We serviced a
KITCHENAID REFRIGERATOR
Model KUDF204ESB00
Near Austin, TX 78735
Scott
Job Details: 09/13/2023
"Arrived on site ,replaced slides left hand and left support upper and both right hand supports on bottom draw . Doors are closing properly . Job complete"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Austin, TX 78703
Wesley
Job Details: 09/13/2023
Arrived onsite and found unit operating with failed console. Replaced console. Unit is now operating as designed. All checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506ESS01
Near Austin, TX 78703
Luis
Job Details: 09/13/2023
"Arrived on site for no lights. Diagnosed a defective led module,per service pointer removed all leds,installed updated leds all leds working as designed. AUTHO S84638"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Manor, TX 78653
Matthew
Job Details: 09/13/2023
Arrived onsite for unit freezing items in fresh food section. Upon arrival inspected unit. Found majority of items frozen in RC. Ran diagnostics and found diffuser door sticking allowing cold airflow to continuously funnel air into RC. Ordering diffuser. Set to return September 20th.; ordrng 1 W11645127 (Diffuser)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Austin, TX 78722
Joe Z
Job Details: 09/13/2023
"Arrived on site for not drying. Upon arrival, Ran diagnostics and there are no saved error codes. Ran diagnostics and heater is energizing and pulling correct amperage. Noticed there is no rinse aid being used. using rinse aid, hot water, and placements of dishes will help with drying process. Explained how plastics will not dry correctly with this model. Unit is operating as designed. No leaks present at this time. Job complete"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Bastrop, TX 78602
Matthew
Job Details: 09/13/2023
Arrived onsite for unit leaking. Upon arrival inspected unit. Ran unit and found no signs of leaking. Inspected behind unit and found AC drip pipe is draining down the same line as he washer standpipe. The dripping sound is from the ac not the washer. No signs of water in the flooring. No leaks present at this time.
We serviced a
ELECTROLUX WASHER
Model EWFLS70JSS0
Near Georgetown, TX 78628
David Z
Job Details: 09/13/2023
"Arrived on site to replace dispenser drawer to resolve lack of spring action when opening. Found new drawer was blue, and even with testing it no difference was made. By the looks of the interior of the drawer housing there is a lever that's sagging and isn't staying locked where it needs to. Customer does not wish to further pursue a repair, and doesn't mind running unit as is. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Round Rock, TX 78665
Gerry C
Job Details: 09/13/2023
"KRMF706ESS01 GP arrived on site to perform a sealed system repair. Replaced compressor, uv drier and service port. Pulled vacuum and found the vacuum would not hold. Charged the system with nitrogen to 120psi and bubble tested braising points, FC &RC Evap and found no leaks. Charged the yoder loop with nitrogen and discovered a slow leak is present. Advised tech line of my findings. Unit submitted for product exchange. No water leaks observed during service. SR# 7737320902"
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near San Marcos, TX 78666
Andrew
Job Details: 09/13/2023
Arrived on site to test unit for not washing properly. Found error f4e3(motor not engaging). Verified receiving proper voltage(120vac). Replaced motor and unit now working as designed. No leaks detected. Job complete.
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Austin, TX 78747
Scott
Job Details: 09/13/2023
Arrived on site for dryer taking multiple cycles to dry. Ran air flow and temp checked . Found air flow restriction. Recommended customer to have exterior vent cleaned. Job complete Collected 162.36 AUTHO 4CNLV3
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Canyon Lake, TX 78133
Andrew
Job Details: 09/13/2023
Arrived on site to test unit for temps being erratic. Found UI display is out. Recommend UI and control replacement. Office to reschedule. ; ordrng 1 W10848301 (UI) and 1 W10843055 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78745
Luis
Job Details: 09/13/2023
"Arrived on site for no ice. Diagnosed a defective icemaker,replaced icemaker ran harvest test passed icemaker filled with water"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Marble Falls, TX 78654
Lou
Job Details: 09/13/2023
"Arrived on site to inspect washer noises. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and manually tested the spin cycle and found the basket slipping on the gearcase spindle. Stopped testing and disassembled the unit to find the teeth on the bun stripped and the teeth on the gearcase rusted and stripped. Tilted the unit back to inspect the gearcase components and found the cam teeth beginning to strip and the belt with slack in it. Once I received authorization to replace parts, I removed and replaced the gearcase, cam, belt and hub and calibrated the unit. Retested the unit in diagnostics and it is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID RANGE
Model KCGS356ESS05
Near Liberty Hill, TX 78642
Maurice R
Job Details: 09/13/2023
Arrived on site for cooktop burner flame to big on the low setting. On interior found 2 burners that there was no simmer just high and medium. Adjusted the valve so the burners have a simmer flame. No gas leaks detected during service.
