks were found at time of service.

Near Hackberry Dr, Marble Falls, TX 78654
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WFW90HEFC0 "Arrived on site for washer having intermittent different failures. Performed diagnostics mode and checked fault codes. Fond fault code F2-E3 intermittent communication between ACU and UI. Tested wire harness resistance and tested good. Found fault is with UI/ panel, not able to select certain cycles, intermittent. Will return with ACU control on hand if needed. Schedule return for Thursday the 21st. ; ordrng 1 W11201287 (CONTROL) and 1 W11213905 (PANEL CONTROL/UI)"

Near Buoy Cir, Georgetown, TX 78633
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived to inspect refrigerator not cooling. Inspected unit and found both sections are cooling at this time. JOB COMPLETE

Near W Avenue A, Temple, TX 76504
Al R.

Al R.

RANGE WHIRLPOOL WFE515S0ES0 "Arrived to install previously ordered parts. Customer had handle. I installed the spacers, screws and all 4 switches.Reassembled and unit now operates as designed.JOB COMPLETE"

Near Greyhound Dr, Killeen, TX 76549
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL W5CE3024XB00 Arrived on site to test unit for right front burner to hot. Test unit and found burner to be power burner. Turned unit on high then put it on medium and burner turning off and cycling correctly job complete

Near Peck St, Kyle, TX 78640
Luis M.

Luis M.

FREEZER WHIRLPOOL WRT311FZDZ01 "Arrived on site for no cool in fr she food and ice build up in freezer. Found fresh food door gasket not sealing to cabinet and large gaps between liner and cabinet. Remolded fresh food door gasket checked door seal good. Cleared ice from retune vent,added adhesive to gaps."

Near Russell Dr, Austin, TX 78704
Joseph C.

Joseph C.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for “power button not working” complaint. Inspected unit and found “done” light on. Unit would not let me run diagnostics. Removed and replaced control and latch. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Headquarters Rd, Del Valle, TX 78617
Leonardo C.

Leonardo C.

RANGE AMANA ACR4303MFW1 Arrived on site to test unit for oven not working. Test unit and found unit had roaches. Advised customer parts and labor will not be covered due to infestation. Customer did not want to get unit fix if he had to pay job complete.

Near Shoshoni Trail, Lockhart, TX 78644
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Arrived on site for the unit freezer has frost buildup. Tested the unit and found the left side of the freezer door slide is not closing all the way. Replaced both slides and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Flint Rock Ln, Temple, TX 76502
Steve C.

Steve C.

WASHER MAYTAG MVWX655DW1 Arrived on site for the unit will not complete cycles. Tested the unit and found the drain hose is hitting the bottom of the p trap. Adjusted the drain hose 6 inches in the drain line. Calibrated the unit and unit works properly. All water connections were dry at the time of service.

Near Westend Dr, Temple, TX 76502
James C.

James C.

OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site and tested operation. Unit is working at this time but the display has clock burn in on all other displays. Customer stated that he reset the breaker yesterday and that the display will go blank once or twice per week. I found no errors but due to screen burn in and display not accepting input properly for diagnostics the unit will require a new console and control to repair. Instructed customer that the control panel is expart and the office will setup return service. ; ordrng 1 W11351998 (CONSOLE)

Near Cedar Park, TX 78613
Tyler B.

Tyler B.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on sit for under not powering on, unit will need touch console and possible main control. Office to RS due to psp . Owner said anytime is good, open 7 days a week. No leak on site ; ordrng 1 CNoTE (OFFICE RS) and 1 W11319991 (CONSOLE) and 1 W11322903 (CONTROL)"

Near W Anderson Ln, Austin, TX 78757
Diego G.

Diego G.

WASHER MAYTAG MVWB765FW3 "Arrived on site. Check for water issues. Found error code for bad thermistor on water valve. Replaced housing assembly and cycled, all functions tested OK. No leaks present. Job complete"

Near Limestone Dr, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER MAYTAG MVWB765FW3 "Arrived on site. Check for water issues. Found error code for bad thermistor on water valve. Replaced housing assembly and cycled, all functions tested OK. No leaks present. Job complete"

Near Limestone Dr, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER MAYTAG MVWB765FW3 "Arrived on site. Check for water issues. Found error code for bad thermistor on water valve. Replaced housing assembly and cycled, all functions tested OK. No leaks present. Job complete"

Near Limestone Dr, New Braunfels, TX 78130
Clif L.

