We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Manor, TX 78653
Matthew
Job Details: 10/18/2023
Arrived onsite to replace failed gasket. Replaced and tested. Unit is functioning properly. Job complete
We serviced a
MAYTAG WASHER
Model MVW6230HW4
Near Kyle, TX 78640
Joe Z
Job Details: 10/18/2023
Arrived on site for F7-E1 error code. Upon arrival customer states that the unit has been operating correctly. I ran diagnostics and there are no saved error codes. Ran components test and all components operate correctly. Ran automatic test cycle and test passed. Unit is operating as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Uhland, TX 78640
Joe Z
Job Details: 10/18/2023
Arrived on site to install previously ordered part. Replaced control W11620481. Test unit by preheating oven to 350. Unit preheated and is operating correctly. Unit is operating as designed. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Kyle, TX 78640
Joe Z
Job Details: 10/18/2023
Arrived on site for unit not dispensing fabric softener. Upon arrival ran diagnostics and there are no saved error codes. Ran automatic test and unit operates correctly. Customer was not selecting fabric softener setting on rinse options. Unit is operating as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Kyle, TX 78640
Joe Z
Job Details: 10/18/2023
"Arrived on site for making noise. Upon arrival,ran diagnostics and there are no saved error codes. Inspected gearcase and suspension and are good. Found Service pointer w11695259 for Vibrating rear panel and are service pointer W11520474 for noise from control. Test control per service pointer .need to replace rear panel, and control. Ordering rear panel , control, and belt to have on hand. Office to reschedule ; ordrng 1 W11170319 (Control) and 1 WPW10006384 (Belt) and 1 W11486091 (Rear panel)"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Austin, TX 78723
Matthew
Job Details: 10/18/2023
Arrived onsite for unit leaking gas. Upon arrival inspected unit. Found the knob failed and will not allow valve to be completely shut off. Called safety team for documentation. SR#7737569036. Safety approved replacement. Ordering knob. Office to reschedule ; ordrng 1 W11620567 (Knob)
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ08
Near Seguin, TX 78155
Andrey
Job Details: 10/18/2023
"Arrived on site to test unit for not cooling properly in RC, tested unit found evaporator completely frozen over with no air flow into RC, activated heater in diagnostics but getting no heat, unit has a defrost system failure, will need to replace control, UI, thermistor and heater harness assembly,ordering parts, advised customer that unit needs to be unplugged 24-48 hours before our next appointment rescheduled for 10/25; ordrng 1 W11650662 (Heater harness assembly) and 1 W11558182 (Control) and 1 WPW10384183 (Thermistor) and 1 W11518204 (UI control)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Leander, TX 78641
Miguel
Job Details: 10/18/2023
"Arrived on site for washer making a grinding noise. Found f7e1, ran diagnostics and when unit went back to wash from spin at end of diagnostics I confirmed noise coming from actuator. Removed cam and found evidence of oil from gearcase. Removed top panel removed drum. Replaced gearcase, actuator, and splutch. Reassembled and verified operation. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Andice, TX 78628
Miguel
Job Details: 10/18/2023
Arrived on site for parts for dishwasher not working and panel being damaged. Removed and replaced control panel ( includes new ui) and the main control. Reassembled and verified operation. Call complete. No leaks.
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Kingsland, TX 78639
Maurice R
Job Details: 10/18/2023
Arrived onsite for washer inlet valve stripped. On inspection the installer used Teflon tape on the threads. The hose couldnt seal against the valve. I removed all the Teflon tape off the threads and installed the hose. I did this on the cold and the hot valves. I turn the water on and waited for 30 minutes to see if the valve would leak. No water leaks detected during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Andice, TX 78628
Miguel
Job Details: 10/18/2023
Arrived on site for refrigerator making noise. Stops when door is opened. Unit was found unplugged. Cleaners said they had a bunch of towels underneath as it defrosted. Plugged in and ran diagnostics. All sensors passed. Fans working. Diffuser is good. Compressor turns on but had incomplete frost pattern. Tested and verified defrost heater is working. Recommend new compressor. Ad used customer office will call to schedule. ; ordrng 1 W11580057 (Compressor) and 1 WPW10143759 (Drier) and 1 W11506635 (Coupler) and 1 R600 (R600) and 1 Nitrogen (Nitrogen)
We serviced a
WHIRLPOOL MICROWAVE
Model KMBP100ESS03
Near Georgetown, TX 78628
Sterling
Job Details: 10/18/2023
On arrival replaced the temp sensor per previous diag by GP Ran test cycle again and unit did not heat past 225 set at 350. During this test it preheated and then said to insert food. Opened and closed door. Verified probe placement and hit start. 5 min in and the UI fails. Verified voltage to the ui is 14VDC under load. Reached out to service management and was advised to replace both the main and the ui at the same time. Ordering W11375458 console. Used temp probe but unable to verify probe in service mode. Advised to collect on return after further checks completed. Rescheduled for 10/25; ordrng 1 W11375458 (Console)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Georgetown, TX 78628
Miguel
Job Details: 10/18/2023
Arrived on site with parts for timer. Customer had vents professionally cleaned. Removed control panel. Removed and replaced timer and knob. Found unit was not heating. Removed back panel and found thermostat wire had been disconnected. Reassembled and verified operation. Vent is good now. Call complete.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS01
