Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8232 customer reviews

Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG525S0HS1 "Arrived on site to test unit for left front burner not igniting. Test unit and Lund bad ignitor, replaced burner head with ignitor test unit and unit test good job complete"

Near Buda, TX 78610
Clif L.

Clif L.

WASHER MAYTAG MVWX655DW1 Arrived on site to diagnose a washer that is not always completing spin cycles. Tested all parts and components and found no mechanical failures at this time. Advised homeowner on best loading procedures to prevent out of balance loads. No leaks were found at time of service.

Near S Ave C, Elgin, TX 78621
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived on site for unit dripping at dispenser. Inspected unit and found that dispenser facade was not totally locked into dispenser plate. Corrected and tested. All operations are now normal and all water connections are dry.

Near Winding Way Dr, Georgetown, TX 78628
Joseph C.

Joseph C.

RANGE WHIRLPOOL WFG550S0HZ1 "Arrived on site for “damaged front panel” complaint. Inspected unit and found dented front panel. Removed and replaced front panel. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Monterosso Dr, Austin, TX 78754
Andy  B.

Andy B.

DISHWASHER KITCHENAID KUDD01DPPA0 "Arrived on site for dishwasher upper drawer not pumping water. Tested and inspected unit and found upper drawer control not failed and not responsive. Customer stated that when it does work it does not drain as well. Customer stated bottom drawer is very loud. Found failed pump and motor assembly. Found control is discontinued. For motor assembly found on parts list that when replacing parts 15,16 and 23 needs to be ordered and replaced with it. Those parts are also discontinued. Customer paid service fee of $119.06 after tax in full by check. No water leaks present at time of service."

Near Masters Pkwy, Spicewood, TX 78669
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site and found unit drain clogged with glass. Repaired by swapping pumps. Unit is now operating as designed.

Near Maidenstone Dr, Austin, TX 78759
Andy  B.

Andy B.

ICE MACHINE KITCHENAID KUIC15PRXS2 Arrived on site for ice machine not cutting ice properly/wet ice. Tested and inspected unit and found failed reservoir pump leaking and dripping on ice also found issues with grid not cutting properly and weak recirculating pump. Ordering pump. Office to schedule. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (NEEDS AUTHORIZATION ) and 1 WP2313705 (PUMP)

Near Azure Shores Ct, Austin, TX 78732
Robert J.

Robert J.

RANGE KITCHENAID KFED500EBS03 Arrived on job to install new parts ordered by previous technician. Installed all 4 legs and mr approved range height. Tested good . Complete

Near Lorne Rd, Canyon Lake, TX 78133
Robert J.

Robert J.

REFRIGERATOR IKEA IX5BBEXDS01 Arrived on job for complaints of right hand door rubbing. During testing found that the door is damaged and need to order a new door. Ordered parts. Office to reschedule. ; ordrng 1 LW10721542 (dor-fip)

Near Inspiration Dr, New Braunfels, TX 78130
Andy  B.

Andy B.

REFRIGERATOR JENN-AIR JFX2897DRM02 Arrived on site for refrigerator not making enough ice. Tested and inspected unit and found all operations and temperatures normal. Customer stated that One of her daughters uses 1/3 of a good size jug worth of ice every morning and other daughter uses about a glass of ice each morning and customer feels that ice bin should fill up faster. Called tech line and Adrian (SR#........) Made aware of stated issues and what was found. Was instructed that unit is operating as designed. And to instruct customer that there is a fast ice option that they can use when needed. Did as instructed. Contacted DW and was instructed not to change customer another service fee at this time. Customer is aware that if we come out again for same issue and operations are normal there will be service fee. No water leaks present at time of service.

Near Val Verde Dr, Austin, TX 78732
Al R.

Al R.

WASHER GE GFWR2705H1MC Arrived to inspect washer issues.Disassembled and noticed the unit will require a bearing job.Advised customer of the findings and customer opted to simply purchase another washer due to age of unit.Charged customer service fee of $119.06 for diagnostics fee.Job complete

Near FM2657, Briggs, TX 78608
James C.

James C.

REFRIGERATOR KITCHENAID KFIS29PBMS00 Arrived on site and tested operation. I found that the u it powers up and compressor runs but has an odd rattle when cooling in fresh food but sounds proper for freezer evaporator. I also found pressures out of range for fresh food and normal for freezer. Compressor is defective and will require replacement. Repair will require 2 hours; ordrng 1 CNOTE (2 HR SS REPAIR) and 1 TJ90SF8404 (STUB ) and 1 W10276644 (compressor) and 1 WPW10143759 (dryer)

Near Regatta View Dr, Jonestown, TX 78645
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site and replaced evaporator motor diagnosed by previous technician, confirmed evaporator fan in freezer is now operating normally. found picture uploaded on 8/20/19 showing frost buildup on fresh food evaporator. Spoke with DW and will need to replace fresh food thermistor and evap cover. reconnected power to refrigerator and it will take 24 hours for it to reach temperature, no water leaks from connections at time of service. TAKE A PICTURE OF THERMISTOR LOCATION AND ADD SCREWS TO TABS ON EVAPORATOR COVER, Ordering evap cover and thermistor ; ordrng 1 W11033168 (harns-wire) and 1 WPW10389152 (support) and 1 WPW10501260 (cover-evap)"

Near Ridge Canyon Dr, Schertz, TX 78154
Andy  B.

Andy B.

VENTHOOD KITCHENAID kird861vss1 "Arrived on site for vent hood not coming on and not going back down. Tested and inspected unit and found failed switch. Quoted customer $355.62 after service and labor, part and tax. Customer approved estimate. Removed failed part and replaced with new. Tested unit and all operations are normal. Customer paid in full on CC. No other repairs are needed at this time."

Near Pedernales Dr, Spicewood, TX 78669
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to test unit for unit giving bad smell. Test unit and found unit not draining. Removed water and found glass in drain motor removed glass test unit and unit test good job complete.

Near Bankhead Dr, Austin, TX 78747
Wesley P.

Wesley P.

DRYER GE GTX22EASK0WW Arrived on site and replaced blower and motor assembly. All checks good. Unit is now operating as designed.

Near Tamarron Blvd, Austin, TX 78746
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to test unit for open close door error. Test unit and found bad board. Replaced board test unit an dunit test good job complete.

Near US-290, Austin, TX 78736
Tyler B.

Tyler B.

RANGE WHIRLPOOL AGR5330BAS3 "Arrived on site for unit constantly sparking and arching. Found igniter open a grounding out, replaced igniter and spark module and tested good, no gas leaks on site"

Near Borromeo Ave, Pflugerville, TX 78660
Clif L.

Clif L.

RANGE WHIRLPOOL WFG320M0BW0 Arrived on site to diagnose an oven that is not lighting. Tested unit and found failed fake igniter. Replaced igniter and tested unit. Found all is functioning properly at this time.

Near S Robinson St, Taylor, TX 76574
Leonardo C.

Leonardo C.

COOKTOP JENN-AIR JGD3536GS00 Arrived on site to test unit for burners igniting. Test unit and found bad spark module. Replaced module test unit and unit test good job complete.

Near Cedar Ridge Dr, Austin, TX 78741
Tyler B.

Tyler B.

COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site for knob drop off

Near Zamora Rd, Leander, TX 78641
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRSA71CIHZ00 Arrived to install previously ordered parts.Sealed the freezer cabinet and removed and replaced the the diffuser.Reassembled and unit tested as designed.Job complete

Near Chalice Well Dr, Pflugerville, TX 78660
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED5620HW0 "Arrived on site and found dryer is rattling during operation. Rattle is coming from where the motor mount next contact with the lower panel. Disassembled dryer and added sound pads between motor mount and dryer cabinet bottom panel. Also added pad underneath fan shroud , and around vent tube where it passes through rear bulkhead. Also added self tapping screws to the left-hand side of the motor mount. This represents all recommendations given by tech line, no further adjustment or repair can be done to correct the issue. No lint found at time of service, job complete"

Near Clairmont Dr, Austin, TX 78749
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and found door is not closing properly, found catch is loose and after correcting door is operating properly. No water leaks detected at time of service, job complete"

Near Clairmont Dr, Austin, TX 78749
James C.

James C.

