Service History 216 - Appliance Express

We serviced a

MAYTAG DRYER

Model MEDC300BW0

Near Taylor, TX 76574

Gerry C

Job Details: 02/14/2023

"Arrived to instal previously diagnosed and ordered part. I removed and replaced the door switch and tested. The unit regained all normal functions. Operational test good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near Taylor, TX 76574

Gerry C

Job Details: 02/14/2023

"Arrived to instal previously diagnosed and ordered part.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Austin, TX 78726

Vincent

Job Details: 02/14/2023

Arrived on site to install previously diagnosed parts. Installed all parts and tested. Unit is now operating as designed. No leaks where observed during service.

We serviced a

WHIRLPOOL OVEN

Model RBS305PRB00

Near Austin, TX 78737

Leonardo

Job Details: 02/14/2023

Arrived on site to test unit for melted broiler element. Replaced broiler element and bake element per customers request. Test unit and unit test good job complete.

We serviced a

KITCHENAID MICROWAVE

Model KMHS120ESS1

Near The Hills, TX 78734

Leonardo

Job Details: 02/14/2023

Arrived on site to replace magnetron diode and capacitor. Replaced all 3 parts test unit and unit test good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF310PAAS2

Near Austin, TX 78725

Joe Z

Job Details: 02/14/2023

"Arrived onsite to install previously ordered parts. Upon arrival, replaced owi sensor and unit still having issues. re diagnosed the unit . Got F6-E6 as per previous visit. After further testing found wash motor is not operating. Am getting correct voltage to motor, just not operating.need sump and motor along with owi sensor replaced.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH73521CS1

Near Georgetown, TX 78633

Gerry C

Job Details: 02/14/2023

"WMH73521CS1 Arrived to inspect odor from burnt plastic. I found the unit was fully functional and the odor was reduced due to the customer placing odor reduction items within the unit during times when not used. I advised the customer that the unit was fully operational and to keep doing the same remediation techniques

We serviced a

WHIRLPOOL DRYER

Model MEDB766FW0

Near Georgetown, TX 78633

Lou

Job Details: 02/14/2023

"Arrived on site to inspect dryer/maintenance. Upon further inspection, the customer requested a routine maintenance check and cleaning. I tested the unit and it is operating as designed. I disassembled the unit and found minimal debris inside and cleaned it (before/after photos). I found the belt badly frayed and the back left roller not rolling properly. I removed and replaced the repair kit parts and reassembled the unit and tested. Unit is operating as designed. I pulled the unit out and removed the back panel and cleared the debris from the back o the unit. Tested all components and all were good. No lint observed at the end of service, job completed."

We serviced a

FRIGIDAIRE FREEZER

Model FFFU20F2VW0

Near Austin, TX 78753

Cliff

Job Details: 02/14/2023

Arrived on site to replace previously ordered parts for refrigerator. Replaced defrost heater and all is working properly at this time.

We serviced a

WHIRLPOOL COOKTOP

Model KCGS356ESS00

Near Manor, TX 78653

Matthew

Job Details: 02/14/2023

Arrived onsite for gas leak. Upon arrival inspected unit. Disassembled cooktop and checked each component for leaks. Found a leak at the elbow joint of the supply line. Took pics and notified builder. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Austin, TX 78704

Luis

Job Details: 02/14/2023

"Arrived on site for weak water flow. Tested water dispenser weak flow,removed filter tested water dispenser good flow maintenance will replace filter.

We serviced a

GE REFRIGERATOR

Model GSHL6KGZBCLS

Near Round Rock, TX 78664

Paul

Job Details: 02/14/2023

Arrived onsite for a refrigerator that the ice melted during a power outage and refroze into a block and when the dispense function was used some plastic pieces broke off. I found the auger broken in the bucket. I replaced the bucket and tested the ice dispenser. All is working as designed. Call complete.

We serviced a

GE REFRIGERATOR

Model ZISS42DCASS

Near Austin, TX 78746

Luis

Job Details: 02/14/2023

Arrived on site. Prev company removed and kept defrost timer,unit powered off,customer described issue they were having with water leaking and freezing on icemaker and along freezer liner walls,description appears to be issue with the drain pan unit will need a new drain pan kit and defrost timer

We serviced a

WHIRLPOOL DRYER

Model WED8000DW4

Near Spicewood, TX 78669

Kevin

Job Details: 02/14/2023

"Arrived on site and inspected dryer and found it is squealing well running. Disassemble dryer and found tension pulley is dragging. After replacement dryer is working properly.

