Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8729 customer reviews

Andy  B.

Andy B.

WASHER WHIRLPOOL WTW5000DW1 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Nightshade St, Austin, TX 78728
Jonathan M.

Jonathan M.

WASHER AMANA NTW4516FW3 Arrived on site for washer that would not start. Inspected unit and work area. Placed unit in a regular wash cycle and noticed the lid would not lock and would not start. Placed unit into service diagnostics and found no error codes. Ran service diagnostic auto cycle and unit worked as designed. Placed unit back into a regular wash cycle and the unit began to work as designed. Call complete.

Near Pewitt Dr, Waco, TX 76706
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG525S0HV0 "Arrived on site to replaced door and panel, per last visit we replaced door and panel, tested all function, tested correctly. Complete"

Near Palm Cir, Austin, TX 78741
Richard P.

Richard P.

OVEN WHIRLPOOL WOS51EC0AS02 Arrived onsite for the oven not working. During testing found that the fuse was blown. Replace fuse and oven tested good. Complete

Near Ancient Oak Way, San Marcos, TX 78666
Jonathan  S.

Jonathan S.

DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site for dishwasher not drying dishes. Inspected unit and work area. Found no rinse aid in dispenser. Performed diagnostics mode and found no fault codes. Measured incoming water temperature and found within range. Tested amp to element and found at 6.5 amps. Tested heater at end of test mode and found working. Spoke with customer on rinse aid and user care guide. All tested good, no water leaks detected durning service."

Near Liberty Hill, TX 78642
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL GSC25C6EYY02 Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker arm frozen into cubes due to a short cycle. Reset icemaker arms and thawed the fill line. All is working properly at this time. No leaks were found at time of service.

Near Cathedral Mountain Pass, Georgetown, TX 78633
Kevin B.

Kevin B.

WASHER MAYTAG MVWB765SW "Arrived on site and inspected washer and found customer has video of it making a squealing noise at the beginning of the cycle. Ran all functions in manual diagnostic and ran test 51 and 52 and could not duplicate noise. Failed washer through the manual diagnostic cycle higher than it would normally while cycling agitator and it did not make any noise. Discussed loading with customer to see if making an adjustment could remove tension from agitator that may cause noise. Requested that customer take more video if situation happens again. No water leaks from connections at time of service, job complete."

Near Currin Ln, Austin, TX 78748
Lou S.

Lou S.

DISHWASHER KITCHENAID KDFE104DSS3 "arrived on site to inspect dishwasher leaking. Upon further inspection, the customer advised that the unit is leaking from underneath and they have been putting a cookie sheet under the unit to catch the water. I placed the unit in diagnostics showing error code F9E1-diverter lost position. Cleared the code and continued with testing. Approximately 30 seconds after the water dispensed into the tub and the motor came on, water began to leak from the diverter area. I turned the unit off and turned the drain pump on to get the water out of the unit.. I removed and replaced the sump/motor assembly and retested and the unit operated as designed with no leaks. No water leaks observed at the end of service, job completed. I took several photos of the damage to the floors and left the defective part with the customer for insurance purposes."

Near Genessee Cove, Lago Vista, TX 78645
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW4950HW1 Arrived on site for washer with loose panel. Tested and inspected unit and found loose control panel. Removed part and made adjustments. Tested unit and all operations are normal. No water leaks present at time of service.

Near Shoal Creek Blvd, Austin, TX 78757
Tyler B.

Tyler B.

REFRIGERATOR KENMORE 795.72063.112 Arrived to inspect unit with stuck paddle. Was not able to duplicate issue at time of service.

Near Oak Creek Dr, Austin, TX 78727
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW560CHW0 Arrived onsite and found unit needs to be leveled and internals checked for sudsing residue. 2 man needed due to stacked in tight closet. Dryer repair scheduled. Please set for return same day. Office to reschedule. ; ordrng 1 2MAN

Near E 6th St, Austin, TX 78702
David  Z.

David Z.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to install previously diagnosed parts. Installed new door due to scratches. Retested unit and all is working as designed. Call complete.

Near Guadalupe St, Austin, TX 78701
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onnsite and replaced scratched door handles. All checks good. Unit is now operating as designed.

Near Guadalupe St, Austin, TX 78701
Paul R.

Paul R.

REFRIGERATOR JENN-AIR JFI2089AEP0 Arrived onsite for the refrigerator that’s starting to not cool again. Ms had a glass of water in the RC when I arrived and her meat thermometer was in it and showing 41 degrees. The refrigerator was setting idle when I had arrived. I tested the water and it temped at 35 degrees with the control set at 33 degrees. I checked the FC temp and found it at 0 degrees with the control set at 0 degrees. When I was checking the FC temp the sealed system came on and was irking as designed. The unit is working as designed. Call complete.

Near Bahama Rd, Austin, TX 78733
Paul R.

Paul R.

DISHWASHER BOSCH SHXM88Z75N/01 "Arrived onsite for the dishwasher displaying an E15 error. Ms stated the unit had started working again on its own and has been working fine since. I ran the customer service program and all functions of the dishwasher worked as designed. After talking with the customer it sounds like there might have been an issue with the safety switch in the base but I am not able to pull the unit at this time because the trim on the cabinets at the side of the machine is too tight to allow the unit to come out. I showed this to the customer and explained to go ahead and use the unit to see if the error returns. I explained that if the error returns, the machine would have to be pulled out and checked. Ms stated she would get with the contractor and have the trim issue resolved on the cabinets. Call complete."

Near Highland Hills Cir, Austin, TX 78731
David  Z.

David Z.

DRYER WHIRLPOOL WED560LHW0 "Arrived on site for dryer rattling under load. Tested unit but could not hear any abnormal noise. Customer told me this happens when a lot,of clothes are in, and showed me a video of noise. Opened unit and insulated all contact points, adjusted housing to avoid rubbing. Insulated vent pipe as well. Unit is quiet during normal operation. Did notice a dent in the back panel. If customer complains about noise again should return with back panel and blower housing possible. Call complete."

Near Domain Dr, Austin, TX 78758
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDT710PAHB0 Arrived onsite for customer complaint of dishes not drying in dishwasher. Ran internal water temperature and found only 93F entering. Advised customer unit will need at least 120F to allow proper drying and washing. Customer has tankless water heater and setting is set to max 120F. Customer will try and see if tankless water temperature setting can go up. All water connections were dry at time of service.

Near E Palm Valley Blvd, Round Rock, TX 78665
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for no ice. Ran diagnostics icemaker passed diagnostics,ran fill test no water entering icemaker,removed connection at door hinge tested fill test water coming from valve. Diagnosed frozen fill tube due to faulty heater in door no ohm reading at heater diagnosed unit will need a new freezer door. Need AUTHO approval ; ordrng 1 LW11026425 (FZR DOOR SS) and 1 NEEDAUTHO, states that autho needed"

Near Merriwood Dr, Austin, TX 78745
Richard P.

Richard P.

REFRIGERATOR LG LSXS26386D Arrived onsite for the refrigerator not cooling. Upon inspection found that there is no one home customer gave technician permission to go in house also found that there is no room for technician to do the sealed system repair. Tried calling customer and no answer. Called office and explained the situation and that customer will need to move the refrigerator to another room in order to do the sealed system repair. Took pictures. ; saved tckt

Near Cottonwood Trail, Maxwell, TX 78656
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL KGSS907SSS03 Arrived on site for range oven not heating. Performed diagnostics mode and found no spark to igniter. Tested spark module and found failed spark module control. Replaced spark module control and tested. Found unit clicking but no spark. Replaced igniter kit and tested unit found sparking but not igniting. Will need to replace spark igniter wire. Spark not getting to igniter. Office to schedule appointment when ETA is available. ; ordrng 1 WIREFROMMODULETOSPARKBAKE (WHITE WIRE/ PART RESEARCH )

Near Joshua Dr, Georgetown, TX 78633
Dylan  T.

Dylan T.

OVEN WHIRLPOOL KOCE500ESS08 Arrived on site customer complaint was microwave door wouldn’t close properly found that there is nothing wrong customer close it really easily show customer proper use of the unit everything is working as designed

Near View Dr, Georgetown, TX 78628
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Arrived on site and found refrigerator is unplugged, no one is living in the home yet. Builder says refrigerator was noisy. Reconnected it to power and did not find any excessive noise during operation. Sent a video of refrigerator running to DW and MS Spoke with tech line to report, several noise issues can be solved by leaving refrigerator unplugged and may have corrected problem. 7726893232"

Near Beechnut Dr, Austin, TX 78748
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL KSC23C8EYB02 Arrived on site for refrigerator leaking from water filter housing. Tested and inspected unit and found knockoff water filter that damaged water filter housing.

Near Barker Ridge Dr, Austin, TX 78759
Paul R.

