We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS3
Near Hutto, TX 78634
Wesley
Job Details:
06/11/2024
Arrived onsite for customer concerned with normal creases in the sheet metal construction of the console. All checks good. Unit is cosmetically correct. Advised tenants on findings. No parts used.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Georgetown, TX 78626
Lou
Job Details:
06/11/2024
"Arrived on site to inspect refrigerator door damage. Upon further inspection, I found the right RC door damaged (photo). I removed and replaced the door and tested operations. Also found the left FC door is damaged (photo). Unit is operating as designed. Ordering the left FC door and office to schedule return service. No water leaks observed during service. LW11258450. W11223753; ordrng 1 LW11258441 (Left FC door)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Georgetown, TX 78626
Lou
Job Details:
06/11/2024
"Arrived on site to inspect refrigerator door damage. Upon further inspection, I found the right RC door damaged (photo). I removed and replaced the door and tested operations. Unit is operating as designed. No water leaks observed during service, job completed. LW11258450. W11223753"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Elgin, TX 78621
Joe Z
Job Details:
06/11/2024
"Arrived on site for not washing. Upon arrival, ran diagnostics and get error code F4-E3 wash motor not operating. Test unit and confirm power to motor, motor is just not operating. Need to replace sump and motor. Replaced sump and motor W11025157. Test unit and is operating as designed. No leaks present at this time. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Cedar Park, TX 78613
Miguel
Job Details:
06/11/2024
Arrived on site for refrigerator lights not working. Removed and replaced led modules. Verified operation. Call complete. W11683244
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Kyle, TX 78640
Leonardo
Job Details:
06/11/2024
Arrived on site to test unit for light not working. Test unit and found loose wire at light socket. Secured wire test unit and unit test good job compete. No parts used.
We serviced a
WHIRLPOOL OVEN
Model WFG505M0MS0
Near Kyle, TX 78640
Leonardo
Job Details:
06/11/2024
Arrived on site to test unit for door coming off. Test unit and found right hinge not sitting in hinge receiver correctly. Removed door to secured door correctly. Secured door to hinge receiver and unit test good job complete no parts used.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Round Rock, TX 78665
Wesley
Job Details:
06/11/2024
Arrived onsite and found unit operating with a sudsing leak. Advised customer that Palmolive cannot be used a dishwashing detergent. Unit is now operating as designed without leaking. Advised on use and care principles.
We serviced a
JENN-AIR FREEZER
Model JBZFL30IGX10
Near New Braunfels, TX 78130
Andrey
Job Details:
06/11/2024
"Arrived on site to test unit for no ice production, tested unit found ice maker will not cycle, removed ice maker and found it has frozen water but will not go into harvest, replaced ice maker and tested, unit is now running as designed, no leaks detected job complete W11233375"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near New Braunfels, TX 78132
Leonardo
Job Details:
06/11/2024
Arrived on site to test unit for unit not washing. Test unit and found unit getting water but wash motor not coming on. Replaced sump and motor test unit and unit test good job complete no leaks present at this time. W11025157
We serviced a
KITCHENAID REFRIGERATOR
Model KFCP22EXMP5
Near Austin, TX 78737
Luis
Job Details:
06/11/2024
"Arrived on site for ice bin stuck. Removed ice bin defrosted tracks,removed moisture from tracks,added grease installed bin,checked bin operation good bin slides not sticking. No parts used"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, TX 78759
Matthew
Job Details:
06/11/2024
Arrived onsite for Console for responding. Tested and confirmed power to unit. Replaced Console. Unit is functioning properly. Customer also inquired about condensation buildup on glass door. Found due to high humidity external temps and 69 degree thermostat inside the unit is building condensation. No water source on unit. Recommend leaving the door open for circulation. Job complete. Used w11378949
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near New Braunfels, TX 78130
Leonardo
Job Details:
06/11/2024
"Arrived on site to test unit for no power. Test unit and found 120v going to unit. Found opened fuse, test unit and found and switches. Will order new switches and fuse office to reschedule ; ordrng 3 W11397156 (Switches)s and 1 W11580028 (Switch) and 2 W11677637 (Fuse)s"
We serviced a
WHIRLPOOL DRYER
Model LER56363Q3
Near Belton, TX 76513
Sterling
Job Details:
06/11/2024
On arrival verified complaint of unit not stopping buzzer. On inspection found timer is ticking and not shutting off correctly. Replaced timer and unit is now functioning correctly. Job complete installed wp3976569
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Austin, TX 78739
Luis
Job Details:
06/11/2024
"Arrived on site for noise complaint. Ran diagnostics loud vibration noise from fan housing,removed cover added pads behind fan assembly,replaced fan motor reassembled unit noise no longer present. Used w11661931,w11113654"
We serviced a
UNKNOWN VENTHOOD
Model UXT4130ADS2
Near Hutto, TX 78634
Scott
Job Details:
06/11/2024
Arrived on site for missing grease screens . Found this model is not missing any parts . Unit only has grease filter on vent fan in center . Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Austin, TX 78701
Ryan B
Job Details:
06/11/2024
