Near Round Rock, TX 78665
Andy
Job Details: 12/11/2020
COOKTOP KITCHENAID n/a
Near Austin, TX 78739
Luis
Job Details: 12/11/2020
REFRIGERATOR JENN-AIR JFFCC72EFP02 "Completely different issue from dispenser repair. Arrived on site for rust on doors. Customer using correct whirlpool stainless cleaner,rust forming on both doors ran diagnostics found defective fan motor ordering both doors,ui and fan. ; ordrng 1 W10849511 (DOOR) and 1 W11254959 (DOOR) and 1 W11262313 (UI) and 1 W11407678 (FAN)"
Near Leander, TX 78641
Justin
Job Details: 12/11/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 Arrived on site to install previously diagnosed parts. Installed water tube with heater and found connector to be incorrect. Ordering new fill tube with heater. ; ordrng 1 W11366500 (ICE MAKER FILL TUBE/HEATER)
Near Temple, TX 76502
Tyler
Job Details: 12/11/2020
DRYER MAYTAG MEDB955FC1 "Arrived on site for a dryer taking too long to dry on certain auto sensing settings according to the customer. Upon arrival I ran a diagnostics check on dryer and found 4 error codes (F3e2, f4e5, f3e7, f4e3). Upon further inspection I check the heating element, both high limits and secondary airflow fuses and found unit fluctuated temps according to its design. I then checked the moister sensors and thermistors per previous error codes at j13 and j14. Found ohm resistance within range for temp to ohm ratio in the schematics. I then found after running a second diagnostics test that the main control wasn’t sensing the thermistors or moisture sensors. I installed new contrl and retested unit a few times to ensure it was working as designed. Call complete."
Near Kyle, TX 78640
Richard
Job Details: 12/11/2020
REFRIGERATOR JENN-AIR JFFCC72EFP00 Arrived onsite for the refrigerator leak water from underneath. During testing found that bottom of refrigerator liner is rusted. Took pictures. But could not find where the leak is coming from. Called tech line and we checked water valve and water lines connected to valve and no leaks. Ran water dispenser and no leaks found. Ran an ice maker fill test and no leaks detected. Check compressor suction line for condensation and no condensation found.
Near Leander, TX 78641
Justin
Job Details: 12/11/2020
REFRIGERATOR WHIRLPOOL GB2SHDXTS01 "Arrived on site for refrigerator with ice maker not producing ice. Upon further inspection found ice maker fill cup broken and shut off arm missing. Will need to order and replace. Tested valve to ice maker and functioned as designed. Ice maker will not harvest, will return with ice maker. Office to reschedule.; ordrng 1 WP628356 (ICE MAKER FILL-CUP) and 1 WP67004028 (ICE MAKER SHUT OFF ARM)"
Near Waco, TX 76712
Jonathan
Job Details: 12/11/2020
WASHER WHIRLPOOL WFW6620HW0 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced dispenser drawer and tested unit. Unit is now working as designed. Call complete.
Near Liberty Hill, TX 78642
Kayman
Job Details: 12/11/2020
ICE MACHINE KITCHENAID KUIX505ESS2 Arrived onsite for ice maker not making ice but water is being dispensed. I found the condenser coil had a patch of dust and hair stuck on it. I cleaned off the condenser and found the unit started making ice again but there is 1 or more wires on the grid cutter that have broken. The unit will need a new grid cutter for repair. Ordering Grid cutter (W10919199) ; ordrng 1 W10919199 (grid-cuttr)
Near Austin, TX 78703
Richard
Job Details: 12/11/2020
WASHER WHIRLPOOL WFW92HEFW Arrived onsite for the washer dispenser not working properly. Ran diagnostics and found no error codes. Ran a full diagnostics and found no issues with the washer all functions tested good and no leaks detected complete.
Near Lockhart, TX 78644
Leonardo
Job Details: 12/11/2020
COOKTOP FRIGIDAIRE FEF326ASK Arrived on site to test unit for left front and left rear burners not getting to medium. Replaced both switch
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 12/11/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to install dispenser. Removed faulty dispenser and installed new dispenser. No leaks detected. Job completed.
Near Austin, TX 78733
David
Job Details: 12/11/2020
COOKTOP KITCHENAID KCGS956ESS02 Arrived on site to diagnose cooktop that customer said is underpowered. On arrival I tested all burners. Unit has been converted to LP properly and all flames were of proper height and consistency. Advised that natural gas and Lp have slightly different flames. Made some minor adjustments to the 3 adjustable burners with customer approval. All is now working as designed. Call complete.
