Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8232 customer reviews

Luis M.

Luis M.

REFRIGERATOR JENN-AIR JS48CSFXDA "Arrived on site for failed inverter and power supply. Installed a new power supply and inverter powered unit on, compressor and fans powered on. Unit will need 24hrs to reach temp.

Near Malaquita Branch, Bee Cave, TX 78738
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF736SDAM10 "arrived on site to refrigerator temps. Upon further inspection, I tested temps in the FC=13 degrees, RC=53 degrees and icebox=26 degrees. Removed the FC door and drawers and found a large block of ice on the Evap cover/evaporator. Placed the unit in diagnostics and tested the defrost bimetal and found it open. I advised the customer of my findings. No water leaks observed during service.; ordrng 1 WPW10514110 (motor evaporator)"

Near Cathedral Mountain Pass, Georgetown, TX 78633
Al R.

Al R.

RANGE WHIRLPOOL WFG320M0BS3 Arrived to inspect range tripping breaker.Confirmed the complaint and access the breaker box and noticed the entire house is Arch fault or GFCI.Advised customer Whirlpool recommendation is the unit be on standard breaker.Customer to contact builder to get issues corrected.Nothing groundedNo parts installed Job complete

Near Borromeo Ave, Pflugerville, TX 78660
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived onsite to install new door hinge cover previously ordered. During installation found that the cover is the wrong color. Reordered cover. Customer then stated the refrigerator is no longer cooling after the installation of the new last visit. Refrigerator and freezer compartment are at 70 degrees. Compressor and condenser fan are not running. Replace high voltage control board. That did not fix issue. Ran diagnostics and found that the User interface control board on the side of door is not functioning properly. Ordering parts. Office to reschedule. ; ordrng 1 W11039890 (cntrl-elec) and 1 W11131873 (cntrl-elec) and 1 W11199487 (cover)

Near W Coll St, New Braunfels, TX 78130
Wesley P.

Wesley P.

DISHWASHER KITCHENAID KUDS01FLSS6 Arrived onnsite and found upper spinner had issue Replaced spinner and advised latch also needed replacement All else checks good.

Near Peregrine Falcon Dr, Austin, TX 78746
Leonardo C.

Leonardo C.

MICROWAVE KITCHENAID KMBP100ESS03 Arrived on site to test unit for unit burning food. Test unit and unit test good could not find any issues with unit. Showed customer how to put the unit at lower percentage of power due to higher watts then what food is calling. Job complete.

Near Flying Orchid Dr, San Marcos, TX 78666
Paul R.

Paul R.

OVEN WHIRLPOOL WOD51EC0AS02 Arrived onsite for the double wall oven that the customer heard a pop and now it’s dead. I found the circuit breaker off on arrival. I tried powering on and it tripped instantly. I found the oven harness with a 50 amp plug installed on it. I found the plug installed upside down causing the harness to go up and loop down. I found the plug shorted out and explained to the customer they needed to call an electrician. I found no issues with the oven controls visually.

Near Evolutions Path, Lakeway, TX 78734
James C.

James C.

DRYER WHIRLPOOL NED4655EW1 Arrived on site and installed new front bearing. Tested operation and found unit working properly. Job complete

Near Sunrise Rd, Round Rock, TX 78665
Luis M.

Luis M.

REFRIGERATOR FRIGIDAIRE KBSN608ESS00 "Arrived on site for temp issues. Found display reading 57° reset over temp button,ui displaying correct temp. instructed customer on control not sensing a degree change in 7 min over temp will flash."

Near Woodview Ave, Austin, TX 78756
David  Z.

David Z.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site to diagnose dishwasher that was not drying dishes fully. Ran diagnostic and verified proper function through diag cycle. Found customer was not using rinse aid. Advised customer that they need to utilize rinse aid, high temp options and run their hot water before a cycle. These corrective actions will resolve the drying issue. No water leaks found at time of service. Call complete."

Near Cervin Blvd, Austin, TX 78728
Robert J.

Robert J.

FREEZER MAYTAG MZF34X20DW03 "Arrived on job for complaints of bad defrost, per last tech we replaced the top control board and retested, passed all tests.

Near Shane Landon Ct, Austin, TX 78738
James C.

James C.

REFRIGERATOR MAYTAG MFI2568AEB Arrived on site and tested operation. Found ice has formed on top of evaporator and fan blades hitting ice. Accessed evaporator and found that there is a ball of ice on exchanger and no frost pattern. Evaporator is sweating and unit not cooling properly. Unit has a failing compressor and will need new compressor and discharge tube to repair.

Near Rock Canyon Cove, Marble Falls, TX 78654
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site and tested operation. Found very little water flow at dispenser and ice maker. Found good flow with bi pass installed but filter head drips water when nothing installed. Unit has failed filter head and will need new to repair. Part is expart and office will need to schedule return service; ordrng 1 W11346622 (FILTER HEAD)

Near Mountain Home Rd, Horseshoe Bay, TX 78657
Lou S.

Lou S.

DISHWASHER LG LDS5040BB "arrived on site to inspect dishwasher error code. Upon further inspection, I turned the unit on a normal wash and it began to dispense water into the tub, but when the motor was to come on, the unit shut down and showed error code LE. I drained the water from the unit and removed the toeplate and found lots of debris under the unit. After inspecting under the unit, I found where some wiring damaged. I advised the customer of my findings and advised that the wiring harness will need to be replaced as will the sump/motor assembly. I am ordering the main harness ad will return with the sump/motor assembly and a CNOTE-AUTHORIZATION. No water leaks observed during service. Office to schedule return service.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 EAD61906701 (MAIN HARNESS)"

Near Tumbling River Dr, Leander, TX 78641
Wesley P.

Wesley P.

DISHWASHER BOSCH SHE863WF5N Arrived on site for leaking and used existing mounting equipment to restore safe leak free position to prevent further leaking. All checks good.

Near Cicero Ln, Austin, TX 78746
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site and inspected refrigerator and found it is not cooling, inverter is flashing twice, three-way valve is making a ticking noise, interior lights are not on, spoke with tech line and they requested that pantry UI be removed and refrigerator power cycle. After reconnecting refrigerator to power lights are on user interface is accessible and all functions appear to have returned. Tech line recommended replacing the harness and pantry UI, left original pantry UI in place but it is disconnected 7726416335; ordrng 1 W11170612 (HARNESS PANTRY UI) and 1 WPW10769076 (cntrl-elec)"

Near Dupree Ln, Austin, TX 78748
Clif L.

Clif L.

VENTHOOD KITCHENAID KVUB606DSS3 Arrived on site to diagnose a vent hood with lights that are intermittently not operational. Found left side LED connection spread causing incomplete and intermittent connection. Reset connectors to ensure tight fit and all is now working properly at this time.

Near Flint Ridge Trail, Georgetown, TX 78628
Andy  B.

Andy B.

RANGE JENN-AIR PRG4810LP "Arrived on site for boiler flame issues. Tested and inspected unit and found when opening door with boiler on flames came out. Customer stated that last tech believes that igniter clamp is needed witch is discontinued. Tested unit and I believe that broil burner assembly is needed. However made customer aware that if burner assembly does not fix unit that they may need clamp as prior tech stated and we would not be able to do so as it is discontinued and customer agrees. Tested small oven and has a failed igniter. No gas leaks present at time of service. Instructed customer not to use broiler as it is a safety issue.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 WP73001090 (burnr-oven)"

Near Lorax Ln, Taylor, TX 76574
Jonathan  S.

Jonathan S.

DISHWASHER KITCHENAID KDTM354DSS5 "Arrived on site to install previous diagnosed part. On arrival customer complained that unit had removed paint off of a 25 year coffee cup. Recommend to not put any coffee cups with paint on it. Customer also stated unit gets to hot in drying cycle. Inspected unit and work area and found improper insulation (see SD-QUICKPIC). Will need to pull unit to repair. Informed customer that I would not be able to install mounting screws due to chance running screws through countertop. Removed unit and power. Removed failed sump assembly and installed new. Installed unit and corrected drain line. Performed diagnostics mode and monitored test cycle. Tested amp draw to element and found within range. All tested good, no water leaks detected. Spoken with customer on user care guide."

Near Klein Ct, Georgetown, TX 78626
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site to replaced valve and board and switch. Replaced all parts test unit and unit test good no leaks present at this time. Also found ro system under si k attached to drain hose. Advised customer that can be water going in to the unit too

Near Monsoon Path, New Braunfels, TX 78130
David  Z.

David Z.

WASHER WHIRLPOOL WTW4816FW Arrived on site to diagnose washer with agitator issue. Examined unit and found agitator and internal hardware disconnected. Agitator bolt came loose and popped out allowing the agitator tower to come apart. Reassembled agitator and tightened bolt. All is working as designed at this time. Call complete.

