"Arrived on site with new compressor. Recovered refrigerant. Replaced compressor, coupler, and filter drier. Used nitrogen to verify no leaks. Vacuumed and recharged. Verified operation. Call complete. WPW10466675, W11506635, WPW10143759"

"Arrived on site to test unit for bent hinge, tested unit found hinges are not bent but door needed to be adjusted, adjusted and tested, unit is now functioning as designed, no leaks detected job complete"

"Arrived on site to test unit for console issues, tested unit found some failed buttons on UI but customer stated that unit has a lot of rust, inspected and found rust eating away on top and lower racks front door panel has excessive rust as well, will need to replace top rack, top rack cup holder and clips, top rack left and right adjusters, bottom rack and rack wheels, door latch and strike, front door panel and Console UI, ordering parts, office to reschedule, no parts installed ; ordrng 1 W10875388 (Front panel) and 1 W10910625 (Console assembly) and 1 W11527890 (Lower rack) and 1 W11501779 (Upper rack) and 1 W10756567 (Top rap cup holder) and 2 WPW10663572 (Clip)s and 1 WPW10544004 (Strike) and 1 WPW10653840 (Door latch)"

On arrival verified complaint of unit not making ice. Found temps are good but ice maker grinds and water valve hums. Dispenser has water. Replaced icemaker and dual valve. Unit is now functioning correctly. No leaks detected during service. Job complete. Installed wpw10341329 and w11658802

"Arrived on site to drop off previously diagnosed parts. For the customers request, we dropped off the upper and bottom clips in her mailbox. The customer is going to install them themselves. Call complete. W10854425 & WP98234."

"Arrived on site to test unit for anti tip bracket issues, tested unit found power cord stuck in the anti tip bracket preventing oven foot to slide in the bracket, removed cord and secured oven, unit is now functioning as designed, no leaks detected job complete no parts installed"

WCG97US0HS05 Arrived to inspect flame going out. The middle burner would loose flame when swept between simmer and normal burner settings. Office to order valve. No gas leaks detected during service. Please schedule with SO# 414083; ordrng 1 CNotes (Schedule with 414083) and 1 W11246817 (Dual Valve)

Arrived on site to test unit for no interior light. Replaced damaged bulb(W10886919). Unit now working as designed. Job complete.

Arrived on site for a refrigerator that is not cooling properly. Inspected unit and work area. I checked the freezer temperature and found the freezer at 18?F. Found no evidence of any defrost issue in the freezer section. I gained access to the compressor area and found a leak present at the return line coming from the condenser. I evacuated the charge and rib raised the line. I charged the ended up with 125 psi of nitrogen and found pressure hold for 25 minutes. I vacuumed down the unit to -31 psi and found pressures hold again. I charged the ended up with 56 g of R600 and tested the unit. I found the unit working and operating as designs. Call complete. No parts were replaced.

"Arrived on site to test unit for wet clothes at the end of cycle, tested unit found slider not engaging, replaced control and clutch, ran diagnostics cycle, all components are activating properly, unit is now running as designed no leaks detected job complete installed W11621180, W10754448"

On arrival verified complaint of unit not draining or running. Replaced strike and harness per previous diagnosis. Drain pump functions. DP ordered was wrong pump. Unit is working correctly. Job complete parts installed w11457841 and w11569161

"Arrived on site to replace previously diagnosed parts. Customer had no additional information about the water leak, just that every time she flips it to the dryer unit has standing water under it. Replaced dispenser assembly (W11413407) and faucet switch assembly (W11569112) as precautionary. Ran diagnostic multiple times, no water leak is present. Cannot mimic leak. Unit is running as designed, no leaks detected, job complete."

"Arrived on site for no ice. Removed icemaker housing,resecured harness cleaned calcium from fill tube,ran icemaker harvest passed ran fill test passed"

Arrived I site to inspect unit for not cooling freezer. Upon closer inspection found compressor running non stop and thermistor reading correctly. Replaced control compressor now shuts off but heater still isnt activating. Replaced heater and connect harness for surrounding components. Unit is running as designed. No leaks present at this time. Job complete. USED W11650659

"WRS331SDHM08 Arrived to inspect leaking. I did not find water in the dispenser area, but found it around the door gasket on the FC door, in the mullion area. The cabinet was not set correctly and there was a significant mis-alignment of the doors. The FC gasket was contacting the cabinet, but at the top, it was fully expanded and allowing too much thermal transfer. I corrected the issue and squared the cabinet. I advised the maintenance personnel that the apartment was humid, which can cause excessive sweating of the refrigerator gasket areas and they may need to service the HVAC system to bring the humidity to a more manageable condition. No leaks observed during service."

