We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Austin, TX 78758
Scott
Job Details: 05/24/2024
Arrived on site for no heating dryer . Found element coil broken. Fuses and thermostats checked normal. Replaced element 279838. Unable to test in wearhouse . Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM09
Near Austin, TX 78758
Scott
Job Details: 05/24/2024
Will need to reschedule. Lease if office couldnt reach tenant for permission to enter . No answer at door to unit either . No parts used ; O-emld tckt
We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near Austin, TX 78735
Ryan B
Job Details: 05/24/2024
"Arrived on site to inspect unit for loud screeching noise. Upon closer inspection found rollers and idler failed. Used repair kit and replaced all pertaining parts. Tested unit, unit is running as intended. No leaks present at this time. Job complete. USED 4392067"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Round Rock, TX 78681
Wesley
Job Details: 05/24/2024
Arrived onsite and found unit operating with long dry times and determined unit was operating with over 30 ft of felt pressure. Also the unit exterior vent was clogged on arrival. Clears external vent and tested and found symtpom of poor airflow with temp changes. Advised customer on having the duct cleaned to optimize performance. All else checks good. No parts
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Pflugerville, TX 78660
Wesley
Job Details: 05/24/2024
Arrived onsite and found unit operating with failed sump and motor. Replaced the motor assembly. Unit is now operating as designed. All checks good. W11025157
We serviced a
MAYTAG DRYER
Model MGD7230HW3
Near Austin, TX 78731
Matthew
Job Details: 05/24/2024
Arrived on site for unit making thumping sound when in use. Disassembled and found roller bearings making noise. Replace using repair kit. Part number 4392067. Tested and unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH54521JZ00
Near Georgetown, TX 78628
Lou
Job Details: 05/24/2024
"Arrived on site to install the venthood light bulb for the customer. Upon arrival, the customer advised the light has been flickering. Previous tech was unable to test the bulb. I removed the bulb and found the inner element broken and installed a new bulb provided by the customer. Tested and the unit is operating as designed. Job completed. No parts installed/customer provided part."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Liberty Hill, TX 78642
Maurice R
Job Details: 05/24/2024
"Arrived onsite for refrigerator making a noise. On inspection I went into service mode and when I ran the test for the fc evap fan the noise appeared. I checked the fc and the bottom of the evap was frosted over. The fc temperature was -5? set to 0? the rc was 31? set to 38. Ordering fan motor, heating element and thermistor. Informed the customer to defrost the unit 24 to 36 hours before we arrive.; ordrng 1 W11578030 (Fan motor) and 1 W10316760 (Thermistor kit) and 1 W11575359 (Heater)"
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS01
Near Austin, TX 78734
Luis
Job Details: 05/24/2024
"Arrived on site for unit not powering on. Found water in bin and unit not powering on,diagnosed a defective external drain pump,replaced pump ran water through pump,water drained checked connections and tubing no leaks,ran diagnostics all test passed. Used w11539855"
We serviced a
JENN-AIR MICROWAVE
Model JMC2427LL00
Near Austin, TX 78745
Leonardo
Job Details: 05/24/2024
Arrived on site to test unit for unit giving F2E1 error code. Test unit and found replaced board and reset console test unit and unit test good job complete. W11325784
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Cedar Park, TX 78613
Miguel
Job Details: 05/24/2024
Arrived on site for drawer being damaged. Removed and replaced drawer/ frame. Ran test and verified operation. Call complete. W11563405
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL1
Near Pflugerville, TX 78660
James K
Job Details: 05/23/2024
"JDPSS246LL1 Arrived on site for unit flashing F8E4 error. Upon arrival, ran a diagnostics while inspecting the drain pan. It was filled with water with no signs of limestone buildup on the sides of the pan. Cleared water and triggered the switch to test. The switch is working as designed. Continued to run consumer cycle. Ran for about 30 minutes and no signs of leaks. Enter diagnostics to check errors and found F8E4 and F9E2. Cleared error. Customer will monitor unit and will take pictures and video recording if the issues occurs again. Instructed customer on how to remove kick plate and drain pan for reference. No water leaks detected at this time. No parts replaced"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM04
Near Austin, TX 78729
Joe Z
Job Details: 05/23/2024
"Arrived on site for unit making noise. Upon arrival, tenant played video of noises that matches gurgling sound I am finding. Contacted techline for assistance. Spoke with Curt. Found that the design of this unit that there is not any adjustment that can be made to slow flow of refrigerant. Unit is operating with normal sound. SR# 7739154506 job complete. No parts used"
We serviced a
WHIRLPOOL COOKTOP
Model JGCP436HL00
Near Austin, TX 78738
Leonardo
Job Details: 05/23/2024
