Service History 107

We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Austin, TX 78734
Robert
Job Details: 05/26/2021
Arrived on job to replace previously diagnosed parts. After replacement test operation. All functions working properly.
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18PNZS0
Near Austin, TX 78733
Luis
Job Details: 05/26/2021
Arrived on site for thin ice. Found small slab of ice formed no leaks at reservoir tank and good water flow diagnosed a defective water sensor replaced water sensor ; used 1 WPW10485962 (Water sensor) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM704ESS0
Near The Hills, TX 78738
Robert
Job Details: 05/26/2021
Arrived on job for complaints of damage parts. Found the lower spray arm damaged. Replaced spray arm and test washer. No leaks detected at time of service
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Liberty Hill, TX 78642
Tommy
Job Details: 05/26/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced unit cam and belt. Proceeded to test unit found unit now operating as designed. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFD2561HES
Near Cedar Park, TX 78613
Justin
Job Details: 05/26/2021
"Arrived on site for a dispenser not dispensing water. Upon arrival the customer said the dispenser worked after service for a day or two, and then they heard a noise almost like something in the line and it stopped. They also stated that the dispenser has had a constant drip. I checked temps by the reservoir in the RC and found it at 30?F after being opened. I found the FC at 5?F. I gained access to the reservoir and found it frozen over again. I put the unit into diagnostics mode and found the damper running as designed. I then gained access to the thermistor and found it ohmd out at 6.5k which means it should be at 45?F, but it is at roughly 80?F. This indicates a bad thermistor. However, that should also mean it should be warming up and the issue they are having is temps to low. This indicates a bad control as well.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Georgetown, TX 78626
Jonathan
Job Details: 05/26/2021
"Arrived on site for refrigerator right RC gasket torn and FC gasket falling off at bottom. Inspected unit and work area. Found right gasket torn and FC gasket checked okay. Attempted to flip FC gasket and found not staying in place. Found new gasket was a plastic mode to help keep gasket in place. Removed failed RC gasket and installed new, adjusted to gasket with heat gun. Installed new FC gasket and tested FC door operation and found staying in place. Customer stated that RC shelf and pantry door are broken. All else tested good, no water leaks detected.; ordrng 1 PLEASESEESTICKYNOTE (PLEASE READ STICKY NOTE)"
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18PNZS0
Near Austin, TX 78756
Scott
Job Details: 05/26/2021
"Arrived on site for poor ice production. Ran diagnostics and found low water fill with and without filter in . Found valve failing . Ordering valve . . ; ordrng 1 W10881366 (VALVE )"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Round Rock, TX 78681
David
Job Details: 05/26/2021
"Arrived on site to follow up on leaking dishwasher with failed wash motor. Replaced sump and motor assembly. Leveled unit, found door rubbing on left and gap on top of unit. Ran unit after leveling and verified both arms are spinning, water level is proper, and unit is working as designed. Found paper on the drain trap, advised customer to make sure dishes are clean and no debris can enter. Leak was likely suds due to soap not getting properly circulated. Call complete, no water leaks found."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Pflugerville, TX 78660
Wesley
Job Details: 05/26/2021
Arrived onsite and found broken adjuster wheels. Also found customer wanted advice cleaning and maintenance. Advised extensively. Ordering adjusters to repair. ; ordrng 1 W10712395 (Adjuster)
We serviced a
WHIRLPOOL RANGE
Model RF367LXSY0
Near Georgetown, TX 78628
Tommy
Job Details: 05/26/2021
Arrived onsite for range top right cooktop not operating. Upon arrival found unit front right burner didnt have continuity through. Ordering burner.. Office to reschedule upon receiving.; ordrng 1 W10823692 (Element)
We serviced a
MAYTAG DRYER
Model MGDX655DW2
Near Austin, TX 78757
Scott
Job Details: 05/26/2021
"Arrived on site for gas smell when dryer only when dryer is used . Ran air flow and temp checks , both normal. All connections are good . Did smell slight gas smell. Valve is making lots of noise when activated . Recommend changing burner assembly.; ordrng 1 W10823508 (BURNER ASSY )"
We serviced a
WHIRLPOOL WASHER
Model CAE2743BQ0
Near Leander, TX 78641
David S
Job Details: 05/26/2021
"Arrived on site to diagnose washer diagnostic light coming on and now running. Upon arrival Put unit into diagnostics and found error code F7e1 for basket speed sensor fault. Accessed the tub and found that the gearcase is seized and wont spin properly, found unit needs a new cam and gearcase.
