Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 9402 customer reviews

Chase S.

Chase S.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 Arrived on site. Found frame for center drawer had a cracked roller to the frame being twisted. Will need to replace frame and roller to repair. Office will need to call customer to reschedule once parts arrive. Customer will need to coordinate with tenant who will be moving in soon. Pic of purchase receipt attached; ordrng 2 W11164152 (Roller)s and 2 W11175807 (Axle)s and 1 W10861519 (Holder)

Near Warfield Way, Austin, TX 78728
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for refrigerator right RC door damaged. Inspected door and found manufacturer defect on top right corner(see SD-QUICKPIC). Removed defective door and installed new. Tested door operation. All tested good, no water leaks detected."

Near Beretta Cir, Georgetown, TX 78628
Clif L.

Clif L.

WASHER WHIRLPOOL WFW6620HC0 Arrived on site to diagnose a washing machine that is not turning on. Tested unit and found GFCI breaker tripped. Advised homeowner that manufacturer recommends unit not be on that type of circuit. Homeowner will need to have breaker replaced to complete repair. No leaks were found at time of service.

Near Lungo St, Pflugerville, TX 78660
Andy  B.

Andy B.

WASHER WHIRLPOOL MVWB765FW3 Arrived on site for washer LF code and not filling with water. Tested and inspected unit and found failed housing with valve. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Lockwood Rd, Manor, TX 78653
Kevin B.

Kevin B.

OVEN WHIRLPOOL KEBS279BSS00 Arrived on site and found customer experienced F5E4 and F1E1 error after a self clean. Customer has reset oven at breaker and restored function to user interface. Lock started working again after it cooled down. Recommended to customer that self clean be avoided as it can cause multiple Types of malfunction.

Near Rocky River Rd, West Lake Hills, TX 78746
Kevin B.

Kevin B.

OVEN JENN-AIR JJW3430IM00 Arrived on site and inspected oven and found on upper convection fan there are scrape marksman the panel behind the fan blade. Took picture of scrapes. Adjusted fan blades moving each one forward a few millimeters until it no longer scrapes. Job complete

Near Waymaker Way, Austin, TX 78746
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF550SAFS0 "Arrived on site for no power dish washer. Checked outlet ,and power cord are in good condition . Controls are not responding . Unit will beep when powered up after but controls don’t light up or respond to commands . Replaced main control . Nothing changed . Ordering overlay and other controls . Nomwater leaks detected . Please call to set return.; ordrng 1 W10891572 (cntrl-elec) and 1 W10891576 (cntrl-elec) and 1 W10891596 (overlay)"

Near Shady Ln, Austin, TX 78721
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL WMH31017HS3 Arrived on site for microwave rattling and shutting off. Tested and inspected unit and found failed blower fan. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Andrew Jackson St, Manor, TX 78653
Andy  B.

Andy B.

RANGE WHIRLPOOL WFE525S0HS1 Arrived on site for range door issues. Inspected unit and found outer door slightly coming apart. Contacted office and was instructed that this is cosmetic and is not covered under warranty. Spoke with customer on this and on use and care and practice for best performance. No repairs are to be done at this time.

Near James Carter Jr. St, Manor, TX 78653
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for customer complaint of no lights in freezer section, found broken wires at module harness, called techline

Near Vail Divide, Austin, TX 78738
James C.

James C.

REFRIGERATOR WHIRLPOOL WSR57R18DM01 "Arrived on site and tested operation. Found compressor hot and unit at 50 degrees. Found compressor hot to touch and drier at room temperature. Customer stated the unit has been at or below 50 degrees for 3 weeks. Unit has a failed compressor. Quoted customer $399.99 plus tax to install new compressor, drier and stub. Installed new compressor, stub and dye drier. Vacuumed system to clear and test for leaks. Charged with 4.8oz 134 a and tested. Unit now cooling. Job complete"

Near Co Rd 258, Liberty Hill, TX 78642
Scott  M.

Scott M.

REFRIGERATOR IKEA ISC23CNEXY02 "Arrived on site for fresh food top shelf freezing . Found fresh food temp set to 35 , shelves were not in proper place causing poor air flow . . Did find dampener door making noise when moving . Silicone greased door . No parts needed . No water leaks detected at time of service . Job complete ."

Near Avenue H, Austin, TX 78751
Al R.

Al R.

MICROWAVE WHIRLPOOL WMH78019HZ1 Arrived to inspect damaged door.Confirmed the complaint and removed and replaced it.Reassembled and unit tested as designed.

Near Creek St, Copperas Cove, TX 76522
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for no ice. Diagnosed defective icemaker, installed a new icemaker powered unit on icemaker ran through a cycle and filled with water."

Near Emery Oak Ct, San Marcos, TX 78666
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH32519FS1 "arrived on site to inspect microwave arcing. Upon further inspection, I found where the metal rack had arced on the walls in all four corners. Customer advised that the unit was shooting sparks and now it doesn’t heat. I removed the unit and found where the diode had grounded itself on the metal screen. I verified that the magnetron had not ruined the wave guide. I am ordering the magnetron, capacitor and diode and scheduled return service.; ordrng 1 W10850446 (capactr-mg) and 1 W11256462 (DIODE) and 1 WPW10693025 (magnetron)"

Near Lewisville Ln, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

DISHWASHER BOSCH SHE68T55UC/07 "(DS)Arrived on site for dishwasher not draining. Inspected unit and work area. Found dishwasher drain line being shared with reverse osmosis drain( see SD quick pic). Performed diagnostics mode found drain pump activated and draining. Inspected drain line and found object blocking drainage. Removed objected and tested operation, all tested good.

Near Jaydee Terrace, Georgetown, TX 78628
Jacob S.

Jacob S.

REFRIGERATOR FRIGIDAIRE LFHD2251TF5 arrived onsite for unit not making ice. Called Electrolux Techline. They suggested that the water fill line is bad. Got file number #83343936. Ordered part. Rescheduled with customer ; ordrng 1 241920106 (FILL TUBE KIT)

Near FM2325, Wimberley, TX 78676
David  Z.

David Z.

DISHWASHER WHIRLPOOL WDT920SADM2 "Arrived on site to diagnose dishwasher that would not power on. Checked for voltage at outlet and found loose plug. Tightened plug in socket and unit came on immediately. No repair necessary, plug was loose in outlet.

Near De Torres Cir, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site for to install previous diagnosed part. Removed failed control and installed new. Performed diagnostics mode and activated convection fan motor and found operating. Put unit in normal convection bake mode and monitored fan cycling. All tested good.

Near Rockport St, Georgetown, TX 78633
Clif L.

Clif L.

WASHER WHIRLPOOL WTW4816FW2 Arrived on site to diagnose a washing machine that is running loudly. Tested all parts and components and found no mechanical issues at this time. Advised homeowner on noises that are possible when washing heavier loads. No leaks were found at time of service and no repairs are needed at this time.

Near Winter Wren Way, Pflugerville, TX 78660
Clif L.

Clif L.

WASHER MAYTAG MVWC416FW0 Arrived on site to replace pulley shield. Replace sheild and calibrated unit. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Near Rolling Hill, Round Rock, TX 78681
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW5000DW3 Arrived on site for washer will not go past sensing. Tested and inspected unit and found failed control and actuator. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Jackson Falls Way, Manor, TX 78653
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WED4850HW0 Arrived on site for dryer that was not turning on. Inspected unit and work area. Tested voltage going to unit and found no voltage. Reset breaker and still found no volts going to the unit from L1 to L2 at the terminal block. Advised customer to contact her apartment office and have an electrician come fix the outlet/breaker. Call complete.

Near Chapel Rd, Waco, TX 76712
Lou S.

Lou S.

OVEN WHIRLPOOL WFE505W0HZ1 "arrived on site to inspect range oven temps. Upon further inspection, customer advised that the nit is not heating properly and food is not cooling all the way through. Using my multimeter, I placed the thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My preheat temp reading was 410. The next five readings were 32s, 390, 337, 380, 340 for an average temps of 353.8 degrees. I advised the customer of my findings an recommended that they wait an additional 15-20 mins after preheat to place the food in the unit to give it enough time to heat the entire cavity and heat the food more evenly. No repairs needed at this time. Job completed."

Near La Mesa St, Lago Vista, TX 78645
Jonathan  S.

Jonathan S.

REFRIGERATOR MAYTAG MFT2976AEM01 "Arrived on site for refrigerator top FC drawer not closing properly. Inspected unit and found bottom basket not in correct position. Made correction and assembled unit. Tested both upper and lower opening and closing operation. All tested good, no water leaks detected at time of service."

