We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV02
Near Seguin, TX 78155
Noah D
Job Details: 10/12/2021
"Arrived on site to inspect unit for not closing normally and causing ice build up. Upon inspection found the ice door bent causing issues, replaced ice door and tested. Complete"
We serviced a
KITCHENAID MICROWAVE
Model KBMS1454RSS0
Near Austin, TX 78733
Leonardo
Job Details: 10/12/2021
"Arrived on site to install magnetron cover, replaced magnetron cover, unit running as designed job complete"
We serviced a
WHIRLPOOL DRYER
Model WED8900BC0
Near Austin, TX 78754
Wesley
Job Details: 10/12/2021
Arrived onsite and tested unit for not heating and found possible loose power connection. Repaired unit by securing plug connection and found unit heating as designed. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Austin, TX 78754
Wesley
Job Details: 10/12/2021
"Arrived onsite and replaced damaged bin, unit Is otherwise operating as designed. All checks good. Unit is now operating as designed. Advised customer on repair."
We serviced a
KITCHENAID RANGE
Model KCED600GBL01
Near Lakeway, TX 78734
Robert
Job Details: 10/12/2021
Arrived on call for complaint of fan not staying on. Found the motor got really hot and shut down. Replace fan motor. After installation test operation.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5PVEXWS14
Near Killeen, TX 76549
Al
Job Details: 10/12/2021
"Arrived on site and inspected garage fridge cooling issues. Unit was unplugged when I arrived. I plugged it in and noticed the compressor cut on for exactly 1 second, then cut off. I replace the start device and unit did the same thing. Checked the outlet and it had polarity and was at 120 volts. Amp draw on the compressor when it clicked on for 1 second was 25.6 amps. Ohm readings were 3.4, 4.7 & 8.9 SW & JC were assisting me on the sealed system thread. Ordering the compressor parts. Office to schedule return services with sealed system tech and 2 hours; ordrng 1 W10233961 (COMPRESSOR) and 1 2188823 (EVAPORATOR) and 1 876764 (Valve) and 1 AUTHORIZATION (Sealed system technician , 2 hours)"
We serviced a
WHIRLPOOL WASHER
Model LSQ8543JQ0
Near Waco, TX 76705
Jonathan M
Job Details: 10/12/2021
Arrived on site for a washing machine that won?t drain spend. Inspected unit and work area. Confirmed customers complaint and found the door switch broken. Replaced the door switch and tested the unit. The unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Austin, TX 78717
David S
Job Details: 10/12/2021
"Arrive on site for refrigerator making noise. Inspected unit and work area. Put unit into diagnostics mode and test all fans, compressor. Icemaker fill valve and all sounded normal. Then gained access to to the single inlet valve and found it functioning normal no clattering when calling for water. Then gained access to the dual valve and found it clattering when calling for water. Or ding 1 dual valve w11482383..; ordrng 1 W11482383 (Dual valve)"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Harker Heights, TX 76548
Tyler
Job Details: 10/12/2021
"Arrived on site for washer banging around during rinse/spin. Upon arrival found no errors in diagnostics. During spin tests (unit empty) and found inner basket wobbling within outter basket. Couldnt remove agitator from base. Found rust within screw mount in agitator. Also found back left suspension rod and front left rod weaker and not fully springing back up on each test. Will need office to reschedule once Availability of parts is known. Will need gearcase, agitator, suspension rods. ; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Cam assembly) and 1 W11161960 (Agitator)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Killeen, TX 76543
Al
Job Details: 10/12/2021
"Arrived on site and inspected dryer not heating. Confirmed the complaint and checked voltage at the outlet and got 21 volts. I also checked the standard 120 for the washer and got 124 volts. I accessed the breaker box and the switches marked for the dryer looked to be tripped. I turned them off, then on again and checked voltage at the outlet again and got the same reading of 21 volts. I checked the element, cutoff and thermostat and all were working properly. Customer saw my readings. I advised her the issue is with the outlet, not the dryer. Landlord to be contacted by the tenant. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Waco, TX 76705
Jonathan M
Job Details: 10/12/2021
