We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Leander, TX 78641
Lou
Job Details: 11/09/2022
"Arrived on site to inspect washer vibrations during spin cycle. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed except in spin cycle, the cabinet began to shake. I found the cabinet wasnt leveled properly. I lowered the front left leg and retested in manual diagnostics spin mode and the unit is operating as designed. I made recommendations for use and care as well as detergent and softener use (customer has a water softener system). No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Austin, TX 78724
Cliff
Job Details: 11/09/2022
Arrived on site to diagnose a range with a burner not lighting. Found ignitor electrode out of position preventing proper ignition. Reset electrode and tested unit. Found all is functioning properly at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Kyle, TX 78640
Andrew
Job Details: 11/09/2022
"Arrived on site and replaced previously diagnosed compressor. System held vacuum, charged to specs. Nice pattern developing. Filling in excessive gap between linear and cabinet with silicone. Advised customer to place glass of water in FC and when frozen over to use unit. Job complete."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Leander, TX 78641
Gerry C
Job Details: 11/09/2022
"MEDC465HW0 Arrived to inspect drying issues. The unit would heat, but it would not dry. There was excessive moisture within the chassis as well. I tested airflow and found it fully restricted. I removed the venting and tested and airflow was good. I advised the CX they will need to correct the venting issue prior to any further use. Testing with the venting off also revealed the system heating and cycling as designed. Wiring to unit corrected."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Round Rock, TX 78665
Cliff
Job Details: 11/09/2022
Arrived on site to diagnose a washer that is making unusual noise. Found belt slipping on cam causing sqealing and replaced belt and cam. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL RANGE
Model KFDC558JSS01
Near Austin, TX 78738
Leonardo
Job Details: 11/09/2022
Arrived on site to replace ui Boards and control board. Replaced all 4 boards test unit and unit test good both ovens getting hot job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Killeen, TX 76542
Jonathan M
Job Details: 11/09/2022
Arrived on site for a refrigerator that is not dispensing ice. Inspected unit and work area. The customer advised that the unit will dispense ice but sometimes it will not and you can hear the motor turning but it doesnt seem to drop more than a cube or two. Tested the unit and did confirm the unit is dispensing ice properly. Checked the motor and impeller and found them both working and not stripped. Checked the ice container and found the ice container was operating as well. I did advise the customer that ice clumping and little ice can cause issues with the dispensing of ice. Customer advised that she had been told that but she just wanted to make sure that she had a checked. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Austin, TX 78726
Vincent
Job Details: 11/09/2022
"Arrived on site to install previously diagnose parts by previous tech. Installed new chute & tested, unit now operating as designed. No leaks observed during service. job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Georgetown, TX 78626
Maurice R
Job Details: 11/09/2022
Arrived onsite for microwave making noise. On inspection started the microwave and heard a knocking noise. Dropping the unit in saw that the opening for the fan was not larger enough. The flap has hitting the edge of the opening in make the noise. Informed the CX that he need to contact the building to get it fixed.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Highland Haven, TX 78654
Kimo
Job Details: 11/09/2022
Arrived onsite for a front load washer that is making a loud buzzing noise when the drain pump kicks on and it also seems off balance. Upon arrival I checked for any codes stored and found none. I then rand diagnostics and found that when the drain pump kicks on it made a vibrating noise. I check the pump and found that it was cleared of any debris and the impeller was Undamaged. Upon further inspection I found that the drain pump housing was making contact with the inside of the chassis. I adjusted the pump and tested the unit and found that the noise was gone. Unit Spun like normal job complete. No leaks.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near New Braunfels, TX 78130
Andrey
Job Details: 11/09/2022
"Arrived on site to replace FC door, unit has damage an existing FC door, replaced door, gasket is sealing good, job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Georgetown, TX 78626
Maurice R
Job Details: 11/09/2022
Arrived onsite for oven door lose parts. On inspection the CX was showing that the top right and left upper corner where the stainless meets the glass was lose. I informed the CX that there is only double side tape holding it on and that is how it came from the manufacture.
We serviced a
WHIRLPOOL COOKTOP
Model KICU509XSS00
Near Austin, TX 78738
Leonardo
Job Details: 11/09/2022
Arrived on site to test unit for error cord about power supply. Replaced module test unit all burners working correctly at this time. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Georgetown, TX 78626
Maurice R
Job Details: 11/09/2022
Arrived onsite for fridge lights not working. On inspection the top lights and the freezer lights were out. Replaced the topIights and the lights started working. No water leaks detected during service.
