Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8767 customer reviews

Andy  B.

Andy B.

DRYER WHIRLPOOL WED4815EW1 Arrived on site for dryer making noise. Tested and inspected unit and found no abnormal noise. Spoke with customer on use and care and practice for best. No repairs are needed at this time.

Near Copper Creek Dr, Austin, TX 78729
Lou S.

Lou S.

FREEZER KITCHENAID krmf706ess01 "arrived on site to inspect refrigerator evaporator. Upon further inspection, i tested temps in the FC=17 degrees, RC=42 degrees & ice box=28 degrees. I checked the RC evaporator and it was dry. I checked the FC evaporator and it is covered with ice. I attempted to remove the Evap cover, but the styrofoam portion of the cover was frozen to the evaporator. I checked the condenser fan and Evap fans and all were functioning as was the compressor. I had the customer sign the waiver of damages from defrosting refrigerator and advised the customer to place towels around the unit at the sides and back to protect against any water leaking from the unit when they defrost. Due to the amount of ice built up, I advised the customer to unplug the unit 48 hours before I return to allow efficient time to defrost. I am ordering another fc Evap motor harness, Evap cover, and hv control. No water leaks observed during service.; ordrng 1 W10736933 (cover-evap) and 1 W11249

Near Zoysia Dr, Leander, TX 78641
Dylan  T.

Dylan T.

DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site customer complaint was dishwasher soap dispenser was broken replace the soap dispenser ran the unit everything else work great all lines are dry

Near Springbrook Rd, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH53521HZ0 "Arrived on site for microwave fan making odd noises. Performed diagnostics and tested exhaust fan operation. Gained access to fan and found wood chips from cabinet and gotten in to fan housing . Removed object and inspected fan blade for damages, none found. Assembled unit and tested all operations, all tested good."

Near Perryville Loop, Liberty Hill, TX 78642
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site for refrigerator not making ice. Inspected unit and found unit ice bit full of ice. Tested ice and water dispensers and all operations are normal. Cycled ice maker and ice maker cycled and filled with water. All operations are normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.

Near McCormick Cv, Hutto, TX 78634
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived onnsite and reset unit to restore proper UI function. Advised customer on use and care. All checks good, unit is now operating as designed."

Near Windroot St, Austin, TX 78728
Andy  B.

Andy B.

OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site for oven won’t turn off. Tested and inspected unit and found cable on right side going to UI completely unplugged. Plugged in and tested and found blower fan not coming on. Will need to replace fan, controls and UI to complete repairs. Shut off unit at braker and instructed customer not to use unit until repairs are completed. Ordering needed part ; ordrng 1 W11248652 (blower)"

Near Iron Rail Terrace, Round Rock, TX 78664
Arthur B.

Arthur B.

WASHER MAYTAG MVWX655DW1 "Arrived onsite for customer complaint of top load washer not draining all water out. Ran diagnostics and found F8E1 (Long Fill) error. Manually tested full valve and found cold water entering slowly. Removed an replaced valve assembly, reassembled and tested. Unit now fills as designed. Raised drain hose as well to allow proper venting of stand pipe. All water connections were dry at time of service."

Near Brazos Ct, Salado, TX 76571
Robert J.

Robert J.

COOKTOP KITCHENAID KCGS956ESS02 "Arrived on job for complaints of large flame, upon inspection we found the kit had not been converted. Converted to lp kit and tested all burners. Working to correct specifications. Complete"

Near Hayden Bend, Bee Cave, TX 78738
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=3 degrees & RC=52 degrees. I found a large amount of ice built up on the Fc evaporator. Recent repairs have been made on this unit replacing the Evap motor harness. I tested ohms to the defrost heater and found it open. I advised the customer of my findings and attempted to remove the ice from the evaporator, but due to it being so thick, I advised the customer that it would have to be defrosted by turning the power off to the unit for at least 24 hours like he did before.. I am ordering the defrost heater, main control, and will return with the Evap motor harness and damper. Also ordering a CNOTE-AUTHORIZATION. No water leaks observed during service, office to schedule return service.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 W10464775 (housing) and 1 WP12729123 (heater) and 1 WPW10503278 (refer elect cont brd)"

Near Cedar Crest Dr, Cedar Park, TX 78613
Lou S.

Lou S.

MICROWAVE KITCHENAID KCMS185JSS5 "arrived on site to inspect microwave arcing and not heating. Upon further inspection, I tested the unit with a glass of water and it did not heat. When I pulled the unit from the wall and removed the top cover, I removed the magnetron and found where it was damaged and damaged the wave guide as well.

Near W Cimarron Hills Trail, Georgetown, TX 78628
Kevin B.

Kevin B.

REFRIGERATOR JENN-AIR JS42SEDUDW15 "Arrived on site and found water is dripping from the valve area, replaced valve and found waterline is also cracked. Took one picture of crack. Will need to bring back a new waterline and all possible couplers/connectors to correct issue. No water leaks from connections at time of service.; ordrng 2 WP2198677 (connector)s and 2 WP2300868 (fitting)s and 2 WP4373559 (fitting)s and 2 WPW10271540 (fitting)s and 1 WPW10296807 (tube-water) and 1 WPW10683737 (tube-water)"

Near E 34th St, Austin, TX 78705
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRT138FZDW00 Arrived onsite for the refrigerator that just clicks but doesn’t cool. I found the overload tripping. I tested the compressor and found it good electrically. I found the capacitor good. I tested the unit with a different start device that I had on my truck and the compressor would run but it never would drop below 7 amps. The compressor has a mechanical issue and needs to be replaced.

Near Spring St, Tow, TX 78672
Richard P.

Richard P.

RANGE WHIRLPOOL KGCU467VSS01 Arrived onsite to replace the parts previously ordered. Installed new burners. Tested with no leaks detected.

Near Wilderness Creek, Canyon Lake, TX 78133
Richard P.

Richard P.

WASHER MAYTAG MHW5500FW1 Arrived onsite for the washer continuously draining and not unlocking the door. Ran diagnostics and found the code F3 E1 pressure switch fault. We installed the pressure switch and tested washer. Everything is working properly. No leaks detected. Complete

Near Upland Ct, Canyon Lake, TX 78133
Arthur B.

Arthur B.

MICROWAVE BOSCH HMC80251UC/01

Near Lampasas, TX 76550
Lou S.

Lou S.

RANGE WHIRLPOOL WFG381LVS2 "arrived on site to inspect range oven temps. Upon further inspection, using my multimeter, I placed the thermal lead in the middle of the center rack and tested temps. The temps recorded were 324, 396, 337, 401, 334 for an average of 358 degrees. Customer advised that the control display will intermittently show no more than 140 degrees. I adjusted the Ignitor as it wasn’t consistently lighting the burner and retested. Unit is operating as designed. No gas leaks detected during service, job completed."

Near Ericanna Ln, Leander, TX 78641
Al R.

Al R.

WASHER MAYTAG MVWB835DW4 Arrived to inspect washer fill issues.Ran diagnostics test mode and got F8E1 long fill error.Removed and replaced the housing.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete

Near N 33rd St, Waco, TX 76708
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFE505W0HS1 Arrived on site to test unit for door not working correctly. Found broken hinge on right side. Replaced hinge test unit and unit test good job complete

Near W Slaughter Ln, Austin, TX 78749
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOD77EC0HS01 "Arrived on site for oven clock having incorrect time of day. Performed diagnostics mode and checked fault codes, none found. Found unit not connected to WiFi. Instructed customer on WiFi connectivity. All tested good."

Near Co Rd 207, Liberty Hill, TX 78642
Andy  B.

Andy B.

WASHER WHIRLPOOL MVWB835DW4 Arrived on site for washer not agitating and water dripping into unit. Tested and inspected unit and found all spin and agitation operations are normal found and over load error code. Also Found failed inlet valve. Removed failed part and replaced with new and instructed customer on use and care and practice for best performance. No water leaks present at time of service.

Near Fairview Dr, Round Rock, TX 78665
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KFCP22EXMP5 "Arrived on site for no ice. Icemaker running through a cycle and not sending power to valve,jumped icemaker to give power to valve and water started filling icemaker, diagnosed faulty icemaker,installed updated icemaker,powered unit on icemaker ran through a cycle and filled with water.

Near Granada Hills Dr, Austin, TX 78737
Clif L.