Near Wimberley, TX 78676
Luis
Job Details: 12/11/2020
REFRIGERATOR MAYTAG MFI2570FEZ07 "arrived on site for no ice. Removed housing found obstruction in fill tube,removed obstruction ran icemaker through a cycle water filled icemaker,installed chute gasket to correct location."
Near Austin, TX 78704
Richard
Job Details: 12/11/2020
ICE MACHINE KITCHENAID KUIX505ESS1 Arrived onsite for the ice machine not working properly. During testing found that water was dripping from the filter housing causing the issue. Inspected old filter and found that the seal was broken. Replaced filter and issue was resolved and ice machine is working to specs. Complete
Near Spicewood, TX 78669
Robert
Job Details: 12/11/2020
WASHER MAYTAG MVW7232HC0 Arrived on job to replace previously diagnosed parts. After replacement test operation. No leaks detected at time of service
Near Marble Falls, TX 78654
Wesley
Job Details: 12/11/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Arrived onsite and installed freezer door. All checks good. Unit is now operating as designed. Advised customer on repair.
Near Leander, TX 78641
Lou
Job Details: 12/11/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=11 degrees. When I went to test temps in the RC, customer advised there was a block of ice at the back of the RC section. I found a small amount of ice forming at the bottom of the evap cover. Once I received authorization to replace parts, I removed the ice from the RC evaporator with my steamer and removed and replaced the evap motor harness. Positioned the thermistor at the weld of the suction line securing with foil tape and a ziptie. Pulled the evaporator back to the back of the unit and secured it with a clamp and ziptie. Removed and replaced the hv control and UI. Found the drain tube at the back of the unit gapped. Sealed it with silicone. Advised the customer to allow the unit to cool for 12 hours and 24 hours before it produces ice. No water leaks observed during service, job completed."
Near Del Valle, TX 78617
Matthew
Job Details: 12/11/2020
MICROWAVE WHIRLPOOL WMH31017HS6 "Arrived onsite for microwave not heating. Upon inspection found high voltage issues with unit. Needed to reschedule magnetron, capacitor and diode. Replaced parts tested unit and unit is functioning properly. Job complete."
Near Austin, TX 78739
Leonardo
Job Details: 12/11/2020
DISHWASHER WHIRLPOOL DU915PWSS0 Arrived on site to test unit for no power. Test unit and found unit getting 120volts. Found open fuse replaced fuse test unit and unit test good job complete.
Near Manchaca, TX 78652
Kevin
Job Details: 12/11/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site and inspected dishwasher and set it into a diagnostic cycle, inlet water is good, wash motor is operating properly, found connection to heater is loose, after resetting it is operating properly. No water leaks from connections at time of service, job complete"
Near Kingsland, TX 78639
Jonathan
Job Details: 12/11/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for refrigerator in RV not dispensing ice. Contacted claims department with proof of purchase and received authorization to continue with service under manufacturer warranty (MS). Inspected unit and work area. Tested dispenser operation and found auger motor not activating. Gained access to auger motor and found water standing in auger motor housing. Removed water and measured voltage to motor, found 120 volts. Found failed motor. Installed new motor and tested operation. All tested good, no water leaks detected. Informed customer to be sure to remove ice when powering down."
Near Austin, TX 78738
Robert
Job Details: 12/11/2020
MICROWAVE KITCHENAID KCMS1655BSS0
Near Austin, TX 78704
Brandon
Job Details: 12/11/2020
REFRIGERATOR KITCHENAID KFIS20XVMS10 "Arrived on site for customer complaint of unit leaking, found defrost drain line clogged, I removed clog, unit tested good."
Near New Braunfels, TX 78132
Jacob
Job Details: 12/11/2020
DISHWASHER WHIRLPOOL KDFE104HBL0 Arrived onsite to replace part ordered by previous tech. Replaced part. Tested unit. Unit test good. No leaks at this time. Job complete
Near Austin, TX 78747
Kevin
Job Details: 12/11/2020
REFRIGERATOR KITCHENAID KRFC604FSS02
Near Spicewood, TX 78669
Robert
Job Details: 12/11/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Arrived on job to replace previously diagnosed parts. After replacement test operation. No leaks detected at time of service
Near Georgetown, TX 78633
James
Job Details: 12/11/2020
WASHER WHIRLPOOL MHW6630HW1 Arrived on site and tested operation. Found unit locked and load still in but no functions running. Turned off and door unlocked. Removed items and ran diagnostics. Found no faults in memory. Ran automatic test cycle and heard high pitched squealing from rotor and stator. Tested basket and found to be secure with no play. Unit will need new rotor and stator to repair. Office to schedule return services ; ordrng 1 W11314361 (rotor) and 1 W11354542 (STATOR )
Near Round Rock, TX 78665
Jimmy J.
