Near Hutto, TX 78634
Jimmy J.
Job Details: 12/23/2020
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site for HANDLE HAS COME OFF- SCREW IS MISSING ON THE RIGHT SIDE - PRE-ID HandleRemoved oven door and found screw still lodged inside door housing. No part needed to complete repair. Re-secured the screw to handle and put oven door back together. Handle is no longer loose and the door opens and closes as designed.
Near Round Rock, TX 78665
David S
Job Details: 12/23/2020
REFRIGERATOR WHIRLPOOL WRS325FDAB05 Arrived on site to install previous diagnosed part. I removed the failed freezer light and replaced with new. All the lights are now working.
Near Austin, TX 78731
Kevin
Job Details: 12/23/2020
OVEN KITCHENAID KEBC208KSS0 "Arrived on site and inspected ovens and found center blower is screeching above 400 degrees. Recommended replacing both blowers
Near Georgetown, TX 78633
David
Job Details: 12/23/2020
WASHER LG WM3570HWA "Arrived on site to diagnose washer leaking when in use. Performed diagnostic on unit with lid off. When unit went to fill it started squirting water from one of the fill hoses. Found hose had a leak from rubbing against the vent hose. Ordering necessary hoses. They asked if I could patch their existing hose in the meantime. Applied a bead of silicon and wrapped in duct tape as a temporary measure until hoses come in. Office to schedule when parts available. ; ordrng 1 MEJ62524901 (HOSE) and 2 MEJ62524902 (HOSES)s"
Near Georgetown, TX 78633
Tommy
Job Details: 12/23/2020
OVEN WHIRLPOOL WOC54EC0HS01 Arrived onsite for unit not keeping time. Upon arrival found unit had good voltage but UI was changing times. Replaced UI and tested. Spoke with customer about connecting to WiFi. Job Completed.
Near Leander, TX 78641
Kayman
Job Details: 12/23/2020
REFRIGERATOR WHIRLPOOL GS6NBEXRS01 Arrived onsite to install previously diagnosed parts. I installed the motor bracket and connector. I put a light in the ice chute and I could not see any light shining through the unit is working as designed at this time. Job complete.
Near San Marcos, TX 78666
Andrew
Job Details: 12/23/2020
DISHWASHER KITCHENAID KDTE234GPS1 "Arrived on site to test unit for not starting operating. Found control board was receiving power but not putting power out. Replaced control board, tested unit, unit works good. No error codes present. No leaks detected. Job complete."
Near Georgetown, TX 78628
Lou
Job Details: 12/23/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested temps in the FC=12 degrees (without fan on) and RC=36 degrees. I placed the unit in diagnostics and ran test 56=E5. Ran test 57 and the IM harvested. Ran test 45 and water dispensed into the IM tray. I removed and replaced the ice maker and cycled power the unit. Tested the ice maker and it’s operating as designed. No water leaks observed during service, job completed."
Near Round Rock, TX 78665
David S
Job Details: 12/23/2020
WASHER WHIRLPOOL MVW7232HW0 "Arrived on site for f0e9. I inspected the unit and work area. I found error codes f0e9, f0e5, f1e2. I inspected the rotor stator and found everything installed properly. I ran a DLMS Calibration. I than ran a diagnostics cycle and found the unit working as designed. I found the water lines lose on the inlet valves at the wall. I tighter the hoses down. Job complete. No water leaks detected."
Near Georgetown, TX 78628
Paul
Job Details: 12/23/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 Helper Complete
Near Volente, TX 78641
Kayman
Job Details: 12/23/2020
REFRIGERATOR JENN-AIR JF42NXFXDE02 Arrived onsite for refrigerator with led lights out. Upon inspection I found all the top RC lights out and the FC light out. I will need to order the led driver and light modules and return for repair. Ordering Inverter box (W11368839) led modules (W11462342) ; ordrng 1 W11368839 (INVERTER ) and 8 W11462342 (MODULE)s
Near Austin, TX 78728
Wesley
Job Details: 12/23/2020
OVEN WHIRLPOOL WOS51EC0HS02 Arrived onsite for customer concerned about vent location and floor. Assured customer that bottom vent in’s normal and the flooring is rated for vent warmth. All checks good. Unit is operating as designed. Advised customer on care.
