Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 9401 customer reviews

Richard P.

Richard P.

RANGE JENN-AIR JJW8430DDS Arrived onsite for the upper oven not reaching baking temperature. During testing found that the control relay going to the heating element is not working properly. Needs new control board to complete repairs.

Near Park Loop Rd, New Braunfels, TX 78132
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site for erratic dispensing of water . Found dispensing stayed the same it or with out filter . Door connection normal as well . Ordering all valves and pressure valve kit . Return 1/8 Nonwater leaks detected .; ordrng 1 PRESSUREVALVEKIT and 1 W10865826 (valve) and 1 W11129435 (DUAL VALVE BACK )

Near Endeavor Cir, Austin, TX 78726
Lou S.

Lou S.

WASHER KENMORE 110.450914 "arrived on site to inspect washer noises. Upon further inspection, I placed the unit in diagnostics to test. The unit began to operate as designed until it got to the spin mode and the unit began to make a very loud screaming noise. Removed the back panel and determined the noise was the bearing. After attempting to look up the part, I found that the tub assembly is no longer available. I advised the customer of my findings and advised the part is not available and not repairable. No water leaks observed during service, job completed."

Near Stonehedge Blvd, Georgetown, TX 78626
Lou S.

Lou S.

WASHER MAYTAG MVWB765FW3 "arrived on site to inspect washer noises. Upon further inspection, I placed the unit in diagnostics showing the beginning of an error code of F7, but it cleared immediately. Continued with testing and the unit operated as designed. When the unit got to the agitation mode I could hear what sounded like gears slipping. Also, while spinning, I could hear what sounded like the gearcase grinding. I tilted the unit back and found a large amount of gearcase oil on the rotor and motor harness shield ad on all four panels. I advised the customer of my findings and advised that I would have to order parts and return to repair. I am ordering the clutch, rotor, & stator and will return with all prescreened parts. No water leaks observed during service. and 1 W10754448 (clutch) and 1 W11195971 (STATOR ) and 1 W11260238 (ROTOR)"

Near Roaring Fork, Leander, TX 78641
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site to test unit for convection fan not coming on. Test unit and found that after 5 minutes of pre heating the convection fan comes on. Also show3d customer on owners manual where it tell you that the convection fan will come on with in 5 minutes of preheating. Job complete

Near Dragon Ridge Rd, Buda, TX 78610
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0HS00 "arrived on site to inspect wall oven display/time. Upon further inspection, the customer advised that the clock on the unit display jumps time approximately 1-2 minutes per day. I placed the unit in diagnostics showing no error codes and tested all the components. All tested good. I contacted Techline and spoke to Andy and advised of my findings and that the unit is not connected to WiFi. Andy advised to check the hertz reading at the J8 connector on the main control. My reading was 60htz. Andy advised that the unit has to be connected to WiFi in order to receive updates and for the clock to be on whirlpool time so it won’t advance or jump. Also advised to not repair anything on the unit. Provided File #7726798073. I advised the customer of techlines recommendations and once the unit is connected to WiFi and has received updates, if the unit continues to malfunction to call it in to whirlpool. Job completed."

Near Anahuac Dr, Leander, TX 78641
James C.

James C.

TRASH COMPACTOR WHIRLPOOL KTTS505ESS0 Arrived on site and installed new container. Found spot welds on lower left side have let go and the door not hits the top right side when closing and has to be pushed closed from the bottom. Container will need to be reordered to repair; ordrng 1 WPW10451276 (container)

Near Mystic Dr, Horseshoe Bay, TX 78657
Dylan  T.

Dylan T.

WASHER WHIRLPOOL LSE7804ACM Arrived on site customer complaint was unit wouldn’t fill with water or run replace the lid switch fix part of the problem but now t; ordrng 1 22001180 (timer-wshr)

Near Ash St, Georgetown, TX 78626
Al R.

Al R.

REFRIGERATOR KITCHENAID KBFC42FTS06 Arrived to inspect ice maker spraying water into the freezer cabinet.Confirmed the complaint and disassembled the unit and found a block of ice in the fill shut not allowing water to reach the ice maker.Used my steamer to remove the ice.Reassembled and unit tested as designed.Customer satisfied.Job complete

Near Cedar Hollow Rd, Georgetown, TX 78628
Leonardo C.

Leonardo C.

DISHWASHER GE GDT695SSJ2SS Arrived on site to replace valve. Replaced valve no leaks present at this time.

Near Falcon Head Blvd, Bee Cave, TX 78738
Tyler B.

Tyler B.

COOKTOP WHIRLPOOL WCG55US0HS00 "Arrived on site for knob replacement, replaced and tested good. Customer concerns about discoloring on cook top SS . Took pics and advised it would need authorization from manufacturer ; ordrng 1 CNOTE (PART AUTHO )"

Near Bluffview Cove, Georgetown, TX 78628
Al R.

Al R.

WASHER MAYTAG MVWC555DW0 Arrived to inspect washer not operational.Confirmed the complaint and attempted to service test the unit and unit wouldn’t display any lights.Unit was simply humming.Wrong control sent on service call.

Near E Avenue H, Belton, TX 76513
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDF130PAHS0 Arrived onnsite and tested unit and found heating operating as designed. Advised maintenance on design specs. All else checks good.

Near Stonelake Blvd, Austin, TX 78759
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL KUDE70FXSS5 Arrived on site to replaced tracks and drain hose and springs. Replaced all parts test unit and unit test good job complete. No leaks present at this Time

Near Oakmont Blvd, Austin, TX 78703
Al R.

Al R.

DRYER MAYTAG MED6630HC0 Arrived to inspect vibrating noise from front load dryer.Confirmed the complaint still exists.Called CS and was directed to SERVICE POINTER W11378591A.Ordering research for Aluminum tape.Also ordering SEAL KIT W11401018.Office to reschedule with customer when parts arrive.Needs more work.; ordrng 1 RESEARCH (ALUMINUM TAPE 8270P090-60 FROM SERVICE POINTER W11378591A) and 1 W11401018 (SEAL )

Near Choke Canyon Ln, Round Rock, TX 78681
Al R.

Al R.

RANGE WHIRLPOOL WGE745C0FS01 Arrived to inspect defective cooktop.Confirmed the complaint and advised customer the part will be ordered and a technician will return to install.Took SD pics of damaged unit.; O-emld tckt

Near Verbena St, Belton, TX 76513
Dylan  T.

Dylan T.

DISHWASHER KITCHENAID KDPE234GBS0 Arrived onsite customer complaint was unit leaking ran unit several times ran in test mode can’t find anything at this time all worked as designed all lines are dry

Near Nicole Way, Georgetown, TX 78633
Dylan  T.

Dylan T.

DISHWASHER JENN-AIR JDB9800CWP2 Arrived on site customer complaint was dishwasher rack was broken cannot get dishwasher out of the hole because this was too tight I did not want to damage the cabinets wife said that her husband will get it out when he gets home;

Near Southshore Dr, Salado, TX 76571
Robert J.

Robert J.

WASHER WHIRLPOOL MHW5630HW "Arrived on job for the dispenser leaking, upon inspection we found the dispenser was leaking in the drawer, replaced dispenser and retested, no leaks detected. Complete"

Near Glen Rock Dr, The Hills, TX 78738
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL KBFS25EWMS10 Arrived onnsite and heat treated hard gaskets. Advised customer on repair all checks good.

Near Vallecito Dr, Austin, TX 78759
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF540CWBM01 found drain frozen over,previous tech cleared ice. Removed compressor cover found obstruction in duct bill to drain,cleared duct bill customer will need to defrost unit to clear drain in cabinet."

Near Haskell St, Austin, TX 78702
Scott  M.

Scott M.

VENTHOOD KITCHENAID KXU8030YSS1 Arrived on site for vent hood streaks . Grab can of SS cleaner from truck and microfiber cloth . Wiped hood down . Customer very happy with results . Documented with tech line Sr 7726803303. Recommended and instructed on cleaning and caring for ss . Job complete .

Near Silver Creek Dr, Austin, TX 78727
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JS48CSFXDA "Arrived on site for no cool. Found no lights or unit powering on. Good voltage at outlet,checked voltage to control and power supply good 120vac checked dc voltage from supply no voltage,found inverter housing with burn marks. Diagnosed unit will need power supply replaced and recommending inverter. ; ordrng 1 12002799 (INVERTER) and 1 CNOTE (LM ON,Y) and 1 WP67001360 (SUPPLY POWER) and 1 WP67006853 (CONTROL)"

Near Malaquita Branch, Bee Cave, TX 78738
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site to test unit for unit getting to hot. Oven already calibrated to -30. Test unit by heating unit to 350 and unit got to around 355. Unit did not go over 355°. Job complete

Near Summer Wilson Cove, Austin, TX 78738
Dylan  T.

