"Arrived onsite for a washing machine that has a torn bellow and is leaking from the door. Inspected unit and work area. Did confirm the customers complaint and found the bellow torn on he bottom front corner. Replaced the bellow and tested the unit. The unit began to work and operate as designed with no leaks present

Arrived onsite for dryer that is no longer heating. Upon inspection I found that the unit was not producing and heat but would tumble. I check the heating element and found that it showed open I installed and tested new heating element and found that the unit is now operating as designed.

"Arrived to inspect unit not agitating. I found F7E5 and F2E1 stored in memory. Upon inspection of the gear case, I found the seals had ruptured and there was a large amount of oil that had leaked out. I removed and replaced the gear case, splutch and belt and re-calibrated the unit. Full testing showed all prior issues were resolved. Operational test good, no leaks observed during service.

Arrived onsite and found unit had caught a sheet under washplate. Found unit with no obvious catches or grooves on the washplate. Customer requested washplate be replaced. Completed repair. All checks good

"Arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the FC=46 and RC=54. I found the UI with digits fading/ missing. I pulled the u;it out and tested the thermistors from the hv control. RC thermistor reading was 5.88 kohms at 1.6VDC and FC thermistor reading was 7.38 kohms at 2.6VDC, which by comparing to my chart, the readings are close but a little out of range. Checked the inverter voltage and it is at 3.88VDC which is on the low side but still within range. And the compressor is showing .89amps. Due to the UI digits not reading properly and the unit hv control VDC readings being on the low side, as are the thermistors,

Arrived on site to diagnose a range that is not baking properly. Found bake ignitor faulty and replaced it. Tested unit and found all is functioning properly at this time.

Arrived on site to test unit for acting erratic and not responding. got no stored error codes. Ran cycle and unit working as designed. Spoke with Techline and was advised must be an interference within home causing issue. Advised customer to use unit and when acting erratic notate what in the home is being used or powered on and to run extension cord different outlet. Currently no issues with unit. No leaks detected. Job complete. SR#7735068302

"Arrived on site for cooling complaint and not dispensing ice. Removed evaporator cover found weak frost pattern on only frost row of evaporator coil,found uv on right side of evaporator diagnosed unit will need a new evaporator,filter drier and access valve,tested dispenser motor,shaft not rotating but motor powering on unit will need a new shaft.

"Arrived on site to inspect dryer not heating. Upon further inspection, I tested the unit with the door open and the door switch closed and found that the element is not illuminating the back left vent area. Tested voltage and unit is getting 241V. I disassembled the unit and tested the element, cutoff, thermostat and fuse and found the element is bad. Removed the element and found the metal plate in the element was badly warped/burnt. I replaced the element and tested and unit is operating as designed. I reassembled the unit and retested and unit continues to operate as designed. No lint observed during service, job completed."

"Arrived onsite for unit not washing. Upon arrival,ran and got error code F4-E3 motor not running. Need to replace sump and motor. Replaced sump and motor. Test unit unit now operates correctly. No leaks present at this time. Job complete.

"Arrived on site for Dryer, inspected unit and work area. CX complaint was just wanted full service. Tested unit and found it making noises. Disassembled dryer and found rollers sticking, also found a lot of lint build up. Cleaned all lint and installed new rollers and belt. Unit is now operating as designed, advised CX to get vents also cleaned.

Arrived onsite for CLOTHES ARE NOT SPUN DRY AT END OF THE CYCLE. Upon arrival Ran and There were no error codes. Ran test on automatic cycle and all components operate correctly.Found that the spin speed selection was set to the slowest speed causing article to stay too wet. Ran normal cycle with blanket. Unit operates as designed.Advised customer to ensure faster spin speed is selected especially during bulky loads. Job complete

Arrived on site . Replaced damaged right side fresh food door gasket remolded gasket checked door seal good.

"Arrived on site for no ice. Ran defective icemaker thermistor,replaced icemaker ran harvest test passed icemaker filled with water."

Arrived on site for dryer not heating. Upon arrival confirmed issue. Found stable power supply. Found element had broken leading to no heat issue. Also instructed customer about getting a dryer vent cleaning prior to using dryer again to insure potential future issues. Unit functioning as designed Call complete.

