"Arrived on site for washer not washing properly . Found slider collier out on position ,wash plate stripped out and oil on stator and coming up from shaft .

"Arrived onsite and found unit had shorted fuse. Uninstalled and disassembled to isolate issue and determined hi voltage circuit at fault. Tested and found shorted capacitor. Completed repair and tested. Unit is now operating as designed. Advised customer on repair. All checks good

"Arrived onsite for washer with error codes and not draining properly. Upon arrival inspected unit. Ran diagnostics and found stored error code 9/1, 4/0, 0/1, 5/2: also found small leak coming from door having caused base board damage on left side, took pic. Disassembled and inspected. Manually drained water. Found drain pump clogged. Removed debris and cleaned. Reassembled and tested. Unit is draining properly. Found that leak was caused by debris between door glass and seal. Cleaned for customer. Unit is now operating properly. No leaks present at this time. Job complete .

"Arrived onsite for ice machine not making ice. Upon arrival inspected unit. Found valve struggling to provide water to unit. Replaced valve and tested. Still, adequate water not supplied. Tested supply line and found insufficient water flow. Job complete"

"Arrived on site and inspected refrigerator and found water filter housing is leaking. After replacement new one is still leaking. Water filter is new. New housing is defective, customer will contact office if they wish to continue

"Arrived on site to test unit for low ice production. Found water barely pouring into water reservoir. Also found bin thermistor was disconnected. Secured connection and removed filter, water now filled properly. Advised customer new water filter is bad and needs replaced. No leaks detected. Job complete."

"Arrived on site to inspect refrigerator ice maker not making ice. Upon further inspection, the customer advised the unit Mae ice for a brief period of time since the previous repair. I tested temps in the FC=9 degrees and RC=39 degrees. When I tested the temps in the RC section, I found ice built up on the ice bin door gasket, ice built up at the back of the ice box and moisture running down the ice bin door. I removed the ice box and found ice on the top section of the adaptor and found no gasket on the back wall where the ice box meets the back wall (photos). I removed the deli drawer and found water in the bottom of the RC section and ice beginning to build up on the RC evaporator. Found the RC evap drip pan badly warped causing water from the evap,defrost to collect on the left side of the pan and eventually freezing up. I placed the unit in diagnostics and tested the fans and found the RC evap fan motor struggling to come on. Also found the UI digits fading and after cycling power to the unit, the deli control failed to come on. I advised the customer of the many repairs the unit needs and they advised that they would not put anymore money into the unit and would buy a new one. I advised my service manager (CS) of my findings. No repairs made at this time and no water leaks observed during service. Job completed."

Arrived on site to diagnose a refrigerator that was not cooling properly. Found fc door had not fully closed properly at some point causing ice buildup on evap. Unit is working properly at this time and no leaks were found at time of service.

"Arrived onsite to replace faulty compressor. Upon arrival inspected unit. Found unit plugged in and running. Opened doors and unit is cooling. Original complaint is not cooling in FF section. Compressor is running. Disassembled and aced evaporator compartment. Found good frost pattern. Took pics and sent to service management. Inspected ventilation and cleared styrofoam debris. Fridge section is cooling. If symptoms persist recommend returning with evaporator fan, control and thermistor. Job complete"

Arrived on site to install previously diagnose parts. Inspected unit and work area. Replaced the slider and gearcase and tested the unit. The unit began to work and operate as designed. Call complete.

Arrived on site to install new ice door to resolve ice melting in bucket. Replaced ice door assembly and tested. Verified proper seal on new door. Repair completed.

"Arrived on site to diagnose dishwasher that is having issues pulling out the top rack. Examined unit and found top rack hard to move. Found the right front wheel was stuck above the track, and had been since delivery. Right front wheel was never actually seated in the track from factory. Reinstalled upper rack and tested. Verified all working as designed. Repair completed."

Arrived on site for washer needing previously diagnosed control. Upon arrival reconfirmed issue and installed ACU. Reassembled and tested unit. Found no leaks and unit working as designed. Call complete

"Arrived on site for ice machine leaking. Upon arrival found unit uninstalled and sitting in middle of floor in vacant home. After inspection of all hoses and connectors I then installed unit and ran multiple tests. Found unit making ice and not leaking anywhere through bin, filter housing, valve hoses. Reassembled unit and insured it was installed correctly. Left unit in off mode upon completion since home hasnt been completed yet. No leaks during tests. Call complete"

4-3 and 7-1 stored in memory. I allowed the unit to go into test mode and it failed to run the circulation pump and voltage was present. I removed the sump and inspected and found the rotor had failed and cracked longitudinally causing the circulation pump to not operate. I removed and replaced the sump assembly and tested. All normal functions returned and the unit operated as designed. No leaks observed during service.