Dylan T.

COOKTOP GE PP9830SJ1SS Arrived on site customer complaint was glass cooktop had a crack took the old glass off put the new glass back on reinstall the cooktop tested the unit everything else worked great

Near Shoal Dr, Georgetown, TX 78633
Scott  M.

Scott M.

WASHER MAYTAG MHWE500VW00 "Arrived on site for unit starting the stopping cycle then draining while flashing sud code . Ran diagnostics f35 code , unit would not go further then step one in test then flash f35 then drain . Sensor ,trap,and hose all checked normal . Found control had failed Nonwater leaks detected at time of service ."

Near W Parmer Ln, Austin, TX 78727
Robert J.

Robert J.

FREEZER MAYTAG MZF34X20DW03 "Arrived on job for the freezer not keeping temp. Upon inspection we found the freezer evap was frosted over, defrosted evap and checked behind cover, ice build up cleared, defrost therm checked good, Ordering UI, ; ordrng 1 W11130843 (CONTROL )"

Near Shane Landon Ct, Austin, TX 78738
Robert J.

Robert J.

REFRIGERATOR KENMORE 795.7204331 Arrived on job for not dispensing ice. Found the door for ice not opening. Align the door properly and test.

Near Golf Crest Ln, Lakeway, TX 78734
Paul R.

Paul R.

OVEN KITCHENAID KEBK101SSS04 Arrived onsite for the oven that is not heating at all. I found the inner broil element burned out. I also found the outer broil and bake element open. I found the TOD closed and good. Both elements need to be replaced. I explained to the customer that the oven couldn’t be tested any further until the elements were replaced.

Near Squaw Valley Ln, Austin, TX 78717
Lou S.

Lou S.

DISHWASHER BOSCH SHP865WF5N/10 "arrived on site to inspect dishwasher upper rack rollers. Upon further inspection, I found the upper rack adjuster wheels on the left side were completely broken off and the right side were cracked about to break off. I removed and replaced both adjusters and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Bretton Woods Dr, Cedar Park, TX 78613
Leonardo C.

Leonardo C.

MICROWAVE AMANA AMV2307PFS0 Arrived on site to test unit for interior light not coming on. Test unit and found bad switches. Replaced interlocks Assy test unit and unit test good job complete.

Near Omeara Cove, Austin, TX 78747
Robert J.

Robert J.

WASHER WHIRLPOOL WFW5620HW0 Arrived on job for complaints of noise in spin cycle. The noise from the stator is normal. No codes and no leaks.

Near Capri, Lakeway, TX 78734
Richard P.

Richard P.

MICROWAVE WHIRLPOOL WMH32519HW2 Arrived onsite for the microwave blowing a fuse. Replaced door switches and fuse previously ordered. Tested microwave and everything is working properly to manufacture specs. Re installed microwave. Complete.

Near Wind Chime Way, New Braunfels, TX 78130
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher leaking water. Upon further inspection, the customer advised that the unit leaked water on the right side and that the insulation was soaked. I placed the unit in diagnostics showing no error codes and tested. The unit operated as designed showing no leaks. I pulled the unit from the counter and retested and again no signs of water leaks. When I opened the unit door, I found a large amount of suds from the rinse aid dispenser. I found that the rinse aid cap wasn’t sealing correctly allowing rinse aid to leak out. I advised the customer of my findings and made recommendations for use & care as well as detergent & rinse aid use. No water leaks observed during service, job completed."

Near Inge Ln, Leander, TX 78641
Al R.

Al R.

OVEN WHIRLPOOL WFE505W0HB0 Arrived to inspect range oven not working.Turned oven on confirmed the complaint and found the bake element was defective.Ordering W11182108Needs more work ; ordrng 1 W11182108 (BAKE ELEMENT)

Near Corinne Dr, Killeen, TX 76549
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH31017HS2 "arrived on site to inspect microwave not heating. Upon further inspection, customer advised that the unit is intermittent on heating and sometimes it will show F1E4 error code. I tested the unit by placing a cup of water inside and turning the unit on for 30 secs. Unit operated as designed. I tested for one minute and again it operated as designed. I checked the MW relay (4903) and found it loose on the control board. Due to the error code, which I could not duplicate, ad the intermittent heating, I removed and replaced the main control board and retested. Unit continued to heat and the relay was attached firmly to the board. Job completed"

Near Camay St, Leander, TX 78641
James C.

James C.

ICE MACHINE KITCHENAID KUID308ESS2 Arrived on site and tested operation. Found unit cycles properly and will make ice but the slabs are uneven and hanging up. Found cause due to crack in shower head causing slab to build up on one side and not the other. Unit will need new head to repair. ; ordrng 1 W10863947 (tube)

Near Farm to Market Rd Rd 962, Round Mountain, TX 78663
Al R.

Al R.

DRYER MAYTAG MEDB835DC4 Arrived to inspect dryer noises.Confirmed the complaint and used all pads to silence the noise.Reassembled and unit tested as designed to customers satisfaction.Job complete

Near Bluehaw Dr, Georgetown, TX 78628
James C.

James C.

OVEN KITCHENAID KOSE500ESS03 Arrived on site and tested operation. Found unit is baking on average at 330 when set to 350. Calibrated up 10 degrees and tested. Unit now averaging 355 when set to 350. Unit tests good. Job complete

Near Overlook Pkwy, Horseshoe Bay, TX 78657
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS331SDHM00 "Arrived on site for loud noise. Diagnosed loud vibration noise from freezer compartment,found evaporator fan motor housing not secured to liner,secured housing correctly to liner reassembled freezer compartment tested unit unit working as designed."

Near Ranch Rd 2222, Austin, TX 78730
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT720PADM1 "Arrived onsite for the dishwasher leaking from the bottom. I found F9E1 and F9E2 stored error codes. I found the diverter on the pump leaking. The sump and motor need to be replaced. I replaced the sump and motor, erased the error codes and tested the unit in diagnostics. The unit is working as designed. There were no water leaks present at the time of service. Call complete."

Near Angelo Loop, Round Rock, TX 78665
Lou S.

Lou S.

WASHER WHIRLPOOL WTW5000DW2 "arrived on site to inspect washer water issues. Upon further inspection, the customer advised that the unit isn’t getting enough water to wash. I placed the unit in diagnostics showing no error codes and tested. Unit operated as designed with no error codes at the end of testing. I placed the unit in manual test mode and tested the water input/sensor. The unit began to fill and once it reached the correct level, the unit stopped filling. I made recommendations on use & care of the unit and use of detergents/softeners. No water leaks observed during service, job completed."

Near Outpost Trace, Lago Vista, TX 78645
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for fresh food evaporator incased in ice. Defrosted evaporator installed new motor assembly,secured thermistor to correct location on suction line using foil tape and zip tie secured new cover with 4 screws. Ran diagnostics checked air flow good,changed defrost setting to basic.

Near Flintrock Cir, Austin, TX 78737
Scott  M.

Scott M.

RANGE WHIRLPOOL WEG745H0FS0 Arrived on site for gas smell . Checked all connections and joints with leak detector . No leaks were present . May or may not have smelled something . Ordering gas leaks detector just to double check findings . Please call to set return .; ordrng 1 GASLEAKDETECTOR

Near Tilder Dr, Austin, TX 78729
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WSF26C3EXW01 Arrived to inspect side by side refrigerator not cooling.Unit had been unplugged since customer discovered unit wasn’t working.I accessed the compressor and plugged the unit in and discovered the compressor came on but never produced a frost pattern on the evaporator.Advised customer the compressor was defective.

Near Briggs Rd, Killeen, TX 76549
Leonardo C.

Leonardo C.

UNKNOWN UNKNOWN 1.23E+12

Near I-35, Kyle, TX 78640
Luis M.

Luis M.

REFRIGERATOR MAYTAG MFI2569YEM0 "Arrived on site for faulty control. Installed a new main control,programmed unit power cycled unit compressor and fans powered on."

Near Shady Acres Dr, Buda, TX 78610
Arthur B.

Arthur B.

FREEZER KITCHENAID KRSC503ESS01 "Arrived onsite for customer complaint of SxS dual evaporator refrigerator not cooling in RC side. Found RC fan not working and RC evaporator all frosted over. Removed all ice, installed new thermistor kit and fan cover.Reassembled and verified air flow. Unit now cools as designed. All water connections were dry at time of service."

