We serviced a
FRIGIDAIRE DRYER
Model FEX831FS0
Near Marble Falls, TX 78654
Cliff
Job Details: 04/06/2022
Arrived on site to diagnose a dryer that is making unusual noise. Found rear bearing failed and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Killeen, TX 76542
Tyler
Job Details: 04/06/2022
Arrived on site for freezer not cooling properly. Upon arrival confirmed issue. After further testing I found unit showed signs of going 8th extended defrost periods causing loss of cooling in compartment. Found failures in harness & control. Will need office to reschedule once availability of parts is known; ordrng 1 W11324678 (Fc harness) and 1 WPW10383615 (Thermistor) and 1 W11496886 (Control) and 1 WPW10384183 (Thermistor)
We serviced a
WHIRLPOOL FREEZER
Model WRF992FIFM00
Near Killeen, TX 76542
Tyler
Job Details: 04/06/2022
Arrived on site for refrigerated and not making ice correctly after two full harvest cycles after previously being repaired. After further inspection found the inlet valve was still receiving 120 V then found that water is able to make it up to the door hinge connection but had a failure in the filter heating tube assembly within the door. Did fine during diagnostics that the unit was sending 12.5 DC volts to the heater tube tube was stuck open not allowing a proper connection.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Liberty Hill, TX 78642
Kimo
Job Details: 04/06/2022
Arrived onsite for refrigerator not cooling in fc. Upon inspection I found right fc door gasket torn. Cause it the refrigerator to leaks air and constantly call for cool and never go though defrost. Ice on evap. I advised customer to defrost unit over night with towels around unit. And quoted customer for the gasket replacement. Return tech to level unit.. schedule for 04/11/22; ordrng 1 W10830162 (Gasket)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Liberty Hill, TX 78642
Kimo
Job Details: 04/06/2022
Arrived onsite for refrigerator not cooling in fc. Upon inspection I found right fc door gasket torn. Cause it the refrigerator to leaks air and constantly call for cool and never go though defrost. Ice on evap. I advised customer to defrost unit over night with towels around unit. And quoted customer for the gasket replacement. Return tech to level unit.. schedule for 04/11/22; ordrng 1 W10830162 (Gasket)
We serviced a
WHIRLPOOL WASHER
Model WTW5700XW3
Near Liberty Hill, TX 78642
Kimo
Job Details: 04/06/2022
Arrived onsite for washer not completing wash cycle. Upon inspection I found that the bet was loos and the gearcase is leaking see pix. I am ordering 1x gearcase 1x belt 1x cam. Office to reschedule.; ordrng 1 WPW10006384 (Belt) and 1 W10721967 (Cam) and 1 W11454372 (GEARCASE)
We serviced a
WHIRLPOOL WASHER
Model WTW5700XW3
Near Liberty Hill, TX 78642
Kimo
Job Details: 04/06/2022
Arrived onsite for washer not completing wash cycle. Upon inspection I found that the bet was loos and the gearcase is leaking see pix. I am ordering 1x gearcase 1x belt 1x cam. Office to reschedule.; ordrng 1 WPW10006384 (Belt) and 1 W10721967 (Cam) and 1 W11454372 (GEARCASE)
We serviced a
WHIRLPOOL MICROWAVE
Model KMBD104GSS01
Near Andice, TX 78628
Kimo
Job Details: 04/06/2022
Arrived onsite for MW not operating properly the door will open in the middle of warming sometimes. I confirmed this. I installed the interlocks and tested unit and found no change. Which indicates that the control may be failing
We serviced a
WHIRLPOOL MICROWAVE
Model KMBD104GSS01
Near Andice, TX 78628
Kimo
Job Details: 04/06/2022
Arrived onsite for MW not operating properly the door will open in the middle of warming sometimes. I confirmed this. I installed the interlocks and tested unit and found no change. Which indicates that the control may be failing
We serviced a
FRIGIDAIRE DRYER
Model n/a
Near Georgetown, TX 78628
Kimo
Job Details: 04/06/2022
Arrived onsite to diagnostics dryer not operating. Upon inspection I found power at wall full 240vac but unit showed no signs of life. I check the THERMAL LIMITER and found it showing open. I also checked the THERMISTOR and found it showing open as well; ordrng 1 134120900 (THERMAL LIMITER) and 1 134587700 (THERMISTOR)
We serviced a
FRIGIDAIRE DRYER
Model n/a
Near Georgetown, TX 78628
Kimo
Job Details: 04/06/2022
Arrived onsite to diagnostics dryer not operating. Upon inspection I found power at wall full 240vac but unit showed no signs of life. I check the THERMAL LIMITER and found it showing open. I also checked the THERMISTOR and found it showing open as well; ordrng 1 134120900 (THERMAL LIMITER) and 1 134587700 (THERMISTOR)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Marble Falls, TX 78657
Cliff
Job Details: 04/06/2022
Arrived on site to diagnose an ice machine that is not turning on. Found external drain pump frozen and freed pump. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Marble Falls, TX 78657
Cliff
Job Details: 04/06/2022
Arrived on site to diagnose an ice machine that is not turning on. Found external drain pump frozen and freed pump. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HB5
Near Seguin, TX 78155
Andrey
Job Details: 04/06/2022