Clif L.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to diagnose a range with a display that is not operational. Found main control shorted out. Replaced main control and found all is now functioning properly.

Near Carmen Hill Ln, Bastrop, TX 78602
Robert J.

Robert J.

DRYER WHIRLPOOL WED7500GW0 "Arrived on job for the latch not working, upon inspection we found the latch bent out of place, replaced latch and strike. Tested. Complete"

Near Tambre Bend, Austin, TX 78738
Al R.

Al R.

WASHER MAYTAG MHW6630HC0 Arrived to inspect front load washer leaking.Ran diagnostics test mode and noticed the units front leveling feet were all the way down.I adjusted them to maximum position and unit tested as designed with no leaks.All water lines were dry at the time of service.Job complete

Near Dayton Dr, Robinson, TX 76706
David  Z.

David Z.

DOWNDRAFT KITCHENAID KIRD861HSS/0 Arrived on site to diagnose downdraft range with blower stuck in up position. Performed diagnostics and tested unit. Got no response out of fan switch or power button. Checked all switches and all tested good. Redid all connections in the wire nuts and switches. Retested unit and unit now had power and function. Tested unit several times and all working as designed.

Near Cuesta Trail, Austin, TX 78730
Jonathan  S.

Jonathan S.

OVEN KITCHENAID KEMS309BSS00 Arrived on site for oven combo unit having intermittent cooking failure. Customer stated that sometimes unit will not leave preheat mode and sometimes will say at temperature and oven temperature will drop. Performed diagnostics mode and found no fault codes. Spoke with customer on service pointer W10689408. Called tech support and spoke with Kathy (SR#7726858948). Found intermittent door not closing. Spoke with customer on door and user care guide. All tested good at time of service.

Near Glass Mountain Cove, Georgetown, TX 78633
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFC8090GX0

Near Thompson St, Austin, TX 78702
Dylan  T.

Dylan T.

WASHER WHIRLPOOL MVWB765FW3 Arrived on site customer complaint was washing machine was dripping inside the washer fan of had a bad water valve need to order the part; ordrng 1 W11172234 (housing)

Near Stone Water Ln, Jarrell, TX 76537
Richard P.

Richard P.

ICE MACHINE JENN-AIR JIM158XYRS2 Arrived onsite for the Jenn Air ice machine not making ice. Called techline and ran diagnostics. Found that the water level sensor was no good. Replaced pump and tested unit. Everything is working properly. Ice maker now has enough water to make ice.

Near Cantera Ridge, New Braunfels, TX 78132
Richard P.

Richard P.

MICROWAVE WHIRLPOOL WMH31017FS0 Arrived onsite for the microwave door ajar error. Replaced all door switches and fuse that was ordered. Tested microwave and all functions worked good. Complete.

Near Cedar Bend, Canyon Lake, TX 78133
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH53521HZ0 Arrived on site to diagnose a microwave that is giving multiple symptoms. Tested unit and found main control and display board both shorted. Replaced both parts and tested unit. Found all is functioning properly at this time.

Near Swift Water Loop, Bastrop, TX 78602
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL GD5NVAXSB01 "Arrived on site for not dispensing ice. Tested dispenser motor and ice door motor not powering on,removed housing tested unit found no power to motors diagnosed faulty control. Ordering a new control; ordrng 1 WP2303843 (CONTROL)"

Near Brecourt Manor Way, Austin, TX 78739
Jonathan  S.

Jonathan S.

DISHWASHER GE GSD5320D01BB Arrived on site to install previous diagnosed part. Removed unit to gain access to wash motor assembly. Removed failed motor and installed new. Tested unit and found water leaking from hose chamber. .; ordrng 1 WD24X10015 (hose chamber)

Near Camp Dr, Georgetown, TX 78633
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRT318FZDB05 Arrived on site to diagnose a refrigerator that is leaking in the freezer. Tested unit and found fill tube for icemaker not aligned properly. Reset line to proper position and found all is working properly at this time. No leaks were found after services were performed.

Near Joe Cole Ln, Smithville, TX 78957
Leonardo C.

Leonardo C.

RANGE JENN-AIR JGRP436WP02 Arrived on site to test unit for f1e1 error. Found error code on board. Test unit and found bad console. Will order new console WPW10464535. ; ordrng 1 WPW10464535 (CONSOLE )

Near Cedar Park Dr, West Lake Hills, TX 78746
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUDF204ESB00 Arrived on site for icemaker issues. Found broken tab that holds shut off arm on fill cup. Diagnosed unit would a new icemaker installed a new icemaker ran icemaker through a cycle water filled icemaker unit working as designed.

Near Beecher Ln, Austin, TX 78746
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for loud noise. Diagnosed compressor making a whistling noise,removed compressor and drier,installed a new compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. Only sound from compressor is normal operating sound"

Near Bauerle Ranch Trail, Austin, TX 78748
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and replaced bellow clamp, ran test 12 And washer is now operating normally. No water leaks from connections at time of service, job complete"

Near Cobblestone, Austin, TX 78735
Dylan  T.

Dylan T.

MICROWAVE WHIRLPOOL WMH31017HS0 Arrived on site customer complaint was microwave would he need to install the magnetron diode and cap

Near Hesters Crossing Rd, Round Rock, TX 78681
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRSA88FIHN00 Arrived onsite to install new housing and harness to SxS refrigerator. Removed evaporator cover used steamer to remove all ice build up. Removed and replaced harness. Removed and replaced housing. Installed customer provided water filter. Reassembled and verified air flow and frost pattern. Good pattern forming. No other issues found. All water connections were dry at time of service.

Near Creek Land Rd, Killeen, TX 76549
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL KEBS207BSS01 Arrived on site to test unit for upper oven not heating correctly. Found last tech calibrated lower oven not upper. Found bad sensor replaced sensor test unit and unit test good job complete. Unit getting to 350

Near Avenue C, Austin, TX 78751
Al R.

Al R.

WASHER WHIRLPOOL WTW5000DW2 Arrived to inspect washer not draining.Confirmed the complaint and removed and replaced the pump.Found small nail in old pump.Reassembled and unit tested as designed and drained.All water lines were dry at the time of service.Job complete

Near Parrott Ave, Waco, TX 76707
Clif L.

Clif L.

DRYER MAYTAG MEDB835DC4 "Arrived on site to diagnose a dryer that is not turning on. Tested unit and found no mechanical failures at this time. Advised homeowner a light touch on the electrostatic panel is all that is needed, and pushing too hard can cause it to misregister button press. Job is complete and no further repairs are needed."

Near Colorado Bluff, Cedar Creek, TX 78612
Lou S.

Lou S.

WASHER MAYTAG MVWB765FC2 "arrived on site to inspect washer control board. Upon further inspection, the customer advised that the unit is not putting enough water into the tub to wash. I placed the unit in diagnostics showing error code F8E1-long fill, F7E9-locked rotor, F0E3-overload. Cleared the codes and continued with testing. Unit operates as designed except the cold water valve was not allowing much water into the unit. I removed the cold water hose and found a large amount of debris in the screen. I removed and replaced the valve and retested and the unit operated as designed. No water leaks observed during service, job completed. Due to the customer having a water softener, I made recommendations for use and care and detergent use."

Near Orsobello Cove, Cedar Park, TX 78613
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL KRSC503ESS00 Arrived on site for refrigerator not dispensing ice. Tested and inspected unit and found no voltage going to dispenser motor. Inspected and found broken wire harness at bottom of FC door.

Near Luedtke Ln, Pflugerville, TX 78660
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL ADB1400AGS1 Arrived onnsite and found unit drain obstructed. Cleared obstruction and reset. Tested and all works as designed. Advised customer on use and care.

Near Cimaizon Dr, Austin, TX 78725
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 Arrived on site to diagnose gasket issue on door. Found RC door gasket had separated from the door on the top only. Adhesive / foam had failed and gasket was loose. Applied adhesive to top edge of door and glued gasket back into place along the top. Used painters tape to hold down gasket and allow adhesive to fully cure. Advised to wait 24 hours for adhesive to dry. all is working as designed. Call complete.

Near Scofield Ridge Pkwy, Austin, TX 78727
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to test unit for broken dispenser door. Installed dispenser test unit and unit test good job complete.

