Service History 11

We serviced a
WHIRLPOOL DISHWASHER
Model WDF560SAFM2
Near Temple, TX 76504
Wesley
Job Details: 09/07/2021
Arrived onsite and found unit operating with pump not seated properly allowing leak. Reseated pump. Unit is now operating as designed. No leak after service. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS0
Near Temple, TX 76502
Wesley
Job Details: 09/07/2021
Arrived onsite and found tub had been crushed and was leaking from a split weld in the upper rear corner. Some water damage to the floors had occurred. Advised customer that tub would be replaced to repair unit. Ordering tub to repair. Office to reschedule.; ordrng 1 W11409866 (Tub)
We serviced a
WHIRLPOOL DRYER
Model MED6630HC2
Near Hewitt, TX 76643
Jonathan
Job Details: 09/07/2021
Arrived on site for a dryer that?s making a rattling sound. Inspected unit and work area. Confirmed the customers complaint and disassembled unit. Found the blower wheel cracked causing the rattle. Was not sent one for the service. Ordering the blower wheel and motor just in case the blower wheel does not come off the motor. The office will need to contact the customer about a return date due to a PSP item.; ordrng 1 W11364931 (MOTOR ) and 1 WP697772 (blower wheel)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS00
Near Waco, TX 76712
Jonathan
Job Details: 09/07/2021
Arrived on site for to install previously diagnosed parts. Inspected unit and work area. Replaced both water and ice paddle and tested the unit. The unit began to work as designed. Call complete.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Belton, TX 76513
Jonathan
Job Details: 09/07/2021
Arrived on site for dryer items getting caught on drum. Inspected unit and work area. Found items getting caught between baffle and seam of drum (see SD-pic). Removed drum and baffle. Found dented outwards underneath baffle. Corrected drum and reinstalled baffle. Assembled unit and tested operation. All tested good.
We serviced a
JENN-AIR RANGE
Model JDRP548HL00
Near Waco, TX 76712
Jonathan
Job Details: 09/07/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced manifold and tested the unit. The unit began to work as designed. The customer also complained of her oven rack sliding in when she went to put stuff in her oven. Confirmed customers complain and saw that the racks were leaning backwards. It appeared that the racks were not improperly installed but that the unit was slightly unlevel. The customer advised that the unit was level and had been leveled out with the countertops which had been shown as level. Adjusted the feet and was able to get the slidingracks to work properly.
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Temple, TX 76502
Wesley
Job Details: 09/07/2021
Arrived onsite and found broken strike. Returning with strike to repair. No other evident issues.
We serviced a
GE DISHWASHER
Model GSD2350R00CS
Near Copperas Cove, TX 76522
Al
Job Details: 09/07/2021
Arrived on site and inspected older model dishwasher not draining correctly. The timer was also defective.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near Temple, TX 76504
Wesley
Job Details: 09/07/2021
Arrived onsite and found over-sudsing flooding cut off operations. Cleared trap. Unit is now operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Pflugerville, TX 78660
Matthew
Job Details: 09/07/2021
Arrived onsite for dishwasher not cleaning properly. Upon arrival put unit in diagnostics and found stored error code for wash motor not energizing. Ran test and confirmed issues. Replaced sump and motor. Tested unit and unit is functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS0
Near Austin, TX 78725
Jacob
Job Details: 09/07/2021
Arrived onsite to replace light bulb in the oven. Replaced bulb. Tested the light bulb and unit tested good. No issues at this time. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ4
Near Niederwald, TX 78640
Leonardo
Job Details: 09/07/2021
"Arrived on site for complaints of microwave making arching noise. Found burnt diode. Replaced diode and tested unit. While testing, unit shorted the control board. Will need filter board and control to complete. Office to reschedule.; ordrng 1 W11342846 and 1 W11333816 (Display) and 1 WPW10531156 (Filter)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Austin, TX 78737
Robert
Job Details: 09/07/2021
Arrived on job for complaints of frost in freezer again. Ran diagnostics and found thermistor working properly. Called tech line and ran test on control board and found the control defective will need to replace control. ; ordrng 1 WPW10317076 (cntrl-elec)
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Spicewood, TX 78669
Brandon
Job Details: 09/07/2021
"Arrived on site for customer complaint of unit not finishing cycles, found error codes F0E3, F7E8, F2E1, in diagnostic mode, I found stator loose, I tightened stator and ran calibration, I also tested hot and cold, drain, agitating, and spin cycles, unit passed all tests. If problem continues, will need stator and rotor."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Austin, TX 78756
Jacob
Job Details: 09/07/2021
Arrived onsite to replace parts ordered by previous tech. Looked at the unit and found that the motor was never plugged in. Plugged motor in. Tested the unit. Unit tested good. Did notice that the plate ring was missing. Ordered part. Office to reschedule ; ordrng 1 W11252182 (ring-turn)
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW2
Near Burnet, TX 78611
Cliff
Job Details: 09/07/2021
Arrived on site to diagnose a washer that is not cycling properly. Found water valve failed and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found after service was performed.