Near Parque Ct, Georgetown, TX 78626
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF989SDAM03 "Arrived on site for RC not cooling. Performed diagnostics mode and tested RC defrost thermistor. Found sensor opened. Found unit in adaptive defrost cycle. Removed failed sensor and installed new. Removed from adaptive defrost and put in basic defrost cycle. Tested all other operations. All tested good, no water leaks detected."

Near Toltec Trail, Georgetown, TX 78626
Clif L.

Clif L.

WASHER WHIRLPOOL WET4024EW0 arrived on site to diagnose a washer that is not completing cycles. Tested unit and found lid switch strike broken.

Near Chisholm Trail, Round Rock, TX 78681
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW6620HC0 "Arrived on site and inspected washer and found saved errors F0E5, F8E1, F5E2, found drain hose is too far down into standpipe, after correcting it ran tests one through 12 and everything passed. Spoke with tech line and they said error codes and customers experience is likely due to water siphoning from the drain hose. No water leaks from connections at time of service, job complete SR#7727044732"

Near Challis Ct, Austin, TX 78737
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site to diagnose a refrigerator that is leaking in the RC. Found foam from you about cover was left in the drain during previous repair. This has clogged the drain causing it to overflow. Removed foam from drain and found all is functioning properly at this time.

Near Connemara Ln, Pflugerville, TX 78660
David  Z.

David Z.

COOKTOP KITCHENAID WCG97US0HS00 Arrived on site to diagnose cooktop with non lighting center burner. Found no spark was coming from Ignitor on center burner. Replaced spark module and retested. Unit immediately sparked and ignited. All is working as designed. Call complete.

Near Centennial Loop, Round Rock, TX 78664
James C.

James C.

WASHER WHIRLPOOL WTW7040DW0 Arrived on site and installed new bezel and screws. Verified proper fit. Job complete

Near E Greencastle Dr, Granite Shoals, TX 78654
Jacob S.

Jacob S.

DISHWASHER KITCHENAID KDTE104DSS0 Arrived onsite for unit burning up at the control board. Opened up unit. Found that control board was burned up. And wire harness damage leading to control board. Got Sr#7726997574 from safety techline. Job complete

Near Skyline Summit Vista, Wimberley, TX 78676
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW5800SW0 "Arrived on site and inspected washer and found it is leaking from a crack in the tub on the left rear side near the center. job complete"

Near Vista Ln, Austin, TX 78703
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL KDTE234GPS0 "Arrived on site and inspected dishwasher and found drain pump has failed, after replacing the drain pump dishwasher is now operating normally and will complete a diagnostic cycle. No water leaks from connections at time of service, job complete"

Near Taomina Dr, Austin, TX 78739
Clif L.

Clif L.

OVEN WHIRLPOOL WGE745C0FS01 Arrived on site to diagnose a range with burners heating at different speeds. Tested all parts and components and found no mechanical failures at this time. Advised homeowner on different styles of burners and what to expect out of performance.

Near Renaissance Trail, Round Rock, TX 78665
David  Z.

David Z.

DISHWASHER KITCHENAID KDTE104ESS1 "Arrived on site to diagnose dishwasher that I was informed is not finishing cycles or dissolving soap. Attempted diagnostics and could hear diverter motor just clicking and stopping, clicking and stopping. Will not error out either. Only error present is F7E1 No heat. Unit will not finish a diag cycle, just loops. Will need a sump with new Diverter in order to even move further. UI has to be pressed a large number of time to get buttons to respond, and replacement is also recommend.

Near Cima Serena Dr, Austin, TX 78759
Jacob S.

Jacob S.

OVEN WHIRLPOOL WFE505W0HZ0 "Arrived onsite for unit making poping noises possibly at the switch, using right front burner and unit not heating in oven. Tested unit for both issues. Could not duplicate issue with front burner. Found no issues at this time. Gave customer instruct on oven temperature setting. Job complete"

Near Persimmon Pass, Fischer, TX 78623
Al R.

Al R.

MICROWAVE BOSCH HMV8051U/01 "Arrived to inspect Bosch microwave wouldn’t start.Customer made selections and unit counted down on display, but turntable motor didn’t turn and unit didn’t work.I suspect the switches may be defective.Ordering research for possible solutions.Display works.; ordrng 1 CNOTE (RESEARCH FOR FUSES.)"

Near Clover Ln, Temple, TX 76502
Brandon C.

Brandon C.

DISHWASHER GE GSD4860JO1FF

Near Crescent Bluff, Lakeway, TX 78734
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site for dryer that had timer that would not advance. Inspected unit and work area. Tested voltage during a load and found 144.8 V from L1 to neutral, L2 to neutral, and L2 to ground. I found 248 V from L1 to L2. But had 20 V going from L1 to ground. I tested the voltage at the plug and found proper voltage. However was loosing voltage from L1 to ground at the terminal block. Advised customer to get a new cord. Call complete."

Near Copper Mountain, Waco, TX 76708
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL GSS26C5XXY02 "Arrived on site to follow up on icemaker not producing ice. Checked sensor via diagnostic mode and was gettin reading of full ice bucket / not present. Checked ice bucket and found wrong part installed. New ice bucket doesn’t have a cutout for the optical eye. All is working as designed with correct ice bucket."

Near Los Alamos Ct, Round Rock, TX 78665
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KUIC15PHZS0 "Arrived on site for mold on tubing and tank. Replaced reservoir,tube,hose,and pan water,cleaned liner. Ran diagnostics all test passed.

Near Cape Coral Dr, Austin, TX 78746
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT108FZDM05 "Arrived on site for no cool. Found traces of oil on evaporator. Installed a uv drier,attempted to install a new evaporator found about 1” to 1 1/2” of suction line unable to use lockring tool on evaporator installation,called tech support per tech support information being sent to product review team SR#7727053156; used 1 L13000622 (COUPLING (REPLENISH TO KIT)), 1 L13000818 (EXTENSION (REPLENISH TO LOCKRING KIT)), and 1 L13002334 (COUPLING (REPLENISH TO KIT)) from stock"

Near Dutton Dr, San Marcos, TX 78666
Brandon C.

Brandon C.

RANGE KITCHENAID KDRS483VBK01 "Arrived on site to replace spark modules ordered by previous tech, I replaced spark modules, burners tested good. Found stuck key error code, ordering appliance manager control and UI membrane. SR#7727042756 ; ordrng 1 W10495854 (transformr) and 1 W10852104 (cntrl-elec) and 1 WPW10116117 (swtch-memb) and 1 WPW10298120 (cntrl-elec)"

Near Sea Eagle View, Austin, TX 78738
Jonathan M.

Jonathan M.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site for microwave that was making a knocking noise. Inspected unit and work area. Tested unit during regular cycle and was unable to replicate the issue. The customer stated that the issue had kind of gotten away a few months ago but it happened again within the last week or two. She says that it doesn’t really happen very often but she just wanted to get it checked. I asked her if she had power cycled the unit before. She said she hadn’t. I power cycled the machine and tested the unit again. Unit operated as designed. I told her to call back if she started hearing it again consistently. Call complete.

Near Parker Ln, Waco, TX 76705
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site to replace previously ordered parts for refrigerator. Found unit cooling properly at this time and failure was caused by miscommunication between controls causing permanent defrost mode. Replaced main control, UI, and power supply control. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Near Tangle Ridge Ln, Georgetown, TX 78633
Robert J.

Robert J.

WASHER WHIRLPOOL NTW4516FW2 Arrived onsite for washer leaking. Ran diagnostics and tested functionality. No leaks detected at time of service. Complete

Near S IH 35 Frontage Rd, Austin, TX 78741
Scott  M.

Scott M.

WASHER MAYTAG MVWB765FW3 "Arrived on site for washer not spinning out . Ran diagnostics now error codes . Test wash agitating sounded off . Spun stator bye hand . Every so often unit would lock up . Found change in between wash plate and basket . Removed change , unit is now operating normally . Nonwater leaks detected at time of service . Job complete ."

Near Clearwater Cir, Austin, TX 78753
Robert J.

Robert J.

RANGE AMANA AGR5330BAS3 Arrived onsite for range having stuck knob. Upon inspection we found that the knob for the front left burner is stuck open. Ordering parts.. ; ordrng 1 W10141711 (valve-brnr)

Near Lehman Way, Austin, TX 78747
Kevin B.

Kevin B.

