Service History 117

We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Liberty Hill, TX 78642
Lou
Job Details: 09/17/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the capacitor failure I removed and replaced the capacitor and tested. Unit continues to fail. I inspected the unit further and found the ground wire to the motor was broken inside the connector. I removed and replaced the lower harness and calibrated the unit. Retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 09/17/2021
Arrived on site for Dishes not drying...i've tried selecting the heat dry only and high temp only; and also heat dry and high temp combined. Found dishwasher full of items inside and all dishes glassware and silverware were dry inside dishwasher. All plastic items inside had beads of water covering them. Noticed rinse aid dispenser was empty. Went through owners manual with customer and outlined how the use of rinse aid is essential for proper drying. Also covered plastics needing to be hand dried even with the use of rinse aid. Ran through diagnostics and no error codes came on. Ran through full diagnostic cycles and heating element sizzled water onto element at the end of diagnostics. No leaks detected. Job completed.
We serviced a
JENN-AIR COOKTOP
Model JGD3430GB00
Near Austin, TX 78730
Kevin
Job Details: 09/17/2021
"Arrived on site and replaced ignitor and spark module., Cooktop should now be operating properly, job complete"
We serviced a
KENMORE DISHWASHER
Model 665.12763K313
Near Dripping Springs, TX 78620
Robert
Job Details: 09/17/2021
Arrived on call for complaint of running too long. Remove OUI sensor and found the sensor damaged. No leaks detected at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48FTS04
Near Lakeway, TX 78734
Luis
Job Details: 09/17/2021
"Arrived on site. Found fill tube heater damaged fill tube,replaced fill tube and heater,installed icemaker ran icemaker through a cycle water filled icemaker with no leaks.
We serviced a
LG DRYER
Model DLEX3570V
Near Lakeway, TX 78738
Wesley
Job Details: 09/17/2021
Arrived onsite and found unit operating with a failed heater assembly. All else checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM02
Near Leander, TX 78641
Kayman
Job Details: 09/17/2021
Arrived onsite for refrigerator not making ice. Upon inspection I found the water line was linked in the back. I taped the line to the power cord and pushed the unit back into place. I accessed the FC and found the IM fill tube was froze solid. I accessed and steamed out the tube and was able to verify water flow. I re installed the ice maker and tested. The IM went through a cycle. No leaks detected during time of service. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Jarrell, TX 76537
Tali W
Job Details: 09/17/2021
"Onsite for range cooktop broken. Customer informed me that she started cooking on opposite side of major damage and the cooktop started cracking when heated. Pics in SDQP.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Austin, TX 78749
Leonardo
Job Details: 09/17/2021
"Arrived on site for install of previously diagnosed parts. Installed new drain pump, vent, and vent gasket. Tested unit and is working properly. No water leaks detected at this time. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Georgetown, TX 78626
Cliff
Job Details: 09/17/2021
Arrived on site to diagnose a refrigerator that is not dispensing water properly. Found dual valve faulty and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Austin, TX 78744
Kevin
Job Details: 09/17/2021
"Freezer is 3 degrees, took 1 picture. , fresh food temperature is 38-39, took 1 picture, test 56 shows E0 and ice production is good. Took 1 picture. Reported refrigerator is in good repair and operating normally to NEW techline, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDZ00
Near Austin, TX 78702
Jacob
Job Details: 09/17/2021
Arrived onsite to replace both parts ordered. Replaced parts. The door sealed with no issues. Tested the ice maker and ice maker working with no issues. Job complete
We serviced a
KITCHENAID ICE MACHINE
Model KUID308ESS2
Near Georgetown, TX 78628
Lou
Job Details: 09/17/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the sealed system failing, I removed and replaced the compressor kit, access valve, NON-UV drier, hot gas valve, condenser fan and inlet valve and vacuumed the system. Pressures held at -30/0. Installed 5.75oz of R134a refrigerant and tested the unit. Pressures held at 3/150 and unit is making ice. I advised the customer of my repairs and tested the incoming water temps. Found the temps to be at 88 degrees on the cold side and 124 degrees on the hot side. I recommended that the customer have someone check the water heater due to the high temps on the cold side. No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS20XVMS10
Near Georgetown, TX 78633
Cliff
Job Details: 09/17/2021
Arrived on site to diagnose a refrigerator that is not dispensing water or making ice. Found filter head faulty preventing water from passing. Replaced filter head assembly and tested unit. Found all is functioning properly at this time and no leaks were found after service was performed.
