We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near Temple, TX 76502
Gerry C
Job Details: 03/06/2023
"MED4500MW0 Arrived to inspect heating issue. Prior to my arrival, the customer had found and removed a large amount of debris from the venting system and the units operation resumed nearly normal operation. I found the venting required further adjustment and after performing, the unit heated and cycled within expected temperatures. Operational test good."
We serviced a
MAYTAG WASHER
Model WTW6120HW0
Near Leander, TX 78641
David Z
Job Details: 03/06/2023
"Arrived on site to diagnose washer that is making noise when running. On arrival, spoke with customer who advised me they have an extended warranty and this should be covered. Found wrong information entered in ticket. Customer needs to contact extended warranty to set up service. No work performed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Austin, TX 78717
Paul
Job Details: 03/06/2023
Arrived onsite for a refrigerator to possibly replace previous ordered parts. After removing the evaporator cover I found one of the connectors between the thermal fuse and defrost heater harness burned up. I replaced the defrost heater and now the unit will work as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Austin, TX 78722
Paul
Job Details: 03/06/2023
Arrived onsite for a refrigerator with damaged doors. I replaced the doors and badge. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Austin, TX 78744
Scott
Job Details: 03/06/2023
"Arrived on site ,replaced blower motor. Ran preheat . All checked normal. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Austin, TX 78745
Scott
Job Details: 03/06/2023
"Arrived on site for fridge not making ice . Found bail arm not in IM properly . Reinstalled arm , ran harvest . Unit harvested and filled properly . No water leaks detected at time of service. Job complete ."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Dripping Springs, TX 78620
Kevin
Job Details: 03/06/2023
Arrived on site and inspected range and found handle has fallen off. Reassembled door and it will now open and close properly and handle is secure. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS07
Near Leander, TX 78641
Maurice R
Job Details: 03/06/2023
Arrived on site for refrigerator not cooling. On inspection found that the compressor was cool to the touch but was running. I asked the customer how long it has been plugged in. He said about 36 hours. The temp in the freezer was 80? and the RC was 82?. I put a starter dev on the compressor and a new control board in the unit. I plugged the unit back in and after 20 minutes the freezer was at 70? and the RC was at 78. Told the customer if the unit does not cool down all the way to 0? in the freezer to call the in the morning. I took pictures of the compressor and the drier just In case we have to go back out to do a compressor job. No water leaks detected during service.
We serviced a
JENN-AIR OVEN
Model JJW2830IL01
Near Leander, TX 78645
Maurice R
Job Details: 03/06/2023
"Arrived on site for oven with a error message. On inspection found the main screen on the oven had the error messages F9E0. The customer informed me that she had reset the breakers. I asked her to show me what breakers she had reset, we went out to the garage to the panel. I informed the customer the breaker for the oven was on the side of the house. I reset the breaker for 30 seconds and when I went back in side the oven was back at the Home Screen and the error was gone. I heated oven to 350? and the unit is operating as designed."
We serviced a
WHIRLPOOL VENTHOOD
Model WVU37UC6FS1
Near Jonestown, TX 78645
Maurice R
Job Details: 03/06/2023
Arrived onsite for vent hood fan making noise. Replaced the fan and tested unit. The fan is operating as designed.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Round Rock, TX 78665
Vincent
Job Details: 03/06/2023
"Arrived on site for range, inspected unit and work area. Customers complaint was oven panel no sitting on correctly. Reinstalled it correctly. No leaks where observed during service."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Round Rock, TX 78681
Vincent
Job Details: 03/06/2023
"Arrived on site for refrigerator, inspected unit and work area. Gained access to remove old compressor and install new compressor. Braced new compressor and vacuumed the system for 15 min. After vacuuming the system I waited 15 to make sure system had no leaks and I did not lose any vacuum. I charged up the system with R134 5.25oz . Plugged unit in and advised CX to let cool for 24hrs. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78717
Vincent
Job Details: 03/06/2023
"Arrived on site for dishwasher, inspected unit and work area. Customers complaint was not spraying water. Entered diagnostics and found error code F4E3 bad wash motor. Gained access to remove old sump and motor and replaced it with new one. Tested unit and its now operating as designed. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS00
Near Bastrop, TX 78602
Joe Z
Job Details: 03/06/2023
Arrived on site for control screen stuck. Upon arrival inspected unit and found UI is not responding. Power cycled the unit to reset controls. Restored power and test unit. UI panel is now responding. Found customer has not connected to wifi. Customer is have connection issues. Advised customer to contact WiFi team. Preheated oven to 350. Unit is operating as designed . Job complete
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Austin, TX 78703
Matthew
Job Details: 03/06/2023
Arrived onsite to replace faulty latch. Replaced latch and tested. Unit is locking and unlocking properly. Job complete
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Wimberley, TX 78676
Andrey
Job Details: 03/06/2023
"Arrived on site to test unit for slow drain, tested unit found unit draining properly, removed drain pump to inspect chopper blades and found it cracked replaced pump, power cord on back of unit was loose that could been contributing to the slow drain issue, secured connection and tested unit is running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Kingsland, TX 78639
Lou
Job Details: 03/06/2023
"Arrived on site to install previously diagnosed and ordered parts. Due to the evaporator defrost element and thermistor failures, I removed and replaced the defrost element, thermistor, UI and the hv control and tested. Unit is cooling/operating as designed and the defrost element is heating properly. No water leaks observed during service, job completed. I recommended the customer allow the unit to cool for 24-48 hours before placing items back inside."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Pflugerville, TX 78660
Cliff
Job Details: 03/06/2023
Arrived on site to diagnose a washer that is not turning on. Found control shorted and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Pflugerville, TX 78660
Cliff
Job Details: 03/06/2023
Arrived on site to diagnose a refrigerator that is freezing fc door shut. Found door gasket warped and reshaped it using applied heat. Tested unit and all is working properly at this time.
