Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 9409 customer reviews

Keith D.

Keith D.

DRYER WHIRLPOOL WED8500DC4 Arrived onsite and tested operation found unit working properly. Gained access to internals and checked for visible signs of malfunctions found nothing had failed. Customer states that it takes a little longer than she wants for clothes to dry. customer to have vent cleaning service come out clean the exhaust vent. Found it to be clogged on top of roof. Job complete.

Near Hill Cir E Dr, Marble Falls, TX 78654
Keith D.

Keith D.

DISHWASHER KITCHENAID MDB7100AWS Arrived onsite and installed previous diagnosed part. Tested unit found unit working properly as it was designed. Job complete

Near Turquoise, Horseshoe Bay, TX 78657
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KBFO42FTX05 Arrived on job for complaints of door not closing. Found the door will not open or close properly gasket not attached on bottom side of door and about half on top side. Steamed the rails so door could be used. Removed door and properly installed gasket and reattach door and checked.

Near Waterfall Dr, The Hills, TX 78738
Eman J.

Eman J.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for refrigerator freezing up. Tested system found that the diffuser was faulty. Ordering a diffuser W11317276, and cover W11048608. ; ordrng 1 W11048608 (cover) and 1 W11317276 (diffuser)"

Near Collingsworth Dr, Austin, TX 78753
Noah D.

Noah D.

WASHER MAYTAG MVWB855DC3 "Arrived on site to inspect washer for no power to console, inspected washer and found no power to console and no UI lights, replaced console and tested for all functions and found no issues. Job complete"

Near Blue Bird Dr, New Braunfels, TX 78132
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onsite for the refrigerator not making ice. Ran diagnostics and found error code E5 timed ice making. Tested ice box fan and found that it’s not working properly. Fill test passed and ice maker harvest test passed. Replaced ice box fan and tested good. Complete

Near Coyote Creek Way, Kyle, TX 78640
Al R.

Al R.

DISHWASHER WHIRLPOOL WDT780SAEM1 Arrived to inspect dishwasher not washing.Put unit into diagnostics test mode and unit pump and motor worked briefly and stopped.Also got F7E1 heater error side.Ordering heater and returning with pump and motor.Customer rescheduled .; ordrng 1 W10703867 (HEATER)

Near Lonesome Oak Drive, Temple, TX 76502
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL KDPE234GPS0 "Arrived to inspect unit not closing, found hinges bent, replaced hinges and strike and tested properly"

Near Hadle Cove, Austin, TX 78730
Keith D.

Keith D.

REFRIGERATOR KITCHENAID KFIS25XVMS2 Arrived onsite and found fresh food at 80 degrees and found freezer food at 80 degrees. Unplugged unit and plugged back in found that the starting relay had failed. Checked compressor and found it to be burning hot. Checked voltage to compressor and found proper voltage Unit would click on then click off after 5 seconds. Installed new starting device and found that the condenser fan had failed and does not come on. Unit I’ll need new condenser fan and compressor to repair. ; ordrng 1 12825101 (MOTOR FAN ) and 1 AUTHO (AUTHO) and 1 CNOTE (SS TECH) and 1 W10134623 (sub w10160407) and 1 WPW10143759 (dryer)

Near Lone Oak Drive, Burnet, TX 78611
Jacob S.

Jacob S.

RANGE KITCHENAID KSGG700ESS1 Arrived onsite to replace parts ordered by previous tech. Replaced regulator. Tested unit. Unit test good. No leaks at this time. Job complete

Near Lafayette Ave, Austin, TX 78722
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite for unit not cooling the refrigerator portion of the unit. Tested unit. Only getting up to 50 degrees. Ordered part and need to bring parts back for the job. Rescheduled with customer. ; ordrng 1 WPW10248595 (control)

Near Fletcher Bend, Buda, TX 78610
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRX735SDBE02 Arrived onsite and found water line not inserted fully at the valve. Inserted fully. Issue subsided. All checks good. Advised customer on repair.

Near McCullough Loop, Temple, TX 76502
Tyler B.

Tyler B.

MICROWAVE KITCHENAID KMBS104ESS02 "Arrived to inspect unit not heating, replaced trans, cap mag and dode and still no heat. Checked connections, unit needs control to repair.; ordrng 1 W10891908 (cntrl-elec)"

Near Valburn Ct, Austin, TX 78731
Clif L.

Clif L.

REFRIGERATOR LG LMXS30796S/00 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found ice buildup around icebox fan motor. Removed ice and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Sebastian Ln, Georgetown, TX 78633
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRFC704FSS01 "Arrived on site for customer complaint of unit no making ice, found fill line had a little piece of ice, when I removed the ice maker, the ice from fill tube popped out and unit tested good.

Near Smith West Ranch Rd, Johnson City, TX 78636
David S.

David S.

DISHWASHER BOSCH SHP865WF5N/11 "Arrived on site for dishwasher not complete if cycle. I inspected unit and work area. I found no fault codes in failure code storage. I ran the unit through the customer service program, no faults appeared and the unit operated as designed. Customer stated that when the unit stops the red light starts flashing at the bottom of the unit. I explained to the customer that the flashing red light means someone either opened the unit while in operation or the unit can’t tell if the door is closed. When that happens it will pause its self, and to press start to up pause the cycle. I replaced the door lock assembly, with a new one just Incase the lock is failing intermittently. Job complete. No water leaks detected."

Near Arrowhead Trail, Cedar Park, TX 78613
Scott  M.

Scott M.

VENTHOOD UNKNOWN WVW53UC0FS2 "Arrived on site for lights flashing . Found lights would blink on for a second the shut off for a min. Lights would just repeat . Replaced both led lights . Same result . Checked and transformer is properly wired in. Ordering led driver control. . ; ordrng 1 W11282989 (transformr, LED DRIVER)"

Near Balcones Woods Dr, Austin, TX 78759
Scott  M.

Scott M.

OVEN FRIGIDAIRE FEF336BCC "Arrived on site for dead oven . Found wall out let is broken ,could twist power cord and unit would come on . Tested unit ,all four burners and oven on at same time . All checked normal . Called customer and informed him that the outlet will need to be replaced . Left breakers off as safety precaution.

Near Cullen Ave, Austin, TX 78757
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the ice box fan. I tested the unit and the fan is working as designed. Call complete.

Near Caribou Ridge Trail, Pflugerville, TX 78660
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onsite for a no cool refrigerator. I found a failed start device. I replaced the start device and tested the unit. The unit is working as designed. Call complete.

Near Heathmount Dr, Cedar Park, TX 78613
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Arrived on site for no ice. Diagnosed frozen fill tube,removed obstruction in fill tube,ran icemaker through a cycle water filled icemaker unit working as designed"

Near Grassy Field Rd, Austin, TX 78737
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for a dishwasher leaking water at the front. I found the vent bent causing the gasket between the inner door and vent not to seal properly. I replaced the vent and tested the machine. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Valley View Dr, Cedar Park, TX 78613
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site to inspect dishwasher not cleaning dishes and rust in the tub. Upon further inspection, I found rust spots on the upper and lower dish racks. Unit is operating as designed, but the racks are leaving rust on the dishes and inside the tub. I am ordering the upper and lower dish racks and scheduled return service. No water leaks observed during service.; ordrng 1 W10909088 (dishrack upper) and 1 WPW10525643 (lower dishrack)"

Near Shearwater Ln, Leander, TX 78641
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT720PADM1 Arrived on site to test unit for unit leaking. Found bad ent replaced vent test unit and unit test good job complete. No leaks present at this time.

Near Montague St, Austin, TX 78741
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW560CHW0 "Arrived on site ,replaced control and UI console . Ran diagnostics . No error codes and unit performed normally in testing . No water leaks detected at time of service . Job complete ."

Near Domain Dr, Austin, TX 78758
Wesley P.

Wesley P.

WASHER AMANA NTW4516FW0 Arrived onsite and repaired leak in drain hose using sealant. All checks good. All checks food.

Near Rabern Ct, Belton, TX 76513
Eman J.

Eman J.

