Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8238 customer reviews

Map of Georgetown, TX

Larry Hatfield




Review of Appliance Express

Very good


Map of Austin, TX

Bad experience so far




Review of Appliance Express

Even after 3 visits the problem has not been fixed yet. Very very disappointed. Maybe 4th time is the charm?


Map of Leander, TX

Great and fast service!




Review of Appliance Express


Map of Liberty Hill, TX

Relate




Review of Appliance Express

Great costumer service but the issues still not fixed


Map of Leander, TX

Great service




Review of Appliance Express


Map of Austin, TX

Great Service




Review of Appliance Express


Map of Round Rock, TX

Philip




Review of Appliance Express

The service tech did I a great job! He was knowledgeable, prompt & professional. Thanks. The notification/service confirmation process needs work. I received multiple texts & calls, even after I responded.


Map of Austin, TX

Great service!




Review of Appliance Express

We had a great experience with the Technician. He provided me helpful info for future troubleshooting. Very nice and helpful!


Map of Austin, TX

Great service




Review of Appliance Express


Map of Buda, TX

Great fast service




Review of Appliance Express

Timely and quick service to fix a freezer internal drawer. Thank you.


Great Service




Review of Appliance Express

I was happy for the service we received. The technician was very professional and mannerly. He explained what was going on and was knowledgeable


Great setvice




Review of Appliance Express

Lou recognized almost immediately the problem was not the new dryer but rather vent being clogged. He recommended Peace Frog, who cleaned the vent the next day. Lou is highly professional and (in detail) showed the vent was the problem. Will request Lou for any future maintenance needs!!!


Lysa




Review of Appliance Express


good service




Review of Appliance Express


Which service ?




Review of Appliance Express


Fabulous Service!!!




Review of Appliance Express

Very patient and thoughtful


Service Above & beyond




Review of Appliance Express

Excellent experience. Not oy repaired our dishwasher, but adjusted all our whirlpool appliances. Covered under warranty.


Keith




Review of Appliance Express


Great Service




Review of Appliance Express

Great job! Vert friendly and experienced.


Great service




Review of Appliance Express

Only issue was rescheduling but happy with everything.


Norma




Review of Appliance Express


Problem solved!!




Review of Appliance Express

Service was great. They were on time... fixed the problem... and took the time to explain what was wrong!


Hreat Service




Review of Appliance Express

Great


Fast, friendly and reliable




Review of Appliance Express

Great service. With friendly staff and are always on time.


Great service from a knowledgeable technician




Review of Appliance Express

We were pleased with Noah's prompt service in repairing our refrigerator water dispenser and have restored it to its original state.


Great service!




Review of Appliance Express

Appliance Express quickly made contact, scheduled my appointment, and addressed my issue. Andy showed up as scheduled. He was professional, courteous, and appeared to proudly like his job. He was efficient and quick in completing the service. He explained exactly what he did. I appreciated that. Thank you, Andy! Great job!


great service




Review of Appliance Express

Robert was very nice and got the job done quick. He explained what he did and most important is the machine seems to be working fine now.


Great service




Review of Appliance Express

Arrived promptly and quickly fixed the problem.


great service




Review of Appliance Express


Sherry wilkins




Review of Appliance Express

Great service, very polite I would highly recommend this gentleman to my friends


Leo




Review of Appliance Express


Marianne




Review of Appliance Express

Very knowledgeable


Service Repair




Review of Appliance Express

Kaymen communicated effectively and was patient with our staff. Good service.


Cheryl




Review of Appliance Express

Great service


Good Communication, Services and Results




Review of Appliance Express

We had an excellent experience with Appliance Express. They communicated well, repaired the fridge and it is working great. thanks


Great friendly service




Review of Appliance Express


Great service




Review of Appliance Express

The technician efficiently completed the job.


Refrigerator Mother Board Replacement




Review of Appliance Express


Perfect service




Review of Appliance Express

The service repair individual was prompt, friendly, effective and efficient.


Trustworthy!!




Review of Appliance Express

This was my 3rd repair by Appliance Express. I appreciate their expertise and quick response time!!


Very helpful and quick




Review of Appliance Express


Awesome!! Quick service, technician was very very polite. W




Review of Appliance Express

Great fast experience, very kind and polite/knowledgeable tech.


Great Service, both times!




Review of Appliance Express

💯 Satisfied 😁


Great service!




Review of Appliance Express

I appreciate the call to move the appointment earlier when there was an opening.


The service guy went above his duty by repairing a noise the refrigerator was making




Review of Appliance Express


Quick and friendly




Review of Appliance Express

Great experience with Appliance Express! Jonathan was as nice! It was nice talking about my baby boy and his new grand baby!! Thank you for your service Jonathan!


Problem solved




Review of Appliance Express

Dish washer leak was two problems.. technician worked until it was fixed


Excellent troubleshooting and problem resolution




Review of Appliance Express


Great service




Review of Appliance Express

Brandon gave a call to let me know when to expect him. He was very neat, polite and the repair went quickly. No mess left behind.


Scott is awesome!




Review of Appliance Express


On time, fixed the problem, courteous




Review of Appliance Express


Great Service




Review of Appliance Express

The tech was great


Right on time! Knocked it out.




Review of Appliance Express

Showed up when he said. Then diagnosed the problem with ease. Was in and out, and the freezer works perfectly.


Damaged Flooring




Review of Appliance Express

Didn’t show up on Monday when first scheduled. Rescheduled for Friday. Pulled the oven out and scratched the wood floor.


Arrival on time, fast and competent




Review of Appliance Express

Nice guy who knew what he was doing.


Great Service




Review of Appliance Express

Leo was great. Quickly diagnosed Dishwasher problem, had the part on his truck, and was done in about 30 minutes. Highly recommend.


Bob




Review of Appliance Express

Noah did a great job. He arrived on time and provided great service. Thanks.


Paul




Review of Appliance Express

Excellent


Best appliance repairmen




Review of Appliance Express

We have had issues with a brand new GE dishwasher since we moved into our brand new house in March. Another appliance repair business had been out to work on it and still had to continue washing dishes by hand! Once Robert and another repairman came out, they ordered a part, came out to install it and like magic the dishwasher finally worked right!


fixed the fridge!




Review of Appliance Express

Jonathan is a Very nice, respectful, knowledgeable young may who did what it took to fix our problem.


Service call




Review of Appliance Express

The technician that came was on time, quick and friendly. It was a pleasure doing business with this company.


diushwasher




Review of Appliance Express


Dishwasher Repair




Review of Appliance Express


Great service




Review of Appliance Express

Great quick and professional service


Great service




Review of Appliance Express


Luna




Review of Appliance Express

Great


Professional, knowledgeable service




Review of Appliance Express

The diagnosis and repair was done in a very professional manner. These folks are competent and get right to it. Everything about it was top notch. Pricing I thought was high but they are the only game in town - if you want it done right.


Great service




Review of Appliance Express


Professional service!




Review of Appliance Express


Home owner




Review of Appliance Express

Great service and knowledgeable!


Excellent service




Review of Appliance Express


Took over a month sent multiples people during a pandemic




Review of Appliance Express

Not the techs fault they were good but this took over a month and the first appointment the person who I talked to in the phone didn’t actually schedule a appointment even though I talked to two people before so no one ever came the first time you would think there would be a rush to correct your mistake but had to wait another week for someone to cone. Which then they needed to order a part so another week then it wasn’t the right part so waited another week and it continued to go that way. The guys who came were great I would rate them great but the overall experience was negative


Great service!




Review of Appliance Express

Very knowledgeable about the repair needed.


Great experience




Review of Appliance Express

The rep from Appliance Express was prompt, courteous and professional.


Excellent service and repair




Review of Appliance Express

High level service with excellent communications and follow up. The technician was courteous and knowledgeable. He called us before the appointment to let us know when he will be there, wore a mask and covers on shoes, explained the process and did an excellent job with repair. Thank you.


Great service




Review of Appliance Express


Always something




Review of Appliance Express

We haven’t had our dryer for 6 months and it’s gone out again for the 3rd time. It’s like they do a temporary fix. The last time the guy came he was in a rush and didn’t even connect the hose. With 3 adults and a baby in the home we need our dryer to work more than 2 days and break again. It’s been down more times than we’ve even gotten to use it.


Great service




Review of Appliance Express

Fast , knowledgeable. Fixed everything.


Great Service!




Review of Appliance Express

Extremely impressed with the repairs Luis made. He was fast, friendly and professional.


Great service, Issue remains.




Review of Appliance Express

Service tech was very quick to see the problem, and effect a solution. However, more is still going on.


Great service




Review of Appliance Express

The technician was very nice and explained everything. Excellent workmanship.


Super fast repair




Review of Appliance Express

Since whirlpool just could send me the item I had a service appointment set up. Great communication between scheduling company and updating the time and daily confirmation. Al was very polite, wore a mask and had covers for his shoes. He was very knowledgeable and fast fixing my dishwasher. Great experience!


Jeana




Review of Appliance Express

Absolutely the most professional repair service I have had in a long time what a great employee you have representing your organization


Good experience




Review of Appliance Express


Finally




Review of Appliance Express

Great service! Getting parts from Whirlpool was horrendous.


Great




Review of Appliance Express

Excellent service


Great Service




Review of Appliance Express

Had a great experience. Techs were great in fixing the freezer


Good service




Review of Appliance Express

Technician very knowledgeable


Great Service




Review of Appliance Express

Kevin was knowledgeable and quickly solved the problem.


Great, Fast Service!




Review of Appliance Express

He was fast and efficient and offered great service! Was able to figure out the problem right away!


don




Review of Appliance Express


Thank you!




Review of Appliance Express

Al was very informative and did a great job!


