Service History 157

We serviced a
WHIRLPOOL REFRIGERATOR
Model EL88TRRWS
Near Austin, TX 78747
Luis
Job Details: 04/13/2021
"Arrived on site for water leaking. Removed evaporator cover found clogged drain,cleared drain ran water through drain water draining correctly.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near New Braunfels, TX 78130
Noah D
Job Details: 04/13/2021
"Arrived on site to inspect unit for not turning. Upon inspection found the unit did turn for a second but shut itself off immediately, ordering motor and returning with electronics. Office to reschedule ; ordrng 1 W10806758 (MOTOR )"
We serviced a
GE RANGE
Model JBP66W0B4WW
Near Florence, TX 76527
Wesley
Job Details: 04/13/2021
Arrived onsite and found new element shorted at contact. Repaired wiring and element. Unit is now operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MBR2258XES1
Near Austin, TX 78731
Kevin
Job Details: 04/13/2021
We serviced a
GE WASHER
Model GTWS8455D0MC
Near Georgetown, TX 78633
Tommy
Job Details: 04/13/2021
"Arrived onsite for washer making ratcheting sound. Upon arrival found unit gear case and washplate both rusted out and da,shed,
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Round Rock, TX 78664
Jimmy J.
Job Details: 04/13/2021
"Arrived on site for WASHPLATE AT THE BOTTOM IS JUST SPINNING ON ITS OWN- NOT GETTING CLOTHES CLEAN. VERY LOUD/NOISY. Found wash plate was spinning by hand not attached to spindle. Placed in diagnostics and F0E3 came on. Ran through diagnostics cycle and agitation was not spinning wash plate due to heavy rust and damaged spindle. Inspected rotor and found heavy grease build up. Attempted to remove wash plate and bolt snapped with barely any force. new gear case W11455453, stator W10754158, slider W10734521, clutch W10754448, and rotor W10754161 ,wash plate (W10902814)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Austin, TX 78738
Robert
Job Details: 04/13/2021
Arrived on job to replace freezer door. After replacement test operation. No leaks detected at time of service
We serviced a
GE DRYER
Model DJSR473ET5WW
Near Austin, TX 78739
Robert
Job Details: 04/13/2021
Arrived on job for complaints of noise and not drying properly. Found screen on vent blocked with lent. Customer removed and cleaned. Noise cause from blower cracked also ordered motor just in case. ; ordrng 1 WE16M15 (blower wheel) and 1 WE17X10010 (motor asm)
We serviced a
WHIRLPOOL OVEN
Model KEMS308SBL00
Near Austin, TX 78730
Kevin
Job Details: 04/13/2021
"Arrived on site and inspected oven a found F6E0 showing on both displays, error will not clear, took picture. Spoke with techline and they recommended appliance manager and possibly harnesses and both UIs, .; ordrng 1 WPW10312206 (Control) and 1 WP8303882 (Control panel) and 1 WPW10119143 (Appliance manager) and 1 WPW10460454 (Control panel)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDW00
Near San Marcos, TX 78666
Richard
Job Details: 04/13/2021
"Arrived onsite for the refrigerator not cooling. Replaced compressor, drier. Pulled a vac and added Freon frost pattern is starting to form and refrigerator is cooling and pressures are holding. Complete"
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JS0
Near Del Valle, TX 78617
Jacob
Job Details: 04/13/2021
Arrived onsite for door parts broken to the door. Looked at the door. Saw that the trim was broken. Ordered parts. Office to reschedule .; ordrng 2 W10761018 (trim-door)s and 2 W10831019 (screw)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSO36FMX01
Near Austin, TX 78703
Jacob
Job Details: 04/13/2021
"Arrived onsite for unit making noise and UI control not working from time to time. Looked at the unit. Looked at the evaporator and heard a noise. Coming from the evaporator. Could not find it. Noise went away. Also looked at the compressor, no issues there. Could not duplicate issues. Spoke with SW while onsite. No issues at this time. Job complete.
