Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8767 customer reviews

Map of Austin, TX

Refrigerator Repair




Review of Appliance Express

Great job!


Map of Austin, TX

Great service. Explained what was wrong.




Review of Appliance Express


Map of Buda, TX

Quick and efficient




Review of Appliance Express

Robert quickly identified the problem. It wasn't an appliance issue, so he wasn't able to fix it, but just knowing there was nothing wrong with the appliance gave us reassurance.


Map of Leander, TX

Will definitely recommend!




Review of Appliance Express

Great service! Very nice, friendly and professional!


Map of Cedar Park, TX

Great service




Review of Appliance Express

On time, knowledgeable, friendly service


Map of Liberty Hill, TX

Daniel




Review of Appliance Express


Map of Manchaca, TX

Prompt and Dependable Service




Review of Appliance Express

We are happy with all the services we’ve had from Appliance Express...they are prompt and their service is very dependable!


Map of Georgetown, TX

Great service




Review of Appliance Express

Clif was very helpful!


Map of Pflugerville, TX

Untrained service people




Review of Appliance Express

They have come out twice to fix my refrigerator, first time they said the upper shelf was blocking air and therefore we had no water or ice. Second time they said you can't connect a reverse osmosis unit water line to the fridge, forgot the fact that it has worked for 3 years like that and the sticker from the manufacturer stuck on the back of the fridge gives explicit instructions that you can and how to do it. When I notified them of this, they refused to reply.


Map of Temple, TX

Dennis




Review of Appliance Express

He did a great job, called to inform me he was on the way.


professional and prompt




Review of Appliance Express

I would definitely call them again if I have future needs.


Kitchen Aid Stove Repair




Review of Appliance Express

David was efficient, communicated effectively and completed the repair in a thorough and professional manner. He was also early!


Very professional and helpful




Review of Appliance Express


Service




Review of Appliance Express


Very Helpful




Review of Appliance Express

Mr. Cantu was very helpful with me figuring out my dishwasher issues.


This gentleman is exceptional..10.1 on a scale of 10




Review of Appliance Express

yes


Dishwasher




Review of Appliance Express

Wonderful as always.. Tech very knowledgeable. Thanks for great service


Polite, timely,




Review of Appliance Express

Very well done!


Great service




Review of Appliance Express

Odd ball problem with ice maker. Kevin was able to work it out and replace part, probably in 20 minutes...thanks


Very efficient and professional




Review of Appliance Express


Great Service




Review of Appliance Express

I am concerned about the reliability of my refrigerator !


Excellent Service!




Review of Appliance Express

Andy was the tech who did the repair on my dishwasher. He was excellent - very professional, very knowledgeable and helpful. He diagnosed the problem immediately and fixed it quickly. I am very happy with the service from Andy and from this company, Appliance Express.


Wonderful service




Review of Appliance Express

Appliance Express came out and repaired our washer - so fast, efficient, and helpful. Thank you, we will use y’all again!!!


Service was great




Review of Appliance Express


Great Service... Great Technician!




Review of Appliance Express

Lou is a very personable and professional technician. He knows the products he’s responsible for supporting. I had several questions regarding our situation, and he answered them all right then... and satisfactorily. We have used Appliance Express previously to address an issue with another appliance, and Lou was the guy dispatched for us. We’re very pleased with both the service we’ve received and the outcome of our repairs.


Service with a smile!




Review of Appliance Express

I so appreciate Al Rhoden coming to our home and finding the problem with our Maytag washer. We need that washer! Very professional service! Thanks!


Very professional




Review of Appliance Express


Knowledgeable serviceman




Review of Appliance Express

I appreciate the Whirlpool certification that this company offers for all my Kitchenaid appliances. James is professional, timely, neatly dressed, and a very friendly demeanor.


Friendly, great service




Review of Appliance Express


KitchenAid Door Replacement




Review of Appliance Express

Clif did an excellent job - quick and accurate!


Very Efficient




Review of Appliance Express

I was wary because there was not a Whirlpool service site in Bell County, but scheduling and service call was done in timely manner. Where is my email receipt???


No ice, No problem!




Review of Appliance Express

Had a Whirlpool fridge with an ice maker that refused to make any ice. David came on time, diagnosed the problem as a frozen water feed tube, and it wasn't long before the ice was returning to the bin. I was notified by text, email, and phone when David would arrive and he came on time. If you want your appliances to live a long life, I suggest you contact Appliance Express. Their techs and service are the best.


Problem solved!




Review of Appliance Express

Good job at solving a complex problem with our refrigerator.


Shira




Review of Appliance Express

Great service with attention to detail


No change in situation




Review of Appliance Express

The refrigerator is still the same temperatures in the refrigerator and in the freezer as it was when Noah left on Friday.


Good work, needed to clean up




Review of Appliance Express

Jonathan was quick to,diagnose and replace the defective parts. He was very knowledgeable and professional. That said, dirty handprints were left on the outside of the icemaker and the door that should have been cleaned up.


Awesome experience




Review of Appliance Express

The process of getting my oven fixed was efficient. Tyler showed up on time, had all the parts he needed and helped me with pairing my oven to my wifi. Awesome experience.


Great service!




Review of Appliance Express


Easy to work with, polite, and on time.




Review of Appliance Express


Fast and great service.




Review of Appliance Express


Water Leaking




Review of Appliance Express

We are experiencing a leak that has progressively gotten worse since the fridge was serviced.


Prompt, Courteous, Professional, Ace Technicians




Review of Appliance Express

Initial call for service was easy & Techs available timely for initial appointment. The two Technicians were prompt first visit, took time to diagnose problem(s), came up with plan for repair, and again were prompt and timely, and diagnosis right. Repaired. Problem solved!


Problem Solved




Review of Appliance Express

Our almost brand new refrigerator stopped making ice which has become a real issue for us with our two prior units. This new unit stopped producing ice after about three months. However the tech identified the problem and solved it in short order.


Dishwasher repair




Review of Appliance Express

Jacob was fast and efficient.


Leslie




Review of Appliance Express


R & R Convection Fan in KitchenAid Dual Oven




Review of Appliance Express

As always before when I contacted Appliance Express, told them the problem, gave them the model number, coordinated with our home warranty company, they issued a repair order. Appliance Express schedule an appointment (as with this time also usually within a few days) Technician arrived in this case with part, the oven was repaired with in about an hour, he cleaned up any signs of repair and all is perfect again. What more could any customer ask for from a service company ? I feel so strongly about using Appliance Express that when ever I call the home warranty company which we have had and used for the past four years, if it is an appliance needing repair that is within in Appliance Express expertise I insist that they are the only company called. As in this time the warranty company scheduled another company first , which I called the home warranty company and insisted they reschedule with Appliance Express, stating firmly that is not an option. FYI - to anybody out there, we discovered Appliance Express by accident when four years ago our KitchenAid refrigerator was attempted repair by two other local companies that ended up costing the home warranty company a large fortune to first repair what the unqualified other companies made worse then fix the original problem correctly. again that time once Appliance Express arrived Mike Chapman assessed the issues, came back a few days later with the parts and all was perfect. James C and the previous tech for the wine cooler and LG washer (can not remember his name) all three techs now have been nothing but the very best !!!!


Excellent Service




Review of Appliance Express

Arrived on time, quickly diagnosed the problem, had the correct part with them and replaced it in a flash. Very courteous and professional.


Excellent service




Review of Appliance Express


Wonderful response time! Knowledgeable, friendly technicians!




Review of Appliance Express


Ice Maker - Quick & Efficient Service




Review of Appliance Express

The repair team diagnosed the problem, and repaired our ice maker quickly. We have ice!


Service




Review of Appliance Express


Great service




Review of Appliance Express

The representative was friendly and professional.


Still not repaired




Review of Appliance Express

My dryer is still not working


Mrs




Review of Appliance Express

James was very professional and did a great job both diagnosing and fixing my washer. I appreciate you so much!


Andy is awesome!




Review of Appliance Express

Great, fast service!


washer still does not spin clothes dry - still soaking wet




Review of Appliance Express

This washer is in a guest house and is not used very often. Washed first load since the repair today, and clothes were still soaking wet when washer stopped spin cycle.


You Want Andy




Review of Appliance Express

Great work Andy. He diagnosed the problem, created a short term solution and then returned to solve the problem once and for all with all the parts necessary. Very professional!!


Didnt finish the repair




Review of Appliance Express

Appliance express came out to fix my refrigerator. I pointed out a part that was supposed to be put on the bottom of the fridge that was never put on when the fridge was delivered and asked it be installed before the techs left after fixing the other problem areas. The techs said I didn't really need that part put on it was only for cosmetic purposes and refused to put it on.


Great Service!




Review of Appliance Express

Super friendly, patient, and awesome!


Nailed it




Review of Appliance Express


On Time / Fast Fix / Friendly Workers




Review of Appliance Express

They showed up on time, found and fixed the dishwasher problem and were very friendly. Would recommend


Good service




Review of Appliance Express

Andy was knowledge and efficient. Really nice young man to boot.


Excellent Service




Review of Appliance Express


Quick service




Review of Appliance Express

Awesome guy


Very Good Experience




Review of Appliance Express

It took a few visits, but they did a great job. Brandon was here three times trying to solve the problem with my washing machine, but it finally happened. The ladies who scheduled were great, Brandon is more than great. It’s the label Maytag. Don’t buy it!!


great




Review of Appliance Express


Came fast and fixed dishwasher quickly and capably.




Review of Appliance Express


slow on parts




Review of Appliance Express

Long wait for small parts


Excellent Service




Review of Appliance Express

Luis fixed by refrigerator lights as planned, and then noticed my water filter had never been activated. He fixed that as well.


