"Arrived on site to inspect washer error codes. Upon further inspection, I placed the unit in diagnostics showing error code F9E1-drain error. Cleared the code and manually tested the dr pump,and it failed to come on. I unplugged the unit and tilted it back and found the harness to the drain pump was broken. Due to the possibility of the main control being shorted, I was granted authorization to replace the main control, drain pump and lower harness. I removed and replaced the main control and harness and tested the drain pump. Unit began to drain as designed. I calibrated the unit and retested in diagnostics and unit is operating as designed. The drain pump was not needed at this time. No water leaks observed during service, job completed."

Arrived onsite for cooktop bezel not square. On inspection the installer had pushed down on the bezel to make it flush with the counter. I installed the new bezel and name plate. I adjusted the dual burner to fix the igniting issue. The unit is operating as designed and no gas leaks detected during service.

"Arrived onsite for previously diagnosed parts. Installed a new icemaker in unit, unit is operating as designed . No water leaks detected during service."

"Arrived on site and inspected refrigerator and found customer experiences water dispenser not working intermittently. Water line near fresh food evaporator is likely freezing due to gapping between evaporator Styrofoam cover and rear bulkhead. Requested that customer monitor it for correct operation, job complete"

"Arrived on site for noise complaint,ran diagnostics could recreate noise of the complaint,found evaporator fan a little loud installed a new fan motor,new fan is quieter then original"

"Arrived on site. Ran diagnostics evap fan not powering on,replaced defective fan motor ran diagnostics fan powered on"

"Arrived on site. Found ice drawer sticking tracks not fully extending,removed most grease that was previously added,added grease to tracks tested slide operation good. If problem continues will need tracks and slides for ice bin; used 1 542638 (Grease) from stock"

"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was unit was moved to clean behind and when they pushed unit back there was scratches left behind on the floor. They hired flooring people to replace the flooring that was scratched and they used a towel to push the refrigerator back and left it under the unit. Customer was concerned about me moving the refrigerator because they didnt want me to scratch the flooring. I advised the customer I have a floor skid that helps to move the appliance without scratching the floor but they still declined. I then instructed the customer that I wont be able to work on it if we cant move the refrigerator out, I also instructed the customer that I would need a waiver to be signed to move appliance and they declined. No leaks where observed during service."

"Arrived on site for breaker tripping. Disconnected start device powered unit on breaker tripping,disconnected both fans same issue unit will power on for 3 sec then trip breaker. Replaced control same issue,replaced harness same issue disconnected heater unit powered on replaced defective heater. ; used 1 W11562260 (Heater) from stock"

"Arrived on site to install previously diagnosed and ordered part(s). Due to the capacitor failure, I removed and replaced the capacitor and calibrated the unit. Tested in diagnostics and found the valve making a loud screaming noise as if it were struggling to open and fill. Also found the gearcase ma ing a loud grinding noise and the belt is slipping. I removed and replaced the valve, gearcase, cam and belt and calibrated the unit. Retested in diagnostics and the unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site for cooling complaint. Powered unit on,compressor powered on removed evaporator cover frost forming on evaporator,evaporator fan not running good voltage diagnosed a defective fan motor,replaced motor fan powered on."

"Arrived on site ,converted dryer to propane . Ran test dry . Units flame is much better and no gas smells or leaks detected at this time. Job complete"

"Arrived on site , replaced ice maker . Did power reset of fridge . Ran harvest and fill. All checked normal . No water leaks detected. Job complete"

"Arrived on site and found no saved error codes, ran all functions in diagnostic cycle and everything checks good. Sent video to KB/service management. Discussed correct detergent usage again, There is nothing wrong with washer it is operating as intended at this time, documented with techline. 7736515145"

"Refer a call back to whirlpool customer service. Arrived on site and found no saved error codes, ran diagnostic cycle and everything passed, ran all functions independently and everything worked properly. Started a quick cycle while on hold with tech line and it is progressing properly but there is a lot of suds, took pictures. Techline recommended running machine cleaner but with no error codes and no mechanical issues theres no further recommendations for repairs. Job complete. 7736511292"