VENTHOOD KITCHENAID KVWB400DSS2 Arrived on site and tested operation. I found that the lights were not working but would flicker when the harness is moved. Checked harness and found to be good. Inspected lights and found that when moving the pigtails on lint they would come on. Unit will need both lights to repair; ordrng 2 W11109591 (light)s

Near Apache Tears, Horseshoe Bay, TX 78657
Scott  M.

Scott M.

DISHWASHER JENN-AIR JDTSS244GP0 Arrived on site for door not closing properly . Found tub damage on right side . Ordering tub .please call to set return .; ordrng 1 W10681513 (tub-dishwr)

Near Rundell Pl, Austin, TX 78704
Paul R.

Paul R.

OVEN WHIRLPOOL WOS51EC0AS04 Arrived onsite for the oven with the temp not hot enough. I tested the oven at 350 degrees and found the unit cycling between 336 - 383 degrees leaving the oven with a 359.5 degree average temp. I explained to the customer that the oven was actually running hot. I put a -10 degree offset in the oven. Call complete.

Near Iveans Way, Austin, TX 78717
Leonardo C.

Leonardo C.

DISHWASHER IKEA IUD7070DS3 Arrived on site to test unit for unit not starting. Test unit and found wire nut melted. Replaced wire nut test unit and unit test good job complete.

Near Southern Oaks Dr, Austin, TX 78745
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Arrived on site to diagnose a refrigerator that is leaking. Found icemaker broken and water valve assembly seeping causing unit to freeze over. Replaced both icemaker and valve and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Jason Dr, Taylor, TX 76574
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived onsite for customer complaint of dishwasher not draining. Removed drain pump and found drain fins broken. Removed and replaced drain pump. Also cleaned out drain hose. Reassembled and tested unit. Unit now drains as designed. No other issues found. All water connections were at time of service.

Near Alabaster Dr, Killeen, TX 76542
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL WCG97US6HS00 Arrived on site to test unit for knobs broken. Test unit and found knobs broken not allowing burners to turn on. Replaced knobs test unit and unit test good job complete.

Near Clintons Cloud Ct, Austin, TX 78733
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site to test unit for door not closing correctly. Test unit and found broken hinge. Replaced hinge test unit and unit test good job complete.

Near Thornless Cir, , TX 78610
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRT106TFDW01 "Arrived onsite for “not cooling” complaint. Inspected unit and found to not be cooling inspected evaporator, compressor and all exposed sealed system components. Could find no evidence of leaking refrigerant. Start device was struggling to start compressor. Tried five different start devices. Would not start compressor. All pins ohm correctly. Suspect locked compressor. Ordering new compressor kit, uv drier, access valve and evaporator. This is a model with drain pan mounted to top of compressor. Could not find mounting kit. Will need to perform parts research for kit. Will need sealed system tech, with two hour call, as well.; ordrng 1 PARTSRESEARCH (DRAIN PAN MOUNTING BOLT KIT FOR TOP OF COMPRESSOR) and 1 SEALEDSYSTEMTECH (SEALED SYSTEM TECH) and 1 TJ90SF8404 (ACCESS VALVE) and 1 TWOHOURCALL (TWO HOUR CALL) and 1 W10836706 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)"

Near W Rundberg Ln, Austin, TX 78753
Joseph C.

Joseph C.

MICROWAVE WHIRLPOOL WMH32519CB1 "Arrived on site for “no power to unit” complaint. Actual complaint, was not heating. Found transformer shorted. Ordering new magnetron, capacitor, diode and transformer. Will need authorization. Office to set return schedule, due to need for authorization.; ordrng 1 NEEDSAUTHORIZATION (NEEDS AUTHORIZATION) and 1 W10836753 (transformr) and 1 W10850446 (capactr-mg) and 1 W11256462 (diode) and 1 WPW10693025 (magnetron)"

Near Garden Rose Path, Austin, TX 78754
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for customer complaint of fresh food section not cooling and condensation near ice maker. Found test 39 showed RC evap thermistor open, ordering fan motor with thermistor. ordrng 1 W11087438 (motor-evap)"

Near Cosmos Ln, Driftwood, TX 78619
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRX735SDHV00 Arrived on site for unit is not cooling properly and not making ice properly.33 degrees in fresh foodand still calling for cooling. Icemaker is overfilling causing cubes to jam.All water connections were dry.; ordrng 1 W11043015 (panel-ui) and 1 W11043763 (cntrl-elec)

Near Belfalls Dr, Georgetown, TX 78633
Robert J.

Robert J.

RANGE KITCHENAID KGCU467VSS02 Arrived on job to install parts ordered by previous technician. Installed new panel and oven tested fine and no leaks detected. Complete

Near Curvatura, Canyon Lake, TX 78132
Brandon C.

Brandon C.

DRYER MAYTAG MEDB835DW4 "Arrived on site for customer complaint of unit not working, found loose connection at wall from last repair, I plugged unit in, unit tested good."

Near Klett Ranch Rd, Johnson City, TX 78636
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for loud noise issue. Ran diagnostics found noise present with freezer fan motor running. Removed drawers found no ice build up on cover,removed cover found ice on,h around fan blade causing noise good frost pattern on evaporator and no cooling issue. Removed ice build,reassembled unit,ran diagnostics changed defrost setting to basic,ran fan test no odd noise unit working as designed"

Near Leaping Holly St, San Marcos, TX 78666
Joseph C.

Joseph C.

WASHER AMANA NTW4516FW3 "Arrived on site for “overflowing tub, onto floor/tenant heard something drop” complaint. Inspected unit and found pressure hose not inserted all of the way, onto control. Reinserted. Tested unit for complete wash cycle. Could not get unit to act abnormal. Unit appears to performing as designed. Noise was caused by shifting of splutch, on gearcase and is normal. No leaks detected, at time of service."

Near E Parmer Ln, Manor, TX 78653
Arthur B.

Arthur B.

WASHER MAYTAG MVWB835DW3 Arrived onsite for customer complaint of top load washer squealing on spin cycle. Tested issues and confirmed issues. Tested unit on test 12 to bring basket to full speed. Squealing went away after unit sped up. Advised to clean washer basket to rid of calcium deposits on bearing shaft. No other issues found. All water connections were dry at time of service.

Near Cartwright Loop, Killeen, TX 76543
Wesley P.

Wesley P.

RANGE WHIRLPOOL WEG730H0DS0 Arrived on site and found unit with cooling fan failure. Replaced unit cooling fan. All checks good.

Near Audane Dr, Austin, TX 78727
James C.

James C.

COOKTOP KITCHENAID KGCU467VSS02 Arrived on site and found just over 11” of water column pressure. Called tech line and spoke to Dave #7725654467. Recommends installing new manifold. Manifold will require 2 techs to replace. ; ordrng 1 LABOR (2 MAN) and 1 W11106948 (regulator) and 1 WPW10402611 (manifold)

Near Grey Mountain Pass, Leander, TX 78641
Tyler B.

Tyler B.

MICROWAVE JENN-AIR JMC2430WS01 Unit will need new console panel. ; ordrng 1 CNOTE (OFFICE RS) and 1 W10328721 (panl-cntrl)

Near Pickwick Ln, Austin, TX 78746
Brandon C.

Brandon C.

OVEN ELECTROLUX EW30EW55GS5 "Arrived on site for customer complaint of f14 error code and oven not working, found faulty UI control panel. I replaced UI control, unit tested good.

Near Sunset, Johnson City, TX 78636
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for no lights in freezer. Found defective freezer led,removed defective led,installed a new led module powered unit on lights in freezer and fresh food working correctly"

Near Rei Tang Loop, Kyle, TX 78640
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FBS00 "Arrived on site for cooling issue in fresh food. Customer defrosted unit,after unit was defrosted fresh food is cooling correctly,per customer fresh food stopped cooling freezer was good,he could hear a loud noise from fresh food compartment and unit stopped cooling in fresh food. Diagnosed fresh food was not defrosting correctly and unit will need a new evaporator cover and update control. Installed a new cover,secured thermistor to correct location on suction line using a zip tie,installed updated control board,changed defrost setting to basic. Repair covered u fee AUTHO S27311 2xL; ordrng 1 CNOTE (S27311 2xL), used 1 W11167902 (COVER) from stock"

Near Muskogee Bend, New Braunfels, TX 78132
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL JF42NXFXDW02 Arrived on job to install parts ordered by technician. Was able to salvage leveler leg and able to level refrigerator to customer specs.

