Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8767 customer reviews

Jonathan  S.

Jonathan S.

WASHER FRIGIDAIRE FFTW1001PW "Arrived on site for washer loose agitator. Customer stated that had a load of towels in unit and would not complete cycle. Inspected unit and work area. Found suspension rods and agitator in place. Drained existing water in unit. Ran through rinse and spin cycle. Performed diagnostics mode and tested operation. Measured resistance on clutch and motor (clutch was 6 to ohms, motor was 28 to 31 ohms). Called tech support and spoke with mark. Tested fault codes and found over fault. Spoke with customer on user care guide. All tested good, no water leaks present.

Near Serrano Street, Georgetown, TX 78628
Joseph C.

Joseph C.

OVEN WHIRLPOOL MGR8674AS0 Arrived on site for “unable to remove oven bulb cover” complaint. Inspected unit and found bulb cover stuck in receptacle. Removed cover and replaced bulb.

Near Decker Lake Rd, Manor, TX 78653
Brandon C.

Brandon C.

OVEN JENN-AIR JJW2430DS01 "Arrived on site to replace console, after replacing unit tested good. I couldn’t push oven further then it sits now."

Near Merlot, Canyon Lake, TX 78132
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW5000DW3 "Arrived onsite for customer complaint of top load washer console damage not allowing knobs to move. Confirmed issue. Removed and replaced console panel. Reassembled and tested. All functions, features work as intended. No other issues found. All water connections were dry at time of service."

Near Charlie Ln, Crawford, TX 76638
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KSSC48QVS05 Arrived onsite for the refrigerator with the ice maker leaking water. I found the mold leaking. The ice maker needs to be replaced. I replaced the ice maker. There were no water leaks present at the time of service. Call complete.

Near Dawn Flower Cove, Austin, TX 78738
Clif L.

Clif L.

OVEN WHIRLPOOL WFE530C0ES0 Arrived on site to diagnose a range that is sparking. Found terminal block and Power cord burnt. .; ordrng 1 WPW10245259 (block-term)

Near Nicole Ln, Pflugerville, TX 78660
Leonardo C.

Leonardo C.

RANGE KITCHENAID KSGG700ESS0 "Arrived on site to test unit for unit giving F8E0. Fan to slow, replaced fan Test unit after replacing fan and unit test good job complete."

Near West Ave, Austin, TX 78701
Paul R.

Paul R.

REFRIGERATOR LG LMXS30776S/00 "Arrived onsite for the refrigerator with a no cool condition. I found all the sealed system components working but no cooling. I found what looked like dye splatter on and around the compressor by a service tap. I checked for leaks on the RC coil and found none. The compressor is not hot and is drawing low amperage. I suspect a leak and possibly the compressor not pumping. Ordering the compressor and both evaporators JIC. Ordering c-notes, TCA35911910 COMPRESSOR,SET ASSEMBLY, ADH73150208 DRIER ASSEMBLY, & TJ90SF8404 ACCESS FITTING.; ordrng 1 ADH73150208 (DRIER ASSEMBLY) and 1 C-NOTES (ORDERING SS TECH, 2 HOUR JOB, OFFICE TO SCHEDULE THE RETURN VISIT. NEED RESEARCH FOR BOTH EVAPORATORS. ) and 1 TCA35911910 (COMPRESSOR,SET ASSEMBLY) and 1 TJ90SF8404 (ACCESS FITTING)"

Near Wild Foxglove Road, Spicewood, TX 78669
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JS42PPDUDB00 "Arrived on site for dispenser display not functioning,no ice and no water. Diagnosed faulty main control unit will need updated control kit. ordrng 1 CNOTE (LM ONLY) and 1 W10789107 (CONTROL) and 1 WPW10151236 (DISPENSER )"

Near Pawnee Pass, Austin, TX 78738
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Arrived on site for ice build in freezer. Found left side corner,gasket not making contact with cabinet,installed a new freezer gasket,remolded gasket checked door seal, gasket sealing correctly to cabinet."

Near Pebble Garden Ln, Austin, TX 78739
Robert J.

Robert J.

WASHER WHIRLPOOL MHW6630HW0 Arrived on job for complaints of not spinning. Ran diagnostics. Ran spin test and it failed. Per tech sheet replaced control board. Tested good no leaks. Complete.

Near S 1st St, Austin, TX 78748
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site for customer complaint of upper rack broken, found tracks and adjusters needed replacing, I replaced parts, unit tested good."

Near Stradina, New Braunfels, TX 78132
Scott  M.

Scott M.

DRYER MAYTAG MEDC300BW0 Arrived on site for no heat dryer . Found thermal fuse had failed .replaced fuse and unit is operating as normal . No lint build up at time of service . Job complete.Did recommend to be careful when pushing dryer back not to pinch vent hose .

Near Pinewood Dr, Bastrop, TX 78602
James C.

James C.

OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site and tested operation. I found that the console is not registering input properly. I also found that the sound feature is not working to indicate unit preheated. I also found that the door gasket is deformed at bottom right hinge and is not sealing to door properly. Unit will need new ui, control and door seal to repair. ; ordrng 1 W10839510 (cntrl-elec) and 1 W10864141 (panl-cntrl) and 1 WPW10282960 (gasket-ovn)"

Near Inge Ln, Leander, TX 78641
Thomas L.

Thomas L.

REFRIGERATOR LG LMXS30776S

Near 10 Oaks Dr, Georgetown, TX 78633
Leonardo C.

Leonardo C.

MICROWAVE FRIGIDAIRE FFMV162LBA Arrived on site to test unit for door broken. Replaced door.Test unit and unit test good job complete.

Near Tallow Trail, San Marcos, TX 78666
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL GD5RVAXVY02 Arrived on site and foundice maker not cycling with ice stuck in mold. Emitter board seems fine. But unable to cycle new icemaker either. Replaced icemaker.

Near Fyvie Castle Ct, Pflugerville, TX 78660
Leonardo C.

Leonardo C.

RANGE FRIGIDAIRE FFGF3023LBF Arrived on site to test unit for front burners not igniting. Found burner heads clogged. Unclogged burner heads test unit and unit test good job complete.

Near Tallow Trail, San Marcos, TX 78666
Andy  B.

Andy B.

RANGE WHIRLPOOL WFE320M0ES2 Arrived on site for range not heating. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Chris Kelley Boulevard, Hutto, TX 78634
Wesley P.

Wesley P.

WASHER MAYTAG MVWC565FW1 Arrived on site and tested unit for failure. Found no error codes and found unit operating as designed in diagnostics. Reset control and calibrated. All checks good. Advised customer on findings.

Near Ruby Rose Path, Pflugerville, TX 78660
James C.

James C.

WASHER MAYTAG MVWX655DW0 Arrived on site and tested operation. I found unit has water in tub and not draining. Inspected pump and found no obstructions. I found harness has come loose from pump. Secured harness and tested operation. Unit tests good. Job complete

Near 1st St, Jonestown, TX 78645
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWB765FW4 "Arrived on site for washer not starting cycle. Performed diagnostics mode and checked fault codes, found no fault codes. Ran automatic test cycle. Found unit operating. Spoke with customer on starting cycle and had customer starting cycle. All tested good, no water leaks present."

Near Pasada Ln, Round Rock, TX 78681
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS325SDHB00 Arrived on site to diagnose a refrigerator with a freezer door that is not closing properly. Found upper portion of freezer door slightly rubbing on cabinet for refrigerator. Adjusted hinges and tested unit. Found all is functioning properly at this time.

Near Silent Harbor Loop, Pflugerville, TX 78660
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF991BOOM01 "Arrived on site for customer complaint of water dispensing on its own, and pantry UI not working, found faulty controls and faulty pantry cover with UI, I replaced control kit and cover, unit tested good."

Near Bayou Bend Dr, Buda, TX 78610
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site and found washer is noisy while draining found debris in pump and after clearing washer is operating normally. No water leaks detected at time of service, job complete"

Near Polmont Ct, Seguin, TX 78155
Tyler B.