"MED4500MW0 Arrived to inspect heating issue. Prior to my arrival, the customer had found and removed a large amount of debris from the venting system and the units operation resumed nearly normal operation. I found the venting required further adjustment and after performing, the unit heated and cycled within expected temperatures. Operational test good."

"Arrived on site to diagnose washer that is making noise when running. On arrival, spoke with customer who advised me they have an extended warranty and this should be covered. Found wrong information entered in ticket. Customer needs to contact extended warranty to set up service. No work performed."

Arrived onsite for a refrigerator to possibly replace previous ordered parts. After removing the evaporator cover I found one of the connectors between the thermal fuse and defrost heater harness burned up. I replaced the defrost heater and now the unit will work as designed. Call complete.

Arrived onsite for a refrigerator with damaged doors. I replaced the doors and badge. Call complete.

"Arrived on site ,replaced blower motor. Ran preheat . All checked normal. Job complete"

"Arrived on site for fridge not making ice . Found bail arm not in IM properly . Reinstalled arm , ran harvest . Unit harvested and filled properly . No water leaks detected at time of service. Job complete ."

Arrived on site and inspected range and found handle has fallen off. Reassembled door and it will now open and close properly and handle is secure. Job complete

Arrived on site for refrigerator not cooling. On inspection found that the compressor was cool to the touch but was running. I asked the customer how long it has been plugged in. He said about 36 hours. The temp in the freezer was 80? and the RC was 82?. I put a starter dev on the compressor and a new control board in the unit. I plugged the unit back in and after 20 minutes the freezer was at 70? and the RC was at 78. Told the customer if the unit does not cool down all the way to 0? in the freezer to call the in the morning. I took pictures of the compressor and the drier just In case we have to go back out to do a compressor job. No water leaks detected during service.

"Arrived on site for oven with a error message. On inspection found the main screen on the oven had the error messages F9E0. The customer informed me that she had reset the breakers. I asked her to show me what breakers she had reset, we went out to the garage to the panel. I informed the customer the breaker for the oven was on the side of the house. I reset the breaker for 30 seconds and when I went back in side the oven was back at the Home Screen and the error was gone. I heated oven to 350? and the unit is operating as designed."

Arrived onsite for vent hood fan making noise. Replaced the fan and tested unit. The fan is operating as designed.

"Arrived on site for range, inspected unit and work area. Customers complaint was oven panel no sitting on correctly. Reinstalled it correctly. No leaks where observed during service."

"Arrived on site for refrigerator, inspected unit and work area. Gained access to remove old compressor and install new compressor. Braced new compressor and vacuumed the system for 15 min. After vacuuming the system I waited 15 to make sure system had no leaks and I did not lose any vacuum. I charged up the system with R134 5.25oz . Plugged unit in and advised CX to let cool for 24hrs. No leaks where observed during service. Job completed."

"Arrived on site for dishwasher, inspected unit and work area. Customers complaint was not spraying water. Entered diagnostics and found error code F4E3 bad wash motor. Gained access to remove old sump and motor and replaced it with new one. Tested unit and its now operating as designed. No leaks where observed during service. Job completed."

Arrived on site for control screen stuck. Upon arrival inspected unit and found UI is not responding. Power cycled the unit to reset controls. Restored power and test unit. UI panel is now responding. Found customer has not connected to wifi. Customer is have connection issues. Advised customer to contact WiFi team. Preheated oven to 350. Unit is operating as designed . Job complete

Arrived onsite to replace faulty latch. Replaced latch and tested. Unit is locking and unlocking properly. Job complete

"Arrived on site to test unit for slow drain, tested unit found unit draining properly, removed drain pump to inspect chopper blades and found it cracked replaced pump, power cord on back of unit was loose that could been contributing to the slow drain issue, secured connection and tested unit is running as designed, no leaks detected job complete"

"Arrived on site to install previously diagnosed and ordered parts. Due to the evaporator defrost element and thermistor failures, I removed and replaced the defrost element, thermistor, UI and the hv control and tested. Unit is cooling/operating as designed and the defrost element is heating properly. No water leaks observed during service, job completed. I recommended the customer allow the unit to cool for 24-48 hours before placing items back inside."

