Service History 11 - Appliance Express

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Liberty Hill, TX 78642

David Z

Job Details: 04/28/2025

"Arrived on site to diagnose washer banging on spin. Customer had said that they had washed one load, and the unit sounded like it was gonna go through the wall and had walked about four inches. I examined the unit and found the cabinet had dents on both sides from the tub hitting the sides. I checked all suspension components and found no issues with the suspension, the basket, the gear case or the hub. Since this had only happened with one cycle, this indicates that the unit was off-balance and had excessive weight on 1 side, causing it to Bang while spinning. Advised customer on proper loading and to make sure that weight is evenly distributed or it will start banging again. I did verify there is denting on both sides of the cabinet going outwards, but it does not impact function at this time. No parts used or needed. Call completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Liberty Hill, TX 78642

David Z

Job Details: 04/28/2025

"Arrived on site to diagnose refrigerator not producing ice, and ice was melting. Examined unit and found temps are good. Ice is in the icemaker, but its not fully formed and watery. Icebox fan felt weak as well, and unit had an E5 error. I replaced the icemaker and the icebox fan to resolve. Unit working as designed, no leaking found. Parts used - W11658802, W10846539."

We serviced a

JENN-AIR DISHWASHER

Model JDB8200AWP1

Near Austin, TX 78731

Scott

Job Details: 04/28/2025

Arrived on site for dishwasher making grinding noise . Found broken glass in drain pump. Impeller looks in good shape . Ran diagnostics unit is functioning properly now . Collected 162.36.34NV39 No parts installed .no water leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRTX5328PM00

Near Leander, TX 78641

Brandon

Job Details: 04/28/2025

Arrived on site to replace previously diagnosed parts. I replaced hinge and shim. Unit tested good. Parts used w11714879 wp489467

We serviced a

WHIRLPOOL OVEN

Model WFES3330RS0

Near Killeen, TX 76548

Robert

Job Details: 04/28/2025

"WFES3330RS0 Arrived on site for a range tripping breaker. On arrival client stated that the range would tripping the breaker when she tried baking. I replaced control board, bake, and broil element. I removed ground wire preheated to five hundred degrees temperature reached without tripping breaker. I rewired ground back on and preheated to five hundred degrees temperature reached without tripping breaker . I checked polarity and voltage readings were correct product works as it's designed. I recommend to client if it happens again to reach out to her home builder. Calling whirlpool safety Sr # 7741409722"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT531HAPM0

Near Round Rock, TX 78681

Scott

Job Details: 04/28/2025

"Arrived on site for leaking dishwasher . Customer had video water leaking from center and really suddy. Ran diagnostics twice . Couldn't duplicate leaking. Removed door panel, no leaking from dispenser or vent gaskets . Customer is on a water softener. Recommended switching to powder and cutting back on amount of detergent . Job complete. Nomparts installed ."

We serviced a

WHIRLPOOL OVEN

Model WFES3530RS0

Near Temple, TX 76501

Tyler

Job Details: 04/28/2025

"Arrived on sitw for range not turning on. On arrival found breaker had tripped per customer once bake was used at random times. On arrival found 246 L1&2, 123 L1n/L2n, & 0ng. Replaced w11182108 bake element, w10856603 broil element, and w11707168 control. Tested unit with ground removed to 500 then reattached ground and instructed customerto run unit for 2hrs. Unit works as designed. Call complete"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Round Rock, TX 78664

Brandon B

Job Details: 04/28/2025

Arrived on-site for washer not cycling. I verified the issue. Was getting f7e1 code. No oil coming from the gearcase. Resistance to the drain pump was OL. Found it broken at the pump. Replaced the harness w11643701 and cycled the unit. Everything is working as designed

We serviced a

MAYTAG DISHWASHER

Model MDB8959SBW3

Near Harker Heights, TX 76548

Robert

Job Details: 04/28/2025

"MDB8959SBW3 Arrived on site to install parts I installed lower washarm,seal,ui control, control, and gasket tested product is working as its designed no water leaks visible from main water supply."

We serviced a

WHIRLPOOL WASHER

Model WFW8620HW4

Near Martindale, TX 78655

Brandon

Job Details: 04/28/2025

Arrived on site for customer complaint of unit stopping mid cycle and not completing cycles. I found no error codes in diagnostic mode. I did find the pressure sensor was not recognizing water level. Ordering pressure sensor ; ordrng 1 W11316246 (Pressure switch)

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near San Marcos, TX 78666

Brandon

Job Details: 04/28/2025

"Arrived on site for customer complaint of unit making a humming noise when not in use. Found failed control, I replaced control, unit tested good. Part used w11498796"

We serviced a

MAYTAG WASHER

Model MHW8200FW0

Near Dripping Springs, TX 78620

Tim M

Job Details: 04/28/2025

"Arrived on site to test unit for drawer holding water. Upon arrival inspected unit and found drawer is in fact holding water and does not remove on its own when the drawer is opened slightly. Found buildup inside the dispenser. Replaced dispenser (W10862190) and tested unit, after multiple test cycles, drawer only held water once but drained out immediately when the drawer was opened. All the other cycles, no water remained inside the drawer. Unit is now running as designed, no leaks detected, job complete."

