Arrived on site to install new RC door bushing to resolve door replacement. Installed new bushing and releveled unit. Verified all working as designed. Repair completed.

"Arrived on site to replace adjuster kit diagnosed on previous trip. Replaced adjuster kit, tested unit, unit is running as intended. No leaks present at this time. Job complete."

"Arrived onsite to install previously diagnosed/ordered parts. Upon arrival I installed the new gearcase,cam,and actuator. And tested the unit and found the unit operating as designed with no leaks."

Arrived on site for upper rack falling down . Found right side adjuster wheel fallen off . Replaced both adjusters with new kit . Upper rack functioning normally . No water leaks detected at time of service. Job completed

Arrived on site to inspect unit for throwing code check vent. Upon arrival customer stated they just had the vent cleaned before replacing unit and unit through code day of delivery or near first use of unit. Confirmed unit is throwing check vent minutes after starting cycle almost at the same time cool down sequence started. Replaced control turned unit to timed dry started at 40 minutes let unit run down to 30 minutes before confirming issue was fixed with the control being replaced. Job complete.

Arrived onsite for a defrost issue. Determined cause to be the control not entering defrost. Replaced the control box. All checks good. ; schdld next appmnt for 3/18 MON !

"Are on site to replace thermistors and ui control diagnosed on previous trip. Replaced ui, and freezer thermistor and fresh food thermistor. Tested unit, unit is running as intended. No leaks present at this time. Job complete."

"Arrived on site to replace previously diagnosed blower, replaced blower and tested, unit is now running as designed, job complete"

Arrived onsite and replaced the bake element and control because the old event failure had also blown the control. All checks good. Unit is now operating as designed.

"Arrived on site to test unit for no washing dishes. Tested unit found wash motor not engaging. Will need wash motor assembly to fix issue. Replaced part and tested, all components are engaging, unit is running as designed, no leaks detected, job complete."

Arrived onsite for a MW that seems to have a short. Upon arrival I tested the unit and found that the unit was making a loud buzzing noise. I gained access to the diode and replaced it and tested the unit and found unit operating as designed

"WOES3030LS00 Arrived to inspect error code. The unit had F3E0 displayed upon arrival and I cleared for testing. I found the code was immediately and I removed the unit for testing. The sensor connector was not fully seated and prior to correction, I adjusted the connector tabs to ensure positive connection. The unit operated as designed, after the repair."

"Arrived on site to test unit for noise, tested unit could not mimic the noise that customer had a recording of, added sound pads to two potential areas that could be responsible for the vibration noise, customer stated that last time they heard the noise was a week ago and loading the unit with food couldve fixed the vibration, advised customer to monitor, if issue persists, take good recording and call us back, at this time unit is running as designed, no leaks detected job complete"

Arrived onsite and found unit with cooktop uneven glass sealant application in front left corner. Verified unit is water tight. Advised customer that findings put the condition in a cosmetic failure category and it cannot be claimed for replacement of glass without special approval from whirlpool. Advised customer to follow up with whirlpool customer care with any further questions.

Arrived on site to test unit for fan making loud shaking noise. Removed fans and found fan broken. Replaced fan motor test unit and unit test good job complete.

"KRFF707ESS01 Arrived to install previously diagnosed and ordered parts. I removed and replaced the lights per Technical Service Pointer #: W11460554 Rev M, Special project #: S191AQ. The unit still required the LED driver and and after installed, all lighting issues were resolved. No leaks observed during service."

Arrived on site and replaced previously diagnosed outer glass. Unit working as designed. Job complete.

"Arrived on site for F27error code. Upon arrival, power cycled unit and there is no charge. F27 remains. Cleared error code. Test valves and are good. Ran a normal cycle and unit filled and began washing correctly. Did find excessive amount of detergent was being used. Explained to member of maintenance the amount of detergent to be used. Unit is operating as designed. Job complete"

