Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8735 customer reviews

Scott  M.

Scott M.

WASHER WHIRLPOOL WTW4855HW1 "Arrived on site , replaced gear case ,belt , and hub . Ran calibration and test wash all checked normal . No water leaks detected at time of service . Job complete ."

Near Arthur Vandenburg Way, Manor, TX 78653
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived to replace ice bucket.

Near Antioch Ave, Pflugerville, TX 78660
James C.

James C.

DRYER WHIRLPOOL WED8200YW0 Arrived on site and installed new belt. Tested operation and found unit working properly and no squeaking sounds when running. Job complete

Near W Legend Oaks Dr, Georgetown, TX 78628
Lou S.

Lou S.

REFRIGERATOR LG LFX31945ST/05 "arrived on site to inspect refrigerator noises. Upon further inspection, the customer played a video of the noise which sounded like one of the fans rubbing on ice. I found a small amount of ice built up on the FC evaporator cover. I removed the cover and found a nice frost pattern on the evaporator and found ice inside the fan housing. Removed the ice and reassembled the Evap cover. Advised the customer that they had an air leak in the freezer section possibly from a food item getting in between the door gasket and the chassis keeping the door from closing all the way and sealing. Checked all fans and all are operating as designed. No water leaks observed during service, job completed."

Near Palomino Bend, Cedar Park, TX 78613
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW5090JW0 "Arrived on site , replaced main control . Ran diagnostics , all checked normal . Job complete ."

Near Canoga Ave, Austin, TX 78724
Paul R.

Paul R.

MICROWAVE KITCHENAID KCMS2055SSS2 Arrived onsite for a microwave with the push button to open the door not working and dents in the door. Ms stated they decided not to replace the door when the office told them how much it was. I found the door button broken not allowing the door to open. I replaced the door button and the door works as designed. Call complete.

Near Evening Primrose Path, Austin, TX 78750
Andy  B.

Andy B.

RANGE WHIRLPOOL WFE320M0ES1 Arrived on site for range burners not operating properly. Tested and inspected unit and found all operations are normal. Instructed customer on use and care and practice for best performance. Unit is operating as designed. No repairs are needed at this time.

Near Chris Kelley Blvd, Hutto, TX 78634
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC302ESS02 "Arrived on site for frost in freezer. Found small traces of frost in freezer,checked door seal good gasket is sealing g correctly,found large gaps between liner and cabinet,added adhesive to gaps between liner and cabinet"

Near Mediterra Point, Austin, TX 78732
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS325SDHW01 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Found part broken in box. Reordered diffuser and rescheduled ; ordrng 1 W11317276 (diffuser)

Near Blackberry Rd, Salado, TX 76571
Al R.

Al R.

WASHER AMANA NTW4516FW3 Arrived to inspect washer filing issues.Confirmed through diagnostics test mode the valve was defective.Removed and replaced it.Reassembled and calibrated.All water lines were dry at the time of service.Job complete

Near Beck St, Florence, TX 76527
Jonathan M.

Jonathan M.

FREEZER WHIRLPOOL WSZ57L18DM03 Arrived on site from freezer that was making a vibrating humming noise. Inspected unit and work area. Found noise coming from condenser fan and compressor. Removed back panel and found wire harness vibrating against the condenser fan. Adjusted wire harness and unit worked as designed. Call complete.

Near S Pea Ridge Rd, Temple, TX 76502
Paul R.

Paul R.

REFRIGERATOR GE PSB48YSKCSS Arrived onsite for a refrigerator with a water leak at the top of the RC section. I found traces of a water leak coming from the filter area but the unit is no longer leaking. Ms stated it leaked for about 2 days after she changed the filter but it stopped. I showed ms a couple of things to watch for if it starts again but at this time there are no water leaks present. Call complete.

Near Cat Mountain Dr, Austin, TX 78731
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for refrigerator PO and freezer not cooling. Tested and inspected unit and found ice buildup on FC and RC evaporator covers. Checked pantry control and found water inside and on control. Will need to replace both evaporator fans with harness and pantry control to complete repairs. Advised customer to defrost unit 48 hours prior to service and how to do so safely as to prevent water damage risk. No water leaks present at time of service.; ordrng 1 SEENOTE (2 HOUR JOB ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11087438 (motor-evap)

Near Tucek Rd, Taylor, TX 76574
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site for washer not going into wash cycle . Ran diagnostics got 4-3 error . Test wash ,motor wasn’t pumping water . Checked for correct voltage . Replaced sump and motor . Ran test wash , unit is now performing normally. But new sump is leaking from tube on wash motor . ordrng 1 W11025157 (SUMP)"

Near Vigilance St, Manor, TX 78653
Robert J.

Robert J.

WASHER WHIRLPOOL WFW92HEFW0 Arrived onsite to replace parts previously ordered. Installed new shock absorbers and tested functionality. No more noise present and no leaks detected.

Near Passare, New Braunfels, TX 78132
Paul R.

Paul R.

COOKTOP JENN-AIR JED8430ADB "Arrived onsite for a cooktop that makes a pop when the RF burner is turned on and the circuit breaker trips. I found the breaker off when I arrived. I turned the breaker on and tested the unit. Nothing came on. I turned the breaker off and accessed the junction box. I found the neutral wire and ground wires disconnected at the junction box. I connected the neutral wires and ground wires. I tried turning the circuit breaker on and it trips the breaker immediately. I found the fan switch broken which is causing part of the problem. The neutral wires only go to the fan switch and indicator lights on this model. The fan switch , sleeve, and nut needs to be replaced and possibly an indicator lamp. The elements and burners can’t be tested until this repair is made first and I explained this to the customer.

Near Cedarcliffe Dr, Austin, TX 78750
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRX735SDHB00 Arrived onsite for refrigerator that would not turn on freezer light. Inspected unit and work area. Found ice build up on switch causing it not to open completely. Removed ice frost and unit is working as designed. Call complete.

Near Hacienda Wesley, Waco, TX 76706
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KFIS29BBBL00 "Arrived on site for no ice. Ran diagnostics no error,ran harvest ice dumped ran fill test passed,ran fan motor found fan motor powering on and off,checked wire connection found with movement of power lead fan would power on or off called tech support

Near Caicos Cove, Austin, TX 78734
Jonathan M.

Jonathan M.

OVEN WHIRLPOOL WFG515S0EB1 Arrived on site for range that would not bake and allow burners to work at the same time. Inspected unit and work area. Unit is nowhere near a gas line for me to test. Therefore I replaced the valve but was unable to test it for proper verification. Call complete.

Near S General Bruce Dr, Temple, TX 76504
Leonardo C.

Leonardo C.

OVEN KITCHENAID KOCE500ESS04 Arrived on site to test unit for unit not getting to temp. Test unit at 350° and average temp at 354° perfect with In range job complete

Near Westlake Dr, Austin, TX 78746
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site and found full bin of proper sized ice. Unit functioning properly and no additional repair needed. Job complete

Near Alabaster Caverns Dr, Georgetown, TX 78628
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOS31ES0JS00 "Arrived to inspect unit with heat complaints, tested unit and found sensor out of range, replaced sensor and tested good"

Near Ennis Trail, Austin, TX 78717
Leonardo C.

Leonardo C.

COOKTOP KITCHENAID KGCU467VSS01 Arrived on site to test unit for left front knob not turning correctly getting stuck. Found unit getting stuck due to cover being to low making knob get stuck. Secured cover correctly test unit and unit test good job complete

Near Lakeplace Ln, Austin, TX 78746
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site for customer complaint of no ice production, I found faulty ice maker, I replaced ice maker, unit tested good."

Near Bridle Path, , TX 78620
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived on site for refrigerator that is tripping the breaker and making a loud sound. Inspected unit and work area. Checked voltage going to unit and found proper voltage. Placed unit into diagnostics mode and ran the compressor and condenser fan as well as the freezer evaporator fan. Unit worked as designed and did not replicate the sound the customer said she was hearing intermittently. She said that the refrigerator would not trip for days then could trip twice in a day. I could not replicate the issue and told her it could be a control or a fan if it’s the refrigerator. However, from the customers complaint about other electrical issues in the home, I advised her to check with an electrician before assuming it’s the refrigerator.

Near Fenton Ln, Belton, TX 76513
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW6620HC0 "Arrived on site and inspected washer and found it will not start a cycle will start button is pressed user interface counts down you can hear relays on control board clicking but nothing else happens. Replaced control board a second time and washer will now begin a cycle, reported multiple replacement of the same part to tech line. 7727074500"

Near Traviston Dr, , TX 78738
Kevin B.

Kevin B.

COOKTOP JENN-AIR JGCP436HL00 Arrived on site and inspected cooktop and found left rear burner is hesitant to ignite. Inspected burner cap and found it was not tightened properly after orifices were swapped to propane. After tightening all caps they will ignite properly. Job complete

Near Bella Colinas Dr, Austin, TX 78738
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived onsite and found latch harness had pulled out of place. Clipped into place. All checks good. Unit is now operating as designed.