"Arrived on site for a washing machine that is not spinning. Inspected unit and work area. The customer advised the unit doesn?t spin but it also does not wash. Ran the unit through diagnostics and found an F0 E5 (off balance load) error code. I ran the unit through an auto test and found the agitation sounding funny and the spin not spinning the basket but only spinning the agitator. Checked underneath and did not find any evidence of oil leaks or issues with the cam or shifter. Attempted to remove the wash plate and found it seized onto the driveshaft. Attempted to use vice grips and a dryer belt to lift up on the agitator. Could not get the wash plate up far enough to pop off. Attempted to push down on the wash plate to slide it back down and jerk it but the wash plate would not get past a certain point. End it will need complete rebuild for repair. Ordering outer tub, inner basket, clean out filter, hub drive assembly, splutch assembly, gear case, wash plate, and screws. The office will need to contact the extended warranty for authorization on the repair as well as contact about I need for two men and two hours. The unit is in a converted Backstep patio outside of the back of the mobile home. .; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10752283 (washplate) and 1 W10752719 (basket) and 1 W11219115 (TUB) and 1 WP8533928 (screw CLEAN OUT FILTER) and 6 WP8533953 (screw)s and 1 WPW10215093 (clean out filter)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Lorena, TX 76655
Jonathan M
Job Details: 10/12/2021
Arrived on site for a washing machine that is leaking. Inspected unit and work area. The customer had the unit somewhat disassembled and advised they were trying to figure out where the leak was coming from. Found a leak at the back left-hand corner coming from the tub right underneath the suspension rod. Confirmed the customers complaint in the unit will need a new tub for repair. Ordering tub and drive basket hub for repair. The office will need to contact the customer about a return date due to an out of stock and PSP item. Please schedule for two hours on the return trip. ; ordrng 1 CNOTE (2 HOURS) and 1 W10371566 (tub) and 1 W10528947 (drive hub kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Copperas Cove, TX 76522
Al
Job Details: 10/12/2021
Arrived on site and inspected customer having to unplug the unit to get it to power back on. Confirmed the complaint and quoted the customer and she okd he repair. Discovered the wrong part was sent from parts. Called office and spoke with PR who confirmed it was accidentally pulled in error. Part needed is WPW10503278 instead of w10830278. Ordering corrected WPW10503278 part. Office to schedule return services. ; ordrng 1 WPW10503278 (JAZZ BOARD)
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Harker Heights, TX 76548
Tyler
Job Details: 10/12/2021
Arrived on site for washer giving f3e2. Upon arrival confirmed code. Customer also stated lights/buttons wouldnt always respond to input and. After further inspection I found some corrosion around thermistor on lower half of inlet valve plus some additional corrosive damage on ui control board. Found f0e4 and f8e6 errors. Replaced inlet valve. Found ui not always responding to input due to corrosion. Will need office to reschedule once availability of part is known.; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Belton, TX 76513
Tyler
Job Details: 10/12/2021
Arrived on site for refrigerator not making ice. Upon arrival customer stated unit started making ice 24hrs prior to my arrival but hadnt made ice for over a month before hand. I took tempmreading of FC found it at 0 and rc at 37. Ran harvest on ice maker and found it stopping occasionally during harvest even though 120v proper was steady. Replaced ice maker. Found new unit harvested as designed. Call complete
We serviced a
WHIRLPOOL WASHER
Model MHW6630HC2
Near Hewitt, TX 76643
Jonathan M
Job Details: 10/12/2021
Arrived on site for wash machine that has no power. Inspected unit and work area. Confirmed customers complaint and checked voltage going to line filter. Found proper voltage. Checked polarity at the wall and found proper polarity. Found voltage going to the control but no voltage going to the user interface. Replaced main control and tested the unit. Customer also complained about his user interface having issues powering on by itself. Replaced the way as well and tested the unit. The unit began to work as designed. Call complete.
We serviced a
GE DISHWASHER
Model DDT700SSN2SS
Near Bartlett, TX 76511
Tali W
Job Details: 10/12/2021
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Salado, TX 76571
Tyler
Job Details: 10/12/2021
Arrived on site for washer needing previously diagnosed hose. Upon arrival installed needed part. Reassembled and tested unit found no leaks and unit functioning as designed. Call complete
We serviced a
KITCHENAID FREEZER
Model KRFF507ESS00
Near Rogers, TX 76569
Tali W
Job Details: 10/12/2021
"On site to install previously diagnosed parts. Customer informed me that the freezer was still not cooling properly. Found ice covering evap cover in FC. 45 degrees in FC. At control, P1-2 P2-7 FC heater 122VAC, 31 ohms. From control P5-3 P5-4 FC thermistor, 7.4k ohms, 2.2vdc. Ran test 6 bi metal and heater. Took off evap cover. Found heater functioning. Found ice build up covering fan blades. Steamed out FC evaporator. Tested fan operation, found it functioning. Customer stated previous tech didnt steam out FC last trip. All defrost components functioning as designed. Informed customer that if the unit wasnt cleared of the ice buildup, they would experience the same issue due to the fan not operating because of ice around it. Replaced both paddles as previously diagnosed. Unit functioning as designed. Call complete."