"Arrived on site to replace door with dents. Replaced door, tested unit, unit is running as designed. No leaks present at this time. Job complete. USED LW10904379 PPEKIT"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Austin, TX 78724
Ryan B
Job Details:
06/11/2024
"Arrived on site to inspect unit for being non operational and error code f06 present for blocked drum, motor overload. Found control failed causing error codes. Replaced control, tested unit, unit is running as intended. No leaks present at this time. Job complete. USED W11616491"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS4
Near Hutto, TX 78634
Wesley
Job Details:
06/11/2024
Arrived onsite for tripping breaker nuisance tripping. Heat primed the oven first broil and then transitioned to bake at 500f. Customer will maintain for an hour to prime the elements for proper operation going forward. All checks good. Unit is operating as designed. No parts used.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Round Rock, TX 78665
Scott
Job Details:
06/11/2024
"Arrived on site for ice maker not working . Found unit is not making ice because temps are way above normal. Fresh food is 50ish and freezer is 37. Nothing frozen if fz . Weak frost pattern on evap. Compressor pulling 4-5 amps . Coils are clean . Ordering compressor ,evap , service port,uv drier ,nitrogen ,r600 kit ,weigh 2hrs . No parts installed . Call to set return ; ordrng 1 R600kit and 1 Serviceport and 1 Uvdrier and 1 Nitrogen and 1 Weigh2hrs and 1 W11557671 (Compressor) and 1 W11566897 (Evap)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Uhland, TX 78640
Luis
Job Details:
06/11/2024
"Arrived on site for noise complaint. At time of visit unit running through a defrost cycle let cycle finishes fan powered on no odd noise,found some ice around fill tube,added sealer around fill tube to prevent water from spilling out of fill tube."
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Austin, TX 78702
James K
Job Details:
06/11/2024
"KDTE234GPS0 Arrived on site for unit not running. Upon arrival, found was motor not running. Replaced W11665769 pump and motor. Re tested and now unit is functioning as designed. No water leaks present at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM11
Near Austin, TX 78724
Ryan B
Job Details:
06/11/2024
"Arrived on site to replace evap fan motor diagnosed on previous trip. Replaced evap motor and adjusted gaskets on door, tested unit, unit is running as intended. No leaks present at this time. Job complete. USED WP2315549 WPW10221048 212643"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS05
Near Pflugerville, TX 78660
Scott
Job Details:
06/11/2024
Arrived on site for collection of data logger . Found small sliver of insulation stuck in right fresh food door switch . Removed obstruction . Door switch is operating normally. Job complete . No water leaks detected . Sending data logger back to service management . No parts installed
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near Hutto, TX 78634
Wesley
Job Details:
06/11/2024
Arrived onsite per previous diagnostic and replaced the front burner ignitors. Unit is now operating properly and within the design specifications. All checks good. Advised customer on repair. W11666003 x2
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Manchaca, TX 78652
James K
Job Details:
06/11/2024
"MVW5430MW0 Arrived on site for unit stuck on spin cycle. Upon arrival, customer mentioned it will be stuck on spin setting and will continue to add water and try to spin clothes out. Proceeded to enter diagnostics and has no stored errors. Ran an overall checkup and found no issues. Suspension was good. Request for customer to run a consumer cycle and it passed the second time. First attempt, 1 pair of jeans and 1 pair of khakis was on one side before the spin cycle so unit detected unit is off balanced. Re distributed clothes and re ran and it passed. Unit is now functioning as designed. No water leaks detected at this time. No parts replaced"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Kyle, TX 78640
Tim M
Job Details:
06/11/2024
"Arrived on site to test unit for no power. No voltage going to the unit, checked breaker and found it tripped. Reset breaker and tested unit is running as designed. Customer stated she did not know breaker for the dryer was outside. Unit tripped when there was a power surge. Advised customer that if unit starts tripping breaker to contact builder to get breaker replaced. No parts installed, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ10
Near Burnet, TX 78611
Maurice R
Job Details:
06/11/2024
Arrived onsite for refrigerator door damage. On inspection the veggie drawer gasket had air gap of 10 inches. The gasket sent were for the doors. Ordering the drawer gasket. I fixed the air gap issue as good as could be done. Customer wants the gasket changed. ; ordrng 1 WPW10443326 (Veggie drawer gasket .)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN708MPS00
Near Austin, TX 78738
Luis
Job Details:
06/11/2024
"Arrived on site. Replaced the compressor and drier,vacuumed system down,recharged system to manufacture spec of 79g powered unit on checked low side pressure good. Used w11557671,w11506635,wpw10143759"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Leander, TX 78641
Miguel
Job Details:
06/11/2024
Arrived on site for unit not heating and turning on by itself. Found voltage from by-rd was 0. Each side to common is 125v. Found wh and ground were not hooked properly. Reset breaker. Corrected wiring at junction. Now I have proper voltage. Unit is operating as designed. Explained that wrinkle sheild will turn unit on and off until it goes to off. Now working as designed. Call complete
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Austin, TX 78745