We serviced a
KITCHENAID RANGE
Model KFEG500ESS4
Near Austin, TX 78748
Leonardo
Job Details: 03/06/2023
Arrived on site to test unit for aqua clean no evaporating the water. Showed customer on owners manual that most of the water would be left there. Job complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS2
Near Gatesville, TX 76528
Jonathan M
Job Details: 03/06/2023
"I called Whirlpool Techline and spoke to Rich SR# 7735719319. He advised that there was no way to tell what exactly happened. He did advise that if the ice got stuck one time on the cutting grid, on the next icemaking cycle the water would have slowed across that ice sheet and melted all the ice in the ice bin. He advised that this can happen due to calcium buildup on the evaporator plate and the cutting grid. He asked the customer to clean the evaporator plate with a green scrubby brush. He advised to go ahead and replace the cutting grid due to calcium build up but to make no further repairs at this time. Replaced the cutting grid and the unit is working as designed. Call complete."
We serviced a
KITCHENAID OVEN
Model KSDG950ESS6
Near Moody, TX 76557
Jonathan M
Job Details: 03/06/2023
"Arrived on site for a range that has two higher burners and is changing temperature on the customer. Verified the flame issue and was able to turn down the valves at the valve stems. The customer advised that she lost temperature when baking bread. She pulled out two loaves of bread out of the oven and when she went to start a different cycle, the units went from being at 350? to being at 170? F. I did explain to the customer that when she is opening her oven in for a decent amount of time, she will lose temperature inside of her oven. Did explain this is normal operation as all the heat is escaping out of the oven. The customer also stated that one time the unit change time on her. She said that she adjusted the time back and it is not done it again but I was just curious if that was causing any kind of issue. I did explain to the customer that this can happen during power surges or if theres a glitch in the control. I told her that sometimes power cycling the unit can help get rid of any glitches the control has. Ran through diagnostics and did not find any stored error codes. Tested all functions of the machine and the unit is working as designed. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Spicewood, TX 78669
Luis
Job Details: 03/06/2023
Arrived on site for no cool. Found unit not powering on diagnosed a defective main control replaced main control powered unit on compressor and fans powered on.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Spicewood, TX 78669
Luis
Job Details: 03/06/2023
"Arrived on site. Found a defective right side fresh food door gasket,replaced defective gasket remolded door seal checked door seal good."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Austin, TX 78702
Wesley
Job Details: 03/06/2023
Arrived onsite and replaced the capacitor which was shorting after heating up during spin and causing in effective spinning. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Austin, TX 78746
Wesley
Job Details: 03/06/2023
Arrived onsite and repaired unit by removing compressor and drier. Prepping and installing a new compressor and dye drier. Verifying solders complete and unblocked. Vacuumed system for 18 minutes and vacuum held. Charged system with 5oz of R134a. Reinstalled unit and verified function and water features. Unit is now cooling. Advised customer on observing unit and establishing function before loading with perishables. All checks good. Unit is now operating as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302EPA00
Near Austin, TX 78730
Wesley
Job Details: 03/06/2023
Arrived onsite for upper inner freezer drawer sticking following previous repair. Thawed upper rail and lubricated. Advised customer on previous repair and use and care principles. Restored normal working order. All checks good. No charge. Related to previous repair.