We serviced a
AMANA DISHWASHER
Model ADB1400AGB1
Near Manor, TX 78653
Matthew
Job Details: 05/26/2021
"Arrived onsite for failing dishwasher panel. Upon inspection found failed panel fasteners. Replaced fasteners, tested unit and unit is functioning properly. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Austin, TX 78750
David
Job Details: 05/26/2021
"Arrived on site to diagnose refrigerator fridge with cosmetic damage. On arrival customer showed me that the right door had a small ding in it. Customer had been doing a remodel and unit was stored in garage.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Austin, TX 78728
Scott
Job Details: 05/26/2021
Arrived on site to replaced heater sensor .. Repinned molex connection . Getting correct resistance at control. Ran both diagnostics tests and ran normal was for 10-15 mins . All checked normal no new error codes . No water leaks detected at time of service. Job complete .
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Jarrell, TX 76537
Kayman
Job Details: 05/26/2021
Arrived onsite for dryer with door seal damaged. Upon inspection I confirmed the complaint and found the door gasket torn and frayed in a spot at the bottom. I replaced the gasket with the provided adhesive I advised the customer to wait a couple of hours before using the dryer to allow the adhesive to cure. Job complete.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6LR5EM8
Near San Marcos, TX 78666
Noah D
Job Details: 05/26/2021
"Arrived on site to inspect unit for ice build up around icemaker, upon inspection found the door extremely unlevel and causing warm air leak, leveled door and checked for any other issues, all functions worked. No air leaks found. Complete"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, TX 78717
David
Job Details: 05/26/2021
"Arrived on site to diagnose washer that is not properly cleaning clothes. Ran codes and found errors F7E6 for Motor Fault, and F7E5 for shifter fault. Tested unit and could hear whine coming from motor when trying to agitate. Ordering motor, cap, shifter, cam. Added to cancellation list. ; ordrng 1 W11497303 (Motor) and 1 W11428524 (Capacitor)"
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Austin, TX 78738
Luis
Job Details: 05/26/2021
"Arrived on site for no cool. Found evaporator incased in ice,ran diagnostics bimetal reading closed,heater not powering on to defrost ice,removed evaporator cover found heater not powering on,removed harness to heater checked continuity on heater good,checked bimetal good. Found defective thermal fuse on neutral wire,voltage entering fuse but not exiting thermal fuse.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near Austin, TX 78741
Kevin
Job Details: 05/26/2021
"Arrived on site and inspected refrigerator and found freezer light is out and ceiling lights in fresh food is out, replaced freezer light and all others are now operating as well, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78748
Leonardo
Job Details: 05/26/2021
Arrived on site to test unit for unit not responding. Found touch pad not coming on and not responding. Ordering new console office to reschedule. ; ordrng 1 W11192369 (Console)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Hutto, TX 78634
Wesley
Job Details: 05/26/2021
Arrived onsite and diagnosed control failure.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Leander, TX 78641
David S
Job Details: 05/26/2021
"Arrived on site to diagnose no heat on dryer. Customer informed the unit works but doesnt heat. Showing power and 120 on line 1 and line 2 and finding proper voltage but between line 1 and 2 is not getting proper voltage. Problem at breaker or outlet itself, apartment will need an electrician to resolve the issue. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Austin, TX 78753
Matthew
Job Details: 05/26/2021
Arrived onsite for refrigerator ice maker not making ice. Upon arrival found ice bin full of ice. Dispenser is also working properly. Harvested and filled during visit. Temperature is good. Customer does use lots of ice and style of ice maker may not be keeping up with demand. Explained to customer the amount of ice it produces and the time it takes. Called tech line for assistance and documentation. SR#7730849539.Unit is functioning properly.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Austin, TX 78703
Jacob
Job Details: 05/26/2021
Arrived onsite for unit not putting in water. Tested unit. Unit was only putting in hot water. Checked the fill hoses coming in and they had good pressure. Changed out the water valve. Tested unit. Unit tested good. No leaks at this time. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Georgetown, TX 78628
Tommy
Job Details: 05/26/2021
"Arrived onsite for refrigerator frosting by rear evap. Upon arrival found unit had bad drain pan. ; ordrng 1 W11457241 (Drain pan)"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Leander, TX 78641
David S
Job Details: 05/26/2021
"Arrived on site to diagnose washer making loud noise during cycle, customer informed us it makes a screeching noise at high speeds. Accessed the unit from underneath and found gearcase oil, replaced the gearcase and belt and recalibrated the unit, put through service diagnostics and unit is operating as designed. Job complete"
We serviced a
JENN-AIR COOKTOP
Model JED8430BDB
Near Georgetown, TX 78628
Jonathan
Job Details: 05/26/2021
"Arrived on site for cooktop front left burner not working, downdraft rusted and front right vent with dark spot. Inspected unit and work area. Found dark spot on front right burner normal. Found downdraft vent discontinued and front right switch failed. Cus also requested to replace grease filter. Gained access to switch, removed failed and installed new. Assembled unit and tested operation. All tested good.
