Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8238 customer reviews

Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site for no ice production. Found that the freezer temperature was too warm to cycle the icemaker. The warm temperature was a result of a leaking fresh food evaporator. Replaced fresh food evaporator. Customer will need to give the unit time to reach proper temperatures before it begins to make ice. All water connections were dried.

Near Lake Texana Ct, Georgetown, TX 78628
Scott  M.

Scott M.

OVEN WHIRLPOOL KEBS107SSS02 Arrived on site for no beeping and clocks time was gone . Found sound was turned off and cook timer on . Turned sound back on and cleared timer feature . All checked normal and no error codes .

Near Darcus Cove, Austin, TX 78759
Andy  B.

Andy B.

COOKTOP IKEA ICR555DB00 Arrived on site for cooktop with crack. Inspected unit and found scratch on cooktop not by burners. (See SD-QuickPic) Contacted office and was made aware that warranty will not cover this.No repairs are to be done at this time.

Near Phillips St, Hutto, TX 78634
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 Arrived on job for complaints of warm temperature. Found compressor not running. Check ohms and got 6 at each point bad compressor.

Near Ranch Rd 12, Wimberley, TX 78676
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived to inspect ice bin stuck in refrigerator.Confirmed the complaint, removed and replaced the ice bin assembly.Unit now operates as designed.All water lines were dry at the time of service.Customer satisfied JOB COMPLETE"

Near Westchester Dr, Waco, TX 76710
Joseph C.

Joseph C.

OVEN WHIRLPOOL WOD77EC0HS01 "Arrived on site for “frozen display screen” complaint. Inspected unit and found console display screen to be frozen and all controls frozen, as well. Ordering new console ui. Also, found unit to be missing lower vent pieces. 1 W11261164 (cntrl-elec) and 1 W11351648 (CONSOLE UI (STAINLESS) EXPART) and 2 WPW10254050 (screw)s and 1 WPW10351279 (vent-oven)"

Near Camacho St, Austin, TX 78723
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRS576FIDW01 Arrived on site for unit that has a nonworking filter. Found that the filter is not seating properly into the filter housing. The filter housing door is out of alignment and not allowing filter to press fully into housing. Aligned door and tested unit. All functions are normal. All water connections are dry.

Near Sheepshank Dr, Georgetown, TX 78633
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTE254ESS0 "Arrived onsite for the dishwasher to replace the previous diagnosed parts. I replaced the pump & motor, control, and control panel. I tested the unit and it is working as designed. There were no water leaks present at the time of service.Call complete."

Near Palisades Pkwy, Austin, TX 78732
James C.

James C.

OVEN KITCHENAID KODE300ESS04 Arrived on site and found outer glass shattered with no visible impact marks. Replaced outer glass and tested for proper fit and operation. Unit tests good. Job complete

Near Tippys Ter, Brushy Creek, TX 78717
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site for unit indicating that the door is open when door is closed. The upper left hinge cover is cracked and no longer fits on the hinge properly which is allowing the read switch to move thus indicating the door is open when indeed it is closed. ; ordrng 1 W10921527 (cover) and 2 W11214483 (SCREWS)s

Near Alabaster Caverns Dr, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for dishwasher not drying dishes. Inspected unit and found no rinse aid in dispenser. Performed diagnostics mode, no error codes. Monitored tested cycle and measured amp draw to element, found heater drawing 6.5 amps as designed. Measured incoming water temperature at 120°. Checked for hot temperatures at end of test cycle and found heater operating. Spoke with customer on rinse aid and user care guide. All tested good, no water leaks present."

Near Summer Park Bend, Cedar Park, TX 78613
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KBCO24LSBX04 Arrived on job for complaints of leaks. Found drain in freezer blocked.Removed blockage and test also removed ice in bottom of freezer. No leaks detected at time of service.

Near Sandcastle Dr, Spicewood, TX 78669
Scott  M.

Scott M.

OVEN WHIRLPOOL WFE515S0ES1 Arrived on site for oven door not opening properly . Found hinge locking tab bent and misshapen badly . Replaced both hinges . Door is now fuctioning properly . Job complete .

Near Sugaree Ave, Austin, TX 78757
Brandon C.

Brandon C.

RANGE WHIRLPOOL WGG755S0BS01 "Arrived on site for customer complaint of broil not working properly, and left rear burner not working, found faulty broil ignitor, and faulty burner valve, ordering parts. ordrng 1 WPW10206287 (valve-brnr) and 1 WPW10324738 (igntr-oven)"

Near Leather Oak Loop, San Marcos, TX 78666
Scott  M.

Scott M.

OVEN IKEA IGL730CS0 Arrived on site for for range throwing f1-e1 error code . Found voltage fluctuations to UI from control. Replaced control and preheated oven . All checked good . No gas leaks detected at time of service . Job complete .

Near Woodwind Ln, Austin, TX 78758
Leonardo C.

Leonardo C.

MICROWAVE KITCHENAID KOCE500ESS05 Arrived on site and found unit working as designed. Removed unit to test operations as customer had concerns about the operation of the unit. Customer stated that he had an electrician out and modification at the power supply was made. Unit now has correct voltage and is operating correctly as designed. Tested unplugged and replugged all relay connections and wire connections to find all connections test ok. Tested microwave heated water. Job complete

Near Swallowtail Dr, Austin, TX 78737
Joseph C.

Joseph C.

WASHER MAYTAG MVWB765FW1 "Arrived on site for “not starting or operating” complaint. Inspected unit and found console broken. Removed and replaced console. Calibrated and tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Coventry Ln, Austin, TX 78723
Arthur B.

Arthur B.

DRYER MAYTAG MEDC465HW0 Arrived onsite for customer complaint of dryer stays running when door is open and light not coming on. Found door switch stuck in closed position. Removed and replaced door switch. Reassembled and tested unit. Unit now turns off and on as intended. Light also comes on when door is open as well. No other issues found.

Near S 1st St, Copperas Cove, TX 76522
Luis M.

Luis M.

REFRIGERATOR GE ZISS420DXASS "Arrived on site for fan not operating. Installed new fan motor powered unit on fan powered on. Ran icemaker through a cycle,icemaker passed harvest,water filled icemaker.

Near Burgess Ln, Austin, TX 78738
Jonathan  S.

Jonathan S.

DRYER SAMSUNG dv361ewbewr/A3 "Arrived on site for dryer shutting down in mid cycle and not allowing to power on 30 to 40 minutes after unit cools down. Performed diagnostics mode and checked temperature on UI on display with vent disconnected. Called Samsung tech support and spoke with Steve, monitor temperature and tested live voltage. Unit was operating as designed. Continued to run and unit finally powered off. Called Samsung tech support , due to no wire diagram. Tested voltage at dead state and found main control at fault. Called Samsung global parts and spoke with Kathy

Near Oakridge Dr, Round Rock, TX 78681
Steve C.

Steve C.

DRYER WHIRLPOOL WED5100SQ0 Arrived on site for the unit will not turn on. Tested the unit and found the unit has 240 V. Checked all connections and fuses and found the thermal fuse has no continuity. Replaced the thermal fuse and tested unit. Unit works properly and advise customer to clean air vents every six months.

Near Crestwind Ln, Elgin, TX 78621
Kevin B.

Kevin B.

WASHER MAYTAG MHW5630HC0 "Arrived on site and inspected washing machine and found error code for off-balance load, customer was attempting to wash only one item. Explained to customer how very small loads can cause this and recommended only washing with full-size loads to prevent it being off-balance. No water leaks from connections at time of service, job complete"

Near Dreaming Plum Lane, San Marcos, TX 78666
Luis M.

Luis M.

RANGE WHIRLPOOL WEE510S0FS1 "Arrived on site for broken glass. Found hinges failed causing door to slam on floor and damage inner glass,inner liner,hinges and trim,a,so found excessive glass in insulation. Replaced inner glass,trim,inner liner,insulation spacer and hinges. Tested door operation unit working as designed"

Near Oak Meadow Dr, Austin, TX 78736
Kevin B.

Kevin B.

REFRIGERATOR MAYTAG MSD2576VEM00 "Arrived on site I found refrigerator is unplugged, after reconnecting to power compressor will start for a few seconds but overload trips.observed this happening several more times. Replaced start device and the compressor is running normally. no water leaks from connections at time of service job complete"

Near Oak Crest Dr, Canyon Lake, TX 78133
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KFIV29PCMS03 "Arrived on site for no cool. Found excessive oil in fresh food compartment,traced oil to manufacture weld joint on evaporator assembly,found broken drain pan also. Diagnosed unit will need new fresh food evaporator and drain pan,installed new fresh food evaporator. During reassembly of fresh food compartment found broken pin on liner harness

Near Brazos St, Austin, TX 78701
Tyler B.

Tyler B.

