Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8729 customer reviews

Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFE505W0JS0 Arrived on site for for oven not preheat good properly and timer shutting oven off. Performed temperature test on bake mode at 350°. Found average temperature at average temperature at 350°. Tested timer several times while testing and found no issues. Spoke with customer on the difference between cook time and timer. Spoke with customer on user care guide. All tested good.

Near Limonite Ln, Liberty Hill, TX 78642
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW6620HC0 "Arrived onnsite and provided customer with advice based on concerns with functionality and error code occurance, no saved errors. No leak at time of service. Ran test 12 and quick wash. All checks good. Advised customer on findings. Advised on use and care."

Near Sunny Brook Dr, Austin, TX 78723
Brandon C.

Brandon C.

DRYER MAYTAG MEDB765FW0 "Arrived on site for customer complaint of unit not drying properly, noise, and lint on wrong side of screen. Found blower wheel is stripped and moving freely on motor shaft. Ordering blower wheel and motor. Unit is heating. ; ordrng 1 WPW10349492 (wheel) and 1 WPW10508324 (motor-drve)"

Near Wester Ross Ln, Lakeway, TX 78738
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JF36NXFXDE00 "Arrived on site for no ice. Tested icemaker no water entering icemaker,isolation valve powering on diagnosed faulty icemaker water valve. Installed a new valve tested icemaker,icemaker ran through a harvest and filled with water. Repair covered under AUTHO S92190"

Near Scenic Brook Dr, Austin, TX 78736
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW4855HW1 "Arrived on site for washer not draining. Customer stated that had to bucket water out and will not allow another cycle to start. Inspected unit and work area. Found drain line was for a dishwasher. Performed diagnostics mode and checked fault codes. Found F9-E1 long drain. Tested drain pump and found activating. Found retailer had replaced drain line, due to not long enough to reach drain. Will need to replace drain line and bring extension if need. ; ordrng 1 285863 (drain hose) and 1 W10919003 (DRAIN PUMP) and 1 W11244231 (DRAIN HOSE)"

Near W Lakecrest Dr, Bluffton, TX 78607
Lou S.

Lou S.

MICROWAVE KITCHENAID KMCS1O16GSS1 "arrived on site to inspect microwave making noises. Upon further inspection, turned the unit on and it began to make a rattling noise. Pulled the unit from the wall and removed the cover. Inspected the internal parts and then turned the unit on and could not duplicate the noise. Reassembled the unit and put in back on the wall and retested and no noise heard. I found that the trim was not properly mounted and was rattling while the unit was on. No repairs needed, job completed."

Near Houston, TX
Andy  B.

Andy B.

DRYER WHIRLPOOL MEDC465HW0 Arrived on site for dryer only heating on low. Tested and inspected unit and found failed temperature switch. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Winding Walk, Austin, TX 78757
James C.

James C.

REFRIGERATOR KITCHENAID KRFC400ESS00 Arrived on site and found incorrect rails received. Reordering rails and will return; ordrng 2 WP13055901 (slide)s

Near Coyote Trail, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRFF507ESS01 "Arrived on site for no ice and loud noise. Tested dispenser no water power to valve,found failed led in freezer,diagnosed unit will need a new led module and valve. Installed anew valve and led,powered unit on all leds working tested water dispenser unit working as designed. used 1 W11205083 (MODULE) from stock"

Near Fox Chapel Dr, Austin, TX 78746
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for the refrigerator with possible failed controls causing dispensing issues. I found the water dispenser working as designed. Ms stated they heard the ice maker water come on and water ran out of the ice chute. I found the icemaker completely jammed up and packed with ice between the ice maker and the housing. I removed all of the ice and tested the ice maker. The unit cycled and filled working as designed. Ms stated that when the unit wouldn’t dispense water she opened and closed the door and it would work. The FC door concave area but it is contacting the switch. I opened and closed the door multiple times and finally got the switch to fail keeping the lights on with the door closed. The door switch needs to be replaced. Ordering W11396033 SWITCH. Will return with the icemaker just in case it jambs again. ordrng 1 W11396033 (SWITCH)

Near Woods Blvd, Round Rock, TX 78681
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site to install valve tech support advised replacing. Replaced valve,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. Repair covered under manufacture sealed system warranty"

Near Single Peak Cove, Spicewood, TX 78669
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on site for upper stop racks falling out . Replaced stops . Upper rails are secure. No water leaks detected at time of service . Job complete .

Near Rimrock Ct, Bastrop, TX 78602
Lou S.

Lou S.

DRYER WHIRLPOOL WED4950HW0 "arrived on site to inspect dryer not working. Upon further inspection, I turned the timer on and pressed start and nothing happened. I found the door switch is working as I opened the door and the inner light came on. Tested voltage to the timer and found none. Checked ohms to the fuse and found it open. Replaced the fuse and retested the unit and still won’t start. Replaced the timer and retested the unit and it operated as designed. No lint observed during service, job completed."

Near US-183, Leander, TX 78641
Leonardo C.

Leonardo C.

DISHWASHER BOSCH SHE43RF5UC "Arrived on site to test unit, upon inspection we found the bottom cover was full of water which triggered the leak sensor, removed water and retested, found no problems, cycles are completed. No leaks detected. Complete"

Near Scenic Bluff Dr, Austin, TX 78733
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDS30IXBL6 "Arrived on site to test unit, upon inspection we found even without soap that the dishwasher was making a lot of suds due to oversoap. Tested function of unit, tested good, Complete"

Near Cape Coral Dr, Austin, TX 78746
David  Z.

David Z.

OVEN KITCHENAID KOSE500ESS04 "Arrived on site to diagnose dead oven with no power. Performed diagnostic and checked thermal fuse, and found thermal fuse blown. Customer had informed,Ed me the door was found cracked open after cooking, and steam had gotten behind UI panel and blown fuse. Unit is leaning forwards in the cabinet and needs to be shimmed to level it out. May have resulted in leaning forward and door having issues closing. Advised customer to shim the unit and make sure door is closed and they should be fine. Replaced thermal fuse and retested. All is working as designed. Call complete."

Near Scotsman Dr, Austin, TX 78750
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOD51EC0AB03 "Arrived on site to replace cooling fan, after replacing, unit tested good."

Near Colinas Cove, Bee Cave, TX 78738
Brandon C.

Brandon C.

DRYER MAYTAG MGD8200FW1 "Arrived on site to replace control panel, after replacing panel, unit tested good."

Near Bella Montagna Cir, Austin, TX 78734
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Removed front panel and tested unit. Sound was not coming from the motor but from the left wheel rotating the drum. Removed drum and spun the wheel by hand. The wheel would intermittently make a loud squeak and grind sound, customer stated that was what they were hearing. Removed wheel and found inside rusted. Used wheel from new repair kit and tested unit, unit worked as designed. Call complete."

Near Hillside Dr, Troy, TX 76579
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived onsite for the refrigerator with ice build up in the FC and the door not closing properly. I found product choking off the vents in the FC. I showed the vents to the customer and explained that they needed to stay cleared from product for proper air flow. I found the coil good and the unit working as designed. I found large gaps between the chassis and liner. I sealed the gaps with Whirlpool sealant. Call complete.

Near Centennial Loop, Round Rock, TX 78664
Robert J.

Robert J.

ICE MACHINE KITCHENAID KUIX305ESS2 Arrived on job for ice machine not producing ice. Upon arrival customer stated that the ice machine was now working after he tightened a leaking drain plug. Ran diagnostics and found no issues. Icemaker is making ice. Complete

Near River Chase Dr, New Braunfels, TX 78132
James C.

James C.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site and tested operation. Found breaker has tripped. Ran diagnostics and found no faults. Found unit has shorted owi sensor. Installed new and tested. Unit working properly. Job complete

Near Stone Pony, Liberty Hill, TX 78642
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOS51EC7HS01 Arrived on site for oven heating to hot. Performed temperature test on bake mode at 350°. Found average temperature at 370°. Calibrated unit -20°. All operations tested good.

Near Calera St, , TX 78628
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site to diagnose a dishwasher that is not fully draining. Tested unit and found debris in check valve. Remove debris from line and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Golden Eagle Ln, Leander, TX 78641
Paul R.

Paul R.