DISHWASHER FRIGIDAIRE FDB1050REC0 Arrived on site for dishwasher leaking. Tested the system found that tub was cracked. Job complete

Near Dearbonne Dr, Del Valle, TX 78617
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT790SLYM1 "Arrived on site to install previously diagnosed and ordered part. Due to the drain pump failure, I removed and replaced the drain pump and tested the unit. Unit failed to drain again. I found the drain hose check valve was bound up with debris. I was able to clear the debris and retested and the unit is operating as designed.No water leaks observed during service, job completed."

Near Wishbone Dr, Lago Vista, TX 78645
Al R.

Al R.

DRYER ROPER REX5634KQ0 "Arrived to inspect dryer only drying on high heat.Found several issues causing the unit not to preform properly.The door had been punched by customers son’s several times to get it to close.Door has to be lifted and nearly slammed to close.The dryer ventilation system hasn’t been cleaned , from what customer says, “A long time”.The dryer vent tube was crushed not allowing proper heat transfer from unit to ventilation system.Tested the unit on High heat and timed dry and unit element cycled on and off.Unit preformed properlyJob complete"

Near Filly Ln, Temple, TX 76504
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for no cool. Powered unit on compressor powered on,removed evaporator cover,no trace of frost. Powered unit off found oils around where thermistor clips to evaporator which caused leak due to manufacture thermistor install. Due to oil leaking caused plastic housing and drip pan to weaken and break. Unit will need a new housing,drip pan,and evaporator.; ordrng 1 W10503486 (HOUSING) and 1 W10836964 (DRIP PAN) and 1 W11087438 (MOTOR EVAP) and 1 W11116006 (EVAPORATOR )"

Near Zen Villa Dr, Austin, TX 78739
Lou S.

Lou S.

WASHER WHIRLPOOL CET9000GQ0 "Arrived on site to inspect washer/dryer combo unit with washer not filling. I placed the unit in diagnostics and tested. Unit filled and drained, but when the drum was to be turning, nothing was happening. I found the motor functioning properly and then found that the drive belt had shredded and the motor wasn’t able to turn the drum. I advised the customer of my findings and am ordering the drive belt. No water leaks observed during service.; ordrng 1 WPW10260319 (belt)"

Near Old Farm to Market Rd 1431, Lago Vista, TX 78645
Clif L.

Clif L.

COOKTOP BOSCH PCK755UC/01 Arrived on site to diagnose a cooktop with a burner that is not having proper flame size. Tested unit and found orifice clogged. Removed orifice and cleaned burner head assembly. Replaced orifice and tested unit. Found all is functioning properly at this time.

Near Enchanted Dr, Georgetown, TX 78633
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived to inspect unit with water in freezer and ice bucket issues, found hole in bucket from ice expansion. Also found drain pan warped due to backed up drain. Will need drain pan, and ice bucket to replaced. And 2HRS due to machine dis-assembly ; ordrng 1 CNOTE (2HR WINDOW ) and 1 W10836964 (pan-drip) and 1 W11129522 (ice-contnr)"

Near Victoria Dr, Cedar Park, TX 78613
Al R.

Al R.

WASHER MAYTAG MHW5500FW1 Arrived to install previously ordered part.Removed and replaced the water level sensor.Unit now works as designed.All water lines were dry at the time of service.Job complete

Near County Rd 2023, Lampasas, TX 76550
Leonardo C.

Leonardo C.

RANGE KITCHENAID KSGG700ESS1 Arrived on site to test unit for door missing. customer did not have the correct door and took photos that it was not the correct door and that the customer will need to send us photos when they have the correct door to reschedule

Near S 1st St, Austin, TX 78704
James C.

James C.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site and tested operation. Found ui power cycles after setting bake cycle. Found ui incorrect part. Verified correct part in box and installed new ui. Tested operation and found unit working properly. Job complete

Near Cascata Way, Liberty Hill, TX 78642
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL KSSS48QTX00 "Arrived onsite for freezer warmer then normal . .found temps in freezer about 30. Inverter flashing 4 for compressor failure . Cond fan is running ,compressor extremely hot. Couldn’t find dye up top . Ordering sealed system repair ,3 hrs ,two man , compressor ,heat exchanger ,up drier ,secice port ,pan heater . Evaporator. Will need AUTHO. No water leaks detected at time of service.please call to set return; ordrng 1 2MEN and 1 3HRS and 1 AUTHO and 1 HEATEXCHANGER and 1 SERVICEPORT and 1 UVDRIER and 1 W10841139 (compressor) and 1 WP2306094 (evaporator) and 1 WPW10281063 (heater-pan)"

Near Skyflower Dr, Austin, TX 78759
David  Z.

David Z.

WASHER MAYTAG MVWB865GW0 "Arrived on site to install previously diagnosed parts to resolve banging sound coming from unit. Installed new clutch due to finding old clutch didn’t look centered and had some rubs on it. Installed new clutch and verified it was centered. Tested spin and found all was smooth. Customer will retry with heavier items, and were advised on proper loading. All appears to be working as designed at this time. Call complete."

Near Arch Hill Cir, Austin, TX 78750
Clif L.

Clif L.

WASHER MAYTAG MHW6630HC0 Arrived on site to diagnose a washer that is leaking from the dispenser. Found dispenser allowing water to bypass soap drawer. Water valves and dispenser assembly will need to be replaced to complete repairs. ; ordrng 1 W11316600 (DISPENSER ASSEMBLY )

Near Horizon View Dr, Georgetown, TX 78628
Noah D.

Noah D.

FREEZER GE GSL25JFTABS "Arrived on site to insect fridge for leaking out of bottom of cabinet, upon inspection found the drain line clogged with junk and keeping evap drain water from exiting, cleared out tubing and checked all drain parts. No leaks found, Complete"

Near Mountain Laurel Dr, New Braunfels, TX 78132
Richard P.

Richard P.

RANGE WHIRLPOOL WMH31017HB4 Arrived onsite for the microwave not working properly. During testing found that there were 2 connectors on the main control board that where not in the right placed according to the wire schematic. Swapped the connectors to right placed and getting error code F1E4. Ordering control board. Office to reschedule. ; ordrng 1 W10892389 (cntrl-elec)

Near Willow Crossing, New Braunfels, TX 78130
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to replace console. Found board to be console ordering new board W10906426 and new sump and motor W11025157 and new harness W11227372; ordrng 1 W10906426 (CONTROL BOARD ) and 1 W11025157 (SUMP AND MOTOR ) and 1 W11227372 (HARNESS )

Near Oakland Ave, Austin, TX 78703
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site for no ice. Ran diagnostics E5 error on icemaker,faulty thermistor on icemaker mold,removed icemaker installed a new icemaker,power cycled unit. Ran diagnostics icemaker passed harvest,fill and ice box fan"

Near E Monroe St, Austin, TX 78704
Robert J.

Robert J.

OVEN JENN-AIR JJW2430DS00 Arrived on job for complaints of stuck button code. Confirmed code in diagnostics. Replaced console and tested unit all functions working properly.

Near Champion Dr, Lakeway, TX 78734
Keith D.

Keith D.

RANGE FRIGIDAIRE FEF365ASG Arrived onsite and tested operation found unit cutting on and off ever 3 to 4 seconds. Gained access to switches found visible signs 2 switches had failed due to grease build up. Installed new switches and tested operation found unit working properly. Job complete.

Near Hill Dr, Marble Falls, TX 78654
Jacob S.

Jacob S.

DISHWASHER WHIRLPOOL WDP370PAHB0 Arrived onsite to replace drain pump orders by previous tech. Replaced part. Could not test unit as customer had unit disconnected completely. No issues at this time. Job complete

Near Larry Ln, Austin, TX 78722
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE515S0JS0 Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test good job complete.

Near San Antonio St, Austin, TX 78705
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED5620HW0 Arrived onsite for display to unit design blank when trying to power on. Tested unit. Control panel not responding. Replaced control panel. Tested unit. Unit test good. No issues at this time. Job complete

Near W 5th St, Austin, TX 78703
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for a dishwasher to replace the previous diagnosed parts. I replaced the fill valve and tested the unit. The unit is working as designed. Call complete.

Near Hedera Dr, Austin, TX 78717
Clif L.

Clif L.