COOKTOP KITCHENAID KECD867XBL02 "Arrived onsite for cooketop and harness replacement. Replaced top and harness and tested all functions with no issues,"

Near Velarde Cove, Austin, TX 78729
Steve C.

Steve C.

WASHER MAYTAG MVWB835DW0 Arrived on site for the unit will not turn on. Tested the unit and found the control panel has a short. Replace the control panel and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near TX-71, Bastrop, TX 78602
Leonardo C.

Leonardo C.

OVEN KITCHENAID KOSC504ESS00 Arrived on site to replace fuse. Replaced fuse test unit and found blower broken not turning. Replaced blower test unit and unit working as designed job complete

Near Niederwald, TX
Joel G.

Joel G.

WASHER LG WD100CV Arrived on site to install part ordered by previous tech. Installed and verified operation. Lower washer is what needed serviced. Drain is secure. Verified no water leaks detected.

Near Aquila Ct, Round Rock, TX 78681
Brandon C.

Brandon C.

WASHER MAYTAG MVWC565FW0 "Arrived on site for customer complaint of unit not working, found gearcase had failed, ordering gearcase, hub, and drive pulley. ; ordrng 1 W10006481 (gearcase) and 1 W10396887 (hub) and 1 W10721967 (drive pulley)"

Near Shady River Ln, McQueeney, TX 78123
Al R.

Al R.

WASHER WHIRLPOOL WFW87HEDW0 "Arrived to inspect front load washer smell.Ran diagnostics test mode and during the drain cycle, the unit had a fowl odor from the drain pipe.Disassembled the unit and checked the rotor. Rotor works properly.Customer told to run AFFRESH through the unit to combat the fowl water smell.All water lines were dry at the time of service.Customer satisfied JOB COMPLETE"

Near Tipton Dr, Waco, TX 76710
Jonathan  S.

Jonathan S.

DRYER LG DLEX8000V Arrived on site for dryer not powering on. Customer stated that unit was working then they moved unit and it is no longer working. Performed diagnostics mode and tested unit. Found unit started and was heating. Pulled unit out to test voltage and it stop working. Tested voltage at terminal block and found no voltage at L1. Tested at wall outlet and found correct. Plugged unit in and unit started working. Moved power cord and found unit would shut down. Found short in power cord.

Near Ambush Canyon, Leander, TX 78641
Ron J.

Ron J.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site. Last vist unit was unplugged upon arival and complaint was that it was turning of and on. This visit unit had been plugged in prior and found that it is a complete no cool. Fans and compressor are running but there is no frost pattern at all on evaporator.Ordering compressor, evaporator, process stub and uv drier.

Near Estancia Pkwy, Manchaca, TX 78652
Kevin B.

Kevin B.

OVEN WHIRLPOOL WGG745S0FS00

Near Trail Ridge Pass, San Marcos, TX 78666
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW5000DW0 "Arrived on site for unit not spinning correctly, found washplate stripped, replaced wash plate and tested good, no leaks on site"

Near Sierra Dr, Georgetown, TX 78628
Kevin B.

Kevin B.

OVEN WHIRLPOOL WGG745S0FS00 Arrived on site to replace blower igniter Took one picture of both original and ordered igniters together. Will need to re-order the correct part.; ordrng 1 WPW10324738 (igntr-oven)

Near Trail Ridge Pass, San Marcos, TX 78666
Leonardo C.

Leonardo C.

RANGE KITCHENAID KEHU309SSS0 Arrived on site removed unit from wall. Tested lower oven thermostat sensor to find defective. Replaced sensor. The touch display was damaged and not displaying correctly. Replaced the display board and tested unit to find unit heats and display operation is as designed. Job complete

Near Arbor Downs Rd, Austin, TX 78748
Robert J.

Robert J.

WASHER LG WT1101CW Arrived on job to replace gearcase. Nut seized to gearcase. Will need to replace tub and basket and 2 man.; ordrng 1 4020FA4208J (NUT) and 1 AAJ73189801 (BALANCE ASSY) and 1 AJQ72911907 (BASKET) and 1 CNOTE (2 MAN) and 1 CNOTE (2 HOURS ) and 1 FAF30370601 (WASHER)

Near Hub Dr, Wimberley, TX 78676
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WOC54EC0HS02 Arrived on site and found unit not responding to touch screen commands. Reset the unit at the breaker and found unit operating as designed. Unit broiler tested ok and microwave heated water. Job complete

Near Kyle, TX
Jonathan  S.

Jonathan S.

MICROWAVE GE PVM9005SJSS "Arrived on site for microwave not heating. Performed diagnostics and tested unit while measuring amp draw. Found microwave not drawing amps. Followed flow chart and tested primary switch. When pulled switch from housing found not click in place and not activating switch when door is closed. Inspected housing and found nothing broken. Inserted switch and tested unit, found unit working correctly. All tested good. Spoke with customer on user care guide."

Near Cedar Mountain Drive, Marble Falls, TX 78654
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFC310S0ES1 Arrived on site to find oven door not closing correctly. Found unit door hinge assembly damaged not allowing oven door to close. Replaced unit oven door hinge. Test unit after replacing hinges and unit test good. Job complete

Near Estancia Pkwy, Manchaca, TX 78652
Ron J.

Ron J.

WASHER WHIRLPOOL WTW4955HW1 "Arrived onsite to install previously ordered tub, installed washer tested good no leaks. The pump was making a rattling noise found a piece of plastic in the pump outlet hose removed, washer is testing great now no rattling"

Near W William Cannon Dr, Austin, TX 78745
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived on site and replaced control. All checks good after programming and repair.

Near Sugaree Ave, Austin, TX 78757
Steve C.

Steve C.

OVEN MAYTAG MEW7627AB01 Arrived on site for the unit is not working. Tested the unit and found when pressing a selection the unit will display feature not available. Reset the breaker and tested the unit. Unit works properly

Near Massengale St, Pflugerville, TX 78660
Steve C.

Steve C.

VENTHOOD UNKNOWN WVU37UC6FS Arrived on site to replace the blower fan due to noise. Replaced the blower fan and tested unit. Unit works properly and job complete.

Near Antioch Cove, Pflugerville, TX 78660
Ron J.

Ron J.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived onsite for not making ice complaint, performed diagnostics found icemaker in the off position. Advised customer and grandson that bailing arm needs to be turned down to turn on the icemaker. When the arm is up ice maker is turned off . I turned icemaker on and after 5 mins I could hear icemaker filling with water."

Near Sojourner St, Austin, TX 78725
Steve C.

Steve C.

WASHER WHIRLPOOL WTW4855HW1 Arrived on site for the unit will not advance through cycles. Tested the unit and found the cold water valve from the valve is off. Turn the valve on and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Nathan Scott Way, , TX 78653
Andy  B.

Andy B.

DRYER WHIRLPOOL WED4850HW0 Arrived on site for dryer door assembly not closing properly. Tested and inspected unit and found door seal is ripped and hinges are misaligned. Removed door seal and replaced with new. Made adjustments to door hinges and tested unit. All operations are normal. No other repairs are needed at this time.

Near Lyndhurst St, Austin, TX 78717
Tyler B.

Tyler B.

DRYER MAYTAG MEDX655DW1 "Arrived onsite for unit collecting water, found this to be due to restricted vent, advised Cust that the complex will need to clean her vent, found cutoff popped, replaced and tested good,"

Near Norwood Park Blvd, Austin, TX 78753
Tyler B.

Tyler B.

WASHER MAYTAG MVWB765FW3 "Arrived onsite for u it not filling with water or washing correctly. Ran unit and found water filling slow, and also found agitation very weak. Replaced housing and control and tested good, no leaks on site"

Near N Oaks Dr, Austin, TX 78753
Arthur B.

Arthur B.

WASHER MAYTAG MVWB766FW0 Arrived onsite for customer complaint of top load washer stuck on “Drain & Spin” cycle. Entered diagnostics and found error code F2E1 (Stuck Key). Cleared error codes and conducted UI button test. All buttons pass. Tested unit. Unit now works as intended. All water connections were dry at time of service.

Near Hilliard Ave, Killeen, TX 76543
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW4816FW2 "Arrived onsite for basket sitting lower then normal . Replaced all suspensions rods . Ran diagnostics all checked normal , no error codes . No water leaks detected at time of service . Job complete."

Near Encinal Cove, Austin, TX 78744
Leonardo C.

Leonardo C.

OVEN JENN-AIR JJW2430DS01 Arrived on site to find unit displays communication interruption error. Reset unit at breaker to find no change in error. Replaced control W10260060 and W11179310. Tested unit to find unit error corrected and unit operates as designed. Unit preheated to 350° Job completed.

Near Greenlee Dr, Austin, TX 78703
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDF330PAHS2 "Arrived onsite for unit not washing, found pump and failed, replaced pump and motor and tested good, no leaks on site"

Near Walsh Tarlton Ln, Austin, TX 78746
Leonardo C.