Job Details: 12/11/2020
MICROWAVE WHIRLPOOL WMH31017AS-5 Arrived on site to install previously diagnosed parts. Replaced switches on interlock and replaced fuse. Tested 1 cup of water for one minute. Microwave operating s designed. No further action needed. Job completed.
Near Burnet, TX 78611
Jonathan
Job Details: 12/11/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site to install previous diagnosed part. Removed previous diagnosed parts and installed new. All tested good, no water leaks detected."
Near Hutto, TX 78634
Andy
Job Details: 12/11/2020
RANGE WHIRLPOOL WEG745H0FS0 "Found needed control damaged in box, made customer aware of this and that office will contact to schedule return trip. Also ordering igniters and temp sensor in case needed. ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10728529 (swtch-memb) and 1 W10833885 (sensor) and 1 WPW10324262 (igntr-oven) and 1 WPW10333842 (igntr-oven)"
Near Hutto, TX 78634
David S
Job Details: 12/11/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for sealed system repair. I gained access to the compressor and dryer. I punctured the dryer and found no pressure in the system. I ran the compressor and found it not building pressure. I removed the failed compressor and installed a new one, along with a Uv dryer and an access valve. I pulled a vacuum and found the vacuum holding. I put a measured charge into the system and I found good pressures on the fresh food evaporator and freezer evaporator. The unit is working as designed. Job complete."
Near Kyle, TX 78640
Leonardo
Job Details: 12/11/2020
RANGE GE JGB860BEJ1TS Arrived on site to test unit for unit tripping breaker. Test unit and found unit trips breaker only when you use control board. Found short on board ordering new board office to reschedule. ; ordrng 1 WB27X32205 (CONTROL BOARD)
Near Round Rock, TX 78664
Jimmy J.
Job Details: 12/11/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 Arrived on site to install previously diagnosed parts. Installed control and diffuser. Refrigerator operating s designed. Job completed.
Near Austin, TX 78746
Matthew
Job Details: 12/11/2020
OVEN KITCHENAID KEBS179BSS00 Arrived onsite to replace previously diagnosed parts. Replaced display board. Tested unit and was cycling between 357 and 388 when set at target temperature of 375. Averages in acceptable range. Job complete
Near Austin, TX 78723
Scott
Job Details: 12/11/2020
DRYER WHIRLPOOL WED5300VW0 "Arrived on site for dryer not heating . Found coil on heater element broken . All fuse and thermostats checked good . Replaced heater . Ran unit for few minutes, all checked normal . No lint build up at time of service . Vent wizard was there to clean vent beginning of month . Job complete"
Near Canyon Lake, TX 78133
Jacob
Job Details: 12/11/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived onsite to replace 2nd valve leading to the ice maker in the freezer. Replaced valve. Heard water get called into the ice maker. No more noise. No leaks at this time. Job complete
Near Austin, TX 78702
Brandon
Job Details: 12/11/2020
DRYER WHIRLPOOL WED75HEFW1 "Arrived on site to replace previously diagnosed motor, I replaced motor, no change, unit would not turn, found failed motor relay on control board, I replaced control, unit tested good.
Near Austin, TX 78735
Kevin
Job Details: 12/11/2020
WASHER WHIRLPOOL MHW5500FW0 "Arrived on site and inspected washer and found control lock is on and will not turn off. Set washer into a diagnostic cycle and cleared control lock no then ran automatic test cycle and it completed properly. job complete"
Near Briarcliff, TX 78669
Robert
Job Details: 12/11/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on job for complaints of lights not working. Found freezer light cause of no lights replaced light
Near Austin, TX 78739
Kevin
Job Details: 12/11/2020
REFRIGERATOR WHIRLPOOL WRT112CZJW00 "Arrived on site and inspected refrigerator and found evaporator drain is frozen/clogged. Used steamer to clear it and it is now operating properly, job complete."
