Service History 217

Near Whitney, TX 76692
Jonathan
Job Details: 03/04/2021
REFRIGERATOR GE GFE28HSHCSS "Arrived on site for a refrigerator where the controls aren’t working and water is not dispensing from the refrigerator. Inspected unit and worked area. Found water filter able to be placed back in but the user interface not responding to any commands. The screen was completely dead. Removed user interface and found voltage coming to the user interface but if not displaying.I advised the customer that they would need a new UI for repair.
Near Austin, TX 78749
Jacob
Job Details: 03/04/2021
WASHER WHIRLPOOL WFW5620HW0 Arrived onsite with KB. Replaced UI panel. Tested unit. Unit tested good. No issues at this time. Job complete
Near Austin, TX 78704
Leonardo
Job Details: 03/04/2021
MICROWAVE WHIRLPOOL KMLS311HSS0 Arrived on site to test unit for damaged panel. Test unit and found door panel and side panel and cavity.
Near Liberty Hill, TX 78642
Lou
Job Details: 03/04/2021
DISHWASHER KITCHENAID KDTE204KPS0 "Arrived on site to diagnose dishwasher issues. Upon further inspection found the lower spray arm missing pieces, according to order notes customer was to have the part and I found that the customer did not have the part. I am ordering lower spray arm and office to schedule return service due to availability of part. No water leaks observed during service.; ordrng 1 W11048456 (Spray arm)"
Near Leander, TX 78641
David S
Job Details: 03/04/2021
WASHER ADMIRAL ATW4675YQ1 "Arrived on site for washer not getting water. I inspected the unit and work area. I found the valve clogged with debris from their well draining. I tried to clean the valve screen, I tested the valve again and it barely let water through. I also found the cold water hose rusted and leaking. I replaced the valve. I tested the valve, both sides, using the hot water line. The valve is working. I left the cold water hose unhooked as it will strip the threads off of the new valve. Job complete."
Near Austin, TX 78734
Robert
Job Details: 03/04/2021
DRYER MAYTAG MED8200FC1 Arrived on job for complaints of vibration. Found the blower clogged. After replacement test operation.
Near New Braunfels, TX 78132
Andrew
Job Details: 03/04/2021
DISHWASHER KITCHENAID KDTE104DSS1 "Arrived on site to test unit for not cleaning dishes. Found error code f3e3(owi failure). Found OWI was dirty. Cleaned OWI, tested unit, unit works good. No leaks detected. Office to reschedule.; ordrng 2 WPW10503548 (retainer)s and 1 WPW10526114 (panel)"
Near Waco, TX 76708
Chase
Job Details: 03/04/2021
REFRIGERATOR GE PYE22PSHFSS "Arrived on site checked refrigerator for water leak and not cooling properly. Customer had found water leak coming from supply line. There is no shutoff and the supply line is an accessory. Customef will resolve that issue. Took temperatures and found freezer at 16 degrees, RC 40 degrees. Customer said the freezer had frosted up several days ago around the rails and on the product. No visible frost shown today. Forced defrost through diagnostics and tested sensor (18.1 K ohms). All fans are running, door seal and closure checks good. Unit may be not be defrosting correctly or coming out too soon which is a control issue. Also drain has clogged in the past. Cleaned drain grommet and replaced control to regulate defrost. Job complete"
Near Austin, TX 78737
Brandon
Job Details: 03/04/2021
OVEN WHIRLPOOL WOS51EC0AS01 "Arrived on site to replace fuse, after replacing, unit tested good.
Near Canyon Lake, TX 78133
Andrew
Job Details: 03/04/2021
WASHER AMANA NTW4516FW3 Arrived on site to test unit for not completing wash cycles and acting erratically. Found unit does not have hot water available to it. Customer said he will connect hot water to unit today to be ready for return visit. Unit is not draining. Need water pump to fix issue. Office to reschedule.; ordrng 1 W10919003 (pump-water)
Near Georgetown, TX 78626
Kayman
Job Details: 03/04/2021
MICROWAVE WHIRLPOOL WMH31017HZ4 Arrived onsite for microwave not powering on and no operation. Upon arrival I verified voltage at the outlet. I found the filter fuse blown. I replaced the fuse but the unit still did not turn on. I traced voltage to the cavity Tstat but voltage was not passing through the Tstat. I used the breaker jumper and bypassed the Tstat. I found the unit powered on and heated as designed. The unit will need a cavity Tstat. I will need to return with the part for the repair.; O-emld tckt
Near Austin, TX 78703
Matthew
Job Details: 03/04/2021
REFRIGERATOR KITCHENAID KSCS25INSS00 Arrived onsite to replace previously diagnosed parts. Replaced ice maker. Tested unit and unit is functioning properly. No leaks present at this time. Job complete
Near Austin, TX 78757
Scott
Job Details: 03/04/2021
MICROWAVE WHIRLPOOL UMV1160CS9 Arrived on site for no power MW. Fuse good . Voltage into control . No voltage coming out . Found control failed . Replaced control . Unit is now operating and heating to wp specs. Job complete .