We serviced a
SAMSUNG DRYER
Model DV48J7700EW/A2
Near Andice, TX 78628
Kayman
Job Details: 09/17/2021
"Arrived onsite for dryer not operating. Upon inspection I found the power cord was wired with the ground to neutral and vice versa at the terminal block, I found the unit is tripping the breaker shortly after plugging in. I unplugged the cord and tested voltage without plugged in. I found only 18 Vac from L1 to L2 I corrected the terminal block wiring and put the power cord in firmly. I now found 240 VAC from L1 to L2 and 125 to each pole. I powered the unit on and it spun and heated as designed. I explained that there still could be a issue with the circuit of the dryers outlet but as of now working as designed.
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Leander, TX 78641
David S
Job Details: 09/17/2021
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Leander, TX 78641
David S
Job Details: 09/17/2021
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Georgetown, TX 78626
Cliff
Job Details: 09/17/2021
Arrived on site to install sealed system components. Installed uv drier and access port as there was no refrigerant in system. Return appointment needed to inspect unit for dye to locate leak. Office to set return appointment for sealed system tech only.; ordrng 1 Inspectfordye (Inspect for dye) and 1 Sealedsystemtech. (Sealed system tech)
We serviced a
FRIGIDAIRE FREEZER
Model FFFH20F2QWF
Near Kingsbury, TX 78638
Noah D
Job Details: 09/17/2021
"Arrived on site to inspect unit for not cooling, upon inspection found the compressor started but was leaking around drier tube, took pictures of leak, ordering all sealed system parts including Evap. Will need autho. Office to reschedule ; ordrng 1 297414901 (EVAPORATOR) and 1 297438456 (COMPRESSOR) and 1 5303918358 (DRIER, FILTER (W/ DYE)) and 1 297217900 (HEAT EXCHANGER) and 1 W11506635 (Access) and 1 Sealedsystemrepair(2hrs) (Sealed system repair (2hrs)) and 1 Autho (Autho)"
We serviced a
WHIRLPOOL COOKTOP
Model SC8720EDB3
Near Austin, TX 78732
Wesley
Job Details: 09/17/2021
Arrived onsite and found right rear switch not igniting the gas. Ordering switch to repair. Advised customer on needed part. ; ordrng 1 WPY704512 (Switch)
We serviced a
GE REFRIGERATOR
Model PSHF9PGZBCBB
Near Georgetown, TX 78626
Cliff
Job Details: 09/17/2021
Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost heater failed and replaced it. Tested unit and found all is functioning properly at this time and homeowner advised to thaw unit for 24hrs to clear ice from evap.
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Leander, TX 78641
Kayman
Job Details: 09/17/2021
Arrived onsite for cooktop leaving soot inside cabinets. Upon inspection I found perfect flames on all burners high and low. I ran the vent hood and found it to have good suction. I found the customer is using grease catchers or blocker under each burner. I called techline to document the situation. They advised removing the black mesh grease catchers and if it happens again for the customer to not clean the soot so we can better trace where its coming from. SR#7731771468. I advised the customer of my findings. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Georgetown, TX 78628
Cliff
Job Details: 09/17/2021
Arrived on site to replace doors for refrigerator. Replaced right side rc door and freezer door. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
GE REFRIGERATOR
Model GSH25JSTASS
Near Austin, TX 78749
Luis
Job Details: 09/17/2021
"Arrived on site for no cool in fresh food section. Found ice build up on cover,removed cover and removed heater,checked continuity on heater diagnosed a burned out heater. Ordering defrost heater. ; ordrng 1 WR51X10055 (Heater) and 1 Lmonly (Lm only)"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Austin, TX 78738
Leonardo
Job Details: 09/17/2021
"Arrived on site for the install of previously diagnosed parts. Installed new console. Tested unit, unit tested good. Job complete"
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Austin, TX 78731
Taylor M
Job Details: 09/17/2021
"Arrived on site to diagnose microwave with no functioning UI on the right side, I gained access and replaced the console as well as the UI boards and now the unit is operating properly as designed. Job complete."