RANGE WHIRLPOOL WOS51EC0HS01 Arrived on site and inspected oven and found is isn’t hooked up to WiFi spoke with techline and they said connecting it should correct fast time on clock. SR#7727045712

Near Brentwood Dr, Austin, TX 78737
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW560CHW0 Arrived on site installed handle and name plate . No water leaks detected at time of service . Job complete .

Near W St Johns Ave, Austin, TX 78752
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRT541SZDM00 "Arrived on site , will need freezer gasket . Ordering gasket control adhesive ,thermostat . No water leaks please call to set return . ; ordrng 1 W10249196 (gasket-fip) and 1 W10866230 (thermostat) and 1 WPW10352689 (cntrl-elec) and 1 wp482338 (adhesive)"

Near W St Johns Ave, Austin, TX 78752
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site for for oven clock not keeping correct time. Performed diagnostics mode and checked for fault codes. Found none. Disassembled unit and to inspect terminal connectors and found ground loose. Corrected ground wire and assembled unit. Tested operation. Found unit not connected to WiFi. Informed customer that unit will need to be connected to WiFi to correct time issue. All other operations tested good.

Near Clubhouse Dr, Georgetown, TX 78628
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRMF706ESS01 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I placed the unit in diagnostics and ran test 56 and it showed E0-no errors for the ice maker. I ran test 57 and the ice maker harvested as designed. I ran test 45 to fill the ice tray and I could hear the valve open up, but no water entered the tray. I disconnected the file tube and found it frozen/clogged with ice. I tested the heater and could not feel it heating. I advised the customer of my findings. I am ordering the fill tube heater and will return with the prescreened parts. Will need to replace the HV control along with the heater. No water leaks observed during service.; ordrng 1 W11226501 (FILL TUBE HEATER)"

Near Parisio Ct, Leander, TX 78641
James C.

James C.

REFRIGERATOR JENN-AIR JF42NXFXDE02 Arrived on site and found freezer lights and upper fresh food lights out. Found right hand freezer light has failed. Installed new and tested. Unit tests good. Job complete ; ordrng 1 W10908166 (module)

Near Quick Silver, Horseshoe Bay, TX 78657
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS335SDHM00 Arrived on site and installed freezer door. All checks good. Unit is now operating as designed.

Near Casanova Ave, Pflugerville, TX 78660
Wesley P.

Wesley P.

WASHER MAYTAG MVWC565FW1 Arrived onnsite and found unit cam broken. Replaced cam and belt. All else checks good and is now operating as designed. Advised maintenance on repair . All checks good.

Near Rio Grande St, Austin, TX 78705
David  Z.

David Z.

WASHER WHIRLPOOL WFW560CHW1 Arrived on site to install previously diagnosed parts. Installed new UI console and retested. Unit is now working as intended. Call complete.

Near Domain Dr, Austin, TX 78758
Wesley P.

Wesley P.

RANGE KITCHENAID KSGG700ESS1 Arrived onnsite and replaced the end cap panel. All checks good. Unit is now correct.

Near W 13th St, Austin, TX 78703
Scott  M.

Scott M.

COOKTOP IKEA ICS300XS00 "Arrived on site for right front burner not sparking . Found switch had grooved itself out not allowing switch to turn . Replaced switch HARNES . No gas leaks detected at time of service . Job complete ."

Near Harold Ct, Austin, TX 78721
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for dishwasher leaking. Upon inspection we found that drain hose had not been installed. Installed drain hose onto garbage disposal and tested functionality. Everything is working properly and no leaks detected. Complete.

Near Austin, TX 78745
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF110PABB4 "Arrived on site for soap staying in bottom of dish washer . Found wash motor has failed .. Replaced sump and motor . All checked normal . Nonwater leaks detected at time of service .

Near Catherine Dr, Austin, TX 78724
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site and found unit power shorted at block. Repaired wiring, all checks good. Unit is now operating as designed."

Near E 3rd St, Austin, TX 78702
Jonathan M.

Jonathan M.

DISHWASHER FRIGIDAIRE FGID2466QB7A Arrived on site for dishwasher that’s throwing an ER code. Inspected unit and work area. ER codes are for touch pads. I power cycled the unit and had the code come up immediately. I tried to unplug the console and replug it in. The code came back up. Ordering console and rescheduling ; ordrng 1 5304506663 (console assembly)

Near Pleasant St, Gatesville, TX 76528
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF130PAHS1 "Arrived on site for dishwasher not drying dishes. Measured incoming water temperature at 120°. Performed diagnostics mode, no error codes. Monitored test cycle and checked amp draw to element. Dishwasher is not equipped with rinse aid dispenser. Found unit operating as designed. Spoke with customer on user care guide."

Near Bluffview Cove, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 Arrived on site for no ice. Found broken wires at freezer door hinge unit will need a new freezer door. Need AUTHO approval ; ordrng 1 LW10691266 (FREEZER DOOR)

Near Scenic Brook Dr, Austin, TX 78736
Al R.

Al R.

REFRIGERATOR IKEA IX7DDEXGZ002 Arrived to inspect door switch issue.Confirmed the complaint and noticed the freezer door switch was frozen in the open position.Noticed the gasket was not touching the cabinet near the switch.Used my steamer to defrost the switch and to mold the gasket to the cabinet.Also raised the door to better meet the cabinet.Job complete

Near Beachcomber Dr, Belton, TX 76513
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onsite for lights not turning on in unit. Tested unit. Found that light in the freezer compartment was not working. Ordered part. Rescheduled with customer. Customer already has LBH; ordrng 1 W11205083 (module)

Near Angel Hill Rd, Niederwald, TX 78640
Robert J.

Robert J.

OVEN KITCHENAID KOST100ESS03 Arrived onsite for oven not having power. Ran diagnostics and found that the thermal fuse was blown and the blower motor was not working. Replaced fuse blower motor and control board. Tested unit and everything is working properly. Complete

Near S 1st St, Austin, TX 78704
Kevin B.

Kevin B.

DISHWASHER KITCHENAID KDTE104DSS0 "Arrived on site and inspected dishwasher and found diverter housing is leaking. after replacement leaking has stopped. No further repair is required at this time, job complete"

Near Grassy Field Rd, Austin, TX 78737
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived on site for refrigerator loud noise. Tested and inspected unit and found copper tubing as well as condenser loose and rubbing and rattling. Made needed adjustments and tighten. Tested unit and all operations are normal. No water leaks present at time of service.

Near Foreston Dr, Austin, TX 78754
Wesley P.

Wesley P.

REFRIGERATOR AMANA ARS9168AW Arrived onnsite and replaced icemaker hose during testing due to leak along center of hose and mold. Later determined leak from condensation forming along exterior sealed line. Advised on findings.

Near Washington Square, Austin, TX 78705
Andy  B.

Andy B.

OVEN WHIRLPOOL WFE515S0ES2 Arrived on site for range oven not heating. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Nathan Scott Way, Manor, TX 78653
Wesley P.

Wesley P.

WASHER AMANA NTW4516FW2 Arrived onnsite and found possible signs of control failure Would not run a calibration.Was advised has off balance loads frequently. Tested spin and found unit spinning properly. Draining properly also. Advised customer on findings. Advised on readjustment of clothing and drain and spin cycle.

Near Ray Wood Dr, Austin, TX 78704
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWX655DW0 Arrived on site for washer that would not operate. Inspected unit in work area. Unit is placed on front outside deck away from water line connections. Customer has this hooked up to an extension cord. Customer advised the it wouldn’t spin out enough to dry his clothes. Placed unit into service diagnostics and found an F8 E1 (long/no fill) error code. Placed unit into a manual test due to no water line connections and was able to get the machine into a low speed and high speed spin with no issues. I was also able to get the agitation to work as designed. Issue is with the amount of water coming into the unit. Unit is operating as designed.

Near Raby Rd, Eddy, TX 76524
Jonathan  S.

Jonathan S.

OVEN KITCHENAID KODE300ESS03 "Arrived on site for double oven. Top oven convection fan making intermittent noise and liquid in between oven door. Found thermal expansion causing fan failure with fan. Removed fan blade and nut, installed new. Tested convection fan operation. Estimate good for 30 days. All else tested good."

Near Sarazen Loop N, Georgetown, TX 78628
Brandon C.

Brandon C.

REFRIGERATOR JENN-AIR JS48NXFXDE00 "Arrived on site for customer complaint of lights in freezer not working, found upper right side light module failed, I replaced module, unit tested good,

Near Scenic Overlook Dr, Austin, TX 78734
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL GC3NHAXVY01 "Arrived on site to replace control, after replacing control, unit tested good.

Near Lost Meadow Trail, The Hills, TX 78738
Robert J.

Robert J.

