"Arrived onsite for MEDB835DW4 and tested unit for not drying well and found 25 ft duct back pressure causing inconsistent sensor dry function. Recommended after verifying proper voltage, sufficient airflow and proper heating, that the customer utilize time dry to bypass sensor function and have consistent drying results. No parts used."

"Arrived on site to diagnose WRS331SDHM08 refrigerator not making ice. Tested ice maker and found it would not cycle, with good power. Replaced ice maker with new W11700250. Ran new ice maker and verified it cycles properly. Found no water leaks present at time of service."

"Arrived on site to test unit WMH31017HS10 for tripping breaker. Upon arrival customer stated the unit will intermittently trip the breaker some cycles will complete normally, while others will trip the breaker at random intervals. Engaged a cook cycle and allowed unit to run for approximately 3 minutes with no breaker trip observed. Performed a full inspection of all internal high-voltage components, including capacitor, diode, magnetron, and wiring harness; found no visible damage, arcing, or abnormal heat marks. Individually tested each component and verified all are operating within manufacturer specifications. Determined the intermittent issue is most likely due to a weak or faulty breaker. Advised customer to contact builder to have breaker replaced. Completed electrical checklist and incoming voltage waiver. Contacted Safety to document under case number 21067273. At the time of service, unit is operating as designed, no parts installed, job complete."

"Arrived on site for washer flashing again. Found F8e4, f9e2. Tray was full of water. Ran diagnsotics and found no leaks. Found the gasket on bottom right side was warped. Replaced gasket. Verified operation. Call complete."

"Arrived onsite for WED500CMW0 dryer tripping breaker. Upon arrival, ran diagnostics and found no error codes. Customer mentioned the breaker will trip at random times but not every cycle. Ran test cycle and it functioned properly. Instructed customer to reach out to breaker manufacturer (square D) or electrical company due to GFCI compatibility issue SP W11525530. Provided customer with contact number as well. No leaks observed, job complete."

Arrived on site with parts ordered. Screws sent are not correct. Sent infi to parts. Will submit for research. Advised customer they will be called. ; ordrng 8 Research (Screws)s

"Arrived onsite for oven not reaching target temp. Upon arrival, started bake function while observing glow plug, glow plug ignition was delayed. Replaced igniter W10918546, restarted bake function, glow plug and ignition operated as designed. Allowed temp to reach 350 degrees then opened unit door to ensure reignition occurred once cool air was let in. Job complete."

Arrived on site for door not closing properly. Handles are not aligned too. Found legs needed to be leveled so door closed properly. Adjusted door handles. Now working as designed. Call complete.

"Arrived on site to diagnose refrigerator WRT541SZDM03 constantly freezing food in the RC. Checked temps and found FC -5, RC 31. Unit is thermostat based and does not run with a thermistor. Based on those readings at a recommended set temp, this indicates that the thermostat is about 5-6 degrees off. Replaced the thermostat with W11608693 to resolve. Slightly lowered thermostat and advised to set thermostat as needed. Unit working as designed. No water leaks observed."

"Arrived on site (Unit ) to test unit WTW4855HW3 for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

Arrived on site for washer WTW4957PW0 with complaint of drains nonstop. Need to replace control per Service Pointer #: W11766193. Replaced control W11608056. Unit is operating as designed. No leaks present. Job complete . Please use S Code: S153EB

Arrived on site for dishwasher not working. Says it lights up but turns off after starting. Entered diagnostics and found no errors. Removed door panel and found vent was not making the correct small replaced vent. Ran test and found water very dirty. Cleaned filter. Advised customer on running a cleaner. Unit working as designed. Call complete.

"Arrived on site to test unit WTW4855HW3 for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to follow up on gearcase repair on washer MVW7232HW2. I tested the unit on arrival to confirm symptoms and repair. I removed and replaced the gearcase W11449801 to resolve the leaking seal and noise. On retest I found clicking coming from the lower end of the unit, like the slider is not being held in position. To resolve I replaced both the clutch and slider, W10734521, W10754448. Tested the unit again and found that noise was gone, but there is a slight rubber sound coming from the unit. Noise is minimal and may just need a load run to fully seat all components. There was nothing wrong with the suspension, and the level was completely off. I adjusted the level and confirmed all items working as designed. No water leaks observed during service."