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Leander, TX 78641

Kimo

Job Details: 02/14/2023

"Arrived on site for a oven that is not heating. Upon inspection I found that the igniter was showing open. I installed new igniter and tested unit and found unit operating as designed. Job complete"

We serviced a

KENMORE DISHWASHER

Model 665.13543N414

Near Burnet, TX 78611

Kimo

Job Details: 02/14/2023

Arrived onsite for a dishwasher that will not wash dishes. Upon arrival I ran unit in diag mode and found that the wash motor would not come on but all other function work as designed. I installed the new motor and tested unit and found unit operating as designed no leaks. Job complete

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near New Braunfels, TX 78130

Andrey

Job Details: 02/14/2023

"Arrived on site to test unit for no power, tested unit found unit has power but console is shorted no light illuminating, customer stated they need to talk it over and make a decision, if they decide to proceed a console will be needed to complete job W11378949

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Fort Hood, TX 76544

Tyler

Job Details: 02/14/2023

Arrived on site for washer leaking. Upon arrival confirmed issue but found no errors in diagnostics. After further tests I found signs of clog in drain pipe within home. Informed customer of findings and instructed they would need to resolve backfill leak. Call complete

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ2

Near Temple, TX 76502

David Z

Job Details: 02/14/2023

"Arrived on site to diagnose range where oven is not working. On arrival found the control panel blank and unresponsive. Checked harness and junction and found no damaged wiring. Checked voltages and found L2 has 240v, L1 has 3v. Confirmed at outlet / plug. Replaced control since it has likely shorted from the improper install. Customer advised needs to resolve missing leg of power to resolve. Repair complete."

We serviced a

WHIRLPOOL DRYER

Model WED8500DC4

Near Belton, TX 76513

David Z

Job Details: 02/14/2023

"Arrived on site to diagnose dryer that randomly shut off while running several times. Checked for errors and found F4E3 and F4E4, indicating L2 voltage drop detected. Ran unit with probe on power, and didn't see a drop from the incoming side. Replaced control to resolve, since error is generated from control.

We serviced a

KITCHENAID REFRIGERATOR

Model KBLS20EVMS4

Near Austin, TX 78703

Luis

Job Details: 02/14/2023

"Arrived on site. Diagnosed a frozen drain,per service pointer installed updated drain tube kit,defrosted freezer evaporator drain checked water flow through drain,water draining as designed. Part autho S38253

We serviced a

WHIRLPOOL COOKTOP

Model G7CE3635XS01

Near Austin, TX 78731

Wesley

Job Details: 02/14/2023

Arrived onsite for absolute no function. No tripped breakers. Traced power short to a connection problem at the block in the cooktop. Repaired by securing connection and insulated against shorting to ground.

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS4

Near Austin, TX 78731

Wesley

Job Details: 02/14/2023

Arrived onsite for leaking dishwasher complaint and observed dishwasher for leaks. No standing leaks or underside leaks from sump or hoses. Symptoms as explained would match a suds leak or wave pattern leak. Intermittent and sometimes load specific. Advised customer on maintenance and preventative care. No leaks observed at time of service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIDM01

Near Austin, TX 78731

Wesley

Job Details: 02/14/2023

Arrived onsite and found unit ice production failure. Inspected wire harness to refrigerator and found broken wiring which would prevent proper icemaker function. All else operating as designed at time of service. Replacement of door would resolve issue but door out of stock. Advised home owner on findings.

We serviced a

LG WASHER

Model WM3470HVA

Near Austin, TX 78731

Wesley

Job Details: 02/14/2023

Arrived onsite for LG front loading washer unresponsive and verified outlet power and polarity correct. Exposed control and removed and secured possible loose connections. Restored power. Resequenced control in factory diagnostics factory reset. Tested unit on normal wash. All checks good. Advised customer on repair.

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Marion, TX 78124

Andrey

Job Details: 02/14/2023

"Arrived on site to replace bellow per request of customer. replaced bellow, tested unit in diagnostics, unit is running as designed, no leaks detected job complete"

We serviced a

GE RANGE

Model JGSS86SP2SS

Near Seguin, TX 78155

Andrey

Job Details: 02/14/2023

"Arrived on site to test unit for high flames, tested unit found all flames are normal on high but slightly high on low, adjusted all flames per customer request, job complete"

We serviced a

WHIRLPOOL MICROWAVE

Model KMBP100ESS20

Near Volente, TX 78641

Maurice R

Job Details: 02/14/2023

Arrived onsite for MW door not shutting. On inspection the door could not close all the way to make contact with the switches. I pulled the unit out a few inches and noticed that the door was working properly. Pushed the unit back in when I went to open the door the bottom of the unit got pushed out 1/2 inch. Thats when I noticed that the spacer kit was not installed. The hinges are sitting on top of trim of the cabinet. It has to have the spacer kit so the hinges do hit the cabinet trim. Called the builder to let them know it was missing from the installation.