Near Little Elm Trail, Cedar Park, TX 78613
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "arrived on site to inspect dishwasher not spraying water. Upon further inspection, I placed the unit in diagnostics showing error code F4E3. Cleared the code and continued with testing. Unit operated as designed and the motor operated. I found that the dispenser door does not close. I am ordering the dispenser and will return with prescreened parts. No water leaks observed during service and recommended that the customer run the unit through a cleaning cycle before returning. ; ordrng 1 W10861000 (detergent dispenser)"

Near Jan Ln, Georgetown, TX 78626
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT970SAHV0 Arrived on site to test unit for unit leaking. Test unit and found water coming from float. Found loose float secured float test unit and unit test good job complete

Near Summer Pointe, Buda, TX 78610
Richard P.

Richard P.

RANGE WHIRLPOOL WFC150M0EB3 Arrived onsite for the right side stove burners not heating correctly. Tested stove and found the elements are not working correctly. Ordering parts. Office to reschedule. ; ordrng 1 W11122555 (cntrl-elec) and 1 W11255551 (elmnt-surf) and 1 W11371990 (ELEMENT LRG) and 1 WP3148953 (switch-inf) and 1 WP3149404 (switch-inf)

Near Mistflower, New Braunfels, TX 78130
Leonardo C.

Leonardo C.

DISHWASHER IKEA IUD8555DX2 Arrived on site to test unit for unit not coming on. Test unit and found bad connection at junction box. Secured connection test unit and unit test good job complete.

Near Burleson Rd, Austin, TX 78744
Kevin B.

Kevin B.

DRYER MAYTAG MED5630HW0 Arrived on site and inspected dryer and found no power showing on user interface checked power at terminal block and did not find any voltage. Inspected circuit breaker and found motion of switches appear to be damaged. Recommended to customer that and electrician examine it. Power will need to be corrected before any further diagnosis to dryer can be performed. Job complete

Near Southwest Pkwy, Austin, TX 78735
James C.

James C.

WASHER WHIRLPOOL WTW7300DW0 Arrived on site and tested operation. Found cold water valve is not closing completely and unit has fault for motor over heating. Inspected drive system and found that the gearcase has failed. Found when attempting to turn the water off that the cold water valve at the wall will not turn off. Unit will need new gearcase and inlet valve to repair. Recommended customer have the valve at the wall repaired by plumber before washer repair. ordrng 1 W10811956 (drum assy) and 1 W11220230 (valve)

Near Magnolia Ln, Cottonwood Shores, TX 78657
James C.

James C.

WASHER WHIRLPOOL WTW5000DW2 Arrived on site and tested operation. Found error for long fill. Tested operation and found unit siphoning while filling. Corrected drain line and tested operation. Unit tests good. Job complete

Near Townepark Dr, Kingsland, TX 78639
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF532SMHZ01 Arrived onsite for customer complaint of French door refrigerator FC door hard to open and light not coming on. Used food safe lubricant to lube tracks. Freed up ice from switch. Raised door 1/16 of inch to allow good seal to cabinet. Inspected all door seal. All side seals well. No other issues found. All water connections were dry at time of service.

Near Lea Ann Dr, Killeen, TX 76549
Lou S.

Lou S.

DISHWASHER WHIRLPOOL DU1015XTXS3 "arrived on site to inspect dishwasher with no functions. Upon further inspection, I tested the outlet and got 122V. Tested voltage at the junction box and got 122V. Removed the outer door panel and tested voltage at the control and got none. Tested continuity to the bimetal and found it open. I removed and replaced the bimetal and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Sycamore St, Georgetown, TX 78633
Scott  M.

Scott M.

DRYER WHIRLPOOL WED4950HW0 Arrived on site for dryer not heating . Also timer stays in one position . Found unit is dropping one of the legs at outlet . Checked and breakers are on. Customer will need to get an electrician to look at outlet . No lint build up at time of service. Job complete .

Near E 42nd St, Austin, TX 78751
James C.

James C.

MICROWAVE KITCHENAID KMHC319ESS3 "Arrived on site and installed new control, power cord and bracket. Customer will reinstall unit at a later time. Tested operation and found unit working properly. Job complete"

Near Starlight Vista, Round Rock, TX 78665
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE204GPS0 "arrived on site to inspect dishwasher with no water coming in. Upon further inspection, the customer advised that very little water was going into the unit. I found the water valve under the sink was turned off. I turned the water on and placed the unit in diagnostics and no water was entering. I found the main water line/hose was kinked in between the unit leg and the cabinet. Once I unlinked the hose, the water began to flow properly and the unit operated as designed. When I opened the unit door, I found where the door hinge was badly rubbing against the chassis. I found where both front legs were badly bent inward. I attempted to correct the legs but it didn’t work. I am ordering the tub and will return with all prescreened parts ad ordering a CNOTE-LSO PER CUSTOMER REQUEST. No water leaks observed during service.; ordrng 1 LSO (CUSTOMER REQUEST ) and 1 WPW10681507 (tub-dishwr)"

Near Ravenside Cove, Leander, TX 78641
Lou S.

Lou S.

COOKTOP WHIRLPOOL WCG97US6HS00 "arrived on site to install previously diagnosed and orders parts. Upon arrival, i found that the cooktop sits above an oven and the oven would have to be pulled from the cabinets to service the cooktop. I tested the burners and found the two left burners would not adjust to the lowest setting. I was able to get the two right burners to adjust. I pulled the oven from the cabinets and when I went to replace the back left burner, I found that the part ordered was the wrong part so I removed and replaced the manifold and checked for any gas leaks using liquid leak detector. Reassembled the unit and adjusted the flames on all burners. Unit is operating as designed. No gas leaks detected during service, job completed."

Near Council Springs Pass, Leander, TX 78641
Lou S.

Lou S.

RANGE KITCHENAID KFGD500ESS04 "arrived on site to inspect range oven temps. Upon further inspection, the customer advised that they were cooking and the display showed the temp to be 288 degrees but the oven was cooking at 350. I checked the Celsius/Fahrenheit selection on the display and found that the display was showing Celsius. I reprogrammed the unit to show Fahrenheit and advised the customer of my findings and changes. Tested the unit and it is operating as designed. No gas leaks detected during service, job completed."

Near Nighthawk Way, Georgetown, TX 78633
James C.

James C.

WASHER MAYTAG MVWB765FW3 Arrived on site and tested operation. Found no water flow from hot or cold valves. Verified correct voltage to valves. Installed new valve and tested operation. U it tests good. Job complete

Near Horseshoe Dr, Kingsland, TX 78639
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH31017HS2 "arrived on site to inspect microwave venthood light. Upon further inspection, customer advised that they had their one year inspection and found out the venthood light was not working. I removed the bulb and found the bulb was burnt out. I replaced it and tested and it operated as designed. Advised customer of my findings. Job completed."

Near Red Matador Ln, Leander, TX 78641
Kevin B.

Kevin B.

OVEN WHIRLPOOL WFG525S0HS1 "Arrived on site and found oven door front panel is damaged, disassembled door and replaced front panel and it is now correct. Job complete"

Near Arcilla St, Austin, TX 78741
Dylan  T.

Dylan T.

WASHER WHIRLPOOL WTW8500DW4 Arrived on site customer complaint was washer was making noise when he would do laundry put it in test mode couldn’t get it to make any noise customer showed me the video needs gear case

Near Hat Bender Loop, Round Rock, TX 78664
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on job for complaints of rack falling down, upon inspection we found the track was broken, replaced with new track and retested. Complete"

Near Ringtail Stream Dr, Lakeway, TX 78738
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KSC24C8EYY02 Arrived onsite to verify leak in SxS dual evaporator refrigerator. Removed unit cover and found dye dripping on steel to copper line at compressor. Removed all refrigerant and drier and installed new drier and repairs weld leak. Vacuumed unit down and charged with 5.3oz of R134a refrigerant. Reassembled and observed cooling. Found good frost pattern and no leaks in welds. No other issues found. All water connections were dry at time of service.

Near Wolverine Trail, Temple, TX 76502
Robert J.

Robert J.

COOKTOP WHIRLPOOL WCG55US6HS00 "Arrived on job for complaints of gas leak, upon inspection we found no leaks on bubble test and no leaks at orifice, ordering valves. Office to reschedule ; ordrng 1 W10594392 (valve-gas) and 1 W10594393 (valve-gas)"

Near Dayridge Dr, Dripping Springs, TX 78620
Al R.

Al R.

RANGE WHIRLPOOL RS696PXGQ2

Near Valley Oaks Dr, Harker Heights, TX 76548
Dylan  T.

Dylan T.

OVEN WHIRLPOOL WFG540H0ES0 Arrived on site customer complaint was oven wouldn’t come on and preheat found the wire harness chewed through replace the part ran the unit everything else went great

Near E Mesa Park Dr, Round Rock, TX 78664
Al R.

Al R.

DRYER WHIRLPOOL CEM2745FQ0 "Arrived to inspect dryer not heating.Confirmed the complaint and removed and replaced the element, cutoff and element.Reassembled and unit tested as designed.Job complete"

Near N 7th St, Temple, TX 76501
Robert J.

