Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8219 customer reviews

Lou S.

Lou S.

MICROWAVE UNKNOWN UMV1160CB6 "arrived on site to inspect microwave venthood light not turning off. Upon further inspection, verified the connections at the bulb were good. I checked the main control and found the ribbon not fully seated. Retested it and retested and the light still does not turn off. I removed and replaced the aim control and retested and the unit operated as designed. I advised the customer of my findings and repairs. Job completed."

Near Emma Rose Trail, Leander, TX 78641
James C.

James C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site and tested operation. Found F2E2 error stuck on ui. Found part ordered for ui was just the housing with no control in it. I will need to order the ui to properly repair the unit. Control, ui and panel are needed to repair unit. ; ordrng 1 W11305308 (CONTROL) and 1 W11368911 (UI)"

Near Outpost Trace, Lago Vista, TX 78645
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KBSD608ESS01 "Arrived on site for refrigerator display control not working. Performed diagnostics mode and tested UI. Found filter light and lock light not responding. Gained access to control and tested voltage to UI and found within range. Found failed UI. Removed failed UI and installed new. Assembled unit and tested operation. All tested good, no water leaks detected. Spoke with customer on failure and user care guide."

Near Gilded Crest Dr, Leander, TX 78641
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRX988SIBB01 "Arrived onsite for the refrigerator not cooling, per last visit we replaced the Evap fan assembly in the refrigerator as well as the ice door fan and wiring harness,

Near Bergfeld Ave, New Braunfels, TX 78130
Clif L.

Clif L.

DRYER WHIRLPOOL MEDB765FC0 Arrived on site to diagnose a dryer that is taking to long to dry. Found no mechanical failures at this time. Advised homeowner on best cycles and load sizes for best results.

Near Hereford Loop, Hutto, TX 78634
Dylan  T.

Dylan T.

WASHER LG WM1388HW.ABWEEUS Arrived on site customer complaint was washer we just shut off when she was using it need to replace that main control board inform customer she needs to have the dryer off the washer when we come back out; ordrng 1 EAM60991309 and 1 EBR79909506

Near Yucca Bloom Dr, Georgetown, TX 78626
Scott  M.

Scott M.

WASHER MAYTAG MHW5630HW0 Arrived on site for washer leaking . Found water is coming out of dispenser . Will need two man as unit is stacked . Please call to set return visit ; ordrng 1 2MAN

Near Man O War Dr, Del Valle, TX 78617
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOS51EC0HS00 "Arrived on site for oven, customer stated that when he connected unit to WiFi the display went blank and was not responding. Inspected unit and work area. Reset circuit breaker and found unit responsive. Performed diagnostics mode and checked fault codes, found none. Had customer connect to WiFi and tested on normal operation mode. All tested good."

Near Logan Ridge Dr, Cedar Park, TX 78613
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site and found water filter and cover hanging down and would not latch. Cover latch was deformed so installed new but found it would not latch either. Found base pushing too close to liner not allowing the door to latch. Installed new base and tested. Unit tests good. Job complete

Near Bridle Path Rd, Lago Vista, TX 78645
Thomas L.

Thomas L.

MICROWAVE WHIRLPOOL WMH31017FB0 Arrived on site for unit that does not always operate. Tested unit to find that the three wire door switch was failing. Replaced switch and unit now operates properly consistently.

Near Hobby St, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS331SDHM00 "Arrived on site for no cool in fresh food,fan running no defrost issue,found no air entering fresh food,removed diffuser found tape completely blocking air vent,removed obstruction good air flow entering diffuser unit working as designed"

Near Middle Fiskville Rd, Austin, TX 78751
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS01 Customer had a sears warranty extended service plan advised customer she will need to contact sears for repairs

Near Trissino Dr, Austin, TX 78739
Leonardo C.

Leonardo C.

COOKTOP JENN-AIR JGCP548HL00 Arrived on site to replaced panel. Replaced panel test u it and unit test good. Customer complaints about unit leaning forward. Advised customer unit does not have feet to adjust the level unit sits on counter. Job complete.

Near Maricopa Dr, Canyon Lake, TX 78133
Robert J.

Robert J.

WASHER WHIRLPOOL WTW4855HW1 Arrived on job for complaints of unit making noises. Tested unit. Found that shield was rubbing. Need to replace pulley and shield. Ordered part. Reschedule with customer. scheduled. ; ordrng 1 W11409708 (SHIELD )

Near Heron Dr, Buda, TX 78610
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FSS02 Arrived on site for broke heater wire to fill tube replaced door ran icemaker through diagnostics icemaker passed harvest ran fill cycle passed.

Near Alta Vista Ave, Austin, TX 78704
Al R.

Al R.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived to inspect wall oven missing screws.Confirmed the complaint and spoke with the customer and the builder and was informed the builder is going to get the customer more screws for the wall oven.Job complete

Near Rhythmic Dr, Pflugerville, TX 78660
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 Arrived on job to replace parts. Replaced pantry UI and door. Tested unit. Unit test good. No leaks at this time. Job complete

Near Sterling Panorama Ct, Austin, TX 78738
Robert J.

Robert J.

REFRIGERATOR LG LMXC23746D.ASBCNA0 Arrived on job for complaints of unit not cooling. Found that it was a sealed system issue. Customer had Unit not plugged. Checked sealed system. Checked all fans. Got room temperature readings in both compartments. Office to reschedule. Submitted sealed system questionnaire. Spoke to DW.; O-emld tckt

Near Patagonia Pass, Bee Cave, TX 78738
David  Z.

David Z.

COOKTOP JENN-AIR JGD8130ADS "Arrived on site to diagnose a range that the right 2 burner knobs would not turn after a cleaning. Was not able to loosen up the valve knobs and recommended replacement of gas valves. Due to the design of the unit, it will have to be removed from the counter and regulator valve and gas connection removed. Additional parts and a 2nd man will be necessary to remove the unit from the countertop.

Near Dominion Cove, Austin, TX 78759
James C.

James C.

REFRIGERATOR WHIRLPOOL JSC24C8EAM00 Arrived on site and tested operation. I found no ice produced from ice maker. Tested ice maker operation and found it to not fill with water. Checked fill tube to ice maker and found to be frozen in the door. Ohmed the heater and found to be out of range but receiving the proper 14vdc from ui. Unit will need new door to repair.

Near Calcutta Run Dr, Jonestown, TX 78645
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived on site for refrigerator ice on bottom of FC. Tested and inspected unit and found failed drain tube. Ordering part and will return Advise customer to keep an eye on unit. Customer did stated refrigerator had a loud noise at one point but no longer has that loud noise.; ordrng 1 WPW10153550 (extension)

Near Millwright Pkwy, Austin, TX 78750
Dylan  T.

Dylan T.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived onsite customer complaint was not making enough ice she needed to replace the filter she already had one replace the filter for the customer all lines are dry

Near Brenham Pass, Georgetown, TX 78633
Thomas L.

Thomas L.

WASHER WHIRLPOOL WFW95HEDU0 Arrived on site for unit with door lock issues. Unit was unplugged and pulled forward by previous service company. Reapplied power and the drain pump instantly began to run. Disconnected harness at pressure switch and pump ceases to run. Will need to order and replace pressure switch. Water connections are currently dry.F03 E01; ordrng 1 WPW10448876 (switch-wl)

Near Grand Oaks Ln, Georgetown, TX 78628
Paul R.

Paul R.

OVEN WHIRLPOOL WOS97EC0HZ01 Arrived onsite for the oven with lines going across the display. I found the oven disabled from WiFi. I connected the oven and assisted ms with connecting her phone. I called the WiFi help line and they verified all of the updates went thru today after enabling the WiFi and connecting ms’s phone. I explained to the customer that this should resolve all of the issues with the lines. Call complete.

Near Goldenoak Cir, Round Rock, TX 78681
Tyler B.

Tyler B.

OVEN KITCHENAID KEBS209BWH00 "Arrived on site for unit with low cooling set bake to 425. Temp reached 410 and stopped, replaced sensor and tested good Sensor

Near Marbry's Ridge Cove, Austin, TX 78731
Dylan  T.

Dylan T.

MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site customer complaint was microwave wouldn’t work everything is working at this time ran the unit several times cannot find anything wrong at this time

Near Fannin Ct, Georgetown, TX 78633
Al R.

Al R.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived to inspect display issues on wall oven.Confirmed the complaint and removed and replaced the console.Reassembled and unit tested as designed.Job complete.

Near Vasquez Pl, Round Rock, TX 78665
Robert J.

Robert J.

WASHER MAYTAG MVWB865GW0 Arrived on job for complaints of unit making noises. Tested unit. Found that gearcase leaked oil. Replaced gearcase. Tested unit. Unit test good. No leaks at this time. Job complete

Near Ridgewood Cir, Wimberley, TX 78676
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL KUDE70FXSS5 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Mandeville Cir, Austin, TX 78750
Andy  B.

Andy B.

