Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8722 customer reviews

Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW560CHW0 Arrived onsite and found unit to be leaking from door gasket due to pet hair. Cleaned and advised customer on cause. All checks good. Unit is now operating as designed.

Near Guadalupe St, Austin, TX 78701
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL KSSS42QDW00 Arrived on site to diagnose a refrigerator with a leaking water dispenser. Found dispenser line not fully sealed at valve. Resealed line and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Elf Trail, Belton, TX 76513
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRMF706ESS01 "arrived on site to inspect refrigerator RC section with condensation building up on ceiling and door and pooling below. Upon further inspection, I tested temps in the FC=10 & RC=42 degrees. I found ice built up at the back of the ice maker housing at the back wall and condensation on the underside of the housing. Also found where water was pooling under the crisper drawers. When I removed the fascia, I found where the ice maker housing was not pushed back all the way as the portholes at the opening of the ice maker housing weren’t visible. I removed the housing and removed and replaced the adaptor and placed perigum in the gaps where the adaptor and housing meet. When I placed the housing back into place, I was able to push the housing back and see the portholes and mounted tightly. Also was able to get the ice chute gasket adjusted so it doesn’t crimp when closing the left RC door. I checked the FC door gasket and found it to be sealing properly.I

Near Nantucket Cove, Leander, TX 78645
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite and replaced broken glass. All checks good. Unit is now operating as designed.

Near Guadalupe St, Austin, TX 78701
Wesley P.

Wesley P.

RANGE WHIRLPOOL WEG515S0FS2 Arrived onsite and installed control panel to repair scratch. All checks good. Unit is now cosmetically correct.

Near Guadalupe St, Austin, TX 78701
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRT318FZDB05 "Arrived on site and inspected refrigerator didn’t find any excessive noise, inspected compressor and evap fan and didn’t find any issues. Didn’t find any frost buildup or condensation. Couldn’t duplicate customer experience, refrigerator doesn’t have any water connections, job complete"

Near Circle Dr, Austin, TX 78736
Kevin B.

Kevin B.

DRYER WHIRLPOOL WGD5620HW0 Arrived on site and inspected dryer and found it is rattling again, previous repair recommended by service pointer W11378591A lasted for a month. Re-did,doubled up sound pads in between motor mount and base of dryer, reported to tech line customer experiencing the same problem. 7727598377"

Near Rugged Earth Dr, Austin, TX 78737
Andy  B.

Andy B.

RANGE WHIRLPOOL WFE505W0JS0 Arrived on site for range console damage. Inspected unit and found damaged console. Removed failed part and replaced with new. Tested unit and all operations are normal. Job complete.

Near N Lamar Blvd, Austin, TX 78752
David S.

David S.

REFRIGERATOR WHIRLPOOL WRS571CIHW01 "Arrived on site for fridge being out of temp. Did a temp test on the freezer and it showed 0 degrees, temp started to go up, because the system went into a defrost. Checked all sensors and settings. Everything checked good, I did change defrost from adapts defrost to basic. Unit is operating as designed. Job complete."

Near Amen Corner Rd, Pflugerville, TX 78660
Noah D.

Noah D.

OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site to inspect oven for console non cooperation, upon inspection found the oven working to specs but customer stated that the touch panel will reset itself intermittently, ordering console, office to reschedule ; ordrng 1 W11107237 (CONSOLE )"

Near Las Fontanasa, Canyon Lake, TX 78132
Clif L.

Clif L.

DRYER WHIRLPOOL WED8200YW0 Arrived on site to diagnose a dryer that will not turn on. Tested unit and found open thermal fuse preventing power from reaching motor or heater. Replaced thermal fuse and tested unit. Found all is functioning properly at this time. Also verified proper airflow through unit.

Near W Amity Rd, Salado, TX 76571
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to install previously diagnosed housing, fitting and heater. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service."

Near Robin Rd, Elgin, TX 78621
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite and replaced door. Unit is now cosmetically correct. All checks good.

Near Guadalupe St, Austin, TX 78701
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite and replaced door. Unit is now cosmetically correct. All checks good.

Near Guadalupe St, Austin, TX 78701
Lou S.

Lou S.

WASHER WHIRLPOOL WTW8040DW2 "arrived on site to install previously diagnosed and ordered parts. Due to the gearcase leaking oil, I removed and replaced the gearcase and clutch and calibrated the unit. Tested the unit in diagnostics and it operated as designed. No water leaks observed during service, job completed."

Near Mac Arthur Ave, Lago Vista, TX 78645
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS571CIDM Arrived on job for complaints of filter stuck. Found the housing damaged and not releasing filter. Replaced housing and test. No leaks detected at time of service.

Near S Gilbert Ave, New Braunfels, TX 78130
Jacob S.

Jacob S.

MICROWAVE JENN-AIR JMW2430DS02 Arrived onsite for unit giving F2E1 error code. Turned on unit. Got F2E1 error code after a minute. Replaced UI control panel. Tested unit. Unit test good. No issues at this time. Job complete

Near Indian Bend Dr, Lakeway, TX 78734
David  Z.

David Z.

DRYER GE GTDP490ED5WS "Arrived on site to diagnose dryer that was not able to run due to an issue in the timer. Performed diagnostic and found timer to be failed internally, and free spinning with no engagement. Replaced timer and retested. Unit is now engaging and functioning as intended. Call complete."

Near Wood Stork Dr, Austin, TX 78729
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived to inspect odd noises from refrigerator.Stayed on site and checked all aspects of the unit and couldn’t duplicate the issue.Job complete All water lines were dry at the time of service.

Near Maplewood Ct, Temple, TX 76502
Noah D.

Noah D.

DRYER MAYTAG MEDB855DC3 "Arrived on site to inspect dryer for steam in console, found f4E1-E2-E3 called Techline to. Diagnose and check voltage, found all parts of dryer worked correctly and heating, found blower wheel broken ordering blower wheel to fix issues place on cancellations Sr # 7727599232. ; ordrng 1 697772 (BLOWER )"

Near Kopplin Rd, New Braunfels, TX 78132
Leonardo C.

Leonardo C.

DISHWASHER AMANA ADB1400AGB1 Arrived on site to replace spray arm. Replaced spray arm test unit and unit test good job complete.

Near Seneca Loop, Kyle, TX 78640
James C.

James C.

OVEN WHIRLPOOL WFE540H0AS0 Arrived on site and found unit not heating properly. Tested resistance on the bake element found open. Installed new bake element found unit working properly. Job complete.

Near Salado Creek Ln, Georgetown, TX 78633
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite and found unit had a UI control screw missing. Replaced screw. Now unit is operating as designed. Advised customer on repair.

Near Guadalupe St, Austin, TX 78701
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED560LHW0 Arrived onsite and used pad to mitigate sound. Unit is now operating as designed. Maintenance adjusted back baffle. All checks good.

Near Guadalupe St, Austin, TX 78701
David S.

David S.

OVEN GE JGRP20BEJ1BB "Arrived on site to install previous diagnosed parts. I gained access to the igniter and replaced new. Tested the oven and bake would still not work. I checked voltage from both the bake and broil relay on the control, and showed no power. I tested power to the unit just to be sure and showed 120v to the unit. I will have to install a new control panel and control board to complete this repair. I called the property maintenance, . I am ordering the faceplate WB27T10587, and control WB27X27461. Office will have to schedule return.; ordrng 1 WB27T10587 (FACEPLATE) and 1 WB27X27461 (CONTROL)"

Near Monica St, Austin, TX 78758
Al R.

Al R.

REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived to inspect ice maker issues.Found the ice maker heater is defective and not heating the ice before ejection.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete"

Near Sunset Ln, Copperas Cove, TX 76522
Leonardo C.

Leonardo C.

MICROWAVE KITCHENAID KMBS104ESS02 Arrived on site to test replace control board. Replaced board test unit and unit test good led time is good job complete.

Near Jarratt Ave, Austin, TX 78703
Andy  B.

Andy B.

DRYER MAYTAG MEDC215EW1 Arrived on site for dryer not heating. Tested and inspected unit and found failed cutoff. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near E 10th St, Elgin, TX 78621
Clif L.

Clif L.