Near E Old Settlers Blvd, Round Rock, TX 78665
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW560CHW0 Arrived onnsite and found unit operating as designed. Customer instruct. Advised according to customer questions.

Near Guadalupe St, Austin, TX 78701
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRT138FZDB00 "Arrived on site for freezer icing up . Found fill tube wasn’t in cup if icemaker ,causing water to spill out . Readjusted tube .removed ice out of freezer floor . No water leaks detected now at time of service . Job complete ."

Near Philomena St, Austin, TX 78723
Dylan  T.

Dylan T.

OVEN WHIRLPOOL WFG540H0ES0 Arrived on site customer complaint was unit wouldn’t preheat ; ordrng 1 W10519952 (harns-wire)

Near E Mesa Park Dr, Round Rock, TX 78664
David  Z.

David Z.

WASHER WHIRLPOOL WFW560CHW0 Arrived on site to diagnose a leaking washer. Spoke with Eric in maintenance and was informed that unit leaking water underneath. Maintenance has checked the draining hose and it is currently disconnected. No visible tears found on bellow. Rescheduling with 2nd technician as this is a stacked unit and a 2nd tech is needed to remove dryer to gain access to cabinet / look under unit. Ordering 2nd man and office reschedule.; ordrng 1 2MAN (2MAN) and 1 CNOTE (OFFICE TO RESCHEDULE WITH 2ND MAN)

Near Domain Dr, Austin, TX 78758
Arthur B.

Arthur B.

VENTHOOD WHIRLPOOL WVW57UC6FS "Arrived onsite for customer complaint of vent hood on new build home with scratches. Found top of vent hood has deep scratches. Took SD photos. Called WPL Techline, Andy SR#7726788457 with finding and advised of non repairable. No further work performed."

Near E Palm Valley Blvd, Round Rock, TX 78665
Dylan  T.

Dylan T.

WASHER WHIRLPOOL WTW4815EW1 Arrived on site customer complaint was washer wouldn’t lock replace the striker and the lock ran unit everything else work great as designed all lines are dry

Near Oat Meadow Dr, Pflugerville, TX 78660
Scott  M.

Scott M.

RANGE WHIRLPOOL WFC310S0EB3 Arrived on site for door not closing . Found hinges had failed . Ordering both hinges . Please call to set return visit .; ordrng 1 WPW10299226 (hinge-door) and 1 WPW10299227 (hinge-door)

Near Philomena St, Austin, TX 78723
Dylan  T.

Dylan T.

RANGE WHIRLPOOL WFG525S0JS0 Arrived on site customer complaint was she smelled gas coming through one of the burners couldn’t find anything wrong at this time checked all the burners all were going as designed

Near Antioch Ave, Pflugerville, TX 78660
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED560LHW0 Arrived onnsite and installed panel. Ordering touch paint to finish cosmetic repair. ; ordrng 1 72017 (touchup wht)

Near Guadalupe St, Austin, TX 78701
Leonardo C.

Leonardo C.

OVEN KITCHENAID KOSE500ESS04 Arrived on site to test unit for making loud noise. Test unit and found blower making loud rattling noise. Will need new blower replaced blower test unit and unit test good job complete.

Near Mission Oaks Blvd, Austin, TX 78735
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived onnsite and installed handles unit is otherwise cosmetic all correct. Doors have already been replaced.

Near Guadalupe St, Austin, TX 78701
Paul R.

Paul R.

REFRIGERATOR AMANA ASI2575GRS00 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the socket and tested the unit. The light is working as designed. Call complete.

Near Barrie Dr, Lakeway, TX 78734
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOD93EC0AS01 Arrived on site to test unit for unit fans staying on after turning unit off. Test unit and found blowers working as design. Blowers will continue to run till unit gets below 170°.

Near Wellington Dr, Austin, TX 78737
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onnsite and found leaking valve causing blockage in spout. Replaced valve and cleared ice. All else checks good unit is now operating as designed.

Near Guadalupe St, Austin, TX 78701
Scott  M.

Scott M.

COOKTOP WHIRLPOOL WCE55US0HS01 Arrived on site for left front burner not turning on. Found installers had screwed the mounting bracket into the main wire harness which eventually shorted the switch and element. Replaced both switch an element. Will need to replace main harness o complete repair ( unable to splice wire ) . Please call to set return visit . ; ordrng 1 W11111805 (MAIN WIRE HARNES )

Near Manor, TX 78653
Al R.

Al R.

DRYER WHIRLPOOL MLG26PRBWW1 Arrived to inspect commercial dryer not working.Confirmed the complaint and checked the fuse and the fuse was blown.I showed ANTHONY the unit was totally clogged with hair and lint debriCustomer charged $129.99 for diagnostics fee.No parts installed OFFICE TO BILL CUSTOMER $140.71 dTOTAL on CC that’s on file.Job complete

Near South W S Young Drive, Killeen, TX 76543
Dylan  T.

Dylan T.

REFRIGERATOR KITCHENAID KRFC704FPS03 Arrived on site customer complaint was fridge and freezer were not cooling very well put the unit diagnostic no error codes in the system pulled a unit out found the compressor was scolding hot need to order the part and get the customer reschedule; ordrng 1 W11393142

Near Durness Dr, Pflugerville, TX 78660
Lou S.

Lou S.

WASHER WHIRLPOOL WTW7300DW0 "arrived on site to inspect washer error codes. Upon further inspection, I placed the unit in diagnostics showing error codes F5E2, F5E3, & F6E2. Cleared the code and continued with testing. Unit operates as designed, but during agitate and spin modes, I could hear the gearcase making a loud grinding noise. I advised the customer of my findings. I am ordering the gearcase, clutch and will return with the main control and lid lock assembly and replace all parts. LSO per customer request. No water leaks observed during service, job completed.; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 W10754448 (clutch) and 1 W10811956 (GEARCASE)"

Near Pine Portage Loop, Leander, TX 78641
Robert J.

Robert J.

OVEN KITCHENAID KDRS483VSS00 "Arrived on job for door not closing correctly and lights not working correctly, upon inspection we found the hinge had snapped in the door, replaced both side and reattached, during testing we found the small oven light did not work independently from the large oven light, replaced door switch and no change, ordering control and large door switch. Office to reschedule ; ordrng 1 W11029221 (latch-door)"

Near Pebble Brook Dr, New Braunfels, TX 78130
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KFIS29BBBL00 "Arrived on site for water leaking. Found ice build up behind icemaker housing and on facia also found unit going through a double fill on icemaker. Diagnosed unit will need heater kit and control kit. Need AUTHO ; ordrng 1 NEEDAUTHO and 1 W10619962 (HEATER KIT ) and 1 W10878991 (CONTROL KIT ), states that autho needed"

Near Caicos Cove, Austin, TX 78734
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site for filter door not opening . Found door catching on toe kick . Readjusted to kick . Filter door is now functioning properly . Installed new filter. No water leaks detected at time of service . Job complete .

Near James Buchanan St, Manor, TX 78653
Al R.

Al R.

RANGE WHIRLPOOL WFE515S0ES1 Arrived to inspect cooktop damage.Customer advised the unit cracked when they were cooking with a cast iron skillet

Near Firefly Rd, Florence, TX 76527
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site to diagnose a refrigerator that is not producing ice. Found ice container full at time of service and no mechanical issues were found. Advised homeowner ice cube may have gotten stuck in bail arm preventing unit from cycling. No repairs are needed and no leaks were found at time of service.

Near Val Verde Dr, Georgetown, TX 78628
Arthur B.

Arthur B.

RANGE WHIRLPOOL WFG975H0HZ0 Arrived onsite to install new control and UI touch panel form prior tech’s diagnosis. Removed and replaced both touch panel UI and control. Reassembled and tested unit @400F. Unit preheated and was able to shut off at control. No other issues found. No gas leaks detected at time of service.

Near Gimignano Pl, Hutto, TX 78634
Wesley P.

Wesley P.

ICE MACHINE KITCHENAID KUIX505ESS1 Arrived onnsite and found unit operating as designed save a leaking filter.

Near Bouldin Ave, Austin, TX 78704
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site for unit with damaged panel, found console damaged as well and will need to return ; ordrng 1 CNOTE (OFFICE RS) and 1 W10849486 (console)"

Near Sandy Brook Dr, Round Rock, TX 78665
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH31017HS2

Near Greenock Cove, Hutto, TX 78634
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived onnsite and customer stated no further issue with door closing. Advised customer on use and care and reshaped door to prevent further issue.