We serviced a
WHIRLPOOL VENTHOOD
Model UXT4236ADS0
Near Lago Vista, TX 78645
Gerry C
Job Details: 11/09/2022
"Arrived to inspect no fan operation. I found the lighting was operable, but the motor would not engage. The motor speed controller showed no continuity through it and should have at least registered within the MOhm range. The motor had the correct resistance and I removed and replaced the speed controller. Operational test good."
We serviced a
WHIRLPOOL DRYER
Model MED4500MWO
Near Seguin, TX 78155
Andrey
Job Details: 11/09/2022
"Arrived on site to test unit for not drying, inspected exterior ventilation found it clogged with a fine mesh blocking the exhaust, per customer request, removed mesh and found a big ball of lint behind it, inspected the lint trap everything look good and the unit is fully functional, at this time job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Smithville, TX 78957
Joe Z
Job Details: 11/09/2022
"Arrived onsite for making loud noises . Upon arrival,ran diagnostics and there are No error codes . Ran an automatic cycle and unit operates correctly. Ran a normal cycle and unable to duplicate loud noises. Did notice that the dishwasher is installed in a small enclosed kitchen area and the normal sounds are being amplified. Unit is operating as designed. No leaks present at this time. Job complete"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Lago Vista, TX 78645
Gerry C
Job Details: 11/09/2022
"Arrived to inspect no spin. I entered service test mode and found F7E1 stored in memory. I found the capacitor had no measurable capacitance and I replaced it. I recalibrated the unit and tested. Operational test good, no leaks observed during service."
We serviced a
WHIRLPOOL VENTHOOD
Model WVW73UC6LS
Near Dripping Springs, TX 78620
Kevin
Job Details: 11/09/2022
"Arrived on site inspected vent hood and found filter receivers are slightly bent. After straightening them filters will now connected properly, job complete"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Temple, TX 76501
Jonathan M
Job Details: 11/09/2022
Arrived on site for a dryer that will not start a cycle. Inspected unit and work area. Check voltage to the unit and found proper voltage and polarity. Found 240 V going to the timer. Checked the thermal fuse and found it open. Replaced the thermal fuse and checked all other heating components. Found that heating element grounding against the heater housing. Replaced the heater as well and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Austin, TX 78748
Kevin
Job Details: 11/09/2022
Arrived on site and inspected refrigerator and found it is vibrating while running in the freezer compartment. Removed evaporator cover repositioned all wiring and connectors Took one picture of evaporator. After reinstalling evaporator cover vibration has stopped. If it continues pre-order every replaceable component in freezer and sound deadening material. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Austin, TX 78704
Wesley
Job Details: 11/09/2022
Arrived onsite and replaced the damper WPW10479155. Unit is now operating as designed. Advised customer on repair. Unit is now transitioning properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Austin, TX 78723
Joe Z
Job Details: 11/09/2022
Arrived onsite to install previously ordered parts. Replaced control. Unit is operating as designed. Job complete
We serviced a
LG WASHER
Model WM3570HWA
Near Austin, TX 78703
Wesley
Job Details: 11/09/2022
Arrived onsite and found secondary issue of hot water valve not efficiently administering water when actuated. Replaced hot single valve and included cost in initial diagnosis and charge. No further charge made. All checks good.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW06
Near Hutto, TX 78634
Cliff
Job Details: 11/09/2022
Arrived on site to replace previously ordered parts for refrigerator. Upon inspecting unit found defrost failure caused by control failure. Replaced control and customer to thaw unit for 24hrs prior to use. Customer has signed defrost waiver.
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15NRXS0
Near Austin, TX 78746
Scott
Job Details: 11/09/2022
Arrived on site for standalone ice maker making a lot of noise and not making ice . Found recirculating pump running dry . Found wire in water sensor had worked itself out of harness. Reran diagnostics all checked normal. No water leaks detected at time of service. Job complete CNOTE
We serviced a
WHIRLPOOL VENTHOOD
Model WVU37UC6FS1
Near Austin, TX 78746
David S
Job Details: 11/09/2022
Arrived on site for whirlpool ent hood motor not spinning. I inspected the unit and work area. I found when the unit was installed screws where place and at stopping the motor from spinning. The unit will have to be brought down to remove the screws. If the screws are removed the unit will work. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Austin, TX 78703
Wesley
Job Details: 11/09/2022
Arrived onsite and found air building up in dispenser. Gargling before water streams. Advised customer that the filter needed to be replaced to eliminate the likelihood of imperfect filter seal. No leaks. All else checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS
Near Marble Falls, TX 78654
Kimo
Job Details: 11/09/2022
Arrived onsite for a dishwasher that has a dent in the back of the tub. Upon inspection I found that the unit did have a dent that is also leaking. Replaced the tub and tested unit and found unit operating as designed. Job complete.