"Arrived on site to inspect refrigerator model JBSS48E22L00 not dispensing. Upon further inspection, I verified that the auger motor was not turning. I gained access to the motor and connection and checked incoming voltage to the motor. The voltage was correct. The motor had failed due to an open winding. I replaced the motor and reassembled the refrigerator. The dispenser is now operating as designed. No water leaks observed during service. W10822606"

"Arrived on site at apartment 2106 for dryer WED5620HW2 with complaint of not powering on. Upon arrival, test polarity and is correct. Inspected control and green indicator light is blinking. Am getting DC voltage from control to ui. Ui is just not responding. Need to replace console. Ordering console. Office to reschedule. ; ordrng 1 W11378949 (Console)"

Arrived on site to diagnose electric dryer MEDC215EW1 not starting. Examined unit and found power present but no start. Tested safety devices and found open thermal fuse. Replaced thermal fuse WP3392519. Tested unit and verified heating and operation as designed. Advised customer leading cause of thermal fuse failure is clogged vents; recommended contacting vent cleaning service. Call completed

"Arrived on site to diagnose refrigerator WRF767SDHZ04 that is not cooling at all. On arrival found unit unplugged. Customer stated that they unplugged the unit because it started making weird noises and stopped altogether. I plugged in the unit, and within seconds I found the UI and unit were recycling power and beeping. I removed all loads from the control and added them back one at a time. I traced the bad load to J9, which is the evap fan. I replaced the evap fan W11578030. I plugged the unit back in and confirmed proper function and cooling present. No water leaks found at time of service."

"Arrived on site to inspect refrigerator model KRFC704FPS07 with freezer door hard to open and close. Upon further inspection I found that the rails were seized due to the grease being dried up. The freezer door was not able to be opened and closed easily and would not self retract. I attempted to clean the rails and apply new food grade grease, however it did not fix the issue. I am ordering the left and right brackets. Office to schedule return service. No water leaks observed during service. W11241580 W11241268; ordrng 1 W11241580 (Left bracket) and 1 W11241268 (Right bracket)"

Arrived on site to inspect dishwasher model KDTM404KPS3 not draining. Upon further inspection I found that the dishwasher was installed with an extension to the drain hose. I tested the drain pump and found that the pump was running but was not able to drain water due to the extension drain hose being clogged. The customer decided to remove the hose. I removed the hose and attached the main hose to the disposal and tested the dishwasher and it is now operating as designed. No water leaks observed during service.

"Arrived onsite for MVW5430MW2 washer with loud noise and heavy vibration. Diagnostics from previous visit suggested a new drain pump and control board. Replaced drain pump W11399437 and control W11735316, unit is now functioning properly. No leaks observed, job complete."

Arrived on site to inspect washer not draining and not unlocking. Upon further inspection. I found that the wire harness had a break and was preventing the washer from unlocking and not draining. I drained the washer and replaced the lower harness. I reassembled the washer and the washer would not come out of emergency drain I attempted to restart the machine and cleared the error code for the pressure sensor but I could not get the washer to stop running the drain pump. I replaced the control due to a faulty pressure sensor. I tested the machine and it is now operating as designed. No water leaks observed during service. W11643701 W11626074

Arrived at apartment 1428 to look at model WED500CMW0 for customer complaint of unit not heating. Outlet not wired properly. Took pictures showed maintenance.

"Arrived on site to test unit WTW8040DW4 for grinding noise. Upon arrival customer stated they heard a loud grinding noise, and upon inspection noticed the basket appeared to have dropped lower than normal. Gained access and inspected internal components, found both front suspension bushings severely worn and broken, allowing the suspension rods to pull through the mounts and cause the basket to drop. This resulted in contact between the rotor and floor during agitation, producing the grinding noise. Replaced suspension assembly (W11130356) and verified proper installation and balance. Ran a complete test cycle with all components properly engaging and no abnormal noises present. Performed calibration cycle successfully. Unit is now operating as designed, no leaks detected, job complete."

