We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near New Braunfels, TX 78132
Andrew
Job Details: 03/14/2023
Arrived on site and replaced previously diagnosed UI board. Unit currently working as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES04
Near Kyle, TX 78640
Andrey
Job Details: 03/14/2023
"Arrived on site to replace previously diagnosed RC door, replaced door and tested unit , door is sealing good, door is in perfect order, job complete"
We serviced a
JENN-AIR REFRIGERATOR
Model JBSS42E22L00
Near Austin, TX 78751
Luis
Job Details: 03/14/2023
Arrived on site. Noise is due to evaporator fan running to circulate air through system while compressor is not running
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ1
Near Georgetown, TX 78633
Gerry C
Job Details: 03/14/2023
"WFG975H0HZ1 Arrived to inspect clicking and gas odor. Upon initial discussion with the customer, they told me the odor they thought was potentially gas, was actually another chemical used within the home on an unrelated item and had figured that out prior to our arrival. There was also concern of a clicking noise. I tested the unit through a 350?F bake to ensure operation and it heated and cycled as designed with the following temperatures: initial preheat claimed at 374 and climbed to 385 before cycling off, which is expected. Cycling temperatures were 349, 387, 346, 384, 343, 382. The average being nearly 15? too warm, I discussed with the customer and set it at -10 and provided instruction on how to change if needed. The prior low temperature-use clicking did not come back and all operations were normal and as expected. The sound heard was the ticking from the normal expansion and contraction heard through the baking cycle and I advised the customer it is normal. The unit ignited every time on the first audible spark. No gas leaks detected during service. Per service notes, I contacted the MFG Safety line hand reported my findings. MfrRef # 7735908817"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Liberty Hill, TX 78642
Lou
Job Details: 03/14/2023
"Arrived on site to inspect refrigerator lights not working and the open door indicator coming on & off. Upon further inspection, I found the RC lights not turning on when the doo is open and the open door indicator staying on after the doors have been closed. I cycled power to the unit and found that the controls had not been reset at the previous repair. Also, I found digits missing or fading on the UI. I removed and replaced the UI and retested the unit and it is operating as designed. No water leaks observed during service, job completed."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Martindale, TX 78655
Andrey
Job Details: 03/14/2023
"Arrived on site to test unit for noise, tested unit found noise coming from fail bearing, wheel ceased up and made a flat spot on rubber, replaced all parts in repair kit, tested unit, noise is now gone unit is running as designed, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Niederwald, TX 78640
Leonardo
Job Details: 03/14/2023
Arrived on site to test unit for unit not getting water. Test unit and found water turned off under sink. Turned water on test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Seguin, TX 78155
Andrey
Job Details: 03/14/2023
"Arrived on site replace previously diagnosed control and drain pump, replaced parts and tested, all components are activating properly, unit is now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model AMV2307PFS0
Near Seguin, TX 78155
Andrey
Job Details: 03/14/2023
"Arrived on site to test unit for damaged door, tested unit found damage on top left corner, replaced door and tested, customer approved, job completed"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Seguin, TX 78155
Andrey
Job Details: 03/14/2023
"Arrived on site to test unit for buzzing noise, tested unit found shift actuator not disengaging properly causing motor to buzz, replaced actuator and tested, unit is now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Seguin, TX 78155
Andrey
Job Details: 03/14/2023
"Arrived on site to test unit for squeaking noise, tested unit found a loud screeching noise comes and goes at spin, removed cam and found oil leaking inside, previous company attempted to fix with a tighter belt which is not correct, replaced gear case, cam, belt and shift actuator as precautionary, tested unit, unit is now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Marion, TX 78124
Andrey
Job Details: 03/14/2023
"Arrived on site to test unit for melted spray arm, tested unit found spray arm has popped off during cycle and melted on the heating element, element or tub was not damaged call safety to report findings, got authorization to proceed with repair, replaced spray arm tested unit, unit is now functioning properly, no leaks detected job complete"
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near New Braunfels, TX 78130
Andrew
Job Details: 03/14/2023
"Arrived on site to test unit for not starting. Found thermal and cutoffs were bad. Replaced fuses, unit now working as designed. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Lakeway, TX 78734
Paul
Job Details: 03/14/2023
Arrived onsite for a dishwasher that leaks water at the front left corner. I pulled the machine out and checked the rails and looked for water trails finding none. I ran the diagnostics cycle and found a couple of drops of water dripped from the left side under the door. I found the door seal leaking at the top left corner and water running down the door jamb and dripping. I replaced the door gasket and retested. The dishwasher no longer leaked. The unit is working as designed. Call complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS01
Near Burnet, TX 78611
Maurice R
Job Details: 03/14/2023
"Arrived onsite for icemaker machine not working. On inspection the unit had no power, on further inspection found that the power to the pump was not seated all the way. Once it was plugged in securely the unit powered backup. The unit is operating as designed and there was no water leak detected during service."
