We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Robinson, TX 76706
Jonathan M
Job Details: 06/23/2022
Arrived on site for my dryer that is making a rattling sound as it operates. Inspect unit and work area. Immediately heard what the customer is talking about and started disassembling the unit. Found the blower wheel stripped between the plastic blower and the inner metal nut that attaches to the motor. Had to chisel off the blower wheel. Replaced both blower wheel and motor and tested the unit. The unit began to work and operate as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78704
Matthew
Job Details: 06/23/2022
"Arrived onsite for dishwasher not cleaning dishes properly. Upon arrival put unit in diagnostics. Found stored error codes 8/2 water inlet problem , 10/2 vent wax motor , 10/1 dispenser electrical , also unit seemed to be over sudsing. Cleared codes and ran test. Two codes resurfaced. Called tech line for assistance. Explained to tech codes and testing. He explained that opening the door during those cycles will trigger the electrical error. Ran additional test and lowered adjustment for rinse aid. Customer stated rinse aid may have been overfilled. Ran empty cycle to clear tub. Tech suggested to Cut back on detergent or try chalk tab style and make sure to run hot water before cycle. Provided . SR#7733951351. Customer will monitor. Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model KBHS109SSS05
Near Salado, TX 76571
Tyler
Job Details: 06/23/2022
Arrived on site for bulb not operating within microwave cavity. Upon arrival confirmed issue. Found coil within bulb broken.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Hewitt, TX 76643
Jonathan M
Job Details: 06/23/2022
Arrived on site for a washing machine that has water level questions. Inspected unit and work area. Because were advised that the unit does not seem to have any kind of fill level modifications on this unit and the customer wanted to know what was going on with her unit. I asked the customer if the unit does fill and complete the cycle and she did advise that the unit does complete cycles. She was primarily concerned about the cleanliness of her clients. Did explain to the customer that this is normal operation for these washers. Ran the unit through diagnostics and did not find any stored error codes. Ran the unit through an auto test and the unit ran as designed. Went over user care guide and the unit is working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WFW70HEBW0
Near Austin, TX 78703
Matthew
Job Details: 06/23/2022
Arrived onsite with second tech to fully diagnose unit and contact customer. Disassembled unit and found punctured pressure hose. Hose had come undone and rubbed against rotor causing fracture. Tub would fill then leak. Replaced the hose and tested. Ran diagnostics and passed. Ran normal load and all passed. Unit is functioning properly. No leaks present at this time. Job complete
We serviced a
GE REFRIGERATOR
Model PSI23MGNABB
Near Georgetown, TX 78628
Lou
Job Details: 06/23/2022
"Arrived on site to inspect refrigerator leaking water. Upon further inspection, the customer had the unit pulled out from the wall and the filter head water lines in a bucket. Customer showed me where they found water puddled on the floor in the garage behind where the unit sits and the damage to the baseboard (photo). I inspected the water line connections and found them corroded and the water line from the filter head to the water source hose was cracked/broken (photo). I removed and replaced the filter head and tested and unit is operating as designed with no water leaks. No water leaks observed at the end of service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WFW9200SQ00
Near Georgetown, TX 78626
Gerry C
Job Details: 06/23/2022
Arrived to inspect leak. I rechecked the chassis and door and found no sources of water leaks. The CX had left the potential leak from the last load and it was determined to be pet mess. No leaks observed during service. Warranty applied.
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW0
Near Round Rock, TX 78665
Wesley
Job Details: 06/23/2022
"Arrived onsite and found unit operating with failed washplate nut. All checks good. New washplate installed and unit operating as designed."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Austin, TX 78704
Scott
Job Details: 06/23/2022
"Arrived on site for oven light out and oven off bye 50 degrees. Found just bulb was missing and oven sensor failed resistance check. Replaced missing bulb and sensor . Ran temp check . All checked normal . No gas leaks detected at time of service. Job complete"
We serviced a
KITCHENAID COOKTOP
Model KCES550HSS00
Near Bastrop, TX 78602
Joe Z
Job Details: 06/23/2022
Arrived onsite for Cooktop not working. Upon arrival test unit and found all burners get warm but not hot. Inspected polarity and only getting 120 to unit. Instructed customer to contact electrician. Job complete
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS01
Near Bastrop, TX 78602
Joe Z
Job Details: 06/23/2022
"Arrived onsite for Nothing Is Working - No Power. Upon arrival,inspected unit. Unit is receiving power. Found user interface is stuck on hour glass. No buttons are responding. Tried rebooting power multiple times and no change. Noticed there is no ventilation in cabinets for double ovens. Recommend that venting will help unit breathe.