James K
Job Details:
06/11/2024
WFES3530RS0 Arriced on site for unit console dented. Replaced W11707152 control panel however accidentally scratched new console. Ordering new control panel. Office to reschedule Serial number has been updated and the issue with the dented unit as in Unit 2; ordrng 1 W11707152 (Panel control)
We serviced a
KITCHENAID OVEN
Model KOCE507ESS22
Near Austin, TX 78759
Matthew
Job Details:
06/11/2024
"Arrived onsite for unit intermittently having cycle disruption of inverter failure. Replaced inverter and control. Tested several times and unit is functioning properly. No noise from turntable motor. Job complete. Used W11325786, w11578579"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Burnet, TX 78611
Maurice R
Job Details:
06/11/2024
"Arrived onsite for washer made a loud noise. On inspection Iran the unit in diagnostics mode. The only issue I saw was when spin cycle in gaged the unit moved as the unit spun up once it was spinning it was fine. When the diagnostics completed I checked the shocks out and they are on there way out, they need to be replaced. Ordering new shocks. ; ordrng 1 W11217817 (Suspension)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Round Rock, TX 78681
Scott
Job Details:
06/11/2024
"Arrived on site for fridge not making ice . Found frost build up on freezer evap . Ice maker is functioning, ran successfully harvest and fill. Ordering heater ,evap fan with harness . Set return 6/17. No parts installed .; ordrng 1 WP12729128 (Defrost heater) and 1 W11249952 (Fan with harness fz) and 1 WPW10624574 (POWer hv control) and 1 W10804160 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Cedar Park, TX 78613
Miguel
Job Details:
06/11/2024
"Arrived on site for refrigerator not cooling. Removed back panel. Removed evaporator cover. Replaced condenser motor, evaporator motor, both light modules and start device capacitor. Verified operation. All components turning on. Call complete. WPW10662129, WPW10197428, W11602886, WP2315549, W11578915"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW05
Near Seguin, TX 78155
Andrey
Job Details:
06/11/2024
"Arrived on site to replace previously diagnosed compressor, flushed system out with nitrogen, replaced compressor access valve and dye drier, vacuumed system down for 20 minutes, vacuum held good for 10 minutes, charged system with 50g of R600, unit is now running as designed, advised customer to monitor for the next 24 hours be for loading, job complete installed W11547313, W11506635, WPW10143759"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV06
Near Austin, TX 78749
Luis
Job Details:
06/11/2024
"Different issue from previous repair. Arrived on site for fresh food section not cooling. Removed evaporator cover found middle and upper section not defrosted lower section is defrosted,ran defrost test in diagnostics passed heater powered on. Installed a 60? defrost bimetal and replaced the ui,defrosted evap powered unit on checked air flow to fresh food section good. Used WP2182381,w11566894"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Lampasas, TX 76550
Tyler
Job Details:
06/11/2024
Arrived on site for refrigerator not making ice. Upon arrival found temps in both compartments were set at 0/37 and actual temps were 0/38. Found no errors in diagnostics for ice maker and tested unit. Found valve not opening up to allow enough water into ice maker. Valve sent for repair wasnt accurate and reordering W11482383 valve. Rescheduled customer for 06/21/24; ordrng 1 W11482383 (Valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Kyle, TX 78640
Tim M
Job Details:
06/11/2024
"Arrived on site to test unit for no water. Tested unit found valve was shut off. Turned valve on and ran diagnostics cycle, all components properly engaging. Unit is now running as designed, no leaks detected, no parts installed, job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Kingsland, TX 78639
David Z
Job Details:
06/11/2024
"Arrived on site to install necessary parts to resolve multiple issues with refrigerator. Replaced mullion, damper and right side door gasket. Verified proper fitment and seals. Parts used - W11177238, WPW10594329, W10830046."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM10
Near Pflugerville, TX 78660
Scott
Job Details:
06/11/2024
"Arrived on site for fresh food freezing and not making ice . Found thermostat set at 2 . Nothing frozen . Found water turned off at supply valve . Turned water on . Ran harvest . IM harvested and filled . If freezing occurs again ,recommend replacing control. No water leaks and no parts installed . Job complete"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Austin, TX 78758
Paul
Job Details:
06/11/2024
Arrived onsite for washer not starting. Tested the washer and found the hot water not working. It appeared the wall valve had been replaced and never turned on. I turned the wall valve on and ran diagnostics and the machine works as designed. I started a quick wash cycle. The machine worked as designed. At this time all function as designed. No water leaks present at the time of service. Job complete. NO PARTS INSTALLED.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Austin, TX 78753
Paul
Job Details:
06/11/2024
Arrived onsite for washer making noise. Tested washer in diagnostics and it sounded normal. Did manual diagnostics and did high spin and agitate and sounded normal. I noticed the leveling feet were off and adjusted them accordingly. I noticed the agitator cap missing and told the customer that they need to find it and put it on. I told the customer the agitator was functioning as designed. No water leaks present at time of service. NO PARTS INSTALLED. Job complete.