Arrived on site to diagnose a washer that is not turning on. Found control shorted and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

Arrived on site to diagnose a refrigerator that is freezing fc door shut. Found door gasket warped and reshaped it using applied heat. Tested unit and all is working properly at this time.

Arrived on site to test unit for aqua clean no evaporating the water. Showed customer on owners manual that most of the water would be left there. Job complete.

"I called Whirlpool Techline and spoke to Rich SR# 7735719319. He advised that there was no way to tell what exactly happened. He did advise that if the ice got stuck one time on the cutting grid, on the next icemaking cycle the water would have slowed across that ice sheet and melted all the ice in the ice bin. He advised that this can happen due to calcium buildup on the evaporator plate and the cutting grid. He asked the customer to clean the evaporator plate with a green scrubby brush. He advised to go ahead and replace the cutting grid due to calcium build up but to make no further repairs at this time. Replaced the cutting grid and the unit is working as designed. Call complete."

"Arrived on site for a range that has two higher burners and is changing temperature on the customer. Verified the flame issue and was able to turn down the valves at the valve stems. The customer advised that she lost temperature when baking bread. She pulled out two loaves of bread out of the oven and when she went to start a different cycle, the units went from being at 350? to being at 170? F. I did explain to the customer that when she is opening her oven in for a decent amount of time, she will lose temperature inside of her oven. Did explain this is normal operation as all the heat is escaping out of the oven. The customer also stated that one time the unit change time on her. She said that she adjusted the time back and it is not done it again but I was just curious if that was causing any kind of issue. I did explain to the customer that this can happen during power surges or if theres a glitch in the control. I told her that sometimes power cycling the unit can help get rid of any glitches the control has. Ran through diagnostics and did not find any stored error codes. Tested all functions of the machine and the unit is working as designed. Call complete."

Arrived on site for no cool. Found unit not powering on diagnosed a defective main control replaced main control powered unit on compressor and fans powered on.

"Arrived on site. Found a defective right side fresh food door gasket,replaced defective gasket remolded door seal checked door seal good."

Arrived onsite and replaced the capacitor which was shorting after heating up during spin and causing in effective spinning. Unit is now operating as designed. All checks good.

Arrived onsite and repaired unit by removing compressor and drier. Prepping and installing a new compressor and dye drier. Verifying solders complete and unblocked. Vacuumed system for 18 minutes and vacuum held. Charged system with 5oz of R134a. Reinstalled unit and verified function and water features. Unit is now cooling. Advised customer on observing unit and establishing function before loading with perishables. All checks good. Unit is now operating as designed.

Arrived onsite for upper inner freezer drawer sticking following previous repair. Thawed upper rail and lubricated. Advised customer on previous repair and use and care principles. Restored normal working order. All checks good. No charge. Related to previous repair.

Arrived on site for frost build up and no ice. Adjusted shelf and drawers checked door seal good. Ran diagnostics icemaker passed harvest ran fill test no water removed filter ran fill test passed advised customer to replace filter.

"Arrived on site. Found defective hinge wire cover on fresh food side,removed fresh food door replaced cover assembly reinstalled fresh food door checked door operation good."

"Arrived on site for no ice. Found power led blinking diagnosed a defective bin thermistor,replaced bin thermistor ran diagnostics all test passed ran normal cycle unit working as designed. ; used 1 Wpw10511923 (Bin thermistor) from stock"

"Arrived on site for no water or ice. Found frozen water tank due to air leaking out between fan scroll and air tower,defrosted tank and fill tube,added sealer to gaps between fan scroll and air tower ran diagnostics tested icemaker fill passed tested water dispenser passed."

Arrived on site to test unit for butting getting stuck. Saw customer push the buttons to far in making buttons stuck. Showed customer hot to use the vent job complete.

Arrived on site to test unit for unit not getting to temp. Found customer using an oven thermometer. Turned unit on to 350 and unit got to 377 and the thermometer was still at 3000. Advised customer not to use an oven thermometer job complete.

