We serviced a
WHIRLPOOL WASHER
Model WFW6620HW0
Near Austin, TX 78756
Scott
Job Details: 01/31/2022
Arrived on site for washer not dispensing soap from load and go . Found load turned off . Ran diagnostics got off balance load . All tests checked normal. No water leaks detected at time of service.instructed to make sure load feature isnt turned off
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FSMS01
Near Georgetown, TX 78628
Jonathan S
Job Details: 01/31/2022
"On site for refrigerator not producing ice. Inspected unit and work area. Performed diagnostics and tested ice maker cycle. Found ice maker not advancing. Measured incoming voltage and found 120 volts. Found failed ice maker. Removed failed ice maker and installed new. Monitored ice maker cycle. All tested good, no water leaks detected during service
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Austin, TX 78734
Brandon
Job Details: 01/31/2022
"Arrived on site for customer complaint of dryer only staying on for 1.5 minutes and shutting down, I entered diagnostic mode, no error codes, tested unit in front of customer, unit tested good at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS02
Near Austin, TX 78757
Scott
Job Details: 01/31/2022
"Arrived on site, replaced FZ harness and dispenser and main control. Ran compressor test . Freezer evap was getting frost . All fans functioning . Heater was getting hot . No water leaks detected at time of service. Job complete ."
We serviced a
WHIRLPOOL VENTHOOD
Model WVW53UC0LS
Near Leander, TX 78641
Justin
Job Details: 01/31/2022
"Arrived on site for a vent hood making a loud noise. I tested the unit and found the blower would make a loud rattle when running. When I stabilized it, the sound would dampen. I removed the blower and reinstalled it to assure it was installed correctly, and found it was. This indicates a faulty blower. I am ordering the blower to install Office to reschedule. ; ordrng 1 W11351717 (Blower Fan)"
We serviced a
WHIRLPOOL FREEZER
Model WRT311FZDM01
Near Austin, TX 78723
Tyler L
Job Details: 01/31/2022
"Arrived on site for complaints of door not sealing all the way. Found the RC door has a big air gap on the upper left hand side, took picture. Will need new part to complete repair. No water leaks detected, job complete.; ordrng 1 W10249195 (FC gasket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYW01
Near Austin, TX 78734
Luis
Job Details: 01/31/2022
"Arrived on site. Installed updated drain kit,cleared drain in freezer section checked water flow through drain"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Austin, TX 78745
Luis
Job Details: 01/31/2022
"Arrived on site. Diagnosed a defective led module,replaced freezer led module."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Leander, TX 78641
David S
Job Details: 01/31/2022
"Arrived on site for sealed system repair. I hooked up the watt meter and r. Test 40 I found it only pulling 20 watts indicating a low charge. I gained access to the condenser lines and wiggled them, I could hear pressure release from the condenser. I replaced the condenser and the compressor. I pulled a vacuum on the system and out. Measure charge of r134a into the system. I monitored the pressures and found the, good. The unit is cooling as designed. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Leander, TX 78641
Justin
Job Details: 01/31/2022
"Arrived on site to install previously diagnosed parts. I installed the new sump, vent, and heater. I then ran a diagnostics cycle and found it running as designed. No leaks observed at the time of service. Call complete."
We serviced a
KITCHENAID ICE MACHINE
Model KRMF706ESS01
Near Driftwood, TX 78619
Andrey
Job Details: 01/31/2022
"Arrived on site to test unit for noise, tested unit found FC and RC evaporators frozen over, with sheets of ice on bottom of FC and RC, ran diagnostics test for RC fan, the fan did not start, ran test for FC evap, and power reset and got a PO error, every time I attempted to run evap test the unit would reset, no moisture found in deli UI, will need RC and FC evap fan harness, UI control, main control, RC drip pan.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Leander, TX 78645
David S
Job Details: 01/31/2022
Arrived on site for dishwasher leaking. I inspected the unit and work area.I put the unit into diagnostics and found no fault codes. I checked under the unit and found no leaking. I opened up the dishwasher door and found no signs of leaking. I replaced the inner door gasket. I retested the unit and it is working as designed. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Lorena, TX 76655
Jonathan M
Job Details: 01/31/2022
Arrived on site for a dryer that needs a drum replaced. Inspected unit and work area. Replaced the dryer drum and tested the unit. The unit began to heat and operate as designed. Call complete.
