Service History 107 - Appliance Express

We serviced a

KITCHENAID ICE MACHINE

Model KUID308HPS00

Near Spicewood, TX 78669

Luis

Job Details: 12/21/2022

"Arrived on site found no refrigerant in system and failed compressor,removed unit from enclosure found water damaged traced leak to water line source,turned off water supply. Replaced the compressor,evaporator and filter drier vacuumed system down unit kept vacuum recharged system to manufacture spec,ran diagnostics checked frost formation and pressure good. Reassembled unit tightened water line source turned on water small leak informed customer will need to replace water line"

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS20

Near Kyle, TX 78640

Kevin

Job Details: 12/21/2022

"Arrived on site and replaced control panel diagnosed on previous visit, job complete"

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFW0

Near Marion, TX 78124

Kevin

Job Details: 12/21/2022

"Arrived on site and found door is locked and control panel is not responding, set washer into a diagnostic cycle and door unlocked and found saved error code F8E3. Ran a diagnostic cycle and it completed properly. Send washer back to normal cycle and found someone has accidentally set the default to eight hours soak time. Showed customer issue and how to correct it if it accidentally gets changed again. All other cycles are set for a normal time. No further repair is required at this time, job complete"

We serviced a

WHIRLPOOL OVEN

Model WFE535S0LS0

Near Seguin, TX 78155

Kevin

Job Details: 12/21/2022

"Arrived on site and found homeowner is experiencing extended baking times. Replaced temperature sensor and showed customer how to make find adjustment with calibration if needed. No further repair is required at this time, job complete"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Seguin, TX 78155

Kevin

Job Details: 12/21/2022

"Arrived on site and inspected oven and found door is missing several screws on the bottom. Left hand hinge receiver is also missing a screw. After replacing them took a short video of door working properly and sent it to KB/service management, job complete"

We serviced a

MAYTAG DRYER

Model MGD6230HW0

Near Manchaca, TX 78652

Scott

Job Details: 12/21/2022

Arrived on site for burning smell and error code . Ran error codes and got 2-1 . Ran temp and air flow test with meter . Both test tested positive for air flow restriction. Found burned smell was due to large build up so pet hair . Cleaned interior of dryer and informed maintenance dept to have vents cleaned to exterior. No other issues found . Called safety reported findings . Same ref # . Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM06

Near Austin, TX 78744

Matthew

Job Details: 12/21/2022

Arrived onsite for doors rusting. Upon arrival inspected unit. Found both doors have rust spots across the surfaces. Replaced both fridge and freezer door. Unit is functioning properly. Job complete

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ06

Near Canyon Lake, TX 78130

Kevin

Job Details: 12/21/2022

"Arrived on site and inspected microwave and found no power showing on display. Inspected microwave and found fuse has failed during a storm. After replacing fuse microwave is heating and working properly, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FBS03

Near Austin, TX 78726

David S

Job Details: 12/21/2022

Arrived on site to install previous diagnose parts. I replaced the ice maker and the RH door gasket. The unit is now working as designed. Job complete.

We serviced a

WHIRLPOOL WARMING DRAWER

Model KEWS105BPA00

Near Marble Falls, TX 78654

Gerry C

Job Details: 12/21/2022

"KEWS105BPA00 Arrived to inspect drawer issue. I found the drawer would hang up, especially when closing. I removed and replaced both slides and tested. Operational test good."

We serviced a

MAYTAG DRYER

Model MED7230HW0

Near Killeen, TX 76542

Tyler

Job Details: 12/21/2022

Arrived on site for dryer not heating. Upon arrival confirmed issue. Found stable power supply. Found all thermistors and stats working as designed. Found element coil broken. Replaced element and found dryer heating as designed. Call complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Harker Heights, TX 76548

Tyler

Job Details: 12/21/2022

"Arrived on site for refrigerator for refrigerator needing previously diagnosed sealed system repair. Upon arrival reconfirmed issue then installed new compressor, drier, and access valve. Pulled vac, recharged system with 56g of r600, and found no leaks within system. Inform3d customer to give unit 24 hrs to stabilize temps and an additional 48 hrs to fill ice bucket up call complete"

We serviced a

WHIRLPOOL DRYER

Model WED7120HW2

Near Pflugerville, TX 78660

Cliff

Job Details: 12/21/2022

Arrived on site to diagnose a dryer that is not heating. Found unit only recieving 120v from outlet. Customer will need an electrician to correct issue.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Leander, TX 78645

Kimo

Job Details: 12/21/2022

Arrived onsite to install previously diagnosed pats and clean the condenser coils. Upon arrival I installed the new fan motor & harness. And cleaned the coils off outside. The reinstalled the unit and found unit opening as designed. Job complete.