We serviced a
GE MICROWAVE
Model HVM1750DP1BB
Near Lago Vista, TX 78645
Lou
Job Details: 04/13/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the main control and control panel failures, I removed and replaced both and found thst the control panel ordered was the wrong part; needing black trim and received stainless trim . ; ordrng 1 WB07X11291 (Control panel black)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Killeen, TX 76543
Al
Job Details: 04/13/2021
"Arrived on site to install previously ordered part.Removed and replaced the socket and light still didnt work.Door switch is working, but due to the previous power issues the main control was affected and needs to be replaced.Ordering the main control.Office to schedule return services.Needs more work I advised customer the unit can be used in the meantime.; ordrng 1 W11413569 (CONTROL)"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Pflugerville, TX 78660
Kayman
Job Details: 04/13/2021
Arrived onsite for washer making clicking and clicking noises. Upon inspection I found the unit would click or pop when shifting from agitate to spin. I ran a auto diagnostics test and found no abnormal or loud noises during the cycles. I accessed the drive system of the unit and inspected all components. I did not find any visible issues called techline and spoke to Scott SR#7730501786 we determined that the noises are normal shifting noises. No leaks detected during time of service. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS0
Near Pflugerville, TX 78660
David S
Job Details: 04/13/2021
Arrived on site for oven not coming on. I inspected the unit and work area. I tried to preheat for bake and broil. I found neither lighting or sparking. I replaced the control and the spark module. I reassembled the unit and retested it. I found both the bake and broil coming on and heating. Job complete.
We serviced a
KITCHENAID OVEN
Model KEMS378SSS04
Near Austin, TX 78731
Kevin
Job Details: 04/13/2021
"Arrived on site and inspected oven and found bake element has failed,After replacing it oven will now heat properly, job complete"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Harker Heights, TX 76548
Al
Job Details: 04/13/2021
We serviced a
GE MICROWAVE
Model JE1640GB001
Near Austin, TX 78748
Brandon
Job Details: 04/13/2021
"Arrived on site to replace switches and housing, after replacing all switches and housing, unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5VHFXBB04
Near Killeen, TX 76542
Al
Job Details: 04/13/2021
Arrived on site and inspected side by side refrigerator spraying water inside the freezer when filling the ice maker.Confirmed the complaint and found a block of ice inside the fill tray.Used a blow dryer to melt the block and unit tested as designed and was harvesting when I left the residence.Customer satisfied.Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW1
Near Austin, TX 78703
Matthew
Job Details: 04/13/2021
Arrived onsite to replace previously diagnosed parts. Replaced console. Ran diagnostics and all passed. Re-checked for error and none were present. Job complete
We serviced a
GE DISHWASHER
Model GDF510PSJ0SS
Near Kempner, TX 76539
Tyler
Job Details: 04/13/2021
"Arrived on site for dishwasher needing previously diagnosed diverter and motor assembly. After installing both parts and reassembling the unit, I was then able to reinstall the dishwasher and test for leaks. Found during 3 fill, agitation, & drain cycles that unit showed no signs of leaking or other issues. Unit is now fully functioning as designed call complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS06
Near Killeen, TX 76541
Al
Job Details: 04/13/2021
Arrived on site and inspected sparking on a newly purchased and installed microwave.Found the outlet above the unit was defective.I ran an extension cord to a nearby out and unit passed the 2 minute water cup test.Also found another outlet was also defective.Customer will need to call an electrician to repair the outlet.Unit working properly.Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model RMC305PVS01
Near Georgetown, TX 78633
Tommy
Job Details: 04/13/2021
"Arrived onsite for microwave oven previously diagnosed parts. Upon arrival found unit fuse was also blown and unit door would require fasteners, after having already replaced switches, Job Completed."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS26ZRGW7
Near Killeen, TX 76549
Tyler
Job Details: 04/13/2021
Arrived on site for refrigerator not cooling properly. Upon arrival I found unit was unplugged. After restoring power I found evap and condenser fan turned on as well as the compressor. I found no ice forming on coil in FC. Theres was little heat exchange from high side line after 20 minutes of run time. Also found amperage to compressor was between 1.89+2.00 amps. Also found a lot of the sealed system lines around compressor compartment showed a lot of rust where they feed into inner cavity of insulation. . Part# 5304475102 compressor ; ordrng 1 WPW1014375 (Uv dryer) and 1 W10913906 (Access coupler) and 1 Cnote (Spoke with SR while on site. Will need research done on compressor) and 1 Cnote
We serviced a
MAYTAG REFRIGERATOR
Model M1TXEMMWW00
Near Georgetown, TX 78633
Wesley
Job Details: 04/13/2021