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Austin, TX 78737

Tim M

Job Details: 04/28/2025

"Arrived on site to test unit for F3E1 error code. Upon arrival found F3E1 water level sensor fault error code flashing. Cannot enter diagnostics and no reaction from power button. Removed power and inspected pressure hose, found no kinks or restrictions. Inspected connections at the control and found the water level sensor connector unplugged. Plugged in connector and ensured all other connections are tight, applied power, error code no longer flashes. Ran a diagnostic cycle with all components properly engaging. Unit is now running as designed, no leaks detected, no parts installed, job complete."

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Austin, TX 78737

Tim M

Job Details: 04/28/2025

"Arrived on site to test unit for off balance loads. Upon arrival customer stated every cycle is thrown off balance and unit starts to move. Inspected unit, found shipping bolts have not been removed causing the unit to not dampen the laundry load. Removed shipping bolts and tested unit, all components are properly engaging and unit is now running as designed, no leaks detected, no parts installed, job complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS00

Near New Braunfels, TX 78132

Andrew

Job Details: 04/28/2025

Arrived on site to test unit for leaking from water filter area. Verified leak and replaced damaged housing(WPW10394053). Unit now working as designed. Job complete.

We serviced a

MAYTAG WASHER

Model MVWP575GW1

Near Driftwood, TX 78619

Tim M

Job Details: 04/28/2025

"Arrived on site to test unit for not agitating. Upon arrival customer stated the unit fills, drains and spins but does not agitate. Entered diagnostics, found no stored error codes. Ran a diagnostics cycle, agitation proceeds with no issue but in consumer mode it will only agitate lightly and not heavy agitation. Replaced splutch (W10721967) and actuator (W11212745) as precautionary, ran a cycle, unit is making a noise that makes it sound like the gear case is seizing. Gear case will have to be replaced along with a leaky valve, control and agitator. Ordering parts, rescheduled for 04/30.; ordrng 1 W11418231 (Agitator base) and 1 W11205048 (Valve)"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW10

Near San Marcos, TX 78666

Brandon

Job Details: 04/28/2025

"Arrived on site for customer complaint of unit not cooling. Found compressor running, unit not coo.ing at all, found sealed system leak. Ordering compressor, evaporator, filter drier, and access valve. ; ordrng 1 W11572047 (Evaporator) and 1 Cnote (Ss tech) and 1 Cnote (2 hours) and 1 Cnote (Lockring) and 1 W11547313 (Compressor) and 1 wpw10143759 (Uv drier) and 1 W1150663523 (Access valve)"

We serviced a

WHIRLPOOL DRYER

Model WED5540SQ0

Near Austin, TX 78745

Tim M

Job Details: 04/28/2025

"Arrived on site to test unit for no heat. Upon arrival customer stated the breaker has been replaced and unit is now receiving correct voltage but it is still not heating. Tested unit, incoming voltage is correct. Tested components in the back, found element reading open. Replaced element (279838) and tested unit, unit is now heating with all other components properly engaging. Unit is now running as designed, job complete."

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near New Braunfels, TX 78132

Andrew

Job Details: 04/28/2025

Arri ed on site to test unit for not wringing clothes out properly. Found error F0E2(over suds) and error f0e1(load detected during clean cycles). Also found when customer selected most used wash options spin was off. Advised customer to make sure spin was on and to run clean cycles on unit. No parts replaced at this time. Job complete.

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Liberty Hill, TX 78642

Chris

Job Details: 04/28/2025

Arrived onsite to inspect drying making noise upon further inspection found loose blower housing tightened screws used sound pads W11113654 tested unit cycles unit is working as designed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3436RZ00

Near New Braunfels, TX 78132

Andrew

Job Details: 04/28/2025

Arrived on show to test unit for water leaking when dispensing water. Found water line was not inserted properly into dispenser nozzle causing leak. Secured water line and unit no longer leaking. No parts replaced at this time. Unit is now working as designed. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near New Braunfels, TX 78130

Andrey

Job Details: 04/28/2025

"Arrived on site to replace Heating Element - SP W11540964 - Special Project S17304 - Heater Bushing W11537778, replaced and tested unit is now running as designed no leaks detected job complete installed W11537778"

We serviced a

WHIRLPOOL VENTHOOD

Model UXT5230BDS

Near Andice, TX 78628

Chris

Job Details: 04/28/2025

Arrived onsite to inspect venthood lh light not working upon further inspection found connection had come loose rewire connection tested unit lights & fan customer not available for signature unit is working as designed

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Austin, TX 78727

Andrew R

Job Details: 04/28/2025

Arrived onsite for dishwasher not washing dishes. I found a F4E3 error present. I confirmed the motor wasn't running. I replaced the pump and motor and unit now operates as designed. No leaks present during time of service. Call complete. Installed W11613479 PUMP & MOTOR.