OVEN WHIRLPOOL WOC75EC7HV03 Arrived on site to diagnose an oven microwave combination that is not responding to controls and automatically turning on and off without user input. Found control panel malfunctioning affecting both m/w and oven operation. Office will need to contact manufacture and get new parts directly from manufacturer stock along with panel wiring harnesses. Office to set return date.; ordrng 1 GETPANELFROMFACTORY (NEW NEW STOCK PART) and 1 W11325605 (HARNESS) and 1 W11356990 (HARNESS) and 1 W11428870 (PANEL)

Near Mountain Laurel Way, Georgetown, TX 78633
James C.

James C.

ICE MACHINE WHIRLPOOL KUIX505ESS2 Arrived on site and tested operation. Found very low water flow through valve but good water pressure to unit. Installed new valve and tested operation. Unit tests good. Job complete

Near Main St, Marble Falls, TX 78654
Al R.

Al R.

MICROWAVE WHIRLPOOL WMH73521CS6 Arrived to inspect microwave issues.Customer advised the failure happens when she cooks doors on stove that produce lots of steam.I advised her to use the microwave exhaust fan when cooking on stove.Unit works as designed with no failures.Job complete

Near Vintage Way, Harker Heights, TX 76548
Lou S.

Lou S.

VENTHOOD UNKNOWN WVW53UC0FS2 "Arrived on site to inspect vent hood lights. Upon further inspection, the customer advised that the lights turn off and on and sometimes flicker or dim. I tested the lights and the blower and all operated as designed. When I moved the lights harness, the lights turned off and then came back on. I found that the connections were loose. I attempted to tighten the connections but it failed. I removed and replaced the lights and retested and they are operating as designed. Job completed."

Near Penn Cove, Lago Vista, TX 78645
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Arrived on site to inspect refrigerator crisper drawer lid broken. Upon further inspection, I found that the right endcap was broken and the crisper drawer lid would not stay on. I am ordering the right endcap and scheduled return service. No water leaks observed during service.; ordrng 1 W10874836 (endcap RIGHT SIDE)"

Near Penn Cove, Lago Vista, TX 78645
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site for refrigerator not cooling. Found compressor run hot and pulling 1.67 amps. Removed RC evaporator cover and found no frost pattern. Did SS check list. Ordering SS repair and needed parts. Office to schedule return trip. 2 hour job. Authorization needed. No water leaks present at time of service.; ordrng 1 8201675 (compressor) and 1 SEENOTE (2 HOUR JOB ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (SS REPAIR) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)

Near Yellowstone Dr, Taylor, TX 76574
Clif L.

Clif L.

RANGE GE JGB860SEJSS Arrived on site to diagnose an oven That will not bake. Tested all parts and components and found unit fully functional at this time. Advised homeowner on the possible issues but since I was not able to duplicate any failures an accurate diagnosis was impossible. No further repairs needed at this time and all is working properly.

Near Keenland Dr, Georgetown, TX 78626
Keith D.

Keith D.

REFRIGERATOR WHIRLPOOL WRS311SDHB00 Arrived onsite and tested operation found unit not cooling in fresh food. Gained access to the evap and check the thermistor on freezer evap. Tested for continuity and found thermistor open. Unit will need new thermistor to repair. ; ordrng 1 WPW10384183 (thermistor)

Near Southwood Dr, Cottonwood Shores, TX 78657
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW9620HBK0 Arrived on site and inspected washer and found user interface is not loading properly and shows an hourglass. Will need to bring back user interface to correct the problem.; ordrng 1 W11408902 (UI/dOOR )

Near Stone River Dr, Austin, TX 78737
David S.

David S.

WASHER WHIRLPOOL MVWX655DW1 "Arrived on site for washer lid locked. I inspected unit and work area. I found the control board sending voltage to the lid lock while manually locking and unlocking it. Found lid latch to have failed. Unit operates as designed, no water leaks detected. Job complete.

Near Bandstand Ln, Cedar Park, TX 78613
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite and found unit operating as designed. Advised customer on use and care. Also was advised customer needs racks as they are beginning to rust out. Ordering racks. ; ordrng 1 W10161215 (dishrack) and 1 W10909088 (dishrack upper)

Near Parker Ln, Waco, TX 76705
Richard P.

Richard P.

FREEZER WHIRLPOOL WZF34X20DW01 Arrived onsite for the freezer leaking water. During testing found that the low side line on the compressor is frozen solid. Checked pressure and could not get an accurate reading because the compressor is surging. Will need a sealed system repair. Ordering compressor and evaporator. Office to reschedule. ; ordrng 1 W10750851 (compressor) and 1 W10858281 (evaporator)

Near Vista Pkwy, New Braunfels, TX 78130
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JF36NXFXDE01 "Arrived on site for water leaking and ice in vent. Removed cover,found right side of evaporator incased in ice. Defrosted evaporator diagnosed water not correctly draining from right side causing evaporator to ice up,verified with tech support,reinstalled cover correctly to liner slots,checked seals good. 7727762478"

Near Eby Ln, Austin, TX 78731
Eman J.

Eman J.

REFRIGERATOR WHIRLPOOL WRT318FZDM01 "Arrived on site for refrigerator defrost not working. Tested the system found that the defrost fuse is faulty. Replaced the defrost harness. Tested the system, everything works as designed. No water leaks at time of service. Job complete."

Near Oak Run Dr, Austin, TX 78758
Robert J.

Robert J.

WASHER MAYTAG MAH9700AWM Arrived on job to replace hose from dispenser to tub. After replacement test operation no leaks detected at time of service.

Near Camp Fire Trail, Austin, TX 78749
David S.

David S.

MICROWAVE LG LMV1683ST "Arrived on site for microwave not heating. I inspected the unit and work area. Customer stated the unit is now heating. Went to pull the unit from to cabinet to inspect the wiring, and found one of the bolts head stripped out. Unit is operating as designed. If customer calls back for not heating we will not have to return with the bolts 3861W1A043H to reinstall the unit into the cabinet. Job complete."

Near Zoa Dr, Cedar Park, TX 78613
Andy  B.

Andy B.

WASHER MAYTAG MHW5630HW0 Arrived on site for washer no operations. Upon arrival customer informed me that issue is that unit does not seem to work as well as expected and some times has to adjust load. Tested and inspected unit and found all operations normal. Checked for error codes and found F0E5 (Off balance load) and F0E1 (Load in drum during Clean Washer cycle) instructed customer on use and care and practice for best performance. No water leaks present at time of service. No repairs needed at this time.

Near Casanova Ave, Pflugerville, TX 78660
David S.

David S.

DRYER WHIRLPOOL WED6400SB0 Arrived on site for dryer not starting. I inspected the unit and work area. I found the thermal fuse was failed. I replaced with new and unit started operating as designed. I spoke with customer about having their dryer vent cleaned out once year. Job complete.

Near Lynda Sue St, Round Rock, TX 78681
Kevin B.

Kevin B.

WASHER MAYTAG MVWX655DW0 "Arrived on site and inspected washing machine and found clear case has failed, oil is leaking from bottom end shaft has deteriorated and wash plate is no longer attached. No water leaks from connections at time of service, job complete"

Near Sir Thopas Trail, Austin, TX 78748
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site to install parts to fix water sound issue, upon install of connectors and pex tube along with regulator with no change in sound. Instructed customer that during dispensing the sound heard is within functional reason. Complete"

Near Koeln St, New Braunfels, TX 78132
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to install sleeves. Installed part test unit and unit test good job complete.

Near Coniglio Cv, Briarcliff, TX 78669
Scott  M.

Scott M.

UNKNOWN UNKNOWN OLD "Arrived on site , found some minor cosmetic damage due to age of model. Dispensing as normal . No leaks detected at time of service . Job complete"

Near Burnet Rd, Austin, TX 78757
Wesley P.

Wesley P.

FREEZER GE GFE26JEMAFDS Arrived onsite and installed handle to repair. All checks good.

Near S General Bruce Dr, Temple, TX 76504
Robert J.

Robert J.

WASHER GE GTW335ASN0WW Arrived on job for complaints of shaking. Found the cold valve line no water. Checked hose found the hose clogged no water will even flow through hose. Valve will need to be replaced and customer will call back after plumbing is repaired. ; ordrng 1 WH13X26534 (VALVE)

Near Yacht Harbor Dr, Spicewood, TX 78669
Paul R.

Paul R.