WASHER WHIRLPOOL MVWB765FC2 Arrived on site to diagnose a washer that is not responding to controls. Tested unit and found shorted control panel. Replaced panel and tested unit. Found all is functioning properly at this time. No leaks were found at time of service

Near Bella Rose Dr, Belton, TX 76513
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KBFA25ERWH01 "Arrived to inspect unit not cooling, found compressor and all fans running, found compressor warm, found evaporator completely dry. Unit had lost Freon, unit will need compressor and evaporator replaced to repair ; ordrng 1 12002041 (kit,evap) and 1 CNOTE (AUTHO ) and 1 CNOTE (2HR) and 1 TJ40SF8404 and 1 W10309989 (compressor) and 1 WPW10143759 (dryer)"

Near Zambia Dr, Cedar Park, TX 78613
David S.

David S.

REFRIGERATOR WHIRLPOOL WRS588FIHZ Arrived on site for icemaker not making ice. Gained access to the ice maker and found ice build up preventing the icemaker from cycling. Cleared out the ice blockage and found icemaker damaged. Replaced icemaker and inspected fill tube. Fill tub is up damaged it’s no blockages. Job complete.

Near Cajuiles Dr, Pflugerville, TX 78660
Scott  M.

Scott M.

COOKTOP UNKNOWN JED4430WB01 Arrived on site for items falling down grease trap on down draft . Removed items . Blower is functioning properly job complete .

Near Valburn Dr, Austin, TX 78731
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site to install previously diagnosed parts to resolve defrost issue. Installed new UI and PCB to resolve. Evap motor was not present. Checked the installed Evap motor and harness and tightened all connections. Retested once parts installed and compressor came on. Set unit to standard defrost mode.All is now working as designed. Call complete.

Near Camay St, Leander, TX 78641
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site for temps above normal . Found frost build up in freezer . Gasket on freezer has started to sagg allowing warm air in fZ . Frost building up on freezer evap . Also ice building on rails . Will need freezer door and both rails . No water leaks detected at time of service . Customer is aware on time frame on door . Please call to set return . ; ordrng 1 AUTHO and 1 LW10547320 (dor-fip ss FZ) and 1 W10625067 (bracket LEFT) and 1 W10625068 (bracket RH )

Near Secluded Hollow, Austin, TX 78727
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived onsite for a refrigerator tripping the circuit breaker about 30 seconds after it’s plugged in. Mr stated that one time it will trip about 30 seconds after it’s powered up and the next time it will run for hours before it trips. I powered the refrigerator and tested it. All components were working and the breaker didn’t trip. I ran a forced defrost and the heater was drawing around 4 amps and the breaker didn’t trip. I started monitoring amp draw on the compressor and after about 30 minutes it had climbed up to 2.98 amps and stayed there never changing. The compressor started getting warm. I called techline and spoke with Scott. Scott stated the compressor should be running just a little over an amp and advised tested the windings and if they were good to replace the inverter. He stated the inverter could be bleeding voltage to the other winding causing the issue. I tested the compressor windings and both showed 14.5 ohms. I changed the inver

Near E Palm Valley Blvd, Round Rock, TX 78665
Kevin B.

Kevin B.

WASHER KENMORE 796.404489 "Arrived on site and inspected washer and found customer is experiencing 0E error code. Found drain catch is clear, drain pump Motor is running but impeller is not turning. No water leaks from connections at time of service, job complete"

Near Clarno Dr, Austin, TX 78749
David S.

David S.

WASHER WHIRLPOOL LSB6400KQ1 "Arrived on site for washing machine not going through a full cycle. I tested the lid switch for continuity, switch is failed it is showing constantly open, even after switch is engaged. Ran unit through a rinse and spin cycle. Heard a grinding noise and the basket was not spinning. I gained access to the motor and gear case, found the couple between motor and gear case is damaged. I am ordering the coupling 285753A to complete the repair. I left the brackets and screws for the motor and pump taped to the top of the motor. Left the unit unplugged due it not being useable right now..; ordrng 1 285753A (COUPLING )"

Near McKenzie St, Round Rock, TX 78664
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDF530PAYM7 Arrived onsite and installed fill valve and All else checks good.

Near Fort Mabry Loop, Georgetown, TX 78628
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW5000DW1 "Arrived to inspect unit leaving wet clothes, found shocks is good condition, found drain working properly found hard sway in basket at top speed, spindle seems true, basket will need replaced ordrng 1 CNOTE (OFFICE RS) and and 1 W10752719 (basket)"

Near Shell Rd, Georgetown, TX 78628
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE505W0HB1 Arrived on site to replaced switch. Replaced right front switch test unit and unit test good job complete.

Near Amy Dr, Kyle, TX 78640
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED5000DW1 "Arrived to inspect unit within smoke from back, found power cord was not fully secured causing short, was AB,e to repair unit and harness with block kit. And tested good"

Near Honey Creek Trail, Georgetown, TX 78633
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived to inspect unit not making ice. Found ice in mold. Found ice fan weak, replaced and tested properly.found control not sending voltage to heater in molding, found heater only receiving, 28v when activated. Unit will need control to repair ; ordrng 1 CNOTE (AUTHO) and 1 W10843055 (cntrl-elec)"

Near Sage Brush Ct, Georgetown, TX 78628
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site and tested operation found no error codes. Upon further inspection noticed freezer evaporator had ice build up on it. Found fresh food evaporator completely frozen. Recommended customer to unplug unit and thaw for at least 24 hrs with doors open. Job complete

Near Bluestem Dr, Georgetown, TX 78633
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRMF706ESS01 "arrived on site, to install previously diagnosed and ordered parts. Due to the FC evaporator frosting up and the ice maker failing, I removed and replaced the Evap fan motor/harness, HV control and UI. I found the ice maker was functioning properly and did not replace it. Tested unit and it is operating as designed. Level the unit. No water leaks observed during service, job completed."

Near Murano Ln, Volente, TX 78641
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for water dispensing while getting ice. Called tech support per tech support need to replace ui control and both paddles,found freezer led defective ordering all parts recommended. File #7727595573; ordrng 1 W11205083 (LED MODULE) and 1 WPW10346924 (PAD)"

Near Jesse E. Segovia St, Austin, TX 78702
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT720PADM0 "Arrived to inspect unit with door falling, found pads failed, replaced and tested properly

Near Katy Crossing, Georgetown, TX 78626
Clif L.

Clif L.

REFRIGERATOR LG LMX25981ST Arrived on site to perform sealed system repair on the refrigerator. Found compressor not running due to failed start relay. Replace start relay from personal stock and also replaced light assembly for RC. Tested unit and found all is fully functional at this time and compressor is not needed. No leaks were found after services were performed.

Near Waterfall Dr, Killeen, TX 76549
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 "arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=8 & RC=50 degrees. I find a large amount of frost built up around the FC cabinet at the opening and around the inner door. No signs of a gap in the door gasket, but did find where the door panel is separating in the upper left corner at the gasket. I removed the frost/ice from the FC section and advised customer of my findings. I am ordering the FC door in black and sealer for the gaps in between the chassis and cabinets around the doors.No water leaks observed during service, job completed.; ordrng 1 LW10599399 (dor-fip BLACK) and 1 WP482338 (adhesive)"

Near Apache Trail, Leander, TX 78641
Noah D.

Noah D.

WASHER MAYTAG MHW8200FW0 "Arrived on site to inspect washer for not starting, upon inspection found the washer do3s start but console doesn’t register detergent drawer, replaced ACU and retested. No problems found. Job complete"

Near Canyon Lake, TX 78130
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for customer complaint of unit not cooling properly, found evidence of unit defrosting in freezer and ice droplets, customer stated they packed the freezer full as can be, maybe the door didn’t close all the way. Unit tested good at time of service and temperatures were accurate."

Near Brins Way, Dripping Springs, TX 78620
David S.

David S.

DRYER MAYTAG MEDB755DW2 "Arrived on site for dryer not spinning or heating. Ran diagnostics and found fault code F4E4 L2 power failure. I tested the wall outlet and was getting 120v on L1 to Neutral, 11v L2 to neutral, 240v L2 to L1 (see season quick pic). Unit is not getting proper voltage. I advised customer have an electrician come out."

