We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78735
Scott
Job Details: 03/01/2023
Arrived on site for dishwasher flashing error code . Ran diagnostics got 7-1 element code . Ran diagnostics hear not energizing. Test element and out of range on resistance. Replaced element . Ran diagnostics all checked normal. No water leaks detected job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5SHDXVB00
Near Round Rock, TX 78665
Cliff
Job Details: 03/01/2023
Arrived on site to diagnose a refrigerator that is making unusual noise. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and that without being able to duplicate any failures an accurate diagnosis is not possible. No repairs performed today.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Georgetown, TX 78626
David Z
Job Details: 03/01/2023
"Arrived on site to diagnose dishwasher that was not washing dishes. Tested unit and found wash motor not engaging. Checked unit and found dead wash motor, and water leaking out of wash motor. O ring between sump and was motor was pinched and leaking. Replaced sump and motor assembly and tested. Verified proper function with no further leaks present. Repair completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Georgetown, TX 78633
David Z
Job Details: 03/01/2023
Arrived on site to diagnose microwave that had an odor after some food burnt inside of it. Customer meant to cancel service since they figured no mechanical repair could resolve the odor. No action taken. Call complete.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Georgetown, TX 78633
David Z
Job Details: 03/01/2023
Arrived on site to replace previously diagnosed parts to resolve light out in microwave. Replaced bulb and microwave control. I tested the unit with a cup of water to verify there were no heating concerns. Unit light and heat working as designed. Repair completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Austin, TX 78729
Wesley
Job Details: 03/01/2023
Arrived onsite and found unit operating with broken upper spray arm and causing a wave leak. Replaced upper spray arm and tested. Unit is now operating as designed. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Austin, TX 78728
Wesley
Job Details: 03/01/2023
Arrived onsite and completed repair by installing dispenser motor shaft. Unit is now operating as designed. Advised customer on repair.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Cedar Park, TX 78613
Vincent
Job Details: 03/01/2023
"Arrived on site for washer, tested unit and found dispenser not detected. Replaced valve assembly and dispenser. Unit is now operating as designed. No leaks observed during service."
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPA01
Near Horseshoe Bay, TX 78657
Paul
Job Details: 03/01/2023
Arrived onsite for an ice machine to replace previous diagnosed parts. I replaced the recirculating pump and the fill valve. I tested the machine and found the external drain pump making noise and struggling because the hose at the sink was crimped. I corrected the hose and tested. The unit sounds normal and is working as designed. I showed the customer that the unit is not fitting correctly in the cabinet and the machine should be able to be slid out effortlessly but the unit gets stuck at the bottom and this can cause noise if the chassis is in a bind. Call complete.
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Round Rock, TX 78681
Vincent
Job Details: 03/01/2023
"Arrived on site for dryer, inspected unit and work area. Customer complaint was dryer not drying. Tested unit and found it heating properly. I removed the top panel and found the moisture sensor disconnected. Reassembled unit and tested unit is operating as designed. I advised customer to get vent checked since unit does not have the best airflow."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Georgetown, TX 78626
Vincent
Job Details: 03/01/2023
Arrived on site for dishwasher making noises. Inspected unit and work area. Gained access to motor and there where fruit seeds on drain pump spray arms and wash motor. I could not remove the ones in the wash motor so I had to replace the wash motor. Codes where stored F8E3 F8E2 F6E4 F8E4. Tested unit and its now operating as designed. No leaks where observed during service. Job completed.
We serviced a
WHIRLPOOL DRYER
Model MED7230HW2
Near Bastrop, TX 78602
Joe Z
Job Details: 03/01/2023
Arrived on site to install previous ordered parts. Replaced control and harness. Test unit and unit is operating as designed. Job complete
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Canyon Lake, TX 78133
Andrew
Job Details: 03/01/2023
"Arrived on site to test unit for low flames. Adjusted flames to customer preference. Advised adjustment would affect simmer, customer understood and requested adjustments anyway. No leaks detected. Job complete."
We serviced a
JENN-AIR MICROWAVE
Model JMC2430DP01
Near Dripping Springs, TX 78620
Leonardo
Job Details: 03/01/2023
Arrived on site to test unit for unit giving shorted key pad error. Replaced console test unit and unit test good job complete
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Killeen, TX 76542
Tyler
Job Details: 03/01/2023
Arrived on site for washer making a clunking sound. Upon arrival confirm complaint and upon further inspection found F0e5 in diagnostics but found no signs of the customers over weighing the machine. Upon further inspection found cause of failure was the slider magnet coming off the slider assembly causing unit not to lock into place and engage agitation or spin accurately which led to the overweight error code. After replacing slider I reassembled and tested unit and found water working as designed without leaks or failures. Call complete
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Harker Heights, TX 76548
Tyler
Job Details: 03/01/2023
Arrived on site for washer making a screeching noise at start of any new cycle. Upon arrival confirmed issue and noise coming from cold side of valve. Found no errors in Diagnostics. Replaced valve then reassembled and retested unit. Found noise no longer present and unit working as designed with no leaks. Call complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Driftwood, TX 78619
Leonardo
Job Details: 03/01/2023
Arrived on site to test unit for unit leaving white film. Heating element working advised customer to use rinse aid job complete.