ICE MACHINE KITCHENAID KUIC18PNXS3 Arrived onsite for an ice machine that needs to be cleaned. Ms had already cleaned the unit and the problem is it’s not making ice. I tested the unit and found it not filling with water and the recirculating pump running dry. The fill valve and the recirculating pump need to be replacedOrdering the pump and valve. ; ordrng 1 2313702 (PUMP ASSY-RECIRCULATING) and 1 WPW10340983 (VALVE)

Near Bella Montagna Cir, Austin, TX 78734
James C.

James C.

WASHER MAYTAG MHW6630HC0 "Arrived on site and tested operation. Found power, start and options button on right side of ui not responding intermittently. Also found unit jumping steps in diagnostics and not completing properly. Upon further inspection I found the drain pump is draining slowly and cutting off. Unit will need new control panel, Acu and drain pump to repair. ; ordrng 1 W11325573 (cntrl-elec)"

Near Starview St, Temple, TX 76502
Robert J.

Robert J.

RANGE GE CGS700P2M2S1 Arrived on job for complaints of burner not working properly. Found the back left side of burner not lighting. Not enough as flowing to maintain a flame and too much gas to center. Switch orifice and the burner now working properly. Also the control display not working. Will need control ; ordrng 1 CONTROL (ITEM 136)

Near Briarview Dr, Spicewood, TX 78669
Al R.

Al R.

REFRIGERATOR WHIRLPOOL GS6NBEXRL01

Near Graphite Dr, Killeen, TX 76542
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Arrived on site for noise compliant. Compressor powered on loud vibration noise from condenser coil,raised unit,adjusted condenser coil to prevent vibration against cabinet,noise no longer present."

Near Parkdale Dr, New Braunfels, TX 78130
Robert J.

Robert J.

DISHWASHER GE ZDT870SPF5SS Arrived on job for complaints of not drying. Ran diagnostics and found the heater in pump not working. ; ordrng 1 WD35X20599 (variable speed pump)

Near Lakehurst Rd, Spicewood, TX 78669
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KSSS48QMX01 "Arrived on site for customer complaint of knocking noise and leaking out of dispenser, found bad connection at water valve from fitting water line and air baffle faulty. I replaced water valve and air baffle, also need the fitting/water line due to dripping out of dispenser water line. Ordering water line/fitting. ; ordrng 1 8201537 (fitting) and 1 CNOTE (2 HOUR JOB)"

Near La Ventana Pkwy, Driftwood, TX 78619
Jacob S.

Jacob S.

WASHER LG WM2487HWM Arrived onsite to replace parts ordered by previous tech. Replaced parts. Tested unit. Unit test good. No leaks at this time. Job complete.

Near Indian Canyon Dr, Austin, TX 78746
Andy  B.

Andy B.

WASHER WHIRLPOOL NFW7200TW

Near Manish Dr, Pflugerville, TX 78660
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRSC503ESS00 Arrived to inspect unit with no light. Replaced and tested properly

Near High Lonesome, Leander, TX 78641
Robert J.

Robert J.

MICROWAVE WHIRLPOOL WMC30516HZ0 Arrived on job for complaints of buttons not working.

Near Cabrillo Way, Bee Cave, TX 78738
Wesley P.

Wesley P.

REFRIGERATOR FRIGIDAIRE PHS68EJSB0 Arrived onsite and tested unit and found it to be operating properly with temps of -5 in freezer and 36 in the fresh food empty. Advised customer on best practice for ventilation.

Near Oak Hollow Dr, Waco, TX 76712
Robert J.

Robert J.

DRYER MAYTAG MEDB765FC0 Arrived on job to replace belt and motor. After replacement test operation. Vent clear.

Near Masters Pkwy, Spicewood, TX 78669
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF767SDHV00 Arrived onsite and found unit had not been reassembled quite right. Correct misalignment of lower drawer to correct upper drawer track.

Near Canyon Point Cir, Waco, TX 76712
Robert J.

Robert J.

DRYER MAYTAG MEDB765FW0 Arrived on job for complaints of not starting. Found the start button not responding. Replaced overlay and test operation. Dryer working properly.

Near Briarview Dr, Spicewood, TX 78669
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived to inspect unit with ice melting together, and water in RF. Found drip, pan is warped and needs replaced, found chute not sealing causing ice to dump, Also found del door control corroded and wires broke inside. Will need deli drawer with UI as well. and 1 W10815668 (dor-fip bl) and 1 W10836964 (pan-drip) and 1 W10919724 (door-ice)"

Near San Michelle Ln, Georgetown, TX 78628
Clif L.

Clif L.

RANGE JENN-AIR JED8430BDB18 Arrived on site to replace infinite switch for cooktop. Replace right front infinite switch and tested unit. Found all is functioning properly at this time.

Near Co Rd 233, Florence, TX 76527
James C.

James C.

ICE MACHINE WHIRLPOOL KUIC18PNXS3 Arrived on site and inspected unit for leaks. Found supply line has cracked at valve and water line is stuck in valve due to corrosion. Unit will need new supply tube and valve to repair. Installed new valve and tube. Tested operation and found unit working properly. Job complete

Near Inverness Rd, Belton, TX 76513
Brandon C.

Brandon C.

VENTHOOD THERMADOR HMCB36WS/01 "Arrived on site for customer complaint of unit making loud noise, I replaced fan motor, unit sounded better, but still louder then customer would have liked."

Near Copperleaf Rd, Lakeway, TX 78734
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FPS01 "Arrived on site for cooling complaint. No ice build up on evaporator,checked temp reading 60 ran diagnostics thermistors reading 48 average temp 41 called tech support ran diagnostics,replaced main control and cover that includes both thermistors."

Near Bestride Bend, Austin, TX 78744
Robert J.

Robert J.

RANGE KITCHENAID KFDC558JSS00 Arrived on job for complaints of oven turning on by it’s self. Called tech 7727756066 after making attempts to put it in diagnostics failed they asked me to turn off breaker and wait for further

Near Vista Cir, , TX 78263
Noah D.

Noah D.

DISHWASHER KITCHENAID KDTE204GPS0 "Arrived on site to install drain tube and test dishwasher p, replaced drain tube and ran test cycle and drain with no issue, fully drained out to bottom of filter. Complete"

Near Oldenburg, TX 78940
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site to inspect refrigerator ice maker not working and wires exposed at the bottom.

Near Lockett Rd, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived on site for unit not defrosting. Called tech support per tech support replaced harness assemblyFile# 7727656398

Near Golden Leaf Dr, Austin, TX 78748
Jacob S.

Jacob S.

RANGE WHIRLPOOL WFG320M0BW2 Arrived onsite for RF burner not lighting fast enough. Tested unit. Found that right front burner takes a few seconds longer to ignite. Ordered parts. Rescheduled with customer ; ordrng 1 WPW10183368 (cap-burner) and 1 WPW10515455 (burnr-head)

Near Wellington Dr, Austin, TX 78723
Clif L.

Clif L.

REFRIGERATOR LG LSXS26366S/00 Arrived on site to replace water valve for refrigerator. Replaced valve and found all is functioning properly at this time. No leaks were found after services were performed.

Near County Rd 323, Bartlett, TX 76511
Kevin B.

Kevin B.

FREEZER AMANA AQC0902GRW arrived on site and inspected freezer and found currently it is at -7° found all connections on thermostat and compressor to be secure. Could not find a reason customer experienced a loss of cooling for several days. Noted that freezer shares a GFI with another smaller upright refrigerator. Documented with tech line 7727754183"

Near Haggans Ln, Austin, TX 78739
Lou S.

Lou S.

DISPOSAL WHIRLPOOL GC1000PE4 "Arrived on site to inspect disposal not working. Upon further inspection, I found the unit not plugged in. I plugged the unit in and turned the switch on and it operated as designed. Job completed."

Near Ridgeline Blvd, Cedar Park, TX 78613
Andy  B.

Andy B.

DRYER WHIRLPOOL WED9500TW0 Arrived on site for dryer not heating. Tested and inspected unit and found failed heating element. Removed failed part and replaced with new. Tested unit and all operations are normal.

Near Daufuskie Island Rd, Round Rock, TX 78664
Lou S.

Lou S.

