Service History 191

We serviced a
WHIRLPOOL VENTHOOD
Model UXT5236BDS1
Near Leander, TX 78641
Justin
Job Details: 03/25/2021
Arrived on site for vent hood bulbs out. Upon further inspection I found that the bulbs were out and the left bulb light housing was broken. Call complete.
We serviced a
JENN-AIR OVEN
Model JJW2430DP01
Near Waco, TX 76710
Jonathan
Job Details: 03/25/2021
"Arrived on site for an oven that’s flashing an F2 E1 error code. Inspected unit and work area. Customer advised that they cannot start a big cycle on this unit due to that code popping up every time that they power the unit on. Replaced consul and tested unit. Unit begin healing and working as designed without any error codes or messages. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS01
Near Spicewood, TX 78669
Brandon
Job Details: 03/25/2021
"Arrived on site for customer complaint of unit leaking from fresh food section, found evap frozen over and rain clogged, I replaced evap cover and defrosted unit, tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Cedar Park, TX 78613
Chase
Job Details: 03/25/2021
Arrived on site. Removed existing refrigerator and installed new unit. Job compete
We serviced a
WHIRLPOOL WASHER
Model WET4027HW0
Near Austin, TX 78752
Matthew
Job Details: 03/25/2021
Arrived onsite for washer not spinning clothes out. Upon arrival put unit in diagnostics found shifter fault error and overfill condition. Upon further inspection found broken wiring from harness to actuator. Will need lower harness replaced and full diagnostics ran. Unit did fill and drain. Bringing prescreened parts just in case. Office to reschedule ; ordrng 1 W11417071 (LOWER HARNESS )
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS02
Near Austin, TX 78744
Chase
Job Details: 03/25/2021
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW0
Near Round Rock, TX 78681
Chase
Job Details: 03/25/2021
"Arrived on site, removed existing washer and installed new. Tested and checked for leaks job complete"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Seguin, TX 78155
Noah D
Job Details: 03/25/2021
"Arrived on site to inspect washer for shaking during spin, upon inspection found the unit shaking due to feet position, leveled feet and tested loaded with blanket, no unusual shaking seen. Complete"
We serviced a
JENN-AIR COOKTOP
Model JIC4430XS00
Near New Braunfels, TX 78130
Chase
Job Details: 03/25/2021
Arrived on site. Removed existing cooktop and installed new unit. Tested job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Round Rock, TX 78664
Andy
Job Details: 03/25/2021
"Arrived on site for refrigerator still not cooling. Tested and inspected unit and found that fans and compressor is still running after last repair. But now evaporator is covered with ice buildup due to defrost. Attempted to put into service mode but was unable to do so, will need to replace control again. Will also bring UI and defrost parts in case needed, parts ordered are not on hand, will need on return visit. Instructed customer that unit will need to be defrosted and how to do so safely as to prevent water damage risk. ; ordrng 1 WP2323198 (Heater) and 1 W11212392 (Control) and 1 W11214887 (UI) and 1 Seenote (Office to schedule)"
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Bastrop, TX 78602
Andy
Job Details: 03/25/2021
Arrived on site for dryer not operating. Tested and inspected unit and found failed UI. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW1
Near Bastrop, TX 78602
Andy
Job Details: 03/25/2021
Arrived on site for washer making noise even when canceled until unplugged. Tested and inspected unit and found failed control sending voltage non stop to drain pump. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model DU8400XX2
Near Seguin, TX 78155
Noah D
Job Details: 03/25/2021
"Arrived on site to inspect dishwasher for not allowing pod dispensing, upon inspection found the spring broken in dispenser assembly, replaced spring and tested.