FREEZER WHIRLPOOL WZF34X20DW01 Arrived onsite for the freezer with a sealed system failure. I found the compressor defective. I evacuated the system and replaced the compressor and drier. I installed an access valve on the compressor. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 4.6 oz’s of R134A. I tested the unit and it is working as designed. Call complete.

Near Rio Grande Ave, Hutto, TX 78634
Clif L.

Clif L.

OVEN KITCHENAID KEBS107SSS04 Arrived on site to re-diagnose an oven is not heating properly. Found bake element not fully wired during previous repair causing it not to work. Re-wired element properly and tested unit. Found all parts and components are fully functional and no further repairs are needed.

Near Medicine Hat, Leander, TX 78641
Scott  M.

Scott M.

RANGE GE JGBS30REK2SS "Arrived on site for oven not coming on. Igniter not even lighting . Changed out reg/ safety valve . Test unit ,oven is now lighting and preheating . No gas leaks detected at time of service . Job complete ."

Near Washington St, Smithville, TX 78957
Jonathan M.

Jonathan M.

DRYER MAYTAG MEDB835DW4 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced blower wheel and one roller. I found and replaced another triangle clamp on another roller. Tested unit and unit worked as designed. Call complete.

Near S Fork Ranch Rd, Waco, TX 76705
Dylan  T.

Dylan T.

WASHER WHIRLPOOL WTW5000DW1 Arrived on site customer complaint was washer wasn’t washing the clothes properly because it wasn’t adding water need to order a water valve; ordrng 1 W10701459 (valve)

Near Story Ave, Florence, TX 76527
Al R.

Al R.

DRYER MAYTAG MVWB765FW3 Arrived to inspect washer issues.Ran diagnostics test mode and unit had a hard clicking and grinding noise from underneath.Removed and replaced the gear case and agitator.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete

Near Twin Creek Dr, Georgetown, TX 78626
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED9500TW2 Arrived on site and inspected dryer and found when start button is pressed relay on control board clicks and an F1 error shown. A new control board will be needed to correct the issue.

Near Trevino Dr, Austin, TX 78746
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived onsite for customer complaint of FV section light not coming and frost build up. Upon review and inspection, found FC door warped on top causing warming air to enter making frost. This is also causing door switch to freeze shut. Ordering door to complete repair. All water connections were dry at time of service.; ordrng 1 W11307257 (dor-fip FC SS)"

Near Anna Lee Dr, Killeen, TX 76549
David  Z.

David Z.

DISHWASHER GE GSD3340K55SA "Arrived on site to diagnose a dishwasher that was not moving the spray arm. Performed diagnostics optics and found spray arm was barely moving, and found it was chopped on bottom and had a broken tab. Unit is pumping water and you can hear it, but arm isn’t moving. Ordering spray arm pieces. WD12X10244 arm base, WD01X10342 coupler, WD22X10055 spray arm, WD12X10357 filter. Will bring pump back in case needed. Reassembled unit. .; ordrng 1 WD01X10342 (dishwasher coupler) and 1 WD12X10244 (base spray arm) and 1 WD12X10357 (filter fine asm) and 1 WD22X10055 (spray arm weld)"

Near Justin Ln, Austin, TX 78757
Paul R.

Paul R.

OVEN WHIRLPOOL WOS51EC0HS00 Arrived onsite for the oven with baking issues. Ms stated the oven browns too fast on the top of product before the rest of the product is done. I tested the oven temps at 350 degrees. I found the oven cycling between 331-384 degrees. I put a -10 degree offset in the control and tested. The temp is averaging 348 degrees and is working as designed. Mr and I put in a pre-cooked loaf of bread that MW stated had been burning on the top at 350 degrees for 3 minutes and the loaf came out perfect and crisp on all sides. Call complete.

Near Boscello Ct, , TX 78641
Lou S.

Lou S.

WASHER WHIRLPOOL WTW7300DW1 "arrived on site to inspect washer making noises. Upon further inspection, the customer advised that the unit has begun to make the squeaking noises it made before the last repair. I placed the unit in diagnostics showing error code F0E5-off balance load. Cleared the code and continued with testing. Unit operated as designed with no unusual noises. I placed the unit in manual test mode and tested high speed spin and still could not duplicate the noise. I tilted the unit back and found where the rotor appeared to have been rubbing on the floor due to the weight of the basket and the unit feet not lowered enough. I lowered the feet raising the unit up and retested and the unit is operating as designed. No,water leaks observed during service, job completed."

Near Sierra Mar Loop, Leander, TX 78641
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW8500DC5 "Arrived on site and inspected washer and found saved error codes for overload, off balance load, locked rotor, long fill. Found drain hose is sealed into PVC and has no air break. Basket wobbles on shaft, attempted to inspect it further and wash plate would not separate it is seized will need to bring back all associated parts. Wash plate will need to be broken off, no water leaks from connections at time of service.; ordrng 1 W10752187 (screw) and 1 W10752283 (washplate) and 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W10811960 (spin basket) and 1 W10909670 (nut-spaner) and 1 W10915700 (stator) and 1 W10915701 (rotor)"

Near Goforth Rd, Kyle, TX 78640
Jonathan M.

Jonathan M.

OVEN WHIRLPOOL WFE505W0HZ1 Arrived on site for oven with an F5 E1 code. Inspected unit in work area. Unit displayed both at 5 E1 (door latch operation) and F1 E0 (control board failure) codes.

Near S 16th St, Temple, TX 76501
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Arrived on site and tested operation. Found unit trips breaker with in 20 seconds of powering on. Tested fans and found evaporator fan motor reading open. Also found control visibly failed. Replaced both and found unit still tripping breaker. Ohmed compressor and found sidings shorted to body of compressor. Installed new compressor, stub, and drier. Charged with 5oz 134a and tested. Unit now operating properly. Job complete"

Near Blanco, TX 78606
Clif L.

Clif L.

RANGE WHIRLPOOL JES8850BAS Arrived on site to diagnose a range with a burner that is not functioning. Tested unit and found infinite switch and burner for left front burner both shorted. Also knob will need to be replaced. Replace switch today and am ordering burner and switch.; ordrng 1 W10823722 (elmnt-surf) and 1 WP74011579 (knob cust)

Near Ridge Oak Dr, Austin, TX 78731
Scott  M.

Scott M.

WASHER ELECTROLUX EFLW317TIW1 "Arrived on sit for unit stopping cycle . Ran diagnostics ,for door lock error . Replaced lock ,reran diagnostics .got motor control error .ordering motor motor control, control,wl sensor . Will need two men . ; ordrng 1 2MAN and 1 5304505436 (WL SENSOR ) and 1 5304510357 (CONTROL) and 1 5304515226 (MOTOR ) and 1 5304516720 (MCU)"

Near Walton Ln, Austin, TX 78721
Richard P.

Richard P.

WASHER WHIRLPOOL WTW4950HW1 Arrived onsite for the washer leaking water. Upon inspection found that the washer was damaged from during the shipping process. Water valve was broken and and lid latch was broken. Could not get the lid off because it was damaged. Customer called the company they bought the washer from and they stated that they are in the process of giving the customer a replacement washer. Complete.

Near Buckhorn Dr, Canyon Lake, TX 78133
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Arrived onnsite and found unit running with both compartments at room temp. Took amp draw and found .3 amps. Advised customer that unit has failed sealed system and will need compressor. Possible cause poor airflow due to obstructed condenser coils. Office to reschedule. ; ordrng 1 TJ90SF8404 (ACCESS VALVE) and 1 W10309988 (compressor) and 1 WP2188823 (evaporator) and 1 WPW10143759 (dryer)

Near Black Canyon Dr, Austin, TX 78729
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WGG745S0FS02 "Arrived on site to replace panel due to dent, replaced panel and put back together. Complete"

Near Bend, OR
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE301LVQ0 "Arrived on site to test unit, upon inspection we found the broil element was not getting correct voltage from board, replaced board and retested, element flowed and passed tests, sent invoice to office to run cc. Complete Wpw10476684"

Near E Riverside Dr, Austin, TX 78741
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH53521HZ0 "Arrived on site for microwave making loud buzzing noise. Gained access to high side circuit. Tested diode and found failed diode. Tested magnetron to ground and found fail magnetron. Recommend to replace high voltage side.

Near Fairway Ridge Rd, Georgetown, TX 78633
Richard P.

Richard P.