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS02
Near Leander, TX 78641
Lou
Job Details: 09/17/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the water dispenser and ice maker not getting water, I removed and replaced the inlet valve at the back of the unit and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KSC23C8EYY02
Near Austin, TX 78738
Luis
Job Details: 09/17/2021
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Manor, TX 78653
Matthew
Job Details: 09/17/2021
Arrived onsite for washer not completing cycle. Updated model and serial number. Upon arrival put unit in diagnostics and found no stored error codes. Ran test cycle and all components passed. Unit seems to have intermittent software glitch. Ordering control to resolve issues. Office to reschedule. ; ordrng 1 W11498190 (CONTROL )
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Austin, TX 78750
Wesley
Job Details: 09/17/2021
Arrived onsite and corrected door hinge issue. Unit is now operating as designed. Advised customer on repair. Unit is now operating properly.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Lockhart, TX 78644
Noah D
Job Details: 09/17/2021
"Arrived on site to inspect unit for not closing and falling out of the hinge slot, upon inspection found the left hinge disengaged causing issues, removed door and aligned hinges. Attached door and found the bottom trim bent up causing issues, removed trim to prevent damage to door. Office to reschedule ; ordrng 1 W10327373 (Trim) and 1 W10327377 (Trim)"
We serviced a
GE WASHER
Model GTW720BSN0WS
Near Austin, TX 78753
Matthew
Job Details: 09/17/2021
Arrived onsite to replace previously diagnosed parts. Replaced suspension rods. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Georgetown, TX 78626
Lou
Job Details: 09/17/2021
"Arrived on site to inspect dishwasher not draining. Upon further inspection, customer advised that the unit will drain if they press on the cancel button. Also, customer has had issues with the unit not starting when pressing the start button. I placed the unit in diagnostics showing error code F8E2. I cleared the code and continued with testing. Unit is operating as designed. Due to the recent issues with the unit and the error code, I removed and replaced the control panel and drain pump and retested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model 1111111111111A
Near Killeen, TX 76543
Al
Job Details: 09/17/2021
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Killeen, TX 76549
Al
Job Details: 09/17/2021
Arrived on site and inspected washer with tapping noises. Ran diagnostics and found the tapping noises were from the drain hose tapping the back of the machine during the spin and drain cycle. Unit works properly. Customer satisfied Job complete.
We serviced a
WHIRLPOOL RANGE
Model WMH31017HB0
Near Copperas Cove, TX 76522
Al
Job Details: 09/17/2021
"Arrived on site and inspected otr microwave light underneath the unit was stuck ON. Confirmed the complaint and removed and replaced the control and unit tested as designed. Customer satisfied, Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near New Braunfels, TX 78130
Noah D
Job Details: 09/17/2021
"Arrived on site to inspect unit for not cycling normally, upon inspection found the unit always draining, replaced both pump and control, all functions returned with no issues. Complete"
We serviced a
JENN-AIR RANGE
Model JDS1750EP0
Near New Braunfels, TX 78132
Andrew
Job Details: 09/17/2021
"Arrived on site to test unit for stuck buttons,verified console needs to be replaced, console is run without, need console to fix issue office to reschedule ; O-emld tckt"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near New Braunfels, TX 78130
Andrew
Job Details: 09/17/2021
"Arrived on site to test unit for not washing properly, tested unit found actuator not connected to shifter, replaced actuator,tested unit, unit now working as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL OVEN
Model WFE550S0HZ1
Near Canyon Lake, TX 78130
Noah D
Job Details: 09/17/2021
"Arrived on site to inspect unit for not heating, upon inspection found a large burn on unit, found the red terminal wires burnt, repaired all wires and replaced connectors, replaced terminal and tested. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near New Braunfels, TX 78132