We serviced a

KITCHENAID COOKTOP

Model KCGC506JSS00

Near Leander, TX 78641

Maurice R

Job Details: 02/14/2023

Arrived on site for yellow flames on cooktop. On inspection found the front left burner had to small of a orfice changed it out and adjust the flames on the dual burner heads. No gas leaks detected during inspection. The unit is operating as designed.

We serviced a

MAYTAG RANGE

Model KGRS505XSS05

Near Austin, TX 78758

Scott

Job Details: 02/14/2023

"Arrived on site ,replaced Manifoil . Used leak detection on all connections. No gas leaks detected at time of service. All burners functioning properly . Job complete"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Taylor, TX 76574

Gerry C

Job Details: 02/14/2023

"MDB9959SKZ0 Arrived to perform Technical Service Pointer #: W11540964, Special Project code S17304. I removed and replaced the factory heater with the copper bushings and tested in accordance with the TSP. no leaks observed during service and the unit operated as designed."

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW2

Near Austin, TX 78749

Scott

Job Details: 02/14/2023

Arrived on site . Replaced cap and motor . Ran calibration and diagnostics wash . All checked normal. No water leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW05

Near Cedar Park, TX 78613

Vincent

Job Details: 02/14/2023

"Arrived on site for freezer, inspected unit and work area. Gained access to remove old compressor and install new compressor. Braced new compressor and vacuumed the system for 15 min. After vacuuming the system I waited 15 to make sure system had no leaks and I did not lose any vacuum. I charged up the system with R600 50g . Plugged unit in and advised CX to let cool for 24hrs. No leaks where observed during service. Job completed."

We serviced a

JENN-AIR RANGE

Model JGS1450FP0

Near Austin, TX 78748

Scott

Job Details: 02/14/2023

"Arrived on site ,replaced Manifoil . Used leak detection on all connections. No gas leaks detected at time of service. All burners functioning properly . Job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Cedar Park, TX 78613

Vincent

Job Details: 02/14/2023

"Arrived on site for dishwasher, inspected unit and work area. Customer complaint was middle rack wheels broken and when pulling out the rack the door gasket would come off. Replaced the adjuster and tested. Unit is now operating as designed. No leaks where observed during service. Job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Austin, TX 78738

Luis

Job Details: 02/14/2023

"Arrived on site for no ice issue. At time of visit some ice in bin,ran diagnostics thermistors passed ran fan test passed good air flow,ran harvest test passed ice dumped in bin ran fill test passed,removed icemaker no damage to fill tube heater wires,changed defrost setting to basic. Changed freezer temp to -2 and max ice"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near The Hills, TX 78738

Luis

Job Details: 02/14/2023

Arrived on site diagnosed a defective freezer led module per service pointer installed updated led module autho S191AQ ; used 1 W11601311 (Led module) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near San Marcos, TX 78666

Andrew

Job Details: 02/14/2023

"Arrived on site to test unit for leaking. Found unit was leaning forward potentially causing water to bypass front tub lip. Adjusted unit and completed diagnostics with no issues. No signs inside door of vent or dispenser leaking. Advised to monitor, no leaks detected. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Austin, TX 78757

Wesley

Job Details: 02/14/2023

Arrived onsite and replaced the compressor and drier and added an access port. Vacuumed system for 18 minutes. Held vacuum. Charged system with 41g of r600 and tested. unit is now operating as designed. Compressor is running and unit is beginning to cool. All checks good.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Austin, TX 78732

Vincent

Job Details: 02/14/2023

"Arrived on site for washer, inspected unit and work area. Customer complaint was washer leaking water. Ran unit in diagnostics and found water leaking from the softener reservoir, found a sock clogging the drain for the softer. Retested and unit is now operating as designed. Job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC700HPS04

Near San Marcos, TX 78666

Andrew

Job Details: 02/14/2023

Arrived on site to test unit for door stop cover damage. Found covers are not damaged. Advised issue is cosmetic and would not affect the function of the unit. Customer stated they could live with it. No leaks detected. Job complete.