Clif L.

WASHER WHIRLPOOL WTW8000DW3 Arrived on site to diagnose a washing machine that is leaving the white film on closing. Tested unit and found no mechanical failures at this time. Advised homeowner on soap usage with a water softener. No repairs are needed at this time and no leaks were found at time of service.

Near Logan Ridge Drive, Cedar Park, TX 78613
Thomas L.

Thomas L.

WASHER MAYTAG MVWB835DC3 Arrived on site for no fill condition. Replaced water valve due to open cold coil. All water connections are dry.

Near E Briar Dr, Granite Shoals, TX 78654
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site for door issue. Found large gap on freezer door,door not closing correctly on right side. Removed door found gears not aligned on support bracket,realigned gears reinstalled door and drawer remolded gasket checked door seal good."

Near Meg Brauer Way, Austin, TX 78749
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ00 "Arrived on site for no ice. Icemaker not running through a forced cycle,diagnosed faulty icemaker. Removed faulty icemaker installed updated icemaker kit powered unit on icemaker ran through a cycle water filled icemaker unit working as designed ; used 1 W10882923 (ICEMAKER ) from stock"

Near Beatty Dr, Austin, TX 78749
Wesley P.

Wesley P.

WASHER KENMORE 110.230321 Arrived on site and found unit missing bolt to secure aviator. But agitator assembly seized to shaft. Not agitating properly.

Near Park Blvd, Austin, TX 78751
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to test unit for upper rack not coming out. Test unit and found right side track broken. Replaced track test unit and unit test good job complete no leaks present at this time.

Near Dali Ln, Austin, TX 78703
James C.

James C.

DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on site and tested operation. I found water leaking from unit during testing from bottom of door onto my towel. Checked unit for proper installation and found that the unit was leaning forward causing water to create a tidal wave effect when the water runs back down to the sump. Leveled unit and found all water connections dry at time of service and no leaks. Job complete

Near Corinth, TX
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDPE234GBS0 "Arrived on site for customer complaint of unit leaking, found water valve had failed, and incoming plumbing line also was leaking, I replaced valve and instructed customer to have plumber replace water line."

Near Springwood Rd, Dripping Springs, TX 78620
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site to replace fan motor and controls per previous technicians diagnosis. Replaced all three parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Ocate Mesa Trail, Liberty Hill, TX 78642
Al R.

Al R.

WASHER WHIRLPOOL WTW4616FW2 Arrived to inspect washer with a broken inlet valve. Confirmed the complaint and removed and replaced the valve.All water lines were dry at the time of service.JOB COMPLETE

Near Killeen, TX 76549
Al R.

Al R.

WASHER MAYTAG MVWC416FW1 "Arrived to inspect washer still cutting off during the WASH cycle.Confirmed the complaint and replaced the control, cam, actuator, Hub.I started a regular load with all of the surrounding plugs unplugged and the kitchen lights off and the unit tested as designed.Unit still did not start the WASH cycle, so I Called Whirlpool Tech Line and spoke with Ed SR 7724412275 F9E1 LONG DRAIN when first tested.Ed advised the washer May be sharing a neutral or circuit all together, because the customer said while she’s washing and using items plugged into different outlets in the rear part of the house and kitchen, the lights flicker when the washer is on. ALL WATER LINES WERE DRY AT THE TIME OF SERVICE.JOB COMPLETE"

Near US-183, Lampasas, TX 76550
Steve C.

Steve C.

COOKTOP JENN-AIR JED4430GB01 Arrived on site for the unit keeps tripping the breaker. Tested the unit and found the unit is working properly. Customer advised that the installers miswired the units and it is fixed. The unit is working properly and job complete.

Near Champions Dr, Georgetown, TX 78628
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS331SDHM00 Arrived on site for the unit light will not turn on in the fresh food section. Tested the unit and there is power to the socket but the lightbulb will not turn on. Replace the socket and tested the unit. The unit light now turns on and is working properly. All water connections were dry at the time of service.