Reliable




Review of Appliance Express

They were on time and very knowledgeable of my problem. Explained it in great detail and said if there is any other problems let us know.


Great service




Review of Appliance Express

Paul had to remove the whole microwave/oven combination to change light in microwave. Kitchen Aid needs to rethink accessibility for the light replacement.


Great service, workman were knowledgeable,quick& very polite




Review of Appliance Express

Workman were knowledgeable, quick, gave me helpful tips & polite.


Fixed problem immediately




Review of Appliance Express

We always ask for Lou. Great service and knowledge


Great service




Review of Appliance Express

The guy was very professional and respectful. I would use your service again because of him


Great Service




Review of Appliance Express

Service technician was polite and did a great job


George




Review of Appliance Express

Great service! Very knowledgeable and thorough.


Exceptional service




Review of Appliance Express

My washer was not working. Had a service person here two days later. Very Very happy about that!


Great service




Review of Appliance Express


Very professional, knowledgable and easy to recommend.




Review of Appliance Express

Great service and support


Excellent Service




Review of Appliance Express

Brandon did a Great Job and is very knowledgeable on the repair and operation of Whirlpool products.


Exceptional in Every Regard




Review of Appliance Express

On time. Courteous. Competent. Took appropriate COVID precautions. Totally pleasant experience! Lou is awesome and sets the standard for professionalism!


Good job




Review of Appliance Express


Fast, efficient, curteous service




Review of Appliance Express

Had a Whirlpool dishwasher that was covered for repair under warranty. Kayman came out to inspect and fix it, and he was super courteous, knowledgeable and efficient in his repair effort. He diagnosed the issue in minutes, got the right part and had the dishwasher fixed and working perfectly in less than 45 minutes. Communication from the company was perfect, I highly recommend them for their professionalism, expertise, friendliness and efficiency.


Great and quick service




Review of Appliance Express


good service




Review of Appliance Express


Good Service




Review of Appliance Express


Great Service




Review of Appliance Express

On time. Reasonable price


Leonardo Cantu - Dishwasher Repair Under Warranty




Review of Appliance Express

Leo has made me a customer forever of Appliance Express. As well as being excellent at diagnosis and fixing the problem without fuss, he gives you confidence in his analysis and makes a repair a positive experience. All of this at a very stressful time fur all of us. Our best to Leo and Appliance Express. Thank you. Cynthia and Bill


Awful




Review of Appliance Express

The guy came as my front burners on my new stove are not heating properly. He turned them on and waited. Finally they got really hot. But this is seldom the case and I told him that. He just stood there looking at it. I asked him to maybe raise and look under at the wiring. He said “no they are working. There’s nothing I can do.” Tim asked him to wait a few minutes. He told us he couldn’t wait, he had other calls. He told us if it happened again to video it and send it in and after all of 5 minutes or so he was gone. You know, he never even introduced himself. I don’t know his name. Well, as dinner was cooking last evening, guess what!!? The burner would not heat up enough to fry bacon sooo I followed instruction his to video it. Thing is, he didn’t take the time to tell us where to send it!! We are extremely unhappy with his LACK of service and his unfriendly and lazy attitude. So where do I send this video???


Service




Review of Appliance Express

The man came out to service and got my appliance to work within minutes. He had to open the electric panel outside. Unfortunately, he failed to close it properly. I found it open because of the wind banging it against the house. Hence the 4 star rating instead of 5 star.


Great service




Review of Appliance Express

Although I had to wait a few days for an appointment, it was a quick fix with a water valve replacement in our ice maker.


Issues Resolved




Review of Appliance Express


Great experience




Review of Appliance Express

He was great, very professional and knowledgeable


Two thumbs up!




Review of Appliance Express

Diagnosed the problem on my 8 yr old washer........ordered the part ....Installed one week later. Very professional from office staff to the repair man! Wore masks, foot covers. Made sure no leaks. So far so good and half the price of buying one of those new machines. Great communication.


Amazing customer service




Review of Appliance Express


Excellent service




Review of Appliance Express

David Zemek went over and above when repairing my washing machine. I was not at home,( though another adult was). David communicated with me throughout so I could authorize repairs and pricing. He was friendly and easy to deal with. Thanks David!


Great service, friendly technicians




Review of Appliance Express

Both guys were great they diagnosed the problem within minutes & were very friendly & polite.


Super Service




Review of Appliance Express


Microwave Repair




Review of Appliance Express

Great service. Professional, prompt, fast. Wore masks... and properly (over nose and mouth), didn’t even ask. I highly recommend them.


Quick and great service!




Review of Appliance Express

Lou was my technician. He was very professional, personable, thorough, respectful and prompt! My washer couldn’t be repaired, that day. He ordered the part and came back, the day and time span he committed to me. His second service call was quick! He got the part installed and tested the machine, for me. I appreciated his time and expertise. I will definitely refer Appliance Express to All my friends and family.


Oswaldo Rodriguez




Review of Appliance Express

Good


KitchenAid Fridge




Review of Appliance Express

Clif and other technicians with Appliance Express know the products.


Great service




Review of Appliance Express


Fixed my built in fridge




Review of Appliance Express

Excellent experience !!


Took 5 visits to fix our problem




Review of Appliance Express

It took 5 visits to diagnose and fix our problem. We were without refrigeration for 3 weeks. Initial charge was over $2000 for our built in refrigerator. I was disappointed that we were charged a labor charge of close to $200 for this last visit. It seems this should have been repaired the first time.


Very competent technicians




Review of Appliance Express

Very good service


Great and fast service




Review of Appliance Express


Great service




Review of Appliance Express


John




Review of Appliance Express


Great service




Review of Appliance Express

I would recommend the service technician using paper towels instead of his personal cloth towel. In times like we are experiencing with Covid-19 he could throw the paper towel away and not chance spreading any issue with the cloth towel. I did appreciate his cleaning the area he worked. I did supply him one of my towels to use.


Great service




Review of Appliance Express


Knowledgeable technician




Review of Appliance Express

Great knowledge of the product and helpful.


Jonathan is the man




Review of Appliance Express

Jonathan was professional knew what do, full advise, mask, cloves and shoe cover all on.


fix blue flame for whirlpool gas range




Review of Appliance Express

Needed adjustments to propane conversion kit for my whirlpool gas range. The pros from Appliance Express were really professional and got the job done and I am happy the flame is all blue now. Thank you


Repair




Review of Appliance Express

Repairs were not done properly


Prompt, quality customer service is always appreciated.




Review of Appliance Express

He was on time and fixed the problem.


Professional and fast




Review of Appliance Express

Jacob did a great job!


Great service!




Review of Appliance Express

He did a great job and very nice and professional!


Fast and Easy




Review of Appliance Express

The process was fast, professional, and easy from start to finish.


Bettsye




Review of Appliance Express

I had placed a service call through American Home Shield to repair a refrigerator. My request was sent to Appliance Express and was quite surprised and impressed at the timeliness in their response. James, the technician contacted me with an acceptable window of time for his arrival and also called when he was about 20 minutes out. This was a huge help for me as I was not home and needed my son in law to meet him at my home. I had several phone conversations with James, he was polite, professional and responsive to my questions regarding the issues with my appliance. He did not leave a mess behind him. My son in law said James knew exactly what was wrong and was very efficient in repairing. Kudos to James. Good Job Appliance Express in your choice of technicians being sent to homes to take care of business. I would be happy to recommend y’all in the future. Thank you Bettsye Rose


Great service




Review of Appliance Express

Very professional and knowledge technician


Good and timely service.




Review of Appliance Express


Took care of the problem!




Review of Appliance Express


Kristi




Review of Appliance Express


Rafael




Review of Appliance Express


Excellent Service!




Review of Appliance Express

Very convenient, timely, and quickly identified the issues in two different appliances and fixed them! would highly recommend.





Review of Appliance Express

Pleasant Person





Review of Appliance Express

Good. Work done


Great service




Review of Appliance Express

Good technician


Great service




Review of Appliance Express


Very good service. Friendly service man who kept everything clean.




Review of Appliance Express


Dishwasher Repair




Review of Appliance Express

Lou in one word, AMAZING! Best customer service ever provided! He continues to outdo himself.


Excellent, informative service call.




Review of Appliance Express

The two tech people who came were friendly, helpful, speedy.


Great service




Review of Appliance Express

They were very professional and seemed to care about doing quality work. I am glad that Maytag uses them!


Professional and courteous!




Review of Appliance Express

Best appliance company sent by our home warranty Company!


X




Review of Appliance Express


Excellent service




Review of Appliance Express


Great service




Review of Appliance Express


Great service




Review of Appliance Express


He fixed the problem quickly!




Review of Appliance Express

The appliance didn’t work properly when it arrived. The temperature on the fridge side was in the teens. The problem was isolated quickly and fixed. Now the temps are right where they should be. It’s nice to get quick and friendly service. Great job! Thanks!


Chris




Review of Appliance Express


Thank You




Review of Appliance Express

Great service


Great service and professional




Review of Appliance Express


Repair microwave




Review of Appliance Express

On time, efficient and neat. Good job.


Great tech




Review of Appliance Express

James was courteous, competent and ver y efficient.


Service is Good




Review of Appliance Express

Appliance Express is the only Whirlpool authorized repair in the area. They have been out to my house 6 times previously over the past 3 years to fix this exact same problem. When they came out this time, I was told normally spare parts, determined by the stated problem, are pulled, however, no spare parts were pulled for this job. Among other things, I was informed that the thermistor was in the wrong place and that it was starting to corrode. I'm not sure why this was not noticed in the previous 6 visits for this problem. The thermistor was relocated to the proper place. Currently the thermistor shows it is working properly; hopefully. it will continue to do so. If spare parts had been sent I would have been given the option of replacing the thermistor while the fridge was apart. I was informed that if the fridge does not stop continually running, it will need to be replaced. Replacing it will mean another service call charge and labor. These additional charges would have been avoided if spare parts had been sent. I was also told the evaporator fan that they replaced 2 years ago is also starting to corrode from the water not draining and freezing.