We serviced a
WHIRLPOOL COOKTOP
Model JGCP548HL00
Near Austin, TX 78738
Brandon
Job Details: 09/07/2021
"Arrived on site to replace burner head and ignitor l after replacing, unit tested good."
We serviced a
MAYTAG FREEZER
Model MZF34X18FW00
Near New Braunfels, TX 78130
Noah D
Job Details: 09/07/2021
"Arrived on site to inspect unit for not holding temps due to defrost error, upon inspection found the unit control was shorted causing the unit not to defrost, replaced and tested. Customer will defrost and I will check back with him.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near New Braunfels, TX 78130
Noah D
Job Details: 09/07/2021
"Arrived on site to inspect unit for not making ice and dim lighting, upon inspection found a motor fault in ice maker. Plus a bad module in freezer, quoted customer to replaced module and ice maker
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Pflugerville, TX 78660
Matthew
Job Details: 09/07/2021
Arrived onsite for cooktop grates rocking back and forth. Grates seem to be warped. Ordering replacement. Office to reschedule. ; ordrng 1 W11214957 (grate-kit)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Pflugerville, TX 78660
Matthew
Job Details: 09/07/2021
Arrived onsite for dishwasher parts failure. Found upper dish rack pealing and rusting. Ordering upper rack. Office to reschedule. ; ordrng 1 W10909088 (dishrack upper)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Cedar Park, TX 78613
Tommy
Job Details: 09/07/2021
Arrived onsite for previously diagnosed parts. Replaced unit sump and tested found no leaks but found control sending inconsistent voltage to wash motor. Ordering control.; ordrng 1 W10906428 (Control)
We serviced a
JENN-AIR REFRIGERATOR
Model JS48SSDUDE01
Near San Marcos, TX 78666
Andrew
Job Details: 09/07/2021
Arrived on site to test unit for ice maker leaking. Found ice maker cracked causing leak. Recommend replacing ice maker. Needing ice maker to fix issue. Office to reschedule.
We serviced a
KITCHENAID OVEN
Model KOSE500ESS05
Near Austin, TX 78739
Leonardo
Job Details: 09/07/2021
"Arrive on site for complaints of pre heat taking a long time and oven light staying on. Customer explained that pre heat was taking 10-15 minutes to heat. Informed customer this is normal operation of the unit for preheat. Tested unit, tested good. Also found latch not making good contact. Secured latch and tested unit, light is going off properly. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Liberty Hill, TX 78642
Kayman
Job Details: 09/07/2021
Arrived onsite for refrigerator not cooling again. Due to my previous findings I called techline to report. We determined the unit has a shorted or open wire within the unit and the defrost circuit is not operating.I advised the customer to allow the unit to defrost then restore power and it will operate for a couple weeks before frosting up again. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS03
Near Austin, TX 78738
Brandon
Job Details: 09/07/2021
"Arrived on site for customer complaint of water dripping from dispenser, I replaced valve, filter head, water reservoir, fitting, and dispenser line, after replacing, unit tested good."