WASHER MAYTAG MVWB835DW3 Arrived onsite for washer making squeaking noise. Ran diagnostics and found that the gearcase was squealing during spin cycle. Complete

Near Dupree Ln, Austin, TX 78748
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FBS00 Arrived on site for low ice and water leaking. Diagnosed water leaking from icemaker. Ran diagnostics good air flow from ice box fan. Replaced icemaker ran fill test no leaks from icemaker.

Near Bounty Trail, Austin, TX 78749
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRF555SDHV01

Near Indian Paintbrush Dr, Kyle, TX 78640
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site for no ice and not cooling. Compressor and fans not running,ran diagnostics fans passed,icemaker harvest passed,good air flow from fan,powered unit on and off from ui compressor not powering on. Power cycled unit from plug,compressor powered on diagnosed faulty main control,ordering new main control ; ordrng 1 W10807590 (CONTROL)"

Near Anthem Ln, New Braunfels, TX 78132
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "arrived on site to inspect refrigerator ice maker and water dispenser not working. Upon further inspection, I tested the water dispenser and very little water dispensed. I removed the filter and installed the bypass and the water dispensed as designed. I advised the customer that they would need to purchase another filter as theirs is defective. No water leaks observed during service, job completed."

Near Summit Ridge Dr N, Lago Vista, TX 78645
Al R.

Al R.

RANGE WHIRLPOOL WFC150M0EW3 "Arrived to inspect range oven not heating.Confirmed the complaint and checked bake, broil and fuse.All checked good.Removed and replaced the control, reassembled and unit began heating properly.Customer satisfied.Job complete"

Near S 9th St, Temple, TX 76504
Kevin B.

Kevin B.

RANGE KITCHENAID KDRS467VSS04 Arrived on site and inspected range and found that wind oven door is closed it does not keep door switch pressed and light will turn back on. Hinges appear to be operating normally but recommended to customer that a small neodymium magnet be attached to the door to take up the necessary space. Previous technician had used a shim which worked until it melted. Reported to MS.

Near Schulle Ave, Austin, TX 78703
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived onsite for refrigerator light not coming on and gasket being torn. Upon inspection we found the right side refrigerator door switch is not working. And right side door gasket torn. Ordering parts office to reschedule. ; ordrng 1 W11384469 (SWITCH)

Near Tallow Tree Dr, Austin, TX 78744
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WFG530S0ES1 Arrived on site for range oven not heating. Inspected unit and work area. Found pan hanging on bottom drawer and interfering with spark igniter. Performed temperature test on bake maiden at 350°. Found unit within range. Spoken with customer on failure. All tested good.

Near Russet Trail, Georgetown, TX 78628
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTE704DSS0 "Arrived on site for customer complaint of unit leaking, found leak coming from sump assembly seal, I replaced sump assembly, unit tested good.

Near Dolcetto Ct, Spicewood, TX 78669
Wesley P.

Wesley P.

REFRIGERATOR IKEA IX6HHEXDSM03 "Arrived onnsite and was able to correct existing filter head. Stuck cap. Removed cap. All checks good, unit is now operating as designed."

Near S L Davis Ave, Austin, TX 78702
Lou S.

Lou S.

OVEN WHIRLPOOL WOD51EC0HS01 "arrived on site to inspect wall oven temps. Upon further inspection, I placed the unit in diagnostics showing no error codes and checked all components. All components were good. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My temp readings at preheat was 428 degrees. My next five readings were 334, 388, 331, 392, 348 for an average temp of 358 degrees. No repairs are needed at this time as the average temp is within the 10 degrees above/below preheat temp. Notified builder that the unit will have to be connected to the WiFi once home is occupied in order to receive any software updates, job completed."

Near Flintlock Dr, Leander, TX 78641
Al R.

Al R.

DRYER MAYTAG MEDC465HW0 Arrived to inspect dryer not starting.Confirmed the complaint and checked continuity and all aspects of the unit work.Checked voltage at the back of the unit and gotL1/L2= 247L1/N= 26L2/N= 121Advised customer the unit works as designed, the outlet is the issue.Customer to contact maintenance of apartment for repairs.Job complete"

Near N Main St, Belton, TX 76513
Al R.

Al R.

COOKTOP WHIRLPOOL WFE505W0HB1 Arrived to install previously ordered parts.Removed and replaced the infinite switch Ordering Left rear (W11171119).To complete the repair.Office to reschedule with customer due to customers schedule.; ordrng 1 W11171119 (LEFT REAR ELEMENT (SMALL))

Near Prewitt Ranch Rd, Killeen, TX 76549
James C.

James C.

WASHER MAYTAG MVWB835DW3 Arrived on site and tested operation. Found ui responds to enter diagnostics but no other functions working. Verified harness is good and control indicating 5v dc is present. Unit has communication error f6e2. Unit will need new console to repair. Also ordering control Incase console has damaged control. ; ordrng 1 AUTHO (PART AUTHO) and 1 W11115285 (panel-cntl) and 1 W11170706 (cntrl-elec)

Near Los Escondidos, Marble Falls, TX 78654
Robert J.

Robert J.

DISHWASHER KITCHENAID KUDE50CXSS9 Arrived onsite for dishwasher leaking. Ran diagnostics and found that the sump was leaking. Installed new sump motor and tested. Everything is working properly. No leaks detected at time of service. Complete

Near Harleyhill Dr, Austin, TX 78745
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS555SIHZ01 Arrived on site to diagnose a refrigerator with a damaged door. Found freezer door dented on lower section. I was sent with RC door today and not FC door. Office will need to order door and set return appointment. ; ordrng 1 LW11026425 (DOOR FC)

Near Elk Horn Dr, Pflugerville, TX 78660
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF760SADM2 "arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics and tested. Water dispensed into the tub but the motor failed to come on. Dispenser, drain pump, and element all operated as designed. I removed and replaced the sump/motor assembly and retested. Unit is operating as designed. No water leaks observed during service, job completed.

Near Burr Pkwy, Leander, TX 78641
Jonathan M.

Jonathan M.

MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site for microwave that would not turn off and popcorn cycle and counter top light would not turn off. Inspected unit and work area. Found control and humidity sensor bad due to grease leaks inside the cavity. Replaced both and tested unit. Unit worked as designed

Near High Bluff Cir, Temple, TX 76502
Lou S.

Lou S.

WASHER WHIRLPOOL WTW4855HW1 "arrived on site to inspect washer staying in rinse cycle. Upon further inspection, I placed the unit in diagnostics showing error code F7E1. Cleared the code and continued with testing. The unit operated as designed until it got to the agitation and spin modes and the basket failed to move. I drained the water and unplugged the unit. I was able to spin the basket freely by hand. Following the tech sheet, I test3d the actuator and found it not good. I removed and replaced the actuator and retested and the unit failed. When in agitation and spin modes, I could hear the motor humming, but the basket did not move. I tested the motor and it is good. I advised the customer of my findings. I am ordering the capacitor, along with the motor and gearcase and will return with all prescreened parts. No water leaks observed during service.; ordrng 1 W10832724 (drive motor) and 1 W11035747 (gearcase) and 1 W11395618 (CAPACITOR)"

Near Earl Keen St, Andice, TX 78628
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH31017HS2 "arrived on site to inspect microwave radiation leaks. Upon further inspection, using a leakage detector, I tested the unit and found 8 milliliter per CM coming from the left upper and lower corners of the door (hinge area). I contacted Techline and spoke to Andrew and advised of my findings. Andrew recommended to replace the door and provided file #7727053823 then transferred my call to the Safety Dept. I spoke to Mike and advised of my findings and advised that I was advised to replace the door. Mike spoke to the customer regarding their information. Unit was left unplugged until repairs can be made. Ordering the door and scheduled return service.; ordrng 1 TOOL (MW LEAK DETECTOR) and 1 W11173813 (DOOR SS)"

Near Shearwater Ln, Leander, TX 78641
Andy  B.

Andy B.

DISHWASHER MAYTAG MDB7759SAS1 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Found that Harness for UI to control will need to be replaced as well to complete repairs. Ordering needed part. no water leaks present at time of service.; ordrng 1 W10401501 (wire)

Near Co Rd 139, Hutto, TX 78634
Jacob S.

Jacob S.

RANGE KITCHENAID KSEG700ESS3 "Arrived onsite for unit not responding for number 3 and oven light. Tested unit. Found that panel did not respond well to touch. Could not replace UI control, part arrived damaged. Ordered new part. Rescheduled with customer.; ordrng 1 W11105615 (cntrl-elec)"

Near Blue Water Dr, Canyon Lake, TX 78133
Andy  B.

