Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8735 customer reviews

Dylan  T.

Dylan T.

DRYER WHIRLPOOL WED6400SW1 Arrived on site customer complaint was dryer would not start replace the main control board ran the unit everything else were great

Near Royal Port Rush Dr, Round Rock, TX 78664
Richard P.

Richard P.

WASHER WHIRLPOOL WTW4816FW2 Arrived onsite for a safety call. the washer filling with water and not stopping. Upon inspection found that the water does shut off but suspension rods are weak and allowing the tub to touch the floor while operating. Under the washer we found the capacitor dangling from it’s wires. Called safety hotline advised them of the situation. They then told us to continue with the repair. Ordering parts office to reschedule. ; ordrng 1 W10780045 (suspension) and 1 W11158830 (capacitor) and 1 W11170319 (cntrl-elec) and 1 WP353244 (pressure switch hose)

Near Fox Run Cir, New Braunfels, TX 78130
Lou S.

Lou S.

RANGE WHIRLPOOL WVW7336JS0 "arrived on site to inspect venthood damage. Upon further inspection, I found a small dent on the top left side of the venthood. Contacted Techline and spoke to Joel and advised of my findings. Joel provided a file number 7726678644 and advised to let the to contact the Whirlpool customer service line and provide the file number and they would take it from there. I advised the customer of this info. Job completed."

Near W Cimarron Hills Trail, Georgetown, TX 78628
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for the dishwasher not draining. Installed new wire harness that was ordered and dishwasher tested good. No leaks detected. Complete

Near Wind Chime Way, New Braunfels, TX 78130
David  Z.

David Z.

COOKTOP JENN-AIR JGD3536BS00 Arrived on site to diagnose 2 burners having difficulty lighting or trying to light. Found electrodes were adjusted to the furthest back position and not creating a strong spark. Customer approved. Removed front center burner head and right burner head and adjusted electrodes / cleaned burner head with wire brush. On removal all 4 screw heads did sheer off. Hardware on this unit is rusted in. Advised customer that any other work we do will likely result in drill and extraction time to deal with rusted hardware. Was able to reassemble and unit functions without replacing screws. Customer is ok with that at this time and does not wish to order replacement parts as unit is functioning properly now.

Near Tarlton Cove, Austin, TX 78746
Tyler B.

Tyler B.

DRYER LG DLEX2650W Arrived on site for drum replacement. Removed and replaced drum and tested good.

Near Loop S, Georgetown, TX 78628
Joseph C.

Joseph C.

OVEN IKEA IBS300DS01 "Arrived on site for “F1E1 error code” complaint. Inspected unit and found it to be sitting on top of microwave oven. Will need second man, due to installation issue. Both units are hardwired. Office to set return schedule, due to request for second man.; ordrng 1 TWOMANCALL (TWO MAN CALL)"

Near Geneva Dr, Austin, TX 78723
Andy  B.

Andy B.

FREEZER IKEA ISC21CNEDS00 Arrived on site for not cooling. Tested and inspected unit and found ice buildup on FC evaporator cover due to failed evaporator harness and control. Ordering parts. Office to schedule return trip as control is expart. Instructed customer to defrost unit 48 hours prior to service and how to properly do so. Customer signed waiver. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10316760 (thermistor) and 1 W10687326 (motor-evap) and 1 W10861655 (harns-wire) and 1 W11035837 (cntrl-elec) and 1 WPW10495967 (heater)

Near Oakridge Dr, Round Rock, TX 78681
Robert J.

Robert J.

REFRIGERATOR GE ZISS48DCASS "Arrived on job for freezer not freezing, upon inspection we found the the evap had a frost pattern but not build up, not freezing in freezer, upon inspection we found the compressor was not fully working,

Near Winchester Dr, Dripping Springs, TX 78620
Clif L.

Clif L.

WASHER GE GTW330ASK4WW "Arrived on site to diagnose a washer that is leaking. Found drain pump leaking, and main control not communicating with water level switch. All 3 parts will need to be replaced to complete repairs. Office to research control and switch and set return appointment.; ordrng 1 RESEARCH (MAIN CONTROL) and 1 RESEARCH (WATER LEVEL SWITCH.)"

Near Kellar Rd, Smithville, TX 78957
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for no water coming In to unit. Test unit and found water line twisted not allowing water to come in. Secured water line test unit and unit test good job complete no leaks present at this time

Near Nautical Loop, Kyle, TX 78640
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site for unit door not contacting switches. Removed and replaced inner panel and tested good

Near Lavon Bend, Austin, TX 78717
Paul R.

Paul R.

WASHER MAYTAG MVWX655DW1 Arrived onsite for the washer not powering on. I found the tub full of water and the drain pump would run when plugged in but was not pumping the water out. I removed the water and replaced the pump. I tested the unit and it is working as designed. Call complete.

Near Flying X Rd, Spicewood, TX 78669
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL EC3JHAXRL00 Arrived on site for unit with no ice. Found ice maker faulty cust bought from amazon.

Near Interlachen Dr, Austin, TX 78717
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived on site to install previously diagnosed parts. Installed new FC door. Tested function and all is working as designed. Call complete.

Near Guadalupe St, Austin, TX 78701
David  Z.

David Z.

DRYER WHIRLPOOL WED560LHW0 "Arrived on site to install previously diagnosed parts. Found new panel was damaged and had a noticeable large paint chip in it. Ordering new panel, W11310029. Will return when Panel comes in.; ordrng 1 W11310029 (panel)"

Near Guadalupe St, Austin, TX 78701
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived onnsite and replaced door. Unit is now operating as designed.

Near Guadalupe St, Austin, TX 78701
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL GI6FARXXY07 "arrived on site to install previously diagnosed and ordered parts. Upon arrival, I found that the control needed was not the control sent with me today. Will return with all prescreened parts. Ordering hv control ; ordrng 1 W11035752 (CONTROL-ELEC)"

Near Kimra Ln, Cedar Park, TX 78613
Lou S.

Lou S.

RANGE WHIRLPOOL WFG505M0BS0 "arrived on site to inspect range cooktop burners not igniting. Upon further inspection, I tested each burner and none ignited. I checked the valve switches and all were good. Checked the spark module and found it not functioning. I removed and replaced the spark module and tested all burners and all operated as designed. I tested the oven on Bake at 350 degrees and it operated as designed. No gas leaks detected during service, job completed."

Near Little Elm Trail, Cedar Park, TX 78613
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG525S0HV0 Arrived on site to test unit for front panel coming off glass. Will need to order new front panel W11247684. ordrng 1 W11247684 (FRONT PANEL )

Near Palm Cir, Austin, TX 78741
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX735SDHB00 Arrived onsite to new door to French door refrigerator from prior visit. Removed and replaced LH RC door. Reassembled. Door now sits well to cabinet switch. Both water and ice work as designed. No other issues found. All water connections were dry at time of service.

Near Shaw Ln, Killeen, TX 76542
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH31017HZ0 Arrived on site for microwave interior light flashing. Verified warranty coverage the claims department (SC). Found customer is in middle of remodeling kitchen and had unit on counter. Performed diagnostics and tested door switches. Found top interlock intermittently making contact with switch. Removed both interlocks and switches and installed new. Tested operation. All tested good.

Near Mesa Oaks, Leander, TX 78641
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for unit leaving water on dishes. Ran diagnostics and tested dispenser and failed.removed dispenser and replaced and tested good

Near Donatello Dr, Austin, TX 78729
Paul R.

Paul R.

WASHER GE WJRR4170G0WW Arrived onsite for the washer leaving clothes wet at the end of the cycle. I found the inverter control on the motor not letting the motor run at full speed in the spin cycle. The motor needs to be replaced.

Near Thurman Bend Rd, Spicewood, TX 78669
Dylan  T.

Dylan T.

REFRIGERATOR MAYTAG MFX2876DRM00 Arrived on site customer complaint was fridge not cooling very well pull the unit out pull the back off connected my gauges hi so I was at 90 Low side at 0 Found the leak at the three-way valve need to be replaced; ordrng 1 W11094466 (valve)

Near Roberto Clemente Ln, Round Rock, TX 78665
Al R.

Al R.