We serviced a
KITCHENAID WINE COOLER
Model KUBR214KSB00
Near Austin, TX 78717
Tommy
Job Details: 09/07/2021
"Arrived onsite for to take photos for unit legs missing. Took photos of missing front legs, back of unit appears raised and likely has rear leveling feet. But front legs are not present.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM06
Near Austin, TX 78705
Luis
Job Details: 09/07/2021
Arrived on site for no ice found harness not fully seated to valve reconnected harness tested unit working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Austin, TX 78745
Jacob
Job Details: 09/07/2021
Arrived onsite for unit not powering on. Checked voltage and saw that the unit was getting the correct voltage. Upon further inspection. Found that the control was not indicating power. Replaced the control. Tested the unit and unit turned on with no issues. Tested unit in diagnostics and unit tested tested good. No leaks at this time. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Austin, TX 78723
Jacob
Job Details: 09/07/2021
When testing the unit, saw the leak come from in between the door, at the bottom of the door. Also found that the red connector was not connected to the diverter motor. Connected red connector back to the diverter motor. Also lifted the front feet to the unit and re tested the unit for leaking. Got no leaks at this time. Job complete"
We serviced a
MAYTAG WASHER
Model MVWX550XW1
Near Austin, TX 78705
Kevin
Job Details: 09/07/2021
"Arrived on site and found water is constantly dripping into water. Set washer into a diagnostic cycle and found it will agitate but not spin. Confirmed actuator is moving into position but gear case and is seized.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Austin, TX 78738
Brandon
Job Details: 09/07/2021
"Arrived on site for customer complaint of lights not working, found multiple modules failed, order modules and control. ; ordrng 3 W10695459 (Modules)s"
We serviced a
GE DISHWASHER
Model GDT545PSJ0SS
Near Lakeway, TX 78734
Robert
Job Details: 09/07/2021
Arrived on job for complaints of not draining. Found loose connection at pump. After correct wiring test operation
We serviced a
AMANA DISHWASHER
Model ADB1100AWS3
Near Austin, TX 78705
Kevin
Job Details: 09/07/2021
"Arrived on site and inspected dishwasher and found incoming waterline is a fixed copper one and it is leaking, took one picture.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC2
Near Spicewood, TX 78669
Brandon
Job Details: 09/07/2021
"Arrived on site for customer complaint of unit not filling with water found failed valve. I replaced valve, unit tested good."
We serviced a
WHIRLPOOL WINE COOLER
Model KUBR304ESS00
Near Austin, TX 78733
Kevin
Job Details: 09/07/2021
going to reorder part; ordrng 1 W10807582 (Control panel assembly)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Dripping Springs, TX 78620
Leonardo
Job Details: 09/07/2021
Arrived on site for complaints of dishwasher main water hose leaking. Found water leak at main connection to the wall. Tried to tighten but still leaking. Installed new water hose and tested unit. No water leaks detected at this time.
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Austin, TX 78702
Kevin
Job Details: 09/07/2021
"Arrived on site and found lid lock engages in all diagnostic cycles. And in a drain and spin cycle immediately. Normal cycle lid lock does not engage during the agitation cycle. Replacing the control board
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78728
Tommy
Job Details: 09/07/2021
Arrived onsite for dishwasher not washing dishes. Upon arrival found unit sump diverter unable to find position. Replaced sump and tested unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Hutto, TX 78634
David S
Job Details: 09/07/2021
"Arrived on site for ice maker in the freezer is not producing ice. We gained access to icemaker and put it through a harvest cycle and found it be operating as designed. We the checked temps in freezer and for them normal. We checked for any air leaks around the doors found none.we checked refrigerator settings and found it in adaptive defrost. We put the unit into basic defrost. We explained to the customer how the adaptive defrost mode can effect ice maker performance. Customer seemed to be satisfied with the diagnostics and what weve done, Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0AS02
Near Georgetown, TX 78633
Jonathan
Job Details: 09/07/2021
"Arrived on site for oven comb door not closing. Inspected unit and work area. Tested door operation and found door hinge on right side not closing. Found inner door at fault. Removed inner door panel and installed new. Tested door operation. All tested good.
