We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near The Hills, TX 78738
Tyler L
Job Details: 04/14/2022
"Arrived on site for complaints of frost in freezer, icemaker not working, and temperature issues. Found FC at 6 and RC at 44. Temperature settings are set to 3 and 41, so temperatures are not far off. All thermistors checked good. All fans working well. Found air gaps in FC seal. Ran harvest test and found E2 error on icemaker. Could not gain access to the back of unit even with the door handles off. Island counter top is way too close. Will need to take all doors off if back access is needed. Will bring back main control as well. If issue ends up being with the main control, Office to reschedule.; ordrng 1 W11557001 (Icemaker) and 1 W10897938 (Seal FC)"
We serviced a
WHIRLPOOL DRYER
Model WGD9500TW3
Near Austin, TX 78748
Tyler L
Job Details: 04/14/2022
"Arrived on site for complaints of squealing noise. Found idler pulley wheel binder up.. Installed new part and tested, all operations normal. No squealing noise anymore
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS1
Near Austin, TX 78758
Luis
Job Details: 04/14/2022
"Arrived on site. Ran diagnostics weak water flow from valve,during compressor run loud noise from compressor piston hitting inner shell ordering compressor and valve. Job will need 3 hrs; ordrng 1 W10897719 (Valve) and 1 WPW10218037 (Evaporator) and 1 WPW10605286 (Compressor) and 1 W11506635 (Access valve) and 1 w10843121 (Drier) and 1 W10124096 (Cond. fan motor)"
We serviced a
GE DISHWASHER
Model GDF630PSM0SS
Near Kyle, TX 78640
Andrew
Job Details: 04/14/2022
"Arrived on site to test unit for leak. Found wash motor was leaking. Replaced wash motor, tested unit, unit now working as designed. Job complete."
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Kyle, TX 78640
Andrew
Job Details: 04/14/2022
Arrived on site to test unit for error code F7E1(tachometer missing). Found model number we had on file is incorrect. Updated model and ordering a needed control. Also ordering console as a precautionary. Office to reschedule. ; ordrng 1 W11478524 (Panel) and 1 W11543994 (Control)
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS02
Near San Marcos, TX 78666
Andrew
Job Details: 04/14/2022
"Arrived on site to test unit for base covers in ovens bowing. Found bases were not locked into place properly. Secured bases, tested unit, unit working as designed. No leaks detected. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Austin, TX 78702
Kevin
Job Details: 04/14/2022
"Arrived on site and inspected dishwasher encounter wash motor is failing, After replacement started cycle again and dishwasher is now running properly. No water leaks from connections at time of service, job complete"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Pflugerville, TX 78660
Cliff
Job Details: 04/14/2022
Arrived on site to diagnose a dishwasher that is not draining. Found debris caught in pump and cleaned debris from pump housing. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Pflugerville, TX 78660
Cliff
Job Details: 04/14/2022
Arrived on site to replace heating element for dishwasher. Installed new updated element per service pointer. All is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Austin, TX 78748
Kevin
Job Details: 04/14/2022
Arrived on site and found 2 knob stems are broken and knobs wont turn will need replacement; ordrng 2 WPW10339442 (Knob)s
We serviced a
GE DISHWASHER
Model PDW7880N20SS
Near Austin, TX 78738
Tyler L
Job Details: 04/14/2022
"Arrived on site for install of previously diagnosed part. Installed new valve. Turned water and power back on and tested. All normal operations. No water leaks detected, job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM704KPS0
Near Austin, TX 78703
Leonardo
Job Details: 04/14/2022
Arrived on site to replace heating element for Heating Element - SP W11540964 - Special Project S17304. Replaced element test unit and unit test good job complete.
We serviced a
WHIRLPOOL DRYER
Model WED7120HW0
Near Kyle, TX 78640
Andrew
Job Details: 04/14/2022
"Arrived on site to test unit for same issue, no power. Verified voltage to unit was correct. Found console not responding. Found no voltage to console. Replaced control and now console receiving proper voltage but not turning on. Replaced console, tested unit, unit now working as designed. Advised customer to get unit connected to WiFi. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM2
Near Kyle, TX 78640
Andrew
Job Details: 04/14/2022
Arrived on site to test unit for not washing properly. Drain pump continuity was not correct. Customer stated she would be purchasing new unit.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Niederwald, TX 78640
Andrew
Job Details: 04/14/2022
"Arrived on site to test unit for latch not engaging. Verified proper voltage to latch. Replaced latch and leveled unit. Tested unit, unit now working as designed. No leaks detected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5VHEXVB01
Near Buda, TX 78610
Andrew
Job Details: 04/14/2022
Arrived on site to test unit for no ice production. Found ice maker responding properly to diagnostics. Ice maker calling for water but water not filling. Also found no water from dispenser. Removed water filter and all functions returned. Advised customer to have filter replaced. Customer stated it has been way over 6months since last replaced. No leaks detected. Job complete.