Robert J.

RANGE GE JGB720SEJ4SS "Arrived on job for the regulator to be changed out, per last visit we changed out regulated and ran diagnostics, fixed flame size. Complete"

Near College St, Dripping Springs, TX 78620
Jonathan  S.

Jonathan S.

OVEN GE JT3000SF3SS Arrived on site for oven not having power. Pulled unit to test voltage. Powered unit on and found unit powering on. Tested heating operation and found all working. Found bad connection in junction box. Maintenance personal will repair.

Near Village Commons Blvd, Georgetown, TX 78633
Richard P.

Richard P.

OVEN KITCHENAID KDRS483VSS00 Arrived onsite to install parts ordered by previous technician. Customer complained that the door to the oven although shut would leave the oven light on. Replaced main door latch switch and the user interface. This solved the oven light staying on. Customer stated that the smaller oven light has never worked when opening the door. Ordering two control boards per tech sheet. Office to reschedule. ; ordrng 1 AUTHO (AUTHORIZATION NEEDED FOR REPAIRS ) and 2 WPW10116185 (cntrl-elec)s

Near Pebble Brook Dr, New Braunfels, TX 78130
Dylan  T.

Dylan T.

REFRIGERATOR KITCHENAID KRFC704FPS03 Arrived on site customer complaint was fridge was not cooling very well found it had a bad compressor pulled the old compressor out solder the new compressor in check for leaks no leaks vacuum the unit down charge it up had a heat load coming off the condenser everything else work great

Near Durness Dr, Pflugerville, TX 78660
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for the refrigerator making a constant buzzing noise. Mr stated the noise was coming from the top of the unit and had a recording of the noise. The noise was a fan hitting ice. Mr stated the noise lasted for 4 days then started getting quiet again yesterday and today there is no noise. I found a small amount of ice on the FC evaporator cover but the fan sounded normal. I tested the defrost thermistor and the FC thermistor and both passed. I ran a forced defrost and found the heater working. I ran the RC fan and the icemaker fan and both sounded normal. I found the FC temp at 0 degrees and working fine. I cannot find any issues with the unit at this time. Call complete.

Near Umbrella Sky, Liberty Hill, TX 78642
Wesley P.

Wesley P.

DRYER MAYTAG MEDB855DC4 Arrived on site and found insufficient voltage and f4e4. Advised all else checks good. But electrical issue present.

Near Briarcreek Loop, Manor, TX 78653
Robert J.

Robert J.

WASHER WHIRLPOOL WFW5620HW0 Arrived on job to replace parts previously ordered. Replaced tub but previous technician only ordered one screw needs 5 more to complete. 2 man part of job complete. ; ordrng 5 W11314661s

Near W Slaughter Ln, Austin, TX 78749
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived onsite to replace the previous diagnosed parts. I replaced the filter housing plate. Call complete.

Near Judge's Rd, , TX 78611
Al R.

Al R.

DRYER MAYTAG MEDB835DW4 to inspect dryer noises.Confirmed the complaint and noticed the noise starts approximately 5-6 minutes into the drying cycle.The noise is caused by the exhaust vent rattling and will require several sound pads to line the exhaust and blower housing to stop the noise..; ordrng 8 W11113654 (PADS)s

Near S Fork Ranch Rd, Waco, TX 76705
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL KMBP100ESS01 Arrived on site for microwave heating sometimes and not heating other times. Tested and inspected unit and found failed controls. Ordering parts checked SB web and controls are covered under warranty.; ordrng 1 SEENOTE (2 MAN JOB ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10588761 (panl-cntrl) and 1 W10915648 (cntrl-elec) and 1 WPW10260060 (cntrl-elec)

Near Amanda Dr, Austin, TX 78729
Richard P.

Richard P.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived onsite for the ovens users interface changing temperature when door is opened and steam hits it. Ran diagnostics and found no error codes. Users interface is not working properly so we replaced it. Everything tested good. Complete

Near Canyon Lake, TX 78132
Dylan  T.

Dylan T.

WASHER MAYTAG MVWB765FW3 Arrived on site customer complaint was washer wasn’t adding any water in the unit put in test mode had a bad water valve took the old one out put the new one in ran unit again in test mode everything else worked great all lines are dry

Near Carmel Dr, Round Rock, TX 78681
Arthur B.

Arthur B.

DISHWASHER LG LDP6797BD "Arrived onsite to install new fuse assembly to dishwasher from prior tech’s diagnosis. Uninstalled dishwasher and removed filter from rear. Installed new replacement, reassembled and tested unit. Unit now works as designed. No other issues found. All water connections were dry at time of service."

Near Kit Carson Trail, Killeen, TX 76542
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for fresh food not cooling. Freezer and ice are working now however fresh food is not cooling. Ran diagnostics,temp thermistor reading 45° and evaporator thermistor reading 91° ran fan test passed. Called tech support due to temp issues and different main control part numbers for unit. Per tech support need to replace cover that includes evaporator thermistor. Installed new evaporator cover,ran diagnostics thermistor reading more accurate temp. Powered unit on fresh food evaporator fan running. File#7726852340"

Near Arbor Lake Cove, Austin, TX 78732
Andy  B.

Andy B.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site for oven temperature too cold. Inspected unit and found foil on both racks blocking some heat. Preformed temperature test at 350° and watched high and low swing cycles and found average temperature 347° all operations are normal. Instructed customer on use and care and practice for best performance. No repairs are needed at this time.

Near Martin Ln, Pflugerville, TX 78660
Lou S.

Lou S.

WASHER MAYTAG MVWC6ESWW1 "arrived on site to inspect washer not draining. Upon further inspection, the customer provided a video showing the unit in normal wash and after it completed the wash cycle and went into rinse, the unit began to make a loud noise and shut down. I found the unit with water in the tub so I placed the unit in spin cycle and drained the water. The tub spun also. Using my multimeter, I tested the capacitor while the unit was in wash mode ad it tested good. When the unit filled with water and began to wash, it then drained the water just before the rinse cycle was to begin. Once in rinse mode, the unit dispensed very little water then began to agitate at which time the motor began to make a loud noise and I could smell a burning smell coming from it. After a brief minute of agitation, the unit shut down. I advised the customer of my findings and advised the unit will need the motor and the auto load sensing switch. I am ordering the auto load sensing switch and moto

Near Fernhill Dr, Austin, TX 78717
Paul R.

Paul R.

FREEZER WHIRLPOOL KSC24C8EYY02 "Arrived onsite for the refrigerator with the freezer not cooling correctly. I found both sections not cooling correctly. I found the old style aluminum evaporator in the RC and suspect it leaking. The RC evaporator, compressor, drier, and access valve will need to be installed to complete service. The parts are covered by the manufacture warranty. Ordering the compressor, evaporator, UV drier, and access valve. Sending a message to routing to weigh the call for 3 hours & RS ordrng 1 W10309988 (COMPRESSOR) and 1 W10913906 (COUPLER) and 1 WPW10143759 (DRIER-UV) and 1 WPW10643261 (EVAPORATOR)"

Near Crown Ln, Burnet, TX 78611
Arthur B.

Arthur B.

WASHER MAYTAG MHW5630HC0 "Arrived onsite for customer complaint of front load washer leaking from bottom. Upon inspection, found below torn on bottom. This is causing leaking from bottom. Removed front panel and removed torn bellow. Reassembled and tested. Washer not works as designed. No water leaks found at time of service."

Near Huckleberry Dr, Killeen, TX 76549
Arthur B.

Arthur B.

DRYER WHIRLPOOL MEDX655DW0 "Arrived onsite for customer complaint of dryer continues to run and not stop. Removed console and found timer motor faulty. Removed and replaced timer. Reassembled and tested unit. Timer now work as designed. No other issues found. Dryer vent and lint trap was clean of lint at time of service."

Near Grandview Dr, Salado, TX 76571
Dylan  T.

Dylan T.

REFRIGERATOR WHIRLPOOL WRS325SDHZ Arrived on site customer complaint was icemaker wouldn’t make any ice tested the icemaker it was bad replaced the icemaker ran the unit everything work great all lines are dry

Near Harris Ridge Blvd, Pflugerville, TX 78660
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL SC8720EDB3 Arrived on site to test unit for switch not working. Test unit and found switch not plugged in all the way. Found other switch like that I unplugged the switch plugged it back in and not working.

Near Covered Bridge Dr, Austin, TX 78736
Paul R.

Paul R.

COOKTOP WHIRLPOOL WCG55US6HW00 Arrived onsite for the cooktop with the flames too high. I found the unit converted to LP but the low flame adjustment on the valves were not set for LP. I adjusted the low flame setting on the burner valves. The unit is working as designed. Call complete.

