Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8729 customer reviews

Lou S.

Lou S.

COOKTOP KITCHENAID KGCU463VSS01 "arrived on site to inspect cooktop Ignitors arcing when not in use. Upon further inspection, I tested all four burners and all four operated as designed. When I turned the front left burner on low/simmer, the back two Ignitors would arc. I tested the spark module and it was good as was the valve Ignitor switches. I found that the back burner Ignitor was sensing that the flame was not on even when the valve was in the off positionI removed and replaced the back left burner Ignitor with one from my van stock (W10833887) and tested the burners. All burners are functioning as designed. No gas leaks detected during service, job completed."

Near Arrowfeather Pass, Leander, TX 78641
Dylan  T.

Dylan T.

DRYER WHIRLPOOL MEDC465HW0 Arrived on site customer complaint was unit was making a loud squeaking noise unit needs a new pulley and maybe rollers; ordrng 1 3397590 (sub 349241t) and 1 691366 (idler pulley)

Near Patricia Dr, Hewitt, TX 76643
Paul R.

Paul R.

DRYER MAYTAG MEDB725BW0 "Arrived onsite for the dryer not heating. I checked stored error codes and found an F4E4, F3E6, & F4E3 stored error codes. I found the voltage to the unit at 241VAC & I found the air flow good. I tested further and found the heating element open. I replaced the element and tested the unit. The unit is working as designed. I tested the moisture sensor circuit and found it working as designed. Call complete."

Near N Saddle Ridge Dr, Cedar Park, TX 78613
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site for defrost failure repair. Removed evap cover and replaced thermistors. Replaced control to confirm repair. Also set to 8hr defrost. Customer asked about compartment in back of fridge that is the air filter. Noticed veggie drawer filter was missing as well. We’re not given to cust by installers. Ordering 2 air filters and filter housing to bring with door replacement ; ordrng 2 W10311524 (air filter)s and 1 WPW10408747 (housing)

Near Capora Way, Round Rock, TX 78681
Joseph C.

Joseph C.

DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site for “door not latching” complaint. Inspected unit and found door latch faulty and sprung. Removed and replaced door latch. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Crystal Stream Pass, Austin, TX 78723
Scott  M.

Scott M.

REFRIGERATOR LG LFX25991ST "Arrived on site ,replaced fan motor and mullion . Error code went away . Control wasn’t needed . No water leaks detected at time of service . Job complete ."

Near Highland Terrace W, Austin, TX 78731
Andy  B.

Andy B.

RANGE FRIGIDAIRE FGGC3047QSB Arrived on site to install previously diagnosed part. Started to disassemble unit and found new part damaged. Ordering new valve. ; ordrng 1 5304505690 (valve) and 1 SEENOTE (OFFICE TO SCHEDULE )

Near Chipotle Pass, Spicewood, TX 78669
Robert J.

Robert J.

REFRIGERATOR MAYTAG MFI2269VEB6 "Arrived on job for fridge not draining, upon inspection we found the drain line clogged with ice, we steamed all the ice and removed it and checked lines which all worked.

Near Pedernales Dr, Kyle, TX 78640
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on job for fridge not cooling, upon inspection of the compressor we found the start device was not attached, after insertion of the start device the compressor began to run normally. We continue to monitor the temp which dropped correctly. Complete"

Near Mission Hill Run, New Braunfels, TX 78132
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to test unit for unit not drying. Test unit and found unit working as designed advised customer to use rinse aid to help unit dry better job complete.

Near S IH 35 Frontage Rd, Austin, TX 78747
Scott  M.

Scott M.

REFRIGERATOR MAYTAG MBF2258DEM00 "Arrived on site for fridge leaking . Found drain tube clogged up . Replaced drain tube . Steamed out drain . Water is draining properly now . No water leaks detected at time of service . Job complete .

Near Mission Ridge, Austin, TX 78704
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site and inspected washer and found that during a spin cycle what plate and basket are spinning at different rates independently of each other. Attempted to remove wash plate to inspect hub and it will not separate. A new washplate, and hub will be needed, Will also bring back gear case if needed. wash plate will need to be broken off. No water leaks from connections at time of service.; ordrng 1 W10752283 (washplate) and 1 W11035751 (gearcase)"

Near Kothmann Rd, Dripping Springs, TX 78620
Kevin B.

Kevin B.

REFRIGERATOR LG LFX31945ST/00 "Arrived on site and found both sections are warm, removed rear panel and inspected compressor and found it is running. Compressor is failing and will need to be replaced. A new control board will also be needed, refrigerator is prior to 2014. ordrng 1 4J00977P (ACCESS VALVE) and 1 ADH73150210 (UV DRIER) and 1 EBR73093617 (CONTROL) and 1 SEALEDSYSTEM and 1 TCA38091801 (COMPRESSOR)"

Near Windmill Dr, Dripping Springs, TX 78620
Tyler B.

Tyler B.

RANGE WHIRLPOOL WFC150M0EW2 Arrived onsite for unit with f9 error. Found house wiring and junction wiring correct. Replaced control and tested good. Unit cooking and baking

Near Hill St, Round Rock, TX 78664
Kevin B.

Kevin B.

WASHER WHIRLPOOL CET9100GQ0 "Arrived on site and found F 70 error code showing on display, replaced control board and user interface diagnosed by previous technician and confirmed harness connecting them is good. Error code would still not clear, spoke with commercial tech line, this type of stackable has two power cords one 120 V for the washer and UI and another 240V cord that only powers the dryer heating and control. User interface showing power is deceptive and appears dryer should be running but it is actually not getting power. Found breaker is tripped after correcting dryer is working properly, job complete"

Near Bonham Ranch Rd, Dripping Springs, TX 78620
Thomas L.

Thomas L.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site for strong gas odor during operation. The Mrs. explain to me that the left rear burner was being used when the odor was detected. All burners are operating properly at this time.

Near La Dera Dr, , TX 78628
Paul R.

Paul R.

WASHER WHIRLPOOL WFW86HEBW0 "Arrived onsite for the dryer to replace the previous diagnosed parts. I replaced the inner door, strike, and control panel. I ran the machine thru the auto diagnostics cycle and the unit worked as designed. Call complete."

Near Billingham Trail, Austin, TX 78717
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WMH53520CS7 Arrived onsite onsite for unit door not closing.found interlocks broken. Replaced and tested good. Unit working and heating

Near Kate Ln, Austin, TX 78750
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KSSC42QVS03 "Arrived on site and inspected refrigerator and found driveshaft has dropped and is no longer making contact with ice bucket. Replaced shaft and ice will now dispense problem. No water leaks from connections at time of service, job complete"

Near Feritti Dr, Austin, TX 78734
Andy  B.

Andy B.

DISHWASHER JENN-AIR JDTSS245GX0 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Vista View Trail, Spicewood, TX 78669
Joseph C.

Joseph C.

OVEN WHIRLPOOL WFG550S0HZ1 "Arrived on site for “not cooking per times called for” complaint. Inspected unit and found temps not reading correctly. Sensor is off. Ordering new sensor. No leaks detected, at time of service.; ordrng 1 W10833885 (sensor)"

Near Day Camp Ln, Austin, TX 78754
Scott  M.

Scott M.

DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site , ran diagnostics got latch error code . Replaced door latch . Ran diagnostics all checked normal . Nonwater leaks detected at time of service . Job complete ."

Near Gonzales St, Austin, TX 78702
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site for dishwasher for top rack wheels broken and burning smell. Inspected unit and work area. Found guide wheel had broken off from adjuster and rack pivot melted. Found right stopper missing. Found unit not leveled and door rubbing left side of tube. Removed rack adjuster and installed new. Installed pivots and rack stopper. Leveled unit, tested rack and door operation. Performed diagnostics mode and found fault code F5-E1, due to unit being unleveled. Monitored test cycle operation and tested heater at end of test cycle. All tested good, no water leaks detected. Spoke with customer on running cleaner though unit and user care guide."

Near Thoroughbred, Cedar Park, TX 78613
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW8500DC0 "Arrived on site ,replaced console and control. Ran calibration and diagnostic wash . All checked normal . No water leaks detected at time of service . Job complete ."

Near Ogden Dr, Austin, TX 78733
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site for no cool in fresh food ran diagnostics test 3 Evap fan not running,per customer prev company already installed ne wins motor. Removed cover found fan motor not running,checked harness connection found broken wire entering liner harness ran wire that sends voltage to fan motor.