Near Brighton Pl, Round Rock, TX 78665
Lou S.

Lou S.

OVEN JENN-AIR JJW9630DDB "arrived on site to inspect wall oven error code. Upon further inspection, the customer advised the upper oven was showing error code 4D21. I pulled the unit from the wall and turned it on Bake and the upper fan began to make a loud noise as if something was inside the fan blades, but it was clear. When we turned the lower oven on the display showed error code 4D22 and would not turn on. I placed the unit in test mode and tested each fan and both fan operated and showed 120V. I advised the customer that the lower fan is operating good and that there is possibly an issue with the main control, but due to the age of the unit, I am unable to test rpms to either fan.

Near Tanksley Cir, Georgetown, TX 78628
Robert J.

Robert J.

ICE MACHINE WHIRLPOOL JIM158XYRS2 Arrived onsite to replace parts previously ordered. Installed new pump. Tested icemachine and everything is working properly. No leaks detected. Complete

Near Copper Crest, New Braunfels, TX 78132
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived onsite to replace parts previously ordered. Replaced control and ran diagnostics. Everything is working properly.

Near Anthem Ln, New Braunfels, TX 78132
James C.

James C.

REFRIGERATOR IKEA IK8FXNGFDM01 Called tech line and spoke to Dustin sr# 7727075747. Need to install compressor again and install evaporator along with new uv drier; saved tckt

Near Autumn Fire Dr, Cedar Park, TX 78613
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived on site for refrigerator not cooling. Performed temperature test and found unit is and 63° in FC and 63° in RC removed evaporator cover and found no frost pattern. Took amp draw and found 0.38 ordering SS repair and needed parts. Office to schedule return trip. 2 hour job. No water leaks present at time of service.; ordrng 1 SEENOTE (SS JOB) and 1 SEENOTE (2 HOUR JOB ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10836706 (evaporator) and 1 W10843121 (filter dryer) and 1 WPW10507886 (compressor)

Near Shaw St, Taylor, TX 76574
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived to inspect unit with no cool. Removed cover found tabs broken. Found thermistor exposed and corroded replaced harness and secured and insulated thermistor. And replaced cover with all 4 screws, removed and replaced control kit and tested good"

Near Windmill Ranch Ave, Pflugerville, TX 78660
Richard P.

Richard P.

WASHER WHIRLPOOL WFW8620HC1 Arrived onsite for the washer spinning the clothes dry. Ran diagnostics and found error code F0E1 suds error. Called tech line and they stated that the suds error code can cause the no spin issue. During testing found that the drain pump was also not draining properly. Checked filter and found debris in the filter cleaned out filter and ran a test and drain pump worked better. Advised customer of the load and go feature to prevent the over suds issue. Ran a complete test cycle and washer works fine and no leaks. Complete . Sr# 7727074254.

Near Tornasol Ln, Austin, TX 78739
Jonathan  S.

Jonathan S.

COOKTOP KITCHENAID KCGC506JSS00 "(DS)Arrived on site for cooktop missing LP kit. Inspected unit and work area. Tested operation of the range burners. Found front right and front left burners too high. Replaced burner orifices according to LP conversation instructions. Tested ranger operation all tested good. Found front right burn knob was incorrect, does not have a simmer on the knob for the dual valve. Checked all other control knobs. Will have simmer knob sent to builder for replacement. All operations tested good. ; ordrng 1 W11380562 (DUAL KNOB)"

Near Pecan Cir, Marble Falls, TX 78654
Jonathan M.

Jonathan M.

DRYER AMANA NED4655EW1 Arrived on site for dryer with long dry times. Inspected unit and work area. Customer had a load running when I got there. Opened the dryer to find it heating. I asked the customer what was going on and she explained that the dry times were taking longer than a cycle. She was using the low heat cycles but said she’d have to r7n an extra 20 minutes in a times high heat dry to dry the clothes. I noticed her vent hose was shaped into an “S” and adjusted the placement of her dryer to allow better ventilation. Tested unit and the unit heated better than it did previously. Went over user care guide and unit is working as designed. Call complete.

Near Sawtooth Dr, Killeen, TX 76542
Lou S.

Lou S.

DRYER WHIRLPOOL WED6620HC0 "arrived on site to inspect dryer noises. Upon further , inspection, the customer provided a video of the noise and it sounded like metal to metal grinding. I disassembled the unit and found the back left roller was badly damaged. I removed and replaced the dryer repair kit..4) rollers, tension pulley roller and belt and reassembled the unit and tested. Unit is operating as designed and quiet. All lint cleaned from the unit, job completed."

Near Bravo Dr, Leander, TX 78641
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL KDTE334GPS0 "Arrived on site to replace sump assembly, after replacing, unit tested good. SR# 7727070385"

Near Farm to Market Rd Rd 962, Round Mountain, TX 78663
Robert J.

Robert J.

DRYER WHIRLPOOL WED49STBW1 Arrived onsite for dryer timer not advancing. Ran diagnostics and found that the timer is not workingnew timer was installed. Ran test and everything is working properly.

Near Common St, New Braunfels, TX 78130
Luis M.

Luis M.

ICE MACHINE WHIRLPOOL KUIX505ESS2 "Arrived on site for faulty compressor and no power to drain pump. Replaced harness,control,compressor and evaporator,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on ran diagnostics all test passed."

Near Bruton Springs Rd, Austin, TX 78733
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE234GPS0 "arrived on site to inspect dishwasher door damage. Upon further inspection, I found the outer door panel dented in the upper right corner near the handle. I removed and replaced the outer door panel then tested the unit in diagnostics. Unit is operating as designed. No water leaks observed during service, job completed."

Near Campino Dr, Cedar Park, TX 78613
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Arrived onsite for the refrigerator not cooling. Upon inspection found that freezer evaporator was frozen solid. Defrosted evaporator and replaced control box. Ordering harness and defrost thermistor and heater. Office to schedule time frame. ; ordrng 1 2188175 (heater,defrost) and 1 NEEDADEFROSTTHERMISTOR (COULD NOT FIND IN PARTS ILLUSTRATION ) and 1 W10384183 (thermistor) and 1 W10911770 (harns-wire)"

Near Parkside Dr, San Marcos, TX 78666
Jonathan  S.

Jonathan S.

RANGE JENN-AIR JGRP548HL00 "Arrived on site for commercial range for middle back burner not light and left oven not working. Performed diagnostics mode and found error code F3-E1, failed temperature sensor. Measured temperature sensor and found 1 ohm, out of range. Gained access to temperature sensor and found cut out for temperature sensor did not align with sensor, causing to short out (see SD-QUICKPIC). Called tech support and spoke with Rich, he stated to re-fabricate panel. We need to take in drill sheet metal hole bigger or metal shears cutters to panel. Found sensor would need to be relocated to correct panel issue. Will need to replace sensor and burner assembly. Office to schedule appointment for return. (Sr# 7727072497).; ordrng 1 SEENOTEANDSTICKNOTE and 1 W10859573 (PROBE SENSOR) and 1 W11319224 (BURNER CAP SET) and 1 W11319673 (BURNER HEAD)"

Near Pack Saddle Dr, Horseshoe Bay, TX 78657
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF130PAHB0 Arrived to inspect dishwasher issues.Customer concerned about drying.Ran diagnostics test mode and unit had no errors.Let unit complete test mode to reset the control.Verified all aspects of unit work as designed.Noticed there was lots of food debris in the tub and in drain.Informed the customer on importance of cleaning filter.Advised purging the hot water before starting the unit to insure hotter temperatures and optimal cleaning.Job complete All water lines were dry at the time of service

Near Coffee Berry Dr, Georgetown, TX 78626
Richard P.

Richard P.

WASHER WHIRLPOOL WFW5620HW0 Arrived onsite for the washer control panel not working. Installed new panel that was ordered and panel control is working but also found that he door latch was not working as well. Replaced latched and washer tested fine. Complete

Near E Riverside Dr, Austin, TX 78741
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFC704FSS00 on site to complete sealed system repair for refrigerator. Upon inspecting unit noticed previous service has been done and servicer has placed a UV dye compressor on the unit which has contaminated the system. Contacted tech line and spoke with Andy.

Near County Rd 423, , TX 76655
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF330PAHB0 "Arrived on site and inspected dishwasher and found wash motor isn’t running wash motor is normally

Near Schubert Ln, Niederwald, TX 78640
Richard P.

Richard P.

WASHER WHIRLPOOL WTW7000DW4 Arrived onsite for the washer not working properly. Ran diagnostics and found no error codes. All functions worked correctly and just advised customer on the how to use the washer and how it works. Complete

Near Buda, TX 78610
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Arrived onnsite and found regulator kit to be missing hose. Advised customer that quarter inch hose is being ordered. ; ordrng 1 QUARTERINCHHOSEWITHSPIGOTTHREADSTOGOFROMWALLVALVETOFRIDGE (UKNOWN)

Near Glorious Ln, Pflugerville, TX 78660
Lou S.

