We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/27/2021
"Arrived on site for customer complaint of doors wanting to close when opened at 90 degrees, found missing glass in both doors. 1; ordrng 4 W10639071 (Hinges)s and 1 Cnote (Office to reschedule)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS00
Near Austin, TX 78737
Luis
Job Details: 04/27/2021
"Arrived on site for water leaking. Found obstruction in drain tube,cleared out obstruction tested water flow through drain good."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Austin, TX 78726
David
Job Details: 04/27/2021
Arrived on site to install agitator to resolve broken agitator. Replaced with new and removed debris from under agitator. Tested and all is working as designed. Call complete.
We serviced a
MAYTAG DISHWASHER
Model MDBH968AWS3
Near Austin, TX 78752
Matthew
Job Details: 04/27/2021
Arrived onsite to replace previously diagnosed parts. Replaced wheels. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near San Marcos, TX 78666
Andrew
Job Details: 04/27/2021
"Arrived on site to test unit for frost build up on RC evap. Found thermistor placement was not correct and thermistor clip was loose not allowing thermistor to make contact with evap outlet line. Removed clip and placed thermistor in proper area. Also found drip pan was bowed in center. Installed shims to level out. Drain was not clogged, thermistors were in range. Frost pattern developed as designed. Evap motor operating properly. No leaks detected. Job complete."
We serviced a
WHIRLPOOL COOKTOP
Model G7CG3665XS00
Near Austin, TX 78738
Robert
Job Details: 04/27/2021
Arrived on job for complaints of gas smell after popping noise under cooktop. Found most of the holder screws will have to be drilled out to get access to underneath. Valve for front left burner not working properly will need to replace and right rear damage too will need to replace. Possible additional damage once we have access underneath. Not recommended for repairs ; ordrng 1 W10256121 (holder-orf) and 1 W10256124 (holder-orf) and 1 W10286714 (valve-brnr) and 1 W10298665 (holder-orf) and 1 W10441652 (valve-brnr) and 2 WPW10256119 (holder-orf)s and 11 WPW10373929 (screw)s
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Salado, TX 76571
Tyler
Job Details: 04/27/2021
Arrived on site for washer making squeaking noises. Upon arrival found and confirmed squealing during diagnostics spin coming from gearcase. Upon further inspection found oil on cam. I replaced both cam and gearcase and reassembled and tested unit. Found squealing noise no longer present with no leaks during repair. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Austin, TX 78723
Matthew
Job Details: 04/27/2021
Arrived onsite to replace previously diagnosed parts. On visit customer did inform me that the fan completely cut out. Replaced evaporator fan. Tested unit and unit is functioning properly. Tested ice maker and all passed. No error codes currently saved. Job complete
We serviced a
WHIRLPOOL WASHER
Model MVWB766FW0
Near Austin, TX 78737
Brandon
Job Details: 04/27/2021
"Arrived on site for customer complaint of unit leaking, found leak coming from valve assembly, ordering valve assembly. ; ordrng 1 W11172234 (Valve/housing)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM03
Near Austin, TX 78739
Luis
Job Details: 04/27/2021
"Arrived on site. Found fresh food thermistor not secured to harness and location correctly,installed harness fully secured thermistor to correct location"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Austin, TX 78728
Wesley
Job Details: 04/27/2021
Arrived onsite and found unit pressure switch failed. Replaced pressure switch. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS4
Near Leander, TX 78641
Tommy
Job Details: 04/27/2021
Arrived onsite for previously diagnosed parts. Upon arrival found control still not operating correctly even after being replaced. Spoke with Adrain 7730621020 he recommended ordering light base bulb and control. Ordering all of the following. Office to reschedule upon receiving.; ordrng 1 W10210871 (Base) and 1 8206232A (Bulb) and 1 W10892389 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Austin, TX 78746
Kevin
Job Details: 04/27/2021
Arrived on site and inspected refrigerator and found ceiling lights in the fresh food section and light in the freezer are both out. Replaced freezer light and all lighting has returned. It is the first one in the series. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Austin, TX 78749
Kevin
Job Details: 04/27/2021
"Arrived on site and inspected refrigerator and found Icemaker will cycle but will not call for water. After replacement Icemaker cycled properly and filled with water, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Austin, TX 78750
David
Job Details: 04/27/2021
Arrived on site and performed steps in service pointer to resolve RC evap not defrosting. Sealed rear cover to liner and secured evap. Replaced harness and secured thermistor to proper location. Replaced evap cover. Set defrost to 8 hour. Powered unit on and verified all fans running and unit cooling. All is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Leander, TX 78641