Near Mission Ridge, Austin, TX 78704
Richard P.

Richard P.

DRYER WHIRLPOOL WED4950HW0 Arrived onsite for the dryer that was not working properly. Found the vent hose in the wall was clogged causing blowback. Advised customer to get someone to unclog the vent tube in the wall. Dryer is working to manufacturer’s specs. Complete.

Near Clyde St, San Marcos, TX 78666
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for gas smell. Test unit and could not find gas leak. Had unit on with gas for 40 minutes no gas smell at all. Called techline and got file number and Sr#7726611357.

Near Nautical Loop, Kyle, TX 78640
Dylan  T.

Dylan T.

DISHWASHER AMANA ADB1100AWB

Near E 14th Ave, Belton, TX 76513
Thomas L.

Thomas L.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to inspect unit that does not heat properly. Tested unit to find it was heating 13° to high. Enter diagnostics and corrected temperature difference.

Near Liberty Hill, TX 78642
Leonardo C.

Leonardo C.

OVEN KITCHENAID KEBC101KBL06 Arrived on site to test unit for unit not heating. Turned broiler on and element getting nice and red. Turned bake on to 350 and unit got to 350. Could not duplicate the problem at this time.

Near Foothills Dr, Dripping Springs, TX 78620
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "arrived on site to inspect refrigerator lights not working and the open door sensor won’t turn off. Upon further inspection, I found the unit with no lights on. I placed the unit in diagnostics and tested the lights in both the RC & FC and the lights operated. I found the left RC door hinge cover was badly damaged and the reed switch was not able to read the door being open or closed. I removed and replaced the reed switch and cover and tested unit operations and the lights come on and the door open signal turned off. No water leaks observed during service, job completed."

Near Chardonnay Crossing, Leander, TX 78641
Paul R.

Paul R.

WASHER MAYTAG MHW5630HW0 "Arrived onsite for the washer not draining. I found the washer full of water when I arrived. I checked stored error codes and found an F9E1, F0E2, & F5E3. I ran service test 4 and found the drain pump running but not pumping water correctly. I found two small pads between the basket and tub covering the drain hole out of the tub. I removed the pads and tested the unit in test 3 then 4. The unit drained the water properly. I ran service test 12 and the unit completed the cycle and worked as designed. There were no water leaks present at the time of service. I explained to ms that all small items needed to get washed in a net to prevent this from happening

Near Lobelia Dr, Cedar Park, TX 78613
Leonardo C.

Leonardo C.

VENTHOOD KITCHENAID KXW9748YSS0 Arrived on site to test unit for light bulb burning out. Replaced sockets and light bulb test unit and unit test good job complete.

Near Racing Oak Loop, San Marcos, TX 78666
Al R.

Al R.

OVEN WHIRLPOOL WFC310S0ES3 Arrived to install previously ordered part.Removed and replaced the control.Reassembled and unit tested as designed.Unit now heating properly.Job complete

Near Pfluger Farm Ln, Pflugerville, TX 78660
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite form customer complaint of no water dispensing out of front. Found full bin of ice. Tested both paddles using ice dispenser connections side of UI. Both work. Found UI faulty. Ordering UI.All water connections were dry at time of service.; ordrng 1 W11284720 (panel-ui)

Near Cliffbrake Way, Georgetown, TX 78626
Joseph C.

Joseph C.

WASHER MAYTAG MVWX700XL2 "Arrived on site for “not completing cycles and wet clothes” complaint. Inspected unit and found faulty drain pump. No leaks detected, at time of service.

Near Larkwood Dr, Austin, TX 78723
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Arrived on site and found 45 degrees in fresh food, 27 degrees in freezer, no error codes on test 56, test 57 and 45 passed. Spoke with LM hey small refrigerant leak was likely caused when fresh food thermistor was replaced. Will need to bring back Fresh food evap, compressor, drier stub, UV drier to correct issue.; ordrng 1 8201675 (compressor) and 1 NEEDSAUTHO and 1 SEALEDSYSTEM and 1 SF8404 (STUB) and 1 W10143759 (drier (service)) and 1 WPW10608485 (evaporator), states that autho needed"

Near Garlic Creek Dr, Buda, TX 78610
David  Z.

David Z.

DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site to diagnose a dishwasher not drying dishes properly. Performed diagnostics and found no error codes present. Ran diagnostic cycle and found large amounts of suds present. Unit was running properly but oversudsing. Advised customer on settings to increase the quality of their drying. Advised to run the hot water before, constantly using rinse aid, and using all the high heat settings. Due to the high amount of suds recommended running a dishwasher cleaner as well.

Near Wearyall Hill Ln, Pflugerville, TX 78660
Robert J.

Robert J.

OVEN KITCHENAID KOCE500ESS05 "Arrived on job for oven not keeping temp, upon testing we found the element was working as well as getting correct voltage, we tested sensor and calibrated which all worked correctly, Voltage in relay on control was intermediately working.Office to reschedule.; ordrng 1 W11179310 (CNTRL)"

Near Oak Bluff Trail, New Braunfels, TX 78132
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBSD618ESS01 "Arrived on site for ice build up in freezer. Found ice forming on left side wall,found gasket not sealing to cabinet. Remolded freezer door gasket checked door seal good"

Near Chloes Bloom Bend, Austin, TX 78738
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived onsite for the icemaker leaking upon inspection found ice maker assembly was broken and dangling. Replaced ice maker assembly with new. Tested good no leaks detected. Complete

Near W Hutchison St, San Marcos, TX 78666
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRB119WFBM01 Arrived onsite for customer complaint of bottom mount refrigerator RC door damage. Confirmed damage. Removed and replaced door and handle. Reassembled. Door sits well to cabinet. No other issues found.

Near Adams St, Georgetown, TX 78628
Richard P.

Richard P.

WASHER WHIRLPOOL WFW6620HC0 Sr# 7726605065 arrived on site for washer not working properly. Customer stated washer was continuing to tumble with one min left on timer. Would continue tumbling for twenty min or more. Customer would have to manually turn off washer. Note that wrinkle prevent was not selected. Customer noted a humming noise that continued throughout the wash cycle. Ran diagnostics and found no error codes. Ran quick cycle But did not experience the tumbling situation but did hear the humming noise during the wash cycle. Called tech line and they stated they would place the washer in product review for the engineering department to determine what to happen next.

Near San Marcos, TX 78666
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC42QTS02 "Arrived on site to install parts from prev diagnosis. Installed updated control,shaft and button bin. Tested water dispenser good water flow,tested ice dispenser good.

Near Grafton Ln, Austin, TX 78737
David  Z.

David Z.

WASHER MAYTAG MHW5630HW0 "F0E2, F0E5. Arrived on site to diagnose a washer that was leaving blue stains on clothes. Found error codes F0E2 for over suds and F0E5 for off balance load. Removed dispenser drawer and found detergent buildup under the drawer. Replaced dispenser and advised customer to also reduce usage a little and possibly switch brands / change temp settings to help dissolve better. No water leaks found at time of service. Call complete."

Near Galacia Dr, Austin, TX 78759
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS325SDHZ "Arrived on job for fridge not filling up water, water filter was clogged, instructed customer on proper use and replacement. Complete"

Near Maroon st, New Braunfels, TX 78130
Al R.

Al R.

RANGE WHIRLPOOL RF362LXTB Called Whirlpool safety Team and spoke with ADAM. Advised him of my findings.Adam spoke with the customer

Near Mangan Way, Pflugerville, TX 78660
Dylan  T.

Dylan T.

REFRIGERATOR KENMORE 10650023211 Arrived on site customer complaint was icemaker bucket was broken need to order the correct part and get customer reschedule; saved tckt

Near Dorothy Jane Dr, Killeen, TX 76542
Lou S.

Lou S.

REFRIGERATOR LG LMXS30796S00 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the right RC window door latch and tested. Door latches as designed. No water leaks observed during service, job completed."

Near Brenham Ln, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for water leaking and frost in freezer. Checked door seals good,ran diagnostics found ice box fan not running,removed cover found ice blocking fan blade in motor,removed ice ran ice box fan good,reassembled u it ran diagnostics all test passed,checked door seal good,ice box fan running."

Near Brentwood Dr, Austin, TX 78737
Robert J.

