Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 7531 customer reviews

Wesley P.

Wesley P.

DISHWASHER KITCHENAID KDTE204DSS0 Arrived on site and found unit operating as designed. Advised customer on stuck float switch condition. All else checks good. Unit is now operating as designed.

Near Craig Dr, Austin, TX 78727
Wesley P.

Wesley P.

RANGE KITCHENAID KSGG700ESS1 "Arrived on site and found all controls corrupted. Replaced all electronics, both controls and the touch panel. All checks good. Unit is now operating as designed."

Near Silver Creek Dr, Austin, TX 78727
Wesley P.

Wesley P.

DISHWASHER KITCHENAID KDTE104ESS0 Arrived on site and found unit to have no water and leak symptom. Restored water and tested for leaking. Found unit to be operating leak free after securing all water connections. Advised customer that in event of call back we would prescreen control and valve. Unit heater is working properly.

Near Palo Duro Rd, Austin, TX 78757
Wesley P.

Wesley P.

DRYER ROPER RED4516FW Arrived on site and found unit with shorted element. Replaced element and cutoff kit. No pop available. Called trade partners and updated date of purchase. Had verbal confirmation that warranty info will be updated and warranty coverage will apply. Repair complete.

Near Rochester Ln, Austin, TX 78753
Wesley P.

Wesley P.

DRYER MAYTAG MGDX655DW1 Arrived on site and found unit start switch had become dislodged. Opened back panel and restored position. Now unit is operating as designed. All checks good.

Near Robert I Walker Blvd, Austin, TX 78728
Wesley P.

Wesley P.

DRYER MAYTAG MEDB855DC Arrived on site and found unit operating according to factory specifications. However is loud in home. Took video demonstrating available on request. Installed pads to reduce sound. Sound in keeping with motor shaft rotation and therefore blower wheel speed. Constant hum when in use. Customer has to close door to not be distracted. Advised customer on repair. All checks good.

Near Bescott Dr, Austin, TX 78728
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOS51EC0AS03 "Arrived on site for low heat complaints. Removed unit and ohm sensor, checked good, checked ohms at harness on control and checked good, replaced control and tested unit all functions working and heated to 389 when set at 350. Complete."

Near Canyon View Rd, , TX 78628
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED5000DW2 Arrived on site for therm replacement replaced therm and Testd good

Near Clearwater Trail, Round Rock, TX 78664
Tyler B.

Tyler B.

RANGE WHIRLPOOL WFG515S0ES1 Arrived on site for trim replacement replaced trims and Testd good.

Near Anaheim Avenue, Pflugerville, TX 78660
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site for unit turning off , R&R control and tes Ed good"

Near Chris Kelley Boulevard, Hutto, TX 78634
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Arrived on sote for unit with no ice, found all valves good, found ice maker stuck in wrong position replaced ice maker and tested good. No leaks on site"

Near Bucine Cove, Round Rock, TX 78665
Thomas L.

Thomas L.

WASHER AMANA NTW4516FW2 Arrived on site for no water fill condition. Found unit to have a failed cold water solenoid. Replaced and tested. All water connections were dry.

Near S Hill St, Burnet, TX 78611
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF535SWHB00 "arrived on site for frosting in the freezer section. Found excessive frosting n freezer. Found that the top of the freezer door gasket was not sealing at top flange. Approximately the thickness of 2 quarters, see pictures. Water connections were dry. Rick at techline SR# 7723885545"

Near Concho Trail, Kingsland, TX 78639
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF555SDHW00 Arrived on site for dispenser dispensing ice and water at the same time. Found the user interface to be defective. Replaced user interface and dispenser not working properly and all water connections are dry

Near Los Encinos Dr, Marble Falls, TX 78654
Thomas L.

Thomas L.

RANGE WHIRLPOOL WFE320M0ES1 Arrived on site or noisy operation during break. Found that the bake element was extremely noisy during expansion. Replaced element and all operations are normal.

Near Burnet, TX 78611
Steve C.

Steve C.

DRYER WHIRLPOOL WED4950HW0 Arrived on site for the unit is making noise. Tested the unit and found the unit is working properly. Disassembled the unit and did not find any obstruction. Unit is working properly and advise the customer to clean air vents every six months.

Near E Tomlinson St, Florence, TX 76527
Steve C.

Steve C.

DISHWASHER WHIRLPOOL WDT750SAHW0 Arrived on site for the unit spray arm is not rotating. Tested the unit in diagnostic and received no error codes. Reset the control board and tested the unit. Unit spray arms are rotating and washing properly. Unit works properly and all water connections were dry at the time of service.

Near County Rd 232, Florence, TX 76527
Wesley P.

Wesley P.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site and found unit control panel faulty. Ordering new control panel to repair. Very loud corrupted buzzing randomly. ; ordrng 1 W11293216 (TOUCH PANEL ASSEMBLY)

Near Rooba St, , TX 78728
Steve C.

Steve C.

WASHER WHIRLPOOL MVWX655DW1 Arrived on site for the unit is making noise. Tested the unit and found the unit is making a clanking noise. Found the noise is coming from the gearcase and the cam. Replaced both parts and tested the units and unit is still making the noise. Advise the customer the unit does make odd noises. All water connections are dry at the time of service.

Near Lometa, TX 76853
Steve C.

Steve C.

WASHER MAYTAG MVWX500BW0 Arrived on site for the unit is not working properly. Customer advised the unit will not turn on. Tested the unit and found the unit does turn on. Tested the unit in diagnostics and received error code for hot and cold are reversed. Found the water valves on the wall are extremely old. Customer advised her husband will fix the hot and cold water. Unit is working properly and all water connections were dry at the time of service.

Near Lampasas, TX 76550
Tyler B.

Tyler B.

WASHER WHIRLPOOL GHW9400PL0 "Arrived on sote for unit throwing suds error while filling, indicating failed water level sensor . Replaced sensor and tested unit, unit was not draining, removed drain pump and found impeller ran off shaft. Replaced pump ASSY and tested good, during test got HF error for low/now water, found valves built up and need replaced but hot water shut off is broken and would need fixed before we can replace valves , replaced flow sensor and tested still got error . No leaks on site customer will have to call back ounces water shit off is replaced ; saved tckt"

Near Forest Trail, Leander, TX 78641
Steve C.

Steve C.

WASHER WHIRLPOOL WFW9050XW00 Arrived on site for the unit is leaking water. Customer advised for the past couple washes it has not leaked. Tested the unit and found no water leaks coming from under the unit. Unit is working properly and all water connections were dry at the time of service.

Near Marlee Cir, Copperas Cove, TX 76522
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for no cooling . Found unit turning on and off every 5 mins, unit will need control to complete office to rs to 1-10-19 3-6 ; ordrng 1 CNOTE (OFFICE RS ) and 1 W11196400 (CONTROL)"

Near S Crossing Dr, Round Rock, TX 78664
Steve C.

Steve C.

WASHER WHIRLPOOL WTW5000DW1 Arrived on site for the unit is not working properly. Tested the unit in diagnostic and received error code f7e5 shifter fault. Replaced the acuator per the error code and calibrated the unit. Unit works properly and all water connections were dry at the time of service.

Near Connell Dr, Killeen, TX 76543
Scott  M.

Scott M.

DISHWASHER KITCHENAID KUDE70FXSS2 "Arrived on site for unit running but no water . Found valve full of sediment . Ran diagnostics all checked normal . No water leaks detected at time of service . Job complete ."

Near Valburn Dr, Austin, TX 78731
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL KRSF505ESS00 Arrived on site to test unit that will not dispense water. Per the customer the actual complaint is the unit will dispense water but will not make ice. Found unit to be dispensing water properly but unit had a fail icemaker. Replaced ice maker. Icemaker cycle and filled. All water connections are dry.; ordrng 1 CNOTE

Near Waterway Ln, Burnet, TX 78611
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site for unit with no heat. Found 240 at wall and control. Control only sending 3v to elements. Unit will need control to complete. Them good. Unit will be switched addresses please confirm with builder before dispatched ; ordrng 1 W11261167 (CNTL)

Near , CT
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDT720PADM3 "Arrived on site for for no dry . Found loose connection on heater connection . Reconnected terminal , ran test all checked good , heater is coming on . Nonwater leaks detected at time of service . Job complete ."

Near N Interstate Hwy 35, Austin, TX 78701
Scott  M.

Scott M.

VENTHOOD KITCHENAID KVWB400DSS2 "Arrived on site , replaced dampener . Tested unit all checked good . Unit is not hooked up to any duct work at time of service. Job complete ."

