Service History 14

We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Austin, TX 78758
Justin
Job Details: 09/03/2021
"Arrived on site for a no cool refrigerator. Upon arrival the unit was unplugged. I plugged in the unit and gained access to the back. I found the compressor running and the start device working as designed. I then put the unit into diagnostics mode and found all airflow components as designed. I gained access to the evap and let the unit run for a while. I found a bad frost pattern being created on the unit. Upon further inspection I found the low side tube coming from the chassis looked a little pinched. This could be causing poor suction and creating the bad frost pattern. I called techline and spoke to Steve and received SR# 7731669891. Steve recommended if the unit continues to have issues, that the customer let the unit run 24 hours at minimum before service. This is in order to check temps and frost pattern. He advised adding service taps to check pressures and for restrictions if the pattern is bad. As of now the unit is running as designed however and advised to not install parts. Call complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS2
Near Leander, TX 78641
Lou
Job Details: 09/03/2021
"Arrived on site to inspect dishwasher not getting water. Upon further inspection, I found water in the bottom of the tub. Drained the water and placed in diagnostics showing error code F7E1. Cleared the code and continued with testing. Unit filled with water and the motor failed to come on. Advanced through testing and the dispenser, drain pump and element all functioned properly. I removed and replaced the sump/motor assembly and tested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model AGR5330BAB3
Near Austin, TX 78723
Andrew
Job Details: 09/03/2021
"Arrived on site to install previous diagnosis bad regulator valve, replaced valve, tested unit, unit working as designed, no leaks detected are bubble solution applied, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Austin, TX 78745
Kevin
Job Details: 09/03/2021
Arrived on site and inspected refrigerator and found no ice production. I sent it to cycle Icemaker By holding test switch for three seconds and nothing happened. Set refrigerator into a diagnostic cycle and attempted to run test 29 and 31 and change setting key it does not appear to operate or engage these tests.; ordrng 1 W10873791 (Twist tray icemaker) and 1 W11518204 (Ui) and 1 W11449482 (Hv control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM11
Near Kyle, TX 78640
Kevin
Job Details: 09/03/2021
"Arrived on site and inspected refrigerator and found test 15 passed, test 36 passed, test 56 shows E2. Ran Test 57 Add Icemaker did not cycle. Replaced icemaker and ran test 57 again and it cycled properly. Ran test 45 and icemaker filled with water. Cycled power to refrigerator at breaker to clear control board. Job complete"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Liberty Hill, TX 78642
Justin
Job Details: 09/03/2021
"Arrived on site for an ice machine not working. Upon arrival the customer stated that the unit stopped working after they put a new filter in it. I put the unit into diagnostics mode and found all sensors good. I then ran the fill and found the water trickling out with the filter in, but would run fine with the filter taken out and would get to a good water level in the reservoir. This indicates a bad filter. I found the recirculating pump good, the frost pattern good, the gas valve good, but the drain pump not turning on. I let the unit harvest and found the unit would continue to fill and overflow for way to long, and never drain. This indicates a bad drain pump, or water level sensor. I put the unit back into diagnostics mode and let the reservoir fill, and found it not filling any more after it reached the proper level. This eliminates a bad sensor. I then ran the drain pump and measured voltage back into the harness for the pump. I found it good. This indicates a bad drain pump needing to be replaced. I am ordering the drain pump. I advised the customer he needed to replace the filter for the fill to work, and if this does not work then we will need to replace the valve. Due to this, I will be bringing the valve back just in case. Office to reschedule.; ordrng 1 W11542868 (Drain Pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSBS25INBL02
Near New Braunfels, TX 78132
Andrew
Job Details: 09/03/2021
"Arrived on site to replace previously diagnosed ice kit and ice Shute, installed parts,tested unit,unit works gooD
We serviced a
JENN-AIR OVEN
Model JJW2830DS01
Near Leander, TX 78641
Justin
Job Details: 09/03/2021
"Arrived on site for a wall oven throwing the F2E1 error code. I tried resetting the unit at the breaker, but whenever you press any button it still threw the error. I still however got the unit into diagnostics mode. I found all loads working as designed. After exiting diagnostics mode, I found the unit still throwing the error code. This indicates a faulty console or control. I called techline and spoke to Andy and received SR# 7731668525. Andy recommended replacing the console.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Kyle, TX 78640
Andrew
Job Details: 09/03/2021
"Arrived on site to replace sump and motor from previous diagnosis, pull unit out and found dent on top left rear corner, obvious signs of leak from damage, needing tub to fix issue, office to reschedule ; ordrng 1 W11409866 (Tub) and 1 W11084863 (Harness)"
