We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Austin, TX 78723
Luis
Job Details: 08/04/2022
"Arrived on site for no ice. Found broken wire at hinge,diagnosed unit will need a freezer door or wires repaired. Broken wires will need to be repaired and wires that show possible damage will need to be cut and repaired to prevent breakage.
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Austin, TX 78724
Joe Z
Job Details: 08/04/2022
"Arrived onsite to install previously diagnosed parts. Replaced pressure switch and main control. Test unit by running a quick cycle. Unit operates as designed. No leaks present at this time.
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, TX 78758
David S
Job Details: 08/04/2022
"Arrived on site for range throwing an error code. I inspected the unit and work area. I found f2e1 displayed. I removed the code and tested the console. I found it working and the error not returning. If the customer calls back for the same issue, they will need a new console. Job complete."
We serviced a
WHIRLPOOL VENTHOOD
Model WVU17UC0JS0
Near Canyon Lake, TX 78130
Andrey
Job Details: 08/04/2022
"Arrived on site to test unit for not venting, tested unit found vent was not installed correctly, the cut out was not removed for proper ventilation, and the fan blade was bent sitting bellow screens, adjusted fan housing, the fan is now spinning freely, spoke to contractor and they will correct the issue , at this time job complete"
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Austin, TX 78717
Kimo
Job Details: 08/04/2022
Arrived onsite for cooktop with orange flames. Upon inspection I found that the flames were flickering orange. I cleaned and adjusted the burner heads and tested unit and found unit operating as designed job complete.
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Copperas Cove, TX 76522
Tyler
Job Details: 08/04/2022
Arrived on site for washer not draining/ spinning water from cloth. Upon arrival gearcase had failed along with hub drive missing/broken inner teeth. Replaced both components and tested unit found no leaks and unit functioning as designed. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Copperas Cove, TX 76522
Tyler
Job Details: 08/04/2022
Arrived on site for dishwasher needing previously diagnosed sump. Upon arrival installed required part. Tested unit and found it functioning as designed. Call complete
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Round Rock, TX 78665
Gerry C
Job Details: 08/04/2022
Arrived to instal previously diagnosed and ordered parts. I removed the failed inner bulb that the CX cannot access and replaced it. Operational test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Georgetown, TX 78626
David Z
Job Details: 08/04/2022
Arrived on site to replace inner door due to damage in transit. Replaced inner door panel and tested unit. Verified no leaks present and unit working as designed. Call complete.
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near Elgin, TX 78621
Joe Z
Job Details: 08/04/2022
Arrived onsite for Not Draining - Water Remains in Filter Area. Upon arrival found a little water sitting at bottom of tub at filter. Found filter blocked up. Clean filter and test unit. Unit now drains correctly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Taylor, TX 76574
Cliff
Job Details: 08/04/2022
Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost heater not fully wired and rewired it properly. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Taylor, TX 76574
Cliff
Job Details: 08/04/2022
Documented breaker nuisance issue with whirlpool and they issued form for homeowners electrician to fill out. No failures to refrigerator and issue is related to breaker or home electric. Job is complete.Tech line rep AndrewFile# 7734280885
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Mustang Ridge, TX 78610
Andrew
Job Details: 08/04/2022
Arrived on site to test unit for right side stop missing. Found wrong stops were installed. Replaced both side stops with correct parts. Unit working as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Buda, TX 78610
Andrew
Job Details: 08/04/2022
Arrived on site to test unit for doors not sealing. Found gaskets were compromised and separating preventing proper seal. Replaced both left and right side RC door gaskets. Formed with heat gun. Unit is now sealing as designed. No leaks detected. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Austin, TX 78737
Andrew
Job Details: 08/04/2022
"Arrived on site to replace lower hinge for right side RC door. Found cam was missing on hinge. Replaced hinge with cam, tested unit unit now working as designed. No leaks detected. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78749
Andrew
Job Details: 08/04/2022
"Arrived on site to replace heating element per special project. Found metal bushings missing on element preventing proper seal. Signs of leaks around heating element retention nuts and framing. Mold building on floor underneath dishwasher. Cabinets are water damaged and mold building on cabinets as well. Not sure if issue is caused by current dishwasher or previous units. Took pictures of mold and cabinets. Advised customer to contact whirlpool with concerns. Replaced element, tested unit, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Austin, TX 78758
David S
Job Details: 08/04/2022
"Arrived on site for fridge tripping the breaker. I inspected the unit and work area. I unplugged the icemaker assembly and powered the unit on. I found it not tripping the breaker. I unplugged just the icemaker and replaced in the assembly, and powered it back on. The unit still did not tripping the breaker. I replaced the ice maker. I reassembled the unit and plugged everything back in. The unit is now working as designed. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78749
Andrew
Job Details: 08/04/2022
"Arrived on site to replace element per special project. Replaced element, tested unit, unit working as designed. No leaks detected. Job complete."