Near Burnet, TX 78611
Maurice R
Job Details: 10/18/2023
"Arrived onsite for ice machine no power. On inspection the breaker was good, the outlet had voltage. I pulled the unit out and when a was removing the drain pump the unit came on. I moved it again and the pump turn off. Installed new pump and tested the unit. It was making ice when I left. The unit is operating as designed."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Hutto, TX 78634
Blake
Job Details: 10/18/2023
Arrived on site to inspect dryer. The large knob has cracked and stripped the timer. I am ordering the timer and knob to resolve. ; ordrng 1 W11685947 (Timer) and 1 W11675852 (Knob)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Buda, TX 78610
Joe Z
Job Details: 10/18/2023
"Arrived on site for squeaking and leaking oil. Upon arrival ran diagnostics and there are no saved error codes. Raised unit to inspect lower components. Found gearcase is leaking lots of oil, cam pulley and belt are worn. Inspected washplate and is seized on gearcase shaft and will need to be broken off to replace. Need Autho for gearcase, cam, belt, and washplate. Office to reschedule ; ordrng 1 W11239857 (Belt) and 1 Autho (Autho)"
We serviced a
KITCHENAID OVEN
Model KODE500ESS05
Near Austin, TX 78735
Leonardo
Job Details: 10/18/2023
"Arrived on site to replace wrong colored console with correct color console. Switched out consoles, tested unit unit, unit is running as intended. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Kyle, TX 78640
Leonardo
Job Details: 10/18/2023
"Arrived on site to replace control board per previous tech. Replaced control board, tested unit, unit is running as intended. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near San Marcos, TX 78666
Andrew
Job Details: 10/18/2023
Arrived on site and replaced previously diagnosed compressor. Vacuumed system and held pressure for 30mins. Charged system to specs with 54g of R600a. No signs of any refrigerant leaks. Frost pattern developing as designed on evap. No leaks detected. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Seguin, TX 78155
Andrey
Job Details: 10/18/2023
"Arrived on site to test unit for blinking lights, tested unit found sensing blinking, inspected under unit and found no loose connections or broken wires, cycled power and put unit into diagnostics, unit completed diagnostics with no issues and not displaying any error codes, started a normal cycle unit is running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near San Marcos, TX 78666
Andrey
Job Details: 10/18/2023
"Arrived on site to test unit for oven not igniting, tested unit found no response from broil or bake igniters, replaced spark module and tested, unit is now igniting properly, tested 4-5 time on each igniter with no issues, unit is now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near New Braunfels, TX 78130
Andrew
Job Details: 10/18/2023
Arrived on site to test unit for periodically thawing itself completely. Found compressor is pulling 2amps. Recommend compressor replacement. No lockrings required. Ordering parts and office to reschedule. Needing 2hrs on return visit. ; ordrng 1 W11547313 (Compressor) and 1 WPW10143759 (Drier) and 1 W11506635 (Access valve) and 2 W10841140 (Clear silicone)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near San Marcos, TX 78666
Andrey
Job Details: 10/18/2023
"Arrived on site to replace previously diagnosed tub, replaced and tested, unit is now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Belton, TX 76513
Jonathan M
Job Details: 10/18/2023
Arrived on site for a refrigerator that is making a roaring sound. Inspected unit and work area. Checked around the refrigerant lines and found no evidence of noise is being made by any refrigerant lines touching anything. The customer advise if the issue is more prevalent in the freezer. Gained access to the evaporator in evaporator fan and found a big ice pump Above the fan assembly. Found a water trail leading from the icemaker filter up down the backside of the unit. Attempted to drop the icemaker and did confirm that water was leaking from the fill tube and shoot. Was unable to adjust the shoot at all to fix it. spoke to CS and ordered all parts. He said we needed. The office will need to contact the customer about a return date due to limited parts availability.; ordrng 1 W10823511 (Fill tube) and 1 W11645360 (Water chute) and 1 W10861184 (Water clamp) and 1 4387491 (Insert)
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near San Marcos, TX 78666
Andrey
Job Details: 10/18/2023
"Arrived on site to replace previously diagnosed control and motor, replaced and tested, unit is now running as designed, job completed"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Temple, TX 76504
Jonathan M
Job Details: 10/18/2023
Arrived on site to install previously diagnosed part. Inspected unit and work area. I replaced the strike and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM04
Near Austin, TX 78728
Kimo
Job Details: 10/18/2023
Arrived onsite for a refrigerator that has a RC door gasket that is falling off. Upon inspection I found this to be true. I replaced the door and tested the door and found the it is sealing and the gasket stayed in place.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM04
Near Austin, TX 78728
Kimo
Job Details: 10/18/2023
Arrived onsite for a refrigerator that is not making ice. Upon inspection I found that then icemaker was turned off I turned it on and it cycled but the tube that brings the water into the unit was not inserted into the ice maker properly. I corrected this and cycled the icemaker again and found that the water flow was low. I gained access to to the water feed line and found that is had a small kink in it. After removing the kink the water flow returned to normal. Unit is operating as designed
