Near Smithville, TX 78957
David S
Job Details: 12/03/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site for fresh food section freezing footprints. I inspected the unit and work area. I put the unit into diagnostics and found the damper opening and closing when called for. I inspected the thermistor and I found the large thermistor installed on the unit. I am ordering the control UI and a brass thermistor to complete the repair. The office will reschedule when we have an eta on the parts.; O-emld tckt
Near New Braunfels, TX 78132
Noah D
Job Details: 12/03/2020
OVEN WHIRLPOOL WOS51EC0HS00 "Arrived on site to inspect oven for not heating correctly, upon inspection found issues with temp sensor readings and UI miscommunication. Ordering console. Office to reschedule ; ordrng 1 W11105004 (CONSOLE)"
Near Austin, TX 78723
Matthew
Job Details: 12/03/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived onsite for dishwasher tripping breaker. Ran several test cycles and could not duplicate issue. Unit completed all test and did not trip the breaker during the visit. Ran amp draw on unit throughout test and never exceed 8 amps. Visually checked wiring and checked for leaks, did not find any. Notified customer that issues could be due to a weak breaker. Could have electrician replace breaker."
Near Taylor, TX 76574
Andy
Job Details: 12/02/2020
WASHER AMANA NTW4516FW3 Arrived on site for washer leaving wet clothes at end of cycle. Checked for error codes and found none. Ran automatic test cycle and found all operations to be normal. Found improper soap usage and improper loading. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.
Near Austin, TX 78731
David
Job Details: 12/02/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Arrived on site to diagnose refrigerator not working. Checked unit and found everything has been cooling. Icemaker has ice in freezer and looks like it’s working as designed. No problems found at this time. Advised to call back if unit has been moved. Call complete.
Near Austin, TX 78753
Scott
Job Details: 12/02/2020
WASHER WHIRLPOOL WTW4955HW1 Arrived on site for washer not spinning out load . Ran diagnostics got off balanced load . Unit checked normal in all phases of test . Ran calibration all checked normal. Instructed customer on proper soap and loading of laundry items . ( CNOTEs ) . No water leaks detected at time of service. Job complete
Near Austin, TX 78746
Leonardo
Job Details: 12/02/2020
COMPACTOR JENN-AIR TC707S1 Arrived on site to test unit for door stuck. Test unit and found gear broken. Test unit and unit test good job complete
Near Austin, TX 78749
Luis
Job Details: 12/02/2020
REFRIGERATOR KITCHENAID KRFF507HPS01 "Arrived on site for ice build up in freezer. Found left corner section of gasket not sealing to cabinet,remolded gasket checked door seal good."
Near Copperas Cove, TX 76522
Tyler
Job Details: 12/02/2020
DRYER INGLIS IED4400VQ1 Arrived on site for dryer that would not turn on. Upon arrival I found that the door switch had broken internally it was not allowing the timer to read that the door was shut. After installing a new door switch I was able to reassemble the unit and verified that the timer is now getting 240 V and turning the rest of the unit on and it is drying perfectly well. Call complete
Near Austin, TX 78747
Leonardo
Job Details: 12/02/2020
DISHWASHER MAYTAG MDB7749SBB2 Arrived on site to test unit for unit leaking. Test unit and found broken gasket. Test unit no leaks present at this time. Job complete
Near Austin, TX 78745
Kevin
Job Details: 12/02/2020
WASHER WHIRLPOOL NTW4516FW "Arrived on site and inspected the washer and found no hot water supply and no standpipe for drain, took pictures. Recommended that customer only use washer on tap cold and also recommended that a standpipe be installed wide enough to have an air break. No other issues found with washer it is operating properly, job complete"
Near Leander, TX 78641
Tommy
Job Details: 12/02/2020
DISHWASHER WHIRLPOOL WDT720PADM3 Arrived onsite for dishwasher having upper rack issues. Upon arrival found unit was missing both stoppers and had a broken wheel. Replaced and tested. Unit tested good. Job Completed.
Near Austin, TX 78751
Scott
Job Details: 12/02/2020
DRYER WHIRLPOOL WED8000DW4 "Arrived on site for af error code and really long dry times . Found vent pinched . Straightened vent hose , ran air flow test . Air flow passed . Found also tenent had eco dry on . Did instruct and explain eco dry does . No lint build up .