Leonardo C.

MICROWAVE AMANA AMV2307PFS3 "Arrived on site to find the unit control panel not responding, opened prescreened control panel and found part is white where the unit needs stainless steel. Will order new panel W10918931.; ordrng 1 W10918931 (CONTROL PANEL STAINLESS STEEL )"

Near Kirksey Dr, Austin, TX 78741
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived to inspect ice maker not making ice.Confirmed the complaint and checked the ice maker motor after jumping the ice maker.Unit motor did not rotate, so I removed and replaced it.Reassembled the unit and the unit began operating as designed.Valve sent water to ice maker.Customer told to wait for ice production..ALL WATER LINES WERE DRY AT THE TIME OF SERVICE.JOB COMPLETE"

Near S 45th St, Temple, TX 76504
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC36QTS02 "Arrived on site for not dispensing ice issue. Tested dispenser no ice,motor is powering on. Removed ice bin found coupling on shaft slipped further down not allowing shaft to engage bin,installed coupling to correct location installed ice bin tested ice dispenser unit working as designed"

Near Old Harbor Ln, Austin, TX 78739
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED4950HW0 Arrived onnsite and found poor airflow causing unit to dry slowly. Unit otherwise functioning properly. All checks good.

Near Esperanza Crossing, Austin, TX 78758
Thomas L.

Thomas L.

DRYER WHIRLPOOL DLEX7177WM "Remove and replace noisy moving support rollers, idler pulley, and drive belt. Dryer is clean as well as venting."

Near Ruellia Dr, Georgetown, TX 78633
Kevin B.

Kevin B.

WASHER MAYTAG MVWC416FW1 "Arrived on site and inspected washer and did not find any saved error codes, ran all functions in manual diagnostic and everything is operating properly. Pressed customer for more information on their experience and they said washer is taking forever to wash the clothes and shouldn’t be taking as long as it is. Explain to customer that washer does not have a timer function and cycle will complete when it is finished. Documented call with tech line"

Near Indian Grass Dr, New Braunfels, TX 78130
Joel G.

Joel G.

REFRIGERATOR WHIRLPOOL WZF79R20DW03 Arrived on site to diagnose frz with a faulty gasket. Replaced verified operation. Unit in garage and informed customer of normal condensation build up it might accumulate on gasket.

Near Bonnet Blvd, Georgetown, TX 78628
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Arrived on site and found temperature in freezer is 14 degrees test 47 shows 11, 48 shows 2 and will not change. Removed ice maker cover and inspected switch and found it is not working. Jumping switch will allow icemaker to cycle and fill with water. No water leaks from connections at time of service, job complete."

Near Cardinal Dr, New Braunfels, TX 78130
Robert J.

Robert J.

OVEN WHIRLPOOL WOS51ES4EB01 Arrived on job for complaints of not heating after running clean cycle. Pull oven from wall and check thermal fuse and found it is open. Replaced fuse and installed oven. Test operation heating normally.

Near Ranch Rd 1, Stonewall, TX 78671
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX735SDHV00 Arrived on site and installed new housing. Tested operation and found unit working properly. Job complete

Near Schefer Street, Leander, TX 78641
Leonardo C.

Leonardo C.

COOKTOP KITCHENAID KCGS556ESS02 Arrived on site to test unit for flames to high. Test unit and found house gas is propane and unit set to natural gas. Advised customer to get Plummer to replace orifices to propane

Near Hazelnut Ct, Driftwood, TX 78619
Luis M.

Luis M.

REFRIGERATOR IKEA ISC23CDEXB00 "Arrived on site. Ran unit through diagnostics found ui unresponsive at times,removed ui found loose connection on ui,removed ui reinstalled ui correctly ran diagnostics changed defrost setting to basic,unit will run through a defrost cycle every 8 hours of compressor run time,checked thermistors passed,checked diffuser operation good. Unit working as designed."

Near Davis Ln, Austin, TX 78748
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KBSN608ESS01 "Arrived onsite for u it with 2 lights out. Replaced both lights that were out, all lights now working properly"

Near Billings Ln, Austin, TX 78733
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL WOCA7EC0HZ00 Arrived on site for microwave with white light blinking. Tested and inspected unit and found no abnormal blinking. Customer stated that there is issues with the unit not keeping time. Found issues is due to when house loses WiFi connection. Instructed customer on use and care of unit and practice for best performance. No repairs are needed at this time.

Near Quercia Drive, Austin, TX 78717
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW7500GC2

Near Bloomfield Hills Ln, Austin, TX 78732
Joseph C.

Joseph C.

MICROWAVE GE PEB9159SJ2SS Arrived on site for “display not functioning” complaint. Inspected unit and found display to be non functioning.

Near Glen Mark Dr, Manor, TX 78653
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL KRFC704FSS02 Arrive on site for the unit doors are not leveled. Found the right door is higher than the left. Leveled the unit and the unit is working properly. All water connections are dry at the time of service.

Near Magnolia Ranch Cove, Pflugerville, TX 78660
Arthur B.

Arthur B.

REFRIGERATOR MAYTAG MRT118FFFH01 "Arrived onsite to replace compressor to top mount refrigerator from prior visit’s diagnosis. Removed compressor, dye drier and installed replacement using braising methods. Vacuumed unit down to -25psi. Charged unit with 4.5oz of R134a refrigerant. Observed frost pattern for 10 mins. Good frost pattern forming. No other issues found. No water source connected to unit at time of service."

Near Solomon Dr, Killeen, TX 76542
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for “sump filling with water” complaint. Inspected unit and found drain line without pronounced drain loop. Inserted more pronounced loop. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near John Michael Dr, Manor, TX 78653
Paul R.

Paul R.

WASHER MAYTAG MHW3505FW1 Arrived onsite for the washer with a control board issue. I found the control panel not responding with 5VDC to it. The control panel will need to be replaced. I replaced the control panel and tested the unit in diagnostics. The unit had a stored F6E3 error because the control panel had failed. I ran the auto diagnostics cycle. The unit completed the cycle and is working as designed. Call complete.

Near Dry Creek Dr, Round Rock, TX 78681
Luis M.

Luis M.

REFRIGERATOR MAYTAG MFC2062FEZ02 "Arrived on site for freezing in fresh food. Found damper control making loud noise,found air leaking around damper when damper control is closed. Installed new damper control,added sealer around damper housing. Powered unit on tested damper control good,had damper closed checked for air around housing no air unit working as designed. ; used 1 212643 (SEALER) from stock"

Near Westview Trail, Austin, TX 78737
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KSC24C8EYY02 Arrived on job for complaints of no ice found icemaker stopped in mid harvest. Replaced icemaker and test new ice maker also stopped in mid cycle. Check power supply to icemaker 0v. Ordered Control and switches ; ordrng 1 W10870822 (cntrl-elec) and 1 WPW10235503 (cntrl-elec)

Near Fawnwood Cove, Austin, TX 78735
James C.

James C.

DISHWASHER JENN-AIR JDTSS246GP0 Arrived on site and inspected unit for burning. I found a soap pod had fallen onto the heater and burned due to water being turned off to unit. Cleaned up residue from pod and leveled unit and turned water on. Tested operation and found unit working properly. Recommended customer to switch to a liquid soap. Job complete

Near Portobello Road, Leander, TX 78641
Andy  B.

Andy B.

DISHWASHER JENN-AIR JDTSS243GX0 Arrived on site for dishwasher making loud noise. Tested and inspected unit and found bent hinges. Made minor adjustments and tested unit. All operations are normal. No water leaks present at time of service.

Near Lakeway Dr, Lakeway, TX 78734
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived onsite for the refrigerator with the RC not cold enough. The customer also stated the unit was not making ice and the freezer was not as cold as it should be either. I found the FC at 22 degrees and the RC at 53 degrees. I explained to the customer this was the reason for no ice. I found the RC evaporator covered in frost and ice build up. I checked the version on the main control in service step 128 and found 8.0.0. I found the left hand RC door closure defective causing the door to gap and the old version evaporator cover on the RC evaporator. The unit will need to be defrosted, the drain line checked and cleared if needed, the evaporator cover replaced, and the door closure replaced

Near Creekview Dr, Round Rock, TX 78681
Ron J.

Ron J.

REFRIGERATOR WHIRLPOOL WRB329DMBM00 "Arrived onsite for icemaker not making ice, observed some ice in the bin. Performed diagnostics cycled icemaker observed some bind in motor as it was turning, water valve worked correctly. installed replacement ice, tested good"

Near W Slaughter Ln, Austin, TX 78749
Kevin B.

Kevin B.

OVEN WHIRLPOOL WFE540H0ES1 "Arrived on site and found terminal block has failed, after replacing oven is now operating properly. Job complete"

Near Landa St, New Braunfels, TX 78130
Steve C.

