Service History 199

Near Lakeway, TX 78738
Brandon
Job Details: 03/11/2021
WASHER WHIRLPOOL WTW4855HW1 "Arrived on site to replace failed gearcase, cam, and basket, after replacing, I ran calibration and tested, unit tested good."
Near Killeen, TX 76549
Paul
Job Details: 03/11/2021
WASHER MAYTAG MVWB835DW2 Arrived onsite for a leaking washer. I found the valve housing cracked causing the leak. I replaced the fill valve housing and tested the unit. All is working as designed. There were no other water leaks present at the time of service. Call complete.
Near Killeen, TX 76549
Al
Job Details: 03/11/2021
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to install previously ordered parts.Removed and replaced the sump and reassembled and unit tested as designed to customers satisfaction.All water lines were dry at the time of service.Job complete
Near Kyle, TX 78640
Jacob
Job Details: 03/11/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ02 Arrived onsite for unit making noise. Heard noise immediately from the unit.Need to return with part. Rescheduled with customer.;
Near Georgetown, TX 78633
Jonathan
Job Details: 03/11/2021
REFRIGERATOR MAYTAG KRFC604FSS00 "Arrived on site to install previous diagnosed part. Removed failed inlet valve and installed new. Powered unit on and dispensed 2 cups of water 5 times, no noises occurred. All tested good, no water leaks detected."
Near Harker Heights, TX 76548
Wesley
Job Details: 03/11/2021
RANGE WHIRLPOOL WFE525S0JS0 Arrived onsite and replaced control. All checks good. Advised customer on repair. Unit is now operating as designed.
Near Seguin, TX 78155
Noah D
Job Details: 03/11/2021
DRYER MAYTAG MEDC200XW1 "Arrived on site to inspect dryer for not heating, upon inspection found the exhaust thermistor out of range, replaced thermistor and had no change, voltage to element was present but must have been stopped by bad element. will need cutoff and element. Office to reschedule ; ordrng 1 3403585 (HEATER) and 1 3977767 (CUTOFF)"
Near Austin, TX 78745
Luis
Job Details: 03/11/2021
REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Arrived on site for cooling complaint. Diagnosed a defective control,replaced control,powered unit on tested fan good,compressor powered on."
Near Leander, TX 78641
Lou
Job Details: 03/11/2021
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site to inspect range oven gasket issues. Upon further inspection, I found the oven door gasket torn at the middle of the door. I removed and replaced the gasket and tested the unit. I found the front two cooktop burners flames were too high on the low setting. Adjusted the flames and retested. Unit is operating as designed. No gas leaks detected during service, job completed."
Near New Braunfels, TX 78132
Andrew
Job Details: 03/11/2021
DISHWASHER KITCHENAID KDTE104DSS1 "Arrived on site to install missing access panel and retainers. Tested unit, unit works good. No leaks detected. Job complete."
Near New Braunfels, TX 78130
Noah D
Job Details: 03/11/2021
MICROWAVE WHIRLPOOL WMH32519HZ1 "Arrived on site to inspect microwave for not running correctly, upon inspection found no issues with fan or magnetron, checked all switches, no problems found. Heat worked correctly. Complete"
Near Georgetown, TX 78626
Kayman
Job Details: 03/11/2021
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Arrived onsite for refrigerator with reservoir issue and will not dispense water. I found the reservoir frozen. I replaced the reservoir and found the damper open and not closing. I found the thermistor out of range. I am ordering the Control(WPW10503278) harness with thermistor (W11478401) Thermistor just in case (12002355) and damper(WPW10594330) for the repair. Office to R/S due to part availability. ; ordrng 1 WPW10503278 (Control) and 1 W11478401 (Harness) and 1 12002355 (Thermistor) and 1 WPW10594330 (Damper)
Near Georgetown, TX 78633
Kayman
Job Details: 03/11/2021
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived onsite for dishwasher that wont dissolve pods and not cleaning on top rack. Upon inspection I found F7E1 stored in diagnostics. I tested the heater and it tested good. I found correct voltage coming to the control board. I found that in diagnostics the unit would intermittently not wash. With voltage at the control I explained that most likely it is the motor going bad. I gave the customer an estimate on the repair for replacing the sump. The customer would like to do some shopping for a new unit. No leaks detected during service.
