We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near New Braunfels, TX 78130
Andrey
Job Details: 10/14/2024
"Arrived on site to test unit for dispenser issues, customer stated that when filling rinse aid it automatically leaks out, tested and found dispenser cracked, replaced dispenser and tested, unit is now running as designed, no leaks detected job complete installed W10861000"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Austin, TX 78748
Ryan B
Job Details: 10/14/2024
Arrived on site to inspect unit for lid being locked and not starting a cycle. Upon closer inspection found lid broken not holding hinge in place. Will need to order lid and return. Rescheduled for 10/18; ordrng 1 W11259006 (Lid)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Kyle, TX 78640
Tim M
Job Details: 10/14/2024
"Arrived on site to test unit for not starting. Upon arrival customer stated whenever cycle is complete the drain pump does not disengage until unit is unplugged. Inspected pressure hose, found no kinks or punctures. Applied power to unit, drain pump did not engage immediately. Ran a diagnostic cycle with no issues. Unit is having an intermittent pressure system fault. Would recommend replacing control and main harness as precautionary. Ordering control, no parts installed, rescheduled for 10/17. Customer is aware he may be rescheduled for a later date if part does not arrive in time. ; ordrng 1 W11607637 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB04
Near New Braunfels, TX 78130
Andrey
Job Details: 10/14/2024
"Arrived on site to test unit for unit not freezing well, customer stated that ice production has again stopped, tested unit found water splatter all over the ice maker causing a ball of ice to accumulate on the feeler arm stopping production, inspected fill tube and found excessive amount of calcium blocking the exit point, removed ice buildup and calcium blockage, advised customer to install a additional filter to help with hard water, if water splatter continues then recommend replacement of door, at this time no leaks detected job complete, no parts installed"
We serviced a
KITCHENAID REFRIGERATOR
Model KUIX535HPS01
Near Dripping Springs, TX 78620
Andrew
Job Details: 10/14/2024
"Arrived on site to test unit for intermittent ice, over producing and no production. Found errors for bin thermistor and issues with harvest. Recommend circulation pump, bin thermistor pump harness and control. Ordering parts and scheduled for 10/22. Requesting 2hrs on return visit. ; ordrng 1 W11126268 (Harness)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Blanco, TX 78606
Andrew
Job Details: 10/14/2024
Arrived on site to test unit for not starting cycles. Found tub full of water and latch dangling. Replaced latch assembly(W11670519) and found drain harness was broken. Installed butt connections and complete diagnostics with no issues. Unit is now working as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near New Braunfels, TX 78130
Andrew
Job Details: 10/14/2024
Arrived on site to test unit for no ice production. Found ice maker continuously cycling and not able to find home position. Replaced ice maker(W11548540) and unit now working as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW3
Near Manor, TX 78653
Joe Z
Job Details: 10/14/2024
"Arrived on site for not washing correctly, upon arrival, ran diagnostics and get error code F2-E1 stuck key. Cleared error code and ran a quick cycle. Unit fills correctly and begins agitating correctly. Unit then drains correctly. Found unit makes grinding noise during spin. Raised unit to inspect lower components. Found evidence of gearcase leaking oil. Rotor, and clutch have gearcase oil covering them. Need to replace gearcase. After several attempts of removing wash plate. Will need to break off wash plate. Ordering wash plate, rotor, and console. Office to reschedule ; ordrng 1 W10752283 (Wash plate) and 1 W10754161 (Rotor) and 1 W11106748 (Console)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Leander, TX 78641
Daniel A
Job Details: 10/14/2024
"Arrived on site to inspect dishwasher not starting and cycle and previously not heating or drying. Upon further inspection I placed the unit into diagnostics and observed errors F4E3 and F7E2. I verified that motor had failed and I could observed that the heater had failed due to wear. I replaced the heater and pump and motor and tested the unit. The unit is operating as designed. At the end of service, the customer informed me that they are missing the door to the dispenser, stop, and roller. I am ordering the dispenser W10671905, stop WP8565925, and roller W10888592. Office to schedule return service. No water leaks observed during service.; ordrng 1 WP8565925 (Stop) and 1 W10888592 (Roller) and 1 W10671905 (Dispenser)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrx735sdhz07
Near Leander, TX 78641
Daniel A
Job Details: 10/14/2024
Arrived on site to inspect refrigerator freezer door not closing properly. Upon further inspection I checked the gasket to make sure it was making a proper seal. I observed no gaps in the gasket or abnormalities. I found that the rail slides were hard to push in and out and Most likely the cause of the door not closing all the way which allowed air migration and condensation in the freezer. I am returning with the slides and scheduling for Monday 10/21. ; schdld next appmnt for 10/21 MON !