We serviced a
KITCHENAID COOKTOP
Model KGCU483VSS00
Near Jonestown, TX 78645
Paul
Job Details: 03/01/2023
Arrived onsite for a cooktop with the center back burner continuing to spark when the front center burner is used. The customer stated the front center burner wasnt lighting and when he lit it with a lighter the rear burner still sparked. We tested the center burners and both worked as designed. I showed the customer how the burner heads could be flipped 180 degrees and showed how this would cause the issue described. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Little River-Academy, TX 76554
Tyler
Job Details: 03/01/2023
"Arrived on site for refrigerator needing previous diagnosis Ed sealed system repair. Upon arrival confirmed issue and found partial frost pattern on evap coil. Found temps set/actual at 0/21 fc, 34/48 rc. Found unit had low charge but couldnt pinpoint any leaks with 120psi of nitrogen. Pulled vac and let unit set for 30 minutes and never saw gauges move from -30psi. Recharged system with 56g of refrigerant. Found entire fc evap coil fully ffunctioning oats pver after letting unit run for another 30 minutes. Found temps in fc dropping under 10 and continuing to go lower. Info Ed customer to give u it 24 hrs to stabilize temps and additional 24hrs to fill ice bucket. Call complete"
We serviced a
JENN-AIR MICROWAVE
Model JMW3430LM00
Near Jonestown, TX 78645
Maurice R
Job Details: 03/01/2023
Arrived onsite for MW intermittently would not start. On inspection found that the left side switch for the door would not work unless you pushed the door in. I replaced the switch and tested the unit several times. It turn on every time you used it now. The unit is operating as designed.
We serviced a
JENN-AIR VENTHOOD
Model JXW8536HS1
Near Leander, TX 78641
Maurice R
Job Details: 03/01/2023
"Arrived online for lights would not stay seated, they keep falling out of the vent hood. On inspection the tabs that hold them in were flattened out. I bent the tabs out so they would hold the lights in the vent hood. The unit is operating as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Liberty Hill, TX 78642
Maurice R
Job Details: 03/01/2023
Arrived on site for dishwasher leaking from front door. On inspection found water marks on the inner gasket from water running down the gasket to the floors. Replaced the gasket and tested unit in diagnostics mode. No water was present after diagnostics cycle. Customer going to test it with a load in the dishwasher.
We serviced a
LG DRYER
Model Dlex39008
Near Liberty Hill, TX 78642
Kimo
Job Details: 03/01/2023
Arrived onsite for dryer that in not heating. Upon inspection I found that the heating assembly had come departed from itself. I ordered the new heating assembly. The office will schedule next visit.
We serviced a
MAYTAG WASHER
Model MAH7500AWW
Near Liberty Hill, TX 78642
Kimo
Job Details: 03/01/2023
Arrived on site for to install previously diagnosed parts. Upon arrival I found that the wrong parts was ordered. I ordered the valve. Office to reschedule. ; ordrng 1 WP22003245 (Valve assembly)
We serviced a
SAMSUNG RANGE
Model NE58K9850WS/AA
Near Austin, TX 78701
Matthew
Job Details: 03/01/2023
"Arrived onsite for range giving error code. Upon arrival inspected unit. Ran unit and could get cooktop functioning. Tried bake cycle and unit would error out. Tried clearing code but code surfaces over again, even while idle. CF0 refers to main PCB board errors. Ordering board. Office to reschedule ; O-emld tckt"
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Austin, TX 78704
Scott
Job Details: 03/01/2023
"Arrived on site for microwave door not opening . Switches checked normal. Still heats . Found power control board burned up . Ordering control board .. Call to set return ; ordrng 1 W11486781 (Power supply)"
We serviced a
WHIRLPOOL OVEN
Model JIS1450Ds1
Near Bee Cave, TX 78738
Leonardo
Job Details: 03/01/2023
Arrived on site to test unit for unit beeping. Test unit and had the same error code 3 times of shorted keypad. Will need to replace console ; ordrng 1 W11043339 (Panel)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Spicewood, TX 78669
Luis
Job Details: 03/01/2023
Arrived on site for no cool. Fans running compressor not powering on ran diagnostics compressor test compressor not powering on diagnosed a defective compressor ordering a new compressor ; ordrng 1 W11592010 (Compressor) and 1 w10843121 (Drier) and 1 W11506635 (Access valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Liberty Hill, TX 78642
Kimo
Job Details: 03/01/2023
Arrived onsite for a refrigerator that has a malfunctioning ice dispenser. Upon inspection I found that the dispenser operating as designed but the ice door is leaking warm air into the ice bid causing the ice to clump. I and ordered the ice door. Office to reschedule. ; ordrng 1 WPW10616134 (DOOR-ICE)
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Georgetown, TX 78628
Lou
Job Details: 03/01/2023
