We serviced a
WHIRLPOOL WASHER
Model WETLV27HW3
Near Austin, TX 78722
Matthew
Job Details: 04/19/2024
Arrived on site to replace faulty parts. We replaced motor and tested unit. Unit is now functioning as designed. Job complete. W11094983 motor
We serviced a
WHIRLPOOL DISHWASHER
Model WDT751SAPZ0
Near Buda, TX 78610
Leonardo
Job Details: 04/19/2024
Arrived on site to replace fill valve. Replaced valve test unit and unit test good no leaks present job complete. W11434044
We serviced a
WHIRLPOOL WASHER
Model WET4027HW2
Near Austin, TX 78759
Scott
Job Details: 04/19/2024
Arrived on site for issues with water connection . Found cold water valve broken off housing . Replaced valve W11222849. Ran diagnostics all checked normal. No water leaks detected at time of service . Did leave water off during to supply valves leaking . Informed office on replacing them. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Lockhart, TX 78644
Leonardo
Job Details: 04/19/2024
Arrived on site to test unit for gas flow getting low when you turn all burner on. Test unit and found bad regulator. Will order new regulator office to reschedule ; ordrng 1 W11590292 (Regulator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FFDM04
Near Austin, TX 78753
Ryan B
Job Details: 04/19/2024
"Arrived on site to inspect unit for leaking water from icemaker. Upon closer inspection found ice build up around evap cover both corners. Maintenance said unit had frost everywhere before unplugging it for an extended period of time. Found defrost heater reading 80 ohms, acceptable. Found thermistor reading open, will need to order thermistor and return. Rescheduled for 4/30/24 customer prefers Sooner if possible. ; ordrng 1 WPW10384183 (Thermistor)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Austin, TX 78753
Ryan B
Job Details: 04/19/2024
"Arrived on site to inspect unit for lid error. Upon closer inspection found latch broken out of retaining point and strike broken within latch. Replaced latch and strike, tested unit, unit is running as intended. No leaks present at this time. Job complete. Used W11700916, W11457841"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Austin, TX 78729
Wesley
Job Details: 04/19/2024
Arrived onsite and repaired unit with failed drain harness. Swapped entire harness. All checks good. Unit is now operating as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Austin, TX 78757
Scott
Job Details: 04/19/2024
Arrived on site for washer not cleaning . Ran diagnostics got motor error code . Unit I fill but spray arms are not turning . Replaced sump and motor W11665769 . Reran diagnostics all checked normal. No water leaks detected at time of service . Job complete
We serviced a
MAYTAG WASHER
Model MVW7232HC1
Near Killeen, TX 76549
Sterling
Job Details: 04/19/2024
On arrival verified complaint of unit shaking and off balance. Found error code F0E5. Watched video of proper medium load shaking. Visual inspection of gearcase shows leaking oil and rotor is showing wear causing noise in spin. Ordering 1x rotor W11260238 and 1x stator W11195971 JIC. Unit will need rotor and gearcase replaced on return. Reschedule for 4/26. No parts installed. ; ordrng 1 W11260238 (Rotor) and 1 W11195971 (Stator)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Buda, TX 78610
Leonardo
Job Details: 04/19/2024
Arrived on site to test unit for unit not heating. Test unit and found bad magnetron. Will need to replace magnetron and diode and capacitor. Will re order new magnetron. ; ordrng 1 W10754299 (Magnetron)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Waco, TX 76707
Tyler
Job Details: 04/19/2024
"Arrived on site for dryer taking to long to heat. Found element at 9.6ohms and not grounded, found all thermostats and fuses functioning as designed. Found water i. Vent hose and a clog in the wall of home and instructed customer they would need a dryer vent cleaning before using dryer safely again. Unit works as designe. Call complete"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Liberty Hill, TX 78642
Maurice R
Job Details: 04/19/2024
"Arrived onsite for previously diagnosed parts. Installed the DSI board on to the range. Tested the range to 350?, the Range is operating as designed from the factory and no,gas leaks detected during service.W10860916"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near San Marcos, TX 78666
Leonardo
Job Details: 04/19/2024
Arrived on site to test unit for console not responding. Test unit and found cancel button not working. Replaced console test unit and unit test good job complete. W11600370
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near Dripping Springs, TX 78620
Joe Z
Job Details: 04/19/2024
"Arrived on site for lots of ice build up in fc , upon arrival, inspected unit and found gap between fc door and cabinet about midway all the way to top. Tried heating gasket but is Already formed to the fullest. Found top of Fc door is more outward than bottom of door. Uploaded pics on SD. Contacted techline for assistance. Spoke with Rory . Tech recommends replacement of Fc door. Ordering door. Office to reschedule.7738929002; ordrng 1 LW10904379 (FC door)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF992FIFM00