Near Austin, TX 78737
Jacob
Job Details: 12/23/2020
WASHER WHIRLPOOL WFW75HEFW0 "Arrived onsite for customer wanting bellow replaced because of mold. Looked at bellow. Ordered part. Need authorization before returning. Office to reschedule ; ordrng 1 W11106747 (bellow)"
Near Round Rock, TX 78681
David S
Job Details: 12/23/2020
REFRIGERATOR WHIRLPOOL WRT314TFDW00 "Arrived on site for fridge not cooling properly. I inspected the unit and work area. I found the evaporator fan not working when I arrived. I power cycled the unit and found it going through a defrost cycle. Inlet the unit finish and found the evap motor coming on and working. I found a partial frost pattern on the freezer evap. I ran a temp test and found the freezer on,y getting to 20. I suspect a sealed system issue. I spoke to the customer and they said they would monitor it and if it didn’t get back down to zero degrees.
Near Austin, TX 78739
Robert
Job Details: 12/23/2020
DRYER MAYTAG MEDC465HW0 Arrived on job for complaints of not starting. Found the fuse open. Replaced fuse and test.
Near Austin, TX 78733
Leonardo
Job Details: 12/23/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to replaced adjusters. Replaced adjusters test unit and unit test good job complete.
Near Pflugerville, TX 78660
Matthew
Job Details: 12/23/2020
DISHWASHER WHIRLPOOL MDB7749SBM2 Arrived onsite for dishwasher with burning smell. Upon inspection found significant burn marks on control board and wiring harness. Will need control W10595568 and harness W10871222 replaced. Once replaced will know if other parts are necessary. May need to have control panel on hand. Notified customer that quote could change pending ability to test for any other issues.
Near VLG O THE HLS, TX 78738
Chase
Job Details: 12/23/2020
OVEN KITCHENAID KOST100ESS03
Near Austin, TX 78748
Robert
Job Details: 12/23/2020
WASHER WHIRLPOOL WTW5700XW0 Arrived on job for complaints of not completing cycle. Ran diagnostics and found code for long fill time. Tested valve and found low water flow. After replacement test operation. No leaks detected at time of service.
Near Leander, TX 78641
Kayman
Job Details: 12/23/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for dishwasher leaking. Upon inspection I found dry water trails only under the inlet valve. No other visible evidence of water leakage. I ran a diagnostics cycle and found the valve building up moisture on the outside near the screw threads allowing water to drip. I found the water line was over tightened onto the valve. I can see the joint on the water line looked rusty as if it had leaked as well. I replaced the water inlet valve and tested the unit. I did not detect any leaks after replacing the valve but advised that the water line may still have a small leak and to monitor the unit.
Near Austin, TX 78748
Luis
Job Details: 12/23/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 "Arrived on site for water leaking. Found water leaking between fill tube and valve,diagnosed fill tube not fully inserted to valve,installed fill line correctly to valve,ran icemaker through a fill cycle passed no leaks"
Near Cedar Park, TX 78613
Lou
Job Details: 12/23/2020
WASHER MAYTAG MVWX655DW1 "Arrived on site to inspect washer stopping mid-cycle. Upon further inspection, I placed unit in diagnostics showing error code F7E1. Cleared the code and attempted to calibrate. Calibration stopped midway and unit shut off. I tested the capacitor, actuator & motor and all appeared to be good. I tested continuity to the harness from the control to actuator and found the harness with no continuity. I am ordering the lower harness and control and will return with all screened parts. Unit left unplugged for safety. No water leaks observed during service. Office to schedule return service.; ordrng 1 W11095106 (harns-wire) and 1 W11116592 (cntrl-elec)"
Near Taylor, TX 76574
Andy
Job Details: 12/23/2020
RANGE AMANA AER6303MFS2 Arrived on site for range oven not heating. Tested and inspected unit and found failed fuse and damaged harness. Ordering needed parts. Left unit unplugged and instructed customer not to plug in or use. Office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11458879 (HARNESS ) and 2 WP3196548 (fuse-thrml)s
Near Burnet, TX 78611
Cliff
Job Details: 12/23/2020
RANGE WHIRLPOOL WFC150M0EB4 Arrived on site to diagnose a range With a burner that has caught fire. Tested unit and found food soil and debris in drip pan overheated causing issue. Replaced burner and advised on procedure to remove drip pans for cleaning. No further repairs are needed and all is working properly at this time.