We serviced a
WHIRLPOOL WINE COOLER
Model JUW248RWRS11
Near Austin, TX 78733
Luis
Job Details: 06/23/2022
"Arrived on site for no cool. Powered unit on compressor and fans powered on,removed evaporator cover found no frost on evaporator,found oil on evaporator diagnosed a leak in the system,part is not serviceable unit will need to be replaced.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2631PF4A
Near Austin, TX 78733
Luis
Job Details: 06/23/2022
"Arrived on site for cooling complaint. Per customer unit stopped cooling customer had to power cycle unit,unit cooling at time of visit,diagnosed control defective. Replaced main control powered unit on compressor and fans powered on.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSC21C6MFZ05
Near Austin, TX 78731
Luis
Job Details: 06/23/2022
Arrived on site. Replaced freezer door checked door operation good.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near New Braunfels, TX 78132
Andrew
Job Details: 06/23/2022
Arrived on site to test unit for times not consistent on console and lower oven getting a bit too hot. Advised customer to connect unit to WiFi for software updates. Also showed customer on calibration. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near New Braunfels, TX 78130
Andrew
Job Details: 06/23/2022
Arrived on site to test unit for FC evap frosting up. Customer stated evap harnes with fan and thermistors was recently replaced by previous company. Found all functions reading properly. Found drain tube was not secured properly and air gap present. Secured drain tube and applied a bead of caulk to seal air gap. Advised customer to monitor and if issue persists recommend replacing control and UI.
We serviced a
WHIRLPOOL FREEZER
Model WRX735SDHZ04
Near Canyon Lake, TX 78130
Andrew
Job Details: 06/23/2022
Arrived on site to test unit for ice build up in FC. Found door was not closed properly causing air leak. Gaskets are sealing properly. Advised customer to open and close door directly from center to avoid issues. Job complete.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Pflugerville, TX 78660
Cliff
Job Details: 06/22/2022
Arrived on site to replace previously ordered parts for washer. Replaced capacitor and tested unit. All is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW1
Near Pflugerville, TX 78660
Cliff
Job Details: 06/22/2022
Arrived on site to diagnose a washer that is not cycling properly. Found loose wiring connection on capacitor and rewired it properly. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL DRYER
Model MGD6000AW0
Near Granite Shoals, TX 78654
Lou
Job Details: 06/22/2022
"Arrived on site to inspect dryer noises. Upon further inspection, I turned the unit on and could not duplicate the noise. Customer advised after the unit has been on it will begin to make a squeaking noise. I disassembled the unit and found the tension pulley roller seized to the axle and the unit needed to be cleaned (photo). I removed and replaced the four rollers, tension pulley roller and belt and cleaned the roller axles and vacuumed he lint from the unit. Reassembled the unit and tested and unit is operating as designed. No lint observed at the end of service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Pflugerville, TX 78660
Cliff
Job Details: 06/22/2022
Arrived on site to diagnose a range with a hinge making popping sound. Found no failures to unit at this time and 'popping' is just a cam in the hinge going into closed position. No further repairs needed and job is complete.
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Austin, TX 78746
Matthew
Job Details: 06/22/2022
Arrived onsite for lid not latching. Upon inspection found strike failed. Replaced strike and tested. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE254ESS1
Near Austin, TX 78746
Matthew
Job Details: 06/22/2022
"Arrived onsite for dishwasher leaking and not cleaning dishes properly. Upon arrival inspected unit. Removed toe kick for inspection and found insulation saturated. Cleaned water under unit. Ran quick test and confirmed sump motor was leaking.
We serviced a
KITCHENAID DISHWASHER
Model KUDS02FRSS1
Near Austin, TX 78730
Matthew
Job Details: 06/22/2022
Arrived onsite for dishwasher not draining or closing properly. Upon arrival found door needed extremely firm press to close. Once closed the unit would work properly. Disassembled door panel and found latch was rusted and not actuating properly. Replaced latch. Door is locking better. Ran additional test and unit is functioning properly.