Near Guadalupe St, Austin, TX 78701
Al R.

Al R.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived to inspect dishwasher stop issues.Replaced the stops and unit now works properly.Job complete

Near Archer Ln, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR GE GSS25LGMBWW "Arrived on site to install all parts I previously diagnosed. Installed a new spring,crank door,ice door and solenoid assembly. Tested ice dispenser,ice dispensing correctly,checked ice door seal good.

Near Dan-Jean Dr, Austin, TX 78745
Al R.

Al R.

WASHER MAYTAG MVWC565FW0 Arrived to inspect washer not spinning water.Attempted service test mode and unit clicked continuously.Removed and replaced the latch and unit tested as designed.All water lines were dry at the time of service.Job complete

Near Iglesia Ln, Temple, TX 76504
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRT111SFDW "Arrived and found leveler legs damaged. Unit is otherwise operating as designed, ordering leveler legs to repair. ; ordrng 2 WPW10340017 (leveler)s"

Near Staton Dr, Austin, TX 78727
Robert J.

Robert J.

MICROWAVE WHIRLPOOL WMH31017HZ "Arrived on job for the microwave not heating, upon inspection we found the mag making a loud noise, and no heating, replaced cap, mag and diode. Retested and passed. Complete"

Near Old Marion Rd, New Braunfels, TX 78130
Scott  M.

Scott M.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site . Replaced control panel . No gas leaks detected at time of service . Job complete .

Near Coyote Call Way, Austin, TX 78725
Lou S.

Lou S.

REFRIGERATOR LG LMXS30776D/02 "arrived on site to inspect refrigerator door gaskets. Upon further inspection, customer advised that the right RC door isn’t sealing/closing like it used to. They said it doesn’t have the “suction” as before. I checked the gasket and it appeared to be good but I removed and replaced it and checked the door and it still isn’t sealing properly at the bottom left corner. I removed the door and attempted to adjust the lower hinge and still the door isn’t sealing well as it continues to bulge out at the bottom left corner. I am ordering the right door hinge stop (2) and hinge home bar. Office to schedule return service due to special order part. No water leaks observed during service.; ordrng 1 MEF62662106 (HINGE HOME BAR) and 1 MJB63171101 (DOOR STOPPER) and 1 MJB63171201 (DOOR STOPPER)"

Near Highland Trail, Leander, TX 78641
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found icemaker filter be frozen over due to failed heater and board. Both parts will need to be replaced to complete repair.; ordrng 1 AUTHONEEDED (AUTHO NEEDED ) and 1 W10843055 (cntrl-elec) and 1 W11087201 (heater)

Near Boquilla Trail, Georgetown, TX 78633
Paul R.

Paul R.

DISHWASHER FRIGIDAIRE FGID2466QF4A Arrived onsite for the dishwasher not draining. I found the pump running but not draining. I checked for hose restrictions and found none. The pump will need to be replaced. I could hear a piece of glass in the unit. I removed the pump again and was able to find the small piece of glass and removed it. The unit is working as designed. Call complete.

Near Payne Ave, Austin, TX 78757
Leonardo C.

Leonardo C.

DISHWASHER MAYTAG MDB4949SHZ0 Arrived on site to test unit for unit not starting. Test unit and found outlet getting 120. Found white wire loose at junction from wire nut. Secured white wire test unit and unit test good job complete. No leaks present at this time.

Near Pinehurst Dr, Austin, TX 78747
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site and found fresh food temp is 38 degrees, freezer is 7 degrees, ice Production is good. Took one picture. Customer says refrigerator has corrected itself over the past several days and is now cooling normally. Issue was likely due to a food item keeping door open which caused evaporator to frost over. Once food item was consumed refrigerator was able to correct the frost. No water leaks from connections at time of service, job complete"

Near Dayridge Dr, Dripping Springs, TX 78620
Paul R.

Paul R.

DRYER WHIRLPOOL WED6620HC1 Arrived onsite for the dryer with the control panel not responding to touch like there is no power. I found the dryer unplugged from the wall outlet on arrival. I checked the voltage out of the wall outlet and had 241VAC. I turned the unit on with no issues. I checked for stored error codes and had none. I checked the harness between the main control and UI and found it good and seated correctly. The unit is working as designed at this time. The customer was not available to sign the ticket. I called the customer and let them know my findings. Call complete.

Near Cutty Trail, Lakeway, TX 78734
Robert J.

Robert J.

REFRIGERATOR FRIGIDAIRE FPBC2277RF1 "Arrived on job for complaints of ice maker not working properly, per last tech we changed out ice maker gasket assembly and housing assembly. Checked for air leaks, none detected. Complete"

Near Jacob Ln, San Marcos, TX 78666
Al R.

Al R.

WASHER WHIRLPOOL WTW5000DW2 Arrived to inspect abnormal washer noises.Service tested the unit and unit gave no error codes.I even allowed the customer to wash a deep water load of clothes.I remained at the residence until the unit completed the wash and unit never made the noises the customer complained about.All water lines were dry at the time of service.Could not duplicate the complaint.Job complete

Near Briarcrest Cir, Temple, TX 76502
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Arrived to inspect loud squeaking noises from the left ff door.Confirmed the complaint and used lubricant grease to silence the door.Customer satisfied.Job complete

Near Bunker Hill Dr, Temple, TX 76504
Dylan  T.

Dylan T.

DISHWASHER WHIRLPOOL WDT710PAHB1 Arrived on site customer complaint was dishwasher wouldn’t wash dishes put it in test mode ran the unit several times can find anything wrong unit working as designed all lines are dry

Near Jumpers Delight Ln, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBFN502ESS02 "Arrived on site for door closure issues. Found fresh food door not staying closed,replaced extensions to hinge assembly, tested door operation unit working as designed."

Near Barolo Cove, Austin, TX 78738
Lou S.

Lou S.

REFRIGERATOR LG LMXS30776S/01 "arrived on site to inspect refrigerator leaking water from door and unit making loud noises. Upon further inspection, the customer showed me where the unit was leaking water and advised that the left RC door had been replaced a few months back. I tested temps in the FC=-2 degrees on a setting of -6, the RC=33 degrees on a setting of 34 and the ice box was at 0 degrees. I removed the water filter assembly cover and found water inside where there is a potential leak. I cleaned the water and tested the dispenser and checked behind the filter cover and found no evidence of a leak. Allowed the ice maker to harvest dispense water and again, no evidence of a leak. Due to the intermittent leaking and the possibility that the leak is coming from inside the door, I am ordering the left RC door and the water filter assembly and CNOTE-AUTHORIZATION. Office to schedule return service, no water leaks observed during service.; ordrng 1 ADD74236501 (DOOR ASSEMBLY) and 1

Near Quiet Moon Trail, Cedar Park, TX 78613
James C.

James C.

RANGE WHIRLPOOL WFG515S0ES1 Arrived on site and heated unit to 350. Found average temperature of 355 which is in range. Unit tests good. Job complete

Near Perryville Loop, Liberty Hill, TX 78642
Arthur B.

Arthur B.

COOKTOP KITCHENAID KCGS550ESS01 "Arrived onsite for customer complaint of center have pulsating issues when gas setting are on low. Tested unit confirmed issue. When turned to high and adjusted to low, pulsating of gas stops. Advised customer unit is normal. No other issues found. No gas leaks detected at time of service."

Near Henley Dr, Round Rock, TX 78681
Tyler B.

Tyler B.

DRYER MAYTAG MGD6630HW0 Arrived on site for control replacement. Removed unit and control replaced and tested unit and tested good

Near Heathrow Dr, Austin, TX 78759
Al R.

Al R.

WASHER GE GTWN4250DWS Arrived to install previously ordered part.Removed and replaced the main control and set the washer to quick load.Customer is connected to a GFCI outlet and was told the washer needed to be on a dedicated outlet to work as designed.; O-emld tckt

Near Greystone Dr, Killeen, TX 76549
James C.

James C.

OVEN KITCHENAID KOSE500ESS03 Arrived on site and found inner glass has shattered. Vacuumed glass from unit and door. Installed new glass and tested. Unit tests good. Job complete

Near Judge's Rd, , TX 78611
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF954CIHM00 "Arrived onsite for customer complaint of French door refrigerator ice dispenser not opening. Found ice door broken. All water connections were dry at time of service.; ordrng 1 W11085970 (door-ice)"

Near Bozon Hill Ct, Salado, TX 76571
Paul R.