Near Austin, TX 78748
Leonardo
Job Details: 12/02/2020
DISHWASHER WHIRLPOOL MDB9959SKZ0 Arrived on site to test unit for not draining. Test unit and found bad drain pump. Replaced drain pump test unit and unit test good job complete. No leaks present at this time.
Near Manor, TX 78653
Matthew
Job Details: 12/02/2020
DISHWASHER WHIRLPOOL WDF540PADM2 "Arrived onsite for dishwasher detergent tablet not dissolving. Upon inspection found water inlet valve was not allowing adequate to the unit for the wash cycle. Replaced valve, tested unit and unit is functioning properly. No leaks present at this time. Job complete"
Near Austin, TX 78703
Wesley
Job Details: 12/02/2020
REFRIGERATOR JENN-AIR JBZFL18IGX00
Near Austin, TX 78745
Kevin
Job Details: 12/02/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 "Arrived on site and found no ice production. Inspected ice maker and found tray is damaged. Replaced icemaker and removed frost buildup under ice bin. No water leaks from connections at time of service, job complete"
Near Round Rock, TX 78664
Andy
Job Details: 12/02/2020
UNKNOWN UNKNOWN 0
Near Briarcliff, TX 78669
Robert
Job Details: 12/02/2020
DISHWASHER WHIRLPOOL KDTE304GPS0 Arrived on job for complaints of door not closing. Found one side of dishwasher door too high. Adjusted the hinge to properly seat door. After adjustment test operation. Door working properly. No leaks detected at time of service
Near Temple, TX 76504
Tyler
Job Details: 12/02/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Arrived on site for refrigerator not dispensing water correctly. Part arrival the customer stated that whenever they activate the water dispenser sometimes it would not stop dispensing after you let go of the lever. Upon further inspection of the unit I found that because was because the water dispenser arm head popped out of place but was not physically broken and any time the customer try to use the water dispenser it would cause the lever to get stuck in its position keeping the activation switch active and causing water to continuously pour out I then realigned and reassemble the dispenser area I was able to retest the unit and verify that everything is now functioning as designed call complete
Near Kyle, TX 78640
Kevin
Job Details: 12/02/2020
RANGE WHIRLPOOL WFE320M0JS0 "Arrived on site and inspected range and found left front element has failed. After replacing it ranges operating properly. No further repair is required at this time, job complete"
Near Round Rock, TX 78665
Jimmy J.
Job Details: 12/02/2020
WASHER AMANA NTW4516FW3 "Arrived on site for Controls are Not Working - Top Load Washer. Ran diagnostics and no error codes came on. Placed in regular wash and allowed to begin washing, but lid lock never engaged. Placed back in diagnostics and lid lock selection worked. Replaced control and placed in a regular wash again and lid lock engaged. No leaks detected. Washer is operating as designed. Job completed."
Near San Marcos, TX 78666
Richard
Job Details: 12/02/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for the refrigerator water filter is stuck. Previous issue of freezer light not turning on and frost build has been resolved. New issue is that the water filter is stuck and will not come out. During testing found that the water filter that was previously installed was an after market filter which was too long and it was getting stuck in the up position. Had to use a flat head screw driver to pull the filter down and was able to remove filter. Customer purchase an OEM filter I installed it and it works good and customer will be able to change out next it needs to be replaced. Complete
Near Spicewood, TX 78669
Brandon
Job Details: 12/02/2020
OVEN WHIRLPOOL WFE301LVS0 "Arrived on site for customer complaint of unit not heating, found proper power getting to unit, fuse tested good, bake and broil elements tested good, sensor tested good, found failed control, I replaced control, unit tested good."
Near Georgetown, TX 78626
Tommy
Job Details: 12/02/2020
MICROWAVE KITCHENAID KMHC319ESS5 Arrived onsite for unit tripping breaker. Upon arrival found unit did not trip breaker but the convection fan motor seemed to be bad. Ordering convection fan assembly. Office to reschedule.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WPW10571554 (CONVECTION FAN AND MOTOR )
Near Seguin, TX 78155
Noah D
Job Details: 12/02/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site to inspect fridge for leaking from Icemaker, upon inspection found the fascia not heating, ordering fascia. Office to reschedule ; ordrng 1 W10682576 (ICEBOX FASCIA )"
Near Austin, TX 78750
Kayman
Job Details: 12/02/2020
OVEN KITCHENAID KODE500ESS04 Arrived onsite for wall oven that made a popping noise and now won’t operate or bake. Upon inspection I found the unit and UI powered on. I un installed the unit and tested the resistance of all heating elements in the unit. All tested good. I then tested all fuses and all tested good. I checked voltage at the control and found only 60Vac coming to the control. I found the J box and removed the panel to inspect the house wiring. I found the oven had been miswired and 2 or more of the connectors had burnt and melted together. I advised the customer get a licensed electrician out to access the circuit issue. In the event of a call back please send both upper and lower oven controls. Job complete.
