We serviced a
MAYTAG DRYER
Model MEDB765FC0
Near Austin, TX 78746
Matthew
Job Details: 05/25/2022
Arrived onsite to replace previously diagnosed parts. Replaced heating element. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Georgetown, TX 78633
Kimo
Job Details: 05/25/2022
Arrived onsite to install previously diagnosed pats. Upon arrival I installed new gearcase and rotor. And performed and calibration. Then tested unit and found unit it operating as designed. No leaks jobs complete.
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Austin, TX 78746
Matthew
Job Details: 05/25/2022
Arrived onsite for washer not latching properly. Upon inspection found failed latch and strike. Replaced latch and strike. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW04
Near Copperas Cove, TX 76522
Kimo
Job Details: 05/25/2022
Arrived onsite for standing freezer not cooling. Upon inspection I found that the compressor was hot to the touch and not running. I replace the start device and ran the compressor though diag mode and found unit pulling 1.01amps as a full 123vac. And compressor now running. Unit operating as designed. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502EPA02
Near Marble Falls, TX 78654
Wesley
Job Details: 05/25/2022
Arrived onsite for squeaking hinges and replaced the extensions right and left. Lubricated the moving parts and the springs with white silicone grease. Found primary squeak to be from lower hinge metal on metal contact. Lubricated lower hinges with white silicone grease also. Unit is now operating as designed. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Georgetown, TX 78633
Kimo
Job Details: 05/25/2022
Arrived onsite for refrigerator with frost on the top right side of the freezer. Upon inspection I found that the door gasket was not sealed properly in that corner. I replaced the gasket and adjusted the freezer door and was able to get it to seal up properly. Job complete.
We serviced a
GE REFRIGERATOR
Model PVD28BYNBFS
Near Killeen, TX 76549
Kimo
Job Details: 05/25/2022
Arrived onsite for refrigerator with fc door not sealing properly. Upon arrival I installed new door gasket and adjusted door using adjustment screws. I tested door several time and door sealed up every time. I also advised customer to leave fridge unplugged overnight with towels around it to help the unit defrost all the way. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM00
Near Manor, TX 78653
Matthew
Job Details: 05/25/2022
Arrived onsite for refrigerator leaking. Upon arrival inspected unit. Found fill tube kinked causing leaks near valve. Secured tube and tested. Unit is functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS1
Near Manor, TX 78653
Matthew
Job Details: 05/25/2022
Arrived onsite for range with error codes. Customer recorded sensor error code and in diagnostics recorded over temperature error code. Tested unit at 375 degrees and temperature was normal. Called tech line for assistance SR#7733741333. Advised tech that errors are intermittent and had been happening since self clean cycle was used. Tech advised issues would lye in the sensor or control. Replaced both temperature sensor and control. Unit is functioning properly properly. Job complete
We serviced a
KENMORE RANGE
Model 790.94214400C
Near Austin, TX 78746
Matthew
Job Details: 05/25/2022
Arrived onsite for range bake not functioning. Unit would not heat. Inspected element and passed. No noticeable breaks in wiring. Ran test at block and got 240 vac. Ran broil function and had 240 from control. Ran bake function and had 0 vac from control. Unit will need control board. Ordering overlay and wiring harness. Needs AUTHO. Office to reschedule.; ordrng 1 316557118 (Control) and 1 316419137 (Overlay) and 1 Partsresearch (Main harness) and 1 NeedsAUTHO (Needs AUTHO)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Pflugerville, TX 78660
Joe Z
Job Details: 05/25/2022
Arrived onsite for Oven Clicking - Cooktop Working . Upon arrival test oven and ignitor would not energize. Inspected ignitor and found it to be OL and had no resistance. Replace ignitor an test unit by preheating oven to 350. Unit operates as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Pflugerville, TX 78660
Joe Z
Job Details: 05/25/2022
Arrived onsite for Not Making Ice. Upon arrival found ice bin empty. Test valve and valve test good. Customer stated that during the last several months that there were days that it would produce ice and days it would not. Now it happens more often. Ordering ice maker and bringing all other parts back just in case. Office to reschedule ; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Leander, TX 78641
Wesley
Job Details: 05/25/2022
Arrived onsite for no ice and tested in diagnostics and repaired unit which was reading bF when bin is empty indicating a faulty ice maker fill arm. Replaced icemaker to repair. ///d ///120.25 for icemaker and ///195.25 service and ///. Repaired by replacing icemaker. Charged ///.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Austin, TX 78724
Joe Z
Job Details: 05/25/2022
Arrived onsite for light will not turn off even when it is off. Upon arrival found light on. Tested control and the light stays lit. Need to order control and just in case bulb and housing. Office to reschedule ; ordrng 1 W11552018 (Control) and 1 8206232A (Bulb) and 1 W10210871 (Lamp housing)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Hutto, TX 78634
Joe Z
Job Details: 05/25/2022
