Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8232 customer reviews

Leonardo C.

Leonardo C.

OVEN JENN-AIR JJW9830DDP Arrived on site to test unit for bottom oven door not closing all the way. Test unit and found broken hinges on bottom door. Will need to order 2 new hinge WP74010283. ; ordrng 2 WP74010283 (HINGES )s

Near Avenue C, Austin, TX 78751
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on sote for unit buzzing, found u it not cooling, found upper and lower EVAP frozen, removed all products and ice build up replaced upper and lower fans and sensors and tested good, no leaks on site"

Near Red Rock Dr, Round Rock, TX 78665
Steve C.

Steve C.

DISHWASHER KITCHENAID KDTM384ESS3 Arrived on site for the unit will turn on and then turn off 15 minutes into the cycle. Customer advised this is a intermittent issue and does not happen all the time. Remove the junction box under the unit and found the wire connections were loose. Tighten the connections and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Portobello Road, Leander, TX 78641
Clif L.

Clif L.

DISHWASHER FRIGIDAIRE FGID2466QF6A Arrived on site to diagnose a dishwasher that will not start. Tested unit and found door latch not fully secured to frame on unit. Resecure door latch properly and tested dishwasher. Found all is functioning properly at this time. No leaks were found at time of service.

Near Granite Cove Rd, Kingsland, TX 78639
Wesley P.

Wesley P.

DISHWASHER IKEA IDT870SAGX0 Arrived on site and found unit operating with failed motor. Ordering sump and motor to repair. ; ordrng 1 W10899563 (pump&motor)

Near Suzzane Rd, Pflugerville, TX 78660
Diego G.

Diego G.

WASHER WHIRLPOOL WTW7500GW0 "arrived on site. Check for spinning issues. Found oil coming from transmission creating loud noise on spin cycle. Replaced transmission, rotor, clutch and stater. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Paintbrush Dr, Johnson City, TX 78636
Diego G.

Diego G.

WASHER WHIRLPOOL WTW7500GW0 "arrived on site. Check for spinning issues. Found oil coming from transmission creating loud noise on spin cycle. Replaced transmission, rotor, clutch and stater. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Paintbrush Dr, Johnson City, TX 78636
Diego G.

Diego G.

WASHER WHIRLPOOL WTW7500GW0 "arrived on site. Check for spinning issues. Found oil coming from transmission creating loud noise on spin cycle. Replaced transmission, rotor, clutch and stater. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Paintbrush Dr, Johnson City, TX 78636
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRMF706EBS00 "Arrived on sote for no cool, found all fans and comp running, no frost. Found u it SS has been tapped before unit will need ss and SS tech. No water leaks on site need part find for freezer EVAP. ; ordrng 1 CNOTE (OFFICE RS ) and 1 CNOTE (3HR ) and 1 CNOTEPARTFIND (FC EVAP ) and 1 TJ90SF8404 and 1 W11036448 (VALVE ) and 1 W11116006 (EVAP) and 1 WPW10143759 (drier-uv)"

Near Oak Park Dr, Round Rock, TX 78681
Lou S.

Lou S.

DRYER WHIRLPOOL WED4815EW1 "arrived on site to inspect dryer not heating. Upon further inspection, I opened the unit door and pressed the door switch so it would show to be closed and started the unit and I found that the element never came on. I checked ohms to the element and it was open. I verified ohms to all other components. I removed and replaced the element and tested and the unit operates as designed. No lint observed during service, job completed."

Near S Gabriel Dr, Leander, TX 78641
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for dishwasher not operating, tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service."

Near Cyril Dr, Hutto, TX 78634
Kevin B.

Kevin B.

REFRIGERATOR GE ZIP360NHC "Arrived on site and inspected refrigerator and found no frost pattern, ran test 96 and compressor starts and runs but it is very quiet. Spoke with GE tech line and they recommended replacing evaporator and compressor. No water leaks from connections at time of service.; ordrng 1 WR55X29394 (CONTROL) and 1 WR86X96 (drier) and 1 WR87X23941 (evaporator bm defros) and 1 WR87X24183 (COMPRESSOR )"

Near Mustang Valley Trail, Wimberley, TX 78676
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH76718AS0 "Arrived on site and replaced control board diagnosed by previous technician, after replacement all function has returned to microwave.

Near Rancho Alto Rd, Austin, TX 78748
James C.

James C.

WASHER MAYTAG MVWB850YW1 "Arrived on site and tested operation. I found that the bearings have failed and unit is leaking water from seals. Due to the amount of water that has leaked both the rotor and stator have been damaged and are rubbing against each other. Unit will need new bearing, rotor and stator to repair. Rotor and stator are covered under the 10 year motor warranty for parts only. ; ordrng 1 280146 (rotor) and 1 TOOL (BEARING TOOL) and 1 W10435302 (bearing) and 1 WPW10419333 (stator)"

Near Sidewinder, Leander, TX 78641
Andy  B.

Andy B.

VENTHOOD WHIRLPOOL GXW7336DXS2 Arrived on site for vent hood with damaged shroud. Inspected unit and found damaged shroud. Removed new shroud from box and found it to be black stainless. When looking up part number from model number found it to be a black stainless shroud again on google images. Will have to be put into parts research. Office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (PARTS RESEARCH )

Near Lathrop Ave, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

WASHER LG WM2650HRA "Arrived on site for washer not completing cycles. Performed diagnostics mode and found no cold water entering unit. Tested voltage to inlet valve and found 120 volts. Found faulty inlet valve. Removed inlet valve and installed new. Performed diagnostics mode and tested unit. Ran unit in normal wash mode. All tested good, no water leaks present.

Near Abbott Springs Ln, Florence, TX 76527
Andy  B.

Andy B.

COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site for cooktop with unusual flames. Tested and inspected unit and food buildup in gaps on burner assembly cleaned and removed buildup. Tested unit and all operations are normal. No gas leaks present at time of service.

Near Lathrop Ave, Pflugerville, TX 78660
Scott  M.

Scott M.

DRYER GE GTDP280GD5WW "Arrived on site for dryer not starting . Found belt had broken and was tripping safety switch . No lint build up at time of service . Job complete ."

Near McDonald Way, Austin, TX 78754
Leonardo C.

Leonardo C.

RANGE JENN-AIR W130 Arrived on site to test unit for broiler not working and fan wont stop blowing even when oven off. Found bad board and board is NLA.

Near Isaac Pryor Dr, Austin, TX 78749
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site for refrigerator freezing items. Measured temperature in RC on top shelf @37°. Measured at bottom at 36°. Performed diagnostics mode and tested damper control. Tested fresh food thermistor. Called whirlpool tech support and spoke with Mike. Asked customer what items are freezing. She stated that items are becoming mushed. Example was an apple that was cut up, lettuce and cucumbers. Mike stated that would because by improper food storage (SR# 77244622875). Spoke with customer temperature settings and how unit operates. All tested good, no water leaks present

Near McKittrick Ridge Rd, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWB765FW4 "Arrived on site for washer making clicking sound when agitating. Performed diagnostics mode and tested error code. Found F3-E2 water temperature fault, F2-E1 stuck key and F0-E4 temperatures not reached. Tested inlet valve function. Tested agitation cycles and spin. Ran automatic cycle. Had customer wash clothes on normal cycle. Spoke with customer on clicking noises when unit is operating. All tested good, no water leaks present."

Near Belford Street, Georgetown, TX 78628
Steve C.

Steve C.

FREEZER GE CYE22TSHSS Arrived on site for the unit is extremely noisy. Tested the unit and found unit noise is coming from ff section. Found the first food fan motor is extremely noisy. Will need to order the fresh food fan kit and will use the Defrost thermostat on the next visit.; ordrng 1 CNOTE (AM APPOINTMENT ) and 1 WR17X28923 (FF FAN KIT) and 1 WR50X10108 (thermostat defrost f)

Near Breezygrass Way, Georgetown, TX 78626
Jonathan  S.

Jonathan S.

COOKTOP WHIRLPOOL WCG51US0DS00 Arrived on site for cooktop leaking gas. Customer stated that utilities company came out and said from underneath cooktop. Performed gas leak test and found minor gas leak from flex tubing going to cooktop. Customer will need to contact plumber to have flex line replaced. All else checks good. Left gas valve in off position.

Near Caddo Lake Dr, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL W8RXNGMWS02 "Arrived on site for unit not defrosting,bimetal and control have already been replaced. Checked wire connection checked continuity at power lead to bimetal found no continuity diagnosed broken wire in cabinet unrepairable"

Near Davis Ln, Austin, TX 78749
Jonathan  S.

Jonathan S.