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HZ01
Near Horseshoe Bay, TX 78657
Lou
Job Details: 10/14/2024
"Arrived on site to inspect ice machine making too much ice. Upon further inspection, I found the bin full of ice and tested the bin thermistor. I found the thermistor reading 4.98 kohms=approximately 59 degrees. I removed and replaced the thermistor and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed. WPW10511923"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS2
Near Austin, TX 78759
Matthew
Job Details: 10/14/2024
Arrived on site for unit having not improved after last repair. Found that harness that was ordered. Did not arrive. Re-ordering main harness. Notified customer and scheduled revisit. Customer requested Tuesday 22th. ; ordrng 1 W11662347 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ00
Near Austin, TX 78729
Matthew
Job Details: 10/14/2024
Arrived onsite for unit not making ice. On arrival inspected and found fill cup frozen . Cleared ice and tested. Ice maker is cycling and valve is functioning. Unit is leveled. Customer will monitor. If symptoms persist follow service pointer W11560805 and seal fill tube. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78734
Matthew
Job Details: 10/14/2024
"Arrived onsite for unit not cooling, freezer Rising to 30 degrees. Customer stated unit will periodically stop cooling and has to power cycle to get to work again. Says compressor, condenser fan and evaporator fan all go off for an extended period and temperature rises. On arrival unit is running as normal. Customer will monitor and track how long unit shuts down. Or if any product thaws. Unit is currently functioning as designed. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Moody, TX 76557
Sterling
Job Details: 10/14/2024
"On arrival verified complaint of not running.. Checked voltage and polarity found l1 to L2 is 122. L1 to neutral is 44. L2 to neutral is 244. N to g 122. Visual inspection of unit found motor has broken winding, replaced motor. Advised customer to fix outlet before attempting to run again. Customer signed electrical waiver and checklist filled out. Job complete installed 279827"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Leander, TX 78641
Daniel A
Job Details: 10/14/2024
"Arrived on site to inspect dishwasher not powering on. Upon further inspection, I measured incoming and outgoing voltage at the board. Incoming voltage was correct however I could not determine out going since connection is corroded from water damage. Ui has heavy water damage as well. I also observed that the vent has evidence of leaking. I am ordering the control WP8269259, console W11116422 , ui W11049159, harness W11028004, and vent gasket WP8269259. No water leaks observed during service. Office to schedule return service.; ordrng 1 WP8269259 (Vent gasket) and 1 WP8269259 (Control) and 1 W11116422 (Console) and 1 W11049159 (Ui (housing)) and 1 W11028004 (Harness)"
We serviced a
KITCHENAID OVEN
Model KOES530PPS00
Near Lago Vista, TX 78645
Daniel A
Job Details: 10/14/2024
"Arrived on site to inspect oven displaying F6E0 error code. Upon further inspection, the customer advised that the error displayed 3 times since installing the unit. I gained access to the controls and checked the wiring harness. The harness is good. I am ordering the console assembly W11735109. Office to schedule return visit.; ordrng 1 W11735109 (Console)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Gatesville, TX 76528
Sterling
Job Details: 10/14/2024
"On arrival verified complaint of not finishing cycle. Per previous diag replaced gearcase, slider, clutch, stator, rotor, and wash plate. Rand diag and confirmed operation. Ran calibration and job complete. Installed w10734521, w10754448, w11449841, w10902814, w10915700, and w10915701"
We serviced a
KITCHENAID RANGE
Model KODE900HSS2
Near Austin, TX 78732
Matthew
Job Details: 10/14/2024
Arrived onsite to replace convection fan assembly per Whirlpool recommendation. Heated on convection bake at 400 degrees. Unit converted and heated and cycled with no issues. Completed convection preheat. Showed Mrs on site. Job complete. Used w11602628
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near Manor, TX 78653
Joe Z
Job Details: 10/14/2024
Arrived on site for intermittently Tripps. Breaker. Upon arrival unit is currently operating. Ran diagnostics to force every component and all fans and motors are operating correctly including icemaker and heater. Cannot duplicate the issue. Advised customer to plug unit into extension cord in a different circuit. If unit does not Tripp breaker than the refrigerator breaker needs to be replaced. Unit is operating as designed. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS07
Near Manor, TX 78653
Joe Z
Job Details: 10/14/2024
"Arrived on site to replace damaged doors. Replaced all 3 doors 13094739SQ, 13094747SQ, and W10821257. Upon replacement found right door gasket is ripped and needs to be replaced. Ordering gasket. Office to reschedule ; ordrng 1 W10830046 (Right door gasket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ18
Near Austin, TX 78723
Joe Z
Job Details: 10/14/2024
Arrived on site to install previously ordered parts. Replaced fill tube hose W11415785 and cover W10191141. Test unit and is operating as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Austin, TX 78745
Ryan B
Job Details: 10/14/2024
"Arrived on site to inspect unit for knocking/thumping noise coming from unit. Upon closer inspection found gearcase shaft canted and slider failed causing clicking noise. Replaced gearcase and slider, tested unit, unit is no longer clicking. No leaks present at this time. Job complete. USED W10734521 w11449841"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Smithville, TX 78957
James K
Job Details: 10/14/2024