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290REM04

Near Canyon Lake, TX 78132

Andrew

Job Details: 02/14/2023

Arrived on site to test unit for frost building up on left top corner of FC. Found door was tweaked a bit preventing door from sealing properly. Adjusted door to close evenly and now working as designed. Advised customer to open and close door directly from center to prevent issues. No leaks detected. Job complete.

We serviced a

WHIRLPOOL OVEN

Model WOS72EC0HS20

Near Hutto, TX 78634

Cliff

Job Details: 02/14/2023

Arrived on site to diagnose an oven that is not turning on. Found unit only recieving 120V from home. Electrical issue will need to be resolved before unit will be operational.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Waco, TX 76710

Jonathan M

Job Details: 02/14/2023

Arrived on site for washing machine that has no power. Inspected unit and work area. Play the unit in an attempt to run the unit in the diagnostics. Found no stored error codes and ran an auto test on the unit. The unit ran as designed. Tested the unit in a normal wash cycle and found all functions of the unit working as designed. I advise the customer that everything on the unit has checked out and that the unit may have been without power at the clock that they were using. The unit is working as designed. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near China Spring, TX 76633

Jonathan M

Job Details: 02/14/2023

"Arrived on site for a dishwasher that is not latching. Inspected unit and work area. Customer advised that every time they have been closing the door, the door seems to pop back out. The customer advised that they had just re-leveled the unit within the last week And the door seems to be shutting better now but they still wanted to have a checked out. Ran unit through diagnostics and did not find any stored error codes. Ran the unit through an auto test and the unit ran as designed. Had the customer run a cycle on a cycle of his choosing. The customer was able to run that cycle and the unit begin to recirculate water. Did advise the customer that it is most likely due to unlevel link where the door was leaned up against the side cabinet. I did advise the customer that that unit does need to be completely level in order to work properly. The unit is working as designed. Call complete."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Hutto, TX 78634

Cliff

Job Details: 02/14/2023

Arrived on site to replace previously ordered parts for range. Replaced leg and screws and all is working properly at this time.

We serviced a

WHIRLPOOL DRYER

Model WED7500GC0

Near China Spring, TX 76633

Jonathan M

Job Details: 02/14/2023

Arrived on site for a dryer that has no heat. Inspected unit and work area. Were in the unit on a timed dry cycle and did not feel any heat coming from the drum. Removed the bottom panel and checked the heating element. Found the heating element open. Replaced the heating element and tested the unit. The unit began to work and operate as designed. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS3

Near Hutto, TX 78634

Cliff

Job Details: 02/14/2023

Arrived on site to diagnose a dishwasher that is not dispensing soap. Found broken wire for soap dispenser and repaired wiring. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS

Near Austin, TX 78737

Leonardo

Job Details: 02/14/2023

Arrived on site to replace inlet assembly and inlet nut. Replaced both parts test unit and unit rat good no leaks present job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS04

Near Austin, TX 78739

Kevin

Job Details: 02/14/2023

"Arrived on site and inspected refrigerator and found evaporator in freezer Still has ice on it and around it, customer says they were not asked to defrost the refrigerator by previous technician. Replaced harness anyway ran test 89 and heating element is energized and Getting hot, insured control was set to eight hour defrost on test 126, job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Del Valle, TX 78617

Joe Z

Job Details: 02/14/2023

Arrived onsite to install previously ordered parts. Replaced deli ui. Test unit and unit is operating as. Designed. Job complete

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Austin, TX 78745

Scott

Job Details: 02/14/2023

"Arrived on site ,replaced heater and inlet water tank. Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Austin, TX 78741

Joe Z

Job Details: 02/14/2023

"Arrived on site for slow ice production. Upon arrival, checked FC temperature and is good. Found ice been half full. Replacing ice maker W11546935. Reset ice maker and observed water fill. Unit is operating as designed. No leaks present at this time. Job complete"

We serviced a

WHIRLPOOL COOKTOP

Model WCG97US6HS00

Near Pflugerville, TX 78660

Cliff

Job Details: 02/14/2023

Arrived on site to diagnose a cooktop that smells like unburnt gas. Found connection from regulator to cooktop not fully sealed. Sealed connection properly using Teflon tape. All is working properly at this time and no leaks were found after service was performed.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Hutto, TX 78634

Gerry C

Job Details: 02/14/2023

"WMH31017HS6 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the interlocks and control and the internal light always being on was corrected. The turntable still failed to rotate and I replaced the turntable motor and found and corrected a wiring issue. All functions returned to the unit, operational test good."

