Service History 118

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near San Marcos, Texas 78666

Andrey

Job Details: 01/06/2026

"Arrived on site to test unit for not working properly, tested unit found drain pump not turning off, inspected pressure hose and found no issues, replaced control and tested unit is now running as designed no leaks detected job complete installed W11603810"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near San Marcos, Texas 78666

Andrey

Job Details: 01/06/2026

"Arrived on site to replace damaged console, verified it was needed, replaced console, job complete installed W11620706"

We serviced a

WHIRLPOOL FREEZER

Model GAFZ30FDGB06

Near Round Rock, Texas 78681

Andrew R

Job Details: 01/06/2026

Arrived onsite for unit not sealing. I confirmed gaps present in gasket. I replaced the W11102846 GSKT and molded with heat gun. Unit is now sealing as designed and no air leaks. Call complete. Customer had to go into meeting and couldn't get signature.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS10

Near Austin, Texas 78756

Matthew

Job Details: 01/06/2026

Arrived onsite to replace transformer per techline recommendations. Replaced transformer W11545871. Tested and unit is now functioning properly. Job complete

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Austin, Texas 78704

James K

Job Details: 01/06/2026

"Arrived on site for unit leaking water and beeping on the UI. Upon arrival, found UI on Control Lock. Unlocked UI and ran diagnostics and all components work. Suspecting control panel locked when customer wiping and cleaning panel. Upon closer inspection, found strike is faulty and not latching causing water to leak. Also, bottom gasket is warped. Ordering W11664713 bottom gasket, W11545309 strike and W11412299 latch. No water leaks detected at this time . No parts replaced. Customer agreed to reschedule Jan 12th AM only! Customer needs to leave home no later than 11am ; ordrng 1 W11664713 (Bottom gasket) and 1 W11545309 (Strike) and 1 W11412299 (Latch)"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Austin, Texas 78736

Matthew

Job Details: 01/06/2026

"Arrived onsite for washer WTW4955HW3 not completing cycle. Ran diagnostics and found F3E1 pressure system failure, as well as drain pump continuing to run. Per service pointer and scode s153eb, need to replace control board. Replaced , calibrated and tested. Unit is now functioning properly. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near San Marcos, Texas 78666

Andrey

Job Details: 01/06/2026

"Arrived on site to test unit for no ice production, tested unit found E2 error present for lost home position, replaced ice maker and heater as precautionary and tested unit is now running as designed advised customer to monitor ice production should resume with in 24-48 hours, at this time job complete installed W11648802, W11087201"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Round Rock, Texas 78665

Andrew R

Job Details: 01/06/2026

Arrived onsite for previously diagnosed part. I replaced the W11647685 DOOR PANEL and unit now looks as designed. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW2

Near Killeen, Texas 76541

Tyler

Job Details: 01/06/2026

"Arrived on site for washer leaking water. On arrival confirmed, issue and found that the outer tub was cracked, causing water to pour out the side from the front right position inside the tub(photos in sd). I also found the agitator broken. I'm ordering W11395428 agitator barrel, w11219115 outter tub, w11187091 suspension kit and office will need to reschedule once availability of parts is known; ordrng 1 W11395428 (Barrel) and 1 w11219115 (Tub) and 1 w11187091 (Suspension kit)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS22EWMS5

Near Killeen, Texas 76543

Tyler

Job Details: 01/06/2026

"Arrived on site for a refrigerator that had a clogged drain line.And also dripping water from the water dispenser. On arrival, I confirmed the failure, but after speaking with customer and also disassembling the unit to inspect prior diagnosis, I found that it is in fact the valve that is filling and not the filter of housing. And neither the filter or the housing are broken. However, I found the water valve on the dispenser.Side is not fully shutting and allowing water to leak from the valve into the dispenser. I also found that the drip PAN is cracked under the backside behind the drain line. Because it has not had enough water right to the point that it got too dry and brittle. I am ordering WPW10655367 drip pan, w10619951 drain tube, WPW10420083 valve, and we'll bring back the filter head assembly, just in case. Rescheduled customer for 01.13.26.; ordrng 1 WPW10420083 (Valve) and 1 WPW10655367 (Drip pan)"

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPS02

Near Temple, Texas 76502

Tyler

Job Details: 01/06/2026

"Arrived one site for ice machine, not making ice at all. On arrival confirmed issue, but upon further inspection found the cause of the failure was a mix a whole home external filter and the ever drop filter customer was using. When the internal filter was removed, ice machine would work fine.And I instructed customer that because they had an external filtration system, they no longer need to use the internal filter. Watched unit harvest ice and is working as design. Call complete."

