Service History 115

We serviced a
GE REFRIGERATOR
Model GTS16DTHMRWW
Near Georgetown, TX 78633
Lou
Job Details: 05/20/2021
"Arrived on site to inspect refrigerator fan noises. Upon further inspection, the customer advised that the evap fan was making the same noises as before. I found the unit fan on and it was making the noise but more quiet than before. I removed and replaced the fan motor and adjusted the mount due to the fan rubbing on the evap cover and tested. Unit is operating as designed. No water connections to the unit, job completed."
We serviced a
KITCHENAID FREEZER
Model KBFO42FTX06
Near Buda, TX 78610
Robert
Job Details: 05/20/2021
Arrived on job to replace previously diagnosed parts. Found the door not closing properly icemaker is fine. For last repair I removed door and didn?t get it back on properly. Corrected placement of door.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Mustang Ridge, TX 78610
Kevin
Job Details: 05/20/2021
"Arrived on site and sound doors are not leveled. Freezer door is dragging inside, reset and leveled doors, took one picture after repair of doors level, job complete"
We serviced a
WHIRLPOOL RANGE
Model WMH32519HT
Near Austin, TX 78748
Leonardo
Job Details: 05/20/2021
Arrived on site to test unit for unit sparking. Test unit and found unit sparking due to rack inside unit when not double heating. Will need touch up paint and new rack. Office to reschedule. ; ordrng 1 W10803366 (Rack) and 1 Touchuppaint (Touch up paint)
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15PHZS0
Near Round Rock, TX 78681
Jimmy J.
Job Details: 05/19/2021
"Arrived on site for IM not producing ice. Placed in diagnostics and found pump was faulty. No water was getting sent to the evaporator to start ice sheet production. Also found harness had green corrosion covering pins. Ordering harness and will return with all parts just in case. Pump was on hand, but harness needs to be ordered. Once pump and harness are replaced ice maker should run as designed. ; ordrng 1 WPW10485955 (Harness)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Leander, TX 78641
David S
Job Details: 05/19/2021
Arrived on site to replace spark module on previously diagnosed range. Found that the spark module was not working when tested so we replaced it and now the unit is operating as designed. Job complete.
We serviced a
WHIRLPOOL RANGE
Model W5CE3024XB00
Near Austin, TX 78738
Leonardo
Job Details: 05/19/2021
"Arrived on site to test unit for right front burner staying on high. Test unit and found and switch, replaced switch job complete unit working correctly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS00
Near Austin, TX 78751
Jacob
Job Details: 05/19/2021
Arrived onsite to replace both paddles to the unit.Ordered another paddle. Office to reschedule ; ordrng 1 WPW10346924 (pad)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Austin, TX 78717
David S
Job Details: 05/19/2021
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS02
Near Austin, TX 78738
Robert
Job Details: 05/19/2021
Arrived on job to replace previously diagnosed parts. After replacement test operation. Ran test for icemaker and no codes and it did harvest. If no ice continues order valve.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Clifton, TX 76634
Jonathan
Job Details: 05/19/2021
Arrived on site for a dishwasher that is not drying dishes. Inspected unit and work area. The customer advised that the unit does heat and it does get hot but that the dishes remain wet at the end of the cycle. Ran the unit through diagnostics and did not find any stored error codes. Ran the unit through an auto test and the unit ran as designed. I did notice the customer was not using rinse aid and she was just wanting to know how she could get the unit to dry better. Went over user care guide and tips on how she can get a better dry. Unit is working as designed. Call complete.
We serviced a
JENN-AIR OVEN
Model JJW2830DS01
Near Leander, TX 78641
Lou
Job Details: 05/19/2021
"Arrived on site to inspect wall oven error codes. Upon further inspection, I found the display showing error code F2E1. I attempted to place in diagnostics and it failed. I cycled the power off at the breaker for 1 minute then cycled it back on and placed the unit in diagnostics. Checked error codes and only found F2E1. Cleared the code and tested the components. Unit is operating as designed and did not show the error code again after testing.
We serviced a
KITCHENAID OVEN
Model KODE500ESS05
Near Austin, TX 78717
David S
Job Details: 05/19/2021
"Arrived on site to diagnose inner glass shattered in the upper oven door, customer instructed us that one day he was just cooking in normal operation and the glass shattered, no self clean. Removed the door and vacuumed the unit for glass, and then opened the door itself to vacuum the remaining loose glass, replaced the inner glass and now the unit is functioning as designed. Job complete."
