Service History 210

Near Killeen, TX 76542
Tyler
Job Details: 03/04/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for refrigerator not cooling after previous sealed system repair. Upon arrival after disassembly of both evap coil compartments as well as compressor area I did found some odd rust coming from mullion at bottom right side under the crisper drawer but could not pinpoint a leak accurately at that spot. I did find a leak within high side connection on the compressor itself. After speaking with SW in-house I installed a new compressor and dryer after recovering refrigerant in system. After verifying no leaks after new compressor was installed with dryer I charged the system with 6oz and let unit run to verify cooling. After 10 minutes I noticed the compressor acting up. Upon further investigation I found compressor starting to fail no could not run smoothly as needed. Unit was not over drawing amperage but compressor showed signs of locking up. Will need in-house help to determine if anything can be done either due to circumstances of fa
Near Belton, TX 76513
Kayman
Job Details: 03/04/2021
DRYER GE GTD42EASJ2WW Arrived onsite to install parts that were diagnosed via stream call. I installed the timer and knob. The unit is working as designed at this time. Job complete.
Near Temple, TX 76502
Kayman
Job Details: 03/04/2021
WASHER WHIRLPOOL WTW5000DW3 Arrived onsite for washer that is non operational. Upon inspection I found that when the unit is plugged in the drain pump will automatically engage but it sounds weak and is not draining he water. I accessed and replaced the drain pump. I re tested the unit in auto diagnostics the unit is working as designed at this time and no leaks were detected during time of service. Job complete.
Near Waco, TX 76708
Jonathan
Job Details: 03/04/2021
WASHER WHIRLPOOL WTW5000DW3 Arrived on site for a washing machine that would not fill. Inspected unit and work area. Customer advised that she is still under manufacturer warranty and provide a proof of purchase receipt for the unit. Inspected unit and tested water valves in diagnostics. Found the cold water valve not pulling in water. Removed cold water hose and tested the water running to it and found proper pressure. Checked voltage going to the cold water valve and found proper voltage. Replaced water valve with truck stock water valve. Tested unit and unit is now working as designed. Call complete.
Near Seguin, TX 78155
Noah D
Job Details: 03/04/2021
MICROWAVE KITCHENAID KEMS308SSS0 "Arrived on site to inspect microwave for not starting, upon inspection found the switches in wrong position, fixed switches and no change, will need mag and inverter to fix. Office to reschedule ; ordrng 1 W10120113 (MAG)"
Near Canyon Lake, TX 78133
Andrew
Job Details: 03/04/2021
WASHER MAYTAG MHW6630HW1 "Arrived on site to test unit for error code F8E1 valve fail. Found valves working as designed. Also found error codes F3E1(pressure sensor signal) and F0E2(over suds). Pressure switch was sending off readings. Replaced switch, tested unit, unit works good. No leaks detected. Job complete."
Near Waco, TX 76706
Chase
Job Details: 03/04/2021
WASHER WHIRLPOOL WTW7500GC2 "Arrived on site. Found washer lid broken where hinge pins go into door. Also found left hinge broken and right hinge bent. Replaced hinges and lid. Ran test cycle. All checks good, no water leaks present. Job complete"
Near San Marcos, TX 78666
Noah D
Job Details: 03/04/2021
COOKTOP WHIRLPOOL CVE4270W "Arrived on site to inspect cooktop for not heating on one side, upon inspection found the proper voltage to switches and connector. Found a bent connector that was giving improper voltage, fixed connector and all functions returned.
Near Austin, TX 78737
Leonardo
Job Details: 03/04/2021
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for no water. Test unit and found water turned off under sink. Turned water on test unit and unit test good job complete.
Near Killeen, TX 76542
James
Job Details: 03/04/2021
OVEN GE JTP75DP1BB performed streem diagnosis. customer stated unit cut off when changing bulb in oven and the terminal did spark when he was placing back into opening. had customer go to outside breaker panel and reset the breaker. unit turned on and customer tested bake cycles and light function in both ovens. unit is operating properly. job complete
Near Blanco, TX 78606
Brandon
Job Details: 03/04/2021
WASHER WHIRLPOOL WFW8740DW0 "Arrived on site for customer complaint of water not shutting off, found broken fill valve, after replacing valve, unit tested good.