Arrived on site to test unit for big oven not heating correctly. Test unit and found flame spreader upside down shorting the igniter. Secured the flame spreader correctly test unit and unit test good job complete

"Arrived on site to test unit for not washing properly, tested unit found failed capacitor and shift actuator not shifting, just clicking, replaced capacitor and actuator and tested, unit is now running as designed, no leaks detected job complete"

"Arrived on site to test unit for not cooling, tested unit found motor ceased up and evaporated completely frozen over, defrosted thermistor and found it cracked, replaced thermistor, harness, evaporator motor and control, powered unit on, unit is running properly, advised customer to leave unit unplugged for 24-48 hours to allow it to fully defrost, and then will be ready to be used, job complete"

Arrived on site and replaced previously diagnosed damper control. Unit now working as designed. No leaks detected. Job complete.

"Arrived on site for grinding noise. Upon arrival, ran diagnostics and there are no saved error codes. Ram automatic cycle to test unit. All components operate correctly. Ran a cycle with clothes and intermittently getting a rubbing noise only on agitation. Removed wash plate for inspection and is good. Replaced cam W10721967, test unit and now operating correctly. No leaks present at this time. Job complete"

Arrived on site for oven shuts off. Upon arrival test unit. Element energizes and begins to heat. During preheat th oven shuts off. Need to replace control. Replaced control W11594224. Test unit by preheating to 350. Unit preheated and began heat cycling. Unit is operating as designed. Job complete

"Arrived on site to test unit for loose handle. Updated work order with proper m/s. Tightened door screws, unit working as designed. No leaks detected. Job complete."

"Arrived on site for Not Spinning or Wet Clothes at the End of the Cycle . Upon arrival , ran diagnostics and there are no saved error codes. Test unit and will not agitate or spin. Inspected bottom components and found capacitor is leaking. Test capacitor and is out of capacitance. Need to replace capacitor. Replaced capacitor W11513248. Test unit by running a drain and spin cycle and unit now operates as designed. No leaks present at this time. Job complete"

"Arrived on site for THE WASHER IS MAKING WEIRD NOISES AND WILL NOT COMPLETE A CYCLE . Upon arrival, customer stated that also unit is shaking and banging during spin cycle. Ran diagnostics and found error codes F8-E1 long fill, and F0-E5 off balance load. Found debris blocking cold valve from letting water enter correctly. Cleared debris and test fill and now getting good water flow from valve. Also test suspension and is shot. Need to replace suspension. Replaced suspension and found basket is spinning out of balance. Need to replace gearcase . Got autho to replace suspension and gearcase . Replaced gearcase. Calibrated unit . Unit now operates as designed. No leaks present at this time. Job complete"

"Arrived on site for range not heating correctly in oven. Upon arrival I tested oven at 350 for 30 minutes and found the following high/low swings: 376, 307, 350, 311, 360, 315, 360. Found unit Averaging between 340-345 when set at 350. Found unit is heating as designed with no leaks or failures. Call complete"

"WRT112CZJZ00 Arrived to inspect no cool. I found the unit would not cool and testing pressures revealed the low side at 20 of vacuum and 51 psi in the high. Vacuuming revealed the unit would not sustain deep vacuum, reaching 290 microns and then slowly climbing to 700 within 15 minutes. I could not find any sources of leaks and pressurized the system. There were bubbles that formed only when the system was pressurized, at the entry point for the capillary tube and return, in the liner at the evaporator. I contacted the manufacturer, SR# 7735878202 and advised of my findings. The MFG tech submitted the unit for PEX review. No water connections to unit."

MHW5630HC2 Arrived to inspect washer leaking. I discussed the issue with the customer and they have discovered water under the front of the machine intermittently. Service test mode had F0E2 stored and I cleared for testing. The unit passed service test mode and I found the door bellow did not have good contact with the door at the 11 oclock position. I removed and replaced the bellow and noted a positive seal. Retesting of the machine showed no more leaking from the door. Drain safety strap added. No leaks observed after repair.

