Arrived on spoke for dryer needing wp3387747 element. On arrival confirmed issue and installed part. Found dryer working as designed. Call complete

"Arrived on site to test for not complete cycle, tested unit found water valve not opening all the way , replaced valve and tested, flow is now good, if issues return then a control will need to be replaced, no leaks detected job complete installed W11210463"

"Arrived on site for unit not draining. Upon arrival, customer stated they cancelled service and bought new unit. Verified MS is different. Service no longer needed"

"Arrived on site for ice machine not making ice. On arrival confirmed issue and found recirc pump had failed. Replaced pump w11542867 and found unit working as designed with no leaks, call complete"

Arrived on site to test unit for ice maker over flowing and leaking. Found pressure valve had failed causing leak. Recommend valves and regulator. Scheduled for 5/21.; ordrng 1 W10786952 (Pressure valve) and 1 8212547RP (Water line kit)

"Arrived on site to install previously ordered parts. Upon arrival, found that a floor separator has been installed between laundry closet and living area. Will need assistance of 2nd man to lift entire stacked unit up and over. Ordering 2nd man office to reschedule ; O-emld tckt"

Arrived on site to install new inlet valve to resolve dripping valve. Installed the new valve and tested for leaks. Found no leaks present and unit is working as designed. Parts used - W11434044.

"Arrived on site to test unit for roller issues, tested unit found front roller was lowered to low causing it to drag on the floor, adjusted roller and tested unit is now running as designed job complete no parts installed"

"Arrived on site to test unit for tripping breaker, tested unit found it mis wired and causing the breaker to tripping, corrected wiring and tested unit us now running as designed, called safety to document, SR# 7741533654, no further repairs needed, job complete no parts installed"

Arrived on site to install door with dent. I installed the RC door and name plate. The unit is operating as designed with no water leaks observed during service. LW10912313 W11223753 no one on site to sign

Arrived on site to replace door with dent. I replaced the door and name plate. The unit is now operating as designed. No water leaks observed during service. LW10912313 W11223753 No one on site to sign

"Arrived on site , replaced fresh food door and badge LW10912313, W11223753. Nomwater leaks detected at time of service job complete"

Arrived onsite to replace damaged RC door. Took before and after pics. Job complete

Arrived on-site to install ordered parts. Installed door(lw10912313) and namsplate(w11223753) took a picture. Nobody available to sign

Arrived on site with gasket ordered. Replaced door gasket. Ran diagnsotics and found f8e4 and fae2. Replaced vent as it appears to have streaks under. Ran automatic test cycle. No leaks. Call complete. W11483553

Arrived onsite for unit not cooling properly. Found evaporator fan motor failure and clogged drain line. Replaced fan motor and cleared line. Unit is now functioning properly. Job complete

Arrived on site to test unit for noise. Found belt was slipping. Replaced belt(WPW10006384) and splutch(W10721967). Unit is now working s designed. Owner not present for signature. Job complete.

"WFES3030RS0 Arrived on site for a range tripping breaker. On arrival client verified range tripping breaker. I replaced control board, bake, and broil element. I removed ground wire preheated to five hundred degrees temperature reached without tripping breaker. I rewired ground back on and preheated to five hundred degrees temperature reached without tripping breaker. I checked polarity and voltage readings were correct product works as it's designed. I recommend client to contact home builder if it happens again Calling whirlpool safety Sr # 7741529331"

"Arrived on site to test unit for banging noise. Upon arrival customer stated this unit has always been loud and made noise. Presented video of the noises, informed customer the noises that were recorded were normal operational sounds. Whenever unit shifts and starts agitation/spin noises will occurs from the slider shifting. Ran a diagnostic cycle, all components are properly engaging and no irregular noises present during service. Unit is running as designed, no leaks detected, no parts installed, job complete."