We serviced a
JENN-AIR FREEZER
Model JBZFL30IGX00
Near Marble Falls, TX 78654
Luis
Job Details: 03/06/2023
Arrived on site for frost build up and no ice. Adjusted shelf and drawers checked door seal good. Ran diagnostics icemaker passed harvest ran fill test no water removed filter ran fill test passed advised customer to replace filter.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS04
Near Spicewood, TX 78669
Luis
Job Details: 03/06/2023
"Arrived on site. Found defective hinge wire cover on fresh food side,removed fresh food door replaced cover assembly reinstalled fresh food door checked door operation good."
We serviced a
KITCHENAID ICE MACHINE
Model KUID508ESS1
Near Spicewood, TX 78669
Luis
Job Details: 03/06/2023
"Arrived on site for no ice. Found power led blinking diagnosed a defective bin thermistor,replaced bin thermistor ran diagnostics all test passed ran normal cycle unit working as designed. ; used 1 Wpw10511923 (Bin thermistor) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Austin, TX 78732
Luis
Job Details: 03/06/2023
"Arrived on site for no water or ice. Found frozen water tank due to air leaking out between fan scroll and air tower,defrosted tank and fill tube,added sealer to gaps between fan scroll and air tower ran diagnostics tested icemaker fill passed tested water dispenser passed."
We serviced a
UNKNOWN VENTHOOD
Model UXT5530AAS3
Near Briarcliff, TX 78669
Leonardo
Job Details: 03/06/2023
Arrived on site to test unit for butting getting stuck. Saw customer push the buttons to far in making buttons stuck. Showed customer hot to use the vent job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HZ1
Near Austin, TX 78737
Leonardo
Job Details: 03/06/2023
Arrived on site to test unit for unit not getting to temp. Found customer using an oven thermometer. Turned unit on to 350 and unit got to 377 and the thermometer was still at 3000. Advised customer not to use an oven thermometer job complete.
We serviced a
WHIRLPOOL OVEN
Model KFGC558JSS00
Near Austin, TX 78737
Leonardo
Job Details: 03/06/2023
Arrived on site to test unit for big oven not heating correctly. Test unit and found flame spreader upside down shorting the igniter. Secured the flame spreader correctly test unit and unit test good job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Wimberley, TX 78676
Andrey
Job Details: 03/06/2023
"Arrived on site to test unit for not washing properly, tested unit found failed capacitor and shift actuator not shifting, just clicking, replaced capacitor and actuator and tested, unit is now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Wimberley, TX 78676
Andrey
Job Details: 03/06/2023
"Arrived on site to test unit for not cooling, tested unit found motor ceased up and evaporated completely frozen over, defrosted thermistor and found it cracked, replaced thermistor, harness, evaporator motor and control, powered unit on, unit is running properly, advised customer to leave unit unplugged for 24-48 hours to allow it to fully defrost, and then will be ready to be used, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Buda, TX 78610
Andrew
Job Details: 03/06/2023
Arrived on site and replaced previously diagnosed damper control. Unit now working as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Austin, TX 78753
Joe Z
Job Details: 03/06/2023
"Arrived on site for grinding noise. Upon arrival, ran diagnostics and there are no saved error codes. Ram automatic cycle to test unit. All components operate correctly. Ran a cycle with clothes and intermittently getting a rubbing noise only on agitation. Removed wash plate for inspection and is good. Replaced cam W10721967, test unit and now operating correctly. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WFE320M0JS3
Near Austin, TX 78754
Joe Z
Job Details: 03/06/2023
Arrived on site for oven shuts off. Upon arrival test unit. Element energizes and begins to heat. During preheat th oven shuts off. Need to replace control. Replaced control W11594224. Test unit by preheating to 350. Unit preheated and began heat cycling. Unit is operating as designed. Job complete
We serviced a
JENN-AIR FREEZER
Model JBRFR30IGX00
Near New Braunfels, TX 78132
Andrew
Job Details: 03/06/2023
"Arrived on site to test unit for loose handle. Updated work order with proper m/s. Tightened door screws, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Austin, TX 78753
Joe Z
Job Details: 03/06/2023
"Arrived on site for Not Spinning or Wet Clothes at the End of the Cycle . Upon arrival , ran diagnostics and there are no saved error codes. Test unit and will not agitate or spin. Inspected bottom components and found capacitor is leaking. Test capacitor and is out of capacitance. Need to replace capacitor. Replaced capacitor W11513248. Test unit by running a drain and spin cycle and unit now operates as designed. No leaks present at this time. Job complete"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, TX 78753
Joe Z
Job Details: 03/06/2023
"Arrived on site for THE WASHER IS MAKING WEIRD NOISES AND WILL NOT COMPLETE A CYCLE . Upon arrival, customer stated that also unit is shaking and banging during spin cycle. Ran diagnostics and found error codes F8-E1 long fill, and F0-E5 off balance load. Found debris blocking cold valve from letting water enter correctly. Cleared debris and test fill and now getting good water flow from valve. Also test suspension and is shot. Need to replace suspension. Replaced suspension and found basket is spinning out of balance. Need to replace gearcase . Got autho to replace suspension and gearcase . Replaced gearcase. Calibrated unit . Unit now operates as designed. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near Georgetown, TX 78633
Tyler
Job Details: 03/06/2023
"Arrived on site for range not heating correctly in oven. Upon arrival I tested oven at 350 for 30 minutes and found the following high/low swings: 376, 307, 350, 311, 360, 315, 360. Found unit Averaging between 340-345 when set at 350. Found unit is heating as designed with no leaks or failures. Call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Killeen, TX 76542
Gerry C
Job Details: 03/06/2023
"WRT112CZJZ00 Arrived to inspect no cool. I found the unit would not cool and testing pressures revealed the low side at 20 of vacuum and 51 psi in the high. Vacuuming revealed the unit would not sustain deep vacuum, reaching 290 microns and then slowly climbing to 700 within 15 minutes. I could not find any sources of leaks and pressurized the system. There were bubbles that formed only when the system was pressurized, at the entry point for the capillary tube and return, in the liner at the evaporator. I contacted the manufacturer, SR# 7735878202 and advised of my findings. The MFG tech submitted the unit for PEX review. No water connections to unit."