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Round Rock, TX 78681

Vincent

Job Details: 12/21/2022

"Arrived on site for dryer, inspected unit in work area. Customers complaint was in not heating. Tested voltage and found no voltage of 240 to unit. Advise customer to get an electrician to inspect plug. Unit should operate as designed. Job completed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Robinson, TX 76706

Jonathan M

Job Details: 12/21/2022

Arrived on site for dishwasher that is not drying dishes. Inspected unit and work area. Did confirm the customers complaint and ran the unit through diagnostics. Did not find any stored air codes. I did notice that the customer is not using rinse aid. Around the unit through an auto test in the unit ran as designed and including heating at the end of the cycle. I did advise the customer that their issue with the unit is due to the energy efficiency standards set by the government and that they will need to use rinse aid with their dishwasher cycles to get their best dry. The unit is working as designed. Call complete.

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Austin, TX 78757

Vincent

Job Details: 12/21/2022

"Arrived on site for dryer, inspect the unit and work area. Customers complain was making loud noises. Inspected and found all the wheels getting stuck. Use my shop vac to clean out all the lint build up and replaced all wheels and belt. Unit is now operating as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ00

Near Bastrop, TX 78602

Joe Z

Job Details: 12/21/2022

Arrived onsite for Icemaker not operating. Upon arrival inspected unit and found ice container full of ice. Tested dispenser and is operating correctly. Customers son said the icemaker was just off. Unit harvested ice while testing. Unit is operating as designed. No leaks present at this time. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Marble Falls, TX 78654

Gerry C

Job Details: 12/21/2022

WTW5010LW0 Arrived to inspect no operation. Service test mode had F9E1 stored in memory. I found the connector for the drain pump had been dislodged and may have occurred during delivery of the machine. I corrected the issue and the unit drained the remaining water out. I tested within service test mode ns all functions returned to normal operation. No leaks observed during service.

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRS08

Near Canyon Lake, TX 78133

Andrew

Job Details: 12/21/2022

Arrived on site to test unit for not cooling properly. Found evap completely frosted over. Removed frost and found heating element connection popped out of molex connection. Secured connection and wrapped with foil tape to prevent from popping out of place again. Also filled in gaps around cabinet and linear with silicone. No leaks detected. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Canyon Lake, TX 78133

Andrew

Job Details: 12/21/2022

Arrived on site for clicking noise. Was able to mimic noise concern and verified noise coming from damper. Damper is opening and closing as designed. Advised customer units will make unusual noises and is part of normal operation. No leaks detected. Job complete.

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Canyon Lake, TX 78133

Andrew

Job Details: 12/21/2022

"Arrived on site to test unit for acting erratic. Found unit is in a commercial environment(Canyon Vet Resort). Unit is needing a control, UI, latch, gearcase, suspension, slider, clutch, rotor, stator, drain pump and valve assembly. Spoke with Techline and was transferred to trade team. Was advised unit would not be covered as issue is caused by use exceeding normal residential use. Provided customer with SR#. SR#7735324623"

We serviced a

KITCHENAID MICROWAVE

Model KMBS104ESS03

Near Austin, TX 78738

Leonardo

Job Details: 12/21/2022

Arrived on site to resolve control board and switches and magnetron. Replaced all parts test unit and unit heating correctly job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM704KPS0

Near Austin, TX 78738

Leonardo

Job Details: 12/21/2022

Arrived on site to replace sump and motor. Replaced sump and motor test unit and unit test good no leaks present at this time. Job complete.

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS02

Near Austin, TX 78737

Leonardo

Job Details: 12/21/2022

Arrived on site to replace console. Replaced console test unit and unit test good job complete.

We serviced a

WHIRLPOOL OVEN

Model WGG745S0FS02

Near Dripping Springs, TX 78620

Leonardo

Job Details: 12/21/2022

Arrived on site to test unit for upper oven not working. Test unit and found bad glow igniter. Replaced ed igniter test unit and unit heating correctly job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Dripping Springs, TX 78620

Leonardo

Job Details: 12/21/2022

Arrived on site to replace tub. Replaced tub test unit for leaks no leaks present at this time job complete.

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Austin, TX 78733

David S

Job Details: 12/21/2022

Arrived on site for washing machine not advancing the cycle. I inspected the unit and work area. I gained access to the gear case and found the slider broken. I replaced the slider. I ran a calibration and a diagnostics cycle. The unit is now working as designed . Job complete.