"Arrived on site to inspect washer making unusual noises. Upon further inspection, I placed the unit in diagnostics showing no error codes and tested. When the unit got to the spin cycle, it began to make a loud screaming noise and I found the agitator is not moving as designed. I removed the agitator and found the hub stripped, gearcase spindle badly rusted and the agitator base teeth beginning to strip. Customer advised the hub has been replaced three times within one year. I contacted techline and spoke to Bruce and advised of the complaint, my findings, and previous repairs. Bruce recommended replacing the gearcase, cam, belt, hub and agitator base and provided SR#7735851730. I advised the customer of this conversation and am ordering the mentioned parts. I ordered a CNOTE-LSO PER CUSTOMER REQUEST and scheduled return service for 03/07/23 (JA) as last call of the day. No water leaks observed during service.; ordrng 1 W11418231 (Agitator base) and 2 W10772621 (Bolt)s and 1 W10528947 (Hub) and 1 CNOTE (LSO PER CUSTOMER REQUEST) and 1 CNOTE (SCHEDULE AS LAST CALL OF THE DAY)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near San Marcos, TX 78666
Andrey
Job Details: 03/01/2023
"Arrived on site to test unit for not cooling properly, tested unit found FC evap frozen oven, put unit into diagnostics and found system pulsating, noticed Deli UI has no power, removed UI and found it completely submerged is water, corrosion on the door harness causing bit to break, unit loosing power occasionally, customer stated that led lights are flickering and sometimes do not turn on, will need to replace all 5 control boards, left deli door, deli harness, FC evaporator motor, will need 3 hours on this repair, office to get authorization and reschedule ; ordrng 1 W10804160 (LED control) and 1 W10815669 (Left pantry door)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78727
Wesley
Job Details: 03/01/2023
Arrived onsite and found hot spot on element preventing proper wash temperature. Ordering element. Unit is otherwise operating as designed. ; ordrng 1 W10518394 (Element)
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS00
Near Austin, TX 78744
Kevin
Job Details: 03/01/2023
Arrived on site and found Both left front and right front elements are not cycling when set to a high temperature. Replaced right front infinite switch diagnosed by previous technician and it is now working properly. Will need left front infinite switch and will bring back others to ensure repair on next visit.; ordrng 1 W11129442 (LF Infinite switch) and 1 W10917724 (LR infinite switch) and 1 WP7403P238-60 (RR infinite switch)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Kyle, TX 78640
Kevin
Job Details: 03/01/2023
"arrived on site and inspected washer and found tub ring is old style, per service pointer new one will be needed. ; ordrng 1 W11094304 (Tub ring)"
We serviced a
JENN-AIR COOKTOP
Model JGCP548HL00
Near Spicewood, TX 78669
Leonardo
Job Details: 03/01/2023
Arrived on site to test unit for gas smell. Test unit and left front and rear burners not igniting also found center rear burner had yellow flame. Found unit had the wrong conversion done to lp. Ordering new lp kit office to reschedule; ordrng 1 W11428599 (Lp kit)
We serviced a
AMANA RANGE
Model AER6303MMS0
Near Seguin, TX 78155
Andrey
Job Details: 03/01/2023
"Arrived on site to test unit for melted heating element, tested unit found shorted bake element, called shaft to report my findings since unit is still under warranty got authorization to proceed, replaced element and tested, found element not receiving any voltage and control not cycling, need control to resolve issue, ordering control,office to reschedule ; ordrng 1 W11536794 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Seguin, TX 78155
Andrey
Job Details: 03/01/2023
"Arrived on site to test unit for no cooling, tested unit found unit is cooling properly, customer stated that there is no ice production, tested unit found fill tube frozen, ice maker cycled properly, recommend replacing fill tube heater and control, ordering parts, offer to reschedule ; ordrng 1 W11087201 (Fill tube heater) and 1 W11579560 (Ice maker) and 1 W10898445 (Receiver board) and 1 W10870822 (Emitter board) and 1 W10846539 (Ice box fan)"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Leander, TX 78641
Maurice R
Job Details: 03/01/2023
Arrived onsite for dry not starting. On inspection the dryer has power but will not spin. Gain access to the components in the dryer. Found the thermal fuse was OL. Have to order the thermal fuse W10909685.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Pflugerville, TX 78660
Cliff
Job Details: 03/01/2023
Arrived on site to diagnose a washer that is not cycling properly. Found drain pump locked up and it will need to be replaced to complete repairs. ordrng 1 W11399437 (Pump)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Round Rock, TX 78665
Cliff
Job Details: 03/01/2023