Andrew
Job Details: 09/17/2021
"Arrived on site to test unit for not dispensing ice. Found auger motor threads were stripped and yoke was just not engaging ice bin auger properly. Needing motor, yoke and ice bin to fix issue. Office to reschedule. ; ordrng 1 WPW10309868 (Motor) and 1 WP63052-2 (Yoke) and 1 W11185686 (Ice container)"
We serviced a
WHIRLPOOL WASHER
Model MHW8630HC3
Near Lorena, TX 76655
Jonathan M
Job Details: 09/17/2021
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced tub and tested the unit the unit still was not working right. Found the unit making a rubbing sound and clanking sound as it was spinning. I was tempted to find issue and found the tub sent to us was defective. Customer requested that we put her old tub assembly back in the unit while she was waiting for a new assembly. Test of the unit and the unit ran as designed. Ordering New Techline Sanger Valley, stater, and control and the office will need to contact the customer about a return date due to out of stock and PSP items. ordrng 1 W11322884 (cntrl-elec) and 1 W11354542 (STATOR ) and 1 W11378552 (TUB ASSEMBLY )"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHB00
Near Manor, TX 78653
Matthew
Job Details: 09/17/2021
Arrived onsite for refrigerator tripping breaker. Upon arrival unit was running and temperature is good. Customer explained ?tripping? went from once daily to a couple times a week. Ran full diagnostics and could not duplicate the issue. Notified customer that could potentially be an electrical issue. The refrigerator completes the same cycles repetitively. If a component was causing the breaker to trip it would happen periodically. Customer will seek an electrician to resolve the issue. Job complete
We serviced a
KITCHENAID OVEN
Model KGST307HBS8
Near Austin, TX 78753
Jimmy J.
Job Details: 09/17/2021
Arrived on site for DOESN'T HEAT UP-TAKES 45 MINS TO GET TO 350 BUT SOMETIMES WON'T GET UP TO CORRECT TEMP. Gained access to igniter and did an amperage test. Igniter only reading 2.2. Igniter is faulty and needs replacement.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Leander, TX 78641
David S
Job Details: 09/17/2021
Arrived onsite for DRYER KEEPS TRIPPING BREAKER - UNIT IS ON A GFI CIRCUIT (ELECTRICAN CHECKED IT). We gained access to unit to test all connections at back of unit. Found no bad or shorted connections. We spoke to customer and found out that the dryer trips the breaker 15min in to cycle. We then found out that was up on a GFCI by an electrician and this started happening after this was done. Whirlpool does not recommend those breakers be used with that dryer. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model JS42NXFXDE01
Near Austin, TX 78732
Wesley
Job Details: 09/17/2021
Arrived onsite and called techline and spoke to Andy for ongoing issues with builder not installing cabinetry due to flushness disparity. W11311785A installation instructions detail the procedures for installing panel to compensate for normal door flushness disparities. sr#7731593588. Advised customer that disparity is within tolerance and the aesthetic difference can be mitigated during cabinet cover installation. ; ordrng 5 WP2177331s
We serviced a
WHIRLPOOL RANGE
Model WEG730H0DS0
Near Austin, TX 78744
Jacob
Job Details: 09/17/2021
Arrived onsite to replace blower fan. Replaced blower fan. Tested the unit. Unit tested good. No issues at this time. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS0
Near Cedar Park, TX 78613
David S
Job Details: 09/17/2021
Arrived on site for oven smoking when in uses. We gained access to the bottom of oven and removed panel to see if there was any burners left on the bake burner or igniter. Found none. Then we took the flam spreader off of the bottom oven panel and found some cracked on grease which customer said he would clean.
We serviced a
WHIRLPOOL OVEN
Model KOST100ESS02
Near Leander, TX 78641
David S
Job Details: 09/17/2021
Arrived on site for oven not heating properly. We gained access to the unit and performed continuity test at control all good. We tested voltage and continuity at bake element all good. Which points to the control being bad. We installed new control and tested unit. Unit working as designed.