Near Chelsea St, New Braunfels, TX 78130
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Arrived onsite for the refrigerator with the FC frosting up. I found the door slides defective causing the door not to close tight and seal properly. I replaced the door slides. I found the door gasket sealing properly and no other warm air leaks. There were no water leaks present at the time of service. Call complete.

Near Bella Toscana Ave, Lakeway, TX 78738
Brandon C.

Brandon C.

RANGE GE CT9800SH4SS "Arrived on site to replace UI control panel, after replacing unit tested good."

Near Canyon View Rd, Dripping Springs, TX 78620
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site for weak water pressure at dispenser. Replaced weak in.et isolation water valve. All water connections were dry.

Near Bluestem Dr, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for no cool in fresh food. Freezer cooling correctly,temp in freezer 5° fresh food reading 45° removed cover found no frost on fresh food evaporator,ran test 4,test 4 passed good frost on evaporator. Called tech support ran fresh food thermistor test reading open,thermistor was recently replaced. Unplugged thermistor reinstalled harness ran diagnostics thermistor passed,ran thermistor test multiple times all passed after reconnecting harness per tech support unit working. Powered unit on watched frost form on evaporator before reassembling fresh food compartment Sr#7725781600"

Near E Zipp Rd, New Braunfels, TX 78130
Arthur B.

Arthur B.

RANGE WHIRLPOOL WEE750H0HV1 Arrived onsite for customer complaint of UI assembly on range not loading not allowing oven use. Attempted to reset breaker and found UI still will no load. Unit will need UI assembly to complete repair. OF to R/S once part is available. ; ordrng 1 W11335275 (UI ASSEMBLY BLACK STAINLESS)

Near S Cliffwood Cir, Belton, TX 76513
Arthur B.

Arthur B.

RANGE WHIRLPOOL WEE750H0HZ0 Arrived onsite for customer complaint of UI panel on range freezing up. Tested unit and confirmed panel will not advance on certain functions. Powered cycled unit from breaker. Turned breaker back on. All functions and features not work on UI. No other issues found.

Near Fox Glen Ln, Temple, TX 76502
Thomas L.

Thomas L.

REFRIGERATOR KENMORE 795.7904331 Arrived on site for no cool condition. Found that the compressor was running but removing no heat. Unit will need a new compressor. Another note about this fridge is the fan was not running in the freezer which could be a fan or a control board.

Near Williams Dr, Georgetown, TX 78633
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS315SDHB00 Arrived on site today no say refrigerator that is making unusual noise. Found no mechanical failures with unit at this time and all parts and components operating properly. Advise homeowner on possible noises. No repairs are needed at this time and no leaks were found at time of service.

Near Coffee Berry Dr, Georgetown, TX 78626
Kevin B.

Kevin B.

WASHER MAYTAG MVWX655DW1 "Arrived on site and found saved error codes for lid lock and basket speed fault. Set washer into a diagnostic cycle and found drive motor has failed. After replacement washer will now complete an automatic test cycle, ran a calibration also and washer is working normally. No water leaks from connections at time of service, job complete"

Near Willers Way, Austin, TX 78748
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDFE104DBL2 Arrived on site to replace control board and sump and motor. Replaced both parts test unit and unit test good job complete.

Near One Oak Rd, Austin, TX 78749
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFC302ESS00 Arrived on site to replace previously ordered parts for refrigerator. Found damper closed when I arrived at home and tested unit through diagnostics. Found all parts and components are operating properly. Made temperature adjustment through diagnostic settings and all is now working properly. No leaks were found at time of service.

Near Barefoot Park Ln, Georgetown, TX 78628
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF330PAHS1

Near Estancia Pkwy, Manchaca, TX 78652
Arthur B.

Arthur B.

MICROWAVE WHIRLPOOL WMH75021HZ1 Arrived onsite for customer complaint of OTR microwave not fan not working. Confirmed issue. Removed and replaced control and blower fan motor. Reassembled and tested. Unit now works as designed. No other issues found. All water connections were dry at time of service.

Near Vintage Way, Harker Heights, TX 76548
Scott  M.

Scott M.

RANGE WHIRLPOOL WFC310S0ES1

Near Estancia Pkwy, Manchaca, TX 78652
Lou S.

Lou S.

WASHER MAYTAG MVWB855DC3 "arrived on site to inspect washer making funny sound, spraying on the lid and the door lock not functioning. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed. I placed the unit in manual test mode and tested the recirculating pump and it appears that it is operating as designed. I could not duplicate what the customer described as water spraying onto the lid. The noise the customer is hearing is normal agitation noise, but it did sound as if hears were grinding. I am ordering the tub ring, recirculating pump, gearcase and clutch. No water leaks observed during service.; ordrng 1 W10754448 (clutch) and 1 W10811956 (GEARCASE) and 1 W10915703 (water pump) and 1 W11161993 (TUB RING)"

Near Buffalo Trail, Liberty Hill, TX 78642
Joseph C.

Joseph C.

DRYER WHIRLPOOL WED7500GC0 "Arrived on site for “door not closing” complaint. Inspected unit and found door switch is broken. Ordering new door switch. Will install door parts, on return visit. ; ordrng 1 WP3406107 (switch-dor)"

Near Lansdowne Rd, Austin, TX 78754
Tyler B.

Tyler B.

OVEN KITCHENAID KEBU107SSS03 Arrived onsite for bake element replacement. Replaced element and tested good.

Near Atwater Cove, Austin, TX 78733
Clif L.

Clif L.

WASHER WHIRLPOOL WTW7000DW4 Arrived on site to diagnose a washing machine that is not filling with water. Found water valve solenoid failed. Replaced water valve assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Chris Kelley Blvd, Hutto, TX 78634
Arthur B.

Arthur B.

WASHER MAYTAG MVWX655DW1 "Arrived onsite for customer complaint of washer it draining properly. Removed drain pump and found pins stuck in drain channel. Cleared out drain and tested unit. Found drain pump intermittently will drain water. Also found drain pump making loud noises. Unit will need drain pump. All water connections were dry at time of service.; ordrng 1 W10876600 (drain pump)"

Near Cummings Ave, Copperas Cove, TX 76522
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL KRFC704FPS00 "Arrived on site to replace previously ordered parts. Found sealed system operating properly and full defrost failure on RC evaporator. This is caused by communication failure between controls and sensors. Main control, Orion board, and RC evaporator cover will need to be replaced complete repairs.; ordrng 1 CNOTES (CL ONLY) and 1 W11131873 (cntrl-elec) and 1 W11333076 (CONTROL)"

Near San Marco Trail, Georgetown, TX 78628
Paul R.

Paul R.

RANGE WHIRLPOOL KDRS483VSS04 Arrived onsite for the oven to replace the previous diagnosed parts. I replaced the small oven light and tested it. The light is working as designed. Call complete.

Near Shoreview Cove, Austin, TX 78732
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL WCG97US6HS00 Arrived on site to test unit for unit not getting high flames. Found center burner had wrong orifices. Left lp kit and advised to replace.

Near Chloes Bloom Bend, Austin, TX 78738
Joseph C.

Joseph C.

RANGE AMANA AGR5330BAB3 "Arrived on site for “grates not fitting correctly” complaint. Inspected unit and found grates bent. Removed and replaced grates. Unit is performing as designed. No leaks detected at time of service.

Near Yabers Ct, Austin, TX 78725
Scott  M.

Scott M.

DRYER AMANA NED4655EW1 Arrived on site for timer not advancing . Unit is heating up but timer keeps running . Replaced timer and tested unit as normal . Also recommended to have vents cleaned .

Near Marble Creek Loop, Austin, TX 78747
James C.

James C.

REFRIGERATOR FRIGIDAIRE FFTR1821TW5 Arrived on site and found lower section of freezer opening has large gapping and top half has been silicones but has too much and the excessive buildup was not allowing the top of the gasket to seal. Cleaned old silicone up and found that the corners of the gasket do not touch and are allowing air to get into freezer causing ice build up. Silicone lower section of opening and will need to return with the freezer gasket to complete repair ; ordrng 1 242193203 (gasket-frzr door)

Near Ranch Rd 1431, Marble Falls, TX 78654
Tyler B.

Tyler B.

REFRIGERATOR GE GFE29HSDASS "Arrived on site for not accepting filter. Found head faulty replaced filter head and tested good, no leaks on site"

Near Mt Bonnell Rd, Austin, TX 78731
Leonardo C.