Near Justin Ln, Austin, TX 78757
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on sote for unit with no lights door open and no deli display , replace deli UI , mAin UI and rear light control and did not work, upon further inspections found deli harness and broke 3 wires and will require replacement. No leaks on site; ordrng 1 W11170612 (HARNESS DELI)"

Near Santa Barbara Loop, Round Rock, TX 78665
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDT780SAEM2 "Arrived on site ,for no water . Found unit is filling but motor no coming on. Ran diagnostics no error codes replaced sump and motor .ran diagnostics all checked good . No water leaks detected at time of service . Job complete"

Near Dessau Rd, Austin, TX 78754
Robert J.

Robert J.

MICROWAVE WHIRLPOOL WMH31017HS0 "Arrived on job for complaints of not heating. Found the capacitor bolted not working diod shorted and magnetron magnetic cracked. Replaced magnetron, capacitor and diod. Test microwave and heating normally."

Near Sand Post Pl, San Marcos, TX 78666
Robert J.

Robert J.

DISHWASHER KITCHENAID KDTE204ESS1 Arrived on job for complaints of water not draining. Opened drain pump and found debris/broken propeller. Replaced drain pump and ran diagnostics. Passed no leaks detected

Near Thompson Ranch Rd, Wimberley, TX 78676
Robert J.

Robert J.

REFRIGERATOR AMANA ART308FFDM03 Fridge not on site

Near Brads Flight, Canyon Lake, TX 78133
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on job for complaints of service no ice . Found icemaker with ice in tray and fill tube blocked. Removed ice blockage tested ice maker with harvest test. Failed. Replaced ice maker. Harvest test passed. No leaks detected at time of service

Near Suttles Ave, San Marcos, TX 78666
Robert J.

Robert J.

WASHER AMANA NTW4516FW2 Arrived on job for complaints of not working. Ran diagnostics and lid lock not working. Replaced latch. Ran calibration on washer. No leaks detected at time of service.

Near Meadow Pkwy, San Marcos, TX 78666
Thomas L.

Thomas L.

DRYER MAYTAG MEDB835DW4 Arrived on site to install ordered parts. Unit will still need overlay to make repair complete. Office to locate part and reschedule service date.; ordrng 1 W11158457 (OVERLAY)

Near Hi Ridge Rd, Horseshoe Bay, TX 78657
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on job for complaints of leaks. Found drain to refrigerator pan not connected. Reconnected no leaks connected.

Near Easton Dr, San Marcos, TX 78666
Robert J.

Robert J.

DRYER WHIRLPOOL WED7500GC Arrived on job for complaints of not drying clothes. Found cutoff switch open. Replaced switch and test.

Near Shady Oaks, Kyle, TX 78640
Robert J.

Robert J.

DRYER WHIRLPOOL WED4900XW0 Arrived on job for complaints of not drying clothes. Found heater not working with 240v supply. Replaced heater and test.

Near Bridle Path, Kyle, TX 78640
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived onsite for the refrigerator making a loud rattling noise. I found the incoming power supply cord harness falling into the condenser fan blade causing the noise. I tie wrapped the harness to secure it away from the fan. There were no water leaks present at the time of service. Call complete.

Near Cedar Bend Dr, Round Rock, TX 78681
Paul R.

Paul R.

DRYER MAYTAG MEDB835DW4 Arrived onsite for the dryer showing long times and saying the clothes are still wet.i checked stored error codes and found an F2E1 & F4E3. I ran diagnostics and all test passed. The unit had good air flow. I found the average temp at only 140 degrees on high. I tested the out let thermistor and found it out of range. I replaced the outlet thermistor and tested the unit. The unit is working as designed. Call complete.

Near Whitewater Cove, Round Rock, TX 78681
Paul R.

Paul R.

ICE MACHINE KITCHENAID KUIX305ESS1 Arrived onsite for the ice machine leaking water from the front at the bottom. I found the inlet tube elbow cracked where it entered the fill valve. I replaced the tube and tested the machine. The unit is working as designed. There were no other water leaks present at the time of service. Call complete.

Near Lavon Bend, Austin, TX 78717
Paul R.

Paul R.

MICROWAVE JENN-AIR JMV9196CS0 Arrived onsite for the microwave with a 2nd technician to install the previous diagnosed parts. We replaced the convection fan chamber and tested the unit. The unit is quiet and is working as designed. Call complete.

Near Oconto Dr, Austin, TX 78717
Scott  M.

Scott M.

DISHWASHER JENN-AIR JDB8700AWS0 "Arrived on site for no fill dish washer. Water supply is good, all connections are good. No voltage to valve . Checked and triad fuse has shorted out on board . Ordering control board . Return 1/14 . Please put on cancel list for sooner if possible spot opens up. ; ordrng 1 W10473197 (cntrl-elec)"

Near Spring Ln, Austin, TX 78703
Paul R.

Paul R.

RANGE WHIRLPOOL WEG745H0FS0 Arrived onsite for the cooktop with none of the surface burners lighting. Mr stated they all light but the flames are too high on the front burners and the RR burner. I found the rear burner caps swapped. I switched the caps and the rear burners worked as designed. I set the low flame setting on the burners. Call complete.

Near Mayfield Cave Trail, Round Rock, TX 78681
Scott  M.

Scott M.

DRYER WHIRLPOOL WED75HEFW1 Arrived on site for noisy dryer during use .unable to access will need two man . Please call to set up return visit .; ordrng 1 2NDMAN

Near S Lamar Blvd, Austin, TX 78704
Luis M.

Luis M.

REFRIGERATOR MAYTAG KSC24C8EYY01 "Arrived on site for unit not freezing. Removed evaporator cover found partial frost pattern on fresh food evaporator,unit has aluminum evaporator diagnosed leak at fresh food evaporator. Replaced compressor,fresh food evaporator and installed a uv drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly. Parts covered under manufacture sealed system warranty customer responsible for labor

Near Tarryhollow Dr, Austin, TX 78703
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JFFCC72EFP00 Arrived on site for broken wires to fill tube heater and loud icemaker. Installed new fill tube heater and icemaker ran diagnostics icemaker passed ran fill test water entering icemaker. Unit working as designed

Near E 8th St, Austin, TX 78702
Luis M.

Luis M.

FREEZER FRIGIDAIRE FPUH19D7LF1 "Arrived on site for no cool. Found uv dye on heat exchanger replaced evaporator,heat exchanger,compressor and filter drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly."

Near San Lucas Road, Austin, TX 78737
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ02 "Arrived on site for noise issue. Found vibration noise while compressor running. Adjusted from wheel brackets,adjusted compressor support bracket vibration noise no longer present only noise is compressor and fans running at normal sound level"

Near Whispering Winds Dr, Austin, TX 78745
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUID308ESS1 "Arrived on site for damaged water pan. Multiple cracks on pan adhesive to repair pan. Diagnosed unit needs new water pan. Installed new water pan,filled pan with water no leaks ran diagnostics unit working as designed. Water pan $45.99 labor $99.99"

Near Wintercreeper Cove, Austin, TX 78735
Robert J.

Robert J.

DISHWASHER KITCHENAID KDTM354DSS4 Arrived on job for complaints of no water entering washer. Found float switch in full position. Upper rack track broken. ; ordrng 1 W11259785 (TRACK ) and 1 W11259786 (TRACK) and 2 WPW10546503 (adjuster)s

Near Oyster Springs, Canyon Lake, TX 78133
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT970SAHW0 "arrived on site to inspect dishwasher leaking water. Upon further inspection, I found where the unit leaks a large amount of water and had gotten under the hardwood floor in the side room ad the living room (photos taken). I found that the drain tube connection between the hoses was where the water was leaking. I pulled the unit from the counter and found that the hose clamp was tightened too tight causing the hose to the disposal to get damaged and allowing the water to leak. I removed and replaced the 6ft hose and secured the connection and tested the unit. The unit operated as designed with no error codes and no more leaking (photos taken). I advised the customer of my findings and repairs. No water leaks observed at the end of service, job completed."

Near Cambria Dr, Austin, TX 78717
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "arrived on site to inspect refrigerator noise. Upon further inspection, I opened the fc door and the compressor did not come on. I pulled the unit from its place and unplugged the unit. Once I plugged it back in, the compressor came on and t was making its normal noises. The customer thought the noise was too loud. I advised the customer that the noise was normal. I checked the doors and the doors were good. The gaskets were sealing well. The customers complaint is that the fc door does not close on its own. There was no food items on the door and did not close unless pushed. The rc door closed well as it had lots of food items on the shelves. Both doors swing open all the way, which was normal. I inspected the evaporator and it had a good frost pattern on it. The unit was leveled and squared. No water leaks observed during service, job completed."