Arrived onsite for repeat airflow issues causing cooling problems. Found collapsed evap drain is freezing over and causing unit to freeze. Collapsed evap drain is foamed in
We serviced a
WHIRLPOOL REFRIGERATOR
Model W2RXEMMWS00
Near Waco, TX 76706
Jonathan
Job Details: 04/13/2021
"Arrived on site for refrigerator that still not cooling properly. Inspected unit and work area.Was able to adjust the feet in order to get the gaskets to align properly. However, after adjusting the feet, the unit is rocking due to an uneven surface.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Leander, TX 78641
Wesley
Job Details: 04/13/2021
Arrived onsite and replaced the dual valve and verified function. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Waco, TX 76705
Jonathan
Job Details: 04/13/2021
Arrived on site for a washing machine that has no power. Inspected unit and work area. Customer advised that the unit sits in a drain and will not start a cycle. Canceled the current cycle and tested the unit. The unit worked as designed. The customer has had an ongoing issue with her drain hose due to improper installation
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Georgetown, TX 78633
Wesley
Job Details: 04/13/2021
Arrived onsite and found lighting module in freezer out. Ordering module to repair. ; ordrng 1 W10695459 (Led module)
We serviced a
WHIRLPOOL WASHER
Model LSQ9564MQ0
Near Killeen, TX 76549
Al
Job Details: 04/13/2021
Arrived on site and inspected 20year old washer not completing cycles and not spinning.Found the HTC board and water temperature switch are contributing to the malfunction.Theres also oil leaking on the customers floor and appears its been leaking over timeOrdering parts needed and marked use on return visit.; ordrng 1 3955728 (Htc control) and 1 3950358 (Water temperature switch)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Austin, TX 78737
Robert
Job Details: 04/13/2021
Arrived on job for complaints of gasket damage. Confirmed gasket damage and took pictures. Replaced gasket.
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS
Near Copperas Cove, TX 76522
Tyler
Job Details: 04/13/2021
Arrived on site for range with cracked glass top. Upon arrival I found near front right burner there was a crack running between front to back of glass top along right side. After inspection of burners for any issues I found none that could have led to glass cracking. I replaced glass cooktop and reassembled and tested cooktop on range. Found unit functioning as designed with no issues. Call complete
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Salado, TX 76571
Wesley
Job Details: 04/13/2021
Arrived onsite for unit not operating properly. Found ui unresponsive and had to reset to access diagnostics. F8e1 and f6e4 3 times each. Ordering ui and returning with blower and controls to complete. Office to reschedule. ; ordrng 1 W11105007 (Ui)
We serviced a
GE WASHER
Model GFW450SSM1WW
Near Killeen, TX 76549
Al
Job Details: 04/13/2021
Arrived on site to install previously ordered part.R&R the drain pump and tested the unit and unit tested as designed.Job complete
We serviced a
GE REFRIGERATOR
Model ZISB480DMC
Near Spicewood, TX 78669
Brandon
Job Details: 04/13/2021
"Arrived on site for customer complaint of unit not cooling, found evaporator was covered with extreme ice build up, I was unable to access evaporator due to the amount of ice, I instructed customer to defrost the unit for 48 hours with doors open so we can properly diagnose unit. Bringing back control, bi metal, fan motor, and heater. ; ordrng 1 WR51X322 (Heater)"
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES2
Near Jarrell, TX 76537
Wesley
Job Details: 04/13/2021
Arrived onsite and found unit infinite switch occasionally keeping on-light on. Replaced RR infinite switch. Unit is now operating as designed. All checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QMS01
Near Austin, TX 78746
Luis
Job Details: 04/13/2021
"Arrived on site for no dispensing ice. Tested ice dispenser,can hear switch engaging motor not powering on,checked voltage at harness good voltage 120vac diagnosed a defective motor,replaced motor,tested ice dispenser unit working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Hutto, TX 78634
David S
Job Details: 04/13/2021
Arrived on site for wash plate being damaged. I inspected the unit and work area. I found the wash plate damaged at the both causing it to wobble around. I replaced the wash plate and installed a new bolt. I tested the unit and it is working as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Belton, TX 76513
Jonathan
Job Details: 04/13/2021
"Arrived on site for a washing machine that?s flashing at DEN code. Inspected unit and work area. Took unit out of demo mode and attempted to run a cycle. Found the unit seemingly trying to drain and would not start the motor. Placed unit in service diagnostics and attempted to run the auto test. The unit would not turn the motor and was stuck in the C3 drain cycle. The unit timed out and gave me an F3(drain pump) error code. Spoke to CS and was advised that the unit ost likely had an issue with the main control as that drives to motor and measures the resistance from the pressure switch. Replaced control and tested unit. Unit began working as designed.