Justin
Job Details: 04/27/2021
"Arrived on site to install previously diagnosed parts. I installed the new motor, divider, impeller, and washer. I then tested the IM and it harvested and called for water. I then waited for the IM to harvest on its own and it did. I then tested he dispenser and it was now dispensing ice. Unit is now working as designed. Call complete."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS26LF7DS7
Near Austin, TX 78717
Robert
Job Details: 04/27/2021
Arrived on job for complaints of leaks. Found drain for freezer blockage. Cleared line.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW0
Near West Lake Hills, TX 78746
Kevin
Job Details: 04/27/2021
"Arrived on site and sound control panel is working again, Took a picture, issue is intermittent. Spoke with techline and they recommended replacing control board due to a possible software update discussed in service pointer W11481344. Confirmed with SR that this control board is an Expart and therefore should have the software update. After replacing control board requested that customer monitor washer for an improved operation. 7730612747"
We serviced a
KITCHENAID COOKTOP
Model KCGD506GSS00
Near Leander, TX 78645
Lou
Job Details: 04/27/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the ignitors continuously arcing while two or more burners are on, I removed and replaced the spark module and retested. Unit continued to fail. I inspected all ignitor harnesses and found the front middle ignitor harness was broken and shorting out. Removed and replaced the harness and retested and it continues to fail. Contacted techline and spoke to Kathy and advised of my repairs and findings and she recommended to replace the spark module again. Provided SR#7730615963. I am ordering the spark module, all ignitor harnesses, main harness, switch harness and CNOTE-LSO PER CUSTOMER REQUEST. No gas leaks detected during service.; ordrng 1 WPW10475150 (Spark module) and 1 W10876259 (Left front ignitor) and 1 W10905489 (Left rear ignitor) and 1 W10876261 (Center rear ignitor) and 1 W10876262 (Right rear ignitor) and 1 W10876260 (Center front ignitor) and 1 W10834701 (Main harness) and 1 W10861397 (Switch harness) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Bertram, TX 78605
Cliff
Job Details: 04/27/2021
Arrived on site to diagnose a washer that is not cycling on. Found failed ui and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
MAYTAG WASHER
Model MHW8630HC1
Near Lago Vista, TX 78645
Lou
Job Details: 04/27/2021
"Arrived on site to inspect washer dispenser leaking and unit out of balance. Upon further inspection, customer advised that when they out fabric softener in the dispenser, it leaked out from the bottom. I inspected the dispenser and could not see any cracks in the drawer. I placed the unit in diagnostics and tested and when the unit began to spin, the basket began to shake vigorously. I contacted techline and spoke to Andrew and advised of the dispenser issue and that it has once been replaced and the basket assembly shaking. Andrew recommended replacing the dispenser and all four shocks and provided file #7730618841. I removed and replaced the dispenser and all four shocks and retested. Unit is operating as designed. No water leaks observed during service, job completed"
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Kyle, TX 78640
Jacob
Job Details: 04/27/2021
Arrived onsite for unit making a tick noise. Tested unit. Heard tick noise. Was able to isolate the noise by putting some grease on the front 2 rollers. Tested unit. Ticking noise is gone. No issues at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near San Marcos, TX 78666
Andrew
Job Details: 04/27/2021
Arrived on site to replace compressor from previous diagnosis. Found unit did not have a charge upon arrival. Charged unit to find leak and found leak on compressor high side line. Replaced compressor and dryer. Vacuumed system down. System held vacuum. Charged unit to factory specs and system was stable at 55psi on high and low side. Compressor would kick on with 8.9amps and kick off. Found no drop in pressure. Spoke with SW and PR and both agreed compressor is bad. Needing new compressor. Office to reschedule.; ordrng 1 ACCESSVALVES (ACCESS VALVES ) and 1 W10507884 (compressor) and 1 W11179385 (drier-tube)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Leander, TX 78641
Justin
Job Details: 04/27/2021
Arrived on site for a refrigerator with ice under ice bin. Upon further inspection I found full ice cubes under the ice bin coming out where the ice bin handle is. I found that the ice bin had a hole punched through the front allowing ice to escape and the bin to get stuck. This also allowed water to drip out every time they opened it up. Ordering the ice bin for the repair. . ; ordrng 1 WPW10347093 (Ice Bin) and 1 Autho (Autho)
We serviced a
GE REFRIGERATOR
Model PYE22PSHGSS
Near Leander, TX 78641
Justin
Job Details: 04/27/2021