Near Rhondstat Run, Cedar Park, TX 78613
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF535SWHV00 "arrived on site to inspect refrigerator noise. Upon further inspection, I placed the unit in diagnostics and tested the compressor and damper control. While testing the compressor, I could hear a faint rattling noise. When I tested the damper, I could hear the motor was going bad. I removed and replaced the damper and while putting the cover ack on the damper opened and operated as designed. I pulled the unit and removed the back cover and could hear the condenser coils vibrating. Using the sealer prescreened, I placed some under the condenser between it and the bracket below and the vibrating noise got quieter. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."

Near Hilltree Ln, Cedar Park, TX 78613
Lou S.

Lou S.

MICROWAVE AMANA AMV2307PFS2 "arrived on site to inspect microwave not heating ad fan noise. Upon further inspection, using s cup of water I tested the unit for heating. I placed the cup inside and turned the unit on for 30 seconds. When the unit turned on, I could hear the fan rubbing on something. At the end of testing the water was warm as expected. I removed the unit from the wall and found that the vent had foil tape that was keeping the damper from opening/closing. I removed some of the tape. I removed the damper and turned t(e unit on and found that when the damper is installed it causes the fan housing to rub the blower wheel. I put the damper back on and turned the unit on and backed the screws out a little and the noise stopped. I re-installed the unit and tested again and it operated as designed. Job completed."

Near American Trail, Leander, TX 78641
Lou S.

Lou S.

MICROWAVE KITCHENAID KEMS308SSS05 "arrived on site to inspect microwave/oven not working. Upon further inspection, I found that the microwave does not operate and when opening the door, the light does not come on. The display will count down, but no activity. The oven is working fine. I pulled the unit from the wall and inspected the components. I found that the fuse is no good and when I checked ohms it showed to be open. The unit operated as designed. Job completed."

Near Duck Creek Ln, Georgetown, TX 78633
Leonardo C.

Leonardo C.

OVEN GE JTP20S0F1SS Arrived on site to replace bake element. Replaced element test unit by heating to 350 and unit test good job complete no other parts needed at this time.

Near Emerald Oaks Dr, Austin, TX 78739
Leonardo C.

Leonardo C.

DISHWASHER AMANA ADB1700ADS3 Arrived on site to replace sump and motor. Replaced sump and motor test unit for leaks no leaks present at this time. Unit working as designed job complete

Near Seneca Falls Loop, Austin, TX 78739
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDFE104HPS0 Arrived on site to test unit for unit not washing correctly. Test unit and found float stuck in the full position. Push float down to empty position test unit an du it test good job complete no leaks present at this time.

Near Spring Cir, Austin, TX 78736
Leonardo C.

Leonardo C.

OVEN MAYTAG JJW9630DDS Arrived on site to test unit for upper oven not working. Test unit and unit working correctly at this time. Found a few error codes with door problem and control board problem. Customer will talk to wife if they want to replace parts since unit working correctly right now job complete

Near W 34th St, Austin, TX 78703
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to replace front panel. Replaced panel no damaged found on new panel job complete no leaks present at this time job complete

Near W 5th St, Austin, TX 78703
Paul R.

Paul R.

OVEN WHIRLPOOL WFC310S0ES3 Arrived onsite for the range with the oven not working in the bake mode. I found the bake relay not closing. Will need to replace the control to complete service. Ordering W11122536 CNTRL-ELEC. RS for Mon 1/14.; ordrng 1 W11122536 (CNTRL-ELEC)

Near Farm to Market Rd 1325, Austin, TX 78728
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDS01DJSS0 Arrived on site to replace drain hose. Replaced hose test unit for leaks no leaks present at this time job complete

Near Bunny Run, Austin, TX 78746
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to replace door. Replaced door no damaged found on new door job complete

Near Bridgestone Way, Buda, TX 78610
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF535SWHV00 "Arrived on site and found no ice production, attentive to cycle icemaker manually and it would not turn. Replaced ice maker and it is now operating properly, no water leaks from connections at time of service, job complete"

Near Emerald Fields Ln, Kyle, TX 78640
Kevin B.

Kevin B.

DRYER MAYTAG MGDC465HW0 "Arrived on site and inspected dryer and found temperature is good and cycling properly. Dryer has been converted correctly to propane, found airflow is good and no for the repair is required at this time. No lint buildup dryer is new, Job complete."

Near Windy Hollow Ln, Kyle, TX 78640
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIX305ESS0 "Ran diagnostics unit passed. Ran unit through a normal cycle. No ice forming after unit running for 20 min Checked under plate,Evap plate cold not freezing diagnosed unit will need evaporator,compressor and filter drier. Job will need 2 hours for repairs; ordrng 1 2HOURREPAIR!!! (2HOUR REPAIR) and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10843121 (FILTER DRIER) and 1 Wpw10218037 (EVAPORATOR ) and 1 Wpw10605286 (COMPRESSOR)"

Near Twin Valley Cove, Austin, TX 78731
Kevin B.

Kevin B.

DRYER MAYTAG MEDB835DC4 "Arrived on site and inspected dryer and found fuse has failed replaced fuse and also found L2 is missing, swapped connections on terminal block and dryer will now turn on. Recommended to customer that and electrician be consulted to correct power from source. Job complete."

Near Woodbrook Tr, Buda, TX 78610
Kevin B.

Kevin B.

DRYER MAYTAG MEDB955FC0 "Arrived on site and inspected dryer and found connections to control for L2 is not properly secured. After correcting dryer will now heat. Inspected all other components and no lint found at time of service, job complete"

Near Manchaca Rd, Austin, TX 78748
Kevin B.

Kevin B.

WASHER WHIRLPOOL WET4024HW0 "Arrived on site and set washer into manual test mode and ran through all functions, could not duplicate burning smell experienced by customer, also ran spin test. Spoke with tech line and they did not recommend replacing any parts at this time. No water leaks from connections at time of service SR7723888334"

Near Burleson Rd, Austin, TX 78741
Lou S.

Lou S.

COOKTOP GE JGP940BEK2BB "arrived on site to install previously diagnosed and ordered parts. I removed the cooktop and removed and replaced the back left orifice holder, back left burner head, the lockout valve and wiring harness. I installed new burner head gaskets to the back left, front left, and back right burners. When removing the front right burner a screw broke off inside the orifice holder but I was able to remove it with my pliers. Once I had the unit reassembled I found that the right front Ignitor was not working. I am ordering an Ignitor and one screw and scheduled return service for 01/11/19. No gas leaks detected during service.; ordrng 1 CNOTE (LSO) and 1 WB01T10049 (range screw 6-32 mch) and 1 WB13T10073 (igniter)"

Near Lake Livingston Dr, Georgetown, TX 78628
Lou S.

Lou S.

WASHER WHIRLPOOL WFW95HEDW0 "arrived on site to inspect washer error code. Was working, but then showed error code F3E1. She advised that the error code was intermittent, but the unit would still operate. I place the unit in diagnostics and error code F3E1 appeared. I cleared the code and continued with testing. The unit operated as designed with no error codes at the end of testing. While the unit was draining, the drain pump sounded as if the motor was struggling to operate. I removed the airtrap and found some paper like debris inside. While checking the airtrap, I removed the drain pump filter and found some small rocks and paper inside the filter. Using my vacuum, I cleared the drain pump and found no other debris inside. Due to the error code issue, I removed and replaced the water level sensor and airtrap and tested the unit in diagnostics again. The unit operated as designed, but the drain pump continued to sound as if it were struggling. I advised the customer of my findings

Near Echo Hills Ct, Austin, TX 78717
Kevin B.

Kevin B.

WASHER MAYTAG MVWX655DW1 "Arrived on site and replaced strike, it will not lock properly and lid closes correctly. No water leaks from connections at time of service, job complete."

Near Cana Cove, Austin, TX 78749
Kevin B.

Kevin B.

MICROWAVE JENN-AIR JMC2430DS "Arrived on site and replaced UI diagnosed on previous visit, after replacement of function has returned to microwave. No further repair is required at this time, job complete"

Near Mesa Verde Dr, Austin, TX 78737
Lou S.

Lou S.

