We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Salado, TX 76571
David Z
Job Details: 04/13/2022
"Arrived on site to diagnose dryer that isn't engaging or starting. When run in diagnostic could hear motor, but no basket action. Found belt snapped. Ordering belt and tensioner to resolve. Return visit set for 4/18 Monday. ; ordrng 1 661570V (Dryer Belt) and 1 W10837240 (Tensioner Assembly)"
We serviced a
KITCHENAID COOKTOP
Model KECD867XSS02
Near Austin, TX 78750
Justin
Job Details: 04/13/2022
Arrived on site to install previously diagnosed parts. We installed the element and switch. We tested the unit and found all burners now working as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Salado, TX 76571
David Z
Job Details: 04/13/2022
"Arrived on site to diagnose refrigerator leaking water when dispenser is used. Ran dispenser several times and found water dripping from the area around the front left of the door by the leveling foot. Ran dispenser with door open and found dripping is also coming from the elbow with the water line and wiring. Need to order new freezer door to resolve, leak is coming from inside the line in the door. Requesting 2 man job and 2 hours weighed call. Advised customer on 6-8 week lead time on door. ; ordrng 1 W10800793 (Freezer Door)"
We serviced a
MAGIC CHEF DISHWASHER
Model DU55CA-35
Near Austin, TX 78731
Scott
Job Details: 04/13/2022
"Arrived on site for dishwasher leaking and not drying properly. Found washer is leaking thru door , also drain pump is failing . Would need to change pump assembly and inner door and gasket . Due to age of unit and parts are no longer available. As well as other parts are in rough shape and sure to fail soon. Repairs are not recommended. Quick pics are available of damage ; ordrng 1 2720-0001 (Pump assembly) and 1 2450-0016 (Gasket) and 1 2800-0004 (Inner door)"
We serviced a
WHIRLPOOL MICROWAVE
Model JMC2427DS01
Near Austin, TX 78731
Scott
Job Details: 04/13/2022
"Arrived on site to replace ui control , found part scratched . Leaving new control on , reordering new ui . Talked to cs and pr . No monies collected today. please when replacing the new UI to mark it as defective . ; ordrng 1 W11232035 (Ui console)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV03
Near Johnson City, TX 78636
Brandon
Job Details: 04/13/2022
"Arrived on site for customer complaint of unit not making ice still, I replaced control and ice maker, unit cycled and filled with water, unit tested good."
We serviced a
FRIGIDAIRE FREEZER
Model FFFU21M1QWA
Near Georgetown, TX 78633
Jonathan S
Job Details: 04/13/2022
"Arrived on site for freezer having ice buildup on shelves. Inspected unit and work area. Found restriction in evaporator shelves. Gained access to compressor and measured amp draw and found low amps to compressor indicating leak in sealed system. Spoke with customer on failure and gave customer rounded estimate for repair, was X-X-X-X-X-X. X0X0X0X0X0 service fee plus X-X-X-X-X-X on credit card."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Georgetown, TX 78633
Jonathan S
Job Details: 04/13/2022
"Arrived on site for washer add garment light staying on when starting cycle. Inspected unit and work area. Performed diagnostics mode and checked fault codes and found none. Performed automatic test cycle and monitored operation. Found all components working as designed. Ran quick wash cycle and monitored for add gourmet light to turn off. Found light went off when ending wash cycle as designed. Spoke with customer on user care guide. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM2
Near Leander, TX 78641
Lou
Job Details: 04/13/2022
"Arrived on site to inspect dishwasher error codes. Upon further inspection, I found the display showing error code F2E2 and would not respond when trying to place it in diagnostics. I found a dry brown substance in the control UI panel (photo). I removed and replaced the control panel and tested the unit in diagnostics. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS0
Near Austin, TX 78734
Leonardo
Job Details: 04/13/2022
Arrived on site to replace sump and motor. Replaced sump and motor test unit and unit test good no leaks present job complete.
We serviced a
WHIRLPOOL RANGE
Model JJW2430DS01
Near Austin, TX 78734
Leonardo
Job Details: 04/13/2022
Arrived on site to test unit for unit not starting due to shorted keypad error. Found unit out side not connected to power. Advised customer I can order the new ui but unit will need to be put back in the cabinet to test when we come back. Ordering new ui office to reschedule ; ordrng 1 W11236887 (Ui Console)
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DSS1
Near Lakeway, TX 78734
Leonardo
Job Details: 04/13/2022
Arrived on site to test unit for unit making loud noise. Found noise coming from wash motor. Will need to replace sump and motor
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Austin, TX 78738
Leonardo
Job Details: 04/13/2022
Arrived on site to test unit for unit not coming on. Found switch turned off to the unit so unit not getting power. Turned switch on and unit came on job complete.