We serviced a
KITCHENAID OVEN
Model KODE507ESS05
Near Georgetown, TX 78628
Kimo
Job Details: 01/31/2022
Arrived onsite for oven making noise when in uses. Upon arrival I put the unit into diagnostics mode and ran upper conversion fan and found that the noise was coming from the upper oven conversion fan motor. I replaced the fan assembly and tested unit and found unit operating as designed.job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Buda, TX 78610
Kevin
Job Details: 01/31/2022
Arrived on site and inspected refrigerator and found customers experience is due to ice remaining in the chute when dispensed. There is no way to correct this issue other than checking it periodically to see if there is any ice remaining in the chute. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model GU1200XTKB0
Near Driftwood, TX 78619
Andrey
Job Details: 01/31/2022
"Arrived on site to replace previously diagnosed sump, replaced sump, tested unit, unit now running as designed, no leaks detected job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS00
Near Austin, TX 78759
David Z
Job Details: 01/31/2022
"Arrived on site to follow up on refrigerator that was making a noise and not dispensing water. Customer showed me an audio clip that sounded like 3 way valve pounding that went on for 6 hours. Tested fridge and functions and couldn't find any failures. Temps are right where they should be. Advised to power cycle unit if it sounds like it's stuck in a loop, and if it doesn't stop we would need to replace UI and 3 way valve solenoid. Unit is working as designed at this time. Call complete."
We serviced a
MAYTAG OVEN
Model CWG3100AAE
Near Austin, TX 78731
David Z
Job Details: 01/31/2022
"Arrived on site to install rebuilt control for oven. Installed control and tested unit. Verified functions working as designed with heat verified.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Kyle, TX 78640
Kevin
Job Details: 01/31/2022
"Arrived on site and inspected refrigerator and found freezer evaporator is frozen over, recommend it to homeowner that refrigerator be allowed to defrost for two days to remove all ice buildup. Refrigerator may be working properly after defrosting. If it doesnt prescreen for defrost issue and customer will need to defrost refrigerator again before return appointment, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Buda, TX 78610
Kevin
Job Details: 01/31/2022
"Arrived on site and inspected refrigerator and found ice beneath ice bin, The pictures. Ran icemaker on test 57 and it cycled properly filled it with test 45 and it is the correct amount of water. Icemaker did not overfill. There is no evidence of air leak. If issue continues will need to bring back icemaker, fascia heater, dual valve.7732851473"
We serviced a
GE COOKTOP
Model PGP953S3T2SS
Near Leander, TX 78641
Kimo
Job Details: 01/31/2022
Arrived onsite to install previously diagnostics parts. Upon arrival I installed new valves and tested unit and found unit operating as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Leander, TX 78641
Kimo
Job Details: 01/31/2022
Arrived onsite for refrigerator making noise at times. Upon arrival I gained access to the fc door and adjusted the door and the freezer seals perfectly now I leveled unit and adjusted rc doors and found the gasket broken causing a air leak. I check the drain tube and found the tube not sealing to the chassis properly I sealed it up. I also sealed up all air gaps I could find. And ima ordering 1x W10846057 gasket. ; ordrng 1 W10846057 (Gasket)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Austin, TX 78744
Jacob
Job Details: 01/31/2022
Arrived onsite for the fan not working at all. Tested the fan and the fan would not turn on. Replaced the control and that did work. Replaced the fan and fan did turn on. No issues at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Georgetown, TX 78626
Cliff
Job Details: 01/31/2022
Arrived on site to diagnose a refrigerator that is not cooling properly. Found refrigerant leak at filter drier and it will need to be replaced to complete repairs. Also ordering compressor in case needed. Office to set return appointment for 2 hours. ; ordrng 1 WPW10143759 (Drier) and 1 W10507884 (Compressor) and 1 W11506635 (Coupling)
We serviced a
LG DRYER
Model DLE7177RM
Near Georgetown, TX 78633
Lou
Job Details: 01/31/2022