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Austin, TX 78727

Andrew R

Job Details: 04/28/2025

Arrived onsite for dryer taking long dry times. I found the unit to cycle as designed with the hose off. I found the hose to have lint buildup present indicating clogged vent is occurring leading to long dry times. Unit is operating as designed but the vents will need to be cleaned. Call complete. No parts installed. Customer not present for signature.

We serviced a

JENN-AIR REFRIGERATOR

Model JS42NXFXDE01

Near The Hills, TX 78738

Luis

Job Details: 04/28/2025

Arrived on site for no lights. Diagnosed a defective led module per service pointer removed all leds installed updated leds all lights working as designed. Autho S84638. Used 4 w11632139; used 4 w11632139 (Led) from stock

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Round Rock, TX 78665

Brandon B

Job Details: 04/28/2025

Arrived on-site for washer not draining. Verified the issue. Checked resistance to drain pump and got 0L. Found a break in the harness. I installed a new harness(w11399437) and cycled the the unit in factory mode. It cycled in factory modebut not in customer mode. Got f1e1 and installed the control w11633359) cycled the unit in customer mode. Everything is working as designed

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW1

Near Round Rock, TX 78665

Brandon B

Job Details: 04/28/2025

Arrived on-site to install ordered parts. I installed the new capacitor(w11395618) and cycled the washer. Everything is working as designed and no error codes.

We serviced a

KITCHENAID REFRIGERATOR

Model KRQC736RPS00

Near Round Rock, TX 78665

Brandon B

Job Details: 04/28/2025

Arrived on-site for unit making loud noise. Customer said it happened a few days before. I couldn't replicate the sound while on-site. Checked for obstructions around the fans and they were clear. I did find evidence of ice build up around evaporator fan but now it's thawed. I advised the customer to make sure the doors are getting closed. Also checked for any problems with the gasket. The unit is cooling and freezing as it should. No parts used.

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Pflugerville, TX 78660

Brandon B

Job Details: 04/28/2025

Arrived on-site for dryer making noise. I couldn't replicate the issue. The noise that the customer was talking about is the normal sound for about dryer. No squeaking or grinding. I explained that the unit is making normal sounds and the customer is OK. No parts used

We serviced a

WHIRLPOOL MICROWAVE

Model GT4185SKS3

Near Cedar Park, TX 78613

Chris

Job Details: 04/28/2025

Arrived onsite to inspect microwave fan running when door is open upon further inspection found lower switch open replaced both upper & lower switch 4392027 tested unit with water unit is heating no running fan unit is working as designed

We serviced a

WHIRLPOOL DISHWASHER

Model WDT530HAMM0

Near Austin, TX 78757

Scott

Job Details: 04/28/2025

Arrived on site for dishwasher giving 7-1 error code . Found wire harness not attached to element on right side . Hooked harness back up to elemnt . Ran diagnostics. All checked normal. . Elemnt is now heating . No parts installed. Nomwater leaks detected at time of service. Job complete Maintenance not on hand to sign ticket

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Austin, TX 78617

Matthew

Job Details: 04/28/2025

"Arrived onsite for unit needing several parts. Started with control and unit was now responsive. Ran diagnostics and unit not switching from agitate to spin. Confirmed basket needed replacement. Attempted to remove basket but agitator plate was seized. Will need to order actuator And gearcase . Also advised customer not to use, over use, powered detergent going forward. Returning with other parts previously ordered. Office to reschedule for 2 hrs due to unit being in rough condition as powder detergent is being used causing part's to accumulate buildup and difficult to disassemble. ; ordrng 1 W11449840 (Gearcase) and 1 W11481722 (Actuator) and 1 2hr (2hr) and 1 W11551646 (Spanner)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Austin, TX 78757

Scott

Job Details: 04/28/2025

"Arrived on site for no cool fridge . Found evap cover encased in frost . Steamed out evap. Ran diagnostics, fan ,difusser , heater all checked normal. Thermistor is checking in range . Replaced control W11742389. Reran diagnostics all checking normal. Nomwater leaks detected. IM is not dripping . Job complete"

We serviced a

WHIRLPOOL RANGE

Model WOD51EC0HS20

Near Bastrop, TX 78602

Matthew

Job Details: 04/28/2025

Arrived onsite to replace faulty console. Replaced and tested. Unit is now functioning properly. Advised to re connect to wifi so new electronics can be updated as need. Gave customer wifi team customer service if needed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Smithville, TX 78957

Matthew

Job Details: 04/28/2025

"Arrived onsite for unit not cooling. Found newly replaced drier failed at manufacturer joint and leaked refrigerant out. Did rework on sealed system. Replaced compressor, drier and access valve. Tested and unit is functioning properly. No leaks present at this time. Advised customer to monitor. Job complete. Customer not on site , gave access."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ2

