"Arrived on site for washing machine model WTW6157PB0 not completing cycles and making banging noise. Inspected unit and work area. Customer advised agitator doesn't work, unit sometimes reruns rinse after spin, agitator broke off wash plate with damage. Confirmed complaints. Ran diagnostics: no stored error codes. Tested suspension and basket: both good, basket secured to drive shaft. Ran diagnostic cycle: unit operates as designed, but rocking due to unlevel feet. Leveled machine and explained off-balance triggers rinse to redistribute clothes for full spinnormal operation. Replaced wash plate W11510461; ordering agitator W11614636 for full repair. Rescheduled customer to 1/14. No leaks were present during service.; ordrng 1 W11614636 (Agitator)"

Model WFES3030RS0 verified. Front burner not working; removed and replaced infinite switch. Infinite switch was defectiveturning on did not activate burner. Replaced infinite switch W10857622 again and front right burner w11517959 tested; burner now comes on properly. Tested inner and outer heat rings on all burners; all function properly. Range working as intended.

"MVW7232HW2. Customer stated that the washing machine would shake and bang around no matter what size load was put in, even after adjusting the load. Ran diagnostics; no fault codes found. Checked suspension; rods seemed weak on the right side. Ordered suspension rods . Customer available next Tuesday, so rescheduled and will call to confirm. No leaks detected at times of service.; ordrng 1 W11400156 (Suspension)"

Refrigerator MSS25C4MGZ08. Customer stated the ice maker stopped working. He had replaced the filter a few weeks ago. Verified water coming out of the dispenser; also checked fill tube and it was not frozen over. Removed and replaced ice maker w10873791. Ran a cycle test. Ice maker cycled and filled. Advised customer that it should dump ice in about ninety minutes. Refrigerator is working as intended. No leaks detected at times of service.

"Arrived on site for refrigerator needing w 11123941 switch. On arrival, confirmed, issue and install part and found unit working as designed call complete."

"Arrived on site to test unit for grinding noise, tested unit found noise coming from cam, inspected and found loose belt and actuator not disengaging properly, replaced, cam, actuator and belt and tested unit is now running as designed no leaks detected job complete installed W10721967, W11239847, W11481722"

"Arrived on site to replace previously diagnosed power cord, replaced and tested unit is now running as designed job complete installed W11609489"

"Arrived on site to test unit for not working properly, tested unit found temp reading off for the bottom oven, replaced control and sensor and explained to customer how to calibrate if needed in the future unit is now running as designed job complete installed W11594146, WP7430P044-60"

"Arrived on site to test unit for light not working in in FC, tested unit found failed LED module, replaced from kit and tested lights are now working, Right RC gasket has cracked and will need to be replaced, Ordering gasket rescheduled for 1/14, installed W11683243; ordrng 1 W10917313 (Right RC gasket)"

"Arrived on site to test unit for long drain error, tested unit found pump is activated but not removing water, inspected drain pump and for it clogged with petrol hair, removed and tested unit is now running as designed no leaks detected job complete no parts installed"

"Arrived at apartment 4303 for washer WFW560CHW4 with issue of making a rattling type noise. Upon arrival, inspected unit. There is no obvious issues. Ran a drain and spin and there is no abnormal noise. I ran a normal wash cycle and quick cycle and no issues found. Unit is operating as designed. No leaks present. Job complete"

"Arrived to 434 for unit not blower out air. Upon arrival, disassembled unit and found mini belt broken on the motor. Proceeded to replace W11327190 wheel and W11234001 motor. Tested unit and now unit is functioning as designed"

Arrived on site with new icemaker and optics. Replaced optics and icemaker. Verified operation. Call complete.

"Arrived on site for washer, not staying balance and leaking. On arrival, confirmed issue and found water and oil leaking from gear case and transmission underneath, as well as wash plate, broken and locked onto gear case shaft. Alright.I found the back rights suspension rod.Week and causing unit to lean too far to the back right. I am orderingW11393685 gear case, w10754158 stator, w10734521 slider, w10754448 clutch, w10754161 rotor, w10752283 washplate, W11130359 suspension rods. Rescheduled customer for 01.13.25; ordrng 1 W11393685 (Gearcase) and 1 w10754158 (Stator) and 1 w10734521 (Slider) and 1 w10754448 (Clutch) and 1 w10754161 (Rotor) and 1 W11130359 (Suspension rods)"

Arrived on site to diagnose dryer not heating. Started unit to run a test and found no heat. Removed the back cover to get access to heating components and found all test good. Removed the from panel to get access to the motor and found loose connection at the motor. Secured the connection test unit and unit heating correctly job complete.