We serviced a
WHIRLPOOL COOKTOP
Model WCE55US0HS01
Near Leander, TX 78641
Jonathan
Job Details: 04/13/2021
Arrived on site to install previous diagnosed part. Removed failed knob and installed new. Tested operation. All tested good.
We serviced a
MAYTAG REFRIGERATOR
Model MSF25D4MDM01
Near Manchaca, TX 78652
Luis
Job Details: 04/13/2021
Arrived on site for led issues. Replaced led module power cycled unit tested led all leds working as designed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB2
Near Pflugerville, TX 78660
Kayman
Job Details: 04/13/2021
Arrived onsite for microwave door with cracks or chips on the front. I replaced the door and the unit is working as designed at this time. Job complete.
We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near Waco, TX 76710
Jonathan
Job Details: 04/13/2021
Arrived on site for a dryer that?s making a loud grinding sound. Inspected unit and work area. Confirmed that the customers hearing a loud rattling sound inside the unit. Removed front panel and gained access to the blower wheel housing. Found what appears to be clothing inside the blower wheel house in causing the unit to rattle. Removed clothing and tested unit. Unit begin working as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Manor, TX 78653
Andy
Job Details: 04/13/2021
Arrived on site for dishwasher not draining. Upon arrival customer informed that issue is not that unit is not draining but that screws keep falling off from inside door top 4 screws. Tested and inspected unit and found failed UI panel. Customer also stated that dishs do not appear to be drying properly. Found drying operations to appear to be normal and instructed customer on drying performance but stated will bring element in case needed. Ordering needed parts. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 W11116422 (UI Panel) and 1 W11402115 (UI housing) and 4 W11232015 (Screw)s and 4 WPW10348413 (Screw)s and 1 W10518394 (Heater) and 1 Seenote (Office to schedule)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Bertram, TX 78605
Cliff
Job Details: 04/13/2021
Arrived on site to diagnose a refrigerator that is leaking in ice box. Found fill cup on icemaker frozen over. Thawed cup and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Niederwald, TX 78640
Robert
Job Details: 04/13/2021
Arrived on job to replace valve. No water supply in home at this time unable to check for leaks.
We serviced a
AMANA RANGE
Model AER6303MFS2
Near Seguin, TX 78155
Noah D
Job Details: 04/13/2021
"Arrived on site to inspect oven for not cooking correctly, upon inspection found the unit was heating correctly but the customer was not moving oven racks, instructed customer on proper use. Tested elements and sensors. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Leander, TX 78641
Lou
Job Details: 04/13/2021
"Arrived on site to inspect refrigerator noises. Upon further inspection, I found a large block of ice on the RC evaporator coming out the bottom of the cover. I disassembled the RC section and removed the evap cover and removed the ice. I found the defrost/evap thermistor damaged. Replaced the evap cover/thermistor and secured the thermistor to the suction line using foil tape and ziptie. Also removed and replaced the hv control and tested unit. Unit is operating as designed. Also found the right RC door gasket torn. Ordering the right RC door gasket and office to schedule return service. No water leaks observed during service.; ordrng 1 W10688387 (Right RC DOOR GASKET) and 1 CNOTE (Authorization)"
We serviced a
WHIRLPOOL DISHWASHER
Model JDTSS246GL0
Near Spicewood, TX 78669
Brandon
Job Details: 04/13/2021
"Arrived on site to replace outer panel, studs and screws, after replacing, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW0
Near Cedar Park, TX 78613
Jonathan
Job Details: 04/13/2021
"Arrived on site for washer having error LF and not completing spin cycle. Performed diagnostics mode and checked fault codes. Found same errors as previous service. Ran manual test mode, checked inlet valve function. Found cold water intermittently failed, after several on and offs with cold water the solenoid would not open. Will need to replace valve assembly to repair. Removed failed inlet valve and installed new. Tested operation in manual test mode. Tested all other components. All tested good, no water leaks detected.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near New Braunfels, TX 78130
Noah D
Job Details: 04/13/2021
"Arrived on site to inspect dishwasher for not starting, upon inspection found the pump not working, replaced pump and motor, all functions returned with no leaks. Complete"
We serviced a
ELECTROLUX RANGE
Model E48DF76EPS
Near Austin, TX 78734
Brandon
Job Details: 04/13/2021
"Arrived on site for customer complaint of unit not heating after self clean, I found TOD was tripped, I showed customer, there is a reset on the TOD, customer said he would take care of that.