Near Ruxton Ln, Austin, TX 78749
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "arrived on site to inspect refrigerator ice maker not dispensing ice. Upon further inspection, I found a large clump of ice in the chute and was formed up into the ice bin. Once I got the ice removed, I removed the bin and found more ice stuck to the bottom of the bin. I cleared the ice and cleaned off the water and put the ice bin back in the door. Test3d the dispenser and it is operating as designed. I advised the customer that when using the crushed ice selection, broken pieces of ice will get under the bin and eventually form together causing a larger piece which in turn will cause the bin to get stuck. I advised the customer also that even when using the cubes selection, the cubes can still get wedged in the bin and get crushed causing the same issue. I recommended that they pull the bin and clean it every so often depending on use to keep it from getting build in it and getting stuck. Also, pieces of ice will get stuck in the ice door and cau

Near Ericanna Ln, Leander, TX 78641
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW5000DW1 Arrived on site for washer shaking. Tested and inspected unit and found suspension. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Massa Dr, Round Rock, TX 78665
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW6620HC0 "Arrived onnsite and tested thoroughly for low flow symptoms and found all operating as designed. All checks good, tested and reset unit. Advised customer on use and care."

Near Jonah Lee Ct, Manor, TX 78653
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site to test unit for unit not draining. Test unit and found drain motor humming. Removed motor and found glass stuck In drain motor. Removed glass test unit and unit test good no leaks present at this time.

Near Mystic Shadow Ln, Buda, TX 78610
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED5620HW0 Arrived on site and found unit blower obstructed. Cleared obstruction. All checks good. Unit is now operating as designed.

Near E 6th St, Austin, TX 78702
Jonathan  S.

Jonathan S.

DRYER SAMSUNG DV45K6200EZ/A3 "Arrived on site for dryer not turning. Performed diagnostics and disassembled unit to inspect belt. Found broken belt cases by broken pulley. Removed failed idler pulley and installed new. Assembled unit and installed belt. Tested dryer operation and all tested good.

Near Golden Eagle Way, Liberty Hill, TX 78642
Lou S.

Lou S.

RANGE WHIRLPOOL WFG505M0BB2 "arrived on site to inspect range oven light. Upon further inspection, i found the oven light globe had separated from the base and the base was still in the socket. I attempted to remove the base but wasn’t able to. I removed and replaced the socket and put a bulb in and tested. The light is operating as designed. I tested the cooktop burners and oven burners and all are operating as designed. No gas leaks detected during service, job completed."

Near Dawson Dune Ln, Leander, TX 78641
Lou S.

Lou S.

DRYER WHIRLPOOL WED6200SW1 "arrived on site to inspect dryer not heating. Upon further inspection, the customer advised that unit was recently repaired, but it’s still not heating/drying clothing. I opened the unit door and pressed the door switch closed and turned the unit on. I did not see the element illuminate in the back left corner vent area. I removed the back cover and found a connection to the thermistor not fully connected. Adjusted the connection and retested and unit operated as designed. Using my vent test kit, I placed the card at the back right vent area and tested the unit with no heat. The card did not fall after testing two times. I removed the vent tube from the back of the unit and retested and the card fell off showing good air flow. I advised the customer of my findings and recommended they have a professional check the vents. No lint observed in the unit, job completed."

Near Squaw Valley Ln, Austin, TX 78717
Leonardo C.

Leonardo C.

DISHWASHER MAYTAG MDB7959SHZ0 Arrived on site to test unit for unit not cleaning. Dishes test unit and found float stuck in the up position making unit think it’s full of water. Secured float test unit and unit test good job complete no leaks present at this time.

Near Heitzler Ln, Driftwood, TX 78619
David  Z.

David Z.

RANGE KITCHENAID KFGU706VSS01 "Arrived on site to diagnose dropin cooktop that was constantly beeping even when not in use. Performed diagnostic and only item that can beep is the UI since there is no main control, and it beeps when the panel is locked and unlocked. Recommended replacement of the cooktop since the UI is built into it. Part is discontinued and not servicible. Customer request I reassemble the unit, since another company had disassembled it partially. Reassembled unit and connected gas line. Tested unit and all is working as designed at he time of testing. No gas leaks found at time of service.

Near Bramblecrest Dr, Austin, TX 78726
Clif L.

Clif L.

DRYER WHIRLPOOL WGD4950HW0 Arrived on site to diagnose a dryer that is not heating. Tested unit and found failed igniter. Replaced burner assembly and tested unit. Found all is functioning properly at this time.

Near Buffalo Trail, Bastrop, TX 78602
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KRFC704FBS00 Arrived onsite for customer complaint of French door dual evaporator refrigerator stopped cooling. Removed back unit cover and found compressor extremely hot to touch. Unit will need to have compressor replaced. Ordering compressor kit. OF to R/S. Unit unplugged at this time.; ordrng 1 CNOTE (2HR CALL) and 1 W11025999 (compressor)

Near Joe Bozon Dr, Salado, TX 76571
David  Z.

David Z.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site to diagnose a washer making loud noise when spinning. Performed diagnostics and found noise coming from bottom of unit. Found gearcase had leaked oil and coated the belt and pulley in oil, and belt is slipping. Replaced gearcase and cleaned off belt and pulley. Retested unit and found still squealing. Belt needs to be replaced along with the clutch pulley. Ordering 1 WPW10006384 belt. Will also return with clutch/cam kit. ; ordrng 1 WPW10006384 (drive belt)"

Near Nightshade St, Austin, TX 78728
Al R.

Al R.

DRYER WHIRLPOOL MEDB855DC4 Arrived to inspect squeaking dryer.Confirmed the complaint and replaced the Repair kit.Reassembled and unit tested as designed with not squeaking noises.Customer satisfied.Job complete

Near Opal St, Hewitt, TX 76643
Andy  B.

Andy B.

DRYER WHIRLPOOL WED8500DC4 Arrived on site for dryer error code. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near E Old Settlers Blvd, Round Rock, TX 78665
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF736SDAB11 "Arrived on site for evap motor replacement, removed and replaced and tested good"

Near Rosecliff Dr, Georgetown, TX 78633
Clif L.

Clif L.

REFRIGERATOR FRIGIDAIRE FGHC2345LF5 Arrived on site to diagnose a refrigerator with water systems not working. Tested unit and found reservoir over cooled and dispenser waterline frozen in door. Homeowner will perform manual thought on unit to correct temperature issues. No repairs were performed today. No leaks were found at time of service.

Near S Ridge Cir, Georgetown, TX 78628
Clif L.

Clif L.

DRYER GE GTD42EASJ2WW arrived on site to diagnose a dryer with a broken shaft. Found timer knob shaft broken. Replaced timer and tested unit. Found all is functioning properly at this time

Near S Ridge Cir, Georgetown, TX 78628
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL KFIS29BBMS02 Arrived onsite for the refrigerator still not cooling. I found the FC and RC temps good. I took a photo of the FC temp with the control set at 0 degrees. Ms stated the issue is the ice is still melting. I found the ice clumped in the center of the ice bin around the auger and in the lower part of the bin around the cutter blades. The outer ice in the bin was dry and smaller indicating it was evaporating. I checked the ice door and found it closed properly. I advised the customer on crushed ice use and explained some things with the ice door separator for them to watch for since they use a lot of crushed ice. The unit is working as designed at this time. Call complete.

Near Gabriel Woods Dr, Georgetown, TX 78633
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRT318FZDW01 arrived on site and inspected refrigerator and found evaporator drain is blocked by ice, took pictures. Used steamer to remove ice and ensure drain is clear. Took a picture. No further repair is required at this time, this refrigerator does not have water connections"

Near Blanco, TX 78606
Kevin B.

Kevin B.

OVEN KITCHENAID KODE300ESS04 "Arrived on site and inspected oven and adjusted calibration settings. After Justin oven is operating normally, no further repair is required at this time, job complete"

Near Trainer Wuest Rd, Blanco, TX 78606
Scott  M.

Scott M.

REFRIGERATOR JENN-AIR JFFCC72EFP00 Arrived on site for unit not cooling . Customer had unplugged unit for 2 day and has been running unit again since the 27th . No issues since restarting unit . Did find new frost on rails In freezer . Found freezer door isn’t sealing properly . Ordering freezer rails . Please call to set return . No water leaks detected at time of service .job complete .; ordrng 1 AUTHO and 1 W10795844 (BRACKET ) and 1 W10795848 (BRACKET )

Near Reliance Creek Dr, Austin, TX 78754
Andy  B.