Near Austin, TX 78751
Richard
Job Details: 12/23/2020
WASHER WHIRLPOOL WET4027HW0 Arrived onsite for the washer not washing. Ran diagnostics and found no error codes. Ran automatic diagnostics and all functions tested good and no leaks detected. Could not find any issues with washer at this time.
Near Austin, TX 78724
Matthew
Job Details: 12/23/2020
DISHWASHER WHIRLPOOL ADB1400AGB3 Arrived onsite to replace previously diagnosed parts. Replaced retainers. Unit is functioning properly. Job complete
Near Elgin, TX 78621
Andy
Job Details: 12/23/2020
DISHWASHER FRIGIDAIRE FBD2400KB12B Arrived on site for dishwasher not draining. Tested and inspected unit and found garbage disposal knockout for drain line not knocked out. Knocked it out and reconnected drain hose and tested unit. All operations are normal. No water leaks present at time of service. Instructed customer on use and care and practice for best performance.
Near Lakeway, TX 78734
Brandon
Job Details: 12/23/2020
DISHWASHER KITCHENAID KDPM604KPS0 "Arrived on site for customer complaint of long drain error code, found unit was not draining properly, ordering drain pump. ; ordrng 1 W11412291 (Drain pump) and 1 Cnote (Office to reschedule)"
Near Austin, TX 78748
Robert
Job Details: 12/23/2020
WASHER WHIRLPOOL WTW5000DW3 Arrived on call for complaints of leaks. Found loose connection at hose. Reconnect and test.
Near Pflugerville, TX 78660
Matthew
Job Details: 12/23/2020
OVEN WHIRLPOOL WFG505M0BS3 Arrived onsite for range door popping off. Upon inspection found faulty glass door. Will need to order and replace outer glass door assembly W11176456. Office to reschedule ; ordrng 1 W11176456 (glass-door) and 1 WPW10481433 (nameplate)
Near Bertram, TX 78605
Cliff
Job Details: 12/23/2020
WASHER MAYTAG MHW6630HW0 Arrived on site to diagnose a washer that is leaking. Tested unit and found dispenser leaking during Phil. Replaced dispenser assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Hutto, TX 78634
David S
Job Details: 12/23/2020
WASHER WHIRLPOOL WTW8040DW4 "Arrived on site for washer leaking. I inspected the unit and work area. I found fault code f7e8, f7e9, F8e1, f2e1. I inspected the water lines and found the water level sensor line had backed out enough to leak. I reseated the line and used a hose clamp to hold it in place. I ran a diagnostics cycle and found the water valves not opening up all the way causing the long fill error. The water valve will need to be replaced to fix this issue. The office will reschedule when we have an eta on the part. ; ordrng 1 W11173597 (housing)"
Near Georgetown, TX 78633
David
Job Details: 12/23/2020
WASHER WHIRLPOOL WFW8500SR00 "Arrived on site to diagnose washer that is throwing F22 code for latch error. Put unit in manual test mode to try latach and it just errored out. Customer has already replaced the latch and issue persists. Next step is to replace the CCU control.
Near The Hills, TX 78738
Robert
Job Details: 12/23/2020
WASHER WHIRLPOOL WFW9151YW00 Arrived on job for complaints of error code. Found the latch is good and the control will need to be replaced.
Near Round Rock, TX 78681
David S
Job Details: 12/23/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to install previous diagnose parts. I gained access to the main control and I replaced with new. I powered the unit back on and tested the unit. It is working as designed. Job complete.
Near Manor, TX 78653
Andy
Job Details: 12/23/2020
REFRIGERATOR WHIRLPOOL WRS321SDHV04 Arrived on site for refrigerator not cooling. Tested and inspected unit and found compressor and fans running. Found very poor frost pattern. Did amp draw and found compressor pulling 0.67 amps. Did SS pre check. Unit will need SS repair. Ordering needed parts. 2 hour job. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 LOCKRING (LOCK RING ) and 1 SEENOTE (SS REPAIR) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (2 HOUR JOB ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10507884 (compressor) and 1 W11179385 (drier-tube) and 1 WP2188822 (evaporator)
Near Leander, TX 78641
Lou
Job Details: 12/23/2020
MICROWAVE WHIRLPOOL WMH32519HV "Arrived on site to install previously diagnosed and ordered parts. Due to the unit not heating, I removed and replaced the magnetron, capacitor and diode and tested. Unit is operating as designed.