We serviced a
WHIRLPOOL OVEN
Model KOSE500ESS02
Near Liberty Hill, TX 78642
Maurice R
Job Details: 09/13/2023
"Arrived onsite for a oven with a error message. The error message is for a missed wired unit or the power flashed on and back Will create the error message. I turn the breaker off for 1 minute and restarted the unit. The error message was gone, I heated the oven to 300? before I turn it off. The oven is working as designed."
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Pflugerville, TX 78660
Kimo
Job Details: 09/13/2023
"Arrived on site to install previously diagnosed parts. Upon arrival I installed the new control, cam,and actuator and tested the unit and found unit operating as designed no leaks."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Georgetown, TX 78626
Gerry C
Job Details: 09/13/2023
MED4500MW0 Arrived to inspect timer not working. I found the timer had failed internally and locked up. I removed and replaced the timer and tested. The knob had failed as well and will require replacement. Part W11675852 D2C.; ordrng 1 W11675852 (Timer Knob) and 1 PartD2C (W11675852 D2C)
We serviced a
KITCHENAID REFRIGERATOR
Model KBBR306ESS01
Near Dripping Springs, TX 78620
Scott
Job Details: 09/13/2023
Arrived on site for Fronde not making ice . Found IM will not harvest or fill. Ordering ice maker . Call to set return ; O-emld tckt
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Smithville, TX 78957
Matthew
Job Details: 09/13/2023
"Arrived onsite for unit making lots of noise when in use. Upon arrival inspected unit. Found rollers and idler worn. Also belt was worn. Replaced idler pulley, rollers (2) and belt. Unit is now functioning properly. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ1
Near Round Rock, TX 78681
Kimo
Job Details: 09/13/2023
"Arrived onsite to install properly diagnosed parts.upon arrived installed the new ui, gasket and tested the heating element and found that the heating circuit is good. I replaced the control and tested the unit and found the unit operating as designed no leaks."
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Austin, TX 78733
Leonardo
Job Details: 09/13/2023
Arrived on site to replace console. Replaced console test unit and unit still not working. Removed back cover and found blower stuck with vent. Secured vent away from blower test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near Belton, TX 76513
Tyler
Job Details: 09/13/2023
"Arrived on site for refrigerator making a rattling noise.p and needing wires inspected under fc door. Upon arrival confirmed nois failure when opening rc door and finding defuser motor vibrating heavily enough to visually shake cover. Found wiring under fc door intact. Rescheduled customer for 09/19/23 to complete repairs. Ordering W11236851 defuser, W11236851 cover; ordrng 1 W11236851 (Defuser) and 1 W11236851 (Cover)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Manor, TX 78653
Matthew
Job Details: 09/13/2023
Arrived onsite to replace faulty ice door. Replace part. During replacement found outer chute with Condensation and light frost on inner chute cover. This could be due to the faulty ice door. Customer will monitor . If symptoms persist could be an insulation issue. Customer will monitor. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Austin, TX 78735
Leonardo
Job Details: 09/13/2023
Arrived on site to test unit for shorted keypad. Found shorted console and console coming a part. Will order new console office to reschedule ; ordrng 1 W11660284 (Console)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Pflugerville, TX 78660
Kimo
Job Details: 09/13/2023
Arrived onsite for a washer that is not completing cycle. Upon arrival I ran the unit in quick wash and found that the unit operated as designed. No leaks
We serviced a
WHIRLPOOL DISHWASHER
Model WDT530HAMM0
Near Austin, TX 78752
Joe Z
Job Details: 09/13/2023
"Arrived on site for not drying, upon arrival unit is in apartment 324. Ran diagnostics and there are no saved error codes. Ran diagnostics and heater is energizing and pulling correct amperage. Noticed there is no rinse aid being used. Explained the benefit of using rinse aid, hot water, and placements of dishes. Explained how plastics how will not dry correctly with this model. Unit is operating as designed. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78752
Joe Z
Job Details: 09/13/2023
"Arrived on site for unit not cooling. Upon arrival unit is in apartment 230. Inspected unit and found evaporator completely incased in ice. Cannot access evaporator due to ice formed covering back of shelves and lower container. Builder will shut off power to unit, leave doors open and needs to run towels around bottom of unit to help keep water contained. Office please reschedule after 48 hours; O-emld tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Cedar Park, TX 78613
Maurice R
Job Details: 09/13/2023
Arrived onsite for dishwasher with flashing light. On inspection the display has 6g9 on it and the last digit was going between 6 and 9. There was no reason to the ui. I turn the unit off for a few minutes and it return to the same thing on the display. Ordering a control box and ui. No water leaks detected during service. Office to reschedule when parts arrive.; ordrng 1 W11660284 (Control panel) and 1 W11632709 (Ui board)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Waco, TX 76705