Near Austin, TX 78757
Scott
Job Details: 03/04/2021
MICROWAVE WHIRLPOOL UMV1160CS9 Arrived on site for no power MW. Fuse good . Voltage into control . No voltage coming out . Found control failed . Replaced control . Unit is now operating and heating to wp specs. Job complete .
Near Georgetown, TX 78633
Tommy
Job Details: 03/04/2021
OVEN KITCHENAID KODE300ESS04 "Arrived onsite for unit only getting to 177, upon arrival found unit was Celsius, changed unit to Fahrenheit, showed customer how to make change as well and showed customer how to calibrate. Job Completed."
Near Austin, TX 78723
Andy
Job Details: 03/04/2021
REFRIGERATOR KITCHENAID KFIS29PBMS02 Arrived on site for refrigerator not cooling properly. Tested and inspected unit and found some frost buildup on evaporator cover. Inspected and found large gaping in gasket not allowing to seal properly and creating frost buildup. Adjusted and reshaped gasket. Also did power cycle in case needed for possible control issues. Instructed customer that unit will need to be defrosted for 48 hours and how to do so safely as to prevent water damage risk in order to get unit running properly. No water leaks present at time of service.
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 03/04/2021
RANGE WHIRLPOOL KOSE500ESS01 Arrived on site to replace previously ordered parts for oven. Replaced both thermal fuses and tested unit. Found all is functioning properly at this time.
Near Manchaca, TX 78652
Luis
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for water leaking from dispenser. Tested water dispenser small drip from fill tube disconnected line from hinge tested water no leaks on hinge side ordering fill tube,tech to try fill tube #9015; ordrng 1 WPW10499015 (Water fill tube) and 1 W11126260 (Tube filter 2)"
Near Lakeway, TX 78738
Robert
Job Details: 03/04/2021
DISHWASHER WHIRLPOOL KDTE704DSS0 Arrived on job to replace previously diagnosed part. After replacement test operation. No leaks detected at time of service.
Near Killeen, TX 76542
Al
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site to install previously ordered parts.Removed and replaced the modules.Reassembled and unit tested as designed to customers satisfaction.Job complete
Near Austin, TX 78702
Jacob
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRS331SDHM03 Sr onsite for water leaking. Upon further inspection after testing the water. Found that the water valve was broken. Ordered part. Office to reschedule ; ordrng 1 WPW10179146 (valve-inlt)
Near Lago Vista, TX 78645
Jonathan
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Arrived on site to install previous diagnosed part. Gained access to single inlet valve. Removed water line and installed new. Tested water from single valve and found slow water pressure. Connected water to filter housing and tested dispenser operation while monitoring for possible water leaks. Found water pressure slower than normal but has enough pressure to meet requirements. Performed diagnostics mode and ran fill cycle on ice maker. All tested good, no water leaks detected.
Near Leander, TX 78641
Jonathan
Job Details: 03/04/2021
REFRIGERATOR KITCHENAID KRFC604FSS03 "Arrived on site for door misaligned, freezer door handle loose and bottom RC door closing all the way on right side. Inspected unit and work area. Found leveling feet not down. Adjusted leveling feet to align door. Tightened freezer door handle. Found wire harness interfering with bottom RC drawer. Adjusted wire harness. Tested all door operation. All tested good, no water leaks detected."