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Killeen, TX 76542
Gerry C
Job Details: 03/06/2023
MHW5630HC2 Arrived to inspect washer leaking. I discussed the issue with the customer and they have discovered water under the front of the machine intermittently. Service test mode had F0E2 stored and I cleared for testing. The unit passed service test mode and I found the door bellow did not have good contact with the door at the 11 oclock position. I removed and replaced the bellow and noted a positive seal. Retesting of the machine showed no more leaking from the door. Drain safety strap added. No leaks observed after repair.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Georgetown, TX 78628
Tyler
Job Details: 03/06/2023
Arrived on site for dishwasher needing previously diagnosed sump asm. Upon arrival reconfirmed issue and installed motor/sump asm. Upon reassembling unit I then tested and found no leaks and noise no longer present. Call complete
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Round Mountain, TX 78663
Lou
Job Details: 03/06/2023
"Arrived on site to inspect dryer error codes. Upon further inspection, I found the customer was using the unit and it was drying some towels. I checked to make sure it was heating up and it was. I monitored the unit for approximately 25-30 minutes and it operated as designed. I checked the lint trap inside the unit and at the bottom of the unit. Cleaned the lint from the trap at the bottom. Ic old not get the unit to duplicate the error. Made recommendations for use and care, as well as, with the washer as the washer could be the reason the dryer is failing. No water or lint observed at the end of service, job completed."
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Leander, TX 78641
Maurice R
Job Details: 03/06/2023
"Arrived onsite for washer stopping in mid cycle. On inspection found the agitator bolt was stripped from previous tech. I had to break the part off. Removed and installed gear case, actuator,cam,hub nut,agitator coupler,bolts. Calibrated the unit and ran it in diagnostics mode. The unit passed diagnostics and no water leaks detected during service."
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Round Rock, TX 78665
Kimo
Job Details: 03/06/2023
"Arrived on site for a washer that is not starting the wash cycle. Upon running the unit in test mode I found that the motor would not run. Upon further inspection I found that the connection to the cap was not secure, I corrected this and tested unit several times and found that the unit is now operating as designed. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS03
Near Cedar Park, TX 78613
Vincent
Job Details: 03/06/2023
"Arrived on site to install previously diagnosed. Installed new freezer harness, new Orion board, defrost heater and door gasket. Leaks where observed during service from defrosting the refrigerator. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Pflugerville, TX 78660
Cliff
Job Details: 03/06/2023
Arrived on site to diagnose a washer with long cycle times. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and best cycles and options for best performance. No leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WTW8120HW0
Near Austin, TX 78733
Scott
Job Details: 03/06/2023
Arrived on site for lid strike broken . Found strike broken . Replaced strike . Ran diagnostics wash cycle. All checked normal. No water leaks detected at time of service . Job complete
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS2
Near Austin, TX 78704
Matthew
Job Details: 03/06/2023
Arrived onsite for oven not heating. Upon arrival inspected unit. Found faulty igniter. Replaced ignitor. Tested unit at 350 and unit is functioning properly. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Austin, TX 78704
Matthew
Job Details: 03/06/2023
Arrived onsite for refrigerator freezer door not closing properly. Upon arrival inspected unit. Contacted tech line for assistance due to multiple trip. Spoke with Adrian- SR#7735872394. Recommended gear adjustment. Disassembled and inspected gear. Found right gear fractured. Replaced gears. Tested unit and door is closing properly. Invited customer to test and customer is satisfied with outcome. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Pflugerville, TX 78660
Cliff
Job Details: 03/06/2023
Arrived on site to diagnose a refrigerator that is over cooling in the rc. Found rc thermistor wiring connection loose at control preventing proper communication between thermistor and control. Rewired unit properly and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Mustang Ridge, TX 78610
Kevin
Job Details: 03/06/2023
"Arrived on site and inspected dishwasher and found harness to inlet valve is not connected properly, after resetting it confirm water pressure is good. Job complete"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPRU19F8WF3
Near Georgetown, TX 78633
Tyler
Job Details: 03/06/2023
Arrived on site for refrigerator not cooling/turning on. Upon arrival confirmed issue and found u it had lights and power but wasnt cooling. Found unit had gotten stuck in demo mode. After extensive searching I was able to locate and find needing - and water button would activate unit back into cooling mode. Found unit working as designed and informed customer to give unit 24 hrs to stabilize temps.