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Taylor, TX 76574
Wesley
Job Details:
06/11/2024
"Arrived onsite and determined major overhaul will be required to repair, f7e5. Damaged wiring harness and gearcase failure damaged, rotor/stator. Ordering parts. AUTHO required. Office to reschedule. Jobcount2; ordrng 1 W11409746 (Lower harness) and 1 W10902814 (Washplate) and 1 W10915700 (Stator) and 1 W10915701 (Rotor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS06
Near Austin, TX 78722
Ryan B
Job Details:
06/11/2024
"Arrived on site to rep,ace lower coupling diagnosed on previous trip. Replaced lower coupling, adjusted leveling feet to level unit and used seperator to make unit ice bing slide in correctly. Tested unit, unit is running as intended. No leaks present at this time. Job complete. USED WP2220458 W10353593"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Copperas Cove, TX 76522
Tyler
Job Details:
06/11/2024
Arrived on site for washer not latching lid. Upon arrival found f5e1 in diagnostics and found latch broken. Replaced latch w11513248 and tested unit. Found no leaks and washer working as designed. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near New Braunfels, TX 78130
Andrey
Job Details:
06/11/2024
"Arrived on site to test unit for no water no ice production, tested unit found that valve is activating and incoming water pressure good, unit is new and water reservoir needed to be filled, lines are now filled with water and unit is running as designed, job complete no parts installed"
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS20
Near Austin, TX 78746
Matthew
Job Details:
06/11/2024
Arrived onsite for element support failure. Confirmed failure and tested. Replaced support. Unit is now functioning properly. Job complete. Used w11724411
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ3
Near Austin, TX 78750
Matthew
Job Details:
06/11/2024
Arrived onsite for unit not operating and displays F1E4 ACU failure. Replaced ACU. Tested and unit is functioning properly. Customer to inquire about trim pieces from manufacture/warranty. Unit is functioning properly. Job complete. Used w11182110
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS10
Near Round Rock, TX 78681
Scott
Job Details:
06/11/2024
Arrived on site for fridge not making ice and making noise . Found ice maker failed . IM adjust hanging up . Replaced maker W11556926. Ran harvest all checked normal. Water is dispensing normal as well. Did find small amount of moisture on mullion flap . Turned on humidity control. No water leaks detected at time of service . Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW04
Near Austin, TX 78737
Luis
Job Details:
06/10/2024
"COMPLETELY DIFFERENT ISSUE FROM PREVIOUS REPAIR. Arrived on site for no cool. Found evaporator cover incased in ice fan running no air flow. Ran diagnostic bimetal reading closed,heater powered on and started defrosting,diagnosed communication issue and unit not entering self defrost. Replaced the ui and main control,customer will defrost unit 24hrs. Used w11567938,w11670354"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near New Braunfels, TX 78130
Andrey
Job Details:
06/10/2024
"Arrived on site to test unit for no power, tested unit found shorted fuse, replaced and tested but noticed a loud rumble from motor, disassembled unit and found failed motor bearings, replaced motor from job 415298 and tested, unit is now running as designed, job complete installed WP3392519, 279827"
We serviced a
WHIRLPOOL ICE MACHINE
Model WRS315SDHM08
Near Maxwell, TX 78656
Matthew
Job Details:
06/10/2024
Arrived onsite for unit not making ice. Unit is owned by a property management group and cant provide POP for unit warranty. Cannot proceed with repair.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Niederwald, TX 78640
Matthew
Job Details:
06/10/2024
Arrived on site for unit not spinning cloths out properly. Upon arrival customer canceled services due to misunderstanding Maytags 10 year warranty on motor and basket. Customer believed the entire unit had a 10 year warranty. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Georgetown, TX 78633
Gerry C
Job Details:
06/10/2024
WRS331SDHM08 Arrived to drop off part. I turned the bin in to the office and they will install. No access to unit.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Georgetown, TX 78633
David Z
Job Details:
06/10/2024
Arrived on site to replace right side dryer panel due to damage. Replaced panel and ran unit. Verified noise was gone and unit working as designed. Parts used - W11233548.