Near Austin, TX 78744
Robert
Job Details: 03/04/2021
WASHER GE GFWR4800F0WW Arrived on job for complaints of not washing. Found control not responding and RPS cracked. Replaced both parts and test. No leaks detected at time of service
Near Georgetown, TX 78628
Tommy
Job Details: 03/04/2021
DISHWASHER KITCHENAID KDPM604KPS0 "Arrived onsite for unit bottom spray arm had fallen off, upon arrival found unit spray arm damaged office to reschedule upon receiving previously ordered spray arm, put unit damaged arm back in after removed some of the damaged plastic to allow unit to work temporarily.; ordrng 1 W11048456 (Spray arm)"
Near Temple, TX 76502
Kayman
Job Details: 03/04/2021
REFRIGERATOR KITCHENAID KRFF507HPS01 "Arrived onsite for refrigerator leaking. Upon inspection I found the drain pan overflowing with water and I could see water being sprayed into the pan but not from the drain line. I pulled the unit out and found a hairline crack or hole in the plastic part of the valve that is shooting water directly into the drain pan.. I added some adhesive to the valve in hopes to plug the hole and advised the customer to keep the water turned off for atleast a couple , ordering valve(W10865826) ; ordrng 1 W10865826 (Valve rear)"
Near New Braunfels, TX 78130
Noah D
Job Details: 03/04/2021
MICROWAVE WHIRLPOOL GT1195SHQ1 "Arrived on site to inspect microwave for not stopping when opened, upon inspection found it did not stop when opened. Checked switches and found a loose switch, realigned and tested for issues. No issues found. All functions returned. Complete"
Near Hutto, TX 78634
Andy
Job Details: 03/04/2021
WASHER WHIRLPOOL MVWC565FW0 Arrived on site to install previously diagnosed gearcase and cam assembly. Removed failed parts and replaced with new. Found that actuator will need to be replaced as well. Ordering needed part. No leaks present at time of service. Office to schedule. ASAP appointment needed.; ordrng 1 W11481722 (Actuator) and 1 Seenote (Office to schedule) and 1 Seenote (ASAP appointment)
Near Robinson, TX 76706
Jonathan
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRF757SDHV00 Arrived on site for a refrigerator that has dim lights in both refrigerator and freezer sections. Inspected unit and work area. Found all lights out in both refrigerator and freezer compartments. Replace freezer module and unit began to illuminate and is working as designed. Call complete.
Near Georgetown, TX 78628
Lou
Job Details: 03/04/2021
REFRIGERATOR KITCHENAID KBFN502ESS01 "Arrived on site to refrigerator ice maker not working. Upon further Inspection using my jumper wire I jumped the ice maker from T-H and tested the ice maker harvest, the ice maker harvested but failed to fill with water. Tested voltage at the inlet valve and got 120v. Removed rear water line from inlet valve and tested ice maker for water and no water came out. ; ordrng 1 W11246413 (Inlet valve) and 1 EDR3RXD1 (Filter) and 1 CNOTE (LSO FOR TRAINING)"
Near Killeen, TX 76542
Tyler
Job Details: 03/04/2021
DRYER FRIGIDAIRE FASE7073LW0 Arrived on site for dryer not heating correctly and making a loud noise. Upon arrival I found no errors indicating any issues. But upon further disassembly I found rollers functioning but the blower wheel snapped off the motor and bearing. Office will need to reschedule along with previous washer ticket and availability of parts is known.; ordrng 1 131775600 (Blower wheel and housing assembly)
Near Austin, TX 78749
Jacob
Job Details: 03/04/2021
WASHER WHIRLPOOL WTW4816FW2 "Arrived onsite for unit not filling. Put unit in diagnostics mode. Found F8E1 long fill error. Looked at valves, found that cold water was clogged with deposits or some type of sand coming through the water hose. Cleared water valve. Tested unit. Unit was filling as normal. Unit tested good. No issues at this time.
Near Pflugerville, TX 78660
Scott
Job Details: 03/04/2021
DISHWASHER KENMORE 665.13403N410 "Arrived on site for dishwasher poor washing performance . Found wash motor failed ,getting proper voltage. Recommended replacing both control and sump and motor. Job complete"
Near Pflugerville, TX 78660
Scott
Job Details: 03/04/2021
MICROWAVE WHIRLPOOL WMH31017HS6 "Arrived on site , replaced control . Unit is now functioning properly and heating to wp specs . Job complete"
Near Georgetown, TX 78633
Tommy
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WUW55X24DS0 Arrived onsite for unit condenser fan being loud. Upon arrival found unit condenser fan struggling to rotate and when active motor was very loud. Ordering new condenser fan to return on the 10th..; ordrng 1 W10782254 (Condenser fan)
Near Austin, TX 78734
Robert
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL KFCS22EVMS7 Arrived on job for complaints of job not completed. Found screws missing. Replaced screws and test.
Near Jonestown, TX 78645
Jonathan
Job Details: 03/04/2021
REFRIGERATOR KENMORE 253.569436 Arrived at unit 202 for refrigerator making a banging sound. Customer stated about every 4 hours compressor making a 2 knock sound. Measured temperature in RC at 39° and FC at -5°. Attempted to create failure by turning compressor on and off at temperature control. Checked frost pattern and found good frost pattern. Forced defrost cycle and monitored defrost cycle . Measured compressor windings and found within range. Measured capacitor and found within range. Condenser fan is operating. Cycled ice maker and monitored operation. Tested damper control by cycling unit on and off. Was not able to recreate knocking sound. Found all components working as designed. No water leaks detected during service.