Near Austin, TX 78746
Kevin
Job Details: 12/23/2020
MICROWAVE WHIRLPOOL WMH31017HS4 "Arrived on site and replace control board diagnosed on previous visit, after replacement counter light is working properly. Took one picture, job complete"
Near Austin, TX 78729
David
Job Details: 12/23/2020
DISHWASHER WHIRLPOOL KDFE104HBL0 Arrived on site to diagnose dishwasher that was constantly running when using delay start. Customer informed me that they used delay start and ran before bed. They woke up several times and unit was running 4+ hours. Replaced control to remedy. Normal functions are working as designed. Customer will follow up if issue repeats. Call complete.
Near Austin, TX 78748
Luis
Job Details: 12/23/2020
REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Arrived on site for no cool. Powered u it on found evaporator fan not running diagnosed a defective fan motor,installed a new fan motor powered unit on fan powered on. ; used 1 WP2315539 ( Fan motor) from stock"
Near Round Rock, TX 78665
Jimmy J.
Job Details: 12/23/2020
ICE MACHINE WHIRLPOOL KUIX535HPA00 Arrived on site to install previously failed pump. Removed pump and installed new pump. Ice maker is draining as designed. No leaks detected. Job completed.
Near Austin, TX 78724
Matthew
Job Details: 12/23/2020
DISHWASHER WHIRLPOOL ADB1400AGB3 "Arrived onsite for dishwasher not washing. Put unit in diagnostics and found F4E3 motor loose connection. Upon inspection found loose connector. Restored connection, tested unit and unit is functioning properly. No leaks present at this time. Job complete"
Near Leander, TX 78641
Kayman
Job Details: 12/23/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived onsite to install previously diagnosed parts. Upon arrival I found the unit in full bake at 350 F I advised that I will not be able to pull the unit and do the repair while the oven is heated. ; O-emld tckt
Near Austin, TX 78727
David
Job Details: 12/23/2020
DRYER MAYTAG MEDE200XW1 Arrived on site to diagnose dryer making an awful screech. Screech persists all the time. Disassembled unit and found the belt pulley was seizing and screaming. Replaced pulley and retested. Unit is now silent. Call complete.
Near New Braunfels, TX 78130
Noah D
Job Details: 12/23/2020
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site to inspect oven for not heating, upon inspection found the igniter not glowing, checked for part and found the replacement part broken. Ordering new one. Office to reschedule ; ordrng 1 W11176454 (IGNITER )"
Near Austin, TX 78729
Wesley
Job Details: 12/23/2020
DISHWASHER WHIRLPOOL WDT730PAHV0 Arrived onsite and ordering ui for f2e2 as no function and replacing main control did not repair. Advised customer accordingly. Office to reschedule. ; ordrng 1 W11028325 (housing-ui)
Near Austin, TX 78737
Leonardo
Job Details: 12/23/2020
OVEN WHIRLPOOL WOS51EC0AS01 "Arrived on site to test unit for no power. Test unit and found bad fuse. Replaced fuse test unit and unit not heating. Found bad tod, replaced tod test unit and unit test good job complete
Near Austin, TX 78750
Wesley
Job Details: 12/23/2020
WASHER MAYTAG MVWB835DW5
Near Niederwald, TX 78640
Jacob
Job Details: 12/23/2020
MICROWAVE WHIRLPOOL WMH31017HS Arrived onsite for unit giving error code F1E6. Unplugged unit and plugged the unit back in. Error code went away. Tested unit. Unit is not heating. Ordered parts. Office to reschedule.; ordrng 1 W10832024 (thrmst-fix) and 1 W10850446 (capactr-mg) and 1 W10892389 (cntrl-elec) and 1 W11256462 (diode) and 1 W11493410 (MAGNETRON )
Near Round Rock, TX 78664
David S
Job Details: 12/23/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for fridge not making ice. I inspected the unit and work area. I found the unit not dispensing water either. I inspected the wiring and found it all connected properly. I found the water valve at the wall turned off. I turned the water back on. I tested the unit. It is now dispensing water, and and filling the ic maker. Job complete."
Near Round Rock, TX 78664
Jimmy J.
Job Details: 12/23/2020
OVEN WHIRLPOOL WEE510S0FV2 Arrived on site to install previously diagnosed parts. Removed harness and installed new harness. Removed old control and installed new control. Placed oven in broil and it still didn’t begin broiling. Checked broiler element and it was faulty. Replaced broiler element and put oven in broil. Oven began heating as designed. Job completed.