Paul R.

ICE MACHINE KITCHENAID KUID508ESS2 Arrived onsite for the ice machine that is not draining the water out of the bin. I found the drain pump failing and not draining the bin. I replaced the pump. I tested the unit and it is working as designed. There were no water leaks present at the time of service. Call complete.

Near Cat Mountain Cove, Austin, TX 78731
Richard P.

Richard P.

REFRIGERATOR FRIGIDAIRE FFHB2740PP Arrived onsite for the refrigerator Icemaker not producing ice. Upon inspection found that the ice bin was empty. Replaced UI and called tech line and ran diagnostics and found that the ice maker fill tube is frozen. Ordering fill tube kit. RF1902. Office to schedule. ; ordrng 1 241920106 (FILL TUBE KIT)

Near FM1044, New Braunfels, TX 78130
Scott  M.

Scott M.

COOKTOP WHIRLPOOL WCG97US6HS00 Arrived on site for burners not going to low simmer . Flame pattern is good . Ordering reg. C-Notes . No gas leaks detected at time of service . Please call to set return .; O-emld tckt

Near Cedar Creek, TX
Clif L.

Clif L.

ICE MACHINE JENN-AIR JIM158XYRS0 Arrived on site to replace water pan and sensor. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Colovista Pkwy, Bastrop, TX 78602
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW560CHW0 Arrived onnsite and tested unit for control failure and found UI working properly. Found customer instruct needed. All else checks good. Advised customer on use and care.

Near Guadalupe St, Austin, TX 78701
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site to change out cap, diode and mag per last visit we replaced all parts and retested, high voltage transformer failed with all new parts. Ordering HV transformer W10836753 and fuse w10138793 ; ordrng 1 2HOURS (2 HOURS ) and 1 W10836753 (HV TRANSFORMER ) and 2 w10138793 (FUSE)s"

Near Pin Brush Dr, Austin, TX 78748
Paul R.

Paul R.

MICROWAVE WHIRLPOOL WMH73521CS3 Arrived onsite for the microwave with everything running but doesn’t heat. I tested the unit and found the magnetron not firing. I quoted the customer parts and labor $358.07 + tax. After getting the unit down and upon further inspection I found all of the high voltage components good. I found a very loose wire connection at one side of the magnetron. I tightened the connections at the magnetron and tested the unit. The unit is putting out 1000 watts and is working as designed.

Near Canberra Trail, Austin, TX 78728
Richard P.

Richard P.

WASHER MAYTAG MVWC465HW2 Arrived onsite for the washer lid not locking. Ran diagnostics and found that the lid latch is no good. Replaced lid latch and washer tested good and no leaks. Complete

Near S Walnut Ave, New Braunfels, TX 78130
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWB850YG1 Arrived on site to replace washer tub that customer had on hand. Disassembled unit and found unit will need to replace complete hub assembly. Removed basket to insure no more issues on return. .; ordrng 1 W10820039 (HUB ASSEMBLY ) and 6 WP8533953 (SCREWS)s

Near FM1105, Georgetown, TX 78626
Arthur B.

Arthur B.

DISHWASHER MAYTAG MDB8989SHZ0 "Arrived onsite for customer complaint of dishwasher not getting dishes clean. Tested unit and found sump not moving water. Removed and replaced control and sump n motor assembly. Reassembled and tested. Unit now fills,washes,drains and heats as designed. No other issues found. All water connections were dry at time of service."

Near Creek St, Copperas Cove, TX 76522
Tyler B.

Tyler B.

OVEN KITCHENAID KEBS207BSS00 "Arrived on site for temp concerns. Tested upper and lower and found both in spec

Near Remington Rd, Cedar Park, TX 78613
Clif L.

Clif L.

RANGE MAYTAG MGRH752CDS Arrived on site to replace burner assembly for cooktop. Replaced parts and tested unit. Found all is functioning properly at this time.

Near White Elm Cove, Cedar Park, TX 78613
Wesley P.

Wesley P.

WASHER MAYTAG MHW6000AG0 Arrived on site and found clogged drain. Removed debris and advised extensively.

Near Lullwood Rd, Austin, TX 78722
Paul R.

Paul R.

DISHWASHER MAYTAG MDB4949SDZ0 "Arrived onsite for the dishwasher not filling with water. I checked stored error codes and found an F6E1 & F6E2. I found the unit not filling with water.

Near On the Lake Rd, Austin, TX 78732
Clif L.

Clif L.

DRYER WHIRLPOOL WED75HEFW0 Arrived on site to diagnose a dryer that is making unusual noise. Tested unit and found lint accumulation in blower wheel causing it to be out of balance. Removed lint accumulation and tested unit. Found all is functioning properly at this time.Svc/Lbr (139.99+tax)

Near Haystack Creek Trail, Georgetown, TX 78633
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site and found left adjuster is broken, replaced them with kit and dishwasher is now correct. No water leaks detected at time of service, job complete."

Near Hill Country Trail, Wimberley, TX 78676
Kevin B.

Kevin B.

DISHWASHER MAYTAG MDB8959SFZ4 "Arrived on site and found customers experiencing dishwasher filling with water intermittently. Disassembled inlet valve and found debris in it, replaced valve play explain to customer that is debris is coming from water source and keeping valve open there is nothing that will keep it from happening again. No water leaks from connections at time of service, job complete."

Near Wishing Well Dr, Austin, TX 78745
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE334DSS0 "arrived on site to inspect dishwasher not drying. Upon further inspection, the customer advised that the unit lights are not working. I placed the unit in diagnostics showing no error codes and tested. Unit element showed 7-9 amps. I found that the indicator light on the outer panel was not working. Due to the lights on the console not operating and the heating is intermittent, I am ordering the console and a CNOTE-AUTHORIZATION and will return with the main control. Office to schedule return service. No water leaks observed during service.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 WPW10537414 (panel-cntl)"

Near Casitas Dr, Austin, TX 78717
Paul R.

Paul R.

DRYER WHIRLPOOL WED7500GW0 Arrived onsite for the dryer with the door not staying shut. I found the strike closed tighter than normal and the catch weak. I replaced both and we tested the unit with a load of clothes. The door remains closed and the dryer is working as designed. Call complete.

Near Keystone Bend, Austin, TX 78750
Clif L.

Clif L.

OVEN JENN-AIR JJW2430DS00 Arrived on site to diagnose an oven with stuck key error. Found control panel not registering properly. Replaced panel and tested unit. Found all is functioning properly at this time.

Near Castle Peak Trail, Austin, TX 78726
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL GI7FVCXWY00 Arrived onsite for the ice maker dripping water. During testing found that the ice maker is overfilling with water causing the water leak. Need to order dual water valve. On next visit need to replace ice maker and smart valve.; ordrng 1 12956105 (water valve) and 1 AUTHORIZATION (AUTHORIZATION NEEDED FOR REPAIR )

Near Olmos Rd, Seguin, TX 78155
Andy  B.

Andy B.

MICROWAVE KITCHENAID KMHS120ESS1 Arrived on site for microwave light staying on. Tested and inspected unit and found failed switches and inner locks. Attempted to replace with part on hand but found it is incorrect part. Ordering needed parts; ordrng 1 W10156812 (spring) and 1 W10269458 (switch) and 1 W10269460 (switch) and 1 W10562613 (cam-plate) and 1 W10727360 (microswitch) and 1 WP8206419 (interlock) and 1 WPW10156813 (interlock)

Near Misty Hill Cove, Austin, TX 78759
Dylan  T.

Dylan T.

WASHER WHIRLPOOL WFW3090JW0 Arrived on site customer complaint was washer wasn’t doing anything found the UI was bad also may need the main control board will order the correct part and go back out; ordrng 1 W11337199

Near E Palm Valley Blvd, Round Rock, TX 78665
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sumo and motor test unit and unit test good job complete no leaks present at this time.

Near Ladera Verde Dr, Austin, TX 78739
Clif L.

Clif L.

OVEN WHIRLPOOL WEG750H0HZ0 Arrived on site to diagnose a range that is making noise after cooking. Tested unit and found no mechanical failures at this time. Advised homeowner on cooling fan operation. No further repairs are needed and all is working properly at this time.

Near Palmito Dr, Austin, TX 78717
Scott  M.

Scott M.

WASHER MAYTAG MVWB865GW0 Arrived on site for 3-1 error . Couldn’t find anything wrong with hose and unit is draining properly in diagnostics .3-1 only error code . Changed control . Ran calibration and diagnostics . All checks normal . No water leaks detected at time of service . Job complete .

Near Archery Ct, Manor, TX 78653
Al R.

Al R.