"WTW4816FW3 Arrived on site for unit continually running. Upon arrival, checked stored errors and found F3E1 pressure sensor failure and F1E1 main control fault. Cleared codes. Ran diagnostics and passed. Made sure pressure hose is cleared. No obstructions found. Ordering W11603810 control. No water leaks detected at this time. Office to reschedule ; ordrng 1 W11603810 (Control)"
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Austin, TX 78741
Ryan B
Job Details: 10/14/2024
"Arrived on site to inspect unit for drum not turning. Upon closer inspection error code f7e5, f7e0, f2e1 found gearcase leaking oil. Ordering rotor and gearcase. Rescheduled for 10/18; ordrng 1 W11260238 (Rotor) and 1 W11393685 (Yearcase)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near Austin, TX 78744
Ryan B
Job Details: 10/14/2024
"Arrived on site to address lack of water to unit. Replaced valve, tested unit, unit is running as intended. No leaks present at this time. Job complete. USED W11175771"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, TX 78723
Joe Z
Job Details: 10/14/2024
"Arrived on site for not drying. Upon arrival, test unit and is heating. Ran vent test and test will not operate due to zero air flow. Found blower wheel detached from motor. Ordering blower, motor, and belt. Office to reschedule ; ordrng 1 W11364931 (Motor) and 1 WP697772 (Wheel) and 1 661570V (Belt)"
We serviced a
WHIRLPOOL RANGE
Model WFES3030RW0
Near Austin, TX 78741
Ryan B
Job Details: 10/14/2024
"Arrived on site to inspect unit for error code f1e0. Upon arrival customer stated breaker has been reset multiple times trying to get unit to not show error code. Attempted to reset breaker on arrival unit through error instantly. Replaced control, tested unit, unit is running as intended. Job complete. USED W11594187"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Austin, TX 78744
Ryan B
Job Details: 10/14/2024
"Arrived on site to replace suspension diagnosed on previous trip. Replaced suspension, tested unit, unit is running as intended. No leaks present at this time. Job complete. USED W11400156"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Cedar Creek, TX 78612
James K
Job Details: 10/14/2024
"WEG745H0LZ4 Arrived on site for top right burner not working. Upon arrival, tested all burners and all test fine besides the top right. Upon closer inspection, found spark not reach on the burner cap. Proceeded to replace W11643126 igntr-surf. Re tested and now all functions are working. Unit is functioning as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Cedar Creek, TX 78612
James K
Job Details: 10/14/2024
"WDT970SAKZ0 Arrived on site for unit not drying. Upon arrival, customer stated the dishes will stay wet after load is done. Confirmed customer uses Heat Dry setting. Proceeded to run diagnostics. Inspected all connections to the thermostat and heater. Amp draw reads 6.6 amps while heater energized during diagnostics. Read heater with temp gun and registers 180 degrees. No error codes. Advises customer to try again. Failure to run diagnostics before installation is possible. Unit is functioning as designed. No water leaks detected at this time. No parts replaced"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Austin, TX 78745
Luis
Job Details: 10/14/2024
"Arrived on site for no ice. Icemaker not running through a forced harvest cycle diagnosed a defective icemaker,replaced defective icemaker uploaded picture of icemaker that was installed into unit,installed a new icemaker icemaker ran through a harvest cycle and filled with water. Used w10882923"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM11
Near Austin, TX 78749
Luis
Job Details: 10/14/2024
"Unit 133Arrived on site for loud noise. Removed compressor,cover found fan blade rubbing on housing,removed housing,adjusted fan motor on housing reinstalled assembly powered unit on noise no longer present. No parts used."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Temple, TX 76502
Sterling
Job Details: 10/14/2024
On arrival verified complaint of not cooling. First inspection shows temps are FC 0 and RC 37. Doors are sealing and level. No excessive frost or condensation. All fans are functioning correctly. No abnormal noises. Door switches are functioning on every open and close. No issues found at this time job complete no parts installed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Temple, TX 76502
Sterling
Job Details: 10/14/2024
On arrival verified compliant of not making ice. Water lines dont match up to unit on new door. Installed new fittings to make the connection. Checked for leaks none found. Parts Installed wp4373559 1x installed 1x defective. And installed 1x wp2198677.
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Copperas Cove, TX 76522
Robert
Job Details: 10/14/2024
WFES3030RS0 Arrived on site for a range tripping breaker per client. Upon arrival found breaker was tripped I flipped it back on. I checked polarity L1 to L2 (243.5) L1 to N (121.6) L2 to N (120.4) G to N (000.0) I removed ground wire and preheated to 500 degrees temperature reached without tripping breaker. Then I wired ground wire back on and preheated to 500 degrees product reached temperature with tripping breaker. No parts installed product works as it's designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Killeen, TX 76543
Robert
Job Details: 10/14/2024
WTW4957PW0 Arrived on site for a washer not lid locking per client. Upon arrival ran a service test no error codes showed up I calibrated. Instructed client how to use product works as it's designed no water leaks visible from watersupply.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ06
Near Killeen, TX 76542
Robert
Job Details: 10/14/2024
RC 32 degrees FC - 3 MFI2570FEZ06 Arrived on site for a refrigerator not making ice. Upon arrival checked temperature RC 32 FC -3 ran a diagnostic on icemaker and found it had failed. Replac3d part#w10882923 tested productpassed all test no water leaks visible from watersupply.