DRYER WHIRLPOOL WED7500GW0 Arrived to inspect dryer venting issuesCustomer also advised it takes 2 cycles to completely dry a load.I confirmed the complaint and adjusted the dryness mode that was set at 2 instead of 4.I also did a vent test and unit passed.Customer satisfied Job complete

Near Bonnet Blvd, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for water isssues. Called tech support with ongoing issues . File#7726631529"

Near Mesa Verde Dr, Austin, TX 78737
Al R.

Al R.

WASHER MAYTAG MVWB765FW3 Arrived to inspect washer leaking from valve.Confirmed the complaint and removed and replaced the housing.Reassembled and unit tested as designed.All water lines were dry at the time of service.Customer satisfied Job complete

Near Independence Creek Ln, Georgetown, TX 78633
Joseph C.

Joseph C.

OVEN WHIRLPOOL GBD307PDB09 "Arrived on site for “upper oven not working” complaint. Per previous diagnosis, removed and replaced Tod and upper fan. Tested unit. Unit is performing as designed."

Near Colorado Dr, Cedar Creek, TX 78612
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC7HS00 Arrived on site to test unit for unit making loud noise. Test unit and found bad speaker. Ordering new console W11297725 rescheduled ; ordrng 1 W11297725 (CONSOLE )

Near Carrington Dr, Austin, TX 78749
Richard P.

Richard P.

WASHER MAYTAG MVWC565FW1 Arrived onsite for the washer not completing cycles. Installed new control board and actuator and ran a calibration and washer did not test correctly. During drain and spin cycle. Drain pump shorted out the control board. Will need to return with drain pump control board and wiring harness. All need to be replaced on next visit. . ; ordrng 1 W10876600 (drain pump) and 1 W11095106 (harns-wire) and 1 W11162438 (cntrl-elec)

Near E Main St, New Braunfels, TX 78130
Luis M.

Luis M.

REFRIGERATOR MAYTAG MRT118FFFE04 "Arrived on site for no cool. Powered unit off hissing noise from back in compressor compartment,removed cover found hissing noise from cap tube at liner called tech support per tech support file #7726666522"

Near Williams St, Seguin, TX 78155
Clif L.

Clif L.

OVEN WHIRLPOOL KEBS207BBL2 Arrived on site to diagnose an oven that is giving error codes. Tested unit and found control panel shorted out.

Near Creek Loop Rd, Bastrop, TX 78602
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDT920SADM3

Near Pioneer Dr, New Braunfels, TX 78132
Luis M.

Luis M.

REFRIGERATOR GE GSS25LGMBWW "Arrived on site for multiple issues. Tested water dispenser, water dispenser working correctly,powered on icemaker ran icemaker through a cycle water passed harvest test and filled with water. Found rust on door panel due to water leaking from dispenser,rust is on door but not affecting operation of unit,found dispenser ice door not closing,removed control found failed solenoid. Checked temp in freezer reading 5° temp good. Freezer burn causing if food isn’t sealed tightly and double wrapped. Unit will need solenoid,ice door and bracket. Unable to smell any foul odor in fresh food or freezer,customer can purchase activated charcoal to remove any smells. ; ordrng 1 NEEDAUTHO (NEED AUTHO) and 1 WR02X10585 (SPRING) and 1 WR17X10706 (CRANK DOOR) and 1 WR17X11653 (ICE DOOR) and 1 WR62X10055 (SOLENOID)"

Near Dan-Jean Dr, Austin, TX 78745
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site to diagnose a refrigerator not making ice. Performed diagnostics and jumped icemaker found unit was cycling properly, but not getting water. Inlet valveWas humming but not dispensing any water. Removed and replaced inlet valve. Retested unit and icemaker is now drawing proper water. No water leaks found at time of service. Call complete."

Near Guadalupe St, Austin, TX 78701
Wesley P.

Wesley P.

DRYER WHIRLPOOL WGD6620HW0 Arrived onnsite and used feet to eliminate vibrations.

Near El Paso St, Austin, TX 78704
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site and replaced gear case, hub, wash plate, and cam kit. After replacement washer will now complete the calibration cycle. Also set washer into a manual cycle and confirmed it is operating normally. No water leaks from connections at time of service, job complete."

Near Kothmann Rd, Dripping Springs, TX 78620
Jonathan  S.

Jonathan S.

WASHER LG WT7300CV "Arrived on site for to install previous diagnosed parts. Removed both controls and installed new. Tested operation, all tested good. No water leaks detected durning service. Spoke with customer on repair."

Near Granite Springs Rd, Leander, TX 78641
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site to replace sump and motor. Replaced us,p and motor test unit and unit test good no leaks present job complete."

Near Buda, TX 78610
Al R.

Al R.

DRYER MAYTAG MEDB725BW0 Arrived to inspect door closing issues.Confirmed the complaint and removed and replaced the catch.Reassembled and unit tested as designed.Customer charged $29.95 Part and $159.99 Labor according to calculator. TOTAL $205.61 customer paid with credit card.Job complete

Near James Parker Ln, Round Rock, TX 78665
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KSCS25INSS00 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the evaporator fan and tested the unit. The unit is working as designed. I charged the customer the remaining balance for parts $156.66 + labor $115.00 + tax. Call complete.

Near Ronwood Dr, Austin, TX 78750
Andy  B.

Andy B.

DRYER MAYTAG MEDX655DW1 "Arrived on site for dryer not drying clothes well. Tested and inspected unit and found all operations are normal. Did find house vent needs to be cleaned, instructed customer on this as well use and care and practice for best performance and load sizes and settings. No repairs are needed at this time."

Near Scofield Ridge Pkwy, Austin, TX 78727
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KSSO42QTX02 "Arrived onsite for the refrigerator not crushing ice and the customer wants the icemaker replaced. I found the icemaker working as designed and no issues with it. I found the ice in the ice bin completely clumped causing the motor to jamb. I cleaned out the ice bin and let the icemaker harvest. I tested the auger on crushed ice and the unit worked as designed. I found the ice door motor not opening or closing the door. The motor assembly and the door will need to be replaced and possibly the niagra control. I quoted the customer for parts and labor to replace the ice chute door and motor with labor $395.22 + tax or ice chute door, motor, and niagra control + labor $680.05 + tax. Ordering MOTOR & DOOR-CHUTE, & NIAGRA CONTROL. Sending routing thread a message that the customer has to have an 8:00 or 9:00 appointment on Friday. They have to leave the home by 10:45am. ; ordrng 1 WP2180353 (DOOR-CHUTE) and 1 WPW10151237 (CNTRL-ELEC) and 1 WPW10546285 (MO

Near Black Wolf Run, Austin, TX 78738
Arthur B.

Arthur B.

WASHER MAYTAG MVWB855DC3 Arrived onsite for customer complaint of top load washer not starting. Ran diagnostics and found F5E1 (Lid Lock Error). Removed and replaced lid lock. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.

Near Shady Ln, Copperas Cove, TX 76522
James C.

James C.

DRYER LG DLEX2501V Arrived on site and tested operation. Found no operation from console and no power to unit. Verified correct breaker and found to be off. Turned breaker on and tested operation. Unit tests good. Job complete

Near Co Rd 258, , TX 78605
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site for unit giving lower fan speed error. Ran test with fan on high. Found drawer under shelf had top flush mouthed handles. Causing restriction on air flow with vent on. One drawer opened unit than cooled as should.removed drawer handle and tested good

Near Ember Glen Dr, Austin, TX 78726
David  Z.

David Z.

WASHER WHIRLPOOL WET4024HW0 Arrived on site to diagnose a washer not draining. Error code E2 present. Ran unit and heard drain pump screaming. Replaced drain pump and retested. Unit is now draining properly. No water leaks found at time of service. Call complete.

Near W 21st St, Austin, TX 78705
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for dented panel. Replace panel test unit and unit test good job complete.

Near Nautical Loop, Kyle, TX 78640
James C.

James C.

REFRIGERATOR LG LMXS30776S/00 Arrived on site and found freezer fan motor making a chattering noise. Upon further inspection found ice build up around fan. Customer stated the noise has been there for 2 months. Frost indicates door did not seal properly at one point and the excess frost is more than the defrost cycle can clear. Instructed customer that the unit will need to be off and thaw to clear ice build up. Job complete

Near Honey Rock Dr, Burnet, TX 78611
Paul R.