Great service




Review of Appliance Express


Friendly Quick




Review of Appliance Express

Arrived week within the promised time. Explained what was wrong. Had the parts and repaired. Great Service.


Cliff




Review of Appliance Express

Excellent Service


Great service and knowledge.




Review of Appliance Express


Very Thorough




Review of Appliance Express

He was very informative and really educated me on how the dishwasher worked and what products to use to make it more efficient.


Great service




Review of Appliance Express


Great service




Review of Appliance Express

Technicians arrived on time and educated me on my appliance


Great job!!




Review of Appliance Express


Person was very professional and very helpful




Review of Appliance Express


JAM




Review of Appliance Express


Miguel




Review of Appliance Express


They did a great job




Review of Appliance Express

They did a great job fixing my ice maker!


Very professional quality service. On time and budget.




Review of Appliance Express

A+++


Great service




Review of Appliance Express


Great service




Review of Appliance Express


Great service




Review of Appliance Express

Noah, did an outstanding job and got the problem fixed In a very timely manner


Great value for price




Review of Appliance Express

Great knowledgeable, personable, technician sensitive to social distance standards of our home.


Great service pricey




Review of Appliance Express


Great service




Review of Appliance Express

Kevin did a great job diagnosing and fixing our washing machine.


Service




Review of Appliance Express


Excellent service, very punctual




Review of Appliance Express


Great service




Review of Appliance Express

Good service, very helpful


Job well done




Review of Appliance Express


Pleased.




Review of Appliance Express


S




Review of Appliance Express


Ice maker replace




Review of Appliance Express

Great service


Groovy




Review of Appliance Express


Very knowledgeable and explained everything thoroughly




Review of Appliance Express


Burkhart




Review of Appliance Express

James was on time & efficient he did an excellent job & used all safety precautions


Great Technician




Review of Appliance Express


Mark




Review of Appliance Express

Knew exactly what was wrong and it was fixed in 2 seconds. Great service.


James C.

James C.

WASHER MAYTAG MAV5758EWW Arrived on site and tested operation. Found all functions test good and unit operating properly at this time. Unable to determine exact part that caused drain issue. Job complete

Near Post Oak Bend Loop, Marble Falls, TX 78654
Al R.

Al R.

MICROWAVE WHIRLPOOL KMBD104GSS01 Arrived on site to install previously ordered part.Removed and replaced the damaged tray.Job complete

Near E 23rd Ave, Belton, TX 76513
David S.

David S.

DISHWASHER MAYTAG MDB8959SFZ4 "Arrived on site for dishwasher no starting. I inspected the unit and work area. I found the UI unresponsive. I power cycled the unit and found the UI working again. I entered diagnostics and found fault code F5E1 door switch stuck open, F2E2 UI unresponsive. I gained access to the door latch and replaced with new. I ran the unit through a diagnostics cycle and the unit operated as designed. The unit will need a new control UI W10910626 to complete the repair, as the UI is intermittently failing. The part is showing to be an expart. The office will reschedule when we have an eta on the part. ; ordrng 1 W10910626 (panel-cntl)"

Near Cascada Lane, Round Rock, TX 78681
Kayman B.

Kayman B.

COOKTOP KITCHENAID KCGD500GSS00 Arrived onsite to install previously diagnosed parts. I installed the manifold valve and switch harness. I tested unit and it’s working as designed at this time. No gas leaks detected during time of service. Job complete.

Near Churchill Cove, Cedar Park, TX 78613
Kayman B.

Kayman B.

RANGE WHIRLPOOL WEG750H0HZ0 Arrived onsite for safety call gas leak on slide on range. Upon inspection I found the gas company had tagged the valve under the cabinet and put a paper on the cooktop stating do not use and hat the LF and RR burners were leaking . I turned the gas to the on position at the valve under the cabinet when I arrived I called techline to assist in finding the gas leak. With none of the orifices showing a leak with my bubble solution techline advised me to speak with safety to see if they want me to find the leak. ; ordrng 1 GASLEAKDETECTOR (GAS LEAK DETECTOR )

Near McCoy Loop, Austin, TX 78717
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WSR57R18DM02 "Arrived on site for refrigerator hinge issue and unit making still making noise. Removed failed hinge and replaced with new. Checked unit for noise, compressor and fans run with no abnormal sound, found condenser coils rubbing making noise. Made needed adjustments. All operations are normal. No water leaks present at time of service."

Near Eland Ave, Bastrop, TX 78602
Chase S.

Chase S.

REFRIGERATOR KITCHENAID KFIV29PCMS02 "Arrived on site to repair refrigerator for not cooling properly and no ice production. On arrival found RC temp at 42 and RC temp at 12. Sealed system pressures were 110 PSI on the high side and a 12' vacuum on the low side. All fans were running and no signs of dye were found anywhere on the unit. Decided to add refrigerant to get unit to proper pressures and replaced pantry UI. Advice customer to give unit 48 hours to reach temperatures and sea ice production. It appears that there may be a very small refrigerant leak somewhere in the system that is not visible but we will need to give unit time to see how it responds. No water leaks present after repairs, job complete"

Near Medicine Hat, Leander, TX 78641
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT790SAYM2 Arrived on site to replace sump and motor. Replaced motor test unit and unit working correctly no leaks present Job complete

Near La Rosa Dr, Austin, TX 78738
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL MDBH949PAW3 Arrived on site to test unit for not washing. Test unit and foundunit getting plenty of water in and plenty of pressure. Could not duplicate the problem. Job complete

Near Oakwood Cove, Austin, TX 78731
Al R.

Al R.

OVEN WHIRLPOOL WFG320M0BW2 "Arrived on site and tested the levels of carbon monoxide and levels in the unit were within range of state standards.Unit back panel was also secured to unit as designed.Tip bracket was dropped off

Near Kim Ave, Copperas Cove, TX 76522
Noah D.

Noah D.

OVEN WHIRLPOOL WOD77EC0HS01 "Arrived on site to inspect oven for not heating correctly, upon inspection found the model and setup on a combo oven, changed setup to double oven. Complete"

Near Vintage Way, New Braunfels, TX 78132
David  Z.

David Z.

WASHER WHIRLPOOL WTW4800XQ2 "Arrived on site to diagnose washer that was not washing clothes and had almost overfilled, blinked lid lock light. Put in diagnostic mode and found errors for stuck key and basket speed sensor. Found gear case almost locked up. Tried and freed the gear case, but on diagnostic mode it sounds like a freight train. Unit needs a new gear case and control.

Near Courtyard Dr, Austin, TX 78731
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WHD5090GW0 Arrived on site for a dryer that would not dry clothes. Inspected unit and work area. Tested voltage from the wall at the terminal block and found 120 V going from L1 to neutral and L2 to neutral but only 16.14 V going from L1 to L2. I advise the customer that her issues and electrical one and that she’ll need to have an electrician come and fix her plug or breaker. Unit is working as designed.

Near S 4th St, Waco, TX 76701
Clif L.

Clif L.

RANGE WHIRLPOOL WEG730H0DS50 Arrived on site to diagnose a range with a loose valve assembly. Found left front burner valve shaft screws loose. Tightened valve screws and tested unit. Found all is functioning properly at this time. No gas leaks were found at time of service.

Near Lathan Ln, Taylor, TX 76574
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH31017HS6 "Arrived on site to inspect microwave door damage. Upon further inspection, I found a small dent in the upper left corner of the door. I removed and replaced the door and tested. Unit is operating as designed.

Near Nogalito Wy, Leander, TX 78641
Jonathan  S.

Jonathan S.

RANGE THERMADOR PRD486WDGU/01 Arrived on site to install previous diagnosed parts. Removed temp display and installed new. Found harness was for the digital displays. Assembled unit and tested operation. All tested good.

Near S Water St, Burnet, TX 78611
Lou S.

Lou S.

COOKTOP WHIRLPOOL WCG55US0HS00 "Arrived on site to inspect cooktop flames. Tested all burners and all flames were good. Customer complaint is that it takes too long to cook due to the grates sitting too high. I contacted techline ad spoke to Andrew and advised of the complaint and my findings. Andrew advised that the flames are proper height and the grates are the only ones that c with the unit. He provided file #7728836549. I advised my customer that the unit is operating as designed, and there are no other grates for the unit. No gas leaks detected during service, job completed."

Near Arbor Acres Loop, Leander, TX 78641
Richard P.

Richard P.

WASHER MAYTAG MVWC415EW0 "Arrived onsite for the washer not spinning properly. During testing found that the washer is outside under the house. Found error code for motor speed fault. So found that the washer is not leveled sitting on cement blocks. Will need motor,belt , capacitor. Ordering parts and office to schedule. Took pictures of location of washer.; ordrng 1 AUTHORIZATION (AUTHORIZATION NEEDED FOR REPAIR ) and 1 W10832724 (drive motor) and 1 W11395618 (CAPACITOR ) and 1 WPW10006384 (drive belt)"

Near Rolling Hills Dr, Canyon Lake, TX 78133
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Arrived on site and tested operation. Inspected for air leaks and found none. Inspected ice maker and found ice maker has jammed up and several ice cubes have gotten stuck above ice maker. Installed new ice maker due to failure and tested operation. Unit tests good. Job complete

Near Ave Serena, Marble Falls, TX 78654
Noah D.

Noah D.

VENTHOOD UNKNOWN WVU37UC6FS0 "Arrived on site to inspect venthood for not turning on, will need motor to fix issues, w/o on motor, ordering motor and rescheduled .; ordrng 1 W11099715 (MOTOR)"

Near Roaring Falls, New Braunfels, TX 78132
Noah D.