"Arrived on site to inspect dryer not heating. Upon further inspection, I tested the unit and found the element not coming on. I disassembled the unit and tested the ohms to the element, hi limit cutoff, and thermostat and found the cutoff and thermostat were bad. Also found the drive belt beginning to fray and the tension pulley seized. I removed and replaced the thermostat, cutoff, drive belt and tension pulley. Cleaned the lint from inside the unit and reassembled the unit and tested. Unit is operating as designed. No lint observed at the end of service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM00
Near Georgetown, TX 78626
Cliff
Job Details: 01/31/2022
Arrived on site to diagnose a refrigerator that is not producing ice. Found water valve failed and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL COOKTOP
Model KCGS556ESS02
Near Austin, TX 78745
Jacob
Job Details: 01/31/2022
"Arrived onsite for the front left burner not igniting. Looked at the burner and saw it was not sparking. Upon further inspection, found that wire was not hooked up to the spark module. Re connected the wire. Tested the unit. Burner lit with no issues. No leaks at this time. Job complete"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPA00
Near Austin, TX 78732
Luis
Job Details: 01/31/2022
Arrived on site found unit not powering on ordering external drain pump; ordrng 1 W10825875 (External pump)
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Austin, TX 78752
Matthew
Job Details: 01/31/2022
Arrived onsite for dryer not drying. Upon arrival put unit in diagnostics and found F2E1- UI stuck button. Tested unit and found all functioning but not heating. Checked power source at block and was not getting full 240 vac. 120v on L1 and nothing on l2. Wiggled outlet and 240 was restored. Customer must seek electrician to resolve the issue. Something seems loose in the outlet not allowing unit to get 240 vac
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Round Rock, TX 78665
Cliff
Job Details: 01/31/2022
Arrived on site to diagnose a washer that is tripping the breaker. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and that appliances are not meant to be on gfci or afci circuits and can cause the circuit to trip. Customer will need an electrician to correct issue. No leaks were found at time of service.
We serviced a
FRIGIDAIRE RANGE
Model FEF368GCA
Near Austin, TX 78734
Brandon
Job Details: 01/31/2022
"Arrived on site to replace broken cooktop, after replacing, unit tested good."
We serviced a
KITCHENAID OVEN
Model KODE900HSS00
Near Georgetown, TX 78628
Jonathan S
Job Details: 01/31/2022
Arrived n site for double oven not reaching set temperature. Inspected unit and work area. Performed diagnostics mode and checked fault codes and found none. Found service pointer W11490379. That states to allow more time after preheat to add food. Found customer user aftermarket thermostat to read temperatures. Informed customer on cycling temperatures . Found unit heating as designed. Spoke with customer on user care guide and operation.
We serviced a
WHIRLPOOL WASHER
Model MHW6630HW1
Near Dripping Springs, TX 78620
Andrey
Job Details: 01/31/2022
"Arrived on site to test unit for no water, customer stated that unit is running but would be times were it wont do anything, ran unit through diagnostics, no error codes have been recorded, replaced ACU and pressure switch as precautionary ran unit through diagnostics cycle, unit is running as designed no leaks detected job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Austin, TX 78732
Brandon
Job Details: 01/31/2022
"Arrived on site to replace dispenser and OWI, heater was not needed for this unit, tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Austin, TX 78744
Tyler L
Job Details: 01/31/2022
"Arrived on site for complaints of no lights. Found freezer light and refrigerator light out. Checked for loose connections, found none. Installed new parts and tested. Both lights now working as designed. No water leaks detected, job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Austin, TX 78744
Tyler L
Job Details: 01/31/2022
"Arrived on site for complaints of unit tripping breaker. Found proper voltage from the wall to the control. Tested unit in service mode and found no error codes. Ran factory diagnostics and unit passed. Cycled power and started different cycles a few times. No issues at this time. Advised customer to have an electrician inspect the breaker. No water leaks detected, job complete."