We serviced a
MAYTAG WASHER
Model MVWC555DW0
Near Waco, TX 76710
Jonathan M
Job Details: 10/12/2021
Arrived on site for a washing machine that is not starting cycles after a load has been run through. The customer advised they?re having to unplug the unit and reset their unit every single time between cycles. Test of the unit and diagnostics and found an F5 E4 (lid not opened between cycles) error code. Ran the unit through an auto test in the unit ran as designed. The customer advised that they had reset the unit prior to my arrival so went ahead and replace the main control board. Tested the unit and the unit is working as designed. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ3
Near Killeen, TX 76549
Tyler
Job Details: 10/12/2021
"Arrived on site for microwave needing previously diagnosed mag, diode, and cap. Upon arrival confirmed prior complaint, then installed all 3 parts. Reassembled and tested unit. Found it fully heating as designed with no loud humming. Call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Temple, TX 76504
Tali W
Job Details: 10/12/2021
On site to install previously diagnosed part. Replaced FC door. Switched over FC rails from old door. Made sure door was seated correctly and the gasket was sealing properly. Used heat gun to slightly form gasket. Peeled plastic and customer confirmed/approved that there were no scratches or dents. Unit functioning as designed. Call complete
We serviced a
GE REFRIGERATOR
Model GSS25GSHLCSS
Near Martindale, TX 78655
Andrew
Job Details: 10/12/2021
"Arrived on site to test unit for noise. Found slight noise coming from bottom of door when opening and closing. Customer not home, customer allowed access, was not unless to replicate the noise. Applied dry lube to bottom spring, advised customer to test it out. No leaks detected, job complete"
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near Austin, TX 78717
David S
Job Details: 10/12/2021
Arrived on site for right front burner not lighting. Inspected unit and work area. Check front right burner and found that the valve to that burner was open too wide. I adjusted the valve stem and tested the burner and found it still not light. Then I installed a new burner head and tested unit and found that the burner lights every time with no hesitation. Unit operating as designed. Job complete.
We serviced a
JENN-AIR MICROWAVE
Model JMD2124WS
Near The Hills, TX 78738
Robert
Job Details: 10/12/2021
Arrived on call for complaint of door not opening or closing. Found the motor for the door not working. Will need to replace motor. Ordered the control just in case. ; ordrng 1 W10278517 (Gear assy) and 1 WPW10775418 (Control)
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Hewitt, TX 76643
Jonathan M
Job Details: 10/12/2021
"Arrived on site for a dryer that has no power. Inspected unit and work area. Checked voltage to the terminal block and found 30 V between L1 and neutral, 122.7 V from L2 to neutral, and 89 V from L1 to L2. Checked voltage at the wall and confirmed the same voltage. Advise the customer if he would need to fix his electrical supply to the unit. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Austin, TX 78724
Scott
Job Details: 10/12/2021
Arrived on site for soap pod sitting at bottom . Found water shut off at valve . Turned supply valve on . Ran diagnostics. All checked normal. No water leaks detected at time of service. Job complete .
We serviced a
WHIRLPOOL WASHER
Model MHW8630HW3
Near Austin, TX 78731
David Z
Job Details: 10/12/2021
Arrived on site to diagnose washer with detergent level not dropping. Customer advised me they have the optimal dose model which should be injecting detergent. Ran unit and found level is full. Replaced the detergent pump and set the concentration to 3. Ran unit with customer present and new pump and verified that detergent is moving through the hoses. Unit now working as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Austin, TX 78756
Jacob
Job Details: 10/12/2021
Arrived onsite to replace parts broken. Replaced parts. Re ordered new trim vent. Office to reschedule ; ordrng 1 WPW10310922 (trim-vent)
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS05
Near Spicewood, TX 78669
Robert
Job Details: 10/12/2021
Arrived on call to replace previous diagnosed parts. After installation test operation.
We serviced a
WHIRLPOOL COOKTOP
Model WCE55US0HB01
Near Hewitt, TX 76643
Jonathan M
Job Details: 10/12/2021
Arrived on site for a cooktop that has a hot surface light indicator on always. Inspected unit and work area. Confirmed customers complaint and disassembled unit. Checked all burners by disconnecting wires and plug in the unit back in and found the left rear element causing the issue. Replaced element and tested the unit. The unit began to work as designed. Call complete.
