"Arrived on site to inspect washer WFW5605MC0 dispenser with standing water in the tray. Upon further inspection, I found the dispenser tray dry. I placed the unit in diagnostics, showing no error codes and tested. Once the valves had finished testing and the unit was beginning the spin test, I checked the dispenser drawer and found a small amount of water in the fabric softener tray. I removed the tray and found a small amount of fabric softener clumped at the bottom of the tray. Since the dispenser has been replaced before, I removed and replaced both valves and retested and continued to find water in the tray. I removed and replaced the dispenser and retested again, and this time, there was no water standing in the drawer/tray. Unit is operating as designed, and no water leaks were observed during service. I made recommendations for use and care, as well as detergent and fabric softener use (water softener system in the home). Job completed. W11688995, W11688994, W11524105"

"Arrived on site to replace control board, console, and blower previously ordered. Pulled the unit out to gain access to the rear panel and safely removed the defective blower assembly. Installed new blower, control board, and console. Once all components were replaced, restored power and tested the unit by preheating the oven to 350?F. Verified that the unit preheated properly and reached the set temperature with no error codes or abnormal operation. Unit is now functioning as designed. Job complete"

"Arrived on site to inspect wall oven KOES530PSS00 error code. Upon further inspection, I found the unit installed below the cooktop and the right side of the unit not fully pushed back (photo). I found the display showing error code F9E0-mis-wired, and when I opened the unit door, the light failed to turn on. I placed the unit in diagnostics and checked for any other error codes, and found none. I cleared the code and pulled the unit out onto my floor protector, and gained access to the back of the unit to expose the harness and element connections. Once I had the unit pulled out, I found a dent in the lower left corner of the back panel where the unit was hitting the gas line that came out of the wall (photos). I advised that with the gas line in the position it's in, the unit will not go back far enough to install properly. I tested the unit on Bake at 350 degrees, and while the unit was heating, I tested voltage at the bake element. I found 245V to the unit, and from L1 to Ground, I found 122V. I tested amp draw to the bake=12amps and broil=17amps and found the unit is operating as designed. I recommended that the unit be flush with the cabinets to keep it secured in its space. I made recommendations for use and care, job completed."

"Arrived on site to diagnose microwave for display not working and buttons not responding. Tested unit and found the display completely unresponsive with no illumination. Attempted to start a cycle using the control panel, but the buttons did not respond to any input. Verified proper voltage to the control board power supply is good. Found that the console keypad is shorted and the display board has failed, causing loss of communication between the user interface and main control. Unit will require a new console and display board to complete the repair. Office to order necessary parts and reschedule return visit for installation."

Arrived on site for a dishwasher WDP540HAMZ0 with a damaged sprayarm. I replaced the sprayarm wpw10491331 and tested it. Unit is operating as designed. No leaks detected while on site.

"Arrived on site. Diagnosed a defective bin thermister, replaced bin thermistor ran diagnostic all test passed. Wpw10511923"

"Arrived on site. Checked all harness connections ran diagnostic all test passed,ran a normal cycle water filled pan. Unit working as designed"

"Arrived on site to diagnose dishwasher for issue of unit starting and then turning itself on and off, as well as the soap dispenser not opening during the cycle. Verified the customers complaint and ran diagnostics. Found stored error code F2E1 shorted or stuck keypad, indicating a communication issue within the control panel. Also found the dispenser door physically broken and not opening properly during the wash cycle. Replaced both the console assembly and the detergent dispenser. Reassembled unit and tested operation. Verified unit is now filling, washing, circulating water through the spray arms, and draining properly with no further interruptions or error codes. Unit is operating as designed at this time. Job complete."

Arrived on site for a dishwasher WDF332PAMS0 not filling. I tested in factory mode and everything worked as designed. I advised the customer to start using rinse aid and a liquid detergent. No leaks found while on site.