Near Cole Dr, Liberty Hill, TX 78642
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS325FDAM01 "Arrived on site and inspected refrigerator and found water line connected to incoming valve is cracked on the 90° turn, took one picture sent to CS. No need to order water line. Customer should not be charged for part.; ordrng 1 WP2198677 (connector) and 1 WP2300868 (fitting) and 1 WPW10664271 (tube-water)"

Near Alans Way, Manchaca, TX 78652
Richard P.

Richard P.

RANGE JENN-AIR JDRP436WP02 Arrived onsite to install parts ordered on previous visit. Replaced user interface and control board. Tested oven all functions working normally.

Near Wegner Rd, Canyon Lake, TX 78132
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KSSC48QMS01 "Arrived on job for complaints of not cooling, upon inspection we found the inverter was not working correctly, replaced inverter and retested. Compressor kicked on and started cooling. Complete"

Near Cabo Del Sol Ct, Lakeway, TX 78738
David  Z.

David Z.

MICROWAVE KITCHENAID KHMS155LSS4 "Arrived on site to install microwave door handle.

Near Sweet Basil Ct, Austin, TX 78726
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW5090JW0 washer has a dryer stacked on it and is in a tight closet, took one picture. found errors for door lock, F01, and F_9, spoke with tech line and the F_9 error not listed on the tech sheet means a control failure. This is on the bottom rear of the washer. The washer is not leaking SR7726855532; ordrng 1 2TECHS (STACKED UNIT) and 1 W11334605 (CONTROL)"

Near Windsor Rd, Austin, TX 78703
Kevin B.

Kevin B.

WASHER MAYTAG MVWC415EW1 "Arrived on site and inspected washer and found no saved error codes, ran all functions in manual diagnostic cycle, found tub Ring it is peeling along the center replaced it and washer is now correct. Discussed correct loading procedure with customer in order to avoid an unbalanced load. No water leaks from connections at time of service, job complete"

Near Casey St, Austin, TX 78745
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFC150M0EB1 Arrived on site to test unit for melted receptacles. Found both front burner receptacles melted. Replaced left front and found burner melted to receptacles. Ordering new burner W11168414 and ordering W11161939 to replace element and receptacles.. ; ordrng 2 W11161939 (ELEMENT LF/RR)s and 2 W11168414 (ELEMENT RF/LR)s

Near Cotton Gin Rd, Uhland, TX 78640
Andy  B.

Andy B.

DRYER WHIRLPOOL WED4815EW1 Arrived on site for dryer making noise. Tested and inspected unit and found no abnormal noise. Spoke with customer on use and care and practice for best. No repairs are needed at this time.

Near Copper Creek Dr, Austin, TX 78729
Lou S.

Lou S.

FREEZER KITCHENAID krmf706ess01 "arrived on site to inspect refrigerator evaporator. Upon further inspection, i tested temps in the FC=17 degrees, RC=42 degrees & ice box=28 degrees. I checked the RC evaporator and it was dry. I checked the FC evaporator and it is covered with ice. I attempted to remove the Evap cover, but the styrofoam portion of the cover was frozen to the evaporator. I checked the condenser fan and Evap fans and all were functioning as was the compressor. I had the customer sign the waiver of damages from defrosting refrigerator and advised the customer to place towels around the unit at the sides and back to protect against any water leaking from the unit when they defrost. Due to the amount of ice built up, I advised the customer to unplug the unit 48 hours before I return to allow efficient time to defrost. I am ordering another fc Evap motor harness, Evap cover, and hv control. No water leaks observed during service.; ordrng 1 W10736933 (cover-evap) and 1 W11249

Near Zoysia Dr, Leander, TX 78641
Dylan  T.

Dylan T.

DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site customer complaint was dishwasher soap dispenser was broken replace the soap dispenser ran the unit everything else work great all lines are dry

Near Springbrook Rd, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH53521HZ0 "Arrived on site for microwave fan making odd noises. Performed diagnostics and tested exhaust fan operation. Gained access to fan and found wood chips from cabinet and gotten in to fan housing . Removed object and inspected fan blade for damages, none found. Assembled unit and tested all operations, all tested good."

Near Perryville Loop, Liberty Hill, TX 78642
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site for refrigerator not making ice. Inspected unit and found unit ice bit full of ice. Tested ice and water dispensers and all operations are normal. Cycled ice maker and ice maker cycled and filled with water. All operations are normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.

Near McCormick Cv, Hutto, TX 78634
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived onnsite and reset unit to restore proper UI function. Advised customer on use and care. All checks good, unit is now operating as designed."

Near Windroot St, Austin, TX 78728
Andy  B.

Andy B.

OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site for oven won’t turn off. Tested and inspected unit and found cable on right side going to UI completely unplugged. Plugged in and tested and found blower fan not coming on. Will need to replace fan, controls and UI to complete repairs. Shut off unit at braker and instructed customer not to use unit until repairs are completed. Ordering needed part ; ordrng 1 W11248652 (blower)"

Near Iron Rail Terrace, Round Rock, TX 78664
Arthur B.

Arthur B.

WASHER MAYTAG MVWX655DW1 "Arrived onsite for customer complaint of top load washer not draining all water out. Ran diagnostics and found F8E1 (Long Fill) error. Manually tested full valve and found cold water entering slowly. Removed an replaced valve assembly, reassembled and tested. Unit now fills as designed. Raised drain hose as well to allow proper venting of stand pipe. All water connections were dry at time of service."

Near Brazos Ct, Salado, TX 76571
Robert J.

Robert J.

COOKTOP KITCHENAID KCGS956ESS02 "Arrived on job for complaints of large flame, upon inspection we found the kit had not been converted. Converted to lp kit and tested all burners. Working to correct specifications. Complete"

Near Hayden Bend, Bee Cave, TX 78738
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=3 degrees & RC=52 degrees. I found a large amount of ice built up on the Fc evaporator. Recent repairs have been made on this unit replacing the Evap motor harness. I tested ohms to the defrost heater and found it open. I advised the customer of my findings and attempted to remove the ice from the evaporator, but due to it being so thick, I advised the customer that it would have to be defrosted by turning the power off to the unit for at least 24 hours like he did before.. I am ordering the defrost heater, main control, and will return with the Evap motor harness and damper. Also ordering a CNOTE-AUTHORIZATION. No water leaks observed during service, office to schedule return service.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 W10464775 (housing) and 1 WP12729123 (heater) and 1 WPW10503278 (refer elect cont brd)"

Near Cedar Crest Dr, Cedar Park, TX 78613
Lou S.

Lou S.

MICROWAVE KITCHENAID KCMS185JSS5 "arrived on site to inspect microwave arcing and not heating. Upon further inspection, I tested the unit with a glass of water and it did not heat. When I pulled the unit from the wall and removed the top cover, I removed the magnetron and found where it was damaged and damaged the wave guide as well.

Near W Cimarron Hills Trail, Georgetown, TX 78628
Kevin B.

Kevin B.

REFRIGERATOR JENN-AIR JS42SEDUDW15 "Arrived on site and found water is dripping from the valve area, replaced valve and found waterline is also cracked. Took one picture of crack. Will need to bring back a new waterline and all possible couplers/connectors to correct issue. No water leaks from connections at time of service.; ordrng 2 WP2198677 (connector)s and 2 WP2300868 (fitting)s and 2 WP4373559 (fitting)s and 2 WPW10271540 (fitting)s and 1 WPW10296807 (tube-water) and 1 WPW10683737 (tube-water)"

Near E 34th St, Austin, TX 78705
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRT138FZDW00 Arrived onsite for the refrigerator that just clicks but doesn’t cool. I found the overload tripping. I tested the compressor and found it good electrically. I found the capacitor good. I tested the unit with a different start device that I had on my truck and the compressor would run but it never would drop below 7 amps. The compressor has a mechanical issue and needs to be replaced.

Near Spring St, Tow, TX 78672
Richard P.

Richard P.

RANGE WHIRLPOOL KGCU467VSS01 Arrived onsite to replace the parts previously ordered. Installed new burners. Tested with no leaks detected.

Near Wilderness Creek, Canyon Lake, TX 78133
Richard P.

Richard P.

WASHER MAYTAG MHW5500FW1 Arrived onsite for the washer continuously draining and not unlocking the door. Ran diagnostics and found the code F3 E1 pressure switch fault. We installed the pressure switch and tested washer. Everything is working properly. No leaks detected. Complete

Near Upland Ct, Canyon Lake, TX 78133
Arthur B.

Arthur B.

MICROWAVE BOSCH HMC80251UC/01

Near Lampasas, TX 76550
Lou S.

Lou S.

RANGE WHIRLPOOL WFG381LVS2 "arrived on site to inspect range oven temps. Upon further inspection, using my multimeter, I placed the thermal lead in the middle of the center rack and tested temps. The temps recorded were 324, 396, 337, 401, 334 for an average of 358 degrees. Customer advised that the control display will intermittently show no more than 140 degrees. I adjusted the Ignitor as it wasn’t consistently lighting the burner and retested. Unit is operating as designed. No gas leaks detected during service, job completed."