"Arrived on site to test unit for dryer not operating properly, tested unit found all the symptoms customer explained are related to clogged vent, ran air flow test and it failed, disconnected vent from unit and tested and it passed, but replaced moisture sensor harness and thermistor as precautionary, advised customer to hire a professional to resolve issue, advised customer not to use unit until restrictions has been removed, at this time job complete"

"Arrived on site to test unit for not completing cycle, tested unit for multiple errors present for motor not engaging, rand diagnostic cycle and found wash motor short cycling, replaced wash motor and control and tested,u it is now running as designed, no leaks detected job complete"

"Arrived on site to test unit for not washing dishes, tested unit found water valve and drain pump not engaging, checked voltage to valve and found control not sending any, replaced control and tested, all functions returned to normal all components are activating properly unit is now running as designed, no leaks detected job complete"

Arrived on site for unit leaking. Upon arrival customer showed me video of floor covered in suds. Ran diagnostics and there are no Found customer is using normal dish detergent and explained the difference between the detergents and why the unit will leaks the suds. Unit is operating as designed. No leaks present at this time. Job complete

"Arrived on site for oven not operating. Upon arrival. Customer states that when preheating, ignitor clicks but does not light. Inspected ignitor and found mounted out of position. Reinstalled ignitor and test unit by preheating oven to 350. Unit is now lighting upon 1st click. Also test broiler and is operating correctly. Unit is operating as designed. No gas leaks present at this time. Job complete"

Arrived on site to install previously ordered part. Replaced outer hose W11244231. Test unit and is operating as designed. No leaks present at this time. Job complete

Arrived onsite for unit not working. Upon arrival inspected unit. Found LED screen out. Unit would tone and turn on but no display at all. Replaced console. Tested unit and unit is functioning properly. Did notice external ventilation is crushed. Notified maintenance to repair. Job complete

Arrived onsite for unit not making ice upon arrival inspected unit. Found supply hose kinked. Secured hose and tested. Unit now receiving adequate water to make ice. Job complete

"Arrived onsite for gas range tripping breaker as soon as its plugged in. Customer stated went to use it for the first time , powered on for 20 min then tripped the breaker. When trying to reset the breaker would now trip automatically. Upon arrival confirmed issue. Disassembled and found wire to apart module pinched between chassis and back panel. Secured wiring and tested. Unit is now functioning properly. Preheated to 350 degrees and tested all burners. Unit is functioning properly. Job complete"

Arrived onsite for a DW that is not draining and not going into its wash cycle. Upon inspection in found that the the drain hose was clogged I removed the clog and tested unit and found unit operating as designed no leaks.

Arrived onsite for a washer that is making a squeaking noise when in use. Upon inspection I found that the noise was present. I checked the gearcase and found that it was leaking and was causing the noise. I replace the gearcase and tested the unit and found nit opening as designed no leaks

"Arrived onsite for a washer that is not going into wash, upon arrival I found that the unit would not let water in and it was making a noise. Upon further inspection I found that all of this was caused by the belt that had falling off of the motor and got stuck in between the guard and the pulley and the belt was damaged, I replace the belt with the one from job#380041 and tested the unit several times and found that the unit operating as designed. Job complete"

"Arrived on site to diagnose refrigerator that is freezing items. Found unit is set to 46, but is temp runs 33 and lower, freezing items. Advised customer we need to replace control/thermistor to resolve.

Arrived onsite for a range with the far right know not turning. I found the gas valve locked up.; ordrng 1 WPW10206288 (VALVE-BRNR)

"Arrived on site for freezer temps normal but fresh food over 50 degrees. Ran temp checks . FZ -1 ,fresh 41 . Ice bucket full of ice . Fan and dampner operated normal. Found service pointer describing symptoms . Ordering air tower kit . ordrng 1 5303918799 (Air tower kit)"