We serviced a

WHIRLPOOL FREEZER

Model WRT318FZDW11

Near Whitney, Texas 76692

Jonathan M

Job Details: 01/06/2026

"Arrived on site for refrigerator model WRT318FZDW11 not cooling properly in the freezer section. Inspected unit and work area. Customer advised they had an issue with the freezer not keeping ice cream hard for two days, then changed the freezer dial setting, and it has worked ever since. Customer still wanted the unit checked due to its newness and unexpected issue. Found freezer temperature at 5?F. Compressor kicked on within 3 minutes, and freezer dropped to -1?F within 8 minutes. Took amp draw on compressor at 0.921 A. All fans running; accessed evaporator and found no evidence of defrost issues. Advised customer everything working and operating as designed; could not replicate failures. Call complete. No parts were installed. NO WATER LEAKS OBSERVED DURING SERVICE."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Lakeway, Texas 78734

Brandon

Job Details: 01/06/2026

"Arrived on site to look at model MVW7232HW0 for customer complaint of unit leaking. Found leak coming from drawer/valve. I replaced drawer, unit tested good, no leaks after repair. Part used w11400157"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHW09

Near Whitney, Texas 76692

Jonathan M

Job Details: 01/06/2026

"Arrived on site for refrigerator model WRS315SDHW09 making noise when cooling. Inspected unit and work area. Customer advised the noise upon arrival matched what he was hearing and gets louder with freezer door open. Accessed freezer section and heard fan running normally, with no abnormal sounds. Customer noted it was not super loud but his wife was annoyed by the constant humming. Accessed evaporator and found no ice buildup at fan assembly. Advised customer the noise is normal operation. Customer stated previous refrigerators were quieter and requested unit replacement. Called Whirlpool Techline and spoke to Rich, SR# 22114512. He confirmed normal operation with no repairs needed. Unit working as designed; no parts installed and no leaks were detected during service."

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Austin, Texas 78749

Brandon

Job Details: 01/06/2026

"Arrived on site to replace control under S153EB for drain pump running constantly. I replaced control, unit tested good with no leaks. Part used w11608056"

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPA01

Near Meridian, Texas 76665

Jonathan M

Job Details: 01/06/2026

"Arrived on site for an ice machine model KUIX535HPA01 with ice melting in the bin. Customer reported the unit made ice but suddenly stopped, though it appeared to try refilling. Ran diagnostics and found adequate water entering the reservoir but noticed a leak from the reservoir cap. Tightened the cap, stopping the leak. Tested the unit through an ice-making cycle, confirming all other components operated as designed. Advised the customer that the loose cap likely caused water loss, preventing ice production. The unit now functions per manufacturer specifications. Call complete. No parts installed. NO WATER LEAKS OBSERVED DURING SERVICE."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ00

Near Manchaca, Texas 78652

Brandon

Job Details: 01/06/2026

"Arrived on site to replace FC door, new door had different style water line connections, submitting parts research for correct door. ; ordrng 1 Cnote (Parts research for correct door with correct connections)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near China Spring, Texas 76633

Jonathan M

Job Details: 01/06/2026

Arrived on site for dishwasher model WDTA50SAHZ0 not washing dishes. Inspected unit and work area. Customer advised soap is not dissolving and dishes are not getting wet. Ran diagnostics and found F4 E3 error code (wash motor not running). Confirmed issue in diagnostic cycle. Replaced wash motor assembly W11087376 and tested unit. Unit operates as designed with no leaks present during service. Call complete.

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPS02

Near Florence, Texas 76527

Brandon B

Job Details: 01/06/2026

"Arrived on site for an ice machine KUIX535HPS02 not making ice. I verified good water flow. The compressor and fan is operating but the evaporator plate isn't cooling. Condenser is barely warm. I'm ordering a W11748089 evap plate, W11735041 compressor, W10843121 drier, w11506635 service port, lokring, and a 2 hour ss tech for the return visit. Office will need to reschedule a 2 hour ss tech. No leaks detected while on site. ; ordrng 1 W11748089 (Evap plate) and 1 W11735041 (Compressor) and 1 W10843121 (Drier) and 1 W11506635 (Service port) and 1 Lokring (Cap tube) and 1 2hoursstech (2 hr ss tech)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Florence, Texas 76527

Brandon B

Job Details: 01/06/2026

Arrived on site for a washer WTW4816FW3 with the pump running continuously. I verified the issue and the m/s. I replaced the control w11603810 and ran a calibration cycle. Also ran a full factory cycle without any issues. No leaks detected while on site.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB05

Near Martindale, Texas 78655

Brandon

Job Details: 01/06/2026

"Arrived on site to look at model WRT318FZDB05 for customer complaint of unit freezing things in RC on and off. Found freezer temperature at 1 degree, it was packed full, RC at 30 degrees, I removed evaporator cover and checked frost pattern, frost pattern looked good. I replaced the evaporator thermistor and adjusted FC damper and advised customer to monitor. Part used w11438736 If problem continues, might be low on refrigerant and would need lock ring kit, evaporator, compressor, filter drier, and access valve. No one on site to sign"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Austin, Texas 78617

Joe Z

Job Details: 01/06/2026

"Arrived on site to apartment 5408 for dishwasher WDF332PAMS0 with issues of leaking water and tripping breaker. Upon arrival, correctly without tripping breaker. As far as leaking. Found fire extinguisher installed under sink was screwed into side of cabinet piercing drain hose. Need to order drain hose. Test unit and all components operate as designed. Ordering drain hose. Office to reschedule. ; ordrng 1 WPW10545278 (Drain hose)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH54521JZ00

Near Manor, Texas 78653

Matthew

Job Details: 01/06/2026

Arrived onsite for microwave WMH54521JZ00 door pulling apart. Found door falling apart and separating . Unit will need door replacement. Ordering door. Office to reschedule. ; ordrng 1 W11371547 (Door)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS3