WASHER MAYTAG MVWB765FC3 "Called Whirlpool Tech line and spoke with ANDYSR# 7726889141Advised Andy of issues that customer is experiencing and was told the noises are perfectly normal.Instructed the customer about the noise being natural.As cycle advanced,the noise was not present anymore.Job complete"

Near Stetson Trail, Georgetown, TX 78633
Andy  B.

Andy B.

WASHER KENMORE 11029822800 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Grand Teton Trail, Taylor, TX 76574
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL SF114PXSB1 "Arrived on site to test oven not heating, upon inspection we found the glow ignitor was not reaching full ignition amps to light gaS, replaced ignitor,s Tested unit no leaks at this time job complete."

Near Bill Baker Dr, Austin, TX 78748
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KRFF305ESS03 Arrived on site for refrigerator doors off level and freezer door damaged. Removed damaged door and installed new. Tested door operation. Pulled unit and added shim to back right corner. Leveled doors and put level on top of RC doors and found unit about 8th of inch out. Put level on floor and found even with refrigerator. All else test good. No water leaks detected during service .

Near Sun City, TX 78628
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Arrived on site for unit with water freezing in freezer. Found water from ice maker down, also found drain backed up. Removed and replaced the ice maker and now filling as designed. Found drain fitting was installed wrong. Spoke to tech support and part is replaceable. Will need to return with grommet and 2 hr window ; ordrng 1 CNOTE (2HR WINDOW ) and 1 WP2304888 (fitting)"

Near Stapleford Dr, Cedar Park, TX 78613
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRSC703HPS00 Arrived onsite for the refrigerator with the ice maker shut off arm not going down. I found the ice bucket full. I tested the ice maker and found the unit working as designed. I explained to the customer how the bale arm works. Call complete.

Near Country Trails Ln, Austin, TX 78732
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED8000DW3 "Arrived on site and found drum finish is peeling, replaced it and dryer is now correct. No lint found in dryer at time of service, job complete"

Near Bayou Bend Dr, Buda, TX 78610
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW5090JW0 Arrived onnsite and found unit operating once control had been replaced.

Near Newning Ave, Austin, TX 78704
Tyler B.

Tyler B.

REFRIGERATOR LG LMXC23746S/00 "Arrived on site for unit with low cooling in fc. Found some items froze so,e not. No ice. Found only one fan working.; ordrng 1 AEB72913935"

Near Ridgetop Bend, Cedar Park, TX 78613
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JF36NXFXDE01 Arrived on site for no leds on upper portion in fresh food and none in freezer. Diagnose faulty led modules installed new led modules powered unit on checked light operation good all leds working as designed.

Near Newning Ave, Austin, TX 78704
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF560SMYM05 Arrived on site for water leaking. Found frozen drain due to clogged duct bill per service pointer W11397260A need to install updated drain tube ordering new drain tube kit repair covered under AUTHO S38211 ; ordrng 1 W11190084 (DRAIN TUBE )

Near Berkman Dr, Austin, TX 78723
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WFW95HEDU0 "Arrived on site for washer that continues to drain and not allow door to open. Performed diagnostics mode and checked fault code. Found fault code F5-E2 door lock error and F3-E1. Inspected air trip and found clogged with dirt. Cleaned air trap and cleared analog pressure hose. Performed diagnostics mode and cleared error codes. Ran automatic test cycle and monitored unit. Found fill operation works and stopping at fill level. Found test completed. All tested good, no water leaks detected durning service."

Near Grand Oaks Ln, Georgetown, TX 78628
Lou S.

Lou S.

DISHWASHER AMANA ADB1400AGS1 "arrived on site to inspect dishwasher with no operations. Upon further inspection, I find the unit non responsive. I verified voltage at the outlet. I removed the junction box cover and found the black wires shorted out. I spliced and reconnected the wiring and checked the main control and it was good. I retested and the unit is operating as designed. I advised the customer of my findings. No water leaks observed during service, job completed."

Near Eagle Ray St, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF560SMYM05 Arrived on site for water leaking. Found frozen drain due to clogged duct bill per service pointer W11397260A need to install updated drain tube ordering new drain tube kit repair covered under AUTHO S38211 return ; ordrng 1 W11190084 (TUBE DRAIN)

Near Berkman Dr, Austin, TX 78723
Clif L.

Clif L.

WASHER MAYTAG MVWB835DW3 Arrived on site to diagnose a washer that will not always start. Tested unit and found console not responding properly. Console will need to be replaced to complete repairs.; ordrng 1 W11112656 (console)

Near Moon Mist Dr, Bastrop, TX 78602
Paul R.

Paul R.

DISHWASHER BOSCH SHEM3AY55N/24 Arrived onsite for the dishwasher that will not run until it’s been on for 2 minutes. Ms stated the issue is they can’t select a cycle. I found the unit defaulting to the auto cycle when powered up and when pressing other selections they will illuminate but when releasing the selection the unit stays on auto. I called Bosch techline and spoke with Adrien. The control panel was locked up. I unlocked the control panel and tested the machine. The selections worked as designed. Ms then stated the unit hadn’t been filling with water prior to the panel locking up. I tested the unit and found it not filling with water. I found the fill valve harness had come disconnected from the valve. I connected the harness and tested the machine. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Balcones Dr, Austin, TX 78731
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived to inspect French door refrigerator ice maker maker issues.Ran diagnostics test mode and did test ran motor test, harvesting test, ice maker fill test and all test passed.Unit temperatures were warmer than called for and set at 4 degrees.I changed temperatures to recommend temps and advised RYAN to let the owner know the ice maker is fully operational now that the tests and adjustments were made to unit

Near Florin Cove, Round Rock, TX 78665
Richard P.

Richard P.

DRYER WHIRLPOOL WED49STBW1 Arrived onsite for the dryer not shutting off. During testing found that the timer was no good causing the issue. Replaced timer and dryer tested good. Complete

Near Schuenemann Rd, Seguin, TX 78155
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRX988SIBB01 Sr# 7726881934. Arrived onsite for the refrigerator icemaker not working properly. Upon inspection found that the ice bin is only 1/4 full. Checked temps and ice box compartment is at 18 degrees and freezer is at 13 degrees and refrigerator is at 46 degrees. Called tech line and they stated that there is still a sealed system issue. But I checked pressures and the low side is at 0-5 which is good. Took freezer evaporator cover off and found that is frost build up on top of evaporator causing the temperature issue. Forced defrost and it works good. All thermistors tested good. Called CS and he stated that the frost build up sometimes happens after a seal system repair. Defrosted ice build up and set the defrost timer to every 8 hours. Advised customer to to monitor freezer and if issue returned to call back in. Complete

Near Bergfeld Ave, New Braunfels, TX 78130
Arthur B.

Arthur B.

DISHWASHER KITCHENAID KDFE104DSS4 "Arrived onsite for customer complaint of dishwasher shuts off mid cycle. When arrived, customer had unit running. Found unit will cancel out by itself. Ordering UI console and returning with latch and control. All water connections were dry at time of service.; ordrng 1 W10891912 (panel-cntl SS)"

Near Pin Oak Ln, Round Rock, TX 78681
Paul R.

Paul R.

DRYER ROPER RED4516FW0 Arrived onsite for the dryer with no heat. I found the high limit thermostat open. I installed a high limit kit and tested the unit. The unit is working as designed. I found no air flow issues with the dryer. Call complete.

Near Copper Creek Dr, Austin, TX 78729
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WEE745H0FS2 Arrived on site for range storage drawer not opening. Inspected unit and work area. Tested drawer and found screw on right side interfering with drawer. Tightened screw and tested drawer. Tested all other operations. All tested good. Spoke with customer on user care guide.

Near San Gabriel Hideaway Cv, , TX 78642
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for for refrigerator not cooling in RC. Inspected nit and work area. Found ice buildup on back FC wall. Performed diagnostics mode and found defrost sensor opened. Ran defrost cycle and monitored. Found unit defrosting. Called tech support and spoke with JK. Gained access to defrost sensor and tested resistance, found opened. Will need to replace sensor. ; ordrng 1 WPW10384183 (DEFROST THERMOSTAT )"

Near Magna Ln, Liberty Hill, TX 78642
Dylan  T.

Dylan T.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived onsite customer complaint was unit door was not closing properly took the the old door off put the new one on check unit all working as designed

Near Prospector Pass, Georgetown, TX 78633
Wesley P.

Wesley P.

DISHWASHER KITCHENAID KDFE104DBL5 Arrived onnsite and replaced adjusters to repair DW operation. Upper rack now operating as designed. All checks good.

Near Baylor St, Austin, TX 78703
Leonardo C.

Leonardo C.

OVEN KITCHENAID KOSE500ESS04 "Arrived on site to test unit, upon inspection we found the unit was working to correct standards, instructed customer on proper cooking methods and use of the meat probe. Complete"

Near Volterra Ln, Dripping Springs, TX 78620
Tyler B.