Arrived on site to replace burner heads and caps. Test unit and unit test good job complete. W11319683 x2 w11319673 w11319224
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Jarrell, TX 76537
David Z
Job Details: 05/23/2024
"Arrived on site to diagnose oven not heating. Customer advised that if they set the temp over 400 they get a fan speed error, F8E0. Found a history of that error present. When I tested the unit I found the blower was surging and not staying at high speed. Ordering blower to resolve. Return visit set for 5/31.; ordrng 1 W11598119 (Blower)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS03
Near Lakeway, TX 78734
Luis
Job Details: 05/23/2024
"Arrived on site for a defective compressor. Removed defective compressor,installed a new compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. Usedwpw10143759,w11506635,w11574734"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Round Rock, TX 78681
Scott
Job Details: 05/23/2024
"Arrived on site for rust on door panel. Found panel rusting above vent , no issues found with vent . Replaced panel . All checked normal. No water leaks detected at time of service . Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4950XW0
Near Austin, TX 78754
Matthew
Job Details: 05/23/2024
"Arrived onsite to replace faulty gearcase and suspension. During disassembly found washplate seized. Had to force washplate off and failed. Replaced washplate its new. Further disassembled and found gearcase shaft seized in between basket and tub. Unit will need complete rebuild. Unit will need additional spanner , tub and basket. Will need authorization. ; ordrng 1 W10324650 (Basket) and 1 W10324648 (Tub) and 1 WPW10215093 (Drin pump filter) and 1 WP8533928 (Drain pump filter screw) and 1 2hrs (2hrs)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Del Valle, TX 78617
Tim M
Job Details: 05/23/2024
"Arrived on site to test unit for not being balanced. Tested unit found suspension extremely bouncy and noise comkng from under the unit. Replaced suspension (W11130362). Also replaced cam (W10721967) and shift actuator (W10913953) as precautionary. Unit is running as designed. If issue persists, recommend returning with gearcase and washplate due to washplate being seized on gearcase shaft. No leaks detected, job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTE304LPA1
Near Waco, TX 76712
Gerry C
Job Details: 05/23/2024
"KDTE304LPA1 Arrived to instal previously ordered part. I removed and replaced the pump assembly and prior to testing, found damage within the tub and inner door areas. The machine will need the tub, inner door, all mounting hardware, blanket, lower kick panel and mounting inserts. No leaks observed during service. Please allow two hours for return service. ; ordrng 1 W11559689 (Inner Door) and 1 W11545318 (Panel, Kick Plate Outer) and 1 W11579528 (Panel, inner) and 1 W11573704 (Shield) and 1 W11573700 (Insulation) and 2 W11551775 (Scew)s and 1 W11409866 (Tub) and 1 W11553445 (Shield, outer) and 1 W11502191 (Mounting Hardware)"
We serviced a
WHIRLPOOL RANGE
Model WCG55US0HS05
Near Round Rock, TX 78665
Lou
Job Details: 05/23/2024
"Arrived on site to inspect cooktop rusting. Upon further inspection, I found rust around the knobs on the cooktop (photo). I attempted to clean the area and the rust remained (photo). It appears the cooktop finish was not completed in this area. Also found the knobs have began to melt (photo). I am ordering the cooktop and four (4) knobs and office to schedule return service due to the availability of parts. No gas leaks detected during service. No parts installed on this visit.; ordrng 4 W11366438 (Knob)s"
We serviced a
WHIRLPOOL DRYER
Model WED8540FW0
Near Killeen, TX 76549
Tyler
Job Details: 05/23/2024
Arrived on site for dryer not turning on. Upon arrival found thermal fuse w10909685 broken as well as W10906551 lint screen housing broken which lead to thermal fuse failure. Ordering the above mentioned parts and rescheduled customer for 05-30-24; ordrng 1 W10906551 (Lint screen housing)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Liberty Hill, TX 78642
Maurice R
Job Details: 05/23/2024
Arrived onsite for rust on the fc door. On inspection there was rust on both side of the door below the dispenser. One of the rust spot was a hole the rusted though from the inside of the door. On further inspection I found why the water was leaking. The fill tube was closed up by sediment that had been building up and closing the fill tube hole. When the icemaker would call for water it would come out at a higher pressure and the stream of water would shoot over the ice tray and run down in to the ice bin and then out the ice dispenser down to the water tray. The tray would fill up and it would run into the inner part of the door from the corner of the tray. See pics.7739155562
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Kyle, TX 78640
Andrew
Job Details: 05/23/2024
Arrived on site to test unit for loud noise from FC. Found ice maker wall fill chute was not installed properly. Adjusted chute and filled gap between chute and liner with silicone. Advised customer to allow 24hrs for silicone to dry. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Liberty Hill, TX 78642
Miguel
Job Details: 05/23/2024
Arrived on site with new brackets. Installed brackets. Reset legs. Verified operation. Call complete. WP8269145