Jonathan M
Job Details: 09/12/2023
Arrived on site for a dryer that has no power. Inspected unit and work area. Went to check voltage at the terminal block and found the terminal block blown on the line one side and the power cord completely detached on the line one side from the terminal block. Went ahead and replaced the terminal block and fixed the wiring but I did advise the customer that their power cord is no longer able to be used and they will need a new power cord to complete the full repair. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Del Valle, TX 78617
Scott
Job Details: 09/12/2023
"Arrived on site ,installed left roller ,axel, screw . No water leaks detected at this time. Job complete"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Waco, TX 76710
Jonathan M
Job Details: 09/12/2023
"Arrived on site for a washing machine that is not starting any cycles and has water inside of the drum. Inspected unit and work area. Confirmed the customers complaint and found the whole basket full of water and clothes. The customer use the shop vac to vacuum out the water out of the tub. Checked underneath the unit and found, the drain pump cover had dropped causing one of the wires to be separated from the drain pump connector. Spliced on a spade with some shrink wrap to repair the wire connector. Tested the unit and the unit began to work and operate as designed. Call complete."
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL0
Near China Spring, TX 76633
Jonathan M
Job Details: 09/12/2023
"Arrived on site to install previously diagnosed part. Inspected unit and work area. I replaced the control and turn power back on to the unit. Found 120 V at the terminal block but no voltage at the control. Checked continuity on the wire harness and found continuity, and as soon as checking, continuity, found the control come on and illuminate, indicating an issue with the thermal fuse turned the power back off and checked all my loads. Found all loads checking good except for the drain pump which was shorted out. Ordering the drain pump and in-line thermal fuse and will return with the control as well just in case. Rescheduled the customer to 9/19. ; ordrng 1 W11397505 (In line fuse) and 1 W11462456 (Drain pump) and 1 W11572097 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Jarrell, TX 76537
Gerry C
Job Details: 09/12/2023
"WDF331PAHS1 GP arrived on site to inspect dishwasher not drying dishes. Placed the unit in service mode to check for error codes and found none. Ran service test and checked for amp draw on the heater and it is within operating range. Advised the customer on detergent use including type and the recommended amount, informed them about the use of rinse aid. The unit is operating as designed with no water leaks observed during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near Elgin, TX 78621
Matthew
Job Details: 09/12/2023
Arrived onsite for unit not cooling after previous repair. Upon arrival inspected unit. Found unit low on charge and not cooling properly. Inspected and found leak at evaporator. Took pic. Disassembled and replaced evaporator and dryer. Pulled vacuum and held. Charged per spec and tested. Frost pattern looks good and compressor is running. Customer will monitor temperature over 24 hrs. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Lockhart, TX 78644
Leonardo
Job Details: 09/12/2023
"Arrived on site to test unit for door handle loose. Found screws loose, secured screws to door handle test unit and unit test good job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDMO2
Near Jarrell, TX 76537
Gerry C
Job Details: 09/12/2023
"GP arrived on site to inspect refrigerator not cooling. Customer stated that the machine never shuts off, I assume its attempting defrost mode. Upon further inspection I found the compressor only pulling .7amps. Thermography showed 138 degrees into condenser but return only 94 degrees. Sealed system required. Office to contact customer for scheduling. No water leaks observed during service.; ordrng 1 2HRS (2HRS) and 1 W11580057 (Compressor) and 1 W11506635 (Coupler) and 1 WPW10143759 (Dye drier)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Jarrell, TX 76537
Gerry C
Job Details: 09/12/2023
WTW4955HW3 GP arrived on site to inspect washer making noise. Placed the unit into service mode and attempted to recreate the sound but was unsuccessful. Customer showed video verifying concern. I checked the cam and found quite a bit of plastic fouling inside indicative of grinding. Removed and replaced the cam and shifter and calibrated the unit. Ran automatic test and the unit passed with no water leaks observed during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Austin, TX 78724
Kimo
Job Details: 09/12/2023
Arrived on site to install a door and refrigerator. But upon arrival the customer informed me that the unit had already been replaced and no longer need the door.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Austin, TX 78704
Wesley
Job Details: 09/12/2023
"Arrived onsite and serviced refrigerator in 2327 for over cooling and freezing food in fridge, replaced the diffuser. Unit seems to be operating as designed all checks good. Advised customer on repair."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Manor, TX 78653
Matthew
Job Details: 09/12/2023