Near San Marcos, TX 78666
Richard
Job Details: 03/11/2021
DISHWASHER AMANA ADB1400AGB3 Arrived onsite for the dishwasher leaking water. During testing found that the the seal on the water inlet housing was not sealing properly. Removed water inlet housing and adjusted the seal and retighten inlet nut and leak is gone. Complete
Near Fischer, TX 78623
Andrew
Job Details: 03/11/2021
DRYER MAYTAG MEDB765FW0 "Arrived on site to test unit for not starting. Found connection to thermal fuse had come loose somehow. Secured connection, tested unit, unit works good. Unit is now operating as designed.
Near Bastrop, TX 78602
Andy
Job Details: 03/11/2021
DISHWASHER WHIRLPOOL WDF331PAHS1 Arrived on site for dishwasher not draining and leaking. Tested and inspected unit and found issue is that knock out at garbage disposal was not knocked out. Knocked out and tested unit. All operations are normal. No water leaks present at time of service. Instructed customer to keep close eye on unit to be safe and on use and care and practice for best performance.
Near New Braunfels, TX 78132
Andrew
Job Details: 03/11/2021
MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site to replace console from previous diagnosis. Replaced console, tested unit, unit works good. Converted unit to Celsius per customers request. Advised customer to connect unit to WiFi to ensure optimal performance. Job complete."
Near Killeen, TX 76549
Al
Job Details: 03/11/2021
MICROWAVE IKEA IMBS104GSS02 Arrived back on site to inspect what part customer advised was missing.Found the knob control ring was missing and causing the doubt.I installed it and customer approved and was satisfied.Job complete
Near Austin, TX 78744
Leonardo
Job Details: 03/11/2021
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor test unit and unit test good no leaks present at this time job complete
Near Austin, TX 78745
Luis
Job Details: 03/11/2021
REFRIGERATOR WHIRLPOOL WRF560SEYM01 "Arrived on site for water leaking. Diagnosed frozen drain found duct bill clogged,per service pointer installed updated drain tube kit,defrosted pan and drain tube."
Near Austin, TX 78734
David
Job Details: 03/11/2021
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 Arrived on site to diagnose damaged refrigerator part from delivery. Checked unit and found the water tray in the rear was shattered on the side facing out. Ordering new water tray. Office to schedule when part arrives. ; ordrng 1 W11262991 (Water tray)
Near Johnson City, TX 78636
Brandon
Job Details: 03/11/2021
DISHWASHER WHIRLPOOL GU1500XTKS0 "Arrived on site to replace failed vent, gasket, and heating element, after replacing, unit tested good."
Near Austin, TX 78704
Leonardo
Job Details: 03/11/2021
RANGE WHIRLPOOL WEG515S0FS0 Arrived on site to test unit for display not working correctly. Replaced display found new one was damaged will order new one office to reschedule. ; ordrng 1 W10894102 (Control board)
Near Jarrell, TX 76537
Wesley
Job Details: 03/11/2021
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite and installed sump and motor. Unit is now operating as designed. Advised customer on repair. All checks good.
Near Austin, TX 78746
Kevin
Job Details: 03/11/2021
DISHWASHER MAYTAG MDB7759SAS0
Near Lago Vista, TX 78645
Lou
Job Details: 03/11/2021
WASHER MAYTAG MVWX655DW2 "Arrived on site to install previously diagnosed and ordered parts. Due to the inlet valves and gearcase failures, I removed and replaced both valves, the gearcase and cam and calibrated. Placed unit in diagnostics and tested and unit is operating as designed. No water leaks observed during service, job completed."
Near Round Rock, TX 78664
David S
Job Details: 03/11/2021
MICROWAVE WHIRLPOOL WOC54EC0HS01 "Arrived on site for console being stuck. I inspected the unit and work area. I tested the microwave and the oven, I found both working. I found the console keys not responding all the time. I replaced the console and retested the unit. I found it working as designed. Job complete."
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/11/2021
RANGE JENN-AIR n/a "Arrived on site for customer complaint of oven not working, found failed ignitor, ordering ignitor ; ordrng 1 5303935066 (Ignitor)"
Near Leander, TX 78641
Lou
Job Details: 03/11/2021
MICROWAVE WHIRLPOOL WOC54EC0HS01 "Arrived on site to inspect wall oven console display issues. Upon further inspection, I found a line running up/down on the display and customer advised that the sound indicator doesnt work all the time. I placed unit in diagnostics and checked error codes and found none. I cycled power to the unit and removed and replaced the console and cycled power on. Tested the unit and it is operating as designed. Job completed."