WASHER WHIRLPOOL WFW6620HC0 Arrived onsite for the washer not going into the spin cycle leaving clothes wet. Ran diagnostics and found no error codes and realized that the customer was using normal regular cycle and found that the spin cycle feature was turned off causing the issue. Turn spin cycle on and washer tested fine and no leaks detected. Complete

Near Landa St, New Braunfels, TX 78130
Jonathan M.

Jonathan M.

MICROWAVE WHIRLPOOL WMH31017FB0 Arrived on site for microwave with broken light. Customer advised that he had broken it trying to take it out. Found light bulb broken at the stem still tightly woven in the socket. Removed old lightbulb and replaced with new light bulb. Unit worked as designed. Call complete.

Near Misty Pine Dr, Temple, TX 76502
Robert J.

Robert J.

OVEN WHIRLPOOL WOS51EC0AS04 Arrived onsite for complaints of the oven liner bubbling. Upon inspection we found that the lower portion of the liner is in fact bubbling and peeling up. Called tech line and they advised us that this a a cosmetic issue and is only covered the first 30 days of purchase. Sr 7726941482 gave customer the phone number for customer care. Complete.

Near River Forest Dr, New Braunfels, TX 78132
Jacob S.

Jacob S.

REFRIGERATOR KITCHENAID KRFC704FSS01 Arrived onsite for unit not making ice. Tested unit. Found that ice maker was not responding in diagnostic mode. Ordered correct part. Rescheduled with customer ; ordrng 1 W11115534 (icemaker)

Near Bauerle Ave, Austin, TX 78704
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for cooling issue. Found fresh food evaporator incased in ice ran diagnostics diagnosed faulty thermistor,replaced motor assembly,secured thermistor to correct location on suction line using foil tape and a zip tie secured cover with 4 screws. Ran diagnostics test air flow good. Changed defrost setting to basic.

Near Bouldin Ave, Austin, TX 78704
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED4815EW1 Arrived onsite for customer complaint of long drying times on dryer. Tested unit and found roof venting clogged. Advised to have roof venting cleaned out. This will allow proper venting and maximum drying. Customer will have venting cleaned.

Near Tammy Dr, Copperas Cove, TX 76522
Kevin B.

Kevin B.

DRYER MAYTAG MEDB855DC4 "Arrived on site and found dryer was purchased as is with a large dent on the right hand side that is allowing drum to make contact with inside of cabinet while tumbling. Assemble dryer and straightened panel to allow drum enough space. After correction it is now operating normally, unit is new and there is no lint found at time of service, job complete"

Near Bright Star Ln, Austin, TX 78736
Andy  B.

Andy B.

DRYER MAYTAG MEDC465HW0 Arrived on site for dryer not drying properly. Tested and inspected unit all operations with unit operating as designed. Found vents need to be cleaned. Instructed customer on use and care and practice for best performance. No repairs are needed at this time.

Near Jackie Robinson Pl, Round Rock, TX 78665
Richard P.

Richard P.

REFRIGERATOR FRIGIDAIRE FFHB2740PP RF 83306410. Arrived onsite for the refrigerator ice maker not working. Installed new fill tube kit and called tech line. Ran diagnostics and all functions worked correctly and water filled ice tray. Complete

Near FM1044, New Braunfels, TX 78130
Richard P.

Richard P.

OVEN WHIRLPOOL WEE750H0HV0 Arrived onsite for the oven coming on by its self.

Near Tilden Trail, New Braunfels, TX 78132
Paul R.

Paul R.

WASHER WHIRLPOOL WFW5620HW0 Arrived onsite for the washer not powering on. On arrival the unit was working. I checked stored error codes and the unit had an F0E5 stored multiple times. I ran service test 12 and the unit completed the cycle and worked as designed. I advised the customer to do a power reset if it happens again. Call complete.

Near Avery Ranch Blvd, Austin, TX 78717
Paul R.

Paul R.

DRYER WHIRLPOOL WED8620HC1 Arrived onsite for the dryer that only gets the clothes dry on timed dry and any other cycle takes multiple cycles to dry. I found the dryer not leveled correctly keeping the clothing from rotating and contacting the sensor bars correctly. I found the temp and airflow good. I adjusted the leveling feet on the unit and tested. The unit is working as designed. Call complete.

Near Blue Ridge Dr, Round Rock, TX 78681
Lou S.

Lou S.

DRYER MAYTAG MGD5500FW0 "arrived on site to inspect dryer noises. Upon further inspection, the customer had a load drying when I arrived. I could not hear any grinding noises. Removed the clothing articles and disassembled the unit. Did not find any debris in the drum gaskets. I found that the tension pulley roller, the ack right roller and the front left roller were not rotating well and there was debris on the axle. I advised the customer of my findings and I removed and replaced the belt, tension pulley roller and all four drum rollers. Cleaned the lint from the unit and reassembled the unit and tested. Unit is operating quietly as designed. No lint observed at the end of service and no gas leaks detected during service, job completed."

Near Joppa Rd, Leander, TX 78641
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site and installed new filter head. Tested operation and found unit working properly. Job complete

Near Mountain Home Rd, Horseshoe Bay, TX 78657
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KFIS20XVMS2 "Arrived on site for customer complaint of unit freezing everything in fresh food section. I put unit into diagnostic mode, tested the damper function, damper passed test, tested thermistors, the temperatures tested good and thermistors were not open or shorted. Found faulty control board, ordering control. ; ordrng 1 WPW10312695 (electronic control)"

Near Glenway Dr, The Hills, TX 78738
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site to diagnose fan noise issue coming from FC that was persisting after door replacement. Examined in the unit and verified the defrost heater did melt down the ice on the Evap, but ice was still present on the fan motor and blades. T Melted down ice with steam and retested fan. Fan is now blowing as it should.

Near Prospector Pass, Georgetown, TX 78633
David  Z.

David Z.

DRYER WHIRLPOOL NED4655EW1 "Arrived on site to diagnose a dryer that was not drying at all and making some noise. Performed diagnostic and found no air moving through the unit, but it was heating. Removed venting for lint screen and found blower wheel was completely disconnected. Checked threads and found threads were good. Cleaned out housing and reattached the blower wheel. Ran unit and found it was now working as designed and moving air. If issue persists we will need to replace the Blower wheel. Call complete."

Near N Interstate Hwy 35, Austin, TX 78753
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED8000DW3 "Arrived on site and found moisture sensor has failed after correcting dryer is now operating normally. No lint found in dryer at time of service, job complete"

Near Bayou Bend Dr, Buda, TX 78610
Kevin B.

Kevin B.

REFRIGERATOR MAYTAG MFI2570FEZ07 "Arrived on site and found freezer door handle is loose after correcting door is operating normally. No water leaks detected at time of service, job complete"

Near Woodlands Dr, Kyle, TX 78640
Paul R.

Paul R.

REFRIGERATOR LG LMXC23746S/00 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I found the fans running in the FC but the temp is not getting below 10 degrees with it set at -2 degrees. The RC is temping at 40 degrees with it set at 36 degrees. I checked the compressor and found it only drawing a half an amp. The compressor is inefficient and not pumping correctly. I advised the customer to call LG. Call complete.

Near Ridgetop Bend, Cedar Park, TX 78613
Jonathan  S.

Jonathan S.

WASHER LG WT5680HVA "Arrived on site for washer continues to fill with unit powered off. Performed diagnostics mode and found cold water solenoid not shutting all the way allowing water to leak in unit.Removed failed valve and installed new. Performed diagnostics mode and tested valve operation while monitoring for leaks. All tested good, no water leaks detected. Paid in full on credit card."

Near San Marino Trail, Georgetown, TX 78633
Wesley P.

Wesley P.

MICROWAVE KITCHENAID KMHS120ESS1 Arrived onnsite and found manual cam adjustments and and correction of the cam position. Swapped screws for better Interlock support. All checks good.

Near Misty Hill Cove, Austin, TX 78759
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFG525S0JS0

Near Clubhouse Dr, Georgetown, TX 78628
James C.

James C.

ICE MACHINE KITCHENAID KUIC18NNTS2 Arrived on site and found customer wants unit cleaned thoroughly. Cleaned tubes and ran cleaner through system to clean inside tubes and evaporator plate. Job complete

Near Matern Ct, Horseshoe Bay, TX 78657
Dylan  T.

Dylan T.