We serviced a

WHIRLPOOL OVEN

Model WFG550S0LZ1

Near Georgetown, TX 78633

Lou

Job Details: 02/14/2023

"Arrived on site to inspect range oven not igniting properly. Upon further inspection, the customer advised that they can smell gas when the oven is trying to ignite. I disassembled the oven and found the bottom panel was badly warped and the customer advised they had a piece of foil on the bottom panel (photo). Once I removed the panel, I tested the unit in Bake mode and found the ignitor is not arcing but I could hear it clicking. I pulled the warming drawer out and found several pans inside that were sitting too high and one was touching the ignitor connector. With the drawer out, I retested and the unit is operating as designed. I recommended the customer remove the items from the drawer and only keep some in there that would not go above the top of the drawer pan. Placed he drawer back in and retested and the unit continues to operate as designed. I tested the cooktop and all burners operate properly. I made recommendations for use and care. No gas leaks detected during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Georgetown, TX 78633

Lou

Job Details: 02/14/2023

"Arrived on site to inspect refrigerator ice maker noises. Upon further inspection, I tested the ice maker and when the water dispensed, the customer identified the noise. I advised the customer that the noise is normal dispensing noise. I placed the unit in diagnostics and checked the unit and it is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Pflugerville, TX 78660

Cliff

Job Details: 02/14/2023

Arrived on site to replace previously ordered parts for dishwasher. Replaced pump and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FFDM01

Near Manor, TX 78653

Matthew

Job Details: 02/14/2023

"Arrived onsite to perform compressor replacement. Unit was in inaccessible location. Maintenance relocating unit but un fell down flight of stairs. Called tech line for documentation. Spoke to Leon, provided SR#7735732532. Tech stated if door seal was not affected a sealed system repair could be attempted. Office contacting trade care."

We serviced a

WHIRLPOOL VENTHOOD

Model UXT5530AAS3

Near Hutto, TX 78634

Paul

Job Details: 02/14/2023

Arrived onsite for a vent hood with the lights not working to replace the previous diagnosed parts. I found the control that was replaced on the previous visit good and the reason the lights didnt work is because one of the gray wires for the lights that run from the control to the terminal block was not in the terminal block. I attached the wire in the terminal block and tested the control. The lights and all fan functions work as designed. The buttons are not sticking now. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Dripping Springs, TX 78620

Luis

Job Details: 02/14/2023

Arrived n site for a defective compressor. Replaced defective compressor vacuumed system down unit kept vacuum recharged system

We serviced a

KITCHENAID MICROWAVE

Model KMHC319ESS4

Near Spicewood, TX 78669

Kevin

Job Details: 02/14/2023

"Arrived on site and found control board is not sending power to bulb housing. After replacing it also found both bulbs are out, customer is aware and will replace them themselves, job complete"

We serviced a

MAYTAG WASHER

Model MVW7232HC0

Near Manchaca, TX 78652

Kevin

Job Details: 02/14/2023

"Arrived on site and found customers experience high-pitched squealing during spin cycle. Disassembled washer and did not find any reason for squealing and Could not duplicate noise during service call. Replaced gearcase and slider, ran an automatic test cycle after replacement and everything is working properly, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Kyle, TX 78640

Kevin

Job Details: 02/14/2023

"Arrived on site and found customer was experiencing noise during ice dispense And no ice being dispensed, at this time ice dispenser is working properly sent a short video to KB/service management. Inspected evaporator and found it is clear Frost pattern is good no ice buildup. evaporator fan is working properly, Documented with tech line 7735725832 job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model kdtm404kps1

Near Austin, TX 78733

Leonardo

Job Details: 02/14/2023

Arrived on site to test unit for loose handle. Tightened handle test unit and unit test good job complete.