We serviced a
KITCHENAID OVEN
Model n/a
Near Georgetown, TX 78633
Wesley
Job Details: 03/25/2021
Arrived onsite and found unit operating with trim falling off. Customer saved screw. bottom door couldnt open. Repaired oven by securing trim and restoring door function. All checks good.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Pflugerville, TX 78660
Andy
Job Details: 03/25/2021
"Arrived on site for dryer running but not heating. Tested and inspected unit and found failed timer and temperature switch. Installed timer, ordering temperature switch as well as other parts in case needed. Office to schedule return trip.; ordrng 1 W10640709 (Harness) and 1 WP8578354 (Temperature switch) and 1 WP3405156 (Switch) and 1 WP8318268 (Thermostat) and 1 W10900067 (Cutoff) and 1 279838 (Heater) and 1 Seenote (Office to schedule)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Austin, TX 78724
Jacob
Job Details: 03/25/2021
Arrived onsite for unit not spinning the clothes. Went into diagnostics and found no error codes. Said sometime the drain will stay on kind of long. Went ahead and replaced the switch pressure. Tested unit. Unit tested good. No issues at this time. Job complete
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS26RLECSC
Near Harker Heights, TX 76548
Wesley
Job Details: 03/25/2021
Arrived onsite and found water line frozen inside of freezer door causing no dispenser function. Advised customer on repair needed. Door would need to be replaced to restore function. ; ordrng 1 240554261 (Door)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Del Valle, TX 78617
Richard
Job Details: 03/24/2021
Arrived onsite for the washer not filling with water. Replaced water valve that was ordered and washer tested good and no leaks detected complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Blanco, TX 78606
Brandon
Job Details: 03/24/2021
"Arrived on site for customer complaint of unit not draining, found drain hose check valve was stuck closed, I was able to repair hose without replacing hose, unit tested good."
We serviced a
KENMORE DRYER
Model 110.6672269
Near Austin, TX 78703
Richard
Job Details: 03/24/2021
Arrived onsite for the dryer not counting down. Installed customer provided part which was the timer. Tested dryer did not heat. During testing found that the heating element was no good. Replaced the heating element and dryer is working fine and heating. Complete
We serviced a
MAYTAG DRYER
Model MEDB765FW
Near Austin, TX 78753
Matthew
Job Details: 03/24/2021
Arrived onsite for for dryer door seal coming off. Upon inspection found door seal was completely off and needed replacement. Replaced door seal and tested unit. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Austin, TX 78745
Luis
Job Details: 03/24/2021
"Arrived on site for water leaking. Found,one not fully inserted to valve,installed line correctly to valve tested water and icemaker unit working as designed no leaks."
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ05
Near Austin, TX 78745
Luis
Job Details: 03/24/2021
"Arrived on site for no cool. Found evaporator incased in ice,ran diagnostics defrost thermistor reading open,replaced defective thermistor ran defrost heater,heater powered on."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Leander, TX 78641
Justin
Job Details: 03/24/2021
"I arrived on site for a MW UI being unresponsive. I found the power relay wires grounding out and the rubber covers not fully on. I fixed this issue and the UI became responsive. I tested the unit and the fuse popped. I then replaced the control and fuse again. Upon testing it a second time the fuse popped again. I called techline and spoke to Cathy and received SR# 7730339301 and she recommended to ohm out the HV components, check the diode, and harness. She also recommended taking the mag out and checking the antenna and wave guide for damage. I found no damage and the components ohmd out fine. I found no grounding issues or damage on the harness. I am ordering all HV components and a few fuses; ordrng 1 W11342846 (Control) and 1 W11446747 (Transformer) and 1 W10850446 (Capacitor) and 1 W11256462 (Diode) and 1 W10754299 (Mag) and 1 W11224803 (Mag Thermostat) and 1 W11224856 (Cavity Thermostat) and 3 W10138793 (Fuse)s"
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Round Mountain, TX 78663
Brandon
Job Details: 03/24/2021
"Arrived on site for customer complaint of unit leaking into tub when unit is not running, found failed water valve, I replaced valve, unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV00
Near Marble Falls, TX 78654
Tommy
Job Details: 03/24/2021
Arrived onsite for refrigerator and freezer lights being out. Upon arrival replaced unit freezer light and unit now has complete circuit. All lights are running as designed. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Liberty Hill, TX 78642
Scott
Job Details: 03/24/2021
"Arrived on site for no cool in fresh food . Found evap solid ice, causing fan to fail and styrofoam insulation cracked. Steamed out evap and replaced evap cover . All checked normal . no water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Austin, TX 78745
Brandon
Job Details: 03/24/2021
"Arrived on site for customer complaint of long dry times, found unit tested good, but not venting properly, instructed customer to have apartment maintenance to clean/check vent exhaust."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Austin, TX 78703
Richard
Job Details: 03/24/2021
Arrived onsite for the refrigerator freezer has ice build up. Upon arrival customer had replaced the freezer door gasket and it was not sealing properly. Applied heat to the gasket and formed it. Gasket is sealing properly and door is closing properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT790SAYM3
Near Austin, TX 78736
Kevin
Job Details: 03/24/2021
"Arrived on site and inspected dishwasher and found Wash motor is not running, replaced wash motor and verified it is now working properly.