Paul R.

WASHER WHIRLPOOL WTW7000DW1 "Arrived onsite for the washer with the door not closing or locking. I found the lid locked and the unit full of water. I found no response from the control panel. I removed the control panel and found the valve harness at the control burned up and a lot of smoke damage on the inner side of the control panel. The housing, main control, and control panel will need to be replaced to complete service. Ordering W11089548 PANEL-CNTL & W11173597 HOUSING. Marking the control as UORV. .; ordrng 1 W11089548 (PANEL-CNTL) and 1 W11173597 (HOUSING)"

Near Geronimo Trail, Austin, TX 78734
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived onsite to install new FC evaporator motor assembly to French door refrigerator from prior tech’s diagnosis. Removed and replaced evaporator fan assembly. Reassembled and tested unit. Unit’s FC fan now works as designed. No other issues found. All water connections were dry at time of service.

Near Biels Loop, Killeen, TX 76542
Arthur B.

Arthur B.

WASHER MAYTAG MHW6630HC0 Arrived onsite for customer complaint of front load washer not starting due to “Loc” error. Found control panel locked. Was able to unlock control panel using control lock button on UI. Tested unit. Unit now works as designed. No other issues found. All water connections were dry at time of service.

Near Lois Ln, Kempner, TX 76539
Clif L.

Clif L.

REFRIGERATOR GE GFE28GSKKSS "Arrived on site to replace previously ordered components for refrigerator. Replaced dispenser face and control, main control board, and filter control board. Tested unit and found all parts of the products are working properly at this time. No leaks were found at time of service."

Near Watterson Rd, Bastrop, TX 78602
Al R.

Al R.

DRYER WHIRLPOOL WGD8000BW0 "Arrived to inspect dryer issues.Powered on the unit and checked the drum, heat and exhaust.With the vent tube on the unit did not have enough airflow verses without the vent tube the unit had great airflow.I discovered the customer has a massive lint buildup side the lint screen area.Customer will need to get ventilation system cleaned.Unit works properly.Job complete"

Near Plantation Dr, Round Rock, TX 78681
Kevin B.

Kevin B.

WASHER MAYTAG MVWB835DW4 "Arrived on site and inspected washer and found white residue on clothing, took multiple pictures and spoke with techline. They gave some recommendations for minimizing it. No adjustment or replacement of parts can correct issue. No water leaks detected at time of service, job complete SR7726674153"

Near Beard Ave, Austin, TX 78748
Tyler B.

Tyler B.

DRYER MAYTAG MGD6630HW0 Arrived on site for unit releasing water at end of dry cycle wetting clothes. Unit will need control to repair. Unit is stacked in built in cabinets. Will need 2 man to complete. ; ordrng 1 CNOTE (2HR) and 1 CNOTE (2MAN )

Near Heathrow Dr, Austin, TX 78759
Richard P.

Richard P.

WASHER MAYTAG MVWB835DC3 Arrived onsite for the washer making noise during spin cycle. Replaced gear case and ran diagnostics all tested good. Noise is no longer present. Complete

Near Westgate St, Seguin, TX 78155
James C.

James C.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site and tested operation. Found valves making a squealing sound when filling. Also found unit is slow to drain. When inspecting for obstructions found that the wash plate was stuck to drive shaft and once accessed found that the basket is seized to the drive shaft. Unit will need new gear case, wash plate and basket. Unit will also need new fill valve as well. I will return with drain pump and other drive system components on return visit; ordrng 1 W10752283 (washplate) and 1 W10752719 (basket) and 1 W11210459 (VALVE)"

Near Hi-Line Dr, Buchanan Dam, TX 78609
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL KCGS556ESS02 Arrived on site to test unit for flames to high. Test unit and found wrong orifices on wrong burners. Put correct orifices or correct burner and unit test good job complete.

Near Lake Stone Dr, Austin, TX 78733
Robert J.

Robert J.

DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on job for the dishwasher needed the top rack replaced, replaced per last tech. Complete"

Near Provence Pl, New Braunfels, TX 78132
Dylan  T.

Dylan T.

REFRIGERATOR LG LSXS26326S/02 Arrived on site customer complaint was fridge would not cool very well pull the unit out took the back off compressor was scolding hot and is short cycling need to order part ; ordrng 1 TCA38091801

Near River Bow Dr, Georgetown, TX 78628
Wesley P.

Wesley P.

DRYER BOSCH WTMC632SUS/02 Arrived onnsite and found unit hinge sheered. Restored by replacing hinge. All checks good.

Near Forest Trail, Austin, TX 78703
James C.

James C.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site and tested operation. Found multiple faults and unit will not drain. Ohmed motor and drain pump and found both the be in proper tolerance. Found visible failure of control. Installed new control and wash motor would not run. Installed new wash motor and tested. Unit tests good. Job complete

Near Alexander Ave, Burnet, TX 78611
Joseph C.

Joseph C.

WASHER WHIRLPOOL WFW5090JW0 "Arrived on site for “Fod error code and taking too long to wash” complaint. Inspected unit and found nothing to be obstructing drain. Found drain line to be over 12” into standpipe. This may cause a siphoning issue, that can manifest itself with Fod error code. Adjusted drain line, in standpipe to 4-4.5” and performed “CS” test. Spoke with Mike, at techline(Ref#772666770)and from his assessment of the information given, unit issue has been corrected."

Near Hancock Dr, Austin, TX 78756
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC48FMS02 "Arrived on site for cooling issue and noise. Found unit shutting itself off and on causing cooling issue and beeping noise,diagnosed unit will need the updated control kit. Installed a new updated control powered unit on unit ran through a self diagnostics and passed,compressor and fans powered on unit cooling down correctly.

Near Pemberton Way, Austin, TX 78737
Wesley P.

Wesley P.

WASHER MAYTAG MHW5630HW0 Arrived on site and found all buttons but power and selector knob unresponsive. Unable to enter diagnostics as a result. Will return with control and console. 2 man required stack units in tight space. 2 man office to reschedule. ; ordrng 1 2MAN

Near W 8th St, Austin, TX 78703
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site to diagnose a refrigerator that is not cooling. Tested unit and found refrigerant leak in RC evaporator. Compressor, evaporator, and filter dryer will all need to be replaced to complete repairs. Office will need to schedule return appointment for three hour job.; ordrng 1 CNOTES (3 HOUR JOB) and 1 SF8404 (STUB) and 1 W10832994 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)"

Near Pioneer Passage, Bastrop, TX 78602
Joseph C.

Joseph C.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for “noisy and shaking during operation” complaint. Inspected unit and found gear teeth stripped from basket and gearcase faulty. Ordering new basket. Will need to remove and replaced gearcase, basket, hub, cam, actuator and suspensions, on return visit. No leaks detected, at time of service. .; ordrng 1 W10528947 (drive hub kit) and 1 W10752719 (basket)"

Near Kira Ln, Manor, TX 78653
Robert J.

Robert J.

DISHWASHER JENN-AIR JDB8700AWP0

Near Clear Lake Dr, New Braunfels, TX 78132
Andy  B.

Andy B.

RANGE WHIRLPOOL WFG320M0BS3 Arrived on site for range light issues. Tested and inspected unit and found failed bulb. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.

Near Blessing Ave, Austin, TX 78752
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF330PAHS3 "arrived on site to inspect dishwasher dispenser issues. Upon further inspection, the customer advised that the unit dispenser isn’t dropping the detergent into the tub and it’s not draining well. I placed the unit in diagnostics showing no error codes and tested. The unit operated as designed and the dispenser functioned properly as did the element (7-9amps). Customer has a water softener so I made recommendations for detergent and rinse aid use as well as cycles to use when washing. Advised customer to purge the hot water before turning the unit on in order for all hot water to enter the unit. No water leaks observed during service, job completed."

Near Ancellotta Way, Leander, TX 78641
Dylan  T.

Dylan T.

WASHER WHIRLPOOL WTW5000DW2 Arrived on site customer complaint was washer wouldn’t do anything found the control board was bad replaced the part ran a unit everything else work great all lines are dry

Near Bend, OR
Tyler B.

Tyler B.