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Austin, TX 78759
David S
Job Details: 08/04/2022
Arrived on site to replace all the led modules. I inspected the unit and work area. I verified the unit model and serial number are within range of service pointer W11484836. I replaced the led modules according to the service pointer. The lights are now working. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Manor, TX 78653
Matthew
Job Details: 08/04/2022
Arrived onsite for washer leaking. Upon arrival inspected unit. Found support spring had come loose and tub had fallen. Dispenser hose was also pulled out of place. Pulled tub into position and secured spring. Secured dispenser hose. Tested unit in auto test and all passed with no leaks. Ran a quick wash and all passed with no leaks. Unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Austin, TX 78723
Matthew
Job Details: 08/04/2022
Arrived onsite to replace previously diagnosed parts. Replaced thermistor/defrost sensor and secured. Replaced control and UI. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Austin, TX 78723
Matthew
Job Details: 08/04/2022
"Arrived onsite to replace previously diagnosed parts. Replaced ice container, coupling and plate. Replaced parts and tested. Unit is now functioning properly."
We serviced a
JENN-AIR ICE MACHINE
Model JIM158XYRS0
Near Bastrop, TX 78602
Joe Z
Job Details: 08/04/2022
Arrived onsite to install previously diagnosed parts. Replaced water level sensor and water fill valve. Test unit and unit now began making ice. Customer will monitor for the nest 24 hours. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ0
Near Cedar Creek, TX 78612
Joe Z
Job Details: 08/04/2022
Arrived onsite for Heating Element - SP W11540964 - Special Project S17304. Replaced element and test unit. Unit operates as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Austin, TX 78701
Luis
Job Details: 08/04/2022
Arrived on site replaced defective fresh food door
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Bertram, TX 78605
Lou
Job Details: 08/04/2022
"Arrived on site to inspect refrigerator ice maker noises. Upon further inspection, tested the ice maker and as it harvested it began to make a loud grinding noise. Removed and replaced the ice maker and retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Bertram, TX 78605
Lou
Job Details: 08/04/2022
"Arrived on site to inspect dryer not heating. Upon further inspection, I turned the unit and monitored the back left vent and found the element not illuminating. Pulled the unit out and tested ohms to the element, fuse, cutoffs and found all are good. Removed the element and it is good. Tested voltage at the terminal block and got 232V. Tested the outlet and got no voltage. I found the power cord was burnt and found the outlet was burnt as well. I advised the customer to have an electrician replace the outlet. No lint observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300EBS02
Near Burnet, TX 78611
Lou
Job Details: 08/04/2022
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis and techlines recommendations, I removed and replaced the hv control and tested. I found the evap fan motor has failed. I removed and replaced the evap fan motor and retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ0
Near Round Rock, TX 78681
Gerry C
Job Details: 08/04/2022
"Arrived to instal previously diagnosed and ordered parts. I found the UI required replacement at removed and replaced. I inspected the vent assy and found no signs of prior or present leaks and did not disturb due to risk of causing further issue. I discussed detergent use with the CX and recommended to refrain from pre-measured pod use due to excessive foaming and creation of steam at levels above design constraints. Operational test good, no leaks observed during service."