Steve C.

DISHWASHER WHIRLPOOL WDF330PAHB1

Near Solitude Dr, Pflugerville, TX 78660
Tyler B.

Tyler B.

RANGE JENN-AIR JGRP436WP02 "Arrived onsite for unit not making touch or timer tones, replaced control screen and tested good.no gas leaks on site"

Near N Hills Dr, Austin, TX 78731
Lou S.

Lou S.

WASHER LG WT5170HV "arrived on site to inspect washer shaking. Upon further inspection, customer advised that the unit was washing on the delicate cycle and when it began to spin, it was spinning so fast that it’ll would hit the side of the unit. Customer advised that the load wasn’t very big. I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed. I tilted the unit back and checked underneath and everything looks normal/new. I ran the unit through diagnostics one more time and same results. I tested the unit on a rinse/spin mode and the unit operated as designed. I checked the suspension rods and all for were good. Unit is balanced and level as well. I contacted LG Techline and spoke to Alex. I advised Alex of my findings listed above and Alex advised that the unit will begin to vibrate at 700 RPM’s and once it gets to 1100 RPM’s, it will smoothen out. He advised that clothes can sometimes get clumped up causing the unit to be

Near Rutherford Dr, Leander, TX 78641
Ron J.

Ron J.

WASHER WHIRLPOOL WTW5000DW1 "Arrived onsite to install previously ordered parts, installed the replacement door lock and cap. Washer Filled washed ,drained, and spun with no problem, tested good no leaks."

Near Wagon Bend, Austin, TX 78744
Robert J.

Robert J.

MICROWAVE KITCHENAID KOCE500ESS05 Arrived on job for complaints of error codes F9E0. Confirmed code in diagnostics. Reset and ran test on heating.

Near White Rock Court, Dripping Springs, TX 78620
Jonathan  S.

Jonathan S.

ICE MACHINE KITCHENAID KUID508ESS1 "Arrived on site for ice machine not producing ice and making humming noise. Performed diagnostics mode and found no water getting through inlet valve. Tested voltage at valve and found within range. Pulled unit out and inspected water. Tested water coming out of valve. Found faulty valve. Removed water valve and installed new. Tested operation and found clogged filter. All else tested good, no water leaks present.

Near La Bonita, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

WASHER WHIRLPOOL MVWB850YG1 Arrived on site for unit that is giving the unbalanced failure during operation. Found that the code is being thrown for two reasons. The bearings and seals have failed in the tub which is cracked and is leaking. And the rotor is cracked and wobbling. Unit will need new outer tub and rotor to make unit operational

Near Mariposa Bonita Cove, Georgetown, TX 78633
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on site and installed auger motor. Unit is now operating as designed. All checks good. No balance. Advised customer on repair.

Near Nash Ave, Austin, TX 78704
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for customer complaint of frost inside of freezer section, found air leak caused by loose freezer door hinge, after adjusting and tightening door hinge, unit tested good."

Near US-290, Austin, TX 78736
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Arrived onsite for customer complaint of top mount refrigerator RC door opens when FC door is closed. Found RC gasket not seating good. Used heatgun to form gasket. Door now stays closed. No other issues found. All water connections were dry at time of service.

Near County Rd 2337, Lampasas, TX 76550
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "arrived on site to inspect refrigerator temps/no ice production. Tested temps in the FC=25 degrees & RC=43 degrees. Removed the freezer drawers and found ice/frost built up on the Evap cover and evaporator. The majority of the buildup was under the fan and around the bimetal. I removed and replaced the Evap fan motor & harness and tested the unit and the evaporator began to frost as designed. Due to the Fc door gasket being compressed more at the bottom right corner, I adjusted the right bracket to correct the compression. Adjusted the defrost timer in diagnostics. No water leaks observed during service, job completed."

Near Quarry Lake Estates Dr, Liberty Hill, TX 78642
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for cooling issue. Found unit not defrosting,checked thermistor,thermistor ohmed good. Replaced main control and ui control,secured thermistor with foil tape. Found compressor making odd noise,removed compressor,installed a new compressor. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"

Near Tecoma Circle, Austin, TX 78735
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived on site for cooling issue. Found freezer evaporator not running. Removed cover found harness making weak connection and not fully inserted into liner harness. Installed harness correctly to liner harness fan powered on.

Near Tecoma Circle, Austin, TX 78735
Robert J.

Robert J.

REFRIGERATOR GE ZISB480RJ Arrived on job to replace solenoid for dispenser door. Customer is also having temperature issues and found the evaporator frosted.

Near Raeford Crossing, Dripping Springs, TX 78620
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for customer complaint of unit not washing, found water was turned off at house valves, I turned on water, unit tested good"

Near Martha Drive, Buda, TX 78610
Andy  B.

Andy B.

REFRIGERATOR JENN-AIR JS48NXFXDE01 Arrived on site to install previously diagnosed parts. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Lakeway Dr, Lakeway, TX 78734
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site and installed unit nameplate and shims. All checks good. Unit is now level.

Near Summer Tree Ct, Austin, TX 78759
Joel G.

Joel G.

REFRIGERATOR JENN-AIR JS42PPDBDA Arrived on site to diagnose heavy frost in frz and ff side not cooling properly. Previous companies had replaced gasket and evap fan motor thinking air leak. I found air damper frozen and not allowing proper air flow to ff side. Defrosted damper ran diags and found all components working as intended. Informed customer to give unit at least 48 hours for fridge to get down to set temps. Don’t see parts needing replaced at this time but informed customer This is where we need to start. Customer to monitor unit. Found no leaks at time of svc call.

Near Shinnecock Hills Dr, Georgetown, TX 78628
Joel G.

Joel G.

WASHER MAYTAG MVWB765FW3 "Arrived on site to diagnose washer not starting a r pressing start. Ran diags and found locked rotor error code. Tried running a spin cycle and didn’t start a spin, exited diags , reentered diags, ran spin and worked fine. Stator and rotor need replaced. Drain is secure. Verified no water leaks at time of svc call.; ordrng 1 W11134159 (gearcase) and 1 W11195971 (stator) and 1 W11260238 (rotor)"

Near Westvalley Pl, Round Rock, TX 78665
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOD93EC0AS03 "arrived on site for unit with poor heating. Ran diagnostics and sensors checked good, ran auto tested and passed, ran bake test on upper and lower, found low heat due to drip cloths on hidden bake elements, removed and tested good Return customer.

Near Arial Drive, Austin, TX 78753
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site and inspected refrigerator and found interior lights are off and door open indicator is showing on user interface. Refrigerator is cooling properly. Customer has found that moving around left pantry drawer bin causes interior lights to come on briefly. Removed bin and found pantry drawer Harness is damaged. Harness has been pinched by rail movement and is causing a short.No water leaks from connections at time of service collected diagnostic fee.; ordrng 1 W11170612 (PANTRY DOOR HARNESS)"

Near Summit Ridge, San Marcos, TX 78666
Thomas L.

Thomas L.

WASHER WHIRLPOOL WFW9150WW00 Arrived on site for unit giving long fill error code. Tested unit to find that the unit is overfilling on some cycles but not others. Unit will need a new control board.

Near Skyline Rd, Georgetown, TX 78628
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDTM354DSS "Arrived onsite for unit not Turing on, found power at board but none sending out, replaced control and tested, also found touch panel not responsive. Replaced panel. And tested good with no leaks on site Control and panel covered under k-aid 5yr.

Near Pinnacle Rd, Austin, TX 78746
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Arrived on site for freezing in fresh food. Removed diffuser found diffuser door not sealing correctly allowing air to enter when diffuser door is closed,diagnosed faulty diffuser. Installed new diffuser assembly,powered unit on tested diffuser unit working as designed."

Near Sawmill Dr, Austin, TX 78749
Robert J.

Robert J.

OVEN JENN-AIR JDRP536WP03 Arrived on job for complaints of error code. Confirmed code and found the display corrupted. Replaced display per TEC sheet. After replacement test operation.

Near la Luna Dr, Blanco, TX 78606
Steve C.

Steve C.

REFRIGERATOR AMANA ASI2575GRB01 Arrived on site for the unit door handle came off. Found the door handle was placed on top of the unit. Reattach the door handle and the door handle is secured. Unit working properly and all water connections were dry at the time of service.

Near Antioch Cove, Pflugerville, TX 78660
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Arrived on site for refrigerator freezing foods, found diffuser stuck open, replaced and tested good, no leaks on site"

Near Yucatan Ln, Austin, TX 78727
Kevin B.

Kevin B.

DISHWASHER JENN-AIR JDB9000CWP3 "Arrived on site and found customer is experiencing leaking during cycle, replaced upper rails, customer will monitor dishwasher for correct operation. No water leaks detected at time of service, job complete"

Near Nature's Way, New Braunfels, TX 78132
Steve C.