Near Dripping Springs, TX 78620

Leonardo

Job Details: 04/28/2025

"Arrived on site to diagnose unit making a loud noise during the drying cycle. Tested the unit by running diagnostics and found error code F10E2, indicating an issue with the vent wax motor. Will order a new vent assembly and plan to replace both the vent and control board during the return visit. Rescheduled for Thursday ; ordrng 1 W11649995 (Vent)"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Horseshoe Bay, TX 78657

David Z

Job Details: 04/28/2025

"Arrived on site to diagnose washer that is running fhe drain nonstop. Examined unit and found serial falls under service pointer W11766193, for replacement of control. Replaced control after verifying that the pressure hose is clear and there are no other issues present. Tested unit ams verified everything working as designed. Parts used - W11608056."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM03

Near Austin, TX 78737

Luis

Job Details: 04/28/2025

"Arrived on site for icemaker issues. Found water leaking from extension to fill cup,removed icemaker installed extension,installed icemaker secured extension into fill cup ran test icemkaer filled with water no leaks."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Austin, TX 78738

Luis

Job Details: 04/28/2025

"Arrived on site for no ice. Ran diagnostic E2 error uploaded pic,defective top led module. Replaced module and icemaker power cycled unit ran harvest test passed ran fill test passed led working. W11484836,w11658802; used 1 W11484836 (Module) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Waco, TX 76710

Jonathan M

Job Details: 04/28/2025

"Arrived on site for a washing machine that is not completing cycles. Inspected unit and work area. I ran the internet through diagnostics and found an F2 E1 (UI stuck key), F0 E2 (oversuds), and F8 E1 (long fill) error codes. I confirmed that the cold water valve was not drawing in water and found sand inside of the valve assembly, causing the issue. I replaced the inlet valve and tested the unit. The unit began to work and operate as designed. Call complete W11210463."

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFW0

Near McGregor, TX 76657

Jonathan M

Job Details: 04/28/2025

I ride on site for a washing machine that is flashing an errornvode during use. Inspected unit and work area. Around the unit through diagnostics been found an F3 E1 (pressure system fault) error code indicating an issue with the pressure switch or the control. I removed the pressure hose from the pressure switch and blew through it. I found the pressure hose in good condition and found no obstructions or kinks in the pressure system. I went ahead and replaced the main control and tested the unit. I found the unit begin to work and operate as designed with no error codes present during a quick wash cycle. The unit is now working and operating as designed. Call complete. W11201293.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Wimberley, TX 78676

Andrew

Job Details: 04/28/2025

Arrived on site to test unit for clanging p constantly draining. Needing control replaced. Office to reschedule. ; O-emld tckt

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302EBS09

Near Johnson City, TX 78636

Andrew

Job Details: 04/28/2025

Arrived on site and replaced right RC door(W10821254)for damage. Unit is now working as designed. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB10

Near Oglesby, TX 76561

Jonathan M

Job Details: 04/28/2025

Arrive down site for a refrigerator that is making a loud humming noise when in use. Inspected unit and work area. The customer stated that the noise was similar to the one that was made last year and was really loud. I gained access to the evaporator and found ice build up near the evaporator fan assembly. I chiseled out the ice and put the evaporator cover back on. I gained access to the ice maler fill tube and found the fill tube extension added was in the wrong spot and the mastic put around the fill tube had received from the wall. I added a new fill tube extension in the proper location and tested the unit. The unit began to work and operate as designed without leaking. Call complete. WPW10496649.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ04

Near Harker Heights, TX 76548

Robert

Job Details: 04/28/2025

WRX986SIHZ04 Arrived on site for a refrigerator making nosies. On arrival I ran diagnostic and tested icemaker it was a little loud and that's what client was claiming the noise sounded like. I tested the ice box fan and it didn't engage. Client also had issues with icemaker making ice. I order heater and icebox fan returning parts will be needed. No water leaks visible from main water supply. ; ordrng 1 W11087201 (Heater) and 1 W10846539 (Ice box fan)

We serviced a

WHIRLPOOL COOKTOP

Model RCC3024RB00

Near Harker Heights, TX 76548

Robert

Job Details: 04/28/2025

"RCC3024RB00 Arrived on site for a cooktop with burner issues. On arrival I verified the FL and the RF have failed I bordered parts LF burner, RF burner, LF switch, RF switch, and wireharness. Office to reschedule for client. ; ordrng 1 W10823711 (Rf burner) and 1 W10823696 (Lf burner) and 1 WP3191049 (Rf switch) and 1 WP4454541 (Lf switch) and 1 8285996 (Top wireharness)"

We serviced a

WHIRLPOOL DRYER

Model LER8648PG1

Near Killeen, TX 76541

Robert

Job Details: 04/28/2025

"LER8648PG1 Arrived on site from previous visit to install parts. On arrival I installed motor,wheel,repair kit,and drum tested product works as it's designed."

