Local Reviews

Rated 4.9 out of 5 stars based on 3640 customer reviews

Nathaniel B.

Nathaniel B.

Model WTW5000DW1, Arrived on call for hot water solenoid is leaking water, replaved valve and checked operation and no leaks after repair, call complete.

Near Nick Price Loop, Round Rock, TX 78664
Thomas L.

Thomas L.

Replaced million rail as it’s bottom section cracked off and was no longer sealing properly. Replaced upper shelf as it would not lock into rail fully. All water connections were dry.

Near Bassano Dr, Round Rock, TX 78665
Thomas L.

Thomas L.

Arrived on site for noisy operation and improper temperatures. Found freezer at 18° and very Noisey. Found door not closing properly thus causing over-icing on evap. Defrost and unit is now operating properly with no water leaks.

Near Hawkeye Point Rd, Georgetown, TX 78626
Lou S.

Lou S.

arrived on site to inspect oven only getting to 250 degrees. I placed the rack in the middle and placed my thermal couple in the center of the rack. I started the oven on bake at 350 degrees standard preheat and began my readings. First reading at 350 degrees was 317. Peak reading was 328. Reading at first drop in temp was 296. Final peak reading was 407. Final drop reading was 341. Average of readings was 343 degrees. I advised the customer of my findings and that the unit is good. Job completed.

Near Garden Gate Ln, Liberty Hill, TX 78642
Nathaniel B.

Nathaniel B.

Model MVWB835DW3, Arrived on call for bad water valve in unit, per previous techs diag., rechecked previous techs diag. And found bad valve, replaced water valve and checked operation and all checks good, call complete, no water leaks after repair.checked for prior error codes and got F3 e2 which is water temp inlet fault, and f0 e3 which is overload error, f8 e1 which is long fill error, f0e4 which is spin limited by water temp. Ran calibration and then ran each test in diag. And then rechecked for error codes and found none. Call complete, no water leaks after repair.

Near Bell Rock Cir, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model MVWB835DW3, Arrived on call for bad water valve in unit, per previous techs diag., rechecked previous techs diag. And found bad valve, replaced water valve and checked operation and all checks good, call complete, no water leaks after repair.checked for prior error codes and got F3 e2 which is water temp inlet fault, and f0 e3 which is overload error, f8 e1 which is long fill error, f0e4 which is spin limited by water temp. Ran calibration and then ran each test in diag. And then rechecked for error codes and found none. Call complete, no water leaks after repair.

Near Bell Rock Cir, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model NED4655EW1, Arrived on call for dryer will not start at all its completely dead when trying to start it, found that the outlet has improper voltage, found from l1 to l2 has only 1.2 ac volts but if checking from each to ground has 122 ac volts, customer to contact electrician to have outlet and breaker checked to verify which one is bad, see note. Not able to test dryer vent and element and fuses all checked good, call complete.

Near Smoke Signal Pass, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model NED4655EW1, Arrived on call for dryer will not start at all its completely dead when trying to start it, found that the outlet has improper voltage, found from l1 to l2 has only 1.2 ac volts but if checking from each to ground has 122 ac volts, customer to contact electrician to have outlet and breaker checked to verify which one is bad, see note. Not able to test dryer vent and element and fuses all checked good, call complete.

Near Smoke Signal Pass, Pflugerville, TX 78660
Mike G.

Mike G.

NTW4516FW2, Arrived on site for unit will not go pass wash checked unit and found that the unit is not getting cold water unit will need water valve replaced ordering part checked unit for water leaks and no leaks found at time of srv....

Near Ethel Ave, Waco, TX 76707
Mike G.

Mike G.

NTW4516FW2, Arrived on site for unit will not go pass wash checked unit and found that the unit is not getting cold water unit will need water valve replaced ordering part checked unit for water leaks and no leaks found at time of srv....

Near Ethel Ave, Waco, TX 76707
Thomas L.

Thomas L.

Arrived on site for fill.found defective inlet water valve. No leaks after repairs.

Near Buck Ln, Georgetown, TX 78628
Lou S.

Lou S.

arrived on site to inspect condensation and ice buildup in the fc. Upon further inspection, I found that there was ice buildup on the fc Evap cover, top of the fc, and on the sides as well as, the drawers. I found that there was a gap in the door gasket that was creating the issue. I pulled the fc door and drawers and steamed the ice from the Evap, Evap cover and fc chamber. I used my heat gun to reshape the door gasket and placed a gasket kit on the door gasket to create a better seal. I returned the drawers and door and tested unit and unit fc door has a good deal. I took pictures of new gasket seL. No water leaks observed during service. Job complete.

Near Mckavitt Dr, Leander, TX 78641
Dona W.

Dona W.

Arrived on site for rusting doors. Freezer door and middle pantry door are rusting as well, replaced all four doors due to rusting excessively, all operations check good. All water connections dry.