"Arrived on site for washer MVWC565FW2 with issue of having a noisy spin. Upon arrival, ran diagnostics and there are no saved error codes. Rand automatic test cycle and completed correctly with exception of shaking during spin. inspected unit and found suspension has failed. Need to replace suspension. Ordering suspension. Office to reschedule. ; ordrng 1 W11130362 (Suspension)"

"Arrived on site to test unit WTW4850HW3 for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to test unit WTW4855HW3 for burning smell. Upon arrival customer stated drain pump constantly runs unless power is removed. They noticed a slight motor smell so they removed power and havent used since.Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Suspecting smell was present due to drain pump overheating. After inspection found pump performing properly. Contacted SAFETY to document under case number 21079014. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to test unit WFG320M0MS0 for reported gas smell. Upon arrival customer stated they had been away for several days and returned to find a strong gas odor present in the home. Inspected unit and reviewed gas company report indicating a detected leak at the flex line fittings. Applied bubble leak detection solution to all appliance and house-side fittings, found no leaks present at the flex line or regulator connections. Proceeded to test individual burner orifices and observed bubbling at three of four burner valves, indicating the manifold gas valves were not fully sealing. Replaced manifold assembly (W11509597), verified all connections were properly secured and leak-free. Performed full leak test on all fittings and verified no gas leaks detected. Contacted SAFETY to document under case number 21071774. Unit is now operating as designed, no gas smell or leak detected, job complete."

"Arrived on site at apartment 7301 for dryer WED5620HW2 with complaint of not powering on. Upon arrival, test polarity and is correct. Inspected control and green indicator light is not blinking. Found harness to control is not connected . Secured connection at control. Test unit and is operating as designed. Job complete"

"Arrived on site to test unit WFES3530RS0 for tripping breaker. Upon arrival customer stated unit will intermittently trip the breaker during the preheat cycle. Verified issue by engaging a bake cycle at 350?, once preheat was complete the breaker tripped. Performed inspection and verified unit is receiving proper voltage and has correct polarity. Harness inspected and found intact with no visible damage. Noted old-style bake and broil elements still installed. Determined elements and control are likely contributing to intermittent shorting during high load. Contacted SAFETY to document findings under case number 21055409. Per SAFETY, repair authorized under 2nd-year builder warranty. Replaced bake element (W11182108), broil element (W10856603), and control (W11707168). Ran a bake cycle at 500?, unit reached set temperature with no issues. Advised customer to run bake cycle for an additional 90 minutes to ensure full burn off and relay conditioning procedure is complete. Unit is now running as designed, job complete."

"Arrived on site to work on model KUIX535HPS01 for unit not making ice. I found issue with the recirculating pump. I replaced recirculating pump, part number w11542867 and ran diagnostic test cycle. Unit tested good."

"Arrived on site to test unit WED4815EW1 for no power. Upon arrival customer stated unit operated for a few days after move-in and then lost power. Verified issue, unit unresponsive with no indicator lights. Checked incoming voltage and found none present. Inspected breaker and found it tripped. Reset breaker and confirmed proper voltage restored to the unit. Ran a test cycle for approximately 10 minutes, unit operated without interruption. Unit is now running as designed. Advised customer if breaker begins tripping intermittently, builder should replace the breaker. No parts installed, job complete."

"Arrived on site to replace previously diagnosed part. Upon arrival replaced name plate and noticed a small dent in the same location as the previous nameplate. Customer would like a new one. Reordering name plate, rescheduled for 10/16.; ordrng 1 W10839793 (Nameplate)"

"Arrived on site to test unit WTW4816FW3 for buzzing and cycle not starting. Upon arrival customer stated unit makes a humming noise at the end of the cycle.Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11603810) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11607637 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed"

"Arrived on site to diagnose dishwasher for not washing correctly and for the soap dispenser not opening.Tested the unit and found no stored error codes. Verified that the wash motor was energizing and circulating water. During testing, observed that the soap dispenser was not activating during the wash cycle. Checked voltage at the dispenser connection and found the control board was not sending power to the dispenser solenoid. Replaced the main control board and reassembled the unit. Retested operation and confirmed the dispenser now opens properly and the unit completes the full wash cycle with proper water circulation and heating. Unit is now operating as designed. Job complete."

Arrived on site to diagnose range displaying error code F1E0. Verified the error code and confirmed it indicates an internal control board failure. Performed voltage checks and inspected wiring connections between the user interface and the main control board all connections were secure and receiving proper voltage. Determined the control board had failed internally and was not communicating with the display. Removed the faulty control board and installed a new replacement. Reassembled the unit and powered it on. Cleared error codes and retested all oven functions. Verified the oven preheated to the set temperature without issues. Unit is now operating as designed. Job complete.