"Arrived on site for range making a squeaky noise, upon arrival found noise generatorEd from front side of cooktop if it was pressed down on to heavily. Instructed customer that was normal and that it wasnt recommended to lean on front side of glass cooktop. Call complete"

"Arrived on site for loud noise. Diagnosed noise from fan assembly,replaced evaporator fan added pad to back of housing,reassembled unit noise no longer present. Used 2 w11113654,w11024089"

"5/16/24 13:08: PR rspndd 5/16 THU, Builder had two service calls for 2118 and did not have another unit that needed a refrigerator door. Opened box and found new door damaged. Good to close this call out."

"Arrived on site for a range. That is not heating. Inspected unit and work area. Upon entry I found the control flashing an F1 E0 (main control failure) error code. When canceling it out, I found it immediately popped back up and not allow the customer to use the oven. The customer advised that it happened right after one of the electrical storms recently. I want to head and replaced the main control and tested the unit. I found the unit was working and operating as designed. Call complete. W11536794."

"Arrived on site for no cool. Unit unplugged at time of visit,powered unit checked removed compressor cover,compressor powered on,checked joint connections good,discharge line warming up,removed evaporator cover let unit run frost forming on evaporator,ran diagnostics all thermistors passing unit working at time of visit."

Arrived on site to test unit for unit not working. Test unit and found and control board. Replaced board test unit and unit test good job complete. W11683650

"Arrived on site to install previously diagnose farts. Inspected unit and work area. I replaced the compressor, dryer, and access valve and charge the unit up with nitrogen. I found no pressure drops for 15 minutes. I vacuumed down the unit to -31 psi and found pressures hold again. I charged the unit up with 50 g of R600 and tested the unit. I found the unit cooling and operating as designed. Call complete. W11506635, WPW10143759, and W11547313."

Arrived onsite for previously diagnosed parts. Installed the arm and the element on to the unit and tested. Ran the display in diagnostics mode and it passed with no issues. W10518394 WPW10491331

"Arrived on site to test unit for not starting, tested unit found broken slider , replaced slider from job 413390 and tested, unit is now running as designed, no leaks detected job complete installed W10734521"

"Arrived on site to replace previously diagnosed parts. Replaced valve (W11512399) as precautionary and installed pressure regulator (W10786952) with supply line (8212547RP). Secured water lines in the back, tested unit, unit is now running as designed, no leaks detected, job complete."

On arrival verified complaint of unit not washing. Found error code of f8e1. Ran diag test and found cold valve not activating. Main board is not sending voltage to the valve. Replaced main and retested still no function but is now getting voltage. Verified source flow. Replaced water valve and unit is now functioning correctly job complete. No leaks detected during service. Installed w11210459 and w11124783

Arrived on site to test unit no answer at the door. Called customer and he said they had told him we would be there between 8-12. He will need to reschedule office will need to reschedule ; O-emld tckt

"Arrived on site for alarm going off. Found lower door missing flange that engages light switch,ordering a new drawer,office to check new drawer for flange; ordrng 1 W11568937 (Drawer)"

"Arrrived onsite for unit not cooling. Upon arrival unit was unplugged. Powered unit and compressor rattles and no signs of refrigerant flow thru evaporator. Can also hear hissing from cap tube near lokring at evaporator. Unit will need sealed system repair. Aluminum cap tube, 134a. Ordering compressor, evaporator , dryer, access valve and lokring kit. Office to schedule 2hr sealed system repair. ; ordrng 1 W11209866 (Compressor) and 1 W11407409 (Evaporator) and 1 Lokringkit (Lokring kit) and 1 W11506635 (Access valve) and 1 Wpw10143759 (Dye drier)"

"Arrived on site to test unit for lights not turning off, tested unit found failed control, replaced and tested, unit is now running as designed job complete installed W11545876"

Arrived on site for range needing w1077916 element. Upon arrival confirmed issue and installed part. During test found control w1165552 also failing and replaced it tested unit and found range working as designed. Call complete

Arrived on site to test unit for sparking burning smell. Customer was under the impression unit was under a 10yr warranty. Advised customer cabinet and magnetron are the in out parts covered. Customer denied service and stated they will be calling Maytag and/or purchasing new unit. No service provided. No fee collected. No parts replaced at this time.