We serviced a
WHIRLPOOL DRYER
Model WED8000DW1
Near Florence, TX 76527
Kayman
Job Details: 05/26/2021
Arrived onsite for dryer no power.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Leander, TX 78641
David S
Job Details: 05/26/2021
"Arrived on site to diagnose refrigerator not making ice, found that the ice maker was leaking, we replaced the ice maker, found the fill tube pushed too far back and readjusted the fill tube. Steamed out all of the ice behind the evap cover. Unit is operating as designed. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Leander, TX 78641
David S
Job Details: 05/26/2021
"Arrived on site to diagnose refrigerator not making ice, found that the ice maker was leaking, we replaced the ice maker, found the fill tube pushed too far back and readjusted the fill tube. Steamed out all of the ice behind the evap cover. Unit is operating as designed. Job complete."
We serviced a
KITCHENAID RANGE
Model KVUC606JSS1
Near Leander, TX 78641
David
Job Details: 05/26/2021
"Arrived site to diagnose vent hood with air escaping from corners. Ran unit and verified air blowing out from under the cabinets.removed vent cover and found that vent hood was not sealed to the floor of the cabinet. Used foil tape to seal floor of cabinet to vent hood, and reseal vent. Tested unit and verified its not blowing out under the cabinet, but I feel a lot of back pressure thats causing the vent to bulge. Advised customer to have builder go look at the vents. Vent dpes not look deep / seem to allow good flow for a strong unit. Call complete, all is working as designed."
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BB0
Near Georgetown, TX 78633
Jonathan
Job Details: 05/26/2021
Arrived on site for oven not starting. Performed diagnostics and tested operation. Found oven ignited. Measured amp draw to igniter and found correct amps. Tested unit with the door open and closed. Tested of it a total of five times and every time it ignited. All tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS00
Near Georgetown, TX 78633
Jonathan
Job Details: 05/26/2021
"Arrived on site for RC not cooling and not producing ice in top ice maker. Inspected unit and work area. Found RC evaporator frozen. Found serial number out of service pointer. Per diagnostics mode and checked software version and found at 600. Called Whirlpool tech support and spoke with Rich, he stated service pointer W11033419D will need to be followed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78738
Robert
Job Details: 05/26/2021
Arrived on job for complaints of water in tub. Found the RO system sharing drain allowing water to flow back to dishwasher. Instructed customer to have RO company remov the share drain system.
We serviced a
IKEA VENTHOOD
Model IHW7302YS0
Near Austin, TX 78722
Jacob
Job Details: 05/26/2021
"Arrived onsite for unit making noise during use and the unit won?t work on medium and or high settings. Turned on the fan. Heard noise. Was able to shake some of it out and found pieces of sheet rock some how falling out of the fan causing the noise. Looked at the control for the higher speeds and found that the medium and high speeds are not working, only low. Let customer know that the control switch needs to be replaced.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW01
Near Round Rock, TX 78665
Jimmy J.
Job Details: 05/26/2021
Arrived on site for Leaking from Behind - Chest and Upright Freezer. Removed rear cardboard cover and found return tube sweating causing water to drip onto freezer bottom panel. Removed evaporator cover to inspect evaporator coils and frost pattern looked great. Reached out to tech support and confirmed the water forming from the return tube was normal due to the freezer being in the outdoor area of their garage. Sweating and frost is also normal which is the cause of the pooling water. Recommended customer keep an eye on this area and place a towel down from time to time to keep water from forming pool on the garage floor. No repair required. Job completed.
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS2
Near Lakeway, TX 78738
Robert
Job Details: 05/26/2021
"Arrived on job for complaints of spark sound and burn smell. Ran test cycle and has a short on hi side . Will need magnetron, capacitor and diode to be replaced.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78757
Scott
Job Details: 05/26/2021
"Arrived on site for poor washer performance . Found wash motor not working . Ordering sump and motor also control,will also need rack stops and spray arm screw . No water leaks detected at time of service. Call to set return ; ordrng 1 W10165274 (SCREW ) and 1 W11085683 (SUMP AND MOTOR ) and 2 WPW10508950s"
We serviced a
JENN-AIR RANGE
Model JGRP436WP02
Near Austin, TX 78704
Jacob
Job Details: 05/26/2021
"Arrived onsite for unit not displaying. Looked at the display and unit was not displaying but was receiving commands when touching the screen. Parts are covered. ; ordrng 1 WPW10464535 (cntrl-elec)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS576FIDM00
Near Kingsland, TX 78639
Cliff
Job Details: 05/26/2021
Arrived on site to replace compressor for refrigerator. Replaced compressor and filter drier. Pulled vacuum on unit and charged it with manufacturers recommended amount of refrigerant. All is working properly at this time and no leaks were found at time of service.
