WRS555SIHZ03 arrived on site to inspect refrigerator ice maker not working. Upon arrival I placed the unit into service mode and ran the ice maker harvest test and the unit passed. Ran the ice maker fill test and the unit passed. Inspected the ice maker and found a mass of ice on the bail arm. Removed the ice and tested and the operational test was successful. No water leaks observed during service.

Arrived on site to inspect dishwasher not drying. I ran the unit through diagnostics and found no stored error codes. I ran a test cycle and tested amp draw at the heating circuit. I found 8 amps on the heater circuit and verified the unit heating properly. I instructed the customer to use rinse aid to help the drying process. The unit is operating as designed at this time. No leaks observed during service.

Arrived onsite for a DW that is not drying dishes properly. Upon arrived the customer was running the washer and when it cam to the end of the cycle the heater kicked on. Upon further inspection I found that the dispenser was leaking rinse aid. I inspected the sensor and found that it was a little cloudy so I replaced it and tested the ui and found the unit operating as designed no leaks. I then advised the customer on detergent pod use and also to run the hot water at the tap before running the unit.

Arrived onsite for a DW with a upper rack that will not stay in place when you adjusted it. Upon arrived I found this to be true I replaced the adjusters and tested the unit and found the unit operating as designed

Arrived onsite for a dryer that has a Loose front pane at the bottom. Upon inspection I found this to be true I was able to reattached the pan with screws. I tested the unit to make sure that nothing else was wrong with the unit and found the unit operating as designed

Arrived onsite for a refrigerator that is making a noise when running. Upon arrival I found that the back panel of the unit was left off presumably by the tech from another company that came out before us. I waited it the unit began running and found that the condenser fan was making contact with the shroud adjuster it till the noise want away. Unit is operating as designed

"Arrived on site to test unit for multiple lights not working, tested unit found all lights in Fc and couple in RC are not working, replaced all 12 led modules with upgraded version, and tested, unit is now running as designed, job complete"

"Arrived on site to replace previously diagnosed control, motor and harness, replaced parts, blower wheel was ceased and had to be broken out, replaced blower as well from job 393846 unit is now running as designed, job complete"

I was sent the wrong harness. I am reordering the harness. I rescheduled the next service for the soonest appointment on Tuesday ; ordrng 1 W11458664 (Main harness)

Arrived on site to inspect refrigerator. The RC door has a dent. I removed and replaced the door and tested. I found the door gasket torn in the corner. I am ordering the gasket to resolve. I also filled the gaps in the mullion with silicone. No leaks observed during service. ; ordrng 1 W10249195 (RC gasket)

"Arrived on site. Replaced defective icemaker power cycled unit,ran harvest test passed ran fill test passed."

Arrived onsite for failure to dry. Found vent disconnected. Connected vent as a courtesy. Difficult precarious access due to laundry center unit in closet. All checks good.

"Arrived on site to test unit for dishes not drying, customer stated that no matter what setting they put it on the dishes are wet after cycle completes, tested unit found all components are activating in diagnostics and demonstrated to customer that heater is hot, stated to customer that do to unit having a plastic tub the heater does not get hot enough to completely dry the dishes and propping door open at the end of cycle will help it naturally dry out, unit is running as designed, no leaks detected job complete"

Arrived onsite and found unit operating with hi moisture from lint caught on an exterior vent screen causing hi moisture and intermittently unresponsive touch panel. Unit is now operating as designed. Unit is Out of warranty but customer disputing status and unwilling to pay at time of service.

"Arrived on site to install previously diagnosed and ordered part. Due to the unit making thin ice and the recirculating pump sensor not sensing correctly, I removed and replaced the recirculating pump with sensor and tested. Unit is operating as designed and the reservoir is filling properly. Upon arrival, I found the bin completely full of ice but the cubes were thin. Unit was not showing it needed to be cleaned at the time of arrival; therefore, customer advised they would clean the unit when it was time and I left the cleaning solution with the customer. No water leaks observed during service, job completed."