Tyler B.

DISHWASHER GE GHDT168V00SS "Arrived on site for unit not washing, ran u it and found unit filling but not pumping, replaced pump and motor and tested good.no leaks on site"

Near Twisted Fence Dr, Pflugerville, TX 78660
Joel G.

Joel G.

COOKTOP KITCHENAID KCGS956ESS02

Near Tangle Ridge Ln, Georgetown, TX 78633
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site to test unit for no display. Reset unit test unit and unit test good job complete.

Near Paddlefish Way, , TX 78738
Paul R.

Paul R.

OVEN KITCHENAID KOCE507EWH08

Near Mt Bonnell Rd, Austin, TX 78731
Brandon C.

Brandon C.

OVEN KITCHENAID KOSE500ESS02 "Arrived on site to replace console, after replacing console, unit tested good.

Near Red Sky Rd, Wimberley, TX 78676
Al R.

Al R.

OVEN WHIRLPOOL WFE505W0HB1 Arrived to inspect no heat on a range oven.Verified the complaint and powered the unit on and pre heating stayed on screen.Removed and replaced the control.Removed the rear terminal block cover and noticed the terminal block was burned and damaged.Ordering the terminal and harness.Customer will supply the 4 prong range cord.Office to reschedule with customer.Needs more work.; ordrng 1 W11134842 (MAIN HARNESS ) and 1 WPW10245259 (TERMINAL BLOCK )

Near Auburn Dr, Killeen, TX 76549
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTE254ESS2 Arrived onsite for the dishwasher that is leaking water at the front left corner. I found the diverter leaking on the sump. Need to replace the sump and motor. I replaced the pump and tested the unit. The unit is working as designed. Call complete.

Near Lazy River Cove, Austin, TX 78730
James C.

James C.

DRYER MAYTAG MED5500FC1 Arrived on site and tested operation. I found the spray nozzle constantly spraying water. Tested valve and got a reading out of range. Tested voltage to valve and found trace of voltage constantly to valve with unit off. Installed new control and valve. Tested operation and found unit working properly. Job complete

Near Canyon Oaks Dr, Lago Vista, TX 78645
Al R.

Al R.

DRYER WHIRLPOOL WED4850HW0 Arrived to inspect dryer issues.Confirmed the rear seal came off the unit and was damaging all of the customers clothes.Order a drum assembly with seal already attached.Office will reschedule with customer as soon as the PSP drum arrives.Needs more work; ordrng 1 W10899578 (DRUM ASSEMBLY COMPLETE )

Near 31st St, Fort Hood, TX 76544
James C.

James C.

DRYER MAYTAG MED5500FW1 Arrived on site and inspected unit. I found that the door seal has come off. Installed new door and tested. Unit tests good. Job complete

Near Coyote Trail, Lago Vista, TX 78645
Lou S.

Lou S.

WASHER WHIRLPOOL WTW7300DW0

Near Ronald West Reagan Blvd, Liberty Hill, TX 78642
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KBFO42FTX03 Arrived onsite for the refrigerator that has frosting issues on the FC door. I found 2 issues with the unit. The top FC drawer was not installed correctly on the rails and the liner at the top had an air gap allowing air to get in from the RC. I sealed the liner and installed the drawer correctly. Call complete.

Near Waterfall Hill Pkwy, Spicewood, TX 78669
Robert J.

Robert J.

OVEN KITCHENAID KDRS483VSS04 "Arrived on site for oven temperature too hot or too cold. Checked oven temperature at 300, 350,400. All three temperatures checked out to be accurate. Customer instructed on cooking methods on cooking meals for better results. Found no gas leaks. Oven working properly. Job complete."

Near Lodestone Ln, Lakeway, TX 78738
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KBSN602ESS01 Arrived on job for no water coming on. Tested icemaker no water being dispense checked water valve there was no 120vac going to water valve. Found that there was a loose connector in wire harness. Fixed the loose connector and and tested water valve and icemaker both are working good. Water is being supplied. Found no water leaks. Complete.

Near Lodestone Ln, Lakeway, TX 78738
Wesley P.

Wesley P.

DRYER MAYTAG MEDB765FC0 Arrived onnsite and repaired without motor by resetting the pulley switch permanently. All checks good. Unit is now operating as designed.

Near Post Rd Dr, Austin, TX 78704
Robert J.

Robert J.

WASHER GE HLC1700AXW Arrived on job for washer not starting. Found error code FC displayed on control panel which means failed control board. Talked to DW and she sent over tech sheet for FC code. Ran procedures on tech sheet and confirmed that the control board is not working. Ordered control board.; ordrng 1 WH18X27222 (CONTROL )

Near Redleaf Ln, Austin, TX 78745
Clif L.

Clif L.

DRYER MAYTAG MEDC465HW Arrived on site to diagnose a dryer that is making noise. Tested all parts and components and found no mechanical failures at this time. Advised homeowner on roller movement and noise as well as design of dryer. No repairs are needed and all is functioning properly.

Near Dundee Dr, Austin, TX 78759
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRFC604FSS01 "Arrived on site for no ice. Found ice maker mold stuck in dump position. Replaced ice maker and tested good, no leaks on site"

Near Planters Woods Dr, Austin, TX 78730
Jonathan  S.

Jonathan S.

MICROWAVE KITCHENAID KOCE500ESS08 Arrived on site for microwave door sagging. Inspected unit and work area. Found door not setting correctly on right left hinge. Removed hinge screw and corrected door. Assembled unit and tested. All tested good.

Near Limestone Creek Rd, Leander, TX 78641
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KFIS29BBMS00 "Arrived on site to install previous diagnosed part. Gained access to thermistor assembly. Removed remaining ice buildup. Removed thermistor and inspected connector found minor corrosion, cleaned with wire brush. Installed thermistor assembly. Tested operation and found working as designed. All tested good, no water leaks present. Spoke with customer on corrosion and user care guide.

Near Matheson Dr, Leander, TX 78641
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH32519HZ1 Arrived on site to diagnose a microwave with a turntable that is not operating. Tested unit and found turntable motor locked up. Replaced turntable motor and tested unit. Found all is functioning properly at this time.

Near Maurine Drive, Round Rock, TX 78665
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Arrived on site and tested operation. I found ice maker not functioning in diagnostics. Tested for voltage and found no voltage to ice maker. Inspected harness and connections and found that the harness has broken at lower hinge. Unit will require new freezer door to repair.

Near Winners Ct, Leander, TX 78641
Paul R.

Paul R.

MICROWAVE KITCHENAID KBHS109BSS00 "Arrived onsite for the microwave to replace the previous diagnosed parts. I found the door switches and interlocks good. I found the 250ma fuse on the AM open. The AM needs to be replaced to further test and possibly complete service. I replaced the AM and tested the unit. The unit powered on, accepted commands on the control panel,, but when start was pressed it beeped but nothing came on. After further testing I found the 12VAC circuit on the UI transformer open. The UI transformer needs to be replaced. ordrng 1 W10354050 (TRANSFORMER MICROWAVE UI)"

Near Nutwood Cove, Austin, TX 78726
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED4815EW1 Arrived onsite for customer complaint of dryer too hot. Removed back panel and found element grounded out. Removed and replaced element and cutoff. Reassembled and tested. Dryer now heats as intended. Advised also to have venting clean due to clog on outside. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near S 3rd St Rd, Waco, TX 76706
Andy  B.

Andy B.

DRYER WHIRLPOOL WED87HEDW1 Arrived on site for dryer not heating. Tested and inspected unit and found failed heating element. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Derby Day Ave, Pflugerville, TX 78660
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL KFIV29PCMS00 "arrived on site to install previously diagnosed and ordered part. Upon arrival, I tested temps in the FC=9 degrees and RC=43 degrees. Due to ice built up on the ice maker housing, I removed and replaced the ice maker housing adaptor and sealed it with some sealant. Checked the ice maker on test 56 and it showed no error code. Tested harvest on test 57 and it operated as designed. Tested the fill tube on test 45 and the ice maker filled. I inspected the both evaporators and both had good frost patterns. I advised the customer of my repairs. No water leaks observed during service, job completed."