"Arrived on site for washer, inspected unit and work area. Customers complaint is it continues to trip breaker. Called techline and spoke to Adrian SR#7736520184 and there is a service pointer for unit being connected to a GFCI breaker. Techline recommends not to have unit on a GFCI breaker per whirlpool. Called customer and explained hat I wa# told but he also brought up that unit bonuses a lot and then it stops working. I ran a quick wash with towels and found that the shock absorbers where work out. Also found that the drain pump was leaking. Im ordering the drain pump, bellow, rotor and shocks. Returning tech to install all parts ordered. ; ordrng 4 W11545322 (Shock absorbers)s and 1 W11314361 (Rotor) and 1 W11458345 (Drain pump) and 1 W11314648 (Bellow)"

Arrived onsite for unit not spraying water. Upon arrival tested unit. Ran test and found wash motor not running. Ran diagnostics and confirmed error code for wash motor not running. Ordering sump and motor assembly and control. Unit does fill and drain. Office to reschedule ; ordrng 1 W11613479 (Sump and motor) and 1 W11637581 (Control)

Arrived on site and replaced previously diagnosed FC door. Needing 5/16-1/4 water line fittings. Office to reschedule. ; ordrng 2 WP4373559 (5/16-1/4)s

Arrived onsite for not cooling and found unit with compressor running but absolute no cool. Ordering compressor and dye drier and access port to repair. Office to reschedule.; ordrng 1 W11370574 (Compressor) and 1 WPW10143759 (Uv drier) and 1 W10913906 (Access valve) and 1 R600a and 1 Possiblealuminumcaptube

"Arrived onsite for a washer that is leaking from underneath. The customer stated its an oily substance that is coming from under the machine in a grout joint on the tile floor. I found the gearcase had blown a seal and lost all the oil. The components were all covered in oil. Ordering W11550891 agitator, W11449840 gearcase, W10721967 cam, W11239857 belt, W11409708 shield. RS for Thu 6/1.; ordrng 1 W11550891 (Agitator) and 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11409708 (Shield)"

"Arrived on site to replace previously diagnosed door, removed door from box and found it damaged, spoke to parts, it will have to be reordered, ordering door office to reschedule ; ordrng 1 W11644056 (Door)"

Arrived on site for microwave not heating corrwc. Upon arrival confirmed issue and unit not heating. Disassembled unit after verifying power supply. Found exhaust fan not installed correctly from assembly and led to unit over heating replaced mag cap and diode and found hv transformer still failing. Tested cavity and mag thermostats and found them functioning within specs. Rescheduled customer for 06/05/23 to complete repairs.; ordrng 1 W11545871 (Transformer) and 2 Interlockss and 1 W11552018 (Control)

"Arrived on site to test unit for not dispensing ice, tested unit found coupler broke damaging the the mounting plate, will need to replace ice bin, mounting plate, coupler and spring on return visit, ordering parts office to reschedule ; ordrng 1 W11573761 (Mounting plate assembly) and 1 WP2220458 (Coupling) and 1 W10852956 (Spring)"

"Arrived on site for a washing machine that is not finishing cycles. Inspected unit and work area. The customer advised that the unit sometimes wont even power on and will just lock the door and then say that the cycle is complete. Did confirm the customers complaint, and did not find the motor attempting to spin When starting a cycle. Checked underneath and found all connections were good. Checked at the control and checked resistance through the shifter and the motor. Found both to be within range. After reassembling in testing again, found the machine spin and began to work and operate. Found the machine stop working, and then would not attempt to spin again. I advise the customer that because the unit was working and it stopped working after vibrating, the issue most likely would be with the harness, but wanted to return with the control as well. Ordering all parts, and the office will need to contact the customer about a return date when parts are made available due to several out of stock and PSP items.; ordrng 1 W11513246 (Control) and 1 W11643701 (Lower harness) and 1 W10721967 (Cam) and 1 W11481722 (Actuator) and 1 W11395618 (Capacitor)"

Arrived on site for refrigerator with torn right side rc door gasket. Upon arrival confirmed issue and found gasket torn. Replaced gasket with (w1146682) and made sure door sealed. Found no gaps and unit working as designed. Call complete ; ordrng 1 Cnote (Used 1 gasket/turned other with parts)

Customers complaint the cooktop silicone was not flush. Im ordering a new cooktop and reschedule to return on 06/08/23. ; ordrng 1 W11165675 (Cooktop)