Near Austin, TX 78726
Justin
Job Details: 12/23/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ "Arrived on site for dishwasher that was leaking from the front. Upon arrival customer stated they just had a plumber out to change the waterline to the dishwasher from a copper line to a stainless mesh line. Upon inspecting the unit I found a small leak coming from the elbow on the water line(pictures in SD). Put unit into test mode and observed any other leaks, no other leaks detected. Advised customer to reach back out to plumber with findings. Call complete."
Near Manor, TX 78653
Andy
Job Details: 12/23/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Arrived on site for refrigerator not making ice. Tested and inspected unit and found failed inlet valve. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service
Near Austin, TX 78738
Brandon
Job Details: 12/23/2020
DISHWASHER KITCHENAID KDTE254ESS2 "Arrived on site for customer complaint of smell, found plastic had fallen on heating element, unit tested good, the smell will go away and was not strong at time of service."
Near New Braunfels, TX 78132
Noah D
Job Details: 12/23/2020
COOKTOP WHIRLPOOL KCGC506JSS00 "Arrived on site to inspect cooktop, upon inspection found the front right burner covered in black Dust, checked all functions and orifices, all sized correct. Ordering parts. Office to reschedule ; ordrng 1 W10891746 (BURNER HEAD ) and 1 W10892771 (MANIFOLD ) and 1 W11121390 (CAP )"
Near Austin, TX 78738
Luis
Job Details: 12/23/2020
FREEZER WHIRLPOOL GAFZ30FDGB00 "Arrived on site for cooling complaint. Per customer door was accidentally left open,found weak air flow through vents,evaporator incased in ice. Ran diagnostics unit defrosting correctly no errors on thermistor,defrosted evaporator secured thermistor to suction line,powered unit on checked air flow good.
Near Temple, TX 76502
Tyler
Job Details: 12/23/2020
DISHWASHER MAYTAG MDB8959SKZ0 Arrived on site for Dishwasher giving a F9e1 error code indicating that the drain pump is not working correctly. Upon entering diagnostics I was able to confirm the error code though and there were no other codes stored in the memory. I then checked voltage down to the drain pump and found it was receiving the proper power supply but the drain was internally stuck in allowing it to spin the water out correctly. Office to reschedule due to part currently labeled PSP and out of stock; ordrng 1 W11412291 (DRAIN PUMP MOTOR)
Near Little River-Academy, TX 76554
Tyler
Job Details: 12/23/2020
DRYER GE DCVH680EJ1WW Arrived on site for dryer turning on but not turning drum. Upon arrival I found the belt was intact. I gave the drum a spin while running the unit and found the motor had gotten stuck upon further disassembly I also found the felt liner belt supporting the drums rotation was also thinning out and causing the drum to rubber against the frame. Office to reschedule once availability of parts is known and after ahs approval.; ordrng 1 CNOTE (AHS APPROVAL NEEDED) and 1 WE09X27634 (FELT) and 1 WE16X20393 (blower wheel ctr) and 1 WE17X23463 (drive motor) and 2 WE1M1067 (slide bearing)s and 2 WE1M504 (SLIDE WHITE)s
Near Spicewood, TX 78669
Brandon
Job Details: 12/23/2020
DISHWASHER FRIGIDAIRE LFID2426TF2A "Arrived on site to replace spray arm and support, after replacing, unit tested good."
Near Georgetown, TX 78628
Tommy
Job Details: 12/23/2020
OVEN WHIRLPOOL JJW3830DP01 Arrived onsite for previously diagnosed parts. Turned unit off at breaker. Pulled unit and replaced control panel. Placed unit back into wall turned unit on at breaker and tested. Unit is operating as designed. Job Completed.
Near Killeen, TX 76549
Al
Job Details: 12/23/2020
DRYER WHIRLPOOL SDE3606AYW
Near Leander, TX 78641
Kayman
Job Details: 12/23/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for wall oven that won’t connect to WiFi. upon inspection I found the unit was not responding to my touch very well. I cycled power and walked through the WiFi set up process with the resident. The unit is connected to WiFi. Job complete.