"Arrived on site to inspect dishwasher WDT751SAPZ1 not operating properly. Upon further inspection, I placed the unit in diagnostics showing error codes F9E1-drain pump failure and F7E1-motor failure. I cleared the codes and continued with testing and found the valve, dispenser, heater, and drain pump are operating properly, but the motor failed to turn on. I removed and replaced the sump assembly and retested. The unit is operating as designed, and no water leaks were observed during service, job completed. W11460945"

"Arrived on site for noise complaint. Customer provided video loud noise from fan balde,removed compressor cover found 3 way valve copper line rubbing against condenser fan blade,rerouted copper line,power cycled unit compressor and fans powered on noise no longer present"

Arrived on site. Freezer door was not sent only 2 fresh food doors. Replaced fresh food door or ss ering correct door. ; ordrng 1 LW10904379 (Fzr door)

"Arrived on site for a defective compressor. Replaced the compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. W10233960,wpw10143759"

"Arrived on site to diagnose customers concern of uneven cooking between the upper and lower ovens. Tested both ovens for accurate temperature performance using a temperature probe to record the average temperatures. Found the upper oven averaging 347?F, which is within acceptable range but slightly below the set point. The lower oven maintained an average temperature of 357?F, which is within specifications. Explained findings to the customer and demonstrated how to perform a temperature calibration if they wish to adjust the oven temperature settings for personal preference. Verified both ovens are heating evenly and operating as designed. Job complete."

"WFES3330RZ0 Arrived on site from previous tech to install parts. I installed two switches. The front left and front right switch. Then, I tested the product is working as its designed."

Arrived on site for a refrigerator WRS325SDHZ01 not cooling. The unit was unplugged when i arrived and leaking water from the freezer side. I inspected the evaporator and found evidence of it being froze up. Both fans are working and the damper is good. The unit started cooling right away. The customer said the icemaker stopped working as long time ago so im ordering a WPW10300022 icemaker and wpw10496649 extension tube for the return visit. ; ordrng 1 WPW10300022 (Icemaker) and 1 wpw10496649 (Extension tube)

Arrived on site to diagnose unit for unit making loud rattling noise. Test unit and found noise coming from wheels. Replaced repair kit all wheels and belt test unit and unit test good job complete.

"Arrived on site to diagnose dryer not drying properly and requiring multiple cycles to complete. Tested unit and confirmed the heating element is cycling on and off correctly. Performed sensor dry test and found moisture sensor functioning as designed. Checked airflow and found the dryer is not venting properly, causing restricted airflow and extended drying times. Advised customer that the external vent is likely clogged or restricted and recommended having the vent professionally cleaned to restore proper airflow and drying performance. Unit itself is operating as designed. Job complete."

"MED6500MW0 Arrived on site for a dryer, not advancing cycles. On arrival, the client stated that the dryer heats but doesn't dry. I tested ventilation to clients' homes, and it was in terrible condition . Isnowed client then I removed the vent hose and tested again client saw and is going to contact a duct cleaning company. No parts used product works as it's designed."

"Arrived on site to replace previously diagnosed parts. Upon arrival replaced gearcase (W11454372) and pulley shield (W11409708). Ran a calibration cycle successfully, then engaged a regular wash cycle and allowed unit to fill to max level. Unit filled and began agitating properly. After 510 minutes of operation, verified no leaks present from any component. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to diagnose range tripping the breaker when using the oven. Verified the issue and found the unit connected to a GFCI breaker. Customer advised that the builder had replaced the original GFCI breaker with a standard breaker, after which the unit began working properly. Because the GFCI breaker was tripping even though the unit was operating normally, contacted safety for further guidance. Safety approved replacement of the main control board to eliminate any potential internal leakage issue. Replaced the control board, reassembled the unit, and retested operation. The oven successfully preheated to 350?F on a GFCI breaker without tripping. Unit is now operating as designed. Job complete.Authorization code: WN8YZHWPL1"

"Arrived on site to test unit for FC ice maker issues, tested unit found both ice makers making thin ice cubes, extremely calcification on the dispenser tube causing water to spray in a little stream, removed calcification from dispenser, unit has good water pressure but ice makers only filling half way, replaced both valves and tested, water is now flowing better but advised customer to monitor if unit continues to produce thin ice recommend replacing the inlet valve as well, at this time job complete installed W11430645, WPW10341329"

Arrived on site for a washer NFW5800HW0 leaking and not draining. Found water stains on the front of the machine. Also found water in the bottom of the unit. I replaced the bellow w11314648 and inspected the underneath the tub. I found water dripping from a crack below the rotor. I'm ordering the W11460604 tub and W11458345 pump for return visit. Also ordering a 2 man tub job. Office will need to reschedule. Advised customer to not use it until the repair is complete. ; ordrng 1 W11460604 (Tub) and 1 W11458345 (Pump) and 1 2man (Tub job)