We serviced a
WHIRLPOOL DRYER
Model MED7230HW1
Near Austin, TX 78748
Kevin
Job Details: 09/07/2021
"Arrived on site and inspected dryer and found during a normal dry cycle when moisture sensors are bypassed dryer will add time and then shut up of abruptly. Found moisture sensors are disconnected at harness. Dryer has been disassembled at least once before likely by retailer and was sold as a open box. After reconnecting moisture sensor dryer now runs as expected. Recommended to apartment resident that apartment maintenance be contacted and have been to the exterior cleaned before dryer is used again, job complete
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHF2366PF2
Near Cedar Park, TX 78613
Tommy
Job Details: 09/07/2021
Arrived onsite for unit not making ice. Upon arrival found resivor frozen. Thawed tested and found it operating as designed. Made sure unit was sealed tightly. Job Completed.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HV1
Near Round Rock, TX 78665
David S
Job Details: 09/07/2021
"Arrived on site for Call Back - range oven will not ignite. We gained access to the unit and attempted to ignite oven and found that it would not ignite. We then gained access to the oven burner an igniter. We uninstalled ignitor and found that the igniter was burnt out. We then proceeded to install a new igniter. We tested unit one more time and unit seems to be operating as designed,job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Mustang Ridge, TX 78610
Robert
Job Details: 09/07/2021
Arrived on job for complaints of heater not working. Found loose connection at heater. Corrected wire issue and test.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Leander, TX 78641
Kayman
Job Details: 09/07/2021
Arrived onsite to install previously diagnosed parts. I installed the oven door trim pieces. Job complete.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Bertram, TX 78605
Cliff
Job Details: 09/07/2021
Arrived on site to diagnose a washer that is not cycling properly. Found control shorted and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Georgetown, TX 78626
Lou
Job Details: 09/07/2021
"Arrived on site to inspect dishwasher not starting. Upon further inspection, I attempted to place the unit in diagnostics and it failed to respond. I inspected the harness at the junction box and found no voltage. I checked the plug under the sink and found the power cord not fully plugged in. Plugged unit in and retested and unit is operating as designed. Customer advised that someone had gone into the cabinets under the sink about the same time the unit stopped working and mustve accidentally unplugged the unit. Customer provided a copy of their closing docs for warranty verification. No water leaks observed during service, job completed. I made recommendations for use and care, as well as, detergent and rinse aid use."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Del Valle, TX 78617
Luis
Job Details: 09/07/2021
"Arrived on site for no ice. Found harness not fully seated to icemaker installed harness tested icemaker,icemaker ran through a harvest,dumped ice and filled with water.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE504DSS0
Near Dripping Springs, TX 78620
Leonardo
Job Details: 09/07/2021
"Arrived on site for install of previously diagnosed parts. Installed new RH & LH tracks, new drain motor, and new sump and motor. Tested unit, no water leaks detected at this time. Dishwasher working properly, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Austin, TX 78733
Kevin
Job Details: 09/07/2021
"Arrived on site and inspected washer and found actuator arm is not in cam kit ring. Replaced actuator with truckstock and confirmed operation by running a calibration cycle, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78724
Luis
Job Details: 09/07/2021
Arrived on site for no lights. Diagnosed defective freezer leds replaced leds power cycled unit all leds working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Round Rock, TX 78664
David S
Job Details: 09/07/2021
Arrived on site for fridge having a defrost issue. We installed a new UI and control to fix the defrost issue. The customer had already defrosted the unit. Job com0ete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Dripping Springs, TX 78620
Leonardo
Job Details: 09/07/2021
Arrived on site for the install of previously diagnosed parts. Opened new sump and motor assembly and found it was damaged in the box. Office to reschedule.; ordrng 2 W11416362 (Sump and motor)s and 1 W11553445 (Insulation)
We serviced a
WHIRLPOOL OVEN
Model GGG390LXB01
Near Austin, TX 78717
Tommy
Job Details: 09/07/2021
Arrived onsite for oven not turning found valve junked up and damaged. Job Completed.
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS02
Near Burnet, TX 78611
Cliff
Job Details: 09/07/2021
Arrived on site to diagnose an oven that is giving error code. Unit has f2 error saved in control indicating ui failure (stuck key). Replaced ui and all is working properly at this time.
We serviced a
GE MICROWAVE
Model PT970DR1BB
Near Georgetown, TX 78633
Lou
Job Details: 09/07/2021
"Arrived on site to inspect microwave/oven wall combo microwave not working. Upon further inspection, I found the microwave not responding. Tested the fuse and it is good. Tested control and its getting voltage. I am ordering the control and scheduled return service
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX505ESS1
Near Austin, TX 78734
Robert
Job Details: 09/07/2021
Arrived on job for complaints of too much ice . Found thermistor bad. After replacement test operation.