We serviced a
KITCHENAID COOKTOP
Model KGCS166GSS05
Near Austin, TX 78737
Brandon
Job Details: 05/19/2021
"Arrived on site for customer complaint of unit giving off orange flames, found all burner heads were clogged and needed a deep cleaning, I cleaned off one of the burner heads to show customer the difference when we have the proper air to gas ratio, but all burner heads need to be cleaned. Instructed customer to clean unit, everything passed function test. ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS970CIDM00
Near Manor, TX 78653
Matthew
Job Details: 05/19/2021
Arrived onsite for refrigerator evaporator frosting over. Upon inspection found evaporator cover frozen over. To avoid risk of damaging parts and components unit will have to be manually defrosted 24-48 hrs prior to visit. Office to reschedule as soon as possible and remind customer to unplug unit prior to visit. Bringing back all prescreened parts. ; O-emld tckt
We serviced a
MAYTAG WASHER
Model MHWE201YW00
Near Round Rock, TX 78681
Jimmy J.
Job Details: 05/19/2021
Arrived on site for LEAKING WATER (FILLED A 2 GALLON BUCKET ABOUT 1/3)- CANT TELL WHERE ITS COMING FROM. Inspected bellow and no tears were found. Placed in diagnostics and LF and F9E1 codes came on. Pressure switch was not kinked and working as designed. Placed in diagnostics and ran auto cycle several times and no leaks detected. Pump draining as designed. Removed pump filter and found debris and a lot of sludge inside. Used customers sink to clean out. Ran diagnostics another two times and still no leaks detected. Customer confirmed they were using more than a tablespoon of detergent when washing clothes. Most likely over sudsing occurred causing the washer to overfill and leak onto the floor. Job completed.
We serviced a
GE REFRIGERATOR
Model PYE22KSKOSS
Near Austin, TX 78729
Justin
Job Details: 05/19/2021
arrived on site to install previously diagnosed parts. I installed the new door switch and then tested the unit. The new switch is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Kingsland, TX 78639
Cliff
Job Details: 05/19/2021
Arrived on site to diagnose a refrigerator that is making unusual noise. Found water valve buzzing loudly during im fill. Replaced valve and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
KENMORE WASHER
Model 110.477897
Near Austin, TX 78727
Scott
Job Details: 05/19/2021
"Arrived on site ,replaced valve and flow meter . Tested unit all checked normal. No water leaks detected at time of service. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSO48FTX18
Near Austin, TX 78733
Kevin
Job Details: 05/19/2021
"Arrived on site and replaced control box and display is correct, took one picture. Replaced valve and water filter housing and cycled Icemaker when Icemaker calls for water it fills properly, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FZDM07
Near Austin, TX 78748
Luis
Job Details: 05/19/2021
"Arrived on site for leveling issue. Found back left corner of cabinet and pan damaged,wheel base not making contact with floor,appears unit was dropped uploaded pictures.
We serviced a
MAYTAG MICROWAVE
Model MMV6190FZ1
Near Austin, TX 78758
Scott
Job Details: 05/19/2021
"Arrived on site , replaced microwave door . Replaced upper switches . Tested unit . All checked normal. Preheated cup of water to spec. Job complete ."
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Austin, TX 78738
Leonardo
Job Details: 05/19/2021
Arrived on site to test unit for upper rack falling. Found adjusters broken. Replaced adjusters.Test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB2
Near Jarrell, TX 76537
Kayman
Job Details: 05/19/2021
Arrived onsite for range showing errors. Upon inspection I found the suspected errors stored in the system. After confirming correct voltage at the terminal block and As per the techsheet I replaced the main control and tested the unit. The unit is working as designed at this time. Job complete
We serviced a
KITCHENAID OVEN
Model KEBK101BSS01
Near Lakeway, TX 78734
Robert
Job Details: 05/19/2021
Arrived on job for complaints of no power. Found fuse open. After replacement test operation. Oven working properly.
We serviced a
WHIRLPOOL OVEN
Model WFC150M0JB0
Near Manor, TX 78653
Matthew
Job Details: 05/19/2021
Arrived onsite to replace previously diagnosed parts. Replaced main wire harness. Customer will have power cord replaced. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Austin, TX 78746
Luis
Job Details: 05/19/2021
"Arrived on site for no lights. Diagnosed defective led modules,replaced both led controls in freezer and fresh food section,powered unit on all leds working as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS0
Near Liberty Hill, TX 78642
Tommy
Job Details: 05/19/2021
Arrived onsite for dishwasher element having melted plastic. Upon arrival found unit element damaged.Replaced element and tested. Unit is now operating as designed.