We serviced a
WHIRLPOOL RANGE
Model KDRS483VSS03
Near Bee Cave, TX 78738
Leonardo
Job Details: 04/13/2022
Arrived on site to test unit for left oven not working. Test unit and found unit giving F1E1 error replace appliance manager and board. Replaced board . test unit and unit pre heated to 350 job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ1
Near Austin, TX 78735
Leonardo
Job Details: 04/13/2022
Arrived on site to test unit for right front burner having white spots. Test unit and removed glass cooktop nothing at the bottom of the glass checked all burners and switches to diagnose and all test good. Advised customer that the spots on glass are not affecting the use of the unit and its been longer than 30 days for cosmetic. Front office will try to look for the receipt to make sure its been longer then 30 days.
We serviced a
GE MICROWAVE
Model JVM1870BF06
Near Austin, TX 78736
Leonardo
Job Details: 04/13/2022
Arrived on site to test unit for not heating and sparking. Test unit and found unit sparking due to metal exposed inside the unit. Cant guarantee work due to the paint inside the cavity. Unit is not repairable due to expose metal and to large for touch up paint.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Round Rock, TX 78665
Vincent
Job Details: 04/13/2022
"Arrived on site for refrigerator lights out and deli control not working. I did further inspection on the unit and found the harness on the deli drawer had 4 wires cut and causing lights and deli UI not to work, also suggested to replace the drawer slides. parts RH slide W11294512 LH slide W11294509 deli harnesses W11170612. No water leaks detected during service, job completed."
We serviced a
MAYTAG DRYER
Model MEDB755DW2
Near Manor, TX 78653
Joe Z
Job Details: 04/13/2022
Arrived onsite to install previously diagnosed parts. Replaced harness and sensor. Tested unit and unit operates as designed. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model JDTSS244GS0
Near Manor, TX 78653
Joe Z
Job Details: 04/13/2022
Arrived onsite for Dishwasher is leaking water from bottom of unit at the front. Upon arrival found water on floor leaking from front right. Found water leaking because of slow drain. Found drain hose blocked up. Cleared drain hose and test unit. Unit operates as designed. No more leaking detected at this time.job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Hutto, TX 78634
Cliff
Job Details: 04/13/2022
Arrived on site to diagnose a refrigerator that is not dispensing ice. Found auger motor thread stripped and replaced motor and impeller. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Hutto, TX 78634
Cliff
Job Details: 04/13/2022
Arrived on site to diagnose a dishwasher that has a loose handle. Found hanle mounting post screws loose inside of door. Tightened post screws and all is working properly at this time. No leaks were found at time of service.
We serviced a
GE WASHER
Model GTW468ASJ1WS
Near Pflugerville, TX 78660
Cliff
Job Details: 04/13/2022
Arrived on site to diagnose a washer that is not spinning. Found lock error saved in control as well as belt and motor pulley worn to failure point. All three parts will need to be replaced to complete repairs. Return date set for 4/19.Parts ; ordrng 1 Wh01x24180 (Belt) and 1 Wh03x32217 (Pulley)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW01
Near Lago Vista, TX 78645
Kimo
Job Details: 04/13/2022
Arrived onsite for refrigerator with ice maker not producing and leaking . Upon inspection I found the ice maker tray broken. Replace the IM and tested unit and found unit operating as designed.job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Austin, TX 78704
Wesley
Job Details: 04/13/2022
"Arrived onsite and found unit console unresponsive, traced power supply and bound block short. Repaired wiring. Also found supply shorted. Advised customer to have an electrician restore the power supply at which point the dishwasher should work normally. All checks good."
We serviced a
WHIRLPOOL FREEZER
Model WRS315SDHM05
Near Pflugerville, TX 78660
Cliff
Job Details: 04/13/2022
"Arrived on site to diagnose a refrigerator that occasionally trips the breaker. Tested unit and found all is functioning properly at this time. Advised customer on findings and that since unit is on a gfci circuit, intentionally ungrounded parts in the refrigerator can cause a weak gfci breaker to trip. Appliance manufacturers do not recommend that units are installed on protected circuits for this reason. Breaker will need to be replaced to correct issue."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Pflugerville, TX 78660
Cliff
Job Details: 04/13/2022
Arrived on site to replace previously ordered parts for dishwasher. Replaced upper and lower racks. All is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Austin, TX 78704
Wesley
Job Details: 04/13/2022
"Arrived onsite for the refrigerator ice maker not producing and found unit inlet valve harness not making good contact. Corrected. Also found water supply compromised, advised that once maintenance restores proper water supply, the refrigerator will produce ice again now that the valve function has been repaired, all checks good."