We serviced a
KITCHENAID OVEN
Model KOSE500ESS05
Near Johnson City, TX 78636
Brandon
Job Details: 05/26/2021
"Arrived on site for customer complaint of door glass broken, found multiple glass layers broken, ordering glass, badge, and hinges. ; ordrng 1 W11354870 (Door) and 1 W10518672 (Badge) and 1 W11383648 (Window pack) and 2 W10639067 (Hinge)s"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Austin, TX 78738
Robert
Job Details: 05/26/2021
Arrived on job to replace previously diagnosed parts. After replacement of console found the outlet will need to be replaced test dishwasher with extension cord and different outlet.
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 05/26/2021
Arrived on site to diagnose a washer that is shaking during spin. Found upper springs not set in mounting. Reset springs and replaced shocks. All is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0AS05
Near Round Rock, TX 78665
Jimmy J.
Job Details: 05/26/2021
Arrived on site for Double Oven won't unlock Cust is aware of trip/parts/labor costs. Pulled oven and removed thermal fuse and used jumper. Oven came back on when powered back up. Powered oven down. Installed new thermal fuse. Ran temps in both ovens and they are heating as designed. Job completed.
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS5
Near Lago Vista, TX 78645
Justin
Job Details: 05/26/2021
"Arrived on site to install previously diagnosed parts. Installed the control and door. I then gained access to the inside of the unit and ohmd out the fuse, mag, transformer, all thermostats, and heating element. All tested good. I then tested the unit with a cup of water for a minute four times. The unit continued to heat. Unit is working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Pflugerville, TX 78660
Wesley
Job Details: 05/26/2021
Arrived onsite and found e 2 error icemaker. Replaced the icemaker and repaired lighting issue with truck stock.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Cedar Park, TX 78613
David
Job Details: 05/26/2021
Arrived on site to diagnose refrigerator with stuck ice bucket. On arrival tried to remove bucket and found it stuck. Was able to wedge the button and get enough lift to remove bucket. Replaced bucket with new. All is now working as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Bastrop, TX 78602
Matthew
Job Details: 05/26/2021
Arrived onsite for potential gas leak. On arrival gas supply was turned off. Turned supply on and filled unit with gas to test. Tested all five top burners and bake burner. Could not duplicate issue or detect any leaks at this time. Customer will monitor. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Georgetown, TX 78626
Jonathan
Job Details: 05/26/2021
"Arrived on site for refrigerator not producing ice. Inspected unit and work area. Found fill tube frozen. Thawed fill tube and jumped power switch to ice maker. Performed diagnostics mode and cycled ice maker. Found calcium buildup and causing it to freeze fill tube. Cleared calcium buildup and ran fill cycle. All tested good, no water leaks detected."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Leander, TX 78641
David S
Job Details: 05/26/2021
"Arrived on site to diagnose dishwasher not heating, upon arrival we found the unit not responding to any commands from the UI, tested power from the outlet and found no power, gained access to the breaker for the unit and found it to tripped, customer informed us that it happens all the time and we informed her it is an arc breaker and gets weaker every time after it trips and needed replacing otherwise it will continue to happen. We checked the connection to the heating element and found it to be good. Put unit though diagnostics cycle and found it to be good, element is heating good. Informed customer of running hot water before starting cycle. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9979SKZ0
Near Cedar Park, TX 78613
Justin
Job Details: 05/26/2021
"Arrived on site to install previously diagnosed parts. I installed the new control, wax motor, and drain pump. I then put the unit into diagnostics mode and ran a test cycle. The unit ran through as designed and drained at the end. No leaks observed at the time of service. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Austin, TX 78741
Kevin
Job Details: 05/26/2021
"Arrived on site and inspected washer and found F0E4 spin limited by water temperature, F3E2 inlet water temperature fault, F8E6 water hazard. Confirmed hot and cold are hooked up properly. Washer will complete all functions in manual diagnostics and also calibration 52 and automatic test 51. Found water is constantly dripping slowly into washer. Inspected valve and found some debris in the hot water fitting. took one picture. Showed issue to homeowner and replaced water valve assembly, explained to homeowner that whatever debris is needs to be corrected.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB2
Near Jarrell, TX 76537
Kayman
Job Details: 05/26/2021
Arrived onsite for range with switch or burner clicking. Upon inspection I found the RF knob would make a crackling noise on certain settings. I verified voltage at the terminal block then I accessed the rear of the switch and found a small burn out or shortage within the switch. I replaced the switch and tested the unit. The unit is working s designed job complete.