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Pflugerville, TX 78660
Cliff
Job Details: 08/04/2022
Arrived on site to diagnose a dishwasher that is not cycling properly. Found during wash cycle voltage to dishwasher drops to 0V and returns to 116V after approximately 30 sec. Issue is electrical and verified by tech line. Homeowner will need an electrician to correct problem.Tech line rep AdrianFile# 7734278618
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KPS0
Near Round Rock, TX 78681
Gerry C
Job Details: 08/04/2022
Arrived to inspect door hinge not opening properly. I found that the right hinge spring had slipped off from the hinge assembly. I placed the spring back into its proper position. Operational test good. No leaks observed during service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Hutto, TX 78634
Cliff
Job Details: 08/04/2022
Arrived on site to diagnose a dishwasher that is not cycling properly. Found circ pump locked up and replaced pump assembly. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cedar Creek, TX 78612
Joe Z
Job Details: 08/04/2022
Arrived to install previously diagnosed part and to check for no drying issues. Replaced door gasket. Inspected heater and fuse and both are good and operate correctly. Unit failed vent test. Removed vent hose from unit and still failed vent test. Found blower housing completely blocked with lint. Cleared blower and unit now passed vent test. Reattached vent hose and failed vent test again. Found that the exit part of vent tub is too long and is pressing against the ground. Recommend to customer to shorten the exhaust tube from wall to the exit. Unit is operating as designed. Job complete
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15NRTS0
Near Burnet, TX 78611
Paul
Job Details: 08/04/2022
Arrived onsite for a ice machine to replace the previous diagnosed parts. I replaced the compressor and evaporator. I vacuumed the system and charged it with 6.20 ozs of R134A refrigerant. I tested the unit and found it working as designed. The bin had filled up halfway while we were replacing the sealed system components on the customers built in refrigerator. We turned the unit off before leaving per the customers request. The office needs to charge the CC on file. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV976FDEM00
Near Georgetown, TX 78633
Gerry C
Job Details: 08/04/2022
"Arrived to instal previously diagnosed and ordered parts. I removed the compressor, drier and service port and replaced all three. I vacuumed the system to 430 microns and allowed it to sit for 15min. I filled the system with 5.5oz of refrigerant charge and let sit for 5min. Powered unit on and unit operated as intended. I found that the unit needed multiple leveling adjustments to properly instal the unit and I made the adjustments. No leaks observed during service."
We serviced a
JENN-AIR REFRIGERATOR
Model JS48SSDUDE01
Near The Hills, TX 78738
Kevin
Job Details: 08/04/2022
"Arrived on site and replaced all LED modules with new version per service pointer W11606409, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Austin, TX 78738
Kevin
Job Details: 08/04/2022
"Arrived on site and replaced control board diagnosed on previous visit, found some ice behind fresh food evaporator cover, took pictures. If control board is not correct shoe fresh food evaporator cover will be needed. It was a prescreened but returned by previous technician, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Austin, TX 78717
Kimo
Job Details: 08/04/2022
Arrived onsite to install previously diagnosed parts. Upon arrival I installed new doors and found that they are now even. unit operating as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HPS04
Near Burnet, TX 78611
Lou
Job Details: 08/04/2022
"Arrived on site to inspect refrigerator doors not flush. Upon further inspection, I found the right RC door not sitting flush with the left FC door. Also found where the RC door gasket at the bottom left corner was badly gapped. I found the center mullion was slightly bowed at the bottom of the unit. Took photos of my findings and contacted techline to report. Spoke to Chris and advised of the complaint and my findings. Chris provided a link and performed a video chat and he recommended to place a shim at the back right roller and level/square the chassis. Provided SR#7734278894. The unit being surrounded by cabinets on both sides, I placed a shim from my van stock (4387828A) at the back right roller and leveled the unit. Once the unit was leveled and squared, the unit doors continued to not be flush at the bottom as the right door stands out approximately 1/4 inch from the left door. Both doors are sealing properly now. I found the floor is not level as the unit was sitting with a slight tilt the the right side when I arrived. I measured the side of the unit to the cabinet walls and found the right side to be approximately 1/2 inch wide and the left side was just less than 1/2 inch. I called techline again and spoke to Joel and advised the previous SR# and what I have done to this point. Joel advised that since the unit is leveled and squared and the floors are not level, the unit is operating properly and the issue is cosmetic and an installation issue. He advised this information will be added to previous SR#7734278894. I advised the customer to contact the manufacturer and provide the SR# and discuss with them what steps they want to take. No water leaks observed during service, job completed"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78717
Kimo
Job Details: 08/04/2022
Arrived onsite for washer that would not go into wash. Upon inspection I found that there was a loos connection at the cap. I corrected this and tested the unit and found that the unit is now operating as designed. No leaks job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78757
Kimo
Job Details: 08/04/2022
Arrived onsite to perform Heating Element - SP W11540964 - Special Project S17304 after doing so I tested unit and found unit operating as designed. No leaks job complete.