DISHWASHER LG LDF8874ST Arrived on site for dishwasher not draining. Tested and inspected unit and found that unit is draining with manually put into drain but not at the end of cycles ordering controls. Office to schedule return trip.; ordrng 1 AGM74051508 (CONTROL PANEL ) and 1 EAM60991301 (NOISE FILTER ) and 1 EBR79686303 (CONTROL ) and 1 SEENOTE (OFFICE TO SCHEDULE )

Near Edenvale Path, Austin, TX 78732
Lou S.

Lou S.

DRYER MAYTAG MEDB850YW2 "arrived on site to inspect dryer odors. Upon further inspection, the customer advised that has a burning/hot smell and is very loud. Turned the unit on and I could hear the blower wheel whirling noise fairly loudly. I checked behind the unit and found the vent hose not connected to the dryer. I connected the hose to the unit and rested and the noise stopped and no more smell. I advised the customer of my findings. No lint observed during service, job completed."

Near Avery Ranch Blvd, Austin, TX 78717
Lou S.

Lou S.

REFRIGERATOR LG LFC25776ST/06 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the burnt out light bulb in the fc section. Light came on and unit is operating as designed. No water leaks observed during service, job completed.

Near Venezia View, Leander, TX 78641
Dylan  T.

Dylan T.

DRYER WHIRLPOOL WED4815EW1 Arrived on site customer complaint was dryer drum was not sitting properly found it had bad rollers need to order the part; ordrng 4 3397590 (sub 349241t)s

Near River Springs Pkwy, Little River-Academy, TX 76554
David  Z.

David Z.

DISHWASHER KITCHENAID KDFE104HPS0 "F4E3, F6E4. Arrived on site to diagnose a dishwasher that was not running the motor at all. Found error code F4E3 for motor not running and F6E4 for flood switch. Replaced motor as it was receiving power. Retested unit and all is now working as designed. No water leaks found at time of service. Call complete.

Near Yarmont Way, Austin, TX 78753
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for cooling issues. Per customer unit will defrost all food then refreeze food. Ran diagnostics found evaporator fan not powering on during diagnostics,ran icemaker test E5 error timed out,ran unit through a normal operating cycle fan powering on with weak air flow, ordering a new main control and evaporator fan motor. ; ordrng 1 W11224256 (CONTROL) and 1 W11224591 (MOTOR EVAP) and 1 WPW10341329 (VALVE)"

Near Roderick Lawson Ln, Austin, TX 78754
Clif L.

Clif L.

DISHWASHER MAYTAG MDB4949SDM3 Arrived on site to diagnose a dishwasher that is not operating properly. Tested unit and found wiring for circulation pump has backed out of connector on control. Repaired wiring and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near E 10th St, Elgin, TX 78621
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRT318FMDM05 Arrived on job to replace door to door unit. Replaced door. Tested unit. Unit test good. Job complete

Near Four Star Blvd, Austin, TX 78737
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for faulty icemaker and fresh food thermistor. Replaced fan motor that includes thermistor,secured thermistor to correct location on suction line using foil tape and a zip,secured back cover with 4 screws,replaced defective icemaker. Powered unit on ran diagnostics icemaker passed harvest test ran fill test passed.

Near Dartmoor Dr, Austin, TX 78746
Robert J.

Robert J.

DRYER WHIRLPOOL WED4850HW0 Arrived on job to replace switch. Replaced switch. Tested unit. Unit test good. Job complete

Near Four Star Blvd, Austin, TX 78737
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDF520PADB7 Arrived onsite for the dishwasher not drying the dishes still. I checked for stored error codes and found none. I found the rinse aid dispenser full and set to max. I ran the diagnostics cycle and found the detergent door opening as designed. I found some suds from the rinse aid but not as much as usual with the dispenser set to max. I advised the customer to get the finish jet dry because it seems to work better in the water in this area. I explained to the customer that it takes about 90 washers to cure the plastic tub and I explained about loading metal and glass around the plastics to help with drying. Call complete.

Near Garfield Ln, Austin, TX 78727
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDTM404EBS1 "Arrived on site for unit not drying, found heater was warped advised heater needed replacement.Replaced heater and tested good.Heater

Near Turnabout Ln, Austin, TX 78731
Lou S.

Lou S.

RANGE WHIRLPOOL WEE510S0FS2 "arrived on site to install previously diagnosed and ordered parts. Upon arrival, I was advised the unit was moved to another apartment due to closing on the original. I notified the office to change the ticket. I found the unit door glass hanging on the floor and several other parts broken. I removed the inner glass, insulation and hinges and attached them to the new outer door liner and outer door glass and replaced the vent trim and both side trim pieces and placed the door back on the unit. Tested door operations and it operated as designed. Job completed. No one available to sign for the receipt."

Near C-bar Ranch Trail, Cedar Park, TX 78613
James C.

James C.

ICE MACHINE KITCHENAID KUIC15P0ZP0 Arrived on site and found ice bin full and unit off. Pushed ice back so the sensor would warm and the unit began to cycle again. Unit is working properly at this time and sensors pass diagnostics tests. Job complete

Near Matern Ct, Horseshoe Bay, TX 78657
Scott  M.

Scott M.

WASHER GE HLC1700AXW "Arrived on site ,replaced motor with MCU . Ran diagnostics and spin cycle .all checks normal .no water leaks detected at time of service . Job complete ."

Near W 22nd St, Austin, TX 78705
Dylan  T.

Dylan T.

DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on site customer complaint was dishwasher would not drying properly check the water at the faucet customer was only getting 114° advise customer to turn up the water heater a little bit and she needs to run to faucet before she start the dishwasher

Near Mink Loop, Georgetown, TX 78626
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF540CWBM01 "Arrived on site for refrigerator FC door developing ice and light not coming on. Inspected unit and work area. Found FC door gasket not sealing and freezer door switch frozen. Reshape FC door gasket and adjusted door brackets. Removed ice from door switch. Tested all operations. All tested good, no water leaks detected."

Near Chickasaw Plum Dr, , TX 78642
Lou S.

Lou S.

DISHWASHER KITCHENAID KDFE104DBL5 "arrived on site to inspect dishwasher not heating. Upon further inspection, the customer advised that the unit is heating intermittently. I visually checked the element and found in the back right corner near the element connector, the element appears to be going back as it’s discolored. I placed the unit in diagnostics showing no error codes. Tested amp draw to the element and it was showing 7-9amps. Tested ohms to the element and it showed to be good. I tested voltage and it was getting 124V. Due to the intermittent drying and the discoloring I removed and replaced the element and rested. Unit is operating as designed and heating as designed. No water leaks observed during service, job completed."

Near Walsh Hill Trail, Cedar Park, TX 78613
Al R.

Al R.

MICROWAVE WHIRLPOOL WMH31017HS3 Arrived to inspect microwave with no power.Checked all fuses and all were good.Called Whirlpool Tech line and spoke with ROBERT.SR #7726594100Determined it was the filter board.Removed and replaced it.Reassembled and unit tested as designed.Job complete

Near S Heatherwilde Blvd, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site for no ice in ice box in door. Ran diagnostics fan powered on,ran icemaker tray thermistor reading open with temp at 4° diagnosed faulty icemaker. Installed new icemaker ran diagnostics icemaker passed harvest ran fill test passed; ordrng 1 W10898228 (ICEMAKER)"

Near Harmon Hills Rd, Dripping Springs, TX 78620
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW5000DW "Arrived onsite for customer complaint of top load washer leaking from bottom of unit. Upon inspection, found internal drain hose has hole. ordrng 1 W11035296 (hose INTERNAL DRAIN)"

Near S 18th St, Temple, TX 76501
Al R.

Al R.

DRYER WHIRLPOOL WED5000DW1 Arrived to inspect dryer not heating.Determined the cutoff and element were defective.Removed and replaced both.Unit now works as designed.Job complete

Near Cosmos Way, Pflugerville, TX 78660
Clif L.

Clif L.

RANGE MAYTAG MVWB855DC3 Arrived on site to diagnose a washer giving error codes. Found f6 e2 error saved due to failed control panel. Replaced panel and tested unit. Found all is working properly at this time. No leaks were found at time of service.

Near Elm Wood Dr, Elgin, TX 78621
Kevin B.

Kevin B.

WASHER MAYTAG MVWC565FW1 "Arrived on site and found saved error code for motor fault, motor unable to reach target rpm, set washer into a diagnostic cycle and both agitations and both spins are working, checked windings on motor and both are reading 4.4 which is correct, spoke with tech line and he said this could’ve been caused by an overload or unbalanced load. They recommended that correct loading be discussed with customer. No water leaks from connections at time of service, job complete. 7726594119"

Near Vail Valley Dr, Austin, TX 78749
Andy  B.

Andy B.

COOKTOP JENN-AIR JED3430GS01 Arrived on site for cooktop blower not working. Tested and inspected unit and found failed blower motor. Ordering part. Office to schedule return trip. Customer also noted 4 knob down turns a little different then the 3 above it. Found in parts break down that knob is different then the others above it and is operating as designed. ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11083804 (motor-blwr)

Near Lauranne Ln, Austin, TX 78733
Robert J.