Near Leander, TX 78641
Cliff
Job Details: 12/11/2020
MICROWAVE WHIRLPOOL WMH31017HS6 Arrived on site to diagnose a microwave with a blower that is not functioning. Found blower receiving voltage but not operating. Replaced blower and found no change. Control and harness will need to be replaced to complete repairs. Office to set return appointment.; ordrng 1 W10892389 (cntrl-elec) and 1 W11350914 (HARNESS )
Near Austin, TX 78738
Luis
Job Details: 12/11/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for cooling complaint. Power cycled unit,main control powering on and off and cycling power to 3 way valve. Diagnosed unit will need the high voltage main control. ; ordrng 1 WPW10675033 (HV CONTROL)"
Near Round Rock, TX 78665
Jimmy J.
Job Details: 12/11/2020
RANGE WHIRLPOOL WFG320M0BB2 Arrived on site to install previously diagnosed parts. Installed outer glass nameplate bracket mounting bracket and light bulb. Oven opens and closes as designed. No further repairs needed. Job completed.
Near San Marcos, TX 78666
Noah D
Job Details: 12/11/2020
REFRIGERATOR WHIRLPOOL WRT318FZDB05 "Arrived on site to inspect fridge for not cooling, upon inspection found the fridge running but compressor was not frosting evap, compressor was running and amp draw was normal, no frost appeared after 15. Ordering sealed system repair. Office to reschedule ; ordrng 1 SEALEDSYSTEMREPAIR (SEALED ) and 1 TJ90SF8404 (ACCESS) and 1 W11103612 (EVAP ) and 1 W11135151 (COMPRESSOR ) and 1 WP4387938 (OVERLAOD)"
Near Tow, TX 78672
Jonathan
Job Details: 12/11/2020
DRYER SAMSUNG DV42H5000EW/A3-02 Arrived n site for dryer making high pitch sounds. Inspected unit and work area. Tested operation to verify failure. Disassembled unit and found broken pulley. Removed failed pulley and installed new. Assembled unit and tested operation. All tested good.
Near Leander, TX 78641
Tommy
Job Details: 12/11/2020
DRYER WHIRLPOOL WED6620HC1 Arrived onsite for previously diagnosed parts. Replaced element and put unit back together. Tested unit. Unit is operating as designed no errors and is heating. Job Completed.
Near Manor, TX 78653
Matthew
Job Details: 12/11/2020
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 Arrived onsite for auger motor continuing to turn. Motor would activate on its own off and on with out the dispenser pad being pressed. Checked for stuck pad but looked ok. Ran diagnostics test 9 and button test passed. Removed UI and with out it connected the motor would still activate. Appears to need main control replacement.Will also order UI and pad just in case. Office to reschedule ; ordrng 1 WPW10353848 (pad) and 1 WPW10404689 (cntrl-elec) and 1 WPW10458215 (cntrl-elec)
Near Austin, TX 78703
Brandon
Job Details: 12/11/2020
ICE MACHINE KITCHENAID KUID308ESS2 "Arrived on site for customer complaint f unit not producing ice, found filter was restricting water flow, I replaced filter, unit tested good.
Near Cedar Park, TX 78613
Cliff
Job Details: 12/11/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site to replace sealed system for refrigerator. Upon opening unit found full defrost failure in RC evaporator and evaporator encased in ice. This indicates defrost failure and no sealed system issue present at time of service. Main control, user interface, and RC fan harness will need to be replaced to complete repairs. ordrng 1 W11087438 (motor-evap) and 1 W11330971 (UI) and 1 WPW10675033 (cntrl-elec)"
Near Georgetown, TX 78628
David S
Job Details: 12/11/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for fridge leaking and oil in the fresh food section. I inspected the unit and work Area. I found the sheet of ice on the bottom of the freezer. I inspected the dispenser motor and found it leaking oil. I gained access to the drain tube and found it clogged. I cleared the drain tube, and the ice sheet.
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 12/11/2020
OVEN WHIRLPOOL WGG745S0FS00 Arrived on site to install previously diagnosed part. Removed faulty bake igniter and installed new bake igniter. Set oven to bake and oven began to heat as designed.Job completed.
Near Hutto, TX 78634
David S
Job Details: 12/11/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for dishwasher not drying. I inspected the unit and work area. I found no fault codes in diagnostics. I ran a diagnostics cycle and found the unit operating as designed. The heating element is coming on. I spoke to the home builder and the use of rinse aid and to run the hot water at the sink before turning the dishwasher on. Job complete. I water leaks detected.