We serviced a
WHIRLPOOL OVEN
Model KOCE500ESS09
Near Coupland, TX 78615
Cliff
Job Details: 04/14/2022
Arrived on site to diagnose an oven that has broken door glass. Replaced inner door glass and all is working properly at this time.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW
Near Taylor, TX 76574
Cliff
Job Details: 04/14/2022
Arrived on site to diagnose a dryer that is not heating. Found cutoff t-stat open preventing unit from heating. Replaced cutoff t-stat and tested unit. All is functioning properly at this time. Advised customer that external venting is clogged and it will need to be resolved prior to using unit.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JB0
Near Taylor, TX 76574
Cliff
Job Details: 04/14/2022
Arrived on site to diagnose a range with f1 e0 error code. short in board.
We serviced a
FRIGIDAIRE DISHWASHER
Model FPHD2491KF0
Near Nolanville, TX 76559
Wesley
Job Details: 04/14/2022
Arrived onsite for leak and found unit leaking from the inlet valve. Ordering the inlet valve to repair. Customer needs return service on the 22nd or after due to travel. ; ordrng 1 5304482406 (Inlet valve)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Killeen, TX 76549
Wesley
Job Details: 04/14/2022
Arrived onsite and found unit operating off balance with a leak. Found hot water inlet hose trickle leaking from back. Tightened and eliminated leak. Leveled unit and demonstrated to customer that the unit is now spinning smoothly and quietly. All checks good.
We serviced a
WHIRLPOOL DRYER
Model WED4850BW0
Near Killeen, TX 76549
Wesley
Job Details: 04/14/2022
Arrived onsite for not drying well and some noise. Found dryer vent clogged with lint. Short duct so I cleared the unit of lint and advised customer on importance of cleared duct. Found belt snag. Replaced belt and pulley to address intermittent squeal. Unit is now operating quietly and drying well. All checks food.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Killeen, TX 76543
Wesley
Job Details: 04/14/2022
Arrived onsite and found unit operating with failed leaking sump. Ordering the sump and motor to repair. Office to reschedule. ; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Hutto, TX 78634
Cliff
Job Details: 04/14/2022
Arrived on site to diagnose a washer that is not spinning. Found clutch not activating shifter and couldn't hear relay in control operating. Contacted tech line and replaced control to make sure the one previously installed wasn't faulty. Unit checks good and started operating properly after reassembling the motor. No further repairs needed and no leaks were found at time of service. Tech line rep AndrewFile# 7733184512
We serviced a
GE MICROWAVE
Model JVM3160DF4BB
Near Killeen, TX 76542
Wesley
Job Details: 04/14/2022
"Arrived onsite for damaged and inoperable microwave, and replaced the broken door and broken tray. Unit is now operating as designed all checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHEXVB01
Near Killeen, TX 76542
Wesley
Job Details: 04/14/2022
Arrived onsite and found unit with dispenser panel damage. Buttons falling off. Unit is still functional but not cosmetically correct and not moisture resistant. Ordering ui panel. Advised customer panel is no longer available and AHS will review options. Restored ice dispensing function by correcting bin alignment to repair. ; ordrng 1 W10153725 (Ui assembly)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Hutto, TX 78634
Cliff
Job Details: 04/14/2022
"Arrived on site to diagnose a microwave with a damaged turntable rest and liner. Found rest burned and lier in that section damaged. Contacted tech line and they advised that whirlpool will contact homeowner to follow up, and unit is not to be repaired again.Tech line rep (Orlando)File# 7733435838"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Killeen, TX 76542
Wesley
Job Details: 04/14/2022
Arrived onsite for microwave not heating. Found failed hi voltage circuit. Replaced mag cap and diode. Unit is now operating as designed. All checks good.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Florence, TX 76527
Wesley
Job Details: 04/14/2022
Arrived onsite and replaced valve. Unit is now operating as designed cod water is working.