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS05
Near Liberty Hill, TX 78642
Maurice R
Job Details: 03/14/2023
Arriving onsite for broken glass in oven. Installed glass and tested unit. Oven working as designed.
We serviced a
WHIRLPOOL RANGE
Model KSGG700EWH0
Near Austin, TX 78757
Kimo
Job Details: 03/14/2023
"Arrived onsite for a oven that is having Internet issues where the royal function would turn itself off, and the unit would be on its own with no one pushing buttons. Upon arrival I I put unit into broil and monitored it for about 15 minutes and found no issues through speaking with customer. He said he usually starts beeping after dinner and after they cleaned the unit I performed a few more tests and cannot get the feeling to happen due to the units intermittent behavior I replace to the control and advise the customer to be careful when cleaning the unit if they are using soap and water to keep moisture/water away from the keypad as best as they possible we can. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Cedar Park, TX 78613
Kimo
Job Details: 03/14/2023
Arrived on site for a DW with a top rack that has fallen off. Upon inspection I found that the rack adjusters broken. I replaced them and tested unit and found unit operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Canyon Lake, TX 78130
Leonardo
Job Details: 03/14/2023
Arrived on site to test unit for F2E2 error code. Replaced control board and ui test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Canyon Lake, TX 78130
Leonardo
Job Details: 03/14/2023
Arrived on site to test unit for unit not draining. Test unit and found clogged drain hose. Cleared drain hose test unit and unit test good job complete.
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GL0
Near New Braunfels, TX 78132
Leonardo
Job Details: 03/14/2023
Arrived on site to test unit for unit not starting. Test unit and found unit not draining. Removed drain pump and found glass stuck in drain pump. Removed glass test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Cedar Park, TX 78613
Kimo
Job Details: 03/14/2023
Arrived onsite for a DW with a top rack that has fallen off. Upon inspection I found that the rack adjusters were broken. I replace them and tested unit and found unit operating as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDT530HAMM0
Near San Marcos, TX 78666
Leonardo
Job Details: 03/14/2023
Arrived on site to test unit for damaged handle. Replaced handle test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Austin, TX 78717
Vincent
Job Details: 03/14/2023
"Arrived on site for dishwasher, inspected unit and work area. Installed new sump and motor and tested. Unit is now operating as designed. No leaks where observed during service."
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS07
Near Cedar Park, TX 78613
Vincent
Job Details: 03/14/2023
"Arrived on site for microwave, inspected unit and work area. Removed unit from wall and disassembled. Tested the fuse and found it open. Replaced the filter board and unit is now operating as designed. Job completed."
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ00
Near Austin, TX 78750
Vincent
Job Details: 03/14/2023
"Arrived on site for microwave. Inspected unit and work area. Customers complaint was no power once again. Removed unit from wall and found that the fuse was blown. Replaced fuse and interlocks and tested, unit is operating as expected. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW1
Near Austin, TX 78717
Vincent
Job Details: 03/14/2023
"Arrived on site for washer, inspected unit and work area. Customers complaint was not washing once the load was started. Tested unit in diagnostics and found the hot water not coming in to unit. Found that the water valve from the apartment is defective. Advised maintenance to replace hot water valve. Unit is operating as designed. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Manor, TX 78653
Cliff
Job Details: 03/14/2023
Arrived on site to replace previously ordered parts for microwave. Replaced control and tested unit. Found all is functioning properly at this time.