Near Austin, TX 78732
Luis
Job Details: 12/11/2020
REFRIGERATOR WHIRLPOOL GS6NBEXRL01 "Arrived on site for water leaking. Removed drain pan found pan cracked and damaged installed a new drip pan,replaced dispenser spigot tested water dispenser no leaks."
Near Lockhart, TX 78644
Leonardo
Job Details: 12/11/2020
RANGE WHIRLPOOL WFE515S0ES0 Arrived on site to test unit for right front burner staying on high when on medium. Ordering new infinite switch office to reschedule. ; ordrng 1 WP3149400 (RIGHT FRONT SWITCH )
Near Austin, TX 78738
Robert
Job Details: 12/11/2020
REFRIGERATOR WHIRLPOOL WZF79R20DW03 Arrived on job for complaints of noise. Used permagum to suppress noise.
Near Austin, TX 78739
Leonardo
Job Details: 12/11/2020
OVEN GE JBP35E0D1BB Arrived on site to test unit for bake not working. Test unit and found melted wire connector to bake element. Cleaned wire and replaced connector test unit and unit test good job complete unit heating to 350
Near West Lake Hills, TX 78746
Matthew
Job Details: 12/11/2020
OVEN WHIRLPOOL KEBS279BSS00 Arrived onsite to replace previously diagnosed parts. Replaced main control and panel. Tested unit and unit is functioning properly. Job complete
Near Georgetown, TX 78628
David S
Job Details: 12/11/2020
REFRIGERATOR WHIRLPOOL WRS555SIHB00 Arrived on site for icemaker not making ice. I inspected the unit and work area. I found the fill tube was clogged with ice. I cleared the drain tube. I inspected the door gasket and found it out of shape i reshaped the gasket. I tested the icemaker and it filled and cycled.
Near Kingsland, TX 78639
Jonathan
Job Details: 12/11/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for dishwasher not drying. Performed diagnostics mode, found error code F7-E1 heating circuit interrupted. Monitored test cycle and measured amp draw to element and found no amps. Gained access to control and measured ohms and found opened. Gained access to element and measured resistance and found failed element. Removed element and installed new. Measured resistance at control and element reading ohms. Performed diagnostics mode and monitored for possible water leaks. Measured amp draw to element and found 7.5 amps. Checked element for heat at end of test cycle. All tested good, no water leaks detected. Spoke with on recommend soap usage with hard water."
Near Austin, TX 78759
Scott
Job Details: 12/11/2020
DISHWASHER KITCHENAID KDTE404DSS0 "Arrived on site replaced vent assembly. Ran diagnostics all checked Normal. No water leaks detected at time of service. Job complete .
Near Leander, TX 78641
Lou
Job Details: 12/11/2020
UPRIGHT / CHEST WHIRLPOOL WZF34X18DW00 "Arrived on site to install previously diagnosed and ordered parts. Due to the defrost thermistor being bad and the control not operating properly, I removed and replaced both and tested. Unit is cooling and had a good frost pattern on the evaporator. Due to the cabinet thermistor cover breaking, I replaced it as well. No water leaks observed during service, job completed."
Near Leander, TX 78641
Tommy
Job Details: 12/11/2020
REFRIGERATOR KITCHENAID KBFA25ERSS00 Arrived onsite for ice maker dropping huge bock of ice. Upon arrival found unit would call for too much water during harvest and motor would barely spin through. Replaced ice maker and tested harvest again. Unit is operating as designed. Job Completed.
Near Austin, TX 78745
Leonardo
Job Details: 12/11/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit not starting. Test unit and found latch stuck in door close position not allowing stricter to make contact. Replaced latch test unit and unit test good job complete.
Near , TX 78611
Wesley
Job Details: 12/11/2020
WASHER WHIRLPOOL MVW7230HW0 Arrived onsite and replaced the gear case and the leveling foot. Unit is now operating as designed. Advised customer on repair.
Near Wimberley, TX 78676
Luis
Job Details: 12/11/2020
REFRIGERATOR FRIGIDAIRE LGHB2867PF3 "Arrived on site for water leaking inside fresh food. Found water leaking from icemaker evaporator housing,no ice build up on evaporator,water leaking down to damper and freezing. Ordering housing kit; ordrng 1 5303918784 (HOUSING KIT)"
Near New Braunfels, TX 78132
Jacob
Job Details: 12/11/2020
DISHWASHER JENN-AIR JDB8700AWP0 Arrived onsite to replace the water valve to unit. Replaced valve. No leaks at this time. Job complete.