"MHWZ400TQ00 Arrived on site for a washer with draining issues. On arrival, I verified the drain hose was about two feet down the drain hole of the house. Then I noticed the bellow was torn and needs to be replaced. Also drain pump has failed, not draining water at all . I ordered the bellow and will need returning part. Tenant needs to reschedule for 10/29/25 that's when he will be available. No water leaks visible from main water supply. ; ordrng 1 WPW10111435 (Bellow)"

"Arrived on site to inspect washer WTW500CMW0 noises. Upon further inspection, the customer advised that the unit is making a loud popping noise during the spin cycle. I placed the unit in diagnostics showing error codes F0E3-overload and F0E9-off balance pause. I cleared the codes and continued with testing, and during the spin cycle, I could hear the popping noise that the customer described. I tilted the unit back and inspected the gearcase, rotor, stator, clutch, and slider ahd found the slider has been rubbing against the clutch due to the overload and off balanced loads, and found no signs of gearcase oil. I removed and replaced the slider ahd clutch and calibrated the unit. Retested in diagnostics, and the unit is operating as designed. No water leaks observed during service, job completed. I made recommendations for use and care, as well as detergent and fabric softener use and load size to the tenant. W10734521, W10754448"

"Arrived on site to inspect washer not draining and displaying error code F9E1. Upon further inspection, I found that the washer was not draining and verified error code F9E1. I gained access to the drain pump and found a broken wire to the drain pump. I replaced the lower harness and reassembled and tested the washer. The washer is no operating as designed. No water leaks observed during service. W11568984; O-emld tckt"

"Arrived on site to inspect washer not spinning. Upon further inspection I ran through component testing on the washer. I tested the valves, agitate, drain pump and spin functions. All components were testing as designed. I could not find any issues or replicate the issue. The washer is operating as designed. No water leaks observed during service."

"Model WDT970SAHV0. Customers stated that dishwasher was still leaking after last tech visit and recommendation. Customer said it leaked even more. Removed outer panel and ran dishwasher; could not see any leaks at the time. Ran for about 20 minutes. This unit has a mechanical lower spray arm, which can sometimes get stuck and malfunction, causing water to hit the door and leak. Advised customer to replace the lower spray arm and gave estimate. Customer requested reimbursement for the first part replaced, as it did not fix the issue. Called the office and spoke to Gary; he authorized replacing the lower spray arm without charging the customer. Removed and replaced lower spray arm W10837249. No leaks detected at the time of service."

"Arrived on site to diagnose washer WTW4816FW3 that is constantly draining when plugged in / panel unresponsive. Found model and serial number fall under SP W11766193, which calls for control replacement due to pressure related issues. Replaced control with new W11603810 and tested unit. Verified unit is operating as designed, and will start cycles properly. No water leaks found at time of service."

"Arrived on site to repair double oven KOED530PSS00 with a damaged upper door. Examined unit and confirmed a large dent in the upper door. Replaced the outer door with new outer door W11600222. Reassembled and verified no damage on the new door. Unit working as designed. Noone on site to sign for ticket, builder home."

"Arrived on site for washing machine model MVW5430MW2 not unlocking the lid and full of water. Inspected unit and work area. Unit flashed F9 E1 (long drain) error code upon arrival but had most water drained. Customer advised that when she moved the machine, it drained briefly then stopped; it unlocked, allowing clothes removal. Checked underneath and found drain out cover broken and dangling. Wires intact; drain pump connector partially removed. Pushed connector back onto drain pump; machine began draining immediately. Ran diagnostic cycle twice and shook machine during drains both timesno disturbance. Unit now working and operating as designed. Call complete. No parts installed, and no leaks were present during service."

"Arrived on site to diagnose dishwasher WDT751SAPZ1 that is leaking. Customer clarified that this is not every load, but seems to be roughly 2/10 loads run. First observation was that I needed to adjust the racks and door for it to firmly seat and latch. I found no water trails on the tub, or behind the door panel. There was some browning on the sides of the toe kick insulation, which looks like a potential source being the door not being fully closed and seated. I ran the unit with the door closing and latching perfectly and found no drips or leaks. With how infrequent the leak is, I recommended that the customer verify door is properly seated and sealed, and to run the unit with the toe kick off and watch for drips and get video. This will narrow down the source since it was not verifiable at time of service. NO WATER LEAKS OBSERVED DURING SERVICE."