Near Killeen, TX 76549
Wesley
Job Details: 03/04/2021
DRYER WHIRLPOOL WED5500XW0 "Arrived onsite and found unit pulley wheel squealing. The repair kit sent did not have the exact right dimensions however the pulley wheel was better than the one it replaced. In event of call back, send pulley lever and wheel assembly. All checks good."
Near Killeen, TX 76549
Wesley
Job Details: 03/04/2021
REFRIGERATOR GE GSH25JFTA Arrived onsite and found electronics failed from shortages over the storm. Replaced control and ui together. All checks good.
Near Killeen, TX 76542
Tyler
Job Details: 03/04/2021
WASHER WHIRLPOOL MVWB835DW5 "Arrived on site for washer needing previously diagnosed main control and ui. Upon arrival I installed both needed parts and was able to verify main control sending proper dc voltages as well as unit fully functioning through fill, agitation, and drain mode as designed with mno leaks before during or after repair. Call complete"
Near Killeen, TX 76543
Al
Job Details: 03/04/2021
DISHWASHER FRIGIDAIRE FGHD2433KF1 "Arrived on site and inspected dishwasher not filling with water.Confirmed the complaint and found the hot water to the unit had been turned off before the big winter storm.I turned it back on and the dishwasher filled, washed and drained as designed.Job complete"
Near Georgetown, TX 78633
Tommy
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived onsite for previously diagnosed parts. Upon arrival replaced UI and control and tested. Unit is now operating as designed. Jon completed.
Near Hutto, TX 78634
Andy
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRF535SWHZ05 Arrived on site for refrigerator not dispensing water. Tested and inspected unit and found failed filter head. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78732
Robert
Job Details: 03/04/2021
REFRIGERATOR FRIGIDAIRE LGHB2869TF5 Arrived on job for complaints of not dispensing ice. Found auger motor not turning with 120v supply. Replaced motor and test.
Near Killeen, TX 76543
Al
Job Details: 03/04/2021
DRYER WHIRLPOOL WED7500GC0 Arrived on site to inspect dryer not drying. Confirmed complaint and found the connection at the element was disconnected. Corrected issue and unit now operates as designed. Job complete
Near Buda, TX 78610
Kevin
Job Details: 03/03/2021
WASHER WHIRLPOOL WFW3090JW0
Near Austin, TX 78748
Jacob
Job Details: 03/03/2021
WASHER MAYTAG LAT2914AAM "Arrived onsite to replace part ordered by previous tech. Replaced part. Unit still not spinning. Ordered parts. Need authorization before returning. Office to reschedule ; ordrng 1 208203 (switch,pressure) and 1 WP22001025 (timer)"
Near Liberty Hill, TX 78642
Cliff
Job Details: 03/03/2021
REFRIGERATOR WHIRLPOOL WSF2663EXW01 Arrived on site to diagnose a refrigerator that is not maintaining proper temps. Found damper assembly has come apart preventing proper airflow. Repaired damper and tested unit. Found all is working properly at this time and no leaks were found at time of service.
Near Austin, TX 78758
Justin
Job Details: 03/03/2021
DRYER WHIRLPOOL WED7120HW Arrived on site to install previously diagnosed parts. Installed new heating element and tested unit. Unit is now getting to temps and working as designed. Call complete.
Near Buda, TX 78610
Andrew
Job Details: 03/03/2021
DRYER WHIRLPOOL WED5000DW2 Arrived on site to test unit for not working in sense dry. Continuity was good from moisture sensor and harness. Needing control to fix issue. Office to reschedule. ; ordrng 1 WPW10476828 (cntrl-elec)
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 03/03/2021
WASHER WHIRLPOOL MVWC565FW2 Arrived on site for Water leaked from cold water connection/valve. Machine was not connected. Couldnt see a crack. Returning with valve already ordered to return and complete the repair. Hopefully the valve was the only are where the leak was. ; O-emld tckt
Near Seguin, TX 78155
Noah D
Job Details: 03/03/2021
WASHER MAYTAG MVWC565FW1 Arrived on site to inspect washer for a cracked hose. Upon inspection found the inlet valve was cracked and not the fill hose. Ordering inlet valve. Office to reschedule ; ordrng 1 W10869800 (INLET)
Near Marion, TX 78124
Noah D
Job Details: 03/03/2021
WASHER WHIRLPOOL WTW5100HC0 "Arrived on site to inspect washer for not spinning, upon inspection found the tub did not spin at all during diagnostic, the belt had come loose and melted ridge on motor spindle, will need new motor to correct issue. Office to reschedule ; ordrng 1 W10677723 (MOTOR )"
Near Leander, TX 78641
Lou
Job Details: 03/03/2021
OVEN WHIRLPOOL KODE300ESS01 "Arrived on site to install previously diagnosed and ordered part. Due to the thermal fuse failure, I removed and replaced the fuse and tested. Unit is operating as designed.