We serviced a
MAYTAG WASHER
Model MHN30PRAWW0
Near Austin, TX 78704
Wesley
Job Details: 04/13/2022
Arrived onsite and was advised washer number 1 also sometimes fills with water in standby. Customer asked for valves to be replaced. Went to repair and found cold water supply valve not shutting off at wall and repair unable to be completed. Advised management. Management will reschedule when supply plumbing has been resolved.
We serviced a
GE DISHWASHER
Model GDWF100R30BB
Near Lago Vista, TX 78645
Kimo
Job Details: 04/13/2022
Arrived onsite for dishwasher with standing water it tub. Upon inspection I found the disposal clogged I cleared it and tested unit and found unit operating as designed. No leaks.
We serviced a
WHIRLPOOL WASHER
Model MHN30PRAWW0
Near Austin, TX 78704
Wesley
Job Details: 04/13/2022
Arrived onsite and replaced the valves on washer 2 because of water filling into tub while not in use. Unit is now operating as designed.
We serviced a
JENN-AIR RANGE
Model JGRP436HL
Near Austin, TX 78736
Leonardo
Job Details: 04/13/2022
"Arrived on site to replaced igniter. Found igniter was disconnected, secured connection test unit and unit igniting but turning back off due to igniter not sensing flame. Replaced igniter and still same issue. Could not remove tubing from regulator. Will order new tubing and will need to replace tubing and dsi board and regulator. Will need 2 man 2 hours job ; ordrng 1 W11364214 (Tubing) and 1 W11356251 (Tubing) and 1 2man (2 man) and 1 2hour (2 hour)"
We serviced a
WHIRLPOOL WASHER
Model MVWB865GW0
Near Austin, TX 78734
Kevin
Job Details: 04/13/2022
"Arrived on site and inspected washer and found valve is leaking, after replacement washer is no longer leaking, job complete"
We serviced a
WHIRLPOOL WASHER
Model WFC7500VW2
Near Austin, TX 78704
Wesley
Job Details: 04/13/2022
Arrived onsite with TE and replaced main control per previous diagnosis. Unit display frozen and no other action taking place when selections are made. Unable to exit cycle or enter diagnostics. Ordering MCU to repair persisting control issues. 2MAN 2HOUR; ordrng 1 WPW10192965 (MCU)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Pflugerville, TX 78660
Cliff
Job Details: 04/13/2022
Arrived on site to diagnose a washer that is making unusual noise. Found main pulley broken and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Pflugerville, TX 78660
Cliff
Job Details: 04/13/2022
Arrived on site to replace previously ordered parts for refrigerator. Replaced ice container and all is working properly at this time. No leaks were found at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS02
Near Georgetown, TX 78633
Jonathan S
Job Details: 04/13/2022
"Arrived on site for refrigerator water filter change. Removed water filter and installed new that customer had on hand. Flushed water filter until water was clear. No other complaints with unit, no water leaks detected during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM02
Near Leander, TX 78641
Lou
Job Details: 04/13/2022
"Arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=62 degrees. Disassembled the FC section and checked the evaporator and found a ball of ice in the upper right corner. I advised maintenance of my findings. I am ordering the compressor, evaporator, access valve, UV dye drier, CNOTE-3 HOUR JOB. . No water leaks observed during service and office to schedule return service. ; ordrng 1 W10507884 (Compressor kit) and 1 W11459354 (Evaporator) and 1 Tj90sf8404 (Access valve) and 1 W10143759 (UV dye drier)"
We serviced a
WHIRLPOOL WASHER
Model WTW4800BQ1
Near Georgetown, TX 78633
Jonathan S
Job Details: 04/13/2022
"Arrived on site for washer making a different noise after replacing inlet valve. Inspected unit and work area. Performed diagnostics mode and activated inlet valve functions. Found customer referring to pressure buildup when inlet valve activates. Found sound normal, due to water pressure buildup. Informed Customer that hammer valves could be added to help reduce pressure but not necessary. Unit tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL RANGE
Model WCG55US0HS00
Near Leander, TX 78641
Lou
Job Details: 04/13/2022
"Arrived on site to inspect cooktop left burner issues. Upon further inspection, I tested the cooktop and the burners are operating as designed. I found the left grate is broken (photo). I am ordering the grate kit and customer will contact the office to schedule return service when they return from vacation. No gas leaks detected during service.; ordrng 1 W11214957 (Grate kit)"
We serviced a
LG WASHER
Model WM2650HWA
Near Round Rock, TX 78665
Vincent
Job Details: 04/13/2022
"Arrived on site to inspect washer not draining, et unit in diagnostics and pump was making loud noise and not draining. I then disassembled unit and found drain pump broken gear. proceeded with repairs and assembling unit back together. Tested unit and its now operating as designed. No water leaks detected during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Lago Vista, TX 78645
Kimo
Job Details: 04/13/2022
Arrived onsite for washer not filling with hot water. Upon inspection I found that the hot water valve will not open in diagnostics mode.