Arrived onsite and verified f8e0 fan failure. install as the part was provided by the customer. Performed repair and tested. All checks good. Advised customer on repaiR

"Arrived on site to replace previously diagnosed wash plate, replaced wash plate, ran unit , all components are running properly, no leaks detected job complete"

Arrived onsite and found unit operating with failed blowers sensor f8e0 Verified. Completed repair by replacing blowers and tested. Unit is now operating as designed.

Arrived onsite for weird odors. Upon arrival inspected unit and found a smokey smell. Inspected all components and wiring and are good. all components passed test. Unit is operating as designed. Recommended that customer clear all items from both sections and clean with non scented chemicals and allow to dry before restoring power and filling with product. Job complete.

Arrived onsite for a refrigerator that will not make ice or dispense water. I tested voltage at the isolation valve and was only getting 3VAC. I tested voltage at the control from J2-1 to J1-3 and had 120VAC. I then tested voltage from J2-1 at the control to the orange wire at the isolation valve and only had 3VAC. I explained to the customer that the neutral wire is broken in the chassis

Arrived onsite for a washer to replace the previous diagnosed parts. I replaced the drain pump and ran the cycle. The unit is draining properly and working as designed. Call complete.

Arrived on site and replaced previously diagnosed fan switch. Unit now working as designed.

Arrived onsite for when turned on - making a clicking noise and it wont start; Will not fill with water. Upon arrival ran and got error F6-E4 float switch. Found float switch out of position. Secured switch and test unit. Unit now operates as designed. No leaks present at this time. Job complete

"Arrived on site to inspect wall oven/microwave combo unit control panel not working. Upon further inspection, I found the display showing the incorrect time/date. tested and unit is operating as designed. Checked for error codes and found none. Recommended the customer download the manufacturer app on their phone and connect the unit to WiFi and explained the importance of doing such. No repairs needed at this time, job completed."

"Arrived on site to test unit for oven not heating. Unit was taken apart on arrival. Assembled unit and tested, unit is working as designed. Advised customer to monitor and if issue persists contact us.

"Arrived to inspect no water movement and humming. I found the sump assembly had failed and I removed and replaced. The unit resumed full operations and I advised the CX with detergent type and amounts. No leaks observed during service.

"Arrived onsite for a dishwasher that is not cleaning dishes properly, upon arrival the cx showed me what she means and showed me that the unit was leaking a film on the dishes. I ran the unit in mode and found unit operating as designed. I call techline and spoke to Leon about my finding and the complete and it was determined that the unit is operating as designed, he then suggested that the cx try using a different detergent switching from tabs to liquid. I relayed this information to the cx and she will try the liquid detergent and monitor. Job complete st# 7735065593."

"Arrived on site for dryer, inspected unit and work area. CX complaint was dryer not turning on. Tested voltage and was good. Gain access to fuses and found the thermal fuse open. Replaced part and tested unit is now operating as designed, but I did find poor air flow I suggested CX to replace the exhaust hose as it was getting pinched, CX had one in hand so I replaced it for him.

"Arrived on site to inspect refrigerator no cool. Upon further inspection, I test3d temps in the FC=26 degrees. I found frost built up on the FC evap cover. Tested the unit in defrost and found the defrost thermistor bad. Forced defrost and found the element heating up. I tested the defrost thermistor and got 3.246 kohms which shows to be approximately 70 degrees in the FC section. When I placed the unit in , the UI lights began to flash out of sequence. Also found the right RC door gasket badly torn in the bottom right corner allowing warm air into the unit.

"Arrived on site for a refrigerator that has fries building up in the freezer section and is making a noise during operation. Inspected unit and work area. Did find evidence of a defrost issue in the freezer section. Gained access to the control and checked resistance through the heater and found the heater registering 29.6 ohms and within range. Checked all thermistors for temperatures. Found the evaporator thermistor reading 13.95 k ohms (17?F), the freezer thermistor reading 23.7 k ohms (0?F), and the refrigerator reading 4 k ohms (53?F). I advise the customer that the issue appeared to be with the freezer evaporator thermistor and potentially a control issue.

"Customer may decide to have the electrode harness replaced in one of the burner modules, part number WP74005890

"Arrived on site and inspected cooked up and found both indicator lights are dim. Customer already has new ones on hand and replace them. After replacement they are working properly

"Arrived on site for no ice. Installed new icemaker power cycled icemaker,icemaker ran through a harvest and filled with water.

Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced the wash motor and tested the unit. Began to work and operate as designed with no leaks present. Call complete.

"Refer builder back to whirlpool. Sent video from previous visit into tech line, cooktop is operating as it is intended, cookware should be used on burners in order for them to have the best lighting experience possible. No further adjustment or parts replacement can change operation reported to tech line again, And reported to MS. Job complete 7735013073"

Arrived onsite for cooktop with bent stems. On inspection the bent stems were on the ends of the manifold. Replaced the manifold and tested the unit. The unit is working as designed. No gas leaks detected during service.

Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost cycle running but not completely defrosting evap. Replaced control and sealed any gapping in cabinet. Homeowner to thaw unit and monitor for any issues. No leaks were found at time of service.

"Arrived on site for no water or ice. Diagnosed frozen water line,defrosted water line,flushed water line ran icemaker test passed icemaker harvested and filled with water. Adjusted temperature setting."

Arrived on site to replace fuse. Replaced fuse test unit and unit test good. Heated both ovens and both ovens are working as designed job complete.

Arrived on site. Replaced left side door handle checked door operation good.

"Arrived onsite to replace drive components due to noise during spin cycle. Replaced gearcase, clutch, Used slider from 360316 and rotor W10915701. Replaced parts and tested. Unit no longer making noise. Unit is functioning properly. Job complete"

"Arrived on site for no lights. Diagnosed a defective switch and module replaced switch and module unit working as designed, ; used 1 W11602886 (Module) from stock"

"Arrived on site and replaced center rack manifold diagnosed on previous visit, job complete"

Arrived on site to diagnose a refrigerator that is leaking. Found water valve not sealing at line fittings. Replaced valve and all is working properly at this time. No leaks were found after service was performed.

Arrived on site to test unit for water coming out of vent after cycle is over and upper spray arm has water in it after cycle. Removed front panel and checked all gaskets all gasket es are good. Called Techline and test unit with Techline and per Techline unit is working as designed. Job complete. SR#7735062384

Arrived on site to install new console. Installed new console test unit and unit test good job complete.

Arrived on site for a dryer that is not heating. Inspected unit and work area. Confirm the customers complaint and check voltage to the unit. Then the unit had proper voltage. Checked all heating components and found the thermal cut off open. Replaced the thermal cut off and tested the unit. The unit began to work and operate as designed. Call complete.

Arrived on site to test unit for dispenser not opening. Verified issue and replaced dispenser. Unit now working as designed. No leaks detected. Job complete.

Arrived on site to test unit for long preheat and not cooling properly. Found no stored error codes. Preheated to 350. Unit is working as designed. Informed customer on use and advised unit is working as designed. Job complete.

Arrived onsite and disassembled unit and found snapped belt. Was able to repair sharp motor pulley with nut from truck stock. Replaced belt. Reassembled and tested unit. All checks good. Advised customer on repair.

Arrived on site to test unit for unit not drying correctly. Test unit and found heating element getting hot. Found rinse aid dispenser set to 1 turned it up to max. Advised customer to run hot water at the sink to help the unit get hot water faster. Job complete.

"Arrived on site to test unit for warm water at dispenser, customer stated that sometimes thevwatet come out cold and other warm, explained to customer that the Reservoir holds about 1-2 cups of cold water and once it is used up it will need some time to cool before water is cold at the dispenser, customer was not aware, but unit is cooling properly running as designed, no leaks detected job complete"

Arrived onsite for Freezer light does not come on when the freezer door is open. Upon arrival tested unit and the lights worked every single time. Inspected switches and are operating correctly. Also test door alarm with door open and would not operate. Powered down the unit to reset the control. Powered unit back up and alarm now operates. Job complete

"Arrived on site to test unit for starting randomly on its own. Found error code for stuck UI button. Replaced console, unit working as designed. Job complete."

Arrived on site to replace control board. Replaced board test unit and unit test good job complete.

"Arrived on site to test unit for rattling noise, could not mimic the noise but customer has a recording, sound like its coming from the back , removed back bottom panel found some harness wires and multiple spots on condenser that could be making that noise, applied sound pads on possible effected spots, also water valve was really loose that could be making a rattling noise , secured properly, activated compressor in test 5, no vibration noise is present, advised customer to monitor and if the noise returns give us a call, at this time unit is running as designed, no leaks detected job complete"

Arrived on site and replaced evap from from previous diagnosis. Removed potential restrictions with nitrogen and vacuumed system down. No signs of any refrigerant leaks. Charged to specs and allowed evap to form pattern to ensure no restrictions. Unit now working as designed. Job complete.