WASHER WHIRLPOOL WFW3090JW Arrived on site for unit in demo mode. Was able to get out of den mode. Tested 2 cycles and tested good

Near Esperanza Crossing, Austin, TX 78758
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED4950HW0 "I’ve done site I replaced start switch and this has no effect, replaced motor and this had no effect, confirm cut off is good, fuse is good, thermostat element and timer are good. Spoke with tech line and found white wire front door switch to terminal block has no continuity. A new harness will be needed to correct the issue.; ordrng 1 W11175558 (HARNESS)"

Near Airport Commerce Dr, Austin, TX 78741
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "arrived on site to install previously diagnosed and ordered parts. Due to the FC door being damaged, I removed and replaced the door and tested functions. The UI continues to not operate, but the unit is on and cooling. I pulled the unit form the wall and removed the back cover and found where a small light blue wire had been cut. I spliced the wire back together and tested and the UI is now working. I advised the builder of my findings and repairs. Unit is operating as designed. I leveled the unit and centered it in its space. No water leaks observed during service, job completed.

Near C-bar Ranch Trail, Cedar Park, TX 78613
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL WCG97US6DS00 Arrived on site to test unit for unit flames to high. Test unit and found unit needed to be converted to lp. Unit test good job complete.

Near Siesta Shores Dr, Spicewood, TX 78669
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT720PADM0 Arrived on site to test unit for unit not coming on. Test unit and found bad console and bad control board.

Near Siesta Shores Dr, Spicewood, TX 78669
Arthur B.

Arthur B.

WINE COOLER KITCHENAID KUWL204ESB00 "Arrived onsite for customer complaint of wine cooler not cooling and high temp alarm on. When arrived, found unit was off. Used UV light to locate any dye. No dye was found on welds. Contacted WPL Techline SR#7725969466 Austin and advised to check thermistor readings and sealed system. Checked both thermistors and found within ohm range. Used gauges to check pressures and found -10psi on low side and 100psi on high. Added .5oz of Freon and observed pressures. Pressures were now 0 low side and 120 high side. Advised customer to observe unit and any issues prevail, to call back."

Near River Ridge Ranch Rd, Killeen, TX 76549
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL WMH53521HB0 "Arrived on site for microwave door open close on display. Tested and inspected unit and found unit operating properly when tested, found service pointer on issue. Ordering updated interlock kit from pointer and will return.; ordrng 1 W11244490 (interlock KIT)"

Near Mt Emory Cove, Austin, TX 78759
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site for oven, lower not heating above 225°. Performed diagnostics mode and checked fault codes, confirmed software version. Performed temperature test on bake mode at 350° . Found unit having slow preheat. Powered circuit breaker off and pulled unit out. Tested bake element ohms and found at 20 ohms and broil a 15 ohms. Tested temperature sensor and found within range. Tested voltage to bake element and found none. Tested at relay and found none. Tested to control and found with range. Found failed control. Removed control and installed new. Tested unit while checking voltage to bake element and found 120 volts going to element and 30 volts coming out. Called Whirlpool tech support and spoke with Bruce to confirm voltage readings. (SR# 7726667650). Found failed bake element. Removed bake element and installed new. Tested unit and found reaching preheat temperatures. All tested good."

Near Fishing Hole Cv, Leander, TX 78641
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL KUDS01DJSS0 Arrived on site for dishwasher not operating. Tested and inspected unit and found failed controls. No water leaks present at time of service.

Near Sherbourne St, Austin, TX 78729
Wesley P.

Wesley P.

WASHER WHIRLPOOL WET4027HW0 "Arrived onnsite and successfully replaced latch. Unit is now locking, but revealed possible capacitor issue. ; used 1 W11176112 (LATCH) from stock"

Near Bluebonnet Ln, Austin, TX 78704
Lou S.

Lou S.

RANGE WHIRLPOOL WEGA25H0HZ0 "arrived on site to inspect range cooktop burners not igniting. Upon further inspection, I pulled the unit out to inspect the spark module and found where the back cover had pinched 2 wires and caused them to ground out on the chassis (photos). I advised the customer of my findings and advised that I would have to order the main harness. Ordering the main harness, main control and CNOTE-2HR JOB. Taped the wires to prevent further damage. Office to schedule return service due to PSP part. No gas leaks detected during service.; ordrng 1 CNOTE (2HR JOB) and 1 W10887379 (HARNESS, MAIN) and 1 W11205353 (CNTRL-ELEC)"

Near Marigold Ln, Cedar Park, TX 78613
Joseph C.

Joseph C.

MICROWAVE KITCHENAID KMBS104EBL02 "Arrived on site for “unit is extremely hot after use” complaint. Per my previous diagnosis, removed and replaced turntable motor, shift gaskets and turntable shaft. Tested unit. Unit is performing as designed."

Near Pavilion Dr, Cedar Creek, TX 78612
Robert J.

Robert J.

DRYER MAYTAG MEDB835DW4 Arrived on job for complaints of not heating. Found the outlet for dryer damaged. Customer to have electrician replace

Near Kinglet Ct, New Braunfels, TX 78130
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED7500GC "Arrived on site and replaced inner door panel diagnosed on previous visit, door will now stay closed during the cycle. No further repair is required at this time, job complete"

Near Aylford Ct, Austin, TX 78739
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived to inspect ice maker not producing ice.Confirmed the complaint and ran ice maker motor test and never heard the motor.Removed and replaced the the ice maker.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete Customer satisfied

Near Tascate St, Georgetown, TX 78628
Dylan  T.

Dylan T.

MICROWAVE WHIRLPOOL WMH32519HB2 arrived on site customer complaint was fan would only got one speed replaced main control board ran the unit everything else work great

Near Mantalcino Dr, Round Rock, TX 78665
Joseph C.

Joseph C.

WASHER MAYTAG MVWB765FC3 "Arrived on site for “not spinning or draining and making noises” complaint. Inspected unit and found debris between washplate and basket. Cleared debris. Found oil all over bottom of gearcase. Ordering new clutch. No leaks detected, at time of service.; ordrng 1 W10754448 (clutch)"

Near Territory Dr, Bastrop, TX 78602
Wesley P.

Wesley P.

ICE MACHINE KITCHENAID KUIC18PNTS2 Arrived onnsite and replaced resevoir and pump and increased thickness setting. All checks good. Unit is now operating as designed.

Near Janice Dr, Austin, TX 78703
Dylan  T.

Dylan T.

COOKTOP WHIRLPOOL WCG97US0DS00 Arrived on site customer complaint was that it broke replace the part ran the unit everything else worked great

Near Skyview Way, Round Rock, TX 78681
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the FC door and the center mullion. I sealed the chassis to the liner around the FC. The rails are working as designed. Call complete.

Near Belcara Pl, Austin, TX 78732
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Arrived on site for door issues. Found freezer door hinge to secured to cabinet,found screw holes stripped and screws not securing to cabinet,removed hinge found no bracket inside of cabinet and screws can can slide in and out of cabinet. Called tech support

Near Camino Vaquero Pkwy, Austin, TX 78747
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KBFC42FTS08 "Arrived onsite for the refrigerator door having a torn gasket. Replaced torn gasket on right side door and tested seal, all good. Complete"

Near Lakeview Blvd, New Braunfels, TX 78130
James C.

James C.

WASHER MAYTAG MVWB765FW2

Near Yellow Ribbon Trail, Burnet, TX 78611
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOD51EC0AS05 Arrived on site to test unit oven burning cookies. Test unit and found calibration was to +30. Turned calibration of 0 and u it test good job complete

Near Nunsland Dr, Austin, TX 78744
James C.

James C.

WASHER MAYTAG MVWB765FW2 Arrived on site and tested operation. Found clicking noise when agitating. Found dime had gotten under agitator. Removed and tested again. Unit tests good. Job complete

Near Yellow Ribbon Trail, Burnet, TX 78611
Joseph C.

Joseph C.

DRYER WHIRLPOOL WED4815EW1 Arrived on site for “not heating” complaint. Inspected unit and found element burned out. Removed and replaced element. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.

Near Southwick Dr, Austin, TX 78724
Lou S.

Lou S.