Leonardo C.

RANGE GE JKS3000DN1BB Arrived on site to test unit for oven not coming on. Test unit and found bad control board shorting out. Will need to order new board WB27X33654 office to reschedule. ; ordrng 1 WB27X33654 (CONTROL BOARD )

Near Beachmont Ln, Austin, TX 78739
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRT318FMDM05

Near Woodpecker Run, New Braunfels, TX 78130
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH32519HW0 "arrived on site to inspect microwave making popping noises. Upon further inspection, I tested the unit and as soon as I turned it on, it began to pop and I saw sparks coming from the capacitor area. I removed the unit form the wall and removed the cover and retested. Sparks shot from the capacitor again. I advised the customer of my findings and the repairs needed. I removed and replaced the capacitor, diode & magnetron and retested. The unit operated & heated as designed. Job completed."

Near Backcountry Dr, Leander, TX 78641
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW4616FW2 "Arrived on site ,replaced outer tub . Couldn’t test unit due to it being in maintenance garage . Job complete."

Near Brodie Ln, Austin, TX 78745
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL ET1FTTXKB01 Arrived on site for water in fresh food section. Found that the defrost drain water was backing up and going into the fresh food section instead of the drain pan like it was supposed to. Removed ice and correct drain problem. There is no water hooked up to this unit.

Near Indigo Ln, Georgetown, TX 78628
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS335SDHM

Near Coconut Grove St, Pflugerville, TX 78660
Scott  M.

Scott M.

WASHER AMANA NTW4516FW2 Arrived on site for smelly washer . Ran diagnostics all checked normal & no error codes . Did find oil from gear case on belt guard . Ordering gear case . Also recommended using affresh and clean cycle . Nonwater leaks detected at time of service . Return 9/13; ordrng 1 W11255272 (GEAR CASE )

Near Marble Creek Loop, Austin, TX 78747
Robert J.

Robert J.

REFRIGERATOR GE PSS26MSWASS Arrived on job for complaints of not cooling and not dispensing ice. During testing found that the auger motor had no power to it causing it not to work also found that the control board was sending voltage. Also found that thermostat was properly causing the no cool situation. Got AUTHO to install the control board and thermostat. Unit tested good and no leaks detected complete.

Near Tate Trail, San Marcos, TX 78666
Joseph C.

Joseph C.

RANGE WHIRLPOOL WFG320M0BS0 "Arrived on site for “high CO readings” complaint. Inspected unit and found air shutter to be opened all of the way and still not emitting a clean burn. Ordering new burner bar, ignitor, ignitor screws and regulator. Needs authorization. Office to set return schedule, due to parts and authorization request.; ordrng 2 98005659 (screw)s and 1 NEEDSAUTHORIZATION (NEEDS AUTHORIZATION) and 1 W11220387 (burnr-oven) and 1 W11346659 (REGULATOR)"

Near Varrelman St, Austin, TX 78725
Al R.

Al R.

DISHWASHER WHIRLPOOL WDT720PADB1

Near Deren Ln, Pflugerville, TX 78660
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on site and found unit clip missing from toeplate. Ordering clip to repair. ; ordrng 2 WPW10503548 (retainer)s

Near Casanova Ave, Pflugerville, TX 78660
Arthur B.

Arthur B.

WASHER MAYTAG MVWX655DW1 Arrived onsite for customer complaint of top load washer not spinning clothes out. Tested unit and found motor not moving. Unit will need new run capacitor and motor to complete repair. OF to R/S due to part availability. All water connections were dry at time of service.; ordrng 1 W11283592 (motor-drve) and 1 W11395618 (CAPACITOR )

Near Glenhaven Cove, Temple, TX 76502
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived on site and found unit operating as designed. Cleaned coils and used padding to remove rattle. Advised coils should be cleaned regularly. All else checks good.

Near E 14th 1/2 St, Austin, TX 78702
Tyler B.

Tyler B.

REFRIGERATOR FRIGIDAIRE FFTR2021TS2

Near Settlers Park Loop, Round Rock, TX 78665
Tyler B.

Tyler B.

WASHER LG WM8100HVA.ASSEEUS "Arrived on site for unit leaking and door lock not working. Found gasket torn inside, replaced gasket and door lock. All functions tested good, no leaks on site"

Near Broadmeade Ave, Austin, TX 78729
Brandon C.

Brandon C.

WASHER MAYTAG MVWX655DW1 "Arrived on site to replace control, tub and gearcase, after replacing parts, unit tested good."

Near Mission Oaks Blvd, Austin, TX 78735
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found user interface causing cycling issues and intermittent cooling failure. User interface will need to be replaced to complete repairs. ordrng 1 W11036562 (cntrl-elec)

Near Landmark Inn, Georgetown, TX 78633
Thomas L.

Thomas L.

REFRIGERATOR JENN-AIR JFX2897DRM02 Arrived on site for weak dispense of water through water dispenser. Tested water pressure from wall and came back good. Checked pressure coming out of inlet water valve. Pressure was drastically weakened. Tested water supply after and everything came back strong. No water leaks present.

Near W Legend Oaks Dr, Georgetown, TX 78628
James C.

James C.

DRYER MAYTAG MED5630HC0 "Arrived on site and found loud vibration from unit when running. I found blower wheel is warped causing vibration. Attempted to replace the blower wheel but it is seized to the motor. Unit will need new motor, wheel and housing to repair. ; ordrng 1 WPW10211911 (housing)"

Near Fox Cir, Burnet, TX 78611
Paul R.

Paul R.

WASHER WHIRLPOOL WFW75HEFW0 Arrived onsite for the washer that is leaking still after the valve was replaced. I found the hot side water line washer torn causing the leak. I replaced the hose washer and tested the unit. There were no water leaks present at the time of service. Call complete.

Near Cabrillo Way, Spicewood, TX 78669
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL KDTE234GPS0 Arrived on site to replace upper silverware rack tracts. Replaced tracks. Unit is not hooked up to water or electricity. Inventory unfinished home.

Near Cypress Springs Way, Georgetown, TX 78633
Al R.

Al R.

DRYER WHIRLPOOL WED7300XW0 "Arrived to inspect dryer not pushing air out. Tested the unit and noticed the blower wheel was broken and not pushing the vented air from the dryer. removed and replaced the wheel Dryer now operates as designed.Job complete"

Near Green Tree Dr, Round Rock, TX 78665
Wesley P.

Wesley P.

DISHWASHER KITCHENAID KDTE234GBS0 Arrived on site and installed gasket to repair torn original. Tabs also requested. All checks good. ; ordrng 2 W10795980 (cap)s

Near Comal St, Austin, TX 78702
Robert J.

Robert J.

WASHER WHIRLPOOL WTW5000DW2 Arrived on job for complaints of washer leaking. Ran diagnostics and ran a cycle as well and found no leaks ask the customer to run a few loads and to call us back if there was a leak. Customer did not call back. Complete.

Near Northern Flicker St, Kyle, TX 78640
Clif L.

Clif L.

WASHER GE GTWB2000P Arrived on site to diagnose a washing machine that is leaking. Found drain line has come out of stand pipe on wall causing drain water to leak. Re-insert a drain line and tested unit. Found all is functioning properly at this time. No other repairs are needed and no leaks were found after services were performed.

Near Sturgis St, Taylor, TX 76574
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRMF706ESS01 "arrived on site to inspect refrigerator issues. Upon further inspection, the customer advised that the unit is leaking water from somewhere as they found it on the top of the FC gasket. The customer also advised that they replaced the water filter and it leaked badly until it was replaced. I removed the crisper drawers and found water at the bottom of the RC section. I advised the customer that due to the leaking water filter, water collected at the bottom of the RC section and spilled over onto the FC door gasket. I placed the unit in diagnostics and tested the unit and all components tested good. I leveled/squared the unit. No water leaks observed during service, job completed."

Near High Lonesome, Leander, TX 78641
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KSSP42QKS01 Arrived on site and inspected refrigerator and found dispenser does not get water. Disconnected coupler underneath refrigerator and found water can be dispensed here. Confirmed waterline through door is frozen/blocked. job complete ; ordrng 1 4389245 (FIBERGLASS BLANKET )"

Near Chalk Rock Cove, Austin, TX 78735
Brandon C.

Brandon C.

WASHER MAYTAG MVWC565FW1 "Arrived on site to replace gearcase, drive pulley, and belt, after replacing, unit tested good."

