We serviced a
KITCHENAID DISHWASHER
Model KUDE40FXSS5
Near Austin, TX 78746
Scott
Job Details: 08/03/2022
"Arrived on site for upper rack falling down . Found wheels on adjuster on left side broken . Replaced with adjuster kit . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Pflugerville, TX 78660
Cliff
Job Details: 08/03/2022
Arrived on site to diagnose a dishwasher that is not cycling properly. Found circ pump failed and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Austin, TX 78754
Joe Z
Job Details: 08/03/2022
"Arrived onsite for continued issue of lights not operating correctly. Upon arrival found modules blink a few times then remain lit. Spoke with SW for assistance. SW recommended quoting for parts only , labor was collected on previous visit for same issue. Electronic control, both switches, first module in RC.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Austin, TX 78717
Paul
Job Details: 08/03/2022
Arrived onsite for a refrigerator that shuts off sometimes and is not making ice. I found the evaporator completely frozen over in ice. I tested the thermistors and found them in range. I tested the fans and forced defrost finding all working as designed. I found the drain tube completely restricted causing the drip pan to back up that cause the issues. The fan fad been hitting ice and I suspect this was the reasons for the power failure. I cleared the drain and defrosted the coil. I mounted the thermistor with foil tape and zip tied it. The unit is working as designed. I did explain to the customer that I do not believe that there are any other issues at this time but there is a possibility that we would need to replace the UI
We serviced a
WHIRLPOOL OVEN
Model KSGG700ESS1
Near Austin, TX 78757
Wesley
Job Details: 08/03/2022
Arrived onsite and found DSI board failure causing oven to not ignite.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near New Braunfels, TX 78130
Andrew
Job Details: 08/03/2022
"Arrived on site to test unit for not cooling. Verified suction tube cut at linear entering cabinet. No service provided, no fee collected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW02
Near Austin, TX 78731
Luis
Job Details: 08/03/2022
"Arrived on site for no ice. Diagnosed a defective icemaker,replaced icemaker,ran harvest test passed,ran fill test passed.
We serviced a
KENMORE DISHWASHER
Model 665.14753N512
Near Austin, TX 78730
Scott
Job Details: 08/03/2022
Arrived on site for possible leaking . Ran diagnostics and unit is leaking . Customer is going to get new unit .
We serviced a
WHIRLPOOL WASHER
Model WTW5590VQ0
Near Austin, TX 78704
Matthew
Job Details: 08/03/2022
Arrived onsite for washer not completing cycle and leaving basket full of water. Upon arrival inspected unit. Verified supply voltage and voltage to unit. Found burned lid switch. Replaced switch and tested. Unit drained standing water and was spinning. Unit is testing properly. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED7120HW1
Near Dripping Springs, TX 78620
Kevin
Job Details: 08/03/2022
"Arrived on site and found incoming power has been corrected by an electrician, found control panel is unresponsive. Customer does not wish to continue at this time, job complete"
We serviced a
KENMORE WASHER
Model 110.2813241
Near Austin, TX 78739
Kevin
Job Details: 08/03/2022
"Arrived on site and inspected washer and found water flow through both valves is good. Test 51 complete without issue, Customer said washer would get through wash and agitation but would not complete And give an LF error. Found F8E1 saved, inspected pressure hose and did not see any issues. Discussed with customer possibility that pressure switch on the control maybe having an issue but it is not manifesting at this time. Stand pipe is also correctly installed and is not siphoning. After replacement washer completed test 52 properly, job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC3
Near Briarcliff, TX 78669
Kevin
Job Details: 08/03/2022
"Arrived on site and found load and go drawer will not close properly, found drain pump drain hose is blocking it. Reset drain hose position and it is now closing properly, job complete"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, TX 78729
Vincent
Job Details: 08/03/2022
"Arrived on site for dryer, inspected unit and work area. Found unit unlevel. I leveled unit and its now installed as designed. Job completed."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Georgetown, TX 78628
David Z
Job Details: 08/03/2022
"Arrived on site to diagnose washer that was making a clicking sound, found only when agitating. Ran unit and I did hear some minor clicking when changing directions during agitation. Sound is plastic in nature and is normal operational whiplash coming from the splutch assembly. Checked agitator and gearcase and found all fittings and hardware are tight. Noise does not affect function and is normal break in whiplash. No failures found, unit operating within design spec. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FFDM03
Near Austin, TX 78731
Luis
Job Details: 08/03/2022
"Arrived on site. Installed correct icemaker to unit,ran harvest test passed icemaker filled with water."
