"Arrived on site to test unit for oven and microwave not heating properly. Also for LH trim peice damaged. Recommend oven control, oven sensor, microwave control, switch harness and trim peices. Was given autho for trim peices J1DOVZ1WP1. Recommend 2man and 2hours. Office to reschedule. ; ordrng 1 W11235457 (LH trim) and 1 W11235458 (RH trim) and 1 W11448961 (Control) and 1 WPW10260060 (Control) and 1 W11598120 (Oven sensor)"

"Arrived on site for a washing machine that is not spinning out clothes. Inspected unit and work area. The customer advised that they ran a quick wash.Cycle two times in a row that did not spin out and they also ran a normal regular cycle that didn't spin out as well. They said in the middle, they ran a bulky load that did spin out. However, they advised that they did not know necessarily what was wrong with the washer, but they were having consistent issues. I checked the normal quick wash cycle and found it on no spin, indicating no final spin. I also checked the normal regular cycle and found the same spin setting. I ran through different cycles and found spin setting on on every other cycle. I ran the unit through diagnostics and did not find any stored error codes. I ran the unit on a quick wash.Cycle with clothes in it on a high speed spin. I found the unit, complete the entire load and spin at the end of the cycle. The unit is working and operating as designed. Call complete. No parts were installed."

Arrive on site to install previously diagnosed part. Inspected uni and work area. I replaced the wash motor and tested the unit. I found the unit working and operating as designed with no leaks present during operation. Call complete. W11613479.

Arrived on site to test unit for constantly draining. Tried canceling multiple times but unit would enter drain after about 10 seconds. Replaced control(W11607637) and completed diagnostics with no issues. Unit is now working as designed. No leaks detected. Job complete.

Arrived on site for poor washing performance and not drying at all. Ran diagnostics got 7-1 error code . Found elemnt has failed and burned out . Replaced element W10518394. Reran diagnostics all checked normal. No water leaks detected at time of service . Job complete

"Arrived on site to inpsect wall oven displaying error code F9E0 (mis wire). Upon further inspection, I found that the error code was presenting itself and would not allow a cycle or an operation to execute. I attempted to power cycle and clear the code however the code kept returning. I gained access to the junction box and verified that there is proper voltage and wired correctly. I replaced the control per tech manual guidlines and tested the unit. The unit is now operating as designed W11448962 vacant unit, no one on site to sign."

"On arrival verified complaint of unit having no power, no function visual inspection of the unit shows that the light is on inside the drum unit is receiving correct power at the outlet. Further inspection shows that the main control is sending voltage to the u. I but UI is not lighting up. Replace console and unit is now functioning correctly. Job complete installed w11413566"

"Arrived on site for unit not starting. Upon arrival, started unit and nothing happens. Latch does not lock and drum does not spin. Checked error codes and found F7E9 locked rotor, F8E1 valve failure, F0E5 off balance, F0E2 over suds and F5E2 lock failure. Ran diagnostics and all components work except the spin. Checked Motor resistance and found 14.6 ohms all around. Proceeded to replace W11322883 control. Ran diagnostics and passed with no issues. Ran 2 consumer cycles and passed with no issues. Unit is functioning as designed. No water leaks detected at this time."

Arrived on site for filling when off. Upon arrival inspected unit. Supply water is turned off. As soon as water is restored unit begins filling on its own. Need to replace fill valve. Replaced valve W11684258. Test unit and is operating as designed. No leaks present. Job complete

"Arrived onsite for sealed system repair. During disassembly found lines fluded with oil. Oil was not dark and drier beads were still white. Flushed unit witn 250psi nitrogen until oil stopped. Replaced compressor and pulled extended vacuum. Replaced compressor, drier and access valve. Vacuum held. Charged per spec and tested. Unit is cooling. Advised customer to give minimum 48 hrs for temperature to stabilize. Customer will need to monitor cooling due to prior running condition."