"Arrived on site to diagnose washer with F0E7 error. Tested unit and found it does progress for me, but restarting brings it back to a clean washer cycle. Service pointer for maytag units also references this error, and it gets resolved with a software update. Advised customer to install whirlpool app and set up with washer to push software update. When ur an the unit I heard it clicking on the bottom end. Found nothing loose and slider seemed fine. Advised to follow up if error / clicking gets worse and we can replace the bottom end (rotor / stater / gearcase / slider) at once. Unit should work as designed with software update. Repair completed."

"Arrived on site for washer. Per customer, customer was told by whirlpool they were sending out a different company. Customer demands unit gets replaced and wants to contact Maytag. No service preformed call complete"

Arrived on site to repair broken door switch. Replaced switch W11123941. Test unit and is operating as designed. Job complete

"Arrived on site with 2nd man to install previously ordered parts. Replaced motor W11234001, thermal cut off 280148, thermistor WP8577274, and control W11565024. Test unit and is operating as designed. Job complete"

On arrival verified complaint of rails broken. Replaced previously diagnosed parts. Rails are now fixed and working after replacing wheels attached to tub. Job complete no leaks detected during service. Installed 4x w11458872

"WOC54EC0HS20 Arrived to inspect reoccurring prior issue. Upon arrival, discussion with the customer revealed the main issue was the power loss message and indication within the DRO. The MW door issue had somewhat returned as well. The customer had a servicer attempt a repair to the receptacle, mounted upside down within the cabinetry, that would not hold the plug for the unit in place. The receptacle was not replaced and the plug was zip-stripped in place, which may not correct the internal issue within the receptacle. I removed the UI and inspected/adjusted the data/VCC/G lines and secured. Reinstalling the unit into the cabinet, and correcting the mounting screw position, the MW door issue was fully resolved and the interlocks could not be made to disengage, unless force was applied to the door in an opening direction. The customer will monitor for power loss, which I highly suspect the receptacle is the cause, but we will order controls and other parts that are dedicated to the power supply within the unit. The customer will contact us if the issue has been resolved. ; ordrng 1 W11600321 (UI) and 1 W11356990 (Harness, Communication) and 1 W11261167 (Control, Oven) and 1 W11578573 (Noise Filter)"

Arrived onsite for range with error F3E0 temperature sensor failure. On inspection the sensor was open. Installed new sensor and tested the error was still popping up. Installed a new control board and tested the unit and now it heated to 350? with no issues. W10833885 W11620570

Arrived on site to install previously diagnosed part. Inspected unit and work area. I replaced the ice container and tested the unit. I found the unit was working and operating as designed. Call complete. WPW10558424.

Arrived on site for dishwasher not draining and making a rattling noise when draining . Found what looks like pistachio shells in drain pump impellers . Replaced pump W11219380. Instructed on scraping plates . Also ran a vinger cycle to clean tub out . No water leaks detected at time of service . Job complete

"Arrived on site for moisture issues. Customer had unit unplugged,found broken missing flap on right side door gasket,replaced gasket checked door seal good. Powered unit on ran diagnostics all test passed. Used 1 w10917313"

"Arrived on site to test unit for dispenser not opening. Found electrical connection was not connected. Secured connection, unit now working as designed. No leaks detected. No parts replaced. Job complete."

On arrival verified complaint of not making ice or dispensing water. Replaced filter housing per previous diag and found unit is now functioning correctly. Unit dispensing water and filled ice maker. Job complete no leaks detected during service. Installed wpw10121138

"Arrived on site to perform sealed system repair. Replaced compressor , dryer, and access valve. Check for leaks using nitrogen. Pulled vacuum and held. Charged per spec and tested. Unit is functioning properly. Notified customer to give 48 hours for temperature to stabilize. Job complete. Used w11574734, w11506635"

"Arrived on site to install previously diagnosed part. Replaced door panel (WPW10629473). Unit is now functioning as designed, job complete."