"Arrived on site to test unit for no heat, customer stated the it started sparking and then the light would not come off, tested unit found customer has metal rack in unit even when there is no need for it, removed rack and advised customer not to use it to prevent damage to unit, replaced control, all functions returned to normal, heated water for 1 min, water was hot , sent video and pictures to Ron from whirlpool, unit now is running as designed job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HB5
Near Seguin, TX 78155
Andrey
Job Details: 04/06/2022
"Arrived on site to test unit for no heat, customer stated the it started sparking and then the light would not come off, tested unit found customer has metal rack in unit even when there is no need for it, removed rack and advised customer not to use it to prevent damage to unit, replaced control, all functions returned to normal, heated water for 1 min, water was hot , sent video and pictures to Ron from whirlpool, unit now is running as designed job complete"
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW0
Near Seguin, TX 78155
Andrey
Job Details: 04/06/2022
"Arrived on site to replace previously diagnosed gear case, belt and shift actuator, took apart unit, new gear case that was received was incorrect, part number correct but part inside is incorrect, ordering correct part, office to reschedule for same time frame per customer request ; ordrng 1 W11423738 (Gear case short shaft)"
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW0
Near Seguin, TX 78155
Andrey
Job Details: 04/06/2022
"Arrived on site to replace previously diagnosed gear case, belt and shift actuator, took apart unit, new gear case that was received was incorrect, part number correct but part inside is incorrect, ordering correct part, office to reschedule for same time frame per customer request ; ordrng 1 W11423738 (Gear case short shaft)"
We serviced a
MAYTAG REFRIGERATOR
Model MBF1958XEW1
Near Seguin, TX 78155
Andrey
Job Details: 04/06/2022
"Arrived on site to test unit for not cooling, connected pressure gages and found, pressures indicate high side leak with small charge left in system, all joints were checked no bubbles detected, leak is not accessible, somewhere in the cabinet. Non repairable sealed system"
We serviced a
MAYTAG REFRIGERATOR
Model MBF1958XEW1
Near Seguin, TX 78155
Andrey
Job Details: 04/06/2022
"Arrived on site to test unit for not cooling, connected pressure gages and found, pressures indicate high side leak with small charge left in system, all joints were checked no bubbles detected, leak is not accessible, somewhere in the cabinet. Non repairable sealed system"
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Elgin, TX 78621
Tyler L
Job Details: 04/06/2022
"Arrived on site for complaints of no heat. Found proper voltage at the wall and block. Found good continuity on the element and cutoff. Installed new timer and fixed thermostat. Unit is now heating properly. No other issues at this time, job complete."
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Elgin, TX 78621
Tyler L
Job Details: 04/06/2022
"Arrived on site for complaints of no heat. Found proper voltage at the wall and block. Found good continuity on the element and cutoff. Installed new timer and fixed thermostat. Unit is now heating properly. No other issues at this time, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Seguin, TX 78155
Andrey
Job Details: 04/06/2022
"Arrived on site to test unit for no power quit working, tested unit found control unresponsive to diagnostics and other operations, but as soon as you plug unit in drain pump kicks in, pump reading 21 olms, replaced control all functions returned to normal, ran diagnostics cycle all components tested good, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Seguin, TX 78155
Andrey
Job Details: 04/06/2022
"Arrived on site to test unit for no power quit working, tested unit found control unresponsive to diagnostics and other operations, but as soon as you plug unit in drain pump kicks in, pump reading 21 olms, replaced control all functions returned to normal, ran diagnostics cycle all components tested good, no leaks detected job complete"
We serviced a
ROPER DRYER
Model RED4516FW0
Near Elgin, TX 78621
Tyler L
Job Details: 04/06/2022
"Arrived on site for complaints of intermittent no operation. Found proper and balanced voltage at the wall and block. Ran unit and started up with no issues. Tumbling and heating correctly. Started unit several more times, on different settings, and had no issues. Called techline #7733363889 and they recommended having the breaker and outlet changed out by an electrician. Job complete."
We serviced a
ROPER DRYER
Model RED4516FW0
Near Elgin, TX 78621
Tyler L
Job Details: 04/06/2022
"Arrived on site for complaints of intermittent no operation. Found proper and balanced voltage at the wall and block. Ran unit and started up with no issues. Tumbling and heating correctly. Started unit several more times, on different settings, and had no issues. Called techline #7733363889 and they recommended having the breaker and outlet changed out by an electrician. Job complete."