Arrived onsite to replace faulty console. Replaced console. Found that console is incorrect. Console for double oven. Need to re order console W11600370. Left power off at breaker. Office to reschedule. Customer will try to reach out to Whirlpool to expedite the console as they have not had a functioning oven for a while. ; ordrng 1 W11600370 (Console)
We serviced a
JENN-AIR REFRIGERATOR
Model JBSS48E22L00
Near Harker Heights, TX 76548
David Z
Job Details: 09/12/2023
"Arrived on site to follow up on refrigerator leaking some water and building frost consistently. Checked door gasket and found previois repair and seal held and gasket is good. Called tech line and spoke with Chris, SR 7737311542. Was informed that this issue is known to engineering and they will follow up with me with a proper repair. Also found icemaker leaking some water. When engineering contacts me with repair we need to follow up with customer and order proper parts and icemaker as well. ; O-emld tckt"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW04
Near Killeen, TX 76542
Tyler
Job Details: 09/12/2023
"Arrived on site for freezer not cooling. Upon arrival confirmed failure. Found compressor to hot to touch but was able to verify amp draw at 0.9amps. Found evap fan running as well as small ice block built up around evap cap tube but rest of coil was dry and warm. Found unit has sealed system failure and will need compressor and possible evap coil replacement. Office to reschedule once availability of parts is known. Ordering W11507067 evap, WPW10750849 compressor, WPW10143759 uv drier, W10913906 access valve, nitrogen. ; ordrng 1 WPW10750849 (Compressor) and 1 W11507067 (Evap) and 1 WPW10143759 (Uv drier) and 1 W10913906 (Access valve) and 1 Nitrogen (Nitrogen)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Cedar Park, TX 78613
Maurice R
Job Details: 09/12/2023
Arrived onsite for refrigerator now cooling. Took the temperature in the RC was 42? the FC was 14?. Took the toe plate off and found the coils clogged up. Removed the debris from the coils. Now the FC is 1? the RC is now 36?. Ran the icemaker test and it passed the harvest and fill test. No errors on the icemaker. The ice bin was out of the unit I went to reinstall and I had a hard time inserting it into the icemaker.customer said he has had issue with it for awhile. Ordering a new ice bin to drop off.; ordrng 1 WPW10347093 (Ice bin)
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW1
Near Kyle, TX 78640
Andrey
Job Details: 09/12/2023
"Arrived on site to test unit for shaking, customer stated that unit was delivered and not leveled, tested unit found unit slightly uneven, leveled unit , ran calibration cycle and off balance detection, and unit did not detect anything unusual, advised customer on proper loading techniques at this time unit is running as designed, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Liberty Hill, TX 78642
Maurice R
Job Details: 09/12/2023
Arrived onsite for upper rack not working properly. On inspection one stop was missing and the other was broken. Replaced both stops and the upper rack and now the upper rack does not want to fall out. No water leaks detected during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW07
Near Austin, TX 78745
Joe Z
Job Details: 09/12/2023
"Arrived on site for low ice production. Upon arrival, inspected unit and found container completely filled with ice. Uploaded picture on SD. Test ice maker and harvested current ice in tray and refilled once went back to home position. Unit is operating as designed. Explained to customer that this unit is not designed for consumption of large amounts of ice for coolers or other large containers. It will take hours to refill container. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Jarrell, TX 76537
Gerry C
Job Details: 09/12/2023
WRS325SDHB08 GP is arrived on site for to install previously diagnosed and ordered part. Removed and replaced FC door. Verified water and electrical connections. Adjusted door height and leveled the unit. No water leaks observed during service.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC2
Near Austin, TX 78738
Joe Z
Job Details: 09/12/2023
Arrived on site to install previously ordered parts. Replaced harness W11591637 and control W11556727. Test unit with load of towels. Unit no longer Tripps breaker. Unit is operating as designed. No leaks present at this time. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Georgetown, TX 78633
Lou
Job Details: 09/12/2023
"Arrived on site to inspect dishwasher not getting any water. Upon further inspection, I placed the unit in diagnostics showing error code F7E2-variable speed motor failure. I cleared the code and continued with testing. Once t(e unit dispensed water into the tub, the motor was to come on and the unit shut down and drained the water. I pulled the unit out and removed and replaced the sump/motor assembly and retested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Temple, TX 76502
David Z
Job Details: 09/12/2023
Arrived on site to follow up on washer that was not draining. Examined bottom of unit after confirming no activity from drain pump. I found the black wires for the drain pump harness came out of their spade terminal. I was able to repair the damaged connection and secured it. Tested unit and verified good drain. If issue returns please send DZO and a new wiring harness.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Austin, TX 78754