Robert J.

WASHER MAYTAG MVWX655DW "Arrived on job for washer making noise, upon inspection we found the basket was spinning a little off from the axis, during spin we heard a strained effort from gear case area , ordered parts needed.; ordrng 1 W10586077 (basket) and 1 W10870913 (gearcase)"

Near Comal Ave, New Braunfels, TX 78130
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for dishwasher not drying dishes. Inspected unit and work area. Performed diagnostics mode, found no fault codes. Monitored test cycle and checked amp draw to heating element. Found heater drawing 6.5 amps. Found rinse aid container empty. Spoke with customer on user care guide. All tested good, no water leaks detected."

Near Gilded Crest Dr, Leander, TX 78641
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, the customer showed me some ice cubes that were half formed. I tested temps in the FC=09 degrees. Using my jumper wire, I tested the ice maker at points T-H and it operated as designed, but very little water was dispensed into the tray. I removed and replaced the valve and retested and the ice maker is operating as designed. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."

Near Schefer St, Leander, TX 78641
Robert J.

Robert J.

RANGE JENN-AIR JGRP436WP02 "Arrived on job for oven not holding temp, upon talking to customer we found the igniter had not been reigniting to keep the temp, we changed out the igniter and retested, screws were cross threaded in the manifold, we put together the oven with screw and ordered parts to replace whole manifold assembly. Testing passed. Office to reschedule to replace screws ; ordrng 1 W10311335 (burnr-brlr)"

Near Kuehler Ave, New Braunfels, TX 78130
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived to inspect ice maker and dispenser issues.Customer advised he hasn’t changed the water filter since he purchased he unit due to his water softener.I removed the filter and unit began dispensing water at full flow and water filled the ice maker.All water lines were dry at the time of service.Job complete

Near Kolbo Dr, Round Rock, TX 78665
Thomas L.

Thomas L.

WASHER WHIRLPOOL WTW4855HW1 Found noise is coming from pulley that is hitting bowed pulley cover. Office to locate part and reschedule with customer .; ordrng 1 W11409708 (COVER)

Near Co Rd 139, Burnet, TX 78611
Clif L.

Clif L.

WASHER MAYTAG MVWC565FW1 Arrived on site to diagnose a washer that is making unusual noise. Tested unit and found loose pulley mounting nut. Tightened nut and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near KLBJ Rd, Smithville, TX 78957
Joseph C.

Joseph C.

OVEN KITCHENAID KODE300ESS02 "Arrived on site for “timer alarm shuts off, after 3 or four beep cycles” complaint. Spoke with Dave, at techline about recurring issue. Received SR number(7726608700). Warranty company will contact customer."

Near Herzog St, Austin, TX 78723
Andy  B.

Andy B.

OVEN KITCHENAID KODE300ESS00

Near Vista View Trail, Spicewood, TX 78669
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site for no cool in fresh food. Ran diagnostics fan motor in fresh food intermittently working,removed cover found movement on harness fan would power off motor,removed harness found broken pin on harness.

Near Wandering Way, Spicewood, TX 78669
Joseph C.

Joseph C.

OVEN WHIRLPOOL WFE525S0HS0 Arrived on site for “door will not close” complaint. Inspected unit and found hinges bent. Removed and replaced door hinges. Tested unit. Unit is performing as designed. Frame is bent. No other repairs can be made to frame. Unit is performing as designed.

Near James Carter Jr. St, Manor, TX 78653
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ02 "Arrived on site for faulty controls. Installed a new main control and ui,powered unit on compressor powered on and stayed on u it cooling down correctly"

Near Rocky Ridge Trail, Austin, TX 78737
Dylan  T.

Dylan T.

REFRIGERATOR KITCHENAID KFIS29BBMS03

Near Grove Rd, Gatesville, TX 76528
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRFC604FSS01 "Arrived on site for door replacement. Removed and replaced door and UI, once done. Customer pointed out small dent on top of door. Wants another door.; ordrng 1 CNOTE (OFFICE RS) and 1 LW11034290 (dor-fip) and 1 W11330486 (UI)"

Near Hadle Cove, Austin, TX 78730
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSF705HPS00 "Arrived on site for no leds in fresh food. Found side and upper leds not powering on,replaced led control,powered unit on all leds powering on unit working as designed"

Near Beachmont Ct, Austin, TX 78739
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW5700XW0 "Arrived on site for unit not stopping fill on cold side. Tested board and was good, unit will need valve to complete. Fills, press pause and keeps filling, and 1 W11168740 (valve)"

Near N Scout Island Cir, Austin, TX 78731
Lou S.

Lou S.

WASHER WHIRLPOOL WTW8500DC2 "arrived on site to inspect washer not spinning. Upon further inspection, I spun the basket by hand and it moved freely. I placed the unit in diagnostics showing error codes F9E1, F9E2, F0E5 & F0E2. Cleared he codes and continued with testing. When I pressed start, the unit shut down. I tested in manual test mode and tested the drain pump and it barley pumped out any water. I tested the unit on a high spin and while spinning I turned the drain pump on and large amounts of soapy water would come out of the drain hose at the drain pipe in large spurts. Using my wet vac, I removed the drain hose that goes from the tub to the drain pump and drained approximately one gallon of water that had a lot of suds in it. Due to the unit not draining, I am ordering the drain pump, drain hose from the drain pump to the exterior drain hose and the exterior drain hose. No water leaks observed during service.; ordrng 1 W10622692 (hose) and 1 W10876600 (drain pump) and 1 W11244

Near Wire Rd, Leander, TX 78641
Leonardo C.

Leonardo C.

DISHWASHER JENN-AIR JDTSS245GX0 Arrived on site to test unit for upper track broken. Found left track broken replaced track test unit and unit test good job complete.

Near Thomassen Ranch Rd, Dripping Springs, TX 78620
Clif L.

Clif L.

WASHER WHIRLPOOL WTW8040DW1 Arrived on site to diagnose a washer that is not cleaning properly. Tested unit and found washer not registering load size is properly. Re-calibrated washer and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Kc Dr, Bastrop, TX 78602
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL KEHC309JSS05 Arrived on site to install previously diagnosed parts. Found that control his also failed.

Near Squires Dr, Lakeway, TX 78734
Richard P.

Richard P.

REFRIGERATOR AMANA ASI2575GRS01 "Arrived onsite for the refrigerator freezer section having ice buildup. Found frost buildup on the top side of the freezer door and inside freezer. Replaced entire freezer door, gasket is now sealing properly and door is aligned. Complete."

Near Mary Max Cir, San Marcos, TX 78666
Paul R.

Paul R.

REFRIGERATOR JENN-AIR JFFCC72EFS02 Arrived onsite to replace the doors with rust. I replaced both RC doors and the FC door. I tested all functions of the unit and it is working as designed. Call complete.

Near Diego Dr, Round Rock, TX 78665
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF555SDHB01 Arrived to inspect loud noises from refrigerator.Ran diagnostics test mode to test all aspects of the unit and unit tested as designedAll water lines were dry at the time of service.Job complete.

Near Wind Valley Way, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site for no ice. Removed icemaker found icemaker tray warped and broken wires to fill tube heater,replaced filter use heater reinstalled icemaker,ran diagnostics icemaker not responsive,installed a new icemaker ran diagnostic all test passed,ran fill test passed icemaker

Near Rose Grass Ln, Spicewood, TX 78669
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site and found currently refrigerator is operating normally. Twice this month customer experienced the ice and water dispenser not working But dispenser lights are on, lights in the interior are off, and refrigerator is not running. Inspected pantry user interface and found blue wire is pinched, but not severed. No visible damage to harness between pantry door and refrigerator cabinet. Spoke with tech line and they recommended replacing pantry user interface, door, and harness between door and refrigerator cabinet.Door W10815668"

Near River Run, Dripping Springs, TX 78620
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for customer complaint of dishwasher dripping water on floor recurring issues. Contacted WPL Techline Kathy SR#7726189313 and advised to take a tank temperature after purging hot water. Found tub temperature at 80F. Tested water temperature at faucet and found 90F. Advised customer that temperature needs to be at minimum 120F in tub. This is what is causing condensation in venting area. Customer will adjust temperature at water heater. No other issues found. All water connections were dry at time of service.

Near Rockport St, Georgetown, TX 78633
Thomas L.

Thomas L.