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HB01
Near Killeen, TX 76542
Robert
Job Details: 10/14/2024
WUI75X15HB01 Arrived on site for a standup icemaker not making ice and not draining. Upon arrival found product not draining water. Water flow was great so was the sealed system the only issue was the pump stopped working. Part # w11542868 is needed to fix the issue that pump was not sent with me I placed a order for it. ; ordrng 1 W11542868 (Drain pump)
We serviced a
WHIRLPOOL OVEN
Model WFE525S0JS4
Near Nolanville, TX 76559
Robert
Job Details: 10/14/2024
WFE525S0JS4 Arrived on for a range tripping breaker.Upon arrival client said range tripped breaker when preheating on bake. I checked polarity L1 to L2 ( 243.7) L1 to N (121.8) L2 to N (122.1) N to G (000.0) . Installed part#w10856603 part#w11182108 was not on my rack. Preheated to 500 degrees without ground wire on . Temperature reached 500 then rewired ground back on preheated to 500 degrees. Temperature reached 500 degrees notified client to leave on for 1 hour 30 minutes. Product works as it's designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near Salado, TX 76571
Robert
Job Details: 10/14/2024
WRS335SDHM07 Arrived on site for a refrigerator not dispensing water. Upon arrival found water flow into refrigerator was good water vales were good. Further inspection found that the filter was defective. I removed filter from fridge and there was great water flow . Inspected water housing no issues product works as it should without water filter recommended maintenance to replace. No water leaks visible from watersupply no parts installed.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS02
Near Leander, TX 78641
Miguel
Job Details: 10/14/2024
"Arrived on site with new door. Removed all door components. Installed new door. Transferred components. Replaced user interface, side door interface, and main control. Verified operation. Call complete. W11254959, W11533211, W11262313"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Leander, TX 78641
Miguel
Job Details: 10/14/2024
Arrived on site for dishwasher not draining. Arrived with water left in the tub. Unit drain out with no issues. No codes in diagnostics. All components working as designed. Call complete. No leaks.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Leander, TX 78641
Miguel
Job Details: 10/14/2024
Arrived on site for refrigerator tripping breaker. Has used different outlets and same issue. Found unit running. Removed back panel. Compressor pulling 1.2 amps. Unplugged. At restart compressor has 9 amps for a moment before it goes back down defrost circuit pulling 4 amps. Unable to duplicate or find anything that will trip breaker. Everything within range. Advise customer to monitor. 162.36 Auth code: 9JAPFK
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHZ04
Near Cedar Park, TX 78613
Miguel
Job Details: 10/14/2024
"Arrived on site with new compressor. Recovered existing refrigerant. Replaced compressor, drier, and coupler. Used 250 psi to pressure test for leaks. No leaks. Vacuumed and recharged. Verified operation. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cedar Park, TX 78613
Miguel
Job Details: 10/14/2024
Arrived on site for dishwasher door falling when opened. Found left side hinge spring failed. Replaced both door hinges. Verified operation. Call complete. No leaks. W11712995 & W11712996
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV01
Near Lago Vista, TX 78645
Daniel A
Job Details: 10/14/2024
"Arrived on site to inspect refrigerator with stuck water filter. Upon further inspection , I found that the ejector arm of the filter housing was cracked preventing it from being able to remove the filter. I replaced the filter housing and installed a new filter that the customer provided. I tested the unit and the unit is now operating as designed. No water leaks observed during service. W11172791"
We serviced a
KITCHENAID RANGE
Model KCGC506JSS00
Near Lago Vista, TX 78645
Daniel A
Job Details: 10/14/2024
"Arrived on site to inspect cooktop not heating enough. Upon further inspection, I checked all the burner caps to make sure they were aligned properly. The conversion is correct checked the ignition of all the burner. All burner are igniting properly. I then checked the quality of the flame and if there was an even sweep of flame level as I turned the valves. The flames appear and function with no issue. I documented my findings with the whirlpool techline. SR 7740106553. The unit is operating as designed with no functional issues. No gas leaks observed during service."
We serviced a
JENN-AIR OVEN
Model JJW3430LL00
Near Leander, TX 78641
Daniel A
Job Details: 10/14/2024
Arrived on site to install previously diagnosed and ordered part. I installed the console and tested the unit. The oven is now operating as designed with no error codes observed. W11598138
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Austin, TX 78738
Tim M
Job Details: 10/14/2024
"Arrived on site to test unit for water not dispensing and drawer issues. Upon arrival customer presented issue, components have broken off of the center rail causing drawers to hang and not be secured. Replaced center rail (WPW10326469), tested unit, unit is functioning as designed. Tested water dispenser, water is being released but a very minimal amount. Removed filter and tested, water pressure has been restored. Advised customer to replace filter to fix water issue. All components are now properly engaging and unit is running as designed, no leaks detected, job complete."
We serviced a
JENN-AIR RANGE
Model JGS8860BDP
Near Austin, TX 78749
Tim M
Job Details: 10/14/2024
"Arrived on site to test unit for no ignition. Upon arrival customer stated the front left burner does not ignite. Tested unit, gas is flowing and burner has a spark but the spark is too low on the igniter and not reaching the incoming gas. Disassembled unit to replace igniter, noticed igniter provided is too short in length, not the correct part. Reassembled unit, will need to order correct igniter and additional parts due to screws stripping and not securing the burner head properly. Ordering parts, no parts installed, rescheduled for 10/21 AM.; ordrng 1 74011829 (Dual burner igniter) and 1 74009337 (Igniter screw) and 4 74007410 (Screws)s"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ3
Near Austin, TX 78748
Tim M
Job Details: 10/14/2024
"Arrived on site to test unit for no heat. Upon arrival tested unit and confirmed there is no heat. Inspected wave guide and found no pits or damage. Removed unit from cavity and gained access to inside components. After testing recommend replacing capacitor, magnetron, and diode to fix issue. Replaced capacitor (W10850446), magnetron (W10754299) and diode (W11256462). Tested unit, unit is now heating properly and is running as designed, job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Austin, TX 78756
Tim M
Job Details: 10/14/2024
"Arrived on site to test unit for noise. Upon arrival activated fan and heard a noise consistent with foil tape hitting the blower fan blade. Removed unit from cavity and found foil tape is too low causing it to hit the fan blade and cause a tapping sound. Removed foil tape and reinstalled unit, noise has been eliminated. Unit is now running as designed, no parts installed, job complete."
