Local Reviews

Appliance Express Rated 4.9 out of 5 stars based on 4090 customer reviews

Arthur B.

Arthur B.

GS5SHAXNL00 (SxS Refrigerator) - Arrived onsite for customer complaint of SxS refrigerator making loud grinding noise when running. Found evaporator fan is barely moving. Will need new evaporator fan to complete repair. Next available for customer is Monday 8/27. All water connections were dry at time of service.

Near Cedar Knob Rd, Killeen, TX 76548
Jonathan  S.

Jonathan S.

Whirlpool refrigerator model# WSF26C3EXW01. Has oder inside of unit and in ice.

Near John Thomas Dr, Georgetown, TX 78628
Clif L.

Clif L.

Whirlpool refrigerator WRT1L1TZYW00. Arrived on site to install heater kit for refrigerator. Tested unit and found drain was clogged and heater kit was not needed. Unclog the drain and removed all ice from the freezer. Tested unit and found all is functioning properly at this time. No leaks found at time of service.

Near Robert I Walker Blvd, Austin, TX 78728
Jonathan  S.

Jonathan S.

Whirlpool refrigerator model #WRS571CIHZ01. Making intermittently noises.

Near Brazos Dr, Georgetown, TX 78628
Scott  M.

Scott M.

Lid lock op load washer

Near Hillcroft Dr, Austin, TX 78724
Robert J.

Robert J.

WRS321SDHZ01 Arrived on job for complaints of too cold. Found the diffuser door open and frost in refrigerator. Replaced diffuser and door closed. No leaks detected at time of service. Job complete

Near George St, Austin, TX 78744
Arthur B.

Arthur B.

WRX735SDBM02 (French Door Refrigerator) - Arrived onsite for customer complaint of icemaker not making ice on French door refrigerator. Removed ice bin and found ice maker stripper keeps rotating. Removed faulty icemaker and installed new replacement. Reassembled. Icemaker called for water immediately. No other issues found. All water connections were dry at time of service.

Near Marsh Cove, Killeen, TX 76542
Thomas L.

Thomas L.

Arrived on site for issues with inside oven floor. Found oven floor pan was not installed properly. Corrected. Unit is good to,go. Open builder home. Left him a voice mail stating oven is fixed.

Near Lewisville Lane, Leander, TX 78641
Arthur B.

Arthur B.

GFSS6KKYESS (French Door Dual Evaporator Refrigerator) - Arrived onsite for customer complaint of not French door refrigerator not cooling in RC section. Found evaporator fan is not moving air in section. Ordering evaporator cover assembly to complete repair. R/S set for Friday 8/24. Customer will have unit defrosted before return visit date. All water connections were dry at time of service.

Near Vanguard Ln, Killeen, TX 76549
Thomas L.

Thomas L.

Arrived on site for frosting in the freezer section. Upon inspection of the frost is actually at the air vent that goes into the icemaker compartment. As I inspected the unit I found that the unit was turning off and on continuously. I also found that the user interface on the inside of the left door is no longer operable. I am ordering both controllers.

Near Honey Comb Mesa, Leander, TX 78641
Lou S.

Lou S.

arrived on site to inspect dryer not working. Upon further inspection, I found the unit unplugged and the cord on the unit was the wrong cord. The cord itself was to a GE dryer. I advised the customer that they needed a Whirlpool approved four prong cord that has the round prong on top, the two straight prongs on the sides and the upside down "L" shaped prong on the bottom. I verified ohms to the components fuse, cutoffs, element. No lint observed during service, job completed.

Near Sabina Drive, Cedar Park, TX 78613
Tyler B.

Tyler B.

Near Sambuco St, Round Rock, TX 78665
Wesley P.

Wesley P.

WRT518SZFM00 Arrived on site for freezer seal set incorrectly. Used heat gun to re shape. All checks good. Unit is now operating as designed.

Near Wallaby Way, Austin, TX 78728
James C.

James C.

Arrived on site and tested unit. Found that unit has fault for lid lock and would not start a cycle. Installed new lid lock and tested operation. Found that gearcase is making a grinding sound. Inspected gearcase and found that it is starting to leak oil. Also found that actuator not reading basket speed. Unit will also need new gear case cam and actuator to complete repair. Will need autho to complete repair. All water connections dry at time of service.

Near N 7th St, Temple, TX 76501
Lou S.

Lou S.

arrived on site to inspect dryer not turning on. Upon further inspection, I verified voltage at the outlet, but wasn't getting the correct voltage at the terminal block. I found that the wires were not installed correctly. The red was on black and black on red. I corrected the issue and the unit operates as designed. No lint observed during service, job completed.

Near Ravensbrook Bend, Cedar Park, TX 78613
Arthur B.

Arthur B.

HDA3400G00WW (Dishwasher) - Arrived onsite for customer complaint of dishwasher not starting cycle. Removed Baotou toe plate to check incoming voltage. Found 120V to unit. Removed console and found bracket that touches door switch is warn. Was able to adjust bracket to allow,door latch to make contact. Unit now comes on and off as intended. Unit fills,agitates,drain heats as intended. No other issues found. All water connections were dry at time of service.

Near Viewcrest Dr, Killeen, TX 76549
Kevin B.

Kevin B.

Arrived on site and set refrigerator into diagnostic cycle and found on Test 56 error E2 motor lost position. Attempted test 57 and icemaker would not cycle. Replaced ice maker Ran test 57 again and it completed properly. Also ran test 45 and valve fill ice maker. Recommended to customer that first batch of ice be discarded. No water leaks from connections at time of service, job complete

Near Great Britain Blvd, Austin, TX 78748
Thomas L.

Thomas L.

Arrived on site for Noisey operation. Found idler pulley very Noisey. Installed new dryer repair kit. Cleaned dryer during repairs.

Near Owens Cove, Lago Vista, TX 78645
Tyler B.

Tyler B.

Near Fairmeadow Dr, Round Rock, TX 78665
Lou S.

Lou S.

arrived on site to inspect dishwasher leaking water. Upon arrival, the customer advised that the unit is leaking water randomly. He advised that they will sometimes wake up in the morning and find water at the front of the unit and underneath, as well. Upon further inspection, I placed the unit in diagnostics and error codes 6/4 and 8/2 appeared. I cleared the error codes and continued with testing. While testing, I checked underneath the unit for any leaks and found none. Before testing was completed, I checked under the sink counter and found that the customer has a RO system and the line was tapped into the dishwasher drain line going into the disposal. At that point, I recommended that the customer contact a plumber to come and relocate the RO system line somewhere other than at the disposal closer to the pee trap. The unit completed testing and there were no error codes showing. There was a lot of detergent suds in the bottom of the unit, so I recommended that the customer cut bac

Near Venezia View, Leander, TX 78641
James C.

James C.

Arrived on site and tested unit. Found that stirrer and stirrer cover damaged. Also found wave guide cover loose. Unit will need new stirrer assembly and wave guide cover to repair.

Near Foster Ln, Jarrell, TX 76537
Arthur B.

Arthur B.

HVM1750SP2SS (OTR Microwave) - Arrived onsite for OTR microwave not coming on. Uninstalled microwave and removed control panel. Found fuse blown. Removed fuse. Tested unit. Found work coming from control board. Ordering control board to complete repair. R/S for a Friday 8/24. Customer agreed to keep unit uninstalled until unit is repaired.

Near Jesse Dr, Copperas Cove, TX 76522
Lou S.

Lou S.

arrived on site to inspect dryer not drying clothes. Upon arrival, the customer was explaining that it takes several attempts at drying before the clothes actually get dry. She opened the unit to get some clothing out of the unit and I found that the customer is putting too many clothing articles inside the unit. Upon further inspection, I used my dryer vent tester and tested the airflow in the unit and it tested good as the card fell off the hanger two out of two times. I verified ohms to the cutoff, fuse, and element. I pulled the element to inspect the coils and found that one of the connections was broken in two but was touching enough to operate. I removed and replaced the element and tested the unit and it was operating as designed and heating properly. I recommend them the customer only dry small loads to help in drying times. No lint observed during service, job completed.

Near Columbine Ln, Leander, TX 78641
James C.

James C.