We serviced a
WHIRLPOOL OVEN
Model WFE320M0JS0
Near Austin, TX 78756
Jacob
Job Details: 09/07/2021
Arrived onsite for unit not heating. Tested the unit up to 350 degrees. Unit got up to temperature with no issues. Did do an adjustment for the temperature. Let maintenance know that if the tenant is using anything to cover near the bottom of the unit possibly blocking the heat from rising. No issues at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Pflugerville, TX 78660
David S
Job Details: 09/07/2021
"Arrived on site for sealed system repair. I gained access to the compressor and tested pressures. I found the unit was flat. I gained access to the evaporator and and found UV dye at the evaporator. I powered the unit on and found the compressor not coming on. On return service we will install a new compressor, uv dryer, Access valve and Evaporator. The office will reschedule when we have an eta on the parts. ; ordrng 1 W11407409 (Evaporator) and 1 Lokring (Lokring)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV03
Near Austin, TX 78758
Luis
Job Details: 09/07/2021
Arrived on site for not dispensing ice. Found unit not dispensing ice,removed bucket tested auger motor passed,checked shaft and impeller working,removed auger housing reinstalled housing fully to liner housing installed bucket tested ice dispenser working."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Austin, TX 78732
Brandon
Job Details: 09/07/2021
"Arrived on site for customer complaint of unit taking a long time to dry, found unit not venting properly, unit failed vent test 3 times. I removed vent hose from dryer and checked for proper air flow out of he dryer, air flow out of the dryer tested good, instructed customer to vent checked."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Buda, TX 78610
Robert
Job Details: 09/07/2021
Arrived on job for complaints of frost in freezer. Used adhesive to better seal around freezer door.
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ2
Near Bluffton, TX 78609
Cliff
Job Details: 09/07/2021
Arrived on site to diagnose a range that has an oven not working. Found wiring for temp sensor not fully inserted into connector preventing proper contact. Rewired unit properly and all is working properly at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Austin, TX 78744
Jacob
Job Details: 09/07/2021
Arrived onsite for the unit making noise during washing cycle. Looked underneath the unit and found that the gear case has leaked oil out and on to the stator and rotor and other internal parts.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHV0
Near Andice, TX 78628
Lou
Job Details: 09/07/2021
"Arrived on site to inspect dishwasher element not working. Upon further inspection, the unit had recently finished a wash cycle and was warm inside. I found some of the dishes dry and all plastics were still wet, which is to be expected. I found no rinse aid in the dispenser. Placed unit in diagnostics showing no error codes. Continued with testing and using my multimeter, I placed it on the black wire at the junction box and monitored amp readings. All components were within range on amp readings. The element showed 7-9amps during wash & drying cycles. I demonstrated to the customer that the element was working by shaking water from the upper rack onto the element and it sizzled. I made recommendations for use and care, as well as, detergent and rinse aid use. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Liberty Hill, TX 78642
Kayman
Job Details: 09/07/2021
"Arrived onsite to install previously diagnosed parts. I installed the feed tube, manifold and upper spray arm. The unit is working as designed and no leaks detect during service. Job complete."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Round Rock, TX 78664
David S
Job Details: 09/07/2021
"Arrived on site to replaced the gear case and lid lock. We attempted to remove the gear case and found it seized into the basket. I am ordering a new tub and basket. I found cracks in the lid, I am also ordering a new lid. The office will reschedule when we have an eta on the parts.; ordrng 1 W11219115 (Tub) and 1 W10811960 (Basket) and 1 W11259006 (Lid)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near Georgetown, TX 78628
Lou
Job Details: 09/07/2021
"Arrived on site to inspect refrigerator temps. Upon further inspection, I tested the temps in the FC=29 degrees. When I went to test temps in the RC section I found the evaporator engulfed in ice. I pulled the unit out and checked the drain tube and found it badly gapped (photo). I sealed the tube with silicone (photo), but found it badly warped and will need to be replaced. I advised the customer that they will need to pull the unit out and unplug it and place towels around the baseboards to protect from any leaking water. I am ordering he drain tube and will return with all prescreened parts. No water leaks observed during service.; ordrng 1 W11084807 (Drain tube) and 1 W11457241 (Drip pan kit)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Temple, TX 76502
Wesley
Job Details: 09/07/2021
"Arrived onsite and found refrigerator icemaker was slow to produce ice following a move with the refrigerator. Set up refrigerator for optimal performance and ran a short defrost to combat any build up in the freezer that may be contributing to an issue, however ice is good and full at time of service. Temps are consistent with normal use."