RANGE WHIRLPOOL WFG525S0HS0 "arrived on site to inspect range showing error code. Upon further inspection, I found the unit showing error code F2E1. I pulled the unit from its space and removed the back cover. I unplugged the unit and inspected the P11 connection and it was good. I plugged the unit back in and the error code was still showing. I am ordering the main control ad the control panel and the office is to schedule return service. No gas leaks detected during service.; ordrng 1 W11026866 (panl-cntrl) and 1 WPLW11317846 (CONTROL)"

Near Lyndhurst St, Austin, TX 78717
Kevin B.

Kevin B.

OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for are they not maintaining temperature correctly, found overall temperature float was higher than expected. re-seated harness on temperature sensor. Advise customer that calibrating oven down 10 to 15° will correct issue. Oven is heating properly, I know for the repair is required at this time, job complete."

Near Mesa Verde Dr, Austin, TX 78737
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site for “not washing dishes” complaint. Inspected unit and found sump/motor assembly with intermittent operation. Removed and replaced sump/motor assembly. Tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Avenue G, Austin, TX 78751
Jonathan  S.

Jonathan S.

REFRIGERATOR KENMORE 106.5113921 "Arrived on site for refrigerator not cooling. Inspected unit and found ice buildup in RC. Performed diagnostics mode and found defrost bi-metal opened. Gained access to defrost sensor, jump sensor and forced defrost cycle. Found heater working. Found failed bi-metal. Removed ice with steamer and removed failed sensor. Installed sensor and assembled unit. Tested operation. All tested good, no water leaks present. Customer paid in full on credit card."

Near Mountain Creek Pass, Georgetown, TX 78633
Joseph C.

Joseph C.

ICE MACHINE WHIRLPOOL WRS325FDAB06 "Arrived on site for “not dispensing ice” complaint. Inspected unit and found dispenser motor seized. Removed and replaced dispenser motor. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Louise Lee Dr, Austin, TX 78725
Joseph C.

Joseph C.

DRYER WHIRLPOOL WED4815EW1 Arrived on site for “no heat” complaint. Inspected unit and found element burned out. Removed and replaced element. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.

Near Nijmegen Dr, Del Valle, TX 78617
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on site for refrigerator making click noises. Customer stated that noise was coming from air baffle area. Performed diagnostics mode and activated air baffle and fan. Found abnormal noise coming from air baffle. Removed baffle and installed new. Tested in diagnostics mode. Tested all other operations. All tested good, no water leaks present."

Near Crockett Loop, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL GI7FVCXWY00 "Arrived on site for refrigerator not dispensing water. Per diagnostics and tested dispenser. Found valve activating. Traced water from main inlet valve to filter head. Found filter head not opening for water to dispense. Removed failed filter housing and installed new. Assembled unit. Tested dispenser, ice maker and monitored water connection. All tested good, no water leaks present. Paid in full on check# 1847."

Near Tiger Valley Ln, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for dishwasher leaking underneath. Gained access dishwasher and tested unit. Found unit leaking from supply line (see SD-QuickPic). Tighten water line to unit and it did not leak. Would still recommend to replace with braided stainless steel line. Performed diagnostics mode, no error codes. All else tested good and no water leaks was present at time of service."

Near Naranjo Dr, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

DISHWASHER KITCHENAID KDTE204ESS2 "Arrived on site for dishwasher tripping breaker. Gained access to junction box and inspected. Found neutral wire nut burnt and grounded to box( see SD-QuickPic). Replaced wire nut and tested power. Unit is out of insulation warranty. Performed diagnostics mode, no error codes. Checked amp draw to heater and found within range. All tested good, no water leaks present. Customer paid in full on credit card."

Near Flint Ridge Trail, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Arrived on site for refrigerator lights not working . Per diagnostics mode and checked door switches. Checked control and found no voltage going to lights. Replaced LED control and tested. Tested all other operations, all tested good. No water leaks present at time of service."

Near Magona Trail, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KRFF507ESS00 "Arrived on site for refrigerator not making ice. Customer stated that ice maker started working this morning. Checked for water in ice maker. Checked for fault code and found none. Checked ice box fan, ice maker thermistor. Ice level sensor . Cycled ice maker and ran fill cycle, removed over flow of water from ice maker. Added foil tapers water line outside of box and tape it to top of unit. All tested good at time of service unit test, no water leaks present."

Near Chadwick Drive, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

WASHER AMANA NTW4516FW3 "Arrived on site for washer not powering on. Customer stated that unit start working yesterday. Stated that after storm unit would not power on. Performed diagnostics mode and checked error codes, none found. Ran automatic test cycle, completed as designed. Inspected wire harness and control. Found green light flickering on control. Removed control and installed new. Tested operation, all tested good. All water connections dry at time of service."

Near Lasso Dr, Round Rock, TX 78681
James C.

James C.

DISHWASHER KITCHENAID KUDE70FXSS5 Arrived on site and inspected unit for leaks. I found the leak coming from the diverted on the sump and motor assembly. Unit will need new sump assembly to repair. Installed new sump assembly and tested for proper operation and leaks. I found no water leaks after repair and unit is working properly. Job complete

Near Goodnight Dr, Georgetown, TX 78628
James C.

James C.

COOKTOP WHIRLPOOL KICU569XSS00 Arrived on site and installed new modules and ui. I set the proper software code and tested operation. I found the unit had a communication error. Inspected ui harness and found to be defective. Replaced harness with original and unit now working properly. All functions test good. Job complete

Near Oak Hill Drive, Liberty Hill, TX 78642
James C.

James C.

MICROWAVE WHIRLPOOL WMH32519FS1 Arrived on site and tested operation. Control panel was illuminated and working. Customer stated that it went out and she could still use it but no display and then a couple days later the display came back on. I found the harness for display pinched and the connection on the main board was damaged. Installed new display board and main board. Tested operation and found unit working properly. Job complete

Near Tanager Pass, Leander, TX 78641
Kevin B.

Kevin B.

WASHER MAYTAG MVWC565FW1 "Arrived on site And found the lid lock has failed, attempted to replace lock and found new one is defective, will need to bring back a new lock to correct issue. No water leaks from connections at time of service; ordrng 2 W10838613 (lid lock assembly)s"

Near Cornwall Dr, Austin, TX 78748
Jerry C.

Jerry C.

COOKTOP WHIRLPOOL WCE97US0HS00 I tested the unit and found no faults and all operations present. I allowed the unit to remain connected to power for over 15 minutes and did not see any faults. I contacted the MFG Safety team per service notes and informed them of my findings. Michael advised me to use the existing file number 7723785292. No parts were advised to be installed. I informed the store personnel the unit is ready for resale.

Near US-79, Hutto, TX 78634
James C.

James C.

WASHER HOTPOINT HTW200ASK1WW Arrived on site and customer stated that the unit would sometimes start and others it would not. The unit would also sometimes just start washing on its own with the lid open. Tested lid lock and found the lock to have failed. I also inspected the control and found visible failure of the lock circuit. Installed new control and lid lock. I set the proper personality code for the control and tested. Unit working properly and all functions test good. Job complete

Near Firewheel Pass, Liberty Hill, TX 78642
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site and and found the freezer compartment disassembled. I found the damage to the liner and foam insulation and took photo. I inspected unit for signs of any other short that would have caused the issue and found none. Called tech line and spoke to Kathy and she transferred me to the safety team and I spoke with Lisa #7723854283. Customer can call into safety to speak about a resolution at 866-550-5136. Photos have been sent to whirlpool for review. Job complete

Near Peggy Dr, Liberty Hill, TX 78642
James C.

James C.

OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site and removed broken outer door glass and vacuumed up shards. Installed new outer glass and tested door function. Door working properly. Job complete.

Near Prosa Ln, Liberty Hill, TX 78642
Joseph C.

Joseph C.

MICROWAVE WHIRLPOOL MH1150XMS2 "Arrived on site for “no heat” complaint. Inspected unit and found magnetron, capacitor, diode and transformer covered in grease and inoperable(no current produced). Ordering new transformer. Part has been discontinued. Office will set return schedule, due to disposition of ordered part.; ordrng 1 8205560 (TRANSFORMER/DISCONTINUED)"

Near E 12th St, Austin, TX 78721
Jerry C.

Jerry C.

MICROWAVE WHIRLPOOL WMH32519HZ3 "WMH32519HZ3 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the filter board, fuse and wrapper. I reinstalled the unit and tested. Operational test good."

Near Westinghouse Rd, Georgetown, TX 78626
Jerry C.

Jerry C.