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Austin, TX 78745
Kevin
Job Details: 05/19/2021
"Arrived on site and set washer into a diagnostic cycle and found no saved error codes, ran automatic test cycle and it passed properly. Checked for error codes again and still nothing. Ran automatic test again and no excessive noise. While speaking with techline washer is sitting idle and heard noise. Techline was able to hear noise over phone as well. It is coming from actuator, no power should be being sent to actuator. Control board has already been replaced on a previous visit. Customer says they have had washer on a dedicated circuit with recent electrical work. Replaced actuator using it from another call, ran automatic test cycle again, job complete 7730520415"
We serviced a
MAYTAG DRYER
Model MED5500FW1
Near Marble Falls, TX 78654
Cliff
Job Details: 05/19/2021
Unit needs ui but part sent today is just the housing. Reordering correct part and office to set return appointment with am request.; ordrng 1 W10916688 (Ui)
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Leander, TX 78641
Lou
Job Details: 05/19/2021
"Arrived on site to inspect washer walking during spin cycle. Upon further inspection, I found the four shipping bolts still installed. I removed the shipping bolts and tested the unit and it is operating as designed with no leaks. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Georgetown, TX 78626
Kayman
Job Details: 05/19/2021
Arrived onsite for range not enough and issues with cooling. Upon inspection I tested the sensor and found it slightly out of range. I replaced the sensor and ran a bake cycle. After calibrating I found the unit at 46 degrees over temp. I adjusted it down 30 degrees and advised the customer about the manufacturers specifications on temperature offsets. The unit is working as designed at this time and no gas leaks were detected during time of service. Job complete.
We serviced a
KITCHENAID RANGE
Model KGSK901SSS00
Near Georgetown, TX 78633
Tommy
Job Details: 05/19/2021
"Arrived onsite for range not igniting. Upon arrival found unit bake element visibly failed, also found broil element. Out of position and slightly damaged. Office to reschedule upon receiving.; ordrng 1 WP9760229 (Bake igniter) and 1 WP8054129 (Broil igniter)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS03
Near Lakeway, TX 78734
Luis
Job Details: 05/19/2021
"Arrived on site for clicking noise. Diagnosed noise is from warning label on power cord hitting refrigerator metal liner,adjusted cord noise no longer present
We serviced a
KITCHENAID DISHWASHER
Model KDPM354GPS0
Near Austin, TX 78727
Justin
Job Details: 05/19/2021
"Arrived on site for a dishwasher not cleaning dishes nor dissolving pods. I put the unit into diagnostics mode and found stored error codes F6E1 for no or low water level, F7E2 for heater stuck on, and F5E1 door switch or door stuck open issue. I ran a test cycle on the unit and found the pump not turning for roughly 60 seconds after fill. Then when on it sounded weak. I gained access to the control and ran a diagnostics cycle. I found 120V to the motor the entire time. This indicates a bad wash motor.. I installed the new sump and motor and then ran a test cycle again. I found the sump and motor not responding at all now. I checked voltage to the motor at the motor and found 120V. This indicates a faulty sump installed. I am ordering a new sump and motor and scheduled to return
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ1
Near Marble Falls, TX 78654
Cliff
Job Details: 05/19/2021
Arrived on site to diagnose a range that is not baking properly. Found temperature too low and adjusted calibration offset. All is working properly at this time.
We serviced a
MAYTAG WASHER
Model MHW8200FW0
Near Leander, TX 78645
Lou
Job Details: 05/19/2021
"Arrived on site to inspect washer display issues. Upon further inspection, turned the unit on and it turned itself off. Placed in diagnostics showing error code F3E1. Cleared the code and continued with testing. Unit operated as designed. At the end of testing when the unit was turned off, it turned itself on and the signal began to beep several times and the display numbers were jumping.
We serviced a
WHIRLPOOL DRYER
Model MED6630HC0
Near Pflugerville, TX 78660
Wesley
Job Details: 05/19/2021
Arrived onsite and found console is failed. Ordering console to repair. Control is energized but console is unresponsive.; ordrng 1 W11316915 (Console)
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Georgetown, TX 78633
Jonathan
Job Details: 05/19/2021
Arrived on site for range not keeping correct time. Inspected unit and work area. Removed control and installed new. Tested operation and set clock. All tested good.
