We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN402ESS00
Near Austin, TX 78746
Luis
Job Details: 04/11/2022
"Arrived on site for door issues. Found screw to upper hinge not tight and aligned preventing arm to disengage switch,installed screw correctly tested door operation and seal good.
We serviced a
GE REFRIGERATOR
Model GSH25JSDDSS
Near Austin, TX 78734
Brandon
Job Details: 04/11/2022
"Arrived on site to replace filter head and valve, after replacing, unit tested good."
We serviced a
UNKNOWN REFRIGERATOR
Model KBLO36FMX02
Near Austin, TX 78746
Luis
Job Details: 04/11/2022
"3718#Arrived on site for noise complaint. Found unit shutting itself on and off,loud noise from evaporator fan motor while running diagnosed unit will need the updated control kit and evaporator fan motor,gave estimate customer will call into office if they approve repair.
We serviced a
GE DISHWASHER
Model ZDT975SPJ2SS
Near Austin, TX 78733
Brandon
Job Details: 04/11/2022
"Arrived on site for customer complaint of unit leaking, found leak coming from wash pump, I replaced wash pump, unit tested good.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Kyle, TX 78640
Matthew
Job Details: 04/11/2022
"Arrived onsite to replace previously diagnosed parts. Plugged unit in and tested. Found drain pump kicked on, no water in tub. Held cancel button until draining stopped. Ran diagnostics and calibrated. Tested unit and unit is functioning properly. Upon speaking to customer found home was having some electrical issue that may have had affected the unit. Also found that the customer was using excessive detergent which may have triggered the drain pump to run continuously. Instructed customer on detergent use. Unit is functioning properly at this time. Job complete"
We serviced a
KENMORE WASHER
Model 110.450884
Near Kyle, TX 78640
Matthew
Job Details: 04/11/2022
Arrived onsite for washer not draining. On arrival found outer seal spring was off. Put spring back into place. Discussed with customer and said husband took off. Upon inspection found slow drain. Drain motor was energizing. Inspected filter and found completely clogged with debris and small cloth item. Cleared debris and tested. Unit is now draining properly. Notified customer that spring may not be in the best condition and not fully contracting. Customer will monitor and if needed will call us to replace. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Austin, TX 78747
Matthew
Job Details: 04/11/2022
Arrived onsite to replace faulty ice maker. Upon arrival replaced ice maker. Ran harvest and fill test. Unit is functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Austin, TX 78741
Matthew
Job Details: 04/11/2022
Arrived onsite for dryer tripping breaker. Upon arrival tested unit ran unit for approximately 20 min without failure. Unit was heating and tumbling. Did not trip the breaker. Customer stated has run a couple successful cycles but more often than not it trips the breaker. Recommended getting maintenance to replace the breaker. Unit is functioning properly at this time. Job complete
We serviced a
WHIRLPOOL RANGE
Model WMH53520CS6
Near Austin, TX 78723
Matthew
Job Details: 04/11/2022
Arrived onsite for microwave door not closing properly. Upon inspection found upper interlock assembly out of place. Secured interlock and tested. Tested multiple times and interlock is functioning properly. Unit is also heating properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Austin, TX 78738
Brandon
Job Details: 04/11/2022
"Arrived on site for customer complaint of unit freezing items on top shelf of RC and water not cold out of dispenser. I tested temperatures in RC as well as FC also at water reservoir, found temperature at 35 degrees on top shelf of RC and 8 degrees in FC, found water reservoir temperature at 52 degrees behind crisper drawer, unit tested good at time of service. I instructed customer to adjust temperatures at control depending on how much product is in the unit as well as items on top shelf will be the coldest."
We serviced a
JENN-AIR OVEN
Model JMW2427IL03
Near Austin, TX 78704
Scott
Job Details: 04/11/2022
Arrived on site for ui dead . Microwave light is on when door is open . Ordering console ui. Tried breaker reset . Still no response . Call to set return ; ordrng 1 W11428924 (Ui console)
We serviced a
WHIRLPOOL RANGE
Model WEG515S0LS1
Near Austin, TX 78702
Scott
Job Details: 04/11/2022
"Arrived on site for no power range . There is power to outlet . Found power cord sliced . Replaced power cord , unit is now powering up. All top burners and oven are functioning normally. No gas leaks detected at time of service. Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS06
Near Austin, TX 78705
Scott
Job Details: 04/11/2022
"Arrived on site , replaced mag ,cap dioed . Unit is now heating up water to wp specs . Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM704KPS0
Near Austin, TX 78703
Scott
Job Details: 04/11/2022
Arrived on site for dishwasher not draining properly . Found some debris in sump cover . Removed debris. Ran unit in diagnostics and couple of times in normal wash . All checked normal. And draining fine . Recommended at this time to make sure to scrape plates and run a cleaner thru unit . No water leaks detected at time of service.