Andy B.

OVEN KITCHENAID KEBS207ESS00 Arrived on site for oven not coming on. Tested and inspected unit and found failed fuse and lower oven broil element.Ordering needed part. .; ordrng 1 W10804429 (elmnt-brol)

Near St Paul Rivera, Round Rock, TX 78665
David  Z.

David Z.

WASHER WHIRLPOOL NTW4516FW "Arrived on site to diagnose a washer that was moving around and vibrating harshly when in high speed spin. Ran unit with wet sheets unit and did verify movement and also some squeaking.could hear inner basket rubbing. Tightened gearcase nut and checked connections and everything is tight. Basket feels like it’s warped and rubbing either on the tub or ring. Ordering new W10371566 tub, W10554251 basket, and WPW10531289 tub ring. Recommend 2nd tech due to being in a closet and having limited space to work, which will be easier with a 2nd person. Office to schedule 2MAN. ; ordrng 1 2MAN (2MAN) and 1 W10371566 (tub) and 1 W10554251 (spin basket) and 1 WPW10531289 (tub ring)"

Near Shepherd Mountain Cove, Austin, TX 78730
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to test unit for unit not getting to temp. Test unit and found unit off about 10°. Calibrated oven to +10°. Test unit and unit test good job complete

Near Cabrillo Way, Spicewood, TX 78669
Al R.

Al R.

WASHER LG WM3270CW Arrived to inspect front load washer not draining.Confirmed the complaint and removed and replaced the drain pump.Reassembled and unit tested as designed.All water lines were dry at the end of service.Job complete.Customer satisfied

Near Brewer Rd, Salado, TX 76571
Al R.

Al R.

DISHWASHER BOSCH SHP65T55UC/07 "Arrived, installed part, reassembled and unit tested as designed.Job complete"

Near FM2484, Salado, TX 76571
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for cooling issue. Found small refrigerant leak at manufactures weld joint from factory,repaired manufactures weld joint vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly. C sticky note. Sealed system repair"

Near E Riverside Dr, Austin, TX 78741
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRT111SFDW "Arrived on site to install previously diagnosed parts. Installed levelers on bottom of unit, none were there previously. Leveled unit. All is working as designed. Call complete."

Near Staton Dr, Austin, TX 78727
Richard P.

Richard P.

WASHER WHIRLPOOL WFW8620HC2 Arrived onsite for the washer spinning but not moving to wash cycle. Ran diagnostics and found long fill error code. Upon inspection found that the water valves were not open. Opened the valves and tested washer. Everything is now working properly. Also discussed with customer the function of the child lock which was on when we arrived. Everything is working to manufacture specs. Complete.

Near Rocky Spot Dr, Austin, TX 78737
Richard P.

Richard P.

DRYER WHIRLPOOL WGD5000DW3 Arrived onsite to install new burner assembly ordered by previous technician. Was unable to complete job due to the need of gas pipe sealant.

Near Tara Dr, Austin, TX 78744
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to test unit for unit not drying correctly. Test unit and found heating element working as designed. Advised customer to use jet dry to help the unit dry dishes better job complete

Near Jenkins Bend, Austin, TX 78748
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Arrived on site to replace previously ordered parts. Replaced heater and main control and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Boquilla Trail, Georgetown, TX 78633
Tyler B.

Tyler B.

WASHER MAYTAG MHW3505FW0 "Arrived on site for unit with door locked, found water level errors. Removed and replaced the water sensor and tested good"

Near Cross Draw Trail, Leander, TX 78641
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for unit that would randomly turn off lights and dispenser would randomly dispense water on to floor, due to cust supplied video narrows down to control failure. Removed and replaced control and tested diagnostics and tested good. Control covered under k-aide warranty"

Near Overlook Bend, Leander, TX 78641
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTM404ESS1 Arrived on site to test unit for uni tripping breaker. Test unit and could not duplicate problem. Turned heater on and heater working correctly. Checked all connections and all test good.

Near San Solano Ct, Bee Cave, TX 78738
David  Z.

David Z.

WASHER AMANA NTW4516FW3 Arrived on site to diagnose washer with reported non functional agitator. Inspected unit and found basket was leaned to front left due to disconnected suspension rod. Found unit was missing the bushing / ball for that suspension rod and had nothing to connect to. Replaced with extra bushing from truck stock. Unit is now working as designed. Call complete.

Near Scofield Ridge Pkwy, Austin, TX 78727
Jonathan  S.

Jonathan S.

ICE MACHINE KITCHENAID KUID508HPS00 Arrived on site for ice machine LED Interior light not working. Performed diagnostics and tested DC voltage to LED light and found failed LED assembly. Will need to replace LED control. .; ordrng 1 W10492487 (light)

Near No Return, Horseshoe Bay, TX 78657
Kevin B.

Kevin B.

DISHWASHER KITCHENAID KDTM404ESS3 "Rived on site and found door panel is damaged, replaced door panel and dishwasher is now correct. No water leaks from connections at time of service, job complete"

Near Overland Stage Rd, Dripping Springs, TX 78620
Paul R.

Paul R.

MICROWAVE WHIRLPOOL WOC54EC0AS03 Arrived onsite for the microwave displaying an F1E1. The unit was working when I arrived. I found the F1E1 stored in the control. I erased the code and did a power reset. Ms cooked some rice in the unit and it worked as designed. The unit never failed. I explained if the unit failed again that the control would need to be replaced.

Near Davis Mountain Cir, Georgetown, TX 78633
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for the dishwasher not draining upon inspection discovered the customer had instructed a new garbage disposal and did not remove the knockout for the dishwasher drain hose. Thus causing the dishwasher not to drain. Everything tested good no leaks detected.

Near Petrified Forest Dr, Austin, TX 78747
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH32519HZ3

Near Pin Brush Dr, Austin, TX 78748
Kevin B.

Kevin B.

COOKTOP KITCHENAID KCGS556ESS02 "Arrived on site and found flames are too high when set on simmer, adjusted all valves and cooktop is now correct, job complete"

Near Overland Stage Rd, Dripping Springs, TX 78620
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Arrived on site for led lights dim or out . Found freezer light module failed. Replaced light ,all lights now working. No water leaks detected at time of service job complete"

Near Newport Ave, Austin, TX 78753
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRT311FZDB00 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the compressor and the drier. I added an access valve to the compressor. I vacuumed the system and it held a -30 psi vacuum. I charged the system with 4.9 oz’s of R134A. I tested the unit and found it working as designed. Call complete.

Near Carl Shipp Dr, Liberty Hill, TX 78642
Al R.

Al R.

WASHER MAYTAG MVWB855DC3 Arrived to install previously ordered parts.Installed latch and consoleUnit tested as designed.Job complete

Near Shady Ln, Copperas Cove, TX 76522
Lou S.

Lou S.

DRYER LG DLEX3875V "arrived on site to inspect dryer turning on when the door is closed without pressing the power button. I verified the door switch was good. Contacted lg Techline and spoke to Keith and advised of the issue. Keith advised that the problem isn’t in the door switch, but in a relay on the main control board. He provided a part number of EBR62707601 and advised that lg would be sending an email with return information as they want the old board returned to them so they can inspect it. No lint observed during service; ordrng 1 EBR62707601 (PCB MAIN)"

Near Watercliffe Dr, Lago Vista, TX 78645
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW5000DW2 Arrived on site for washer lid issues. Upon arrival customer informed that is not the issue. The issue is that the unit is draining on its on non stop. Tested and inspected unit and found failed control. no water leaks present at time of service.; ordrng 1 W11116590 (cntrl-elec)

Near Ballerstedt Rd, Elgin, TX 78621
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSC500ESS00 "Arrived on site to install door manufacture provided to customer. Removed damaged door,installed new door transferred icemaker to new door. Checked door seal good.

Near Cinca Terra Dr, Austin, TX 78738
Andy  B.

Andy B.

WASHER KENMORE 11029822800 Arrived on site for washer not draining. Tested and inspected unit and found unit does drain and spin but leaves some water in unit due to failed sensor switch. No water leaks present at time of service.; ordrng 1 WPW10292584 (switch-sen)

Near Grand Teton Trail, Taylor, TX 76574
Lou S.