WASHER ROPER RTW4516FW2 Arrived on site customer complaint was transmission was leaking also found that the Actuator was broken; ordrng 1 W10913953 (actuator)

Near N Bumblebee Dr, Little River-Academy, TX 76554
Scott  M.

Scott M.

FREEZER GE PYE22PSHFSS Arrived on site for fresh food warm . Found fresh food evap covered in frost . Nonwater leaks detected at time of service . Ordering evap cover heater see notes ; ordrng 1 AUTHO and 1 WR17X27084 and 1 WR50X10108 (thermostat defrost f) and 1 WR51X10131 (heater def asm fz) and 1 WR60X29099

Near Deaf Smith Blvd, Austin, TX 78725
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDF110PABB3 "Arrived on site for customer complaint of unit not completing cycles. I put unit into diagnostic mode and found 8-2 error code, drain issue. I ran drain pump, drain pump tested good. Checked polarity of outlet, tested good. Found faulty control board after unit would not complete diagnostic cycle.

Near Rush Pea Cir, Austin, TX 78738
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Arrived on site for light issue. Found freezer led not operating and fresh food led dim,diagnosed faulty led module in freezer,installed a new freezer led module powered unit on all leds working as designed."

Near S Pleasant Valley Rd, Austin, TX 78744
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW5620HW0 "Arrived onsite and found torn bellow. Replaced bellow and tested. All checks good, unit is now operating as designed leak free."

Near Pfennig Ln, Pflugerville, TX 78660
Clif L.

Clif L.

WASHER WHIRLPOOL WTW5000DW2 Arrived on site to diagnose a washer that is not spinning. Found shifter failure code and shifter not operating properly. Replaced shifter and calibrated unit. All is working properly at this time. No leaks were found at time of service.

Near Whitman Ave, Georgetown, TX 78626
Clif L.

Clif L.

DISHWASHER KITCHENAID KDFE104DSS4 Arrived on site to replace previously ordered parts. Found upper rack rails not resetting properly into fully closed position preventing the door from closing. Both upper rack rails will need to be replaced to complete repairs. Found control board and latch not needed but control panel has been damage due to excessive moisture caused by rack rail failure. Panel will also need to be replaced on the return trip. .; ordrng 1 W11259785 (RAIL) and 1 W11259786 (RAIL)

Near Pin Oak Ln, Round Rock, TX 78681
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site and sat refrigerator into a diagnostic cycle and used tests to start all functions and customer selected the compressor noise is what they are hearing. At this time compressor sounds normal customer says it is louder intermittently. Recommended that they continue monitoring it seal test and has a minimum five year warranty and can be replaced if it is going out. No water leaks from connections at time of service, job complete"

Near Mesa Verde Dr, Austin, TX 78737
Arthur B.

Arthur B.

MICROWAVE KITCHENAID KMHS120ESS4 Arrived onsite for customer complaint of OTR microwave under counter light not coming on. Checked voltage at socket and found not voltage found. Found relay on control board is bad.. ; ordrng 1 W10881539 (cntrl-elec)

Near Rein Dr, Killeen, TX 76542
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site ,replaced main control . Unit lit is now responding to touch controls . Job complete"

Near Midlothian Dr, Austin, TX 78754
Jacob S.

Jacob S.

MICROWAVE FRIGIDAIRE FGMO205KFC "Arrived onsite for unit not powering on. Tested unit. Found that Fuse above the magnetron was burned out. Ordered part. Rescheduled with customer. ; ordrng 1 5303319550 (fuse,thermal cutout)"

Near Highland Ave, Austin, TX 78703
Jonathan M.

Jonathan M.

RANGE WHIRLPOOL WFE505W0HW1 Arrived on site for oven that was overheating. Inspected unit in work area. Customer advised that he was coming out of the top of the door and was causing the handle in the glass to become extremely hot. Call tech line and spoke to Kevin SR # 7726941368. He asked me to check the door seal for any abnormalities. No defects were found. He advised the this was normal operation. Call complete.

Near FM93, Belton, TX 76513
James C.

James C.

REFRIGERATOR KITCHENAID KRFC704FPS01 Arrived on site and installed new ui and ice door. Instructed customer that the unit will need 24 hours to verify temps stabilized. Job complete

Near Highland Dr, Marble Falls, TX 78654
David  Z.

David Z.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to diagnose dishwasher with dispenser not staying closed. Examined dispenser and found latch broken and not able to stick. Replaced dispenser and retested. Latch now properly locks and seals properly. All is now working as designed. No water leaks found at time of service. Call complete.

Near Lubbock Ln, Austin, TX 78729
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED5620HW0 "Arrived on site and inspected dryer and found no voltage on L2, adjusted plug on dryer and heating has returned. Also recommended to customer that an electrician we consulted to replace the outlet to ensure dryer continues to work. Job complete"

Near Lakeshore Dr, Austin, TX 78746
Clif L.

Clif L.

DISHWASHER KITCHENAID KDFE104HBL0 Arrived on site to diagnose a dishwasher that is not draining. Found debris caught in drain pump and preventing it from running. Removed debris from pump and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Brushy Hollow, Austin, TX 78750
Al R.

Al R.

REFRIGERATOR FRIGIDAIRE FFHS2311LB "Arrived to inspect side by side refrigerator not making ice.Removed and replaced the ice maker and adjusted the freezer temperature, which was set at 1 with 9 being the coldest.There were ice cubes harvesting in the defective ice maker.All water lines were dry at the time of service.Customer needs to change the water filter to get maximum results.Job complete"

Near Nimbus Dr, Pflugerville, TX 78660
Al R.

Al R.

RANGE WHIRLPOOL WFE540H0ES1 Arrived to inspect F9E0 error code.Confirmed the complaint and checked the plug at the wall and on theCalled Whirlpool Tech line and spoke with DAVID. SR7726941664 AdVised to REPLACE THE CONTROL.Removed and replaced the control and unit tested as designed.Job complete

Near Westinghouse Rd, Georgetown, TX 78626
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "arrived on site to install previously diagnosed and ordered parts. Upon arrival, I found that the unit had not been defrosted and due to the thickness of the ice on the evaporator and around the parts needing to be replaced, I advised the customer that I would have to reschedule to allow them to defrost the unit.

Near Cedar Crest Dr, Cedar Park, TX 78613
Dylan  T.

Dylan T.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site customer complaint was plastic dishes were not drying very well show customer to run the hot water before you starting the dishwasher and the hot water heater needs to be turned up a little bit was only at 110°

Near Woodpecker Run, Jarrell, TX 76537
Richard P.

Richard P.

WASHER MAYTAG MVWB855DC3 Arrived onsite for the washer going from wash to sensing multiple times. Ran diagnostics and found error code F7E5 shifter failure. Ran a agitating cycle and worked fine ran a spin cycle and washer did not shift into spin cycle. Ordering parts and office to reschedule. ; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W10777956 (harns-wire)

Near Three Rivers Cir, New Braunfels, TX 78130
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL WCG97US0DS00 "Arrived on site to test unit for clicking ignitors, upon inspection we found the unit was working correctly, did a full run through of the cooktop, passed all tests.

Near Echo Shore Cove, Austin, TX 78737
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDT710PAHZ1

Near Frankies Cove, Canyon Lake, TX 78132
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDF330PAHB1 "Arrived on site for customer complaint of unit not washing dishes after it fills, I found faulty pump/motor, I replaced pump/motor, unit tested good. No leaks at time of service."

Near Bee Cave Pkwy, Bee Cave, TX 78738
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for door issues. Adjusted hinge and front adjustments,remolded fresh food door seal."

Near Bunny Hop Trail, Austin, TX 78734
David  Z.

David Z.

WASHER WHIRLPOOL WFW6620HC0 "Arrived on site to diagnose washer with a loc message and reported leak. Checked unit over and verified control lock had been triggered and control panel was locked out. Showed customer how to lock / unlock control panel. They said they felt like there had been a small puddle under the front left foot, but no evidence was present. Advised to reduce soap usage 40% as I did see soap trails down the front, so leaks are probably just oversuds. Ran diagnostic cycle and no errors or leaks were present. Advised to run a clean cycle to remove some of the sud buildup. Advised on use and care. Call complete, no water leaks found at time of service."

Near Justin Ln, Austin, TX 78757
Dylan  T.

Dylan T.