We serviced a
SAMSUNG DRYER
Model DV42H520DEF/A3
Near McGregor, TX 76657
Jonathan M
Job Details: 06/22/2022
Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced the element and tested the unit. The unit began to build up a little smoke inside of the drum. Ran test the unit for several more minutes and the smoke started to dissipate and clear out. Did check all electrical connections to make sure that there was no burning wiring anywhere. Everything checked good. I did explain to the customer that the elements do you have a little bit of film covering them and can smoke like that when being used for the first time. Did advise the customer to give the unit a few cycles to get rid of the smell. The unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model EV150NXAN00
Near Kyle, TX 78640
Kevin
Job Details: 06/22/2022
"Arrived on site and found freezer is unplugged and in the garage. Freezer uses R12 refrigerant and the sealed system cannot be converted to a modern refrigerant. Refrigerator cannot be repaired, job complete"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Clifton, TX 76634
Jonathan M
Job Details: 06/22/2022
Arrived on site for an ice machine that is not making ice. Inspected unit and work area. Confirmed the customers complaint ran the unit through a diagnostic test and found the recirculating pump not recirculating water. Found all other functions of the ice machine working properly. Replaced the recirculating pump and tested the unit. Do you know begin to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Kyle, TX 78640
Kevin
Job Details: 06/22/2022
"Arrived on site and inspected refrigerator and found icemaker is leaking. Disassembled freezer and replaced icemaker and cycled properly and is working correctly, job complete"
We serviced a
LG DRYER
Model DLEX3370W
Near Manor, TX 78653
Joe Z
Job Details: 06/22/2022
Arrived onsite for CLOTHES ARE GETTING STUCK OR BURNER CLOTH. Upon arrival inspected unit and all appear normal. After series of questions to Mrs. she said another company has previously been out for same issue and that they replaced drum. Inspected drum and all is good. Noticed vent hose is crushed preventing air flow. Left hose disconnected for customer Could not find anything out of the ordinary that could be burning clothes. Test unit with a load of white towels.could not duplicate the issue. Job complete
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS00
Near Whitney, TX 76692
Jonathan M
Job Details: 06/22/2022
Arrived on site to install previously diagnosed parts. Inspected in and work area. Replaced the external drain pump and tested the unit. Unit began to work and operate as designed. Call complete.
We serviced a
LG REFRIGERATOR
Model LFX31925ST/00
Near Kyle, TX 78640
Kevin
Job Details: 06/22/2022
"Arrived on site and inspected refrigerator and found both sections of refrigerator are 80+ degrees. Icemaker has an obvious short on the wiring harness. Compressor is running but is 126 degrees found open wire harness from control to 3 way valve. 3 way will not move from home position
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW
Near Buda, TX 78610
Scott
Job Details: 06/22/2022
"Arrived on site, replaced control. Ran diagnostics. All checked normal.,left core with mike to give to Lynn . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL DRYER
Model MED7230HW2
Near Mustang Ridge, TX 78610
Scott
Job Details: 06/22/2022
Arrived on site for dead dryer . Found no voltage to unit . Checked and found breaker tripped . Reset breaker ( breaker is a gfi ) . Unit is now operating and heating normally. Didnt find any fault with unit . Did recommend having an electrician look at breaker and outlet . Also if possible swapping gfi breaker with normal on . Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS02
Near Austin, TX 78749
Scott
Job Details: 06/22/2022
Arrived on site for deli shelf falling down . Found left rear shelf bracket broken off liner wall . Called tech line Sr 7733944867. Customer care will reach out to customer . No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS0
Near Austin, TX 78747
Scott
Job Details: 06/22/2022
"Arrived on site , found igniter not pulling proper amps. Unit preheated properly . No gas leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS2
Near Kyle, TX 78640
Kevin
Job Details: 06/22/2022
"Arrived on site and Apartment resident says they experienced F3E0 error code, there is no safe error codes in diagnostics. Connection for sensor and control board are good, sensor is reading good. Replaced sensor and control board To remove any possibility of intermittent issue, shall complete"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Niederwald, TX 78640
Kevin
Job Details: 06/22/2022
"Arrived on site and inspected dryer and found incoming voltage is correct, confirmed heating element is not making contact with housing and shorting. Confirmed dryer is heating properly and airflow is good. Spoke with techline they recommended taking an amp draw on L one while dryer is running and found it is pulling 22 A. This is normal operation. They recommended that homeowner contact builder and have an electrician inspect house wiring and breaker, job complete. 7733941367"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near San Marcos, TX 78666
Andrey
Job Details: 06/22/2022
"Arrived on site to replace previously diagnosed control, evaporator motor,evaporator harness, unit powered on, monitored unit for 10 min, developed a good frost pattern and is not shutting off, unit is running as designed, job complete"
We serviced a
FRIGIDAIRE WASHER
Model FFTW4120SW
Near San Marcos, TX 78666
Andrey
Job Details: 06/22/2022
"Arrived on site to test unit for not advancing in cycle, tested unit found E1 error long fill but water is filling fine, after 5 min tub was still empty, looked behind and found drain hose connected at floor level, recently work was done to the floors and washer drain was connected to water pan drain, connected drain properly, tested unit , unit now running as designed, job complete"
We serviced a
GE MICROWAVE
Model JVM7195SK4SS
Near San Marcos, TX 78666
Andrey
Job Details: 06/22/2022
"Arrived on site to test u it for reheat not working, tested unit found service steam sensor error, got authorization to replace sensor, replaced sensor, customer ran test cycle with food , unit is now running as designed, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ00
Near Leander, TX 78641
Gerry C
Job Details: 06/22/2022
"Arrived to inspect heat on sides of cabinet. I found the unit at around 100 degrees in the sides and verified via thermography. I advised the CX that it is normal operation and it is not an issue. Operational test good, no leaks observed during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Lago Vista, TX 78645
Gerry C
Job Details: 06/22/2022
"Arrived to inspect no cool. I found a pinhole leak at the RC evaporator connection point, caused by the MFG placed thermistor clip. I removed and replaced the evaporator and vacuumed the system and was able to achieve 280 microns, ensuring no vapor within the system. After holding for 15 minutes and no change, I charged with the mfg prescribed refrigerant charge and tested. The unit operated as designed and a thorough check with leak testing solution on all joints, factory and current, yielded no results. Operational test good, no leaks observed during service."