Lou S.

WASHER WHIRLPOOL WFW95HEDC0 "arrived on site to inspect washer dispenser issues. Upon further inspection, the customer advised that the dispenser is full of water after every wash. They advised that when it happened previously, they found debris in the drain pump filter. I removed the filter and found no debris. Placed the unit in diagnostics showing error codes F9E1, F8E3. Cleared the codes and continued with testing. When the cold #1 valve was to come on, it failed. Also, the dispenser was full after testing. Due to the valve failure and the dispenser staying full, I removed and replaced the inlet valve and dispenser and retested. Unit operated as designed with no error codes. I advised the customer of my findings and repairs via text as they weren’t available at the time of repairs. No water leaks observed during service, job completed. Customer not available to sign receipt."

Near Staghorn Dr, Lago Vista, TX 78645
Clif L.

Clif L.

RANGE WHIRLPOOL WFE525S0HS1 Arrived on site to replace previously ordered parts. Replaced outer panel and tested unit. Found all is working properly at this time. Badge was not needed. Job is complete.

Near Screech Owl Dr, Pflugerville, TX 78660
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW5090JW0 "Arrived onnsite and was unable to enter diagnostics. All other indicators point to failed acu, ordering acu to repair. Advised rep. Office to reschedule ; ordrng 1 W11334605 (CONTROL)"

Near Newning Ave, Austin, TX 78704
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived on site to diagnose a refrigerator with a cracked bin in the freezer. Inspected unit and found homeowner was seeing the seam where the plastic was molded and no cracks were found. No repairs are needed and all is functioning properly at this time. No leaks were found at time of service.

Near Rockport St, Georgetown, TX 78633
Kevin B.

Kevin B.

FREEZER KITCHENAID KRFC302ESS02 "Arrived on site and inspected refrigerator and found magnet housing for icemaker drawer is cracked, a new one will be needed. No water leaks from connections at time of service; ordrng 2 W10121002 (magnet-dor)s"

Near Overland Stage Rd, Dripping Springs, TX 78620
Al R.

Al R.

REFRIGERATOR FRIGIDAIRE LFFH20F3QW Arrived to inspect Frigidaire freezer not working.Confirmed the complaint and removed and replaced the control.Reassembled and unit began cooling.Customer told to wait 24 hours before adding food.Job complete

Near Goodhue Dr, Killeen, TX 76549
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for noise complaint and ice build up. Found fresh food evaporator incased in ice. Diagnosed faulty thermistor,defrosted evaporator installed new harness secured thermistor to correct location on suction line using foil tape and a zip tie secured cover with 4 screws. Ran diagnostics good air flow. Tested water dispenser high pressure to valve,no shut off valve installed behind refrigerator advised customer shut off valve was present lowering pressure out of valve would remove noise."

Near Montebello Rd, Austin, TX 78746
Paul R.

Paul R.

OVEN KITCHENAID WOS51EC0AS01 Arrived onsite for the oven completely dead. I found the thermal fuse blown. I replaced the thermal fuse and tested the oven. The oven is working as designed. I went over reshaping the door gasket with the customer. Call complete.

Near Aldea St, Georgetown, TX 78633
Al R.

Al R.

WASHER GE GTWN4250DWS "Arrived to inspect washer issues and install previously ordered parts.Noticed the lid switch is working as designed.Through my research I feel the unit will need a gear case sensor, 2MAN for gear case, AUTHORIZATION..Unit performs without water and every other load. Customer has to do manual drain and spin even after control was replaced.Needs more work.SEE PARTS RESEARCH FOR ADDITIONAL PARTS NEEDED; ordrng 1 CNOTE (RESEARCH GEAR CASE AND SENSOR, MOTOR, ) and 1 CNOTE (AUTHORIZATION ) and 1 CNOTE2HOURS,2MAN"

Near Greystone Dr, Killeen, TX 76549
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF535SNBM00 inspected refrigerator and found icemaker arm is loose and not attached to icemaker. After resetting it icemaker will now operate normally. No water leaks from connections at time of service, job complete"

Near Tulip Cove, Kyle, TX 78640
Scott  M.

Scott M.

DISHWASHER BOSCH SHE3AR75UC/24 Arrived on site for dishwasher not starting. Found found switch in door needed to be readjusted . After adjustment unit is now operating normaly . Nomwater leaks detected at time of service .

Near Priscilla Dr, Austin, TX 78752
Tyler B.

Tyler B.

WASHER GE GLWN2800DWS "Arrived on site for unit not filling with cold, tested on cold and got no fill, filled on warm. Removed panel found switch rusted, replaced and tested properly"

Near Granite Hill Dr, Leander, TX 78641
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site and found a door is damaged, after replacing door it is now correct. No water leaks from connections at time of service, job complete."

Near Trainer Wuest Rd, Blanco, TX 78606
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBFN502ESS02 Arrived on site for icemaker overproducing ice, called tech support per tech support need to install longer shut off arm ordering new shut off arm; ordrng 1 W11342242 (SHUT OFF ARM)"

Near Hayden Bend, Bee Cave, TX 78738
Kevin B.

Kevin B.

COOKTOP KITCHENAID KCGS956ESS02 "Arrived on site and inspected cooktop and found insulation has put the wrong burner cap on the center, after correcting burner is now operating normally, job complete"

Near Trainer Wuest Rd, Blanco, TX 78606
Dylan  T.

Dylan T.

WASHER WHIRLPOOL WFW8540FW1 Arrived on site customer complaint was washing machine wouldn’t lock ran the unit through diagnostics couldn’t find anything wrong ran unit in normal mode several times all working as designed

Near Clove Hitch Dr, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site for damaged fill tube,removed faulty fill tube installed new fill tube ran diagnostics icemaker passed harvest icemaker passed fill test."

Near Bisset Ct, Austin, TX 78738
Paul R.

Paul R.

DRYER WHIRLPOOL WED70HEBW0 "Arrived onsite for the dryer with the check vent light coming on. I tested the dryer in a regular cycle and the light never came on. I checked for stored error codes and found an F4E3 & F4E4. I cleared the codes and ran the auto diagnostics cycle. I found some strange readings showing up. I called techline and spoke with Leon SR# 7726841888. Leon explained they were hexadecimal codes and showed me where they were on the tech sheet. The codes were 77, 75, & ED. The dryer was working as designed. I ran a temp test and found the airflow restricted and the temp dropping very slowly causing the check vent light issue. I advised the customer to have the vent cleaned. Call complete."

Near Lazy Oaks Dr, Georgetown, TX 78628
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for knocking noise . Customer was hearing a loud knocking noise when dispensing ice , seems to be more so on crushed . Unit stopped making noise about 2 days before visit . Checked ice bucket ,all checked normal . Couldn’t duplicate issue . Nonwater leaks detected at time of service . Job complete .Did recommend if happens to try to record unit ."

Near James Garfield St, Manor, TX 78653
David  Z.

David Z.

WASHER MAYTAG MVWB765FW "Arrived on site to diagnose a washer that was cycling and blinking F5. Verified latch was engaged and would not disengage, and unit was recycling over and over. Replaced latch and control both since control had a faint burnt smell to it. Retested with new latch and control and unit is not unlocking and working as designed. Call complete."

Near Merrilltown Dr, Austin, TX 78728
Al R.

Al R.

RANGE BOSCH HDI8054U/06 Arrived to inspect simmer burners on propane range.Observed all burners working properly.Customer advised the simmer is too high.Job complete

Near Bluebonnet Ln, Salado, TX 76571
Richard P.

Richard P.

WASHER ELECTROLUX EFLS627UTT

Near Covered Bridge Dr, Austin, TX 78736
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW4855HW1 Arrived on site and found hot water turned off and unit in emergency drain. Repaired and secured hot water connection and recalibrated unit. All checks good.

Near W St Johns Ave, Austin, TX 78752
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site and found refrigerator is unplugged, customer has experienced the breaker tripping. Reconnected refrigerator to power and everything turned on and it ran for 25 minutes without tripping the breaker, refrigerator is connected to its own circuit but it has an AFCI type breaker. Spoke with techline and they recommended that AFCI be changed preferably to a non AFCI breaker. If this does not correct issue, refrigerator will need to be left powered on until technician arrives 7726844343"

Near Blanco, TX 78606
Richard P.