We serviced a
KITCHENAID OVEN
Model KOSE500ESS04
Near Austin, TX 78739
Leonardo
Job Details: 05/19/2021
Arrived on site to test unit for oven not cooling. Test unit and found cooling fan not coming on. Test unit and found cooling fan wire had gotten stuck on blades. Secure blades test unit and unit test good job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KSFS25FKBL01
Near Austin, TX 78759
David
Job Details: 05/19/2021
"Arrived on site to follow up on auger motor not working. Replaced auger motor with new and tested. Found unit is just groaning from the motor likely indicating a bad out of the box motor. Tested unit in crushed vs cubed and found no operation at all, also showing failed UI or wiring.
We serviced a
WHIRLPOOL OVEN
Model KEMS379BWH00
Near Austin, TX 78729
Justin
Job Details: 05/19/2021
"Arrived on site for a wall oven not preheating properly. Upon arrival the customer stated the temp wasnt accurate with her thermostat. I advised her on how using those thermostats are not very accurate and the fluctuation of the ovens. I preheated the wall oven and found the average temp at 335.75?F, I calibrated the temp 20?F up. The unit is working as designed. Call complete."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLRSF266JW1
Near Cedar Park, TX 78613
David S
Job Details: 05/19/2021
"Arrived on site to diagnose water leaking out of the bottom of freezer, customer informed us that the bottom of the freezer compartment always freezes and water leaks out of the bottom of the door, we found a block of ice at the bottom of the freezer blocking off the fill tube causing more ice to continuously form. We steamed the ice block out and we steamed out the drain tube completely, the drain is now clear of ice build up and any blockages.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Austin, TX 78745
Kevin
Job Details: 05/19/2021
"Arrived on site and inspected dryer and found no incoming power and installation provided by a retailer has not installed power cord properly, took one picture. Homeowner was getting shocked when using Dryer. Found breaker is tripped and after correcting power cord and resetting it dryer is running normally, job complete"
We serviced a
GE DRYER
Model GTDP280GD5WW
Near Georgetown, TX 78628
Tommy
Job Details: 05/19/2021
Arrived onsite for dryer not drying. Upon arrival found unit would turn and spin but would not heat. Pulled unit top and found unit drum thermostat was Open as well as igniter was damaged.
We serviced a
GE RANGE
Model JBS55WK4WW
Near Georgetown, TX 78628
Tommy
Job Details: 05/19/2021
Arrived onsite for range bake element not heating correctly. Upon arrival found unit bake element with no continuity. Unit is now operating as designed.Job Completed.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Leander, TX 78641
Tommy
Job Details: 05/19/2021
"Arrived onsite for microwave not heating and having F1E6 error code. Upon arrival replaced unit Mag and inverter, found unit would start but was making clicking sound coming from where sensor is in mag, ordering sensor, control interlocks JIC. Tested interlocks and found they were operating as designed but ordering JIC. Also ordering ACU rolling procedure on F"
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Round Rock, TX 78664
Wesley
Job Details: 05/19/2021
Sr 7730793788. Arrived onsite and called techline for dryer short cycling on sensor dry cycles. Cleaned sensor bars and advised customer on cleaning sensor bars as they use dryer sheets. Also techline advised adjusting dryness level setting. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Austin, TX 78744
Leonardo
Job Details: 05/19/2021
Arrived on site to test unit for damaged panel and door handle. Replaced panel and door handle test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDPE234GPS0
Near Pflugerville, TX 78660
Wesley
Job Details: 05/19/2021
Arrived on site and found utensil cap stuck under float switch. Removed cap causing no fill symptom. Unit is now operating as designed. Advised customer on repair. All checks good.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Kyle, TX 78640
Leonardo
Job Details: 05/19/2021
Arrived on site to replace control board. Replaced board test unit and unit test good job complete. All functions working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS965CIAM01
Near Georgetown, TX 78633
Jonathan
Job Details: 05/19/2021
"Arrived on site for refrigerator not dispensing water. Inspected unit and work area. Tested water dispenser with filter in housing, found no water. Tested without filter and found dispensing water. Found water filter housing defective. Removed failed filter housing and installed new. Estes dispenser operation and calibrated automatic dispenser. All tested good, no water leaks detected.
We serviced a
MAYTAG DRYER
Model MED5500FW
Near Georgetown, TX 78626
Jimmy J.