Arrived onsite to inspect washer continuously running on draining upon further inspection replaced control W11607637 ran calibration & test cycles unit is working as designed no leaks observed during service sp-w11766193-special project s153eb

Arrived on site for continued temperature issues. Customer states that every couple of days cools correctly then does not. Noticed that unplugging and restoring power fixes issues every couple of days. Replaced control W11035752. Unit is currently operating as designed. Job complete

"Arrived on site to replaced previously diagnosed part. Upon arrival replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a diagnostic cycle with all components properly engaging. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site and replaced control(W11034363), harness(W11126268) and pump(W11542867). Unit is now working as designed. Job complete."

"Arrived on site to test unit for not draining and leaking. Upon arrival customer stated unit stopped draining, then water started to leak from behind the door. Tested unit, drain pump energized but impeller was not spinning. Removed all debris from the drain pump area and replaced pump (WPW10348269), drain pump is now working properly but still no water removed from tub. Found check valve in the drain hose is not opening. Replaced drain hose (WPW10545278) and secondary drain hose (8269144A), tested unit, unit is now draining properly. Ran a test cycle, all components are properly engaging and unit is now running as designed, no leaks detected, job complete."

"WED5800BC0 Arrived on site for a dryer with panel issues. On arrival there was nothing wrong with the panel no power issues. Further inspection I found a bad pully ,rollers,and a belt uploaded loaded photo. I replaced repair kit and I tested product works as it's designed ."

WED8127LC2 Arrived on site for a dryer making nosies. On arrival verified sounds took dryer apart and found drum damaged scraping on bulk head uploadedphotos. I ordered drum and bulk head returning parts just in case. Office to reschedule client for soonest availability .; ordrng 1 W10545923 (Assembly drum) and 1 W11162467 (Bulkhead)

Arrived on-site for unit not dispensing ice or water. I found the unit is dispensing ice and water. No parts used nobody available to sign.

Arrived onsite to inspect washer continuously running on draining upon further inspection replaced control W11607637 ran calibration & test cycles unit is working as designed no leaks observed during service sp-w11766193-special project s153eb

Arrived onsite to inspect washer continuously running on draining upon further inspection replaced control W11607637 ran calibration & test cycles unit is working as designed no leaks observed during service sp-w11766193-special project s153eb

"Arrived on site. Diagnosed a defective drain pump,replaced drain pump tan water through system water drained checked connections no leaks unit passed all diagnostic test. W11539855"

"Arrived on site to inspect the unit for a damaged front panel. Found damage on the left side of the panel. Replaced the front panel, tested the unit, and confirmed it is operating properly. Job complete. No one here to sign"

Arrived onsite for condensation in the fridge and found a misformed seal and significant air gap. Heat treated to mold the shape correctly. Unit is now operating properly. No parts.

"Arrived on site to test unit for pump not disengaging, tested unit found as soon as you plug unit in the pump engaging and not coming off, found no issues with harness or pressure tube, replaced control per service pointer and calibrated unit, unit is now running as designed no leaks detected job complete installed W11607637"

"Arrived on site to inspect refrigerator leaking and light out in freezer. Upon further inspection, I found that the drain was frozen and allowing water to accumulate in the freezer section. I found that the refrigerator is very unlevel and leaning to the left due to a floor that is not flat. This is causing the water to pool to the left and drain properly and then freezing. I notified the customer that the floor needs to be even so the refrigerator can sit evenly. I found that the condenser was full of lint and dust and this caused the front divider to become very hot. I verified that the fans are operating as designed. I found that the freezer light is out. I defrosted the drain and removed the ice and the customer will get the floor fixed and level. I am ordering the led and scheduling return service for 5/21. No water leaks observed at the end of service W11602886 Signature did not save ; ordrng 1 W11602886 (Led)"

Arrived on site for continued issues of scrapping noise when door is opened . Too video of issue and sent to Rob from Techline. He said that some rubbing noise will be normal but said to proceed with door replacement which includes seal. SR# 7741568591. Replaced door W10782265. Having same issue . Called Techline again and spoke to David. Was told issue is Cosmetic not affecting operation. Recommended for customer to Call customer service if need to.