Marvin




Review of Appliance Express


Great service




Review of Appliance Express


Very Good




Review of Appliance Express

Luis was very professional, evaluated the problem in timely matter and replaced necessary parts, tested when finished. Only thing would be to use shoe covers when in house.


Awesome




Review of Appliance Express


great service techs




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Excellent!




Review of Appliance Express


Great Service, Quick & Complete




Review of Appliance Express

Robert came on time with all the necessary parts and equipment and had our refrigerator running again quickly. Thank you!


Did not fix problem




Review of Appliance Express

The ice maker was leaking and accumulating ice under the bin. Not only did Appliance Express not fix this problem, now when we try to get ice from the door, ice is scattered all over the floor.


Great experience.




Review of Appliance Express


Great service




Review of Appliance Express

On time & very efficient


service call




Review of Appliance Express

Brandon was very personable and professional, he made the repair in a short amount of time and took the time to talk about the ice makes and what to do in the future.


Ekaren




Review of Appliance Express

Was very professional and explained every thing.


Great setvice




Review of Appliance Express

Polite knowledgeable service


Effective and Efficient Service




Review of Appliance Express

As with all of our experiences with Appliance Express, our recent repair call was handled in a exceptional professional and thoughtful manner. The technician, David Zemek, was extremely knowledgeable regarding the appliance and was provided very good support by his colleagues. Highly recommended and reasonably priced services!


Great Service




Review of Appliance Express

Al did a great job - thorough and efficient.


Perfect Support




Review of Appliance Express

Appliance Express did a great job repairing my new Whirlpool Wine Cooler. The bad news is, Whirlpool has lowered its construction quality to make the coil thinner, which results in more leaks. The good news is, AE can fix it.


Great service




Review of Appliance Express


Great Customer Service




Review of Appliance Express

The technician that came to do the repair was very professional and did the job well and was extremely accommodating.


Bright




Review of Appliance Express

Still no ice


Great service !!!!




Review of Appliance Express


Mirid




Review of Appliance Express

Paul was great. Very professional


Still have Questions




Review of Appliance Express

I was not available when Appliance Express came to the house to look at the microwave but my husband really liked the service. However, I do not understand how the microwave isn't covered under warranty. I'm clearly not able to use it and would like someone to reach out and explain this to me. We will likely have to pay full price for a new microwave and have only been in this newly built house with new appliances for 1.5 years. Thanks


Great Service




Review of Appliance Express


Super service!




Review of Appliance Express

Very pleased with the service. Came in, got to work on my fridge right away, explained things as he was diagnosing the problem and politely answered all my questions. He quickly diagnosed the problem and replaced a part to fix it. He never hesitated at any time and seemed extremely knowledgeable about the repairs.


Great job




Review of Appliance Express

Great experience


Lucy




Review of Appliance Express

So happy to find out the appliance rebooted and operated correctly.


Danny




Review of Appliance Express


Had that 'you-bet-I-can-fix-it'




Review of Appliance Express

Luis explained what was causing the problem and promptly replaced the part. He also advised me to empty the ice bucket.


service came a day early, called to confirm and check if early was ok, great communication




Review of Appliance Express

great job


Washer




Review of Appliance Express


Great service! Thanks




Review of Appliance Express


Excellent service! Leo has a can do, positive attitude - one of the best technicians we’ve worked with -




Review of Appliance Express


Dishwasher warranty repair




Review of Appliance Express


Awesome




Review of Appliance Express

Everyone I’ve worked with here has been super! The phone gals, the techs and Chase.


Quick, easy to communicate with, and timely




Review of Appliance Express


Wonderful service




Review of Appliance Express

Great! Only thing negative is that they came 1 hour earlier than I was told so had to scramble to get off from work to be there for the service man.


Quick replacement on Oven




Review of Appliance Express

Excellent service and repair of oven.


Outstanding




Review of Appliance Express

Was on time and fixed the problem.


Owner




Review of Appliance Express

Very good


Great experience




Review of Appliance Express

Fixed my refrigerator in a timely manner


Commander of household.




Review of Appliance Express

Paul is great, as always.


Efficient and on time.




Review of Appliance Express

Tyler was very professional and personable. Told me the problem and got right to work.


Great Service




Review of Appliance Express

I am very pleased with the level of customer service provided by your company. I was pleasantly surprise when I got a call to prepone my appointment, which rarely happens with service company. I gladly accepted the offer. Andy came right on time, gave me and my husband a call while he was on his way. He patiently listened to my concern and got to the job right away. He not only fixed the issue, he also gave me some tips on safety and increasing efficiency of the appliances. Overall very satisfied


Repair




Review of Appliance Express

Good job


Great service




Review of Appliance Express


On time and easy to work with




Review of Appliance Express

Two service people looked at all issues discussed and presented a plan of action and some alternates. They were on time, effiecient and left everything clean.


Great job




Review of Appliance Express

Noah did a great job and was a pleasant person. Highly recommend.


Robert




Review of Appliance Express

Great service and quick.


Absolutely the best!!




Review of Appliance Express

Lou is excellent. Wish every service provider was as great as he is.


Great service




Review of Appliance Express

Clif was very diligent in fixing the problem with our washer. He is very friendly and easy to talk with. He listened to and addressed our concerns. Clif is a valuable asset to his company.


Great Service. Al was very professional and politel.




Review of Appliance Express


Great Service




Review of Appliance Express

Tech was on time and knocked it out quickly!


Great service, prompt, professional technician




Review of Appliance Express


Clifford




Review of Appliance Express

Man was very knowledgeable !


Service was what one should expect /quick




Review of Appliance Express

Was no fee cause hAD warranty


Recall service




Review of Appliance Express


Great Service




Review of Appliance Express


Exellent Service, Great Company




Review of Appliance Express

They were very punctual, responsive and office staff & techs kept us updated on every appointment & stage of the repair.


Very friendly, great service




Review of Appliance Express

My fixer was very friendly and spent a lot of time educating me about do's and don'ts with my fairly new washer.


Friendly, responsive, quick service




Review of Appliance Express


Awesome service




Review of Appliance Express

On time and very professional


Acerage




Review of Appliance Express

My dryer is still not drying. Now what.


Dryer sensor repair




Review of Appliance Express

I had pretty much diagnosed my need in repair, which Tyler confirmed. The part was $52 and my labor was $159. The job took less than 30 minutes. You do the math.


great service




Review of Appliance Express

This was the first time we had used appliance express, they were very timely, The communicated to keep you in formed and arrive on time. Scott was great


Great service!




Review of Appliance Express


Washer repair




Review of Appliance Express

Real professional and diagnosed the problem very quick. Great job. Didn’t take much time to fix it. very satisfied


Great Service




Review of Appliance Express

Jacob is personable, knows how to repair ice makers!


Outstanding Service




Review of Appliance Express

Technician made repairs to appliance in a professional manner and were very expeditious in getting the work completed.


Great service!




Review of Appliance Express

Both Paul and Scott were very professional and knowledgeable. They both had great recommendations on maintenance on the appliances they serviced. They also showed up on time. Overall, I really enjoyed doing business with your company.


Very Professional




Review of Appliance Express

James and Keith performed inspection and subsequent repair very efficiently. Kept us informed as to their arrival times and their work plan. Would request for future repairs.


Cliff was fast, friendly and professional. Our appliance repair experience was great.




Review of Appliance Express


Dryer




Review of Appliance Express

Scott did an amazing job fixing dryer


Diana




Review of Appliance Express


Great Service!!te




Review of Appliance Express

The technician quickly resolved the ignition issue with my gas stove. He is on time and excellent service.


Very Knowledgeable




Review of Appliance Express


Phil




Review of Appliance Express

Great


A very positive experience




Review of Appliance Express

My technician was very friendly (had to deal with my 3 nosy dogs), kept me apprised of his arrival time, and knew what was wrong with my washing machine immediately. He fixed the issue in a timely manner, and my washer has been working perfectly since.


Friendly staff and great service!! I would highly recommend Appliance Express to anyone .




Review of Appliance Express

The service tech came out to fix my dishwasher and he was professional and friendly. I am very satisfied with the service.


Great Service!




Review of Appliance Express


Too expensive




Review of Appliance Express

Repairman was good, but overall way too expensive and little to no support or help with warranty group. Would not recommend.


Great service




Review of Appliance Express

Lou was very good about explaining what he was doing or needed to be done. I trust him to do what needed to be done. Great person.


showed up on time




Review of Appliance Express

My daughter-in-law was pleased


Wonderful service!




Review of Appliance Express


great service! on time!!!




Review of Appliance Express

Noah was great! got the issue resolved in a very timely manner!


Fast & efficient




Review of Appliance Express


Warranty Service




Review of Appliance Express


Great service




Review of Appliance Express

Repairman showed up on time as scheduled. He was very nice & professional.


Great all round service 🤩🤩🤩🤩🤩




Review of Appliance Express


Great Service




Review of Appliance Express


Very professional




Review of Appliance Express

The two guys who serviced our oven were very helpful and professional. The pricing for the service was a little higher than I thought it would be, but they gave cost comparisons for other options. One note - our oven light had also burned out while the door was broken. They did not have a replacement bulb. These are not that expensive - it would have been nice to have them carry these to make a complete repair.


Great Service




Review of Appliance Express


Great Service




Review of Appliance Express

Timely, courteous, reliable.


Great Service




Review of Appliance Express


super fast repair




Review of Appliance Express


Thanks




Review of Appliance Express


Reversed dryer door




Review of Appliance Express

Tech did a great job and was in and out in no time.