WASHER MAYTAG MVWB865GW0 Arrived on site customer complaint was washing machine wouldn’t add any water into it found it had a bad water valve replaced a part ran the unit everything worked as designed all lines are dry

Near Reeds Lake Loop, Rogers, TX 76569
Jacob S.

Jacob S.

DISHWASHER JENN-AIR JDB8200AWP0 Arrived onsite for unit stopping during normal cycles. Tested unit. Found that control was shorting out. Replaced control board. Tested unit. Unit test good. No leaks at this time.

Near W Live Oak St, Austin, TX 78704
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for for refrigerator left RC door handle loose. Inspected unit and work area. Removed handle screw and check door screw. Tighten door handle and tested door operation. All tested good, no water leaks detected durning service. Spoke with customer on user care guide."

Near Beach Mountain Cove, Georgetown, TX 78633
Robert J.

Robert J.

RANGE WHIRLPOOL WFE550S0HZ1 Arrived on job for for one burner on the range top not heating. Tested voltage coming out of the switch and only found 15 volts. Replaced switch and tested again 240 volts are now present and the burner is now working. Complete

Near Elderberry, New Braunfels, TX 78130
Wesley P.

Wesley P.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived onnsite and found unit had just been used and using hot pads was unable to budge from install. Reset unit to factory setting and found all to be operating as designed. In event of console needed, 2 man required."

Near Gildas Path, Pflugerville, TX 78660
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and inspected washer and found no saved error codes, ran automatic cycle test 12 and everything passed. Spoke with techline and 7726943038, because there is no error codes and washer is passing all tests they recommended replacing control and control panel again. 7726943038; ordrng 1 W11319991 (PANEL)"

Near Strawberry Blonde Dr, Buda, TX 78610
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE525S0HS1 "Arrived on site to test unit for low temp, upon inspection we found the elements had been cycling on and off, replaced burners and infinite switches due to service pointer, retested and all burners works . complete"

Near Conestoga Dr, Kyle, TX 78640
Andy  B.

Andy B.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site for dryer noise and burning smell. Tested and inspected unit and found no burn smell or signs of burning. Found failed rollers, belt and pulls. Removed failed parts and replaced with new. Tested unit and all operations are normal and no burning smell. Instructed customer to keep an eye on unit for a while to be safe and instructed to have house vent cleaned. No other repairs are needed at this time."

Near Malta Cir, Hutto, TX 78634
Leonardo C.

Leonardo C.

DISHWASHER MAYTAG MDB4949SHZ0 "Arrived on site to test unit for not draining, upon inspection we found the dishwasher was not draining at all, checked on all functions in testing and found control board was unresponsive, ordered control board and rescheduled. Office to set time ; ordrng 1 W11225084 (CONTROL )"

Near Dacy Ln, Kyle, TX 78640
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived onsite to install new compressor to 5 door dual evaporator refrigerator. Removed compressor and installed new dye drier, process stub using braising methods. Vacuumed unit down and charged with 5.5oz of R134a refrigerant. Observed fronts patterns. Good frost patterns forming. Advised customer to wait 24hrs prior to placing items back into unit. All water connections were dry at time of service."

Near Timber Ridge Dr, Nolanville, TX 76559
Dylan  T.

Dylan T.

OVEN MAYTAG MER8800FZ2 Arrived on site customer complaint was they didn’t like the way the oven smelled when they preheated ran the unit through diagnostic couldn’t find anything wrong at this time working as designed

Near Trailridge Dr, Temple, TX 76502
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived onsite for the refrigerator that started leaking again from underneath when water is dispensed or when the ice maker cycles. I found the water line from the fill valve to the filter kinked badly where it comes out of the fill valve causing the leak. The line needs to be replaced and possibly the fill valve..; ordrng 1 WPW10678712 (TUBE-WATER)"

Near Libani Ln, Cedar Park, TX 78613
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived to install previously ordered parts.Installed caps.Job complete

Near Catwalk St, Pflugerville, TX 78660
Jacob S.

Jacob S.

OVEN WHIRLPOOL WFG550S0HZ1 Arrived onsite for drawer to unit not being flush. Tested unit. Adjusted drawer to unit. Drawer is now flush. No issues at this time. Job complete

Near Eves Necklace Dr, , TX 78610
Jonathan M.

Jonathan M.

RANGE WHIRLPOOL WFC310S0ES4 Arrived on site for oven door that was dented. Inspected unit and work area. Unit appears to be dented on left side of stainless steel door. Replaced glass door and unit is looking and working as designed. Call complete.

Near King Cir, Temple, TX 76501
David  Z.

David Z.

DRYER WHIRLPOOL WGD4850HW0 "Arrived on site to diagnose a gas dryer that was not heating. Performed diagnostics and found thermal fuse and associated thermostats testing good. Found IGNITOR was getting red hot, but no flame was being produced. Tested flame sensor and found it open. Replaced flame sensor and retested. Unit Immediately fires up and began heating. All is working as designed. Call complete."

Near Shoal Creek Blvd, Austin, TX 78757
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED94HEXL0 "Arrived on site for customer complaint of unit making noise, I disassembled unit, found blower wheel was wobbling indications of a bent motor shaft. Found other noises coming from roller wheels and idler wheel. Quoted customer for blower wheel, motor, and repair kit. Old blower wheel needs to be cut off because it’s stripped. ordrng 1 WPW10211915 (wheel)"

Near Black Wolf Run, Austin, TX 78738
Robert J.

Robert J.

RANGE WHIRLPOOL WFE320M0ES2 Arrived on job for for the range door not opening correctly. Upon inspection we found that the door hinges were damaged. Replaced both hinges and tested door. Everything working properly now. Complete.

Near Buttercup Bend, New Braunfels, TX 78130
Al R.

Al R.

RANGE WHIRLPOOL WGG745S0FS02 Arrived to inspect gas range not lighting.I turned all burners on and unit tested as designed.Oven also ignited as designed.Job complete

Near Thunian Pass, Pflugerville, TX 78660
Jacob S.

Jacob S.

RANGE KITCHENAID KSGG700ESS1 Arrived onsite for unit having damaged near console. Looked at unit. Found that right side end cap is damaged. Ordered part. Rescheduled with customer ; ordrng 1 W10555940 (endcap-pnl)

Near W 13th St, Austin, TX 78703
Dylan  T.

Dylan T.

WASHER WHIRLPOOL WTW4855HW1 Arrived on site customer complaint was agitator had fallen off put it back on ran unit through test mode everything is working as designed all lines are dry

Near Jarrell, TX
Paul R.

Paul R.

WASHER LG WT5680HVA Arrived onsite for the washer that a glass broke inside it and it needs to be cleaned up. i found glass slivers in the basket. The basket and tub needs to be vacuumed out. I removed the wash plate cap and the wash plate. Bothe were full of small pieces of glass. I vacuumed the glass out of the unit and flushed the tub. There were no more glass pieces present. Call complete.

Near Dry Gulch Bend, Cedar Park, TX 78613
Arthur B.

Arthur B.

MICROWAVE WHIRLPOOL WMH53521HZ3 "Arrived onsite for customer complaint of OTR microwave turntable making grinding noises when turning. Confirmed issue. Removed and replaced turntable motor,reassembled and tested. Turntable now moves as designed. No other issues found."

Near Broken Arrow Dr, Harker Heights, TX 76548
Dylan  T.

Dylan T.

MICROWAVE KITCHENAID KMBP100ESS01 Arrived on site customer complaint was microwave wouldn’t come on or anything replace all 3 control board unit is getting power correctly but still not coming on need to order the display; ordrng 1 W10588761 (panl-cntrl)

Near Las Colinas Dr, Georgetown, TX 78628
Brandon C.

Brandon C.

WASHER MAYTAG MVWC565FW1 "Arrived on site to replace gearcase drive pulley and belt, after replacing I ran calibration cycle, and tested unit for leaks, unit tested good."

Near W Fitzhugh Rd, Dripping Springs, TX 78620
Kevin B.

Kevin B.

WASHER MAYTAG MVWB765FW3 "Arrived on site and inspected washer and found no water flow from cold valve, replaced valve assembly and washer is now operating normally. Ran test 51 and 52 to confirm operation. No water leaks from connections at time of service, job complete"

Near Las Lomas Dr, West Lake Hills, TX 78746
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KBFC42FTS06 "Arrived on site to install previous diagnosed part. Gained access to ice maker optics. Removed failed optics control and installed new. Tested ice maker operation and found ice maker operating. All tested good, no water leaks detected.