Arrived on site for dishwasher needing previously diagnosed sump asm. Upon arrival reconfirmed issue and installed motor/sump asm. Upon reassembling unit I then tested and found no leaks and noise no longer present. Call complete

"Arrived on site to inspect dryer error codes. Upon further inspection, I found the customer was using the unit and it was drying some towels. I checked to make sure it was heating up and it was. I monitored the unit for approximately 25-30 minutes and it operated as designed. I checked the lint trap inside the unit and at the bottom of the unit. Cleaned the lint from the trap at the bottom. Ic old not get the unit to duplicate the error. Made recommendations for use and care, as well as, with the washer as the washer could be the reason the dryer is failing. No water or lint observed at the end of service, job completed."

"Arrived onsite for washer stopping in mid cycle. On inspection found the agitator bolt was stripped from previous tech. I had to break the part off. Removed and installed gear case, actuator,cam,hub nut,agitator coupler,bolts. Calibrated the unit and ran it in diagnostics mode. The unit passed diagnostics and no water leaks detected during service."

"Arrived on site for a washer that is not starting the wash cycle. Upon running the unit in test mode I found that the motor would not run. Upon further inspection I found that the connection to the cap was not secure, I corrected this and tested unit several times and found that the unit is now operating as designed. Job complete"

"Arrived on site to install previously diagnosed. Installed new freezer harness, new Orion board, defrost heater and door gasket. Leaks where observed during service from defrosting the refrigerator. Job completed."

Arrived on site to diagnose a washer with long cycle times. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and best cycles and options for best performance. No leaks were found at time of service.

Arrived on site for lid strike broken . Found strike broken . Replaced strike . Ran diagnostics wash cycle. All checked normal. No water leaks detected at time of service . Job complete

Arrived onsite for oven not heating. Upon arrival inspected unit. Found faulty igniter. Replaced ignitor. Tested unit at 350 and unit is functioning properly. Job complete

Arrived onsite for refrigerator freezer door not closing properly. Upon arrival inspected unit. Contacted tech line for assistance due to multiple trip. Spoke with Adrian- SR#7735872394. Recommended gear adjustment. Disassembled and inspected gear. Found right gear fractured. Replaced gears. Tested unit and door is closing properly. Invited customer to test and customer is satisfied with outcome. Job complete

Arrived on site to diagnose a refrigerator that is over cooling in the rc. Found rc thermistor wiring connection loose at control preventing proper communication between thermistor and control. Rewired unit properly and all is working properly at this time. No leaks were found at time of service.

"Arrived on site and inspected dishwasher and found harness to inlet valve is not connected properly, after resetting it confirm water pressure is good. Job complete"

Arrived on site for refrigerator not cooling/turning on. Upon arrival confirmed issue and found u it had lights and power but wasnt cooling. Found unit had gotten stuck in demo mode. After extensive searching I was able to locate and find needing - and water button would activate unit back into cooling mode. Found unit working as designed and informed customer to give unit 24 hrs to stabilize temps.

Arrived on site to replace lp kit. ReplaceLp kit and found left front burner taking for ever to if Ignite after replacing the orifices. Will order new burner head and burner cap. Office to reschedule ; ordrng 2 W11319683 (Burner head)s and 1 W11319224 (Burner caps)

"Arrived on site to diagnose dishwasher that is not starting loads and blinking clean light. Examined unit and found error caused by flood switch. I checked the flood switch and found one of the wires was pulled out from the plastic connector on the wiring harness side. I tried to reseat the wire, but connector is molded and I could not get the wire to stay. Ordering new main harness to replace. Office to schedule when part arrives. ; ordrng 1 W11662108 (Wiring Harness)"

"Arrived on site to follow up on dishwasher leaking water when in use. Customer showed me bowls almost full of water. Removed the door and found thick trails coming off the vent, causing the leak. Ordering new vent and seal. ordrng 1 WPW10469574 (Vent) and 1 WPW10195032 (Deflector)"

Arrived on site for dishwasher not allowing any door tension and causing door to fall to quickly. Upon arrival confirmed issue and found right side door hinge spring broke off along with plastic mounting pieces. Rescheduled customer for to replace W11573702 to complete repairs

"Arrived on site for microwave/walloven making a loud humming noise. Upon arrival confirmed issue and noise during microwave wave use. Upon further testing found noise coming from blower fan, mag, and inverter. Customer wasnt aware of appointment and didnt have the time for repairs to be made while on site