Near Westinghouse Rd, Georgetown, TX 78626
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site and inspected dishwasher and found connection to heating element is loose, reset connections and dishwasher will now complete the diagnostic cycle and verified heating element is on at the end. Added rinse aid to ensure drying cycle is complete. Corrected high drain loop to prevent siphoning back into dishwasher tub from garbage disposal. No water leaks from connections at time of service, Job complete"

Near Kyle, TX
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site and inspected dryer and found element connector is off, after re-securing dryer will now run properly. Found airflow is good I showed customer how to determine if there’s an issue with it in the future, dryer is new and there is no lint buildup at time of service, job complete"

Near Agrigento, Province of Agrigento 92100
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for no cool. Found unit not entering defrost, ran diagnostics 02 code for open bimetal removed bimetal and shorted line same reading no power to bimetal. Removed control cover checked p2 pink wire to neutral no power from control diagnosed faulty main control. Installed new bimetal ordering control. Return date set for 3/22; ordrng 1 W11089236 (CONTROL)"

Near Kingfisher Creek Dr, Austin, TX 78748
Tyler B.

Tyler B.

WASHER MAYTAG MVWC416FW1 "Arrived on sote for agitation bolt that came out, reinstalled agitation and bolt and tested good, no leaks on sote"

Near Wells Branch Pkwy, Austin, TX 78728
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDTA50SAHZ "Arrived on site for unit not washing found pump not running, replaced sump and tested Good, no leaks on sote"

Near Steck Ave, Austin, TX 78759
Clif L.

Clif L.

DRYER MAYTAG MEDB835DW4 Arrived on site to diagnose a dryer with a long dry times. Tested all parts of parents and found dryer is fully operational but external venting is clogged or reducing airflow through unit. This is causing unit not to heat efficiently and long drive times. Homeowner will need to have vent issue corrected to complete repair. And for the repairs to be done by appliance express at this time.

Near Lakewood Hills Terrace, Austin, TX 78732
Tyler B.

Tyler B.

WASHER MAYTAG MVWC565FW1 "Arrived on site for unit not spinning, found unit with water, replaced drain pump and found 2 nails stuck in impeller, removed and reassembled and tested good, no leaks on site"

Near Wagon Gap Dr, Austin, TX 78750
Diego G.

Diego G.

DRYER WHIRLPOOL WED4815EW1 And on site. Check for starting issues. Found bad terminal block not allowing correct voltage to unit. Will need terminal block to repair unit and instructed customer to have new cord for unit. Rescheduled for 3/22/19; ordrng 1 3397659 (termial block)

Near W Clark St, New Braunfels, TX 78133
Diego G.

Diego G.

DRYER WHIRLPOOL WED4815EW1 And on site. Check for starting issues. Found bad terminal block not allowing correct voltage to unit. Will need terminal block to repair unit and instructed customer to have new cord for unit. Rescheduled for 3/22/19; ordrng 1 3397659 (termial block)

Near W Clark St, New Braunfels, TX 78133
Diego G.

Diego G.

DRYER WHIRLPOOL WED4815EW1 And on site. Check for starting issues. Found bad terminal block not allowing correct voltage to unit. Will need terminal block to repair unit and instructed customer to have new cord for unit. Rescheduled for 3/22/19; ordrng 1 3397659 (termial block)

Near W Clark St, New Braunfels, TX 78133
Arthur B.

Arthur B.

DISHWASHER FRIGIDAIRE FGID2466QF Arrived onsite for customer complaint of dishwasher leaking from bottom. Found door seal strip on bottom pushed in all the way up in inner door. Properly installed door strip seal and tested unit. Unit now washes as intended. No other issues found. All water connections were dry at time of service.

Near 58th St, Fort Hood, TX 76544
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW4855HW1 "Arrived on site to replace washplate, after replacing unit tested good."

Near Tecoma Circle, Austin, TX 78735
Kevin B.

Kevin B.

DRYER WHIRLPOOL WGD8500DC4 "Arrived on site and replaced valve assembly diagnosed by previous technician, ran dryer after replacement and could not detect gas any longer. No further repair is required at this time,job complete"

Near Glade Line Dr, Austin, TX 78744
Diego G.