Near Golden Gate Dr, Killeen, TX 76549
Mike G.

Mike G.

WFG515S0ES0, Arrived on site for unit not heating checked unit and found that the spark module is bad replaced spark module and checked unit and unit is now heating properly checked unit for gas leaks and no leaks found at time of srv unit checked fine at this time....

Near Ethel Ave, Waco, TX 76707
Mike G.

Mike G.

WFG515S0ES0, Arrived on site for unit not heating checked unit and found that the spark module is bad replaced spark module and checked unit and unit is now heating properly checked unit for gas leaks and no leaks found at time of srv unit checked fine at this time....

Near Ethel Ave, Waco, TX 76707
Nathaniel B.

Nathaniel B.

Model WFG515S0ES1, Arrived on call for right front burner not igniting, found that right front burner was sparking but not igniting gas, will order correct right front burner with igniter and harness cook top and spark module, skyped office parts and talked to kristen and will reschedule for 6/4/18, no gas leaks at time of call.

Near Abigail Way, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WFG515S0ES1, Arrived on call for right front burner not igniting, found that right front burner was sparking but not igniting gas, will order correct right front burner with igniter and harness cook top and spark module, skyped office parts and talked to kristen and will reschedule for 6/4/18, no gas leaks at time of call.

Near Abigail Way, Pflugerville, TX 78660
Lou S.

Lou S.

arrived on site to inspect washer not filling. Upon inspection, the customer advised that very little water was going into the unit unless she puts the unit in bulky/sheets mode. I advised the customer that on that mode or deep water mode, the unit will fill more than if on the other modes. I explained that this unit is designed to use less water as it's an energy efficient unit. I questioned the customer on detergent use and she advised that she uses a full cup. I advised the customer to cut way back on detergent use due to the small amount of water that the unit uses. I showed the customer on the detergent cap where she should be filling it to. I placed the unit in diagnostic mode and tested. The unit operates as designed. Again I reminded the customer on detergent use and advised to use smaller loads. No water leaks observed during service.

Near Mckavitt Dr, Leander, TX 78641
Thomas L.

Thomas L.

Arrived on site for no cool condition. Found the evaporator was completely frozen over. Defrosted with steamer. Found loose harness connection at heater. Unit is in garage and customer will need to allow ample time for unit to cool back down. No water hooked up to this unit.

Near Cerulean Way, Round Rock, TX 78681
Nathaniel B.

Nathaniel B.

Model WRS973CIDM00, Arrived on call for dent on right hand door by the handle see pic, , replaced right hand fresh food door all checks good but name plate was not preordered for door, ordered name plate, Skyped office parts and talked to jordan will drop off part to customer on 5/30/18, office will call customer.

Near Quebrada Drive, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WRS973CIDM00, Arrived on call for dent on right hand door by the handle see pic, , replaced right hand fresh food door all checks good but name plate was not preordered for door, ordered name plate, Skyped office parts and talked to jordan will drop off part to customer on 5/30/18, office will call customer.

Near Quebrada Drive, Pflugerville, TX 78660
Luis M.

Luis M.

Refrigerator-replaced compressor and filter drier to remove ticking noise in system

Near Woodland Village Dr, Austin, TX 78750
Mike G.

Mike G.

MVWB765FW1, Arrived on site for unit leaking into basket checked unit and found that the water valve is not shutting off all the way unit will need water valve replaced replaced water valve checked unit and water is no leaks checked unit for water leaks and no leaks found at time of srv...

Near Western Dr, Waco, TX 76712
Mike G.

Mike G.

MVWB765FW1, Arrived on site for unit leaking into basket checked unit and found that the water valve is not shutting off all the way unit will need water valve replaced replaced water valve checked unit and water is no leaks checked unit for water leaks and no leaks found at time of srv...

Near Western Dr, Waco, TX 76712
Steve C.

Steve C.

Near Grandstaff Dr, Fort Hood, TX 76544
Kevin B.

Kevin B.

Arrived on site and inspected range and found no failures, currently all igniters are operating properly. All burners and valves are operating properly. At this time there is no recommendation for adjustment or replacement of parts. Collected service fee, job complete.

Near Terrace Mountain Dr, West Lake Hills, TX 78746
Mike G.

Mike G.

WED86HEBW0, Arrived on site for unit not heating and lint screen is broken checked unit and found that the line screen is not broken found that it will not go all the way down to to lint buold up and found that the unit is not heating do to heating element has shorted out replaced heating element and cleaned out all lint found from unit and unit os now working properly unit checked fine at this time....

Near Harbor Dr, Woodway, TX 76712
Mike G.

Mike G.

WED86HEBW0, Arrived on site for unit not heating and lint screen is broken checked unit and found that the line screen is not broken found that it will not go all the way down to to lint buold up and found that the unit is not heating do to heating element has shorted out replaced heating element and cleaned out all lint found from unit and unit os now working properly unit checked fine at this time....