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Leander, TX 78641
Justin
Job Details: 03/24/2021
"Arrived on site for a dishwasher leaking from underneath. Upon arrival customer stated the leak is intermittent and will form a small puddle in front of the unit. I put the unit into diagnostics mode and found stored error code F9E1 diverter not finding position. I then ran a diagnostics cycle and could hear the diverter click, but I monitored it with a mirror and could not see it rotating. At the end of the cycle it gave me another F9E1 error code. During the test I observed no leaks. I removed the wash arm and the discs were intact, no cracks on the arm itself, and the feed tube was inserted all of the way. The gasket on the unit was in good hope no intact. I found a fault diverter and informed the customer this was the cause of the leak. I a, ordering the new sump and motor and office to reschedule. .; ordrng 1 W11085683 (Sump and Motor)"
We serviced a
LG DRYER
Model DLEX3370W
Near Austin, TX 78748
Brandon
Job Details: 03/24/2021
"Arrived on site for customer complaint of noise issue, found power cord was pushed into the back of the unit and the drum was hitting it.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS27CXMS0
Near Leander, TX 78645
Lou
Job Details: 03/24/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the smart valve and dual, valve failures, I removed and replaced the both valves and tested. Unit is operating as designed. No water leaks observed during service, job completed"
We serviced a
KITCHENAID DISHWASHER
Model KUDS24SEWH2
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 03/24/2021
Arrived on site to diagnose a dishwasher that is leaking. Found unit oversudsing and leaking from bottom of door. Advised homeowner on findings and made recommendation on different soap to use to prevent issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD25DIXHS02
Near Lago Vista, TX 78645
Lou
Job Details: 03/24/2021
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, customer advised that the ice maker has recently been replaced by another company and is not working. I tested temps in the FC section and it was 0 degrees. Using my jumper wire, I jumped the IM from points T-H and it failed. I removed the ice maker and tested the harness and found the harness is bad. While testing the ice maker, I found the element failed to come on. I replaced the ice maker and tested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Andice, TX 78628
Wesley
Job Details: 03/24/2021
Arrived onsite and replaced control to repair microwave. All checks good. Unit is now operating as designed.
We serviced a
GE DISHWASHER
Model GDT655SSJ0SS
Near Buda, TX 78610
Jacob
Job Details: 03/24/2021
Arrived onsite for unit not powering on. Looked at unit. Not powering on. Looked at the junction box on the unit. Found that the black wire was not making contact. Re aligned wires. Unit turned on immediately. No issues at this time. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS02
Near Lampasas, TX 76550
Tyler
Job Details: 03/24/2021
"Arrived on site for refrigerator not making ice properly, upon arrival I found freezer temp at 7 degrees & refrigerator compartment at 37 degrees, I then ran diagnostics as followed with corresponding results:Test 1&2 thermistor showed 37 & 7, Test 3&4 showed 31 & 7 , Test 5 showed 32, Test 14 showed 32, Test 16 showed 32, Test 18 showed -7. Test 59 confirmed the icebox fan is working and suction return is also good. I did find the ice box door had a small air gap when closed as well as the dispenser motor flap and air flow vent at bottom side of door, confirmed with SW, & PR of findings. I will need to return with proper seals and dispenser motor and ice box door, office to reschedule once availability of parts is known; ordrng 1 W11189145 (Door ice) and 2 W10834282 (Retainers)s and 2 W11227369 (Gasket)s and 1 W10887795 (Door ice)"
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS01
Near Leander, TX 78641
Justin
Job Details: 03/24/2021
Arrived on site to install previously diagnosed parts. I installed the new fuse and tested the unit. The unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/24/2021
"Arrived on site for customer complaint of unit not cooling in either compartment, found compressor running, found unit not cooling at all, found sealed system issue. Ordering compressor, evaporators, filter drier, and access valve; ordrng 1 W10865322 (Evaporator) and 1 W11035643 (Evaporator) and 1 W10903340 (Compressor) and 1 Cnote (Parts research non uv drier) and 1 W10913906 (Access valve) and 1 Cnote (Senior SS tech) and 1 Cnote (2 hour job) and 1 Cnote (Office to reschedule)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78745
Leonardo
Job Details: 03/24/2021
Arrived on site to test unit for unit leaking. Test unit and found leak coming from sump gasket due to damage gasket. Will order new sump and motor. Office to reschedule. ; O-emld tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Kyle, TX 78640
Andrew
Job Details: 03/24/2021
"Arrived on site to test unit for not filling with water. Found inlet valve electrical connection was not connected. Secured connection, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25ILSS02
Near Austin, TX 78724
Jacob
Job Details: 03/24/2021
Arrived onsite for unit having a sheet ice at the bottom of the freezer. Looked at unit. Saw that the drip pan from the bottom was really dry. Removed ice and from the bottom of the freezer and removed ice from around the drain pan. Used water to try and get water moving through the drain tube. Saw no water go through the tub. If the unit freezing over again. No other issues at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Round Rock, TX 78664
Jimmy J.