Near Buda, TX 78610
Richard
Job Details: 03/11/2021
OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for the oven power cord with wires exposed. During inspection found that the power cord was wrapped up with electrical tape.
Near Austin, TX 78738
Luis
Job Details: 03/11/2021
REFRIGERATOR WHIRLPOOL KBSN602ESS00 "Arrived on site for lights issues. Found freezer leds dim diagnosed a defective led module,replaced freezer upper right led,powered unit on all leds working as designed.
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 03/11/2021
OVEN WHIRLPOOL WOD51EC0AS05 Arrived on site for Nothing Is Working - No Power - Wall Oven. Found no power to double oven. Tested thermal fuse and fuse was faulty. Customer agreed to repair. Removed thermal fuse and installed new thermal fuse. Top oven heating as designed. Lower oven not heating at all. Removed panels from back of oven and tested thermostat and it was faulty. Removed thermostat and installed new thermostat. Bottom oven heating as designed. Customer requested we ensure the ovens are calibrated correctly. Used thermocouple to run temps. Both upper oven and lower oven are heating as designed and within range of set preheated temperature. Found crinkling in bottom pan section of both ovens. Advised customer to avoid using aluminum foil to cover the bottom pan to prevent further crinkling in the finish. Also advised customer to allow the ovens to preheat for an additional 10 minutes when baking to get best baking performance out of their ovens. Job completed.
Near Hutto, TX 78634
Andy
Job Details: 03/11/2021
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site for range oven not heating and one burner not lighting. Tested and inspected unit and found cracked knob for burner and found customer placing foil on bottom of oven not allowing air flow not allowing oven to ignite. Removed cracked knob and replaced with new. And instructed customer on not placing anything on oven bottom. Tested unit and all operations are normal. No gas leaks present at time of service.
Near Austin, TX 78757
David
Job Details: 03/11/2021
DISHWASHER KITCHENAID KUDS50FVSS3 Arrived on site to install previously diagnosed parts to resolve dishwasher not running upper spray arm. Talked to SR and advised who is ordering new sump. Office to reschedule. ; O-emld tckt
Near Cedar Park, TX 78613
Justin
Job Details: 03/11/2021
REFRIGERATOR WHIRLPOOL WRT519SZDM06 Arrived on site for a refrigerator making a loud noise. Customer stated that it was like piston chug a chug a noise and it was very frequent. I found the freezer overly packed probably causing lack of airflow and causing compressor to turn on more than normal. I checked temps in FC at 8°F after being opened by customer for a while and the RC at 33°F. I could not replicate the noise. I found both fans working fine and the unit not frosting up at all. I did not find any metal on metal vibration by compressor. I called techline and spoke with Leon and received SR# 7730219726. Leon advised this is normal operation noise and my assessment was correct. Unit is working as designed. Call complete.
Near Georgetown, TX 78628
Lou
Job Details: 03/11/2021
REFRIGERATOR KITCHENAID KFIS29BBMS02 "Arrived on site to inspect refrigerator temps. Upon further inspection, I found the unit with no power as customer had the power turned off. Customer advised that the unit stopped cooling recently which is why they had it turned off. Turned power on and tested the compressor and it is getting 125V. Tested the inverter and found 3.4VDC. Unplugged the unit and tested the compressor windings and found 6.6, 6.7, & 6.6ohms which is out of range. I am ordering the compressor kit, uv drier, access valve, CNOTE-2HR REPAIR and Left unit unplugged for safety. No water leaks observed during service.; ordrng 2 WPW10143759 (UV DRIER)s and 1 W10913906 (ACCESS VALVE) and 1 W10276644 (Compressor kit) and 1 CNOTE (2 HR REPAIR)"
Near Liberty Hill, TX 78642
Cliff
Job Details: 03/11/2021
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to replace screws for dishwasher. Replaced screws and tested unit. All is working properly at this time and no leaks were found at time of service.
Near Austin, TX 78746
Kevin
Job Details: 03/11/2021
OVEN JENN-AIR JJW2827DS01 "Arrived on site and found several old saved error codes, preheated both ovens to 400 degrees and they are operating normally at this time.