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Bastrop, TX 78602
Tyler L
Job Details: 04/06/2022
"Arrived on site for complaints of no cold water. Tested in component activation and found the cold water not filling. Also found valve weeping. Installed new valve and now cold water is flowing as designed. Ran factory diagnostics and unit passed. No water leaks detected, job complete."
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Bastrop, TX 78602
Tyler L
Job Details: 04/06/2022
"Arrived on site for complaints of no cold water. Tested in component activation and found the cold water not filling. Also found valve weeping. Installed new valve and now cold water is flowing as designed. Ran factory diagnostics and unit passed. No water leaks detected, job complete."
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Kingsland, TX 78639
Cliff
Job Details: 04/06/2022
Arrived on site to diagnose a washer that has torn door boot. Replaced boot and front retainer. All is working properly at this time. No leaks were found at time of service
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Kingsland, TX 78639
Cliff
Job Details: 04/06/2022
Arrived on site to diagnose a washer that has torn door boot. Replaced boot and front retainer. All is working properly at this time. No leaks were found at time of service
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Kingsland, TX 78639
Cliff
Job Details: 04/06/2022
Arrived on site to diagnose a dryer with long dry times. Found no failures to unit at this time. Advised customer that energy saving option will intentionally leave clothes damp to save power. No repairs needed at this time.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Kingsland, TX 78639
Cliff
Job Details: 04/06/2022
Arrived on site to diagnose a dryer with long dry times. Found no failures to unit at this time. Advised customer that energy saving option will intentionally leave clothes damp to save power. No repairs needed at this time.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS8
Near New Braunfels, TX 78130
Andrey
Job Details: 04/06/2022
"Arrived on site to replace previously diagnosed control, called whirlpool and was advised to change control, replaced control, light is now working, but when I turned on the MW a loud clicking noise came from one of the relay on the control for about 4 seconds and the turns off completely, put old control back in and the noise is gone, will order new control and return office to reschedule ; ordrng 1 W11552018 (Control)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS8
Near New Braunfels, TX 78130
Andrey
Job Details: 04/06/2022
"Arrived on site to replace previously diagnosed control, called whirlpool and was advised to change control, replaced control, light is now working, but when I turned on the MW a loud clicking noise came from one of the relay on the control for about 4 seconds and the turns off completely, put old control back in and the noise is gone, will order new control and return office to reschedule ; ordrng 1 W11552018 (Control)"
We serviced a
MAYTAG WASHER
Model MHW8200FC0
Near New Braunfels, TX 78132
Andrey
Job Details: 04/06/2022
"Arrived on site to test unit for unit locked and in constant drain, was not able to open unit, unit is displaying a pressure error, will need control and pressure switch to fix issue ; ordrng 1 WPW10448876 (Pressure switch) and 1 W11201292 (ACU)"
We serviced a
MAYTAG WASHER
Model MHW8200FC0
Near New Braunfels, TX 78132
Andrey
Job Details: 04/06/2022
"Arrived on site to test unit for unit locked and in constant drain, was not able to open unit, unit is displaying a pressure error, will need control and pressure switch to fix issue ; ordrng 1 WPW10448876 (Pressure switch) and 1 W11201292 (ACU)"
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HB00
Near New Braunfels, TX 78130
Andrey
Job Details: 04/06/2022
"Arrived on site to test unit for thin ice, customer stated that it made thin ice for a few weeks and then just started doing the same thing, overfilling reservoir and melting ice, tested unit found that reservoir is filling with water and not stopping, got authorization to replace control valve and recirculating pump, checked polarity out outlet, checked out good, no voltage detected on ground,everything looks good, replaced pump control board and valve tested unit unit is now filling and stopping at desired level at this time do unit is running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HB00
Near New Braunfels, TX 78130
Andrey
Job Details: 04/06/2022
"Arrived on site to test unit for thin ice, customer stated that it made thin ice for a few weeks and then just started doing the same thing, overfilling reservoir and melting ice, tested unit found that reservoir is filling with water and not stopping, got authorization to replace control valve and recirculating pump, checked polarity out outlet, checked out good, no voltage detected on ground,everything looks good, replaced pump control board and valve tested unit unit is now filling and stopping at desired level at this time do unit is running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near New Braunfels, TX 78130
Andrey
Job Details: 04/06/2022
"Arrived on site to test unit for frost buildup in FC tested unit found that left side of FC door is not sealing, inspected FC and found an item has fallen behind the door Restricted it to seal all the way, removed item, advised customer to only open and close door from center of doors to ensure a good seal on the door gasket, unit is running as designed, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near New Braunfels, TX 78130
Andrey
Job Details: 04/06/2022
"Arrived on site to test unit for frost buildup in FC tested unit found that left side of FC door is not sealing, inspected FC and found an item has fallen behind the door Restricted it to seal all the way, removed item, advised customer to only open and close door from center of doors to ensure a good seal on the door gasket, unit is running as designed, job complete"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Whitney, TX 76692
Jonathan M
Job Details: 04/06/2022
Arrived on site for a dryer thats making a squeaking sound during operation. Inspected unit and work area. The customer turn the unit on and you could hear a rumbling almost immediately. Disassembled the unit and found two of the rollers and the idler pulley barely spinning and making sounds as the spun. Replaced both idler pulley and rollers and tested the unit. The unit is now working and operating as designed with no abnormal sounds present. Call complete.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Whitney, TX 76692
Jonathan M
Job Details: 04/06/2022
Arrived on site for a dryer thats making a squeaking sound during operation. Inspected unit and work area. The customer turn the unit on and you could hear a rumbling almost immediately. Disassembled the unit and found two of the rollers and the idler pulley barely spinning and making sounds as the spun. Replaced both idler pulley and rollers and tested the unit. The unit is now working and operating as designed with no abnormal sounds present. Call complete.
