Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8227 customer reviews

Brandon C.

Brandon C.

DISHWASHER KITCHENAID KUDC03FVBL3 "Arrived on site for customer complaint of unit leaking, found leak coming from dispenser and gasket, ordering gasket and dispenser.; ordrng 1 8269259 (gasket,vent) and 1 CNOTE (AUTH AND RESCHEDULE ) and 1 W10224431 (dispenser)"

Near Frio Ln, Wimberley, TX 78676
Brandon C.

Brandon C.

DRYER MAYTAG MEDX655DW1 "Arrived on site for customer complaint of dryer not turning off unless you open the door, found faulty timer, I replaced timer, unit tested good."

Near Inks Clearing Lane, Austin, TX 78738
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for deli drawer glides off shelf assembly. Found rivets on left side for shelf still present but glide disconnected from shelf no physical or misuse of operation diagnosed faulty manufacture process of rivets to glide,right side appears glide is about to fail also due to same issue of manufacture defect. Installed new shelf tested drawer operation unit working as designed. Repair covered under AUTHO

Near Hayselton Ave, New Braunfels, TX 78130
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site to replace main control, you are right, and RC evaporator wiring harness. Replaced all three parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service."

Near Pine Ln, Cottonwood Shores, TX 78657
Clif L.

Clif L.

REFRIGERATOR LG LMXC23746D.ASBCNA0 "Arrived on site to make repairs and contact LG tech line. Spoke with Tony at LG and he advised we must spray down entire sealed system with food safe bubble leak detector, after pressurizing it up to 200 psi to detect leak. Piercing valve and refrigerant bubble leak solution will be needed to follow tech lines instructions. Office to research food safe bubble leak detector and bullet piercing valve.File# tcc190729079438; ordrng 1 NEED (BULLET PIERCING VALVE) and 1 RESEARCH (FOOD GRADE BUBBLE LEAK DETECTOR)"

Near Oak Point Court, Liberty Hill, TX 78642
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to replaced door and gasket. Replaced both parts test unit and unit test good job complete

Near Merritt Dr, Austin, TX 78744
Joel G.

Joel G.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00

Near Will Smith Cir, Hutto, TX 78634
Joseph C.

Joseph C.

WASHER MAYTAG MVWC465HW2 "I’ve done on site for “not washing clothes properly” complaint. Inspected unit and found no codes or erratic behavior. Ran full cycle and unit filled and drained as designed. Instructed customer to avoid “Normal” cycle, as this provides lowest water setting. Unit is performing as designed. No leaks detected, at time of service."

Near Giles St, Austin, TX 78722
Joel G.

Joel G.

REFRIGERATOR LG LFXS24623S/00 "Arrived on site to install parts ordered by 1st tech out. Replaced, updated main board using jig software, pulled deep vacuum, no leaks per vacuum test, recharged on the high side and verified no water leaks at time of svc call. Unit isnt hooked to water. Customer to monitor for first few days before putting food in unit."

Near E Adams Ave, Temple, TX 76501
Thomas L.

Thomas L.

WASHER WHIRLPOOL RTW4516FW1 Arrived on site for Noisey operations. Found that the drive-pulley was rubbing against guard. Found that the shaft nut was almost off allowing the pulley to drop against guard. Removed guard and corrected loose drive nut. Reinstalled guard and tested. The unit is still very noisy and agitation and the lid lock is intermittent. Install the new lock and it is electrically failed. ; ordrng 1 W11307244 (LATCH)

Near S Willis St, Granger, TX 76530
Clif L.

Clif L.

DRYER GE GTD45EASJ0WS Arrived on site to replace belt for dryer. Replaced part and tested unit. Found all is functioning properly at this time.

Near Azalea St, Kingsland, TX 78639
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for refrigerator not making ice, freezer bin issues and kick plate coming off. Tested and inspected unit and found ice maker, freezer bin and kick plate will need to be replaced. Ordering bin.No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11095091 (BIN)"

Near Alton Pl, Round Rock, TX 78665
Al R.

Al R.

DRYER MAYTAG MEDX655DW1

Near Oakmont Cir, Belton, TX 76513
Scott  M.

Scott M.

DRYER WHIRLPOOL WED4950HW0 Arrived on site for long dry times . Checked voltage at terminal block and found outlet is dropping leg . Checked and breakers are on . Also found vent has an air restriction . Checke elements and thermostats all checked normal . Recommending electrician look at outlet and breakers and to have exterior vent cleaned . No lint build up in unit at time of service . Job complete .

Near Wallingstone Ln, Austin, TX 78750
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL KRFC704FPS02 Arrived onsite to install new compressor to French door refrigerator from my prior visit’s diagnosis. Removed compressor and installed new compressor using braising method. Vacuumed unit down to -25. Charged unit with 4.65oz of R134a refrigerant. Reassembled and observed frost pattern. Good frost pattern forming. No other issues found. Advised customer to wait 24-36hrs before placing food back into unit. All water connections were dry at time of service.

Near Old World Drive, Harker Heights, TX 76548
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site for no ice. Customer defrosted unit per prev. Tech recommendation,talked to customer she had no issue with cooling,her visit was due to no ice. Removed icemaker found broken wire to fill tube heater diagnosed unit will need fill tube assembly. Ordering fill tube assembly repair covered under AUTHO KL7FC00APL1; ordrng 1 W11230096 (FILL TUBE )"

Near W Coll St, New Braunfels, TX 78130
Andy  B.

Andy B.

WINE COOLER JENN-AIR JUW24FRERS00 Arrived on site for wine cooler making loud noise. Tested and inspected unit and found compressor rubbing on unit when running creating noise. Made adjustments and tested unit. All operations are normal. No water leaks present at time of service.

Near Hare Trail, Austin, TX 78726
Arthur B.

Arthur B.

DISHWASHER KITCHENAID KDTM354ESS3 Arrived onsite for customer complaint of dishwasher upper rack falling. Found track and adjusters broke. Removed and replaced all parts. Reassembled and tested. Upper rack open and closes as intended. No other issues found. All water connections were dry at time of service.

Near Lampasas, TX 76550
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDT920SADM3 "Arrived onsite for customer complaint of dishwasher not getting dishes clean. Ran diagnostics and found 7-1 error stored in control. Cleared error codes and used dishwasher cleaner. After cycle was completed, found all soap scum and calcium build up was removed from tub. Found also rinse aid dispenser empty. Advised to use rinse aid to allow proper drying. No other issues found. All water connections were dry at time of service."

Near Vintage Way, Harker Heights, TX 76548
Paul R.

Paul R.

ICE MACHINE KITCHENAID KUID508ESS1 Arrived onsite for the ice machine with a no ice condition. I found the unit working but making very thin ice due to a failed sensor. I replaced the pump and tested the unit. The slab harvested was around 3/8” to 1/2”. The unit is working as designed. Call complete.

Near Cutlass, Lakeway, TX 78734
Al R.

Al R.

REFRIGERATOR KITCHENAID KRFF305ESS02 Arrived to inspect French door refrigerator closing issues.Confirmed the complaint and removed and replaced the mullin.Unit now closes as designed.Customer satisfied All water lines were dry at the end of service.Job complete

Near Brenda Dr, Hewitt, TX 76643
Arthur B.

Arthur B.

WASHER MAYTAG MHW8630HC0 Arrived onsite for customer complaint of front load washer not filing properly. Ran diagnostics and found error code F8E1 (Long Fill). Removed top cover and found harness not connected at cold water valve. Secured harness and tested unit. Unit now fills as intended. No other issues found. All water connections were dry at time of service.

Near Co Rd 219, Killeen, TX 76549
Brandon C.

Brandon C.

VENTHOOD KITCHENAID KXU8036YSS1 "Arrived on site for customer complaint of unit making loud noise, I found motor to test good, noise is normal operation."

Near Cades Spirit Bend, Austin, TX 78738
Arthur B.

Arthur B.

RANGE WHIRLPOOL WFE515S0EB2 Arrived onsite for customer complaint of freestanding range getting error code F9E0 (Miswired Range). Removed cover and found L2 wire shorted. Removed and replaced terminal block and repair L2 harness with new oring connector. Reassembled. Unit now works as intended. No other issues found.