"Arrived on site for RC not cooling properly. Upon arrival, checked box temp with thermocouple and found RC only reading 65F. Ran thermistor test, compressor speed, damper and fan speed tests and found all is working. Checked FC evaporator and found proper first pattern. Inspected door rail harness and found no severed wires. Continued to inspect RC evaporator and found little to no frost pattern. No ice buildup present. Unit needs sealed system repair. Unit is R600. Weighing call for 3 hours. Ordering W11578205 compressor, W11598434 FC evaporator, W11578026 RC evaporator, WPW10143759 UV drier and W11506635 access port. No parts replaced. No water leaks detected at this time. Office to reschedule ; ordrng 1 W11578205 (Compressor) and 1 W11598434 (FC evaporator) and 1 W11578026 (RC evaporator) and 1 WPW10143759 (UV drier) and 1 W11506635 (Access port) and 1 Nitrogen (Nitrogen) and 1 3hours (3 hours) and 1 R600 (R600)"

Arrived onsite for previously diagnosed parts. I replaced the sump and motor and owi sensor. I ran the unit while observing for leaks and no leaks occurred unit is operating as designed. No leaks. Call complete. Installed W11416362 PUMP AND JOTOR AND W11410464 OWI.

"Arrived on site to inspect refrigerator model KRFF577KPSO2, still accumulating condensation on top of FC gasket and items freezing in RC section. Examined gaskets and found all in good condition, but noted a small gap at the bottom of the RC between the two gasket flaps. Also found a small fold in the ice door gasket, preventing proper seal and allowing cold air from the ice box into the refrigerator section. Addressed issues by heating and reforming the ice box gasket for a good seal, then raised the refrigerator to minimize the gap between doors.Refrigerator is operating as designed. No water leaks observed during service"

Arrived on WFC150M0JW4 for range with burning wires. I found the main harness wires burnt due to cardboard being left inside the cooktop. I replaced the main harness and unit now operates as designed. Call complete. Installed W11396691 COOKTOP HARNESS.

"Arrived on site for unit not filling with water. Upon arrival, started unit and found slider not engaging and making a clicking noise during the Sensing. Inspected underneath unit and found rotor bolt loose. Proceeded to inspect closer and found gearcase oil and gearcase shaft has end play. Also noticed console is not clipped in all the way and certain buttons do not respond. Ordering W11393685 gearcase and W10902814 washplate. No parts replaced. No water leaks detected at this time. Need AUTHO for gearcase, washplate, slider and console replacement. Customer agreed to reschedule Oct 15th. ; ordrng 1 W11393685 (Gearcase) and 1 W10902814 (Washplate)"

"Arrived on site to test unit WRS325SDHZ11 for no ice production. Upon arrival customer stated unit had been producing ice very slowly but has now stopped completely.Verified temperatures in both compartments and found them within range. Inspected ice maker and found the tray stuck in the harvest position with the bail arm in the down position, indicating a seized motor. Replaced ice maker (W11700250) and initiated a harvest cycle; unit completed harvest and filled with the proper water level. Advised customer to allow up to 24 hours for normal ice production to resume. Unit is now operating as designed, no leaks detected, job complete"

Arrived on site to unit 6301 to inspect refrigerator making noise. Upon further inspection. I could not replicate the noise however the customer described the noise as coming from the rear and underneath. I found that the refrigerator was not leveled correctly and was slightly leaning forward. I adusted the leveling and installed sound dampening pads W11113654 to the condenser area and base of the refrigerator. The refrigerator is operating as designed. No water leaks observed during service. Maintenance not on site to sign.

"WTW4816FW3 Arrived on site for a washer that keeps draining. On arrival, I verified long drain a failed control board. I replaced, calibrated, then tested, then I heard the gearcase making loud nosies. I ordered the gearcase, agitator, actuator and returning parts will be needed. I rescheduled client for 10/15/25. No water leaks visible from main water supply. ; ordrng 1 285565 (Agitator) and 1 W11454741 (Gearcase) and 1 W11481722 (Actuator)"

Arrivec on site for washer stuck in drain loop. On arrival found f3e1 in diagnostic. Replaced w11608056 colorful under service pointer s153eb. Found washer working as designed. Call complete

"Arrived on site for washer model #WTW7340XW2 with unit not filling with water properly. Upon arrival, inspected unit and confirmed previous tech's diagnosis that valve W10853723 needed to be replaced. Part replaced, unit now functions properly with no leaks observed. Customer was not on site for signature, remote access was granted. Job complete."

"Arrived on site for frost build up. Found bottom door gasket not sealing to cabinet allowing warm air to enter. Removed ice build up,remolded gasket checked door operation and seal good."