MICROWAVE GE JVM3160RF5SS Arrived on site for no heat condition. Removed and replaced open high-voltage system components. Unit now heat properly.

Near E Pecan St, Burnet, TX 78611
David  Z.

David Z.

WASHER MAYTAG MVWC565FW1 Arrived on site to diagnose washer leak coming from washer. Performed diagnostic and found water leak coming from hot water hose on hot valve. Removed hot water hose and found folded o ring. Reseated o ring and attached hose. Retested unit and all is working as designed. No water leaks found at time of service. Call complete.

Near Copper Creek Dr, Austin, TX 78729
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRX735SDBM02 Arrived on site to diagnose an icemaker not producing ice. Performed diagnostics and could hear the existing icemaker clacking and not cycling. Recommended new icemaker Replaced icemaker and harness and retested. On install unit filled and cycled. All is working as designed. No water leaks found at time of service. Call complete.

Near Magic Mountain Cove, Round Rock, TX 78681
Lou S.

Lou S.

DRYER MAYTAG MED3100DW0 "arrived on site to install previously diagnosed and ordered part. Due to the air duct vent area being rough and tearing clothing, I removed ad replaced the air duct and tested. Unit is operating as designed. No lint observed during service, job completed."

Near Sierra Mar Loop, Leander, TX 78641
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for oven getting error F8-E0, cooling blower error. Performed diagnostics mode and verified fault codes. Found blower error. Tested components activation and found fan not starting intermittently on low speed. Gained access to cooling blower and removed failed blower and installed new. Tested heating operation. All tested good."

Near Council Springs Pass, Leander, TX 78641
Richard P.

Richard P.

RANGE WHIRLPOOL WFG505M0BS3 "Arrived onsite for the oven. Found oven was out of level, adjusted front feet and back feet oven is now level."

Near San Marcos, TX 78666
Thomas L.

Thomas L.

MICROWAVE WHIRLPOOL WMH31017AS0 Arrived on site to repair unit that does not operate. Removed and replaced failed three wire door switch. Unit now operates correctly.

Near Possum Trot, Liberty Hill, TX 78642
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 Arrived on site for intermittent cooling failure and still dripping water from dispenser. Measured temperature in FC at 3°. Measured temperature in RC and found high temperatures. Checked deli control. Inspected RC evaporator and found major ice buildup. Performed diagnostics mode and found UI not responding as designed. Found RC sensor opener. Found service pointer W11092686D and S16360 code to cover labor only. Will need to replace UI and RC evaporator assembly .. Spoke with customer on defrosting unit and had defrost waiver signed. Customer stated that they will call to schedule appointment. ) and 1 W11087438 (EVAPORATOR RC) and 1 W11330971 (UI)

Near Venezia View, Leander, TX 78641
Andy  B.

Andy B.

ICE MACHINE WHIRLPOOL KUIC15PHZS0 Arrived on site for ice machine not going into clean cycle and leaking. Tested and inspected unit and found failed control and unit is leaking at water filter housing.. No water leaks present at time of service.; ordrng 1 W11266112 (housing)

Near Rivercliff Dr, Spicewood, TX 78669
Dylan  T.

Dylan T.

FREEZER WHIRLPOOL WZF34X16DW04 Arrived on site customer complaint was freezer wouldn’t cool found that it was a defrosting cannot get the back wall off also need to order defrost heater; ordrng 1 W10316428 (heater)

Near Elbert Ln, Harker Heights, TX 76548
Joseph C.

Joseph C.

DISHWASHER MAYTAG MDB4949SHB0 "Arrived on site for “unit not washing dishes” complaint. Inspected unit and found motor harness barely plugged into control. Reinserted harness. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Wickham Ln, Austin, TX 78725
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSF705HPS00 "Arrived on site for no leds in fresh food. Found side and upper leds not powering on,replaced led control,powered unit on all leds powering on unit working as designed"

Near Beachmont Ct, Austin, TX 78739
Paul R.

Paul R.

VENTHOOD UNKNOWN WVU37UC6FS0 Arrived onsite for the vent hood with poor air suction. I tested the blower and found it working as designed. Ms hadn’t cleaned the filters so that we could see where the unit was sucking and there was an obvious grease circle in the left filter directly under the blower. I tested the suction with a paper towel and there was none under the right filter. There was plenty of suction under the left filter to hold the towel. I took pics of the grease stain on the filter. Ms has a 5 burner gas cooktop under the hood with the front right burner being the large burner that she uses the most and she stated that the grease and smoke is not getting drawn thru the hood but is escaping the hood and getting to the cabinets above the hood. I called techline and spoke with Rich and explained my findings. Rich stated there is nothing we can do to repair this because it’s the design of the hood. File# 7726610657.

Near Parke Field Pass, Cedar Park, TX 78613
Lou S.

Lou S.

COOKTOP WHIRLPOOL WOS51EC0HS01 "arrived on site to inspect oven no heating. Upon further inspection, using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. After approximately 12 minutes, the unit had not reached 150 degrees. I opened the door and the unit was warm, but by this time it should’ve been at preheat temp. I am ordering the main control, UI panel and sensor and office to schedule return service due to technical issues with ordering site. ; ordrng 1 W10859573 (sensor) and 1 W11261167 (CNTRL-ELEC) and 1 W11296171 (CONSOLE)"

Near Honeywood Dr, Leander, TX 78641
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF990SLAM00 "arrived on site to perform sealed system repair. Prior to repair noted sealed system has been replaced several times and tech line has been called about a restriction. Checked pressures on unit and found low side pulled into deep vacuum and high side had unusual pressure as well. Contacted tech line after finding dark oil, from compressor burnout, in refrigerant lines. Spoke with T.J. and informed him of multiple repairs and findings today. He deemed unit unrepairable due to contaminated and restricted system. Office to contacts extended warranty and advise them of tech lines decision.File# 7726606152;

Near Old Windmill Rd, Bastrop, TX 78602
Paul R.

Paul R.

DRYER WHIRLPOOL WED6200SW1 Arrived onsite for the dryer to replace the previous diagnosed parts. I replaced the inlet thermistor and tested the unit. The unit is working as designed.

Near Squaw Valley Ln, Austin, TX 78717
Dylan  T.

Dylan T.

REFRIGERATOR WHIRLPOOL WRS588FIHZ0

Near Keathley Dr, Lorena, TX 76655
Arthur B.

Arthur B.

WASHER AMANA NTW4516FW3 Arrived onsite for dealer complaint of top load washer run ring broke and tub bouncing around. Found suspension warn and tub ring broken. Removed and replaced tub ring. Reassembled and tested. No other issues found.

Near W Rancier Ave, Killeen, TX 76541
Thomas L.

Thomas L.

REFRIGERATOR KENMORE 106.5110211 Arrived on site to find that the previously installed ice guide was out of place. Not sure how it happened but I reinstalled it and all operations are normal and all water connections are dry.

Near Highland Bluff Dr, Georgetown, TX 78633
Tyler B.

Tyler B.

DRYER LG DLG7301WE.ABWEEUS Arrived on site for door reverse. Flipped door and tested good

Near Authentic Dr, Austin, TX 78703
Jonathan  S.

Jonathan S.

VENTHOOD UNKNOWN UXT4236ADS2 Arrived on site for vent hood light not dimming. Performed diagnostics and tested switch and found correct. Removed light bulb and found non dimmer light bulb in unit (see SD-QUICKPIC). Looked up insulation instructions and found light is not provided with unit. Tested all other operations. All tested good. Spoke with customer on replacement incandescent lamp.

Near Bradley Ranch Rd, Leander, TX 78628
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL KODE500EBS04 Arrived on site to test unit for fan making noise. Test unit and found lower cooling fan making loud noise. Replaced lower cooling fan test unit and unit test good job complete.

Near Merlot, New Braunfels, TX 78132
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL DU1055XTST2 "Arrived on site for unit that is not cleaning properly. Tested unit to find that it did fill, wash, and drain properly. Found no failures in use or in diagnostics. Heater did energize in diagnostics. All water connections were dry. Did find that the customers water is only 109° and she needs a minimum of 120° per the manufacturer."

Near Whispering Wind Dr, Georgetown, TX 78633
Tyler B.

Tyler B.

OVEN KITCHENAID KOCE500ESS01

Near Turnabout Ln, Austin, TX 78731
Kevin B.

Kevin B.