"Arrived on site for leaking. Upon arrival inspected, noticed tub leaning towards the back. Found right rear suspension is not connected to tub. Reinstalled suspension and leveled tub. Unit is operating as designed. Job complete"

Arrived on site to test unit for gas smell when oven in use. Found when burner is igniting only half of burner tube is igniting while other half is releasing gas. Adjusted air damper and showed customer difference. Unit is now working as designed. No leaks detected. Job complete. Sr7741176697

"Arrived on site to test unit for excessive shaking, tested unit found no issues with gear case but suspension are really jumpy causing unit to shut off, replaced suspension and tested unit is now running as designed no leaks detected job complete installed W11130362"

"Arrived on site to install W11626107 heater, w11629268 evap thermistor, w11752963 hv control, w11626124 ic3 maker, w11630597 defuser(damper comes with defuser). On arrival reconfirmed issues and I stalled parts. Informed customer to allow 24hrsto stablize temps and 48 hrs to fill ice bin. Call complete"

"Arrived on site for unit not filling with water. Upon arrival, ran diagnostics and passed with no issues. No stored error codes found. Customer stated during most cycles, clothing items will not soak during the prewash. Proceeded to insert strike to the latch to see inside tub and found adequate water entering the tub. Advised customer to try different settings like soil level and deep fill. Customer agreed. Unit is functioning as designed. No water leaks detected at this time. No parts needed"

"An arrival verified complaint of unit only uses hot water during a cycle. Grand diagnostic cyclone confirmed. Both water valves are working correctly. When running quick cycle on tap cold, the unit is still sent hot water. Replace the attempt switch and reverify. Quick cycle is now using cold water on tap cold Ran quick cycle on warm and verified. Both cold and hot valves are cycling correctly. Job complete installed w10859568"

"Arrived on site to inspect refrigerator not making ice. Upun further inpsection, I observed the error code E5. I then checked the function of the ice maker and it successfully ran a harvest. I found an air gap at the back of the ice maker adapter. I ran test 36 and foundd them ice box fan not running. I ran a fill test and also heater test and both are operating fine. I replaced the ice box fan and corrected the gap. I also secured the heater better on the fill tube and applied aluminum tape to insulate. I found that the right RC gasket has a tear and will need to be replaced. I am ordering the gasket and scheduling for 3/25. No water leaks observed during service. W10846057 W10846539; ordrng 1 W10846057 (Gasket)"

Our rival verified complaint of unit. Not allowing cycle to start per previous diagnosis replaced the wiring harness confirm function of the unit job complete installed w11507732

Arrived onsite for unit giving long drain error. Found drain pump only humming but not moving water. Replaced pump. Tested and unit is now functioning properly. No leaks present at this time. Job complete

"Arrived on site for no heat microwave . Found loose mounting screw on interlocks allowing some play on micro switches . Tightened down screw . Ran microwave heating test twice , water is heating up per wp specs . No parts installed . Job complete"

Arrived onsite for door not staying closed. Found latch assembly worn. Replaced latch and tested. Unit is functioning properly. Customer tested and approved. Job complete

Arrived on-site for dishwasher continuously Running and not heating as well per customer on arrival. Onarrivla i found f7e1 in diagnostic and then found neutral element wire disconnected from element. Reconnected unit and found element pulling 8 amps and working as designed i instructed customer to allow diagnostic cycle to run until fully co pretend to reset error code and instructed on rinseaid as well. Found unit working g as designed with no leaks. No parts installed call complete

"Arrived on site for unit leaking water. Upon arrival, found unit flashing F8E4. Cleared code and proceeded to inspect drip pan and found water. Proceeded to run diagnostics and found no issues. Unit could have potentially leaked from the heater gasket. Proceeded to replace W11537778 heater and tested unit multiple occasions. Unit did not leak. Special project S17304 applied. Unit is functioning as designed. No water leaks detected at this time"

"Arrived on site to inspect ice machine not making ice. Upon further inspection, I found the unit very warm and the front panel was hot. I pulled the unit out and tested in diagnostics and found the condenser fan is not functioning. When I gained access to the fan, I found harness was not connected. I reconnected the harness and retested and the unit is operating as designed. Once I had the unit reassembled, I retested in a normal mode and found the fan was not coming on again. I gained access to the fan and removed and replaced the fan motor and retested. Unit is operating as designed. Reassembled the unit and put it back in its space and retested and unit continues to operate as designed. No water leaks observed during service, job completed. W11613295"