Near Seguin, TX 78155
Noah D
Job Details: 12/02/2020
DISHWASHER KITCHENAID KDPM804KPS0 "Arrived on site to inspect dishwasher for not working correctly, upon inspection found no issues with pump and tubing, spoke with Techline and was instructed to replace control. Office to reschedule ; ordrng 1 W11410061 (CONTROL )"
Near Pflugerville, TX 78660
David S
Job Details: 12/02/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site o install previous diagnose part. I gained access to the heating element and replaced it with new. I tested the unit and it is now working as designed. Job complete.
Near Austin, TX 78757
Wesley
Job Details: 12/02/2020
DISHWASHER KITCHENAID KDTE334GBS0
Near Bertram, TX 78605
Cliff
Job Details: 12/02/2020
DRYER WHIRLPOOL MEDB855DC4 Arrived on site to replace valve for dryer. Prior to replacing valve noted steam jet covered in calcium preventing water flow. Cleaned steam jet and tested unit. Found all is functioning properly at this time. No leaks were found at time of service and no further repairs are needed.
Near Kyle, TX 78640
Leonardo
Job Details: 12/02/2020
DISHWASHER WHIRLPOOL WDF330PAHS5 Arrived on site to test unit for unit leaking. Test unit and found leak coming from water supply valve. Advised customer that’s a Plummer issue that they will have to contact a Plummer job complete.
Near Lockhart, TX 78644
Richard
Job Details: 12/02/2020
WASHER WHIRLPOOL WTW5000DW1 "Arrived onsite for the washer not spinning clothes dry. Ran diagnostics and found error code for a motor fault. Ran spin test and agitation cycle and both worked fine. Did a visual inspection and found that the belt, pulley cover , cam assembly were covered in oil from the old gear case leaking. Called tech line and they stated to replace motor, belt, pulley cover , cam assembly. Ordering parts and office to schedule Sr # 7729413254. ; ordrng 1 AUTHORIZATION (AUTHORIZATION NEEDED FOR REPAIR ) and 1 W11283592 (motor-drve) and 1 WPW10006384 (drive belt) and 1 WPW10427633 (pulley shield)"
Near Austin, TX 78703
David
Job Details: 12/02/2020
DRYER WHIRLPOOL MED8630HW1 Arrived on site to install previously diagnosed parts. Installed new lint screen housing and screen to resolve broken housing. Unit is now working as designed. Call complete.
Near Austin, TX 78756
Leonardo
Job Details: 12/02/2020
DISHWASHER KITCHENAID KDTM604KPS0 Arrived on site to replace element. Replaced element test unit and unit test good no leaks present at this time
Near Manchaca, TX 78652
Kevin
Job Details: 12/02/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site and found LED lens has fallen into door interior. Disassembled door and reset it and it will now work properly. No water leaks from connections at time of service, job complete"
Near Pflugerville, TX 78660
David S
Job Details: 12/02/2020
MICROWAVE WHIRLPOOL WMH31017HS6 Arrived on site for damage to microwave. I inspected the microwave and found the control panel dented and the outer wrap warped. I replaced the control panel and I am ordering the out wrap. The office will reschedule when we have an eta on the part. ; ordrng 1 W11446916 (WRAPPER )
Near Spicewood, TX 78669
Brandon
Job Details: 12/02/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site for customer complaint of UI panel not working, found out, according to customer the dishwasher out of the box had water under the UI panel, I found F2E1 in diagnostics mode, unit tested good at time of service and has been working for customer.