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW04
Near Austin, TX 78759
Wesley
Job Details: 08/03/2022
Arrived onsite and found unit had defrost issue preventing it from maintaining temp. Found frost pattern and blockage on upper half of evap only. Customer will defrost unit and test again. Heater and fan are working as designed. Advised customer on findings.
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near McGregor, TX 76657
Tyler
Job Details: 08/03/2022
"Arrived on site for refrigerator needing previously diagnosed control, thermistor and harness. Upon arrival confirmed complaint. Installed all 3 parts then reassembled and tested unit. Found unit functioning as designed. Informed customer to allow 24hrs to cool. Call complete"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Austin, TX 78759
Wesley
Job Details: 08/03/2022
Arrived onsite for squealing. Replaced rollers and belt and pulley using repair kit. Unit is now operating quietly as designed. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Austin, TX 78759
David S
Job Details: 08/03/2022
Arrived on site to install previous diagnose parts. I replaced the Inlet cover and lower spray arm. I reassembled the unit and tested it. I found it working as designed. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78759
David S
Job Details: 08/03/2022
Arrived on site to install a new heating element. I verified the model and serial number are with in range for service pointer W11540964. I installed a new heating element according the the service pointer. I tested the unit and found it working as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW3
Near Austin, TX 78702
Wesley
Job Details: 08/03/2022
Arrived onsite for ui unresponsive and found loose wiring connection at the ui harness. Repaired by securing connection. All checks good.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Austin, TX 78729
David S
Job Details: 08/03/2022
Arrived on site for microwave display not working and only + 30 seconds button are working. I inspected the unit and work area. I found the display on and the buttons working. I spoke to the customer and found out it will intermittently happen. I gained access to the main control and found ribbon for the met pad not seated properly. I removed all the connections and cleaned them out. I reconnected everything properly and ensured it was all seated correctly. I reassembled the unit and tested it. I found it working as designed. The ribbon not seated properly can cause intermittent display and buttons issues if its not making full contact.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Gatesville, TX 76528
Tyler
Job Details: 08/03/2022
Arrived on site for refrigerator needing previously diagnosed sealed system. Pot arrival installed required compressor and uv dryer and then cleared unit with nitrogen and pulled vacuum. ensured there were no leaks in the system and then we charge system at 56 g of R600. Found unit cooling. Informed customer to give unit 24 hrs to stabilize temps.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Hillsboro, TX 76645
Jonathan M
Job Details: 08/03/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the lever and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED7120HW0
Near Kyle, TX 78640
Andrey
Job Details: 08/03/2022
"Arrived on site to test unit for no power, customer stated that power turns on but after a couple of uses it stop working and she has to wait a while and then it starts working again, preformed vent test and it has failed, do to restriction excessive moisture in side unit causing steam to get on console making it unresponsive, advised customer to hire a professional vent cleaner asap, provided number to dryer vent wizard, at this time job complete"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Killeen, TX 76549
David Z
Job Details: 08/03/2022
"Arrived on site to diagnose washer that was not completing cycles. On arrival customer told me unit had been making odd noises during agitation. Tested unit and found the shifter wasn't shifting to agitate, stayed in spin. Replaced shifter and retested. Found unit passed diagnostic cycle and is shifting as designed. Call complete."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Georgetown, TX 78628
Lou
Job Details: 08/03/2022
"Arrived on site to inspect wall oven not heating. Upon further inspection, I found the unit not connected to WiFi. I placed the unit in diagnostics and checked error codes and found F6E4. Following the tech sheet, I removed and replaced the main control and assisted the customer in connecting to WiFi. Tested the unit and it is operating as designed. Job completed."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Georgetown, TX 78628
Lou
Job Details: 08/03/2022
"Arrived on site to inspect dishwasher element bushings. Upon further inspection, I found the element with the incorrect bushings. Per service pointer #W11540964, I removed and replaced the element and tested. Unit is operating as designed and no water leaks observed during service. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Georgetown, TX 78628