Paul R.

COOKTOP JENN-AIR JED8430BDB Arrived onsite for the cooktop tripping the circuit breaker. I found the RR infinite switch shorting out internally. I replaced the switch and tested the unit. The unit is working as designed. Call complete.

Near Tweed Berwick Dr, Austin, TX 78750
Arthur B.

Arthur B.

DISHWASHER BOSCH SHP65T55UC/07 "Arrived onsite for dishwasher not heating. Found pump w/heater faulty. All water connection were dry attime of service.; ordrng 1 12008381 (PUMP W/HEATER)"

Near FM2484, Salado, TX 76571
Clif L.

Clif L.

REFRIGERATOR KENMORE 10650512000 Arrived on site to diagnose a refrigerator that will not open. Found a piece of glass from the shelving has slid forward blocking the door from opening. Reset glass to proper position and reinstall handles. Job is complete

Near Lady Bird Cove, Georgetown, TX 78628
Kevin B.

Kevin B.

WASHER WHIRLPOOL E460WWH3 "Arrived on site and inspected washer and found hot water valve has failed and agitator dogs need to be replaced. no water leaks from connections at time of service, job complete"

Near Malvern Hill Dr, Austin, TX 78745
Kevin B.

Kevin B.

WASHER MAYTAG MHW3505FW1 "Arrived on site and replaced door latch diagnosed on previous visit, after replacement ran a diagnostic cycle and confirm all functions are now operating normally. No water leaks from connections at time of service. job complete"

Near Turkey Dr, Round Mountain, TX 78663
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Arrived to inspect unit not making ice. Found no water in ice tray, found no water dispenser not dispensing. Found filter was not fully installed after replacement.

Near Kyler Glen Rd, Round Rock, TX 78681
Arthur B.

Arthur B.

OVEN KITCHENAID KODE500ESS04 "Arrived onsite for customer complaint of wall oven making loud vibrating noises when in cool down. When arrived, found unit was preheated. Shut off unit and observed cooling fans. Could not replicate issue. Advised customer to record noise of occurs again. No other issues found."

Near Henley Dr, Round Rock, TX 78681
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WOC75EC0HV03 "Arrived on site for unit changing time , found unit was not connected to WiFi, attempted several times to connect, found customer router aged, was able to link unit to phone but not unit to WiFi"

Near Buena Vista Ln, Round Rock, TX 78665
Kevin B.

Kevin B.

WASHER LG WM3270CW "Arrived on site and found OE error code showing on display, found drain pump is rattling during operation. no water leaks from connections at time of service, job complete."

Near Austin, TX 78737
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED4950HW0 "Arrived on site and replaced harness recommended by tech line on previous visit, after replacement dryer is now operating normally. Job complete"

Near Airport Commerce Dr, Austin, TX 78741
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KBSD608ESS01 Arrived on site to replace previously ordered parts. Replaced ice door motor and ice door it’s self. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Near Beltorre Drive, Georgetown, TX 78633
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on job for a no cool fridge, upon inspection we found the defrost thermostat was open and unresponsive, changed out control and retested. Defrost therm tested and passed. Complete"

Near Woodlands Dr, Kyle, TX 78640
Robert J.

Robert J.

WASHER GE WWSE5240G0WW "Arrived on job for damper straps and pressure switch, replaced both per last visit, retested and pressure switch worked as well as straps. Complete"

Near Clear Springs Hollow, Buda, TX 78610
James C.

James C.

REFRIGERATOR JENN-AIR JF42NXFXDE02 Arrived on site and tested operation. Customer stated the unit began cooling again since service called in. Ran diagnostics and found no issues with components and sensors. Fresh food at 40 degrees and freezer at 3 degrees. Unit cooling properly and all functions test good at time of service. Job complete

Near Waters Edge, Burnet, TX 78611
Lou S.

Lou S.

RANGE WHIRLPOOL KDRS467VSS04 "arrived on site to inspect range oven not heating. Upon further inspection, customer advised that the unit Bake, broil, and convection Bake work intermittently. I placed the unit in diagnostics showing error code sF2E1 and when I attempted to clear the code, the keypad would not respond. I cycled the power at the breaker box, and placed the unit in diagnostics again and was able to clear the code. Tested the Bake and convection Bake functions and the unit is heating as designed. When I removed the front control panel I found the ribbon from the switch membrane to the UI badly bent and creased. Following the tech sheet for the error code, the switch membrane (keypad) will need to be replaced. No gas leaks detected during service.; ordrng 1 WPW10116104 (swtch-memb)"

Near Legend Trail, Leander, TX 78641
Paul R.

Paul R.

WASHER WHIRLPOOL WFW6620HC0 "Arrived onsite for the washer making a loud noise during the spin cycle walking out on the floor. When I arrived the customer had sheets in the unit and was running a regular/normal cycle with the unit set to max high speed spin. I watched the unit finish the first spin cycle after wash and each time the unit stated to spin the basket would sway from side to side badly and never completely smooth out causing heavy vibration and noise. When the unit went into spin after rinse it ran a lot smoother. Ms stated that when towels are loaded it’s even worse and causes the machine to walk out away from the wall. I called techline and spoke with Bruce SR# 7726786865. Bruce stated there have not been any issues with the control as far as balancing the loads out and advised checking the suspension shocks, springs and counter weights. I found the springs good and the counter weights tight. I found the floor in good condition and the weight distributed evenly between th

Near Pickfair Dr, Austin, TX 78750
Lou S.

Lou S.

RANGE WHIRLPOOL WEGA25H0HZ0 "arrived on site to install previously diagnosed and ordered part. Per Techline at previous call, I removed and replaced the switch harness due to the Ignitors constantly arcing. Tested the unit and it operated as designed. No gas leaks detected during service, job completed."

Near Marigold Ln, Cedar Park, TX 78613
James C.

James C.

DRYER WHIRLPOOL WED5620HW0 Arrived on site and installed new vibration kit and sound pads. Tested operation and found unit working properly and loud vibration is gone. Job complete

Near Cascata Way, Andice, TX 78628
David  Z.

David Z.

WASHER WHIRLPOOL WFW3090JW "F27, F9, F34. Arrived on site to diagnose washer that was throwing error codes. Performed diagnostic and found 2 error codes present, F9 (not listed in tech sheet) and F27 (motor phase loss). Ran through diagnostic cycle and unit then threw error F34 for motor not reaching maximum speed. When going through the diagnostic the motor barely moved the basket at all, a fraction of a turn and then stopped, and then in the last phase did not move at all. Checked wiring going to stater and found tight connection. On 2nd attempt to run unit through diagnostics it shut off mid diag cycle. Ordering new control W11334214, stater W11044838, rotor W11044837 as well as a 2nd man to remove stacked dryer if top access is needed for rotor and stater. All parts PSP. Office to reschedule 2nd man. ; ordrng 1 2MAN (2MAN) and 1 W11044837 (rotor) and 1 W11044838 (stator) and 1 W11334214 (CONTROL)"

Near Esperanza Crossing, Austin, TX 78758
Richard P.

Richard P.

RANGE WHIRLPOOL KGCU467VSS01 Arrived onsite for the stovetop left rear and right rear gas orifice holder being broken. Upon inspection found that the holders were in fact broken. Need to order parts. Only arrived with one of the holders but it needs two. Office to reschedule. ; saved tckt

Near Wilderness Creek, Canyon Lake, TX 78133
Dylan  T.

Dylan T.

RANGE WHIRLPOOL WFC310S0ES3 Arrived on site customer complaint was not open the oven door properly replace the door hinges ran the unit everything else work great as designed

Near S Heatherwilde Blvd, Pflugerville, TX 78660
Dylan  T.

Dylan T.

COOKTOP WHIRLPOOL G7CE3034XB00 Arrived on site customer is complete was smoke would come from the switches parts need to be replaced but cooktop was too hot at the time of service to do the repair;

Near Sunrise Rd, Round Rock, TX 78664
James C.

James C.

RANGE WHIRLPOOL WFE505W0HB1 Arrived on site and inspected cook top. Found ring around front right burner. Instructed customer on best practices for removing build up from cooking and best products for maintaining glass cook top. Unit working as designed. Job complete

Near Independence Ave, Liberty Hill, TX 78642
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit not filling with water. Test unit and found broken fill valve. Replaced valve test unit no leaks present unit filling with water job complete

Near Shavano Dr, Austin, TX 78749
Lou S.

Lou S.