We serviced a
JENN-AIR RANGE
Model JDRP548HL00
Near Seguin, TX 78155
Noah D
Job Details: 10/12/2021
"Arrived on site to inspect unit for steaming during operation, upon inspection found the condensation from outside causing steam on motor. All functions worked. Complete"
We serviced a
WHIRLPOOL MICROWAVE
Model KMHS120ESS1
Near Austin, TX 78702
Leonardo
Job Details: 10/12/2021
"Arrived on site to test unit for door interlock issue, tested found 3way switch shorted out and bottom interlock pushed in not allowing door key to go in correctly, replaced interlock with switches, tested unit, heating water for 1 min, water heating properly,
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near Seguin, TX 78155
Noah D
Job Details: 10/12/2021
"Arrived on site to inspect unit for tripping breaker when baking. Upon inspection found the unit was tripping when only bake was being used. Broil worked normally, changed control and found the unit worked till the alarm goes off where it trips breaker. Customer must have breaker swapped. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Austin, TX 78724
Scott
Job Details: 10/12/2021
"Arrived on site for pods sitting at bottom of tub . Ran diagnostics and found no water entering dishwasher . Valve is actuating. Removed supply line from valve , verified valve is open and no kinks in supply hose . Customer will need plumber to look at valve . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC503ESS00
Near Georgetown, TX 78626
Jonathan S
Job Details: 10/12/2021
"Arrived on site to install previous diagnosed parts. Removed failed thermistor and installed new. Removed remaining ice buildup and installed fan scroll as recommended to do by manufacturer when it has been removed. Performed diagnostics mode and tested thermistor circuit and found good. Put unit into basic defrost mode. All tested good, no water leaks detected during service.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TF0
Near Round Rock, TX 78664
Jonathan S
Job Details: 10/12/2021
Arrived on site for refrigerator not powering on. Gained access to control and measured voltage and found none. Measured incoming voltage at power outlet and found correct voltage. Called Frigidaire tech support and spoke with Robert. He stated that failure is due to broken wire through cabinet (848996) . ;
We serviced a
WHIRLPOOL DISHWASHER
Model KDPE234GPS0
Near Austin, TX 78738
Brandon
Job Details: 10/12/2021
"Arrived on site for customer complaint of unit not washing, found failed wash motor, I replaced sump assembly, unit tested good."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Austin, TX 78717
David S
Job Details: 10/12/2021
Arrived on site for wall oven not reaching temp/ light not turning off in oven. Inspected unit and work area. Found unit with light on. I inspected switch and pushed it closed by hand to see if the light would turn off. It did not turn off. Continued clicking switch closed till the light turned off. The gained access to the control to test the switch at the harness. And found that the harness was good. Showing good continuity when switch works. I am ordering 1 oven door latch w1p883049.; ordrng 1 W10883049 (Oven latch)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near San Marcos, TX 78666
Andrew
Job Details: 10/12/2021
"Arrived on site to test unit for no heat. Found thermal fuse and cutoff both tested good. Found unit with failed heating element. Install new element, unit tested good, job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSP48QJS00
Near Austin, TX 78746
Kevin
Job Details: 10/12/2021
"Arrived on site and inspected refrigerator and found freezer temp is 14 degrees. Fresh food temperature is 42 degrees. Found frost pattern looks good, Spoke with CS, foam block kit should be added to evaporator and condenser fan replaced before diagnosing a complete sealed system repair. ; ordrng 1 8201798 (Foam blocks) and 1 2208903 (Condensor fan) and 1 2190685 (Fan blade)"
We serviced a
WHIRLPOOL RANGE
Model PRG3610LP
Near Austin, TX 78738
Robert
Job Details: 10/12/2021
Arrived on call for complaint of handle loose and outer panel damaged. Will need outer panel to complete.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Temple, TX 76504
Tali W
Job Details: 10/12/2021
"On site for washer lights blinking and not able to start cycle. On arrival, unit was unplugged. I plugged it back in and verified that the lights were flashing one at a time down the line. I pressed and held the cancel button. Ran diag cycle, it completed. Verified polarity and power cycled unit. Unit functioning as designed. Call complete."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 10/12/2021
Arrived on site to install previously diagnosed part. Shut off power and removed console and installed new console. Powered up oven and heated to 350 as designed. Job completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Hutto, TX 78634
Matthew
Job Details: 10/12/2021
Arrived onsite for dishwasher not functioning properly. Upon arrival put unit in diagnostics and found stored error code for failed wash motor. Tested unit and confirmed motor not energizing. Will need sump and motor replaced.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Austin, TX 78705
Jacob
Job Details: 10/12/2021