Near Cedar Park, TX 78613
Miguel
Job Details: 04/19/2024
Arrived on site to install orien board and gasket. Found wrong gasket color was ordered. Installed board and compressor started. Put refrigerator back in place and compressor stopped running. Will need another control board. Along with correct gasket. Reset for fri am; ordrng 1 W10688387 (Gasket) and 1 W11164517 (Orien)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near New Braunfels, TX 78130
Andrew
Job Details: 04/19/2024
Arrived on site to test unit for oven door and console getting hot when oven in use. Tested unit at 350 for 25mins and got hottest temp on door was 127.2 on center right side of exterior door. Found console above oven vent reached 102. Advised customer unit is operating within ranges and is normal part of operation. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Waco, TX 76712
Tyler
Job Details: 04/19/2024
Arrived on site for refrigerator needing mullion bar. Upon arrival installed part and found unit working as designed. Call complete
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Temple, TX 76502
Sterling
Job Details: 04/19/2024
"On arrival verified complaint of motor not turning. Found drum was bound up due to belt in incorrect position. Also customer stated unit will stop cycle early after 6 minutes or so. Ran vent test and it came back green. Ran cycle with nothing in it on regular cycle and unit did stop at 6 minutes, ran with wet towel on sensor and it ran non stop correctly. Motor ran perfectly on both regular and timed dry. Unit is currently working as designed. Found belt had been bound up. Job complete no parts used at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Leander, TX 78641
Miguel
Job Details: 04/19/2024
"Arrived on site with new gasket. Removed and replaced gasket. Verified operation. Call complete, W11456682"
We serviced a
MAYTAG WASHER
Model MVW7230HC1
Near Marble Falls, TX 78654
Maurice R
Job Details: 04/19/2024
"Arrived onsite for washer not working. On inspection the unit will senses the clothes but it would go to completed. Installed the control board and ran the calibration cycle and at the end it took several minutes to complete. I was hearing the slider clicked several times, gain access to the slider and found it damaged. Installed new slider and clutch and recalibrated it. Tested it in diagnostics cycle it completed it with no issues. No water leaks was detected during service. W10734521 W10754448 W11614514"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Horseshoe Bay, TX 78657
Maurice R
Job Details: 04/19/2024
Arrived onsite for previously diagnosed parts. Went to install the new brackets and one of the brackets were damaged. I also seen that the light switch in the fc was broken order another set of brackets and a switch. Office to reschedule when part arrives. No water leaks detected during service. ; ordrng 1 W11668672 (Fc brackets) and 1 W11291142 (Light switch)
We serviced a
MAYTAG WASHER
Model MHW8630HW3
Near Leander, TX 78641
Lou
Job Details: 04/19/2024
"Arrived on site to inspect washer error codes. Upon further inspection, I placed the unit in diagnostics showing error code F0E2-too many suds. I cleared the code and continued with testing and the unit operated as designed. I turned the unit on in normal mode and checked the concentrate level and found it too high and changed it to 2X. I removed and replaced the detergent pump and retested the unit and it operated as designed. I recommended the customer perform several wash cycles with no clothing items and no detergent in the unit and use hot water in an attempt to clean the unit out and then try a new load. I recommended that if the unit continued to fail to contact our office, at which time, well have to get the manufacturer involved. No water leaks observed during service, job completed. W11316272. W11316271"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Pflugerville, TX 78660
Wesley
Job Details: 04/19/2024
Arrived onsite and balanced and leveled unit and tested. All checks good. No parts needed.
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Pflugerville, TX 78660
Wesley
Job Details: 04/19/2024
Arrived onsite and tested unit for bad vibration and detected vibration corresponding to drum rotation indicating a tread alignment issue. Opened unit and cleaned tread path and alignment for debris and proper positioning. Unit is now operating as designed. No parts.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Leander, TX 78641
Lou
Job Details: 04/19/2024
"Arrived on site to install previously diagnosed and ordered part. Due to the sump assembly failure, I removed and replaced the sump,assembly and tested. Unit is operating as designed. No water leaks observed during service, job completed. W11416362"
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW1
Near Hutto, TX 78634
Wesley
Job Details: 04/18/2024
Arrived onsite and replaced shorted lightbulb. Unit is now operating as designed. WP22002263
We serviced a
KITCHENAID FREEZER
Model KRFF507HPS00
Near Kyle, TX 78640
Tim M
Job Details: 04/18/2024
"Arrived on site to replace previously diagnosed part. Replaced LED kit (W11683244). Unit is now functioning as designed, job complete."