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Belton, TX 76513
Jonathan M
Job Details: 10/18/2023
"I dont say for a washing machine that has no power. Inspected unit and work area. The customer advise. The unit does have power but that it is making the same grinding sound as it did before. She advised that it lasted about 3 to 4 washes before the noise came back. I checked underneath the unit and found the cover had lost one of its screws, indicating the gear case is no longer able to hold the screws. Ordering the gear case and the cover shield for repair. I rescheduled the customer to 10/23 for now, but the customer is requesting sooner service, if possible.; ordrng 1 W11449840 (Gearcase) and 1 WPW10550173 (Shield)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Kyle, TX 78640
Joe Z
Job Details: 10/18/2023
Arrived on site for has power but not heating. Upon arrival. Test polarity and is correct. Test unit and is operating correctly. Cannot duplicate the issue. Unit is operas designed. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS07
Near Manor, TX 78653
Matthew
Job Details: 10/17/2023
"Arrived onsite for unit not cooling. Upon arrival inspected unit. Found both compartments room temperature. Inspected compressor compartment and compressor is vibrating, suction and discharge line are room temperature. Refrigerant is not flowing properly. Unit having sealed system issue. Ordering 2hr sealed system repair, compressor, dryer and access valve. ; ordrng 1 W11557425 (Compressor) and 1 W11506635 (Access valve) and 1 Wpw10143759 (UV dryer) and 1 R600 (R600) and 1 Nitrogen (Nitrogen) and 1 2hr (2hr)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Waco, TX 76710
Jonathan M
Job Details: 10/17/2023
"John site for a refrigerator that is not cooling. Inspected unit and work area. The customer advised that after the last repair, the unit ran for 4-5 months without having an issue up until recently. Did confirm the customers complaint and found a defrost issue inside of the refrigerator. Due to the last repair, I am ordering the defrost heater assembly and evaporator thermistor for repair. The office will need to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 W11650660 (Heater) and 1 WPW10384183 (Thermistor)"
We serviced a
KITCHENAID RANGE
Model KOSE500ESS20
Near Georgetown, TX 78628
Lou
Job Details: 10/17/2023
"Arrived on site to inspect wall oven temps. Upon further inspection, per the manufacturer testing requirements, using my multimeter, I placed my thermal couple in the center of the middle rack and tested temps on Bake at 350 degrees. My preheat temps was 351. My next four readings were 380, 336, 384, 327 for an average temp of 356.75 which is within range of temperature readings on a setting of 350 degrees. Based off my temp readings, the unit is operating as designed and no repairs are needed at this time. Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Liberty Hill, TX 78642
Lou
Job Details: 10/17/2023
"Arrived on site to inspect refrigerator not dispensing water and not making ice. Upon further inspection, I tested the water dispenser and found it not dispensing water. I removed the lower drawers and shelf to gain access to,the evaporator cover. Removed the outer cover and found the fan scroll not sealing at the air tower causing the cold air from the evaporator to escape and hit the reservoir and freeze it. Using my steamer, I heated the reservoir and retested the water dispenser and it is operating as designed. I found the fill tube frozen and removed the ice and tested the ice maker and it is operating as designed. Using the permagum that was prescreened for this call, I sealed the gap between the scroll and air tower and tested the RC evap fan in diagnostics and the gap is completely sealed. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Liberty Hill, TX 78642
Lou
Job Details: 10/17/2023
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the lower dishwasher rack and tested functions. I inspected the upper rack and found rust spots on the rack where the dispenser door rubs on the rack (photo). I am ordering the upper rack and scheduled return service for 10/23/23. No water leaks observed during service.; ordrng 1 W10909088 (Upper rack)"
We serviced a
WHIRLPOOL DRYER
Model WED8120HW
Near Belton, TX 76513
David Z
Job Details: 10/17/2023
"Service not needed. Unit does heat, customer only needs washer worked on."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near San Marcos, TX 78666
Luis
Job Details: 10/17/2023
"Arrived on site. Replaced icemaker,power cycled unit ran harvest test passed,ran fill test passed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Austin, TX 78754
Gerald
Job Details: 10/17/2023
"WRF757SDHZ03 arrived on site to inspect refrigerator with buzzing noise. In service mode I attempted to activate the compressor speed setting the compressor would attempt to start and do nothing. Temps read FC=73 RC= 73. Ordering the compressor, drier and access valve for SS. No water leaks observed during service. Informed customer of my findings. Unit left unplugged. ; ordrng 1 W11506635 (Access valve) and 1 W11574734 (Compressor) and 1 WPW10143759 (Dye drier) and 1 SS (SS) and 1 2hrs (2hrs), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, TX 78754
Gerald
Job Details: 10/17/2023
WTW4855HW3 arrived on site to inspect washing machine not working. Upon arrival I placed the unit into service diagnostic mode. No error codes. Tested the unit and all components activated except for the pump. Inspected all connections and found them all seated properly. Looked at the ui and found that the lights werent working. Cycled power to the unit to get the control panel to work. Checked and had proper voltage. Found that the controls would become inoperable randomly. Replaced the main control board. Tested the unit and all components are working as designed. No water leaks observed during service.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE254EBL2