Near W Fitzhugh Rd, Dripping Springs, TX 78620
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FPS00 Arrived on site for no ice. Ran diagnostics found temp in ice box reading 37° ran fan test found icebox fan not running some ice build up on cover ordering thermistor harness and ice box fan; ordrng 1 W10865318 (ICE BOX FAN) and 1 W11204566 (HARNESS)

Near Hero Dr, Austin, TX 78735
Robert J.

Robert J.

WASHER WHIRLPOOL WTW4855HW1 Arrived on job for complaints of washer not working properly. During testing found that the lid latch was not latching. Replaced lid latch and washer tested good and no leaks detected. Complete.

Near Springtown Way, San Marcos, TX 78666
Lou S.

Lou S.

DRYER WHIRLPOOL WED4850HW0 "arrived on site to inspect dryer not drying clothing. Upon further inspection, the customer advised that they removed the vent tube from the wall and felt up inside the vent going to the roof and found it to be wet. I opened the door the unit and pressed the door switch closed and turned the unit on. I found that the unit is heating properly as I could see the illumination from the element in the back upper left vent corner inside the unit. Using my vent test kit, I placed the test at the back upper right vent that air is sucked out of the unit. Closed the door and ran the unit on air fluff mode with no heat and the test failed two times. I removed the vent hose from the back of the unit and pressed start again and this time the test passed. I demonstrated the test to the customer and advised to have the vent checked for blockage. No lint observed during service, job completed."

Near Flexus Ln, Liberty Hill, TX 78642
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KUDS02SRBL1 "Arrived on site for unit not draining,opened unit up and found lots of debris clogged drain. Cleared and tested good"

Near Island Wood Rd, Austin, TX 78733
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS315SDHM02 Arrived on job for complaints of ice dispenser dispensing crushed and cube ice. Found that the ice container dispenser arm was stuck on the side of the dispensing switch. Removed ice container and realigned dispenser arm and ice dispenser tested good. No leaks detected. Complete.

Near Violet Ln, Kyle, TX 78640
Kevin B.

Kevin B.

WASHER MAYTAG MVWB765FW3 "Arrived on site and inspected washer and did not find any error codes, ran all functions in automatic test cycle 51 and everything passed properly. Also ran test 52 calibration, customer is experiencing dry spots on clothing after wash cycle is done. Discussed correct loading of washer to prevent this, no water leaks from connections at time of service, job complete"

Near Barbaro Dr, , TX 78737
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for no ice and loud noise. Found fill tube frozen and ice in fill cup. Defrosted fill tube,removed ice from fill cup,ran icemaker through a harvest water filled icemaker. Tested dispenser found valve extremely loud. Installed a new water valve unit working as designed."

Near Ridge Park Dr, New Braunfels, TX 78130
Clif L.

Clif L.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to diagnose an oven that is not keeping time. Found defective control panel. Replaced control panel and tested unit. Found all is functioning properly at this time.

Near Belford St, Georgetown, TX 78628
Arthur B.

Arthur B.

RANGE WHIRLPOOL WFE525S0HS0 "Arrived onsite for customer complaint of freestanding range getting error code F5E1 and not unlocking. Found control and latch motor not responsive. Removed and replaced control and latch motor assembly, reassembled and tested. Unit now works as designed. No other issues found."

Near Taylor Renee Dr, Killeen, TX 76542
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site and tested operation. I found freezer at 5 degrees and fresh food at 51. I found fresh food evaporator frozen solid. I found a communication issue between fresh food evaporator thermistors at control. Unit will need to thaw for 48 hours to access fresh food evaporator. Unit will need new fan with thermistor harness and main control to repair. I will also bring fan support and drain pan if needed once ice has thawed and are accessible. ; ordrng 1 AUTHO (AUTHO) and 1 W10836964 (pan-drip) and 1 WPW10389152 (support)

Near Stewart St, Bertram, TX 78605
Robert J.

Robert J.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on job for complaints of oven door fell off. Found the oven door was off. Adjusted the hinges and reinstalled door and oven tested fine no leaks detected complete.

Near Silo St, San Marcos, TX 78666
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KRFC604FSS01 Arrived on site to replace fill tube heater . Not able to remove tube without possibly damaging other harness.will need to order door . Left side .; ordrng 1 LW11034290 (FRESH LEFT DOOR )

Near Hadle Cove, Austin, TX 78730
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for customer complaint of noise issue, found clicking noise coming from diffuser, I replaced diffuser, unit tested good."

Near Aria Ridge, Lakeway, TX 78734
Paul R.

Paul R.

REFRIGERATOR MAYTAG MFX2676FRZ00 Arrived onsite for the refrigerator with the evaporator frozen up again. I found the RC evaporator frozen. It looks like the evaporator cover has a broken tab. I explained to the customer that the cover & fan assembly would need to be replaced more than likely and the drain tube sealedI went over defrost instructions again with the customer and AI already had then sign the waiver. Ordering sealant and marking all the prescreened parts as UORV.; ordrng 1 WP482338 (ADHESIVE)

Near Hunters Pass, Austin, TX 78734
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Arrived onsite for customer complaint of SxS of door not level and making noises. Adjusted door to level doors. Applied grease to hinge cam. Door now level and no longer making noises. No other issues found. All water connections were dry at time of service.

Near John Porter Dr, Killeen, TX 76543
Al R.

Al R.

DISHWASHER GE GDF510PSD2SS Arrived to inspect dishwasher issues.Customer advised they had power surge and dishwasher was not responding to commands.He advised the issues stopped on the day prior.I check the unit to ensure it operates properly.All water lines were dry at the end of service.Job complete

Near Bastrop Dr, Georgetown, TX 78628
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF560SEYM01 "arrived on site and inspected refrigerator and found water inside bottom of freezer door gasket, disassembled freezer and found evaporator drain is blocked and refrigerator is not defrosting properly. Took multiple pictures. Spoke with tech line 7725780185 thermistor will need to be replaced per service pointer. No water leaks from connections at time of service; ordrng 1 W10902214 (thermistor)"

Near TX-71, Austin, TX 78735
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Arrived on site for UI replacement, replaced UI and tested good"

Near Shady Hillside Pass, Round Rock, TX 78664
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 Arrived on site and was able to repair with just new icemaker. All else checks good. Unit is now operating as designed. Installed new filter for customer.

Near Brigadoon Ln, Austin, TX 78727
Lou S.

Lou S.

WASHER WHIRLPOOL WFW5620HW0 "arrived on site to inspect washer tearing clothing. Upon further ,inspection customer showed me a shirt that had been snagged while washing. Using my microfiber cloth, I rubbed the inside of the drum and felt several snags along the way. I advised the customer of my findings and advised that I would have to order the tub/drum assembly. I am ordering the tub/drum assembly, CNOTE-2 MAN JOB, CNOTE-2 HOUR JOB. No water leaks observed during service, office to schedule return service.; ordrng 1 CNOTE (2ND PERSON) and 1 CNOTE (2 HOUR JOB) and 1 W11287251 (TUB OUTER)"

Near Lambert St, Andice, TX 78628
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF560SEYW00 Arrived onnsite and replaced door and corrected alignment. Unit is now operating as designed.

Near Winsted Ln, Austin, TX 78703
Lou S.

Lou S.

DISHWASHER MAYTAG MDB4949SDZ0 "arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics and tested. The unit dispensed water into the tub, but the motor never came on. I advanced through diagnostics and the drain pump and element operated as designed. I removed and replaced the sump/motor assembly and tested the unit. Unit operated as designed. No water leaks observed during service, job completed. Sump/motor assembly was covered by warranty."

Near Horne Dr, Cedar Park, TX 78613
Wesley P.

Wesley P.

DISPOSAL UNKNOWN Jan-87 Arrived onnsite and found unit disposal seized up. All checks good. Unit is now operating as designed. No leaks.

Near Jamestown Dr, Austin, TX 78758
Thomas L.

Thomas L.

REFRIGERATOR MAYTAG MSD2572VEB01 Arrived on site to repair fresh food section door hinges. Gave customer estimate to replace both hinges and customer approved. When I opened the package to the top hinge it’s not the correct hinge in the package. . ordrng 1 WP2203771 (hinge-door)

Near Addie Ln, Georgetown, TX 78628
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for no ice . No ice on evap ,temps are normal. Ran harvest and motor on IM was making a loud grinding noise . Replaced IM . Ran test all checked normal . No water leaks detected at time of service."

