Arrived on site for dishwasher showing f7e2. On arrival found motor w11460940 failing to run and drain hose and unit not attached. Replaced motor and reattached drain. Tested unit and found no leaks and dishwasher working as designed. Call complete

On arrival verified complaint of loose gasket. Replaced gasket and relaxed it with the heat gun. Confirmed it is now sealing. Advised customer to leave door shut for a few hours to allow rubber to cool and form its new shape. Job complete installed w11229610

Customer no longer per has this unit. Cancelled and created corrected ticket

"WRS325SDHZ08 Arrived to inspect no ice. I found the inlet tube was froze and after removing the ice, the issue was resolved. Further inspection reveled the inlet tube required a insert to prevent spill over the sides and down the back wall. Operational test good, no leaks observed during service."

"GB2SHTXTQ01 Arrived to inspect water dispenser inoperative. I could hear it attempting to dispense, but there was no water delivery. I found the chiller frozen and I thawed it, verifying operation resuming. There were items up against the diffuser vent and I advised the customer on placement of items. I raised the RC temperature by two degrees and tested. No leaks observed during service. Warranty applied to service."

Arrived on site with new pump and motor assembly for noise. Replaced ump again and checked unit. Noise all gone. Unit now working as designed. Call complete.n

Arrived onsite for a refrigerator that keeps beeping and displaying a PO. The customer stated it was happening so much they unplugged the refrigerator. I powered the unit up and gained access to the main control. The control had a strong electrical burning smell. I checked voltage out of the control to the UI and the DC voltage was all over the place. I changed the control and retested finding the voltage going back and forth between 10-14VDC. I found the evaporator motor surging and I isolated it from the control and had a steady 14VDC to the UI. I replaced the evaporator motor and retested. The voltage stayed at 14VDC and all is working as designed. Call complete. INSTALLED W11556912 CONTROL & W11661931 EVAP MOTOR.

Arrived onsite for a refrigerator to replace the previous diagnosed parts. On arrival I temped both compartments. The RC was at 57 degrees and the FC was at -11 degrees. I found the lights still working correctly at this time. The unit has a grey interior and the light I received was white but the switch is no longer sticking. I gained access to the FC evaporator and found ice built up on both sides and this was causing the poor air flow to the ice box. The icemaker went into a harvest and filled when I was getting temps.I put a jumper in the molex for the FC thermistor and measure the resistance at the control for the FC thermistor getting .4 to .5 ohms. I removed all of the frost and ice from the sides of the evaporator. I removed a little frost that was on the face of the evaporator. I replace the FC fan assembly with the thermistors. I tested the refrigerator and had 1.53 VDC to the RC thermistor when the unit started cooling which was close because the compartment had climbed to 62 degrees. I waited for the RC drop to down and switch over to the FC. I found the DC voltage stopped and it was only showing millivolts while still cooling in the RC. I changed the control again and the UI and had the same results. I called techline and spoke with Andrew. Andrew stated he doesnt believe the DC voltage readings are relevant to what is happening and requested I expose both evaporators and run test 4 to see what the evaporators are doing. Andrew believes there could be an issue with the 3 way valve restricting flow or bleeding by to the FC evaporator when cooling the RC. I exposed the evaporators and ran test 4 finding both evaporators frosting properly in their steps and no signs of refrigerant bleeding by. I reassembled the compartments and I watched the RC temp drop to 36 degrees and switch over to the FC and start cooling it. I showed the temps to the customer. I explained to the customer to monitor it and call if problems persist. I explained that if there is still an issue techline thinks there could be a floating restriction in the 3 way valve or its not opening correctly and we would need to replace it. Call complete.