"On arrival verified complaint of door not level. On arrival unit was on and to hot to touch. Customer states unit has previously burned her for touching surface during oven use. Seequick pic. Confirmed cabinet, surface glass, and control panel are all to hot to touch without injury at this time. Spoke to safety they did not provide an SR. Documented safety SOG photos see quick pics and then spoke TL to document per safety request.7741195935 will need to return when unit is cool to inspect unit insulation and any other issues we might find then report to TL and safety. Reschedule for 3/26 Spoke to service. Service to order potential parts. ; schdld next appmnt for 3/26 WED !"

"Arrived on site to install previously ordered parts. Had to drill out rusted burner head screws. Replaced bulb W10888170 and socket W10856866 and light now operates. Replaced LF and RF burner heads WPW10515455, LF W11028738 and RF W11050487 holders, both caps WPW10183368, used 8 screws WP3368921. Test unit and LF and RR burners operate correctly. LR flame is too high and only getting partial flame from FR. Also found 1 knob completely broken and other 3 are failing. Need to order LR and knobs and return with FR valve. Office to reschedule.; ordrng 4 WPW10339442 (Knob)s and 1 W10861716 (LR valve)"

Arrived on-site for oven making noise. Found oven in cool down mode when I arrived. This is the noise the customer was concerned about. Explained that this is normal for this model. No parts used.

"Arrived on site for a washing machine that is continuing to run after the cycle completes. Inspected unit and work area. The customer explained that four out of every five washes, the machine runs after the cycle has finished and they know that because the clothes aren't wet at the ned but the machine continues to run. They have to manually shut it off in order to stop the load. They advise that one out of every five will run and complete without any issue, but they're consistently having issues with the machine. I ran the unit through diagnostics and found an F3 E1 (pressure system fault) error code. I blew through the pressure hose and did not find any obstructions. Ordering the control and the office will need to contact the customer about a return date due to limited parts availability.; ordrng 1 W11603810 (Control)"

"Arrived on site for a dishwasher that is leaking. Inspected unit and work area. The customer advised that the innet leaks from the left-hand side of the door every time it runs and will, start leaking within 10 minutes. I checked the door gasket and found the door gasket was worn, potentially causing the issue. I replaced the doorgasket and ran the unit through normal washing for 10 minutes and started to see the unit leak on the left side. I popped off the outer door and as soon as I did, I found water stuck inside of the vent, overflowing out of the top of the vent and onto the floor. I removed the vent cover and found all kinds of food and paper debris inside of the vent. I cleared out the vent and tested the unit again for over ten minutes. I found no further leaks present during operation and found the vent releasing the water back into the tub. Call complete. WPW10509257."

"Arrived on site. Powered unit on,water filled pan during drainage external drain power cycling while draining and resetting unit,replaced defective external drain pump,ran water through unitwater draining correctly no leaks,reassembled unit,ran a normal cycle waited ice slab forming on evaporator plate. W11539855"

Arrived onsite for unit squeaking upon further inspection i used repair kit 4392065 ran test cycles unit is working as designed

Arrived on site to test unit for LH deli bin falling off. Noticed bin was preventing LH RC door from closing properly. Adjusted bin and inserted properly. Unit is now working s designed. Job complete.

"Arrived on site to test unit for not working properly, customer stated that the unit still has no gas connection outside, explained to customer that we do not do anything if it not related to the appliance, advised customer to get gas company out, get the gas connected make sure pressure is tested at the wall valve and if unit is still having issues then call us, at this time job complete no parts installed"

"Arrived on site for washer stuck in drain mode . Ran diagnostics got 1-1,8-1,7-1,3-1. Tried doing start button reset .unit is still going into flood mode . Ordering control . Call to set return . Maintenance not on hand to sign ticket . ; O-emld tckt"

Arrived on site for ice inside freezer. Upon inspection found ice build upbat the ice maker supply line took pictures. Notified supervisor. Customer complaints is unit making noises this is coming from ice falling on evap fan . De thawed unit and shut off water to unit. Ui not responding when trying to call for water ordering ui and new ice maker. Office to reschedule no leaks present at this time ; ordrng 1 W11700250 (Icemaker) and 1 W11518204 (UI)