Robert J.

WASHER MAYTAG MVWC565FW2 Arrived on job to replace control board. Found that Control board ordered was not correct part. Re ordered control board. Rescheduled with customer. ; ordrng 1 W11162438 (CONTROL )

Near Flint Rock Rd, Austin, TX 78738
Al R.

Al R.

COOKTOP WHIRLPOOL WCG97US6HS00 "Arrived to inspect right rear burner not remaining lit when the customer uses the simmer setting.I attempted to adjust the dial from the inside of the knob

Near Grey Heron Ln, Pflugerville, TX 78660
Arthur B.

Arthur B.

MICROWAVE WHIRLPOOL WOC54EC0AB04 Arrived onsite to install new inverter and magnetron to wall oven/MW combo unit. Uninstalled unit and removed faulty inverter and magnetron. Reassembled and tested unit. Water was boiling hot @ 2 mins. No other issues found.

Near Sage Brush, Temple, TX 76502
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS571CIHW00 "Arrived on site for loud noise. Power cycled unit found loud noise from diffuser,removed faulty diffuser,installed new diffuser powered unit on noise no longer present"

Near Laurel Hill St, Austin, TX 78737
Thomas L.

Thomas L.

OVEN WHIRLPOOL KSGG700ESS1 Arrived on site for unit that will not heat above 290°. Tested unit at 425° and operation were all normal.

Near Don Dr, Jarrell, TX 76537
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE550S0HZ1 Arrived on site to test unit for front door coming off. Will need to order new door WFE550S0HZ1 and new name plate W11178521. Rescheduled for ; ordrng 1 W11178521 (NAMEPLATE ) and 1 WFE550S0HZ1 (FRONT PANEL )

Near Texas Thistle, New Braunfels, TX 78130
Clif L.

Clif L.

WASHER LG WD200CV Arrived on site to diagnose a pedestal washer that will not close. Found rails misaligned. Repaired rails and tested unit. Found all is working properly at this time. No leaks were found at time of service.

Near Terrace Meadow Way, Manor, TX 78653
Dylan  T.

Dylan T.

REFRIGERATOR KITCHENAID KRFC302ESS00 Arrived on site customer complaint was icemaker not making any ice replace the icemaker ran the unit everything else work great all lines are dry

Near Old Blue Mountain Ln, Georgetown, TX 78633
Richard P.

Richard P.

DRYER MAYTAG MED6630HC1 "Arrived onsite for the dryer making noise upon use, upon inspection we found the belt wheel was making noise as well as shaky parts, we applied sound pad to parts, replaced pulley, retested with little sound. Complete"

Near TX-46, New Braunfels, TX 78132
Clif L.

Clif L.

OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site to diagnose an oven that is turning on by itself. Tested unit and found faulty control panel. Replaced panel and tested unit. Found all is functioning properly at this time.

Near Vasquez Pl, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

RANGE MAYTAG MGR8700DS0 "Arrived on site for range not having anti-tip bracket. Inspected unit and work area. Found customer had bracket and screws on hand. Quote is for bracket. Removed range and measured for bracket. Installed bracket and installed range. Tested all operations, all tested good.

Near Deercreek Ln, Leander, TX 78641
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL KODE500ESS04 "Arrived on site for double oven, top oven not maintaining temperature. Performed diagnostics mode and checked fault codes, found none. Tested upper and lower temperature sensor and both in range. Performed temperature test on bake mode at 350°. Measured the first 3 cycles after preheat temperature and found average temperature at 338.9°. Calibrated upper oven 10° and monitored temperature. All tested good. Spoke with customer on user care guide."

Near High Lonesome, Leander, TX 78641
Leonardo C.

Leonardo C.

VENTHOOD WHIRLPOOL WVU37UC0FS0 Arrived on site to test unit for fan making noise when on. Test unit and found screw coming from flap hitting fan. Secured screw correctly test unit and unit test good job complete.

Near Hammock Glen, New Braunfels, TX 78132
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived onsite for customer complaint of items freezing in RC section recurring issue. Found water reservoir frozen again and items freezing in RC. Call WPL Techline Andrew SR#7726587765 with my findings and advised to have a temp logger placed in unit for 72hrs to see if fan is stalling in FC evaporator. Ordering temp logger per Techline. OF to R/S.; ordrng 1 CNOTE (TEMP LOGGER)

Near Tahuaya Dr, Harker Heights, TX 76548
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT138FZDM00 Arrived on site for cooling issue unit not running through a normal defrost cycle diagnosed unit will need control and thermistor ordering correct control ; ordrng 1 W11353813 (CONTROL)

Near Nueces St, Austin, TX 78705
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL MDB8989SHZ0 "Arrived onsite to remove and replace sump n motor assembly. Removed and replaced faulty part, reassembled and tested. Dishwasher now fills,washes,drains and heats as designed.. All water connections were dry at time of service.; used 1 CNOTE (HOSE) from stock"

Near Chestnut Dr, Copperas Cove, TX 76522
Scott  M.

Scott M.

WASHER MAYTAG MVWC415EW1 Arrived on site for washer leaking . Found no leaks with washer . During drain cycle water was over flowing drain stand . Job complete . Recommended customer has a plumber look at drain.

Near Berkshire Dr, Austin, TX 78723
Scott  M.

Scott M.

WASHER WHIRLPOOL WET4027HW0 "Arrived on site for washer not starting . Found lid latch not engaging ,just clicking . Will need to replace latch , will need second man . No water leaks detected at time of service .; saved tckt"

Near Bluebonnet Ln, Austin, TX 78704
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED7500GC "Arrived on site and inspected dryer and found after running for a few minutes dryer door will pop open, either inner door panel or upper front panel has warped and will need to be replaced. Nolan found at time of service; ordrng 1 697227 (FRONT TOP PANEL) and 1 W11126813 (door)"

Near Aylford Ct, Austin, TX 78739
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on site for unit not draining. Found full of water. Found knock out clear in disposal. Found voltage at pump. Pump was defective. Replaced and tested good.

Near Centerra Hills Cir, Round Rock, TX 78665
Richard P.

Richard P.

REFRIGERATOR JENN-AIR JFFCC72EFP02 "Sr# 7726588125 arrived onsite for Icemaker not working upon inspection we found the heater wire was cut and not working to keep the tube from freezing, we replaced the water tube and tested which passed, called techline for discoloration in all doors, tech line stated that all doors and handles will need to be replaced but we need authorization before ordering all doors. Complete"

Near Blanco River Ranch Rd, San Marcos, TX 78666
Al R.

Al R.

COOKTOP WHIRLPOOL WCG97US0HS00 Arrived to inspect cooktop issues.Attempted to duplicate the issue and unit worked as designed.Burner caps cere not place on unit allowing it to spark and light.Job complete.

Near Centennial Loop, Round Rock, TX 78664
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRF954CIHM00 "Arrived onsite for the refrigerator ice conglomerating, upon last techs notes we went to replace the full door but upon inspection noticed a gap between the ice door liner and door. Will reorder door. Office to reschedule ; ordrng 1 W11034290 (dor-fip)"

Near Hopping Peach Cv, San Marcos, TX 78666
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for unit not drying. Found element in 2 pieces. Replaced element and tested good Heater

Near Crestway Dr, Austin, TX 78731
Andy  B.

Andy B.

DRYER WHIRLPOOL WGD8540FW1 Arrived on site for dryer not operating properly. Upon arrival customer informed customer that unit appears to be outside of warranty. Customer stated this is new unit. Contacted office and was asked to get proof of warranty and customer could not provide proof.

Near Sandy Loam Trail, Austin, TX 78750
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site and found dishwasher door panel is dented, after replacing also found that silverware rack is damaged and will need to be replaced. No water leaks from connections at time of service; ordrng 1 W11158802 (BASKET)"

Near W Slaughter Ln, Austin, TX 78749
Richard P.

Richard P.

ICE MACHINE KITCHENAID KUIC15POZP2 "Arrived onsite for the ice machine screeching, upon inspection and testing we found the ice machine running up to normal specs with no sounds, working properly. Complete"

Near Merlot, New Braunfels, TX 78132
Clif L.

Clif L.

WASHER GE GFWR4800F2WW "Arrived on site to replace in her basket, console, and screws. Replaced all parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service."

Near Austex Acres Ln, Manor, TX 78653
Paul R.

Paul R.

DRYER WHIRLPOOL WED5000DW2 Arrived onsite for the dryer with a no heat condition. I found the heating element open. I replaced the element and tested the dryer. The unit is working as designed. Call complete.

Near Chandler Creek Blvd, Round Rock, TX 78665
Leonardo C.

Leonardo C.

MICROWAVE KITCHENAID KOCE500ESS08 Arrived on site to replace inverted and magnetron. Replaced both parts test unit and unit still giving inverter error. Per tech Manuel will order new switch harness and new appliances manager. Ordering switch harness W11241293 and appliance manager W11325786. Office to reschedule ; ordrng 1 W10886919 (LAMP BASELS) and 1 W11241293 (SWITCH HARNESS ) and 1 W11325786 (APPLIANCE MANAGER )

Near Edgegrove, Canyon Lake, TX 78133
Scott  M.