Near Pflugerville, TX 78660
Gerald
Job Details: 10/17/2023
KDTE254EBL2 arrived on site to install previously diagnosed and ordered parts. Removed and replaced the upper and lower spray arms. Operational test successful with no water leaks observed during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS05
Near Pflugerville, TX 78660
Kimo
Job Details: 10/17/2023
"Arrived onsite for a refrigerator that is not cooling. Upon arrival I performed a temp test and found Fc at20*. RC at57. I checked the compressor and found that it was hot, I checked the frost pattern and found that only the very top of the Eva had any frost. Pointing to ss issue I am ordering a sealed system and having the office reschedule ; ordrng 1 W11578031 (COMPRESSOR) and 1 W11565768 (EVAPORATOR) and 1 W11567406 (EVAPORATOR) and 1 Locringkit (Loc ring kit) and 1 Accessvalve (Access valve) and 1 Uvdrier (Uv drier)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Pflugerville, TX 78660
Kimo
Job Details: 10/17/2023
Arrived onsite for a refrigerator with a gasket that is falling off. Upon arrival I I found that the actuator issue was that the chassis was coming apart at the bottom. I connected tech line and documented my findings with Chris sr#7737580019. And was advised to have the customer contact customer service and go from there
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Austin, TX 78754
Kimo
Job Details: 10/17/2023
Arrived onsite to install previously ordered parts. Upon arrival the was no one home we reached out to the customer and got no answer I waited 10mins and still no one showed. I the. Moved one
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Austin, TX 78724
Kimo
Job Details: 10/17/2023
Arrived onsite for a washer that is making a grinding noise when in use. Upon inspection I found that this is true upon future inspection I found that the belt had fallen off and did dang to itself and the cam I replaced both and tested the unit and found unit operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Austin, TX 78741
Joe Z
Job Details: 10/17/2023
Arrived on site for not cooling correctly. Upon arrival inspected unit. RC is cool but not cold enough and FC is cold but not freezing. Ran diagnostics and all components passed. Ice container is full of ice. Found entire evaporator except heater are encased in ice. Defrost is operating correctly. Found freezer is stuffed with food packaging and 2 of the shelves have liners that reach the rear panel and blocking the vents. Unit ha improper air flow. Cleared all ice with blower and steamer. Advised customer to shorten the length of shelf liners and be sure they do not extend pass the glass shelves. Powered unit back on and confirmed perfect frost pattern on evaporator. Unit is operating as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Austin, TX 78744
Joe Z
Job Details: 10/17/2023
"Arrived on site for both sections not cooling. Upon arrival,inspected unit and both sections are cool , but not cold. Test compressor and operates, pulls .98 amps. Found only partial frost pattern on evaporator. Need to order sealed system repair. Ordering evaporator,compressor, Uv drier, access valve, nitrogen, r600 kit, and weigh 2 hours. Office to reschedule ; ordrng 1 W11546605 (Evaporator) and 1 W11580057 (Compressor) and 1 2hourweigh (2 hour weigh) and 1 R600kit (R600 kit) and 1 Nitrogen (Nitrogen) and 1 WPW10143759 (UV drier) and 1 W11506635 (Access Valve)"
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Austin, TX 78747
Scott
Job Details: 10/17/2023
"Arrived on site for door locked and not opening . Ran diagnostics, found drain pump had failed. Replaced drain pump ran diagnostics and found when pump had failed it had burned out one of the wires in connection on harness on pump. Replaced spade on wire . Re ran diagnostics. All checked normal. No water leaks detected at this time . Job complete"
We serviced a
WHIRLPOOL OVEN
Model AER6303MMS0
Near Austin, TX 78744
Scott
Job Details: 10/17/2023
Arrived on site for range tripping breaker . Ran broil and didnt trip breaker . Ran reg bake and unit tripped breaker . Found nothing wrong with harness . Replaced bake and broil elements . Still tripping breaker . Ran amp checks . 10 amps at bake and both L1 and L2 . Then tripped when broil came on . Ran broil bye itself 14 amps at element and 14 at block . Recommended replacing breaker . Job complete
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Austin, TX 78744
Scott
Job Details: 10/17/2023
"Arrived on site for dead dryer . Found no power at terminal block . Found breaker tripped , reset breaker . Breaker tripped as soon as start button tripped . Checked harness , no shorts in wiring . Found break would trip when nothing plugged into out let . After several resets on breaker unit is running and heating . Getting correct amps. Recommended customer have breaker replaced . No lint build up at this time . Job complete"
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS05
Near Austin, TX 78744
Scott
Job Details: 10/17/2023
Arrived on site for smell of gas again . Tested connections underneath in cabniet . No leaks detected with meter and liquid detector . Found left valve bent . Ordering Manifoil .set return 10/23; ordrng 1 W10594396 (Manifoil)
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Fort Cavazos, TX 76544
Tyler
Job Details: 10/17/2023
Arrived on site for washer needing previously diagnosed pump and harness. Upon arrival installed parts and tested unit found washer working as designed. Call complete