Steve C.

WASHER WHIRLPOOL WFW92HEFW0 Arrived on site for the unit is not filling up with water properly. Tested the unit in diagnostics and received error code F8e3. Replaced the pressure switch and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Veiled Falls Dr, Pflugerville, TX 78660
Kevin B.

Kevin B.

WASHER MAYTAG MVWB835DW1 "Arrived on site and found Console is unresponsive, washer will enter diagnostic cycle, found error code F6E2 for communication failure between UI and control.No water leaks from connections at time of service."

Near Varrelmann, New Braunfels, TX 78132
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for refrigerator, water developing in bottom of RC. Inspected RC evaporator and found normal frost pattern. Tested evaporator drain and found working properly. Removed top and found moisture buildup at water line going to dispenser (to door hinge). Called tech support and spoke with Ed (SR# 7725206996). He stated to inspect line for cracks if none found add permit gum around line. Inspected line and tested for leaks none found. Added permit gum to line. Tested all other operations. All tested good, no water leaks present."

Near Whitewater Dr, Bertram, TX 78605
Wesley P.

Wesley P.

RANGE GE JK5500SF5SS Arrived onnsite and found sensor out of range in lower oven allowing excessive heat in lower oven. Replaced sensor and reset control. All checks good during test. Unit is now operating as designed.

Near Crenata Cove, Austin, TX 78759
Joel G.

Joel G.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to diagnose fridge having condensation on items in ff side. Temp is at 37 degs, set at 36 degs which is perfect. Informed customer that since there is humidity in the air, once a door is opened and it touches items, condensation will build up. This is completely normal with refrigerators. All is fine. Verified no water leaks at time of svc call."

Near Cordillera Dr, Round Rock, TX 78681
Joseph C.

Joseph C.

OVEN WHIRLPOOL WEG745H0FS0 "Arrived on site for “not heating in oven” complaint. Inspected unit and found rear lower frame to bent and pulled from burner bar. Removed internal components and bent frame back acceptable tolerances and reinstalled all internal components. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Boyle Drive, Austin, TX 78724
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site and found unit symptom of paddle sticking. Ordering paddle parts to repair. ; ordrng 1 W11087492 (switch) and 1 W11109510 (pad)

Near Shoal Creek Dr W, Austin, TX 78757
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "arrived on site to inspect refrigerator temps. Upon further inspection, I tested the temps in the FC=0 degrees, RC=31 degrees. Customer advised that the light in the FC section won’t come on and sometimes the ice cream will be soft and then it gets hard again. Also, they’ve had food freeze in the RC section. I tested the damper and the motor was loud. When I removed the damper cover, I found it open when it was supposed to be closed. Due to the intermittent temps in the FC section, I removed and replaced the main control and the damper. Programmed the control ad tested and the unit is operating as designed. No water leaks observed during service, job completed. I leveled the unit as well."

Near Liberty Hill, TX 78642
Tyler B.

Tyler B.

WASHER AMANA NTW4516FW1 "Arrived onsite for unit not draining, removed pump and found sock stuck. Removed and tested good, no leaks on site

Near Farm to Market Rd 1325, Austin, TX 78728
Ron J.

Ron J.

WASHER WHIRLPOOL WTW4855HW1 Arrived onsite found agitator loose and bolt backed out. Installed washplate and agitator. Instructed customer washing bulky items and towels separately. Washer tested good. I also recommend using deep water wash for towels or heavier items / loads instead of auto sensing

Near Belgrave Dr., , TX 78747
Joel G.

Joel G.

REFRIGERATOR WHIRLPOOL MFI2570FEZ05 Arrived on site to diagnose fridge making loud noise and not dispensing water fast enough. Found ice maker faulty and ice bin and motor very loud when turning. Customer needs water filter replaced but also found valve and filter head faulty.Verified no water leaks detected.; ordrng 1 W11043013AUTHO (valve) and 1 W11185686AUTHO (ice-contnr) and 1 W11346622AUTHO (FILTER HEAD ASSY) and 1 WPW10300024AUTHO (icemaker) and 1 WPW10317991AUTHO (motor)

Near Gato Ln, Round Rock, TX 78665
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW4616FW2 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and found unit still over filling. Ordering pressure hose and will return shut off water valves at wall at customer requested. No water leaks present at time of service.; ordrng 1 W10846364 (HOSE)

Near Avery Ranch Blvd, Austin, TX 78717
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT790SLYM3 "Arrived on site for dishwasher not draining. Inspected unit and sump. Found food buildup on filter and screen. Tested drain cycle and found drain pump getting voltage. Inspected drain at garbage disposal. Removed drain line to run snake through. Found knock out punch still in garbage disposal. Removed punch and cleared drain line. Performed diagnostics mode, error code 6-4 float switch fault. Monitored test cycle and found unit operating correctly. Shown customer how to remove filter to clean. Spoke with customer on user care guide and recommend to run cleaning cycle once a month according to user care guide."

Near Meadowlakes Dr, Meadowlakes, TX 78654
Joseph C.

Joseph C.

MICROWAVE AMANA AMV2307PFS0 "Arrived on site for “burning smell/no heat” complaint. Inspected unit and found mold/mildew in cabinet and on power cord. Screws had rust on them and backsplash wrapper top had layer of moisture on them. This is indicative of water infiltration of duct venting. Found capacitor, diode and magnetron to be faulty and replaced them. Made customer aware of need to address moisture issue. This is the model home. Unit is performing as designed."

Near Antrim Trail, Austin, TX 78754
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRMF706ESS01 "arrived on site for frosting in freezer compartment. The top right corner of the freezer gasket is not sealing properly and will need to be replaced as this is causing the frosting in the freezer compartment. The customer also informed me that the icemaker quit working. The icemaker compartment was 26° due to the fact that the icebox fan motor was not operating. The icemaker also had an E5 failure code. Will order the icebox fan motor, Icemaker, and control board to resolve the no ice situation. All water connections are currently dry.; ordrng 1 W10846539 (evaporator fan blade) and 1 W11294907 (ICEMAKER) and 1 WPW10675033 (cntrl-elec)"

Near Cooper Lake Dr, Georgetown, TX 78633
Joseph C.

Joseph C.

DRYER WHIRLPOOL WED5000DW2 Arrived on site for “moisture buildup in dryer” complaint. Inspected unit and performed dryer vent test with test kit. Unit has blockage in home venting. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.

Near Fallsprings Way, Manor, TX 78653
Thomas L.

Thomas L.

OVEN GE JK3500DF3BB Arrived on site to test unit with defective lower oven door latch. Found that the lower oven door latch was stuck in the latched position but with the door open. Unit will need a new latch for the lower oven. This will be a two-man job that will take about 90 minutes.

Near Scissortail Trail, Georgetown, TX 78633
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT790SAYM3 Arrived onsite for the dishwasher with dispenser not opening and rinse aid spilling out on the floor. I found the dispenser solenoid had gotten hot and the top of the dispenser housing over the coil broke causing rinse aid to leak out of the arm. I replaced the dispenser and tested the unit. I found the dispenser solenoid energized and soon as the unit started filling and energized the entire time at the beginning of the cycle meaning the control triac has failed. The control also needs to be replaced. ; ordrng 1 W10595569 (CNTRL-ELEC)

Near Park Oak Dr, Round Rock, TX 78681
Joel G.

Joel G.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site to diagnose washer making noise. Found washer making a scraping noise but nothing was scraping. Ran motor separately and it was ok basket out and ran again and still made noise with motor hooked to transmission. Replaced transmission, actuator and cam and verified operation. Informed customer of normal sounds washer makes. Recalibrated unit and verified no water leaks at time of svc call. Drain is secure.

Near Malta Cir, Hutto, TX 78634
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF736SDAW11 Arrived onsite for customer of ice container not releasing and plastic found. Removed ice from container and found ice container had a hole causing container to get stuck. Removed and replaced ice container. Tested dispenser. All work as intended. No other issues found. All water connections were dry at time of service.

Near Fox Trail, Harker Heights, TX 76548
Al R.

Al R.

WASHER MAYTAG MVWB835DW4 Arrived to inspect unit leaving stains on comforter.

Near W Avenue H, Temple, TX 76504
James C.

James C.

FREEZER KITCHENAID KSSC48FMS02 "Arrived on site and inspected unit for sealed system leaks. I found the compressor very hot and pan heater connections have due leaking from them. Unit needed new compressor, dryer process stub and repair to heater connections. Installed new and removed factory crimp connections from heater and soldered the joints together. Pulled vacuumed to clear the system and tests for leaks. Unit held vacuum and charged with 7.75oz 134a. Unit cooling properly and all functions test good.

Near Denali Pkwy, Austin, TX 78726
Thomas L.