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Buda, TX 78610
Tim M
Job Details: 10/14/2024
"Arrived on site to test unit for noise. Upon arrival customer stated that after 5-10 minutes noise will surface and will not go away the whole cycle. Customer presented video, sounds like a broken blower wheel. Gained access to inside components and inspected, found blower wheel is broken. Attempted to remove, wheel is seized onto the motor shaft. Have to break out the wheel. Replaced wheel (WP697772) and motor (W11549461) and tested unit, all components are properly engaging and unit is now running as designed, job complete."
We serviced a
JENN-AIR MICROWAVE
Model JMC2430IM03
Near Horseshoe Bay, TX 78657
Lou
Job Details: 10/14/2024
"Arrived on site to install previously diagnosed and ordered part(s). Per previous techs diagnosis, I was to remove and replace the main control and control panel. I found the display blank and the power on to the unit. Cycled power and gained access to the UI harness and tested. I found the harness has good continuity. I cycled power back on and tested voltage and found the unit is getting proper voltage. Cycled power and removed and replaced the control panel and programmed the unit to the correct model number. Tested the unit and it is operating as designed. Placed the unit back in its space in the cabinets and retested and it continues to operate as designed. Job completed. The main control was not needed for this repair. W11460596"
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Horseshoe Bay, TX 78657
Lou
Job Details: 10/14/2024
"Arrived on site to inspect range error codes. Upon further inspection, the customer advised that the unit has been failing since they got the unit showing error codes F1E1-control failure & F2E1-stuck key. I placed the unit in diagnostics showing error code F2E1-stuck key. I cleared the code and tested the unit on Bake at 350 degrees. While testing the oven, I tested the cooktop burners and all operated as designed. Following the tech sheet for the error codes, I removed and replaced the main control and retested. Unit is operating as designed. Job completed. W10894098"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Georgetown, TX 78628
Gerry C
Job Details: 10/14/2024
"KRFF707ESS01 Arrived to complete service. I found the gasket on the replacement adapter was missing and the adapter and additional gasket will need to be reordered. I installed the drip pan and the ice maker will be installed upon return. GCO. No leaks observed during service. ; ordrng 1 W10739629 (Gasket, Adapter to Back Wall) and 1 W11126056 (Adapter, Ice Maker Housing) and 1 GCO (GCO)"
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS01
Near Georgetown, TX 78633
Gerry C
Job Details: 10/14/2024
"WOES3030LS01 Arrivrd to inspect door issue. I found the coating on the inner glass had likely not been correctly applied during manufacturing and was rough to the touch, with noticeable discoloration throughout the glass. Office to order inner glass. ; ordrng 1 WPW10618107 (Inner Glass)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Georgetown, TX 78633
Gerry C
Job Details: 10/14/2024
"WRS331SDHM08 Arrived to inspect noise and loss of water dispensing. I found the ice maker fill tube had been leaking at every fill and running down the back of the FC. Ice had accumulated at the evaporator fan, stopping it from rotating and resultant airflow loss caused the water chiller in the RC to freeze. I was able to fully correct the leaking issue and then thaw the chiller. The machine regained all functions and operated as designed. No leaks observed during service."
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near New Braunfels, TX 78132
Andrey
Job Details: 10/12/2024
"Arrived on to test unit for not starting, tested unit found valves closed and water lines not putting on properly causing it to leak when the water was turned on, connected water lines properly and tested, unit is running as designed, but when customer demonstrated how she starts unit found that unit was power on with pressing buttons once but the cycle was not activated, explained to customer how to properly start cycle, at this time unit is running as designed, no leaks detected job complete no parts installed"
We serviced a
MAYTAG DRYER
Model MED6500MBK0
Near New Braunfels, TX 78130
Andrey
Job Details: 10/12/2024
"Arrived on site to replace previously diagnosed control, tested unit found that control is not needed but found centrifugal switch not engaging causing heater not to engage and thermistor cracked, replaced motor, thermistor and tested, unit is now running as designed, job complete installed WP8577274, 279827"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Austin, TX 78735
Luis
Job Details: 10/12/2024
"Arrived on site for no,ice. Ran icemaker diagnostics E2 error,replaced defective icemaker,power cycled unit ran harvest test passed ran fill test passed,added grease to tracks. Used w11658802,wp542638; used 1 Wp542638 (Grease) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS05
Near Pflugerville, TX 78660
Lou
Job Details: 10/12/2024
"Arrived on site to inspect refrigerator water filter housing door not closing. Upon further inspection, I attempted to close the filter housing door several times and it would not stay closed. I removed and replaced the housing and retested and unit is operating as designed. No water leaks observed during service, job completed. WPW10394053"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM13
Near Marion, TX 78124
Andrey
Job Details: 10/12/2024
"Arrived on site to test unit for water not dispensing, tested unit found faulty valve, replaced and tested, unit is now running as designed, no leaks detected job complete installed W11645245"
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Pflugerville, TX 78660
Lou
Job Details: 10/12/2024