Near Leander, TX 78641
David S
Job Details: 03/04/2021
WASHER MAYTAG mhw8630hc0 Arrived on site for washer leaking out of the bellow. I inspected th unit and work area. I found the bellow torn and covered silicone where the customer sealed it. . I replaced the bellow. I tested the unit and found it working with no leaks. Job complete.
Near Clifton, TX 76634
Jonathan
Job Details: 03/04/2021
WASHER WHIRLPOOL WTW4816FW2 Arrived on site for a washing machine that had a leaking valve. Inspected unit and work area. Found the hot water valve cracked causing the leak. Replace the valve and tested the unit. Unit is not working as designed. Call complete.
Near Austin, TX 78745
Leonardo
Job Details: 03/04/2021
VENTHOOD IKEA IH3402DS2 Arrived on site to test unit light switch broken. Found switch broken and nut that hold switch missing. Will need to order new nut parts department will have to do part research. ; ordrng 1 Partresearch (Part research)
Near Austin, TX 78746
Luis
Job Details: 03/04/2021
ICE MACHINE WHIRLPOOL KUID508ESS2 arrived on site for no ice. Ran diagnostics good water flow to reservoir found defective cap,replaced cap,pumps working,evaporator plate had good frost formation. Ran unit through a normal operating cycle with new cap; used 1 W11023835 (Cap) from stock"
Near Austin, TX 78729
Justin
Job Details: 03/04/2021
WASHER WHIRLPOOL WTW6200SW1 Arrived on site to complete repair with tools needed. Upon trying to leverage tub out with jack I found the tub to seized and could not be removed.
Near Canyon Lake, TX 78130
Andrew
Job Details: 03/04/2021
MICROWAVE WHIRLPOOL WOC54EC0HS04 "Arrived on site to test unit for panel not working. Found unit was set to demo mode. Changed setting, tested unit and MW was not operating. Found fuse(W11188752) was blown. Replaced fuse with truck stock part. Tested unit, unit is now operating as designed. Job complete."
Near Austin, TX 78734
Luis
Job Details: 03/04/2021
REFRIGERATOR KITCHENAID KSSC48Qvs02 Arrived on site for not dispensing ice. Found coupling on shaft slipped replaced shaft tested ice dispenser unit working as designed part
Near Austin, TX 78734
Luis
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRF989SDAM03 "Arrived on site for no cool in fresh food section. Ran diagnostics found fresh food fan not running,removed cover adjusted harness found fan would power on but running weak. Replaced harness and fan motor,secured thermistor correctly to suction line ran diagnostics fan powered on good and strongly.
Near Austin, TX 78717
Justin
Job Details: 03/04/2021
OVEN KITCHENAID KODE300ESS04 "Arrived on site for wall oven not reaching temps in lower oven. I checked temps in the unit and found them considerably low. I ohmd out the sensor and found it incorrect. I replaced sensor and retested (only replaced lower sensor, returning second part). Unit now working as designed. Call complete."
Near Georgetown, TX 78633
Tommy
Job Details: 03/04/2021
DRYER AMANA NED4655EW1 "Arrived onsite for previously diagnosed parts. Upon replacing timer also found element wasnt fastened correctly. Got unit corrected, tested unit 5 times and preformed heat test found unit operating as designed. Job Completed."
Near Austin, TX 78735
Leonardo
Job Details: 03/04/2021
OVEN WHIRLPOOL KOSE500ESS04 Arrived on site to replace console. Replaced console test unit and unit test good job complete.
Near Austin, TX 78748
Robert
Job Details: 03/04/2021
WASHER LG wt7200cw Arrived on job to replace previously diagnosed part. After replacement test operation
Near West Lake Hills, TX 78746
Leonardo
Job Details: 03/04/2021
DISHWASHER WHIRLPOOL KDTE254ESS Arrived on site to replace sump and motor. Replaced sump and motor test unit and unit test good.
Near Austin, TX 78738
Brandon
Job Details: 03/04/2021
COMPACTOR [UIS FAILED] n/a "Arrived on site for customer complaint of unit not sliding in and out properly, found container damaged, ordering container assembly. (Office to reschedule) and 1 WPW10451276 (Container assembly)"
Near Leander, TX 78641
Lou
Job Details: 03/04/2021
WASHER WHIRLPOOL NTW4516FW3 "Arrived on site to install previously diagnosed and ordered parts. Due to the main control and inlet valve failures, I removed and replaced the both parts and calibrated the unit. Placed in diagnostics and tested and unit is operating as designed. No water leaks observed during service, job completed."