"Arrived on site for bottom panel not mounting. Upon arrival,inspected unit and found failed mounting clip. Need to replace clips. Ordering clips. Office to reschedule. Please add to cancellation list. ; ordrng 2 W11318207 (Clip)s"

"Arrived on site to follow up on refrigerator making a higher pitched harmonic noise when compressor was running. I examined the unit and found the noise to be consistent with what I hear on other similar R600 units. Advised there is no repair we can make to limit the noise, since it's internal to the sealed system. Reported to tech line, kept under previous SR 7738987466. No parts used or repair needed. Customer advised they can contact customer service if they are dissatisfied with the unit. Call completed."

"Arrived on site to install previously diagnosed and ordered parts. Due to the same failures as previously repaired in 2023, I contacted techline and spoke to Leon and advised of the complaint, previous repairs, and my findings. Leon advised to repair the unit as needed. Leon provided SR#7739104258. I advised the customer of my conversation with tech support and provided the SR number to them and recommended they contact customer service. I removed and replaced the gearcase, cam, belt, basket hub, agitator bolts, and agitator coupler. Calibrated the unit and tested in diagnostics. Unit is operating as designed. No water leaks observed during service, job completed. W11213879. W11454738. W10721967. W11561052. W10772621. W10772621. W10528947"

"Arrived on site for oven not turning off. Verified cooktop working, found oven turns on but then the cancel button does not work. Removed back panel. Verified heating elements are good and not shorted. Replaced main control. Verified operation. Call complete. W11594224"

Arrived on site to replace previously diagnosed door. Contacted Techline and inspected unit with Techline. Found foam strip was not installed in proper location. Techline is wanting a new foam strip installed in proper location. Scheduled for 5/22. SR#7739104403; ordrng 1 W11159728 (Foam strip) and 1 W10407216 (Door gasket)

Arrived on site for refrigerator forming ice in fc. Upon arrival found gap in warped fc gasket. Reshaped gasket and found no gaps. Removed ice. Unit works as designed. Call complete

Arrived on site for range not turning on and sparking. Upon arrival confirmed failure and found terminal block melted on L2 side. Ordering WP9761958 terminal block and rescheduled customer for 05/23/24; ordrng 1 WP9761958 (Terminal block)

"Arrived on site to inspect refrigerator leaking water at the back of the unit. Upon further inspection, I pulled the unit out and found the tenant had connected a filter to the unit at the back of the unit (photo). I found no leaks at the unit, but did find dry water stains on the back wall at the water source (photo). Also found where the flooring was buckling and peeling up to the right of the unit at the cabinets (photo). I found the water turned off and turned it on and dispensed water and found the tubing at the valve that goes to,the water dispenser was not fully inserted to the valve and was leaking. Adjusted the tubing and retested and unit is operating as designed. No water leaks observed at the end of service, job completed. No parts installed."

Arrived on site to test unit for grinding noise. Unable to replicate issue. Unit is currently working as designed. Advised customer unit will make different noises compared to older units. Customer had concern with no softer dispenser. Advised to use downy ball dispenser as recommended in owners manual. No leaks detected. No parts replaced at this time. Job complete.

"Arrived on site to test unit for no power tested unit found breaker tripped, inspected junction box and found the wires not connected properly fixed connections but unit is not turning on, found shorted thermal fuse, replaced and tested, unit is now running as designed, job complete WP3392519"

"Arrived on site for right door not closing. Found right door popping open,replaced hinge door,bracket and shim hinge,tested door operation unit working as designed door closing and staying closed. Used w11171640, w11173560,w11673500; used 1 W11673500 (Hinge door), 1 W11173560 (Bracket), and 1 W11171640 (Shim hinge) from stock"

Arrived on site to test unit for unit not heating. Test unit and unit heating correctly at this time. Found unit giving error code of interior lights not working. Will need to replace control board. Rescheduled for 5/24 ; schdld next appmnt for 5/24 FRI !

On arrival verified complaint of leaking. Customer states the unit leaked onto the floor and flooded the house. Customer had door open after a cycle and didnt see the water valve would not shut off which caused it to over flow out the door down to the drip pan and onto the floor. The drain pump does not run constant in flood mode which caused it to not catch up with the flow of water. Replaced the water valve and ran a cycle to confirm unit does not leak any further. Job complete. No leaks detected after repair. Water waiver was signed. Parts installed w11434044

Arrived onsite for IM not properly ice. On inspection the ice maker made ice over the last week. The customer was surprised it had ice. He showed the frost buildup in the fc. Most of the ice was in the back of the fc.gain access to the back of the unit and found that the p-trap had a air gap. I pulled and clean the p-trap and add silicone to the p-trap to seal it. Customer is going to defrost the fc to get raid of the ice sickles. No parts installed on this service call.