Lou S.

DRYER AMANA NED5800HW0 "arrived on site to inspect dryer making noises. Upon further inspection, I found the unit to be stacked. I turned the unit on and it sounded normal. Customer placed his hand on the right side panel and the unit began to make a metal to metal rubbing noise. I found that the right side panel is badly damaged with a large dent in the lower front corner. I am ordering the right side panel and a CNOTE-2 MAN JOB. Office to schedule return service. No lint observed during service.; ordrng 1 CNOTE (2 MAN JOB) and 1 W11233548 (RIGHT SIDE PANEL )"

Near Hero Way W, Leander, TX 78641
Jonathan M.

Jonathan M.

REFRIGERATOR GE GFD28GELCDS "Arrived on site for refrigerator that was melting ice, had a door handle loose, and customer could not replace water filter. Inspected unit and work area. Tested ice dispenser and cubed and crush’s ice was able to come out. Found water droplets and residue on the bottom cover. I asked the customer if she is crashed ice frequently. She said she did. I asked her if she noticed if water was leaking or dripping after they got ice. She said that she had seen that several times. I advised her that her door flap was probably not closing all the way and was letting room temperature air flow into her ice box, therefore melting her ice until the door flap closed. Advised her to remove ice from ice bin if she noticed that happen again. Adjusted her door handle and tightened the handle to the door. Customer said she doesn’t know how to replace her filter. She said she tried one time and she broke the filter. She asked that I replace it so it wouldn’t be damaged. I rep

Near Ambrose Dr, Salado, TX 76571
Jonathan  S.

Jonathan S.

WASHER AMANA NTW4516FW3 Arrived on site for washer not starting. Found unit installed outside(see SD quick pic). Found drain line laying on the ground tied into another drain ( see SD quick pic) and water inlet hooked up to outside water hose line (see SD quick pic). Found unit powering on and starting. Found failures due to installation.; ordrng 1 SEESTICKYNOTE (SEE STICKY NOTE)

Near Ridgeway St, Kingsland, TX 78639
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived onsite for the refrigerator ice maker not working properly. Upon inspection found that the ice bin is full of ice and producing ice. Found no issues with ice maker. Checked temperatures freezer is at 4 degrees and refrigerator is at 39 degrees. Found that the temperature settings were not correct adjusted temperature to recommend settings . Refrigerator is working properly. Complete.

Near Buda, TX 78610
Al R.

Al R.

OVEN WHIRLPOOL WFG550S0HZ1 "Arrived to inspect range door issues.Confirmed the complaint and removed and replaced hinges and receivers and door still didn’t work properly.Unit cabinet seems to be warped, not allowing the unit to close properly.Unit cabinet seems to be defective, not allowing door with new parts to close tightly to cabinet.Ordering research for additional repairs.; O-emld tckt"

Near Rockport St, Georgetown, TX 78633
Clif L.

Clif L.

REFRIGERATOR MAYTAG MRT118FFFH00 Arrived on site to replace previously ordered parts for refrigerator.

Near S Oak Dr, Waco, TX 76705
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS571CIHB01 Arrived onsite to replace parts previously ordered. Replaced door and wire cover. Tested and adjusted door. Everything is working properly. Complete

Near Horseshoe Bend Rd, San Marcos, TX 78666
Clif L.

Clif L.

WASHER WHIRLPOOL WFW560CHW0 Arrived on site to diagnose a washer that is not spinning properly. Found no mechanical failures at this time. Factory reset controls and advised of best loading procedures to ensure the unit can balance loads.

Near Domain Dr, Austin, TX 78758
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFE525S0HS1 Arrived onnsite and replaced door skin and leveled unit. All checks good.

Near Spanish Star Dr, Round Rock, TX 78664
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for a dishwasher with the soap pod not dissolving. I checked stored error codes and found an F3E3 & an FAE1. I found the unit not filling with water because the house valve was turned off. I turned the valve on and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Pflugerville, TX 78660
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0HS01 "arrived on site to inspect wall oven not connecting to WiFi. Upon further inspection, the customer advised that the unit would not connect and after speaking to the Whirlpool Connect Team rep, it was determined that the UI console and main control needed to be replaced. I removed and replaced the UI console and main control and programmed the unit. Customer connected unit to WiFi and the unit is operating as designed. Job completed."

Near Concho Creek Loop, Leander, TX 78628
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS970CIDM00 Arrived on site to replace previously ordered parts. Replaced thermostat and fan assembly. Due to missing clips evaporator cover will need to be replaced as well as user interface and main control causing communication issue for defrost system. 1 W10822647 (cntrl-elec) and 1 W11172798 (CONTROL) and 1 WPW10387382 (cover-evap)

Near Fairway Ridge Rd, Georgetown, TX 78633
James C.

James C.

WASHER GE GFWH1200H1WW Arrived on site and tested operation. Found no operation from motor and unit has motor faults. Tested voltage to motor and had no voltage. Unit will need new control to repair. ordrng 1 WH12X20814 (ui board)

Near Village Commons Blvd, Georgetown, TX 78633
Richard P.

Richard P.

WASHER WHIRLPOOL WTW4955HW1 Arrived onsite for the washer latch not locking. Installed new latch that was ordered and washer tested good. No leaks detected. Complete

Near W William Cannon Dr, Austin, TX 78745
Jonathan M.

Jonathan M.

REFRIGERATOR KITCHENAID KSCS25FVMK01 "Arrived on site for refrigerator that is leaking still. Inspected unit and work area. Checked waterlines going to filter housing and found no water leaks or evidence of a water leak. See photos. Inspected water valve and freezer for water leaks. Water valve was good but the freezer had an ice sheet at the bottom. See photos. Checked drain tube at evaporator and found no ice build up in the drain pan. Advised customer this might be her issue. All water lines were dry. Customer stated this issue only happens once every 6-7 days and will happen randomly, mostly when not in use. Advised her the ice build up could be defrosting and leaking out of her freezer. To,do her to call back if she had further issues. Call complete."

Near N Speegleville Rd, Waco, TX 76712
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED560LHW0 Arrived onsite to replace top and control panel to unit. Replaced both parts. Tested unit. Unit test good. No issues at this time. Job complete

Near Guadalupe St, Austin, TX 78701
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite for unit missing handle. Looked at unit. Founded that handle was not missing at all. Unit is in good condition. No leaks at this time. Job complete

Near Guadalupe St, Austin, TX 78701
Paul R.

Paul R.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for the oven to possibly replace the previous diagnosed parts. The blower was fine but the bracket screws on the rear were loose. I tightened the screws and the oven sounds normal and is irking as designed. Call complete.

Near Thunian Pass, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Arrived on site for water leaking. Found floors warped uploaded pics to SD-QuickPic found water inlet to valve not fully inserted causing water to leak during icemaker fill cycle. Installed line correctly to valve,rna icemaker through a fill cycle no leaks unit working as designed"

Near Nueces St, Austin, TX 78705
Lou S.

Lou S.

REFRIGERATOR KENMORE 795.7205311 "arrived on site to refrigerator noises. Upon further inspection, I could hear the FC evaporator fan making a rubbing noise. I remove the FC drawers/door and found a large block of ice on the Evap cover. When I attempted to remove the cover, the block of ice fell off. Once I got the cover off, I found the evaporator with a good frost pattern. I removed the ice from inside the cover and the fan housing and reassembled the cover. All fans are operating as designed and the unit is cooling properly. I advised the customer that it appears that the freezer door had been left open for a period of time and the evaporator froze up and when it defrosted, the ice on the cover remained.. No water leaks observed during service, job completed."

Near Hoot Owl Ln N, Leander, TX 78641
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for refrigerator ice maker not working and Frost/cooling issues. Upon arrival customer informed me that issue is ice maker not working and RC freezing food. Cycled ice maker and ice maker cycled but did not fill with water and found frozen vegetables in crisper. Ordering water valve, control and thermistor harness. Customer would like soonest appointment possible. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 WPW10422363 (harns-wire) and 1 WPW10498976 (valve) and 1 WPW10503278 (refer elect cont brd) and 1 WPW10594330 (DAMPER )"

Near Chris Kelley Blvd, Hutto, TX 78634
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site for failed led and clogged drain,replaced led module,cleared ice from freezer floor,cleared drain checked water flow,water flowing 5rough drain correctly.

Near Fletcher St, Austin, TX 78704
David  Z.

David Z.

DRYER MAYTAG MEDB765FW0 "Arrived on site to diagnose dryer that had a consistent check lint screen light, with beeping at times when trying to start. Called WP tech like and spoke to Dustin SR7727065053. Confirmed that check lijtnscreen light will always come on when starting up, and may blink during cycle. Advised customer the beeps on start means the button is likely being pushed too hard, and gentle touch is what has best results on the panel. Showed customer tips to operate. All is working as designed. Call complete."