Richard P.

WASHER WHIRLPOOL WTW4816FW2 "Arrived onsite for the washer not spinning. Ran diagnostics and found a motor fault error code. Upon inspection found that the capacitor was disconnected and on the floor. After reinstalling the capacitor we tested and heard a belt squealing. Replaced motor, belt and capacitor and calibrated unit. Ran tests and everything is working properly. Complete."

Near Big Meadow Rd, Austin, TX 78737
Dylan  T.

Dylan T.

REFRIGERATOR LG LFX25973D

Near Azurite Dr, Jarrell, TX 76537
Kevin B.

Kevin B.

DISHWASHER JENN-AIR JDB9800CWP2 "Arrived on site and inspected dishwasher and found no saved error codes, checked installation and found no issues. Ran a diagnostic cycle and found everything passed. Customer started washer on normal and it is progressing properly, spoke with techline to report and they recommended replacing fan motor, OWI sensor, and control panel. 7726847236; ordrng 1 WPW10469574 (vent FAN) and 1 WPW10705575 (sensor)"

Near Victorian Gable Dr, , TX 78619
Dylan  T.

Dylan T.

DRYER AMANA NED4655EW1 Arrived on site customer complaint was dryer was not trying Clothes very well put my thermometer in their dryer was not heating up as much as it needed to remove the vent off the back dryer started heating perfectly fine informed the person at the house that they need a vent cleaning

Near La Quinta Dr, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

DRYER ELECTROLUX EFME617SIW0 Arrived on site for dryer making cling noise when in use. Inspected unit and work area. Tested dryer and found noise sounded like change stuck in bellows. Removed top and found bracket that’s goings to top had came off and rattling against brace. Added 2 side tape to bracket and put back in location. Tested dryer operation and all tested good. Spoke with customer on failure found.

Near St Andrews St, Meadowlakes, TX 78654
Andy  B.

Andy B.

RANGE MAYTAG MER6600FZ2 Arrived on site to install previously diagnosed parts. Had customer inspect parts. Customer stated that the new control panel is exactly the same as the existing one verifying that is the way it is designed and not damaged. And customer acknowledges this. Showed customer new cooktop and customer approves new cooktop. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Prestons Braid Ln, Round Rock, TX 78664
David  Z.

David Z.

DRYER WHIRLPOOL WED9750WW0 "Arrived on site for dryer not running. Customer informed us they had run the unit without cleaning vents, and issue with thermal fuse repeated.

Near Merlene Dr, Austin, TX 78732
Lou S.

Lou S.

WASHER MAYTAG MVWB765FW3 "arrived on site to install previously diagnosed and ordered parts. Due to the gearcase leaking oil, the unit showing error code F7E9 and motor sounding as if it were slipping gears, I removed and replaced the gearcase, clutch, stator and rotor and calibrated the unit. Placed unit in diagnostics and tested. Unit operated as designed. No water leaks observed during service, job completed."

Near Roaring Fork, Leander, TX 78641
Wesley P.

Wesley P.

REFRIGERATOR GE GFE28GSKESS Arrived onnsite and found unit operating with intermittent freezing of the deli drawer and water line. Current temps are normal. Ordering electronics to repair. Office to research and reschedule. ; ordrng 1 MAINRELAYBOARD (RESEARCH) and 1 WR55X24585 (HUMIDITY BOARD)

Near Colina Ln, Austin, TX 78759
David  Z.

David Z.

RANGE AMANA AGR5330BAS3 Arrived on site to diagnose range that had flames coming up top high in front. Diagnosed unit and found that front 2 burners only were slight.y higher then normal for that range. Adjusted valves on front 2 burners and lowered flame size. Confirmed with customer they are good with flame height. All is now working as designed. Call complete.

Near Lyndsey Marie Ln, Pflugerville, TX 78660
Lou S.

Lou S.

RANGE WHIRLPOOL AER6303MFS2 "arrived on site to install previously diagnosed and ordered part. Due to the unit not being installed correctly the unit shorted out at the terminal block damaging the wiring harness; therefore, I removed and replaced the harness and tested the unit. The cooktop elements, Bake element and broil element all operated as designed. Job completed."

Near Holly St, Georgetown, TX 78626
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for complaint of ice maker dispensing crushed ice only. Spoke with customer and was informed that unit does actually switch now, but always goes back to crushed even if they leave it on cubed and use cubed. Unit should not be defaulting to crushed. Replaced UI and retested. Switched back and forth several times with no issues, and memory seems to be holding. All is working as designed. Call complete."

Near Bancroft Trail, Austin, TX 78729
Scott  M.

Scott M.

WASHER MAYTAG MVWB765FW3 "Arrived on site and replaced console and UI. Ran diagnogostics and calibration test. During testing at the high spin cycle unit was making very funny noises. Examine the stater and rotor found oil leaking. . no water leaks detected.; ordrng 1 W11393685 (GEAR CASE )"

Near Clearwater Cir, Austin, TX 78753
Lou S.

Lou S.

WASHER LG WT5001CW "arrived on site to inspect washer lid lock. Upon further inspection, I placed the unit in diagnostics and tested. When the unit got to t8, it began to show error code dL. I tested the lid lock and showed to be good. Tested voltage to the lid lock and did not get 12VDC.I removed and replaced the lid lock assembly and retested. The unit operated as designed. No water leaks observed during service, job completed."

Near Outlook Ridge Loop, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Arrived on site for no cool issue. Found unit not entering defrost,ran diagnostics heater not powering on,removed cover found brown power lead not connected to harness,installed brown power lead into harness and heater powered on."

Near Camino Vaquero Pkwy, Austin, TX 78747
Jonathan  S.

Jonathan S.

DRYER MAYTAG MEDC465HW0 Arrived on site for dryer making high pitch noise. Tested dryer operation and found high pitch sounds coming from back felt. Removed drum and inspected felt. Reshaped felt and assembled unit. Tested operation and noise no longer occurred. All tested good.

Near Skyline Dr, Kingsland, TX 78639
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for unit with torn gasket, replaced and tested good"

Near Brome Dr, Leander, TX 78641
Clif L.

Clif L.

DRYER SAMSUNG DV50F9A8EVP/A2 Arrived on site to diagnose a dryer that is not heating. Tested unit and found failed heating element. Replaced element and tested unit. Found all is functioning properly at this time.

Near McCoy Pl, Georgetown, TX 78626
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on job for ice maker not working, replaced ice maker and retested, passed all tests...Bracket broke in bottom drawer, ordering bracket and front pan for drawer. Office to reschedule ; ordrng 1 W10625069 (bracket) and 1 W10625070 (bracket) and 1 W11336585 (PAN )"

Near Acorn Dr, New Braunfels, TX 78130
Clif L.

Clif L.

WASHER FRIGIDAIRE FAFW3574KW0 Arrived on site to diagnose a washing machine that is leaking. Tested unit and found standpipe on wall is backing up when unit drains and it is overflowing. Homeowner will need plumber to eliminate clog to complete repair.

Near E 20th St, Georgetown, TX 78626
Andy  B.

Andy B.

DRYER MAYTAG MEDB835DC4 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Co Rd 134, Hutto, TX 78634
Leonardo C.

Leonardo C.

MICROWAVE IKEA IBMS1455WW0 Arrived on site to test unit for display not sitting straight. Secured display test unit and unit test good

Near Spring Creek Dr, Austin, TX 78704
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for washer with gearcase issues. Tested and inspected unit and found failed gearcase, motor, damaged cam and washplate. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service."

Near Co Rd 480, Thrall, TX 76578
Andy  B.

Andy B.

WASHER MAYTAG MVWB835DC4 Arrived on site for washer with Error code. Tested and inspected unit and found failed water valve housing. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Overland St, Round Rock, TX 78681
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "arrived on site to install previously diagnosed and ordered part. Customer had their water line repaired and I removed and replaced the filter head/reservoir assembly and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Near 6th St, Jonestown, TX 78645
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WFE770H0FZ2 Arrived on site for oven not operating. Performed diagnostics and gained access to terminal block to test voltage and found terminal block and power cord burnt. Will need to replace terminal block to repair. Informed customer that he would be responsible to replace power cord. . ; ordrng 1 WPW10245259 (BLOCK-TERM)

Near Anson, Kingsland, TX 78639
Robert J.