Arrived on-site for a refrigerator model KRFF507HBS02 to install previously diagnosed parts. Inspected unit and work area. I replaced the freezer evaporator harness W11224591 and User Interface W11405309. I checked the heater and found the heater registered 30.3 ohms. I reassembled the unit and tested it. I found all portions of the refrigerator working and operating as designed with no leaks present during service. Call complete.

"Arrived on site to look at model WDT751SAPZ1 for customer complaint of lower spray arm being broken. Found issue with lower spray arm. I replaced spray arm, unit tested good. Customer not home to sign. Part used w11579565"

"Arrived on site to look at model MVW4505MW2 for customer complaint of unit not advancing. I ran diagnostic cycle, no error codes, unit passed diagnostic test. Customer stated he washed 2 pair of jeans, 1 towel, 2 shirts, and 4 pairs of socks. Unit was more than likely getting out of balance. I ran quick wash, unit tested good."

"Arrived on site to look at model MVW7232HW0 for customer complaint of unit out of balance. Found issue with suspension. I replaced suspension, calibrated and tested, unit tested good. No leaks at time of service. Part used w11400156"

"Model WFE550S0LZ3: Removed ground wire and set broil to 550?F. Ran for 10 minutes; breaker did not trip. Allowed oven to cool, then set bake to 450?F and ran for 15 minutes; breaker did not trip. Reinstalled ground wire and set oven to 450?F. Oven reached temperature and heated for 15 minutes with no issues. Set timer for 1 hour and instructed customer to let oven run and burn off residues. Advised customer to call us back if breaker trips again."

Arrived on site to look at model MAH6700AWW for customer complaint of unit leaking but not every cycle. I ran a test cycle and found excessive suds when no soap was added. Also found drain hose too far down into standpipe. I instructed customer to use less soap and I adjusted drain hose. Unit tested good.

"WFES3030RS0. Removed ground wire and set broil to 550?F. Ran for 10 minutes; breaker did not trip. Allowed oven to cool, then set bake to 450?F and ran for 15 minutes; breaker did not trip. Reinstalled ground wire and set oven to 450?F. Oven reached temperature and heated for 15 minutes with no issues. Set timer for 1 hour and instructed customer to let oven run and burn off residues. Advised customer to call us back if breaker trips again."

"Arrived on site to install water valve, wash plate, wash plate screw, suspension, harness and gear case. During our pairs, I found gear case sent for repairs incorrect. Im reordering gearcase and rescheduled customer for 10.27.25 reordering w11393685; ordrng 1 w11393685 (Gearcase)"

"Arrived on site for washer stuck in drain loop. On a ride will confirmed issue and found control pressure switch had failed. Replaced control and tested washer. Found unit working as designed, call complete"

Arrived onsite for unit controls locked. Found out from customer they had a power outage and lost connection to the oven. I replaced the W11600370 CONTROL PANEL as the memory was corrupted. Unit now works as designed and i gave the customer the wifi team number to ensure they set the unit up. Call complete.

"Arrived on site to replace previously ordered part. Upon arrival, proceeded to replace W11224591 evap fan motor. Tested unit and now unit is functioning as designed. No water leaks detected at this time"

Arrived on MVW5435PW1 not operating correctly. I ran diagnostics test after no errors were stored and found when in agitation or spin a buzzing occurs and skips to done. Upon testing capacitance I found the capacitor to not be holding charge and is blown. Will need to order W11395618 capacitor to repair. Schedule for 10-24-25.; ordrng 1 W11395618 (Capacitor)

"Arrived on site at apartment 225 for microwave WMMS3130RZ02 with issue of doesnt heat correctly and fan not operating. Test unit and heats correctly, but fan not operating. I test fan and only get a humming sound. Need to replace fan motor. Ordering fan motor and control. Office to reschedule ; ordrng 1 W11746340 (Fan motor) and 1 W11760376 (Control)"

"Arrived on site for dryer WED4850HW0 with issue of not operating, does not start. Upon arrival test polarity and there was zero voltage from supply. Found breaker in OFF position. Restored power and test unit by running a heated time dry. Unit is operating as designed. Job complete"

Arrived on WTW4855HW3 with continuously draining. I verified a F3E1 pressure sensor failure is present and drain pump is running. Under S code S153EB I replaced the W11607637 control and unit is now operating as designed. Call complete. No leaks.