"Arrived on site to inspect ice machine not making ice. Upon further inspection, I placed the unit in diagnostics and tested and found the recirculating pump not operating. I removed and replaced the recirculating pump and retested and unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to inspect unit cavity for not always igniting. Upon closer inspection found bad igniter, replaced igniter. Tested unit, unit is running as intended. Job complete."

"Arrived on site to inspect unit for getting to hot. Per service pointer adding extra insulation and shared temperature sheet provided by the engineers showing acceptable temperature of surfaces during normal operations. Added insulation to door, tested unit, unit is running as intended. Job complete."

"Arrived on site to inspect unit for spray arms not engaging. Upon closer inspection found bad sump and motor. Replaced motor, tested unit, unit is running as intended. No leaks present at this time. Job complete."

"Arrived on site to inspect unit for broken or missing parts on cooktop. Upon closer inspection found 2 damaged grate burners replaced both grate burners. Tested unit, unit is running as intended. Job complete."

"Arrived on site to follow up on washer not completing cycles. Found unit had some water when i arrived. I checked error codes and found F8E1 (long fill), F2E3 UI / Control mismatch. Unit goes into diagnostic and does drain properly, but cycles are not finishing. Customer also said the unit didn't power on / shut down last time they used it and had to power cycle several times before it even goes on. When I tested I found the cold valve was just dribbling in. Also found unit has a service pointer for power cord that mentioned symptoms of unit not powering on. Recommended to customer that we replace the cold valve to resolve the incomplete cycles, and the power cord to resolve the report of the unit powering on. Talked to MS who will follow up with the customer. I was not able to link either of these failures to the F2E3 code since other components passed diagnostic test. We will need to see how a cycle runs with the new valve and cord. Office to schedule with MS follow up. ; ordrng 1 W11205048 (Inlet Valve)"

"Arrived on site to follow up on refrigerator that was dripping water from the dispenser. Was advised the drip was the same as last visit. When water ia dispensed a couple drops will come out as air displaces the water. Called Tech Line SR7737585818, talked with Ed. Confirmed this is normal operation due to air moving the water. Unit working as designed. Repair completed."

Arrived on site to follow up on microwave oven combo that was not cooking properly and throwing an F9E0 error still. Replaced new console and tested. Found unit still throwing the F9E0. I found 1 wire that had split between the panels that I repaired. Error still present. Called tech line and found that the K3 relay and K11 relay connectors were backwards. Reversed connectors and tested. Verified all working as designed. Repair completed.

Arrived on site for range with oven door separating. Upon arrival confirmed failure. Found outter glass trim panel separating and use glass tape to reapply seal and insure trim was locked in place. Unit works as designed. Call complete

"WCG97US0HS05 Arrived to inspect gas leak. I found the center, dual valves outer orifice, with a slow leak. The part sent was incorrect for this unit and I retrieved the correct valve from our facility. I installed the valve and tested and found the prior issue corrected. I tested all other accessible connections. No gas leaks detected after repair. ; ordrng 1 W11246817 (Dual Valve)"

"Arrived on site. Found ice bin more then halfway filled with ice,ice is thin and small due to water flow customer stated he will find ice stuck in housing,informed customer that issue is due to weak flow rate. Removed icemaker,adjusted water flow level on new icemaker installed icemaker same issue water not fully filling icemaker tray. Since removal of compressor cover ice has not been made replaced condenser fan motor assembly"

Arrived onsite and found unit leaking due to clogged drain hose. From fresh evap tray. Cleared drain tube. Unit is now operating as designed. Advised customer on repair.

"GTW330ASK3WW Arrived to install previously diagnosed and ordered parts. I found the 33mm basket jut was seized and will require a special tool, which I will retrieve upon return. No leaks observed during service. ; schdld next appmnt for 10/20 FRI AM"

KUIX535HPS00 Arrived for poor ice production. I found the intake for the condenser was plugged and removed the debris and verified good airflow. Further testing revealed the circulation pump/water level sensor assembly W11542867 was malfunctioning and did not sense the lower water level. The pump was also the version covered in Technical Service Pointer #: W11623132 Rev. A and required replacement. All normal functions of the unit resumed. No leaks observed during service.