Near Austin, TX 78739
Leonardo
Job Details: 03/11/2021
DISHWASHER KITCHENAID KDTM354DSS4 Arrived on site to test unit for unit not washing. Test unit and found bad sump and motor. Replaced sumpAnd motor test unit and unit test good no leaks present at this time job complete.
Near Austin, TX 78734
Robert
Job Details: 03/11/2021
WASHER WHIRLPOOL LST7233DQ1 "Arrived on job to replace previously diagnosed parts. Found the drain pump not turning removed pump to check for blockage. Pump clean but not moving, ordered replacement pump. ; ordrng 1 WP3363394 (drain pump)"
Near Leander, TX 78645
David S
Job Details: 03/11/2021
OVEN JENN-AIR JJW2830IL01 Arrived on site for oven showing blower error code. I inspected the unit and work area. I put the unit into diagnostics and activated the upper blower motor. I found it getting voltage but not spinning.; ordrng 1 W11248652 (Blower fan)
Near West Lake Hills, TX 78746
Luis
Job Details: 03/11/2021
REFRIGERATOR WHIRLPOOL GR9FHMXPS01 "Arrived on site for water leaking. Found freezer drain frozen over again,found rust on back cover and on drain pan,rust is breaking off metal and entering drain causing drain to back up and freeze over,removed ice build up flushed drain checked water flow through drain good,installed heater clip to drain."
Near Austin, TX 78744
Kevin
Job Details: 03/11/2021
WASHER WHIRLPOOL WTW4955HW1 "Arrived on site and found water is off at source and washer is unplugged, reconnected to power and water and found valve is constantly dripping into washer. found saved error codes for long fill and off balance loads. Replaced valve and washer will complete an automatic test cycle properly. Discussed correct loading and detergent usage, job complete"
Near Jarrell, TX 76537
Wesley
Job Details: 03/11/2021
OVEN GE JT5000SF3SS Arrived onsite and found unit control failure. Found unit control failed. Part number. WB27X21632
Near Liberty Hill, TX 78642
Cliff
Job Details: 03/11/2021
DISHWASHER WHIRLPOOL WDF330PAHS4 "Arrived on site to diagnose a dishwasher that is leaking. Found supply line leaking at sink connection. Issue is plumbing related, and plumber will need to replace supply line to correct leak."
Near Andice, TX 78628
Cliff
Job Details: 03/11/2021
OVEN KITCHENAID KODE507ESS04 Arrived on site to diagnose an oven with damaged handles. Found both door handles dented and replaced them. All is working properly at this time.
Near Austin, TX 78738
Brandon
Job Details: 03/11/2021
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site for customer complaint of door not sitting right near the handle, found failed cross supports and missing screws, I replaced cross supports and added screws. Unit tested good."
Near Kyle, TX 78640
Jacob
Job Details: 03/11/2021
REFRIGERATOR MAYTAG MFI2570FEZ07 "Arrived onsite for unit making loud noise when calling for water to fill ice maker. Heard loud noise from the filter head area and the water valve, when unit called for water to the ice maker. It was louder than it should have been. Ordered parts. Office to reschedule. ; ordrng 1 W11043013 (valve) and 1 W11346622 (RESEIVOIR) and 1 W11395888 (FILTER HOUSING )"
Near Round Rock, TX 78665
Tommy
Job Details: 03/11/2021
DISHWASHER WHIRLPOOL KDTE334GPS0 Arrived onsite for dishwasher not drying correctly. Upon arrival found unit was on water softener and was over sudzing. Spoke with customer on soft water line. Job Completed.
Near Kyle, TX 78640
Kevin
Job Details: 03/11/2021
DRYER WHIRLPOOL WED7120HW1 "Arrived on site and inspected dryer and found a pink sponge in the blower wheel, just one picture. There is no fence hose attached. After attaching vent hose provided by customer found airflow is restricted. Customer took a picture of airflow meter as well and will discuss it with the builder. Airflow through house venting is not a warranty issue.
Near Austin, TX 78717
Justin
Job Details: 03/11/2021
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site for a dishwasher with visibly broken parts. Upon further inspection I found the adjusters broken.They accepted no I installed the new adjusters. Unit is now working as designed.
Near Austin, TX 78704
Leonardo
Job Details: 03/11/2021
RANGE WHIRLPOOL WEG745H0FS1 Arrived on site to replace power cord. Replaced cord test unit and unit test good job complete.