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Waco, TX 76705
Jonathan M
Job Details: 04/06/2022
"Arrived on site for washing machine that is flashing an F6 E3 (ACU cannot hear UI) error code. Inspected unit and work area. The unit was unplugged prior to arrival and upon plugging the unit in, the unit would not turn on. Checked voltage at the control and found proper voltage coming to the control. Checked voltage going to the user interface and found proper voltage. This would indicate a bad user interface. Replaced user interface and tested the unit. The unit is now working as designed. Ran the unit through a calibration cycle.
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Waco, TX 76705
Jonathan M
Job Details: 04/06/2022
"Arrived on site for washing machine that is flashing an F6 E3 (ACU cannot hear UI) error code. Inspected unit and work area. The unit was unplugged prior to arrival and upon plugging the unit in, the unit would not turn on. Checked voltage at the control and found proper voltage coming to the control. Checked voltage going to the user interface and found proper voltage. This would indicate a bad user interface. Replaced user interface and tested the unit. The unit is now working as designed. Ran the unit through a calibration cycle.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Waco, TX 76708
Jonathan M
Job Details: 04/06/2022
Arrived on site for refrigerator thats not making ice. Inspected unit and work area. The customer advised that the unit has not made any ice since they swapped out their filter. Check the ice bin and found the ice bin completely full of ice. The customer stated that the last time he checked was on March 28 and it still had not made ice. He requested that we replace the icemaker because hes not sure if this unit is working properly or not. Ordering icemaker in the office will need to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 W11546935 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Waco, TX 76708
Jonathan M
Job Details: 04/06/2022
Arrived on site for refrigerator thats not making ice. Inspected unit and work area. The customer advised that the unit has not made any ice since they swapped out their filter. Check the ice bin and found the ice bin completely full of ice. The customer stated that the last time he checked was on March 28 and it still had not made ice. He requested that we replace the icemaker because hes not sure if this unit is working properly or not. Ordering icemaker in the office will need to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 W11546935 (Icemaker)
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL01
Near China Spring, TX 76633
Jonathan M
Job Details: 04/06/2022
"Arrived on site for a refrigerator that is not cooling. Inspected unit and work area. The customer advised that the refrigerator does not cool but the freezer does and its holding temperature. Inspected the refrigerator section and found evidence of a defrost issue in the refrigerator compartment. The ice buildup was so bad, I was unable to access the evaporator. Ordering all pertinent parts and advise the customer that they would need to defrost the unit at least 2 to 3 days in advance of the service. The customer is going out of town tomorrow and will not be back until the day prior to the reschedule date. The customer is going to attempt to try to defrost the refrigerator section by leaving the door open for at least 24 hours prior to arrival. The customer advised they will call back if theyre unsuccessful prior to the visit but had requested a Thursday or Friday appointment instead if possible. I rescheduled customer to 4/13 for now.; ordrng 1 W11291124 (Defrost heater) and 1 W11359775 (Evaporator cover)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL01
Near China Spring, TX 76633
Jonathan M
Job Details: 04/06/2022
"Arrived on site for a refrigerator that is not cooling. Inspected unit and work area. The customer advised that the refrigerator does not cool but the freezer does and its holding temperature. Inspected the refrigerator section and found evidence of a defrost issue in the refrigerator compartment. The ice buildup was so bad, I was unable to access the evaporator. Ordering all pertinent parts and advise the customer that they would need to defrost the unit at least 2 to 3 days in advance of the service. The customer is going out of town tomorrow and will not be back until the day prior to the reschedule date. The customer is going to attempt to try to defrost the refrigerator section by leaving the door open for at least 24 hours prior to arrival. The customer advised they will call back if theyre unsuccessful prior to the visit but had requested a Thursday or Friday appointment instead if possible. I rescheduled customer to 4/13 for now.; ordrng 1 W11291124 (Defrost heater) and 1 W11359775 (Evaporator cover)"
We serviced a
KITCHENAID OVEN
Model KMBP100EBS03
Near McGregor, TX 76657
Jonathan M
Job Details: 04/06/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced convection oven cavity thermostat and test of the unit. The unit begin to work and operate as designed. Call complete.