We serviced a

WHIRLPOOL DRYER

Model WED9050XW1

Near Kyle, TX 78640

Brandon

Job Details: 04/28/2025

Arrived on site for customer complaint of unit not heating. Found element shorted to ground and blew the the thermostats. I replaced element and cut off thermostats. Unit tested good. Parts used wp8544771 279973

We serviced a

JENN-AIR OVEN

Model JJW3830LL01

Near Leander, TX 78641

Miguel

Job Details: 04/28/2025

Arrived on site for broken door. Found bottom door was damaged. Replaced door. Found covers and panels missing. Unit has not finished being installed. No power connected. Customer will have installers put panels back on.

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Austin, TX 78728

Daniel A

Job Details: 04/28/2025

Arrived on site to inspect washer continuously draining unless unplugged. I placed the machine into service mode and observed error code F3E1 pressure sensor error. Upon further inspectioni I verified that the pressure hose was in good condition without obstruction. The pressure sensor has failed on the control. I am ordering the control. Office to schedule return service. No water leaks observed during service W11607637; ordrng 1 W11607637 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDM09

Near Austin, TX 78758

Daniel A

Job Details: 04/28/2025

"Arrived on site to inspect refrigerator with broken door switch. Upon further inspection, I found that the refrigerator door switch had broken. I replaced the door switch, and the unit is now operation as designed. W1112394. No water leaks observed during service. No one on site to sign"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Killeen, TX 76549

Robert

Job Details: 04/28/2025

WDP540HAMZ0 Arrived on site for a dishwasher not adding water. On arrival client stated that the dishwasher wouldn't add water. I ran diagnostic and no error codes showed up I tested and product is working as its designed no water leaks visible from main water supply no parts used.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Austin, TX 78758

Daniel A

Job Details: 04/28/2025

"Arrived on site to inpsect refrigerator not cooling. Upon further inspection, I checked temperatures and measured 22FC and 38RC. I gained access to the evaporator and observed a partial frost pattern indicating a sealed system issue. I am ordering a sealed system repair. I am ordering the compressor W11557671 pre cooler W11678305 evaporator W11546605. Access valve W11506635 uv drier WPW10143759 CNOTE 2 hr. Officeto schedule return service. No water leaks observed during service.; ordrng 1 W11678305 (Pre cooler) and 1 W11557671 (Compressor) and 1 W11546605 (Evaporator) and 1 W11506635 (Access valve) and 1 WPW10143759 (Uv drier) and 1 CNOTE (2 hr)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM12

Near Buda, TX 78610

Brandon

Job Details: 04/28/2025

"Arrived on site for customer complaint of of unit intermittently cooling, found control and thermistor issues. I replaced control box and thermistor, unit tested good. Parts used wpw10384183 w11546690"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Blanco, TX 78606

Andrew

Job Details: 04/28/2025

Arrived on site to test unit for condensation building on FC gasket again. Ordering foam steps to install being to of FC door gasket. Office to reschedule. ; ordrng 2 W11159742 (Foam strip)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Austin, TX 78758

Daniel A

Job Details: 04/28/2025

"Arrived on site to inspect refrigerator with cracked inlet valve. Upon further inspection, I found that the valve was cracked. The customer advised that the installers never installed tye unit correctly. I replaced the inlet valve. The customers existing waterline does not fit the valve and will require a proper installation by the installer. The refrigerator will need a 1/4 inch water line with 1/4 compression fitting. The unit itself is fixed. W11455388"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDM07

Near Leander, TX 78641

Brandon

Job Details: 04/28/2025

Arrived on site for customer complaint of RC door having a dent. I replaced door. Unit tested good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Austin, TX 78757

Daniel A

Job Details: 04/28/2025

"Arrived on site to inspect dishwasher not operating. Upon further inspection, I placed the unit into diagnostics and observed error code F4E3. I verified that the motor had failed due to being seized. I replaced the pump and motor and assembly and reassembled and ran through a test cycle in service mode. The unit is now operating as designed. No water leaks observed during service. W11613479"

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW2

Near Austin, TX 78723

Joe Z

Job Details: 04/28/2025

"Arrived on site for shaking. Upon arrival, ran diagnostics and there are no saved error codes. test unit by running a drain and spin cycle and a normal cycle. Cannot duplicate issue. Unit is operating as designed. No leaks present. Job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Leander, TX 78641

Miguel

Job Details: 04/28/2025

Arrived for dishwasher not cleankng dishes. Ran diagnostics and found no error codes. Ran. Diagnostics and confirmed all components are working as designed. Filter was a little dirty. 2nd time for this issue without finding any problems. Called tech line. Went through findings. Advised customer to use rinse aid. Unit is working as designed. Empty apartment. Call complete File #7741444227. Advised office since this is 2nd visit with no problems foind then we will need to collect trip fee. They said they will forward that to person who set up workorder. No payment provided at this time.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Leander, TX 78645

Miguel

Job Details: 04/28/2025

"Arrived on site with parts, ordered. Removed back panel. Replaced main control. Removed ceiling panel. Replaced icameker and fill tube heater. Verified operation. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDM06