Near Austin, TX 78727
Justin
Job Details: 03/03/2021
MICROWAVE MAYTAG MMV4205DS0 "Arrived on site for a MW with no heat. I ran the MW with a cup of water and could hear the mag struggle. I gained access to the mag and found the thermostat, cap, and diodes all good. I found a bad mag. One at 30, 60, and 120 seconds. Unit is now working as designed.
Near New Braunfels, TX 78130
Brandon
Job Details: 03/03/2021
WASHER MAYTAG MVWC465HW3
Near New Braunfels, TX 78130
Brandon
Job Details: 03/03/2021
WASHER MAYTAG MVWC465HW3 "Arrived on site for customer complaint of loud noise during spin, found failed gearcase, I replaced gearcase,did not have cam on hand, ordering cam. ;
Near Copperas Cove, TX 76522
Al
Job Details: 03/03/2021
WASHER AMANA NTW4516FW3
Near Austin, TX 78701
Jacob
Job Details: 03/03/2021
OVEN WHIRLPOOL WFG320M0BS3 Arrived onsite to replace control. Replaced control. Tested unit. Unit test good. No issues at this time. Job complete
Near Georgetown, TX 78626
Jimmy J.
Job Details: 03/03/2021
DRYER WHIRLPOOL WED6120HC1 "Arrived on site for Long Dry Times - Dryer. Found F2E1 (stuck UI button), unrelated to drying performance. Cleared fault code. Customer now knows to use timed dry for mixed loads. Dryer heating as designed. No repairs needed. Job completed."
Near New Braunfels, TX 78132
Brandon
Job Details: 03/03/2021
FREEZER WHIRLPOOL WRT112CZJZ00 "Arrived on site for customer complaint of unit frosting up and leaking water, found door gaskets needed to be formed after installers switched doors around. After forming gaskets, unit tested good."
Near Austin, TX 78754
Matthew
Job Details: 03/03/2021
WASHER MAYTAG MTW5770TQ0 Arrived onsite for washer not agitating properly. Upon inspection found agitator cam broken in pieces. Job complete
Near Leander, TX 78641
David S
Job Details: 03/03/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for fridge not cooling and lights intermittently not working and ice maker not working. I inspected the unit and work area. I found the freezer at 0 degrees. I tested the ice maker and found it working and filling with water. I tested all fans and found them working. I put the unit into a forced defrost, and found the unit not going through defrost. I tested the defrost heater and the fill tube heater. Both tested good with continuity. The main control will need to be replaced as it will not go through defrost hen forced. I replaced the main control and tested the unit. It is now working as designed. Job complete."
Near Austin, TX 78738
Leonardo
Job Details: 03/03/2021
MICROWAVE KITCHENAID KBHS109BSS00 Arrived on site to replace control. Found new board damaged.
Near Georgetown, TX 78633
Jonathan
Job Details: 03/03/2021
MICROWAVE GE JKP90DP3BB "Arrived on site for oven combo not when shutting microwave door unit makes a humming sound. Inspected unit and work area. Performed diagnostics and tested door switches. Powered unit on and added a glass of water and shut door without starting. Found water heated up. Found stuck relay on control. ; ordrng 1 WB27T11249 (CONTROL)"
Near Copperas Cove, TX 76522
Al
Job Details: 03/03/2021
RANGE MAYTAG MES5775BAS Arrived on site and inspected range heating issues inside oven.Confirmed the complaint and found the broil element is defective causing the issues.Broil element is on order but not received before dispatched to call.Office to schedule return services due to part availability.Oven sensor marked for use on return visit.Needs more work.; O-emld tckt
Near Round Rock, TX 78681
David S
Job Details: 03/03/2021
WASHER WHIRLPOOL WTW7300DW0 "Arrived on site for washing machine not washing clothes. I inspected the unit and work area. I found error codes F7e5 shifter fault, f7e0 loss of power, f2e1 UI stuck key, F6E2 communication error. I ran the unit through a diagnostics test and I found the unit not spinning. I inspected the gearcase and found it leaking oil. . ; ordrng 1 W11455453 (Gear case)"
Near Liberty Hill, TX 78642
Jonathan
Job Details: 03/03/2021
RANGE KITCHENAID KCGC506JSS00 Arrived n site for cooktop surface paint bubbling up. Inspected unit and work area. Removed cooktop burner surface and replaced with new. Assembled unit and tested cooktop operation. All tested good. Spoke with customer on user care guide.