Arrived on site to test unit for load-n-go constantly over filling. Recommend replacing both hot and cold valves for weeping. Also recommend replacing leaking dispenser assembly and bellow. Needing autho for parts replacement and office to reschedule. ; ordrng 1 W11316255 (Valve) and 1 W11316256 (Cold valve) and 1 W11524105 (Dispenser assembly) and 1 W11314648 (Bellow)

Arrived on site to test unit for error f27(overflow conditions). Cleared code and completed diagnostics with no issues. Found excessive soap build up. Found improper wash cycles being ran. Advised on how to run proper clean cycles. Recommend replacing control for acting erratic. Office to reschedule. ; ordrng 1 W11475814 (Control)

"Arrived on site for range still tripping breaker . Ran voltage at block ,both legs at 126v . No grounds found in wire harness . Element is showing proper resistance . Turned oven on . Getting 250v at element then unit trips breaker in about a min . Will need to call tech line . Tech line is in training . Too late to call tech . Will need to add tomorrow. ; O-emld tckt"

KFGC558JSS01 Arrived to inspect burner and flame issue. I found the unit had been converted prior and the orifices wee incorrectly installed. The installer had discarded the orifice card do they will need to be reordered. The unit will likely require regulator adjustment as well. Office to schedule GCO and with SO# 371543. No gas leaks detected during service. ; ordrng 1 W11502161 (LP Conversion Kit)

"Arrived on site for wont start OPERATIONS-WASH CYCLE NOT WORKING PROPERLY . Upon arrival, there is standing water in tub. Ran diagnostics and got F9-E1 long drain, F7-E7 motor unable to reach rpm. Removed console to gain access to control. Found control not sending voltage to drain pump on call for drain. Need to replace control. Replaced control and test unit. Drain pump is not receiving voltage on call for drain. Test drain pump and has correct resistance at the pump, but am not getting resistance at the control. Need to replace harness. Ordering harness and drain pump. Also want to return with another control .Office to reschedule ; ordrng 1 W11569161 (Harness) and 1 W11396717 (Drain pump) and 1 W11481108 (Control)"

"Arrived on site to inspect dryer not working. Upon further inspection, I attempted to place the unit in diagnostics and the control panel failed to respond. I removed the top panel and found the diagnostics LED on the main control flashing. I tested the control panel harness and it was good. I removed the front panel and inspected/tested the thermal fuse and element and found the fuse good, but the element is bad. The center metal plate of the element is badly warped and cracked. Also found a large amount of lint built up inside the unit (photo). I found the vent tube at the back of the unit had a square adaptor to it and where the adaptor meets the vent tube, its badly crushed and not allowing for good airflow. I advised the customer of my findings. I am ordering the control panel and dryer repair kit (4-rollers, tension pulley and belt) and will return with all prescreened parts. Upon return service, returning tech needs to replace the element, control panel and repair kit and clean the unit. ; ordrng 1 W11583883 (Control panel) and 1 4392067 (Dryer repair kit)"

Arrived on site to diagnose a dishwasher that is not cycling. Found circ pump locked up and it will need to be replaced to complete repairs. Office to set return appointment.; O-emld tckt

"Arrived on site to inspect ice machine not making ice. Upon further inspection, I found the unit with power and the tub empty. I turned the unit on and placed it in diagnostics and tested. I found the reservoir drain pump not operating. I tested the unit in a normal ice making cycle and once the valve would turn off, the entire unit would lose power. I pulled the unit out of the cabinet and found a water leak at the drain (photo). Also found the dr hose had been customized and was badly kinked at the external drain pump (photos). Once I had the unit pulled out, it began to operate as designed minus the reservoir drain pump. I found the leak in the drain, just before the P trap, was leaking onto and around the junction box at the back of the unit (photos). I recommended, to the builder, that the drain hose be replaced with the original drain hose and I am ordering the recirculating pump and reservoir drain pump. Unit was left turned on and operating. Builder was made aware of the water leaks and was to get the issue repaired. I scheduled return service for 03/15/23 at which time the reservoir drain pump and recirculating pump will be replaced. Builder will have the drain hose replaced.; ordrng 1 W11542868 (Reservoir drain pump) and 1 W11542867 (Recirculating pump) and 1 W11572053 (Drain hose)"

Arrived onsite for a refrigerator with a broken water line. I found the line between the valve and ice maker broken and it is installed with a soda line clamp. The line and clamp will need to be replaced. Ordering W10861184 camp and W10823511 fill tube. Office to RS.; ordrng 1 W10823511 (Fill tube) and 1 W10861184 (Clamp)