Near Austin, Texas 78747

Joe Z

Job Details: 01/06/2026

"Arrived on 3for dishwasher KDTM404KPS3 with issue of making a noise. Upon arrival, found during cycle the noise happens when diverter changes position. Need to replace diverted disk and grate. Office to reschedule ; ordrng 1 W11662107 (Diverted disk) and 1 W11568785 (Diverter grate)"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Manor, Texas 78653

Matthew

Job Details: 01/06/2026

"Arrived onsite for dryer MED4500MW0 making noise. Replaced drum W10899578, rollers & idler pully 4392065 and shafts WPW10359269 & WPW10359270. Reassembled and tested. Unit is now functioning properly. Job complete"

We serviced a

JENN-AIR RANGE

Model JGRP430HL05

Near Austin, Texas 78757

Scott

Job Details: 01/06/2026

Arrived on site for burners having a yellow flames sometimes . Customer had figured out prior to Visit her nebulizer was effecting flames . Instructed nebulizer and humidifiers will effect Flames. Double checked burners . Unit is clean and functioning properly. Advised to keep nebulizer away from range . No gas leaks detected at time of service. Collected 162.36 autho TE993R. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Austin, Texas 78728

Scott

Job Details: 01/06/2026

"Arrived on site for washer drain pump running non stop . Ran diagnostics got low fill and pressure sensor errors. Ran valve test , valves are functioning properly. Drain pump ran during test cycles . No kinks or holes found in pressure hose. Port is clear of any flashing . Replaced control . Ran calibration and diagnostics test wash. All checking normal. No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW2

Near Austin, Texas 78727

Scott

Job Details: 01/06/2026

"Arrived on site , replaced gearcase. Ran calibration and diagnostics test wash. All checked normal. No water leaks detected at time of service. Job complete"

We serviced a

MAYTAG WASHER

Model MVWB835DC4

Near Austin, Texas 78726

Scott

Job Details: 01/06/2026

"Arrived on site ,replaced gearcase ,clutch, slider ,wash plate bolt . Ran calibration and diagnostics test wash. All checked normal. No water leaks detected at time of service, job complete"

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0AS04

Near Austin, Texas 78717

Scott

Job Details: 01/06/2026

Arrived on site for dead oven . Found thermal fuse had blown . Replaced fuse . Ran preheat . All checked normal. Job complete

We serviced a

JENN-AIR DISHWASHER

Model JDB9000CWP2

Near Austin, Texas 78738

Leonardo

Job Details: 01/06/2026

"Arrived on site to diagnose dishwasher door not closing properly. Inspected the door operation and found the door was catching on the right side and not closing correctly. Checked unit level and found the dishwasher was out of level. Removed the lower kickplate to inspect the leveling feet and discovered the flooring had been cut around the right front leveling foot, allowing the foot to drop into the cutout and causing the unit to shift and become unlevel. Raised all leveling feet fully and re-leveled the dishwasher to help prevent the unit from shifting into the cut area. Tested door operation after leveling and confirmed the door is now closing properly. Job complete."

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0AS04

Near VLG O THE HLS, Texas 78738

Leonardo

Job Details: 01/06/2026

Arrived on site to replace console. Replaced console test unit and found bake still not working. Checked model number and found we had the wrong model. New consoleIs showing convection bake but the unit is not a convection bake unit. Ordering new console office to reschedule ; ordrng 1 W10812326 (Console)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Pflugerville, Texas 78660

Wesley

Job Details: 01/06/2026

"Arrived onsite for WRF767SDHZ04, sealed system failure. Replaced compressor W11727250, added dye drier WPW10143759, and access port W11506635. Pulled vacuum. Inspected joints. Charged system to spec and observed proper heat exchange taking place. Good lowside pressure. No leaks observed at time of service."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Austin, Texas 78705

James K

Job Details: 01/06/2026

"Arrived to 328 for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11603810 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD706MPS01

Near Austin, Texas 78746

James K

Job Details: 01/06/2026

"Arrived on site to replace previously ordered parts. Upon arrival, proceeded to replace W11748346 optics and W11737648 optics. Tested unit and now unit is functioning as designed. No water leaks detected at this time"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS3

Near Austin, Texas 78730

James K

Job Details: 01/06/2026

"Arrived on site to replace previously ordered part. Upon arrival, proceeded to replace W11409866 tub. Also found top right side track broken. Replaced track and nut from truck stock. Tested unit and joe unit is functioning as designed. No water leaks detected at this time. ; ordrng 1 W11545286 (Nut) and 1 W11596053 (Track)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ13

Near Austin, Texas 78754

Justin

Job Details: 01/06/2026

Arrived on site to replace dented fridge door. Replaced door and took photo of new door installed and uploaded to SD. Unit is now functioning properly and as designed to. No leaks present at this time job completed

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78754

Justin

Job Details: 01/06/2026

Arrived on site for drain pump constantly running. Upon arrival found unit unplugged plugged unit back in and drain pump kicked on immediately. Unit will need a new control. Replaced control and calibrated and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ1