Near Killeen, TX 76542
Tyler
Job Details: 03/03/2021
REFRIGERATOR WHIRLPOOL WSF26C3EXF01 Arrived on site for refrigerator previously diagnosed freeezer door gasket. Arrived on site to install the freezer door gasket and was able to reattach and ensure that the freezer door is now sealing properly as designed. Call complete
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 03/03/2021
DRYER MAYTAG MEDC465HW0 Arrived on site for dryer is not heating. Found wall outlet was only getting 25 volts from L1 to L2. Customer will need to contact an electrician to complete the repair. Job completed.
Near Jarrell, TX 76537
Kayman
Job Details: 03/03/2021
WASHER WHIRLPOOL WTW4955HW1 Arrived onsite for washer with no operation. Upon inspection I found the unit unplugged. The resident stated it was stuck making a noise for hours so they unplugged. I restored power and found the drain pump engaging and staying on. I verified voltage at the wall. No leds on the display were lit. I could not get the control to respond or go into diagnostics so I will need to order a control (W11498796) drain pump(W10919003) harness lower (W11233718) capacitor (W11395618) ; ordrng 1 W11498796 (Control) and 1 W10919003 (Drain Pump) and 1 W11233718 (Harness lower) and 1 W11395618 (Capacitor)
Near New Braunfels, TX 78130
Noah D
Job Details: 03/03/2021
WASHER WHIRLPOOL WTW5000DW0 "Arrived on site to inspect washer for not spinning out clothes, upon inspection found the customer used only deep water wash and bulky, filled up unit 3 times and drained, no problems found. Spinning was no issue. Instructed customer on proper use. Complete"
Near Seguin, TX 78155
Noah D
Job Details: 03/03/2021
DISHWASHER AMANA ADB1400AGS1 "Arrived on site to inspect dishwasher for not cleaning dishes, upon inspection found the pump not turning on while operating. Replaced motor and tested with no leaks or issues. Complete"
Near Austin, TX 78746
Kevin
Job Details: 03/03/2021
DISHWASHER KITCHENAID KDTM604KPS0 "Arrived on site and inspected dishwasher and found it is not draining, removed water with vacuum. Drain pump is getting power but will not run will need a new one to correct issue ; ordrng 1 W11416362 (Sump and motor) and 1 W11412291 (Drain pump)"
Near Spicewood, TX 78669
Luis
Job Details: 03/03/2021
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Arrived on site for ice bin issues. Found ice frozen in bin and in icemaker compartment,removed icemaker housing found ice frozen in fill cup,defrosted ice in bin and fill cup.
Near Killeen, TX 76549
Tyler
Job Details: 03/03/2021
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for dishwasher not functioning properly. According to the customer upon arrival they stated that they were getting water and the unit also drained but they did not feel like it was agitating of washing as it was supposed to upon entering diagnostics I found an F for E3 error code indicating that the motor had lost power to the circuit I didnt check voltage coming from the main control and found it was present in accurate indicating that the motor hood and totally failed after confirming with SR
Near Georgetown, TX 78628
Wesley
Job Details: 03/03/2021
REFRIGERATOR WHIRLPOOL WRS555SIHZ03 Arrived onsite and repaired leak by replacing filter housing. All checks good. Advised customer on repair.
Near Georgetown, TX 78628
Wesley
Job Details: 03/03/2021
DRYER WHIRLPOOL WED6120HC1 Arrived onsite and updated info finding unit in warranty. Display is dead. Unit has proper voltage. Ordering control and ui to repair. Office to reschedule. ; ordrng 1 W11413572 (Control) and 1 W11419058 (Ui)
Near Austin, TX 78704
Matthew
Job Details: 03/03/2021
WASHER WHIRLPOOL WET4027HW0 "Arrived onsite for washer/ dryer combo not working. Upon inspection found Terminal block connector un seated and caused breaker to trip. Secured connector, flipped breaker and tested unit. Unit is functioning properly. No leaks present at this time. Job complete."