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Austin, TX 78744
Ryan B
Job Details: 04/18/2024
"Arrived on site to inspect unit for needing new motor/transmission. Upon closer inspection found foot from dryer lodged into gearcase cover causing rubbing to moving parts. Found motor giving out so replaced motor, found basket missing excessive amount of holes. Ordering tub and will return. Office to reschedule. ; ordrng 1 W11172199 (Basket)"
We serviced a
WHIRLPOOL WASHER
Model wtw4855hw3
Near Austin, TX 78754
Joe Z
Job Details: 04/18/2024
"Arrived on site to install previously ordered basket. Replaced basket W11172199. And the. Found unit not leveled. Found that due to all the banging around of defective basket,the cabinet is warped and all four leveling feet are pushed upwards. Need to replace cabinet. Ordering cabinet and 2 hr weigh time. Office to reschedule ; ordrng 1 W10596395 (Cabinet) and 1 2hrweigh (2 hr weigh)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, TX 78724
Ryan B
Job Details: 04/18/2024
"Arrived on site to replace drum and suspension diagnosed on previous trip. Replaced suspension and basket, while putting basket in tub ring and retainer broke will need to return with retainer and tub ring to finish job. Rescheduled for 4/24/24 Used W11217817, W11172199; ordrng 1 W11550886 (Tub ring) and 1 W11385424 (Retiner)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Austin, TX 78752
Joe Z
Job Details: 04/18/2024
"Arrived on site for not spinning, upon arrival, ran diagnostics and get error code F7-E6 motor fault. All test at control and motor are getting correct voltage and resistance readings. Found broken harness at capacitor. Need to replace harness. Ordering harness, actuator, cam and motor to have on hand and returning with prescreened parts. Office to reschedule. Please add to cancellation list; ordrng 1 W11665968 (Harness) and 1 W11497303 (Motor) and 1 W10721967 (Cam) and 1 W11481722 (Actuator)"
We serviced a
WHIRLPOOL ICE MACHINE
Model GI15NDXZS1
Near Canyon Lake, TX 78133
Andrew
Job Details: 04/18/2024
Arrived on site to test unit for no ice production. Found recirculating pump not engaging. Found non voltage to pump. Recommended control replacement. Also found compressor is seized up. Customer stated he no longer wishes to put money into unit and will be purchasing a new one. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Waco, TX 76711
Jonathan M
Job Details: 04/18/2024
Arrived on site to install previously diagnose depart. Inspected unit and work area. I replaced the control panel and tested the unit. Found the unit working in accordance to the new control panel. The unit is working and operating as designed. Call complete. W11180283
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS4
Near Canyon Lake, TX 78130
Andrey
Job Details: 04/18/2024
"Arrived on site to test unit for lights in oven not working, tested unit found N unplugged on light socket, secured connection and tested unit is now running as designed no parts installed, job completed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near New Braunfels, TX 78130
Andrey
Job Details: 04/18/2024
"Arrived on site to test unit for lights not working, tested unit found multiple light are not working, replaced all lights from LED kit, unit is now running as designed, no leaks detected part installed W11683243, job completed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Austin, TX 78724
Luis
Job Details: 04/18/2024
"Arrived on site to replace doors for cosmetic damage under one stop. Builder requested doors be provided directly to him. Provided doors and job complete. Lw11258450,lw11258441,w11223753"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS11
Near New Braunfels, TX 78132
Andrew
Job Details: 04/18/2024
Arrived on site and replaced previously diagnose LH RC door. Filled gaps between liner and cabinet with silicone/adhesive. Unit working as designed. Job complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Georgetown, TX 78628
Lou
Job Details: 04/18/2024
"Arrived on site to inspect ice machine not draining. Upon further inspection, I found the bin full of water and no lights coming on inside. I pulled the unit out onto my floor protector and inspected the external drain pump. I found that it has shorted out possibly due to the recent leak the unit had from the water line not being tightened during installation. I removed and replaced the external drain pump,and installed the top panel cover and tested. Unit is operating as designed. No water leaks observed during service, job completed. W11246183 W11539855"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHS0
Near Canyon Lake, TX 78133
Andrew
Job Details: 04/18/2024