Arrived on site to replace previously ordered parts for range. Replaced rf ignitor and noted lf and rf gas line to burners from valves are cracked. Replaced rf orifice holder and am ordering lf orifice holder ordrng 1 W11028738 (Lf orifice holder)
We serviced a
AMANA COOKTOP
Model AGR6303MMB0
Near Georgetown, TX 78626
David Z
Job Details: 03/01/2023
"Arrived on site to diagnose range with several burners not adjusting much when turned down, and rear right being extremely high. Examined unit and was able to make adjustments on 3 burners. The rear right has a missing screw in the burner head / orifice holder, and is not flush / connected. This is causing a large orange flame, and may also have the wrong orifice for LP. Ordering new orifice holder, burner head, screws, and LP conversion kit. Office to schedule.; ordrng 1 W11167099 (Right rear orifice holder) and 2 WP3368921 (Torx Screw)s and 1 W11557685 (LP conversion) and 1 WPW10515453 (Burner head)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Austin, TX 78731
Wesley
Job Details: 03/01/2023
Arrived onsite and found that the shipped valve was incompatible and not matching the correct part number ordered. Ordering dual valve to repair. ; ordrng 1 W11430645 (Dual valve)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS03
Near Cedar Park, TX 78613
Vincent
Job Details: 03/01/2023
Arrived on site to install previously diagnosed parts. At arrival unit was making loud noises from ice blower scraping ice. Called techline and spoke to Steve and we tested the defrost in diagnostics and found it not working tested voltage at the control and had 120v. While on diagnostics the compressor was still on and will need a new Orion board installed along with the heater and freezer harness and door gasket. SR#7735468913 Requested customer to defrost the refrigerator Saturday night for us to return on Monday the 03/06/23. No leaks where observed during service. ; ordrng 1 W11336586 (Orion board)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP560HAMZ0
Near Leander, TX 78641
Vincent
Job Details: 03/01/2023
"Arrived on site for dishwasher, inspected unit and work area. Customers complaint was leaking from the left side at the bottom. Tested unit and found it leaking from the door seal. Will need to replace the tub gasket. customer would like sooner service if possible. ; ordrng 1 W11498831 (Tub gasket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM02
Near Canyon Lake, TX 78133
Andrew
Job Details: 03/01/2023
Arrived on site to test unit for not cooling. Found restriction in evap. Recommend replacing compressor and evap. Do currently have r134a.
We serviced a
WHIRLPOOL DRYER
Model WED6605MW0
Near Canyon Lake, TX 78133
Andrew
Job Details: 03/01/2023
"Arrived on site to inspect unit for damaged top panel. New panel is damaged on back left corner. Needing new panel, office to reschedule. ; ordrng 1 WPW10208383 (Top)"
We serviced a
WHIRLPOOL VENTHOOD
Model KVWC958KSS
Near Dripping Springs, TX 78620
Leonardo
Job Details: 03/01/2023
Arrived on site to test unit for blower not working on low or medium. Test unit and found bad motor will order new motor office to reschedule. ; ordrng 1 Searchmotor
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Driftwood, TX 78619
Leonardo
Job Details: 03/01/2023
Arrived on site to replace tub. Took old tub apart and found new tub damaged. Ordering new tub office to reschedule; ordrng 1 Wpw10681506 (Tub) and 1 2hours
We serviced a
MAYTAG DRYER
Model MED6630HC0
Near Austin, TX 78705
Matthew
Job Details: 03/01/2023
Arrived onsite for dryer not heating. Upon arrival inspected unit. Checked supply voltage and looked good. Powered unit and UI would beep and cycle through selections on its own. Was able to run one timeded dry cycle and could feel some heat although 5e display was flashing Err. Customer also stated the unit ran for several hours one day but didnt seem to heat. Ordering Sensors and harness. UI needs replacement. Office to reschedule ; ordrng 1 W11316915 (Console) and 1 W11316625 (Console harness) and 1 W10906551 (Electrode and housing)
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Temple, TX 76502
David Z
Job Details: 02/28/2023
"Arrived on site to diagnose washer making loud noises when spinning. When I even hand turn the basket I can feel bearings grinding due to a failed gearcase Attempted to remove washplate and found washplate seized on to gearcase shaft. Attempted to separate with a hammer and punch, but collar would not budge and washplate has to be cut off.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX335HPS01
Near Belton, TX 76513
David Z
Job Details: 02/28/2023
"Arrived on site to diagnose ice machine that leaked water out the front of the unit. Ran unit it and found the basin is filling up and not draining at all. Pulled unit out some and found after about 9 inches out the unit began to drain. Checked the rear and found drain line is being pinched, causing the failure. Advised to get with builder to correct drain line and allow proper drainage. Call complete."