Near Ericanna Ln, Leander, TX 78641
Al R.

Al R.

WASHER MAYTAG MVWB835DW4 Arrived to inspect washer fill issues.Ran diagnostics test mode and got F8E1 long fill error.Removed and replaced the housing.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete

Near N 33rd St, Waco, TX 76708
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFE505W0HS1 Arrived on site to test unit for door not working correctly. Found broken hinge on right side. Replaced hinge test unit and unit test good job complete

Near W Slaughter Ln, Austin, TX 78749
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOD77EC0HS01 "Arrived on site for oven clock having incorrect time of day. Performed diagnostics mode and checked fault codes, none found. Found unit not connected to WiFi. Instructed customer on WiFi connectivity. All tested good."

Near Co Rd 207, Liberty Hill, TX 78642
Andy  B.

Andy B.

WASHER WHIRLPOOL MVWB835DW4 Arrived on site for washer not agitating and water dripping into unit. Tested and inspected unit and found all spin and agitation operations are normal found and over load error code. Also Found failed inlet valve. Removed failed part and replaced with new and instructed customer on use and care and practice for best performance. No water leaks present at time of service.

Near Fairview Dr, Round Rock, TX 78665
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KFCP22EXMP5 "Arrived on site for no ice. Icemaker running through a cycle and not sending power to valve,jumped icemaker to give power to valve and water started filling icemaker, diagnosed faulty icemaker,installed updated icemaker,powered unit on icemaker ran through a cycle and filled with water.

Near Granada Hills Dr, Austin, TX 78737
Clif L.

Clif L.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to diagnose a range with a display that is not operational. Found main control shorted out. Replaced main control and found all is now functioning properly.

Near Carmen Hill Ln, Bastrop, TX 78602
Robert J.

Robert J.

DRYER WHIRLPOOL WED7500GW0 "Arrived on job for the latch not working, upon inspection we found the latch bent out of place, replaced latch and strike. Tested. Complete"

Near Tambre Bend, Austin, TX 78738
Al R.

Al R.

WASHER MAYTAG MHW6630HC0 Arrived to inspect front load washer leaking.Ran diagnostics test mode and noticed the units front leveling feet were all the way down.I adjusted them to maximum position and unit tested as designed with no leaks.All water lines were dry at the time of service.Job complete

Near Dayton Dr, Robinson, TX 76706
David  Z.

David Z.

DOWNDRAFT KITCHENAID KIRD861HSS/0 Arrived on site to diagnose downdraft range with blower stuck in up position. Performed diagnostics and tested unit. Got no response out of fan switch or power button. Checked all switches and all tested good. Redid all connections in the wire nuts and switches. Retested unit and unit now had power and function. Tested unit several times and all working as designed.

Near Cuesta Trail, Austin, TX 78730
Jonathan  S.

Jonathan S.

OVEN KITCHENAID KEMS309BSS00 Arrived on site for oven combo unit having intermittent cooking failure. Customer stated that sometimes unit will not leave preheat mode and sometimes will say at temperature and oven temperature will drop. Performed diagnostics mode and found no fault codes. Spoke with customer on service pointer W10689408. Called tech support and spoke with Kathy (SR#7726858948). Found intermittent door not closing. Spoke with customer on door and user care guide. All tested good at time of service.

Near Glass Mountain Cove, Georgetown, TX 78633
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFC8090GX0

Near Thompson St, Austin, TX 78702
Dylan  T.

Dylan T.

WASHER WHIRLPOOL MVWB765FW3 Arrived on site customer complaint was washing machine was dripping inside the washer fan of had a bad water valve need to order the part; ordrng 1 W11172234 (housing)

Near Stone Water Ln, Jarrell, TX 76537
Richard P.

Richard P.

ICE MACHINE JENN-AIR JIM158XYRS2 Arrived onsite for the Jenn Air ice machine not making ice. Called techline and ran diagnostics. Found that the water level sensor was no good. Replaced pump and tested unit. Everything is working properly. Ice maker now has enough water to make ice.

Near Cantera Ridge, New Braunfels, TX 78132
Richard P.

Richard P.

MICROWAVE WHIRLPOOL WMH31017FS0 Arrived onsite for the microwave door ajar error. Replaced all door switches and fuse that was ordered. Tested microwave and all functions worked good. Complete.

Near Cedar Bend, Canyon Lake, TX 78133
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH53521HZ0 Arrived on site to diagnose a microwave that is giving multiple symptoms. Tested unit and found main control and display board both shorted. Replaced both parts and tested unit. Found all is functioning properly at this time.

Near Swift Water Loop, Bastrop, TX 78602
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL GD5NVAXSB01 "Arrived on site for not dispensing ice. Tested dispenser motor and ice door motor not powering on,removed housing tested unit found no power to motors diagnosed faulty control. Ordering a new control; ordrng 1 WP2303843 (CONTROL)"

Near Brecourt Manor Way, Austin, TX 78739
Jonathan  S.

Jonathan S.

DISHWASHER GE GSD5320D01BB Arrived on site to install previous diagnosed part. Removed unit to gain access to wash motor assembly. Removed failed motor and installed new. Tested unit and found water leaking from hose chamber. .; ordrng 1 WD24X10015 (hose chamber)

Near Camp Dr, Georgetown, TX 78633
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRT318FZDB05 Arrived on site to diagnose a refrigerator that is leaking in the freezer. Tested unit and found fill tube for icemaker not aligned properly. Reset line to proper position and found all is working properly at this time. No leaks were found after services were performed.

Near Joe Cole Ln, Smithville, TX 78957
Leonardo C.

Leonardo C.

RANGE JENN-AIR JGRP436WP02 Arrived on site to test unit for f1e1 error. Found error code on board. Test unit and found bad console. Will order new console WPW10464535. ; ordrng 1 WPW10464535 (CONSOLE )

Near Cedar Park Dr, West Lake Hills, TX 78746
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUDF204ESB00 Arrived on site for icemaker issues. Found broken tab that holds shut off arm on fill cup. Diagnosed unit would a new icemaker installed a new icemaker ran icemaker through a cycle water filled icemaker unit working as designed.

Near Beecher Ln, Austin, TX 78746
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for loud noise. Diagnosed compressor making a whistling noise,removed compressor and drier,installed a new compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. Only sound from compressor is normal operating sound"

Near Bauerle Ranch Trail, Austin, TX 78748
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and replaced bellow clamp, ran test 12 And washer is now operating normally. No water leaks from connections at time of service, job complete"

Near Cobblestone, Austin, TX 78735
Dylan  T.

Dylan T.

MICROWAVE WHIRLPOOL WMH31017HS0 Arrived on site customer complaint was microwave would he need to install the magnetron diode and cap

Near Hesters Crossing Rd, Round Rock, TX 78681
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRSA88FIHN00 Arrived onsite to install new housing and harness to SxS refrigerator. Removed evaporator cover used steamer to remove all ice build up. Removed and replaced harness. Removed and replaced housing. Installed customer provided water filter. Reassembled and verified air flow and frost pattern. Good pattern forming. No other issues found. All water connections were dry at time of service.

Near Creek Land Rd, Killeen, TX 76549
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL KEBS207BSS01 Arrived on site to test unit for upper oven not heating correctly. Found last tech calibrated lower oven not upper. Found bad sensor replaced sensor test unit and unit test good job complete. Unit getting to 350

Near Avenue C, Austin, TX 78751
Al R.

Al R.

WASHER WHIRLPOOL WTW5000DW2 Arrived to inspect washer not draining.Confirmed the complaint and removed and replaced the pump.Found small nail in old pump.Reassembled and unit tested as designed and drained.All water lines were dry at the time of service.Job complete

Near Parrott Ave, Waco, TX 76707
Clif L.

Clif L.

DRYER MAYTAG MEDB835DC4 "Arrived on site to diagnose a dryer that is not turning on. Tested unit and found no mechanical failures at this time. Advised homeowner a light touch on the electrostatic panel is all that is needed, and pushing too hard can cause it to misregister button press. Job is complete and no further repairs are needed."

Near Colorado Bluff, Cedar Creek, TX 78612
Lou S.

Lou S.

WASHER MAYTAG MVWB765FC2 "arrived on site to inspect washer control board. Upon further inspection, the customer advised that the unit is not putting enough water into the tub to wash. I placed the unit in diagnostics showing error code F8E1-long fill, F7E9-locked rotor, F0E3-overload. Cleared the codes and continued with testing. Unit operates as designed except the cold water valve was not allowing much water into the unit. I removed the cold water hose and found a large amount of debris in the screen. I removed and replaced the valve and retested and the unit operated as designed. No water leaks observed during service, job completed. Due to the customer having a water softener, I made recommendations for use and care and detergent use."

Near Orsobello Cove, Cedar Park, TX 78613
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL KRSC503ESS00 Arrived on site for refrigerator not dispensing ice. Tested and inspected unit and found no voltage going to dispenser motor. Inspected and found broken wire harness at bottom of FC door.