DISPOSAL WHIRLPOOL GC1000PE4 "Arrived on site to inspect disposal not working. Upon further inspection, I found the unit not plugged in. Once plugged in, I turned the unit on and it operated but was extremely loud. I found a screw he blades. I was unable to remove the screw; therefore, I removed and replaced the disposal and retested. Unit is operating as designed. I notified the builder by telephone of my findings and repairs. Job completed. I used Part #84211600 from job 256068 to complete the repair."

Near Ridgeline Blvd, Cedar Park, TX 78613
Wesley P.

Wesley P.

COOKTOP JENN-AIR CVE4370B "Arrived onsite and found unit module to work perfectly, the unit has 2 more shorted burners in the additional 2 burner modules. Ordering 2 more to repair. Autho required. Office to reschedule. ; ordrng 2 A122BA (module)s"

Near Post Oak Ln, Riesel, TX 76682
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WML55011HS3 "Arrived on site to test unit for unit not responding. Found bad control board, replaced control board test unit and unit test good job complete."

Near Shiloh Dr, Austin, TX 78745
Wesley P.

Wesley P.

WASHER GE GTW465ASN1WW Arrived onsite for clogged valve and found unit hot water line needed to be cleared. Cleared line and reset control to deal with reported glitch in wash cycle. All checks good. Unit is now operating as designed.

Near Canyon Heights Rd, Belton, TX 76513
Kevin B.

Kevin B.

WASHER MAYTAG MVWC565FW0 "Arrived on site and smashed off seized agitator, attempted to separate basket from gear case and it would not remove. Will need to bring back tub and basket to correct issue, will also need a second technician. Screws were left inside of fabric softener cap ; ordrng 1 2TECHNICIANS and 1 W10752719 (basket) and 1 W11219115 (TUB) and 1 WPW10215093 (clean out filter)"

Near Rowlands Sayle Rd, Austin, TX 78744
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOD51EC0AS01 Arrived on site to test unit for no power found bad thermal fuse. Test unit both ovens heating correctly job complete

Near Dawn Flower Cove, Austin, TX 78738
Richard P.

Richard P.

WASHER WHIRLPOOL WFW6620HC0 Arrived onsite for the washer leaking . Installed new drawer that was ordered. Washer tested fine and no leaks. Complete

Near Academy Oaks Dr, San Marcos, TX 78666
Luis M.

Luis M.

REFRIGERATOR LG LFXC24726D/01 "Arrived on site for noise complaint and water issues. Tested dispenser water working small water tank,won’t give more then a cup of cold water due to design,tested fans adjusted temp to unit to prevent ice from hitting fan blade"

Near Winding View, New Braunfels, TX 78132
Scott  M.

Scott M.

DRYER GE GTD42EASJ2WW Arrived on site for no heat dyer . Will need thermal fuse ( ordering parts research ) fuse is numbered 418 one cabinet front parts . Call to set return ; ordrng 1 PARTSRESEARCH (20 AMP FUSE ) and 1 WE04X25194 (dryer thermostat) and 1 WE04X25195 (dryer thermostat) and 1 WE04X25196 (dryer thermostat)

Near Hardeman St, Smithville, TX 78957
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDF330PAHW2 Arrived onsite for a dishwasher will failed or broken parts. I found where the lower wash arm came off the pump housing and fell on the heating element melting the arm and putting holes in it. I replaced the lower wash arm and tested the machine. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Blue Jay Ln, Austin, TX 78732
Leonardo C.

Leonardo C.

DISHWASHER FRIGIDAIRE FDB2310LCC1 Arrived on site to test unit for unit not shutting off found bad control board. Opened bag and found control board broken. Ordering new board 154470603 office to reschedule. ; ordrng 1 154470603 (CONTROL BOARD)

Near Tiombe Bend, Austin, TX 78749
Tyler B.

Tyler B.

FREEZER KITCHENAID KRMF706ESS01 Arrived to inspect unit with constant power outage message. Re over control and found loose black wire to power supply board . Was able to correct and tested properly

Near Zoysia Dr, Leander, TX 78641
David S.

David S.

OVEN KENMORE 790.7060901 Arrived on site to install previous diagnosed parts. I gained access to the failed control panel and replaced new along with the overlay. I tested the unit and the bake and broil both came on. Unit is operating as designed. Job complete.

Near Spring Canyon Trail, Round Rock, TX 78681
Lou S.

Lou S.

DISHWASHER LG LDF7551ST "Arrived on site to install previously diagnosed and ordered part. Due to the sump/motor assembly failing, I removed and replaced the sump/motor assembly and tested. Unit is operating as designed and much quieter as well. No water leaks observed during service, job completed."

Near Zambia Dr, Cedar Park, TX 78613
Andy  B.

Andy B.

REFRIGERATOR GE GFSL6KKXALS Arrived on site for refrigerator not making ice or dispensing water. Tested and inspected unit and found failed water reservoir and heating element.

Near Alexandrite Way, Round Rock, TX 78681
Lou S.

Lou S.

WASHER MAYTAG MHW5630HW0 "Arrived on site to install previously diagnosed and ordered parts. Due to the unit being improperly installed and damaged was caused to the rear panel, all four leveling feet and the drain hose that connects the drain pump to the hose going to the drain pipe, I removed the panel, all four feet, and the drain hose and tested. Unit is operating as designed with no error codes and no leaks. Leveled unit and advised the customer of my repairs. No water leaks observed during service, job completed."

Near Magdalene Way Liberty Hill, , TX 78628
Kevin B.

Kevin B.

REFRIGERATOR LG LFXS29766S/01 "Arrived on site and found display is not working and icemaker will not dispense, ice production is good.After reattaching original display it has started working again and will dispense ice. No further repair is required at this time, job complete"

Near Chamois Way, Austin, TX 78736
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Arrived on site to diagnose a refrigerator that is not dispensing water or producing ice. Tested unit and found temperatures were set to cold causing water reservoir to freeze over. Adjusted temperature settings and advised homeowner on findings. No leaks were found at time of service.

Near South Dr, Nolanville, TX 76559
Tyler B.

Tyler B.

DISHWASHER LG LDF7774ST "Arrived to inspect unit with draining issues, found drain hose to be cracked , u it will need drip hose replaced. And may need pump from glass being in it; ordrng 1 AEM69493808 (DRAIN HOSE ) and 1 CNOTE

Near Gabriel View Dr, Georgetown, TX 78628
Richard P.

Richard P.

DISHWASHER KITCHENAID KDTE234GBS0 Arrived onsite for the dishwasher not working properly. During installation of water valve found a lot of salt settlement inside the water line going to the dishwasher. Advised customer to call a plumber to flush out water lines . Was not able to test dishwasher because I left the water line disconnected to prevent the new water valve from being clogged. Customer is aware of water line being disconnected. Complete

Near Kerlick Ln, New Braunfels, TX 78130
Scott  M.

Scott M.

REFRIGERATOR GE UNC15NJBII "Arrived on site for unit full of water and not draining . Found one of the pins in power cord molex had worked out . Reinstalled pin , unit is now functioning properly . No water leaks detected at time of service.job complete ."

Near Nink Rd, , TX 78659
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to install previously diagnosed evaporator motor with harness. Removed failed part and replaced with new. Tested unit and all operations are normal.No water leaks present at time of service.

Near Kirkhill St, Hutto, TX 78634
Jacob S.

Jacob S.

RANGE THERMADOR PRG366US/01 Arrived onsite for front left burner not expelling gas. Tested unit. Found no gas coming from burner. Ordered parts. Office to reschedule.; ordrng 1 00415499 (VALVE) and 1 00422748 (POTENTIOMETER ) and 1 00422882 (SIMMER CONTROL )

Near Ravey St, Austin, TX 78704
Lou S.

Lou S.

WASHER WHIRLPOOL WTW8040DW3 "Arrived on site to inspect washer valve leaking and oil underneath. Upon further inspection, I found water in the bottom of the basket and when I tilted the unit back, I found a large amount of gearcase oil on all four panels, the drain pump, & the rotor. After getting authorization from the office (SC), I removed and replaced the valve/housing, gearcase & clutch and calibrated the unit. Placed the unit in diagnostics and tested and the unit operated as designed. No water leaks observed during service, job completed."

Near S Ridge Cir, Georgetown, TX 78628
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WEE510S0FS2 Arrived on site to test unit for inner glass broken. Found glass broken replaced glass test unit and unit test good job complete.