Arrived on site for a refrigerator leaking from the bottom. I checked the temps and found the RC at 40?F after it had been opened for a little bit and the FC at 10?F. Upon further inspection I found a thick layer of ice on the bottom of the freezer. I gained access to the back of the unit and found a duck bill drain hose. I removed 5e duck bill and water instantly started draining. I found the duck bill clogged with debris and cleared it. I removed he ice from the freezer and then steamed out the drain line to make sure here was nothing else clogging the unit. I poured a cup of water down the drain and found it was now draining properly. I vacuumed up all of the excess water. I found his condenser also very dusty and cleaned that. The unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC7HS02
Near Briarcliff, TX 78669
Brandon
Job Details: 04/27/2021
"Arrived on site for customer complaint of unit not heating, found no voltage from L2, informed builder to contact electrician."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Austin, TX 78737
Luis
Job Details: 04/27/2021
"Arrived on site for lights issues. Found upper leds in fresh food and freezer led out,diagnosed a defective freezer led module replaced freezer led modules powered unit on all leds working as designed."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Austin, TX 78747
Richard
Job Details: 04/27/2021
Arrived onsite for the oven door coming apart. During inspection found that the screws holding the door together had come loose. Retighten all screws and put door back together. Door tested good . Complete
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, TX 78747
Kevin
Job Details: 04/27/2021
Arrived on site and inspected washer and found actuator has popped out of cam again. Per service pointer W11531483 Rev A a new one will be needed to complete repair ; ordrng 1 W10913953 (Actuator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Austin, TX 78748
Richard
Job Details: 04/27/2021
Arrived onsite for the refrigerator water filter housing had come apart. During inspection found that the water filter cover had broken off. Replaced housing and installed new customer provided filter and all functions tested good complete
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Austin, TX 78731
Kevin
Job Details: 04/27/2021
"Arrived on site and inspected refrigerator and found 1 light out in fresh food section. Job complete"
We serviced a
KITCHENAID RANGE
Model KODE500ESS
Near Austin, TX 78730
Kevin
Job Details: 04/27/2021
"Arrived on site and inspected double wall ovens and found no power showing on display. This happened after a self clean on the upper oven. Replaced thermal fuse and found lower oven is heating but top oven still isnt. Uninstalled unit completely and found top oven TOD has failed. After replacing it both ovens are now operating normally, took one picture in the bake cycle. Job complete"
We serviced a
KENMORE WASHER
Model 796.4107231
Near Marble Falls, TX 78654
Lou
Job Details: 04/27/2021
"Arrived on site to inspect washer not working showing error code. Upon further inspection, I placed the unit in diagnostics and tested. When the unit was to spin, the basket failed to do so and the display showed error code F3. I removed the back cover and removed the rotor and stator and tested the hall sensor and found it bad. I removed and replaced the hall sensor and reassembled the unit and retested. Unit is operating as designed. No water leaks observed during service, job completed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB2
Near San Marcos, TX 78666
Andrew
Job Details: 04/27/2021
"Arrived on site to replace sump and motor from previous diagnosis. Replaced sump and motor, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
SAMSUNG OVEN
Model FX510BGS
Near Austin, TX 78757
Scott
Job Details: 04/27/2021
"Arrived on site for no heat oven . Found bake igniter had failed . Replaced igniter and ran pre heat thru several cycles . All checked normal. No gas leaks detected at time of service. Job complete"
We serviced a
JENN-AIR OVEN
Model JJW3830DS02
Near Lakeway, TX 78734
Robert
Job Details: 04/27/2021
Arrived on job for complaints of not updated properly. Confirmed unit is at 13 will need to replace console. ; saved tckt
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near Manor, TX 78653
Matthew
Job Details: 04/27/2021
"Arrived onsite for dishwasher making noise. Upon inspection found faulty valve. Replaced valve, tested unit and is functioning properly. No leaks present at this time. Job complete"
We serviced a
LG DRYER
Model DLE5977S
Near Austin, TX 78750
David
Job Details: 04/27/2021
"Arrived on site to diagnose dryer making noise when running. Disassembled unit and checked moving items. Found front roller seized and not moving. Replaced roller. Retested unit and verified there is no squeaking remaining. C
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Austin, TX 78739
Leonardo
Job Details: 04/27/2021
Arrived on site to test unit for unit leaking from the back. Test unit and found tub damaged on top back side making unit leak when running.