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Driftwood, TX 78619
Leonardo
Job Details:
06/10/2024
Arrived on site to test unit for fill valve not working. Test unit and found brown wire broken at harness in between the inner door and outer door. Spliced the wires to test to make sure unit will work and unit working correctly. Will need to order new harness office to reschedule ; ordrng 1 W10889940 (Main harness)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Austin, TX 78750
Paul
Job Details:
06/10/2024
Arrived onsite for dryer with a broken or missing knob. Found timer locked up and knob shaft cracked because of the timer being locked up. I replaced the timer and knob and tested the dryer. All is working as designed. New timer came with knob. Job complete. INSTALLED W11685947 TIMER.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Temple, TX 76504
Sterling
Job Details:
06/10/2024
"On arrival verified complaint of leak. Ran unit and found water coming from right side, after further inspection found a crack in back right top corner of tub. Unit will need a tub replacement. Ordering W10909756 and office to reschedule due to part availability ; ordrng 1 W10909756 (Tub)"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPA01
Near Austin, TX 78730
Wesley
Job Details:
06/10/2024
Arrived onsite and found unit operating with failed external drain pump causing failure to power and cycle. Replaced external drain pump. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Austin, TX 78737
Leonardo
Job Details:
06/10/2024
Arrived on site to test unit for broken dispenser. Relaxed dispenser test unit and unit test good job complete. W11705150
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Kingsland, TX 78639
Maurice R
Job Details:
06/10/2024
Arrived onsite for dryer not drying. On inspection I tested the heat and the unit only got to 108?. I gain access to the back of the dryer and pulled the dryer vent and found it 95% clogged. I pulled all the lint out of the vent. I looked up in side of the vent and the vent had a wire mesh installed and the wire had 1/8 squares openings and the lint is getting caught in the wire and building up and causing the heating issue. Once the vent was cleared the unit heated up to 225?. The unit is operating as designed and no parts were installed.
We serviced a
WHIRLPOOL RANGE
Model WCG55US6HS05
Near Marble Falls, TX 78654
Lou
Job Details:
06/10/2024
"Arrived on site to inspect cooktop flames. Upon further inspection, the customer advised the flames on the cooktop will turn orange. Customer advised they have a humidifier in the nearest bedroom. I explained what a humidifier does to the air in the home and provided a video of the issue. I recommended that the customer open a window or door to allow airflow into the kitchen area to prevent the orange flames when the humidifier is on or has been on. I tested and burners and all are operating as designed. I adjusted the flames heights to the customers liking. No gas leaks detected during service, job completed. No parts installed"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB08
Near Temple, TX 76504
Sterling
Job Details:
06/10/2024
On arrival verified complaint of damaged door. Upon inspection of door found damage is only cosmetic and is not affecting the safety or use of the machine. The glass and its seals are still in place. Customer declines to pay for door. Job complete no parts installed.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Killeen, TX 76549
Tyler
Job Details:
06/10/2024
Arrived on site for washer not draining. Upon arrival found harness w11568983 broken and repaired it. Found washer working as designed with no leaks. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ3
Near Austin, TX 78757
Wesley
Job Details:
06/10/2024
Arrived onsite and found unit operating with failed fill valve regulator causing overflow leak. Replaced the inlet valve. All else checks good. Installed and Mounted dishwasher for customer using the install kit and brackets provided with delivery. All checks good. Unit is now operating as designed. W11434044
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Austin, TX 78723
James K
Job Details:
06/10/2024
"KRMF706ESS04 Arrived on site for unit not cooling. Upon arrival, no answer at customers front door. Had office to reach out to customer and left voicemail and text message. Need potential sealed system repair. Weight call for 2 hours. Office to reschedule ; O-emld tckt"
We serviced a
JENN-AIR RANGE
Model JGRP548HL00
Near Austin, TX 78737
Leonardo
Job Details:
06/10/2024
Arrived on site to test unit for oven turning off. Test both ovens small and large pre heated both ovens to 350? and unit test good job complete could not duplicate problem at this time. . No parts used
We serviced a
JENN-AIR COOKTOP
Model JGC7636BS
Near Blanco, TX 78606
Tim M
Job Details:
06/10/2024
"Arrived on site to test unit for burner not igniting. Upon arrival and test, burner ignited as designed. All burner heads positioned correctly. Unit is running as designed, no parts installed, job complete."