We serviced a
KENMORE REFRIGERATOR
Model 253.7044341
Near Lago Vista, TX 78645
Kimo
Job Details: 04/13/2022
"Arrived onsite for icemaker not making ice. Upon arrival I found door gasket torn and fill tube frozen. customer to install fill tube kit and door gasket. ; ordrng 1 241920106 (FILL TUBE KIT) and 1 5303918784 (AIR HANDLER HOUSING KIT, FDBM) and 1 ADX73550624 (GASKET ASSEMBLY,DOOR)"
We serviced a
GE REFRIGERATOR
Model ZISS480NXBSS
Near Lago Vista, TX 78645
Kimo
Job Details: 04/13/2022
Arrived onsite for refrigerator not cooling in both Sections.upon inspection I found. 120avc in to inverter and 5vdc out . Compressor pulling 00.60 amps compressor running. Which points to a sealed system issue. I advised customer that it looks like the repair that is needed may be covered under an extended manufacturer's warranty through GE and you'd recommend contacting GE directly to inquire further prior to us charging them for the full extent of the repair needed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADB3
Near Manor, TX 78653
Joe Z
Job Details: 04/13/2022
Arrived onsite for Not Draining - Water Remain at End of Cycle.upon arrival ran unit through diagnostics and found drain pump energizing and pumping but not draining. Noticed customer installed new disposal and did not remove knock out plug. Removed knock out plug and test unit. Unit now drains correctly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM03
Near Austin, TX 78753
Joe Z
Job Details: 04/13/2022
"Arrived onsite for NOT COOLING STARTED IN THE FREEZER NOW STARTING IN THE FRIDGE - NO ICE BUILD UP . Upon arrival temped unit got FC 54 degrees, RC 62 degrees. Inspected compressor and was running continuously. Got .65 ampsZero frost on evaporator but with ball of ice on top right corner. Unit will need sealed system repair. Need to order compressor, evaporator, u.v drier, and access valve. Need 2 hours for repair. Office to reschedule ; ordrng 1 W11126760 (Compressor) and 1 W10836706 (Evaporator) and 1 WPW10143759 (UV drier) and 1 W11506635 (Valve)"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Austin, TX 78753
Joe Z
Job Details: 04/13/2022
"Arrived onsite for washer is not coming on. Upon arrival washer is in garage. Used extension cord to test unit. Power button is not responding. Am able to get power button to operate during diagnostics mode, just not on normal use. Need to replace console. Replaced console and unit operates as designed. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Austin, TX 78728
Cliff
Job Details: 04/13/2022
"Arrived on site to replace previously ordered parts for refrigerator. Replaced 1 rc led module in lr position, and found all lights working. No other modules were needed. Also noted failed icemaker thermistor in diagnostics as unit hadn't produced ice since last repair. Replaced icemaker and all is working properly at this time. Due to previous airleak in fc icebox air return is frozen over preventing proper airflow to icebox. Homeowner will perform manual defrost of unit to correct this issue. No leaks were found at time of service."
We serviced a
WHIRLPOOL FREEZER
Model GAFZ30FDGB04
Near Austin, TX 78730
Luis
Job Details: 04/13/2022
"Arrived on site for door issues. Found some ice/frost particles on shelving,checked door seal good,found gaps between liner and cabinet added adhesive to liner gaps. Informed customer some ice or frost particles are common. ; used 1 Wp482338 (Adhesive) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2266AES
Near Austin, TX 78731
Luis
Job Details: 04/13/2022
"Arrived on site. Found icemaker double filling diagnosed a defective icemaker replaced icemaker assembly,ran icemaker through a harvest test passed icemaker filled with water.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Austin, TX 78757
Luis
Job Details: 04/13/2022
"Arrived on site. Diagnosed main control shutting itself off unit will need a new main control,part is on a factory back order with no eta
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Austin, TX 78757
Luis
Job Details: 04/13/2022
Arrived on site for freezing in fresh food section. Replaced defective diffuser assembly and side wall thermistor.
