Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8232 customer reviews

Leonardo C.

Leonardo C.

VENTHOOD KITCHENAID KXW9736YSS1 Arrived on site to test unit for lights not working. Test unit and found burned out light bulbs. Ordering new light bulbs WPW10291579 x4 ; ordrng 4 WPW10291579 (LIGH BULB FOR VENT HOOD )s

Near Mesa Verde Dr, Austin, TX 78737
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for dishwasher with dispenser issues. Inspected unit and found failed dispenser door. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Warfield Way, Austin, TX 78728
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE104ESS1 "Arrived on site to test unit. Unit not washing. Test unit, found bad pump and motor. Replaced pump and motor. Test unit for leaks no leaks present at this time unit washing correctly. Job complete"

Near Mill Reef Cove, Austin, TX 78746
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFE320M0EB1 (JM) Arrived on site to replace a new oven gasket due to fire damage. Inspected unit and work area. Found gasket had been completely destroyed and burn marks on the top of the oven. Removed failed gasket and installed new gasket. Tested unit and all tests ran as they should.

Near Drystone Trail, Liberty Hill, TX 78642
Wesley P.

Wesley P.

RANGE WHIRLPOOL WEG515S0FS2 Arrived on site and found cooktop on indicator light on even when cooktop off. Orde in spk module and returning with control to repair. ordrng 1 W10898291 (module-spk)

Near Guadalupe St, Austin, TX 78701
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site for cooling issue. Found oil on piercing valve,called tech support with findings per tech support

Near Jess Dr, Austin, TX 78737
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site to install previous diagnosed parts. Removed failed gear case and installed new. Installed hub assembly. Performed diagnostics mode and calibration cycle. Performed automatic test cycle and monitored for water leaks. All tested good, no water leaks detected."

Near Mustang Mesa, Liberty Hill, TX 78642
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS311SDHB01 Arrived on site and tested operation. I found no air flow to fresh food section. Inspected fan motor and found to be running very slow. Installed new motor and tested. Unit now cooling properly. Job complete

Near Ridgeway St, Kingsland, TX 78639
Robert J.

Robert J.

WINE COOLER KITCHENAID KUBR204ESB00 Arrived on job for complaints of noise. Found ice on lower evaporator motor causing noise. Removed ice and added silver tape to shield from ice returning. If continues order rear cover. No leaks detected at time of service.

Near S Congress Ave, Austin, TX 78704
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRT519SZDM05 "Arrived on site ,replaced fill tube . Ran harvest all checked normal . Nonwater leaks detected at time of service . Job complete ."

Near Pfluger Farm Ln, Pflugerville, TX 78660
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRFC704FPS01 "Arrived onsite for the refrigerator to replace the previous diagnosed parts and the customer stated there was a puddle of water on the top of the FC door. Ms also stated the water dispenser hadn’t worked all weekend and wasn’t working prior to my arrival but stated it’s working now. Ms also stated the FC door doesn’t open and close well. Ms had a photo of the water puddle on top of the FC door. I suspect the water came from the filter area of the RC but I didn’t see any water on the door gasket. Ms stated it only happened once. I found extremely high water pressure and suspect the fill valve locking up and not opening at times. The previous tech closed down the wall valve but the pressure is still to high. Need to install a pressure reducing valve. I found the FC rails causing the door closure issues and the rails need to be replaced. Ordering c-notes, W11241580 BRACKET, W11241268 BRACKET, W10786952 VALVE, & 8212547RP TUBE-WATER.; ordrng 1 8212547R

Near Goeth Cir, Austin, TX 78746
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for no cool. Diagnosed failed compressor, removed compressor and installed a new compressor and uv drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good found no traces of dye unit cooling down correctly"

Near E Riverside Dr, Austin, TX 78741
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site and inspected refrigerator and found freezer is frosted over, unit is not cooling properly and this is the reason there is no ice production. Evaporator fan in freezer is stuck in the ice and not running. Recommended that customer completely defrost refrigerator and if evaporator fan is running again refrigerator will likely cool properly. If not freezer evaporator fan assembly and fresh food evaporator fan assembly will likely need to be replaced. Customer has read and signed refrigerator defrost waiver."

Near W Coll St, New Braunfels, TX 78130
Andy  B.

Andy B.

DRYER MAYTAG MEDB855DC4 Arrived on site for dryer paint peeling in drum. Contacted office and was instructed that parts will be covered by Maytag even if it’s cosmetic. Removed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Hummingbird Ln, Austin, TX 78734
Joseph C.

Joseph C.

DRYER MAYTAG MEDB835DW4 "Arrived on site for “will not completely dry, on automatic dry cycle” complaint. Inspected unit and per diagnostic instructions, found no resistance in harness or sense electrodes. Removed and replaced control. Spoke with Andy, at Tech Line (7725937224). Need to remove and replace thermistor and UI, as well.; ordrng 1 W11158457 (overlay) and 1 WP8577274 (thermistor)"

Near Florencia Ln, Austin, TX 78724
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to install previous diagnosed part. Turned circuit breaker off to unit. Removed failed UI console and installed new. Powered unit on and tested operation. All tested good.

Near Quarry Loop, Leander, TX 78641
Andy  B.

Andy B.

OVEN KITCHENAID KMHS120ESS5 "Arrived on site for microwave not heating. Tested and inspected unit and found failed magnetron, capacitor and diode. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time."

Near Turtleback Ln, Austin, TX 78727
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "arrived on site to inspect refrigerator lights not working. Upon further inspection, I found that the lights on the waterbox cover and the light in the FC section were not working. I removed and replaced the LED light in the FC section and all lights began to operate. I leveled the unit as well. No water leaks observed during service, job completed."

Near Allison Way, Cedar Park, TX 78613
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW4950HW1 "Arrived on site and found saved error code for Basket speed fault, send washer into a diagnostic cycle and found that capacitor has failed. Used a spare capacitor from truck stock and washer is now operating properly. No water leaks from connections at time of service, job complete"

Near Sun Tree, New Braunfels, TX 78130
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onsite for customer complaint of French door refrigerator lights not coming on. No further work performed.

Near Legacy Xing, Georgetown, TX 78628
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site for unit display slowly dimming out and having lines, removed console and replaced and tested good"

Near Cargill Dr, Round Rock, TX 78681
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED9400SU0 "Arrived on site for unit wheel braking off nut. Removed panel and had to break off old wheel. Replaced wheel, and tested good.

Near Mayfield Ranch Blvd, Round Rock, TX 78681
Al R.

Al R.

REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived to install previously ordered parts.Opened the evaporator cover and styrofoam portion was cracked and damaged to the point I did not install.Office to reschedule with customer when part comes in.Needs more work ; ordrng 1 W11167902 (COVER EVAPORATOR )

Near Eagle Landing Dr, Belton, TX 76513
Kevin B.

Kevin B.

OVEN WHIRLPOOL WCE55US0HS00 "Arrived on site and found cooktop is chipped on the left rear corner, replaced cooktop surface and confirmed it is now operating properly."

Near Noel Forest, New Braunfels, TX 78130
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Arrived on site for unit not going in to defrost. Found correct thermistor Reading at harness from control, replaced control, cleared all ice from evaporator and replaced harness for safe measures. No leaks on site"

Near Shady Hillside Pass, Round Rock, TX 78664
Thomas L.

Thomas L.

WASHER WHIRLPOOL MVWX655DW1 Arrived on site to repair unit that is tripping the house break. Tested unit to find max amperage draw was 7.6 at start up of spin then it decrease to 4.7 at max speed spin. Recalibrated control. All water connections are dry.

Near Limerick Cove, Hutto, TX 78634
Jonathan  S.

Jonathan S.

DRYER AMANA NED4655EW1 (JM) Arrived on site for dryer that had a timer not operating correctly. Inspected unit and work area. Customer explained that the timer was not moving at all when drying and the dryer would continue to run. Tested timer and found failed part. Replaced failed timer with new timer. Tested unit and operations tested good.