We serviced a
WHIRLPOOL RANGE
Model WCG97US6HS00
Near Liberty Hill, TX 78642
Lou
Job Details: 08/04/2022
"Arrived on site to install previously diagnosed and ordered part. Due to the middle burner failure, I removed and replaced the burner head and tested. Unit is operating as designed. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Austin, TX 78753
Luis
Job Details: 08/04/2022
"Arrived on site. Replaced defective compressor, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDC0
Near Manchaca, TX 78652
Scott
Job Details: 08/04/2022
"Arrived on site , replaced drain pump and bellow . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Austin, TX 78745
Scott
Job Details: 08/04/2022
"Arrived on site ,replaced element . Ran diagnostics per whirlpool specs. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Kyle, TX 78640
Andrey
Job Details: 08/04/2022
"Arrived on site to test unit for leaving dishes dirty, test unit all components functioning properly, unit is filling to desired level, but when draining unit water started the back up in the disposal, customer stated that it usually does not do that after clearing it the unit drained fine, advised customer that could be the reason why the dishes are dirty, when this happens water siphons back into the dishwasher, inspected OWI and found it also Gunked up, replaced sensor as precautionary, customer will monitor and if issue persists he will call us back , at this time the unit is running properly, no leaks detected job complete"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Austin, TX 78759
David S
Job Details: 08/04/2022
Arrived on site to install a new heating element. I verified the model and serial number are in range of service pointer W1153777. I replaced the heating element according to the service pointer. I reassembled the unit and tested it. I found it working as designed. No water leaks detected. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model ADB1400AGB3
Near San Marcos, TX 78666
Andrey
Job Details: 08/04/2022
"Arrived on site to test unit for not washing dishes, tested unit found water not filling, inspected float and found A partially dissolved soap pod under float restricting water from entering into unit, removed obstruction tested unit unit now running as designed, Drained and started unit four times with no issues, wash motor is engaging, advised customer that if this happens again to inspect for and object under float before calling it in, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model CHW9150GW0
Near New Braunfels, TX 78130
Andrey
Job Details: 08/04/2022
"Arrived on site to test unit test unit for water left at end of drain cycle, testEd unit found cold water valve is not opening, causing unit to shut off cycle at final rinse, replaced valve, tested unit , unit now running as designed, job complete"
We serviced a
WHIRLPOOL FREEZER
Model WRX986SIHZ00
Near Cedar Park, TX 78613
David S
Job Details: 08/04/2022
Arrived on site for lights not working. I inspected the unit and work area. I verified the model and serial number fall in range of service pointer W11460554. I replaced the freezer led according to the service pointer. The unit is working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78723
Luis
Job Details: 08/04/2022
"Arrived on site for a defective compressor. Replaced defective compressor vacuumed system down unit kept vacuum recharged system to manufacture spec,powered unit on,compressor powered on."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Austin, TX 78754
Kimo
Job Details: 08/04/2022
Arrived onsite for a refrigerator with dispenser water flow issue. Upon inspection I found that the unit would let water through when I removed the filter and would stop when the filter was put in. I suspect that the filter may be defective from the factory. I advised the customer to contact whirlpool about the filter and see if theyre sent a new one. Cx to contact whirlpool. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Canyon Lake, TX 78133
Andrey
Job Details: 08/04/2022
"Arrived on site to replace heating element per service pointer, replaced heater, tested unit, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HPS01
Near Leander, TX 78641
David S
Job Details: 08/04/2022
"Arrived on site for fridge still not cooling properly. I inspected the unit and work area. I gained access to the rc evaporator and found it has a plastic thermistor, I replaced the plastic one with a brass thermistor. I tested it for the control and found it reading properly. Job complete."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS1
Near Salado, TX 76571
Tyler
Job Details: 08/04/2022