Robert J.

WASHER MAYTAG MVWB855DC3 "Arrived on job for washer not working, upon inspection we found no UI console power, tested outlet and got 120v and 120v at control, ordering console ordrng 1 W11112662 (console)"

Near Bogen Rd, New Braunfels, TX 78132
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC18NNZS0 Arrived on site for no ice. Ran diagnostics found water tube disconnected from dispenser. Installed updated tube assembly ran diagnostics all test passed

Near Pecan Chase, Austin, TX 78738
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 Arrived on site to replace previously ordered parts. When I arrived at home noticed Evaporator fan motor not running when compressor is on. Found evaporator fan motor not mounted properly causing fan blade not to turn. Lack of air flow through unit is causing cooling issue. Re-mounted evaporator fan motor properly and found all is functioning properly at this time. No sealed system repair is needed and no leaks were found at time of service.

Near Ruby Rose Path, Pflugerville, TX 78660
Robert J.

Robert J.

REFRIGERATOR MAYTAG MFX2570AEM3 "Arrived on job for the freezer support missing, upon inspection found support bar was dislodged and needed replacement. Replaced bar with original bar, it was dislodged due to improper placement. Complete"

Near Laurel Ln, New Braunfels, TX 78130
Richard P.

Richard P.

WASHER MAYTAG MVWB765FW3 Arrived onsite for the washer lid not unlocking after the cycle ends. Ran diagnostics and found error code F9E2. Ran test #1 and test #8 and drain pump is working properly. Replaced control board and raised up drain hose inspected pressure hose and it’s fine tested washer

Near Diggy Dr, Austin, TX 78748
Jonathan  S.

Jonathan S.

ICE MACHINE WHIRLPOOL KUIX535HPS00 "Arrived on site for ice machine not producing ice. Performed diagnostics mode and tested operation. Found no water getting to reservoir. Removed water filter and found failed water filter. Spoke with customer on failure. All else tested good, no water leaks detected."

Near Lucy Ln, Horseshoe Bay, TX 78657
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW8040DW2 "Arrived on site to install previous diagnosed part. Removed failed gearcase and installed new. Performed diagnostics mode and ran calibration cycle. Checked for fault codes, none found. Ran automatic test cycle and monitored. All tested good, no water leaks detected."

Near Hi Cir W, Horseshoe Bay, TX 78657
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED5620HW0 Arrived onnsite and replaced control panel. Unit is now operating as designed.

Near W 5th St, Austin, TX 78703
Wesley P.

Wesley P.

OVEN KITCHENAID KSGG700ESS1 Arrived onnsite and tested oven and found unit UI had loose wiring connection. Secured wiring. All checks good. No parts needed.

Near W Mary St, Austin, TX 78704
Robert J.

Robert J.

COOKTOP WHIRLPOOL WFC150M0EW3 "Arrived on job for the oven being uneven, upon inspection we found the burners were bent upward, regent and placed burner correctly in holder. Complete"

Near Gentle Meadow, New Braunfels, TX 78130
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG520S0FS0 Arrived on site to test unit for left front burner not turning off. Test unit and found broken knob not allowing valve to turn to the off position so unit is releasing gas due to the knob. Replaced knob test unit and unit test good job complete. Left rear burne knob has small crack but still working as designed

Near Vol Walker Cove, Austin, TX 78749
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL KRSF505ESS01 Arrived onnsite and was advised of same issue concerns with intermittent cooling failure. Verified unit is in proper environment. Proper voltage. Real time temp is -3fc and 38rc. Called techline. Was advised that diagnosis not possible without more data. Advised customer monitoring must occur with thermometers and data must be available in event further service.

Near W Mary St, Austin, TX 78704
Andy  B.

Andy B.

REFRIGERATOR IKEA ISC21CNEDS00 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Oakridge Dr, Round Rock, TX 78681
Tyler B.

Tyler B.

WASHER MAYTAG MVWB835DW4 "Arrived on site for unit with LF error, attempted diagnostics and was able to get in after several attempts, found water flow error and UI communication error, removed and replaced valves and console and tested good"

Near Pepper Rock Dr, Austin, TX 78717
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KUDR204ESB00 Arrived on site for under counter refrigerator doors not aligned and UI flashing. Inspected unit and work area and found unit not leveled causing doors to not align. Found to much weight in bottom drawer. Found voltage leak in UI. Will need to replace UI. Office to schedule appointment when ETA is available. ; ordrng 1 W10796879 (UI)

Near Inspiration Dr, Sunrise Beach Village, TX 78643
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site to test unit for unit turning off. Found faulty console replaced console test unit and unit test good oven heated to 350 job complete

Near Harper Park Dr, Austin, TX 78735
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived onnsite and found failed control. Replaced control. Unit function is now restored. Arrived and found no lights and no cooling. But display controls worked.

Near Robert Browning St, Austin, TX 78723
Paul R.

Paul R.

WASHER MAYTAG MVWB765FW3 Arrived onsite for the washer not filling with water properly. I found the machine filling very slowly giving the customer an LF message. I disconnected the hoses from the valve and ran water into a hand sink and there is good pressure. I cleaned a little debris out of the cold valve strainer and retested the machine with the same results. The valve needs to be replaced. Ordering the valve.; saved tckt

Near Rio Ancho Blvd, Liberty Hill, TX 78642
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF540CWBM01 "arrived on site to inspect refrigerator ice maker arm broken. Upon further inspection, I reattached the IM arm and Estes and it did not harvest. Using my jumper wire, I tested the IM from points T-H and it failed. I removed and replaced the ice maker and tested and it is operating as designed. No water leaks observed during service, job completed."

Near Waterside Dr, Lago Vista, TX 78645
David  Z.

David Z.

MICROWAVE AMANA AMV2307PFB "Arrived on site to diagnose microwave that will click and shut off. Customer showed me video of unit acting up. Solenoids can be heard clicking on the control likely from bad interlocks. Door can be open closed and retried and it will work. Recommend replacement of interlocks and possibly control.

Near Gale Meadow Dr, Pflugerville, TX 78660
Dylan  T.

Dylan T.

WASHER GE GFW450SPM1DG Arrived on site customer complaint was washer wouldn’t finish cycle or do anything need the UI board and the motor board; ordrng 1 WH12X27293 (ui board)

Near Sumbera St, Holland, TX 76534
Scott  M.

Scott M.

WASHER LG WM3370HWA Arrived on site for unit not spinning clothes out . Found poor drain motor . Replaced pump . Tested unit all checked normal . Nonwater leaks detected at time of service . Job complete .

Near Nelson Oaks Dr, Austin, TX 78724
Robert J.

Robert J.

OVEN WHIRLPOOL WOS51EC0HSO1 "Arrived on job for oven wobbling, re-leveled oven and checked. Passed all tests. Complete"

Near Medio Cv, , TX 78738
Wesley P.

Wesley P.

DRYER KITCHENAID UNKNOWN Arrived onsite and found unit operating not operating at all. Began to test components and unit began to operate properly again.

Near E Riverside Dr, Austin, TX 78704
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Arrived on site to diagnose refrigerator not producing ice. Ran diagnostic and could hear grinding in icemaker. Checked icemaker and found it had frozen ice but would not harvest. Replaced icemaker and retested. Unit is cycling properly. Al is working as designed. Call complete.

Near Hare Trail, Austin, TX 78726
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT920SADM3 Arrived on site to test unit for lower spray arms issues. Test unit and found spray coming off sump. Secured spray arms test unit and both spray arms turning correctly.

Near Hiline Rd, Austin, TX 78734
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to test unit for unit not washing correctly. Test unit and found bottom and top spray arms clogged with food not allowing water to come out the spray arms. Cleared spray arms test unit and unit test good job complete.

Near Hudson Bend Rd, Austin, TX 78734
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG525S0HV0 Arrived on site to test unit for front door panel coming apart again. Will need to order new door panel W11247684 and will replace new control board on return visit. ; ordrng 1 W11247684 (FRONT DOOR PANEL )

Near Palm Cir, Austin, TX 78741
Kevin B.

Kevin B.