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Manor, TX 78653
Cliff
Job Details: 03/14/2023
"Arrived on site to diagnose a dryer with wrong name on door. Found maytag badge on whirlpool dryer door, and replaced door panel and badge. All is now marked properly and job is complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Georgetown, TX 78633
David Z
Job Details: 03/14/2023
"Arrived on site to follow up on icemaker not producing. Installed new Icemaker in unit. As soon as I installed the icemaker cycled. Verified proper fill and function. Thermistor cover broke off, thermistor had a loose connection as well. Used solder seals to redo thermistor connections. Unit working as designed at this time.ordrng 1 WP67003924 (Thermistor cover)"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Round Rock, TX 78681
Vincent
Job Details: 03/14/2023
Arrived on site to install harness customer was sent. Disassembled unit and install parts.Tested unit and found while on test mode unit started to make loud scraping noises. Found the cam had broken. Im ordering a new part. No leaks where present at the rime of service. Customer would like to be on sooner service if possible. ; ordrng 1 W10721967 (Cam)
We serviced a
WHIRLPOOL OVEN
Model KFGG500ESS3
Near Round Rock, TX 78681
Vincent
Job Details: 03/14/2023
"Arrived on site for range, inspected unit and work area. Customers complaint was bake would not ignite properly. Replaced igniter and still would not ignite. Im ordering a bake burner and another igniter. ordrng 1 W10764654 (Bake burner) and 1 WPW10324262 (Bake igniter)"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269DRM01
Near Pflugerville, TX 78660
Kimo
Job Details: 03/14/2023
"Arrived on to install previously diagnosed parts. Upon arrival I installed the new ice maker and found that the ice maker is now operating as designed, but I ordered the wrong side door gasket needed W10830055 office to reschedule. ; ordrng 1 W10830055 (Rh GASKET-FIP)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS1
Near Georgetown, TX 78628
Lou
Job Details: 03/14/2023
"Arrived on site to inspect dishwasher not operating properly. Upon further inspection, the customer advised that they turn the unit on and after approximately one minute, itll shut off. I placed the unit in diagnostics showing error code F7E2-motor failure. I cleared the code and continued with testing and when the motor was to come on, the unit shut down and drained the water out. Also, in the beginning when the drain pump comes on, it struggled to operate as if something was stuck inside. I advised the customer of my findings. I am ordering the sump/motor assembly and CNOTE-2 HR JOB and office to schedule return service. No water leaks observed during service.; ordrng 1 W11460946 (Sump/motor assembly) and 1 CNOTE (2 HR JOB) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Leander, TX 78641
Lou
Job Details: 03/14/2023
"Arrived on site to inspect dishwasher with rust on the rack. Upon further inspection, I found, on the upper rack, the protective cover had rubbed off and the rack is rusting. There were several on the top rack. Once I had the top rack removed and replaced, I found rust spots on the lower rack.ordrng 1 W10161215 (Lower rack)"
We serviced a
JENN-AIR MICROWAVE
Model JMC2427IL03
Near Austin, TX 78705
Wesley
Job Details: 03/14/2023
Arrived onsite for failed console f2 errors. Advised customer that the console would need to be replaced. Ordering console to repair. All else checks good. Office to reschedule due to part availability ; ordrng 1 W11451765 (Console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near New Braunfels, TX 78132
Andrew
Job Details: 03/14/2023
Arrived on site to test unit for no ice production. Found ice maker broken. Needing ice maker. Office to reschedule. ; ordrng 1 W10873791 (Ice maker)
We serviced a
WHIRLPOOL WINE COOLER
Model WUW55X24HS01
Near Canyon Lake, TX 78132
Andrew
Job Details: 03/14/2023
"Arrived on site to replace previously diagnosed condenser motor. Noticed countertop is sitting directly on unit. Advised customer of gap from cabinets to counter top, countertop is not shimmed and if forced out I do not want to be responsible for damaged countertop and back splash tile. Advised contractor would need to either correct counter top height and/or remove appliance from space. Customer would contact us. ; O-emld tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHV0
Near Kempner, TX 76539
Maurice R
Job Details: 03/14/2023
Arrived onsite to install previously diagnosed parts. On inspection found that the parts were not going to fix the issue. On further inspection found that the tub was warped in cause the rack to hit the water inlet vent. Ordering tub W10909756. Office to schedule customer when part arrives. ; ordrng 1 W10909756 (Tub)
We serviced a
JENN-AIR COOKTOP
Model JEF3115GS00
Near McDade, TX 78650
Cliff
Job Details: 03/14/2023