We serviced a
WHIRLPOOL DRYER
Model WED86HEBW0
Near Georgetown, TX 78628
Tommy
Job Details: 05/26/2021
Arrived onsite for dryer making high pitched squeal. Upon arrival found unit seal was starting to slide out of position as well as control metal panel. Adjusted panel and seal. Could not get error to repeat.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS4
Near Leander, TX 78641
Tommy
Job Details: 05/26/2021
Arrived onsite for light being stuck on. Upon arrival found unit control miscommunicating and housing burnt out. Ordering housing and control. Office to reschedule upon receiving.; ordrng 1 W10892389 (Control) and 1 W10210871 (Lamp base)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Temple, TX 76502
Lou
Job Details: 05/26/2021
"Arrived on site to inspect washer not spinning. Upon further inspection, I placed the unit in diagnostics and tested. Unit failed to spin and when it agitated, the entire basket turned. I tilted the unit back and found the actuator not hooked to the cam and not shifting properly. I removed and replaced the actuator per service pointer #W11531483 and calibrated the unit. Placed in diagnostics and retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Andice, TX 78628
Tommy
Job Details: 05/26/2021
Arrived onsite for previously diagnosed parts. Replaced unit panel and tested. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Whitney, TX 76692
Jonathan
Job Details: 05/26/2021
Arrived on site for a refrigerator that?s not cooling. Inspected unit and work area. Because modifies the unit does cool but the freezer does not get below 27?F. Found evaporator fan not running. Removed evaporator cover and tested voltage going to the evaporator motor. Found 120 V going to the evaporator motor but the motor not running. Replaced evaporator motor and tested unit. Unit began working as designed. Call complete.
We serviced a
KITCHENAID COMPACTOR
Model KTTS505ESS0
Near New Braunfels, TX 78132
Noah D
Job Details: 05/26/2021
"Arrived on site to inspect unit for not compacting correctly. Upon inspection found the bin bent outward due to overstuffing. The welds on both sides had popped, ordering basket and autho due to repeat issue. ; ordrng 1 AUTHO (AUTHO ) and 1 WPW10451276 (container)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Granite Shoals, TX 78654
Cliff
Job Details: 05/26/2021
Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost failure in rc and replaced ui. Homeowner will need to thaw unit for 24hrs before cooling will work properly. No leaks were found at time of service.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW0
Near New Braunfels, TX 78130
Noah D
Job Details: 05/26/2021
"Arrived on site to inspect unit for not heating correctly, upon inspection found the unit main wires burnt up, rewired unit and all functions returned. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near New Braunfels, TX 78130
Noah D
Job Details: 05/26/2021
"Arrived on site to Inspect unit for not dispensing water, upon inspection found the units water line kinked and causing issue, dekinked and all functions worked. Cleared ice from Icemaker tube. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300EBS01
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 05/26/2021
Arrived on site to diagnose a refrigerator that stopped cooling. All is working properly and no failures were found. Advised homeowner on findings and that without being able to duplicate an issue an accurate diagnosis is not possible. No leaks were found at time of service.