Near Faldo Cove, Round Rock, TX 78664
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived to inspect refrigerator odors.Found all components of unit work as designed.Went over basic cleaning and maintenance procedures with customer.All water lines were dry at the time of service.Job complete

Near Old Florence Rd, Killeen, TX 76542
Brandon C.

Brandon C.

WASHER LG WM2277HB Arrived on site for customer complaint of unit not draining and door not closing. Found hinge needs replacing and failed drain pump. Ordering hinge and drain pump. ; ordrng 1 4775ER2002A (HINGE)

Near FM1327, Buda, TX 78610
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived to inspect to inspect unit with evap frozen, found bimetallic sensor was corroded and shorted, had to replaced fan to complete repair and seal bimetallic. Tested properly"

Near Raging River Rd, Cedar Park, TX 78613
Al R.

Al R.

DRYER WHIRLPOOL WED4815EW1 Arrived to inspect dryer drying issues.Found the cutoff was defective.Removed and replaced it.Reassembled and unit tested as designed.Job complete No excessive lint buildup observed

Near Tammy Dr, Copperas Cove, TX 76522
Scott  M.

Scott M.

FREEZER LG LSXS26386S/00 "Arrived on site , replaced main control . Ran diagnostics all checks normal error code is gone . No water leaks detected at time of service . Job complete ."

Near River Oaks Trail, Austin, TX 78753
Jacob S.

Jacob S.

WASHER SAMSUNG WA50F9A7DSW/A2 Arrived onsite for unit making a noise during normal wash. Tested unit. Unit test good. No leaks at this time.Job complete.

Near Cedar Glen Cove, Austin, TX 78734
Clif L.

Clif L.

DRYER WHIRLPOOL WED4850HW0 Arrived on site to diagnose a dryer that is not heating. Tested unit and found wiring burnt at terminal block. Terminal block assembly will need to be replaced to complete repairs.; ordrng 1 279318 (terminal)

Near FM2115, Salado, TX 76571
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRT108FZDB05 Arrived onsite for refrigerator that is intermittently leaking. Inspected unit and work area. Customer advised the leak she called in about only happened once this past week before the first time it happened back when she bought it. Found no water residue or leakage anywhere. Checked drip pan and found it full. I asked the customer if they had left the door open or if they had any frost on the freezer. She said they had about a week ago when they had another child over for a few days. They said the frost evaporated but then they noticed water a few days later. I explained that the unit was probably defrosting the excess moisture and was overflowing due to the moisture being too much for the unit to handle. Unit is working as designed. Went over user care guide and call complete.

Near Old Bethany Rd, Bruceville, TX 76630
Lou S.

Lou S.

REFRIGERATOR LG LSXS26326S/00 "arrived on site to inspect refrigerator no cool. Upon further inspection, I checked the temps in both compartments and both were very warm 50+ degrees. I found all fans operating but the compressor was making a loud grinding noise. Customer advised that the noise gets louder. I advised the customer that the compressor is bad and the unit will need a sealed system repair. Am ordering the compressor, evaporator, main control, access tube, dryer CNOTE-2HR JOB, CNOTE-AUTHORIZATION, CNOTE-OFFICE TO SCHEDULE RETURN SERVICE. No water leaks observed during service.; ordrng 1 4J00977P (ACCESS TUBE) and 1 ADH73150210 (DRYER) and 1 ADL74760901 (EVAPORATOR ) and 1 CNOTE (2 HOUR JOB) and 1 CNOTE (OFFICE TO SCHEDULE RETURN SERVICE ) and 1 CNOTE (AUTHORIZATION ) and 1 CSP30020886 (CONTROL) and 1 TCA38151706 (COMPRESSOR)"

Near Irving Cove, Lago Vista, TX 78645
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JF36NXFXDE01 Arrived on site for ice build up in freezer. Found gasket not sealing to cabinet adjusted door and seal checked door operation good checked door seal good.

Near Oakmont Blvd, Austin, TX 78703
Andy  B.

Andy B.

RANGE AMANA AGR5330BAB3 Arrived on site for range leaking gas. Upon arrival customer informed that is not the issue. Issue is that both front burners are not igniting properly. Found failed burner heads and caps. Ordering needed parts. No gas leaks present at time of service.

Near Basket Flower Bend, Elgin, TX 78621
Jacob S.

Jacob S.

MICROWAVE WHIRLPOOL WMH76719CS1 Arrived onsite for unit not heating getting open door error code. Looked at unit. Top switch was not holding properly. Went to replace switch. Found that switch in box was broken. Could not replace switch. In the process. The control to the unit went out. Not allowing the unit to work

Near Hudson Bend Rd, Austin, TX 78734
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL KOCE500ESS08 Arrived on site to replace harness. Replaced harness test unit an dunit test good job complete.

Near Encanto Pl, Austin, TX 78737
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived on job for complaints of freezer iced. Found the freezer door bowed not sealing in center. Will order door. ; ordrng 1 W11301143 (DOOR)

Near Lazy Trail, New Braunfels, TX 78130
Brandon C.

Brandon C.

REFRIGERATOR MAYTAG MRT118FFFE04 "Arrived on site for customer complaint of noise issue, found knocking noise coming from refrigerant entering evaporator. Ordering noise dampening padding. ; ordrng 1 2215468 (insulation) and 1 CNOTE (OFFICE TO RESCHEDULE )"

Near 13th St, Blanco, TX 78606
Paul R.

Paul R.

VENTHOOD UNKNOWN UVL6036JSS0 Arrived onsite for a vent hood with the lights flickering on low setting for a second opinion. I confirmed the previous techs findings with 124VAC to the LED’s on the high setting and 62VAC when on the low setting. I explained to the customer that this is what the unit will do when it is turned on low setting. I called tech line again about the issue and spoke with Mark giving him SR# 7727514270. Mark stated again that this is normal operation

Near Lajitas, Leander, TX 78641
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL ET18GKXDN00 "Arrived on site for fresh food temps warmer then normal . Found evap covered in frost choking air flow . Found defrost timer not advancing to defrost . Replaced timer , checked and found heater working . No water leaks detected at time of service . Job complete ."

Near Billiem Dr, Austin, TX 78727
Brandon C.

Brandon C.

DISHWASHER AMANA ADB1400AGS1 "Arrived on site for customer complaint of loud noise, found noise coming from valve, I replaced valve, unit tested good."

Near S Jerry Gray, Blanco, TX 78606
David  Z.

David Z.

DISHWASHER WHIRLPOOL MDB8859AWB2 "Arrived on site to install previously diagnosed parts to resolve a stopped dishwasher. Removed old control to install new, and found a melted part of the connector where it meets the control board. Wire itself looks good, but board seems to have shorted. Advised customer that wire does seem good, but we may need a wiring harness if the issue repeats.

Near Callanish Park Dr, Austin, TX 78750
Jacob S.

Jacob S.

WASHER BOSCH SHP865WF5N Arrived onsite for unit making noise. Tested unit. Found no water movement in unit. Cleaned out food stuck in filter for motor to spray water. Could not duplicate loud humming issue. Tested unit. Unit test good. No leaks at this time. Job complete.

Near Lipizzan Ct, Austin, TX 78732
Paul R.

Paul R.

OVEN GE JGBP33SEM1SS "Arrived onsite for a oven that the entire outer glass fell off the door, customer has all the parts, and it’s not broken. I found the outer door glass panel had separated from the lower bracket and it fell off. The outer glass is not broken but it separated from the bracket that secures the door at the bottom to the inner door. The outer door needs to be replaced. Ordering WB57K10114 GLASS DOOR ASM. Office will need to RS the call because supplier shows 0 in stock.; ordrng 1 WB57K10114 (GLASS DOOR ASM)"

Near Peacemaker St, Round Rock, TX 78681
Al R.

Al R.

DRYER ROPER RED4440VQ0 Arrived to inspect burning smell from dryer.Checked operation and found the customers 3 prong outlet seared and was damaged causing the loud pop and burning smell.Breaker was tripped half way.Customer will contact an electrician for repairs on outlet.Job complete

Near Jefferis Ave, Killeen, TX 76543
Lou S.

Lou S.