We serviced a
MAYTAG DRYER
Model MEDB725BW0
Near Jarrell, TX 76537
Wesley
Job Details: 04/14/2022
Arrived onsite and found unit not sensing well. Cleaned sensor bars and tested. corrected unit function. All checks good. Advised customer on findings.
We serviced a
GE OVEN
Model JGSP28DEN1BB
Near Hutto, TX 78634
Cliff
Job Details: 04/14/2022
Arrived on site to diagnose an oven that is not heating. Found bake ignitor faulty and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTSB3
Near Pflugerville, TX 78660
Cliff
Job Details: 04/14/2022
Arrived on site to diagnose a dishwasher that is not turning on. Found switch on wall turned off preventing power from getting to unit. Turned switch on and all is fully functional. No repairs are needed and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS07
Near Pflugerville, TX 78660
Cliff
Job Details: 04/14/2022
Arrived on site to diagnose a refrigerator that is leaking. Found water line for dispenser not inserted far enough into valve to allow it to seal. Reinstalled line properly. Unit is not installed for testing.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Moody, TX 76557
Tyler
Job Details: 04/14/2022
"Arrived on site for dryer not advancing timer and tripping breaker still. Upon arrival confirmed issue. Found timer not advancing. After further inspection found power supply to unit was within range at 250v with no failures or fluctuations. Found timer receiving and sending power supply as designed. Found thrmst-fix & failing preventing temps readings to allow timer advancement. Also found door switch failing causing breaker issue. Replaced both Thrm. Fix and switch. Allowed unit to run for 30 minutes, found breaker not tripping and timer advanced as designed. Also advised customer of needing a dvc to prevent further issues.; ordrng 1 3387134 (Thrmst-fix (Tg truck stock))"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Temple, TX 76502
David Z
Job Details: 04/14/2022
"Arriced on site to diagnose refrigerator losing cooling. On arrival found unit is at room temperature and providing no cool. Examined evaporator and found no frost pattern present. Compressor is running, but providing no cooling. Ordering sealed system parts to resolve. Office to schedule with SS tech. ; ordrng 1 W11507067 (Evaporator) and 1 W11125124 (Compressor) and 1 W11506635 (Access Valve) and 1 WPW10143759 (Dye Dryer)"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Gatesville, TX 76528
Tyler
Job Details: 04/14/2022
Arrived on site for washer leaving water twice in the cycles in the dispenser. Upon arrival confirm complaint and after further inspection found no errors in diagnostics. Found inlet valve solenoid not fully closing. Replaced inlet valve/housing. Found no leaks after repairs. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Austin, TX 78748
Kevin
Job Details: 04/14/2022
"Arrived on site and found heating element is broken, will need to bring back heating element to correct issue; ordrng 1 W10518394 (Element)"
We serviced a
WHIRLPOOL WASHER
Model NFW5800HW3
Near Austin, TX 78748
Kevin
Job Details: 04/14/2022
"Arrived on site and found door latch is broken, after replacing it washer will now complete a diagnostic cycle, job complete"
We serviced a
MAYTAG DRYER
Model MEDB766FW0
Near Gatesville, TX 76528
Tyler
Job Details: 04/14/2022
"Arrived site for dryer overheating. Upon arrival confirm complaint and found F4E4 & F4E1 errors in diagnostics. Found element grounding out with failure coils, also found ACU intermittently sending low voltage to hardware. Replaced ACU and element allowed unit to run 30 minutes both the customer and I confirmed no over heating issues. Call complete ; ordrng 1 279838 (Element (dont order/used from job# 336864))"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS
Near Georgetown, TX 78633
Jonathan S
Job Details: 04/14/2022
"Arrived on site for oven clock advancing faster than time of day. Inspected unit and work area. Performed diagnostics mode and checked fault codes, none stored. Found unit not connected to WiFi. Spoke with customer on how to connect unit to WiFi. Unit is operating as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Georgetown, TX 78633
Jonathan S
Job Details: 04/14/2022
Arrived on site for dishwasher not draining. Inspected unit and work area. Tested drain pump and found activating. Found drain line clear. Inspected drain pump housing and found object stuck in housing and not allowing impeller to turn. Assembled unit and performed diagnostics mode. Monitored test cycle and found unit operating as designed. Spoke with customer on service performed.