We serviced a
GE RANGE
Model JGB700SEJ1SS
Near Bastrop, TX 78602
Matthew
Job Details: 05/26/2021
Arrived onsite for range bake/convection bake not functioning. Upon arrival started bake function and unit started. Started convection bake function and unit was functioning properly. Allowed unit to heat to 350 degrees and cycle. Could not duplicate issue. Unit is functioning properly. Job complete
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Austin, TX 78721
Jacob
Job Details: 05/26/2021
"Arrived onsite for unit not going into spin mode. Put unit in diagnostics and got, F0E2 over suds F7E7 motor unable to reach target speed F7E1 basket speed fault. Erased error codes. Unplugged unit for a min, and re plugged unit back in. Put unit in automatic diagnostics and unit started working. No leaks at this time. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Jonestown, TX 78645
Justin
Job Details: 05/26/2021
Arrived on site for a dishwasher with visibly broken parts. Upon further inspection I found the upper track was broken and the middle rack adjust broken. Ordering both. Office to reschedule. ; ordrng 1 W11545795 (LH Adjuster) and 1 W11268101 (RH Adjuster) and 1 W11094449 (LH Upper Track) and 1 W11256437 (RH Upper Adjuster)
We serviced a
KITCHENAID COMPACTOR
Model KUCS02FRSS1
Near Georgetown, TX 78628
Jonathan
Job Details: 05/26/2021
Arrived on site for garbage compactor not operating and foot pedal hanging down. Inspected unit and work area. Tested operation and found unit working. Removed pedal and inspected. Reinstalled pedal and tested operation. All tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Blanco, TX 78606
Brandon
Job Details: 05/26/2021
"Arrived on site for customer complaint of noise issue, found unit tested good at time of service. Found out that customer had noticed air leak coming from fresh food door gasket, she cleaned out refrigerator and stretched out he gasket, this seems to have fixed the air leak, no abnormal noises at time of service, freezer temperature 0 degrees, fresh food temperature 37-40 degrees.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS01
Near New Braunfels, TX 78130
Noah D
Job Details: 05/26/2021
"Arrived on site to inspect unit for not turning on light manually but the light worked when door was open. Checked for error codes and found none, restored factory settings and all functions returned. Instructed customer on how to reset unit. Complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS02
Near Austin, TX 78737
Brandon
Job Details: 05/26/2021
"Arrived on site for customer complaint of freezer not cooling and RC right side gasket torn. I found freezer door wasnt sealing against mullion, I adjusted tracks, that tested good. Also found failed right side door gasket, I formed and replaced gasket, unit tested good."
We serviced a
GE REFRIGERATOR
Model GSE25HSHBHSS
Near Georgetown, TX 78628
Jonathan
Job Details: 05/26/2021
"Arrived on site to install previous diagnosed part. Removed failed overload and installed new. Powered unit on and measured amp draw to compressor. Found at .7 amps, within range. Cleaned condenser and leveled unit. Checked all other operations. All tested good, no water leaks detected."
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW04
Near Kyle, TX 78640
Andrew
Job Details: 05/26/2021
"Arrived on site to replace compressor and filter drier from previous diagnosis. Replaced compressor and drier, system held vacuum for 20mins. Charged system to specs. Powered unit and pressures tested good. Unit started cooling as designed. No leaks in SS were found. Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Leander, TX 78641
Tommy
Job Details: 05/26/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced unit UI and tested. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/26/2021
"Arrived on site for customer complaint of unit not cooling, found defrost issue, I put unit into diagnostic mode and tested all thermistors, defrost sensor, and defrost heater, all passed in diagnostic mode, found failed control, I replaced control, unit tested good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Briarcliff, TX 78669
Robert
Job Details: 05/26/2021
Arrived on job for complaints of clicking noise. For back plate moves use pad to correct movement. No leaks detected at time of service
We serviced a
GE DISHWASHER
Model GDF520PGJ2WW
Near Killeen, TX 76549
Tyler
Job Details: 05/26/2021
Arrived on site for dishwasher not turning on. Upon arrival found unit had 120 v but power cord wasnt properly mounted to terminal. After restoring power I ran a diagnostics test but found no errors. I did find unit functioning as designed until unit got to drain cycle. Found drain pump receiving proper voltage but pump was weak and not allowing proper draining. Informed sr about repairs and that unit will need better clamps because current ones cant be reused once removed. W ordrng 1 WD19X25187 (Drain pump) and 1 Cnote/research (Spoke with sr about new clamps needed for repairs that?s needs research of part number for better clamps)
We serviced a
WHIRLPOOL DRYER
Model LER4634JQ1
Near Temple, TX 76502
Lou
Job Details: 05/26/2021
"Arrived on site to inspect the dryer not heating. Upon further inspection, I found the door switch broken and will need to be replaced. I turned the unit on and found the element illuminating at the back left vent area. I tested airflow to the unit with my vent testing kit and it showed poor airflow. I disassembled the unit and found lint on the inside of the unit. Removed the back panel and tested the element and its operating as designed. I removed the lint chute and found it clogged with lint. Using my shop vac, I vacuumed the lint from the unit and removed and replaced the dryer repair kit (4392065) 2-rollers, tension pulley and belt and reassembled the unit. Retested and unit is operating as designed except for the door switch. I am ordering the switch and office to schedule return service. No lint observed at the end of service.; ordrng 1 WP3406105 (Door switch)"
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Austin, TX 78738
Robert
Job Details: 05/26/2021
Arrived on job for complaints of no power. Found the console failed.