Judi




Review of Appliance Express

This is the second time I have used your service and for the second time the technician, Robert was prompt, professional and handled my problem instantly.


All positive experiences




Review of Appliance Express

From scheduling, calls of notification, to actual service call was accomplished in a professional and thorough manner.


appliance service




Review of Appliance Express

Service technician was well trained and courteous. completed the service and cleaned up the area and removed all packing materials. Will use them again in the future.


Great service




Review of Appliance Express


Excellent service




Review of Appliance Express

Mr. Morales was on time and very professional while troubleshooting and repairing my appliance. I would highly recommend Mr. Morales.


Great service




Review of Appliance Express


Great Service




Review of Appliance Express


Great service




Review of Appliance Express


Great Service




Review of Appliance Express

Took less the 10 minutes to fix problem


Service is great!




Review of Appliance Express

Our Kitchenaid has had recurrent, chronic issues. Luis has been very professional and efficient in addressing these issues. He is prompt, organized and explains the issues and repairs completely.


Great Service!




Review of Appliance Express

Clift was very knowledgeable and extremely helpful. He knew his stuff!!


Professional, knowledgeable and courteous




Review of Appliance Express


Lou is great!




Review of Appliance Express


Refrigerator Repair




Review of Appliance Express


IT WORKS!!!!




Review of Appliance Express


Great in the end




Review of Appliance Express

The first guy that was sent out tried very hard not to do his job. He told me that the piece that fell off was only for the people installing and they could leave the piece on or take it off. I explained that when the piece broke the door did not stay up like it did prior. He then went on to say he would try and order the part but did not know if they even had it. He said "oh, I found it". He then said he would order me two so I could have a spare. When Robert came to put on the new piece he explained the "real deal". I was very pleased with him and his knowledge of fixing the dishwasher. He was professional and friendly.


Highly Satified




Review of Appliance Express

Very satisfied with the timely visit and accurate assessment.


Really great service!!




Review of Appliance Express

Really good communication about arrival! Makes it easy to manage our dogs! Very good and informative service with our dishwasher.


It’s not fixed




Review of Appliance Express

The washer still has the same problem with metal on metal squeaky noises. If it can’t be fixed you need to put it in writing so I can tell Whirlpool.


Friendly polite efficent.




Review of Appliance Express


Outstanding




Review of Appliance Express


Great and Fast Service




Review of Appliance Express

Technician diagnosed and repaired our ice maker problem quickly.


Great service, responded quickly




Review of Appliance Express

Great service, provided good information. Dog really liked him.


really great folks




Review of Appliance Express

In spite of this wretched Whirlpool product which required many repeated visits, the employees were all very helpful and nice. Kudos to Donna - Scott!


Great service




Review of Appliance Express

Good!


Very knowledgeable technician!




Review of Appliance Express

Very helpful, courteous and clean!


Mike




Review of Appliance Express

Great, very professional


Great service tech




Review of Appliance Express

Product not fixed yet. Probably needs more than the thermostat replaced.


good service, disapointed part had to be ordered and was a week getting here. Price alittle high but worth it I guess.




Review of Appliance Express


Great service, knowledgeable representative!




Review of Appliance Express


HONEST




Review of Appliance Express

Lou came out to check our dryer. It wasn't heating very well. He did a full diagnostic and found nothing wrong with the dryer. He suggested we get our vents cleaned out. Sure enough! Clog near the outer vent! Thanks, Lou, for your honest work! I'm keeping my Appliance Express magnet on my fridge!!


Great experience




Review of Appliance Express


Fridge still not cooling properly




Review of Appliance Express

The refrigerator is still not cooling the main compartment properly.


Fantastic service!




Review of Appliance Express

The service technician was very nice and quick. I highly recommend Appliance Express!


great service




Review of Appliance Express

Tyler was great. he really knew is stuff. he cared about fixing fridge.


Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site and inspected refrigerator and found all LEDs are out, ice and water dispenser arent working, pantry UI is out. Replaced hv control and UI and this had no effect. Spoke with techline and found wiring in left fresh food door has failed. Will need to bring back all controls, door and Icemaker 7729299197; ordrng 1 WPW10769076 (Pantry UI) and 1 WPW10624574 (Hv control) and 1 WPW10675033 (Hv control) and 1 W10804160 (Led power supply) and 1 W10815693 (Left door) and 1 W11294907 (Icemaker)"

Near Crimson Shade St, Austin, TX 78744
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site for refrigerator not sealing properly. Upon arrival I found that the first few doors as well as freezer door all feeling fine the customer complaint was that the gasket was starting to tear apart and was exposing the magnet near the top right corner on the right side fresh food door. We will need to return with a new fresh food right side door gasket office to reschedule due to Part being out of stock.; ordrng 1 W10830055 (gasket-fip FF RIGHT SIDE )

Near Kirk Ave, Killeen, TX 76543
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived on site to install previously diagnosed parts. Removed failed dispenser motor and replaced with new. Found shaft rusted on and will not remove. Will need to order part. Attempted to remove failed gasket and replaced with new but found gasket will not go on door properly and that new door with gasket will be needed to complete repairs properly. Customer also pointed out that FC ice maker is still not working properly. Ordering needed parts. Office to schedule return trip. Authorization needed. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 W10815685 (dor-fip ss) and 1 W10822606 (motor) and 1 W10886931 (icemaker) and 1 W11347434 (PLATE) and 1 WPW10291905 (seal) and 1 WPW10347114 (shaft)

Near Winchester Rd, Bastrop, TX 78602
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Spoke with customer over the phone regarding having the ice bucket that was sent to them and installed customer stated that unit is now functioning as designed and they haven’t noticed any issues with the unit malfunctioning. Customer did state that they did have a door alarm issue with the fridge then decided to run by and see if there’s a way to reset the refrigerator to get the alarm to start working properly upon arrival I ran a quick factory reset on the fridge and inform the customer to go ahead and continue using the fridge and if something new would happen to let us know. Call complete

Near Coventry Dr, Temple, TX 76502
Richard P.

Richard P.

DISHWASHER WHIRLPOOL DU920QWDB0

Near Francis Ave, Austin, TX 78703
Kevin B.

Kevin B.

ICE MACHINE WHIRLPOOL KBSD608ESS01 "Arrived on site and inspected refrigerator and found customer is getting some crushed ice when set to cubed. Explained that Dispenser will always give a little crushed, up to 20%. This is also the same when set to crushed. It will dispense up to 20% cubed. Dispenser is operating normally at this time. Also recommended to remove ice van periodically and check for clumping, job complete"

Near Big View Dr, Austin, TX 78730
Noah D.

Noah D.

DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site to inspect dishwasher for not washing correctly, upon inspection found the lower part of pump not spinning, valve was also not opening completely

Near Coyote Trail, Spring Branch, TX 78070
Clif L.

Clif L.

DISHWASHER WHIRLPOOL DU810DWGU1 Arrived on site to diagnose a dishwasher that is not draining properly. Found homeowners plumbing clogged preventing proper flow from dishwasher and water from sink to back up into dishwasher. Homeowner will need plumber to clear clog in plumbing to complete repairs.

Near Beagle Ct, Killeen, TX 76543
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived on site for refrigerator with scratched handle. Uninstalled old pantry drawer handle and reinstalled new one. Unit functions as designed. Call complete.

Near Briarcrest Dr, Georgetown, TX 78628
Scott  M.

Scott M.

WASHER WHIRLPOOL WET4027HW0 "Arrived on site ,replaced latch. Ran diagnostics.all checked normal . No water leaks detected at time of service. Job complete ."

Near W St Johns Ave, Austin, TX 78752
David S.

David S.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Arrived on site for fridge not cooling. I inspected the unit and work area. I found the fridge cooling properly when I arrived. I spoke to the customer and found out there was ice build up on the back of the fridge hen it wasn’t cooling and than it started to cool right and the ice was gone. I found the unit in adaptive defrost. I spoke to the customer about the difference between active and basic defrost. I changed the unit to basic defrost. I also found the damper control loud and making noises when opening and closing. I am ordering the damper control to complete the repair. The office will schedule when we have an eta on the part.; ordrng 1 WPW10594330 (DAMPER)

Near Fairview Dr, Round Rock, TX 78665
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL ED5LHAXWB00 Arrived onsite for the refrigerator freezer with frost build up. During testing found that the freezer door gasket is torn at the bottom and the refrigerator door gasket is also torn at the bottom.

Near E Fannin St, Luling, TX 78648
Richard P.

Richard P.

REFRIGERATOR AMANA ASI2575GRS05 Arrived onsite for the refrigerator compressor not turning on. During testing found that the start device was no good installed new start device from stock and compressor started to work. While putting on the the back panel I got shocked. Called tech line and we inspected the power cord harness and it checked good. Ohmed out the compressor and it’s bad allowing 120 volts to travel through the low side copper tubing to chasing ground causing the electrical shock. Will need to replace the compressor. Sealed system repair needed. 2 hrs for the repair and sealed system tech needed. Ordering parts and office to schedule Sr.7729283879 ; ordrng 1 ACCESS (ACCESS VALVE ) and 1 W10507884 (compressor) and 1 W11179385 (drier-tube)

Near W Market St, Lockhart, TX 78644
Leonardo C.

Leonardo C.

MICROWAVE KITCHENAID KCMS2055SSS1 Arrived on site to test unit for unit making humming noise when door closes with out starting the unit. Test unit and found bad switch and mag and cap and diode. Will order new switch 4392027 and new cap WP8184813 and new diode WPR9800486. Office to reschedule. ; ordrng 1 4392027 (SWITCH) and 1 WP8184813 (CAPACITOR) and 1 WPR9800486 (DIODE)

Near Sir Ivor Cove, Austin, TX 78746
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Arrived on site to replace adapter kit, after replacing, set unit to basic defrost, unit tested good.