Job Details: 05/19/2021
Arrived on site to install previously diagnosed part. Removed belt and installed new belt. Ran dryer and it is heating as designed. Job completed.
We serviced a
WHIRLPOOL COOKTOP
Model SCS3017RB01
Near Kyle, TX 78640
Leonardo
Job Details: 05/19/2021
"Arrived on site to test unit for unit sparking. Found harness sparking and smoking. Will need new harness, couldnt remove burner heads due to screws being rusted. Will need all screws and burner heads and all orifice holders. Office to reschedule 2 hour job ; ordrng 2 WPW10406243 (Burner head)s and 2 WPW10406797 (Burner head)s and 2 WPW10406283 (Burner head)s and 2 WPW10128450 (Orifice holder)s and 2 WPW10128451 (Orifice holder)s and 2 WPW10128449 (Orifice holder)s and 8 Partresearch (Screws)s and 1 2hours (2 hours)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104DSS5
Near Austin, TX 78733
Kevin
Job Details: 05/19/2021
"Arrived on site and found customer has started a normal cycle and it has been running for approximately 15 minutes, customer says after 20-30 minutes of normal operation dishwasher stops and its idle for the remainder of wash cycle, drains refills, eventually drains and dries. Although wash motor is running for a while Dishes do not wash properly. Spoke with techline and set washer into a diagnostic cycle, 4/3 wash motor not running , 7/1 power off to heating element. Reported what was happening during diagnostic cycle to techline, 7730799566 dishwasher will complete a diagnostic cycle normally without incident, tech line recommend bringing back control board and harness if needed, will also bring backwash motor even though it has already been replaced; ordrng 1 W10902005 (Control) and 1 W10834763 (Harness) and 1 W10917110 (Wash motor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS02
Near Austin, TX 78704
Jacob
Job Details: 05/19/2021
Arrived onsite for unit not cooling well in the refrigerator. Ran through diagnostics and found that a thermistor was out of range. The unit was set to 34 degrees prior to arrival. Got temperature in the mid 40?s. Need to return with kit RC. Also gonna bring back control just incase. Office to reschedule
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Georgetown, TX 78628
Tommy
Job Details: 05/19/2021
"Arrived onsite for refrigerator not cooling. Upon arrival found unit rc evap was frozen over heavily. Let customer know unit will needed to be defrosted, left drawers out so customer had easy access to towel out any standing water. Office to reschedule upon receiving parts. ; ordrng 1 W11256332 (Cover) and 1 WPW10389152 (Fan support) and 1 WPW10389152 (Pan drain) and 1 WPW10248595 (Damper)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near New Braunfels, TX 78132
Noah D
Job Details: 05/19/2021
"Arrived on site to inspect unit for not opening correctly, upon inspection found the units friction pad had been cut, replaced friction pad and tested. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Austin, TX 78747
Robert
Job Details: 05/19/2021
Arrived on job for complaints of power cord damage. Replaced power cord harness. After replacement test operation. No leaks detected at time of service
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near New Braunfels, TX 78132
Andrew
Job Details: 05/19/2021
"Arrived on site to test unit for ice build up on bottom of RC. Found drain line was obstructed and frozen. Found drip pan was bowed in center. Found 1/4? gap all around evap housing. Ice was forming behind evap housing. Cleared drain, pushed housing as far back as possible and replaced drain pan. Caulked all around evap housing to prevent air leaks. No leaks detected. Job complete."
We serviced a
MAYTAG WASHER
Model MHW8630HC0
Near Kingsland, TX 78639
Cliff
Job Details: 05/19/2021
Arrived on site to diagnose a washer that is leaking. Found evidence of dispenser leaking and it will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W11465557 (Dispenser)
We serviced a
JENN-AIR MICROWAVE
Model JMW2430IL02
Near Canyon Lake, TX 78133
Andrew
Job Details: 05/19/2021
"Arrived on site to test unit for error code f2e1 stuck button error code. Cycled power to unit and operation returned to normal till unit reached 200 degrees then error code popped up again. Replaced console, tested unit, unit works good. Job complete."