We serviced a
GE DISHWASHER
Model GDT695SSJ0SS
Near Salado, TX 76571
Tyler
Job Details: 04/13/2021
Im on site for dishwasher not allowing door to open and shut properly according to the customer after a previous repair was done. Upon arrival I found after disassembling the dishwasher that the cause was due to The dishwasher being put back in place and causing part of the side panels to snag on the door spring which popped out of place all I had to do was just remount the door spraying back together to allow tension on the door hinge unit is functioning as designed call complete
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Buchanan Dam, TX 78609
Cliff
Job Details: 04/13/2021
Arrived on site to diagnose a washer that is constantly draining. Found wls and acu misregistering water level in unit. Replaced both parts and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Leander, TX 78641
Lou
Job Details: 04/13/2021
"Arrived on site to inspect range oven door glass broken and burner not working. Upon further inspection, I found the oven door outer glass broken completely out and the handle hanging by one screw. Also found the back right burner not operating due to having the wrong burner cap. Using a burner cap from my van stock (WPW10183370) I installed the cap and tested and the burner is operating as designed. I am ordering the oven door outer glass/trim, nameplate and 2 handle screws and office to schedule return service. No gas leaks detected during service.; ordrng 1 W11176456 (Outer door trim/glass) and 1 WPW10481433 (Nameplate) and 2 W11428245 (Screws)s"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS
Near Georgetown, TX 78633
Tommy
Job Details: 04/13/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced unit pump after draining with shop vac. Tested unit with new pump unit is now operating as designed. Job Completed.
We serviced a
KITCHENAID RANGE
Model KSIB900ESS1
Near Austin, TX 78731
Kevin
Job Details: 04/13/2021
"Arrived on site and customer states issue has not happened since call back. range has been operating normally, yes control panel ultimately needs to be replaced
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Pflugerville, TX 78660
Scott
Job Details: 04/13/2021
"Arrived on site for no heat microwave. Found mag has failed . Ordering mag,and will replace cap and diode on return . Call to set return .; ordrng 1 W10422269 (FILTER ) and 1 W11493410 (MAG)"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Cedar Park, TX 78613
David
Job Details: 04/13/2021
"Arrived on site to diagnose oven with damaged glass. Found inner door glass shattered, and glass in the door gasket too. Ordering new door gasket and glass. ; ordrng 1 W11339500 (Inner Door glass) and 1 WPW10162385 (Door gasket)"
We serviced a
WHIRLPOOL WASHER
Model WETLV27HW1
Near Austin, TX 78724
Matthew
Job Details: 04/13/2021
"Arrived onsite for washer not functioning. Upon arrival put unit in diagnostics and found error codes F7E6 motor fault, Pressure sensor fault and Long fill. Opened lid and found tub full of standing water. Ran drain test and unit only drained 1/2 of the standing water. Tried running diagnostics testing and unit would not respond correctly. Replaced main control. Drained standing water. Calibrated unit then tested. Unit is now responsive and passed testing. No error codes after testing. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC0
Near Killeen, TX 76541
Al
Job Details: 04/13/2021
Arrived on site and inspected washer filling issues.Confirmed the complaint and removed and replaced the valve.Reassembled and unit tested as designed.Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Leander, TX 78641
Jonathan
Job Details: 04/13/2021
"Arrived on site for washer not drain on delicate cycle. Inspected unit and work area. Performed diagnostics mode and checked fault codes. Found F0-E2 oversuds. Performed manual and automatic test cycle. Found components working. Spoke with customer on soap usage. All tested good, no water leaks detected."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS2
Near Leander, TX 78641
Jonathan
Job Details: 04/13/2021
"Arrived on site for microwave venthood fan making abnormal noises. Inspected unit and work area. Identified failure. Removed duct from vent hood. Tested fan and found duct at fault. Corrected duct work and retapped. Tested unit, all tested good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Leander, TX 78641
Jonathan
Job Details: 04/13/2021
"Arrived on site for on site for dishwasher not drying. Inspected unit and insulation. Performed diagnostics mode, no error codes. Monitored test cycle and measured amp draw to element at 7 amps. Measured incoming water temperature at 120?. Found rinse aid container empty. Spoke with customer on rinse aid. All tested good, no water leaks detected."