Water nozzle was pulled out by getting pulled by blanket. Disassembled unit and found fill hose Just hanging and leaking directly down into unit and eventually floor. Reassembled water nozzle to seal and reattached hose. Test unit by running a normal wash cycle and is operating correctly without leaking. Unit is operating as designed. Job complete

Arrived onsite for a washer that will start but it will not complete a cycle. I checked stored error codes and found an F0E9 & and F0E7. I tested the washer in a diagnostics test and all passed. The machine completed the cycle and worked as designed. I tested it on a quick wash cycle and it completed that cycle. I ran the cycle again and the unit failed without the lid being opened. I changed the door latch and tested again and the unit completed the cycle. I had the customer start a load to test the machine and she will text me if it doesnt complete the cycle. Call complete. INSTALLED W11513248 LATCH.

"WRS331SDHM08 Arrived on site for unit door dent. Upon arrival, confirmed freezer door has quarter size dent on the right side (picture attached). Replaced LW11026355 frz door. Unit is functioning as designed. No water leaks present at this time."

"WDP730HAMZ0 Arrived on site for unit not washing and heating. Upon arrival, entered diagnostics and found wash motor is washing and running. Spoke with customer while still running diagnostics and mentioned its not drying properly and leaves a bad smell after every wash. Followed WP guideline by waiting until diagnostics is complete and verified the heater engaged at the end of the diagnostics. Due to previous repair done on April of 2024, diagnostics was not ran, causing heater never to be energized. Proceeded to inspect filter and sump. Filter is clean and sump is clear. Inspected to check exit drain hose and found residue causing the smell (picture attached) Cleaned residue and ran drain cycle a couple of times to clear residual residue. Advised customer to self clean dishwasher and use disposal cleaner to rid of any smell. Unit is functioning as designed. No water leaks detected at this time. No parts replaced."

"WTW5010LW0 Arrived on site for unit not starting. Upon arrival, ran diagnostics and found unit not agitating. Inspected underneath unit and found both pulley and belt compromised. Inspected motor shield and noticed the pulley and belt was rubbing due to overloading, which in result, compromised mechanical parts. Ordering W11643701 lower harness, W11239857 belt and W11395618 capacitor. Customer rescheduled to Thursday July 11th. No water leaks present at this time. ; ordrng 1 W11643701 (Lower harness) and 1 W11239857 (Belt) and 1 W11395618 (Capacitor)"

"KRFC704FPS06 Arrived on site for unit not cooling in RC. Upon arrival, RC is 66 degrees while FC is 0 degrees. Proceeded to enter diagnostics to test RC fan and it energized and running. However, RC fan will not run during normal operations. Spoke with techline Jake SR# 7739433915 and advised to replace RC thermistor. Proceeded to replace W11610999 cover evap assy which consists of the RC thermistor and fan motor. In addition, RC drain was clogged causing water to back flow underneath crisper drawer. Cleared all ice buildup and re assembled parts to retest and still no progress. Ordering W11567409 Orion board assy. Next available day is Thursday July 11th. Scheduled customer for that day but is requested to be on cancellation list. Addressed information to office; ordrng 1 W11567409 (Orion board assy)"

"Arrived on site to inspect unit for not agitating. Upon closer inspection found unit full of water. Found wires at drain plug had severed. Reattached wires, Rand drain and spin to get remaining water and confirm drain working. Unit drained properly. Placed unit into diagnostic cycle, unit ran diagnostic cycle with no issue. Unit is running as intended. No leaks present at this time. IF PROBLEM COMES BACK BRING HARNESS, NOT ENOUGH WIRE TO SPLICE AGAIN. Job complete. NO PARTS USED."

"Arrived on site for no cool. Found evaporator cover incased in ice,due to design unable to remove cover without causing damage,removed main control,ohmed heater,heater ohmed at about 103 per service matters heater ohmed correctly,replaced the main control advised tenant to defrost unit for 48hrs. Used w11446726"

"Arrived on site for not cooling correctly in fresh food compartment. Removed evaporator cover,good frost formation found weak air flow from evaporator fan,replaced evaporator fan motor,reassembled unit checked air flow good ran icemaker harvest passed,icemaker filled with water no leaks. Used wp2315539"

"Arrived on site. Per customer freezer started defrosting,at time of visit unit cooling correctly,ice bin full,ran diagnostics all test passed unit working as designed at time of visit. No parts used."