"Arrived on site to inspect unit for not washing clothes on any cycle. Upon closer inspection found error code f0e9 for off balance load. Ran test cycle to activate individual components, unit ran as designed noticed significant rocking, leveled unit and still had issue. Found holes not punched through basket. Will need to order basket and return. Office to reschedule. NONPARTS USED; ordrng 1 W11513244 (Basket)"

Arrived on site with 2nd man to install previously ordered Front left electrode W10617809. Removed wall oven to access cook top. Replaced front left electrode. Test unit and is operating as designed. Job complete

"Arrived on site for no lights. Found with deli door with ui control fully opened lights power on diagnosed a broken wire in the deli harness,replaced harness assembly powered unit on lights and deli control working as designed. Used W11170612"

"Arrived on site to install previously diagnosed and ordered parts. Due to the valve and control failures and per techlines recommendations, I removed and replaced the valve and main control and calibrated the unit. Tested the unit in diagnostics and its operating as designed. No water leaks observed during service, job completed. W11222849. W11629601"

"Arrived on site for freezer not turning on. Upon arrival confirmed issue and found control wouldnt power on or show any leds, verified power supply was correct and replaced control w11496870. I then found start device broken and replaced it w11092533. Found unit working as designed and informed customer to give it 24 hrs to stabilize temps. Call complete"

Arrived on site for basket falling off. Found top left of refrigerator gasket does not go into groove. Replaced gasket. Used heat gun to form in place. Call complete. W11240749

Arrived on site to test unit for blower not working. Test unit and found screw stuck in blade. Removed screw test unit and unit test good job complete. No parts used.

"Arrived on site for a refrigerator that is not cooling properly in the freezer section. Inspected unit and work area. The customer advised that after they initially called in, the refrigerator corrected itself in 24 hours and has been working ever cents. He did still want the refrigerator looked at. I checked the temperature in the freezer and found it at 9?F and beginning to cool. I had my temperature probe in the freezer for 10 minutes and found temperature is drop down to 6?F. I checked temperature of the refrigerator and found it at 36?F. I found no evidence of any defrost issue of any kind. the customer explained the unit has been working fine both before and after, but he just didnt know exactly what happened. I tugged on the freezer door and found the left side pop out whenever you pulled on the left-hand side of the door. When you went to close it, if you did not slam it, the left side would remain partially open. I did explain to the customer that that can cause the issue that he was referring to due to ambient air flow getting inside the freezer section. I did inform the customer that he will need to open it from the right or middle side and to make sure that the door is fully closed whenever they close the freezer door. explain to the customer that that would be the only likely solution as everything else is working and operating as designed. Call complete. No parts were installed."

Arrived onsite for broken door latch and failure to drain. Repaired drain wiring and replaced door latch mechanism. Unit is now operating as designed. W11670519

On arrival verified complaint of screeching during wash. Found cold wash valve screeching. Replaced both valves and unit no longer screeches. Unit is working correctly. Unit is not leaking. Job complete installed w11316255 and w11316256

Arrived on site to test unit for not completing wash cycles. Found cold water valve receiving proper voltage but not opening. Replaced housing assembly(W11127357). Completed diagnostics with no issues. Put unit into normal wash cycle and allowed to advance from sense to wash to rinse. Unit is now working as designed. No leaks detected. Job complete.

"Arrived onsite for dishwasher not powering on. On inspection the unit worked not power. Tested the outlet and had 123 vac. Then went to-the terminal block and tested and had 122 vac at the terminal block. I then went to power it on and it came on. I rechecked the wire nuts and they seem to be ok. Ran the unit in diagnostics mode and when I was put in diagnostics mode I realized that the unit was not mounted to the cabinet. Customer says the unit slide back to far and they moved forward.I informed the customer that what caused the wires to come disconnected from each other in the wire nuts. Lowes did not mount the unit and the mount bracket are nowhere to be found. Ordering new brackets, o parts were installed. ; ordrng 2 WP8269145 (Bracket, mounting)s"

"Arrived on site to install previously diagnosed part. Replaced valve (WPW10179146) and melted ice in fill tube. Ran diagnostic on IM, IM harvested and filled properly. If issue returns would advise returning with new FC door, control, icemaker, and valve to ensure completion. At this time unit is running as designed, no leaks detected, job complete."