Arrived on site to diagnose dishwasher not washing. Ran a test cycle and confirmed the unit was filling with water but had no water circulation. Checked voltage at the wash motor and verified the motor was receiving proper voltage but was not operating. Determined the sump and wash motor assembly had failed. Replaced the sump and motor assembly. Reassembled the unit and ran a full test cycle. Verified proper water circulation and confirmed there were no leaks present at this time. Unit is now operating as designed. Job complete.

Arrived on site to replace heating element and controlBoard. Replaced both parts test unit and unit test good job complete. No leaks present at this time.

"Arrived to unit 442 for no lights in freezer. Opened freezer door with switch disengaged lights not powered on,diagnosed defective mechanism in switch assembly failed,installed a new freezer light switch. Powered unit on tested switch operation unit working as designed leds powering on. No one avaialbe for signature. W11396033"

"Arrived on site for refrigerator running for long periods of time. On arrival, I tested temperatures and found unit cooling at zero and thirty seven degrees. I inspected the resistance values of the thermosters and found the fresh food at 6.5 k oms and fc at 20kohms. I found all fans and compressor running as designed and found unit.Could go into defrost on its own. I informed customer that due to the unit's energy efficiency, it will run longer than the older models used to. No leak's present call complete"

KDTM404KPS: Verified that the stops for the third tier rack were broken. Replaced both stops w11545307 on the third tier rack. Tested rack and it opens and stops properly. NO WATER LEAKS OBSERVED DURING SERVICE.

Arrived on site to look at model KECD867XBL02 for customer complaint of lound pop when using FL burner. I found FL burner needs replacing. Ordering burner. ; ordrng 1 WPW10221529 (LF burner)

"Arrived on site to look at model JDRP548HL01 for customer complaint of center front valve hard to turn. I found valve stem sticky. I tried cleaning and decreasing, but the center front manifold and switches will need replacing. Ordering manifold and switch harness. ; ordrng 1 W11320019 (Center manifold) and 1 W11320025 (Center manifold) and 1 Cnote (Parts research switch harness for center front and center rear manifold. Switches that go over the valve stem)"

Arrived on site for dishwasher not drying. Says there is water all over at end of cycle. Entered diagnostics and found no errors. Heater pulls 6 amps but was cutting in and out. Found bl/rd wire loose at heater. Properly connected to heater. Now working as designed. Call complete. Advised customer for proper drying they must use rinse aid.

"Arrived on site to inspect dishwasher model WDT710PAHZ1 not draining properly. Upon further inspection, I placed the dishwasher into diagnostics and observed no error codes. I checked the disposal and found that the knock out plug was still in place. This was causing the machine not to drain. I removed the plug and tested the dishwasher and it is now operating as designed."

"Arrived on site to look at model KDTM404KPS3 for customer complaint of UI not responding, soap not dispensing, and unit not cleaning properly. Found error codes f3e2 and f10e2 ran diagnostic test cycle found issue with UI, control, and vent. I replaced UI console, control, and vent. Unit tested good. Parts used w11412300, w11629911, and w1622490"

Arrived on site to look at model KUIX335HPS01 for customer complaint of loud noise after cleaning. Found recirculating pump is failing to recognize the water level. Ordering pump; ordrng 1 W11542867 (Recirculating pump)

"Model WFES3030RS0 electric range. Customer stated the oven trips the breaker when set to 350?. Pulled out range. Removed ground wire and ran oven to 450? with no issues. Reinstalled ground wire and set oven to 450?oven tripped. Tested breaker at 425?, pulling 10.6 amps. Set breaker and ran oven to 450?tripped breaker at 435?, pulling 10.5 amps. Called tech line with full diagnostics. Tech line advised homeowner to contact breaker manufacturer for updated breaker. Called WPL saftey and Documented all findings.Techline Case# 22128420 saftey 19255406"

"Arrived on site for dryer MED5630HW2 with issue of not allowing to select cycle, not operating. Upon arrival, test unit and confirmed issue. Panel powers on but settings led only flickers I power cycled unit and having same issue . I ran diagnostics and there are no saved error codes.i accessed control and am getting correct DC voltage to panel. Need to replace control panel. Ordering control panel. Office to reschedule ; ordrng 1 W11384511 (Console)"