WASHER WHIRLPOOL WTW8500DC2 "arrived on site to install previously diagnosed and ordered parts. Upon arrival, the customer was not home and provided access to the garage where the unit had been moved to with no water connections, but access to electricity. I removed and replaced the the drain pump due to the motor not operating. In the process of replacing the pump, I removed the hose from the tub and found a large amount of debris wedged in the tub port going to the drain pump. I removed the debris and reassembled the unit and tested the drain pump and it operated as designed. When the customer arrived, I advised her of the issue and the repairs I had made. No water connected to the unit, job completed."

Near Wire Rd, Leander, TX 78641
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 "arrived on site to install previously diagnosed and ordered parts. Upon arrival, the customer had the unit fully defrosted. I removed and replaced the bimetal harness and diffuser and turned the power on to the unit. Unit began to cool as designed and the evaporator had a frost pattern. Leveled the unit and placed the defrost on an 8 hr defrost in test mode #7No water leaks observed during service, job completed."

Near Spotted Eagle Dr, Leander, TX 78641
Kevin B.

Kevin B.

DRYER MAYTAG MEDB855DC4 "Arrived on site and inspected dryer and found when set on normal cycle moisture sensor allows dryer to run for several minutes drops time to 2 minutes and then stops. On a timed cycle internal temperature floats between 130- 170 Degrees on the second highest temperature setting. Sent a video to CS. Found only F2 E1 Saved error. Customer was promised a new control board and replaced anyway. At this time dryer is operating normally, couldn’t find anything to account for customers experience, job complete"

Near Noack Hill, Spicewood, TX 78669
Arthur B.

Arthur B.

WASHER WHIRLPOOL WFW560CHW0 Arrived onsite for customer complaint of front load washer vibrating. Found shipping bolts still installed. Removed all 4 shipments bolts. Tested unit. Unit now works as designed. No other issues found. All water connections were dry at time of service.

Near Rusack Dr, Killeen, TX 76542
Richard P.

Richard P.

DISHWASHER KITCHENAID KDTM354DSS5 Arrived onsite for the dishwasher tripping a breaker. Replaced control board. Customer informed us that the dishwasher is set up with a arc fault interrupt breaker. This could cause the breaker to trip prematurely while the cycle is being run. Customer is getting her electrician to remove the arc fault breaker and replace it with a traditional one. Complete

Near Lee St, Seguin, TX 78155
Arthur B.

Arthur B.

RANGE WHIRLPOOL WFG505M0BS3 Arrived onsite for customer complaint of bulb broke in socket. Confirmed issue. Removed an replaced both socket and bulb. Reassembled and tested. Light now works as designed. No other issues found.

Near Add Ct, Harker Heights, TX 76548
James C.

James C.

REFRIGERATOR KITCHENAID KSSO42QTX04 Arrived on site and found ice maker turned off. Turned ice maker on and tested operation. Ice maker cycled properly and all functions test good. Instructed customer to leave the unit in a failed state if issue returns and to not turn the ice maker off as this will reset the failure. Job complete

Near Matern Ct, Horseshoe Bay, TX 78657
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "arrived on site to inspect refrigerator water dispenser. Upon further inspection, the customer advised that they can get a glass of cold water and go to get another one and the water comes out warm. I advised the customer that it’s normal due to the fact that the water has no reservoir to sit in and get cold; it cycles through a tube and once the cold water is out, it has to get cold again. I checked temps in the unit and both sections were good. I found the unit not level; therefore, I leveled it and raised the right RC door level with the left FC door. No water leaks observed during service, job completed."

Near Liberty Oaks Blvd, Cedar Park, TX 78613
Al R.

Al R.

DISHWASHER KITCHENAID KUDE60HXSS3 "Arrived to inspect dishwasher not washing.Ran diagnostics test mode and unit never filled.I opened the door and discovered a plastic obstruction underneath the float switch.Removed the obstruction and unit tested as designed, in both diagnostics test and customer mode.All water lines were dry at the time of service.Job complete Customer satisfied.

Near Oak Bend Ct, Georgetown, TX 78628
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived onsite for customer complaint of French door refrigerator runs constantly. Upon inspection, found fans are the ones running. Advised customer that unit fans run to circulate air. Unit is working as designed. No other issues found. All water connections were dry at time of service."

Near Myrtle Ct, Belton, TX 76513
Leonardo C.

Leonardo C.

OVEN AMANA AER6303MFB2 Arrived on site to replace control board. Replaced board test unit and unit test good job complete

Near Quinton Dr, Austin, TX 78747
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF330PAHB1 Arrived on site to diagnose a dishwasher that is not drying properly. Tested all parts and components and found no mechanical failures at this time. Advised homeowner on the cycles and options to use for best performance. No leaks were found at time of service and job is complete.

Near Stockade Ranch Rd, Paige, TX 78659
Kevin B.

Kevin B.

ICE MACHINE WHIRLPOOL KUIC15PHZS0 "Arrived on site and inspected ice machine and found it is dripping from water filter housing onto cutting grit, Sent a video to DW. Removing the water filter stops leaking. Customer has another filter on hand and when this one is installed there is no leaking, sent another video to DW. After correcting water set ice machine into a clean cycle and it is progressing normally. No water leaks from connections at time of service, job complete"

Near Rivercliff Dr, Spicewood, TX 78669
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WFW9550WW00 "Arrived on site for washer having long fill times and F-20 error code. Performed diagnostics mode and found cold water valve solenoid not opening. Removed failed valve and installed new. Performed diagnostics mode and ran automatic test mode. Monitor valve operation and inspected for water leaks. All tested good, no water leaks detected.

Near Gilded Crest Dr, Leander, TX 78641
Dylan  T.

Dylan T.

DISHWASHER KITCHENAID KDTM804ESS2 Arrive on site customers complaint was unit not washing good ran unit in test mode. Can’t find anything at this time to much soap in the dishwasher told her she need to run some cleaner in the unit

Near Double File Trail, Round Rock, TX 78665
Clif L.

Clif L.

DRYER MAYTAG MED8000AG0 Arrived on site to diagnose a dryer that is making unusual noise. Tested unit and found belt switch not actuating properly causing the motor to continuously try to shut off and run at the same time. Repaired belt switch and tested unit. Found all is functioning properly at this time.

Near Kaohikaipu Dr, Bastrop, TX 78602
Andy  B.

Andy B.

RANGE WHIRLPOOL WFG515S0EB0 Arrived on site for range oven heating issues and cooktop not lighting properly. Tested and inspected unit and found failed control and oven sensor for oven and failed burner heads and caps for cooktop.. No gas leaks present at time of service.

Near Carver Ave, Austin, TX 78752
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL KRSF505ESS01 Arrived on site and used housing to repair filter. All checks good.

Near W Mary St, Austin, TX 78704
Al R.

Al R.

REFRIGERATOR WHIRLPOOL GZ25FSRXYY1 Arrived to inspect ice maker not working.Confirmed the complaint and jumped the ice maker valve and motor and unit didn’t respond.Reassembled and replaced it.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete

Near W Creekbend Cove, Hutto, TX 78634
Richard P.

Richard P.

COOKTOP WHIRLPOOL WCE55US0HB01 Arrived onsite for the stovetop right rear burner not heating correctly on low setting. Replaced the switch to the burner and tested. All working properly. Complete.

Near High Sierra Dr, Seguin, TX 78155
Richard P.

Richard P.

OVEN WHIRLPOOL WOC54EC7HB01 "Arrived onsite for the oven making a rattling noise. REMOVED WALL OVEN Replaced blower motor and tested, no noise detected. Complete."

Near High Sierra Dr, Seguin, TX 78155
Kevin B.

Kevin B.

DRYER MAYTAG MEDB955FC0

Near Hucks Hideaway, Dripping Springs, TX 78620
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for dishwasher not working. Tested and inspected unit and found no voltage at unit. Checked and flipped breaker and tested unit and all operations are normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.

Near Knottingham Dr, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JFC2290VEM5 "Arrived on site for drawer issues and removal of shelves. Found door closing correctly adjusted brackets,informed customer on removal of glass shelf’s."

Near Lewis Mountain Dr, Austin, TX 78737
Lou S.

Lou S.