We serviced a
WHIRLPOOL COOKTOP
Model WFE505W0JS0
Near Kyle, TX 78640
Noah D
Job Details: 09/03/2021
"Arrived on site to inspect unit for not turning off the cooktop hot lights when not being used. Upon inspection found the lights always on, replaced switch and element with no change, ordering all switches and control. Office to reschedule ; ordrng 2 3148951 (Switch)s and 1 W11314391 (CONTROL (MO36)) and 1 3148954 (Switch) and 1 W10434452 (Switch)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Leander, TX 78641
David S
Job Details: 09/03/2021
"Arrived on site for Dishwasher Cons is unsure of where the leak is coming from DW- Leaking and the dishes are not getting clean. We gained access to inside the unit and found that the grommet broken at heating element, causing the heating element to not seal against the tub. We are ordering the heating element. On return visit we will install a new pump and motor, heating element, and vent motor. Returning with control just in case. The office will reschedule when we have an eta on the part.; ordrng 1 W11537778 (Heating element) and 1 W11410066 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 09/03/2021
"Arrived on site for Not Making Ice - Refrigerator. Inspected ice maker by removing ice bin. Ice maker was turned on. Placed in diagnostics and ran harvest. Found ice maker bail arm was not going all the way down. Upon further inspection I found the bail arm had ice frozen to it at the tip causing it to stop and get caught on the mold tray. Showed customer what I found and removed ice / frost build up from bail arm. Ran harvest again and ice maker is running as designed. Ran water fill test and water filled tray correctly. Completed another harvest to remove water from ice mold. Powered fridge back up and I could hear the ice maker moving into position. Also, found temps set to coldest setting in freezer. Bumped setting down to recommended. No leaks detected. Job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CS5
Near Cedar Park, TX 78613
David S
Job Details: 09/03/2021
Arrived on site for microwave tripping breaker. Gained access to inside off unit to find that the lower and upper interlock switch were swapped.we corrected that and tested microwave with resettable fuse. Unit worked as designed. We the put microwave back together and tested again and unit operated as designed. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KUIX505ESS2
Near Austin, TX 78726
David
Job Details: 09/03/2021
Arriced on site tp install cutter grid to resolve broken wire. Installed new grid and retested unit. Verified grid is heating and unit is running as designed.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near San Marcos, TX 78666
Noah D
Job Details: 09/03/2021
"Arrived on site to inspect unit for not allowing selections after update. Upon inspection found the console SSId Wiped, replaced console and tested. All functions returned. Complete"
We serviced a
WHIRLPOOL DRYER
Model WED8120HC0
Near West Lake Hills, TX 78746
Kevin
Job Details: 09/03/2021
"Arrived on site and replaced top of dryer from previous visit, dryer is now correct, job complete"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX305ESS1
Near Austin, TX 78733
Luis
Job Details: 09/03/2021
"Arrived on site for no ice. Ran diagnostics found weak water flow to reservoir u it passed all other diagnostic test,disconnected water valve weak to no flow diagnosed weak water flow to unit,customer will need a plumber
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Austin, TX 78702
Scott
Job Details: 09/03/2021
Arrived on site . Found panel defective . Ordering new panel . Unable to run diagnostics due to water shut off to home . Call to set return ; ordrng 1 W11461694 (Panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model JS42PPFXDA
Near Austin, TX 78704
Luis
Job Details: 09/03/2021
"Arrived on site for cooling issue. Found ice build up on evaporator motor and blade preventing fan from running,evaporator does have frost,diagnosed a defective drain pan
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Lampasas, TX 76550
Cliff
Job Details: 09/03/2021
Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker motor error code in diagnostics. Also noted part substitution in IPL. Updated part to be ordered direct from manufacturer to prevent further issues. ; ordrng 1 W11483245 (Icemaker) and 1 Updatedpart (Order from whirlpool directly.)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM11
Near Buda, TX 78610
Andrew
Job Details: 09/03/2021
"Arrived on site to install ice maker and control board from previous diagnosis,installed control board and icemaker, tested unit, unit is working as designed
We serviced a
WHIRLPOOL WASHER
Model WET4124HW0
Near Kyle, TX 78640
Noah D
Job Details: 09/03/2021
"Arrived on site to inspect unit for leaking during operation, upon inspection found the clamp off of the inlet tubing, replaced clamp and attached tubing correctly. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHW0
Near Austin, TX 78745
Leonardo
Job Details: 09/03/2021
Arrived on site for complaints of water leaking from bottom of dishwasher.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Austin, TX 78756
Jacob
Job Details: 09/03/2021
Arrived onsite for ice maker not working. Forced the ice maker and saw that it was not working to harvest. Replaced ice make. Tested the unit and unit filled with water. And harvested. No leaks at this time.