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near Liberty Hill, TX 78642
Kimo
Job Details: 04/11/2022
"Arrived onsite for washer making noise when in use,. Upon inspection I found that he cam was not seated properly I corrected this but the locking tab did not want to stay in place so I replaced the cam and tested unit and found unit operating as designed no leaks. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Liberty Hill, TX 78642
Kimo
Job Details: 04/11/2022
Arrived onsite to install previously diagnosed pat. Upon arrival I removed and installed new right door gasket and installed new gasket and leveled unit and plugged unit backing and made sure gasket was sealing properly. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model JDTSS244GL
Near Austin, TX 78731
Justin
Job Details: 04/11/2022
"Arrived on site for a dishwasher upper rack rubbing against the gasket. Upon arrival the customer showed me how when you pull the upper rack out, the left hand side of the rack rubs on the seal. Upon further inspection I found the tub slightly cockeyed. I rose the left side foot to properly level the unit and the rack was no longer catching. However, raising the left side was causing the door to barely catch the cabinet on the right hand side due to how the unit was installed. I informed the customer of my findings, and they stated they will reschedule out to the builder to fix the install. Call complete."
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Leander, TX 78641
Kimo
Job Details: 04/11/2022
Arrived onsite for dryer with damaged door seal. Upon inspection I confirmed this and replace seal and tested unit and found unit operating as designed. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS
Near Leander, TX 78641
Kimo
Job Details: 04/11/2022
Arrived onsite to install previously diagnosed pat. Upon arrival I installed new gasket ant tested unit and found no more leak present. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Liberty Hill, TX 78642
Kimo
Job Details: 04/11/2022
Arrived onsite for dishwasher not drying. Upon inspection I found knockout still in disposal I removed knockout and tested unit and found unit operating as designed no leaks at this time. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS
Near Liberty Hill, TX 78642
Kimo
Job Details: 04/11/2022
"Arrived onsite for range with oven door broken. Upon arrival I found broken glass everywhere and the rest of the door missing possibly stolen. ordering all components required for door. Office to reschedule.; ordrng 1 W11176456 (GLASS-DOOR) and 1 W10894054 (HNDLE-DOOR) and 1 W11178521 (NAMEPLATE) and 1 WPW10535776 (GLASS-DOOR) and 1 W11240518 (HINGE-DOOR L&R) and 1 W11389703 (BRACKET) and 1 W10445015 (Trim L) and 1 W10445013 (Trim R) and 2 W11428245 (Screws)s and 1 W11105139 (Top trim) and 2 W11104748 (GASKET-WND)s and 1 WPW10535767 (Glass, Inner) and 2 W10837731 (SCREW)s and 2 98008699 (Screw)s and 2 W10837731 (SCREW)s and 1 W10811550 (Bracket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Hutto, TX 78665
Vincent
Job Details: 04/11/2022
"Arrived on site to install previously diagnosed, retested some component and found frost building up on RC evaporator cover, removed cover and RC fan not working tested voltage going to fan but fan not spinning, No water leaks detected during service, scheduled 4/14 for return service. ; ordrng 1 W10633627 (Fan motor) and 1 WPW10389152 (Fan support)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Round Rock, TX 78665
Vincent
Job Details: 04/11/2022
"Arrived on site for refrigerator not cooling, unit was completely frosted, refrigerator door was sagging and the screw holes where door hinges sit are not straight. Refrigerator has reversible doors and I advised CX that door will have to be mounted to the other side also advised tenant that refrigerator will have to be defrosted for 48hrs, also let them know the procedures to properly defrost. No water leaks detected Turing. Service. Job completed. Office will contact for part drop off; ordrng 1 W11190821 (Bin)"
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS2
Near Austin, TX 78717
Justin
Job Details: 04/11/2022
Arrived on site for range with visible damage on the console. Upon further inspection I found the black panel and stainless overlay scratched (pic in SD). I am ordering the stainless overlay and will bring back the panel. Office to reschedule. ; ordrng 1 W11343212 (Stainless Overlay)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Georgetown, TX 78628
Jonathan S
Job Details: 04/11/2022
"Arrived on site for dishwasher not draining after cycle is completed. Inspected unit and work area. Found drain line correct. Found standing water in unit and water level higher than normal. Drain water from unit by activating drain pump. Performed diagnostics mode and found error code F6-E4 float switch opened and F8-E2 drain fault. Inspected underneath unit and no signs of water leaks. Found test cycle completed as designed. Recommend to replace control and vent assembly No water leaks detected during service. Will need authorization to continue with repair. ; ordrng 1 WPW10469574 (Vent assembly) and 1 W11305308 (Control) and 1
We serviced a
WHIRLPOOL WASHER
Model WFW70HEBW0
Near Austin, TX 78752
Joe Z
Job Details: 04/11/2022
"Arrived onsite for BELLOW IS MOLDY AND NEEDS REPLACEMENT. Upon arrival inspected bellow and found was in good shape , just mildewed. Tested complete operation to be sure there were no other issues. All test passed. Replaced bellow and test unit. No leaks present at this time.job complete.
