Arrived on site to diagnose a refrigerator with lights not working. Found top led assembly failed and fc led failed. Replaced top assembly and am ordering fc module. ordrng 1 W11602886 (Fc led)

"Arrived on site to inspect refrigerator no cool. Upon further inspection, I found the unit unplugged. When I plugged it in, I heard the start device make a click noise and the compressor began to make a loud rattling noise then the start device clicked again. I verified voltage to the unit and the evaporator fan is operating. I found the compressor is locked up and will and will need to be replaced. I am ordering the compressor kit, UV dye drier, access valve, CNOTE-2HOUR JOB, NITROGEN, R600 KIT and office to order remaining parts and schedule return service. Unit left unplugged for safety.; ordrng 1 W11635510 (Compressor kit) and 1 WPW10143759 (UV dye drier) and 1 W11506635 (Access valve) and 1 CNOTE (2 HOUR JOB) and 1 NITROGEN (NITROGEN) and 1 R600KIT (R600 KIT)"

"Arrived on site to inspect refrigerator no cool. Upon further inspection, I found the unit unplugged. When I plugged it in, I heard the start device make a click noise and the compressor began to make a loud rattling noise then the start device clicked again. I verified voltage to the unit and the evaporator fan is operating. I found the compressor is locked up and will and will need to be replaced. I am ordering the compressor kit, UV dye drier, access valve, CNOTE-2HOUR JOB, NITROGEN, R600 KIT and office to order remaining parts and schedule return service. Unit left unplugged for safety.; ordrng 1 W11635510 (Compressor kit) and 1 WPW10143759 (UV dye drier) and 1 W11506635 (Access valve) and 1 CNOTE (2HOUR JOB) and 1 NITROGEN (NITROGEN) and 1 R600KIT (R600KIT)"

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the dr hose due the original part being badly crimped. Customer advised that the unit continues to make the noise it was making before and provided a video of the noise which sounded like the condenser fan blade hitting something. I placed the unit in diagnostics and tested each component and when the valve came on, I heard a vibration noise and found it was the valve bracket vibrating against the unit chassis so I adjusted it and the noise stopped. When the recirculating pump came on, it began to make a grinding noise as if it were struggling to pump. When the condenser fan came on, I could not hear anything other than normal noise. I advised the customer of my findings, in which, they heard this noises as well. I am ordering the valve, recirculating pump, condenser fan motor and blades and CNOTE-2HOUR JOB and office to schedule return service. No water leaks observed during service.; ordrng 1 W11542867 (Recirculating pump) and 1 W10897719 (Inlet valve) and 1 W11387394 (Condenser motor) and 1 WP2188935 (Fan blade) and 1 CNOTE (2HR JOB)"

Arrived on site to test unit for loud noise. Test unit and found both ovens making loud noise when pre heating. Found noise coming from convection blowers. Ordering parts office to reschedule ; ordrng 1 W10860984 (Motor fan and blades)

"Arrived on site to install previously diagnosed parts. On inspection found I had the washplate, I needed the agitator for the unit. Daniel found the correct parts and add the to the service order. No water leaks detected during service.; O-emld tckt"

"Arrived onsite to install previously diagnosed parts. Upon arrival I installed the new module and tested unit and found no change. I am now ordering Spark, module harness, Igniter left Front igniter, left rear igniter, right rear igniter, right front igniter center. Office to reschedule. ; ordrng 1 WPW10475149 (Spark module) and 1 W11561436 (Harness) and 2 W11507531 (Igniter Left Front & Right Front)s and 2 W11507532 (Igniter (Left Rear & Right Rear))s and 1 W10852959 (Electrode, Stack (Center))"

Arrived on site for oven giving 8-0 fan code . Ran diagnostics. Blower motor is functioning in both low and high modes . Ordering blower motor . Call to set return . ; O-emld tckt

"Arrived on site to diagnose range that is not heating. Tested unit and found igniter is not glowing, showing 120 ohm resistance. Can hear relay closing on control. Ordering new igniter to resolve. Office to schedule return visit when parts available. ; ordrng 1 W10918546 (Igniter) and 1 W11126814 (Control)"