Near Ranch Rd 1869, Liberty Hill, TX 78642
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site for water leaking. Found fresh food evaporator drain frozen over,due to ongoing issue called tech support per tech support slow restricted drain in liner

Near Doswell Cove, Austin, TX 78739
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KBSD608ESS01 Arrived on site to diagnose a refrigerator with LEDs not operating. Found freezer LEDs shorted out. Replaced LEDs and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Lone Star Dr, Cedar Park, TX 78613
Arthur B.

Arthur B.

TRASH COMPACTOR KITCHENAID KTTS505EPA "Arrived onsite for customer complaint of trash compactor not fully disengaging. When arrived, builder advised unit is functioning properly. Tested unit. Unit works as designed."

Near W Cimarron Hills Trail, Georgetown, TX 78628
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL ED5LTAXVL01 Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found compressor struggling.

Near Battlecreek Ln, Leander, TX 78641
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KRFC704FPS02 Arrived onside customer complaint of french door water dispenser works intermittently. Removed and replaced valve. Reassembled . Tested valve. Unit now dispenses as designed. All water connections were dry at time of service.

Near Buena Vista Dr, Georgetown, TX 78633
Scott  M.

Scott M.

RANGE WHIRLPOOL WFC150M0EB1 Arrived on site for range throwing breaker . Found left front wire to element had shorted itself to range as well as left rear block melted . Ordering cook top Hanes ..; ordrng 1 W11396691 (COOK TOP HARNES )

Near E Rundberg Ln, Austin, TX 78753
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site for dishwasher leaking and leaking. Tested and inspected unit and found spray arm not spraying freely creating leakage. Ordering spray arm. Also ordering control in case needed as customer states that unit intermittently will not work at all. Customer is not to use dishwasher until repairs are made.; ordrng 1 W10854231 (CONTROL ) and 1 WPW10491331 (SPRAY ARM )

Near Sidereal Dr, Austin, TX 78727
Thomas L.

Thomas L.

WASHER WHIRLPOOL LTE5243DQA Removed and replaced siphon break and it’s inlet hose. Tested unit. Unit work properly. No water leaks.

Near E 9th St, Georgetown, TX 78626
Al R.

Al R.

REFRIGERATOR GE GFE26GSHFSS "Arrived to inspect GE refrigerator with poor water flow from dispenser.Confirmed the complaint and tested unit with and without the filter.Unit had poor flow with filter in and when using the bypass, the unit had a healthy flow.Customer opted to operate the unit with bypass inserted.All water lines were dry at the end of service.Job complete

Near FM2657, Briggs, TX 78608
Andy  B.

Andy B.

WASHER MAYTAG MVWB880BW0 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Coopers Crown Ln, Spicewood, TX 78669
Clif L.

Clif L.

REFRIGERATOR LG LMXC23746S/01 Arrived on site to replace compressor and evaporator for refrigerator. Removed old compressor Parts department will need to confirm correct compressor is in stock and set return appointment.; ordrng 1 CNOTES

Near Spanish Oak Trail, Leander, TX 78641
Al R.

Al R.

REFRIGERATOR GE PSS26NSWASS "Arrived to inspect dispenser issues on customers 2nd refrigerator located in his laundry room.Checked water pressure at the wall and noticed the wall valve only turns a quarter of a turn, which minimizes water flow to unit.Check water pressure at refrigerator inside the kitchen and water dispenser at a higher level.Job complete.All water lines were dry at the time of service"

Near Pipe Creek Ln, Georgetown, TX 78633
Lou S.

Lou S.

RANGE WHIRLPOOL WFG320M0BS3 "arrived on site to inspect range oven not getting to temp. Upon arrival, the customer had the unit pulled out from its space. I removed the bottom panel of the oven and tested on Bake @350 degrees. The Ignitor came on, but took a long time to ignite the burner. I tested the cooktop burners and all functioned as designed. When I pressed start on the control panel, I had to push in hard just to get the unit to start. The cancel button was the same. Tested the sensor and it was open. I contacted the office MS and got authorization to replace the control, sensor and Ignitor. No gas leaks detected during service.; ordrng 1 W11176454 (IGNITOR)"

Near Acorn Ct, Cedar Park, TX 78613
Jonathan  S.

Jonathan S.

VENTHOOD KITCHENAID KVUB600DSS3 Arrived on site to install previous diagnosed part. Gained to fan motor. Removed failed motor and installed new. Tested operation. All tested good.

Near Plano Ln, Leander, TX 78641
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF550CDHZ00 Arrived on site for unit with condensation build up in freezer. Upon arrival found right side of door barley sealing and was open 1/8” more than the left side. Removed bins and tutored resetting rails with same results no change in sealing. Removed and replaced door and now unit is sealing evenly on all sides. No leaks on site

Near Vanner Path, Georgetown, TX 78626
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRT318FMDM02 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found no mechanical failures with ice maker at this time as unit cycled and filled on its own. Adjusted temperature settings to ensure proper ice production. No further repairs are needed and no leaks were found at time of service.

Near Nathan Scott Way, Manor, TX 78653
Kevin B.

Kevin B.

WASHER AMANA NTW4516FW2 "Arrived on site and inspected washer and found there is no hot water source. Washer is set on cool which is the middle temperature. Explained to customer that tap cold can only be used when there is no hot water source. Washer is operating as intended, no water leaks from connections at time of service, job complete"

Near Calder Rd, Dale, TX 78616
Jonathan  S.

Jonathan S.

DRYER AMANA NED4655EW1 Arrived on site for dryer having burning smell and making rattling sound. Inspected unit and work. Found something burnt to vent(see SD-QuickPic). Disassembled unit and found object stuck in front bearing. Removed object and tested operation. Performed temperature test and found restriction in home vent. Recommend to have vent clean as soon as possible. All tested good with dryer.

Near Vintage Dr, Leander, TX 78641
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KFIS27CXMS00 Arrived on site as customer is not happy with the position of the fridge in the cabinet. Corrected position for customer. Water connections are dry.

Near Hidden Springs Trail, Georgetown, TX 78633
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW96HEAC "Arrived on site for customer complaint of unit not completing cycles, and general maintenance check. Found error codes F8e1 f5e2 in diagnostic test, found very little water flow from water valves and flow meter, this is a stacked unit.

Near Mission Oaks Blvd, Austin, TX 78735
Brandon C.

Brandon C.

VENTHOOD GE PVX7360SJ2SS "Arrived on site to replace blower motor assembly, after replacing, unit tested good, I informed her that this is normal performance."

Near Rutherford Dr, Driftwood, TX 78619
Al R.

Al R.

ICE MACHINE WHIRLPOOL GI15NFRXS0 "Arrived to inspect ice machine not producing ice.Confirmed the complaint and checked the unit and unit continued to cycle without producing a slab of ice.Unit will need a compressor, drier, access valve, AUTHORIZATION, sealed system tech and 2 hours.Office to reschedule with customer for return service Needs more work ; ordrng 1 CNOTE (SEALED SYSTEM TECH ) and 1 CNOTE (2 HOURS ) and 1 CNOTE (AUTHORIZATION REQUIRED ) and 1 TJ90SF8404 (ACCESS FITTING ) and 1 WPW10605286 (COMPRESSOR )"

Near Caleigh Anne Dr, Belton, TX 76513
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTE234GBS0 "Arrived on site for customer complaint of door falling down, found link kit was missing on left side, I replaced link kit, unit tested good."

Near Rocky Ford Dr, Austin, TX 78749
Al R.

Al R.

REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived to inspect refrigerator not powering on.Confirmed the complaint and checked voltage at the outlet and got 120.Checked the breaker and breaker was an arch fault breaker.Plugged the unit into a non arch fault plug and unit powered on.Return the power to the original outlet and out began working. Unit now works as designed.All water lines were dry at the time of service.Job complete

Near Cedro Cir, Belton, TX 76513
Robert J.