We serviced a
JENN-AIR COOKTOP
Model JGCP548HL00
Near Spicewood, TX 78669
Leonardo
Job Details: 03/06/2023
Arrived on site to replace lp kit. ReplaceLp kit and found left front burner taking for ever to if Ignite after replacing the orifices. Will order new burner head and burner cap. Office to reschedule ; ordrng 2 W11319683 (Burner head)s and 1 W11319224 (Burner caps)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Andice, TX 78628
David Z
Job Details: 03/06/2023
"Arrived on site to diagnose dishwasher that is not starting loads and blinking clean light. Examined unit and found error caused by flood switch. I checked the flood switch and found one of the wires was pulled out from the plastic connector on the wiring harness side. I tried to reseat the wire, but connector is molded and I could not get the wire to stay. Ordering new main harness to replace. Office to schedule when part arrives. ; ordrng 1 W11662108 (Wiring Harness)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Liberty Hill, TX 78642
David Z
Job Details: 03/06/2023
"Arrived on site to follow up on dishwasher leaking water when in use. Customer showed me bowls almost full of water. Removed the door and found thick trails coming off the vent, causing the leak. Ordering new vent and seal. ordrng 1 WPW10469574 (Vent) and 1 WPW10195032 (Deflector)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Georgetown, TX 78633
Tyler
Job Details: 03/06/2023
Arrived on site for dishwasher not allowing any door tension and causing door to fall to quickly. Upon arrival confirmed issue and found right side door hinge spring broke off along with plastic mounting pieces. Rescheduled customer for to replace W11573702 to complete repairs
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Georgetown, TX 78633
Tyler
Job Details: 03/06/2023
"Arrived on site for microwave/walloven making a loud humming noise. Upon arrival confirmed issue and noise during microwave wave use. Upon further testing found noise coming from blower fan, mag, and inverter. Customer wasnt aware of appointment and didnt have the time for repairs to be made while on site
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near New Braunfels, TX 78132
Andrew
Job Details: 03/06/2023
Arrived on site to test unit for load-n-go constantly over filling. Recommend replacing both hot and cold valves for weeping. Also recommend replacing leaking dispenser assembly and bellow. Needing autho for parts replacement and office to reschedule. ; ordrng 1 W11316255 (Valve) and 1 W11316256 (Cold valve) and 1 W11524105 (Dispenser assembly) and 1 W11314648 (Bellow)
We serviced a
WHIRLPOOL WASHER
Model CET9000GQ2
Near Uhland, TX 78640
Andrew
Job Details: 03/06/2023
Arrived on site to test unit for error f27(overflow conditions). Cleared code and completed diagnostics with no issues. Found excessive soap build up. Found improper wash cycles being ran. Advised on how to run proper clean cycles. Recommend replacing control for acting erratic. Office to reschedule. ; ordrng 1 W11475814 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Austin, TX 78744
Scott
Job Details: 03/06/2023
"Arrived on site for range still tripping breaker . Ran voltage at block ,both legs at 126v . No grounds found in wire harness . Element is showing proper resistance . Turned oven on . Getting 250v at element then unit trips breaker in about a min . Will need to call tech line . Tech line is in training . Too late to call tech . Will need to add tomorrow. ; O-emld tckt"
We serviced a
KITCHENAID RANGE
Model KFGC558JSS01
Near Belton, TX 76513
Gerry C
Job Details: 03/06/2023
KFGC558JSS01 Arrived to inspect burner and flame issue. I found the unit had been converted prior and the orifices wee incorrectly installed. The installer had discarded the orifice card do they will need to be reordered. The unit will likely require regulator adjustment as well. Office to schedule GCO and with SO# 371543. No gas leaks detected during service. ; ordrng 1 W11502161 (LP Conversion Kit)
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Smithville, TX 78957
Joe Z
Job Details: 03/06/2023
"Arrived on site for wont start OPERATIONS-WASH CYCLE NOT WORKING PROPERLY . Upon arrival, there is standing water in tub. Ran diagnostics and got F9-E1 long drain, F7-E7 motor unable to reach rpm. Removed console to gain access to control. Found control not sending voltage to drain pump on call for drain. Need to replace control. Replaced control and test unit. Drain pump is not receiving voltage on call for drain. Test drain pump and has correct resistance at the pump, but am not getting resistance at the control. Need to replace harness. Ordering harness and drain pump. Also want to return with another control .Office to reschedule ; ordrng 1 W11569161 (Harness) and 1 W11396717 (Drain pump) and 1 W11481108 (Control)"
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Meadowlakes, TX 78654
Lou
Job Details: 03/06/2023