We serviced a

WHIRLPOOL DRYER

Model WED5620HW0

Near Rogers, TX 76569

Tyler

Job Details: 02/14/2023

Arrived on site for dryer making a loud noise. Upon arrival confirmed issue and sound complaint. After further disassembly I found idler and roller supports were failing. Used repair kit and found noise no longer present. Call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Little River-Academy, TX 76554

Tyler

Job Details: 02/14/2023

"Arrived on site for refrigerator needing previously diagnosed sealed system repair. Upon arrival confirmed issue and found leak in high side line on compressor. Replaced compressor, drier, access valve. Pulled vac and recharged system with 56g of refrigerant. Found no leaks and informed customer to allow 24 hrs to stabilize temps. Call complete"

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Killeen, TX 76543

Tyler

Job Details: 02/14/2023

"Arrived on site for washer giving f8e1 error. Upon arrival confirmed issue. Found cold side inlet valve starting to fail. Replaced valve and ran multiple tests on unit, found no leaks and unit once again goin through all settings as designed. Call complete"

We serviced a

WHIRLPOOL OVEN

Model WOD77EC0HS20

Near Temple, TX 76502

David Z

Job Details: 02/14/2023

"Arrived on site to diagnose double oven with concerns about slow heating and cooking. Customer said unit says its preheated even when it's still a bit cool, and temp exceeds set point. Advised on cooking cycles operation of the unit. Advised that the metal hanging thermometer is not fully accurate, more of a ballpark. Advised the let the oven sit after its preheated to allow the cavity to heatsoak and allow for a more consistent cook. Assisted customer in installing software updates and updated to latest software. Unit is working as designed at this time. Repair completed."

We serviced a

AMANA DRYER

Model NED4655EW1

Near Temple, TX 76502

David Z

Job Details: 02/14/2023

"Arrived on site to diagnose dryer making a banging and rattling after its on a few minutes. Disassembled unit and found one of the rollers had started wearing, and was noticeably loose on the pin. Replaced rollers belt and tensioner from repair kit. Examined blower wheel and didn't see any breaks or warping. Ran unit and verified all working properly. Repair completed."

We serviced a

AMANA DRYER

Model NED4655EW1

Near Temple, TX 76502

David Z

Job Details: 02/14/2023

Arrived on site to follow up on dryer that was not drying. Examined unit and found L2 wire burnt and severed from plug. Replaced damaged wire with terminal block kit. Checked all safety devices and found no further issues. Repair completed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS05

Near Belton, TX 76513

David Z

Job Details: 02/14/2023

"Arrived on site to replace evaporator cover per previous diagnosis. Replaced cover, also replaced dispenser valve next to evap due to freezing over and cracking. Tested unit and verified it powers up and cools, and water is no longer leaking. Repair complete."

We serviced a

MAYTAG RANGE

Model MGR6600FZ6

Near Austin, TX 78702

Scott

Job Details: 02/14/2023

"Arrived on site for conrtol not lighting up. Buttons are responding but no display . Found cable not fully pushed in to control. Corrected connection. Unit display is lighting up now . Ran diagnostics , no error codes . No gas leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Bertram, TX 78605

Kimo

Job Details: 02/14/2023

"Arrived on for a refrigerator that is have ice buildup issues in the ice bin. Upon inspection I found signs of a whipping Valve, I removed the ice buildup and checked for an gaps in the chassis and found none, I replaced the Triple valve and tested the ice maker and found the it was operating as designed. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Harker Heights, TX 76548

Tyler

Job Details: 02/14/2023

Arrived on site for refrigerator not cooling. Upon arrival confirmed issue and found temps at room temp. Found high side leak at drier. Replaced drier and pulled vac the recharged system with 56g of r600. Found unit temps dropping after 20 minute run time. Informed customer to give unit 24 hrs to stabilize temps. Call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Austin, TX 78729

Vincent

Job Details: 02/14/2023

"Arrived on site for refrigerator, inspected unit and work area. Installed new door ordered by previous windows tech. Unit is now operating as designed. Job completed."

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS00

Near New Braunfels, TX 78130

Andrey

Job Details: 02/14/2023

"Arrived on site to replace damaged name plate, verified that it was needed, replaced name plate, job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Elgin, TX 78621

Matthew

Job Details: 02/14/2023

"Arrived onsite for washer squealing during spin. Upon arrival inspected unit. Ran diagnostics and found that when unit spins, the noise occurred. Inspected underneath unit and found worn belt and loose cam pulley. Replaced both belt and cam. Tested unit and did not make noise. Unit is functioning properly. Job complete"

We serviced a

AMANA RANGE

Model AGR5330BAB3

Near Elgin, TX 78621

Matthew

Job Details: 02/14/2023

Arrived onsite for range sliding forward. Upon arrival inspected unit. Customer stated when cooking items slide forward. Inspected and found range not leveled and leaning towards the front. Leveled unit and tested. Customer is satisfied. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Manor, TX 78653

Matthew

Job Details: 02/14/2023

Arrived onsite for refrigerator doors not leveled. Upon arrival inspected unit. Found RC door needed adjustment. Adjusted nut on lower hinge and doors are now even. Job complete

We serviced a

WHIRLPOOL RANGE

Model KFDC558JSS01

Near New Braunfels, TX 78132

Andrew

Job Details: 02/14/2023

Arrived on site to test unit for left oven door not closing properly. Adjusted hinge and unit is working as designed. Advised customer how door pulls towards spring side and settles when fully closing as designed. Job complete.