"WTW4957PW0 Arrived on site for a washer with the sensing light coming on by itself. On arrival, I ran diagnostic no error codes. I calibrated then tested product is working as its designed no parts used. I instructed the client on how the washer works . No water leaks visible from main water supply."

"Arrived on site tonlook at model JJB6424HL0 for not making coffee. Found grinder was activating but not grinding coffee beans. I cleaned grinder and tried again, grinder is still not grinding beans properly. Ordering grinder assembly. ; ordrng 1 W11363146 (Grinder assembly) and 1 Cnote (Office to reschedule)"

"Arrived on site to look at model KUIX535HPS02 for customer complaint of unit not producing ice. Found debris in distribution hose, I removed debris, unit tested good. No parts needed."

"Arrived on site for washer model #WFW560CHW4 with F3/E1 error code (pressure system fault). Upon arrival, inspected unit but didn't observe any discrepancies. Replaced pressure switch W11316246, ran test cycle. Unit now functions properly with no error code displayed. No leaks observed, job complete."

"MRFF4236RZ01 Arrived on site for a refrigerator having gasket issues and bin issues. On arrival, I verified the right RC gasket has failed and two door bins as well. I replaced right RC gasket and two door bins. Product is working as its designed no water leaks visible from main water supply."

"Arrived on site to unit 2105 to inspect washer continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor, which is causing it to drain continuously. I replaced the control per special project and calibrated and tested the machine. The machine is now operating as designed. No water leaks observed during service. W11607637. Vacant unit, no one on site to sign."

"Arrived on site to inspect washer WTW4816FW3 drain oump constantly running. Upon further inspection, I placed the unit in diagnostics showing error codes F3E1-pressure sensor fault and F1E1-main control failure. Following the service pointer W11766193 for the error codes, I removed and replaced the main contdol and calibrated the unit. Tested in diagnostics, and the unit is operating as designed. No water leaks observed during service, job completed. W11603810"

"Arrived on site for water line and food freezing in fresh food section. Ran diagnostic replaced defective damper control and fresh food thermister. W11724692,w11758893"

"Arrived on site to unit 1109 for loud noise. Unit cooling correctly loud noise from evaporator fan motor,diagnosed fan motor issue replaced evaporator fan motor. Wp2315549; used 1 Wp2315549 (Evaporator fan motor) from stock"

"Arrived on site to install previously diagnosed and ordered parts. I replaced the hot surface bake igniter, switch harness, and right rear burner. I reassembled and tested the unit and it is now operating as designed. No gas leaks observed during service. WPW10515453 W10836473 W11176454."

"Arrived on site to test unit KUID308ESS2 for slow ice production. Upon arrival customer stated that after the previous repair, unit resumed normal operation but has since developed the same symptomsslow ice production and premature melting. Entered service mode and advanced through manual diagnostics; unit failed to fill with the correct amount of water while all other components functioned as designed. Verified compressor operation, drawing 2.1 amps. Noted door gasket torn, allowing warm air intrusion and contributing to premature ice melting. Determined failed recirculation pump and damaged gasket as root causes. Ordering part, no parts installed, rescheduled for 10/16.; ordrng 1 W11624959 (Gasket)"

"Arrived onsite for MVW7232HW0 washer shaking out of balance during spin cycle. Upon arrival, ran diagnostics and observed F0/E5 error code (off balance load). Replaced suspension W11400156, ran test cycle, and unit is now functioning properly. No leaks observed, job complete."

"Arrived on site to inspect refrigerator KRFF305ESS09 damage. Upon further inspection, I found the unit is in a vacant, incomplete new build home. I pulled the unit out onto my floor protector and found the rear panel that covers the compressor area is dented inward in the left corner. With the unit still within the cosmetic warranty period, I removed and replaced the rear panel and tested the unit. I found that the unit is cooling properly and operating as designed. I found no other damage to the unit. Notified the builder by phone, and no one was available to sign for receipt. Job completed. WPW10211855"

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I disassembled the unit to gain access to the motor. I found that the blower wheel had some chips out of the fins and removed and replaced the blower wheel and motor and cleaned the lint from inside the unit. Reassembled the unit and tested and the unit is operating as designed. No lint observed at the end of service, job completed. WP697772, W11549461"

"Arrived on site to inspect washer NTW4516FW4 not spinning and draining. Upon further inspection, I placed the unit in diagnostics showing error code F8E1-long fill. I cleared the code and continued with testing and found the cold water barely flowing and the hot water not flowing at all. I found the customer only has the cold water connected. When I went to turn the cold valve off at the wall, I found it not turned on all the way. I turned the cold valve on all the way and retested the unit and found it operating as designed. No water leaks observed during service, job completed."