Near Sabio Dr, Austin, TX 78749
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KSSC48QMS02 "Arrived on site for customer complaint of unit making noise in freezer compartment. Unit was not making noise at time of service, instructed customer to try and get video of noise and slightly open freezer to see if that is in fact where the noise is coming from. Checked return air, looked good, unit is cooling properly."

Near Heron Bay Cove, Austin, TX 78738
Paul R.

Paul R.

MICROWAVE WHIRLPOOL WMH76719CS1 Arrived onsite for a microwave that is completely dead. I found the filter board fuse open. I tested the door switches and found them working properly and wired correctly. I replaced the filter board and tested the unit. The unit is working as designed. Call complete.

Near Hudson Bend Rd, Austin, TX 78734
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onsite for the refrigerator freezer not cooling properly. Ran diagnostics and found that the UI control and main board were causing the freezer to intermittently stop cooling. All thermistors and fans checked out good. Defrost heater checked out good. Replaced both boards and put defrost setting to basic and refrigerator tested fine. Complete

Near Montgomery Ct, Buda, TX 78610
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KSSC48QMS02 "Arrived onsite for a refrigerator not cooling correctly in either compartment. I found a failed compressor and found it extremely hot. I explained this to the customer and turned power off to the unit. The sealed system needs to be replaced. Ordering the compressor, access coupling, UV drier, evaporator, drain pan heater, & heat exchanger. ; ordrng 1 W10508992 (EXCHANGER) and 1 W10841139 (COMPRESSOR) and 1 W10913906 (COUPLER) and 1 WP2306094 (EVAPORATOR) and 1 WP2316878 (HEATER, PAN) and 1 WPW10143759 (DRIER-UV)"

Near Dawn River Cove, Austin, TX 78732
Noah D.

Noah D.

REFRIGERATOR KITCHENAID KFXS25RYMS1 "Arrived on site to inspect ice maker for not making ice, installed tubing due to freezing issues. Replaced tubing and retested. Fill worked correctly. Complete"

Near Zion Hill Rd, Seguin, TX 78155
Richard P.

Richard P.

DRYER WHIRLPOOL WED4815EW1 "Arrived onsite for the dryer making a noise while running. During testing found that the drum is out of round causing the issue. Ordering drum and roller shafts. Repair kit may need to be used on next visit. Office to reschedule.; ordrng 1 W10899578 (drum) and 1 WPW10359269 (shaft) and 1 WPW10359270 (roller shaft,support)"

Near Cordoniz Cir, Dale, TX 78616
Jacob S.

Jacob S.

WASHER MAYTAG MVWB765FW3 "Arrived onsite for unit making noise. Put unit in diagnostics test mode. Found error code F9E1, F0E3, F3E2. Erased codes. Tested unit in diagnostics. Got drain issues. ;

Near Foster Pl, Kyle, TX 78640
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW87HEDC0 Arrived on site and inspected washer and found a small set of keys in between basket and drum. After removing noise has stopped.

Near Orba Dr, Austin, TX 78739
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL G7CG3665XS00 Arrived on site to test unit for unit exploded. Found left front valve rusted. Will need new valve and new manifold office to reschedule will need 2 hours. ; ordrng 1 W10286652 (MANIFOLD )

Near Anchusa Trail, Austin, TX 78736
Al R.

Al R.

MICROWAVE GE JNM7196SF1SS Arrived to inspect microwave door closing issues.Found the customer has to hold the door closed with a magnet for unit to work.Found the spring in the door is defective causing the malfunction.Ordering authorization and door.Office to reschedule with customer ; ordrng 1 CNOTE (AUTHORIZATION ) and 1 WB56X20717 (DOOR ASSEMBLY STAINLESS STEEL )

Near Mustang Creek Rd, Killeen, TX 76549
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL GZ25FSRXYY0 Arrived on site to diagnose a refrigerator with damage door gaskets. Found both RC door gaskets torn. Replaced right side gasket but as left side gasket was mispackaged I will need to re-order it to complete repair..; ordrng 1 W10830274 (gasket-fip)

Near Yosemite Rd, Georgetown, TX 78633
David  Z.

David Z.

REFRIGERATOR KITCHENAID KSSC48FKS00 "Arrived on site to diagnose refrigerator with higher temps.

Near Palladio Dr, Austin, TX 78731
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived onsite for the refrigerator freezer light not working. During testing found that that led module was no good. Replaced the freezer led module and light tested good. Used one led module for repair. Complete

Near Thomas Dr, Martindale, TX 78655
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived to inspect unit with low cooling, water in deli, evap iced over. No ice. Found feeezer to be at proper temp. Found evap iced over and can not access sensor, found unit to fall under service bulletin W11329116C S Code: S? 27311 for these issues. Ran diagnostics and confirmed incorrect control . Will need to return with control, evap cover, advised customer to unplugg 24hrs before arrival.

Near Cheyenne Ln, Cedar Park, TX 78613
David  Z.

David Z.

DISHWASHER KITCHENAID KDTM704EBS1 "Arrived on site to diagnose dishwasher not draining water and leaking eventually. Performed diagnostics and found 2 codes. F8E1 for slow drain and F6E4 for float switch open. Ran unit and attempted to put directly to drain. Could hear unit draining, but fairly slowly. Filled sink to watch it drain, and found even the sink is draining slow. Drain pump is good, but customer seems to have a restriction in the plumbing / or dirty disposal that needs a thorough cleaning. Advised to contact a plumber to further identify where the slowing and stoppage is occurring. Issue need to be resolved by plumber.

Near Mt Barker Dr, Austin, TX 78731
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived onsite and found basic functions to be working properly in diagnostics. Reset unit and inspected wiring. All checks good. Advised customer to call back if unit does not produce some ice in 48 hrs.

Near Samson Dr, Lorena, TX 76655
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED9550WW1 "Arrived on site and inspected dryer and found user interface is failing. Right hand side of it could possibly be changed out but there’s no guarantee this will correct the issue.

Near Campfield Pkwy, Austin, TX 78745
Al R.

Al R.

MICROWAVE MAYTAG MMV1174FB2 Arrived to inspect microwave door closing issues.Found door was defective and had broken plastic inside unit.Also found the bulb was broken off inside the socket.Removed the broken bulb.Ordering black door with black handle W11037845.Item is PSP.Office to reschedule with customer for return service.Needs more work ; ordrng 1 W11037845 (DOOR COMPLETE BLACK WITH HANDLE)

Near Diana Dr, Killeen, TX 76542
Kevin B.

Kevin B.

WASHER MAYTAG MHW5630HC0 "Arrived on site and confirmed Bellow is not worn or torn. Ran washer through a diagnostic cycle several times and found water seeping out of vent hose on top of washer. Took one picture. Added vent diverter to correct issue. No water leaks from connections at time of service, job complete."

Near Crystal Water Dr, Austin, TX 78735
Lou S.

Lou S.

COOKTOP WHIRLPOOL WCG55US6HS00 "Arrived on site to inspect cooktop burners not working. Upon further inspection, I tested all five burners and they all came on. Attempted to contact the builder, but he was unavailable and left message to return my call. Adjusted the flames and retested burners. Unit is operating as designed. No gas leaks detected during service, job completed."

Near Positano Pass, Leander, TX 78641
Al R.

Al R.

WASHER LG WT5001CW/00 Arrived to inspect top load washer not operating.Checked power at the outlet and outlet checked good.Found unit has NO power at all.Unit will need a control board to complete repairs.Ordering authorization and control board and all parts associated with control.Needs more work Will return with lid lock switchOffice to reschedule with customer ; ordrng 1 CNOTE (RESEARCH ON DISPLAY MANUFACTURER NO LONGER MAKES) and 1 EBR62198104 (PUB ASSEMBLY MAIN) and 1 MCK65833301 (PROTECT COVER)

Near Thoroughbred Dr, Killeen, TX 76549
Tyler B.

Tyler B.

REFRIGERATOR MAYTAG MTB2156FEW "Arrived to inspect unit not cooling, found fans running but compressor not. Found voltage to compressor found start relay clicking, unit will need start relay and run cap .; ordrng 1 CNOTE (AUTHO /SOONER SERVICE IF POS) and 1 WP10097202 (start-dev) and 1 WP65889-4 (capacitor)"

Near Carriage Hills Cove, Cedar Park, TX 78613
David  Z.