"MVW7232HW0 Arrived to inspect power loss. I found the unit would not respond to any commands and could not be put into service test mode. Accessing the control, I verified line VAC to it and then tested the drain pump for resistance, showing 20.7 ohms. I jumped the drain pump to remove water from the unit and then jumped the lid lock, after verifying it was intact, resistance wise, via the replacement control and pre-injected the model and S/N into it. All loads showed the expected resistances and I found no shorts to ground. Inspection of the gear case revealed loss of oil and the teeth showed wear in the rotor, suggesting possible rotor lockup during agitate and potentially the cause for the control HV failure. The clutch electromagnetic assembly had signs of potential oil incursion as well. Returning tech will install the gear case, slider, clutch and rotor prior to installing the control. I removed the wash plate to ensure no further installation issues upon return. No leaks observed during service. ; ordrng 1 W11449841 (Gear Case) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W10915701 (Rotor)"

"MVW5035MW0 Arrived to inspect failing during cycle. The customer started the unit in normal mode and within less than a minute, it illuminated the done indicator and shut off. The motor could be heard to expectedly twitch lightly and then the lid should have locked, but did not and more importantly, did not attempt to lock. From prior experience on this chassis, this may indicate an early-cycle failure to read the expected shifter/cam position and can cause the observed failure. I inspected the shifter area and found slight indication of missed engagements within the cam teeth. Inspecting the shifter, I found and repaired an issue with the circuit and switch board moving within the housing. The unit operated as designed within every subsequent service and customer mode testing. If further issues persist, contact tech GC for further instructions. Notably, the unit fails at several month/week intervals, approximately 20 loads or so, per customer report. No leaks observed during service."

"Arrived on site for rust getting on clothing . Found tub rusting in several spots . Customer is also getting clothing torn .ran diagnostics and gearcase is sounding loud . ordering basket , drive block,nut ,gearcase . No water leaks detected at this time. Call to set return ; ordrng 1 W10554251 (Tub) and 1 WP21366 (Nut) and 1 WP389140 (Drive block) and 1 W11454741 (Gearcase)"

"3200 south Lamar Arrived on site for no cool. Per maintenance unit never cooled,removed compressor cover found oil on discharge port diagnosed unit will need a new compressor ; ordrng 1 W11580057 (Compressor) and 1 Wpw10142759 (Drier) and 1 R600a (R600a) and 1 Nitrogen (Nitrogen) and 1 W11506635 (Access valve)"

Arrived onsite and replaced compressor and installed access valve and uv drier. Pulled vacuum for 20 minutes and charged with 70g of r600a. Unit is now operating and cooling.

Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the ice bin. Call complete.

Arrived on site with new icemaker and fill tube heater. Removed top panel. Removed icemaker. Replaced I maker and fill tube heater. Reassembled and verified operation. Unit did not fill with water. Found filter was not inserted all the way. Call complete.

"Arrived onsite for a cooktop with a gas leak. I used my leak detector and found a leak at the regulator on the manifold side. I found the regulator only screwed on about four threads. I repaired that connection and tested again finding gas coming out of the box at the manifold pipe after the unit had been on a while. I turned the gas off and let the LP clear then turned it back on checking the orifices from left to right. All the orifices showed no leaks until I got to the right rear then the detector picked up a leak and gas started migrating to the left side. Im ordering all manifold and valve parts for this repair. Ordering W11381267 valve manifold left, W11381269 valve manifold center, W11378578 valve manifold right, W11339379 tube left, W11339377 tube center, W11337056 tube right, W11337062 orifice holder L&R front, W11378585 orifice holder L&R rear, W11381271 orifice holder center front, W11381273 orifice holder center rear, and tool/gas leak detector. Office to RS.; ordrng 1 W11381267 (Valve manifold left) and 1 W11381269 (Valve manifold center) and 1 W11378578 (Valve manifold right) and 1 W11339379 (Tube left) and 1 W11339377 (Tube center) and 1 W11337056 (Tube right) and 1 W11337062 (Orifice holder L&R front) and 1 W11378585 (Orifice holder L&R rear) and 1 W11381271 (Orifice holder center front) and 1 W11381273 (Orifice holder center rear) and 1 Tool (Gas leak detector)"

Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the pivot block. I found nothing wrong with the mullion and it was working as designed. I found the refrigerator leaning forward causing part of the problem with water running down the fascia. I leveled the refrigerator to correct this. Call complete.