Noah D.

MICROWAVE GE JVM3160DF4WW "Arrived on site to inspect microwave for a broken handle, replaced handle with new one provided by customer. Mounted all parts and checked for issues. No issues found. Complete"

Near Rangeland Rd, Seguin, TX 78155
Noah D.

Noah D.

OVEN WHIRLPOOL WOS11EM4EB01 "Arrived on site to inspect oven door for not being correctly aligned, replaced inner piece of oven door, found the gap changed and was aligned correctly, checked for all other issues, installed nameplate . Compete"

Near Gordon St, Seguin, TX 78155
James C.

James C.

WASHER MAYTAG MVWB955FC1 Arrived on site and tested operation. Found unit will fill with hot water but no cold water. Verified proper water supply to valves. Unit has failed valve body. Tested drain pump and found to be good. Unit was not a bale to fill for rinse cycle causing cycle to end. Office to schedule return services ; ordrng 1 W11188329 (valve)

Near Matern Ct, Horseshoe Bay, TX 78657
Tyler  G.

Tyler G.

WASHER WHIRLPOOL WTW4955HW1 Arrived on site for washer not advancing through cycles as it needs to. Upon arrival I checked units error code section of diagnostics and found no codes present indicating any hardware/software failures. I ran a manual and automatic tests on unit and still no signs of issues occurred. I then ran a quick wash and was eventually able to verify that the main control at random points in cycle would flicker and caused a miscommunication issue. I replaced main control and reset unit to its factory setting. Unit now working as designed no leaks before during or after repair. Call complete.

Near Anemone Way, Georgetown, TX 78633
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS322FDAW04 Arrived on site and tested operation. Found fresh food lights dim and flickering. Found freezer light completely out. Tested module and found failed diode.Installed new module and tested operation. Unit tests good. Job complete

Near Poker Chip, Horseshoe Bay, TX 78657
Robert J.

Robert J.

WASHER WHIRLPOOL WFW5620HW0 Arrived on job for complaints of leaks. Found drawer leaking and slide for load and go drawer damaged. ; ordrng 1 W11321012 (SLIDE) and 1 W11465532 (DRAWER )

Near Spinnaker Loop, , TX 78640
Paul R.

Paul R.

WASHER WHIRLPOOL WFW94HEXW2 "Ah-arrived on site to test washer for f6e1 error code. Found none of the motors running, found burnt MCU. Replaced MCU and tested unit, unit works good. Advised customer to replace his hoses. His hot water hose was corroded and leaking. Customer said he knew and would replace hoses. Took pic of hoses. Job complete."

Near Morado Cir, Austin, TX 78759
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Arrived on site for customer complaint of unit not cooling, found sealed system leak, compressor running, not cool in either compartment. Ordering g compressor, evaporator, drier, and valves. ; ordrng 1 CNOTE (SS TECH) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (2 HOUR JOB) and 1 W10913906 (coupler) and 1 W11103612 (EVAPORATOR ) and 1 W11135151 (COMPRESSOR ) and 1 WPW10143759 (dryer)"

Near Flathead Dr, Dripping Springs, TX 78620
Lou S.

Lou S.

OVEN WHIRLPOOL WOC54EC0AS03 "Arrived on site to inspect wall oven/MW combo oven light not turning off and unit not heating. Upon further inspection, I placed unit in diagnostics and and found no error codes. I attempted to test in Bake mode, but the element did not come on. The broil element came on in preheat. I tested voltage at the control to the element and got 0V. Unit left with power off for safety. order the main ACU & console along with CNOTE-LSO FOR TRAINING"

Near Bovina Dr, Leander, TX 78641
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on job to replace handle. After replacement test operation.

Near Bayou Bend Dr, Buda, TX 78610
David S.

David S.

RANGE IKEA IES790GS0 Arrived on site for oven display not working. I inspected the unit and work area. I gained access to the junction and found L2 shorted out and separated from Junction. I will have to order the main harness to complete the repair. The office will reschedule the part is an expert.; ordrng 1 W11134665 (harns-wire)

Near Anderson Rd, Manor, TX 78653
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW560CHW1 "Arrived on site for shaking washer .found shipping bolt ( just one ) was left in unit . Removed bolt ,ran diagnostics all checked normal . NO water leaks detected at time of service . Job complete ."

Near San Gabriel St, Austin, TX 78705
Richard P.

Richard P.

MICROWAVE JENN-AIR JMW3430DP02 Arrived onsite for the oven microwave not working. During testing found that error code F1E6 for generation error. Found that the magnetron was burnt and no good. Replaced mag and inverter board. Microwave tested good. Complete

Near Cave Springs Dr, Wimberley, TX 78676
Jonathan M.

Jonathan M.

OVEN WHIRLPOOL KODE500ESS04 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced both wire harnesses and tested unit. Unit still flash the F1 81 code immediately upon turning the unit into a bake on the upper oven. Tested lower oven and had the same result. I called Techline and spoke to Scott SR# 7728495948.

Near Woodland W Dr, Waco, TX 76712
Richard P.

Richard P.

ICE MACHINE WHIRLPOOL GI15NDXZS0 Arrived onsite for the ice machine not making ice. Ran diagnostics and found that the grid cutter is broken causing the issue. All other functions tested good. Replaced grid cutter and ice machine tested fine.

Near Pecan St, Canyon Lake, TX 78133
Jonathan M.

Jonathan M.

DISHWASHER WHIRLPOOL KDTE334GPS0

Near Stone Briar Rd, Woodway, TX 76712
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW5620HW2 "Arrived on site for customer complaint of load and go missing, found this model only has one load in go feature, informed customer this is normal design, unit tested good."

Near Mount Ord Ln, Dripping Springs, TX 78620
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRS970CIDM00 Arrived on site for refrigerator not cooling properly on the freezer section upon arrival I took tips of the freezer and found that it was sitting around 2.4° and I checked the frost pattern of the freezer and found that the frost pattern was perfectly even it was not too thick or too thin. The fresh fruit side was also registering right at 37° indicating that it was also OK and I did not see any unusual for us patterns in that side as well. I ran multiple diagnostic test on the freezer and refrigerator thermistors and could never get them to fail. I did fine however that the unit was set to an adaptive cool setting and found that occasionally the defrost heater was being turned on prematurely I went ahead and replace the main control you why in order to prevent the unit from going to defrost too soon and I also set the new UI to a standard eight hour defrost to ensure that the units cycles properly through it’s cooling in defrost mode. Unit now wor

Near Palo Blanco Creek Ln, Georgetown, TX 78633
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE334DSS0 Arrived on site to test unit for unit not draining. Test unit and found glass stuck in drain motor. Removed glass test unit no leaks present and unit draining correctly job complete

Near Maddy Way, Lakeway, TX 78738
Tommy O.

Tommy O.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Arrived onsite for refrigerator not cooling. Found voltage was good polarity was good. Control was good unit was being told to cool. Both fans were running. Found evap not receiving any refrigerant, ordering silt system repair. Office to reschedule.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (SILT SYSTEM REPAIR ) and 1 TJ90SF8404 (ACCESS VALVR) and 1 W10507884 (COMPRESSOR ) and 1 W11256565 (EVAP)"

Near Fairhaven Gateway, Georgetown, TX 78626
Kayman B.

Kayman B.

MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived onsite for microwave oven combo doing weird things like stopping mid bake and showing error codes that can only be cleared by cycling the power. As well as not syncing with touch and the microwave timer starting on its own. Upon inspection I found stored error codes for low fan speed and microwave relay. In diagnostics I went through the component activation and I found that when I tried to activate the microwave light it would turn on the fan. On fan activation in high speed the fan sounded whirling and not consistent. I also noticed the right side interlock felt very weak when closing the door. I was able to recreate the touch syncing issue as well. I am ordering Blower (W11248652) console (W11297728) and returning with the main control, micro control and interlock. . ; ordrng 1 W11248652 (blower) and 1 W11297728 (console)"

Near Alloro Dr, Austin, TX 78717
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL GSF26C5EXY00 "Arrived on site for refrigerator overcooking refrigerator compartment, and no water dispensing. On arrival found items in the RC completely frozen over. Ran test 3 to test diffuser, and found air constantly coming through. Removed diffuser and found the diffuser door broken allowing cold air to pour out. Replaced diffuser and ran test 3. Door is now properly opening and closing. Advised to let RC thaw out for 25 hours to allow reservoir to unfreeze. Call complete."

Near Country Lake Dr, Austin, TX 78732
Kayman B.

Kayman B.

DISHWASHER KITCHENAID KDTM354DSS5 Arrived onsite to install previously diagnosed parts. The vent assembly didn’t make it in my parts this morning but I installed the main control and console.. ; O-emld tckt

Near Brighton Bend Ln, Cedar Park, TX 78613
Kayman B.

Kayman B.

REFRIGERATOR KENMORE 106.5112921 Arrived onsite for refrigerator no cool in both compartments. Upon inspection I found the compressor and fans off. I accessed the back of the unit and checked voltage to the compressor and there was none. I then accessed the control in the RC and tested voltage at the thermostat and got 123Vac after wiggling the connectors and re securing the control the compressor and condenser fan both kicked on and began cooling.To replace the thermostat and control. Job complete.

Near Dover Pass, Cedar Park, TX 78613
Tommy O.

Tommy O.

REFRIGERATOR WHIRLPOOL WRF555SDHV03 "Arrived onsite for refrigerator freezing food in back. Upon arrival found fridge was overloaded in back compartment, spoke with customer on ventilation and loading. Also spoke with customer on a few other whirlpool products such as using rinse aid for dishwasher. All tested good. Job Completed."