Near Spring Hollow Cove, Killeen, TX 76543
James C.

James C.

DRYER WHIRLPOOL WED8000DW4 Arrived on site and tested operation. Ran high heat time dry cycle and found the unit cycles temps properly. Discussed issue further with customer and found the concern to be with the time changing or increasing when unit on normal dry cycle. Instructed customer of sensors that measure moisture in the clothing and the control will increase or decrease time based on the dampness of the clothing. Unit working as designed. Job complete

Near Maxwell Dr, Leander, TX 78641
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS586FLDM01 Arrived on job to replace door. After replacement test operation. No leaks detected at time of service.

Near La Puente Dr, Austin, TX 78749
Andy  B.

Andy B.

WASHER LG 9CPM0412 Arrived on site to install previously diagnosed parts. Removed lid for unit and found control is improper part. (See SD-QuickPic) ordering parts research to locate correct part. office to schedule. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (PARTS RESEARCH )

Near Yorktown Cove, Austin, TX 78726
Robert J.

Robert J.

REFRIGERATOR JENN-AIR JFC2089BEP01 Arrived on job for complaints of not making ice. Found ice maker thermostat open and full of ice. Replaced icemaker and it filled with water. No leaks detected at time of service.

Near Majestic Dr, Austin, TX 78745
James C.

James C.

RANGE WHIRLPOOL WFE510S0HS1 Arrived on site and tested operation. I found that the right hinge is damaged causing door to not close properly. after removing door I found that the door and drawer stainless is rusting. Installed new hinge and tested operation. Door opens and closes properly and all functions test good. Unit will need new outer glass and door to repair cosmetic issues. ; ordrng 1 W11178521 (NAME BADGE) and 1 W11219379 (DOOR) and 1 WPW10330070 (panel-drwr)

Near Woodpecker Run, New Braunfels, TX 78130
Al R.

Al R.

WASHER WHIRLPOOL WTW4950XW3 "Arrived to inspect washer making noises during agitation.Removed and replaced the wash plate, cam,actuator, and gear case.Reassembled the unit and unit began operating as designed All water lines were dry at the time of service.Job complete"

Near Opal Cir, Belton, TX 76513
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS970CIDM00 Arrived on site and inspected unit. I found the hinge pin has screwed completely down lowering fresh food door. Leveled unit and inspected coils. I found coils clean and unit leveled. Raised door to level with freezer door. Unit tests good. Job complete

Near Kite Ridge St, Georgetown, TX 78633
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on job for complaints of Door not holding placement. Found damaged pad replaced pads and test. Appliance floor model not connected to water.

Near Dry Hole Rd, Kyle, TX 78640
Joel G.

Joel G.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site to diagnose condensation on mullion of fridge. Temps inside are fine but this is the coldest spot on the fridge and with high humidity in the air, it will build up condensation. Temp in home was about 78 degs. Can lower temp in home to make it better but may still develop condensation. No leaks detected."

Near Veranda Terrace, Round Rock, TX 78665
Al R.

Al R.

OVEN WHIRLPOOL WFG320M0BW2 Arrived to inspect front right and right rear burner not lighting.Confirmed the complaint and replaced the burner cap.Reseated the front burner cap. Unit now operates as designed.Customer satisfied Job complete.

Near W Zenith Ave, Temple, TX 76501
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHB0

Near Hunter Rex Way, Kyle, TX 78640
Joseph C.

Joseph C.

MICROWAVE MAYTAG MMV1174FB2 "Arrived on site for fan button not working” complaint. Inspected unit and found fan button working, intermittently. Removed and replaced control panel. Tested unit. Unit is performing as designed."

Near Callan Court, Manor, TX 78653
Wesley P.

Wesley P.

OVEN KITCHENAID KOST100ESS02

Near Clithea Cove, Austin, TX 78759
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRT318FMDM02 Arrived on site and found fridge unplugged in telecom room. Advised maintenance that fridge needed to be plugged in and stationary for proper diagnosis and repair. Plugged fridge in and verified cooling. All else checks good.

Near W 23rd St, Austin, TX 78705
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF993FIFM00

Near Harvest Dance Dr, Leander, TX 78641
Scott  M.

Scott M.

DISHWASHER KITCHENAID KDTM404ESS3 Arrived on site for dishwasher not starting and controls blinking . Found customer had unit in lock out . I did lock out . Unit tested normal . No water leaks detected at time of service . Job complet

Near Panorama Dr, Austin, TX 78732
Paul R.

Paul R.

MICROWAVE KITCHENAID KMHC319ESS4 "Arrived onsite for the microwave not heating. I confirmed the no heat condition. I Had 118VAC to the primary side of the HV transformer. capacitor 10.16 mf, diode 5.9VDC one direction and 0VDC the other, mag showed 0.0 ohms, transformer filament winding showed 0.1 ohms, primary high and low 0.4 ohms, with all open to ground, & secondary winding 130.3 ohms. I replaced the magnetron again and tested the unit. The unit is working as designed. I called techline and spoke with Mark SR# 7725471950. Mark said my findings were all within specs. Marks only advise was to make sure the filament connections at the mag were not loose. Call complete."

Near Grimes Ranch Rd, Austin, TX 78732
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived onsite for the refrigerator not dispensing water. I tested the dispenser multiple time and found it working as designed. I visually checked the wire harness at the bottom of the door and it was in great shape. I questioned ms and she stated it won’t work and you can try a few minutes later and it works fine. After speaking with ms I know it’s not a freezing issue. Because ms stated it always dispenses with normal pressure when it works. I can’t get the unit to fail and gave me a LBH to call the office if the issue continues. Call complete.

Near Cottondale Rd, The Hills, TX 78738
Al R.

Al R.

WASHER WHIRLPOOL WTW5840BW0 Arrived to install previously ordered parts. Removed and replaced the UI. Reassembled and unit tested as designed Job complete

Near Placid Cir, Waco, TX 76706
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site to test unit for broiler not working. Test unit and broiler working at this time. Checked all wires and everything was plugged in and electrical looked good. Could not duplicate the problem.

Near Mesa Verde Dr, Austin, TX 78737
Steve C.

Steve C.

MICROWAVE WHIRLPOOL WMH31017HB0 Arrived on site for the unit light will not turn on. Tested the unit and found the under light will not turn on. Found the light bulb is defective. Customer advise they will purchase a new bulb. Unit works properly and job complete.

Near Swift Water Loop, Bastrop, TX 78602
Kevin B.

Kevin B.

RANGE JENN-AIR JGCP548WP02 "Arrived on site and added missing name plate from previous visit. Cooktop is now correct, job complete"

Near Verden Ridge, New Braunfels, TX 78132
Joseph C.

Joseph C.

REFRIGERATOR AMANA ASI2575FRS00 "Arrived on site for “noisy operation” complaint. Inspected unit and found condenser rubbing frame. Adjusted condenser to sit properly, in frame. Rattling noises have disappeared. Unit is performing as designed. No leaks detected, at time of service."

Near Prado Ranch Blvd, Austin, TX 78725
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDT780SAEM1 Arrived on site to diagnose a dishwasher with an upper rack that will not stay in position. Tested unit and found failed adjusters. Replaced both upper rack adjusters and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Loma Ln, Marble Falls, TX 78654
Lou S.

Lou S.

RANGE WHIRLPOOL KERS807SSS04 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the front left element and tested. Element did not come on. Tested other three elements and all operated as designed. Tested voltage at the switch and got 245V. Tested voltage going out of switch to the element and did not get anything. I advised the customer of my findings ad advised that due to the element going bad, it possibly caused the switch to go bad as well. I am ordering the left front burner switch.; ordrng 1 WP9763762 (switch-inf)"

Near Howell Mountain Dr, Cedar Park, TX 78613
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT720PADM0 Arrived on site to test unit for unit not washing. Test unit and unit test good. Heating element working as designed advised customer to use rinse aid and that plastics won’t dry correctly. Job complete.