WASHER MAYTAG MVWB835DW5 "arrived on site to inspect washer off balance. Upon further inspection, I placed the unit in diagnostics and calibrated the unit. I placed the unit in diagnostics showing no error codes and tested and the unit operated as designed. I contacted Techline and spoke to Bruce and advised of my issues and findings. He advised to test using 6 towels on rinse & spin and see if the towels get off balanced. Provided file #7727603938. Tested unit again and it operated as designed. Customer advised the unit was time jumping as well. The time jumping could be due to the unit not being able to sense the load to go into a spin cycle. I removed and replaced the main control and calibrated and retested. Unit is operating as designed. I referred the customer to their owners manual regarding clothing/items placement before starting a wash. No water leaks observed during service, job completed."

Near Arbor Acres Loop, Leander, TX 78641
Robert J.

Robert J.

REFRIGERATOR KITCHENAID krfc302ess00 Arrived on job for complaints of temperature in refrigerator too cold. Found the control not accurately reading temperature from sensor. Replaced control. No leaks detected at time of service.

Near Ridge Dr, New Braunfels, TX 78130
Al R.

Al R.

WASHER WHIRLPOOL WTW8500DC0 Arrived to inspect washer leaking.Ran diagnostics test mode and found an OFF BALANCED LOAD error stored.Customer apparently washed and off balanced load causing a loud sloshing noise which resulted with water being thrown from tub and leaking from underneath.I service tested the unit and checked up the unit and found no functional defects.Cleared codes and found all water lines were dry at the time of service.Job complete

Near January St, Copperas Cove, TX 76522
Robert J.

Robert J.

RANGE KITCHENAID KDRS467VSS05 Arrived on job for complaints of rear center burner parking even after light. Found the flame too small and not being sensed by igniter causing it to attempt reignite. Adjusted igniter to better position.

Near Ridge Dr, New Braunfels, TX 78130
Andy  B.

Andy B.

WASHER KENMORE 417.431422 Arrived on site for washer loose drum. Tested and inspected unit and found failed shocks. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Towne Park Trail, Austin, TX 78751
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for unit not draining correctly. Test unit and found drain motor working correctly and unit draining. Found water under filter as normal for gasket to stay moist.

Near Whispering Winds Dr, Austin, TX 78745
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for refrigerator issues. Tested and inspected unit and found failed FC evaporator motor with harness and wire broke at door harness for pantry control. Office to schedule return trip. Instructed customer to defrost unit and how to do so safely as to prevent water damage risk. No water leaks present at time of service.; ordrng 1 W11170612 (harns-wire) and 1 W11249952 (motor-evap)

Near De Torres Cir, Round Rock, TX 78665
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to test unit for no power. Test unit and found bad connection to control board. Secured connection test unit and unit test good job complete no leaks present at this time.

Near Windsor Rd, Austin, TX 78703
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDTA50SAHZ "Arrived to inspect unit with broken upper rack, found adjusters broken, found unit needs revise kit for adjusters, ; ordrng 1 CNOTE (SOONER SERVICE IF POSSIBLE ) and 1 W10712395 (adjuster)"

Near Timber Trail, Cedar Park, TX 78613
Lou S.

Lou S.

RANGE GE PT7800DH8BB "arrived on site to inspect MW/oven combo oven not heating. Upon further inspection, I tested the unit on Bake at 350 degrees and found the unit would not heat properly. When I opened the door, I found the door latch not mounted properly and when the door closes the switch would move backwards showing the door not closing/engaging and allowing the unit to heat. Remounted the switch housing and tightened and retested and the unit is heating as designed. Average temp is 358 degrees. Job completed."

Near Newport Cove, Lago Vista, TX 78645
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRFF507HPS01 "Arrived on site for fresh food not cooling. Ran diagnostics fan motor not running,removed cover found ice build up around fan only removed ice build up ran diagnostics fan powered on,reassembled unit checked air flow to fresh food"

Near Del Curto Rd, Austin, TX 78704
Paul R.

Paul R.

FREEZER GE FUF17SVDRWW Arrived onsite for a freezer dripping water out of the bottom left side. I found the suction line dripping water from the insulation wrap and air leaking thru the cabinet where the lines go thru. I sealed the cabinet with permagum and dried out the insulator. I reconnected the insulation with zip ties. I checked the evaporator coil and it was clear. Since mr stated it’s only happening sometimes I explained there could possibly be a defrost issue and explained what to watch for if it happens again.

Near Dogwood Trail, Cedar Park, TX 78613
Jacob S.

Jacob S.

OVEN IKEA IBMS1455DS00 Arrived onsite to replace parts ordered by previous tech. Replaced parts. Tested unit. Unit test good. Customer now wants microwave door replacement. Ordered part. Office to reschedule with customer. ; ordrng 1 W10721486 (door/mw)

Near Overland Pass, Austin, TX 78738
Robert J.

Robert J.

WASHER MAYTAG MHW5500FW1 Arrived on job for complaints of door lock and drain pump running. Found the trap in rear of washer clogged. After replacement test operation. No leaks detected at time of service.

Near Palermo, New Braunfels, TX 78132
Noah D.

Noah D.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to inspect dishwasher for no water entering unit, upon inspection found the water turned off to unit. Turned on water and retested. No problems found. Complete"

Near Texas Ave, New Braunfels, TX 78130
Paul R.

Paul R.

REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived onsite for a refrigerator that is sweating between the RC doors and the deli drawers. I found the horizontal and vertical mullions cold. I found no voltage from the main control to the heaters. I ran service test 40 and 41. I found the heaters on in test 40 and in test 41 there was 121VAC to the heaters. I found the FC LED defective. The UI and FC LED need to be replacedOrdering UI & module.; ordrng 1 W11205083 (MODULE) and 1 W11387384 (CNTRL-ELEC)

Near Dogwood Trail, Cedar Park, TX 78613
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "arrived on site to inspect refrigerator ice maker loud when filling with water. Upon further inspection, the ice maker began to harvest when I arrived and when the water dispensed, the valve was louder than normal. I removed and replaced the valve and retested and the unit is operating as designed and much quieter. No water leaks observed during service, job completed."

Near Outpost Trace, Lago Vista, TX 78645
David  Z.

David Z.

WASHER WHIRLPOOL MVWX655DW0 "Arrived on site to diagnose washer that would only agitate and not spin. Performed diagnostics and found error codes for off balance load, and basket spin speed error. Ran unit and could hear shifter click, but feels like it wasn’t engaging. Customer approved estimate for new shifter and cam. Replaced and retested but issues were still persisting. Only other part remaining in that system was the hub on the top side. Attempted to remove washplate to verify damaged hub which is now likely cause. Washplate was rusted and fused to the gearcase shaft and will not come out.

Near Limestone Creek Rd, Leander, TX 78641
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site to test unit for unit not draining. Test unit and found bad drain pump. Replaced drain pump test unit and unit test good no leaks and unit draining correctly job complete.

Near Edgecliff Terrace, Austin, TX 78741
Jacob S.

Jacob S.

DISHWASHER KITCHENAID KDPE234GPS0 Arrived onsite for unit leaking water. Tested unit. Found that dispenser was not fully sealed against the door. Pressed on dispenser fully to seal properly. Tested unit. No leaks at this time. Job complete

Near Cottondale Rd, The Hills, TX 78738
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for dishwasher not drying. Tested and inspected unit and found all operations are normal instructed customer on use and care and practice for best performance. No water leaks present at time of service.

Near Henry A Wallace Ln, Manor, TX 78653
Al R.

Al R.

REFRIGERATOR MAYTAG MFI2570FEZ02 Arrived to inspect ice maker issues and right door gasket concerns.Found the ice maker to be defective and right refrigerator door gasket has a tear and will need to be replaced.Ordering both gasket and ice maker.Office to reschedule with customer.Needs more work.All water lines were dry at the time of service ; ordrng 1 W10830055 (GASKET GREY FIP ) and 1 WPW10300024 (ICE MAKER)

Near Squire Dr, Belton, TX 76513
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL ED5FHEXVB00 "Arrived on site to install previously diagnose parts. Inspected unit and work area. Removed old wire harness and three in one starting device. Installed compressor, filter dryer, coupler, and Wire harness and tested unit. Unit ran and had good pressures. Advised customer to give the u it 24 hours to come back to proper temperatures. Call complete."

Near Cow Page Ct, Temple, TX 76502
Robert J.

Robert J.