Lou
Job Details: 08/03/2022
"Arrived on site to inspect dishwasher gaskets issue. Upon further inspection, I found the door gasket separating from the tub in the top left corner. I found the upper rack was rubbing the gasket as its being pulled out. I adjusted the rack and tested and it functioning properly. I placed the unit in diagnostics showing no error codes and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM4O4KPS0
Near Georgetown, TX 78628
Gerry C
Job Details: 08/03/2022
Arrived to perform SP W11540964 - Special Project S17304. I found the existing heating element had copper colored washers and they were 70% corroded away. I found no evidence of leaking at the back or under the unit and removed and replaced the heater assembly. I tested in accordance with MFG directive and there were no leaks observed during service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Georgetown, TX 78633
Gerry C
Job Details: 08/03/2022
"Arrived to inspect rack issue. The front left wheel assembly had failed and I removed and replaced all four due to color variance. Operational test good, no leaks observed during service."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Austin, TX 78726
David S
Job Details: 08/03/2022
Arrived on site for dishwasher leaking. I inspected the unit and work area. I ran a diagnostics cycle. I pulled the unit out and found water in the drip tray. I found no signs of water leaking Any where other than the drain tubes in the front. I level the unit properly. The unit is working as designed. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78726
David S
Job Details: 08/03/2022
Arrived on site to install a new heating element. I verified the model and serial number are with in range for service pointer W11540964. I installed a new heating element according the the service pointer. I tested the unit and found it working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM00
Near Georgetown, TX 78626
Lou
Job Details: 08/03/2022
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the compressor, access valve and UV dye drier and vacuumed the system. Pressures held good. I installed 4.9oz of R134a refrigerant and monitored pressures. Pressures are good and u;it is cooling properly. No water leaks observed during service and recommended that the customer allow this unit to cool for 24-48 hours. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Kyle, TX 78640
Andrey
Job Details: 08/03/2022
"Arrived on site to test unit for no cooling in FC, tested unit found freezer covered in frost , customer stated that the door was left open overnight, advised customer to disconnect unit and give it a full defrost after monitor and if frosting is still occurring to call us back and a control, FC thermistor with evaporator fan will need to be ordered, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Austin, TX 78747
Andrey
Job Details: 08/03/2022
"Arrived on site to test unit for water leak, tested unit found a hole in reservoir water line 6 inch from valve, line had some slack, cut off damaged tube, secured it back into valve,tested unit unit now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Austin, TX 78744
Andrey
Job Details: 08/03/2022
"Arrived on site to test unit for not agitating or spinning, tested unit found bad capacitor, replace capacitor and actuator as precautionary, tested unit unit now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Austin, TX 78747
Andrey
Job Details: 08/03/2022
"Arrived on site to test unit for FC ice maker issues, customer stated that its still forming a ice sheet in bin, test unit found ice maker fill cup frozen caused by weeping valve, removed ice found no restrictions, replaced valve, leveled unit, advised customer to monitor and if the ice sheet is still forming then to call us back and a pressure regulator will have to be ordered, at this time the unit is functioning properly no leaks detected job job complete"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Del Valle, TX 78617
Matthew
Job Details: 08/03/2022
"Arrived onsite for unit not completing cycle and door locked , not able to get cloths out. Upon arrival inspected unit. Found door locked. Manually opened door so customer could get clothes out. Clothes were wet and water remained in tub. Put unit in diagnostics and found F9E1 long drain. Ran test and found very little water being drained out. Manually removed water. Accessed drain pump and found debris in filter catch. Removed debris. Reassembled unit and tested. Unit is now draining properly. Ran test and all passed without error."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV0
Near Del Valle, TX 78617
Matthew
Job Details: 08/03/2022
Arrived onsite for dishwasher making noise. Upon arrival found noise during draining. Found debris in pump. Removed debris and tested. Unit is now functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Del Valle, TX 78617