Arrived onsite for fresh food light switch broken. Replaced switch and unit operates as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS02
Near Burnet, TX 78611
Kimo
Job Details: 05/24/2022
"Arrived onsite for refrigerator causing frost to appear on food. Upon inspection I found that the right side fc door gasket was torn I am ordering 1x door gasket. And I also noticed that the cx had some food packed around the air vent blocking it off a bit, I advised the customer when packing the fridge to leave some space around the vent to help prevent the frosting. Office to reschedule.; ordrng 1 W10830046 (GASKET-FIP)"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Pflugerville, TX 78660
Wesley
Job Details: 05/24/2022
Arrived onsite and found unit had frosted up the evap. Found heater is working in diagnostics and harness was secure prior to service. Found fan running unobstructed and ice build up not substantial around heater indicating that defrost had occurred at some level. Melted ice and ordering control to repair because unit is not defrosting often enough or long enough to fully defrost evap. ; ordrng 1 W11546690 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Pflugerville, TX 78660
Wesley
Job Details: 05/24/2022
Arrived onsite and found the freezer door harness broken from normal wear and tear of door motion. Ordering door to repair. AUTHO required. Office to reschedule. Advised customer on wait times for parts ; ordrng 1 LW11202403 (Stainless freezer door)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFFH21F7HWJ
Near Elgin, TX 78621
Joe Z
Job Details: 05/24/2022
"Arrived onsite for No Cool. Upon arrival unit was cooling but not defrosting. Found evaporator completely covered in ice could not get unit in diagnostics. Messaged service management for assistance. CS recommended testing heater and bimetal. Heater tested good. Did not have a way to test bi metal, did not have bi metal with me . Will need parts research for all defrost parts for this unit and call to be rescheduled. Please ask customer to unplug unit prior to next visit. ; O-emld tckt"
We serviced a
MAYTAG WASHER
Model MHW8630HC3
Near Austin, TX 78731
Matthew
Job Details: 05/24/2022
"Arrived onsite for washer not dispensing detergent. Upon arrival put unit in diagnostics and found stored error code F5E2 lock failure , F0E1 load in drum during clean cycle , F8E1 valve failure. Ran auto test and all seemed to pass without error. Ran manual valve test and was functioning. Ran detergent pump and could hear humming. Ran quick wash cycle and detergent level did not change. Called tech line for assistance. Due to testing and error code tech recommended replacing dosing pump and valves.SR#7733732283. Unit in closet. Needs 2 man to access components. Office to reschedule ; ordrng 1 NeedsAUTHO (Needs AUTHO) and 1 W11316271 (Detergent pump) and 1 2man (2man)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Austin, TX 78731
Matthew
Job Details: 05/24/2022
"Arrived onsite for dishwasher not functioning. Upon arrival put unit in diagnostics and found F7E2 variable speed wash motor failure. Ran test and unit failed after filling. Ran normal load and again unit failed after filling. Would go straight to drain, then error out and beeps. Will need to return with pump and motor assembly and control. Office to reschedule ; O-emld tckt"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Taylor, TX 76574
Scott
Job Details: 05/24/2022
"Arrived on site for washer making noise when washing . Found oil leaking out of rotor and on cabniet wall. Tried to remove gear case , couldnt remove . Will need to order basket , tub ,filter ,gearcase ,slider . AUTHO; ordrng 1 Autho and 1 W11178227 (Basket) and 1 W11089264 (Drain filter) and 1 8533928 (Screw) and 1 W11219115 (Tub) and 1 Autho and 1 Weigh2hrs"
We serviced a
KITCHENAID MICROWAVE
Model WMH31017HS08
Near Taylor, TX 76574
Scott
Job Details: 05/24/2022
Arrived on site for light staying on . Ordering control and bulb and holder . Call to set return ; ordrng 1 W10849829 (Control) and 1 8206232 (Bulb) and 1 W10210871 (Holder)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Taylor, TX 76574
Scott
Job Details: 05/24/2022
"Arrived on site for fridge tripping breaker . Ran diagnostics on all fans , compressor, heater . Couldnt duplicate tripping . Customer is having an electrician coming out on Thursday. Customer also is having issues with icemaker in fresh food . Ran harvest test all checked normal. Fill test is not filling IM. Ordering filter head , filter , and valve . Call to set return. ; ordrng 1 W11280652 (Valve) and 1 W11293954 (Filter head) and 1 W10680605 (Filter)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Taylor, TX 76574
Scott
Job Details: 05/24/2022
"Arrived on site for fresh food warmer then normal. Found frost build up on evap cover . Found door not sealing and door rails sticking open on left hand side periodically. Ordering rails. Instructed customer to defrost fridge before we come back . Return set for 5/31. No water leaks detected at time of service. ; ordrng 2 WPW10120018 (FZ door rails)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Taylor, TX 76574
Scott
Job Details: 05/24/2022
"Arrived on site for no cool fridge . Compressor is running and fans working . Ran test 4 and no frost on either evap. Drain pan and cover are cracked . Thermistor rusted badly. Ordering both fans , service port ,uv drier Evap cover , evap tray . Both evaps and compressor. Call to set return; ordrng 1 W10525237 (Drain pan) and 1 Weight3hrs and 1 Serviceport and 1 Uvdrier and 1 W11035765 (Fresh evap) and 1 W10738349 (Evap cover) and 1 W10799016 (Harnes) and 1 W11039078 (FZ harness) and 1 FZevap and 1 W10756020 (Compressor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS00