"Arrived on site to test unit for console pilling. Found damaged console, relaxed console test unit and unit test good job complete. W11460908. No one here to sign"

"Arrived on site to test unit for not dispensing water, tested unit found that water is dispensing and bin full of ice, customer was concerned about a red light on the UI would not go off, explained to customer that it's a light that tells you the filter needs to be replaced, showed customer how to reset it and replace the filter, unit is running as designed no leaks detected job complete no parts installed"

Arrived on site to repair previously diagnosed issue wire harness repair. Repaired broken wire using terminal block repair kit truck stock. Made repair however customer does not have proper 240 outlet to test unit. Informed customer should be good to go but if they wanna test would have to get proper cord or proper outlet customer agreed. No parts used job completed

Arrived on site for ui not responding. Upon arrival unit had power led lights responding control work8ng. Put into diagnostics checked for error codes no errors codes displayed. Ran a test cycle unit completed test cycle. Unit is functioning properly and as designed to. Informed the builderunit is working. No leaks present at this time job completed

MVWC465HW2 Arrived on site for a washer shaking excessively. On arrival client stated when I was at their home last time product worked then a couple days later it was shaking again. I did not notice washer was off balance and further inspection found drum damaged. I ordered parts needed to fix issue onec and for all. Reports will be needed. Office to reschedule as soon as possible please. No water leaks visible from main water supply. ; ordrng 1 W11498797 (Control board) and 1 W11172199 (Basket) and 1 WPW10402178 (Retainer) and 1 W11217817 (Suspension) and 6 WP8533953 (Screws)s

"Arrived on site to install ice maker w11700250 from job#443001. On arrival installed part tested and found unit working as designed with no leaks, and informed customer It would need three days to fill the bucket up.Call complete"

"Arrived on site to test unit for not dispensing ice, tested unit found ceased auger motor, replaced and tested unit is now running as designed no leaks detected job complete installed W11202789"

Arrived on site to test unit for left front and rear Burners not working. Test unit and found shorted switches willOrder left front and left rear switches and elements rescheduled for ; ordrng 1 W11396792 (LR Element) and 1 W11396790 (LF element) and 1 WP3148952 (LR switch) and 1 WP3149400 (LF switch)

Arrived onwite for upper rack wheels falling apart. Ordering wheels to repair. Ordering dispenser duento broken cap. No parts. ; ordrng 4 WP99003149 (Wheel mount)s

Arrived on-site for unit not draining. Installed harness(w11643701) ran factory test and quick wash. Unit is working as designed.

Arrived on site to test unit for light bulb broken. Found light bulb had come off socket. Replaced light bulb test unit and unit test good job complete.

"WMH31017HS10 Arrived on site from previous visit to install parts. I installed wireharness, fuse, and motor turn product powered on but the turn motor is defective ordering new one and already scheduled for 3/28/25 thats what day client is available returning parts just in case needed.; ordrng 1 W10642989 (Motor turn)"

"Arrived on site to inpsect wall oven displaying error code F9E0 (mis wire). Upon further inspection, I found that the error code was presenting itself and would not allow a cycle or an operation to execute. I placed the oven into diagnostics and observed the error for relay board. I cleared the codes and attempted to power cycle and however the code kept returning. I gained access to the junction box and verified that there is proper voltage and wired correctly. I replaced the control per tech manual guidlines and tested the unit. The unit is now operating as designed W11448962 vacant unit, no one on site to sign."

WED5100HC3 Arrived on site for a dryer not drying. On arrival verified dryer not drying but also many other issues product making loud nosies when spinning and the d9or d9esnt cl9se all the way . Ordering parts needed to fix issues. Office to reschedule for client. Returning parts will needed. ; ordrng 1 W11549461 (Motor) and 2 W11568982 (Hinges)s and 2 W11551301 (Door hinge)s and 1 4392067RC (Roller kit) and 1 WP697772 (Blower wheel)

"Arrived on site replaced right hand door and nameplate LW10912075, W11223753. No other issues found . Per office no money collected at visit . No water leaks detected at time of service. Construction not on site to sign ticket . Job complete"

Arrived on-site for unit not turning off. Checked for error codes but found none. Tested unit in bake and broil. Both functioned as they should. Advised customer that the fans will run after use until the oven is a certain temperature. No parts used. Called safety sr#7741179829.