Near Manor, Texas 78653

Justin

Job Details: 01/06/2026

Arrived on site for rack falling and spray arm not working. Upon arrival inspected top rack found rack just got off the track assembly. Adjusted rack top sliding rack is now functioning properly. Ran diagnostics found f5 e1 error latch failure Ran test cycle unit would not wash confirmed water going inside unit would just go through test cycle and not do anything. Once unit was done with test cycle unit would show error again. Ordering latch and control set return 1/13 return tech JU; ordrng 1 W11412299 (Latch) and 1 W11672039 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Elgin, Texas 78621

Justin

Job Details: 01/06/2026

Arrived on site for drain pump constantly running. Ran diagnostics found stored error F3 E1 pressure system failure. Replaced control under s code S153EB and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrx735sdbm00

Near Austin, Texas 78759

James K

Job Details: 01/06/2026

"Arrived on site to replace previously ordered parts. Upon arrival, proceeded to replace W10830274 gasket and WPW10287601 ice chute seal. Tested unit and now unit is functioning as designed. No water leaks detected at this time"

We serviced a

KITCHENAID COOKTOP

Model KCGS950ESS06

Near Cedar Park, Texas 78613

Scott

Job Details: 01/06/2026

"Arrived on site for weird flames on right front burner . Both low and high flames are tall and yellow . Cleaned orifice on both high and low . Low flame is normal. Now , no change in high setting . Ordering orifice holders spring. Also knob is broken ordering knob . Call to set return . No gas leaks detected at time of service. ; ordrng 1 W11173537 (Right front bunrer) and 1 WPW10545849 (Knob) and 1 W11690598 (Burner spting)"

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS3

Near Elgin, Texas 78621

Justin

Job Details: 01/06/2026

"Arrived on site for glass cooktop cracked. Upon arrival, inspected unit found glass cooktop is in fact cracked. Replace cooktop i intestined. Unit is now functioning properly. And as designed to job job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Austin, Texas 78738

Leonardo

Job Details: 01/06/2026

Arrived on site to install upper rack spray arm and manifold. Installed both parts test unit and unit test good job complete no leaks present at this time

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Georgetown, Texas 78626

Andrew P

Job Details: 01/06/2026

WTW4957PW0. Verified pressure switch fault and continuous drain pump operation. Removed and replaced control board w11608056. Recalibrated. Ran auto test; washer filled and agitated. Drained and spun. Washing machine working as intended. No leaks detected at times of service.

We serviced a

WHIRLPOOL WASHER

Model WFW6720RW0

Near Pflugerville, Texas 78660

Wesley

Job Details: 01/06/2026

Arrived onsite for off balance and not spin ing out issues and tested spin for baseline. Found first activation of hi speed spin excessively slow representative of a capacitance issue and the second test 9nce the unit was warm a moment later ramped more quickly. The control will be needed. Rotor and stator just in case. ; ordrng 1 W11747037 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDPS7024RZ0

Near Austin, Texas 78738

Leonardo

Job Details: 01/06/2026

Arrived on site to replace third rack tub nuts. Replaced all 4 tub nuts test unit and unit test good no leaks present at this time. Job complete.

We serviced a

MAYTAG DRYER

Model MED6630HW2

Near Seguin, Texas 78155

Tim M

Job Details: 01/06/2026

"Arrived on site to test unit MED6630HW2 for dashes on display. Upon arrival customer presented issue, display would only show dashes regardless of cycle selection and unit would not start. Verified complaint and found console unresponsive to all inputs. Replaced console (W11397843) and applied power to the unit. Verified all cycle selections and functions now respond properly. Ran a test cycle, check vent message no longer present. Unit is now running as designed, job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM12

Near Marion, Texas 78124

Tim M

Job Details: 01/06/2026

"Arrived on site to replace previously diagnosed part. Upon arrival replaced FC door (LW11258441) and inspected unit. Gaskets are sealing properly, stainless steel is free from cosmetic damage, and door is fully engaging the door switch. Verified dispenser operation and overall function. Unit is now running as designed, no leaks detected, job complete."

We serviced a

WHIRLPOOL WASHER

Model WFW6605MC1

Near New Braunfels, Texas 78132

Tim M

Job Details: 01/05/2026

"Arrived on site to replace previously diagnosed part. Upon arrival inspected and tested replacement tub assembly prior to installation and verified same internal loose component noise present. Replacement tub is defective and unsuitable for installation. Part will need to be reordered. No parts installed, office to reschedule.; ordrng 1 W11378552 (Tub assembly)"

We serviced a

WHIRLPOOL WASHER

Model WTW4107SW0

Near Austin, Texas 78745

James K

Job Details: 01/05/2026

Arrived to unit 1030 for unit making abnormal noise when spinning. Upon arrival checked error codes and found F0E9 off balance. Cleared code. Ran diagnostics and found no issues. Unit is leveled and suspension is good. Ran full size loads and did not go off balance. Advised customer on proper loading and cycle use. Customer agreed. Unit is functioning as designed. No water leaks detected at this time. No parts needed