"Arrived onsite for a dryer stopping mid cycle. The customer stated it drys clothes good on Tim dry but on an auto cycle it doesnt get all the clothes dry. The customer also stated that when multiple cycles are run the dryer will stop and they will unplug it and try other things to get it to start and sometimes it starts and other times it will not start until it cools down. After talking with the customer it was determined that when it wont start and the touch the start selection they will hear a click but nothing happens. I tested the dryer and there were no started error codes and I found the moisture sensor circuit good and the dryer working as designed. From what the customer described either the control or motor is failing. The customer is going to try and video it. The feet are broken and the dryer cant be leveled correctly for the moisture sensor circuit to work correctly. Need to replace the leveling feet, control, and motor. Ordering 4EA W11444912 leveling foot. RS for Fri 3/15/2024.; ordrng 4 W11444912 (Leveling foot)s"

"Arrived on site to inspect dishwasher door issues. Upon further inspection l the customer advised that when they have silverware in the rack on the door and they open the door, it will fly open. I found the door left hinge friction pad had fallen off and the right side was beginning to tear and will eventually fall off. I removed and replaced both pads and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site for washer off balance and buzzing noise . Ran diagnostics,washer wouldnt stop trying to drain . No kinks in pressure hose and dome clear . Replaced control ,unit is now drying properly , when shifting from agitation and spin unit would make really loud noise . Found oil leaking from gearcase and teeth broken on cam .ordering gearcase ,cam and actuator. Set return 3/14 pm only . Customer is free before that day .please put on cancellation list . No water leaks detected ; ordrng 1 W10752283 (Wash plate) and 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W11481722 (Actuator)"

"Arrived on site to test unit for water in drain pan, tested unit found gasket not sealing properly causing water to trickle down side of door and fill drain pan and connection popped out from diverter, replaced gasket and tested, secured connection and tested, unit is now running as designed, job completed"

"Arrived on site to inspect unit for thumping noise at beginning of cycle. Upon closer inspection found unit insulation was damaged and not making proper contact, and not dampening sound as designed. Ordering insulation and will return. Office to reschedule. ; ordrng 1 W11573700 (Kickplate insulation) and 1 W11579564 (Tub insulation)"

Arrived on site to test unit for lid not locking. Found damaged strike. Ordering strike and office to reschedule. ; ordrng 1 WTW8127LW1 (Strike)

"Arrived onsite for a refrigerator with the FC not getting as cold as normal and neither icemaker is producing ice. I found the FC at 29 degrees when I arrived. I found the RC at temp and showing 37 degrees with the coil clear. I checked all thermistors and they showed good. I found heavy frost on the FC evaporator causing air flow issues. I put the unit in a forced defrost and it wouldnt go into a defrost, it would just exit out like it was satisfied and the sealed system components would turn back on. I cycled power and the unit immediately went into a defrost cycle and cleared the coil. When the unit started to cooling the FC there was good refrigerant flow and I watched it get down to 18 degrees and it was still dropping. The customer is going to monitor the issue and see if it happens again. If the customer calls back and says its acting up again we need to get authorization for a dispenser UI, main control, and FC fan/harness. Call complete."

"Arrived on site for not maki g ice. Upon arrival, inspected unit and found ice maker off on ui. Turned icemaker on and harvest began, ice dumped and call for water was made. Unit is operas designed. Job complete"

Arrived onsite to diagnose dryer not heating. Found unit is heating as designed. Verified adequate airflow. Determined customer uses dryer sheets with every cycle. Advised that dryer sheets can cause sensor cycles to run short and prevent proper drying. Advised using timed dry when using dryer sheets.

On arrival verified door gasket is torn. Replaced door gasket and removed old adhesive before applying new. Also checked for sharp edges and found none. Job complete

"Arrived on site to follow up on dishwasher not running. Installed a new wash motor to resolve, I could not find anything wrong with the harness. Retested and verified all is working as designed with no water leaks."