"Arrived on site to inspect washer not working. Upon further inspection, I found black dust on the floor under and around the unit. I pushed down on the tub assembly and found the tub bouncing back up and moving to the right side indicating the suspension rods are worn. I tilted the unit back and found the black dust all under the unit (photo). When I went to remove the rotor bolt, I found the rotor wiggling on the gearcase spindle and the bolt loose. I removed the rotor to find the rotor, stator, clutch and slider are all,badly worn and rust on the gearcase spindle (photos). I advised the customer of my findings and will have to order parts. Once I placed the unit back down, I was able to remove the agitator to be sure the repair was going to be able to be completed. I was unable to test due to the issues with the badly worn parts. I am ordering the stator and clutch and will return with all prescreened parts. RETURNING TECH TO REPLACE THE GEARCASE, SLIDER, CLUTCH, STATOR, ROTOR AND SUSPENSION RODS AND TEST TO VERIFY OPERATIONS AND NO FURTHER PARTS NEEDED. Scheduled return service for 10/17/24. Unit was left unplugged for safety and no water leaks observed during service. ; ordrng 1 W10915700 (Stator) and 1 W10754448 (Clutch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Seguin, TX 78155
Andrey
Job Details: 10/12/2024
"Arrived on site to test unit for noise, tested unit found unit is cooling properly, damper is opening and closing with minimal noise and evaporator fan is running properly, no excessive ice building up on the evaporator and ice make is off, explained to customer that if the noise noise comes back advices to take a good recording and send it to the office so proper parts can be ordered if necessary, at this time job complete, no parts installed"
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Jarrell, TX 76537
Gerry C
Job Details: 10/12/2024
"MED5630HW2 Arrived to inspect no heat. I found the element open and removed and replaced. I removed excessive lint from within the cabinet and reassembled and tested. Suspecting airflow issues, I tested via time-to-temperature method and found significant airflow restriction with a 22/78% difference. I advised the customer to have their venting cleaned immediately."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Spicewood, TX 78669
Luis
Job Details: 10/12/2024
"Arrived on site for no ice. Ran diagnostic E2 error,replaced defective icemaker,power cycled unit ran harvest test passed ran fill test passed. Used w11658802"
We serviced a
KITCHENAID REFRIGERATOR
Model KRQC506MPS
Near Georgetown, TX 78633
Gerry C
Job Details: 10/12/2024
"KRQC506MPS Arrived to inspect door issue. I found the cause of the left RC door not fully closing and corrected. The installation team did not remove all of the protective polymer from the doors and removed the remaining pieces. The doors required adjustment to match the cabinet and after completed, the machine operated as designed. No leaks observed during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near San Marcos, TX 78666
Andrey
Job Details: 10/12/2024
"Arrived on site to test unit for water leak, customer stated that she did not use the unit for 8 months but only used a a drying rack and she noticed that water was dripping from the door, inspected and found high drain loop not properly installed, secured drain hose properly and advised customer that at least run is once a month to remove water that accumulates from wet dishes, ran diagnostics cycle, all components are activating properly, unit is running as designed, no leaks detected job complete no parts installed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ0
Near Georgetown, TX 78628
Gerry C
Job Details: 10/12/2024
WDT540HAMZ0 Arrived to inspect heating issue. Service test mode had 7-1 and I cleared for testing. I found the heating element electrically open when tested and line VAC was present to the circuit. I removed and replaced the element and tested. The machine resumed all normal functions and I verified the correct current being drawn by the heating element. No leaks observed during service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS00
Near Spicewood, TX 78669
Luis
Job Details: 10/12/2024
"Arrived on site for no lights and no operation on left side dispenser door. Found door controls unresponsive,unit running and cooling,removed hinge cover found door harness not connected reconnected harness unit powered off,disconnected harness lights,fans and compressor powered on. Reconnected harness unit powered off,disconnected dispenser ui same issue,disconnected side panel control unit powered on diagnosed unit will need a new side panel control also found mullion making loud clicking noise during operation. ; ordrng 1 W11099340 (Side panel control) and 1 W11333076 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Spicewood, TX 78669
Luis
Job Details: 10/12/2024
"Arrived on site for no,ice. Diagnosed a defective icemaker,replaced icemaker,power cycled unit icemaker ran through a cycle and filled with water. Used w11126009"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Georgetown, TX 78628
Gerry C
Job Details: 10/12/2024
"WRS325SDHZ08 Arrived to inspect door issue and noise. The doors were badly misaligned to the cabinet and I adjusted and corrected. I found the noise was coming from the ice maker fill tube overflowing and leaking water into the fan area, growing ice into the fan blades. I was able to insert additional tubing into the fill tube a prevent further leaking. I corrected the dispenser nozzle to prevent dripping after dispensing. No leaks observed during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Austin, TX 78737
Luis
Job Details: 10/12/2024
"Arrived on site. Per customer unit will stop cooling and display showing dashes,customer has to power cycle unit multiple times for control to operate. Diagnosed a defective control board,replaced control board powered unit on reprogrammed control compressor and fans powered on,tested display unit working as designed. Used wpw10503278"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Georgetown, TX 78628
Gerry C
Job Details: 10/12/2024
"WDT730HAMZ0 Arrived to inspect alignment. I found the left mount had been incorrectly cut at the time of installation and would not retain the mounting screw. I replaced the mounting brackets and adjusted the mounting accordingly. Operational test good, no leaks observed during service."