Robert J.

RANGE WHIRLPOOL WFG520S0FS0 Arrived on job to replace control and fan. Replaced control but fan damaged. ; ordrng 1 W10167915 (fan-convct)

Near Chesney Ridge Dr, Austin, TX 78749
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED6620HC0 Arrived onsite for customer complaint of dryer making loud vibration noises when tumbling. Removed drum and found blower wheel warped. Removed and replaced motor and wheel. Installed dampening pad under motor frame. Reassembled and tested. Dryer now tumbles quietly as designed. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Heredity Ln, Killeen, TX 76549
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "arrived on site for door issues. Found freezer door not sealing to cabinet. Removed door and brackets,installed new brackets cleared ice from freezer floor. Reinstalled door checked door seal good."

Near Wisteria Cir, Austin, TX 78753
Clif L.

Clif L.

DRYER WHIRLPOOL NED4655EW Arrived on site to diagnose a dryer that will not turn on. Found weak breaker tripped causing only half power to get to unit. If problem persists homeowner and will need electrician to change the breaker. No further repairs are needed at this time. All is working properly at this time.

Near Lizzie St, Taylor, TX 76574
James C.

James C.

WASHER MAYTAG MVWC416FW1 Arrived on site and ran normal wash cycle. Unit filled normally and agitated properly. I found that the cycles do not step through properly and the unit skips the rinse cycle. I will need to return with the control to repair;

Near Kingscastle Dr, Marble Falls, TX 78654
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL KDFE104HPS Arrived on site. Replaced water hose. Tested unit no water leaking. Job complete

Near Matthews Dr, Austin, TX 78703
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site for dryer running for about 10 minutes and shutting off. Performed diagnostics and tested unit on high heat with vent disconnected. Tested incoming voltage to unit and found from L1 to neutral 120 volts, L2 to neutral 120 voltage and no voltage from L1 to L2. Called tech support and spoke with Steve to report findings. (SR# 7725927242). All else tested good."

Near Claudia Dr, Leander, TX 78641
James C.

James C.

REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site and accessed fresh food evaporator. I found visual failure of thermistor. Installed new harness with fan and tested. Unit tests good. Job complete

Near Fire Dance, Horseshoe Bay, TX 78657
Luis M.

Luis M.

REFRIGERATOR LG LFXS30726S/02 "Arrived on site for no cool. Pierced low side found pressure reading +45 diagnosed faulty compressor. LG provided compressor to customer,installed new compressor and drier,vacuumed system down unit kept vacuum,updated firmware on control,recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down.

Near Springlake Dr, Dripping Springs, TX 78620
Lou S.

Lou S.

WASHER WHIRLPOOL MHW5500FW0 "arrived on site to inspect washer showing error codes. Upon further inspection, I placed the unit in diagnostics showing error codes F3E1 & F5E2. Cleared the codes and continued with testing. Unit would start and turn the drain pump on and the drain pump was making a loud screaming noise and the unit would never advance steps. I unplugged the nit and removed the drain pump and found no debris, but there was a lot of water coming out. I tested the sensor by following service manual and the sensor and control tested good. I removed and replaced the drain pump and retested and again the drain pump would not shut off. I removed the drain hose going from the drain pump to the external drain hose and found a large amount of debris clogged inside. Reinstall the hose and retested and the unit operated as designed. No water leaks observed during service, job completed."

Near W Lake Pkwy, Georgetown, TX 78628
Clif L.

Clif L.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site to diagnose and washing machine is making abnormal noise. Found gearcase shaft has dropped and belt is covered in oil. Hub, Gearcase, and Belt will all need to be replaced to complete repairs. Due to seized wash plate old wash plate will need to be broken to be removed and new one installed.; ordrng 1 CNOTES (CHECK IF AUTHO NEEDED) and 1 WPW10006384 (drive belt)"

Near James Buchanan St, Manor, TX 78653
Brandon C.

Brandon C.

REFRIGERATOR LG LFX25976ST "Arrived on site to replace evap cover and sensor, after replacing, unit tested good.

Near Flint Rock Loop, Driftwood, TX 78619
Clif L.

Clif L.

RANGE AMANA AGR6303MFS0 Arrived on site to diagnose an oven and is making unusual noises when customer is trying to bake. Found rack in lower drawer overhanging back edge and making contact with oven igniter wiring. Shifted rack to prevent contact and tested unit. Found all is functioning properly at this time.

Near Kimbro St, Taylor, TX 76574
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised that the compressor is very loud. At this moment, the unit is very quiet. I found the unit is not leveled and the condenser coils are resting directly on the bottom bracket. Using the pads prescreened for today, I folded them up and placed in between the coil and bracket and leveled the unit. Placed the unit in diagnostics and tested the compressor and the unit is operating as designed with normal compressor noise. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."

Near Little Elm Trail, Cedar Park, TX 78613
Al R.

Al R.

COOKTOP KITCHENAID KICU509XSS "Arrived to inspect induction cooktop with F47 error.Confirmed the complaint and attempted service, but couldn’t complete the repair

Near Old Oak Rd, Harker Heights, TX 76548
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL MRT118FFFH00 "Arrived on site for customer complaint of unit freezing every thing in fresh food section, found control had miscommunication with thermistor, ordering control. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11353815 (CONTROL)"

Near Sandifer St, Austin, TX 78725
Al R.

Al R.

DRYER AMANA NED4655EW1

Near West Dr, Belton, TX 76513
Lou S.

Lou S.

WASHER WHIRLPOOL WTW8500DC1 "arrived on site to inspect washer leaking water inside tub. Upon further inspection, the water was turned off and once I turned it on, a stream of water began to flow from the dispenser area. I removed and replaced the valve and found the water hoses had corrosion around the connection and inside the hose. I advised the customer that they would need new hoses as well. Calibrated the unit then tested in diagnostics and the unit operated as designed. No water leaks observed during service, job completed."

Near Sweetleaf Cove, Georgetown, TX 78633
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "arrived on site to install previously diagnosed and ordered parts. Due to a possible air leak in the FC section, I removed and replaced both FC door brackets, the door and sealed off the gap between the cabinet and chassis at the door area. Leveled the unit and found that the left RC door does not close well. It appears that the mullion is not allowing it to close. I am ordering the mullion No water leaks observed during service, job completed.; ordrng 1 W10806457 (rail-mulln)"

Near Davis Mountain Cir, Georgetown, TX 78633
Leonardo C.

Leonardo C.

OVEN KITCHENAID KODE307ESS03 Lower oven glass door slipped down. Secured window. Test unit. Unit test good. Job complete

Near Radnor Dr, The Hills, TX 78738
Joseph C.

Joseph C.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site for “not starting cycle/door not latching” complaint. Inspected unit and found door latch faulty. Removed and replaced door latch. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."

Near Bramber Ln, Austin, TX 78754
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH73521CS3 "arrived on site to inspect microwave door latch. Upon further inspection, customer advised that the unit continues to show an open door error. I opened and closed the door and pressed the 30 sec. start button and the display showed the open door error. I removed and replaced the three switches and tested. Unit is operating as designed. Job completed."

Near Graford St, Leander, TX 78641
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRSC503ESS01 "(DZ) Arrived on site to install previously diagnosed parts. on installing freezer compartment door found it would not seat properly on the hinge / cam area. There is a difference of 3/8” spacing in height between the old door and new door, this is a defective door. This was causing the door to rub on the upper hinge due to the increase in height. Ordering W10839793 NAMEPLATE & W10728959 DOR-FIP. ; ordrng 1 W10728959 (dor-fip) and 1 W10839793 (NAMEPLATE)"

Near Sierra Oaks, Austin, TX 78759
Tyler B.

Tyler B.

MICROWAVE JENN-AIR JMC2430WS01 Arrived on site for defective control panel replacement due to adhesive leaking. Replaced control panel and tested functions and tested good.