Job Details: 03/24/2021
"Arrived on site to install previously diagnosed parts. Removed cam, belt, valve, and control. Installed new cam, belt, valve, and control. Placed in diagnostics and ran calibration. Ran through auto diagnostics cycle and no error codes came on afterwards. Squeaking is gone. Valve no longer leaks. No other leaks detected in washer. Job completed"
We serviced a
GE REFRIGERATOR
Model PSS28KSHBCSS
Near Cedar Creek, TX 78612
Andy
Job Details: 03/24/2021
"Arrived on site to install previously diagnosed ice bin. Removed failed part and replaced with new. Found no over fill issue, also instructed customer on dumping ice weekly to avoid clumping. No water leaks present at time of service."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Leander, TX 78641
Justin
Job Details: 03/24/2021
Arrived on site or gasket clamp not staying on and gasket falling off of the door. Upon further inspection I found the clamp to loose and allowing gasket to come off. I installed the new clamp and unit is now working as designed. Call complete.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Kyle, TX 78640
Jacob
Job Details: 03/24/2021
Arrived onsite to replace parts. Replaced all parts. Tested unit. Unit tested good. No leaks at this time. Job complete
We serviced a
WHIRLPOOL OVEN
Model WOS92EC0AS04
Near Leander, TX 78641
David
Job Details: 03/24/2021
Arrived on site to install previously diagnosed parts to resolve dead oven. Replaced thermal fuse only and retested. Unit fired on and is heating from both elements as designed. Call complete.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW01
Near Cedar Park, TX 78613
David
Job Details: 03/24/2021
Arrived on site to diagnose freezer building ice and losing some cooling. Found warped gasket wasnt sealing properly. I was able to heat the gasket to close the gap. Customer pointed out the door also has some rust on it. Ordering new door to resolve rust. Office to schedule return. ; ordrng 1 W10673707 (Door)
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Austin, TX 78731
Kevin
Job Details: 03/24/2021
"Arrived on site and inspected range and sound cooktop is working, both oven igniters are on when bake cycle is selected but there is no gas. Issue was pre-screens as control board and replace control board but this had no effect. Found gas cut off on regulator is not set In the correct position after correcting this ovens are now heating properly. For future reference range shares a circuit with the kitchen lights and the vent hood, the GFI for this is in the bathroom next-door."
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ0
Near Bastrop, TX 78602
Andy
Job Details: 03/24/2021
Arrived on site for microwave sparking. Tested and inspected unit and found failed diode sparking. Will need diode and capacitor to complete repairs. Checked magnetron and found no issues but ordering in case needed. Office to schedule return trip.; ordrng 1 W10850446 (Capacitor) and 1 W11256462 (Diode) and 1 W11391712 (Magnetron) and 1 Seenote (Office to schedule)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Cedar Creek, TX 78612
Andy
Job Details: 03/24/2021
Arrived on site for refrigerator leaking water. Tested and inspected unit and found tube at top of refrigerator for ice maker cracked and had standing water. Will need to replace tube and ice maker to complete repairs. Office to schedule return trip. Ice maker is turned off to prevent water leaks. No water leaks present at time of service.; ordrng 1 W11415785 (Tube) and 1 Seenote (Office to schedule)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Leander, TX 78641
Scott
Job Details: 03/24/2021
Arrived on site for door not staying down . Replace one glass panel glass pac with 2 pane glass pack . Door is operating as designed . No other issues found . Job complete.