We serviced a

WHIRLPOOL DRYER

Model WED86HEBW0

Near Austin, Texas 78735

Leonardo

Job Details: 01/05/2026

"Arrived on site to diagnose dryer not heating. Verified incoming power at the terminal block and confirmed proper voltage present. Disassembled the unit by removing the front panel and drum to access the heating element, thermostats, and thermal fuses. Tested all fuses, thermostats, and heating element for continuity and all components tested within specifications. Based on testing and symptoms, determined the issue is likely related to the control board and motor. Will order a new control board and motor. Office to contact customer to reschedule once parts arrive.; ordrng 1 WPW10542001 (Board control) and 1 279787 (Motor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ASI2575GRS12

Near Austin, Texas 78723

Joe Z

Job Details: 01/05/2026

Arrived on site for refrigerator ASI2575GRS12 to install previously ordered parts. Installed door handle screw WPW10288153 and nameplate W11182143. I cannot test unit due to being un-installed and in garage. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Bastrop, Texas 78602

Joe Z

Job Details: 01/05/2026

"Arrived on site for refrigerator WRF767SDHZ04 to install previously ordered parts. Upon arrival, inspected area. Found previous ripped floor tile. I disassembled entire RC to replace damper control. I replaced damper control WPW10479155. Test unit and there is some airflow but not much. I found frost build up on evaporator cover. Gave customer instructions to thaw unit prior to return visit. Need to order evaporator fan motor w/harness and defrost heater. Office to reschedule. ; ordrng 1 W11578030 (Evap fan motor w/harness) and 1 W11575359 (Defrost heater)"

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HBS02

Near Austin, Texas 78741

Matthew

Job Details: 01/05/2026

"Arrived on-site for ice machine KUIX535HBS02 not making ice. Unit was making thin ice, then no ice. Tested unit and found water restriction. Remove filter and water flow was restored. Customer had a new filter on hand and replaced. Water flow continued. Found that the current filter had needed to be replaced. Instructor customer on the cleaning cycles and maintenance. Job complete"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Austin, Texas 78744

Matthew

Job Details: 01/05/2026

"Arrived on site for dryer WED5620HW2 not heating. inspected and found dryer is heating, complaint is that clothes take a second cycle to dry. Found customer washes mix of clothing and uses sensor cycle. Recommended customer use timed dry for use. Also making sure eco boost is turned off. Typically 1hr is sufficient. Customer will monitor."

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KBL1

Near Austin, Texas 78759

Scott

Job Details: 01/05/2026

Arrived on site for dishwasher not starting . Ran diagnostics got 8-1 error code . Did dried out soap residue in drip tray . Ran diagnostics test wash. All checking normal. No water leaks detected. Advised against dishwasher soap getting into unit . Collected 162.36 autho 3FJ4C9. Job complete

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS3

Near Austin, Texas 78759

Scott

Job Details: 01/05/2026

Arrived on site for dishwasher leaking . Customer says it's periodically leaking found tub gasket not sealing properly . No error codes . Replaced tub gasket . Reran test wash and no leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Hutto, Texas 78634

Andrew R

Job Details: 01/05/2026

Arrived onsite for unit leaving clothes damper. Customer said they had Stanley out to clean the vents prior. I checked temps and air flow and found the temps to not cycle correctly. I also found the temp to drop slowly. I replaced WP3387134 THRMST-FIX and unit now cycles correctly. Advised customer if it still has drying issues to have the vents checked again as the temp was dropping slowly. Call complete.

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258VEA0

Near Pflugerville, Texas 78660

Justin

Job Details: 01/05/2026

Arrived on site for unit tripping breaker. Upon arrival inspected unit put into diagnostics tested evap fan and tested heater when running these 2 components unit did not trip breaker. Called PR for assistance had me inspect compressor found compressor not installed correctly has a hard start wired up. PR recommended replacing compressor with proper start device and replacing lower wire harness. Ordering parts office to reschedule please allow return tech 2hrs for repair customer ; ordrng 1 W10160407 (Compressor) and 1 WPW10143759 (Uv drier) and 1 W11506635 (Access valve) and 1 WPW10234024 (Harness) and 1 W10619951 (Drain)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Temple, Texas 76502

Jonathan M

Job Details: 01/05/2026

"Arrived on site to install previously diagnosed parts on washing machine model MVW7232HW0. Inspected unit and work area. Replaced drain pump W11396717 and control W11419171, then tested the unit. It operated as designed with no leaks present during service. Call complete."

We serviced a

WHIRLPOOL COOKTOP

Model WCE55US0HS01

Near Manor, Texas 78653

Justin

Job Details: 01/05/2026

"Arrived on site to repair previously diagnosed issue. Unit needed new infinity, switch and front right element. Replace switch element and knob and tested. Unit is now functioning properly and as designed to job completed"

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Temple, Texas 76502

Jonathan M

Job Details: 01/05/2026

"Arrived on site to install previously diagnosed parts on washing machine model MVW6200KW3. Inspected unit and work area. Customer advised that after the last visit, loads start and finish but agitation doesn't work and shakes the whole basket. Checked underneath and found splutch assembly melted, causing shifter not to work. Spoke to GC and was advised to replace what was ordered. Replaced splutch assembly W10721967 and actuator shifter W11481722, then tested unit. Unit operates as designed with no leaks present during service. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ12

Near Austin, Texas 78757

Scott

Job Details: 01/05/2026

Arrived on. Site for fridge not dispensing water. Unit will just hum. Ordering filter head and valve . No water leaks detected at time of service. Also found right fresh food gasket tearing top corner . Ordering gasket . Return set 1/12. ; ordrng 1 W10830162 (Door gasket) and 1 W11706228 (Filter head) and 1 W11524655 (Valve)