We serviced a
WHIRLPOOL OVEN
Model RB260PXY0
Near Tow, TX 78672
Cliff
Job Details: 04/27/2021
"Arrived on site to diagnose an oven that has inoperable control.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Granger, TX 76530
Tyler
Job Details: 04/27/2021
Arrived on site for refrigerator needing previously diagnosed sealed system. Upon arrival I was able to reconfirm that all the refrigerant had leaked out of the system I was then able to uninstall the compressor Then install a new UV dryer and compressor and after Ran a push cool Tess and verified unit was functioning and then ran a vacuum for 15 minutes and waited an additional 15 minutes to make sure there were no leaks. I then charge the system up with 5 1/2 ounces of refrigerant as designed by manufacture for this specific model and after I was done I reassembled unit and tested to verify that the pressures were sitting at zero on the low side 150 on the high side inform customer will take at least 24 hours to cool back down before saved for items in the fridge. Call complete
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Liberty Hill, TX 78642
Cliff
Job Details: 04/27/2021
Arrived on site to diagnose a dryer with a torn seal. Found door seal torn in bottom corner and replaced it using silicone adhesive provided. Informed customer not to use unit for 24hrs to allow adhesive to cure.
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI95X15HZ00
Near Round Rock, TX 78681
Kayman
Job Details: 04/27/2021
Arrived onsite for ice maker not making ice. Upon inspection I found the unit full of ice. I inspected the unit and ran diagnostics. I found the recirculating pump would vibrate but no water would circulate. I replaced the pump and it is now circulating as designed. I inspected the condenser coils and found a patch of dust or lint stuck to the coils. I removed the lint. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Burnet, TX 78611
Cliff
Job Details: 04/27/2021
"Arrived on site to diagnose a washer that is making unusual noise. Found belt slipping on cam, and both parts will need to be replaced to complete repairs. .; ordrng 1 W11239857 (Belt)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Killeen, TX 76549
Al
Job Details: 04/27/2021
Arrived on site to install previously ordered part.Removed and replaced the control and reassembled and control didnt recognize the door was closed and didnt work as designed.Customer was very frustrated and simply wanted a microwave that works.Im reordering the same part W10892389 for return service.OFFICE PLEASE SCHEDULE CUSTOMER FOR FIRST APPOINTMENT AVAILABLE.; ordrng 1 W10892389 (Micro computer ( CONTROL))
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near West Lake Hills, TX 78746
Jacob
Job Details: 04/27/2021
Arrived onsite to replace module in freezer. Replaced part. No difference. Spoke with SW. checked LEDs and used jumper at the top of the refrigerator and in the freezer. Found that the wire harness is open going through the cavity of the unit. No other issues at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM03
Near Kyle, TX 78640
Richard
Job Details: 04/27/2021
Arrived onsite for the refrigerator not cooling. Replaced the compressor and dryer pulled a vacuum and added Freon and pressures are holding . Refrigerator is starting to cool off. Complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Round Rock, TX 78681
Kayman
Job Details: 04/27/2021
Arrived onsite to install previously diagnosed parts. I installed the drain pump and tested the unit. I found the motor not washing or spinning the arms. I could hear the motor pushing water but it is only trickling out of the upper arm and none of the arms are spinning. The unit will need a new sump and motor to complete the repair. Ordering sump.. ; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Hutto, TX 78634
Jimmy J.