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Bastrop, TX 78602

Joe Z

Job Details: 12/21/2022

Arrived onsite for Squeaking during spin cycle. Upon arrival ran diagnostics and there are no saved error codes. Ran a components test on high speed spin and test passed all 3 times with no noise. Customer states that it does not happen all the time. I then test unit with a load of wet towels. Ran a drain and spin cycle and unit is operating as designed. Can not duplicate the squeaking noise. Customer will monitor unit and take a recording if it happens again.No leaks present at this time. Job complete.

We serviced a

WHIRLPOOL WASHER

Model MVW7230HC0

Near Bastrop, TX 78602

Joe Z

Job Details: 12/21/2022

"Arrived onsite to install previously ordered parts. Replaced basket W11178227, GEARCASE W11449841, agitator w11550891, clutch W10754448, slider w10734521, and stator w11195971. Test unit and Unit still makes a slight click noise when agitates from clock wise to counter clockwise. Called techline for assistance. Tech said there will be some clicking during agitation due to change in direction from agitation. Tech said unit is operating as designed and that there is no other repair to be made at this time. Tech gave SR# 7735324592. Job complete"

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Pflugerville, TX 78660

Cliff

Job Details: 12/21/2022

"Arrived on site to diagnose a dryer that is not turning on. Found motor mounting disks not pressed properly from factory, causing blower to bind. Replaced motor and tested unit. Found all is functioning properly at this time."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS4

Near Marble Falls, TX 78654

Gerry C

Job Details: 12/21/2022

"WDF330PAHS4 Arrived to inspect top rack falling. I found the right rack stop had dislodged and after replacing the stop, the issue was resolved. No leaks observed during service."

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Austin, TX 78723

Wesley

Job Details: 12/21/2022

Arrived onsite for repeat thermal fuse blown. Advised maintenance on likely air restriction causing overheating in unit. Recommended cleaning the duct. Unit is now operating as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Austin, TX 78723

Wesley

Job Details: 12/21/2022

Arrived onsite for construction door claim and found unit doors could be cleaned to restore factory finish. Doors do not need to be replaced. All checks good. Unit is now operating as designed.

We serviced a

WHIRLPOOL FREEZER

Model wrt541szdm01

Near Hutto, TX 78634

David Z

Job Details: 12/21/2022

"Arrived on site to diagnose refrigerator that had some ice build in freezer, and had lost some cooling due to clogged vents. Examined unit, which was moved within 48 hours. Found door gaskets looked like they were fully sealing, and freezer fan is running. Found drain tube isn't leaking air. Unit door was likely left open for an extended period of time, allowing moisture to seep into the unit. I checked and found the lower million had a small gap / air leak in the bottom right. Sealed with Silicon to fix leak. Unit should now be working as designed. Call complete."

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS1

Near Marble Falls, TX 78654

Gerry C

Job Details: 12/21/2022

"KDTM604KPS1 Arrived to inspect door damage. I found the door panel was badly creased and preventing the door from latching as it should,without having to press on the handle with moderate force to get it to latch. I removed and replaced the door panel and tested. The unit was set to the A3 (3.9 ml) rinse agent setting and for the customers use, A1 (1.3 ml) was a better choice. Operational test good, no leaks observed during service."

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EHL02

Near Lakeway, TX 78734

Luis

Job Details: 12/21/2022

"Arrived on site for no ice,found defective icemaker,replaced icemaker ran diagnostics ice box fan passed good air flow,ran harvest test passed,ran fill test passed."

We serviced a

JENN-AIR REFRIGERATOR

Model JF42NXFXDE02

Near Austin, TX 78731

Luis

Job Details: 12/21/2022

"Arrived on site. Diagnosed a defective led module,per service pointer removed all leds installed updated led modules all leds working as designed. Autho S84638"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Austin, TX 78731

Luis

Job Details: 12/21/2022

Arrived on site. Per prev tech replaced glides tested glide operation good showed customer that freezer door can not be opened by left side of handle which will cause door to open at an angle and door will need to be opened from middle or both hands on handle due to manufacture design. Checked door seal good.

We serviced a

WHIRLPOOL FREEZER

Model WRX986SIHZ03

Near Hutto, TX 78634

David Z

Job Details: 12/21/2022

"Arrived on site to diagnose refrigerator that had been making some noise and lost some cooling freezer on 2 occasions. Refrigerator was always good. Ran diagnostic test on all thermistor and fans and found all working properly. At time of service the unit was working fine, and unit had not lost its cool in several weeks. Called tech line since all tests passed, SR7735322002. Customer had showed me video of loud noise, sounded like fan blades hitting ice. I had changed the defrost mode to basic, which was also recommended by tech line. Unit should be operating correctly now. Customer will follow up if issue returns. Call complete."

