We serviced a
MAYTAG DISHWASHER
Model MDBTT59AWB
Near Austin, TX 78757
Scott
Job Details: 04/04/2022
"Arrived on site ,replaced cap and control. Ran diagnostics, all checked normal. Unit is washing . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Kyle, TX 78640
Kevin
Job Details: 04/04/2022
"Arrived on site and inspected washer and found it is unplugged, after reconnecting to power found spin light is blinking. Cleared it and set washer into a diagnostic cycle and did not see any saved error codes. Ran all functions in manual diagnostic and everything passed. Also ran a calibration cycle and an automatic test cycle and both passed. Cannot find any fault with washer, job complete"
We serviced a
GE DISHWASHER
Model GDF640HGM0WW
Near Copperas Cove, TX 76522
Tyler
Job Details: 03/22/2022
"Arrived on site for dishwasher not functioning correctly. Upon arrival intdiagnostics but found no error code stored. I then found the unit could fill in drain but when unit run an agitation cycle the wash motor would only run for about 30 seconds to a minute before motor windings would fail. Found stable power supply. Found sump manifold seal failing and had signs of large corrosion and leaks. Customer stated they wanted to explore all of their options before coming to a final decision. WD18X21680 sump, WD26X23258 wash motor. Call complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Lockhart, TX 78644
Leonardo
Job Details: 03/22/2022
Arrived on site to test unit for unit not filling with water. Test unit and found no water coming in. Opened up water valve to unit test unit and unit test good job complete.
We serviced a
GE DISHWASHER
Model GDT545PGJ6WW
Near Manor, TX 78653
Leonardo
Job Details: 03/22/2022
Arrived on site to test unit for no power. Test unit and found bad control board and ui. Replaced both parts test unit and unit test good job complete.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Killeen, TX 76543
David Z
Job Details: 03/22/2022
"Arrived on site to diagnose washer making a lot of noise when it's running. Checked unit and could hear it rubbing / grinding. Found noise coming from inside the gearcase, like the seal was rubbing the shaft. Removed and replaced gearcase. Tested unit and verified all is working as designed. Call complete."
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Killeen, TX 76549
David Z
Job Details: 03/22/2022
"Arrived on site to diagnose squeaky noisy dryer. Disassembled unit and found one roller stuck, and belt slipping. Used repair kit and replaced rollers belt and tensioner. Retested and noise is gone. Unit working as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADB3
Near Lakeway, TX 78734
Kevin
Job Details: 03/22/2022
"Arrived on site and inspected dishwasher and found it is not heating, found right hand connector to heating element is off, send pictures to KB/service management. After resetting connector confirmed operation with a diagnostic cycle. All the other functions operating normally, job complete"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW01
Near Buda, TX 78610
Tyler L
Job Details: 03/22/2022
"Arrived on site for complaints of frost in freezer. Found air gaps in door gasket. Installed new door gasket and used heat gun to mold. Collected payment. No water leaks detected, job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model DU915PWPS2
Near Killeen, TX 76542
David Z
Job Details: 03/22/2022
Arrived on site to diagnose dishwasher not draining. On arrival found the unit had standing water. Ran drain pump and motor just buzzed and would not engage. Drained unit and tried to run wash motor. Unit just buzzed from the motor and it is not engaging in either direction. Motor discontinued along with several other needed pump parts. Requesting parts from AHS. Office to schedule if we can get the parts from AHS. ; ordrng 1 8534971 (Motor) and 1 303918 (Pump Centering Tool) and 1 W10909679 (Slinger) and 1 675505 (Seal Kot)
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Liberty Hill, TX 78642
Vincent
Job Details: 03/22/2022
"Arrived on site to install previously diagnosed parts, removed stacked dryer and pulled washer to access CCU, replaced part and reassembled unit, completed a diagnostics cycle, unit working as designed no water leaks detected during service, job complete"
We serviced a
WHIRLPOOL DRYER
Model WED7120HW1
Near Austin, TX 78741
Tyler L
Job Details: 03/22/2022
"Arrived on site for install of previously diagnosed parts. Installed new motor, blower wheel, and belt switch. Tested unit and unit is now functioning properly. Tumbling and heating well. All buttons functioning. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WET4027HW0
Near Austin, TX 78751
Scott
Job Details: 03/22/2022
"Arrived on site for dryer tumbling but no heat . Found hi- limit had blown again . Element ,fuse and other thermostat are good . Couldnt find any air flow restriction. Blower wheeel is operating normally . Replaced hi limit . Dryer is functioning and heating . Job complete"
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near Manor, TX 78653
Leonardo
Job Details: 03/22/2022
Arrived on site to test unit for lower spray arm not spinning and dispenser not opening. Test unit and found bottom spray arm hitting heating element clip. Secured clip test spray arm and spray arm turning freely. Found springs on dispenser not opening the dispenser. Replaced dispenser test unit and unit test good job complete.