Matthew
Job Details: 08/03/2022
Arrived onsite for washer not turning on. Upon arrival inspected unit. Found unit does power on. Complaint is that the unit makes noise during wash cycle. Ran diagnostics and found no stored error codes. Ran test cycle and passed without error. Ran a load of towels and all phases of cycle passed. Customer stated drain pump kept running and appears to have had a leak. Questioned customer on type of detergent and amount. Found customer using too much detergent. This could have led to extended drain time and over suds condition. Instructed customer on use. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ03
Near Austin, TX 78724
Matthew
Job Details: 08/03/2022
Arrived onsite to replace previously diagnosed parts. Replaced dye dryer and pre cooler. Pulled vacuum and held. Charged per spec and equalized. Running pressure 0/130 psi. Unit is cooling. Instructed customer to allow unit to reach proper temperature before loading. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Austin, TX 78724
Matthew
Job Details: 08/03/2022
Arrived onsite for oven not functioning. Ignition issues. Found pans stacked in storage drawer preventing a good ignition. Made adjustment and tested. Tested at 350 degrees and unit preheated without issue and cycle correctly. Unit is functioning properly. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Kyle, TX 78640
Andrey
Job Details: 08/03/2022
"Arrived on site to test unit for frost buildup, customer stated that they have extended warranty will call there warranty and schedule a service job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Dripping Springs, TX 78620
Luis
Job Details: 08/03/2022
"Arrived on site for no ice and water leaking. Replaced defective drain pan on compressor,tested icemaker diagnosed a defective icemaker,replaced icemaker,ran new icemaker through a cycle water filled icemker"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS
Near Round Rock, TX 78665
Kimo
Job Details: 08/03/2022
Arrived onsite for dishwasher with a leak. Upon inspection I found that the leak was coming from the Sump&motor. I replaced it and tested the unit and found unit operating as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ
Near Round Rock, TX 78665
Kimo
Job Details: 08/03/2022
Arrived onsite for refrigerator not dispensing water or making ice. Upon inspection I found that the connector on the water inlet valve was not properly seated. Corrected this and tested water dispenser several time and found it working as normal I cycled ice maker and found that it filled no leaks job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Georgetown, TX 78626
Kimo
Job Details: 08/03/2022
Arrived onsite for oven not keeping temp/low by 25*. Upon arrival I performed several temp test and averaged the results out and got and averaged temp of 361.2*I adjusted the calibration brown slightly. Oven operating as designed. Customer then made me aware that the MW section would not heat sometimes but the turntable was work all the time. No codes stored. And the unit would operate as designed every time I tested unit. Unit operating as designed job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Georgetown, TX 78626
Kimo
Job Details: 08/03/2022
Arrived onsite for a MW with error code f1e4. Upon inspection I found that the error code was there I unplugged unit and plugged it back in as per tech sheet and found no change. I replaced the control and tested unit and found unit operating as designed. The cx the brought to my attention that there is a lot of oil residue left behind even after using the vent hood. I check the vent hood and found the it had good air flow. I explained to the cx that all the oil particles out of the home because they may be heavier particles in the smoke/steam therefore they settle quicker on your microwave and cabinets and go build up overtime. Customer then mentioned that his neighbor has the same over the range microwave and they use just as much oil or more than he does and their cabinets and microwave do not have oil residue left on them. I called techline and had this documented with Robb sr#7734265330. Job complete
We serviced a
WHIRLPOOL VENTHOOD
Model UXT4236ADS2
Near Georgetown, TX 78626
Kimo
Job Details: 08/03/2022
Arrived onsite for a vent hood that seems to have lost the high setting on the light switch. Upon inspection I found that wiring that brought power to the high settings on the switch was disconnected I corrected this no tested the unit and found the unit operating as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW02
Near Hutto, TX 78634
Cliff
Job Details: 08/03/2022
Arrived on site to diagnose a refrigerator that is not sealing properly. Found bushing not placed correctly on hinge and replaced it in correct position. Tested unit and found all is functioning properly at this time.