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Dripping Springs, TX 78620
Andrew
Job Details: 04/13/2022
"Arrived on site to test unit for tapping/knocking sound when in spin or agitate since last repair. Found unit completely unleveled causing tub to sit against right rear cabinet. Leveled unit and zip tied water lines way from cabinet as hoses were tapping on unit. Tested unit, unit is now working as designed. Ran with tub full of water to ensure no noise was present. No leaks detected. Job complete."
We serviced a
KITCHENAID FREEZER
Model KRMF706ESS01
Near Leander, TX 78641
David S
Job Details: 04/13/2022
Arrived on site for fridge and freezer lights being out. I installed the new led module and found the unit working as designed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Niederwald, TX 78640
Andrew
Job Details: 04/13/2022
"Arrived on site to replace control from previous diagnosis. Verified control was needed. Replaced control, tested unit, unit now working as designed. Job complete."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Austin, TX 78737
Brandon
Job Details: 04/12/2022
"Arrived on site for customer complaint of unit not powering on, found power getting to control, control not responding, found failed control, I replaced control, unit tested good, I calibrated unit as well."
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Austin, TX 78738
Brandon
Job Details: 04/12/2022
"Arrived on site for customer wanting the bellow replaced and unit not draining. I found clog in drain filter, and I replaced bellow, unit tested good. Also, the load in go wasnt working properly due to dispenser pump, but customer did not want to address that.
We serviced a
MAYTAG REFRIGERATOR
Model MFX2876DRM00
Near Seguin, TX 78155
Andrew
Job Details: 04/12/2022
"Arrived on site to replace previously diagnosed sealed system components. Verified sealed system was needed. Replaced compressor, access valve and filter drier. Charged system with nitrogen to find leak. Found RC evap was leaking. Replaced evap and charged system again to find any other potential leaks. Applied bubble solution to all possible leak points. System help nitrogen no leaks detected. Vacuumed system and charged to specs. Evaps forming ideal frost patterns.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near New Berlin, TX 78155
Andrew
Job Details: 04/12/2022
"Arrived on site to test unit for no ice production. Found ice maker not responding to diagnostics. Replaced ice maker, tested unit, unit now working as designed. Valve opened and filled properly. No leaks detected. Job complete."
We serviced a
AMANA FREEZER
Model ASI2575GRS08
Near Seguin, TX 78155
Andrew
Job Details: 04/12/2022
Arrived on site to replace control from previous diagnosis. Compressor running good and pulling .9amps. Condenser and evap motors working properly. Thermistors were in range. Unit was cool and temps were correct. Replaced control as a precautionary. No leaks detected. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WDF330PAHS4
Near Austin, TX 78744
Kevin
Job Details: 04/12/2022
"Arrived on site and found builder still had water turned off to dishwasher at source. After correcting this ran a diagnostic cycle and confirmed all functions are operating properly. No further repairs required at this time no water leaks from connections at time of service, job complete"
We serviced a
MAYTAG WASHER
Model MHW8630HC3
Near Austin, TX 78731
Kevin
Job Details: 04/12/2022
"Arrived on site and replaced dispenser drawer per service pointer W11481731. After replacement ran diagnostic cycle and confirm washing machine is operating normally, job complete"
We serviced a
MAYTAG DRYER
Model MEDC415EW1
Near Austin, TX 78759
Kevin
Job Details: 04/12/2022
"Arrived on site and found thermal fuse has failed , after replacement it is working properly. Found vent to the exterior is clogged/blocked and will need to be cleaned/cleared before dryers use again, job complete"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXSSA
Near Lakeway, TX 78734
Brandon
Job Details: 04/12/2022
"Arrived on site for customer complaint of unit leaking, I ran test cycle after adjusting the door gasket, unit tested good. Spoke with office, this is under a callback period"
We serviced a
KITCHENAID OVEN
Model KODE500ESS04
Near Briarcliff, TX 78669
Brandon
Job Details: 04/12/2022
"Arrived on site for customer complaint of screws loose in upper oven, I found screws backed out, I added bigger screws to secure broil element housing, unit tested good.
We serviced a
SAMSUNG DRYER
Model DVE50R5200W/A3
Near Austin, TX 78759
Kevin
Job Details: 04/12/2022
"Arrived on site and inspected dryer and found it is noisy while running. Disassemble dryer and found a handkerchief caught in the blower wheel. After removing handkerchief dryer is now running quietly
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78759
Kevin
Job Details: 04/12/2022
"Arrived on site and replaced heating element per service pointer W11540964, ran a diagnostics cycle after to confirm operation. No water leaks detected at time of service, job complete."