David Z.

DRYER MAYTAG MED5500FW0 "Arrived on site to diagnose dryer that was spinning and not heating at all. Performs diagnostic and voltage checks. Found thermal fuse good. Found heating element open. Replaced heating element and retested. Unit is now heating as designed.

Near Aloe Vera Trail, Austin, TX 78750
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL GARF30FDGB00 Arrived onsite for a refrigerator to install the casters an foot pedal. After opening all the components I found the customer wasn’t shipped the caster brackets. Ordering 2EA W11316673 BRACKET.; ordrng 2 W11316673 (BRACKET)s

Near Hare Trail, Austin, TX 78726
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL WFG505M0BS3 Checked parts and parts came in damaged. Got with Susan and we will re order parts. Ordering new pane W11097777 and new panel drawer W10482110. Office to reschedule ; ordrng 1 W10482110 (PANEL DRAWER ) and 1 W11097777 (PANEL )

Near Ray Charles Dr, Austin, TX 78745
Tyler B.

Tyler B.

RANGE WHIRLPOOL WFE505W0HB1 "Arrived to inspect unit with long preheat. Found block had burnt, and will need new block and ring terminal for bake wire ; ordrng 1 CNOTE (RING TERMINAL FOR WIRE) and 1 WPW10245259 (block-term)"

Near Independence Ave, Liberty Hill, TX 78642
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KFCS22EVMS8 "Arrived on site for loud noise. Powered unit off,loud noise from gears inside damper control,found missing cover insert. Replaced damper control and installed a new insert, powered unit on noise no longer present.

Near W 37th St, Austin, TX 78731
Andy  B.

Andy B.

REFRIGERATOR AMANA ASI2575GRS01 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Felsmere Dr, Pflugerville, TX 78660
Scott  M.

Scott M.

REFRIGERATOR LG LFX21971ST Arrived on site for no cool fridge . Found all fans working but compressor not running found relay burned .ordering parts research for compressor start relay . Please call to set return .; ordrng 1 PARTSRESEARCH and 1 STARTRELAY

Near Caliber Cove, Bastrop, TX 78602
Noah D.

Noah D.

DISHWASHER JENN-AIR JDB1100AWS "Arrived on site to inspect dishwasher for not washing and loud screeching sound, upon inspection found the motor was not working and making said sounds, replaced washer motor assembly and retested, no problems found, ordering top rack due to corrosion’s issues, AHS was spoken to by office and customer. Office to schedule; ordrng 1 WPL99003098 (RACK )"

Near Las Hadas, Seguin, TX 78155
James C.

James C.

REFRIGERATOR AMANA ART308FFDM06 "Arrived on site and found sealed stem has no refrigerant in system and low side at 25” vacuum. Installed new compressor, drier and stub. Vacuumed system to clear and test for leak. System held vacuum. Charged with 3.7oz 134a and tested operation. Unit tests good. Job complete ; ordrng 1 W10896677 (coupler kit5 )"

Near Waters Dairy Rd, Temple, TX 76502
Richard P.

Richard P.

DRYER MAYTAG MEDE300VF0 Arrived onsite for the dryer not working properly. Installed new thermal fuse and control board that was ordered. Dryer tested fine. Complete

Near Lone Star Dr, New Braunfels, TX 78130
Al R.

Al R.

WASHER MAYTAG MFW9800TK0 Arrived to inspect leaking water from unit.Customer had video of leak.Disassembled and found the water supply wasn’t pushed through the door boot.Corrected the issue and unit now operates as designed without any leaks.Job complete.

Near Leo Ln, Killeen, TX 76542
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRFC704FBS02 Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the RC evaporator cover and tested the RC thermistor. The thermistor is registering the correct temp and is working as designed. Call complete.

Near Explorer, Lakeway, TX 78734
Jacob S.

Jacob S.

WASHER AMANA NFW7200TW Arrived onsite to replace parts. Replaced parts. Tested unit. Unit test good. No leaks at this time. Job complete

Near Amy Francis St, Austin, TX 78725
David S.

David S.

REFRIGERATOR GE GSS25SGPASS "Arrived on site for freezer having ice build up. I called GE techline spoke with mike, advised them about the situation. Techline said that when you jump the heater you are by passing the thermistor and that the thermistor is bad. I will have to order the thermistor WR55X10025 to complete repair.; ordrng 1 WR55X10025 (EVAP THERMISTOR )"

Near Luminoso Ln W, Round Rock, TX 78681
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW6620HW0 "Arrived on site for customer complaint of unit not powering on, found control board issues, ordering controls. ; ordrng 1 W11319991 (CONTROL) and 1 W11322905 (CONTROL)"

Near Hacienda Ridge, Austin, TX 78738
Andy  B.

Andy B.

DISHWASHER IKEA IUD8555DX2 Arrived on site dishwasher not operating properly. .; ordrng 1 SEENOTE (OFFICE TO CONTACT )

Near Phillips St, Hutto, TX 78634
Al R.

Al R.

WASHER MAYTAG MVWB835DW4 Arrived to inspect customer concerns with water level when washing comforter.I Ran diagnostics test mode and unit had no error codes stored.Called Whirlpool Tech line and spoke RICK SR# 7727752866I was directed to calibrate the unit in test 52.I calibrated the unit and advised the customer if she had any further concerns to call customer care.All water lines were dry at the time of service.Job complete

Near Winchester Dr, Copperas Cove, TX 76522
David  Z.

David Z.

MICROWAVE KITCHENAID KHMS2040WSS1 Arrived on site to install previously diagnosed control to resolve microwave being non functional. Found part to be incorrect and need to order WPW10250238control board in addition. Return visit to be set by office when this can be forced in my schedule as a last call. ; ordrng 1 WPW10250238 (cntrl-elec)

Near Wood Hollow Dr, Austin, TX 78731
Clif L.

Clif L.

DRYER LG DLE3733W Arrived on site to diagnose a dryer that is not heating. Tested unit and found failed heating element assembly. Replaced element assembly and tested unit. Found all is functioning properly at this time.

Near Preswick Cir, Harker Heights, TX 76548
David  Z.

David Z.

DISHWASHER MAYTAG MDBH968AWB0 "Arrived on site to diagnose dishwasher that had some water remaining in the bottom. Performed diagnostic and function tests. Found unit is draining, but slowly. Drain pump sounds healthy, but unit has lots of food particle buildup in about the disposal, drain lines and interior of unit. Disassembled unit and cleaned out as much as I could, and advised the customer to run cleaner through places I could not get to. Checked and cleared drain line. Unit is draining better now, but still needs remaining buildup cleaned out. Call complete, no water leaks found."

Near Gemini Dr, Austin, TX 78758
James C.

James C.

WASHER WHIRLPOOL WTW5000DW2 Arrived on site and tested operation. Found open winding in motor fault and target speed not reached fault. Tested motor and found motor has failed. Unit will need new motor and capacitor to repair. ; ordrng 1 W11283592 (motor-drve) and 1 W11395618 (CAPACITOR)

Near Morning Dove Cove, Temple, TX 76502
David S.

David S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site to install previous diagnosed parts. Gained access to the damper assembly and replaced new.

Near Vanner Path, Georgetown, TX 78626
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 Arrived on site for shelf issues. Found damaged shelf’s due to manufacture defect installed new shelf’s

Near Bastrop Hwy, Austin, TX 78741
David  Z.

David Z.

REFRIGERATOR KITCHENAID KSRJ25CNST00 "Arrived on site to diagnose refrigerator that was not cooling in either compartment. Performed diagnostic and checks. Found Evap was dry with no frost pattern. When unit is plugged in you could hear the compressor kick on for 5-7 seconds and then immediately shut off, indicating a bad start device not switching to run. All is now working as designed, with cooling in the FC confirmed. Call complete."

Near River Park Ln, Georgetown, TX 78626
Al R.

Al R.

REFRIGERATOR WHIRLPOOL MFI2665XEM7 "Arrived to inspect freezer frosting issues.Confirmed the complaint and found the gasket was sticky in several spots due to heavy buildup of possible sodas that have exploded in the freezer compartment.I found the gasket defective and ripped, so I removed and replaced it.Reassembled and told customer to limit opening and closing the freezer door to give it time to form to cabinet.All water lines were dry at the time of service.Job complete"

Near Trotwood Trail, Killeen, TX 76543
Clif L.