Near Corabella Pl, Cedar Park, TX 78613
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for knob broken. Replaced knob test unit and unit test good. Job complete.

Near Bichon Bnd, Austin, TX 78748
Joel G.

Joel G.

REFRIGERATOR WHIRLPOOL WSR57R18DM00 "Arrived on site to install parts ordered by previous tech. Found heavy corrosion at the heat exchanger but attempted to repair. Replaced evaporator and compressor with drier and valve. When pulling system in a vacuum I found a restriction. Replaced drier again, flushed system and couldn’t clear restriction.

Near 2 Jacks Trail, Round Rock, TX 78681
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived onsite for customer complaint of icemaker not dispensing on french door refrigerator. Found impeller stripped on dispenser motor shaft. Removed and replaced dispenser motor along with new impeller. Reassembled and tested. Found icemaker now dispensers as intended. No other issues found. All water connections were dry at time of service.

Near Lisa St, Waco, TX 76705
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT720PADM Arrived on site to test unit for unit not heating. Test unit and found bad heating element. Test unit for leaks not leaks present unit heating correctly job complete.

Near Montopolis Dr, Austin, TX 78741
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC302ESS00 "arrived on site for no ice. Found bail arm raised to off,lowered bail arm,icemaker ran through a cycle,ice dumped in bin,water filled icemaker unit working as designed."

Near Windsor Rd, Austin, TX 78703
Clif L.

Clif L.

REFRIGERATOR GE PSHS6PGZBESS Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found fresh food and freezer fans not running due to shorted control board. Also ordering fan motors in case needed. Office will need to have a job authorized by home warranty company.; ordrng 1 CNOTES (NEED AUTHO) and 1 WR49X10251 (cover asm ff inlet) and 1 WR55X11033 (board main combined) and 1 WR60X10318 (motor dc evap fan as)

Near Sierra Madre, Austin, TX 78759
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived onsite and found bimetal open in diagnostics and forced defrost not activating the heater. Evap frozen over, ordering defrost and heater and returning with bimetal. ; ordrng 1 W10857624 (heater)"

Near Barton Hills Dr, Austin, TX 78704
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL GX5SHDXVD01 "Arrived on site for customer complaint of unit not cooling properly, found no power getting to fan motor, I replaced control, unit tested good."

Near Kindersley St, Canyon Lake, TX 78133
Joel G.

Joel G.

DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on site to to diagnose dishwasher not washing. Ran diags and found no water filling. Found motor loud when trying to wash. Found water turned off to the dishwasher. Verified operations and no leaks detected.

Near Alpine St, Georgetown, TX 78628
Joel G.

Joel G.

WASHER WHIRLPOOL WTW8000DW5 Arrived on site to diagnose washer not advancing. Found latch failure. Replaced and found gear loud. Replaced parts and found proper operations. No leaks detected. Drain is secure.

Near Palo Duro Loop, Round Rock, TX 78664
Paul R.

Paul R.

RANGE WHIRLPOOL KDRS463VSS04 Arrived onsite for the range with yellowing burners and not going to the lowest setting. I found a choke had fallen out of the LF burner causing the flames to yellow tip. I removed the choke because it shouldn’t have been in that burner head. The left front burner is the only one with the simmer orifice and the only burner that should have a simmer knob but the customer had simmer knobs on both left burners. I explained to ms that she had the wrong knob for the RR burner. The knob needs to be replaced. Ordering c-notes & W11103351 KNOB.; and 1 W11103351 (KNOB)

Near Rush Pea Cir, Austin, TX 78738
Arthur B.

Arthur B.

WASHER GE GFW450SPMDG

Near I-35, Waco, TX 76705
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDT720PADW2 "Arrived on site for customer complaint of unit leaking, I ran diagnostic test cycle, did not find any leaks.

Near Creek Side Dr, Wimberley, TX 78676
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRFC704FPS00 Arrived on site to replace control board for ice box fan not running. This control or power it up but only at a very slow speed during diagnostics where is the original control powered it up to full speed. Will order the control again along with the user interface.; ordrng 1 W11039890 (cntrl-elec) and 1 W11333076 (CONTROL)

Near E Cimarron Hills Trail, Georgetown, TX 78628
Andy  B.

Andy B.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site for dented cooktop. Inspected unit and found cooktop is dented on left hand side (See SD-QUICKPIC) Contacted office and was made aware that it is covered. Removed damaged part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.

Near Cyril Dr, Hutto, TX 78634
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC7HS01 "arrived on site to inspect wall oven control panel not responding. Upon further inspection, the customer advised that the control panel has been responding intermittently and the most recent time she had turned it on and walked away. When she came back a few minutes later, the display showed 100 degrees and when she opened the door, it was room temp inside the unit. I placed the unit in diagnostics and it showed error code F6E4-UI/ACU status mismatched. I cleared the code and tested and unit came on and began to heat. Due to this error code, I am ordering the UI panel and will return with the main control (ACU). . ;1 W11297725 (CONSOLE)"

Near Breakaway Rd, Cedar Park, TX 78613
Robert J.

Robert J.

WASHER WHIRLPOOL WTW7000DW4 Arrived on job for vibration or unbalanced on washer. Calibrated washer and tested and vibration is still there. Need to order spin basket.; ordrng 1 W10752283 (washplate) and 1 W10811957 (spin basket)

Near Magee Bend, Austin, TX 78749
Thomas L.

Thomas L.

MICROWAVE WHIRLPOOL WMH32519HZ2 Arrived on site to repair unit that is not venting properly. Lowered microwave to find that there was a gap between the vent of the microwave and the venting of the house which is causing airflow back into the room which is the customers concern.

Near Archer Ln, Georgetown, TX 78633
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS321SDHB01 "Arrived on site for top shelf item freezing . Ran temps in several spots in fresh food . 43,34, 32 at vent . Ordering control , will return and install UI and thermistors . No water leaks detected at time of service . Please call to set return .; ordrng 1 W11196400 (CONTROL) and 1 W11214887 (UI)"

Near El Camino Real River Rd, Bastrop, TX 78602
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS571CIDM "Arrived on site and found ice is not dispensing, found motor is rusted and after replacing it will still not dispense. After replacing motor will still not turn, found wires at bottom of freezer door are broken, a new door will be needed to correct the issue. No water leaks detected at time of service, job complete ; ordrng 1 LW10639122 (dor-fip)"

Near Cedar Pkwy, Seguin, TX 78155
Lou S.

Lou S.

OVEN WHIRLPOOL WOD51EC0HS00 "arrived on site to inspect oven UI console. Upon further inspection, the customer advised that they were cooking in the unit and when they opened the door all the way, steam came out of the unit and fogged up the display and the display began to jump back and forth between time and temp. I advised the customer that when cooking to make sure they keep all food covered to keep any/all moisture from rising into the console. I placed the unit in diagnostics ad found error codes F6E4-UI/ACU status mismatched. I removed and replaced the main control (ACU) and the console and tested. The unit operated as designed

Near Big Oak Cir, Leander, TX 78641
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE104ESS2 "arrived on site to inspect dishwasher not washing. Upon further inspection, the customer advised that the unit dispenses water into the tub, but the dishes don’t clean ad she can’t hear the motor come on. I placed the unit in diagnostics showing error codes F7E1. I cleared the code and continued with testing. I placed my multimeter on t(e black wire at the junction box to test amps while the unit tested. The unit dispensed water into the tub and the motor never came on. I could hear the diverter moving, but no motor and no amps showing when the motor was to come on. I advanced testing and the dispenser opened, the drain pump came on and the element heated. I advised the customer of my findings and advised that I would be replacing the sump/motor assembly. I removed and replaced the sump/motor assembly and retested and the unit operated as designed. No water leaks observed during service, job completed."