Arrived on site for ice machine needing previously diagnosed filter head. Upon arrival reconfirmed complaint. Replaced filter head and tested unit. Found ice machine working as designed. With no leaks. Call complete
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Belton, TX 76513
Tyler
Job Details: 08/04/2022
"Arrived on site for washer going off balance when in use. Upon arrival confirmed complaint but found no errors in diagnostics. Found u it not lvl. After leveling unit and instructing customer er on best methods for loading and using unit, I found washer no longing banging around during spin. Found leaks from cutoffs behind unit. I formed customer of all findings. Washer working as designed. Call complete"
We serviced a
WHIRLPOOL VENTHOOD
Model UXT4236ADS
Near Liberty Hill, TX 78642
Lou
Job Details: 08/04/2022
Arrived on site to check vent hood not working. On inspection the vent was not turning on the light worked. Noticed that when the wiring harness was moved the vent start working. Found the main connection had a lose wire in the connector. Resisted the pin into the connector and the vent started to work. Vent working as designed. Job completed.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Hutto, TX 78634
Cliff
Job Details: 08/04/2022
Arrived on site to diagnose a dryer that is not heating. Found wall outlet contacts spread causing unit to intermittently lose 1 leg of power. Advised customer on findings and an electrician will need to replace outlet.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS00
Near Austin, TX 78730
Scott
Job Details: 08/04/2022
"Arrived on site ,replaced grid cutter . Ran diagnostics all checked normal . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Austin, TX 78738
Kevin
Job Details: 08/04/2022
"Arrived on site and replaced grill cover, job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78652
Andrew
Job Details: 08/04/2022
"Arrived on site to replace previously diagnosed wash motor, harness and control. Found wash motor was the only issue. Replaced sump assembly, tested unit, unit working as designed. No leaks detected. Job complete."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, TX 78749
Andrew
Job Details: 08/04/2022
Arrived on site to test unit for not filling properly. Ran multiple diagnostics and found no issues. No stored error codes. Customer stated when initially filling water is covering clothes. Advised customer when initially filling water will not cover clothes due to high concentration wash. Also advised on how unit senses loads and fills accordingly. Advised customer not to open and close lid during wash cycles to prevent interruption in sensing. No leaks detected. Job complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXLE01
Near Austin, TX 78704
Scott
Job Details: 08/04/2022
"Arrived on site , replaced led Modules . All lights are on now . No other issues found . No water leaks detected . Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48FTS00
Near Burnet, TX 78611
Paul
Job Details: 08/04/2022
"Arrived onsite for a refrigerator to replace previous diagnosed parts. I verified the compressor was not pumping correctly. I found a small leak in the drain pan heater. I replaced the compressor, evaporator, heat exchanger, and drain pan heater. I vacuumed the system and charged it with 7.75 ozs of R134A refrigerant. I tested the unit and it had a good frost pattern and is working as designed. Pressures were at 2 low and 125 high. I replaced the filter and installed a new icemaker. The new icemaker didnt come with the bale arm and it is missing. Ordering 2313990 ARM-SHUT OFF,SXS. ; ordrng 1 2313990 (ARM-SHUT OFF,SXS)"
We serviced a
WHIRLPOOL OVEN
Model KEBS277SSS
Near Austin, TX 78746
Scott
Job Details: 08/04/2022
"Arrived on site for upper door gasket . Replaced upper door gasket . Ordering another door gasket for lower oven door ; ordrng 1 WP4455381 (Gasket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Pflugerville, TX 78660
Cliff
Job Details: 08/04/2022
Need to reschedule drier inlet need 6/5 coupler and it wasn't sent with parts for this job.; ordrng 1 W11504432 (Coupler 6-5)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Georgetown, TX 78633
David Z
Job Details: 08/04/2022
"Arrived on site to diagnose refrigerator that had some noise coming from what sounded like freezer fan. Ran fans and couldn't hear any noise. I found some small patches of ice around the evap cover, likely sticking to the fan, causing the noise. I could not get the condenser fan to come on at all, even with voltage. Ordering condenser fan to resolve, control as well. Office to schedule when we have part. ; ordrng 1 W11024494 (Condenser Fan)"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Fort Hood, TX 76544