We serviced a
ROPER DRYER
Model RED4516FW
Near Elgin, TX 78621
Joe Z
Job Details: 03/22/2022
Arrived onsite for continued intermittent issues with unit not operating. Upon arrival tested unit and unit starts and heats correctly. Tried the unit 20 times and unit started all 20 times with no issues. There is no repair that can get made at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5FSAXVY01
Near Kyle, TX 78640
Noah D
Job Details: 03/22/2022
"Arrived on site to inspect fridge for freezing items in upper cab, upon inspection found the thermistor out of range per last tech, replaced thermistor and tested. Complete"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS0
Near Austin, TX 78753
Leonardo
Job Details: 03/22/2022
Arrived on site to test unit for door not closing on the right side. Test unit and found hinge not sitting correctly making door not close. Removed oven door and re install oven door correctly test unit and unit test good. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Round Rock, TX 78665
Joe Z
Job Details: 03/22/2022
"Arrived onsite to install previously diagnosed parts. Replaced adjusters, and OWI sensor.Tested upper rack. Rack operates as designed. Ran unit and unit operates as designed. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Austin, TX 78732
Luis
Job Details: 03/22/2022
"Arrived on site. Tested ice dispenser working,removed bin tested impeller and motor working checked container found back cap on container misaligned ordering new container ; ordrng 1 W11185686 (Ice container.)"
We serviced a
WHIRLPOOL OVEN
Model KFED500EWH03
Near Burnet, TX 78611
Cliff
Job Details: 03/22/2022
Arrived on site to diagnose a range with a door catching latch. Found latch bend down and reset it to proper position. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Buda, TX 78610
Kevin
Job Details: 03/22/2022
"Arrived on site and inspected dryer and found incoming power is fluctuating, measuring eight minutes apart will show different voltages and dryer is losing heating when it drops out. An electrician will be needed to correct issue. job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Liberty Hill, TX 78642
Cliff
Job Details: 03/22/2022
Arrived on site to replace previously ordered parts for refrigerator. Found defrost heater wiring not fully connected from factory. Rewired unit properly and all is working properly at this time. No parts were needed and no leaks were found at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Leander, TX 78641
Kimo
Job Details: 03/22/2022
Arrived onsite to install previously diagnosed pats. Upon arrival I installed new harness and new switch. Then tested unit and found unit operating unit designed. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC400ESS01
Near Leander, TX 78641
Vincent
Job Details: 03/22/2022
"Arrived to inspect no water on RF, inspected unit checked water filter for possible freeze and was not frozen, I then removed old water filter and inserted my bypass and tested unit water was flowing perfect and found the filter to be the issue, quoted customer for parts, No water leaks detected during service, Job complete."
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV174KFB
Near Seguin, TX 78155
Andrey
Job Details: 03/22/2022
"Arrived on site to replace previously diagnosed cap, mag and diode, verified that parts were needed, replaced parts, tested unit, unit is now heating as designed, job complete"
We serviced a
WHIRLPOOL OVEN
Model WOC54EC0HS04
Near Dripping Springs, TX 78620
Noah D
Job Details: 03/22/2022
Arrived on site to inspect unit for a dent in handle. Upon inspection found the small dent on right side. Replaced handle and tested. Complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM00
Near Harker Heights, TX 76548
Wesley
Job Details: 03/22/2022
"Arrived onsite and found main control intermittently short cycling every 10 seconds. Resetting the unit for 5 minutes can allow it to work for over a week, when I entered diagnostics it kicked the unit into short cycling again until I reset the power for 5 minutes ; ordrng 1 WRV986FDEM00 (Control)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Georgetown, TX 78633
Lou
Job Details: 03/22/2022
"Arrived on site to inspect wall oven microwave combo unit light not working. Upon further inspection, I found the unit not connected to wifi. I placed the unit in diagnostics and checked error codes and found F6E4. Cleared the code and tested components. I could not get the unit to do a factory reset. I cycled power at the breaker and the unit continued to fail. Following the tech sheet for the error code, I removed and replaced the main control and retested. Unit is operating as designed. I attempted to assist the customer in connecting the unit to WiFi and it failed several times. I removed and replaced the control panel and attempted to connect to wifi and unit was successful. Retested unit and it is operating as designed. Job completed."