Near Georgetown, TX 78633
Tommy
Job Details: 03/04/2021
MICROWAVE WHIRLPOOL WMH78019HZ1 "Arrived onsite for unit microwave sparking. Upon arrival found unit operating as designed, tested multiple signs and looking inside could not find any signs of damage. Job Completed."
Near Waco, TX 76708
Chase
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site and check refrigerator for loud noise. Found the noise coming from evaporator fan in the freezer. Exposed evaporator and made adjustment to the fan housing mount. Removed the ice buildup from the top of the drain and ensured all product on freezer shelves allows doors and baskets to close properly. Customer does not have the handle on the freezer so instructed on the proper way to open the door so that it closes and seals correctly. Job complete
Near Georgetown, TX 78633
Tommy
Job Details: 03/04/2021
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived onsite for unit not receiving water, found unit uI and control operating and calling for water during tests. But found out of tests pantry UI miscommunicating causing water to not operate. Ordering pantry UI, office to reschedule.; ordrng 1 W10807593 (UI pantry)"
Near Austin, TX 78731
Kevin
Job Details: 03/04/2021
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site and replaced icemaker diagnosed on previous visit and it started cycling immediately. job complete"
Near Liberty Hill, TX 78642
Lou
Job Details: 03/04/2021
MICROWAVE WHIRLPOOL KMBP100ESS03 "Arrived on site to install previously diagnosed and ordered part. Due to the front trim above the door being damaged during the installation, I removed and replaced the trim and tested the unit and it operated as designed. Job completed."
Near Austin, TX 78735
Luis
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for damaged door.installed new freezer door checked door seal good.
Near Pflugerville, TX 78660
Scott
Job Details: 03/04/2021
WASHER WHIRLPOOL WFW5620HW2 "Arrived on site for washer not spinning out load . Ran diagnostics got over suds and load in washer during clean cycle . Found someone had used a lot of baking soap in dispenser . Flushed out washer couple times , ran diagnostics all checked normal. Recommended customer use cleaner . Also instructed on proper soap usage . Pressure hose is in good shape . No water leaks detected at time of service. Job complete CNOTE sticky ."
Near Austin, TX 78717
Justin
Job Details: 03/04/2021
WASHER AMANA NTW4516FW3 "Arrived on site for washing machine not turning on. Upon further inspection I found unit unresponsive and after about a minute of plugging in it would hum loudly. I found 120V at wall and control, but control not responding. I found a bad control and replaced. I put unit into diagnostics mode and calibrated unit. I the. Ran a test cycle to verify repair. Unit is now working as designed. Call complete."
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 03/04/2021
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to diagnose a dishwasher that is not turning on. Tested unit and found GFCI on plug behind unit was tripped. Reset GFCI and all is now working properly. No leaks were found at time of service
Near Liberty Hill, TX 78642
Cliff
Job Details: 03/04/2021
UPRIGHT / CHEST WHIRLPOOL WZF34X18DW03 Arrived on site today nos a freezer that is not cooling properly. Tested unit and found control not activating defrost cycle properly. Control will need to be replaced a complete repairs. Office to set return appointment. Advised homeowner unit would need to be thawed out 24 hours prior to return appointment.; ordrng 1 W11253128 (Control)
Near Austin, TX 78746
Jacob
Job Details: 03/04/2021
DISHWASHER KITCHENAID KUDP01FLSS6 "Arrived onsite for unit filling water into the dishwasher when not in use. When unit was filling and holding water. Looked at the water valve to the unit. Turned off the water from under the sink, when removing the water valve to the unit. The water would not stop spill from the valve underneath the sink. Let customer know that a plumber will need to be called to look at the valve underneath the sink. No other issues at this time. Job complete"
Near Austin, TX 78739
Leonardo
Job Details: 03/04/2021
MICROWAVE WHIRLPOOL WML75011HZ8 Arrived on site to test unit for door not closing correctly. Test unit and found switch holder spring had come off switch holder. Removed panel to get to switch holder. Installed spring test unit and unit test good job complete.
Near Austin, TX 78735
Luis
Job Details: 03/04/2021
ICE MACHINE KITCHENAID KUID308ESS1 "Arrived on sote for no ice. Ran diagnostics no water to reservoir no power to valve,diagnosed defective pump,installed new pump ran diagnostics good voltage to valve 120vac no water out of valve replaced valve ran diagnostics all test passed. ; used 1 W11325175 (Pump), and 1 W10897719 (Valve) from stock"
Near Pflugerville, TX 78660
Scott
Job Details: 03/04/2021
RANGE WHIRLPOOL WEG750H0HZ0 Arrived on site for unit sparking . Found wire to ring element on convection fan had been sliced bye fan blade . Fixed wiring and zip tied out of way . Ran convection preheat & normal preheat no other issues found . No gas leaks detected at time of service. Job complete.