Andy B.

WASHER WHIRLPOOL WFW6620HC0 Arrived on site for washer leaking and not spinning out properly. Tested and inspected unit and found all spinning and draining operations to be normal ran unit about 45 minutes and took top and back off and found no water leaks. Customer stated that he would like to have us come back and he will run the unit with clothes in it when we are one the way to pin point leak. No water leaks present at time of service but advised customer to keep close eye on unit to prevent water damage risk. ; ordrng 1 W11316604 (hose) and 1 W11318755 (drawer) and 1 W11318830 (tank)

Near Bird Call Pass, Austin, TX 78754
Al R.

Al R.

WASHER MAYTAG MVWB765FW1 Arrived to inspect washer off balance load error.Ran diagnostics test mode and unit tested as designed.Went over proper loading and detergent usage for particular loads.Calibrated the unit also.All water lines were dry at the time of service.Job complete

Near Lubbock Dr, Copperas Cove, TX 76522
Jacob S.

Jacob S.

REFRIGERATOR GE GFE26GGHGBB "Arrived onsite for filter not fitting into slot. Tested unit. Found that filter base got stuck. Freed up filter base. Put in new filter. Tested unit, unit test good. No leaks at this time. Job complete"

Near FM 20, Dale, TX 78616
Robert J.

Robert J.

OVEN WHIRLPOOL WOD51EC0AS05 Arrived onsite for oven door error code f5 e4 ran diagnostics and found no issues. Reset code and tested door locks everything is working properly.

Near Oak Bluff Trail, New Braunfels, TX 78132
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived onsite to replace parts previously ordered. Installed new top rack and tested. Everything is working properly. Complete

Near Founders Park, Canyon Lake, TX 78132
Brandon C.

Brandon C.

UNKNOWN ROPER BSC123

Near Old San Antonio Rd, Buda, TX 78610
Scott  M.

Scott M.

WASHER MAYTAG MVWB835DW3 "Arrived on site , replaced gearcase . Rotor looked in good shape . Ran calibration and test wash. All check good. Nonwater leaks detected at time of service ,job complete"

Near Pigeon Forge Rd, Pflugerville, TX 78660
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFE515S0ES2 Arrived on site and found short at the power block. Replaced terminal block. All checks good. Unit is now operating as designed.

Near Charles W Fairbanks Cove, Manor, TX 78653
Kevin B.

Kevin B.

FREEZER MAYTAG MZF34X20DW01 "Arrived on site and found freezer in a bakery cafe, spoke with techline and they documented situation. This freezer is not designed for commercial applications. 7727032082"

Near Brodie Ln, Austin, TX 78748
Wesley P.

Wesley P.

OVEN KITCHENAID KODE300ESS04 Arrived onnsite and found same issue of new rack not matching and not fitting. See pics to order right rack. Ordering research on sliding rack to repair. Office to inspect to pic prior to reschedule. ; ordrng 1 SLIDINGRACK (RESEARCH PICS)

Near Grapevine Ln, Austin, TX 78759
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRS973CIDM00 "Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the fan scroll, evaporator cover, and the UI. I set the unit on basic defrost. I ran a forced defrost and the unit is working as designed. Call complete."

Near Jacksboro Trail, Austin, TX 78717
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB765FW3 "Arrived on site for washer that has multiple issues with the lid lock, lid, and PF code. Inspected unit and work area. Placed unit in service diagnostics and found a F5 E2 (lid lock failure), F5 E3 (lid lock will not unlock), and F2 E1 (UI stuck button) codes. Unit lid had been damaged during a spin cycle where the customer had lifted the lid to stop the cycle. That was when he noticed the lid lock was not locking all the time. Lid was not engaged into the correct spot where it needed to for the lid lock to function properly. Customer also stated the PF code only came on when the lid would not lock. Replaced lid and tested unit. Unit worked as designed. I did notice that the feet were unlevel. Adjusted the feet and calibrated the unit. Unit is working as designed. Call complete."

Near Oak Springs Dr, Waco, TX 76712
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTM404ESS3 "arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics showing error code F9E4. Clear3d the code and continued with testing. Unit appeared to be operating fine, but I could not hear the water sloshing from the spray arms moving. I removed the outer door panel and tested points P5-2 to P6-3 and got nothing. I removed and replaced the control and retested and the spray arms continued to not function. I removed and replaced the sump/motor assembly and retested and the unit is operating as designed. No water leaks observed during service, job completed."

Near Kodiak Trail, Cedar Park, TX 78613
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site for washer that is leaking. Inspected unit and work area. Placed unit in service diagnostic mode and found an F0 E5 (off balance load) error code. Tested it in a service diagnostic cycle. Unit operated as designed. Had customer run a regular load and found no issues with the unit. Removed driN pump filter and found some lint, hair, and a hair band in the filter. Cleaned filter and tested unit. Unit operated as designed. Call complete."

Near Ledge Stone Dr, McGregor, TX 76657
Jacob S.

Jacob S.

WASHER WHIRLPOOL WTW8900BC0 Arrived onsite for unit getting Sd error code. Tested unit. Found that control board was bad. Ordered parts. Rescheduled with customer. ; ordrng 1 W10761026 (cntrl-elec)

Near Old Colony Line Rd, Lockhart, TX 78644
Jacob S.

Jacob S.

WASHER WHIRLPOOL WTW4616FW2 Arrived onsite for unit making loud squeaking sound during spin cycle. Tested unit. Found that suspension was bad. Replaced suspension. Tested unit. Unit test good. No leaks at this time. Job complete

Near Windsor Blvd, Lockhart, TX 78644
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ04 "Arrived on site for no cool. Pierced low side pressure reading 0 with no frost pattern diagnosed a faulty compressor. Replaced the compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"

Near Little Texas Ln, Austin, TX 78745
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW5000DW2 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and ran and watched full quick cycle and all operations are normal. Also instructed customer on use and care and practice for best performance as well as proper loading. No water leaks present at time of service.

Near Ballerstedt Rd, Elgin, TX 78621
Lou S.

Lou S.

WASHER WHIRLPOOL WTW5000DW2 "arrived on site to inspect washer with no power. Upon further inspection, I attempted to place the unit in diagnostics and it failed. I checked voltage at the outlet and found none. Found that the GFCI breaker had tripped. Cycled power and retested and the unit showed no error codes and operated as designed. Advised the customer that the breaker could be weak and needs to be checked. No water leaks observed during service, job completed."

Near Cibolo Trace, Austin, TX 78717
Lou S.

Lou S.

RANGE WHIRLPOOL WFG515S0ES1 "arrived on site to inspect range cooktop burners. Upon further inspection, I tested all of the cooktop burners and the two left burners did not ignite properly. I removed and replaced both burner heads and retested and the unit is operating as designed. No gas leaks detected during service, job completed."

Near Hedera Dr, Austin, TX 78717
Scott  M.

Scott M.

WASHER WHIRLPOOL NTW4516FW3 Arrived on site for not filling . Actually the complaint is water on the floor and unit is walking .ran diagnostics only error was suds . All checked normal in both manual and auto tests . Did find customer is using a non HE soap . Instructed customer on proper soap usage .

Near Austin, TX 78724
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "arrived on site to inspect dishwasher rack issues and gasket issues. Upon further inspection, i found the dispenser door gasket hanging out and the upper rack left adjuster wheel broken. I removed and replaced the dispenser and both adjusters and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."

Near Warwick Cove, Cedar Park, TX 78613
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site for , installed fresh food gaskets on both door and both freezer door rails . All doors are now sealing properly . No water leaks detected at time of service . Job complete ."

Near Loadstone Cove, Austin, TX 78724
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ00 "Arrived on site for damaged door. Found damaged fresh food door,removed damaged door installed a new fresh food door checked door seal good installed nameplate"

Near Guadalupe St, Austin, TX 78701
James C.

James C.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site and tested operation. Found right rear burner turns off before getting low. Found set screw turned completely down. Adjusted valve for proper gas flow. Unit tests good. Job complete

Near Archer Ln, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for damaged door. Found damaged fresh food door,removed damaged door installed a new fresh food door checked door seal good installed nameplate"

Near Guadalupe St, Austin, TX 78701
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWX655DW0 "Arrived on site for washer that would not agitate. Inspected unit and work area. Placed unit in service diagnostics and did not get any error codes. Placed unit into auto test and found agitator motor running but agitator not catching on the motor. The agitator would spin but sounded like it was not seated correctly on the motor and was spinning freely. Removed agitator and found it warped. Replaced wash plate and tested unit, unit began to work as designed. Call complete."