We serviced a
MAYTAG DRYER
Model MED8230HC0
Near Georgetown, TX 78633
Lou
Job Details: 02/28/2023
"Arrived on site to inspect dryer not starting when pressing start. Upon further inspection, I turned the power on tot the unit and pressed start and the unit failed to start. I placed the unit in diagnostics and checked error codes and found F3E5. Following the tech sheet, I tested the thermistors and found the main control is bad. I removed and replaced the main control and tested the unit and it is operating as designed. No lint observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Austin, TX 78752
Joe Z
Job Details: 02/28/2023
"Arrived on site for leaking water. Upon arrival,inspected unit and found leaking at filter housing. Need to replace reservoirReplaced reservoir. Unit is no longer leaking. Job complete.
We serviced a
MAYTAG DRYER
Model MEDB880BW0
Near Taylor, TX 76574
Cliff
Job Details: 02/28/2023
Arrived on site to diagnose a dryer that is making unusual noise. Found idler pulley worn out and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
JENN-AIR OVEN
Model JJW2430DS01
Near Austin, TX 78731
Wesley
Job Details: 02/28/2023
"Arrived onsite and found stuck key and f2e0 error following power outage. Completed repair and verified function. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJB00
Near Austin, TX 78703
Wesley
Job Details: 02/28/2023
Arrived onsite and found unit operating properly with frost build up in the entire freezer cabinet from temporary air gap door leak. Advised that the cause of symptoms was from the door not closing all the way during an extended period of cooling. Advised owner that the unit should be defrosted to restore normal function. Doors are sealing properly. Seals are good.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Georgetown, TX 78626
Gerry C
Job Details: 02/28/2023
"NED4655EW1 Arrived to inspect no heat. I found the unit would operate and verified voltages, but it would not heat. All thermal fuses were intact, but the element read open load. I found the element had failed and I removed and replaced. I tested airflow via the temperature/time method and found it took 40 seconds to heat and 1 minute, 25 seconds to cool, which denotes a moderately plugged venting system and it should be cleaned and verified. Operational test good
We serviced a
MAYTAG DRYER
Model MEDB850WR0
Near Austin, TX 78717
Vincent
Job Details: 02/28/2023
"Arrived on site for dryer, inspected unit and work area. Customer complaint was dryer not operating. Tested unit and pulled error code F01. Unit would need a new control board.
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near San Marcos, TX 78666
Matthew
Job Details: 02/28/2023
Arrived onsite for washer not draining. Upon arrival inspected unit. Inspected and found unit is draining but not spinning the clothes out properly. Put in diagnostics and found stored error code F7E9 locked rotor. Basket would turn by hand but not in cycle. Inspected underneath unit and found components covered in oil and slider broken. Customer thought the unit was covered for 10 yrs but I explained the Maytag 10 warranty was on select parts. Due to multiple issues customer decided not to move forward with any repair and will seek replacement. Job complete .
We serviced a
GE WASHER
Model GTW335ASN1WW
Near Bertram, TX 78605
Kimo
Job Details: 02/28/2023
Arrived on site for a washer that is not draining. Upon inspection I found that the pump would hum but do nothing. I homed the pump out and cross referenced it with the new pump that was sent with me and found that both tested within spec. But while do this test I stepped on the new pumps connector. Upon further inspection I found that the was a clog in the drain hose. I removed the clog and tested the unit and found the unit operating as designed. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Dripping Springs, TX 78620
Luis
Job Details: 02/28/2023
"Arrived on site. Found fresh food evaporator incased in ice,diagnosed a defective thermistor. Removed fan scroll and thermistor defrosted evaporator replaced thermistor and fan scroll ran diagnostics all test passed.