We serviced a
WHIRLPOOL COOKTOP
Model KGCC566RBL07
Near Austin, TX 78730
Kevin
Job Details: 04/12/2022
Arrived on site and replaced front left orifice holder recommended hi tech line to previous technician. This along with the previous parts replaced represents all the functional components for the left front burner. There is no further adjustment or replacement of parts available that could make a difference to the customers experience. If issue returns refer call back to whirlpool. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Austin, TX 78735
Kevin
Job Details: 04/12/2022
"Arrived on site and inspected dryer and found it is not eating, disassemble dryer and found harness on motor is not properly secured. After reconnecting it dryer is now eating properly, job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EBS1
Near Cedar Park, TX 78613
David S
Job Details: 04/12/2022
Arrived on site to install previous diagnose parts. I opened the harness and found the wrong harness in the box. I found the correct part ordered. I am ordering another harness. Office to reschedule when we have eta on the part.; ordrng 1 W10868082 (Harness)
We serviced a
KENMORE WASHER
Model 110.2613241
Near Cedar Park, TX 78613
David S
Job Details: 04/12/2022
Arrived on site washing machine leaking. I inspected the unit and work area. I ran a diagnostics cycle and found the inlet valve leaking. I installed the new water valve. I reassembled the unit and tested it. It is now working without any leaks.
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW0
Near Temple, TX 76502
David Z
Job Details: 04/12/2022
"Arrived on site to follow up on washer not progressing and running loads. Replaced gearcase, cam, belt and tested. Unit not shifting. Replaced shifter and retested. Verified all functions working as designed. Call complete."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX335HPS00
Near Spicewood, TX 78669
Brandon
Job Details: 04/12/2022
"Arrived on site for customer complaint of unit not making much ice, found recirculating pump failed, reservoir pump failed, and unit not draining properly. Ordering pumps, and instructed customer to have gravity drain inspected. Customer is going to contact builder to have drain inspected, I mentioned to him we could install a 1901a pump, ; ordrng 1 W11542868 (Reservoir drain pump)"
We serviced a
JENN-AIR DISHWASHER
Model JDPSS245LX0
Near Spicewood, TX 78669
Brandon
Job Details: 04/12/2022
"Arrived on site for customer complaint of unit leaking out of the vent when in use, found vent stuck open in wash cycle, I replaced vent, checked voltage to the vent during wash cycle, unit tested good. Called techline to document SR#7733407356"
We serviced a
WHIRLPOOL RANGE
Model JGRP536HL01
Near Spicewood, TX 78669
Brandon
Job Details: 04/12/2022
"Arrived on site for customer complaint of griddle not working and tripping breaker, found faulty switch and loose connection at griddle, I replaced switch and fixed connection issue, unit tested good."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GBS0
Near Cedar Park, TX 78613
David S
Job Details: 04/12/2022
Arrived on site for dishwasher having a burning smell. I inspected the unit and work area. I gained access to the control and wiring and found no signs of burning or shorts. I ran a diagnostics cycle and found the motor hard to start. I installed the heating element. I ran a diagnostics cycle and found it heating.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LVAXWQ
Near Kyle, TX 78640
Kevin
Job Details: 04/12/2022
"Arrived on site and replaced defrost controller and bimetal, refrigerator should now be defrosting properly, job complete collected remaining balance"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Andice, TX 78628
Cliff
Job Details: 04/12/2022
Arrived on site to diagnose a refrigerator that is not sealing properly. Found right side rc door gasket torn and it will need to be replaced to complete repairs. Return date set for 4/18.; ordrng 1 W10830274 (Gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Bertram, TX 78605
Cliff
Job Details: 04/12/2022
Arrived on site to diagnose a refrigerator that is leaking. Found icemaker fill line scratched where it goes into Geddes fitting. Removed damaged portion of line and reconnected it. Tested unit and found all is functioning properly at this time. No leaks were found after service was performed.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Burnet, TX 78611
Cliff
Job Details: 04/12/2022
Arrived on site to diagnose a microwave with a turntable motor not working. Found motor ohms out and control is faulty. Control will need to be replaced to complete repairs. Return date set for 4/19.; ordrng 1 W11325786 (Appliance manager microwave control)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Burnet, TX 78611
Cliff
Job Details: 04/12/2022
Arrived on site to replace previously ordered parts for washer. Replaced cap and motor and tested unit. Found all is working properly at this time.