We serviced a
GE REFRIGERATOR
Model PYE23PSDCSS
Near Georgetown, TX 78633
Lou
Job Details: 04/11/2022
"Arrived on site to inspect refrigerator temps and ice on back wall of fresh foods section. Upon further inspection, I found the that the customer had the RC section cleared out and I found ice on the evap cover at the bottom. I placed the unit in diagnostics and tested defrost and the unit began to defrost. I removed the evap cover and tested the damper and RC evap fan and found both defective. I advised the customer of my findings and found that the evap,fan motor is discontinued. I checked other vendors and all showed the part is no longer available and theres no substitute. No water leaks observed during service, job completed."
We serviced a
JENN-AIR COOKTOP
Model JIC4536XS00
Near Leander, TX 78641
Kimo
Job Details: 04/06/2022
"Arrived onsite to install previously diagnosed pats. Upon inspection I found that the new hot plate was damaged in box I am ordering 1x hot plate and a module just in case.office to reschedule; ordrng 1 WPW10396548 (HOTPLATE) and 1 W10857233 (Module, SSX)"
We serviced a
LG DISHWASHER
Model LDT7797BM
Near Kingsland, TX 78639
Cliff
Job Details: 04/06/2022
Arrived on site to diagnose a dishwasher that is beeping and blinking. Tested all parts and components and found no failures to unit at this time. Advised customer that if unit oversuds it can trip a flood switch and the unit will go into an error state. Overflow pan is empty and dry at this time and no repairs are needed. No leaks were present at time of service.
We serviced a
WHIRLPOOL FREEZER
Model WRB322DMBM03
Near Leander, TX 78641
Kimo
Job Details: 04/06/2022
Arrived onsite for refrigerator with fc frosting up on left side. Upon inspection I found that customer had put a large bottle on that side that was making contact with the ice maker and the freezer door when closed causing the left side of the door to stay open causing a warm air leak into the freezer causing the frost. See pix . I corrected this and tested door and found door sealing properly now. Job complete
We serviced a
LG DISHWASHER
Model LDT7797BM
Near Kingsland, TX 78639
Cliff
Job Details: 04/06/2022
Arrived on site to diagnose a dishwasher that is beeping and blinking. Tested all parts and components and found no failures to unit at this time. Advised customer that if unit oversuds it can trip a flood switch and the unit will go into an error state. Overflow pan is empty and dry at this time and no repairs are needed. No leaks were present at time of service.
We serviced a
WHIRLPOOL WASHER
Model LSQ9645KT1
Near Leander, TX 78641
Kimo
Job Details: 04/06/2022
Arrived onsite for washer making noise when in spin. Upon inspection I found that the bolt that holds the agitator in place was loose I tighten it up and tested unit and found unit operating as designed. Job complete
We serviced a
WHIRLPOOL WASHER
Model 110.2110201
Near Little River-Academy, TX 76554
David Z
Job Details: 04/06/2022
"Arrived on site to diagnose washer that is not starting cycles. Ran unit and found errors for shifter and lid lock. Found both are working fine in diagnostic. Found ground prong broken off the power cable, due to outlet being 2 prong. Found water valves disabled. Turned on valves and ran unit. Unit passed diagnostics and test. Calibrated unit. Ran a normal cycle and verified all is working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC700HPS01
Near Austin, TX 78741
Luis
Job Details: 04/06/2022
"Arrived on site for not dispensing water. Diagnosed a frozen reservoir due to air leaking between fan scroll and air tower,defrosted tank added sealer between gaps. Tested water dispenser unit working as designed"
We serviced a
WHIRLPOOL WASHER
Model 110.2110201
Near Little River-Academy, TX 76554
David Z
Job Details: 04/06/2022
"Arrived on site to diagnose washer that is not starting cycles. Ran unit and found errors for shifter and lid lock. Found both are working fine in diagnostic. Found ground prong broken off the power cable, due to outlet being 2 prong. Found water valves disabled. Turned on valves and ran unit. Unit passed diagnostics and test. Calibrated unit. Ran a normal cycle and verified all is working as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KBRC36FMS01
Near Austin, TX 78735
Luis
Job Details: 04/06/2022
"Arrived on site for no cool. Found compressor not powering on diagnosed a defective inverter,replaced inverter powered unit on compressor powered on. Tested icemaker diagnosed a defective icemaker,replaced icemaker assembly; used 1 1129313 from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Marble Falls, TX 78654
Cliff
Job Details: 04/06/2022
Arrived on site to diagnose a refrigerator that is not cooling. Found fc fan not operating and it will need to be replaced to complete repairs. Also ordering control in case needed. Office to set return appointment.; ordrng 1 W11249952 (Evap fan fc) and 1 WPW10675033 (Main control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS07
Near Coupland, TX 78615
Wesley
Job Details: 04/06/2022
Arrived onsite and replaced the fill tube assembly per the previous diagnosis. Unit is now operating as designed. Advised customer on repair. All checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Marble Falls, TX 78654
Cliff
Job Details: 04/06/2022
Arrived on site to diagnose a refrigerator that is not cooling. Found fc fan not operating and it will need to be replaced to complete repairs. Also ordering control in case needed. Office to set return appointment.; ordrng 1 W11249952 (Evap fan fc) and 1 WPW10675033 (Main control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Taylor, TX 76574
Wesley
Job Details: 04/06/2022
Arrived onsite for not cooling and found compressor running but only partial frost pattern on the first length of tube. Also only drawing .5 amps. Ordering sealed system repair due to compressor failure. Office to reschedule. ; ordrng 1 W10309988 (Compressor) and 1 TJ90SF8404 (Access valve) and 1 WPW10143759 (UV drier) and 1 WP2188822 (Evap)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Pflugerville, TX 78660
Vincent
Job Details: 04/06/2022
"Arrived on site for dishwasher not working, inspected unit and found unit was not responding to start cycle, replaced control and tested. Unit is now working as designed, no water leaks detected during service. Job completed.