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW00
Near Waco, TX 76705
Jonathan M
Job Details: 02/28/2023
"Arrived on site for a washing machine that is leaking from the Bellow. Inspected unit and work area. Confirmed the. Replaced the bellow and tested the unit. The unit ran as designed with no leaks present. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHW0
Near Austin, TX 78739
Kevin
Job Details: 02/28/2023
"Arrived on site and inspected dishwasher and found customers experiencing water dripping from in between door panels. Removed outer door panel and observed during a wash cycle and found water is splashing out. Found Dishwasher is leaning forward, took picture. Uninstall dishwasher and re-set its position so that it is now leaning slightly backward.took multiple pictures , job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78748
Kevin
Job Details: 02/28/2023
"Arrived on site and found low water pressure entering dishwasher, inspected valve and found it is clogged by sediment, took 1 picture. After cleaning valve it will now run properly. Recommended inspect incoming water. We cannot return to clean out sediment on Feld again, job complete"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Austin, TX 78749
Kevin
Job Details: 02/28/2023
"Arrived on site and inspected washer and found one wire to drain pump harness is broken, took one picture. Replaced connector and drain pump is working and washer will now complete an automatic test cycle. If this repair Doesnt hold a new lower harness would be needed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near New Braunfels, TX 78130
Andrew
Job Details: 02/28/2023
"Arrived on site to test unit for sporadically shutting itself off. Customer stated when power cycled at breaker unit would work correct for a while until issue persists. Also stated when ticking noise happens, usually powers itself off shortly after. Found all functions currently working as designed. Disconnected pantry UI and advised to monitor. If issues persist recommend returning with all current parts. Advised customer to take videos of noises and document as much as possible.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Copperas Cove, TX 76522
Tyler
Job Details: 02/28/2023
"Arrived on site for refrigerator not cooling properly. Upon arrival confirmed issue and found actual temps in unit on arrival at 41rc/27fc. After further testing I found fc wouldnt drop under 21 degrees. Rc wouldnt go under 40. Found following results for Thermistors. 7.61k rc, 19.8k fc, 12k fc evap, 8.78k rc evap. Found new signs of liner leak behind fridge that is causing insulation as well as degradation of liner wiring and causing a short.
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Copperas Cove, TX 76522
Tyler
Job Details: 02/28/2023
Arrived on site for washer needing previously diagnosed tub replacement. Upon arrival reconfirmed issue and installed part. Reassembled and tested unit. Found no leaks and unit working as designed. Call complete
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS00
Near Andice, TX 78628
Maurice R
Job Details: 02/28/2023
Arrived on site for oven not heating properly. On inspection found the oven set for 350? only heated to 310?. I calibrated the oven by 30 degrees and testing unit. With the unit calibrated to 30 now heated to 430?on the top side of the range 390? on low side. Calibrated the unit to 15? and the top side 410? and the low side was 375 now calibrated- 5 high side 370? low side 335? the average is 350? now.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS3
Near Austin, TX 78759
Vincent
Job Details: 02/28/2023
Arrived on site to install previously diagnosed parts. Installed new power cord and tested. Unit is now operating as designed. No leaks where observed during service. Job completed.
We serviced a
KENMORE REFRIGERATOR
Model 106.589438
Near Georgetown, TX 78633
Lou
Job Details: 02/28/2023
"Arrived on site to inspect refrigerator leaking water. Upon further inspection, the customer advised they recently replaced the water filter and the unit began to leak. I removed the filter and found the filter head is leaking at the filter ports inside. I removed and replaced the filter head and installed the filter and tested. Unit is operating as designed. No water leaks observed at the end of service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXWY03
Near Georgetown, TX 78633
Lou
Job Details: 02/28/2023
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the right RC door gasket and using my heat gun, I heated the gas,et and shaped it before installing. Once installed, I tested door operation and found the gasket sealing properly. I recommended the customer leave the door closed for a few hours to allow the gasket to mold to,the unit chassis. No water leaks observed during service, job completed."
We serviced a
KENMORE WASHER
Model 110.448322
Near Pflugerville, TX 78660
Gerry C
Job Details: 02/28/2023
"110.44832202 Arrived to inspect no operation. The unit would attempt to engage a cycle, but it would shortly drain out and go into standby mode. I found the unit overfilled in test mode and I interrupted the test. The air dome was plugged with debris and I removed and cleared. After air dome reinstallation, I found the drain pump very slow and removed debris from the pump and strainer assemblies. All further testing revealed the unit operated as designed. No leaks observed during service.
We serviced a
GE WASHER
Model GFW450SSM1WW
Near Round Rock, TX 78664
Gerry C
Job Details: 02/28/2023
"GFW450SSM1WW Arrived to inspect unit pausing during cycles. The customer advised me the issue is intermittent, but more times than not and after the pause, the machine may or may not spin out the garments. Entering service test mode, I found E48 and E42 as the only stored errors. Testing revealed that even though the basket and drum assembly did not have indications of excessive bearing play, the bearings are in the earlier stages of failure and several things could be heard from the bearings while manually testing. The manufacturer had the spin basket/spider/axle assembly WH45X23480 and it would be required, with the rear tub housing, to correct the issue.