Scott
Job Details: 09/12/2023
"Arrived on site for poor washing performance ,soap and floor are still present at end of cycle . Ran diagnostics and no error codes . Unit is not filling at all . Found float switch had been pulled out off switch arm . Reinstalled float and arm . Re ran diagnostics, unit is filling and washing . Advised customer to run a clean cycle to remove excessive soap. No water leaks detected at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Killeen, TX 76549
Tyler
Job Details: 09/12/2023
"(SV) Found ice maker temp is 12, E5 error test 56, 6.37 ohms on old icemaker incorrect resistance. Replaced ice maker verified 2.8k thermistor at room temp(new ice maker) verified harness to cabinet was correct, checked at main board checked correct at pink to tan p7. Ran test 56 again and verified E0. Fill and harvest test passed. Documented with TL Robert sr# 7737310099. Call complete"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW0
Near Austin, TX 78705
Scott
Job Details: 09/12/2023
Arrived on site for for loud dryer . Found blower wheel cracked and rubbing on housing . Replaced blower wheel . Double checked placement of wheel . No signs of rubbing . Unit tested normally . Job complete . Dryer in maintenance room.
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Kyle, TX 78640
Andrey
Job Details: 09/12/2023
"Arrived on site to test unit for long dry times, removed dry lint screen and found air is blowing out and no suction, back vent is blowing up like a bubble, vent is completely restricted, customer stated that vent was cleaned by them 3 weeks ago but they did not clean it all the way, advised customer to hire a professional to clear restriction before using unit again, at this time job complete"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Killeen, TX 76542
Tyler
Job Details: 09/12/2023
"Arrived on site for dishwasher showing F8E4. Upon arrival confirmed error and also found F9E2 drain issue, FAE1 dispenser, FAE2 vent. Tested and found drain motor, valve and wash motor all working within specs without any leaks in drip pan. Found main control failing to send any voltage to dispenser to open it. Ordering W11660283 main control. Office to reschedule once availability of parts is known."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78519LZ00
Near New Braunfels, TX 78130
Leonardo
Job Details: 09/12/2023
Arrived on site to test unit for vent not working correctly. Ran test on vent and blower and all test good job complete unit working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near New Braunfels, TX 78130
Leonardo
Job Details: 09/12/2023
Arrived on site to test unit for un it not drying. Test unit and element coming on. Found customer not using rinse aid. Advised customer to try using rinse aid to help with dryin cycle. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Austin, TX 78759
Wesley
Job Details: 09/12/2023
Arrived onsite and replaced the broken fan blade. Unit had been unplugged. Replaced fan blade observed temperature drop from 78f to 68f in less than 10 minutes unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Austin, TX 78704
Wesley
Job Details: 09/12/2023
"Arrived onsite to #2430 for unit overcooling the fridge. Verified. Ordering diffuser assembly to repair, all else checks good. ; ordrng 1 W11645127 (Diffuser)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near Manor, TX 78653
Matthew
Job Details: 09/12/2023
Arrived onsite for damaged refrigerator door. Upon arrival inspected unit. Found RC door dented. Replaced door. Unit is functioning properly. Job complete
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near San Marcos, TX 78666
Leonardo
Job Details: 09/12/2023
Arrived on site to test unit for F2E0 and F2E1 error codes. Bad or shorted control panel. Replaced panel test unit and unit test good job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Austin, TX 78724
Kimo
Job Details: 09/12/2023
"Arrived onsite for a washer that shacks when in spin. Upon arrival I ran the unit in spin and with the unit empty it shuck, upon further inspection I found that the basket was not balanced. I am ordering a new basket and retuning with the gearcase, cam, and hub. Office to reschedule ; ordrng 1 W11172199 (BASKET)"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Pflugerville, TX 78660
Kimo
Job Details: 09/12/2023
Arrived onsite for a washer the is showing and of balance cod and and slow drain code. Upon arrival I found F0e5. F9E1 stored. Upon inspection I found that the rotor bolt loose I inspected the rotor and found no damage I then tightened down the bolt. The removed the drain pump and found that it was not clogged I tested it with my meter and found that it tested within spec. I tested the unit and found unit operating as designed.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near New Berlin, TX 78155
Andrey
Job Details: 09/12/2023
"Arrived on site to test unit for long drain error, tested unit found drain pump engaging but not eliminating water, inspected and did not find any restrictions, replaced pump and tested, unit is now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Austin, TX 78702
Wesley
Job Details: 09/12/2023
Arrived onsite and replaced the outer door glass. All checks good. Advised customer on repair.