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW2

Near Austin, Texas 78726

Miguel

Job Details: 01/05/2026

Arrived on site for washer running all the time. Unit had to be unplugged. Confirmed model and serial. Found f3e1. Replaced main control. Recalibrated and ran automatic test cycle. Call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3436RW00

Near Blanco, Texas 78606

Brandon

Job Details: 01/05/2026

Arrived on site to replace previously diagnosed parts on model WRFF3436RW00 the door received was not the correct part. Ordering correct door and gasket. ; ordrng 1 W10862408 (Freezer door white) and 1 WPW10443321 (FC gasket)

We serviced a

MAYTAG WASHER

Model MVWB765FW2

Near Canyon Lake, Texas 78133

Brandon

Job Details: 01/05/2026

"Arrived on site to look at model MVWB765FW2 for customer complaint of knocking noise. Found issue with the stator, rotor, clutch and slider, calibrated and tested in front of customer, unit tested good. Parts used w10734521, w10754448, w11260238, w1119571"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3336SZ00

Near New Braunfels, Texas 78132

Brandon

Job Details: 01/05/2026

Arrived on site to look at model WRFF3336SZ00 for customer complaint of unit not producing ice as fast as she would like. Found unit is functioning as designed. Instructed customer to make sure she moves ice as far forward as possible to ensure ice maker continues to harvest.

We serviced a

WHIRLPOOL ICE MACHINE

Model GI15NDXZS1

Near New Braunfels, Texas 78130

Brandon

Job Details: 01/05/2026

"Arrived on site to replace previously diagnosed parts on model GI15NDXZS1. I replaced compressor, evaporator, filter drier, and access valve. I put unit into a vacuum, and charged to 5.75oz of r134a. Unit tested good. Parts used wpw10218037, w10843121, w11506635, and w11735041"

We serviced a

WHIRLPOOL DRYER

Model WED4800XQ3

Near Austin, Texas 78749

James K

Job Details: 01/05/2026

"Arrived to 1337 for unit not drying properly. Ran vent test and found poor airflow when vet is plugged in while without vent, its good. Temperature swings without vent is 182- 115F while with vent its over 225F and will not cycle due to overheating safety on the cycling thermostat. Advised maintenance via text to check venting through the building. Unit is functioning as designed without the vent. No parts needed. Tenant not home. No one available to sign"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HC2

Near Austin, Texas 78749

James K

Job Details: 01/05/2026

"Arrived on site to replace previously ordered parts. Upon arrival, customer mentioned there will be a puddle of water in the tub parallel to where output nozzle of the valve would be. Proceeded to replace W11220230 water valve and now leaking has stopped. Continued to replace W11449840 gearcase, W11239857 belt, W10721967 splutch and W11396716 suspension. Tested unit and now unit is functioning as designed. No water leaks detected at this time"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Austin, Texas 78733

James K

Job Details: 01/05/2026

"Arrived on site to replace previously ordered parts, upon arrival, proceeded to replace W11449840 gearcase, W10721967 splutch, W11239857 belt, W11395618 capacitor and W11510461 wash plate. Ran diagnostics then calibration. Unit is functioning as designed. No water leaks detected at this time"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ13

Near Austin, Texas 78754

Scott

Job Details: 01/05/2026

"Arrived on site ,replaced fresh food door and nameplate plate . No water leaks detected at time of service. Job complete"

We serviced a

KITCHENAID OVEN

Model KOED530PSS00

Near The Hills, Texas 78738

James K

Job Details: 01/05/2026

"Arrived on site for upper oven not heating correctly. Upon arrival, tested both ovens and found oven heating correctly. Customer stated the upper will take close to 45 minutes to preheat. Based on previous experience with this particular model, I have found upper broil harness to be severed from the sheet metal sleeve that the harness routes through, causing the broil element not to engage. Weighing call for 2 hours. Ordering W11245674 main harness. No parts replaced. Office to reschedule . Customer request JK only ; ordrng 1 W11245674 (Main harness)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ3

Near Austin, Texas 78738

James K

Job Details: 01/05/2026

"Arrived on site for unit not powering on. Apollo arrival found connections to terminal block is burnt. Re-sliced and repaired connections. Ran diagnostics and all other components are working as normal. Will need additional parts for complete repair. Ordering W11729441 harness wire, W11226744 cover box and W11407385 box cover. Unit is temporarily working as designed. No water leaks detected at this time. No parts replaced. Office to reschedule.; ordrng 1 W11729441 (Harness wire) and 1 W11226744 (Cover box) and 1 W11407385 (Box cover)"

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW3

Near Buda, Texas 78610

Tim M

Job Details: 01/05/2026

"Arrived on site to test unit WTW4850HW3 for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ12

Near Kyle, Texas 78640

Tim M

Job Details: 01/05/2026

"Arrived on site to test unit for door issues. Upon arrival customer presented issue, RC door hinge receiver has broken causing the door to tilt and contact the FC door. Documented condition in SD. Replaced RC door (W11652980) and applied nameplate (W11223753). Tested operation and verified door opens and closes properly with proper alignment. Unit is now functioning as designed, no leaks detected, job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Buda, Texas 78610