DRYER WHIRLPOOL WED4815EW1 "WED4815EW1 Arrived to inspect no operation. I found the thermal fuse open and I removed and replaced it and tested. The unit would not heat as expected and I found an underwire had bridged between the element and the chassis. The unit would not heat after removal and I replaced the element and thermal cutoff. After part installation, the unit worked as designed and heated and cycled as expected. I advised the customer the vent into the floor was plugged and it will need to be corrected before the vent can be attached. No lint within chassis."

Near W 7th St, Taylor, TX 76574
Joseph C.

Joseph C.

WASHER MAYTAG MVWC360AW0 "Arrived on site for “F8E1 error code and unit will not start unit fills, then drains “ complaint. Per previous diagnosis, removed and replaced control and valve. Unit does not dispense hot water. Hot water dispenses, during manual diagnostics.Four position rotary switch(temperature selector switch)needs to be replaced. Authorization needs to be approved for part. No leaks detected, at time of service. Office to set return schedule, due to need for authorization. No leaks detected, at time of service.; ordrng 1 NEEDSAUTHORIZATION (NEEDS AUTHORIZATION) and 1 WPW10285512 (temp switch)"

Near Morning View Dr, Del Valle, TX 78617
Jerry C.

Jerry C.

OVEN WHIRLPOOL WFG320M0BW0 WFG320M0BW0 Arrived to instal part. I removed the failed igniter and installed the replacement. I tested the unit and it ignited and cycled as designed. No gas leaks detected during service.

Near Otis St, Taylor, TX 76574
Diego G.

Diego G.

ICE MACHINE WHIRLPOOL GI15NDXZS2 "Arrived on site. Check for feet issues. Found feet missing from behind of unit. Replaced feet’s , All functions tested OK. No leaks present. Job complete"

Near Kangaroo Ct, New Braunfels, TX 78132
Diego G.

Diego G.

ICE MACHINE WHIRLPOOL GI15NDXZS2 "Arrived on site. Check for feet issues. Found feet missing from behind of unit. Replaced feet’s , All functions tested OK. No leaks present. Job complete"

Near Kangaroo Ct, New Braunfels, TX 78132
Diego G.

Diego G.

ICE MACHINE WHIRLPOOL GI15NDXZS2 "Arrived on site. Check for feet issues. Found feet missing from behind of unit. Replaced feet’s , All functions tested OK. No leaks present. Job complete"

Near Kangaroo Ct, New Braunfels, TX 78132
Diego G.

Diego G.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site. Replaced transmission, cam, motor and belt. Cycled unit, all functions tested OK. No leaks present. Job complete"

Near Sundance Parkway, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site. Replaced transmission, cam, motor and belt. Cycled unit, all functions tested OK. No leaks present. Job complete"

Near Sundance Parkway, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site. Replaced transmission, cam, motor and belt. Cycled unit, all functions tested OK. No leaks present. Job complete"

Near Sundance Parkway, New Braunfels, TX 78130
Diego G.

Diego G.

DRYER MAYTAG MEDX655DW1 "Arrived on site. Check for timer issues. Found timer not advancing. Replace timer and cycle, all functions tested OK. Also instructed customer they will need to clean out exhaust for dryer to work properly. No leaks present. Job complete"

Near Spring Meadow, New Braunfels, TX 78130
Diego G.

Diego G.

DRYER MAYTAG MEDX655DW1 "Arrived on site. Check for timer issues. Found timer not advancing. Replace timer and cycle, all functions tested OK. Also instructed customer they will need to clean out exhaust for dryer to work properly. No leaks present. Job complete"

Near Spring Meadow, New Braunfels, TX 78130
Diego G.

Diego G.

DRYER MAYTAG MEDX655DW1 "Arrived on site. Check for timer issues. Found timer not advancing. Replace timer and cycle, all functions tested OK. Also instructed customer they will need to clean out exhaust for dryer to work properly. No leaks present. Job complete"

Near Spring Meadow, New Braunfels, TX 78130
Diego G.

Diego G.

DISHWASHER MAYTAG WDF520PADW3 "Arrived on site. Check for no heat issues. Found bad heater not allowing heater to kick on. Replaced heater and cycle, all functions tested OK. No leaks present. Job complete"

Near Brenham Cir, New Braunfels, TX 78130
Diego G.

Diego G.

DISHWASHER MAYTAG WDF520PADW3 "Arrived on site. Check for no heat issues. Found bad heater not allowing heater to kick on. Replaced heater and cycle, all functions tested OK. No leaks present. Job complete"

Near Brenham Cir, New Braunfels, TX 78130
Diego G.

Diego G.

DISHWASHER MAYTAG WDF520PADW3 "Arrived on site. Check for no heat issues. Found bad heater not allowing heater to kick on. Replaced heater and cycle, all functions tested OK. No leaks present. Job complete"

Near Brenham Cir, New Braunfels, TX 78130
Diego G.

Diego G.

FREEZER KENMORE 253.287928 Arrived on site. Check for door issues. Found gasket bad and also freezer door warped not allowing door to close correctly.

Near Vino Cir, New Braunfels, TX 78132
Diego G.

Diego G.

FREEZER KENMORE 253.287928 Arrived on site. Check for door issues. Found gasket bad and also freezer door warped not allowing door to close correctly.

Near Vino Cir, New Braunfels, TX 78132
Diego G.

Diego G.

FREEZER KENMORE 253.287928 Arrived on site. Check for door issues. Found gasket bad and also freezer door warped not allowing door to close correctly.

Near Vino Cir, New Braunfels, TX 78132
Clif L.

Clif L.

DRYER MAYTAG MEDB855DC3 Arrived on site to diagnose a dryer that is making a normal noises. Tested unit and found debris in blower wheel causing noise. Removed all debris from blower wheel and tested unit. Found all is functioning properly at this time.

Near Spicewood Pkwy, Austin, TX 78750
Clif L.

Clif L.

VENTHOOD KITCHENAID KXD4636YSS5 Arrived on site to diagnose a vent that is not operating. tested yet multiple times and found no mechanical failures at this time. All parts and components are working properly and no repairs are needed at this time.

Near Quiet Mountain Cove, Austin, TX 78730
Clif L.

Clif L.

DRYER MAYTAG MGDB725BW0 Arrived on site to diagnose a dryer that is not operating properly. Tested unit and found airflow through unit. This is causing unit to not heat properly. Homeowner will have a need to have ducting cleaned or corrected to improve airflow. No further repairs to be done at this time. As we were just out a month ago to replace coils and dryer only half service fee collected today for diagnosis.

Near Dawn River Cove, Austin, TX 78732
James C.

James C.

WASHER WHIRLPOOL WTW8040DW0 "Arrived on site and tested operation. I found the unit has an F7E5 error for failed shifter. I inspected the shifter and found that the gear case seal has failed and the gear case oil is leaking from it as well as what appears to be water residue due to the rust found in the shifter assembly. Unit would need new gear case and clutch to repair.

Near N Hill Cir, Leander, TX 78641
Clif L.

Clif L.

DISHWASHER WHIRLPOOL KDFE104DSS5 Arrived on site to diagnose a dishwasher that is not draining. Found broken glass stopping drain pump from operating. Remove broken glass from drain pump and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Arbor Lake Cove, Austin, TX 78732
Clif L.

Clif L.

WASHER WHIRLPOOL WFW94HEXW2 I loved on site to diagnose a washer that is not operating. Tested unit and found a motor control board sorted out. Replaced motor control board and tested unit. Found unit fully functional at time of service. No leaks were found after services were performed.MCU

Near Golden Gate Park, Austin, TX 78732
James C.

James C.

WASHER MAYTAG MVWB835DW3 "Arrived on site and tested operation. I found a high pitched squealing noise when unit spinning in high spin under diagnostic cycle 12. I found the gearcase has failed and oil has gotten into the rotor and stator. Unit will need new gearcase, stator, and clutch to repair. ; ordrng 1 W10915700 (stator)"

Near US-183, Liberty Hill, TX 78642
Clif L.

Clif L.

DISHWASHER KITCHENAID KUDC10FXSS6 Arrived on site to replace control panel for dishwashers. Replace panel and tested unit. Found all the functioning properly at this time. No leaks were found at time of service.

Near Rivalto Circle, Lakeway, TX 78734
Jerry C.

Jerry C.