We serviced a
WHIRLPOOL WASHER
Model WFW6605MC1
Near Kyle, TX 78640
Andrey
Job Details: 10/12/2024
"Arrived on site to test unit for not draining, customer stated that unit drains fine on quick wash but on normal clothes is completely wet, tested unit found for normal wash the spin cycle is off, explained to customer whats going on and to pay attention to settings that are set, unit is running as designed, no leaks detected job complete no parts installed"
We serviced a
WHIRLPOOL VENTHOOD
Model WVU37UC6FS1
Near San Marcos, TX 78666
Andrey
Job Details: 10/12/2024
"Arrived on site to test unit for loud noise, tested unit found blower hitting a installation screw, cut back screw and tested, unit is now running as designed, job complete, no parts installed"
We serviced a
JENN-AIR FREEZER
Model JBZFL18IGX00
Near Austin, TX 78727
Lou
Job Details: 10/12/2024
"Arrived on site to inspect built in freezer not cooling. Upon further inspection, I found the unit cooling properly and making ice. Customer advised they had to cycle power to the entire home and didnt check the unit afterwards. Unit is operating as designed with no water leaks observed during service. Job completed. No parts installed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Round Rock, TX 78681
Lou
Job Details: 10/12/2024
"Arrived on site to inspect refrigerator ice maker with a hole in it. Upon further inspection, I found the ice bin had a large hole in the bottom (photo). Customer advised they werent sure how it happened, but they found ice throughout the freezer section. Also found the RC drawers (3) damaged. I am ordering the ice bin and all three (3) RC crisper drawers and grease for the drawers railing. Scheduled return service for 10/17/24. No water leaks observed during service.; ordrng 1 WPW10558423 (Ice bin) and 1 W11162448 (Snack pan) and 1 W11162443 (Crisper pan) and 1 W11162446 (Meat pan) and 2 WP542638 (Grease)s"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS4
Near Round Rock, TX 78665
Lou
Job Details: 10/12/2024
"Arrived on site to inspect range tripping breaker. Upon further inspection, I found the unit with power as the display was on. Customer advised they tried to use the unit and the breaker tripped. Per the manufacturer, I removed and replaced the main control, bake & broil elements and removed the ground wire from the terminal block and performed a burnout on the unit in Bake mode at 500 degrees. Once the unit reached preheat temp, I stopped the burnout and reconnected the ground wire and performed a normal cycle on Bale at 500 and monitored the unit until it reached preheat setting of 500. Unit is operating as designed. I advised the customer that should the unit trip the breaker again, they would need to contact their builder and have them check/replace the breaker and check the wiring at the outlet. Job completed. W11182108, W10856603, W11567368."
We serviced a
MAYTAG WASHER
Model MVWB835DW
Near Round Rock, TX 78665
Lou
Job Details: 10/12/2024
"Arrived on site to inspect washer noises. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and during agitation and spin, the unit became very loud as if metal was scraping metal. I tilted the unit back and found a small amount of gearcase oil on the rotor. Removed the rotor and found where the slider ring was badly rubbing on the clutch. I removed and replaced the gearcase, slider and clutch and calibrated the unit. Retested in diagnostics and unit is operating as designed. No water leaks observed during service, job completed. W10754448, W10734521, W11393685"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Kyle, TX 78640
Andrew
Job Details: 10/11/2024
Arrived on site to test unit for leaking from front of unit. Completed diagnostics with no issues and found signs of leaking around front of tub. Advised customer to use liquid soap to prevent over sudsing and leaks. Unit is working as designed at this time. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS1
Near New Braunfels, TX 78132
Tim M
Job Details: 10/11/2024
"Arrived on site to test unit for no water. Upon arrival customer stated whenever they start a cycle, unit will sound like its gonna start but when they return 10 minutes later unit has no water and flashing clean light and beeping. Tested unit, found F7E2 variable speed motor failure error stored. Ran a diagnostic, unit started filling with water but when the wash motor is supposed to engage, unit drained immediately and started flashing the F7E2 error code. Wash motor is faulty. Replaced wash motor assembly (W11460946) and tested unit, all components are properly engaging and unit is now running as designed, no leaks detected, job complete."
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near New Braunfels, TX 78132
Tim M
Job Details: 10/11/2024
"Arrived on site to replace previously diagnosed part. Replaced console (W11316623). Tested unit, all components are properly engaging. Customer stated normal cycle used to only take 55 minutes, now it shows itll take an hour and 40 minutes. Informed customer that changing soil levels or rinses will add time to the cycle. Demonstrated to customer that the steam option was on, when turning steam option off cycle time went back down to 55 minutes. Unit is now running as designed, no leaks detected, job complete."
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near New Braunfels, TX 78130
Tim M
Job Details: 10/11/2024
"Arrived on site to replace previously diagnosed parts. Replaced gearcase (W11393685), clutch (W10754448), slider (W10734521), rotor (W10915701), washplate (W11172234), latch (W10810403), latch screws (WPW10273971), valve assembly (W11172234), and control (W11400681). Powered unit on, when activating diagnostic cycle lid would not latch due to damaged lid and damaged lid lock bezel. Ordering parts, office to reschedule.; ordrng 1 W11237157 (Lid lock bezel) and 1 W11259006 (Lid) and 1 WP8563965 (Hinge wire left) and 1 WP8572974 (Hinge wire right)"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Canyon Lake, TX 78130
Tim M
Job Details: 10/11/2024
"Arrived on site to replace previously diagnosed part. Replaced door seal (W10906683) using door seal adhesive (WP279368), tested unit, unit is now functioning as designed. Advised customer to leave the door closed for a couple hours so the glue can cure fully. Job complete."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPRU19F8WF
Near Seguin, TX 78155
Tim M
Job Details: 10/11/2024
"Arrived on site to replace previously diagnosed part. Upon arrival removed unit from cavity and tested, water is dispensing properly. Unit was set at 33?, too cold. Set unit to 37? and replaced control (5304529959), tested unit, unit is properly dispensing water and all components properly engaging. Unit is now running as designed, no leaks detected, job complete."