"Arrived on site for washer stuck in a flood mode. on arrival confirmed failure and found f3e1 in diagnostics. I then verified that the drain pump is at twenty ohms as designed. I did not have the control board at time of visit due to it being an ex part and we'll need office to reschedule with customer once availability, if part is known. ordering W11608056 control; O-emld tckt"

"Arrived on site for washer not starting cycle and flashing ui. Customer had video, ran diagnostics got 3-1 error code . Ran diagnostics all checked normal. . Replaced control and lower harness . Ran calibration diagnostics test wash and ran normal load cycle till unit filled and started to agitating. No water leaks detected at time of service. Job complete"

"Arrived on site for a washing machine that is leaking water during operation. Inspected unit and work area. The customer advised that the washing machine works just fine, but that she is getting a pool of water in front of her watching machine after every load. I disassembled the unit and ran the unit through a wash cycle. I found the water leaking from the drain pump that sits on top of the motor. It appeared to have a small crack in it causing the leak. Ordering the drain pump and rescheduled the customer to 5/21.; ordrng 1 WP3363394 (Drain pump)"

Arrived on site to inspect unit for not reaching the correct temperature. Preheated the unit to 350?F to verify operation. Found the average temperature to be 357?F when set to 350?F. Unit is operating within acceptable parameters. Job complete.

Arrived onsite to inspect refrigerator dispenser water coming out slow upon further inspection found bad filter wrong brand also replaced reservoir & valve Wp12956202 67006322 advised customer on filter for her model she is ordering a new one tested unit water dispenser unit is working as designed no leaks observed during service

"Arrived on site to diagnose ice machine producing small pieces of ice again. Examined unit and watched it fill. Found unit is again not filling to the max line, and does have good flow / not timing out. Even when running cleaning at startup it does not fully fill either. Found all other functions are working properly, but this issue has happened several times on this unit and had recirc pumps replaced. I called tech line to see if they had any recommendations, SR7741132394. Tech line recommended replacement of the pump harness due to potential pin or wiring issue. I replaced the harness and no difference was made. The only other part in the track is the control. Set return visit for 5/21, to replace control and recirc pump at the same time. ; schdld next appmnt for 5/21 WED !"

"Arrived on site microwave making humming noise when in use. Upon arrival, noise does not occur all the time but does appear longer when in use. Sounds like noise is coming from wheels on the ring assembly. Ordering W11110134 ring, W11179756 shaft, W11676353 cover motor and W10911403 turn motor. Office to reschedule ; ordrng 1 W11110134 (Ring) and 1 W11179756 (Shaft) and 1 W11676353 (Cover motor) and 1 W10911403 (Turn motor)"

"MVW4505MW1 Arrived on site for a washer going from sensing to done . On arrival client stated issue i ran diagnostic and found error code F7E1. A few parts have failed I had to replace control, actuator, and capacitor. I calibrated and tested product works as it's designed no water leaks visible from main water supply."

"Arrived on site to diagnose dishwasher that was not draining. Customer said they have had another instance where water was left in the unit after a wash. On arrival i did find some standing water in the unit. I hit the cancel button and water drained out with no issues. Ran diagnostics and found NO error codes present. Unit proceeded to run through diagnostics with no issues and complete all tests. Checked circuit and found only DW on the circuit. I removed the drain pump and checked for debris and found no debris in the drain pump either. Could not verify a cause of failure. I requested the customer run the unit and monitor it to see if it stops prematurely, and to check once it's unloaded to see if its taking on water. Customer will follow up with details if issue repeats. No parts replaced at this time."

Arrived on site for water coming out of door slowly. I removed filter and tested and it was still slowly access valve and found water to valve is good. Replaced dual valve. Verified operarion. Call complete

"Arrived on site to diagnose unit for not washing properly. Tested unit and found error code F4E3 wash motor failure. Verified that the unit fills with sufficient water, but the wash motor is not circulating. Checked voltage to the motor and found correct voltage present. Replaced sump and motor assembly. Retested unit and confirmed it is now operating as designed. Job complete."