Tyler B.

REFRIGERATOR KENMORE 106.565464 "Arrived to inspect unit not making ice. Found motor in ice maker failed. Removed and replaced the ice ,asker and tested good Ice maker

Near Castle Pines Dr, Austin, TX 78717
James C.

James C.

MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived on site and tested operation. Found no function from microwave. Access controls and found burn mark on outside of wave guide. Removed magnetron and found antenna has melted and shorted and found spot where mag has grounded out to wave guide. Called tech line and spoke to Kathy #7726892843. No recommended repair at this time. Instructed customer that the manufacturer will contact her with a resolution. Job complete

Near Cypress Springs Way, Georgetown, TX 78633
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for customer complaint of unit not making ice, ran test 56 no error codes, 36 fan tested good, temps in ice box 14, freezer 0, refrigerator 34, test 57 passed, 45 passed, called techline, they recommend replacing ice maker. SR#7726899154 ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ASAP) and 1 CNOTE (CUSTOMER CALLED OFFICE) and 1 W11294907 (ICE MAKER)"

Near Post Oak Ln, Driftwood, TX 78619
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for unit not making ice . Found unit wouldn’t dispense ice . Found what looks like a sports top stuck in blades of ice bucket . Removed obstruction, unit is now dispensing both crushed and cubed ice . No water leaks detected at time of service . Job complete ."

Near James Garfield St, Manor, TX 78653
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site to diagnose a refrigerator that is making unusual noise. Tested unit and found no mechanical failures at this time. Adjusted temperatures to prevent damper noise and informed homeowner of defrost operation. All is working properly at this time and no leaks were found at time of service.

Near Schaefer Blvd, Bastrop, TX 78602
Lou S.

Lou S.

RANGE KITCHENAID KCGC506JSS00 "arrived on site to inspect cooktop burners. Upon further inspection, I found that none of the burners have been converted to LP orifices correctly. The back right burner doesn’t light as it’s not getting any gas to the Ignitor. As I began to remove the orifices to replace with LP orifices, I found that the front left and right high orifice holders were stripped. I notified the office MS and advised of my findings and took photos of the damages. No gas leaks detected during service, job completed."

Near Peak View Dr, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site to install new doors. Found new door with black scuff marks on liner,attempted to clean liner scuff marks still visible customer requesting new door. Doors to be inspected before return visit; ordrng 1 CNOTE (SEE STICKY NOTE) and 1 LW10728959 (FZR DOOR SS.)"

Near Summer Tree Ct, Austin, TX 78759
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site for refrigerator not making ice. Inspected unit and work area. Found fill tube frozen. Thawed fill tube and cycled ice maker. Found ice maker advancing and filling. All tested good, no water leaks detected."

Near Fairfield Ct, Georgetown, TX 78633
Lou S.

Lou S.

OVEN WHIRLPOOL WOD77EC0HS01 "arrived on site to inspect wall oven display not working. Upon further inspection, the customer advised that the clock on the display keeps changing on its own. They advised that they were instructed by whirlpool customer service to update the time on the app on their phone through WiFi. I placed the unit in diagnostics and tested all the components. Unit had no error codes displayed and all components tested good. I provided the customer with the phone number to the Connect Team and advised to reconnect the unit to WiFi and contact the connect team (866-333-4591) and they would walk them through the software update that was performed last month. No repairs needed by this tech at this time. Job completed."

Near Bellini Ln, Leander, TX 78641
Dylan  T.

Dylan T.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site customer complaint oven wouldn’t change settings founded had a Bad display pull the unit out found it wasn’t also installed properly took the old display off put a new one on tested the unit everything work great reinstall the wall oven to the way it was inform customer that it was not installed properly

Near Round Rock, TX 78681
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to test unit for clock not working correctly, upon inspection we found the oven had not been connected to a WiFi network. Helped customer connect to wifi through the whirlpool app. sr#7726899266. Complete"

Near Bridge Water Loop, Dripping Springs, TX 78620
Robert J.

Robert J.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on job for the oven console interface not working properly after heating. Replaced console and tested everything working correctly. Complete.

Near Everton Cove, Spicewood, TX 78669
David  Z.

David Z.

OVEN WHIRLPOOL WEG745H0FS0 "Arrived on site to install previously diagnosed parts. Started with regulator valve in rear, After shutting off gas. Installed new regulator valve. Retested unit on several cycles. Found gas is now properly cycling and reigniting during cycle. No gas leaks found at time of service. Had customer confirm they also could smell no gas. All is working as designed at this time. All complete."

Near Ridgemont Dr, Austin, TX 78723
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for customer complaint of water dispenser making clanking noise after dispensing water. Tested and inspected and found water inlet hoses clanking on metal unit cover. Adjusted water lines and tested. Water now dispenses as designed. No other issues found. All water connection were dry at time of service.

Near FM1105, Jarrell, TX 76537
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Arrived on site for no light issue. Removed housing found power lead not making correct connect into harness assembly,installed power lead correctly tested switch operation light working g as designed."

Near Mountain View Rd, Austin, TX 78703
James C.

James C.

WASHER MAYTAG MVWB755DW0 Arrived on site and inspected unit for leaks. Found unit leaking from water valve housing. Unit will need entire housing assembly replaced to repair. ; ordrng 1 W11172234 (housing)

Near Turtle Bend, Georgetown, TX 78628
James C.

James C.

WASHER WHIRLPOOL WTW7500GC2 Arrived on site and tested operation. Found suspension good. Unit had faults for off balanced load and over loaded. Cleared faults and ran diagnostics and calibration. Unit tests good. Job complete

Near Bremen St, Georgetown, TX 78626
Jonathan  S.

Jonathan S.

DISHWASHER KITCHENAID KUDS30IXBL0 "Arrived on site for dishwasher top come failing off. Inspected unit and found adjuster kit need. Found unit falls under service pointer W10756177B - Special Project S23010. Will cover part and labor. Removed top rack and installed adjuster kit. Installed rack and tested operation. Performed diagnostics mode and found no fault codes. Monitored test cycle. All tested good, no water leaks detected.

Near W State Hwy 29, Burnet, TX 78611
Paul R.

Paul R.

OVEN JENN-AIR JJW3430DP03 Arrived onsite for the oven with partial or no display. I found the unit working when I arrived. Ms stated the display had not been working at all but she was able to start the oven and use it with her phone but the display never came on. I found when the oven is powered up its good but when the unit is turned off the clock is not displaying and the time and date is set. I called techline and spoke with JK SR# 7726897601. I explained the issue to JK and he made notes and transferred me to the connect team. I spoke with McKenzie. McKenzie stated that this was not a connect related issue and transferred me back to techline. I spoke with Scott. Scott stated the oven hasn’t been claimed and that is is a connect team issue. Scott transferred me back to the connect team. I spoke with Chad. Chad ran some test and stated the oven has been claimed and is showing on the JennAir server. The customer is able to start the oven remotely using their smart phone. Chad starte

Near Fenway Ct, Lakeway, TX 78734
Richard P.

Richard P.

DRYER MAYTAG MEDB955FW1 "Arrived onsite for the dryer not working properly. Ran diagnostics and found error codes F4E5,F3E2, F4E3. Dryer will not dry on normal because of front moisture sensor error code. Ordering parts. Office to schedule.; ordrng 1 8557403 (thrmst-fix) and 1 8577274 (thermister) and 2 W10608814 (electrode)s and 1 W10657328 (wire) and 1 W10889253 (cntrl-elec)"

Near Herbelin Rd, New Braunfels, TX 78132
Clif L.

Clif L.

DRYER AMANA NED4655EW1 Arrived on site to diagnose a dryer that is making unusual noise. Tested unit and found debris caught between front bearing and drum. Remove debris and tested unit. Found all is functioning properly at this time.

Near Ranch Rd 620 N, Austin, TX 78717
David  Z.

David Z.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site to diagnose dryer that was not heating. Performed diagnostics and found 0 heat coming from element. Found airflow was very low, and likely needs apts to clean vent. Checked inside unit and found heating element broken. Found spiral going into lead separated. Recommended new heating element. . Customer approved. Replaced element and retested. Unit is now heating properly. All is working as designed. Call complete.

Near Morado Cir, Austin, TX 78759
Arthur B.

Arthur B.

RANGE WHIRLPOOL WFE510S0HB1 "Arrived onsite for customer complaint of range cooktop have burn marks and will not come off. Upon review, found burns are from spillsdoes not effect usage. Instructed customer on how to removed burn spots by using straight edge razor and cooktop cleaner. No other issues found."

Near Shin St, Pflugerville, TX 78660
Al R.

Al R.