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Killeen, TX 76542
Tyler
Job Details: 05/23/2024
Spoke with customer and notified them gaskets still needed to be ordered and rescheduled them for 05/30/24 to complete repairs; ordrng 2 W10846057 (Gasket)s
We serviced a
MAYTAG WASHER
Model Mvwb855dc3
Near Leander, TX 78641
Maurice R
Job Details: 05/23/2024
Arrived onsite for washer leaking. On inspection started the unit in diagnostic mode. Found water was leaking from the back left. N further inspection found that the water inlet valve was leaking from the middle inlet valve. I pulled the valve and did not seeing thing cracked or broken. I removed the rubber seats and moved them to another position in reinstalled the valve. Tested the washer and it is not leaking any more but the connector on the valve has corrosion on it from the water leak. Ordering a new valve and a new ui bezel to fix the crack on the right side of the bezel. No parts were installed and no more water leaks.; ordrng 1 W11172234 (Inlet valve) and 1 W11112662 (Ui)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Pflugerville, TX 78660
Scott
Job Details: 05/23/2024
Unable to verify warranty status. No service provider. Customer will reach out to Home Depot and WP . No parts installed . In listening to customer issue would recommend sending sump and motor . Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Elgin, TX 78621
James K
Job Details: 05/23/2024
"WRT311FZDM02 Arrived on site for FC door scratched. Upon arrival, confirmed FC door was scratched. Customer also requested to switch door opening from right to left. Proceeded to replace FC door and adjust door opening direction. Unit is now functioning as designed. No water leaks present at this time. LW10642554 door FRZ and W11178521 name plate"
We serviced a
WHIRLPOOL WASHER
Model WGT4027HW2
Near Austin, TX 78731
Joe Z
Job Details: 05/23/2024
"Arrived on site for clothing caught wrapped around agitator and dryer door moves and does not stay wide open. Upon arrival,inspected unit and found clothing tie string wrapped around agitator. Removed agitator to free up string. As far as dryer door. It is operating as designed there is no spring or latch to hold door in certain position. The unit is leveled correctly. Gave customer recommendations also advised to use laundry bag for small articles. Job complete. No parts needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Austin, TX 78747
Tim M
Job Details: 05/23/2024
"Arrived on site to test unit for not cooling. Inspected unit and found condenser fan motor is not engaging and compressor extremely hot. Compressor has been kicking out on thermal due to condenser fan not running. Compressor windings have also been damaged due to the heat. Will need to replace condenser fan motor, and replace compressor. Unit is r600a, requesting 2 hours. Ordering parts required, no parts installed, office to reschedule.; ordrng 1 W11578915 (Condenser fan motor) and 1 W11580057 (Compressor) and 1 WPW10143759 (Dye drier) and 1 W11506635 (Access valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Austin, TX 78704
Matthew
Job Details: 05/23/2024
"Arrived onsite for sealed system repair. Replaced compressor, drier and access valve. Pulled vacuum and held. Charged per spec and tested. Unit is now functioning properly. Customer to monitor temperature over 48hrs for stabilization. Job complete. Used wpw10507886, wpw10143759 and w11506635."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Georgetown, TX 78628
Lou
Job Details: 05/23/2024
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the lower main harness and in the process, I found where the harness was damaged (photo). I calibrated the unit and then tested in diagnostics and the unit is operating as designed. Control and drain pump not needed. No water leaks observed during service, job completed. W11643701"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Pflugerville, TX 78660
James K
Job Details: 05/23/2024
"WDF330PAHS5 Arrived on site unit spray arm not working. Upon arrival, customer mentioned it washes perfectly but missing a retaining screw for the kick plate. No other issues. Ordering WPW10503548 fastener. No water leaks detected at this time. Customer requested to reschedule June 14th.; ordrng 2 WPW10503548 (Fastener)s"
We serviced a
WHIRLPOOL OVEN
Model JGRP648HL01
Near Austin, TX 78733
Leonardo
Job Details: 05/23/2024
Arrived on site to test unit for right side oven bake not working. Test unit and found igniter not sparking. Pulled unit out and found orange wire to igniter disconnected. Secured orange wire to bake igniter test unit and unit pre heated job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Hillsboro, TX 76645
Jonathan M
Job Details: 05/23/2024
"Arrived on site for a refrigerator that is not making ice. Inspected unit and work area. The customer advised that the lower icemaker is still working but that the upper icemaker does not. I ran the unit through diagnostics and found all tests pass, including icemaker, error codes. I took temperature of the freezer and found it at 6?F going through a defrost. I found the refrigerator at 37?F. I went ahead and replaced the icemaker and tested the unit. I found the unit working and operating as designed. Call complete. W11658802."