Near Austin, TX 78751
Scott
Job Details: 12/02/2020
OVEN WHIRLPOOL WEG515S0FS0 "Arrived on site for oven not lighting or heating for a bit and then stope . Found spark modal had failed . Replaced mod , oven is now consistently lighting . Preheat is good . No gas leaks detected at time of service. Job complete"
Near Austin, TX 78702
Matthew
Job Details: 12/02/2020
DISHWASHER WHIRLPOOL WDF550SAHS "Arrived onsite for dishwasher leaking. Upon inspection found dishwasher was only leaking during the first few seconds of the was and rinse cycle, not throughout the entire cycle. Leak was coming from both the left and right corners. Gasket appears to be in good shape. Need to replace lower spray arm and tube feed. Office to reschedule.; ordrng 1 W11226868 (tube-feed) and 1 W11226870 (suport-arm) and 1 W11226872 (arm-spray)"
Near Austin, TX 78759
Wesley
Job Details: 12/02/2020
DISHWASHER KITCHENAID KUDE40FXSS4 "Arrived onsite for dishwasher quoting cycle after 20 minutes and ran diagnostics 6-1 6-3 6-6 errors. Ran through no issues in diagnostics. Ran a cycle to replicate. Was able to replicate symptom. Unit runs normally for 10 minutes. After ten minutes it fills, attempts to wash, but only engages pump in prewash priming before draining and repeating. Called techline sr#7729406541 because board has been replaced, and OWI is clean. We are replacing owi sensor to repair. ; ordrng 1 WPW10705575 (OWI )"
Near Austin, TX 78702
Wesley
Job Details: 12/02/2020
REFRIGERATOR IKEA IRT138FDM00 Arrived onsite and found unit operating with sporadic temps and feeezing veggies in fridge. Replaced control and advised customer to not over stuff freezer. All checks good.
Near New Braunfels, TX 78132
Noah D
Job Details: 12/02/2020
WASHER MAYTAG MVWB855DW1 "Arrived on site to inspect washer for it spinning out correctly, upon inspection found the control board not going through cycles correctly, replaced control board. Complete"
Near Belton, TX 76513
Jonathan
Job Details: 12/02/2020
DISHWASHER GE GDT655SMJ0ES Arrived on site for a dishwasher that is leaking. Inspected unit and work area. Confirm customers complaint when using the dishwasher in a normal wash cycle. Pulled out unit and found the unit leaking from the diverter assembly. Replaced diverter assembly and tested unit. Unit still began to leak. Found unit still leaking from the diverter assembly due to a faulty part and having a slight tear on the hose. Re-ordering part in office will need to contact customer about reschedule date due to out of stock parts.; ordrng 1 WD19X25278 (DIVERTER ASSEMBLY )
Near Seguin, TX 78155
Noah D
Job Details: 12/02/2020
RANGE WHIRLPOOL AER6303MFS2 "Arrived on site to inspect oven for intermittent power, replaced control board and tested all functions. No problems found. Complete"
Near Marion, TX 78124
Noah D
Job Details: 12/02/2020
DRYER MAYTAG MEDB855DC4 "Arrived on site to inspect dryer for long dry times, upon inspection found the heat working but a semi restricted airflow, unrestricted airflow and tested. No problems found. Complete"
Near New Braunfels, TX 78130
Noah D
Job Details: 12/02/2020
RANGE WHIRLPOOL WFE515S0EW0 "Arrived on site to inspect range for wobbly glass, upon inspection found the glass secured due to new screws, spoke with service manager and Techline. Oven is to specs. Complete"
Near Hutto, TX 78634
Jimmy J.
Job Details: 12/02/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for CSI Not Cleaning Dishes Properly - Dishwash. Placed in diagnostics and sump and motor didn’t come on. Replaced sump and motor. Placed in diagnostics and dishwasher is operating as designed. No leaks detected. Job completed.
Near San Marcos, TX 78666
Richard
Job Details: 12/02/2020
MICROWAVE WHIRLPOOL AMV2307PFS Arrived onsite for the microwave not working
Near New Braunfels, TX 78130
Noah D
Job Details: 12/02/2020
OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site to inspect oven for console issues, replaced console and tested for issues. No issues found.
Near Manor, TX 78653
Andy
Job Details: 12/02/2020
WASHER WHIRLPOOL MVWC465HW2 "Arrived on site for washer making loud noise. Tested and inspected unit and found coat hangers under unit rubbing, also found leaking gearcase and cam rubbing on guard. No repairs are to be done at this time. No water leaks present at time of service."