"Arrived onsite for a washer that is not spinning the clothes out. I checked stored codes and found none. I tested the suspension finding it good. While testing the suspension I heard a noise from underneath the unit. I found the pulley shield had come off and had been getting in the belt and rubbing the cam. I removed the cover and ran the service cycle finding the machine working as designed. The shield, cam, and belt will need to be replaced along with the gearcase if the holes for the pulley shield cant get closed up. Ordering W11409708 shield and 2EA W11573574 screw. Marking all other parts as use on return visit. Office to RS.; ordrng 2 W11573574 (Screw)s and 1 W11409708 (Shield)"

Arrived onsite for a refrigerator with an icemaker that has a missing or broken bale arm. I found this model has the twist tray icemaker and it was turned off I turned the icemaker on and tested it. It went thru a harvest and filled with water. The icemaker is working as designed. I explained to the customer how this icemaker works. There were no water leaks present at the time of service. Call complete.

Arrived on site for washer not draining. Upon arrival confirmed failure and found f9e1 in diagnostics and tub Fahd water in it. Found drain motor had no clogs but wasnt pumping water out. Replaced drain pump and tested unit. Found washer working as designed with no leaks. Call complete

"Arrived,on site for refrigerator door no closing properly. Found left side door was higher and not hitting the strike properly. Attempted to removed refrigerator and found floor was not level. In did not come up without floor being scratch so I left in place and attempted to adjust level legs. Got door more flush but now to close to pig ether at top. Advised customer refrigerator needs to be on level surface for us to properly set. No defects with unit. Call complete. 178.50 Auth code: TJ4R43"

"Arrived on site for dryer still over heating. Upon arrival was able to replicate the failure after running unit for 45 minutes. Spoke with techline Tj and Andrew: sr#7737584956 and reported findings. Narrowed down failure to motor failing and shutting off after a full hr run time. Techline recommended replacing motor to resolve issue. Rescheduled customer for 10/23/23. Ordering motor w11549461, and wp697772 wheel.; schdld next appmnt for 10/23 MON !"

Arrived on site for refrigerator needing previously diagnosed housing and light module. Upon arrival installed both parts. Found lights working but found no housing internally broken and leaking water out and not sealing shut around filter at all. Rescheduled customer for 10/24/23 to complete repairs. Reordering W10862460 housing. ; ordrng 1 W10862460 (Housing)

Arrived on site to follow up on washer not completing cycles. Customer advised issue has been ongoing and reducing load sizes has made no difference. I tested the unit in diagnostics and attempted to manually run fast agitate. Found control cycles power and resets every time i try and spin or agitate. Replaced capacitor and control and retested. Found all functions working as designed. Repair completed.

Arrived onsite for unit stopping by itself. Upon arrival inspected unit. Found door catch loose. Used truck stock catch W11429587 and replaced. Door is closing properly. Called customer later on in the day and last cycle run completed properly . Job completed

Arrived onsite for unit making noise during spin. Upon arrival customer had several recordings. Inspected and found rotor bolt laying on the floor underneath the unit. Secured bolt and tested. No noise at this time. Customer will monitor. Job complete

"Arrived onsite for cycle disruption and unit erroring out. Upon arrival inspected unit. Tested and confirmed error codes. F6E3 communication ACU, F7E9 Locked rotor, F0E3 overload, F6E2 communication UI, F2E1 stuck button . F6E2 and E3 Were most repetitive. Replaced control and console. Calibrated and tested. Unit is functioning properly. Job complete"

Arrived onsite to replace failed gasket. Replaced and tested. Unit is functioning properly. Job complete

Arrived on site for F7-E1 error code. Upon arrival customer states that the unit has been operating correctly. I ran diagnostics and there are no saved error codes. Ran components test and all components operate correctly. Ran automatic test cycle and test passed. Unit is operating as designed. No leaks present at this time. Job complete