OVEN WHIRLPOOL WOD51EC0AS05 "arrived on site to inspect wall oven not turning off. Upon further inspection, I placed the unit in diagnostics showing no error codes. Pulled the unit from the wall and tested voltage to the Bake & broil elements and the TOD and found that the control is not sending voltage to the components. Also, while attempting to test the unit, I tried to get the unit to go from rapid preheat to standard preheat and the UI didn’t respond. I removed and replaced the main control and UI console and retested and the unit is operating as designed. I contacted whirlpool safety and reported my findings to Natalie. She advised that she attached my findings to the file #7726750180 already made. Job completed."

Near Carmine Dr, Leander, TX 78641
Clif L.

Clif L.

VENTHOOD WHIRLPOOL WVU37UC0FS0 Arrived on site to diagnose a vent hood that is not operating. Tested unit and found fan motor wires broken. Repaired wires and tested unit. Found all is functioning properly at this time. The vent hood was not installed into cabinetry at time of service.

Near Georgetown, TX 78633
Richard P.

Richard P.

MICROWAVE WHIRLPOOL WMH31017FS0 Arrived onsite for the microwave interior light flickering and error code door open when the door was closed. Tested microwave and found the door switches were faulty. we replaced all three door switches. Upon plugging the microwave back in there was a pop and the filter board fuse had blown. ; ordrng 1 W10138793 (fuse) and 1 W10269458 (switch) and 1 W10269460 (switch) and 1 W10727360 (microswitch)

Near Cedar Bend, Canyon Lake, TX 78133
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site for led issues. Found freezer and upper fresh food leds not powering on,diagnosed faulty freezer led. Installed a new led module powered unit on all leds working as designed. ; used 1 W11205083 (LED MODULE) from stock"

Near Crafty Cove, Austin, TX 78749
Richard P.

Richard P.

DOWNDRAFT WHIRLPOOL KCED600GBL01 Arrived onsite for the stove vent blowing instead of sucking. Upon inspection found that the vent is indeed working to manufacture specs. Complete.

Near Colleen Dr, Canyon Lake, TX 78133
Clif L.

Clif L.

DISHWASHER GE GSD5320D01BB Arrived on site to diagnose a dishwasher that is not draining properly. Tested unit and found pump leaking at drain solenoid connection causing drain solenoid to rust and not operate properly. Pump would need to be replaced to complete repairs

Near Camp Dr, Georgetown, TX 78633
Lou S.

Lou S.

RANGE WHIRLPOOL AER6303MFS2 "arrived on site to install previously diagnosed and ordered parts. Due to the unit sled incorrectly and the terminal block shorting, I removed and replaced the main wiring harness, terminal block and thermal fuse. Tested the Bake, broil and cooktop and the unit is operating as designed. Job completed."

Near Holly St, Georgetown, TX 78626
Richard P.

Richard P.

MICROWAVE WHIRLPOOL WMH53520CW2 Arrived onsite for the microwave door not locking. Upon inspection found that the latches were pushed in and not resetting this could be due to the door being shut too hard. Reset latches and tested door. Everything working correctly. Complete

Near Creek Side Dr, Wimberley, TX 78676
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site to diagnose an oven that is continuing to run after it turns off. Found no mechanical failures at this time and advised homeowner that the cooling fan will continue to run until the oven is at a safe temperature. No repairs are needed at this time and all is working properly.

Near Georgetown, TX 78633
Kevin B.

Kevin B.

DRYER MAYTAG MEDC465HW0 "I’ve done site and replaced all parts diagnosed on previous visit, this represents every item on the dryer they could have in effect on the cut off. After replacing ran dryer for several minutes and it is operating normally, removed all lint from interior, job complete"

Near Brasher Dr, Austin, TX 78748
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site , replaced freezer rails . Door is now closing properly and sealing . Couldn’t duplicate noise at time of service . No water leaks detected at time of service . Job complete ."

Near Avenue F, Austin, TX 78751
Dylan  T.

Dylan T.

REFRIGERATOR WHIRLPOOL WRS555SIHZ01 Arrived on site customer complaint was will not dispense any ice took the icemaker bucket out found the icemaker bucket was just clogged cleaned it all out ran the unit everything else work great as designed all lines are dry

Near Scoria Dr, Pflugerville, TX 78660
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, the isles there the unit ice maker has not worked since they received the unit. Using my jumper wire, I tested the IM from points T-H and the IM began to harvest; however, water did not dispense into the tray but I could hear the valve functioning. I carefully pulled the unit out and found that the water supply was turned off at the wall. Turned the water on and retested and the IM is operating as designed. Advised the customer to dump the first batch of ice made due to me working with the part. No water leaks observed during service, job completed."

Near Lambert St, Andice, TX 78628
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on job for water dispenser not working, upon inspection we found the line coming from the back water valve had stopped the water flow, the tube was stopped in between the valve and top inlet filter, tried thawing tube due to freezing issue. No success, instructed customer to thaw fridge overnight to test, if problem persists we must replace the back hose entirely. Customer will call with results of tests.

Near Shale Ln, New Braunfels, TX 78132
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found communication error between controls and thermistors causing RC evaporator not to defrost. Main control, user interface, and wiring harness will need to be replaced to complete repairs. Homeowner is aware to thaw unit 48 hours prior to return trip due to hard ice buildup around evaporator.; ordrng 1 AUTHONEEDED (AUTHO NEEDED ) and 1 W11092503 (panel-ui)"

Near Tradinghouse Creek St, Georgetown, TX 78633
Al R.

Al R.

DISHWASHER KITCHENAID KDTE104ESS3 Arrived to inspect dishwasher not filling.Ran diagnostics test mode and unit displayed a float switch error.I checked underneath the float switch and found a piece of celery.I removed the celery and unit began filling and washing as designed.Confirmed advised of issue.All water lines were dry at the time of service.

Near W Iowa Dr, Harker Heights, TX 76548
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL GC5THEXNS03 Arrived on site performed repair All checks good. Unit is operating as designed.

Near E 9th St, Austin, TX 78702
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRSA88FIHN00 "Arrived to inspect side by side refrigerator cooling issues.Confirmed the refrigerator temperature was 68 degrees.There was a massive frost buildup on the evaporator cover in the freezer section.I removed and replaced the diffuser.Unit will need aMAIN CONTROL BOARD*HEATER*DEFROST SENSOR*Customer also advised the filter housing in the refrigerator isn’t allowing him to remove the current water filter, so it will also need to be replaced.ORDERING RESEARCH because I couldn’t locate all needed parts.; ordrng 1 CNOTE (RESEARCH PARTS AND PART NUMBERS LISTED TO ORDER.)"

Near Creek Land Rd, Killeen, TX 76549
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOS51EC0AS03 "Arrived on site for unit with f1e1. Ran diagnostics and confirmed errors, did control reset via unit user interface, than tested bake and broil to temp. Was unable to duplicate issue after, adjust to customer is error does show back up they will need the main control replaced.

Near Greatwood Trail, Leander, TX 78641
David  Z.

David Z.

OVEN KITCHENAID KOSE500ESS02 "Arrived on site to diagnose oven that customer stated was taking an hour to reach 400 degrees when preheating. Tested preheat at 350 and reached 350 at 15 mins. Increased temperature to 400 degrees, and reached in 6 mins. Findings verified with thermal probe and multimeter. Called tech line case (SR7726787062). Spoke with rep and advised on findings. Customer had made some brownies to show me what was happening, with about 1” on the outside being more cooked then the inside. Tech like advised to purchase biscuits from the store and test with those, since unit is not overheating. No mechanical failures have been found, and no repair needed. Advised customer that if we have to come back out again we will need to charge for the trip as we have made 3 trips with no abnormalities found, and all working as designed by kitchenaid. Call complete."

Near Myrick Dr, Austin, TX 78731
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL KRMF606ESS01 Arrived onsite to replace the freezer evaporator fan motor. Upon inspection found that the wrong part was ordered. New parts ordered. . ; ordrng 1 W11109595 (motor-evap)

Near Centennial Bend, New Braunfels, TX 78130
Dylan  T.

Dylan T.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site customer said he wanted me to calibrate his oven a little higher so the food would cook a little more evenly ran the unit through test mode everything else work great as designed

Near Snow Bunting, Pflugerville, TX 78660
James C.

James C.

UPRIGHT / CHEST WHIRLPOOL WZF34X16DW00 Arrived on site and tested operation. Found unit not cooling and fans running. Inspected compressor and found drier completely frozen. Unit has a failed compressor and will need new to repair. ; ordrng 1 W10507884 (compressor) and 1 W10913906 (STUB) and 1 WPW10143759 (dryer)

Near S Summit Trail, Buchanan Dam, TX 78609
Luis M.