"Arrived on site to test unit loud noise, tested unit found noise coming from evaporator motor, exposed and found a block of ice forming on top of fan scroll, tested ice maker and found a small stream of water coming from the fill tube leaking down the back wall, removed ice buildup and added a silicone around the fill tube, ran rest and water is no longer leaking, unit is running as designed, no leaks detected job complete no parts installed"

"Arrived on site to test unit for not drying clothes, tested unit found unit is getting hot but ran vent test and it failed, stated to customer that they need to hire a professional to remove restriction, at this time job complete no parts installed"

"Arrived on site to test unit for loud noise, tested unit found blower rubbing against housing and melting, exposed motor and found support bearing failed causing blower to rub, replaced motor, blower and tested, unit is now running as designed job installed WP694089, 279827"

"Arrived on site to replace previously diagnosed ice maker, valve and control, replaced and tested, unit is now running as designed, no leaks detected job complete WPW10179146,W11203924, WPW10300022"

Arrived on site for burner not working properly. Removed oven floor. Removed bake burner and replaced igniter. Found air shutter was not adjusted. Properly adjusted shutter. Verified operation. Lights on first try. Call complete.n

"Arrived on site to install previously diagnosed mullion and pivot block per previous diagnosis. I installed both parts and made sure gasket were sealing. Customer explained he had issues with the ice dispensing on it's own sometimes, or filling up the chute, as well as RC temps felt a bit warm. I couldn't duplicate any ice related issues, but advised if it happens again we need to replace the ice door / dispenser control / paddle. At this time all requested repairs were complete. Parts used - W10840312, W11649966."

"Arrived on site to diagnose washer that is not draining. Customer said the unit seems to run the drain pump at random and water remains during loads. I checked for errors and found a water hazard error present. I blew out the pressure line and found nothing in it, so I replaced the control since the issue seems like it's related to water pressure. Didn't see any oversudsing either. Tested and verified all items working as designed, and unit isn't leaving any water in drum. Parts used - W11621180."

Arrived on site to diagnose oven with unresponsive controls. Customer said it was locked out and no buttons responded. I power cycled the unit and checked for errors. Found F6E4 for UI to control state status. I replaced the console and assisted the customer in setting up the whirlpool app and updating software. Verified unit working as designed. Parts used - W11296171.

Arrived onsite and found unit air flow to the ice box suffocated by ice build up. Determined cause to be air gap in freezer door solidified by damaged door rales not closing properly. Ordering brackets to repair. No parts used. ; ordrng 2 W11668672 (Bracket)s

Arrived onsite to test for low water production and determined customer would benefit from instruct on design and various cycle applications for better wash results. Customer experiencing. Low water on bedding especially and advised to use bulky/sheets and hi water settings. Advised using heavy cycle and heavy soil and deep water to use max water output for customized washing. All checks good. No parts used.

"Arrived on site for Condensation on Controls or Display. Upon arrival, inspected unit. Controls and drum are dryer. Did find condensation on glass door. Unit is on 2nd floor and vent runs upward to attic about 8 feet sway. Ran vent test and test showed poor for electric dryers. Inspected valve and is not weeping. Found High humidity levels is causing condensation in dryer. Ran a time dry cycle without laundry and all condensation dried up. Unit is operating as designed. No parts needed. Job complete"

Arrived on site for dishwasher not draining . Found 3rd spray arm is collecting water and when customer pulls it out water is dumping out on dry items bellow . . Ordering all parts of 3rd rack spray assembly . No water leaks . No other issues with unit . No parts installed . Call to set return ; ordrng 1 W10892835 (Docking 3rd level) and 1 W11175556 (Manifold front) and 1 W11324430 (Manifold rear) and 1 W11175552 (Wash tube) and 1 W11324432 (Main manifold)

"Arrived on site to inspect refrigerator with no lights operation. Upon further inspection I found that the refrigerator falls under special project coverage s84638. Replaced all LED modules. Unit is now working as designed, job completed. W11683242"