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrt138ffdm03
Near Manor, TX 78653
Ryan B
Job Details: 05/23/2024
"Arrived on site to inspect unit for not working. Upon closer inspection customer complained fc isnt cooling found gasket not seating on left side of door. Used heat gun to reform gasket, tested unit, unit is running as intended. No leaks present at this time. Job complete. NO PARTS USED"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Killeen, TX 76543
Tyler
Job Details: 05/23/2024
"Arrived on site for refrigerator needing sealed system repair. Upon arrival recovered refrigerant and installed compressor w11557425, wpw10143759 uv drier, w11506635 access valve. Pulled vac and recharged system with 53g of r600. Found psi levels at -10/80 (low/high sides). Found equalized psi at 28. Found evap frost pattern even. Informed customer to give unit 24 hrs to stabilize temps. Call complete"
We serviced a
WHIRLPOOL COMPACTOR
Model GX900QPPS7
Near Georgetown, TX 78633
Lou
Job Details: 05/23/2024
"Arrived on site to inspect compactor not turning on. Upon further inspection, when I pressed on the start button, the panel caved inward and the unit failed to turn on. I pulled the unit out and removed the panel and found the UI mount was broken. Using a screw from my extra screws box, I remounted the UI to the panel and retested and the unit continued to fail. I found the yellow wire connector on the main harness was not fully plugged into the UI and adjusted and retested. The unit continued to fail. I am ordering the console (control panel), panel fascia, UI control and switches and scheduled return service for 05/30/24.; ordrng 1 W11243179 (Safety switch) and 1 WP777811 (Directional switch) and 1 W11050447 (Panel fascia) and 1 9872039B (Console) and 1 9871829 (Tilt switch) and 1 W10813586 (Control switch) and 1 777380 (Rotary switch)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMMF7330RZ00
Near Georgetown, TX 78633
David Z
Job Details: 05/23/2024
"Arrived on site to diagnose microwave that is losing connection / power. Customer will come in and see power loss message. This has never happened while the unit was in use. Due to being unable to duplicate the issue, no parts recommended per tech line. Line noise, moisture, or supply issues can all cause these symptoms. Unable to duplicate. Call complete."
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ11
Near Round Rock, TX 78665
Lou
Job Details: 05/23/2024
"Arrived on site to inspect refrigerator door not sealing. Upon further inspection, I found the left FC door gasket not sealing properly at the center mullion (photo). When I opened themFC door, I found frost/ice built up inside the FC section (photo). I cleared the ice/frost and cleaned up the FC section and using my heat gun, I heated the gasket and adjusted it and closed the door to test. At that time, I found the unit was not level as it rocked back and forth from front left to back right. I leveled the unit and re-heated the gasket and tested. Door is not sealing properly (photo). I left a note on the unit to keep the doors closed for at least 24 hours to allow the gasket to mold to,the chassis and cure. Unit is operating as designed. No water leaks observed during service, job completed. No one on site to sign for receipt. No parts installed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Buda, TX 78610
Leonardo
Job Details: 05/23/2024
Arrived on site to test unit for unit leaking. Test unit and found front legs had pushed backwards making unit lean forward from the bottom making unit leak. Leveled unit correctly test unit and unit test good job complete. No parts used.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Round Rock, TX 78664
Scott
Job Details: 05/23/2024
Arrived on site for washer knocking during spin and rinse cycle . Ran diagnostics and found drain hose hitting back of cabinet . Shifted hose and also followed service pointer W11695259. Unit is quieter in second test wash . Also ran drain and spin . Shocks and cam are in good shape . No water leaks detected at time of service . No parts installed . Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Austin, TX 78739
Ryan B
Job Details: 05/23/2024
"Arrived on site to inspect unit for lid not locking. Upon closer inspection error code f5e2 present for lock failure. Replaced latch, tested unit, unit is running as intended. No leaks present at this time. Job complete. USED W11565030"
We serviced a
JENN-AIR OVEN
Model JJW2830LM00
Near Kingsland, TX 78639
Miguel
Job Details: 05/23/2024
"Arrived on site for oven not working, whenunit gets hot it shows a error. Found f6e9 twice. Communication error. Per tech sheet Verified continuity upper p1-4 to j15-3. Lower p1-4 to j15-3. Between lower p1-1, lower p1-2, p1-2 upper. Replaced appliance manager upper. Verified operation. Call complete. W11448962"
We serviced a
MAYTAG DISHWASHER
Model MDB7759SAB3
Near Austin, TX 78734
Leonardo
Job Details: 05/23/2024
Arrived on site to replace console and probe. Replaced both parts test unit and unit test good job complete.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Austin, TX 78744
Tim M
Job Details: 05/23/2024
"Arrived on site to test unit for not draining. Upon arrival unit has been disconnected from water and power. Connected to power and activated drain pump, pump is not engaging. Inspected wiring harness and found wire from drain pump wire connector at the control has came out of its spade connector. Replaced harness (W11568984) and control (W11419171) as precautionary. Tested unit, all components are properly engaging, unit is running as designed, job complete."