Near Adirondack Summit Drive, Austin, TX 78738
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL RF114PXSB1 Arrived on site to replace gasket. Replaced gasket test unit and unit test good job complete.

Near Cayenne Ln, Austin, TX 78741
Lou S.

Lou S.

DISPOSAL WHIRLPOOL WDF330PAHS4

Near Serpens St, , TX 78628
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived onsite for refrigerator making ice but not dispensing it. Upon inspection I found the bin full of ice and the customer advised me it started working again. The ice bin was stuck so I had to tap on the sides to free it. I found water tray in the ice maker was free and clear so the inlet was not blocked. I found the solenoid would intermittently make a abnormal buzzing noise when switching from crushed to cubed and engaging. The solenoid worked most of the time for me. I advised that the ice that the bin get stuck might have caused the solenoid and arm to bind up somehow and also get stuck. Unit is working as designed at this time. No leaks were detected during time of service.

Near Silverstone Ln, Cedar Park, TX 78613
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KSSC42QVS03 "Arrived on site for customer complaint of ice door broken, found motor connector fell off of ice door housing, and motor not opening all the way. I was able to reconnect connector to motor and ice door housing, found ice door not opening all the way.

Near Feritti Dr, Austin, TX 78734
Jacob S.

Jacob S.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for unit having issues intermittently. Upon inspection of the unit. Found that the deli control board was corroded. Let customer know of the issue and that more parts may need to be replaced to fix the issue. No issues at this time. Job complete

Near Swift Current Rd, West Lake Hills, TX 78746
Andrew  H.

Andrew H.

WASHER WHIRLPOOL WETLV27HW1 "Arrived on site to test unit for shutting off during operation. Found broken bolt on terminal block nut. Replaced nut, secured connections. Tested unit, unit works good. No leaks detected. Job complete."

Near Thorpe Ln, San Marcos, TX 78666
Kayman B.

Kayman B.

RANGE WHIRLPOOL WCG55US0HS Arrived onsite for range with burners that go out on low setting. Upon inspection I found the LF burners (smallest) flame would go out on the low setting. I removed the knob and used my 1/16 flat head screwdriver to adjust the valve. With my adjustment the smallest burner will noW stay lit while on the lowest setting. No gas leaks detected during time of service. Job complete.

Near Hezekiah Ln, Leander, TX 78641
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived onsite to replace parts to unit. Looked at unit. Customer didn’t unthaw the top refrigerator portion of the unit as previously asked. Ice gotten worse since last visit. Let customer know once again to allow unit to unthaw once again before returning. Rescheduled with customer. ; ordrng 1 REQUEST (2HR)

Near Middle Creek Dr, Buda, TX 78610
Matthew  Z.

Matthew Z.

WASHER WHIRLPOOL WFW86HEBC Arrived onsite to replace valve. Replaced valve tested unit and unit is functioning properly. Ran test cycle and processed without error codes or stoppage. No leaks present at this time. Job complete

Near Windsor Rd, Austin, TX 78703
Jonathan M.

Jonathan M.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to install previously diagnosed parts. Replaced LED driver board and tested unit. Unit lights would still not come on. Attempted to replace deli drawer user interface and found water inside the deli drawer housing. Also found one of the wires disconnected from one of the connectors going to the deli UI. Attempted to reconnect broken wire and was unable to. Ordering door and Office will need to contact customer about reschedule date due to out of stock and PSP item.; ordrng 1 W10815669 (dor-fip ss)

Near NW H K Dodgen Loop, Temple, TX 76504
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found our C evaporator having defrost failure due to miscommunication between thermistor and controls. Thermistor, user interface, and main control will all need to be replaced to complete repair. Office will need to have repairs authorized.; ordrng 1 AUTHONEEDED (AUTHO NEEDED ) and 1 CLONLY (CL ONLY ) and 1 W10316760 (thermistor) and 1 W11172798 (cntrl-elec) and 1 W11340158 (UI)"

Near Olive Ln, Harker Heights, TX 76548
Jonathan M.

Jonathan M.

MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced control panel and tested unit. Unit is now working at design. Call complete.

Near Beulah Blvd, Belton, TX 76513
Jonathan M.

Jonathan M.

COOKTOP WHIRLPOOL WCE55US6HB00

Near Beulah Blvd, Belton, TX 76513
Jonathan M.

Jonathan M.

COOKTOP WHIRLPOOL WCE55US6HB00

Near Beulah Blvd, Belton, TX 76513
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 (JO) Arrived on site for refrigerator getting to cold and freezing customers product. Took temperatures and refrigerator got down to 25° when set at 37°. Preformed diagnostics mode and found diffuser making rattling noise and having trouble closing causing unit to get to overly cold. Advised customer on user care for putting product into refrigerator. Removed old diffuser and installed new one. Put unit back into diagnostics and unit worked as designed. Call complete.

Near Hanging Star Ln, Georgetown, TX 78633
Brandon C.

Brandon C.

VENTHOOD KITCHENAID UXL6036YSS0 "Arrived on site to replace vent hood motor, after replacing unit tested good.

Near Rush Pea Cir, Austin, TX 78738
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site to diagnose refrigerator with lights out in RC and freezer. Found freezer module failed. Replaced freezer module and retested. All lights are now on and working properly. Call complete.

Near Leafwood Ln, Austin, TX 78750
Jacob S.

Jacob S.

DISHWASHER WHIRLPOOL WDF540PADM2 Arrived onsite for unit not washing. Tested unit. Upon testing noticed the pump would not turn o to spray. Sump and motor bad. Replaced sump and motor. Tested unit. Unit test good. No leaks at this time. Job complete.

Near Cypress Forest Dr, Kyle, TX 78640
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site to take pictures for Techline. Took pictures. Complete

Near Mission Dr, New Braunfels, TX 78130
Al R.

Al R.

OVEN FRIGIDAIRE FGEF3042KFB Arrived onsite to inspect range not heating on bake cycle. Confirmed the complaint and found the connection to the right side of the bake element was burned and damaged causing the issues. I cut the damaged connection and added a new connection to the unit. Reassembled and unit now heats as designed. Customer satisfied. Job complete

Near Bent Tree Dr, Nolanville, TX 76559
Leonardo C.

Leonardo C.

OVEN JENN-AIR JJW2430DP01 Arrived on site to replace console. Test unit and unit test good job complete.

Near Red River St, Austin, TX 78705
Jonathan  S.

Jonathan S.

DRYER KENMORE 417.8112231 Arrived on site for dryer making loud noise. Upon arrival customer started unit to let us hear noise. Verified sound as blower wheel failure. Gained access to blower wheel housing and found it cracked in two different spots and stripped from blower bolt.Call complete.; ordrng 1 137551110 (BLOWER HOUSING)

Near Half Hitch Trail, Georgetown, TX 78633
Jacob S.

Jacob S.

OVEN KITCHENAID KOSE500ESS03 Arrived onsite for broiler to unit not getting up to temperature. Tested unit. Broiler working as designed. Tested rapid bake up to 500 degrees. Unit got up to temperature in 10min time. Then turned on the broil function. Broil was working at this time. No issues at this time. Job complete

Near Dayridge Dr, Dripping Springs, TX 78620
Brandon C.

Brandon C.

OVEN WHIRLPOOL KODE500ESS05 "Arrived on site to install logo, installed logo"

Near Baldovino Skyway, Briarcliff, TX 78669
Matthew  Z.

Matthew Z.

DISHWASHER WHIRLPOOL ADB1400AGB1

Near Conyers Ln, Austin, TX 78725
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to test unit for oven not heating. Test unit and found broiler and bake not working. Test board and ui and sensor and found bad sensor. Replaced sensor test unit and unit test good job complete.

Near Beechnut Dr, Mustang Ridge, TX 78610
Al R.

Al R.

REFRIGERATOR FRIGIDAIRE FRT8S6ESBD Arrived onsite for a refrigerator door not sealing properly. Confirmed the complaint and found the hinge loose at the bottom right corner of the refrigerator compartment. Tighten the 2 screws and unit door now closes as designed. Customer satisfied.Job complete

Near Mountain Ave, Copperas Cove, TX 76522
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and made sure that apartment maintenance accompanied me to washer in question. Found resident is not home, there is a single large bathmat in the washer that is soaking wet. I asked apartment maintenance to his knowledge if this was the only thing being washed. Explained again that this would definitely cause an unbalanced load and the washer would not be able to spin it out. set washer into a diagnostic cycle and it will now get up to speed on the spin. Apartment maintenance confirmed that it was not doing this with the large bathmat being washed.

Near E Riverside Dr, Austin, TX 78741
Noah D.

Noah D.

REFRIGERATOR FRIGIDAIRE FFSS2614QS6A "Arrived on site to inspect fridge for not cooling in fridge area, upon inspection found the return vent clogged. No airflow found. Steamed vent and airflow returned. Complete"

Near Gray Cloud Dr, New Braunfels, TX 78130
Kevin B.

Kevin B.