We serviced a
KITCHENAID OVEN
Model KSGG700ESS6
Near Austin, TX 78739
Leonardo
Job Details:
06/10/2024
Arrived on site to replace bake burner and dsi board. Replace both parts test unit and unit test good job complete. Pre heated oven to 350? and unit igniting on the first try. W10860916. W10764654
We serviced a
MAYTAG FREEZER
Model MRT311FFFH01
Near Wimberley, TX 78676
Matthew
Job Details:
06/10/2024
"Arrived onsite to replace damaged door. Replaced door, nameplate, button plug (1) and touched up corner of RC door. Unit is functioning properly. Job complete used part number LW10668769, WP221264, 72017, WPW10612925"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHW0
Near Fort Cavazos, TX 76544
Tyler
Job Details:
06/10/2024
"Arrived on site for dishwasher leaking water. Upon arrival found drain hose barely hanging on disposal by a zip tie. Also found during tests that water was leaking from bottom right of door onto the floor. Added a clamp to drain hose and removed zip tie. Ordering W11226296 gasket, and rescheduled customer for 06/14/24; ordrng 1 W11226296 (Gasket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Killeen, TX 76549
Tyler
Job Details:
06/10/2024
Arrived on site for refrigerator leaking water. Upon arrival found valve cracked and replaced it w11579561. Also documented findings with techline and couldnt find any cooling failures while on site Sr#7739265520. Tested unit and found no leaks. Call complete
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ1
Near Georgetown, TX 78626
David Z
Job Details:
06/10/2024
Arrived on site to follow up on dishwasher that is throwing F6E1 error. On arrival found the UI was completely dead. Removed panel and found no light on control. I checked the outlet for voltage and polarity and all checked good. I unplugged the UI and the control light came on and flashed for normal operation. Replaced the UI and verified proper function. Failure was in the recently replaced UI. Unit now working as designed. Parts used - W11632709.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Austin, TX 78757
Wesley
Job Details:
06/10/2024
Arrived onsite and found unit operating with intermittently unresponsive console. Reset control and tested throughly. All checks good. Unit is now operating as designed without failure symptoms. No parts used. Advised customer on findings.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Crawford, TX 76638
Jonathan M
Job Details:
06/10/2024
Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the drain pump and went to replace the control. I found that the control sent in the box was not correct with the part number that was listed on the box. Re-ordering the control and rescheduled the customer to 6/17. ; ordrng 1 W11543998 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near New Braunfels, TX 78130
Andrey
Job Details:
06/10/2024
"Arrived on site to test unit for tripping breaker, tested unit found that it is tripping in 3 different outlets as well, disconnected entire harness from unit and it still tripped breaker on plug in, removed light bulb and all breaker is no longer tripping, secured all connections and tested unit by preheating to 350 with no issues, install the light bulb back and is now not tripping breaker, spoke to office if issues persist then will need to replace power cord, main harness and control at this time unit is running as designed no leaks detected job complete no parts installed"
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near Austin, TX 78759
Wesley
Job Details:
06/10/2024
"Arrived onsite and found unit operating with long dry times. Determined the cause to be pest mesh installed on the exterior vent cover, advised the mesh would need to be removed to prevent lint clogging. All else checks good. No parts used."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Austin, TX 78749
Luis
Job Details:
06/10/2024
"Arrived on site for no ice. Removed cover found broken icemaker tray,replaced icemaker assembly,ran harvest test in diagnostic passed,ran fill test passed. Used w10873791; used 1c w10873791 ( Icemaker) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near New Braunfels, TX 78130
Andrey
Job Details:
06/10/2024
"Arrived on site to test unit for gasket not sealing, tested unit found right RC door gasket torn, replaced gasket and molded using heat gun, unit is now functioning as designed job complete installed W10830274"
We serviced a
MAYTAG WASHER
Model MHW6630HC3
Near Bertram, TX 78605
Maurice R
Job Details:
06/10/2024
"Arrived onsite for washer not finishing cycle. Talking with the customer she said that some times it would finish a cycle then it will go through I period were it doesnt finish any cycle. I put the unit in diagnostics mode and towards the end of the diagram cycle the unit powered down. I informed a new control board and when I was going to calibrate the unit a error popped up F3E1 water sensor. I verified that the J14 was were the water sensor was plugged into, I then did the test between 14-1 & 14-2 and got 5VDC. The service test info said if there was 5 vdc when the unit was not running. Ordering another control board ; ordrng 1 W11550453 (Control board.) and 1 W11316246 (Water pressure sensor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPB2
Near Austin, TX 78738
Leonardo
Job Details:
06/10/2024
Arrived on site to test unit for unit not getting water. Test unit and found water on next sink was closed. Opens water line test unit and unit test good job complete. No parts used.