"Arrived on site for induction cooktop, inspected unit and work area. Customer complaint was still the same issue F47. I found that the unit was not installed correctly from the first time when it was installed. Called techline and spoke to Rich SR#7735773900 and I explained of what I found. Thechline recommended to replace the module and advise customer that the unit needs proper ventilation. I explained to customer and they disagree. Spoke to my manager CS and he will contact CX to explain. ; O-emld tckt"

Arrived on site for microwave making noises when opening the door. Inspected unit and work area. Tested unit and its operating as designed except the light bulb itself. Im ordering a light ordrng 1 W10886919 (Lamp-bulb)

"Arrived onsite for dryer gasket and determined gasket would need to be replaced, ordering gasket and adhesive to repair. All else checks good.

Arrived onsite and determined ongoing issue with door tension. Alignment feels and appears to be normal with left side door and soft close is working but last bit of tension insufficient to engage door latch without being touched closer by hand at which point it will stay closed. Hinges have already been replaced. Sr#7735776560 bruce. Said frame could be damaged or receivers could be damaged. Ordering receivers and hinges for return service. Will inspect for frame damage while onsite. ; ordrng 1 W11643900 (Hinge) and 1 W11318331 (Left receiver) and 1 W11317948 (Receiver right)

Arrived onsite and maintenance unable to attend to matter during window. Ordering the ui control due to case history on this model. Office to reschedule when part arrives. ; ordrng 1 W11664671 (Hera control ui)

"253.70603415 Arrived to inspect no cool. I found the unit was froze up, the evaporator was filled with frost and ice that was preventing airflow and allowing the nit to cool. I advised the customer to leave the unit unplugged for 48 hours and then to contact us if further icing issues persist. No water connections to unit, in maintenance office."

Arrived onsite for a dishwasher making a very loud knocking noise when the water starts. I found the complaint was a knocking noise when the machine starts washing. I found the lower wash arm missing the lower bearing and it is not available anymore but I also found the metal bottom on one side of the wash arm bent down and hitting the door. I bent the metal back in position and the noise went away.

Arrived on site for refrigerator needing previously diagnosed gasket. Upon arrival reconfirmed issue and installed rc door gasket. Also double checked drain line and found clog within drain compartment of rc console. Cleared clog to insure leak wouldnt come back.

"Arrived on site for dryer not heating. Upon arrival confirmed issue and found stable power supply. Upon further disassembly I found high limit cuttoff broken, element at 10.1 resistance but coil divider wall split heavily and grounding out. Also found signs of possible wall clog within venting of home using test kit I made repairs. Found unit heat8ng as designed. Call complete

"Arrived on site to test unit for no power. Customer replaced latch himself with no change in results. Found control received proper voltage(120vac) but not responding. Replaced control and completed diagnostics with no issues. No leaks detected, job complete

Arrived on site to test unit for unit not dissolving soap. Test unit and wash motor working and unit getting plenty of water. Found water cold not getting enough hot water. Advised customer to run hot water at sink before starting the dishwasher

Arrived on site to test unit for not cooling. Found retention strap was not on run cap and start device causing to vibrate itself off. Secured run cap and start device compressor kicked right in with no issues. Unit started to develop frost pattern as designed.

"Arrived on site for uneven cooking in oven . Customer also mentioned smelling gas every once in awhile . Used leak detector and found bubbling at wall connections, tightened connection. No longer any bubbles . Re-straightened flame spreader. And cover . Ran temp checks and readjusted temp -15 . . No other leaks with range itself found . Job complete.

"Arrived on site for washer not draining . Found impelled warping. Replaced pump. Ran diagnostics All checked normal. No water leaks detected at time of service.

Arrived on site for refrigerator that is not dispensing water or ice. Inspected unit and work area. Customer advised they had replaced the filter a little over three months ago and their water supply has dropped tremendously within the last few weeks. Remove the filter and added the bypass cap. Found water flowing and operating as designed. Replaced the filter and ran 11 cups of water through the dispenser. Found no changes in the water pressure indicating the issue was just with a bad filter.Call complete.