"Arrived on site for a refrigerator. That is not cooling. Inspected unit and work area. The customer advised the refrigerator was semi cooling in the freezer was semi cooling but it the freezer was not freezing. I checked temperature in the freezer and found it at 39?F . I gained access to the compressor and checked pressures. Found the low side sitting at -3 psi, but the high side I could not get a good rating on as it was showing no pressure. I attempted to remove the Schrader valve and found Refrigerant spewing out of it, indicating the Schrader valve was damaged. I vacuumed out the charge and pressurized the unit with 125 psi of nitrogen. Within 10 minutes, I found pressure drop two psi on the low side while not affecting the high side. After another 15 minutes, found pressure dropped to 121 psi on the low side and 123 psi on the high side. I used bubble solution at the dryer, condenser, and compressor connections. Found no leaks detected. I gained access to the evaporator and use bubble solution on the evaporator after recharging the system up back up to 125 psi. I did not find any Leaks at the evaporator. As I waited for techline, I found pressures drop to 118 psi after an hour and a half of charging it the second time. I called whirlpool tech line and spoke to Kurt SR # 7738641860. He had me do a few checks and advised that there would be a leak within the cabinet due to the inability to find any bubbles forming on any of those components. He also advised that the leak would be too small to really detect. He advised that the unit would be sent to review, and that the customer or myself will be contacted depending on the next steps. Call complete."

"Arrived on site for unit not cooling and not making ice. Upon arrival,inspected unit and temperature in FC and RC are correct. Tenant states that there were never temperature issues that the unit just does not make ice. Inspected icemaker and container is empty and mold is free of water or ice. Test icemaker. Unit does harvest correctly just never calls for water. Bypassed the water fill on icemaker and valve fills correctly. Need to replace ice maker ordering ice maker. Office to reschedule ; ordrng 1 W10882923 (Ice maker kit) and 1 WPW10300024 (Ice maker)"

Arrived onsite for rusting dishracks and broken left upper rack stop. Ordering rack and stops to repair. Provided advice on use and care while onsite. ; ordrng 1 WPW10082861 (Stop) and 1 WPW10525643 (Lower dishrack)

"Riced on site with new parts. Completely disassembled unit. Replaced all burner holders, screws, burner heads, caps, Lp conversion kit no caps. Verified operation. Call complete."

Arrived on site to install harness to resolve non functioning dishwasher. Examined harness and did not see any issues and replaced the sump and motor. Tested and verified unit working as designed. No water leaks found. Repair completed.

"Ive been on site for a range that has no power. Inspected unit and work area. I did confirm the customers complaint and check the back of the unit. Found no evidence of any grounded wires and check voltage. Found no voltage coming from the outlet. I checked the breaker and found the breaker had been tripped. I resupply power to the range and tested the bake, broil, and surface elements. Found all working and operating as designed. I did it by the customer that because they are on a GFCI breaker, it may have registered a false ground, as there are no wiring or evidence of any kind of grounding issue. The unit is working as designed. Call complete."

"Arrived onsite to install previously ordered parts. Upon arrival I installed the new gearcase, rotor, stator, clutch and slider (sliders come with new rotor screw). And tested the unit and found unit operating as designed"

On arrival customer complained about long preheat time. Ran unit at 350 degrees and Oven preheated in just under 11 minutes (10m/45s). Notified customer that this is well within spec and unit is functioning as designed. Customer stated its not as fast as their previous oven. Will need to contact tech line for documentation.

"Arrived on site to inspect washer getting off balance. Upon further inspection, the customer advised the unit is getting off balance and broke the drip pan below (photo). Checked the basket punch outs and found some not fully punched through. Removed and replaced the basket and calibrated the unit and tested in diagnostics. Unit is operating as designed. I was able to get the unit with the drip pan connected to the drain pipe, but its not secured as its broken. No water leaks observed during service, job completed."

"Arrived on site for dryer tripping breaker . Breaker is only tripping some times .very random. Checked voltage ,harnes, element . No grounding . Ran unit and found correct amperage . Couldnt duplicate any issues with dryer . Do recommend changing to a non gfi breaker . Job complete"

"Arrived on site to test unit for damaged bellow. Replaced damaged bellow, unit now working as designed. No leaks detected. Job complete."

"Arrived on site to diagnose refrigerator that was sparking / possibly smoking underneath. Spoke with customer and clarified that they did not see sparking or smell smoke, but were hearing a noise sometimes from the freezer compartment and smelling something warm/hot. Advised this was the unit going through defrost with ice melting on the heater and not a short. I checked under the unit / defrost heater and did not see any evidence of any shorts or sparking. Examined all visible wire and did not see anything out of the ordinary. Unit working as designed. Reported findings to safety, SR7738539379. Call complete."