"Arrived on site for dishwasher WDPS7024RZ0 to install previously ordered part.parts. upon arrival, inspected unit. Unit is not mounted to cabinet.Replaced tub. Test unit and is operating as designed. No leaks present. Advised customer to finish installing to cabinet. Job complete"

"Arrived on site for refrigerator KBFN502ESS01 with Special Project S84638 for lighting issue. Upon arrival, inspected unit and found several lights out. I replaced all rc and fc led's. All lighting is now operating correctly. Job complete"

"Arrived on site to install previously diagnosed parts on a dishwasher model MDB4949SDM3. Inspected unit and work area. Replaced the hinges (W11612303 and W11612302), pump and motor WPW10591570, and lower rack wheels W10195416 (4). The unit is in the garage without water or electrical hookups. Advised the customer to call back if any other issues persist, but the door was opening and closing as designed. Call complete. No leaks were present during service."

"Arrived on site for electric wall oven model KOED530PPS01 flashing F2 E1 (UI stuck key) error code. Inspected unit and work area. Customer advised issue has persisted for some time; they cleared code but it returned. Ran diagnostics, confirmed complaint, and found multiple error codes indicating failed user interface. Replaced user interface assembly W11755760 and tested unit. Unit operated as designed. Call complete."

"Arrived on site to test unit for not igniting, tested unit found front left burner not igniting but has spark, adjusted burner base and tested unit is now running as designed job complete no parts installed"

"Arrived on site to test unit for not working properly, customer stated that pods do not get dissolved, tested unit found failed wash motor, replaced sump and tested, unit is now running as designed no leaks detected job complete installed W11613479"

Arrived on site for drain pump running running. Ran diagnostics found stored error F3E1 pressure system failure. Replaced control under s-code S153EB and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

"Arrived on site for washer WTW5057LW0 not locking lid or starting cycles. Tested unit and found no lock action at all. Replaced latch with new W11513248 and tested. Found no latch action. Replaced control with new W11513246 due to original latch shorting control. This got the unit to start. Once unit attempted to sense, you could hear the capacitor making a short buzz. This indicates capacitor not holding enough charge to run the unit. Ordering new capacitor, set return for 1/13. ; ordrng 1 W11395618 (Capacitor)"

Arrived onsite for unit needing new lower spray arm and wash motor replacement. Replaced motor w11460945 and arm w11579565. Tested and unit is now functioning properly. No leaks present at this time. Job complete

"Arrived on site (Unit 10112) to test unit WTW4855HW3 for shaking and lid not unlocking. Upon arrival customer stated unit became off balance during a cycle and lid would not unlock, maintenance cycled power and lid unlocked and unit has operated normally since. Entered service mode and found no stored error codes. Ran a diagnostic cycle with all components properly engaging and no abnormal operation observed. No mechanical or electrical issues found at this time. Provided customer education on proper load size, load distribution, and cycle selection to prevent off-balance conditions. Unit is running as designed, no leaks detected, no parts installed, job complete."

"Arrived on site to test unit for no power, tested unit found outlet has power, and there is power going to the control but it will not power on until you cycle the power on it, will need new control to resolve this issue, control is on order but was not received in time for service, when control arrives then office will reschedule ; saved tckt"

"Arrived on site to test unit KDTS424SPS0 for no water fill. Upon arrival customer stated unit was recently installed and has never filled with water. Entered service mode and engaged a diagnostic cycle, inlet valve energized but no water flow observed. Inspected water supply line and found the check valve installed in the reverse direction, restricting water flow to the unit. Corrected check valve orientation and reinstalled waterline. Retested unit and verified proper water fill. Completed diagnostic test cycle with all components operating as designed. Unit is now running as designed, no leaks detected, no parts installed, job complete."

"Arrived on site to inspect unit JJW2830LL00 for broken glass. Upon arrival customer presented issue, outer door glass was shattered. Removed damaged door and replaced outer door (W11602612). Reinstalled and inspected alignment, door is properly seated with no excessive gaps. Verified smooth opening and closing operation. Unit is now functioning as designed, job complete."