Arrived on site to inspect unit for rails being broken. Found upper track broken. Replaced tracks on both sides from adjuster kit. Tested unit unit is running as intended. No leaks present at this time. Job complete. USED W10712395

"Arrived on site to inspect unit for door not closing properly and not drying clothes. Found door bent, unable to bend back ordering door and will return. Office to reschedule. ; ordrng 1 W10861224 (Door)"

"Arrived on site to replace pump, latch, strike, rotor and control diagnosed on previous trip. Control failed, latch broke, strike broke, pump broke, rotor failed. Replaced strike, latch, pump rotor and control, tested unit, unit is running as intended. No leaks present at this time. Job complete. USED W11700916 W11457841 W11419171 W11396717 W10915701"

"Arrived on site to replace previously diagnosed fill tube heater and UI, replaced parts and sealed gaps with perma gum, tested ice maker, water is now filling properly, unit is running as designed, advised customer to allow 24 hours for ice production to resume, no leaks detected job complete installed W11404237, 212643, W11515313"

"Arrived on site to test unit for rattling and water dripping from dispenser, tested unit found rattling noise coming from damper, and valve is weeping, ordering damper and valve rescheduled for 7/9 no parts installed ; ordrng 1 W11524655 (Inlet valve) and 1 WPW10594329 (Damper control)"

"Arrived on site to test unit for water leak, customer stated that she was running a clean cycle and unit flooded the laundry room, tested unit could not replicate and leak, filled unit to the max, inspected all the drain hoses and water lines, no leaks detected, explained to customer that excessive suds during cleaning cycle get pushed out through air vents and result in leak, advised customer on the next cleaning cycle to use vinegar or bleach to minimize the amount of suds produced, at this time unit is running as designed, no leaks detected job complete"

"Arrived on site to test unit for not spinning, tested unit found drain pump engaging but control unresponsive, cycled power but issue still remains, replaced control, functions returned but a constant click coming from the actuator, replaced actuator, calibrated unit and ran diagnostics, all components are now engaging properly unit is running as designed, no leaks detected job complete installed W10913953, W11498190"

"Arrived on site for temps above normal. Fz temp is 34 . Fresh is at room temp. Ran diagnostics,found evap fan not running . Replaced fan motor WP2315539. Getting good frost pattern . All checked normal. Job complete"

"Arrived on site to test unit for not dispensing water and noise, tested unit found a loud vibration noise coming from evaporator fan, exposed evaporator and found a chunk of ice forming on the top of fan scroll, ran diagnostics cycle on ice maker and found water leaking from fill tube, removed ice and added sealant around fill tube and tested, ice maker is now filling properly, unit is now running as designed, no leaks detected job complete no parts installed"

"Arrived on site to test unit for lights not working, tested unit found control shorted, replaced control and customer will buy light bulb and test, at this time job complete installed W11552018"

"Arrived on site for a dryer that is still not running, unless the push the start button is being held. Inspected unit and work area. I tested the unit and found the dryer start immediately upon arrival. I tested the unit several times and could not get the unit to fault. I went ahead and replaced the timer and push to start switch and tested the unit. I found the unit working and operating as designed. I took a voltage check off the back of the dryer and found voltage drop to as low as 109.6 V on the line one side when the dryer was activated. advise the customer that he may need to have his electrical supply checked if he continues to have further issues due to a potential voltage drop. The unit is working and operating as designed. Call complete. WPW10420741 and W10857612."

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the impeller, dispenser motor, and bracket and tested the unit. I found the unit working and operating as designed. Call complete. W11671282, WPW10169511, and W11715972."