ICE MACHINE KITCHENAID KUIC15NHZS0 "Arrived on site for ice machine not working. Inspected unit and work area. Found unit on and not pumping water. Inspected frost pattern on tray. Per diagnostics mode and found recirculating pump not working. Tested resistance on pump and found opened. . Gained access to to pump removed failed and installed new. Tested in diagnostics mode, all tested good. Tested in normal run mode. All tested good, no water leaks present."

Near Gabriel Woods Dr, Georgetown, TX 78633
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF736SDAM11 "Arrived back on sote for no ice, and leaking, ran dia found ice fan not running, removed ice box and found valley full of ice, removed all ice from valley and fan, and reassembled and tested good, no leaks on site . Under labor warranty"

Near Cannoneer Ln, Austin, TX 78757
Scott  M.

Scott M.

MICROWAVE JENN-AIR JMC2430WS01 Arrived on site replaced panel control . Tested MW unit heated to whirlpool specs . Job complete.

Near Pickwick Ln, Austin, TX 78746
Paul R.

Paul R.

COOKTOP WHIRLPOOL WCG97US6HS00 "Arrived onsite for the cooktop with a gas leak. Mr stated the plumbers check for gas leaks and couldn’t find any but when the pressure tested the lines they found the cooktop causing the pressure to bleed down. I found the center, LR, & RR burner valves weeping gas when in the off position. The plumbing and the regulator checked good. Need to replace the manifold to complete service. Ordering C-NOTES & W10594397 MANIFOLD. RS for Wed 3/27, per ms RS for Thu 3/28.; ordrng 1 C-NOTES (MS IS REQUESTING A 3-6 OR LATER APPOINTMENT.) and 1 W10594397 (MANIFOLD)"

Near Clintons Cloud Ct, Austin, TX 78733
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site to test unit for unit not washing. Test uni and found bad wash motor. Will need new sump and motor. Replaced sump and motor test unit for leaks no leaks present at this time. Unit washing and raining correctly job complete

Near Corona Dr, Austin, TX 78723
Paul R.

Paul R.

COOKTOP WHIRLPOOL WCG97US6HS00 "Arrived onsite for the cooktop to replace the previous diagnosed parts. I replaced the manifold, converted the regulator to LP, and set the low flame setting on the valves. The unit worked as designed but the RR burner valve on the new manifold is either the wrong valve of defective because the knob line does not line up with off or the low flame setting on the cooktop. Reordering W10594397 MANIFOLD. RS for Tue 4/2.; ordrng 1 W10594397 (MANIFOLD)"

Near Clintons Cloud Ct, Austin, TX 78733
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL JFI2089AES2 "Arrived on site for Roy install previous diagnosed part. Gained access to drain line, found drain pan cracked. Added silicone to cracks in drain pan. Removed drain slide and added drain tube kit. Tested operation. All tested good, no water leaks present.

Near Prosperity Hills Dr, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

RANGE MAGIC CHEF CEL1115AAW "Arrived on site for range light staying on. Performed diagnostics and tested out voltage from oven thermostat and found bake element getting voltage with thermostat off. Found failed thermostat. Schedule return for Monday the 1st. Paid in full on credit card.; ordrng 1 WP74009277 (THERMOSTAT )"

Near Estrella Crossing, Georgetown, TX 78628
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for customer complaint of fresh food section not cooling, found fresh food evaporator completely frozen over, ordering controls, wire harness, evap cover, and damper control. ordrng 1 W10248595 (control) and 1 W10501260 (cover-evap) and 1 W10799425 (harns-wire) and 1 W10811364 (cntrl-elec) and 1 W10820107 (cntrl-elec)"

Near Baldovino Skyway, Austin, TX 78738
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on site and installed new rails. Tested for proper operation and found unit working properly. Job complete

Near Dalton Dr, Cedar Park, TX 78613
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WSF26C2EXEF01 Arrived on site for the unit is making very little ice. Tested the unit and found the icemaker will cycle but very little water would go into it. Call WhirlpoolSr#7724482431 And advise to replace the dual valve due to the solenoid on the valve not opening properly. Also verified the fill is not frozen. Call MS and advise that that will be no charge for the valve. All water connections were dry at the time of the service.; ordrng 1 WPW10258562 (valve-inlt)

Near Red Poppy Trail, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WSF26C2EXEF01 Arrived on site for refrigerator doors not closing. Inspected door cams. Raised feet up and added grease to the door cams. Tested door operation. Working as designed. Verified inlet valve failure. Return appointment already scheduled. ; ordrng 1 SEENOTE

Near Red Poppy Trail, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

MICROWAVE GE JNM1541DN1WW "Arrived on site to install previous diagnosed parts. Gained access to magnetron and found wave guide burnt(see SD-QuickPic), due to normal wear and tear. Confirmed failure with service manger. Wave guide is not repairable. Assembled unit and mounted. Unit has sensor cooking with rack for heating multiple items at once. ; ordrng 1 SEENOTE (NOT REPAIRABLE )"

Near Carmel Creekside Dr, Hutto, TX 78634
Clif L.

Clif L.

WASHER MAYTAG MHW8200FC0 Arrived on site to diagnose a washer with a damaged door. Found no damage to door but screws in door loose causing the door to separate. Re-mounted screws and re-assembled door properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Petra Path, Austin, TX 78731
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "arrived on site to inspect refrigerator ice maker not working, upon further inspection, I checked temps in the FC section and my reading was 8 degrees. Using my jumper wire, I tested the bottom ice maker in the FC section. The IM harvested but did not dispense water into the tray. I never heard the valve come on. I tested ohms to the valve and it was open. I removed and replaced the valve and retested. Nothing happened. I removed and replaced the ice maker and retested and the unit operated as designed. No water leaks observed during service, job completed."

Near Cambria Dr, Austin, TX 78717
James C.

James C.

REFRIGERATOR KITCHENAID KSC23C8EYY03 Arrived on site and found fresh food evaporator frozen over. Inspected for air leaks and found that the waterlines to reservoir have pushed out and caused air leak from perma gum on back wall. Installed new perma gum to seal and defrosted evaporator. Unit working properly. Job complete

Near Veneto Cir, Leander, TX 78641
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KUDS35FXSS9 "Arrived on site for customer complaint of unit not powering on, found loose connection at junction box, I tightened connection, unit tested good

Near Hudson Ln, Dripping Springs, TX 78620
Thomas L.

Thomas L.

WASHER WHIRLPOOL LSQ9010LG0 Unit will need a new inlet water valve. Collected service fee on today’s visit.; ordrng 1 285805 (water valve)

Near Nattie Wood, Horseshoe Bay, TX 78657
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived onsite for customer complaint of water leaking from dispenser. Tested unit and confirmed issues. Removed water reservoir cover and found water tube not fully secure to dual water valve. Secured tubing. Tested unit. Found dispenser no longer leaks. No other issues found. All water connections were dry at time of service

Near T Bury, Waco, TX 76708
Arthur B.

Arthur B.

DISHWASHER KITCHENAID KDPE234GPS "Arrived onsite for customer complaint of dishwasher not starting unless flip breaker. Found UI not responsive. Also found door latch not engaging. Removed and replaced door latch,console. Reassembled. Unit now powers on and starts as intended. No other issues found. All water connections were dry at time of service."

Near Carriage House Dr, Temple, TX 76502
Kevin B.

Kevin B.

WASHER MAYTAG MHW3505FW1 "Arrived on site and found F8E1 for low water flow, F3E1 water level system, halfway through diagnosis customer explained that they have a three-year warranty. Call did not come in under warranty, this place and that they would have to pay a service fee, they refused. Customer will have to call extended warranty company and correct coverage before we will come back"

Near Eventide Ln, Austin, TX 78748
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site and installed new freezer door hinge and cam. Tested operation and found freezer door is now sitting properly in opening. Used front leveling legs to square cabinet and adjusted fresh food door to level with freezer door. Unit tests good. Job complete

Near La Mirada Street, Leander, TX 78641
Al R.

Al R.

WASHER WHIRLPOOL WTW8500DC5 "Arrived to inspect washer banging. Confirmed the complaint and through inspection of the unit, it was discovered the latch was not operating properly. Removed and replaced the latch.Reassembled and unit tested as designed.JOB COMPLETE"

Near Juniper Cir, Copperas Cove, TX 76522
Lou S.

Lou S.

DRYER WHIRLPOOL WED5000DW2 "arrived on site to inspect dryer not drying clothes. Upon further inspection, customer advised that the drying times are too long. I opened the door and pressed the door switch to show it closed and turned the unit on. I could see that the element was functioning and illuminating. Using a dryer vent test kit (W11224254) from my service van, I tested airflow to the unit. The unit failed all three times. I disconnected the vent hose from the unit and tested again and the unit passed. I advised the my findings and suggested they have someone check the vents. No lint observed during service, job completed."

Near Lavera Dr, Austin, TX 78726
Clif L.