Arrived on site and tested unit found full of water. Tested pump and pump is making a humming sound and not draining. Removed water and inspected pump found motor has failed and is just humming. Unit will need new drain pump to repair quoted customer $67.58 plus tax for pump and $159.99 plus tax labor(TL210). Installed new pump and tested operation. All functions test good and all water connections dry at time of service. Job complete

Near Co Rd 224, Florence, TX 76527
Scott  M.

Scott M.

Fridge whirlpool Keeps tripping the breaker

Near Aldrich St, Austin, TX 78723
Kevin B.

Kevin B.

Arrived on site and found saved error codes for Water level system error, and no water detected entering machine. Ran a diagnostic cycle and found All functions are operating properly confirmed that pressure hose and air trap are clear. If situation happens again will need to bring back air trap, pressure hose and pressure sensor. No water leaks from connections at time of service, job complete.

Near US-290, Austin, TX 78735
Nathaniel B.

Nathaniel B.

Near Outfitter Dr, Bastrop, TX 78602
Nathaniel B.

Nathaniel B.

Near Outfitter Dr, Bastrop, TX 78602
Wesley P.

Wesley P.

WDT920SADM0 Arrived on site and replaced sump and motor. Tested unit, all checks good. Unit is operating as designed. Leak free. Charged balance.

Near Puzzle Path, Austin, TX 78726
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. I arrived with the front panel, door parts and a strike. I removed and replaced the inner and outer door assembly and the strike and tested the door. The door closed and latched as designed. I did not need to replace the front panel as the door was warped which was keeping it from staying closed. No lint observed during service, job completed.

Near Coulee Dr, Leander, TX 78641
Leonardo C.

Leonardo C.

KitchenAid range oven not coming on model: KSGG700ESS1. Arrived on site to test unit for not igniting. Test unit and found regulator not releasing gas. Replaced regulator test unit and unit test good job complete no leaks present at this time. Oven heating to 350

Near Anselm Ct, Austin, TX 78739
Thomas L.

Thomas L.

Arrived on site for no operation and F5 E1 failure code. Entered diagnostics to clear failure code and performed self diagnostics test mode. After doing so the oven performed with failure code returning.

Near Nightingale Dr, Cedar Park, TX 78613
James C.

James C.

Arrived on site and tested unit. Found that main control has failed and unit will not start. Quoted customer $349.99 plus tax for control and 209.99 plus tax labor(BI150) to repair. Customer would also like both fresh food door baskets replaced. Quoted customer $150.91 plus tax per gasket(needs 2). And additional $200.00 plus tax labor(BI280). Installed new control kit and tested operation. Unit will still need gaskets to complete repair. Collected for control and labor of control. Customer to pay for gaskets and gasket install labor on return visit. All water connections dry at time of service

Near Old Chisholm Trail, Georgetown, TX 78633
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered part. Removed and replaced the diffuser and tested the unit. Unit operated as designed. I had the customer listen to the diffuser open and close and she was good with the operation. No water leaks observed during service, job completed.

Near Unnamed Road, Leander, TX 78641
Robert J.

Robert J.

ED5LHAXWQ00 Arrived on job for complaints of filter stuck. Got filter out of housing. Customer purchased filter. Quote $51.49. No leaks detected at time of service. Job complete

Near Foxglen Dr, Austin, TX 78704
Jonathan  S.

Jonathan S.

GE refrigerator model# GFD28GBLCTS. Not dispensing water.

Near Kendra Dr, Liberty Hill, TX 78642
Arthur B.

Arthur B.

WRS973CIDM00 (SxS Dual Evaporator Refrigerator) - Arrived onsite for customer complaint of SxS Dual Evaporator Refrigerator condensing on walls of RC section. Tested unit in step 4 and found condenser fan motor not running causing warm air to enter mullion. Ordering new condenser fan to complete repair. R/S for Friday 8/24. All water connections were dry at time of service.

Near Flamingo Dr, Killeen, TX 76549
Wesley P.

Wesley P.

WRF767SDHZ arrived on site and found unit fill tube not positioned inside the fill cup. Inserted properly. Now unit produces as designed. All checks good.

Near Berwick Dr, Round Rock, TX 78681
Thomas L.

Thomas L.

Arrived on site for unit not finishing cycle. Found unit has a failed latch assembly. Latch $51.47 Work $179.99 Sub $234.46 plus tax

Near Cerro Ct, Leander, TX 78641
Robert J.

Robert J.

110.75132410 Arrived on job for complaints of noise. Pulled vent tube and found stick had fallen into tube and was rubbing on fan. No gas leaks detected. Job complete quote customer $159.99 labor.

Near Kerbey Ln, Austin, TX 78703
Arthur B.

Arthur B.

WMH73521CS6 (OTR Microwave) - Arrived onsite for customer complaint of OTR microwave squeaking when fan is running. Removed trim vent and found flap is squeaking when opening and closing. Used silicone lubricant to flap. Squeaking disappeared. No other issues found.

Near Old World Drive, Harker Heights, TX 76548
Tyler B.

Tyler B.

Near Brushy Creek Trail E, Round Rock, TX 78665
Leonardo C.

Leonardo C.

Whirlpool dishwasher no power model: WDF520PADM7. Arrived on site to test unit for no power. Test unit and found wire nut to white wire at junction melted. Replaced wire nut test unit and unit test good no error codes no leaks present at this time job complete.

Near Jodie Lane, Austin, TX 78748
James C.

James C.

Arrived on site and installed control and bulb. Tested for proper operation. Unit now working properly. Job complete.

Near Clove Hitch Dr, Georgetown, TX 78633
Arthur B.

Arthur B.

MFI2568AES (French Door Refrigerator) - Arrived onsite to install new hinge assembly to French door refrigerator from tech’s prior diagnosis. Removed RH door and installed new hinge and closer. Reassembled. Door now closes smoothly. No other issues found. All water connections were dry at time of service.

Near Meadow Oaks Dr, Nolanville, TX 76559
Jonathan  S.

Jonathan S.

Whirlpool oven model# WFG515S0ES0. Not heating.

Near San Jose St, Georgetown, TX 78626
Leonardo C.

Leonardo C.

Whirlpool microwave inner light not coming on model: WMH53520CB5. Arrived on site to test unit for inner light not coming on right away. Test unit and found bad 3way switch. Replaced 3 way switch test unit and unit test good inner light coming on right away job complete.

Near Blossom Valley Stream, Buda, TX 78610
Robert J.

Robert J.

WRF993FIFM00 Arrived on job to replace bottom icemaker. After replacement test all good . No leaks detected at time of service. Job complete

Near Treehaven Ct, Buda, TX 78610
James C.

James C.

Arrived on site and tested unit. Found that left rc door liner collapsing and not making contact with door switch. Will need new left door to repair. Instructed customer that door orders take 6-8 weeks to arrive. All water connections dry at time of service.

Near Pin Oak Dr, Georgetown, TX 78628
Brandon C.

Brandon C.

Arrived on site for customer complaint of washer not powering on. I found power was getting to main control board, but I did not have proper dc voltage going to UI from main board. I quoted customer for main control board and informed her I could not further diagnose without a functioning UIB. She is going to call Maytag to see if they will pay for the repair.

Near Wetzel, Kyle, TX 78640
Kevin B.

Kevin B.

Arrived on site and found no ice production, cycled icemaker and motor has failed. Replaced ice maker and it cycled properly and filled, no water leaks from connections at time of service, job complete.

Near Fairway, Kyle, TX 78640
Arthur B.

Arthur B.

FEF316ASA (Range) - Arrived onsite for tenant complaint of bake element not working. Found bake element shorted near rear of element. Unit will need new element. R/S for Friday 8/42 is her next available. No other issues found.

Near Robinett Rd, Killeen, TX 76549
Clif L.

Clif L.

Whirlpool cooktop SC8720EDB3. Arrived on site to diagnose a cooktop that has two rear burners not igniting. Found burners clogged, due to normal wear and tear, causing no gas to reach igniters. Cleared clog from burners and tested unit. Found all is functioning properly at this time. No gas leaks were found at time of service.

Near Brimfield Dr, Austin, TX 78726
Arthur B.

Arthur B.