Near Spicewood, TX 78669
Brandon
Job Details: 12/02/2020
ICE MACHINE WHIRLPOOL KUIX335HPS00 "Arrived on site for customer complaint of no ice ic the back of the bin, found failed recirculating pump, not able to sense water level, I replaced circulating pump, unit tested good."
Near Round Rock, TX 78681
Jimmy J.
Job Details: 12/02/2020
DISHWASHER WHIRLPOOL KDTE334GPS0 "Arrived on site for Door bended and screws coming out and click noise. just the panel reshaped and dishwasher leveled to prevent the top rack from automatically sliding forward when the door was opened. Found bottom left side of panel was misshaped. Reshaped panel to ensure the panel mounted properly. Leveled the dishwasher as best I could based on the previous damage to the left side.
Near Elgin, TX 78621
Andy
Job Details: 12/02/2020
WASHER MAYTAG MVWX655DW Arrived on site for washer shaking and banging. Tested and inspected unit and found failed suspensions. Removed failed parts and replaced with new. All operations are normal. No water leaks present at time of service.
Near Waco, TX 76705
Jonathan
Job Details: 12/02/2020
WASHER WHIRLPOOL MVWB835DW2 "Arrived on site for a washing machine that won’t fill. Inspected unit and work area. Placed in service diagnostics and found an F8 E1 (no/long fill), F3 E2 (water temperature fault), and an F2 E1 (auI stuck key). Tested the unit in a manual fill test and found voltage going to the valve but the valve not allowing water in. Replaced and the valve assembly and tested unit. Unit is working as designed. Call complete."
Near Leander, TX 78641
Lou
Job Details: 12/02/2020
COOKTOP WHIRLPOOL WCE55US0HS01 "Arrived on site to inspect cooktop damage.
Near Georgetown, TX 78633
Lou
Job Details: 12/02/2020
VENTHOOD WHIRLPOOL WVU37UC0FS0 "Arrived on site to inspect venthood noises. Upon further inspection, customer advised the blower gets very loud as if something is inside the unit while on. I removed the blower from the housing and found the blower wheel broken and rubbing against the housing. I removed and replaced the blower wheel and retested. Unit is operating as designed. Job completed."
Near Spicewood, TX 78669
Brandon
Job Details: 12/02/2020
VENTHOOD FRIGIDAIRE FHWC3040MS "Arrived on site to replace motor and control, after replacing, unit tested good."
Near Briarcliff, TX 78669
Brandon
Job Details: 12/02/2020
OVEN GE JT915SK5SS "Arrived on site to replace fan and screen, after replacing, unit tested good."
Near Austin, TX 78704
Leonardo
Job Details: 12/02/2020
OVEN WHIRLPOOL WMH31017HZ4 Arrived on site to test unit for damaged door. Replaced door test unit and unit test good job complete
Near Liberty Hill, TX 78642
Lou
Job Details: 12/02/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV02 "Arrived on site to install previously diagnosed and ordered part. Due to the ice maker failure, I removed and replaced the FC ice maker and tested. Unit is operating as designed. When I was disassembling the FC section, I found frost built up at the bottom of the FC door when I removed it. I found the rails are not rolling smoothly due to frost being built up on them and the grease getting gunked up. I am ordering the rails and CNOTE-LSO PER CUSTOMER REQUEST and scheduled return service . No water leaks observed during service.; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 2 W11265130 (slide)s"
Near Spicewood, TX 78669
Brandon
Job Details: 12/02/2020
DISHWASHER GE PDT845SSJ0SS "Arrived on site to replace burnt harness and pump. I replaced harness and drain pump, unit still did not operate, I replaced control and main pump, unit still did not start a cycle, no error codes in diagnostics prior to changing the control. ; ordrng 1 Cnote (Office to reschedule with different tech)"
Near Austin, TX 78752
Matthew
Job Details: 12/02/2020
OVEN KITCHENAID KGRS505XSS04 Arrived onsite to replace previously diagnosed parts. Replaced RR and center valve. Tested for leaks with liquid leak detector. No leaks present at this time. Tested all valves and burners. All are functioning properly. Customer also tested. Job complete
Near Hutto, TX 78634
David S
Job Details: 12/02/2020
OVEN KITCHENAID KOSE500ESS04 Arrived on site for oven bake not working. I inspected the unit and work area. We pulled the unit out of the cabinet. I inspected the bake element and found it ohming out low. I replaced the bake element. We plugged the unit in and tested the unit I was showing good voltage at the control but no voltage at the bake element. I tested the wiring harness and found no continuity to the bake element. We replaced the harness and retested the unit. We found it operating as designed. Job complete.