Near Niederwald, TX 78640
Andrew
Job Details: 03/03/2021
MICROWAVE AMANA AMV2307PFB4 "Arrived on site to test unit for not starting and displaying Door issue. Found cavity was bend where interlocks mount preventing proper switch engagement. Bend cavity to where switches engaged properly, tested unit, unit works good. Now able to use unit. Tested with glass of water and unit is now operating as designed. Job complete."
Near Leander, TX 78641
Lou
Job Details: 03/03/2021
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested the ice maker using my jumper wire and jumping from points T-H and the ice maker failed to harvest. I tested the fill tube and it filled the tray.
Near Niederwald, TX 78640
Andrew
Job Details: 03/03/2021
MICROWAVE AMANA AMV2307PFB4 "Arrived on site to test unit for not starting and displaying Door issue. Found cavity was bend where interlocks mount preventing proper switch engagement. Bend cavity to where switches engaged properly, tested unit, unit works good. Now able to use unit. Tested with glass of water and unit is now operating as designed. Job complete."
Near Georgetown, TX 78626
Paul
Job Details: 03/03/2021
WASHER WHIRLPOOL WFW5620HW0 Arrived onsite for a washer not filling with water. I found both the hot and cold fill valves with power but only passing small amounts of water. I replaced both valves and tested the unit. Both valves worked properly and the unit is working as designed. Call complete.
Near New Braunfels, TX 78132
Brandon
Job Details: 03/03/2021
WINE COOLER WHIRLPOOL KUWR204ESB00 "Arrived on site to replace hinges, spacers, compressor, valve, and filter drier, found compressor was shipped on its side inside the box, compressor leaked oil and leads were bent. Ordering compressor and will use other parts on return. ; ordrng 1 8201787 (Compressor) and 1 CNOTE (Office to reschedule)"
Near Austin, TX 78734
Leonardo
Job Details: 03/03/2021
DISHWASHER WHIRLPOOL KDTE504DSS0 Arrived on site to test unit for unit not starting. Test unit and found unit not draining. Removed drain pump and found glass stuck in drain pump. Test unit after removing glass and unit draining and starting job complete.
Near Pflugerville, TX 78660
Wesley
Job Details: 03/03/2021
REFRIGERATOR GE GFE28GSKBSS Arrived onsite for leaking icemaker and ice build up in the fan space of the freezer. Removed ice build up and replaced icemaker to prevent leaking. All checks good.
Near Copperas Cove, TX 76522
Al
Job Details: 03/03/2021
MICROWAVE FRIGIDAIRE FGMV175QFA Arrived on site and inspected microwave not heating.Did the 2 minute water cup test and unit heating as designed.Couldnt duplicate he customers heating issues.Job complete 2/2
Near Georgetown, TX 78633
Wesley
Job Details: 03/03/2021
WASHER WHIRLPOOL WFW92HEFC0 Arrived on site for f3e1 error and unit not spinning out every time. Valves are fine and cleared hose in case of kink. All checks good. Advised customer on repair. And advised to clean washer with afresh cleaning cycle.
Near Harker Heights, TX 76548
Al
Job Details: 03/03/2021
WASHER WHIRLPOOL WFW9050XW00 Arrived on site and inspected front load washer leaking.Confirmed the complaint and found the valve from the cold water valve at the wall was leaking and landlord also had an after market drain hose on the back of the unit that was causing an even bigger leak when the unit is draining.Tenant witnessed all leaks.Im ordering the drain hose from the back of the unit to the drain standpipe.Landlord will need a plumber to fix the leaking from the cold valve.Needs more work ; ordrng 1 WP8181737 (Outer drain hose (back to wall))
Near Austin, TX 78738
Leonardo
Job Details: 03/03/2021
DISHWASHER WHIRLPOOL KDTE234GPS0 Arrived on site to test unit for loud noise. Test unit and found noise coming from drain motor. Removed drain motor and found plastic straw piece stuck in drain motor. Removed piece test unit and unit test good job complete.
Near Elgin, TX 78621
Andy
Job Details: 03/03/2021
REFRIGERATOR WHIRLPOOL WRS325FDAB05 Arrived on site for refrigerator not making ice or dispensing water. Tested and inspected unit and found failed water housing.Removed failed part and replaced with new. Tested unit and all operations are normal. Office ran card. No water leaks present at time of service.