Near Pickwick Ln, Austin, TX 78746
Robert J.

Robert J.

WASHER WHIRLPOOL WFW8300SW04 Arrived on job for complaints of f28 code. Found bad wire harness issues causing code

Near Crystal Hills Dr, Austin, TX 78737
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED5620HW0 "Arrived on site and found no airflow through lint trap, dryer is still heating. Removed vent hose and airflow has returned apartment maintenance will need to clear vent to exterior to correct issue, job complete"

Near windsor Blvd, Lockhart, TX 78644
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW560CHW0 "arrived on site and found saved error codes F0E2 oversuds. F0E5 off balance load. Ran diagnostic cycle 12 and found all functions are operating properly. Recommended to customer that less detergent be used and loads need to be balanced properly. No water leaks from connections at time of service, job complete."

Near windsor Blvd, Lockhart, TX 78644
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTM354DSS0 "Arrived on site to replace sump and heater, after replacing parts, unit tested good.

Near Rudder Dr, Lakeway, TX 78738
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site to test unit for unit not draining. Test unit and found glass in drain hose. Was able to remove glass job complete.

Near Leopold Trail, Austin, TX 78738
Andy  B.

Andy B.

OVEN KITCHENAID KOSE900HSS00 Arrived on site for oven loud noise. Tested and inspected unit and found both fans in unit abnormally loud. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Varner Ct, Austin, TX 78732
Clif L.

Clif L.

DISHWASHER KITCHENAID KDFE104HPS0 Arrived on site to diagnose the dishwasher with an upper rack that will not stay in position. Tested unit and found unit not leveled properly causing a rack to come out on it’s own. Re-leveled unit properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Oakland Hills Dr, Georgetown, TX 78628
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDF330PAHS3 "(DZ) Arrived on site to diagnose a dishwasher with a rusting rack and residue being left in dishwasher. Verified rust on lower dishwasher rack where coating had dissipated. Replaced lower rack. Ran diagnostics and found that rinse aid level was set to high, resulting in oversudsing and leaving residue. Lowered rinse aid level to 2. Informed customer to use the high temp and heated dry for best results. All is now working as designed. Call complete."

Near Danish Dr, Hutto, TX 78634
Wesley P.

Wesley P.

VENTHOOD WHIRLPOOL GXW7336DXS2 Arrived onnsite and installed charcoal filter kit. Advised customer on poor airflow condition. All checks good.

Near Lions Tail St, Austin, TX 78728
Tyler B.

Tyler B.

WASHER MAYTAG MVWX655DW1 "Arrived on site for washer not spinning loads. Was diagnosed latch by prior tech, found no issues with latch, held outer tuner and spun inner tub and found tub swaying a lot found shaft and basket bent causing tub to wobble. Hub is good. Unit will need tub and gearcase to complete repair . 1 W10752719 (basket) and 1 W11035751 (gearcase)"

Near Willowbend Dr, Round Rock, TX 78664
Tyler B.

Tyler B.

DRYER MAYTAG MEDX655DW "Arrived on site for unit not shutting off. Found timer to be defective it counting down, will need to return with timer to complete repair ; ordrng 1 CNOTE (OFFICE RS DAY OF WASHER REPAIR ) and 1 WPW10642928 (timer)"

Near Willowbend Dr, Round Rock, TX 78664
Lou S.

Lou S.

COOKTOP KITCHENAID KCGS950ESS02 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the middle burner valve due to the old one having a bent stem. Tested the unit and it operated as designed. Using liquid gas detector, I checked for any gas leaks and found none. Job completed."

Near Summit St, Georgetown, TX 78633
Andy  B.

Andy B.

OVEN KITCHENAID KODE300ESS03 Arrived on site for oven element and liner damage. Inspected unit and found broiler element melted and badly damaged. (See SD-QuickPic) Found melting from element damaged bottom of liner.

Near Bisset Ct, Austin, TX 78738
Andy  B.

Andy B.

DRYER WHIRLPOOL WED8500DC4 Arrived on site for dryer no operations. Tested and inspected unit and found failed fuse. Removed failed part and replaced with new. Tested unit and all operations are normal. Spoke with customer on keeping vents clean. No other repairs are needed at this time.

Near Eagle, Lakeway, TX 78734
Lou S.

Lou S.

DISHWASHER KITCHENAID KUDS30FXSS5 "arrived on site to insect dishwasher indicator light. Upon further inspection, I placed the unit in diagnostics and tested. There was no water to the unit due to the customer having some plumbing work completed. The motor came on and I advanced the testing and the drain pump came on as did the element. I found corrosion on the valve water line connection. Found the hose gasket was bad. Customer had an extra gasket and I removed and replaced the gasket. Found that all four lower rack wheel need to be replaced. No water leaks observed during service.; ordrng 4 W10195416V (dish rack wheel)s and 1 WPW10327249 (water intake valve)"

Near Big Bend Trail, Georgetown, TX 78633
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDTM404EBS3 "Arrived on site for unit smoking. Found sceen popped off and got melted on element. Element still good, would on,t need screen to repair, ran unit and all functions tested good. ordrng 1 W10832799 (screen)"

Near Toppel Cove, Austin, TX 78730
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF992FIFM00 "Arrived on site for customer complaint of unit leaking water out of ice maker section, found hard water build up in ice tray causing ice not to release, customer is going to fix hard water situation before repair.

Near Indian Hills Trail, Kyle, TX 78640
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIX305ESS1 arrived on site for no ice. Diagnosed leak in system,replaced evaporator,compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec. Ran diagnostics good frost pattern on evaporator,reassembled unit,ran diagnostics no leaks unit passed all diagnostics. He led drain tube and water lines no leaks visible."

Near Malaga Ct, Canyon Lake, TX 78133
Al R.

Al R.

RANGE WHIRLPOOL WFC150M0EB2 Arrived to inspect front left burner and back left burners not heating removed and replaced the infinite switch and both elements.Tested the unit and unit tested as designed.Job complete

Near Cressler Ln, Jarrell, TX 76537
James C.

James C.

RANGE GE JGBS30REK2SS Arrived on site and tested operation. Applied bubble solution to all connections and found no leaks. Applied bubble solution to valves and orifices and found right rear orifice is bubbling with the valve off. Unit will need new right rear valve to repair. Office to schedule return service once eta of part is given from G.E.; ordrng 1 WB21K10169 (round valve burner 1)

Near Co Rd 221A, Tow, TX 78672
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived onsite to install new UI to 5 door refrigerator. Removed and replaced UI. Reassembled and tested. All functions/features now work as designed. No other issues found. All water connections were dry at time of service.

Near Laurel Path, Round Rock, TX 78664
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRSC503ESS01 Customer stating that unit has not cooled properly even immediately after last repair. due to this fact and also hi temperature of 20f in freezer I’m ordering a sealed system repair and replacement of fresh food Evap. Some frosting on RC Evap form excessive running attempting to cool itself. ; ordrng 1 TJ90SF8404 (ACCESSVALVE) and 1 W10779331 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10643261 (evaporator)

Near Venezia View, Leander, TX 78641
Andy  B.

Andy B.

WASHER MAYTAG MHW7100DC0 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Spanish Oaks Club Blvd, Austin, TX 78738
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site to replace wire harness in freezer section, I defrost evaporator and installed harness, unit tested good.

Near Padua Dr, Austin, TX 78739
Paul R.

Paul R.

WASHER WHIRLPOOL WFW87HEDW0 "(DZ) Arrived on site to diagnose washer that is showing error codes F8E3, F9E1 and drain pump running at times on its own. Customer had unit unplugged on arrival because pump was running. Plugged unit in and pump was not running. Performed diagnostics and verified error codes F8E3 (overflow condition) and F9E1 (Long drain). Ran a test cycle and found all working properly with codes not returning. Customer likely has buildup that’s breaking down from cleaning cycles that blocks the pressure switch. Running cycles breaks it up and lets the machine work as normal. Advised running several cleaning cycles with washer cleaner to clean out buildups. If issue persists past that we can return."