We serviced a
JENN-AIR REFRIGERATOR
Model JBZFL18IGX10
Near Blanco, TX 78606
Tim M
Job Details:
06/10/2024
"Arrived on site to test unit for ice clumping in bin. Customer stated after unit was repaired there were no issues until now. Ice is turning into a big block as if its melting. Also ice production does not stop unless customer turns ice maker off. Entered diagnostics, ran test 120, ice maker tray got stuck upside down in harvest position and would not engage any further. When activating test 97, valve energized but no water was released. Django UI is also working very intermittently. Will need to order a new UI, fill tube heater and additional parts to ensure completion on return visit. No parts installed, rescheduled for 06/17.; ordrng 1 W11404239 (Django UI) and 1 W11515313 (Fill tube w/ heater)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Austin, TX 78749
Luis
Job Details:
06/10/2024
Arrived on site. Replaced fresh food led module. Used w11470191
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Gatesville, TX 76528
Jonathan M
Job Details:
06/10/2024
"Arrived on site for a washing machine that is not completing cycles. Inspected unit and work area. The customer advised that when she starts a cycle, the unit will not run through and will show up with an error message. Around the unit three diagnostics and found an F7 E1 (tachometer missing or wrong signal) error code. The customer attempted to run a cycle, and I found the basket attempting to turn, but not really turning. I checked underneath the washer and found that the cover shield had been detached from the gear case with only one screw present on the floor. I found the belt completely seized up on the motor and not in proper position. I checked the gear case and found the gear case poles for the cover shield were fine. I went ahead and replace the cam and belt and reassembled the unit. And I ran the unit into diagnostics and ran the unit through an auto test. I found the unit working and operating as designed. I had the customer start a load and found the unit working and operating as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Austin, TX 78723
Matthew
Job Details:
06/10/2024
Arrived on site for unit not cooling in the FC. Upon arrival customer canceled service at door. Says unit is functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Austin, TX 78750
Paul
Job Details:
06/10/2024
Arrived onsite for icemaker not making ice. On arrival I temped the freezer and found it to be in defrost after the defrost cycle I noticed the temp to drop to 14 degrees and the icemaker go through a harvest. But found the temp having a hard time to get lower due to the customer having product blocking the back of the freezer. I found the condenser to be a little dusty but not restricted and all fans and sealed system working. I advised the customer to keep the vents clear from product and icemaker was making ice. No water leaks present at time of service. Call complete. NO PARTS INSTALLED
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS08
Near Dripping Springs, TX 78620
Joe Z
Job Details:
06/10/2024
"Contacted techline and spoke with Brandon, tech recommends to Shim both rear sides, keep current shim on rear left , add thinner wooden contractor-shim on right rear. Adjust both front feet to make unit more flush with cabinet. Does not have adjustable hinge for this model. Recommend to add hinge shim to right door hinge. SR# 7739261038. Office to reschedule ; ordrng 1 WPM0274057 (Hinge shim) and 3 Woodenshims (Wooden shims)s and 2 4387828A (Shim)s"
We serviced a
JENN-AIR RANGE
Model JDRP548WP02
Near Crawford, TX 76638
Jonathan M
Job Details:
06/10/2024
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. I disassembled the unit and started to replace the wire harness. During the course of trying to replace the wire harness, I found several connectors missing from the new harness. I spoke to SW and sent her a couple photos. She asked me to verify model and serial information as their model and serial tag is incomplete. I did verify that the model and serial information has been burned up and cannot be read out fully. The customer states that we do have the right model and serial information. However, parts sent out do not indicate the correct information. I spoke to the service management team and they advised that they will need to make some inquiries about this model and parts, and will make a determination on how to continue forward. If proper parts can be found, please schedule service for at least two hours.; ordrng 1 Research (Harness) and 1 Research (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Wimberley, TX 78676
Matthew
Job Details:
06/10/2024