WASHER MAYTAG MVW7232HW0 "Arrived on site and found customer is a Spanish speaker. inspected washer and found no saved error codes, ran all functions in diagnostic cycle and everything passed, customer concern is due to water level and they were already explained this is normal on the previous visit. Washer is operating as intended reported situation to techline. 7729285904"

Near E Slaughter Ln, Austin, TX 78747
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL GX5SHTXVB00 "Arrived on site to diagnose a refrigerator that is leaking after previous repair. Found filter head mounting plate broken and not holding filter head in place. Also noted leak coming from fliter outlet line connector on water valve. Ordering new filter head assembly, water valve, and mounting plate all three parts to be replaced on return visit. Office will need to set return appointment due to part availability. Water is turned off to unit at this time and filter has been removed to prevent leaking until repair can be completed. Customer request CL only for return.; ordrng 1 CLONLY (CL ONLY) and 1 WP67001668 (plate- fil) and 1 WP67006524 (housing) and 1 WP67006531 (valve-inlt)"

Near Red Rock Dr, Belton, TX 76513
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRT316SFDM01 "Arrived onsite for unit not staying consistently cool or freezing. Looked at unit. Upon inspection, found that the motor evaporator was not working. Replaced motor evaporator. Fan came on instantly. No leaks at this time. Job complete"

Near S IH 35 Frontage Rd, Buda, TX 78610
James C.

James C.

REFRIGERATOR WHIRLPOOL WRT518SZFW00 "Arrived on site and installed new fan motor, bracket and shroud. Tested operation and found unit working properly. Job complete"

Near Serrano St, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRFC704FSS00 "Arrived on site. Installed a new freezer door and nameplate per tech support,checked door seal good."

Near Farm to Market Rd 1826, Austin, TX 78737
Lou S.

Lou S.

REFRIGERATOR GE DSE25JSHBCSS "Arrived on site to install previously diagnosed and ordered parts. Due to the water dispenser tube leaking, the ice door not sealing correctly, ice dispenser motor failed and auger seized onto motor shaft, I removed and replaced the left FC door, closing cam, door stop, ice dispenser door, arm, spring, solenoid, dispenser motor, auger, solenoid, motor cover and tested. Unit is operating as designed. Advised customer of all parts replaced and retested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Forest Trail, Cedar Park, TX 78613
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site to inspect dishwasher leaking. Upon further inspection, the customer advised that the unit was leaking from the front of the unit. I placed the unit in diagnostics showing no error codes and tested. Unit operated as designed with no leaks showing. I checked the water level and it was good. I found a large amount of suds in the tub after testing. Recommended that the customer clean the unit with a cleaner and switch to a liquid detergent due to oversudsing. I found the 3rd rack rails were broken as well. I am ordering the 3rd rack rails No water leaks observed during service. 3rd rack left out of unit due to rails broken.; ordrng 1 W10913628 (track LEFT) and 1 W10914507 (track RIGHT)"

Near Peaceful Valley Rd, Liberty Hill, TX 78642
Noah D.

Noah D.

WASHER MAYTAG MVWC565FW2 "Arrived on site to inspect washer for drain issues, replaced control board and found no issues, tested for all functions, no problems found. Complete"

Near Ristrello, New Braunfels, TX 78132
Jonathan M.

Jonathan M.

DRYER AMANA NED4600YQ0 "Arrived on site for a dryer that would not heat. Inspected unit and work area. Tested voltage at the wall and found proper voltage. Tested components on the back and found the thermal cut off was open. Replace thermal cut off and tested unit. Unit is now working as designed but found an airflow issue with the venting as the temperatures weren’t cycling correctly and was taking a while for the temperatures to drop indicating airflow restriction. I checked the blower wheel housing and exhaust vent for blockage and found none. I advised the customer that the reason for there park going out was the venting issue with their vents going out of the building. I advised her to submit a service request to clean out their vent.

Near US-84, Waco, TX 76712
David S.

David S.

COOKTOP WHIRLPOOL WCG97US6HS Arrived on site to install previous diagnosed part. I removed the orfice and found it to large for the burner. I installed the correct orfice and adjusted the flame. The cooktop is now working as designed.

Near Blarney Ln, Pflugerville, TX 78660
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS331SDHM00 "Arrived on site to install previously diagnosed and ordered part. Due to the FC door switch rocker being broken off of the housing, I removed and replaced the switch and tested. Unit is operating as designed. No water leaks observed during service, job completed. Contacted apartment maintenance and advised of the repair."

Near Ridgeline Blvd, Cedar Park, TX 78613
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDF320PADW1 Arrived onsite for the dishwasher not working. During testing found that there is no voltage going to the dishwasher causing the issue. Advised customer to call an electrician to take a look . Complete

Near Cherylton Dr, Red Rock, TX 78662
Leonardo C.

Leonardo C.

RANGE KITCHENAID KSDB900ESS Arrived on site to test unit for shorted keypad. Test unit and found bad console. Replaced console . Test unit and unit test good job complete.

Near W San Antonio St, Lockhart, TX 78644
Andrew  H.

Andrew H.

REFRIGERATOR GE PDS22SBSBRSS "Arrived on site to test unit for not cooling and UI not responding. Found proper voltage to control board but control board not put out any voltage. Replaced main board, tested unit, unit works good. Advised customer to put a glass of water in freezer and once water is frozen solid to go ahead and use unit. Job complete."

Near Hacienda Pl, Dripping Springs, TX 78620
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE775H0HZ1 Arrived on site to test unit for f9 error. Found black wire disconnected at control. Secured connection test unit and unit test good job complete.

Near FM 672, Lockhart, TX 78644
David  Z.

David Z.

WASHER SAMSUNG WF42H5000AW/A2 "Arrived on site to diagnose washer with odor and buildup that may not be draining properly. Tested unit and found a slow drain. Drained unit fro, trap tube and checked trap. Found hair and buildup causing the slow drain. Found bellow coated in mildew and buildup causing the odor.Drained unit and cleaned the trap and clogged bellow drain holes. Advised tenant on how to clean unit and to run several affresh cycles to remove any buildup fro, behind the basket. Retested and unit is draining strong. All is working as designed.

Near Payne Ave, Austin, TX 78757
Brandon C.

Brandon C.

OVEN JENN-AIR JJW2830DP01 "Arrived on site to replace console, after replacing, unit tested good,

Near General Williamson Dr, Austin, TX 78734
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Arrived on site to follow up on rattle coming from unit. On arrival checked condenser. Found where previous tech had used a sound pad to insulate the condenser rattling against the bottom of the cabinet. Pad had shifted. Pushed and reinforced pads to keep them from shifting. Also saw that unit was off Level and condenser could also rattle against the floor. Lifted and Leveled unit as best I could. Unit now has sufficient space for condenser in between both cabinet and floor. I did not hear any noise with condenser fan and compressor both running. All is now working as designed. Call complete.

Near Elfcroft Dr, Austin, TX 78758
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Arrived onsite for refrigerator with frost in the FC upon inspection I found a small amount of frost build up in the front and on the roof of the FC consistent with air leak frost. I noticed that very intermittently the left side of the door can have a small gap in the gasket if closed softly. I accessed the rear panel of the unit to inspect the drain tube. I found the tube slightly separating from the frame of the unit which could also let air in to create frost. I used silicone to better seal the tube. I explained to the customer to shut the FC firmly with most force going forwards the middle of the door to ensure it closes all the way. The unit is working as designed at this time and no leaks detected during time of service. Job complete.

Near Glen Canyon Dr, Round Rock, TX 78681
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site to replace dispenser, after replacing, I ran a quick cycle, unit tested good, no leaks.

Near Bella Toscana Ave, Lakeway, TX 78734
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to replace board. Replaced board test unit and unit heating correctly heated oven to 350 job complete.

Near Emerald Garden Rd, San Marcos, TX 78666
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site , replaced left side freezer door . Door is now dispensing water and ice properly . No water leaks detected at time of service. Job complete ."

Near Bandera Rd, Austin, TX 78721
David  Z.

David Z.

DISHWASHER WHIRLPOOL ADB1400AGB1

Near Sawtooth Ln, Austin, TX 78729
David S.

David S.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for sealed system repair. I gained access to the evaporator and found a partial frost pattern. I gained a access to the compressor and found it pulling .3amps. When I punctured the system I found a full charge. I evacuated the system. I installed a new compressor, uv dryer, and access valve. I pulled a 30 inch vacuum on the system and found no leaks. I put a measured charge into the system and found the pressure equalizing. I powered the unit on and found the pressures building appropriately. Job complete."

Near Arcata Ave, Pflugerville, TX 78660
Richard P.

Richard P.

WASHER WHIRLPOOL MVWB765FW3 Arrived onsite for the washer not filling with water. Ran diagnostics and found that the water valve is no good. Replaced the valve and washer tested good and water is going into the washer and no leaks detected complete

Near Chamberlin Rd, Dale, TX 78616
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRS576FIDM01 Arrived on site to install new freezer door to resolve broken wires in harness. Installed new door. Used heat gun to mold gasket for better seal. All is now working as designed. Call complete.

Near Maplewood Dr, Leander, TX 78641
Andrew  H.

Andrew H.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site to test unit for leaking water. Found water line to inlet valve not properly inserted and lock ring/clip sitting on frame causing slight leak. Inserted line and put lock clip. Turned water on and no leaks. Job complete.

Near Dripping Springs, TX
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site and replaced switches and this had no effect on operation. Will need to bring back control board to correct issue, ; ordrng 1 W11325603 (Control) and 1 W11398764 (Filter board) and 1 W11261167 (Appliance manager) and 1 W11297728 (Ui)"

Near Bayberry Cir, Mustang Ridge, TX 78610
Luis M.

Luis M.