DISHWASHER KITCHENAID KDPE234GPS0 "KDPE234GPS0 Arrived to inspect wash and dry issues. The unit had water up to the lower screen area within the well and there were deposits within the tub area, even with a water softener system. 4-3, 2-1 and 5-1 error codes were stored and the unit filled, but did not circulate. The control will be required as it is sending very low current to the motor whenever the pilot relay is engaged. The customer was using Kirkland branded pods and I advised them it is too much detergent with their use (pre rinsing and soft water) and recommended one teaspoon of conventional liquid automatic dishwasher detergent as a starting point. The detergent dispenser was flooded in the rinse agent area and will require replacement. Office to order dispenser and control and the sump will be used upon return service. No leaks observed during service. ; ordrng 1 W10861000 (detergent dispenser) and 1 W11087210 (CONTROL)"

Near Jennings Branch, Georgetown, TX 78633
Jerry C.

Jerry C.

DISHWASHER KITCHENAID KDPE234GPS0 "KDPE234GPS0 Arrived to inspect water issues. I entered service test mode and 4-3 stored within memory and the unit filled, but would not circulate. I removed and replaced the pump and during control replacement, I found the cabinet had been damaged and the tub assembly will require replacement. The control will need to be installed at return service. Please allow two hours for tub replacement. No leaks observed during service.; ordrng 1 CNOTES (2 HOUR SERVICE) and 1 WPW10681506 (tub-dishwr)"

Near Autumn Trail, Georgetown, TX 78626
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTE704DSS0 Arrived on site to diagnose a dishwasher that is leaking. Found a vent assembly leaking through gasket. Replaced vent assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.Vent (86.94+tax)

Near La Barzola Bend, Austin, TX 78738
Brandon C.

Brandon C.

WASHER MAYTAG MVWB765FW0 "Arrived on site for customer complaint of unit not powering on, I was able to get unit into diagnostic mode, found UIB power button not responding, I replaced UIB console, unit tested good."

Near Senora Creek Ct, Austin, TX 78735
Brandon C.

Brandon C.

WASHER MAYTAG MVWB865GW0 "Arrived on site for customer complaint of unit not spinning clothes dry, found faulty clutch, I replaced clutch, unit tested good."

Near Zyle Rd, Austin, TX 78737
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site to replace door hinges and brackets, I replaced all parts, unit tested good."

Near Golden Eagle Ln, Dripping Springs, TX 78620
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site. Checked for multiple issues. Found molding from icemaker leaking. Replaced ice maker and cycle, all functions tested OK. Also found ice bin not working. Also found broken gear for rails. Will need ice bin, gears, and rails to repair unit. Re-scheduled for 1/15/19 customer requesting morning appointment if possible; ordrng 1 12002497 (gear (left)) and 1 CNOTES (CNOTES ) and 2 W10120018 (slide)s and 1 W10474716 (gear) and 1 W11185686 (ICEBIN )"

Near White Cloud Dr, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site. Checked for multiple issues. Found molding from icemaker leaking. Replaced ice maker and cycle, all functions tested OK. Also found ice bin not working. Also found broken gear for rails. Will need ice bin, gears, and rails to repair unit. Re-scheduled for 1/15/19 customer requesting morning appointment if possible; ordrng 1 12002497 (gear (left)) and 1 CNOTES (CNOTES ) and 2 W10120018 (slide)s and 1 W10474716 (gear) and 1 W11185686 (ICEBIN )"

Near White Cloud Dr, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site. Checked for multiple issues. Found molding from icemaker leaking. Replaced ice maker and cycle, all functions tested OK. Also found ice bin not working. Also found broken gear for rails. Will need ice bin, gears, and rails to repair unit. Re-scheduled for 1/15/19 customer requesting morning appointment if possible; ordrng 1 12002497 (gear (left)) and 1 CNOTES (CNOTES ) and 2 W10120018 (slide)s and 1 W10474716 (gear) and 1 W11185686 (ICEBIN )"

Near White Cloud Dr, New Braunfels, TX 78130
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTE104DSS0 "Arrived on site for customer complaint of unit not draining, I found broken glass in drain pump which caused the pump to fail. I replaced the drain pump tested good.

Near Flat Creek Rd, Johnson City, TX 78636
Brandon C.

Brandon C.

OVEN KITCHENAID KEBS107SSS04 "Arrived on site for customer complaint of oven not working, found electric plug from house was damaged. Instructed customer to have electrician replace plug."

Near Mourning Dove, Johnson City, TX 78636
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for customer complaint of unit leaking every once in a while, I could not get unit to duplicate issue while on site. Drain lines were clear, water valve tested good."

Near Hawthorne Loop, Driftwood, TX 78619
Brandon C.

Brandon C.

DRYER MAYTAG MEDX655DW "Arrived on site for customer complaint of dryer not heating, found faulty fuse, I replaced fuse unit tested good."

Near Negley, Kyle, TX 78640
Diego G.

Diego G.

OVEN WHIRLPOOL WOD77EC0HS01 Arrived on site. Checked for clock issues. Found clock advancing a few hours within a few days. Will need control panel to repair unit. Office to reschedule; ordrng 1 W10871568 (CONSOLE )

Near Limestone Creek, New Braunfels, TX 78130
Diego G.

Diego G.

OVEN WHIRLPOOL WOD77EC0HS01 Arrived on site. Checked for clock issues. Found clock advancing a few hours within a few days. Will need control panel to repair unit. Office to reschedule; ordrng 1 W10871568 (CONSOLE )

Near Limestone Creek, New Braunfels, TX 78130
Diego G.

Diego G.

OVEN WHIRLPOOL WOD77EC0HS01 Arrived on site. Checked for clock issues. Found clock advancing a few hours within a few days. Will need control panel to repair unit. Office to reschedule; ordrng 1 W10871568 (CONSOLE )

Near Limestone Creek, New Braunfels, TX 78130
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived onsite for customer complaint of french door refrigerator making loud noise in RC section. Removed shelves and found RC evaporator frosted up causing fan to scrape on ice. Removed all ice from evaporator using steamer and heat gun. Found RC thermistor frayed. Removed and replaced harness and placed in proper position. Reassembled. Unit began cooling with good frost pattern on evaporator. No other issues found. All water connections were dry at time of service.

Near Butterfield Ct, Belton, TX 76513
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW5000DW2 Arrived onsite for dealer complaint of dryer top load washer not washing. Ran diagnostics and found no error codes stored. Calibrated unit. Unit calibrated successfully. No other issues found. No water connected to unit.

Near S General Bruce Dr, Temple, TX 76504
Arthur B.

Arthur B.

DRYER MAYTAG MED3500FW0 Arrived onsite for customer complaint of dryer getting PF and not coming on. Removed power cover and found only 120V coming from L2 and Neutral. Flipped breaker and still get same voltage. Advised customer to have breaker checked in breaker box. Charged labor DR100 $99.99 plus taxes. Dryer vent and lint trap was clean of lint at time of service.

Near Fannin Loop, Temple, TX 76501
Clif L.

Clif L.

OVEN WHIRLPOOL GBD307PRB01 Arrived on site to diagnose an oven that is not operating. Found no display on unit due to shortage main control. Main control board is no longer available and office will need to contact one guard home warranty to have them find a resolution for the claim.; ordrng 1 8303883 (cntrl-elec) and 1 CNOTES (NLA CONTROL)

Near Capella Trail, Austin, TX 78732
Clif L.

Clif L.

MICROWAVE WHIRLPOOL GH5184XPB4 Arrived on site to diagnose a microwave that is not operating and smoking when used. Tested unit and found the inverter shorted out causing issues. Inverter will need to be replaced to complete repairs. Office will need to get authorization from home warranty for repairs and set return appointment.; ordrng 1 CNOTES (AUTHO NEEDED) and 1 W10217710 (inverter)

Near Capella Trail, Austin, TX 78732
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS325FNAM01 Arrived onsite for customer complaint of LED lights not coming on in SxS RC section. Found RC LED module faulty. Removed and replaced module. Reassembled. All light now illuminate as intended. No other issues found. No water source connected to unit at time of service.

Near W Jackson St, Bartlett, TX 76511
Arthur B.

Arthur B.

WASHER HOTPOINT HSWP1000M4WW "Arrived onsite to install new motor assembly and magnetic lid lock. Removed motor and installed new replacement. Removed and replaced magnet on lid. Reassembled and tested. Unit now fills,agitates drains and spins as intended. No other issues found. All water connections were dry at time of service."

Near Park Meadow Dr, Jarrell, TX 76537
Al R.

Al R.

OVEN WHIRLPOOL WFE530C0ES1 "Name spelledMACRANDERArrived to inspect range not heating. Disassembled and checked the temperature sensor, brill and bake element. Unit still did not heat properly. Removed and replaced the control. Unit tested as designed.JOB COMPLETE"

Near Sandyford Ct, Killeen, TX 76542
Al R.