REFRIGERATOR LG LFX31925SW/00 "Arrived on site and inspected refrigerator and found interior temperature in both sections is >75° Inspected compressor and found it is running, it will need to be replaced and all refrigerators prior to 2014 are required to have the control board replaced as well. Sealed system parts are covered under 10 year warranty control board is not..; ordrng 1 4J00977P (ACCESS VALVE ) and 1 ADH73150210 (UV DRIER) and 1 EBR75234703 (MAIN CONTROL) and 1 SEALEDSYSTEM and 1 TCA38091801 (COMPRESSOR)"

Near Cohoba Dr, Austin, TX 78748
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED4950HW0 "Arrived on site and inspected dryer and found incoming power is correct, but dryer will not start. Inspected cut off and fuse and they are correct. Held down door switch, and start switch while spinning drum and dryer will not start. Will need to bring back start switch and have motor on hand if needed; ordrng 1 WPW10117655 (relay-pts)"

Near Airport Commerce Dr, Austin, TX 78741
Richard P.

Richard P.

DRYER WHIRLPOOL WED4850HW0 "Arrived onsite for the dryer not starting upon inspection we found that the L1 wire to be replaced, customer had new power cord for replacement which we installed and retested. Which failed, we checked the voltage going to the dryer power terminal out as 210 volts with a 16v leak to ground , customer must get electrician out to fix open ground. L1 wire was fixed and reinstalled. Complete"

Near Springtown Way, San Marcos, TX 78666
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for the dishwasher not drying the dishes. I found no stored error codes in the machine. I ran auto diagnostics and found the unit working as designed on the heat cycles. I found no rinse aid being used in the machine. I explained to the customer that rinse aid needed to be used for the machine to function properly. The unit is working as designed. Call complete.

Near Quercia Dr, Austin, TX 78717
Thomas L.

Thomas L.

FREEZER FRIGIDAIRE PLFU1778ES4 Arrived on site for unit leaking water. Found that the icemaker inlet water valve was the source of the water leak. Replaced valve and cycled the icemaker. Unit now fills and all water connections are dry.

Near FM487, Jarrell, TX 76537
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFC310S0ES3 Arrived on site to test unit and found unit sitting outside on the back Porch. Unit not connected to electricity advised customer we need electricity to test unit job complete.

Near Hedgestone, Canyon Lake, TX 78133
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOD77EC0HS01 Arrived on site for vibrating. Found blowers were not needed. Unit was vibrating against power cable and junction box

Near Elkhorn Mountain Trail, Austin, TX 78729
Scott  M.

Scott M.

DISHWASHER KITCHENAID KDTE104ESS1 "Arrived on site for heater not coming on . Ran diagnostics ,got 7-1 . Heater checked good on continuity and ohms . Found control burned . Replaced control ( still covered . Ran diagnostics all checked normal , DW now heating . Nonwater leaks detected at time of service .job complete ."

Near Hargis St, Austin, TX 78723
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF757SDEE00 "Arrived on site for refrigerator having ice buildup in RC. Inspected unit and work area. Found drain line frozen over. Performed diagnostics mode and tested defrost cycle. Quoted customer for a clogged drain line with no parts.Gained access to evaporator drain line and removed ice. Corrected gasket on drain pan. Forced steam through drain line and found drain line opened up. Simulated defrost cycle by pouring water over evaporator and found draining. Performed diagnostics mode and tested thermistor and defrost. Found unit on ambient defrost cycle, switch to forced defrost cycle. Spoke with customer on defrost cycle and user care guide. All tested good, no water leaks detected.

Near Telluride Dr, Georgetown, TX 78626
Al R.

Al R.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived to inspect dishwasher not drying properly.Ran diagnostics test mode and unit heater did not activate.Ordering a heater for unit to complete the repair. ordrng 1 W10518394 (HEATER)

Near Chayton Cir, Pflugerville, TX 78660
Lou S.

Lou S.

WASHER MAYTAG MVWB835DW0 "arrived on site to inspect washer speaker not working. Upon further inspection, I placed the unit in diagnostics showing no error codes and in the process of doing such, the signal never chimed. I continued with testing and when the unit got to agitation, the unit began to make a loud grinding noise. When it began to spin, the noise was louder. I tilted the unit back and found a large amount of gearcase oil on the sound absorber and rotor (photos). I advised the customer of my findings No water leaks observed during service. Will notify office of LSO.; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 W10754448 (clutch) and 1 W10811956 (GEARCASE) and 1 W11123146 (speaker)"

Near Shannon Ln, Georgetown, TX 78628
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF550SAHS0 Arrived on site and inspected dishwasher and found drywall screws were used to punch through side of cabinet outside of tub gasket to mount to cabinet. Drywall screws are not flush and are dragging on inner door panel keeping it from closing properly. A mounting bracket will be needed which is not a dishwasher part. This is an accessory that will need to be provided by apartment maintenance. 7726595736

Near W Slaughter Ln, Austin, TX 78749
Arthur B.

Arthur B.

WASHER MAYTAG MVWB855DC3 "Arrived onsite for customer complaint of top load washer shaking when spinning. Upon inspection, found feet unlevel. Leveled unit.Calibrated unit. Found unit completed successfully. No other issues found. All water connections were dry at time of service."

Near Sunrise Hills, Lampasas, TX 76550
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF990SLAM02 Arrived on site and tested operation. I found unit not draining properly. Found drain tube clogged and cleared clog. Tested for proper flow and found to be good. Job complete.

Near Columbine St, Meadowlakes, TX 78654
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site and inspected dishwasher and found no saved error codes. Ran a diagnostic cycle and found heating element is on at the end. Found no rinse aid in the dispenser. Customer is using pods that include rinse aid and does not wish to use the liquid form. Customer is unhappy with drying performance, reported customers experience to tech line 7726591977. Without using liquid rinse aid dishwasher dry cycle will not meet expectations, no water leaks from connections at time of service, job complete"

Near Lanna Bluff Loop, Austin, TX 78749
Dylan  T.

Dylan T.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site customer Replace the door ran the unit everything else work great

Near Saw Grass Cove, Georgetown, TX 78633
Lou S.

Lou S.

MICROWAVE UNKNOWN UMV1160CB6 "arrived on site to inspect microwave venthood light not turning off. Upon further inspection, verified the connections at the bulb were good. I checked the main control and found the ribbon not fully seated. Retested it and retested and the light still does not turn off. I removed and replaced the aim control and retested and the unit operated as designed. I advised the customer of my findings and repairs. Job completed."

Near Emma Rose Trail, Leander, TX 78641
James C.

James C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site and tested operation. Found F2E2 error stuck on ui. Found part ordered for ui was just the housing with no control in it. I will need to order the ui to properly repair the unit. Control, ui and panel are needed to repair unit. ; ordrng 1 W11305308 (CONTROL) and 1 W11368911 (UI)"

Near Outpost Trace, Lago Vista, TX 78645
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KBSD608ESS01 "Arrived on site for refrigerator display control not working. Performed diagnostics mode and tested UI. Found filter light and lock light not responding. Gained access to control and tested voltage to UI and found within range. Found failed UI. Removed failed UI and installed new. Assembled unit and tested operation. All tested good, no water leaks detected. Spoke with customer on failure and user care guide."

Near Gilded Crest Dr, Leander, TX 78641
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRX988SIBB01 "Arrived onsite for the refrigerator not cooling, per last visit we replaced the Evap fan assembly in the refrigerator as well as the ice door fan and wiring harness,

Near Bergfeld Ave, New Braunfels, TX 78130
Clif L.

Clif L.

DRYER WHIRLPOOL MEDB765FC0 Arrived on site to diagnose a dryer that is taking to long to dry. Found no mechanical failures at this time. Advised homeowner on best cycles and load sizes for best results.

Near Hereford Loop, Hutto, TX 78634
Dylan  T.

Dylan T.

WASHER LG WM1388HW.ABWEEUS Arrived on site customer complaint was washer we just shut off when she was using it need to replace that main control board inform customer she needs to have the dryer off the washer when we come back out; ordrng 1 EAM60991309 and 1 EBR79909506

Near Yucca Bloom Dr, Georgetown, TX 78626
Scott  M.

Scott M.