Thomas L.

REFRIGERATOR LG LSXS26366D/02 Arrived on site for no ice production. Tested customer settings to find them at zero and 37. Found that the freezer was it 2°. Use test switch to cycle icemaker and it did cycle and filled properly. However the unit is only making approximately 20 cubes in a 24 hour Time frame. Replace icemaker as it is not recognizing temperatures properly thus improper cycling. All water connections are dry.

Near Four T Ranch Rd, Georgetown, TX 78633
Lou S.

Lou S.

OVEN JENN-AIR JJW8330DDW "arrived on site to install previously diagnosed and ordered part. Due to the fan not turning off, previous tech ordered the main control. I removed and replaced the main control and tested. After turning the power on at the breaker, the fan came on and would not turn off. I tested voltage at the control to the TOD and got 1V. I tested ohms to the TOD and found it open. Also tested the sensor and it tested good. I advised the customer of my findings The unit was left turned off at the breaker. I will return with the main control & sensor.; ordrng 1 74008265 (thermostat)"

Near Hidden Springs Trail, Georgetown, TX 78633
Arthur B.

Arthur B.

REFRIGERATOR LG LFX25991ST/02 Arrived onsite for customer complaint of french door refrigerator not cooling either sections. Removed unit cover and attempted to jump compressor. Found compressor is locked up. Unit will need new compressor. Compressor is covered under 10 year warranty. Unit unplugged at this time.; ordrng 1 TCA35271204 (COMPRESSOR)

Near Southwood Dr, Killeen, TX 76549
Thomas L.

Thomas L.

WASHER GE GFWS2600F0WW Removed and replaced control board that was in operable. Operation is now normal and water connections are dry.

Near Caprock Canyon Trail, Georgetown, TX 78633
Leonardo C.

Leonardo C.

MICROWAVE KITCHENAID KEMC308KSS0 Arrived on site to find screws were too big. Parts dept will research.;

Near Covered Bridge Dr, Austin, TX 78736
Andy  B.

Andy B.

DRYER MAYTAG MEDB765FW0 Arrived on site for dryer door making noise. Tested and inspected unit and found left hand hinge rubbing creating noise. Made adjustments to door hinge and tested unit. All operations are normal. No other repairs are needed at this time.

Near Rogues Roost Dr, Lakeway, TX 78734
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived onsite for the refrigerator with a no ice condition. I found the ice bin completely full when I arrived. Mr stated the problem is erratic and one time it’s full and the next time he goes to get ice there’s only a few cubes in the bin. I found the freezer temp at -1 degrees when set at 0 degrees. I ran service test 37 and found the icebox thermistor good. I ran service test 36 and found the icebox fan not running properly and not getting up to speed with voltage to it. I tried it multiple times and the fan motor was erratic, working one time and the next time not getting to proper speed. The fan needs to be replaced. Ordering WPW10308033 MOTOR-EVAP.; ordrng 1 WPW10308033 (MOTOR-EVAP)"

Near Emerald Hill Dr, Round Rock, TX 78681
Ron J.

Ron J.

REFRIGERATOR WHIRLPOOL WRS315SNHM01 "arrived on site for refrigerator not cooling. Performed diagnostics refrigerator/freezer was not cooling. Pulled refrigerator out determined the compressor was not running, could hear start device clicking. Installed replacement start device refrigerator is now cooling. I advised customer to give refrigerator 24 hrs to reach temps"

Near Turnberry Ln, Austin, TX 78744
Arthur B.

Arthur B.

DISHWASHER KITCHENAID KDTM354DSS4 Arrived onsite for customer complaint of dishwasher upper rack falling off. Found track broke. Removed and replaced both LH and RH upper rack tracks. Reassembled. Rack now works as intended. No other issues found. All water connections were dry at time of service.

Near Eagle Landing Dr, Belton, TX 76513
Al R.

Al R.

DRYER WHIRLPOOL WED4815EW1 Arrived to inspect dryer making thumping noises.Confirmed the complaint and disassembled the unit and checked the drum.Noticed the drum is extremely warped.Also removed and replaced the normal repair kit.Ordering the drum to complete the repair.; ordrng 1 W10899578 (DRUM COMPLETE )

Near S General Bruce Dr, Temple, TX 76504
James C.

James C.

DISHWASHER WHIRLPOOL KDTM704ESS1 Arrived on site and installed new ui and control. Tested operation and found unit working properly and all functions test good. Job complete

Near Fair Oaks St, Leander, TX 78641
Arthur B.

Arthur B.

WASHER MAYTAG MVWC565FW1 Arrived onsite for customer complaint of top load washer not spinning clothes out properly and leaking water on floor. Ran diagnostics and found no error codes. Filled unit. Did find drain hose has pin hole leak causing water to leak on floor. Advised customer of findings. . All water connections were dry at time of service.

Near Oak Valley Dr, Killeen, TX 76542
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site for microwave not operating. Tested and inspected unit and found blown fuse. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Pearson Ranch Rd, Austin, TX 78717
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FPS01 "Arrived on site for no ice. Removed icemaker found broken wires to heater fill tube,diagnosed frozen fill tube will need to order new fill tube assembly; ordrng 1 W11366500 (FILL TUBE)"

Near Thomas Springs Rd, Austin, TX 78736
Tyler B.

Tyler B.

WASHER WHIRLPOOL WFW92HEFW0 "Arrived onsite for unit door locked, found drain pump clogged . Cleared and tested good, no leaks on site"

Near Phoebe Ct, Austin, TX 78727
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL ER8YHMXSL00 Arrived on site for cooling issue. Removed evaporator cover found no ice ball on evaporator frost pattern on evaporator. Removed compressor cover found compressor compartment extremely hot and condenser fan not running. Diagnosed unit will need condenser fan motor. Will bring sealed system parts also Incase needed. Need AUTHO for fan motor. and 1 WP2188875 (CONDENSER FAN)

Near Trendal Ln, Austin, TX 78744
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site to install previous diagnosed parts. Removed rails and installed new. Tested door operation, tested good. Tested all other operations. Customer also stated that the right deli drawer is not opening closing correctly. Removed and disassembled. Corrected drawer rails. Tested drawer opening and closing. All tested good, no water leaks present."

Near Green Acres Dr, Marble Falls, TX 78654
Jonathan  S.

Jonathan S.

REFRIGERATOR LG LFX31925SB/00

Near Harvey Ave, Burnet, TX 78611
Joel G.

Joel G.

DRYER WHIRLPOOL WGD8000DW4 "Arrived on site to install parts ordered by previous tech. Replaced parts, ran unit and still same outcome, didn’t change anything. Found the main control board was the issue. Found it shorted and not powering any components. Replaced, and verified operations.I reconnected and tightened venting at dryer. Informed customer of regular venting cleaning and fire hazards."

Near Palo Duro Loop, Round Rock, TX 78664
Brandon C.

Brandon C.

DRYER WHIRLPOOL MED5500FW2 "Arrived on site for customer complaint of noise issue, found noise coming from roller wheels, I replaced repair kit, unit tested good."

Near Crystal Hills Dr, Austin, TX 78737
Thomas L.

Thomas L.

REFRIGERATOR LG LFXS29766S/00 Arrived on site for display not working. Previously the compressor failed and was replaced. During that failure the ice bin melted and damaged the display on the left fresh food section door. That display needs to be replaced. The compressor has failed again and it will need to be replaced also..; ordrng 1 2HOURSEALEDSYSTEM and 1 COSTAPPROVAL and 1 LEFTDOORUSERINTERFACE and 1 PARTSRESEARCH and 1 SF8404 (VALVE) and 1 TCA35911910 (COMPRESSOR)

Near Oak Meadow Cove, Georgetown, TX 78628
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHS0 Arrived on site to find unit operational tested and found door latches correctly. The door on the unit door when opened is not staying suspended as designed. Unit only has one pad existing and will need to order WP8268961 to repair. ; ordrng 2 WP8268961 (PAD)s

Near Baldovino Skyway, Austin, TX 78738
James C.

James C.

DISHWASHER GE GSD2200G02WW Arrived on site and installed new sump assembly. Tested operation and inspected unit for leaks. I found no leaks and unit operating properly. Job complete

Near St Helena Dr, Leander, TX 78641
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on job for complaints of warm temperature and icemaker not working. Found evaporator cover frozen. Called tech line 7725200729 they recommend sealing cabinet with silicone. Ran test #39 and thermistor showing open. Ordered thermistor and control. ; ordrng 1 W10841140 (adhesive) and 1 w10902214 (thermistor)

Near Torrington Ct, The Hills, TX 78738
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFC7500VW2 Arrived on site for no drain symptom. Cleared water and rubber bands from drain. All checks good. Unit is now operating as designed.

Near Barton Springs Rd, Austin, TX 78704
Al R.

Al R.