"Arrived on site ,replaced gearcase ,stator , rotor clutch , wash plate,slider . Ran diagnostics and calibration tests . All checked normal . No water leaks detected a time of service . Parts used W10902814, W10915701, W10754448, W10734521, W10915700, W11393685. Job complete"

Arrived on site to inspect unit for not cooling either section. Upon closer inspection unit was unplugged. Plugged unit in compressor kicked on. Exposed Evaporator unit never frosted over and could hear a hissing noise in fc. Ordering sealed system job and evaporator. Office to reschedule. NO PARTS USED; ordrng 1 WPW10507886 (Compressor) and 1 Wpw10143759 (Dryer) and 1 W11506635 (Acces valve) and 1 W10836706 (Evaporator)

"Arrived on site for unit giving communications error code. Tested Unit and found UI and main control Not communicating and unit shutting down mid cycle . To ensure a good fix, Replaced both UI and control. Tested and unit is now functioning properly. Job complete Used W11723354, w11125152."

"Arrived on site to test unit for touchscreen not working. Tested unit found that it will need a new console. Console I received was incorrect due to model number given being incorrect. Will need to order correct console for return visit. No parts installed, ordering part, rescheduled for 05/22.; ordrng 1 W11600366 (Console)"

"Arrived on site for not draining, upon arrival, unit is full of water. Test unit and drain pump only hums. Had to manually drain with vacuum. Replaced drain pump W10906604 and test unit. Unit is now operating as designed. No leaks present at this time. Job complete"

Arrived on site for unit having snow buildup near the ice dispenser. Customer says it happens once bucket is full. Found door gasket was not sealing properly on top right corner. Used heat gun to form into place. Verified operation. Call complete. No parts

Arrived on site with new sensor. Removed and replaced sensor. Verified operation. Call complete.

Arrived on site with new element. Replaced back right element. Verified operation. Call complete. W11396790

Arrived on site to test unit for left front an right front burners igniting after flame. Replaced both burnt heads and burner caps test unit and unit test good job complete. W11344539 X2 W11344538

"Arrived on site and replaced previously diagnosed motor(W11549461). Engaged unit and found L2 relay on control was blown. Replaced control(W11525996), unit now working as designed. Job complete."

"Arrived on site to inspect dishwasher not getting detergents off of dishes. Upon further inspection, I found the element was badly warped, but once I advised the customer, I found it was an aftermarket part and not for this unit. I placed the unit in diagnostics showing error code F7E1-heater failure. Cleared the code and continued with testing and the unit operated as designed except for the heater and the unit showed the error code at the end of testing. I removed and replaced the element and retested and the unit is operating as designed. No water leaks observed during service, job completed. W10518394"

"Arrived on site to inspect venthood noises. Upon further inspection, I tested the blower on all speeds and in the high speed, I could hear a faint whistling noise. I attempted to adjust the blower assembly and retested and the noise was still there. Once the blower was on for approximately 30 seconds, I couldnt hear the noise. I removed and replaced the blower and retested and the noise is still there. I inspected the vent area and found nothing obstructing the airflow. I contacted techline and spoke to Butch and advised of the complaint, my findings and my repair. Butch agreed with the noise being normal and provided SR#7739107139. No one available to sign for receipt and received VM when calling customer. Unit is operating as designed, no further repairs needed. Job completed. WPW10291577"

Arrived on site to test unit for console locked. Unable to to get unit unlocked. Model number on file was not correct. Ordering proper console. Office to reschedule. No parts replaced at this time. ; ordrng 1 W11600370 (Console)

"Arrived on site to install previously diagnosed and ordered parts. Due to the spark module failure and the cooktop center burner not igniting properly, I removed and replaced both parts and tested. Unit is operating as designed. No gas leaks erected during service, job completed. W11435660. W10860916"