Near Leander, TX 78641
Tommy
Job Details: 12/02/2020
OVEN WHIRLPOOL WOS51EC0HS02 Arrived onsite for oven running to hot. Upon arrival found unit was running as designed within temperature on bake test. Calibrated oven slightly to run a bit cooler. Unit is operating as designed no error codes. Bake and broil work as well as both fan settings and motor lock. Job Completed.
Near Belton, TX 76513
Jonathan
Job Details: 12/02/2020
DISHWASHER FRIGIDAIRE FFID2426TS1A Arrived on site for a dishwasher that is leaking. Inspected unit and work area. Please do unit in a normal wash cycle and found unit leaking from the front of the door. Inspected door and found both lower gasket and inner door gasket worn in allowed water to drip out of the dishwasher. Quoted customer for repairs and customer agreed. Replaced both gaskets and tested unit. Unit is still leaking. Inspected lower spray arm And found the spray arm completely cracked and spraying out water in title wave. unit will need new lower spray arm for full repair. ; ordrng 1 5304506740 (spray arm)
Near Lockhart, TX 78644
Richard
Job Details: 12/02/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite for the refrigerator ice maker not working properly. Replaced control and heater that was ordered. Reset refrigerator and all functions tested good and filled with water. complete
Near Austin, TX 78757
Wesley
Job Details: 12/02/2020
RANGE JENN-AIR JDSP536HL00 Arrived onsite and attempted to contact techline to help diagnose new tech. Unable to get through. Ordering ui and returning with control. ; ordrng 1 W11368943 (UI)
Near Austin, TX 78745
Kevin
Job Details: 12/02/2020
WASHER WHIRLPOOL NTW4516FW3 "Arrived on site and inspected washer and found tub and basket are not centered, took one picture. Used leveling feet to ensure there is an equal amount of distance between the basket and the washer inner walls. Apartment resident is not home and cannot go over correct loading procedure. Apartment maintenance did not accompany technician to unit to observe findings. Job complete"
Near Bertram, TX 78605
Cliff
Job Details: 12/02/2020
RANGE WHIRLPOOL WEE510S0FB2 Arrived on site to diagnose a range with a faulty connection. Found terminal block damaged due to loose connection. Replaced terminal block and tested unit. Found all is working properly at this time.
Near Austin, TX 78753
Scott
Job Details: 12/02/2020
RANGE WHIRLPOOL WFE525S0HV1 "Arrived on site for range throwing error code periodically. Customer has reset breaker and will work for a few times but then will give error code . Checked terminal block,and conections on control . All checking good . Ordering control. Please call to set return . ; ordrng 1 W11256088 (CONTROL)"
Near Buda, TX 78610
Jacob
Job Details: 12/02/2020
REFRIGERATOR WHIRLPOOL GI6SARXXF06 Arrived onsite for unit leaking from the back of the unit. Upon inspection. Found that the drain tube holder was broken. Replaced drain tube. No leaks at this time. Job complete
Near San Marcos, TX 78666
Jacob
Job Details: 12/02/2020
WASHER WHIRLPOOL WTW5000DW3 "Arrived onsite to replace parts ordered by previous tech. Replaced lower harness. When tested unit, the u it stayed stuck in drain mode. Upon further investigation. Found that the breather tub on the tub was not connected and also some how the plastic nipple on the tub broke off into the tube. Was able to remove plastic nipple from tube. Ordered parts. Office to reschedule ; ordrng 1 W11219115 (TUB) and 1 W11417466 (CONTROL )"
Near Lakeway, TX 78734
Robert
Job Details: 12/02/2020
COOKTOP GE P651OC1HA Arrived on job for complaints of front right burner not working. Found cooktop will need burner and switch.
Near Austin, TX 78702
Wesley
Job Details: 12/02/2020
OVEN WHIRLPOOL KOST100ESS00 Arrived onsite and found power but unresponsive ui. and reset the unit to restore function of the ui panel. All checks good. Unit is now operating as designed.