Scott M.

DRYER LG DLEX3370W Arrived on site for dryer not turning or heating . Found unit is turning but not heating . Checked thermostats and fuse . Both checked normal . Checked and found element failing . Ordering control for the not turning happened again . Please call to set return .; ordrng 1 AGM75370001 (CONTROL)

Near Avenue D, Austin, TX 78751
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Arrived onsite for the refrigerator with the RC frozen up. I found the evaporator cover broken causing warm air leaks to reach the coil. The coil will need to be defrosted, the cover replaced, and the drain line checked and sealed. Ordering WPW10501260 COVER-EVAP, 212643 SEALER-GUM, & 2EA 67006425 SCREW; SM. ordrng 1 212643 (SEALER-GUM) and 2 67006425 (SCREW; SM)s and 1 WPW10501260 (COVER-EVAP)"

Near Ronchamps Dr, Round Rock, TX 78681
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL KFIS25XVMS8 "Arrived on site to diagnose a refrigerator that had a UI being unresponsive. Prior to arrival unit had kicked on and started cooling.

Near Sorrento Ct, Austin, TX 78759
Andy  B.

Andy B.

REFRIGERATOR JENN-AIR JF42NXFXDE02 "Arrived on site for refrigerator lights not working. Tested and inspected unit and found failed light modules. Removed failed parts and replaced with new, tested unit and found additional lights needing replacement. Ordering additional modules and will return no water leaks present at time of service.; ordrng 8 W10908166 (module)s"

Near Silver Pine Cove, Austin, TX 78733
Andy  B.

Andy B.

OVEN JENN-AIR JDRP548WP03 "Arrived on site for range gas leak. Tested and inspected unit and found leak at supply line. Instructed customer to have licensed plumber come fix issue. Shut off gas at wall No repairs are to be done at this time."

Near Silver Pine Cove, Austin, TX 78733
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for dispenser issues. Removed bin found bottom of bin incased in ice,icemaker over filled Redding a new icemaker and water valve; ordrng 1 W10882923 (ICEMAKER) and 1 W11043013 ( VALVE) and 1 W11415785 (FILL TUBE)"

Near Lynnbrook Dr, Austin, TX 78748
Paul R.

Paul R.

WASHER LG WM3700HVA Arrived onsite for the washer that keeps tripping the circuit breaker. I tested the motor and had 11.7 ohms across the motor windings on all three checks. I found the basket turning freely. I ran diagnostics and during the high speed spin test I found that after the motor gets warm it would get as high as 15 amps and stay there for a while before dropping. The motor and stator will need to be replaced. Ordering AHL72914401 ROTOR ASSEMBLY & AJB73816004 STATOR ASSEMBLY. ; ordrng 1 AHL72914401 (ROTOR ASSEMBLY) and 1 AJB73816004 (STATOR ASSEMBLY)

Near Broadway Path, Round Rock, TX 78681
Lou S.

Lou S.

WASHER MAYTAG MVWB765FW3 "arrived on site to inspect washer error codes. Upon further inspection, the customer advised that the unit is showing the lid lock error code. I placed the unit in diagnostics showing F7E9. Following the tech sheet, I tested the high/fast agitate and high speed spin ad the unit operated as designed. I tilted the unit back and inspected the components underneath and found a large amount of gearcase oil on the side panels, rotor, & drain pump. I advised the customer of my findings. I am ordering the gearcase and clutch and will return with prescreened parts. No water leaks observed during service.; ordrng 1 CNOTE (LSO) and 1 W10754448 (clutch) and 1 W11393685 (GEARCASE)"

Near Corbin Way, Cedar Park, TX 78613
David  Z.

David Z.

WASHER WHIRLPOOL WFW560CHW0 arrived on site at unit 239 for a washer that was not spinning and draining. Performed diagnostic and found F0E5 code present for overload. Ran diagnostic cycle and found all functions working as designed. Advised leasing staff to let customer know that if they overload (unit was on the bulky heavy duty setting) they will likely need to set it to a drain and spin cycle. If the unit can not balance it will stop. Advised to have resident slightly reduce load size. All items are working as designed. Call complete.

Near Domain Dr, Austin, TX 78758
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRS311SDHM02 "246. Arrived on site to diagnose a refrigerator that was not cooling. Performed diagnostic and sealed system checklist. Found Evap appears to be leaking, smells like maple syrup in unit. Found oil / fluid running down Evap cover. Compressor drawing 1.01 amps, and almost scalding to the touch. Recommend new evaporator and sealed system. Ordering 1 WP2188822 evaporator, 1 W10507884 compressor, 1 access valve W10913906, 1 WPW10143759 dryer. Office to reschedule with sealed system tech. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE WITH SEALED SYSTEM TECH) and 1 CNOTE (SEALED SYSTEM TECH ) and 1 W10507884 (compressor) and 1 W10913906 (coupler) and 1 WP2188822 (evaporator) and 1 WPW10143759 (dryer)"

Near Domain Dr, Austin, TX 78758
Al R.

Al R.

MICROWAVE KITCHENAID KMHC319ESS3 "Arrived to inspect microwave power issues.Customer advised the unit started smoking and he smelled a plastic burning smell.I checked the fuses and incoming power at the filter board and got 123.4 volts ac.Unit will need a control board and will order a new door, due to the Touch control service is in the door. and 1 W11205123 (DOOR STAINLESS )"

Near Starlight Vista, Round Rock, TX 78665
Andy  B.

Andy B.

OVEN WHIRLPOOL KEMS378SSS05 Arrived on site to install previously diagnosed parts. Upon replacing control tech damaged bulb. Ordering replacement part. 2 man job. Office to schedule return trip. and 1 W10886919 (lmp-basles)

Near Brownwood Ct, Austin, TX 78731
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL GSC25C6EYY02 "arrived on site to install previously diagnosed and ordered part. Upon arrival, I found the unit plugged in and operating as designed. I removed the Evap cover and fund the evaporator with a good frost pattern. Tested the bimetal and it showed closed. Customer advised that after they unplugged it and it defrosted, they plugged in back in (approximately 11 days ago) and have not had any issues. I placed the unit in diagnostics and checked all components able to test and all checked good. I went to test #7 and placed the unit in an 8 hour defrost mode (basic mode). The customer advised that they did not want any repairs done to the unit if all checked good. No repairs needed at this time. No water leaks observed during service, job completed.

Near Canton Jack Rd, Austin, TX 78717
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFE320M0ES2 Arrived onnsite and found unit operating with failed control. Replaced control. All checks good. Unit is now operating as designed.

Near Scofield Ridge Pkwy, Austin, TX 78727
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW3090JW0 Arrived onnsite and installed acu. All checks good. Unit is now operating as designed.

Near Barton Springs Rd, Austin, TX 78704
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFG550S0HZ0 Arrived onnsite and found return air blocked by foil preventing preheat. Advised customer on findings. Removed foil. All checks good. Unit is now operating as designed.

Near Chandler Creek Blvd, Round Rock, TX 78665
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFC8090GX0 "Arrived on site and tested unit for not operating on a drying only load. Advised customer on findings that the unit is operating as designed, a further selection was needed. Unit is now operating as designed advised customer on findings."

Near S Congress Ave, Austin, TX 78704
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFE510S0HS1 Arrived on site for failed hinge. Repaired by replacing hinge. In maintenance shop. All else checks good. Unit is now operating as designed.

Near Hunters Chase Dr, Austin, TX 78729
Wesley P.

Wesley P.

DISHWASHER KITCHENAID KDFE104DSS5 Arrived onnsite and found unit operating with leak from diverter valve. Replaced sump and motor. Unit is now operating leak free. All checks good.

Near Broadmoor Dr, Austin, TX 78723
Wesley P.

Wesley P.

OVEN WHIRLPOOL WFC310S0EB3 Arrived on site and found unit control failed. Replaced control. Unit is now operating as designed.

Near Attra St, Austin, TX 78723
Thomas L.

Thomas L.

WASHER MAYTAG MVWX700XL2 "Arrived on site for unit that will not agitate. The unit now will also not spin. The unit has a failed gear case, failing lid lock, and will need an impeller as well. Customer will look at new units before making her decision to repair this unit. Water connections are all dry."

Near Buffalo Trail, Liberty Hill, TX 78642
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived on site for unit not dispensing ice. Found the unit was making ice but not dispensing ice through the door. Found that on the ice dispenser motor the blue wire was loose. Reconnected wire and all operations are now normal. All water connections are dry.

Near A Rd, Burnet, TX 78611
Thomas L.

Thomas L.

WASHER MAYTAG MHW5630HC0 Arrived on site for unit vibrating during operation. The customer and I watched the unit with and without a load of clothing. The customer and I both agree the machine is working properly at this time with no water leaks.