Near Abbey Cir, Austin, TX 78727
Wesley P.

Wesley P.

REFRIGERATOR MAYTAG MFT2772HEZ00 Arrived onnsite and found no cool in fridge. Repaired by installing new fan harness and damper. Unit is now operating as designed because fan had been dead. All checks good.

Near Palazzo Estate, Round Rock, TX 78665
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS331SDHM00 "Arrived on site for refrigerator not cooling. Upon arrival found all operations to be normal. maintenance man informed me that FC was frozen and that he defrosted it. Ordering harness. Instructed that unit will need to be defrosted 48 hours prior to service and how to do so properly, he signed waiver. no water leaks present at time of service.; ordrng 1 W11405276 (HARNESS )"

Near Westinghouse Rd, Georgetown, TX 78626
Wesley P.

Wesley P.

DRYER ROPER RED4516FW0 "Arrived onnsite and verified voltage and continuity of circuit parts, but not heating. Ordering motor to repair. Installed timer during testing. Unit status unchanged. ; ordrng 1 279827 (motor!dryer)"

Near Cane River Rd, Pflugerville, TX 78660
David  Z.

David Z.

MICROWAVE WHIRLPOOL KMBP100ESS01 Arrived on site to follow up on microwave that was producing little heat. Ran unit and was barely able to hear magnetron. Tested a cup of water at 2 mins, and barely hit 120 degrees. We will need to un hardware this on return visit to get it out to replace mag. Return with inverter W10217711, sensor W11346197, mag 11346197, 2MAN. Office to reschedule for 2MAN. ; ordrng 1 2MAN (2MAN)"

Near Amanda Dr, Austin, TX 78729
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED560LHW0 Arrived onsite for unit not heating. Tested unit. Found that electrical from wall is not putting the correct voltage. Maintenance crew knows and is getting an electrician to fix issue. Job complete

Near Guadalupe St, Austin, TX 78701
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite for unit not making ice. Tested unit. Unit locked up from making ice. Replaced ice maker. Tested unit. Unit test good. No issues at this time. Job complete

Near Guadalupe St, Austin, TX 78701
James C.

James C.

OVEN WHIRLPOOL WOS51EC0AS02 Arrived on site and tested operation. Found unit has set it self to Celsius and would not go to Fahrenheit. Reset control and unit allowed for temp unit change. Heated oven to test temps and found unit heating properly. Job complete.

Near Sierra Blanco Loop, Georgetown, TX 78633
James C.

James C.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site and tested operation. Found no response from console. Found unit unplugged. Plugged unit in and ran diagnostics. Found fault for heater circuit. During teetering I found that the wash motor is not running. Inspected and found harness damaged at connection to control. Straightened and properly routed harness but motor will not run. Unit will need new harness to allow for further testing. ; ordrng 1 W11131692 (harns-wire) and 1 W11413274 (CONTROL) and 1 WPW10671941 (pump&motor)

Near Sierra Blanco Loop, Georgetown, TX 78633
Jacob S.

Jacob S.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived onsite for fan not working to unit. Tested unit. Fan was not working. Could not take down microwave. Install was had extra screws in places that could not get too. Told customer that they would need to get back installers to take it down for us to do the service. Office to reschedule ; saved tckt

Near Guadalupe St, Austin, TX 78701
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived to inspect unit with no light. Opens pane and found bulb seized in socket, had to replaced socket and bulb to repair"

Near Palmito Dr, Austin, TX 78717
Jacob S.

Jacob S.

WASHER WHIRLPOOL WFW560CHW0 Arrived onsite to apartment unit 2319 where the washer unit was moved too. Unit not getting cold water. Ran diagnostics test mode. Cold water no filling unit. Replaced cold water valve and is not working. Ordered part. Office to reschedule ; ordrng 1 W11322879 (cntrl-elec)

Near Guadalupe St, Austin, TX 78701
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH31017HS0 Arrived on site microwave not heating.

Near Barlow Dr, Liberty Hill, TX 78642
James C.

James C.

DISHWASHER WHIRLPOOL WDF130PAHB0 Arrived on site and tested operation. Found wash motor not running again. Found harness connection has split again. Installed new harness and wash motor. Tested operation and found unit working properly. Job complete

Near Perryville Loop, Liberty Hill, TX 78642
Jonathan  S.

Jonathan S.

MICROWAVE JENN-AIR JMW2430DP03 "Arrived on site for oven making loud noise when heating above 400°. Customer stated that when she opens door noise will stop. Customer also stated that temperature prob was off. Customer had unit heating at 400° at time of service. Performed diagnostics mode and checked fault codes. Found no fault codes. Tested oven meat prob and checked reading. Found reading prob at 24 Celsius converts to 75.2 fahrenheit, within range. Found convection fan making noise due to thermal expansion. Will need to replace fan blade, nut and baffle cover. ; ordrng 1 W11241587 (FAN COVER)"

Near Oak Hill Dr, Liberty Hill, TX 78642
Robert J.

Robert J.

VENTHOOD JENN-AIR JXW9048HP0 Arrived onsite for vent a hood light bulb loose. Upon inspection we found that the bulb had separated from the base. Ordering parts. RJ to return. ; ordrng 1 WPW10291579 (bulb-light)

Near Racing Oak Cove, San Marcos, TX 78666
Lou S.

Lou S.

DRYER WHIRLPOOL MEDC465HW0 "arrived on site to inspect dryer noises. Upon further inspection, customer turned the unit on and the unit sounded normal. I disassembled the unit to inspect the seals and found a small piece of debris in the back drum seal. Reassembled the unit and tested and it continued to operate as designed. I found that the vent tube at the back of the unit was too small to fit the vent going into the wall. The customer had another vent tube and I replaced the old one. Retested using my vent test kit and the unit is operating as designed. No lint observed during service, job completed."

Near Sarah Christine Ln, Austin, TX 78717
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived onnsite and replaced valve and icemaker. All checks good. Unit is now operating as designed. Advised customer on repair.

Near Casanova Ave, Pflugerville, TX 78660
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site and replaced control board, checked harness between control and water level sensor and it is good. Ran a quick wash cycle for 25 minutes and it completed properly.

Near Jacksdaw Dr, Austin, TX 78737
James C.

James C.

MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site and installed new control and console. Tested operation and found unit working properly. Job complete

Near Longview Ln, Georgetown, TX 78633
Richard P.

Richard P.

WASHER MAYTAG MVWC465HW2 Arrived onsite for the washer not working properly. Found that the washer was not level to close to the floor. When I pushed down on basket it touches the floor. Raised washer and leveled it. During inspection of motor and gear case assembly found that the pulley cover had broken off. Ordering cover and screws . Office to schedule. Washer tested good after leveling it. ; ordrng 1 W11409708 (PULLEY COVER) and 1 WP22001995 (screw)

Near Millington Ln, Buda, TX 78610
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived onsite for unit in cooling off mode. Noticed the light for cooling off was flashing. Held buttons to turn cooling back on. Tested unit. No leaks at this time. Job complete

Near Guadalupe St, Austin, TX 78701
Robert J.

Robert J.

WASHER MAYTAG MVWX655DW1 Arrived onsite for washer making a noise. Ran diagnostics and found that the spin basket out of round and gearcase shaft loose. Installed new wash plate. Ordering parts. Please send RJ back. ; ordrng 1 W10721967 (drive pulley) and 1 W10752719 (basket)

Near Patricia Cir, New Braunfels, TX 78130
Al R.

Al R.

OVEN KITCHENAID KODE500ESS04

Near Wildberry Cir, Belton, TX 76513
David  Z.

David Z.

REFRIGERATOR KITCHENAID KRFC302EPA00 "Arrived on site to diagnose refrigerator with items in the RC freezing. Customer also informed me that when the freezer drawer closes the right side RC door would pop open and break the gasket seal. Examined unit and verified that the right RC door was barely holding closed. Customer does have wooden door panel covers on this unit. Found the unit was pushed in a bit too far back in the opening, and the door was pressed against the cabinet, keeping it from being able to achieve full range of motion, and possibly an air gap. Pulled unit out and leveled it, and door has no other issues. The wooden panels do look like they barely touch, and it is a tighter fit, but doors do close and properly seal. When checking out the ice build up found the air channels behind the sheLves were blocked, preventing air from being able to circulate. Advised the customer they need to open up those gaps and allow airflow to and from the vent. This and the door being able

Near Pearce Rd, Austin, TX 78730
Al R.

Al R.

REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived to install previously ordered parts.Removed and replaced the door and name plate.Job complete

Near Wildberry Cir, Belton, TX 76513
Al R.

Al R.