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Temple, TX 76501

Tyler

Job Details: 12/21/2022

Arrived on site for washer making a humming noise. Upon arrival confirmed issue but found no errors in diagnostics. Upon further inspection I found drain line stand pipe still hadnt been correct to proper height and was leading to a natural Siphon to occur and put unit into flood mode. Called techline and spoke with Bruce Sr#7735321108l was instructed that at this time no further repairs can be made until stand pipe is corrected by customer. No leaks present call complete

We serviced a

MAYTAG OVEN

Model MEW5530DDW

Near Liberty Hill, TX 78642

Maurice R

Job Details: 12/21/2022

Arrived onsite for oven not heating. On inspection tested the oven sensor and it was 1K tested the over heat sensor it was good. Found a terminal block that the wire had come off. I directly wired the L2 to get the oven heating. Customer does not want to spend the money on the oven due to age.

We serviced a

GE REFRIGERATOR

Model GFE26JYMNFFS

Near Liberty Hill, TX 78642

Maurice R

Job Details: 12/21/2022

"Arrived onsite for to install previously diagnosed parts. Installed the inlet valve and tested unit, the water is now coming out of the dispenser. Unit operating as designed."

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPS00

Near Jonestown, TX 78645

Kimo

Job Details: 12/21/2022

Arrived onsite for a iceman that is not making ice. Upon arrival I ran diagnostics and found that all components work except for the recirculation pump. I replaced it and ran a regular cycle and found that the unit operating as designed and created a nice ice slab. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ01

Near Pflugerville, TX 78660

Cliff

Job Details: 12/21/2022

Arrived on site to replace previously ordered parts for refrigerator. Replaced water valve and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Pflugerville, TX 78660

Cliff

Job Details: 12/21/2022

Arrived on site to replace previously ordered parts for dishwasher. Replaced ui and housing. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Austin, TX 78704

Wesley

Job Details: 12/21/2022

Arrived onsite for knocking during the spin on sheets and towels. Tested. Found unit operating as designed with no error codes. Provided customer instruct on operating and off balance load correction. Unit is now operating as designed. Calibrated.

We serviced a

JENN-AIR DISHWASHER

Model JDPSS245LX0

Near Austin, TX 78704

Wesley

Job Details: 12/21/2022

"Arrived onsite for unable to start cycle and reset unit in diagnostics finding f5e1 and f7e2 error. Cleared errors and tested. Unit is now operating as designed. Advised customer on repair, all checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE204KPS0

Near Austin, TX 78704

Wesley

Job Details: 12/21/2022

"Arrived onsite and found unit had leaked once or twice more after transitioning to new detergent, to use less soap and then customer started using the normal wash function and had not experienced ongoing leaking. Unable to replicate leaking at time of service. Advised customer to document and take pics of any new leaking. All else checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM01

Near Austin, TX 78744

Matthew

Job Details: 12/21/2022

Arrived onsite for refrigerator having defrost issues. Upon arrival inspected unit. Unit was defrosted. Inspected unit and checked heater. Heater ohmed 29 ohms and positive for continuity. Replaced evaporator harness and control. Programmed unit to 01. Unit power on. Job complete

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Austin, TX 78747

Matthew

Job Details: 12/21/2022

Arrived onsite for left front burner taking long to ignite. Upon arrival inspected unit. Customer stated unit has multiple issues. Burner and the lower door scrapes when opened. Tried removing door for inspection but door is stuck due to hinge James into receiver. Called tech line for assistance. Spoke to Rob sr#7735320083. Found Left hinge will not come out. Sent pics to tech line.Found unit to have frame damage and is not serviceable. Igniter is Having Ignition within 5 seconds per spec. Tech line completed ticket and suggested Refer customer to safety team. Gave customer contact info. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC0

Near Austin, TX 78747

Scott

Job Details: 12/21/2022

Arrived on site for washer not starting and flashing lid error code . Ran diagnostics and found latch error and in diagnostics lid lock would only latch another half the time actuated . Replaced lid lock . Ran diagnostics no error and latch would activate every time . No water leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Canyon Lake, TX 78132

Andrew

Job Details: 12/21/2022

"Arrived on site to test unit for water accumulation. Found unit does not have a high drain loop causing back feeding from disposal. Installed high drain loop, unit working as designed. No leaks detected. Job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS1

Near Canyon Lake, TX 78132

Andrew

Job Details: 12/21/2022

Arrived on site to test unit for error code and not washing. Found error code f8e4(overfill/float switch open). Found overflow pan was full of water. Cleared water and found no signs of leaks. Did find excessive soap built up. Advised customer not to use pods and start using liquid soap as unit is supplied soft water creating excessive suds and spilling into pan. No leaks detected. Job complete.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near New Braunfels, TX 78130

Andrew

Job Details: 12/21/2022

Arrived on site and installed previously diagnosed insulation strip. Heated unit to 400 and found external temp not exceeding 99degrees. No leaks detected. Job complete.