WASHER MAYTAG MHW5630HW0 Arrived on site for washer leaking . Found water is coming out of dispenser . Will need two man as unit is stacked . Please call to set return visit ; ordrng 1 2MAN

Near Man O War Dr, Del Valle, TX 78617
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOS51EC0HS00 "Arrived on site for oven, customer stated that when he connected unit to WiFi the display went blank and was not responding. Inspected unit and work area. Reset circuit breaker and found unit responsive. Performed diagnostics mode and checked fault codes, found none. Had customer connect to WiFi and tested on normal operation mode. All tested good."

Near Logan Ridge Dr, Cedar Park, TX 78613
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site and found water filter and cover hanging down and would not latch. Cover latch was deformed so installed new but found it would not latch either. Found base pushing too close to liner not allowing the door to latch. Installed new base and tested. Unit tests good. Job complete

Near Bridle Path Rd, Lago Vista, TX 78645
Thomas L.

Thomas L.

MICROWAVE WHIRLPOOL WMH31017FB0 Arrived on site for unit that does not always operate. Tested unit to find that the three wire door switch was failing. Replaced switch and unit now operates properly consistently.

Near Hobby St, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS331SDHM00 "Arrived on site for no cool in fresh food,fan running no defrost issue,found no air entering fresh food,removed diffuser found tape completely blocking air vent,removed obstruction good air flow entering diffuser unit working as designed"

Near Middle Fiskville Rd, Austin, TX 78751
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS01 Customer had a sears warranty extended service plan advised customer she will need to contact sears for repairs

Near Trissino Dr, Austin, TX 78739
Leonardo C.

Leonardo C.

COOKTOP JENN-AIR JGCP548HL00 Arrived on site to replaced panel. Replaced panel test u it and unit test good. Customer complaints about unit leaning forward. Advised customer unit does not have feet to adjust the level unit sits on counter. Job complete.

Near Maricopa Dr, Canyon Lake, TX 78133
Robert J.

Robert J.

WASHER WHIRLPOOL WTW4855HW1 Arrived on job for complaints of unit making noises. Tested unit. Found that shield was rubbing. Need to replace pulley and shield. Ordered part. Reschedule with customer. scheduled. ; ordrng 1 W11409708 (SHIELD )

Near Heron Dr, Buda, TX 78610
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FSS02 Arrived on site for broke heater wire to fill tube replaced door ran icemaker through diagnostics icemaker passed harvest ran fill cycle passed.

Near Alta Vista Ave, Austin, TX 78704
Al R.

Al R.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived to inspect wall oven missing screws.Confirmed the complaint and spoke with the customer and the builder and was informed the builder is going to get the customer more screws for the wall oven.Job complete

Near Rhythmic Dr, Pflugerville, TX 78660
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 Arrived on job to replace parts. Replaced pantry UI and door. Tested unit. Unit test good. No leaks at this time. Job complete

Near Sterling Panorama Ct, Austin, TX 78738
Robert J.

Robert J.

REFRIGERATOR LG LMXC23746D.ASBCNA0 Arrived on job for complaints of unit not cooling. Found that it was a sealed system issue. Customer had Unit not plugged. Checked sealed system. Checked all fans. Got room temperature readings in both compartments. Office to reschedule. Submitted sealed system questionnaire. Spoke to DW.; O-emld tckt

Near Patagonia Pass, Bee Cave, TX 78738
David  Z.

David Z.

COOKTOP JENN-AIR JGD8130ADS "Arrived on site to diagnose a range that the right 2 burner knobs would not turn after a cleaning. Was not able to loosen up the valve knobs and recommended replacement of gas valves. Due to the design of the unit, it will have to be removed from the counter and regulator valve and gas connection removed. Additional parts and a 2nd man will be necessary to remove the unit from the countertop.

Near Dominion Cove, Austin, TX 78759
James C.

James C.

REFRIGERATOR WHIRLPOOL JSC24C8EAM00 Arrived on site and tested operation. I found no ice produced from ice maker. Tested ice maker operation and found it to not fill with water. Checked fill tube to ice maker and found to be frozen in the door. Ohmed the heater and found to be out of range but receiving the proper 14vdc from ui. Unit will need new door to repair.

Near Calcutta Run Dr, Jonestown, TX 78645
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived on site for refrigerator ice on bottom of FC. Tested and inspected unit and found failed drain tube. Ordering part and will return Advise customer to keep an eye on unit. Customer did stated refrigerator had a loud noise at one point but no longer has that loud noise.; ordrng 1 WPW10153550 (extension)

Near Millwright Pkwy, Austin, TX 78750
Dylan  T.

Dylan T.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived onsite customer complaint was not making enough ice she needed to replace the filter she already had one replace the filter for the customer all lines are dry

Near Brenham Pass, Georgetown, TX 78633
Thomas L.

Thomas L.

WASHER WHIRLPOOL WFW95HEDU0 Arrived on site for unit with door lock issues. Unit was unplugged and pulled forward by previous service company. Reapplied power and the drain pump instantly began to run. Disconnected harness at pressure switch and pump ceases to run. Will need to order and replace pressure switch. Water connections are currently dry.F03 E01; ordrng 1 WPW10448876 (switch-wl)

Near Grand Oaks Ln, Georgetown, TX 78628
Paul R.

Paul R.

OVEN WHIRLPOOL WOS97EC0HZ01 Arrived onsite for the oven with lines going across the display. I found the oven disabled from WiFi. I connected the oven and assisted ms with connecting her phone. I called the WiFi help line and they verified all of the updates went thru today after enabling the WiFi and connecting ms’s phone. I explained to the customer that this should resolve all of the issues with the lines. Call complete.

Near Goldenoak Cir, Round Rock, TX 78681
Tyler B.

Tyler B.

OVEN KITCHENAID KEBS209BWH00 "Arrived on site for unit with low cooling set bake to 425. Temp reached 410 and stopped, replaced sensor and tested good Sensor

Near Marbry's Ridge Cove, Austin, TX 78731
Dylan  T.

Dylan T.

MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site customer complaint was microwave wouldn’t work everything is working at this time ran the unit several times cannot find anything wrong at this time

Near Fannin Ct, Georgetown, TX 78633
Al R.

Al R.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived to inspect display issues on wall oven.Confirmed the complaint and removed and replaced the console.Reassembled and unit tested as designed.Job complete.

Near Vasquez Pl, Round Rock, TX 78665
Robert J.

Robert J.

WASHER MAYTAG MVWB865GW0 Arrived on job for complaints of unit making noises. Tested unit. Found that gearcase leaked oil. Replaced gearcase. Tested unit. Unit test good. No leaks at this time. Job complete

Near Ridgewood Cir, Wimberley, TX 78676
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL KUDE70FXSS5 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Mandeville Cir, Austin, TX 78750
Andy  B.

Andy B.

DISHWASHER LG LDF8874ST Arrived on site for dishwasher not draining. Tested and inspected unit and found that unit is draining with manually put into drain but not at the end of cycles ordering controls. Office to schedule return trip.; ordrng 1 AGM74051508 (CONTROL PANEL ) and 1 EAM60991301 (NOISE FILTER ) and 1 EBR79686303 (CONTROL ) and 1 SEENOTE (OFFICE TO SCHEDULE )

Near Edenvale Path, Austin, TX 78732
Lou S.

Lou S.

DRYER MAYTAG MEDB850YW2 "arrived on site to inspect dryer odors. Upon further inspection, the customer advised that has a burning/hot smell and is very loud. Turned the unit on and I could hear the blower wheel whirling noise fairly loudly. I checked behind the unit and found the vent hose not connected to the dryer. I connected the hose to the unit and rested and the noise stopped and no more smell. I advised the customer of my findings. No lint observed during service, job completed."

Near Avery Ranch Blvd, Austin, TX 78717
Lou S.

Lou S.

REFRIGERATOR LG LFC25776ST/06 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the burnt out light bulb in the fc section. Light came on and unit is operating as designed. No water leaks observed during service, job completed.

Near Venezia View, Leander, TX 78641
Dylan  T.

Dylan T.

DRYER WHIRLPOOL WED4815EW1 Arrived on site customer complaint was dryer drum was not sitting properly found it had bad rollers need to order the part; ordrng 4 3397590 (sub 349241t)s

Near River Springs Pkwy, Little River-Academy, TX 76554
David  Z.

David Z.