"Arrived on site. Breaker tripping once cord installed to outlet,traced issue to a defective fresh food heater assembly part does not show will order evaporator incase heater comes with new evaporator ; ordrng 1 W11595221 (Evaporator) and 1 Freshfoodheater (Fresh food heater)"

Arrived on site to test unit for damaged cooktop. Contacted Techline and provided photos. Recommending replacing cooktop along with RF burner. Office to reschedule. SR#7736511837; ordrng 1 W11223301 (Cooktop) and 1 WPW10275049 (RF Element)

"Arrived on site for a wine cooler. That is not cooling properly. Inspected unit and work area. Customer advised that the unit stopped pulling all together and has not attempted to cool at all. Found the unit on but the compressor not running when I first got here. When the compressor did kick on and measured 10 pressure and found 80 psi on the high side and low side, stuck in a -20 vacuum. Checked for any leaks, and could not detect any leaks present in the compressor area. Spoke to JC and was advised to be ordered all the sealed system components. ordering all parts including the drip pan for the compressor and the office will need to contact the customer about a return date parts are made available.; ordrng 1 W11360594 (Compressor) and 1 W11360241 (Drip pan) and 1 W11506635 (Access valve) and 1 WPW10143759 (Drier)"

Arrived onsite for door seal failure. Upon arrival inspected unit. Found upper right door seal torn. Ordering replacement seal. Scheduled for Friday the 2nd. ; schdld next appmnt for 6/2 FRI !

Arrived onsite and found unit with f20 error code. Replaced the inlet valve. Tested. Unit is now operating as designed.

Arrived onsite to install previously diagnosed part. Upon arrival I realized that I had ordered the wrong parts. I put in a parts research for it. Off to connect customer if we are able to find the control.

Arrived on site to test unit for tripping breaker. Found voltage to unit was correct. All connections in control area are good and secure. Found no signs of arcing or damaged wiring. Advised to use unit and if breaker is consistently being tripped. replace faulty GFCI breaker per service pointer W11525530. Job complete.

Arrived onsite for not heating and found unit operating with insufficient power supply. Reset breaker and no change in symptom or cause. Advised customer that supply would need to be addressed to restore normal operation.

Arrived onsite and found unit operating with intermittent ice production. Determined the chute gasket was missing preventing proper icebox temps tone maintained. Customer will order their own chute gasket.

"Arrived onsite for blown thermal fuse. Verified issue and verified good airflow and the heater is not grounded and the cycling thermostat is working. Completed repair and tested, all checks good.

"JGP932SEC2SS Arrived to instal previously diagnosed and ordered parts. I removed the failed igniter and installed the replacement. Testing revealed the ignition issue was corrected. Operational test good.

"KRMF706ESS01 Arrived to inspect leaking. I found the issue was due to the RC drip pan warping, causing water to spill out on the right side. I corrected the issue via shim and inspected the rest of the chassis. The drain tube was drooping and required correction. The unit was tilted forward at the top and required chassis level, squaring and door matching. I found two spots on the back of the unit where condensate was forming from the internal system tubing and informed the customer of my findings and importance. Operational test good, no leaks observed during service.

"WTW5105HW0 Arrived to inspect squeal from washer. I verified the issue occurred during spin operations and inspected. I found the belt was worn and the cause of the noise. I removed and replaced the belt and tested, after recalibrating the machine. Operational test good, no leaks observed during service.

Arrived on site to diagnose refrigerator that is leaking water daily. Found freezer floor covered in ice due to defrost water leaking from clogged drain. Removed drain and removed obstructions. Steamed out drain and ice. Verified good drainage.

Arrived onsite for a dishwasher that made a melted plastic smell. The customer showed me the element was completely warped out of shape and stated the unit was not cleaning the dishes well. I found the heater open and misshaped. I replaced the heater and tested the machine. I did find a crack in the elbow for the utensil sprayer and the customer is going to replace it themselves. Everything else is working as designed. Call complete.