Arrived on site to install previously ordered part. Replaced control W11620481. Test unit by preheating oven to 350. Unit preheated and is operating correctly. Unit is operating as designed. Job complete

Arrived on site for unit not dispensing fabric softener. Upon arrival ran diagnostics and there are no saved error codes. Ran automatic test and unit operates correctly. Customer was not selecting fabric softener setting on rinse options. Unit is operating as designed. No leaks present at this time. Job complete

"Arrived on site for making noise. Upon arrival,ran diagnostics and there are no saved error codes. Inspected gearcase and suspension and are good. Found Service pointer w11695259 for Vibrating rear panel and are service pointer W11520474 for noise from control. Test control per service pointer .need to replace rear panel, and control. Ordering rear panel , control, and belt to have on hand. Office to reschedule ; ordrng 1 W11170319 (Control) and 1 WPW10006384 (Belt) and 1 W11486091 (Rear panel)"

Arrived onsite for unit leaking gas. Upon arrival inspected unit. Found the knob failed and will not allow valve to be completely shut off. Called safety team for documentation. SR#7737569036. Safety approved replacement. Ordering knob. Office to reschedule ; ordrng 1 W11620567 (Knob)

"Arrived on site to test unit for not cooling properly in RC, tested unit found evaporator completely frozen over with no air flow into RC, activated heater in diagnostics but getting no heat, unit has a defrost system failure, will need to replace control, UI, thermistor and heater harness assembly,ordering parts, advised customer that unit needs to be unplugged 24-48 hours before our next appointment rescheduled for 10/25; ordrng 1 W11650662 (Heater harness assembly) and 1 W11558182 (Control) and 1 WPW10384183 (Thermistor) and 1 W11518204 (UI control)"

"Arrived on site for washer making a grinding noise. Found f7e1, ran diagnostics and when unit went back to wash from spin at end of diagnostics I confirmed noise coming from actuator. Removed cam and found evidence of oil from gearcase. Removed top panel removed drum. Replaced gearcase, actuator, and splutch. Reassembled and verified operation. Call complete."

Arrived on site for parts for dishwasher not working and panel being damaged. Removed and replaced control panel ( includes new ui) and the main control. Reassembled and verified operation. Call complete. No leaks.

Arrived onsite for washer inlet valve stripped. On inspection the installer used Teflon tape on the threads. The hose couldnt seal against the valve. I removed all the Teflon tape off the threads and installed the hose. I did this on the cold and the hot valves. I turn the water on and waited for 30 minutes to see if the valve would leak. No water leaks detected during service.

Arrived on site for refrigerator making noise. Stops when door is opened. Unit was found unplugged. Cleaners said they had a bunch of towels underneath as it defrosted. Plugged in and ran diagnostics. All sensors passed. Fans working. Diffuser is good. Compressor turns on but had incomplete frost pattern. Tested and verified defrost heater is working. Recommend new compressor. Ad used customer office will call to schedule. ; ordrng 1 W11580057 (Compressor) and 1 WPW10143759 (Drier) and 1 W11506635 (Coupler) and 1 R600 (R600) and 1 Nitrogen (Nitrogen)

On arrival replaced the temp sensor per previous diag by GP Ran test cycle again and unit did not heat past 225 set at 350. During this test it preheated and then said to insert food. Opened and closed door. Verified probe placement and hit start. 5 min in and the UI fails. Verified voltage to the ui is 14VDC under load. Reached out to service management and was advised to replace both the main and the ui at the same time. Ordering W11375458 console. Used temp probe but unable to verify probe in service mode. Advised to collect on return after further checks completed. Rescheduled for 10/25; ordrng 1 W11375458 (Console)

Arrived on site with parts for timer. Customer had vents professionally cleaned. Removed control panel. Removed and replaced timer and knob. Found unit was not heating. Removed back panel and found thermostat wire had been disconnected. Reassembled and verified operation. Vent is good now. Call complete.

"Arrived onsite for ice machine no power. On inspection the breaker was good, the outlet had voltage. I pulled the unit out and when a was removing the drain pump the unit came on. I moved it again and the pump turn off. Installed new pump and tested the unit. It was making ice when I left. The unit is operating as designed."