"Arrived on site to install previously diagnosed and ordered parts. Due to the motor, vent and control failures, I removed and replaced the mentioned parts and tested. Unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to diagnose dryer that was taking several cycles to dry. Tested unit and found it is heating, but has almost no airflow. I checked the vent since the unit was pushed into the wall and found the vent completely folded closed. Advised customer to pull unit away from the wall and replace the vent hose to resolve. Unit working as designed. Repair completed."

"Arrived on site for a washing machine. That is not finishing cycles. Inspected unit and work area. We customer devise at the unit tends to not finish out more often than it does. I found the unit unlevel due to the flooring and the customer had a load inside of it. I ran the unit through a drain and spin And found the load bouncing off the front panel. I found that the tub was leaning up against the front panel, causing the issue. I adjusted the feet on the washer and checked the suspension. I found the suspension was good. I did find that the customer was washing a blanket with other shirts and pants. I did advise the customer against mixed loading due to that issue of going off balance as well. I ran the unit through diagnostics and did not find any stored error codes. I did advise the customer that the issue is most likely with the unit being on level and with potential loading issues. Went over loading tips on the washer and found the unit working an operating as designed. Call complete."

Arrived onsite for a washer that is not operating. Upon arrival the customer informed me that they had not scheduled any service with us and I left.

Arrived on site to install dishwasher spring bushings. Replaced bushings and verified proper operation. Repair completed.

"Arrived on site to replace faulty harness diagnosed on previous trip. Replaced harness, tested unit, unit would not cycle past drain, and found drain hot to the touch. Replaced drain, tested unit, issue persisted. Replaced actuator and control, tested unit, unit is running as intended. No leaks present at this time. Job complete."

"Arrived on site to inspect cooktop flames. Upon further inspection, I tested all burners and found the, too high with orange/yellow tips. I found the unit is operating on propane and the orifices are natural gas. I converted the unit to propane orifices (provided by the customer) in all burners and retested and adjusted the flames and the unit is operating as designed. No gas leaks detected during service, job completed."

"Arrived on site for washer making a buzzing noise. Upon arrival found f0E9, f9E1, f0E2, f8e1 in diagnostics. Found lid wouldnt fully shut due to failing hinges. Ordering W11551369 left and right W11551376 hinges and will need to return with previous parts to also replace valve and pump. Rescheduled customer for 03/14/24; schdld next appmnt for 3/14 THU !"

"Arrived on site for washer pausing at the end of rinse and spin cycle. Upon arrival found washer completely off lvl and rocking back and forth and f0E9 in diagnostics. Ran cycle and found water pressure weak through valve and back left suspension rods also weak. Ordering W11400156 rods, and W11595805 valve and rescheduled customer for 03/14/24 to complete repairs. ; ordrng 1 W11400156 (Rods) and 1 W11595805 (Valve)"

"Arrived on site to replace control board, replaced control and tested, unit is now functioning as designed, job complete."

Arrived on site for washer not going into wash cycle . Ran diagnostics no error codes and unit passed wash test . Found out talking to customer that she lifted the lid and didnt hit start . Instructed on use of unit . No water leaks detected at time of service. Job complete.

"On arrival verified complaint of not function F8E4. On arrival unit is powered off. Looked under unit for any signs of excess water or leaks, no signs found. Had to remove float switch to see better. Tested float switch and it is good, returned power and ran diag mode. No error codes found. Ran normal cycle and it ran 10 minutes no issue. Previously it would not start the cycle without popping the code up. Verified against the AFL video and found it had most likely been a bad connection at float switch which was repaired during the course of my diag testing. Job complete no leaks detected during service."

Arrived on site to relaxed tub and hinges. Replaced tub and hinges and found tub was not the correct one it didnt have the 3rd rack whole for the tracks. Will order new tub office to reschedule and Inspect new tub. ; ordrng 1 WPW10327249 (Fill valve) and 1 W11649982 (Tub) and 1 2hourjob (2 hour job)

Arrived on site on test unit for flames to high. Found right front and left front burner flames to high. Found burner cap not sitting correctly. Secured cap test unit and unit test good job complete.