Near Georgetown, TX 78626
Kayman
Job Details: 03/11/2021
DISHWASHER WHIRLPOOL MDB8959SBS3 Arrived onsite for dishwasher making grinding noise. Upon inspection I found the motor would make a grinding noise when washing. I found excessive soap suds in the unit. I inspected the chopper and removed a bread tie. The customer agreed so I replaced the motor assembly and tested the unit. The unit is working as designed at this time with no grinding noises and no leaks detected during time of service. Job complete.
Near Hutto, TX 78634
Andy
Job Details: 03/11/2021
REFRIGERATOR WHIRLPOOL WRS555SIHZ03 Arrived on site for refrigerator not dispensing ice. Tested and inspected unit and found dispenser and motor working and unit making ice. Found failed ice bin not dispensing ice. Ordering needed part. Ship to customer. No water leaks present at time of service.; ordrng 1 Seenote (Ship to customer) and 1 W11244434 (Ice bin)
Near Austin, TX 78746
Kevin
Job Details: 03/11/2021
WASHER WHIRLPOOL WFW8740DW1 "Arrived on site and found customer is experiencing F9E1 for long drain, also found F8E3 saved. Found drain pump catch is clean/clear. Washer will complete a diagnostic cycle properly. Ensured Pressure hose and air trap are clear. They are using the correct amount of detergent during loads, Could not duplicate customer experience.
Near Austin, TX 78748
Leonardo
Job Details: 03/11/2021
DISHWASHER KITCHENAID KUDL03FVSS3 Arrived on site to replace sumpAnd motor and dispenser. Replaced sump and motor went to replace dispenser and found bracket rusted and screws broken. Will need to order new brackets and screws office to reschedule. ; ordrng 1 WPW10462232 (Dispenser bracket) and 8 WPW10177098 (Screws)s
Near Austin, TX 78746
Luis
Job Details: 03/11/2021
REFRIGERATOR MAYTAG MFI2570FEZ08 "Arrived on site for ice issues. Found slabs of ice in bin,removed icemaker housing found obstruction in fill cup causing water to splash on ice and freeze in slabs. Removed obstruction from fill cup"
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 03/11/2021
RANGE WHIRLPOOL AGR5330BAS3 Arrived on site for the front right igniter is not working on the range. Found igniter wire was not connected to the spark module. Reconnected wire to spark module and front right burner is lighting as designed. Job completed.
Near Lakeway, TX 78734
David
Job Details: 03/11/2021
MICROWAVE GE JE1455L03 "Arrived on site to diagnose microwave that was not heating. Ran unit and could hear loud buzzing coming from mag, and no heat being generated. Found cap and diode looked good. Replaced magnetron and retested. Verified water heating and all is working as designed. Call complete."
Near Jarrell, TX 76537
Wesley
Job Details: 03/11/2021
WASHER WHIRLPOOL WDF330PAHB1 Arrived onsite and repaired wheels to dishwasher in upper rack. All checks good. Unit is now operating as designed. Advised customer on use and care.
Near Austin, TX 78721
Matthew
Job Details: 03/11/2021
WASHER WHIRLPOOL WTW4855HW1 Arrived onsite to replace previously diagnosed parts. Replaced gearcase, wash plate and drive hub. Tested unit and unit is functioning properly. Job complete"
Near Austin, TX 78725
Matthew
Job Details: 03/11/2021
REFRIGERATOR WHIRLPOOL ED5FHEXTS00 Arrived onsite to replace previously diagnosed parts. Replaced icemaker and arm. Dispenser assembly and kit. Tested unit and unit is functioning properly. No leaks present at this time. Job complete.
Near Cedar Park, TX 78613
Justin
Job Details: 03/11/2021
WASHER WHIRLPOOL WTW4850HW1 Arrived on site to install previously diagnosed parts. I found wrong part in bag and having to order another one. Office to reschedule. ; ordrng 1 W11395618 (Capacitor)
Near Austin, TX 78732
David
Job Details: 03/11/2021
DRYER WHIRLPOOL MEDB835DC4 "Arrived on site to diagnose dryer that was throwing error codes and not finishing cycles. Had to try several times to get into diagnostic and when it did go, threw error F2E1, for stuck key. Customer also informed me they were seeing F6E3, which is an error for control not able to comm with UI. Ui is slow and unresponsive and needs to be replaced, possibly with control as well. . F2E1, ; ordrng 1 W10682013 (Console)"
Near Lago Vista, TX 78645
Lou
Job Details: 03/11/2021
RANGE GE JB645ST1SS "Arrived on site to inspect range not working. Upon further inspection, I found the unit pulled out from the wall and still plugged in, but nothing showing on the console display. I removed the back panel and checked voltage at the terminal block and got 123V at the L1 & L2 (red/black wires). Unplugged in it and tested voltage at the outlet and found same results. I advised the customer of my findings and recommended that they have an electrician check the outlet and breaker and once repaired, if they continue to have issues with the unit to call it in for service. Unit left unplugged for safety. Job completed."