DISHWASHER KITCHENAID KDTM704ESS1 Arrived to inspect dishwasher control lock issues.Confirmed the complaint and UNLOCKED the unit and ran diagnostics test mode and unit tested as designed.Customer was not unlocking unit properly and was LOCKED OUT.I taught customers how to use lock settings.Charged $140.71. Customer paid with credit card.Job complete

Near Trail Crest, Harker Heights, TX 76548
Paul R.

Paul R.

MICROWAVE WHIRLPOOL WMH32519CS1 Arrived onsite for the microwave with everything working except the heat. I found the magnetron not firing. I tested the high voltage system and found it good. I found both connectors on the magnetron very loose causing the magnetron not to fire. I tightened both connectors and tested the unit. The unit is putting out 1000 watts and is working as designed. Call complete.

Near Vista Verde Cove, Austin, TX 78732
Andy  B.

Andy B.

WASHER AMANA NTW4516FW3 Arrived on site for washer not spinning. Tested and inspected unit and found motor unplugged from factory. Re plugged and tested unit. All operations are normal. Spoke with customer on use and care and practice for best performance. No water leaks present at time of service.

Near Taylor, TX 76574
Arthur B.

Arthur B.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived onsite for customer complaint go UI setting reset by itself. When arrived, confirmed issue. Unit is also connected to WiFi. Unit will need console to complete repair. OF to R/S due to part availability. ; ordrng 1 W11296171 (console)"

Near Gildas Path, Pflugerville, TX 78660
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site to replace inner locks and switches for microwave. Replaced parts and also replaced the main control to prevent future failure. All is working properly at this time.

Near Lazy Oaks Dr, Georgetown, TX 78628
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived to inspect French door refrigerator not cooling.Called Whirlpool Tech line and spoke with ADRIAN SR 7726897543went over all aspects of unit to include 52 degrees in refrigerator section and 61 in freezer section with no frost on evaporator.As told this is a sealed system repair.Ordering COMPRESSOR, ACCESS VALVE AND DYE DRIER.Office to reschedule with customer.All water lines were dry at the time of service.Needs more work ; ordrng 1 W10832994 (COMPRESSOR ) and 1 W10913906 (ACCESS VALVE ) and 1 WPW10143759 (DRIER UV)"

Near Timber Ridge Dr, Nolanville, TX 76559
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived onsite to install new deflector and vent to dishwasher from prior tech’s diagnosis. Removed and replaced both parts, reassembled and tested unit. Unit now works as designed. No water coming from venting. All water connections were dry at time of service."

Near Antioch Ave, Pflugerville, TX 78660
Arthur B.

Arthur B.

DRYER AMANA NED4655EW1 "Arrived onsite for customer complaint of dryer heating but not tumbling. Lifted top and found belt broken. Removed and replaced belt,reassembled and tested. Dryer now heats and tumbles as designed. Dryer vent and lint trap was clean of lint at time of service."

Near Bermuda St, Copperas Cove, TX 76522
Leonardo C.

Leonardo C.

MICROWAVE KITCHENAID KMBP100ESS01 "Arrived to diagnose shorted keypad, upon inspection we found the control panel not working up to standard and giving F2E1 error for keypad. Number 6 and 9 not working. replaced keypad and instructed customer on proper cleaning and maintenance. Unit tested good. Complete"

Near Sundown Trail, Austin, TX 78739
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for the dishwasher not drying properly. Ran diagnostics and found no fault codes. All functions tested good. Upon inspection we found that the customer has not been using rinse aide. Instructed customer to use the rinse aide and give the dishwasher time to acclimate. Complete.

Near Rusty Gate Way, New Braunfels, TX 78130
David  Z.

David Z.

RANGE FRIGIDAIRE FFGH3054USA "Arrived on site to diagnose oven that is not working at all. Performed diagnostics and found cooktop burners good, but neither the bake or broil element firing. Ordering 5304506545 ignitor, 316489403 ignitor, and 5304514107 control and 5304514198 thermostat. Ordering parts and closing job so that we have parts in hand when paperwork is received. Update purchase date on next visit.; ordrng 1 316031501 (valve) and 1 316489403 (ignitor,burner) and 1 5304506545 (ignitor) and 1 5304514107 (CONTROL) and 1 5304514198 (THERMOSTAT)"

Near Berkman Dr, Austin, TX 78752
Leonardo C.

Leonardo C.

DISHWASHER MAYTAG MDB4949SDZ0 "Arrived on site to fix dishwasher, upon inspection we found the cycle would not start due to the control lock on the buttons, reset buttons and unlocked dishwasher, retested and checked all functions, no leaks or issue detected. Complete"

Near Graybuck Rd, Austin, TX 78748
Robert J.

Robert J.

DRYER WHIRLPOOL WHD5090GW0 Arrived on job to install parts previously ordered. Installed sensor and tested unit. Everything is working properly. Complete.

Near Lakeshore Dr, Spicewood, TX 78669
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site for customer complaint of unit leaking, I replaced inner door and tub ordered by previous tech, I tested unit, no leaks at time of service. ;

Near Belforte Ave, Lakeway, TX 78738
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW6620HW0 Arrived onnsite and installed door to repair scratch. All checks good.

Near Robert Browning St, Austin, TX 78723
Robert J.

Robert J.

MICROWAVE KITCHENAID KOCE500ESS09 Arrived on job for microwave door switch not working properly. Upon inspection we found the right side door switch was not making contact all the time.. replaced harness and tested unit. Everything is now working properly. Complete.

Near Vail Divide, Austin, TX 78738
Lou S.

Lou S.

VENTHOOD KITCHENAID KXU8036YSS1 "arrived on site to inspect cold air coming in through the venthood. Upon further inspection, I removed the fan motor assembly and found that the damper had been removed from the unit. I removed the vent tube and installed the damper and reassembled the vent tube and tested the unit. No unwanted airflow coming in through the venthood. I advised the customer of my findings and also advised that there is airflow coming in from a gal in between the cabinet and walls behind the venthood. Job completed."

Near High Lonesome, Leander, TX 78641
Robert J.

Robert J.

WASHER WHIRLPOOL WFW5620HW0 Arrived on job to replace washer tub assembly previously ordered. Replaced tub assembly. Two man portion of job complete. During testing found that the user interface was intermittently working. Ordering parts office to reschedule. ; ordrng 1 W11319991 (PANEL) and 1 W11322903 (CONTROL )

Near Strawberry Blonde Dr, Buda, TX 78610
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW9250WW00 "Arrived on site and found error codes F9E1, F9E2, ran a diagnostic cycle and found washer is rattling badly, disassembled and found front panel is not attached, console is broken on several mounting pieces and isn’t secure, dispenser is leaking out the front, door and gasket are not closing properly and it is leaking here as well. Washer will need multiple parts No water leaks from connections at time of service; ordrng 1 W10209537 (frame) and 1 W10212726 (console) and 1 W10212806 (handle) and 1 W10240989 (frame) and 1 WP8540746 (panel) and 1 WPW10118967 (hinge) and 1 WPW10388315 (door-glass) and 1 WPW10399327 (dispenser)"

Near Shady Hollow Dr, Austin, TX 78748
Clif L.

Clif L.

WASHER MAYTAG MVWX655DW1 Arrived on site to diagnose a washer that is making unusual noise. Found debris caught between wash plate and basket assembly. Removed all debris and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Crafts Prairie Rd, Bastrop, TX 78602
Al R.

Al R.

MICROWAVE WHIRLPOOL WOC75EC0HS03 Arrived to inspect microwave oven not working.I tested the unit with 2 minute water cup test and unit tested as designed.House manager had no idea what issues Owner experiencing with the unit.Job complete

Near River Vista Rd, Andice, TX 78628
Richard P.

Richard P.

RANGE WHIRLPOOL WFE320M0ES2 Arrived onsite for the oven door not closing. Upon inspection found that the active door hinge is broken. Ordering hinge and office to reschedule. ; ordrng 1 WPW10299226 (hinge-door)

Near Buttercup Bend, New Braunfels, TX 78130
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC18NNXS0 "Arrived on site for ice issues. Removed cover found large slab of ice on evaporator plate,unit not running dump cycle. Found lead on evaporator thermistor not making connection to harness. Removed slab of ice,installed lead correctly into harness uploaded pictures of issue on SD-quikpic. Ran diagnostics all test passed.

Near Waymaker Way, Austin, TX 78746
James C.

James C.

DISHWASHER JENN-AIR WDF320PADB2 Arrived on site and tested operation. Found heater visibly failed. Installed new heater and ran diagnostics to clear heater fault and test operation. Unit tests good. Job complete

Near Clove Hitch Dr, Georgetown, TX 78633
Al R.

Al R.