Job Details: 04/27/2021
Arrived on site to install previously diagnosed part. Removed harness and installed new harness. Bake and broil still not lighting. Found DSI board not sending proper voltage to igniters. . ; ordrng 1 W10860916 (DSI control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78759
David
Job Details: 04/27/2021
Arrived on site to install previously diagnosed parts to resolve deli control being flooded. Replaced deli control and deli drawer. Retested unit and verified all functions are working as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Del Valle, TX 78617
Jacob
Job Details: 04/27/2021
Arrived onsite for door seal ripped. Looked at the door seal and saw it was ripped in half. Replaced door seal. No issues at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near New Berlin, TX 78155
Noah D
Job Details: 04/27/2021
"Arrived on site to inspect unit for not making ice correctly, upon inspection found the hopper filled with ice, cleared ice from unit and tested with no issue. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF310PAAB4
Near Lago Vista, TX 78645
Lou
Job Details: 04/27/2021
"Arrived on site to inspect dishwasher not cleaning & drying. Upon further inspection, I found the drain filter corroded with old detergent not allowing the OWI sensor to sense. I found a burn spot on the element as well. Placed the unit in diagnostics showing error code F7E1. Cleared the code and continued with testing. Unit is operating as designed except the heating element not working and found the dispenser door is broken. I removed and replaced the dispenser and element and cleaned the filter and retested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Cedar Park, TX 78613
Kayman
Job Details: 04/27/2021
Arrived onsite to install previously diagnosed parts. I installed the OWI and tested the unit. The unit is working as designed at this time and no leaks were detected during time of service. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Austin, TX 78721
Jacob
Job Details: 04/27/2021
Arrived onsite for unit not making ice. Upon further inspection. Found that the tube for the water in the freezer was frozen up with ice. Removed ice from the tube. Turned unit back on. Let tenant know to allow unit some time to make ice. No leaks at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Pflugerville, TX 78660
Andy
Job Details: 04/27/2021
Arrived on site for dishwasher not operating properly. Tested and inspected unit and found failed sump motor assembly and spray arm. No water leaks present at time of service.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Cedar Park, TX 78613
Justin
Job Details: 04/27/2021
"Arrived on site for an unresponsive dishwasher. Upon arrival the customer had already turned the breaker to the dishwasher off. I turned the breaker on and the unit was responsive and working. I checked the voltage at the wall and found it correct. I put the unit into diagnostics mode and found no stored error codes. I ran a diagnostics cycle and it ran through as designed. The customer had a control sent directly to him therefore I went ahead and installed it. I also found the UI visibly broken and went to install it, but I found the new UI also broken. The damaged UI may be causing the intermittent unresponsive UI. I did not have to use the control I was sent out with. I retested the unit after installing the control and found it working as designed. No leaks observed at the time of service. Ordering a new UI to come back and install. Office to reschedule.; ordrng 1 W10902370 (UI)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Austin, TX 78748
Leonardo
Job Details: 04/27/2021
Arrived on site to test unit for gas smell when using the oven. Found weak igniter will need to replace igniter
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Leander, TX 78641
Justin
Job Details: 04/27/2021
"Arrived on site for a range with the oven not igniting. Upon arrival the customer stated that the back right hand burner was also not igniting. I found that all of the electrodes on the cooktop were functional, however when you turned the right knob nothing would spark. I found the spark module bad on the cooktop. I hen tried to preheat the oven and the ignitor never turned on. I checked voltage at the wall and found no reverse polarity and the correct voltage. I then checked voltage at the ignitor and found 120V going to it when in bake. I tested amp draw on it as well and found none. This indicated a bad ignitor. I replaced the ignitor and then tested the unit. As soon as I hit bake the breaker popped to the unit. We reset the breaker and found that as soon as you plug the unit in the ignitor will spark and draw flames, this is without actually pressing bake. I found the ignitor not turning off either. I found the unit had a bad control as well and replaced the control. I then tested the unit again and the ignitor would only light when I began bake and would turn off when canceled. I now found the oven working as designed. However, I am ordering the spark module and harness to fix the burner issue, office to reschedule.. ; ordrng 1 WPW10110523 (Spark Module) and 1 W10622750 (Spark Cable) and 1 W10623833 (Spark Cable)"
We serviced a
GE REFRIGERATOR
Model ZISB480DMC
Near Spicewood, TX 78669
Brandon
Job Details: 04/27/2021
"Arrived on site to replace icing kit, after replacing, unit turned on and was running, advised customer to give it 24 hours to fully adjust."
We serviced a
WHIRLPOOL DRYER
Model RED4516FW0
Near Austin, TX 78734
Robert
Job Details: 04/27/2021
Arrived on job for complaints of noise. Found damaged belt. Replaced belt and test.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ03
Near San Marcos, TX 78666
Andrew
Job Details: 04/27/2021
Arrived on site to replace control per techline. Replaced control and no change. UI was reading -125 in FC and 55 in RC. Found FC evap frosted over. Removed frost and found clogged drain. Unclogged drain and replaced FC thermistor. Tested unit and UI is now showing proper temps. No leaks detected. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW8800YW0
Near Austin, TX 78759
Scott
Job Details: 04/27/2021
"Arrived on site for soap on clothes , bleach and softer trays clogging . Found low water flow and debris in valve . Replaced valve . All checked normal . Cleaned out both trays . No water leaks detected at time of service. Left hot water supply off due to poor condition of supply hose . Recommended highly to replaced water supply lines .