Arrived on site to inspect dryer. The large knob has cracked and stripped the timer. I am ordering the timer and knob to resolve. ; ordrng 1 W11685947 (Timer) and 1 W11675852 (Knob)

"Arrived on site for squeaking and leaking oil. Upon arrival ran diagnostics and there are no saved error codes. Raised unit to inspect lower components. Found gearcase is leaking lots of oil, cam pulley and belt are worn. Inspected washplate and is seized on gearcase shaft and will need to be broken off to replace. Need Autho for gearcase, cam, belt, and washplate. Office to reschedule ; ordrng 1 W11239857 (Belt) and 1 Autho (Autho)"

"Arrived on site to replace wrong colored console with correct color console. Switched out consoles, tested unit unit, unit is running as intended. Job complete."

"Arrived on site to replace control board per previous tech. Replaced control board, tested unit, unit is running as intended. Job complete."

Arrived on site and replaced previously diagnosed compressor. Vacuumed system and held pressure for 30mins. Charged system to specs with 54g of R600a. No signs of any refrigerant leaks. Frost pattern developing as designed on evap. No leaks detected. Job complete.

"Arrived on site to test unit for blinking lights, tested unit found sensing blinking, inspected under unit and found no loose connections or broken wires, cycled power and put unit into diagnostics, unit completed diagnostics with no issues and not displaying any error codes, started a normal cycle unit is running as designed, no leaks detected job complete"

"Arrived on site to test unit for oven not igniting, tested unit found no response from broil or bake igniters, replaced spark module and tested, unit is now igniting properly, tested 4-5 time on each igniter with no issues, unit is now running as designed, no leaks detected job complete"

Arrived on site to test unit for periodically thawing itself completely. Found compressor is pulling 2amps. Recommend compressor replacement. No lockrings required. Ordering parts and office to reschedule. Needing 2hrs on return visit. ; ordrng 1 W11547313 (Compressor) and 1 WPW10143759 (Drier) and 1 W11506635 (Access valve) and 2 W10841140 (Clear silicone)s

"Arrived on site to replace previously diagnosed tub, replaced and tested, unit is now running as designed, no leaks detected job complete"

Arrived on site for a refrigerator that is making a roaring sound. Inspected unit and work area. Checked around the refrigerant lines and found no evidence of noise is being made by any refrigerant lines touching anything. The customer advise if the issue is more prevalent in the freezer. Gained access to the evaporator in evaporator fan and found a big ice pump Above the fan assembly. Found a water trail leading from the icemaker filter up down the backside of the unit. Attempted to drop the icemaker and did confirm that water was leaking from the fill tube and shoot. Was unable to adjust the shoot at all to fix it. spoke to CS and ordered all parts. He said we needed. The office will need to contact the customer about a return date due to limited parts availability.; ordrng 1 W10823511 (Fill tube) and 1 W11645360 (Water chute) and 1 W10861184 (Water clamp) and 1 4387491 (Insert)

"Arrived on site to replace previously diagnosed control and motor, replaced and tested, unit is now running as designed, job completed"

Arrived on site to install previously diagnosed part. Inspected unit and work area. I replaced the strike and tested the unit. The unit began to work and operate as designed. Call complete.

Arrived onsite for a refrigerator that has a RC door gasket that is falling off. Upon inspection I found this to be true. I replaced the door and tested the door and found the it is sealing and the gasket stayed in place.

Arrived onsite for a refrigerator that is not making ice. Upon inspection I found that then icemaker was turned off I turned it on and it cycled but the tube that brings the water into the unit was not inserted into the ice maker properly. I corrected this and cycled the icemaker again and found that the water flow was low. I gained access to to the water feed line and found that is had a small kink in it. After removing the kink the water flow returned to normal. Unit is operating as designed