We serviced a
JENN-AIR MICROWAVE
Model JMC2430DS00
Near Georgetown, TX 78633
Jonathan S
Job Details: 04/12/2022
"Arrived on site for built in microwave with intermittent error F2-E1 stuck key. Found keys responsive at time of service. Attempted to enter diagnostics mode and keys would respond but was not able to get to diagnostics menu. Would need to replace UI for error. ordrng 1 W11229663 (Ui)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Georgetown, TX 78633
Jonathan S
Job Details: 04/12/2022
"Arrived on site for refrigerator not producing ice. Inspected unit and work area. Found cubes in ice maker, found no signs of frozen fill tube. Cycled ice maker and found no response. Left door opened to ensure thermistor read above -4?. Measured voltage to ice maker and found present. Will need to replace ice maker. Found no ETA available on part. Office to schedule return when ETA is available. ; ordrng 1 W11455232 (Ice maker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Austin, TX 78724
Tyler L
Job Details: 04/12/2022
"Arrived on site for install of previously diagnosed parts. Installed new control and UI. plugged unit back in and power and cooling functions were restored. Tested air damper and it is working well. Good frost pattern developing on evaporator and fan working well. No other issues at this time, job complete."
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Georgetown, TX 78633
Jonathan S
Job Details: 04/12/2022
"Arrived on site for refrigerator not producing ice. Inspected unit and work area. Found ice maker dry. Gained access to fill tube heater and measured resistance, found opened. Per diagnostics mode and tested water dispenser then IM fill cycle. Found inlet valve activated and no water to ice maker. Will need to replace fill tube heater. Found no ETA available on part. Office to schedule return when ETA is available . ; O-emld tckt"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Georgetown, TX 78633
Jonathan S
Job Details: 04/12/2022
Arrived on site for oven combo microwave turn table not turning. Inspected unit and work area. Found turntable off in tools settings. Turned turn table on and tested microwave operation. Found working as designed. Spoke with customer on tools settings. Unit is operating as designed. Job completed.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Georgetown, TX 78633
Jonathan S
Job Details: 04/12/2022
Arrived on site to install previous diagnosed part. Removed failed UI and installed new. Assembled unit and set up time and date. Assisted customer connecting to WiFi. Tested heating operation. All tested good and UI was responding as designed. Job completed.
We serviced a
KITCHENAID OVEN
Model KODE300ESS00
Near Georgetown, TX 78633
Jonathan S
Job Details: 04/12/2022
Arrived on site to install previous diagnosed parts. Inspected unit and work area. Tested incoming voltage at control and found correct. Powered unit off and measured both bake and broil element and found within range. Called Whirlpool tech support and spoke Adrian. Tested all sensor and element again with incoming voltage. Found all correct. Removed failed power control and installed new. Removed upper door gasket and installed new. Assembled unit and tested heating operation . Found unit working as designed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Austin, TX 78724
Tyler L
Job Details: 04/12/2022
Arrived on site for install of previously diagnosed parts. Installed new fuse and tested. Unit immediately blew the fuse again. Upon further inspection found the new diode was installed wrong. Will need new fuse and prescreened parts. Ordering control as well. Office to reschedule.; ordrng 1 W10138793 (Fuse) and 1 W11552018 (Control)
We serviced a
GE REFRIGERATOR
Model GFD28GSLFSS
Near Austin, TX 78721
Tyler L
Job Details: 04/12/2022
"Arrived on site for complaints of FC light not turning off, and UI unresponsive. Found FC light staying on and UI showing no lights and not responding. Spoke to SW to help diagnose. Ran multiple voltage and resistance checks at the main board and the door board. Bypassed FC door switch and tested. Found FC door switch to be good.Will need new UI and RC left door switch. Office to reschedule.; ordrng 1 WR55X30486 (UI) and 2 Wr23x29161s"
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS2
Near Austin, TX 78721
Tyler L
Job Details: 04/12/2022
"Arrived on site for complaints of paint/finish wearing off. Found the finish on some of the burner heads were wearing off, took picture. Found the grates had similar spots where it was wearing off. Advised customer that this is a cosmetic repair and is not covered under warranty past 30 days.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Georgetown, TX 78633
Jonathan S
Job Details: 04/12/2022