COOKTOP WHIRLPOOL WOS51EC0HS01 "arrived on site to install previously diagnosed and ordered parts. Due to the unit not heating properly, I removed and replace the main control, UI, and sensor and tested. The unit continues to not heat properly. I contacted Techline and spoke to Robert and advised of my findings. Robert had me test the element at the control and at the back connections and both times got 122V. Tested the broil element the same way and got the same results. Tested voltage at the control and only got 122V. Tested voltage at the outlet and got 245. When I went to plug the unit back in, the outlet arced badly. Robert advised that with the unit having a new control, the issue s going to be with the incoming voltage with at the wall or in the power cord. He provided File #7726668988. I advised the customer of my findings and advised they would need to have a licensed electrician inspect the outlet and power cord. I turned the power off the unit at the breaker for safety. Job

Near Honeywood Dr, Leander, TX 78641
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WMHA9019HN1 "Arrived on site for door and control replacement . Removed and replaced the control,powered unit, than replaced door, tested good"

Near Beaman Ct, Austin, TX 78750
Robert J.

Robert J.

WASHER WHIRLPOOL WTW8040DW0 "Arrived onsite for the washer lid damaged, replaced lid per last technician. Complete"

Near Dime Box Cir, New Braunfels, TX 78130
Richard P.

Richard P.

WASHER WHIRLPOOL WTW4850HW1 Arrived onsite for the washer making a noise during spin cycle. Ran diagnostics and found no issues. Instructed customer to not overload the washer and to not mix heavy fabrics with light fabrics. Complete.

Near Coventry Ln, Seguin, TX 78155
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WFE770H0FZ2 "Arrived n site for range, convection fan not running. Inspected unit and work area. Performed diagnostics mode and checked fault codes, found none. Tested convection fan in tested mode and found working. Tested in regular user mode and found fan working. Performed temperature test in convection bake. Found all working as designed. Tested cooktop burners. All tested good."

Near Glasscock Rd, Liberty Hill, TX 78642
Robert J.

Robert J.

TRASH COMPACTOR KITCHENAID KUCS03FTSS Arrived on job for complaints of service smell of smoke. Found motor running but ram not moving. Will need gear kit ordrng 1 882699 (gear-drive)

Near Country Estates Dr, San Marcos, TX 78666
Andy  B.

Andy B.

DISHWASHER KITCHENAID KDTM404ESS3

Near Bilboa Dr, Austin, TX 78759
Jonathan  S.

Jonathan S.

ICE MACHINE KITCHENAID KUIC18NNXS0 "Arrived on site to install previous diagnosed part. Gained access to smart valve. Removed failed valve and installed new. Tested unit and monitored for water leaks. All tested good, no water leaks detected."

Near Bear Claw, Leander, TX 78641
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KRFC704FBS00 "Arrived onsite for customer complaint of French door dual evaporator refrigerator not cooling. Found compressor not coming on. Removed compressor and installed compressor kit which contains non UV drier, process stub and Orion board. Vacuumed unit and charged with 4.65oz of R134a. Powered up unit and found HV control not allowing 3 way valve to respond. Ordering HV control and return to verify cooling. OF to R/S; ordrng 1 CNOTE (NEEDS AUTHO) and 1 W11333076 (HV BOARD)"

Near Joe Bozon Dr, Salado, TX 76571
Wesley P.

Wesley P.

DRYER HOTPOINT HTDX100G05WW Arrived onnsite and installed knob. All checks good.

Near Bridle Path, Austin, TX 78703
Kevin B.

Kevin B.

DISHWASHER KITCHENAID KDTE234GBL0 "Arrived on site inspected dishwasher and found 4/3 ran a diagnostic cycle and wash motor is not working. Replaced wash motor and dishwasher will now complete a diagnostic cycle. No water leaks from connections at time of service, job complete.

Near Onion Creek Pkwy, Austin, TX 78747
Richard P.

Richard P.

WASHER MAYTAG MVWX655DW1 "Arrived onsite for the washer gearcase leaking oil. Installed new GEARCASE, cam, actuator, belt and pulley shield. Ran calibration and tested washer. All functions tested good. Complete."

Near N Ranch Estates Blvd, New Braunfels, TX 78130
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Herrera Ct, Hutto, TX 78634
Luis M.

Luis M.

RANGE WHIRLPOOL WFG550S0HV1 Arrived on site for igniter issues. Found long delay on igniter on front right side ordering burner head assembly; and 1 WPW10515455 (BURNER HEAD)

Near Ovalla Dr, Austin, TX 78749
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WFE515S0EB2 "Arrived on site for range having error code F5-E0. Inspected unit and work area. Found door handle grill broken. Maintenance personnel stated that handle grill when moving unit and they had it on order. Found door lock in lock position with door opened. Performed diagnostics mode and tested lock operation, found latch responding. Tested all other operations. All tested good."

Near Panther Hollow Dr, Marble Falls, TX 78654
Leonardo C.

Leonardo C.

COOKTOP KITCHENAID KCGC506JSS00 Arrived on site to test unit for flames to High. Found wrong orifice got new kit and no L95 on new kit called techline and techline said we had right part number to get with trade support Sr#7726660404 spoke with Shane and she will call ; ordrng 1 PARTRESEARCH (PART RESEARCH )

Near Escavera Cove, Austin, TX 78738
Andy  B.

Andy B.

DISHWASHER KITCHENAID KDTM404ESS3 Arrived on site for dishwasher not cleaning dishes. Checked for error codes and found low water code and lower spray arm code also found sump motor assembly not operating properly. Ordering needed parts and will return no water leaks present at time of service.; ordrng 1 W10860176 (arm-spray) and 1 W10861526 (pump&motor)

Near Alegria Rd, Austin, TX 78757
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW7000DW4 Arrived on site for washer not finishing cycle. Tested unit and found unit keeps adding more time. Control and UI will need to be replaced to complete repairs. Ordering part. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11106748 (console)

Near Chris Kelley Blvd, Hutto, TX 78634
Al R.

Al R.

OVEN WHIRLPOOL WOS51ES4EB00 Arrived to inspect wall oven with no power.Confirmed the complaint and checked the fuse and the fuse did not have continuity.Ordering correct fuse W11025102.; ordrng 1 W11025102 (FUSE THERMAL)

Near Pamela Rd, Temple, TX 76502
Leonardo C.

Leonardo C.

VENTHOOD WHIRLPOOL WVW7336JS0

Near Buda, TX 78610
Tyler B.

Tyler B.

WASHER SAMSUNG WF50K7500A/ Arrived on site for unit that in loud and shaking in spin. Arrived and put unit into test spin. And right away bearing was growling. Spindle slightly bent. Unit would need new rear outer tub and spider mount.

Near Marcos Dr, Georgetown, TX 78628
Lou S.

Lou S.

WASHER WHIRLPOOL WFW5620HW0 "arrived on site to inspect washer not operating. Upon further inspection, I placed the unit in diagnostics showing error codes F0E1 & F0E5. Cleared the codes and continued with testing; however, the unit would not start. The console buzzer wasn’t operating and the start button would not work/count down. I could hear the unit attempting to start, but nothing happened. I am ordering a two man (2man) due to this unit being stacked and the area it’s in. No water leaks observed during service.; ordrng 1 CNOTE (2 MAN)"

Near Avery Ranch Blvd, Austin, TX 78717
James C.

James C.

REFRIGERATOR LG LFX31925ST/00 Arrived on site and found ice building under deli drawer. Accessed fresh food evaporator and found sound dampening mastic pad has melted down evaporator and down into drain clogging drain. Called LG tech line and spoke to David file# TCC191216555228. No repair can be made for drain issue due to tube being an internal compartment that is not accessible for replacement. Job complete

Near Freer Cove, Leander, TX 78641
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site for dishwasher not cleaning dishes. Tested and inspected unit and found failed pump motor assembly. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Hunters Lodge Dr, Round Rock, TX 78681
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRB329DMBM00 "Arrived on site for no cool. Compressor and fans running no frost forming on evaporator diagnosed unit will need compressor,drier and evaporator. Job will need 2 hrs; ordrng 1 2HRS and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10507884 (COMPRESSOR) and 1 W10920993 (EVAPORATOR ) and 1 WPW10143759 (DRIER UV)"

Near W Slaughter Ln, Austin, TX 78749
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRB329DMBM00 "Arrived on site for moisture issue. Found gasket to sealing to cabinet,remolded gasket checked door seal good."