Diego G.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site. Check for no spinning issues. Found bad capacitor not allowing unit to spin correctly. Replaced capacitor and cycled, all functions tested OK. No leaks present. Job complete"

Near E Fannin St, Luling, TX 78648
Diego G.

Diego G.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site. Check for no spinning issues. Found bad capacitor not allowing unit to spin correctly. Replaced capacitor and cycled, all functions tested OK. No leaks present. Job complete"

Near E Fannin St, Luling, TX 78648
Diego G.

Diego G.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site. Check for no spinning issues. Found bad capacitor not allowing unit to spin correctly. Replaced capacitor and cycled, all functions tested OK. No leaks present. Job complete"

Near E Fannin St, Luling, TX 78648
Steve C.

Steve C.

REFRIGERATOR KITCHENAID KRFF305ESS00 Arrived on site for the unit has frost buildup in the freezer. Found excessive frost buildup on the freezer on the left side of the freezer door. Remove all the frost buildup and found the ice was jamming the left slide. Also used a heat gun to expand the gasket. Unit works properly and all water connections were dry at the time of service.

Near County Rd 326a, Rosebud, TX 76570
Diego G.

Diego G.

DRYER MAYTAG MGDB766FW0 Arrived on site. Checked for scratch issues. Found damage display on Console. Will need display to repair unit. Office to reschedule; ordrng 1 W11042482 (CONSOLE )

Near Occidente, Canyon Lake, TX 78132
Diego G.

Diego G.

DRYER MAYTAG MGDB766FW0 Arrived on site. Checked for scratch issues. Found damage display on Console. Will need display to repair unit. Office to reschedule; ordrng 1 W11042482 (CONSOLE )

Near Occidente, Canyon Lake, TX 78132
Diego G.

Diego G.

DRYER MAYTAG MGDB766FW0 Arrived on site. Checked for scratch issues. Found damage display on Console. Will need display to repair unit. Office to reschedule; ordrng 1 W11042482 (CONSOLE )

Near Occidente, Canyon Lake, TX 78132
Robert J.

Robert J.

WASHER MAYTAG MVWB765FW2 Arrived on job for complaints of no water. Test operation and found water level normal.

Near Toro Pass, , TX 78676
Wesley P.

Wesley P.

DRYER WHIRLPOOL WHD5090GW0 Arrived onsite for an f01 error. Replaced acu. Now operates as designed. All checks good. Advised customer on repair.

Near W 40th St, Austin, TX 78756
Lou S.

Lou S.

WASHER WHIRLPOOL WTW5000DW2 "arrived on site to inspect washer very loud. Upon further inspection, I found that the customer had done a load of laundry and at the end of the cycle, the clothes were still wet. Checked for error codes and it showed F7E6-motor fault. I cleared the code and tested in diagnostics. Unit operated as designed. I followed the tech sheet and tested the motor and it suggested replacing the control. I removed and replaced the control and calibrated. Retested the unit and it operated as designed. No water leaks observed during service, job completed."

Near Logan Ridge Drive, Cedar Park, TX 78613
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL GI0FSAXVY012 "Arrived on site for “frost build up in freezer” complaint. Inspected unit and found drawer wheel had skipped on track and made door not close completely. This caused frost to form in unit. Removed door and drawers and cleaned ice from all areas. Adjusted drawer gears. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near W Cow Path, Austin, TX 78727
Kevin B.

Kevin B.

DRYER MAYTAG MEDB725BW0 "Arrived on site and found door catch is broken, replaced catch and the door will now close properly. Recommended to customer vent to exterior of home be cleaned by a service. Job complete."

Near Vigen Cir, Austin, TX 78748
Diego G.

Diego G.

WASHER MAYTAG MVWB855DC3 Arrived on site for complaints of spinning issues. Found oil leaks coming from transmission. Will need stator rotor clutch and transmission to complete. Office to reschedule please allow 2 hours.; ordrng 1 ALLOW2HRS (ALLOW 2HRS ) and 1 CNOTES (CNOTES ) and 1 W10915700 (STATOR ) and 1 W10915701 (ROTOR )

Near E Krueger St, Marion, TX 78124
Diego G.

Diego G.