Clif L.

DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site to diagnose a dishwasher that is not cleaning the dishes. Tested unit and found intermittent pump function due to failed control board. Control board and wash pump will need to be replaced to complete repairs. Return date is set for 4/2/19.; ordrng 1 W11087210 (CONTROL)

Near Knollpark Cir, Austin, TX 78758
Brandon C.

Brandon C.

MICROWAVE KITCHENAID KMBP100ESS01 "Arrived on site to replace controls, after replacing, controls and UI, unit tested good."

Near Butler Ranch Rd, Dripping Springs, TX 78620
Steve C.

Steve C.

WASHER MAYTAG MHW7000XG2 Arrive on site for the unit is leaking water. Tested the unit multiple times and unable to duplicate the water leak. Did find the water on the drain pipe and is rising but not overflowing. Advise customer to clean the drain lines and the unit is working properly. If customer calls back to have a second man due to stack units.

Near Yalding Dr, Cedar Park, TX 78613
Clif L.

Clif L.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site to diagnose a washing machine that is not filling with the appropriate amount of water. Tested unit and found no error codes or mechanical failures to machine at this time. I did note homeowner has water softer in the garage. Advised that water softeners create excess of suds and will make the machine misregister the water level, and too far lessen the amount of soap to use to prevent over Sudsing condition. also advised to ensure to run the clean washer cycle every 30 loads to prevent build up of excess soap in the machine. No repairs are needed at this time and all is working properly. No leaks were found at time of service."

Near Liberty Hill, TX 78642
Kevin B.

Kevin B.

REFRIGERATOR GE ZISS420NNSS "Arrived on site and inspected refrigerator and found current temperature in freezer section is 5 to 7°, fresh food section is 39° temperature is correct. Customer experienced a loss of cooling but after disconnecting power for several days they have had it plugged in for over 24 hours and it is working properly. Loss of cooling may have been due to a frosted evaporator, leaving it unplugged as corrected issue. Requested that customer continue to monitor refrigerator for any further signs of a problem. No water leaks from connections at time of service. Collected service fee, job complete"

Near Barton Creek Blvd, Austin, TX 78735
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to test unit for unit no getting power. Test power at junction and found burned wire nut. Replaced wire nut and unit turning on, recommended customer to get electrician to check electrical outlet. Job complete no leaks present at this time."

Near Deeringhill Dr, Austin, TX 78745
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived on site for faulty compressor. Removed failed compressor installed new compressor vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly

Near Rio Grande St, Austin, TX 78705
Thomas L.

Thomas L.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site or customer concern of heat coming out of the oven. Inspected door gasket and hinges and they are installed and are working properly. Visited with customer about venting. Removed door and showed customer how the vet works. Customer does not want an oven that vents as this one does. Customer can contact the manufacturer at 1-800-253-1301

Near Liberty Hill, TX 78642
Thomas L.

Thomas L.

RANGE WHIRLPOOL WOS51EC0HS00 Arrived on site for unit that would not except commands. Found touch panel defective and not excepting commands. Replace touch panel and unit now works properly.

Near Lazy Oaks, Kingsland, TX 78639
Robert J.

Robert J.

WASHER MAYTAG MVWX655DW0 Arrived on job for complaints of wash cycle not working correctly. Found gearcase leaking oil. Will need gearcase and wash plate to complete.; ordrng 1 W10902814 (washplate) and 1 W11035751 (gearcase)

Near Park St, Seguin, TX 78155
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTM354DSS4 "arrived on site to inspect dishwasher making noises during wash cycles. Upon further inspection, I placed the unit in diagnostics and it showed error code F9E1 and F8E2. I cleared the codes and continued with testing. The unit began to wash and was making a rattling noise. It appeared the noise was coming from the diverter area (F9E1). When I went to remove the drain pump, I found a piece of glass in the drain area. I removed ad replaced the sump/motor assembly and tested the unit and it operated as designed with no error codes. I advised the customer of my findings and repairs and made recommendations for detergent and rinse aid use and operation and care tips. No water leaks observed during service, job completed."

Near Quick Fort Dr, Leander, TX 78641
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDF331PAHB0 Arrived on site for dishwasher not drying properly. Checked for error codes and found none. Tested and inspected unit and found failed heating element. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Strathaven Pass, , TX
Steve C.

Steve C.

MICROWAVE MAYTAG MMV4205FZ3 Arrived on site for the unit is not heating. Tested the unit and found the magnetron is defective . Replace the magnetron and tested the unit. Unit works properly and drop complete

Near Rusk Rd, Round Rock, TX 78665
Arthur B.

Arthur B.

WASHER AMANA NTW4516FW3 "Arrived onsite for customer complaint of top load washer leave no water in tub after use. Found water valve solenoid not closing all the way. Removed and replaced water valve. Secured water supply lines. Reassembled and tested unit. Unit’s valves now open and close as intended. Customer also concerned about lint build up. Advised it’s from the material that he is washing. Advised to use drop,water and extra rinse to remedy the problem. No other issues found. All water connections were dry at time of service."

Near Hilltop Loop, Killeen, TX 76549
Lou S.

Lou S.

OVEN WHIRLPOOL WFG525S0HS0 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the Bake/broil ignition wires and tested. Unit operated as designed. No gas leaks detected during service, job completed."

Near Lyndhurst St, Austin, TX 78717
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW5000DW1 Arrived on site for washer making clicking noise. Tested and inspected unit and found no abnormal noise. Talked to customer and tested unit with customer and found customer is referring to clicking noise when unit is locking and unlocking. Instructed customer that this is normal operations. All operations are normal. No water leaks present at time of service.

Near Haleys Way, Round Rock, TX 78665
Diego G.

Diego G.

WASHER MAYTAG MVWB855DC3 Paragon site. Check for noise issues. Found error code for bad shifter. Removed rotor and found rotor grooves worn. When spinning basket found scraping noise coming from gears of transmission. Will need transmission stater clutch and rotor to repair unit. Office to reschedule; ordrng 1 W10915700 (STATOR) and 1 W10915701 (ROTOR )

Near Country Grace S, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER MAYTAG MVWB855DC3 Paragon site. Check for noise issues. Found error code for bad shifter. Removed rotor and found rotor grooves worn. When spinning basket found scraping noise coming from gears of transmission. Will need transmission stater clutch and rotor to repair unit. Office to reschedule; ordrng 1 W10915700 (STATOR) and 1 W10915701 (ROTOR )

Near Country Grace S, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER MAYTAG MVWB855DC3 Paragon site. Check for noise issues. Found error code for bad shifter. Removed rotor and found rotor grooves worn. When spinning basket found scraping noise coming from gears of transmission. Will need transmission stater clutch and rotor to repair unit. Office to reschedule; ordrng 1 W10915700 (STATOR) and 1 W10915701 (ROTOR )

Near Country Grace S, New Braunfels, TX 78130
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WSF26C3EXF01 "Arrived on sore for unit freezing food in RF, found diffuser stuck open, replaced and tested good. Leveled unit and no leaks on site"

Near Julianas Way, Round Rock, TX 78665
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WMH32519HZ1 "Arrived on site for vent not blowing air up, removed unit and found chimney above unit is hung too low causing dampen to crush when installed, advised cust to take pics and have builder trim chimney and call back if needed"

Near Kolbo Drive, Round Rock, TX 78665
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived on site for no cool fridge . Replaced start relay , compressor running but no frost pattern at all on evap. Ordering compressor and evap call to set return visit .; ordrng 1 SERVICEPORT and 1 UVDRIER and 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)"

Near Lamplight Village Ave, Austin, TX 78758
Jonathan  S.

Jonathan S.

WASHER GE GTWN2800D1WW "Arrived on site for washer banging side when spin and not spin speed water of clothes. Performed diagnostics mode and gained access to wash motor. Tested spin cycle and found failed bearing and mode shifter.

Near Boxwood Loop, Georgetown, TX 78628
Tyler B.

Tyler B.

WASHER WHIRLPOOL WFW85HEFW1 "Arrived on site for unit making noise, found hose tapping wall, replaced and. Secured hose and tested good, no leaks on site"

Near Escondido Dr, Georgetown, TX 78633
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Arrived on job to install door. Door shipped to customer, installed door,test functionality,all operation functioning properly. No water leaks detected at time of service."

Near Kyle, TX
Lou S.

Lou S.

WASHER MAYTAG MVWB835DW0 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the gearcase and clutch to do finding gearcase oil on the rotor and the it making a loud grinding noise while in agitate and spin. Calibrated the unit then tested and it operated as designed. No water leaks observed during service, job completed."

Near Bonavista Way, Leander, TX 78641
Joseph C.

Joseph C.

DRYER WHIRLPOOL WED75HEFW0 Arrived on site for “F6E2 error code” complaint. Inspected unit and found control panel to be faulty. Removed and replaced control panel. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.