Near W Slaughter Ln, Austin, TX 78749
James C.

James C.

REFRIGERATOR KITCHENAID KRFC300ESS03 Arrived on site and found frost build up on top of freezer door and freezer. Found gasket not sealing at top. Raised door 1/8” and warmed gasket to seal to cabinet. Unit tests good. Job complete

Near Michaelis Dr, Leander, TX 78641
Scott  M.

Scott M.

WASHER AMANA NTW4516FW3 "Arrived on site for leaking washer . Found hot water Valve Connection broken off on valve . Replaced valve ,ran diagnostics all checked normal . Job complete . Nomwater leaks detected at time of service ."

Near Bastrop Hwy, Austin, TX 78741
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW8000DW5 Arrived on sight and found lid smashed in left corner. Ordering lid to repair. Returning with hinges. ; ordrng 1 W11101059 (lid)

Near Middle Fiskville Rd, Austin, TX 78751
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED8410SW1 "Arrived on site and inspected dryer and found F01 error code caller tech sheet recommends replacing control board. After replacement dryer is operating normally again.

Near Crosscreek Dr, Austin, TX 78737
Robert J.

Robert J.

WASHER MAYTAG MVWX655DW2 "Arrived onsite for extra vibration in washer spin, upon inspection and calibration we found the basket was out of round, ordered basket assembly. Office to reschedule.; ordrng 1 W10586077 (basket)"

Near Campfire Cir, Wimberley, TX 78676
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived to install previously ordered part.After installing it the dispenser still did not dispense water.Unit will need a valve W11043013.; ordrng 1 W11043013 (VALVE)

Near Cliffbrake Way, Georgetown, TX 78626
Andy  B.

Andy B.

REFRIGERATOR JENN-AIR JFFCC72EFS00 "Arrived on site for refrigerator not making ice. Tested and inspected unit and found water fill tube with heater has wires broken. Attempted to remove and replace with new but was unable to do so successfully. Unit will need new door to complete repairs. Ordering part, office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10849513 (DOOR) and 1 W11099342 (panel-ui) and 1 W11230096 (tube-water)"

Near Aggie Ln, Austin, TX 78757
Joseph C.

Joseph C.

VENTHOOD UNKNOWN WVU37UC0FS0 Arrived on site for “no fan operation” complaint. Inspected unit and found fan motor to be faulty. Removed and replaced vent fan motor. Tested unit. Unit is performing as designed.

Near Lyndon B Johnson St, Manor, TX 78653
James C.

James C.

REFRIGERATOR LG LFX29945ST/02 "Arrived on site and installed new compressor, drier and stub. Attempted to update software and found that the board is too old to accept software update to run the new compressor. Called tech line and spoke to Phil file #TCC191216549126. Unit will also need new control and the customer can call into LG to possibly have the control covered.Unit will be left unplugged and compressor harness is not plugged in due to possible damage to compressor is unit is turned on with incorrect software. Customer is contacting LG for control coverage; ordrng 1 EBR77042503 (CONTROL)"

Near Lime Creek Rd, Leander, TX 78641
Al R.

Al R.

MICROWAVE WHIRLPOOL WOCA7EC0HZ00 Arrived to inspect issues with touch panel on unit.Confirmed the complaint and learned the touch panel issues are intermittent.Ordering W11299279 console for repair.; ordrng 1 W11299279 (CONSOLE SS)

Near Calhoun Ln, Georgetown, TX 78633
Scott  M.

Scott M.

WASHER WHIRLPOOL CHW9160GW0 "Arrived on site for leaking washer . Found water would leak out front of dispenser . No leaks found in any hoses . Ordering dispenser , cover ,draw and handle . Please call to set return .; ordrng 1 8540399 (cover) and 1 W10212603 (dispenser) and 1 W10376660 (drawer) and 1 W10726377 (handle)"

Near Brodie Ln, Sunset Valley, TX 78745
Tyler B.

Tyler B.

RANGE MAYTAG MGR6600FZ1 "Arrived on site for unit with gas small while not in use. Pulled out unit and used sniffer and soap and found line waking at wall connection, was able to get 1 full turn on line. Tighten and checked for leaks. No gas leaks on site"

Near Cullen Ave, Austin, TX 78757
Kevin B.

Kevin B.

WASHER LG WM8100HVA.ASSEEUS "Arrived on site and inspected washer and found power connector to control board is not properly seated, reattached it and washer now has power. No water leaks from connections at time of service, job complete. See sticky notes for further details"

Near Watchful Fox Dr, Austin, TX 78748
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for cooling issue. At time of visit unit cooling correctly,ran diagnostics thermistors passed,fan motors working ice bin full. Changed defrost setting to basic"

Near McCallum Dr, Austin, TX 78703
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived onsite for the refrigerator that powers off randomly. Ms stated that the cooling stops and the interior lights will not turn on. Ms stated the UI would work. I asked ms if the deli control was on when this happens and she wasn’t sure. I did a power reset on the unit and told me to try it. I gave instructions to check the deli UI if it happened again. I checked the controls and there was nothing obviously wrong. The deli UI was in good shape and no moisture had gotten in the door. I explained to ms that we would have to see the unit when it’s down to be able and identify the problem. I explained to ms that I would explain this to the office just Incase it happens again so we could possibly try and fit her in when it fails. Call complete.

Near Ranch Rd 2222, Austin, TX 78730
Wesley P.

Wesley P.

WASHER WHIRLPOOL MVWC465HW2 Arrived on site and found burr on agitator. Smoothed. Also tested and found no error codes. Recalibrated. Advised customer on use and care.

Near N Lamar Blvd, Austin, TX 78753
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site to diagnose a refrigerator that is not cooling properly. Found shorted UI causing cycling error. Replaced UI and tested unit. Found all is working properly at this time. No leaks were found at time of service.

Near Overlook Bend, Leander, TX 78641
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the FC slides. I found the switch working as designed. I found large gaps between the chassis and liner on the FC. I sealed the chassis to the liner using Whirlpool authorized sealant. Call complete.

Near Mansfield Dam Rd, Austin, TX 78734
Andy  B.

Andy B.

COOKTOP WHIRLPOOL WCG97US6HS00 Arrived on site for rear right burner going out on low (Not Right Front) adjusted flame size and tested unit. All operations are normal. Instructed customer on use and care and practice for best performance. No gas leaks present at time of service.

Near Grey Heron Ln, Pflugerville, TX 78660
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRS325SDHB01 Arrived on site to diagnose a refrigerator making excessive noise intermittently. Performed diagnostics And found no abnormal fan noises. Removed back panel cover and found compressor line touching chassis and rattling. Moved line out of the way and adjust foam insulators. Retested and all is working as designed. Call complete.

Near Harrogate Dr, Austin, TX 78759
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0AS02 "arrived on site to inspect wall oven with no power. Upon further inspection, I find the unit display blank and the power on. I turned the power off at the breaker and checked ohms to the fuse. It showed to be open. I advised the customer that the fuse would need to be replaced and once the unit is powered back up, I would inspect it more. I removed and replaced the fuse and cycled the power to the unit. Verified voltage at the control for the back & broil elements and verified voltage at the thermostat.

Near Lazy River Bend, Cedar Park, TX 78613
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived on site for unit with backed up freezer drain. Removed items and evap cover. And found rubber grommet insert was pinched in the center caused by expanding foam. Was able to free up as much space and possible for drain. Tested good

Near Millwright Pkwy, Austin, TX 78750
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW8500DC5 "Arrived on site for unit giving error once plugged in, found. To be water level sensor. Removed and replaced the control and tested good."

Near Mc Phaul St, Austin, TX 78758
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS555SIHZ01 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found water fill line frozen over. Third line and verified all parts and components are operating properly. No leaks were found at time of service.

Near Logan Dr, Leander, TX 78641
Jonathan  S.

Jonathan S.

REFRIGERATOR LG LMXS30776S.ASBCNA0 "Arrived on site for refrigerator, freezer developing in freezer. Performed diagnostics and inspected ice in FC. Found ice buildup on left side of evaporator. Found ice caused by upper ice maker air flow. Found issue caused by door not aligning with air vent. Found unit out of square. Lowered leveling legs and align door with vents. Tested operation, all tested good. No water leaks detected durning service. Spoke with customer on repair."