Arrived onsite for stuff in the freezer being over frozen and iced over. Looked at the unit and found that the seal along the freezer door had a gap and the refrigerator door somehow had fallen down a bit from the bottom hinge. Tightened screws for the bottom of door and pulled together and sealed as normal. Heated the gasket on the freezer door to close the gap. Was able to close the gap. Let tenant know to let the unit un plug the unit to unthaw for 48hrs before using once again and to have towels ready for the water that will come from the unit. Also called landlord to update on the issues and the fix as well. No issues at this time. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KSSO48FMX02
Near Austin, TX 78730
David Z
Job Details: 10/12/2021
"Arrived on site to diagnose built In refrigerator with over temp alarm going off. Found temps in both compartments warm. Could feel heat radiating from the unit, especially top cover. Removed cover and checked compressor and found it scalding hot, no frost pattern on evap. Compressor, Evap, Heat Exchanger, drier and access valve, tubing kit, pan heater, permagum."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Georgetown, TX 78628
Lou
Job Details: 10/12/2021
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the compressor, access valve, UV dye drier, RC evap,drip, and RC evaporator. While removing the evaporator, I found the RC defrost thermistor was bad, as were the RC evap cover and damper control. I advised the customer of my findings and they requested replacing whatever needed to be replaced. I removed and replaced the damper, RC evap motor harness with thermistors and foil taped and ziptied the defrost thermistor to the suction line, and replaced the evap cover. I vacuumed the system and install 5.5oz of R134a refrigerant and monitored pressures. Tested in diagnostics test #4 and pressures are good. Unit is operating as designed.No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near San Marcos, TX 78666
Andrew
Job Details: 10/12/2021
"Arrived on site to install previously diagnosed parts. Inspected part for damage, part looks good. Installed new top for dryer. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Austin, TX 78705
Luis
Job Details: 10/12/2021
"Arrived on site for ice issues. Per customer off smell in ice,removed bin strong odor from ice container and ice,ordering a new icemaker and container,advised resident to empty unit and clean all shelves and liner; ordrng 1 W11284458 (Icemaker) and 1 WPW10558423 (Ice container)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Lakeway, TX 78734
Robert
Job Details: 10/12/2021
Arrived on call for complaint of not washing. Found the actuator not in correct position. Replace actuator and test. Washer working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Taylor, TX 76574
Matthew
Job Details: 10/12/2021
"Arrived onsite for refrigerator no cool in each section. Upon arrival unit was unplugged. Plugged unit in and clicked off. Compressor ramped up, then clicked off again. Replaced start relay. Compressor ramped up at 1.3 amps then settled at .9-1 amp. Ran unit and frost pattern began to form and unit is cooling down. Recommended customer put a bottle of water in the freezer and monitor if water freezes and full 24 hrs is given, unit is good to go. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Leander, TX 78641
Kayman
Job Details: 10/12/2021
Arrived onsite for dishwasher not operating. Upon inspection I found the unit not getting water. I pulled the unit out and found the water line kinked to the unit. I was able to pull the line through the cabinet as I pushed the unit back into place. I tested the unit and it is now working as designed. No leaks detected during time of service. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Coupland, TX 78615
Matthew
Job Details: 10/12/2021
Arrived onsite to replace previously diagnosed parts per Whirlpool tech line. Replaced compressor and dryer. Pulled vacuum and held. Charged to spec and ran unit. Used test 40 to check running pressure. Step4 125/30. Step 5 Final readings 125 on high and 20 on low. Unit is running and functioning properly. Recommended customer place a bottle of water in the freezer and monitor. When frozen and after 24 hrs temps are ideal. Job complete
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Round Rock, TX 78681
Tommy
Job Details: 10/12/2021
Arrived onsite for dryer stilling have vent issue . Upon arrival found unit lint screen not being cleaned called techline and got it documented SR7731230482. Job Completed.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW3
Near Austin, TX 78746
Kevin
Job Details: 10/12/2021
"Arrived on site and inspected washer and found display is defective, took one picture. Replaced consul and new display is operating normally, job complete"
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS00
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 10/12/2021
Arrived on site for Leaking Hot Air and is ruining floors. Customer had oven preheated to 350 upon my arrival. I inspected the bottom trim vent and this is where the heat is coming from. I explained to the customer that this was a vent and showed her a photo of this vent and the blower in the parts breakdown. Explained that this was completely normal and it is venting out the warm air to keep the air circulating the heat inside.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Lakeway, TX 78734
Brandon
Job Details: 10/12/2021