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Fort Cavazos, TX 76544
Tyler
Job Details: 10/17/2023
"Arrived on site to install previously diagnosed cam, belt, shield and feet. Upon arrival installed parts and tested unit. Found washer working as designed. Call complete"
We serviced a
WHIRLPOOL WINE COOLER
Model KUBL314KSS00
Near Austin, TX 78750
Paul
Job Details: 10/17/2023
Arrived onsite for a refrigerator making a rattling noise and not cooling. The customer stated the noise is a humming noise and it will last as long as 15 minutes but they also stated the unit has been cooling fine. I found the toe kick not installed correctly causing the door switch not to pop out and turn the UI on and the interior lights. I corrected the toe kick and the switch works as designed now. I never heard any odd sounds when I arrived and after I corrected the toe kick I powered the unit off and let it set a few minutes and powered it back on. The unit went into a defrost after it was powered on. I waited for defrost to end and the sealed system turned on. I found the condenser fan making the noise the customer was hearing. I replaced the fan and tested the unit. All sounds normal now and the unit is working as designed. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Copperas Cove, TX 76522
Tyler
Job Details: 10/17/2023
Arrived on site for dishwasher needing previously diagnosed plates and insolation and screws. Upon arrival reconfirmed failure and installed parts. Found unit working as designed call complete
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Fort Cavazos, TX 76544
Tyler
Job Details: 10/17/2023
Arrived on site for washer needing previously diagnosed ACU. Upon arrival confirmed failure and installed part. Found washer working as designed. Call complete
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Leander, TX 78641
Maurice R
Job Details: 10/17/2023
Arrived onsite for washer not agitating. Ran diagnostics cycle and during the agitation mode it only spun once it finished the cycle other wise. I changed the actuator and capacitor to see if it fix the issue. The agitator was lose I tightened half turn still has a little bit of movement. The customer showed me where the paint is coming off the lid of the washer ordering a new lid. The customer is going to run a load in see if the unit completes the cycle without any issues. If there is still a issue will order a new agitator.no water leaks detected during service.Office to schedule appointment once the part arrives. ; ordrng 1 WPW10338625 (Lid)
We serviced a
JENN-AIR RANGE
Model JDRP548HL01
Near Belton, TX 76513
David Z
Job Details: 10/17/2023
"Arrived on site to diagnose range needing adjustment after LP conversion. I tested the unit and verified burners do light, but front center required adjustment. Customer also informed me that the inspector says the oven is 25 degrees cold. I also found the igniters will constantly spark even when the flame is lit. Called tech line, SR 7737578311. I was advised to check the ignition module, harness, and possible grounds to resolve. I was also informed this oven is precalibrayed by JA and is NOT adjustable. I'm ordering temp sensors / controls to resolve any potential heat related issues, and ignition components to resolve the sparking issue. Office to schedule when all parts present. ; ordrng 2 W11320016 (Switch Harness)s and 2 W11319687 (Spark Module)s and 2 W10859573 (Temp Sensor)s and 1 W11573760 (LF, LR, RC Front Igniter) and 1 W11580024 (LCF, RCR Igniter) and 1 W11238756 (LCR Igniter) and 1 W11317945 (Appliance Manager Secondary) and 1 W11317788 (Cooktop Harness)"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ2
Near Belton, TX 76513
David Z
Job Details: 10/17/2023
Arrived on site to install new upper rack mounts and nuts. Installed and verified proper operation with no leaking. Repair completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Belton, TX 76513
David Z
Job Details: 10/17/2023
"Arrived on site to follow up on refrigerator that was recycling power and resetting. When i plugged in the unit it started fine the first time. I unplugged and retested, and this time the unit started cycling and reaetting. I could hear a control relay clicking as well. I removed rhe P8 connrctor first, and the cycling immediately stopped. I plugged in the P8 and power cycled, and unit started resetting again. Was able to do this about 5 times plugging and unplugging P8. I ran the unit through all tests relating to that connector, which is all Icemaker related (Thermistor, fill tube heater, and icebox fan). Called tech line, Sr7737575362. Tech line recommended replacement of icebox fan, and other components in the chain and to retest. Ordering fan, icemaker, fill tube heater to resolve. Office to schedule when we have all parts. ; ordrng 1 W10846539 (Icebox Fan) and 1 W11087201 (Fill Tube Heater) and 1 W11658802 (Icemaker)"
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near San Marcos, TX 78666
Joe Z
Job Details: 10/17/2023
"Arrived on site for not operating. Upon arrival,inspected unit and found debris under float switch, cleared debris. Ram diagnostics and there are no error codes. Ran automatic test and"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS04
Near San Marcos, TX 78666
Joe Z
Job Details: 10/17/2023
Arrived on site for door RC door is uneven. Upon arrival inspected unit and this model has a height adjustment setting on hinge. Tried to adjust but found screw is rounded and seized. Need to order RC hinge and cam. Office to reschedule ; ordrng 1 W11292872 (Hinge) and 1 W11311687 (Cam)
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Buda, TX 78610
Joe Z
Job Details: 10/17/2023