FREEZER WHIRLPOOL WZF34X16DW01 Arrived on job for complaints of temperature too warm. Found no air movement in freezer. Removed back panel and found ice block the air flow. Ran diagnostics and found heater working replaced thermistor and removed ice from evaporator. No leaks detected at time of service.

Near River Bend Dr, New Braunfels, TX 78130
Clif L.

Clif L.

WASHER LG WM2277HB "Arrived on site to diagnose a washing machine that is leaking, giving unbalanced error and shaking badly during spin. Tested unit and found hot water valve leaking onto motor assembly which has caused motor failure. Also noted all shocks worn out in unit. All shocks, rotors, stater, and valve will need to be replaced to complete repairs.ordrng 4 383EER3001E (SHOCKS)s and 1 4417EA1002Y (STATOR) and 1 5220FR2006H (VALVE) and 1 AHL72914402 (ROTOR)"

Near Hester Way, Salado, TX 76571
James C.

James C.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site and found front panel with rust spots on oven door. Documented photos of damage Removed panel and installed new panel. Job complete

Near Georgetown, TX 78633
David  Z.

David Z.

DISHWASHER KITCHENAID KDTM804KPS0 "Arrived on site to diagnose dishwasher with no power at control panel. Performs diagnostics and voltage checks. Found power present at outlet. Removed panel where cable connects to wiring, and found the power cable was not attached to the unit block. Removed wire nuts and attached the power cable wires to the terminal block of the unit. Retested and unit now has power and is working as intended. Call complete."

Near Port Bari Ct, Leander, TX 78641
James C.

James C.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 KD) Arrived on site and found unit not cooling in fresh food department. Checked the evaporator for frost build up. Found freezer evaporator frosted over. Steamed evaporator clean. Inspected unit for air leaks found fresh food door seal not sealing correctly. Corrected issue tested operation unit tests good job complete.

Near Yearwood Ln, Jarrell, TX 76537
Brandon C.

Brandon C.

REFRIGERATOR LG LSXS26396S/00 "Arrived on site for customer complaint of filter not screwing into place, I found faulty filter head, I replaced filter head, unit tested good.

Near Modoc Way, Kyle, TX 78640
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT318FMDM Arrived on site for damaged freezer door. Removed damaged door installed new door and nameplate checked door seal good

Near W 38th St, Austin, TX 78705
Clif L.

Clif L.

OVEN BOSCH DHG601DUC Arrived on site to convert cooktop to LP. Converted unit using kit homeowner provided. Tested unit and found all is working properly at this time

Near Wildberry Cir, Salado, TX 76571
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT318FMDM05 Arrived on site to unit #309 for damaged freezer door. Removed damaged door installed new door and nameplate checked door seal good

Near Medical Dr, San Antonio, TX 78229
Kevin B.

Kevin B.

OVEN KITCHENAID KSGG700ESS1 "Arrived on site and inspected range and found F8E0 showing on display found black wire to cooling fan harness is loose/out of connector. Took one picture. Per customer request replaced control board anyway, set oven to preheat and took one picture, job complete."

Near W Mary St, Austin, TX 78704
David S.

David S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site to install previous diagnosed parts. Removed icemaker and disassembled icemaker and motor assembly. Installed new divider, motor, impeller and impeller washer. Reused all other parts. Reinstalled the icemaker and tested dispensing, icemaker is now dispensing ice. The icemaker cycled while I was in the home, ice dropped and it filled with water. Unit is operating as designed. Job complete."

Near Como Cove, Round Rock, TX 78665
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Arrived on site today no say refrigerator that is not cooling. Tested unit and found start device for compressor failed. Replaced start device and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Big Brooke Dr., Salado, TX 76571
David  Z.

David Z.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site to diagnose dishwasher door that was contacting on the right side. Checked door and performed diagnostic. Found door was contacting right side access hole cap for side mounting. Removed cap, which cracked when removing it, and slightly bent metal to allow travel without contact. Door is now working as designed. Ordering 1 new W10795980 cap to ship direct to customer since old cap broke when removing. Call complete.; ordrng 1 W10795980D2C (cap)"

Near Ayinger Ln, Austin, TX 78728
Robert J.

Robert J.

WASHER WHIRLPOOL WTW8500DC0 Arrived on job for complaints buttons not working. Found that the start button not responding. Replaced console and test. No leaks detected at time of service

Near Meadow Lake Dr, Seguin, TX 78155
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW4855HW1 "Arrived on site for customer complaint of unit leaking from broken hot water valve. I found broken valve, I replaced valve, unit tested good."

Near Flathead Dr, Dripping Springs, TX 78620
Jacob S.

Jacob S.

WASHER KENMORE 110.287227 Arrived onsite for unit not agitating or spinning. Tested unit. Found that basket and spin tub are both locked up and are not moving by hand.No issues at this time. Job complete

Near Palace Pkwy, Austin, TX 78748
James C.

James C.

WASHER WHIRLPOOL WFW92HEFW KD) Arrived on site found machine locked up. With F6 E1 error code. Inspected motor control found it visibly failed. Installed new motor control. WPW10374126 Tested operation and found unit working properly. Job complete.

Near Roble Grande Cir, Georgetown, TX 78628
Al R.

Al R.

DISHWASHER FRIGIDAIRE PLD4555RFC0 Arrived to inspect dishwasher dispenser not working.Confirmed the complaint and found the dispenser is defective and will need to be replaced.Ordering 5304507354 dispenser.Office to reschedule with customer.Needs more work ; ordrng 1 5304507354 (DISPENSER )

Near Tanner Ln, Harker Heights, TX 76548
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW5000DW2 Arrived on site and found long fill error code only. Found cold water valve not filling properly. Ordering valve to repair. Advised customer on use and care. ; ordrng 1 W11210459 (WATER VALVE)

Near E 35th St, Austin, TX 78705
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived onsite and installed control, but symptom of ticking relay and heating failure unchanged. Called techline. Sr#7727595830 found disconnected wire and main interlock switch. Wire had grounded and blew fuse. Corrected wire. Ordering fuse to repair. ; ordrng 2 W10138793 (fuse)s"

Near Otella St, Andice, TX 78628
James C.

James C.

OVEN KITCHENAID KEBS109BSS01 KD) Arrived on site tested thermal fuse found to have failed. Installed new thermal fuse tested operation found unit working properly. Job complete.

Near N Poppy Hills Cove, Georgetown, TX 78628
Scott  M.

Scott M.

WASHER MAYTAG MHW6630HC0 "Arrived on site for torn bellow and leaking . Replaced bellow , tested unit. Ran quick diagnostics , All checks normal and no water leaks detected at time of service . Job complete ."

Near Attra St, Austin, TX 78723
Noah D.

Noah D.

WASHER MAYTAG MVWB765FC3

Near Wilderness Way, New Braunfels, TX 78132
Robert J.

Robert J.

WASHER WHIRLPOOL WFW6620HW0 Arrived on job to replace tub. After replacement test operation. No leaks detected at time of service.

Near Prairie Summit, Seguin, TX 78155
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site and found currently refrigerator is operating but there is no interior lights showing. Customer is experiencing intermittent times where the entire refrigerator will not function. Replaced control board and user interface but will need a new LED control to complete repair. Will also bring back LED modules if needed.; ordrng 1 W10830288 (cntrl-elec) and 7 W10908166 (module)s and 1 W11205082 (LED MODULE)

Near Big Brown Dr, Dripping Springs, TX 78620
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WSR57R18DM02 Arrived onsite for a refrigerator not cooling. I found the compressor extremely hot and the unit still charged. I replaced the compressor. I installed a low side service tap on the compressor and a UV drier. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 4.8 oz’s of R134A refrigerant. The unit is working as designed. I explained to the customer to wait at least 12 hours before loading it with product. Call complete.

Near Peach Tree Ln, Cedar Park, TX 78613
Jonathan M.

Jonathan M.

FREEZER WHIRLPOOL WZF34X20DW01 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced compressor coupler and dryer. Recharged unit and tested pressure’s. High side settled at 120 psi and low side sat around 2 psi. Unit is working as designed. Call complete.

Near Guthrie Dr, Belton, TX 76513
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS321SDHZ04 "Arrived on site and inspected refrigerator and found freezer door is damaged, replaced freezer door and it is now correct, job complete"

Near Rocky Ridge Trail, Austin, TX 78737
David S.