Near Georgetown, TX 78633
Lou
Job Details: 05/24/2022
"Arrived on site to inspect refrigerator ice maker with melting ice. Upon further inspection, I found the ice door not sealing properly allowing warm air up into the ice bin area and melting ice. Also found a large amount of ice built up on the underside of the IM cover (photos). I removed the ice chute and found insulation protruding out the liner of the door from under the motor box assembly (photo). Due to the risk of destroying the insulation and liner of the door when removing the motor box assembly, I am ordering the left FC door SS and office to schedule return service. Until the door arrives, I placed permagum in the chute to cover the gap where the insulation is coming out and placed a new chute in the door as a temporary repair. No water leaks observed during service. I advised the customer that the door will take approximately 6-8 weeks to arrive, at which time, the office will contact them to schedule return service .; ordrng 1 W11130210 (Ice door) and 1 W11390104 (Left FC door SS) and 1 CNOTE (AUTHORIZATION)"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HC0
Near Spicewood, TX 78669
Kevin
Job Details: 05/24/2022
"Arrived on site and rebuilt washer replacing frame, name badge and impact absorbers did not come on new frame. Also while rebuilding found washer top is also dented on the left-hand side this will also need to be replaced. After rebuilding washer send videos of it spinning and agitating to KB/service management; ordrng 1 W11423768 (Washer top) and 4 W11197416 (Impact absorber)s and 1 WPW10612925 (Nameplate)"
We serviced a
LG REFRIGERATOR
Model LMXC23746D
Near Round Rock, TX 78681
Vincent
Job Details: 05/24/2022
"Arrived on site for LG refrigerator, inspected unit and work area. Took amp draw from compressor and it was 0.33. Compressor was just humming a loud dry sound. Will need to order a sealed system repair on this unit. CX will have LG send all parts to us. No water leaks observed during service. Office to reschedule when parts have arrived. ; ordrng 1 TCA38151706 (Compressor) and 1 ADH73150210 (Filter dryer) and 1 TJ90SF8404 (Access valve) and 1 EBR78643405 (Control) and 1 ADL74221802 (RC Evaporator) and 1 ACG73645004 (Condenser) and 1 ADL74221702 (FC evaporator)"
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JS1
Near Austin, TX 78724
Tyler L
Job Details: 05/24/2022
Arrived on site for complaints of light staying on. Found door switch not reading open and closed. Light will stay on all the time. Will need door switch to complete repair. Ordering ACU and bringing back socket as well. Office to reschedule.; ordrng 1 W11553209 (ACU) and 1 W11370462 (Door switch)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Leander, TX 78641
Vincent
Job Details: 05/24/2022
"Arrived on site for ice machine, inspected unit and work area. Tested unit and everything checks good. Found grit cutter open and will have to order new part. Cleaned out the condenser from debris and unit is making a good slab of ice. Office to order grit cutter and office to reschedule to return 05/30/22 pm. No water leaks observed during service. Job completed. ; ordrng 1 W10919199 (Grit cutter)"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID308HPS00
Near Briarcliff, TX 78669
Luis
Job Details: 05/24/2022
"Arrived on site for no ice. Ran diagnostics weak frost formation on plate,let unit run for 30 min no ice forming on plate. Ordering a new compressor,drier and evaporator job will need 3 hrs; ordrng 1 WPW10218037 (Evaporator) and 1 WPW10605286 (Compressor) and 1 W11506635 (Access valve) and 1 w10843121 (Drier)"
We serviced a
KITCHENAID ICE MACHINE
Model KUID308HPS00
Near Spicewood, TX 78669
Luis
Job Details: 05/24/2022
"Arrived on site for no ice. Ran diagnostics,no water entering reservoir during diagnostics test diagnosed a defective pump with water sensor. Replaced defective pump,ran diagnostics good water flow,recirculating pump working,during drainage external pump shutting unit off,powered unit on ran diagnostics bypassing drainage sequence,good frost formation on evaporator plate. Due to model external pump not covered by manufacture. Ordering a new external drain pump; ordrng 1 1901a (Drain pump)"
We serviced a
MAYTAG WASHER
Model MLG22PDAWW
Near Georgetown, TX 78626
Jonathan S
Job Details: 05/24/2022
"Arrived on site for stack commercial washer not operating. Inspected unit and work area. Found standing water in unit. Performed diagnostics mode and activated drain pump. Found water drain. Found error code F27 analog pressure switch. Will need to return with pressure switch and control board. Will need 2nd tech to assist in repair. ordrng 1 WPW10448876 (Pressure switch) and 1 W11243276 (Ccu) and 1 W11048528 (Hose)"
We serviced a
UNKNOWN DISHWASHER
Model WDF520PADM7
Near Harker Heights, TX 76548
Gerry C
Job Details: 05/24/2022
Arrived to inspect flow issues. I found debris within both spray arms and cleared it. During testing the unit had a 7-1 error code and the element had a visible burnt spot. I verified line VAC on the element circuit. Office to order element. No leaks observed during service. Office to contact the CX to arrange return service. ; ordrng 1 W10518394 (Element)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS05
Near Salado, TX 76571
Gerry C
Job Details: 05/24/2022