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ1
Near Austin, TX 78721
Jacob
Job Details: 09/07/2021
Arrived onsite for unit having a damaged control panel. Looked at the unit and saw damage control panel. Replaced panel. No issues at this time. Job complete
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Leander, TX 78641
Kayman
Job Details: 09/07/2021
"Arrived onsite for wall oven jumping time or getting stuck 30 mins ahead or behind. Upon inspection I found the unit did not have any stored error codes. I found the unit was not connected to WiFi. We attempted to get connected but the customer was having issues with their homes WiFi. I confirmed the bake,broil elements as well as the cooling fan were operating as designed.
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JS0
Near Austin, TX 78754
Matthew
Job Details: 09/07/2021
Arrived onsite to replace damaged panel. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS06
Near Austin, TX 78754
Matthew
Job Details: 09/07/2021
Arrived onsite for microwave not functioning. Upon arrival unit was powered on with door open. Closed door and internal light stayed on and turntable began to spin on its own. Set cook time and pressed start but would only beep. Checked all switches and interlocks. Tested fine so Called tech line for assistance. Walked through wiring test but all was correct. Tech line recommended replacing interlock assembly with designated part numbers and bringing the control board just in case. Office to reschedule SR#7731681729. ; ordrng 1 W11182140 (interlock UPPER ) and 1 W11182141 (interlock LOWER)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Round Rock, TX 78664
David S
Job Details: 09/07/2021
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Spicewood, TX 78669
Brandon
Job Details: 09/07/2021
"Arrived on site to replace heater due to old heater missing rubber seals and not creating a proper seal that caused leak. After replacing heater and heater nuts, unit tested good, no leaks."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Manor, TX 78653
Matthew
Job Details: 09/07/2021
Arrived onsite for refrigerator leaking from the back. Upon inspection found drain tube not seated correctly and when unit defrost the tube misses the pan and leaks onto the base of the refrigerator. Secured tube to drain into pan. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL COOKTOP
Model KICU509XSS00
Near Seguin, TX 78155
Noah D
Job Details: 09/07/2021
"Arrived on site to inspect unit for not heating, upon inspection found the module and display shorted. Replaced both parts and tested unit. All functions returned with no issues.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV03
Near Austin, TX 78725
Luis
Job Details: 09/07/2021
Arrived on site for loud noise. Diagnosed loud vibration noise from condenser coils adjusted condenser coils and hinges noise no longer present
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Cedar Park, TX 78613
Tommy
Job Details: 09/07/2021
Arrived onsite for dishwasher randomly stopping. Upon arrival found unit control and UI miscommunicating.Office to reschedule upon receiving parts.; ordrng 1 W10803367 (Control panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Round Rock, TX 78681
Tommy
Job Details: 09/07/2021
Arrived onsite for door hing falling apart. Upon arrival found hinge damaged replaced and tested unit is operating as designed. Job Completed.
We serviced a
MAYTAG WASHER
Model MHW5500FC0
Near Buchanan Dam, TX 78609
Cliff
Job Details: 09/07/2021
Arrived on site to diagnose a washer that is not cycling properly. Found drain line installed to far into pipe in wall causing water to siphon out of machine. Installed drain line correctly and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS
Near Briarcliff, TX 78669
Leonardo
Job Details: 09/07/2021
"Arrived on site for complaints of oven display frozen, buttons not responding. Reset breaker and reset unit. Display working properly, tested unit, everything working properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Austin, TX 78734
Brandon
Job Details: 09/07/2021
"Arrived on site for customer complaint of unit leaking, found signs of leak coming out from over the bottom lip of dishwasher. I removed door, no leaks coming from dispenser or vent area, I ran test cycle with no dishes and no soap, unit tested good. Instructed customer to use less soap and to make sure nothing is interfering with spray arms. No leaks at time of service."