Near E 47th St, Austin, TX 78751
Brandon C.

Brandon C.

WASHER MAYTAG MVWB855DC0 "Arrived on site for customer complaint of unit not completing cycles, found cold water supply was turned off, I turned water on, tested all functions of unit in diagnostic mode, unit tested good."

Near Scenic Dr, Austin, TX 78703
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for cooling issue. Found freezer not entering defrost,ran diagnostics forced a defrost,unit entered defrost diagnosed control not sending unit through a normal defrost operation. Defrosted evaporator,installed main control. ;

Near Lightwood Loop, Austin, TX 78748
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRFF707ESS01 "(DZ) Arrived on site to diagnose a refrigerator that the doors were not fully closing. Checked balance and level on refrigerator and found that the back right corner was off level and needs to be shimmed. Installed a shim under the back right wheel. Leveled front of refrigerator and doors now properly close and line. Customer informed us their center freezer drawer panel was not seating right. Checked the drawer and found that the front panel had plastic tabs stuck in it from assembly, and as a result of not seating the drawer had warped. Ordering W11238213 Freezer drawer.. Found support for lower RC shelf on right side presses out. See SD Quick pic, part needs to be ordered.; NEED PARTS RESEARCH FOR SIDE PANTRY SUPPORT THAT’S IN THE SD QUICK PIC PHOTO) and 1 W10584635 (plate) and 1 W11238213 (FREEZER DRAWER)"

Near Soma Cove, Round Rock, TX 78681
Clif L.

Clif L.

OVEN WHIRLPOOL WOS51ECOAS04 Arrived on site to diagnose an oven that is giving door lock error code. Tested unit and found door latch operating intermittently due to loose connection. Rewired door latch properly and tested unit. Found all is functioning properly at this time.

Near James Garfield St, Manor, TX 78653
Tyler B.

Tyler B.

OVEN KITCHENAID KEBS109BSS01 "Arrived on site for unit not turning on. Rmmeoved oanel and found fuse, blown. Replaced and tetsed and had not heat. Removed unit and found tod blown, replaced and tested good"

Near Plantain Cove, Austin, TX 78730
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW9151YW00 "Arrived on site for customer complaint of unit not spinning out clothes, found control board was not recognizing water level, I tested pressure switch, that tested good,

Near Manchaca Rd, Austin, TX 78745
Andy  B.

Andy B.

OVEN WHIRLPOOL IBS550DS00 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Vanguard St, Lakeway, TX 78734
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onnsite and restored door from spots with fine steel brush and cleaning product. Unit is now operating as designed and not spotted.

Near Bedstraw Dr, Pflugerville, TX 78660
Andy  B.

Andy B.

DISHWASHER KITCHENAID KDTE304GPS0 Arrived on site for dishwasher not washing dishes properly. Tested and inspected unit and found failed pump and motor assembly. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Golden Gate Park, Austin, TX 78732
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived onsite for customer complaint of lower washarm on dishwasher not moving. Found arm warped. Removed an replaced lower sprayarm. Reassembled and tested. Found sprayarm moving as designed. No other issues found. All water connections were dry at time of service.

Near Loggia Pl, Hutto, TX 78634
Al R.

Al R.

RANGE WHIRLPOOL WFE540H0ES2 "Arrived to install harness.Removed and replaced the the harness, tested unit and unit tested as designed.Job complete"

Near Lake Inks Ave, Killeen, TX 76543
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived onnsite and removed debris from condenser fan space. Unit is now operating as designed. Installed handles. All checks good.

Near Poppy Pass, Pflugerville, TX 78660
Andy  B.

Andy B.

MICROWAVE KITCHENAID KEMC308KSS04 Arrived on site for microwave door issues. Tested and inspected unit and found issues with door not hitting switch properly. Made adjustments to door. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Petes Path, Austin, TX 78731
Tyler B.

Tyler B.

WASHER LG WM8000HVA Arrived onsite for valve replacement. Removed and replaced valve and tested good. No leaks on site

Near Westlake Dr, West Lake Hills, TX 78746
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE104ESS1 "arrived on site to inspect dishwasher not heating. Upon further inspection, the customer advised that the unit had been serviced recently and since it has not heated/dried the dishes. I placed the unit in diagnostics showing error codes F7E1. I cleared the code and continued with testing. I removed the toeplate and tested amps at the black wire at the junction box using my multimeter. I find that the right connection to the element was not connected fully. I reconnected it and continued with testing. Customer advised that the unit heated very well before the recent repair. When it came time for the element to come on, the amp reading was 7-9amps (photo). I advised that the connection could’ve possibly been unplugged when installing the sump/motor assembly or the incoming water was too cold for the unit and it shut the element off as a safety. The unit operated as designed.No water leaks observed during service, job completed."

Near Davis Mountain Cir, Georgetown, TX 78633
Al R.

Al R.

MICROWAVE WHIRLPOOL WMH31017HB2 Arrived to inspect door error on microwave.Confirmed the complaint and realized I did not have the switches needed to complete the repair.Ordering switches and will return with all other previously marked items to complete the repair Door error. Will need switches and return with the panel.Office to reschedule with customeR and 1 WPLW11252186 (UPPER INTERLOCKS WITH SWITCHES ) and 1 WPLW11252187 (LOWER INTERLOCKS WITH SWITCHES )

Near Keechi Valley Dr, Killeen, TX 76549
Jonathan  S.

Jonathan S.

COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site for cooktop having scratches. Inspected unit and work area. Found scratches on top of unit and manufacturer defect in bend on stainless steel. Removed damaged cooktop and installed new. Tested all burners. All tested good.

Near Co Rd 207, Liberty Hill, TX 78642
Al R.

Al R.

WASHER MAYTAG MVWB765FW3 "Arrived to inspect washer issues.Confirmed the complaint and accessed the control and noticed the latch was not seated properly into the control , which prevented the unit from spinning.Corrected and tested and calibrated the unit and unit tested as designed.All water lines were dry at the end of service.Job complete"

Near Ridgeview Dr, Temple, TX 76502
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Arrived on site for customer complaint of water leaking, I found water leaking at valve, I replaced valve, unit tested good."

Near Dripping Springs, TX
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KSSC42QTS03 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, the customer advised that they have not used the ice maker in approximately one year. Using my jumper wire, I tested the ice maker and it failed. I found a large amount of corrosion debris on the bottom at the back of the motor housing and on the mount. Also found the plastic cracked at the back of the motor housing. I removed and replaced the ice maker and water filter and the ice maker began to harvest and dispense water into the tray. No water leaks observed during service, job completed."

Near Gabriel Woods Dr, Georgetown, TX 78633
Thomas L.

Thomas L.

WINE COOLER KITCHENAID KUWL204ESB00 Arrived on site for no cool condition. Found that the compressor was turning off because the condenser fan motor was not running. Tested voltage and it’s good unit has a failed condenser fan motor. Office to reschedule due to availability apart.; ordrng 1 W10772882 (motor-cond)

Near Meadows End, Georgetown, TX 78628
Brandon C.

Brandon C.

DISHWASHER MAYTAG MDB4949SHW0 "Arrived on site for customer complaint of unit not draining, I found new garbage disposal was installed and plug was not removed, I removed plug and ran diagnostic test cycle, unit tested good."

Near Harpers Ferry Ln, Austin, TX 78745
Arthur B.

Arthur B.

ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived onsite for customer complaint of ice machine making thin ice and melting. Upon inspection, found compressor hot to touch and also hot in cabinet. Advised customer that compressor and evaporator will need to be replaced. Part are covered under 5 warranty with Kitchenaid.All water connections were dry at time of service.; ordrng 1 CNOTE (3HR JOB) and 1 TJ90SF8404 (PROCESS STUB) and 1 W10843121 (filter dryer NON UV) and 1 WPW10218037 (evaporator) and 1 WPW10605286 (compressor)"

Near FM 3405, Georgetown, TX 78633
Robert J.