"Arrived on site to replace door, after replacing, unit tested good."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFO42FSX00
Near Austin, TX 78759
Luis
Job Details: 10/12/2021
"Arrived on site for freezer door issues. Found door not fully opening,diagnosed defective bearings in tracks
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB04
Near Austin, TX 78704
Luis
Job Details: 10/12/2021
"Arrived on site for door issues. Found door making loud squeaking noise,removed door added grease to cams and hinges,reinstalled door,adjusted door height,door sealing correctly and noise is no longer present"
We serviced a
KITCHENAID REFRIGERATOR
Model WRV986FDEM
Near Buda, TX 78610
Kevin
Job Details: 10/12/2021
"Arrived on site and inspected refrigerator and found lower icemaker doesnt have any production. I attempted to manually cycle icemaker and it would not turn, replaced icemaker and the new one cycled immediately and filled with water, job complete"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Cedar Park, TX 78613
David S
Job Details: 10/12/2021
Arrived on site for dishwasher not filling with water. Inspected unit and work area. Put unit into diagnostics mode and found error code F6e1 low water level or no water. Inspected float switch and found it free of debris. Then ran unit through diagnostics cycle and found it not filling with water. Then gained access to the inlet water valve. Removed it and installed it and found it clogged. I inspected new inlet water valve and tested unit found unit filling with water now and check for leaks a none found at this time. Unit working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Round Rock, TX 78681
Tommy
Job Details: 10/12/2021
Arrived onsite for ice maker dumping to much ice. Upon arrival found unit to be operating as designed spoke with customer on cup holding to keep ice coming into it as ice was called for. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS01
Near Austin, TX 78703
Luis
Job Details: 10/12/2021
"Arrived on site for no cool. Powered unit on compressor not powering on,removed start device found burned out starter to the compressor,replaced the starter powered unit on compressor powered on. ; used 1 8201786 (Start device) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Austin, TX 78723
Scott
Job Details: 10/12/2021
"Arrived on site for knocking . Ran diagnostics got f7 - e 1,5,7 codes . Ran diagnostics wash . Loud noises in Agitation, in spin cycle got electrical squealing noise from Actuator. Replaced Actuator checked all connections and wire harness. Ran calibration and diagnostics wash all checked normal. No water leaks detected at time of service, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Austin, TX 78732
Luis
Job Details: 10/12/2021
"Arrived on site for a defective door,replaced left side door checked door seal good,checked door operation to switch good."
We serviced a
WHIRLPOOL OVEN
Model WOC54EC0HS04
Near Georgetown, TX 78628
Lou
Job Details: 10/12/2021
"Arrived on site to inspect wall oven door locked. Upon further inspection, I found the unit oven door unlocked and able to open. I placed the unit in diagnostics and checked for error codes. I found F6E4 dated 2017. The unit wasnt manufactured until 2019. I cleared the codes and tested the components and could not hear the control relays opening. I did a factory reset on the control and retested the components and they are functioning properly. Due to the error code, I removed and replaced the main control and programmed. Retested and unit is operating as designed. Being as this is a new build and vacant, I left a brochure and left instructions on connecting the unit to WiFi. I made contact with the builder and recommended that they let the new homeowners know to connect to WiFi. Job completed."
We serviced a
KENMORE REFRIGERATOR
Model 106.5112221
Near Tow, TX 78672
Cliff
Job Details: 10/12/2021
Arrived on site to diagnose a refrigerator that is not producing ice since previous trip. Found icemaker failed and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5236BDS2
Near Georgetown, TX 78628
Lou
Job Details: 10/12/2021
"Arrived on site to inspect venthood filter not removable. Upon further inspection, I found the filter latch not installed correctly. I adjusted the latch but found the spring arm on the latch was broken. I removed and replaced the latch and retested. Unit is operating as designed. The filter is tight in its space and is hard to get out. Also, Phillips screw has to be removed in order to get the latch to go back and release the filter. Attempted to contact builder to advise of my findings/repairs and left a vm. Job completed."
We serviced a
WHIRLPOOL OVEN
Model KOST100ESS03
Near Austin, TX 78723
Scott
Job Details: 10/12/2021
"Arrived on site for oven flashing error code . Ran diagnostics got stuck keypad and UI miscommunication errors . All connections are good . Ordering console and control . ; ordrng 1 W11087446 (Console) and 1 W11179310 (Control)"
We serviced a
KITCHENAID DISHWASHER
Model KUDD03DTSS3
Near Round Rock, TX 78665
Jonathan S
Job Details: 10/12/2021
"Arrived on site for dishwasher control not responding and control lock light on. Inspected unit and work area. Found control lock on. Turned lock off and found unit working as designed. Tested operation. All tested good, no water leaks detected during service.