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW00

Near Marion, TX 78124

Andrew

Job Details: 12/21/2022

"Arrived on site to test unit for not being able to adjust temp. Found control was not responding to changes. Replaced control, ran diagnostics, all components working at the moment. Job complete."

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Austin, TX 78757

Vincent

Job Details: 12/21/2022

We serviced a

KITCHENAID REFRIGERATOR

Model KFXS25RYMS5

Near Georgetown, TX 78633

Lou

Job Details: 12/21/2022

"Arrived on site to inspect refrigerator ice maker not producing ice. Upon further inspection, I attempted to remove the ice maker and found the fill tube frozen and the ice maker chute full of ice. I removed the ice from the fill tube and chute and was able to remove the ice maker and found the divider broken and no ice in the tray. I removed the remaining ice from the fill tube and chute and found the valve is weeping causing the ice build up. While servicing the ice maker, I found the RC LED module is flickering. I tested the ice maker by using my jumper wire from points T-H and the IM failed to harvest. Tested the fill and it failed as well. Included with the parts ordered are the divider, auger motor, yoke, and washer.; ordrng 1 WPW10309864 (Divider) and 1 WPW10309868 (Motor) and 1 W11378860 (Washer) and 1 WP63052-2 (Yoke) and 1 W11125428 (LED module)"

We serviced a

WHIRLPOOL OVEN

Model JJW8130DD

Near Austin, TX 78735

Scott

Job Details: 12/21/2022

"Arrived on site for control beeping and not responding to commands. Tried to put in diagnostics, not responding to commands. Unit will need UI console; ordrng 1 5765M451-60 (Ui console)"

We serviced a

AMANA RANGE

Model AGR4433XDW2

Near Austin, TX 78745

Matthew

Job Details: 12/21/2022

"Arrived onsite for range not igniting. Upon arrival inspected unit. Found all burners and caps in bad shape. Left front burner not secured and not igniting properly. Also right rear giving issues. Unit is in rough shape and to get a good repair would need several components. Right front burner and igniter, left front orifice holder and burner. ordrng 1 WP98017583 (Left front burner tube) and 1 W10837674 (Burner screws) and 1 WP98017741 (Mounting bracket) and 1 WPY703856 (Nut) and 4 WPW10243396 (Burner)s and 4 WP98017461 (Cap)s"

We serviced a

JENN-AIR COOKTOP

Model JGD3430GB00

Near Austin, TX 78731

Vincent

Job Details: 12/21/2022

"Arrived on site for cooktop, inspected unit and work area. Customer complaint was bezels came lose. Inspected and they did. Also they informed me that that the left front burner was not properly igniting. I will be ordering the burner head and burner caps. No leaks where observed during service. Job completed. ; ordrng 1 W11084065 (Burner head) and 1 W11579391 (Burner cap kit)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Austin, TX 78732

Luis

Job Details: 12/21/2022

"Arrived on site. Powered unit on compressor will attempt to start then shut off diagnosed a defective compressor,ordering a new compressor job will need 2 hrs R600 unit. ordrng 1 W11580057 (Compressor) and 1 Wpw10143759 (Drier.) and 1 R600 (R600) and 1 2hrs (2 hrs) and 1 W11506635 (Access valve)"

We serviced a

FRIGIDAIRE DISHWASHER

Model FDB1050REC0

Near Temple, TX 76502

Jonathan M

Job Details: 12/21/2022

Arrived onsite for a dishwasher that wont clean dishes on any cycle but pots and pans. Inspected unit and work area. Tested the unit through multiple cycles and found the only cycle that started was the pots and pans cycle. The unit would need the control. ordrng 1 154547701 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF110PABB5

Near Austin, TX 78724

Joe Z

Job Details: 12/21/2022

"Arrived onsite to install previously ordered parts. Replaced sump and motor WPW10531928, and element W10518394. Test unit and new motor is defective. Am getting an on and off buzzing sound. Need to reorder sump and motor and also ordering control . ordrng 1 W10906422 (Comtrol) and 1 WPW10531928 (Sump and motor)"

We serviced a

KITCHENAID MICROWAVE

Model KEMC307KBL02

Near Leander, TX 78641

Kimo

Job Details: 12/21/2022

Arrived onsite for a wall oven microwave combo that is having Intimate heating issues in the microwave. Upon inspection I found that mag cap and diode all good. I check four power at the wall and found good power there. Upon further inspection I found signs of arcing at the door switches and found that a message now comes up saying door. I am ordering the door switches; ordrng 3 W10211972 (Switches)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Lago Vista, TX 78645