Arrived on site for a refrigerator that is making a buzzing noise. The spectrum unit and work area. The customer explained that the unit makes this noise intermittently and does not happen all the time. I gained access to the freezer section and found ice buildup over the fan assembly coming from The icemaker area. I tested the icemaker and found water flowing from the fill tube down to the evaporator fan housing causing ice buildup and the fan to hit ice. I called Whirlpool Techline and spoke to Steve SR# 7739428739. He advised that they have found that the issue with these leaking fill tube is too high of water pressure. He advised that the customer will either need to choke down the water flow coming from the valve at the wall or will need to get a pressure regulator going to their refrigerator. We advised to make no repairs at this time. Call complete

Arrived on site for a washing machine that has a broken agitator. Inspected unit and work area. I found damage both to the agitator and washplate and replaced them both. I tested the unit and the unit began to work and operate as designed. Call complete. W11614636 and W11510461

"Arrived on site to test unit for not cooling, tested unit found compressor pulling 7.5 amps and shutting off on thermal, replaced start device But no change in operation, compressor has a locked rotor and suction tube has a kink in it and will need to be replaced also, ordering compressor, dye drier, suction tube, access valve, nitrogen and R600, office to reschedule ; ordrng 1 W11580057 (Compressor) and 1 WPW10143759 (Dye drier) and 1 W11506635 (Access valve) and 1 W11386791 (Suction tube) and 1 Nitrogen (Nitrogen) and 1 R600 (R600) and 2 Coppersolder (Copper solder)s"

"Arrived on site to diagnost dryer with metal sticking out in the drum area. Examined unit and found the sensor bars had come displaced from the lint screen front. Customer had tried tucking them in, but they do not stay and just pop out. I replaced both sensor bars and the lint screen cover. Verified proper operation. Parts used - WP3387223 x2, W111086603."

"Arrived on site to diagnose washer with banging issues. On arrival customer said her last load has gone off balance and she was concerned there may have been some damage from it moving around. I examined the unit and found no damage, good suspension, and basket is tight on gearcase shaft. I did adjust the level in the front to center the basket and ran a high speed spin. Found no abnormal vibrations at this time. No parts needed. Repair completed."

Arrived on site to diagnose washer banging around when spinning. Customer had said the issue has been ongoing for some time. When I examined the unit I saw the basket fell under the service pointer for basket replacement based on the serial number. I examined the basket and found holes were not properly punched through and basket needs to be replaced. I replaced the basket and ran a calibration. Verified the banging and vibration were gone. Suspension is good. Parts used - W11172199.

Arrived on site to diagnose dryer that was not heating but is running. I ran the unit and did confirm no heat present. Disassembled unit and checked safety devices after confirming good voltage and polarity. Found thermal cutoff open. Replaced thermal cutoff and verified proper function. Advised to have vents cleaned since a little lint is getting in the chassis and vent hose looks good. Unit now working as designed. Parts used - 280148.

"Arrived on site to replace previously diagnosed part. Went to replace panel UI and found that the part that was ordered was incorrect. Console housing was ordered, need to order panel UI. Ordering correct part, no parts installed, rescheduled for 07/10.; ordrng 1 W11164011 (Panel UI)"

Arrived on site for a dryer. That is not heating. Inspected unit and work area. I confirmed the customers complaint and tested all heating components. I found the thermal cut off open. I replaced the thermal cut off as a part of the high limit thermostat kit and tested the unit. I found the unit working and operating as designed. Call complete. 279816.

"Arrived on site ,replaced drain hose ,extension,and connector kit , W11244231, 285863, 285835. Ran diagnostics test wash . Unit is drain properly . No other issues found . No water leaks at any connections. Job complete"

Arrived on site for IM leaking . Found seal on ice chute missing causing ice to melt and leak down ice chute . Ordering seal . 7/9 return . No water leaks detected at time of service . No parts installed.; ordrng 1 WPW10287601 (Seal)

"Arrived on site for oven control light issue. Ran diagnostics, no error codes . Light is working when door switch is activated, also coming on when activated on control Light button. Ran elements , indicator lights are coming on and turning off . Ran oven and preheated normally. Couldnt duplicate any errors . No parts installed . Job complete"

"Arrived on site and replaced previously diagnosed RC gaskets(W10830055)x2, yoke(WP63052-2) and motor(W11671282). Unit now working as designed. No leaks detected. Job complete."