We serviced a
JENN-AIR OVEN
Model JJW2430IL
Near Rollingwood, TX 78746
Kevin
Job Details: 01/31/2022
"Arrived on site and customer shared a video of oven making a Rattling/vibration noise. Turned on both fans through manual diagnostic and they did not make an excessive noise. Heated oven to 450? and only after allowing it to heat for over 20 minutes did it finally make a rattling noise again. Noise goes away when door is opened or when convection motor stops. Sent customer video to PR, well bring back anything that could vibrate when oven got hot and convection fan is running.; ordrng 1 W11241587 (Baffle) and 1 W10521808 (Baffle) and 1 W10546519 (Convection element) and 1 w11113654 (Sound pads)"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS1
Near Austin, TX 78750
Scott
Job Details: 01/31/2022
"Arrived on site for unit making too much ice and controls flashing . Found bad resistance on bin thermistor . Replaced bin thermistor, reran diagnostics. All checked normal. No water leaks detected at time of service. Job complete."
We serviced a
KITCHENAID COOKTOP
Model KECC508RPS02
Near Round Rock, TX 78681
David Z
Job Details: 01/31/2022
Arrived on site to diagnose cooktop with inner burner not working in RR position.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKB0
Near Austin, TX 78754
Joe Z
Job Details: 01/31/2022
"Arrived on site for unit leaking water. Upon arrival found drain hose crimped and leaking. Replaced drain hose. Also found top corner of tub was dented and leaking water. Need to replace tub. Also unit missing insulation and toe panel. Ordering tub, insulation and toe panel.office to reschedule ; ordrng 1 W11409866 (Tub) and 1 W10919858 (Insulation) and 1 W11573704 (Insulation) and 1 W11550992 (Toe panel)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78701
Jacob
Job Details: 01/31/2022
"Arrived onsite to replace damaged door, replaced the door. No issues at this time. Job complete"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Austin, TX 78745
Jacob
Job Details: 01/31/2022
"Arrived onsite to replace parts that tech line suggested. Replaced all parts. Had issues with top to get it off. Called Techline to let them know of the issue. Spoke with Robert Got Sr#773279630. Was able to fix the unit. Tested the unit. Unit tested good. No issues at this time. Job complete. Unit did not have water to test it with, let customer know that the unit needs to be hooked back up to the water."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Georgetown, TX 78626
Lou
Job Details: 01/31/2022
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the upper spray arm and manifold and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Georgetown, TX 78633
Lou
Job Details: 01/31/2022
"Arrived on site to inspect dishwasher upper rack stops coming off. Upon further inspection, I found the right stop missing. I removed and replaced the stops and tested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
GE DISHWASHER
Model PDF820SGJ0BB
Near Georgetown, TX 78633
Jonathan S
Job Details: 01/31/2022
"Arrived on site for dishwasher not powering on. Inspected unit and work area. Traced voltage to UI. Found failed UI. ordrng 1 WD21X23699 (Ui)"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW3
Near Leander, TX 78641
Kimo
Job Details: 01/31/2022
Arrived fr washer with black screen.upon arrival I gained access to the back of control panel and found that the led screen had came disconnected from the ui I reconnected it and tested unit and found unit operating as designed. Job complete no leaks.
We serviced a
JENN-AIR OVEN
Model JJW3830DP01
Near Leander, TX 78641
Kimo
Job Details: 01/31/2022
Arrived onsite to install previously diagnosed pats. Upon arrival I installed new console and tested unit and found that unit is now operating as designed. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Wimberley, TX 78676
Andrey
Job Details: 01/31/2022
"Arrived on site to test unit for wet clothes after drying cycle completes, tested unit with vent tester and got no air circulation, unplugged unit from wall and it tested good, advised customer not to run unit until vent has been cleaned by a professional, provided vent wizard number job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS
Near Salado, TX 76571
Tyler
Job Details: 01/31/2022
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Liberty Hill, TX 78642
Kimo
Job Details: 01/31/2022
Arrived onsite to install previously diagnosed pats. Upon arrival I installed new element and new console and tested unit and found unit operating as designed. Job complete.