Near McDade, TX 78650
Andy
Job Details: 12/02/2020
OVEN MAYTAG MET8720DE00 Arrived on site to install previously diagnosed control. Removed failed part and replaced with new. Tested unit and found temperature sensors are also needed. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78746
Luis
Job Details: 12/02/2020
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for no lights,door reading open and ice build up. Deli ui unresponsive,removed ui found broken corroded wires unit will need a new deli door and ui. Installed new screw to rail to allow drawer to engage switch,found ice build up behind icemaker housing unit will need adapter kit and gaskets. Ui covered by company warranty. Customer responsible for door,adapter and gaskets. . ; ordrng 1 W10815669 (DELI DOOR) and 1 W11126056 (ADAPTER) and 1 WPW10280988 (GASKET ) and 1 WPW10320706 (GASKET ) and 1 WPW10677118 (DELI UI)"
Near San Marcos, TX 78666
Richard
Job Details: 12/02/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Arrived onsite for the refrigerator ice maker not working. Ran diagnostics and found that the ice maker keeps cycling. Ice maker will need to be replaced .Replaced ice maker and it tested good.
Near Austin, TX 78732
Luis
Job Details: 12/02/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for no lights and door alarm issue. Checked door seals good,doors closing correctly,ran diagnostics all test for switches passed. Replaced defective freezer led module all leds working."
Near Liberty Hill, TX 78642
Lou
Job Details: 12/02/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to inspect dishwasher not cleaning dishes. Upon arrival, found no one home. Notified office and they contacted customer who advised they were at an appointment. Due to no parts being ordered for this call due parts being OOS, I am ordering the sump/motor assembly, heater, and control. Office to schedule return service.; ordrng 1 W10518394 (heater) and 1 W11085683 (pump&motor) and 1 W11306302 (cntrl-elec)"
Near Austin, TX 78717
Kayman
Job Details: 12/02/2020
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived onsite for refrigerator with no ice production. Upon inspection through diagnostics I found the ice maker failed an needs to be replaced. I replaced the IM and tested. All tests passed through diagnostics.. Unit is working as designed at this time. No leaks detected time of service. Job complete.
Near Austin, TX 78750
David
Job Details: 12/02/2020
MICROWAVE JENN-AIR JMC3415ES0 Arrived on site to diagnose microwave with no display or function. Performed diagnostic. Found good voltage to unit. Found filter board fuse open. Replaced fuse and retested. Was able to hear water properly. All is working as designed. Call complete.
Near Austin, TX 78717
Kayman
Job Details: 12/02/2020
MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived onsite for wall oven with upper cooling fan speed error. Upon inspection I found that while in component activation through diagnostics the upper cooling made a humming noise and I could hear it wasn’t spinning. I also got a microwave cavity temp sensor error while on component activation. The unit will need a oven main control microwave control and blower for repair. Ordering Microwave control (W11110951). ; ordrng 1 W11110951 (cntrl-elec)
Near Elgin, TX 78621
Andy
Job Details: 12/02/2020
WASHER GE GTW460ASJ6WW Arrived on site for washer not draining. Tested and inspected unit and found failed drain pump. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Mustang Ridge, TX 78610
Jacob
Job Details: 12/02/2020
RANGE AMANA AER6303MFB2 Arrived onsite for elements on top not getting hot enough to boil. Tested unit. Unit got water to a boil. Unit is working as designed. No issues at this time. Job complete
Near Austin, TX 78727
David S
Job Details: 12/02/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site to install previous diagnosed parts. I gained access to the hv control and replaced with new. I replaced the UI, ice box fan and installed the ice maker adapter. I tested the unit and it is now operating as designed. Job complete."
Near Cedar Park, TX 78613
Tommy
Job Details: 12/02/2020
WASHER GE GTW460ASJ5WW Arrived onsite for previously diagnosed parts. Upon arrival found unit lid lock connection was loose. Tightened connections and retested. Unit lid lock tested good. Found unit drain hose was kinked. Pulled unit slightly out to give hose room and tested draining. Unit is currently operating as designed after tightening connections and giving unit hose room to not be linked. Job completed.