"Arrived on site to inspect dryer not working. Upon further inspection, I attempted to place the unit in diagnostics and the control panel failed to respond. I removed the top panel and found the diagnostics LED on the main control flashing. I tested the control panel harness and it was good. I removed the front panel and inspected/tested the thermal fuse and element and found the fuse good, but the element is bad. The center metal plate of the element is badly warped and cracked. Also found a large amount of lint built up inside the unit (photo). I found the vent tube at the back of the unit had a square adaptor to it and where the adaptor meets the vent tube, its badly crushed and not allowing for good airflow. I advised the customer of my findings. I am ordering the control panel and dryer repair kit (4-rollers, tension pulley and belt) and will return with all prescreened parts. Upon return service, returning tech needs to replace the element, control panel and repair kit and clean the unit. ; ordrng 1 W11583883 (Control panel) and 1 4392067 (Dryer repair kit)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Pflugerville, TX 78660
Cliff
Job Details: 03/06/2023
Arrived on site to diagnose a dishwasher that is not cycling. Found circ pump locked up and it will need to be replaced to complete repairs. Office to set return appointment.; O-emld tckt
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS00
Near Horseshoe Bay, TX 78657
Lou
Job Details: 03/06/2023
"Arrived on site to inspect ice machine not making ice. Upon further inspection, I found the unit with power and the tub empty. I turned the unit on and placed it in diagnostics and tested. I found the reservoir drain pump not operating. I tested the unit in a normal ice making cycle and once the valve would turn off, the entire unit would lose power. I pulled the unit out of the cabinet and found a water leak at the drain (photo). Also found the dr hose had been customized and was badly kinked at the external drain pump (photos). Once I had the unit pulled out, it began to operate as designed minus the reservoir drain pump. I found the leak in the drain, just before the P trap, was leaking onto and around the junction box at the back of the unit (photos). I recommended, to the builder, that the drain hose be replaced with the original drain hose and I am ordering the recirculating pump and reservoir drain pump. Unit was left turned on and operating. Builder was made aware of the water leaks and was to get the issue repaired. I scheduled return service for 03/15/23 at which time the reservoir drain pump and recirculating pump will be replaced. Builder will have the drain hose replaced.; ordrng 1 W11542868 (Reservoir drain pump) and 1 W11542867 (Recirculating pump) and 1 W11572053 (Drain hose)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Austin, TX 78722
Paul
Job Details: 03/06/2023
Arrived onsite for a refrigerator with a broken water line. I found the line between the valve and ice maker broken and it is installed with a soda line clamp. The line and clamp will need to be replaced. Ordering W10861184 camp and W10823511 fill tube. Office to RS.; ordrng 1 W10823511 (Fill tube) and 1 W10861184 (Clamp)
We serviced a
MAYTAG WASHER
Model MHW8630HC3
Near Austin, TX 78731
Wesley
Job Details: 03/06/2023
Arrived onsite for stacked unit in closet with loud fill. Determined one of the valves to have very loud frap and chatter. Ordering both valves and verified possible repair for 2MAN. Will require one tech to be moderately slender to access rear from side. Office to reschedule. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Austin, TX 78754
Joe Z
Job Details: 03/06/2023
"Arrived on site for not cooling. Upon arrival found unit hot in both boxes. Test compressor, clicks on and buzzes for a few seconds and turns off. While on the compressor pulls 9 amps. Need to order sealed system. This is a R600 unit. Need to order 2hrs. Nitrogen, r600 kit, compressor, UI drier, and access valve. Office to reschedule ; ordrng 1 W11574734 (Compressor) and 1 Nitrogen (Nitrogen) and 1 R600kit (R600 kit) and 1 WPW10143759 (UV drier) and 1 W11506635 (Access valve)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Georgetown, TX 78626
David Z
Job Details: 03/06/2023
"Arrived on site to diagnose microwave oven combo losing power. On arrival spoke with customer who advised me that the unit will sometimes reset itself / recycle. Unit acts similar to update restarts. Checked error codes and also found F6E0, UI lost communication. Ordering new console to resolve, software housed in console. Office to schedule when part arrives. ; ordrng 1 W11297728 (Console)"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ13
Near Georgetown, TX 78633
Tyler
Job Details: 03/06/2023
"Arrived on site for refrigerator not allowing 3 glide shelves to operate correctly. Upon arrival confirmed issue and found shelves metal rails wrapped and gripping to tightly to glass. Will need office to reschedule once availability of all 3 shelves is known. Customer also stated crisper drawer was missing divider bar but after speaking with SR apart part availability, found that customer would need to call whirlpool directly to get access to part needed due to not having an availabile number to look up part with. ; ordrng 3 W11358363 (Glide shelves)s and 1 WP542638 (Grease)"