Kimo

Job Details: 12/21/2022

"Arrived on site for a refrigerator that is not producing ice. Upon arrival I performed a temp test in the Fc and found it at 2*. After having it opened for a little bit. I checked the Ice box and found it at 8*. I then put the unit into diagnostics and tested the ice maker harvest and found that the ice maker harvested.the i performed a ice maker fill test and the unit filled the ice try all the way. I check fir codes and found that there was a e5 ice try thermistor error. Seeing as the ice maker was replaced for the same code. I ordered the control, and ui as the could be Misinterpreting the signals send by the thermometer. ordrng 1 W11224256 (Control) and 1 W11579559 (Ui)"

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS05

Near Hutto, TX 78634

David Z

Job Details: 12/21/2022

Arrived on site to diagnose range with issues with door handle. Examined unit and found the handle had broken off the left side of the door / trim. Ordering new outer door and trim to resolve. Office to schedule when parts arrive. ; ordrng 1 W10877562 (Door assembly) and 1 W11448964 (Mounting Bracket) and 2 W10284411 (Screws)s and 1 WPW10410341 (Handle Spacer)

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS20

Near Georgetown, TX 78633

Lou

Job Details: 12/21/2022

"Arrived on site to inspect wall oven door damage. Upon further inspection, I found the bottom left corner of the outer door glass trim dented (photos). I am ordering the outer door glass and nameplate and office to schedule return service due to the availability of parts. No one on site to sign for ticket as home is a new build and vacant.; ordrng 1 W11600222 (Outer door glass) and 2 W10839793 (Nameplate)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Austin, TX 78723

Matthew

Job Details: 12/21/2022

Arrived onsite for refrigerator not dispensing ice. Upon arrival inspected unit. Found paddle does depress and auger motor energizes however ice container coupler has failed. Will need to replace the ice bucket. Office to reschedule. ; ordrng 1 W11244434 (Ice bucket) and 1 WPW10258544 (Shaft) and 1 WP2220458 (Bottom coupling) and 1 W10852956 (Spring) and 1 WP2198628 (Seal) and 1 WPW10293212 (Chute)

We serviced a

WHIRLPOOL FREEZER

Model WZF79R20DW04

Near Lorena, TX 76655

Jonathan M

Job Details: 12/21/2022

"Arrived on site for a freezer that is not cooling. Inspected unit and work area. I confirmed the customers complaint and found the compressor overloading as soon as it started to run and then it would shut off within 5 to 10 seconds. Replaced the capacitor and start device and tested the unit again. I still had the same issue with the compressor overloading indicating a failed compressor. Ordering the compressor, dye drier, and access valve for repair. The office will need to contact the customer about a return date due to limited parts availability. The office will need to contact the customer when parts are made available. Please schedule the service for at least two hours on the return trip.; ordrng 1 W10750851 (Compressor) and 1 WPW10143759 (Drier) and 1 W11506635 (Access valve)"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS3

Near Austin, TX 78748

Leonardo

Job Details: 12/21/2022

Arrived on site to replace console. Console is damaged ordering new console office to reschedule ; ordrng 1 W11029431 (Console)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Spring Branch, TX 78070

Andrew

Job Details: 12/21/2022

Arrived on site to test unit for screeching when filling. Found its screeching while in sense mode from drive belt slipping. No signs of gearcase failure. Recommend replacing cam and belt. Office to reschedule. ; ordrng 1 W10721967 (Cam) and 1 WPW10006384 (Belt)

We serviced a

KITCHENAID ICE MACHINE

Model KUID508HBL00

Near Horseshoe Bay, TX 78657

Gerry C

Job Details: 12/21/2022

"KUID508HBL00 Arrived to inspect leak. After discussing the issue with the customer, I was able to determine that the external drain pump was the failure point and it will need to be replaced. The unit should have the factory drain line installed and the rear cover as well, to facilitate correct airflow and system cooling. Office to contact the customer to arrange return service. No leaks of the water supply observed during service. ; ordrng 1 W11572053 (Drain Tube) and 1 W11261690 (Unit Cover)"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Austin, TX 78748

Scott

Job Details: 12/21/2022

"Arrived on site for washer vibrating . Ran diagnostics and found tub making a grinding noise when starting and vibrating hard when in high spin. Found trace amounts of oil on rotor. Not able to remove stator bolt .Ordering gearcase , rotor ,stator ,clutch slider ,bolt . No water leaks detected at time of service. Call to set return ; ordrng 1 W10897050 (Stator) and 1 W10905022 (Clutch) and 1 W10897040 (Rotor) and 1 W10636382 (Bolt)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Leander, TX 78641