Near Bamford Dr, Austin, TX 78731
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRT108FZDM02 "Right on site and replaced door Due to a cosmetic issue, after replacement refrigerator is not correct, no water leaks from connections at time of service, job complete"

Near Austin, TX 78736
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site for door slamming open. Replaced cam readjusted front legs tested door operation good fresh food door no longer slamming open

Near Wilderness Oaks, New Braunfels, TX 78132
Tyler B.

Tyler B.

OVEN JENN-AIR JJW2830DP01 Arrived on site for unit with stuck key error. Replaced console and tested good.

Near Abbotsbury Dr, Cedar Park, TX 78613
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRFC704FPS01 Arrived on site and inspected refrigerator and found condensation on mullian replaced it and ran test 85. And found it correctly set at 01. There is no 12Vdc voltage at connection to mullian . spoke with tech line 7725784346. They recommended replacing side inner user interface to correct the issue. No water leaks from connections at time of service.; ordrng 1 W11330486 (DOOR UI)

Near Cardinal Flower Dr, Austin, TX 78739
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to replaced endcaps. Opened new end caps and found left side had small scratch customer accepted the part with the small scratch. Replaced endcaps test unit and unit test good job complete.

Near Landseer Dr, Austin, TX 78748
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW5000DW2

Near Manchaca Rd, Austin, TX 78748
James C.

James C.

OVEN WHIRLPOOL WFE320M0EW2 Arrived on site and found clock display off and chassis energized. Customer turned breaker off and I was able access harness to test for short. I found no shorts in harness and inspected outlet. I found L1 has no voltage and L2 to ground has 240v. Instructed customer that and electrician will need to repair outlet. Job complete

Near Buchanan Dam, TX 78609
Thomas L.

Thomas L.

WASHER WHIRLPOOL WFC8090GX0 Arrived on site for no operation. Turned unit on it would lock the door but it would not show me any of the options that were available to me. The front display was pretty much distorted and greyed out. Will need to order outer door which has the user interface/display in it.; ordrng 1 W11280150 (DOOR)

Near Apple Creek Dr, Georgetown, TX 78626
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WOC54EC0AS02 "arrived on site to install previously diagnosed and ordered parts. Due to testing the unit and it continued to show error code F1E5, I removed the magnetron and found it had shorted out. I checked the wave guide and found it was damaged by the magnetron. The inverter, appliance manager and wide interface board were replaced; therefore, I removed the new and place the old boards back on the unit.

Near Jeffs Ln, Austin, TX 78717
James C.

James C.

WASHER MAYTAG MVWC555DW0 Arrived on site and installed new GEARCASE and hub. Upon reassembly I found that the teeth in wash plate were rusted and stopped as well unit will need wash plate to complete repair; ordrng 1 AUTHO (AUTHO) and 1 W10902814 (washplate)

Near Co Rd 252, Bertram, TX 78605
Paul R.

Paul R.

RANGE GE RF264LXSB0 "Arrived onsite for the range with the oven getting to hot, the burners are too high and won’t lower, and the light flickers when the door is opened and closed. I found the LF & LR burner infinite switches not cycling. I found the oven light working as designed with the oven cold. I tested the oven temp at 350 degrees and found it cycling between 327 & 382 degrees leaving it with a 354 degree average temp. I tested the oven light again with the oven hot and it worked as designed. The left side cooktop infinite switches need to be replaced. Ordering WP3148952 SWITCH-INF & WP3149400 SWITCH-INF. ordrng 1 WP3148952 (SWITCH-INF) and 1 WP3149400 (SWITCH-INF)"

Near Tom Kite Dr, Round Rock, TX 78664
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRS325FDAW04 Arrived onsite for the refrigerator not getting cold in the RC. I found the customer had the unit set on 5 when I arrived. I found the unit getting to temp but the differential in the thermostat was to wide causing the issue. I replaced the operating thermostat. Call complete.

Near Juniper Ridge Loop, Cedar Park, TX 78613
James C.

James C.

COOKTOP KITCHENAID KCGS556ESS02 Arrived on site and tested operation. I found left rear burner goes out when set to low. Adjusted burner to proper flame height and verified operation of all burners. Unit tests good. Job complete

Near Siena Sunset Rd, Leander, TX 78641
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived to inspect ice maker issues.Advised the customer he had very healthy ice production. His issues were when the ice maker filled, the noise was unexpected.I noticed the incoming water from the wall was causing the unusual noises.Customer stood by as I service the unit.All water lines were dry at the time of service.Job complete."

Near Covered Wagon Trail, Round Rock, TX 78665
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived to inspect leaking dishwasher.Ran diagnostics test mode and confirmed the leak was coming from the lower left hand side of the door.I removed and replaced the gasket.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete

Near Flower Smith Ln, Jarrell, TX 76537
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site and inspected dishwasher and found heating element is disconnected at control. After correcting it is now operating properly, ran a diagnostic cycle and confirmed correct operation. Discussed drying expectations when washing metals, ceramics, glass and plastic. No water leaks detected at time of service, job complete"

Near High Forest Dr, New Braunfels, TX 78132
Lou S.

Lou S.

WASHER MAYTAG MVWB835DW0 "arrived on site to inspect washer leaking. Upon further inspection, the customer had several towels around the unit that were soaked with water. I placed the unit in diagnostics and it showed error codes F0E3, F0E5 & F9E2. Cleared the codes and placed the unit in manual test mode and tested the cold fill. As soon as I pressed start, I found that the water is leaking from the cold water valve at the hose connection. It appears that the plastic housing is cracked. I removed and replaced the water valve housing and also removed the drain pump and checked for any debris and retested. Unit operated as designed. While unplugging the valve connector from the control, I found corrosion on the connectors. I cleaned them and connected the valve connector. I advised the customer of my findings and repairs. No water leaks at the end of service, job completed."

Near Shenandoah Dr, Cedar Park, TX 78613
Clif L.

Clif L.

REFRIGERATOR FRIGIDAIRE LFTR2021TF Arrived on site to diagnose a refrigerator that is not cooling properly in the RC. Found evaporator fan motor failed. Replaced fan motor and tested unit. Found all is functioning properly at this time. No water hooked up to unit at time of service.

Near W 11th St, Elgin, TX 78621
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KBFN502ESS02 Arrived on site for shut off arm not turning icemaker off. Fan arm disconnected from module. Replaced arm. All water connection or dry.

Near Woodland Park, Georgetown, TX 78633
Lou S.

Lou S.

WASHER MAYTAG MVWB835DW4 "arrived on site to inspect washer console not functioning. Upon further inspection, the customer advised that the control knob would not turn but after a few days of not using it, the unit operated as designed. I placed the unit in diagnostics showing error code F5E1-lid lock. I cleared the code and continued with testing. Unit operated as designed with no further error codes. I tested the unit in manual test mode and tested the lid lock and it operated as designed. I tested all of the fills manually, as well, as agitate, drain, and spin and the unit operated as designed. Due to the intermittent functions of the console, I removed and replaced the console and calibrated the unit. Retested and it operated as designed with no error codes. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."

Near Broadbay Dr, Austin, TX 78717
Leonardo C.

Leonardo C.

RANGE GE JT3000SF5SS Arrived on site to replaced board. Replaced board test unit and unit heating correctly job complete.

Near Brentwood Dr, Austin, TX 78737
Joseph C.

Joseph C.

MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site for “lower bulb will not turn off” complaint. Inspected unit and found relay, on control to be faulty. Removed and replaced control. Unit is performing as designed."

Near Shady Ln, Austin, TX 78721
Kevin B.

Kevin B.

COOKTOP WHIRLPOOL WCG97US6HS00 "Arrived on site and found all flames are low, adjusted all on valve stem screws and everything is now operating correctly. Job complete"

Near High Forest Dr, New Braunfels, TX 78132
Scott  M.

Scott M.

OVEN WHIRLPOOL WFE515S0ES1 Arrived on site for door dropping open . Found both hinges had failed . Replaced both hinges . Door is now operating normally . Job complete .

Near Argo Cove, , TX 78628
Kevin B.

Kevin B.