Near Fox Cir, Burnet, TX 78611
Thomas L.

Thomas L.

OVEN WHIRLPOOL WOD51EC0HS01 Unit has a dent in the lower door oven outer panel. Replaced lower oven door outer panel.

Near Liberty Hill, TX 78642
Thomas L.

Thomas L.

WASHER WHIRLPOOL WTW4855HW1 Arrived on site for noisy operation. Tested unit with a load of towels. All operations are normal at this time. All water connections were dry.

Near Co Rd 139, Burnet, TX 78611
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS315SDHM02 Arrived on site for customer water questions and found unit needed filter replaced. Advised Mr. on filter replacement and reset. All else checks good. Unit is operating as designed.

Near Chandler Creek Blvd, Round Rock, TX 78665
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW6620HW0 "Arrived on site for washer leaking. Opened cabniet ,checked bellow . All checked good . Ran diagnostics , couldn’t duplicate. Did find soap bubbles in vent bellow . Instructed customer on soap use . No water leaks detected at time of service . Job complete ."

Near Shade St, Smithville, TX 78957
Wesley P.

Wesley P.

OVEN WHIRLPOOL WOD77EC0HS01 Arrived on site for unit lower oven rattles during preheat. Tested and was unable to replicate symptom at first but later found that unit buzzes and rattles during preheat in lower oven unless you open the door. Only when preheating lower oven. Ordering blowers and returning Monday 9th; ordrng 2 W11248652 (BLOWER)s

Near Elkhorn Mountain Trail, Austin, TX 78729
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KBSD618ESS01 Arrived on job to replace door to unit. Replaced door. Tested unit. Unit test good. Job complete

Near Chloes Bloom Bend, Austin, TX 78738
Scott  M.

Scott M.

COOKTOP WHIRLPOOL WFE515S0EB1 "Arrived on site for left burned not working and cooktop light always on . Found burn mark on ribbon 6” , also burn marks on both switches .Replaced both elements and both switches . Tested burners , all checks good . Job complete"

Near Titanium St, Manor, TX 78653
Robert J.

Robert J.

DRYER WHIRLPOOL WED5620HW1 Arrived on job for unit not powering on. Tested unit. Found that the wire in the console board was not properly connected. Re attached wire to console board. Tested unit. Unit test good. Job complete

Near Bastrop Hwy, Austin, TX 78741
Robert J.

Robert J.

WASHER MAYTAG MHWE300VW12 "Arrived on job for complaints of unit not powering on. Tested unit. Was only getting a beeping noise. Put in diagnostics, got F70 error code. Called tech line. Tech line advised that the motor control needed to be replaced. Replaced motor control. Tested unit, unit test good. Have SR#7726540122. Job complete.

Near Buckskin Pass, Austin, TX 78745
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW4950XW3 "Arrived on site and found unit operating with latch error and grinding gearcase. Scheduling for Friday, customer will call in to confirm after discussing with husband. ; ordrng 1 W10404050 (lid lock) and 1 W11035747 (gearcase)"

Near Wideleaf Dr, Austin, TX 78724
Robert J.

Robert J.

DISHWASHER WHIRLPOOL KUDP02FRBL0 "Arrived on job for complaints of unit door falling. Tested unit. Found that cables were broken. Replaced cables. Tested unit, unit test good. No leaks at this time.

Near Plumbrook Dr, Austin, TX 78746
Thomas L.

Thomas L.

MICROWAVE GE JVM3160RF5SS Arrived on site for unit that is not heating. Tested unit to find no heat being generated. Tested unit to find it was generating 200 watts of power. The unit has a problem in the high-voltage system. The cook relay is closing properly. Will order high-voltage system parts and office will reschedule when they locate the parts.; ordrng 1 WB20X10067 (h.v.transformer) and 1 WB26X28935 (DIODE) and 1 WB27X11214 (h.v.capacitor)

Near E Pecan St, Burnet, TX 78611
Robert J.

Robert J.

WASHER ELECTROLUX EFLS617STT0 Arrived on job for complaints of unit not getting hot water. Tested unit. Found that hot side water valve was built up with calcium deposit. Removed the calcium buildup. Tested unit. Unit test good. No leaks at this time.

Near Wood Acre Ln, Austin, TX 78733
Richard P.

Richard P.

RANGE AMANA AGR5330BAS2 "Arrived onsite for the for the range knob being offset, upon inspection we found that the knob was offset in the manifold, after a small readjustment we found the knob rested in the correct position, we replaced the knob and instructed customer on proper use and proper flame height for each eyelet size. Complete"

Near Landing Ln, New Braunfels, TX 78130
Richard P.

Richard P.

MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived onsite for the microwave not venting, upon inspection we found the microwave was venting correctly and pulled the paper, we then checked the position of the vent fan and found it was in the correct position, after unsealing the vent hood we found a substantial gap between the microwave and cabinets, instructed customer on ways to fix the gap and venting issue. Complete"

Near Buttercup Bend, New Braunfels, TX 78130
Richard P.

Richard P.

DISHWASHER KITCHENAID KDTM354DSS5 "Arrived onsite for the dishwasher flipping a breaker, upon inspection we found no noticeable ark spots or loose water, we ran a full diagnostic cycle and express wash with no problem, all cycles passed and no popping of the breaker. Outlet check out fine. Complete"

Near Lee St, Seguin, TX 78155
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW8800YC0 "Arrived on site for washer making a banging noise during spin. Found stator and rotor covered in sludge and needing to be replaced, will need bearing . Autho . Ordering stator and rotor . Please call to set return visit ?; ordrng 1 280146 (rotor) and 1 AUTHO and 1 WPW10419333 (stator)"

Near Persimmon St, Bastrop, TX 78602
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Arrived on site for warmer then normal temps . Temps are just above normal . Found ice ball build up on freezer cover where welds are . No frost in fresh food . Steamed ice off top only of fz evap . Ran test 4 ,only got frost on 1/2 first coil of evap . Let fridge run normally for about 15 mins ,same result . Found only couple specs of uv in freezer tray . Ordering both evaps ,compressor ,uv drier ,port . Weigh 3 hrs . No water leaks detected at time of service . Please call to set return . ; ordrng 1 3HRS and 1 SERVICEPORT and 1 UVDRIED and 1 W10276644 (compressor) and 1 W10917531 (FRESH FOOD EVAP PER PARTS DEPT ) and 1 WPW10608485 (evaporator)"

Near Old Windmill Rd, Bastrop, TX 78602
Robert J.

Robert J.

DISHWASHER WHIRLPOOL KUDP02FRBL0 "Arrived on job for complaints of unit door falling. Tested unit. Found that cables were broken. Replaced cables. Tested unit, unit test good. No leaks at this time.

Near Plumbrook Dr, Austin, TX 78746
Robert J.

Robert J.

DRYER MAYTAG MED5630HW0 Arrived on job to replace base to unit. Tested unit. Found that unit was making noises and shaking. Upon investigation. Found that the motor to unit was shorting. Ordered part motor. Spoke to Donna. Rescheduled with customer.; ordrng 1 W11086656 (motor-drve)

Near Mourning Dove Ln, Buda, TX 78610
Paul R.

Paul R.

OVEN KITCHENAID KODE500ESS02 "Arrived onsite for the oven with the control panel not functioning. I found the 1, 2, 3 buttons not functioning. I found an F2E1 stuck key error. I cleared the error and tested the oven. The error didn’t return. I did a power reset and tested the oven. The unit worked as designed. I went over reshaping the door gasket with the customer to prevent the steam from getting to the UI.

Near Whitehurst Cove, Round Rock, TX 78681
Paul R.

Paul R.

DISHWASHER FRIGIDAIRE FFCD2413US1A Arrived onsite for the dishwasher that is not running and has no power. I found the circuit breaker tripped. I reset the breaker and tested the unit in the service test cycle and the unit completed the cycle but after further inspection I found out the unit wasn’t heating. I found the high limit thermostat open. After removing the thermostat I found it separating. I replaced the thermostat and tested the unit again. The unit is working as designed. I advised the customer to have the breaker changed from a GFCI breaker to a regular breaker. Call complete.

Near Logan Dr, Round Rock, TX 78664
Paul R.

Paul R.

MICROWAVE WHIRLPOOL WOC54EC0HB01 Arrived onsite for the microwave that’s not turning on. I found that the unit would program but when next was selected to start the cycle you could only hear a response from the touch screen but nothing happened. I found an F1E6 stored magnetron error code. I did a power reset and tested the unit again. I found the unit running now but not heating. I had an F1E5 inverter error show up. I disassembled the unit to test the components and found the wave guide arced. I removed the magnetron and found the entire antenna cap missing. I took pics of the waveguide and the magnetron. I called techline to see how they wanted to proceed. I spoke with Scott file number 7726541434 and explained my findings. Scott deemed the unit non repairable because of the arcing and pitting inside the waveguide. I explained to the customer that someone from Whirlpool would contact them within 2 business days per Scott’s instruction. Call complete.