Near Hubert R Humphrey Rd, Manor, TX 78653
Brandon C.

Brandon C.

OVEN IKEA IBS550DS01 "Arrived on site for customer complaint of error message call for service, found faulty door latch, I replaced latch, unit tested good."

Near Rocky Ridge Loop, Canyon Lake, TX 78133
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDFE304DBL0 "Arrived on site for unit not drying, found control has failed not sending volts to heater, replaced control and tested good, no leaks on site.

Near Bedrock Trail, Austin, TX 78727
Thomas L.

Thomas L.

DRYER WHIRLPOOL WED4815EW1 Arrived on site for unit sparking. Found that the terminal block failed and was causing the spark. Replaced terminal block and open fuse. Unit works properly. Venting is all clean.

Near Blair Ave, Bastrop, TX 78602
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site and found temperature in fresh food is 78, freezer is 75. There is no frost pattern on either evaporator. Took pictures of fresh food Evaporator and sent to LM. ; ordrng 1 COMPRESSOR (RESEARCH PER DW) and 1 SF8404 and 1 W10143759 (drier (service)) and 1 W11116006 (evaporator)"

Near Oxford Dr, Kyle, TX 78640
James C.

James C.

REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site and tested operation. I found the water flowing slowly and customer stated that the filter housing had frozen up. I found the inlet valves making a loud humming noise and replaced them. I also found the filter housing not allowing water to flow through properly and replaced as well. upon installation I found the filter defective as no water would flow through. Customer decided to just purchase a new filter from store. Unit working properly. Job complete

Near Crystal Falls Pkwy, Leander, TX 78641
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WEG750H0HZ0 Arrived on site to replace light socket. Replaced socket test unit and unit test good job complete light working.

Near Canon Yeomans Ct, Austin, TX 78748
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS321SDHB00 "Heard on site. Check for no ice issues. Found bad module on icemaker.Replaced ice maker and cycled, all functions tested OK. Instructed customer to allow 24 to 48 hours for I spend a fill up all the way. No leaks present. Job complete"

Near Gruene River Dr, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS321SDHB00 "Heard on site. Check for no ice issues. Found bad module on icemaker.Replaced ice maker and cycled, all functions tested OK. Instructed customer to allow 24 to 48 hours for I spend a fill up all the way. No leaks present. Job complete"

Near Gruene River Dr, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS321SDHB00 "Heard on site. Check for no ice issues. Found bad module on icemaker.Replaced ice maker and cycled, all functions tested OK. Instructed customer to allow 24 to 48 hours for I spend a fill up all the way. No leaks present. Job complete"

Near Gruene River Dr, New Braunfels, TX 78132
Robert J.

Robert J.

DRYER WHIRLPOOL WED8540FW0 "Arrived on job for complaints of dryer taking multiple loads to dry. Called tech line SR:7724431127 Said to run install diagnostics and check exhaust temperature. Found exhaust temperature at 153 (within range). Ran installed diagnostics test mode and air flow test passed. Tech sheet said if all tests passed to replace control board. Replaced control board,test operation,all operation functioning properly."

Near Cornflower Ct, New Braunfels, TX 78130
Paul R.

Paul R.

DRYER WHIRLPOOL WET3300SQ2 Arrived onsite for the dryer that won’t start. I found the actuator on the door switch had broken off. I replaced the door switch and tested the unit. The unit is working as designed. Call complete.

Near Hancock Dr, Austin, TX 78731
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site to diagnose a refrigerator that is over cooling in the RC. Tested unit and found temperature is correct at this time but due to placement of items in the refrigerator airflow is being blocked causing over cooling in sections. Advised homeowner on shelf style and circulation needed three unit to ensure proper cooling. No further repairs are needed and no leaks were found at time of service.

Near Williams Rd, Burnet, TX 78611
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWC6ESWW0 Arrived on site for washer starts agitating as soon as cycle is started. Performed diagnostics mode and tested unit. Found pressure switch faulty. Schedule return for Tuesday the 2nd. Customer requested AM for return.; ordrng 1 SEENOTE (REQ AM) and 1 WPW10292584 (SENSOR SWITCH )

Near S Austin Ave, Georgetown, TX 78626
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site for no drain dishwasher . Found new disposer with knock out still in .removed knock out and unit is now draining properly .

Near Avenue A, Austin, TX 78751
Steve C.

Steve C.

MICROWAVE WHIRLPOOL WMH32519FS1 Arrived on site for to do a touch up paint on the unit due to arcing. Use the Touch up paint and tested the unit. Unit works properly and job complete.

Near Crown Anchor Bend, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL GBD307PDS4 "Arrived on site to install previous diagnosed parts. Turned breaker off to double oven. Found unit not mounted in. Removed unit and gained access to cooling fans. Removed failed fans and installed new. Tested operation. Installed unit and drilled holes in cabinet and added screws to mount unit, with customer permission. Tested unit, all tested good. Paid in full prior service."

Near S Austin Ave, Georgetown, TX 78626
Steve C.

Steve C.

WASHER MAYTAG MVWB835DW4 Arrived on site for the unit is not washing properly. Customer has a video where it’s a small load and the wash plate is barely moving but not the clothes. Tested the unit in diagnostics and received error code F0E3 overload. There is no friction in between the tubs. Found the gear case is weak. Will need to order the gear case and use the control on the next visit.; ordrng 1 W10811956 (GEAR CASE)

Near Bellini Ln, Leander, TX 78641
James C.

James C.

WASHER MAYTAG MVWB835DW4 Arrived on site and tested operation. I found unit has F0E3. Customer had video of error on the only load and unit was not overloaded. Check for resistance in basket and found none. Installed new clutch and tested operation after running calibration. Unit operating properly after repair. Job complete

Near Bellini Ln, Leander, TX 78641
Lou S.

Lou S.

OVEN WHIRLPOOL WOD51EC0AS "arrived on site to inspect oven door hinges. Upon further inspection, I found that the door had been removed from the unit and the hinge clips were not set correctly causing the hinges to pop. Due to the clips being badly damaged, they will need to be replaced. After removing ad replacing the hinges and in an attempt to install the door, I found that the left hinge receiver was damaged and would not support the left hinge. Unit door was left off of the unit for safety. Scheduled return service for 04/02/19. I’m ordering the hinge receiver and CNOTE-LSO. There was no MS placard on the unit, but customer had a POP that had the Model number on it. Serial was marked as a pseudo.; ordrng 1 CNOTE (LSO) and 1 WPW10616802 (hinge-recv)"

Near Grand Oaks Loop, Cedar Park, TX 78613
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW8000DW5 Arrived on site for washer not starting . Found UI start button stuck or not receiving push commands . Replace console UI . Ran calibration and diagnostics . All checked Normal . Nonwater leaks detected at time of service . Job complete .

Near Village Way Dr, Austin, TX 78745
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JFFCC72EFS02 "Arrived on site for no water. Per tech support installed reducing valve and water line checked water connections no leaks,tested water dispenser unit working as designed. Good water flow from dispenser."

Near Scenic Bluff Dr, Austin, TX 78733
Thomas L.

Thomas L.

DISHWASHER KITCHENAID KUDC10IXWH0 Customer finally answered the door. While I was waiting on her to open the door Mr. appliance drove up. She wanted him to do the repair because he charged her money 2 weeks ago and it’s a callback on them. So we’re going to cancel this call.

Near Lynn Cove, Georgetown, TX 78633
Robert J.

Robert J.

DRYER MAYTAG MED5500FW1 "Arrived on job for complaints of mist never shutting off. Found valve stuck in open position,will need valve to complete,valve was not sent with me.; saved tckt"

Near Rain Forest Dr, Austin, TX 78746
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KSSC42FTS17 "Arrived on site and found no ice production, cycled icemaker manually and motor is moving but could not hear a valve energize. Replaced valve and cycled icemaker again twice and although valve energized water was not dispensed into ice tray. A new water filter housing will be needed to correct issue. Customer will need to purchase a new water filter. No water leaks detected at time of service, job complete ; ordrng 1 WPW10121140 (housing)"

Near Lenape Trail, Austin, TX 78736
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KSF26C7XYY04 Arrived on site and found cracked ice fill tube under fridge. Unit is now operating as designed after replacing cracked fill tube.

Near Walling Dr, Austin, TX 78705
Andy  B.

Andy B.

REFRIGERATOR FRIGIDAIRE FFSS2615TS0 Arrived on site to install previously diagnosed parts. Gained access to capillary tube and installed sound damper pads. Reassembled unit and all operations are normal. No water leaks present at time of service.

Near Cresswell Dr, Pflugerville, TX 78660
Al R.

Al R.