We serviced a
KITCHENAID VENTHOOD
Model KVWB406DSS4
Near Austin, TX 78717
Scott
Job Details: 01/31/2022
Arrived on site for vent needing adjusting. Found vent cover off center bye about 1/2 inch off to right side at top. Chimney is properly attached at upper bracket. Bracket need to be moved back to left to center chimney . No functional issues with vent hood itself . Called tech. Sr 7732858019Job complete
We serviced a
WHIRLPOOL DRYER
Model MED6630HC0
Near Round Rock, TX 78665
Cliff
Job Details: 01/31/2022
Arrived on site to diagnose a dryer that is not heating. Found failed heating element and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
MAYTAG DRYER
Model MEDB950YG2
Near Austin, TX 78738
Brandon
Job Details: 01/31/2022
"Arrived on site for customer complaint of catch broken, found catch missing, I installed catch, unit tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Austin, TX 78738
Brandon
Job Details: 01/31/2022
"Arrived on site for customer complaint of drawer in freezer not closing properly, found upper drawer was off tracks, I adjusted drawer, unit tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Austin, TX 78735
Luis
Job Details: 01/31/2022
"Arrived on site for not dispensing water. Diagnosed a frozen tank due to Gap between fan scroll and air tower,added sealer between gap checked water dispenser working."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Austin, TX 78723
Tyler L
Job Details: 01/31/2022
"Arrived on site for install of previously diagnosed parts. Installed new cooktop, took picture showing no damage. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS1
Near Austin, TX 78723
Tyler L
Job Details: 01/31/2022
"Arrived on site for install of previously diagnosed parts. Installed new cooktop, took picture showing no damage. Job complete."
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS01
Near Austin, TX 78703
Luis
Job Details: 01/31/2022
"Arrived on site for loud noise. Listen to recorded customer provided,noise from recirculating pump running with no water. Ran diagnostics water filling reservoir,ran unit through a normal cycle,water filled reservoir let unit run till ice formed on plate,during ice slab release water filled reservoir. Water tube touching evaporator lines possibly water tube freezing preventing water flow to water pan after unit has made a couple slabs of ice. Adjusted refrigerant lines,adjusted tubing."
We serviced a
KITCHENAID RANGE
Model KCGC506JSS00
Near Cedar Park, TX 78613
Justin
Job Details: 01/31/2022
"Arrived on site to install previously diagnosed parts. I installed all three trim pieces. Product was in the garage, therefore no unit installation or uninstallation was needed. Unit is now as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78758
David Z
Job Details: 01/31/2022
Arrived on site to install dishwasher front panel due to damage. Replaced panel and missing screws.
We serviced a
KITCHENAID COOKTOP
Model KGCU483VSS00
Near Jonestown, TX 78645
David S
Job Details: 01/31/2022
"Arrived on site for intermittent sparking after being lit. I inspected the unit and work area. I found the front left burner not igniting properly, and the cooktop continuing to spark after a burner has been lit. I found the front right spark igniter cracked. I found the sparking issue only happening when the one does spark properly. I spoke to the customer about replacing the burner head. I am ordering the front left burner head.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78737
Robert
Job Details: 01/31/2022
Arrived on call to replace front panel. After replacing both husband and wife inspected panel.