We serviced a
MAYTAG DRYER
Model MEDC215EW0
Near Killeen, TX 76541
Tyler
Job Details: 05/26/2021
"Arrived on-site for dryer not turning on. Found that the power supply was giving 240v. Found timer also receiving proper power. PTS also working. Upon further inspection found white thermal fuse and high limit cutoff had both lost resistance and continuity. Heating element was not grounded out, was functioning correctly. Replaced thermal fuse and high limit cutoff(p# 279816 Tg stock). Reassembled unit and tested dryer. Found temps fluctuating between 120-180 degrees. Also found on arrival vent hose was not connected and venting out into garage. Venting going through home was blocked off with tape. Informed customer to get a dvc and have hose properly connected to wall to prevent further issues. Took photos of venting issue. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Round Rock, TX 78664
Wesley
Job Details: 05/26/2021
Arrived onsite and found unit dealing with some condensation on the dispenser lighting area around the ice chute. SR#7730550900 spoke with Andy at techline and determined unit is functioning as designed.
We serviced a
KENMORE REFRIGERATOR
Model 795.7902331
Near Austin, TX 78759
Scott
Job Details: 05/26/2021
"Arrived on site ,raised feet of unit and pulled out of hole . Placed towels surrounding fridge . Informed customer he may have to replace towels periodically.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 05/26/2021
"Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost failure in rc caused by communication failure between controls and sensors. Harness, ui, and control will need to be replaced to complete repairs. Office to get autho from warranty to repair unit. ; ordrng 1 W11387386 (Ui)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near New Braunfels, TX 78130
Noah D
Job Details: 05/26/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Austin, TX 78752
Jacob
Job Details: 05/26/2021
Arrived onsite to replace slide rails to the unit. Replaced rails. Tested the door. Door is shut and sealing properly. No issues at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW00
Near Whitney, TX 76692
Jonathan
Job Details: 05/26/2021
Arrived on site for refrigerator that?s not cooling. Inspected unit and work area. Found unit making a clicking sound but not turning on the compressor. Replace starting to bison capacitor and tested unit. Unit began working as designed. Call complete.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Georgetown, TX 78626
Jimmy J.
Job Details: 05/26/2021
"Arrived on site for ERROR F9E1 - NOT DRAINING. Ran drain by pressing cancel. I could hear water draining into the sink. Checked drain hose and hose didnt have a high loop. Placed in diagnostics and got F9E1 and F8E2. Cleared error codes and began a full diagnostics cycle. Dishwasher completed the diagnostics without issue. Inlet valve filling dishwasher as designed. No error codes came on. Re secured drain hose to water line to ensure it had a high loop. No leaks detected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5RHAXSS01
Near Temple, TX 76504
Lou
Job Details: 05/26/2021
"Arrived on site to inspect refrigerator not dispensing ice. Upon further inspection, I found the ice bin with a large block of ice inside. I removed the ice bin and tested the dispenser motor. Motor is operating as designed. I removed the ice from the bin and placed the bin back in its spot and retested the dispenser. Unit is operating as designed. I made recommendations for keeping the ice bin clean/dry of ice & water. Advised customer that the ice bin needs to be emptied approximately once per week to avoid the ice clumping inside the bin. Recommended letting the bin air dry before placing it back into the unit. No water leaks observed during service, job completed."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Temple, TX 76504
Lou
Job Details: 05/26/2021
"Arrived on site to inspect dryer not drying properly. Upon further inspection, I turned the unit on in Timed Dry mode and found the element does not come on in medium or high heat. I tested on Sensor Dry and got the same results. Checked the timer and found it not operating properly. Removed and replaced the timer and retested the unit and it is operating as designed on all functions. No lint observed during service, job completed."
We serviced a
WHIRLPOOL DRYER
Model WGD4985EW0
Near Del Valle, TX 78617
Jacob
Job Details: 05/26/2021
Arrived onsite to replace door switch. Replaced part. Tested unit. Unit tested good. No issues at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW2
Near Lago Vista, TX 78645
Justin
Job Details: 05/26/2021
"Arrived on site for a washing machine that was not getting water. Upon arrival the customer stated that the real issue was it would run continuously and never stop, but this issue was intermittent. I put the unit into diagnostics mode and found error codes F9E2 for Water Ring Detected, Pump Drive System Problem and F2E1 for stuck key. I cleared the error codes. I then ran a test cycle and found it running as designed. After the cycle all steps passed. I found all components running as designed. I filled and drained the unit several times and had no issue with the drain pump. I gained access to the pressure tube and found no kinds of holes. I blew threw the pressure tube and did not find any suds or debris build up. I found his drain hose properly installed. I found customer having proper soap usage. Upon further inspection I found a leak in his valve and housing however.