We serviced a
LG REFRIGERATOR
Model LSXS26336V/01
Near Killeen, TX 76543
Tyler
Job Details: 06/22/2022
Arrived on site for refr not cooling/making ice. Upon arrival confirmed complaint. Equalized pressures at 15 H&L sides indicating unit had lost refrigerant. Inspected evap and condenser coils as well as uv drier and compressor but found no evidence of uv dye or visible leaks indicating unit had internal liner leak that cant be accessed or repaired due to inaccessibility.
We serviced a
WHIRLPOOL DRYER
Model MEDB955FC0
Near New Braunfels, TX 78130
Andrey
Job Details: 06/22/2022
"Arrived on site to test unit for not drying clothes and getting to hot, ran vent test and found that it is restricted, unplugged from wall and it passed, advised customer not to run unit until vent has been cleared, running unit could cause costly damage,
We serviced a
WHIRLPOOL WASHER
Model WTW57ESVH0
Near Harker Heights, TX 76548
Tyler
Job Details: 06/22/2022
Arrived on site for washer not turning on unless lid is forced down. Upon arrival conf8rmed issue and found stable power supplied to unit. I then found lid switch rusting and failing to activate. After replacing lid switch I was able to reassemble and tested washer found unit functioning through cycles as designed with no leaks. Call complete
We serviced a
WHIRLPOOL WASHER
Model WTW5550SQ0
Near Georgetown, TX 78626
Kimo
Job Details: 06/22/2022
"Arrived onsite for washer not draining or agitating. Upon inspection I found the capacitor good, the lid switch was good. Upon further inspection I found that the was a item of clothing stuck in the drain pump impellers causing the motor to bind up saying the issue. I removed the item of clothing and removed installed the drain pump and tested unit and and found unit operating as designed. Job complete no leaks."
We serviced a
WHIRLPOOL OVEN
Model n/a
Near Cedar Park, TX 78613
Paul
Job Details: 06/22/2022
Arrived onsite for a wall oven that will not turn on. I found the thermal fuse blown. I used my mini breaker to bypass the thermal fuse and tested the oven. The fan is working as designed and it is heating. I replaced the fuse and the oven works as designed. I showed the customer how to form the door gasket periodically to help heat loss at the fan intake. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS04
Near Leander, TX 78641
Paul
Job Details: 06/22/2022
Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the main control and the UI. I made sure all dispenser functions were working properly. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Georgetown, TX 78633
Paul
Job Details: 06/22/2022
Arrived onsite for a cooktop with burner flame issues. Mr stated the only issue was the back left burner was yellow tipping at times. I looked at the burner and everything looked good and I explained that something foreign was coming out in the flame causing the issue. After running the burner on high for a few minutes the yellow tipping went away and the flame was blue. Call complete.
We serviced a
KITCHENAID MICROWAVE
Model KEHU309SSS06
Near Georgetown, TX 78633
Paul
Job Details: 06/22/2022
Arrived onsite for a microwave with the control panel turning on and counting down but nothing else functions. I found a store F6E0 and F7E0. The unit is not connected to water. I found the microwave light not working. I pulled the oven and tested voltage at the microwave main control and had 120VAC. I tested the unit again after power resetting and the unit is working as designed. I went over power surges and about resetting the breaker with the customer.
We serviced a
WHIRLPOOL COMPACTOR
Model KTTS505ESS0
Near Georgetown, TX 78633
Paul
Job Details: 06/22/2022
Arrived onsite for a compactor that the door will not open and it will not start. I found the unit installed with the cabinet brackets but the brackets were bent. I straightened the brackets enough to remove the screws and get the unit out. I found the gears good but jammed because the gap between the motor and drive gear was not correct. I corrected the gears and tested the unit. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Georgetown, TX 78628
Paul
Job Details: 06/22/2022
Arrived onsite for a dryer with the door not closing properly. The latch and strike need to be replaced. I installed a latch and strike kit and tested the unit. All is working as designed. Call complete.