We serviced a
KITCHENAID OVEN
Model KMBP100EBS03
Near McGregor, TX 76657
Jonathan M
Job Details: 04/06/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced convection oven cavity thermostat and test of the unit. The unit begin to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Woodway, TX 76712
Jonathan M
Job Details: 04/06/2022
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. The customer advised that since my prior visit, the icemaker has been working and functioning as designed and less they do not want to replace the icemaker at this time. Replaced the latch and tested the unit. The unit is now working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Woodway, TX 76712
Jonathan M
Job Details: 04/06/2022
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. The customer advised that since my prior visit, the icemaker has been working and functioning as designed and less they do not want to replace the icemaker at this time. Replaced the latch and tested the unit. The unit is now working as designed
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Woodway, TX 76712
Jonathan M
Job Details: 04/06/2022
"Arrived on site for a nice machine that is not making ice. Inspected unit and work area. The customer advised at every time that the unit seems to be starting a new ice cycle, the unit overflows and floods the compartment making the ice that it had just made disappear. I did confirm that complaint as well as find the grid cutter broken. Tested the unit and diagnostics and found the fuel level sensor on the recirculating pump not working. Replaced both recirculating pump and grid cutter and tested the unit. The unit is now working as designed. Call complete."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Woodway, TX 76712
Jonathan M
Job Details: 04/06/2022
"Arrived on site for a nice machine that is not making ice. Inspected unit and work area. The customer advised at every time that the unit seems to be starting a new ice cycle, the unit overflows and floods the compartment making the ice that it had just made disappear. I did confirm that complaint as well as find the grid cutter broken. Tested the unit and diagnostics and found the fuel level sensor on the recirculating pump not working. Replaced both recirculating pump and grid cutter and tested the unit. The unit is now working as designed. Call complete."
We serviced a
KENMORE OVEN
Model 790.4028341
Near Georgetown, TX 78628
Kimo
Job Details: 04/06/2022
Arrived onsite for wall oven door not staying shut. Upon inspection I found that the right side door hinge spring had stretched and left no tension on door. I quoted customer for hinge R/R customer agreed and I replaced hinge and tested unit and found unit operating as designed.
We serviced a
KENMORE OVEN
Model 790.4028341
Near Georgetown, TX 78628
Kimo
Job Details: 04/06/2022
Arrived onsite for wall oven door not staying shut. Upon inspection I found that the right side door hinge spring had stretched and left no tension on door. I quoted customer for hinge R/R customer agreed and I replaced hinge and tested unit and found unit operating as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Hewitt, TX 76643
Jonathan M
Job Details: 04/06/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the harness and found one of the harness wires inside the sleeve was broken causing the DC short. Reassembled the unit and plugged the unit in. The unit began to work and operate as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Hewitt, TX 76643
Jonathan M
Job Details: 04/06/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the harness and found one of the harness wires inside the sleeve was broken causing the DC short. Reassembled the unit and plugged the unit in. The unit began to work and operate as designed. Call complete.
We serviced a
JENN-AIR ICE MACHINE
Model JIM158XYRS2
Near Austin, TX 78757
Scott
Job Details: 04/06/2022
"Arrived on site for poor ice production . Ran diagnostics and found very poor water flow , no different with filter in or with out . Replaced valve. Reran diagnostics and water flow is back to normal. No water leaks detected at time of service. Job complete"
We serviced a
JENN-AIR ICE MACHINE
Model JIM158XYRS2
Near Austin, TX 78757
Scott
Job Details: 04/06/2022
"Arrived on site for poor ice production . Ran diagnostics and found very poor water flow , no different with filter in or with out . Replaced valve. Reran diagnostics and water flow is back to normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104KPS0
Near Austin, TX 78757
Scott
Job Details: 04/06/2022
"Arrived on site for dishwasher making a lot of noise while running . Found unit is running dry . Did find water is getting to valve . Valve has failed . Ordering valve and also found part of toe kick missing ,ordering toe kick . Left water turned off . Call to set return ; ordrng 1 W11108991 (Toe kick) and 1 W11025970 (Valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104KPS0
Near Austin, TX 78757
Scott
Job Details: 04/06/2022
"Arrived on site for dishwasher making a lot of noise while running . Found unit is running dry . Did find water is getting to valve . Valve has failed . Ordering valve and also found part of toe kick missing ,ordering toe kick . Left water turned off . Call to set return ; ordrng 1 W11108991 (Toe kick) and 1 W11025970 (Valve)"
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS2
Near Austin, TX 78757
Scott
Job Details: 04/06/2022
"Arrived on site ,replaced spark module . Ran preheat all checked normal. No gas leaks detected at time of service. Job complete."