Near Cherry Hill Square, Waco, TX 76708
Andy  B.

Andy B.

REFRIGERATOR KENMORE 795.773126 Arrived on site for refrigerator not cooling. Checked RC and FC and found both warm. Checked amp draw and found at 0.48 removed evaporator cover and found no frost pattern. Did SS pre check. Customer will need Compressor and evaporator replaced to complete repairs.

Near N Lund Rd, Coupland, TX 78615
Brandon C.

Brandon C.

ICE MACHINE KITCHENAID KUIC15PHZS0 "Arrived on site for customer complaint of ice machine needing cleaning, I ran diagnostic tests and unit passed all tests, customer had some cleaner and we started a cleaning cycle.

Near Hayden Bend, Bee Cave, TX 78738
Robert J.

Robert J.

FREEZER WHIRLPOOL WRF767SDHZ00 Arrived onsite for freezer light not working. Found low amount of illumination from lamp. Removed module from liner wires came out without connection.

Near Heather Glen Dr, New Braunfels, TX 78130
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRSC503ESS00 Arrived onsite for refrigerator making noise. Ran diagnostics and found a tube rubbing against another tube causing a clacking noise. Adjusted the tube and tested. Noise is gone. Complete.

Near Aquarena Springs Dr, San Marcos, TX 78666
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for refrigerator that’s not dispensing ice. Inspected unit and work area. Tested refrigerator through icemaker self diagnostics and found that all parts passed. Tested the ice maker fill tube heater and it passed. Checked door ice box thermistor and found temperature at -2 degrees. Removed ice maker and found one of the blue wires cut. Customer also complained about his door alarm not going off. Opened both doors for 10 minutes and found the door ajar light flickering but no sound. Ordering the fill tube assembly, user interface, and design both door switches. . ; ordrng 1 W10895492 (cover) and 1 W10921527 (cover) and 1 W11314429 (PANEL-UI) and 1 W11366500 (FILL TUBE)"

Near Vista View Dr, Waco, TX 76712
Jacob S.

Jacob S.

RANGE FRIGIDAIRE PLCS389ECG Arrived onsite to replace bake element that previous tech ordered. Replaced bake element. Tested unit. Unit test good. No issues at this time. Job complete.

Near Trinity St, Lockhart, TX 78644
Scott  M.

Scott M.

RANGE WHIRLPOOL WEG730H0DS0 "Arrived on site replaced switch membrane ( control not needed ). Tested unit ,preheating and all features fuctioning . No new errors . No gas leaks detected at time of service . Job complete ."

Near Rosedale Ave, Austin, TX 78756
Lou S.

Lou S.

WASHER WHIRLPOOL WTW8040DW2 "arrived on site to inspect washer leaking water from the dispenser area. Upon further inspection, I found water in the basket from the dispenser dripping. Placed the unit in diagnostics and tested. At the end of testing, the water continued to flow from the dispenser. I remember the water hoses from the valve and found a large amount of oxidation debris in the cold water hose and a small amount in the hot water hose. Also found a sandlike debris in the cold valve. . I removed and replaced the valve and calibrated the unit. Retested and the unit operated as designed."

Near Lockhart Loop, Georgetown, TX 78628
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS321SDHB01 Arrived to inspect ice maker issues.Confirmed the complaint and noticed the rail holding the ice bin assembly was loose.Tightened the screws and also added 2 matching screws to brace the rails into the cabinet.Customer satisfied.All water lines were dry at the time of service.Job complete

Near Limestone Ln, Copperas Cove, TX 76522
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site and found both lights flickering again. Installed both fresh food and freezer lights. Unit tests good. Job complete

Near W Main St, Little River-Academy, TX 76554
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site to install previously diagnosed parts. Installed new icemaker, heater, fill tube and cover panel. Retested and was able to get unit to cycle and fill. All is working as designed. Call complete."

Near Misty Brook Dr, Austin, TX 78727
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for ice maker and fill tube replace. Removed ice ,maker and tube, replaced tube and ice maker, and tested and filled into mold, no overspray"

Near Rolling Creek Rd, Pflugerville, TX 78660
Robert J.

Robert J.

REFRIGERATOR LG LMXS27626D/01 Arrived on job for complaints of frost in refrigerator. Found the mullion between drawer in freezer not sealed. ; ordrng 1 AGU74149002 (PLATE ASSY)

Near Bilbrook Pl, Austin, TX 78748
Robert J.

Robert J.

RANGE WHIRLPOOL WFG525S0HS1 Arrived on job for concerns about oven after grease fire. Customer used fire extinguisher to put fire out and wants it checked for safety. Heated up oven and checked under oven bottom for extra grease non found.

Near Bridgestone Way, Buda, TX 78610
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL MEDB850YW2 Arrived on site for dryer not heating. Performed diagnostics and tested voltage to unit and found 240 volts to unit. Disassembled to test element and fuses. Found heating element has been replaced with wrong casing and possibly wrong element (see SD-QUICKPIC). Found opened thermal fuse. Will need to replace element complete assembly with casing and thermal fuse. Found upper casing not available. Contacted parts department and found casing may be available at end of February (SR).

Near Pinehurst St, Meadowlakes, TX 78654
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRV986FDEM00 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the UI and tested the unit. The unit was working as designed. After talking with mr a little more about what had been happening I opened the deli drawer and noticed the deli UI wasn’t on and after a few seconds it lit up. I tested the deli drawer door switch and found it failing in the open and closed positions. The door switch needs to be replaced to complete service. Ordering W11384469 SWITCH; ordrng 1 W11384469 (SWITCH)

Near Simbrah Cove, Cedar Park, TX 78613
Brandon C.

Brandon C.

ICE MACHINE WHIRLPOOL WUI75X15HB00 "Arrived on site for customer complaint of unit not making ice, I put unit into diagnostic mode and found a faulty sensor on the recirculating pump, I replaced the recirculating pump with sensor unit tested good."

Near Bella Riva Dr, Austin, TX 78734
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "arrived on site to inspect refrigerator filter installation. Upon further inspection, I found that the customer could not get their water filter installed. Once I got it installed it began to make a loud rumbling noise. I removed it and found it to be a universal filter and not a whirlpool brand filter. I demonstrated, to the customer, why the universal filter won’t work. Offered a filter to the customer, but the filter that was prescreened for me today was the wrong filter. Recommended that the customer purchase a whirlpool approved filter, Rain Drop #1. No water leaks observed during service, job completed."

Near S Lakeline Blvd, Cedar Park, TX 78613
James C.

James C.

FREEZER WHIRLPOOL WSZ57L18DM03 Arrived on site and found no refrigerant in system and oil has leaked from compressor. Installed new compressor and drier. Vacuumed system to clear contaminants and test for leaks. Charged with 4.8oz 134a and tested operation. Unit tests good. Job complete

Near Hartrick Bluff Spur, Little River-Academy, TX 76554
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS325SDHW01 Arrived onsite for the refrigerator fresh food compartment freezing food. During testing found that the diffuser damper door is not closing. Replaced diffuser and it tested good. Complete

Near Sunny Slope Dr, Austin, TX 78703
Jonathan M.

Jonathan M.

REFRIGERATOR KITCHENAID KRFF507ESS00 "Arrived on site for refrigerator that it was not cooling or freezing. Inspected unit and work area. Took temps in refrigerator and freezer section. Refrigerator was sitting at 44° and the freezer was sitting at 19°. Removed evaporator cover and found no frost on the evaporator. Checked pressure on my high and low side at the compressor and found it at 115 psi on my high side and -18 on my low side. Checked for leaks and found a leak at the compressor joint from the dye drier. Ordering sealed system components ( dye drier, service taps, evaporator , and compressor ). Will have office call to schedule return.; ordrng 1 8201675 (compressor) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)"

Near Old Fort Gates Rd, Gatesville, TX 76528
David  Z.

David Z.

DISHWASHER MAYTAG MDB8959SFZ4 Arrived on site to diagnose dishwasher with issue with upper left track. Examined unit and found left track had separated and broken. Replaced Left track and retested. All is working as designed. Call complete.

Near Eagles Glen Cove, Austin, TX 78732
Jonathan M.

Jonathan M.

DISHWASHER WHIRLPOOL WDT780SAEM1 Arrived on site for dishwasher that is not heating. Placed unit into a service diagnostic cycle and found an F7 E1 ((no heat) error code. Placed unit into a diagnostics cycle and found no heat coming from the heater. Checked resistance at the control from the P3 and P4 connectors. Found heating element to be within range. Checked heater relay at control and found it open. Replaced control and tested unit. Unit worked as designed. Call complete.