Near Maelin Dr, Austin, TX 78739
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KBFC42FTS00 "Arrived on site for leaking ice maker . Found IM was leaking from around mold and motor area . Also coating on ice maker has started to peel off und getting in cubes . Replaced maker and tested all checked normal and no water leaks detected at time of service .

Near Greenshores Dr, Austin, TX 78730
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL KUDS35FXWH4 "Arrived on site and found unit operating with f10e1 and found loose connection to dispenser, causing intermittent dispensing problems. Corrected harness. Advised customer on use and care and advised less soap be used and unit be cleaned."

Near Maine Dr, Austin, TX 78758
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the filter housing and tested the unit. The dispenser worked as designed. There were no water leaks present at the time of service. Call complete.

Near Hazeltine Dr, Lakeway, TX 78734
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 Arrived on site and tested operation. I found filter stuck in housing due to the housing has failed. Removed filter and found the valves in housing have failed and unit started to leak water. Turned off water and dried the little water that dripped out of housing. Installed new housing and tested operation. All water connections dry and unit tests good. Job complete

Near Housefinch Loop, Leander, TX 78641
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL ED5KVEXVL00 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, using my jumper wire, I tested the ice maker from points T to H and it did not work. I tested from points Vans L and water dispensed into the tray.I removed and replaced the ice maker and tested and it operated as designed. No water leaks observed during service, job completed."

Near Susana Dr, Georgetown, TX 78628
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS588FIHW00 Arrived to install previously ordered parts.Removed and replaced the door and ice maker.Reassembled and unit tested as designed.All water lines were dry at the time of service Job complete

Near Greig Dr, Robinson, TX 76706
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW5000DW2 Arrived on site for washer making loud noise. Tested and inspected unit and found failed cam and actuator. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Willow Vista, Round Rock, TX 78664
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for “fresh foods door not closing and sealing properly” complaint. Inspected unit and found right side of door gasket rubbing cabinet and left side of door gasket not touching cabinet. Used heat gun, to soften gasket and allow left side of door gasket to touch cabinet. Leveled unit. Instructed customer that food weight, in doors help them to seal better and that door gasket for fresh foods will even out with freezer door."

Near Austin, TX 78754
Arthur B.

Arthur B.

DISHWASHER KITCHENAID KDPE234GPS0 "Arrived onsite to install new sump and motor to dishwasher from prior visit’s diagnosis. Removed and replaced sump and motor assembly. Reassembled and tested. Dishwasher now fills,washes,drain and spins as intended. No other issues found. All water connections were dry at time of service."

Near Rolling Hills Dr, Killeen, TX 76543
Thomas L.

Thomas L.

WASHER MAYTAG MVWB765FW2 Arrived on site to repair unit that is noisy during education. Removed and replaced failing gearcase. Tested unit with a load of clothes. The sound levels are now normal. All water connections are dry.

Near Clubhouse Drive, Georgetown, TX 78628
Joseph C.

Joseph C.

OVEN WHIRLPOOL WEG730H0DS0 "Arrived on site for “oven won’t light” complaint. Inspected unit and found lower rear frame bent, not allowing supply end of regulator to enter burner bar. Reshaped bracket and tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Alleyton Dr, Austin, TX 78725
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site for “not drying dishes” complaint. Inspected unit and ran test cycle. Found unit performing as designed. No leaks detected, at time of service. Did find rinse aid dispenser empty. Instructed customer on need to use rinse aid and effects of hard water in the area."

Near Sandy Lodge Court, Manor, TX 78653
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for “ice buildup in freezer” complaint. Inspected unit and found mullion not mating with cabinet. Adjusted mullion and heated gasket to mate better with cabinet. Adjusted feet to even doors. No leaks detected, at time of service."

Near Rinker Ranch Dr, Austin, TX 78725
Kevin B.

Kevin B.

WASHER WHIRLPOOL WETLV27HW0 "Arrived on site and found saved error codes for, Main control fault, and long fill. Tested all functions in manual diagnostics and everything is operating correctly. Replaced control board, no water leaks detected at time of service."

Near Sundance Parkway, New Braunfels, TX 78130
Joel G.

Joel G.

DRYER MAYTAG MEDX655DW Arrived on site to diagnose dryer not heating. Found fuse open. Replaced the high limit and fuse together in case element took fuse out but also found venting a little plugged up. Replaced parts and verified operations. Informed customer of regular venting cleaning and fire hazards.

Near Waterlily Way, Hutto, TX 78634
Al R.

Al R.

REFRIGERATOR KITCHENAID KRSF505ESS01 Arrived to install previously ordered door.Removed and replaced the door.Unit works as designed.All water lines were dry at the end of service.

Near Brooklawn Dr, Temple, TX 76502
Al R.

Al R.

WASHER ROPER RTW4516FW2 Arrived to install previously ordered parts. Removed and replaced the inlet assembly and latch.Reassembled the unit and unit began operating as designed All water lines were dry at the end of service.Job complete

Near North Dr, Copperas Cove, TX 76522
Brandon C.

Brandon C.

WASHER MAYTAG MVWX655DW1 "Arrived on site for customer complaint of unit not locking the lid, I ran diagnostic test and found lid lock tested good a dozen times, and all other functions tested good at time of service repair. I ran calibration cycle, unit tested good."

Near Hyland Cir, Austin, TX 78744
Brandon C.

Brandon C.

DRYER MAYTAG MGDB765FW0 "Arrived on site for customer complaint of clothes getting stuck under lint screen, found grill was warped, I replaced grill, unit tested good."

Near Majestic Dr, Austin, TX 78745
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT108FZDW02 "Arrived on site for no cool. No frost formation on evaporator compressor is running checked low side pressure reading -20 diagnosed leak in system. Installed a new evaporator and a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"

Near Mill St, San Marcos, TX 78666
Steve C.

Steve C.

VENTHOOD UNKNOWN UXT5536AAS3 Arrived on site to replace the control due to rust and the lightbulbs. Replaced all parts and tested the unit. Unit works properly and job complete.

Near Chayton Cir, Pflugerville, TX 78660
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH31017HZ Arrived on site to diagnose a microwave that will not heat. Found magnetron capacitor and diode shorted out. Replaced all three parts and tested unit. Found all is functioning properly at this time.

Near Hill Cir W Dr, Marble Falls, TX 78654
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL KEBS279BSS00 Arrived on site to test unit for glass broken. Found bottom oven glass was cracked from self cleaning and top was cracked as well. Replaced both glass test unit and unit test good job complete.

Near Rocky River Rd, West Lake Hills, TX 78746
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site for no ice and breaker tripping. Powered unit on compressor powered on unit did not trip breaker,ran diagnostics found unit working correctly. Ran icemaker through a cycle water filled icemaker unit working as designed."

Near Jolly Rd, Maxwell, TX 78656
Brandon C.

Brandon C.

DRYER AMANA NED4655EW0 "Arrived on site for customer complaint of unit not heating, found heating element grounded to frame causing element to fail and cut off to fail, I replaced both parts, unit tested good."

Near Travis Hills Dr, Austin, TX 78735
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW7500GC2 Arrived onsite for customer complaint of top load washer not spinning clothes out. Ran diagnostics and found error code F0E3 (Off Balance). Cleared error code and ran test 052. Unit completed successfully. Advised customer on how to load clothes and soap measurements. No other issues found. All water connections were dry at time of service.

Near Misty Pine Dr, Temple, TX 76502
Clif L.

Clif L.

DRYER MAYTAG MED5500FW1 Arrived on site to diagnose a dryer that is not heating. Found bad thermal limit on heating assembly. Replaced limit and cut off stats and tested unit. Found all is functioning properly at this time.

Near FM1855, Marble Falls, TX 78654
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW8500DC2 "Arrived on site and inspected washer and found F6E2 for lost communication between control board and control panel. Replaced both and ran test 52 and tested 51 and both completed properly. No water leaks from connections at time of service, job complete."

Near Co Rd 266, Luling, TX 78648
Leonardo C.

Leonardo C.

DISHWASHER MAYTAG MDB4949SHW0 Arrived on site to test unit for unit not washing. Test unit and found shorted control board. Replaced board test unit and unit still not washing. Replaced sump and motor test unit and unit test good job complete

Near Live Oak Dr, Buda, TX 78610
Joel G.