Near Austin, TX 78734
Robert
Job Details: 03/11/2021
REFRIGERATOR KITCHENAID KSSC48QVS06 Arrived on job to replace previously diagnosed parts. After replacement test operation. No leaks detected at time of service.
Near Round Rock, TX 78664
David S
Job Details: 03/11/2021
DISHWASHER WHIRLPOOL WDTA50SAKV0 Arrived on site for control panel being damaged. I inspected the unit and work area. I found the panel I was sent with was boxed wrong. I am reordering the panel and grime piece for the dishwasher. The office will reschedule when we have an eta on parts.; ordrng 1 W11461683 (Panel) and 1 W11087930 (Trim piece)
Near Liberty Hill, TX 78642
Cliff
Job Details: 03/11/2021
MICROWAVE WHIRLPOOL KOCE500ESS11 Arrived on site to replace previously ordered parts for microwave. Replaced transformer and all is working properly at this time.
Near Georgetown, TX 78626
Kayman
Job Details: 03/11/2021
RANGE WHIRLPOOL WFG320M0BS3 Arrived onsite for range that will spark while not in use. Upon arrival I confirmed the complaint. I replaced the module and the unit now works as designed with no gas leaks detected during time of service and no sparking while in idle. I also found the right side burner knob had broken and was missing. Job complete.
Near San Marcos, TX 78666
Richard
Job Details: 03/11/2021
WASHER MAYTAG MVWC465HW2 "Arrived onsite for the washer not spinning. During testing found that there was an error F7E6 for motor fault. Inspected underneath the washer and took the cover off and found that the actuator was not hooked up . Replaced actuator and tested. All functions tested ok but the motor is noisy and I also found that the spin basket is wobbly as well. Will need to replace motor, spin basket, gear case. Ordering parts and office to schedule ; ordrng 1 W11172199 (Spin basket)"
Near Del Valle, TX 78617
Jacob
Job Details: 03/11/2021
RANGE WHIRLPOOL WFC310S0ES4 Arrived onsite for unit having cooktop light stuck on. Replaced 2 of the switches. Tested unit. Cooktop light did not come back on. No issues at this time. Job complete
Near Temple, TX 76504
Tyler
Job Details: 03/11/2021
RANGE MAYTAG MER5770AAW Arrived on site for range needing previously diagnosed infinite switchs as well as 3 burners. After installing needed parts I was able to retest after reassembly and found entire cooktop portion of range functioning as designed call complete
Near Austin, TX 78734
David
Job Details: 03/11/2021
DRYER WHIRLPOOL WED8500DC4 Arrived on site to diagnose dryer making noise. Ran unit and confirmed noise coming from blower. Removed front panel and blower wheel was loose. Threaded and tightened blower wheel to motor and retested. Unit is now silent and working as designed.Call complete.
Near Andice, TX 78628
David S
Job Details: 03/11/2021
OVEN WHIRLPOOL WFG505M0BS3 Arrived on site for door handle falling down. I inspected the unit and work area. I found th door handle stripped. I replaced the door handle and used loktite on the bolts. Job complete.
Near Austin, TX 78725
Matthew
Job Details: 03/11/2021
MICROWAVE AMANA AMV2307PFB4 Arrived onsite to replace previously diagnosed parts. Replaced cavity thermostat. Tested unit heating water and unit is functioning properly. Job complete
Near Georgetown, TX 78626
Kayman
Job Details: 03/11/2021
DRYER MAYTAG MDE6200AYW Arrived onsite for dryer with existing scratching noise. Upon inspection I found the idler wheel bearing getting rusty and hard to spin. I replaced the idler bearing and re assembled the unit. The unit is still making a scratching noise but I cant pin point its source. As ; ordrng 1 WP6-3705180 (Idler shaft)
Near Georgetown, TX 78633
Jonathan
Job Details: 03/11/2021
WASHER LG WM3470HVA "Arrived on site to install previous diagnosed part. Removed failed valve and installed new. Connected new hoses to unit that customer had on hand. Performed diagnostics mode and observed for water leaks and inlet valve operation. All tested good, no water leaks detected."