Near Del Valle, TX 78617
Jacob
Job Details: 03/04/2021
RANGE WHIRLPOOL WFC315S0JS0 "Arrived onsite for unit not heating in oven. Upon inspection, found that the red wire on the terminal block had burned up because it was not tied down properly. Ordered part. Office to reschedule ; ordrng 1 W11188494 (harns-wire)"
Near Andice, TX 78628
Lou
Job Details: 03/04/2021
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to inspect wall oven temps. Upon further inspection, I tested the unit using my multimeter. I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. At preheat, my temp reading was 422 degrees. This is normal as high temps are needed to help heat the entire metal surface to give a better more even cook. The next 5 readings were 332, 396, 334, 373, 341 for an average of 355.2. When testing temps, average temp reading should be with 10 degrees above and below temp testing which was 350 degrees. Unit temps are within range and no repairs are needed at this time. Home is a vacant new build. Job completed."
Near Cedar Park, TX 78613
Justin
Job Details: 03/04/2021
OVEN WHIRLPOOL WOS51EC0AS03 Arrived on site to install previously diagnosed parts. I installed the bulbs and unit is now working as designed. Call complete.
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 03/04/2021
RANGE WHIRLPOOL WFC150M0EB4 "Arrived on site for Indicator light stays on after burner is turned off. Also, the burner will turn off automatically while cooking even when the display panel isn't hot. Found large front left side element infinite switch is faulty. Switch was already ordered. Will return with switch once it drives. Will also return with element kit JIC. ; O-emld tckt"
Near Austin, TX 78717
Justin
Job Details: 03/04/2021
WASHER MAYTAG MVWB835DW3 "Arrived on site for a washing machine no turning on. Upon further inspection I found the UI unresponsive. I tested voltage at the wall and found correct 120V. Customer stated unit died after snow storm and several power outages. I tested voltage at control and found proper voltage. The LED status light was flashing and I found correct voltage to the UI. I found good continuity at harness as well, indicating a failed UI.
Near Georgetown, TX 78626
Kayman
Job Details: 03/04/2021
DRYER MAYTAG MED6200KW0 Arrived onsite to install previously diagnosed parts. I installed the correct 3 prong switch. I tested the unit and it is working as designed at this time. Job complete.
Near Georgetown, TX 78626
Tommy
Job Details: 03/04/2021
WASHER WHIRLPOOL WFW7590FW0 "Arrived onsite for washer not receiving power. Upon arrival found unit was stacked. Found unit breaker was off. Flipped on and unit is now operating as designed. Job Completed."
Near Round Rock, TX 78665
Jimmy J.
Job Details: 03/04/2021
DRYER MAYTAG MEDC465HW0 "Arrived on site for COMPLAINTNOTE:DRYER THE DRUMM IS SKIPING OUT OF BALANCE IS A MAYTAG, Removed drum and found a nut stuck in the felt. Removed nut and dryer is no longer making the noise. Had customers husband confirm the noise was gone. Dryer heating as designed. Job completed."
Near Jarrell, TX 76537
Kayman
Job Details: 03/04/2021
DISHWASHER WHIRLPOOL WDF330PAHW2 Arrived onsite for a dishwasher not washing dishes. Upon inspection I found F4E3 and F7E1. stored in the unit during diagnostics. I could not get the motor to respond but all other functions passed including the heater. I am ordering a sump and motor (W11025157) and main control( W11087226 ) just Incase. Office to R/S due to part availability. ; ordrng 1 W11025157 (Sump and motor) and 1 W11087226 (Control)
Near Cedar Creek, TX 78612
Andy
Job Details: 03/04/2021
WASHER MAYTAG MVWC565FW1 Arrived on site to install previously diagnosed inlet valve. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ02 "Arrived on site for Humming Noise - Refrigerator. Placed in diagnostics and opened and closed dampener with customer present. She confirmed that this was the noise but much quieter than before. Customer stated the noise actually stopped recently, but that she still preferred we stop by to inspect. Explained to customer that the noise associated with the dampener opening and closing is normal, but if it got loud again in the future to reach out to us. Job completed."