COOKTOP KITCHENAID KGCU483VSS "Arrived to inspect KItchenaid cooktop not working on the griddle function.Confirmed the complaint and and disassembled the unit and noticed the male plug wasn’t plugged into the unit.I climbed underneath the unit to attempt to locate a possible plug to plug in the griddle.I found NONE.Unit will need to be uninstalled by builder in order to plug in the griddle feature.Blue light on griddle knob never turned on.; saved tckt"

Near Wildberry Cir, Belton, TX 76513
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site to examine refrigerator with bubble in right door. Found dent in door. ; ordrng 1 W10919619 (dor-fip)"

Near Tridens Ct, Austin, TX 78750
Clif L.

Clif L.

OVEN KITCHENAID KOSE500ESS04 Arrived on site to diagnose an oven that is not level. Found unit mounted improperly. Reset and re-mounted unit in proper position. All is working properly at this time.

Near Fair Oaks Dr, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for power failure issues. Diagnosed control powering off and resetting on its own,replaced main control. Powered unit on,compressor and fans powered on"

Near Sea Hero Pl, Austin, TX 78737
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived onsite and found unit ff Evap drainfrozen over. Ordering harness and cover to repair. ; ordrng 1 W11033168 (harns-wire) and 1 WPW10501260 (cover-evap)"

Near Copper Grassland Way, Pflugerville, TX 78660
Scott  M.

Scott M.

RANGE JENN-AIR JLRP430WP01 "Arrived on site replaced both controls from previous diagnostics . Couldn’t find fault with blower fan .Tested unit ,preheated 350 . No new errors . No gas leaks detected at time of service . Job complete ."

Near Kaneohe Ln, Bastrop, TX 78602
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WED75HEFW1 "Arrived on site for dryer that was making a rattling noise. Inspected unit and work area. Placed unit into regular dry cycle and found the unit rattling. Checked idler pulley, belt, motor, rollers, and blower wheel. Nothing seemed to be worn or broken. Noise seem to be coming from the metal cavity. Adjusted and tightened several screws, placed sound pads onto the exhaust vent and side wall. Unit was operating as designed. Advised customer she would hear some minor rattling due to cabinet vibration. Call complete."

Near Fawn Lily Dr, Temple, TX 76502
Wesley P.

Wesley P.

WASHER MAYTAG MHW6630HC0 Arrived onnsite and found unit operating on dedicated gfci. Advised owner that unit is not gfci compatible and breaker must swapped or different outlet used. All else operating as designed.

Near Gildas Path, Pflugerville, TX 78660
Lou S.

Lou S.

WASHER KENMORE 796.3152321 "arrived on site to inspect washer no water going into tub. Upon further inspection, I checked the valves and fund no debris and a small amount of debris in the hoses. Placed the unit in diagnostics and tested. Unit operated as designed. Ran a second diagnostics test and again it operated as designed. Due to the detergent bin being full and emptying into the tub during diagnostics, I recommended that the customer run a normal wash cycle to get rid o father suds before washing any clothing. I turned the unit on and began a normal wash and the unit began to operate as designed. No water leaks observed during service, job completed."

Near Sharon Dr, Cedar Park, TX 78613
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site for no cool. Pierced low side line reading +10 with no frost pattern,diagnosed faulty compressor. Installed a new compressor and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"

Near Honeysuckle Trail, Austin, TX 78759
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived onsite and found lighting in pantry UI out. Replaced UI. No change. Wiring not visibly damaged. Ordering main control to repair, returning with harness jic. ; ordrng 1 W10804160 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)"

Near Laurel Path, Round Rock, TX 78664
Brandon C.

Brandon C.

ICE MACHINE WHIRLPOOL KUID508ESS2 "Arrived on site for customer complaint of unit not making ice, found recirculating pump had failed, I replaced pump, unit tested good.

Near Postwood Rd, The Hills, TX 78738
Richard P.

Richard P.

RANGE WHIRLPOOL WFC310S0ES1 Arrived onsite for the oven bake and broil not working. During testing found that there is only 124vac going to the oven. It needs 240Vac to work properly. Advised customer to have there maintenance guys to look at the wall outlet. Complete

Near Leah Ave, San Marcos, TX 78666
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL GSF26C5EXY00 "Arrived on site for no dispensing ice. Found coupling stuck to shaft,forced shaft out of coupling found shaft rusting and endless rounded out,diagnosed unit will need a new coupling g and shaft,installed a new shaft and coupling tested ice dispenser unit working as designed.

Near Country Lake Dr, Austin, TX 78732
Al R.

Al R.

WASHER WHIRLPOOL WFW6620HC0 Arrived to inspect unit F0E2 error code.Discovered the code was due to excessive soap usage.I ran diagnostics test mode and unit tested as designed.Disassembled and checked the pressure hose to tub.Reassembled and ran a regular consumer load and unit tested as designed.All water lines were dry at the time of service.Job complete

Near Hester Way, Salado, TX 76571
Al R.

Al R.

WASHER MAYTAG MVWB865GW0 Arrived to inspect washer leaking.Ran diagnostics test mode and unit began leaking from the blue drain line the customer has connected to the unit.Washer works as designed.No parts installed.Job complete

Near Oak Hill Dr, Copperas Cove, Coryell 76522
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KBFN502ESS02 "Arrived on site for customer complaint of doors/unit needed leveling, I put unit down on casters, and pushed back as far as it would go and then leveled the unit, but there are gaps on the side where the unit meets the cabinet. I instructed customer to have installers/builder to look at this issue. Unit functions good."

Near Single Peak Cove, Spicewood, TX 78669
James C.

James C.

RANGE WHIRLPOOL WFG550S0HZ0 Arrived on site and tested operation. Customer stated the broiler heated for 2 minutes then cut off and never tried to restart. Started a broiler cycle and broiler burner heated for 17 minutes. Unable to duplicate failure. Job complete

Near Archer Ln, Georgetown, TX 78633
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site ,replaced ice maker . Powered down unit , ran motor and harvest test as well as fill test . All checked normal . No water leaks detected at time of service . Job complete ."

Near Park Rd 1C, Smithville, TX 78957
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS321SDHZ04 "Arrived to inspect unit not cooling. Found 120v at compressor but not running, replaced start device and tested good"

Near C-bar Ranch Trail, Cedar Park, TX 78613
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRT108FZDB00 "Arrived on site for refrigerator not cooling. Inspected not and work area. Found ice buildup on FC evaporator. Performed diagnostics mode and activated defrost cycle. Confirmed with claims department. Reset unit by unplugging and plugging back in."

Near Brooks Mill Rd, Bertram, TX 78605
Paul R.

Paul R.

RANGE WHIRLPOOL WFG505M0BS3 Arrived onsite for a range not lighting. I found the bake/broil relay on the control not closing. I replaced the control and tested the oven. I found the oven bulb defective and replaced the bulb. The unit is working as designed. Call complete.

Near Berkman Dr, Austin, TX 78723
Luis M.

Luis M.

REFRIGERATOR FRIGIDAIRE FFHS2611LBRA "Arrived on site for freezing and multiple cracks in liner. Found cracks increasing where repair kit was attempted,found cracks increasing to back by evaporator called manufacture tech support

Near Linden Loop, Del Valle, TX 78617
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTE204GPS0 "Arrived on site for customer complaint of unit not filling with water, found water valve failed, I replaced water valve, unit tested good."

Near Sailboat Pass, Spicewood, TX 78669
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site to install previously diagnosed parts. Replaced both water tubes and tested unit. Unit worked as designed. Call complete.

Near Hawthorne Dr, Waco, TX 76710
Kevin B.

Kevin B.

RANGE WHIRLPOOL WEE510S0FS2 "Arrived on site and inspected oven door and found trim has broken and door straps are missing. Builder has another oven that needs to be replaced and was able to use the parts from that door to repair this oven. Took one picture of completed repair, job complete"

Near Sabio Dr, Austin, TX 78749
Clif L.

Clif L.

DISHWASHER WHIRLPOOL KDTM354DSS3 Arrived on site to replace previously ordered parts for dishwasher. Replaced water valve and tested unit. Found all is fully functional at this time and pump is not needed. Job is complete and no leaks were found after services were performed.

Near Hanging Cliff Cove, Austin, TX 78759
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. Instructed customer to keep an eye on unit to be safe. No water leaks present at time of service.

Near Balsam Way, Round Rock, TX 78665
Tyler B.

Tyler B.

REFRIGERATOR LG LFC24770ST/03 "Arrived to install previously ordered parts,will need to return with correct parts, to c9mplete ; ordrng 1 ADJ73712906 (DUCT) and 1 CNOTE (OFFICE RS) and 1 EAU63103209 (FAN) and 1 EBD60925804 (RF THERM) and 1 EBR81182793 (PCB)"

Near Turtle River Dr, Leander, TX 78641
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived onsite to replace parts previously ordered. Replaced evaporator motor. And tested refrigerator. Everything is working properly. Ordering parts for fan grille. ; ordrng 1 W10871842 (grille)

Near Mill Valley, Seguin, TX 78155
Jonathan  S.