Arrived onsite for a refrigerator that is not making ice. I found the temps good and the icemaker mold dry. I forced a harvest and the motor didnt turn. I tested voltage at the icemaker and only had 17VAC. I tested voltage at the molex connector next to the icemaker and still had 17VAC. I tested voltage out of the control at P3-3 to neutral and had 123VAC. This means the L1 wire from the control to the icemaker is coming apart in the chassis

Arrived on site to test unit for not drying. Test unit and found clogged drain hose. Cleared drain hose test unit and unit test good job complete.

"Arrived on site for a washing machine that has a broken control. Inspected unit and work area. Found the control completely removed from the washer and wires dangling inside the washer. I did advise the customer that because the control was not installed and unable to test, I could not verify if the control was the only issue or not until the new control was put in.

"Arrived onsite for washer lid locked. Upon arrival inspected unit. Found lid locked and unit full of water and clothing. Inspected and found wire harness to drain pump failed. Corrected harness and tested. Powered unit and drain water. Ran test and all passed. Notified customer not to overload. Could be overloading and extending harness to the point of failure. Unit is now functioning properly. If symptoms persist, recommend replacing wire harness. Job complete"

"Arrived on site to test unit for not powering on, tested unit found broken door switch, replaced switch and tested, unit is now running as designed, job completed"

Arrived onsite for refrigerator leaking. On inspection the leak was coming from the filters housing and the water line connections to the housing. Replaced the filter housing and turn the water backup on and waiting 20 minutes and never saw a leak. Informed the company that the filter may need to be replaced due to the o rings might have been damaged from the old housing. No water leaks at the time of service.

Arrived onsite for washer not working. On inspection the lid latch was OL when ohmed out. Replaced the lid latch and test the unit in diagnostics mode. It ran the whole diagnostics test. The washer is operating as designed and no water leaks detected during service.

Arrived onsite for previously diagnosed parts. Installed the isolation valve and tested unit. Unit is operating as designed and no water leaks detected during service.

"Arrived on site to test unit for drum not turning, tested unit found pulley arm is extremely loose and tension spring fell off, belt dry and cracked,replaced rollers, belt and fix idler pulley, tested, unit is now running as designed, job complete"

"Arrived on site for no ice and loud noise from freezer. Per customer loud noise from freezer they defrosted unit,ran icemaker test all test passed ran fill passed,removed evaporator cover checked continuity on thermal fuse in freezer harness,failed thermafuse replaced harness. used 1 W11614809 ( Harness) from stock"

"KCED606GBL01 Arrived to inspect leaking from bottom of unit. I found the air plenum, directly below the cooktop, was leaking oil. I advised the customer this can happen in certain circumstances and that plugging or sealing the affected areas may cause pooling of moisture. I recommended placing a catchment container directly under the unit and occasionally cleaning it out, as needed. Operational test good."

"Arrived on site to diagnose range that was making noise when fan was running. Tested unit and confirmed rattling noise coming from convect fan motor. Found bearings on motor failed and shaft was loose and vibrating. Replaced motor and tested unit. Verified proper operation and no noise present.

"Arrived on site and inspected washer and found basket is wobbly, attempted to remove wash plate to inspect hub and it is seized, also inspected blower assembly and found gear case is leaking oil. Washer would need a complete rebuild

"Arrived on site and inspected induction cooktop and found F47 showing on display. Found cabinet does not have a vent cut off in front And this is likely the root cause of the failure, took a picture. At this time new modules cannot be ordered. This is a holiday and tech line cannot be contacted for further information until tomorrow, job complete"

"Arrived onsite for washer its LE error. On inspection I gain access to the back and pulled the cover. Tested the hall sensor and it was 15 ohms, it was within its specs. Gain and to the pump and it ohm out at 14 ohms it to was within its specs. The strainer was half clogged, I clean it out and reassembled the unit. I tested and it was running as designed. I informed the customer that the hall sensor was at the top of it specs that if we get the error back we will need to replace the sensor. No water leaks detected during service.

"Arrived on site to diagnose range with no power to elements or oven, unit dead. Examined terminal block and found wires severed / burnt in the harness, causing the failure. Found L1 wires weren't tight, likely arcing. Replaced main harness and tested unit. Confirmed all functions working as designed.