Arrived on site for refrigerator leaking. No evidence of water in refrigerator. No ice build up in freezer. Removed back panel. No signs of leaks from water valve. Found fill tube was not properly inserted and tightened where it enters freezer. Set fill tube clamp. Reset into position. Cycled icemaker and verified no leaks. Call complete. Vacant apt

"Arrived on site for a refrigerator that is not cooling. Inspected unit and work area. The customer explained that the unit was making some odd sounds like it was trying to start, but was unable to. She stated that sometimes the compressor does run, but that it doesn't run for very long and then it stops. I gained access to the compressor area and found the compressor hot to touch. I found the start device had failed. I replaced the start device and found the compressor start to run and operate. I checked the condenser coils and found the condenser coils had not been cleaned in some time due to 2 inches of lint buildup on three levels of condenser coils. I removed the lint buildup and found the unit begin to cool and operate as designed. I did advise the customer to call back if any other issues persist. Call complete. WPW10189190."

Arrived on site for unit not turning on. Checked voltage had proper voltage. Inspected thermal fuse found fuse blown. Replaced fuse and tested unit is now functioning properly and as designed to job completed

"Arrived on site to diagnose unit for not starting. Attempted to start a normal cycle, but the start button was unresponsive. Found a faulty control board. Replaced the control board, tested the unit, and confirmed it starts and operates properly. Unit is working as designed. Job complete."

Arrived on site to test unit for leaking. Found watery is washing and leaking over tub lip. Ordering hinges and recommending door gasket replacement. Office to reschedule. ; ordrng 1 W10909089 (Lower door seal) and 1 W11612302 (LH hinge) and 1 W11612303 (RH hinge)

"Arrived on site to diagnose unit for a leak. Tested the unit by starting a normal cycle and found water leaking from the wash motor. Removed the sump and motor, and found the motor was damaged. Replaced the sump and motor. Tested the unit and confirmed it is operating properly with no leaks present at this time."

Arrived on site with 2nd man JK. Gained access to water pressure sensor and control. Found pressure switch harness harness was not connected at control. connected harness and test unit. Unit is operating as designed. No leaks present. Job complete

"Arrived on site for unit not powering on. Upon arrival, found unit unplugged. Plugged unit back and tested for heat. Ran for 30 minutes with no issues. Called construction manager and stated the contractors who installed the unit did not have correct power cord and gave up on the repair. Proceeded to inspect terminal block and found terminal block broken in half, harness neutral in front of terminal and bridge strap not removed from the ground to neutral. Removed bridge strap. Ordering W11696065 wire harness. Customer agreed to reschedule May 20th. No one available to sign ; schdld next appmnt for 5/20 TUE !"

Arrived on site to test unit for unit not washing. Test unit and found unit filing with water but not washing. Checked voltage at motor and motor getting correct voltage. Replaced sump and motor test unit and unit test good job complete.

Arrived on site for refrigerator with several LEDs out. Used updated LED kit and replaced all modules with the 3 point modules. Verified proper operation. Parts used - W11683244.

"Arrived on site for dryer not drying, takes a bunch of cycles for clothes to dry. Found heating element is not turning on, removed back panel. Found thermalmfuse good, thermostat and heater good. Found hi limited was bad. Replaced hi limited switch. Verified operation. Advised customer to have vents cleaned. It is restricted. Call complete. 279816"

641-777-2375 tenant. Arrived on site. Unit not powering on diagnosed unit will need a drain pump unable to pull unit out due to install owner will have base boards removed. ; O-emld tckt

"Arrived on site for dishwasher leaking. Customer says it just pours out the bottom, found sump broken off at the diverter valve. Replaced sump%motor assembly. Diagnostics shows f9e2. Since diverter was broken off. Automatic test completed. No leaks. Call complete. W11613480"

WRS321SDHZ08 Arrived on site for a refrigerator not cooling in RC and FC . On arrival I verified issue icebuild up I uploaded photos. I removed all ice and I found a wire from the heater was disconnected i connected it back also evaporator fan was not functioning as it should. I replaced evaporator motor and tested product works as it's designed no water leaks visible from main water supply.