Near Georgetown, TX 78628
Lou
Job Details: 03/04/2021
COOKTOP JENN-AIR JGCP548HL00 Arrived on site to install previously diagnosed and ordered parts. Due to the rear center burner not igniting I removed and replaced the burner head. When removing the burner head I found a screw missing from the burner head and evidence of liquid residue and inspected the burner head and found the inner gasket deteriorated. Tested the new burner head and unit is operating as designed. I am ordering replacement screws and CNOTE-LSO FOR TRAINING and will return with all pre-screened parts. Scheduled return No gas leaks detected during service.; ordrng 4 W11447718 (Screw)s and 1 CNOTE (LSO FOR TRAINING)
Near Austin, TX 78703
Matthew
Job Details: 03/04/2021
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived onsite for dishwasher leaking after pump and motor replacement. Customer stated after repair the unit would leak from the bottom left corner. Upon inspection found elbow connector from manifold to sump slightly loose. Secured connection. Tested unit and did not have a leak. No stored error codes and 35 minutes of testing in pro wash, Could not duplicate issue."
Near Austin, TX 78717
David S
Job Details: 03/04/2021
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for dishwasher not draining. I inspected the unit and work area I found the drain pump getting power, but not spinning the impellers. . I replaced the drain pump and tested the unit. I found everything working as designed. Job complete no water leaks detected.
Near Austin, TX 78731
Luis
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site for noise complaint and door handle issues. Ran diagnostics noise due to damper control opening and closing damper door normal operating sound at time of visit,found set screw loose behind handle assembly,removed handle repaired set screw tested door handle operation good."
Near Cedar Park, TX 78613
Paul
Job Details: 03/04/2021
WASHER WHIRLPOOL WTW5000DW1 Arrived onsite for a washer not draining. I found the washer empty with water when I arrived after the customer just washed a load. I found the clothes completely soaked. I checked stored codes and found an F8E1 long fill error. I ran manual diagnostics and found the cold valve only dripping. I cleaned out the back of the cold valve and tested. I had some water flow but it still was not what it should be. The hot valve had good flow. The valve assembly needs to be replaced. Ordering W11210459 VALVE. Office to RS.; ordrng 1 W11210459 (VALVE)
Near Kingsland, TX 78639
Cliff
Job Details: 03/04/2021
REFRIGERATOR FRIGIDAIRE FGSC2335TFA Arrived on site to diagnose a refrigerator that is not dispensing ice. Tested unit and found alignment issue preventing proper contact with door switches. Realigned unit and found all is now functioning properly and no leaks were found at time of service.
Near Round Rock, TX 78665
Jimmy J.
Job Details: 03/04/2021
DISHWASHER KITCHENAID KDFE104HPS0
Near Pflugerville, TX 78660
Scott
Job Details: 03/04/2021
REFRIGERATOR GE GSH25JSTASS "Arrived on site ,replaced mother board ,dampener ( sensor comes with ) . All checked normal . Unit is in garage . No water leaks detected at time of service. Job complete."
Near Austin, TX 78702
Jacob
Job Details: 03/04/2021
RANGE WHIRLPOOL WFE505W0JS0 "Arrived onsite to replace control board. Replaced part. Did not solve the issue. Called tech line. Suggested to possibly check wiring to unit if wires are not wired correctly need to order a new wiring harness. Got sr#7730158885. Upon further inspection, found that the yellow jumper wire was not making contact on the control. Took pic in quick pics ordered part. Office to reschedule. ; ordrng 1 W11416047 (HARNESS )"
Near Austin, TX 78731
Kevin
Job Details: 03/04/2021
DRYER WHIRLPOOL WED4815EW1 "Arrived on site and inspected dryer and found connection at cut off is loose, after resetting it Also found airflow is restricted on airflow meter. Removing vent hose allows airflow to return. Recommended to homeowner that vent to the exterior needs to be cleaned before dryer is used again. Left vent hose disconnected on purpose. Job complete"
Near Lago Vista, TX 78645
Jonathan
Job Details: 03/04/2021
REFRIGERATOR GE GYE22KSHHSS "Arrived on site to install previous diagnosed part. Inspected unit and work area. Found ice container full of ice. Tested ice maker cycle and found working. Inspected inlet valve water connection and found correct. All tested good, no water leaks detected."
Near Austin, TX 78704
Matthew
Job Details: 03/04/2021
WASHER WHIRLPOOL MVW18PDBWW0 Arrived onsite for washer not functioning. Called tech line for assistance. Ran diagnostics and all passed except for the cold fill. Ran individual fill and failed. Valve is supplied with 123vac abut resistance is high. Fill valve will need replacement. Office to schedule when parts arrive.; ordrng 1 WPW10486031 (valve)
Near Leander, TX 78641
David S
Job Details: 03/04/2021
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site for microwave not heating. I inspected the unit and work area. I tested the unit and found it heating. I found no problem with the connections. I found the turn table spinning as designed. I tested the unit for 30. Inlets and could not get it to fail. Job complete.