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB1250REC2
Near Spicewood, TX 78669
Brandon
Job Details: 03/22/2022
"Arrived on site for customer complaint of unit leaking, door not closing to start cycle, and soap dispenser not opening. Found leak coming from plumbing line under sink, found door would close and start cycle, just needs to be shut firmly, found debris in soap dispenser causing door not to open, I removed debris and cleaned soap dispenser, unit tested good. Instructed customer to have a plumber look at leak under sink."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Temple, TX 76502
Jonathan M
Job Details: 03/22/2022
Arrived on site for a washing machine that is making a screeching sound during the spin cycle. Inspected the unit and work area. Ran unit on a high-speed spin and heard a chirping coming from the belt and cam. Looked underneath the unit and found the cam partially stripped. Did not see any oil residue so replaced cam and belt. Tested the unit and the unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near San Marcos, TX 78666
Andrey
Job Details: 03/22/2022
"Arrived on site to test unit for no heat, tested unit found switch on the motor will not engage, replaced motor and blower wheel since it had to be broken off, tested unit, unit is now heating, and running as designed,job complete"
We serviced a
GE DRYER
Model GHDN520ED0WS
Near Austin, TX 78737
Noah D
Job Details: 03/22/2022
"Arrived on site to inspect unit for making noises when spinning, upon inspection found the units tub screeching on the top left corner due to a bad seal. Ordering tub. Office to reschedule ; ordrng 1 WE21M13 (Tub) and 1 Autho (Autho)"
We serviced a
GE DRYER
Model GTDP220EF1WW
Near Seguin, TX 78155
Andrey
Job Details: 03/22/2022
"Arrived on site to to test unit for no heat, tested unit found shorted connection on element,picture provided, cut off burn wire, attached new spade connection, tested unit, unit now heating as designed, job complete"
We serviced a
MAYTAG DISHWASHER
Model MDBTT59AWB
Near Austin, TX 78757
Scott
Job Details: 03/22/2022
"Arrived on site for washer not washing . Unit will fill, when wash pump kicks on it just humms . Getting correct voltage . Unit will drain . Ordering wash motor ,AUTHO. No water leaks detected at time of service. Call to set return ; ordrng 1 6-919922 (Wash motor) and 1 Autho"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78758
Luis
Job Details: 03/22/2022
Arrived on site for damaged doors. Replaced damaged fresh food and freezer door checked door seal good.
We serviced a
WHIRLPOOL OVEN
Model KFED500ESS03
Near Belton, TX 76513
Jonathan M
Job Details: 03/22/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced power cord and terminal block and tested the unit. Found all burners and elements working as designed. Call complete.
We serviced a
KITCHENAID RANGE
Model KSEG700ESS1
Near Cedar Park, TX 78613
Kimo
Job Details: 03/22/2022
Arrived onsite for range oven temp off. Upon arrival I performed temp checks and found temps off I calibrated unit and tested temps again and found that the temp were off by 2* but closer to 350* preheat. Job complete
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, TX 78721
Tyler L
Job Details: 03/22/2022
Arrived on site for complaints of venting too hot. Inspected vent grill and found it in the correct position and secured. Preheated oven to 350 and monitored. Unit is venting properly. No adjustments can be made. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Leander, TX 78641
Vincent
Job Details: 03/22/2022
"Arrived on site to inspect washer leaking, inspected unit and found both valve bodies cracked, replaced both hot & cold. Ram a diagnostics cycle and completed cycle and ran as designed. No. Water leaks detected during service, job complete."