"I dont say for a washing machine that has no power. Inspected unit and work area. The customer advise. The unit does have power but that it is making the same grinding sound as it did before. She advised that it lasted about 3 to 4 washes before the noise came back. I checked underneath the unit and found the cover had lost one of its screws, indicating the gear case is no longer able to hold the screws. Ordering the gear case and the cover shield for repair. I rescheduled the customer to 10/23 for now, but the customer is requesting sooner service, if possible.; ordrng 1 W11449840 (Gearcase) and 1 WPW10550173 (Shield)"

Arrived on site for has power but not heating. Upon arrival. Test polarity and is correct. Test unit and is operating correctly. Cannot duplicate the issue. Unit is operas designed. Job complete

"Arrived onsite for unit not cooling. Upon arrival inspected unit. Found both compartments room temperature. Inspected compressor compartment and compressor is vibrating, suction and discharge line are room temperature. Refrigerant is not flowing properly. Unit having sealed system issue. Ordering 2hr sealed system repair, compressor, dryer and access valve. ; ordrng 1 W11557425 (Compressor) and 1 W11506635 (Access valve) and 1 Wpw10143759 (UV dryer) and 1 R600 (R600) and 1 Nitrogen (Nitrogen) and 1 2hr (2hr)"

"John site for a refrigerator that is not cooling. Inspected unit and work area. The customer advised that after the last repair, the unit ran for 4-5 months without having an issue up until recently. Did confirm the customers complaint and found a defrost issue inside of the refrigerator. Due to the last repair, I am ordering the defrost heater assembly and evaporator thermistor for repair. The office will need to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 W11650660 (Heater) and 1 WPW10384183 (Thermistor)"

"Arrived on site to inspect wall oven temps. Upon further inspection, per the manufacturer testing requirements, using my multimeter, I placed my thermal couple in the center of the middle rack and tested temps on Bake at 350 degrees. My preheat temps was 351. My next four readings were 380, 336, 384, 327 for an average temp of 356.75 which is within range of temperature readings on a setting of 350 degrees. Based off my temp readings, the unit is operating as designed and no repairs are needed at this time. Job completed."

"Arrived on site to inspect refrigerator not dispensing water and not making ice. Upon further inspection, I tested the water dispenser and found it not dispensing water. I removed the lower drawers and shelf to gain access to,the evaporator cover. Removed the outer cover and found the fan scroll not sealing at the air tower causing the cold air from the evaporator to escape and hit the reservoir and freeze it. Using my steamer, I heated the reservoir and retested the water dispenser and it is operating as designed. I found the fill tube frozen and removed the ice and tested the ice maker and it is operating as designed. Using the permagum that was prescreened for this call, I sealed the gap between the scroll and air tower and tested the RC evap fan in diagnostics and the gap is completely sealed. Unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the lower dishwasher rack and tested functions. I inspected the upper rack and found rust spots on the rack where the dispenser door rubs on the rack (photo). I am ordering the upper rack and scheduled return service for 10/23/23. No water leaks observed during service.; ordrng 1 W10909088 (Upper rack)"

"Service not needed. Unit does heat, customer only needs washer worked on."

"Arrived on site. Replaced icemaker,power cycled unit ran harvest test passed,ran fill test passed."

"WRF757SDHZ03 arrived on site to inspect refrigerator with buzzing noise. In service mode I attempted to activate the compressor speed setting the compressor would attempt to start and do nothing. Temps read FC=73 RC= 73. Ordering the compressor, drier and access valve for SS. No water leaks observed during service. Informed customer of my findings. Unit left unplugged. ; ordrng 1 W11506635 (Access valve) and 1 W11574734 (Compressor) and 1 WPW10143759 (Dye drier) and 1 SS (SS) and 1 2hrs (2hrs), states that autho needed"

WTW4855HW3 arrived on site to inspect washing machine not working. Upon arrival I placed the unit into service diagnostic mode. No error codes. Tested the unit and all components activated except for the pump. Inspected all connections and found them all seated properly. Looked at the ui and found that the lights werent working. Cycled power to the unit to get the control panel to work. Checked and had proper voltage. Found that the controls would become inoperable randomly. Replaced the main control board. Tested the unit and all components are working as designed. No water leaks observed during service.

KDTE254EBL2 arrived on site to install previously diagnosed and ordered parts. Removed and replaced the upper and lower spray arms. Operational test successful with no water leaks observed during service.