WOD93EC0AS05 (Wall Oven) - Arrived onsite for customer complaint of wall oven lower oven door shattered. Confirmed lower oven door damage. Inner glass in tact. P&L are as follows; W10577911 (Outer Glass Assembly) $$218.29,SHIPPING $75.00,WO220 $169.99. Total $501.50 with tax. Removed shattered out glass assembly and installed new replacement with existing handle. Reinstalled door to oven. Customer satisfied with new replacement. No other issues found.

Near American Legion Memorial Hwy, Lampasas, TX 76550
Luis M.

Luis M.

Refrigerator-replaced start device

Near Wareham Ct, Austin, TX 78739
Clif L.

Clif L.

Whirlpool washer WFW72HEDW0. Arrived on site to diagnose a washing machine is making abnormal noises when draining. Tested unit found normal debris and washed up catching pump impeller. The debris has damaged impeller. Replaced pump and tested unit. Found all is functioning properly at this time. No leaks were found at the time of service.

Near Luling Ln, Austin, TX 78729
Tyler B.

Tyler B.

Near Mount Ellen St, Hutto, TX 78634
Jonathan  S.

Jonathan S.

Whirlpool dishwasher model# WDF520PADM5. Not cleaning dishes.

Near Mineral Dr, Leander, TX 78641
Kevin B.

Kevin B.

Arrived on site and replaced thermistor recommended by tech line on previous visit, requested that customer monitor refrigerator for correct operation. No water leaks from connections at time of service, job complete

Near Austin, TX 78745
Arthur B.

Arthur B.

KSIB900ESS1 (Induction Slide In Range) - Arrived onsite for customer complaint of induction cooktop emitting harmful ration numbers and burning him. Tested unit and found no errors. Contacted WPL Joel SR#7722754663 and advised unit will emit non ionizing radiation as unit work as designed. Information has been forwarded to customer and safety team. No further issues found.

Near Briggs St, Lampasas, TX 76550
Nathaniel B.

Nathaniel B.

Model MVWB835DW0, Arrived on call for washer not powering on, found 119 ac volts to main board but no power out so replaced main board and tested and still control panel is not coming on, will order control panel console with control, will need autho, office will reschedule with customer if autho. Is approved.

Near Wayside Dr, Elgin, TX 78621
Nathaniel B.

Nathaniel B.

Model MVWB835DW0, Arrived on call for washer not powering on, found 119 ac volts to main board but no power out so replaced main board and tested and still control panel is not coming on, will order control panel console with control, will need autho, office will reschedule with customer if autho. Is approved.

Near Wayside Dr, Elgin, TX 78621
Kevin B.

Kevin B.

Arrived on site and found no power showing on microwave, but installed microwave and found magnetron, capacitor, diode, both interlock assemblies and fuse have failed. After replacing all parts function has returned to microwave and it is now operating properly, job complete

Near Bee Caves Rd, Austin, TX 78746
Kevin B.

Kevin B.

Arrived on site and orifices were not changed over to liquid propane, after correcting flames are now normal, took one picture. Job complete

Near Bee Caves Rd, Austin, TX 78733
Kevin B.

Kevin B.

Arrived on site and orifices were not changed over to liquid propane, after correcting flames are now normal, took one picture. Job complete

Near Bee Caves Rd, Austin, TX 78733
Clif L.

Clif L.

Kitchenaid refrigerator KSSC48QVS06. Arrived on site to install door gasket for refrigerator. Found door gasket defective and damaged inside box. Upon closer inspection of unit found no failures to freezer gasket, but unit had large crack in seam of liner. Crack was causing air leak and ice build up. There was no ice build up at door seal contact point. Only ice build up in unit was on crack in liner.Sealed the crack with food grade silicone and tested unit. Found all is functioning properly at this time. No further repairs are needed. No water leaks were found at time of service.

Near Bell Mountain Dr, Austin, TX 78730
Jonathan  S.

Jonathan S.

Whirlpool cooktop model# KCGS556ESS02.Arrived on site for front left burner not coming on. Performed

Near Lost Peak path, Georgetown, TX 78633
Robert J.

Robert J.

WRT519SZDM02

Near Davis Ln, Austin, TX 78749
Nathaniel B.

Nathaniel B.

Model KBHS109SSS06, Arrived on call for microwave not heating, found inverter and mag had burn marks on them and replaced inverter and mag and tested and know unit is heating as it should, call complete.

Near Sycamore Trail, Elgin, TX 78621
Nathaniel B.

Nathaniel B.

Model KBHS109SSS06, Arrived on call for microwave not heating, found inverter and mag had burn marks on them and replaced inverter and mag and tested and know unit is heating as it should, call complete.

Near Sycamore Trail, Elgin, TX 78621
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. I removed the rc door to expose the cams and removed and replaced the cams. I removed and replaced the diffuser and re-installed the rc door and tested. The unit is operating as designed. The rc door is closing and sealing properly. I removed all ice residue from the freezer chamber, as well. No water leaks observed during service, job completed.

Near Lee Dr, Leander, TX 78641
Jonathan  S.

Jonathan S.

Whirlpool microwave model# WMH31017AB4. Arrived on site to install previous diagnosed parts. Removed

Near Lost Peak path, Georgetown, TX 78633
Arthur B.

Arthur B.

MEDX655DW1 (Dryer) - Arrived onsite to install new element and fuse.removed back panel and removed blown thermal fuse. Installed new replacement. Removed element. Found bra underwire had shorted element out. Installed new replacement. Reassembled and tested. Dryer not heats and tumbles as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Deek Dr, Killeen, TX 76549
Thomas L.

Thomas L.

Arrived on site for improper drying times. Found unit is heating well but is not venting well. Dryer is clean. Customer to inspect house venting and correct.

Near Broadmoor St, Meadowlakes, TX 78654
Thomas L.

Thomas L.

Arrived on site for poor performance. Found with amp meter that speeds are changing. Found that the outside venting has been reduced to a 3 inch pipe thus reducing performance dramatically.

Near Broadmoor St, Meadowlakes, TX 78654
James C.

James C.

Arrived on site and tested unit. Customer stated that all lights and fans would cut off shortly after a loud beep. Ran diagnostics and all functions passed. Found main control has failed and is cutting power to components. Installed new control and tested operation. All water connections dry at time of service and unit working properly. Job complete

Near Fair Hill Dr, Temple, TX 76502
Tyler B.

Tyler B.

Near Co Rd 112, Round Rock, TX 78665
Luis M.

Luis M.

Refrigerator-replaced faulty main control

Near Spillman Ranch Loop, Austin, TX 78738
Tyler B.

Tyler B.

Near N A W Grimes Blvd, Round Rock, TX 78665
Diego G.

Diego G.

Arrived on site. Replace drain assembly. Ran diagnostic test, all functions tested OK. No leaks present. Job complete

Near River Way, Spring Branch, TX 78070
James C.

James C.

Arrived on site and tested unit. Found push start button not staying locked into console. Installed new switch and tested. Unit clear of lint at time of service and all functions test good. Job complete.

Near Case Rd, Temple, TX 76504
James C.

James C.

Arrived on site and tested unit. Customer stated that power wash and more water cycle taking longer than displayed cycle time. Found that unit has long fill fault. Inspected pressure hose and found to,have a kink in it near the tub connection. Corrected issue and tested operation. Unit working properly and all water connections dry at time of service. Job complete.

Near Fawn Creek Street, Temple, TX 76504
Thomas L.

Thomas L.

Replaced both hinges on large oven door. Cleaned right front burner orrifices. Entered via house opened by cleaning crew. Office to run card.

Near Apache Tears, Horseshoe Bay, TX 78657
James C.

James C.

Arrived on site and tested unit. Found fault code for motor and speed fault. Inspected components and found capacitor connection loose. Secured the moles properly an ran calibration. Tested operation and found all working properly. All water connections dry at time of service. Job complete

Near E Calhoun Ave, Temple, TX 76501
Jonathan  S.

Jonathan S.

Whirlpool cooktop model# G7CG3665XS00. Arrived on site for front left burner not lighting. Performed

Near Windmill Ranch Rd, Georgetown, TX 78633
Lou S.