We serviced a
MAYTAG WASHER
Model LAT9406AAM
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 05/19/2021
Arrived on site to diagnose a washer that leaked on previous cycle. Fully inspected unit and found no leaks or failures at this time. Customer informed me they doubled the soap on the cycle in question. I advised the excess soap most likely caused an oversuds condition. No further repairs needed and no leaks were found at time of service.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Austin, TX 78738
Leonardo
Job Details: 05/19/2021
Arrived on site to replace sump and motor. Replaced sump and motor test unit and found console not coming on. Will order new console and control board. Office to reschedule. ; ordrng 1 W10803367 (Console) and 1 W11368631 (Control board)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS06
Near Austin, TX 78702
Jacob
Job Details: 05/19/2021
Arrived onsite for unit not have any power. Tested unit. Unit was not powering on. Upon further inspection. Found that the control needed to be replaced. Replaced control. Tested unit. Unit tested good. No issues at this time. Job complete
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TS0
Near Lampasas, TX 76550
Tyler
Job Details: 05/19/2021
Arrived on for refrigerator needing diagnosed sealed system. Upon arrival I was able to find the dryer installed by previous company had leaked and cause oil and refrigerant from compressor to drain out. I then installed new uv dryer as well as a compressor and access valve. I then pulled a vacuum for 20 minutes to ensure all contaminates were evacuated from evap coil. After verifying unit could hold vacuum. I recharged unit with 5.5 oz of refrigerant and verified after 20 minutes of run time that unit was giving stable pressure reading of 130 high side and 0 low side. Unit showed eleven frost on evap coil. Informed customer to give unit 24 hrs to cool. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHB03
Near Jarrell, TX 76537
Kayman
Job Details: 05/19/2021
Arrived onsite for refrigerator with magnet falling up of door gasket. Upon arrival I found the magnet had fallen out of the gasket completely on the right side of the RC. I heat formed and replaced the gasket. I advised the Customer not to open that side for at least 2 hours to ensure a good fit. No leaks of any kind detected during time of service and the gasket is sealing as designed. Job complete.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Lakeway, TX 78734
Robert
Job Details: 05/19/2021
Arrived on job for complaints of burner flames too high. Adjusted all flames to lower settings.
We serviced a
WHIRLPOOL COOKTOP
Model WCE55US0HS01
Near Temple, TX 76504
Kayman
Job Details: 05/19/2021
Arrived onsite for cooktop with damaged trim. Upon arrival I confirmed the obvious damage to the front trim. I tested the unit and it is working as designed at this time. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB2
Near Pflugerville, TX 78660
Wesley
Job Details: 05/19/2021
Arrived onsite and found unit fill valve leaking into tub. Replaced fill valve. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Pflugerville, TX 78660
Wesley
Job Details: 05/19/2021
"Arrived onsite and replaced Evap harness and thermistor. Unit is now operating as designed. Advised customer on repair, all checks good."
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Leander, TX 78645
Lou
Job Details: 05/19/2021
"Arrived on site to inspect washer noises during wash cycles. Upon further inspection, the customer advised that the unit makes a grinding noise. I tilted the unit back and found a large amount of gearcase oil on the pulley shield, actuator, belt, cam, and motor. I am ordering the gearcase, & belt and will return with all prescreened parts. Recommended that the customer not use the unit until I could return to repair as it could potentially begin to leak water. No water leaks observed during service. ; ordrng 1 W11423758 (Gearcase) and 1 W11239857 (Belt)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Austin, TX 78727
Justin
Job Details: 05/19/2021
Arrived on site for a dishwasher with an unresponsive UI. Upon further inspection I found the unit hardwired in the wall. I also found a sign of major leakage under the sink and advised the customer on this (pics in quick-pic). There was still some standing water under the sink. I checked voltage at the terminal block and found none. Just to be safe I also checked voltage at the control and found none. I advised the customer of my findings. I let her know she may want to reach out to an electrician and plumber.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Pflugerville, TX 78660
Wesley
Job Details: 05/19/2021
Arrived onsite and replaced front large burner heads. Unit is now operating as designed. Advised customer on repair and on use and care options.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPBC2277RF3
Near Austin, TX 78704
Luis
Job Details: 05/19/2021
Arrived on site for no ice. Called tech support ran diagnostics with tech support per tech support will need air handler kit #5303918784; ordrng 1 5303918784 (Housing kit)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBS0
Near Whitney, TX 76692
Jonathan
Job Details: 05/19/2021
Arrived on site for a dishwasher that?s not heating. Inspected unit and work area. The customer advised that shed run two or three loads were the unit was not drying her dishes and then she tested it again yesterday and advised that the unit did dry her dishes. She still one of the unit checked out just in case. I ran the unit through diagnostic mode and found no stored error codes. Ran it through an auto test in the unit ran as designed. I did notice the customer is not using rinse aid and went over some tips to give her her best dry on her dishes. Unit is working as designed. Call complete.