Near Burnet, TX 78611
Cliff
Job Details: 12/02/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS00 Arrived on site to diagnose a refrigerator that is not cooling properly. I found freezer not defrosting due to open wire in circuit. Repaired wire and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78758
Scott
Job Details: 12/02/2020
DRYER WHIRLPOOL WED5620HW1 "Arrived on site ,replaced control,and UI console . Tested unit ,all checked normal . Also ran air flow check all checked normal. No lint build up at time of service. Job complete ."
Near Leander, TX 78641
Tommy
Job Details: 12/02/2020
ICE MACHINE KITCHENAID KUIX505ESS1 Arrived onsite for ice maker not cooling. Upon arrival found unit valves were good unit compressor was receiving proper voltage and unit condenser fan was running. Found unit was not pumping refrigerant. Unit will need a silt system done office to reschedule. Quoted customer 1078.33 see quote on SD quick pic. Collected service fee on Cr. Customer is looking into other options but will call if they choose to not go forward with repair.; ordrng 1 CNOTE (SILT SYSTEM TECH) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 TJ90SF8404 (ACCESS VALVE) and 1 WPW10605286 (COMPRESSOR )
Near San Marcos, TX 78666
Richard
Job Details: 12/02/2020
REFRIGERATOR WHIRLPOOL WRS331SDHM03 Arrived onsite for the refrigerator ice maker not making ice. During testing found that that the fill tube was frozen. De thawed fill tube and found a piece of foam stuck inside the fill tube causing the issue. Removed clog and ice maker tested good. Unit still under construction was not able to leave a LBH. Complete
Near Austin, TX 78735
Kevin
Job Details: 12/02/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site and inspected dishwasher and found right hand side adjuster is broken. Replaced adjusters with kit and dishwasher is now operating normally. No water leaks from connections at time of service, job complete"
Near Austin, TX 78749
Leonardo
Job Details: 12/02/2020
DISHWASHER KITCHENAID KDTM604KPS0 Arrived on site to test unit for lower rack wheels broken. Ordering new wheels office to reschedule. Customer also complaining about a loud noise couldn’t duplicate noise customer will try to video the noise ; ordrng 2 W11133747 (LOWER RACK WHEELS )s
Near Austin, TX 78732
David
Job Details: 12/02/2020
WASHER WHIRLPOOL WTW5000DW3 "Arrived on site to diagnose washer stuck draining. On arrival plugged in unit and drain pump kept running nonstop. Unit caught in a drain loop. Was able to successfully cancel out the drain cycle and get into diag. Found off balance load code. Reset unit, calibrated and ran 3 diag cycles. Unit is running properly now. Advised customer on how to stop cycles and proper loading. All is working as designed with no leaks found. Call complete."
Near Austin, TX 78758
Scott
Job Details: 12/02/2020
DISHWASHER KITCHENAID KDPE234GPS0 2-1Arrived on site for partially draining dishwasher . Found loop too low and gunk building in drain tube . Tried to clear it out . Ordering both drain tubes . No water leaks detected at time of service. Call to set return .; ordrng 1 8269144A (DRAIN TUBE ) and 1 WPW10545278 (DRAIN TUBE W/ CHECK)
Near Austin, TX 78727
David
Job Details: 12/02/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Arrived on site to install door to resolve air leak in RC. Installed door and retested. Retested and all is working as designed. Call complete.
Near Lakeway, TX 78738
Luis
Job Details: 12/02/2020
REFRIGERATOR KITCHENAID KRFC302ESS00 Arrived on site for door closure and ripped gasket. Found mullion divider sitting low on door raised mullion slight rip on gasket gave estimate for gasket replacement
Near Austin, TX 78744
Kevin
Job Details: 12/02/2020
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site and inspected dishwasher and found it is not draining. Found check valve is stuck and after correcting also found garbage disposal was recently replaced and knockout was not removed. After also correcting this washer is running properly. No water leaks from connections at time of service, job complete"
Near Buchanan Dam, TX 78609
Cliff
Job Details: 12/02/2020
WASHER WHIRLPOOL WTW7500GW0 Arrived on site to diagnose a washer that is not completing cycles. Tested unit and found loose bolt on rotor assembly. Tightened bolt and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Burnet, TX 78611
Cliff
Job Details: 12/02/2020
WASHER WHIRLPOOL WTW4816FW2 Arrived on site to replace valve for washer. Replaced valve and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.