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS02

Near New Braunfels, TX 78132

Andrew

Job Details: 02/14/2023

Arrived on site to test unit for tripping breaker. Found all connections to power cord good and not grounding. Harness has no signs of breaks or damage. Continuity through harness is correct. Replaced control as a precautionary and preheated to 350. Advised customer of issue persists recommend replacing GFCI breaker. Also advised to download app and connect unit to WiFi for software updates. Job complete.

We serviced a

MAYTAG WASHER

Model MVWC465HW4

Near Marion, TX 78124

Andrey

Job Details: 02/14/2023

"Arrived on site to test unit for grinding noise, tested unit found cam not clipped into place properly causing interlocking teeth to grind off, inspected gear case and found no signs of oil and no unusual movement, replaced cam and tested, unit is now running as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Seguin, TX 78155

Andrey

Job Details: 02/14/2023

"Arrived on site to test unit for shelve issues, tested unit found refrigerator was in need of shelf replacement. replaced and verified proper operation all checks normal job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Seguin, TX 78155

Andrey

Job Details: 02/14/2023

"Arrived on site to test unit for not washing dishes,tested unit found wash motor not engaging and unit has no high drain loop, replaced wash motor, installed high drain loop, tested unit, unit now running as designed no leaks detected job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near New Braunfels, TX 78130

Andrey

Job Details: 02/14/2023

"Arrived on site to test unit for not functioning properly, customer stated that open door alarm comes on and starts beeping, when she opens doors lights do not come on, tested all light switches in test 16 and 17 and they are functioning properly, could not mimic issue, replaced UI and control as precautionary and advised customer to monitor, if issue persists to call us back, at this time unit is running as designed, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDM05

Near Manor, TX 78653

Matthew

Job Details: 02/14/2023

Arrived onsite for refrigerator not cooling properly. Upon arrival inspected unit. Found lots of ice buildup in freezer compartment and on evaporator cover. Return air vents to fresh food section frozen closed. Ran diagnostics and heating circuit is functioning. Used flashlight and saw drip tray was frozen over. Also noticed drip tray in compressor compartment was completely dry. Unit seems to have clogged drain line. Instructed customer to manually thaw and we will return to flush system. Customer is available on the 21st am if possible or the 23 rd any time.; ordrng 1 W11551368 (Harness) and 1 WP2315539 (Fan motor)

We serviced a

WHIRLPOOL WASHER

Model MHW6000XW2

Near Cedar Park, TX 78613

Vincent

Job Details: 02/14/2023

"Arrived on site for washer, inspected unit and work area. Entered diagnostics and retrieved error codes F8E1, F8E2, F6E1 & F5E2. Ran a diagnostics and unit would not advance after it locked and it would not unlock. Unit will need a a lock mechanism. I also advised customer it can be possibly need the control as well. Customer would like to be on earlier service if possible. ordrng 1 WP8183270 (Latch)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near China Spring, TX 76633

Jonathan M

Job Details: 02/14/2023

"Arrived on site for a washing machine that is making a grinding sound. Inspected unit and work area. Ran unit through diagnostics and did not find any stored error codes. Ran unit through an auto test and the unit ran as designed. Checked underneath the washer and found that the motor cover had been completely broken and separated knocking out the capacitor with it and causing the abnormal sounds. I did not have a capacitor on hand so will return with capacitor and other parts and advise customer not to use the machine until further repairs have been made. The customer requested the first available appointment for our return trip. Rescheduled a customer . Will have the office reach out to the customer if an earlier opportunity becomes available.; ordrng 1 W11395618 (Capacitor)"

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0AS03

Near Lakeway, TX 78734

Leonardo

Job Details: 02/14/2023

Arrived on site to test unit for bake not working. Test unit and found broiler coming on and getting hot but bake element not getting hot. Ordering new control board and new bake element. ; ordrng 1 W11545804 (Bake element) and 1 W10839510 (Control board)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS3