We serviced a
KENMORE DISHWASHER
Model 665.12773K312
Near Georgetown, TX 78633
Jonathan S
Job Details: 04/14/2022
"Arrived on site for dont drying dishes. Inspected unit and work area. Performed diagnostics mode, found error code F6-E6 cold water entering unit and F8-E1 slow drain. Found no loop in drain line and no access to correct due to reverse osmosis. Measured incoming water temperature at faucet and found 120?. Measured amp draw to element at 7.5 amps. Found suds from rinse aid as designed to show that it is working as designed. Found hot temperatures at end of test cycle on element. Unit is operating as designed. No water leaks detected during service. Spoke with customer on error codes and user care guide."
We serviced a
KENMORE DRYER
Model 110.6513241
Near Georgetown, TX 78633
Jonathan S
Job Details: 04/14/2022
Arrived on site for dryer not drying clothes. Inspected unit and work area. Performed air flow test and found tester not registering air flow. Removed vent and found no air flow. Disassembled unit and found blower housing clogged (see SD-pic). Cleared blower housing. Tested operation with blower housing off and found unit operating as designed. Assembled unit and performed air flow test with vent off and found good air flow. Attached vent and performed air flow test and found restriction in home venting. Informed landlord of venting issue.
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Austin, TX 78749
Kevin
Job Details: 04/14/2022
"Arrived on site and inspected dryer and found push to start switch has failed. After replacing it dryer is now working properly, job complete"
We serviced a
WHIRLPOOL OVEN
Model KFGD500ESS04
Near Austin, TX 78749
Kevin
Job Details: 04/14/2022
"Arrived on site and replaced igniter diagnosed on previous visit. After replacement upper oven is now heating properly. Collect the remaining balance, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS3
Near Georgetown, TX 78633
Jonathan S
Job Details: 04/14/2022
"Arrived on site for refrigerator leaking water in FC. Inspected unit and work area. Found sign of clogged defrost drain. Gained access to condenser drain and found duckbill clogged. Will need to replace duckbill with P-trap kit. Contacted claims department and found kit will be covered (SC). Disassembled FC and removed ice from evaporator drain pan. Found ice maker mold chipping. Recommend to replace ice make. Contacted parts department and part was delivered while on site. Removed duckbill and installed kit. Removed ice maker and installed new. Assembled unit and tested defrost operation. Tested ice maker cycle and monitored operation. All tested good, no water leaks detected during service.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Georgetown, TX 78633
Jonathan S
Job Details: 04/14/2022
"CArrived on site for washer making noise in agitation cycle. Inspected unit and work area. Performed diagnostics mode and checked fault codes. Found fault F7-E6 motor fault. Gained access to motor and measured resistance and found correct. Measured capacitor farad and found correct. Removed cam and grease leaking from gearcase. Will need to replace gearcase to repair.
We serviced a
JENN-AIR COOKTOP
Model JGC8430BDS
Near Georgetown, TX 78633
Jonathan S
Job Details: 04/14/2022
Arrived on site for cooktop front right burner not igniting. Inspected unit and work area. Tested operation to verify failure. Found spark igniter sparking downwards. Adjusted igniter and cleaned. Assembled burner and tested operation. Found working as designed. Had customer test burner as well.