Al R.

WASHER WHIRLPOOL WFW92HEFW0 "Arrived to inspect washer complaint of not draining. I ran the unit through diagnostic test mode and received a F01 E01 error code. I disassembled the unit and cleared the debris from the drain. I reassembled the unit, tested it again and unit responded to test mode. I noticed excessive suds in the unit while testing. I advised the customer to monitor soap usage.JOB COMPLETE."

Near Acorn Ln, Killeen, TX 76542
Clif L.

Clif L.

WASHER KENMORE 110.278416 "Arrived on site to diagnose the washing machine that is leaking. Tested unit and found hey rodent has chewed through tub to the pump hose and drain line again. Homeowner is aware so I have to pay full cost for repair as pest damage is not covered under AEX warranty. Return date set for 1/14/19. ordrng 1 285871 (hose,tub to pump) and 1 WPW10096921 (hose)"

Near Brass Buttons Trail, Austin, TX 78734
Al R.

Al R.

COOKTOP WHIRLPOOL G7CE3034XS00 Arrived to install previously ordered parts. I removed and replaced the harness and switch. Reassembled the unit and unit tested as designed.

Near Killeen, TX 76542
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for customer complaint of unit not cooling properly in fresh food section. Customer defrosted evaporator coil and punctured a hole in fresh food evaporator and cracked the drip pan. Ordering evaporator, and drip pan. Before customer damaged the evaporator, the evaporator was covered in ice and not defrosting properly. I quoted customer for sealed system repair and let him know the control boards may be needed as well as a thermistor. Ordering all parts ; ordrng 1 CNOTE (SS TECH) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10836964 (pan-drip) and 1 W11116006 (evaporator)"

Near Dedham Ct, Austin, TX 78739
Al R.

Al R.

REFRIGERATOR WHIRLPOOL ED5PHAXSL00 Arrived to inspect unit not making ice and ff section is warmer than usual. I confirmed the complaint and used my steamer to free the evaporator drain that was clogged with a block of ice. I also noticed the return air from the ff to the freezer section was frozen also. I melted the ice block. I tested the defrost for continuity and passed. Customer removed the 60 watt bulb from the ff section. Customer told to wait for unit to began cooling as designed after repair.JOB COMPLETE.

Near Shawnee Trail, Harker Heights, TX 76548
Al R.

Al R.

WASHER AMANA NTW4605EW0 Arrived to inspect washer not turning on. I checked the outlet for proper voltage and got 120 volts. I attempted to test the unit in service test mode and unit simply clicked. I removed the rear cover by the control board and noticed an infestation of bugs.Customer advised to treat infestation.JOB COMPLETE

Near E Veterans Memorial Blvd, Harker Heights, TX 76548
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for customer complaint of fresh food section not cooling properly, found huge amounts of ice build up on evaporator cover, instructed customer to defrost unit, ordering controls, thermistor, and evap cover. ; ordrng 1 W11092503 (panel-ui) and 1 WPW10501260 (cover-evap)"

Near Wapiti Rd, Buda, TX 78610
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onsite for customer complaint of french door refrigerator not cooling both sections. Removed unit cover and found prior sealed system work has been done to unit. Found dye on floor base of unit. Also found compressor barely humming. Unit will need new compressor to complete repair. R/S customer for Tuesday 1/15. Unit disconnected at this time. No water connections made to unit at time of service. ; ordrng 1 CNOTE (ABO) and 1 CNOTE (2HR JOB) and 1 TJ90SF8404 (access valve) and 1 W10832994 (compressor) and 1 W11189618 (unit harness) and 1 WPW10143759 (dye drier) and 1 WPW10637669 (grille)

Near Eric St, Little River-Academy, TX 76554
Arthur B.

Arthur B.

WASHER GE GTW680BSJ5WS Arrived onsite for dealer complaint of top load washer not dispensing fabric softener. Removed back cover. TManually tested valve solenoids and found the one to fabric softener not opening. Ordering control and water valve assembly. R/s for Monday 1/14. No water connections to unit at this time.; ordrng 1 WH13X26637 (VALVE) and 1 WH18X28177 (CONTROL ASSY)

Near S General Bruce Dr, Temple, TX 76504
Arthur B.

Arthur B.

WASHER MAYTAG MAV7600AWW "Arrived onsite for customer complaint of top load washer leaking water inside tub when not in use and loud grinding noise when spinning. Tested unit. Found transmission bearing warn out causing to unit to shake badly. Also found water valve solenoids not closing causing water to drip into tub. Unit will need new transmission,valve to complete repair. Customer is wanting replacement. Advised AHS make that decision. OF to R/S due to part cost. All water connections were dry at time of service.; ordrng 1 12002158 (valve-inlt) and 1 35-6615 (ht trans service kit) and 1 CNOTE (NEED AUTHO)"

Near Timberline Rd, Temple, TX 76502
Al R.

Al R.

RANGE MAYTAG MER8772WW1 Arrived to inspect unit FR burner. Verified complaint and ordered FR triple burner infinite switch WPW10169580(PSP ITEM)NEEDS MORE WORK; ordrng 1 WPW10169580 (INFINITE SWITCH FRONT RIGHT TRIPLE BURNER)

Near Littlerock Dr, Killeen, TX 76549
Leonardo C.

Leonardo C.

RANGE KITCHENAID KSGG700ESS0 Arrived on site to replace control board and console. Replaced both parts test unit and unit test good. All buttons working correctly and no more error codes. No leaks present at this time.

Near Stone Rim Loop, Buda, TX 78610
Clif L.

Clif L.

WASHER WHIRLPOOL WTW8040DW1 Arrived on site to diagnose a washing machine that is not spinning properly. Tested unit and found rotor mounting bolt loose causing rotor to slip out of position. Tighten bolts and rotor assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Edgerton St, Austin, TX 78730
Robert J.

Robert J.

RANGE AMANA ACR4503SFB3 Arrived on job for complaints of burner not heating fast enough. Burner are working as designed customer not satisfied with performance. Pans not setting flat not making geed contact with burner.

Near Meadow Crest, New Braunfels, TX 78130
Robert J.

Robert J.

OVEN WHIRLPOOL WOD93EC0AS05 Arrived on job to install gasket. After install test operation.

Near Forest Bell, New Braunfels, TX 78132
Joseph C.

Joseph C.

COOKTOP WHIRLPOOL WFE515S0ES0 Arrived on site for “left burners not working” complaint. Inspected unit and found both left elements blown. Removed and replaced left elements. Tested unit. Unit is performing as designed.

Near Jefferson St, Bastrop, TX 78602
Paul R.

Paul R.

RANGE AMANA ACR4303MFW3 Arrived onsite for the range with the oven not heating. I found the dbl relay not closing on the control. I replaced the control and tested the unit. The unit is working as designed. Call complete.

Near Wells Branch Pkwy, Austin, TX 78728
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW7300DW1 "arrived on site to install new control board per service pointer W11042572, found prescreened control board is incorrect. Will need to re-order correct control board. ; ordrng 1 W11111459 (cntrl-elec)"

Near Port Royal Dr, Austin, TX 78746
Scott  M.

Scott M.

WASHER AMANA NAV5800AWW "Arrived on site for leaking washer . Tested unit and found previous diagnosis from previous repair company was correct . Unit is leaking from tub seal and bearing is failing .will need bearing , transmission , hub and seal .; ordrng 1 27001030 (BEARING AND MILK STOOL) and 1 27001039 (transmison) and 1 W10116791 (hub & seal)"

Near Taulbee Ln, Austin, TX 78757
Diego G.

Diego G.

OVEN WHIRLPOOL WFC150M0EB1 "Arrived on site. Replaced hinge kit and screws for oven door. Tested oven door, all functions tested OK. No leaks present. Job complete"

Near Rosewood Dr, , TX 78616
Diego G.

Diego G.

OVEN WHIRLPOOL WFC150M0EB1 "Arrived on site. Replaced hinge kit and screws for oven door. Tested oven door, all functions tested OK. No leaks present. Job complete"

Near Rosewood Dr, , TX 78616
Diego G.

Diego G.

OVEN WHIRLPOOL WFC150M0EB1 "Arrived on site. Replaced hinge kit and screws for oven door. Tested oven door, all functions tested OK. No leaks present. Job complete"

Near Rosewood Dr, , TX 78616
Arthur B.

Arthur B.