Arrived on site and replaced previously diagnosed inner door. Found door replacement did not improve leak. Removed side from tub with vegetable oil and found unit would still leak. Pulled unit out and tilted back slightly and found water no longer rising above tub lip. Unable to lean back with tight cutout under counter top. Reported findings with whirlpool and only recommendation at this point is to lean unit back slightly to prevent water accumulation on front toward tub lip. Advised customer to contact customer service and/or contractor as unit is ADA. SR#7738920087
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Leander, TX 78641
Miguel
Job Details: 04/18/2024
"Arrived on site for door being uneven.removed and replaced right side door. Installed nameplate. Call complete. W11435333, W11223753"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS3
Near Austin, TX 78748
Tim M
Job Details: 04/18/2024
"Arrived on site to test unit for not heating. Tested unit, all components are activating properly and heater is getting hot. Customer then stated that unit is not washing dishes. Since all components activated properly inspected filter area and find bottom of sump is extremely dirty and blocking OWI sensor. Advised customer to run multiple cleaning cycles with afresh tablets and vinegar to clear all the buildup. Unit is running as designed, no leaks detected, no parts installed, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM
Near Austin, TX 78758
Paul
Job Details: 04/18/2024
Arrived onsite for a refrigerator and replaced the damaged RC door and installed a new badge. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM09
Near Waco, TX 76706
Jonathan M
Job Details: 04/18/2024
Arrived on site to install previously diagnose part. Inspected unit and work area. Replaced the refrigerator door and tested the unit. The unit began to work and operate as designed. Call complete. W11575716
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS4
Near Austin, TX 78758
Paul
Job Details: 04/18/2024
Arrived onsite for a range tripping the breaker. I found moisture in the bake element causing the issue. I ran a broil cycle up to 450 degrees and dried the bake element out. I ran the bake cycle up to 500 degrees and the bake element got red and the unit is working as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS4
Near Austin, TX 78758
Paul
Job Details: 04/18/2024
Arrived onsite for a range thats still tripping the breaker. I ran a broil cycle up to 450 degrees and dried the bake element out. I ran the bake cycle up to 500 degrees and the bake element got red and was left on for over 2 hours with the breaker never tripping. The range is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Austin, TX 78758
Paul
Job Details: 04/18/2024
Arrived onsite for a refrigerator and replaced both damaged doors and installed a new badge. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near Round Rock, TX 78665
Wesley
Job Details: 04/18/2024
Arrived onsite for a gasket issue and found misformed in top right corner of freezer door. Heat treated to correct. All checks good.
We serviced a
JENN-AIR MICROWAVE
Model JMW2430LL00
Near Waco, TX 76712
Sterling
Job Details: 04/18/2024
"On arrival confirmed error of f2e0. Found half of the keypad on left side is unresponsive, ordering 1x W11598173 keypad. Part is not in stock. Office to reschedule for part availability. No parts installed today.; ordrng 1 W11598173 (Keypad)"
We serviced a
AMANA MICROWAVE
Model AMV2307PFS07
Near Georgetown, TX 78626
Lou
Job Details: 04/18/2024
"Arrived on site to inspect microwave hood light not turning off. Upon further inspection, I found the incorrect bulb in the socket. Using a tester bulb, I tested the light and found the light continues to fail and not turn off. I removed and replaced the main control and tested and unit is operating as designed. Job completed W11544456"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Austin, TX 78723
Leonardo
Job Details: 04/18/2024
Arrived on site to test unit for unit not working. Test unit and found motor fault speed. Replaced sump and motor test unit and unit test good job complete. W11460946
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Georgetown, TX 78633
Gerry C
Job Details: 04/18/2024
"WED5010LW0 Arrived to inspect drying issues. The customer advised the issue occurs in automatic sensing and manual timed drying cycles. Recently, it would take two 60 min cycles to dry a moderate load and the issue has steadily progressed since early in the year. Airflow testing revealed severe restriction, preventing a single sheet of paper from being held against 1/2 of the air intake, with the venting connected. Disconnected venting held the paper with authority. Heat cycling with the vent connected, showed a 15/85 heating/cooling ratio with the heating being the 15%, further denoting significant airflow restriction. Thermography of the vent cap also showed an airflow restriction issue, where the maximum temperature of the cap only reached 120?F, after over 10 minutes of high heat operation, and should have been significantly higher, considering the venting system within the customers home. I advised the customer of my findings and they will seek the services of a vent cleaning professional."