Arrived on site to diagnose a griddle that is not heating. Found L2 not closing in infinite switch and it will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W11095650 (Switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Waco, TX 76708
Jonathan M
Job Details: 03/14/2023
Arrived on site for a refrigerator that has a loose gasket and is frosting up in the freezer section. Inspected unit and worked area. Did confirm the customers complaint and replace the freezer door gasket. Found that the edging on the door that the gasket fits onto was too big for the gasket sent out and partially tore the gasket. Ordering a new freezer door and the office will need to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 LW10913113 (Stainless door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Austin, TX 78731
Luis
Job Details: 03/14/2023
Arrived on site for no ice. Ran diagnostics E5error code on icemaker failed thermistor ordering icemaker talked to manager appliance express will cover part due to issues from previous visits ; ordrng 1 W11579560 (Icemaker)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Austin, TX 78731
Luis
Job Details: 03/14/2023
"Arrived on site for no cool. At time of visit customer had unit powered off. Powered unit on ran diagnostics,compressor powered on no cool during cool test ordering evaporators and compressor advised customer to let unit run for 48 hrs if starts cooling correctly to call into office to rediagnose ; ordrng 1 W11291123 (Ff evaporator) and 1 W11592010 (Compressor) and 1 W11575001 (3 way valve) and 1 W11099748 (Frz evaporator.) and 1 W11506635 (Access valve) and 1 w10843121 (Drier)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Hillsboro, TX 76645
Jonathan M
Job Details: 03/14/2023
Arrived on site for a refrigerator that is not making ice and is not cooling properly in the freezer section. Inspected unit and work area. Found the freezer sitting at 18?F and the evaporator fan making a noise. Checked the evaporator and found a big old ice ball on the right hand side at the Tube leading into the evaporator. This would indicate a restriction or a leak. Ordering all sealed system components in the office will need to contact the customer about a return date due to limited parts availability and need to schedule for three hours on the return trip.; ordrng 1 W11574734 (Compressor) and 1 W11109499 (Drier) and 1 W11598434 (Evaporator) and 1 W11506620 (Coupler evap) and 1 W11506635 (Access valve) and 1 NITROGEN (NITROGEN) and 1 R600kit (R600 kit)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Hillsboro, TX 76645
Jonathan M
Job Details: 03/14/2023
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the wire harness and tested the unit. Found that the unit would still not drain. Checked resistance through the drain pump from the control and found it open. Checked resistance at the drain pump and found 19.6 ohms of resistance. Checked continuity through the wire harness and found continuity on the blue wire but not on the black and white wire leading back to the control. The unit will need a new wire harness for repair. Re-ordering the wire harness in the office will need to contact the customer about a return date due to limited parts availability.; ordrng 1 W11652038 (Wire harness)
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Round Rock, TX 78665
David Z
Job Details: 03/14/2023
Arrived on site to diagnose washer that is leaking water in the drum. Examined unit and found the steam valve is dripping nonstop even when unit is not in use. Ordering new steam valve to resolve drip.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Georgetown, TX 78633
Gerry C
Job Details: 03/14/2023
"WRX986SIHZ03 Arrived to inspect noise. The customer presented a recording and the unit was making a fast vibration noise, similar to a fan making contact with ice, or a lower unit area vibration. The ice was also wet in appearance and clumps within a few days and has to be dumped out. The RC and FC fans operated as expected within service test mode, but the ice maker fan pulsed for the first 30 seconds of testing, finally reaching full speed and flow. The mullion would not operate smoothly and there was moisture collecting at the lower part, indicating excessive air leaking and airflow. I was able to correct the vibration issue via tube anchoring and sound deadening pads. The mullion and ice box fan will require additional parts and the ice chute guide requires replacement as well. No leaks observed during service. Tech GCO.; ordrng 1 W10846539 (Ice Box Fan) and 1 W11025614 (Mullion) and 1 WPW10435760 (Guide, Ice) and 1 GCO (GCO)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Austin, TX 78759
Kimo
Job Details: 03/14/2023