Jonathan S.

OVEN AMANA AER6303MFS2 "Arrived on site for oven door not closing. Removed door and disassembled. Found spring loaded hinge broken. Inspected receivers and found no signs of failure, will return with if needed. ; ordrng 2 W10647259 (hinge-recv)s and 1 WPW10299225 (HINGE)"

Near Capstone Rd, Liberty Hill, TX 78642
Brandon C.

Brandon C.

OVEN KITCHENAID KOST100ESS03 "Arrived on site for customer complaint of error code f2e0 after a power outage, I disconnected the UI console and checked wiring, I plugged console back in, unit tested good."

Near Sumalt Gap Way, Briarcliff, TX 78669
Jonathan M.

Jonathan M.

DISHWASHER KITCHENAID KDTM354EBS3 "Arrived on site for dishwasher that would not close properly. Inspected unit and work area. Found right hinge bent. Replaced hinge and reset feet level. Unit began to operate as designed. Call complete."

Near Edward Dr, Waco, TX 76708
Richard P.

Richard P.

OVEN KITCHENAID KODE507EWH04 Arrived onsite for the oven door not closing properly. Upon inspection of the new glass door that was ordered customer saw the gap on the corner edges and was not happy with it. Wants me to reorder glass door. Took pictures. Customer will contact whirlpool customer service department to address there concerns. Reordered parts and office to schedule.; ordrng 1 W10669415 (brkt-glass) and 1 W10774422 (glass-door) and 1 WPW10320793 (frame-glas)

Near Country Estates Dr, San Marcos, TX 78666
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS975SIDM00 "(DS) Arrived on site for refrigerator not cooling properly. Inspected unit and work area, found ice build up on the evaporator in the fresh food side of the unit. Ran diagnostics mode performed a defrost cycle, Fc heating element activated. Found defrost sensor out of range. Informed customer about defrosting the unit prior to our return visit. Had customer sign defrost waiver. ; ordrng 1 W10316760 (thermistor KIT) and 1 W10822641 (UI) and 1 W11098695 (FAN ASSEMBLY )"

Near Umbrella Sky, Liberty Hill, TX 78642
Jonathan M.

Jonathan M.

WASHER MAYTAG MHW6630HW0 Arrived on site for washer that was overflowing in the drawer. Inspected unit and work area. Found water in the bleach and fabric softener holders inside the dispenser drawer. Customer stated the drawer doesn’t leak but she didn’t know if it was normal to have that much water or liquid after a cycle. Advised customer this is normal operation and that the water would siphon into the drum once it reached the drain hole. Ran unit through diagnostics and found no errors. Unit is working as designed. Call complete.

Near Edward Dr, Waco, TX 76708
David  Z.

David Z.

WASHER WHIRLPOOL WTW5000DW2 ". arrived on site to diagnose washer that was stopping during cycles. On arrival found unit had no power going to it. When moving the plug in the wall you can hear solenoids clicking, but power doesn’t stay. I’m able to wiggle the plug to get it to go into diag mode, but if you wiggle after power cuts. Called talk line and talked to Butch, SR7727063187. Tested unit with extension cord to another outlet and did not have any power issues and wiggling plug doesn’t cut power. Customer informed the issue is with the outlet for the unit, and they should have it resolved by an electrician. No repair needed at this time, instruct only. T

Near Glass Mountain Trail, Austin, TX 78750
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL WMH73521CS5 Arrived on site for microwave light will not turn off. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Cherry Glade Trail, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

DRYER LG DLEX3570W "Arrived on site for dryer not tumbling properly. Inspected unit and work area. Put in diagnostics mode tested operation. Found dryer not tumbling properly under load. Customer approved Installation of the new motor, installed motor, tested operation and was getting the same failure was happening. Tested voltage under load, was getting 200 volts from L1 to neutral, and 36 volts from L2 to neutral. Informed customer they need to contact electrician for voltage issue. Removed the new motor and installed customers original motor.

Near Co Rd 284, Liberty Hill, TX 78642
Andy  B.

Andy B.

OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site for oven panel not working. Tested and inspected unit and found failed UI and control. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Windom Way, Georgetown, TX 78626
Brandon C.

Brandon C.

REFRIGERATOR LG LSXS26366S/00 "Arrived on site for customer complaint of no ice production, found the auger motor was disconnected Found unit would not produce ice with auger being disconnected. I explained this to customer and gave the option of replacing the control board or reconnecting the auger motor, she chose to leave unit as is and move on."

Near Sinclair Dr, Briarcliff, TX 78669
Lou S.

Lou S.

OVEN WHIRLPOOL WOS72EC0HS01 "arrived on site to inspect wall oven display. Upon further inspection, I found the unit powered up but no display. Cycled the power and the display came on, but due to this failure, I removed and replaced the UI console and tested. Unit is operating as designed. I recommended that the customer get the Whirlpool app on their phone and connect the unit to WiFi. I provided information to the Connect team- 866-333-4591 so the customer could contact them if needed. Job completed."

Near Zelma Dr, Cedar Park, TX 78613
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived to inspect unit with power issue, found no issues with power, found touch very laggy, found microwave workin but was not able to cancel now frozen screen u it will need console replaced ; ordrng 1 W11297728 (console)"

Near Austin, TX 78717
Jonathan  S.

Jonathan S.

COOKTOP WHIRLPOOL WCG55US6HS00 "(DS) Arrived on site for cook top producing to high/low of a flame. Inspected unit and work area, found valve stems not adjusted properly . Adjusted valve stems. All tested good."

Near Umbrella Sky, Liberty Hill, TX 78642
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Arrived on site for no cool in fresh food. Removed cover found ice in cover blocking fan blade,no ice on evaporator. Cleared ice,added adhesive to large gaps between liner and cabinet. Powered unit on good air flow"

Near Grove Blvd, Austin, TX 78741
Al R.

Al R.

DRYER WHIRLPOOL WED5000DW2 Arrived to inspect dryer not powering on.Checked voltage at the outlet and at the unit.Al checked within range.Checked continuity on fuse and fuse was defective.Removed and replaced both the fuse and timer.Reassembled and unit tested as designed.Job complete

Near Dannen Ct, Killeen, TX 76549
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRT519SZDM05 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I found the unit with an aluminum capillary tube and was not sent with a Lokring kit.

Near Pfluger Farm Ln, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR LG LSXS26326S/01 "Arrived on site for a faulty compressor. Installed a new compressor and filter drier,vacuumed system down. Installed a new main pcb,installed update with jig,recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"

Near Hoffman Dr, Austin, TX 78749
Jacob S.

Jacob S.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite to replace door. Ordered from previous tech. Replaced door. Tested unit. Unit test good. No leaks at this time. Job complete

Near Kinney Oaks Ct, Austin, TX 78704
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I found the temp settings for the freezer on the coldest setting and the fresh foods section on the recommended tested the ice maker in diagnostics and it is functioning and I tested the fill tube and no water came out of it. I found that the fill tube is frozen. I was able to get the fill tube cleared and rested the fill tube and it dispensed water into the IM tray. I recommended to the customer to keep the freezer setting on the factory setting of 3 and if it freezes again to turn it down to 2. No water leaks observed during service, job completed."

Near Tanglewood Estates Dr, Leander, TX 78641
Jacob S.

Jacob S.

WASHER MAYTAG MHW5630HW0 Arrived onsite for unit giving error code F4E1. Called Techline. Got SR#7727056950. Suggested to replace Wireing harness and possibly heater sensor ordered parts. Rescheduled with customer. Customer has lbh; ordrng 1 W11314664 (heater) and 1 W11314680 (harns-wire)

Near Carlotta Ln, Austin, TX 78733
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site and inspected oven and found handle is scratched A new handle is not on site and will need to be ordered. 1 W11110499 (hndle-door)

Near Donnelley Dr, Austin, TX 78744
Andy  B.

Andy B.

OVEN KITCHENAID KEBS207ESS00 "Arrived on site for oven not heating lower oven but top oven is working. Pulled unit out and and tested voltage at bake and broil elements with lower oven on in bake and also at broil and found no voltage going to either element. Tested fuses and checked good. Found failed control (Without power supply) I made customer aware that the high heat could have damaged the control. I stated to customer that we installed the fuse and broil element only.

Near St Paul Rivera, Round Rock, TX 78665
James C.

James C.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site and tested operation. Found no faults in memory and unit functioning properly in diagnostics. Started a normal cycle and found 14 minutes into the cycle the unit tripped the breaker. Found owi has shorted again and control very warm. Installed new owi and control. Ran cycle again and unit is now running properly. Job complete

Near Stone Pony, Liberty Hill, TX 78642
Tyler B.

Tyler B.