Joel G.

WASHER MAYTAG MVWC565FW1 Arrived on site to diagnose washer sheet stuck under agitator. Had to completely break agitator in order to loosen the bolt. Bolt stripped on gearcase. Replaced all parts and verified operation. No leaks detected.

Near Gato Ln, Round Rock, TX 78665
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF540CWBB00 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Missel Thrush Dr, Austin, TX 78750
Al R.

Al R.

MICROWAVE WHIRLPOOL WMH31017HB2 Arrived to inspect strange noises from customers microwave.Couldn’t duplicate the issue so told customer to record next time it’s happens for proof of the noise.UNIT HEATS AND NO UNUSUAL SOUNDS HEARD THIS DATE.JOB COMPLETE

Near Molly Dyer Dr, Killeen, TX 76549
Luis M.

Luis M.

FREEZER FRIGIDAIRE LFFH12F7HWJ Arrived on site for door issues. Found bottom left corner of gasket not sealing to cabinet. Remolded freezer door gasket checked door seal good.

Near E Coll St, New Braunfels, TX 78130
Al R.

Al R.

DRYER ROPER RED4516FW0 "Arrived to inspect dryer not starting. Removed the rear panel and checked continuity on all parts. All parts had continuity.Checked voltage at the wall and at the back of the unit and got the required voltage.Called Rick At Whirlpool Tech line.I was instructed to check voltage at the light blue to white with push to start depressed.2nd light blue to ground it’s in the neutral leg ( dad, PTS, wireLight blue L1 to white Neutral is motor. 120 volts.Sr7725461087Unit motor has a bed centrifugal switch. Ordering motor, blower wheel and pts.Needs more work ; ordrng 1 279827 (MOTOR-DRIVE) and 1 WP694089 (BLOWER WHEEL) and 1 WPW10420741 (PTS SWITCH )"

Near Hub Dr, Killeen, TX 76542
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFC300EWH01 Arrived on site to diagnose a refrigerator that is not dispensing water or producing ice. Found no water coming from waterline at wall and no failures to refrigerator itself at this time. Homeowner will need a plumber to correct incoming water issue to complete repair.

Near Marina Dr, Kingsland, TX 78639
Andy  B.

Andy B.

DRYER WHIRLPOOL WED4850HW0 Arrived on site for dryer door issues tested and inspected unit and found failed door hinges. Ordering door hinges and will need to replace door to complete repairs. ordrng 1 WP8066056 (HINGE ) and 1 WP8066057 (HINGE )

Near Lyndhurst St, Austin, TX 78717
Paul R.

Paul R.

REFRIGERATOR JENN-AIR JFC2290RTB00 Arrived onsite for the refrigerator with the left hand door not closing properly and excessive condensation on the mullion. I found the unit out of level due to the floor out of level from left to right in the rear. Ms had a extra floor plank and I installed it on the RR and leveled the refrigerator straightening the chassis. The door and mullion closed and worked as designed. I showed ms how to turn on the humidity control and explained this would stop the sweating. Call complete.

Near Morning Moon Cir, Austin, TX 78732
Arthur B.

Arthur B.

OVEN WHIRLPOOL WOD51EC7HS01 Arrived onsite for customer complaint of wall oven getting error code F8E0 (Upper Blower Fan Speed). Tested unit and found blower fan not coming on. Removed and replaced upper rear blower fan. Reassembled and tested unit. Unit now works as intended. No other issues found.

Near Co Rd 247, Gatesville, TX 76528
Steve C.

Steve C.

WASHER ROPER RTW4640YQ0 Arrived on site for the units is not working properly. Office will need to reschedule the customer.; ordrng 1 CNOTE (LOWE’S EXTENDED WARRANTY )

Near Estate Cove, Hutto, TX 78634
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for water leaking. Found frozen drain in freezer section,defrosted freezer drain checked water flow through drain,water draining correctly. Found no ice or frost located on either evaporator coil"

Near Doswell Ln, Austin, TX 78739
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED5000DW2 Arrived onsite for customer complaint of dryer not heating. Removed back panel and found no continuity on element. Removed and replaced element. Reassembled and tested unit. Dryer now heats and tumbles as intended. Dryer vent and lint trap was clean of lint at time of service.

Near E Xavier Ave, Temple, TX 76501
Leonardo C.

Leonardo C.

RANGE KITCHENAID KSEG950ESS2 Arrived on site to test unit for lights not working. Test unit and found burned out light bulbs. Advised customer to buy new oven high heat bulb. Job complete.

Near Canyon Wren Dr, Buda, TX 78610
Robert J.

Robert J.

VENTHOOD KITCHENAID UXB1200DYS0 Arrived on job for complaints of not working. Found breaker tripped. Trying to reset breaker will not disconnect completely the vent and breaker good. One by one removed all switches black wires and breaker not working. Test black wire of harness to ground and found shorted harness. Will need to find harness not listed in pares; ordrng 1 CNOTE (NEED HARNESS )

Near Barton Bend, Dripping Springs, TX 78620
James C.

James C.

DRYER WHIRLPOOL WED5000DW2 Arrived on site and inspected drum seal. I found that the frayed part is normal stitching for the rear seal. Unit operating as designed. Job complete

Near Spiderlily View, Cedar Park, TX 78613
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRMF706EBS01

Near Winchelsea Dr, Austin, TX 78750
Paul R.

Paul R.

ICE MACHINE WHIRLPOOL KUIX535HPS00 Arrived onsite for the ice machine making a loud screeching sound. Ms had a recording of the sound and it sounded like the recirculating pump was running dry. Ms stated the unit never stopped making ice. I tested the unit and all components were working as designed and all sound normal. Call complete.

Near Parkside Rd, The Hills, TX 78738
Arthur B.

Arthur B.

COOKTOP JENN-AIR JGD8130ADS "Arrived onsite for customer complaint of gas cooktop RR and RF valve not coming or igniting. Removed frame and found both valves seized. Also found igniter harness broken in burner assemblies. Reassembled. Will return with RF valve and igniter block. No gas leaks detected at time of service.; ordrng 1 WP74006156 (valve- top)"

Near Chamberly Rd, Waco, TX 76712
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived to install previously ordered part.Removed and replaced the UI. Reassembled and unit now works as designed.All water lines were dry at the end of service.Job complete

Near Oakdale Dr, Temple, TX 76502
Arthur B.

Arthur B.

DISHWASHER MAYTAG MDB4949SHW0 Arrived onsite to install new console assembly to dishwasher from my prior visit’s diagnosis’s. Removed and replaced console assembly. Reassembled. All works as designed. No other issues found. All water connections were dry attime of service.

Near Comanche Trail, Waco, TX 76712
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on job for complaints of water leaking from icemaker area. Ran check for voltage to heater and in test mode voltage is good but in run mode no voltage called tech line and they said to replace UI Control. ; ordrng 1 W10894103 (cntrl-elec)

Near Cosmos Ln, Driftwood, TX 78619
Scott  M.

Scott M.

WASHER LG WM3670HWA "Arrived on site replaced stator and motor . Checked shocks and bellows , all checked normal . Nonwater leaks detected in cabinet area . Ran diagnostics cycle all checked normal . No error codes . Job complete ."

Near Bennington Ln, Austin, TX 78753
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site to test unit for burner not igniting. Test unit and found ignitor harness not sitting correctly on valve not igniting when turning. Secured connection test unit and unit test good job complete

Near Rough Bark St, , TX 78610
Robert J.

Robert J.

DRYER WHIRLPOOL WED8500BW0 Arrived on job for complaints of noise and turning off. Found 240v from L2 and neutrally. Power cord installed correctly but socket not wired correctly.

Near Lacebark Ln, Buda, TX 78610
Steve C.

Steve C.

OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site for the unit will not start. Found the unit is in store demo and unable to heat. Disable the demo mode and tested unit. Unit works properly and job complete.

Near Brean Down Rd, Pflugerville, TX 78660
Scott  M.

Scott M.