"Arrived onsite for a dryer that is not starting it just buzzes. Upon inspection I found that the motor was seized up, caused by the blower wheel, running into the housing because the motor shaft is bent. I am ordering the blower wheel the housing and the motor scheduled; ordrng 1 279827 (MOTOR-DRVE) and 1 WP694089 (WHEEL) and 1 WP8577230 (HOUSING)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near New Braunfels, TX 78130
Leonardo
Job Details: 03/14/2023
Arrived on site to test unit for no power crest unit and found outlet getting 120v. Test fuse and found opened fuse at filter board. Replaced fuse test unit and found bad control board. Ordering new board and display board. Rescheduled ; ordrng 1 W11545876 (Control board) and 1 W11192682 (Display board)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Cedar Park, TX 78613
Vincent
Job Details: 03/14/2023
"Arrived on site to install parts previously diagnosed. Installed new door tub seal and CX had found that there was a part left behind from last visit, the upper rack track needs to be replaced on the left because its broken. Im ordering parts and reschedule to return . no leaks where observed during service. ; ordrng 1 W11579562 (Track) and 1 W11596053 (Track)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHB01
Near Killeen, TX 76549
Tyler
Job Details: 03/14/2023
Arrived on site for refrigerator leaking water. Upon arrival confirmed issue and found defrost drain line clogged. Also found fill line behind fridge not fully connected and slowly leaking. removed clog and tightened line down properly. Found leaks gone and unit working as designed. Call complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Leander, TX 78641
Vincent
Job Details: 03/14/2023
Arrived on site for refrigerator with lights out. Inspected unit and work area. Found bad freezer light module. Replaced it with new module covered under S191AQ Parts (Only Parts Listed Below)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM1
Near Leander, TX 78641
Vincent
Job Details: 03/14/2023
"Arrived on site for dishwasher, inspected unit and work area. Installed new pump and tested. Unit is now operating as designed. No leaks where observed during service. Job completed.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Austin, TX 78744
Leonardo
Job Details: 03/14/2023
Arrived on site to test unit for oven not working. Test unit and couldnt remove bottom drawer. Found regulator broken and frame damaged. Called Techline. SR#7735947288
We serviced a
GE DISHWASHER
Model GSD2100V65WW
Near Florence, TX 76527
Gerry C
Job Details: 03/14/2023
"GSD2100V65WW Arrived to inspect draining issue. I found the original installers did not correctly route the drain line and there was no anti-drain back loop in the installation. I was able to secure the drain line higher than the sink level to correct the issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Georgetown, TX 78633
Gerry C
Job Details: 03/14/2023
"WRX735SDBM00 Arrived to instal previously diagnosed and ordered part. I removed and replaced the door gasket after re-forming via heat. The seal was greatly improved and I corrected an outward Len at the top of the unit, which caused all of the doors to operated as designed. No leaks observed during service.
We serviced a
IKEA OVEN
Model IBS550DS00
Near Austin, TX 78734
Paul
Job Details: 03/14/2023
Arrived onsite for a wall oven that stopped during self clean and the door remained lock. The customer replaced the TOD thinking that was the issue and I tested the old TOD and found it still good. I found the thermal fuse open. I found the door gasket in good shape but completely flattened that cause the issue.. I replaced the fuse and tested the oven. All is working as designed. Call complete.
We serviced a
GE REFRIGERATOR
Model GSS25WSTFSS
Near Austin, TX 78731
Luis
Job Details: 03/14/2023
"Arrived on site tested water dispenser weak flow,diagnosed a defective filter head,replaced filter head checked all water connections no leaks,tested water dispenser good water flow with new filter head.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS08
Near Austin, TX 78704
Luis
Job Details: 03/14/2023
"Arrived on site for water leaking. Found frozen drain,removed all ice from drain flushed drain tube checked water flow good.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC2
Near Kyle, TX 78640
Andrey
Job Details: 03/14/2023
"Arrived on site to test unit for no power, tested unit found control receiving power and sending power to console but it is unresponsive
We serviced a
GE WASHER
Model WDSR2080G3WW
Near Austin, TX 78704
Wesley
Job Details: 03/14/2023
Arrived onsite and found unit operating with failed water sensor cutoff function. All hoses correctly in place. Found unit operating with failed spin function also. Possible shorts in the timer function but multiple failures
We serviced a
WHIRLPOOL WASHER
Model WFW87HEDW0
Near Austin, TX 78703
Wesley
Job Details: 03/14/2023
Arrived onsite and found unit operating with mildew stained bellow. Replaced bellow and leak tested. Unit is working as designed without leaking. All checks good.