Arrived on site to diagnose a dishwasher that is not turning on. Found cord not fully wired in junction box. Rewired unit properly and all is working properly at this time. No leaks were found at time of service.

"Arrived on site to inspect wall microwave/oven combo control panel not working. Upon further inspection, I found the unit non-responsive. Customer advised they cycled power several times and it continued to fail. I cycled power and tested the unit and found the control not providing voltage. I removed and replaced the main control and when I went to cycle power, the breaker would not hold and the breaker next to it blew out (photo). I advised the customer to have an electrician look at the breaker and outlet, as well as, the dryer breaker and outlet. I checked the dryer plug and found the unit to be gas and wasnt using the 220V outlet. I recommended to the customer that once the electrical issue has been resolved and if the unit continues to fail, to call the unit in for service. Im unable to tested the unit at this time due to no power to the unit. Job completed."

Arrived on site for whirlpool side by side fridge having no power. The customer stated the unit finally turned on last night. I inspected the unit and work area. I found the main harness partially plugged in. I plugged the harness in properly and secured the connection with electrical tape. The unit is now workin as designed. Job complete.

Arrived on site to test unit for unit not heating and washing. Test unit and found no water spraying. Found bad wash motor replaced sump and motor test unit and unit test good no leaks present job complete.

Arrived on site to diagnose a dishwasher that is not filling with water. Tested unit and found all is functioning properly at this time and no further repairs needed. No leaks were found at time of service.

Arrived onsite for a vent hood with the lights flickering when set to the low setting. I explained to the CX that nothing could be done to correct this and that it was called hertz flickering. I explained the only option is to leave the lights on high. I explained that the voltage gets cut in half when switching the unit to the low setting. I told the CX that I would call tech line and report that they were not happy with it doing this. I called tech line and spoke with Robert SR# 7735055023. Call complete.

Arrived onsite for cooktop glass broken. On inspection found the cooktop glass was shattered on the front right burner. Replaced cooktop and tested unit. The unit is working as designed.

Arrived on site to install a new door on a gladiator all fridge. I removed the old door and replaced it with new. I shaped the door gasket and ensured it is sealing on all four side. Job complete.

Arrived onsite for a washer but soon realized that this ticket was written up for the wrong appliance.new j# is 360755. Job complete

Arrived on site to test unit for unit leaking. Test unit and found unit leaking due to unit not draining correctly. Found drain hose pinched not letting unit drain correctly. Corrected drain hose test unit and unit test good job complete.

Arrived on site to test unit for unit not working. Test unit and found unit making loud noise. Test unit and found wire not connected correctly at diverter. Secured connection ran unit and unit test good job complete.

Arrived on site to diagnose a dishwasher that is not drying properly. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and best cycles and options for best performance. No leaks were found at time of service.

Arrived to instal previously diagnosed and ordered parts. I removed and replaced the control and tested. All functions returned to the unit and it heated as designed.

Arrived onsite to install previously diagnosed part. Upon arrival I installed new switch harness and tested unit and found unit operating as designed. Job complete.

"Arrived on site and sent oven to preheat and after several minutes also ran microwave. Both are working properly water in microwave heated up correctly oven is reaching preheat temperature, sent two videos to Kb/service management attempted to contact builder and they did not answer, job complete"

"Arrived on site and replaced all door gaskets diagnosed on previous visit, Used heat gun to ensure they were all going to seal properly, job complete"

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the cold water inlet valve and tested the unit. Found both valves to be operational working as designed. Round the units for an auto test in the unit the cycle as designed. Call complete.

Arrived on site to test unit for door loose. Test unit and found screws not tighten all the way for door handle. Secured handle screws test unit and unit test good job complete.