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JW6
Near Fort Cavazos, TX 76544
Tyler
Job Details: 05/23/2024
Arrived on site for range showing f2e1 error. Upon arrival confirmed failure and found control failing even after reset. Found control sent for repairs wasnt correct to model. Ordering W11620724 control and will need office to reschedule once availability of parts is known; ordrng 1 W11620724 (Control)
We serviced a
WHIRLPOOL RANGE
Model WCG97US6HS05
Near Liberty Hill, TX 78642
Maurice R
Job Details: 05/23/2024
Arrest onsite for cooktop burner not igniting. On inspection found that the right front burner was sparking every once in a while. I moved the wire on the spark module and the issue stayed with the wire. Installed a new spark wire and the unit is operating as designed now. One of the SS screw head that holds the cooktop to the orifice holder is stripped out. Ordering a new screw. No gas leaks detected during service. W11507531; O-emld tckt
We serviced a
WHIRLPOOL OVEN
Model WOES5030LZ01
Near Andice, TX 78628
Lou
Job Details: 05/23/2024
"Arrived on site to inspect wall oven tripping the breaker. Upon further inspection, I found the unit display blank. I checked the breaker and found it to be a GFCI breaker and it was tripped. I cycled power to the unit and placed the unit in diagnostics showing no error codes. I tested the components in diagnostics and the unit is operating as designed and not tripping the breaker. I tested the unit in Bake mode at 350 degrees and while testing, the builder rep arrived and advised that the unit trips the breaker when it is cooling down. Once the unit reached preheat temp, I turned it off and allowed it to cool and the unit did not fail. As a precaution, I removed and replaced the main control and retested and the unit continued to operate as designed. I attempted to contact the builder rep and left a voice message letting him know that I could not duplicate the issue and replaced the control as a precaution. Unit is operating as designed, job completed. No one available to sign for receiptW11649350"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Waco, TX 76705
Jonathan M
Job Details: 05/23/2024
"Arrived on site for a dishwasher that will not dry dishes and is not washing dishes well. Inspected unit and work area. The customer advised that she knew it was wrong and that the heating element does not work. She said that the water that comes in is cold, and does not actually wash dishes well because the water is not hot enough and with the heater not heating the water, it doesnt clean. I ran the unit through diagnostics and found an F7 E1 (heater not heating) error code. I did find corrosion on the element indicating the element had failed. I replaced the heater element and tested the unit. I found the unit working in operating as designed with no leaks present during operation. The customer advised that at this point, she wants this unit replaced and asked her if she can contact. I informed her that she would need to contact whirlpool for anything like that. I went ahead and called whirlpool Tech line and spoke to Austin SR# 7739152811. He advised that he noted the file, but that the customer would need to contact customer service. He advised that because the unit was fixed, he doesnt know that they would really do anything at this point. However, he advised that she can call Lynn if she wishes. The unit is working an operating as designed. Call complete. W10518394"
We serviced a
MAYTAG DRYER
Model MED5030MW0
Near Buda, TX 78610
Andrew
Job Details: 05/23/2024
"Arrived on site to test unit for not starting. Found blue wire to motor molex was not seated properly. Secured connection, unit now turning on. Found element not receiving voltage. Recommend motor replacement for bad centrifugal switch. Scheduled for 5/30. No parts replaced at this time. ; ordrng 1 WP694089 (Blower wheel) and 1 279827 (Motor) and 1 W10900067 (Cutoff)"
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HV1
Near Austin, TX 78750
Joe Z
Job Details: 05/23/2024
"Arrived on site to install previously ordered parts. Replaced all 5 knobs, 2 W11116443,W11116441,W11115546,and W11115543. Test all burners on unit and all heat settings. Unit is operating as designed. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near Buda, TX 78610
Andrew
Job Details: 05/23/2024
Arrived on site to test unit for not cooling properly. Found compressor is seized. Recommend compressor replacement. Needing 2hrs on return visit. Office to reschedule. No parts replaced at this time. ; ordrng 1 W11580057 (Compressor) and 1 WPW10143759 (UV drier) and 1 W11506635 (Access valve)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near West, TX 76691
Jonathan M
Job Details: 05/23/2024
"Arrived on site for a dishwasher that will not drain. Inspected unit and work area. Customer advised that the unit had been working fine up until recently and that when they try to drain the water out of the dishwasher, it does not drain. I attempted to drain the unit and did not find any water being sent to the sink. Gained access to the drain hose attached to the bottom of the sink and use the shop vac to remove some of the water. After starting it up, I found a big clump come through the dishwasher drain hose. I attempted to drain the dishwasher with the drain hose, detached and put in my shop vac. I found that the dishwasher was able to drain the water. I reattached the drain hose beneath the sink and tested the unit again. I found the unit working an operating as designed. I tested the unit one more time just to be sure and did find the unit feeling, recirculating, and draining as designed. Call complete. No parts were installed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near Georgetown, TX 78626
Lou
Job Details: 05/23/2024
"Arrived on site to inspect dishwasher not working. Upon further inspection, I found the tub full of water and pressed the cancel button to engage the drain pump to remove the water. I placed the unit in diagnostics and found error code F4E3-motor failure. Cleared the code and continued with testing and found the motor does not come on. I advanced through testing and the dispenser, drain pump,and heater all function properly. I removed and replaced the sump assembly and retested and unit is operating as designed. No water leaks observed during service, job completed. W11613570"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Killeen, TX 76549
Tyler
Job Details: 05/23/2024
"Arrived on site for washer needing gearcase w11454734, cam w10721967, and hub w10528947. Upon arrival reconfirmed issue and installed parts. Tested unit and found no failures or leaks, call complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5540SQ0
Near Austin, TX 78729
Paul
Job Details: 05/23/2024
"Arrived onsite to rebuild a washer. I tore the washer down and when I opened up the new tub I found one of the mounting brackets broken in half. I put the washer back together with all the old parts and explained to the customer that if they tried to use it, it could possibly leak worse than it was leaking because of all the debris that broke loose when disassembling it. I left the other nine parts with the customer in their garage. Ordering 63849 tub. Office to RS.; ordrng 1 63849 (Tub)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Burnet, TX 78611
Miguel
Job Details: 05/23/2024
Arrived on site for with new refrigerator door. Replaced door. Verified operation. Call complete.