We serviced a
GE REFRIGERATOR
Model DSHF6VGBCCWW
Near Kyle, TX 78640
Andrey
Job Details: 03/14/2023
"Arrived on site to replace previously diagnosed water valve, replaced valve and removed ice buildup in freezer, ran diagnostics cycle, ice maker completed cycle and filled with water, unit is now running as designed, no leaks detected job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Georgetown, TX 78633
Gerry C
Job Details: 03/14/2023
"KDTE104ESS1 Arrived to inspect unit not washing. I entered service test mode and found an 8-1 code stored in memory and I cleared for testing. The unit filled and then when the circulation pump attempted to operate, it would just hum. I removed and replaced the failed sump assembly and tested. The unit regained all functions and operated as designed. No leaks observed during service.
We serviced a
KENMORE WASHER
Model 110.2513241
Near Georgetown, TX 78628
Lou
Job Details: 03/14/2023
"Arrived on site to inspect washer making noises and not spinning. Upon further inspection, I found water in basket and I placed the unit in diagnostics and attempted to drain the water. The unit failed to drain. I tilted the unit back and inspected underneath and found gearcase oil on the belt, cam, actuator and pulley shield. I attempted to test the unit manually and when I tested the spin cycle, I could hear the capacitor making an odd noise and then when the unit began to spin, I could hear the cam gears badly grinding.
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS00
Near Mustang Ridge, TX 78610
Leonardo
Job Details: 03/14/2023
Arrived on site to test unit for no power. Test unit and found bad fuse. Replaced fuse. Test unit and unit test good job complete.
We serviced a
GE REFRIGERATOR
Model ZISS42DCASS
Near Austin, TX 78746
Luis
Job Details: 03/13/2023
"Arrived on site. Installed defrost timer powered unit on compressor powered on,heat from discharged tube advised customer to let unit run for 24hrs.
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18NNXS0
Near Austin, TX 78746
Luis
Job Details: 03/13/2023
"Arrived on site for no,ice. Ran diagnostics all test passed found broken wire on grid cutter,replaced defective grid cutter.
We serviced a
LG WASHER
Model WT1501CW
Near Leander, TX 78641
Maurice R
Job Details: 03/13/2023
"Arrived onsite for washer not draining. On inspection found water in the tub, put the unit in test mode and engaged the drain pump. The pump did not come on tested the voltage at the the pump and there was not 120vac , tested at the control and there was voltage to the control board but not the pins of the pump. Ohmed out the harness it was good. When I took the pump out of the box the main hose connection was busted off.
We serviced a
MAYTAG WASHER
Model MVWB850WL2
Near Georgetown, TX 78628
Vincent
Job Details: 03/13/2023
Arrived on site for washer. Inspected unit and work area. Customers complaint was lid lock was broken inspected unit and found that the lid lock would need to be replaced.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Georgetown, TX 78628
Vincent
Job Details: 03/13/2023
"Arrived on site for dishwasher, inspected unit and work area. Customers complaint was unit had mold. Inspected unit and found filters dirty. I cleaned them with hot water and advised customer to do up to 8 cycles to clean out all mold 4 with afresh and 4 with no afresh added. Ran diagnostics and tested unit is operating as designed with no error codes. No leaks where observed during service.