DRYER WHIRLPOOL WET4024HW0 Arrived to inspect dryer on stacked unit not working.Confirmed the complaint and checked the voltage at the outlet and got the following readings L1/L2=0L1/N=0l2/N=121Advised customer the results of the voltage readings.Plugged in the unit and checked voltage at the unit and go the exact same readings.All components checked properly.Customer aware of the electrical issues and will contact an electrician for repairs.JOB COMPLETE

Near W Virginia Ave, Temple, TX 76501
Andy  B.

Andy B.

DRYER WHIRLPOOL WED7000DW2 Arrived on site for dryer making loud noise. Tested and inspected unit and found issues with rollers not turning properly. Removed failed parts and replaced with new. Tested unit and all operations are normal. Found unit also was not heated. Found wire came loose from cut off. Reconnected wire and tested unit. All operations are normal. No other repairs are needed at this time.

Near Marble Rd, Austin, TX 78750
Andy  B.

Andy B.

WASHER MAYTAG MVWB765FW2 Arrived on site for washer making clicking noise. Tested and inspected unit and found some rusting issues on agitator and on gearcase where they meet as well as signs of gearcase failure. Gearcase and agitator will need to be replaced. Ordering agitator No water leaks present at time of service.; ordrng 1 W11161960 (AGITATOR )

Near Rogues Roost Dr, Lakeway, TX 78734
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "arrived on site and found small amounts of condensation on the left-hand top of the freezer door. Freezer also has some frosting but not enough to prevent cooling or keep door from opening. Some of the original silicon added between liner and outer cabinet has come off. Replaced it and will need to bring back left pantry door, freezer Door and gasket. No water leaks from connections at time of service.; ordrng 1 NEEDAUTHO and 1 W10407216 (gasket-fip) and 1 W10815669 (dor-fip ss) and 1 W10815701 (dor-fip ss)"

Near Sungate Dr, New Braunfels, TX 78130
Robert J.

Robert J.

DISHWASHER KITCHENAID KDTE104ESS1 Arrived on job for complaints of leaking. Found sump seal leaking. . ; ordrng 1 WPW10605057 (pump and motor assy)

Near Linkhill Dr, Dripping Springs, TX 78620
Arthur B.

Arthur B.

REFRIGERATOR LG LSXS26336S00 "Arrived onsite to install new compressor to SxS refrigerator from prior tech’s diagnosis. When arrived, customer Sr advised that unit has been cooling for over 3 days now. Found bucket full of ice and cooling as intended. Advised customer unit will need new control to correct issue Advised to monitor unit. All water connections were dry at time of service.; ordrng 1 ABQ73984011 (CONTROL)"

Near Kim Dr, Killeen, TX 76543
Paul R.

Paul R.

COOKTOP JENN-AIR JGCP436WP01 "Arrived onsite for the cooktop that continues to click when the RR burner is used and doesn’t click all the time when the RF burner is used. I found the main ignition module not sensing the flame because the burner orifice and the head is dirty. I found a defective ignition wire on the RF burner causing it to ground out on the chassis and not light correctly every time. The orifice on the RR burner will need to be cleaned and the ignition harness will need to be replaced. ordrng 1 C-NOTES (TECH TO INSPECT HARNESS) and 1 W10507834 (HARNS-WIRE)"

Near Waimea Bend, Round Rock, TX 78681
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site and found no frost pattern on fresh food evaporator, sent pictures of frost pattern to LM, requested ordering fresh food evaporator, process stub, and service dryer. No water leaks detected at time of service; ordrng 1 SF8404 (STUB) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)"

Near Pond Springs, New Braunfels, TX 78130
Lou S.

Lou S.

WASHER WHIRLPOOL WFW9150WW01 "arrived on site to inspect washer with water in dispenser. Upon further inspection, I placed it in diagnostics showing error code F8E1. Cleared the code and continued with testing. Unit operated as designed and there was minimal water in the dispenser. Due to the error code, I checked the hose connections, the valves, the valve screens, the sensor tube and the sensor and all checked good. I ran the unit though diagnostics two more times and both times there was approximately 1/4 inch water in the bleach dispenser area. I contacted Techline and spoke to Kurt and advised of my findings. Kurt recommended to replace the dispenser due to possible calcium buildup in the water line ports which are causing the water to be directed to the wrong areas of the dispenser. No water leaks observed during service, job completed."

Near Little Elm Trail, Cedar Park, TX 78613
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "arrived on site to inspect refrigerator ice clumping. Upon further inspection, I tested temps in the FC=9 degrees & RC=43 degrees. Customer advised that there is frost on the front of the ice bin and the ice will melt and freeze in one clump. I tested the ice door and it operated as designed. I found that the temp setting was too low and when the fc door was opened, frost built up on the ic bin door and on the sides of the fc door. The temp setting in the room was 72, meter showing 76 in front of the unit. I placed the unit in diagnostics and tested and it’s operating as designed. I leveled the unit and put the settings at factory recommendations. No water leaks observed during service, job completed."

Near Firewheel Pass, Liberty Hill, TX 78642
Scott  M.

Scott M.

DRYER WHIRLPOOL WED4850HW0 "Arrived on site for dead dryer . Found one of the legs on dryer cord burned up . Looks like wasn’t properly installed . Checked thermostats and fuses and heater , all checked normal . Will need to order terminal block kit and 4 prong power cord,ordrng 1 279320 (terminal block) and 1 WX09X10019 (5' 30amp 4 wire drye)"

Near Lehman Way, Austin, TX 78747
James C.

James C.

VENTHOOD WHIRLPOOL GXW7336DXS Arrived on site and inspected vent hood for leaks. Customer stated they found the water dripping after it had rained and the builder found condensation building up in the lines. Inspected unit for air leaks and found none. Instructed customer that they should have the roof cap inspected for potential leak. Unit working as designed. Job complete

Near Opera Path, Leander, TX 78641
Joseph C.

Joseph C.

DRYER WHIRLPOOL WET3300XQ1 "Arrived on site for “noisy operation” complaint. Inspected unit and found blower wheel broken. Ordering new blower wheel. No leaks detected, at time of service.; ordrng 1 WP697772 (blower wheel)"

Near Burnet Rd, Austin, TX 78756
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL W5TXEWFWQ01

Near Davis Ln, Austin, TX 78745
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived to inspect refrigerator not cooling. Confirmed the complaint and checked the temperatures and bother we’re 60 plus degrees.Removed the rear panel and checked the condenser fan and compressor.Both were working.Removed the freezer evaporator cover and photographed the evaporator, which had no frost pattern.Checked the drain pan and felt for oil residue and found none.Ordering the compressor, dye drier and access valve.CNOTE for Sealed System Tech and 2 hours.OFFICE TO RESCHEDULE WITH CUSTOMER.; ordrng 1 876764 (ACCESS VALVE ) and 1 CNOTE (SEALED SYSTEM TECH ) and 1 CNOTE (2 HOURS ) and 1 W10507884 (COMPRESSOR ) and 1 WPW10143759 (UV DRIER)"

Near Oakdale Dr, Temple, TX 76502
Joel G.

Joel G.

RANGE WHIRLPOOL WFG525S0HS1

Near Aviano, Province of Pordenone 33081
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW4950HW1 "Arrived on site for for noIse . Ran diagnostics , nonerror code . Ran wash test all checke normal . Job complete . Nonwater leaks detected . Couldn’t duplicate ."

Near E Ben White Blvd, Austin, TX 78741
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL ED5VHGXML15 "Arrived on site for ice not dispensing . Found Bracket tabs broken on back dispenser wall . Will need ice door kit w/wall bracket . No water leaks detected at time of service . ordrng 1 8201756 (ice dor kt)"

Near Sautelle Ln, Austin, TX 78749
Al R.

Al R.

REFRIGERATOR KITCHENAID KRSF505ESS01

Near Brooklawn Dr, Temple, TX 76502
Ron J.

Ron J.

WASHER WHIRLPOOL WFW75HEFW0 "Arrived onsite for the washer not starting found an washer stuck in control lock. Removed washer from control lock. Entered tested mode, washer current error is f5e2 (door lock error) door is stuck in the locked position. Door would not unlock could access manually release unit has a dryer stacked on top. Reset breaker entered tested mode was able to get washer unlocked, customer removed load,found items in between the door of the washer. After resetting washer is working at this time. Recommended customer runs clean washer cycle with a cleaner to make sure air trap was clear"

Near Cruz St, Austin, TX 78741
Brandon C.

Brandon C.

WASHER WHIRLPOOL RTW4516FW2 "Arrived on site for customer complaint of unit not starting and not finishing cycle, found cold water valve was shut off, and unit was not leveled, I turned on water valve and unit passed all tests in diagnostic mode."