"Arrived to correct door issue. I found the chassis incorrectly set and I squared and leveled. The doors were tilted and after correcting, it became evident that the left RC door was warped into the chassis at the lower right corner and will require replacement. Both FC slides were rough and will require replacement. Office to contact the cx to arrange return service. No leaks observed during service.; ordrng 1 W11518699 (RC Door, LH) and 1 W10625069 (Bracket, LH) and 1 W10625070 (Bracket, RH)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW2
Near Georgetown, TX 78633
Gerry C
Job Details: 05/24/2022
Arrived to inspect error. The CX did not use the cleaning cycle and the error popped up immediately after initial power-up to use it. The F0E7 was not stored within error code memory and I suspect it is an internal error within the control system. No leaks observed during service. ; ordrng 1 W11557935 (Main control) and 1 W11478519 (UI Assy)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Jarrell, TX 76537
Cliff
Job Details: 05/24/2022
"Arrived on site to replace previously ordered parts for refrigerator. Upon inspecting unit found door gasket manufactured in door liner. If just gasket is installed liner will crack and cause air leaks in unit. Door and badge will need to be replaced to complete repairs. Office to have autho provided and set return appointment. Customer is aware of extended wait for door. ; ordrng 1 W11436604 (Rt rc door) and 1 W11223753 (Badge), states that autho needed"
We serviced a
LG REFRIGERATOR
Model LMXS28596S/04
Near Jarrell, TX 76537
Cliff
Job Details: 05/24/2022
Arrived on site to diagnose a refrigerator that is not producing ice. Found assembly that was installed incorrect for this model and according to IPL part# should end in 504 not 503. Reordering assembly and return date set for 5/31.; ordrng 1 ACZ74170504 (Assembly)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Blanco, TX 78606
Brandon
Job Details: 05/24/2022
"Arrived onsite for customer complaint of unit eating clothes and making a noise. Found failed gearcase, suspension, and control. Ordering parts ; ordrng 1 W11454741 (Gearcase)"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Elgin, TX 78621
Joe Z
Job Details: 05/24/2022
Arrived onsite for No or Partial Display . Upon arrival found display is completely out. Checked voltage at block and getting correct polarity. Checked control and getting correct voltage. Replaced control and display is still out. Called techline for assistance. Tech had me check voltage at P1 and got zero voltage. Tech recommended replacement of harness. Tech gave SR#7733731197. Ordering harness fuse and another control just in case. Office to reschedule ; ordrng 1 W11501975 (Harness) and 1 W11567348 (Control) and 1 WP3196548 (Fuse)
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Seguin, TX 78155
Andrey
Job Details: 05/24/2022
"Arrived on site to test unit for frozen ice maker, tested unit found warn air penetration into ice box causing ice/ frost to accumulate on ice maker, deli UI is not switching between settings, and RC evaporator cover is exhibiting signs of warm are penetration into RC evap causing ice buildup around cover, will need ice maker service kit, deli UI RC evaporator cover, to complete cover, office to reschedule ; O-emld tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Killeen, TX 76542
Tyler
Job Details: 05/24/2022
Arrived on site for dishwasher leaking water from door. Upon arrival confirmed issue but found no errors in diagnostics. After running unit for 15 minutes I confirmed the lower door seal was failing and not sealing to tub causing water to leak from both sides. Found no leaks under unit. Customer wants to contact whirlpool for further assistance. Call complete ; ordrng 1 W10667473 (Lower door seal)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS02
Near Johnson City, TX 78636
Brandon
Job Details: 05/24/2022
"Arrived onsite for customer complaint of unit not dispensing ice, found failed ice bin, ordering ice bin. ; ordrng 1 WPW10395656 (Ice bin) and 2 EDR3RXD1 (Filter)s"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0EB0
Near Troy, TX 76579
Jonathan M
Job Details: 05/24/2022
Arrived on site for arrange that is not heating properly in the oven is making a popping noise on the right infinite switch. Inspected unit and work area. Tested the unit and could not replicate the issue. The customer advised of this issue has been going on for the last couple years and that its never been resolved. Check the oven and found the temperature cycling high. Found the calibration on the unit had been set for 10? north of September. Adjusted the temperature back and found the temperature cycling properly. Tested the right front burner and could not replicate the same issue. Spoke to MS and was advised just to go ahead and replace the Internet switch. Did not have that right front Internet switch on hand do to it being out of stock. The office will need to contact the customer about a return date due to an out of stock item.; ordrng 1 WP3149400 (Infinite switch)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Elgin, TX 78621
Joe Z
Job Details: 05/24/2022