Near Quill Leaf Cove, Austin, TX 78750
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for cooling issues. Customer defrosted unit due to ice build up in freezer. Ran diagnostic,found defrost thermistor reading open,unit will need fan motor that includes thermistors. Installed new fan assembly checked defrost heater good.

Near Bernstein St, Austin, TX 78745
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived onsite for the refrigerator dripping water from the ice maker again making a solid block of ice in the bucket. The customer had the water turned off when I arrived. I inspected the ice maker and the funnel. The ice maker was clear and the funnel had a small piece of ice in it that I removed with my fingers. I turned the water on and bypassed the unit to but it in a harvest. The unit filled and worked properly and never dripped any water. The customer has a dual inline filter system for the ice maker but no way to bleed the filters and I explained that this needed to be done to clear any loose debris out just in case so it doesn’t get to the fill valve. The call is still covered under AE warranty. Call complete.

Near Ashbury Rd, Round Rock, TX 78681
Luis M.

Luis M.

REFRIGERATOR FRIGIDAIRE FGUS2642LF0 "Arrived on site for defective main control,found dispenser door not sealing also. Replaced main control and dispenser assembly. Tested water and ice dispenser working as designed.

Near W Mockingbird Ln, Austin, TX 78745
Robert J.

Robert J.

WASHER ELECTROLUX EFLS617STT0 Arrived on job for complaints of unit not getting hot water. Tested unit. Found that hot side water valve was built up with calcium deposit. Removed the calcium buildup. Tested unit. Unit test good. No leaks at this time.

Near Wood Acre Ln, Austin, TX 78733
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBFN502ESS02 Arrived on site for unit over producing ice. Found excessive ice in bin and on freezer floor diagnosed icemaker bail arm switch not powering off icemaker. Installed a new icemaker tested bail arm unit working as designed.

Near Hayden Bend, Bee Cave, TX 78738
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC300ESS03 "Arrived on site for loud noise. Diagnosed condenser coils vibrating against cabinet,adjusted condenser coils bracket noise no longer present"

Near S 1st St, Austin, TX 78704
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KBSD608ESS01 "Arrived onsite for the refrigerator not working properly, upon inspection we found the UI not working, ordering part and rescheduling. House under new construction. Office to reschedule ; ordrng 1 WPW10151236 (cntrl-elec)"

Near Fox Trotter Rd, Seguin, TX 78155
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRX988SIBB01 "Arrived onsite for the refrigerator icemaker not working, upon inspection we found ice on the fridge evap, during testing we found the ice maker fan running loudly and inefficiently, as well as the fridge evap fan not working, ordered needed parts for repair ; ordrng 1 W10633627 (motor-evap) and 1 W10846539 (evaporator fan blade) and 1 WPW10248595 (control) and 1 WPW10389152 (support)"

Near Bergfeld Ave, New Braunfels, TX 78130
Richard P.

Richard P.

REFRIGERATOR MAYTAG MRT118FFFE04 "Arrived onsite for the refrigerator not cooling upon inspection we found compressor is running but not cooling, no frost pattern in freezer, during uv test we found leaks on freezer evap an filter dryer. Ordering required parts. Office to reschedule ; ordrng 1 W11209866 (compressor) and 1 W11103612 (EVAP) and 1 W11107829 (FILTER DRYER)"

Near Williams St, Seguin, TX 78155
Lou S.

Lou S.

RANGE AMANA AGR5330BAS3 "arrived on site to inspect cooktop grates. Upon further inspection, I found that the grates were badly warped and the cooktop was damaged/scratches in two places. I removed and replaced the cooktop and grates and tested the unit. Unit operated as designed. No gas leaks detected during service, job completed."

Near Itzel Bend, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Arrived on site for filter issues. Found housing misaligned causing filter not being installed. Adjusted housing installed filter tested water dispenser unit working as designed.

Near Norfolk Dr, Austin, TX 78745
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "arrived on site to inspect refrigerator ice maker not making ice. Upon further inspection, I tested the Im with my jumper wire from terminals T-H. Unit failed to harvest. I cycled power to the unit and the IM failed. I removed and replaced the IM and cycled power to the unit and retested. Ice maker operated as designed; it harvested and dispensed water into the tray. I advised the customer of my findings. No charge for service fee or part as both are covered. No water leaks observed during service, job completed."

Near Falcon Ln, Leander, TX 78641
Richard P.

Richard P.

VENTHOOD WHIRLPOOL WVW53UC6FS1 "Arrive onsite for the vent hood being bent, upon inspection we found the vent tube cover was bent away from the wall on the lower left hand corner. we took pictures and took pictures of the closing paper work. Called tech line and they stated that it is a replaceable part and that we would have to talk to whirlpool cosmetic team to see if would be covered under the cosmetic warranty. Whirlpool will cover the vent hood as a cosmetic warranty. Consession # uniwz00atl1. Sr# 7726538899. ; ordrng 1 W11417192 (CHIMNEY )"

Near Carriage Loop, New Braunfels, TX 78132
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "arrived on site to inspect dishwasher not drying. Upon further inspection, I place the unit in diagnostics showing no error codes. I found there was no rinse aid and the customer has a water softener. I continued with testing and the unit operated as designed. I made recommendations for detergent and rinse aid use and recommendations for use and care. No water leaks observed during service, job completed"

Near Bundoran Dr, Austin, TX 78717
Lou S.

Lou S.

WASHER WHIRLPOOL WTW4816FW2 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the gearcase, actuator and main control and calibrated the unit. Tested the unit in diagnostics and it operated as designed. No water leaks observed during service, job completed."

Near Cypress Creek Road, Cedar Park, TX 78613
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "arrived on site to inspect refrigerator water dispenser leaking. Upon further inspection, I tested the water dispenser and after the dispenser stops, water continues to drip a few times. I removed and replaced the water tube from the valve to the hinge and retested and it continued to drip. I removed and replaced the water tube inside the door and retested and the unit operated as designed. No water leaks observed at the end of service, job completed."

Near Livenza Pl, Leander, TX 78641
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived onsite for the refrigerator that’s not cooling in either compartment. When I arrived the temps on the UI were set to max for both compartments. The FC temp was at -6 degrees and the RC was at 32 degrees. I found all components functioning as designed. After talking with the customer about what is happening I determined that the unit stops cooling about once a week and it takes about 10-12 hours before it will start cooling again. This is a sign of a defrost issue and I believe the unit is getting stuck in defrost but can not prove this at this time. I explained to the customer that I really need to be able to test the unit when this is happening. Ordering all of the components that could cause the issue. Ordering the evaporator thermistor, main control, evaporator motor, start device, and harness.; ordrng 1 W10902214 (THERMISTOR) and 1 W11035836 (CNTRL-ELEC) and 1 WPW10448874 (TSD2 115V ELECTRICAL) and 1 WPW10464673 (MOTOR-EVAP) and 1 WPW1

Near Red Sparrow St, Austin, TX 78729
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Sr# 7726541182. Arrived onsite for the refrigerator making a noise. Ran diagnostics and found that the compressor is making the noise which is a normal noise. Called tech line and they stated that the refrigerator is working to manufacture specs. That there is nothing we can do to stop the normal compressor noise. Advised customer that the compressor is running to manufacture specs and that the noise is normal. I could not find anything abnormal about the compressor or refrigerator. Customer is just not happy with product. Complete.

Near Elderberry, New Braunfels, TX 78130
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WOC54EC0HS01 "arrived on site to inspect oven not turning off. Upon further inspection, I turned the microwave on and it operated as designed and the end of cycle indicator sounded. I placed the unit in diagnostics and checked for error codes and found none. I did a factory reset on the unit and then tested the oven functions on Bake at 350. The unit operated as designed. Due to the intermittent issues the customer is having, I removed and replaced the UI console and set the display. Job completed."

Near Shenandoah Dr, Cedar Park, TX 78613
Lou S.

Lou S.

OVEN GE CT9550SH1SS "arrived on site to inspect wall oven with no operation. Upon further inspection, I pulled the unit from the wall and checked voltage at the UI, both controls, & terminal block. I didn’t get any voltage at the UI at points J5-1 & J5-3. I checked voltage coming out of the control at the J701 connectors on both controls and got nothing. I checked voltage coming into the control at connectors K203 & K207 from the red to black wires and only got 123V. I checked voltage at the terminal block from red/black and got 123V; red/white=124V; black/white=0V. I advised the customer that they would need to have a licensed electrician take a look at the electrical circuit/breaker and determine where the loss of power is. Unit breaker was left in the off position for safety. Job completed."