We serviced a
FRIGIDAIRE DRYER
Model AEQ8000FS0
Near Leander, TX 78641
Lou
Job Details: 04/13/2021
"Arrived on site to inspect dryer noises. Upon further inspection, the customer provided a video of the noise and it sounded like a bearing or the idler pulley. I turned the unit on to test and immediately I could hear the bearing making the screeching noise. I disassembled the unit and found the bearing in badly worn. Also found the idler pulley badly worn. I removed and replaced the both parts and retested and unit is operating as designed without the unusual noises. Cleaned lint from the unit, job completed."
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558VEW6
Near Georgetown, TX 78628
Wesley
Job Details: 04/13/2021
Arrived onsite and found defrost issue from failed bimetal.All checks good. Unit is now operating as designed. Cleared all ice and replaced the evap harness.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Round Rock, TX 78681
David S
Job Details: 04/13/2021
Arrived on site for fridge section having ice build up at the evaporator. I inspected the unit and work area. I found the evap covered in ice. I gained access to the main control and tested the fresh food section evap thermistor. I was showing the thermistor at 60 degrees when invaded in ice. The thermistor is out of range. I cleared out the ice in the evaporator and installed a new thermistor. I retested the thermistor at the control and it is now showing proper resistance. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ4
Near New Braunfels, TX 78130
Noah D
Job Details: 04/13/2021
"Arrived on site to inspect microwave for not starting. Upon inspection found the UI not powered, replaced control and UI board. All functions returned. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ08
Near Round Rock, TX 78664
Kayman
Job Details: 04/13/2021
Arrived onsite to install previously diagnosed parts. I installed the water tube and the valve. I tested the unit and it is working as designed with no leaks detected during time of service. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Leander, TX 78641
Jonathan
Job Details: 04/13/2021
Arrived on site to install previous diagnosed part. Removed failed control and installed new. Unit is being stored in a garage with no water connection. Not able to test unit. Inspected all terminal connection and hoses. All looked good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Austin, TX 78723
Matthew
Job Details: 04/13/2021
Arrived onsite for refrigerator icemaker not making ice. Unit had produced a few batches of ice then stopped again. Upon arrival put unit in diagnostics and found E5 timed ice maker error. Ran harvest and did complete. Ice room warmer than normal. Ordering evaporator fan motor due to intermittent function. Called tech line for assistance. Recommended Checking for proper air flow after installation of fan motor. Check for blockage in vent from evaporator compartment up to ice maker housing SR#7730499365. Office to reschedule. ; ordrng 1 W11032800 (motor-evap)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT104TFDW00
Near Austin, TX 78748
Luis
Job Details: 04/13/2021
"Arrived on site for no cool. Power to unit,compressor not powering on diagnosed a defective start device,installed a new starter powered unit on compressor powered on.; used 1 8201786 (Start device) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Leander, TX 78641
Jonathan
Job Details: 04/13/2021
"Arrived on site for washer making noises when filling and sensing, doesn?t make sound during agitation or spinning. Performed diagnostics mode and checked fault codes. Found error F7-E6 motor fault. Ran automatic test mode and monitored operation. Ran unit with towels to add weight in attempt to identify noise. Replaced control to address service pointer W11520474. Ran unit again was able to identify noise. Replace motor due to error code . Found failure is with cam and actuator. Removed failed parts and installed new. Assembled unit and tested operation. All tested good, no water leaks detected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ART308FFDM07
Near Austin, TX 78744
Luis
Job Details: 04/13/2021
We serviced a
WHIRLPOOL DRYER
Model WED8300SW2
Near Elgin, TX 78621
Andy
Job Details: 04/13/2021
We serviced a
WHIRLPOOL MICROWAVE
Model RM288PXP0
Near Manchaca, TX 78652
Leonardo
Job Details: 04/13/2021