Near Round Rock, TX 78665
Jimmy J.
Job Details: 03/11/2021
WASHER GE GTW465ASN0WW Arrived on site for COMPLAINTNOTE:WASHER WILL NOT STOP FILLING WITH WATER. SHE HAS TO TURN HER WATER OFF. Found hose leaking from valve threads when I turned on the water. Disconnected the hoses and removed UI to inspect valve. Found a hairline crack in the cold side of valve. Removed valve and installed new valve. Ran through diagnostics and no error codes came on. Washer running as designed. No leaks detected. Job completed.
Near Austin, TX 78759
Justin
Job Details: 03/11/2021
RANGE JENN-AIR JDRP548HL00 Arrived on site for a range making loud noise. Upon further inspection I found the cooling fan making a loud rattle noise. I cannot get the range out on my own to inspect the fan. I am requesting a two man on the job. I am ordering the cooling fan just in case. Office to reschedule.; ordrng 1 W11248652 (Blower) and 1 TwoMan (Two Man)
Near Round Rock, TX 78681
David S
Job Details: 03/11/2021
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Arrived on site to install a new door. Whirlpool shipped the door directly to the customer. I replaced the door. I tested the door. The unit is working as designed. Job complete.
Near Round Rock, TX 78681
Jimmy J.
Job Details: 03/11/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ01 "Arrived on site to install previously diagnosed part. Removed hinge and installed new hinge. Door has a slight improvement based on the customers inspection. The cam is allowing the door to stay open in one spot on the cam as designed. Once the door gets past the halfway point on the cam it swings open as designed. Unfortunately the customers pantry door is in the path of the door as it swings open causing is to hit the door knob. Explained to customer the door is opening and closing on the cam as it is designed to do. Unfortunately, no further repairs can be done to make the door/cam not swing as it is doing. Job completed."
Near Liberty Hill, TX 78642
Cliff
Job Details: 03/11/2021
WASHER WHIRLPOOL WTW5000DW2 Arrived on site to diagnose a washer with a broken valve. Found cold water inlet broken and replaced it. All is working properly at this time.
Near Hutto, TX 78634
Andy
Job Details: 03/11/2021
RANGE WHIRLPOOL WEG745H0FS0
Near Uhland, TX 78640
Richard
Job Details: 03/11/2021
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for the dishwasher not working. During testing found that that the start button was not working. Took panel off and inspected the push button control and found that it was not aligned correctly. Adjusted the control panel and put back together. Dishwasher tested good and no leaks detected complete
Near Hutto, TX 78634
Andy
Job Details: 03/11/2021
DISHWASHER MAYTAG MDB8969SDM2 Arrived on site to install previously diagnosed sump motor assembly. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near The Hills, TX 78738
Robert
Job Details: 03/11/2021
DISHWASHER KITCHENAID KDTM704ESS0 Arrived on job to replace bottle wash and nozzle. After replacement test operation. No leaks detected at time of service
Near Lampasas, TX 76550
Al
Job Details: 03/11/2021
REFRIGERATOR KITCHENAID KRFC704FSS02 Arrived on site to install previously ordered part.R&R the Panel UI.Unit tested as designed.Job complete
Near Austin, TX 78752
Matthew
Job Details: 03/11/2021
WASHER WHIRLPOOL WFW560CHW0 Arrived onsite for washer leaking from the rear. Upon inspection found failed drain hose. Need to order and replace. Office to reschedule. .; ordrng 1 W11392677 (DRAIN HOSE )
Near Andice, TX 78628
Jonathan
Job Details: 03/11/2021
MICROWAVE WHIRLPOOL WMH32519HZ5 Arrived on site to install previous diagnose parts. Removed felt wire harness and install new . Assembled unit and tested operation. All tested good.