WASHER MAYTAG MVWB855DC3 Arrived to inspect washer not filling. Confirmed the complaint and removed and replaced the housing. Reassembled the unit and unit tested as designed. Calibrated the washer and zip tied the drain hose..CUSTOMER SATISFIED JOB COMPLETE

Near County Rd 3343, Kempner, TX 76539
Arthur B.

Arthur B.

OVEN WHIRLPOOL WFE515S0ES0 Arrived onsite. Customer can not locate closing document to validate warranty. Customer will need R/S; saved tckt

Near Karey Dr, Temple, TX 76502
Lou S.

Lou S.

DISHWASHER IKEA IUD7070DS3 "arrived on site to inspect dishwasher not operating. Upon further inspection, I found the unit with no power. I turned the unit en back on at the switch (hardwired) with no change. I checked the breaker ad it appeared to be good. I turned the breaker off and waited then turned it back on and still nothing. I tested voltage at the junction box and found only 1.7V. I tested voltage at the control and got the same results. I tripped the breaker one more time and still nothing. I advised the customer of my findings and advised that an electrician would need to take a look at the electrical aspects. No water leaks observed during service, job completed."

Near Lachlan Dr, Austin, TX 78717
Joseph C.

Joseph C.

REFRIGERATOR GE GSE25HMHBHES "Arrived on site for “no water” complaint. Inspected unit and found manifold clogged. Removed and replaced manifold. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Kelly Ct, Bastrop, TX 78602
James C.

James C.

VENTHOOD WHIRLPOOL UXT5236BDS1 Arrived on site and inspected unit. I found the discoloring due to the protective plastic residue still on the finish. After tested I found the fan blade not sitting properly on motor causing a rubbing noise. Removed blade and inspected. Reinstalled and tested operation. Unit tests good. Job complete

Near Tinto Street, Leander, TX 78641
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS322FDAB01 Arrived on site and determined lack of water was a result of blockage in water line to fridge

Near E 18th 1/2 St, Austin, TX 78702
Al R.

Al R.

DISHWASHER WHIRLPOOL KDTE704DSS0 Arrived to inspect dishwasher not working. Confirmed the complaint. Removed and replaced the panel. Reassembled the unit and unit tested as designed.

Near Richland Dr, Belton, TX 76513
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF990SLAM00 Arrived on site. Confirmed leak on freezer evaporator. Part packaged was incorrect. Informed customer and will need to reschedule 2hrs with SS tech. (by CS)

Near Old Windmill Rd, Bastrop, TX 78602
Tyler B.

Tyler B.

WASHER MAYTAG WFW9200SQ00 "Arrived on site for unit giving f 28. Opened top and found heavy rodent damaged advised customer, cust didn't want to attempt repair. No leaks on site"

Near Pearce Rd, Austin, TX 78730
Thomas L.

Thomas L.

DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site for unit that will not start. Found power in control but not out. Unit also has a fail door switch. Unit will also need the sea all trim at the control panel. Office will locate and reschedule call.; ordrng 1 W11213719 (SEAL) and 1 WPW10653840 (door latch)

Near Co Rd 200, Liberty Hill, TX 78642
James C.

James C.

WASHER MAYTAG MHW5500FW1 Arrived on site and tested operation. I found the bellow not sealing to door. Installed new bellow and tested. Unit working properly and all water connections dry at time of service. Job complete

Near Glen Field Dr, Cedar Park, TX 78613
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS312SNHB00 Arrived on site for unit consistently running. Found gap at air channel entering fresh food causing air flow to leak out. Added adhesive to gap checked air flow into fresh food good.

Near Brodie Ln, Austin, TX 78748
Andy  B.

Andy B.

DRYER WHIRLPOOL MED3500FW1 Arrived on site for dryer with bad smell and not drying properly. Tested and found no abnormal smell. Talked to customer and he said that is smelled like a dryer but in a bad way. Performed temperature test and found temperature reached 178° disassembled unit and inspected all areas of interior. Found nothing that would cause bad smell. Called tech line and spoke with JK ( SR# 7724490541) Made aware of issues and was informed that unit is operating as designed and that smell described is not abnormal. Spoke with on unit operations and on use and care and practice for best performance. No repairs are needed.

Near E Yager Ln, Austin, TX 78753
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC604FSS00 "Arrived on site for noise issue. Found noise from ice box fan. Checked freezer compartment found no ice build up in freezer,found rubber door gasket not sealing to liner causing air to enter to vents and causing ice build up unit will need both gaskets. Called partner team for issue,got autho for repair. AUTHO: KJIGJJIAPL1; ordrng 2 W10720073 (GASKETS)s and 1 W10865318 (ICE FAN)"

Near Mesa Dr, Austin, TX 78731
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL KRFC704FPS00 Arrived onsite for the refrigerator with a no ice condition. I found the fill tube frozen in the door. I found one of the fill tube heater wires broken at the molex connector at the door. I stripped the wire and shoved it in the connector to get the unit to work temporarily and ran test 97 after running test 66 and defrosting the tube. The icemaker mold filled with water. While doing the repair the customer contacted Whirlpool and the gave her parts authorization KJIET00FP1 to cover the part. I replaced the fill tube and tested the unit. The unit works as designed. There were no water leaks present at the time of service. Call complete.

Near Shadestone Terrace, Austin, TX 78732
James C.

James C.

REFRIGERATOR KITCHENAID KSBS25IVBL01 Arrived on site and for unit dispensing crushed ice only. I found the ice maker fill funnel has ice build up and ice running down front of door. Upon further inspection I found that ice has been falling behind the ice maker due to the ice bin being broken and obstructing ice from falling into the bin properly. Installed new bin and tested. Unit working properly. Job complete

Near N Rim Dr, Leander, TX 78641
Wesley P.

Wesley P.

OVEN GE CGS990SET5SS Arrived on site and repaired with Ignitor. All checks good during testing. Unit is operating as designed.

Near Enfield Rd, Austin, TX 78703
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDTM354DSS0 "Arrived on sote for unit with Burt electronics. Found harness and controls burnt replaced harness and panel and control and Testd good,no leaks on site"

Near Josh Ln, Austin, TX 78730
Diego G.

Diego G.

REFRIGERATOR JENN-AIR JFX2897DRM02 "Arrived on site. Replaced single water valve behind unit. Cycled icemaker and dispenser, all functions tested OK. No leaks present. Job complete"

Near Copper Crest, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR JENN-AIR JFX2897DRM02 "Arrived on site. Replaced single water valve behind unit. Cycled icemaker and dispenser, all functions tested OK. No leaks present. Job complete"

Near Copper Crest, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR JENN-AIR JFX2897DRM02 "Arrived on site. Replaced single water valve behind unit. Cycled icemaker and dispenser, all functions tested OK. No leaks present. Job complete"

Near Copper Crest, New Braunfels, TX 78132
James C.

James C.

RANGE JENN-AIR JDRP548WP02 Arrived on site and installed new control. Tested operation and found that the display is not lighting up. Upon further inspection I found the communication harness has melted together causing voltage loss. Separated wires and sealed with electrical tape for testing and found display now working. Unit will need new communication harness to complete repair; ordrng 1 W10344051 (harns-wire)

Near Flat Iron Ct, Leander, TX 78641
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on job for complaints of lights not working in freezer and dim in rc cabinet. Replaced 1 module in freezer, all lights came on and brightened rc cabinet. No leaks detected at time of service."

Near Boulder Oak Dr, New Braunfels, TX 78132
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL GU2475XTVY1 Arrived on site and repaired upper rack problem with new wheels and new stops. All checks good.

Near Stamford Ln, Austin, TX 78703
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW7040DW1 Arrived on site for washer dripping water. Tested and inspected unit and found failed water valve housing. Part and labor still under warranty from prior repair. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Enclave Way, Hutto, TX 78634
Diego G.

Diego G.

WASHER WHIRLPOOL MHW6630HC0 Arrived on site. Check for low flow issues. Found error code for not enough water pressure. Verified cold and hot water all checked OK. When attempting to replace water valves found cold valve broken. Will need new water valve and will get main control for back up as well. Office to reschedule; ordrng 1 W11316256 (WATER VALVE ) and 1 W11329039 (ACU)

Near Mill Run, New Braunfels, TX 78132
Diego G.

Diego G.

WASHER WHIRLPOOL MHW6630HC0 Arrived on site. Check for low flow issues. Found error code for not enough water pressure. Verified cold and hot water all checked OK. When attempting to replace water valves found cold valve broken. Will need new water valve and will get main control for back up as well. Office to reschedule; ordrng 1 W11316256 (WATER VALVE ) and 1 W11329039 (ACU)

Near Mill Run, New Braunfels, TX 78132
Diego G.

Diego G.