Tim M

Job Details: 01/05/2026

"Arrived on site to test unit WTW5057LW0 for cycle not starting. Upon arrival customer stated the lid locks but a buzzing noise is present and the cycle cancels. Initiated a regular wash cycle and verified when the motor was commanded to engage a buzzing noise was present, indicating a failed capacitor. Accessed bottom components and tested the capacitor, found it weak. Also found the splutch assembly melted and not engaging properly. Replaced capacitor (W11395618) and splutch assembly (W10721967). Ran a calibration cycle successfully and verified proper operation. Unit is now running as designed, no leaks detected, job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRTX5419SW00

Near Austin, Texas 78746

Luis

Job Details: 01/05/2026

"Arrived on site for complaint of water swishing around. At time of visit unit running let unit run no odd noise,powered unit off,left unit off for a couple min no odd noise,powered unit on compressor and fans powered on. Let unit run no odd noise,repeated process no odd noise during both power cycles. Unit does not have water or icemaker connected."

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCF72DKL05

Near Austin, Texas 78746

Luis

Job Details: 01/05/2026

"Arrived on site. Ice ball on inlet of evaporator, pierced low side pressure in a vacuum, replaced the evaporator, drier and compressor. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good. Reassembled unit checked connections no water leaks. Used w11557425,wpw10143759,w11598433"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Buda, Texas 78610

Tim M

Job Details: 01/05/2026

"Arrived on site (Unit 10209) to replace previously diagnosed part. Upon arrival replaced control (W11607637). Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3736SZ01

Near The Hills, Texas 78738

Luis

Job Details: 01/05/2026

"Arrived on site for no ice. Ran diagnostic ice box temp reading 50 ran ice box fan no air flow,removed evaporator cover disconnected and reconnected harness fan powered on reassembled unit checked air flow going into ice room,called tech support to verify test ran icemaker harvest test passed icemaker filled with water. Advising customer to let unit run 48 hrs if no ice to contact for service. Case 22100256"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF302ESS09

Near Bee Cave, Texas 78738

Luis

Job Details: 01/05/2026

"Arrived on site for noise complaint in freezer section. Per customer loud noise in freezer compartment at time of visit no odd noise,ran diagnostic bimetal reading closed,ran fan test passed no odd noise ran compressor no odd noise. Exited diagnostic compressor and fans powered on,adjusted front legs on unit,ran diagnostic test again,exited compressor and fans powered on unable to recreate noise."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Bastrop, Texas 78602

Joe Z

Job Details: 01/05/2026

"Arrived on site for refrigerator WRF757SDHZ00 with continued issue of not making ice. Upon arrival, inspected unit. Container is empty with no ice. There is no ice or water in icemaker mold. Ran harvest test and icemaker is not responding. Ran ice box fan test and not responding. I power cycled unit and bot ice maker and icebox fan operate. I replaced control W11224256, ice box fan W10846539, and icemaker W11658802. I reached out to customer a few hours later and has harvested. Customer will call back and monitor production. Job complete"

We serviced a

JENN-AIR RANGE

Model JGCP748HM00

Near Spicewood, Texas 78669

Leonardo

Job Details: 01/05/2026

"Arrived on site to diagnose issue with burner knobs not turning properly. Inspected all surface burner and griddle knobs and found multiple knobs to be cracked and broken, preventing proper operation. Replaced three knobs at this visit (two standard burner knobs and one griddle knob) to restore partial functionality. Unit is still missing two additional burner knobs and one center grill knob. These parts will need to be ordered. Office to contact customer to reschedule once remaining knobs arrive.; ordrng 2 W11317537 (Knobs)s and 1 W11328010 (Knob grill center)"

We serviced a

WHIRLPOOL RANGE

Model WFES4530SB0

Near Bastrop, Texas 78602

Joe Z

Job Details: 01/05/2026

"Arrived on site for range WFES4530SB0 with temperature issues. Upon arrival, test polarity and is correct. I get 120v on both L1 and L2 to ground and 240 together. I preheated oven to 350. Unit preheated and then began cycling. I allowed unit to cycle 3 times and get 347 as an average temperature when set to 350. I then test unit cooking frozen vegetables provided by customer for 15 minutes. Vegetables cooked correctly. Unit is operating as designed. Cannot duplicate issue at this time. No parts used. Job complete"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Smithville, Texas 78957

Joe Z

Job Details: 01/05/2026

"Arrived on site for washer NTW4516FW3 with issues of not noticing suds when draining. Upon arrival, ran diagnostics and there are no saved error codes. Ran automatic test cycle and completed correctly. Ran a normal cycle with detergent. Unit is draining correctly. I cannot duplicate an issue at this time. No leaks present. Job complete"

We serviced a

JENN-AIR OVEN

Model JJW6024HM01

Near Austin, Texas 78745

Leonardo

Job Details: 01/05/2026

Arrived onsite to replace convection fan. Replaced blower test unit and unit still giving F1E1. Contacted techline ran test with techline found it could be software issue they will put it for reviews. file# 22099929

We serviced a

WHIRLPOOL RANGE

Model SF367LEMB0

Near Austin, Texas 78748

Leonardo

Job Details: 01/05/2026

Arrived on site to test unit for oven intermittent not working. Test unit and unit ignited right away opened bottom drawer and it was full of baking sheets can cause a short on the igniter. Test unit and unit test good job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW6157PW1

Near Buda, Texas 78610

Tim M

Job Details: 01/05/2026

"Arrived on site to test unit WTW6157PW1 for lid not latching. Upon arrival customer presented issue, lid cracked at the right hinge area. Condition documented in SD. Replaced lid (W11413336) and tested operation. Lid now latches and locks properly. Unit is now running as designed, no leaks detected, job complete."