"Arrived on site for range WFG505M0MS0 with issue of F2-E1 error codes. Upon arrival test, unit is on standby mode. I ran diagnostics and get error code F2-E1 shorted control. Need to replace control. Replaced control W11620481. Test unit by preheating to 350. Unit is operating as designed. No gas leaks present. Job complete"

Arrived on WRT108FFDM04 for fan not running. I confirmed the evaporator fan isn't running but is recieveing 120v. I replaced the fan motor and unit is now operating as designed and fan runs. Call complete. No leaks. Installed WP2315539 MOTOR-EVAP.

Arrived on site for error f9 e7 error code. Inspected unit verified no broken wires ran multiple test but error code keeps happening. Unit will need a new fan motor. Ordering part office to reschedule ; ordrng 1 W11662713 (Fan motor)

Arrived on site for refrigerator WRB322DMBM06 with temperature issues 38 in refrigerator section and 5in freezer section . Unit is operating correctly. I recommend changing temperature setting 2 notches and having customer monitor unit. Unit is operating as designed. Job complete

Arrived on site for unit not working. Upon arrival inspected unit ran diagnostics found no error codes stored at this time. Ran test cycle all components working g properly and unit completed cycle. Ran normal wash for about thirty minutes with customer. Could not find any issues with unit at this time. Unit is functioning properly and as designed to. No leaks present at this time job completed

Arrived on site for ice maker not working. Inspected unit called for water unit is not harvesting and calling for water. Unit will need a new ice maker. Replaced ice maker and tested unit is now functioning properly and as designed to. No leaks present at this time job completed

"Arrived on site for refrigerator WRT311FZDW06 with continued issues of leaks water inside refrigerator. Upon arrival,inspected unit and am not seeing any signs of water. Customer states that it happens from time to time. I inspected all previous work done and is correct. Inspected drain and unit defrost and drains correctly. Contacted Techline and spoke with Leon. There are no service pointers or known leaks for this model. Unit is currently operating as designed. Case# 21324413"

"Arrived on site for unit shaking. Upon arrival found unit unplugged, plugged unit back in and drain pump kicked on. Immediately and kept running.. Unit will need a new control. Replace control in calibrated and tested. Unit is now functioning properly and as designed to. No, leaks present at this time job completed."

"Arrived on site for dishwasher WDT531HAPM0 with issue of leaking. Upon arrival, inspected unit. Found fill valve just hanging and not secured. Four a cut in black fill hose. Need to replace hose. Ordering hose and retaining with valve snd screws. Office to reschedule ; ordrng 1 W10878507 (Inlet hose) and 1 WP304231 (Screw)"

"Arrived on site for dishwasher WDF310PAAS3 washing but not heating . Ran diagnostics got 7-1 , 6-6,8-1. Heater element is getting 22 k resistance. Unit is draining properly , and owi sensor getting good resistance . Replaced elemnt due to some rusting W10518394. Reran diagnostics test wash. All checked normal and elemnt is heating . No water leaks detected at time of service. Job complete"

"Arrived on site to replace previously ordered parts. Upon arrival, proceeded to replace W10754448 clutch, W10734521 slider, W11219115 tub, W10902814 washplate, W11449841 gearcase, W10915701 rotor and W10915700 stator. Ran calibration and diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time."

"Arrived on-site or microwave oven, not heating. In the microwave compartment model WOC54EC0HS22. Ran diagnostics and got 6-1. Replaced mag and inverter W11578579,W11578959, . Ran microwave and unit is now heating per wp specs. Job complete"

Arrived onsite NTW4516FW4 for noise and grease staining found washer belt worn. Replaced washer belt W11239857 Also determined grease issue was from product and clothes put in the washer and the washer needed a deep cleaning cycle. Washer is not leaking grease.

Arrived onsite MED4500MW0 for timer knob which is damaged. Repaired by securing stem with adhesive. Unit is now operating as designed. No parts needed. All checks good. No signer available.

"Arrived on site for unit making howling noise. Upon arrival, disassembled unit and found large amounts of lint in the blower wheel and housing. Proceeded to clean all lint buildup. Tested unit and now unit is functioning as designed."