Near Country Ln Dr, McGregor, TX 76657
Al R.

Al R.

DRYER MAYTAG MEDB835DW0 Arrived to inspect dryer not completing cycles.Confirmed the complaint and checked voltage and got 125/122/247 at both the outlet and in diagnostics test mode.Called Whirlpool Tech line and spoke with AUSTINAdvised them of customers issues.Was advised to Resistance to motor should be 6 ohms ohms of resistance Main harness may be issue.SR # 7727036474Called back and spoke with ANDREW unit therm was replaced.I ran the unit for timed cycle and unit completed the cycle

Near Endicott Dr, Killeen, TX 76549
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site and found sitting at the bottom of the freezer door is slowly dripping water, replaced the fitting and it is now operating normally. No water leaks from connections at time of service, job complete"

Near Tree Duck Dr, Austin, TX 78748
Al R.

Al R.

OVEN WHIRLPOOL WFG524SLAB2 Arrived to inspect gas range oven not working.All burners work properly but oven control displayed a CLEAN symbol.Determined the issue was a defective control.Job complete

Near Cottonwood Dr, Copperas Cove, TX 76522
David  Z.

David Z.

OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site to diagnose wall oven that was performing random actions on key presses when oven door is open at times. Customer showed me several videos of what is happening. When door is opened you would see random letters, or menus start cycling if any moisture got near the UI. Ordering a new updated console / UI to rectify. Ordering W11297709 console. . Updated new model and serial since unit was replaced.; ordrng 1 W11297709 (console)"

Near Plumewood Dr, Austin, TX 78750
Robert J.

Robert J.

DRYER WHIRLPOOL WED5000DW2 Arrived on job for complaints of not drying. Found the air flow poor. Disconnect vent from home and air flow strong. Instructed customer to have vent cleaned.

Near Violet Ln, Kyle, TX 78640
Kevin B.

Kevin B.

OVEN KITCHENAID KSGG700ESS1 "Arrived on site to replace control and console diagnosed by previous technician. Console is dented on the left-hand side and will need to be re-ordered. Replaced it anyway, customer asked if oven would bake now, Attempted to start bake and broil cycles and neither igniter fired. Will need to bring back a new console igniters, and spark modules to correct issue. Parts cost by item if needed; ordrng 1 W11029431 (panl-cntrl) and 1 WPW10324262 (igntr-oven) and 1 WPW10333842 (igntr-oven)"

Near Hometown Pkwy, Kyle, TX 78640
James C.

James C.

REFRIGERATOR KENMORE 253.5466241 Arrived on site and tested operation. Found unit operating properly and no odd sounds. Inspected for obstructions in fan and ice maker and found none. Unable to duplicate issue at time of service. Customer stated it happens about 3 times per day. Asked tenant to open the fresh food door to test if sound is louder in fresh food. Also close fresh food and open freezer to see if sound is louder there as well. Job complete

Near Nassau Cir, Georgetown, TX 78633
David  Z.

David Z.

MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site to diagnose microwave / oven combo that was throwing an F1E4 error. On arrival found UI was unresponsive. Had to power cycle UI to be able to use it. Once UI came on was able to check diagnostics and interlocks. The right interlock is stiff and needs to be replaced. You have to push extra hard on the door to trigger it, which seems replacement. Also replacing UI as it has to constantly be power cycled to work. Will need 2MAN for this job, the oven does not for the cavity well, and one side has wall next to it for a short distance making using an oven dolly hard. I was barely able to get the oven even a little,bit pulled forward due to the cavity design, and after it dove back hard. Cavity may need work from builder. Checked interlock bag and found broken plastic on the new interlocks, and they are defective. Ordering W11033422 interlock, W11297728 UI console, 2MAN. Office to reschedule 2MAN. ; ordrng 1 2MAN (2MAN JOB) and 1 W11033422 (i

Near Windroot St, Austin, TX 78728
Lou S.

Lou S.

COOKTOP WHIRLPOOL WCG55US6HS00 "arrived on site to inspect cooktop gas leak. Upon further inspection, when the customer opened the cabinet doors slow the unit, I could smell a strong order of gas. Using my liquid gas detector, I found that the hose connection to the regulator was leaking. I turn3d the as off and repairs,of dryer connection and found nothing working with the adaptor nor the hose. I reassembled the hose to the regulator and checked again and still leaking. I removed and replaced the regulator and checked the NG setting and retested and found no leaks. Advised customer that if the leak comes back, the adaptor and hose would need to be replaced. No gas leaks detected at the end of service, job completed."

Near Quercia Dr, Austin, TX 78717
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WFW5620HW0 Arrived on site for washer that was still walking. Inspected unit in work area. Found feet on level again and adjusted them all the way down to the floor. Tested unit in diagnostics mode and found unit to be working as designed. Had customer run through a quick wash with sheets and towels and found the unit to vibrate but not walk. Tightened the screws from pedisol to washer and unit operated as designed. Call complete.

Near Woodway, TX 76712
Paul R.

Paul R.

MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived onsite for the microwave with an F4E1 error to take pics of possible damage to the cabinet because the oven fell back when the previous tech tried t pull the oven out. I found one screw hole on the bottom right side of the front cabinet trim had split out but it’s not coming out past the trim of the oven. I found no bottom in the cabinet under the oven. The oven is being supported by the face trim on the cabinet and a small board running from left to right in the rear of the oven. I talked to the builder, Josh, and explained all of this. Josh is going to get the cabinet corrected. Ms heard my conversation with Josh on her speaker phone. After power resetting the unit, I erased the F4E1 cavity thermistor error and tested the microwave. The unit worked as designed and the error didn’t return. Call complete."

Near Windroot St, Austin, TX 78728
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSC500ESS00 "Arrived on site for ice issues. Ran diagnostics,optics passed ran harvest test passed ice dumped ran fill test passed no failure in diagnostics,changed defrost setting to basic lowered freezer temp."

Near Shoal Creek Blvd, Austin, TX 78756
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site and inspected refrigerator and found fresh food evaporator is frozen over. Took one picture. Refrigerator will need to be defrosted And thermistor replaced and moved to correct location. Will bring back control board and user interface to be replaced if needed. No water leaks from connections at time of service customer has read and signed the defrost waiver.; O-emld tckt

Near Wimberly Ln, Austin, TX 78735
David  Z.

David Z.

MICROWAVE WHIRLPOOL WMHA9019HZ01 Arrived on site to diagnose microwave with lines through display on door. Replaced door as shaking harness made no difference. Repowered and display was working as designed. Call complete.

Near Cedar Branch Dr, Austin, TX 78727
Lou S.

Lou S.

DISPOSAL WHIRLPOOL GC1000PE4 Arrived for disposal not operating. Found disposal smoking during operation. Replaced disposal. Job complete.

Near C-bar Ranch Trail, Cedar Park, TX 78613
Richard P.

Richard P.

DRYER WHIRLPOOL CED9150GW1 Arrived onsite for the dryer with out of order and error code d5. Called tech line and they stated that the error code d5 stands for coin blockage.. Hooked the correct connectors back together and set the price and dryer is working good. Complete

Near Oak Springs Dr, Austin, TX 78702
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0AS00 "arrived on site to inspect wall oven no operation. Upon further inspection, I pulled the unit from the wall and tested the fuse, thermostat and elements. I found the fuse is bad.. I removed ad replaced the fuse and tested ad the unit is operating as designed. Job completed."

Near Estrella Crossing, Georgetown, TX 78628
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on job for complaints of not washing. Ran diagnostics and found wash motor not running. Ordered sump.; ordrng 1 W11025157 (pump&motor)

Near Arapaho Dr, Kyle, TX 78640
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL KDTM354DSS4 Arrived onnsite and quoted full price for sump and motor swap to repair leak. Replaced sump and motor. Advised on repair.

Near Ramsey Ave, Austin, TX 78756
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "arrived on site to install previously diagnosed and ordered part. Due to the IM fill tube leaking, I removed and replaced the fill tube and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Near S Gadwall Ln, Cedar Park, TX 78613
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for ice build up in freezer. At time of visit no ice formation in freezer,found indentations on inner portion of freezer gasket,remolded freezer door seal checked door seal around cabinet good,changed defrost setting to basic. Advised customer to open freezer door from either middle or right side to prevent door from misaligning"

Near Cripple Creek Dr, Austin, TX 78758
Tyler B.

Tyler B.