VENTHOOD UNKNOWN UXB0600DYS "Arrived on site and inspected vent hood and found two bulbs are out, confirmed the harnesses are correct. Bulbs are not covered under manufacturer warranty, customer is aware and will discuss it with builder, job complete"

Near High Forest Dr, New Braunfels, TX 78132
James C.

James C.

REFRIGERATOR LG LSXC22486S/00 Arrived on site and found ice maker constantly running. I found ice maker has failed and lost ejector position. Installed new ice maker and tested. Instructed customer that the ice maker may take up to 24 hours to begin ice production. Job complete

Near Media Dr, Leander, TX 78641
Thomas L.

Thomas L.

OVEN JENN-AIR jmw8330das Arrived on site for no operation. Removed and replaced failed fuse . Unit now operates properly.

Near Logan Ranch Rd, Georgetown, TX 78628
Brandon C.

Brandon C.

VENTHOOD GE PVX7360SJ2SS "Arrived on site for customer complaint of unit making loud noise and shaking, found when on high speed the fan motor grinding and shaking, ordering blower motor assembly.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WB26X30786 (BLOWER MOTOR ASSEMBLY )"

Near Rutherford Dr, Driftwood, TX 78619
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site and Found pantry user interface is working properly and all interior lights are on. replaced left pantry door, per previous technician, no water leaks detected at time of service, job complete"

Near Desert Springs Cove, Buda, TX 78610
Paul R.

Paul R.

WASHER MAYTAG MHW8200FW0 "Arrived onsite for the washer filling very slow and the dispenser holding water in the bleach and softener cups. I checked stored error codes and found F8E1, F5E4, & F3E1. I found the unit filling very slow in the auto test. I checked the hoses for strainers. I found the valve failing. I replaced the valve and tested the unit. The unit works as designed. There were no water leaks present at the time of service. Call complete."

Near Cullen Ave, Austin, TX 78757
Clif L.

Clif L.

REFRIGERATOR FRIGIDAIRE LGHB2869TF5 Arrived on site to replace previously ordered parts for refrigerator. Replaced evaporator fan motor and control and tested unit. Found all is functioning properly at this time. Ice separator was not needed as leak was caused by failed evaporator fan motor. No leaks were found at time of service.

Near Naalehu Ct, Bastrop, TX 78602
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for dishes wet after load . Customer had used rinse aid but tank is almost empty after only one load . Replaced dispenser . Ran diagnostics ,no error codes . Unit ran test wash , no issues . Heater is coming on at end . No water leaks detected at time of service . Job complete ."

Near S San Marcos St, Manor, TX 78653
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDP340PAFB0 arrived on site for washer filling but not washing . Ran diagnostics got 4-3 error code . Replaced sump and motor . Ran diagnostics again . Unit is now washing as normal . No water leaks detected at time of service . Job complete .

Near McVay Ln, Elgin, TX 78621
James C.

James C.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 Arrived on site and delivered crisper and pan. Job complete

Near Cressler Ln, Jarrell, TX 76537
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to test unit for upper rack falling. Test unit and found broken adjusters. Replaced adjuster kit test unit and unit test good job complete.

Near Crepe Myrtle Dr, Austin, TX 78744
Chase S.

Chase S.

REFRIGERATOR WHIRLPOOL WRS315SNHM00 "Arrived on site. Checked refrigerator for not cooling. Unit has been moved to model home. Found FC temp 31 degrees and RC temp 41 degrees. Inspected evap and found frost on inlet line to the bottom of evap and outlet line cool but not frosted. There was a vibration sound in freezer, fan is running, adjusted rear evap cover and air duct to damper to stop sound. Unit shows symptoms of an inefficient compressor or restriction. Will need to try and flush restriction and replace inneficient compressor. Serial HR82523303 SR# File# 7725183002."

Near San Gabriel River Rd, Georgetown, TX 78626
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived onsite for customer complaint of RF door switch sagging. Confirmed issues. Secured door switch to liner. Switch now secure. No other issues found. All water connections were dry at time of service.

Near Red Bud Trail, Round Rock, TX 78665
Andy  B.

Andy B.

OVEN WHIRLPOOL WOS51EC0AB04 "Arrived on site oven door. Customer provided proof of warranty, sent photo of it to office and office stated that will work. Inspected unit and found broken glass on door. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time."

Near River Rd, Austin, TX 78734
Wesley P.

Wesley P.

DISHWASHER JENN-AIR JDTSS243GX0 Arrived on site and tested DW for failure with control panel for cancel to function. All checks good. Only error was incoming water temp low error. All checks good in diagnostics. Also tested unit for proper use. All checks good. Advised customer on use and care.

Near Dormarion Ln, Austin, TX 78703
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FPS01 "Arrived on site for water dispenser issues. Water not dispensing,removed filter reinstalled filter water will work for awhile then stops. Installed a new tube and valve to reduce water pressure,checked for leaks,no leaks at tubbing and valve,tested water dispenser unit working as designed."

Near Hyridge Dr, Austin, TX 78759
James C.

James C.

WASHER WHIRLPOOL WFW6620HW0 Arrived on site and tested operation. Ran diagnostics and found F0E5 fault. Cleared faults and tested automatic cycle. Unit functioned properly in diagnostics. Customer complaint is console does not always respond and they have to unplug unit to allow control to reset. Inspected connections and control and found the status LED constantly blinking indicating micro controller failure. Unit will need new ACU and console to repair; ordrng 1 W11322905 (CONTROL)

Near Wild Indigo Way, Leander, TX 78641
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site to test unit for broiler not heating. Test unit and broiler coming on and off. Will order new sensor W10859573 . ; ordrng 1 W10859573 (SENSOR )

Near Mesa Verde Dr, Austin, TX 78737
Lou S.

Lou S.

DRYER WHIRLPOOL MEDC215EW1 "arrived on site to inspect dryer not heating. Upon further inspection, the customer advised that the element is not working. I opened the door and pressed the door switch closed and turned the unit on with the temp switch on high. I did not see the element come on in the back upper left corner. I removed the back panel and tested the element and it was food. I removed the element and found the middle plate was badly warped and beginning to crack. I tested the other components and all were good.I am ordering the element, temp switch, and cutoffs. At that time, unit will be cleaned of lint. ; ordrng 1 279816 (thermal cut off hi) and 1 279838 (element,heater) and 1 WP3399639 (switch)"

Near S Lynnwood Trail, Cedar Park, TX 78613
Brandon C.

Brandon C.

WASHER GE GTW330ASK2WW "Arrived on site for customer complaint of unit not finishing cycle and leaving clothes wet, found faulty lid lock, I replaced lid lock, unit tested good."

Near Bell Springs Rd, Dripping Springs, TX 78620
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT511SZDM00 "Arrived for no cool in fresh food. No air flow entering fresh food,removed cover found fan blade not attached to evaporator fan motor. Installed fan blade correctly to motor powered unit on good air flow entering fresh food."

Near Nueces St, Austin, TX 78705
Clif L.

Clif L.

MICROWAVE FRIGIDAIRE FFMV1645TS Arrived on site to diagnose a microwave with a turntable that is not rotating properly. Found coupler and support ring slightly work. Replaced both parts and tested unit. Found all is functioning properly at this time.

Near Co Rd 107, Lincoln, TX 78948
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site for dispenser issues. Found liner warped causing door not to fully make contact with light switch. Ordering a new fresh food door. ; ordrng 1 W11104477 (DOOR L SS)

Near Smith Oak Trail, Austin, TX 78749
Paul R.

Paul R.

RANGE WHIRLPOOL WFG525S0HS1 Arrived onsite for the range with the front right burner either taking forever to light or not lighting at all. I moved the ignitor bracket to get the unit to spark correctly. The unit works as designed. Call complete.

Near Alturas Ave, Pflugerville, TX 78660
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW8540FW1 "Arrived on site to replace parts ordered by previous tech, after replacing control, uib, and harness, unit tested good."

Near N Derrick Cove, Spicewood, TX 78669
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS335SDHM00 Arrived onsite for customer complaint of SxS refrigerator not making ice. Found ice maker faulty. Will need to order icemaker to complete repair.All water connections were dry at time of service.; ordrng 1 WPW10300022 (icemaker)

Near Coconut Grove St, Pflugerville, TX 78660
Clif L.

Clif L.

REFRIGERATOR FRIGIDAIRE FFTR1821QB Arrived on site today give us a refrigerator that is not sealing properly. Found RC door gasket torn on bottom section. Replaced door gasket and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near N Main St, Bastrop, TX 78602
Wesley P.