We serviced a
MAYTAG DRYER
Model MEDC465HM0
Near Belton, TX 76513
David Z
Job Details: 09/12/2023
"Arrived on site to diagnose dryer with damaged control panel. On arrival found dryer was in a very tight fit spot directly under/touching some shelves in the room. I found the right end cap was broken due to the dryer having to be shoved into this spit that is too small for it. However, with the panel being broken the unit is actually usable and can sit angled to get the door open, so repairing this will actually render the unit unusable/or will likely re-break due to the panel being forced against a wooden shelf. I am not making a repair since the unit works properly, the panel is just too wide for the spot the unit is in, so if we resecured that panel customer could not use. Pictures added. Call complete."
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near New Braunfels, TX 78130
Andrew
Job Details: 09/12/2023
Arrived on site to test unit for loud grinding noise. Found right side cabinet bent causing rubbing on tub. Bent cabinet back out and unit now working as designed. Job complete.
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Temple, TX 76504
David Z
Job Details: 09/12/2023
"Arrived on site to diagnose washer not spinning. Customer said unit does spin, but it's not fully spinning items out and noisy. When I examined the unit i found it falls within service pointer W11684122, and basket does not have holes fully punched causing the banging. Ordering new basket to resolve. ; ordrng 1 W11172199 (Basket)"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, TX 78752
Scott
Job Details: 09/12/2023
"Arrived on site for washer leaking . Checked and found no issues with bellow ,supply hoses , drain hose . Ran diagnostics with back off , no leaks detected. Fill tub half way up. No leaks found. Drained unit and filled couple times . All connections are dry. Couldnt duplicate any leakage . Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near San Marcos, TX 78666
Andrew
Job Details: 09/12/2023
Arrived on site to test unit for no ice production. Temps are correct in both compartments. Found ice maker feeler arm was broken. Replaced damaged ice maker. Unit completed harvest with no issues. No leaks detected. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Austin, TX 78728
Wesley
Job Details: 09/12/2023
Arrived onsite and replaced the drain hose per diagnosis. All checks good. Advised on repair.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Austin, TX 78738
Joe Z
Job Details: 09/12/2023
"Arrived on site for leaking water. Upon arrival inspected surrounding and found previous cabinet damage. During inspection cannot pull cabinet out due to being tightly fitted in cabinet. Customer said they will be having floor and cabinet redone and signed wavers for damages. Am now able to pull unit for inspection. Found small black fill hose is leaking. Also using bucket manually filled tub with water to test for other leaks and there are no other visible leaks with sump, drain pump or drain hoses. Also inspected supply line and not leaking. Ran drain cycle and all water drained correctly without leaking. Need to order fill hose office to reschedule ; ordrng 1 W11627534 (Fill hose)"
We serviced a
JENN-AIR RANGE
Model JJW2430LL00
Near Spicewood, TX 78669
Joe Z
Job Details: 09/12/2023
"Arrived on site for dented door, upon arrival, the builder pointed out that the door has already been replaced and needs trim piece that is also dented. Inspected unit and found bottom of left side rail is Bent and Need to replace left rail. Ordering left rail. Office to reschedule ; ordrng 1 W11235463 (Left side rail)"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Elgin, TX 78621
Matthew
Job Details: 09/12/2023
Arrived onsite to replace failed knob. Verified failure . Knob failed internally. Replaced knob and tested. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Austin, TX 78744
Scott
Job Details: 09/12/2023
Arrived on site for oven not heating . Pulled unit out and found red wire had slipped out of wire nut . Fixed connection. Ran preheat . All heating normally. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB05
Near Buda, TX 78610
Andrey
Job Details: 09/12/2023