We serviced a
WHIRLPOOL RANGE
Model JDRP536HM00
Near Lakeway, TX 78734
Kevin
Job Details: 03/22/2022
"Arrived on site and replaced knob but found valve was also damaged, it will need to be ordered; ordrng 1 W11333175 (Valve assembly)"
We serviced a
LG RANGE
Model Lrg3085st
Near Austin, TX 78731
Scott
Job Details: 03/22/2022
"Arrived on site for oven not properly heating . Ran resistance on sensor , checked normal. Ran amp check on igniter . . Found igniter failing . Replaced igniter . Ran preheat all checked normal. No gas leaks detected at time of service. Job complete"
We serviced a
KENMORE DISHWASHER
Model 665.132130K901
Near Marion, TX 78124
Andrey
Job Details: 03/22/2022
"Arrived on site to test unit for no power, customer stated that unit over heated and melted silverware tray and stopped working, tested unit found shorted bi-metal and board, got authorization. Replace parts tested unit unit now running as designed, customer did not get approval to replace melted silver ware basket, no leaks detected job complete customer wanted to buy silverware basket,
We serviced a
FRIGIDAIRE DISHWASHER
Model LFBD2409LM0A
Near Austin, TX 78749
Noah D
Job Details: 03/22/2022
"Arrived on site to inspect unit for leaking and making weird noises, upon inspection found the motor bracket and snapped due to wear and caused the motor to leak and suck in air. Ordering bracket, motor and drain pump to fix all issues. Office to reschedule ; ordrng 1 154595901 (Bracket)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ4
Near Leander, TX 78641
Kimo
Job Details: 03/22/2022
Arrived onsite to diagnose MW making noise. Upon inspection I found that I would need to return with al parts.I rescheduled for 03/28/22; schdld next appmnt for 3/28 MON !
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Round Rock, TX 78665
Joe Z
Job Details: 03/22/2022
Arrived onsite for GAS BURNERS ARE ORANGE AND FLICKERT AND NOT ALWAYS WORKING CORRECTLY. Upon arrival found home has natural gas. Did not find any orange in flames. Flames were normal. Customer said he did not have issue with flames. He mentioned his warranty is about to expire and he just wanted to be sure everything is ok with spark Ignitors. Tested all burners and all burners ignite and operate as designed. No gas leaks present at this time. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Del Valle, TX 78617
Leonardo
Job Details: 03/22/2022
Arrived on site to test unit for right rear burner trumping breaker. Replaced infinite switch and new burner test unit and unit test good job complete.
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH08
Near Austin, TX 78758
Luis
Job Details: 03/22/2022
Unable to enter unit tenant locked door and landlord can not enter per landlord broken light switch ordering light switch. Office needs to actually talk to landlord for return visit. ; ordrng 1 W11384469 (Switch)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS03
Near Lampasas, TX 76550
Tyler
Job Details: 03/22/2022
Arrived on site for refrigerator dispensing water slowly. Upon arrival customer stated that the dispenser issue was fine and that water was coming out as designed and that their complaint was that the switch lever that you activate the water with was sometimes sticking and not operating back-and-forth as it should and after further inspection found that there was a warped mounting area around the water dispenser switch on the ice door separator mold and after trying to re-position switch found that it would continuously pop out of the locking mechanism. Was able to reschedule customer for April 8 of 2022 on a Friday to complete repairs with new ice dispenser switch as well as ice door separator housing.; ordrng 1 W11204892 (Ice door separator) and 1 W11087492 (Switch) and 1 Cnote (Customer request sooner apt. If another day opens up before 4/8/22)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Killeen, TX 76542
David Z
Job Details: 03/22/2022
Arrived on site to replace heating element due to falling in serial range for SP. Replaced with updated heater. Unit now working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Cedar Park, TX 78613
Matthew
Job Details: 03/22/2022
"Arrived onsite for refrigerator section not cooling after repair. Upon inspection found unit is having a defrost issue. Took pics. Ran defrost test and showed bimetal open. Bi metal was covered in ice and should be closed. Also the position of the bi metal was not in correct area. No air flow was coming from dampener but that was due to evaporator frozen over, door does open and close. Recommended replacing evaporator harness. . Also set defrost to basic mode. Customer will monitor for the next few days. When scheduling is made customer will decide if moving forward. ; ordrng 1 W11334745 (Evaporator harness) and 1 WP12729123 (Defrost heater)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM00
Near Taylor, TX 76574
Joe Z
Job Details: 03/22/2022
Arrived onsite for FC freezing and RC not cooling. Upon arrival found lots of frost and frozen condensation. Spoke with tenant and he said that the freezer was stuffed with product. Door may have not closed the whole way and product was covering all vents. Tested heater and heater operates correctly. Removed all ice that was built up on the upper portion of air duct. Customer will keep an eye on unit and not cover vents.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5VHEXVB00
Near Killeen, TX 76542
Tyler
Job Details: 03/22/2022
Arrived on site for refrigerator not cooling. Upon arrival confirmed complaint and after further inspection found start device had failed as well as coils being super dirty leading to compressor over heating. Found all fans functioning as designed. Call complete
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Driftwood, TX 78619
Noah D
Job Details: 03/22/2022