Wesley P.

RANGE WHIRLPOOL WEG515S0FS2 Arrived on site and found broken door function because of snapped trim. Replaced trim. Unit is now operating as designed.

Near E 6th St, Austin, TX 78702
Brandon C.

Brandon C.

DRYER WHIRLPOOL WGD94HEXL0 "Arrived on site for customer complaint of unit making loud noise, found dryer repair kit was needed. I replaced dryer repair kit, unit tested good.

Near Sawyer Ranch Rd, Austin, TX 78737
Robert J.

Robert J.

WASHER WHIRLPOOL WFW85HEFW1 Arrived on job for complaints of cycle not finishing. During testing found that the drain hose to far inside the drain line cause the water to be siphoned out. Pulled out drain hose and reinstalled to specs and washer tested good. Complete.

Near Sinclair Dr, New Braunfels, TX 78130
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Arrived to inspect French door refrigerator not cooling in freezer section. Confirmed the complaint and removed and the evaporator cover and noticed there was a massive ice buildup on the evaporator.Used my steamer to defrost the unit.Unit will need an evaporator harness with thermistor and a defrost heater.; saved tckt"

Near Redwood Dr, Harker Heights, TX 76548
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL MDB4949SHZ0 Arrived on site to test unit for unit leaking. Test unit and found unit leaking from front right corner. Found unit leaking due to unit not being leveled. Leveled unit test unit and unit test goo no leaks present at this time. Job complete.

Near Grafton Ln, Austin, TX 78737
James C.

James C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and tested operation. I found discoloring on element and some rust spots. Customer stated the unit will dry some loads and other it will not and does not feel heat from unit at end of cycle. Ran diagnostics and found no faults at end of cycle. Unit working as designed. Instructed customer on best practices for optimal washing and drying. I also found the rinse aid dispenser empty and recommended using rinse aid for more consistent drying results. Job complete

Near Canadian Springs Dr, Leander, TX 78641
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for no ice . Found ice build up on evap cover . Ordering cover , evap motor , dampener . No water leaks detected . ; ordrng 1 W11033168 (EVAP MOTOR ) and 1 WPW10248595 (control) and 1 WPW10501260 (cover-evap)"

Near Whiteway Dr, Austin, TX 78757
Clif L.

Clif L.

DISHWASHER FRIGIDAIRE FFCD2413US1A Arrived on site to diagnose a dishwasher that is not operating properly. Found failed circulation pump assembly. Replaced pump and tested unit.

Near N County Line Rd, Elgin, TX 78621
Leonardo C.

Leonardo C.

MICROWAVE MAYTAG MMV4205DB1 "Arrived on site to test unit for unit giving open close door error. Test unit and found bad 3 way switch, replaced switch test unit and unit test good job complete."

Near Quernus Cove, Austin, TX 78735
Paul R.

Paul R.

WASHER MAYTAG MVWC465HW0 "Arrived onsite for the washer that the pulley shield has melted making a loud noise and the water won’t shut off and stay off. I found the gear case shaft had dropped causing the cam pulley to eat thru the belt shield. I replaced the gear case, cam, and shield. I calibrated the unit and ran auto diagnostics. I found the fill valve leaking from the body when it was running cold water. I replaced the fill valve and tested again in a normal deep water wash cycle. I found the unit would stop filling and then restart on its own. I checked the pressure hose and found it all good. I replaced the main control and tested again in the same cycle. The unit filled properly, went to wash, and after agitating for about 30 seconds, the machine powered off and drained on its own. I did a power reset and the pump would come on. The control needs to be replaced again. Ordering W11218739 CNTRL-ELEC. There were no water leaks present at the time of service; ordrng 1 W11218739 (CN

Near Stokesay Castle Path, Pflugerville, TX 78660
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS325SDHB01 Arrived on site for not dispensing ice . Found ice bucket blades wouldn’t spin when dispensing . But would when turned by hand . Replaced container . Unit is now dispensing as normal . No water leaks detected at time of service . Job complete .

Near Daffan Ln, Austin, TX 78724
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW560CHW0 Arrived on site and repaired washer by replacccing control panel. All checks good. Unit is now operating as designed. All checks good.

Near E 6th St, Austin, TX 78702
James C.

James C.

DISHWASHER KITCHENAID KDTE104ESS1 Arrived on site and tested operation. I found that the filters were clogged and not allowing water to flow properly to sump and drain pump. Cleaned filters and ran diagnostics. I found that the dispenser has failed and the wash motor is locked up. Unit will need new dispenser and wash motor to repair. Unit will also need Affresh dishwasher cleaner ran through the clean all build up from unit. Installed new sump and motor assembly and dispenser. Tested operation and found unit working properly. Instructed customer to run cleaner through unit twice to clean away all build up in rails and unit. Also recommended to use the cleaner once every 2 months and instructed customer cleaning filters monthly. Job complete ; used 1 W10861000 (DISPENSER ) from stock

Near White Rim Trail, Jonestown, TX 78645
Wesley P.

Wesley P.

RANGE WHIRLPOOL WEG515S0FS2 Arrived onnsite and found power cord torn. Returning with power cord to repair. ; ordrng 1 W10624590 (cord-power)

Near E 6th St, Austin, TX 78702
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WOC54EC0AS04 "arrived on site to install previously diagnosed and ordered part. Per Techline recommendation from previous service call, I applied a good amount of enamel onto the bottom panel of the oven at the opening of the door due to the enamel chipping away. I covered the area that is chipping off and applied a good amount around it as well. Used the remainder of the enamel pen and threw away. Advised customer that should it continue to chip away to contact Whirlpool. Job completed."

Near Samuel Trail, Austin, TX 78717
Robert J.

Robert J.

OVEN WHIRLPOOL WFG515S0ES1 Arrived on job for complaints of oven not heating properly. During testing found that temperature probe ohm readings were not accurate and jumping around. Replaced temperature sensor and tested. Ohm readings were accurate. No leaks detected complete

Near Ridge Forest Dr, New Braunfels, TX 78130
Thomas L.

Thomas L.

WASHER WHIRLPOOL WTW5000DW2 Removed and replaced noisy drive system parts. Replaced control that would not calibrate. The washer still is noisy during spin Do to gearcase; ordrng 1 W11035751 (gearcase)

Near Portulaca Dr, Round Rock, TX 78681
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE104ESS1 "arrived on site to inspect dishwasher not cleaning. Upon further inspection, I found that the detergent is running down the inner door and resting in the front left corner of the tub. I placed the unit in diagnostics showing error code F9E1. Cleared the code and continued with testing. The unit dispensed water and the motor came on and I could hear the diverter functioning, but the spray arms were intermittently moving. I found that the unit is slowly leaking at the diverter and the connection to the diverter from the control is corroded. I advised the customer of my findings and what needed to be repaired then notified the office CS and advised of my findings. Unit was left off due to the diverter leaking and advised customer to not to use the unit until after the repairs have been made. ; ordrng 1 W11027902 (harns-wire)"

Near Canton Jack Rd, Austin, TX 78717
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for customer complaint of top rack falling off, found adjuster kit needed, I replaced adjuster kit, unit tested good."

Near Back Bay Ln, Austin, TX 78739
Joseph C.

Joseph C.

WASHER MAYTAG MVWB765FW3 "Arrived on site for “will complete cycle, but will not complete a second cycle” complaint. Inspected unit and found board not sensing latch. Removed and replaced latch. Unit still giving error codes. Removed and replaced control. Calibrated and tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Tillery St, Austin, TX 78702
Wesley P.

Wesley P.

WASHER MAYTAG MVWC565FW1 Sr#7725770098 arrived onnsite and documented findings with techline. Walked through all checks recommended by techline and found unit to be failing both in consistent latch function and no motor function. Unable to drain. All wiring connections appear to be good. And firmly seated. New discovery would be that outlet has a hot ground. (See pic) advised customer on electrical condition. Found unit power condition to have effected function. Once plugged into proper outlet. Unit began operating as designed.

Near Winsted Ln, Austin, TX 78703
Robert J.

Robert J.

WASHER GE GTW680BSJWS Arrived on job for complaints of washer not draining properly. During testing found that the lid lock switch was not working properly causing the issue. Replaced lid lock and washer tested fine and no leaks detected. Complete

Near Wishing Star Ln, Seguin, TX 78155

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