David S.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to install previous diagnosed part. Gained access to the control panel and replaced new. Got the unit connected to WiFi and customers whirlpool app. Unit operated as designed. Job complete.

Near Rolling Creek Rd, Pflugerville, TX 78660
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF130PAHS1 Arrived on site to replace board test unit and unit test good job complete.

Near Hunter Rd, San Marcos, TX 78666
Noah D.

Noah D.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site to inspect washer for sound during washing, upon inspection found the lower wheel loose and rubbing against cover, tightened down screw and retested. No sounds present. Complete"

Near Pechora Pipit, New Braunfels, TX 78130
Brandon C.

Brandon C.

RANGE WHIRLPOOL WOS51EC0AS02 "Arrived on site for customer complaint of unit not responding after self clean, found blown fuse, I replaced fuse, unit tested good.

Near Hot Spring Valley, Buda, TX 78610
Jonathan M.

Jonathan M.

DISHWASHER MAYTAG MDB4949SHZ1 Arrived on site for dishwasher that won’t fail. Inspected unit and work area. Tested unit in a fill and found water barely trickling into the unit. Tested voltage going to the inlet water valve and found proper voltage. Replaced in the valve and tested unit. Unit is working as designed. Call complete.

Near Rey Dr, Waco, TX 76712
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site to install previously diagnosed separator and add adhesive around top of FC cabinet. Removed failed part and replaced with and added adhesive. Tested unit and all operations are normal. No water leaks present at time of service.

Near Bargello Pl, Hutto, TX 78634
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Arrived onsite and replaced icemaker and valve due to no fill. Issue corrected. All checks good. Unit is now making ice as designed.

Near Anarosa Loop, Austin, TX 78727
James C.

James C.

REFRIGERATOR GE PFD28KBLCTS KD) Arrived on site and tested operation. Found overload tripping within 30 seconds of start up. Ohmed out compressor found to be good. Installed new overload and tested. Found unit working properly. Job complete

Near Whitewater Dr, Bertram, TX 78605
David  Z.

David Z.

OVEN THERMADOR PDR486GDZS "Arrived on site to diagnose range that had 2 issues, first being small oven does not heat and second being front right burner does not ignite. Performed diagnostic and checks. Found bake element in small oven open and does not heat. Broil element is good. Tested burner and can hear clicking / ignition sound coming from inside the unit likely at spark module. Will need to order new small bake element, new spark module and wire for front right switch. Ordered all possible parts. Office to schedule return since there are 3 appliances in this house that need a return visit.; ordrng 1 00189010 (REIGNITING MODULE ) and 1 00189324 (IGNITRR) and 1 00219801 (IGNITOR WIRE) and 1 00219919 (BAKE ELEMENT) and 1 00618624 (IGNITION DEVICE) and 1 00645446 (IGNITOR DEVICE)"

Near Monte Vista Dr, Austin, TX 78731
Brandon C.

Brandon C.

RANGE KITCHENAID KFDC506JSS00 "Arrived on site for customer complaint of door being damaged, found new door was damaged in box. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11385801 (OUTER GLASS DOOR)"

Near Lodestone Ln, Lakeway, TX 78738
Leonardo C.

Leonardo C.

COMPACTOR WHIRLPOOL KTTS505ESS0 Arrived on site to replace motor gear and switch. Test unit and unit test good job complete.

Near Las Brisas St, West Lake Hills, TX 78746
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRS325FDAM "Arrived on site to install lights to fix issue with blinking, upon inspection found the freezer and top fridge light out, replaced all lights. Job complete"

Near Lake Ridge Dr, Seguin, TX 78155
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site to replace fan motor in ice section, I replaced fan motor, unit tested good.

Near Lawrence Dr, Austin, TX 78734
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL ED5FHEXTS00 "Arrived onsite for unit not making ice. Tested unit, found that ice maker is not working. Ordered parts. Rescheduled with customer. ; ordrng 1 WPW10190965 (icemaker)"

Near Vista Ln, Austin, TX 78703
David S.

David S.

REFRIGERATOR WHIRLPOOL WRT112CZJZ00 "Arrived on site for fridge not cooling right. Temp tested the fridge and freezer, found fridge at 57 degrees and the freezer at -10. I checked the fridge for air flow and found no air flow. Rotated the manual damper control, with no change. I removed the housing and fan that the damper control are attached to. Inspected for any blockages and inspected the damper door. All was working. Removed ice build up from the evaporator and watched for a good frost pattern.reinstalled the housing and gain and checked for air flow in the fridge, getting good air flow and temperature is dropping."

Near Oakwood Blvd, Round Rock, TX 78681
James C.

James C.

MICROWAVE KITCHENAID KOCE500ESS05 Arrived on site and tested operation. Found blower making a squeaking sound when running. Accessed blower and found bad bearing. Installed new and tested. Unit tests good. Instructed customer on door switches for microwave and the sensitivity of them due to no door latches. Unit operating as designed. Job complete

Near Bold Sundown, Liberty Hill, TX 78642
James C.

James C.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site and tested operation. Found unit building condensation in ice bin and under motor plate. Found ice door not sealing to funnel and ice maker over calling for water. Unit will need new ice maker, ice door and plate to repair. ; ordrng 1 W10347055 (plate) and 1 W11294907 (icemaker) and 1 WPW10606117 (door-ice)"

Near Bold Sundown, Liberty Hill, TX 78642
Jonathan M.

Jonathan M.

REFRIGERATOR MAYTAG MFI2570FEZ06 "Arrived on site to install previously diagnosed parts. Replaced impeller, divider, motor, and washer and tested unit. Unit ran as designed and dispensed cubed and crushed ice. Call complete."

Near West, TX 76691
Robert J.

Robert J.

DRYER WHIRLPOOL MEDC465HW0 Arrived on job for complaints of noise. Found roller defective and causing noise. Replaced roller from kit. Test operation.

Near Allemania Dr, New Braunfels, TX 78132
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED4815EW1 Arrived onsite for stalling motor. And used motor to repair. Also used pads for noise management. All checks good

Near Mc Phaul St, Austin, TX 78758
Lou S.

Lou S.

ICE MACHINE KITCHENAID KUIC15PHZS0 "arrived on site to inspect ice machine making too much ice. Upon further inspection, the customer advised that they cleaned the nit recently which is why the unit is empty, but it continues to make ice and won’t stop. I placed the unit in diagnostics and tested and the thermistor showed to be open. I removed and replaced the bin thermistor and tested unit and it is operating as designed. No water leaks observed during service, job completed."

Near Mones Ln, Leander, TX 78641
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site for wet dishes . Ran diagnostics found dispenser not functioning properly . Replaced dispenser . All checked normal , heater is coming on . No water leaks detected at time of service . Job complete ."

Near Nathan Scott Way, Manor, TX 78653
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW5000DW3

Near Bargello Pl, Hutto, TX 78634
Andy  B.

Andy B.

WASHER ROPER RTW4516FW2 Arrived on site for washer not adding enough water. Tested and inspected unit and found all operations to be normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.

Near Bluffs Landing Way, Round Rock, TX 78665
David S.

David S.

COOKTOP JENN-AIR JGD3430GS00 "Arrived on site to install parts that Jenn air set the customer. Removed the cooktop from the counter. And removed the old top, installed the new top with visible lettering. Reinstalled the unit and tested unit operations, all tested good. Installed new knob bezels. Job complete."

Near Weiskopf Loop, Round Rock, TX 78664
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF560SEYM04 Arrived onsite and replaced icemaker fillarm where it should be and secured door hinge that was loose for right side door. All checks good. Unit is now operating as designed.

Near Jollyville Rd, Austin, TX 78759
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDL02FRSS2 Arrived on site to test unit for door not closing. Test unit and found spoon blocking top rack from going all the way in hitting tub. Removed spoon test unit an dunit test good job complete and unit draining correctly.

Near Canon Wren Dr, Austin, TX 78746
Lou S.

Lou S.

WASHER LG WM4270HVA "arrived on site to inspect washer not draining. Upon further inspection, I found the unit outside and only covered by a small plastic piece of matting that covered just the unit top and not the sides.