Arrived onsite for fresh food produce occasionally freezing. Found freezer set to negative 6. Adjusted temps setting to optimize and advised customer on theory of operation for loading and diffusing of cold air blast. No parts.

Arrived on-site for refrigerator not making ice on arrival. Confirmed failure and found ice maker broken. ordering W11700250 ice makerand rescheduled customer er for end of day 03-21-25; ordrng 1 W11700250 (Ice maker)

Arrived on site to install previously diagnosed part. Inspected unit and work area. I replaced the wire harness and tested the unit. The unit began to work and operate as designed. Call complete. W11568984.

"Arrived on site to test unit for not dispensing water, tested unit found water reservoir is frozen, inspected freezer and found unit is not going through entire defrost cycle and customer at times will get water to dispenser, do to a defrost issue, will need to replace, Control, UI, evaporator fan, bi-metal and damper do to loud grinding noise coming from it, ordering parts,2 hours, customer will unplug unit 2 days before our arrival, rescheduled for 3/28; ordrng 1 W11551372 (Harness with bi-metal) and 1 WP2315549 (Evaporator fan) and 1 W11239666 (UI)"

"Arrived on site for a refrigerator that is making noises when it is cooling. Inspected unit and work area. The customer advised that there seems to be a slight tapping noise happening from time to time. When the unit is cooling and that it'll go away and come back. They advised that they initially thought it was a fan but realize that it wasn't making it in a successive order that would indicate a fan. The customer advised that the sound has now gone away so they cannot replicate it. I checked behind the unit and found that the danger tag on the power cord was the cause of the issue. I explained to the customer that the air pulled in from the condenser gets pulled in from the front and then blown out of the back, which can cause those power cord tags to flap a little, causing the tapping noise. The unit is working and operating as designed. Call complete. No parts were installed."

"Arrived on-site to test the oven for intermittent breaker tripping. Turned the oven on to 350?F, and it preheated correctly without tripping the breaker. The customer mentioned that the oven had worked fine the previous day but tends to trip the breaker when it hasnt been used for a while. Unable to duplicate the issue during the visit. Performed a burnout test on the unit as a precaution. Job complete."

"Arrived on site for dispenser line in freezer door freezing. Removed defective door,installed a new freezer door transfered all parts from original door to new door,powered unit on tested water dispenser unit working as designed.w11633382"

Arrived on-site for unit only working in quick wash. Found unit does work in all modes but you have to push the buttons very hard. Ordering console(W11647669) for return visit. ; ordrng 1 W11647669 (Console)

"Arrived on site for unit not working. Upon arrival, tenant was not home and unit was unplugged. Plugged in unit and immediately drain pump will run. Calibrated unit and now drain pump stopped and LED lights on display came on. Check errors and found F2E1 stuck button, F8E1 long fill, F1E1 main control fault and F3E1 pressure system fault. Cleared codes. Ran diagnostics and passed with no issues. Waited and monitored unit and standby and did not initiate pump. Unit is functioning as designed . No water leaks detected at this time. No parts needed"

Arrived onsite for unit making screeching noise upon further inspection found bad gearcase replaced Gearcase & slider W11449841 W10734521 unit is working as designed no leaks observed during service

Arrived onsite for unit making rattling noise upon further inspection ran test cycles could not duplicate noise customer states noise was coming from the door advised customer to do a recording if it happens again also ran unit 10 minutes on normal cycles unit is working as designed

Arrived onsite for unit it not dispensing detergent and console lagging. Tested and found detergent drawer blocked. Replaced and tested and now dispensing properly. Also Replaced console. Unit is now functioning properly. Job complete

"Arrived on site to inspect range back panel loose. Upon further inspection, the builder demonstrated their complaint by grabbing the left side of the control panel and moving the panel back and forth. Some movement is normal, but what he did was too much movement. Before removing the cooktop, i found some scratches on the front left corner of the cooktop. I removed the cooktop to gain access to the panel mounting screws and found they were not fully secured. I tightened the screws and tested the movement on the panel and it is secured as designed. Builder left before I could get them to sign for the receipt. Tested the cooktop and oven and unit is operating as designed. No gas leaks detected during service, job completed."