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FXSS4
Near Austin, TX 78703
Leonardo
Job Details: 09/03/2021
"Arrived on site for complaints of dishwasher not washing properly. Found bad valve, quote on quick pics. Installed new valve and tested unit. Unit working properly and no leaks detected.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Kyle, TX 78640
Andrew
Job Details: 09/03/2021
"Arrived on site to replace previously diagnosed bake igniter and bake burner, replaced parts,tested unit,unit working as designed, found no leaks using bubble solution, job complete"
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Kyle, TX 78640
Noah D
Job Details: 09/03/2021
"Arrived on site to inspect unit for not allowing any selection due to breaker popping, checked wiring and found the neutral switched with ground causing short, reviewed and tested unit. All functions returned. Complete"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Liberty Hill, TX 78642
Lou
Job Details: 09/03/2021
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the main control and calibrated. Unit failed to calibrate. I attempted to test the unit in diagnostics and the unit failed to agitate or spin. I removed and replaced the motor and attempted to test again and unit continued to fail. Tested the capacitor and found it is bad. Unit will need the capacitor. I advised the customer of my findings and advised that when the part arrived the office would schedule return service..; ordrng 1 W11227944 (Capacitor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78748
Leonardo
Job Details: 09/03/2021
"Arrived on site for complaints of upper rack wheels broken. Found the adjuster kit was damaged. Replaced both adjusters and tested unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM01
Near Austin, TX 78750
David
Job Details: 09/03/2021
"Arrived on site to diagnose refrigerator that was losing temperature. On arrival I found compartment at 50+ degrees. Removed evaporator cover and found ice ball on suction line, and no frost pattern at all on evap. Unit has a sealed system failure. Spoke with customer to have them remove the fridge from the cabinet that it is in due to being elevated above floor level.; ordrng 1 W10858281 (Evaporator) and 1 W11125124 (Compressor) and 1 W10913906 (Access Valve) and 1 WPW10143759 (Dryer)"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Austin, TX 78735
Leonardo
Job Details: 09/03/2021
"Arrived on site for complaints of unit not draining properly. Tested unit and found dishwasher draining properly and heating element working good. Customer not using any rinse aid product, advised customer to use."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78749
Leonardo
Job Details: 09/03/2021
Arrived on site for complaints of dishwasher not starting and making humming noise. Tested unit and found it humming and ; ordrng 1 W11416362 (Sump and motor) and 1 W11410066 (Control) and 1 W11545764 (Float switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFIS29PBMS00
Near Liberty Hill, TX 78642
Justin
Job Details: 09/03/2021
Arrived on site to install previously diagnosed parts. I installed the emitter and receiver boards. I then put the unit into diagnostics and ran test 15. I now found the bin properly reading the as empty. complete.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Pflugerville, TX 78660
Matthew
Job Details: 09/03/2021
Arrived onsite for washer not agitating. Upon arrival put unit in diagnostics and found no stored error codes. Ran test cycle and found washplate not turning adequately. Removed agitator and washplate and found gears to washplate fractured. Gears not catching on drive shaft. Will need to order and replace washplate. Office to reschedule ; ordrng 1 W10625252 (screw) and 1 W11510461 (WASHPLATE )
We serviced a
KENMORE DRYER
Model 402.8903201
Near Georgetown, TX 78633
Lou
Job Details: 09/03/2021
"Arrived on site to inspect dryer not heating. Upon further inspection, I tested the unit and found the element is bad. I removed and replaced the element assembly and cleaned the lint from the unit and reassembled and tested. Unit is operating as designed. Vents need to be checked professionally and cleaned as unit is not getting good airflow. No lint observed at the end of service, job completed. Old part left with customer per their request.."