"Arrived on site for leaking water. Upon arrival inspected tub, drain pump and all hoses. All do not have obvious signs of failure. Ran a heavy duty cycle with deep fill. Unit filled completely and began washing, and no leaks. Drained unit and no leaks. Water drained smoothly down stand pipe. Cannot duplicate"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Manor, TX 78653
Matthew
Job Details: 10/17/2023
Arrived onsite for unit making noise during spin. Upon arrival inspected unit. Ran diagnostics and found no stored error codes. Ran test and could hear noise from underneath unit. Tilted to inspect underneath and found Loose rotor bolt half way unthreaded. Secured bolt and tested. No more noise. Job completed
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Canyon Lake, TX 78132
Andrey
Job Details: 10/17/2023
"Arrived on site to test unit for water leak, customer stated that bottom drain pan is filling with water and throwing a error code and they have emptied it out twice, tested and could not replicate any leak, unit is not producing any excessive suds, found corner of gasket is rippled that could be contributing to it, advised customer if this happens again, call us back and gasket will need to e replaced, at this time no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP730HAMZ0
Near Andice, TX 78628
Miguel
Job Details: 10/17/2023
"Arrived on site for scratches on door, removed and replaced door panel. Verified operation. Call complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Liberty Hill, TX 78642
Miguel
Job Details: 10/17/2023
Arrived on site for middle rack only pulling out halfway then falling. Found front left track stop was left open. Advised customer on how to use track stops if tray ever need to come out. Confirmed tracks and wheels are all in place. Now stored error codes in diagnostics. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HV05
Near Manor, TX 78653
Matthew
Job Details: 10/17/2023
Arrived onsite to replace door per tech line instructions. Replaced door and tested. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrt138ffdm01
Near Manor, TX 78724
Matthew
Job Details: 10/17/2023
"Arrived onsite to replace faulty compressor. Replaced compressor, dryer and access valve. Pulled vacuum and held. Charged per spec and tested. Compressor is running and unit is cooling. Customer will monitor over 24-48hrs. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB04
Near Austin, TX 78750
Paul
Job Details: 10/17/2023
Arrived onsite for a refrigerator to replace the previous diagnosed parts. I found frost all under the ice bucket again. I removed all the frost and replaced the ice door and chute. I replaced the diffuser and tested it. There are no air leaks around the diffuser now. I told the customer to monitor the temps now that the diffuser is working correctly. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW04
Near Killeen, TX 76543
Tyler
Job Details: 10/17/2023
Arrived on site for refrigerator needing previously diagnosed seperator and chute. Upon arrival reconfirmed failure and installed parts. Found no air gaps. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Liberty Hill, TX 78642
Miguel
Job Details: 10/17/2023
Arrived on site for condensation building on top of freezer gasket. No moisture inside fzr . Confirmed gasket is closing all the way. Removed drawer and found no water under drawer in ref. no moisture on gasket. All gasket look to be sealing. Divider is showing 41f surface temp. Called tech line. Unplugged condenser fan. Waited 7 min. Found mall increase to just 45 in center. Sides made it to 50 and 57. They have no further repair recommendations. Unit will be submitted for review. Advised customer they will be contacted. Call complete. Sr #7737578176.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near New Braunfels, TX 78130
Andrey
Job Details: 10/17/2023
"Arrived on site to test unit for middle burner not igniting properly, tested unit found inconsistent ignition and flames not even, replaced burner head and tested, unit is now igniting perfectly every time, unit is now running as designed, no leaks detected job complete"
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL1
Near New Braunfels, TX 78130
Andrey
Job Details: 10/17/2023
"Arrived on site to test unit for no power, tested unit found failed control, power going in but not powering on, replaced and tested, unit is now running as designed, no leaks detected job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Cedar Park, TX 78613
Maurice R
Job Details: 10/17/2023
Arrived onsite for previously diagnosed parts. Installed the vent and gasket and the ui. Ran the unit in diagnostics mode and it completed with out any issues. No water leaks detected during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Waco, TX 76711
Jonathan M
Job Details: 10/17/2023
"Arrived on site for a refrigerator that is not cooling properly. Inspected unit and work area. Found the unit going through the middle of a defrost, but found the upper portions of the refrigerator and freezer had higher temperatures than the lower portions of them. I tested the unit and diagnostics and found the evaporator fan. Not running. Did confirm that the evaporator fan was plugged in so I am ordering the evaporator fan and control and rescheduled the customer to 10/23.; ordrng 1 WP2315549 (Evaporator fan) and 1 W11546690 (Control box)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Kyle, TX 78640
Leonardo
Job Details: 10/17/2023
"Arrived on site to test unit for light not working. Found and control board, replaced board test unit and unit test good job complete."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Austin, TX 78748
Leonardo
Job Details: 10/17/2023
"Arrived on site to inspect burners for not igniting. Upon closer inspection found burner was tightened to much making it sit crooked impairing gas from entering correctly. Leveled igniter and tested unit, unit is running as intended. Job complete."