Near Georgetown, TX 78626
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED4815EW1 Arrived onsite for unit not drying clothes. Tested unit. Unit is working as designed. Let customer know there is an issue within the wall side of the dryer duct. Need to call another company to go and clean the dryer vent through the wall. No issues at this time. Job complete

Near Matthews Ln, Austin, TX 78745
Robert J.

Robert J.

WASHER WHIRLPOOL WTW8800YC0 Arrived on job for complaints of lid not opening. Found damaged hinge. After replacement test operation. No leaks detected at time of service.

Near Playing Cypress Dr, San Marcos, TX 78666
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW9750WL01 "Arrived on site for customer complaint of unit shaking during spin cycle, I removed bottom panel, all shocks tested good, found problem to be with load size/off balance loads, unit tested good."

Near Wesley Ridge Dr, Spicewood, TX 78669
Jimmy J.

Jimmy J.

DISHWASHER WHIRLPOOL WDT710PAHB1 Arrived on site for no power to dishwasher. Could not get the UI to turn on. Checked voltage from control to UI and tested good. Inspected junction box and tested good. Tested outlet for power to dishwasher and tested good. Replaced control and UI still didn’t come on. Ordered UI to install on next visit. Kept pump and motor on the parts list for next time just in case the pump and motor are bad too. ; ordrng 1 W11116422 (panel-cntl)

Near O'Rourke Dr, Pflugerville, TX 78660
Matthew  Z.

Matthew Z.

WASHER WHIRLPOOL WFW86HEBC1 Arrived onsite for washer not powering on. Verified 120vac at the wall but could not access the back of the unit (stacked). Need 2 man to access and diagnose. Office to reschedule. Returning with previous 3 parts and ordering main control and UI. . ; ordrng 1 W10635637 (panel-cntl) and 1 WPW10635844 (cntrl-elec)

Near W 41st St, Austin, TX 78751
Robert J.

Robert J.

FREEZER WHIRLPOOL WZF34X20DW01 Arrived on job to replace door. After replacement test operation. No leaks detected at time of service.

Near Blue Bell Cir, Kyle, TX 78640
Matthew  Z.

Matthew Z.

DRYER WHIRLPOOL WED5000DW2 "Arrived onsite for dryer not heating. Tested unit and found open thermal fuse. Replaced thermal fuse, tested unit and unit is functioning properly. Job complete."

Near Belfield Ln, Austin, TX 78725
David  Z.

David Z.

OVEN WHIRLPOOL WFG320M0BB Arrived on site to diagnose range not heating up. Customer told me it gets a warm but not hot. Found unit is a gas range and gas line is not hooked up in the house yet. All beta is coming from igniter. Customer thought the range was electric and gas. Advised it’s purely gas and they can not use it till gas is hooked up. All is working as designed. Call complete.

Near Mansfield Dr, Austin, TX 78732
Jacob S.

Jacob S.

DRYER WHIRLPOOL MED5500FW0 Arrived onsite for unit not heating. Tested unit. Found that unit is not heating. Upon investigation found that heating element was no good. Replaced heating element. Tested unit. Unit test good. No issues at this time. Job complete.

Near San Diego Rd, Austin, TX 78737
David  Z.

David Z.

ICE MACHINE KITCHENAID KUIC15PHZS0 "Arrived on site to follow up on ice machine not making ice. On arrival unit was completely dead. Found power going into external drain pump, but not to control. Replaced external drain pump and also the control, since unit was not kicking on at all prior. Retested and unit had already started making ice immediately after power up. All is now working as designed. Call complete."

Near Greystone Dr, Austin, TX 78731
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on job for complaints of gasket damaged. Found the gasket seal good. No leaks detected at time of service.

Near Nottingham Loop, Kyle, TX 78640
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for refrigerator it making ice. At time of service ice bin was full. Customer stated that it started making ice night before service. Cycled ice maker and found all operating as designed. All tested good, no water leaks detected."

Near Lost River Rd, Georgetown, TX 78628
Matthew  Z.

Matthew Z.

DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived onsite to replace previously diagnosed parts. Replaced rack wheel. Tested unit and unit functioning properly. Customer had additional complaint of control panel not functioning correctly. The cycle selection does not function. Will need to replace main control. Ordering panel just in case. Office to reschedule ; ordrng 1 W11087226 (control elec) and 1 W11095590 (console)

Near Scofield Ridge Pkwy, Austin, TX 78727
Paul R.

Paul R.

WASHER WHIRLPOOL NTW4516FW3 "Arrived on site to test unit for latch not working. Put unit into manual diagnostics and verified latch is not engaging. Replaced latch, tested unit, unit works good. Unit was not connected to water. Job complete."

Near Scofield Ridge Pkwy, Austin, TX 78727
Jimmy J.

Jimmy J.

RANGE AMANA AER6603SFS2 Arrived on site for oven not heating properly. Installed previously ordered parts to replace the faulty diagnosed parts. Preheated oven to ensure operating as designed. Tested good. Job complete.

Near Pearl Retreat Dr, Austin, TX 78753
Paul R.

Paul R.

OVEN WHIRLPOOL WFE320M0ES2 "Arrived on site to test unit for door not shutting good. Found loaded hinge damaged. Replaced hinge, tested unit, unit works good. Job complete."

Near Scofield Ridge Pkwy, Austin, TX 78727
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG320M0BS3 "Arrived on site to test unit for gas leak, test unit, used gas sniffer, found gas leak coming from back of oven near regulator, replaced regulator, gas connection coming in from yellow gas line to regulator is to small and is allowing gas to leak, advised customer to call a plumber to replace gas adapter to regulator, job complete"

Near Voyager Cove, Kyle, TX 78640
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL JJW2427DS02 Arrived on site to test unit for shorted key pad error code. Replaced console test unit and unit test good job complete. Unit heating to 350 and turning off.

Near Lakeway Blvd, Austin, TX 78734
Tyler  G.

Tyler G.

DRYER MAYTAG MEDC465HW0 "Arrived on site for dryer that customer stated had rust damage. Upon arrival customer pointed out the area within the back Left corner of bulkhead inside dryer where rust was. After further inspection of the area of concern, I was able to determine that the the discoloring on heating elements ventilation mounting box was was from the normal wear and tear of heat damage that is release from element and passes through vent holes in box and into the drum of unit itself. I instructed customer that this type of discoloring is normal of the span of the dryers life, also gave customer types on simple ways to safely clean that area of the dryer. Unit is workin as designed call complete"

Near Whispering Wind Dr, Georgetown, TX 78633
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on site for refrigerator ice buildup in FC. Tested and inspected unit and found gasket not sealing properly. Adjusted gasket and added adhesive between liner and cabinet. Tested unit and all operations are normal. No water leaks present at time of service.

Near Flycatcher Cove, , TX 78612
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL ET18NKXFW01 Arrived onsite for unit making noise inside the freezer part of the unit. Looked at unit. Found that fan blade is worn out from the motor. Ordered part. Rescheduled with customer. ; ordrng 1 WP2163777 (blade-fan)

Near Summerset Trail, Austin, TX 78749
Lou S.

Lou S.

COOKTOP WHIRLPOOL WCG55US6HS00 "Arrived on site to inspect cooktop burners too low. Upon further inspection, I tested all of the burners and found the back right burner would not stay lit on the lowest setting. I adjusted the flame and retested and it is operating as designed. No gas leaks detected during service, job completed."

Near Mediterranean Dr, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT108FZDM05 "Arrived on site for no cool. Removed evaporator cover and compressor cover no traces of dye on evaporator or compressor compartment,pressures reading -20 and 100 called tech support

Near Foremost Dr, Austin, TX 78745
Kayman B.

Kayman B.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite to install previously diagnosed parts. I installed the upper rack stoppers. Unit is working as designed. Job complete.

Near Betulla Dr, Austin, TX 78717
David  Z.

David Z.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site to install door and handle,to resolve damaged door. Installed new parts. UI still In need of replacement as door came stripped and UI cracked. Office to reschedule when UI available. ; ordrng 1 W11405309 (UI)"

Near Grover Ave, Austin, TX 78757
Clif L.

Clif L.

WASHER WHIRLPOOL MVWX655DW1 Arrived on site to diagnose a washing machine that is not spinning properly. Tested unit and found failed hub assembly. I will need to be replaced to complete repairs. ordrng 1 W10528947 (drive hub kit)

Near Balsam St, Hutto, TX 78634
Scott  M.

Scott M.

DRYER MAYTAG MEDX655DW1 "Arrived on site for noisy dryer . Found rear felt had loosened and drum was rubbing on rear bulkhead . Felt looks in good condition . Used small amount of adhesive from truck stock . Tested unit noise is gone and felt remaining in place . No parts needed

Near Tanglewood Trail, Austin, TX 78703
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Arrived on site to install previous diagnosed. Removed freezer door handle and installed new. Tested door handle and door opening and closing. All tested good, no water leaks detected."

Near Co Rd 141, Burnet, TX 78611
Kayman B.

Kayman B.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for refrigerator with no cool in both sections. Upon inspection I found the compressor on when I arrived. I tested amp draw on the compressor and it tested good . I went to test 4 in diagnostics and could not hear the 3 way valve change position. I tested the resistance at the valve coil and got a faulty reading on one of the pins. There is no frost pattern on the evaporators and none of the lines are cold. I am recommending a sealed system repair. Ordering compressor (W10832994) drier (WPW10143759) FC evaporator (WPW10608485) 3 way valve (W10874835) coupler (W10913906) RC evaporator (W11116006) returning with the controls just Incase. Office to R/S. ; ordrng 1 W10832994 (compressor) and 1 W10874835 (valve) and 1 W10913906 (coupler) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)

Near Duncan Dr, Cedar Park, TX 78613
Richard P.