We serviced a
MAYTAG DISHWASHER
Model MDB8969SDM3
Near Austin, TX 78739
Richard
Job Details: 04/27/2021
Arrived onsite for the dishwasher not filling with water. During testing found that there was a little voltage going to the valve so replaced the water valve and it did not resolve the issue. Replaced the main control and all functions tested good and no leaks detected complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHV00
Near Austin, TX 78733
Luis
Job Details: 04/27/2021
"Arrived on site for no ice. Icemaker ran through a harvest test passed,can hear valve energized,no water entering icemaker,removed base grill,disconnected water connections no air movement blowing into fill line diagnosed a frozen water line in door,failed heater ordering a new freezer door. ; ordrng 1 LW11026428 (Freezer door black ss)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Dripping Springs, TX 78620
Leonardo
Job Details: 04/27/2021
Arrived on site to replace bottom and top spray arm and gasket and deflector. Advised customer to run unit Empty job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS04
Near Austin, TX 78746
Luis
Job Details: 04/27/2021
"Arrived on site for cooling complaint. Removed evaporator cover found frost formation on only first 2 lines of evaporator diagnosed a leak in the system,due to the leak customer has 2 options installing a uv drier to try and find location of leak or rebuilding the system.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS03
Near Georgetown, TX 78633
Tommy
Job Details: 04/27/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced unit control. Tested unit in diagnostics. Found unit operating as designed with new control.
We serviced a
ADMIRAL DRYER
Model LET7646EQ1
Near Georgetown, TX 78628
Jonathan
Job Details: 04/27/2021
"Arrived on site for dryer drum not tumbling. Inspected unit and work area. Disassembled unit and found broken belt . Tested all other components. Will need to replace belt with repair kit. Removed lint buildup with shopvac and installed complete kit. Assembled unit and tested operation. All tested good.
We serviced a
KENMORE REFRIGERATOR
Model 596.722532
Near Georgetown, TX 78628
Jonathan
Job Details: 04/27/2021
"Arrived on site for refrigerator freezer door not opening all the way. Inspected unit and work area. Found door not closing or opening properly. Removed door and found bearings failed in right slide. Recommend to replace both slides. Removed failed slides and ins new. Removed ice buildup from door not sealing. Assembled unit and tested door operation. All tested good, no water leaks detected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Austin, TX 78733
Luis
Job Details: 04/27/2021
"Arrived on site for no cool. Compressor and fans running,removed evaporator cover found ice ball at inlet diagnosed a leak in the system unit will need compressor and evaporator estimate for repairs.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Austin, TX 78717
Kayman
Job Details: 04/27/2021
"Arrived onsite for dishwasher not washing dishes and not opening the dispenser during wash. Upon inspection I found the dispenser was opening. I found F3E3 stored in the unit. I ran diagnostics and found barley any water entering the unit. I accessed the control and tested resistance on The valve. The resistance showed too high indicating a failed valve. I tested the OWI and it showed good according to the techsheet. As per SW the control is not reading the sensor correctly. to replace the valve, control, and OWI sensor due to the age of the sensor and it being discolored. The customer agreed so I replaced the listed parts. I tested the unit and it is now working as designed with no leaks and no error codes present. I found excessive suds in the unit so I helped clear them out.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Spicewood, TX 78669
Brandon
Job Details: 04/27/2021
"Arrived on site to replace both pumps, after replacing unit tested good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814QB4A
Near Manor, TX 78653
Matthew
Job Details: 04/27/2021
Arrived onsite for refrigerator not cooling properly. Upon arrival took temps. Temperature at normal range. Inspected FC for signs of buildup and found food items blocking ventilation. Could not duplicate any issues. Unit is functioning properly at this time. Explained to customer the importance of air flow to insure proper cooling. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Georgetown, TX 78626
Jonathan
Job Details: 04/27/2021
"Arrived on site for door handle falling off, RC doors not aligned and FC light not working. Inspected unit and work area. Found set screw stripped and not able to tighten or remove. Removed door handle to avoid scratching FC door. Will need to place leveling shim on back right side to level doors. Found FC light switch frozen in off position. Found minor ice were door did not seal completely. Tested FC door operation and removed ice from switch. Door operation check good. Will need to replace door handle with set screws. . ; ordrng 1 SHIM (SHIM) and 1 W11115761 (HANDLE)"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Austin, TX 78754
Andy
Job Details: 04/27/2021
Arrived on site for washer not operating properly. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. Instructed customer to keep close eye on unit to be safe. No water leaks present at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS23FVMK01
Near West Lake Hills, TX 78746
Luis
Job Details: 04/27/2021
"Arrived on site for water leaking. Removed base grill found water residue under drain pan,no signs of water leaking from another location diagnosed a crack in the drain pan,
We serviced a
WHIRLPOOL OVEN
Model KOCE507ESS09
Near Austin, TX 78749
Leonardo
Job Details: 04/27/2021
Arrived on site to replace control board console and sensor. Replaced all parts test unit and unit test good job complete.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHG2251TF5
Near Austin, TX 78745
Luis
Job Details: 04/27/2021
"Arrived on site for no ice. Found no water entering icemaker,found water source valve closed,turned on house water valve from wall,ran icemaker water filled icemaker."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS0
Near Georgetown, TX 78633
Tommy
Job Details: 04/27/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced unit Sump and tested. Unit is now operating as designed. Job Completed. No signs of leaks.