Robert J.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on job to replace cooktop. After replacement test operation of burners. No gas leaks detected at time of service.

Near Satsuma Dr, , TX 78610
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WFW85HEFC1 "Arrived on site for washer door not unlocking. Found unit with door lock and drain pump running. Performed diagnostics mode and checked fault codes. Found fault code F3-E1 water level system error. Powered unit off and cleared analog pressure switch. Performed automatic test cycle and it completed. Spoke with customer on user care guide. All tested good, no water leaks detected."

Near Belisario Ct, , TX 78641
Jonathan  S.

Jonathan S.

REFRIGERATOR LG LFX25974SW/05 "Arrived on site for refrigerator having moisture buildup on top of fresh food section. Inspected unit and found most of the moisture on left side of RC ceiling. Inspected gasket and found right side gasket torn at bottom, due to sticky residue on cabinet. Called LG tech support and spoke with Lisa. Tested temperature in RC and found within range. Inspected ice maker air chamber and donut gasket. Was advised by manufacturer to replace both gaskets . ; ordrng 1 ADX73550627/WHITE (RIGHT DOOR GASKET ) and 1 ADX73550628/WHITE (LEFT DOOR GASKET)"

Near Longhorn Trail, Georgetown, TX 78633
Arthur B.

Arthur B.

REFRIGERATOR KENMORE 795.7102301 Arrived onsite for customer complaint of French door refrigerator not cooling both sections. Could hear compressor running but not cooling. Advised customer that sealed system with compressor must be completed.

Near Green Tree Dr, Round Rock, TX 78665
James C.

James C.

RANGE GE PT7800SH6SS Arrived on site and tested operation. I found that the blower fan is running slow and giving blower speed fault. Accessed blower and found the scroll wheels are not free spinning. Installed new blower and tested operation. Unit tests good. Job complete

Near Co Rd 336, Bertram, TX 78605
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE104DSS0 "arrived on site to inspect dishwasher tracks. Upon further inspection, I found that the left upper rack rail is broken and the rack has fallen. Per service pointer W11296667, I will replace both tracks/rails I removed and replaced both tracks/rails and tested the unit. Unit operated as designed.No water leaks observed during service, job completed."

Near Cherokee Rose Cir, Georgetown, TX 78626
Joseph C.

Joseph C.

DRYER WHIRLPOOL WED4850HW0 "Arrived on site for “burning smell and powered off” complaint. Inspected unit and found power cord melted into wall socket. Recommend customer remove and replace power cord and wall socket. Not able to diagnose, without proper power supply. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."

Near Thornberry Rd, Del Valle, TX 78617
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRS315SDHB01 Arrived on site for ice bin that is cracked. Replaced bin.

Near Cliffbrake Way, Georgetown, TX 78626
Andy  B.

Andy B.

DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site for dishwasher with dispenser issues. Tested and inspected unit and found failed dispenser. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Country Trails Ln, Austin, TX 78732
Lou S.

Lou S.

OVEN WHIRLPOOL WFE540H0ES0 "arrived on site to install previously diagnosed and ordered parts. Due to the unit taking too long to reach preheat temps, I removed and replaced the sensor and main control and tested. Unit operated as designed, job completed."

Near Hero Way W, Leander, TX 78641
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF550CDHZ01 Arrived to inspect UI not working.Confirmed the complaint and removed and replaced both UI and main control.Programmed the unit and unit tested as designed.All water lines were dry at the time of service.Job complete.

Near Jubilation Dr, Harker Heights, TX 76548
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived onnsite and tested unit for freezing in fridge. Found temps good and baffle working. Advised customer on use and care and design. All checks good.

Near Sunflower Dr, Pflugerville, TX 78660
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for no cool condition in fresh food section. Customer previously defrosted unit. Inspected thermistor, fan motor, placement, everything, and it all checked good. Found that the defrost drain was restricted causing water to back up causing fresh food evaporator to freeze and block airflow. Open drain with steamer and reassembled unit. Water connections are dry. informed manufacturer of condition and no other repairs were recommended.Andy7725927352"

Near Casa Verde Dr, Georgetown, TX 78633
Arthur B.

Arthur B.

WINE COOLER WHIRLPOOL KUWL204ESB00 Arrived onsite for customer complaint of winecooler refrigerator not cooling or compressor running. Removed control panel and found one harness connections loose. Secured connection and powered up unit. Unit now works as designed. No other issues found.

Near River Ridge Ranch Rd, Killeen, TX 76549
Joseph C.

Joseph C.

MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived on site for “no heat” complaint. Per my previous diagnosis, removed and replaced transformer. Tested unit. Unit is performing as designed."

Near Cimaizon Dr, Austin, TX 78725
Lou S.

Lou S.

WASHER KENMORE 796.29472 "arrived on site to install previously diagnosed and ordered parts. At previous service call, it was diagnosed that the gearcase and washplate needed to be replaced due to abundance of soap and calcium buildup and the gearcase was beginning to make noise. I removed and replaced the gearcase and washplate and tested. The unit operated as designed with no water leaks. Job completed."

Near Little Tree Bend, Cedar Park, TX 78613
Brandon C.

Brandon C.

WASHER MAYTAG MVWB765FW0 "Arrived on site for customer complaint of unit not finishing cycle, found error codes F0e3 and f0e5, over load and out of balance, found out customer has a part time vet clinic from home and washes a lot of rugs. I ran diagnostic test and during spin cycle, found clicking noise coming from gearcase and shaft of gearcase out of round slightly.

Near Hillside N, Austin, TX 78736
Kevin B.

Kevin B.

COOKTOP JENN-AIR JEC3536BB00 Arrived on site and inspected cooktop and found right front element has burnt out. Replaced Element and it is now operating properly, job complete"

Near Settlement Way, Gonzales, TX 78629
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL MAH3000AWW "Arrived on site to install previous diagnosed parts. Gained access to drain pump, removed failed pump and installed new. Tested unit and monitored for water leaks. All tested good and no water leaks detected.

Near Starlight Trail, Georgetown, TX 78633
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF991BOOM01 "Arrived on job to replace parts from previous technician. Replaced ice fan, control and adapter. After replacement all functions working properly. No leaks detected at time of service."

Near Bayou Bend Dr, Buda, TX 78610
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFG515S0ES1 Arrived onnsite and used manometer to read a pressure from burner. Reading inconclusive. Advised customer on findings and on continued failure symptom of gas pressure being insufficient at the burners. ; saved tckt

Near Leonardo Dr, Round Rock, TX 78665
Leonardo C.

Leonardo C.

VENTHOOD KITCHENAID KVWB606DSS1 Arrived on site to replace blower. Opened box and found damaged fan. Will order new blower W11106377 ; ordrng 1 W11106377 (BLOWER )

Near Deschutes Ct, Austin, TX 78737
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived to inspect refrigerator with power loss.Confirmed the complaint and checked the breaker box and realized the unit had a recent power failure.Corrected the issue and plugged it back in the wall and unit began cooling.All water lines were dry at the time of service.Job complete

Near Schulze Dr, Killeen, TX 76549
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for customer complaint of unit not producing ice, found broken ice maker fill tube, I replaced fill tube, unit tested good.

Near Timber Cir, Dripping Springs, TX 78620
Andy  B.

Andy B.