We serviced a
GE REFRIGERATOR
Model GNE27JSMAFSS
Near Temple, TX 76502
David Z
Job Details: 03/13/2023
"Arrived on site to diagnose refrigerator that has issues with door closing due to mullion failure. Found the spring on the mullion had broken off on the top, causing failure. Replaced mullion and tested. Verified proper operation
We serviced a
KENMORE DRYER
Model 110.870816
Near Georgetown, TX 78628
Maurice R
Job Details: 03/13/2023
"Arrived on site for dryer not starting. On inspection found that the motor has a short in the starting bindings 0 ohms reading. There was no powe from p9 pin 2 to,the motor m4.
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Round Rock, TX 78664
Cliff
Job Details: 03/13/2023
Arrived on site to diagnose a washer that is not cycling properly. Found cold water shutoff on wall not opening properly and issue is plumbing related. Customer will need to fix plumbing issue. No leaks were found at time of service.
We serviced a
KITCHENAID OVEN
Model KSEG700ESS0
Near Wimberley, TX 78676
Andrew
Job Details: 03/13/2023
Arrived on site to test unit for oven portion not heating and staying in LO. Tested unit to 350 with no issues. Unit is currently working as designed. Advised customer to monitor and if issue persists recommend replacing control(WPW10453975).
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QJX00
Near Austin, TX 78759
Wesley
Job Details: 03/13/2023
Arrived onsite and found unit operating with failing power supply switch. Verified problem and replicated symptoms. Service the switch and replaced. Unit is now operating as designed. Replaced all trim and covers to proper position
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN506ESS01
Near Austin, TX 78739
Luis
Job Details: 03/13/2023
Arrived on site. Found a defective led module per service pointer removed all leds installed updated led modules. Autho S84638 ; used 4 W11632139 (Led module) from stock
We serviced a
WHIRLPOOL COOKTOP
Model KCGS556ESS02
Near Leander, TX 78641
Kimo
Job Details: 03/13/2023
"Arrived onsite for a cooktop that has orange flames, upon inspection I found that the foams were orange. Upon further inspection I found that the orifices where dirty I cleaned them and tested the unit and found unit operating as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Austin, TX 78737
Luis
Job Details: 03/13/2023
"Arrived on site for ice build up in freezer found excessive play in upper freezer door hinge,found screw holes under hinge stripped able to remove 2 screws by hand. Called tech support per tech support customer needs to contact whirlpool customer service with SR#SR#7735936526"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near New Braunfels, TX 78130
Andrey
Job Details: 03/13/2023
"Arrived on site test unit for not functioning properly, tested unit found rack wheels has popped out off and not gliding properly, adjusted wheels and tested unit is now functioning properly, ran through diagnostics cycle, all components working properly no leaks detected job complete"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX335HPS01
Near Austin, TX 78730
Paul
Job Details: 03/13/2023
Arrived onsite for a ice machine to replace the previous diagnosed parts. I replaced the screw cover and the recirculating pump. I tested the unit and all is working as designed. There were no water leaks present at the time of service. Call complete.
We serviced a
MAYTAG WASHER
Model MVWB965HW0
Near Fort Hood, TX 76544
Tyler
Job Details: 03/13/2023
"Arrived on site for washer Hey hey come on come on mama spot not allowing fabric softener dispenser to work. Upon further inspection, I found that the dispenser drain cup Had come out of place and needed to be readjusted in order to properly allow water to siphon out of dispenser cup. Found no leaks during repairs in unit working as designed. Call complete."
We serviced a
KITCHENAID RANGE
Model KMHS120KPS0
Near Copperas Cove, TX 76522
Tyler
Job Details: 03/13/2023
Arrived on site for microwave not turning on surface bulb or vent fan. Upon arrival confirmed issue. Found control panel not responsive on fan or light modes. Replaced control board and found fan motor working as designed. Also recommended to customer to replaced bulb due to it burn8 g out from control issue.