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA 07
Near Marble Falls, TX 78654
Lou
Job Details: 06/22/2022
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the ice maker. During the process, I removed the ice maker and all ice from the ice box and sealed the air gaps with silicone. Installed the new ice maker and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Pflugerville, TX 78660
Cliff
Job Details: 06/22/2022
Arrived on site to inspect dishwasher after plastic melted on heating element. Found no failures to unit at this time and advised customer on findings. No leaks were found at time of service.
We serviced a
WHIRLPOOL COOKTOP
Model WCE77US0HS
Near Pflugerville, TX 78660
Cliff
Job Details: 06/22/2022
Arrived on site to diagnose a cooktop with a burner not working. Found lf burner not operating and replaced burner and infinite switch. Tested unit and found all is functioning properly at this time.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX335HPS00
Near Austin, TX 78702
Wesley
Job Details: 06/22/2022
"Arrived onsite for icemaker with good production, but needed thorough cleaning and a new filter. Provided thorough cleaning and new filter. Unit is now operating as designed. All checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Austin, TX 78759
David S
Job Details: 06/22/2022
Arrived on site for fridge having water build up in the rc section. I inspected the unit and work area. I found the drain tube clogged with ice. I removed the ice build up and found the drain tube clear. The unit is working as designed. Job complete.
We serviced a
SAMSUNG WASHER
Model WA50R5200AW/US
Near Austin, TX 78759
David S
Job Details: 06/22/2022
"Arrived on site for washing machine taking longer to washer. I inspected Ted the unit and work area. I found and unbalanced error code in diagnostics. I found the inner basket out of round and wobbling. This is causing the unit to go unbalanced and the washer is trying to correct itself, making it run longer.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Georgetown, TX 78626
Kimo
Job Details: 06/22/2022
Arrived onsite for for cooktop with right front burner not heating pans evenly. Upon inspection I found that the burner head was not sitting leveled. I adjusted the head to get it as leveled as I could (see pix). Tested unit and found unit operating as designed. Job complete.
We serviced a
SAMSUNG DRYER
Model DV448AEP/XAA
Near Austin, TX 78738
Justin
Job Details: 06/22/2022
"Arrived on site for a dryer running and stopping shortly after it starts. Upon arrival the customer stated the unit has now been working the past several days. I tested the unit and let it run for 20 minutes and found it never shut off. I also checked airflow with the vent on and off. I found the airflow poor, and I found the unit running as designed. I informed the customer of my findings. Call complete."
We serviced a
WHIRLPOOL DRYER
Model WED6620HW1
Near Spicewood, TX 78669
Justin
Job Details: 06/22/2022
Arrived on site to install previously diagnosed parts. I installed the console and then test the unit. I loaded the dryer with a wet towel and let it run for 15 min. I found the unit no longer throwing the error code. The unit is now working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506ESS01
Near Spicewood, TX 78669
Justin
Job Details: 06/22/2022
Arrived on site to install previously diagnosed parts. I installed all LED modules. The unit is now as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Lakeway, TX 78738
Justin
Job Details: 06/22/2022
"Arrived on site to install previously diagnosed parts, and upon removing the old capacitor I found it badly leaking. I replaced the cap and then ran a test cycle. I found the unit now working as designed. Call complete."
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Austin, TX 78734
Justin
Job Details: 06/22/2022
"Arrived on site for a washing machine that quit right before the spin and began making a loud electronic noise. Upon arrival the unit was unplugged. As soon as I plugged the unit in an abnormal hum from the drain pump began. I was able to put the unit into diagnostics mode and found stored error codes F7E0 for loss of power, F9E1 for drain pump problem, F2E1 for stuck key. I cleared the error codes. I then ran each component individually and found the drain pump not working, but humming excessively loud. I gained access to the bottom of the unit and found significant gearcase oil indicating a failing gearcase. I then checked voltage going to the drain pump and found it good. I then ohmd out the drain pump and found it read 21.7 which is out of range indicating a failed drain pump. I gained access to the control and found no burnout or visibly failure. In order to repair the unit it will need a new drain pump, gearcase, and slider
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Austin, TX 78738
Justin
Job Details: 06/22/2022
Arrived on site to install previously diagnosed parts. I installed the ice maker and then tested the unit. The unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV05
Near Austin, TX 78747
Scott
Job Details: 06/22/2022
"Arrived on site ,replaced right fresh food door gasket . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIDM00
Near Austin, TX 78726
Matthew
Job Details: 06/22/2022
Arrived onsite for refrigerator not dispensing ice. Upon arrival inspected unit. Found auger motor not energizing. Replaced motor and tested. Unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Kyle, TX 78640
Kevin
Job Details: 06/22/2022
"Arrived on site and inspected washer and found it is unplugged, and full of water. After reconnecting to power drain pump is Getting power and making noise but not removing water. Removed water with shop vac and disassembled drain pump and did not find any pocket debris or issues. Replaced drain pump and reassembled washer and it will now drain properly, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Kyle, TX 78640
Kevin
Job Details: 06/22/2022
"Arrived on site and found no ice production, found icemaker motor is not cycling. After replacing icemaker found valves actuator when icemaker cycles but there is no water entering icemaker. Removed filter and added a bypass to filter head and it will now give water to icemaker. Customer does not have a new filter on hand. Replaced filter head that comes with a bypass and it will now give water to icemaker properly. If Customer has any further issues order Ice bin."