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, TX 78721
Jacob
Job Details: 05/26/2021
Arrived onsite to replace parts to the door. Replaced parts. Tested door to unit. Door tested good. No issues at this time. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HB
Near New Braunfels, TX 78130
Noah D
Job Details: 05/26/2021
"Arrived on site to inspect unit for not turning on lightbulb, upon inspection found the customer had broken lightbulb at base, removed base. Complete ;
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Austin, TX 78745
Kevin
Job Details: 05/26/2021
"Arrived on site and inspected refrigerator and found it is 80? in both sections, Inspected compressor and found it is hot to the touch and vibrating. Send pictures to CS a sealed system repair is needed. Customer also states that dispenser will not give water, there is no water filter on site to install to see if this is the issue. Recommended that homeowner get a new water filter to see if this is the reason for it not dispensing. Will also order Valve and filter housing which can be quoted for if replaced filter does not fix the issue. ; ordrng 1 W10865322 (Ff evap) and 1 W11024083 (Filter housing) and 1 W11194380 (Dual valve) and 1 W11025999 (Compressor) and 1 W11035643 (Frzr evap) and 1 W10865727 (3 way valve) and 1 W11109499 (Drier tube) and 1 WPSAV-4 (Stub) and 1 W11131873 (Orion board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/26/2021
"Arrived on site for customer complaint of freezer not freezing, found compressor and all fans running, found very little frost pattern on evaporator, found sealed system leak, ordering compressor, evaporator, filter drier, and coupler. ; ordrng 1 2188823 (Evaporator) and 1 W10879296 (Compressor) and 1 W10771114 (Filter drier) and 1 W11506635 (Coupler) and 1 Cnote (SS tech/office to reschedule) and 1 Cnote (2 hour job)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Clifton, TX 76634
Jonathan
Job Details: 05/26/2021
"Arrived on site for refrigerator that?s not cooling. Inspected unit and work area. The customer advised that the compressor does run and the unit does cool slightly. However, the unit freezer doesn?t get below 55?F and the refrigerator section barely calls at all. Confirmed customers complaint and found the compressor hot to touch and one line frozen at the evaporator capillary tube going to the first ring on the right hand side. None of the rest of the evaporator had any frost pattern on it. Spoke to PR and was advised the issue would have to be a sealed system issue. Ordered parts and office will need to contact the customer about a return date due to multiple PSP items. Service will need to be scheduled for four hours due to multiple sealed system components, lokring, and distance to call.; ordrng 1 LOKRING (LOKRING) and 1 R600KIT (R600 KIT) and 2 W10896710 (DRIER LOKRING FITTING )s and 1 W10913906 (coupler) and 1 W11107829 (DRIER) and 2 W11225184 (EVAPORATOR LOKRING FITTING )s and 1 W11262991 (DRIP TRAY) and 1 W11368877 (EVAPORATOR ) and 1 W11370574 (COMPRESSOR ) and 2 W11504419 (COMPRESSOR LOKRING FITTING)s and 1 W11504420 (COMPRESSOR LOKRING FITTING ) and 2 W11504448 (DRIER LOKRING FITTING )s and 1 W11504449 (EVAPORATOR LOKRING FITTING)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Round Rock, TX 78681
Kayman
Job Details: 05/26/2021
Arrived onsite to install previously diagnosed parts. I installed the heater and main control. I tested the unit and it is working as designed at this time. No leaks detected during time of service. Job complete.
We serviced a
FRIGIDAIRE RANGE
Model FEFLMC55FCC
Near Austin, TX 78729
Scott
Job Details: 05/26/2021
"Arrived on site for no control function. Getting correct voltage at outlet . Plugged unit back in , control gave a very loud buzz for a second but died . Replaced control and overlay . Unit preheated normally and all burners working . Job complete"
We serviced a
WHIRLPOOL RANGE
Model RF368LXPB1
Near Harker Heights, TX 76548
Tyler
Job Details: 05/26/2021
"Arrived on-site for oven sparking and broken pieces inside unit. Upon arrival inspected unit and found broil element was broken due to age/normal wear and tear. Oven sensor ohmed at 1.08 within specs on schematics. Replaced broil element, Reassembled unit, Tested oven, broil and bake both turn on and unit heats to temp. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF992FIFM00
Near Austin, TX 78747
Robert
Job Details: 05/25/2021
Arrived on job to replace cover in refrigerator. After replacement test operation. No leaks detected at time of service.