Arrived on site to test unit for FC door making popping sounds. Customer also stated water accumulating on the floor between FC and RC doors. Found condensation spots on vertical mullion. Disconnected condenser motor and allowed Yoder loop to heat for 15mins. Documented before and after temps with Techline. Unit is being submitted for review for replacement due to a separation in loop. SR#7739431159; ordrng 1 W11679635 (Cam) and 2 WP489483 (Screw)s

Arrived onsite for a washer to replace the previous diagnosed parts. I replaced the basket that fell under service pointer W11684122. I replaced the tub ring due to the damage caused from the basket. The suspension is good. I tested the machine and its working as designed. Call complete. INSTALLED W11172199 BASKET & W11550886 TUB RING.

Arrived onsite for bearing noise and sluggish spin and found failed gearcase and oil underneath. Washplate is seized and unable to remove with the belt method. Ordering washplate to repair. No parts used. ; ordrng 1 W10752283 (Washplate)

"Arrived on site for makes loud noises. Upon arrival, ran diagnostics and there are no saved error codes. Ran a manual test to test components. All test passed. Ran a normal cycle and found that during the draining cycle the drain pump energized but intermittently does not pump water out causing water to remain in basket and causing shaking during spin. Need to order pump. Office to reschedule ; ordrng 1 W10876600 (Drain pump)"

Arrived onsite and found leak from ice melting due to unit having been unplugged. All other features are leak free and operating as designed. All checks good. No parts used.

Arrived onsite and found unit operating with failed fill valve. Replaced the valve. Unit is now operating as designed. All checks good. W11175771

"Arrived on site for not operating, upon arrival, test unit and Only Partial display lights up. Was able to test unit and is heating correctly. Need to replace console. Ordering console. Office to reschedule ; ordrng 1 W11378949 (Console)"

Arrived onsite and found unit operating with failed connection to back left burner. Repaired by removing cooktop and restoring connection. Unit is now operating as designed. No parts used

Arrived onsite and found unit had tripped the breaker due to breaker/appliance incompatibility. Advised customer on solution of heat priming and started a broil for 30 minutes. Gave instruction for unit to be heat treated for 1 hr on bake 500 following the broil priming. Customer to follow through.

"Arrived on site to install previously diagnosed parts. Replaced actuator (W11481722), cam (W10721967), and belt (W11239857). When running diagnostics drain pump started turning on and off intermittently. Inspected harness and found black wire is start to break. Installed wago clip and secured connection, tested unit, all components are properly engaging and unit is running as designed, no leaks detected, job complete."

Arrived onsite and found unit operating with failed control causing excessive hi heat from out of range temp reading. Replaced the control and tested. Unit is now operating as designed. Advised customer on repair. All checks good. W11620570

"Arrived on site for cold water not dispensing. Upon arrival, ran diagnostics and there are no saved error codes. Ran a Regular, Normal cycle with cold wash and unit is filling with hot water. Got back in diagnostics to run both hot and cold valves. Confirmed the supply is backwards. Spoke with Maintenance department. He said they Will correct supply issue. Unit is operating as designed. No leaks present at this time. Job complete no parts needed"

"WRS571CIHZ01 Arrived to install previously diagnosed and ordered parts. I found the evaporator had a slight pinhole and I removed and replaced the evaporator, compressor, service port and dye drier. The condenser to Yoder factory connection looked suspicious and I replaced it with a sleeve. I vacuumed and the unit held below 350 microns. Charging with the MFG calculated refrigerant charge, the unit started cooling as designed. No leaks observed during service."

"WRS588FIHB06 Arrived to install previously diagnosed and ordered parts. I found the sealed system had no refrigerant and I removed and replaced the compressor, service port and dye drier. The factory condenser to Yoder connection clearly had oil from the system on it and I cut the failed joint out and replaced with a sleeve. I vacuumed and then charged after the system held below 460 microns. The unit started cooling and I adjusted the cabinet and doors. No leaks observed during service."