Richard P.

RANGE WHIRLPOOL G7CE3034XS00 Arrived onsite for the cooktop with a crack. During inspection of the cooktop found it to a cosmetic issue not a functional issue. Complete

Near E El Camino Real, Wimberley, TX 78676
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRT108FZDM05 "Arrived onsite for unit tripping the breaker immediately when plugged in. Plugged in unit and immediately the breaker tripped. Called Techline. Had me disconnect the start relay to the compressor. Plugged unit back in, and turned on the breaker. Unit stayed on. Recommended to replace compressor. Got Sr#7728837260. Ordered parts. Office to reschedule; ordrng 1 W11209866 (compressor) and 1 W11490399 (DRIER )"

Near Bastrop Hwy, Austin, TX 78741
Jacob S.

Jacob S.

RANGE WHIRLPOOL WFE320M0ES2 Arrived onsite for unit not heating properly. Tested unit. Found that control needs to be replaced. Ordered part. Office to reschedule.; ordrng 1 W11122560 (cntrl-elec)

Near Bastrop Hwy, Austin, TX 78741
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL WMH32519HZ4 Arrived on site for microwave not operating properly. Tested and inspected unit and found inner locks and switches. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Smithville, TX 78957
Jimmy J.

Jimmy J.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site for torn gasket. Replaced gasket with new gasket. Job complete.

Near E Mesa Park Dr, Round Rock, TX 78664
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site to install previously diagnosed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Old Windmill Rd, Bastrop, TX 78602
Richard P.

Richard P.

MICROWAVE KITCHENAID KMBD104GSS00 Arrived onsite for the microwave not working properly. Ordering door latch and office to reschedule. ; ordrng 2 W11201858 (latch-door)s

Near Hub Dr, Wimberley, TX 78676
Andy  B.

Andy B.

DRYER WHIRLPOOL WED49STBW1 Arrived on site for dryer door seal issues. Tested and inspected unit and found failed door seal. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Kellogg Ln, Bastrop, TX 78602
Matthew  Z.

Matthew Z.

MICROWAVE WHIRLPOOL WMH53521HZ3 "Arrived onsite for unit light not turning off. No bulb was present, so replaced bulb. Hood light would come on but wouldn’t toggle between on, high, low and off. It would just stay on high. Control had a stuck relay. Replaced control, tested unit and unit functioning properly. Job complete."

Near W 5th St, Austin, TX 78703
Scott  M.

Scott M.

DRYER WHIRLPOOL WGD9400SU0 "Arrived on site ,replaced coils on valve . Tested unit , unit is igniting & heating . No gas leaks detected at time of service, job complete ."

Near Barton Creek Blvd, Austin, TX 78746
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL EL88TRRWS03 "Arrived on site for customer complaint of unit not cooling properly, found defrost issue, heater tested good, found timer and bi metal needed, ordering parts, collected service fee on cc. ; ordrng 1 3-81329 (timer-def) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10491891 (bimetl-def)"

Near Sonoma Cove, Austin, TX 78738
David S.

David S.

RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site for oven bake not working. I inspected the unit and work area. I found the ignitor not coming on. I replaced the ignitor and control. I found the ignitor still not coming on, good voltage to the ignitor and good resistance across the ignitor. I tested the valve and found no resistance at the valve. I replaced the valve. I tested the unit and found it working as designed. Job complete."

Near Vidrine St, Manor, TX 78653
Tommy O.

Tommy O.

REFRIGERATOR MAYTAG MFT2976AEM00 Arrived onsite for frost in refrigerator and filter not resetting. Upon arrival found control not communicating with quick switch ordering new control. Also found unit drain pan bowed and evap cover in frost. Ordering pan drip and ties clamps and screws according to service pointer W11092686E.; ordrng 2 67006425 (SCREWS )s and 2 W11456069 (CLAMP)s and 2 WPW10339879 (TIES )s and 1 WPW10501260 (EVAP COVER ) and 1 WPW10537710 (PAN DRIP) and 1 WPW10581606 (CONTROL )

Near Crested Butte Way, Georgetown, TX 78626
Jimmy J.

Jimmy J.

REFRIGERATOR WHIRLPOOL WRS325SDHW01 Arrived on site for ice maker not working. Tested ice maker and motor has failed. Installed new ice maker and ran a cycle. Operating as designed. Job completed.

Near Wiseman Dr, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC48QMS01 "Arrived on site for no cool. A uv drier installed to find source of leak,removed unit from it’s enclosure,removed evaporator cover no traces of dye found,removed pan no traces of dye in pan,removed back cover of refrigerator found traces of dye on insulation liner,adjusted tube found broken tubing in liner.

Near D-K Ranch Rd, Austin, TX 78759
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRSC500ESS00 "Arrived on site for customer complaint of broken ice maker and no water dispensing, found broken ice maker and failed valves, I replaced ice maker and valves, unit tested good."

Near Lucca Dr, Dripping Springs, TX 78620
Tommy O.

Tommy O.

WASHER WHIRLPOOL LSB6300PW3 "Arrived onsite for unit full of water. Upon arrival found water sitting in machine and no power to unit used extension cord and used another outlet unit operating as designed. Tested unit outlet found outlet needed to be reset. Reset outlet, tested unit all operating as designed. Job Completed."

Near E 19th St, Georgetown, TX 78626
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFC150M0JS0 "Arrived on site to replace control panel, replaced control panel, unit working correctly, job complete."

Near Gustaf Trail, Uhland, TX 78640
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site for refrigerator FC door stuck shut. Tested and inspected unit and found failed FC door and ice maker. Ordering needed parts. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 SEENOTE (INSPECT DOOR) and 2 W10695459 (module)s and 1 W10757551 (dor-fip ss) and 1 W10886939 (icemaker)

Near James Garfield St, Manor, TX 78653
David S.

David S.

REFRIGERATOR WHIRLPOOL WRF767SDEM00 "Arrived on site for frosting and leaking water from the fridge. I inspected the Eunice and work area. I found the door not sealing properly. I replaced the freezer gasket, and found the right side sealing but the left side not and sticking out farther than the left. I inspected the tracks and found both of them damaged and not closing properly. I am ordering the left and right side track to complete the repair. .; ordrng 1 W10625067 (bracket LEFT) and 1 W10625068 (bracket RIGHT)"

Near Isle of Glass St, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBFN506ESS01 "Found extension arm rubbing on stop screw,adjusted arm removed rounded screw adjusted bushing assembly tested door operation unit working as design"

Near Cusseta Ln, Austin, TX 78739
Scott  M.

Scott M.

REFRIGERATOR MAYTAG MSC21C6MFZ00 Arrived on site for cooling issues . Found evap motor not running at all . Replaced motor . Will need dampener as well as filter head due to filter door not closing . Please call to set return ; ordrng 1 W11236851 (diffuser) and 1 WPW10394053 (housing)

Near Eaneswood Dr, Austin, TX 78746
Brandon C.

Brandon C.

WASHER WHIRLPOOL MVWB765FW1 "Arrived on site for customer complaint of unit leaking water, found leak coming from hot water supply line, instructed customer to replace washer hoses.

Near Windy Harbor Dr, Austin, TX 78734
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC15PHZS0 "Arrived on site for no ice. Ran diagnostics all test passed in diagnostics,ran unit through a normal cycle ice forming on evaporator plate"

Near Pratolina Dr, Austin, TX 78739
David S.

David S.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site for sealed system repair. I gained access to the dryer and evacuated the system. I gained access to the fresh food evaporator and removed the failed assembly. I replaced the entire assembly with new. I put a charge of 5.5 oz of r134a into the system. I reassembled the bake of the unit and found pressure were good. I replaced the evap cover WPW10501260 with a new one as well. Unit is operating as designed. Job complete.

Near Brambling Rd, Pflugerville, TX 78660
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to replace previously ordered parts for refrigerator. Replaced main control, user interface, and RC fan harness. Tested unit and found all is functioning properly at this time. No leaks were found after services were performed

Near E Palm Valley Blvd, Round Rock, TX 78665
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRB329DMBM00 Arrived on site for no ice . Found IM hanging up . Replaced maker . Ran and completed harvest . No water leaks detected at time of service. Job complete

Near Burnet Rd, Austin, TX 78756
David  Z.

David Z.

REFRIGERATOR KITCHENAID KSSS36QDX05 "Arrived on site to install condenser fan. Found original fan moving slow and underpowered. Installed new condenser fan supplied by AHS and verified it’s blowing twice as hard. All seems to be working as designed, customer will need to let unit cool and follow up if there is no change. Call complete."

Near Robbins Rd, Austin, TX 78730
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOS72EC0HS02 Arrived on site to install previous diagnosed parts. Removed unit and installed blower and console. Installed unit and performed diagnostics mode. Checked fault history. Ran manual test mode and normal bake cycle. Found blower activating on both settings. All tested good.

Near Burnet, TX 78611
Clif L.

Clif L.

FREEZER WHIRLPOOL WRX986SIHV00 Arrived on site to diagnose a refrigerator that is making unusual noise. Tested unit and found back paneling loose and vibrating with fan motor operation. Adjusted paneling and leveled refrigerator. Found all is functioning properly at this time. No leaks were found at time of service.

Near Shiraz Loop, Round Rock, TX 78665
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL KRMF706EBS01 Arrived on site for refrigerator making constant loud sound. Upon arrival customer stated unit had been plugged in that day since 9am (same day as service). I inspected the units 2 evap motor & coil areas as well as condenser fan/compressor area for any sign of non functionality. All hardware. Was running with no visual issues. I checked frost patterns and though little to no ice was on each coil after running most of the day I found that the low side return underneath unit connecting to compressor was condensation/freezing quicklyduring process. Sealed system has no access valves of any kind installed. Customer also mentioned unit was having a cooling issue in freezer when noises started. Freezer at 14 degrees upon arrival. Office to reschedule after TG contacts WP tech line on following morning for further instruct on symptoms of unit.