We serviced a
WHIRLPOOL RANGE
Model RF302BXKW
Near Leander, TX 78641
Maurice R
Job Details: 05/23/2024
Arrived onsite for range burners not working correctly. On inspection 1 out 4 of the burners would get up to temperature. Installed 2 of the small elements and 1 large element. The small elements reached temperature but the large element only heated to 150?. Inspections on the receptacle for the large element showed that it was rusted and part of it was missing. I installed 1 of the 4 element receptacle on the large element. The large element is now heating correctly. WP9761346 WPW10345407 814399
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW3
Near Georgetown, TX 78633
David Z
Job Details: 05/23/2024
Arrived on site to install lower harness to resolve broken wires to drain pump. Replaced harness ane verified proper operation. Parts used - W11590868.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS00
Near Pflugerville, TX 78660
Scott
Job Details: 05/23/2024
Arrived on site for outer door glass not in place.Found outter door glass has pooped off bottom of door . Added red tape to bottom of glass and adjusted and tighter down tabs . Called tech line and documented with them .Sr 7739157524No gas leaks detected at time of service. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Round Rock, TX 78664
Scott
Job Details: 05/23/2024
"Arrived on site for fresh food section warmer then normal. Customer stated temp have gone back to normal couple days prior to visit . Ran all diagnostic tests . All checked normal. Did find some water stains in pantry control and looks like soda or something had placed up into UI control. Replaced ui and pantry control WPW10769076, W11330971. No leaks detected. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Austin, TX 78702
Ryan B
Job Details: 05/23/2024
Arrived on site to inspect unit for leaking from front. Found retention spring for face of bellow has broken. Ordering retention spring and will return. Rescheduled for 5/29 NO PARTS USED; ordrng 1 W11266654 (Bellow retainer)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS02
Near Cedar Creek, TX 78612
James K
Job Details: 05/23/2024
"KRFC704FSS02 Arrived on site to replaced ordered parts. Replaced all ordered parts. Tested water and ice paddle and now unit is functioning as designed. No leaks present at this time. W11251709 dispenser paddle, W10809296 water guide, W11222983 trim and W11204892 door ice separator"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM01
Near Round Rock, TX 78664
Scott
Job Details: 05/23/2024
"Arrived on site for items freezing on top self . Found all shelves had items pushed on to back wall . Advised on items on shelf placement, also switched discussed to colder fz . Cleaned coils . No water leaks detected at time of service. No parts installed . Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Georgetown, TX 78628
Lou
Job Details: 05/23/2024
"Arrived on site to inspect refrigerator no cool. Upon further inspection, I found the unit in a vacant apartment and there were scratches on the floor in front of and to the left front of the unit (photo). I found the unit unplugged and plugged it in. I pulled the unit out and removed the back cover and found the dust shield wet (photo). I found the unit not cooling and using my liquid leak detector, I tested the welds and lokrings on the sealed system and found one of the lokrings has a small leak (photo). I am ordering the compressor kit, pre-cooler, UV dye drier, access valve, NITROGEN, R600, CNOTE-2HR JOB, and CNOTE-COPPER CAP TUBE. Office to schedule return service. Unit left unplugged for safety and no water leaks observed during service.; ordrng 1 W11557671 (Compressor) and 1 W11678305 (Precooler) and 1 WPW10143759 (UV dye drier) and 1 W11506635 (Access valve) and 1 NITROGEN (NITROGEN) and 1 R600 (R600) and 1 CNOTE (CAP TUBE COPPER) and 1 CNOTE (2HR JOB)"
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS05
Near Canyon Lake, TX 78133
Andrey
Job Details: 05/23/2024
"Arrived on site to test unit for elements not working, tested unit found rear left element shorted, customer stated that oven turns off randomly, replaced element, switch and control as precautionary do to the random power loss, tested unit unit is now running as designed, job complete installed WPW10342780, W10917724, W11594156"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS06
Near Austin, TX 78759
Joe Z
Job Details: 05/23/2024
"Arrived on site for door replacement. Upon arrival, customer is not wanting to proceed with replacement due to just being a small imperfection,which he says he cannot see. Customer had me instruct him about all settings and placement of air filter. Unit is operating as designed . Job complete"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Liberty Hill, TX 78642
Miguel
Job Details: 05/23/2024
Arrived on site for washer not completing cycles. Will show sensing then jump to complete and never even out water. Found f7e4. Cleared code and ran diagnostics. Everything passes until spin. Does not get up to speed. Lots of clicking from underwasher. Inspected and confirmed oil leaking from gear case. Slider worn. New clutch and stator recommended. Reset for wed am. ; ordrng 1 W11449841 (Gearcase) and 1 Stator (W11195971) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, TX 78758
Matthew
Job Details: 05/23/2024
Unit in 242. Arrived on site to replace leveling legs to reduce vibration from the floor. Replaced legs and tested. Unit is functioning properly. Job complete. Used part number 49624 (4).