Near Austin, TX 78756
Matthew
Job Details: 03/11/2021
DISHWASHER JENN-AIR JDB2150AWP Arrived onsite for dishwasher not washing. Upon inspection found the dishwasher was getting water but the wash motor would not energize. Customer had plumbing issues that may have lead to motor failure. Pump was ROW. Need pump and ordering inlet valve just in case.
Near Kyle, TX 78640
Richard
Job Details: 03/11/2021
WASHER MAYTAG MVWB765FW3 Arrived onsite for the washer console not working properly. During testing found that error codes F5E4 for lid lock. F2E1 for UI stuck key. Tried to activate the lid lock through diagnostics and it did not work correctly. When I took the washer out of diagnostics tried to start a quick cycle and the console would not allow me to select a different cycle it was stuck on normal. Will need to replace console and lid switch.
Near Leander, TX 78641
Tommy
Job Details: 03/11/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for previously diagnosed parts. Upon arrival found unit only required ice door. As freezer was operating as designed motor evap was not required. Turned ice maker back on. Job Completed
Near Austin, TX 78723
Matthew
Job Details: 03/11/2021
RANGE JENN-AIR JDRP536HL00 Arrived onsite for oven door not closing properly. Upon inspection found right side hinge partially failed. Replaced both right and left side hinges. Tested unit and unit is functioning properly. Job complete
Near Austin, TX 78701
Jacob
Job Details: 03/11/2021
ICE MACHINE KITCHENAID KUIC18NNTS1 Arrived onsite for unit making noise even after the unit has made ice. Upon investigation. Found that the wires had corroded from the main harness. Looked up part for the main harness. Job complete.
Near Austin, TX 78746
Kevin
Job Details: 03/11/2021
MICROWAVE KITCHENAID KOCE500ESS11 "Arrived on site and inspected magnetron and found it checks good, replaced inverter and it is still not heating and now gives an F1E5 error instead of F6E8. Replaced magnetron and this did not change experience. Spoke with techline and they recommended redoing all components at once. 7730216798; ordrng 1 W11346197 (Magnetron) and 1 W11325604 (Inverter) and 1 W11157180 (Harness)"
Near Georgetown, TX 78633
Jonathan
Job Details: 03/11/2021
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for dishwasher friction pad broken off again. Inspected unit and work area. Found both friction pads broken off. Customer had brought 2 friction pads and let us use 1 for repair. Gained access to door hinges and installed new friction pads. Tested door operation. All tested good, no water leaks detected. Spoke with customer on door operation and to leave cracked when not in use. Also shown customer how silverware tray can sit on front of dish rack. All tested good, no water leaks detected."
Near Cedar Park, TX 78613
Justin
Job Details: 03/11/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ02 Arrived on site for refrigerator with door no closing properly. I tested it and found the mullion hitting the right door when you open the right door first and then try closing the doors. I found the unit unleveled and leveled unit. I tested it again and the mullion was still hitting the right door when closing. The operation was fine if you open the left door first. It only occurs if you open the right door first. I found the mullion not snapping back very well and getting stuck. I called techline and spoke with Chris and received SR# 7730218889. He walked me through taking mullion off and I found the wire on the mullion stuck between the liner and causing the mullion to lean out. I adjusted the wire and reinstalled the mullion. The door is now working as designed. Call complete.
Near Lakeway, TX 78734
Robert
Job Details: 03/11/2021
DISHWASHER KITCHENAID KDPM604KPS0 Arrived on job to replace drain motor. Dishwasher not accessible. Customer will make it accessible. Talked with customer about dishwasher and consulted with PR. We will also replace harness. ; ordrng 1 KDPM604KPS0 (HARNESS ) and 1 W11084867 (HARNESS )
Near Temple, TX 76502
Jonathan
Job Details: 03/11/2021
REFRIGERATOR GE GSS25QSWASS "Arrived on site for a refrigerator that’s not making ice. Inspected unit and work area. Removed icemaker cover and found the icemaker blinking indicating either a power failure, or issue with the icemaker itself. Reset the unit icemaker and the unit started to spin. The icemaker only turned a third of the way around and stopped indicating that it either did not finish the prior cycle or a motor failure. I went ahead and replace the icemaker however, due to the temperature is in the freezer section and the type of icemaker it is, was unable to jump the unit again to watch the unit Phil. Advise the customer to wait at least 24 hours for ice. Call complete."
Near Austin, TX 78741
Kevin
Job Details: 03/11/2021
DRYER FRIGIDAIRE AGQ6700FS2