Tyler
Job Details: 08/04/2022
Arrived on site for washer needing previously diagnosed lidlock. Upon arrival reconfirmed issue an installer part part of town functions of unit still the same. Call techline twice and spoke with Rich and Sterling sr#7734282318. After running extensive testing techline determined that part sent for repairs were defective and will need a new ACU and lid locked installed. Office to reschedule once availability of parts is known.; ordrng 1 W11298486 (Acu)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Killeen, TX 76549
Tyler
Job Details: 08/04/2022
Arrived on site for dishwasher not stopping. Upon arrival found no errors. Found owi sensor within manufacturing specs. Replaced control. Found unit had gold bushing style element needing to be replaced Nader SP: W11540964. Will need office to reschedule once availability of part is known. ; ordrng 1 W11537778 (Element)
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Bastrop, TX 78602
Joe Z
Job Details: 08/04/2022
"Arrived onsite for Not Cooling - Refrigerator Section - Side by Side Refrigerator . Upon arrival inspected unit and found evaporator completely covered in ice. Tried checking resistance at control and got OL. Ran diagnostics to force heater and heater will not energize. Contacted SW for assistance. SW recommended ordering UI, heater, control , harness and bringing back thermistor. Office to reschedule ; ordrng 1 W11216949 (UI) and 1 W11546681 (Harness) and 1 W11546690 (Comtrol) and 1 W11546610 (Heater)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV0
Near Bastrop, TX 78602
Joe Z
Job Details: 08/04/2022
"Arrived to install previously diagnosed parts. Replaced valve and valve still not energizing. Checked resistance on this new valve and is correct. Called techline for assistance. After series of voltage checks, Tech recommended replacement of control. Tech gave SR#7734281593. Need to order control. Please contact customer with eta.; ordrng 1 W11462458 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM
Near Austin, TX 78738
Kevin
Job Details: 08/04/2022
"Arrived on site and inspected dishwasher and found customers experiencing water in the tub when the dishwasher is not running. Inspected incoming valve and did not see any water trickling in. Found home has a reverse osmosis system and it was installed sharing the garbage disposal drain with the dishwasher. Explain to customer that whirlpool does not allow this because when reverse osmosis system purges it can fill up the dishwasher via the drain hose, this could cause dishwasher to overflow and damage floor. Recommended that they contact reverse osmosis company and have them change to a clamp style drain connection. Also found racks have rust spots, took pictures. Will bring back both to ensure repair on next visit.; ordrng 1 W10909088 (Dishrack) and 4 W10888592 (Wheel)s and 1 W10161215 (Lower rack) and 1 WPW10671904 (Clip)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Pflugerville, TX 78660
Cliff
Job Details: 08/04/2022
Need to reschedule drier inlet need 6/5 coupler and it wasn't sent with parts for this job.; ordrng 1 W11504432 (Coupler 6-5)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Round Rock, TX 78681
Gerry C
Job Details: 08/04/2022
Arrived to inspect long dry times. Discussed with CX that the unit is not heating at all. Inspected black terminal and found that the L2 was completely burned out. I used my truck stock terminal block ASSY and R/R old terminal block. Operational test good.; ordrng 1 279320 (Block terminal ASSY/truck stock)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW00
Near Bertram, TX 78605
Lou
Job Details: 08/04/2022
"Arrived on site to inspect refrigerator frosting up. Upon further inspection, I found the FC door cracked open approximately 2 inches and found ice/frost inside the FC section (photos). I removed the evap cover and found a good frost pattern and found the thee air ducts were damaged and the evaporator cover plenum damaged allowing for air gaps. Also found the FC liner at the door gapped and sealed it with silicone. Contacted techline and spoke to TJ and advised of my findings and parts on order and attached to previous SR#7734027309. Ordering the evap cover, air ducts, and evap cover plenum. Office to schedule return service. No water leaks observed during service.; ordrng 2 W11208347 (Air duct)s and 2 W11199204 (Air duct)s and 1 W10573325 (Evap cover) and 1 W10716213 (Evaporator plenum assembly)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Austin, TX 78705
Scott
Job Details: 08/04/2022