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ08
Near Taylor, TX 76574
Wesley
Job Details: 04/06/2022
Arrived onsite for evap freezing over. Found bad connection to fan assembly causing freezer to frost up and preventing prior cooling in front section. Customer defrosted unit. Secured connection to fan. Unit is now operating as designed. Advised customer on repair. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Pflugerville, TX 78660
Vincent
Job Details: 04/06/2022
"Arrived on site for dishwasher not working, inspected unit and found unit was not responding to start cycle, replaced control and tested. Unit is now working as designed, no water leaks detected during service. Job completed.
We serviced a
ELECTROLUX DRYER
Model EWMED70JSS2
Near Round Rock, TX 78681
Vincent
Job Details: 04/06/2022
"Arrived on site to inspect dryer, tested unit and we have poor air flow, tested unit with out vent tube and has great air flow, instructed CX to have vents cleaned, steam dryer & no water leaks detected during service, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Pflugerville, TX 78660
Vincent
Job Details: 04/06/2022
"Arrived on site to inspect dishwasher not draining, inspected unit and unit was clogged up with shipping tags from manufacture at pump and lines & garbage disposal drain was still sealed causing it not to drain. Used my shop vac to suck water out and clean paper particles in the pump & open the drain hole on the garbage disposal. Replaced drain pump and main hose as I was not able to get all paper out from hose. I then ran a diagnostics cycle to test unit drain pump, unit is now working as designed. No water leaks detected during service, job completed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5VHEXVB00
Near Austin, TX 78729
Justin
Job Details: 04/06/2022
"Arrived on site for a refrigerator not dispensing water nor ice. Upon arrival the customer stated that the unit is still making ice, but just wont dispense it. I tested the dispenser and could hear the auger motor energize, but the ice bin arm never rotated. Upon further inspection I found the coupler on the motor stripped. In order to repair this the motor and coupler would need to be replaced. When testing the water dispenser I could not hear the valve energize nor the switch click. I gained access to the switch and found the switch bracket had broken. This was allowing the switch to sag and not come in contact with the paddle. I tested the switch and found when pressed the water would dispense properly. The bracket will need to be replaced. The customer also requested replacing all 3 refrigerator shelves due to them cracking and giving out. I quoted the customer for the bracket, motor, coupler, and three shelves. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Pflugerville, TX 78660
Vincent
Job Details: 04/06/2022
"Arrived on site to inspect dishwasher not draining, inspected unit and unit was clogged up with shipping tags from manufacture at pump and lines & garbage disposal drain was still sealed causing it not to drain. Used my shop vac to suck water out and clean paper particles in the pump & open the drain hole on the garbage disposal. Replaced drain pump and main hose as I was not able to get all paper out from hose. I then ran a diagnostics cycle to test unit drain pump, unit is now working as designed. No water leaks detected during service, job completed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Austin, TX 78744
Jacob
Job Details: 04/06/2022
"Arrived onsite for the unit not dispensing water. Customer showed me the unit not filling with water and after a few seconds, the unit started dispensing water and ice maker filled. Tested the dispenser some more and water came out with no issues. The house still have construction around the area and possibly the line for water may had some air in the line. No issues at this time. Job complete"
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Leander, TX 78641
Justin
Job Details: 04/06/2022
Arrived on site for a washing machine not draining properly. Upon arrival the customer showed me how water was sitting in the bottom of the door gasket. Upon further inspection I found the ports heavily clogged with dog hair and grime build up. I partially removed the bellow and removed all hair. I then tested it and found it now draining as designed. I collected the balance of X.X.X.195.25 + tax in full on CC. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVY06
Near Round Rock, TX 78681
Vincent
Job Details: 04/06/2022
"Arrived on site for refrigerator not making ice, inspected unit an there was ice cubes stuck, CX had explained that he had changed the water filter 3 days before it stoped making ice, I explained to CX there was air in the lines that cause ice maker to improperly fill. I tested icemaker on diagnostics mode and it harvested just like it should. No water leaks detected during service, job completed."