Near Florence, TX 76527
Jonathan
Job Details: 03/03/2021
COOKTOP JENN-AIR JIC4536XS00 Arrived on site for cooktop not powering on. Inspected unit and work area. Disassembled unit and found fuse blown on left side module. Bypassed fuse and powered unit on. Found failed module. .; ordrng 1 W10857233 (MODULE) and 1 W10885135 (MODULE )
Near Jarrell, TX 76537
Kayman
Job Details: 03/03/2021
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for dishwasher that just fills and drains. Upon inspection I confirmed the complaint. I found a stored error code of F4E3 for motor failure. I was able to use my voltage pen and verified voltage going to the motor. I will need to order a sump and motor (W11025157) returning with the control jus to in case. Office to R/S due to part availability. No leaks detected during service. ; ordrng 1 W11025157 (Sump and motor)
Near Leander, TX 78641
Lou
Job Details: 03/03/2021
OVEN WHIRLPOOL n/a "Arrived on site to inspect wall oven no power. Upon further inspection, I found the display blank and the breaker on. Checked the fuse and found it bad.
Near Seguin, TX 78155
Noah D
Job Details: 03/03/2021
REFRIGERATOR WHIRLPOOL WRS325SDHB05 "Arrived on site to inspect fridge for a missing ice container. Ordering full ice container. Office to reschedule ; ordrng 1 WPW10558423 (CONTAINER )"
Near Round Rock, TX 78681
Jimmy J.
Job Details: 03/03/2021
DISHWASHER WHIRLPOOL WDF330PAHS5 Arrived on site for Leaking line for dishwasher under sink. Found drain hose was damaged. Removed drain hose and replaced with new drain hose. No leaks detected after running through diagnostics and allowing dishwasher to drain. Job completed.
Near Cedar Creek, TX 78612
Andy
Job Details: 03/03/2021
WASHER WHIRLPOOL CET9000GQ1 Arrived on site to install previously diagnosed control box. Removed failed part and replaced with new. Tested unit and all operations are normal. C
Near Cedar Creek, TX 78612
Andy
Job Details: 03/03/2021
COOKTOP WHIRLPOOL WCE55US0HS01 Arrived on site for cooktop indicator light is staying on. Tested and inspected unit and found failed switches. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78702
Matthew
Job Details: 03/03/2021
DRYER WHIRLPOOL WHD5090GW Arrived onsite for compact dryer not drying. Upon arrival put unit in diagnostics and found no stored error codes. Checked for proper voltage at the source and to the control. Called tech line for assistance. Ran test SO5 and check for voltage to the compressor and was present but compressor would not turn over. Tech line recommended sealed system repair.
Near Austin, TX 78704
Jacob
Job Details: 03/03/2021
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived onsite for unit having dent in left hand door. Looked at door. Saw dent. Replaced door. No issues at this time. Job complete
Near Leander, TX 78641
Lou
Job Details: 03/03/2021
OVEN WHIRLPOOL WOS31ES0JS00 "Arrived on site to inspect wall oven not heating. Customer advised that unit is operating just fine, but the cooktop above it needs to be serviced and the oven needs to be pulled out.
Near Marion, TX 78124
Noah D
Job Details: 03/03/2021
DISHWASHER MAYTAG MDB8959SKZ0 "Arrived on site to inspect dishwasher for not draining correctly, upon inspection found the drain pump had a metal piece that had popped off. Replaced piece inside pump and found no issues draining, will need to order pump. Office to reschedule ; ordrng 1 W11412291 (DRAIN )"
Near Austin, TX 78746
Kevin
Job Details: 03/03/2021
DISHWASHER JENN-AIR JDTSS244GS0 "Arrived on site and replaced left upper rack rail diagnosed on previous visit after replacement upper rack is correct, job complete"
Near Kingsbury, TX 78638
Noah D
Job Details: 03/03/2021
FREEZER FRIGIDAIRE FFFH20F2QWF Arrived on site to inspect freezer for not cooling. Upon inspection found the compressor running but no cool air being produced. Very little ice on compressor. Ordering SS repair. Office to reschedule ; ordrng 1 297217900 (HEAT EXCHANGE) and 1 297414901 (EVAP ) and 1 2HRS (2HRS) and 1 5304524546 (COMPRESSOR ) and 1 SSTECH (SS TECH )
Near Austin, TX 78702
Luis
Job Details: 03/03/2021
REFRIGERATOR WHIRLPOOL WRT318FZDW06 Arrived on site for no cool. Powered unit on compressor powered on no frost forming on evaporator diagnosed a leak in the system ordering compressor and evaporator ; ordrng 1 W10897195 (Coupler) and 1 W11401413 (Coupler) and 1 W11401417 (Coupler) and 1 Wpw10143759 (Drier uv) and 1 W10913906 (Access valve) and 1 W11407409 (Evaporator) and 1 W11480426 (Compressor) and 1 2hrs (2 hrs)
Near Pflugerville, TX 78660
Scott
Job Details: 03/03/2021
WASHER AMANA NTW4516FW3 "Arrived on site , replaced gearcase ,spluch, actuator, and drive motor . Ran calibration and diagnostics. All checked normal. No water leaks detected at time of service. Job complete."