RANGE WHIRLPOOL WFE320M0ES0 "Arrived to inspect unit with no light, found control not sending voltage to light. Will need control to complete ; ordrng 1 CNOTE (OFFICE RS) and 1 W11122560 (cntrl-elec)"

Near Ridgeline Blvd, Cedar Park, TX 78613
James C.

James C.

REFRIGERATOR IKEA IK8FXNGFDM01 Arrived on site and tested operation. Found freezer at 42 and fresh food at 48. Inspected evaporator for dye and found none. Accessed compressor and inspected for dye and found none. Tested drier and access valve for dye in system with paper towel and found dye is in the system. Unit has an internal leak and I will need to contact tech line to document. ;

Near Autumn Fire Dr, Cedar Park, TX 78613
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDTE254ESS "Arrived to inspect unit with manifold malfunction, found seal came off back of manifold, replaced manifold and found main cause to be from broken adjusters that would require replacement ; ordrng 1 CNOTE (PART AUTHO ) and 2 WPW10546503 (adjuster)s"

Near Schefer St, Leander, TX 78641
Clif L.

Clif L.

WASHER WHIRLPOOL CAE2765FQ0 Arrived on site to diagnose a washer that is not completing cycles. Tested unit and found unit not calibrated after previous repair. Recalibrated unit and found all is functioning properly at this time. No leaks were found at time of service.

Near Grover Ave, Austin, TX 78756
Jonathan M.

Jonathan M.

MICROWAVE MAYTAG MMV4206FZ2 Arrived on site for microwave that was not registering as closed intermittently. Inspected unit and work area. Found interlocks bad. Replaced both inner locks but found microswitch bad. Ordered new microswitch .; ordrng 1 W10727360 (microswitch)

Near Paisley Dr, Temple, TX 76502
Andy  B.

Andy B.

WASHER WHIRLPOOL WFW72HEDW0 "Arrived on site for washer door latch issues. Tested and inspected unit and found failed door latch.Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service. ordrng 1 SEENOTE (OFFICE TO CONTACT )"

Near River Bend, Georgetown, TX 78628
Brandon C.

Brandon C.

COOKTOP WHIRLPOOL KCGS556ESS02 "Arrived on site for customer complaint of flames not high enough, found faulty regulator, I replaced regulator, unit tested good."

Near Rush Pea Cir, Austin, TX 78738
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site for customer complaint of unit leaking from ice maker, found faulty ice maker, I replaced ice maker, unit tested good."

Near Coopers Crown Ln, Austin, TX 78738
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "arrived on site to inspect dishwasher hinges. Upon further inspection, I found the unit pulled from the cabinets and the door wasn’t seated on the hinge mount correctly. I was able to get the door put back on the hinge mount correctly and the spring and door cable attached to the hinge. Tested the unit and it’s operating as designed. I advised the customer that due to the cabinetry I could not install the unit back into the cabinets due to the unit not fitting and the risk of damaging the unit since it was uninstalled upon my arrival. Recommended that they have their installers come and install it. No water leaks observed during service, job completed."

Near Shady Creek Trail, Cedar Park, TX 78613
Kevin B.

Kevin B.

WASHER MAYTAG MVWB765FW3 Arrived on site and ran all washer functions in manual test cycles and found noise customer is experiencing during the agitation cycle is the same noise they have videos of after all prior visits. Washer makes a clicking noise at the end of the agitation movement, cycle is still completing.

Near Leeds Mountain Cove, Austin, TX 78747
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived onsite to call techline to report a foamed in drain. Spoke with Chris who said to try to clear the drain. Attempted to clear the drain. Unit still clogged. Called CS. Was advised to replace grommets to repair. ; ordrng 1 WP2304888 (fitting)

Near Scoria Dr, Pflugerville, TX 78660
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived to replaced previously ordered parts. Removed cover and corrected thermostat location, but will need to return with new cover and harness. , removed and replaced control and no errors found. ; ordrng 1 CNOTE (OFFICE RS, SOONER SERVICE IF POSSIBLE ) and 1 W11033168 (harns-wire) and 1 WPW10501260 (cover-evap)"

Near King Eider Ln, Cedar Park, TX 78613
Al R.

Al R.

DRYER MAYTAG MEDB765FW0 Arrived to inspect longer drying time issues.Confirmed the unit was operational.Noticed the saved dry level was at the factory adjusted 2 instead of 4.Adjusted the dryness level and unit now operates as designed.Job complete

Near Cr 3150, Kempner, TX 76539
David  Z.

David Z.

OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site to diagnose oven that was not preheating and erroring out. Performed diagnostics and found F8E0 upper cooling fan speed, F6E4 ui to control state status, F8E1 lower cooling fan speed. Attempted to preheat unit with it pulled out of the wall and lid off to verify fan operation. Found upper fan was not coming at all. Replaced Hv control and retested. Was able to get unit to properly preheat with no errors present. Tested upper oven to 450 and lower to 300. If error comes back after it is recommended to replace UI and appliance manager control to resolve the F6E4 if main Hv control doesn’t stick. Call complete."

Near Oak Shores Dr, Austin, TX 78730
Al R.

Al R.

OVEN WHIRLPOOL WFC150M0EB3 "Arrived to inspect range oven not heating.Checked all burners and all worked.Powered on oven and unit didn’t heat.Checked bake and broil elements and both had continuity.Checked the fuse and it also checked good.Removed and replaced the control, reassembled and unit tested as designed and began to heat.Customer satisfied.Job complete"

Near Thayer Drive, Killeen, TX 76549
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL DU1345XTVQ2 Arrived on site for dishwasher leaking water. Tested and inspected unit and found failed warped door gasket. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service. Instructed customer to keep an eye on unit to be safe. Customer paid in full by check.

Near E Legend Oaks Dr, Georgetown, TX 78628
Kevin B.

Kevin B.

WINE COOLER KITCHENAID KUWL304ESS00 "Arrived on site and inspected wine cooler and found interior lights are on, UI lights are all on, condensor fan is running and evaporator fan is running. Spoke with techline and they recommended replacing control board. After replacing UI is functioning and requested that customer monitor cooler for correct operation. Job complete"

Near Albero Cove, Austin, TX 78739
Robert J.

Robert J.

WASHER MAYTAG MHW6630HW0 Arrived onsite for washer not filling properly. Ran diagnostics and found error code f0 e2 over sudds error. Ran test cycle and found water filling to proper level but also found sudds present even though the soap dispenser was empty. Recommend reducing the amount of soap being used and switching to pods. Ran washer through clean cycle. Complete

Near Via Arroyo, Seguin, TX 78155
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site and installed UI and control. No need for the thermistors as they are ohming properly at control. All checks good. Unit is now operating as designed.

Near E Old Settlers Blvd, Round Rock, TX 78665
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTM404ESS1 "arrived on site to inspect dishwasher spray arms. Upon further inspection, the customer handed me the top spray arm and the retainer. I found the retainer was broken and the broken piece was stuck the spray arm. I installed a new spray arm and retainer. Also found the lower spray arm not attached. I reattached it and tested the unit. Unit is operating as designed. When opening the door, I could hear a popping noise. I removed the outer door panel and found the vapor barrier was rubbing the lip of the reservoir. I adjusted the barrier and tested and the popping stopped. I advised the customer of my repairs. No water leaks observed during service, job completed."

Near Foxboro Ln, Cedar Park, TX 78613
Scott  M.

Scott M.

RANGE GE ZGP366LR5SS "Arrived on site for oven not lighting . Broil igniter would light , bake wouldn’t . Getting voltage to igniter . Found small crack in ceramic . Replaced igniter . Preheated oven . All checked normal . No gas leaks detected at time of service . Job complete ."

Near La Reata Trail, Smithville, TX 78957
Richard P.

Richard P.

WASHER WHIRLPOOL WTW5000DW1 Arrived onsite for the washer not working properly. Ran diagnostics and found no error codes. Ran an automatic cycle and washer works good. Customer was expecting the washer to fill up all the way with water like the old washer did. Explained to customer how this washer works and how it conserves water and that it will not fill up all the way. Complete

Near Teri Rd, Austin, TX 78744
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB865GW0 Arrived on site to install previously diagnosed parts. Replaced both agitator in basket and tested unit. Unit is working as designed. Ran a calibration cycle and call complete.

Near Torrey Springs, Woodway, TX 76712
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived onsite for the refrigerator defrost element not working properly. Customer to a video of the freezer defrost element coming on and it’s slightly red in color. Advised customer that this is a normal situation. The defrost element will get a glowing orange color while defrosting the evaporator. Inspected defrost element and it looks good. Nothing abnormal about it. Complete

Near Ridge Dr, San Marcos, TX 78666
Clif L.

Clif L.

DRYER MAYTAG MEDB835DC4 Arrived on site to diagnose a dryer that is giving airflow error code. Tested unit and found external venting restricted causing errors. Advised homeowner on findings and recommended a duct cleaning company to correct the issue.