Near Cedar Hollow Rd, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for water leaking and frost in freezer. Found ice room door not sealing at bottom of door causing warm air to enter ice compartment,found ice box fan running weak. Diagnosed unit will need a Ice box fan,ice room door and ice room door gasket. Need AUTHO ; ordrng 1 NEEDAUTHO and 1 W10702031 (ICE DOOR) and 1 W10853439 (GASKET ICE DOOR) and 1 W10865318 (ICE BOX FAN), states that autho needed"

Near Brentwood Dr, Austin, TX 78737
James C.

James C.

DRYER WHIRLPOOL WED4850HW0 Arrived on site and found door seal has come off. Installed new and instructed customer to allow adhesive to cure over night before using. Job complete

Near Panther Hollow Dr, Marble Falls, TX 78654
Scott  M.

Scott M.

RANGE AMANA AGR5330BAS3 Arrived on site for front feet bent . Replace ace both adjustable feet . No gas leaks detected at time of service . Job complete .

Near Saginaw, TX
Scott  M.

Scott M.

RANGE KITCHENAID KFGD500ESS04 "Arrived on site for upper oven not lighting . Found bake igniter burned out . Replaced igniter . Tested unit ,all checked normal . No gas leaks detected at time of service . Job complete ."

Near Chestnut Ave, Austin, TX 78722
Al R.

Al R.

RANGE WHIRLPOOL WFG320M0BS3 "Arrived to install previously ordered part.Removed and replaced the main harness.Reassembled and unit tested as designed.Called Whirlpool Tech line and spoke with LEON, who walked me through the repair.Job complete"

Near Borromeo Ave, Pflugerville, TX 78660
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRFC704FPS00 "arrived on site to inspect water/ice build up under crisper drawer. Upon further inspection, I found water under the pantry base and once I removed the base, I found ice had formed. I found that when the RC evaporator is defrosting water is overflowing the Evap tray and running under the pantry base. I pulled the unit from the wall and removed the back cover. I removed the drain tube and found it clogged with debris. Using my steamer, I blasted the RC evaporator drain tube inside the RC section with hot water to clear any other debris. Reinstalled the drain tube and using manufacturers approved silicone, I sealed the opening of the drain tube to prevent warm air leaking into the RC evaporator area. I reassembled the unit and tested and the unit is operating as designed. No water leaks observed during service, job completed."

Near Galveston Island Ln, Georgetown, TX 78628
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for refrigerator door closing issues. Upon arrival customer informed me that issues are door closing issues for FC. FC too cold. And RC door leaks water and freeze in ice container. Tested and inspected unit and found FC temperature in range. All doors and sliding trays operations are normal. Did find abnormal water/ ice buildup in ice container on left RC door. Found door, Ice maker, ice bucket and ice container door will need to be replaced. Due to customer feeling FC is too cold bumped up from 0° to 5° and asked customer to keep an eye on to see how that works and showed customer how to adjust temperature if needed. Ordering needed parts. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10815695 (dor-fip ss) and 1 W11129522 (ice-contnr) and 1 W11399564 (ICE DOOR)"

Near Alton Pl, Round Rock, TX 78665
Luis M.

Luis M.

FREEZER WHIRLPOOL WRX986SIHZ00 Arrived on site removed defective drawer installed new drawer assembly

Near Rocking Horse Rd, Austin, TX 78748
Jonathan  S.

Jonathan S.

DISHWASHER GE GSD5320D01BB "Arrived on site for to install previous diagnosed part. Gained to hose chamber and removed failed hose and installed new. Installed unit and tested operation and monitored for water leaks. Found all operations tested good, no water leaks detected.

Near Camp Dr, Georgetown, TX 78633
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG535S0JS0 "Arrived on site to test unit for no control, upon inspection we found the control was fried, replaced Control board and retested, no issues. Called safety and no answer due to holiday. Complete"

Near Bauerle Ranch Trail, Austin, TX 78748
Robert J.

Robert J.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on job for the microwave vent light not working. Replaced control and light bulb. tested unit. And everything is working properly. Complete.

Near Landing Ln, New Braunfels, TX 78130
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site for refrigerator not cooling. Tested and inspected unit and found all operations to be normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.

Near Jerusalem Dr, Round Rock, TX 78664
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for humming noise . Sound was evedient in test 3 . Replaced fan and dampener . Noise is still there . Ordering con fan and blade , ice box fan blade . No water leaks detected . Please call to set return .; ordrng 4 DAMPENERPADSCOMPRESSORs and 1 W11123104 (COND FAN) and 1 WP12825803 (blade-fan) and 1 WPW10123444K (wheel)"

Near Hillspring Cir, Austin, TX 78721
Clif L.

Clif L.

RANGE JENN-AIR JGRP430HL00 Arrived on site to diagnose a range that is not heating properly. Checked temperature and found all is working properly at this time. No further repairs are needed at this time.

Near Honeycomb Rock Cir, Austin, TX 78731
Andy  B.

Andy B.

OVEN KITCHENAID KEBS207ESS00 Arrived on site to install previously diagnosed parts from first visit. Removed failed parts and replaced with new. Tested unit and all operations are normal.

Near St Paul Rivera, Round Rock, TX 78665
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KSSC42QTS00 Arrived on site to diagnose a refrigerator that is not producing ice. Found ice cube stuck in stripper arm preventing it from cycling. Advised homeowner on findings. No repairs were done today. No leaks were found at time of service.

Near Trailridge Dr, Austin, TX 78731
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for refrigerator not making ice. Performed diagnostics and advanced ice maker cycle. Found heater not engaging on ice maker. Removed failed ice maker and installed new. Monitored ice cycle and fill operation. Tested all other operations. All tested good, no water leaks detected."

Near Santa Maria St, Georgetown, TX 78628
James C.

James C.

OVEN WHIRLPOOL WFE770H0FZ2 Arrived on site and installed new harness. Tested operation and found unit working properly. Job complete

Near Anson, Kingsland, TX 78639
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived onsite for customer complaint of water drips on dispenser, ice build up on FC door brackets and icemaker in door not making ice. Ran diagnostics and found error code E2. Attempted a harvest and found motor not moving. Upon inspection of FC door found bracket not sitting correctly causing gap on top of door liner. Ordering door brackets and return with icemaker, ice door and valve. All water connections were dry at time of service.; ordrng 1 W10625067 (bracket) and 1 W10625068 (bracket)"

Near Whitetail Trail, Nolanville, TX 76559
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site for freezer door issues. Found left side of freezer door not sealing. Removed door found gears on tracks not aligned. Aligned both gears on door tracks,reinstalled freezer door checked door operation gasket sealing correctly to cabinet"

Near Tenon Cove, Austin, TX 78748
Scott  M.

Scott M.

WASHER WHIRLPOOL MVWB765FW3 Arrived on site for washer making noise . Found and removed change stuck between wash plate and inner basket . Ran calibration and diagnostics wash test all checked normal . No water leaks detected at time of service .job complete .

Near Miranda Dr, Austin, TX 78752
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRFC300ESS03 "Arrived on site for freezing in fresh food and ice build up in freezer. Found air entering around damper with damper door shut,added sealer around damper housing. Found freezer door not sealing to cabinet,adjusted tracks to freezer section reinstalled door checked door seal good"

Near Bisset Ct, Austin, TX 78738
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF331PAHS0 "Arrived on site to test unit for a non drying situation, upon inspection we found heating element was working correctly and all functions checked out, instructed customer on proper use with rinse aid. Complete"

Near Bedlington Ln, Austin, TX 78748
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site to test dispenser, upon inspection found the door to the dispenser was misaligned due to packet placement, repaired door and placed in correct position. Complete"

Near Arapaho Dr, Kyle, TX 78640
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDT780SAEM1 Spoken with customer regarding part. Did not have part on this visit Ordering part for return.; ordrng 1 WPW10605057 (pump and motor assy)

Near Rita Bend Rd, Salado, TX 76571
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW4855HW1 Arrived on site for dented lid door . Replaced lid . All checked normal with unit . No water leaks detected at time of service . Job complete .

Near Carswell St, Austin, TX 78653
Robert J.

Robert J.