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS2
Near Austin, TX 78757
Scott
Job Details: 04/06/2022
"Arrived on site ,replaced spark module . Ran preheat all checked normal. No gas leaks detected at time of service. Job complete."
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Georgetown, TX 78626
Wesley
Job Details: 04/06/2022
Arrived onsite and was advised that the maintenance had left with the access but would be back shortly. Waited. Inspected washer and found money collection mechanism failed. Bolt missing to allow proper function of slide. Accessed coin assembly and repaired by reinserting catch bolt. Unit is now operating as designed. ; ordrng 1 WPW10549814 (Meter box)
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Georgetown, TX 78626
Wesley
Job Details: 04/06/2022
Arrived onsite and was advised that the maintenance had left with the access but would be back shortly. Waited. Inspected washer and found money collection mechanism failed. Bolt missing to allow proper function of slide. Accessed coin assembly and repaired by reinserting catch bolt. Unit is now operating as designed. ; ordrng 1 WPW10549814 (Meter box)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Georgetown, TX 78626
Wesley
Job Details: 04/06/2022
Arrived onsite and found customer wanted install to be completed as the upper screws had been left uninstalled by original installer. Ordering mount kit and returning to complete. ; ordrng 1 W10760039 (Install kit)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Georgetown, TX 78626
Wesley
Job Details: 04/06/2022
Arrived onsite and found customer wanted install to be completed as the upper screws had been left uninstalled by original installer. Ordering mount kit and returning to complete. ; ordrng 1 W10760039 (Install kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Jonestown, TX 78645
David S
Job Details: 04/06/2022
Arrived on site to replace the rc door. I gained access to the door and replaced it with new. The new door is sealing properly all the way around. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Jonestown, TX 78645
David S
Job Details: 04/06/2022
Arrived on site to replace the rc door. I gained access to the door and replaced it with new. The new door is sealing properly all the way around. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Round Rock, TX 78665
Wesley
Job Details: 04/06/2022
Arrived onsite and found the customer had solved their tub leak which revealed a smaller secondary leak from the diverter. Replaced sump and motor. Unit is now operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Round Rock, TX 78665
Wesley
Job Details: 04/06/2022
Arrived onsite and found the customer had solved their tub leak which revealed a smaller secondary leak from the diverter. Replaced sump and motor. Unit is now operating as designed.
We serviced a
WHIRLPOOL DRYER
Model MEDB750YW0
Near Hutto, TX 78634
Wesley
Job Details: 04/06/2022
Arrived onsite and found unit operating with loud screech. Replaced rollers and pulley. Unit function is restored. Found old pulley wheel had sheered off.
We serviced a
WHIRLPOOL DRYER
Model MEDB750YW0
Near Hutto, TX 78634
Wesley
Job Details: 04/06/2022
Arrived onsite and found unit operating with loud screech. Replaced rollers and pulley. Unit function is restored. Found old pulley wheel had sheered off.
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Hutto, TX 78634
Wesley
Job Details: 04/06/2022
Arrived onsite for upper bake not working. Found upper bake ignitor failed. Completed repair and charged in full. All checks good. The unit is now operating as designed.
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Hutto, TX 78634
Wesley
Job Details: 04/06/2022
Arrived onsite for upper bake not working. Found upper bake ignitor failed. Completed repair and charged in full. All checks good. The unit is now operating as designed.
We serviced a
GE DISHWASHER
Model GSD2100V50BB
Near Killeen, TX 76543
Tyler
Job Details: 04/06/2022
Arrived on site for dishwasher not turning on. Upon arrival confirm complaint and after further inspection found a stable 120 V connection going to timer I did however find that card of the issue was one of the door switches and the door had failed my long door to register it was shut. After replacing door switch I reassembled a tested unit and found dishwasher functioning as it designed. I also had to add a new claim to the drain line because the previous installers that out of the zip tied to the drain line not allow proper securing of the drain hose. Also found that the garbage disposal itself is not leaking but there is a leak coming from the PVC piping underneath where the drain line is connected to from the dishwasher and AHS will need to send a plumber out in order to make the repairs to the PVC to prevent further issues and leaking. Call complete
We serviced a
GE DISHWASHER
Model GSD2100V50BB
Near Killeen, TX 76543
Tyler
Job Details: 04/06/2022
Arrived on site for dishwasher not turning on. Upon arrival confirm complaint and after further inspection found a stable 120 V connection going to timer I did however find that card of the issue was one of the door switches and the door had failed my long door to register it was shut. After replacing door switch I reassembled a tested unit and found dishwasher functioning as it designed. I also had to add a new claim to the drain line because the previous installers that out of the zip tied to the drain line not allow proper securing of the drain hose. Also found that the garbage disposal itself is not leaking but there is a leak coming from the PVC piping underneath where the drain line is connected to from the dishwasher and AHS will need to send a plumber out in order to make the repairs to the PVC to prevent further issues and leaking. Call complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Georgetown, TX 78633
Lou
Job Details: 04/06/2022
"Arrived on site to inspect dishwasher not completing a cycle. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed. I found a small amount of water leaking from the vent area. Tested the vent and found it bad.. I removed and replaced the vent and retested and unit is operating as designed. No water leaks observed at the end of service, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Georgetown, TX 78633
Lou
Job Details: 04/06/2022
"Arrived on site to inspect dishwasher not completing a cycle. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed. I found a small amount of water leaking from the vent area. Tested the vent and found it bad.. I removed and replaced the vent and retested and unit is operating as designed. No water leaks observed at the end of service, job completed."