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG25FKSS03
Near The Hills, TX 78738
Brandon
Job Details: 10/12/2021
"Arrived on site to replace failed emitter boards, after replacing unit tested good
We serviced a
FRIGIDAIRE FREEZER
Model LFFH21F7HW
Near Austin, TX 78758
David Z
Job Details: 10/12/2021
"Arrived on site to diagnose stand alone freezer that is losing cool. On arrival found temp was up in the top, but items close to evap still frozen. Removed evap cover and found fan dead, no air circulating, resulting in ice building. Replaced fan and chipped away ice. Verified unit is now cooling and circulating air.
We serviced a
WHIRLPOOL WINE COOLER
Model JUBFL242HL01
Near Lakeway, TX 78734
Brandon
Job Details: 10/12/2021
"Arrived on site for customer complaint of sharp edge on bottom of door that cut his wife and childs foot. Ordering door, customer is calling customer service to see if they will cover the part since it might be a safety issue with a cosmetic part. ; ordrng 1 W11360701 (Door) and 1 Cnote (Office to reschedule)"
We serviced a
WHIRLPOOL VENTHOOD
Model WVU37UC6FS1
Near Andice, TX 78628
Cliff
Job Details: 10/12/2021
Arrived on site to diagnose a venthood that is making unusual noise. Found screw used to install damper to long and rubbing on fan blade. Installed correct screw and noise is no longer present. All is working properly at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBBR206ESS01
Near Austin, TX 78703
Jacob
Job Details: 10/12/2021
Arrived onsite for unit not lighting up in the refrigerator. Looked at the led modules and replaced 3 LEDs and all lights came back on in the unit. No issues at this time. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QMS01
Near Austin, TX 78732
Robert
Job Details: 10/12/2021
Arrived on call to replace previous diagnosed parts. After installation test operation. Optics reading properly.
We serviced a
KITCHENAID RANGE
Model KGCC506RBL07
Near Austin, TX 78732
Robert
Job Details: 10/12/2021
Arrived on call for complaint rear right burner not lighting. Found the harness switch for that burner not working. Replace harness and test. All burners working properly.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS00
Near Elgin, TX 78621
Matthew
Job Details: 10/12/2021
Arrived onsite for refrigerator led not functioning. Upon inspection found top-left rear led not functioning and affecting other lights. Replaced led module and tested. All lights are now functioning properly. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDPM354GPS0
Near Round Rock, TX 78681
Tommy
Job Details: 10/12/2021
Arrived onsite for unit not turning on upon arrival found unit voltage was good but unit control had burned out also found UI burn out ordering both. ; ordrng 1 W11120156 (Control) and 1 W11131319 (UI)
We serviced a
KITCHENAID COOKTOP
Model KECC607BSS02
Near Georgetown, TX 78626
Jonathan S
Job Details: 10/12/2021
"Arrived on site for cooktop not powering on after storm. Inspected unit and work area. Powered unit off at circuit breaker. Gained access to control and TOD. Measured resistance on TOD and found closed/good. .; ordrng 1 W10920242 (cntrl-elec)"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JS0
Near Del Valle, TX 78617
Jacob
Job Details: 10/12/2021
"Arrived onsite for for the door having damage. Looked at the door and found that the door trim on the right hand corner was broken, just behind handle. Let customer know that it is passed the 30 days for cosmetic issues. Spoke with claims. Ordered parts and needs authorization before returning.; ordrng 1 W10761014 (trim-door) and 1 WPW10310922 (trim-vent)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXY07
Near Leander, TX 78641
Tommy
Job Details: 10/12/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced motor fan and damper and proceeded to test found unit to now be operating as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Austin, TX 78736
Luis
Job Details: 10/12/2021
"Arrived on site. Removed evaporator cover good frost pattern on evaporator,replaced freezer harness,fresh food harness,control and right side door gasket,checked door seal good. Powered u it on good air flow entering fresh food section."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Andice, TX 78628
Kayman
Job Details: 10/12/2021
Arrived onsite to install previously diagnosed parts. I installed the outer door glass both brackets and screws. No issues with the new door. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 10/12/2021
Arrived on site to install previously diagnosed part. Took picture of missing model and serial tag for quick pics. Removed evap fan and installed new evap fan. Powered on fridge and evap fan is running as designed. Fridge no longer beeps every five seconds. Compressor is running. All fans spinning. Gave customer a leave behind pamphlet. Let customer know not to load fridge for 24 hours to allow normal temps to level. Job completed.