Arrived on site to replace previously ordered parts for refrigerator. Replaced evap fan motor and condenser fan motor. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

"Arrived on site. Found unit not powering on disconnected power to external drain pump powered icemachine to outlet unit powered on ran diagnostics no power to water valve,exited diagnostics ran normal cycle valve energized weak water flow. Diagnosed unit will need a new external drain pump,recirculating pump and valve,replaced all three ran diagnostics good water flow,recirculating pump working water drained from pump to drain line checked all water connections no leaks.

Arrived on site to replace thermal fuse. Replaced fuse test unit and unit test good job complete.

"Arrived on site to inspect refrigerator making noise and no cool. Upon further inspection, the customer advised that the unit kept beeping and they found ice build up in the freezer section so they unplugged it to get it to stop beeping. I found the unit plugged in now and cooling properly. I inspected the deli control and harness and both were good. I placed the unit in diagnostics and tested all thermistors, fans and ice maker and unit is operating as designed. I tested the unit in test 4 of diagnostics and the unit is operating as designed. I pulled the unit out and tested the thermistors and all were within range. I provided the customer with a disclaimer from management and discussed the issues weve been finding with this unit and the customer mad Ised that the UI has been showing PO when they notice it stops cooling. Due to the unit being out of warranty and the issues theyre experiencing, is commended they not repair the unit as explained in the disclaimer. No water leaks observed during service, job completed."

"Arrived on site to inspect range control panel flashing and beeping. Upon further inspection, the customer provided a photo of what the control panel is doing/showing which based off of the display numbers, its not an error code thats being displayed. The customer provided a video showing the control display flashing then you hear a beep and the flashing stops. I placed the unit in diagnostics and checked error codes and found 1c1c-shorted key. I advised the customer of the error code and explained that with the shorted key, it could be the cause of the display flashing and turning itself off and on. I removed and replaced the control assembly and retested and the unit is operating as designed. I tested the cooktop and all burners are operating as designed. No gas leaks detected during service, job completed."

Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced the freezer harness and defrosted the rest of the freezer section. Reassemble the unit and tested the unit. The unit began working operate as designed. Call complete.

Arrived on site to follow up on refrigerator that was not cooling. Examined unit with black light and found dripping/leak coming from the Y on the dryer. Dryer covered in dye. Evacuated system and replaced dryer. Placed under vacuum and verified good pressures and no loss after 15 minutes. Charged unit to manufacturer specs. Ran unit for 20 mins observing the dryer to make sure no leaks or bubbles popped up. Unit is cooling and there's no other leaks found. Repair completed.

Arrived onsite for a refrigerator not making ice and has an odor in the RC. I found the FC only getting to 31 degrees. I found a block of ice at the capillary entrance to the evaporator and the frost pattern about 2/3 down the first line. The compressor is not pumping and will need to be replaced. I explained this to the customer and advised to call LG and see if there was any warranty on the compressor or to replace the refrigerator

"Arrived on site to diagnose a refrigerator that is not cooling properly. Found compressor jumping when unit is moved indicating failing compressor motor. Also possible refrigerant leak in system. Due to age and issues, customer is replacing unit

"Arrived on site to replace previously diagnosed element, replaced element and tested unit unit is now running as designed, job complete"

Arriving on site for oven that heat slowly. On inspection I was testing the relays and the bake relay was ohmed out high. I gain access to the heating element and it had a open. Once I remove the element there was a burnt spot on it. Replace the element and tested unit. The unit is operating as designed

"Arrived on site for wall oven, inspected unit and work area. Customers complaint stoped heating. Tested unit and found broiler and bake not heating. Used dolly and pulled unit out and gained access to control and thermostat. Tested voltage and was reading good, tested the thermostat and found it open. Replaced part and tested. Unit is now operating as designed.

"Arrived on site to diagnose a refrigerator that is not cooling properly. Found refrigerant leak in system and compressor struggling to run. Due to amount of repairs needed vs age and replacement cost, homeowner doesn't wish to proceed

Arrived onsite for a range with the oven not lighting correctly and causing a gas smell. I found the ignitor only drawing 2.64 amps and weak causing the issue the customer was experiencing. I replaced the ignitor and tested the oven. All is working as designed. Call complete.