We serviced a
KITCHENAID RANGE
Model KSIB900ESS1
Near Bastrop, TX 78602
Matthew
Job Details: 01/31/2022
Arrived onsite to replace previously diagnosed parts. Replaced bottom temperature sensor. Tested unit and immediately after powering on received F2E1 stuck/shorted key. Cleared code and oven sensor code resurfaced. Cleared that code and F2E1 code would not clear. Will need to order and replace the keypad and control. Will need AUTHO. Office to reschedule ; ordrng 1 W11034444 (UI panel) and 1 W11100619 (Control board)
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW2
Near Austin, TX 78736
Kevin
Job Details: 01/31/2022
"Arrived on site and inspected the washer and found Gearcase is beginning to leak oil. Gearcase would need to be replaced but is still working for now.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78723
Tyler L
Job Details: 01/31/2022
"Arrived on site for install of new heater. Installed new heater and tested. Ran unit through factory diagnostics and unit passed. No water leaks detected, job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Leander, TX 78641
David S
Job Details: 01/28/2022
Arrived on site for microwave vent light not working. I inspected the unit and work area. I found the relay for the light split open on the control. The control will need to be replaced. I am ordering the control. The office will reschedule when we have eta on the part.; ordrng 1 W11545876 (Control)
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS02
Near Leander, TX 78641
Kimo
Job Details: 01/28/2022
Arrived onsite to install previously diagnosed pat. Upon arrival I installed new water inlet valve and tested unit and found it operating as designed. No leaks at this time. Job complete.
We serviced a
KITCHENAID OVEN
Model KEBS109BSS00
Near Georgetown, TX 78633
Gerry C
Job Details: 01/28/2022
"Arrived to inspect no power. I verified power to the unit and through the transformer. Voltages to the UI were 34.5, 12.8, and both 3.3s were present. The 12VAC was present to the main board as well. The unit will require the UI control and I verified the were no actual touch control issues prior to the failure with the CX. ; ordrng 1 WPW10751146 (UI Control) and 1 1stCall (On Return Service)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Austin, TX 78744
Kevin
Job Details: 01/28/2022
"Arrived on site and inspected microwave and found it was damaged during installation, replaced outer wrap and control panel. Microwave is now complete, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Austin, TX 78754
Matthew
Job Details: 01/28/2022
"Arrived onsite for washer not filling properly. Upon arrival put unit in diagnostics and found No error codes. Ran auto test and all passed. Checked Valves and are functioning properly. Asked customer to demonstrate loading a cycle. Found customer was expecting water level to reach top of tub rim. Notified customer that the unit is not designed to fill all the way to the top, but was based off of sensors. Also found that customer was using 2-3 times the amount of detergent necessary. Explained use and care of unit. Unit is functioning as designed. Job complete"
We serviced a
MAYTAG WASHER
Model WTW8120HW0
Near Killeen, TX 76542
Al
Job Details: 01/28/2022
Arrived back on site to install previously ordered part. R& R the valve. Customer still needs to get defective faucet repaired for unit to deliver the proper amount of water in time allowed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Pflugerville, TX 78660
Joe Z
Job Details: 01/28/2022
Arrived onsite for water not dispensing. Tested unit and found Paddle has failed and needs to be replaced. ; ordrng 1 WPW10353848 (Paddle)
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Austin, TX 78744
Jacob
Job Details: 01/28/2022
Arrived onsite for unit not working and customer said they saw a white smoke in the air when pre heating the oven. Looked at the power block and saw that the black wire had burned up on the main harness. Ordered part. Rescheduled with customer. ; ordrng 1 W11458883 (Main harness)
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, TX 78758
Scott
Job Details: 01/28/2022
"Arrived on site ,replaced control . Ran preheat,all checked normal. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WFE975H0HZ1
Near Leander, TX 78641
David S
Job Details: 01/28/2022
"Arrived on site for oven not heating properly. I spoke to the customer and found out he is using a metal thermometer in the oven. I used my thermal kcouple, and preformed a temp test on the oven. I set it to bake at 350 and found during preheat the unit gets too 388. I let the unit cycle and found it cycling between 345 and 365 degrees maintaining a 350 average. I spoke to the customer about the unit, and the type of thermometer to use in the oven. Job complete."