We serviced a
GE MICROWAVE
Model JEB1860SM1SS
Near Austin, TX 78759
Vincent
Job Details: 11/08/2022
"Arrived on site for microwave, inspected unit and work area. CX complaint was unit would start on its own when closing the door. ///ed CX for switches ///81.28 and ///195.25 ///////, CX ///. Replaced switches and tested, unit is now operating as designed. No leaks where observed during service. Job completed. ///299.34 CC Auth# R34EM3"
We serviced a
LG REFRIGERATOR
Model LSXS26326S/01
Near Austin, TX 78738
Luis
Job Details: 11/08/2022
Arrived on site for cooling complaint. Removed evaporator cover found ice ball on inlet of evaporator diagnosed a leak in the system unit will need a compressor and evaporator customer is going to replace unit. Collected /// of ////// plus ///. ////// CC Auth# UV3P39
We serviced a
GE WASHER
Model GFWR4805F2MC
Near Killeen, TX 76542
Tyler
Job Details: 11/08/2022
Arrived on site for washer making loud noises during use. Upon arrival confirmed issue but found no errors in diagnostics. Found cause of failure was with the tub bearing failing and leaking all over rotor/stator motor. Informed customer of findings and options for repairs. Customer opt.Ed out at time of diagnostics. Collected /// ////// CC Auth# 3LXN9A. Call complete
We serviced a
GE RANGE
Model ZGP486LDR5SS
Near Spicewood, TX 78669
Scott
Job Details: 11/08/2022
"Arrived on site for large oven not heating . Found igniter had failed . ///ed part 92.50 , /// 199.75 . Replaced igniter . Ran preheat , Oven is heating properly . No gas leaks detected at time of service. Please charge 316.36 to card on file . Job complete"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2331PFAA
Near Jarrell, TX 76537
David Z
Job Details: 11/08/2022
"Arrived on site to install damper and filters to resolve stuck damper door. Replaced damper and charcoal filter. Had to steam out water filter due to it freezing and splitting. Was able to test new filter and verify all working as designed. Collected /// via check, ///400.26 CK Auth# AE4349. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Austin, TX 78748
Luis
Job Details: 11/08/2022
"Arrived on site. Per customer ui control will be off with dashes on led signal diagnosed a defective control,replaced control,reprogrammed control powered unit on ui working. Part ///168.33 /// ///214.99 plus /// total ///414.94; ///414.94 CC Auth# 9XW399"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78756
Wesley
Job Details: 11/08/2022
Arrived onsite for dishwasher tripping the breaker. Found poor connection at the neutral in the power block. Corrected. Advised customer on repair and advised having the breaker replaced by ///.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, TX 78757
David S
Job Details: 11/08/2022
"Arrived on site for Maytag top load washing machine not spinning out the clothes. I inspected the unit and work area. I found fault code F0e5 over load in diagnostics. I gained access to the gearcase and found it free of any oil leaks, I found it spinn8ng freely. I found the capacitor with in range. I found the shift actuator has shorted out. I ///ed the customer for the actuator. Part ///69.42 service and /// ///205.75. The customer ///. I installed a new shift actuator and recalibrated the unit. I ran a diagnostics cycle and found it working as designed job complete. Customer /// in full with credit card. Autho 4N3K39 total ///317.87"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DC4
Near Round Rock, TX 78681
Paul
Job Details: 11/08/2022
Arrived onsite for a washer that went completely dead after the previous repair. The CX stated he washer a few loads of clothes and the next morning they went to use the machine and it was dead. I found the main control working and sending 5VDC to the console but the console would not respond. I ///ed the CX ///346.35 for the console. I replaced the console and tested the unit. The unit works as designed. When plugging the unit in the outlet sparked so I advised the customer to get the outlet checked. Call complete. ///374.92 CC Auth# CP4A3X.