Near Cedar Park, TX 78613
Paul
Job Details: 03/04/2021
OVEN KITCHENAID KEMC308KSS04 "Arrived onsite for a microwave/oven wall unit with the oven not heating after a self clean and the power went out. The microwave door with no tension, just falling, and the microwave cavity lamp not working. I found the oven TOD open. All elements tested good. I found the tensioning rods in the microwave door broken and the bulb in the cavity burned out. I replaced the TOD, rods, and bulb. I tested the unit and all functions are working as designed. I replaced the screw in the lower door at the hinge with a screw from my truck stock. Call complete."
Near Kyle, TX 78640
Kevin
Job Details: 03/04/2021
DRYER WHIRLPOOL WED6120HC1 "Arrived on site and inspected dryer and found power is correct and dryer will start a cycle but drum is not tumbling. Found belt is broken and it will need to be replaced, will also bring back cut off and fuse to ensure repair on the next visit.; ordrng 1 4392067 (Belt kit)"
Near Round Rock, TX 78664
Jimmy J.
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived on site to install previously diagnosed part. Removed control and I installed new control. Initially the fridge did not start cooling and the control would not advance. Reached out to tech support and was informed the fridge control will need to be programmed if a new control is installed. Entered Fridge Code (12) and completed programming. Fridge cooling as designed. Job completed.
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/04/2021
MICROWAVE GE JEB1860SM2SS "Arrived on site for customer complaint of unit not heating but counting down, found failed door switches, I replaced switches unit tested good."
Near Austin, TX 78732
Robert
Job Details: 03/04/2021
COOKTOP KITCHENAID KGCP463KSS03 Arrived on job for complaints of burner not working. Found igniter weak.. ; ordrng 4 WP3368921 (screw-torx)s and 1 WP9782447 (holder-orf) and 1 WPW10155786 (holder-orf)
Near Austin, TX 78746
Kevin
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL KRFC704FPS03 "Arrived on site and replaced water valve diagnosed on previous visit. job complete"
Near Georgetown, TX 78633
Paul
Job Details: 03/04/2021
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived onsite for a refrigerator with possible failed sealed system components. I found the FC at 37 degrees and the RC at 57 degrees. I found the compressor extremely hot. I checked pressures and found the low side at 0 and the high side at 275 psi. I ran service test 4 and found in step RC section pressures were 12 psi on the low side and 275 psi on the high side. When it went to step 5 it was 0 psi on the low and 275 psi on the high. There was hardly any refrigerant flow in either evaporator. I checked line temps and found the drier extremely cold indicating a possible restriction at the drier. I replaced the drier and compressor. I installed a low side service tap. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 5.5 ozs of R134A. I tested the unit and found correct pressures. RC 12 low 150 high, FC 0 low 150 high. Call complete."
Near Round Rock, TX 78665
Jimmy J.
Job Details: 03/04/2021
DRYER WHIRLPOOL MEDC465HW0 Arrived on site for COMPLAINTNOTE:WILL NOT DRY THE CLOTHES. Tested voltage at the wall and got proper voltage. Ran temps inside dryer and wouldnt get above room temperature. Tested thermal cutoff for continuity and it failed. Removed faulty thermal cutoff and installed new thermal cutoff. Dryer heating as designed. Job completed.
Near Austin, TX 78745
Jacob
Job Details: 03/04/2021
WASHER WHIRLPOOL WFW9550WW00 Arrived onsite for unit making noise during spin cycle. Put unit into spin cycle. Heard scrapping noises. As it got up to speed.
Near Manor, TX 78653
Andy
Job Details: 03/04/2021
WASHER WHIRLPOOL MVWC565FW2 "Arrived on site for washer shaking, walking and loud. Tested and inspected unit and found failed gearcase. Attempted to remove bolt from agitator and was unable to do so. Bolt is stripped and will not remove. Will also need to replace tub and basket and associated parts. Ordering needed parts. Office to schedule return trip. 2 hour job. No water leaks present at time of service.; ordrng 1 W11219115 (Outer tub) and 1 W10752719 (Basket) and 1 W10528947 (Hub) and 8 WP8533953 (Screw)s and 1 W10752187 (Screw) and 1 W11089264 (Filter) and 1 WP8533928 (Screw) and 1 W11255099 (Harness) and 1 W11428524 (Capacitor) and 1 W11497303 (Motor) and 1 W11239857 (Belt) and 1 Seenote (Office to schedule) and 1 Seenote (2 hour job) and 1 W11399437 (Pump)"