We serviced a
AMANA MICROWAVE
Model AMV2307PFS3
Near Manor, TX 78653
Matthew
Job Details: 09/03/2021
Arrived onsite for microwave popping noise. Upon inspection found failed high voltage issues. Unit is sparking from capacitor. Unit will need capacitor and diode replacement. Could possibly need magnetron as well.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Austin, TX 78730
Luis
Job Details: 09/03/2021
"Arrived on site for a defective door. Replaced freezer door checked door seal good,tested water dispenser no leaks."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Buda, TX 78610
Andrew
Job Details: 09/03/2021
"Arrived on site to test unit for no water dispensing, tested unit found air in lines, purge air out of lines, unit now working as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Austin, TX 78723
Scott
Job Details: 09/03/2021
"Arrived on site for left front burner knob broken off . Replaced knob . No gas leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Austin, TX 78759
David
Job Details: 09/03/2021
Arriced on site to follow up on refrigerator that was grinding when dispensing ice. Replaced ice bucket with new and retested. Ran full container of crushed and cube with no further issues. Unit working as designed. If issue repeats we can replace parts in the rear. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM03
Near Austin, TX 78724
Scott
Job Details: 09/03/2021
Arrived on site for ice maker leaking . Found valve to be cracked . Replaced valve and IM out of kit . Ran harvest all checked normal. No water leaks detected at time of service. Job complete .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Austin, TX 78744
Jacob
Job Details: 09/03/2021
"Arrived onsite for the seal hanging down a little bit from the back of the ice maker at the wall. Saw that the top ice bin did have ice stuck together but it was not leaking any kind of water. Called tech line. Said to order sealer gum to replace the valor gasket at the back of the ice maker, said that if the ice is sticking to one another and not being used, the ice will start to shrivel up and stick to one another.Ordered sealer gum. Office to reschedule ; ordrng 1 w10688359 (sealer-gum)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Georgetown, TX 78633
Lou
Job Details: 09/03/2021
"Arrived on site to inspect frost build up in freezer. Upon further inspection, I found the FC door gasket gapped at the top left side. I found the mullion that separates the RC and FC sections was dented inward approximately 1/8 inch. I adjusted the mullion and FC door brackets and sealed the gap in between the liner and chassis with silicone and tested door closure. FC gasket is sealing properly and no further air leaks. Advised customer of my repairs. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXWY02
Near Round Rock, TX 78681
Justin
Job Details: 09/03/2021
"Arrived on site for a refrigerator still not producing ice after prior service. I checked temps and found the FC at 6?F, the RC at 36?F, and the ice box at 20?F. I put the unit into diagnostics mode and found the IB fan turning on, but the unit not filling again. Upon further inspection I found ice and frost build up on the front of the IM fascia assembly. I gained access to the IM and tried to jump it, but nothing happened. I checked voltage while jumping and found 0VAC. I then tried to call for water at the IM, but it did not work. I did not find the fill line frozen, and there was no longer any ice build up in the IB. I gained access to the control and found a burn out on it. This indicates a faulty control. I checked the units power outage history on the UI and found there had been 7 recent outages. I installed the control and then jumped the fill and harvest. Both were now running as designed. I checked voltage to the IM and now found 120VAC. The unit is now working as designed. No leaks observed at the time of service.
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Austin, TX 78703
Jacob
Job Details: 09/03/2021
"Arrived onsite for latch to the unit not in locking when not in use. Saw error codes and erased errors. Even when the unit was off, shutting the door would lock automatically and you could not open up the door. Replace latch. Tested the unit. Unit tested good. No leaks at this time. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS4
Near Kyle, TX 78640
Andrew
Job Details: 09/03/2021
"Arrived on site to replace previously diagnosed control board,replaced control board, tested unit,unit working as designed, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Cedar Park, TX 78613
David S
Job Details: 09/03/2021
Arrived on site for Washer squeaking when agitating. We put unit into diagnostics and found no error codes stored. We performed a diagnostic cycle and found the unit making the squeaking noise. We gained access to the bottom of unit and found bet with more slack the usual and small amounts of rubber dust. We check gear case and found it to be in good working order. Installed new belt and put the unit through a high speed spin cycle and found that noise was gone. Unit operating as designed. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS
Near Austin, TX 78747
Jacob
Job Details: 09/03/2021
Arrived onsite for unit sparking when in use. Looked at the unit and saw that the diode had some burn look. Need to return with parts. Office to reschedule ; saved tckt
We serviced a
KITCHENAID OVEN
Model KFGD500ESS04
Near Austin, TX 78702
Leonardo
Job Details: 09/03/2021
"Arrived on site for install of previously diagnosed parts. Installed new oven cover, job complete."