We serviced a
GE REFRIGERATOR
Model GIE16GSHMRSS
Near Killeen, TX 76549
Tyler
Job Details: 11/08/2022
"Arrived on site for fridge not making ice correctly and lowered or not ceiling. Upon arrival confirmed issue and found cause of failure for icemaker was due to debris getting trapped in the teeth is it rotated around causing it to get stuck. Also found that door was not sealing properly due to not being properly aligned with the liner and hinges. I made repairs to hinges and icemaker. Found unit functioning as designed.
We serviced a
SAMSUNG OVEN
Model NE58F9500SS
Near Taylor, TX 76574
Cliff
Job Details: 11/08/2022
Arrived on site to diagnose a range that is not responding to user input. Found main control shorted and not powering ui. Replaced control and tested unit. Found all is functioning properly at this time.
We serviced a
SAMSUNG DRYER
Model DV42H5000EW/A3
Near Taylor, TX 76574
Cliff
Job Details: 11/08/2022
Arrived on site to diagnose a dryer that is not heating. Found failed heating element and replaced heater assembly. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Seguin, TX 78155
Andrey
Job Details: 11/08/2022
"Arrived on site to replace previously diagnosed basket, replaced basket could not test unit in diagnostics cycle with new basket but spun basket out manually and it is now spinning uniform, unit is disconnected and moved to garage, , if any issues arise customer will call back, at this time job complete"
We serviced a
KENMORE ICE MACHINE
Model 106.895931
Near Belton, TX 76513
David Z
Job Details: 11/08/2022
"Arrived on site to follow up on ice machine that is making a lot of noise. Tested unit and confirmed that the recirc pump is making an excessive amount of noise when it's running, part defective. Replaced recirc pump under parts warranty. Found drain pump was not moving at all anymore and needed replacement. Replaced drain pump Tested unit and confirmed all parts working as designed. . Call complete."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Pflugerville, TX 78660
Paul
Job Details: 11/08/2022
Arrived onsite for a range that the oven will not come on. I found the ignitor open. I replaced the ignitor and tested the oven. All is working as designed. Call complete.
We serviced a
SAMSUNG WASHER
Model WA45H7200AW/A2-01
Near Austin, TX 78757
David S
Job Details: 11/08/2022
Arrived on site to install previous diagnose parts for a Samsung washing machine. I gained access to the suspension rods and replaced them all with new. I tested the suspension and found it stable and not bouncing around any more.
We serviced a
WHIRLPOOL MICROWAVE
Model GT4175SPQ3
Near Austin, TX 78747
Leonardo
Job Details: 11/08/2022
Arrived on site to test unit for unit not heating. Test unit and found and magnetron cap and diode. Customer just wanted to replace magnetron but will think about it.
We serviced a
MAYTAG WASHER
Model MVWC215EW1
Near Austin, TX 78729
Vincent
Job Details: 11/08/2022
"Arrived on site for washer,inspected unit and work area. CX complaint was washer not operating normal. Tested unit in diagnostics and had error code F8E5, F8E1. Tried testing unit in manual mode and it was not responding witch also means has bad control, also found cold water not coming in with good pressure. Unit will need control and water valve replaced. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Georgetown, TX 78633
Gerry C
Job Details: 11/08/2022
"Arrived to perform harness repair. I removed and repaired the failed FC door harness and tested. All functions of the ice maker system returned and it cycled as designed. No leaks observed during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV02
Near Killeen, TX 76542
Tyler
Job Details: 11/08/2022
Arrived on site for refrigerator not making ice. Upon arrival confirmed issue and found signs of inlet valve wheezing into icemaker and clogging it. Reassembled and tested unit and found no leaks. Instructed customer unit would need at least 24 hrs to fill bucket back up. Call complete
We serviced a
GE DISHWASHER
Model ZBD8920V00SS
Near Austin, TX 78737
Leonardo
Job Details: 11/08/2022
Arrived on site to test unit for bad gasket and bad filter. Found filter NLA
We serviced a
SAMSUNG DISHWASHER
Model DW80K5050US/AA-03
Near Austin, TX 78745
David S
Job Details: 11/08/2022
Arrived on site for Samsung dishwasher not draining. I inspected the unit and work area. I found the dishwasher had standing water. I put the dishwasher into a drain cycle and found it draining. I found the drain hose didnt have a high loop. I rearranged the drain line to have a high loop. The unit is working as designed. I recommend the customer run a couple of cycles with vinegar to clean the unit out.
We serviced a
GE OVEN
Model JKP90SP1SS
Near Austin, TX 78729
Vincent
Job Details: 11/08/2022
"Arrived on site to install previously diagnosed parts, installed new control for oven. Tested unit and its now operating as designed.