"Arrived on site to test unit for grinding noise during spin. Upon arrival customer presented video of the issue, sounding like a loose rotor. Inspected rotor and found bolt has backed out causing rotor to rub on the stator. Added thread lock and secured bolt. Ran a high spin speed, noise has been eliminated. Ran a diagnostic cycle, all components are properly engaging and unit is now running as designed, no leaks detected, no parts installed, job complete."

Arrived on site for unit not cooling. Inspected unit found not cooling both compartments. Checked amp draw found 6.5 at compressor unit is kicking out on overload. Unit will need compressor replacement. Ordering parts for sealed system repair will need 2hrs for repair. Office to reschedule ; ordrng 1 W11580057 (Compressor) and 1 W11506635 (Access valve) and 1 WPW10143759 (Dyer drier)

Arrived onsite for unit not turning on. Unstacked and disassembled. Found power button not responding. Replaced console. Tested and unit is now functioning properly. Job complete

"Arrived on site to test unit for not producing ice, tested unit found ice maker stuck mid cycle and not responding to diagnostics, replaced ice maker it cycled once and did not fill with water and will not respond to any further diagnostics, ice maker is no longer receiving voltage, recommend replacing control and condenser motor is making a intermittent rattling noise,installed W10884390, ordering parts rescheduled for 5/21; ordrng 1 WPW10317076 (Control) and 1 W11613295 (Condenser motor)"

"Arrived on site for not dispensing water. Diagnosed frozen water line due to air leaking between fan scroll and air tower, defrosted lines added sealer to gaps test water dispenser passed, ran icemaker test passed. 212643; used 1 212643 (Sealer) from stock"

"Arrived on site to inspect unit for a damaged console. Tested the unit and found the display was not working and the console was damaged on the left side. Replaced the console, tested the unit, and confirmed it is functioning properly. Job complete."

Arrived onsite and replaced infinite switch for the left front burner to repair. W11129442. All checks good. Unit is now operating as designed.

"NTW4516FW3 Arrived on site for a washer not washing clothes . On arrival client wasn't home he spoke with me through door camera and allowed me access to his home . Client stated that clothes would be wet after spin and that it was making nosies. I made access to home and ran diagnostic and no error codes showed up I tested suspension and they have failed I ran washer in test mode and I heard sounds. I replaced suspension,actuator, and splutch I inspected gearcase no oil leaks part looked good I calibrated and still heard sounds. I checked motor and seen it was sticking. I will be ordering motor and belt returning parts just in case. No water leaks visible from main water supply also client wanted to schedule for 5/22/25.; ordrng 1 W10890624 (Motor) and 1 W11239857 (Belt)"

"WDP540HAMZ4 Arrived on site for a dishwasher not washing. On arrival I ran diagnostic and found error codes F4E3, F7E1, and F5E1 heater isn't heating anymore motor pump has failed and door lock is not locking. I have ordered parts that are needed to fix issues and returning parts will be needed. Client didn't sign ; ordrng 1 WPW10653840 (Lock) and 1 W10518394 (Heater)"

Arrived on site. Washer was having the issue described in ticket however was not the model and serial stated in the ticket. Different washer.

"Arrived on site to replace previously diagnosed FC door, handle and screws, replaced and tested unit is now running as designed no leaks detected job complete installed W10045125, W11449276, W11436981"

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the lower harness, splutch assembly, and belt. I tested the unit and family unit began to work and operate as designed. Call complete. WPW10006384, W10721967, and W11643701."

"Arrived on site for a washing machine that is not draining. Inspected unit and work area. Upon entry, I found water inside of the basket and the unit not attempting to drain. I jumped underneath and found the drain pump civer had gotten knocked loose and had removed thenwire from the connector. I fixed the wiring to the drain pump and tested the unit. The unit began to work and operate as designed. Call complete. No parts were installed"

Dispatched serial number and model number are not the real model and serial number. Customer will need to contact third party warranty to reschedule visit with proper serial and model number