"Arrived on site to test unit for not cooling, customer stated that when delivered they did not turn on cooling, but they figured it out but ice is not dispensing and does not know how to remove filter, Tested dispenser and found it working properly, showed customer how to remove and install new filter, at this time unit is running as designed, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near New Braunfels, TX 78132
Luis
Job Details: 09/12/2023
"Arrived on site for temp concerns. Checked water temp with probe,temp reading 37? ran diagnostics all test passed changed defrost setting to basic."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Temple, TX 76504
David Z
Job Details: 09/12/2023
"Arrived on site to diagnose dryer making abnormal sounds. Customer advised me that they wanted to know if / when dryer was supposed to buzz on completion. Tested timer and confirmed it is buzzing in the proper positions to signal completion, and everything is working properly. No other issues present. Call completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Canyon Lake, TX 78130
Leonardo
Job Details: 09/12/2023
Arrived on site to test unit for unit not washing. Test unit and found and sump and motor. Replaced sump and motor test unit and unit test good job complete no leaks present at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Seguin, TX 78155
Andrey
Job Details: 09/12/2023
"Arrived on site to test unit for water dripping from dispenser, customer stated that ice code are extremely small and not dispensing properly, removed filter and water flow returned to normal, advised customer to change filter unit is running as designed, no leaks detected job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Buda, TX 78610
Luis
Job Details: 09/12/2023
"Arrived on site for no ice. Ran diagnostics good air flow from ice box fan,ran harvest test passed ran fill test passed changed defrost setting to basic to allow defrost every 8 hrs of compressor run time."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Seguin, TX 78155
Andrey
Job Details: 09/12/2023
"Arrived on site to test unit for water remaining at the end of cycle, tested unit found unit is not installed correctly and is missing a high drain loop, water from disposal back filling into dishwasher, installed loop and tested, unit is now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78750
Paul
Job Details: 09/12/2023
Arrived onsite for a dishwasher leaking water on the floor. The customer stated it leaks water at the front left corner and the door doesnt stay down like it use to. I found both pads broken causing the door issue. I found the dispenser leaking water when running diagnostics and I showed the customer. I replaced the dispenser. Ordering 2EA friction pad. RS for Tue 9/19.; ordrng 2 WP8268961 (Friction pad)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Niederwald, TX 78640
Leonardo
Job Details: 09/12/2023
Arrived on site to test unit for unit not draining. Test unit and found clogged drain hose. Cleared clogged test unit and unit test good job complete.
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Hewitt, TX 76643
Jonathan M
Job Details: 09/12/2023
"Arrived on site for a dryer that keeps showing a Check vent screen when the customer is running a load. Inspected unit and work area. Check the vent hose off the back of the dryer and found no issues with the dryer vent going into the wall. I asked the customer to see where their dryer vent goes, and when I got up to the attic entrance, we found the vent making multiple 90? turns to get around a wall and up out of the corner of the roof. The venting system that they have beyond the multiple 90? turns is also very long and its probably over 65-75 feet between the dryer and where it vents out to. I explain to the customer that their venting is too long and with the multiple 90? turns, the machine cant push the air out because it was not strong enough to vent that far. I called whirlpool Tech line and spoke to Austin SR# 7737303995. He advised that based on the venting situation, there would be no way that this dryer could ever vent out with the vent the way that it stands right now. He advised that they will need to update their venting to allow for proper airflow. He advised to make no repairs at this time and the unit is working as designed. Call complete."