We serviced a
KITCHENAID OVEN
Model KOCE507ESS00
Near Lago Vista, TX 78645
Vincent
Job Details: 08/03/2022
"Arrived on site for built in oven, inspected unit and work area. Cx explained to me that unit would not heat up properly. I tested unit with my multimeter and probe and set unit to preheat at 350? and when it reached the desire temp it was reading 346?. I then took 3 more temps and they where all in range. Unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL DRYER
Model WHD862CHC2
Near Lago Vista, TX 78645
Vincent
Job Details: 08/03/2022
"Arrived on site for dryer, inspected unit and work area. Installed new screen ordered. Job completed."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Jonestown, TX 78645
Vincent
Job Details: 08/03/2022
"Arrived on site for dryer, inspected unit and work area. CX complaint was dryer taking to long to dry. I tested unit with vent tester and found poor air flow. I then retested with the air duck off and found it working as designed. I advised CX to get vents professionally cleaned. Job completed."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Spicewood, TX 78669
Kevin
Job Details: 08/03/2022
"Arrived on site and inspected dryer and found it will run but its not heating. Inspected incoming power and found 120 V from L1 to neutral, 120 V from L2 to neutral, but 0 V from L1 to L2. Explain to customer that this is a problem with the incoming power and an electrician will be needed corrected. After doing so dryer should work properly, job complete"
We serviced a
WHIRLPOOL DRYER
Model WED6620HC2
Near Briarcliff, TX 78669
Kevin
Job Details: 08/03/2022
"Arrived on site and inspected dryer and found it is dented on the lower front panel. Disassembled dryer and replaced panel and dryer is now correct, Job complete"
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Austin, TX 78738
Kevin
Job Details: 08/03/2022
"Arrived on site and replaced your case and motor diagnosed on previous visit, after replacement ran a diagnosticicle to confirm correct operation, job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Bastrop, TX 78602
Joe Z
Job Details: 08/03/2022
Arrived onsite for Oven Not Clicking - Cooktop Working . Upon arrival test unit. Oven will not preheat. All 5 cooktop burners operate correctly. Inspected ignitor and found fracture and there is no resistance. Need to replace ignitor. Replaced ignitor and test unit by preheating oven to 350. Unit heated correctly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Bastrop, TX 78602
Joe Z
Job Details: 08/03/2022
Arrived onsite for Heating Element Not Working . Upon arrival ran diagnostics and there were No error codes. Ran diagnostics cycle and all components operate correctly. At end of cycle heater energized and pulled correct amperage. Unit is operating as designed. Noticed the rinse aid has not been used an recommended the benefits of using rinse ai. Also spoke to customer about dish placement and using hot water to start the unit. Unit is operating as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Bastrop, TX 78602
Joe Z
Job Details: 08/03/2022
Arrived onsite to install previously diagnosed parts. Replaced harness and cord that was provided by customer. Test unit and unit operates as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSRC25FVMS00
Near Austin, TX 78733
Scott
Job Details: 08/03/2022
"Arrived on site for fridge stop working periodically. Found burn marks under thermostat . Replaced tstat. Unit is running . No other issues found . No water leaks detected at time of service. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KWH0
Near Austin, TX 78733
Scott
Job Details: 08/03/2022
"Arrived on site , replaced heater . Ran diagnostics per whirlpool specs. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Cedar Park, TX 78613
Paul
Job Details: 08/03/2022
Arrived onsite for a refrigerator to replace the previous diagnosed parts. I found the evaporator cover completely frosted up and all the ice in the ice bin melted. Inspected the door gaskets and found the left corner of the bottom chassis pushed in causing a warm air gap and the gasket will not seal it. I called techline and spoke with Travis SR# 7734271156. Travis stated the frame is not repairable and advised to give the customer the file number and have then call customer service. I gave the file number and phone number to the renter of the home. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WCG97US0HS00
Near Cedar Park, TX 78613
Paul
Job Details: 08/03/2022
Arrived onsite for a cooktop with a burner not turning on and off properly and the top grates rub the cabinet. I found the center burner and cap not fitting correctly. I replaced the burner and cap. Now all burners are working properly. Mr showed me the cooktop grate on the right side hits the cabinet when trying to open it and lay it against the back wall. I explained to mr that he would have to call the builder to get this corrected. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS05
Near Austin, TX 78744
Leonardo
Job Details: 08/03/2022
Arrived on site to test unit for both ovens not turning on. Test unit and found regulator turned off not allowing gas in to the ovens. Turned regulator on test unit and both ovens preheated to 350 job complete.