Near Austin, TX 78731
Kevin
Job Details: 12/23/2020
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Arrived on site and inspected refrigerator and found water will not dispense and no ice is being made. Sound connector on valve is loose and after resetting it water is now dispensing. Assisted customer in removing drawers so that they could clean behind them, no water leaks from connections at time of service, job complete"
Near Austin, TX 78738
Leonardo
Job Details: 12/23/2020
DISHWASHER KITCHENAID KDFM404KPS0 Arrived on site to test unit for not responding. Test unit and found f8e4 error float. Also found vent error. Ordering new vent and gasket and funnel office to reschedule. Sr# 7729577494; ordrng 2 W11025988 (FUNNEL)s and 1 W11184028 (GASKET VENT ) and 1 W11416460 (VENT )
Near Austin, TX 78731
Kevin
Job Details: 12/23/2020
WASHER MAYTAG MVWB835DW2 "Arrived on site and replaced valves diagnosed on previous visit, after replacement confirms they are no longer leaking through the diagnostic cycle. job complete"
Near Austin, TX 78745
Luis
Job Details: 12/23/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Arrived on site for water leaking. Found upper portion of freezer door not sealing to cabinet,about an inch gap,removed door checked icemaker no leaks from icemaker,checked basket and rails good,found screw insert on door not aligned with other 3 inserts ordering a freezer door and rails incase needed ; ordrng 1 LW10858419 (Freezer door) and 1 WPW10397636 (Slide) and 1 WPW10397635 (Slide)"
Near Salado, TX 76571
Tyler
Job Details: 12/23/2020
REFRIGERATOR KITCHENAID KFIS25XVMS1 "Arrived on site for refrigerator not cooling properly. But arrival customer stated that roughly a week before diagnosis the fridge stopped cooling and it took a few days before kicked on again upon arrival I did find that the condenser fan motor and evaporator fan motor running and I could hear a continuous clicking noise every few minutes from the compressor but the compressor would not stay on more than a few seconds I didn’t check continuity to the compressor and found that it was good I also check for 120 V to the starter and overload relay and found it was receiving proper voltage but was not sending voltage into the compressor well enough.; ordrng 1 WPW10197428 (start relay) and 1 WPW10662129 (capacitor)"
Near Seguin, TX 78155
Noah D
Job Details: 12/23/2020
WASHER MAYTAG MVWC415EW0
Near Georgetown, TX 78633
David
Job Details: 12/23/2020
WASHER MAYTAG MVWB835DW "Arrived on site to diagnose washer that is throwing a LF error. Put in manual test mode and ran unit. Found failed cold valve, hot good. Replaced valves to resolve. Retested and all valves are working as designed. No water leaks found. Call complete."
Near Canyon Lake, TX 78132
Andrew
Job Details: 12/23/2020
WASHER WHIRLPOOL WFW6620HC0 Arrived on site to test unit for excessive vibration. Found unit would shake horribly when in spin. No error codes present. Recommend replacing all four shocks. Office to reschedule.; ordrng 1 W11314361 (rotor) and 1 W11316766 (DAMPER) and 1 W11354541 (STATOR)
Near Killeen, TX 76543
Al
Job Details: 12/23/2020
DRYER GE DBVH512EF0WW "Arrived to inspect dryer not turning properly.This call had been prescreened by DW who advised the motor was defective.Disassembled and attempted to replace the motor and blower assembly, but the blower wheel was cross threaded and wouldn’t separate from the motor for assembly.SW IS ORDERING THE NEEDED PARTS FOR RETURN SERVICE.TG IS TO RETURN ON NEXT VISIT.OFFICE TO RESCHEDULE THE CUSTOMER FOR RETURN SERVICE.NEEDS MORE WORK See sticky note; O-emld tckt"
Near Hutto, TX 78634
Jimmy J.
Job Details: 12/23/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for There is no hot water. Placed in diagnostics and had no errors. Removed door panel and found a loose connection to control. Re-secured connector. Placed in diagnostics again and ran the full cycle. Heating element is heating as designed. No leaks detected. Job completed.
Near Austin, TX 78717
Justin
Job Details: 12/23/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site for dishwasher with soap dispenser broken. Found soap dispenser clip broken and not allowing soap dispenser door to close. Installed new dispenser and ran test cycle on unit. Unit working as designed. No leaks observed at time of service. Call complete.
Near Austin, TX 78717
Justin
Job Details: 12/23/2020
DISHWASHER KITCHENAID KUDI01FLSS6 Arrived on site to install previously diagnosed parts. Installed link kit and tested unit. Unit working as designed. Call complete.