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Mart, TX 76664
Sterling
Job Details: 04/18/2024
"On arrival verified complaint of not draining or spinning. Ran test cycle and drain pump made a weird noise. Recommend replacing drain pump. Ran diag codes and found F7e6 and f7e1. Ran component test and motor functions correctly. Will return with all motor and GC parts just in case as they are already prescreened for a second look at diag but drain pump is required. Ordering 1x WPW10276397 drain pump. No parts installed today, rescheduled for 4/22; schdld next appmnt for 4/22 MON !"
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Belton, TX 76513
Tyler
Job Details: 04/18/2024
Arrived on site dryer showing clean lint screen message. Upon arrival confirmed issue. Found dryer vents and wall exit all clear. Found vent hose kink3d and preventing airflow. Readjusted vent hose and test unit. Found it working as designed. No parts installed Call complete
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Cedar Park, TX 78613
Maurice R
Job Details: 04/18/2024
Arrived onsite for dryer not heating. On inspection found the L1 was 124 vac and L2 was 15 vac. At the wall and at the dryer. Informed the customer on what to do next.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Austin, TX 78749
Tim M
Job Details: 04/18/2024
"Arrived on site to test unit for controls not working. Upon arrival customer demonstrated that the main knob would spin but cant select cycle. Inspected timer and found shaft is stripped. Replaced timer which also included knob (W11685947). Tested unit, unit is now functioning as designed, job complete."
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS01
Near Leander, TX 78641
Maurice R
Job Details: 04/18/2024
Arrived onsite for Ice Machine with no power. On inspection I took the back cover off and moved the cord that plugs into the pump and the unit came on for a about 3 minutes then powered down again. Installed new pump into the unit and powered it on. The unit came on and was producing ice when I left. The unit is operating as designed and no water leaks detected during service. W11539855
We serviced a
IKEA DISHWASHER
Model IDT930SAGX0
Near Austin, TX 78705
Ryan B
Job Details: 04/18/2024
"Arrived on site to inspect unit for broken spray arms. Found both spray arms separated. Replaced spray arms, tested unit, unit is running as intended. No leaks present at this time. Job complete. WPW10448645, WPW10491331"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Riesel, TX 76682
Sterling
Job Details: 04/18/2024
"On arrival verified complaint of not cooling. Unit has a clicking noise then a hum. On inspection of compressor compartment found cap tube is copper and compressor is hot. The compressor is seized up causing the clicking and humming sounds. Recommend compressor, filter drier, and process tube. Office to reschedule with parts availability No parts installed. ; ordrng 1 W11614224 (Compressor) and 1 wpw10143759 (-uv drier) and 1 w11506635 (Access valve) and 1 Nitrogen (Nitrogen)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Austin, TX 78723
Luis
Job Details: 04/18/2024
"Arrived on site for not dispensing ice. Removed container found broken teeth on container coupling,replaced container tested ice dispenser unit working as designed. W11347840"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5VHGXMQ10
Near Killeen, TX 76549
David Z
Job Details: 04/18/2024
"Arrived on site to diagnose refrigerator not cooling well in RC. On arrival customer said unit started to that out in the freezer some one day only, and returned to normal afterwards. I checked temps and found freezer at 1, and RC at 33. I found food on top 2 shelves pushed all the way back to the wall, which could be causing cold pockets. I found no ice buildup and compressor sounded normal. Could not duplicate a failure at this time. Customer advised to monitor temps. Call completed."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Hewitt, TX 76643
Sterling
Job Details: 04/18/2024
"On arrival verified complaint of not draining. Found DP getting 120 and humming,ohs was over 24 ohms too high. Replaced drain pump and unit is now functioning. Operational test is good job complete no leaks detected during service. Used 1x w10876600"
We serviced a
MAYTAG WASHER
Model MHW6000XW1
Near Killeen, TX 76549
David Z
Job Details: 04/18/2024
"Arrived on site to diagnose washer that did not finish cycle and now wont start. Checked for errors and found F6E1 control/mcu communication, and F8E1 for water level / pressure switch. I replaced the control and pressure switch since unit won't start any cycle. Retested and was able to enter diagnostic test, but lock is not unlocking. Unit will latch every time, but I have to use the unlock pull on the latch to open. This also throws a UI error when I do. Ordering a new latch to resolve. Used parts - W10427972, WPW10304342. Return visit for latch set for 4/24. ; ordrng 1 WPW10306374 (Latch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Killeen, TX 76542
David Z
Job Details: 04/18/2024
"Arrived on site to diagnose refrigerator with light issue, and ice maker very slowly producing. I examined the freezer light and found the lower LED cup tabs broken, but light seems ok. I tried to cycle the icemaker and could not get it to move. Replaced the icemaker and verified proper operation. Will need to order a new light socket / cup. Parts used - WPW10300023. Office to schedule return when we get part needed.; ordrng 1 W11416813 (LED cup)"
We serviced a
MAYTAG OVEN
Model CWE5800ACB25
Near Round Rock, TX 78681
Maurice R