WASHER MAYTAG MVWB865GC0 Arrived to inspect no power to washer. Checked and got 120 volts at control.UI has no power.Removed and replaced the Console and unit powered on and operates properly.Job complete

Near Platinum Dr, Killeen, TX 76542
James C.

James C.

WASHER WHIRLPOOL WFW6620HC0 Arrived on site and tested operation. Found slight rattle when spinning empty. Inspected unit and found lower counter weight was not secured properly and had play in it causing balancing issues. Secured counter weight and tested. U it tests good. Job complete

Near FM1980, Marble Falls, TX 78654
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived on site to diagnose freezer compartment with ice on walls.examined unit and found left side of door gasket was sitting and sealing. Checked both slides and found the LH side slide was not fully closing, even with door off. Bent spring or another internal failure was causing the slide to not be able to seat in the closed position. De-iced FC and installed new LH slide. Retested and unit is now properly closing and sealing. All working as designed. Call complete."

Near Berkman Dr, Austin, TX 78752
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived to reinstall the dishwasher.Reinstalled and leveled the unit.Job complete

Near Catwalk St, Pflugerville, TX 78660
Arthur B.

Arthur B.

WASHER MAYTAG MVWX655DW1 Arrived onsite for customer complaint of top load washer off balance and tub not spinning.Found suspension rod came off holder. Was able to reinstall suspension rod to holder. Reassembled and calibrated unit. Unit completed successfully. No other issues found. . All water connections were dry at time of service.

Near Malaga Dr, Georgetown, TX 78628
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on job to replace condenser fan previous ordered. Upon inspection found that the condenser fan is fine. Ran diagnostics test 4 and found that the noise Is coming from the refrigerator evaporator fan. Ordering parts. Office to reschedule. ; ordrng 1 W11087438 (motor-evap)

Near Foxtail Run, San Marcos, TX 78666
Arthur B.

Arthur B.

WASHER WHIRLPOOL MVWB765FW3 Arrived onsite for customer complaint of water leaking after prior repair. Tested unit and found rubber boot missing on water valve causing water to leak. Reordering housing assembly.Water turned off at this time.; ordrng 1 W11172234 (housing)

Near Stone Water Ln, Jarrell, TX 76537
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF330PAHB2 "arrived on site to inspect dishwasher not draining. Upon further inspection, I found a large amount of water in the unit tub. I pressed the cancel button to turn on the drain pump and it came on, but the water was being pumped out. I removed the drain hose from the disposal and found that the disposal plug hadn’t been knocked out. I removed the plug and tested the unit and it operated as designed. I called the customer and advised of my findings. No water leaks observed during service, job completed. Customer not available to sign receipt."

Near Apache Trail, Leander, TX 78641
Robert J.

Robert J.

COOKTOP KITCHENAID KCGS556ESS02 Arrived on job for gas stove not running low enough. Adjusted set screw and lowered stove settings. Everything working properly. No leaks detected. complete

Near Summit Glory Trail, Briarcliff, TX 78669
Dylan  T.

Dylan T.

REFRIGERATOR LG LFX25973D Arrived on site customer complaint was fridge was not cooling very well took the old compressor out replaced it with a new compressor put the unit back together charge it up make sure there’s no leaks everything else seems to work as designed

Near Azurite Dr, Jarrell, TX 76537
Lou S.

Lou S.

DISHWASHER KITCHENAID KDFE104DBL5 "arrived on site to inspect dishwasher not heating. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and using my multimeter, I tested amp draw to the element and during the wash cycle of testing it showed 7-9amps and during the heating cycle of testing it showed the same 7-9amps. Due to,the intermittent issues of not heating, I removed and replaced the main control and retested. Unit operated as designed and the element continued to show 7-9amps as designed. No water leaks observed during service, job completed."

Near Walsh Hill Trail, Cedar Park, TX 78613
Al R.

Al R.

ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived to inspect ice machine not making ice.Ran unit and water valve was not allowing the unit to fill.Removed and replaced the valve, reassembled and unit tested as designed.Job complete"

Near Windcliff Dr, Temple, TX 76502
David  Z.

David Z.

WASHER WHIRLPOOL WFW560CHW0 "Arrived on site to diagnose leaking washer. Performed diagnostic and ran quick cycle and diag cycle. Found a couple of drops coming from drain house outlet on unit. Resecured drain house on outlet and adjusted clamp. Retested and all is working as designed at this time. Found F0E2 code as well for oversuds, and saw soap residue on door. Advised to decrease soap usage, as suds can also cause leaks. Reducing soap should resolve any additional usage issues. No water leaks found at completion of service. Call complete."

Near Domain Dr, Austin, TX 78758
Andy  B.

Andy B.

DRYER WHIRLPOOL WGD4850HW0 Arrived on site for dryer not heating. Tested and inspected unit and found failed fuse and thermostat. Removed failed parts and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.

Near Shoal Creek Blvd, Austin, TX 78757
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF954CIHB01 "Arrived on site for ice bin issue. Found blockage inside of ice chute,removed blockage,removed ice bin,tested dispenser ice door,door sealing correctly adjusted ice door. Reinstalled ice bin tested ice dispenser unit working as designed."

Near Hansa Loop, Austin, TX 78739
David  Z.

David Z.

DRYER WHIRLPOOL WED560LHW0

Near Domain Dr, Austin, TX 78758
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS311SDHM02 "Arrived on site for refrigerator not cooling (Also noted top light out in RC) Tested and inspected unit and found no frost pattern on evaporator. Checked amp draw at compressor and found 0.4 did sealed system pre check and unit will need sealed system repair. Ordering SS repair 2 hour job, office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (SS REPAIR ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (2 HOUR ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10352518 (socket) and 1 W10507884 (compressor) and 1 W11179385 (drier-tube) and 1 W11216993 (bulb-light) and 1 WP2188822 (evaporator)"

Near Domain Dr, Austin, TX 78758
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site and inspected refrigerator and found evaporator fan motor is noisy during operation. Replaced evaporator motor diagnosed on previous visit and noise has stopped. Corrected thermistor placement, no water leaks from connections at time of service, job complete"

Near Foxtail Run, San Marcos, TX 78666
David  Z.

David Z.

DRYER AMANA NED4655EW1 "Arrived on site to diagnose a dryer that was now heating but customer says was getting lint on the wrong side of the screen. Removed back panel and ducting for blower housing and lime screen. Slightly adjusted some bends to try and create a better seal. Advised customer this is not a perfect seal, and there would likely be some blow by regularly. Resealed unit and retested. Found airflow was weak, but there is some suction. Advised to have dryer vents cleaned to improve airflow, especially if loads need to run twice. All is now working as designed. Call complete."

Near St Leger St, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

WASHER FRIGIDAIRE FFTW4120SW "Arrived on site for washer having water buildup in fabric softener dispenser and not not draining. Performed diagnostics mode and found drain pump not activating. Checked voltage from control and found within range. Traced voltage and found failed wire to drain pump. Repaired wire and tested drain pump and found working. Found fabric softener dispenser clogged. Removed softener buildup. All tested good, no water leaks detected."

Near Old Glory Trail, Liberty Hill, TX 78642
Dylan  T.

Dylan T.

WASHER WHIRLPOOL MVWB765FW3 Arrived on site customer complaint was water would constantly go into the washer had a bad water valve replaced a part ran the unit everything else work great as designed all lines are dry

Near Stone Water Ln, Jarrell, TX 76537
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH53521HZ0 Arrived on site to diagnose a microwave that is beeping randomly and has a delay on the interior light. Replaced control panel and both interlocks to ensure proper operation. All is working properly at this time.

Near Swift Water Loop, Bastrop, TX 78602
James C.

James C.

REFRIGERATOR KITCHENAID KBFC42FTS06 Arrived on site and tested operation. Found no ice production. Tested optics and found they have failed causing no ice production. Unit will need new optics to repair. ; ordrng 1 W10757851 (optics)

Near Cedar Hollow Rd, Georgetown, TX 78628
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I found the noise being caused by pressure. I explained to the customer that the set pressure reducing valve would cut the pressure back to 50 psi and be much slower than usual. I showed the customer how to turn down the ball valve at the wall to get rid of the noise without sacrificing the pressure at the dispenser. Call complete.

Near Endeavor Cir, Austin, TX 78726
Leonardo C.

Leonardo C.

MICROWAVE KITCHENAID KMBS104ESS02 Arrived on site to test unit for unit not coming on. Test unit and found broken push rod. Will order new rod WPW10120235 ; ordrng 1 WPW10120235 (PUSH ROD)

Near Veronese Dr, Austin, TX 78737
Arthur B.

Arthur B.

WASHER ROPER RTW4516FW2 Arrived onsite for customer complaint of top load washer not filling properly. Ran diagnostics and found error code F8E1 (Long Fill). Found hot water valve not opening. Removed and replaced water valve. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.