Near New Braunfels, TX 78130
Noah D
Job Details: 12/23/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site to inspect fridge for not measuring correctly, upon inspection found the customer unaware of features, showed correct use. Changed UI with no change, replaced original. Complete"
Near Salado, TX 76571
Tyler
Job Details: 12/23/2020
MICROWAVE WHIRLPOOL MH1150XMS3 Arrived on site for microwave making a loud noise on the turntable is moved and the handle broken. Upon arrival found that the turntable motor was indeed broken and grinding internally whenever receive the power to rotate. I went ahead and replace the turntable motor and then looking upon further inspection of the door I found that the handle could not be repaired due to external and internal damage around the door rendering it impossible to take apart without damaging it further. We will need to get authorization from American home shield to replace the door office to reschedule once availability apart is known; ordrng 1 8204741 (DOOR STAINLESS )
Near Austin, TX 78704
Richard
Job Details: 12/23/2020
RANGE IKEA IGL730CS0 Arrived onsite for the range shutting and presenting error code F8E0. During testing found that the error code was for low fan speed. Replaced blower motor and reset control and all functions tested fine complete
Near Austin, TX 78728
Wesley
Job Details: 12/23/2020
COOKTOP WHIRLPOOL WCG97US0HS00 Arrived on site and leveled unit to repair cooking concerns. All checks good.
Near Dripping Springs, TX 78620
Robert
Job Details: 12/23/2020
WASHER MAYTAG MVWB765FC3 Arrived on job for complaints of noise. Found the gearcase leaking and damaged rotor and stator. Replaced agitator gearcase rotor and stator . After replacement test operation. No leaks detected at time of service
Near Spicewood, TX 78669
Brandon
Job Details: 12/23/2020
MICROWAVE WHIRLPOOL WMH53520CS0 "Arrived on site to replace transformer, after replacing, unit tested good."
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 12/23/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ01 Arrived on site for PRE-ID Door Dented/Scratched - BOTTOM FREEZER DOOR (DAMAGE NEAR THE HANDLE IS SCRATCHED)Removed scratched freezer door and installed new freezer door. Job completed.
Near Killeen, TX 76549
Al
Job Details: 12/23/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived to install previously ordered parts.Removed and replaced both led lights and unit tested as designed.Job completed
Near , TX 78737
Leonardo
Job Details: 12/23/2020
DISHWASHER KITCHENAID KDTE304GPS0 Arrived on site to test unit for unit not washing and no power. Test unit and found no power to unit and unit not draining. Found bad outlet and found plug in disposal still on. Advised customer to get electrician to check voltage and customer will remove plug job complete.
Near Temple, TX 76502
James
Job Details: 12/23/2020
WASHER WHIRLPOOL WTW5000DW3 Arrived on site and tested operation. Found long fill error in memory. Tested valves in manual diagnostics cycle and found cold valve making an odd humming sound. Inspected valves and found cold water solenoid not seated fully onto valve. Attempted to seat solenoid but it would not budge. Installed new valve assembly and tested operation. Ran calibration and automatic diagnostics. Unit now functioning properly with no faults after repair. Job complete
Near Burnet, TX 78611
Cliff
Job Details: 12/23/2020
REFRIGERATOR KITCHENAID KRSC703HPS00 Arrived on site to install shim for refrigerator. Installed shim and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Georgetown, TX 78626
Tommy
Job Details: 12/23/2020
WASHER WHIRLPOOL WTW8500DC Arrived onsite for for washer leaking. Upon arrival found water was leaking from hot water valve. Turned water off. Removed unit lid and panel. Replaced valve. Put unit back together and tested. Found unit now operating as designed. Job Completed.