"Arrived on site for not cooling in fresh food section. Checked freezer temp reading 0 uploaded pic,checked fresh food compartment upper section reading 36 lower section reading 44. Ran diagnostic fresh food thermistors reading 37 and 44 average temp says 37 diagnosed a communication issue with thermistors and controls. Replaced the evaporator cover that includes both thermistors,replaced side door ui and main control. Powered unit on ran diagnostic all test passed. Used w11610999,w11664342,w11574767"

"Arrivec oob wow for ice machine not making ice. On arrival confirmed issue and during diagnostic i found evap coil will not frost over and sealed system has a leak in it. I found all pumps, and thermistor working as designed. Im odering W11735041 compressor, W10843121 non uv dryer, wpw10218037 evap plate, w11506635 access valve and office will need to reschedule once availability of parts is kno; ordrng 1 W11735041 (Compressor) and 1 W10843121 (Non uv drier) and 1 wpw10218037 (Evap plate) and 1 w11506635 (Access valve)"

"Arrived on site for washing machine, making loud noise during agitation. On arrival I traced, the issue was under the agitator due to debris from the previous repair, not being removed from the unit and getting stuck under the agitator plate. After removing all foreign debris, I found unit working as designed with no leaks of noises call, complete"

"Arrived on-site to install W10857622 front right Infinite switch on range. On arrival, installed, port and tested burners and found working as designed call complete"

"Arrived on site for dishwasher model MDB7609AWB2 not responding to touch. Inspected unit and work area. Confirmed customer complaint: start and cancel buttons required multiple presses to respond, while other buttons lit up normally. Found console loose with broken screw tabs holding it to inner door. Replaced control panel user interface W10811155 and tested unit. Unit operates as designed with no leaks present during service. Call complete."

"Arrived on site to test unit KOED530PSS00 for F8E0 error code. Upon arrival customer stated unit began flashing an error code and meat probe temperatures are inaccurate. Entered service mode and found F8E0 (low fan speed) error code stored for the lower oven. Activated low-speed operation on the lower oven, blower motor energized but failed to rotate. Activated high-speed operation and blower engaged normally confirming partial blower failure. Inspected meat probe operation, upper oven probe reads accurately while lower oven probe jack will not allow full insertion indicating a failed jack assembly. Based on diagnostics unit will require replacement of lower blower motor, probe jack, and control to correct fan speed feedback and probe communication faults. Additional upper oven components will be ordered per customer request due to concern of potential upper oven issues. Ordering parts, no parts installed, office to reschedule.; ordrng 1 W11598200 (Lower ACU) and 1 W11252826 (Probe Jack) and 1 W11598119 (Blower)"

"Arrived on site for a refrigerator model WRF555SDFZ11 that is not making ice. Inspected unit and work area. The customer advised the unit does make ice but she has had issues from time to time over the last several years where ice gets stuck in the chute and wanted it checked out before she runs out of warranty. I checked the ice container and found the ice container halfway full of ice. I dispensed ice, both crushed and cubed. I found all portions of the ice making and ice dispensing working as designed. I checked temperatures and found the freezer at 2?F and the refrigerator at 38?F. I did advise the customer that this is normal operation. As ice can sweat and refreeze, causing ice to clump.If ice is not used on a consistent basis. I did advise the customer that there is no fix for that and ice will need to be dumped every now and then if not used consistently the unit is working and operating as designed. Call complete."

"Arrived on site to test unit WED5010LW1 for squeaking. Upon arrival engaged a test cycle and immediately verified squeaking noise. Gained access to internal components and performed a visual inspection, found roller bearings worn. Replaced roller bearings, idler pulley and belt using repair kit (4392065). Reassembled unit and tested, squeaking noise has been eliminated and all components are properly engaging. Unit is now running as designed, job complete."

"Arrived on site to test unit MGD4500MW1 for squeaking. Upon arrival engaged a test cycle and immediately verified squeaking noise. Gained access to internal components and performed a visual inspection, found roller bearings worn. Replaced roller bearings, idler pulley and belt using repair kit (4392065). Reassembled unit and tested, squeaking noise has been eliminated and all components are properly engaging. Unit is now running as designed, no gas leaks detected, job complete."

"Arrived on site to test unit MHW8630HC4 for banging noise. Upon arrival customer stated unit will bang at the beginning of the final spin, then self-corrects and becomes balanced with no further noise. Entered service mode and found no stored error codes. Customer also reported no soaking wet clothes or cycle cancellations indicating unit is not going out of balance. Ran a test cycle and observed slight basket movement at the initial ramp-up of high spin spin, which corrected itself as designed and stabilized. No abnormal operation found. Advised customer that brief movement during spin ramp-up is normal; if noise persists throughout the entire final spin, contact WPL. If a callback occurs, recommend replacing shock absorbers. At the time of service unit is running as designed, no leaks detected, no parts installed, job complete."