Near English River Loop, Leander, TX 78641
James C.

James C.

DISHWASHER WHIRLPOOL WDT720PADM3 "Arrived on site and found right pad has broken off again. Installed new pad and applied a very small amount of grease to pad to allow pad to slide betting on ,teal surface. Door still falls open but at a slower rate. I also added tension to both springs. Instructed customer that the grease on the pads will help with longevity of pads against the metal surface and as the grease wears off the tension will increase. Unit working as designed. Job complete"

Near Ida Grove Lane, Austin, TX 78717
Andy  B.

Andy B.

RANGE GE JGB660SEJ4SS Arrived on site for range tripping breaker. Tested and inspected unit and found unit tripping breaker and loose door gasket. Inspected unit and found no issues with unit leading to tripping breaker. Found that breaker is GFCI/AFCI . Fixed gasket issues and instructed customer that unit is not intended for such breaker and that if allowed a standard breaker is recommended. No other repairs are needed at this time.

Near Wilderness Trail, Elgin, TX 78621
Wesley P.

Wesley P.

RANGE JENN-AIR JGRP436WP01 Arrived on site and installed control with TB. Determined that the spark module also needs to be replaced. Ordering spark module. Please send TB and WP for return visit. Returning with valve. ; ordrng 1 WPW10331686 (module-spk)

Near Wilderness Dr, Austin, TX 78746
Luis M.

Luis M.

REFRIGERATOR LG LFXC24726D/00 Arrived on site for cooling issue. Found E rf error code. Error code due to fan motor not powering on. Unit will need fan assembly. Customer is going to try and defrost unit and call back if problem continues.

Near Baythorne, Austin, TX 78747
Brandon C.

Brandon C.

REFRIGERATOR JENN-AIR JFC2089BEP03 "Arrived on site for customer complaint of water line not able to be hooked up, found filter head assembly was missing the brass piece to connect to house supply line. ; ordrng 1 W11346623 (FILTER HEAD)"

Near Merlot, New Braunfels, TX 78132
Chase S.

Chase S.

OVEN KITCHENAID KODE500ESS

Near Fishspear Ln, Georgetown, TX 78628
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW8200YW0 "Arrived onsite for customer complaint of top load washer making loud grinding noise when spinning. Found bearing warn. P&L are as follows;Removed and replaced bearing. Reassembled and tested. Unit now fills, agitates, drain and spins as intended. No other issues found. All water connections were dry at time of service."

Near W Amity Rd, Salado, TX 76571
Robert J.

Robert J.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on job for complaints of left rear burner not working. Found spark weak. Switch with different burner of same type and same results. Need harness for igniter not in parts screen. ; ordrng 1 CNOTE (HARNESS IGNITER )

Near Heron Dr, Buda, TX 78610
Tyler B.

Tyler B.

ICE MACHINE KITCHENAID KUIC18NNZS0 "Arrived on site for drain hose install. Upon arrived removed unit and found kink in drain line. Unit has a custom hose. Factory one is not long enough but was also not needed, found current hose had too much slack behind the unit so when pushed back it would kink. Was able to pull slack from under cabinets. And got rid of kink, tested draining on unit and drained with no issues, ran unit and watched until ice sheet formed. No leaks on site.

Near Ranch Rd 620 N, Austin, TX 78750
Kevin B.

Kevin B.

OVEN JENN-AIR JGRP436WP01

Near Richmond Ave, Austin, TX 78745
James C.

James C.

COOKTOP KITCHENAID KGCU467VSS02 Arrived on site and installed ew burner heads and caps on both power burners. I found the flame is slightly better but the low simmer is still chasing itself and making a popping noise. Called tech line and spoke to Scott #7725552225. U it will need new valves as well to repair; ordrng 2 WPW10371235 (valve-brnr)s

Near Grey Mountain Pass, Leander, TX 78641
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for unit door not sealing and keeping light and chime on. And also for left door sticking to right door. Inspected right door and found top hinge was not in correct position. Corrected position and door now seals and turns light off, but left door still sticks, inspected door and found when door gasket was installed and was sticking out, took picks, gasket can not be corrected after attempts,unit will need left door to complete repair. No leaks on site ; ordrng 1 CNOTE (OFFICE RS) and 1 LW11037733 (dor-fip)"

Near Bottlebrush Dr, Austin, TX 78750
Joel G.

Joel G.

REFRIGERATOR WHIRLPOOL WRF535SWHV01 Arrived on site to diagnose fridge building up frost in frz. Found “snow” type frost indicating freezer didn’t get shut properly and allowed moisture into the freezer. Freezer itself is closing just fine. Customer to make sure door gets closed properly every time door gets shut to prevent this issue. No water leaks detected.

Near Mills Meadow Dr, Round Rock, TX 78664
Thomas L.

Thomas L.

DISHWASHER KENMORE 665.13129K703 Arrived on site for erratic operation of control panel. Unit will not allow me to select any of the main cycles. When I do it turns on the turbo feature. When I try to cancel the turbo feature it lights up the drain indicator. Unit will need a control panel.

Near Ridgecrest Rd, Georgetown, TX 78628
James C.

James C.

DISHWASHER WHIRLPOOL WDT970SAHV0 Arrived on site and tested operation. I found unit would intermittently shut off after starting cycle and closing door. Installed new control and tested. U it tests good. Job complete

Near Willowbrook Dr, Cedar Park, TX 78613
Arthur B.

Arthur B.

OVEN KITCHENAID KOSE500ESS01 Arrived onsite to remove and replace control and UI to wall oven from prior visit’s diagnosis. Removed all parts and reassembled. Tested unit. Unit preheated within +/- 5F. No other issues found.

Near FM487, Bartlett, TX 76511
Lou S.

Lou S.

OVEN KITCHENAID KODE500ESS02

Near Whitehurst Cove, Round Rock, TX 78681
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRFC300ESS03 Replaced dented left fresh food section door. See pictures. The water is hooked up to this unit.

Near Bizzell Cove, Liberty Hill, TX 78642
Scott  M.

Scott M.

OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site for no display on oven . Reset breaker and display came on but had a big blue streak in center . Replaced UI console . Ran pre heat all checke normal . Job complete .

Near Globe Mallow Dr, Austin, TX 78739
James C.

James C.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site and inspected panel for rust. I found Ruston on sides and front of panel. Installed new and verified proper fit. Unit tests good. Job complete

Near Woodpecker Run, New Braunfels, TX 78130
Scott  M.

Scott M.

VENTHOOD WHIRLPOOL GZ8330XLS1 "Arrived on site for that’s not working on. Vent hood. . Found no voltage going. To light housing . Found switch assembly working but control board not sending voltage .

Near Alophia Dr, Austin, TX 78739
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for fresh food no cool . Customer had defrosted unit . Replaced control . Ran diagnostics all checked normal . No water leaks detected at time of service . Did instruct customer on what to look for if this happens again . Job complete .

Near Baythorne, Austin, TX 78747
Lou S.

Lou S.

DRYER WHIRLPOOL WED4815EW1 "arrived on site inspect dryer times too long. Upon further inspection, I opened the door and held the door switch closed and turned the unit on. I could see the element illuminating in the back left vent and heating as designed. Using my vent test kit, I tested airflow in the unit and after two tests, the unit failed. I removed the vent tube from the wall vent and tested again and the unit passed. When I removed the vent tube from the wall, I found a large amount of lint debris inside the wall vent (photo), so much that it was sealed closed and now airflow could go through to the outside. I advised the customer of my findings and advised that the vents will need to be cleaned professionally. No lint observed in the unit, job completed."

Near Copper Creek Dr, Austin, TX 78729
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 Arrived to inspect water leaking from freezer section on the side by side refrigerator.Confirmed the complaint and removed the evaporator cover in the freezer section and confirmed the drain was clogged and not allowing the water from defrost mode to drain.I used my steamer to defrost the unit and unclogged the drain.Reassembled and unit began operating as designed.All water lines were dry at the time of service.Customer satisfied Job complete

Near Co Rd 4964, Kempner, TX 76539
Al R.