Near Austin, TX 78741

Joe Z

Job Details: 04/28/2025

"Arrived on site for icemaker leaking. Upon arrival, inspected unit. Found water is over flowing from ice maker and from tube. Replaced icemaker kit W11700559. Test unit and is operating as designed. No leaks present. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDM07

Near Austin, TX 78741

Joe Z

Job Details: 04/28/2025

"Arrived on site for icemaker leaking. Upon arrival, inspected unit. Found water is over flowing from ice maker and from tube. Replaced icemaker kit W11729596. Test unit and is operating as designed. No leaks present. Job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ3

Near Cedar Park, TX 78613

Chris

Job Details: 04/28/2025

Arrived onsite to inspect dishwasher buttons not responding upon further inspection found f6e1 code bad ui replaced ui panel W11632709 & console W11460908 &console seal W11213719 tested cycles unit is working as designed no leaks observed during service

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Cedar Park, TX 78613

Chris

Job Details: 04/28/2025

Arrived onsite to inspect rc icemaker not making ice & having moisture around icemaker housing removed housing push icemaker back against gasket for good seal also found gasket around icebin door & icemaker folding when closed causing moisture around icemaker ordering parts door ice gasket w11171728 advised customer to keep ice door closed for a couple hours to let the gasket resit office to schedule ; ordrng 1 W11171728 (Door ice gasket)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ11

Near Cedar Park, TX 78613

Chris

Job Details: 04/28/2025

Arrived onsite to inspect microwave not turning on upon further inspection found unit was unplugged plugged unit in ran heat test with water unit is working as designed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ13

Near Cedar Park, TX 78613

Chris

Job Details: 04/28/2025

Arrived onsite to inspect icemaker not dispensing ice upon further inspection found the fc door dented in at door switch not making contact causing the icemaker not to engage ordering parts fc door w11652977 office to schedule pic submitted to SD ; ordrng 1 W11652977 (Fc door)

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2665XEM7

Near Troy, TX 76579

Tyler

Job Details: 04/28/2025

"Arrived on site to install wpw10351019 extension. On arrival installed part. Found ice maker working as designed. Found ice under fc door reformed. Will need findings reported to techline, call complete"

We serviced a

MAYTAG DRYER

Model MED5630HW2

Near Temple, TX 76502

Tyler

Job Details: 04/28/2025

Arrived on site for dryer needingwp6777w wheel. On arrival installed part and found dryer working as designed. Call complete

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB11

Near Harker Heights, TX 76548

Tyler

Job Details: 04/28/2025

"Arrived on site for refrigerator needing sealedsystem repair. On arrival confirmed issue and installed W11506635 access valve, wpw10143759 uv drier, w11582579 compressor, w11504419 coupler, w11504434 coupler, w11504449 coupler, and w11562258 evap coil. Pulledvac and recharged system with 50g of r600. Found unit it working as designed and informed ed customer to allo2 24 hrs to stablize temps. Call complete"

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Pflugerville, TX 78660

Brandon B

Job Details: 04/28/2025

Arrived on-site for dryer not heating. Found the dryer is heating but has bad airflow. Found the vent full of water and lent. Advised the customer to have the home vents cleaned before using the dryer. No parts used.

We serviced a

MAYTAG WASHER

Model MVW7232HW2

Near Austin, TX 78738

Tim M

Job Details: 04/28/2025

"Arrived on site to test unit for not starting. Upon arrival customer stated unit stopped mid cycle, would not drain or unlock lid. Cycled power, lid unlocked. Ran a drain and spin, lid would not latch and drain pump would not engage. Inspected drain pump, found wire has broken off of the spade connector. Installed new spade and tested unit, drain pump is now engaging properly. Ran a diagnostic cycle with all components properly engaging. Started a regular cycle, lid latch, unit began to sense and then fill. Unit is now running as designed, no leaks detected, no parts installed, job complete."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Austin, TX 78738

Tim M

Job Details: 04/28/2025

"Arrived on site to test unit for noise and not heating. Upon arrival customer stated unit began to make a clinking sound and her dry times have gotten longer. Tested unit, heard a distinct clinking sound originating from the front bulkhead. Removed front panel and found a stone lodge in the front bulkhead felt where the drum bearing makes contact. Removed stone and tested unit, noise has been eliminated and unit is also heating. Tested vent, found poor venting. Advised customer to contact a vent cleaning service in order to remove all buildup and restrictions. Once vents are clean, unit will return to its optimal performance. Unit is now running as designed, no parts installed, job complete. if"

We serviced a

JENN-AIR REFRIGERATOR

Model JB36NXFXRE01

Near Austin, TX 78759

Scott

Job Details: 04/28/2025

Arrived on site for light issues on fridge . Replaced LED modules W11632139 under service pointer . All lights are functioning properly . No water leaks detected at time of service. Collected 162.36 9TJ49J. Job complete .