Near Texon, TX
Clif L.

Clif L.

WASHER WHIRLPOOL WFW6620HC0 Arrived on site to diagnose a washer that is shaking abnormally. Found shipping bolts not removed at time of install. Removed bolts and tested unit. Found all is working properly at this time. No leaks were found at time of service.

Near Acacia Dr, Leander, TX 78641
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for poor drying . Ran diagnostics cycle ,all checked normal . Heater is coming on . No error codes . Tenent is not using rinse aid . Instructed on rinse aid . No water leaks detected at time of service . Job complete ."

Near W Slaughter Ln, Austin, TX 78749
Leonardo C.

Leonardo C.

DISHWASHER GE GDT695SSJ2SS Arrived on site to test unit for unit leaking. Replaced transition piece and cover

Near Devils Fen Cove, , TX 78738
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to test unit for butting not working. Test unit and found display working but power button not responding. Replaced console test unit and unit test good job complete.

Near Linden Loop, Driftwood, TX 78619
Richard P.

Richard P.

RANGE JENN-AIR JGRP436WP02 Arrived onsite for the oven not holding temperature. Attempted to replace oven burner that was previously ordered but found that part was incorrect. Ordered new parts W10878504 oven burner. Office to reschedule.; ordrng 1 W10878504 (burnr-oven)

Near Kuehler Ave, New Braunfels, TX 78130
James C.

James C.

DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site and found panel dented. Replaced panel and found when removing handle studs that there was so much lock tite in the threads that the heads snapped off and had lock tite on the back sides of the screw heads. Unit will need new studs and screws to complete repair. Customer has put handle away and the plastic protective cover is still on the panel until handle is replaced. ; ordrng 2 W10826179 (screw)s and 2 W11157086 (STUD)s

Near Palo Blanco Creek Ln, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WFG515S0ES1 "Arrived on site for range oven not maintaining temperature. Performed temperature test on bake mode at 350°. Measured 1st 3 cycling temperatures, found average temperature at 345°. Checked calibration and found unit had been calibrated down 10°. Set back to factory settings. Spoke with customer on user care guide. All tested good."

Near Barlow Dr, Liberty Hill, TX 78642
Al R.

Al R.

OVEN WHIRLPOOL WOS51EC7HW01 Arrived to inspect wall oven with loss of power.Customers son was onsite and advised the unit came back to life on 12/15/19.Customer does have a separate oven next to the newly installed wall oven and possibly sharing voltage.Customer advised the issues my be electrical and need to seek an electrician if it occurs again.All aspects of the wall oven work as designed.Job complete

Near Allen Cir, Georgetown, TX 78633
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived to pick up temp logger. Office to retrieve number and service manager to call Techline. All water connections were dry at time of service.; saved tckt

Near Tahuaya Dr, Harker Heights, TX 76548
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Arrived on site for door handle issue. Found screw hole stripped and defective,removed defective door handle installed new door handle checked door operation good"

Near Nueces St, Austin, TX 78705
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived on site for ice building up at diffuser and top shelf freezing stuff . Found diffuser door not closing . Replaced diffuser door and ran test cycle . All is checking normal . No water leaks detected at time of service . Job complete .

Near W Village Ct, Austin, TX 78744
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF130PAHB0 Arrived on site to diagnose a dishwasher that is not drying properly. Found broken wire connection preventing heater from receiving power. Repaired wiring and tested unit. Found all is working properly at this time. No leaks were found at time of service.

Near Hopen Cove, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF757SDHV00 Arrived on site for loud noise. Power cycled unit found damper control making loud noise diagnosed unit will need a new damper control. ordrng 1 WPW10479155 (DAMPER CONTROL)

Near Ovalla Dr, Austin, TX 78749
Andy  B.

Andy B.

DISHWASHER GE GDF510PSB2SS Arrived on site for refrigerator with loud and dishwasher not cleaning properly.

Near Cantera Way, Round Rock, TX 78681
Wesley P.

Wesley P.

OVEN JENN-AIR JJW2430DS01 Arrived onnsite and replaced glass and cleaned broken glass. All checks good. Unit is now operating as designed. Advised accordingly.

Near Clawson Rd, Austin, TX 78704
Kevin B.

Kevin B.

DRYER LG DLGX7601KE "Arrived on site and inspected dryer and found start button is unresponsive, disassembled control panel and found touchpoint for haptic feedback is crushed and pointing off center. After straightening and reattaching control panel surface button is now operating normally. Job complete"

Near Iron Bridge Dr, , TX 78652
Robert J.

Robert J.

DRYER MAYTAG MED6630HC0 "Arrived onsite for the dryer not turning upon inspection we found the dryers belt had gone loose due to a tensioner being off the axel, replaced tensioner, did not move dryer to fix due to size and placement, put dryer back together and retested which worked. Complete"

Near Hilltop Dr, Wimberley, TX 78676
Joseph C.

Joseph C.

OVEN WHIRLPOOL WEE745H0FS2 "Arrived on site for “F8E0 error code” complaint. Inspected unit and found fan and control to be shorted, at fan control circuit. Removed and replaced fan motor and control. Tested unit. Unit is performing as designed."

Near Lyndon B Johnson St, Manor, TX 78653
Tyler B.

Tyler B.

MICROWAVE KITCHENAID KOCE500ESS06 "Arrived on site for unit with door closing issues. Found no issue with closing but cyst pointed out micro door is crooked. Confirm right side of microwave door is 1/4” lower than left side. Will need door skin to correct. Custer also pointed out dents in oven door, was able to get pics of dents and microwave door, oven door would need authorization past 30day cosmetic. Also found bottom vent trim is missing as well. Office to reschedule ; ordrng 1 CNOTE (PART AUTHO ) and 1 CNOTE (OFFFICE RS) and 1 W10687342 (door/mw) and 1 W10771242 (glass-door) and 1 WPW10351279 (vent-oven)"

Near Summerhill Cove, Austin, TX 78759
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site for refrigerator not dispensing water. Tested and inspected unit and found air in lines going to dispenser. Flushed air out. All operations are normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.

Near Alegria Rd, Austin, TX 78757
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site and tested operation. Unit has a trickle of water from dispenser. Found when removing filter the valves in the filter head do not seal. Installed bypass and water flows properly. Unit has failed filter head. Installed new filter housing assembly and tested. Unit tests good. Job complete

Near Rowan Dr, Georgetown, TX 78628
Clif L.

Clif L.

RANGE WHIRLPOOL WFC150M0EB3 Arrived on site to diagnose a range that is giving miswired home error code. Tested unit and found inproper voltage through L2. Checked breaker box and found range breaker not resetting on one side properly. Homeowner will need to have breaker replaced to complete repair.

Near Cherry Hollow Dr, Leander, TX 78641
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF989SDAF02 Arrived onsite to install new LED modules to french door refrigerator from prior tech’s diagnosis. Removed and replaced all 5 modules. Reassembled. Lights now illuminate as designed. No further issues found. All water connections were dry at time of service.

Near Brayson Oaks Dr, Belton, TX 76513
James C.

James C.

MICROWAVE WHIRLPOOL WMH32519HZ2 Arrived on site and tested operation. Customer stated display went out but functions work just do not know time cooking for or time left in cook cycle. Installed new control and display. Job complete

Near Archer Ln, Georgetown, TX 78633
Al R.

Al R.

WASHER WHIRLPOOL WFW6620HW0 Arrived to inspect noises during washing.Customer explained the noise sounds like a unbalanced noise.I put the unit in diagnostics test mode and go an F0E5 off balanced load.Unit had no other errors.Diagnostics test mode tested properly.All water lines were dry at the time of service.Job complete

Near Muster Bnd, Georgetown, TX 78626
Luis M.

Luis M.

REFRIGERATOR LG LFX31925SW/00 "Arrived on site for faulty compressor. Pierced low side line pressure reading +40 diagnosed faulty compressor, removed compressor and drier,installed a new compressor an drier,installed updated control,installed updated software with jig. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly.

Near Cohoba Dr, Austin, TX 78748

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