Al R.

DRYER MAYTAG MEDX655DW1 Arrived to install previously ordered parts.Removed and replaced the pts and fuse.Reassembled and unit tested as designed.No lint buildup observed at the time of service.Job complete

Near Red Cloud Dr, Harker Heights, TX 76548
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL JF42NXFXDW02 "Arrived on site for customer complaint freezer gasket torn, ordering freezer gasket, unit also needs adjusting to be inline with cabinets. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WPW10192907 (gasket-fip)"

Near Chelsea St, New Braunfels, TX 78130
Lou S.

Lou S.

WASHER MAYTAG MVWB835DW4 "arrived on site to inspect washer not starting a cycle. Upon further inspection, the customer advised that when they turn the dial to a certain setting, sometimes it will not select the setting. Customer turned the dial and at first it did not select, but after a few turns it selected. I placed the unit in diagnostics showing no error codes. The unit operated as designed. Due to the intermittent actions of the console/control, I removed and replaced the main control and console and calibrated the unit. Retested and the unit operated as designed. No water leaks observed during service, job completed."

Near Broadbay Dr, Austin, TX 78717
Al R.

Al R.

WASHER MAYTAG MVWB880BW0 "Arrived to inspect washer tub issues.Verified the complaint.Customer had unit already partially disassembled.I attempted several times to free the basket from the unit, but was unsuccessful.Customer advised the return job will require a second technician to assist with freeing the basket.Office will reschedule with customer.NEEDS MORE WORK ; ordrng 1 CNOTE (TWO MAN JOB. NEED AUTHORIZATION ) and 1 CNOTE (AUTHORIZATION )"

Near River Pl Dr, Belton, TX 76513
Andy  B.

Andy B.

WASHER MAYTAG MVWB865GW0

Near FM1660, Taylor, TX 76574
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher not drying. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed showing no error codes at the end of testing. During testing, I used my multimeter to test amperage to the element and it showed 7-9 amps as expected (photo). I found that the customer is not using rinse aid. I contacted Techline and spoke to Kirk and I advised him of my findings. Kirk advised that the customer must use rinse aid in order for the unit to dry to specifications. He provided File #7725556589. I advised the customer to use rinse aid. Also I made recommendations for use and care, as well as, detergent use. No water leaks observed during service, job completed."

Near Cedar Park, TX 78613
Thomas L.

Thomas L.

ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site or unit that would not stop producing ice. Tested unit and found bin thermistor far out of its normal operating range which is causing this problem. Replaced and tested. All water connections are dry.

Near Timber Line Rd, Georgetown, TX 78633
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KFIS29PBMS03 Arrived on job for complaints of no ice ran diagnostics and got code for motor not finding home. No leaks detected at time of service

Near Stoneledge Pass, Blanco, TX 78606
Joel G.

Joel G.

DRYER KENMORE 796.69272 Arrived on site to to do maintenance on dryer. Completely vacuumed dryer and lubricated rollers and pulley. Verified operation. Temps are fine. Informed customer of regular venting cleaning.

Near Keenland Dr, Georgetown, TX 78626
Arthur B.

Arthur B.

DRYER MAYTAG MEDX655DW1 "Arrived onsite to install new drum and bearing strips to dryer from prior tech’s diagnosis. Removed and replaced all parts, reassembled and tested. Unit now tumbles quietly as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service."

Near Olympia Dr, Temple, TX 76502
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTE254ESS2 Arrived onsite for the dishwasher with the rails corroded and broken. I found the rails good and working as designed. I found the rear locking tabs broken off both adjusters. I replaced the adjusters and the rack works as designed. Call complete.

Near Pierce Range Dr, Austin, TX 78738
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for failed harness,found no lights and ui dispenser not powering on. Powered unit off installed new harness,reassembled unit. Powered unit on no lights and ui are dead,installed new ui same issue replaced main control and power supply and same issue no lights and ui off. Called tech support,disconnected multiple harness same issue found blu wire broken in cabinet.

Near Flamingo Cove, Lakeway, TX 78734
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW8240YW0 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Family Cir, Hutto, TX 78634
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for no cool. Lights on however unit not powering on,power cycled unit compressor powered on. Diagnosed faulty main control,installed a new main control, powered unit on compressor and fans powered on."

Near San Siro Cove, Austin, TX 78738
Al R.

Al R.

MICROWAVE WHIRLPOOL WMH78019HB0 "Arrived to inspect microwave issues.The unit continuously flashed F2E1 KEYBOARD.The door is also separating at the bottom contributing to the error.Door will need to be replaced, due to all electronics being in the door.ORDERING W11188091 MW DOOR BLACK to complete the repair.OFFICE TO RESCHEDULE WITH CUSTOMER.; ordrng 1 W11188091 (DOOR MICROWAVE BLACK)"

Near Doss St, Copperas Cove, TX 76522
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX735SDHV00 Arrived on site and tested operation. I found ice has jammed causing bail arm to read full ice bin. Verified proper cube size and operation of ice maker. All functions of ice maker test good. Verified proper temperatures in unit and found to be good. Instructed customer that if they have a no ice production in the future to pull the ice bin and check for ice stuck under bail arm. Unit tests good. Job complete

Near Big Bend Dr, Cedar Park, TX 78613
Wesley P.

Wesley P.

WASHER MAYTAG MVWB725BW0 Arrived on site and found unit to have a nut loose on lower shaft and replaced rps as well as tightening. Unit hub also replaced. Tested and found error not repeating. All checks good.

Near Rockford Ln, Austin, TX 78759
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT790SAYM3 Arrived onsite for the dishwasher that is leaking. I ran diagnostics and could not duplicate the leak but I did find where the unit had been leaking from the diverter and the door seal. Both need to be replaced to complete service.;

Near Vista Verde Dr, Austin, TX 78732
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site and replaced cam kit, actuator, gear case, and latch. Noise reported by previous technician is still present but does not appear to be a failure of the machine. no water leaks from connections at time of service, job complete"

Near Twisted Tree Dr, Austin, TX 78735
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for unit not working, started unit and found unit not pumping. Replaced pump and motor and tested good. No leaks on site"

Near Borromeo Ave, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KFIS29PBMS03 "Arrived on site for no cool. Found oil on fresh food evaporator,diagnosed leak at fresh food evaporator. Installed a new fresh food evaporator and a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"

Near Hewetson Dr, The Hills, TX 78738
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site and replaced door and nameplate. Job complete"

Near E 6th St, Austin, TX 78702
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Arrived on site and replaced door and nameplate. Job complete"

Near E 6th St, Austin, TX 78702
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site and replaced door and nameplate. Job complete"

Near E 6th St, Austin, TX 78702
Brandon C.

Brandon C.

REFRIGERATOR GE PFE28KMKES "Arrived on site for customer complaint of filter not being able to go into filter housing, I found old filter had broken a piece off inside of housing, I removed broken filter, installed a new filter, unit tested good."

Near N Ranch Estates Blvd, New Braunfels, TX 78130
Joel G.

Joel G.

WASHER KENMORE 796.29272 "Arrived on site to to do maintenance on washer. Verified bolt for stator was secure and verified no error codes. Fills, washes and drains fine but in spin, clutch assy is starting to get loud but still functions fine. Would need part replaced and major labor to replace which customer doesn’t want to do but washer is still functional. Drain is secure. No leaks detected.

Near Keenland Dr, Georgetown, TX 78626
Wesley P.

Wesley P.

WASHER WHIRLPOOL WET4024HW0 "Arrived on site and found unit was still only plugged into a 120v outlet. Advised management that unit power had not been properly hooked up. Advised that electrician is needed. Unit requires 30amp dryer cord and 220v outlet currently not equipped.