We serviced a
KENMORE DISHWASHER
Model 665.13473N413
Near Austin, TX 78728
Matthew
Job Details: 09/03/2021
Arrived onsite to replace previously diagnosed part. Replaced lower spray arm. Tested unit and unit is functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS00
Near Waco, TX 76710
Tyler
Job Details: 09/03/2021
"Arrived on site for refrigerator making rattling noise and rc cause ice build up I confirmed rc had a heavy defrost issue. Upon further testing I found thermistors ohming at: Rc cab thermistor 3.81 kohms, Rcevap thermistor .985 kohms, FC thermistor 12.12 kohms. Hv control was sending correct voltages. I found a loose connection from ui control after tryinng diagnostics test 2 Failed to read thermistor. Corrected issue. Informed customer to defrost unit for 24 hrs and unit would return to normal operation. Call complete"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW1
Near Austin, TX 78705
Jacob
Job Details: 09/03/2021
Arrived onsite for unit having a F3E1 popping up when plugged in. Looked at the unit and saw errors code. Upon further inspection. Found that 3 connectors at the bottom of the control were loose and not connected. Re connected connectors. Re tested the unit and unit started working with no issues. No leaks at this time. Job complete
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5536AAS3
Near Georgetown, TX 78626
Jonathan
Job Details: 09/03/2021
Arrived n site to install previous diagnosed part. Removed failed control and installed new. Assembled unit and tested operation. All tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Jarrell, TX 76537
Jonathan
Job Details: 09/03/2021
"Arrived on site to install previous diagnosed part. Removed failed control,and installed new. Assembled unit and performed diagnostics mode. Ran automatic test cycle and found all operating. Ran on normal cycle until unit went to wash cycle. All tested good, no water leaks detected during service. Spoke with customer on user care guide."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ4
Near Pflugerville, TX 78660
Matthew
Job Details: 09/03/2021
Arrived onsite for microwave light not coming on. Upon inspection found faulty control board not sending voltage to housing and bulb. Customer also complained that display screen also goes out from time to time. Need to order and replace Control and display . Office to reschedule ; ordrng 1 W11333816 (DISPLAY BOARD ) and 1 W11342846 (CONTROL )
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Austin, TX 78741
Kevin
Job Details: 09/03/2021
"Arrived on site and inspected washer I found customer has a noise recording during agitation. Washer is still in an alcove has not been made accessible. Was able to lift up front of washer 2 inches and used iPad camera to see the use an care guide is under the washer directly below the moving rotor. This is likely making contact and making noise during the cycle. No further repair is required at this time, job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Leander, TX 78641
Lou
Job Details: 09/03/2021
"Arrived on site to inspect range trim damage. Upon further inspection, I found the top of the control panel dented inward/warped (photos). I am ordering the control panel and office to schedule return service. No gas leaks detected during service.; ordrng 1 W11531750 (Control panel)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Leander, TX 78641
Justin
Job Details: 09/03/2021
"Arrived on site for a dishwasher with rust on the screws and door. Upon arrival the customer pointed out some rust accumulating on the screws around the inner door that attaches to the outer door. I removed the screw and found the tub was not rusting, but the screw had corroded a little.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Austin, TX 78733
Kevin
Job Details: 09/03/2021
"Arrived on site and inspected refrigerator and found after 18 hours of running interior is still at +80?. Spoke with CS, will need to order Nitrogen, Oil less gauges, condensor, compressor, dye less drier.; ordrng 1 W11393142 (Compressor) and 1 W11548259 (Condensor) and 1 W11109499 (Drier) and 1 Nitrogen (Nitrogen) and 1 Oilless (Gauges)"
We serviced a
WHIRLPOOL WASHER
Model WTW8240YW0
Near Lakeway, TX 78734
Robert
Job Details: 09/03/2021
Arrived on job to replace previously diagnosed parts. Found the bearings are bad on washer too.