Lou S.

arrived on site to inspect frost buildup in freezer. Upon further inspection, I find that the fc section of the unit had lots of frost/ice buildup. Also found that the fc door gasket, in the left upper corner was badly gapped. I removed the fc door and drawers to inspect the evaporator and found evidence of ice buildup but the customer advised that he had defrosted the unit previously. I reshape do the blades on the evaporator and relocated the thermistor then cleaned off all of the ice/frost from inside the freezer chamber. Re-installed the drawers and using my heat gun, I reshape do the fc door gasket and re-installed the door. The gasket sealed good. When I first opened the fc door, I found that the customer had some bottles in the pizza box section that was keeping the door from closing all the way creating a gap and allowing large amounts of warm air to enter the fc section. I advised the customer to not put anything bulky in that pizza box section due to this issue. I quoted the

Near Ronald Reagan Blvd, Leander, TX 78641
Nathaniel B.

Nathaniel B.

Model WEE730H0DS0, Arrived on call for cooling fan speed to low f8 e0 error, could not get the cooling fan to run at all in test will order cooling fan and control but only use control on return if needed, will need autho. Office will reschedule with customer if autho. Is approved.

Near Mangan Way, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WEE730H0DS0, Arrived on call for cooling fan speed to low f8 e0 error, could not get the cooling fan to run at all in test will order cooling fan and control but only use control on return if needed, will need autho. Office will reschedule with customer if autho. Is approved.

Near Mangan Way, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WRX988SIBM01, Arrived on call for fridge not defrosting properly, found fresh food evap is a solid block of ice, sensors passed instructed customer to remove food from freezer and fridge and gave instruction to allow to unthaw and will have evap sensor on return and will have evap cover and fresh food fan and correct control kit on return just incase needed and will need adapter kit with fan on return and sealer gum due to ice collection at rear adapter in fresh food section , will need autho. Per office., office will reschedule with customer if autho. Is approved. Did instruct customer to turn unit off and leave doors open and leave towels out in front of the unit to catch any water that may run out from unthawing from unit.

Near Mangan Way, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WRX988SIBM01, Arrived on call for fridge not defrosting properly, found fresh food evap is a solid block of ice, sensors passed instructed customer to remove food from freezer and fridge and gave instruction to allow to unthaw and will have evap sensor on return and will have evap cover and fresh food fan and correct control kit on return just incase needed and will need adapter kit with fan on return and sealer gum due to ice collection at rear adapter in fresh food section , will need autho. Per office., office will reschedule with customer if autho. Is approved. Did instruct customer to turn unit off and leave doors open and leave towels out in front of the unit to catch any water that may run out from unthawing from unit.

Near Mangan Way, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

GE refrigerator model# PFSS5NJWASS. Not making ice.

Near Fort Boggy Dr, Georgetown, TX 78633
Thomas L.

Thomas L.

Arrived on site for no ice condition. Water pressure good at door. Freezer at 1 and fresh food at 37 degrees. Found icemaker to have a failed motor. All water connections were dry.

Near Sombrero, Horseshoe Bay, TX 78657
Robert J.

Robert J.

WED90HEFW0 Arrived on job for complaints of vent rusted. Customer was referring to heat inlet screen at rear of dryer. Normal discoloration with use. Tested operation all normal.

Near Wathen Ave, Austin, TX 78703
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered part. I removed and replaced the microwave door due to the glass gasket hanging out in the front. I tested the unit and it operated as designed. Job completed.

Near Zoysia Dr, Leander, TX 78641
Jonathan  S.

Jonathan S.

KitchenAid refrigerator model KRMF706ESS01. Arrived on site for ice buildup on left side of FC. Remo

Near Pipe Creek Ln, Georgetown, TX 78633
Tyler B.

Tyler B.

Near Sunrise Rd, Round Rock, TX 78665
James C.

James C.

Arrived on site and tested unit. Customer also mentioned that freezer was not keeping cold enough and ice cream was not hard like usual. Checked temps and found freezer at 18 when set to -2 and ice maker housing at 33. Tested sealed system and fans through diagnostics. Found that fans are running but fresh food evap is completely iced over. Instructed customer that unit will have to thaw to repair. Unit will need new evap fan kit with thermistors to repair. Instructed customer to place towels around unit to catch water that will leak out while unit is thawing out. All water connections dry at time of service.

Near Oakdale Dr, Temple, TX 76502
Nathaniel B.

Nathaniel B.

Model WDF530PAYW7, Arrived on call to replace wheel, wheel 14.46, manifold 61.47,dispenser 116.52 and remaining labor 100.00 which =292.45 plus tax 24.13 which =316.58, manifold and dispenser, installed parts, collected remaining balance of 316.58, no water leaks after repair, call complete. Also gave customer instruction on running hot water at sink and soap and rinse aid use again.

Near Hyridge St, Round Rock, TX 78664
Nathaniel B.

Nathaniel B.

Model WDF530PAYW7, Arrived on call to replace wheel, wheel 14.46, manifold 61.47,dispenser 116.52 and remaining labor 100.00 which =292.45 plus tax 24.13 which =316.58, manifold and dispenser, installed parts, collected remaining balance of 316.58, no water leaks after repair, call complete. Also gave customer instruction on running hot water at sink and soap and rinse aid use again.

Near Hyridge St, Round Rock, TX 78664
Kevin B.

Kevin B.

Arrived on site and inspected range and found bake cycle will start but bake cancel button is not working. Switch membrane will need to be replaced in order to correct issue and will bring back control board as well if needed. Switch membrane $205.51 control $358.49

Near US-290, Dripping Springs, TX 78620
Arthur B.

Arthur B.

WFE515S0EW1 (Freestanding Range) - Arrived onsite for customer complaint of LF element section of cooktop of freestanding range cracked. Found LF portion has a thermal cracked going along entire area. Removed cracked cooktop and installed new replacement. Customer satisfied with new replacement. No other issues found.

Near Dickens Dr, Killeen, TX 76543
Thomas L.

Thomas L.

Replaced seeping inlet water valve. All operations are now normal. All water connections are dry.

Near Gateway Pkwy, Marble Falls, TX 78654
Arthur B.

Arthur B.

MVWC565FW1 (Top Load Washer) - Arrived onsite to install new capacitor to top load washer from my prior visit’s diagnosis. Removed and replace faulty capacitor. Reassembled and ran calibration. Unit calibrated successfully. No other issues found. All water connections were dry at time of service.

Near Acorn Creek Trail, Killeen, TX 76542
Scott  M.

Scott M.

Kitchen aid dishwasher

Near Wallace Dr, Austin, TX 78750
Robert J.

Robert J.

WRF767SDEM01 Arrived on job for complaints of no ice in top icemaker. Ran diagnostics and no icemaker codes complete harvest but no cubes dropped. Filled with water in test. Bin showed to be empty. Order UI.

Near Hy Rd, Buda, TX 78610
Jerry C.

Jerry C.

MSS26C6MFW01 Arrived to inspect noise issues. I found tubing in the lower unit area mis-routed and I corrected. I leveled and squared the chassis and doors and tested. Operational test good, no leaks observed during service.

Near River Down Rd, Georgetown, TX 78628
Kevin B.

Kevin B.

Arrived on site and found lower door bin Is bent outwardand is making contact with produce drawers. Straightened door and added silicon to seal gap between refrigerator liner and Altura cabinet. Also raised the front feet so fridge would lean back slightly and door will close better. No water connections hooked up to refrigerator, job complete

Near Crow Ranch Rd, Dripping Springs, TX 78620
Daniel  A.

Daniel A.

MDB7749SBM2 No response from console/touchpad. Replaced defective touchpad due to defective ribbon cable. No response from cycle selection (start). Checked water inlet and drain hoses. No leaks detected. Normal operation after service

Near Mariposa Loop, New Braunfels, TX 78132
Arthur B.

Arthur B.

WDT720PADM2 (Dishwasher) - Arrived onsite for customer complaint of dishes not drying in dishwasher. Ran diagnostics and found error code F7E1 (No Heat Error). Clear error code and ran automatic test cycle. Poured water on heating element. Found water sizzled off. Advised customer to run hot water to dishwasher before running cycle to prevent error code to cut off heater. No other issues found. All water connections were dry at time of service.

Near Dunblane Dr, Killeen, TX 76542
Jonathan  S.

Jonathan S.