"Arrived onsite for multiple complaints. Customer stated unit makes noise, doors do not close correctly, fingerprint resistant finish is not working and freezer door is building condensation. Inspected and found noise complaint is due to ice box fan energizing. Notified customer that this is normal operating sound. FC door has spring loaded mullion and needs a close, not a door swing. The finish is reacting fine, some of the marks found are due to smudges not prints. With condensation, notified customer that with external heat and high humidity, large kitchen windows facing the unit, condensation can build. Changed horizontal mullion settings to on rather than sensor mode. Customer will monitor. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Blanco, TX 78606
Tim M
Job Details:
06/10/2024
"Arrived on site to test unit for loud noise. Activated evaporator fan and damper and confirmed with customer that the sound is the damper control. Will need to order damper for return visit. No parts installed, ordering part, rescheduled for 06/10.; ordrng 1 W11164593 (Damper)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Austin, TX 78703
Joe Z
Job Details:
06/10/2024
"Arrived on site for not making ice. Upon arrival, inspected unit and ice container is empty. Ran temperature checks and are correct. Ran diagnostics and all current temperatures as well as all average temperatures are correct. Test all fans and sensors and all passed. Replaced icemaker W11557001. Ran test 96 for water fill and 97 for door icemaker fill. Unit filled correctly. Unit is operating as designed. Customer will monitor ice production Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Austin, TX 78754
James K
Job Details:
06/10/2024
"WED4850HW0 Arrived on site for dryer not starting. Upon arrival, check thermal fuse and it was an open circuit. Replaced WP3392519 thermal fuse and re tested. Now unit is functioning as designed."
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Manchaca, TX 78652
Joe Z
Job Details:
06/10/2024
Arrived on site to replace failed oven door handle. Replaced handle W11449263. Unit is operating as designed. Job complete
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS2
Near Hutto, TX 78634
Wesley
Job Details:
06/10/2024
Arrived onsite for cracked vent assembly in unoccupied unit 2112. Ordering vent assembly to repair. No parts used.; ordrng 1 W11242950 (Vent and handle assembly)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX335HPS01
Near Leander, TX 78645
Lou
Job Details:
06/10/2024
"Arrived on site to inspect ice machine not working. Upon further inspection, I found the interior light off and no functions at the control panel. I found the unit plugged in so using my outlet tester, I tested the outlet and found no voltage at the outlet. I advised the customer and we checked the breaker and found the GFCI breaker has been tripped. Cycled power to the unit and immediately the external drain pump came on. I placed he unit in diagnostics and tested and the unit is operating as designed and did not trip the breaker. I recommended the customer have the breaker checked/replaced. No water leaks observed during service, job completed. No parts installed."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Blanco, TX 78606
Tim M
Job Details:
06/10/2024
"Arrived on site to test unit for skipping cycle and illuminating done LED. Entered diagnostics, unit started to fill but would not actuate latch. Replaced latch (W11513246) and control (W11513246) as precautionary, unit now latches properly. Tried to activate drain and spin, unit would not drain. Inspected harness and found broken wire to the drain pump. Repaired wire and tested, drain pump will still not activate. Will need to return with harness and drain pump as precautionary. Ordering parts, rescheduled for 06/17.; ordrng 1 W11643701 (Harness) and 1 W11399437 (Drain pump)"
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Georgetown, TX 78633
David Z
Job Details:
06/10/2024
Unit 10300. Arrived on site to replace damaged lower drawer. Replaced drawer panel and tested. Verified proper fitment. Repair completed. Parts used - WPW10330070.
We serviced a
MAYTAG WASHER
Model MVW7230HC1
Near New Braunfels, TX 78132
Andrey
Job Details:
06/10/2024
"Arrived on site to test unit for no power, customer stated that unit displayed error code onscreen for clothes in unit during clean cycle, when they tried to run clean cycle console would not power on, but they tried it after they returned and its running good, tested unit found F0E7 code present for washer clean issues, do to the erratic behavior that customer explained, replaced control as precautionary, ran a full diagnostics test, all components are activating properly unit is running as designed, no leaks detected job complete installed W11614541"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0HS1
Near Manor, TX 78653
James K
Job Details:
06/10/2024
"WFE525S0HS1 Arrived on site for unit showing error F6E1. Upon arrival, customer mentioned the oven will overheat. Even setting it to a low temp preheat, after preheat is finished, customer will notice both elements activated and eventually will trigger F6E1 error. Proceeded to replace W11544349 control. Thermistor reads 10k ohms. Re tested and unit cycled correctly. Unit is now functioning as designed."