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS1
Near New Braunfels, TX 78130
Andrey
Job Details: 06/22/2022
"Arrived on site to test unit for burner too hot, tested unit found FL burner running only on HI, replaced infinite switch, tested unit u it now running as designed,job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near New Braunfels, TX 78132
Andrew
Job Details: 06/22/2022
Arrived on site to test unit for not cooling. Customer stated he unplugged unit for a few minutes and plugged back in and has been working since. Ran diagnostics and verified all components working as designed. No issues currently present. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED96HEAU0
Near New Braunfels, TX 78132
Andrew
Job Details: 06/22/2022
"Arrived on site to test unit for squeaking. Found rollers and idler were seized. Replaced rollers, idler and belt. Tested unit, unit now working as designed. Clean interior of unit of lint build up.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Canyon Lake, TX 78133
Andrew
Job Details: 06/22/2022
"Arrived on site to test unit for not cooling in FC. Found evap frosted up. Per service pointer W11329116C replaced evap cover and control kit(control and UI). Tested unit, unit now working as designed. No leaks detected.
We serviced a
JENN-AIR OVEN
Model JGRP430HL00
Near Austin, TX 78735
Leonardo
Job Details: 06/22/2022
Arrived on site to replace front door and hinges. Replaced all parts test unit and unit test good job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Austin, TX 78732
Luis
Job Details: 06/22/2022
"Arrived on site for no cool. Powered unit on compressor attempting to power on then shuts off,installed a new starter powered unit on compressor powered on. ; used 1 8201786 (Start device) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Austin, TX 78732
Luis
Job Details: 06/22/2022
"Arrived on site for not dispensing water. Diagnosed high water pressure,attempted to shut off water from shut off water valve,valve defective and not shutting off,turned off water from street,replaced waterline and installed reducer valve. Turned water back on at street tested water dispenser unit working as designed. Customer will need shut off valve replaced."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIHV01
Near Manor, TX 78653
Joe Z
Job Details: 06/22/2022
Arrived on-site to install previously diagnosed parts. Found that the weld on the top hinge was broken causing pin to raise and allowing door to slide off. Replaced hinge and test door. Door opens mid closes correctly. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78731
Luis
Job Details: 06/22/2022
"Arrived on site for ice build up on fresh food evaporator. Replaced evap fan motor that includes new thermistor,per service pointer replaced drip pan,secured thermistor to correct location on suction line using foil tape and a zip tie,secured evaporator to liner wall using clamps and zip ties,secured cover with 4 screws.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Manor, TX 78653
Joe Z
Job Details: 06/22/2022
"Arrived onsite for NOT WASHING, NOT COMING ON OR RUNNING. Upon arrival tenant mentioned that unit is operating,but just shakes me leaves clothes wet. Ran diagnostics and did not get error codes. Ran a drain and spin cycle and got a little more shake than normal. Found right front leg was not leveled. Adjusted the right front leg and test unit again. Ran an auto test unit operates as designed. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Killeen, TX 76549
Tyler
Job Details: 06/22/2022
Arrived on site for washer making loud noise/taking to long to wash. Upon arrival confirmed issue. Found no errors in diagnostics. After further testing I inlet valve ohming out of range on cold side and found oil leaked from gearcase into tub (staining customers cloths) and around splutch and motor. Interior of motor windings are rusted from unit leak. Couldnt removed washplate due to oil and rust. Will need office to get autho to complete repairs before rescheduling and availability of parts is known.; ordrng 1 W10834890 (Washplate) and 1 W10427633 (Shield) and 1 W10006487 (Motor) and 1 W10396887 (Hub)
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FTMK02
Near Austin, TX 78737
Luis
Job Details: 06/22/2022
"Arrived on site for water leaking. Checked freezer drain clear no obstruction or ice in drain tube,removed grill cover checked drain pan no leaks or cracks had water dispenser run no leaks from tubing,found water build up in freezer gasket. Diagnosed insulation void in door liner causing moisture build up and leak from freezer door also found fresh food gas,eta damaged magnet strip exposed and falling out of gasket unit will need both doors. ; ordrng 1 2326212SB (Freezer door) and 1 2307198S (Fresh food door)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS03
Near Round Rock, TX 78681
Jonathan S
Job Details: 06/22/2022