Luis M.

FREEZER WHIRLPOOL GAFZ30FDGB01 "Arrived on site for door seal issues. Found upper left corner of gasket not sealing to cabinet,remolded door gas,et checked door seal good."

Near Waverly Spire Ct, Lakeway, TX 78738
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WEG745H0FS0 Arrived on site to test unit for error code of open or shorted sensor. Test unit and unit measuring 480° inside oven at room temp. Replaced sensor test unit and unit test good job complete no leaks present

Near Bestride Bend, Austin, TX 78744
Richard P.

Richard P.

OVEN WHIRLPOOL JJW3830DP03 Arrived onsite for the oven door glass being broken. Replaced the glass with one ordered on previous visit. Door working as designed. Complete.

Near Flite Acres Rd, Wimberley, TX 78676
Paul R.

Paul R.

RANGE JENN-AIR JDS9860AAP Arrived onsite for the range with the oven not getting above 315 degrees. I tested the oven and found the unit preheating slowly but both the bake and broil elements were heating. I found both the elements only drawing half the amperage they should be indicating they are not getting correct voltage. I found the bake and broil relays passing 123VAC and there was 243VAC at the wall outlet which means the double relay has to be defective. The relay is not listed on the parts breakdown. Will need parts research for the relay.; ordrng 1 RESEARCH (DOUBLE LINE BREAK RELAY FOR THE BAKE AND BROIL ELEMENTS.)

Near Lariat Trail, Austin, TX 78734
Kevin B.

Kevin B.

WASHER LG WT1101CW "Arrived on site and inspected washer and found standing water in tub, Removed water from tub and could not find power to drain pump at control board no water leaks from connections at time of service.

Near Rowlands Sayle Rd, Austin, TX 78744
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF302ESS01 "Arrived on site for unit shutting off. Per customer unit would completely power off,if he wiggled power cord it would power on already checked outlet good. Replaced main power harness powered unit on compressor and fans powered on.

Near West Ave, Austin, TX 78701
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED5620HW0 Arrived onnsite and found unit dryer panel unresponsive. Unit is in tight space stacked. 2 man needed to repair. Pip; ordrng 1 2MAN

Near W 5th St, Austin, TX 78703
Richard P.

Richard P.

WASHER MAYTAG MVWB855DC3 Arrived onsite for the washer not filling with water correctly. Ran diagnostics and found the water valves for hot and cold were not working properly. we replaced the water valves. Tested all functions working correctly no leaks detected. Complete.

Near Vale Ct, New Braunfels, TX 78132
Robert J.

Robert J.

DRYER WHIRLPOOL WED4815EW1 "Arrived onsite for the dryer making a high pitch whining sound, upon inspection we found debris in the lint screen and some extra noise from the blower wheel, removed debris and cleaned blower wheel and added sound pads, retested and no noise found. Complete"

Near Kyle, TX
Leonardo C.

Leonardo C.

MICROWAVE KITCHENAID KCMS185JSS3 Arrived on site to test unit for door not opening. Test unit and found bracket on panel broken will need new panel.

Near Spinning Leaf Cove, Austin, TX 78735
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived onsite for customer complaint of SxS dual evaporator refrigerator not cooling both sides recurring issue. Removed unit cover and found compressor clicking on and off. Removed compressor and installed compressor,dye drier and stub using braising methods. Vacuumed unit and charged with 5.3oz of R134a refrigerant. Reassembled and observed cooling. Good frost pattern forming. No other issues found. All water connections were at time of service."

Near Wolverine Trail, Temple, TX 76502
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED5620HW0 Arrived onnsite and found blower rattle. Tight space. 2 man needed. office to reschedule. Used pads during testing. ; ordrng 1 2MAN

Near E 6th St, Austin, TX 78702
Leonardo C.

Leonardo C.

VENTHOOD WHIRLPOOL UXT5536AAS3 Arrived on site to test unit for scratch and dents. Found scratch and dent on actual unit. Called techline and got file#77267783343.

Near , CT
David  Z.

David Z.

DISHWASHER KITCHENAID KDTE704DSS0 "Arrived on site to diagnose a dishwasher that had a frozen UI. Found that UI would stick as soon as it was powered on, and did not respond to any key presses. Unit would not respond and go into diagnostics. . As soon as unit powered on UI was responsive again. All is working as designed. Tested with a diagnostic load and everything was working fine.

Near Horseshoe Ledge, Austin, TX 78730
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Arrived onnsite and found unit operating as designed once test was initiated. All checks good. No parts needed.

Near Anarosa Loop, Austin, TX 78727
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF535SWHV00 "Arrived on site, found icemaker has failed Cycled icemaker after replacement, no water leaks from connections at time of service, job complete"

Near Emerald Fields Ln, Kyle, TX 78640
Kevin B.

Kevin B.

OVEN KITCHENAID KEBS207BSS00 "Arrived on site and inspected ovens and found thermal fuse has failed, after replacing thermal fuse operation has been restored. Set oven to bake and confirmed it is now heating properly.

Near McKinney Loop, Blanco, TX 78606
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF736SDAB11 "Arrived on site for unit not cooling found entire evaporator iced over, would need unplugged . Advised would need defrosted 24hr prior to arrival .

Near Rosecliff Dr, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived on site for no cool in fresh food. Powered unit on fan not running good voltage to evaporator fan 120vac. Diagnosed faulty fan motor,installed new fan motor powered due it on fan powered on and unit started defrost unit working as designed."

Near Menchaca Rd, Austin, TX 78748
Tyler B.

Tyler B.

RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site for unit with flame hight concerns. Tested and found all flames to be high, removed and replaced supplied regulator and tested unit, and was now functioning properly on cooktop and bake. No gas leaks detected on site"

Near Valley View Dr, Cedar Park, TX 78613
Clif L.

Clif L.

WASHER WHIRLPOOL WTW5300VW2 Arrived on site to diagnose a washer that is not changing water levels properly. Found water level switch damaged internally. Replaced switch and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Pantera Ridge, Austin, TX 78759
Clif L.

Clif L.

WASHER MAYTAG MVWC565FW1

Near E Logan St, Round Rock, TX 78664
Kevin B.

Kevin B.

WASHER MAYTAG MVWB835DW3 "Arrived on site and inspected washer and found saved error code F6 E2, Communication failure between control board and control panel. After replacing both ran calibration 52, water is now operating normally, no water leaks from connections at time of service, job complete."

Near Timberline Rd, Dripping Springs, TX 78620
Richard P.

Richard P.

REFRIGERATOR FRIGIDAIRE FFHB2740PP Arrived onsite for the ice maker not working. Found that there was no ice in ice bucket. Customer just changed out water filter . Could not test ice maker due to UI not working properly. Replaced ice maker and ordering the UI. If there is no ice production on 2nd visit will need to call tech line. Office to reschedule. ; ordrng 1 242058229 (user interface)

Near FM1044, New Braunfels, TX 78130
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED4900XW0 "Arrived on site for cust that dropped item down vent . Was Able to retreat within minutes

Near Bear Creek Lane, Georgetown, TX 78633
Paul R.

Paul R.

MICROWAVE KITCHENAID KMHS120ESS1 Arrived onsite for the microwave that will not turn on. I found the circuit breaker tripped and the upper interlock camp and spring had come off the interlock. I found the fuse open and the primary interlock switch defective. The switch and fuse need to be replaced. I replaced the primary interlock switch and the fuse. I tested the unit and it is putting out 1000 watts and is working as designed. Call complete.

Near Emerald Way, Horseshoe Bay, TX 78657
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Arrived on site and inspected refrigerator and found low water pressure at the Dispenser and ice is hollow, when filter is removed water pressure returns. Normally a new filter would be needed but the Home is on an RO system and doesn’t need to be filtered. No water leaks detected at time of service, job complete"

Near Coyote Ridge Dr, Spring Branch, TX 78070
Richard P.

Richard P.

DISHWASHER FRIGIDAIRE FGID2466QF "Arrived onsite for the dishwasher not dispensing water. During testing found that there is no water getting into the dishwasher. Water pressure is good. Found that the float switch is not working properly ordering parts. Water valve will need to replaced as well. Need 2HRS for the repair. Due to the location of dishwasher. Called office and explained to them the situation of the home. Office to reschedule ; ordrng 1 154773201 (switch,float)"

Near Morningmist Ct, San Marcos, TX 78666
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for water leaking,removed filter cover found water leaking from behind filter head diagnosed unit would new reservoir assembly. Installed new reservoir assembly tested water dispenser no leaks unit working as designed."