"Arrived on site to inspect the center burner not igniting correctly. Tested the unit and found an incorrect burner cap installed. Replaced the burner cap, tested the unit, and confirmed it is functioning properly. Job complete."

Arrived on site for door catching when opened all the way . Found toe kick was installed incorrectly . Flipped panel and reinstalled. Door is now opening and closing properly . No other issues found . No water leaks detected at time of service. Job complete No parts installed .

Arrived on site to inspect the unit for a heating issue. Placed the unit in diagnostic mode and found no error codes. Verified that the heat pump is functioning properly. Advised the customer to use rinse aid to improve the drying cycle. Job complete.

"Arrived on site for a washing machine that is not draining. Inspected unit and work area. The customer advised that she can hear the drain pump running, but water is just not draining out of the drain pump. I still found water inside of the basket on arrival and attempted to run the unit through a drain. I did hear the drain pump running, but no water was coming out of the drain pump. I removed the drain pump and found the impeller broken off of the motorshaft, causing the issue. I replaced the drain pump and tested the unit. The unit began to work and operate as designed. Call complete. W11396717."

"Arrived on site for a defective compressor. Replaced compressor, vacuumed system down unit kept vacuum recharged system to manufacturer spec powered unit on checked low side pressure good. No one available for signature W11547313,wpw10143759,w11506635"

"Arrived on site to install previously diagnosed and ordered part. I gained access to the heater housing and while gerring the new heater installed, it became damaged. Also the other heater became damaged while attempting to replaced the first heater. I am ordering both heaters. Office to schedule return service. WPW10510203 x2. WP8184837 x2; ordrng 2 WPW10510203 (Heater)s and 2 WP8184837 (Heater element)s"

"Arrived onsite for customer having concerns about door sealing due to door alignment and insulation showing. Called techline for documentation, spoke to George SR#7741193136. Sent pics. Leveled unit to correct alignment. Door is sealing. Tech defined insulation as cosmetic. Unit is functioning properly. Job complete"

"Arrived on site to inspect washer not able to start a cycle and close door alert. Upon further inspection, I found that the door strike had broken from normal use. The broken strike was preventing the washer from locking and starting a cycle. I replaced the strike and tested the washer. The washer is now operating as designed. I advised the customer on proper detergent usage. W11457841"

Arrived on-site for burner not working. Found harness broke at burner. Repaired harness and turned burner on. Unit is operating as designed no parts used.

"Arrived on site to inspect refrigerator dispensing water. Upon further inspection, I found that water from the dispenser was very restricted. I removed the filter and i found that the water was now dispensing without issue with good water pressure. The filter has failed and will need to be replaced. The customer will provide the filter. No parts installed. No water leaks observed during service."

Arrived on-site to install ordered parts. Installed control(w11087207) and pump(w11087376) cycled unit and everything is working as designed.

"Arrived on site for continued issues of not agitating. Upon arrival, ran diagnostics and get error code F0-E3 over load. Ran automatic test cycle and confirmed issue. Of not agitating but also found squeaking at beginning of spin. Raised unit to inspect lower components. Found small amount of oil running down gearcase shaft. Also found top of cam has shears off and lots of signs cam was rubbing gearcase. Replaced gearcase W11449840, cam W10721967, actuator W11481722, and wash plate W11510461. Test unit and is operating as designed. No leaks present. Job complete"

"Arrived on site to replace previously diagnosed door lock, replaced and tested, unit is now running as designed no leaks detected job complete installed W11565030"

Arrived on-site for control problem. Found unit not responding at all power is good to UI. Installed UI(w11460962) cycled unit and everything is working as designed