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW
Near Marble Falls, TX 78654
Cliff
Job Details: 03/24/2021
Arrived on site to replace previously ordered parts for washer. Replaced cam and belt and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH1164XWS2
Near Kyle, TX 78640
Richard
Job Details: 03/24/2021
Arrived onsite for the microwave not heating. During testing found that the cap and mag needed to be replaced. Replaced magnetron and capacitor and diode. Microwave tested good and is heating. Complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Buda, TX 78610
Richard
Job Details: 03/24/2021
Arrived onsite for the refrigerator filter cover not closing properly. During testing found that the filter cover had broke. Replaced cover and it tested good and its latching correctly. Complete
We serviced a
KITCHENAID OVEN
Model KEMS378SSS00
Near Round Rock, TX 78665
David S
Job Details: 03/24/2021
Arrived on site for oven display not working. I inspected the unit and work area. I found the display not working but the touch panel is still responding. I tested voltage to the transformer and found 120 volts. I tested voltage to the control UI and found one.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Dripping Springs, TX 78620
Robert
Job Details: 03/24/2021
Arrived on job to replace previously diagnosed parts. After replacement test operation.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Leander, TX 78641
Scott
Job Details: 03/24/2021
"Arrived on site for washer vibrating loudly . Found gearcase making loud noise when in high spin . Replaced gearcase,actuator , cam . Ran calibration and diagnostics wash. All checked normal . No water leaks detected at time of service. Job complete ."
We serviced a
AMANA DISHWASHER
Model ADB1400AGB1
Near Manor, TX 78653
Matthew
Job Details: 03/24/2021
Arrived onsite for dishwasher not drying. Upon arrival put unit in diagnostics and found no stored error codes. Ran diagnostics and all cycles pass. Heating element did energize. Recommended customer continue use of rinse agent. Instructed proper loading for optimal water runoff and insure unit is receiving proper hot water for cycle. Heat dry will offer better drying capability. Job complete
We serviced a
KITCHENAID MICROWAVE
Model KOCE507EBS03
Near Georgetown, TX 78633
Kayman
Job Details: 03/24/2021
Arrived onsite for microwave not closing correctly. Upon inspection I found that the unit will stop mid cycle. I found the left side interlock felt weak and would half was dis engage unless you pushed on the door. I found the outer door panel was slightly warping and there is a gap between the plastic inner panel and the outer panel. I will need to return with the interlocks and door panel to complete the repair. Ordering outer panel(W10909943) office to R/S due to part availability. ; ordrng 1 W10909943 (Outer panel)
We serviced a
WHIRLPOOL COOKTOP
Model GLS3665RS03
Near Cedar Park, TX 78613
Scott
Job Details: 03/24/2021
"Arrived on site for burners still clicking also right rear burner is not igniting . Will need to order cook top screws due to being striped out from previous repair .No gas leaks detected at time of service . Job complete .; ordrng 2 W10491985 (SCREW)s and 1 WPW10571490 (IGNITR)"
We serviced a
WHIRLPOOL DRYER
Model WED49STBW
Near Bastrop, TX 78602
Andy
Job Details: 03/24/2021
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Austin, TX 78726
David
Job Details: 03/24/2021
"Arrived on site to diagnose dishwasher with no power going to it. On arrival found unit dead with breaker showing on, and wall switch good. Checked voltage at junction box and found no power from hardwire. Customer will need an electrician to come out and find the voltage loss at the hardwire.
We serviced a
FRIGIDAIRE WASHER
Model ATF6000FS1
Near Austin, TX 78701
Richard
Job Details: 03/24/2021
Arrived onsite for the washer leaking water inside the drum. During inspection found that the washer is a stacked unit will need a 2 man for the repair. Ordering a 2man office to schedule.; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ01
Near Austin, TX 78759
Luis
Job Details: 03/24/2021
"Arrived on site for freezer light issue. Diagnosed a defective freezer led module,replaced led module tested light unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Hutto, TX 78634
Jimmy J.
Job Details: 03/24/2021
Arrived on site for CSI REF right side door not level. Found adjuster assembly wheel on right door needed to be lowered a bit to make it even with left side door. Also adjusted the handles to make them even. Customer inspected and stated it looked good. No further repairs needed. Job completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Leander, TX 78641
Lou
Job Details: 03/24/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the diverter housing leaking water, I removed and replaced the sump/motor assembly and tested the unit. Unit is operating as designed. No further leaks observed. Job completed. I made recommendations for use & care, as well as, detergent & rinse aid use."