We serviced a
GE REFRIGERATOR
Model ZISS420DRCS
Near The Hills, TX 78738
Luis
Job Details: 05/19/2021
"Arrived on site for cooling and noise complaint. At time of visit unit cooling correctly,checked temps in freezer and fresh food with meter,temps reading 0? and 38? fans working correctly no odd noise from fans or compressor compartment,checked drain pan no ice build up in pan or side walls in freezer. Unit working correctly at time of visit,advised customer to defrost unit 24hrs incase ice build up in return vent."
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH00
Near Cedar Park, TX 78613
Jimmy J.
Job Details: 05/19/2021
Arrived on site to pick up data logger. Removed from fridge/freezer. Job completed
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Blanco, TX 78606
Brandon
Job Details: 05/19/2021
"Arrived on site for customer complaint of unit not washing and making a knocking sound, found failed actuator, I replaced actuator, ran calibration cycle, unit tested good."
We serviced a
KENMORE COOKTOP
Model 790.4412321
Near Lakeway, TX 78734
Robert
Job Details: 05/19/2021
Arrived on job for complaints of two left burners not working. Found the switches are bad not sending power. ; ordrng 1 318191000 (sub 903097-9050) and 1 318531500 (switch)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569YEM0
Near Lakeway, TX 78734
Robert
Job Details: 05/19/2021
Arrived on job for complaints of leaks. Found the hose from valve to icemaker damaged. After replacement test operation all functions working properly.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near New Braunfels, TX 78132
Andrew
Job Details: 05/19/2021
"Arrived on site to test unit for not washing properly. Found actuator is not connected to splutch preventing unit from shifting into agitate. Recommend replacing splutch kit, actuator, and drive belt. Office to reschedule.; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11239857 (belt)"
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near New Braunfels, TX 78130
Noah D
Job Details: 05/19/2021
"Arrived on site to inspect unit for not sealing correctly. Upon inspection found the unit had a torn seal causing issues, replaced seal and glued to door. Instructed customer to let the seal cure for a couple hours before use. Complete"
We serviced a
MAYTAG FREEZER
Model MQF2056TEW02
Near Spring Branch, TX 78070
Andrew
Job Details: 05/19/2021
"Arrived on site to test unit for not defrosting. Found bad defrost timer and heating element with tstat. Replaced parts, tested unit, element now operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Round Rock, TX 78664
Wesley
Job Details: 05/19/2021
Arrived onsite and installed freezer ice maker valve . All checks good. Unit is now operating as designed.
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FXSS4
Near Austin, TX 78759
Scott
Job Details: 05/19/2021
"Arrived on site for dead dishwasher . Getting correct voltage to control,and UI . Found UI failing due to stuck key pad . Replaced UI tested unit all checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Austin, TX 78717
David S
Job Details: 05/19/2021
"Arrived on site to diagnose washer making loud noises durning wash cycle. Customer informed us that when the unit is under load and is spinning the unit makes a loud squealing noise consistently, tested the unit in service diagnostics and the unit tested fine but was not under any load, removed cover underneath and the cam and found gearcase oil, replaced the gearcase and tested the unit in diagnostics and found that the unit is now operating as designed. Job complete."
We serviced a
KITCHENAID FREEZER
Model KRMF706ESS01
Near Leander, TX 78641
Lou
Job Details: 05/19/2021
"Arrived on site to inspect refrigerator with water under the deli drawers. Upon further inspection, I found water under the deli drawers and a small amount of ice in the RC evaporator pan. I disassembled the RC section and removed the ice & water and found the drain was clogged. Pulled the unit out and removed the drain tube and cleaned it out finding a small amount of debris inside. Using my steamer, I blew out the drain and reinstalled the drain tube and sealed it with silicone. I found the thermistor in the wrong position. Removed it and repositioned it to the suction line. Secured it with foil tape & ziptie. Found a gap at the back of the evaporator housing and sealed it with permagum. Cleaned alps remaining water from the RC section and reassembled. Tested unit and it is operating as designed. No water leaks observed at the end of service, job completed."