Whirlpool washer model# MVWB835DW3. Arrived on site for washer having long fill cycle. Performed dia

Near Wagon Wheel Trail, Georgetown, TX 78628
Robert J.

Robert J.

MEDX655DW1 Arrived on job for complaints of boor hard to open and close. Door catch tight loosened tension so door easier to open and close for customer. Test that weight of clothing will not open during cycle.

Near Waterleaf Blvd, Kyle, TX 78640
Kevin B.

Kevin B.

I’ve done site and inspected refrigerator and found ice then it’s not seating properly against auger motor, replaced bin And ice is now dispensing properly. No water leaks from connections at time of service, job complete

Near Ranch to Market Rd 150, Driftwood, TX 78619
Thomas L.

Thomas L.

Arrived on site for no operation. Found control board totally inoperable. Replaced and all operations are now normal. Joeswahn@gmail.comm

Near N Farm to Market Rd 1174, Bertram, TX 78605
Thomas L.

Thomas L.

Arrived on site for leaking water. Visited with customer then tested unit. Inspected unit and found bellows/tub drain area restricted with many objects, hair, coins, 2 pocket knives, etc. cleared and tested . All water connections are now dry. Instructed customer to use some afresh tablets to clean tub and basket.

Near Blessing Ranch Rd, Liberty Hill, TX 78642
Thomas L.

Thomas L.

Arrived on site for leaking water. Visited with customer then tested unit. Inspected unit and found bellows/tub drain area restricted with many objects, hair, coins, 2 pocket knives, etc. cleared and tested . All water connections are now dry. Instructed customer to use some afresh tablets to clean tub and basket.

Near Blessing Ranch Rd, Liberty Hill, TX 78642
Lou S.

Lou S.

arrived on site to inspect refrigerator freezer not keeping food cold. Upon further inspection, I checked temps in the rc and fc. The rc temp was 52 degrees and the fc tempt was 40. I found no frost pattern on the evaporator and the compressor was having a difficult time starting. I heard the start device click a few times then the compressor finally came on. It appears that the control is not operating as it should in getting the start device to start up the compressor or the start device is going bad. When the compressor did come on, the evaporator began to show a frost pattern. There was a large block of ice at the bottom of the freezer chamber which tells me this unit possibly went into defrost mode and had a large amount of ice buildup on the evaporator. I quoted the customer RF320 $179.99 for diagnostics/labor fee, $131.03 for the control board WR55X10837, $39.99 for the start device WR07X10131, and $39.99 for the capacitor WR55X24064 for s total including tax of $422.61. The cus

Near Ranch Rd 2243, Georgetown, TX 78628
Thomas L.

Thomas L.

Arrived on site for Noisey operation. Found drain pan is vibrating against bottom of the cabinet. More sealer is needed to insulate and stop noise.

Near Andele Way, Liberty Hill, TX 78642
Lou S.

Lou S.

arrived on site to inspect washer leaking water. Upon arrival, the customer advised that he found a puddle of water after the washer had finished a cycle. Customer advised he looked the unit over and could not find anything. Upon further inspection, I placed the unit in diagnostics to test and the were no error codes so I continued with testing. Looking around the unit, I found no evidence of water leaks on the outer panels of the unit nor on the floor. At the end of testing, the were no error codes. I opened the top of the unit and looked around the outer tub and found no evidence of water leakage. I secured the top and lifted the unit and checked underneath the unit and found no evidence of water leaks. I took photos of the areas where the customer found the puddle of water and of the drain pump/hose to show the customer my findings. No water leaks observed during service. Job completed. I advised the customer that should the issue occur again to take pictures and contact Whirlpool t

Near Finch Ln, Georgetown, TX 78626
Scott  M.

Scott M.

Replaced control panel . Jenn air wall oven

Near N FM 620, Austin, TX 78730
Lou S.

Lou S.

arrived on site to inspect dryer making loud noise. Upon arrival, the customer advised that the unit is making a loud screeching noise and it has a burning smell and is not heating well. I turned the unit on and immediately the unit began to make the screeching noise and I could smell something burning. I opened the unit up to inspect further and found that the heating element was burnt out and there was burnt no around the element. Due to the unit being a steam dryer, I advised the customer that they would need to contact someone to come out and clean their vents and dryer ducts. Also, I found that there was debris on the rollers causing them to make the screeching noise. I removed and replaced the element and dryer kit and tested the unit. The unit operates as designed. No lint observed during service, job complete.

Near Pearson Way, Round Rock, TX 78665
Scott  M.

Scott M.

Amanda top load washer

Near N Capital of Texas Hwy, Austin, TX 78731
Thomas L.

Thomas L.

Arrived on site for Noisey operation. Found top half of agitator is causing the noise. Replaced. All water connections were dry.

Near Double Fire Trail, Georgetown, TX 78633
Thomas L.

Thomas L.

Arrived on site or water leaking. Inspected unit and found that the main inlet hose that goes from the valve to the dispenser is split and leaking left unit unplugged. Office to locate part and reschedule with customer.

Near N Interstate 35 Frontage Rd, Jarrell, TX 76537
Lou S.

Lou S.

arrived on site to inspect dishwasher dispenser not working. Upon further inspection, I found that the unit dispenser had too much soap residue around the edges that was keeping the door from locking/unlocking. I removed and replaced the dispenser and tested the unit and the unit operated as designed. No water leaks observed during service, job completed.

Near De Soto Loop, Round Rock, TX 78665
Kevin B.

Kevin B.

Arrived on site and inspected refrigerator and found currently dispenser flow is good. Customer is experiencing no water dispensing but UI is still counting ounces, problem is intermittent. Spoke with the tech line and they recommended adding in line pressure regulator to correct issue. No water leaks from connections at time of service.

Near Thurman Roberts Way, Driftwood, TX 78619
Wesley P.

Wesley P.

NED4655EW1 arrived on site and found unit breaker tripped. Corrected breaker and advised customer on use and care. All checks good. Unit operating as designed.

Near Dry Brook Crossing, Pflugerville, TX 78660
Kevin B.

Kevin B.

Arrived on site and found ice auger is not turning, removed motor and found it is rusted and frozen. Took one picture. Shaft and top connector will need to be replaced as well due to age. No water leaks from connections at time of survey was

Near Ranch to Market Rd 150, Driftwood, TX 78619
Nathaniel B.

Nathaniel B.

Model KUDE48FXSS5, Arrived on call for dishwasher has no operation, 8-4 which is drain motor electrical problem, 9-1 diverter can not find position, , found drain pump had piece of glass in it which was not allowing to drain and was causing diverter to stick, diverter is working as it should, only charged customer service fee of 99.99 plus tax which = 108.24, no water leaks at time of service. Also gave customer instructions on soap and rinse aid use due to over soaping.

Near Jason Dr, Taylor, TX 76574
Nathaniel B.

Nathaniel B.

Model KUDE48FXSS5, Arrived on call for dishwasher has no operation, 8-4 which is drain motor electrical problem, 9-1 diverter can not find position, , found drain pump had piece of glass in it which was not allowing to drain and was causing diverter to stick, diverter is working as it should, only charged customer service fee of 99.99 plus tax which = 108.24, no water leaks at time of service. Also gave customer instructions on soap and rinse aid use due to over soaping.

Near Jason Dr, Taylor, TX 76574
Kevin B.

Kevin B.

Arrived on site and inspected dishwasher and found no water during the wash cycle. Found no water at source and after correcting all function has returned to dishwasher. The water leaks from connections at time of service, job complete.

Near Ranch Rd 12, Dripping Springs, TX 78620
Clif L.

Clif L.

Whirlpool refrigerator WRX986SIHZ00. Arrived on site to diagnose a refrigerator with lights that are not operating. Tested unit and found LEDs only operational after a hard reset on control board. This indicates fill the timer circuit in LED control. Replaced LED control and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Gold Flower Hollow, Austin, TX 78731
Tyler B.

Tyler B.

Near Iveans Way, Austin, TX 78717
Dona W.

Dona W.

Arrived on site for door falling apart, unit will need a new door assembly, part is showing up as NLA on marcone and servall WB56X10480. Unit will also need new choke for door if not included on new door. Units exterior light is burned out not interior light customer would need to pay for this light bulb. Will need authorization and part found. Unit is still functioning.