We serviced a
WHIRLPOOL Dishwasher
Model n/a
Near San Marcos, TX 78666
Matthew
Job Details: 02/28/2023
Arrived onsite for dishwasher not powering on. Upon arrival inspected unit. Found power switch to unit was off. Powered unit and tested. No error codes and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5536AAS3
Near Niederwald, TX 78640
Matthew
Job Details: 02/28/2023
"arrived onsite for vent hood damaged. Upon arrival inspected unit. Found damage to frame. Called tech line for assistance. Spoke to Derrick SR#7735834930. Provided Customers service #18002531301,. Customer will need to reach out. Job complete"
We serviced a
WHIRLPOOL DRYER
Model NED5800HW1
Near Austin, TX 78751
Joe Z
Job Details: 02/28/2023
Arrived on site for dryer not powering on. Upon arrival check breakers and are not tripped. Checked polarity at terminal block and wall and has failed test. L1-N is correct 122v. L2-N is incorrect at 7.8 V. Uploaded pictures to SD. Cannot test unit without correct voltage to the unit. Job complete
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Lakeway, TX 78734
Scott
Job Details: 02/28/2023
Arrived on site for dryer making loud noise while tumbling . Found sock had gotten stuck in blower wheel . Removed obstruction. All parts look to be in good shape . Ran dryer . All checked normal. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Buda, TX 78610
Kevin
Job Details: 02/28/2023
"Arrived on site and inspected refrigerator and found customer has had it unplugged and has recently connected it to power. Set refrigerator into a diagnostic cycle and found damper is opening and closing properly. Inspected evaporator and found fan is running properly, frost pattern looks good and heating element is working when turned on through diagnostic cycle. All door seals look good, there is currently no food in the refrigerator that may have caused an air gap. Confirmed compressor and condenser are working. Could not find a reason for the customers original experience where fresh food section was not cooling. If experience happens again requested that customer do not unplug refrigerator.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Niederwald, TX 78640
Kevin
Job Details: 02/28/2023
"Arrived on site and inspected dishwasher and found no power showing on display. Found no incoming power at terminal block. Swapped plug outlet with garbage disposal and power has returned to dishwasher. Sent a short video of dishwasher running to KB/service management. Dishwasher will complete a diagnostic cycle, Discussed importance of running hot water at kitchen sink before starting dishwasher. Customer is not using rinse aid and recommended that they add some to dispenser to get best drying results. correct power at outlet. Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Niederwald, TX 78640
Kevin
Job Details: 02/28/2023
"Arrived on site and found lightbulb has broken out of base and lightbulb base is still in microwave. Removed it for a customer and they will get their own replacement.
We serviced a
WHIRLPOOL RANGE
Model WOC54EC0HS20
Near Andice, TX 78628
Maurice R
Job Details: 02/28/2023
Arrived onsite for range bottom not working correctly. On inspection onside Hangs when opening the drawer. On further inspection see that one side of the drawer is not in the rail guide. Removed the drawer and reinstalled the drawer it is operating as designed. I went and adjust the flames on the cooktop so there is a high and low now. No gas leaks detected during service.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Manor, TX 78653
Matthew
Job Details: 02/28/2023
"Arrived onsite for microwave timer not functioning properly. Upon arrival inspected unit. Customer stated when microwave door is opened and cooking is paused, closing the door and selecting resume , the unit will just continue to cycle the question over and over. Tested unit multiple times and could not duplicate the issue. The customer tried duplicating the error and could not. Called tech line for assistance. Spoke to Adrian.SR#7735842485. Tech had no suggestions at this time due to not being able to duplicate. Customer will monitor. Also instructed customer on keeping the console clean and free from fingerprints as this may cause some issues. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Austin, TX 78759
Paul
Job Details: 02/28/2023
Arrived onsite for a washer with wet clothes at the end of a cycle. I found no stored error codes in the machine. I ran auto diagnostics and the unit completed the cycle and worked as designed. After talking with the customer I found out that the machine was being loaded wrong. I went over piling the clothes in the machine and detergent use with the customer along with the deep water wash option and when to use it. There were no water leaks present at the time of service. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB05
Near Temple, TX 76502
David Z
Job Details: 02/28/2023
Arrived on site to diagnose refrigerator with filter door not closing. Examined unit and found the filter had broken off at the housing. Replaced housing and tested. Verified proper fitment and verified all working as designed. Repair completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Woodway, TX 76712
Jonathan M
Job Details: 02/28/2023
Arrived on site for a refrigerator that is not making ice. Inspected unit and work area. Customer advised the unit has stopped making ice before but that it completely stopped and hasnt made ice for over a week. I attempted to jump the icemaker and found that the icemaker would not turn. Check voltage to the icemaker and Found proper voltage. Replaced the icemaker and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrf555sdfz00