We serviced a
WHIRLPOOL MICROWAVE
Model KMBP100ESS01
Near San Marcos, TX 78666
Andrew
Job Details: 09/17/2021
Arrived on site to test unit for error code f6e8(communication error). Found cavity sensor was burnt up causing a short in voltage. Recommended replacing cavity sensors. cavity sensors(w10389447)x2) will be needed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Manor, TX 78653
Matthew
Job Details: 09/17/2021
Arrived onsite for refrigerator intermittent light issues. Upon inspection found lights in series out including freezer light. Tested unit and found freezer light failed. Replaced freezer LED and tested. All lights are illuminated. Unit is functioning properly. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Hutto, TX 78634
David Z
Job Details: 09/17/2021
Arrived on site to follow up on refrigerator that is not cooling. On arrival found temps at under 60 degrees in both compartments. Checked evap in FC and found only 1 rung had frost on it. Pierced drier on system and found pressure at 100 psi. Found compressor sounded weak. Evacuated system. Replaced compressor and drier and vacuumed unit. Charged to 5.5oz. Verified good pressures. Unit is now cooling as designed. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS04
Near Georgetown, TX 78633
Lou
Job Details: 09/17/2021
"Arrived on site to inspect wall oven temps. Upon further inspection, using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350. My temp at preheat was 288 degrees. I pulled the unit and tested the sensor and it was within range. Tested the bake element and it ohmed out at 19ohms. Tested voltage to the element and got 245V. I found the control is not reading the sensor properly. I removed and replaced the main control and retested. Unit is operating as designed. Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Georgetown, TX 78628
Cliff
Job Details: 09/17/2021
Arrived on site to diagnose a refrigerator that is leaking. Found filter head faulty and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found after service was performed.
We serviced a
WHIRLPOOL WASHER
Model LSR6132HQ0
Near Killeen, TX 76549
Al
Job Details: 09/17/2021
"Arrived on site and inspected washer not draining or working. Removed and replaced the timer, valve and lid switch and nothing worked.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Round Rock, TX 78664
Jimmy J.
Job Details: 09/17/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Austin, TX 78725
Scott
Job Details: 09/17/2021
Arrived on site for fridge making rattling noise . Found cabniet would vibrate and make noise . Adjusted leveling feet . Vibration stopped . No water leaks detected at time of service. Job complete .
We serviced a
JENN-AIR OVEN
Model JJW2830IL00
Near Austin, TX 78738
Leonardo
Job Details: 09/17/2021
"Arrived on site for the install of previously diagnosed parts. Installed new console, tested unit. When testing unit, error message showed new error (quick pics). Will need appliance manager and control board to fix. Office to reschedule.; ordrng 1 W11448962 (Control)"
We serviced a
GE OVEN
Model JT3000SF3SS
Near Leander, TX 78641
Lou
Job Details: 09/17/2021
"Arrived on site to assist the customer with uninstalling their wall oven. Upon arrival, I removed the unit door and placed it aside and then removed the unit form the cabinets and placed it on a skid. Customer will contact our office to re-install the unit once the electric company has completed their work. Job completed"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Austin, TX 78731
Taylor M
Job Details: 09/17/2021
"Arrived on site to diagnose dryer that isnt starting a cycle when a cycle is selected and started, I was only able to gain access to the control, the console was operating properly so I replaced the control and the unit is still not operating properly, the unit is stacked, will need to reschedule a two man job to identify the exact issue, office to reschedule a two man job.; O-emld tckt"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0AS04
Near Dripping Springs, TX 78620
Robert
Job Details: 09/17/2021
Arrived on call for complaint of oven not working. Found that when selecting bake it would display option not available. Perform a hard reset and now working properly.
We serviced a
FRIGIDAIRE RANGE
Model FFGF3013LWD
Near Dale, TX 78616
Scott
Job Details: 09/17/2021
"Arrived on site for oven not lighting . Checked igniter . It failed amp check . Ordering igniter . Customer also mentioned gas smell for 2 days after previous visit . Used leak detector on connections in back . Found no leaks. Ordering gas sniffer . No gas leaks detected at time of service.; ordrng 1 Gassniffer and 1 5303935066 (Igniter)"
We serviced a
WHIRLPOOL DRYER
Model WET4024HW0
Near Austin, TX 78759
David Z
Job Details: 09/15/2021
"Arrived on site to install harness and cable due to damaged wiring. Replaced main harness with new, and installed new power cable supplied by customer. Retested and verified unit is working as designed. Call complete."