Near N East St, Belton, TX 76513
Nathaniel B.

Nathaniel B.

Model WDT780SAEM1, Arrived on call for dispenser broken and console is warped, installed both parts and tested and all checks good, no leaks after repair, call complete.

Near W 5th St, Taylor, TX 76574
Nathaniel B.

Nathaniel B.

Model WDT780SAEM1, Arrived on call for dispenser broken and console is warped, installed both parts and tested and all checks good, no leaks after repair, call complete.

Near W 5th St, Taylor, TX 76574
Nathaniel B.

Nathaniel B.

Model WDT780SAEM1, Arrived on call for dispenser broken and console is warped, installed both parts and tested and all checks good, no leaks after repair, call complete.

Near W 5th St, Taylor, TX 76574
Nathaniel B.

Nathaniel B.

Model WDT780SAEM1, Arrived on call for dispenser broken and console is warped, installed both parts and tested and all checks good, no leaks after repair, call complete.

Near W 5th St, Taylor, TX 76574
Thomas L.

Thomas L.

Entered home the garage code provided by customer. Replaced inlet water,valve. Loaded reservoir with customers cleaner and scrubbed unit. Started clean cycle for customer. All water connections were dry. Left garage and closed door.

Near Keel Way, Horseshoe Bay, TX 78657
Lou S.

Lou S.

arrived on site to inspect dishwasher not completing cycles. Upon further inspection, implanted the unit in diagnostics and checked for error codes and there were none. I continued with testing and the unit operated as designed with no error codes at the end of testing. I cannot find anything mechanically wrong with this unit. I quoted the customer DW100 $99.99 and with tax the total was $108.24. The customer paid in full. No water leaks observed during service, job completed.

Near Harvest Dance, Liberty Hill, TX 78642
Dona W.

Dona W.

Arrived on site for broken knob, discussed with SC knob not covered per David with warrantech. Customer bout knob. 44.91 tax 3.71 total 48.62.customer paid with card. Will need to charge warrantech for service call. All operations check good.

Near Roque Ln, Belton, TX 76513
Nathaniel B.

Nathaniel B.

Model WTW4616FW1, Unit is still under the Aaron’s extended warrantyArrived on call for washer fills with water but will not agitate, checked for error codes and got f8 e1 long fill no fill which was the only error, found when running cold water on auto test barley got a trickle of water and a reduction on hot water it still should be filling faster, unit will need water valve, did run auto test and all other functions checked good, installed water valve and tested and all checks good, customer had to shut off water to the home to disconnect water line fill hoses from the home due to one of the shut offs does not shut off at the wall, customer to contact a plumber , no errors after repair after filling the machine, call complete. No water leaks at time of call.

Near Clark's Grove Ln, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model WTW4616FW1, Unit is still under the Aaron’s extended warrantyArrived on call for washer fills with water but will not agitate, checked for error codes and got f8 e1 long fill no fill which was the only error, found when running cold water on auto test barley got a trickle of water and a reduction on hot water it still should be filling faster, unit will need water valve, did run auto test and all other functions checked good, installed water valve and tested and all checks good, customer had to shut off water to the home to disconnect water line fill hoses from the home due to one of the shut offs does not shut off at the wall, customer to contact a plumber , no errors after repair after filling the machine, call complete. No water leaks at time of call.

Near Clark's Grove Ln, Hutto, TX 78634
Thomas L.

Thomas L.

Arrived on site for no ice condition. In diagnostics all operations worked however the water valve is very weak. Will order valve.

Near Clayton Nolen Dr, Horseshoe Bay, TX 78657
Dona W.

Dona W.

Arrived on site for unit not turning on, found control not sending proper supply. Replaced control, verified ops unit checks good. Ducting clear.

Near E Ave W, Belton, TX 76513
Dona W.

Dona W.

Arrived on site to install lid switch, in between last tech visit lid switch had completely failed. Replaced lid switch verified operations, unit filled, agitates, spins and drains. All operations check good. All water connections dry. Customer had previously paid 108.24. TL330-179.99 and part $40.65 tax 18.20 total remaining balance was $130.60. Collected 130.60 on card.

Near E Ave W, Belton, TX 76513
Lou S.

Lou S.

arrived on site to inspect dishwasher not working. Upon further inspection, I placed the unit in diagnostics to test and it showed error codes 7/1, 6/6, 8/2. I cleared the codes and continued with testing. I find that the motor was not coming on, but I could hear the diverter working. I removed and replaced the sump/motor assembly and tested the unit and the unit operated as designed. No water leaks observed during service, job completed.

Near Dillo Trail, Liberty Hill, TX 78642
Tyler B.

Tyler B.

Near Santa Bonita Ln, Round Rock, TX 78665
Tyler B.

Tyler B.

Near Gato Ln, Round Rock, TX 78665
Paul R.

Paul R.

KitchenAid Ice Machine Model KUIX305ESS1. Arrived onsite for the ice machine that is leaking water from the back. I found the machine had been moved and the drain line had come out of the wall pipe. Ms stated she pulled it out when she noticed there was a leak. This ice machine is on a gravity drain and the house drain pipe comes out of the wall behind the washer drain and has an elbow that is turned up with the ice machine drain tube hanging down and entering it. It appears that the machine had been pulled forward just enough to cause the drain tube to partially come out. I put the drain tube back in the PVC wall pipe and tested the unit. There were no water leaks present at the time of service. Call complete.

Near Emerald Ridge Dr, Austin, TX 78732
Lou S.

Lou S.

arrived on site to inspect dishwasher upper rack falling. Upon further inspection, I found that the upper rack stops were popping off and were not properly secured. Both stops locks were worn and would not latch securely. I removed and replaced both stops and tested the unit. The unit operated as designed, no water leaks observed during service. Job completed.

Near Talon Grasp Trail, Leander, TX 78641
Thomas L.

Thomas L.

Arrived on property. Customer opened garage via phone. Entered and found Noisey operation coming from loose condenser fan motor bracket screw. Tightened. Operation now normal and water connections were dry. Exited via garage and door did close.

Near Colorado Canyon Dr, Marble Falls, TX 78654
Tyler B.

Tyler B.

Near Lorraine Cove, Round Rock, TX 78665
Daniel  A.

Daniel A.

KSSS42QJB00 built in refrigerator not cooling/freezing. Sealed system overhaul. Replaced compressor/heat exchanger/evaporator and Pan heater. Verified no air/water/refrigerant leaks. Normal operation after service

Near Blue Point, New Braunfels, TX 78132
Lou S.

Lou S.

arrived on site to inspect coin operated washer not coming on. Upon further inspection, I had the maintenance personnel open up the coin expose the timer. I found that when the coin slide is pushed in it is not engaging with the timer to start the wash. I found that the metal extender is going above the metal timer bracket to the left of extended slide just above the timer was bent down and not allowing the slide to engage the timer. I adjusted the timer bracket and tested the slide and it is now engaging with the timer and the washer is coming on as designed. I quoted the customer TL100 $99.99 for a total including tax of $108.24. The customer paid in full. No water leaks observed during service, job completed.

Near Hero Way West, Leander, TX 78641
Nathaniel B.

Nathaniel B.

Model GTS18JCPWRBB, Brown color water dripping from light in fridge, found for moisture around light in fresh food the control housing js warped will order housing control and nozzle control due to warped on top of fresh food leaking air, also found for leaking brown and yellow substance from front of fridge the substance is from over time things running down were inside liner meets outer cabinet over time and with moisture running down in it it is leaking on to floor, will need to seal were inside liner meets outer cabinet with silicone and also found bottom of the fresh food door gasket is damaged will need black fresh food door gasket, will reschedule for 8/23/18, no water leaks at time of call. Customer requests a 8-10 am appointment and did instruct customer the time frame is not a guarantee that they will get that time frame. No water leaks at time of call.

Near Almquist St, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model GTS18JCPWRBB, Brown color water dripping from light in fridge, found for moisture around light in fresh food the control housing js warped will order housing control and nozzle control due to warped on top of fresh food leaking air, also found for leaking brown and yellow substance from front of fridge the substance is from over time things running down were inside liner meets outer cabinet over time and with moisture running down in it it is leaking on to floor, will need to seal were inside liner meets outer cabinet with silicone and also found bottom of the fresh food door gasket is damaged will need black fresh food door gasket, will reschedule for 8/23/18, no water leaks at time of call. Customer requests a 8-10 am appointment and did instruct customer the time frame is not a guarantee that they will get that time frame. No water leaks at time of call.