"Arrived on site to inspect unit for not turning without a growling noise, upon inspection found the gear case rubbing causing the growling sound during any movement, quoted customer to replace the gear case
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Leander, TX 78641
Cliff
Job Details: 03/22/2022
Arrived on site to replace previously ordered parts for dishwasher. Replaced lower sprayer and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Austin, TX 78701
Jacob
Job Details: 03/22/2022
Arrived onsite to replace part ordered by previous tech. Replaced the part. Tested the unit.unit tested good. No issues at this time. Job complete
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Georgetown, TX 78633
Lou
Job Details: 03/22/2022
"Arrived on site to inspect dryer noises then shuts off. Upon further inspection, I turned the unit on and immediately it began to make a loud vibration noise then not 3 seconds into the cycle, it shut off. I disassembled the unit and retested and found the motor is bad. I removed and replaced the motor and retested and unit is operating as designed. I advised my customer of my findings and repairs. No lint observed during service, job completed."
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Hewitt, TX 76643
Jonathan M
Job Details: 03/22/2022
"Arrived on site for a washing machine that is making a rattling noise during agitation. Inspected unit and work area. The customer advised that this rattling sound happens regardless of whether the unit is in agitation or span. I did confirm the unit and found the sound coming from the splutch assembly. Check the motor, gear case, and agitator and all jacked good. Replaced the cam with a truck stock part and tested the unit. The unit is now working as designed. Call complete.; used 1 W10721967 (Cam) from stock"
We serviced a
WHIRLPOOL COOKTOP
Model KCGS956ESS02
Near Burnet, TX 78611
Cliff
Job Details: 03/22/2022
Arrived on site to diagnose a cooktop with no low flames. Found adjustment needed to burner valves and made necessary adjustments. All is working properly at this time.
We serviced a
GE REFRIGERATOR
Model GSHS5KGXDCSS
Near Cedar Park, TX 78613
Matthew
Job Details: 03/22/2022
Arrived onsite to replace previously diagnosed parts. Replaced auger motor and solenoid. Tested unit and unit is now dispensing ice. No other issues with unit at this time
We serviced a
WHIRLPOOL DRYER
Model WCD3090JW0
Near Georgetown, TX 78633
Vincent
Job Details: 03/22/2022
"Arrived on site to install previously diagnosed parts, pulled unit out to install Stack kit and hose clamp on drain hose, removed old housing filter seal and installed a new one tested and working as designed, no water leaks detected during service. Call complete."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Georgetown, TX 78633
Lou
Job Details: 03/22/2022
"Arrived on site to inspect microwave/oven wall combo microwave turntable shaft rubbing. Upon further inspection, customer advised that the unit was recently cleaned and they found the turntable shaft not seating correctly. After further inspection, I found the shaft was damaged and I replaced it and tested the unit. The customer advised that the unit is making an odd noise also. While testing, I could hear what sounded like the heating components making the louder than normal noise. I pulled the unit out onto my oven dolly and inspected the components and found no abnormal issues. Retested the microwave and could no longer hear the noise. Placed the unit back in its space and retested and did not hear the noise, nor did the customer. Other than replacing the shaft, no other repairs needed. Job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Manor, TX 78653
Leonardo
Job Details: 03/22/2022
Arrived on site to test unit for unit making loud noise. Removed unit and found damper not sitting correctly on unit. Sampler was just taped on. Removed tape and screwed damper in to correct place test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Buda, TX 78610
Kevin
Job Details: 03/22/2022
"Arrived on site and inspected washer and found error codes for long drain, ran all functions in manual diagnostics and found connector on drain pump is loose. After resetting washer is operating properly. Discussed correct loading and detergent usage with customer, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2575GRB08
Near Niederwald, TX 78640
Brandon
Job Details: 03/22/2022
"Arrived on site for customer complaint of doors not aligned, I adjusted doors, unit tested good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Seguin, TX 78155
Andrey
Job Details: 03/22/2022
"Arrived on site to to replace Heating Element - SP W11540964 - Special Project S17304 , located DW, replaced heater, job complete"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS26KF5DS4
Near Temple, TX 76502
David Z
Job Details: 03/22/2022
"Arrived on site to follow up on sealed system required refrigerator. Pierced system and verified pressure still present. Removed and replaced compressor and drier. Vacuumed unit and verified good vacuum present and held. Charged to 5.25 Oz per mfr specs. Tested unit and verified frost pattern on evap. Please note starting to see corrosion forming on lines, which may lead to failing lines in the future. Call complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Leander, TX 78641
Vincent
Job Details: 03/22/2022
"Arrived on site to install previously diagnosed parts on MW, I replace the humidity sensor and tested the MW in popcorn mode, Unit working as designed, job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS06
Near Jarrell, TX 76537
Wesley
Job Details: 03/22/2022
Arrived onsite for fan noise and found debris in the fan space. Removed debris. Unit is now operating as designed and quietly. All checks good. Advised customer on repair.