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Round Rock, TX 78665

Brandon B

Job Details: 04/28/2025

Arrived on-site for washer stopping mid cycle. Found that the tub ring is damaged. I found a plastic cover that was probably the cause of the damage. Not sure what the plastic piece is. The washer is operating as it should. I'm ordering a tub ring(w11513258) for return visit. Office will need to reschedule. No parts used ; ordrng 1 W11513258 (Tub ring)

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Leander, TX 78641

Chris

Job Details: 04/28/2025

Arrived onsite to inspect washer leaking upon further inspection ran diagnostics found F8e1 f7e6 long fill motor short circuit replaced valve tested motor motor is good ran test cycles unit is working as designed no leaks observed during service

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF536RPS00

Near Round Rock, TX 78665

Andrew R

Job Details: 04/28/2025

Arrived onsite for previously diagnosed parts. I replaced the bin in the RC and unit now operates as designed. No issues with refrigerator at time of service. No leaks. Call complete. Installed W10858273 BIN.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS2

Near Round Rock, TX 78665

Andrew R

Job Details: 04/28/2025

"Arrived onsite for dishwasher leaking. I found when running a diagnostic cycle the issue to be suds. The tub is getting a layer of foam and allowing the water to escape from the front. I advised the customer to use a different detergent as that is what's causing the leak to occur. Other than the suds issue i found everything to check good. The dispenser is not leaking, door gasket not leaking, and vent is not leaking. I used cooking oil to break down the suds and advised customer on how to do it if it were to ever occur again. No leaks present. Call complete. No parts installed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM07

Near Austin, TX 78759

Scott

Job Details: 04/28/2025

"Unit moved to apt 335.....Arrived edges on site for no cool fridge . Unit had been powered down since last week .ran diagnostics, fan ,dampner ,heater working and all checked normal. Compressor is making a buzz noise ,got 2 amps . Getting poor frost pattern on evap. Longer compressor runs louder buzz noise , pulling 3 amps now . Ordering compressor ,evap,service port ,r600 kit ,nitrogen, weigh 3hrs . No dripping from fill tube for IM . No parts installed. Call to set return ; ordrng 1 Serviceport and 1 Uvdrier and 1 R600kit and 1 Nitrogen and 1 Weigh3hrs and 1 W11546692 (Evap) and 1 W11557671 (Compressor)"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Austin, TX 78753

Justin

Job Details: 04/25/2025

Arrived on site for drain pump constantly running. Unit needs new control replaced control and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Temple, TX 76502

Brandon B

Job Details: 04/25/2025

Arrived on-site for dryer not spinning. I verified the issue. I found belt was broken. I used the repair kit to fix the belt and pulley. Cycled unit and everything is working as designed.

We serviced a

AMANA MICROWAVE

Model AMV2307PFS08

Near Killeen, TX 76542

Brandon B

Job Details: 04/25/2025

Arrived on-site for unit giving door message. I verified the issue. I checked the interlocks and found nothing wrong. The cabinet was very tight and might have caused the issue. The walls on the microwave weren't slid into the groves and made the tight fit. I installed the control (w11544456) and both interlocks(w11551558) tested unit and everything is working as designed.

We serviced a

MAYTAG DRYER

Model MED5430MW0

Near Killeen, TX 76549

Brandon B

Job Details: 04/25/2025

Arrived on-site for dryer not starting. I verified the issue. Getting good power at tblock. Found the thermal fuse was OL. I replaced the t fuse(wp3392519) and cycled the unit. Dryer has good airflow and is heating as it should.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Killeen, TX 76542

Brandon B

Job Details: 04/25/2025

Arrived on-site for unit not leaving detergent in the bottom. I verified the issue. Found water flow was very weak. I found the valve under the sink was closed. I opened the valve and cycled the unit. Found no links. The motor and drain pump are operating as designed. No parts used.

We serviced a

MAYTAG WASHER

Model MVW5435PW0

Near Falls County, TX 76524

Tyler

Job Details: 04/25/2025

Arrived on site for washer continuously Running without stopping. On arrival found control and ui both corroded which is why unit was shutting off and had led to capacitor failing on first trip. I replaced w11627413 control and w11675701 ui and found washer working as designed. Call complete

We serviced a

MAYTAG WASHER

Model MVWB865GW

Near Leander, TX 78641

Chris

Job Details: 04/25/2025

Arrived onsite to inspect washer leaking from bottom upon further ran diagnostics & found leaking valve advised customer not to use unit until we return with valve W11165546 customer would like an earlier appointment if available before the 30th unit is unplugged ; ordrng 1 W11165546 (Valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Robinson, TX 76706

Tyler

Job Details: 04/25/2025

Arrived on site for refrigerator with failing upper rc module. On arrival confirmed issue and found rc light bad. Ordering W11470191 upper rc module per Technical Service Pointer #: W11755210. Rescheduled customer for 05-01-25; ordrng 1 W11470191 (Rc module)