"Arrived on site and found oven is not heating and control board mounting point is broken on right hand side. Replaced both an oven is now heating properly, took one picture. Job complete"

Student housing Torre. on site for unit error codes and not advancing. Upon arrival inspected unit. Customer stated has had several instances with Sud error. And cycle not advancing. Ran test and confirmed Oversuds error code. No other codes at this time. Ran test cycles and all components are functioning properly. Instructed customer on detergent use. Job complete

Arrived onsite for Ice and water not dispensing. Upon arrival test unit and found dispenser is operating there is just no ice in bin and no water reaching dispenser from valve. Inspected valve and is good. Found issue with the water line completely removed water line and found ice in line. Cleared line and reinstalled. Test unit and unit now dispenses correctly. Reset icemaker and icemaker now calls for water. No leaks present at this time. Job complete

Arrived onsite to install previously diagnosed part up arrival I installed new rack. Tested unit and found unit operating as designed. Job complete.

"Arrived on site to inspect refrigerator icing up on the evaporator. Upon further inspection, I found the unit unplugged. Plugged it in and immediately it began to make the noise the customer described. I removed the ice bin and found the fill tube leaking water again when filling the ice maker. I found the fill tube extension that was previously installed had moved forward and water was spraying over the extension and down the back the unit onto the evap fan and forming ice. I adjusted the fill tube with a larger extension and retested and unit is operating as designed. I advised the customer of my repairs and showed them what I had to the fill tube. No charge for service today as this was the same issue as before (04/22). No water leaks observed at the end of service, job completed."

Arrived onsite for Broken or Missing Parts. Upon arrival inspected unit and there is no broken or missing parts. Customer stated that the problem is that the unit does not heat. Checked polarity and only getting 120 to terminal block. Also test element and fuse and are good.Customer is an electrician and found that the breaker is bad. Customer will have breaker replaced. Job complete

"Arrived on site to replace previously ordered parts for refrigerator. Replaced thermistor, clip, and control. Tested unit and found all is functioning properly at this time. No leaks were found at time of service."

Arrived on site for dishwasher not draining. Upon arrival confirmed issue. Found cause of failure was due to drain line not being properly raised at disposal and leading to back flow from sink into drain line. Removed clog then reassembled and tested unit. Found unit could cycle and drain as designed with no leaks. Call complete

Arrived on site to test unit for front burner not getting to low setting. Test unit and adjusted flames on all burners. Test unit and unit test good. Flame low and low setting.

"Arrived on site for a refrigerator that is not holding refrigeration temps well. Inspected unit and work area. The customer advised the unit still makes ice and has been making ice since the previous repair. He advised the refrigerator section 4 found between 33?F and 50?F. The customer is using a metal temperature dial inside of his refrigerator to keep temperatures. Found the unit sitting at 4?F in the freezer section and 39?F in the refrigerator section. I called Whirlpool Techline and spoke to Rob SR# 7735054173. He had me check the thermistor readings on the freezer, refrigerator, freezer evaporator, and refrigerator evaporator thermistors. All checks showed accurate temperatures. He advised that the issue is with the temperature Diles that the customer is using due to the temperature Diles only recording air temperature and not product temperature. He advised to make no repairs at this time. Call complete."

"Arrived on site and inspected cooktop and found several burner heads are not installed properly. Also found it is not igniting. Found breaker is off and after resetting it and reseating all burner heads cooktop is now working properly, job complete"

Arrived on site to replace switches and holder. Replaced all parts. Test unit and unit test good job complete.

Arrived on site to diagnose a refrigerator that is not sealing properly. Found rc door gasket not fully installed and reinstalled gasket properly. All is working properly at this time and no leaks were found at time of service.

"Arrived on site for refrigerator, inspected unit and work area. CX complaint was still building frost. Removed evap cover and found frost build up half way. Tested the heater and its working. Im suspecting after control was replaced no one defrosted the unit. Used my steamer and defrosted and called techline. Spoke to Chris SR#7735055575 and said to do sealed system repair if unit continues to do the same. Advised CX to check ice cream after 3 days if its still not frozen then we have an issue. After defrosting I checked the frost pattern and it looked good. No leaks where observed during service. Job completed."