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Santa Clara, TX 78124
Noah D
Job Details: 09/07/2021
"Arrived on site to inspect Unit for the outer panels being bent, upon inspection did find the panels bent causing issues, customer wanted replaced and was instructed to call Lowes and was given case info. I told customer it was a replaceable part and we will order it while he speaks with Lowes. Office to reschedule ; ordrng 1 W11174572 (Panels)"
We serviced a
IKEA MICROWAVE
Model IMBS104GSS02
Near Burnet, TX 78611
Cliff
Job Details: 09/07/2021
New ui damaged and needs to be reordered. Office to set return appointment. ; ordrng 1 W11160285 (Ui)
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Seguin, TX 78155
Noah D
Job Details: 09/07/2021
"Arrived on site to inspect unit for not closing normally, upon inspection found the unit was not catching due to a bent latch/catch, replaced catch and all functions worked normally. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Kingsland, TX 78639
Cliff
Job Details: 09/07/2021
Arrived on site to diagnose a dishwasher that is not cycling properly. Found error codes not cleared and wiring pinched in drain pump. Corrected both issues and all is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near New Braunfels, TX 78132
Andrew
Job Details: 09/07/2021
"Arrived on site to test unit for not drying properly. No stored error codes. Ran diagnostics and all functions operating as designed. Vent damper working as designed. Advised customer on rinse aid, purging cold water and propping door open upon completed cycle. No leaks detected. Job complete."
We serviced a
KITCHENAID COOKTOP
Model KECC506RBL05
Near Georgetown, TX 78633
Lou
Job Details: 09/07/2021
"Arrived on site to inspect cooktop burner not adjusting in temps. Upon further inspection, the customer advised this the front left burner only works in high temps. I had the customer sign the waiver of damages when removing glass cooktop. I removed the glass cooktop and inspected the switch and found it shorted. I removed and replaced the switch and tested. Unit is operating as designed Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS
Near Bluffton, TX 78607
Cliff
Job Details: 09/07/2021
Arrived on site to diagnose a refrigerator that has rust on doors and freezer door not attached on right side. Reset door in mounting All is working properly at this time. No leaks were found at time of service.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Lakeway, TX 78734
Robert
Job Details: 09/07/2021
Arrived on job for complaints of not draining properly. Found debris in pump and a broken sensor. Removed debris in pump and ordered Sensor. ; ordrng 1 WPW10705575 (sensor)
We serviced a
WHIRLPOOL WASHER
Model LXR7244JQ1
Near San Marcos, TX 78666
Andrew
Job Details: 09/07/2021
"Arrived on site to test unit for water leak, tested unit, found hot water hose not tightened enough, tightened hose, ran diagnostics, unit working as designed, advised customer to replace hoses if issue persist as hose gaskets were worn, no leaks detected. job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305EBS00
Near Austin, TX 78722
Luis
Job Details: 09/07/2021
"Arrived on site for cooling complaint. Compressor and fans running temperature reading 35? in freezer section,no frost formation on bottom section of evaporator diagnosed unit will need a compressor and evaporator. ; ordrng 1 W11256565 (Evaporator) and 1 W10507884 (Compressor) and 1 Wpw10143759 (Drier uv) and 1 W11506635 (Access valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near New Braunfels, TX 78130
Noah D
Job Details: 09/07/2021
"Arrived on site to inspect unit for not allowing water through dispenser, upon inspection found the unit was clogged at some point in water tubing, changed both valves and tested, no change found, ordering resiviour and turned down temps. Customer will monitor. Office to reschedule ; ordrng 1 W10413160 (Resivioir)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Temple, TX 76502
Jonathan
Job Details: 09/07/2021
"Arrived on site for refrigerator lights not working. Inspected unit and work area. Found FC door handle loose. Traced DC voltage and found back left module failed. SRemoved failed module and installed new. Tightened FC door handle. Tested light and door operation. All tested good, no water leaks detected during service. Paid in full on check #5750"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Waco, TX 76712
Jonathan
Job Details: 09/07/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced door hinges and tested the unit. The unit began to work at the time. Call complete.
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Temple, TX 76502
Jonathan
Job Details: 09/07/2021
Arrived on site for dryer door felt torn and give error code F3-E2. Inspected unit and work area. Performed diagnostics mode and verified error code F3-E2 shorted opened moisture sensor. Tested sensor in diagnostics mode and found sensor did not respond. Gained access to sensor and measured resistance at harness and found failed harness. Will need to replace harness and door felt. Found no ETA available on felt. Informed customer on back order part. Office to schedule return when ETA is available.; ordrng 1 W11243078 (SEAL) and 1 WPW10298258 (harns-wire)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Buda, TX 78610
Kevin
Job Details: 09/07/2021
"Arrived on site and replaced bracket from previous visit, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Temple, TX 76502
Wesley
Job Details: 09/07/2021
Arrived onsite and corrected original hinges to repair door alignment issue. All checks good. Unit is now operating as designed.