Near Harker Heights, TX 76548
Tyler
Job Details: 02/28/2023
Arrived on site for refrigerator needing previously inlet valve. Upon arrival reconfirmed issue and installed required part. Reassembled and tested unit. Found no leaks and unit shutting off water when not in use as designed. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Georgetown, TX 78628
Lou
Job Details: 02/28/2023
"Arrived on site to inspect refrigerator with no ice maker. Upon further inspection, the customer advised that they were told by their builder that the unit had no ice maker in the door. I opened the RC doors and advised the customer that the ice maker is located in the top left corner of the fresh foods section and this unit does not have an ice maker in the door. I found the emitter/receiver switch was in the off position and turned it back on. Placed the unit in diagnostics and tested the ice maker in test 57 and it operated as designed. Tested the fill tube in test 45 and it operated as designed and filled the tray. I made some recommendations for use and care. Unit is operating as designed and no repairs needed at this time. No water leaks observed during service, job completed.."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Austin, TX 78753
Joe Z
Job Details: 02/28/2023
Arrived on site for SAFETY unit sparking. Upon arrival inspected unit and found arc marks on turntable. Inspected turntable and had some type of small debris stuck on it. Cleaned the turntable and test unit. Unit is now operating correctly. Contacted Saftey team about finding. Safety gave ref 7735801184. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, TX 78723
Joe Z
Job Details: 02/28/2023
Arrived on site for door not locking. Upon arrival inspected unit and found latch just clicks then shows error code F5-E2 lock failure. Need to replace latch. Replaced latch W11565030. Test unit and now operating as designed. No leaks present at this time. Job complete
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Austin, TX 78725
Joe Z
Job Details: 02/28/2023
Arrived on site to install previous ordered part. Replaced drain pump W10919003. Filled basket with water. Test unit and now drains correctly. Unit is operating as designed. No leaks present at this time. Job complete
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Del Valle, TX 78617
Joe Z
Job Details: 02/28/2023
"Arrived on site for not spinning. Upon arrival customer mentioned that the unit is not responding to any cycles. ran diagnostics and got error code F7-E4 basket re engagement failure, F5-E4 lid not open between cycles, F7-E9 locked rotor, F6-E3 communication error acu cannot hear mount, F0-E7 load detected when running clean cycle. Ran components test and all components operate correctly. Except spin. Cleared all error codes and power cycled unit. ran a drain a spin cycle. Got F7-E4. Found broken slider. Need to replace slider. Replaced slider W10734521. Test unit and unit now spins correctly. No longer getting error codes. Unit is operating as designed. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Andice, TX 78628
Maurice R
Job Details: 02/28/2023
Arrive on site for dishwasher not draining. I found that the knockout for the garbage disposal was not removable on insulation. Removed knock out and tested unit. It is now draining. No water leaks detected during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Austin, TX 78754
Wesley
Job Details: 02/28/2023
Arrived onsite and found unit operating with dented refrigerator door. Replaced refrigerator door and name tag. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Hutto, TX 78634
Cliff
Job Details: 02/28/2023
Arrived on site to diagnose a microwave that isn't turning on. Found breaker tripping even when unit is unplugged. Issue is electrical and not a failure to microwave. Customer will need
We serviced a
WHIRLPOOL OVEN
Model WFE505W0JS3
Near Elgin, TX 78621
Cliff
Job Details: 02/28/2023
Arrived on site to diagnose a range that is not heating properly. Found L1 and neutral wires flipped at terminal block. Rewired unit properly and all is working properly at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Elgin, TX 78621
Cliff
Job Details: 02/28/2023
Arrived on site to diagnose a dishwasher that is not turning on. Found neutral wire not connected at junction. Rewired unit properly and all is working properly at this time. No leaks were found at time of service.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Elgin, TX 78621
Cliff
Job Details: 02/28/2023
Arrived on site to install updated heater for dishwasher. Replaced element and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Austin, TX 78744
Joe Z
Job Details: 02/28/2023
"Arrived on site for not drying. Upon arrival ran diagnostics and there are no saved error codes. Ran automatic cycle to test components . All components operate correctly. Heater is pulling correct amp draw. Noticed customer is not using rinse aid. Advised the benefits of rinse aid, dish placement, and running hot water first . Unit is operating as designed. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Austin, TX 78701
Wesley
Job Details: 02/28/2023
1502 arrived onsite and found unit operating with vibrations from bent blower wheel. Replaced the blower wheel to repair and secured motor harness to prevent vibration. Unit is now operating as designed.