"Arrived on site for no lights. Diagnosed a defective led module,per service pointer removed all leds,installed updated leds all leds working as designed. AUTHO S84638 ; used 4 W11632139 (Led module) from stock"

Arrived on site for washer not shutting off drain cycle. Upon arrival found control relay fused and causing power to stay on to drain pump. Found pump bad also and replaced both parts. Reassembled and tested unit. Found washer working as designed with no leaks. Call complete

"Arrived on site to diagnose dishwasher not running. Checked errors and found F8E4, F9E2 errors. I ran the unit and checked for leaks. Removed front panel and found no water coming from vent or door area. I did notice one corner of the door gasket was inverted a bit compared to the other corner. Removed and reseated door gasket. Advised possibly switching soap brands due to the soap suds from their existing soap were almost going over the front lip. Unit does not shoe any signs of leaking when I reran. Repair completed."

"On arrival verified complaint of unit noise and shaking, ran diag mode and all components are good but unit shakes and grinds on spin. Visual inspection of gearcase shows leaking oil but stator and rotor are still good. Replaced gearcase and slider and unit now is quiet and runs great no shaking. Job complete no leaks detected during service."

Arrived on site for noise. Found noise is from the high speed of compressor. Attempted to dampen noise but is was still substantially. Will need new compressor. Office will call to schedule. ; ordrng 1 W11578205 (Compressor) and 1 W11506635 (Coupler) and 1 WPW10143759 (Uv drier) and 1 Nitrogen (Nitrogen)

Arrived on site for washer needing previously diagnosed slider. Upon arrival reconfirmed issue and installed part. Tested and found washer working as designed with no leaks. Call complete

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the icebox, adapter, gaskets, and added Pirma gum around the vent edges to seal off any air flow issue. Reassembled the unit in the unit is working in operating as designed. Call complete."

Arrived onsite for a vent hood to replace the fuse holder. I cut out the 3/16 spade connectors and added 1/4 spade connectors to fit the customers new fuse holder he supplied. I installed the fuse supplied by the customer and installed the LED bulbs supplied by the customer. I tested the hood lights and they are working as designed. Call complete.

"Arrived onsite for previously diagnosed parts. Installed the rc door and moved all the components from the old door over to,the door. Made sure the door was sealing correctly. Informed the customer that it will take 48 hours for the door to get good seal. The unit is operating as designed and no water leaks detected during inspection."

Arrived on site for dishwasher not working correctly. Upon arrival found f7e2 in diagnostics p. Found motor failing to operate. Replaced it and tested unit. Found no leaks and unit filling as designed. Call complete

"Arrived on site to inspect wall oven microwave combo unit clock resetting itself. Upon further inspection, the customer provided a photo of the units control panel display which indicated the unit lost power. Customer advised that they do not have the Whirlpool app downloaded in their phone and the unit connected to wifi. I placed the unit in diagnostics and found no error codes. Customer advised they attempted to connect to wifi but it failed in the past. I removed and replaced the control panel and assisted the customer in connecting to WiFi through the Whirlpool app on their phone. Connection was successful and I tested the unit and it is operating as designed. Job completed."

"Don site for a wall oven. That is not reaching proper temperatures. Inspected unit and work area. The customer stated that since the last repair, the unit worked fine the first time, but they have had consistent issues cents. I noticed all three of the bake racks covered with aluminum foil. The customer had pre-started a bake cycle at 450? and I checked temperatures. I found the upper portion of the oven getting a lot hotter than the lower portions of the oven potentially due to an airflow issue. I did find the unit cycle between 430?F and 475?F. I had the customer take out the aluminum foil and restarted the test back over. Found the unit cycling and operating as designed averaging a temperature of 450?F. I called whirlpool tag line and spoke to Kurt SR# 7738639426. He advised that you cant have aluminum foil on the racks because it inhibits airflow throughout the unit and will cause the unit to see the unit is at temperature when the unit isnt at proper temperature throughout the unit. He advised that the cooling fan is meant to recirculate the air, but that when you have several barriers where the airflow cant flow through, you will have uneven temperatures. He advised Magno repair at this time in the unit is working as designed. Call complete"

"Arrived on site for a dishwasher that is leaking. Inspected unit and work area. The customer advised that the first time they use the dishwasher, the unit leaked a lot of water all over the floor. They had their installers come back out and they did some stuff to it and it hasnt leak sense, but they were told to keep the appointment. I ran the unit through an auto test and found the unit working and operating as designed with no leaks present. The customer said that she was able to wash the last four washes without it leaking. A verified all water connections were secure and there were no leaks present during operation. I did advise the customer that it appeared that theyre installers fix the original issue, which was probably due to installation. Call complete."