Near Almquist St, Hutto, TX 78634
Tyler B.

Tyler B.

Near Sable Oaks Dr, Round Rock, TX 78664
Dona W.

Dona W.

Arrived on site for long preheat times and unit not getting to temp ever. Found left side of broil element wiring not attached. Had to remove oven out of wall to put wiring back on. Once wiring was attached, preheated unit and found that unit is now preheating and functioning properly. All operations check good.

Near Berry Creek Dr, Georgetown, TX 78628
Nathaniel B.

Nathaniel B.

Model WDF520PADB7, 1/23/18 is the goods issue date, Arrived on call for water dripping from under dishwasher, called whirlpools tech line and talked to bruce file number 7722734665, will order inner door panel due to break in inner door panel see pic, no water leaks at time of call. Will reschedule for 8/21/18.

Near Windberry Path, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model WDF520PADB7, 1/23/18 is the goods issue date, Arrived on call for water dripping from under dishwasher, called whirlpools tech line and talked to bruce file number 7722734665, will order inner door panel due to break in inner door panel see pic, no water leaks at time of call. Will reschedule for 8/21/18.

Near Windberry Path, Round Rock, TX 78665
Paul R.

Paul R.

KitchenAid Refrigerator Model KBSN602ESS01. Arrived onsite for the refrigerator with the FC door popping open and not closing back when the RC door is closed. I found the vacuum release stuck because of a piece of foam. I cleaned it out and tested the doors. The FC door still moves a little when the RC door is closed but it reseals itself. There were no water leaks present at the time of service. Call complete.

Near Lakewood Hills Terrace, Austin, TX 78732
Thomas L.

Thomas L.

Arrived on site for no cool condition. Found unit to have a leak in fresh food evaporator. Replaced and unit is now operating properly. No water leaks at this time. Customer will need to allow approximately 24 hours for unit to reach maximum cooling temperatures.

Near Parque Vista Dr, Georgetown, TX 78626
Luis M.

Luis M.

Icemachine-removed accessible components cleaned ice machine

Near Belmont Park Dr, Austin, TX 78746
Thomas L.

Thomas L.

Arrived on site for no cool condition. Found unit to have a leak in fresh food evaporator. Replaced and unit is now operating properly. No water leaks at this time. Customer will need to allow approximately 24 hours for unit to reach maximum cooling temperatures.

Near Parque Cir, Georgetown, TX 78626
Lou S.

Lou S.

arrived on site to inspect oven door dented. Upon further inspection, I found two small dents in the upper oven door. I removed the door from the unit and removed and replaced the outer door and retuned it back to the unit. Job completed. I contacted the builder to advise of the completion as he was not available to sign the receipt. Job completed.

Near Trails End Rd, Leander, TX 78641
Dona W.

Dona W.

Arrived on site for melting inside unit, found wave guide with center starting to melt due to grease on unit Replaced waveguide, also found lower light bulb burned out. Replaced lower bulb, when going to shut bulb off found that control is sending constant voltage to bulb. Will need to replace main control. Removed bulb so that unit would not burn out before return visit. Will return on 8/21/18. All other operations check correctly on unit.

Near Clove Hitch Dr, Georgetown, TX 78633
Tyler B.

Tyler B.

Near S Interstate 35, Georgetown, TX 78626
Robert J.

Robert J.

WRB322DMBM00 Arrived on job for complaints of freezing and frost on vent in refrigerator. Confirmed frost on vent . Replaced control and programmed to 01 code. No leaks detected at time of service. Job complete

Near Noddy Rd, Buda, TX 78610
Lou S.

Lou S.

arrived on site to inspect washer leaking from underneath and at the water valve. Upon further inspection, I found that the water valve was the main cause for the leaking water. I advised the customer of my findings then removed and replaced the water valve and tested the unit. Unit operated as designed. No water leaks after repair completed. Job completed.

Near S Ridge Cir, Georgetown, TX 78628
Diego G.

Diego G.

Arrived on site. Check for gasket issues. Found gasket broken not allowing heat to escape in oven. Replaced gasket and cycled oven, all functions tested OK. No leaks present. Job complete

Near Stampede Road, San Marcos, TX 78666
Lou S.

Lou S.

arrived on site to inspect refrigerator ice maker not producing enough ice. Upon further inspection, using a cup I tested the water dispenser and water dispensed. I verified that there was ice in the bin. I placed the unit in diagnostics and tested the following modes...1, 2, 3, 4, 5, 15, 19, 36, 37, 45, 56, 57, 58, and 59 and the ice maker tested good. The customer advised that the ice maker had just ripped a batch of ice just before my arrival. I advised the customer test the unit is testing good and there is nothing wrong with the unit. I leveled the unit before leaving. No water leaks observed during service, job completed.

Near Brenham Lane, Volente, TX 78641
Robert J.

Robert J.

WED5000DW2 Arrived on job for complaints of not heating. Found the thermal cut off open. Replaced and test air flow and heating. Both good.

Near Crownover St, Austin, TX 78725
Arthur B.

Arthur B.

WRF555SDHV01 (French Door Refrigerator) - Arrived onsite for customer complaint of French door refrigerator not making ice. When arrived,found icemaker was set to off according to UI display. Attempted to turn icemaker on with UI and found UI would not allowing entry. Also found temperature setting will not allow change as well. Ordering UI and returning with icemaker. R/S for Thursday 8/23. All water connections were dry at time of service.

Near Whispering Meadows Dr, Hewitt, TX 76643
Lou S.

Lou S.

arrived on site to inspect range cooktop burners not working. Upon further inspection, I found that the back left burner was not igniting correctly as the spark would only spark in one place and not jump around as designed. Also, I found that the right front Ignitor is doing the same thing. I removed and replaced the back left burner head and tested and it operated as designed. I am ordering a burner head for the right front amid scheduled return service for 08/24/28. Customer advised that she might have something scheduled already, but will contact the office if she needs to reschedule. No gas leaks detected during service.

Near Volente Lane, Leander, TX 78641
Diego G.

Diego G.

Arrived on site. Replaced to feed and spinner. Cycled dishwasher, all functions tested OK. No leaks present. Job complete

Near Martin Luther King Dr, San Marcos, TX 78666
Arthur B.

Arthur B.

JB755EJ1ES (Freestanding Range) - Arrived onsite for customer complaint of freestanding range getting error code F20 error. Tested broil function and found error code with happen as soon unit attempts to turn on. Found relay not clicking closing to activate broil feature. Unit will need new control and broil element. Advised customer that control is not available. N.E.W will be in contact with customer regarding further steps.

Near Eagle Mountain Dr, Waco, TX 76712
Dona W.

Dona W.

Arrived on site for no functionality, customer stated they went to use unit and microwave made a large pop and unit went dead. Found circuit boards with charring on transformer, main controls and ribbon cable to user interface. User interface with ribbon cable is showing nla from marcone, and servall. Not able to check other functions at this time without proper voltage from control. Will need to replace transformer, controls and user interface before able to verify functionality of other components. Will need authorization as well. Left breaker in off state due to electrical failure.

Near Lariat Dr, Georgetown, TX 78633
Thomas L.

Thomas L.

Arrived on site for not dispensing ice through the door. Replaced worn shaft. The other parts were not needed. All water connections were dry.

Near Oaks Pl, Lago Vista, TX 78645
Lou S.

Lou S.

arrived on site to inspect washer leaking from underneath and at the water valve. Upon further inspection, I found that the water valve was the main cause for the leaking water. I advised the customer of my findings then removed and replaced the water valve and tested the unit. Unit operated as designed. No water leaks after repair completed. Job completed.

Near Rutherford Dr, Leander, TX 78641
Nathaniel B.

Nathaniel B.

Model WRF535SWHZ00, Arrived on call for unit is cooling but not cold enough, found that fresh food is at room temp but freezer is at o degrees, found all sensors passed and then when checked damper operation found that it would not open but when it said open checked ac volts from red to yellow red at damper and got 119 ac volts but damper not opening, replaced damper and checked operation and know damper is opening and closing as it should, call complete, no water leaks at time of call, call complete

Near Shark Loop, Round Rock, TX 78664
Nathaniel B.