Near Abilene Trail, Austin, TX 78749
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS315SDHM00 "Arrived on site for unit not cooling. Found unit with no lights on, removed unit and found no voltage, found breaker tripped, turned on, ran diagnostics and ran test and was unable to duplicate.

Near Ancellotta Way, Leander, TX 78641
Wesley P.

Wesley P.

COOKTOP WHIRLPOOL WCC31430AW02 Arrived onnsite and installed switch to repair Lf burner issue. All checks good.

Near Whiteway Dr, Austin, TX 78757
Clif L.

Clif L.

WASHER GE GTW460ASJWW Arrived on site to diagnose a washing machine that is not completing cycles. Tested unit and found no mechanical failures with water at this time. Did note homeowner was using non-HE soap in machine which will cause washer to misregister water levels. Advised homeowner on findings and no repairs were needed today and no leaks were found at time of service.

Near E Browning St, Manor, TX 78653
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRX988SIBB01 Arrived onsite for the refrigerator Icemaker not producing enough ice. Ran diagnostics and found an error code for ice maker E5. All thermistors checked out good and ice box fan works good. Ice maker fill test passed. All temps are good. Replaced ice maker and advised customer to give it at least 24 to 48 hours. To see good ice production. Complete

Near Bergfeld Ave, New Braunfels, TX 78130
Clif L.

Clif L.

RANGE WHIRLPOOL WFE525S0HS1 Arrived on site to diagnose a range with door issues. Tested unit and found stainless steel is separating from glass panel. Glass panel and name badge will need to be replaced to complete repairs.; ordrng 1 W11178521 (BADGE) and 1 W11219379 (PANEL)

Near Screech Owl Dr, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for water leaking from icemaker. Ran diagnostic found ice box fan not running removed evaporator cover,found fan motor seized diagnosed faulty fan motor. Installed new fan motor ran diagnostics fan working correctly.

Near Padua Dr, Austin, TX 78739
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRMF706EBS01 "arrived on site to install previously diagnosed and ordered part. Due to the diodes being bad in the power cord harness, I removed and replaced the harness and tested. Unit is operating as designed.No water leaks observed during service, job completed."

Near Ladera Tr, Leander, TX 78641
Clif L.

Clif L.

DISHWASHER WHIRLPOOL KDTM404ESS3 Arrived on site to diagnose a dishwasher with a detergent door that will not open. Found door spring out of place causing failure. Reset spring to the proper position and all is working properly at this time. No leaks were found at time of service.

Near Pickfair Dr, Austin, TX 78750
Richard P.

Richard P.

WASHER WHIRLPOOL WTW8800YW0 Arrived onsite for the washer with an error code of UL unbalance. During testing found that the bearing is the cause of the unbalanced issue.

Near Narcissus Blvd, New Braunfels, TX 78130
Clif L.

Clif L.

WASHER WHIRLPOOL WTW5000DW2 Arrived on site to replace previously ordered parts. Replaced gearcase and found after testing no other failures are occurring and all is working properly. No leaks were found at time of service and no other parts were needed.

Near Kira Ln, Manor, TX 78653
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC604FSS02 "Arrived on site for no ice. Removed bin found icemaker tray warped diagnosed faulty icemaker,installed a new icemaker ran harvest test passed."

Near Mediterra Pl, Austin, TX 78732
Richard P.

Richard P.

WASHER WHIRLPOOL WFW6620HC0 Arrived onsite to install new hoses to the washer.

Near Strawberry St, San Marcos, TX 78666
Lou S.

Lou S.

DRYER WHIRLPOOL WED4850HW0 "arrived on site to inspect dryer not drying. Upon further inspection, I opened the door to the unit and held the door switch closed then turned the unit on. I verified the element was functioning as I could see it illuminating in the back left corner vent. Using my dryer vent test kit, I tested airflow in the unit and found that the unit has a restricted airflow. I demonstrated the test for the customer as well. I removed the vent tube from the back of the unit and retested airflow and the unit passed. I removed the back panel and inspected the lint chute, blower wheel and element and all were good with no lint observed. I advised the customer of my findings and recommended they have a professional check the venting tubes for blockage. No lint observed during service, job completed."

Near Lambert St, Andice, TX 78628
Lou S.

Lou S.

COOKTOP WHIRLPOOL W5CG3024XS01 "arrived on site to inspect cooktop Ignitor. Upon further inspection, customer advised that the front left burner is not igniting. I tested all four burners and all burners operated as designed except the front left burner which was intermittently igniting. I removed the cooktop cover and inspected the switch harness. The back two and front right switches were operating as designed. The front left switch, I had to push the knob down harder than the other in order for the Ignitor to arc. No gas leaks detected during service.; ordrng 1 WPW10110491 (module-spk) and 1 WPW10256071 (harns-wire)"

Near Foxboro Ln, Cedar Park, TX 78613
Paul R.

Paul R.

ICE MACHINE KITCHENAID KUIC15POZP0 Arrived onsite for the ice machine that stopped making ice again. I found the recirculating pump not running with 14VAC to it. I also found the water level sensor defective causing the reservoir to fill for 2 minutes. The recirculating pump and WLS need to be replaced to complete service. I tested the unit and found it working as designed. There were no water leaks present at the time of service. Call complete.

Near Matern Ct, Horseshoe Bay, TX 78657
Clif L.

Clif L.

WASHER WHIRLPOOL WTW7300DW1 Arrived on site to diagnose a water that is making unusual noise. Found no mechanical failures and was not able to duplicate any issues with washer at this time. No repairs were performed and no leaks were found at time of service.

Near Forest Sage St, Manor, TX 78653
Clif L.

Clif L.

WASHER GE GTW460ASJWW Arrived on site to diagnose a washer that is not cycling properly. Tested unit and found failed lid lock assembly. Replaced assembly and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

Near Austin, TX 78759
Lou S.

Lou S.

DISHWASHER KITCHENAID KDFE104DSS0 "arrived on site to inspect dishwasher tracks. Upon further inspection, I found the right upper track completely broken and the left track beginning to break. I removed and replaced both tracks and tested and the unit is operating as designed. No water leaks observed during service, job completed."

Near Horizon Trail, Cedar Park, TX 78613
Kevin B.

Kevin B.

REFRIGERATOR LG LFXS30726S "Arrived on site and inspected refrigerator and found user interface is showing CF error code for a failed condenser fan. Found compressor is still running and after replacing the condenser fan it is running normally. No water leaks from connections at time of service, job complete."

Near Napa Ct, Driftwood, TX 78619
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived onsite for the refrigerator not cooling. Ran diagnostics and found that all functions are working properly and it’s cooling good. No issues found at this time.

Near Abigail Ln, New Braunfels, TX 78130
Wesley P.

Wesley P.

OVEN WHIRLPOOL WOD77EC0HS01 Arrived onnsite and installed panel. Unit identity issue is corrected. All checks good. Unit is now operating as designed.

Near Camacho St, Austin, TX 78723
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for door and after issues. Per customer installers broke house shut off valve,valve is water source from house and will need a plumber to replace. Found fresh food door misaligned,adjusted fresh food door"

Near Kincheon Ct, Austin, TX 78749
Paul R.

Paul R.

WASHER WHIRLPOOL WTW8040DW2 "Arrived onsite for the washer displaying error codes. Ms stated the unit would turn on and then just shut off on its own. Ms also stated she had smelled an electrical smell. I checked stored error codes and found an F6E3, F6E2, & F2E1. I checked the harness between the UI and main control and found it in good condition. I reseated both connectors. I visually checked the UI and main control and found no signs of anything getting hot on the controls. I checked the lower harness and found it good. I found the upper part of the wall outlet loose internally which might have cause the smell. Ms stated the unit had been making a loud clicking noise when changing from wash to spin and some grinding noise. I found the gear case leaking oil. The gear case needs to be replaced. Ordering W10811956 GEARCASE. ; ordrng 1 W10811956 (GEARCASE)"

Near Hi Cir W, Horseshoe Bay, TX 78657
Kevin B.

Kevin B.

WASHER MAYTAG MVWB865GW0 "Arrived on site and inspected washer and found F0E5 saved error, customer was washing a single blanket which caused an off-balance load. Ran water through all cycles in manual diagnostic and it is operating normally. Also ran a calibration cycle, no water leaks from connections at time of service,

Near Koala St, Manchaca, TX 78652

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