We serviced a
KITCHENAID RANGE
Model KFGG504KPS1
Near Austin, TX 78745
Leonardo
Job Details: 08/03/2022
Arrived on site to test unit for right front valve not sitting straight with indicator. Removed indicator and secured it correctly and replaced knob test unit and unit test good job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78738
Leonardo
Job Details: 08/03/2022
Arrived on site to replace heating element due to special project. Replaced heating element test unit and unit test good job complete.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS02
Near Austin, TX 78738
Leonardo
Job Details: 08/03/2022
Arrived on site to replace control board. Replaced board test unit and unit pre heated to 350 job complete.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near The Hills, TX 78738
Leonardo
Job Details: 08/03/2022
Arrived on site to replace heating element due to special project. Replaced element test unit and unit test good job complete. No leaks present at this time.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78734
Leonardo
Job Details: 08/03/2022
Arrived on site to replace heating element due to special project. Replaced element test unit and unit test good job complete. No leaks present at this time.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Waco, TX 76712
Tyler
Job Details: 08/03/2022
Arrived on site for ice machine needing previously diagnosed recirculating pump. Upon arrival installed required part and tested unit. Found ice machine working as designed. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Waco, TX 76712
Jonathan M
Job Details: 08/03/2022
Arrived on site for a dishwasher that has a special project to replace the heater. Inspected unit and work area. Confirmed that the unit was within the range of the service pointer and replace the heater. Tested the unit and the unit began to work as designed with no leaks present. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Belton, TX 76513
David Z
Job Details: 08/03/2022
Arrived on site to replace heating element per SP W11540964. Installed new element and verified no water damage present. Call complete.
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near China Spring, TX 76633
Jonathan M
Job Details: 08/03/2022
Arrived on site for a cooktop that has knobs that are misaligned. Inspected unit and work area. Confirmed customers complaint and adjusted the manifold on two of the valves. Tested the unit in the unit is working as designed. Call complete.
We serviced a
WHIRLPOOL FREEZER
Model WRS315SDHZ08
Near Robinson, TX 76706
Tyler
Job Details: 08/03/2022
"Arrived on site for refrigerator needing previously diagnosed control, thermistor and harness. Upon arrival confirmed complaint. Installed all 3 parts then reassembled and tested unit. Found unit functioning as designed. Informed customer to allow 24hrs to cool. Call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Temple, TX 76504
Tyler
Job Details: 08/03/2022
"Arrived on site for refrigerator not cooling. Upon arrival confirmed issue and found defrost problem again. Found readings of both thermistors within range and called techline (Rc thermistor 6.6k, fc thermistor 23k) spoke with Austin sr#7734263938. Found control sending 120 to heater. Was instructed to replacedcontrol and evap harness per techline. Made repairs and informed customer to allow 24 hrs to stabilize temps. Call complete"
We serviced a
JENN-AIR DISHWASHER
Model JDPSS244LL1
Near Dripping Springs, TX 78620
Leonardo
Job Details: 08/03/2022
Arrived on site to test unit for no power. Test unit and found loose connection at junction on black wire. Secured connection test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Mustang Ridge, TX 78610
Leonardo
Job Details: 08/03/2022
Arrived on site to replace front panel and kickplate and fasteners. Replaced all parts test unit and unit test good job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Austin, TX 78754
Joe Z
Job Details: 08/03/2022
Upon arrival found that the MW is in apartment # 223. Test unit and noticed turntable was not turning and could not hear high voltage components were not energizing. Found lower interlock has failed. Replaced both interlocks and test unit. Unit operates as designed. Job complete
We serviced a
WHIRLPOOL WASHER
Model CHW9160GW1
Near Austin, TX 78754
Joe Z
Job Details: 08/03/2022
Arrived onsite to install previously diagnosed parts. Replaced control and test unit. Control now operates correctly. Could not try water fill due to no water connections for unit. Job complete
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near New Braunfels, TX 78130
Andrew
Job Details: 08/03/2022
"Arrived on site to test unit for acting erratic and not completing cycles. Found valve was not satisfied with temps and actuator struggling to engage. Replaced control, valve, actuator and run cap. Tested unit, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Leander, TX 78641
Vincent
Job Details: 08/03/2022
"Arrived on site for washer, inspected unit and work area. I installed previous diagnosed parts and then tested. Unit is now operating as designed. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT312CZJB00
Near Austin, TX 78756
Joe Z
Job Details: 08/03/2022