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Leander, TX 78641
Justin
Job Details: 04/06/2022
Arrived on site for a washing machine not draining properly. Upon arrival the customer showed me how water was sitting in the bottom of the door gasket. Upon further inspection I found the ports heavily clogged with dog hair and grime build up. I partially removed the bellow and removed all hair. I then tested it and found it now draining as designed. I collected the balance of X.X.X.195.25 + tax in full on CC. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Round Rock, TX 78664
Vincent
Job Details: 04/06/2022
"Arrived on site to inspect no water and lights in refrigerator. Tested unit and water was not dispensing and all lights where out, found UI on crisper door not responding, so I inspected the wiring harness on crisper drawer there where two wires broken. install new harness, tested and unit is working as designed. no water leaks detected, job completed ."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Austin, TX 78731
Matthew
Job Details: 04/06/2022
Arrived onsite for refrigerator lights not on in freezer section. Upon arrival found all freezer lights and one refrigerator light out. Per Whirlpool service pointer W11606409 all led modules need to be updated. Parts covered under S-code S84638 . Quoted customer 309.99 plus tax for service and labor. Replaced all (12) led modules. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Austin, TX 78737
Brandon
Job Details: 04/06/2022
"Arrived on site for customer complaint of unit not working and full of water, found broken wires at drain pump, I repaired wires, unit tested good."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Austin, TX 78731
Matthew
Job Details: 04/06/2022
Arrived onsite for refrigerator lights not on in freezer section. Upon arrival found all freezer lights and one refrigerator light out. Per Whirlpool service pointer W11606409 all led modules need to be updated. Parts covered under S-code S84638 . Quoted customer 309.99 plus tax for service and labor. Replaced all (12) led modules. Unit is functioning properly. Job complete
We serviced a
MAYTAG WASHER
Model MHW6000XG2
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/06/2022
"Arrived on site for customer request of installing drain pump, customer already had most of the unit taken apart and in the garage, I replaced pump that customer supplied, I was unable to test unit."
We serviced a
MAYTAG OVEN
Model MGR1320BDW
Near Leander, TX 78641
Justin
Job Details: 04/06/2022
Arrived on site for a range with the oven not working. I tested the unit and found the oven not igniting. Due to this I gained access to the back. Upon further inspection I found a physical burnout on the wire harness to the ignitor and on the ignitor connection. In order to repair the unit it would need. Bake ignitor and main harness. When researching parts for the unit I found the harness no longer available. I informed the customer on my findings.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB0
Near Austin, TX 78724
Jacob
Job Details: 04/06/2022
Arrived onsite for unit not keeping temperature. Checked the gas valve and the valve was faulty on the unit. CS will order parts for us to return with. Office to reschedule ; O-emld tckt
We serviced a
MAYTAG OVEN
Model MGR1320BDW
Near Leander, TX 78641
Justin
Job Details: 04/06/2022
Arrived on site for a range with the oven not working. I tested the unit and found the oven not igniting. Due to this I gained access to the back. Upon further inspection I found a physical burnout on the wire harness to the ignitor and on the ignitor connection. In order to repair the unit it would need. Bake ignitor and main harness. When researching parts for the unit I found the harness no longer available. I informed the customer on my findings.
We serviced a
JENN-AIR OVEN
Model JJW2430DS01
Near Austin, TX 78704
Jacob
Job Details: 04/06/2022
"Arrived onsite for unit having error code. Looked at the unit and got error for stuck key pad. Let customer know that the ui panel needs to be replaced. Office to reschedule ; ordrng 1 W11236887 (Ui panel)"
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS02
Near Leander, TX 78641
Justin
Job Details: 04/06/2022
Arrived on site for a range with the upper oven not working. I tested the unit and found the upper oven bake not igniting. Due to this I gained access to the back of the unit and ohmd out the ignitor and found it open. This indicates a faulty ignitor. I installed the new ignitor and then tested the unit. I found the unit noW working as designed.
We serviced a
WHIRLPOOL FREEZER
Model WRV986FDEM01
Near Austin, TX 78717
Justin
Job Details: 04/06/2022
"Arrived on site for a refrigerator with the unit losing cool and intermittently losing power. Upon arrival the customer stated that this has being going on for a while, and the unit will intermittently fail and flash the PO until they come and press confirm. Now the unit has begun losing cool starting in the FC. I took temps and found the FC at 33?F and the RC at 44?F. Upon further inspection I found over an inch of frost in front of the evap cover. I then gained access to the pantry drawer UI and found a small amount of water inside. However, I did not see any visible corrosion on the board. I then put the unit into diagnostics mode and tried to recreate the power failure. I found when in test 4 after the compressor began running for a minute, the unit would shut off and throw the PO. I also found the compressor running very weak. The PO flashing could be due to the seized fan motor getting stuck from the ice in the FC running during the test. I gained access to the control and ohmd out all thermistors. I found the RC thermistor read 6.71k, the FC thermistor read 12.10k, and the FC defrost thermistor read as open. This indicates a faulty FC defrost thermistor and possibly a faulty drawer UI.; ordrng 1 W11109595 (FC Motor Harness)"
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS02
Near Leander, TX 78641
Justin
Job Details: 04/06/2022
Arrived on site for a range with the upper oven not working. I tested the unit and found the upper oven bake not igniting. Due to this I gained access to the back of the unit and ohmd out the ignitor and found it open. This indicates a faulty ignitor. I installed the new ignitor and then tested the unit. I found the unit noW working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Austin, TX 78717
Justin
Job Details: 04/06/2022
"Arrived on site for a washing machine receiving a F7E1 error code. Upon arrival the customer stated that the unit is not washing at all and will throw the F7E1. I put the unit into diagnostics mode and found stored error codes F0E3 for overload, F7E1 for tachometer missing, and F7E6 for motor circuit open. I cleared the error codes. I then ran a diagnostics cycle and found that when the unit was agitating, the whole tub moved and not just the wash plate. I gained access to the shifter and found it seized and had popped off of the cam. Due to this I replaced the shifter and then tested the unit again. I found the unit now working as designed. No leaks observed at the time of service. Call complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Leander, TX 78641
Justin
Job Details: 04/06/2022
"Arrived on site for a microwave with no heat and a loud sound. I tested the unit with a MW safe cup of water and could hear a loud hum, and the water did not heat. I checked voltage and amp draw at the outlet. I found the amp draw low. Due to this I gained access to the HV components and found a good 120VAC going to the transformer. This indicates a faulty HV circuit. Upon further inspection I found some discoloration on the mag. I replaced the mag and tested the unit again with a MW safe cup of water. I found the unit now working as designed. Call complete."