"Arrived on site to look at model MVW5430MW0 for unit not agitating. Found actuator was not engaging splutch for agitation. I found issue with splutch, actuator, and belt. I replaced parts w11481722, w10721967 and w11239857. Unit tested good."

"Arrived on site to look at model KBFN502ESS02 for customer complaint of unit making loud noise. I found spring on left side was in opposite position causing popping noise. I reversed spring and added grease, unit tested good."

"Arrived on site to look at model MVW7230HW0 for customer complaint of unit not finishing cycles. Found control not recognizing water level, I replaced control, calibrated and tested, unit tested good. Part used w11419171"

"Arrived on site to look at model WRFF3436RW00 for customer complaint of condensation on door seal. I found gaping in frame where door gasket meets frame. I used adhesive, part number wp482338, to seal cabinet, unit tested good."

"Arrived onsite unit 1584 for WRS321SDHZ13. replaced compressor W11580057, UV Drier WPW10143759, access valve W11506635. Inspected joints, pulled vacuum and charged to spec. Observed heater exchange and cooling beginning. No signer available"

"Arrived onsite for WRS321SDHZ13 refrigerator not making ice. Upon arrival, inspected unit and attempted to manually start the ice maker but there was no response. Replaced ice maker assembly W11700250, ran test cycle, unit is now functioning properly. No leaks observed, job complete."

"Arrived on site to diagnose the unit for the right front burner not igniting properly. Tested the unit and found that the burner was receiving spark, but gas was not flowing correctly through the burner head. Removed and inspected the burner head and found partial blockage restricting gas flow. Cleaned and adjusted the burner head to allow proper gas flow. Reassembled and tested the unit burner ignited and operated normally. All functions tested good. Job complete."

Arrived on WFES3030RB0 range for elements not working. I found the bake element working but the broil not clicking on. Continuity to element checked good. When doing voltage tests to broil i found the relay not closing. Control has failed. I replaced the control and unit now works as designed. I advised maintenance that both of the back plates for the panel and terminal block are missing. Customer will call into whirlpool to see if they can get a concession for it as we cannot install on missing parts. Call complete. Installed W11696067 CONTROL.

Arrived on WRS973CIDM00 refrigerator. Units compressor running but at room temp. Previous company installed a sealed system but states there's a leak and they can't find it. A sealed system is required for repair and sealed system tech. Weigh for 2 hours. Customer is selling house soon so he requested soonest as possible. Office to RS.; ordrng 1 W10779331 (Compressor) and 1 WPW10643261 (RC Evap) and 1 WPW10143759 (Drier UV) and 1 W11506635 (ACCESS VALVE)

"WFES3030RS0 Arrived on site for a range tripping breaker. On arrival, I verified the issue. I removed the ground wire and preheated to five hundred degrees temperature reached without tripping breaker. I took amp draw and with oven on only it was 14.80 . With all burners on high and oven on amp draw was 37.32. I rewired the ground wire back on and preheated to five hundred degrees temperature reached without tripping breaker . I checked polarity, and voltage readings were correct product works as it's designed no parts used. I recommend that the client contact the gfci breaker company and contact the home builder to replace the gfci breaker. Calling whirlpool safety case# 21215516"

"Arrived on site for WRS321SDHZ08 refrigerator for freezer warming. Upon arrival, customer stated the unit was working just fine now but when he made the appt that he based his concern off a thermometer giving temp fluctuations the week prior. He adjusted the freezer settings and unit has been working properly since. We suggested basing his judgment off of product temp and to keep a close eye on it while its still under SS warranty. Further inspected unit to make sure all major components were operational, no leaks observed. Job complete."

Arrived on MVW5430MW0 for unit skipping to done. I found the agitator to spin when starting a cycle. I found a error F7E1 tachometer missing signal. I replaced the actuator and unit will now run cycles as designed. No leaks. Call complete. Installed W11481722 ACTUATOR.