We serviced a
KENMORE REFRIGERATOR
Model 253.240421
Near Georgetown, TX 78628
Lou
Job Details: 11/08/2022
"Arrived on site to inspect upright freezer noises. Upon further inspection, I found the unit plugged in and the compressor operating. I test3d temps inside and the showed to be -6 degrees. The customer advised that they unplugged the unit and after a few days, plugged it back in and it made an unusual rumbling noise. I advised the customer that it couldve been the compressor kicking on. I advised the customer that the unit is operating/cooling as designed and no repairs are needed at this time. I recommended that should the unit begin to make the noises consistently or stop cooling to call it in for service.No water leaks observed during service, job completed."
We serviced a
GE FREEZER
Model FUF21DLRDWW
Near Georgetown, TX 78628
Lou
Job Details: 11/08/2022
"Arrived on site to inspect upright freezer needing to be defrosted. Upon further inspection, I checked the door gasket before opening the door and found the gasket not sealing at the top of the door. I pushed on the door and it sealed properly. When I opened the door I found a large amount of frost built up in the door and on the shelves. I closed the door and it closed securely and when I went to open it again, the door was difficult to open due to the suction that was created. I advised the customer that the frost issue is from the door not being closed securely. I recommended that they remove the food items and unplug the unit to allow it to defrost. No repairs needed at this time. No water leaks observed during service, job completed."
We serviced a
MAYTAG FREEZER
Model MQC1552TEW01
Near Austin, TX 78737
Luis
Job Details: 11/08/2022
"Arrived on site for freezer not freezing. Powered unit on let unit run weak frost on liner not fully frosting on upper section diagnosed a leak in the system,due to evaporator incased in liner
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Georgetown, TX 78628
Lou
Job Details: 11/08/2022
"Arrived on site to inspect refrigerator with ice build up in freezer section. Upon further inspection, I found a slab of ice in the bottom of the FC section similar to,when the FC evaporator drain tube is closed. I pulled the unit out onto my floor protector and removed the back cover to gain access to the drain tube. Removed the drain tube and ran water through the top and it back filled out. I blew through the tube and debris came out of the tube. I ran hot water through the tube again and it flowed through the tube as designed. I re-installed the drain tube and using my steamer, I defrosted the ice in the drain tube at the evaporator and the ice in the drip pan. Tested flow through the drain tube and it is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WDT710PAYM3
Near Austin, TX 78721
Matthew
Job Details: 11/08/2022
Arrived onsite for dishwasher not heating at all and leaving dishes wet at the end of the cycle. Upon arrival inspected unit. Ran diagnostics and found stored error code for no heat. Ran test and found hotspots on element. Removed element and tested. Found no continuity and OL. Also found element blistering Replaced element. Tested unit and unit is now functioning properly. No leaks present at this time. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Austin, TX 78717
Paul
Job Details: 11/08/2022
Arrived onsite for a dishwasher to replace previous diagnosed parts. I replaced the float and ran the diagnostics cycle to check for leaks. There were no water leaks present at the time of serviceCall complete.
We serviced a
WHIRLPOOL WASHER
Model Wfw9550ww00
Near Georgetown, TX 78626
Paul
Job Details: 11/08/2022
Arrived onsite for a washer displaying an F21 error message. I found multiple F21 errors stored. The CX also stated they had a suds message appear. I ran the diagnostics cycle and found the unit working as designed and the pump drained all the water out in a timely manner. During the diagnostics cycle the machine had a bunch of suds in it when agitating. I found the machine showing 999 cycles without running a clean cycle. I explained to the customer that the unit needed to have a clean cycle run with a washer cleaner to remove the excessive detergent build up. I also explained that it could take multiple cycles and to lay some towels at the back of of the unit when running the cycle incase suds come out of the vent. The washer is working as designed at their time.
We serviced a
JENN-AIR COOKTOP
Model JGD8345ADB22
Near Georgetown, TX 78633
Lou
Job Details: 11/08/2022
"Arrived on site to inspect cooktop with flames coming out the sides and knobs. Upon further inspection, I found the unit to be an older unit and the customer had already performed some repairs by replacing the burners. Customer advised that once they replaced the far end burners and turned it on, flames shot out from the vent/control area and the burner valves on the far end. I removed the burners and disassembled them and inspected and found one the burners had damage to the welds and the ignitor harness would not connect correctly to the ignitor. I replaced the damaged burner with a new burner that the customer provided and I adjusted the connectors on the ignitor harness. I removed the cooktop cover and inspected all gas lines, connections and electrical and tested the connections with my liquid gas leak detector and found no leaks or damaged wiring. I reassembled this unit and tested the two far end burners and after approximately two minutes of the burners being on a huge flame shot out from under the burner assembly and valve knobs. Customer was present during testing and witnessed the issue. I turned the burners off and immediately unplugged the unit and turned the gas off.