WASHER WHIRLPOOL MHW6630HC0 Arrived on site. Check for low flow issues. Found error code for not enough water pressure. Verified cold and hot water all checked OK. When attempting to replace water valves found cold valve broken. Will need new water valve and will get main control for back up as well. Office to reschedule; ordrng 1 W11316256 (WATER VALVE ) and 1 W11329039 (ACU)

Near Mill Run, New Braunfels, TX 78132
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site for the unit is not freezing or cooling properly. Tested the unit and found the unit will turn off and then turn back on and will display power outage. Found the relay on the Orion board would make a clicking noise and then power off the unit will need a new Orion board and a new control board for the next visit. Also advise customer not to use the surge protector. Found the fresh food temperature is at 59° and the freezer is at 15°.; ordrng 1 W11164517 (CONTROL)

Near Lookout Knoll Dr, Leander, TX 78641
James C.

James C.

DRYER WHIRLPOOL WED5000DW2 Arrived on site and tested operation. I found that the tensioner has evidence of bearing failure as well as the drive belt damaged. Installed new belt and tensioner from repair kit and tested operation. U it working properly and no lint build up in unit. Job complete

Near Hopen Cove, Leander, TX 78641
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF560SMYB04 "arrived on site to inspect refrigerator temps. Upon further inspection, I checked temps in the RC=52 & FC=1 degree. Placed unit in diagnostics and when I tested the Evap fan nothing came on. I pulled the FC door and drawers and found the Evap cover had ice built up on it. I attempted to remove the cover, but it was frozen to the evaporator. I advised the customer that the unit would need to be defrosted before I could go any further with repairs due to possible damage to other parts of the unit. I had the customer sign a waiver of damages from defrosting refrigerator and advised to place towels around the unit to protect walls and baseboards. Unit is not connected to water so no leaks observed during service. I will return with all prescreened parts. Scheduled return service for 04/02/19.; schdld next appmnt for 4/2 TUE !"

Near Parkwood Dr, Leander, TX 78641
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDFE104DSS4 "Arrived on site for unit door not latching, found latch broken internally, R&R door latch and strike and tested good, no leaks on site cust also stated unit not washing very well, found spray arms clogged and un able to clear, unit will need new upper and lower spray arms to complete ; ordrng 1 WPW10448645 (arm-spray) and 1 WPW11101428 (SPRAY ARM )"

Near Pin Oak Ln, Round Rock, TX 78681
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the Orion board and main control. Once the unit was plugged in, the compressor came on and I could hear the unit begin to operate. Both sections began to cool. No water leaks observed during service, job completed."

Near Lookout Knoll Dr, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR GE PSI23NGPABB Arrived on site for noise issue. Unit over cooling in fresh food compressor powered on loud noise from compressor piston hitting inner shell diagnosed faulty damper and compressor

Near Precipice Cove, Austin, TX 78731
Robert J.

Robert J.

DISHWASHER FRIGIDAIRE FFCD2413US "Arrived on job for complaints of water leaking. Found gasket damaged causing leak. Replaced gasket and ran test cycle,no water leaking."

Near Ashford Dr, Spring Branch, TX 78070
Lou S.

Lou S.

REFRIGERATOR GE GFE28HSHBSS "arrived on site to inspect refrigerator UI lighting up off and on. Upon further inspection, the customer advised that the “fridge” button would light up on and off on its own and sometimes the temps would change on their own. I found service bulletin REF04-15 which refers to the UI touch keys activating without being touched. It references using an Appliance Programmer WR99R10356 and reprogram the control and not to replace the UI. I attempted to contact GE Techline to get more info on the programmer and could not get I; touch with anyone. I notified the office CS and he advised to close the ticket as complete as he would contact GE Techline tomorrow morning 03/29/19 and find it about the programmer and then contact the customer to reschedule if needed. No water leaks observed during service, job completed."

Near Falcon Ln, Leander, TX 78641
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL KRFC604FSS00 "Arrived on site to diagnose a refrigerator that is not cooling. Tested unit and found RC evaporator completely encased in ice. Follow up service pointer and main control, Orion control, evaporator cover, and indoor ice maker will all need to be replaced to complete repair. Advised homeowner to thaw unit out 48 hours prior to service the repairs can be completed. Return date is set for 4/1/19 with an a.m. request.; ordrng 1 W10898228 (icemaker) and 1 W11131873 (cntrl-elec)"

Near Lakeshore Ln, Sunrise Beach Village, TX 78643
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for dishwasher leaking. Checked for error codes and found F6-E4 (Open float switch) Performed diagnostics mode and could not recreate leak. Customer informed me that unit does not leak on every use, only leaks sometimes. Inspected under sink and found signs of water damage and mold from possible sink leakage. (See SD-QuickPic) Spoke with customer on leak possibly being from sink and dripping down to dishwasher. Customer feels this in not the case. Removed outer door and inspected inside door area for signs of water leaks or damage and found none (See SD-QuickPic) Called tech line and spoke with Mike (SR # 7724460550) Made aware of issues and what has been done. Was instructed to speak with customer on soap usage again and on loading. Instructed customer on this and also to keep an eye on under sink area for possible sink leaks being the issue. No water leaks present at time of service."

Near Settlers Valley Dr, Pflugerville, TX 78660
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHB1 Arrived on site to test unit for unit not washing correctly. Test unit and found unit not getting water in. Found float stuck in the full position making unit not get water. Secured float to moth test unit and unit filling with water. Advised customer to run hot water at sink and to use rinse aid for white spots. Unit working as designed at this time no leaks present.

Near Lazy Creek Dr, Austin, TX 78724
James C.

James C.

REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site and installed new control and regulator valve. Used steamer to remove ice from evaporator and installed new fan harness kit. Tested operation and found unit working properly and all water connections dry at time of service. Job complete

Near Fall Creek Loop, Cedar Park, TX 78613
Wesley P.

Wesley P.

WASHER MAYTAG MHWC7500YW0 Arrived on site and installed MCU to correct spin speed issue. Unit is now operating as designed. All checks good.

Near Barton Springs Rd, Austin, TX 78704
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRT318FMDM02 Arrived onsite for builder complaint of top mount refrigerator leaking from bottom. Removed water valve and found fill tube not secured to valve. Secured feed tube. Unit no longer leaks. No other issues found. All water connections were dry at time of service.

Near Jarrell, TX
Robert J.

Robert J.

COOKTOP WHIRLPOOL WFC150M0EB3 "Arrived on job for complaints of burners not boiling water, tested burners,getting correct voltage. Replaced burners on unit,tested burners all heating correctly."

Near Mistflower, New Braunfels, TX 78130
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDT730PAHV0 Arrived on site for dishwasher not getting water. Checked for error codes and found F4-E3 (Wash motor not running) Tested and inspected unit and found failed sump motor assembly. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Forest Sage St, Manor, TX 78653
Leonardo C.

Leonardo C.

DISHWASHER GE GDF510PSD6SS Arrived on site to test unit for unit not letting you select heat dry. Found customer trying to select heat dry on rinse cycle. Advice customer that you can not select heat dry on rinse cycle. You can only select heat dry on normal cycle or heavy not on rinse. Turned heating element on manually and heater working correctly. Job complete no leaks present at this time.

Near Sydney Marilyn Ln, Austin, TX 78748
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived onsite for customer complaint of dishwasher not starting. Found control would click and UI would shut off and on. Removed control, sump n motor and door latch. Installed all new replacements. Reassembled and tested. Unit still would click on and off. Inspected all wiring and found no signs of shorts. Called WPL Techline JK SR#7724482077. Advised to have UI keypad changed due to possible short in 5V system. Ordering UI. R/S for Friday 3/29. All water connections were dry at time of service.; ordrng 1 W11028325 (UI)"

Near Buckskin Trail, Temple, TX 76502
Arthur B.

Arthur B.

ICE MACHINE WHIRLPOOL GI15PDXZS1 Arrived onsite for customer complaint of ice machine shuts off intermittently. Confirmed issues. Found external drain pump hose kinked in rear. Was able to adjust drain hose to free kink. Unit now drains as intended and does not shut off. No other issues found. All water connections were dry at time of service.

Near Lakeview Dr, Belton, TX 76513
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site and removed remaining Evap ice. Then replaced Evap harness and cover. Insulated with truck stock permagum per techline past advice. All checks good.

Near Norwalk Ln, Austin, TX 78703
Wesley P.

Wesley P.

REFRIGERATOR GE PSB42YSKBSS Arrived on site and found no power to solenoid for icemaker because harness came incorrect form factory. New parts not available. All else checks good. Advised customer no ice condition.

Near Exposition Blvd, Austin, TX 78703
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "arrived on site to inspect refrigerator door handles. Upon further inspection, I found the pre drilled hole in the left RC door was not aligned causing the screw to be loose. Used small screwdriver to align the outer panel and inner frame, reinstalled screw and refit handle. No water leaks observed during service, job completed."