Arrived on site for refrigerator not cooling in RC. Inspected unit and work area. Found RC evaporator having ice buildup. Performed diagnostics mode and tested defrost operation and found unit defrosting. Tested RC defrost sensor and found failed circuit. Will need to defrost unit and replace evaporator panel assembly. Spoke with customer on defrosting unit 24 hours before return service. Schedule return for Wednesday the 29th;
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Round Rock, TX 78664
Jonathan S
Job Details: 06/22/2022
Arrived on site for dishwasher having damaged tub. Inspected unit and work area. Found unit not yet installed due to top of tub damaged and would leak if attempted to use. Will need to replace tub assembly. Inspected all other components and found no damages. Found no ETA available on part. Office to schedule return when ETA is available.; ordrng 1 W11409866 (Tub)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Marble Falls, TX 78654
Lou
Job Details: 06/22/2022
"Had to re#order parts due to not being sent with previous parts prescreened/ordered. Ordering the RC evap motor harness, UI, RC evap drip pan kit, PARTS RESEARCH-SHIMS, and permagum. Office to schedule return service.; ordrng 1 W11387384 (UI) and 1 W11087438 (RC evap motor harness) and 1 W11457241 (Drip pan kit) and 4 PARTSRESEARCH (SHIMS)s and 1 212643 (Permagum)"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Round Rock, TX 78665
Jonathan S
Job Details: 06/22/2022
"Arrived on site to install previous diagnosed parts. Removed power cord and control, installed new. Performed diagnostics mode and check model and serial configuration. Powered unit off and installed new UI. Performed diagnostics mode and ran test cycle and found pop sound from control. Found circuit four drain pump failed. Found break in lower harness. Will need to replace lower harness with control and possibly drain pump. Office to schedule return when ETA is available on parts. ; ordrng 1 W11419171 (Control) and 1 W11130936 (Lower harness) and 1 W11263349 (Drain pump) and 1 W10006482 (Rotor) and 1 W10006483 (Stator) and 1 W10905022 (Clutch) and 1 W11185701 (Drive assembly)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM02
Near Round Rock, TX 78665
Jonathan S
Job Details: 06/22/2022
"Arrived on site for refrigerator ice maker leaking water. Inspected unit and work area. Advanced ice maker cycle and found ice maker mold separating frost face. Will need to replace ice maker to repair. Removed failed ice maker and installed new. Assembled unit and monitored cycle. All tested good, no water leaks detected during service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Lago Vista, TX 78645
Gerry C
Job Details: 06/22/2022
"Arrived to inspect non-operation. I found the control panel had bubbled and allowed moisture to enter the UI and cause a failure. Office to order console and ui. No leaks observed during service. ; ordrng 1 W11460908 (Console, BK) and 1 W11460962 (Panel, UI)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYS6
Near Temple, TX 76502
Kimo
Job Details: 06/22/2022
Arrived onsite for DW with no power. Upon inspection I found that the wiring nuts in the junction box had cam loos. I corrected this and put unit in diag mode and found F7 e1 heater not coming on stored. I tested heater thought the harness at the control and found that it tested good. Which leads me to think that the control may be failing. I am ordering 1x control and returning with heating element.I also noticed that there was way too much suds during diag cycle so I adjusted the rinse aid down and advised customer to use less diagnostics. Office to reschedule ; ordrng 1 W10804121 (CNTRL-ELEC)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Marion, TX 78124
Andrey
Job Details: 06/22/2022
"Arrived on site to test unit for water drip from ice maker, tested unit found ice maker over filling with water and leaking out on left side, customer stated that sometimes it leak and then it doesnt, inspected ice cubes and found some normal and some still in full line not broken up do to thickness,since this issue is intermittent and numerous amount of parts have been replaced, called tech line and presented my findings do construction in the area recommended installing pressure regulator, tech line agreed SR#7733948057, ordering pressure regulator and pex line, office to reschedule ; ordrng 1 W10786952 (Pressure regulator) and 1 8212547RP (Water line)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QTS02
Near Austin, TX 78704
Wesley
Job Details: 06/22/2022
Arrived onsite for paddles worn and not responsive and ice door motor failure; ordrng 2 W10133603 (Pad kit)s
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Smithville, TX 78957
Joe Z
Job Details: 06/22/2022
"Arrived onsite for NOT FUNCTIONING ANYMORE. BUZZING CONSTANTLY, DOESNT SPIN OUT THE CLOTHES OR COMPLETES CYCLES.. upon arrival test unit and as soon as unit is plugged drain pump buzzes. Need to replace drain pump. Replaced drain pump and drain pump now activates. Tested unit and flow of water did not sound correct. Inspected drain hose and drain hose is faulty. Need to replace drain hose. Ordering drain hose to complete the job. Office to reschedule ; ordrng 1 W11244231 (Drain hose)"