Maurice R

Job Details: 12/21/2022

Arrived onsite for IM not working. On inspection found the lower IM had a ton of frost. The FC is -4 RC 37? found E5 error when I tested through the UI panel . Replaced IM and reran the test. Now it shows E0 the IM is working now. Did a harvest and call for water test. The unit is working as designed. When I was checking temperature the left side of the freezer was frosted over notice that there was a 1/4 gap on the left side of the freezer door. It was not sealing correctly. Will need to replace gasket and maybe rail. No water leaks detected during service ; ordrng 1 W10407216 (Gasket) and 1 W10625067 (Bracket) and 1 W10625068 (Bracket)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Liberty Hill, TX 78642

Maurice R

Job Details: 12/21/2022

Arrived onsite to install previously diagnosed parts. Took unit apart and found that the unit was not completely defrost tried to remove the back cover but could not because it was still frozen. Reschedule for next week. No water leaks detected during service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Georgetown, TX 78626

Gerry C

Job Details: 12/20/2022

"RC 6.19 K, FC 21.86 K, IB 14.58 K. I then tested the RC thermistor with a thermocouple placed within the vents at the thermistor mounting point and it registered 41?F and after several minutes climbed to 44, which was within a degree of the prior replaced thermistor. Using thermography and two other meters, I verified accuracy of the thermal test and readings. The only solution to the issue is to move the thermistor out of the housing and more into the actual chambers moving air. I will be contacting the customer later in the day to check progress. No leaks observed during service."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS4

Near Canyon Lake, TX 78130

Matthew

Job Details: 12/20/2022

"Arrived onsite for dishes not drying. Upon arrival inspected unit. Ran through diagnostics and found no stored error codes and components functioning properly. Customer stated during last wash unit is now working better. Noticed rinse aid was empty. Notified customer and customer stated has used rinse aid but feels its not beneficial. Instructed customer on use per use and care. Instructed need for hot water supply at minimum 120 degrees, continual use of rinse aid, and proper loading of dishes. Customer will monitor. Job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Austin, TX 78738

Scott

Job Details: 12/20/2022

Arrived on site for ice maker dripping . Ran diagnostics and found flex tray is not ejecting cubes properly causing water to overflow into bucket . Replaced IM. Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS3

Near Harker Heights, TX 76548

Jonathan M

Job Details: 12/20/2022

Arrived on site for a range that has no power. Inspected unit and work area. Confirmed the customers complaint and gained access to the terminal block. Found no voltage going to the unit. Check the breaker for the unit and found that it had been tripped. Check the entire backside of the unit to ensure no wires were grounding and did not find any grounded wires. Plug the unit in and the unit began working operate as designed. Tested all burners and oven and found no failures or the breaker tripping. The unit is working as designed. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Pflugerville, TX 78660

David Z

Job Details: 12/20/2022

Arrived on site to diagnose refrigerator making a loud clicking noise at random. Customer showed me a video of the noise coming from back of unit. Tested damper control and could hear door gears clacking. Replaced damper and retested unit. Verified all working as designed with customer present. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Georgetown, TX 78628

Lou

Job Details: 12/20/2022

"Arrived on site to install previously diagnosed and ordered part. Due to the right RC door being damaged, I removed and replaced the door and installed the nameplate. Leveled the unit and tested door operation and unit is operating as designed. Builder signed for the ticket and I recommended leaving the right RC door closed for the remainder of the day to allow the door gasket to mold to the chassis and all gaps close up. No water leaks observed during service, job completed."

We serviced a

KITCHENAID COOKTOP

Model KCGS356ESS00

Near Andice, TX 78628

Lou

Job Details: 12/20/2022

"Arrived on site to inspect cooktop knobs difficult to turn and a gap on the countertop. Upon further inspection, I found a gap in the countertop on the left upper corner area. When I went to test the cooktop burners, I found the left three knobs difficult to turn. I removed the cooktop to gain access to the valve manifold and found it pushed downward. I adjusted the manifold and reassembled the unit and tested. Unit is operating as designed. I adjusted the installation as well and advised the customer of my findings and repairs. No gas leaks detected during service, job completed."

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Buda, TX 78610

Kevin

Job Details: 12/20/2022

"Arrived on site and inspected washer and found saved error code F781, inspected motor assembly and replaced capacitor and motor still will not run. Actuator is also not running. Found connector to actuator is not on properly and after resetting harness connector washer will now work properly, Discussed correct loading for this model and detergent usage for load and go. This is the first high-efficiency washer this customer has owned. job complete"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Austin, TX 78750

David S

Job Details: 12/20/2022

Arrived on site to replace the heating element according to service pointer W11540964. I verified the model and serial number fall in range for the pointer. I installed the new heating element according to the service pointer. I tested the unit and found it working properly. Job complete.