Arrived onsite to replace seal. Upon arrival inspected unit. Found model number in system and unit are different. Called SW and found hat the seal on had is not correct. Need to order correct seal

"Arrived on site. Per customer loud noise from fresh food section after noise unit would not cool at setting of 37? but cooled at 36? ui stopped working,customer reset unit and dispenser worked as designed. Ran thermistors passed,ran diffuser customer informed noise from diffuser but louder. Reset temp back to 37? due to power reset possibly correcting issue,ordering a new diffuser will also order controls incase needed on return visit. ordrng 1 W11558187 (Ui) and 1 W11236851 (Diffuser) and 1 W11558184 (Main control)"

"Arrived on site to test unit for no ice production, tested unit found ice is functioning properly and filling with water, exposed evaporator and found it completely frosted over, defrosted evap and noticed in mode a noise coming from the back of unit like something is trying to activate, FC evaporator also pulsating to that noise, removed back compressor cover found noise coming from 3 way valve, customer stated it has been doing that noise every time a PO or PF error code appears on display, and the only goes away if power is cycled on the unit, due to the history with this model of refrigerator spoke to office, ordering LED control, HV control, main control, deli UI, UI control, FC evaporator motor harness and RC evaporator motor harness, ice box fan and deli harness, office to reschedule, will need 2+ hours on next visit ; ordrng 1 W10804160 (LED control) and 1 WPW10624574 (Power supply board) and 1 WPW10675033 (Control board) and 1 W11087438 (RC evaporator fan) and 1 WPW10389152 (RC fan support) and 1 W11039078 (FC evaporator motor) and 1 WPW10769076 (Deli UI) and 1 W11330971 (UI control) and 1 W11170612 (Deli harness)"

Arrived onsite for dryer not functioning. Upon arrival inspected unit. Found unit does power on but does not start cycle. Inspected and found busted belt. Replaced belt with truck stock Belt 661570V. Tested unit and unit is now functioning properly. Job complete

"Arrived onsite for a washer that is making a banging noise when in use. Upon arrival I put the unit in and found F7E1. I cleared the code and ran unit drain and spin with towels evenly distributed in the basket and found that the was a bit more wobble than normal I checked the suspension and found them to be solid. I suspect that the grease shaft my be out of space cause the tub to make contact with the chassis, I am ordering gearcase, basket, and drain hose it was damaged. Office to reschedule ; ordrng 1 W11244231 (HOSE) and 1 W11513243 (BASKET) and 1 W11449840 (GEARCASE)"

"Arrived on site for a wash machine that will not complete cycles. Inspected unit and work area. Did confirm the customers complaint and ran the unit through . Found an F8 E1 (low/no water detected during fill) and F5 E2 (lid lock fault) error codes. Ran the unit through an auto test and found the valves working as designed but the latch assembly not locking the lid. Found the lid attempting to lock over and over but would not actually lock the lid. ordrng 1 W11307244 (Latch)"

"Arrived on site and inspected microwave/oven combo and found saved error code F1E5, Customer is experiencing this intermittently and also door not register as closed. Microwave cavity light is also out. Spoke with tech line and they confirmed that right hand side switch is likely the cause of both experiences. ordrng 1 W11325604 (Inverter) and 1 W10886919 (Lamp) and 1 W11238401 (Transformer)"

"Arrive to inspect no water issue. I found the unit with very low water flow and inspection of the supply line showed microbial growth that I attempted to flush completely. I advised the CX that they may want to contact a water professional to further flush the system. After the flushing, the water flow increased marginally, denoting plugging of the valve system.

"Arrived on site for kitchen aid cooktop leaking gas. I inspected the unit and work area. I turned the gas back on and tested the burners, they are all working. I let the cooktop sit off for a while and could smell gas coming from the right rear burner cap. There was no gas coming from the other burners while turned off.ordrng 1 WP8286560 (Right rear gas valve)"

Arrived onsite for refrigerator not cooling. Upon arrival inspected unit. Opened freezer door and found evaporator covered in ice. Unit is having defrost issues. Ran and in test 4 showed defrost sensor OL. Ran evap fan test and was functioning. Ran forced defrost and unit seemed to be energized. Did not hear the sizzle but ice was defrosting. Ordering wire harness for open defrost sensor and control. Also ordering heater. Unit will need to be completely defrosted to inspect internal components. Office to reschedule. ordrng 1 W11545823 (Harness) and 1 W11449482 (Control) and 1 WP2323198 (Defrost heater)

Arrived onsite for dishwasher buttons are not responding. On inspection was trying to but the unit into mode and the buttons were not responding. It took 4 to 5 times for it to respond ordering UI housing W11368911. CX was concern that the unit was not drying the dish. Informed CX that rinse aid has to be used in the unit to help with drying.No water leaks detected during service.; ordrng 1 W11367678 (Panel UI) and 1 W11368911 (UI housing) and 1 W10518394 (Element)