"E5 WRF736SDAM14 Arrived on site for a refrigerator not producing ice. On arrival, the client stated it makes ice just not enough. I tested the temperature in the FC it was -1 and in the RC it was 38 good temperatures.I verified the small amount of ice . I ran a test on the icemaker and error code E5 a failed thermistor. I also noticed the ui control display is fading away part will need to be replaced as well as the icemaker. I'm returning all parts, and I'm rescheduling the client for 10/16/25. No water leaks visible from main water supply. ; schdld next appmnt for 10/16 THU !"

Arrived at 13304 vacant for model WDT531HAPM0 dishwasher with no power. Maintenance supervisor stated there wasn't power coming from the console. I plugged the unit in and found the console turning on and responding to input. No errors stored. Unit is not hooked up however the console is responding and has power. No issues found with unit and is operating as designed per call description. Call complete. No parts installed.

"WUI75X15HZ01 Arrived on site from previous visit to install parts. On arrival, I installed the grid cutter , then tested the product is working as its designed no water leaks visible from main water supply."

"Arrived on site to look at model KDFE204KPS3 for customer complaint of unit leaking. I replaced previously diagnosed parts, flow meter, float switch, control and spray arm. Unit tested good at time of service. Parts used w11545764, w11550888, w11535094, and w11672225, unitntested good at time of service."

"Arrived onsite for MVW7230HW1 washer broken button inside tub. Upon arrival, inspected unit and confirmed the fill switch was broken. Replaced switch W11174419, unit is now functioning properly. No leaks observed, job complete."

"MVWP575GW1 Arrived on site again for the same issue, not finishing cycles and leaking water.. On arrival, I verified the issues water was leaking from the clients new drain hose . After running a test, I found gearcase was making a loud squeaking noise. I'm ordering gearcase and motor. Rescheduled client for 10/16/25 returning parts will be needed. No water leaks visible from main water supply before leaving. ; ordrng 1 W11454738 (Gearcase) and 1 W11222082 (Motor) and 1 WPW10427633 (Shield)"

"Arrived on site to test unit MVW4005SW0 for not filling with enough water. Upon arrival customer stated unit does not fill with sufficient water to properly wash clothes. Entered service mode and found no stored error codes. Verified proper function of both inlet valves by individually energizing hot and cold solenoidseach energized and delivered water at correct pressure. Inspected pressure hose for kinks, restrictions, or air leaks; none found. Ran an automatic test cycle with all components properly engaging, agitation and spin functions operating as designed. Ran a normal cycle with deep fill engaged and monitored fill levelunit filled to manufacturers specified level for cycle selection (see attached image). Demonstrated operation to customer and explained adaptive water level system. Customer will monitor performance and adjust load sizes as needed. Unit is running as designed, no leaks detected, no parts installed, job complete."

Arrivec on site for washer stuck in drain loop. On arrival found f3e1 in diagnostic. Replaced w11608056 colorful under service pointer s153eb. Found washer working as designed. Call complete

"Arrived on sitemfor oven tripping breaker, customer says this is first time they have used it. Removed oven from wall. Found no shorts in wiring, voltage is 246, 123 from each side to common and ground. G-C=0. Replaced bake and broil elements, replaced main control. Removed ground and preheated to 500. Tripped breaker. Called tech line. We reset and Bake pulls 12 amps, broil pulls 17 amps. Preheated oven to 450. If not tripping then burn off for 2 hours. Set timer and advised customer. If problem continues have the breaker checked. Case #21214433"

"Arrived on site for dryer with a door not opening or shutting properly.And also, taking too long to dry clothes. Unrival, I verified that the unit is heating as designed, but after further disassembly and inspection of unit, I found a clog in the wall and instructed customer they would need a drier vent cleaning to resolve issu. I also found the door catch w 11429587 broken and replaced it at found door working as designed call complete."

"Arrived on site for washer not completing cycle. Found f7e1, f5e3. Ran test and confirmed motor buzzes but will bot agitate nor spin. Inspected for oil and found none. Found capacitor not reading correctly. Will need new capacitor. Office will call to schedule. ; ordrng 1 W11614512 (Capacitor)"

Arrived on site for washer stuck in drain loop. On arrival co fjrmed issue and found control flashing f3e1. Went to replace control w11603810 but found new part also defective. Reported findings to techline Case# 21215036. Reordering w11603810 control. Rescheduled customer for 10-20-25.; ordrng 1 W11603810 (Control)

Arrived on site with parts ordered. Replaced console. Ran diagnostics cycle. All working as designed. Call complete

"Arrived on site for oven, not turning on. On arrival confirmed issue and upon further inspection.I found the control board had failed. I replaced w 11696067 and tested unit to 500 degrees and found it working as designed call complete"

Arrived on site with parts for water leaking. Removed shelves. Cleaned and cleared all ice. Cleared drain. Called tech line. No info about the flapper not being there. Advised to reach out to distributer. Needs to have the flap. Case # 21219622. Covered hole in drain. Replaced evaporator cover. Replaced gasket. Used heat gun to form gasket. Verified operation. Call complete.