Near Speedway, Austin, TX 78705
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site for unit not filling with hot water. Tested unit on hot cycle, and only was filling cold, found valves good, replaced control and tested unit again , unit now filling with hot. No leaks on site"

Near Winding Oak Trail, Austin, TX 78750
Robert J.

Robert J.

WASHER MAYTAG MVWB765FW3 Arrived on job to replace gearcase and stator. Found stator good but replace gearcase. After replacement test operation. No leaks detected at time of service.

Near Ranch Rd 1323, Johnson City, TX 78636
Lou S.

Lou S.

WASHER WHIRLPOOL WTW5000DW2 "arrived on site to inspect washer not starting. Upon further inspection, I placed the unit in diagnostics showing error code F5E2-Lid Lock fault. I cleared the code and continued with testing but the lid lock would not engage. I verified that it was connected to the main control. I removed and replaced the lid lock assembly and retested and the unit operated as designed. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."

Near Bancroft Trail, Austin, TX 78729
James C.

James C.

OVEN WHIRLPOOL WGG745S0FS02 Arrived on site and tested operation. I found unit baking 20 degrees too high. Calibrated unit and tested. Customer is have issues with bread baking evenly and browning properly in lower oven. Called tech line and spoke to Robert #7725557995. Unit is baking as designed as it does not have an upper broil burner and is a convection oven. Recommended customer use convection bake for a more even cook but bread will have to be rotated during bake cycle. Unit working as designed. Job complete

Near Gabrielle Anne Dr, Leander, TX 78641
Joseph C.

Joseph C.

OVEN MAYTAG MGT8720DS06 "Arrived on site for “lower oven not working” complaint. Inspected unit and found no voltage to lower oven ignitor. No sorts in harness. Ordering new control. Will bring back ignitor and valve, just in case of need. Needs authorization. No leaks detected, at time of service. Office to schedule return visit, due to need for authorization.; ordrng 1 W10879697 (cntrl-elec)"

Near Pond View Pass, Buda, TX 78610
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for “low to no ice production” complaint. Inspected unit and found ice maker faulty. Removed and replaced ice maker. Unit checks good. No leaks detected, at time of service."

Near Shiva Kamini Way, Austin, TX 78754
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site and inspected refrigerator and found ice production is good, took pictures. Doors are sealing well and ice door and dispenser are working. Freezer temperature is 7-8 degrees, took picture. Found food items stacked incorrectly inside of freezer drawer but they are not causing any air gaps at this time. Showed customer how this could potentially cause a problem, leveled all doors that were replaced by previous technician to ensure seals are closing properly. No further repair is required at this time, no water leaks from connections at time of service, job complete."

Near River Oaks Dr, Austin, TX 78748
Joseph C.

Joseph C.

RANGE WHIRLPOOL WFG505M0BS3 "Arrive on site for “left front burner not igniting” complaint. Inspected unit and found burner cap and head not making good contact. Removed and replaced cap and burner. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Goldilocks Ln, Manchaca, TX 78652
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDT730PAHV0 "Arrived on site for “unit not washing” complaint. Inspected unit and found control to be faulty. Removed and replaced control. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Forest Sage St, Manor, TX 78653
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW4816FW2 Arrived onnsite and inspected unit for leaks. All checks good unit is not leaking. Advised customer on findings. Unit is outside in a closet. Advised customer on findings. No repair needed at this time.

Near Exmoor Dr, Austin, TX 78757
Joel G.

Joel G.

REFRIGERATOR KITCHENAID KFIS25XVBL1 "Arrived on site to diagnose ice maker leaking. Found proper temps. Found ice maker fill cup frozen and causing water to splash over when ice maker fills. Found cup with lots of water deposits causing water to be retained on plastic and freezing. I was able to smooth it down with paper to prevent this issue. Informed customer if issue persists, ice maker and water valve will need to be replacedNo leaks detected."

Near Prairie Star Ln, Round Rock, TX 78664
Kevin B.

Kevin B.

OVEN WHIRLPOOL WFG550S0HZ1

Near Eves Necklace Dr, , TX 78610
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site and foundnice bin had frozen and not been emptied to reset and prevented auger from moving. Advised customer on maintenance. No parts needed for repair.

Near Oak View Dr, Austin, TX 78759
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH32519HZ4 "Arrived on site and found sparking in interior of oven when in use. Found left rear mounting point for center rack is loose and causing it to arc. Correcting mount and recommended rack not be used if possible. No further repair is needed at this time, job complete"

Near Eves Necklace Dr, , TX 78610
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW7000DW4 Arrived on site for washer with error code. Tested and inspected unit and found failed latch. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Chris Kelley Boulevard, Hutto, TX 78634
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FPS00 Arrived on site for cooling issue. Found fresh food evaporator incased in ice diagnosed unit will need updated control per service pointer. Ordering new updated control; ordrng 1 CNOTE (LM ONLY) and 1 W11333076 (CONTROL)

Near Patagonia Pass, Bee Cave, TX 78738
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived on site to replace control, after replacing control, unit tested good."

Near Sun Stone Pl, New Braunfels, TX 78130
Joel G.

Joel G.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 Arrived on site to diagnose fridge not cooling in ff side. Frz at 2 degs. Found ff fan motor seized and defrost sensor is out of range. Replaced both and verified operations.No leaks detected.

Near Windy Cove, Round Rock, TX 78681
Joel G.

Joel G.

REFRIGERATOR GE PFE29PSDCSS "Arrived on site to install parts I previously ordered. Replaced inverter first, compressor came on but still no condenser fan and voltage wasn’t correct from main board. Replaced main board, voltage is now 13 vdc constant but condenser fan motor still didn’t come on. Condenser fan motor will need replaced. inverter and main board. Unit starting to cool. I placed a personal fan at condenser so customer can have a working fridge while it gets repaired. No leaks detected.; ordrng 1 WR60X10358 (fan condenser dc)"

Near Northwest Blvd, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL GSF26C5EXY00 Arrived on site for frozen fill tube. Removed fill tube installed new fill tube assembly.

Near Country Lake Dr, Austin, TX 78732
James C.

James C.

DRYER MAYTAG MEDC465HW0 Arrived on site and tested operation. I found lint blown up the back side of lint screen. Tested temperature swings and found unit heats the. Holds temp and slowly drops. I found vent in wall is clogged causing drying issue. Recommended customer have their wall vent cleaned before using unit due to fire hazard. Job complete

Near Chardonnay Crossing, Leander, TX 78641
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUID508ESS1 "Arrived on site for thin ice. Found reservoir not installed into icemachine correctly,reservoir hanging and slipped down causing water to pour out of top and cutting off ice formation cycle. Installed reservoir correctly ran diagnostics all test passed."

Near Cutlass, Lakeway, TX 78734
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Lexington St, Taylor, TX 76574
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0HS01 "arrived on site to inspect oven door glass damage. Upon further inspection, I found that there is possible damage to the inner side of the Outer door glass. I removed the door and removed the inner door panel and found that there was food particles that had gotten inside the door and stuck to the outer door panel inner glass. I removed the debris ad cleaned the glass and reinstalled the door. Tested unit and it operated as designed. Job completed."

Near Cedar Park, TX 78613
Tyler B.

Tyler B.

DRYER WHIRLPOOL WGD9400SW0

Near Mayfield Ranch Blvd, Round Rock, TX 78681
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for washer leaking oil. Tested and inspected unit and found failed gear case. Ordering partNo water leaks present at time of service.; ordrng 1 W11035751 (GEARCASE )"

Near Silk Tree Ln, Round Rock, TX 78664
Kevin B.

Kevin B.

OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site and found saved code for fan speed, took one picture. Replaced both fan assemblies and oven is now preheating properly. Job complete"

Near Kyle, TX
Al R.

Al R.

DISHWASHER MAYTAG MDB4630AWW5 Arrived to install previously ordered part.Removed and replaced the control.Reassembled and unit tested as designed.All water lines were dry at the end of service.Job complete

Near County Rd 3064 E, Lampasas, TX 76550
Lou S.