"Arrived on site for squeaking. Upon arrival, tested unit and unit is squeaking while basket turns. Disassembled the unit and found belt idler pulling is seizing and causing squeaking. Need to replace support and idler kit. Replaced kit. Test unit and is operating as designed. Job complete.

Arrived onsite for not drying. Upon arrival test unit and is heating correctly. Ran vent test with electronic tester and test failed. Disconnected hose from wall and test now passed. Customer will have vent checked. Job complete.

"Arrived on site and set oven to preheat and it reached correct temperature in expected amount of time and coasted up to 381. Took pictures. Observed oven until it dropped to 344 and then rose again to 348, then 330 then 356 then 338 then 363. Overall average 351.42. Oven is operating as intended. Oven is not connected to Wi-Fi, customer attempted and has attempted many times and it will freeze and a hard reboot is then needed. Control panel will then lose power and reset. A new control panel and possibly control board is likely needed to complete repair

"Arrived on site and inspected dryer and found element has failed, took a picture. Airflow meter is showing restricted, took picture. While disassembling dryer found tension pulley and one support wheel are beginning to seize. No dryer kit was pre-screened. Removed both of them and cleaned each and support shafts as best as possible and they are now moving acceptably. Replaced elements and it is now heating properly. Dryer should not be used again until vent to the exterior has been cleaned/cleared by a service, job complete"

Arrived onsite for general washing and water level concerns. Inspected unit function and tested in diagnostics. No error codes. Proper valve and shifter function and good quiet spin and agitation function. Advised customer on findings all checks good.

Arrived onsite for oven getting too hot. Upon arrival inspected unit. Ran diagnostics and found no stored error codes. Checked temperature sensor and found out of range at room temperature. Used truck stock W10859573. Replaced sensor and tested. Unit is functioning properly. Job complete

Arrived onsite for dryer not functioning all of the time and understanding selections. Upon arrival inspected unit. Tested and found that customer needed assistance in use of selections. Instructed customer on proper loading and cycle selections per use and care guidelines. Notified customer on proper use of turn knobs and optimal selections given type of material used. Job complete

"Arrived on site. Diagnosed a defective led module,per service pointer removed all leds installed updated led modules all leds working as designed Autho S84638 ; used 4 W11632139 (Led module) from stock"

Arrived on site for door alarm issues. Tested unit adjusted door switch assembly tested unit unit working as designed

Arrived onsite for a dishwasher that still is not drying the dishes. I found all functions working on the dishwasher and the machine drawing 7.35 amps when the heater energizes. I showed this to the customer. After talking with the customer I found out that the previous tech did explain everything correctly to the customer to help with the drying process but failed to mention that it can take up to 90 cycles with rinse aid for the plastic tub and racks to start getting cured. I advised the customer that they could apply rinse aid to the tub with a towel and let it soak in and dry before using the machine again to help speed up the curing process. All is working as designed and there were no water leaks present at the time of service. Call complete.

Arrived on site for dryer not heating correctly. Upon arrival confirmed issue. Found all heating hardware and power supply working as designed. Found large clog in venting of home(visible from ground outside) and with vent test kit. Instructed customer they would need a dryer vent cleanin to fix drying issue. Call complete

Arrived onsite for a combo oven that works intermittently. I found none of the touchpad buttons responding to touch. I power cycled the oven and then it worked as designed. The oven was not connected to WiFi and I explained to the customer that this could cause the issue. I helped the customer get the oven connected to allow it to get the updates needed. The customer stated she does not want to leave the oven connected to WiFi but will allow it to perform the updates. The oven and microwave are working as designed. Call complete.

Arrived onsite for a wall oven to replace the previous diagnosed parts. I replaced the control panel and tested the oven. All is working as designed. The customer doesnt have the oven connected to WiFi and I explained the issues that can occur from it no being connected. I explained they would need to download the Whirlpool app to their smartphone and get it connected. I also gave the customer the Whirlpool WiFi teams phone number. Call complete.

"Arrived on site to replace previously diagnosed gear case, slider, drain pump and stator, replaced parts and tested unit, u it is now running as designed, no leaks detected job complete"

"Arrived on site to replace previously diagnosed UI, verified voltage to unit and it is correct, replaced UI tested unit unit now functioning properly, job complete"

"Arrived onsite for dishwasher leaking. On inspection ran the unit in diagnostics mode and it did not leak at all. I put the unit in quick wash and let run for 25 minutes looking for the leak, it never leak while I was there. Informed the customer to look next time it leaks to give us a position as where the leak is. No water leaks detected during service."