"Arrived on site for cooling issue in freezer. Per customer freezer warms up if customer pulls unit away from wall unit will cool correctly,removed compressor cover fan running,cleaned side vent to allow better air flow in compressor compartment.

JDRP436HL00 Arrived to inspect no bake function. I could hear a high pitched and variable squeal from the UI and I removed and replaced. The issue was corrected and the unit heated and operated as designed. No gas leaks detected during service. /

Arrived on site to test unit for no power. Found outlet dishwasher plugged into had no power. Reset breaker multiple times and was finally able to get voltage to dishwasher. Showed customer unit now working as designed. No issues with dishwasher. Advised customer if issue persists to correct faulty breaker.

"Arrived on site to test unit for no power. Cycled power by turning breaker in and off. Tested unit to 350 with no issues. Advised if issue persists, replace faulty breaker. Breaker is not a gfci/afci. Job complete."

"Arrived on site to inspect refrigerator no cool. Upon further inspection, I found the unit plugged in and fans operating but could not hear the compressor. I pulled the unit out onto my floor protector (photo) and tested the compressor and found it would not start up. Using my tester inverter board, I retested the compressor and still nothing. I evacuated the system and removed and replaced the compressor, UV drier and access valve and vacuumed the system. Pressures held at -30/0. I installed 4.75oz of R134a refrigerant and tested the unit in test 4. Pressures were good and the unit was beginning to cool. No water leaks observed during service, job completed. I recommended the customer allow the unit 48 hours to cool completely."

"Arrived on site to inspect dryer noises. Upon further inspection, the customer advised that the washer is making the abnormal noises and the dryer is operating as designed. I removed the front panel and found gearcase oil on the splutch assembly, belt and panels (photos).

Arrived on site to test unit for error code. Found f51(motor sensor). Ran diagnostics and unit would agitate properly but was a lot of resistance while spinning. Removed rotor and stator and found no signs of rubbing or failed gearcase. Removed wash basket and found a rag was bundled up causing excessive friction between tub and wash basket. Removed obstruction and unit now working as designed. No leaks detected. Job complete.

"Arrived on site for a washing machine that is not completing cycles and is intermittently not starting cycles. Inspected unit and work area. The customer advised that the start and pause button will intermittently not work and not allow them to start cycles. They also advised that the lid will sometimes not lock or unlock . Did confirm both complaints and found the user interface start pause button hard to recognize when it was being pressed. I ran the unit through diagnostics and found an F5 E2 (lid lock failure) error code. Replaced the User interface assembly and latch assembly and tested the unit. The unit began to work and operate as designed.

Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced the condenser fan motor and plugged it back in. Find the condenser fan. Running an operating as designed. Call complete.

Arrived onsite for a refrigerator that has stopped cooling in the refrigerator section. Upon inspection I found a good frost pattern on the evap but the rc temps at 73. I also found the the fan was not spinning with enough force to push air up into the rc causing the issue.through some testing I found that the issue was caused by the control. I installed the control and found that the fan full functionality returned and the rc began cooling.

Arrive d onsite for a refrigerator that is leaking form the liter houses.upon inspection I found this to be true. I installed the new filter head and tested unit and found unit operating as designed no leaks

Arrived onsite for washer not starting a cycle upon arrival inspected unit. Confirmed cycle issue. Ran diagnostics and could not perform diagnostics test but did get error code for door latch. Customer approved replacement of latch. Replaced latch and tested. Unit was able to complete diagnostics and normal test. Unit is now functioning properly. Job complete

"Arrived onsite for unit not igniting. Cooktop burners and oven not functioning, all are sparking. Found no gas entering unit left all valves on and no gas was entering unit. If symptoms persist, recommend sending gas valve. Job complete"

"Arrived on site for unit not operational correctly. Upon arrival test unit and power key is not responding and just remains darkened. Checked polarity and is good. Removed console to inspect HMI connection and is good. A also found front left leg is not leveled correctly causing the cabinet to slightly wobble. Leveled the leg. Restored power and unit powered on . Ran diagnostics and got error codes F0-E5 Off balance, F2-E1 stuck ui button, and F2-E2 HMI is disconnected. Cleared error codes.Ran HMI test and all buttons are operating correctly. Ran automatic cycle and test passed. Ran a quick cycle with clothes and test passed . Explained to customer of correct loading of clothes to getting out of balance. Unit is operating as designed. No leaks present at this time . Job complete."