DISHWASHER AMANA ADB1400AGS1 Arrived on job for dishwasher not drying dishes properly. Upon inspection we found that the dispenser is not dispensing the drying agent into the dishwasher. Replaced dispenser and tested. Everything working properly. Complete

Near Legend Rock, New Braunfels, TX 78130
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED6200SW1 Arrived on site and inspected dryer and found tension pulley is rattling. Replaced it with dryer kit and found pulley in dryer kit is too big. A new one will need to be ordered to correct the issue. ordrng 1 8547174V (pulley-idr) and 1 KBONLY

Near Witte, Kyle, TX 78640
Robert J.

Robert J.

WASHER MAYTAG MVWC565FW1 Arrived onsite for the washer not powering on. Ran diagnostics and found that the drain pump was running continuously. Replaced control board and calibrated. Everything is working properly no leaks detected. Complete.

Near Potthast Dr, New Braunfels, TX 78130
David  Z.

David Z.

WASHER WHIRLPOOL MHW5630HC Arrived on site to install previously diagnosed parts. Used harness to repair. Retested unit and lock is now properly functioning. All is working as designed. Call complete.

Near Danny Dr, Austin, TX 78759
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF330PAHS2 Arrived to inspect dishwasher not draining or drying properly.Ran diagnostics test mode and unit tested as designed.Customer wasn’t using rinse aid so dishes were not drying properly.Unit drained and heater worked properly.All water lines were dry at the time of service.Job complete

Near Gildas Path, Pflugerville, TX 78660
Dylan  T.

Dylan T.

WASHER GE GFW450SPM1DG Arrived on site customer complaint was washer wasn’t doing anything call tech line previously and they told me to replace the soap dispenser motor replace the part ran the unit still would not work properly call tech line they told me to order the inverter again and the motor and the pressure switch just to be on the safe side informed customer what was going on ; ordrng 1 WH12X20898 (washing machine pres) and 1 WH12X27941 (inverter) and 1 WH20X27942 (drive motor asm)

Near Sumbera St, Holland, TX 76534
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS72EC0HV00 "Arrived on site to replace door glass,replaced glass

Near London Dr, Austin, TX 78745
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0HS01 "arrived on site to inspect oven nameplate peeling off. Upon further inspection, I found the nameplate coming off and appeared as if something rubbed up against and got hung on it and peeled it off. I removed the old nameplate and repacked it with a new one. Nit is within the 30 day cosmetic warranty. Unit is operating as designed. Job completed."

Near Leander, TX 78641
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW92HEFW0 "Arrived on site to replace shocks ordered by previous tech, after replacing shocks, I ran diagnostic test cycle, every test passed in diagnostic mode. Unit tested good."

Near Riverbend Blvd, San Marcos, TX 78666
Wesley P.

Wesley P.

OVEN WHIRLPOOL WOS51EC0HS00 Arrived onsite and inspected oven for temp concerns. Found unit operating as designed. Advised customer extensively on use and care.

Near Rhiannon Ln, Pflugerville, TX 78660
Wesley P.

Wesley P.

DRYER MAYTAG MEDX655DW1 Arrived onnsite and found unit operating as designed. Found long dry times coming from crushed vent. Advised customer on findings. All else checks good.

Near Scofield Ridge Pkwy, Austin, TX 78727
Richard P.

Richard P.

MICROWAVE FRIGIDAIRE FGMO226NUF Arrived onsite for the microwave not turning on. Upon inspection found that the fuse was blown. Replaced door switches and fuse and the microwave comes on but it thinks the door is closed when door is open. Need to order other switch. And bracket. Office to reschedule. ; ordrng 1 5304519341 (BRACKET) and 1 5304519343 (UPPER MICRO SWITCH )

Near Sunrise Trail, Spring Branch, TX 78070
Andy  B.

Andy B.

MICROWAVE KITCHENAID KMHC319ESS3 Arrived on site for previously installed door damaged. Inspected unit and found damaged door. (see SD-QuickPic) removed damaged part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time

Near Starlight Vista, Round Rock, TX 78665
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL WCG55US6HS00 "Arrived on site to test again, repaired and retested, no problems found or leaks detected. Complete"

Near Dayridge Dr, Dripping Springs, TX 78620
Andy  B.

Andy B.

WASHER MAYTAG MVWC565FW1 Arrived on site for washer not filling with water. Tested and inspected unit and found all operations are normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.

Near E Palm Valley Blvd, Round Rock, TX 78664
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0AS04 "arrived on site to inspect oven temps. Upon further inspection, using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My five readings were 333, 309, 399, 337, 394 for an average of 354 degrees. I advised the customer of my findings and made recommendations for use and care. Job completed."

Near Cross Timbers Bend, , TX 78654
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KFIS29PBMS00 "Arrived on site for refrigerant leak. Installed updated fresh food evaporator,secured thermistor to correct location on suction line using foil tape and a zip,secured back cover with 4 screws. Replaced the compressor and filter drier vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly.

Near Julian Alps, Austin, TX 78738
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB865GW0 "Arrived on site for washer that would not start a cycle. Inspected unit in work area. Placing it in diagnostics and found an F3 E2 (inlet waster temperature fault), F8 E1 (long/no fill), F0 E3 (overload), and F0 E4 (spin limited by water temperature). Cleared codes and tested unit in diagnostics mode. Found issue with hot water valve. Replaced inlet water regulator and tested unit. Unit worked as designed. Call complete."

Near N Lone Star Pkwy, Valley Mills, TX 76689
Kevin B.

Kevin B.

REFRIGERATOR GE TPX24BRYAWW "Arrived on site and inspected refrigerator and found water line to icemaker from inlet valve is Burnt and Cracked, Condenser fan has failed and compressor is overheating which is melting water line. Turned water off at source

Near Liberty Park Dr, Austin, TX 78746
James C.

James C.

ICE MACHINE KITCHENAID KUIC18NNTS0 "Arrived on site and tested operation. Found large block of ice has formed on evaporator and unit is not filling with water. Inspected water line and found lots of debris in fill tube. Also found external drain pump is leaking. Also found shower head and tube separating causing leak at connection. Unit will,need new valve, tube and pump to repair.

Near Lighthouse Dr, Horseshoe Bay, TX 78657
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onnsite and found power to unit but unresponsive UI. Drain works though. Ordering UI electronics to repair. ; ordrng 1 W11368911 (UI)

Near Ashland Cir, Austin, TX 78723
Scott  M.

Scott M.

MICROWAVE FRIGIDAIRE MWV150KBB

Near Jamie Dr, Manor, TX 78653
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KRFC704FPS00 Arrived onsite for the ice maker not working. Ran diagnostics and found that the ice box fan is not working. Upon inspection found that there is ice build in the freezer compartment. Advise customer to turn refrigerator off to allow ice build up to defrost. Also Ordering the ice box fan. Office to schedule a time frame. ; ordrng 1 W10685479 (fan)

Near E 53rd St, Austin, TX 78751
Jacob S.

Jacob S.

RANGE KITCHENAID KFED500ESS02 Arrived onsite for knob to unit not working. Tested unit. Found that metal ring inside knob is missing. Ordered part. Rescheduled with customer ; ordrng 1 W11230929 (knob)

Near Hobby Horse Rd, Lockhart, TX 78644
James C.

James C.

WASHER LG WM3360HVCA Arrived on site and installed bellow ring. Ran diagnostics and found unit working properly. Job complete

Near Hedgerow Ln, Liberty Hill, TX 78642
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIO18NNZS0 "Arrived on site for no ice. Found incorrect water filter for unit. Installed a new water recommended from manufacture,ran diagnostics all test passed.

Near River Hills Rd, Austin, TX 78733
Lou S.

Lou S.

REFRIGERATOR LG LMXS30776D/02 "arrived on site to install previously diagnosed and ordered parts. Due to the unit right door bottom left corner being open approximately 1/8 inch, I was to removed and replaced the right door bottom hinge and adjust. However, the part ordered ended up being the wrong part; therefore, I am reordering the correct part. I am ordering the right door lower hinge AEH74197710 No leaks observed during service.; ordrng 1 AEH74197710 (LOWER HINGE)"

Near Highland Trail, Leander, TX 78641
Robert J.

Robert J.