REFRIGERATOR KENMORE 795.775496 "Arrived on site for customer complaint of black residue in ice. Removed ice maker checked water spout no residue in spout,checked ice maker housing no residue removed ice no residue possible residue is from activated charcoal passing through water filter"

Near Cobblestone, Austin, TX 78735
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived on site to confirm diagnosis on refrigerator. Upon inspecting unit noted RC defrost failure and wire broken on icemaker thermistor. ; ordrng 1 CNOTES (CS TO HANDLE CLAIM)

Near Lake Ridge Dr, Belton, TX 76513
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WOD51EC0HS01 "Arrived on site to replace previously ordered parts for oven. Replaced control panel, control, and blower. Tested unit found all is functioning properly at this time."

Near Ignacia Dr, Georgetown, TX 78626
Kevin B.

Kevin B.

DISHWASHER KITCHENAID KUDE70FXSS1 "Arrived on site and replaced vent fan diagnosed on previous visit, after replacement confirmed dishwasher is operating normally by beginning a wash cycle.

Near Hunterwood Point, Austin, TX 78746
David  Z.

David Z.

REFRIGERATOR KITCHENAID KSC24C8EYY02 Arrived on site to diagnose refrigerator running water into the refrigerator compartment. Examined evaporator and found the drip pan was completely rusted out. Checked drain and found drain clogged with pieces of rust and debris. No drip pan available at time of call. Talked with SW who recommended sealing the pain in foil tape. Sealed pan in foil tape and cleared out the drain tube. Retested and unit is now draining properly.

Near Creekbluff Dr, Austin, TX 78750
Jacob S.

Jacob S.

REFRIGERATOR KITCHENAID KSRG22FTWH Arrived onsite for existing water filter spraying out water. Looked at filter. Re aligned customers existing water filter. Tested unit. Unit test good. No leaks at this time. Job complete.

Near Pebblebrook Ln, Wimberley, TX 78676
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site for microwave making loud noise when fan is on. Upon further inspection we noticed damper sounded like it was not opening. Uninstalled unit and found that the damper was stuck and not opening, causing load noise when fan was on. Adjusted damper and unit now working as designed. Call complete."

Near Brenham Pass, Georgetown, TX 78633
Brandon C.

Brandon C.

DISHWASHER ELECTROLUX E124ID30QS0B "Arrived on site for customer complaint of unit shutting off and not completing cycle, found evidence of leak and activating float and then activating drain pump. I ran unit empty with no soap, could not find any leak. I tightened up water inlet coupling, which was loose, unit tested good at time of service.

Near Peak Lookout Dr, Austin, TX 78738
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRS315SDHZ05 "Arrived on site to inspect fridge for a broken axel, upon inspection found the right wheel broken. After jacking the unit up, replaced axel and wheel. Job complete"

Near Orion Dr, New Braunfels, TX 78130
Brandon C.

Brandon C.

DISHWASHER ELECTROLUX E124ID30QS0B "Arrived on site for customer complaint of unit shutting off and not completing cycle, found evidence of leak and activating float and then activating drain pump. I ran unit empty with no soap, could not find any leak. I tightened up water inlet coupling, which was loose, unit tested good at time of service.

Near Peak Lookout Dr, Austin, TX 78738
Leonardo C.

Leonardo C.

RANGE GE JB750SF2SS Arrived on site to replace control board. Replaced board test unit and unit test good job complete.

Near S Lamar Blvd, Austin, TX 78704
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL GB2FHDXWQ07 Arrived onsite for unit not making ice. Looked at ice maker. Saw that motor was stuck. Replaced ice maker. Ice maker poured in water after replacement of the ice maker. No leaks at this time. Job complete

Near Pebblebrook Ln, Wimberley, TX 78676
Lou S.

Lou S.

REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived on site to inspect refrigerator condensation/ice build up. Upon further inspection, I tested temps in the FC=-5 degrees and RC=53 degrees. I found a large block of ice on the RC evaporator. Attempted to remove the cover and due to the amount of ice I was unable to remove it. Pulled unit out and checked drain tube and found it clogged and gapped. I cleared the tube and reinstalled it and sealed the gap with silicone. I was able to get some of,the ice off of the evap cover and bottom of RC section. Advised customer that they would need to defrost the unit before I could complete repairs. I had the customer sign the waiver of damages from defrosting refrigerator and recommended that they place towels around the unit to absorb any water that may leak from the evaporator pan. I am ordering the RC evap cover, CNOTE-LSO PER CUSTOMER REQUEST and office to schedule return service due to part being OOS.; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST) and 1

Near Oak Hill Dr, Liberty Hill, TX 78642
Al R.

Al R.

WASHER WHIRLPOOL WTW8500DC0 "Arrived on site and inspected washer leaking from back left side.Disassembled and discovered the leak was coming from the valve.Called office and SR is ordering the housing for the call.Housing is PSP part, customer advised of the wait time for the part and opted to continue to use the unit until the new part arrives.Needs more work.Office to reschedule the customer for return service when part arrives.; ordrng 1 W11173599 (HOUSING)"

Near Castleberry St, Lampasas, TX 76550
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL KRFC704FPS04 "Arrived on site for customer complaint of doors not being level, I replaced bushing, unit tested good."

Near Sebastians Run, Austin, TX 78738
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site for ice build up in freezer. Found frost in freezer ran diagnostics found ice box fan not running diagnosed failed fan ordering a new ice box fan. ; ordrng 1 W11407678 (ICE BOX FAN)

Near Hero Dr, Austin, TX 78735
Andrew  H.

Andrew H.

RANGE WHIRLPOOL WEG745H0FS0 "Arrived on site to test unit for oven not working. Found voltage to spark igniter was fluctuating. Replaced module, tested unit, still not heating. Verified regulator shutoff was open. Replaced regulator and still no heat.

Near Elder Hill Rd, Driftwood, TX 78619
Scott  M.

Scott M.

DRYER WHIRLPOOL NED4655EW1 Arrived on site for no heat dryer . Checked voltage at terminal block . Found one leg of power has dropped off . Reset breakers . Now getting full voltage and heating . Did recommend to customer to have breaker looked at . No lint build up at time of service. Job complete .

Near Lansbury Dr, Austin, TX 78723
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRF555SDHB02 "Arrived onsite for unit not making ice or dispensing water. Looked at unit. No water or ice. Upon inspection, found that the water from the valve from the wall was not turned on. Turned on water. Unit started dispensing water. Let customer know to allow about 2 gallons of water from the dispenser. And also let the customer know that the water valve was dripping water from the wall side, to contact there builder to get the valve looked at. No other issues at this time. Job complete"

Near Wilhem Way, Uhland, TX 78640
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KRFC302EBS00 Arrived onsite for the refrigerator not cooling. Upon arrival found that the refrigerator was not running. But than it turned on. Replaced filter drier and access valve and added Freon . Pressures are good and holding. Advised customer to monitor and to give it time to cool down. Complete

Near Prairie Lea Rd, Kingsbury, TX 78638
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF330PAHW1 Arrived on site and inspected dishwasher and found friction pad has broken off. Will need to bring back several to ensure issue is correct it on the next visit; ordrng 5 WP8268961 (Friction pad)s

Near Oak Meadow Dr, Austin, TX 78736
Andrew  H.

Andrew H.

MICROWAVE WHIRLPOOL MVWP575GW0 Arrived on site to replace gearcase and cam from previous diagnosis. Found basket hub gears are smooth. Needing hub to correct issues. ; ordrng 1 W10528947 (drive hub kit)

Near Dawn View, Dripping Springs, TX 78620
James C.

James C.

REFRIGERATOR WHIRLPOOL WRT348FMES00 Arrived on site and installed new compressor kit and stub. Vacuumed system to clear and test for leaks. Charged with 4.16oz 134a and tested. Unit now cooling and tests good. Job complete

Near Peony Ln., Jarrell, TX 76537
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site and found rear pan rusting and drain tube over flowing due to being clogged and has rusted outside of cabinet around drain hole. Took photos of all tamale to unit and floor under unit. Wood floor below unit is buckling due to water leak from drain tube over flowing. Called tech line and spoke to Andrew #7729283540 to discuss rust issue and if repair can be made due to rust not allowing for proper seal around drain port and water dripping from around drain tube indicating water is in the insulation of the unit. Recommended just repairing sealed system and rust is not a concern. Installed new compressor, evaporator, stub and drier. Vacuumed system to clear and test for leaks. Charged with 5.5oz 134a and tested operation. Unit tests good. Instructed customer that the unit will take 24 hours to reach temps and 48 hours to make ice. Job complete"

Near Ruffino Ln, Georgetown, TX 78628
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW4855HW1 "Arrived on site and inspected washer and found it is noisy during the spin cycle, found belt pulley nut is not attached. Took a picture. After reseating pulley washer is now operating properly. No water leaks detected at time of service, job complete"

Near Gunflint Dr, Austin, TX 78747
David  Z.

David Z.

COOKTOP JENN-AIR JED4430GS01 "Arrived on site to diagnose cooktop throwing an error. Found error code F1E1, which is for a bad appliance manager / extension board. Ordering appliance manager to resolve.

Near Twin Creek Hollow, Austin, TX 78750
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site for refrigerator making noises. Inspected unit and work. Performed diagnostics mode and tested each moving components. Re-leveled door and door handles. Unit stopped making noise. Unit working as designed. Call complete.

Near Sandpiper Cove, Georgetown, TX 78633
Kayman B.

Kayman B.

RANGE WHIRLPOOL WGG555S0BS06 Arrived onsite to install previously diagnosed parts. I installed the bake ignitor in the upper oven. I tested the broil and bake functions in the upper and lower oven. All burners ignited as designed and the unit is operating normally now. No gas leaks detected during time of service.

Near Bar Harbor Bend, Round Rock, TX 78681
Jacob S.

Jacob S.