We serviced a
AMANA REFRIGERATOR
Model TR25VE-P1196404WE
Near New Braunfels, TX 78130
Chase
Job Details: 01/28/2022
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Kingsbury, TX 78638
Andrey
Job Details: 01/28/2022
"Arrived on site to test unit for F8E4 error, tested unit found unit not leveled leaning on the left side, removed float pan and noticed water was in it, tested float switch and the that it would not spring back, spilt door and did not find any water Residue around vent and dispenser, will need float switch to fix issue, office to reschedule ; ordrng 1 W11545764 (Float switch)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Canyon Lake, TX 78133
Noah D
Job Details: 01/28/2022
"Arrived on site to inspect unit for not illuminating freezer and fridge areas. Upon inspection found the lights out in multiple spots, replaced the upper left module and freezer light returned, replaced lower right module and cab lights returned. Used 2 modules. Complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near San Marcos, TX 78666
Robert
Job Details: 01/28/2022
Arrived on call for complaint of turn table not working. Check voltage to motor and no 120v to motor. Will need control to complete.; ordrng 1 W11342846 (Control) and 1 W11333816 (Control)
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Pflugerville, TX 78660
Joe Z
Job Details: 01/28/2022
Arrived onsite to install previously diagnosed parts. Replaced TOD on bottom oven and bake element on top oven.tested units by preheating both ovens to 350. Both ovens heated as designed. Job complete
We serviced a
JENN-AIR REFRIGERATOR
Model JBRFR36IGX00
Near New Braunfels, TX 78132
Noah D
Job Details: 01/28/2022
"Arrived on site to inspect unit for a misplaced cover and exposed tubing, upon inspection found the cover not installed, ordering both covers for fridge and freezer. Office to reschedule ; ordrng 1 W11247668 (Grille) and 4 W11247538 (Screws)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Pflugerville, TX 78660
Joe Z
Job Details: 01/28/2022
"Arrived onsite to install previously diagnosed parts. Heater checked out good, control to heater checked out good sending 120. No need to replace harness at this time. Need to replace UI. Replaced UI. Advised customer to give unit several hours for FC to reach temp and then ice will harvest. Customer will monitor unit and call us back if issue continue. Job complete"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS245GX0
Near New Braunfels, TX 78132
Noah D
Job Details: 01/28/2022
"Arrived on site to inspect unit for clicking when it is opened, upon inspection found the right side hinge did show signs of wear. Ordering friction sliders to fix issue and returning with hinges in case a larger problem presents itself. Office to reschedule ; ordrng 2 WP8268961 (Pads)s"
We serviced a
WHIRLPOOL RANGE
Model RF362LXSB0
Near Temple, TX 76502
Tyler
Job Details: 01/28/2022
"Arrived on site for range that had no functionality from burners or UI control. Upon arrival confirm complaint and after further testing I found that the terminal block at Froedtert on the back of the unit causing a lack of voltage going to the main control. I also found that wind power was steadily applied to the control that the front right infinite switch was blown causing indicator light to think the unit was on even though it wasnt. .; ordrng 1 WP3149400 (Inf. Switch) and 1 WP9761958 (Terminal bock) and 1 Cnote (Office please read att note)"
We serviced a
JENN-AIR RANGE
Model JDRP548HL00
Near New Braunfels, TX 78132
Noah D
Job Details: 01/28/2022
"Arrived on site to inspect unit for blinking orange lights and found the unit did have orange lights but was indicating a change in temp, the customer was confused on how to use preheat and all the different selections. I tested the oven 4 times, 2 times on left side and 2 on right to 375 with no issue, when customer used product incorrect selection chimes could be heard. Instructed customer on proper use. Complete"
We serviced a
WHIRLPOOL DRYER
Model WED8740DW1
Near The Hills, TX 78738
Brandon
Job Details: 01/28/2022
"Arrived on site to replace failed heating element and fuse, after replacing, unit tested good
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHB0
Near New Braunfels, TX 78132
Robert
Job Details: 01/28/2022
Arrived on call for complaint of heater damaged. Found the heater had something plastic fall on it and it melted. Removed the plastic and test heater it is working properly.