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Austin, TX 78705
Ryan B
Job Details: 05/23/2024
Arrived on site to replace harness diagnosed on previous trip. Replaced harness while placing gearcase cover on caught wires and shorted harness. Will need to order new harness and return. Rescheduled for 5/30. USED W11665967; ordrng 1 W11665967 (Harness)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Buda, TX 78610
Andrew
Job Details: 05/23/2024
Arrived on site and found lid damaged on left side. Replaced lid(W11513252) and spacer bearings(W11638181 & W11638180). Unit now working as designed. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Round Rock, TX 78681
Wesley
Job Details: 05/23/2024
"Arrived onsite for stalling drive motor. Replaced the control and motor and blower wheel together. All checks good. Unit is now operating as designed. W11525997, W11549461, WP697772"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Del Valle, TX 78617
Tim M
Job Details: 05/23/2024
"Arrived on site to test unit for not heating. Upon arrival customer stated unit is heating properly but her timer intermittently does not work. Could not mimic issue. Replaced timer (WPW10185992) as precautionary, tested unit, unit is running as designed, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Austin, TX 78722
Ryan B
Job Details: 05/23/2024
Arrived on site to inspect unit for low water pressure. Found unit running fine when filter was removed. Advised customer replace filter. No leaks present at this time. Job complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JUWFL242HX01
Near Austin, TX 78756
Ryan B
Job Details: 05/23/2024
Arrived on site to inspect unit for rattling. Upon closer inspection had wrong model number updated information. Found noise coming from complete tightening and loosening mounting bolts made no difference. Pushing on surround areas made no difference stopped fan to confirm noise wasnt coming from that. Ordering sealed system job and compressor. Office to reschedule. ; ordrng 1 W11360594 (Compressor) and 1 2hour (2 hour)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near West, TX 76691
Jonathan M
Job Details: 05/23/2024
"Arrived on site for a refrigerator. That is not dispensing ice. Inspected unit and work area. The customer advised that he hears the motor running, but ice is not being dispensed when he tries to call for ice. I checked the impeller and found the impeller completely stripped on the motor. I attempted to remove the impeller, but could not due to the motor being so stripped. ordering the spacer and divider to complete repairs. I rescheduled the customer to 6/3. No parts were installed.; ordrng 1 WPW10309864 (Divider) and 1 W11378860 (Spacer)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Taylor, TX 76574
Wesley
Job Details: 05/23/2024
Arrived onsite to replace previously diagnosed and found washplate seized to the shaft and unable to remove sufficiently to proceed with repair using all available methods. Ordering parts for complete tub job. Office to reschedule pending authorization. No parts used. ; ordrng 1 W11219115 (Tub) and 1 W10752719 (Basket) and 1 WPW10215093 (Filter)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS1
Near Austin, TX 78758
Matthew
Job Details: 05/23/2024
Arrived onsite for unit front left burner not functioning. Unit in apartment 922. Disassembled and found Orange wire to element disconnected. Secured terminal and tested. Unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ11
Near Canyon Lake, TX 78132
Andrey
Job Details: 05/23/2024
"Arrived on site to test unit for not cooling, customer stated that Unit is working properly and has been cooling for over a week, but did start the thaw out before he made the call, tested unit found all components running as designed, explained to customer that it is possible that the FC door was left slightly open causing warm air penetration, customer will monitor, if issue returns he will call us back, at this time unit is running as designed, no leaks detected job complete no parts installed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ18
Near Austin, TX 78745
Luis
Job Details: 05/23/2024
Arrived on site for no ice. Removed bin found full bin of ice possibly ice got stuck between icemaker and shut off arm icemaker working as designed. No parts used.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV08
Near Austin, TX 78738
Luis
Job Details: 05/23/2024
"Arrived on site. Ohmed heater,heater ohmed out correctly,replaced evap thermistor and main control,powered unit on compressor and fans powered on. Used w11558182,wpw10384183"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Austin, TX 78748
Luis
Job Details: 05/23/2024
"Arrived on site for unit powering off. Per customer unit would power cycle on its own,during normal cycle fan running,ran diagnostics fan not powering on in diagnostic test,exiting diagnostic ran normal cycle fan running,in diagnostic test fan not powering on,replaced the main control,ran diagnostic fan powering on. Used w1122456"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Georgetown, TX 78628
Paul
Job Details: 05/23/2024
Arrived onsite for a dishwasher with the detergent just setting in the bottom of the machine after a cycle. I found an F4E3 and F7E1 error and found voltage to the pump and the pump not working. I replaced the pump and motor. I deleted the errors and tested the machine. All is working as designed and there were no water leaks present at the time of service. Call complete.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Georgetown, TX 78628
Maurice R
Job Details: 05/23/2024