"Arrived on site for dryer making a screeching noise when started. Upon arrival found belt loose, and rollers failing. Used repair kit 4392065 and replaced rollers, idler, and belt. Tested unit and found noise removed and dryer working as designed. Call complete"

"Arrived onsite for unit dispensing water slowly and not filling ice tray adequately. Ran test and found low flow. Removed filter and flow improved to normal. Notified customer that either the filter was bad or the housing was causing restriction. Replaced housing and tested, no change with filter. Customer will look to replace filter."

LFXS26973D/01 Arrived to replace valve. I removed and replaced the faulty valve and tested. The ice maker filled as designed. No leaks observed during service. Warranty applied.

Arrived on site and verified previously diagnosed console and control were needed. Replaced parts and leveled unit. Unit now working as designed. No leaks detected. Job complete.

Arrived onsite for a refrigerator that is leaking and has ice buildup in the back of the freezer. Upon arrival I gained access to and inspected the water lines and connectors under the unit and found them dry. Not leaking. Upon further inspection I found some frost on the back of the freezer. I gained access to the Evap and found that the frost pattern was good not too much frost at this time but I did find that the drain hole was blocked I removed the blockage and ran the heater by activating it in diagnostic mode and allowed the melt water to flow through the drain hole and the monitored it from underneath the unit and found the the water dripped into the drip pan. Like normal. I did change the defrost setting from dynamic to basic and asked customer to monitor the unit

"Arrived on site to inspect unit for not producing ice. Upon closer inspection found ice maker working properly. However the motor within the ice maker is grinding and straining trying to move. Found ice stuck through out container. Dumped ice into bin and freed stuck ice, but unit still sounded the same and would not dispense ice. Ordering ice container assembly WPW10558423 and will return. Rescheduled for 3/15/24. ; ordrng 1 WPW10558423 (Ice container assembly)"

"Arrived on site for cooktop igniters begin clicking as soon as power cord is plugged in. Upon arrival, test unit and igniters begin sparking as soon as power cord is plugged in with all knobs on off position. Removed rear panel and cook top to inspect all harness wires and components. All harness wires are good with no cuts or broken wires grounded. Test spark module and is good. Need to replace switch harness. Office to reschedule ; ordrng 1 W11233074 (Knob switch harness)"

"Arrived on site for water dispensing on its own. Per customer they would get water from the dispenser then water flow would stop,then with cup away from dispenser water would dispense on its own tested water dispenser found after multiple times water stopped dispensing on its own. Ordering dispenser ui and main control due to possible communication issue. ; ordrng 1 W11099702 (Dispenser ui) and 1 W11333076 (Main control)"

River on site for touch screen dead . Found user interface face black and not responding . Ran diagnostics for user interface error . Replaced ui console . Ran diagnostics agin . All checked normal. Also instructed customer to have WiFi connected. No gas leaks detected at time of service. Job complete .

"Arrived on site to test unit for turning on by itself, tested unit found that unit has software issues, and console extremely sensitive and even a wave with the hand can activates settings, customer also has plastic warp on console for protection that could be interfering with functions, there is no Wi-Fi connection at home do to no internet in area, advised customer to get hot spot from cell provider, called safety and asked for authorization for control and console replacement, safety does not want to cover any repair do to age of unit but have options for customer and advised her to call them, at this time job complete"

"Arrived on site to replace previously diagnosed ice maker, control, UI and left FC bracket, replaced and tested, unit is now running as designed, no leaks detected job complete"

Arrived on site to test unit for not starting. Found unit would heat for a few minutes and would error out with f8e0(lower fan speed). Found new blower was damaged in box. Ordering new blower and scheduled for 03/14. ; ordrng 1 W11598119 (Blower)

Arrived on site with new deflector. Replaced deflector. Call complete.

"Arrived onsite for previously diagnosed parts. Installed the adjuster on the top rack, tested the rack by lowering and raising the rack. The rack is operating as designed and no water leaks detected during service."