"Arrived on site for washer stopping in mid cycle and then a burning smell. Put unit in diagnostics and unit started to go into spin cycle lid wasnt locked and was in diagnostics. Got motor error code . Found cap shorted out and lower harnes welded to cap . Ordering cap ,lower harnes ,motor , and control. Called safety ,reported finding . They gave P&L concession # W13rv51wpl1 . No water leaks detected at time of service. Unit unplugged and water shut off . Call to set return .; ordrng 1 W11450611 (Lower harnes) and 1 W11222394 (Motor)"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Canyon Lake, TX 78133
Andrey
Job Details: 08/04/2022
"Arrived on site to test unit for oven malfunctioning, tested unit found control not reading temps correctly causing over temp error code, replaced control, oven is now functioning, customer stated that front right burner just stay hot constantly and does not adjust, ordering FR infinite switch and element, and oven sensors if needed, office to reschedule ; ordrng 1 WP3149400 (FR infinite switch) and 1 WPW10181986 (Oven sensor) and 1 W11047722 (Front right element)"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Austin, TX 78757
Kimo
Job Details: 08/04/2022
Arrived onsite for a washer that is leaking oil from underneath the unit. Upon inspection I also found that the dog teeth were worn down. I am ordering 1x dog assembly. I replace the gearcase. Office to reschedule. ; ordrng 1 W11158175 (Dogs)
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Austin, TX 78724
Kimo
Job Details: 08/04/2022
Arrived onsite for a range that has a none functioning left front burner. Upon inspection I found that the burner would not spark. I replaced the spark module and found no change. Which tells me that theres a harness issue between the module and the burner I am ordering 1x harness. Office to reschedule.; ordrng 1 W11453756 (Harness)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Andice, TX 78628
Lou
Job Details: 08/04/2022
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I was to install the back guard insulation. When I removed the back cover from the control panel, I found there was insulation already in place. I tested the unit cooktop and found the front right burner not igniting properly. I am ordering the front right burner head and scheduled return service for 08/11/22. No gas leaks detected during service.; ordrng 1 WPW10515455 (Burner head right front)"
We serviced a
KITCHENAID RANGE
Model KCGC558JSS00
Near Canyon Lake, TX 78133
Andrey
Job Details: 08/04/2022
"Arrived on site to test unit for front left and right burner issues, tested unit found igniters are not sparking up but side ways when you fan it by hand it ignites, front left burner was defective at simmer only one side is igniting, replaced burner flame is now distributed evenly but still sparking to side Of burner, ordering igniters office to reschedule ; ordrng 2 W11580024 (Front left and right igniter)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS02
Near Austin, TX 78758
David S
Job Details: 08/03/2022
"Arrived on site to install previous diagnose parts. I gained access to the ice maker, I installed a new fan, adapter kit, and fill tube heater.
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Leander, TX 78641
Lou
Job Details: 08/03/2022
"Arrived on site to install previously diagnosed and ordered part. Due to the motor failure, I removed and replaced the motor and calibrated the unit and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QVS05
Near Austin, TX 78759
Wesley
Job Details: 08/03/2022
Arrived onsite for water issue and determined there to be a blockage in the filter. Cleared blockage at the filter housing. Was able to clear blockage but new filter also needed. All checks good. Unit is now operating as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Austin, TX 78732
David S
Job Details: 08/03/2022
CArrived on site for icemaker not producing any ice. I inspected the unit and work area. I found the ice maker thermistor just hanging and the clip assembly missing. I tested the thermistor and found it open. I tested voltage to the ice maker and found good voltage. I installed a new ice maker. I reassembled the unit and ran a harvest cycle and a fill test. The unit is operating as designed.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Georgetown, TX 78633
David Z
Job Details: 08/03/2022
"Arrived on site to diagnose washer that has a lid with a cracked frame. Examined lid and found frame was broken on left side and cracked on the right. Recommended replacement of lid to resolve. Replaced lid and tested unit. Verified unit working as designed.