We serviced a
KENMORE REFRIGERATOR
Model 253.7041941
Near Seguin, TX 78155
Andrey
Job Details: 03/22/2022
"Arrived on site to replace previously diagnosed ice maker, replaced ice maker, noticed extremely low water pressure,customer stated that he has not replaced filter in the last 4 years, removed filter and advised customer to buy a new one asap, ice production will not start until filter has been installed, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78749
Noah D
Job Details: 03/22/2022
Arrived on site to inspect unit for not cycling without a loud noise. Upon inspection found the unit worked normally and the noise experienced was the cam clicking into place. All parts worked normally. Complete
We serviced a
LG DRYER
Model DLEX7600KE
Near Austin, TX 78748
Kevin
Job Details: 03/22/2022
"Arrived on site and inspected dryer and found start button is unresponsive. Spoke with SW and attempted to put it in a diagnostic cycle but it will not enter. Recommended replacing control panel and quoted. Control panel $232.61, labor $224.75, Will bring Brack all other prescreen parts in case there is another issue; ordrng 1 AGL75452905 (Control panel)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Austin, TX 78717
Matthew
Job Details: 03/22/2022
Arrived onsite to replace heating element under special project. Verified model and serial number. Replaced element. Unit is functioning as designed. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHS0
Near Austin, TX 78721
Tyler L
Job Details: 03/22/2022
Arrived on site for complaints of no power. Found unit unresponsive on all buttons. No lights showing. Found incorrect voltage at the wall outlet. Flipped breaker and no change. Advised customer to contact an electrician to have issue corrected. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Mustang Ridge, TX 78610
Brandon
Job Details: 03/22/2022
"Arrived on site for customer complaint of console coming loose, I added some adhesive to underneath side of console, unit tested good, if problem continues l will need UI console/panel."
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Fort Hood, TX 76544
Tyler
Job Details: 03/22/2022
"Arrived on site for dryer not heating correctly. Upon arrival confirmed complaint. Found stable power connection, and all thermal fuses, stats, etc functioning within manufacturing specs. Found element grounded out. Replaced element. Reassembled and tested unit and found dryer fully functioning as designed. Call complete"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1821QB3
Near Killeen, TX 76549
David Z
Job Details: 03/22/2022
"Arrived on site to diagnose refrigerator that is not cooling in either compartment. Inspected unit and found it had a sealed system hob done prior. Found unit infested with German roaches. Tried to locate source if sealed system leak but could not isolate or find leaking freon, likely leaking in cabinet. No repair possible due to likely leaking Yoder loop
We serviced a
JENN-AIR RANGE
Model JDRP436HM00
Near Austin, TX 78704
Jacob
Job Details: 03/22/2022
"Arrived onsite for the unit still not keeping temperatures and sometimes the temperature gets to 120 degrees on its own. Called tech line and let them know of the previous findings from the last technician and customer said that the unit will sometimes get hot on its own, said findings were in spec of the unit. Had me check the oven sensor at the control and it checked good. Said to replace both controls and possibly the WiFi assembly at the same time, and to have the customer call the WiFi Connection team 866-333-4591, either before or after returning to get the unit updated for any issues as far as controls go. Spoke with JR got Sr#7732937025. Customer still wanted the bottom control to replaced. Let him know that the control by itself may not fix the the unit but wanted it replaced anyway. Replaced control. Unit was fine. No issues at this time. Ordered parts, rescheduled with customer ; ordrng 1 W11234290 (WiFi module) and 1 W11333311 (Ui control)"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Austin, TX 78745
Tyler L
Job Details: 03/22/2022
Arrived on site for complaints of F9E0 error code for miswired unit. Checked voltage and polarity at the wall and found it good. Checked voltage all the way to control and found it good. Nothing seems out of place. Will need new control to complete repair. Office to reschedule.; ordrng 1 W11564648 (Control)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Hutto, TX 78634