"Arrived on site for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11608056 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed"

"Arrived on site for unit not cooling. Upon arrival, unit was unplugged. Pluggged in unit and displayed showed bdA6. Possibly not an error message but a software code for the UI or main control. Compressor would turn on for 2 seconds and then shut off. Nothing else turns on or operates except for the UI. Unable to run diagnostics because there is no information on Tech Sheet/Manual. Ordering W11546137 UI and W11546126 control. No parts replaced. No water leaks detected at this time. Office to reschedule ; ordrng 1 W11546137 (UI) and 1 W11546126 (Control)"

Arrived onsite for drain issue and found that an part supply issue had occurred preventing same day repair. Ordering correct control and returning to repair. ; ordrng 1 W11607637 (Control)

Arrived on site to apartment 1417 to install previously ordered part on washer WFW560CHW4. Replaced dispenser W11524105. Test unit and is operating as designed. No leaks present. Job complete

"Arrived on site to replace previously ordered parts. Upon arrival, proceeded to replace W10913685 console, W11128223 display and W11445310 cooktop. Tested unit and now unit is functioning as designed."

Arrived on. Site for fridge not dispensing ice . Found no ice in bin . Dispenser and ice bin are normal. Found ice cubes stuck causing g bail arm to stay in off position . Removed cubes. Dropped arm and ran harvest cycle . Ice maker harvested and filled normally . Also had to straighten out bin gasket on left side door . No water leaks detected at time of service. Collected 162.36 autho JRY3P4. Job complete

Arrived on site for oven control flashing and resetting. Verified power to oven. Verified wiring connections are good. Will need new control panel. Part on order. Office will call to schedule. ; O-emld tckt

"Arrived on site for WFG540H0ES1 range not heating . Top burners are working correctly. Found oven would light for a moment then shut off and just click the whole time, broil is doing same thing . Replaced spark module WPW10511278. Range is now preheating correctly. No gas leaks detected at time of service. Job complete"

Arrived on site to diagnose dent on oven door. Found oven door damaged ordering new oven door reschedule for Thursday. AM for first call the day of possible. ; ordrng 1 W11602609 (Oven door) and 1 W11320231 (Name plate)

"Arrived on site to test unit WMH31017FS0 for not heating. Upon arrival verified the issue. Engaged a heating cycle and confirmed all high-voltage components energized, however, magnetron produced a rattling noise during operation. After 30 seconds of runtime, water temperature in the test cup did not increase, confirming a heating failure. Removed unit from cavity and accessed internal components. Performed inspection and found the magnetron and diode had failed. Replaced capacitor (W10850446), magnetron (WPW10693025), and diode (W11256462). Reassembled unit and performed functional test. Unit now properly heats and all other components, including fan motor, light, and turntable, are operating. Unit is now running as designed, job complete."

"Arrived on site to inspect dishwasher WDT730HAMZ1turning itself on. Upon further inspection, I found the unit properly installed and had no signs of leaks. I found some scratches on the inner door panel and took photos in SDQUICKPIC. When I went to place the unit in diagnostics, I found dry water stains on and around the Start and Cancel buttons (photos). I placed the unit in diagnostics showing error code F2E1-stuck key and cleared the code, and continued with testing. The unit operated as designed. I gained access to the main control/UI assembly and didn't find any water stains on the outer casing of the control. I contacted techline and spoke to Daniel and advised of the complaint and my findings. Daniel advised that the customer needs to be more careful and not get any water on the control panel and provided Case #21299862. I contacted Safety and spoke to Lisa, and advised her of my findings. Lisa provided concessi9n #WOUAIZWP1 and approved replacing the control. I removed and replaced themcontdol and retested, and the unit is operating as designed. I advised the customer of the cause of the failure and recommended they not get the control panel wet. No water leaks observed during service, job completed. W11683480"

Arrived onsite for ongoing noise and listened to video which sounded like slipping cam gears. Possible actuator not fully disnfagingnfor agitation. Tightened cam and ensured proper alignment. Unable to replicate failure toggeling between agitation and spin. No parts. Instructed customer on findings and on design of unit.

"Arrived on site to inspect wall double oven JJW2830LL01 tripping the breaker. Upon further inspection, I found the unit with no power, and the breaker is a Square D GFCI 40amp breaker, and it's turned off. I pulled the unit out and gained access to the back of the unit to inspect the harness and other components. I tested the elements, thermostats, and convection fans, and all are good. I did not find any burnt wires or anything that would smell like it was burnt. I cycled power to the unit and tested voltage at found 246V at the bake and broil elements. I tested amp draw to the bake=12amps, convection=14amps, and broil=17amps. The customer advised that they were using the lower oven when the breaker tripped, so I tested the lower oven on Bake at 350 degrees, and it completed the preheat. I found that both broil elements have the rubber eraser type seals, and both bake elements have the plastic ceramic type seals. I contacted techline and spoke to TJ and advised of the complaint, my testings, and my findings. I advised techline that I would be replacing the broil elements based on the sercice pointer #W11490386, and techline agreed and recommended ordering them from the manufacturer. Provided case #21303468. I then spoke to Christina at Safety and advised of my findings and future repairs, and she updated their case #21265198. I am ordering the broil elements and CNOTE-ORDER PARTS FROM MANUFACTURER PER TECHLINE and office to schedule return service.; ordrng 2 W11598122 (Broil element)s and 1 CNOTE (ORDER FROM MANUFACTURER PER TECHLINE)"