Near N Hidalgo Ave, New Braunfels, TX 78130
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived to inspect refrigerator issues.Checked temperatures and gotFreezer temperature is 12 degrees Fresh food temperature is 45 degrees.Checked ice box fan and unit was working properly.Removed the rear panel and compressor was burning hot to the touch.Checked evaporator frost pattern and photographed it.Unit will need a sealed system repair.Compressor, tube kit, drier.CNOTE Sealed System Tech 2 hours.OFFICE TO RESCHEDULE WITH CUSTOMER.; ordrng 1 876765 (TUBE KIT ) and 1 CNOTE (SEALED SYSTEM TECH ) and 1 CNOTE (2 HOURS) and 1 WPW10143759 (DRIER) and 1 WPW10466675 (COMPRESSOR )"

Near Briggs Rd, Killeen, TX 76549
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KSSC48QMS01 "Arrived onsite for unit to cooling, found compressor not running found inverter failed, replaced inverter and tested good, no leaks on site"

Near Phillip Ct, Austin, TX 78733
Tyler B.

Tyler B.

WASHER GE GTW460ASJ9WW "Arrived on site for control replacement, replaced control and tested good no leaks on site"

Near Hidden Valley Dr, Round Rock, TX 78665
Thomas L.

Thomas L.

COOKTOP WHIRLPOOL WCG55US6HS00 Replace cooktop grates Per builder request. Grates were Rusting.

Near Granite Rock Lane, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

COOKTOP WHIRLPOOL WCE55US0HS01 "Arrived on site to install previous diagnosed part. Removed cooktop and found all burners (see SD-QuickPic). Removed all burners and installed new. Added new cooktop surface. Tested unit, all tested good."

Near Limonite Lane, , TX 78642
Joel G.

Joel G.

DRYER MAYTAG MEDB835DW4 Arrived on site to diagnose dryer making noise. After running unit for 30 mins. I heard the blower making a vibration noise. Disassembled unit and found the blower slightly cracked. Replaced verified operation. Informed customer of regular venting cleaning and fire hazards.

Near Stinnett Mill Rd, Salado, TX 76571
Steve C.

Steve C.

DRYER WHIRLPOOL WED4800XQ0 Arrived on site for the unit will not turn on. Tested unit and found the thermal fuse has no continuity and door switch is broken. Replaced both parts and tested the unit. Unit works properly and advise customer to clean air vent every six months.

Near Nicole Way, Bastrop, TX 78602
Robert J.

Robert J.

REFRIGERATOR JENN-AIR JS48NXFXDW04 Arrived on job for complaints of temperatures too warm. Today and the last 2 days working properly. Customer said freezer was over loaded in freezer and had frost on inside between freezer and refrigerator compartment. I think door was not closing properly and causing temperature issues and frost because both problems corrected after large quantity of items were removed 2 days ago.

Near Emory Oak Ln, Austin, TX 78738
Arthur B.

Arthur B.

ICE MACHINE KITCHENAID KUIC15NHZS0 "Arrived onsite for customer complaint of ice machine making thin ice and not dropping. Ran diagnostics and found ice machine was set to “Thin Ice” settings. Also upon inspection, found grid cutter was not secured to board. Set ice to “Thick” setting and secured grid cutter. Observed unit make 2 slabs of ice. No other issues found. All water connections were dry at time of service."

Near Chapel Rd, Lorena, TX 76655
Kevin B.

Kevin B.

REFRIGERATOR HOTPOINT HSS25GFPHWW "Arrived on site and customer said refrigerator started working properly 4 days ago. Found temperature is correct at this time. If issue happens again will need to bring back WR55X10399, WR08X10026, WR07X26749. No water leaks detected at time of service, job complete"

Near Chesney Ridge Dr, Austin, TX 78749
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site to install previous diagnosed part. Gained access to control, removed failed control and installed new. Performed diagnostics mode and monitored test cycle. All tested good, no water leaks present."

Near Proclamation Ave, Liberty Hill, TX 78642
Leonardo C.

Leonardo C.

DISHWASHER GE GSD3360K55SS Arrived on site to test unit for unit not getting water. Test unit and found bad valve WD15X22015. Office to reschedule ; ordrng 1 WD15X22015 (VALVE )

Near Barton Skyway, Austin, TX 78746
Al R.

Al R.

DRYER MAYTAG MEDX655DW1 "Arrived to inspect dryer with extended drying time.Temperature tested the unit and got the following temperature readings.Vent off 266 degrees-130 degrees Vent on temperature rose to 242 degrees low 121.Element, fuse and cutoff are all operational.UNIT OPERATES AS DESIGNED JOB COMPLETE"

Near Red Cloud Dr, Harker Heights, TX 76548
Ron J.

Ron J.

WASHER WHIRLPOOL WTW7000DW4 "Arrived onsite for washer not rinsing, spoke with maintenance manager Walter, he advised tenant was only have a problem in the normal cycle. Performed diagnostics only error code stored was f0E3 (overload error). I instructed on load size (advise normal should be used for cotton and other mixed blend fabrics) cycle selection vs the load per the use and care guide. I advised normal should not be used for large loads, recommend tenant use deep water water wash or other specialty cycles per the use and care guide. I also instructed on soap usage, advised washer was a low water consumption model and less soap should used typically 1/2 of what the bottle is calls for. I also advised pods should be used full loads due to the soap concentrations."

Near W Slaughter Ln, Austin, TX 78748
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site for customer complaint of unit not starting cycle and giving error code, found loose wire connection at cold water valve, I tightened connection, unit tested good. If problem continues, will need water valve harness."

Near Hopping Peach St, , TX 78666
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRFF707ESS01 All functioning as designed after power cycle.

Near McCallum Dr, Austin, TX 78703
Ron J.

Ron J.

WASHER MAYTAG MVWX655DW1 "Arrived onsite for washer not powering up / not starting. Performed diagnostics confirmed no response front the control, customer advise unit was working intermittently before it stopped running. Confirmed 120.3v into the control. Installed replacement control board. Washer powered up and calibrated with no problems. Confirmed filled, agitated, drained, and spun with no problems."

Near Newton St, Austin, TX 78704
Joel G.

Joel G.

REFRIGERATOR LG LMXS30776S/02 "Arrived on site to diagnose fridge not cooling. Found unit was left unplugged but informed me both compartments were at room temp. Plugged unit in and found no heat removal of discharge and stayed at room temp indicating a faulty compressor. 180 volts to compressor. Compressor, drier and access valve need installed. Also, fans are loud when they came on and also need replaced.Verified no leaks at time of svc call.; ordrng 1 ADH73150210 (DYE DRIER) and 1 SV8404 (2 valve) and 1 TCA36511311 (COMPRESSOR )"

Near De Torres Cir, Round Rock, TX 78665
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS315SDHZ00 Arrived on site and cleared leftover ice build up. No evidence of persistent leak. All checks good. Unit is operating as designed. Advised customer on findings.

Near Scenic Hills Dr, Austin, TX 78703
Joel G.

Joel G.

ICE MACHINE KITCHENAID KUIX505EBS1 Arrived on site to install parts ordered by previous tech. I ran diags and found bin thermistor shorted. I checked resistance across sensor and found 300 ohms and should be at about 2.7 kohms. Sensor not ordered and needs replaced. Kept running diags and found recirculating pump and drain pump not coming on and found no voltage to them either. Will replace other parts on return. All other tests check out fine. Customer also asked if we could make sure they’re running the cleaner correctly since evaporator has lots of build up on it. Found no leaks at time of svc call.; ordrng 1 WPW10511923 (thermistor)

Near La Mesa Ln, Georgetown, TX 78628
Lou S.

Lou S.

RANGE KITCHENAID KGCU462VSS02 "arrived on site to inspect cooktop middle burner not working. Upon further inspection, the customer advised that the griddle burden is not working. I turned the middle grill burner on and it came on as designed. When I turned it to low setting, the Ignitor began to arc as did all of the other Ignitors. When I turned the flame up to medium the Ignitor stopped. Attempted to adjust the flame and no change in flame height. I adjusted the burner ad it appeared to stop, but shortly afterwards, the Ignitor came on again.

Near Samuel Trail, Austin, TX 78717
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WOC54EC0AS04 "arrived on site to install previously diagnosed and ordered parts. Due to uneven cooking, I removed and replaced the sensor, main control and UI panel. Tested the unit on Bake @350 degrees. Temp at preheat was 326. Next three readings were 345, 311, 420, for an average of 358 degrees. I advised the customer of my temp readings and repairs. Placed the unit in diagnostics and found the unit showing 354 degrees. Job completed."

Near Tradinghouse Creek St, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site for dishwasher, failed upper rack. Inspected unit and found right adjuster housing broken. and 1 W10588165 (housing RIGHT SIDE) and 1 W10712395 (adjuster KIT)"

Near Nash Ln, Liberty Hill, TX 78642

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