We serviced a
LG WASHER
Model WM2277HW
Near Georgetown, TX 78633
Jonathan S
Job Details: 04/14/2022
"Arrived on site for washer making a squeaking noise. Inspected unit and work area. Found noise occurs when spinning basket by hand. Gained access to bearing and rotor. Found slack in rotor. Removed rotor and found rotor bolts loose. Tightened rotor bolts and reinstalled rotor. Spin tub by hand and found noise no longer occurring. Added zip tie to drain line. If noise reappears will need to replace rotor and stator,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Georgetown, TX 78628
Vincent
Job Details: 04/14/2022
"Arrived on site for Refrigerator dispensing low water pressure, tested unit and found low water pressure on dispenser. Replaced water valve and continued to do the same right after I replaced the valve. Tested water pressure coming out her wall and found the problem there. I advised CX to contact a certified plumber and get the water line supply fixed no water leaks detected during service, job completed"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Kyle, TX 78640
Andrew
Job Details: 04/14/2022
Arrived on site to test unit for hissing/gurgling sound. Found drain hose was not installed properly. Secured drain hose and notice cold water valve on homes wall was leaking. Advised customer to have valve replaced. Turned water valve off to stop leak. Advised unit will not work properly with cold water off and to have valve replaced asap. No leaks detected. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Kyle, TX 78640
Andrew
Job Details: 04/14/2022
"Arrived on site to test unit for no/little ice production. Found stored error code E2(ice maker lost position). Temps were correct in RC, FC and ice maker compartment/bin. Noticed right RC door switch was not turning lights on. Removed switch and found it not connected. Attempted to pull connection out from linear with no success. Connection is to far into linear to connect to switch. Removed excessive foam and tried to pry and pull on connection to break it loose with no success and stopped attempting as to not damage unit. Spoke with tech line and was told Whirlpool would be contacting customer. No further repairs recommended at this time. SR#7733434379"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Seguin, TX 78155
Andrey
Job Details: 04/14/2022
"Arrived on site to test unit for excessive shaking, tested unit found Unit at optimal performance, no excessive shaking detected, spoke to customer , customer has switched from side loader washer and was not aware that some shaking is normal, advised customer not to overload washer or under load to minimize vibration, if unit becomes of balanced, pause and adjust clothes, at this time unit is running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Seguin, TX 78155
Andrey
Job Details: 04/14/2022
"Arrived on site to test unit for loud vibrating noise, tested unit found unit quiet but as soon as you open the door and the unit moves to a perfect position the vibrating noise returns, pin pointed the noise coming from condenser vibrating against refrigerator frame, installed sound pad from truck stock part #W11113654 under condenser, noise is now gone, moved unit to different positions, no noise is present, advised customer to monitor and if the noise returns to text me directly, at this time unit is running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Seguin, TX 78155
Andrey
Job Details: 04/14/2022
"Arrived on site to replace previously diagnosed timer, tested unit found timer is not needed, ran vent test and test failed even though the exterior vent is only 12 inches away, looked behind unit and found the vent completely squished pulled unit from wall performed test and it passed, removed vent and found housing sticking out 2.5 inches, spoke with contractor and he will cut it back so when unit is pushed against wall same issue wont occur at this time there is no issues with unit, job complete"
We serviced a
MAYTAG RANGE
Model MER6600FZ2
Near Seguin, TX 78155
Andrey
Job Details: 04/14/2022
"Arrived on site to test unit for self clean not turning on and cook top hot light is not turning off, tested unit for shorted FR infinite switch, replaced switch light turn off, put into self clean mode, it activated with no issue, unit is running as designed, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near New Braunfels, TX 78132
Andrey
Job Details: 04/14/2022
"Arrived on site to test unit for dishes not drying, put unit through diagnostics cycle, all components engaging and heater element is heating, advised customer on standard operating procedures, noticed that there was no rinse aid and customer only filled it once since February, advised customer on procedures to get better results for drying, customer was not aware on how long the cycles last on dishwasher, at this time the unit is running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC0
Near New Braunfels, TX 78132
Andrey
Job Details: 04/14/2022
"Arrived on site to test unit for LF error code, tested unit found hot water valve when open is just trickling causing LF error, replaced valve, tested unit, unit now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model JDB1250AWW
Near New Braunfels, TX 78132
Andrey
Job Details: 04/14/2022
"Arrived on site to test unit for whining sound and rattling, tested unit found rattling coming from sump, removed sump covers found multiple metal fragments and plastic pieces rattling against the chopper blade, removed objects, tested unit , unit now running as designed, no leaks detected job complete ; ordrng 1 WP99003149 (Wheel)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near New Braunfels, TX 78130
Andrey
Job Details: 04/14/2022
"Arrived on site to test unit for water remaining at the end of cycle, tested unit found no Restrictions in drain hose, put unit into diagnostics and found F9E1 error, activated drain pump and its taking to long to drain, replaced drain pump, tested unit, unit now running as designed, no leaks detected job complete"
We serviced a
GE COOKTOP
Model JP989TK1WW
Near Elgin, TX 78621
Joe Z
Job Details: 04/14/2022
"Arrived onsite for DUAL HEATING ELEMENT REPLACEMENET KIT. Upon arrival customer had already installed element kit, it will just not energize. Found 2 wires connected on wrong terminal. Secured the wires in correct place. Test unit and unit operates correctly.job complete"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Elgin, TX 78621
Joe Z
Job Details: 04/14/2022
Arrived onsite for Grinding or Rubbing Noise . Upon arrival test unit and heard a noise from bottom of unit. Found cam was loose and making noise. Removed cam and reinstalled. Test Unit and unit operates as designed. No leaks present at this time.job complete
We serviced a
WHIRLPOOL RANGE
Model WFC150M0EB3
Near Georgetown, TX 78626
Gerry C
Job Details: 04/14/2022
"Arrived to inspect burner issue. The inner section of the two part burner was heating to red hot and then switched to the outer after several minutes. I advised the CX that this issue is a common complaint, but how the newer units are designed to operate and it is working correctly. The left front burner switch was sparking badly and I removed and replaced it. Operational test good.