Near Leander, TX 78645

Maurice R

Job Details: 02/14/2023

"Arrived on site for dishwasher arm no working. On inspection found error F9E4, one of the arm heads will not spin. Ran the unit in diagnostics mode and the lower arm never moved.ordering the lower arm ; ordrng 1 W10860176 (Spray arm)"

We serviced a

GE WASHER

Model GTW485ASJ4WS

Near Georgetown, TX 78628

Lou

Job Details: 02/14/2023

"Arrived on site to inspect washer with possible nails in the basket under the washplate. Upon further inspection, the customer advised that so,e nails fell on the unit and fell into the basket and there are possibly some under the washplate. I attempted to remove the agitator and it would not come off. I advised the customer of this and there is potential the agitator could break. No water leaks observed during service.; ordrng 1 WH43X34257 (Agitator)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS00

Near Burnet, TX 78611

Kimo

Job Details: 02/14/2023

Arrived onsite for a refrigerator that is having issues where the unit will at times stop dispensing water and making ice. Upon inspection I found the the unit had confiscation on left hand side of the rc. Upon further inspection I found that the unit had a crack in the inner liner of the unit causing a warm air leak. I contacted Rob at techline and told him of my findings and it was determined by drilling holes at the ends of the crack to keep it fro spreading and use Vinyl tape to seal it up. sr#7735733636. Office to reschedule.; ordrng 1 W11238399 (TAPE)

We serviced a

WHIRLPOOL COMPACTOR

Model GC900QPPB6

Near Austin, TX 78726

Vincent

Job Details: 02/14/2023

"Arrived on site for trash compactor, inspected unit and work area. Tested unit and the console was broken from one of the repairs previously made. I tested the switch and its operating as designed. Unit will need a new console and inset to complete the repairs. I spoke to MS and we will cover the two parts needed. Any other parts needed customer will be responsible ; ordrng 1 9872039B (Console) and 1 W11050447 (Insert)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Leander, TX 78641

Maurice R

Job Details: 02/14/2023

"Arrived onsite for dishwasher door does not stay up. On inspection the springs are shot the door falls like rock. Only had one spring to install, the unit needs both hinges to keep the door upright. Informed when we get the right side hinge we will be back out to install. No water leaks detected during service ; O-emld tckt"

We serviced a

JENN-AIR VENTHOOD

Model JVR0436HS0

Near Leander, TX 78645

Maurice R

Job Details: 02/14/2023

Arrived on site for vent hood making a loud noise. The noise does not appear until it heats up. It will take 2 people to remove the fam safely and a 6 ft ladder to get to the screws on top.; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Lago Vista, TX 78645

Maurice R

Job Details: 02/14/2023

"Arrived on site for refrigerator not cooling. Found that the compressor was not kicking on. Replaced the start device and the capacitor. The compressor came on but would only stay on for 20 to 30 seconds before turning back off. Ordering a new compressor, no water leaks detected during service. ; ordrng 1 W11635510 (Compressor) and 1 W11504447 (Drier) and 1 W11504433 (Drier) and 1 W11504448 (Coupler) and 1 W11506620 (Coupler)"

We serviced a

GE OVEN

Model JT952SOK3SS

Near Round Rock, TX 78681

Paul

Job Details: 02/14/2023

Arrived onsite for a wall oven to replace the previous diagnosed parts. After removing the existing motor I found the shaft on the new motor the customer ordered too short and not the correct motor. The customer is going to try to order another motor and will RS with the office hen she gets an ETA.; O-emld tckt

We serviced a

KITCHENAID ICE MACHINE

Model KUIX335HPS01

Near Austin, TX 78730

Wesley

Job Details: 02/14/2023

Arrived onsite and found screw cover broken in bag. Advised customer on needing cover to complete. Also customer informed of squealing recirculating pump. Ordering recirculating pump to repair. ; ordrng 1 W11309688 (Screw cover) and 1 W11542867 (Recirculating pump)

We serviced a

WHIRLPOOL DISHWASHER

Model MDB9959SKZ0

Near Lago Vista, TX 78645

Maurice R

Job Details: 02/14/2023

Arrived on site for dishwasher not cleaning. On inspection found that the spray arm has no pressure during diagnostics mode. There was no error message. Ordering a pump assembly. W11414076 office to reschedule when part comes in. No water leaks detected during service.; ordrng 1 W11414076 (Pump)