Near W Rundberg Ln, Austin, TX 78758
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived onsite for ice maker no dispensing/ making ice. Saw that agitator on ice maker was broken. Replaced ice bin as ordered from previous tech. Tested unit. Unit test good. No leaks at this time. Job complete

Near Guadalupe St, Austin, TX 78701
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "arrived on site to inspect refrigerator no cool. Upon further inspection, i f und the unit pulled out from the wall and unplugged. Plugged the unit and ran test #4 in diagnostics. Removed both evaporator covers and found a large amount of mod buildup on the RC Evap cover. During step #4 of that #4 the RC evaporator never cooled and in step #5, the FC evaporator never cooled. . No water leaks observed during service, unit left unplugged, job completed."

Near Woodland Trail, Leander, TX 78641
Robert J.

Robert J.

OVEN WHIRLPOOL WOS72EC0HS01 Arrived onsite for oven control panel not working. Upon inspection we found that the control panel is non responsive. Changed control panel and tested unit. Everything is working properly. Complete

Near Arrow Ridge, Santa Clara, TX 78124
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT710PAYM2 "Arrived on site for dishwasher leaking out the gasket and steam coming out the top. Inspected unit and work area. Found spray arm was clogged, cleared the clogged spray arm. Tested operation problem still existed. Found service pointer (W105450045) replaced gasket and strike plate according to service pointer. Tested operation , all tested good. Missing 3 upper panel screws, will need to replace screws.. ; ordrng 3 PARTRESEARCH (UPPER PANEL SCREWS )s"

Near Rock House Dr, Liberty Hill, TX 78642
James C.

James C.

DRYER MAYTAG MEDB835DW4 Arrived on site and customer asked for door to be reversed.. Tested function and found to be good. Job complete

Near FM 1174, Bertram, TX 78605
James C.

James C.

DRYER WHIRLPOOL WED5800SW0 Arrived on site and tested operation. Found temp rises to 258 degrees when set to any heat and temperatures drop very slowly. Loosened clap on vent hose to remove hose and the vent hose popped off. Without unit connected to vent the temperatures cycle properly on each selection. Tested on air dry and inspected exterior vent and found very little air flow. Instructed customer that the vent in the wall going outside is restricted and should be cleared before using unit due to fire hazard. Job complete

Near Silver Spur, Horseshoe Bay, TX 78657
Al R.

Al R.

DRYER MAYTAG MEDB835DW4 Arrived to inspect door issues.Confirmed the complaint Removed and replaced the catch and tightened the strike.Unit now operates as designed.Job completePart was the same one replaced on last visit.

Near Stone Creek Dr, Harker Heights, TX 76548
Lou S.

Lou S.

MICROWAVE FRIGIDAIRE FGMV176NTF "arrived on site to install previously diagnosed and ordered parts. Upon arrival, found one of the parts defective. Ordering the spring and door patch and will return with previous prescreened parts. Office to schedule return service. ; ordrng 1 5304521952 (DOOR LATCH) and 1 5304521953 (SPRING)"

Near Oak Ridge, Lago Vista, TX 78645
Kevin B.

Kevin B.

REFRIGERATOR KENMORE 795.7130901 "Arrived on site and inspected refrigerator and found freezer evaporator does not have a full frost pattern, send pictures to LM and an evaporator and compressor will need to be replaced to correct the issue.

Near Christensen Cove, Austin, TX 78739
Jacob S.

Jacob S.

WASHER MAYTAG MHW6000AW0 Arrived onsite for unit leaking water at bellow. Looked at bellow. Found a piece of the rubber surround had ripped off. Replaced bellow. Tested unit. Unit test good. No leaks at this time. Customer also complaint is door to unit will not shut right. Tested unit. Found that hinges to doo needs replacement. Found that double stacked unit was leaning to the right causing for door to bend down ward.

Near Rainbows End Rd, Wimberley, TX 78676
David  Z.

David Z.

DRYER LG DLE7200WE "Arrived on site to diagnose a dryer that has intermittent display / control issues. At times unit will not power on, or if it does the UI is unresponsive. Recommended replace of Comtrol. Ordering EBR85069901 control. ; ordrng 1 EBR85069901 (CONTROL)"

Near Tamar Ct, Austin, TX 78727
James C.

James C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and tested operation. Found all buttons but start function. Found control has failed causing issue. Installed new control. . Tested operation and found unit working properly. Job complete

Near Bent Way Rd, Marble Falls, TX 78654
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS555SIHB00 Arrived on site for refrigerator not making ice. Inspected unit and found ice container filled with ice and all operations to be normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.

Near Sandy Lodge Ct, Manor, TX 78653
David  Z.

David Z.

WASHER MAYTAG MVWB765FW3 "Arrived onsite to diagnose a washer that was giving customer an OFB error. Performed diagnostic and found error codes F0E5 off balance load, F8E6 water hazard, F0E3 overload. Ran diagnostic / calibration and could see basket banging around inside tub, more then usual. Reached in and was able to move basket around on the shaft under the nut. Attempted to remove nut to check for damage, but shaft just spins. Unit likely has a bad gearcase shaft and basket / spaner nut can’t be removed. Will need to do a full tub job and remove assembly as one. Ordering W10811957 basket, w10909670 spaner nut, w11032711 washer, w11089264 filter, w11219115 tub, w11393685 gearcase, wp90767 filter screw, 2MAN. Office to reschedule for 2MAN.; ordrng 1 2MAN (2MAN) and 1 W10811957 (spin basket) and 1 W10909670 (nut-spaner) and 1 W11032711 (washer) and 1 W11089264 (filter) and 1 W11219115 (TUB) and 1 W11393685 (GEARCASE) and 1 WP90767 (screw)"

Near Quail Park Dr, Austin, TX 78758
Brandon C.

Brandon C.

WASHER MAYTAG MVWB955FC1 "Arrived on site for customer complaint of unit not draining or spinning at the end of the cycle, not on every cycle though. Found F2e1 error code, I cleared error code, ran diagnostic test cycles, found water valves, drain pump, agitation, and spin cycle all worked, as well as lid lock. I calibrated unit, everything tested good.

Near Golden Wave Loop, Austin, TX 78738
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for dispenser issues. Found switch not making full contact with door added spacer to liner tested door switch operation good,tested water and ice unit working as designed ; used 1 WPW10221048 (SPACER) from stock"

Near Brecourt Manor Way, Austin, TX 78739
Chase S.

Chase S.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 Arrived on site. Found frame for center drawer had a cracked roller to the frame being twisted. Will need to replace frame and roller to repair. Office will need to call customer to reschedule once parts arrive. Customer will need to coordinate with tenant who will be moving in soon. Pic of purchase receipt attached; ordrng 2 W11164152 (Roller)s and 2 W11175807 (Axle)s and 1 W10861519 (Holder)

Near Warfield Way, Austin, TX 78728
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for refrigerator right RC door damaged. Inspected door and found manufacturer defect on top right corner(see SD-QUICKPIC). Removed defective door and installed new. Tested door operation. All tested good, no water leaks detected."

Near Beretta Cir, Georgetown, TX 78628
Clif L.

Clif L.

WASHER WHIRLPOOL WFW6620HC0 Arrived on site to diagnose a washing machine that is not turning on. Tested unit and found GFCI breaker tripped. Advised homeowner that manufacturer recommends unit not be on that type of circuit. Homeowner will need to have breaker replaced to complete repair. No leaks were found at time of service.

Near Lungo St, Pflugerville, TX 78660
Andy  B.

Andy B.

WASHER WHIRLPOOL MVWB765FW3 Arrived on site for washer LF code and not filling with water. Tested and inspected unit and found failed housing with valve. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Lockwood Rd, Manor, TX 78653
Kevin B.

Kevin B.

OVEN WHIRLPOOL KEBS279BSS00 Arrived on site and found customer experienced F5E4 and F1E1 error after a self clean. Customer has reset oven at breaker and restored function to user interface. Lock started working again after it cooled down. Recommended to customer that self clean be avoided as it can cause multiple Types of malfunction.

Near Rocky River Rd, West Lake Hills, TX 78746
Kevin B.

Kevin B.

OVEN JENN-AIR JJW3430IM00 Arrived on site and inspected oven and found on upper convection fan there are scrape marksman the panel behind the fan blade. Took picture of scrapes. Adjusted fan blades moving each one forward a few millimeters until it no longer scrapes. Job complete

Near Waymaker Way, Austin, TX 78746
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF550SAFS0 "Arrived on site for no power dish washer. Checked outlet ,and power cord are in good condition . Controls are not responding . Unit will beep when powered up after but controls don’t light up or respond to commands . Replaced main control . Nothing changed . Ordering overlay and other controls . Nomwater leaks detected . Please call to set return.; ordrng 1 W10891572 (cntrl-elec) and 1 W10891576 (cntrl-elec) and 1 W10891596 (overlay)"

Near Shady Ln, Austin, TX 78721

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