DISHWASHER KITCHENAID KDFE104HPS0 "F4E3, F6E4. Arrived on site to diagnose a dishwasher that was not running the motor at all. Found error code F4E3 for motor not running and F6E4 for flood switch. Replaced motor as it was receiving power. Retested unit and all is now working as designed. No water leaks found at time of service. Call complete.

Near Yarmont Way, Austin, TX 78753
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for cooling issues. Per customer unit will defrost all food then refreeze food. Ran diagnostics found evaporator fan not powering on during diagnostics,ran icemaker test E5 error timed out,ran unit through a normal operating cycle fan powering on with weak air flow, ordering a new main control and evaporator fan motor. ; ordrng 1 W11224256 (CONTROL) and 1 W11224591 (MOTOR EVAP) and 1 WPW10341329 (VALVE)"

Near Roderick Lawson Ln, Austin, TX 78754
Clif L.

Clif L.

DISHWASHER MAYTAG MDB4949SDM3 Arrived on site to diagnose a dishwasher that is not operating properly. Tested unit and found wiring for circulation pump has backed out of connector on control. Repaired wiring and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near E 10th St, Elgin, TX 78621
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRT318FMDM05 Arrived on job to replace door to door unit. Replaced door. Tested unit. Unit test good. Job complete

Near Four Star Blvd, Austin, TX 78737
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for faulty icemaker and fresh food thermistor. Replaced fan motor that includes thermistor,secured thermistor to correct location on suction line using foil tape and a zip,secured back cover with 4 screws,replaced defective icemaker. Powered unit on ran diagnostics icemaker passed harvest test ran fill test passed.

Near Dartmoor Dr, Austin, TX 78746
Robert J.

Robert J.

DRYER WHIRLPOOL WED4850HW0 Arrived on job to replace switch. Replaced switch. Tested unit. Unit test good. Job complete

Near Four Star Blvd, Austin, TX 78737
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDF520PADB7 Arrived onsite for the dishwasher not drying the dishes still. I checked for stored error codes and found none. I found the rinse aid dispenser full and set to max. I ran the diagnostics cycle and found the detergent door opening as designed. I found some suds from the rinse aid but not as much as usual with the dispenser set to max. I advised the customer to get the finish jet dry because it seems to work better in the water in this area. I explained to the customer that it takes about 90 washers to cure the plastic tub and I explained about loading metal and glass around the plastics to help with drying. Call complete.

Near Garfield Ln, Austin, TX 78727
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDTM404EBS1 "Arrived on site for unit not drying, found heater was warped advised heater needed replacement.Replaced heater and tested good.Heater

Near Turnabout Ln, Austin, TX 78731
Lou S.

Lou S.

RANGE WHIRLPOOL WEE510S0FS2 "arrived on site to install previously diagnosed and ordered parts. Upon arrival, I was advised the unit was moved to another apartment due to closing on the original. I notified the office to change the ticket. I found the unit door glass hanging on the floor and several other parts broken. I removed the inner glass, insulation and hinges and attached them to the new outer door liner and outer door glass and replaced the vent trim and both side trim pieces and placed the door back on the unit. Tested door operations and it operated as designed. Job completed. No one available to sign for the receipt."

Near C-bar Ranch Trail, Cedar Park, TX 78613
James C.

James C.

ICE MACHINE KITCHENAID KUIC15P0ZP0 Arrived on site and found ice bin full and unit off. Pushed ice back so the sensor would warm and the unit began to cycle again. Unit is working properly at this time and sensors pass diagnostics tests. Job complete

Near Matern Ct, Horseshoe Bay, TX 78657
Scott  M.

Scott M.

WASHER GE HLC1700AXW "Arrived on site ,replaced motor with MCU . Ran diagnostics and spin cycle .all checks normal .no water leaks detected at time of service . Job complete ."

Near W 22nd St, Austin, TX 78705
Dylan  T.

Dylan T.

DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on site customer complaint was dishwasher would not drying properly check the water at the faucet customer was only getting 114° advise customer to turn up the water heater a little bit and she needs to run to faucet before she start the dishwasher

Near Mink Loop, Georgetown, TX 78626
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF540CWBM01 "Arrived on site for refrigerator FC door developing ice and light not coming on. Inspected unit and work area. Found FC door gasket not sealing and freezer door switch frozen. Reshape FC door gasket and adjusted door brackets. Removed ice from door switch. Tested all operations. All tested good, no water leaks detected."

Near Chickasaw Plum Dr, , TX 78642
Lou S.

Lou S.

DISHWASHER KITCHENAID KDFE104DBL5 "arrived on site to inspect dishwasher not heating. Upon further inspection, the customer advised that the unit is heating intermittently. I visually checked the element and found in the back right corner near the element connector, the element appears to be going back as it’s discolored. I placed the unit in diagnostics showing no error codes. Tested amp draw to the element and it was showing 7-9amps. Tested ohms to the element and it showed to be good. I tested voltage and it was getting 124V. Due to the intermittent drying and the discoloring I removed and replaced the element and rested. Unit is operating as designed and heating as designed. No water leaks observed during service, job completed."

Near Walsh Hill Trail, Cedar Park, TX 78613
Al R.

Al R.

MICROWAVE WHIRLPOOL WMH31017HS3 Arrived to inspect microwave with no power.Checked all fuses and all were good.Called Whirlpool Tech line and spoke with ROBERT.SR #7726594100Determined it was the filter board.Removed and replaced it.Reassembled and unit tested as designed.Job complete

Near S Heatherwilde Blvd, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site for no ice in ice box in door. Ran diagnostics fan powered on,ran icemaker tray thermistor reading open with temp at 4° diagnosed faulty icemaker. Installed new icemaker ran diagnostics icemaker passed harvest ran fill test passed; ordrng 1 W10898228 (ICEMAKER)"

Near Harmon Hills Rd, Dripping Springs, TX 78620
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW5000DW "Arrived onsite for customer complaint of top load washer leaking from bottom of unit. Upon inspection, found internal drain hose has hole. ordrng 1 W11035296 (hose INTERNAL DRAIN)"

Near S 18th St, Temple, TX 76501
Al R.

Al R.

DRYER WHIRLPOOL WED5000DW1 Arrived to inspect dryer not heating.Determined the cutoff and element were defective.Removed and replaced both.Unit now works as designed.Job complete

Near Cosmos Way, Pflugerville, TX 78660
Clif L.

Clif L.

RANGE MAYTAG MVWB855DC3 Arrived on site to diagnose a washer giving error codes. Found f6 e2 error saved due to failed control panel. Replaced panel and tested unit. Found all is working properly at this time. No leaks were found at time of service.

Near Elm Wood Dr, Elgin, TX 78621
Kevin B.

Kevin B.

WASHER MAYTAG MVWC565FW1 "Arrived on site and found saved error code for motor fault, motor unable to reach target rpm, set washer into a diagnostic cycle and both agitations and both spins are working, checked windings on motor and both are reading 4.4 which is correct, spoke with tech line and he said this could’ve been caused by an overload or unbalanced load. They recommended that correct loading be discussed with customer. No water leaks from connections at time of service, job complete. 7726594119"

Near Vail Valley Dr, Austin, TX 78749
Andy  B.

Andy B.

COOKTOP JENN-AIR JED3430GS01 Arrived on site for cooktop blower not working. Tested and inspected unit and found failed blower motor. Ordering part. Office to schedule return trip. Customer also noted 4 knob down turns a little different then the 3 above it. Found in parts break down that knob is different then the others above it and is operating as designed. ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11083804 (motor-blwr)

Near Lauranne Ln, Austin, TX 78733
Robert J.

Robert J.

WASHER MAYTAG MVWC565FW2 Arrived on job to replace control board. Found that Control board ordered was not correct part. Re ordered control board. Rescheduled with customer. ; ordrng 1 W11162438 (CONTROL )

Near Flint Rock Rd, Austin, TX 78738
Al R.

Al R.

COOKTOP WHIRLPOOL WCG97US6HS00 "Arrived to inspect right rear burner not remaining lit when the customer uses the simmer setting.I attempted to adjust the dial from the inside of the knob

Near Grey Heron Ln, Pflugerville, TX 78660
Arthur B.

Arthur B.

MICROWAVE WHIRLPOOL WOC54EC0AB04 Arrived onsite to install new inverter and magnetron to wall oven/MW combo unit. Uninstalled unit and removed faulty inverter and magnetron. Reassembled and tested unit. Water was boiling hot @ 2 mins. No other issues found.