WASHER MAYTAG MVWB855DC3 Arrived on site for complaints of spinning issues. Found oil leaks coming from transmission. Will need stator rotor clutch and transmission to complete. Office to reschedule please allow 2 hours.; ordrng 1 ALLOW2HRS (ALLOW 2HRS ) and 1 CNOTES (CNOTES ) and 1 W10915700 (STATOR ) and 1 W10915701 (ROTOR )

Near E Krueger St, Marion, TX 78124
Diego G.

Diego G.

WASHER MAYTAG MVWB855DC3 Arrived on site for complaints of spinning issues. Found oil leaks coming from transmission. Will need stator rotor clutch and transmission to complete. Office to reschedule please allow 2 hours.; ordrng 1 ALLOW2HRS (ALLOW 2HRS ) and 1 CNOTES (CNOTES ) and 1 W10915700 (STATOR ) and 1 W10915701 (ROTOR )

Near E Krueger St, Marion, TX 78124
Kevin B.

Kevin B.

RANGE WHIRLPOOL WOS51EC0AS04 "Arrived on site and replaced temperature sensor and preheated oven and it is now heating properly, job complete"

Near Magnum, New Braunfels, TX 78132
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WEG750H0HZ0 Arrived on site to replace socket and control panel. Replaced panel and all buttons working but light still not working. Opened box and found wrong socket we need the light bulb socket not the led socket. Re ordering socket w11281687. Reschedule for Friday afternoon ; ordrng 1 W11281687 (LIGH SOCKET )

Near Canon Yeomans Ct, Austin, TX 78748
Arthur B.

Arthur B.

RANGE WHIRLPOOL WFE540H0ES0 Arrived onsite for customer complaint of freestanding range control panel light shut off. Found digitizer on control faulty. Removed and replaced control board. Reassembled and tested. All functions/features work as intended. No other issues found.

Near Mountain Creek Rd, Killeen, TX 76542
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRX735SDHW00 "Arrived on site for customer complaint of refrigerator not turning on or cooling, found UI panel was faulty and not responding. Ordering UI panel, bringing back main control and fan motors. ; ordrng 1 W11043015 (panel-ui)"

Near Lin Ln, Spicewood, TX 78669
Brandon C.

Brandon C.

VENTHOOD WHIRLPOOL WVU37UC6FS0 "Arrived on site to replace fan blade, after replacing, unit tested good."

Near Gulfton St., Briarcliff, TX 78669
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRFC704FPS00 Arrived on site and found symptom of cracked Evap tray. Ordering new tray and permagum to seal leak. Will attempt patch prior to replacement of tray. ; ordrng 1 212643 (sealer-gum) and 1 W10877573 (tray-evap)

Near E 6th St, Austin, TX 78702
Thomas L.

Thomas L.

ICE MACHINE KENMORE 106.895931 Arrived on site for no ice. Replaced cracked water distributor tube. All water connections were dry.

Near Hidden Oaks Dr, Kingsland, TX 78639
Al R.

Al R.

REFRIGERATOR FRIGIDAIRE FGSS2635TD0 Arrived to inspect ice maker not making ice. Confirmed the complaint and ordered FGSS2635TD0 ICE CONTAINER ASSEMBLY.NEEDS MORE WORK ; ordrng 1 FGSS2635TD0 (ICE CONTAINER ASSEMBLY )

Near Bonnie Dr, Killeen, TX 76549
James C.

James C.

VENTHOOD WHIRLPOOL UXT4230ADS1 Arrived on site and tested operation. I found the fan not turning. Inspected fan and found the mounting bracket loose causing blade to be stuck. Secured mounting bracket on fan motor and tested. Unit working properly. Job complete

Near Brushy Creek Rd, Cedar Park, TX 78613
Steve C.

Steve C.

DRYER WHIRLPOOL WED85HEFC2 Arrived on site for the unit will randomly turn off and will show PF error. Tested the unit and found the unit power cord will not go in all the way to the wall plug. Advise the customer to call a electrician to change out the wall plug. The unit is working properly and advise customer to clean air vents every six months.

Near Casa Del Rancho Rd, Lorena, TX 76655
Robert J.

Robert J.

OVEN AMANA AGR5330BAS3 Arrived on job for complaints of flames too high. Adjusted mixture and test.