Job Details: 04/18/2024
Arrived onsite for oven door lose. On inspection found that the screws at the bottom of the door were missing. Installed 2 screws from my bag to fix the issue. The door is operating as designed. WP4159193
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near New Braunfels, TX 78130
Andrey
Job Details: 04/18/2024
"Arrived on site to test unit for not advancing properly, tested unit found loose connection on drain pump, secured connection and tested unit is now running as designed, if this issue returns harness will need to be replaced, no leaks detected, no parts installed job completed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM3
Near Liberty Hill, TX 78642
Miguel
Job Details: 04/18/2024
Arrived on site for upper track falling. Found track stops were broken. Replaced stops. Verified operation. Call complete WPW10195622
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Temple, TX 76502
Sterling
Job Details: 04/18/2024
"On arrival verified complaint not properly cooling. RC section is warm and FC has soft ice cream. Checked evap and had a partial frost pattern. Recommend ordering compressor, evap, filter drier, and access valve. Possible leak in SS. Office to reschedule for availability. No parts installed.; ordrng 1 W10507884 (Compressor) and 1 W11536253 (Evap) and 1 wpw10143759 (Uv drier) and 1 w11506635 (Access valve) and 1 Nitrogen (Nitrogen)"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVS8
Near Temple, TX 76502
Tyler
Job Details: 04/18/2024
Arrived on site for dishwasher not heating and flashing light 7 times. Upon arrival confirmed issue. Inspect3d previous work and found everything intact. Rechecked voltage from control during heat cycle and none cam through. Replaced control and retested unit. Found it heating as designed and no leaks. Call complete
We serviced a
WHIRLPOOL RANGE
Model rf364pxkt1
Near Killeen, TX 76542
David Z
Job Details: 04/18/2024
Arrived on site to diagnose range with front left burner not cycling properly. Found some scorching on the infinite switch and a very slow cycle time. Replaced switch and tested. Verified proper operation. Parts used - WP3148953.
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Harker Heights, TX 76548
David Z
Job Details: 04/18/2024
"Arrived on site to diagnose dryer making loud noises when running. Traced noise back to 2 rollers and a blown out tensioner pulley. Used a repair kit to resolve, and vacuumed out unit. Advised to have vents cleaned based on the amount of lint in the unit. Tested and confirmed noise was gone. Repair completed. Parts used - 4392067."
We serviced a
WHIRLPOOL OVEN
Model WFE550S0HB1
Near Bellmead, TX 76705
Jonathan M
Job Details: 04/18/2024
Arrived on site for an oven that is flashing an F6 E1 (oven reached over 600?F). Inspected unit and work area. I confirmed the customers complaint and checked resistance evaluate on the oven sensor. I found the oven sensor out of range. I replaced the oven sensor and ran the unit up to 375?F. I found the unit fluctuating between 360?F and 400?F averaging a temperature of 380?F. The unit is working an operating as designed. Call complete. WPW10181986
We serviced a
KITCHENAID COOKTOP
Model KCGD500GSS05
Near Belton, TX 76513
David Z
Job Details: 04/18/2024
Arrived on site to diagnose cooktop not lighting flames. Found the cooktop was installed with no burner caps. Ordering burner caps missing from install. Returned visit set for 4/25.; ordrng 1 W11579391 (Burner Caps)
We serviced a
WHIRLPOOL MICROWAVE
Model wmh31017hs10
Near Austin, TX 78728
Scott
Job Details: 04/18/2024
Arrived on site for microwave otr not heating . Unit is heating but not venting . Found fan was not plugged in . Plugged fan in and all checked normal. Unit is heating to WP specs. No parts installed . Job complete
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Hutto, TX 78634
Wesley
Job Details: 04/18/2024
Arrived onsite and found unit operating with failed actuator not completely disengaging. Locked the switch chip in place on a new actuator with the GC method and installed new actuator. All checks good. W11481722
We serviced a
WHIRLPOOL OVEN
Model WOES5030LZ01
Near Leander, TX 78641
Miguel
Job Details: 04/18/2024
"Arrived on site for oven door having a streak through middle. Removed door. Disassemble,bled door and cleaned glass. Verified operation, call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Austin, TX 78744
Ryan B
Job Details: 04/18/2024
"Arrived on site to inspect unit for not washing clothes. Upon closer inspection found capacitor humming as well as control humming during diagnostic cycle. Replaced control and capacitor. Unit stopped humming but was still acting erratically. Ordering harness, motor and valve. Rescheduled for 4/25/24. Used W11395618, w11116590; ordrng 1 W11283592 (Motor) and 1 W11210459 (Valve) and 1 W11095106 (Harness)"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Leander, TX 78641
Miguel
Job Details: 04/18/2024
Arrived on site for. Burners not working. Center burner did not go all the way around. Removed burner. Cleaned and cleared orifice and burner. Verified operation. All other burners working as designed. Call complete. No parts
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Killeen, TX 76542
David Z
Job Details: 04/18/2024
Arrived on site to diagnose dryer that was not heating. Tested unit abroad confirmed no heat. Checked safety devices and found high limit open. Replaced high limit and heating element. When I plugged the unit in the element popped due to being defective from the box. Reused old element. Verified proper function. Repair completed.