RANGE JENN-AIR JGRP436WP02 "Arrived on site for unit not hitting temps and long preheat times . Ran diagnostics , found unit was in wrong model number set up . Reprogrammed to correct model . Ran temp check all checked out . No gas leaks detected at time of service . Job complete ."

Near N Hills Dr, Austin, TX 78731
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW8600YW0 "Arrived on site for customer complaint of loud noise, found bearings to be faulty.

Near Manchaca Rd, Austin, TX 78745
Wesley P.

Wesley P.

REFRIGERATOR JENN-AIR JFC2290RTB02 Arrived on site and found unit operating as designed. Adjusted and leveled unit and instructed customer on design and placement of shelves and drawer components. All checks good.

Near Dormarion Ln, Austin, TX 78703
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "arrived on site to inspect refrigerator lights and water not dispensing. Upon further inspection, the customer advised that the lights are working now, but the unit doesn’t dispense water. When I opened the left RC door, I noticed that the pantry control light wasn’t on. I removed the pantry control and found a large amount of liquid inside the reservoir in the pantry door and the control connections were oxidized/corroded and one of the wires had broken off.. No water leaks observed during service, job completed."

Near Buffalo Speedway, , TX 78642
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL KRFC604FSS01 Arrived on site to replace the freezer door due to being warped. Replaced the freezer door and found the nameplate did not come with the new door. Will need to order the new nameplate.; ordrng 1 W10839793 (nameplate)

Near Elgin, TX 78621
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF757SDHV00 Arrived on site for refrigerator broken part. Tested and inspected unit and found misaligned drawers. Realigned and spoke with customer on use and care and practice for best performance. No water leaks present at time of service.

Near Sidereal Dr, Austin, TX 78727
Arthur B.

Arthur B.

ICE MACHINE KITCHENAID KUIX505ESS2 Arrived onsite for customer complaint of ice machine still not producing ice after control and water level sensor install. Tested unit and found recirculating pump hose was not fully secured to pump casing poor water flow to evaporator. Also found loud noise coming from water valve. Found water valve solenoid extremely hot. Removed and replaced valve. Reassembled and tested unit. Found water filling as intended as well as water flowing on evaporator. Observed slab of ice forming. No other issues found. All water connections were dry at time of service.

Near Stallion Rd, Waco, TX 76712
Paul R.

Paul R.

REFRIGERATOR JENN-AIR JFX2897DRM02 Arrived onsite for the refrigerator with a no ice condition. Mr stated that the unit hadn’t made ice for two weeks and it started making ice this morning. I found the FC temp at 13 degrees on arrival. Upon further inspection I found multiple issues that would cause no ice issues. I found the condenser pact with animal hair and a large gap in the drain tube because it was twisted. I straightened the drain tube and fastened it properly and it sealed correctly. I cleaned the condenser coil and the ice maker went into a harvest. Mr also stated some ice had built up on the FC evaporator cover after the FC door had been left cracked open. Mr had removed the ice. I tested the defrost circuit and found the bimetal closed. I ran a forced short defrost and the unit worked as designed. Call complete.

Near Deerwood Ln, Austin, TX 78730
Clif L.

Clif L.

WASHER WHIRLPOOL WTW8500DC5 Arrived on site showing us a washer that is making unusual noise. Tested unit and found gearcase bearings worn out.

Near Timber Ridge Rd, Marble Falls, TX 78654
Luis M.

Luis M.

REFRIGERATOR FRIGIDAIRE MFI2665XEM8 Arrived on site for door issues. Door not sealing adjusted freezer door checked door seal good.

Near E Coll St, New Braunfels, TX 78130
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF767SDEM1 "Arrived on site for failed heater on fill tube. Removed fill tube installed new fill tube assembly,ran icemaker through a cycle water filled icemaker."

Near Edwards Hollow Cove, Austin, TX 78739
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Arrived on site for noise compaint. Found condenser coil vibrating on cabinet. Adjusted condenser coil,adjusted mounting bracket powered unit on noise no longer present."

Near Village Path, New Braunfels, TX 78130
Joel G.

Joel G.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to diagnose dishwasher no drying well and spray arm had fallen off. Customer put the spray arm back on and hasn’t fell since. I verified spray arm is fine and snaps in place. Ran diags, no error codes and heater comeS on just fine and all functions work well. Informed customer of the plastic tubs and plastics do not dry all the way even when using rinse aid but after cycle is done, door needs to be left open to allow better drying. Customer understands. No leaks detected."

Near Kenney Fort Crossing, Round Rock, TX 78665
Luis M.

Luis M.

FREEZER WHIRLPOOL WRX735SDHZ02 "Arrived on site for freezing in fresh food and ice build up in freezer. Found gasket not making contact in ice bin housing liner. Installed gasket correctly to prevent cold air from migrating into fresh food. Found magnetic strip not fully inserted to corners of gasket,also found liner pulled away on freezer door ordering new freezer door and gasket; ordrng 1 W11307257 (FZR DOOR SS) and 1 WPW10714545 (GASKET)"

Near Primrose Dr, Kyle, TX 78640
Kevin B.

Kevin B.

DRYER WHIRLPOOL GEW9200LW1 "arrived on site and inspected dryer and found thermistor reading is off, confirm control board and wiring is correct.no interior lint buildup found in dryer, job complete."

Near Gunnison Way, Kyle, TX 78640
James C.

James C.

WASHER MAYTAG MVWB725BW0 Arrived on site and tested operation. I found unit has an f51 error. Inspected drive system and found retaining bolt for rotor has backed out. Used blue lock tite to secure bolt and tested operation. I found the error did not return and unit working properly. Job complete

Near Silver Creek Dr, Leander, TX 78641
Andy  B.

Andy B.

RANGE WHIRLPOOL WEG745H0FS0 Arrived on site to install previously diagnosed parts. Inspected unit and found rust due to manufacture defect. (See SD-QuickPic) Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Bridlewood Dr, Austin, TX 78727
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Arrived onsite form customer complaint of SxS refrigerator leaking water in RF section. Found ice maker mold leaking water. Removed and replaced icemaker assembly. Observed water filling. Found no leaks. No other issues found. All water connections were dry at time of service.

Near Moores Mill Rd, Temple, TX 76504
Al R.

Al R.

DRYER WHIRLPOOL MEDB835DW4 "Arrived to inspect unusual dryer noise.Confirmed a humming noise inside the unit.During disassembly I found a damaged black sock logged in the blower wheel.Removed the item, reassembled and unit tested as designed.No lint buildup observed at the end of service.Customer satisfied Job complete."

Near Salt Fork Dr, Killeen, TX 76549
Steve C.

Steve C.

DRYER MAYTAG MGDB765FC0 "Arrived on site for the unit is not heating. Tested the unit and unit will rotate and tumble but no heat. All connections and fuses check good. Replaced the control and still nothing works. The unit will need a new motor, main harness, motor switch and blower wheel. ; ordrng 1 W10847984 (belt switch) and 1 W10907916 (harns-wire) and 1 WPW10349492 (wheel) and 1 WPW10508324 (motor-drve)"

Near Riley Cove, Round Rock, TX 78664
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on job to replace gasket for icemaker door. After replacement test operation.

Near Brins Way, Dripping Springs, TX 78620
Joseph C.

Joseph C.

RANGE GE JGBP33CEH3CC "Arrived on site for “surface burners not igniting” complaint. Inspected unit and found spark module faulty. Ordering new. No leaks detected, at time of service.; ordrng 1 WB13K25 (spark module)"

Near Colony Park Dr, Austin, TX 78724
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRS555SIHB00 "Arrived on site for “no ice production” complaint. Inspected unit and found icemaker inlet valve heater shorted. Removed and replaced freezer door. Refilled unit. Unit is performing as designed. No leaks detected, at time of service."

Near Amber Stream Ln, Manor, TX 78653
Wesley P.

Wesley P.

RANGE WHIRLPOOL SVE47100B

Near Euclid Ave, Austin, TX 78704
Steve C.

Steve C.

WASHER MAYTAG MVWC565FW1 Arrived on site for the unit will not turn on. Found the unit is unplugged. Plug the unit back in and found the drain pump will constantly be on. Found the control is resetting. The unit stopped draining and calibrated the unit. Unit works properly and all water connection were dry at the time of service.