Near Austin, TX 78717
Tommy
Job Details: 12/11/2020
MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived onsite for previously diagnosed parts. Replaced control and light. Found that unit door was in good condition. However found interlock was not in position. Adjusted interlock but found unit light would still not come on found unit control relay was stuck open. Closed it and tested again. Unit is now operating as designed. Job Completed.
Near Austin, TX 78738
Luis
Job Details: 12/11/2020
REFRIGERATOR WHIRLPOOL KBFC42FTS00 "Arrived on site for a defective main control. Installed updated main control kit,powered unit on ran diagnostics passed compressor and fans powered on unit cooling down.
Near Liberty Hill, TX 78642
Kayman
Job Details: 12/11/2020
DISHWASHER AMANA ADB1400AGS1 Arrived onsite for dishwasher not powering on. Upon inspection I confirmed voltage at the outlet. I opened the dishwasher junction box and found the wires had burnt up and melted the wire nuts together. I was able to cut back the power cord cut all of the burnt wires out and rewire the unit. I ran a diagnostics cycle and the unit is working as designed with no leaks detected during time of service. Job complete.
Near Georgetown, TX 78626
Tommy
Job Details: 12/11/2020
VENTHOOD UNKNOWN UXT5536AAS3 Arrived onsite for vent hood making loud noise. Upon arrival found unit damaged vent fan and motor was damaged. Replaced unit motor and tested. Unit tested good. Job Completed.
Near Pflugerville, TX 78660
Andy
Job Details: 12/11/2020
RANGE GE JGB282SET2SS Arrived on site for range oven to be cleaned and to remove damaged oven bottom. Cleaned oven as well as possible and replaced oven bottom. No gas leaks present at time of service.
Near Killeen, TX 76549
Al
Job Details: 12/11/2020
WASHER WHIRLPOOL WTW5000DW1 Arrived to install previously ordered part. R&R the main control.Calibrated the unit.Job completed
Near Killeen, TX 76549
Al
Job Details: 12/11/2020
DRYER WHIRLPOOL MEDC465HW0 Arrived to inspect dryer not starting.Checked Cut off and thermal fuse for continuity and they were both operational.Replaced the timer and pts and unit still didn’t work.Ordering the drive motor and blower wheel.Office to reschedule the customer for return visit due to parts availability.Needs more work.Will return with previously ordered parts ; ordrng 1 279827 (motor DRYER) and 1 WP694089 (wheel)
Near Belton, TX 76513
Tyler
Job Details: 12/11/2020
FREEZER FRIGIDAIRE LFFH20F3QWC "Arrived on site for freezer not keeping temp. Per customer upon arrival, they stated the unit would reach between 20-30 degrees every 3-4 days if units temps were set to factory recommended settings. customer stated if temps were adjusted to colder setting then unit would seem to work with no problem. Upon further inspection of unit I found the low and high side pressures were at 0&125, temp inside unit was at 15 degrees, amp draw to compressor was between 0.8&1 amp. Items along door were all frozen well (frozen veggie, etc) the evap fan motor was running well and defrost timer and thermostat showed no signs of failure. Defrost thermostat was advancing through cooling/defrost as designed. Informed customer that at this time it is hard to tell what sort of issue might be occurring with the freezer do you two available evidence while on site showing that unit is functioning as designed. Customer did state that they had turn the temperature back down to the
Near Waco, TX 76710
Jonathan
Job Details: 12/11/2020
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site for a dishwasher that won’t start a cycle and it’s making a weird sound. Inspected unit and work area. Found the dishwasher trying to drain water out of the dishwasher and the water completely murky. Removed water and removed drain pump. Found broken glass shards inside the drain pump.Blow drain pump back in after removing obstructions . Unit is working as designed.
Near Killeen, TX 76542
Al
Job Details: 12/11/2020
RANGE WHIRLPOOL RF362LXSB0 Arrived to inspect cooktop cracked.Confirmed the complaint and attempted to replace the cooktop with the AHS supplied cooktop didn’t have the required cutouts to transfer the elements from the damaged cooktop to the replacement cooktop.AHS claims notified.; O-emld tckt
Near Burnet, TX 78611
Wesley
Job Details: 12/11/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Arrived onsite for unit making abnormal noise, unable to replicate. Found unit running at 3f and 37f. All checks good. Used pad to dampen condenser. Advised customer on repair."