We serviced a
GE RANGE
Model JGP975SEK2SS
Near Lakeway, TX 78734
Brandon
Job Details: 04/27/2021
"Arrived on site for customer complaint of unit buzzing when trying to lite, found failed switch harness, I replaced switch harness, unit tested good."
We serviced a
KITCHENAID ICE MACHINE
Model KUID508ESS2
Near Austin, TX 78750
David
Job Details: 04/27/2021
"Arrived on sits to diagnose ice machine overproducing ice. Found bin thermistor out of range, causing ice to overfill. Replaced bin thermistor. Checked in diag and is showing good. All is now working as designed. Call complete."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW
Near Round Rock, TX 78664
Jimmy J.
Job Details: 04/27/2021
Arrived on site for Dryer takes a long time to dry load of clothes even after cleaning dryer lint trap. Found vent is clogged with lint or debris. Ran temps while in timed dry. Dryer got up to 150 and wouldnt get any hotter. Removed it vent from wall port and heat shot up to 212 very quickly. Ran this same test three times to ensure the house vent was clogged. On second attempt I had the renter come in and see the temperature change when the vent was removed. Gave Landlord the number to Dryer Vent Wizard. Dryer heating as designed. Job completed.
We serviced a
KITCHENAID FREEZER
Model KBFO42FTX06
Near Buda, TX 78610
Richard
Job Details: 04/27/2021
Arrived onsite for the freezer ice maker not working. This is a built in refrigerator. During inspection found that the the ice maker was leaking water causing ice build up on the freezer floor. Also found ice build up as well. Found that the door gasket is not sealing properly. Will need to replace the ice maker and freezer door gasket and level the freezer door. Ordering parts and office to schedule ; ordrng 1 WPW10192907 (Gasket)
We serviced a
FRIGIDAIRE RANGE
Model PLES389ACD
Near Jonestown, TX 78645
Lou
Job Details: 04/27/2021
"Arrived on site to inspect range error code. Upon further inspection, customer advised that since the previous repair, the unit continues to show error code F3. Customer advised that they bake on 350 and after the food is done they put it on convection bake at 425 to brown the surface and the unit will shut down and show the error code. I tested the unit on Bake at 350 degrees and my average temps were within range. I tested on Bake at 425 and temps were within range again.I could not duplicate the error code. I recommended that the customer continue to use the unit as its operating as designed at this time. Job completed"
We serviced a
GE REFRIGERATOR
Model GNE29GMKBES
Near Austin, TX 78733
Luis
Job Details: 04/27/2021
"Arrived on site for defective fan,replaced fresh food fan motor,powered unit on fan running with no odd noise.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJZ00
Near Georgetown, TX 78626
Jonathan
Job Details: 04/27/2021
Arrived on site for refrigerator door display will not come on. Inspected unit and work area. Tested voltage at door hinge and found 14 volts DC going to door. Measured voltage at control and found none. Connected door to reverse door hinge and found UI powering on. Found short in door harness. Will need to replace RC door. Office to schedule appointment when ETA is available. ; ordrng 1 W11289190/GRAY (RC DOOR)
We serviced a
MAYTAG DRYER
Model MED6230RHW0
Near Andice, TX 78628
Jonathan
Job Details: 04/27/2021
Arrived on site for dryer with error code F3-E2. Inspected unit and work area. Performed diagnostics mode and verified fault code and cleared. Measured wire harness resistance from control to harness and closed circuit. Found opened harness enter. Removed failed harness and installed new. Tested operation. All tested good.