We serviced a
GE REFRIGERATOR
Model TFX24PLP
Near Leander, TX 78641
Lou
Job Details: 03/24/2021
"Arrived on site to inspect refrigerator not cooling. Upon further inspection, I found the unit cooling and checked temps. FC=4 degrees and RC=39 degrees. Tested the units thermostat and the unit turned off when I turned the thermostat dial off. Turned the unit back on and set the thermostat at 5. Adjusted the damper at C/halfway. Found the water dispenser doesnt work. Customer advised that they unplugged the inlet valve solenoid to stop the water from flowing. I advised that theyre getting voltage to the valve but due to the paddle switch being bad, it wont turn the valve off.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Buda, TX 78610
Leonardo
Job Details: 03/24/2021
Arrived on site to test unit for unit not washing correctly. Test unit and found bad wash motor. Ordering new sump and motor office to reschedule. ; ordrng 1 W11087376 (Sump and motor)
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Austin, TX 78704
Richard
Job Details: 03/24/2021
Arrived onsite for the washer control lock not working properly. Ran diagnostics and found no error codes. Tested control lock button in diagnostics and it tested fine. All functions tested good. Could not find an issue at this time. Complete
We serviced a
KITCHENAID VENTHOOD
Model KVWB606DSS2
Near Cedar Park, TX 78613
David
Job Details: 03/24/2021
"Arrived on site to install previously diagnosed parts to resolve intermittent control issue. Replaced control and unit is still not responding properly. Still has intermittent function.
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Austin, TX 78702
Richard
Job Details: 03/24/2021
Arrived onsite for the washer making a metal screeching noise. Ran diagnostics and found that the gear case is causing the issue. Ran a spin tested and I heard the metal to metal screeching noise. Looked underneath and did not see any unusuals. Will need to replace gear case. Ordering parts and office to schedule ; ordrng 1 W11454741 (Gear case) and 1 W10890624 (Motor) and 1 W11239857 (Belt) and 1 W10721967 (Cam assembly)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Austin, TX 78702
Leonardo
Job Details: 03/24/2021
Arrived on site to test unit for unit making noise when oven on. Test unit and found noise coming from board relays and bake element heating up. Normal noise job complete.
We serviced a
WHIRLPOOL RANGE
Model WCE55US0HS01
Near Georgetown, TX 78628
Wesley
Job Details: 03/24/2021
Arrived onsite and tested function of cooktop. Unit is operating as designed. Burners are cycling according to set temp as designed. No one onsite. All checks good.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Leander, TX 78641
David
Job Details: 03/24/2021
"Arrived on site to diagnose oven that was erroring on use. Builder informed me that he was able to resolve with a power cycle. I checked for errors and found F8E0 for fan speed, and F6E4 for UI to ACU communication. Error is usually resolved with a power cycle. I cleared errors and tested unit. Was able to run a 400 degree preheat and let it sit and found errors were no longer present. Call complete."
We serviced a
LG DRYER
Model DLE3170W
Near Jonestown, TX 78645
Lou
Job Details: 03/24/2021
"Arrived on site to inspect dryer not staying on. Upon further inspection, customer advised that with almost every load, the unit will stop drying but there is still power. He advised that when it stops, the interior light will come on as if the door is open and when he pushes on the door the light goes off, but the door never opens up all the way. I turned the unit on and while it was operating, I barely pulled on the door and the unit stopped and the interior light came on. After further inspection of the front panel and door, I found the top screw on the hinge was loose causing the top of the hinge to pop out away from the panel and the door is not making good contact with the door switch and when clothing it the door, it shifts causing it to slightly open enough to trigger the switch and shut the unit down as it reads the door is open. I removed the door and adjusted the hinge and tightened the screw and reinstalled the door and retested. Unit is operating as designed. It appears that the screws on the hinge are worn and come loose over time. I advised the customer of my findings and recommended replacing the hinge and front panel and they advised that they will explore other options.
We serviced a
JENN-AIR REFRIGERATOR
Model JS42SEFXDA
Near Austin, TX 78731
Luis
Job Details: 03/24/2021
"Arrived on site for cooling complaint. Checked low side pressure reading -20 diagnosed a leak in the system. Unit will need evaporator,compressor and heat exchanger,
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Georgetown, TX 78626
Tommy
Job Details: 03/24/2021
Arrived onsite for unit long fill error code. Upon arrival found unit cold side valve wouldnt open all the way. Replaced valve and tested. Unit is now operating as designed.