We serviced a
MAYTAG WASHER
Model MVW7230HC
Near Troy, TX 76579
Sterling
Job Details: 10/11/2024
"On arrival verified complaint of unit leaking oil and not spinning visual inspection shows severe oil loss and rusting of rotor bolt and shaft. Will need to replace all parts attached to gearcase in one go. Tech will need to disconnect basket and drop gearcase as one assy and install new gearcase, clutch, slider, stator, rotor, splutch screws, ordering slider W10734521 and stator screws W11027980 reschedule for the 16th. ; ordrng 10 W11027980 (Screw)s"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Round Rock, TX 78665
Lou
Job Details: 10/11/2024
"Arrived on site to inspect range oven getting too hot. Upon further inspection, the customer advised the cooktop burners are too hot and the control panel gets very hot while in use. I advised the customer that the oven vent is directly under the control panel and with that there is nothing I can do to prevent the panel from getting hot. I found the customer had both oven racks completely covered with foil and made recommendations on foil use. I tested the cooktop burners and found the low setting on all of the burners was too high. I adjusted the burner flames to the customers liking. No other repairs needed at this time as the unit is operating as designed. No gas leaks detected during service, job completed. No parts installed."
We serviced a
WHIRLPOOL WASHER
Model WTW500CMW0
Near Kyle, TX 78640
Andrew
Job Details: 10/11/2024
Arrived on site to replace previously diagnosed parts. Found no issues with old wash basket. Removed old wash basket and compared to new one and found no difference. Replaced wash basket(W11178227) and suspension(W11400156) as a precautionary. Advised customer of how basket is suspended by suspension and will wobble and shake but load sizes will determine how much shaking will be present. Unit is working as designed at this time. Job complete.
We serviced a
MAYTAG DRYER
Model MED7230HC3
Near Buda, TX 78610
Andrew
Job Details: 10/11/2024
Arrived on site and replaced previously diagnosed nozzle(W11230609) tested with bed sheet and now working properly. Advised customer against using steam dry with single or smaller items. Advised if items or loads are too small it would cause mist to accumulate on door and vent area and will leak onto floor. Advised to throw a towel in with item to help absorb water. Unit is working as designed. Job complete.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW06
Near Austin, TX 78728
Andrew R
Job Details: 10/11/2024
Arrived onsite for freezer with bulge on side. Upon arrival I noticed a slight bulge but it was due to the foam inserted in the liner pressing against the side. No functional issues will occur and customer just wanted to make sure the unit was okay. Unit is operating as designed and customer doesn't mind the bulge as long as it functions properly. Call complete. No parts installed.Documented with Jeremy SR 7740099570.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Austin, TX 78717
Daniel A
Job Details: 10/11/2024
Arrived on site to install previously diagnosed and ordered part per previous technician. I replaced the FC door handle. No water leaks observed during service. Unit is operating as designed. W11163764
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, TX 78717
Daniel A
Job Details: 10/11/2024
Arrived on site to inspect washer not starting a cycle and continuously draining. Upon further inspection I found that the drain pump is running continuously. I gained access to to the underside of the machine and checked the harnesses and drain pump condition and both do not show any issues. I found that the control has a defective relay. I am ordering the control W11607637. No water leaks observed during service. Office to schedule return service.; ordrng 1 W11607637 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Cedar Park, TX 78613
Daniel A
Job Details: 10/11/2024
"Arrived on site to install previously diagnosed and ordered part per previous technician. Upon disassembly of the unit, the glass shelf fell out of the casing and broke on the floor. I documented and advised the customer that we will need to order a new glass. Upon falling onto the floor, the corner made a mark/scratch in the flooring (photo). I swept up the glass and the customer later swept more. I am documenting with the office. I proceeded with the repair and replaced the ice maker, control, hv control and ice bin door. No water leaks observed during service. I am ordering the glass shelf W11092501. Office to schedule return service. ; ordrng 1 W11092501 (Glass)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Cedar Park, TX 78613
Daniel A
Job Details: 10/11/2024
Arrived onsite to inspect dishwasher not starting a cycle. Upon further inspection I placed the unit into diagnostics and observed error code 10-5 ( diverter motor leak) I attempted to run a diagnostic cycle however the unit would not run cycle and display this error code. I gained access to the underside of the machine and observed no leaks. I checked the condition of the wiring harness from the control to the diverter. Wiring all is checking good. I measured the voltage being sent to the motor and did not measure voltage. I replaced the control and the pump and motor due to off reading on the diverter motor. W11629911 W11416362 no water leaks observed during service
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Temple, TX 76504
David Z
Job Details: 10/11/2024
Arrived on site to replace main Harness due to burnt connector / infinite switch. Replaced harness and tested all components. Verified proper operation. Parts used - W11531755. Repair completed.
We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near Temple, TX 76502
David Z
Job Details: 10/11/2024
"Arrived on site to diagnose dryer that is not drying. Customer runs the unit and found a lot of moisture inside the unit after a cycle. I ran the unit and found it is heating. When I checked the lint screen opening I found back pressure coming out, indicating unit is not venting and completely stopped up in the venting. Advised to have the vent cleaned out. Unit itself is working as designed. No repair needed. Call completed."
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Copperas Cove, TX 76522
Sterling
Job Details: 10/11/2024
On arrival verified complaint of not dispensing fab soft. Found fab soft full of water this indicates cold valve is not activating both valves correctly. Unit will need water cold valve replaced. Unit is stacked on a ledge and unable to have dryer moved to complete repair. Unit will need to be unstacked and made available for repair. Office to reschedule when unit is available for service. ; O-emld tckt