We serviced a

KITCHENAID RANGE

Model KFDC506JSS00

Near Austin, TX 78732

David S

Job Details: 12/20/2022

"Arrived on site to install previous diagnose parts. I replaced the oven door hinges, the inner panel, both the left side lights, and the two cook top burners. I reassembled the unit and tested it. It is now working as designed. Job complete."

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near San Marcos, TX 78666

Kevin

Job Details: 12/20/2022

"Arrived on site and inspected washer and found it is in the middle of an apartment, no water hook ups are available only power. Found washer is displaying F6 E3 when his cycle is started. Spoke with tech line, washer does not have a motor control discussed on tech sheet. Tech line recommended replacing main control board. Also confirmed motor windings on stator are within range according to tech sheet, Job complete7735310263"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near New Braunfels, TX 78132

Andrew

Job Details: 12/20/2022

Arrived on site and replaced previously diagnosed UI. Customer stated unit has not leaked. Found no signs of any leaks. Unit working as designed. Job complete.

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EFP02

Near New Braunfels, TX 78130

Andrew

Job Details: 12/20/2022

"Arrived on site and replaced previously diagnosed fill tube, ice maker and hinge cover with switch. Unit working as designed. No leaks detected. Job complete."

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS02

Near San Marcos, TX 78666

Kevin

Job Details: 12/20/2022

"Arrived on site and inspected oven and found Calibration is needed after resetting control panel connections oven is now working properly, job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near New Braunfels, TX 78130

Andrew

Job Details: 12/20/2022

"Arrived on site and replaced previously diagnosed splutch, belt and actuator. Unit working as designed. No leaks detected. Job complete."

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near New Braunfels, TX 78130

Andrew

Job Details: 12/20/2022

Arrived on site and replaced previously diagnosed wash motor. Unit now working as designed. No leaks detected. Job complete.

We serviced a

KITCHENAID OVEN

Model KODE500ESS20

Near Austin, TX 78738

Leonardo

Job Details: 12/20/2022

Arrived on site to test unit for oven not getting to temp. Test unit and found AVERAGE temp at 356? when set at 350 job complete.

We serviced a

MAYTAG OVEN

Model CWG3100AAS

Near Taylor, TX 76574

Cliff

Job Details: 12/20/2022

Arrived on site to diagnose an oven that is not heating. Found bake ignitor faulty and replaced it. Also noted when ignitor failed it damaged control. Ordering control and return date set; ordrng 1 WPW10201912 (Control)

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2089HEP

Near Driftwood, TX 78619

Luis

Job Details: 12/20/2022

"Arrived on site for no cool. Ui unresponsive,evaporator fan and damper operating,ui shows correct high temperatures. Gained access to compressor compartment no power to condenser fan or compressor diagnosed a defective main control. ordrng 1 12002610 (Control)"

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS0

Near Bertram, TX 78605

Kimo

Job Details: 12/20/2022

Arrived on site for a range oven that is not heating. Upon inspection I found that the bake and broil elements showed good resistance. I the put the unit in back and tested for voltage into the bake element and found nothing i checked that the incoming voltage was good a found 240v. I am ordering the control. ordrng 1 W11594224 (Control)

We serviced a

WHIRLPOOL RANGE

Model WFG515S0JS2

Near Bertram, TX 78605

Kimo

Job Details: 12/20/2022

"Arrived onsite to install previously diagnosed part. Upon arrival I installed the new gas valve. But could not test unit because the gas fitting for the gas line was stuck in the old valve. Customer will get new gas fitting to complete call

We serviced a

WHIRLPOOL WASHER

Model MHW5630HW0

Near Canyon Lake, TX 78132

Andrew

Job Details: 12/20/2022

Arrived on site to test unit for not draining properly. Customer has two identical washers with dryers stacked on top. Recommend 2man on return visit. ordrng 1 W11458345 (Pump)

We serviced a

JENN-AIR DISHWASHER

Model JDTSS244GS0

Near Lakeway, TX 78734

Leonardo

Job Details: 12/20/2022

Arrived on site to test unit for upper rack falling. Test unit and found broken right track. Will order new track. ordrng 1 W11259786 (Right track)

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KWH0

Near Austin, TX 78733

David S

Job Details: 12/20/2022

Arrived on site for KitchenAid dishwasher flashing lights. I inspected the unit and work area. I found water in the float switch tray. I ran a diagnostics cycle and found the water valve leaking. ordrng 1 W11434044 (Inlet valve)