Arrived onsite and found unit operating with failed sump and motor function. Tested and verified failed motor windings. Replaced the sump and motor. Unit is now operating as designed. All checks good. W11025157

Wrong unit. Customer needs range serviced.

"Arrived on site for Special Project S17304 - Heater Bushing. Upon arrival, ran diagnostics and there are no saved error codes. Replaced heater W11537778. Test unit to check for leaks. Unit is operating as designed. No leaks present at this time. Job complete"

"9375Arrived on site for thin ice. Ran normal cycle found sensor shutting off water early during fill,replaced defective recirculating pump that includes water sensor,ran diagnostics all test passed,ran normal cycle water pan filled correctly. Used w11542867"

Arrived onsite for washer leaking. On inspection the customer said it happens between 20 an 30 minutes into the cycle. Ran unit in diagnostics mode and no leak. I pulled the top off and the back off to look for water spots. I found water spots on the 90? tube in the back right and on the support brace on the bottom back. Turn the washer on heavy load add 3 oz of detergent and ran unit for 20 minutes and found no leak. Currently had me leave the top and he is going to load the unit up and wash clothes. He is going to video tape the leak when it happens. No parts installed during service. Office to reschedule once customer has video. ; O-emld tckt

Arrived on site to inspect unit for sparking. Upon arrival unit was no longer wet inside. Filled cup with water and tested unit for 1 minute. No issue arose. Found issue originally was humidity within unit and home. Job complete. NO PARTS USED

"Arrived onsite to install door on refrigerator. I removed all the parts and reinstalled them on the new door. When removing the UI I scratched the right upper corner. When removing the paddles one of the clips broke. Ordering a ui, paddles. No water leaks detected during service. ; ordrng 1 WPW10486346 (Shield) and 1 WPW10346924 (Paddels) and 1 W11636543 (Ui) and 1 WPW10542708 (Water drip sheild)"

Arrived onsite for washer not starting. On inspection found the latch not working. Installed a new latch and it worked on the first time then went back not latch. Checked there was no voltage to the latch when called for. Installed the new control board and now there is voltage to the latch when call for. The washer is operating as designed and no water leaks detected during service. W11621183 W11700916

Arrived onsite for a cooktop with the center burner not igniting. After talking with the customer I found out that it will ignite but when the outer burner tries to light it will explode. I found the mounting screw loose allowing the burner head to tilt and leak air. I removed the head and removed the screw mount from the screw. I screwed in the mount to the orifice holder then remounted the burner with the screw. The burner head is now tight and does not wobble. I tested the burner with the customer and it lights correctly now. The customer stated the right front burner is also exploding now. I found the burner cap not on the burner head correctly causing the delayed ignition. I showed the customer how to install the caps correctly and explained to not get the caps swapped. All is working as designed. Call complete. NO PARTS INSTALLED.

Arrived onsite for unit having error f7e2. Confirmed error and needed motor replaced. Replaced sump and motor assembly. Tested and unit is functioning properly. No leaks present at this time. Job complete. Used W11460946

"Arrived on site to inspect range front left burner not working. Upon further inspection customer informed me that left front burner was taking longer than expected to ignite. I found that all burners are functioning as designed and advised the customer that this specific burner is a double burner and will require a little more time to ignite due to the design. Demonstrated to customer how to properly operate burner, job complete. No parts used"

Arrived onsite for unit building frost in the freezer section again. On arrival called tech line. Spoke to Steve SR7739429856 . Did find small gap in upper left corner. Filled gap and fluffed gasket as instructed by techline. Also leveled unit for better door swing. Tech said if symptoms persist call tech line back. Job complete

Arrived onsite for a refrigerator not producing ice. The customer stated it makes ice but its all clumped together. I found the cubes not breaking away from the mold due to the mold being rough and this was causing the mold to overfill and cause the issue. I replaced the icemaker and tested in a harvest and fill cycle. All is working as designed. There were no water leaks present at the time of service. Call complete . INSTALLED W10873791 ICEMAKER.

Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the triple LED module and the lights are working as designed now. I started replacing the door and found the holes in the door for the handle were punched at the bottom of the door instead of the top of the door. I took a photo and sent it to my parts thread. Ordering another W10815701 Door SS and W10839793 nameplate. Office to RS. INSTALLED W11484839 MODULE.; ordrng 1 W10815701 (Door SS) and 1 W10839793 (Nameplate)

Arrived onsite at 11:19AM to replace the motor on the washer. I found nobody at home. I called the office and they reached out with no luck contacting the customer. The office will need to RS.; O-emld tckt

Arrived onsite for icemaker not working. On inspection found that the icemaker was not plugged in from the last service. Plugged the unit in it filled with water. The ice maker is operating as designed. No parts were installed.

Arrived onsite for ice Machine not working. On inspection the unit had no water coming out during flush mode. I pulled the filter out and the water started to flow. Customers had another filter so installed their filter and the water was still flowing. The Ice Machine is operating as designed and no water leaks detected during service. No parts were installed during service.qq

Arrived on site to test unit for 2nd valve form left to right damaged. Replaced manifold test unit in leaks present and burner working as designed job complete. W11320017

"Arrived on site with new compressor. Recovered refrigerant, found very little. Used nitrogen to check for any leaks. None found. Put water in drain to see if precooler bubbled, it did not. Quick fit tubing connections did not bubble when soap solution was poured. No evidence of leaks found on evaporator or condenser. Replaced compressor and installed coupler and dye drier. Got 125 psi into unit. Held pressure. Vacuumed and recharged. Verified operation. Found precooler bubbling. Will need precooler, drier and pan. Left unplugged. Office will call to schedule. ; ordrng 1 W11164129 (Tray) and 1 W11678305 (Precooler) and 1 WPW10143759 (Drier)"

"Arrived on site for debris in the blower. Removed blower motor and inspected. Cleaned and cleared. Found the flapper above blower is getting blocked by the vent used. Vent is not big enough so flapper stays closed. Vent needs to be redone, Advised builder this will block airflow outside and needs to be corrected. Call complete."

Arrived on site for refrigerator gasket being torn and ice clumping. Found icemaker is not breaking ice out cause it overflow. Replaced icemaker. Found gasket torn. Replaced right side refrigerator gasket. Verified operation. Call complete.

Arrived on site to replace panel. Found front panel damaged installed new screws and studs to put handle back on old panel. Will order new panel office to reschedule W10826179 x2 and stud W11157086; ordrng 1 W114136371 (From panel)

Arrived on site with new tub. Removed all components off old tub. Installed new tub and transferred all components to new tub. Verified operation. No leaks. Call complete.

Arrived on site to test unit for grinding noises. Found shift actuator not shifting properly causing grinding noises. Replaced shift actuator(W11481722) and splutch assembly(W10721967). Unit is now working as designed. Found no signs of gearcase failure. No leaks detected. Job complete.

Arrived on site to test unit for not cooling. Found control box not responding. Replaced faulty control box(W11648650). Compressor now engaging and unit is currently working as designed. Job complete.

"Arrived on site. Ran diagnostics fill tube frozen,failed icemaker and fill tube heater,replaced fill tube heater and icemaker,ran diagnostics icemaker passed harvest ran fill test passed. Used w11515313,w11646196"

"Arrived on site to install previously diagnosed and ordered parts. Due to the upper racks stops missing/broken, I installed the stops and tested operation. Unit is operating as designed. No water leaks observed during service, job completed. WPW10082861"

No answer. LMNA left door hanger picture included. Office to reschedule. ; O-emld tckt

"Arrived on site for noise complaint. Per customer when pressure is applied to right door noise will go away,adjusted front legs of unit,powered unit on compressor and fans powered on noise no longer present. No parts used."

Arrived on site to test unit for oven had no power. Test unit and found no voltage. Checked breaker and found breaker tripped. Breaker is a GFCI turned oven on and breaker turned off. Turned breaker back on and pre heated oven to 350? job complete. No parts used.