We serviced a
WHIRLPOOL DRYER
Model WED92HEFW
Near Austin, TX 78702
Richard
Job Details: 03/24/2021
Arrived onsite for the dryer making a noise during operation. Ran diagnostics and found no issues. Ran a quick cycle and no issues. Could not duplicate the noise. Advised customer to take a video recording of the noise when it comes back. Complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Leander, TX 78641
Justin
Job Details: 03/24/2021
"Arrived on site for refrigerator with no ice production. Upon arrival customer stated that the IM stopped working after they installed a new water filter. I checked temps in he unit and found the FC at -7?F, the RC at 37?F, and the ice box at 0?F. I found a sheet of ice at the bottom of the FC and the pea trap drain tube clogged. I cleared out the drain tube and it is now draining fine. I put the unit into diagnostics mode and found the UI on the inner door not responding and erroneously flashing. I unplugged the unit and tried again, was able to get into diagnostics mode. I tested the IM harvest and it received an E2 error for not returning to home position. I tested he fill to IM and you could hear the valve make a thump but not work. I tried this with the filter in and out and the same result occurred. I checked the full tube heater and IM and both worked as designed. I am ordering a HV board, IM, valve, and inner door control for the repair. Office to reschedule.; ordrng 1 W11450890 (Control) and 1 W11330486 (Inner Door UI) and 1 W11194380 (Dual Valve) and 1 W11115534 (Ice Maker)"
We serviced a
GE DISHWASHER
Model GLD6700N20BB
Near Copperas Cove, TX 76522
Tyler
Job Details: 03/24/2021
"Arrived on site for dishwasher filling with dirty water, and not cleaning dishes. Upon arrival I found dirty water sitting within the tub. Upon testing unit I found unit would drain properly, then fill, agitate and drain as designed. I also found drain line under sink was not mounted correctly and allowing sink water to drain back into dishwasher. I was able to redirect and mount the drain line under the sink to help prevent water back flow. Due to style of sink i wasnt able to get a perfect 90 degrees angle raised from disposal but unit did not so any signs of backfilling from sink after tested upon repair completion.unit is functioning as designed call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Hutto, TX 78634
David S
Job Details: 03/24/2021
Arrived on site to install previous diagnosed parts. I gained access to the fill tube and replaced it with new. I cycle the ice maker and found it harvesting and filling with water. No water leaks detected. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104DSS5
Near Austin, TX 78733
Kevin
Job Details: 03/24/2021
"Arrived on site and set dishwasher into a diagnostic cycle and found saved error codes 4/3, 7/1, 6/2. Customer says wash motor will run for a couple minutes but its not consistent throughout the cycle. Ran diagnostic cycle and found wash motor is stuttering, took a video and sent it to DW and SW. Wash motor was replaced on last visit and replaced control board this had no positive affect. Removed wash motor again and inspected connections and did not see any issues. Replaced wash motor and ran diagnostics cycle again and it is no longer stuttering. Customer will run a complete and report if theres any continuing issues. Will still need upper rack adjusters to complete repair; ordrng 2 W10546503 (Adjuster)s"
We serviced a
GE DISHWASHER
Model GSDY200J00BB
Near Spicewood, TX 78669
James
Job Details: 03/24/2021
performed streem diagnosis. dishwasher has standing water left from previous cycle. customer started unit and it was washing. turned dial to next cycle and the unit drained. unit is now working properly at this time.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Georgetown, TX 78633
Wesley
Job Details: 03/24/2021
Arrived onsite for frequently reigniting during bake and provided customer instruct on normal intervals. Bake cycle performed properly while onsite. Advised customer to record issue in event of reoccurrence.