We serviced a
MAYTAG WASHER
Model MVWB765FW
Near Luling, TX 78648
Noah D
Job Details: 09/03/2021
"Arrived on site to inspect unit for not allowing selections, upon inspection found no power to console. Replaced console and tested unit, all functions returned. Complete"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSS5
Near Austin, TX 78704
Jacob
Job Details: 09/03/2021
Arrived onsite to replace adjuster kit in the unit. Replaced adjusters. Tested the rack. No issues at this time. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 09/03/2021
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Austin, TX 78757
David
Job Details: 09/03/2021
Arrived on site to follow up on washer that was going off balance and making noise. On arrival I found the tub hanging to one side. I opened the unit and found the suspension rod in the front left had broken through the pocket on the tub. Called NEW tech line and reported.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Copperas Cove, TX 76522
Al
Job Details: 09/03/2021
"Arrived on site and inspected side by side refrigerator crisper drawer issues. Customer advised the delivery drawers seem to scrape when loaded and when opened. He advised he applied cooking spray and drawers seem to do better. I advised with this model the drawers dont have rollers for the drawers. He didnt want he holders, he said his solution would be fine. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Hutto, TX 78634
Jimmy J.
Job Details: 09/03/2021
"Arrived on site to install previously diagnosed part. Removed actuator and installed new actuator. Ran diagnostics and washer filled, agitated, drained, and spun. Washer is running as designed. Job completed"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Lockhart, TX 78644
Noah D
Job Details: 09/03/2021
"Arrived on site to inspect unit for not spinning normally, upon inspection found the drum liner was off causing issue, replaced drum with new drum and moved hardware. Al functions worked with no issues. Run cycle with no gaps. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM3
Near Cedar Park, TX 78613
David S
Job Details: 09/03/2021
"Arrived on site for UNIT NOT DRYING THE DISHES ALL THE WAY-ADVISED ON RINSE AID USE. We up unit into diagnostics found no codes stored. We ran unit through diagnostics cycle and found all functions working except the heating element after cleaning out hard water build up out of filter.Upon further inspection found the element broken. office to reschedule ; ordrng 1 W10518394 (Heating element)"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Buda, TX 78610
Kevin
Job Details: 09/03/2021
"Arrived on site and inspected washer and found customer has a audio recording of noise during agitation. Inspected and Gearcase assembly and found shield is worked upwards and making contact with belt pulley. Used heat gun to reshape shield, noise should stop now, job complete"
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Austin, TX 78748
Robert
Job Details: 09/03/2021
Arrived on job for complaints of noise . Unable to duplicate error.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, TX 78745
Kevin
Job Details: 09/03/2021
"Arrived on site and inspected washer and found actuator arm is not in cam kit ring. Replaced actuator and ran a calibration cycle to confirm washer is operating properly, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS0
Near Austin, TX 78705
Jacob
Job Details: 09/03/2021
Arrived onsite for unit not washing the dishes. Tested unit in automatic diagnostics and found that the sump and motor is not working to spray the water to clean the dishes. Order new sump and motor. Office to reschedule ; ordrng 1 W10837401 (pump&motor)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6R4EB7
Near Georgetown, TX 78626
Jonathan
Job Details: 09/03/2021
"Arrived on site for refrigerator having odd oder . Inspected unit and work area. Checked back of unit for insulation break down, checked good. Found unit not connected to water. Attempted to identify oder, no smells at time of service. Recommend to remove water filter since not in use. Found temperature within range. Found RC door cam broken and RC door not closing properly. Will need to replace door cam to repair. Removed door to gain access to cam. Removed failed upper and lower cam. Added grease to cam for smooth closer and to help cam last longer. Tested door operation. All tested good, no water leaks detected.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Austin, TX 78758
Scott
Job Details: 09/03/2021
"Arrived on site for dryer not tumbling . Found no motor pulley , also found motor pulley sheared off . Replaced motor pulley and idler pulley and belt . Unit is now operating and drying properly . No lint build up at time of service. Job complete ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM00
Near Austin, TX 78724
Scott
Job Details: 09/03/2021
"Arrived on site , replaced ice maker with all of icemaker kit . Ran a harvest test , all checked normal. No water leaks detected at time of service. Job complete ."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017FS0