"Arrived on site to inspect range tripping breaker. Upon further inspection, I found the unit installed properly and the breaker is a 50amp GFCI. I tested the unit on Bake at 350 degrees and after the unit had cycled twice through bake element and the broil element cycled on the a second time, the breaker tripped. Per service pointer W11490386, I removed and replaced the bake and broil elements and main control. I disconnected the ground wire from the chassis and performed a burnout at 500 degrees on Bake. Once the unit reached preheat setting, I reconnected the ground wire to the chassis and performed another burnout on Bake at 500 degrees and allowed the unit to continue heating for approximately 35 minutes. I tested voltages, amp draws, and ohms during this time. Voltage reading at the terminal block, element and broil elements was 247V. Bake amp reading was 10amps and broil was 14amps. Both the broil and bale elements were within manufacturer specs for ohms readings. I contacted techline and spoke to Leon and advised of the complaint, my findings and repairs. Leon documented the info and provided SR#7741192059. I contacted Safety and advised of the issue and repairs and the techline SR number. Safety provided their SR#774119246. Email was sent to Safety with photos attached. Unit is operating as designed. Job completed. W11182108, W10856603, W11696067 No one available to sign for receipt."

"Arrived on site to install previously diagnosed and ordered parts. Upon arrival, i found the unit unplugged and when I gained access to the rear of the unit, I found dye and oil under the compressor. Using my UV black light, I found where the refrigerant had leaked out from the condenser line at the compressor as there was a large amount of debris and oil on and around the line and compressor. I evacuated the remaining refrigerant and cleared the system with nitrogen. I then removed and replaced the compressor, UV dye drier and access valve and cleaned the debris from the unit. Checked for leaks using the nitrogen at 200psi and found no leaks present. Vacuumed the system down to -30/0 for approximately 30 minutes to clear all contaminates from the system. Installed 41oz of R600 refrigerant and allowed it to equalize, then plugged the unit in and rechecked for leaks and monitored cooling. I found no leaks and the unit is operating as designed. I recommended that the customer allow the unit to cool for at least 24-48 hours before placing food items inside. No water connections to the unit and no leaks observed during service, job completed. W11370574, WPW10143759, W11506635"

"F7E6 F0E5 NTW4516FW3 Arrived on site for a washer making knocking sounds. On arrival I ran diagnostic and found error codes F7E6 motor fault and F0E5 off balance . I replaced splutch cause it was worn out the actuator, belt and motor . I calibrated then tested in test mode product working great. I tested in customer mode on drain and spin product works as it's designed no water leaks visible from main water supply. I recommend to client to not over load it with animal beddings ."

"Arrived on site for a dryer that is making abnormal sounds during operation. Inspected unit and work area. The customer advised that it sounded like the drum was about to explode inside of the drier when they ran it. But that it would run through a cycle. I confirmed the customer's complaint and disassembled the unit. I found a metal bead stuck in between the felt liner on the front side. I checked all rollers and idler, pulley and found all spinning freely. I removed the bead from the felt liner and reassembled the unit. I tested the unit and found the unit working and operating as designed with no abnormal sounds present. Call complete. No parts were installed."

Arrived onsite for unit not keeping items solid. Ice cream was soft. Checked for leaks and found no evidence of leaks. Disassembled evaporator compartment and foundevaporatorwith 3/4 frost pattern. Appears to be a low charge. Bumped charged and frost pattern improved. Customer will monitor ofer 48 hrs also compressor operating at .88amps. Job complete

Arrived on site for wall ov3n not responding to input at ui panel per customer on arrival. Upon further inspection I found ui panel bad and replaced it with w11659257. Tested and found oven fully responsive and working as designed. Call complete.

Arrived onsite for unit leveling upon further inspection found dent at top rh door ordering parts Rh door W11436604. Nameplate W11223753 office to schedule when parts arrive i did level the unit unit is working as designed ; ordrng 1 W11436604 (Rh door) and 1 W11223753 (Nameplate)

Arrived onsite for unit having gas odor in oven upon further inspection found no evidence of gas smell in oven there is a spillage black in the bottom of the oven it is causing a little bit of a smell i advised the customer once she cleans.The smell Should go away unit is working as designed

"Arrived on-site to test the unit due to a reported noise during the drying cycle. The customer provided a video of the noise, which revealed a humming sound from the vent fan. Replaced the vent fan, tested the unit, and confirmed it is now operating properly. Job complete."