We serviced a
JENN-AIR MICROWAVE
Model JMC2430LL00
Near New Braunfels, TX 78132
Andrew
Job Details: 10/17/2023
Arrived on site and installed previously diagnosed spacer rails. Door now closing as designed. Job complete.
We serviced a
WHIRLPOOL OVEN
Model KOCE507ESS20
Near Lakeway, TX 78734
Leonardo
Job Details: 10/17/2023
Arrived on site to replace mag and inverter. Found burnt wire at thermostat. Ordering switch harness office to reschedule ; ordrng 1 W11578578 (Switch harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Manor, TX 78724
Matthew
Job Details: 10/17/2023
"Arrived onsite to replace faulty compressor. Replaced compressor, dryer and access valve. Pulled vacuum and held. Charged per spec and tested. Compressor is running and unit is cooling. Customer will monitor over 24-48hrs. Job complete"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near China Spring, TX 76633
Jonathan M
Job Details: 10/17/2023
"Arrived on site for a dryer that trips the breaker immediately when the unit is plugged in. Inspected unit and work area. I did confirm the customers complaint and found the breaker tripping almost immediately as the power cord touch the plug. Checked all wiring and did not find any issues with grounding voltage. Are used as suicide cord to test the dryer on a 120 outlet. Found the dryer turning on and working as designed without the breaker tripping. Found the unit was on a GFI outlet causing the issue. I called whirlpool tech line and spoke to Bruce SR# 7737578786. He had me run through a couple jacks and advise that because we were able to disconnect multiple components off of the timer without changing the result of the breaker, tripping, that the issue would have to be internalized with the breaker. Advisement no repair. Advise the customer to change out the breaker. Call complete."
We serviced a
WHIRLPOOL VENTHOOD
Model WVW53UC6LS0
Near Georgetown, TX 78633
Gerry C
Job Details: 10/17/2023
"WVW53UC6LS0 Arrived to inspect damper issue. I found the damper was installed, but one side was lodged and would not move as designed. I corrected the issue and noted the unit is likely missing the upper vent cap damper that is not serviceable by our organization and should be inspected to prevent further issue with cold air falling and excessive wind noise during warmer seasons."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Georgetown, TX 78633
Gerry C
Job Details: 10/17/2023
WRS571CIHZ04 Arrived to install correctly ordered part. I removed the failed supply line and installed the replacement. The issue was corrected and I squared the chassis and leveled the doors. No leaks observed upon completion of service.
We serviced a
JENNAIR DISHWASHER
Model JDPSS244LL2
Near Liberty Hill, TX 78642
Miguel
Job Details: 10/17/2023
Arrived on site for dishwasher having error code. Builder says installers told him it had one but he ran it yesterday with no issues. Entered service mode. Found f7e2. Cleared code and ran diagnostics. All components passed test. Unable to duplicate any problems. Unit is working as designed. Call complete.