We serviced a
WHIRLPOOL DRYER
Model WGD7800XW0
Near Round Rock, TX 78664
Kimo
Job Details: 03/06/2023
Arrived onsite to install previously diagnosed parts. Upon arrival I installed the new belt and felt using adhesive. And tested the unit in time dry and found unit operating as designed. Job complete.; ordrng 1 WP8557891 (BURNER-GAS)
We serviced a
WHIRLPOOL VENTHOOD
Model KVUB606DSS4
Near Leander, TX 78641
Maurice R
Job Details: 03/06/2023
"Arrived on site for vent hood fan making noise. On inspection found shipping material still in the fan. Removed the shipping material and tested unit. The unit is still making the noise, the fan may have been damaged due to the packing material that was left in the fan.ordering a fan W11035826; ordrng 1 W11035826 (Blower fan)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Pflugerville, TX 78660
Cliff
Job Details: 03/06/2023
"Arrived on site to diagnose a washer that is not cycling properly. Found control not advancing cycle and just clicking prior to washing. The motor, shifter, water, and latch all check good. Control will need to be replaced to complete repairs and return date set for 3/8.; ordrng 1 W11513246 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS03
Near Austin, TX 78733
Scott
Job Details: 03/06/2023
"Arrived on site to replaced rear valve . Customer also mentioned since previous visit fridge stopped dispensing water as well. Ordering filter head , heater and valve . No water leaks at time of service . Return 3/10 ; ordrng 1 W11194380 (Valve) and 1 W11024084 (Heater) and 1 W11024083 (Filter head)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Austin, TX 78746
Scott
Job Details: 03/06/2023
Arrived on site for fridge leaking . Found a lot of condensation around ice maker . Door mullion is not function properly allowing door to gap and causing condensation around icemaker and bucket . . Ordering mullion . No other water leaks detected at time of service . Call to set return ; ordrng 1 W10698199 (Mullion)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Georgetown, TX 78626
Gerry C
Job Details: 03/03/2023
WFG320M0BS3 Arrived to inspect no light in oven. I found the bulb tested open. I tested the outlet and the correct voltage was present. No gas leaks detected during service.
We serviced a
MAYTAG WASHER
Model MHW8200FWO
Near Austin, TX 78732
Vincent
Job Details: 03/03/2023
"Arrived on site for a washer, inspected unit and work area. Customers complaint was washer not draining or spinning properly. Ran a diagnostics and found everything working as designed with no error codes. While in diagnostics unit had to much suds due to excessive detergent usage. I advised customer to use less detergent. Unit is operating as designed. No leaks where observed during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Austin, TX 78746
Luis
Job Details: 03/03/2023
"Arrived on site. Found drain tube not fully secured to liner added sealer to gaps,replaced defective fan motor and blade powered unit on compressor and fan powered on.
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS2
Near Buda, TX 78610
Joe Z
Job Details: 03/03/2023
"Arrived on site to install previous ordered parts. Replaced bake element, base, and control. Test unit by preheating oven to 350.. unit did not reach temperature found unit not getting 240. Found bad plug outlet. Wiggling the cord into outlet then gets 240. Unit is operating as designed. Job complete"
We serviced a
WHIRLPOOL DRYER
Model GEW9250PL0
Near Austin, TX 78717
Kimo
Job Details: 03/03/2023
"Arrived onsite for a dryer that will not turn on sometimes. Upon testing I found that could not duplicate the issue. Upon further inspection I found that the connections at the control and the ui were all good. The unit did have poor air flow, unit is operating as designed at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78729
Kimo
Job Details: 03/03/2023
Arrived onsite to install adjusters on a DW. Upon arrival I installed new adjusters because the old one where broken. The customer has bought his own parts from whirlpool. After installing the new a adjusters and tested unit and found unit operating as designed. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Austin, TX 78746
Luis
Job Details: 03/03/2023
"Arrived on site for freezer not freezing. Removed evaporator cover found traces of oil on evaporator also found some corrosion on heat exchanger lines. Unit will need a new evaporator,compressor,valve,filter drier
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Manor, TX 78653
Matthew
Job Details: 03/03/2023
"Arrived onsite for refrigerator not cooling at all and no lights working. Upon arrival inspected unit. Only UI display on, no internal light and compressor not running. Power cycled unit and found all components resumed functionality. Compressor is running, all internal lights are on and dispenser is functioning.