"Arrived on site for a dryer that is taking a long time to dry clothes and is popping up with a check vent error message. I ran the unit through diagnostics and found an F3 E3 (inlet thermistor open or shorted) error code. I gained access to the control and checked resistances on the inlet and outlet thermistors. I found the inlet thermistor reading 57.5k ohms (70 degres farenheit) and the outlet thermistor reading 11.95k ohms (70 degrees fahrenheit) indicating both were within range. I called Whirlpool Techline and spoke to Edwin SR# 7741574011. He advised that the error code was indicating poor airflow movement indicating a venting issue. I tested the dryer and checked the vent outside. I found what appeared to be poor airflow coming out of the vent on the outer wall. He had me do a paper towel test on the dryer, and we found visible differences between the suction on the vent when attached to the venting system versus with the vent hose removed validating the venting concerns. He advised that based on that check alone, the customer would need to potentially have a vent cleaning service come out to check on the vent and eliminate any potential airflow restrictions. He advised that the dryer is working and operating as designed and to make no further repair at this time. Call complete. No parts were installed."

"Arrived on site for frost building up around evap fan . Ran IM harvested and found leaking from back wall. Used extension tube and permagum from truck stock 212643,WPW10496649. Ran harvest . All checked ked normal. No other leaks detected. Job complete"

"Arrived on site to test unit for making noise constantly. Upon arrival found unit unplugged, applied power and drain pump immediately engaged indicating a pressure system fault. Inspected pressure hose, found no kinks, punctures or restrictions. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a diagnostic cycle with all components properly engaging. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

"Arrived onsite for poor cleaning, found f7e1 error and bad wash motor. Replaced the wash motor. Sump and motor assembly. The unit is now operating as designed. Advised customer on repair. W11416363"

Arrived onsite for leaking following previous repair and found upper rack was set in the lower position which had impeded the upper washarm. Explained findings to customer. A more significant find was that the drain hose had slipped position indicating an improper seat of the hose which popped loose during the first wash after the repair. Installed the hose securely. Took photos documenting what appears to be an absence of water damage. Left very good industrial grade fan running with the toe kick off to promote a thorough drying of the region. Will return end of day tomorrow. ; schdld next appmnt for 5/15 THU !

"Arrived on site for FC handle loose. Upon arrival, found left side of handle set screw was not secure. Secured all set screws and fixers and re tested. Unit is now functioning as designed. No water leaks detected at this time. No parts needed"

Arrived on site for frosting inside freezer no cooling inside fridg. Found inside freezer frozen inspected evaporator found frozen. De thawed unit with steamer. Called Sw for assistance recommended replacing control ordering part office to reschedule. ; ordrng 1 WP2304099 (Control)

Arrived on site to test unit for FC door falling off. Tightened and secured screws. Unit is now working as designed. Job complete. Contractor not present for signature.

"Arrived on site. Ran optics test passed,ran error test E0 no errors,no ice in bin or icemaker ran harvest test passed ran fill test passed,ran evaporator fan test failed fan not powering on,freezer cooling exited diagnostic fan will run. Ordering a main control,ui and freezer fan motor. ; ordrng 1 W11634312 (Ui) and 1 W11603851 (Frzr fan motor) and 1 W10843055 (Main control)"

Arrived on site for microwave not heating correctly. Customer says whatever to take 2 minutes now takes 2.5 min. Tested and verified all components working. Per tech manual i tested the output by temperature in water. 5 test completed and all temps brought 70f water to 120f. Unit is working as designed. Advised of findings. Call complete.

"Arrived on site to test unit for error codes. Upon arrival entered diagnostics and found F3E1 water level system error and F6E2 communication error between UI and ACU error codes stored. Ran a test cycle with all components properly engaging. Due to previous similar issue replaced pressure switch (WPW10448876) and control (W11201290) as precautionary. Tested unit, all components are properly engaging and unit is running as designed, no leaks detected, job complete."