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 12/11/2020
REFRIGERATOR GE GSH25JSXBSS Arrived on site for FRZR MELTING ITEMS- FRIDGE IS LUKE WARM- ICE MACHINE IS DISPENSING BLACK PARTICLES. Took temps and Freezer was at 13 and Fridge read 35. Found condenser coils covered in dust and soot. Used vacuum to remove built up dust and soot to ensure fridge runs more efficiently and cools as designed. Installed main control board due to errors given in diagnostics. Fridge cooling as designed. Job completed.
Near Rogers, TX 76569
Tyler
Job Details: 12/11/2020
WASHER MAYTAG MVWB865GW0 Arrived on site for washer needing a previously diagnosed main control board. Upon arrival I installed a new main control and reset the unit for its factory settings and then ran to diagnostic test as well as to manual testing sure that the washer was cycling between each fill agitation and draining. As design and the unit is now functioning at 100% call complete
Near Killeen, TX 76549
Al
Job Details: 12/11/2020
REFRIGERATOR WHIRLPOOL ED5LHAXWS00 Arrived to install previously ordered parts.Removed and replaced the ice container and shaft.Unit now works properly to customers satisfaction.Job completed
Near Belton, TX 76513
Dona
Job Details: 12/11/2020
REFRIGERATOR MAYTAG MSD2641KEB Found that the unit is on GFCI and that unit is in Garage. Once unit was plugged into a standard outlet, it started running.
Near Waco, TX 76708
Jonathan
Job Details: 12/11/2020
DRYER WHIRLPOOL WED5100HW0 "Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced user interface . I could not find any technical data to change the language since it prompted me to press the more options button for other languages. Unit does not have a more options button on the old or new user interface. Attempted to test all other keys to try to change languages and was unsuccessful. I called Techline and spoke to Steve SR# 7729489435. He advised that this unit is showing that the unit had a more options button and if there wasn’t, then to submit an inquiry to the engineering team because there was no o5er way to do so. The customer advised that they were OK with the English setting and not to worry about proceeding with any research. Tested the unit and unit is now working as designed. Call complete."
Near Temple, TX 76502
Tyler
Job Details: 12/11/2020
DISHWASHER FRIGIDAIRE FFBD2404NS0A Arrived on site for dishwasher not cleaning properly and taking too long to clean the dishes. Upon arrival I found that the motor and pump assembly that circulates the water is rusting out and starting to leak and is causing the internal motor to rust and bearings to stick and not allow for proper water circulation to clean the dishes. The drain pump is also starting to have the same affects as the circulation pump with rusting and not pumping out the water as well as it should. The door gasket to the dishwasher is also ruined at this point due to just age and hard water sediment deposits. Office will need to get AHS authorization before continuing with any repairs. Office to reschedule once ahs autho is received. ; ordrng 1 154827601 (gasket) and 1 154844301 (motor & pump assy) and 1 A00126401 (pump assembly)
Near Killeen, TX 76543
Al
Job Details: 12/11/2020
DRYER WHIRLPOOL WED5500XW0 Arrived to inspect dryer not starting.Found the belt switch and motor were both defective.Ordering the blower wheel due to the current blower wheel is stuck on the unit.Returning with previously ordered parts and ordering blower wheel and belt switch.Office to reschedule the customer for return service due to parts availability.Needs more work ; ordrng 1 697772 (blower wheel) and 1 W10246525 (belt switch)
Near Killeen, TX 76542
Al
Job Details: 12/11/2020
RANGE AMANA AER5830VAX1 Arrived to inspect range issues.Tested and all burners are working properly.Set on HIGH and on low.No parts neededUnit works as designed
Near Waco, TX 76710
Jonathan
Job Details: 12/11/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for a dishwasher that’s not draining. Inspected unit and work area. Customer advised that when they try to drain out their water, the unit doesn’t even make a sound like it’s not trying to drain. Removed teleplay and found drain pump completely corroded. Tested voltage going to the drain pump and found proper voltage. Replaced drain pump and tested unit. Unit is now working as designed. Call complete."
Near Killeen, TX 76542
Al
Job Details: 12/11/2020
DRYER WHIRLPOOL WED6200SW1 Arrived to inspect dryer door closing issues.Confirmed and found the catch was defective.Removed and replaced it and door closes to customer’s satisfaction.