Near San Marco Trail, Georgetown, TX 78628
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived onsite for the refrigerator with low ice production. I found the unit with no ice. I found the FC not at temp due to the RC evaporator Incased in ice. I ran test on the thermistors and fans. All were working as designed. The unit is having control and thermistor issues communicating. The coil will need to be defrosted, the drain cleared and the UI and evaporator fan harness will need to be replaced to complete service.Ordering the UI and harness. Sending the routing thread a message to weigh the call for 2 hours and RS.; ordrng 1 W10848301 (CNTRL-ELEC)"

Near Whitehurst Dr, Round Rock, TX 78681
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for ice build up. Customer had unit off,found gap between freezer gasket and cabinet,found tracks on freezer door making a grinding noise and causing door not to fully shut. Ordering new tracks,customer is unhappy with unit and is going to try and exchange unit call to verify repair when parts arrive; ordrng 2 W11265130 (SLIDE TRACKS)s and 1 WPW10443326 (GASKET PANTRY)"

Near Shoal Creek Blvd, Austin, TX 78757
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to install handle. Installed handle test unit and unit test good job complete.

Near E Riverside Dr, Austin, TX 78741
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site and inspected washer and did not find any safe error codes customer hard rebooted washer and it started working normally. Ran a calibration cycle and washer is operating normally. No water leaks from connections at time of service, job complete"

Near Skyline Ridge, San Marcos, TX 78666
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for cooling issue and no ice. Found evaporator incased in ice,ran diagnostics faulty thermistor to fresh food evaporator,E2 error on icemaker ran harvest failed. Diagnosed unit will need a new fan motor assembly and icemaker. Customer will also need to defrost unit 24hrs before return visit. Called partner team got AUTHO for repair Wnivp00apl1; ordrng 1 W11294907 (ICEMAKER)"

Near Dartmoor Dr, Austin, TX 78746
Kevin B.

Kevin B.

RANGE WHIRLPOOL WFG515S0ES1 "Arrived on site and inspected Range and found RF burner is slow to ignite, replaced the burner head and all burner caps and it is now operating normally. Job complete"

Near Koala St, Manchaca, TX 78652
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED7500GW0 "Arrived on site and found customer is experiencing dryer turning off Before load is dry. Customer is using casual cycle on the lowest dryness setting, ran with no clothing on a casual cycle and dryer dropped time to 2 minutes and then stopped. Taped a wet paper towel to moisture sensors and it continued to run without stopping and added time. This is normal operation. Discussed sensor cycles vs timed dry cycles with customer explained her temperature settings and dryness level can be changed manually for each cycle, no lint found at time of service, dryer is operating as intended. Job complete"

Near Poncha Pass, Austin, TX 78749
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF989SDAM03 "#1414 5th house on leftArrived on site for no cool. No frost on freezer or fresh food evaporator,compressor and fans running checked temp reading 20° in freezer diagnosed leak in system

Near Sandcastle Dr, Spicewood, TX 78669
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for frost build up on drawers. Found magnetic strip in gasket not reaching corner edges causing corner edges of gasket to not seal against cabinet,gasket is styrofoamed into liner ordering new door to prevent damage to liner; ordrng 1 W10919622 (FZR DOOR SS)"

Near Mordred Ct, Austin, TX 78739
Kevin B.

Kevin B.

DRYER WHIRLPOOL MGD6000AG0 "Arrived on site and found dryer will not start a cycle. Disassembled it and found clothing items stuck in Blower wheel. Remove clothing items and dryer will now run a normal cycle. Removed all lint from interior

Near Buffalo Grove Cove, Austin, TX 78739
Kevin B.

Kevin B.

OVEN WHIRLPOOL WOS51EC0HS00 "Arrived on site and found customer is still experiencing time jumping, temperature differences, staying connected to Wi-Fi, and overall random malfunction from their oven. Spoke with tech line again and they repeated that there is no software update as of yet, there is no ETA for the software update. There is no way to correct or make adjustment to the oven until this has been done. 7726232796"

Near Brentwood Dr, Austin, TX 78737
Lou S.

Lou S.

COOKTOP JENN-AIR JGCP548HL00 "arrived on site to inspect cooktop issues. Upon further inspection, the customer advised that the unit burners were not converted to propane from NG. They advised that someone from a propane company came out and “rigged” the unit to work until a conversion kit could be provided. The burners had large flames and when the propane company person converted the unit to propane, the customer said they were using the cooktop and the burner flames were sputtering. They notified the builder who advised that it was air in the lines and to “bleed” the lines until it stops. Customer was “bleeding” the lines when a loud pop occurred and a large flame shot up from one of the burners and the griddle popped up out of place. I found the griddle not secured and due to the installation, I will need a second man to assist in moving the unit. I am ordering a CNOTE-2 MAN and CNOTE-2HR JOB. Office to schedule return service. Gas to the unit was left off and the power cord left u

Near Dovetail Ln, Georgetown, TX 78628
Kevin B.

Kevin B.

WASHER WHIRLPOOL MVWB855DC3 "Arrived on site and customer is experiencing cycle not starting, and cycle selection not changing when dial is moved. found saved error codes F7E0, F5E1, F9E2, ran all functions in manual diagnostic and test 51 and 52 and everything passed. replaced control board and lid lock, control panel was replaced on previous visit. This represents all parts That can attempt to correct issue. No water leaks from connections at time of service, job complete"

Near Dry Run Cir, Austin, TX 78737
Kevin B.

Kevin B.

DISHWASHER JENN-AIR JDTSS244GP0 "Arrived on site and inspected dishwasher and found dispenser gasket is loose and has knocked spring out of alignment. After correcting dispenser it will now operate normally. Recommended to customer that if using pods they be placed on the bottom of the tub to prevent getting stuck in the dispenser door. No for the repair is required at this time, no water leaks from connections at time of service, job complete"

Near Rhett Butler Dr, Austin, TX 78739
Lou S.

Lou S.

REFRIGERATOR LG LFC25776ST/06 "arrived on site to inspect refrigerator FC light not working. Upon further inspection, when I opened the freezer door, I found a small amount of frost built up on some of the food packaging and the Evap cover consistent with an air leak. Also found food packaging caught in between the fc door gasket and chassis creating and air gap. I removed the FC light bulb and found it burnt out. I am ordering the bulb and scheduled return service for 12/09/19. Before leaving, I removed the ice buildup in the FC chamber. No water leaks observed during service.; ordrng 1 6912JB2004K (LAMP)"

Near Venezia View, Leander, TX 78641
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW8040DW4 "Arrived on site for washer not filling with water. Performed diagnostics mode and found cold water solenoid not opening. Found failed inlet valve assembly. Removed failed valve and installed new. Performed diagnostics mode and tested valve operation and monitored for water leaks. Ran calibration cycle and automatic test mode. Added zip tie to drain line. All tested good, no water leaks detected."

Near Monahans Dr, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL MHW6630HW0 "Arrived on site to install previous diagnosed part. Gained access to hose, removed hose from drain pump to outer drain line. Installed new and leveled unit. Added zip tie to drain line. Performed diagnostics mode and ran automatic test cycle. Monitored operation and for leaks. All tested good, no water leaks detected."

Near Canyon Oak Loop, Georgetown, TX 78633
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to install toe kick. Installed toe kick test unit and unit test good job complete

Near E Riverside Dr, Austin, TX 78741
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WFW6620HC0 "Arrived on site for washer having suds left at end of cycle. Customer stated that display will read low soap and customer will add more. Powered unit on and found load and go selected. Found customer not using load and go option. Performed diagnostics mode and tested operation. Performed encoder test and checked fault codes, no faults. Found no mechanical failures. Spoke with customer on load and go cycle. All tested good, no water leaks detected."

Near Trail of the Flowers, Georgetown, TX 78633
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to install handle and toe kick. Installed all parts test unit and unit test good job complete.

Near E Riverside Dr, Austin, TX 78741
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to install previous diagnosed part and tub continues to rub inlet nut. Removed unit and found insulation pushing on side causing failure. Adjusted insulation and added sound pad around water inlet. Installed unit and performed diagnostics mode, no fault codes. Monitored test cycle and for leaks. Tested bottom rack and found slight rubbing. Called tech support and spoke with Chris. Recommend to adjust rack and remove insulation around water inlet. Adjusted rack and tested. Found issue corrected. All tested tested good, no water leaks detected."

Near Lakeside Ranch Rd, Georgetown, TX 78633
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to install handle. Installed handle test unit and unit test good job complete

Near E Riverside Dr, Austin, TX 78741
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL WGD4815EW2 Arrived at Rocky Hollow nursing home for dryer that caught fire. Found unit had been removed from building and disconnected. Found soot buildup in unit. Called Maintenance personal and he stated that they are on LP and was not informed that unit needed to be converted. Called Whirlpool tech support and spoke with Kathy (SR#7726646622). Confirmed unit was not converted. Called Whirlpool safety team and spoke with Teresa (SR#7726453847) Informed not to continue with repair at this time. Customer is to contact Whirlpool customer service.

Near Co Rd 245, Georgetown, TX 78633
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to test unit for damaged panel and missing handle. Replaced panel and installed handle test unit and unit test good job complete.

Near E Riverside Dr, Austin, TX 78741
Jonathan  S.

Jonathan S.