Nathaniel B.

Model WRF535SWHZ00, Arrived on call for unit is cooling but not cold enough, found that fresh food is at room temp but freezer is at o degrees, found all sensors passed and then when checked damper operation found that it would not open but when it said open checked ac volts from red to yellow red at damper and got 119 ac volts but damper not opening, replaced damper and checked operation and know damper is opening and closing as it should, call complete, no water leaks at time of call, call complete

Near Shark Loop, Round Rock, TX 78664
Dona W.

Dona W.

Arrived on site for bake element started on fire, found left side of bake element started to burn apart. Replaced bake element and verified operations. Temperatures check good. Charged $117.21 for element and labor WO120-$179.99 tax $24.52. Total of 321.72.

Near Hollyberry Ln, Georgetown, TX 78633
Arthur B.

Arthur B.

MDBH968AWB3 (Dishwasher) - Arrived onsite to install control panel to dishwasher from tech’s prior diagnosis. Removed faulty control panel and installed new replacement. Tested unit. All lights works as intended. Unit fills,washes,drain and heats as intended. Control was not needed. All water connections were dry at time of service.

Near Woodland W Dr, Woodway, TX 76712
Nathaniel B.

Nathaniel B.

Model WRF993FIFM00, Arrived on call for unit not cooling and ice maker not making ice, called whirlpool tech line and talked to mark , file number 7722726814, test 128 control is version 700 which is the updated control and was instructed to install updated cover and was given instruction to place evap sensor on copper above the weld on suction line, installed parts and instructed customer to allow for 24-48 hours for proper cooling, no water leaks after repair, call complete.

Near Chayton Cir, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WRF993FIFM00, Arrived on call for unit not cooling and ice maker not making ice, called whirlpool tech line and talked to mark , file number 7722726814, test 128 control is version 700 which is the updated control and was instructed to install updated cover and was given instruction to place evap sensor on copper above the weld on suction line, installed parts and instructed customer to allow for 24-48 hours for proper cooling, no water leaks after repair, call complete.

Near Chayton Cir, Pflugerville, TX 78660
Robert J.

Robert J.

WGD75HEFW0 Arrived on job for complaints of it starting found loose connection at Control. Reconnect power supply and test operation normal. Job complete no gas leaks detected

Near Gloucester Ln, Austin, TX 78723
Robert J.

Robert J.

WDF520PADM7 Arrived on job for complaints of not running. Found loose connection at junction box. After correcting wire issue. Test washer operation normal. Job complete

Near Clary Way, Austin, TX 78723
Thomas L.

Thomas L.

Arrived on site for no cool in freezer. Found that the controls were not switching the three-way refrigerant valve And that the left track of the upper drawer was binding. Replaced all parts. All water connections were dried.

Near Deckhouse Dr, Lago Vista, TX 78645
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. I disconnected the power from the unit, removed the water valve and drain pump hose then removed the unit from its place under the cabinet. I transferred all components from the old tub to the new tub and installed new tracks. Once done transferring all components, I re-installed the new tub with components under the cabinet re-installed the water valve and drain hose and then reconnected the power connections. I placed the unit in diagnostics and tested and the unit operated as designed. No water leaks observed during service, job completed.

Near Holiday Creek Ln, Georgetown, TX 78633
Arthur B.

Arthur B.

CWE4800ACB (Wall Oven) - Arrived onsite for customer complaint of wall oven bake feature is not coming on. Tested unit and found baker relay not closing to turn on element. Unit will need new control to complete repair. Found control is no longer available. Advised customer will be in touch by AHS for options. No other issues found.

Near Lake Shore Dr, Waco, TX 76710
Arthur B.

Arthur B.

RTW4340SQ0 (Top Load Washer) - Arrived onsite to install new lid switch to top load washer from prior tech’s diagnosis. Removed console and removed faulty door switch. Installed new replacement and tested unit. Unit now fills,agitates,drain and spins as intended. No other issues found. All water connections were dry at time of service.

Near Comal St, Waco, TX 76708
Brandon C.

Brandon C.

Arrived on site for no ice production in ice machine, found grid cutter was broken. I replaced grid cutter, unit tested good. Water lines were dry at time of service

Near Bisset Ct, Austin, TX 78738
Thomas L.

Thomas L.

Arrived on site as unit runs for a few seconds and then stops. Found improper voltages to outlets. Customer to correct. New unit no lent.

Near Venture Blvd S, Point Venture, TX 78645
Nathaniel B.

Nathaniel B.

Model WDF530PAYW7, Arrived on call for middle sprayer part has came off and water is not going through it, checked for error codes and got 10-1 which is dispenser electrical problem found 115 ac volts to dispenser but dispenser door will not open , 5-2 which is door stuck closed which found no door switch issue then found manifold for top rack is warped and keeps allowing rubber bushing for manifold to fall off and also wheel for top front left rack is broken, manifold 61.47, wheel 14.46, dispenser 116.52, svc/labor dw295 199.99 which = 392.44 plus tax 32.38 which = 424.82, customer approved repair, collected service fee today of 99.99 plus tax which =108.24 no water leaks at time of call, call complete. Will collect remaining balance on returnAlso instructed customer on soap and rinse aid use and cleanings of dishwasher and to run hot water at sink before starting dishwasher.

Near Hyridge St, Round Rock, TX 78664
Nathaniel B.

Nathaniel B.

Model WDF530PAYW7, Arrived on call for middle sprayer part has came off and water is not going through it, checked for error codes and got 10-1 which is dispenser electrical problem found 115 ac volts to dispenser but dispenser door will not open , 5-2 which is door stuck closed which found no door switch issue then found manifold for top rack is warped and keeps allowing rubber bushing for manifold to fall off and also wheel for top front left rack is broken, manifold 61.47, wheel 14.46, dispenser 116.52, svc/labor dw295 199.99 which = 392.44 plus tax 32.38 which = 424.82, customer approved repair, collected service fee today of 99.99 plus tax which =108.24 no water leaks at time of call, call complete. Will collect remaining balance on returnAlso instructed customer on soap and rinse aid use and cleanings of dishwasher and to run hot water at sink before starting dishwasher.

Near Hyridge St, Round Rock, TX 78664
Dona W.

Dona W.

Arrived on site to replace upper slides, would need to pull unit out of wall, customer states that unit has now been working since GC adjusted the slides. Customer does not want unit pulled out of the wall again. Customer is satisfied with the way unit is running now. Unit is heating and running correctly. All water connections dry.

Near Fairway Ridge Rd, Georgetown, TX 78633
Dona W.

Dona W.

Arrived on site to replace upper slides, would need to pull unit out of wall, customer states that unit has now been working since GC adjusted the slides. Customer does not want unit pulled out of the wall again. Customer is satisfied with the way unit is running now. All water connections dry.

Near Fairway Ridge Rd, Georgetown, TX 78633
Arthur B.

Arthur B.

MVWX700XL2 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not spinning clothes out. Ran diagnostics and got error codes F7E7(Could Not Reach Target RPM),F7E1 (Basket Speed Fault). Tilted unit up to inspect actuator and capacitor and motor. All harnesses check ok. Tested manual spin and found motor would cut in and out. Removed control and installed updated new replacement. Reassembled. Calibrated unit. Unit completed successfully. Tested unit. Unit now fills,agitates,drain and spins with no issues. All water connections were dry at time of service.

Near S 9th St, Waco, TX 76706
Kevin B.

Kevin B.

Arrived on site and replaced drain tube diagnosed on previous visit, after replacement removed ice from freezer and insured evaporator drain is clear. No water leaks from connections at time of service, job complete.

Near E Hwy 290, Austin, TX 78749
Dona W.

Dona W.

Arrived on site to replace washplate that was worn down. Replaced washplate, filled unit and let cycle to verify all operations check good. No errors, unit fills, agitates, drains and spins correctly. All water connections dry. Charged 293.78 full amount for repair to card. Labor tl350-169.99 and part 101.40 tax 22.39.

Near Independence Dr, Georgetown, TX 78633

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