Near Quail Valley Dr, Leander, TX 78641
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on job for complaints of no ice production. Found ice stuck in arm stopping harvest. Removed ice and ran test harvest complete. No leaks detected at time of service

Near Sunview Cir, New Braunfels, TX 78130
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL GI5FSAXVY02 "Arrived on site and found compressor is cool to the touch and start device is tripping every few seconds. Replaced start device and compressor is now running normally. No water leaks from connections at time of service, job complete"

Near Autumn Ln, Dripping Springs, TX 78620
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for washer that’s popping the breaker. Inspected unit and work area. Unit is plugged into a GFCI breaker outlet. Placed in service diagnostics and found no error codes. Customer advised that the unit we’re going to a spin with a green and white shorted out. Want to check out all of his clothes he was putting into a manual drain in spending it with drain and spin with no problems but when he put he unit into a drain and spin with the clothes, it would shut off the breaker again. I ran the unit through an auto test and unit ran as designed. Placed unit into a manual fill, drain, and then spin. Unit ran as designed. I called tech line and spoke to Chris SR# 7727584715. He advised with all the testing done and no breakers tripped, the issue seemed to be an electrical one with the unit being plugged into GFI breaker. He advised to make no repairs and to have the customer take the unit off of a GFI breaker and place it on a non AFI or GFI breaker

Near Benvilio Dr, Belton, TX 76513
Al R.

Al R.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived to inspect dishwasher not starting.Customer was on the phone with CW from office advising he called to cancel service appointment an hour prior.Customer agreed to allow me inside to check the unit.I ran diagnostics test and found door stuck error code 5/2.Ran diagnostics test mode to allow the unit to reset and discovered all functions of the unit work properly.All water lines were dry at the time of service.Job complete

Near Twin Creek Dr, Georgetown, TX 78626
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL DU1055XTSS2 "Arrived on site for dishwasher randomly responding to commands . Replaced control and fuse , still not responding . Will need UI panel . No water leaks detected .please call to set return .; ordrng 1 WPW10021710 (panel-cntl)"

Near W Kaanapali Ln, Bastrop, TX 78602
Brandon C.

Brandon C.

VENTHOOD THERMADOR HMCB36WS/01 "Arrived on site for customer complaint of loud noise when using the fan, found faulty fan motor, ordering fan motor. ; ordrng 1 CNOTE (PART RESEARCH ) and 1 CNOTE (ORDER FAN MOTOR )"

Near Copperleaf Rd, Lakeway, TX 78734
Kevin B.

Kevin B.

COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site and found flames are low on every burner. Replaced regulator and this had a small positive effect. Recommended that customer discuss situation with builder and gas company. Fault is not with the cooktop

Near Waters View Ct, Dripping Springs, TX 78620
Noah D.

Noah D.

MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site to install console due to miscommunication error and non heating, replaced console and retested. Heat returned. No problems found. Job complete"

Near Wetz Rd, Marion, TX 78124
Scott  M.

Scott M.

RANGE WHIRLPOOL WFC150M0EB1 "Arrived on site ,replaced burner harness and both large elements . Tested unit ,all burners are heating normal . Job complete ."

Near TX-21, Paige, TX 78659
Brandon C.

Brandon C.

RANGE GE JS645SL3SS "Arrived on site for customer complaint of f350 error code and oven not heating properly, found power getting to cooling fan but fan not turning. Found fan would turn by hand freely. Ordering fan; ordrng 1 WB26X29468 (COOLING FAN)"

Near Briarcliff Dr, Briarcliff, TX 78669
Clif L.

Clif L.

REFRIGERATOR KENMORE 106.5178241 Arrived on site to diagnose a refrigerator that is not cooling. Found failed compressor relay. Replaced compressor relay No further repairs are needed and no leaks were found at time of service.

Near Hutto Rd, Georgetown, TX 78626
Jacob S.

Jacob S.

DISHWASHER BOSCH SHX45M05UC/50 Arrived onsite for unit not spraying to wash dishes. Looked at unit. Found bits of food clogging the spray arms. Removed food from spray arms. Tested unit. Unit test good. No leaks at this time. Job complete.

Near Ramsey Ave, Austin, TX 78756
David  Z.

David Z.

ICE MACHINE KITCHENAID KUIC18NNZS0 "Arrived on site to diagnose ice machine not making ice. Performed diagnostic and cycle test. Found unit is fillin and recirculating, but drain pump is dead and does not turn on at all. Checked connector for corrosion and found none. Ordering 1 W10489125 drain pump. Office to schedule return visit with other appliances in house.; ordrng 1 W10489125 (pump)"

Near Monte Vista Dr, Austin, TX 78731
Noah D.

Noah D.

REFRIGERATOR KITCHENAID KFXS25RYMS1 "Arrived on site to inspect fridge for not making ice correctly, upon inspection found the icemaker backed up and not working correctly. Replaced ice maker and retested. No problems found.

Near Zion Hill Rd, Seguin, TX 78155
Jacob S.

Jacob S.

REFRIGERATOR KITCHENAID KRFC704FSS02 Arrived onsite for replace door. Replaced door. Tested unit. Unit test good. No leaks at this time. Job complete

Near Alta Vista Ave, Austin, TX 78704
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS335SDHM02 "Arrived on site and inspected refrigerator and found there is a dent on the rear of the refrigerator cabinet. The dent is not in any location that should cause a malfunction for the refrigerator. Documented it with tech line and took a picture, job complete 7727585538"

Near Promontory Point Dr, Austin, TX 78744
Paul R.

Paul R.

DISHWASHER WHIRLPOOL MDB8959SBS2 Arrived onsite for a dishwasher not starting because some of the selection buttons are not working. I tested the console and all of the selections were working as designed. I ran the diagnostics cycle and cleared the old error codes. The first stored code was an F2E1 that was caused by the previous panel. The unit completed the cycle and worked as designed. Call complete.

Near Belfin Dr, Austin, TX 78717
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED7300XW0 "Arrived on site and inspected dryer and did not find any issues, small amount of lint inside the cabinet but no cause for alarm. Dryer is working as intended

Near O'Rourk Ln, Austin, TX 78739
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site and replaced control,defuser ,UI. Steamed all ice out of freezer . Ran diagnostics , all checks normal . No water leaks detected at time of service . Job complete ."

Near Riddle Rd, Cedar Creek, TX 78612
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE320M0ES2 Arrived on site to test unit for f9 error code misfired unit. Test unit and found burned red wire to terminal block. Will need to order new main harness W11416847 rescheduled ; ordrng 1 W11416847 (MAIN HARNESS )

Near W Slaughter Ln, Austin, TX 78749
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site ,replaced lower#spray arm. Ran diagnostics , alls checking good . No water leaks detected at time of service. Job complete ."

Near Pine View Loop, Bastrop, TX 78602
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF320PADW6 Arrived to inspect dishwasher not draining.Confirmed the complaint and found the hose and pump to be defective.Received authorization from claims department and replaced both.Reassembled and unit tested as designed.Customer satisfied Job complete.All water lines were dry at the time of service.

Near N 23rd St, Copperas Cove, TX 76522
Kevin B.

Kevin B.

WASHER LG WM3370HWA "Arrived on site and replaced water level sensor and pressure hose recommended by LG tech line on previous visit. Customer will run some laundry and report back if there is still an issue. No water leaks from connections at time of service, job complete"

Near Sundown Pkwy, Austin, TX 78746
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site , replaced latch . Ran diagnostics . All is checking normal with washer . No water leaks detected at time of service . Job complete ."

Near Cooke St, Paige, TX 78659
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "arrived on site to inspect refrigerator door handle issues. Upon further inspection, I found the RC left door handle loose at the bottom mount. I attempted to tightened the screw but found it was stripped out. I removed and replaced the left door handle and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Battlecreek Ln, Leander, TX 78641
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW4950HW1 Arrived on site for washer making noise. Tested and inspected unit and found failed washer plate. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Sunrise Rd, Round Rock, TX 78665
Noah D.

Noah D.

OVEN WHIRLPOOL WFE505W0JS0 "Arrived on site to install terminal due to no power on oven, installed terminal and tested. All functions returned. Job complete."

Near Lakeview Blvd, New Braunfels, TX 78130
Brandon C.

Brandon C.