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Austin, TX 78723
Joe Z
Job Details: 04/06/2022
"Arrived onsite for GAS LEAK? SLIGHT GAS ODOR WHEN IN USE ONLY. Upon arrival the unit is new. The tenant said she has only used it once cause she believes it is leaking gas. Found gas is on and test unit for gas leaks and did not detect leaks using electronic gas sniffer. Checked regulator,supply hose all burners including oven,no leaks detected at gas connectors. Called techline for assistance. Tech determined that it is the new oven smell. Tech recommended to Operate Broiler about a hour or 2 at 500 degrees to let unit cure. Tech gave SR# 7733368352. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Leander, TX 78641
Justin
Job Details: 04/06/2022
"Arrived on site for a microwave with no heat and a loud sound. I tested the unit with a MW safe cup of water and could hear a loud hum, and the water did not heat. I checked voltage and amp draw at the outlet. I found the amp draw low. Due to this I gained access to the HV components and found a good 120VAC going to the transformer. This indicates a faulty HV circuit. Upon further inspection I found some discoloration on the mag. I replaced the mag and tested the unit again with a MW safe cup of water. I found the unit now working as designed. Call complete."
We serviced a
SAMSUNG RANGE
Model NE59N6630SS/AA
Near Salado, TX 76571
David Z
Job Details: 04/06/2022
Arrived on site to install new LCD display in range to resolve flickering. Replaced display and tested unit. Verified unit working as designed with no further flickering. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HB06
Near Pflugerville, TX 78660
Vincent
Job Details: 04/06/2022
"Arrived on site to inspect broken door on microwave, removed old door from unit and installed new door, tested unit and is working as designed. Job completed."
We serviced a
WHIRLPOOL WASHER
Model CET9100GQ0
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/06/2022
"Arrived on site for customer complaint of unit leaking, found debris between door and door bellow, as well as dispenser cover missing. I cleaned door and checked bellow for punctures, bellow tested good, drain tested good, valves tested good, no leaks after cleaning unit.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HB06
Near Pflugerville, TX 78660
Vincent
Job Details: 04/06/2022
"Arrived on site to inspect broken door on microwave, removed old door from unit and installed new door, tested unit and is working as designed. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM00
Near Austin, TX 78724
Joe Z
Job Details: 04/06/2022
Arrived on site to replace dented doors. Replaced doors and added name plate. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Leander, TX 78641
Justin
Job Details: 04/06/2022
"Arrived on site to install previously diagnosed part. Upon further inspection I found the harness to the lamp housing with a physical burn out and was burnt onto the bulb housing. Due to this we will also need to order the harness and housing to replace. Return tech will install the harness, housing, and control. Office to reschedule.; ordrng 1 W10210871 (Bulb Housing) and 1 W11350914 (Main Harness)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Austin, TX 78724
Joe Z
Job Details: 04/06/2022
"Arrived onsite for unit not heating at all. Upon arrival tested unit and unit has no power. Replaced diode. Found that fuse is blown, Need to order fuse and bring back magnetron and capacitor. Left unit unplugged.Office to reschedule ; ordrng 1 W10138793 (Fuse)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Leander, TX 78641
Justin
Job Details: 04/06/2022
"Arrived on site to install previously diagnosed part. Upon further inspection I found the harness to the lamp housing with a physical burn out and was burnt onto the bulb housing. Due to this we will also need to order the harness and housing to replace. Return tech will install the harness, housing, and control. Office to reschedule.; ordrng 1 W10210871 (Bulb Housing) and 1 W11350914 (Main Harness)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Austin, TX 78724
Joe Z
Job Details: 04/06/2022
Arrived onsite to install previously diagnosed part. Replaced UI. Turned new UI from cooling off to on. Double checked temperature settings and left them on recommended settings. Job complete
We serviced a
WHIRLPOOL WASHER
Model GSW9650LW0
Near Austin, TX 78759
Scott
Job Details: 04/06/2022
"Arrived on site to check washer and hook up water lines . Checked drain pump hoses ,drain hose , valve hoses . All checked normal. No sign of any dry rot . Hooked up water lines . Filled washer ,agitated ,drained and spun . All checked normal. Did advise to keep an eye out the first couple loads just to be on safe side . Job complete"
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Austin, TX 78723
Joe Z
Job Details: 04/06/2022
"Arrived onsite to install previously diagnosed parts. The only part that was needed was the drain pump, there is service pointer on this model for the drain pump. Replaced drain pump and tested the unit. Unit operates correctly. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL WASHER