Arrived onsite for previously diagnosed parts. Installed new pump into the unit and tested the dishwasher in diagnostic mode it passed with no issues. No water leaks detected during service. The unit is operating as designed from the factory. W11680075
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Waco, TX 76712
Gerry C
Job Details: 05/23/2024
"WRS325SDHZ08 Arrived to complete sealed system. The capillary tube was extremely short and required additional tubing to be installed, vacuuming the system, it held for an additional 15 minutes with no loss. I charged with the MFG calculated refrigerant charge and tested. The unit started cooling as designed. No leaks observed during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Austin, TX 78759
Joe Z
Job Details: 05/23/2024
Arrived on site to install previously ordered part. Replaced right side rc gasket W10830274 and formed with heat gun. Also used silicone from truck stock to seal liner under deli door. Unit is operating as designed
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS4
Near San Marcos, TX 78666
Andrew
Job Details: 05/23/2024
Arrived on site and replaced previously diagnosed cooktop(W11178791). Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT751SAPZ0
Near Buda, TX 78610
Andrew
Job Details: 05/23/2024
Arrived on site and replaced previously diagnosed tub(W11409866). Unable to test unit as no water supplied. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HZ5
Near New Braunfels, TX 78130
Andrey
Job Details: 05/23/2024
"Arrived on site to test unit for not getting up to temp, tested unit found bake element not heating, inspected connections and found bake element not connected, secured connection and preheated to 350 within 10 minutes, unit is now running as designed job complete, no parts installed"
We serviced a
WHIRLPOOL MICROWAVE
Model CAE2795FQ1
Near Taylor, TX 76574
Wesley
Job Details: 05/23/2024
Arrived onsite and found unit operating with proper with to not spin out on the first go. Checked base functions and calibrated. Unit is working as designed in diagnostics. Advised customer on findings. All checks good. No parts used.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS4
Near Austin, TX 78747
Tim M
Job Details: 05/23/2024
"Arrived on site to test unit for control not working. Attempted to started preheat cycle, start button does not work. Replaced control (W11594224) and tested, start button is now activating cycle and unit is running as designed, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FFDM04
Near Austin, TX 78747
Tim M
Job Details: 05/23/2024
"Arrived on site to test unit for water leak. Customer stated that when ice maker is on, unit will leak from under the unit. Cycled ice maker and found that the 1/4 water line connected to valve has not been inserted fully causing water to leak. Properly inserted line into valve and ran another cycle on the ice maker, leak has been resolved. Unit is running as designed, no parts installed, no leaks detected, job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near Austin, TX 78747
Tim M
Job Details: 05/23/2024
"Arrived on site to test unit for not drying dishes. Tested unit found all components properly engaging. Advised maintenance supervisor that on all plastic tub dishwashers, we highly recommend that customers use rinse aid to help with the drying process. Unit is running as designed, no parts installed, no leaks detected, job complete."
We serviced a
KITCHENAID WINE COOLER
Model KUWR314KSS00
Near Leander, TX 78641
Maurice R
Job Details: 05/23/2024
Arrived onsite for refrigerator in show room mode. On inspection found the door switch was stuck behind the toe plate. I adjusted the toe plate so the door switch would not get caught on the plate. The unit is operating as designed and no parts were installed on unit.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78519LZ00
Near Killeen, TX 76542
Tyler
Job Details: 05/23/2024
Arrived on site for microwave sparking in inner cavity when used. Upon arrival found previous paint area had bin burned again and and increased to two inches. Documented with safety Sr# 7739107960 that nothing further could be done with liner and instructed customer to contact whirlpool. Call complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Austin, TX 78734
Leonardo
Job Details: 05/23/2024
Arrived on site to test unit for unit not heating test unit and found heating element coming on. Advised customer to use rinse aid for better drying cycle. Job complete. No parts used.
We serviced a
JENN-AIR COOKTOP
Model JGC7636BS0
Near Austin, TX 78756
Matthew
Job Details: 05/23/2024
"Arrived on site for unit, not sitting flush. Upon arrival customer stated that cooktop was repaired but oven that is installed underneath cooktop was not set back into place correctly. Inspected unit and found unit was correctly reinstalled but customers complaint was that it was sitting too close to the cabinets. Showed customer the cabinets do not have even spacing, which is why the unit is sitting closer to the cabinet drawers on the left-hand side. Took pics.Did insert a shim per customers request. Took pics of unit level left to right. Customer cabinets are not even. Customer will contact builder/contractor."
We serviced a
WHIRLPOOL VENTHOOD
Model WVU37UC0FS1
Near Manor, TX 78653
James K
Job Details: 05/23/2024
"WVU37UC0FS1 Arrived on site for unit not pulling on one side. Upon arrival, tested unit and found medium and fast settings are functioning as designed. Showed customer the location of the blower housing. There is no sort of adjustment for the blower to pull more central. Its fixed on one location. Unit is functioning as designed. No parts replaced."