Near Luedtke Ln, Pflugerville, TX 78660
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL ADB1400AGS1 Arrived onnsite and found unit drain obstructed. Cleared obstruction and reset. Tested and all works as designed. Advised customer on use and care.

Near Cimaizon Dr, Austin, TX 78725
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 Arrived on site to diagnose gasket issue on door. Found RC door gasket had separated from the door on the top only. Adhesive / foam had failed and gasket was loose. Applied adhesive to top edge of door and glued gasket back into place along the top. Used painters tape to hold down gasket and allow adhesive to fully cure. Advised to wait 24 hours for adhesive to dry. all is working as designed. Call complete.

Near Scofield Ridge Pkwy, Austin, TX 78727
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to test unit for broken dispenser door. Installed dispenser test unit and unit test good job complete.

Near Ruxton Ln, Austin, TX 78749
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "arrived on site to inspect refrigerator ice maker not dispensing ice. Upon further inspection, I found a large clump of ice in the chute and was formed up into the ice bin. Once I got the ice removed, I removed the bin and found more ice stuck to the bottom of the bin. I cleared the ice and cleaned off the water and put the ice bin back in the door. Test3d the dispenser and it is operating as designed. I advised the customer that when using the crushed ice selection, broken pieces of ice will get under the bin and eventually form together causing a larger piece which in turn will cause the bin to get stuck. I advised the customer also that even when using the cubes selection, the cubes can still get wedged in the bin and get crushed causing the same issue. I recommended that they pull the bin and clean it every so often depending on use to keep it from getting build in it and getting stuck. Also, pieces of ice will get stuck in the ice door and cau

Near Ericanna Ln, Leander, TX 78641
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW5000DW1 Arrived on site for washer shaking. Tested and inspected unit and found suspension. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Massa Dr, Round Rock, TX 78665
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW6620HC0 "Arrived onnsite and tested thoroughly for low flow symptoms and found all operating as designed. All checks good, tested and reset unit. Advised customer on use and care."

Near Jonah Lee Ct, Manor, TX 78653
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site to test unit for unit not draining. Test unit and found drain motor humming. Removed motor and found glass stuck In drain motor. Removed glass test unit and unit test good no leaks present at this time.

Near Mystic Shadow Ln, Buda, TX 78610
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED5620HW0 Arrived on site and found unit blower obstructed. Cleared obstruction. All checks good. Unit is now operating as designed.

Near E 6th St, Austin, TX 78702
Jonathan  S.

Jonathan S.

DRYER SAMSUNG DV45K6200EZ/A3 "Arrived on site for dryer not turning. Performed diagnostics and disassembled unit to inspect belt. Found broken belt cases by broken pulley. Removed failed idler pulley and installed new. Assembled unit and installed belt. Tested dryer operation and all tested good.

Near Golden Eagle Way, Liberty Hill, TX 78642
Lou S.

Lou S.

RANGE WHIRLPOOL WFG505M0BB2 "arrived on site to inspect range oven light. Upon further inspection, i found the oven light globe had separated from the base and the base was still in the socket. I attempted to remove the base but wasn’t able to. I removed and replaced the socket and put a bulb in and tested. The light is operating as designed. I tested the cooktop burners and oven burners and all are operating as designed. No gas leaks detected during service, job completed."

Near Dawson Dune Ln, Leander, TX 78641
Lou S.

Lou S.

DRYER WHIRLPOOL WED6200SW1 "arrived on site to inspect dryer not heating. Upon further inspection, the customer advised that unit was recently repaired, but it’s still not heating/drying clothing. I opened the unit door and pressed the door switch closed and turned the unit on. I did not see the element illuminate in the back left corner vent area. I removed the back cover and found a connection to the thermistor not fully connected. Adjusted the connection and retested and unit operated as designed. Using my vent test kit, I placed the card at the back right vent area and tested the unit with no heat. The card did not fall after testing two times. I removed the vent tube from the back of the unit and retested and the card fell off showing good air flow. I advised the customer of my findings and recommended they have a professional check the vents. No lint observed in the unit, job completed."

Near Squaw Valley Ln, Austin, TX 78717
Leonardo C.

Leonardo C.

DISHWASHER MAYTAG MDB7959SHZ0 Arrived on site to test unit for unit not cleaning. Dishes test unit and found float stuck in the up position making unit think it’s full of water. Secured float test unit and unit test good job complete no leaks present at this time.

Near Heitzler Ln, Driftwood, TX 78619
David  Z.

David Z.

RANGE KITCHENAID KFGU706VSS01 "Arrived on site to diagnose dropin cooktop that was constantly beeping even when not in use. Performed diagnostic and only item that can beep is the UI since there is no main control, and it beeps when the panel is locked and unlocked. Recommended replacement of the cooktop since the UI is built into it. Part is discontinued and not servicible. Customer request I reassemble the unit, since another company had disassembled it partially. Reassembled unit and connected gas line. Tested unit and all is working as designed at he time of testing. No gas leaks found at time of service.

Near Bramblecrest Dr, Austin, TX 78726
Clif L.

Clif L.

DRYER WHIRLPOOL WGD4950HW0 Arrived on site to diagnose a dryer that is not heating. Tested unit and found failed igniter. Replaced burner assembly and tested unit. Found all is functioning properly at this time.

Near Buffalo Trail, Bastrop, TX 78602
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KRFC704FBS00 Arrived onsite for customer complaint of French door dual evaporator refrigerator stopped cooling. Removed back unit cover and found compressor extremely hot to touch. Unit will need to have compressor replaced. Ordering compressor kit. OF to R/S. Unit unplugged at this time.; ordrng 1 CNOTE (2HR CALL) and 1 W11025999 (compressor)

Near Joe Bozon Dr, Salado, TX 76571
David  Z.

David Z.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site to diagnose a washer making loud noise when spinning. Performed diagnostics and found noise coming from bottom of unit. Found gearcase had leaked oil and coated the belt and pulley in oil, and belt is slipping. Replaced gearcase and cleaned off belt and pulley. Retested unit and found still squealing. Belt needs to be replaced along with the clutch pulley. Ordering 1 WPW10006384 belt. Will also return with clutch/cam kit. ; ordrng 1 WPW10006384 (drive belt)"

Near Nightshade St, Austin, TX 78728
Al R.

Al R.

DRYER WHIRLPOOL MEDB855DC4 Arrived to inspect squeaking dryer.Confirmed the complaint and replaced the Repair kit.Reassembled and unit tested as designed with not squeaking noises.Customer satisfied.Job complete

Near Opal St, Hewitt, TX 76643
Andy  B.

Andy B.

DRYER WHIRLPOOL WED8500DC4 Arrived on site for dryer error code. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near E Old Settlers Blvd, Round Rock, TX 78665
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF736SDAB11 "Arrived on site for evap motor replacement, removed and replaced and tested good"

Near Rosecliff Dr, Georgetown, TX 78633
Clif L.

Clif L.

REFRIGERATOR FRIGIDAIRE FGHC2345LF5 Arrived on site to diagnose a refrigerator with water systems not working. Tested unit and found reservoir over cooled and dispenser waterline frozen in door. Homeowner will perform manual thought on unit to correct temperature issues. No repairs were performed today. No leaks were found at time of service.

Near S Ridge Cir, Georgetown, TX 78628
Clif L.

Clif L.

DRYER GE GTD42EASJ2WW arrived on site to diagnose a dryer with a broken shaft. Found timer knob shaft broken. Replaced timer and tested unit. Found all is functioning properly at this time

Near S Ridge Cir, Georgetown, TX 78628
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL KFIS29BBMS02 Arrived onsite for the refrigerator still not cooling. I found the FC and RC temps good. I took a photo of the FC temp with the control set at 0 degrees. Ms stated the issue is the ice is still melting. I found the ice clumped in the center of the ice bin around the auger and in the lower part of the bin around the cutter blades. The outer ice in the bin was dry and smaller indicating it was evaporating. I checked the ice door and found it closed properly. I advised the customer on crushed ice use and explained some things with the ice door separator for them to watch for since they use a lot of crushed ice. The unit is working as designed at this time. Call complete.

Near Gabriel Woods Dr, Georgetown, TX 78633
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRT318FZDW01 arrived on site and inspected refrigerator and found evaporator drain is blocked by ice, took pictures. Used steamer to remove ice and ensure drain is clear. Took a picture. No further repair is required at this time, this refrigerator does not have water connections"

Near Blanco, TX 78606
Kevin B.

Kevin B.

OVEN KITCHENAID KODE300ESS04 "Arrived on site and inspected oven and adjusted calibration settings. After Justin oven is operating normally, no further repair is required at this time, job complete"

Near Trainer Wuest Rd, Blanco, TX 78606
Scott  M.

Scott M.