We serviced a

WHIRLPOOL OVEN

Model WOES3030LS01

Near Leander, TX 78641

Chris

Job Details: 04/25/2025

Arrived onsite to inspect oven not turning off upon further inspection found console buttons not responding replaced console W11659257 tested unit at 350 unit is working as designed

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Waco, TX 76710

Tyler

Job Details: 04/25/2025

Arrived on site for washer continuously draining. On arrival confirmed issue and also found f3e1 in diagnostic. Replaced w11603810 under Technical Service Pointer #: W11766193 Rev B. Tested unit and found no leaks and washer working as designed. Call complete

We serviced a

KITCHENAID RANGE

Model KOED530PSS00

Near Leander, TX 78641

Chris

Job Details: 04/25/2025

Arrived onsite to inspect oven tripping breaker upon further inspection ran 350 test on unit it immediately trip the breaker removed unit from wall & removed top skin replaced both control W11598200 control W11448962 ran test at 350 ground detached 350 upper & lower good no tripping reattached ground & installed unit back in wall ran 2nd test at 350 no tripping unit is working as designed called safety with findings sr#7741406458

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC136RPS00

Near Waco, TX 76712

Tyler

Job Details: 04/25/2025

Arrived on site floor refrigerator. On arrival customer stated unjust was cooling fine but not making ice. On arrival conformed issue and found ic3 maker motor had failed. Ordering W11692144 ice maker and rescheduled customer for 05-07-25.; ordrng 1 W11692144 (Ic3 maker)

We serviced a

WHIRLPOOL OVEN

Model WOC54EC0HS22

Near Manor, TX 78653

Miguel

Job Details: 04/25/2025

Arrived on site for display resetting all the time. Verified proper voltage. Replaced control panel. Reset power and verified operarion. Call complete

We serviced a

KITCHENAID DISHWASHER

Model KUDT03FTSS2

Near Austin, TX 78734

Leonardo

Job Details: 04/25/2025

"Arrived on site to replace the soap dispenser previously ordered by another technician. Removed the front cover to access the dispenser, replaced the dispenser, and reassembled the unit. Tested the unit, and it is functioning properly. Job complete"

We serviced a

KITCHENAID OVEN

Model KOES530PPS00

Near Lakeway, TX 78734

Leonardo

Job Details: 04/25/2025

"Arrived on site to inspect unit showing F2E1 error code. Tested unit and confirmed F2E1 error indicating a shorted keypad, along with F6E6 communication error with the control board. Will order a new console and plan to replace both the console and control board simultaneously. Office to reschedule ; ordrng 1 W11735109 (Console)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS3

Near The Hills, TX 78738

Leonardo

Job Details: 04/25/2025

"Arrived on site to diagnose unit with no power.Tested voltage at the terminal block and confirmed the unit is receiving 120V. Checked voltage at the control board, and it is also receiving 120V, but the board is unresponsive. Replaced the control board, tested the unit, and confirmed it powered on and drained the standing water. Ran unit through a test cyclefound it fills with water but does not spray. Replaced sump and motor assembly. Upon further inspection, found the tub is damaged. Ordering a new tub. This will be a 2-hour job. Office to reschedule with customer once the part arrives.; ordrng 1 W11409866 (Tub) and 1 2hour (2 hour)"

We serviced a

WHIRLPOOL RANGE

Model WFE550S0LZ2

Near Seguin, TX 78155

Andrey

Job Details: 04/25/2025

"Arrived on site to test unit for not heating properly, customer stated that they where cooking and when they switched over to broil it did not engage, tested unit found it reading found broiler and bake elements are engaging but sensor is reading 170 in a cold oven, will need to replace sensor and control, ordering parts rescheduled for 5/2; ordrng 1 WPW10181986 (Oven sensor)"

We serviced a

WHIRLPOOL COMPACTOR

Model GX900QPPS7

Near Austin, TX 78731

Scott

Job Details: 04/25/2025

"Arrived on. Site for compactor not starting cycles. Found overlay maybe interfering with buttons. Ordering overlay,and panel . Return set for 5/1; ordrng 1 W11736462 (Panel) and 1 W11050447 (Overlay)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near McQueeney, TX 78123

Andrey

Job Details: 04/25/2025

"Arrived on site to test unit for excessive shaking and lid lock issues, tested unit found failed suspension and broken lid lock, replaced parts and tested unit is now running as designed no leaks detected job complete installed W11130362, W11307244"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Mustang Ridge, TX 78610

Leonardo

Job Details: 04/25/2025

"Arrived on site to inspect unit due to gas smell when the oven is in use. Removed the bake burner cover to access the burner and tested the unit. Upon turning the oven on, observed that the left side of the bake burner ignited, but the right side delayed ignition by approximately 8 seconds, resulting in a strong gas odor. Adjusted the bake burner choke and retested the unit. After adjustment, both sides of the bake burner ignited immediately. Unit is now operating properly. Job complete. Called safety SR#7741401901"