WASHER MAYTAG MVWX655DW1 Arrived on site and found drain pump is running constantly when power is connected. Attempted to enter diagnostics and control board is unresponsive. Replaced control board and ensured pressure hose was clear and it will now complete all diagnostic cycle. Discussed with customer soap usage and found they are using one pod for a small load two pods for a medium load and three pods for a large load. Explained that a single pod is all that is needed for any load. Reported to tech line 7726837491

Near Flying X Rd, Spicewood, TX 78669
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FPS01 "Arrived on site for no cool. Ran dual cooling test no frost on freezer evaporator,added solution around weld joints found small bubbles forming,removed evaporator installed new evaporator,while installed harness thermistors found cap tube broken

Near Wall St, Austin, TX 78754
Arthur B.

Arthur B.

REFRIGERATOR MAYTAG MCD2257HES "Arrived onsite for customer complaint of ice not dispensing on SxS refrigerator. Found helix cap broken. Removed and replaced helix cap, reassembled and tested. Unit now dispenses ice as designed. No other issues found. All water connections were dry at time of service."

Near Turtle Creek Trail, Temple, TX 76502
David  Z.

David Z.

DISHWASHER KITCHENAID KDTE204ESS4 "Arrived on site to diagnose dishwasher that is not fully breaking down soap. Customer complaint was that the dishes are coming out still dirty with some soap on them. Asked customer if they are running hot water first and using high temp options. Customer is not running the hot water or using any high temp options. Advised them that by not doing this the dishwasher is filling with cold water and not hot, and water is not hot enough to break down the soap. Tried to show them the difference by filling with and without the water run. They told me when they tried a rinse cycle only the unit powered off. Tested a full rinse only cycle and everything worked as it should. No repair needs to be made and the customer can resolve this issue by using high temp options and running hot water, since the unit is sucking in all cold water for washes. All is working as designed, and customer has been advised of use and care.

Near Vista View Dr, Austin, TX 78750
Richard P.

Richard P.

FREEZER WHIRLPOOL WZF34X16DW01 Arrived onsite for the freezer not cooling. Upon inspection found that the unit is working to manufacture specs. Advised customer if problem occurs again to leave the unit alone and call us immediately. No issues found at this time. Complete.

Near River Bend Dr, New Braunfels, TX 78130
Al R.

Al R.

WASHER MAYTAG MVWX655DW Arrived to inspect washer leaking oil.Confirmed the complaint and removed and replaced gear case.Reassembled and unit tested as designed.Job complete

Near E Central Texas Expy, Killeen, TX 76543
Al R.

Al R.

OVEN FRIGIDAIRE FCRE3052ABA Arrived to inspect Oven STEAM issues.I connected the unit and unit heated as designed.Smoke is the oils from both bake and broil elements burning off .Unit certified for resale.

Near E Central Texas Expy, Killeen, TX 76543
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL GU2475XTVY3 "Arrived to inspect unit flashing light. Found panel shorted and control shorted, replaced both and tested good; ordrng 1 CNOTE

Near Walsh Hill Trail, Cedar Park, TX 78613
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived onsite for the dishwasher filling with water when turned off. Upon inspection found water damage to the kitchen drywall and cabinets around dishwasher. Ran diagnostics and found error code float switch overfill. Per tech sheet need to replace fill valve, control board and float switch. Ordering parts. Office to reschedule. ; ordrng 1 W10327249 (water inlet valve) and 1 W10734532 (float switch) and 1 W10904714 (cntrl-elec)"

Near Monsoon Path, New Braunfels, TX 78130
Andy  B.

Andy B.

DRYER WHIRLPOOL WED560LHW1 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new with little improvement. Adjusted venting and had a little more improvement but still making abnormal noise. Ordering needed parts. Ordering 2 man job to get good access as unit is stacked in closet and difficult to get around. 2 hour job. Office to schedule return trip.; ordrng 1 SEENOTE (2 MAN) and 1 SEENOTE (2 HOUR ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11104018 (duct-air) and 1 W11234001 (motor-drve) and 1 WPW10342188 (pipe-exhst) and 1 WPW10344699 (collar)

Near Domain Dr, Austin, TX 78758
Kevin B.

Kevin B.

DISHWASHER JENN-AIR JDTSS244GS0 "Arrived on site and inspected dishwasher and found dispenser gasket has separated from door, corrected gasket and showed customer how it is not needed when detergent pods are used. No further repair is required at this time, no water leaks from connections at time of service, job complete"

Near Angel Song Cove, Spicewood, TX 78669
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived to inspect dishwasher not heating.Ran diagnostics test mode and unit tested as designed.All water lines were dry at the time of service Job complete Customer satisfied

Near Stagecoach Trail, Temple, TX 76502
Dylan  T.

Dylan T.

DRYER MAYTAG MED5500FC0 Arrived on site customer complaint was dryer wouldn’t heat found the terminal block was broken replaced a part ran the unit everything else work great

Near Pescia St, Round Rock, TX 78665
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL KCGS956ESS02 Arrived on site to test unit for burner not igniting. Test unit and found burner caps not on the right burner heads. Put burner caps on correct burner heads test unit and unit test good job complete.

Near Chloes Bloom Bend, Austin, TX 78738
Leonardo C.

Leonardo C.

RANGE JENN-AIR JDRP548HL00 Arrived on site to test unit for humming sound. Found service bulletin to replaced interface board. Ordering new interface W11319204. s ; ordrng 1 2HOURS (2 HOURS ) and 1 W11319204 (INTERFACE CONTROL )

Near S Hwy 183, Austin, TX
Scott  M.

Scott M.

DRYER WHIRLPOOL WGD49STBW2 "Arrived on site ,replaced timer and rollers,belt,pulley . Cleaned out a bunch of hair and lint . Unit is now sounding quite and timer is working . . No more lint build up at time of service . Job complete .Did recommend highly on getting vents checked ."

Near Coventry Ln, Austin, TX 78723
Al R.

Al R.

MICROWAVE WHIRLPOOL WMH32519HV1 "Arrived to install previously ordered parts Removed and replaced the door, and interlocks.Reassembled and unit tested as designed.Job complete"

Near Doubletree Dr, Killeen, TX 76542
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL KRFC704FPS01 Arrived on site and inspected refrigerator and found icemaker tray is overfilled, icemaker motor has failed and is not cycling. Replaced ice maker ran test 96 and 97 and it filled properly. Cycled icemaker and it is now operating correctly

Near Haystack Cove, Spicewood, TX 78669
Clif L.

Clif L.

ICE MACHINE JENN-AIR JIM158XYRS0 Arrived on site to diagnose an icemaker that is not cycling properly. Tested unit and found reservoir cracked and water level sensor not registering. Both parts will need to be replaced to complete repairs. Return date is set for 1/14/20.Parts (143.89+tax)Svc/Lbr (239.9+tax); ordrng 1 W10837384 (pan-water)

Near Colovista Pkwy, Bastrop, TX 78602
Richard P.

Richard P.

MICROWAVE WHIRLPOOL WMH31017HS3 Arrived onsite for the ventahood not working well enough to move steam. Upon inspection found that the vent fan is working to manufacture specs. Might be a possible blockage in the house venting. Advised customer of situation. Complete.

Near Laurel Trail, New Braunfels, TX 78130
Lou S.

Lou S.

WASHER WHIRLPOOL WTW7300DW0 "arrived on site to install previously diagnosed and ordered parts. Due to the gearcase, clutch, main control and lid lock assembly failing, I removed and replaced all parts mentioned and calibrated the unit. Unit operated as designed with no water leaks observed during service. Job completed."

Near Pine Portage Loop, Leander, TX 78641
David  Z.

David Z.

DISHWASHER KITCHENAID KUDE70FXSS5 "Arrived on site to diagnose washer not filling again. Went into diagnostics and found error codes F6E1(slow / no fill), F6E2(fill valve electrical issue),F8E1(slow drain), F3E3 (OWI failed calibration). When the unit went into the cycle it filled and ran as normal, with no failures during diag cycle. Advised the customers that there is an electrical issue somewhere, either in the wiring or control considering all these error are intermittent.

Near Sherbourne St, Austin, TX 78729
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW5090JW0 "Arrived onnsite and found unit operating with f19 and f20 errors. Would not run a diagnostic cycle, replaced timer. Unit will now run diagnostics. All checks good."

Near Sandra Muraida Way, Austin, TX 78703

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