Arrived on site to test unit for unit not starting. Test unit and found shorted keypad and board.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FZDM07
Near Austin, TX 78748
Matthew
Job Details: 04/13/2021
"Arrived onsite to replace previously diagnosed parts. Replaced handle, shelving and plugs. Unit is functioning properly. Job complete"
We serviced a
KITCHENAID RANGE
Model KSIB900ESS0
Near Austin, TX 78750
David
Job Details: 04/13/2021
"Arrived on site to install previously diagnosed parts. Installed console and control and retested. As soon as it powered up the new console immediately threw stuck key errors. Console is no good. Reordered console. Found the beeping is coming from the induction control panel and not the console and control. Ordering Ui for the induction and also a module if needed. Ordering 2 hour window, ; ordrng 1 W10547093 (Console) and 1 W11208294 (Induction Control) and 1 W10886867 (Induction module)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Pflugerville, TX 78660
Kayman
Job Details: 04/13/2021
Arrived onsite for refrigerator needing rear roller installed. Upon inspection I found the right rear roller was missing a axel stopper. I replaced the axel and stopper and the unit is rolling as designed. No leaks detected anywhere during time if service. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Buda, TX 78610
Leonardo
Job Details: 04/13/2021
Arrived on site to replace sump and motor. Replaced sump and motor test unit and unit test good no leaks present at this time.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Austin, TX 78737
Brandon
Job Details: 04/13/2021
"Arrived on site for customer complaint of unit leaking, found leak coming from bellow, I replaced bellow, unit tested good. Replaced bellow and acu per service pointer W11436352. Unit tested good."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLRS267ZAB5
Near Buda, TX 78610
Robert
Job Details: 04/13/2021
Arrived on job for complaints of not cooling. Found compressor tripped overload. Installed kit but still tripped overload. Will need compressor.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHS
Near Cedar Park, TX 78613
David
Job Details: 04/13/2021
"Arrived on site to diagnose dishwasher that customer says is not washing or drying well. Customer said unit will leave water on plastics and doesnt have a good quality dry. Ran unit and found wash motor running strong, and customer said unit is heating. Found rinse aid was not being used, and these units are dependent on rinse aid. Advised customer to use rinse aid, run hot water first and use all high temp options. Advised customer that plastics do not dry as well as dishes that can retain heat, so if the loads are all plastic they not get a full dry. All is working as designed at this time. Call complete."
We serviced a
WHIRLPOOL DRYER
Model WET4027HW1
Near Austin, TX 78702
Jacob
Job Details: 04/13/2021
Arrived onsite to replace parts ordered by previous tech. Looked at the belt and noticed that it was loose. Replaced belt. Tested unit in diagnostics run and full quick cycle. Unit did not make noise through The Whole cycle. No issues at this time. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near Manor, TX 78653
Andy
Job Details: 04/13/2021
Arrived on site for dryer not operating. Tested and inspected unit and found failed control and UI. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Leander, TX 78641
Jonathan
Job Details: 04/13/2021
Returned to site to install previous diagnosed part. Tested microwave operation. Heated 8 ounces of water and found temperature only raise water 20?. Gained access to microwave components and tested again and found microwave fan running when heating. Called Whirlpool tech support and spoke with Scott. Gave update on prior service performed. Removed magnetron and installed new. Assembled unit and tested operation. All tested good.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Leander, TX 78641
Jonathan
Job Details: 04/13/2021
Returned to site to install previous diagnosed part. Tested microwave operation. Heated 8 ounces of water and found temperature only raise water 20?. Gained access to microwave components and tested again and found microwave fan running when heating. Called Whirlpool tech support and spoke with Scott. Gave update on prior service performed. Removed magnetron and installed new. Assembled unit and tested operation. All tested good.