Near County Rd 314, Jarrell, TX 76537
Jonathan  S.

Jonathan S.

MICROWAVE JENN-AIR JMC2430DP01 Arrived on site to replace previous diagnosed parts. Per diagnostics and traced circuit to 20 amp fuse. Removed failed fuse and installed new. Tested operation. All tested good.

Near Oak Hill Dr, Liberty Hill, TX 78642
Tyler  G.

Tyler G.

DRYER WHIRLPOOL WED5620HW1 Arrived on site for dryer needing a new previously diagnosed new Main control and UI.after installing main control I found the UI had some buttons not correctly labeled on front of panel. Need to return with new UI in order to complete repair. Office to reschedule/out of stock part; ordrng 1 W11378949 (UI ELECTRIC CONTROL )

Near J E Brown Ln, Jarrell, TX 76537
Scott  M.

Scott M.

WASHER ROPER RTW4516FW2 Arrived on site for washer not spinning . Ran diagnostics got control and motor control error . During test wash actuator never fully engaged. Did check outlet and found bad ground . Replaced control and actuator. Ran calibration and diagnostics wash. All checked normal . No water leaks detected at time of service. Did recommend fixing outlet ground . Job complete .

Near William Holland Ave, Austin, TX 78756
Jacob S.

Jacob S.

DISHWASHER KITCHENAID KUDI01FLSS5 Arrived onsite for door to unit falling open. looked at unit. Found that left side link was missing. Ordered part. Rescheduled with customer; ordrng 1 8194001 (LINK)

Near Robert Burns Dr, Austin, TX 78749
Jonathan  S.

Jonathan S.

DISHWASHER MAYTAG MDB9959SKZ0 "Arrived on site to install previous diagnosed parts. Removed vent and gaskets, installed new. Performed diagnostics mode and monitored operation. All tested good, no water leaks detected."

Near Co Rd 336, Bertram, TX 78605
Luis M.

Luis M.

WINE COOLER KITCHENAID KUBR204ESB00 "Arrived on site for loud noise. Diagnosed loud noise from lower fan,removed cover replaced lower evaporator fan motor,adjusted heater shield away from fan blade,reassembled unit tested fan operation u it own ring as designed."

Near Drifting Wind Run, The Hills, TX 78738
Scott  M.

Scott M.

WASHER WHIRLPOOL MHW5500FW1 "Arrived on site replaced UI console and main control . Ran diagnostics,no error codes . Key pad and diagnostics wash all checked normal . No water leaks detected .

Near Riva Ridge Rd, Austin, TX 78746
David S.

David S.

WASHER WHIRLPOOL CAE2745FQ0 Arrived on site for washer lid not locking. I inspected the unit and work area. I found d the lid pried open and the lid latch permanently locked. I found good voltage from the control to the lid latch. The lid latch will need to be replaced to complete the repair.; ordrng 1 WPW10482836 (latch)

Near S Mays St, Round Rock, TX 78664
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site for customer complaint of unit not cooling in freezer section, found unit not going into defrost. I tested heating element and bi metal in diagnostic mode. Heater and bi metal tested good. I programmed control to defrost every 8 hours, unit tested good."

Near Siesta Shores Dr, Spicewood, TX 78669
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JFC2089BEM00 "Arrived on site for no water and freezing in fresh food. Found filter frozen in housing and frozen water tank,removed damper cover unplugged harness to damper with door closed. Diagnosed cold air entering around damper housing,added sealer around housing to prevent cold air entering fresh food with damper door closed. Defrosted water tank and filter,tested water dispenser unit working as designed.

Near Rue De St Tropez, Austin, TX 78746
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JFC2089BEM00 "Arrived on site for no water and freezing in fresh food. Found filter frozen in housing and frozen water tank,removed damper cover unplugged harness to damper with door closed. Diagnosed cold air entering around damper housing,added sealer around housing to prevent cold air entering fresh food with damper door closed. Defrosted water tank and filter,tested water dispenser unit working as designed.

Near Rue De St Tropez, Austin, TX 78746
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL KRMF706ESS01

Near Venezia View, Leander, TX 78641
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL ET1CHMXKB06 Arrived on site to diagnose a refrigerator that is leaking into RC from freezer. Found freezer drain frozen over. Thawed drain and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Altamont St, Hutto, TX 78634
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Arrived on site to diagnose a refrigerator with a dispenser that is getting clogged. Advised homeowner primarily crushed ice usage can and will result in ice shoot clogging overtime. If crushed ice is primarily used chute will need to be cleaned out regularly. Also noted ice maker over fill issue causing cubes to stick together. Water valve and icemaker will both need to be replaced to complete repairs. .; ordrng 1 W11043013 (valve) and 1 WPW10300024 (icemaker)

Near Grasslands Trl, Hutto, TX 78634
Matthew  Z.

Matthew Z.

OVEN WHIRLPOOL WFC310S0EB3 "Arrived onsite for oven not heating. Tested voltage to unit each leg 121vac , L1 to L2 212vac. Tested elements, good, tested sensor, good. Control is not sending correct output and is also blinking and ticking once plugged in to power. Need to order new control. Office to reschedule ; ordrng 1 W11122531 (cntrl-elec)"

Near Philomena St, Austin, TX 78723
Noah D.

Noah D.

OVEN WHIRLPOOL WFE525S0HB1 "Arrived on site to inspect oven for the wrong temps. Inspect had recorded wrong temps, tested temps with wire and oven thermistor, all temps matched up. Complete"

Near Wind Chime Way, New Braunfels, TX 78130
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "AH-Arrived on site to test unit for high pitch sound. Was not able to replicate sound. Removed rear panel and inspected compressor, fan, and lines but did not find anything touching or rubbing. Put unit in test 3 and 4 to mimic any sound but was not able to at this time. Asked customer to do a video recording if issue persists. Job complete."

Near Sinton Ln, Austin, TX 78729
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "AH- Arrived on site to test refrigerator for leak by filter. Found consistent drip coming from behind filter housing. Replaced reservoir, tested unit, unit works good. No leaks detected. Job complete."

Near Montesa Dr, Austin, TX 78726
Jacob S.

Jacob S.

DRYER WHIRLPOOL WGD72HEDW0 Arrived onsite for unit giveaway clothes brown streaks. Looked at unit. Found that the felt line with the drum had rust all around the felt. Let customer know the drum needs to be replaced along with the felt. Ordered seals. ; ordrng 1 280114 (drum seal) and 1 W11193479 (seal)

Near Mifflin Kenedy Terrace, Austin, TX 78749
Noah D.

Noah D.

WASHER WHIRLPOOL WTW5000DW3 "Arrived on site to inspect washer for leaking, upon inspection found the valve not blocked and O ring out of place, replaced ring and valve and tested all water functions. No leaks or issues detected. Complete"

Near Pebble Bend, New Braunfels, TX 78130
James C.

James C.

WASHER MAYTAG MVWC565FW2 Arrived on site and tested operation. Found lid lock not locking. Installed new lock and tested operation. Unit tests good. Job complete

Near E Greencastle Dr, Granite Shoals, TX 78654
Robert J.

Robert J.

WASHER MAYTAG MVWB765FW3 Arrived on job for complaints of not able to select cycle. Found overlay bad . ; ordrng 1 W11135393 (OVERLAY)

Near Saddle Blanket Trail, Buda, TX 78610
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Arrived on site to inspect refrigerator filter stuck. Upon further inspection, I found the filter was stuck in the housing with the housing door open. I found the release arm was not catching the filter and discharging it. I found the release arm clip had come off. I placed the clip back in place and tested and the unit is operating as designed. No water leaks observed during service, job completed."

Near Eagle Ridge Trail, Leander, TX 78641
Tyler  G.

Tyler G.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site for wall oven/microwave combo upon arrival I found the unit had an F6E4 error code saved indicating a miscommunication between ACU and UI. I reset power to unit and cleared error and then connected unit to WiFi for any possible updates. After checking ui response in diagnostics and standard modes I was able to replicate prior error code again between ACU and UI. Found New ACU part was not correct match to customers current unit. Model/serial sticker info match’s documented info. Spoke with SR to assist with finding correct ACU plus determining if UI is available for current unit. Office to reschedule one part availability. ; ordrng 1 UNKNOWN (ACU) and 1 UNKNOWN (UI)

Near Hanging Star Ln, Georgetown, TX 78633
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit not washing. Test unit and found unit filling with water but no water spraying. Test wash motor and motor getting power but not coming in. Will need to order new motor W11025157. ; ordrng 1 W11025157 (SUMP AND MOTOR )

Near Sumalt Gap Way, Briarcliff, TX 78669
Jonathan  S.

Jonathan S.

ICE MACHINE WHIRLPOOL KUID508HPS00 Arrived on site for ice machine not powering on. Per diagnostics and tested outlet and found correct. Tested voltage out of pump and found no voltage. Contacted unit with out pump and found powering on. Performed diagnostics mode and tested all operations. Found all working. Will need to replace external drain pump to complete repair. ; ordrng 1 W10825875 (DRAIN PUMP)

Near Co Rd 100, Burnet, TX 78611
Al R.

Al R.

RANGE WHIRLPOOL WFE505W0HZ1 "Arrived on site and inspected cooktop hot light always on.Confirmed the complaint and found the front left infinite switch was defective, causing the error.Removed and replaced it and unit tested as designed.Job complete.Customer satisfied."

Near Victoria Meadow Dr, Belton, TX 76513
Al R.

Al R.