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Pflugerville, TX 78660
Scott
Job Details: 04/18/2024
Arrived on site for poor drying . Found motor running but drum not turning . Belt has broken . Replaced belt 341241 with truck stock . Unit is now tumbling . Cleaned lint out of cabinet. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Pflugerville, TX 78660
Scott
Job Details: 04/18/2024
Arrived on site for not making ice . Found bail arm in off position . Dropped bail arm and unit ran thru harvest and all checked normal . No water leaks detected at time of service . No parts installed . Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Cedar Park, TX 78613
Maurice R
Job Details: 04/18/2024
Arrived onsite for FC air duct. On inspection the air duct in the fc that has the channel for the dampener is not sealing correctly. Pulled it off and tried to get it to seal with no luck. Ordered a new one W10260384.No water leaks detected during service. Office to reschedule when part arrives. ; ordrng 1 W10260384 (Fc air duct)
We serviced a
KITCHENAID COOKTOP
Model KGCU467VSS01
Near Leander, TX 78641
Miguel
Job Details: 04/18/2024
"Arrived on site for cooktop having a small explosion. Works better since he said. Arrived and removed front panel. Checked all connections to manifold. Checked gas line coming on, no leaks found with soap bubbles. Inspected and found front lift burner had a restriction in the gas hole going to igniter.. cleaned and cleared burner and orifice. No unctions, failures found. Call complete."
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL03
Near Austin, TX 78737
Luis
Job Details: 04/18/2024
"Arrived on site. Rust on left side door with dispenser assembly diagnosed a defective left side door. Found frost on top of items in freezer called tech support due to on going issue,informed tech support on all repairs done due to this issue per tech support unit is sealing and working as designed and issue is due to humidity entering when freezer door is open and no further repairs will resolve this issue ordering new door and ui SR#7738920068; ordrng 1 W11610988 (Door)"
We serviced a
JENN-AIR REFRIGERATOR
Model JBSFS48NMX00
Near New Braunfels, TX 78132
Andrew
Job Details: 04/18/2024
#2427 Arrived on site to test unit for not cooling properly and frost build up. Found evap cover frosted over and frost on left side of FC. Cleaned frost off left hand side wall and tested door gaskets. Gaskets are sealing properly. Upon further inspection found fascia liner pulled away from cavity liner about 1/4 from top left corner to about half way down. Took photos and submitted to Techline. Unit will be sent for review for replacement. SR#7738916073
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Georgetown, TX 78633
Gerry C
Job Details: 04/18/2024
WRS588FIHZ04 Arrived to inspect noise. I found the diffuser operating every loudly within test mode 3 and I removed and replaced. The lower mullion required adjustment and I placed sound dampening to further prevent future issues. No leaks observed during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FFDM04
Near Austin, TX 78747
Luis
Job Details: 04/18/2024
"Arrived on site for water leaking causing damage. Damage has already been taken care of unable to upload pictures of damage. Found fill tube extension not inserted to fill cup,inserted extension correctly,found fill line going into valve short causing hard bend and leak,installed new fill tube assembly. W11510803"
We serviced a
WHIRLPOOL DRYER
Model WED500CMW0
Near Kyle, TX 78640
Andrey
Job Details: 04/18/2024
"Arrived on site to test unit for not responding, tested u it found breaker is tripped, inspected wiring and found ground and neutral connected together causing breaker to trip, installed wires properly and tested, u it is now running as designed, job complete, no parts installed"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Uhland, TX 78640
Leonardo
Job Details: 04/18/2024
Arrived on site to test unit for unit smelling like gas when oven is on. Test unit and found normal smell during beginning of ignition of oven turning on. Test all connection no gas leaks present job complete. No parts used.