"Arrived onsite for CAN PRESS START IT SENSES THE CLOTHING--BUT DOESNT PROCEED FORWARD. Upon arrival ran diagnostics and got F5-E1 lid switch , F5-E4 lid not opened between cycles, F7-E4 basket rearrangement failure. Ran auto test and did not here actuator energize. replaced actuator and now energizes, but now motor just hums. Ohmed motor and motor is good. Checked capacitance of capacitor and was not getting a reading. Need to replace capacitor. Ordering capacitor. Also ordering motor , door latch, and control just in case. Returning with previous parts as well. Office to reschedule ; ordrng 1 W11026785 (Motor) and 1 W11395618 (Capacitor) and 1 W11556725 (Control) and 1 W11394572 (Latch)"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKZ0
Near Austin, TX 78745
Tyler L
Job Details: 05/24/2022
Arrived on site for complaints of water leaking. Pulled unit out and started a cycle. Found water leaking on back left side. Tub is warped and not making a good seal on the sump. Will need new tub and sump and motor assembly. Called techline to document SR#7733725672. Office to reschedule.; ordrng 1 W11409866 (Tub) and 1 W11416363 (Sump and motor) and 1 Autho (Autho)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Kyle, TX 78640
Tyler L
Job Details: 05/24/2022
"Arrived on site for complaints of no ice and no cool. Found FC temperature at 4 degrees, and RC at room temp. Found ice and frost build up on back wall. Partially removed evaporator cover and found evaporator completely iced over. Will need customer to perform natural defrost for at least 2 days prior to our next appointment. Advised customer to lay towels down and leave doors open. Spoke with maintenance as well, and they are going to try and move it to a vacant apartment. Ordering parts, and will need to diagnose further once defrosted. Also inspected icemaker. Cycled it and found it not getting water, and getting stuck during harvest. Office to reschedule.; ordrng 1 WPW10279909 (Valve) and 1 WP2315539 (Fan motor) and 1 W11616409 (Harness) and 1 W11476624 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Round Rock, TX 78665
Wesley
Job Details: 05/24/2022
Arrived onsite and found icemaker water line snapped. Ordering new fill tube to repair. All else checks good. Unit is now operating as designed. Office to reschedule. ; ordrng 1 W10823511 (Water tube)
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS20
Near Georgetown, TX 78633
Gerry C
Job Details: 05/24/2022
"Arrived to inspect door issue. I found the door outer glass had separated and required replacement. I was able to make a temporary repair and the CX is aware to be cautious. Operational test good. Office to contact CX to arrange return service when W11600222 arrives. CX requested file number registered for issue, SR# 7733725252.; O-emld tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0L
Near Hutto, TX 78634
Jonathan S
Job Details: 05/24/2022
"Arrived on site for dishwasher not dispensing rinse aid. Inspected unit and work area. Found service pointer W11540964 and will need to replace heating element. Advised customer not to use due to potential of a possible leak hazard. Performed diagnostics mode and checked error codes and found none. Will need to replace heater, control and adjust rinse aid settings. Schedule return for Monday the 30th. ; ordrng 1 W11537778 (Heating element) and 1 W11462459 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Austin, TX 78705
Matthew
Job Details: 05/24/2022
Gate code 1552. Arrived onsite for dishwasher heating element broken and unit leaking. Upon arrival inspected unit. Found heater visibly failed. Ran unit to test for leaks and found when heating element fractured a 1/4in size piece of element melted a hole straight through the tub. Unit will need tub and element replacement. Office to reschedule.; ordrng 1 W11513977 (Tub) and 1 2hr (2 hr)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Manor, TX 78653
Joe Z
Job Details: 05/24/2022
"Arrived onsite for Motor or Compressor Runs too Much. Upon arrival found the evaporator fan, condenser fan and compressor are running continuously. FC temperature is 8 degrees. Pulled evaporator panel to check frost pattern. Uploaded pic on SD called techline for assistance . Tech wants gauge pressures checked to see if low on refrigerant or if there is a restriction. Tech gave SR#7733727802. Talked to SW and she will order all sealed system parts for this r600 system. Office to reschedule ; O-emld tckt"
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Briarcliff, TX 78738
Kevin
Job Details: 05/24/2022
Arrived on site and inspected cooktop and found there is no spark on the right rear burner When its knob is turned. It will ignite when other knobs are turned. Replaced spark module but this did not make any difference. A new switch harness will be needed to complete repair will also bring back electrode wires.; ordrng 1 W11561443 (Switch harness) and 2 W11220380 (Electrode wire)s and 2 W11507531 (Electrode wire)s
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS20
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/24/2022
"Arrived onsite to replace outer door, handle, and nameplate, found new outer door was not the correct one. Ordering the correct door. ; ordrng 1 WOS31ES0JS20 (Outer door) and 1 Cnote (Office to reschedule)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Canyon Lake, TX 78132
Andrey
Job Details: 05/24/2022
"Arrived on site to test unit for no cool, tested unit found evaporator completely frozen over, put unit into diagnostics heater would not engage, evap fan not running due it frozen in ice, advised customer to completely defrost unit 48 hours before our next visit, ordering evap harness, control, evap motor, defrost heater, office to reschedule ; ordrng 1 W11545823 (Evaporator harness) and 1 WP2315549 (Motor evap) and 1 WPW10495967 (Defrost heater) and 1 W11196400 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506ESS01