Arrived onsite for stacked unit in closet with loud fill. Determined one of the valves to have very loud frap and chatter. Ordering both valves and verified possible repair for 2MAN. Will require one tech to be moderately slender to access rear from side. Office to reschedule. ; O-emld tckt

"Arrived on site for not cooling. Upon arrival found unit hot in both boxes. Test compressor, clicks on and buzzes for a few seconds and turns off. While on the compressor pulls 9 amps. Need to order sealed system. This is a R600 unit. Need to order 2hrs. Nitrogen, r600 kit, compressor, UI drier, and access valve. Office to reschedule ; ordrng 1 W11574734 (Compressor) and 1 Nitrogen (Nitrogen) and 1 R600kit (R600 kit) and 1 WPW10143759 (UV drier) and 1 W11506635 (Access valve)"

"Arrived on site to diagnose microwave oven combo losing power. On arrival spoke with customer who advised me that the unit will sometimes reset itself / recycle. Unit acts similar to update restarts. Checked error codes and also found F6E0, UI lost communication. Ordering new console to resolve, software housed in console. Office to schedule when part arrives. ; ordrng 1 W11297728 (Console)"

"Arrived on site for refrigerator not allowing 3 glide shelves to operate correctly. Upon arrival confirmed issue and found shelves metal rails wrapped and gripping to tightly to glass. Will need office to reschedule once availability of all 3 shelves is known. Customer also stated crisper drawer was missing divider bar but after speaking with SR apart part availability, found that customer would need to call whirlpool directly to get access to part needed due to not having an availabile number to look up part with. ; ordrng 3 W11358363 (Glide shelves)s and 1 WP542638 (Grease)"

Arrived onsite to install previously diagnosed parts. Upon arrival I installed the new belt and felt using adhesive. And tested the unit in time dry and found unit operating as designed. Job complete.; ordrng 1 WP8557891 (BURNER-GAS)

"Arrived on site for vent hood fan making noise. On inspection found shipping material still in the fan. Removed the shipping material and tested unit. The unit is still making the noise, the fan may have been damaged due to the packing material that was left in the fan.ordering a fan W11035826; ordrng 1 W11035826 (Blower fan)"

"Arrived on site to diagnose a washer that is not cycling properly. Found control not advancing cycle and just clicking prior to washing. The motor, shifter, water, and latch all check good. Control will need to be replaced to complete repairs and return date set for 3/8.; ordrng 1 W11513246 (Control)"

"Arrived on site to replaced rear valve . Customer also mentioned since previous visit fridge stopped dispensing water as well. Ordering filter head , heater and valve . No water leaks at time of service . Return 3/10 ; ordrng 1 W11194380 (Valve) and 1 W11024084 (Heater) and 1 W11024083 (Filter head)"

Arrived on site for fridge leaking . Found a lot of condensation around ice maker . Door mullion is not function properly allowing door to gap and causing condensation around icemaker and bucket . . Ordering mullion . No other water leaks detected at time of service . Call to set return ; ordrng 1 W10698199 (Mullion)

WFG320M0BS3 Arrived to inspect no light in oven. I found the bulb tested open. I tested the outlet and the correct voltage was present. No gas leaks detected during service.

"Arrived on site for a washer, inspected unit and work area. Customers complaint was washer not draining or spinning properly. Ran a diagnostics and found everything working as designed with no error codes. While in diagnostics unit had to much suds due to excessive detergent usage. I advised customer to use less detergent. Unit is operating as designed. No leaks where observed during service.

"Arrived on site. Found drain tube not fully secured to liner added sealer to gaps,replaced defective fan motor and blade powered unit on compressor and fan powered on.

"Arrived on site to install previous ordered parts. Replaced bake element, base, and control. Test unit by preheating oven to 350.. unit did not reach temperature found unit not getting 240. Found bad plug outlet. Wiggling the cord into outlet then gets 240. Unit is operating as designed. Job complete"

"Arrived onsite for a dryer that will not turn on sometimes. Upon testing I found that could not duplicate the issue. Upon further inspection I found that the connections at the control and the ui were all good. The unit did have poor air flow, unit is operating as designed at this time