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW3
Near Round Rock, TX 78681
Paul
Job Details: 08/03/2022
Arrived onsite for a washer turning on by itself and chiming. I found 4.98VDC at the UI and the control panel oiled not respond correctly and it would chime on its own. I replaced the control panel and tested the unit. All is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWBM00
Near Leander, TX 78641
Lou
Job Details: 08/03/2022
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I found the ice maker had stopped mid-cycle. Attempted to jump the motor with my jumper wire and it failed. I removed and replaced the ice maker and tested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KENMORE OVEN
Model 790.9280301
Near Copperas Cove, TX 76522
David Z
Job Details: 08/03/2022
Arrived on site to follow up on range control replacement. Replaced control and overlay. Ran unit at 350 to verify proper Temps are reached and unit is cycling. Verified all is working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Lakeway, TX 78734
Luis
Job Details: 08/03/2022
"Arrived on site for cooling complaint. Found compressor and fans not running,found control shutting itself on and off,did a hard reset unit powered on and started cooling. Gave estimate for repairs customer will call into office if they approve repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Kyle, TX 78640
Andrey
Job Details: 08/03/2022
"Arrived on site to test unit for water leak, tested unit found water valve leaking, replaced valve, tested unit, unit now running as designed, no leaks detected job complete"
We serviced a
MAYTAG WASHER
Model MVWB850YW0
Near Austin, TX 78745
Andrey
Job Details: 08/03/2022
"Arrived on site to test unit for LF error code, tested unit found cold water valve not opening, replaced valve, tested unit, unit now functioning properly, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Austin, TX 78745
Andrey
Job Details: 08/03/2022
"Arrived on site to test unit for lid lock issues test unit for control completely unresponsive, no lights flashing, would not go into diagnostics, control receiving 120VAC but not functioning, drain pump humming but and extremely hot, took resistance at 6 olms, ceased drain pump
We serviced a
WHIRLPOOL REFRIGERATOR
Model TXI21A3L
Near Georgetown, TX 78633
Gerry C
Job Details: 08/03/2022
"Arrived to install previously diagnosed and ordered part. R/R old def timer. Followed MFG installation instructions. Set timer to cumulative defrost setting and tested. No leaks observed during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC503ESS01
Near Austin, TX 78738
Luis
Job Details: 08/03/2022
"Arrived on site. Found fresh food evaporator incased in ice per service pointer will need updated ui control,will also need a new fan scroll and thermisto
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ0
Near Austin, TX 78717
Kimo
Job Details: 08/03/2022
Arrived onsite for range with a front left burner that wound lite and a broken middle knob. Upon arrival I tested burner and found that it worked as normal. I installed new knob
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Austin, TX 78717
Kimo
Job Details: 08/03/2022
"Arrived onsite for washer with a broken latch. Upon inspection I found that the latch was broken. I replace the broken latch and tested unit and found unit operating as designed. Job complete"
We serviced a
KENMORE DISHWASHER
Model 665.13549N412
Near Georgetown, TX 78626
Kimo
Job Details: 08/03/2022
Arrived onsite for dishwasher with a top rack that has fallen off. Upon inspection inspection I found that the adjusters the broken. I installed new adjusters and tested rack and found rack operating as designed. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS0
Near Jonestown, TX 78645
Vincent
Job Details: 08/03/2022
"Arrived on site for dishwasher, inspected unit and work area. Installed parts previously diagnosed. I the. Tested unit and its operating as designed. No leaks where observed during service. Job completed.
We serviced a
WHIRLPOOL DISHWASHER
Model GU2275XTVY1
Near Austin, TX 78746
Scott
Job Details: 08/03/2022
"Arrived on site for poor washing . Found wash motor failing . Also newest UI is starting to warp. Found seal on vent failing . No water leaks detected at time of service. complete Sump , vent ,gasket"