Arrived on site for tripping breaker. Upon arrival test polarity and is good. Checked resistance on bake and broil elements and are good. Checked all wiring connections and are good with no pinched wires. Found that when call for bake when unit is at ambient temperature it Tripps breaker when bake gets assisted in preheat by broil. Broil works fine. Once preheated bake operates correctly. Gave customer information from Technical Service Pointer #: W11525530.Unit is operating as designed. Job complete

"Arrived on site for ice build up in freezer. Found ice build up on roof of freezer found gap at top right corner of gasket also found gasket not inserted to liner at bottom of door,cleaned gasket reinstalled gasket to liner channel at bottom of freezer door remolded gasket. Placed flashlight in freezer shinning at top right corner no light visible,gasket sealing correctly.

"Arrived on site to test unit for not operating properly, tested unit found multiple errors codes for ACU failure, water valve failed and drain pump failed, customer stated that they had a lightning strike and it stopped working,

"Arrived on site and found apartment resident experienced noise and washer shaking during spin cycle. Found saved error for unbalanced load ran diagnostic cycle and washer is operating properly at this time, no further repair is required at this time, job complete"

"Arrived on site and inspected ovens and found customer was experiencing power off chime happening every 20 minutes. Oven was not in use and display did not indicate anything happening. Did not find any issue with ovens at the moment, if issue continues order a control panel before return visit, job complete"

"Arrived on site to test unit for no heat, tested unit found shorted heating element and bad cycling thermostat, replaced thermal cutoffs and heater, tested,unit is now running as designed, job completed"

Arrived onsite for previously diagnosed parts. Installed the ui and control board. Tested unit by heating the oven to 350? the unit heated up. The unit is operating as designed. No gas leaks detected during service.

Arrived onsite for center burner not igniting. On inspection I found that the gas was not completely coming out the channels on the burner head. Adjusted the burner head and it started to work. The unit is open as designed and no gas leaks detected during service.

"Arrived on site to replace previously diagnosed sensor, ran vent test and found it restricted, ran a test with customer present and it failed, removed vent from back of unit and test passed, replaced sensor as precautionary and advised customer to call vent cleaners to clear vent properly, if its doing the same thing when went has been cleared then call us back, at this time job complete"

"Arrived on site to test unit for not functioning properly, tested unit found it full of water, inspected under unit and found drain pump disconnected, secured connection and tested, unit is now running as designed, no leaks detected job complete"

Arrived onsite for a refrigerator thats still making a buzzing noise. I found the noise the customer was talking about and added sound pads between the condenser cardboard cover and the compressor pan and the noise was gone. I rolled the unit back in place and set the leveling legs. The unit still sounded normal with all sealed system components running. The customer agreed the unit sounds good now. Call complete.

"Arrived on site and inspected dryer and found it is heating properly, Found airflow on airflow meter is showing restricted. Took pictures removing that hose from rear of dryer corrects airflow. Vent to the exterior will need to be cleaned/cleared by a service to correct issue, job complete"

"Arrived on site and inspected dryer and found blower wheel is broken, took one picture. Replaced it adding sound pads under motor mount. After reassembling found dryer airflow is showing restricted on airflow meter. Recommend it to homeowner that fit the exterior be cleaned/cleared before dryers used again, job complete"

"Arrived on site and replaced parts diagnosed on previous visit, also added dampening material around venting tube as it exits rear bulkhead of dryer, under motor mounts, and under blower housing to lower vibration noise. Took one video of finished noise adjustment and sent to KB/service management. Also explain to apartment residents that this is a long vent model and it is Louder than other similar models, Spoke with apartment maintenance manager and he said vent has not been cleaned yet but it is scheduled to be, job complete"