OVEN KITCHENAID KEBS207SBL00 "Arrived on site for oven with bad broil element. Customer stated that had just got done cooking in bottom oven. Inspected unit and work area. Found cooling fan running for bottom oven. Found broil element burnt. Powered unit off at circuit breaker. Removed element from front and installed new, did not need to pull unit. Powered unit on and tested operation. All tested good.

Near Vista Ln, Georgetown, TX 78633
Leonardo C.

Leonardo C.

OVEN KITCHENAID KEBK101BSS00 Arrived on site to test unit for keypad error code. ; ordrng 1 W10570043 (CONSOLE )

Near River Plantation Dr, Austin, TX 78747
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOS51BC0AS04 Arrived on site oven not powering on. Inspected unit and work area. Found no display. Turned circuit breaker off and gained access to thermal fuse and tested resistance and found opened. Found failed fuse. Removed failed fuse and installed new. Powered unit on and tested operation. All tested good.

Near Standing Oak Dr, Georgetown, TX 78633
James C.

James C.

REFRIGERATOR LG LFX28968ST /06 Arrived on site and found no refrigerant in system and unit unplugged. Pressurized system and found leak at drier. Installed new dryer and vacuumed system to test for leaks. Charged with 5.1 oz 134a and tested for proper cooling. Using temp probe I verified temperatures dropping in fresh food and freezer. Unit tests good. Job complete

Near Terraza Trail, Round Rock, TX 78665
Kevin B.

Kevin B.

DISHWASHER KITCHENAID KDTM704EBS1 "Arrived on site and found service call was not set up properly, customer may have an extended warranty that was not applied. A new dispatch will be needed in order to service the appliance. Passed on situation toMS, job complete"

Near Strickland Dr, Austin, TX 78748
James C.

James C.

MICROWAVE WHIRLPOOL WMH31017FB "Arrived on site and tested operation. I found magnetron visibly failed. Installed new mag, cap and diode. Tested operation and found unit working properly. Job complete"

Near Continental Ave, Liberty Hill, TX 78642
James C.

James C.

DISHWASHER MAYTAG MDB4949SDZ0 Arrived on site and tested operation. I found unit fills with water and motor just humms. Unit will need new sump and motor to repair. Parts covered under warranty but labor is not. Installed new sump assembly and tested. Unit tests good. Job complete

Near Shady Oaks Trail, Liberty Hill, TX 78642
Dylan  T.

Dylan T.

COOKTOP WHIRLPOOL G9CE3065XB01 Arrived on site took all cooktop glass out put the new one on put seal all around installed a new cooktop tested it everything worked great

Near W Moonlight Dr, Robinson, TX 76706
Kevin B.

Kevin B.

WASHER AMANA NTW4516FW3 "Arrived on site and inspected washer and found error code for long fill, found water is leaking from cold Fossett and showed issue to customer. Also found washer makes a squealing noise when either agitating or beginning a spin cycle. Found belt is rubbing against pulley, and slipping which is making noise. Will need to bring back a new belt and hat motor and gear case on hand if needed; ordrng 1 W10890624 (motor-drve) and 1 W11239857 (BELT)"

Near Sarah St, San Marcos, TX 78666
Dylan  T.

Dylan T.

FREEZER WHIRLPOOL EV170NYLS00 Arrived on site customer complaint was door gasket just needed to be readjusted with heat gun

Near Knottingham Dr, Waco, TX 76712
Kevin B.

Kevin B.

OVEN JENN-AIR JJW2830DP01 "Arrived on site for temperature not correct on short bake items, adjusted temperature on both ovens and showed customer how to make incremental changes as oven ages if needed. No further repair is needed at this time, job complete"

Near Rhett Butler Dr, Austin, TX 78739
Dylan  T.

Dylan T.

REFRIGERATOR WHIRLPOOL WRS321SDHZ0 Arrived on site customer complaint was ice would build up inside the freezer door found a gasket needed to be readjusted and heated up ran unit everything else work great all lines are dry

Near Harrison St, Waco, TX 76705
Dylan  T.

Dylan T.

DRYER MAYTAG MEDC215EW1 Arrived on site customer complaint was dryer wasn’t heating found the cut off was not good replace the part ran the unit everything else work great

Near Darden Dr, Robinson, TX 76706
David  Z.

David Z.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to diagnose a wall oven with discolored glass. Examined door and found that there was discoloration to the inside of the inner door glass that could not be cleaned. Replaced inner door glass. Unit is now working as designed. Call complete.

Near Laurel Ledge Ln, Austin, TX 78731
David  Z.

David Z.

WASHER AMANA NTW4605EW0 Arrived on site for a washer that was not engaging cycles. Found lid latch was not staying engaged. Found error codes F5E2 and F5E3 for lid latch failures. Replaced lid latch and retested. Unit is now locking and staying locked. All is working as designed. Call complete.

Near Research Blvd, Austin, TX 78759
David  Z.

David Z.

WASHER WHIRLPOOL LSQ8220HQ0 Arrived on site to diagnose a washer that was slow filling. Performed diagnostics and found water valves were barely moved and just trickling water in. Fully opened valves and water is now pouring in as designed. Call complete.

Near Morado Cir, Austin, TX 78759
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site to install previously diagnosed parts. Installed new right hand RC door. Verified fitment and function. All is working as designed. Call complete.

Near Havenbrook Cove, Austin, TX 78759
Jonathan  S.

Jonathan S.

WASHER GE GTW330ASK2WW "Arrived on site for washer not completing spin cycle. Performed diagnostics mode and activated spin cycle. Found no mechanical failure with spin cycle. Checked fault codes. Found fault 27 standing water left in unit, 31 out of balance spin and 8 pressure sensor loss. Found service bulletin for updated control for fault. Called tech support and spoke with Chris. He stated that control needs updated and to clean pressure switch at tub (bulletin HL01-17).

Near Hollyberry Ln, Georgetown, TX 78633
James C.

James C.

REFRIGERATOR WHIRLPOOL GI0FSAXVY012 Arrived on site and tested operation. I found no charge in system. Customer had unit on for 2 days then unplugged. When he plugged it back in a week later it was not cooling. Dye has not made it through the system but I found when compressor kicked on the unit was pulling in air through the low side of the system. Inspected the evaporator and found it to be black in color and has signs of corrosion. Spoke to Chase and no charge to customer for replacing evaporator. I will return between 3-6 this afternoon to complete repair ; ordrng 1 WPW10313899 (evaporator)

Near Camino Alemeda, Leander, TX 78641
David  Z.

David Z.

DRYER WHIRLPOOL WED5000DW2 Arrived on site to diagnose a dryer that was heating. Performed diagnostics on unit. Tested voltage outputs at the terminal block and found only 50v at the L2 red wire. Double checked connection at wall socket and verified only 50v output coming from socket. Customer will need to resolve issue with electrician. Tested cutoff and heating element and verified all components are good. Unit is working as designed. Call complete.

Near Toro Creek Cove, Austin, TX 78759
James C.

James C.

REFRIGERATOR WHIRLPOOL GI0FSAXVY012 Arrived on site and tested operation. I found no charge in system. Customer had unit on for 2 days then unplugged. When he plugged it back in a week later it was not cooling. Dye has not made it through the system but I found when compressor kicked on the unit was pulling in air through the low side of the system. Inspected the evaporator and found it to be black in color and has signs of corrosion. Spoke to Chase and no charge to customer for replacing evaporator. I will return between 3-6 this afternoon to complete repair ; ordrng 1 WPW10313899 (evaporator)

Near Camino Alemeda, Leander, TX 78641
Clif L.

Clif L.

DISHWASHER MAYTAG MDB4949SDZ0 arrived on site to diagnose a dishwasher that is not cycling properly. Tested unit and found wiring for wash pump had backed out of control causing an incomplete connection. Rewired board properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Camille Ct, Pflugerville, TX 78660
Clif L.

Clif L.

DRYER LG DLEX8100V Arrived on site to replace control for dryer. Replaced part and tested unit. Found all is working properly at this time.

Near Bateman Rd, Red Rock, TX 78662
Clif L.

Clif L.

RANGE WHIRLPOOL WFG525S0JS0 Arrived on site to diagnose a range with the damage control panel. Phone stainless panel in control section dented on the left side. Replaced panel and tested unit. Found all is functioning properly at this time.

Near Antioch Ave, Pflugerville, TX 78660
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site to diagnose a refrigerator that is randomly tripping the breaker. Tested unit and found no mechanical failures with refrigerator at this time. Manufacturer recommends units not to be on GFCI breakers due to non-grounded parts possibly causing breaker to trip. Homeowner will need to have an electrician change out the breaker to complete repair. No leaks were found at time of service.

Near Kotche St, Pflugerville, TX 78660
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site and tested operation. Customer has replacement ice maker. Ran diagnostics to verify ice maker failure and found a no cool error. Verified temperatures and found the freezer at 23 degrees and the fresh food section at 50. Inspected sealed system and found unit has failing compressor ; ordrng 1 8201675 (compressor) and 1 TJ90SF8404 (STUB) and 1 WPW10143759 (dryer)

Near Deep Lake Cir, Liberty Hill, TX 78642

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