Lou S.

DRYER LG DLEX7700VE "arrived on site to install previously diagnosed and ordered part. I removed and replaced the main control and tested and the unit turned off when I pressed start. I removed the new control and put the old control back in as it was not defective as previously thought. Inspected the unit again for any wiring not connected, ohms to the components, etc. I didn’t find anything wrong. I contacted LG Techline and posted to Keith, who advised to check voltage to the L1 & L2, L1 to Neutral, L2 to Neutral ad Neutral to ground. I checked all and found that the Neutral to ground was showing 30V when it should be 0V. I advised the customer of my findings and advised them to have someone check the outlet and once the outlet is corrected and the unit still does not operate, to call our office to reschedule. No lint observed during service, job completed.

Near Sabinal Trail, Cedar Park, TX 78613
Kevin B.

Kevin B.

OVEN WHIRLPOOL WGG745S0FS02 "Arrived on site and found left front burner is taking longer tonight than the others. Disassembled it and replaced burner head and caps. After replacement ignition time has significantly improved. No further repair is required at this time, job complete."

Near Reserve Creek Dr, Austin, TX 78748
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived onsite for customer complaint of top mount refrigerator not cooling both sections. Tested unit with start device and found start device clicks on and off continuously. Found compressor locked up. Ordering compressor and control. OF to R/S. Unit is unplugged and in garage at this time.; ordrng 1 CNOTE (2HR JOB) and 1 TJ90SF8404 (PROCESS STUB) and 1 WPW10507886 (compressor)

Near Iron Glen Drive, Temple, TX 76502
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived onsite for customer complaint of french door refrigerator not cooling properly. When arrived, found unit will come on, run for 2 mins and stop. Found Orion Board faulty. Removed and replaced Orion Board, reassembled and tested. Observed cooling for 10 mins. Found good air flow and compressor running. No other issues found. All water connections were dry at time of service."

Near Winter Rd, Gatesville, TX 76528
Arthur B.

Arthur B.

REFRIGERATOR JENN-AIR JF36NXFXDE01 Arrived onsite for to install new FC door to built in refrigerator. Removed door skin and installed new door. Installed existing door skin. Confirmed door leveled and installed assembly. No other issues found. All water connections were dry at time of service.

Near Falcon Dr, Temple, TX 76502
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW92HEFW

Near Belmont Pkwy, Austin, TX 78703
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived onsite for door chute and seal installation. Replaced seal and chute and tested good, no leaks on site"

Near Kimberlite Drive, Pflugerville, TX 78660
Brandon C.

Brandon C.

COOKTOP JENN-AIR JED8430BDB "Arrived on site for customer complaint of fan not working, found power supply issue, we were getting 120v on L1 and L2 to ground, but we were dropping voltage if tested on the neutral. Instructed customer to call electrician

Near Summit Dr, Canyon Lake, TX 78132
Tyler B.

Tyler B.

OVEN WHIRLPOOL MGR6600FW0 "Arrived onsite for unit broil and bake turning on than off than back on again, was able to duplicate. Ran diagnostics but got no codes, sensor was showing 378 when unit was well over 450 on a broil. Unit will need sensor to complete repair. Will return with others Incase. ordrng 1 W10833885 (sensor)"

Near Green Valley Cove, Pflugerville, TX 78660
Joseph C.

Joseph C.

DRYER AMANA NED4655EW1 "Arrived on site for “no heat and drum worn through bulkhead” complaint. Per my previous diagnosis, removed and replaced blown high limit thermostat, thermal fuse and damaged bulkhead. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."

Near Johnson Rd, Manor, TX 78653
Kevin B.

Kevin B.

WASHER MAYTAG MVWB865GW0 "Arrived on site and found saved error codes F3E2, F8E1, F0E3, F6E3. Found no water flow through either valve. Replaced valve assembly and they are now operating properly. Also found customer has many bottles of detergent and on two are HE explained that regular liquid detergent can’t be used in washer. No water leaks detected at time of service. Job complete"

Near Uphill Ln, Austin, TX 78741
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRFC300EBS00 Arrived onnsite and found unit condenser vibrating. Applied padding underneath to remove rattle. All checks good. Unit is now operating quietly.

Near Amberly Pl, Austin, TX 78759
Wesley P.

Wesley P.

OVEN IKEA IGS900DS01 Arrived on site and found unit center valve stuck. Replaced valve. All checks good. Unit is now operating as designed.

Near Bilboa Dr, Austin, TX 78759
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site for customer complaint of unit not drying, found restriction in vent, instructed customer to have vent checked.

Near Creekside Way, New Braunfels, TX 78130
Kevin B.

Kevin B.

WASHER MAYTAG MED5870TW0 "Arrived on site and inspected dryer and Couldn’t find any reason for clothes shrinking during dry cycle. Spoke with tech line and perform the recommended checks on the heating element, thermostat, incoming power, and exhaust temperature and nothing is out of range. Removed lint from interior of dryer, job complete

Near Scrutchins, Kyle, TX 78640
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site for end caps falling out . Replace both front stops ,rails and back stops . No water leaks detected at time of service . Job complete ."

Near Harper Park Drive, Austin, TX 78735
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site for ice maker not working . Found HARNES with broken wire . Is harness replaceable or is a new door . .; ordrng 1 PARTSRESEARCH

Near Mitra Dr, Austin, TX 78739
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived onsite to remove and replace RC evaporator cover from prior visit’s diagnosis. Removed and replaced evaporator cover. Placed thermistor in correct position. Reassembled and tested unit. Unit began cooling immediately as intended. No other issues found. All water connections were dry at town of service.

Near Rolling Meadow Dr, Salado, TX 76571
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRFC704FBS00 "Arrived on site for customer complaint of ice maker not producing enough ice, found ice build up on fresh food section evaporator, ordering ice maker, evap cover, and control. ; ordrng 1 CNOTE (AUTH AND RESCHEDULE ) and 1 W10815735 (cover-evap) and 1 W10888882 (icemaker) and 1 W11332011 (CONTROL)"

Near Solms Forest, New Braunfels, TX 78132
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTM354DSS4 "Arrived onsite for the washer not cleaning the dishes good on the upper rack. I ran diagnostics and found an F6E2 & F3E3. Ms stated that the last sanitize cycle that was run, when it ended the sanitize light was blinking. The unit completed the cycle and worked as designed. There were no fill issues and the unit passed calibration but there has to be an issue with the OWI failing causing these issues and it will need to be replaced. Mr also stated the console lights are not all working. The console has 2 of the digits missing and will need to be replaced. W10803367 PANEL-CNTL, Marking OWI as UORV. ; ordrng 1 C-NOTES (DOES THIS NEED PARTS AUTHORIZATION? ) and 1 W10803367 (PANEL-CNTL)"

Near Las Flores Dr, Austin, TX 78732
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site for dim fresh food lights . Found freezer light completely dead. Replaced light mod in freezer . All lights are now back to normal . Nomwater leaks detected at time of service . Job complete .

Near Hansa Loop, Austin, TX 78739
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL KSC24C8EYY02 "Arrived on site for refrigerator that is not cooling, tested and inspected unit and found compressor running hot and pulling 0.5 amps found no frost pattern on evaporator with everything running. Spoke with DW and ordering SS. Ordering parts. 2 hour job, needs authorization. Office to schedule. No water leaks present at time of service.; ordrng 1 SEENOTE (NEEDS AUTHORIZATION ) and 1 SEENOTE (2 HOUR JOB) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10309988 (COMPRESSOR ) and 1 WPW10143759 (DRIER ) and 1 WPW10239732 (EVAPORATOR ) and 1 WPW10643261 (EVAPORATOR )"

Near Garden Path, Round Rock, TX 78664
Tyler B.

Tyler B.