"Arrived onsite for a refrigerator that is not cooling. Upon arrival I performed a temp test and found Fc at20*. RC at57. I checked the compressor and found that it was hot, I checked the frost pattern and found that only the very top of the Eva had any frost. Pointing to ss issue I am ordering a sealed system and having the office reschedule ; ordrng 1 W11578031 (COMPRESSOR) and 1 W11565768 (EVAPORATOR) and 1 W11567406 (EVAPORATOR) and 1 Locringkit (Loc ring kit) and 1 Accessvalve (Access valve) and 1 Uvdrier (Uv drier)"

Arrived onsite for a refrigerator with a gasket that is falling off. Upon arrival I I found that the actuator issue was that the chassis was coming apart at the bottom. I connected tech line and documented my findings with Chris sr#7737580019. And was advised to have the customer contact customer service and go from there

Arrived onsite to install previously ordered parts. Upon arrival the was no one home we reached out to the customer and got no answer I waited 10mins and still no one showed. I the. Moved one

Arrived onsite for a washer that is making a grinding noise when in use. Upon inspection I found that this is true upon future inspection I found that the belt had fallen off and did dang to itself and the cam I replaced both and tested the unit and found unit operating as designed.

Arrived on site for not cooling correctly. Upon arrival inspected unit. RC is cool but not cold enough and FC is cold but not freezing. Ran diagnostics and all components passed. Ice container is full of ice. Found entire evaporator except heater are encased in ice. Defrost is operating correctly. Found freezer is stuffed with food packaging and 2 of the shelves have liners that reach the rear panel and blocking the vents. Unit ha improper air flow. Cleared all ice with blower and steamer. Advised customer to shorten the length of shelf liners and be sure they do not extend pass the glass shelves. Powered unit back on and confirmed perfect frost pattern on evaporator. Unit is operating as designed. Job complete

"Arrived on site for both sections not cooling. Upon arrival,inspected unit and both sections are cool , but not cold. Test compressor and operates, pulls .98 amps. Found only partial frost pattern on evaporator. Need to order sealed system repair. Ordering evaporator,compressor, Uv drier, access valve, nitrogen, r600 kit, and weigh 2 hours. Office to reschedule ; ordrng 1 W11546605 (Evaporator) and 1 W11580057 (Compressor) and 1 2hourweigh (2 hour weigh) and 1 R600kit (R600 kit) and 1 Nitrogen (Nitrogen) and 1 WPW10143759 (UV drier) and 1 W11506635 (Access Valve)"

"Arrived on site for door locked and not opening . Ran diagnostics, found drain pump had failed. Replaced drain pump ran diagnostics and found when pump had failed it had burned out one of the wires in connection on harness on pump. Replaced spade on wire . Re ran diagnostics. All checked normal. No water leaks detected at this time . Job complete"

Arrived on site for range tripping breaker . Ran broil and didnt trip breaker . Ran reg bake and unit tripped breaker . Found nothing wrong with harness . Replaced bake and broil elements . Still tripping breaker . Ran amp checks . 10 amps at bake and both L1 and L2 . Then tripped when broil came on . Ran broil bye itself 14 amps at element and 14 at block . Recommended replacing breaker . Job complete

"Arrived on site for dead dryer . Found no power at terminal block . Found breaker tripped , reset breaker . Breaker tripped as soon as start button tripped . Checked harness , no shorts in wiring . Found break would trip when nothing plugged into out let . After several resets on breaker unit is running and heating . Getting correct amps. Recommended customer have breaker replaced . No lint build up at this time . Job complete"

Arrived on site for smell of gas again . Tested connections underneath in cabniet . No leaks detected with meter and liquid detector . Found left valve bent . Ordering Manifoil .set return 10/23; ordrng 1 W10594396 (Manifoil)

Arrived on site for washer needing previously diagnosed pump and harness. Upon arrival installed parts and tested unit found washer working as designed. Call complete

"Arrived on site to install previously diagnosed cam, belt, shield and feet. Upon arrival installed parts and tested unit. Found washer working as designed. Call complete"