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPS01

Near Kingsland, Texas 78639

David Z

Job Details: 01/05/2026

"Arrived on site to diagnose ice machine KUIX535HPS01 that had leaked into the kitchen and floors. On arrival spoke with handyman who said unit was leaking out the front door / overflowing. I ran the unit as it was sitting and verified the unit could drain and seemed fine. Handyman said there's nowhere he saw a kinked hose or anything of the sort. This is an indicator that the external drain pump may have failed, and floats did not trigger cutting power to the unit when it could not drain. I replaced the external drain pump with a new W11539855 and tested. Unit seemed to be draining properly. No water leaks observed post service."

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Leander, Texas 78641

Daniel A

Job Details: 01/05/2026

"Arrived on site to inspect dryer model WED4950HW0 not turning on. Upon further inspection I verified proper incoming voltage. I gained access to the rear components and found the thermal fuse open. I removed the heating element and found it was warped indicating over heating. I replaced the fuse and element 279838, WP3392519 and resembled and tested the dryer airflow and found it to be good however the operating thermostat was not functioning properly and would not open, causing the dryer to become too hot. I am ordering the 2 thermostats WP3387134, WP3977767 and scheduling for 1/9 ; ordrng 1 WP3387134 (Thermostat) and 1 WP3977767 (Themostat)"

We serviced a

KITCHENAID COOKTOP

Model KCIT730SSS01

Near Round Rock, Texas 78681

Scott

Job Details: 01/05/2026

"Arrived on site for cooktop powering off . In talking to customer , unit will shut off or start to act up after griddle is used . Unit is powering up now but customer will have to do breaker rest . Ordering control module hot plate . Call to set return . ; ordrng 1 W11669016 (Control module) and 1 W11669265 (Griddle hot plate)"

We serviced a

KITCHENAID DISHWASHER

Model KDTS324SPS0

Near Georgetown, Texas 78626

Brandon B

Job Details: 01/05/2026

Arrived on site for a dishwasher KDTS324SPS0 with no power. I found the control was getting power but when I moved the in-line fuse it would short out. The harness is already ordered but not received. Returning tech will need the harness w11767092 for the return visit. Office will need to reschedule when the parts are received. ; O-emld tckt

We serviced a

MAYTAG REFRIGERATOR

Model MSD2651HEB

Near Round Rock, Texas 78665

Andrew R

Job Details: 01/05/2026

Arrived onsite for unit making noise. I found the valve and icemaker auger motor to be causing the noise. Installed order to repair i will need WP67003226 Auger mtr and WP67005154 Valve. Office to RS as we are OOS. Found M/S and updated into call.; ordrng 1 WP67003226 (Motor Auger) and 1 WP67005154 (Valve)

We serviced a

KITCHENAID COOKTOP

Model KCGS556ESS06

Near New Braunfels, Texas 78132

Andrey

Job Details: 01/05/2026

"Arrived on site to test unit for flames too hot, customer stated that they can't simmer on the burners, too hot, built-in oven installed under unit, to to completely pull oven out to get a picture of the model and serial tag, tested unit found all flames at good levels, explained to customer that making the flames lower is not recommended do to potential blow outs, advised customer to use designated burners for simmer for best results, unit is running as designed job complete no parts installed"

We serviced a

MAYTAG DRYER

Model MED7205RW0

Near Buda, Texas 78610

Leonardo

Job Details: 01/05/2026

Arrived on site to replace console. Replaced console test unit and unit test good job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Harker Heights, Texas 76548

Tyler

Job Details: 01/05/2026

"Arrived on site to install w10371566tub, wp8533928 screq, and wpw10215093 filter. On arrivql installed parts and tested washer. Found no leaks and unit working as designed. Call complete"

We serviced a

WHIRLPOOL RANGE

Model WEE515S0LS3

Near Georgetown, Texas 78626

Andrew P

Job Details: 01/05/2026

"Appliance MODEL NUMBER WEE515S0LS3. Customer not home but responded via Ring doorbell, stated apartment was messy and unprepared for service today. Requested reschedule; booked for Friday. No service performed.; schdld next appmnt for 1/9 FRI !"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3436RZ00

Near Georgetown, Texas 78633

Lou

Job Details: 01/05/2026

"Arrived on site to inspect refrigerator WRFF3436RZ00 ice maker fill loud. Upon further inspection, I tested the ice maker fill tube and found the valve is very loud. I turned the water down at the wall and retested and it continued to be too loud. I tested the water dispenser and it was normal. I removed and replaced the dual valve and retested and the unit is operating as designed. No water leaks observed during service, job completed. W11548535"