FREEZER WHIRLPOOL WRS315SDHB01 "Arrived on site to install previously parts.Removed extension and discovered the drain fitting was stuck inside the cabinet, not allowing the water from the evaporator to drain as designed.Due to the fitting issue, I Called Whirlpool Techline and spoke with STEVE

Near Nolanville, TX 76559
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL ED5VHGXML10 Arrived on job to replace water line. After replacement test operation. No leaks detected at time of service.

Near Sapphire Lake Dr, Kyle, TX 78640
Al R.

Al R.

OVEN GE JTP30BM1BB Arrived on site and inspected GE oven control panel with some buttons that work and some that don’t work.Confirmed the complaint and found the part needed is the WB49T10036 Kit Panel Control (BK).Needs more work ; ordrng 1 WB49T10036 (KIT PANEL CONTROL 30 (BK))

Near Sparrow Rd, Killeen, TX 76542
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site for a refrigerator that’s leaking water from the icemaker and has a loose handle. Inspected unit and works area. Customer advised that water is pulling down at the ice bin and her ice is clumping. Checked gaskets and found both ice door gaskets not fully engaged on the door. Reattached gaskets and checked ice door and ran icemaker tests. Found no other issues or leaking from the icemaker. Advised customer of issue and unit is working as designed. Call complete.

Near Wood Hollow Dr, Whitney, TX 76692
Al R.

Al R.

DISHWASHER WHIRLPOOL KDTM604KPS0 "Arrived on site and inspected dishwasher not powering on.Confirmed the complaint and found the unit is hardwired into an outlet underneath the sink.I tested the outlet and found the issue is the defective outlet, which is not supplying the voltage needed to power the unit.Customers will contact an electrician to correct the issue with the outlet.Job complete"

Near McLean Cemetery Rd, Rogers, TX 76569
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WTW8500DC5 Arrived on site to install previously diagnosed parts. Inspected unit and work area. .; ordrng 1 W11209420 (cntrl-elec)

Near Petit Rd, Waco, TX 76708
Al R.

Al R.

WASHER MAYTAG MVWC465HW2 "Arrived on site and inspected washer not startinG.No parts installed and office contacted.Job. Complete No leaks observed at the time of service"

Near Hub Dr, Killeen, TX 76542
Al R.

Al R.

WASHER MAYTAG MHW6630HC0 Arrived on site and inspected front load washer leaking from front left.Confirmed the complaint and found service pointer W11481731 that requires the dispenser assembly to be replaced.Ordering the recommended parts to complete the repair.Office to reschedule the customer.Needs more work ; ordrng 1 W11465533 (DISPENSER ASSEMBLY )

Near Windy Pointe Dr, Temple, TX 76502
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRFC300ESS03 "Arrived on site to inspect refrigerator leaking from the bottom. Upon further inspection, I found ice accumulated at the drain of the evap pan. Pulled the unit out and inspected the drain tube and found a red rubber piece inside the evap drain. Removed the debris and removed the ice and tested the drain flow ad it is operating as designed. No water leaks observed at the end of service, job completed"

Near Panzano Dr, Georgetown, TX 78628
Al R.

Al R.

WASHER WHIRLPOOL WTW5000DW3 Arrived on site and inspected washer leaking from underneath.Confirmed the complaint and found the hose from the drain pump to the back panel had a pinhole causing the unit to leak.Removed and replaced it and unit tested as designed.Job complete Customer satisfied.

Near Minthorn Dr, Killeen, TX 76542
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSRV22FVSS03 .Arrived on site for cooling complaint. Per customer unit will power off and after adjusting thermostat unit will power on diagnosed a defective thermostat replaced thermostat powered unit it on,unit ran through a defrost cycle and powered on after defrost.

Near Comanche Trail, Austin, TX 78732
Tyler  G.

Tyler G.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for dishwasher missing stoppers on the upper rack. On arrival customer stated that unit had been functioning as designed it was not necessarily causing any dishwasher issues or functionality issues other than the stoppers for the upper rack had broken and falling out of place I went ahead and installed two new stoppers and was able to get the dishwasher rack to stay mounted in place with no further issues. Call complete

Near Rockport St, Georgetown, TX 78633
Clif L.

Clif L.

DISHWASHER MAYTAG MDB4949SHZ0 Arrived on site to diagnose a dishwasher that is not cleaning properly. Tested unit and found loose wiring connection for circulation pump out of control. Rewired unit properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Southwestern Trail, Round Rock, TX 78664
Noah D.

Noah D.

WASHER WHIRLPOOL WFW5620HW1 "Arrived on site to inspect washer for pulling string in linens, replaced bellow and found no sharp edges and other issues. Moved over hardware. Complete"

Near Turtle Ln, Seguin, TX 78155
Noah D.

Noah D.

DISHWASHER JENN-AIR JDTSS247HS0 "Arrived on site to inspect dishwasher for not draining upon inspection found the dishwasher hose clogged, tested while tubing was disconnected and unclogged tubing. No leaks detected. Drain was successful. Complete"

Near Laurel Trail, New Braunfels, TX 78130
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Arrived on site to diagnose a refrigerator that is not dispensing water. Tested unit and found at time of install water line was kinked causing low flow through unit. Unkinked waterline and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Gabriel Mills Dr, Round Rock, TX 78664
Richard P.

Richard P.

WASHER WHIRLPOOL WTW5000DW Arrived onsite for the washer not working. During testing found that the control board was no good. Voltage is good. The green led light did not come on. Replaced control board and calibrated washer and it tested good and no leaks detected complete

Near Westview Dr, Canyon Lake, TX 78133
Chase S.

Chase S.

REFRIGERATOR WHIRLPOOL ART308FFDM06 Arrived on site. Found complete no cool again and no refrigerant in the system. Replaced UV drier and vaccuumed system. It held vaccuum. Called tech line SR# 7728822477 and was advised to isolate the high/low sides. Isolated and did not see any obvious loss of vaccuum. Used fittings from KIT 6 PR. Will need to order fittings for the evaporator.

Near Warner Ranch Dr, Round Rock, TX 78664
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replace day dryer, compressor, coupler, and lokring fittings. Play Stena under a vacuum and vacuum for over five minutes. Pump to unit full of refrigerant and pressures got to 140 psi on the high side and 0 psi on the low side. Unit is working as designed. Call complete."

Near Imperial Dr, Gatesville, TX 76528
Kayman B.

Kayman B.

VENTHOOD UNKNOWN UXT5236BDS1 "Arrived onsite for noisy vent hood. Could not locate model and serial #. Upon inspection I found the motor making a slight buzzing sound. I replaced the motor and noticed the fan blade slipping down in high spin. I used a stopper wrapped around the motor stem to keep the fan from slipping. I tested unit and it is operating as designed at this time. Customer brought to my attention a clanking noise when the unit is turned off. I went to the outside vent and found the flap is a very light metal material that will knock against the grate on windy days, I explained this to the customer and advised looking into other options for the vent flap on the outside. Job complete."

Near Zamora Rd, Leander, TX 78641
Matthew  Z.

Matthew Z.

RANGE WHIRLPOOL WFG550S0HZ1 "Arrived onsite for door damaged. After inspection, several parts need replacement. Ordering W11449263 door trim and handle, W11032119 cooktop, WPW10162245 left and right side panels. ; ordrng 1 W11032119 (cooktop) and 1 W11449263 (DOOR TRIM AND HANDLE ) and 2 WPW10162245 (panel-side)s"

Near Wall St, Austin, TX 78754
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KRFC302ESS02 Arrived on site for gasket issues . Found both left and right door gasket starting to split and Frey . No other issues found . Ordering gaskets . No water leaks detected . Call to set return ; ordrng 2 W10830046 (gasket-fip)s

Near Sierra Oaks, Austin, TX 78759
Kayman B.

Kayman B.

DRYER WHIRLPOOL "ASKED)E,CDC,ED DW,JA"

Near Elkhorn Mountain Trail, Austin, TX 78729
Noah D.

Noah D.

MICROWAVE AMANA AMV2307PFS3

Near Thorpe Ln, San Marcos, TX 78666
Scott  M.

Scott M.

WASHER WHIRLPOOL MHW8630HW1 Arrived on site for washer leaking . Unit is stacked but looks like leaks is around dispenser area . Ordering dispenser and valves . 2nd man needed . Call to set return .; ordrng 1 2MAN and 1 W11316255 (valve) and 1 W11316256 (valve) and 1 W11316604 (hose) and 1 W11465557 (DISPENSER )

Near Burnet Rd, Austin, TX 78757
Jimmy J.

Jimmy J.

REFRIGERATOR WHIRLPOOL WRT519SZDM06 Arrived on site for damaged handle. Removed damaged handle that was not mounting correctly and replaced with new handle. New handle flush with door. Job complete.

Near S Heatherwilde Blvd, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

REFRIGERATOR JENN-AIR JFX2897DRM02 "Arrived on site to install previous diagnosed parts. Identify failure, added picture of ice buildup to SD-QuickPic. Removed failed FC door and installed new. Inspected door gasket and seal. All tested good, no water leaks detected."

Near W Legend Oaks Dr, Georgetown, TX 78628
Jimmy J.

Jimmy J.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for fridge/freezer not cooling. Upon entering the home I could hear a loud noise. Found evaporator fan was the issue and cause of noise. Steamed away all frost build up and replaced evaporator fan. While disassembling the freezer I found the freezer door gasket was faulty creating an air gap and more than likely the cause of the frost build up. Ordered a new gasket for freezer door to return when it arrives for installation. ; ordrng 1 W10407216 (gasket-fip)

Near Bradford Ln, Hutto, TX 78634
Brandon C.

Brandon C.

WINE COOLER KITCHENAID KURG24LWBS21 "Arrived on site to replace timer and bi metal after replacing, unit tested good,

Near Escavera Cove, Austin, TX 78738