We serviced a
KITCHENAID OVEN
Model KODE300ESS01
Near Georgetown, TX 78633
Lou
Job Details: 04/06/2022
"Arrived on site to inspect double wall oven not heating properly. Upon further inspection, the customer advised that neither oven is reaching preheat temp and they received an error code. I placed the unit in diagnostics and checked error codes and found F6E1 and F9E0. Cleared the codes and tested the upper oven on bake at 350 degrees. Before starting, I found splash protectors in the bottoms of both ovens. I explained to the customer that these mats are not good for the unit unless theyre cut back to allow air flow inside the unit. Once removed, I continued with testing the upper oven. Also found the top oven door gasket badly smashed at the bottom and will need to be replaced. Once the unit reached preheat, I found my temps were at 266 degrees. I turned the unit off and pulled the unit out onto my oven dolly and tested the elements and sensors. I found both sensors within range and all four elements were good.
We serviced a
KITCHENAID OVEN
Model KODE300ESS01
Near Georgetown, TX 78633
Lou
Job Details: 04/06/2022
"Arrived on site to inspect double wall oven not heating properly. Upon further inspection, the customer advised that neither oven is reaching preheat temp and they received an error code. I placed the unit in diagnostics and checked error codes and found F6E1 and F9E0. Cleared the codes and tested the upper oven on bake at 350 degrees. Before starting, I found splash protectors in the bottoms of both ovens. I explained to the customer that these mats are not good for the unit unless theyre cut back to allow air flow inside the unit. Once removed, I continued with testing the upper oven. Also found the top oven door gasket badly smashed at the bottom and will need to be replaced. Once the unit reached preheat, I found my temps were at 266 degrees. I turned the unit off and pulled the unit out onto my oven dolly and tested the elements and sensors. I found both sensors within range and all four elements were good.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Killeen, TX 76543
Tyler
Job Details: 04/06/2022
Arrived on site for washer shaking violently and not going past the rinse cycle. Upon arrival confirmed issue but found no errors and diagnostics after further testing found that all force a smetch and rod failed causing unit to hang lower than it should and stay off balance. Replaced all four suspension rods then reassembled and tested washer and found it fully functioning as designed with no leaks during repairs of testing. Call complete
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Killeen, TX 76543
Tyler
Job Details: 04/06/2022
Arrived on site for washer shaking violently and not going past the rinse cycle. Upon arrival confirmed issue but found no errors and diagnostics after further testing found that all force a smetch and rod failed causing unit to hang lower than it should and stay off balance. Replaced all four suspension rods then reassembled and tested washer and found it fully functioning as designed with no leaks during repairs of testing. Call complete
We serviced a
GE OVEN
Model JT3500SF3SS
Near Harker Heights, TX 76548
Tyler
Job Details: 04/06/2022
"Arrived on site for wall oven needing previously diagnosed latches, control and upper oven sensor. Upon arrival installed required parts. Reassembled and tested unit. Found full functionality restored to wall oven. Call complete"
We serviced a
GE OVEN
Model JT3500SF3SS
Near Harker Heights, TX 76548
Tyler
Job Details: 04/06/2022
"Arrived on site for wall oven needing previously diagnosed latches, control and upper oven sensor. Upon arrival installed required parts. Reassembled and tested unit. Found full functionality restored to wall oven. Call complete"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2557HEW
Near Harker Heights, TX 76548
Tyler
Job Details: 04/06/2022
Arrived on site for refrigerator making loud screeching noise. Upon arrival confirmed issue and after further testing I found a loud grinding noise/failure in the dampener motor. Also found unit had no waterline attached but icemaker had been running none stop to the point that it burnt ice maker motor up and could have possible caused a failure in the inlet valve. Was able to reschedule customer for 4/11/22 (Monday) to install new dampener motor asm. ; ordrng 1 WP67003903 (Dampener)
We serviced a
MAYTAG REFRIGERATOR
Model MFF2557HEW
Near Harker Heights, TX 76548
Tyler
Job Details: 04/06/2022