We serviced a
KITCHENAID RANGE
Model KCGC506JSS00
Near Andice, TX 78628
Gerry C
Job Details: 04/14/2022
"Arrived to inspect burner issue. The CX advised me that they had found and removed soot from one of the burners and the issue has not returned since. I tested all burners and they ignited as designed and flame heights were within expected ranges. Operational test good, no gas leaks detected during service."
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Austin, TX 78717
Gerry C
Job Details: 04/14/2022
"Arrived to complete prior attempt. I extracted the failed rotor hardware and then tested. The unit developed a high-pitched squeal during spin and I removed and replaced the gear case assy. I tested through multiple modes and the issue was resolved. Operational test good, no leaks observed during service. Drain safety strap added."
We serviced a
WHIRLPOOL WASHER
Model MHW8630HC0
Near Austin, TX 78751
Scott
Job Details: 04/14/2022
Arrived on site for Ui not powering up. Unit powered up when I arrived . Ran diagnostics got off balanced load . Did small adjustment of leveling feet . Ran both manual all and auto test . Passed both . Ran quick wash also . And drain and spin to make sure balance issue was resolved . Recommended no repairs at time of service . Did recommend running a clean cycle . No water leaks detected at time of service.
We serviced a
WHIRLPOOL DRYER
Model WED6620HC2
Near Austin, TX 78751
Scott
Job Details: 04/14/2022
"Arrived on site for dryer not powering up. Checked and found no power at block. Found breakers tripped . Reset breaker . Now getting correct voltage . Ran diagnostics ,no error codes . Unit is now heating properly . Breaker is a gfi. Recommend having customer have an electrician look at outlet and breaker . No lint build up at time of service. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Austin, TX 78752
Scott
Job Details: 04/14/2022
"Arrived on site , replaced sump,vent ,acu control. Ran diagnostics. No error codes . All checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Austin, TX 78704
Leonardo
Job Details: 04/14/2022
Arrived on site to replace ui and console. Replaced both parts test unit and unit test good job complete.
We serviced a
GE RANGE
Model JGSS66SEL3SS
Near Austin, TX 78704
Leonardo
Job Details: 04/14/2022
Arrived on site to test unit for unit tripping breaker when tuning oven on. Test unit and found shorted board. Replace board test unit and oven turning on but when you open the door it trips breaker. Test unit and found bad light socket. Ordering new light socket office to reschedule ; ordrng 1 40A15 (Bulb) and 1 WB08T10026 (Socket)
We serviced a
LG WASHER
Model WT7300CW
Near Round Rock, TX 78681
Vincent
Job Details: 04/14/2022
"Arrived on site for washer no power, inspected unit and work area. I disassembled unit control board to test for power and we had power to board but no feedback, will need a new main PCB in order to work. No water leaks detected during service job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HV3
Near Hutto, TX 78634
Vincent
Job Details: 04/14/2022
"Arrived on site for microwave not working, inspected unit and work area. Tested voltage at wall and had good voltage, i then tested unit and had no power. Disassembled unit and found blown fuse replaced it and it blown when I open door. Will return on 4/18 to finish job with ordered parts. ; ordrng 2 W10138793 (Fuse)s"
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Round Rock, TX 78664
Vincent
Job Details: 04/14/2022
"Arrived on site for server making nosies. Inspected unit and work area. Disassembled unit and found weeks getting stuck and also idler pulley, replace parts needed. Tested unit and is working as designed. No water leaks detected on steam dryer, job completed."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Round Rock, TX 78665
Vincent
Job Details: 04/14/2022
"Arrive on site for dryer not heating, inspected unit and work area. Tested heat temps, and no heat. Disassembled unit and tested all components and found thermostat open. Replaced part and reassembled unit. Tested unit and is now operating as designed. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Hutto, TX 78665
Vincent
Job Details: 04/14/2022
"Arrived on site to install previously diagnosed parts, disassembled unit and installed new fan motor and defrosted ice build up in the evaporator. Tested unit and is now performing as designed , no water leaks detected during service. Job completed."