WASHER WHIRLPOOL LSQ9010KQ0 Arrived onsite to replace part ordered by previous tech. Replaced lid switch. Tested unit. Unit test good. No leaks at this time. Job complete

Near Rutherglen Dr, Austin, TX 78749
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF535SMBM "Arrived on site to install previously diagnosed and ordered part. Due to the FC door switch failure, I removed and replaced the switch and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Arvel Dr, Leander, TX 78641
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED4800XQ1 Arrived onsite for unit not starting. Tested unit. Unit did not start. Upon further inspection. Found that the thermal fuse was bad. Replaced thermal fuse. Tested unit. Unit test good. No issues at this time. Job complete

Near Amber Oak Dr, Kyle, TX 78640
Kayman B.

Kayman B.

DISHWASHER MAYTAG MDB8959SFH4 Arrived onsite for dishwasher that had something get caught on the door and it now won’t close. Upon inspection I found the door had come out of its groove on the hinge and bent the groove mostly shut. I attempted to pull the door out of the wrong groove and get it back into the correct one but I was not able to bend it enough to fall in place. I recommended replacing the hinges for the door to close properly.

Near Azalea Dr, Cedar Park, TX 78613
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site to test unit for not draining. Test unit and found clogged drain hose. Replaced hose test unit and unit test good job complete. No leaks present at this time.

Near Edgecliff Terrace, Austin, TX 78741
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for water leaking. Found drain in fresh food frozen over,defrosted drain,defrosted drain tube in compressor compartment found water not draining to compressor compartment correctly,attempted to snake line found restriction in liner,called tech support

Near Shoalwood Ave, Austin, TX 78756
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL KSCS25INSS01 Arrived onsite for power cycling to the unit. Looked at unit saw that the control was blinking and unit would not keep cooling. Found that the power control board was bad. Let customer know. No other issues at this time. Job complete

Near Hedge Ln, Austin, TX 78746
Matthew  Z.

Matthew Z.

RANGE AMANA AER6303MFB2 "Arrived onsite for range not working. Cooktop and bake function not operational. Checked for loose connections, all look good. Took voltage at terminal block. Found L1 with 16.8 vac, L2 with 121 vac and 101 vac across L1/L2. Unit not receiving proper voltage. Customer must seek electrician for incoming power. Job complete."

Near Rosinca Rd, Manor, TX 78653
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site for refrigerator making noises. Inspected unit and work. Performed diagnostics mode and tested each moving components. Re-leveled door and door handles. Unit stopped making noise. Unit working as designed. Call complete.

Near Sandpiper Cove, Georgetown, TX 78633
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KFIS29PBMS00 Arrived onsite for a refrigerator not making ice and possibly needing sealed system components. I found the FC not getting below 18 degrees. I tested the pressures and found it at 30 psi when equalized indicating a possible leak. I found a leak in the center of the RC evaporator. I replaced the evaporator and dye drier. I ran a long vacuum and the system held a 30 psi vacuum. I charged the system with 5.50 ozs of R134A. I tested the unit and had good pressures and frost patterns on both coils. Call complete.

Near River Chase Blvd, Georgetown, TX 78628
Jacob S.

Jacob S.

FREEZER FRIGIDAIRE FFFH17F2QWB Arrived onsite for unit having a leaking issue on the floor. Looked at unit. Found that the cooling line was leaking but of condensation through the routing hole were the cooling line goes into. Filled the hole with silicone. Did not see any more water dripping. No issues at this time. Job complete

Near Stageline Dr, Kyle, TX 78640
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTM404ESS1 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Also found leak but can’t diagnose the leak because there no water spraying.

Near Del Curto Rd, Austin, TX 78704
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site to install previously diagnosed and ordered parts. Due to the RC evaporator frosting over and the thermistor going bad, I removed and replaced the RC evap motor/harness, placed the thermistor on the suction line next to the weld and secured it with foil tape and ziptie. Using a clamp, I secured the evaporator to the back the unit on the left and right side. Placed two shims in between the evap cover and drip pan near the center to level the drip pan. Removed and replaced the hv control and tested the unit. Unit is beginning to cool and operate as designed. I recommended that the customer allow the unit 12 hours to cool and approximately 24 hours to begin to make ice. No water leaks observed during service.

Near Sierra Dr, Georgetown, TX 78628
Richard P.

Richard P.

WASHER GE GUD27ESSJ1WW Arrived onsite for the washer not advancing to the next cycle. Removed front panel and found that the belt was broken causing the issue. Will need to replace belt . Ordering parts and office to schedule. ; ordrng 1 WH01X20436 (drive 3l)

Near Center St, Lockhart, TX 78644
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site to test unit for no power. Test unit and found bad thermal fuse. Replaced fuse , Test unit and unit test good blower coming on and unit heating.

Near Texas Trail, Austin, TX 78737
David S.

David S.

REFRIGERATOR WHIRLPOOL KRFF507ESS01 Arrived on site to install previous diagnosed parts. I gained access to the evaporator. I removed the damaged evap cover and drip pan. I replaced the drip pan. I secured the evaporator with the mounting tabs and zip ties. I replaced the motor evap harness and secured the thermistor to the evaporator with foil tape and zip tie. I replaced the damaged evap cover and I stalled no mounting screws.

Near Great Egret Ln, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for ice maker not leaking. Ran diagnostics mode and found no error codes, ran harvest cycle and found unit working as designed. Found ice-maker gasket indented causing slight air leak melting ice and reshaped it. Installed customers water filter upon request. Tightened customers freezer door handle upon customers request. Unit is working as designed. Call complete."

Near Camp Dr, Georgetown, TX 78633
Andrew  H.

Andrew H.

WASHER WHIRLPOOL WETLV27HW1

Near Thorpe Ln, San Marcos, TX 78666
James C.

James C.

DISHWASHER WHIRLPOOL WOD51EC0HS01 Arrived on site and tested operation. Found buttons not always responding to touch and clock is running fast. Found ui status error code in memory and customer stating the panel will turn the lights on randomly and will restart baking cycles after being turned off. Unit will need new console and control to repair. Office to schedule return services due to part availability. ; ordrng 1 W11297709 (console)

Near Canyon View Rd, Georgetown, TX 78628
Leonardo C.

Leonardo C.

OVEN JENN-AIR JMW2427DS01 Arrived on site to replace console. Replaced console test unit and unit test good job complete.

Near Canyon Cir W, Austin, TX 78746
Leonardo C.

Leonardo C.

MICROWAVE KITCHENAID KHMS2040WSS0 Arrived on site to test unit for unit not heating. Test unit and found and high voltage. Replaced magnetron capacitor and diode, test unit and unit heating correctly job complete.

Near Exposition Blvd, Austin, TX 78703
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site to test unit for oven not igniting. Test unit and found igniter not connected. Secured connection test unit and unit test good job complete.

Near Thornless Cir, Buda, TX 78610
Kayman B.

Kayman B.

REFRIGERATOR JENN-AIR JFFCC72EFS02 Arrived onsite for refrigerator at 70 degrees. Upon inspection I found the RC at a complete no cool and the FC at 42 degrees. I spoke to techline and they said we would need a SS tech here to test pressures.. SR#7729284631.; O-emld tckt

Near MacKenzie Ln, Cedar Park, TX 78613
Paul R.

Paul R.

WINE COOLER KITCHENAID KUWR204ESB00 Arrived onsite for a wine cooler to replace the previous diagnosed parts. I replaced the compressor and installed a low side service tap. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 3.5 ozs of R134A. I tested the unit and it is working as designed. Call complete.

Near Bullick Hollow Rd, Austin, TX 78726
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Arrived on site for filter issues. Found housing to filter head not fully installed during manufacturing process causing filter to get stuck in housing. Reinstalled housing correctly tested filter operation unit working as designed

Near Fox Wing Way, Austin, TX 78747
Clif L.

Clif L.

DRYER WHIRLPOOL WED6620HW1 Arrived on site to diagnose a dryer that is not running. Tested unit and found clogged external venting caused excessive moisture to build up inside the unit and short control and panel. Control and panel will need to be replaced to complete repairs. Advised homeowner on venting issue. Office will need to set return date due to part availability.; ordrng 1 W11370450 (CONSOLE) and 1 W11388022 (CONTROL)

Near J E Brown Ln, Jarrell, TX 76537
Kayman B.

Kayman B.

DISHWASHER KITCHENAID KUDS30IXBL4 Arrived onsite to install previously diagnosed parts. I installed the main control and console. I tested the unit through diagnostics. The unit is working as designed at this time and no leaks detected during time of service. Job complete.

Near Rock Creek Dr, Round Rock, TX 78681
Andrew  H.

Andrew H.

REFRIGERATOR MAYTAG MFI2269VEM10 "Arrived on site to test unit for refrigerator not cooling found RC thermistor temps fluctuating drastically. Also found damper control not responding during diagnostics. Replaced damper control and RC thermistor, tested unit, unit tests good.

Near Panther Creek Rd, Driftwood, TX 78619
Matthew  Z.

Matthew Z.

DISHWASHER KITCHENAID KDTM354ESS2 "Arrived onsite to replace previously diagnosed parts. Replaced valve, tested unit and unit is functioning properly. No leaks present at this time. Job complete"

Near Windsor Rd, Austin, TX 78703
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for dishwasher not washing. Test unit and found bad wash motor. Ordering new sump and motor office to reschedule. ; ordrng 1 W11085683 (SUMP AND MOTOR )

Near E 11th St, Austin, TX 78702
Noah D.

Noah D.

WASHER WHIRLPOOL MAH3000AWW "Arrived on site to inspect washer for not Spinning correctly, upon inspection found the motor seized and main control needed to be replaced, Replaced both control and motor in kit, tested for function, All functions returned. Complete"

Near E Hillcrest Dr, San Marcos, TX 78666
Kayman B.