Near New Braunfels, TX 78132
Andrey
Job Details: 05/24/2022
"Arrived on site to replace previously diagnosed hinge screws and mounting and 12 led modules, the screw that was needed was not ordered, ordering screw and returning with all parts, office to reschedule ; ordrng 1 Extensionarmscrew (Part research)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near New Braunfels, TX 78132
Andrey
Job Details: 05/24/2022
"Arrived on site to test unit for light not working, tested unit found bad light bulb, socket receiving proper voltage, removed adhesive and bulb, advised customer to purchase light bulb and when installing it to unplug unit so potential short will not damage control during installation, at this time job complete"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW06
Near New Braunfels, TX 78130
Andrey
Job Details: 05/24/2022
"Arrived on site to test unit for rattling noise, tested unit found compressor tubes rattling against the frame, adjusted tubes, noise is now gone job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cedar Park, TX 78613
Justin
Job Details: 05/24/2022
Arrived on site for a dishwasher stuck with the clean light on and being unresponsive. Upon arrival I found this error occurring. I gained access to the terminal block and found voltage and connections good. I then flipped the breaker for several minutes and found nothing changed. This indicates a possible UI failure. I installed a new UI and found the UI now responsive. I ran a diagnostics cycle and found the unit working as designed. No leaks observed at the time of service. Call complete.
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Cedar Park, TX 78613
Justin
Job Details: 05/24/2022
Arrived on site for a dryer with no power. I checked voltage at the wall and terminal block and found none. I found the breaker staying in the tripped position with and without the unit being plugged in. I advised the customer on reaching out to builder/electrician as it is a new build. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Killeen, TX 76543
Tyler
Job Details: 05/24/2022
"Arrived on site for refrigerator needing previously diagnosed control, harness and thermistor. Upon arrival reconfirm issue and found failure in harness. Replaced all three parts and informed customer to give unit 24 hrs to stabilize temps. Call complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Georgetown, TX 78626
Cliff
Job Details: 05/24/2022
Arrived on site to diagnose a dishwasher that is not drying properly. Found heating element shorted and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HV2
Near Pflugerville, TX 78660
Wesley
Job Details: 05/24/2022
Arrived onsite and replaced the sensor to repair. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Burnet, TX 78611
Kimo
Job Details: 05/24/2022
Arrived onsite for ice maker making banging noise when harvesting and also sometimes producing small cubes. Upon inspection I found the IM fingers warped causing some of the cubes to get stuck in the harvest fingers making the noise. Upon further inspection I found that there was some ice in the water funnel. Restarting flow. Job complete no leaks tested IM and found the it when though its harvest cycle no problem.
We serviced a
KENMORE WASHER
Model 110.280327
Near Bertram, TX 78605
Kimo
Job Details: 05/24/2022
Arrived onsite for washer not going into spin. Upon inspection I found that there was damage to the drive motor assembly and the drive shaft and outer tub.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Leander, TX 78641
Kimo
Job Details: 05/24/2022
Arrived onsite for dishwasher not washing dishes properly. Upon inspection I found unit had a owl sensor code stored and the unit had way too much suds when running without adding any detergent. I checked connections at the sensor and the sensor itself and found them good. I removed the suds and ran unit in diagnostics and found unit operating as designed. I advised cx to use a table spoon of liquid detergent and pre wash dishes before running dishwasher and thatll help with the performance of the dishwasher. Job complete no leaks.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Leander, TX 78641
Kimo
Job Details: 05/24/2022
Arrived onsite for washer showing F8E6 code. Upon inspection I found code present. I checked pressure sensor tube and found it good and clear. I the cleared code and tested unit and found unit operating as designed. No leaks.job complete.
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Leander, TX 78641
Kimo
Job Details: 05/24/2022
Arrived onsite for dryer not heating. Upon inspection I found that the cutoff was showing open I replaced it and tested unit and found no change I the replace the heating element and tested unit again and found unit operating as designed. Job complete.
We serviced a
LG REFRIGERATOR
Model LFX25991ST/01
Near Austin, TX 78739
Luis
Job Details: 05/24/2022
"Arrived on site for no cool. Both evaporator fans running,no ice build up on evaporator,compressor making loud odd noise,no heat off discharge tube. Diagnosed unit will need a new compressor,updated control,uv drier and access valve,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Georgetown, TX 78626
Cliff
Job Details: 05/24/2022
Arrived on site to diagnose a dishwasher that is not drying properly. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and best cycles and options for best performance. No leaks were found at time of service.