Near Killeen, TX 76542
Al
Job Details: 12/11/2020
COOKTOP FRIGIDAIRE FGEC3045KS1 Arrived to inspect cooktop range heating issues.Cycled power to the unit and all burners were fully functional.Job completed
Near Cedar Park, TX 78613
Kayman
Job Details: 12/11/2020
OVEN WHIRLPOOL KEBS209BSS00 Arrived onsite for wall oven with no power and lower oven locked. Upon inspection I found the unit dead. I found the upper oven door gasket very stiff and not making a good seal. I am ordering a Thermal fuse(WPW10545291) blower (WPW10260254) gasket (WPW10282960) and returning with both thermostats just in case. For the thermal fuse and thermostats. (May not need both). ; ordrng 2 WP4449751 (thrmst-fix)s and 1 WPW10260254 (blower) and 1 WPW10282960 (gasket-ovn) and 1 WPW10545291 (fuse-thrml)
Near Jarrell, TX 76537
James
Job Details: 12/11/2020
RANGE WHIRLPOOL WFE975H0HZ1 Arrived on site and installed new control panel. Tested operation and found unit working properly. Job complete
Near Copperas Cove, TX 76522
Al
Job Details: 12/11/2020
DRYER WHIRLPOOL MED7230HW0 Arrived to inspect dryer lint screen issues.Confirmed the complaint and found the bracket inside the duct wasn’t installed properly causing the lint screen issues.Disassembled and corrected the bracket issues.Reassembled and lint screen fit properly.Job completed
Near Georgetown, TX 78628
Cliff
Job Details: 12/11/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to diagnose a dishwasher that is not consistently draining. Tested unit and found loose connection on drain pump preventing proper operation. Rewired drain pump properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Canyon Lake, TX 78132
Jacob
Job Details: 12/11/2020
WASHER WHIRLPOOL WFW6620HC0 Arrived onsite for unit making a screeching noise and walking as its in spin mode. Tested unit. Unit would shake quite a bit with clothes before it would get up too speed. Refer to service pointer W11445524. Ordered part. Office to reschedule.; ordrng 4 W11094464 (DAMPER ASSEMBLY )s
Near Canyon Lake, TX 78133
Jacob
Job Details: 12/11/2020
WASHER WHIRLPOOL WFW92HEFC0 Arrived onsite for unit giving F1E1 error code once again. Went into diagnostics. Called Techline. Said to erase error code and do the diagnostic cycle test. So far unit is working with no error codes immediately. Suggested to plug the unit in another outlet and see if the same issue occurs. Got sr#7729167577. Let customer know of the recommendations as per Techline. No issues at this time. Job complete
Near Canyon Lake, TX 78133
Jacob
Job Details: 12/11/2020
MICROWAVE KITCHENAID KMBS104ESS03 Arrived onsite for customer not sure if door to unit needs to be flush or opening at a full 90 degree angle. Called Techline to report findings. Said that door will not open a full 90 degree angle when brand new and the door has a slight angle at the top when it is shut also on purpose. Got sr#7729485121. No issues at this time. Job complete
Near Salado, TX 76571
James
Job Details: 12/11/2020
REFRIGERATOR FRIGIDAIRE LGHB2867PF2 Arrived on site and inspected unit for hole. Found ball of ice and large rust stain on rear wall of refrigerator. Unit has void in insulation and air is leaking out of ice maker housing causing ice ball which is melting and forming rust.
Near Canyon Lake, TX 78133
Jacob
Job Details: 12/11/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ01 Arrived onsite to replace ice maker. Replaced ice maker. No issues at this. Job complete
Near Seguin, TX 78155
Noah D
Job Details: 12/11/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to inspect dishwasher for intermittent issue with starting, upon inspection found the dishwasher working correctly, replaced control board to fix intermittent cycle issue. Complete"
Near Georgetown, TX 78633
James
Job Details: 12/11/2020
WASHER WHIRLPOOL LSR7333PQ0 Arrived on site and tested operation. Found water leaking from drain pump. Found impeller had cut through outer casing of pump. Installed new pump and tested operation. Unit tests good and no leaks found after repair. Job complete
Near Austin, TX 78750
David S
Job Details: 12/10/2020
DRYER WHIRLPOOL WED4850BW0 Arrived on site for dryer not heating again. I inspected the unit and work area. I found the thermal cut off blown again. I replaced it with new. I tested the dryer and it is now working as designed.