DRYER MAYTAG MEDB835DW4 "Arrived on site for customer complaint of unit not heating, found faulty cutoff, I replaced cut off, unit tested good."

Near Central Park Dr, Austin, TX 78732
Clif L.

Clif L.

REFRIGERATOR THERMADOR T36IB800SP/20 Arrived on site to perform sealed system repair for customer. Replaced leaking fresh food evaporator and filter dryer. Tested unit and found all is functioning properly after pulling vacuum and recharging. No leaks were found at time of service.

Near Montell Dr, Georgetown, TX 78628
Chase S.

Chase S.

MICROWAVE BOSCH HMC80251UC/01 Unit is installed properly. Job complete"

Near Red Bud Ln, Round Rock, TX 78664
Kevin B.

Kevin B.

FREEZER WHIRLPOOL WRS588FIHZ00 Arrived on site and found handle has small divots in it. Also found fresh food door switch is not registering door closed. Edit a shim to the fresh food door and it is now registering closed. Leveled both doors and will need to bring back a new handle to correct issue. No water leaks from connections at time of service.; ordrng 2 W11163764 (HANDLE SS)s

Near Danforth Cove, Austin, TX 78746
Andy  B.

Andy B.

DRYER LG DLEX2650R Arrived on site for dryer not turning. Upon arrival customer informed that issue is dryer is loud. Tested and inspected unit and found failed rollers. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Plume Grass Pl, Round Rock, TX 78664
Paul R.

Paul R.

WASHER LG WT1001CW Arrived onsite for a washer not draining or completing the cycle. I found the tub with water in it. I ran the diagnostics cycle after power cycling the unit and the unit is functioning as designed. The drain pump is working good. Call complete.

Near Olmos Dr, Leander, TX 78641
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRFC300ESS03 "Arrived onsite for a refrigerator that is not cooling in the RC section and ice is forming on the back. I found the RC at 50 degrees and the FC at -22 degrees. I tested the dampener in service test 121 and the control will only how closed and off, not open. The dampener is in the closed position and is not opening. I called techline and spoke with Chris SR# 7727591571. I gave Chis my voltage readings at the main control to the dampener and he agreed that the one side was a little low at 112VAC but stated it should still work for operating the dampener. He stated that in test 121 when the display reads off the dampener should be opened. Chris advised putting a pencil The dampener needs to be replaced and possibly the main control.

Near Pickfair Dr, Austin, TX 78750
Luis M.

Luis M.

REFRIGERATOR LG LFX25978ST/00 "Arrived on site for no cool. Powered unit on compressor powered on making loud odd noise,diagnosed defective compressor. Unit will need updated compressor,jig to run software update,drier,access valve and controls to install updated software. Need AUTHO approval and need 2HRS for repairs; ordrng 1 2HRS and 1 ADH73150208 (DRIER ) and 1 EBR65002714 (CONTROL) and 1 EBR65640204 (COMPRESSOR CONTROL) and 1 JIG (JIG) and 1 NEEDAUTHO and 1 TCA38151706 (COMPRESSOR) and 1 TJ90SF8404 (ACCESS VALVE)"

Near Ranch Rd 2222, Austin, TX 78730
James C.

James C.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 KD) Arrived on site and accessed fresh food evaporator. Found evaporator thermistor had shorted. Installed new fan with thermistor harness. Tested operation and found unit working properly. Job complete.

Near Bold Sundown, Liberty Hill, TX 78642
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTE204ESS4 Arrived on site to diagnose a dishwasher with a door that is not opening and closing properly. Found left side hinge not on hinge pin. Reset door to proper position and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Canyon Lookout Ln, Georgetown, TX 78633
Jacob S.

Jacob S.

WASHER AMANA NTW4516FW3 Arrived onsite to replace parts ordered by previous tech. Replaced parts. Tested unit. Unit test good. No leaks at this time. Job complete

Near Plato Path, Austin, TX 78724
Jacob S.

Jacob S.

RANGE KITCHENAID KSGG700ESS1 "Arrived onsite for front right burner head not lighting. Tested unit. Was a little slow to light, changed burner head. Tested unit. Unit test good. No leaks at this time. Job complete"

Near Manor Rd, Austin, TX 78722
Luis M.

Luis M.

REFRIGERATOR LG LFXS29626S/01 "Arrived on site for a faulty compressor. Removed defective compressor,installed a new compressor and drier,updated software on control with jig,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"

Near Kiowa Draw Cove, Spicewood, TX 78669
Al R.

Al R.

WASHER GE WHDSR109J8WW "Arrived to inspect GE washer not washing.Removed the front panel and found the motor was simply humming when turned on.The unit was previously worked on by another company who claims they changed the motor and control.There were no signs of any previous repairs to the unit.The unit will need a transmission, capacitor, motor.WH38X10002 Transmission WH20X10063 MotorOffice to reschedule with customer ; ordrng 1 CNOTE (AUTHORIZATION ) and 1 WH12X10462 (CAPACITOR ) and 1 WH20X10063 (MOTOR) and 1 WH38X10002 (TRANSMISSION DISCONTINUED )"

Near J E Brown Ln, Jarrell, TX 76537
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site for water leaking. Per customer water on floor and ice bin full of water,customer turned water off to unit. Powered on water ran icemaker through a harvest,icemaker dumped ice and filled with water,found no water leaking from icemaker or running through a double fill. Tested water dispenser working,advised customer to watch ice production,and a quick test if problem occurs again."

Near Bonniebrook Dr, Austin, TX 78735
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived onsite for a refrigerator that’s not cooling correctly. I found the FC evaporator coil completely frosted up. I found a block of ice in the bottom of the FC. I found the drain tube restricted and not passing water which is causing part of the issue if not all of the issue. I tested the defrost circuit and the unit is working as designed. The coil and FC need to be completely defrosted and all of the ice removed along with the drain cleared. The customer would then need to see if the issue returns.

Near Windmill Ranch Ave, Pflugerville, TX 78660
Kevin B.

Kevin B.

REFRIGERATOR MAYTAG MRT311FFFH "Arrived on site and inspected refrigerator and found a small amount of frozen condensation inside the fresh food section, took picture. Disassembled freezer and found evaporator looks good, fan is running, drain is clear. Took one picture. There is no frost buildup refrigerator is currently running normally. Job complete"

Near Big Valley Dr, Manchaca, TX 78652
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Arrived onsite for refrigerator that is freezing items. Inspected unit and work area. Found several jars underneath and in front of the damper control as well as food pushed against the back of the refrigerator wall. Customer advised the water filter area had been leaking and freezing. Found water filter not engaged all the way. Tightened water filter and took temperatures. Found RC at 36°F and freezer section at 6°F. Please do not in service diagnostics and tested thermistors and damper control. Found unit operating as designed. Informed issue may have been due to an airflow issue. Went over user care guide and operations to avoid this issue from returning. Unit is working as designed. Call complete.

Near Indian Trail, Salado, TX 76571
Paul R.

Paul R.

DRYER MAYTAG MED6630HW1 Arrived onsite for a dryer to replace the previous diagnosed parts. I replaced the sensor harness and ran the diagnostics cycle. The unit completed the cycle and all functions are working as designed. Call complete.

Near Deercreek Ln, Leander, TX 78641
Wesley P.

Wesley P.

WASHER WHIRLPOOL MVWX655DW2 Arrived onsite and found unit control and capacitor and motor had caused failure of spin or agitation capabilities. Replaced motor and control and capacitor. Unit is now operating as designed.

Near Mc Phaul St, Austin, TX 78758
David  Z.

David Z.

RANGE WHIRLPOOL WEG750H0HZ0 "Arrived on site to diagnose range that customer was having control panel issues. Performed diagnostic and checked for errors and asked for additional info. Customer advised me that the time and date occasionally reset and time doesn’t always stay consistent. Contacted tech line who advise the WiFi should be connected to home network, as unit ties to sync up with world clock. Connected customers unit to WiFi so it could sync. Customer also told me that they hear what sounds like a metallic popping or banging sound sometimes. Sound is likely thermal expansion of the side panels. Tested unit at over 400 degrees and verified the ignition to the gas is normal. All is working as designed at this time. Call complete, no gas leaks."

Near Palisade Dr, Austin, TX 78731

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