On arrival verified complaint of unit stopping mid cycle. Ran diag test and found no error codes. Confirmed all the components are working and advised the spacing during cycles is normal for the processing of the programming. Job complete no leaks detected during service.

"MED4500MW0 Arrived to install previously diagnosed and ordered part. I removed and replaced the drum assembly W10899578 and tested. The clanking noise that was associated with drum rotation was fully corrected and I could not recreate the issue through multiple tests, heated and not heated. Operational test good."

"Arrived on site to replace faulty components on drive system. Replaced gearcase, actuator capacitor, cam belt, and shield. Tested and unit is now functioning properly. Job complete."

"Customer unavailable at time of service. Rescheduled for 3/15, customer requests last call of day since they are not usually available until after 4.; schdld next appmnt for 3/15 FRI !"

GXW7330DXS1 Arrived to install previously diagnosed and ordered part. I removed and replaced the bulb and tested. The issue was resolved and the light worked as designed.

"Arrived on site for FC door gasket comes off. Upon arrival, inspected unit. The gap on liner is too large. Old and new gasket will not hold. Ordering door and badge. Office to reschedule ; ordrng 1 LW10668875 (FC door) and 1 W11178521 (Nameplate)"

Arrived on site with new water valve. Removed bottom panel. Replaced water valve. Verified operation. Call complete.

"Arrived on site to install previously diagnosed and ordered part. Due to the dryer rear panel being damaged at the mounting screws and vibrating, I removed and replaced the rear panel and screws and tested. Unit is operating as designed. No lint observed during service, job completed."

WRS325SDHZ08 Arrived onsite for a refrigerator that is not cooling. Upon arrival I found that the RC was at room temperature and the fc cool. Upon further inspection I that the Evap was covered in about a half inch thick sheet of ice. I removed the ice and tested the heater and found it good I tested the thermistor and found the it was testing out of rage. I replaced the thermistor and both controls and found unit operating as designed

Arrived on site to test unit for gas smell coming from regulator. Found adapter had no plummers tape. Replaced regulator and secured adapter correctly no gas leaks found job complete.

Arrived onsite for both dishracks peeling and rusting. Ordering dishracks to repair. Replaced broken stops. ; ordrng 1 W11129404 (Lower dishrack)

"Arrived on site for unit display flashing and beeping as well as internal lights flashing until ice is removed from the ice bucket. Called Tech line for assistance. Spoke to Curt SR#7738639058. Discussed with tech and tech believes there is some sort of low-voltage short happening on the ice bin is full and when removing the ice do unit returns back to normal operation. Recommended ordering and replacing the emitter receiver, and UI at the same time. Office to reschedule ; ordrng 1 W11636544 (UI)"

"Arrived on site to test unit for knobs not lining up, tested unit found that knob needed to be slightly adjusted, adjusted and advised customer that if bummed caused knobs not to line up, it can be slightly adjusted when needed, unit is functioning as designed, job complete"

Arrived onsite for unit damper making excessive noise. Upon arrival inspected unit. Ran damper and customer confirmed noise. Replaced damper and noise was reduced. Notified customer that unit mechanisms will be audible and not completely quiet. Unit is functioning properly. Job complete.

"Arrived on site to inspect unit for clothes still being wet at end of cycle. Upon closer inspection found moisture sensors reading opens and thermistor and thermal fuse faulty as well. Replaced both electrodes, thermal fuse and thermistor. Tested unit unit is running as intended. Job complete."

"Arrived onsite for washer making a loud noise on high spin. On inspection I gain access to the shocks and springs. They all look good, checked the drum and it moves back and forth but not up and down. Talked with Susie and going to order a tub assembly and return the shocks. Office to reschedule when parts come in and no water leaks detected during service.; ordrng 1 W11460604 (Tub assembly)"

Arrived on site to test unit for not turning off. Found elements cycling as designed. Unit was responsive on arrival. Advised customer to download app and connect unit to WiFi to ensure unit has most current software update per service pointer W11525545. Job complete.

"Arrived on site for dispenser not opening during use . Found connections was not pushed in all the way on dispenser . Reconnected and made sure it was secur. Ran diagnostics, all checked normal. No water leaks detected at time of service job complete"