We serviced a
LG DRYER
Model DLE2301R
Near Georgetown, TX 78626
Cliff
Job Details: 05/24/2022
Arrived on site to diagnose a dryer that is making unusual noise. Found roller assembly worn out and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW2
Near Taylor, TX 76574
Scott
Job Details: 05/24/2022
"Arrived on site ,replaced control . Ran diagnostics all checked normal. Dispenser door is opening . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Taylor, TX 76574
Scott
Job Details: 05/24/2022
Arrived on site for fridge not making ice . Power cycled Ice maker . Hit reset button on IM . Ice maker ran harvest and filled . No water leaks detected at time of service. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Pflugerville, TX 78660
Scott
Job Details: 05/24/2022
"Arrived on site for led lights out in fresh food . Found one led out on icebox and the rest to leds very dim . Freezer light was on. Replaced one led mod . Light are all performing as designed .
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW3
Near Austin, TX 78731
Matthew
Job Details: 05/24/2022
Arrived onsite for dryer making noise when in use. Upon arrival tested unit. Let unit run with wet laundry for almost a complete cycle and Could not duplicate the issue. Customer stated is not making the noise right now. Customer description of noise was more like rattling. Customer will monitor. Job complete
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Georgetown, TX 78628
Lou
Job Details: 05/24/2022
"Arrived on site to inspect range control panel melted. Upon further inspection, I found the lower center section of the control panel faceplate melted. I removed and replaced the membrane and tested. Unit is operating as designed. No gas leaks detected during service, job completed."
We serviced a
KENMORE REFRIGERATOR
Model 795.71092.111
Near Georgetown, TX 78628
Lou
Job Details: 05/24/2022
"Arrived on site to inspect refrigerator no cool. Upon further inspection, I found the unit not plugged in. Plugged unit in and tested the compressor and found it producing .79amps. The condenser fan and FC evap fan were both operating properly. I found no frost pattern on the evaporator. I pressed the test button on the main control and there was no change.
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Georgetown, TX 78628
Lou
Job Details: 05/24/2022
"Arrived on site to inspect washer error codes. Upon further inspection, the customer advised that they had replaced the water valve due to the error code LF or long fill, but after replacing the part, the unit continued to not operate. I placed the unit in diagnostics showing error code F8E1 & F0E3. Cleared the codes and attempted to calibrate the unit, but the calibration failed. I removed the control panel and found the sensor tube not connected to the main control (photo). Advised the customer of my findings. Reconnected the tube and placed unit in diagnostics. Cleared codes and calibrated the unit. Retested in diagnostics and unit is operating as designed
We serviced a
GE MICROWAVE
Model CEB1599SJ2SS
Near The Hills, TX 78738
Kevin
Job Details: 05/24/2022
"Arrived on site and replaced all parts diagnosed on previous visit and found microwave is still not heating replaced all originally prescreen parts and microwave is still not heating. All parts in microwave have been replaced and it is still not heating. Waveguide is damaged in microwave, this is not a replaceable part and cannot be repaired. Microwave will need to be replaced."
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Round Rock, TX 78681
Vincent
Job Details: 05/24/2022
"Arrived on site to install previously diagnosed parts. Installed new suspension rods and tested unit in diagnostics and passed all test. I then ask CX to load unit up with towels and so we can test it in regular CX mode and ran it for about 20 min and found no out normal noises. CX was satisfied on the way the unit was functioning. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Austin, TX 78724
Tyler L
Job Details: 05/24/2022
Arrived on site for complaints of no operation. Found broken belt and failed timer. Installed new parts and tested. Unit is now tumbling and heating properly. Job complete.
We serviced a
WHIRLPOOL COOKTOP
Model WFE320M0JS0
Near Austin, TX 78724
Tyler L
Job Details: 05/24/2022
"Arrived on site for complaints of broken cooktop. Found broken cooktop.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM00
Near Austin, TX 78724
Tyler L
Job Details: 05/24/2022
Arrived on site for complaints of dented door. Customer does not want anyone in the apartment. Maintenance supervisor said to leave the part and he will install later. Left door in maintenance shop. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW9500TW03
Near Leander, TX 78641
Vincent
Job Details: 05/24/2022
Arrived on site for washer not draining. Inspected unit and work area. Set unit in diagnostics and found error codes stored F27 F06. I set unit in diagnostics cycle but would not finish cycle replaced control and drain pump as pump was stuck. After installing new parts set unit on diagnostics cycle again and it would trip GFCI breaker. I ran my extension cord to a regular outlet and completed the diagnostics cycle just fine. I inspected for any water in electrical components and found nothing wrong. No error codes after cycle was completed. Explained to CX to get an electrician to inspect breaker and outlet. Unit is operating as designed. No water leaks observed during service. Job completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Leander, TX 78641
Vincent
Job Details: 05/24/2022
"Arrived on site to install previously diagnosed parts. Installed new element and tested, unit is now operating as designed. No water leaks observed during service. Job completed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Leander, TX 78641
Vincent
Job Details: 05/24/2022
"Arrived on site for dishwasher, inspected unit and work area. CX explained that rubber piece fell off. I found the door brakes had failed. Installed new ones and unit is now operating as designed. No water leaks observed during service. Job completed."