Near Temple, TX 76502
Tyler
Job Details: 12/23/2020
RANGE MAYTAG MER8700DS1 Arrived on site to install previously diagnosed bake element. After installing the needed part I was able to reassemble the unit and verify that unit heats to 350° as designed. Call complete
Near Temple, TX 76501
Tyler
Job Details: 12/23/2020
RANGE WHIRLPOOL WFE505W0HB2 Arrived on site for rains giving an F1E0 error code according to the customer upon arrival and they said they could not use the oven portion of the range. Upon further inspection I was able to confirm and diagnostics the F1E0 error code indicating a failure inside the main ACU. After replacing AC was able to retest unit and verify that everything is now functioning as designed with no errors popping up. Call complete
Near Killeen, TX 76543
Al
Job Details: 12/23/2020
RANGE ROPER LFEF3011LWD "Arrived to inspect bake element damaged.Confirmed, removed and replaced it.Unit now works as designed.Job completed"
Near Killeen, TX 76542
Al
Job Details: 12/23/2020
OVEN GE JBP65SM2SS Arrived to install previously ordered part.R&R the bake element.Unit now works properly.Job completed
Near Killeen, TX 76542
Tyler
Job Details: 12/23/2020
OVEN GE JT3500SF2SS Arrived on site for of them that was giving an F 96 error code after a previously installed circulation fan motor repair. On further inspection of the unit I found that the F 96 Error was present. When in test mode the fan motor would turn on although the main control was not detecting the fan motor at full speed. After getting a HS authorization I replaced the main control and then retest the unit to verify that it would last longer than a minute and then continue to preheat to 350°. Unit preheated correctly and is functioning as designed call complete.
Near Austin, TX 78717
Justin
Job Details: 12/23/2020
MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site to install previously diagnosed parts. Gained access to hinges and installed new ones. Tested unit and unit is now functioning as designed. Call complete.
Near Georgetown, TX 78628
Lou
Job Details: 12/23/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site to install previously diagnosed and ordered parts. Due to the fill tube harness being damaged, the right RC door gasket being torn and the ice bin being cracked, I removed and replaced the fill tube harness, door gasket and bin and tested unit. Unit is operating as designed. I used my heat gun to shape the door gasket to give it a good seal. No water leaks observed during service. Job completed."
Near Marion, TX 78124
Noah D
Job Details: 12/23/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site to inspect fridge for issues with ice, upon inspection found the fridge working to specs, all functions are working correctly. Reset filter light. No problems found. Complete"
Near Burnet, TX 78611
Cliff
Job Details: 12/23/2020
REFRIGERATOR FRIGIDAIRE LGHB2869TF6 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found fill line frozen over. Cleared ice from the line and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78748
Leonardo
Job Details: 12/23/2020
OVEN WHIRLPOOL GGG390LXS05 Arrived on site to replace igniter and bake burner and screws. Replaced all parts test unit and unit heated to 350 job complete no leaks present at this time.
Near New Braunfels, TX 78132
Andrew
Job Details: 12/23/2020
RANGE WHIRLPOOL WOS31ES0JS01 "Arrived on site to replace thermal fuse from previous diagnosis. Replaced thermal fuse, tested unit, unit tested good. Job complete."
Near Round Rock, TX 78664
Jimmy J.
Job Details: 12/22/2020
DRYER WHIRLPOOL WED5100HW0 Arrived on site for Not Heating/NOT HEAT AT ALL COMPLETELY COLDPlaced in diagnostics and got F2E1 (button on UI held down too long). Cleared error code. Ran voltage at the wall and only had 90.1 volts from L1 to L2. Dryer is operating as designed customer will need an electrician to come out and repair outlet or breaker and dryer will start heating again. Job completed.
Near Austin, TX 78717
Kayman
Job Details: 12/22/2020
RANGE WHIRLPOOL WFE515S0JS0 Arrived onsite for range burner not getting hot. I inspected the induction elements and did not see any shorts or breaks in any of the coils. I also found no voltage going to the elements when trying to heat. I could smell a faint electric burn smell within the unit. I accessed the terminal block and found the black wire on the range harness had shorted and burned into 2 pieces. The damage traveled down to the power cord as well. The unit will need a main harness and a new power cord for repair. I will need to order the terminal block (WPW10245259) and main harness (W11501975). Power cord(WX09X10035) I advised the property of my findings and that they would need to provide a power cord or purchase one from us. .; ordrng 1 W11501975 (HARNESS MAIN ) and 1 WPW10245259 (block-term) and 1 WX09X10035 (4' 40amp 4 wire rang)
Near Leander, TX 78641
Tommy
Job Details: 12/22/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived onsite for refrigerator door not sealing upon arrival found unit top door scrapped on bottom of linear and top door was dented ordering door replacement. Office to reschedule due to part availability.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 LW10803965 (STAINLESS FREEZER DOOR) and 1 W10761079 (FILLER) and 1 W11178521 (NAME PLATE )