Near Quail Cir, Hutto, TX 78634
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived onsite for the dishwasher with the door not closing properly. Ms stated the door doesn’t stay close when the unit is running. I found a bur on the door catch and the door hinges bent. I replaced the catch and the hinges. The unit is working as designed. Call complete.

Near SANTALUZ Ln, Austin, TX 78732
Scott  M.

Scott M.

COOKTOP KITCHENAID KCGD506GSS00 Arrived on site for big yellow flames . Found unit need to be converted to propane . Used customers looking kit that came with unit . After conversion unit has proper flame on all burners . Nogas leaks detected at time of service . Job complete .

Near Needles Dr, Austin, TX 78746
Paul R.

Paul R.

MICROWAVE KITCHENAID KOCE500ESS05 "Arrived onsite for the microwave to replace the previous diagnosed parts. I replaced the MW AM. I found the UI that was sent used. The box bands had been cut off, the box was taped, the inner bands had been cut off and the control removed from the bag. I tested the unit and the cavity light still would not come on and the F6E8 reappeared. I changed the oven appliance manager and had the same results. I explained to the customer that we would need to get with techline and get the call RS.

Near Lazy River Cove, Austin, TX 78730
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED4850HW "Arrived on site for customer complaint of unit not tumbling, I found broken belt, I replaced repair kit, unit tested good."

Near Cromwell Cir, Austin, TX 78741
Leonardo C.

Leonardo C.

COOKTOP LG LRE3061BD/00

Near San Marcos, TX 78666
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL WEE510S0FW0 Arrived on site to replaced board. Replaced board test unit and broiler and bake working job complete.

Near Phalarope Dr, Buda, TX 78610
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW4855HW1 Arrived on site for washer making noise tested and inspected unit and found loose agitator. Removed and reseated and tighten properly. Tested unit and all operations are normal. No water leaks present at time of service.

Near Duval Rd, Austin, TX 78727
Joel G.

Joel G.

ICE MACHINE KITCHENAID KUIX305ESS2 "Arrived on site to diagnose ice machine getting too hot and damaging cabinets. Ran diags, verified all functions are correct and work fine. Called source, spoke w/ Rick, and says ice machine needs to have 15 inches across, 34 inches minimum top to bottom and 24 inches front to back of clearance but ice machine itself is fine. Says only reason this would ever happen is if it’s not installed properly. No leaks detected."

Near Hester Way, Salado, TX 76571
Paul R.

Paul R.

REFRIGERATOR MAYTAG MFX2876DRM00 Arrived onsite for the refrigerator that starts dispensing water on its oWn and will also dispense ice on its own sometimes. I tested the unit multiple times for ice and water and the unit worked correctly every time. The unit never failed. Mr stated that if it happens again he will video it. Mr stated that after it happened the last time he unplugged the unit and shut the water off but since he re-powered the unit It hasn’t failed. I suspect multiple issues with the diodes in the harness to the valves and a UI issue that was corrected when the unit was power cycled but cannot get the issue to repeat at this time. I explained this to mr and also stated that the unit might have a bad valve or water pressure issue. The water pressure was slightly higher than normal but not high enough that it should have cause the water dispensing issue. Mr also stated he only opened the wall valve up a 1/4 turn and would leave it this way to see if this solves the issue

Near Spring Branch Trail, Austin, TX 78734
Wesley P.

Wesley P.

ICE MACHINE WHIRLPOOL KUIC15PHZS Arrived on site for needed bin thermistor. Advised customer on function and bypassed external drainpump due to pump failure. All else checks good. Advised that in line filter was 7 years old and needed to be replaced for proper filling function.

Near N Mopac Expy, Austin, TX 78759
Al R.

Al R.

DRYER WHIRLPOOL NED4655EW1 "Arrived to inspect dryer not cutting off.Problem was actually in the outlet.Voltage checks were L1/L2=0, L1/N=121, L2/N=119Customer notified of electrical repair and will contact an electrician for repairs.Customer also had washer on GFCI.Job complete"

Near Westover Dr, Killeen, TX 76542
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site and inspected dishwasher and found vent is leaking, disassembled door and found gasket for vent has failed. Replaced deflector and vent and it is now operating properly. No water leaks from connections at time of service, job complete"

Near Dark Forrest, Kyle, TX 78640
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site to level doors on refrigerator. Adjusted hinges and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Discreet, Horseshoe Bay, TX 78657
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Arrived on site for food freezing. Checked door gasket good,removed icemaker assembly found foam gasket between icemaker housing and liner warped. Repaired foam gasket installed icemaker housing installed foam gasket seal correctly in liner."

Near Scull Rd, San Marcos, TX 78666
Wesley P.

Wesley P.

WASHER MAYTAG MVWB765FW3 Arrived onnsite and replaced bad valve. Unit is now operating as designed. Found standpipe to be clogge and NeEd’s plumber prior to use or there will be flooding. Advised customer accordingly. All checks good.

Near W 31st St, Austin, TX 78703
Robert J.

Robert J.

WASHER MAYTAG MVWB835DW2 Arrived on job for complaints of not starting. Found start button not working.After replacement test operation. No leaks detected at time of service

Near Deer Chase Trail, Austin, TX 78747
Clif L.

Clif L.

DRYER WHIRLPOOL WED5620HW0 Arrived on site to diagnose a dryer that is not responding properly to user input. Found failed control panel causing issue. Control panel will need to be replaced to complete repairs..; ordrng 1 W11378949 (PANEL)

Near Marina Dr, Kingsland, TX 78639
Thomas L.

Thomas L.

WASHER MAYTAG MVWB765FW3 Arrived on site to repair unit that intermittently will not start or turn off the end of cycle light. Tested unit and found lid lock failure code stored. Also found weak water inlet pressure.Also the control would not allow me to enter diagnostics. Replaced failed component and tested. All water connections were dry.

Near Hutto Rd, Georgetown, TX 78626
Wesley P.

Wesley P.

DISHWASHER IKEA IUD7555DS3 Arrived on site and found unit operating with leak in drain hose. Ordering drain hose to repair. ; ordrng 1 WPW10545278 (hose-drain)

Near Alegria Rd, Austin, TX 78757
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRT518SZFW00 Arrived on job for complaints of noise. Found condenser fan blade not balanced. Replaced fan blade and test. Noise normal now.

Near Bearkat Canyon Dr, Dripping Springs, TX 78620
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for “uneven doors that don’t seal and freezing in fresh foods area” complaint. Inspected unit and found doors uneven, not allowing doors to seal properly. Adjusted doors to level condition. Instructed customer on proper shelf loading. Unit is performing as designed. No leaks detected, at time of service."

Near Coyote Call Way, Austin, TX 78725
James C.

James C.

COOKTOP WHIRLPOOL WCG51US6DS00 Arrived on site and found setting indicators missing from around knobs making it that the burner setting could only be visible and not set based on indicators. Installed new top and tested. Unit tests good. Job complete

Near Dusty Bend, Leander, TX 78641
Wesley P.

Wesley P.

DRYER WHIRLPOOL MGD6000AG1 Arrived on site and found lights and button function but no motor or heat function.

Near E 5th St, Austin, TX 78702
Joseph C.

Joseph C.

REFRIGERATOR KITCHENAID KFCS22EVMS5 "Arrived on site for “water flooded icemaker and floor” complaint. Inspected unit and found icemaker and dual valve to be faulty. Removed and replaced icemaker and fill ted unit. Unit is performing as designed. No leaks detected, at time of service."

Near E 40th St, Austin, TX 78722
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KSSO48FMX01 Arrived onsite for the refrigerator that is cold in the freezer but warm in the refrigerator. I found the freezer at 5 degrees and the refrigerator at 50 degrees. I found no air flow into the RC from the FC. I found the dampener open. I found the sealed system working as designed. I disassembled the back wall of the freezer and found the foam block that prevents air from returning to the evaporator on the right side of the evaporator flipped 90 degrees allowing air to get by it and not go in the refrigerator. The frost pattern on the coil was good. The unit is working as designed and when we left there was 33 degree air coming thru the dampener. Call complete.