REFRIGERATOR JENN-AIR JFFCC72EFP00 Arrived on site for unit not cooling . Customer had unplugged unit for 2 day and has been running unit again since the 27th . No issues since restarting unit . Did find new frost on rails In freezer . Found freezer door isn’t sealing properly . Ordering freezer rails . Please call to set return . No water leaks detected at time of service .job complete .; ordrng 1 AUTHO and 1 W10795844 (BRACKET ) and 1 W10795848 (BRACKET )

Near Reliance Creek Dr, Austin, TX 78754
Andy  B.

Andy B.

OVEN KITCHENAID KEBS207ESS00 Arrived on site for oven not coming on. Tested and inspected unit and found failed fuse and lower oven broil element.Ordering needed part. .; ordrng 1 W10804429 (elmnt-brol)

Near St Paul Rivera, Round Rock, TX 78665
David  Z.

David Z.

WASHER WHIRLPOOL NTW4516FW "Arrived on site to diagnose a washer that was moving around and vibrating harshly when in high speed spin. Ran unit with wet sheets unit and did verify movement and also some squeaking.could hear inner basket rubbing. Tightened gearcase nut and checked connections and everything is tight. Basket feels like it’s warped and rubbing either on the tub or ring. Ordering new W10371566 tub, W10554251 basket, and WPW10531289 tub ring. Recommend 2nd tech due to being in a closet and having limited space to work, which will be easier with a 2nd person. Office to schedule 2MAN. ; ordrng 1 2MAN (2MAN) and 1 W10371566 (tub) and 1 W10554251 (spin basket) and 1 WPW10531289 (tub ring)"

Near Shepherd Mountain Cove, Austin, TX 78730
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to test unit for unit not getting to temp. Test unit and found unit off about 10°. Calibrated oven to +10°. Test unit and unit test good job complete

Near Cabrillo Way, Spicewood, TX 78669
Al R.

Al R.

WASHER LG WM3270CW Arrived to inspect front load washer not draining.Confirmed the complaint and removed and replaced the drain pump.Reassembled and unit tested as designed.All water lines were dry at the end of service.Job complete.Customer satisfied

Near Brewer Rd, Salado, TX 76571
Al R.

Al R.

DISHWASHER BOSCH SHP65T55UC/07 "Arrived, installed part, reassembled and unit tested as designed.Job complete"

Near FM2484, Salado, TX 76571
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for cooling issue. Found small refrigerant leak at manufactures weld joint from factory,repaired manufactures weld joint vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly. C sticky note. Sealed system repair"

Near E Riverside Dr, Austin, TX 78741
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRT111SFDW "Arrived on site to install previously diagnosed parts. Installed levelers on bottom of unit, none were there previously. Leveled unit. All is working as designed. Call complete."

Near Staton Dr, Austin, TX 78727
Richard P.

Richard P.

WASHER WHIRLPOOL WFW8620HC2 Arrived onsite for the washer spinning but not moving to wash cycle. Ran diagnostics and found long fill error code. Upon inspection found that the water valves were not open. Opened the valves and tested washer. Everything is now working properly. Also discussed with customer the function of the child lock which was on when we arrived. Everything is working to manufacture specs. Complete.

Near Rocky Spot Dr, Austin, TX 78737
Richard P.

Richard P.

DRYER WHIRLPOOL WGD5000DW3 Arrived onsite to install new burner assembly ordered by previous technician. Was unable to complete job due to the need of gas pipe sealant.

Near Tara Dr, Austin, TX 78744
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to test unit for unit not drying correctly. Test unit and found heating element working as designed. Advised customer to use jet dry to help the unit dry dishes better job complete

Near Jenkins Bend, Austin, TX 78748
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Arrived on site to replace previously ordered parts. Replaced heater and main control and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Boquilla Trail, Georgetown, TX 78633
Tyler B.

Tyler B.

WASHER MAYTAG MHW3505FW0 "Arrived on site for unit with door locked, found water level errors. Removed and replaced the water sensor and tested good"

Near Cross Draw Trail, Leander, TX 78641
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for unit that would randomly turn off lights and dispenser would randomly dispense water on to floor, due to cust supplied video narrows down to control failure. Removed and replaced control and tested diagnostics and tested good. Control covered under k-aide warranty"

Near Overlook Bend, Leander, TX 78641
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTM404ESS1 Arrived on site to test unit for uni tripping breaker. Test unit and could not duplicate problem. Turned heater on and heater working correctly. Checked all connections and all test good.

Near San Solano Ct, Bee Cave, TX 78738
David  Z.

David Z.

WASHER AMANA NTW4516FW3 Arrived on site to diagnose washer with reported non functional agitator. Inspected unit and found basket was leaned to front left due to disconnected suspension rod. Found unit was missing the bushing / ball for that suspension rod and had nothing to connect to. Replaced with extra bushing from truck stock. Unit is now working as designed. Call complete.

Near Scofield Ridge Pkwy, Austin, TX 78727
Jonathan  S.

Jonathan S.

ICE MACHINE KITCHENAID KUID508HPS00 Arrived on site for ice machine LED Interior light not working. Performed diagnostics and tested DC voltage to LED light and found failed LED assembly. Will need to replace LED control. .; ordrng 1 W10492487 (light)

Near No Return, Horseshoe Bay, TX 78657
Kevin B.

Kevin B.

DISHWASHER KITCHENAID KDTM404ESS3 "Rived on site and found door panel is damaged, replaced door panel and dishwasher is now correct. No water leaks from connections at time of service, job complete"

Near Overland Stage Rd, Dripping Springs, TX 78620
Paul R.

Paul R.

MICROWAVE WHIRLPOOL WOC54EC0AS03 Arrived onsite for the microwave displaying an F1E1. The unit was working when I arrived. I found the F1E1 stored in the control. I erased the code and did a power reset. Ms cooked some rice in the unit and it worked as designed. The unit never failed. I explained if the unit failed again that the control would need to be replaced.

Near Davis Mountain Cir, Georgetown, TX 78633
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for the dishwasher not draining upon inspection discovered the customer had instructed a new garbage disposal and did not remove the knockout for the dishwasher drain hose. Thus causing the dishwasher not to drain. Everything tested good no leaks detected.

Near Petrified Forest Dr, Austin, TX 78747
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH32519HZ3

Near Pin Brush Dr, Austin, TX 78748
Kevin B.

Kevin B.

COOKTOP KITCHENAID KCGS556ESS02 "Arrived on site and found flames are too high when set on simmer, adjusted all valves and cooktop is now correct, job complete"

Near Overland Stage Rd, Dripping Springs, TX 78620
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Arrived on site for led lights dim or out . Found freezer light module failed. Replaced light ,all lights now working. No water leaks detected at time of service job complete"

Near Newport Ave, Austin, TX 78753
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRT311FZDB00 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the compressor and the drier. I added an access valve to the compressor. I vacuumed the system and it held a -30 psi vacuum. I charged the system with 4.9 oz’s of R134A. I tested the unit and found it working as designed. Call complete.

Near Carl Shipp Dr, Liberty Hill, TX 78642
Al R.

Al R.

WASHER MAYTAG MVWB855DC3 Arrived to install previously ordered parts.Installed latch and consoleUnit tested as designed.Job complete

Near Shady Ln, Copperas Cove, TX 76522
Lou S.

Lou S.

DRYER LG DLEX3875V "arrived on site to inspect dryer turning on when the door is closed without pressing the power button. I verified the door switch was good. Contacted lg Techline and spoke to Keith and advised of the issue. Keith advised that the problem isn’t in the door switch, but in a relay on the main control board. He provided a part number of EBR62707601 and advised that lg would be sending an email with return information as they want the old board returned to them so they can inspect it. No lint observed during service; ordrng 1 EBR62707601 (PCB MAIN)"

Near Watercliffe Dr, Lago Vista, TX 78645
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW5000DW2 Arrived on site for washer lid issues. Upon arrival customer informed that is not the issue. The issue is that the unit is draining on its on non stop. Tested and inspected unit and found failed control. no water leaks present at time of service.; ordrng 1 W11116590 (cntrl-elec)

Near Ballerstedt Rd, Elgin, TX 78621
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSC500ESS00 "Arrived on site to install door manufacture provided to customer. Removed damaged door,installed new door transferred icemaker to new door. Checked door seal good.

Near Cinca Terra Dr, Austin, TX 78738
Andy  B.

Andy B.

WASHER KENMORE 11029822800 Arrived on site for washer not draining. Tested and inspected unit and found unit does drain and spin but leaves some water in unit due to failed sensor switch. No water leaks present at time of service.; ordrng 1 WPW10292584 (switch-sen)

Near Grand Teton Trail, Taylor, TX 76574
Lou S.

Lou S.

WASHER WHIRLPOOL WFW95HEDC0 "arrived on site to inspect washer dispenser issues. Upon further inspection, the customer advised that the dispenser is full of water after every wash. They advised that when it happened previously, they found debris in the drain pump filter. I removed the filter and found no debris. Placed the unit in diagnostics showing error codes F9E1, F8E3. Cleared the codes and continued with testing. When the cold #1 valve was to come on, it failed. Also, the dispenser was full after testing. Due to the valve failure and the dispenser staying full, I removed and replaced the inlet valve and dispenser and retested. Unit operated as designed with no error codes. I advised the customer of my findings and repairs via text as they weren’t available at the time of repairs. No water leaks observed during service, job completed. Customer not available to sign receipt."