"Arrived on site and inspected dishwasher and found it is operating Properly but screws on the lower right hand side of door are loose and causing vibration. Took pictures. Ensured all mounting screws for door panel are tight, Explained to customer that we cannot Install anything on the machines that is not included in the parts list, use and care, or installation documents. We are not allowed to modify the dishwasher outside of the approved parts list. Job complete 7735765516"

"Arrived on site and inspected door gasket and found it is tearing again on the same side, took picture. Replaced door gasket it has already been replaced once within 90 days of this visit For the same issue. Reported this to claims department. Job complete"

Arrived onsite for dryer with a error message. On inspection the error message was no communication to ui. Tested the harness for ui tested good. I replaced the control in retested and the error message was gone. Ran dryer for 15 minutes to make sure the error did not come back.

Arrived onsite for previously diagnosed parts. Installed the rack nuts on the 3rd rack. No water leaks detected during service.

Arrived onsite to install previously diagnosed parts. Upon inspection I found that the agitator cam was not installed properly. Upon further inspection I found that the teeth on the hub were stripped out. I replace the hub and corrected the installation of the agitator cam. I then tested the unit and found the unit operating as designed. Job complete

Arrived onsite for a DW that is leaking for the door. Upon inspection I found said leak. I replace the tub gasket and tested the unit several times and found that the unit was no longer leaking. Job complete

Arrived on site for a cooktop that has a malfunctioning center burner. Upon inspection I found that the center valve was malfunctioning. I replace it and tested unit and found unit operating as designed. Job complete.

Arrived on site for a refrigerator that is not making ice. Upon inspection I found that the fill tube was frozen along with finding a ice block in the ice maker funnel. I perform Service Pointer #: W11560805. And ran a harvest test and found the ice maker operating as designed along with the water valve. No leaks at this time job complete

"Arrived on site for refrigerator needing previously diagnosed sealed system repair. Upon arrival reconfirmed issue and installed uv drier, compressor, and access valve. Pulled vac and recharged with 5.3oz of r134a. For no leaks and unit starting to cool as designed, informed customer to give unit 24hrs to stabilize temps, call complete"

"WRT138FFDM01 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the sealed system components and then vacuumed the system. Holding at 420 microns for 15 minutes, I charged with the MFG prescribed 48 grams of refrigerant and tested. The unit resumed normal function and started cooling as designed. No water connects to unit."

Arrived on site for washer not starting/completing cycles past sensing setting. Upon arrival confirmed issue but found no fault codes in diagnostics. Upon further inspection I found cold site cuttoff in off position not allowin water to enter unit. Reset unit and found no leaks and washer working as designed with no failures. Call complete

"Arrived onsite for refrigerator not cooling. Confirmed compressor failure. Upon disassembly and accessing compressor compressor noticed the unit has extensive damage on the backside. Called tech line for assistance. Sent pictures to tech, SR#7735774055. Tech reviewed and recommended not proceeding with repair. Customer needs to reach out to customer service at 1800-253-1301 and refer SR# above. Job complete"

"Arrived onsite for right rear burner not functioning. Tested unit and could see igniter sparking but could not hear gas flow. Disassembled and inspected. Found debris stuck in orifice, clogging the port and not allowing gas to flow. Removed orifice and cleaned. Reassembled and tested, unit is functioning properly. Job complete"

"Arrived on site to test unit for odd cooktop flames. Found front two and left rear burners were not converted properly. Properly converted unit, now working as designed. No leaks detected. Advised to download app and connect unit to WiFi to ensure latest software is uploaded. Job complete."

"Arrived on site and inspected washer and found drain pump is reading 2.4 ohms and control board has failed. After replacing both washer will now complete a calibration cycle. Started a normal cycle and it is progressing normally. Advise customer to let you complete to wash out the washer as best as possible. Also recommended running a machine cleaner remove any residual aromas, job complete"

Arrived on site to test unit for not washing properly. Found no high drain loop installed causing water and food to back drain into dishwasher. Ran diagnostics with no issues. However did notice excessive suds present at end of diagnostics. Advised to run periodic clean cycles to remove any excessive soap build up also Installed high drain loop. No leaks detected. Job complete.