Near Golden Bear Dr, Lakeway, TX 78738
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for oven not working. Test unit and found board not responding. Replaced board test unit and found glow ignitor not working correctly. Replaced ignitor test unit and unit pre heated to 350 job complete.

Near Shier Cove, Austin, TX 78745
Leonardo C.

Leonardo C.

RANGE JENN-AIR JES1450DS0 Arrived on site to test unit for bottom drawer not closing. Test unit and found drawer had come off the glides. Secured drawer to glide test unit and unit test good job complete

Near Nancy Gale Dr, Austin, TX 78735
Brandon C.

Brandon C.

WASHER LG WT7600HKA "Arrived on site for customer complaint of noise during cycle, found nail between tub and basket. I removed tub and nail, unit tested good.

Near Dryden St, Austin, TX 78748
Leonardo C.

Leonardo C.

OVEN ELECTROLUX FFEW2425QSC Arrived on site to test unit for panel not secured on right side. Test unit and found panel not sitting correctly on shell. Secured panel test unit and unit test good job complete.

Near Hedgewood Dr, Austin, TX 78745
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KSSC48QVS05 "Arrived on site for customer complaint of unit frosting in freezer section, found air leak, gasket not creating a seal. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WP2266901 (gasket-fip)"

Near Barton Creek Blvd, Austin, TX 78735
Lou S.

Lou S.

MICROWAVE KITCHENAID KMHC319EBS2 "arrived on site to install previously diagnosed and ordered part. Per technician CL’s diagnosis, I removed and replaced the main control board due to failure and tested. Unit operated as designed. Job completed."

Near Panorama Dr, Buchanan Dam, TX 78609
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site and inspected dishwasher and found rinse aid dispenser is not working. Replaced dispenser assembly. Dishwasher is now correct no water leaks from connections at time of service, job complete"

Near Legend Hill, New Braunfels, TX 78130
Thomas L.

Thomas L.

WASHER GE GTWN4250D1WS arrived on site for noisy operation during agitation. Tested unit to find that the outer tub is leaking badly into the shaft assembly. Both tub and shaft assembly will need to be replaced.

Near Scurry Pass, Georgetown, TX 78633
Joel G.

Joel G.

DRYER MAYTAG MEDB835DW4 "Arrived on site to diagnose dryer building up condensation. Ran unit and verified proper cycle temps. Laundry room is 68 degs and after drying a load, it will build up condensation. AC fan is blowing right on top of dryer also. Informed customer that the dryer can not produce any condensation as long as venting is clear, and per temps, it’s fine. Can turn AC vent off to prevent the air from blowing into laundry room but apart from that, nothing else can be done. Informed customer of regular venting."

Near Angelo Loop, Round Rock, TX 78665
Andy  B.

Andy B.

DRYER WHIRLPOOL WED49STBW1 Arrived on site for dryer not operating. Tested and inspected unit and found unit has failure issues with fuse and cutoff. Unit also has incoming voltage issues. Removed failed parts and replaced with new and instructed customer to have electrician come out for voltage issues. No other repairs are needed at this time.

Near Duval Rd, Austin, TX 78727
Thomas L.

Thomas L.

WASHER LG WM3670HWA "Arrived early to inspect a unit that vibrates badly in spin. Loaded unit with towels and observed wash, drain , and spin cycles. All operations were normal. all water connections were dry."

Near Goldridge Dr, Georgetown, TX 78633
Thomas L.

Thomas L.

MICROWAVE WHIRLPOOL WMH78019HZ1 Arrived on site to repair unit that is giving failure codes to the customer. She believes it was the stuck keypad code. She continually has to unplug the unit and re-plug the unit to be able to use it. Diagnosed unit to have a faulty control board. Replace control board and unit operate properly.

Near Sebastian Cove, Round Rock, TX 78681
Robert J.

Robert J.

DISHWASHER KITCHENAID KDTM354DSS4 Arrived on job for lower rack not able to pull out to load. Found wheels broken will need to replace wheels.; ordrng 4 W10195417 (wheel)s

Near S Lariat Cir, Dripping Springs, TX 78620
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site and tested operation. I found that the ice maker would not cycle in test mode. Installed new ice maker and tested operation. Unit tests good. Job complete

Near Honeysuckle Dr, Leander, TX 78641
Steve C.

Steve C.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site for the unit upper rack not working properly. Found the track on the left side completely broke off. Also found the adjusters on the upper rack is broken. Will need to replace both adjusters and both tracks. If needed will use the dish rack for the next visit. All water connections were dry at the time of service.; 1 W11259785 (track LEFT)

Near Co Rd 101, Hutto, TX 78634
Lou S.

Lou S.

DRYER WHIRLPOOL WED4815EW1 "arrived on site to inspect dryer noises and temps. Upon further inspection, the customer advised the unit was making a loud noise when drying and it’s getting too hot. I tested temps in the unit on high temp setting and the max temp was 295 degrees. I raised the top panel and removed the front panel and drum and found a round object wedged in between the bearing ring and drum seal and was hitting the gaps in the bearing ring causing the noise. Removed the debris and lint. Also found that the belt is worn and fraying. I removed and replaced the dryer kit consisting of the belt, 2 rollers, and the pulley. i verified ohms to the element, fuse, and cutoffs. Tested the unit and it operated as designed. Cleaned lint from unit, job completed."

Near Shoals Pkwy, Burnet, TX 78611
Scott  M.

Scott M.

OVEN JENN-AIR PRG4810NP

Near Kittowa Cove, Austin, TX 78746
James C.

James C.

REFRIGERATOR KITCHENAID KBFS25EWMS10 "Arrived on site and installed new compressor, drier, stub, discharge tube and drain pan. Vacuumed system to clear and test for leaks. Charged system with 5 oZ 134a and tested for proper cooling. Temperatures coming down in freezer and fresh food. Instructed customer that the unit will take 24 hours to reach temperature and up to 48 hours for ice production. Job complete"

Near Canyon Vista Way, Austin, TX 78726
Joel G.

Joel G.

REFRIGERATOR WHIRLPOOL WRS315SDHB01 Arrived on site to install parts I previously ordered. Found bin is too small and will not fit properly. Looked up parts on multiple sites and it is the correct part number but bin isnt. Pls see pics for reference to make sure we get correct part. Office to r/s with customer. ; ordrng 1 WPW10558423RESEARCH (ice-contnr)

Near Cliffbrake Way, Georgetown, TX 78626
Lou S.

Lou S.

COOKTOP KITCHENAID KCES956HBL00 "arrived on site to inspect cooktop not working. Upon further inspection, I tested each burner on the cooktop and found that the front left, middle and back right burners did not operate. I removed the glass cooktop and inspected the burners and connections and all looked good. Put the cooktop back on and turned off the unit at the breaker and then back on. Retested the burners and all operated as designed. I advised the customer of my findings and that the control had been reset. Job completed."

Near N Inwood Rd, Burnet, TX 78611
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS970CIDM00 Arrived on site for refrigerator freezer warming and cooling. Tested and inspected unit and Called techline and spoke with Mike on findings (SR#7725456501) Was instructed that if needed to install data logger on unit to see where to go from there. Upon further inspection found bad controls and bi metal. Removed failed parts and replaced with new. Instructed customer that unit should be working properly. But if issues arrive we will need to install data logger. All operations appear to be normal. No water leaks present at time of service.

Near Red Sparrow Street, Austin, TX 78729
Joseph C.

Joseph C.

RANGE WHIRLPOOL WFG525S0HS1 "Arrived on site for “dented range panel” complaint. Inspected unit and found range panel dented. Removed and replaced range panel. Unit checks good. No leaks detected, at time of service."

Near Texana Trail, Manor, TX 78653
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS970CIDM00 "Arrived on site for no cool in fresh food. Found fresh food evaporator incased in ice. Defrosted evaporator,replaced thermistor,secured thermistor to correct location on flat end of copper suction line using foil tape and a zip. Installed new fan scroll assembly. Added sealer around water lines. Reassembled unit checked air flow good."