We serviced a
LG REFRIGERATOR
Model LDC22720ST
Near Belton, TX 76513
Tyler
Job Details: 11/08/2022
Arrived on site for refrigerator not making ice. Upon arrival confirmed issue issue and found no ice in bin. Found temps at 0/37 on arrival. Found water cutoff to unit. After restoring water I found unit functioning as designed with no leaks. Informed customer to give unit 48 hrs to fill bin. Call complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Waco, TX 76708
Jonathan M
Job Details: 11/08/2022
Arrived on site for a refrigerator that is not cooling the refrigerator section very well. Inspected unit and work area. The customer advised that the freezer temperatures are perfect and they have had no problem with the freezer but the refrigerator seems to go outside of refrigeration temperatures before it begins to call and is spoiling some of their products. Inspected both evaporators and did not find any evidence of a defrost issue. Took pressures off the compressor and found the compressor running at 155 psi and five psi on high and low sides. Spoke to CS and was advised that these are proper operating pressures for this unit and that that would indicate there is no leak within the unit. Advise the issue would have to be electrical or a dc short issue. He advised me to go over the script with the customer pertaining to five door refrigerators and DC voltage issues.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Austin, TX 78704
Wesley
Job Details: 11/08/2022
Arrived onsite for washing machine with failed hot water valve causing f8e1.
We serviced a
JENN-AIR RANGE
Model JIS1450DS3
Near Harker Heights, TX 76548
Tyler
Job Details: 11/08/2022
Arrived on site for range not allowing oven or control functions to work. Upon arrival confirmed issue and found cause of failure was due to outdated wiring connected to range. Unit was connected to a two worried setup instead of the 3-4 prong wiring needed for proper functionality. Range working as designed. Call complete
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS2
Near Austin, TX 78704
Wesley
Job Details: 11/08/2022
Arrived onsite for unit not draining. Found unit operating with clogged drain hose. Repaired by running house pressure through the drain hoses. Unit is now operating as designed. Advised customer on repair. All checks good.
We serviced a
LG WASHER
Model WM3400CW
Near Georgetown, TX 78633
Gerry C
Job Details: 11/08/2022
"Arrived to inspect leak. I found the drain pump strainer was not fully secured and after correcting the issue, the unit passes a quick service test and there were no signs of leakage. Operational test good, no leaks observed during service.
We serviced a
WHIRLPOOL OVEN
Model KEHC379JSS08
Near Temple, TX 76502
David Z
Job Details: 11/08/2022
"Arrived on site to diagnose oven that is not heating after recent self clean cycle. Found unit has power, but is not heating. Removed unit from cavity (had to unwire to remove it) and tested elements and thermostat. Found thermostat open, elements good. Provided estimate to customer for new thermostat . Replaced thermostat and rewired. Tested unit and verified all working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Jarrell, TX 76537
David Z
Job Details: 11/08/2022
"Arrived on site to diagnose refrigerator that was leaking water after recent filter change. Removed filter and turned on water to unit. Found water running out of the filter head. Tried adjusting the hoses in the back of the head, but still leaking. Replaced reservoir and retested. Verified the leak is gone. Call complete."
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Kyle, TX 78640
Kevin
Job Details: 11/08/2022
"Arrived on site and found dryer is heating properly but airflow is showing restricted. Removed vent hose from rear of dryer and ran airflow test again and airflow is good. A vent cleaning service will be needed to correct issue
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Taylor, TX 76574
Cliff
Job Details: 11/08/2022
Arrived on site to diagnose a refrigerator that is not cooling. Found defrost failure in fc caused by out of range thermistor. Replaced thermistor and all is working properly at this time. Customer to thaw unit for 24hrs prior to use and has signed waiver.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Leander, TX 78641
Maurice R
Job Details: 11/08/2022
Arrived onsite for dishwasher overflowing. On inspection found out that the pump filter was complete clogged. CX clean the filter out and when I tested the unit it has no issues. Ran the unit 4 times in diagnostics mode and it never failed. Unit is operating as designed and no water leaks detected during service.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, TX 78723
Joe Z
Job Details: 11/08/2022
"Arrived onsite for unit leaking water. Upon arrival,customer pointed out that water is leaking from fill valve into gasket with unit off. Ran diagnostics and there are no saved error codesFound valve is weeping. Need to replace fill valve. Replaced valve W11038689. Test unit by running automatic test and unit is operating as designed. No further leaks present at this time. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78739
Leonardo
Job Details: 11/08/2022
Arrived on site to replace heating element from special project. Replaced heating element test unit and unit test good job complete.