Arrived onsite to replace heating element under Special Project S17304. Replaced element and tested. Unit is functioning properly. No leaks present at this time. Job complete

Arrived onsite for washer making a screeching/grinding sound during spin. Upon arrival inspected unit. Unit would not go into diagnostics. Power cycled unit and then could proceed. No error codes. Inspected underneath unit and found worn cam and belt. Looked to have oil residue but was grease not oil. Replaced cam and belt. Ran multiple tests and unit was not making any excessive noises. Job complete

Arrived on site and replaced heating element per special project. Tested unit and found no signs of leaks. Job complete.

"Arrived on site for water still standing in fabric tray . Also found outer tub ring not on . Put bellow ring back on . Replaced dispenser assembly. Ran diagnostics,all checked normal. No water leaks detected. Too late to call tech line . Job complete"

"Arrived on site , replaced heater and wash motor . Ran diagnostics all checked normal. No water leaks detected. Job complete."

"Arrived on site for dryer not powering up. Found breaker tripped . Found thermal fuse inserted upside down causing wire connections are inside housing and shorting itself out . Replaced and fix placement of fuse . Checked and found no issues at block ,heater and thermostats . No lint build up at time of service. Job complete"

Arrived on site for washer not spinning out load . Ran diagnostics got 7-1 error code . Replaced actuator and cap. Ran diagnostics test wash . All checked normal. No water leaks detected at time of service. Job complete .

"Arrived on site to install previously ordered parts. Replaced motor W11497303, shield Wpw10427633, and agitator W11550891. Calibrated unit. Ran automatic test cycle and test passed. Unit is operating as designed. No leaks present at this time. Job complete."

Arrived on site for intermittent preheating issues. Upon arrival. Test unit and unit is operating strangely when trying to preheat. Power cycled unit at breaker and ensured Wi-Fi connection to be sure there are no missing updates. Test unit and now preheating correctly. Unit is operating as designed. Job complete

Arrived on site for not heating. Upon arrival test unit and is not heating. noticed main gas supply valve is off. Turned on gas and test unit. Unit is now heating and operating as designed. Job complete

Arrived on site for unbalanced/ vibrating. Upon arrival inspected unit and found suspension is shot. Replaced suspension W11130362. Test unit by running a spin cycle with clothes. Unit is operating as designed. No leaks present at this time. Job complete

Arrived on site to diagnose a range with a handle not fully installed. Found rt side handle screw not installed through door bracket. Reinstalled handle properly and all is working properly at this time.

Arrived on site to diagnose a cooktop with a gas leak. Found incoming gas lines not fully tightened and tightened all connections. All is working properly at this time and no leaks were found after service was performed. File# 7735743021

Arrived on site to diagnose a washer that is not cycling properly. Found slider collar hitting rotor and replaced slider assembly. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

"Arrived on site for a washing machine that is not finishing cycles. Inspected unit and work area. I ran the unit through diagnostics and found an F7 E5 (shifter fault) error code. I ran the unit through an auto test and found the unit work as designed until it got to the agitation portion of the cycle and then shut down. Attempted to do a spin test and found the same thing happened to the control where it would shut off and then come back on. Checked the shifter, motor, and capacitor and could not find an issue. Checked continuity through my wire harness and found proper continuity. What ahead and replace the control and tested the unit. The unit began working operate as designed. Call complete."

"Rubbed on site for refrigerator that is a little rusty freezer section and is not cooling the refrigerator section. Inspected unit and work area. Did confirm both customers complaints and found frost buildup in the freezer even though the freezer door gasket was lined properly with the cabinet. Found separation in between the liner and the cabinet causing the issue. Found that I could stick a quarter and some in the cabinet liner is certain spots. In the refrigerator section, I found that the air return channels were blocked with ice. I called Whirlpool Techline and spoke to Travis SR# 7735773799. Remind me to send him several photos of the dabs longer and freezer sections. He did advise that the gaps were quite large but that engineering wanted us to silicone the edges of the cabinet prior to sending the unit to review. Used silicone to bridge the gap between the liner and cabinet in both sections and removed the frost build up inside the air return channels. Test of the unit in the unit begin working operate as designed. Call complete."