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Hubbard, TX 76648
Jonathan M
Job Details: 01/28/2022
Arrived on site for refrigerator that has a defrost issue. Inspected unit and work area. Checked the heater and harness for continuity and resistance and found both to be within range and working. Checked the evaporator thermistor and found it reading 3.2 k ohms. I called whirlpool Techline and spoke to Bruce SR# 7732843612. He had me check both of those readings for the heater and thermistor through the main control and found proper resistance on both. He then advised the only other issue could be with him the main control. Replaced both evaporator thermistor and control and tested the unit. The unit began to cooling operate as designed. Advise the customer to call back if any other issues persist.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Lockhart, TX 78644
Andrey
Job Details: 01/28/2022
"Arrived on site to replace previously diagnosed control board, replaced control board, tested unit, light is now working, unit running as designed, job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Leander, TX 78641
Kimo
Job Details: 01/28/2022
Arrived onsite to install previously diagnosed parts. Upon arrival I installed new oven bottom. And new gasket. Unit is operating as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Lockhart, TX 78644
Andrey
Job Details: 01/28/2022
"Arrived on site to test unit for loud grinding noise, tested unit found cam nut has fallen off, called tech line to document, tech line stated that they been having this issue on other calls, was advised to add extra lock tight, Sr#7732839467, replaced cam due to damage done to the existing, ran unit 20-30 minutes with clothes in it to determine to u it is running correctly, unit is running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL RANGE
Model WFE975H0HZ1
Near Jarrell, TX 76537
Gerry C
Job Details: 01/28/2022
"Arrived to inspect no heat in oven or cooktop. The unit would show power on the UI, but there was no heat. I inspected the terminal block and found L2 burnt and the terminal block damaged. The wire harness will require replacement due to the L2 leads for the cooktop and oven both being burned through. ; ordrng 1 W11176673 (Harness, Main)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2423RS1A
Near Austin, TX 78738
Leonardo
Job Details: 01/28/2022
Arrived on site to replace motor. Replaced motor test unit and unit test good job complete.
We serviced a
WHIRLPOOL OVEN
Model KOSE500ESS05
Near Round Rock, TX 78664
Cliff
Job Details: 01/28/2022
"Arrived on site to diagnose an oven that is not heating consistently. Found rivet on the latch not fully pressed, preventing proper operation of door switch. Repressed rivet and tested unit. Found all is functioning properly at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Austin, TX 78717
David Z
Job Details: 01/28/2022
"Arrived on site to diagnose refrigerator that is not making ice, and has recently stopped dispensing ice. Checked door harness and found it severed almost completely. Unit would need a new door to resolve.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Kyle, TX 78640
Jacob
Job Details: 01/28/2022
Arrived onsite for the 3rd rack at the top having a broken wheel on the mount on the left side. Looked at the rack and saw that the wheel had broken off. Ordered part. Office to reschedule ; ordrng 1 W11231350 (Left side mount)
We serviced a
WHIRLPOOL VENTHOOD
Model JXU9136HP0
Near Leander, TX 78641
Kimo
Job Details: 01/28/2022
Arrived onsite for vent hood not turning on. Upon inspection I found good voltage at the motor but it would not come on. I replaced failed blower and tested unit and found unit operating as designed. Job complete.
We serviced a
GE WASHER
Model GFWN1100D0WW
Near Round Rock, TX 78664
Cliff
Job Details: 01/28/2022
Arrived on site to diagnose a washer that is not locking. Found door plunger broken Job is complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Georgetown, TX 78633
Lou
Job Details: 01/28/2022
"Arrived on site to install previously diagnosed and ordered part. Due to the inlet valve threads being bad and the valve leaking water, I removed and replaced the valve assembly and tested. No water leaks observed during service, job completed."
We serviced a
MAYTAG MICROWAVE
Model MVWP575GW0
Near Waco, TX 76708
Jonathan M
Job Details: 01/28/2022
Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced agitator auger and tested the unit. The unit is working as designed. Call complete.