Joe Z
Job Details: 03/22/2022
Arrived to install previously diagnosed parts. Upon arrival did not find any oil leaking or residue anywhere or on any components. Uploaded pic on SD. There is a service pointer on the type of noise present. Found loose belt. Replaced cam per service pointer and replaced belt. Test unit and unit operates as designed. O leaks present at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5FSAXVY01
Near Bertram, TX 78605
Cliff
Job Details: 03/22/2022
Arrived on site to diagnose a refrigerator that is over cooling in the rc. Tested unit and found all is functioning properly at this time. Advised customer on findings and to watch item placement that could block air channels in unit. No further repairs needed and no leaks were found at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Salado, TX 76571
Wesley
Job Details: 03/22/2022
Arrived onsite and found rc evap completely frozen through. Ordering evap cover and evap fan kit to repair. Advised customer on defrosting the unit. Returning with cover and fan to repair. ; ordrng 1 W11256332 (Eva coverp)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Jonestown, TX 78645
Kimo
Job Details: 03/22/2022
Arrived onsite to install previously diagnosed pat. Upon arrival I installed new control and tested unit and and found unit operating as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW6340WW0
Near Leander, TX 78641
Kimo
Job Details: 03/22/2022
Arrived onsite for washer making noise. Upon inspection I found that noise was coming from eating. Upon further inspection I found that the shaft and bearing was seized in to the tub. I quoted customer for new tub.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Georgetown, TX 78628
Jonathan S
Job Details: 03/22/2022
"Arrived on site at new home that is still under construction for dishwasher missing kick-plate. Found unit not installed at time of service. Inspected unit for possible damages, checked all components and water lines still in place. Spoke with builder on kick plate and left on site to be installed when unit is installed. Job completed."
We serviced a
WHIRLPOOL COOKTOP
Model W5CG3625XS00
Near Austin, TX 78738
Brandon
Job Details: 03/22/2022
Arrived on site to drop off lp conversion kit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Austin, TX 78754
Luis
Job Details: 03/22/2022
"Arrived on site for breaker tripping. Per customer with icemaker on breaker will trip within a day,with icemaker off unit works correctly. Powered on icemaker,icemaker ran through a harvest,dumped ice and filled no issues,ran diagnostics fans powered on,compressor powered on,ran defrost cycle and defrost heater powered on,unable to recreate issue,advised customer that due to icemaker on and tripping breaker recommending to replace icemaker. Installed a new icemaker powered unit on icemaker filled with water.
We serviced a
GE DISHWASHER
Model GSD2100V65WW
Near Kyle, TX 78640
Kevin
Job Details: 03/22/2022
"Arrived on site and inspected dishwasher and found it is noisy while running, sent video to SW who recommended replacing motor assembly, after replacement dishwasher is now running quietly/normally, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Cedar Park, TX 78613
Matthew
Job Details: 03/22/2022
"Arrived onsite for refrigerator not cooling in both sections. While speaking to customer found that customer experienced intermittent power failure on unit. Customer stated- lights were out, dispenser was non functional and cooling was off. Happened twice. Once the unit corrected itself and the second time unplugging the unit reset the components. During visit could not duplicate any issues. Temps were good in both compartments and water was dispensing and ice maker was making ice. Unit may have intermittent power failure due to possibly failing control. Checked deli control and showed no signs of corrosion. Customer will monitor and video if it happens again"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHX2636TF0
Near Lago Vista, TX 78645
Kimo
Job Details: 03/22/2022
Arrived onsite for refrigerator not making ice I performed ice maker twist tray test that was good. I the tested ice level sensor that was good the I tested ice maker water fill and found no water coming out. I check filter for ice or clogs found no ice or clogs. I replaced water valve and tested fill and found fill working. No leaks at this time. Job complete.