"Arrived on site for refrigerator needing w11686799 ice maker fill tube. On arrival confirmed issue and also found w11087201 heater had burnt up and melted hose initially. I replaced both parts and tested ice maker. Also reported fidnings to techline Case# 21219311. Found no leaks and unit working as designed, call complete"

"GX5SHDXVB03 Arrived on site for a refrigerator not sealing. On arrival , I saw ice build up from a clogged drain hole. I pulled the refrigerator out, and I inspected the drain hose it was clogged,I removed all debri. I inspected the gaskets and the RC have failed. I ordered two and returning parts just in case needed . Also the damper is making nosies. I ordered that as well. Client is going to defrost his refrigerator before returning. Office, please reschedule the client for next available date. No water leaks visible from main water supply. ; ordrng 2 W11368721 (RC gaskets)s and 1 WPW10196393 (Damper)"

"Arrived on site for dryer not turning on. On arrival found the j8 connector had come loose from the control. Reconnected j8 harness and found unit working as a design call, complete"

"Arrived on site to test unit WFES3030RS0 for tripping breaker. Upon arrival customer stated unit will intermittently trip the breaker during preheat. Engaged a bake cycle and monitored operation; breaker tripped shortly after unit reached approximately 150?. Inspected internal components and found harness intact with no visible signs of damage, shorting, or thermal distress. Verified unit is receiving proper voltage and polarity at the terminal block. Identified old style elements installedthese elements are known to retain moisture internally, leading to breaker tripping. Replaced bake element (W11182108) and broil element (W10856603). Reassembled and engaged a bake cycle at 500?, monitored unit throughout preheat and cycling period with no breaker interruptions. Advised customer to allow unit to continue running for an additional 90 minutes to ensure proper element burn off and relay conditioning. Instructed customer that if breaker trips recur, have builder replace the breaker; if issue persists after replacement, contact Whirlpool with proof of breaker replacement for further resolution. Contacted SAFETY to document under case number 21059867. Unit is now operating as designed, job complete."

"Arrived on. Site for otr microwave tripping breaker . Found switch on interlocks ki d of acting up. Replaced both interlocks W11551558, W11551761. Still tripping breaker . Ran extension cord to a non gfi breaker . Heated cup of water to wp specs. Didn't trip breaker l called safty and documented findings .Sr #21017888. Maintenance not on hand to sign ticket. Job complete"

Arrived on site for washer stuck in drain mode . Ran diagnostics got pressure sensor error. Washer is within service pointer . Replaced control W11607637. Ran calibration and dianostics . All checked normal. No water leaks detected at time of service. Maintenance not on hand to sign ticket. Job complete

Arrived on site for washer stuck in drain mode . Ran diagnostics got pressure sensor error. Washer is within service pointer . Replaced control W11607637. Ran calibration and dianostics . All checked normal. No water leaks detected at time of service. Maintenance not on hand to sign ticket. Job complete

Arrived on site for a washer WTW4855HW3 stuck in drain mode. I verified the issue and installed the control w11607637. I calibrated and tested in factory mode. Unit is operating as designed. No leaks detected while on site.

Arrived on site for WTW4816FW3 washer not cycling. Customer said it wouldn't advance past sensing. I tested in factory mode and everything worked as designed. Found a F7E5 error for a shifter fault. Tested in quick wash and it filled all the way to the balancing ring. The pressure tube is seated properly. The control w11603810 is already ordered but hasn't arrived yet. The office will need to reschedule when the control comes in. ; O-emld tckt

"Arrived on site to diagnose dishwasher that would not start.Tested the unit and found the start button on the control panel was unresponsive. Verified power supply to the unit and confirmed correct voltage at the junction box. Gained access to the control board and tested for voltage output Found the control board not sending proper signal causing the start button to be nonfunctional. Replaced the control board and reassembled the unit. Retested operation and verified that all buttons respond properly, the unit starts a wash cycle, and all functions operate as designed. Job complete."