We serviced a
AMANA DRYER
Model NGD4655EW
Near Austin, TX 78754
Joe Z
Job Details: 11/08/2022
Arrived onsite for unit not drying. Upon arrival inspected unit. Found supply gas valve is shut off. Turned gas valve on and test unit. Unit now heats correctly. During test found the drum not turning. Need to replace belt. Replaced belt with truck stock belt 31241. Unit is operating as designed. Job complete
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near Elgin, TX 78621
Joe Z
Job Details: 11/08/2022
Arrived onsite for dishes not getting clean. Upon arrival ran diagnostics and got F4-E3 motor not running. Found wash motor energizes but does not operate. Need to replace sump and motor. Replaced sump and motor and test unit. Unit is operating as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM8
Near Liberty Hill, TX 78642
Maurice R
Job Details: 11/08/2022
Arrived onsite for dishwasher not finishing cycle. On inspection ran the unit in diagnostics mode and when it was supposed to start draining it the UI led were jumping back in forth on the UI. It finally went into drain mode. Replaced the control board and retested. It completed the diagnostic mode with out a issue. CX said that it all started when the unit was in cycle and the power ent out. They tried to restarted i. When they did it tripped the breaker. They reset the breaker and it came back on put would stop in the middle of a cycle. No water leaks detected during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Waco, TX 76708
Jonathan M
Job Details: 11/08/2022
Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced the ice container and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model JMW2430IL03
Near Lorena, TX 76655
Jonathan M
Job Details: 11/08/2022
"Arrived on site for a microwave that wasnt allowing selections to be pressed. Inspected unit and work area. The customer advised that the unit had completely frozen and they were unable to use the unit until the power cycled the unit. They did advise that since then, the unit has been working and operating as designed. I did explain to the customer these issues can happen and that they did the right thing. Ran the unit through diagnostics and did not find any stored air codes. Tested all basic functions of the microwave and found the unit working as designed. Did advise the customer there is no issue at this time and call complete."
We serviced a
WHIRLPOOL DRYER
Model WED7000DW1
Near Nolanville, TX 76559
Tyler
Job Details: 11/08/2022
Arrived on site for dryer not heating. Upon arrival confirmed issue issue. Found cause of failure was broken element coil. After replacing coil I also found large signs of dryer vent in home clogged. Instructed customer unit would need proper dryer vent cleaning before using dryer again. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Andice, TX 78628
Maurice R
Job Details: 11/08/2022
"Arrived onsite for dishwasher not draining. On inspection found water setting in the unit. Drain it out, ran the unit and it was not spraying water out of the spray arms. Replaced pump assembly and re-ran the unit and it was operating as designed. No water leaks detected during service."
We serviced a
JENN-AIR REFRIGERATOR
Model JS48SSDUDE01
Near Austin, TX 78738
Luis
Job Details: 11/08/2022
"Arrived on site. Diagnosed a defective led module,per service pointer removed all leds,installed updated led modules all leds working as designed. Autho S84638"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDW01
Near Austin, TX 78737
Luis
Job Details: 11/08/2022
"#4202Arrived on site for no ice. Found warped icemaker,replaced defective icemaker. Covered under warranty"
We serviced a
JENN-AIR MICROWAVE
Model JMC2430LL00
Near Austin, TX 78737
Leonardo
Job Details: 11/08/2022
Arrived on site to test unit for damaged front panel. Replaced front panel test unit and unit test good job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Round Rock, TX 78681
Paul
Job Details: 11/08/2022
Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the dampener. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Briarcliff, TX 78669
Scott
Job Details: 11/08/2022
"Arrived on site for dishwasher not starting . Ran diagnostics got 8-4,10-2. Checked float switch and found construction debris in tray under float switch . Cleaned tray out and reran diagnostics,as well as about 15 on normal wash . All checked normal. Job complete . No water leaks detected at time of service. Tightened door handle down ."