Near N Frontier Ln, Cedar Park, TX 78613
Lou S.

Lou S.

DRYER MAYTAG MEDC215EW1 "arrived on site to inspect dryer operations. Upon further inspection, the customer advised that the unit shuts down mid-cycle and trips the breaker. I tested the units airflow using a dryer vent test kit and the unit failed all three times tested. I inspected the dryers components and tested ohms to all and all were good. I found that the metal plate in the element was burnt and badly warped and would eventually crack or ground out. I checked voltage at the outlet and terminal block and got 250V. I checked voltage at the motor and it was good ad checked the door switch and it was good as well. I checked the breaker and it appears to be an older one. I removed and replaced the element and recommended the customer to have an electrician inspect the breaker. No lint observed during service, job completed."

Near Alta Vista Dr, Leander, TX 78641
Tyler B.

Tyler B.

COOKTOP KITCHENAID KCED600GBL01 "Arrived on site for unit not turning left back burner, found switch failed, replaced switch and tested good."

Near Oak Tree Dr, Georgetown, TX 78628
Joseph C.

Joseph C.

DRYER MAYTAG MEDX655DW1 "Arrived on site for “not heating” complaint. Per my previous diagnosis, removed and replaced temperature selector switch. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."

Near E Browning St, Manor, TX 78653
Tyler B.

Tyler B.

OVEN WHIRLPOOL WFG505M0BS3 "Arrived on sote for broken door. Found handle was too tight and caused glass to shatter, replaced door and tested good, no leaks on site"

Near Creek Ledge, Austin, TX 78731
Scott  M.

Scott M.

OVEN WHIRLPOOL GGG390LXS05 Arrived on site for range leaking gas . Used leak detected on all fittings . Turned gas on .no leaks detected . Both ovens and top burners all functioning normally still no leaks or the smell of gas . Tested in cabinets at shut off valve . All checked normal and no leaks detected at time of service .

Near Bentley Garner Ln, Austin, TX 78748
Arthur B.

Arthur B.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived onsite for customer complaint of dishwasher not draining. Tested unit and found drain pump not moving water. Removed and replaced drain pump. Reassembled and tested unit. Unit now drains as intended. No other issues found. All water connections were dry at time of service.

Near Highland Spring Ln, Georgetown, TX 78633
Thomas L.

Thomas L.

WASHER WHIRLPOOL WFW87HEDC0 Arrived on site for locked door and failure code for no fill. Replaced failed pressure switch. Also replaced control for locked door. Customer ran one successful load after I departed. Will contact customer again tomorrow for her report. ; saved tckt

Near Pristine Dr, Georgetown, TX 78633
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW92HEFC0 Arrived on site for clogged valves . Removed sediment cups and flushed water lines / cups out . Ran diagnostics cycle all checke good no water wake detected at time of service . Job complete .

Near Humboldt Ln, Austin, TX 78746
Joseph C.

Joseph C.

DISHWASHER KITCHENAID KDTM354ESS3 "Arrived on site for “poor wash performance” complaint. Inspected unit and found diverter connection to be barely in receptacle. Inserted connection into receptacle. Tested unit, unit is performing as designed. No leaks detected, at time of service."

Near Celtic Ct, Austin, TX 78754
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL ED5LVAXWQ00 "Arrived on job for complaints of cooling issue. Found small frost pattern on evaporator. Took off kick plate and found large build up of lint/dust throughout condenser . Cleaned condenser and surrounding areas thoroughly, frost pattern improved greatly all functionality working properly. No leaks detected at time of service."

Near Catalpa Dr, Kyle, TX 78640
Joseph C.

Joseph C.

DRYER WHIRLPOOL WED4950HW0 "Arrived on site for no power to unit/not starting” complaint. Inspected unit and found cutoff and high limit fuse blown. Removed and replaced cutoff and high limit fuse. Tested unit. Unit is performing as designed. No leaks detected, at time of service. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."

Near Gaelic Dr, Austin, TX 78754
Scott  M.

Scott M.

REFRIGERATOR FRIGIDAIRE LFTR1832TF0 Arrived on site leaking around the fresh air and light assembly in fresh food . Removed evap cover and drain pan . No Ice build up detected . Poared a cup of water down drain hole and it went straight into fresh food . Called tech line Sr # 82484196. Told to install drain tube kit part 5303918261. Please set return visit .; ordrng 1 5303918261 (drain tube kit)

Near Brook Crest Rd, Austin, TX 78744
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site and inspected refrigerator and found no ice production, replaced icemaker and cleared frozen ice fill tube. Also found water will not dispense with current filter in place. Customer has a bypass and a new filter and it works properly with either, if issue persists a new water reservoir and filter housing should be replaced. No water leaks detected at time of service, job complete"

Near Coldwater Hollow, Buda, TX 78610
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS331SDHM00 Arrived on site for the unit is not freezing or cooling. Tested the unit and found the evaporator cover is frosted over. Thawed out the ice and found the evaporator motor is not turning on. There’s 120 volts to the motor. Replaced the evaporator motor and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Westinghouse Rd, Georgetown, TX 78626
Diego G.

Diego G.

MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site. Check for no operation issues. Found loose connection at control not allowing display to kick on. Repositioned connector and reconnected to control. All functions tested OK. John complete

Near Creekside Way, New Braunfels, TX 78130
Diego G.

Diego G.

MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site. Check for no operation issues. Found loose connection at control not allowing display to kick on. Repositioned connector and reconnected to control. All functions tested OK. John complete

Near Creekside Way, New Braunfels, TX 78130
Diego G.

Diego G.

MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site. Check for no operation issues. Found loose connection at control not allowing display to kick on. Repositioned connector and reconnected to control. All functions tested OK. John complete

Near Creekside Way, New Braunfels, TX 78130
Steve C.

Steve C.

WASHER MAYTAG MVWB850WL0 Arrived on site for the units latch lock. Tess of the units and found the latch is broken. Replace the latch and test of the unit. Unit works properly and all water connections were drying at the time of service.

Near N Austin Ave, Georgetown, TX 78626
Kevin B.

Kevin B.

REFRIGERATOR FRIGIDAIRE LFTR1832TF0 "Arrived on site and inspected refrigerator and removed Control box housing and found drain nozzle is locked, took multiple pictures used steamer to clear it. Also use the steamer and a quarter inch waterline to ensure that the drain line is clear all the way through the cabinet of the refrigerator. No further repair is required at this time, no water leaks from connections at time of service, job complete."

Near Brook Crest Rd, Austin, TX 78744
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near San Bernard Trail, Hutto, TX 78634
Jonathan  S.

Jonathan S.

COOKTOP WHIRLPOOL WCG97US0DS00 "Arrived on site for cooktop having burnt spot and not able to remove. Inspected unit and spot. Attempted to remove spot, some of it removed. Spoke with customer on cleaning operations. Tested unit all tested good. Picture of spot on SD-QUICKPIC."

Near Naranjo Dr, Georgetown, TX 78628
Scott  M.

Scott M.

RANGE AMANA AGR5330BAS3 Arrived on site for oven bottom loose . Found back or oven liner not sitting in back brackets . Reinstalled bottom liner . No gas leaks detected at time of service . Job complete .

Near W 38th St, Austin, TX 78705
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site and inspected refrigerator and found ice cubes are hollow, found water dispenser will energize but nothing is dispensed. Removed water filter and water will now dispense. Ran test 57 and icemaker cycled properly, ran test 45 and icemaker filled properly. Will need to bring back a new water filter housing, customer will also purchase a new filter. Used tape to hold down filter replacement switch inside of housing. Remove tape when filter has been replaced. No water leaks from connections at time of service; ordrng 1 8567668 (tie-wire) and 1 W10238156 (housing) and 1 W10702033 (reservoir)"

Near Juniper Ct, San Marcos, TX 78666
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site for customer complaint of ice maker not working, found ice maker would not power on water valve, also found faulty water valve. After replacing valve and ice maker, unit tested good.

Near Claudell Dr, Kyle, TX 78640
Diego G.

Diego G.

OVEN WHIRLPOOL WFG515S0ES1 "Arrived on site. Check for burner and I’ve been issues. Ran oven and found temperature 80° higher. Also found left front burner intermittently not kicking on. Called tech-support and they have a new style of burner cap To help ignite burner. Will need control, sensor and cap To repair unit. Rescheduled for 3/29/19 cust requesting afternoon appt if possible ; ordrng 1 CNOTES (CNOTES ) and 1 W10881749 (CAP FOR BURNER )"

Near Ridge Forest Dr, New Braunfels, TX 78130
Diego G.

Diego G.