"Arrived on site for frost build up on fresh food evap cover . Called tech line . Ran thermistor tests ,and temp checks . Fresh food temp @50,freezer @20. Fans are running . Found weak frost pattern on fz evap. Tech line recommended replacing evap for possible restriction. Ordering both evap , compressor,fresh food fan harness , fz evap fan and harness 3way valve . 4 service ports,uv drier , nitrogen . Weight 3hrs Cal to set return Sr 7739109960; ordrng 4 Serviceports and 1 Uvdrier and 1 Nitrogen and 1 Weigh3hrs. and 1 W11033168 (Fresh fan harness) and 1 WPW10389152 (Fan support) and 1 W11492867 (Fresh evap) and 1 W11654344 (Compressor) and 1 WPW10608485 (Fz evap) and 1 W11032800 (Fz fan)"

Arrived onsite and found customer cooking on all burners making access to repair not possible in a timely manner. Found front left burner possibly only ever producing ultra simmer temperatures. Returning with switch and burner. Advised customer will need to make sure the cooktop is not in use at time of service. ; schdld next appmnt for 5/22 WED !

Arrived on site for dryer squeaking when starting . Used pads under motor mount and heater bracket . Unit is sounding normal. No lint build up . Unit has been heating correctly . Job complete

"Arrived on site to install previously diagnosed and ordered parts. Due to the element failure and door gasket leaking, I removed and replaced the parts and while replacing the element, I found where the sump assembly had previously leaked at the motor gasket (photo). I removed and replaced the sump assembly and tested the unit. Unit is operating as designed with no further leaks. Job completed. W10518394. W11613480. W11498831"

"Arrived onsite for burner not working. On inspection found that the spark is intermittent. It does not spark every time you try. It lights 1 out of 4 times you try. Ordering all parts for spark. On further inspection found the center burner will go out when going from large flame to,the simmer flame ordering a new valve. No gas leaks detected during service and no parts installed. ; ordrng 1 W11246817 (Center valve) and 1 WPW10475149 (Spark module) and 1 W11507531 (Ignitor) and 1 W11561436 (Main harness)"

"Arrived on site to test unit for leak. Ran multiple diagnostic cycles, ran fill test, and ran fabric softener fill, could not mimic leak. Due to customer claiming leak has been forming at the front left corner of the unit, and finding water marks on inside of the cabinet, replaced tub ring (W11590590) as precautionary. Ran another diagnostic, unit is running as designed, no leaks detected, job complete."

"Arrived onsite for compressor failure and replaced the compressor and added dye drier and access valve. Inspected joints and verified sealed and not restricted. Pulled vacuum for 20 minutes which held and charged with 54 g of r600a. Unit is now operating as designed. WPW10143759, W11557425, W11506635"

Arrived onsite for condensation and found cause to be liner gapping. Repaired by sealing the gaping. All checks good. W10841140

"Arrived on site for a dryer that is not drying clothes well. Inspected unit and worst area. The customer advised that she is having to run a cycle and a half to get clothes dry. I test the unit and found the unit was tumbling and heating as designed. I checked the outside for airflow and found, barely any airflow coming through the vent on the outside. I looked up into the vent and found a huge pile of lint buildup inside of the vent hose. I removed the lint buildup and found proper airflow immediately. I did advise the customer that this was the cause of the issue and that they may need to clean up their vents a little more frequently. I did advise them that they have quite a few snails that have worked our way into their vents, and that they may need to clean those out to prevent further issues from occurring. The unit is working and operating as designed. Call complete. No parts were installed."

"Arrived on site to test unit for not sealing. Found air leaking into the FC. Fluffed up gasket with a heat gun to ensure a proper seal. Unit is now sealing and functioning as designed, no leaks detected, no parts installed, job complete."

Arrived on site to install new microwave wrapper to resolve bulge in the side. I found the new wrapper to be bent and unusable. I removed the old wrapper and straightened it out to be as flush as possible and reinstalled. Verified a much better fitment. Repair completed. No parts used.

Arrived onsite for a dishwasher that is tripping the breaker. I check for stored error codes finding none. I ran the service cycle and the machine complete the cycle and worked as designed. The heater was drawing 7.37amps in the wash cycle and starts out drawing the same in the dry cycle. The circuit breaker never tripped. Call complete.

"Arrived on site to diagnose dryer not starting. Tested unit and found no response. Checked wiring and found L1 wite burnt and shorted to the neutral wire. Used terminal block kit to repair damaged wires and resolve. Customer needs to replace the power cord as well, since L1 was also damaged on the cable. Unit should work properly with a new cable. Repair completed."