"Arrived on site to test unit for not working properly, tested unit found it has power and the motor is engaging, but no water coming in, tested valve and found it getting 120vac but not energizing will need to replace valve to fix unit, ordering parts rescheduled for 3/28; ordrng 1 W10844024 (Water valve)"

"Arrived on-site to inspect the oven for ignition issues. Tested the unit and confirmed it was not igniting in bake mode. Upon further inspection, removed the bottom drawer and found the metal racks positioned too high, making contact with the igniter and causing a short. Turned the oven on with the drawer open, and the unit ignited immediately. Job complete. Advised customer to remove racks"

"Arrived on site to test unit for gas leak, customer stated that they been using the Range since last service with no issues and builder made the call to safety so we can come and follow up, inspected unit found everything running within spec no new issues known at this time, called safety and documented, no further repairs are necessary SR#7741104525, no leaks detected job complete"

"Arrived on site to repair previously diagnosed issue upper rack adjuster not functioning properly. Replaced upper rack adjuster, position adjuster, tether clips, upper rack and clip. After repair tested new rack unit is now functioning properly and as designed to. No leaks present at this time job completed"

Arrived on site replaced dented door replaced door and tested. Unit is functioning properly and as designed to job completed

"Arrived on site to install previously ordered and diagnosed parts per previous technician. Upon starting repair, I found that the tub has a defect. The air dome is open on the bottom and will not work. I will need to reorder the tub and have parts confirm that tub is correct. Office to schedule return service. W10324648; O-emld tckt"

Arrived onsite and repaired by replacing the inverter. First test had the low thrum that can accompany an out of range non functioning inverter. Replaced the inverter. Unit is now operating as designed. Demonstrated performance to customer. All checks good. W11672685

"Arrived on site to test unit for oven and microwave not heating properly. Also for LH trim peice damaged. Recommend oven control, oven sensor, microwave control, switch harness and trim peices. Was given autho for trim peices J1DOVZ1WP1. Recommend 2man and 2hours. Office to reschedule. ; ordrng 1 W11235457 (LH trim) and 1 W11235458 (RH trim) and 1 W11448961 (Control) and 1 WPW10260060 (Control) and 1 W11598120 (Oven sensor)"

"Arrived on site for a washing machine that is not spinning out clothes. Inspected unit and work area. The customer advised that they ran a quick wash.Cycle two times in a row that did not spin out and they also ran a normal regular cycle that didn't spin out as well. They said in the middle, they ran a bulky load that did spin out. However, they advised that they did not know necessarily what was wrong with the washer, but they were having consistent issues. I checked the normal quick wash cycle and found it on no spin, indicating no final spin. I also checked the normal regular cycle and found the same spin setting. I ran through different cycles and found spin setting on on every other cycle. I ran the unit through diagnostics and did not find any stored error codes. I ran the unit on a quick wash.Cycle with clothes in it on a high speed spin. I found the unit, complete the entire load and spin at the end of the cycle. The unit is working and operating as designed. Call complete. No parts were installed."

Arrive on site to install previously diagnosed part. Inspected uni and work area. I replaced the wash motor and tested the unit. I found the unit working and operating as designed with no leaks present during operation. Call complete. W11613479.

Arrived on site to test unit for constantly draining. Tried canceling multiple times but unit would enter drain after about 10 seconds. Replaced control(W11607637) and completed diagnostics with no issues. Unit is now working as designed. No leaks detected. Job complete.

Arrived on site for poor washing performance and not drying at all. Ran diagnostics got 7-1 error code . Found elemnt has failed and burned out . Replaced element W10518394. Reran diagnostics all checked normal. No water leaks detected at time of service . Job complete

"Arrived on site to inpsect wall oven displaying error code F9E0 (mis wire). Upon further inspection, I found that the error code was presenting itself and would not allow a cycle or an operation to execute. I attempted to power cycle and clear the code however the code kept returning. I gained access to the junction box and verified that there is proper voltage and wired correctly. I replaced the control per tech manual guidlines and tested the unit. The unit is now operating as designed W11448962 vacant unit, no one on site to sign."