DISHWASHER JENN-AIR JDB8700AWP3 Arrived on job for the washer stopping mid cycle. Found that the optical sensor cracked and damaged the wire harness. ; ordrng 1 W10861608 (harns-wire)

Near Deer Run Way, New Braunfels, TX 78132
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to test unit for unit leaking. Found unit leaning to the right and found insulation stuck in lip observing water and leaking. Will need new insulation W10380173. ; ordrng 1 W10380173 (INSULATION )

Near Seneca Falls Loop, Austin, TX 78739
Clif L.

Clif L.

REFRIGERATOR AMANA AFI2538AES Arrived on site to diagnose a refrigerator that is not dispensing water properly. Found aftermarket filter installed in unit causing water flow issue. Advised homeowner on correct filter to purchase and no further repairs to be done at this time. No leaks were found at time of service.

Near Las Plumas Dr, Georgetown, TX 78628
James C.

James C.

ICE MACHINE KITCHENAID KUID508HPS00 Arrived on site and installed new light. Found light still not coming on. Found after unplugged and plugged unit back in the light came on. Found magnet missing inside inner door. Unit will need new inner panel with magnet to repair. ; ordrng 1 W10563026 (panel)

Near No Return, Horseshoe Bay, TX 78657
Scott  M.

Scott M.

REFRIGERATOR JENN-AIR JFFCC72EFP00 "Arrived on site replaced rails .also customer had complained about moisture on fresh food mullion ,adjusted mullion heater . Door is now sealing properly .no water leaks detected at time of service. Job complete ."

Near Reliance Creek Dr, Austin, TX 78754
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived onsite for the refrigerator not cooling. Upon inspection found that the Fresh food evaporator had frozen up again. And also found that the dispenser motor is not working and the freezer light module is not working causing the lights to blink. Need to order parts. Need authorization to replace control, UI, fam motor assembly, dispenser motor, module. Evap cover. ; ordrng 1 NEEDAUTHORIZATION (NEED AUTHORIZATION FOR REPAIR ) and 1 W10822606 (motor) and 1 W11205083 (module)"

Near Wet Season Dr, Austin, TX 78754
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and replaced all parts diagnosed by previous technician, ran test 12 and all function has returned to washer, job complete"

Near W Slaughter Ln, Austin, TX 78749
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF520PADW7 "Arrived on site for dishwasher leaking . Found tub has cracked in front of tub due to heater failure ,will need tub , and lower spray arm has failed . Will need autho . Only leak detected is crack in tub . Please cal to set return .; ordrng 1 AUTHO and 1 W10804026 (tub-dishwr) and 1 WPW10319027 (arm-spray)"

Near FM619, Elgin, TX 78621
Leonardo C.

Leonardo C.

MICROWAVE IKEA IBMS1455DS01 "Arrived on site to test unit for a missing button. Upon inspection we found the clip that holds the button had broken and was hanging from the mic, ordered button w11086664 and clip w11116990, ; ordrng 1 W11086664 (BUTTON ) and 1 W11116990 (CLIP)"

Near E 3rd St, Austin, TX 78702
Tyler B.

Tyler B.

COOKTOP WHIRLPOOL WCG97US6DS00 Arrived to replace middle valve. Removed and replaced and tested good

Near Brome Dr, Leander, TX 78641
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDE70FXSS5 Arrived on site to test unit for lock keypad. Unlocked keypad test unit and unit test good on complete

Near Verano Dr, Austin, TX 78735
Robert J.

Robert J.

OVEN WHIRLPOOL WOS72EC0HS01 Arrived onsite for the oven user interface not working. Upon inspection we found that the interface was indeed malfunctioning. Replaced the UI console and tested oven. everything working properly. Complete.

Near Founders Park, Canyon Lake, TX 78132
Leonardo C.

Leonardo C.

MICROWAVE JENN-AIR JMC8130DDS Arrived on site to test unit for microwave not working. Test unit and found unit not getting power. Pulled unit out and found tripped breaker at outlet. Secured breaker fuse test unit and unit test good job complete.

Near Rue De St Tropez, Austin, TX 78746
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL GI7FVCXWY00 Arrived onsite to replace parts. As replacement of parts. The water hose that goes to the valve ripped in half. Ordered new part. Rescheduled with customer. ; ordrng 1 W10349052 (tube-water)

Near Olmos Rd, Seguin, TX 78155
Tyler B.

Tyler B.

MICROWAVE JENN-AIR JMW3430WS00 "Arrived to inspect unit with turntable not spinning. Found table was turned on, unit will need motor replaced, due to complexity will need 2 techs and 2hrs and 1 CNOTE (2HR WINDOW ) and 1 CNOTE (OFFICE RS)"

Near Calloway Cove, Austin, TX 78717
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived onnsite and found unit operating with repeat failure. Ordered a defrost. Returning with cover and harness to repair. ;

Near Whiteway Dr, Austin, TX 78757
Arthur B.

Arthur B.

OVEN WHIRLPOOL WFE505W0HS1 "Arrived onsite for customer complaint of slide in range oven door hinge broke. Found spring hinge holder broken. Removed and replaced hinges,reassembled and installed door. Door open/closes as designed."

Near N Spring St, Lampasas, TX 76550
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS325FDAT "Arrived on site and inspected refrigerator and found freezer lights are out and fresh food section lights are flashing, removed and replaced both and they are now working properly. Job complete"

Near Bluebird Dr, Manchaca, TX 78652
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDF330PAHW1 Arrived onsite for the dishwasher not working properly. Ran diagnostics and found that the pump motor is not working. Replaced sump and pump and dishwasher tested good and no leaks detected complete

Near Branston Dr, Austin, TX 78753
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF560SMYM05 "Arrived on site for water leaking. Diagnosed frozen drain,installed updated drain tube kit,cleared freezer drain checked water flow though drain,water draining correctly. Repair covered under AUTHO S38211"

Near Berkman Dr, Austin, TX 78723
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF954CIHM00 Arrived onsite to new ice door to French door refrigerator. Removed paddle frame. Removed both ice door and ice chute. Found upon reassembly that water paddle is warped as well. Ordering new paddle. Reassembled. Customer cabbies measured fill for now until paddle is replaced. All water connection were dry at time of service.; ordrng 1 W10678156 (pad WATER)

Near Bozon Hill Ct, Salado, TX 76571
Robert J.

Robert J.

RANGE WHIRLPOOL WFE550S0HZ1 Arrived onsite for oven door falling off. Upon inspection we found that the trim around the glass of the oven door is coming off. Ordering parts front panel glass.; ordrng 1 W11249559 (PANEL STAINLESS)

Near Mistflower, New Braunfels, TX 78130
Lou S.

Lou S.

WASHER WHIRLPOOL WFW6620HW0 "arrived on site to inspect washer leaking. Upon further inspection, customer advised that the unit is leaking water from underneath. I placed the unit in diagnostics showing error code F0E5. Cleared the code and continued with testing. Unit operated as designed and produced no water leaks. While testing, I found dry water debris at the bottom of the door and at the bottom left hand corner of the bottom drawer handle. Also found pet hair debris in between the door and the bellow (door gasket). Made recommendations for use and care for the unit (cleaning). No water leaks observed during service, job completed."

Near Ancellotta Way, Leander, TX 78641
Paul R.

Paul R.

OVEN JENN-AIR JJW2430DS03 Arrived onsite for the oven with the clock gaining time. The customer stated he set the time about 3 weeks ago with the microwave and his phone and the unit has gained about 8 minutes. I checked voltage to the UI and had 13.87VDC. I replaced the control panel and programmed it. Call complete.

Near Golf Crest Ln, Lakeway, TX 78734
Jonathan M.

Jonathan M.

FREEZER FRIGIDAIRE LFFH17F3QWA "Arrived on site for freezer that would not cool. Inspected unit and work area. Tested voltage from the outlet and was getting 118 V. Checked evaporator for frost and found it completely clean of frost or debris. Plugged unit in and noticed compressor not running. Checked the starting controller and found the starting device open. Tested voltage going to the starting device and found it at 0 V. Checked the defrost timer and found it running. Tried to switch it into running the compressor. The unit did not send voltage. I checked the temperature control and tested voltage to the control. Voltage was good. Tested continuity through the temperature control and found an open line as well. Called Michelle at 5 star home foods (warranty company). She was out of the office. I called back and spoke to someone in customer service who gave me to a manager named Scott Replaced both temperature control and starting controller. Tested unit and the unit worked as desig

Near Rock Creek Rd, Waco, TX 76708

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