REFRIGERATOR FRIGIDAIRE LFSS2612TP "Arrived to inspect unit with broken face cover. Was sent with black paddles when u it is white, will need to return with white cover ; ordrng 1 241679001 (cover)"

Near Loch Linnhe Loop, Pflugerville, TX 78660
Jonathan M.

Jonathan M.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site for dishwasher that is not drying. Inspected unit and work area. Placed unit in service diagnostics mode and found no error codes. Customer stated that she was having water droplets at the top that rained down on her dishes and that the dishes themselves weren’t completely dry. I did notice no rinse aid in the dispenser. Customer stated that she was in fact using the rinse aid. Ran through an auto test and found the unit heating at the end of the cycle. Explained that this was normal operation and gave her some helpful pointers on how to ensure maximum dryness. Call complete.

Near Waverly Dr, Hewitt, TX 76643
Lou S.

Lou S.

DRYER WHIRLPOOL MEDB835DW4 "arrived on site to inspect dryer with clothing stuck in vent. Upon further inspection, I found a sock stuck in the blower wheel. I disassembled the unit and found a sock wrapped in the blower wheel. Once removed, I inspected the wheel and housing and neither had any damage. Reassembled the unit and tested ad it operated as designed. No lint observed during service, job completed."

Near Juniper Rim Rd, Leander, TX 78641
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for the refrigerator to replace the previous diagnosed parts. When I arrived the unit was working again. I replaced the power supply control. The unit is working as designed. I explained to ms that there could be more issues or the power supply could have been the only issue but there is no way of knowing at this time since it was working when we arrived. Call complete.

Near Ranch Rd 2222, Austin, TX 78730
Andy  B.

Andy B.

WASHER MAYTAG MVWB835DW4 Arrived on site for washer not filling with water. Tested and inspected unit and found failed inlet valve. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near E Broadway St, Granger, TX 76530
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WFE550S0HZ1 "(DS)Arrived on site for oven door no closing. Inspected unit and work area, found hinge spring area at fault. Physically could see spring hinge broken. Replaced both hinges on the oven door. Assembled door and tested door operation all tested good."

Near Pecan Ln, Cottonwood Shores, TX 78657
Jacob S.

Jacob S.

WASHER WHIRLPOOL WTW8500DC5 Arrived onsite to replace UI console. Replaced part. Tested unit. Unit test good. No leaks at this time. Job complete

Near FM713, Lockhart, TX 78644
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for no power to dishwasher . Found no power at junction at connection on Frame . Power cord checked good . Plugged dishwasher in disposal outlet unit would come on . Found outlet was miss wired . Switched wires . Dishwasher is now coming on . Left VM to contractor . Left breaker off as safety precaution till license electrician can look at outlet . Tested unit all checked normal . Nonwater leaks detected at time of service . Job complete .

Near Vaughan St, Austin, TX 78723
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRFC704FSS00 "Arrived on site for seized fan motor replaced seized ice box fan motor,ran diagnostics fan powering on correctly"

Near Nutria Run, Austin, TX 78744
Brandon C.

Brandon C.

WASHER MAYTAG MVWB765FW3 "Arrived on site for customer complaint hearing water in tub, I ran drain pump and tested valves, unit tested good, informed customer of balance ring having liquid in the tub, and that it is normal and working as designed."

Near Lost Meadow Trail, The Hills, TX 78738
Lou S.

Lou S.

WASHER MAYTAG MVWB835DW0 "arrived on site to inspect washer not draining. I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed. During the agitation/spin cycles, the unit made a lid grinding noise. I tilted the unit back and found gearcase oil on the rotor and all for panels of the unit. I advised the customer of my findings and am ordering the gearcase, clutch and CNOTE-LSO PER CUSTOMER REQUEST No water leaks observed during service.; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 W10754448 (clutch) and 1 W10811956 (drum assy)"

Near Canvasback Creek Dr, Leander, TX 78641
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWB765FW3 "Arrived on site to install previous diagnostics parts. Removed agitator, stator, clutch, rotor, and gear case. Assembled unit with new parts. Performed diagnostics mode, performed calibration cycle, ran automatic test cycle monitored operation observed for leaks. Add water to unit and ran manual agitation cycle. Drained water ran manual spin cycle. While running manual test cycle customer said it was making the same noise. Informed customer it is normal operation and operating as designed. All tested good. No water leaks present."

Near E Wildflower Blvd, Marble Falls, TX 78654
Kevin B.

Kevin B.

RANGE KITCHENAID KSDB900ESS1 "Arrived on site and found saved error code F6E1, inspected temperature sensor and found it is reading 1074 this is correct and in range. Replaced control board and also found purple wire is loose in plastic harness and re-seated it.

Near Walebridge Ln, Austin, TX 78739
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived to inspect unit not dispensing ice. Found motor working, removed ice from bucket and found ice froze over chop blades. Metaled ice and working now, but will need new bucket to complete; ordrng 1 W11185686 (ice-contnr)"

Near Antioch Ave, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for ice build up. Found door not sealing correctly to cabinet. Removed door,removed package from behind drawer,realigned tracks reinstalled door checked door seal good"

Near Parade Ridge, Austin, TX 78731
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site for refrigerator dispensing warm water. Tested and inspected unit and found all operations to be normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.

Near Cherrywood Cir, Taylor, TX 76574
James C.

James C.

DRYER WHIRLPOOL WED8200YW0 Arrived on site and tested operation. Found squeaking noise when running. Inspected rollers and found to be good and no sound coming from rollers. When turning motor with the blower belt attached the belt is squeaking. Removed belt and no more squeaking. Unit will need new blower belt to repair.; ordrng 1 WP8544742 (belt)

Near W Legend Oaks Dr, Georgetown, TX 78628
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived to install insulation on unit missing, installed and tested good"

Near Rivery Blvd, Georgetown, TX 78628
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID WRS322FDAB05 "Arrived on site and found water filter is jammed, after removing it showed customer the correct way to replace it. no water leaks from connections at time of service, job complete"

Near Lancer Ln, Austin, TX 78733
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite to replace parts previously ordered. Replaced bracket clip and pan. Check functionality and everything is working properly. Complete

Near Acorn Dr, New Braunfels, TX 78130
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for refrigerator that was not dispensing ice or water. Inspected unit and work area. Found unit not dispensing water but ice was still in the ice bin. Removed filter and unit began to dispense water. Customer also complained about frost buildup in her freezer. Frost was found on several shelves on the side wall and on the back evaporator cover. Steamed off ice in the cabinet and the evaporator. Found gaps in her freezer liner. Covered gaps with silicone and reshaped her gasket. Advised customer to allow time for the silicone to dry and that she could turn the refrigerator on after it dried. Unit is operating as designed. Call complete.

Near Travis St, Waco, TX 76711
James C.

James C.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site and installed new FC fan assembly and ui. Tested operation and found unit working properly. Job complete

Near Magona Trail, Georgetown, TX 78628
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "arrived on site to inspect refrigerator buzzing noise. Upon further inspection, I found a large block of ice built up on the RC evaporator cover and ice built up across the top of the FC evaporator and the FC fan blades rubbing against the ice. All fans are operating. I tested amp draw tote compressor and it is good. I checked the drain tube at the call of the unit and it was good, but I went ahead and sealed it with manufacturers approved silicone.No water leaks observed during service, job completed."

Near Dalton Dr, Cedar Park, TX 78613
Jonathan M.

Jonathan M.

COOKTOP WHIRLPOOL WEE750H0HV1 "Arrived on site for range cooktop that had a crack on it. Inspected unit and work area. Customer showed me where he thought there was a crack on the top of the control panel glass and after trying to clean it, some residue came up and was able to wipe it off. Unit is working as designed and is free of damage.

Near Hector Dr, Killeen, TX 76549
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site and tested operation. Found no operation from 3 way valve when powered up or when in diagnostics test 4. Installed new coil and tested operation. 3 way valve is now operating properly and unit is cooling. Job complete ; ordrng 1 W11036448 (solenoid)

Near Kiskadee Branch Dr, Temple, TX 76502
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDF330PAHW2 Arrived onnsite and found unit operating as designed. Customer had drying concerns. Advised on design and on use and care. All checks good.

Near Lazy Ln, Austin, TX 78757
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRMF706ESS01 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the right door bottom bumper and tested. Unit is operating as designed.No water leaks observed during service, job completed."

Near Brave Face St, Leander, TX 78641
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Arrived on site for fresh food door not closing . Found bottom frame bent causing liner separation . Quick pics . Called tech line . Job complete .Sr # 7727035754

Near Malarkey Rd, Del Valle, TX 78617

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