We serviced a
MAYTAG REFRIGERATOR
Model MFX2876DRM00
Near Pflugerville, TX 78660
Andy
Job Details: 04/27/2021
Arrived on site for refrigerator making noise and frost buildup. Upon arrival customer informed me that there is no ice buildup. Inspected and found no ice buildup in FC or RC and unit is cooling properly. Tested and inspected unit and could not reproduce any abnormal noise. Found noise possibly from condenser coils. Made needed adjustments. Advised customer that if noise happens again to please record it. No water leaks present at time of service.
We serviced a
WHIRLPOOL MICROWAVE
Model WMC50522HS2
Near Hewitt, TX 76643
James
Job Details: 04/27/2021
Performed streem diagnosis. Unit is a replacement model and no parts are available. Customer started a heating cycle with a glass of water. Unit makes a loud humm at start up and then goes quite. Heating system has failed.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Round Rock, TX 78665
Jimmy J.
Job Details: 04/27/2021
Arrived on site for TURN ON BAKE NOT HEATING UP AT ALL HOWEVER AFTER NUMEROUS ATTEMPTS WILL WORK - BROILER WORKS. Placed in diagnostics and F6E4 came on. Cycled power off and removed ACU and installed new ACU. Cycled power back on and error was gone. Selected clear error history anyway. Placed oven in a preheat at 350. Oven is heating as designed. Job completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Leander, TX 78641
Justin
Job Details: 04/27/2021
"I arrived on site for a refrigerator still not making ice. Upon arrival the customer stated he could hear the IM working, but it was getting no water and he could hear the valve buzz. I tested temps and found the FC at -3?F, RC at 40?F, and the ice box at 6?F. I put the unit into diagnostics mode and he door ic box and tray thermistor read -4?F. I ran the fill on the IM and you could hear the valve click on but no water coming at all. I then ran test 120 and found the IM itself working as designed still. I then called techline and spoke to Bruce and received SR# 7730621060. Bruce walked me through checking the fill tube and found that the fill tube was frozen through and the heater possibly not working. We found we will need to replaced the fill tube. I am ordering the part and office to reschedule. ; ordrng 1 W11391302 (Fill Tube With Heater)"
We serviced a
KITCHENAID RANGE
Model KSGB900ESS1
Near Austin, TX 78731
Kevin
Job Details: 04/27/2021
site and inspected range and found it is showing F2E1 again and there is no operation. Control panel made no difference, another one will be needed, will bring back Control board and all harnesses, and knob bezels to complete repair.; O-emld tckt"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Austin, TX 78717
Kayman
Job Details: 04/27/2021
Arrived onsite for wall oven combo not responding to touch. Upon inspection I confirmed the complaint. I called techline and spoke to Andrew SR#7730620662. I explained what was going on and advised that I would be replacing the console on this trip to resolve the touch sync issue. He agreed so I installed the console and tested the unit. The unit is working as designed at this time. The customer connected the unit to WiFi while I was onsite but he still had multiple previous ovens active on his whirlpool app. I advised him to call the WiFi team to get those deleted just Incase they might cause any connectivity issues. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Austin, TX 78728
Wesley
Job Details: 04/27/2021
Arrived onsite and found unit operating as designed. Explained normal evap defrost and draining process. All checks good.
We serviced a
WHIRLPOOL MICROWAVE
Model WML75011HZ8
Near Austin, TX 78722
Matthew
Job Details: 04/27/2021
"Arrived onsite to replace previously diagnosed parts. Replaced high voltage mag, capacitor and diode. Tested unit and unit is functioning properly. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Austin, TX 78754
Andy
Job Details: 04/27/2021
Arrived on site for dishwasher not dispensing soap. Tested and inspected unit and found failed dispenser. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM03
Near Taylor, TX 76574
Andy
Job Details: 04/27/2021
Arrived on site for refrigerator still not dispensing water properly. Removed filter and installed filter bypass and tested unit and all water dispensing is normal. Issue is with water filter. Informed customer on this. No water leaks present at time of service.
We serviced a
WHIRLPOOL COOKTOP
Model WFE525S0JZ0
Near Austin, TX 78728
Wesley
Job Details: 04/27/2021
Arrived onsite for cosmetic scratching. Advised customer that cooktop scratching is no longer covered after 30 days. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHW1
Near Austin, TX 78702
Jacob
Job Details: 04/27/2021
"Arrived onsite for unit not filling with water. Tested unit. Unit would not fill with water. Replaced valve. Tested unit once again. Still no water. Upon further inspection. Found that the valve from under the faucet will put water out for the faucet, however to the dish washer there was no pressure of water going to the dishwasher. Let customer know that it is a plumbing issue. No issues at this time. Job complete"