We serviced a
KITCHENAID RANGE
Model KFDC506JSS01
Near Lakeway, TX 78738
Tyler L
Job Details: 04/14/2022
"Arrived on site for complaints of burners not working correctly. Found one burner with large amount of oil spilled on it. Found burner caps in wrong positions. Adjusted burner caps and cleaned. Tested all burners and all are working properly. No other issues at this time, job co."
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW3
Near Lakeway, TX 78734
Tyler L
Job Details: 04/14/2022
"Arrived on site for complaints of no drain. Customer stated the actual complaint is unit leaking. She said the washer will leak every time. Found F2E1 UI stuck button error code. Verified all buttons working properly on UI. Inspected valve, hose connections, tub, and looked all over for water trails and found none. Ran a cycle and monitored. Found stand pipe draining water much too slow. Filled and drained again and monitored water draining in stand pipe, and found it too slow. Water siphoning back into tub most likely causing leak. Advised customer to contact plumber to have issue corrected.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Briarcliff, TX 78669
Brandon
Job Details: 04/14/2022
"Arrived on site to inspect unit for FR burner not igniting properly, flames to high on RR burner, and burners not simmering. I found wrong orifice in RR burner, customer had orifices so I changed to correct orifice, and I adjusted all burner valves to simmer, unit tested good."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX335HPS00
Near Spicewood, TX 78669
Brandon
Job Details: 04/14/2022
"Arrived on site to replace reservoir pump and recirculating pump, after replacing parts, unit tested good, customer still needs to get gravity drain corrected."
We serviced a
KENMORE WASHER
Model 796.4154921
Near Austin, TX 78738
Brandon
Job Details: 04/14/2022
"Arrived on site to inspect unit for not draining, found drain pump failed, I replaced pump, unit tested good.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508HPS00
Near Austin, TX 78703
Luis
Job Details: 04/14/2022
"Arrived on site. Diagnosed a defective drain pump,unit will need new drain pump,tube and hose; ordrng 1 W10825876 (Tube drani) and 1 W11572053 (Hose)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Austin, TX 78757
Luis
Job Details: 04/14/2022
"Arrived on site. Found damaged fresh food door,replaced defective fresh food door checked door seal good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ
Near Austin, TX 78758
Luis
Job Details: 04/14/2022
"Tenant wouldnt allow tech in,claimed she needed to clean before entry,talked to office manager she will call into office to reschedule for the last and final time. ; O-emld tckt"
We serviced a
WHIRLPOOL RANGE
Model WFG515S0ES0
Near Austin, TX 78741
Leonardo
Job Details: 04/14/2022
Arrived on site to test unit for unit closing when oven on. Test unit and found normal operation of unit. Unit Clinton heheh trying to turn back on to maintain temp. Job complete.
We serviced a
JENN-AIR RANGE
Model JIS1450DP2
Near Austin, TX 78741
Leonardo
Job Details: 04/14/2022
"Arrived on site to test unit for unit giving miss wire error code and shorted or stuck keypad. Check voltage and voltage correct at this time. Found bad control board and UI, will need to relace board and UI Tenant was saying light in the kitchen will randomly turn on and off like the oven would. Spoke with home owner and advised to get electrician to check breaker. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KUDP02FRSS1
Near Buda, TX 78610
Leonardo
Job Details: 04/14/2022
Arrived on site to test unit for unit not having power. Test unit and found opened bimetal. Replaced bimetal test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Buda, TX 78610
Leonardo
Job Details: 04/14/2022
Arrived on site to test unit for unit stopping. Test unit and found unit not getting enough water. Replaced fill valve test unit and unit test good at this time job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Mustang Ridge, TX 78610
Leonardo
Job Details: 04/14/2022
Arrived on site to test unit for unit making noise. Ran unit over and over again removed panel and cover everything test good. Could not duplicate problem at this time.