Near Staghorn Dr, Lago Vista, TX 78645
Clif L.

Clif L.

RANGE WHIRLPOOL WFE525S0HS1 Arrived on site to replace previously ordered parts. Replaced outer panel and tested unit. Found all is working properly at this time. Badge was not needed. Job is complete.

Near Screech Owl Dr, Pflugerville, TX 78660
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW5090JW0 "Arrived onnsite and was unable to enter diagnostics. All other indicators point to failed acu, ordering acu to repair. Advised rep. Office to reschedule ; ordrng 1 W11334605 (CONTROL)"

Near Newning Ave, Austin, TX 78704
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived on site to diagnose a refrigerator with a cracked bin in the freezer. Inspected unit and found homeowner was seeing the seam where the plastic was molded and no cracks were found. No repairs are needed and all is functioning properly at this time. No leaks were found at time of service.

Near Rockport St, Georgetown, TX 78633
Kevin B.

Kevin B.

FREEZER KITCHENAID KRFC302ESS02 "Arrived on site and inspected refrigerator and found magnet housing for icemaker drawer is cracked, a new one will be needed. No water leaks from connections at time of service; ordrng 2 W10121002 (magnet-dor)s"

Near Overland Stage Rd, Dripping Springs, TX 78620
Al R.

Al R.

REFRIGERATOR FRIGIDAIRE LFFH20F3QW Arrived to inspect Frigidaire freezer not working.Confirmed the complaint and removed and replaced the control.Reassembled and unit began cooling.Customer told to wait 24 hours before adding food.Job complete

Near Goodhue Dr, Killeen, TX 76549
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for noise complaint and ice build up. Found fresh food evaporator incased in ice. Diagnosed faulty thermistor,defrosted evaporator installed new harness secured thermistor to correct location on suction line using foil tape and a zip tie secured cover with 4 screws. Ran diagnostics good air flow. Tested water dispenser high pressure to valve,no shut off valve installed behind refrigerator advised customer shut off valve was present lowering pressure out of valve would remove noise."

Near Montebello Rd, Austin, TX 78746
Paul R.

Paul R.

OVEN KITCHENAID WOS51EC0AS01 Arrived onsite for the oven completely dead. I found the thermal fuse blown. I replaced the thermal fuse and tested the oven. The oven is working as designed. I went over reshaping the door gasket with the customer. Call complete.

Near Aldea St, Georgetown, TX 78633
Al R.

Al R.

WASHER GE GTWN4250DWS "Arrived to inspect washer issues and install previously ordered parts.Noticed the lid switch is working as designed.Through my research I feel the unit will need a gear case sensor, 2MAN for gear case, AUTHORIZATION..Unit performs without water and every other load. Customer has to do manual drain and spin even after control was replaced.Needs more work.SEE PARTS RESEARCH FOR ADDITIONAL PARTS NEEDED; ordrng 1 CNOTE (RESEARCH GEAR CASE AND SENSOR, MOTOR, ) and 1 CNOTE (AUTHORIZATION ) and 1 CNOTE2HOURS,2MAN"

Near Greystone Dr, Killeen, TX 76549
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF535SNBM00 inspected refrigerator and found icemaker arm is loose and not attached to icemaker. After resetting it icemaker will now operate normally. No water leaks from connections at time of service, job complete"

Near Tulip Cove, Kyle, TX 78640
Scott  M.

Scott M.

DISHWASHER BOSCH SHE3AR75UC/24 Arrived on site for dishwasher not starting. Found found switch in door needed to be readjusted . After adjustment unit is now operating normaly . Nomwater leaks detected at time of service .

Near Priscilla Dr, Austin, TX 78752
Tyler B.

Tyler B.

WASHER GE GLWN2800DWS "Arrived on site for unit not filling with cold, tested on cold and got no fill, filled on warm. Removed panel found switch rusted, replaced and tested properly"

Near Granite Hill Dr, Leander, TX 78641
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site and found a door is damaged, after replacing door it is now correct. No water leaks from connections at time of service, job complete."

Near Trainer Wuest Rd, Blanco, TX 78606
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBFN502ESS02 Arrived on site for icemaker overproducing ice, called tech support per tech support need to install longer shut off arm ordering new shut off arm; ordrng 1 W11342242 (SHUT OFF ARM)"

Near Hayden Bend, Bee Cave, TX 78738
Kevin B.

Kevin B.

COOKTOP KITCHENAID KCGS956ESS02 "Arrived on site and inspected cooktop and found insulation has put the wrong burner cap on the center, after correcting burner is now operating normally, job complete"

Near Trainer Wuest Rd, Blanco, TX 78606
Dylan  T.

Dylan T.

WASHER WHIRLPOOL WFW8540FW1 Arrived on site customer complaint was washing machine wouldn’t lock ran the unit through diagnostics couldn’t find anything wrong ran unit in normal mode several times all working as designed

Near Clove Hitch Dr, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site for damaged fill tube,removed faulty fill tube installed new fill tube ran diagnostics icemaker passed harvest icemaker passed fill test."

Near Bisset Ct, Austin, TX 78738
Paul R.

Paul R.

DRYER WHIRLPOOL WED70HEBW0 "Arrived onsite for the dryer with the check vent light coming on. I tested the dryer in a regular cycle and the light never came on. I checked for stored error codes and found an F4E3 & F4E4. I cleared the codes and ran the auto diagnostics cycle. I found some strange readings showing up. I called techline and spoke with Leon SR# 7726841888. Leon explained they were hexadecimal codes and showed me where they were on the tech sheet. The codes were 77, 75, & ED. The dryer was working as designed. I ran a temp test and found the airflow restricted and the temp dropping very slowly causing the check vent light issue. I advised the customer to have the vent cleaned. Call complete."

Near Lazy Oaks Dr, Georgetown, TX 78628
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for knocking noise . Customer was hearing a loud knocking noise when dispensing ice , seems to be more so on crushed . Unit stopped making noise about 2 days before visit . Checked ice bucket ,all checked normal . Couldn’t duplicate issue . Nonwater leaks detected at time of service . Job complete .Did recommend if happens to try to record unit ."

Near James Garfield St, Manor, TX 78653
David  Z.

David Z.

WASHER MAYTAG MVWB765FW "Arrived on site to diagnose a washer that was cycling and blinking F5. Verified latch was engaged and would not disengage, and unit was recycling over and over. Replaced latch and control both since control had a faint burnt smell to it. Retested with new latch and control and unit is not unlocking and working as designed. Call complete."

Near Merrilltown Dr, Austin, TX 78728
Al R.

Al R.

RANGE BOSCH HDI8054U/06 Arrived to inspect simmer burners on propane range.Observed all burners working properly.Customer advised the simmer is too high.Job complete

Near Bluebonnet Ln, Salado, TX 76571
Richard P.

Richard P.

WASHER ELECTROLUX EFLS627UTT

Near Covered Bridge Dr, Austin, TX 78736
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW4855HW1 Arrived on site and found hot water turned off and unit in emergency drain. Repaired and secured hot water connection and recalibrated unit. All checks good.

Near W St Johns Ave, Austin, TX 78752
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site and found refrigerator is unplugged, customer has experienced the breaker tripping. Reconnected refrigerator to power and everything turned on and it ran for 25 minutes without tripping the breaker, refrigerator is connected to its own circuit but it has an AFCI type breaker. Spoke with techline and they recommended that AFCI be changed preferably to a non AFCI breaker. If this does not correct issue, refrigerator will need to be left powered on until technician arrives 7726844343"

Near Blanco, TX 78606
Richard P.

Richard P.

WASHER WHIRLPOOL WTW4816FW2 "Arrived onsite for the washer not spinning. Ran diagnostics and found a motor fault error code. Upon inspection found that the capacitor was disconnected and on the floor. After reinstalling the capacitor we tested and heard a belt squealing. Replaced motor, belt and capacitor and calibrated unit. Ran tests and everything is working properly. Complete."

Near Big Meadow Rd, Austin, TX 78737
Dylan  T.

Dylan T.

REFRIGERATOR LG LFX25973D

Near Azurite Dr, Jarrell, TX 76537
Kevin B.

Kevin B.

DISHWASHER JENN-AIR JDB9800CWP2 "Arrived on site and inspected dishwasher and found no saved error codes, checked installation and found no issues. Ran a diagnostic cycle and found everything passed. Customer started washer on normal and it is progressing properly, spoke with techline to report and they recommended replacing fan motor, OWI sensor, and control panel. 7726847236; ordrng 1 WPW10469574 (vent FAN) and 1 WPW10705575 (sensor)"

Near Victorian Gable Dr, , TX 78619

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