Arrived onsite WOS51EC0HS20 for console shutting off at certain temps. Repalced console W11261167 and tested unit to 550f for 20 minutes. Unit operating as designed following repair.

Arrived on site for unit ice maker dumping water inside freezer. Upon arrival inspected unit found fill extension tube at ice maker water supply not secured and pointing up causing water to spill over. Secured fill extension tube and use permagum to properly seal fill extension. Unit has accumulated alit of ice on evaporator cover customer agreed to do a manual defrost advised him to lay towels down. When securing fill extension evap fan motor turned on and sounds like fan blade is hitting ice build up or motor is going out. Informed customer I'm ordering both fan blade and motor. Informed customer i will be calling him back in 48 hrs after manual defrost to see if noise has stopped if not will proceed with return visit to repair evap fan. Set return 01/14; ordrng 1 WP2169142 (Evap fan blade) and 1 WP2315549 (Evap motor)

"Arrived onsite WED4850HW0 unit 8309. Found dryer had bad PTS Switch. Replaced switch with WPW10446920 Unit is now operating as designed, advised management on repair."

"Arrived on site for no ice. Icemaker not running through a forced harvest diagnosed a defective icemaker, installed a new icemaker ran harvest test passed ran fill test passed. W11759451"

"Arrived on site to inspect range model WFG505M0BS3 oven not heating at all. Upon further inspection, I tested the oven and measured current draw from the igniter and found 0 amps. I verified proper control function. I replaced the failed igniter and reassembled and tested the oven and it is operating as designed. No gas leaks observed during service. W11176454"

Arrived on site for washer latch not working. Inspected unit found washer latch will not disengage. Tried to manually disengage by entering diagnostics but no luck. Called PR for assistance recommended replacing latch and ordering a control. Unit is a commercial style stacked unit and will need 2 men for repair to remove dryer off of the washer. Ordering a 2man for return visit. Please allow return techs 2 hrs for repair; ordrng 1 W11629601 (Control)

"Arrived onsite for no ice and light issues. I found the lights very dim and customer stated water flow is also bad even after replacing filter. I ran the icemaker through a harvest and found it to complete besides filling with water. Checked pressure from the rear and found good pressure, customer also stated freezer drawers are broken. Will need to order W10858802 Freezer bin, WPW10493169 Freezer drawer, and W10865826 valve rear. Office to RS for 2hr and oos parts. Install led kit on return aswell.; ordrng 1 WPW10493169 (Freezer drawer) and 1 W10858802 (Freezer bin) and 1 W10865826 (Valve rear)"

Arrived onsite for previously diagnosed parts. I replaced the W10868118 HARNESS AND W10854216 CONTROL BOARD. Unit now operates as designed. No leaks. Call complete.

Arrived on site for fridge not making ice . Unit is still dispensing water . Ran diagnostics. Bail arm is not coming down on icemaker . Replaced IM. Reran harvest and fill. Ice maker harvested and filled normally. No water leaks detected at time of service. Job complete

"Arrived onsite for no ice. I found the Freezer at 7 degrees and Ice Box at 12. I ran errors for icemaker and no errors. I ran a harvest test and icemaker completed. Ran a fill and unit filled. When trying to replace the control i found the right foot stripped and the left not lifting up. Will need WPW10515763 LH FOOT, WPW10515762 RH FOOT, AND W11636543 UI for repair. RS for 01/14/26; ordrng 1 WPW10515763 (LH Foot) and 1 WPW10515762 (RH Foot) and 1 W11636543 (Ui)"

Arrived onsite for top rack sitting lopsided. Pulled the unit out as i saw the track was sitting lopsided. I found the track screws on the side sitting loose and allowing the left side to dip down. Made adjustments to the track mount and unit now operates as designed. Call complete. No leaks.

Arrived onsite for start button with no operation. I confirmed start button doesn't work but others do. I replaced the W11637583 CNTRL-ELEC and tested unit. Unit now operates as designed with no leaks. Call complete. Vent checked good and console is in tact.

Arrived on site for a washer MVW7232HW2 making noises. There was a loud sound when spinning. I inspected the rotor and found the screw had backed out causing the noise. I tightened and tested in high spin without any more issues. No leaks detected while on site.