We serviced a
JENN-AIR OVEN
Model JJW2830DS01
Near Austin, TX 78738
Brandon
Job Details: 04/14/2022
"Arrived on site to replace UI panel, after replacing, unit tested good, collected balance on cc. Part was covered by Jenn Air,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM02
Near Austin, TX 78732
Brandon
Job Details: 04/14/2022
"Arrived on site to inspect unit for lights not working, found failed freezer module. I replaced module, unit tested good, collected payment on cc.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354DSS5
Near Austin, TX 78732
Brandon
Job Details: 04/14/2022
"Arrived on site to inspect unit for a leak, found leak coming from motor assembly, specifically the diverter motor section. The leak caused damage to floor boards, flooring, and sheet rock, I took pictures.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Leander, TX 78645
David S
Job Details: 04/13/2022
Arrived on site to repair the fridge. Customer showed me her burner knob was melting. I found some of the burner caps on the cook top not set right. I spoke to the customer about how to clean the burner heads and caps and how to make sure they are seated properly. I am ordering a new knob. Reschedule for Monday 5/2/22; ordrng 1 W11366438 (Knob)
We serviced a
GE REFRIGERATOR
Model CSS25USWCSS
Near Austin, TX 78739
Luis
Job Details: 04/13/2022
"Arrived on site for cooling complaint. Found fan motor not running,also found burned out heater ordering fan motor and heater ; ordrng 1 WR51X10055 (Heater) and 1 WR60X10307 (Fan motor) and 1 WR60X30922 (Fan blade)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Pflugerville, TX 78660
Wesley
Job Details: 04/13/2022
Arrived onsite for loud vibration noise and determined it was the door ice maker fill valve. Valve chatter and noise is within normal specifications. the unit is operating as designed. Advised customer on findings.
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS0
Near Austin, TX 78749
Kevin
Job Details: 04/13/2022
"Arrived on site and inspected range and found lightbulb base is stuck in socket. Remove socket and extracted broken base. Customer has a new lightbulb on hand and after replacing it it is working properly.
We serviced a
MAYTAG WASHER
Model WTW4816FW2
Near Marble Falls, TX 78654
Brandon
Job Details: 04/13/2022
"Arrived on site for customer complaint of agitator not working, found agitator bolt loose, I tightened bolt and ran calibration, then ran diagnostic tests, everything passed, tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Killeen, TX 76543
Tyler
Job Details: 04/13/2022
Arrived on site for refrigerator not cooling correctly. Upon arrival confirm complaint and after further inspection found that the suction line from liner to compressor had been hit and cracked open causing sealed system leak. Found that the unit is going to require a sealed system repair including all or 600 equipment needed for repair. Spoke with whirlpool techline (Ed sr#7733417108) and was instructed to replace ss equipment. Spoke with PR in the office and was instructed to allow PR to order parts required for needed repair office to reschedule once availability of all parts is known.; ordrng 1 W11370574 (Compressor) and 1 W11368877 (Evap coil) and 1 W11559685 (Drip pan) and 1 WPW10143759 (Uv drier) and 1 W10913906 (Access valve) and 1 R600kit (R600 kit) and 1 Cnote (Pr to order couplers) and 1 Lokringkit (Lokring kit) and 1 Unknown (Drip pan mounting kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Lago Vista, TX 78645
David S
Job Details: 04/13/2022
Arrived on site to install previous diagnose part. I gained access to the icemaker. I removed the failed icemaker and replaced it with new. I preformed a harvest cycle and found the new ice maker working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Leander, TX 78645
David S
Job Details: 04/13/2022
Arrived on site to replace the freezer door bottom trim piece. I removed the door and installed a new trim piece. I I inspected the unit and work area. I found door sealing Properly. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model JDTSS246GL0
Near Leander, TX 78645
David S
Job Details: 04/13/2022
"Arrived on site to install previous diagnose parts. The unit was in the garage. I replaced the tube, and third level rack. While changing the tube I found the adjuster cracked for the second row. I am ordering the second level adjusters, position tethers. The door is now closing as designed. The office will reschedule when we have eta on the parts.; ordrng 2 WPW10546503 (2nd level adjuster)s and 2 WPW10195839 (Adjuster tether)s"