We serviced a
WHIRLPOOL DRYER
Model WED5800BW0
Near Leander, TX 78641
Vincent
Job Details: 05/24/2022
"Arrived on site for dryer not working, inspected unit and work area. Tested unit and found poor airflow, also found element open. Advised customer to get vents cleaned out before using again. Installed new element and cleaned all lint from dryer. I then tested unit and is now operating as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Leander, TX 78641
Vincent
Job Details: 05/24/2022
"Arrived on site to install previously diagnosed parts. Installed all parts ordered and tested, unit is now operating as designed. No water leaks detected during service. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Austin, TX 78737
Luis
Job Details: 05/24/2022
"Arrived on site. Replaced motor,yoke,gasket and divider,transferred icemaker and additional parts to new assembl. Tested ice dispenser unit working as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Briarcliff, TX 78738
Luis
Job Details: 05/24/2022
"Arrived on site. Replaced defective right side door skin that prev tech installed,checked door operation good,no visible signs of damage on new door skin"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Lakeway, TX 78738
Luis
Job Details: 05/24/2022
"Arrived on site. Per tech support recommendations added sealer,raised freezer door."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Spicewood, TX 78669
Luis
Job Details: 05/24/2022
"Arrived on site. Found broken housing,replaced housing,installed new filter and sold extra filter,tested water dispenser working.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Andice, TX 78628
Jonathan S
Job Details: 05/24/2022
"Arrived on site for range oven light continues to blow. Inspected unit and work area. Gained access to socket and measured voltage. Went to turn light on and control failed, due to failed socket. Removed failed control, socket and light, installed new. Assembled unit and tested all operations. Found unit working as designed. No gasket leaks detected during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Georgetown, TX 78626
Jonathan S
Job Details: 05/24/2022
"Arrived on site to install previous diagnosed part. Removed failed sump assembly and installed new. Gained access to control, removed failed and installed new. Assembled unit and performed diagnostics mode and monitored test cycle. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Georgetown, TX 78626
Jonathan S
Job Details: 05/24/2022
Arrived on site for refrigerator intermittently tripping breaker. Inspected unit and work area. Performed diagnostics mode and tested defrost circuit and found closed. Ran defrost cycle and measured amp draw on L1 at control and found drawing 4 amps. Measured ohms on defrost circuit at 31.6 ohms. Powered unit on and activated compressor. Measured amp draw to compressor at .9 amps. Called Whirlpool tech support and spoke with Joel. Went over prior diagnostics and checked for loose ground on unit. He stated that is what is called a nuisance trip due to it being very intermittently. He stated that unit is working as designed. Spoke with customer on service performed and informed him he may have a loose ground in home. Customer informed me that failure started to occur after having solar panels installed. No water leaks detected during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Hutto, TX 78634
Jonathan S
Job Details: 05/24/2022
"Arrived on site for refrigerator not producing ice. Inspected unit and work area. Found IM bell arm in off position. Turned ice maker off and on and measured voltage to ice maker, found no voltage. Measured resistance on purple wire to connector to IM and found opened/ failed. Removed harness and installed new. Assembled unit and when plugged in unit ice maker cycle without advancing. All tested good, no water leaks detected during service. Spoke with customer on service performed."
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Hutto, TX 78634
Jonathan S
Job Details: 05/24/2022
"Arrived on site to install previous diagnosed parts. Gained access to gearcase and rotor. Removed failed gearcase and rotor, installed new . Assembled unit and performed diagnostics mode. Ran calibration cycle. Ran automatic test cycle and manual test cycle. Found all components operating as designed. No water leaks detected during service.
We serviced a
KITCHENAID ICE MACHINE
Model KUIS18NNTB2
Near Georgetown, TX 78633
Lou
Job Details: 05/24/2022
"Arrived on site to assist the customer with cleaning their ice machine. I cleared all of the ice from the tub and placed the cleaning solution in the reservoir, along with 32oz of water and started the cleaning cycle. I cleaned the condenser coil and around it. Continued to monitor the cleaning cycle and advised the customer that at the end of the cycle, they will need to remove the cap rom the reservoir and allow the water to empty from the reservoir. Once the water is all out, place the cap back on and press the on button to start a new ice making cycle. No water leaks observed during service, job completed. I recommended discarding the first 2 batches of ice."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near Georgetown, TX 78633
Lou
Job Details: 05/24/2022
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the ice maker and tested. Unit is operating as designed. No water leaks observed during service, job completed."