Arrived on site for a range WFES3030RS0 with no power. I found the breaker was tripped so I heated to 500 degrees with the ground disconnected. The power at the terminal block is correct. The max amp draw was 14.9 amps. I reconnected the ground and heated to 350 degrees without tripping the breaker. Unit is operating as designed.

"Arrived onsite for unit needing multiple parts replaced. Replaced LED kit and all lights are now functioning. Replaced freezer door handle due to falling apart. Used heat gun to flex drip pan back down and shimmed to prevent further bowing. Customer had not had any frost or condensation since last visit. Gaskets are not easily replaced and can cause gaping in the liner. Ordering right RC door and freezer door, customer will monitor in the meantime and let us know if they notice anymore frosting. Office to reschedule ; ordrng 1 LW10564036 (Right rc door) and 1 W10770375 (Freezer door)"

Arrived on site for a range WFES3030RS0. The power at the terminal block was correct. The stove is working but the oven isn't heating. I tested in bake and the control isn't sending power to the elements. I replaced the control w11696067 and tested in bake mode. Unit is heating as designed now.

Arrived on site for a refrigerator WRS315SDHM13 not dispensing water. Unit is making ice and also getting 120v at the valve. I replaced the valve w11645245 but it still isn't dispensing. I inspected the water line and it was frozen so I thawed it out. Unit is dispensing water now. No leaks detected while on site.

Arrived on site for a washer MED4500MW0. Found the knob was broken and the timer was stripped out. I replaced the knob w11675852 and timer w11685947. Unit is operating as designed now.

Arrived on site for icemaker drawer broken. Upon arrival inspected unit found serial number not matching. Inspected ice drawer found nothing wrong with it. Informed office serial numver not matching. Property will have to call in new service request once correct unit is located.

Arrived on site to replace dented freezer door. While installing new door found right top front was damaged took picture uploaded to SD. Ordering new freezer door office to reschedule. No one on site for signature ; ordrng 1 W11789438 (Fc door)

Arrived on site for no heat microwave. Found unit completely dead . Found 20A fuse blown . Found cam on interlock pushed too far back . Reset cam . Switches tested normal. Replaced ceramic fuse W10422951 with truck stock . U it is now heating to wp specs. Job complete

Arrived on site for unit not cooling or icemaker not working. Upon arrival inspected unit found unit is making ice was actually going through a harvest as soon as I opened door took pictures uploaded to SD. Checked temperature unit is cooling properly in both sections. Cannot find any issue with unit at this time job completed

"Arrived on site for refrigerator WRS315SDHM13, making noise and the freezer section. Tested and ran fan. Could hear wining noise from fan assembly. Disassembled and found manufacturer package tape hitting fan blade. Removed debris and tested. Unit is now functioning properly. Job complete"

Arrived onsite for dishwasher WDF332PAMS0 making noise when the cycle is starting. Customer believes something is stuck in the drain pump. Tested unit and could not duplicate any issues. Removed pump for inspected and dodge not find any debris. Unit is functioning properly at this time. Customer will monitor. Job complete

"Arrived to 2382 for rust on doors . Upon arrival, found no rust on doors. General contractor was on site inspecting as well and found no signs. However, found door handles keep falling off due to set screw not tightening. Ordering W11542651 RC handle and W11542651 FC handle. No parts replaced. No water leaks detected at this time. Office to reschedule ; ordrng 1 W11542651 (RC handle) and 1 W11542651 (FC handle)"

"Arrived on site for unit not heating properly. Upon arrival, found unit is heating but felt humid air after testing. Proceeded to perform vent test and found Poor Airflow when vent is plugged in. Detached vent hose and tester read Good Airflow. Customer will need to call a duct cleaner company. Customer agreed. Unit is functioning as designed without vent. No parts needed"

"Arrived on site for unit not dispensing water. Upon arrival, water will not dispense with new filter. Without the filter, it will dispense. Proceeded to replace W11162042 housing. Tested unit and now unit is functioning as designed. No water leaks detected at this time."

"Arrived on site for washer WTW5010LW0 needing rebuild. Replaced basket, tub, gearcase, tub filter and screw, and cam. Tested and unit is now functioning properly. No leaks present at this time. Job complete"

"Arrived on site to diagnose KUIX335HPS02 that is not producing ice. I tested unit and found when it's filling, only a tiny amount of water is coming out. I removed the filter and ran the unit again. Found good flow with no filter in the unit. Customer had a spare filter I installed for them. Found good flow through the replacement filter. Ran all functions and verified unit is working as designed. No water leaks observed."