We serviced a
WHIRLPOOL VENTHOOD
Model UXT4130ADS2
Near Leander, TX 78641
Wesley
Job Details: 09/15/2021
Arrived onsite and replaced motor. Unit is now operating as designed. All checks good. Advised maintenance on repair.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near Leander, TX 78641
Jonathan S
Job Details: 09/15/2021
"Arrived on site for range back right burner not igniting, not the left and builder confirmed back right burner at fault. Tested operation and found spark igniter not sparking. Removed burner and found igniter not connected. Removed top and found wire for spark igniter. Connected igniter and assembled unit. Tested operation. All tested good."
We serviced a
GE REFRIGERATOR
Model GFE28HMHBES
Near Leander, TX 78641
Justin
Job Details: 09/15/2021
Arrived on site to install previously diagnosed parts. I installed the new condenser fan and then tested the unit. The fan is now running as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Austin, TX 78744
Jacob
Job Details: 09/15/2021
Arrived onsite to replace parts. Replaced parts. Tested the top drawer. No issues at this time. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Pflugerville, TX 78660
Tommy
Job Details: 09/15/2021
Arrived onsite for previously diagnosed parts. Replaced door name plate handle and screws and tested unit is now operating as designed job completed.
We serviced a
KITCHENAID DRYER
Model KGYS750GT1
Near Austin, TX 78757
Scott
Job Details: 09/15/2021
"Arrived on site for dryer drum not turning . Found belt broken . Front glides broken and felt worn down .
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Cedar Park, TX 78613
Wesley
Job Details: 09/15/2021
Arrived onsite and found unit operating with failed adjusters. Replaced adjuster kit and corrected issue with the dispenser seal. All checks good.
We serviced a
MAYTAG DISHWASHER
Model MDB7959SHZ0
Near Austin, TX 78749
Kevin
Job Details: 09/15/2021
"Arrived on site replaced all parts diagnosed on previous visit upper rack is now operating properly, job complete"
We serviced a
WHIRLPOOL OVEN
Model RBD305PRS00
Near Leander, TX 78641
Jimmy J.
Job Details: 09/15/2021
"Arrived on site for SORT CIRCUITED IT--NEITHER OVEN IS WORKING, WONT TURN ON AND HEAT--THERE IS LIGHTS AND POWER AND THE TOP OVEN IS READING ERROR 'OPEN/CLOSE DOOR' ---TRIED RESETTING AND NOTHING HELPING. Placed in diagnostics and no error codes came on. Cycled oven to bake in both ovens and not heat. Display showed door. Gained access to junction and was getting 240. Tested relays and they were getting proper voltage. Tested board and it was faulty. Tested door latch and it too was faulty.
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Round Rock, TX 78681
David Z
Job Details: 09/15/2021
Arrived on site to diagnose washer that has a damaged strike. Found lower half had snapped off. Replaced strike with new and retested. Verified unit is working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Austin, TX 78727
Scott
Job Details: 09/15/2021
"Arrived on site for door not closing properly and or delayed start . Ran diagnostics got lock error code . Latch did clicke couple times before going in diagnostics. . Replaced latch , reran diagnostics all checked normal. Started couple,normal load cycles . All checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM8
Near Austin, TX 78732
Leonardo
Job Details: 09/15/2021
"Arrived on site for install of previously diagnosed parts. Installed new sensor and tested unit, working properly. Found that the original brackets were still there and un damaged, look good.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Waco, TX 76708
Jonathan M
Job Details: 09/15/2021
Arrived on site for a washing machine that won?t lock the lid. Inspected unit and work area. Customer advised that the strike broke when they were opening the lead after a cycle. Confirmed the customers complaint and replace the strike. Tested the unit several times in the unit is now working as designed. Call complete.