Near Martha Drive, Buda, TX 78610
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KUID308ESS1 "Arrived on site for ice machine not making ice . Ran diagnostics and found water valve had failed. Replaced valve . IM tray is filling normally now . Unit was starting to make a sheet of ice . No water leaks detected at time of service . Job complete."

Near Williams Ridge Way, Austin, TX 78731
Lou S.

Lou S.

RANGE WHIRLPOOL WFG320M0BB2 "arrived on site to inspect range oven leaking air from door. Upon further inspection, I found that the door was not installed correctly as the right hinge was not seated correctly. I removed the door from the unit then reinstalled it and both hinges were seated correctly and the door closed to make a good seal. Also, I found that the right top corner of the door sticks out further than the left. I found the outer door glass is slightly warped and creates a gap in the top right corner. I made several attempts to correct it, but it would not seal. I am ordering the outer door glass in black, both hinges, insulation and a CNOTE-LSO PER CUSTOMER REQUEST.No gas leaks detected during service.; ordrng 2 W10857234 (hinge-door)s and 1 W11025151 (insulation) and 1 WPW10535776 (glass-door BLACK)"

Near Beebrush Ct, Liberty Hill, TX 78642
Scott  M.

Scott M.

MICROWAVE KITCHENAID KMBP100ESS01 "Arrived on site ,replaced control panel . Tested unit ,heated cup of water up . Job complete ."

Near Twin Valley Dr, Austin, TX 78731
Joel G.

Joel G.

RANGE AMANA AGR5330BAS3 "Arrived on site to diagnose stove getting too hot up top by upper cabinet. When oven is in use, it will vent from the top and heat will rise and create warmer temps at the top. I added insulation to door. All of this is completely normal and informed customer. No leaks detected. Customer understands no repairs can be made to correct this issue as this is how it’s designed."

Near Leonardo Dr, Round Rock, TX 78665
Clif L.

Clif L.

DRYER MAYTAG MEDC465HW0 Arrived on site to diagnose a dryer that is taking too long to dry. Found clogged external venting causing element to overheat and shut down prematurely. Homeowner will need to have external venting clean to complete repair. There are no mechanical failures with the dryer and no further repairs to be done by appliance express at this time.

Near Augusta Dr, Meadowlakes, TX 78654
Joseph C.

Joseph C.

WASHER WHIRLPOOL MVWB765FW3 "Arrived on site for “drain pump stays on” complaint. Inspected unit, and found finishing nail to lodged in drain pump impeller. Removed nail. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."

Near Miranda Dr, Austin, TX 78752
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF760SADM2 "Arrived on site and inspected dishwasher and found no power showing on display, customer also asked why dishwasher might have a constant sour aroma. Inspected drain hose and found no high drain loop installed or corrected by previous technician visits. After correcting drain hose power has been restored and cycle shows 30 minutes remaining, canceled remaining cycle and replaced control board. Control board and labor is covered under one year of manufacture warranty from a previous replacement in January. Ran a diagnostic cycle and dishwasher completed properly. No water leaks from connections at time of service, job complete."

Near Marsh Oval, New Braunfels, TX 78130
Arthur B.

Arthur B.

REFRIGERATOR AMANA ASI2575GRS01 Arrived onsite for customer complaint of SxS refrigerator not cooling. Removed evaporator cover and found evaporator fan motor not running. Found good frost pattern. Removed and replaced evaporator fan motor assembly. Reassembly. Found good air flow coming from evaporator. No other issues found. All water connections were dry at time of service.

Near Susan Kay Dr, Lorena, TX 76655
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WML55011HB2 Arrived on site to test unit for unit not responding. Test unit and found bad control board. Replaced board test unit and unit test good job complete.

Near N Loop St, San Marcos, TX 78666
Kevin B.

Kevin B.

WASHER MAYTAG MVWX655DW0 "Arrived on site and found washplate is no longer attached to gearcase, attempted t remove mounting screw and it is seized. Gearcase has failed and washplate and hub had to be broken to be removed. A new gearcase, hub, washplate, and motor parts will be needed to correct issue. No water leaks detected at time of service. Washplate is already in customer home.; ordrng 1 W10528947 (drive hub kit) and 1 W10752187 (screw) and 1 W11035751 (gearcase) and 6 WP8533953 (screw)s and 1 WPW10006384 (drive belt)"

Near Timberhill Dr, New Braunfels, TX 78132
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF535SWHV00

Near Aries Ave, Killeen, TX 76542
Robert J.

Robert J.

MICROWAVE WHIRLPOOL KOCE500ESS06

Near Beckys Way, Dripping Springs, TX 78620
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRT541SZDZ00 Arrived onsite for the refrigerator to replace previous diagnosed parts. I replaced the door and nameplate. The rest of the hardware was good. I heated the gasket to get it to seal properly and taped the door closed. I explained to the customer to leave the door closed fo 3 hours. Call complete.

Near 4 Points Dr, Austin, TX 78726
Andy  B.

Andy B.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site for oven fan speed error code. Tested and inspected unit and found control. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Ida Grove Lane, Austin, TX 78717
James C.

James C.

MICROWAVE IKEA IBMS1455DS00 Arrived on site and tested operation. I found start button not working. Inspected button and found clips on outer ring have broken and the circuit board has come off. Installed new outer ring and secured circuit board to ring. Tested operation and found unit working properly. Job complete

Near Autumn Fire Dr, Cedar Park, TX 78613
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRF736SDAM12 Arrived on site to replace the icemaker per the error code e5. Replace the icemaker and advise the customer to wait 24 hours. All water connections were dry at the time of service.

Near Lismore Ln, Pflugerville, TX 78660
Al R.

Al R.

REFRIGERATOR WHIRLPOOL KFIV29PCMS02 Arrived to inspect ice maker not working.Confirmed the complaint and tested the unit test 59 and ice maker motor never tired on.Removed and replaced the ice maker.Reassembled and unit now works as designed.Ice box fan was working.All water lines were dry at the time of service.JOB COMPLETE

Near Lake Park Rd, Belton, TX 76513
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED5620HW0 Arrived onnsite and found power to unit but no control function. All else checks good. Ordering control and console to repair. ; ordrng 1 W11331275 (CONTROL) and 1 W11378949 (CONSOLE)

Near E 37th St, Austin, TX 78705
Thomas L.

Thomas L.

WASHER LG WM4270HWA Arrived on site to repair unit that does not dispense fabric softener. Check unit and found loose harness that cold water valve. Replaced and tested. All water connections are dry.

Near Dome Peak Ln, Georgetown, TX 78633
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS315SDHM02 Arrived on job for complaints of noise from icemaker. Found bail arm not secured in place causing noise. Corrected arm placement and test. No leaks detected at time of service.

Near Austin, TX 78748
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KBFN502ESS02 Arrived on site to install previously diagnosed parts. will need to order needed parts and get authorization for labor. Office to schedule. 2 hour authorization is needed.; ordrng 1 SEENOTE (2 HOUR ) and 1 SEENOTE (AUTH NEEDED FOR PARTS AND 2 HOUR) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 4 W10908166 (LIGHT MOD)s

Near Glencarrie Ln, Austin, TX 78750
Joel G.

Joel G.

REFRIGERATOR KITCHENAID KSSC48QVS02 "Arrived on site to diagnose fridge high temp alert. Issue happened a week ago but all has been fine since. Temps are 38 in ff side and 1 in the frz at this time. Customer also said ice was clumping. Customer uses lots of crushed ice and requires ice bin and chute to be cleaned out at least 1-2 times a week to prevent this issue from happening but there isn’t anything to repair this issue, only prevent it as much as possible. All is normal at this time. No leaks detected."

Near Folsom Ct, Georgetown, TX 78628
Thomas L.

Thomas L.

REFRIGERATOR KENMORE 795.73167.610 Arrived on site for above normal temperatures in freezer section. Tested temperatures and found 36° in the fresh food section and -2° in the freezer section. Found that all components were working properly at this time. Found nothing that would indicate what might have happened. The customer told me that it went to about 34° in the freezer then it recovered and has been fine for several days. All water connections are dry.

Near Estrella Crossing, Georgetown, TX 78628

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