Near Klein Meadows, New Braunfels, TX 78130
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE104DSS0 "arrived on site to inspect dishwasher no fill. Upon further inspection, I placed the unit in diagnostics and it showed error code F6E6 & F7E2. I cleared the codes and continued with testing. The unit motor failed to operate but the other components operated as designed. Due to the F7E2 code, I removed the outer door panel to inspect the control and found that the power/element connection was burnt and will need replacement. I inspected the element and it is good. I advised the customer of my findings and am ordering the harness, CNOTE AUTHORIZATION, CNOTE-LSO per customer request and will return with the control and sump/motor assembly. I left the unit unplugged for safety. No water leaks observed during service. Scheduled return service for 03/20/19. ; ordrng 1 CNOTE (LSO) and 1 CNOTE (AUTHORIZATION ) and 1 WPW10612062 (harns-wire)"

Near Joshua Dr, Georgetown, TX 78633
Arthur B.

Arthur B.

WASHER MAYTAG MVWC565FW0 "Arrived onsite for customer complaint of top load washer grinding when spinning. Found gearcase bearing grinding and leaking oil. Also found hub stripped. Removed and replaced gearcase,hub and cam kit. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service."

Near Embers Dr, Killeen, TX 76542
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF992FIFM00 "arrived on site to inspect refrigerator not making ice. I tested the ice maker and it operated as designed. I tested the fill tube and water dispensed, but I found it was very slow and not completely filling the ice tray. When I went to remove the filter, I found a large amount of water in the bottom of the RC section. I removed the shelving and tested the water dispenser at the door and I found that due to the water pressure, when I dispense water, the filter is being pushed out of the housing approximately 1/8 of an inch and water is leaking. According to techline, the incoming water line and regulator valve need to be replaced. I am ordering the incoming water line, regulator valve, housing and a left door hinge cover (broken). I scheduled return service for 03/21/19. No water leaks observed at the end of service.; ordrng 1 8212547RP (tube-water) and 1 W10786952 (valve) and 1 W10906054 (housing) and 1 W11230095 (COVER)"

Near Foxhound Trail, Austin, TX 78729
Al R.

Al R.

COOKTOP KITCHENAID KECC667BBL02 "Arrived to inspect new cooktop not powering on. Confirmed the complaint and customer explained to me that he installed the unit himself. I called CS at office and was informed the customer needs to have a L1, L2, Neutral and Ground from his residence to connect properly to the unit in order for the cooktop to operate properly. Customer was adamant about not needing a neutral wire from his residence. He advised that he did not want to have to hire an electrician. He said that if it didn’t work he was going to take the unit back. I advised him that he simply needed to get an electrician to wire his house so that it can connect with the unit as designed.Customer told me to change out the control so the unit could work properly. I advised him the cooktop needs 240 V to operate properly.I took a SD quick pic of the wiring underneath the cabinet for the cooktop and attached.JOB COMPLETE"

Near N 59th St, Waco, TX 76710
James C.

James C.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site and installed new control and control panel. Tested operation. Unit working properly. Job complete

Near Shearwater Lane, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR FRIGIDAIRE FFTR1821TW0 Arrived on site for cooling issue . Suspecting unit low on refrigerant order uv drier; ordrng 1 5303918358 (UV DRIER) and 1 TJ90SF8404 (ACCESS VALVE)

Near El Rey Blvd, Austin, TX 78737
Jonathan  S.

Jonathan S.

ICE MACHINE KITCHENAID KUIC18PNXS0 "Arrived on site for ice machine not powering on. Performed diagnostics and tested voltage to unit, found 120 volts. Tested voltage coming from external drain pump and found none. Found failed drain pump. . Removed failed drain pump and installed new. Performed diagnostics mode and tested all functions.Tested in normal operation and monitored for leaks. All tested good, no water leaks present. Paid in full on credit card."

Near Vp Ranch Dr, Georgetown, TX 78628
Luis M.

Luis M.

FREEZER WHIRLPOOL WRF767SDHZ00 "Arrived on site for no ice in freezer compartment. Removed door and drawers found blue power lead disconnected from harness,repaired harness and lead. Reconnected harness powered unit on icemaker ran through a cycle and filled with water."

Near Latimer Dr, Austin, TX 78732

View More