"Arrived on site to test unit WMH31017HS12 for screeching noise. Upon arrival verified noise during fan operation, a high-pitched screeching was present. Removed unit from cavity for inspection and found foil tape contacting the blower wheel, creating the noise during rotation. Removed obstructing tape and verified blower wheel moved freely. Reinstalled unit and re-tested; engaged fan and confirmed noise is no longer present. Builder not on site for signature. Unit is now running as designed, no parts installed, job complete."

"Arrived on site (Unit 4107) to test unit WED560LHW2 for no power. Upon arrival found console unresponsive. Verified proper voltage present at the terminal block. Pressed power button multiple times and confirmed audible startup chime without console illumination. Replaced console (W11378949) and reassembled unit. Tested all functions, verified full operation of control interface and cycle engagement. Unit is now running as designed, job complete."

"Arrived on site to test unit for no power and unit heating up by it self, customer stated that unit had no power but the lights stayed on, when he opened the oven it was really warm in it, tested unit found no power to console and lights staying on, removed console and noticed it was disconnected, connected console and tested unit, all components are functioning properly and heaters are staying off, the heat that the customer was getting was coming from light bulbs staying on for days, called safety to document case# 21268536, at this time job complete no parts installed"

"Arrived on site to look at model KUID508HPS01 for customer complaint of unit not making ice. Found issue with recirculating pump, and shorted bin thermistor. I replaced pump, and thermistor unit tested good. Part used w11542867, and wpw10511923"

Arrived on site for dishwasher WDF341PAPB2 with issue of no power. Upon arrival test unit and unit is not responding with no lights . Test polarity at supply and is correct . Inspected junction box at bottom of unit. Found neutral wire not connected . I secured connection and test unit. Control is now responding . I ran diagnostics and get error codes F4-E3 wash motor not running and F7-E1 no heat. Ran automatic test cycle to test all components. All components operate correctly except wash motor. Need to replace sump and motor . Replaced sump and motor W11613479. Test unit and is operating as designed . No leaks present . Job complete

"Arrived on site to look at model KUWL214KSB00 for customer complaint of broken rack. Found rack was broken, I replaced rack, unit tested good. Part used w11532977"

"Arrived on site for refrigerator with freezer door gasket coming off door. On arrival I was able to reattach door gasket into f c door but upon further inspection, I found the upper right hand door gasket broken. I'm ordering W10830189 gasket. I rescheduled customer for 10.27.25; ordrng 1 W10830189 (Right hand door rc gasket)"

Arrived on site for front panel beeping randomly. Tested and found light button not responding properly. Will activate on its own and beep. Replaced front user interface. Verified operation. Call complete. WPW10151236

"Arrived on site to install previously diagnosed and ordered part per previous technician. I installed the ice maker arm. I tested the ice maker, auger and control. The refrigerator is now operating as designed. No water leaks observed during service. WP67004028. No one available to sign"

Arrived on site for a icemaker WUI75X15HB01 not draining. Ran diagnostics and everything is working as designed. I explained that you have to manually drain the reservoir after cleaning every time. No leaks detected while on site.

"Dishwasher model WDT751SAPZ1. Customer stated the unit is still leaking from the left side of the door. Removed outer door and ran dishwasher. Noted leak from dispenser assembly (previously replaced), occurring only while lower spray arm engaged. Advised customer I will order spray arms w11579565, w11573766, w11627525 and replace dispenser assembly again. Unit leaks only when in use; advised customer not to use until fixed. ; ordrng 1 W11579565 (Spray arm) and 1 W11573766 (Spray arm) and 1 W11627525 (Spray arm)"

"MVW5430MW1 Arrived on site for a washer making nosies. On arrival, I heard the nosies and found the suspension was worn out. Also, gearcase is making that squeaking nosies. I ordered the suspension and spanner nut. Returning parts will be needed. I rescheduled the client for 10/23/25 . No water leaks visible from main water supply. ; ordrng 1 W11396716 (Suspension) and 1 W11551646 (Nut spaner)"