Near Leander, TX 78641
Justin
Job Details: 09/03/2021
"Arrived on site for a microwave with the bottom light not turning on. I gained access to the bulb socket and found the harness burnt to the socket. I then checked voltage to the socket and found the control not sending any. This indicates a faulty control. In order to fix, we would need to replace the control, harness, and the socket.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Riesel, TX 76682
Tyler
Job Details: 09/03/2021
Arrived on site for washer not functioning correctly. Upon arrival I entered diagnostics and found f7e1 error. Upon further inspection I found actuator had come completely uncounted from gearcase. I replaced actuator and reassembled and tested unit. Found washer now fully functioning as designed and no leaks during repairs. call complete ; ordrng 1 W10913953 ((311239/cook)usd part from this call dont order! Actuator)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DWH5
Near Robinson, TX 76706
Tyler
Job Details: 09/03/2021
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Austin, TX 78759
David
Job Details: 09/03/2021
"Arrived on site to follow up on dryer making squeaking noises. Replaced bulkhead, drum, motor, wheel and retested. Verified with customer present no further noise remains. Unit working as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW
Near Bastrop, TX 78602
Jacob
Job Details: 09/02/2021
Arrived onsite for the unit having issues with not starting a cycle. Checked error codes and got F5E1 lid switch F0E3 over load F2E1 UI stuck button. Erased codes and tested the unit in automatic unit and unit passed with no issues. Unplugged the unit to give a fresh restart. Started the unit in a quick wash cycle. Unit sensing and filled with water and agitated with no issues. No leaks at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB01
Near Georgetown, TX 78633
Lou
Job Details: 09/02/2021
"Arrived on site to inspect refrigerator ice bin with clumps of ice. Upon further inspection, I found at the back left corner of the ice bin is where the ice is clumping up from water leaking from the ice maker. I removed the bin and tested the ice maker and once it filled with water it began to leak at the back left corner. I removed and replaced the ice maker and tested and unit is operating as designed. I cycled power to reset the controls. No water leaks observed at the end of service, job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model KBHS109BSS00
Near Austin, TX 78734
Leonardo
Job Details: 09/02/2021
"Arrived on site for complaints of microwave not functioning properly. Found keyboard error code F2E1. Touchpad was locked and not allowing to reset codes. Also found that microwave would heat, but when on the display would not be functioning properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Georgetown, TX 78628
Jonathan
Job Details: 09/02/2021
"Arrived on site for refrigerator door handle loose. Inspected unit and work area. Found door handle screw in place. Tightened screw and checked all other door handles. All tested good, no water leaks detected during service. Spoke with customer on user care guide."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Austin, TX 78754
Scott
Job Details: 09/02/2021
"Arrived on site for fridge leaking . Found ice maker fill tube too short . Water is leaking on to floor of freezer . Added longer fill tube from truck stock . Ran harvest , water is properly hitting icemaker cup and filling tray . No outhe leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cedar Creek, TX 78612
Jacob
Job Details: 09/02/2021
Arrived onsite for unit not washing correctly. Looked under the unit and found that the actuator was the wrong one from the factory. Replaced actuator with the correct one. Tested the unit. Unit tested good. No leaks at this time. Job complete.
We serviced a
GE DISHWASHER
Model GLD4500V00BB
Near Manor, TX 78653
Matthew
Job Details: 09/02/2021
Arrived onsite for dishwasher with damaged door. Upon inspection found door had hinge and door frame damaged. Made adjustment to hinge and although still bowing slightly the door does close properly. Tested unit and completed test cycle without issue. Since unit is currently functioning properly customer will hold off on hinges and door replacement. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Georgetown, TX 78626
Tommy
Job Details: 09/02/2021
"Arrived onsite for dishwasher not draining, upon arrival found unit knockout was not knocked out knocked it out and tested unit is now operating as designed. Job Completed."
We serviced a
LG DRYER
Model DLE2250W
Near Georgetown, TX 78626
Jonathan
Job Details: 09/02/2021
Arrived on site for dryer having long dry times and moisture buildup in unit. Inspected unit and work area. Checked venting and found standing water in vent. Tested dryer operation and found dryer heating. Informed customer on venting.