WASHER WHIRLPOOL WFW6620HC0 Arrived on site for washer not operating properly. Tested and inspected unit and found when pushing the power button just just says lock and turns back off. Ordering controls. Also ordering 2 man. 2 hour job. Office to schedule return trip. No water leaks present at time of service ; ordrng 1 SEENOTE (2 MAN ) and 1 SEENOTE (2 HOUR ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11322905 (CONTROL ) and 1 W11324037 (UI)

Near Indigo Waters Dr, Austin, TX 78732
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL GC3SHEXNS03 Arrived on site for refrigerator temperature issues. Tested and inspected unit and found good frost pattern on evaporator. A little snow on evaporator due to no air flow. Evaporator fan not running. Checked voltage to evaporator fan and tested good. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Portobella Dr, Austin, TX 78732
Clif L.

Clif L.

WASHER WHIRLPOOL WFW8500SR01 Arrived on site to diagnose a washing machine that is giving F1 error. Tested all parts and components and found no failures to washer at this time. Advised homeowner isssue may have been caused by a issue with incoming power during the cycle. Reset control and all is working properly at this time. No leaks were found at time of service.

Near Terrace Meadow Way, Manor, TX 78653
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on job for complaints of warm temperature in refrigerator. Found cover frozen.

Near Vista Mejor Dr, Austin, TX 78744
Andy  B.

Andy B.

WASHER MAYTAG MVWP575GW0 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Dry Creek Dr, Austin, TX 78731
Al R.

Al R.

DRYER MAYTAG MEDB835DW4 Arrived to inspect Maytag dryer with communication error.Unit wouldn’t even power on. I checked voltage at the outlet and got 124/123/247.Unit will need UI and control to complete the repair Needs more work ; ordrng 1 W11098430 (CONTROL) and 1 W11158457 (CONTROL PANEL (UI))

Near N 4th St, Nolanville, TX 76559
Jonathan  S.

Jonathan S.

COOKTOP KITCHENAID KICU569XBL00 "Arrived on site for cooktop having error code F-47. Power supply from power control board to User Interface is missing or WIDE communication error between UI and power control board or an open fuse on the filter board. Tested fuses and found opened fuse. Replaced and assembled unit. Tested operation. Found fuse failed again. Removed module control and UI, installed new. Assembled unit and programmed control. Tested all burners, all tested good."

Near Saddle Ln, Liberty Hill, TX 78642
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and found saved error codes F8E1, Found that dryer is stacked on top of washer. Call will need to be rescheduled for two technicians but one hour only.; ordrng 1 1HOURONLY and 1 W11318755 (DRAWER)"

Near Springtown Way, San Marcos, TX 78666
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Arrived to inspect side by side cooling issues.Removed and replaced the main control and UI along with the thermistor.Reassembled and unit began cooling.All water lines were dry at the time of service.Job complete

Near Jamie Dr, Belton, TX 76513
Paul R.

Paul R.

WASHER LG WM3570HVA "(DZ) Arrived on site to diagnose a washer that is shaking with a load. Performed diagnostic cycle and found basket shaking. Re,oven lid and found loose bottom right counter weight banging. Tightened counterweight. Retested and found everything working as designed. Advised to run on higher spin speeds as low can cause banging with heavy loads."

Near Oaklands Dr, Round Rock, TX 78681
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for washer not getting hot water. Performed diagnostics mode and tested on automatic cycle, found hot water working. Tested in regular wash mode. Found unit operating as designed. Spoke with customer on operation and explained that when selecting hot water wash that it will still use cold and hot to fill. All tested good, no water leaks detected."

Near Hunt Cir, Leander, TX 78641
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRX735SDBM03 "Arrived on site and found some icebuild up in container that was redirecting some of the ice maker fill. Removed ice. Previous issue. Covered by warranty. In event of continued symptoms, recommending valve and icemaker and fill spout be installed together."

Near Othello Pl, Round Rock, TX 78665
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS571CIHZ Arrived onsite for customer complaint of SxS refrigerator not making ice. Found icemaker stuck mid harvest. Removed and replaced icemaker assembly. Reassembled and found icemaker called for water. No other issues found. All water connections were dry at time of service.

Near Arabian Colt Dr, Georgetown, TX 78626
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for customer complaint of fresh food section not cooling properly, found RC evaporator was covered in ice, I replaced control board and set to basic defrost, unit tested good."

Near Windsor Rd, Austin, TX 78703
Joseph C.

Joseph C.

MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site for “no power” complaint. Inspected unit and found faulty microswitches blew out fuse and filter board. Removed and replaced upper and lower interlocks, filter board and fuse. Tested unit. Unit is performing as designed."

Near Benjamin Harrison St, Manor, TX 78653
Al R.

Al R.

REFRIGERATOR WHIRLPOOL GI6SDRXXY02 Arrived to install previously ordered part.Removed and replaced the inlet valve.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete

Near Willow Springs Rd, Killeen, TX 76549
Thomas L.

Thomas L.

WASHER MAYTAG MLE2000AYW Arrived on site for washer not spinning. Turned unit on ran unit pulled unit out took back off. Ran again can’t find anything at this time 30 day warranty all water lines are dry

Near Texas Dr, Georgetown, TX 78633
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Arrived on site for unit not cooling again. Found evap built up with ice. No error codes in diagnostics. Removed ice and evap cover, set unit to 8hr defrost and tested good"

Near Travesia Way, Austin, TX 78728
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site and replaced unit pump and motor. Advised customer on use and care. All checks good. Unit is now operating as designed.

Near N Canoa Hills Trail, Austin, TX 78717
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for noise complaint. Adjusted condenser ever coils from cabinet to prevent vibration noise,adjusted from legs,checked compressor compartment no issues in compressor compartment."

Near Roaring Falls, New Braunfels, TX 78132
Paul R.

Paul R.

WASHER WHIRLPOOL WFW9450WW00 (DZ) Arrived on site to diagnose a washer with F20 error Slow Fill code. Performed diagnostics and found F32 Pressure Switch code as well. During diagnostics found the washer was filling ultra slow from water valves. Replaced intake valve and tested. Washer now properly fills. All is working as designed. No water leaks found at time of service.

Near Carissa Cove, Austin, TX 78759
James C.

James C.

WASHER WHIRLPOOL WTW4850HW1 Arrived on site and tested operation. I found motor fault in memory. Inspected drive system and found actuator is not attached to splutch. Corrected and ran calibration. Unit tests good. Job complete

Near Panther Hollow Dr, Marble Falls, TX 78654
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "arrived on site to install previously diagnosed and ordered parts. I removed and replace the water valve at the back of the unit, the water line from the valve to the filter housing, filter housing, reservoir, tubing from water box valve to hinge, and tubing from hinge to dispenser. Tested the water dispenser and water continued to make a long drip after dispensing water. I sprayed silicone on ever water line connection and allowed to sit and the retested the water dispenser and it continued to have a long drip after dispensing. I contacted Techline and spoke to Chris and got disconnected. I called back and spoke to Kathy and advised of my repairs and issues and she advised that the customer would have to wait at least a second for the control to close the valve then removed their cup. Provided File #7725927576. I advised the customer of techlines recommendations. No water leaks observed during service, job completed."

Near Turkey Hollow Trail, Austin, TX 78717
Wesley P.

Wesley P.

DRYER MAYTAG MEDB765FC0 Arrived on site and repaired bent door. No pats needed now unit is operating as designed.

Near Expedition Way, Round Rock, TX 78665
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived on site and found unit compressor running and fans running but temps were very hi. Ordering compressor to repair.; ordrng 1 TJ90SF8404 (ACCESS VALV) and 1 W10836706 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)

Near S Heatherwilde Blvd, Pflugerville, TX 78660
Tyler B.

Tyler B.

ICE MACHINE KITCHENAID KUID508ESS1 "Arrived on site for unit not making ice and wood damage. Customer helped remove unit from counter, ran a cycle and found one of the drain hoses came off of port on drain pump due to pressure build up and not very tight. Connected and tightened hose and tetsed good. No leaks on site"

Near Mesa Dr, Austin, TX 78731
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED7000DW1 Arrived onsite for customer complaint of dryer not completing cycle and shutting off. Removed back panel and air tower and found strip of metal sitting on moisture sensor causing short time. Removed object and reassembled. Dryer now running as designed. Dryer vent clean of lint at time of service.