DRYER MAYTAG MEDC215EW Arrived onsite for customer complaint of dryer not heating properly. Tested unit and found no air flow coming from house venting. Advised customer to have venting cleaned. This is causing long dry time. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near N Fairview Dr, Lampasas, TX 76550
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KSRU25CRWH00 "Arrived on site for customer complaint of unit not cooling, found faulty start device, I replaced start device unit tested good."

Near Cottonwood Creek Dr, Dripping Springs, TX 78620
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDTE104ESS2 "Arrived on site for unit with no power, found control has failed, replaced control and tested and did not pump, replaced pump and motor and Testd good, no leaks on site"

Near Cascada Lane, Round Rock, TX 78681
Tyler B.

Tyler B.

OVEN WHIRLPOOL WFG550S0HZ0 "Arrived on site for unit not heating, found igniter failed due to normal use, replaced igniter and tested good . No gas leaks on site"

Near Brenham, TX 77833
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOC54EC7AS02 "Arrived on site for heat complaints, found unit only heating to 338. Calibrated unit +10 and Testd good. Customer does have extended warranty but no contact info, customer will be contacting lowes"

Near Yaupon Ln, Georgetown, TX 78633
Diego G.

Diego G.

RANGE AMANA AGR6603SFS1 "Arrived on site. Replaced left front burner head and cap. Cycled burner and tested, all functions tested OK. No leaks present. Job complete"

Near Old Farm to Market Rd 306, New Braunfels, TX 78130
Diego G.

Diego G.

RANGE AMANA AGR6603SFS1 "Arrived on site. Replaced left front burner head and cap. Cycled burner and tested, all functions tested OK. No leaks present. Job complete"

Near Old Farm to Market Rd 306, New Braunfels, TX 78130
Diego G.

Diego G.

RANGE AMANA AGR6603SFS1 "Arrived on site. Replaced left front burner head and cap. Cycled burner and tested, all functions tested OK. No leaks present. Job complete"

Near Old Farm to Market Rd 306, New Braunfels, TX 78130
Thomas L.

Thomas L.

WASHER WHIRLPOOL WTW8500DC0 Arrived on site to replace ordered parts. During repairs two of the snaps on the tub ring split which could cause a potential water leak and noise condition. Tub ring needs to be replaced. The basket and the gearcase splines are corroded together so bad that they cannot be separated. So the unit will also need a spin basket.; ordrng 1 APPROVAL/FREIGHTCHARGESTOO and 1 W10811960 (spin basket) and 1 W11161992 (TUB RING)

Near Ann Powell Rd, Smithville, TX 78957
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFC310S0ES3 Arrived on site to test unit for unit burners not working. Customer did not have receipt for unit. Advised customer I couldn’t work on it unless I had the paper work.

Near Starcrest Ln, Austin, TX 78724
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site to test unit for unit not working. Test unit and found upper switch holder stuck in the close position when door is opened. Opened switch holder test unit and unit test good job complete unit working as designed.

Near Pin Brush Dr, Austin, TX 78748
Arthur B.

Arthur B.

WASHER ROPER RTW4516FW2 Arrived onsite for customer complaint of top load washer not filling properly. Tested unit and found hot/cold water connections reversed. Reversed water supply line to correct issue. Calibrated unit. U it completed successfully. Both valve work as intended. All water connections were dry at time of service.

Near TX-95, Holland, TX 76534
Al R.

Al R.

MICROWAVE GE JNM1541DM5BB "Arrived to inspect microwave with no power. I removed the unit and discovered the thermostat (WB21X10148 WB21X10148)had no continuity, which was causing the NO POWER situation in the microwave. I ordered 3 thermostats and a harness to use on return visit.Order the magnetron TCO and order the incoming power supply TCO I called GE tech line and spoke to Chuck; ordrng 1 CNOTE (AUTHORIZATION ) and 1 WB18X10495 (HARNESS) and 1 WB27X10937 (THERMOSTAT ) and 1 WB27X11098 (THERMOSTAT ) and 1 WB27X11100 (THERMOSTAT )"

Near Shimla Drive, Killeen, TX 76542
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFG515S0ES1 Arrived on site and repaired broken hinge using unused correct hinge from call 209505 same builder. All checks good. ; used 1 W10299224 (RIGHT HINGE) from stock

Near Anaheim Avenue, Pflugerville, TX 78660
Al R.

Al R.

RANGE AMANA JB650DT1BB Arrived to inspect front right burner was not turning on the small inner burner. Confirmed the complaint and ordered infinite switch WB24T10153 and 12” surface element WB30T10130 for returning visit.NEEDS MORE WORK.; ordrng 1 WB24T10153 (INFINITE SWITCH ) and 1 WB30T10130 (RANGE 12" HALIANT SURFACE ELEMENT )

Near Shimla Drive, Killeen, TX 76542
Wesley P.

Wesley P.

REFRIGERATOR AMANA ASI2575GRS02 Arrived on site and found unit handles loose. Tightened handles down. Now unit is operating as designed. All checks good. Ordering replacement shelf and shipping d2c.; ordrng 1 D2C and 1 W11135530 (SHELF)

Near Pflugerville, TX 78660
Thomas L.

Thomas L.

WASHER WHIRLPOOL WTW6400SW3 Arrived on site for unit displaying OL fault code. Tested unit. found that the basket was not able to float to allow the unit to wash thus the failure code. I placed some lubricant on the shaft and the customer will try the machine in approx 24 hours to see if the rust broke loose.Ernestandkim.bell@gmail.com

Near Co Rd 330, Bertram, TX 78605
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF330PAHW0 "Arrived on site for dishwasher not starting and control panel flashing . Found child lock was activated . Unlocked unit ,ran diagnostics test . No error codes , and DW ran entire cycle as designed . Collected 108.24 cc . No water leaks detected at time of service . Job complete ."

Near Captain Hopkins Cove, Austin, TX 78753
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFG515S0ES1 "Arrived on site and found unit in need of all trim pieces. All else checks good, ordering trim. ; ordrng 1 W10310922 (TOP TRIM) and 1 W10746435 (RIGHT TRIM) and 1 W10746436 (LEFT TRIM)"

Near Anaheim Avenue, Pflugerville, TX 78660
Scott  M.

Scott M.

DRYER GE GUD27ESSMWW Arrived on site for washer making a sloshing noise . Unit is making a splashing noise just during agitation during wash . Please call lease office to collect service fee of 99.99 plus tax . No water leaks detected at time of service .

Near Gonzales St, Austin, TX 78702
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF555SDFZ03 "Right on site. Replaced yolk, divider, solenoid, dispenser motor and ice bin. Cycled dispenser, all functions tested OK. No leaks present. Job complete"

Near Sparrow View Ct, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF555SDFZ03 "Right on site. Replaced yolk, divider, solenoid, dispenser motor and ice bin. Cycled dispenser, all functions tested OK. No leaks present. Job complete"

Near Sparrow View Ct, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF555SDFZ03 "Right on site. Replaced yolk, divider, solenoid, dispenser motor and ice bin. Cycled dispenser, all functions tested OK. No leaks present. Job complete"

Near Sparrow View Ct, New Braunfels, TX 78130
Clif L.

Clif L.

DISHWASHER MAYTAG MDB4709AWB1 Arrived on site to diagnose a dishwasher that is not heating. Found heating element shorted out. Replaced heating element. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Near Brandywine Cir, Austin, TX 78750
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for bent toe panel and subsequent door panel scratches. Repaired with panels and retainers. All checks good, unit is now operating as designed."

Near Gray Heron, Pflugerville, TX 78660
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF535SWBM00 Arrived on site and found ice maker has failed mid harvest. Installed new ice maker . Unit working properly. Job complete

Near Mangrum Hill Rd, Georgetown, TX 78633
Tyler B.

Tyler B.

WASHER ROPER RTW4516FW2 "Arrived on site for door not unlocking, found latch stuck but no light flashing, removed top and and replaced latch and Testd good. No leaks on site door locking and unlocking"

Near Arusha St, Round Rock, TX 78664
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT720PADM1 "Arrived on sote for unit leaking. Found leak from diverter motor,

Near Hacienda Heights Cove, Georgetown, TX 78633
Thomas L.

Thomas L.

MICROWAVE GE JVM6175EF1ES "Arrived on site for unit tripping breaker, starting erratic displays during operation. Tested unit over and over and over and could not get the unit to do anything wrong. The customer was with me and she also saw that the unit was not doing anything wrong."

Near Riverbend Ln, Kingsland, TX 78639

View More