OVEN WHIRLPOOL WFG515S0ES1 "Arrived on site. Check for burner and I’ve been issues. Ran oven and found temperature 80° higher. Also found left front burner intermittently not kicking on. Called tech-support and they have a new style of burner cap To help ignite burner. Will need control, sensor and cap To repair unit. Rescheduled for 3/29/19 cust requesting afternoon appt if possible ; ordrng 1 CNOTES (CNOTES ) and 1 W10881749 (CAP FOR BURNER )"

Near Ridge Forest Dr, New Braunfels, TX 78130
Diego G.

Diego G.

OVEN WHIRLPOOL WFG515S0ES1 "Arrived on site. Check for burner and I’ve been issues. Ran oven and found temperature 80° higher. Also found left front burner intermittently not kicking on. Called tech-support and they have a new style of burner cap To help ignite burner. Will need control, sensor and cap To repair unit. Rescheduled for 3/29/19 cust requesting afternoon appt if possible ; ordrng 1 CNOTES (CNOTES ) and 1 W10881749 (CAP FOR BURNER )"

Near Ridge Forest Dr, New Braunfels, TX 78130
Clif L.

Clif L.

WASHER MAYTAG MVWB855DC3 Arrived on site to diagnose a washer that is leaving film on clothing. Tested unit and found pressure system fault and overload error codes saved in control. These were caused by over sudsing due to overusage of soap with a water softener. Advised homeowner on soap usage with softener system on home and best cycles and options to use for best results. No further repairs are needed at this time and no leaks were found at time of service.

Near Pedernales Canyon Trail, Spicewood, TX 78669
Joseph C.

Joseph C.

DRYER WHIRLPOOL WED4616FW0 "Arrived on site for “no heat/no power” complaint. Per my previous diagnosis, removed and replaced element, cutoff, fuse and feet. Tested unit with Whirlpool vent test kit. Vent line is clogged. Not able to reconnect vent line until venting is cleaned out. Clogged venting can and will cause blown fuses, due to heat not being allowed to escape. Maintenance will need to clear venting, before unit may be operated. Unit is performing as designed, otherwise."

Near Northeast Dr, Austin, TX 78723
Joseph C.

Joseph C.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for “leaking water” complaint. Per my previous diagnosis, removed and replaced control and user interface. Ice box fan is working, now, but does not seem to be functioning at optimal performance. Ordering new ice box fan. No leaks detected, at time of service. Return for repairs on 04/02.; ordrng 1 W10846539 (ICE BOX FAN )"

Near James Garfield St, Manor, TX 78653
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site to replace water tube, icemaker, and water valve for refrigerator. Replaced all three parts and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed."

Near Centerview Dr, Horseshoe Bay, TX 78657
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH76719CS1 "arrived on site to inspect microwave with no power. Upon further inspection, I found the unit plugged in and the unit showed no power. I tested the outlet and found 124V. I removed the top grill and control panel and removed the fuse and tested it. It showed 0 ohms. I tested the switches and they were all good I replaced the fuse and tested the unit and it operated as designed. Job completed."

Near Little Elm Trail, Cedar Park, TX 78613
Paul R.

Paul R.

OVEN JENN-AIR JJW2827DS01 Arrived onsite for the oven to replace the control panel that was shipped to the customer from Jen-Air. I replaced the panel and set it up. I confirmed the unit had the 14.00 UI software version and took a photo. Call complete.

Near Jasperwood Ct, The Hills, TX 78738
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT318FMDM02 "Arrived on site for no cool. Unit not powering on diagnosed faulty control. Installed new control,compressor and fans powered on unit working as designed"

Near Rio Grande St, Austin, TX 78705
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRT779REYW00 "Arrived on site and inspected refrigerator and found no ice production cycled icemaker and the motor is operating properly and a valve energizes but The ice tray doesn’t fill. Removed icemaker and found fill tube is Frozen. Took one picture. Cleared ice and icemaker will now fill properly. Water dispenser in door has been operating properly since previous technician visit. No water leaks from connections at time of service, job complete."

Near Sundown Ridge, Austin, TX 78737
Joseph C.

Joseph C.

WASHER SAMSUNG WF206BNW/XAA "I’ve done on site for “unit creating smoke, while in spin cycle” complaint. Inspected unit and found door boot worn due to basket bearings worn out. Looked up parts and found tub assembly is no longer made and no longer available.

Near Abbey Glen Ln, Austin, TX 78753
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived on site for faulty compressor. Removed faulty compressor,installed new compressor and filter drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"

Near Bentwood Rd, Austin, TX 78722
Robert J.

Robert J.

RANGE WHIRLPOOL WFE505W0HZ Arrived on job for complaints of burner not working. Found the left front burner open. Replaced burner and test.

Near Roadrunner Spur, Canyon Lake, TX 78133
Steve C.

Steve C.

WASHER WHIRLPOOL WTW6600SW2 "Arrived on site or the unit keeps giving the overload error. Tested the unit in diagnostics and cycle number one the water would not stop filling up the tub. Found the shaft has seized onto the inner basket. The unit will need a new bearing kit shaft, and inner tub. Customer advised that he will be getting a new unit. Customer only paid for the service fee. All water connections were dry at the time of service. Advise customer not to use the units due to potential he have water damage."

Near Guadalupe Trail, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL KFIV29PCMS03 "Arrived on site for refrigerator not cooling properly in FC. Measured temperature in FC at 6°. Performed diagnostics mode and tested RC and FC thermistor. Tested compressor speeds. Tested evaporator fans. Gained access to FC evaporator and inspected evaporator (see SD-QuickPic), found good frost pattern. Set unit to every 8 hour defrost. All tested good, no water leaks present.

Near Unity Dr, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site for no cool in fresh food. Fresh food evaporator incased in ice. Called tech support per tech support need to replace evaporator cover and fan motor assembly. File#7724474471. Return date set for Friday 3/29; ordrng 1 WPW10501260 (COVER EVAP)

Near Rockland Dr, Austin, TX 78748
Clif L.

Clif L.

OVEN KITCHENAID KOCE500ESS05 Arrived on site to diagnose an oven that is taking too long to cook. Tested unit and found open temperature 20° to low. Adjusted unit through calibration settings to account for temperature offset. No further repairs are needed and all is working properly at this time.

Near E Summit Dr, Briarcliff, TX 78669
Al R.

Al R.

WASHER WHIRLPOOL WFW85HEFW1 Arrived to inspect washer with door lock code. Confirmed the complaint and removed the top cover of unit and put he unit into diagnostics test mode. The unit door latch was replaced.

Near Topsey Dr, Killeen, TX 76542
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBFS22EWMS9 Arrived on site for display blinking and unresponsive diagnosed faulty control removed faulty control installed new control powered unit on tested display unit working as designed.

Near Meredith St, Austin, TX 78703
Lou S.

Lou S.

REFRIGERATOR MAYTAG MFF2258VEM4 "arrived on site to inspect refrigerator temps. Upon further inspection, the customer advised that she checked the temps recently and her thermometer read approximately 50 degrees. The following day it read 32 degrees. Using my multimeter, I tested temps and in the RC=37 degrees and in the FC=4 degrees. Placed the unit in diagnostics and tested and the unit tested good. When I tested the damper, while opening, the motor was very loud. I removed the cover ad tested again and the damper door was hesitant when opening and the door began jumping as it closed. Customer agreed to the repair and paid in full. I am ordering the damper and CNOTE-LSO and scheduled return service for 04/04/19. No water leaks observed during service.; ordrng 1 CNOTE (LSO) and 1 WPW10196393 (damper control assy)"

Near Williams Way, Cedar Park, TX 78613
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRT111SFDM03 "Arrived on site for “no cool in fresh foods” complaint. Inspected unit and found evaporator covered in ice. Removed ice and found drain clogged. Cleared drain. Unit is performing as designed. No leaks detected, at time of service."

Near Quail Ridge Dr, Dale, TX 78616
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRS555SIHB00 "Arrived on site for “no ice production” complaint. Per previous diagnosis, removed and replaced freezer door. Tested and manually filled unit. Unit is performing as designed. No leaks detected, at time of service."

Near Fallsprings Way, Manor, TX 78653
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to diagnose a dishwasher that is not drying properly. Tested unit and found no mechanical failures at this time and all parts and components fully operational. Advised homeowner on the cycles and options to use for best results. No further repairs are needed and no leaks were found at time of service.

Near Council Bluff Dr, Austin, TX 78727
Jonathan  S.

Jonathan S.

VENTHOOD WHIRLPOOL UXT4230ADS2 Arrived on site for vent hood not power on. Found vent hood disassembled when I had arrived (see SD-QuickPic). Tested voltage to unit and found none. Checked breaker and found off. Turned breaker on and found unit working. Assembled unit and tested. All tested good.

Near Catania Loop, Hutto, TX 78634

View More