Near John Haedge Dr, Killeen, TX 76549
James C.

James C.

TRASH COMPACTOR WHIRLPOOL KTTS505ESS0 Arrived on site and installed new container. Tested for proper operation and found unit working properly. Job complete

Near Mystic Dr, Horseshoe Bay, TX 78657
Dylan  T.

Dylan T.

MICROWAVE KITCHENAID KMBP100ESS01 Arrived onsite customer complaint was unit not coming on pulled the u it out took the top off found the board was bad have to order the part and return ; ordrng 1 W10260060 (cntrl-elec) and 1 W10577815 (cntrl-elec) and 1 W10692851 (filter)

Near Las Colinas Dr, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR LG LFX31925ST/00 "Arrived on site to install parts previously diagnosed. Removed faulty dispenser assembly,but installed new dispenser assembly tested water and ice unit working as designed

Near Idalia Dr, Austin, TX 78749
James C.

James C.

DISHWASHER GE PDT760SSF0SS Arrived on site and inspected unit for leaks. I found the unit is leaking from the fill funnel on the left side of the tub. Also found console is separating.

Near Monument Hill Trail, Georgetown, TX 78633
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for dishwasher damaged handle. Inspected unit and found damaged handle. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Domain Dr, Austin, TX 78758
Richard P.

Richard P.

REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived onsite for the refrigerator ice maker not working. Ran diagnostics and found that the ice maker was not responding. Replaced ice maker and ran test 120 and it passed. Ran test 96, 97 and ice maker was filled with water. Advised customer to give it at least 24 hours to see ice production. Complete"

Near Gruene Wald, New Braunfels, TX 78130
Kevin B.

Kevin B.

RANGE WHIRLPOOL WFE505W0HZ1 "Arrived on site and found terminal block has failed, user interface is not showing any power. After replacing terminal block all function has returned to range. Job complete"

Near Laurel Hill Rd, San Marcos, TX 78666
Al R.

Al R.

WASHER WHIRLPOOL WFW70HEBW0 Arrived to inspect front load washer making a loud noise described as a plane landing in customers front yard during spin cycle.Ran diagnostics test mode and unit made the loud bearing noises during test 6 SPIN CYCLE.Advised customer the unit will require a bearing

Near W Birch St, Nolanville, TX 76559
James C.

James C.

REFRIGERATOR KITCHENAID KFIS29PBMS03 Arrived on site and accessed freezer evaporator. Found that the heater connection was falling out of molex connection. Secured harness into molex and tested. Unit tests good. Job complete

Near Yellowstone Rd, Georgetown, TX 78633
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived onsite to replace water reservoir previously ordered. Upon inspection found that the water line on the rear of the refrigerator is clogged. Ordering parts. Customer on trip will call office when they return to schedule appointment. ; ordrng 1 WPW10678712 (tube-water)

Near Shale Ln, New Braunfels, TX 78132
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE104ESS1 "Arrived on site to test unit, upon inspection we found the unit was working correctly, no leaks detected, tested multiple cycles. No tripped breaker. Complete"

Near Walnut Ave, Austin, TX 78702
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site for range, customer stated that he was not able to convert oven orifice or adjust burner valves. Converted oven and regulator. Adjusted cooktop burners. Checked for gas leaks and found customer had gas line connected to copper line( see SD-QuickPic). Had customer sign waiver for improper gas line. All range operations tested good, no gas leak detected durning service."

Near Tailwind Ln, Kingsland, TX 78639
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL GSS30C7EYY00 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, using my jumper wire, I tested the IM from points T-H and it failed. I checked the wiring harness at the bottom left door hinge and found the wires broken. When I went to quote for the door replacement.

Near Baranco Way, Leander, TX 78641
Clif L.

Clif L.

WASHER WHIRLPOOL WTW5000DW2 Arrived on site to diagnose a washer that will not cycle properly.

Near Green Fields Dr, Bastrop, TX 78602
Andy  B.

Andy B.

DRYER WHIRLPOOL WED4815EW1 Arrived on site for dryer not heating and water. Tested and inspected unit and found no water issues with unit and found failed hi limit tstat. Removed failed part and replaced with new. Tested unit and all operations are normal.

Near Gracy Farms Ln, Austin, TX 78758
James C.

James C.

DISHWASHER KITCHENAID KUDS30FXSSA Arrived on site and tested operation. Found unit not draining. Customer had recently replaced disposal. Found knock out for dishwasher drain still in place. Removed and ran diagnostics. Unit tests good. Job complete

Near Davis Mountain Cir, Georgetown, TX 78633
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRMF706ESS01 "arrived on site to inspect refrigerator ice dispenser leaking water. Upon further inspection, I found that the ice door is not sealing correctly allowing warm air to flow inside the ice bin. Placed the unit in diagnostics and ran test 56 showing error code E5-IM timed out. Also found that the right RC door gasket is torn. I removed and replaced the ice maker and ice door and tested. Unit is operating as designed.No water leaks observed during service. LSO PER CUSTOMER REQUEST.; ordrng 1 W10846057 (gasket-fip)"

Near Brave Face St, Leander, TX 78641
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site for surface light not coming on . Found bulb element burned out . Replaced bulb . Unit is checking normal . Job complete .

Near Brenham St, Manor, TX 78653
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS973CIHZ00 "arrived on site to install previously diagnosed and ordered part. Due to the ice door failing, I removed and replaced the ice door and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Near 183A Frontage Rd, Cedar Park, TX 78613
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site and inspected refrigerator and found it does not need a water filter home has its own filter system. Showed customer how switch inside of filter housing can be bypassed by holding it down. Customer will just put a piece of tape over it to prevent it from constantly beeping. No water leaks from connections at time of service, job complete"

Near Willow St, Austin, TX 78702
Al R.

Al R.

RANGE WHIRLPOOL WFG320M0BS3 "Called Whirlpool Tech line and spoke with MARKSR#7726881513Arrived to inspect the gas range still tripping the breaker.After calling whirlpool, Mark had me check red wire from control to chassis, which was 130 ohms.Issues may be in the ValveBake igniter Something Is shorted to chassis ground130 ohms should not be seen. It should be open.WPW10548355 switch harness, W10914403 main harness, W11126814 control.Office to reschedule with customer when parts arrived.; ordrng 1 W10914403 (MAIN HARNESS ) and 1 W11126814 (MAIN CONTROL ) and 1 WPW10548355 (SWITCH HARNESS)"

Near Borromeo Ave, Pflugerville, TX 78660
Leonardo C.

Leonardo C.

COOKTOP KITCHENAID KGCU463VSS01 "Arrived on site to test griddle element, upon inspection we found that the switch working the griddle and griddle led was not operating, we replaced the switch and retested unit, unit operational and griddle tested correctly. Complete"

Near Dripping Springs, TX
Al R.

Al R.

DRYER MAYTAG MED6630HC0 Arrived to install previously ordered parts.Disassembled and installed the seal and pads.Reassembled and unit tested as designed with no odd noises.Job complete

Near Choke Canyon Ln, Round Rock, TX 78681
Dylan  T.

Dylan T.

OVEN KITCHENAID KEBS207ESS00 Arrived on site customer complaint was oven wouldn’t come on at all pull the whole unit out took it apart take the back off replace the thermal fuses in it still wouldn’t come on found it was the fuse upfront by the UI need to order the correct part and go back out; ordrng 1 WPW10545291 (fuse-thrml)

Near St Paul Rivera, Round Rock, TX 78665
James C.

James C.

OVEN WHIRLPOOL WFE770H0FZ2 Arrived on site and found wire harness is also burned up and will require replacement. Instructed customer of findings. ; ordrng 1 W11134661 (harns-wire)

Near Anson, Kingsland, TX 78639
Arthur B.

Arthur B.

DISHWASHER JENN-AIR JDB9800CWP2 "Arrived onsite to install new LH/RH upper tracks on dishwasher. When arrived, unit was uninstalled. Removed and replaced both RH/LH tracks. Reassembled and install rack. Rack now open and closes smoothly. No other issues found. All water connections were dry at time of service."

Near Southshore Dr, Salado, TX 76571
Dylan  T.

Dylan T.

MICROWAVE WHIRLPOOL WMH31017HS0 Arrived on site customer complaint was microwave wasn’t heating at all found the magnetron cap And diode was bad pull the unit down replace the parts ran the unit everything worked as designed reinstalled customer unit

Near Hesters Crossing Rd, Round Rock, TX 78681
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT770PAYM0 "arrived on site to inspect dishwasher leaking. Customer advised that water was coming from underneath on the left side of the unit. I placed the unit in diagnostics showing error code F9E1-diverter lost position. Cleared the code and continued with testing. After approximately 30 seconds into testing, the unit began to leak at the diverter housing area. I removed and replaced the sump/motor assembly and retested. Unit operated as designed. No water leaks observed during service, job completed. Part/labor have 1 year warranty."