"Arrived on site for making a squeaky sound. Upon arrival, test unit and issue is support wheels. Ordering drum rollers , idler pulley and belt. Office to reschedule ; ordrng 1 WP33002535 (Belt) and 1 3700340 (Idler pulley) and 2 12001541 (Drum roller)s"

"Arrived on site for not making ice . Upon arrival, inspected unit. Found vice tray mold sensor not secure and holder was fractured. Also found large piece of ice tray mold was fractured. Replaced icemaker W10873781. Test ice maker and completed harvest and filled correctly. Unit is operating as designed. No leaks present. Job complete"

"Arrived on site to replace previously diagnosed parts. When replacing control found a relay was broken on new control. Needing control, rescheduled for 5/20. ; ordrng 1 W11649136 (Control)"

Aaron Rev on store floor washer making a lot of noise during spin. On arrival confirmed outside amd found suspension rods squaling when slightly depressed and back panel not mounted properly. Installed w11396716 rods and adjusted panel. Found unit working as designed with no leaks. Call complete

"Arrived on site to inspect dryer not drying clothes. Upon further inspection I ran an airflow test on the dryer and found the dryer to show poor airflow. Because of the poor airflow, the dryer can not properly expell the moisture from the clothes and will not dry properly. I informed the customer that the dryer has no issues and the vents will need to be checked. No parts installed. All functions on the dryer are operating as designed."

"Arrived on site to inspect washer not dispensing detergent. Upon further inspection, I placed the machine into service mode and observed no error codes. I found that the customer was using powdered detergent and did not remove the insert on the draw. I instructed the customer that the insert needs to be removed when using powdered detergent or the detergent will not dispence correctly. I ran a test and the washer is operating as designed. No water leaks observed during service."

"Arrived on site to inspect dryer displaying 'check vent, check lint filter' message during use. Upon further inspection, I ran an airflow test and found the airflow to be good. I checked the thermistors, and they measured good and in spec. I called techline to confirm there are no issues with the dryer and they confirmed that this message is designed to display every time regardless of the vent and airflow status. This message is displayed as a reminder to the customer. The dryer is operating as designed. No parts installed. SR 7741573388"

"Arrived on site for RF burner not sparking . Upon arrival , test unit and found RF igniter sparks intermittently . Found wire to igniter is pinched . Replaced igniter W11666003. Test unit and is now sparking. Could not test overall operation due to no gas to range from supply . Job complete"

Arrived on site to replace dented panel. Replaced panel unit functioning properly. Took picture job completed no one on site for signature

"Arrived on site for a range that is flashing an F2 E1 (UI stuck key) error code. Upon arrival I did confirm the customers complaint. The customer stated that they have tried to clear the code but then it just keeps coming back and they are not able to use the oven. I went ahead and replaced the control panel and tested the unit. The unit began to work and operate as designed. I checked the breaker and found that the customer is on the standard breaker. The customer did state that her builder is having to order them a different breaker to comply with texas code. I had the customer run the oven up to 450?F for 2 hours to burn off the elements. She did state that while she's been using the unit on a non-GFCI breaker, she has had no issues with being able to use the oven. Call complete. W11707155."

Arrived onsite and replaced unit bin. Unit is now correct. W10858273 advised customer on repair.

"WOED3030LS01 Arrived on site from previous visit to install parts for a dubble wall oven tripping breaker. On arrival I installed bake ,broil, and control board. I removed ground wire preheated to five hundred degrees temperature on both top and bottom oven temperature reached without tripping breaker. I rewired ground back on and preheated to five hundred degrees on both top and bottom oven temperature reached without tripping breaker. I checked polarity and voltage readings were correct product works as it's designed. I recommend client to contact home builder if it happens again. Calling whirlpool safety"

Arrived onsite to inspect rc& fc not cooling correctly wrong temps upon further inspection found rc41 temps fc17 temps removed cover for condenser coil found solid block of ice across the top of condenser used steamer to removed ice Warranty applied advised customer on findings inlet them know together unit run for the rest of the day & to check temps in the morning

Arrived on site to replace wheel tub on right side and both back stoppers. Relaxed parts test unit and unit test good job complete.

Arrived onsite to inspect refrigerator not changing from crushed to cubed upon further inspection replaced solenoid Wp2152713 tested unit ice it is changing from crushed to cubed water is working advised customer on filter changing they are buying filter unit is working as designed no leaks observed during service