Arrived onsite for Frosting in the Freezer Section. Upon arrival did not find model and serial tag. It is missing. Inspected unit and unit is plugged in. Could not find any frost build up. Inspected evaporator and has normal frost pattern. Both door gaskets are sealing properly. Ran diagnostics and all test passed. Cannot duplicate issue at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78660
Cliff
Job Details: 08/03/2022
Arrived on site to diagnose a dishwasher with panel not installed properly. Found kick plate installed upside-down and retainers missing. Reinstalled kick properly and installed retainer clips. All is working properly at this time and no leaks were found at time of service.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Pflugerville, TX 78660
Cliff
Job Details: 08/03/2022
Arrived on site to install updated heater for dishwasher. Replaced element and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Round Rock, TX 78664
Cliff
Job Details: 08/03/2022
Arrived on site to diagnose a washer that is leaking. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and possible reasoning behind issue. No leaks were found at time of service and no further repairs needed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Leander, TX 78641
Vincent
Job Details: 08/03/2022
"Arrived on site for dishwasher, inspected unit and work area. Dishwasher was still new never been used instructed CX on how to use. Unit is opals designed. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ
Near Hutto, TX 78634
Cliff
Job Details: 08/03/2022
Arrived on site to diagnose a dishwasher that is leaking. Found deposits on inner door panel preventing proper seal and advised homeowner on ways to resolve and prevent issue. No further repairs needed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Cedar Park, TX 78613
Paul
Job Details: 08/03/2022
Arrived onsite for a refrigerator to replace the previous diagnosed parts. I found the sealed system components working as designed. I found the warning tag on the electrical cord getting blown from the condenser fan air and tapping the rear of the unit and the wall causing the noise. I corrected the problem and I found the bottom basket in the FC not installed correctly and not allowing the upper basket to roll correctly. I installed the baskets correctly. All is working as designed. There were no water leaks present at the time of service. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Hutto, TX 78634
Cliff
Job Details: 08/03/2022
Arrived on site to install updated heater for dishwasher. Replaced element and tested unit. Found all is functioning properly at this time.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Georgetown, TX 78626
Cliff
Job Details: 08/03/2022
Arrived on site to replace previously ordered parts for microwave/oven combo. Replaced fuse and tested unit. All is working properly at this time.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Austin, TX 78757
Wesley
Job Details: 08/03/2022
Arrived onsite and found power burners to hot on lowest simmer. Was able to evenly reduce flame height on the lowest simmer to customer preference. All else checks good.
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ08
Near Austin, TX 78758
Wesley
Job Details: 08/03/2022
Arrived onsite for temp concerns. Found unit operating slightly out of sink with set temp. Found thermistor out of range. Replaced the thermistor. All other concerned resolved from prior instruct. Advised customer on repair. All checks good.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near New Braunfels, TX 78130
Andrew
Job Details: 08/03/2022
"Arrived on site to test unit for not draining. Found harness was cut from molex connection. Installed spade connections, tested unit, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Dripping Springs, TX 78620
Luis
Job Details: 08/03/2022
"Arrived on site for complete no cool. Diagnosed a defective compressor,replaced compressor assembly,vacuumed system down,unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near New Braunfels, TX 78130
Andrew
Job Details: 08/03/2022
Arrived on site to test unit. Customer stated rent a center told her unit was under warranty. Spoke with claims and verified unit is not within warranty. Advised customer needs to contact rents a center to get warranty issue worked out. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near New Braunfels, TX 78130
Andrew
Job Details: 08/03/2022
"Arrived on site to test unit for not starting. Customer stated unit has been working as designed. Unit was running upon arrival. Verified proper voltage to unit. Unit venting as designed. Cutoff and thermal fuse tested good. Element is good and no signs of grounding out. Found neutral attached with ground. Corrected terminal wiring, tested unit, unit working as designed. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS3
Near New Braunfels, TX 78130
Andrew
Job Details: 08/03/2022
Arrived on site to test unit for door hitting counter top. Found from left side was lowered all the way tweaking unit causing it to rub. Leveled unit and door is no longer hitting. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Austin, TX 78704
Luis
Job Details: 08/03/2022
"Arrived on site. Diagnosed a defective icemaker replaced icemaker,ran harvest test passed,ran fill test passed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Austin, TX 78701
Luis
Job Details: 08/03/2022
Arrived on site. Found damaged fresh food and freezer doors. Replaced both doors.