Near Clary Sage Loop, Round Rock, TX 78665
Robert J.

Robert J.

REFRIGERATOR GE TFX27ZPBEBE Arrived on job to replace condenser fan motor supplied from customer. After replacement test operation.

Near Moon Shadow Dr, Austin, TX 78735
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site and replaced fill tube with heater diagnosed on previous visit. No water leaks from connections at time of service, job complete"

Near Witte Rd, Kyle, TX 78640
Robert J.

Robert J.

WASHER WHIRLPOOL WTW7500GC0 Arrived on job for complaints of not draining and noise. Found gearcase leaks and wash plate locked on. Will need wash plate and gearcase to complete.; ordrng 1 CNOTE (IN GARAGE AM APPOINTMENT ) and 1 W10752283 (washplate)

Near Dovemeadow Dr, Austin, TX 78744
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for evaporator incased in ice. Defrosted evaporator,replaced harness assembly,secured thermistor to correct location on suction line using foil tape and a zip tie,installed a new cover,secured cover with four screws.

Near Single Peak Cove, Spicewood, TX 78669
Paul R.

Paul R.

DRYER WHIRLPOOL WED8000DW4 (DZ) Arrived on site to diagnose a dryer that was not powering on. Performed diagnostics and found UI was not gettin* enough voltage to stay on. Tested wall plug and power cable and found that L1 was loose in the socket and only powered on when cable was wiggled. Customer will need an electrician to repair the outlet as there is no issue with the appliance.

Near Isle of Glass St, Pflugerville, TX 78660
Wesley P.

Wesley P.

DISHWASHER FRIGIDAIRE FGHD2433KF1 "Arrived on site and found unit leaking from motor assembly, all checks good.

Near Peabody Dr, Austin, TX 78729
Andy  B.

Andy B.

DRYER WHIRLPOOL MEDC215EW0 Arrived on site for dryer not heating and getting enough air flow. Tested and inspected unit and found unit has good air flow with vent off. Tested voltage at outlet and at unit and found that L1 to ground is getting 120 volts and L2 to ground is getting 120 volts but L1 to L2 drops to 5 volts. Instructed customer on needing vents cleaned and an electrician to check voltage issues. No repairs are needed at this time.

Near W 45th St, Austin, TX 78731
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW4855HW1 "Arrived on site for customer complaint of lid lock light not lighting up. I put unit into diagnostic mode, unit locked and unlocked perfectly 10 times, I calibrated unit, all functions tested good. I instructed customer to contact us if problem continues."

Near Coyote Call Way, Austin, TX 78725
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for no cool in fresh food, found fresh food evaporator incased in ice,removed shelves found broken tabs on evaporator cover,removed cover found evaporator thermistor placed incorrectly on evaporator. Defrosted evaporator,installed new harness,secured thermistor to correct location on suction line using foil tape and a zip tie installed new cover,secured cover with four screws, changed defrost setting to basic

Near McGregor Ln, Dripping Springs, TX 78620
Luis M.

Luis M.

REFRIGERATOR LG LMXS27626S/01 "arrived on site for no cool. Pierced low side found pressure reading +40 diagnosed faulty compressor,installed a new compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered. Updated firmware on control with jig,powered unit on checked low side pressure good.

Near Emerald Oaks Dr, Austin, TX 78739
Joseph C.

Joseph C.

FREEZER WHIRLPOOL WRT511SZDM00 "Arrived on site for “frosting/condensation in freezer” complaint. Inspected unit and found cabinet to not be squared and very big gap, between cabinet and liner, at lower right portion of cabinet. Squared unit and applied sealant to gaps in lining. Unit tests good. No leaks detected, at time of service."

Near Calle Verde Dr, Austin, TX 78759
Al R.

Al R.

REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived to inspect no cooling issues.Per SP W11329116C the evaporator cover and main control need to be replaced.Due to the massive ice buildup I had the customers nanny sign a damage waiver for defrosting the refrigerator 24 hours prior to return service.

Near Eagle Landing Dr, Belton, TX 76513
Scott  M.

Scott M.

RANGE WHIRLPOOL WEE510S0FS2

Near Domain Dr, Austin, TX 78758
James C.

James C.

COOKTOP WHIRLPOOL KICU569XBL00 Arrived on site and tested operation. I found pots and pans are non magnetic. Instructed customer on pot and pan selection and to look for induction logo on cookware and ensure that the bottom of the cookware is magnetic. Job complete

Near Co Rd 200, Burnet, TX 78611
Leonardo C.

Leonardo C.

OVEN KITCHENAID KODC304ESS00 Arrived on site to test unit for lower oven not heating. Test unit and found bad tod. Replaced tod, Test unit and unit getting to 350.

Near Goldbridge Dr, Austin, TX 78745
Scott  M.

Scott M.

RANGE WHIRLPOOL WEE510S0FS2

Near Domain Dr, Austin, TX 78758
Scott  M.

Scott M.

RANGE WHIRLPOOL WEE510S0FS2

Near Domain Dr, Austin, TX 78758
Scott  M.

Scott M.

RANGE WHIRLPOOL WEE510S0FS2

Near Domain Dr, Austin, TX 78758
Scott  M.

Scott M.

RANGE WHIRLPOOL WEE510S0FS2 "Arrived on site ,replaced panel . No other issues present . Job complete ."

Near Domain Dr, Austin, TX 78758
Lou S.

Lou S.

RANGE WHIRLPOOL WFG515S0ES1 "arrived on site to install previously diagnosed and ordered parts. Due to the side trim pieces on the door breaking and screws stripping at last service call, I remodel and replaced both trims pieces and screws and tested the door. Unit operated as designed. No gas leaks detected during service, job completed."

Near Concho Creek Loop, , TX 78628
Thomas L.

Thomas L.

WASHER WHIRLPOOL WFW94HEAW0 Arrived on site for unit displaying failure codes then stopping. Failure code is slow fill. Found defective cold water solenoid. Replaced valve and tested. All water connections are dry.

Near Wolf Ranch Parkway, Georgetown, TX 78628
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "arrived on site to install previously diagnosed and ordered parts. As previously diagnosed, I removed and replaced the dual valve at the water box and the damper control. Tested the water dispenser and the valve continued to chatter but not as loud. I found that the incoming water line was not completely secured on the valve at theBack of the unit. Retested after tightening and still had chatter. I contacted Techline and spoke to Chris and advised the issue. Chris recommenced ordering a reducer as pointed it in service pointer #W10790000A. Provided File #7725926030. I am ordering the reducer kit and pex water tubing. No water leaks observed during service.; ordrng 1 8212547RP (tube-water) and 1 W10786952 (valve)"

Near Cedar Mound Pass, Cedar Park, TX 78613
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site and found unit operating as designed. Unable to replicate symptoms. Only potential cause of door corner leak was oversudsing from pods. Advised customer and made some minor adjustments in seal to prevent further leaks.

Near Maurine Dr, Round Rock, TX 78665
Wesley P.

Wesley P.

DISHWASHER IKEA IUD7555DS3 Arrived onsite and found debris clogging hose. Cleared some and advised that vinegar should be drained through to clear line. All else checks good.

Near Springbrook Rd, Pflugerville, TX 78660
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS315SDHB02 "Arrived on site and inspected refrigerator and found cardboard rear cover is vibrating against condensor fan shroud. Straightened shroud and noise has stopped. No water leaks detected at time of service, job complete"

Near Henbit Ln, Lockhart, TX 78644
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KRFC302ESS00 "Arrived on site for unit frosting in freezer . Unit was off and defrosted . Found rails failing ,not allowing door to close properly and letting air in. Ordering rails . Call to set return visit . No water leaks detected at time of service . ; ordrng 2 WP13055901 (slide)s"

Near Burnet Rd, Austin, TX 78758

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