We serviced a
MAYTAG DRYER
Model MEDB855DC4
Near Burnet, TX 78611
Cliff
Job Details: 09/02/2021
Arrived on site to diagnose a dryer that is not heating. Found failed heating element and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near San Marcos, TX 78666
Noah D
Job Details: 09/02/2021
"Arrived on site to inspect unit for leaking from front of unit, upon inspection found the unit was leaking due to calcium buildup on bellow, replaced bellow and instructed customer to clean door. Complete"
We serviced a
WHIRLPOOL OVEN
Model WOD93EC0AS04
Near Georgetown, TX 78628
Lou
Job Details: 09/02/2021
"Arrived on site to inspect wall oven tripping the breaker. Upon further inspection, I found the unit turned on in Bake mode at 400 degrees. Customer advised that its been tripping the breaker at 400 degrees but doesnt reach preheat every time. I turned the unit off and placed it in diagnostics and checked error codes and found none. Pulled unit from the cabinets and placed on my oven dolly. Turned the unit back on in Bake mode at 350 degrees and tested voltage to the elements and all are getting proper voltage. Turned unit off and tested ohm readings at the bake/broil elements, blowers, lights, convection fan, thermostat and all are within range. Checked voltage at mentioned components and all are receiving proper voltage. Inspected all wiring and Amin control and found no breaks or damage. Unit is operating as designed. I recommended that the customer have a licensed electrician inspect the breaker.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Austin, TX 78733
Kevin
Job Details: 09/02/2021
"Arrived on site and inspected refrigerator and found it is unplugged, reconnected power and found test 128 shows software version 700. Requested that customer call office tomorrow to see if refrigerator started cooling. If not a sealed system repair may be needed, if is is cooling customer may need to wait to see if a defrost issue is the problem and reschedule and prescreen for it when confirmed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Hutto, TX 78634
Wesley
Job Details: 09/02/2021
Arrived onsite and delivered new shelf. All checks good.
We serviced a
WHIRLPOOL OVEN
Model RBD305PRB00
Near Burnet, TX 78611
Cliff
Job Details: 09/02/2021
Arrived on site to diagnose an oven that is not heating properly. Found bake element failed and it will need to be replaced to complete repairs.; ordrng 1 WPW10207397 (Bake element)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Canyon Lake, TX 78133
Andrew
Job Details: 09/02/2021
"Arrived on site to test unit for not dispensing ice, tested unit a found a clump of crushed ice in ice chute, removed clump, unit is now working as designed, no leaks detected job complete"
We serviced a
KITCHENAID COOKTOP
Model KCED600GBL01
Near Seguin, TX 78155
Noah D
Job Details: 09/02/2021
"Arrived on site to inspect unit for the glass separating, upon inspection found the glass adhesive coming off causing issue, ordering cooktop. Office to reschedule ; ordrng 1 W11051484 (COOKTOP)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Canyon Lake, TX 78132
Noah D
Job Details: 09/02/2021
"Arrived on site to inspect unit for not cooling normally, upon inspection found freezer section frosted completely, instructed customer to defrost completely before repair, heater tested good. Ordering control. Office to reschedule ; ordrng 1 W11265218 (Control)"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Canyon Lake, TX 78133
Andrew
Job Details: 09/02/2021
"Arrived on site to replace previously diagnosed gear case, replaced gear case, tested unit, unit working as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC1
Near Jarrell, TX 76537
Tyler
Job Details: 09/02/2021
Arrived on site to install previously diagnosed door strike. Upon arrival I installed Anita park I reassembled and tested the unit and a manual diagnostics as well as customer selected cycle and found the door is not latching as designed and allowing washer to cycle through settings. No leaks during repairs. call complete
We serviced a
KENMORE WASHER
Model 110.2125211
Near Georgetown, TX 78633
Jonathan
Job Details: 09/02/2021
"Arrived on site for washer shaking and having oil leak from bottom. Inspected unit and work area. Found drain line not zip tied in. Found tub not setting level in unit. Found failed suspension rides. Found major oil leak from gear case. Performed diagnostics mode and checked fault codes and found none. Ran automatic test cycle and found grinding noise in agitation cycle. Will need to replace gearcase and suspension rods.