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS20
Near Andice, TX 78628
Maurice R
Job Details: 03/03/2023
"Arrived onsite for oven with no power. Talked with the customer and he was using the self clean when the power went out and the unit was locked. I turn the breaker back on and the unit came up. I heated the oven up,to 350?and let stay on for 30 minutes.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Georgetown, TX 78626
Gerry C
Job Details: 03/03/2023
"WDT750SAKZ0 Arrived l previously diagnosed and ordered part. I found the thermal blanket had bound into the spring assembly prior and the spring assembly was still serviceable, only requiring reinstallation into the hinge assembly. I reinstalled the spring and tested multiple times, ensure the blanket did not fall into the spring and cause it to bind in the future. Operational test good, no leaks observed during service.
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near San Marcos, TX 78666
Andrew
Job Details: 03/03/2023
Arrived on site to test unit for console acting erratic. Spoke with Techline and found software was corrupted. Advised customer to contact extended warranty. No leaks detected. Job complete. SR#7735868962
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Buda, TX 78610
Joe Z
Job Details: 03/03/2023
"Arrived on site for unit turns off after running for several seconds every-time. Upon arrival test polarity and is correct. Test unit and starts , but can hear motor dragging,then shutting off. Need to replace motor. The motor has a 120 month warranty and is covered. Replaced motor and tested unit. Unit is operating as designed. Job complete.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near San Marcos, TX 78666
Andrew
Job Details: 03/03/2023
"Arrived on site to test unit for loud noise and door not closing. Found socks caught in blower wheel. And catch broken. Replaced catch, wheel and installed repair kit. Job complete."
We serviced a
WHIRLPOOL WASHER
Model wfw5620hw2
Near Dripping Springs, TX 78620
Kevin
Job Details: 03/03/2023
"Arrived on site and found Bellow is torn, After replacement ran diagnostic automatic test 12 and confirmed washer is not leaking, job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS4
Near Austin, TX 78748
Scott
Job Details: 03/03/2023
Arrived on site for no heat microwave. Tested and unit is not heating . Customer also mentioned sparks coming up from vent grill. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV00
Near Austin, TX 78732
Vincent
Job Details: 03/03/2023
"Arrived on site refrigerator , inspected unit and work area. Customers complaint was icemaker not making ice. Found that the icemaker was turned off. Ran diagnostics on the icemaker and found it operating as designed.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near San Marcos, TX 78666
Andrey
Job Details: 03/03/2023
"Arrived on site to replace previously diagnosed control and harness, replaced control and water valve is activating but recirculating and drain pump are not receiving voltage, called tech line to diagnose further SR#7735868935 tech line recommendation was to replace cabinet harness, inspected harness and did not find any corrosion on it, replaced recirculating pump and tested all functions returned to normal, ran diagnostics cycle and it passed, powered on and waited for ice sheet to form, unit is now running as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSO48FMX02
Near Austin, TX 78732
Vincent
Job Details: 03/03/2023
"Arrived on site for refrigerator, inspected unit and work area. Customer want us to make sure refrigerator is operating 100%. Tested the temperatures RC 35? FC 05. Temps where set to 37? and 05?. Gained access to the compressor and condenser coils to clean it out. Used shop vac to clean condenser coils. Unit is operating as designed at this time. No leaks where observed during service. Job completed.
We serviced a
WHIRLPOOL WASHER
Model wtw8500dc4
Near Austin, TX 78757
Vincent
Job Details: 03/03/2023
Arrived on site to install previously diagnosed parts. Installed new lid and ran a diagnostic cycle to test the lid lock. Unit is operating as designed. No leaks where observed during service. Job completed
We serviced a
WHIRLPOOL RANGE
Model WFE540H0AS1
Near Copperas Cove, TX 76522
Tyler
Job Details: 03/03/2023
Arrived on site for range not getting to set temps. Upon arrival confirmed issue but found no errors in diagnostics. Found no breaks/failures in elements. Tested oven at 350 and found unit averaging at 307. Found oven sensor failing to gauge accurate temps. I made repair and retested unit. Found average temp after 20 minutes at 355 when set to 350. Collected Call complete