We serviced a
GE MICROWAVE
Model JVM3160RF3SS
Near Belton, TX 76513
Wesley
Job Details: 03/22/2022
"Arrived onsite for no operation and found fuse blown. Found likely reason for this is the frame door hinges have bent slightly and cause a door misalignment which wore out the switches. The switches and interlocks would be needed, as well as the fuse. The other complication is evidence of significant roach infestation which could have equally contributed to a short. Advised customer on findings. AUTHO required to proceed. ; O-emld tckt"
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI95X15HZ01
Near Bertram, TX 78605
Cliff
Job Details: 03/22/2022
Arrived on site to diagnose an ice machine that is making unusual noise. Found condenser fan blade tapping against refrigerant lines. Repositioned line and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS0
Near Elgin, TX 78621
Leonardo
Job Details: 03/22/2022
Arrived on site to replace harness and control board and fuse. Replaced all parts could not test unit due to unit sitting in the garage. Job complete.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cedar Park, TX 78613
Matthew
Job Details: 03/22/2022
Arrived onsite for washer making squealing noise and not completing cycle. Upon inspection found belt slipping and failed suspension rods. Customer is aware that running unit under current condition will have more where in tear on components. Replaced belt and suspension. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL WASHER
Model UNAVAILABLE
Near Killeen, TX 76542
David Z
Job Details: 03/22/2022
"Arrived on site to diagnose washer that was leaking water. Customer said drain hose wasn't seated and they had fixed it. No work was needed, confirmed unit no longer leaking. Call complete. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
MAYTAG WASHER
Model MVWC416FW0
Near Bartlett, TX 76511
Wesley
Job Details: 03/22/2022
Arrived onsite and found the belt had slipped off due to a tree nut shell left behind by a rodent. Reinstalled the belt. Unit is now operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM5
Near Georgetown, TX 78628
Jonathan S
Job Details: 03/22/2022
Arrived on site to install previous diagnosed parts. Removed failed front right adjuster and installed new. Gained access to heating element and removed element. Verified element was bad and measured resistance and found opened. Installed new element and performed diagnostics mode. Monitored test cycle and found element drawing 7.5 amps. Checked for hot temperatures at end of test cycle. Found unit operating as designed. No water leaks detected during service.
We serviced a
JENN-AIR OVEN
Model JJW2430DP02
Near Austin, TX 78731
Scott
Job Details: 03/22/2022
Arrived on site for oven not responding to touch commands even after hard power rest . Ordering UI console . Call to set return.; ordrng 1 W10876356 (Ui console oven)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5JHGXRB00
Near Austin, TX 78724
Tyler L
Job Details: 03/22/2022
"Arrived on site for complaints of frost build up, ice build up, no cool, and water dispenser issues. Found FC extremely iced over. Could not access the evaporator because of all the ice. Advised customer to perform a natural defrost with towels down, doors open, for 2 days prior to the next appointment. Attempted force defrost and heater never came on. Found RC at room temperature. Found frost near the edges of the liner near the door in the FC. Found some air gaps and remolded them. Found all water lines disconnected in the back of the fridge. Verified voltage at the control. Will need need to diagnose further once defrosted. Will order the control, heater, evap motor, bimetal, valve, and door gasket. No water leaks detected, office to reschedule.; ordrng 1 2159082 (Gasket) and 1 WP2323198 (Heater) and 1 W10408179 (Valve)"
We serviced a
WHIRLPOOL RANGE
Model WCG97US0HS00
Near Austin, TX 78717
Matthew
Job Details: 03/22/2022
Updated model and serial. Upon arrival inspected unit for gas leak. Found leak coming from regulator. Cooktop is installed above built in oven. Explained to landlord that due to the installation of the oven the oven will need to be removed to make the cooktop accessible. Quoted customer 120.25 for parts and 307.25 for service and labor. Customer approved. Before rescheduling be sure that unit has been made accessible. Office to reschedule ; ordrng 1 W11087445 (Regulator)
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Lampasas, TX 76539
Tyler
Job Details: 03/22/2022
Arrived on site for dryer taking too long to dry clothes. Upon arrival found no errors and diagnostics and found a stable power supply coming from outlet to unit and being distributed evenly through unit and all components. After further testing found no signs of clogging through the exhaust going straight out of the house or inside of the dryer and found temperature fluctuations functioning within manufacture specs. I did find however that due to the washer failures the dryer is having a much hard time trying to dry the clothes. I recommended to customer that we make the repairs needed to washer in order to ensure the dryer functions of peak performance. Call complete