We serviced a
JENN-AIR RANGE
Model JDRP536HL00
Near Austin, TX 78704
Leonardo
Job Details: 03/24/2021
Arrived on site to replace board. Replaced boards test unit and unit heating up then Trips breaker. No spark no dead short advised customer to get electrician. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Round Rock, TX 78665
Matthew
Job Details: 03/24/2021
Arrived onsite for lines in oven display screen. Upon inspection found pixels in display screen are going out. Will need to replace. Console is RWO. Office to reschedule ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYM04
Near Marble Falls, TX 78654
Tommy
Job Details: 03/24/2021
"Arrived onsite for refrigerator not cooling. Upon arrival found unit power was good. Compressor was running, but unit was no cool. Got to evap and found block of ice by right hand corner. Ordering full seal system. Office to reschedule.; ordrng 1 WPW10321158 (Evap) and 1 WPW10507886 (Compressor assembly)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Andice, TX 78628
Kayman
Job Details: 03/24/2021
Arrived onsite for refrigerator with scratches and missing shelves. Upon arrival the customer advised me that they found the shelves in the kitchen drawers. There is a plastic make shift shelf in the top of the FC that is crooked and I couldnt get it to straighten out (see quick pic) I found some scuff marks in the RC at the top on the walls. I found the nameplate pealing off. The customer brought to my attention that the RC door slams against the pantry door every time the door is opened. I replaced the nameplate and raised the feet as high as they would go help with the door hitting the pantry. The unit is otherwise working as designed at this time and no leaks were detected during time of service.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS4
Near Georgetown, TX 78626
David S
Job Details: 03/24/2021
Arrived on site for microwave light staying on all the time. I inspected the unit and work area. I found the relay on the control damaged for the light. I replaced the control and tested the unit. It is working as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW8120HC0
Near Volente, TX 78641
Lou
Job Details: 03/24/2021
"Arrived on site to inspect washer leaking water. Upon further inspection, I found several towels around the unit and the customer advised that the unit leaks mostly when using the bulky wash. I placed the unit in diagnostics and removed the control console and tested the valve and found no leaks. I tested the softener dispenser and found water leaking ate the front left corner of the unit. Tested the recirculating pump and even more water came out. I lifted the top panel and found a sock in the softener dispenser and also found the recirculating pump hose not properly installed. Found the clamp not securing the hose to the tub ring and leaking water. I adjusted the hose and repositioned the clamp and removed the sock from the softener dispenser area and retested. Unit is operating as designed. No further water leaks observed at the end of service. Job completed."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Austin, TX 78748
Leonardo
Job Details: 03/24/2021
Arrived on site to test unit for light blinking. Test unit and found unit blinking because door is not closing correctly so latch not making contact correctly with striker. Replaced Latch test unit and unit test good job complete.
We serviced a
MAYTAG DRYER
Model LER4634JQ0
Near San Marcos, TX 78666
Noah D
Job Details: 03/24/2021
"upon inspection found the dryer not connected to any vent but heating correctly, took pictures and instructed customer on proper use. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Granite Shoals, TX 78654
Tommy
Job Details: 03/24/2021
Arrived onsite for unit freezer light not coming on. Upon arrival found unit freezer light was dead replaced and tested. Unit is now operating as designed. Job Completed.
We serviced a
GE OVEN
Model JTP13GOV28B
Near Hillsboro, TX 76645
Jonathan
Job Details: 03/24/2021
"Arrived on site for an oven that?s flashing in at F3 error code again. Inspected unit and work area. The customer advised that the F3 code has come up on her unit twice in the last month and a half since the last service. She advised that most of the time, the unit runs fine. However, this is an ongoing issue and she wanted it resolved. Tested resistance through the thermistor and found it at 1.085 k ohms. I called GE Techline and spoke to Chuck File number 05528941. He advised that if the issue was with the control problem, the issue would be happening every single time. He advised that since the thermistor had been replaced and the thermostat is reading properly, the issue would most likely be with the connector portion of the wiring where the thermostat connects onto. He advised to order some ceramic wire nuts to splice the wires together. He advised that this should resolve the issue completely. Ordering ceramic wire nuts in office will need to contact customer about return date due to shipping.; ordrng 1 Wb1x371d (package of 12 cerami)"
We serviced a
WHIRLPOOL MICROWAVE
Model WML75011HV0
Near Austin, TX 78747
Leonardo
Job Details: 03/24/2021
Arrived on site to test unit for door broken. Found door key broken replaced door test unit and unit test good job complete.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGBD2431KF1A
Near Marble Falls, TX 78654
Tommy
Job Details: 03/24/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced gasket and tested. Found no leaks unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Georgetown, TX 78626
Kayman
Job Details: 03/24/2021
"Arrived onsite to install previously diagnosed parts. I installed the main control, thermistor and damper. The unit is working as designed at this time and no leaks detected during time of of service. Job complete."
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW2
Near Johnson City, TX 78636
Brandon
Job Details: 03/24/2021
"Arrived on site for customer complaint of unit not starting cycle, found actuator disengaged from cam, I inserted actuator into cam and ran a calibration cycle, unit tested good."