"Arrived on site for no ice and water not dispensing. Found a frozen water tank due to air leaking between fan scroll and air tower,added sear to gaps,defrosted water line and fill tube line,ran diagnostics good water flow from dispenser ran icemaker test,icemaker passed harvest ran fill test passed."

"Arrived on site for no ice. Removed bin found large block of ice causing bail arm to be raised and shutting off icemaker,removed ice from bin reinstalled bin icemaker ran through a cycle,dumped ice and filled."

Arrived on site for a cooktop that has burners flames that are too high. Inspected unit and work area. Did confirm the customers complaint and adjusted the valves to shorten the flames. Tested the unit and the unit began to work and operate as designed. Call complete.

Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced the lower harness and tested the unit. The unit began to work and operate as designed with no leaks present. Call complete.

Arrived on site or a washing machine that has no tones on the user interface and is making intermittent sounds during agitation. Inspected unit in work area. Did confirm the customers complaint about the user interface and removed the agitator. Found several socks stuck up underneath the agitator causing the abnormal sounds intermittently. Removed the obstructions and tested the unit. The unit began to work and operate as designed. Replaced the user interface and tested that. Found that unit making sounds as normal. Call complete.

Arrived on site for a dryer that has a broken handle. Inspected unit and work area. Did confirm the customers complaint and replace the door handle. Test the unit and the unit began working operate as designed. Call complete.

Arrived on site for a washing machine that still wont spin out the clothes and is leaking. Inspected unit and work area. Remove the back cover of the washer and found the pressure hose had not been inserted onto the tub causing the issue with the leaking and the unit not Completing the cycles. Attached the pressure hose to the unit and reassembled the unit. The customer had another washer installed and his washer connections and he advised that he did not want to worry about moving the washer just yet. That so I was unable to test the unit but the customer advised that he would call back if any other issues persist. Call complete.

"Arrived on site to inspect microwave error code. Upon further inspection, I found the display showing F1E5-inverter issue. I removed the unit from the cabinet and placed on my oven dolly. I inspected the inverter and magnetron and found they had failed. Following the tech sheet, I removed and replaced the inverter and mag and retested and continued to get the error code. I removed and replaced the main control and retested and unit is operating as designed. I attempted to contact the owner and left a vm advising of my findings and repairs. Unit placed back in its space and retested and it continues to operate as designed. Job completed."

Arrivied onsite for dishwasher not completing cycle. On inspection the dishwasher went through diagnostic mode with no issues. What the customer was explaining was about 45 minutes into the cycle it would stop and the only way it would start again was by powering it down. I replaced the pump to see if it was a heat issue on the pump since 2 control board did not resolve the issue. No water leaks detected during service.

"Arrived on site for dryer, inspected unit and work area. Customer complaint taking 2-3 loads to dry. Tested unit and it was heating up to 170? on high. Tested the air flow and it was perfect. Gained access to the back of the unit to test fuses and thermostat and checked good. Tested the heating element and was showing signs of wear and cracks. Installed new element and tested unit was now heating up to 180? after heating lent replacement. Until is opening as designed. Job completed."

Arrived on site to replace previously ordered parts for dryer. Replaced heater and tested unit. Found all is functioning properly at this time.

Arrived onsite for a vent fan making noise. On inspection the screw that mounts the vent flap was a to long and rubbing on the blower making the noise. Snipped the end of the screw off and tested unit. The unit is operating as designed.

Arrived on site to install previously diagnosed part. Upon arrival I installed new pts relay and tested unit and found that unit would not heat. Upon further inspection I found that the connections at the high limit thermostat was not connected properly I corrected this and tested unit and found unit operating as designed. Job complete.

"Arrived on site to install new console to resolve issues powering on. Tried new console and couldn't get it to power on. Adjusted the ribbon cable and power connector on the console. Retested and found it powered on fine. Unit seems to have trouble powering on sometimes, but a basic replug fixes it every time. Repair completed"