Near Hutto, TX 78634
Jimmy J.
Job Details: 03/03/2021
MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site to install previously diagnosed part. Removed control and installed new control. Still no power. Removed fuse he installed new fuse. Still no power. Found cavity thermostat was faulty. . Ordering cavity thermostat to return and complete the repair. See leave behind pamphlet for a breakdown of what will be due when we return. ; ordrng 1 W10269232 (Cavity Thrm)
Near Georgetown, TX 78628
Jonathan
Job Details: 03/03/2021
REFRIGERATOR WHIRLPOOL KBSN608ESS01 "Arrived on site for refrigerator lights not working. Inspected unit and work area. Found FC and RC LEDs not working. Traced circuit to failed FC LED, removed failed lights and installed new. Found lights now working. Tested door operation and checked door switch contact. All tested good, no water leaks detected during service."
Near Leander, TX 78641
Lou
Job Details: 03/03/2021
MICROWAVE WHIRLPOOL WMC30516HZ0 "Arrived on site to install previously diagnosed and ordered appliance. Arrived on site and tested microwave and found it not heating. Due to the microwave not heating and in warranty, I removed and replaced the microwave and tested. Unit is operating as designed. Job completed."
Near Austin, TX 78705
Matthew
Job Details: 03/03/2021
OVEN WHIRLPOOL WFE515S0JS0 "Arrived onsite for oven door not opening or closing properly. Upon inspection found failed door hinges. Replaced hinges, tested unit and unit is functioning properly. Job complete"
Near Taylor, TX 76574
Jimmy J.
Job Details: 03/03/2021
WASHER WHIRLPOOL WTW8040DW4 Arrived on site for Squeaking or Squealing Noise WHEN IT'S SPINNING-WHEN IT STARTS MOVING. Found drain pump was the part making the noise. Removed drain pump and installed new drain pump. No leaks detected. Job completed.
Near Driftwood, TX 78619
Andrew
Job Details: 03/03/2021
COOKTOP KITCHENAID KGCU467VSS02 "Arrived on site to test unit for orange flames on LR, RR and FC burners. Found small tube pieces in orifice holders. Removed tube pieces, tested unit, unit is now working as designed. No leaks detected.
Near Driftwood, TX 78619
Andrew
Job Details: 03/03/2021
MICROWAVE KITCHENAID KOCE500ESS06 "Arrived on site to replace MW light per previous tech. Replaced bulb, tested unit, unit works good. Job complete."
Near Leander, TX 78641
Lou
Job Details: 03/03/2021
REFRIGERATOR JENN-AIR JS48PPDUDE01 "Arrived on site to inspect refrigerator lights not working. Upon further inspection, I found lights in the FC and RC sections not working. I removed and replaced the lights and tested and all lights are operating as designed. No water leaks observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 03/03/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to install sealed system components. Due to the compressor failure and unit not cooling, I removed and replaced the compressor, inverter board, access valve, hv drier and vacuumed the system. Once the system was vacuumed and it held pressure, I installed 6.0 ounces of R134a refrigerant into the system and checked pressures. Unit held pressures and is beginning to cool. Evaporator has a good frost pattern and no signs of leaks. I recommended that the customer allow the unit to cool for approximately 24-48 hours. No water leaks observed during service, job completed."
Near Georgetown, TX 78626
Kayman
Job Details: 03/03/2021
REFRIGERATOR GE GSH25ISXJSS Arrived onsite for refrigerator not cooling but lights are on. Upon arrival the unit was unplugged. I powered on the unit and I could hear the start device engaging but the compressor would not turn on. I checked wall voltage and it checked good. I found 120 Vac going to the start device from the control. I checked the windings on the compressor and they all showed good resistance. I recommended replacing the start device and going from here. The customer agreed so I replace the start. The compressor kicked on once I plugged in the unit. I monitored the amp draw and it stayed at .94. I accessed the evaporator and found a frost pattern forming. I advised the customer to monitor the unit and give us a call if it does not reach optimal temps in 24 hours or so. No leaks were detected during time of service. Job complete.