We serviced a
MAYTAG DRYER
Model MEDB835DW
Near Maxwell, TX 78656
Kevin
Job Details: 11/08/2022
"Arrived on site and found dryer is in the garage there is no power to run it. Disassembled dryer anyway and found tension pulley is deteriorating and rattles. Also several support wheels do not spin properly. Replaced all of them and dryer should be working properly now, child complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Canyon Lake, TX 78130
Andrew
Job Details: 11/08/2022
Arrived on site to test unit for loud rattling sound. Mimicked issue by placing compressor on high rpm. Removed rear cover and found no lines rubbing or touching. Advised customer noise is part of normal operation when variable speed compressor is in higher rpms. No leaks detected. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMB0
Near Austin, TX 78759
Wesley
Job Details: 11/08/2022
Arrived onsite and tested unit for concerns after first use. Customer used the soak feature and were surprised by how much time was added and the first time heater use gave a factory stink. Unit is now operating as designed. No error codes. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Belton, TX 76513
David Z
Job Details: 11/08/2022
Arrived on site to install new auger motor and fork. Was able to diaassemble old unit and replaced with new. Tested with crushed and cubed ice and verified proper dispensing. Call complete.
We serviced a
AMANA DRYER
Model NED5800HW1
Near Austin, TX 78745
David S
Job Details: 11/08/2022
"Arrived on site for dryer intermittently turning off and not turning back on. I found the dryer working at the time of service. I gained access to the interior of the unit and tested all components. All components tested good. I found 124vac on line 2 and 120 vac on line 1, while the unit is not in use. I turned the unit onto a timed dry and measured voltage again. I found line 1 has dropped to 115 vac. I spoke to SW, the break is most likely breaking down during a load causing voltage to drop. We recommend the breaker being replaced. Job complete."
We serviced a
JENN-AIR DISHWASHER
Model JDPSS245LX0
Near Austin, TX 78737
Leonardo
Job Details: 11/08/2022
Arrived on site to replace ui console. Replaced console test unit and unit test good job complete.
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS20
Near Briarcliff, TX 78669
Scott
Job Details: 11/08/2022
"Arrived on site for oven flashing cooling fan error . Ran diagnostics and got 8-2 error code . Did power reset , ran fan test . All checked normal. Ran preheat on individual oven the both ovens no error codes . Couldnt duplicate any errors . Job complete"
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near San Marcos, TX 78666
Andrew
Job Details: 11/08/2022
"Arrived on site and replaced previously diagnosed front panel hangers and retention clip/nuts. Tested unit, unit working as designed. No leaks detected. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Georgetown, TX 78633
Lou
Job Details: 11/08/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to the unit making an unusual noise during wash/ or water dispensing into,the tub and per techline recommendations, I removed and replaced the sump/motor assembly and inlet valve and tested. Unit is operating as designed with no leaks. I placed the unit back in its space and retested and it continues to operate as designed with no leaks. No water leaks observed during service, job completed."
We serviced a
KENMORE DISHWASHER
Model 665.12783K310
Near Austin, TX 78727
Vincent
Job Details: 11/08/2022
Arrived on site to install sump/motor. Tested unit and no leaks where present at time of service. Job completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Liberty Hill, TX 78642
Maurice R
Job Details: 11/08/2022
Arrived onsite for LED light not working. On inspection the top of the fridge had no lights and the freezer was out to. Replaced the freezer one first did fix. Replaced 3 of the lights up in the RC in found the one that was bad. The lights started to work once replaced. O water leaks detected during service.
We serviced a
JENN-AIR REFRIGERATOR
Model JBRFR30IGX00
Near Austin, TX 78738
Luis
Job Details: 11/08/2022
"Arrived on site for door issues. Found loose handles,removed door panel from cabinet,tightened screws behind panel,reinstalled door assembly tested door operation good."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Kyle, TX 78640
Andrew
Job Details: 11/08/2022
"Arrived on site to test unit for door splitting. Found left side missing screws replaced screws, unit working as designed. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WFC7500VW2
Near Austin, TX 78757
Wesley
Job Details: 11/08/2022
Arrived onsite and tested unit for not spinning out the clothes and found unit running off balance with most loads and never pushing through to spin. Works fine in diagnostics. A home owner does not wish to proceed to repair due multiple contributing failures
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Mustang Ridge, TX 78610
Kevin
Job Details: 11/08/2022
"Arrived on site and replaced all parts diagnosed on previous visit, ran a diagnostic cycle after and washer is operating properly, job complete"