Model GSW9650LW0
Near Austin, TX 78759
Scott
Job Details: 04/06/2022
"Arrived on site to check washer and hook up water lines . Checked drain pump hoses ,drain hose , valve hoses . All checked normal. No sign of any dry rot . Hooked up water lines . Filled washer ,agitated ,drained and spun . All checked normal. Did advise to keep an eye out the first couple loads just to be on safe side . Job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Austin, TX 78753
Joe Z
Job Details: 04/06/2022
"Arrived onsite for WASHER LEAKING. Upon arrival unit is disconnected and in garage. found inner bellow retainer was not tightened,causing inner bellow to detach from outer tub. Reinstalled bellow and secured inner bellow retainer. Unit was not tested due to being disconnected and in garage. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFIV29PCMS00
Near Austin, TX 78717
Scott
Job Details: 04/06/2022
"Arrived on site for no cool fridge . Ran temps fz 65 , fresh 48. Found on fresh food evap ball of ice on welds and dye . Ordering compressor , evap ,uv drier , service port . Weigh 3 hrs . No water leaks detected at time of service. Parts covered , labor 633.00 . Call to set return ; ordrng 1 Weigh3hrs and 1 Uvdrier and 1 Serviceport and 1 W10503454 (Evap) and 1 W10168473 (Compressor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Lago Vista, TX 78645
David S
Job Details: 04/06/2022
Arrived on site for icemaker not producing. I inspected the unit and work area. I tried to test the ice maker and found it not responsive. I checked voltage to the ice maker and found good voltage. I am ordering the ice maker to complete the repair. The office will reschedule when we have eta on the part. ; ordrng 1 W11284458 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFIV29PCMS00
Near Austin, TX 78717
Scott
Job Details: 04/06/2022
"Arrived on site for no cool fridge . Ran temps fz 65 , fresh 48. Found on fresh food evap ball of ice on welds and dye . Ordering compressor , evap ,uv drier , service port . Weigh 3 hrs . No water leaks detected at time of service. Parts covered , labor 633.00 . Call to set return ; ordrng 1 Weigh3hrs and 1 Uvdrier and 1 Serviceport and 1 W10503454 (Evap) and 1 W10168473 (Compressor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Austin, TX 78747
Leonardo
Job Details: 04/06/2022
Arrived on site to test unit for unit no washing. Test unit and found wash motor not responding but getting correct voltage. Replaced sump and motor test unit and unit test good job complete no leaks present at this time.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Austin, TX 78728
Scott
Job Details: 04/06/2022
"Arrived on site for unit not making ice and dripping around IM facia . Also upper lights are strobing or very week , freezer light is on . Ran IM error test got e1 . Tested ice box fan and found failed . Replaced fan motor . Fan is working properly now . Did power rest . Ran both harvest and fill, both checked normal. Ordering upper lights . No water leaks detected at time of service. Call to set return .; ordrng 1 W10843828 (Upper lights w/ harness) and 6 W10843339 (Led mod)s"
We serviced a
WHIRLPOOL WASHER
Model WFW9451XW00
Near Lago Vista, TX 78645
David S
Job Details: 04/06/2022
"Arrived on site for washing machine showing error code f20 long fill. I inspected the unit and work area. I found error code f20 long fill f21 long drain, and f01 error eeprom. I ran a diagnostics cycle and found the hot water slowly entering the tube. When I put the unit into drain I couldnt hear the water flowing. I found the drain tube submerged in standing water at the drain pipe, i back the drain tube out and found it started draining properly once it wasnt submerged. I advised the customer have a plumber come out to figure out why the water pressure is low and why there is standing water in the drain stand pipe. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Austin, TX 78728
Scott
Job Details: 04/06/2022
"Arrived on site for unit not making ice and dripping around IM facia . Also upper lights are strobing or very week , freezer light is on . Ran IM error test got e1 . Tested ice box fan and found failed . Replaced fan motor . Fan is working properly now . Did power rest . Ran both harvest and fill, both checked normal. Ordering upper lights . No water leaks detected at time of service. Call to set return .; ordrng 1 W10843828 (Upper lights w/ harness) and 6 W10843339 (Led mod)s"
We serviced a
GE MICROWAVE
Model JE1860BH03
Near Lago Vista, TX 78645
David S
Job Details: 04/06/2022
Arrived on site for microwave not heating. I inspected the unit and work area. I gained access to the wave guide and found the mag cap has welded into the wave guide making the unit not repairable. Job complete.
We serviced a
WHIRLPOOL WASHER
Model MVWB750YW0
Near Austin, TX 78728
Scott
Job Details: 04/06/2022
"Arrived on site for washer not finishing cycle . Ran diagnostics. Found bearing failing . Also found some stress marks around bearing on tub . R . No water leaks detected at time of service. Job complete."