MICROWAVE IKEA IBMS1455WS0 "Arrived on site for unit that is not functioning led display is out and unable to get unit to cook. Lights come on when door is open, also found power and start buttons stuck. Will need to return with buttons, display and control kit. ; ordrng 1 W11086664 (button) and 1 W11116990 (button) and 1 WPW10317093 (cntrl-elec)"

Near Rio Brisas Cove, Round Rock, TX 78681
Andy  B.

Andy B.

RANGE WHIRLPOOL WFG515S0ES1 Arrived on site for range set to 350° and went up to 425° tested and inspected unit and found failed control and sensor. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Snow Bunting, Pflugerville, TX 78660
Robert J.

Robert J.

DRYER MAYTAG MEDB880BW0 Arrived on job for complaints of noise. Found tension pulley stuck. Replaced tension pulley and test.

Near Sydney's Way, Buda, TX 78610
Thomas L.

Thomas L.

OVEN WHIRLPOOL WOS72EC0HS01 Removed and replaced control panel due to no operational. Unit tested properly after repairs.

Near Lost Prairie Trail, Liberty Hill, TX 78642
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for to install previously diagnosed parts. Removed and replaced ice maker. Went to replace bin and found that part is for center bin when upper bin is needed, looked back at parts break down to reorder part and found that bin that’s labeled upper bin in parts break down is same part on hand (Center bin) Will need to order parts research. Office to schedule. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (PARTS RESEARCH )"

Near Alton Pl, Round Rock, TX 78665
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Arrived on site for damper hanging from housing and door issues. Installed diffuser correctly to housing checked diffuser operation good. Found door misaligned at hinge installed new hinge checked door operation good

Near Lake Beach Dr, Dripping Springs, TX 78620
Thomas L.

Thomas L.

COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site and removed cooktop that had scratches close to the Knobs. All operations are normal after repairs.

Near Liberty Hill, TX 78642
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED72HEDW0 Arrived on site and found unit flower housing bent preventing proper seating of the lint trap. Ordering blower housing to repair ; ordrng 1 WPW10211896 (duct-lint)

Near Bayberry Dr, Austin, TX 78759
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site and tested operation. I found that the fresh food evaporator has started to freeze up again and the freezer temp is rising. I found they the drier is cold and compressor and condenser are warm. Freezer temperature at 18 and fresh food is at 58. Ice build up has punctured fresh food evaporator and will require a new compressor, evaporator and drier to repair sealed system. Unit will also need a new thermistor harness and controls to correct defrost issue. Office to schedule return service with 2 hour repair for sealed system; ordrng 1 AUTHO (AUTHO) and 1 CNOTE (2 HR SS REPAIR) and 1 TJ90SF8404 (STUB) and 1 W10779331 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)"

Near Mixtli Cove, Leander, TX 78641
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED5620HW0 Arrived onnsite and installed UI and found belt dislodged from drum during testing. All checks good after install and belt repair. Unit is now operating as designed.

Near E 37th St, Austin, TX 78705
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site and installed right rear wheel. No water is hooked up to this unit. This is an inventory home and I entered and exited through the garage.

Near San Gabriel Hideaway Cv, , TX 78642
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF954CIHV00 Arrived on site for no cool conditions. Freezer was at 17 degrees and fresh food section was at 43 degrees. The compressor was very hot. The compressor was extremely loud. The compressor had a very hard rattling sound from inside itself. The compressor is failing and will need to be replaced. contacted manufacturer and was instructed to order and replace compressor.The customer also informed me that the display keep reverting back to centigrade and will not hold Fahrenheit.JoelSr# 7725559230; ordrng 1 2HOURSEALEDSYSTEM and 1 SF8404 (VALVE) and 1 W11099565 (CONTROL) and 1 W11107278 (compressor) and 1 W11330648 (USER INTERFACE)

Near Trail Rider Way, Georgetown, TX 78633
Al R.

Al R.

RANGE WHIRLPOOL WFE515S0EB1

Near Ledgestone Dr, Killeen, TX 76549
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF520PADM5 Arrived on site . Found inlet valve has failed .will need new valve. no water leaks detected at time of service . Quick pic of closing papers ; ordrng 1 W11175771 (VALVE )

Near Allamanda Dr, Austin, TX 78739
Robert J.

Robert J.

MICROWAVE KITCHENAID KOCE500ESS07 Arrived on job for complaints of broken inner glass. Confirmed broken glass. Replaced glass and checked door functionality.

Near Sapling Dr, Driftwood, TX 78619
James C.

James C.

DRYER LG DLEX2655V Arrived on site and tested operation. I found not response from console. I found after sliding unit out that the console powered on. I found no power to console due to faulty outlet in the wall. Accessed components and verified in good operating order. All components test good. Unit is unplugged due to electrical issue in wall. Job complete

Near Bluebonnet Tr, Leander, TX 78641
Paul R.

Paul R.

WASHER MAYTAG MHW6630HC0 "Arrived onsite for the washer that is getting a fill error. I checked stored error codes and found an F8E1. I ran test 12 quick diagnostics test and found that after just about 20 seconds when the first cold water valve was energized, it would stop and the drain valve came on and emptied the tub. I tested all 3 valves and found the resistance between 1119-1132 ohms making them all good. I tested the unit again and after the drain pump shut off I disconnected the pressure switch hose and the unit kept filling. I tested all three valves and found them working. I reconnected the pressure switch hose and after 0 seconds the valve shut off and the drain pump emptied the tub. I changed the pressure switch and tested. The unit filled for a longer period but the pump still came on and emptied the tub. Need to replace the main control. Ordering W11322883 CNTRL-ELEC.; ordrng 1 W11322883 (CNTRL-ELEC)"

Near Comet, Lakeway, TX 78734
Al R.

Al R.

DRYER ROPER RED4516FW0 Arrived to inspect dryer issues.Checked and PTS was defective and element had no continuity.Removed and replaced them.Reassembled and unit tested as designed.No excessive lint buildup observed at the time of service.Job complete

Near Greengate Dr, Killeen, TX 76543
Paul R.

Paul R.

WASHER LG WM3570HWA

Near Iron Bluff Pl, Austin, TX 78738
James C.

James C.

COOKTOP KITCHENAID KCGS556ESS02 Arrived on site and tested operation. I found burners ignite properly and I adjusted flames for proper simmer. I found the bases are discoloring as well as the burner caps. Installed new burner caps and will return to install new bases. ; ordrng 1 WP8286813 (burnr-head) and 1 WP8286814 (burnr-head) and 2 WP8286815 (burnr-head)s

Near Arrowfeather Pass, Leander, TX 78641
Robert J.

Robert J.

WASHER MAYTAG MVWB765FC0 Arrived on job for complaints of not finishing cycle. Ran diagnostics and and got a LF code. Check water supply and cold water not coming out of hose. Customer to check water supply.

Near Blanco, TX 78606
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KSCS25FVSS01 "Arrived onsite for unit freezer door not sealing, found gasket slightly pinched, was able to buff out with heat gun.

Near Grand Oak Cir, Austin, TX 78750
Wesley P.

Wesley P.

WASHER WHIRLPOOL LNC6760B71

Near Highland Ave, Austin, TX 78703
Lou S.

Lou S.

OVEN WHIRLPOOL WOS72EC0HS01 "arrived on site to install previously diagnosed and ordered part. Due to the console display malfunctioning, I removed and replaced the console and tested. Unit operated as designed. Job completed."

Near Sunset Vista Dr, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for alarm issues and frost in freezer. At time of visit found no frost in freezer. Found housing to filter slightly misaligned,checked filter operation good,ran diagnostics light switches passing diagnostics,checked fan motors good,checked thermistors good."

Near Townes Court, Dripping Springs, TX 78620
Joel G.

Joel G.

DRYER LG DLE3180W Arrived on site to diagnose dryer not heating. Found 53 volts from the outlet. One leg has 120 vac and the other 25 vac. Customer will need an electrician to repair power supply. Checked what I could without electricity and all seemed fine. Informed customer of vent cleaning. Inside of dryer is clean.

Near Stapp Ave, Florence, TX 76527

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