Kayman B.

DRYER WHIRLPOOL WED95HEDC1 Arrived onsite for dryer not heating but spinning. Upon inspection I found the dryer not heating. I verified voltage at the term block under a load and it passed. I accessed and tested the heating element and it tested OL or open indicating a short or break in the element. Unit is working as designed at this time I found a crack in the old element.

Near Peregrine Way, Leander, TX 78641
Kevin B.

Kevin B.

WASHER WHIRLPOOL 110.499726 "Arrived on site and inspected washer and found F28 showing on the control panel, this is a communication error between control board and motor control. Replaced motor control and ran a diagnostic cycle to confirm washer will now spin.

Near Lost Creek Blvd, Austin, TX 78746
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for refrigerator not cooling in RC and slow ice production. Customer stated prior company that was out replace ice maker. Inspected unit and work area. Found RC evaporator frozen over. Performed diagnostics mode and tested operation and found defrost sensor opened. Removed ice buildup from evaporator and test sensor and found opened. Installed new thermistor assembly and placed in correct position. Found ice maker unleveled. Corrected ice maker. Assembled unit and found ice housing adapter clips were broken. Per diagnostics mode and tested all operations, all tested good. No water leaks detected."

Near Slip Dr, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site for defective control. Installed a new main control,powered unit on,ran diagnostics fan and all other tests passed."

Near Twin Valley Dr, Austin, TX 78731
David S.

David S.

REFRIGERATOR WHIRLPOOL WRS571CIHZ Arrived on site for freezer cool on the bottom and hot on top. I inspected the unit and work area. I put the unit into diagnostics and activated the evap motor. I found the fan not coming on. I gained access to the motor and found it only coming on when hit. I replaced the evap motor with a new one. And tested it again. The motor comes on every time without help. job complete. No water leaks detected.

Near Smoke Signal Pass, Pflugerville, TX 78660
Matthew  Z.

Matthew Z.

OVEN WHIRLPOOL KSDG950ESS1 "Arrived onsite to replace previously diagnosed parts. Replaced convection fan, tested unit and unit is functioning properly. Heated to 325, tested convection bake, all had no issues. Job complete"

Near Brackenridge St, Austin, TX 78704
Al R.

Al R.

WASHER WHIRLPOOL MVWC565FW Arrived onsite to inspect a washer not spinning clothes out. Found the issue happened when the customer was washing a load of approximately 12 towels. I advised the customer to wash half the size of towels due to the weight of towels when wet. I calibrated and service tested the unit and unit had NO error codes.Unit now operating to customers satisfaction.No leaks observed.Job complete

Near Arkansas Ave, Killeen, TX 76541
Jonathan  S.

Jonathan S.

COOKTOP KITCHENAID KCGS956ESS02 Arrived on site for a cooktop with the front left burner not igniting. Upon further inspection found that the front left burner was not sparking at all. Gained access to spark module and harness. Found harness burnt out at front left valve. Ordering harness and ordering spark module in case it shorted out. Advised customer against using faulty burner until repair is complete. Office to reschedule. ; ordrng 1 W10619020 (WIRE HARNESS) and 1 WPW10475150 (SPARK MODULE)

Near Cypress Springs Way, Georgetown, TX 78633
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to test unit for door falling. Test unit and found broken pads. Replaced odd test unit and unit test good job complete.

Near Alderman Dr., Austin, TX 78747
James C.

James C.

MICROWAVE WHIRLPOOL WMH75021HZ0 Arrived on site and tested operation. Found monitor interlock not registering when door is closed. Found cam is not properly contacting switch. Moved switch to opposite side of interlock and tested. Cam is now engaging switch properly and unit is operating properly. Job complete

Near Naranjo Dr, Georgetown, TX 78628
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC15PRXS3 "Arrived on site for no ice. Diagnosed a leak in the system,condenser fan running weak also. Replaced evaporator,compressor and fan motor,vacuumed system down unit kept vacuum recharged system to manufacture spec ran diagnostics good frost pattern on evaporator. Reassembled unit,ran diagnostics all test passed no leaks at water connections."

Near Bettis Trophy Dr, Austin, TX 78739
Al R.

Al R.

REFRIGERATOR WHIRLPOOL ED5JHEXTB00 "Arrived onsite to inspect side by side refrigerator not making ice. Found the ice make motor quit working. Called office and SR is ordering an ice maker for this call, due to my system network errors. Office to reschedule the customer when parts arrive. Needs more ; O-emld tckt"

Near Ledgestone Dr, Killeen, TX 76549
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRFC704FSS00 "Arrived on site for leak at condenser coil. Replaced condenser coil,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"

Near Cliffwood Cove, Austin, TX 78759
Lou S.

Lou S.

WASHER WHIRLPOOL WFW92HEFW0 "Arrived on site to inspect washer timer issues. Upon further inspection, the customer advised that when washing on normal, the timer display used to read 47 mins and now it reads 1 hour. I placed the unit in diagnostics showing no error codes and tested. Unit operated as designed. After further inspection, I found the customer had pressed the extra rinse button which added time to the normal wash. I demonstrated to the customer of my findings. I noticed a lot of suds in the washer during testing and the customer advised that they have a water softener. I showed the customer how to calculate the detergent for their mini bulk cartridge and set the settings for the cartridge use. I made recommendations for use and care as well as detergent use. No water leaks observed during service job completed."

Near Sarahs Ln, Liberty Hill, TX 78642
Al R.

Al R.

RANGE WHIRLPOOL RF265LXTB3 Arrived onsite to inspect range not heating on large burner front right big burner. SR in parts Office is ordering the infinite switch. Office to reschedule the return appointment.Needs more work; O-emld tckt

Near Ledgestone Dr, Killeen, TX 76549
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF550CDHZ02 "Arrived on site and found icemaker is off, turn the icemaker back on and it immediately cycled dispensed what ice was in the tray and filled with water. Replaced icemaker diagnosed by previous technician. This icemaker also cycled immediately and filled with water, job complete"

Near Leadtree Loop, Mustang Ridge, TX 78610
Paul R.

Paul R.

REFRIGERATOR MAYTAG MFI2568AES Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the FC door handle.

Near Prairie Dunes Dr, Georgetown, TX 78628
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF550SAHS0 Arrived on site to install new screws and stud for handle. Installed parts test unit and unit test good job complete.

Near Crainway Dr, Austin, TX 78724
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit tripping breaker. Test unit and found bad control board. Replaced board test unit and unit test good job complete.

Near Flying Orchid Dr, San Marcos, TX 78666
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL KBSD602ESS01 "Arrived on site to inspect fridge for frost and light issues, upon inspection found modules not illuminated, replaced control board for LEDs, will need module to fix light issue. Frost issue caused by uneven door, Aligned doors and found no issues. Office to reschedule.; ordrng 1 W10843339 (MOD)"

Near Skipping Cedar St, San Marcos, TX 78666
David  Z.

David Z.

RANGE KENMORE 790.7403331 "Arrived on site to diagnose range with no function from control panel. Performed diagnostic. Found good voltage at controller. Found burnt out controller. Replaced controller and retested. Unit is now working as designed with all functions good.

Near Turtleback Ln, Austin, TX 78727
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Arrived onsite for the refrigerator ice maker not working properly. During testing found that the freezer evaporator is frozen solid and will need to be defrosted. Evap fan and thermistors will need to be replaced and the UI, hv control board will need to be replaced. Ice maker is making ice and passed its test the ice build up in the freezer is causing the issue. ordered parts and office to schedule. ; ordrng 1 W11109595 (motor-evap) and 1 W11387384 (UI)"

Near Cross Creek Ln, Kingsbury, TX 78638
James C.

James C.

MICROWAVE WHIRLPOOL WMH75021HZ0 Arrived on site and tested operation. Found monitor interlock not registering when door is closed. Found cam is not properly contacting switch. Moved switch to opposite side of interlock and tested. Cam is now engaging switch properly and unit is operating properly. Job complete

Near Naranjo Dr, Georgetown, TX 78628
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF954CIHM00 "Arrived on site for customer complaint of ice maker leaking, found ice maker failed to rotate all the way 2 out of 3 times in diagnostics.

Near Morning Cloud St, Lakeway, TX 78734
David S.

David S.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site to install new ice maker. I removed the failed ice maker and installed a new one. I ran a harvest cycle and fill test, both worked as designed. Job complete."

Near Harvey Penick Dr, Round Rock, TX 78664
Kevin B.

Kevin B.

REFRIGERATOR GE GYE22KMHCES Arrived on site and inspected refrigerator and found evaporator drain is frozen. Used steamer to remove all ice from freezer compartment and clear evaporator drain.

Near Oyster Creek, Buda, TX 78610
Andrew  H.

Andrew H.

DRYER WHIRLPOOL WED4850HW0 "Arrived on site to test unit for not heating. Found terminal block melted. Replaced terminal block and found unit is not receiving proper voltage one black to white is 70v, red to white is 122v, and black to red is 190v. Outlet also has strong burnt smell. When wiggling plug in outlet it intermittently gets proper voltage. Held plug in position for unit to receive proper voltage so I can verify unit is working good. Unit works as designed. Advised customer to have electrician correct issue. Job complete."

Near Leonardo, Kyle, TX 78640
Scott  M.

Scott M.

MICROWAVE IKEA IBMS1455DS00 Arrived on site for microwave not starting . Found switch bracket on button broken off . Replaced button holder part w11116990 from truck stock . Tested and microwave is functioning normal . Job complete.

Near