We serviced a
WHIRLPOOL DISHWASHER
Model DU1145XTPQ7
Near Austin, TX 78701
Leonardo
Job Details: 10/12/2021
"Arrived on site to test unit for console not responding, tested unit found console unresponsive, installed console, tested unit, unit working as designed , no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJZ00
Near San Marcos, TX 78666
Andrew
Job Details: 10/12/2021
Arrived on site to test unit for not cooling. Found compressor pulling .2amps. Also found oil leaking from underneath from internal cabinet. Spoke with tech line and sent pics to Bryan.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN402ESS01
Near Austin, TX 78733
David Z
Job Details: 10/12/2021
"Arrived on site to follow up on diagnosed sealed system repair. Talked with PR prior who advised to find the leak first with Uv light. Found no dye in upper section. Checked RC evap and found a large amount of dye on the RC evap line, picture saved in SD. Leak diagnosed to RC evap line. Ordering new evaporator to resolve. Office to schedule when part arrives. ; ordrng 1 W11553229 (RC evap)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM03
Near Austin, TX 78744
Kevin
Job Details: 10/12/2021
"Arrived on site and found refrigerator doesnt have any incoming power. Breaker was off, after resetting breaker power is on and compressor is running, evap fan motor is running. Condensor fan motor is running.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Hutto, TX 78634
Matthew
Job Details: 10/12/2021
Arrived onsite for dishwasher not drying dishes. Upon arrival put unit in diagnostics and found no stored error codes. Ran test and all passed. Found that customer was not using rinse agent. Instructed customer on continual use of rinse aid proper loading per use and care guide. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Round Rock, TX 78681
Tommy
Job Details: 10/12/2021
Arrived onsite for refrigerator not sealing. Upon arrival found unit top washer missing causing fc door to rub against rc door. Ordering washer office to reschedule upon receiving.; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Burnet, TX 78611
Cliff
Job Details: 10/12/2021
Arrived on site to diagnose a refrigerator with light not working. Found freezer led module failed and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Austin, TX 78727
Scott
Job Details: 10/12/2021
"Arrived on site for washer powering up but never starting wash. Ran diagnostics got lock error . Ran wash test and could lift lid when locked . Replaced latch tested unit all checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Austin, TX 78728
Jimmy J.
Job Details: 10/12/2021
Arrived on site for refrig IM ice is frozen together and dispenser water dispensing very slow.. wheel on the bottom is broken. Found bottom left roller and leg mount missing wheel. Removed left roller and installed new left roller. Tested water dispenser and water would only trickle out. Removed filter and water came out in a strong flow. Ran harvest and completed without issue. Ran water fill test and no water is coming into mold. Returning with all parts plus valve to complete the repair. Replacing the triple valve should resolve the water not coming into the mold. Otherwise filter head may be necessary for replacement too. Customer will be purchasing a new filter for installation upon our return. Currently the bottom ice maker is working and water dispenser is dispensing with filter removed. ; O-emld tckt
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS
Near Austin, TX 78733
Leonardo
Job Details: 10/12/2021
"Arrived on site to replace inner door, bezel and gasket, replaced parts, customer stated that the vent fan would not turn off, replace control board that fixed the issue, tested unit, unit working as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 10/12/2021
Arrived on site for COMPLAINTNOTE:DISHWASHER IS NOT WORKING PROPERLY IT HAVING ISSUES WITH THE DRAIN PROCESS. Found knock out still inside disposal. Removed knockout and set to drain. Water drained as designed. No error codes came on in diagnostics. Placed in diagnostics cycle to ensure dishwasher completed all cycles and it did. Heating element sizzled water once diagnostics completed. No leaks detected. Job completed.
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS03
Near San Marcos, TX 78666
Andrew
Job Details: 10/12/2021
"Arrived on site to test unit for open/closed door prompt. Tested switches and they tested good. Continuity through harness. Found loose connection on control board. Replaced control board as a precautionary. Tested unit and unit tested good, job complete"
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS1
Near Liberty Hill, TX 78642
Cliff
Job Details: 10/12/2021
"Arrived on site to diagnose a range with an oven not turning off. Found relays in control not opening to cancel bake cycle, and replaced control. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHB0
Near Austin, TX 78723
Scott
Job Details: 10/12/2021
"Arrived on site for poor washer performance. Found weak wash motor and stuff stuck in sprayer arm . Ordering Wash motor , both spray arms . No water leaks detected at time of service. Call to set return ; ordrng 1 W11226884 (Wash motor) and 1 W11226887 (Gasket) and 1 W11226869 (Upper spry) and 1 W11226872 (Lower spray)"