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV175QFA
Near Harker Heights, TX 76548
David Z
Job Details: 04/06/2022
Arrived on site to diagnose microwave that isn't running and has a broken latch. On arrival found the upper latch on the door bar broken off. So light just stays on and unit doesn't start. Replaced latch bar in the door and retested. Verified all working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model MVWB750YW0
Near Austin, TX 78728
Scott
Job Details: 04/06/2022
"Arrived on site for washer not finishing cycle . Ran diagnostics. Found bearing failing . Also found some stress marks around bearing on tub . R . No water leaks detected at time of service. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Harker Heights, TX 76548
David Z
Job Details: 04/06/2022
"Arrived on site to diagnose dishwasher that is not throughly cleaning dishes and tends to come out with some soil still left on them. Customer advised me that after unit was installed the installers had messed with the water lines / pressure and it hasn't been the same since. Ran unit in diagnostics and found no error codes present. Ran through diagnostic cycle and found unit is pumping, but did seem a little weak due to the low water pressure. Unit is filling slower due to the lower water pressure, resulting in less pumping power. Recommended the customer have a plumber increase pressure to those lines to accommodate the dishwasher fill. No faults found with unit and it is working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD608ESS00
Near Austin, TX 78731
Matthew
Job Details: 04/06/2022
Arrived onsite for freezer lights out. Upon inspection found one led in RC and all LED in freezing not functioning correctly. Upon further inspection found top freezer led module causing the remaining leds to malfunction. Replaced top freezer light (1). Tested and all lights are now functioning. Job complete.
We serviced a
MAYTAG DISHWASHER
Model MDB5601AWS
Near Belton, TX 76513
David Z
Job Details: 04/06/2022
"Arrived on site to follow up on dishwasher that was making incredibly loud noise. Ran unit and confirmed shortly into cycle you could hear screeching coming from motor area. Removed covers and found the motor chopper blade was loose and wiggling, causing the noise. Tightened down hardware to secure blade. Retested and verified unit working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD608ESS00
Near Austin, TX 78731
Matthew
Job Details: 04/06/2022
Arrived onsite for freezer lights out. Upon inspection found one led in RC and all LED in freezing not functioning correctly. Upon further inspection found top freezer led module causing the remaining leds to malfunction. Replaced top freezer light (1). Tested and all lights are now functioning. Job complete.
We serviced a
MAYTAG WASHER
Model A7300
Near Belton, TX 76513
David Z
Job Details: 04/06/2022
"Arrived on site to diagnose washer that is not spinning or agitating clothes. Ran unit and could hear motor moving, but no basket action at all. Examined with borescope and found that the belts and motor are moving, but the transmission is seized up and the belt is just heating up and not turning basket. Unit needs a new transmission and associated parts, almost all discontinued. Listing parts needed for replacement for AHS. Office to schedule if AHS can source parts. ; ordrng 1 206708 (Transmission) and 1 211028 (Deflector) and 1 203725 (Damper) and 1 6-2095720 (Tub Seal)"
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FVSS2
Near Austin, TX 78731
Matthew
Job Details: 04/06/2022
"Arrived onsite to replace previously diagnosed parts. Upon arrival customer stated she ran all possible cycle selections and noticed that when using the heated dry function the unit would not complete the cycle. Ran diagnostics and got 8/2 ,1/1, 8/1. (According to tech line no way to clear codes). Called tech line for assistance. According to tech with the given codes and what the customer is experiencing the OWI sensor could be the issue. Also stated that slight probability of a failing control. Provided SR#7733362244. Quoted customer for OWI replacement,
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near Austin, TX 78735
Luis
Job Details: 04/06/2022
"Arrived on site. Replaced defective deli drawer harness and freezer led,powered unit on tested ui unit working as designed,all leds working.
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FVSS2
Near Austin, TX 78731
Matthew
Job Details: 04/06/2022
"Arrived onsite to replace previously diagnosed parts. Upon arrival customer stated she ran all possible cycle selections and noticed that when using the heated dry function the unit would not complete the cycle. Ran diagnostics and got 8/2 ,1/1, 8/1. (According to tech line no way to clear codes). Called tech line for assistance. According to tech with the given codes and what the customer is experiencing the OWI sensor could be the issue. Also stated that slight probability of a failing control. Provided SR#7733362244. Quoted customer for OWI replacement,
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW1
Near Belton, TX 76513
David Z
Job Details: 04/06/2022
"Arrived on site to diagnose washer that isn't running any cycles qjd customer had smelled some burning. If unit powers on it throws an F6E1 error, UI doesn't hear ACU. Found a burnt spot on the control. Replaced the control and retested. When I tested the unit it would not recognize lid was closed, and lid lock is unresponsive. Lid switch shorted as well as control. Ordering lid switch, harness, Ui as well due to not knowing how many items are affected by the short. Office to schedule. ; ordrng 1 W11394572 (Lid Latch) and 1 W11591637 (Lower Harness) and 1 W11543996 (Main Control) and 1 W11478519 (Ui)"