Arrived on site for refrigerator leaking water when ice maker was used. On arrival I confirmed the issue and upon further inspection. I found the filtupe heater assembly had defected and melt it through the fill tube itself. I am ordering W11686799 fill tube amd w11087201 heater. I rescheduled customer for 10.24.25; ordrng 1 W11686799 (Fill tube)

"Arrived onsite WRQA59CNKZ00 and found unit icemaker fill cup had frozen and caused fill spout to freeze. Thawed fill spout and removed fill cup ice, unit is now operating as designed. No parts. Explained findings and repair. All checks good. No leaks detected at time of service."

Arrived on site to look at model kdte234gps1 for customer complaint of unit not washing properly. I found issue with wash motor assembly. I replaced sump/wash motor assembly unit tested good. Part used w11665769

"Arrived on site to install previously diagnosed parts on refrigerator model JFFCC72EHL03. Inspected unit and work area. Replaced compressor W11578031, drier WPW10143579, and access valve W11506635, then charged unit with 250 psi nitrogen. Pressures held for 15 minutes. Vacuumed unit to -30 psi; pressures held for another 10 minutes. Charged unit with 56 g R600 refrigerant, plugged in machine, and confirmed operation as designed. NO WATER LEAKS OBSERVED DURING SERVICE. Call complete. W11578031, WPW10143579, W11506635"

"Refrigerator MODEL NUMBER. Called techline and checked P5 connector. Reading from P5-3 to P5-4 was open. Techline diagnosed freezer thermistor failure, causing ice box temps to drop sub-zero, stalling ice maker and risking fill tube freeze. Ice maker showed E5 fault code. Techline recommends replacing freezer ambient thermistor W11724692. SR# 21300678. No leaks at time of service.SR# 21300678; O-emld tckt"

"WED4815EW1 Arrived on site for a dryer, not heating. On arrival, the client stated that the dryer starts but doesn't heat. I checked polarity and readings are not correct. I wasn't getting 240 I told the client he needs to replace the outlet or breaker . Product works as it's designed no parts used."

"Arrived on site for a WRFF3236RZ00 refrigerator not cooling. Unit was unplugged when i arrived. Customer stated it was at 70 degrees so he unplugged it. I was getting 124v at the start device so I tried installed a new one and let the unit run for about 20 minutes without getting any heat coming from the condenser line. I'm ordering W11598433 evaporator, W11547313 compressor, Wpw10143759 dye drier, w11506635 service port, cap tube, 2 hour ss tech and another start device w11524472 for return visit. for return visit. Office will need to reschedule. ; ordrng 1 W11598433 (Evaporator) and 1 W11547313 (Compressor) and 1 Wpw10143759 (Dye drier) and 1 w11506635 (Service port) and 1 Lokring (Cap tube) and 1 2hrsstech (2 hr ss tech) and 1 w11524472 (Start device)"

WTW4816FW3 Arrived on site from previous tech to install parts. I installed the control board and the water valves. Calibrated then tested product is working as its designed no water leaks visible from the main water supply.

"Arrived on site for washer stuck in drain loop. On rival confirmed unit had f3e1 in diagnostic and I replaced w11603810. I tested unit and found washer, working as designed with no leaks call complete."

Arrived on WDT730HAMZ0 for buttons not responding and unit starting itself. I found the buttons to be unresponsive and not reading input correctly. I replaced the W11637583 control and tested unit. Unit now operates as designed. Call complete. No leaks.

"Gas range model WEG745H0LZ5: Removed and replaced right front igniter with right rear igniter. Tested igniters on stove and right rear burner; right rear would still not light. Swapped right rear igniter into right front position, checked connection on spark module, and testedright rear still would not ignite. Front igniter is good; need to reorder right rear igniter part number W11661897. No gas leaks detected at time of service.; ordrng 1 W11661897 (Rr ignitor)"

Arrived on site for a washer WTW5057LW0 not cycling. Found the unit not draining. Got no resistance to the drain pump at the control. Found the harness broken at the pump so im ordering the W11643701 harness for the return visit. I drained the existing water before I left. No leaks detected while on site ; ordrng 1 W11643701 (Harness)

"Arrived on site for refrigerator needing ice bucket w 11759677. On arrival i installed part and found dispenser, working as design call, complete."