"Arrived on site to diagnose microwave WMH31017FW0 that was not working. Found unit had no power at panel. Found good outlet, good power. Found the filter board fuse open. I removed and installed my resettable breaker, and tested. Found unit working ok with no issues on resettable breaker. Installed a new fuse W11707984. Ran unit and verified unit working as designed."

Arrived onsite KRFC704FPS07 for damaged gaskets and repaired unit by installing new gaskets w10917313 x2. Heat treated for good seal. Unit is now operating as designed.

"Arrived on site to diagnose refrigerator KRSC336RPS00 that had issues with RC door closing. Customer showed me that the door gasket is rubbing against the FC door due to a gasket issue. I examined the gasket and found the door over foamed, and the gasket was stuck foamed 1/4 further out than it should be. I tried to reseat the gasket / break it loose, but gasket is clearly fully foamed to door. Best resolution will be to replace the door, due to irregular foaming. Ordering new door. Office to schedule when part arrives. ; ordrng 1 W11766207 (RC door)"

"Arrived on site to test unit WOES5030LZ01 for preheat complete indication but low temperature. Upon arrival customer stated she is experiencing the same symptoms as before, preheat displays complete but cavity temperature is approximately 250?. Verified concern, console indicates preheat complete after approximately 5 minutes. Monitored cavity temperature with thermocouple and observed temperature continued to rise and cycle within normal range after approximately 20 minutes. Contacted techline and documented findings under case number 22107076. Per techline unit operation is normal, preheat algorithm is designed to indicate ready based on conditions suitable for longer-cook items. For temperature and time-sensitive baking, recommend allowing full 20-minute preheat before loading food. Informed customer of normal operation and usage expectations. Unit is running as designed, no parts installed, job complete."

Arrived onsite for washer WTW5010LW1 shaking and hose rattling. Found left front leg needed adjustment and drain hose was tapping wall. Adjustment leg up to level and adjusted hose and water lines to move less to lessen the noise. Unit is functioning properly. Job complete

"Arrived on site to replace damaged door, verified that the door was needed, replaced front glass door and installed name plate, job complete installed W11754711, W10839793"

"Arrived on site to look at model KUIX535HPS02 for customer complaint of small ice. Found unit working as designed, i switched ice size to biggest size, unitntested good at time of service but unit needed a cleaning. Instructed customer how to clean unit."

Arrived on site to diagnose unit tripping the breaker. Inspected the unit and turned both ovens on to 500?F to monitor operation. Both ovens heated properly at this time with no immediate breaker trip observed. Contacted Techline for further assistance; Techline recommended replacing both the bake and broil elements as a preventive repair due to possible intermittent tripping. Also found the upper oven door hinges are worn and will need to be replaced. Parts will be ordered. Office to reschedule return visit; job will require approximately 2 hours to complete. Spoke with homeowner and advised that a moving appliance waiver will need to be signed on the return visit. File# 22107664; ordrng 1 W11758698 (Hinge) and 1 W11758697 (Left hinge door) and 1 2hourjob (2 hour job)

"Arrived on site to test unit for not cooling, tested unit found UI flickering, took voltage from and to HV board good, replaced UI and main control from control kit, but still not able to get to power on, noticed a weird buzzing noise coming from HV control after the unit has been on for a while, will need to return with HV control to test unit further ordering part rescheduled for 01/12 installed W10789393; ordrng 1 WPW10453401 (High voltage control)"

"Arrived on site to look at model MVW7232HW0 for customer complaint of unit leaking and making a loud noise during spin. Found issue with gearcase and leaking oil which stripped out the rotor and slider and oil was all over the clutch as well. I replaced gearcase, slider, rotor, and clutch, calibrated and tested, unit tested good, no leaks after repair. Parts used w10915701, w11449841, w10754448, and w10734521"

"Arrived on site to diagnose dishwasher not getting power. Verified no power to the unit at the control. Removed the inner door panel to access wiring and components. Tested the thermal fuse and found it open again, preventing power from reaching the control board. Replaced the thermal fuse under 1-year warranty and restored power to the unit. Reassembled the door and ran the unit through a diagnostic/test cycle. Unit powered on, operated normally, and completed the test cycle with no issues. Unit is testing good at this time. Job complete."