We serviced a
MAYTAG WASHER
Model MVWP586GW0
Near Georgetown, TX 78626
Lou
Job Details: 04/18/2024
"Arrived on site to inspect washer not draining and making a load noise. Upon further inspection, I found the tub halfway full of water. Placed the unit in diagnostics showing error code F9E1-long drain. Manually tested the drain pump and nothing happened. Tilted the unit back and tested voltage at the drain pump harness and got 118V. Using my shop vac, I removed the water from the unit and removed and replaced the drain pump and once I plugged the unit in, the drain pump came on. I cleared the control and placed the unit in diagnostics and tested and the unit is operating as designed. No water leaks observed during service, job completed. WPW10276397"
We serviced a
WHIRLPOOL OVEN
Model WFE320M0JS3
Near Manor, TX 78653
Leonardo
Job Details: 04/18/2024
Arrived on site to test unit for oven gasket not staying in. Found left top corner gasket coming off. Secured gasket test unit and unit test good. Job complete. No parts used.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Canyon Lake, TX 78133
Andrew
Job Details: 04/18/2024
"Arrived on site to test unit for not washing. Found wash motor not engaging. Verified voltage to wash motor was correct. Replaced sump assembly (W11025157), unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Cedar Creek, TX 78612
Joe Z
Job Details: 04/18/2024
"Arrived on site to replace damaged FC door damaged ui control. Upon arrival,inspected unit and found bottom right corner of ui is damaged. Replaced ui control W11203289. Unit is operating as designed. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ2
Near Waco, TX 76708
Jonathan M
Job Details: 04/18/2024
"Arrived on site for a dishwasher that will not power on. Inspected unit and work area. The customer advisor to clean light stays on, but it will not react to any touch on the user interface. I did confirm the customer complaint and replaced the console. I tested the unit and found the unit working and operating as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Austin, TX 78748
Luis
Job Details: 04/18/2024
Arrived on site for loud noise. Ran diagnostics noise from diffuser replaced defective diffuser assembly. W11236851
We serviced a
KITCHENAID RANGE
Model KSGG700EBS7
Near Round Rock, TX 78664
Wesley
Job Details: 04/18/2024
Arrived onsite and found unit operating with failed bake stem ignition. Made adjustment to the stem ignition and found unit now consistently ignites the bake. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Austin, TX 78721
Leonardo
Job Details: 04/18/2024
Arrived on site to test unit for unit notWorking. Test unit and found bad sump and motor. Replaced motor test unit and unit test good job complete. W11460946
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Austin, TX 78737
Luis
Job Details: 04/18/2024
"Arrived on site. Found all 3 doors damaged from delivery,uploaded pictures still under 30 day cosmetic warranty. ; ordrng 1 W11681454 (Lh door) and 1 W11681453 (Rh door) and 1 W11681455 (Freezer door) and 1 W10876598 (Nameplate)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Elgin, TX 78621
Joe Z
Job Details: 04/18/2024
"Arrived on site for part on lower left oven door is sticking out. Upon arrival,inspected unit and found lower left glass bracket is nort aligned correctly. Secured bracket. Unit is operating as designed. Job complete"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Waco, TX 76705
Jonathan M
Job Details: 04/18/2024
"Arrived on site for a washing machine. That is making a grinding noise. Inspected unit and work area. The customer advised that they had two issues. The first one was is that her lid is cracked where it needs the hinge and the second one is the grinding noise issue. She advised the unit will spend, but that the unit will not agitate. I confirmed the customers plants and ran into three diagnostics. I found a noticeable grinding coming from underneath the unit. I came to access underneath and found the rotor wobbling from side to side. I also noticed evidence of an oil leak from the gearcase. I gained access underneath and found that the rotor had completely stripped on the slider and stater and head caused damage to the stater and slider. Ordering all parts and the office will need to get authorization for service as well as contact the customer if approval is given for a return date. No parts installed.; ordrng 1 W10915700 (Stator) and 1 W10915701 (Rotor) and 6 W11027980 (Stator screws)s"
We serviced a
AMANA WASHER
Model NTW4519JW0
Near San Marcos, TX 78666
Andrey
Job Details: 04/18/2024
"Arrived on site to test unit for not agitating, tested unit found failed actuator causing cam not to disengage properly, replaced actuator and cam from job 410458 and tested, unit is now running as designed, no leaks detected job complete W10721967, W10913953"