We serviced a
GE DISHWASHER
Model GDT655SMJE
Near Austin, TX 78731
David Z
Job Details: 09/15/2021
Arrived on site to diagnose dishwasher with issues starting. On arrival customer showed me the door had to be pushed hard and held closed to start. Found the latch wasnt maintaining a good grip / contact and door wasnt held. Replaced latch switch and retested. Verified with customer present it was easier to close and start. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Austin, TX 78757
Scott
Job Details: 09/15/2021
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near China Spring, TX 76633
Jonathan M
Job Details: 09/15/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced heater and tested the unit. The unit began to work as designed. Call complete.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Salado, TX 76571
Tyler
Job Details: 09/15/2021
"Arrived on site for washer leaking water. Upon arrival I found no errors in diagnostics but I did find unit goin into flood mode because I let valves were not fully shutting and allowing water to randomly leak into tub. After replacing valve and I reassembled and tested unit. Found no leaks, and inEt valve is fully closing as designed when unit is off. Call complete"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSS2
Near Johnson City, TX 78636
Brandon
Job Details: 09/15/2021
"Arrived on site for customer complaint of upper rack falling down, found broken wheel, I replaced adjuster kit, unit tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Canyon Lake, TX 78132
Noah D
Job Details: 09/15/2021
"Arrived on site to inspect unit for not closing normally due to ice buildup, upon inspection found the heating element around icemaker not working due to no voltage, fixed gasket, ordering control. Office to reschedule; ordrng 1 W11330971 (CONTROL) and 1 W10754348 (Heater)"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ03
Near Blanco, TX 78606
Brandon
Job Details: 09/15/2021
"Arrived on site for customer complaint of ice clumping, found leak at fill tube, called techline to report issue with the door. SR# 7729633908; ordrng 1 LW11026429 (Freezer door) and 1 Cnote (Office to reschedule)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Cedar Park, TX 78613
Jimmy J.
Job Details: 09/15/2021
Arrived on site for ICE/WATER DISPENSER NOT WORKING. Tested water dispenser and could not hear valve actuating. Removed water line from valve and cleared water line. Reattached water line to valve. Still no water from dispenser. Valve getting 120. Removed valve and installed new valve. Water dispensing as designed. No leaks detected. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS00
Near Austin, TX 78704
Luis
Job Details: 09/15/2021
"Arrived on site for not dispensing ice. Diagnosed icemaker cover housing not fully engaging light switch,installed spacer to top section of housing tested dispenser multiple times unit working as designed. ; used 1 Wpw10221048 (Spacer) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near McGregor, TX 76657
Jonathan M
Job Details: 09/15/2021
Arrived onsite for a washing machine that is not completing cycles. Inspected unit and work area. Placed an in-service diagnostics and found an F8 E1 (low/no water detected) error code. Tested the unit fill functions and found both valves working properly. Checked the drain pump and found the unit draining out water without siphoning water back in. Checked resistance on the water valves and found them within range. Checked water pressure at the wall and found a water pressure at 65 psi. Replaced main control and tested the unit. The unit ran as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Lago Vista, TX 78645
Justin
Job Details: 09/15/2021
"Arrived on site for a washing machine throwing error codes. Upon arrival the customer stated they recently had the dispenser motor changed, and that once the error codes are thrown the wash cycle stops. I put the unit into diagnostics mode and found stored error codes F3E1 for water level system error, F8E2 for dispenser system error, F6E3 for communication error to ACU, F8E1 for no water detected. I cleared the error codes. I then ran a diagnostics cycle and found once it started draining the F3E1 error would be thrown. I could not get the error to clear nor the unit to stop draining. I unplugged it and plugged it back in several times, and no change. I then gained access to the pressure hose and air trap. I found no debris, suds, or kink. I gained access to the control and found 5VDC going to the pressure sensor. Per tech sheet this indicates a faulty water level sensor. Ordering the pressure sensor and the office will reschedule. ; ordrng 1 WPW10448876 (Pressure Sensor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Round Rock, TX 78665
Lou
Job Details: 09/15/2021
"Arrived on site to inspect refrigerator temps. Upon further inspection, the customer advised that the unit isnt keeping temps. I pulled the unit out on my floor protector and attached my pressure gauges to the system and found the unit to have low refrigerant. I placed the unit in diagnostics and testes the unit in test 4. When the compressor came on, I found the access valve leaking refrigerant. Using my black light, I checked both evaporator apps and found no leaks. I found a ball of ice on the FC cap tube and removed it. I found the access valve stem, at the compressor, was not tight. I tightened the stem and I added R134a refrigerant and monitored pressures. Unit is holding pressures and both evaporators have good frost patterns. No water leaks observed during service, job completed."