"Arrived on site to diagnose cooktop burners not igniting. Inspected the unit and found the cooktop was disconnected. Reconnected the unit and tested all burners. All burners ignited immediately except the left rear burner, which had a delayed ignition. Removed the burner head and cap from the left rear burner and found the orifice clogged with debris. Cleared the orifice and reassembled the burner. Tested the cooktop again and confirmed all burners are now igniting properly and operating as designed. Unit tested good. Job complete."

"Arrived on site for breaker tripping. Breaker tripped at time of visit, reset breaker unit powered on waited a few minutes no issues,ran diagnostic on each individual part no issues. Power cycled unit removed evaporator cover frost forming,ran diagnostic again thermistors passes,compressor powered on,ran heater verified heater on by touch heater,heater heated up,ran fan test passed,unit passed all other diagnostic test. Power cycled unit compressor and fans powered on then unit enter defrost cycle,waited for unit to complete its cycle,compressor and fans powered on unable to recreate issue. Called safety team gave report. Case 22037325"

"Arrived on site for dishwasher Wdt750sakz2 with issue of F9E1 error and not cleaning. Upon arrival, ran diagnostics and get error codes F7-E1variable speed motor not operating, and F8-E2 fill valve not operating. Test unit and valve is operating correctly but confirmed wash motor not operating. Need to replace sump and motor. Also found many holes in lower spray arm are blocked. Was able to push debris in with a Pic tool, however all the debris is floating around in spray arm. During disassembly found units feet are slightly below floor level and top of dishwasher is too tight under counter top. Tried several attempts to pull unit out from cabinet but unsuccessful. Advised customer that unit needs to be made accessible. Need to order lower spray arm. Ordering spray arm. Customer will contact us once unit is made accessible. Office to reschedule.; ordrng 1 W11579565 (Lower spray arm)"

"Arrived on site for water leaking. Per tenant they replaced the water filter,while purging filter water keeps dispensing and had to shut water source off. Slightly turned on water source water leaking,unplugged unit,slightly turned on water source water continued to dispenser ordering a new water valve. ; ordrng 1 W11609465 (Harness) and 1 W11162042 (Filter housing) and 1 W11645245 (Water valve)"

"Arrived on site to look at model WTW8127LC1 for customer complaint of unit shaking and softner dispenser broken. Found broken bezel and softner not dispensing as well as tub not spinning in round due to gearcase shaft bent. Ordering softner dispenser, bezel, gearcase, and slider. ; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (Slider) and 1 W11550898 (Bezel) and 1 W11569112 (Softner dispenser)"

"Arrived on site for no cool. Removed evaporator cover frost only on inlet of evaporator, checked low side pressure in a vacuum, unable to locate leak,removed refrigerant pressurized system to 250 psi sprayed compressor and evaporator found pin hole leak on evaporator. Replaced the evaporator and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good. Used w11572047,wpw10143759"

"Arrived on site for not dispensing ice. Found auger motor not getting energized, replaced the main control tested ice dispenser,ice now dispensing. Found water leaking from fresh food drain,removed compressor cover cleared drain extension, defrosted drain tube going into fresh food section. W11664342"

"Arrived on site for unit starting on its own and leaking water. Upon arrival, found water damage around the island where the plumbing is located. Proceeded to run dishwasher and found no leaks. Filled sink halfway and drained and found no leaks under the sink. Pulled out dishwasher and found signs of water damage. Ran diagnostics and still no leaks. Called builder and stated 90% of the times he would enter the property, the dishwasher would be running a cycle. The builder was notified of a leak when their realtor informed him. As soon as he pressed Cancel to drain, he noticed water underneath. Called techline and spoke with Dillion SR#22106990 and documented call and have no recommendations for part replacements or adjustments. During the wait time and speaking with techline, the dishwasher was under a stress test for more than an hour and still no leaks present. Called Safety and spoke with Shirin SR#21964538 and stated there will be no recommendations at this time due to unit not leaking. Informed builder via text. Unit is functioning as designed. No water leaks detected at this time. No parts needed. Unit is unplugged. Vacant unit. No one available to sign"

"Arrived on site for 1 stop with refrigerator WRS315SNHM09 to swap doors. Replaced door LW11258473, door LW11258450, and nameplate W11223753. Job complete"