We serviced a
MAYTAG DRYER
Model MGD5630HC0
Near Austin, TX 78722
Jacob
Job Details: 04/13/2021
Arrived onsite for unit not heating. Tested unit. Found unit not heating. Upon further inspection. Found that the harness for the igniter was not plugged in correctly. Re plugged harness. Tested unit. Unit tested good. No leaks at this time. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KUDs50fvss3
Near Austin, TX 78747
Leonardo
Job Details: 04/13/2021
Arrived on site to test unit for upper rack falling. ; ordrng 2 WP8564899 (Mount)s
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HBS00
Near Sunset Valley, TX 78745
Luis
Job Details: 04/13/2021
Arrived on site for defective heater on freezer door. Replaced defective freezer door checked door seal good.
We serviced a
KITCHENAID OVEN
Model KODE500ESS05
Near Taylor, TX 76574
Andy
Job Details: 04/13/2021
Arrived on site for oven not heating in either oven. Checked for error codes and found none. Attempted to uninstall unit but could not do so safely due to where and how it is installed and will need 2 man job to due so. Found issue is likely control issue. Instructed customer and customer stated that seller offered to replace unit with new and that is what they are going to do. No repairs are to be done at this time.
We serviced a
JENN-AIR COOKTOP
Model JGD3536BS00
Near Austin, TX 78730
Kevin
Job Details: 04/13/2021
"Arrived on site and found left rear Burner Valve will not move. Some of the screws mounting burner bases through cooktop surface to orifice holders are rusted. several may break just to access valves/switch harness. ; ordrng 1 WP7527P002-60 (Orifice holder) and 1 WP7527P003-60 (Orifice holder) and 1 WP7527P003-60 (Orifice holder) and 1 WP7527P004-60 (Orifice holder) and 1 WP7527P031-60 (Orifice holder) and 1 74009553 (Orifice holder) and 12 WP90767 (Screw)s and 1 W10441654 (Valve burner) and 1 WPW10239017 (Harness)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Georgetown, TX 78633
Wesley
Job Details: 04/13/2021
Arrived onsite and found upper rack spin arm had fallen off. Also found unit had leaked and caused overflow error. Repaired upper spinner. Fully functioning sprayers will prevent unusual sudsing overflow symptom. Advised customer on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ART308FFDM06
Near San Marcos, TX 78666
Richard
Job Details: 04/13/2021
Arrived onsite for the refrigerator freezer has ice build up. During testing found that the evaporator fan motor was not working. Replaced evaporator fan motor and it tested good. Complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Georgetown, TX 78626
Tommy
Job Details: 04/13/2021
"Arrived onsite for unit not making ice. Upon arrival found unit ice maker was off. Turned unit ice maker back on and replaced unit filter, tested unit and found unit valve did not send water to ice maker. Unit valve was receiving voltage but didnt not open and send water. Dispenser is still working just ice maker. Ordering new valve. Office to reschedule.; ordrng 1 WPW10179146 (Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ01
Near Austin, TX 78737
Robert
Job Details: 04/13/2021
Arrived on job to replace freezer door, after replacement test operation.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Cedar Park, TX 78613
David
Job Details: 04/13/2021
"Arrived on site to install previously diagnosed parts. Installed new icemaker. Current icemaker is overproducing and going above the ice bucket. After testing the dispenser after emptying the ice bucket I heard the motor turn 15-20 seconds after the chute closes. Called tech line and talked to TJ, SR7729906026. Engineering says this is normal, to keep the ice moving and is easier to dispense next time. This can cause a couple cubes to fall out depending on position or blades and arm. All is now working as designed. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS00
Near Round Rock, TX 78665
Kayman
Job Details: 04/13/2021
Arrived onsite for refrigerator frosting up on the RC evaporator and losing cool. Upon inspection I found the unit not frosted but the customer stated they had manually defrosted before my arrival. Upon reading through the service pointers and speaking with CS we determined that the unit would need a UI main control kit and adapter kit(W10612142) evap cover JIC(WPW10501260) RC harness with thermistor. Valero seal( W10739629). ; ordrng 1 W10612142 (Adapter kit) and 1 WPW10501260 (Evap cover)
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Austin, TX 78759
Scott
Job Details: 04/13/2021
"Arrived on site , replaced gearcase,slider, clutch , UI and control. Ran calibration and diagnostics wash. All checks normal. No water leaks detected at time of service. Job complete ."