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Copperas Cove, TX 76522
Tyler
Job Details: 03/13/2023
Arrived on site for washer not spinning cloths out all the way. Upon arrival found no errors. Found cause of failure was washer not being lvl and causing unit not to get to speed. Releveled unit and found washer working as designed. Call complete
We serviced a
WHIRLPOOL DRYER
Model WED5100HC3
Near Killeen, TX 76549
Tyler
Job Details: 03/13/2023
Arrived on site for dryer needing previously diagnosed fuse harness. Upon arrival reconfirmed issue and installed required part. Found unit working as designed with no failures. Call complete
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Kyle, TX 78640
Andrew
Job Details: 03/13/2023
Arrived on site to test unit for long dry times. Found unit not venting properly when vent hose disconnected but when hose connected it failed ventilation test. Advised to have contractor correct venting and possible clear venting as home is new and air circulating is being restricted within vent system of home. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Pflugerville, TX 78660
Wesley
Job Details: 03/13/2023
Arrived onsite and tested unit for not cleaning well. Found base functions including the heater working properly. All checks good. Provided extensive advice on use and care to improve performance.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Austin, TX 78735
Luis
Job Details: 03/13/2023
Arrived on site for drawer issues. Drawer not closing correctly adjusted bracket assembly tested drawer operation unit working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78748
Leonardo
Job Details: 03/13/2023
Arrived on site to test unit for unit not starting. Test unit and found stuck float not allowing water to come in to the unit. Secured float test unit and unit test good job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Austin, TX 78749
Leonardo
Job Details: 03/13/2023
Arrived on site to test unit for insulation not sitting correctly. Test unit and found bottom kickplate insulation not secured. Secured insulation test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78754
Cliff
Job Details: 03/13/2023
"Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost heater not fully wired and rewired it properly. Tested unit and found all is functioning properly at this time. No leaks were found at time of service, as water is not hooked up to unit."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Hutto, TX 78634
Cliff
Job Details: 03/13/2023
Arrived on site to diagnose a range that inspector flagged with loose control. Tested unit and found all is functioning properly at this time and no issues with control. No further repairs needed and job is complete.
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Hutto, TX 78634
Cliff
Job Details: 03/13/2023
Arrived on site to replace previously ordered parts for refrigerator. Replaced control and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Hutto, TX 78634
Cliff
Job Details: 03/13/2023
"Arrived on site to replace previously ordered parts for washer. Replaced rotor, stator, gearcase, and slider assembly. Tested unit and found all is functioning properly at this time. No leaks were found at time of service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Austin, TX 78747
Andrew
Job Details: 03/13/2023
Arrived on site and replaced damaged doors. Unit working as designed. Job complete .
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Austin, TX 78739
Andrew
Job Details: 03/13/2023
Arrived on site to test unit for no ice production. Found both FC and RC motors working as designed. Ice maker was off. Turned icemaker on and completed diagnostics with no issues. Ice maker fan working properly. Temps in all compartments were correct. Advised customer to monitor. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Jarrell, TX 76537
David Z
Job Details: 03/13/2023
Arrived on site to follow up on icemaker that was not producing any ice. Tested icemaker and found no water coming to icemaker. Found supply was shut off. Turned on supply and tested. Found water is still not entering. Found the fill cup was not cleared out on previous visit and line was iced. Steamed out ice and verified proper function. Repair completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Temple, TX 76502
David Z
Job Details: 03/13/2023
"Arrived on site to diagnose dishwasher not dispensing soap. Customer says sometimes the unit isn't dispensing soap at all, or it's not dissolved. Checked for errors and found none present. I replaced the control and dispenser and ran diagnostic. Verified dispenser is opening and all is working as designed. Repair completed."
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ2
Near McGregor, TX 76657
Jonathan M
Job Details: 03/13/2023
Arrived on site for an oven that is not igniting. Inspected unit and work area. Did confirm the customers complaint and found that the back igniter was not igniting. Replaced the igniter and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Gatesville, TX 76528
Jonathan M
Job Details: 03/13/2023
"Arrived on site for a refrigerator that is buzzing. Inspected unit and work area. The customer advised that the unit does this every hour and a couple hours. I ran through diagnostics and tested the damper control, compressor, evaporator fan, and condenser fan. Could not get the unit to work. After working on the other Appliance for 15 minutes, heard the icemaker cycle and the buzz occur when it was trying to fill the icemaker. Check behind the unit and found that the unit was not hooked up to water. I asked the customer if they had previously had this unit hooked up to water and he advised they did not. I explained that sound was coming from his inlet valve as the icemaker was trying to fill because the icemaker had not been turned off. Turned off the icemaker and could not replicate the sound again for the next 30 minutes. The unit is working as designed. Call complete."