We serviced a
WHIRLPOOL OVEN
Model KEBS208SSS04
Near Austin, TX 78732
David
Job Details: 05/19/2021
Arrived on site to install previously diagnosed parts to resolve bake element not functioning and buzzing coming from control. Replaced hidden bake element and control. Tested unit and found upper oven good. Buzzing still persisted past control replacement. The buzzing runs when the unit is in diagnostic or lower oven is used. Talked to SW and found only items besides the control that can make noise behind UI is the transformer or relays. Ordering transformer and relays. Office to schedule when items arrive. ; ordrng 2 WP9752759 (Relay)s and 1 W10111628 (Transformer) and 1 WPW10312205 (User Interface)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Austin, TX 78702
Jacob
Job Details: 05/19/2021
Arrived onsite for unit flipping the breaker. Put unit in diagnostics and got F8E2 drain motor electrical issue or possibly the control. Ran unit through diagnostics 2 times. Unit did not shut off. Customer did say that the Island that the unit is connected too also has some of the the other plugs flipping the breakers when not in use. Gonna get an electrician to check the breaker and possibly a wiring issue first. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Georgetown, TX 78633
Jonathan
Job Details: 05/19/2021
Arrived on site for front left burner not igniting. Inspected burner and burner cap. Tested operation and found not igniting. Switch burner caps with right burner and tested operation. Found failed burner head. Removed Run her head and install new tested operation and found burner working as designed. Spoke with customer on use your carrier got an operation.
We serviced a
MAYTAG OVEN
Model MEW9627DS02
Near Austin, TX 78724
Matthew
Job Details: 05/19/2021
"Arrived onsite for double wall oven, upper oven getting to hot. Upon inspection found upper oven with runaway temperatures. Tested unit at 350 degrees and exceeded 500 degrees. Unit also did not seem to want to power down. Canceled oven and did not seem to cool. Instructed customer not to use and cut off power from electrical breaker. Will need to have main control on hand W10841979.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW04
Near Kyle, TX 78640
Kevin
Job Details: 05/19/2021
"Arrived on site and found freezer is unplugged, reconnected to power and observed it for 20 minutes took 1 pic and sent it to CS, and LM a sealed system repair will be needed.; ordrng 1 W10858281 (Evaporator) and 1 W10143759 (Dye drier) and 1 W10507884 (Compressor) and 1 8201786 (Start device kit) and 1 Wpsav4 (Stub)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Austin, TX 78739
Brandon
Job Details: 05/19/2021
"Arrived on site for customer complaint of noise issue, found rattling noise coming from rear, I adjusted the rear compressor plate/cover and leveled the unit, tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM03
Near Georgetown, TX 78626
Jimmy J.
Job Details: 05/19/2021
Arrived on site for The Door handle keeps coming off and won't stay on. Found handle was loose and wouldnt tighten down flush with set screw(s). Removed handle and installed new handle. Handle now sits flush. Had customer confirm the new handle installed properly and was acceptable. Customer was satisfied with new handle. Job completed.
We serviced a
WHIRLPOOL RANGE
Model WGE555S0BS02
Near New Braunfels, TX 78130
Andrew
Job Details: 05/19/2021
"Arrived on site to replace infinite switch from previous diagnosis. Replaced switch, tested unit, unit works good. Found knob(part#WPW10437088)was cracked internally.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH76719CS2
Near Kyle, TX 78640
Leonardo
Job Details: 05/19/2021
Arrived on site to replace door. Replaced door test unit and new door had no display no buttons working. As soon as I put the old door back the display works correctly. Will order new doors office to reschedule. ordrng 2 W10860351 (Door)s
We serviced a
WHIRLPOOL WASHER
Model WTW4850XQ0
Near Johnson City, TX 78636
Brandon
Job Details: 05/19/2021
"Arrived on site for customer complaint of loud noise during some cycles, found tub ring was broken almost all the way around and rubbing on the basket as it turned, customer opted to just remove the tub ring without replacing it,
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS00
Near Leander, TX 78641
Lou
Job Details: 05/19/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the unit not cooling and needing a sealed system repair, I removed and replaced the compressor, access valve, UV drier, and replaced a lokring with a sleeve. Vacuumed the system and unit held pressures. Installed 5.75oz of R134a refrigerant and monitored pressures. Tested unit in diagnostics in test #4 and unit held pressures and both evaporators had good frost patterns. No water leaks observed during service, job completed."
We serviced a
ELECTROLUX DRYER
Model EIMED60JIW0
Near Lampasas, TX 76550
Tyler
Job Details: 05/19/2021
Arrived on site for dryer with a broken moister sensor bar. Upon arrival confirmed old sensor had broken from mounted bulk head. I then replaced moister sensor bar and reassembled and tested dryer. Found unit fully functioning and heating as designed. Call complete