We serviced a
GE REFRIGERATOR
Model GFE26GSKBSS
Near Georgetown, TX 78628
Gerry C
Job Details: 10/17/2023
"GFE26GSKBSS Arrived to inspect leak from FC. I found the evaporator pan was full of ice and the bottom of the FC chamber was frozen. I removed the existing ice and found the drain operated as designed. The defrost thermistor was not mounted and I corrected its mounting. Operational test good, no leaks of the water supply observed during service. Warranty applied to service."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Seguin, TX 78155
Andrey
Job Details: 10/17/2023
"Arrived on site to test unit for no cool, tested unit found harness under FC door broken with only 2 wires remaining, will need door to diagnose unit further if any issues remain after the replacement, ordering FC door , office to get authorization and reschedule ; ordrng 1 W11465916 (FC door)"
We serviced a
KENMORE REFRIGERATOR
Model 253.70413417
Near Georgetown, TX 78628
Gerry C
Job Details: 10/17/2023
253.70413417 Arrived to inspect leaking from FC. I found a large mass of ice at the bottom of the FC and removed it. The drip pan in the evaporator area was completely frozen and I removed its ice and tested the drain. The drain tube had several large pieces of debris that were completely blocking flow. I removed the debris and the unit resumed normal operation. No leaks observed after completion of service. Warranty applied to service.
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Temple, TX 76504
Jonathan M
Job Details: 10/17/2023
Arrived on site for a washing machine that wont start a cycle. Inspected unit and work area. Attempted to start the washer and from the washer advising to close the lid. Lifted the lid and found the strike broken. Ordering the strike and rescheduled the customer to 10/23.; ordrng 1 W11457841 (Strike)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Burnet, TX 78611
Miguel
Job Details: 10/17/2023
"Arrived on site for refrigerator not making any ice. Temps of 35f and -1. Cycled ice maker and confirmed it is working. Water fill is good. Removed shelves and evaporator cover, nice full frost pattern. Fans running properly. No failures found. Advised customer unit is working as designed. Its just slow. Called tech support sr #7737576472."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Andice, TX 78628
Gerry C
Job Details: 10/17/2023
"KRFC704FPS04 Arrived to install previously diagnosed and ordered part. I used heat to re-form the new gasket and then removed and replaced the RH RC door gasket. The sealing issue within the RC was corrected and I inspected further. I found a small magnet had lodged below the right side corner of the FC door and may have been preventing full closure. I removed the magnet and informed the customer. Operational test good, no leaks observed during service."
We serviced a
WHIRLPOOL RANGE
Model JGCP648HL00
Near New Braunfels, TX 78132
Andrew
Job Details: 10/17/2023
37260 Arrived on site to test unit for RF burner leaving spot and yellow flames. Found simmer and main burner orifices were swapped. Converted orifices to proper burners and unit now working as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM09
Near Austin, TX 78758
Wesley
Job Details: 10/17/2023
Arrived onsite for ongoing cooling loss in the fridge. Proper defrost had never been executed following the fan fix. Provided instruct on basic operation and advised that the unit must be defrosted for a day to restore function.
We serviced a
MAYTAG COOKTOP
Model MER7700LZ2
Near Killeen, TX 76542
Tyler
Job Details: 10/17/2023
Arrived on site for cooktop glass damaged. Upon arrival confirmed issue and found front left section of glas cracked causing heat to escape. Replaced top and found unit working as designed. Call complete
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Seguin, TX 78155
Andrey
Job Details: 10/17/2023
"Arrived on site to replace previously diagnosed handle, replaced and tested, unit is now running as designed, job completed"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Jarrell, TX 76537
Tyler
Job Details: 10/17/2023
Arrived on site for range with damaged side panel as well as damaged glass top. Upon arrival confirmed issue and replaced both parts. Reassembled range and found it works as designed with no damages. Call complete
We serviced a
KENMORE REFRIGERATOR
Model 106.44423603
Near Austin, TX 78723
Matthew
Job Details: 10/17/2023
"Arrived onsite for unit leaking from ice maker area. Upon arrival inspected unit. Customer had turned ice maker off. Bypassed door sensor and door switch and ran harvest. Unit had ice in the tray. Harvested ice and filled. Found no indication of a leak. Tube is clear, fill cup is clear, fill level is good. After fill, no drip. Cubes formed correctly, no indication of weeping valve. May have had a jammed cube causing disruption. Customer will monitor and document if symptoms persist. Could not duplicate leak on visit"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Georgetown, TX 78633
David Z
Job Details: 10/17/2023
Arrived on site and tightened door handle screws and verified everything tight. Repair completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Seguin, TX 78155
Andrey
Job Details: 10/17/2023
"Arrived on site to test unit for vibration noise, customer stated that it is random and will last 5-10 seconds, tested unit found loose wires that could be responsible for the noise, zip tied wires and adjusted all possible areas were the noise could be coming from, power unit on and cycled compressor between low and high rpm and could not replicate any noise, advised customer to monitor and if the noise returns call customer service, job complete"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL03
Near New Braunfels, TX 78132
Luis
Job Details: 10/17/2023
"Arrived on site. Replaced fresh food evaporator cover,ran diagnostics checked air flow good,changed defrost setting to basic."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS07
Near San Marcos, TX 78666
Luis
Job Details: 10/17/2023
"Arrived on site. Found defective right side door gasket,replaced gasket remolded door seal good."