Clif L.

WASHER LG WT7600HKA Arrived on site to diagnose a washing machine with a broken screw. Tested unit and found top of clutch assembly snapped off. Also noted wash plate warped. Replaced clutch housing and wash plate and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Timber Line Rd, Georgetown, TX 78633
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Sealed gaps . No water leaks detected at time of service .job complete .

Near Vista W Ct, Bastrop, TX 78602
Robert J.

Robert J.

ICE MACHINE KITCHENAID KUIX535HPS00 Arrived on job for complaints of not cooling. Found the plug not all the way in pushing plug in and unit powered on.

Near Spanish Oaks Club Blvd, Austin, TX 78738
Leonardo C.

Leonardo C.

RANGE KITCHENAID KMHC319ESS5 Arrived on site to test unit for unit sparking. Found customer had gotten a crisp pate from website to and put unit to close to cavity making it spark. Techline said it was normal if it’s touching the cavity job complete. Sr#7727752262

Near Nubian Ln, Austin, TX 78739
James C.

James C.

REFRIGERATOR WHIRLPOOL KRSC503ESS01 "Arrived on site and installed new compressor, drier and stub. Vacuumed system to clear and test for leaks. Unit held vacuum and charged with 5.75oz 134a. Tested operation and found unit working properly. Job complete"

Near Wedel Cemetery Rd, Rogers, TX 76569
Clif L.

Clif L.

WASHER LG WM2301HR Arrived on site to replace door boot for washer. Replaced part and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Broken Arrow Dr, Harker Heights, TX 76548
Noah D.

Noah D.

REFRIGERATOR KITCHENAID KRFF507HWH00 "Arrived on site to inspect fridge for not producing ice, upon inspection found the E2 and E5 error, replaced icemaker and retested. Ice harvest and fill successful. No problems or leaks detected. Complete"

Near Hartfield Rd, Seguin, TX 78155
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KFIV29PCMS03 "Arrived on site to replace previously ordered parts for refrigerator. Found evaporator thermistor corroded and previous technician assumed thermistor came with fan motor but it is actually a separate harness. Also noted right side fresh food door gasket torn. RC fan motor operating properly and evaporator cover is not broken. Thermistor wiring harness, door gasket, and front crisper panel Will need to be replaced to complete repairs. ; ordrng 1 W10407212 (gasket-fip) and 1 WPW10277799 (harns-wire)"

Near Cherokee Rose Cir, Georgetown, TX 78626
Jacob S.

Jacob S.

MICROWAVE WHIRLPOOL WMH53520CS1 Arrived onsite to replace parts on unit. Replaced parts on unit. Tested unit. Unit test good. No issues at this time.

Near Bess Ln, Austin, TX 78748
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH31017HZ0 "Arrived on site for no heat microwave . Found mag has failed . Recommend changing mag ,cap, dioed . Job complete ."

Near County Rd, Bastrop, TX 78602
Kevin B.

Kevin B.

REFRIGERATOR GE TFX25JR "Arrived on site and inspected refrigerator and found ice buildup on the bottom of the freezer, evaporator drain is clogged and use the steamer to clear it. There is no replacement of parts that could correct issue if this happens again. Removed all ice from the bottom of the freezer, job complete"

Near Quail Rd, Manchaca, TX 78652
David S.

David S.

REFRIGERATOR KITCHENAID KRMF706ESS01 A over on site to install previous diagnosed parts. I gained access to the ice box thermistor and replaced new. I also replaced the control board. Ran unit through a harvest/fill test. Unit operated as designed. No water leaks detected.

Near Fruit Dove Cove, Pflugerville, TX 78660
Scott  M.

Scott M.

WASHER MAYTAG MVWC465HW2 "Arrived on site for broken agitator . Found agitator bent . Replaced wash plate ,agitator,screw . Ran diagnostics ,all checked normal. No water leaks detected at time of service. Job complete."

Near Hoffman Rd, Bastrop, TX 78602
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for customer complaint of unit having ice build on in rear of fresh food section. Found bulge in cavity of fresh food section underneath the drip pan causing unit not to drain properly during defrost and ice accumulating on left side of evaporator.

Near Heather Hills Dr, Dripping Springs, TX 78620
Andy  B.

Andy B.

MICROWAVE AMANA AMV2307PFS0 Arrived on site for microwave lights blinking and clicking sound. Upon arrival customer informed that unit is now completely dead. Tested and inspected unit and found failed switches and fuse. Ordering fuse. Office to schedule return trip. Left unit unplugged.; ordrng 2 W10138793 (fuse)s

Near Soft Shore Ln, Pflugerville, TX 78660
James C.

James C.

RANGE WHIRLPOOL WFE540H0ES2 Arrived on site and found door not closing completely. Found both hinges have failed and will need to be replaced. Also found gasket hard due to heat escaping from unit while heating. ; ordrng 2 WPW10440013 (hinge-door)s

Near Turtle Creek Dr, Belton, TX 76513
David S.

David S.

REFRIGERATOR HOTPOINT HTH17CBT2RWW "Arrived on site for fridge making a noise. I inspected the unit and work area. I found the evaporator fan was rattling around, I tightened the screws securing the evap fan, it is no longer rattling around. I inspected the compressor and condenser fan, I found the compressor replaced extremely hot to the touch. I also found that the condenser fan is not spinning, I manually spun the fan and it started working. With the fan not or king it is causing the compressor to heat up and make a noise. The fan will need to be replacedI am ordering the condenser motor WR60X10348. ; ordrng 1 WR60X10348 (CONDENSER FAN)"

Near Scenic Dr, Georgetown, TX 78626
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRSA71CIHN00 "Arrived on site to inspect fridge for leaking out of front of fridge, replaced fitting and retested all fittings and areas. No leaks detected. Job complete"

Near Entre Rios Blvd, New Braunfels, TX 78132
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRMF606ESS00 "Arrived on site for customer complaint of unit leaking water into freezer. Found defrost drain line in fresh food section was clogged. I removed clog from drain extension and defrosted drain line, unit tested good.

Near Cross Creek Dr, Dripping Springs, TX 78620
Richard P.

Richard P.

DRYER SAMSUNG DV42H5000EW/A3 Arrived onsite for the dryer not heating. Installed new heating element that was ordered. Dryer heated up good. During installation of new parts also found that the idler pulley and belt were going bad. ; ordrng 1 6602-001655 (BELT) and 1 DC93-00634A (IDLER PULLEY)

Near Otono Loop, Kyle, TX 78640
Brandon C.

Brandon C.

MICROWAVE KITCHENAID KOCE500ESS07 "Arrived on site for customer complaint of noise issue, found intermittent noise coming from convection fan area. Called techline and they want me to add a washer between motor shaft and fan blade, as well as bend the tabs on the fan cover to maker a tighter fit. Ordering washer kit. SR#7727751503; ordrng 1 W10850808 (washer)"

Near Crosswater Ln, Dripping Springs, TX 78620
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site to test unit for upper rack making loud noise. Found wheel broken on adjusters. Replaced adjusters test unit and unit test good job complete.

Near Belgrave Falls Ln, Austin, TX 78748
Andy  B.

Andy B.

DISHWASHER BOSCH SHEM3AY55N01 Arrived on site to install previously diagnosed panel. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Santa Cruz St, Round Rock, TX 78665
Tyler B.

Tyler B.

COOKTOP WHIRLPOOL WCG55US0HS00 "Arrived to inspect unit not igniting, found igniter not light small burner, replaced module now lights but low. Removed and replaced the holder and tested properly"

Near Whittington Way, Andice, TX 78628
Leonardo C.

Leonardo C.

OVEN KITCHENAID KODE500ESS03 Arrived on site to test unit for unit not working test unit and found bad relay board. Replaced board and still not working ordering new control board W10801665. ; ordrng 1 W10801665 (CONTROL )

Near Woodside Terrace, Lakeway, TX 78738
Clif L.

Clif L.

DISHWASHER GE GDF620HGJ5BB Arrived on site to replace control board for dishwasher. Replace board and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near County Rd 375, Jarrell, TX 76537

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