Near Baranco Way, Leander, TX 78641
Wesley P.

Wesley P.

WASHER AMANA NTW4516FW2 Arrived onnsite and found unit operating with failed dogs and agitator. Replaced agitator and bolt. Unit is now operating as designed.

Near Ray Wood Dr, Austin, TX 78704
Wesley P.

Wesley P.

OVEN BOSCH HBL8650UC107 Arrived onnsite and replaced door skin and seal.2. All checks good. Unit is now operating as designed. ; pckd up 1 00-27-723 (splash guard)

Near Woodmont Ave, Austin, TX 78703
James C.

James C.

REFRIGERATOR WHIRLPOOL WRT138FZDB00 Arrived on site and tested operation. Found light not turning on. Tested voltage and found no voltage in socket but correct voltage to socket. Installed new socket and tested. Unit tests good. Job complete

Near Panther Hollow Dr, Marble Falls, TX 78654
Richard P.

Richard P.

WASHER LG WM2077CW/01 Arrived onsite for the washer making a noise during spin cycle. During testing found that the bearing is no good causing the noise. Will need outer tub assembly and inner basket and tub seal.

Near Birmensdorf Dr, San Marcos, TX 78666
James C.

James C.

WASHER WHIRLPOOL WFW92HEFW0 Arrived on site and found ports clogged on bellow drain. Cleared out and instructed customer on how to routinely clean. Ran diagnostics and found unit working properly. Job complete

Near Woodland Acres Dr, Marble Falls, TX 78654
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL KEBS107SSS04 "Arrived on site to install keypad, installed keypad given by customer and tested unit, unit tested good with no problems. Complete"

Near Scenic Bluff Dr, Austin, TX 78733
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site for deli control not working. Removed control found wire harness corroded at harness and on control. Unit will need a new deli door and deli control. Need AUTHO for control and door; ordrng 1 CNOTE (NEED AUTHO FOR CONTROL AND DOOR) and 1 W10815668 (DOOR BLK SS )

Near Rocking A Trail, Spicewood, TX 78669
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site for fresh food evaporator incased in ice. Called tech support due to ongoing issue. Per tech support need to replace 3 way valve. Ordering 3 way valve job will need 2 hrs7726898361; ordrng 1 2HRS and 1 W10913906 (ACCESS VALVE) and 1 W11094466 ( VALVE) and 1 WPW10143759 (DRIER UV)

Near Single Peak Cove, Spicewood, TX 78669
Lou S.

Lou S.

MICROWAVE IKEA IBMS1455DS00 "arrived on site to install previously diagnosed and ordered parts. Due to the rings all breaking, I removed and replaced all four rings and buttons and the two large knob rings and tested. Unit is operating as designed. Job completed."

Near Sidewinder, Leander, TX 78641
Luis M.

Luis M.

ICE MACHINE WHIRLPOOL KUIC15PHZS0 "Arrived on site for no ice. Ran diagnostics pumps and water passed,weak frost pattern on evaporator. Ran unit through a normal cycle. After 45 min run time small thin slab of ice only formed in U shape where refrigerant line runs,due to timing unit ran through a harvest. Called tech support to verify leak in system,unit will need a new compressor,drier and evaporator.

Near Rivercliff Dr, Spicewood, TX 78669
Robert J.

Robert J.

COOKTOP WHIRLPOOL WCG55US0HS00 Arrived onsite for the gas stove not lighting consistently. Upon inspection found the stove is working to manufacture specs. Advised customer on the proper way to ignite the stove. Complete.

Near Orange Blossom, New Braunfels, TX 78132
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for customer complaint of door handles being damaged, I replaced handle, unit tested good."

Near Spicewood, TX 78669
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW4815EW1 "Arrived on site for washer continues to drain and will not start cycle. Inspected unit and work area. Found unit unplugged. Powered unit on and found drain pump running and not responding at control. Checked analog pressure hose and found clear. Found control at fault. Removed failed control and installed new. Performed diagnostics mode and ran automatic test cycle, monitored operation. All tested good, no water leaks detected.

Near Co Rd 330, Burnet, TX 78611
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL GSC308PRS "Arrived on site and found microwave is healing very slowly, a half a cup of water is barely lukewarm after 30 seconds and after 90 seconds is still able to be touched without scalding. Replaced magnetron, capacitor, and diode as testers from non-inventory truckstop and this had no positive affect on the microwave.

Near Winding Trail, Wimberley, TX 78676
David  Z.

David Z.

WASHER WHIRLPOOL MHW5630HC Arrived on site to install previously diagnosed parts. Installed new door latch and retested. Unit is still not locking. Double checked harness and found brown wire in latch connector broken off in the connector. Attempted to resecure but was not successful. Ordering harnesses W11314680 and w11316253 to resolve. Also adding 2MAN since unit will need to be unstacked and disassembled. ; ordrng 1 2MAN (2MAN) and 1 W11314680 (harns-wire) and 1 W11316253 (harns-wire)

Near Danny Dr, Austin, TX 78759
David  Z.

David Z.

WASHER WHIRLPOOL CAE2765FQ0 "Arrived on site to diagnose several washers not spinning out water. Units were draining, but clothes remained wet. Found various error codes, usually either F7E1 for basket speed error. Lock tested good, and unit is completing diagnostic cycle. Found unit was vibrating heavily and sounded clunky. Spoke with tech line and rep advised that the F7E1 can be thrown by slipping belt on overloaded units, and also if gearcase is wearing causing additional resistance. ; ordrng 1 W10721967 (drive pulley) and 1 W11159068 (gearcase) and 1 W11213879 (belt)"

Near Grover Ave, Austin, TX 78756
Robert J.

Robert J.

WASHER MAYTAG MVWB855DC3 Arrived onsite to replace washer control console previously ordered. Replaced console and tested unit. Everything working properly.

Near Bogen Rd, New Braunfels, TX 78132
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and inspected washer and found customer is experiencing washer UI being unresponsive, had to attempt entering diagnostic cycle on three different button combinations before user interface would respond. Replace user interface and recommended that if it is unresponsive again warming up ones hands by rubbing them together Improve the touch feedback. No water leaks from connections at time of service, job complete"

Near Forest Hills Dr, Austin, TX 78746
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL KRMF606ESS01 Arrived onsite for the refrigerator door ajar light on. Installed all controls that was previously ordered and issue was not resolved. Upon inspection found that the drawer liners needed to be put back in to activate the door switches in the back of the refrigerator. Put in liners and door ajar issue has been resolved.

Near Centennial Bend, New Braunfels, TX 78130
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOD51EC0AB03 "Arrived on site for customer complaint of oven not turning on at all, found open thermal fuse, I replaced thermal fuse, after replacing I tested unit and found faulty cooling fan motor, ordering cooling fan motor. ; ordrng 1 CNOTE (COOLING FAN) and 1 CNOTE (PARTS RESEARCH ) and 1 CNOTE (OFFICE TO RESCHEDULE )"

Near Colinas Cove, Bee Cave, TX 78738
Richard P.

Richard P.

WASHER WHIRLPOOL WFW92HEFW0 Arrived onsite for the washer not spinning properly and wobbly. Upon inspection found that the washer is a double stack unit . Upon inspection of the washer it seems that the damper shocks are broken. But could not continue with repair because it’s a 2 man job. Office will need to reschedule with a 2man and 2HR needed for repair. ; saved tckt

Near Riverbend Blvd, San Marcos, TX 78666
Paul R.

Paul R.

DRYER MAYTAG MGD8200FW1 Arrived onsite for the dryer that is not starting. I found no response from the control panel. I found 5VDC at the molex connector on the control panel. The control panel needs to be replaced. Ordering W10916689 PANEL-CNTL..; ordrng 1 W10916689 (PANEL-CNTL)

Near Bella Montagna Cir, Austin, TX 78734
Jonathan  S.

Jonathan S.

DRYER SAMSUNG DV56H9000EP/A2 Arrived on site to install previous diagnosed part. Disassembled unit to gain access to motor. Removed failed motor and installed new. Assembled unit and found making odd sound. Disassembled unit and checked operation. Reassembled unit and tested operation. All tested good.

Near Vista Ln, Georgetown, TX 78633
Arthur B.

Arthur B.

DISHWASHER SAMSUNG DW80K5050US "Arrived onsite for customer complaint of dishwasher leaking from bottom and not completing cycle. Upon inspection and review, found water leaking from sump seal causing water to pool on bottom base cover. This is also throwing LC error and not complete cycle. . Unit unplugged at this time."

Near Crest Ln, Round Rock, TX 78681

View More