We serviced a
WHIRLPOOL DRYER
Model LDE482
Near Austin, TX 78750
Matthew
Job Details: 06/22/2022
Arrived onsite for dryer making noise after repair. Upon arrival found blower wheel moving freely. Assembly was missing retainer clip but also blower was warped where it sits on the motor shaft. ordrng 1 Y303836 (Blower)
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NS11B
Near Killeen, TX 76549
Tyler
Job Details: 06/22/2022
Arrived on site for dishwasher not finishing cycles and continuously running. Upon arrival confirmed issue. Found polarity to unit showed an opened ground connection leading to new control failing. Installed new control and informed customer to run cycle with extension cord to another outlet (pre checked for proper polarity and connection). Informed customer an electrician would be needed to repair outlet under sink to dishwasher. Unit functioning as designed. Call complete ; ordrng 1 Cnote (Need findings of electrian needed for dishwasher outlet)
We serviced a
WHIRLPOOL COOKTOP
Model KCGD500GSS00
Near Austin, TX 78734
Leonardo
Job Details: 06/22/2022
Arrived on site to test unit for fan knob shows off when on low. Ordering new knob for fan will drop off at the door. Office to reschedule ; ordrng 1 W11084044 (Fan Knob)
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Killeen, TX 76549
Tyler
Job Details: 06/22/2022
Arrived on site for dryer not starting after being powered on. Upon arrival confirmed issue but found no errors in diagnostics. I then tested power supply and found no failures. Disassembled unit and found thermal fuse broken due to possible clogged venting within home. Informed customer dryer vent cleaning would be needed. Rescheduled customer for 6/30/22 to complete repairs with thermal fuse. ; ordrng 1 W10909685 (Fuse) and 1 Venttestkit (Vent test kit)
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Austin, TX 78746
Matthew
Job Details: 06/22/2022
"Arrived onsite for refrigerator not making ice since last repair. On arrival found about 2 batches of ice in bucket. Ran test on emitter and receiver, switches, ice harvest and fill test. All checked good. Called tech line for assistance. Ran through test and confirmed components are functioning properly. Ice maker is harvesting and unit is filling. Tech stated there Could potentially be an issue with the main control. Customer would need to allow a full 24 hrs without use and record the amount of ice produced. Depending on level of ice after 24 hrs without use may suggest loss of voltage from main control. Provided SR#7733942209. Customer will need to monitor. Left control locked so that dispenser is not used at this time. No way to test intermittency, do to all test passing during visit.
We serviced a
WHIRLPOOL DRYER
Model GEW9200LW0
Near Kyle, TX 78640
Kevin
Job Details: 06/22/2022
Arrived on site and inspected dryer and found it is running but not heating. Disassembled dryer and found all components checked good but there is no voltage coming from control board only from motor. Control board will need to be rebuilt in order to correct issue. Also found airflow is showing blocked. Recommend that homeowner havent been to the exterior cLeared/clean before dryer is used again once control board has been rebuilt; ordrng 1 Controlboard (Rebuild)
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Buda, TX 78610
Kevin
Job Details: 06/22/2022
"Arrived on site and found save error codes F13, f11, f24. Washer is outside, RV service center associate up to water and power but there is no drain connection. Ran a diagnostic cycle and when washer gets to C3 It drains the water and keeps draining. Replaced pressure switch and ensured pressure hose was clear. Washer will still not pass C3. Will need to bring back door switch and controls. 7733883571; ordrng 1 W11367297 (Control panel) and 1 W11574590 (Control board) and 1 W11035628 (Door latch)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Austin, TX 78747
Scott
Job Details: 06/22/2022
"Arrived on site , replaced timer , control , and temp switch . Set dryer on sensor dry . Ran temp checks at same time . Ran dryer 15 min with and with out vent on , still repeating same problem . Called tech line , they recommended replacing main harness also ordering sensor Set return 6/30; ordrng 1 W10640709 (Main harness) and 1 W10681051 (Sensor)"
We serviced a
WHIRLPOOL OVEN
Model KMBP100ESS03
Near San Marcos, TX 78666
Andrey
Job Details: 06/22/2022
"Arrived on site to test unit for not heating properly, tested unit found a connection on to control has fall out do to a broken retainer clip and temp sensor pinched, found that unit is not receiving proper voltage, wired to a 120VAC Circuit, unit has all functions but the grill element will not engage due to incorrect voltage, replaced control and temp sensor as precautionary, advised customer to contact electrician to resolve issue, job complete ; ordrng 1 W11398764 (Filter)"