"Arrived on site to install previous diagnosed parts. Customer stated that failure reoccured. He stated that unit will stop running and only the UI will light when failure occurs. Removed failed auger motor, shaft and ice chute. Installed new and tested dispenser operation. Removed failed ice door and installed new. Performed diagnostics mode and ran test 4 and found no response from 3 way valve. When removed from diagnostics mode unit continued to shift 3 way valve and go to damper control and continued to switch back and forth with nothing else running. Gained access to deli harness and held away from control to unit and found unit went in to normal cooling mode and light came back on. Will need to replace deli harness, UI, deli control, damper and UI. Will need authorization to continue with repair. Office to schedule return when ETA is available on parts. ; ordrng 1 W11170612 (Deli harness) and 1 WPW10769076 (Deli control) and 1 WPW10248595 (Damper control) and 1 W11106553 (Ui)"
We serviced a
WHIRLPOOL FREEZER
Model WZC3115DW01
Near Granger, TX 76530
Gerry C
Job Details: 04/12/2022
"Arrived to inspect no cool. I found the compressor only drawing 0.46 amps and upon startup, the high side warmed for about three minutes and then cooled to room temperature. The drier was cool to the touch and I suspect a failed compressor. Office to order compressor, dye drier and service port. Office to schedule return service for two hours. No water connections, chest freezer unit.; ordrng 1 WPW10507886 (Compressor) and 1 WPW10143759 (Dye drier) and 1 W10913906 (Serivce Port) and 1 2hourservice"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Taylor, TX 76574
Gerry C
Job Details: 04/12/2022
"Arrived for no cool. I found the factory tubing at the compressor high side had fractured and allowed refrigerant to escape and the system was in vacuum at my arrival. I corrected the issue by removing the affected area and re-brazing. I vacuumed to the pumps ultimate vacuum and then allowed it to set for 15 minutes. Holding vacuum, I charged with the mfg prescribed charge and tested. The unit cooled as designed and I found no evidence of leaks throughout the rest of the system, including both evaporators. No leaks observed during service."
We serviced a
WHIRLPOOL RANGE
Model WFE975H0HZ2
Near Taylor, TX 76574
Gerry C
Job Details: 04/12/2022
"Arrived to instal previously diagnosed and ordered part. I removed the faulty harness and installed the replacement. I verified correct wire routing and tested the unit, all burners and bake simultaneously. The unit worked as designs, operational test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Taylor, TX 76574
Gerry C
Job Details: 04/12/2022
"Arrived to inspect no cool. I found the unit barely cooling and there was frost on the capillary tube, just prior to the evaporator. Pressures denoted a restriction and I removed and replaced the dye drier, service port and compressor. I vacuumed the the vacuum pump ultimate vacuum and then allowed to sit for 15 minutes. Holding vacuum, I charged with the mfg prescribed refrigerant and tested. The unit cooled as designed and the capillary tube frosting was corrected. No leaks observed during service."
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Taylor, TX 76574
Gerry C
Job Details: 04/12/2022
Arrived to inspect leak. I found a tear in the lower part of the bellow. I removed and replaced the bellow and tested and the issue was corrected. No leaks of the water supply observed.
We serviced a
JENN-AIR OVEN
Model JJW2830WP02
Near Spicewood, TX 78669
Brandon
Job Details: 04/12/2022
"Arrived on site for customer complaint of double oven not working and giving error code, found blower motors not cooling properly, ordering blower motors. ; ordrng 1 WPW10273667 (Upper blower)"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW06
Near Marion, TX 78124
Andrey
Job Details: 04/12/2022
"Arrived on site to test unit for no cool, tested unit found evap fan running but evap completely frozen over, put unit into diagnostics heater is activating and defrosting, inspect unit for air leaks and found damage to cabinet around bottom hinge causing door to sag and door switch does not get engaged at all, closed door, pulled back gasket and the light is still on, called tech line and presented my findings, tech line stated that customer needs to call customer service to determine how they will proceed with this at this time job complete Sr#7733413069"
We serviced a
KITCHENAID COOKTOP
Model KICU569XBLQA
Near Seguin, TX 78155
Andrey
Job Details: 04/12/2022
"Arrived on site to test unit for not functioning correctly, unit is unresponsive to any diagnostics, cycled power no lights illuminated on display, removed top and found unit is receiving proper voltage, ordering module, module ss and UI, parts are out of stock and customer cant wait this long any more he will be calling Best Buy to see if he can get a new unit, Office to follow up with customer or Best Buy to see how to proceed; ordrng 1 WPW10396615 (User interface) and 1 W10857233 (Module) and 1 W10885135 (Module ss)"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Canyon Lake, TX 78130
Andrey
Job Details: 04/12/2022
"Arrived on site to replace previously diagnosed control, replaced control tested unit, unit running as designed, job complete"