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS01
Near New Braunfels, TX 78130
Andrew
Job Details: 09/12/2023
Arrived on site to test unit for no power. Found external pump is malfunctioning. Recommend external pump replacement. Left unit unplugged. Office to reschedule. ; ordrng 1 W11539855 (External pump)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Georgetown, TX 78633
Lou
Job Details: 09/12/2023
"Arrived on site to inspect dishwasher spray arms not working. Upon further inspection, I placed the unit in diagnostics showing error code F4E3-motor failure. I continued with testing and the unit filled with water and the motor failed to come on. I advanced through testing and the dispenser, drain pump and element all operated as designed. I removed the outer door panel and inspected the control and it was good. I removed and replaced the sump/motor assembly and retested and unit is operating as des. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near China Spring, TX 76633
Jonathan M
Job Details: 09/12/2023
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the water reservoir and couplers and test of the unit. The unit began to work and operate as designed with no leaks present. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Georgetown, TX 78628
Lou
Job Details: 09/12/2023
"Arrived on site to inspect washer not getting water. Upon further inspection, I placed the unit in diagnostics showing no error codes. Tested the unit and it is operating as designed. Customer advised that, even on the deep fill selection, the unit is not filling enough and their clothing is coming out of the wash not clean and dry in spots. I calibrated the unit and tested in a Normal wash with Deep Water Fill and the unit operated as designed. I made recommendations for use and care, as well as, detergent use. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Copperas Cove, TX 76522
Tyler
Job Details: 09/12/2023
(Sv)Upon arrival found water filter housing was not ejecting the filter. Filter removed easily with pick. Replaced filter housing. Unit now has good water flow and no leaks.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Waco, TX 76708
Jonathan M
Job Details: 09/12/2023
Arrived on site for a washing machine that wont drain and has no power. Inspected unit and work area. Did confirm the customers complaint and found standing water inside the unit. Unplugged the unit and checked resistance to the drain pump. Found an open line to the drain pump. Checked resistance at the drain pump itself and found power resistance registering 19.6 ohms resistance. Replaced the wire harness and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model JDPSS245LX1
Near New Braunfels, TX 78132
Andrew
Job Details: 09/12/2023
Arrived on site to test unit for error f7e2(motor not engaging). Verified error code and cleared. Replaced motor and unit now working as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near New Braunfels, TX 78130
Luis
Job Details: 09/12/2023
"Arrived on site for not dispensing ice. Diagnosed stripped shaft on auger motor,transferred parts from old divider to new divider,motor and impeller,reassembled unit installed ice bin tested ice dispenser unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSS25C4MGZ06
Near Austin, TX 78750
Paul
Job Details: 09/12/2023
"Arrived onsite for a refrigerator to replace a locked up compressor. I confirmed the compressor was tripping the overload due to locked rotor. I replaced the compressor, drier, and added an access valve on the new compressor. I vacuumed the system and charged it with 68 grams of R600A. I tested the unit and found it cooling down and working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Austin, TX 78727
Wesley
Job Details: 09/12/2023
Arrived onsite and found unit light cover needed to be installed better. Installed better. Unit is also noisy from damper control noise. Ordering damper to repair. ; ordrng 1 W11236851 (Diffuser)
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Pflugerville, TX 78660
Kimo
Job Details: 09/12/2023
Arrived on site for a washer that is not agitated brilliant. Upon inspection I found that the actuator had failed again I replace the it and ran the unit in bulky washer with some towels and the. In drain and spin and found the unit operating as designed. No leaks
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FXSS1
Near Round Rock, TX 78681
Maurice R
Job Details: 09/12/2023
"Arrived on site for dishwasher leaking from the front. Customer said there was a puddle of water in th3 front of the door and the insulation in the door was wet. I pulled the lower spray arm out and found that there was a section that was separating. The arm was causing a wave of water to go over tub lip,and spill on to,the floor. Ordering a new sprayer arm for customer. Office to reschedule when part arrives.; ordrng 1 WPW10320512 (Spray arm)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Belton, TX 76513
David Z
Job Details: 09/12/2023
"Arrived on site to follow up on refrigerator not maintaining proper temp on the RC lower shelf. I found some items on the back wall and moved them. I verified the damper is working properly, and removed the evap cover and verified the return vent is not obstructed. Temps on arrival were 3 degrees freezer, 38 degrees upper RC section. I installed a temp logger to record temps for 2 days and set a return visit for 9/14 to pick up the logger and call tech line. Customer unavailable before 1:30 pm Thurs. ; schdld next appmnt for 9/14 THU !"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Austin, TX 78752
Scott
Job Details: 09/12/2023
"Arrived on site ,replaced motor and capacitor. Ran calibration and wash test . All checked normal. No water leaks detected at this time. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Leander, TX 78641
Maurice R
Job Details: 09/12/2023
"Arrived onsite for heat coming out of oven. On inspection the area where the heat is coming out of on the wall mount oven is the vent. The issue is that it is right below the cooktop. If you have the oven on and try to cook on the cooktop the hot air from the oven is right on top of your feet. This setup is a safety issue caused by a bad location of the oven. The unit was not secured to the cabinets because the cooktop regulator will not allow the oven to be pushed all the way back so you can mount the oven to the cabinets with screws. Informed the customer to contact the builder to get this resolved before somebody get burn from the hot air coming out of the oven while they cook. Took pics of the regulator and the wires that are exposed in the wall, no wall plate."