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Killeen, TX 76542
Al
Job Details: 09/15/2021
"Arrived on site and inspected washer LF error code. Confirmed the complaint through diagnostics. R&R the valve, tested the unit and unit tested as designed. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Austin, TX 78748
Jacob
Job Details: 09/15/2021
"Arrived onsite for unit being locked and had an error for the level switch. Upon further inspection, made sure the hose was not clogged. Tested the unit in diagnostics and unit passed with no issues. No leaks at this time. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Kingsland, TX 78639
Kayman
Job Details: 09/15/2021
Arrived onsite for refrigerator with low or slow ice production. Upon arrival I contacted techline. I found the FC at -5 and the RC at 40 we ran test 29 and found the IM not reading on the Ui. Techline recommended replacing the ice maker. I replaced the IM and ran test 29 again. The test now showed correct leds for corresponding function. Techlines SR#7731754140. No leaks detected during time of service. Job complete.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Andice, TX 78628
Jonathan S
Job Details: 09/15/2021
Arrived on site to install previous diagnosed part. Removed failed blower wheel and installed new. Assembled unit and tested operation. All tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305EWH00
Near Leander, TX 78641
Jonathan S
Job Details: 09/15/2021
"Arrived on site for refrigerator control not responding. Inspected unit and work area. Found UI not responsive and lights staying light with door shut. Attempted to reprogram control and would not respond. Called Whirlpool tech support and spoke Andrew. Measured DC voltage to UI and found present. He stated to replace main control.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Hutto, TX 78634
Lou
Job Details: 09/15/2021
"Arrived on site to inspect dishwasher not working. Upon further inspection, I found the unit non-responsive. I checked the plug under the sink and found the unit unplugged and the water turned off. Plugged unit in and turned water on and tested the unit in diagnostics. Unit is operating as designed. Made recommendations for use and care as well as detergent and rinse aid use. No water leaks observed during service, job completed."
We serviced a
KITCHENAID OVEN
Model KODE500ESS05
Near Austin, TX 78750
David Z
Job Details: 09/15/2021
"Arrived on site to install motorized latch to resolve bad switch on lower oven door. Replaced lower oven latch and retested unit. Verified lights are off, and switch is making contact as designed. Call complete."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Georgetown, TX 78633
Jonathan S
Job Details: 09/15/2021
Arrived on site range to correct oven door. Removed door and reinstalled door. Tested door operation. All tested good.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Austin, TX 78759
David Z
Job Details: 09/15/2021
"Arrived on site to diagnose dryer with discoloration in the rear panel, and also concerns about not starting. Customer advised me that in certain spots the unit wont start. I advised the, that there are certain spots in the cycles that do not allow it to start, has to be set to the circle indicator in order to start. The discoloration was that was pointed out was on the vent / grill where the heating element pushes air. Advised customer that the discoloration is normal, and that this is the hottest spot in the dryer and can burn moisture and lint. No damage to unit, and this is cosmetic and will not harm anything. Unit working as designed, call complete."
We serviced a
WHIRLPOOL OVEN
Model MGR6775BDS19
Near Johnson City, TX 78636
Brandon
Job Details: 09/15/2021
"Arrived on site to replace upper and lower oven bake ignitors, after replacing, unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Granite Shoals, TX 78654
Kayman
Job Details: 09/15/2021
Arrived onsite for washer not spinning. Upon inspection I found no stored error codes. I lifted the unit and fund the belt had slipped off the pulley wheel. I re installed the belt and tested the unit. The unit is working as designed at this time and no leaks were detected during time of service. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Marble Falls, TX 78654
Cliff
Job Details: 09/15/2021
Arrived on site to diagnose a dishwasher that is not cycling properly. Found unit is tilted forward and not leveled properly. This is causing overflow switch to trip. Leveled unit and found all is working properly at this time. No leaks were found after service was performed.