Near Sage Brush, Temple, TX 76502
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS571CIHW00 "Arrived on site for loud noise. Power cycled unit found loud noise from diffuser,removed faulty diffuser,installed new diffuser powered unit on noise no longer present"

Near Laurel Hill St, Austin, TX 78737
Thomas L.

Thomas L.

OVEN WHIRLPOOL KSGG700ESS1 Arrived on site for unit that will not heat above 290°. Tested unit at 425° and operation were all normal.

Near Don Dr, Jarrell, TX 76537
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE550S0HZ1 Arrived on site to test unit for front door coming off. Will need to order new door WFE550S0HZ1 and new name plate W11178521. Rescheduled for ; ordrng 1 W11178521 (NAMEPLATE ) and 1 WFE550S0HZ1 (FRONT PANEL )

Near Texas Thistle, New Braunfels, TX 78130
Clif L.

Clif L.

WASHER LG WD200CV Arrived on site to diagnose a pedestal washer that will not close. Found rails misaligned. Repaired rails and tested unit. Found all is working properly at this time. No leaks were found at time of service.

Near Terrace Meadow Way, Manor, TX 78653
Dylan  T.

Dylan T.

REFRIGERATOR KITCHENAID KRFC302ESS00 Arrived on site customer complaint was icemaker not making any ice replace the icemaker ran the unit everything else work great all lines are dry

Near Old Blue Mountain Ln, Georgetown, TX 78633
Richard P.

Richard P.

DRYER MAYTAG MED6630HC1 "Arrived onsite for the dryer making noise upon use, upon inspection we found the belt wheel was making noise as well as shaky parts, we applied sound pad to parts, replaced pulley, retested with little sound. Complete"

Near TX-46, New Braunfels, TX 78132
Clif L.

Clif L.

OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site to diagnose an oven that is turning on by itself. Tested unit and found faulty control panel. Replaced panel and tested unit. Found all is functioning properly at this time.

Near Vasquez Pl, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

RANGE MAYTAG MGR8700DS0 "Arrived on site for range not having anti-tip bracket. Inspected unit and work area. Found customer had bracket and screws on hand. Quote is for bracket. Removed range and measured for bracket. Installed bracket and installed range. Tested all operations, all tested good.

Near Deercreek Ln, Leander, TX 78641
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL KODE500ESS04 "Arrived on site for double oven, top oven not maintaining temperature. Performed diagnostics mode and checked fault codes, found none. Tested upper and lower temperature sensor and both in range. Performed temperature test on bake mode at 350°. Measured the first 3 cycles after preheat temperature and found average temperature at 338.9°. Calibrated upper oven 10° and monitored temperature. All tested good. Spoke with customer on user care guide."

Near High Lonesome, Leander, TX 78641
Leonardo C.

Leonardo C.

VENTHOOD WHIRLPOOL WVU37UC0FS0 Arrived on site to test unit for fan making noise when on. Test unit and found screw coming from flap hitting fan. Secured screw correctly test unit and unit test good job complete.

Near Hammock Glen, New Braunfels, TX 78132
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived onsite for customer complaint of items freezing in RC section recurring issue. Found water reservoir frozen again and items freezing in RC. Call WPL Techline Andrew SR#7726587765 with my findings and advised to have a temp logger placed in unit for 72hrs to see if fan is stalling in FC evaporator. Ordering temp logger per Techline. OF to R/S.; ordrng 1 CNOTE (TEMP LOGGER)

Near Tahuaya Dr, Harker Heights, TX 76548
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT138FZDM00 Arrived on site for cooling issue unit not running through a normal defrost cycle diagnosed unit will need control and thermistor ordering correct control ; ordrng 1 W11353813 (CONTROL)

Near Nueces St, Austin, TX 78705
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL MDB8989SHZ0 "Arrived onsite to remove and replace sump n motor assembly. Removed and replaced faulty part, reassembled and tested. Dishwasher now fills,washes,drains and heats as designed.. All water connections were dry at time of service.; used 1 CNOTE (HOSE) from stock"

Near Chestnut Dr, Copperas Cove, TX 76522
Scott  M.

Scott M.

WASHER MAYTAG MVWC415EW1 Arrived on site for washer leaking . Found no leaks with washer . During drain cycle water was over flowing drain stand . Job complete . Recommended customer has a plumber look at drain.

Near Berkshire Dr, Austin, TX 78723
Scott  M.

Scott M.

WASHER WHIRLPOOL WET4027HW0 "Arrived on site for washer not starting . Found lid latch not engaging ,just clicking . Will need to replace latch , will need second man . No water leaks detected at time of service .; saved tckt"

Near Bluebonnet Ln, Austin, TX 78704
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED7500GC "Arrived on site and inspected dryer and found after running for a few minutes dryer door will pop open, either inner door panel or upper front panel has warped and will need to be replaced. Nolan found at time of service; ordrng 1 697227 (FRONT TOP PANEL) and 1 W11126813 (door)"

Near Aylford Ct, Austin, TX 78739
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on site for unit not draining. Found full of water. Found knock out clear in disposal. Found voltage at pump. Pump was defective. Replaced and tested good.

Near Centerra Hills Cir, Round Rock, TX 78665
Richard P.

Richard P.

REFRIGERATOR JENN-AIR JFFCC72EFP02 "Sr# 7726588125 arrived onsite for Icemaker not working upon inspection we found the heater wire was cut and not working to keep the tube from freezing, we replaced the water tube and tested which passed, called techline for discoloration in all doors, tech line stated that all doors and handles will need to be replaced but we need authorization before ordering all doors. Complete"

Near Blanco River Ranch Rd, San Marcos, TX 78666
Al R.

Al R.

COOKTOP WHIRLPOOL WCG97US0HS00 Arrived to inspect cooktop issues.Attempted to duplicate the issue and unit worked as designed.Burner caps cere not place on unit allowing it to spark and light.Job complete.

Near Centennial Loop, Round Rock, TX 78664
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRF954CIHM00 "Arrived onsite for the refrigerator ice conglomerating, upon last techs notes we went to replace the full door but upon inspection noticed a gap between the ice door liner and door. Will reorder door. Office to reschedule ; ordrng 1 W11034290 (dor-fip)"

Near Hopping Peach Cv, San Marcos, TX 78666
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for unit not drying. Found element in 2 pieces. Replaced element and tested good Heater

Near Crestway Dr, Austin, TX 78731
Andy  B.

Andy B.

DRYER WHIRLPOOL WGD8540FW1 Arrived on site for dryer not operating properly. Upon arrival customer informed customer that unit appears to be outside of warranty. Customer stated this is new unit. Contacted office and was asked to get proof of warranty and customer could not provide proof.

Near Sandy Loam Trail, Austin, TX 78750
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site and found dishwasher door panel is dented, after replacing also found that silverware rack is damaged and will need to be replaced. No water leaks from connections at time of service; ordrng 1 W11158802 (BASKET)"

Near W Slaughter Ln, Austin, TX 78749
Richard P.

Richard P.

ICE MACHINE KITCHENAID KUIC15POZP2 "Arrived onsite for the ice machine screeching, upon inspection and testing we found the ice machine running up to normal specs with no sounds, working properly. Complete"

Near Merlot, New Braunfels, TX 78132
Clif L.

Clif L.

WASHER GE GFWR4800F2WW "Arrived on site to replace in her basket, console, and screws. Replaced all parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service."

Near Austex Acres Ln, Manor, TX 78653
Paul R.

Paul R.

DRYER WHIRLPOOL WED5000DW2 Arrived onsite for the dryer with a no heat condition. I found the heating element open. I replaced the element and tested the dryer. The unit is working as designed. Call complete.

Near Chandler Creek Blvd, Round Rock, TX 78665
Leonardo C.

Leonardo C.

MICROWAVE KITCHENAID KOCE500ESS08 Arrived on site to replace inverted and magnetron. Replaced both parts test unit and unit still giving inverter error. Per tech Manuel will order new switch harness and new appliances manager. Ordering switch harness W11241293 and appliance manager W11325786. Office to reschedule ; ordrng 1 W10886919 (LAMP BASELS) and 1 W11241293 (SWITCH HARNESS ) and 1 W11325786 (APPLIANCE MANAGER )

Near Edgegrove, Canyon Lake, TX 78133

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