Near Georgetown, TX 78628
Jonathan
Job Details: 03/03/2021
DRYER SAMSUNG DV48H7400EW/A2 Arrived on site for dryer making a buzzing noise. Inspected unit and work area. Disassembled unit and checked pulley and guide wheels. Found heating element going to drum vent has slack. Corrected vent for tighter fit. Assembled unit and tested operation. All tested good.
Near Woodway, TX 76712
Jonathan
Job Details: 03/03/2021
DISHWASHER MAYTAG MDB8959SFZ4 "Arrived on site for a dishwasher that has a broken upper rack. Inspected unit and work area. Found both tracks broken and customer advised that the wheels on his adjusters had broken off to.
Near Florence, TX 76527
Jonathan
Job Details: 03/03/2021
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for washer not agitating or spinning. Inspected unit and work area. Found major soap residue buildup. Performed diagnostics mode and checked fault codes. Found error code F2-E1 stuck key, F3-E1 pressure system fault and F8-E1 long drain. Checked analog pressure switch and found clogged, cleared hose. Ran automatic test cycle and found completed. All tested good, no water leaks detected."
Near Liberty Hill, TX 78642
Cliff
Job Details: 03/03/2021
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site to diagnose an oven that is leaking. Found both door seals heavily coated with soil impeding function. Seals will need to be replaced to complete repairs. Office to set return appointment.; ordrng 1 WPW10282960 (Gasket)
Near Austin, TX 78746
Luis
Job Details: 03/03/2021
REFRIGERATOR KITCHENAID KSSS48QDW00 "Arrived on site for cooling complaint. Removed evaporator cover weak frost pattern found small traces of dye on insulation on heat exchanger,removed kick plate and drain pan found heater pan,compressor,evaporator and heat exchanger will need to be replaced. Found bigger issue with unit,void in insulation causing moisture and excessive water droplets on cabinet that will leak onto floor . ; ordrng 1 W10309995 (Compressor) and 1 2002994 (Pan heater (discontinued )) and 1 WP2003003 (Exchanger) and 1 4388575 (Evaporator) and 1 Wpw10143759 (Drier uv) and 1 Tj90sf8404 (Access valve)"
Near Austin, TX 78727
Justin
Job Details: 03/03/2021
REFRIGERATOR GE GFSS6KEXASS "Arrived on site to install previously diagnosed parts. Installed new control and found the start device, interior lights, and evap fans still not turning on. Control shipping box was damaged and the control that was installed is bad. I also tested voltage at UI and found proper volts, but it is not working indicating a bad UI. Ordering new UI and control to come back and re-install. Bringing back other parts just in case. I also heard a whistle at the compressor and some rust on the lines. Requesting SS tech to look at it. Office to reschedule. ; ordrng 1 WR13X10613 (UI assy) and 1 WR55X10806 (Main Control) and 1 AUTHO"
Near Austin, TX 78750
Matthew
Job Details: 03/03/2021
REFRIGERATOR KITCHENAID KFIV29PCMS03 "Arrived onsite for refrigerator having repeated PO power failure. Upon inspection found evaporator iced over and the evaporator fan frozen in place. Running test 3 evaporator fan motor triggered the PO immediately. Defrost FC and tested components ran additional diagnostics to test thermistors, heater , bi metal and all passed. Re positioned bi metal for optimal readings. Tested unit and unit no longer had PO failure. Job complete."
Near Austin, TX 78737
Robert
Job Details: 03/03/2021
WASHER WHIRLPOOL WTW4955HW1 Arrived on job for complaints of not washing. Found loose nut on cam. Re set nut and test washer. No leaks detected at time of service
Near Martindale, TX 78655
Kevin
Job Details: 03/03/2021
DRYER ROPER RED4640YQ0 "Arrived on site and inspected dryer and found thermal fuse has failed
Near Austin, TX 78744
Jacob
Job Details: 03/03/2021
WASHER WHIRLPOOL WTW5000DW Arrived onsite for unit spilling water. Looked at unit found that the cold water is broken to the washer leaking and the unit will not power on. Need water valve and control board.