Arrived on site for refrigerator making loud screeching noise. Upon arrival confirmed issue and after further testing I found a loud grinding noise/failure in the dampener motor. Also found unit had no waterline attached but icemaker had been running none stop to the point that it burnt ice maker motor up and could have possible caused a failure in the inlet valve. Was able to reschedule customer for 4/11/22 (Monday) to install new dampener motor asm. ; ordrng 1 WP67003903 (Dampener)
We serviced a
WHIRLPOOL OVEN
Model WOD93EC0AS03
Near Georgetown, TX 78633
Lou
Job Details: 04/06/2022
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the upper oven door latch assembly and tested. Unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL OVEN
Model WOD93EC0AS03
Near Georgetown, TX 78633
Lou
Job Details: 04/06/2022
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the upper oven door latch assembly and tested. Unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Round Rock, TX 78681
David S
Job Details: 04/06/2022
Arrived on site for unknown issue. I inspected the unit and work area. I found no fault codes in diagnostics. I inspected The gear case and all components underneath the unit. I found everything intact. I ran a diagnostics cycle and found the unit working as designed. I found the customer using deep water and using to much soap. I explained to the customer how much soap to use and what settings to use for the unit. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Round Rock, TX 78681
David S
Job Details: 04/06/2022
Arrived on site for unknown issue. I inspected the unit and work area. I found no fault codes in diagnostics. I inspected The gear case and all components underneath the unit. I found everything intact. I ran a diagnostics cycle and found the unit working as designed. I found the customer using deep water and using to much soap. I explained to the customer how much soap to use and what settings to use for the unit. Job complete.
We serviced a
KENMORE DRYER
Model 110.6120201
Near Round Rock, TX 78665
Wesley
Job Details: 04/06/2022
Arrived onsite for dryer not working and found fuse and cutoffs blown. Replaced fuse and cutoffs. Now unit is operating and heating. Element is not shorted. Found duct clogged and not flowing. Advised owner of condition and need for duct cleaning.
We serviced a
KENMORE DRYER
Model 110.6120201
Near Round Rock, TX 78665
Wesley
Job Details: 04/06/2022
Arrived onsite for dryer not working and found fuse and cutoffs blown. Replaced fuse and cutoffs. Now unit is operating and heating. Element is not shorted. Found duct clogged and not flowing. Advised owner of condition and need for duct cleaning.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78759
Gerry C
Job Details: 04/06/2022
Arrived to inspect unit for Technical Service Pointer #: W11540964. Office to order heater element. No leaks observed during service. ; ordrng 1 W11537778 (Heater)
We serviced a
GE REFRIGERATOR
Model GFE26GSHCSS
Near Belton, TX 76513
Tyler
Job Details: 04/06/2022
Arrived on site for refrigerator needing previously diagnosed rc fan motor. Upon arrival installed required part. Reassembled and tested unit and found motor functioning as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS
Near Leander, TX 78641
David S
Job Details: 04/06/2022
Arrived on site for dishwasher leaking. I inspected the unit and work area. I found water being sprayed past the gasket. I found the spray arms clear. I am ordering the gasket to complete the repair. Reschedule for Monday 4/11/22; ordrng 1 W11498831 (Gasket)
We serviced a
GE REFRIGERATOR
Model GFE26GSHCSS
Near Belton, TX 76513
Tyler
Job Details: 04/06/2022
Arrived on site for refrigerator needing previously diagnosed rc fan motor. Upon arrival installed required part. Reassembled and tested unit and found motor functioning as designed.
We serviced a
GE MICROWAVE
Model PEB2060SM2SS
Near Bastrop, TX 78602
Tyler L
Job Details: 04/06/2022
"Arrived on site for complaints of unit turning on and off on its own. Found unit will turn on when door is open, then click off at times when door is closed and running. Found buttons on display not responding. Will need door switches, holder, control, and control panel. Found the control panel has been discontinued.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFO42FSX00
Near Austin, TX 78759
Gerry C
Job Details: 04/06/2022
"Arrived to instal previously diagnosed and ordered part. I removed the failed original RH door gasket and re-formed the replacement via heat gun. I installed the new gasket along with the included screws and tested. Operational test good, no leaks observed during service.
We serviced a
MAYTAG DRYER
Model MED8200FC1
Near New Braunfels, TX 78132
Andrey
Job Details: 04/06/2022
"Arrived on site to test unit for squeaking noise when turning, tested unit found bad idler pulley, worn out belt and a bad bearing support ; ordrng 2 WPW10314173 (Roller)s and 1 WPW10112954 (Belt) and 1 W10837240 (Idler pulley)"