Near Harbor Dr, Woodway, TX 76712
Dona W.

Dona W.

Arrived on site for broil element burned apart. Replaced broil element that had burned apart. Verified temperatures unit checks good.

Near Blue Heron Ln, Harker Heights, TX 76548
Dona W.

Dona W.

Arrived on site for unit not filling, found both brown wires to fill valve have been chewed through by rodent. Droppings below unit, took pictures of wiring. Units breaker has been turned off due to live wires. Will need to replace full wiring harness to repair unit. Office will call customer to discuss. All water connections dry. Jordan assisted.

Near Blue Heron Ln, Harker Heights, TX 76548
Lou S.

Lou S.

arrived on site to inspect dishwasher not dissolving the detergent pod. Upon further inspection, I found that the dispenser door gasket was handing out. I placed the unit in diagnostics and the unit filled with water but would not engage the sump/motor. I removed and replaced the sump/motor, control, and dispenser. Tested unit and unit operated as designed. No water leaks during service. Job completed.

Near Remington Reserve Way, Austin, TX 78728
Nathaniel B.

Nathaniel B.

Model KODE500ESS03, Arrived on call for unit not heating, found control panel is lit but will not heat at all on bake and broil,, found l1 at control has no power and bake and broil elements checked good and tod checked good, customer will need to contact a electrician, call complete.

Near Dornick Hills Ln, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model KODE500ESS03, Arrived on call for unit not heating, found control panel is lit but will not heat at all on bake and broil,, found l1 at control has no power and bake and broil elements checked good and tod checked good, customer will need to contact a electrician, call complete.

Near Dornick Hills Ln, Pflugerville, TX 78660
Thomas L.

Thomas L.

Arrived on sit for complaint of moisture inside door. Instructed customer that condition is now and can happen during cooling cycles depending on food moisture level, etc.

Near Tradinghouse Creek St, Georgetown, TX 78633
Luis M.

Luis M.

Refrigerator-replaced faulty icemaker

Near Partridge Cir, Austin, TX 78758
Steve C.

Steve C.

Near Co Rd 251, Florence, TX 76527
Thomas L.

Thomas L.

Arrived on site for improper baking temps again. Test unit and found that the sensor is within its proper resistance range thus the control is not reading temp properly. Removed and replaced control.

Near Venus Ln, Georgetown, TX 78633
Brandon C.

Brandon C.

Arrived on site for part hanger, i replaced evaporator fan motor, unit tested good. No water is hooked up to unit.

Near Lexington Dr, Austin, TX 78737
Kevin B.

Kevin B.

Arrived on site and inspected dishwasher and found wire connection at terminal block has burnt/failed. Confirmed voltage is correct and replaced connection. He quoted customer. $139.99 plus tax Dw245 for bad wire connection replacement. Ran a diagnostic cycle after repair to confirm dishwasher is operating properly. No water leaks from connections at time of service, job complete.

Near N Interstate 35 Frontage Rd, Austin, TX 78702
Mike G.

Mike G.

MVWC565FW1, Arrived on site for unit making a noise when washing, checked unit and found no error codes, Recalibrated unit and ran test cycle on unit and unit filled washed drained and unit is spining and lid is lucking and unlocking checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time.....

Near Texas Ave, Hewitt, TX 76643
Mike G.

Mike G.

MVWC565FW1, Arrived on site for unit making a noise when washing, checked unit and found no error codes, Recalibrated unit and ran test cycle on unit and unit filled washed drained and unit is spining and lid is lucking and unlocking checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time.....

Near Texas Ave, Hewitt, TX 76643
Dona W.

Dona W.

arrived on site for right front burner clicking continuously. Replaced spark module, and Replaced cap and burner head due to not sensing the ground to stop igniting and burner. All other parms check correctly checked burner numerous times to ensure not clicking.

Near Stinnett Mill Rd, Salado, TX 76571
Dona W.

Dona W.

arrived on site for right front burner clicking continuously. Replaced spark module, and Replaced cap and burner head due to not sensing the ground to stop igniting and burner. All other parms check correctly checked burner numerous times to ensure not clicking.

Near Stinnett Mill Rd, Salado, TX 76571
Lou S.

Lou S.

arrived on site to inspect dishwasher not drying. Customer advised that her dishes were not getting dried at the end of the cycle. Customer advised that she uses rinse aid and liquid detergent. Upon further inspection, I placed the unit in diagnostics and found that the dispenser door gasket was hanging out. I will order new dispenser. Once diagnostics was complete there were no error codes and unit operated as designed. I instructed the customer on proper detergent use such as types of detergent and how much to use. Office to order dispenser and schedule return service. No water leaks observed during service.

Near Ranch Rd 2243, Georgetown, TX 78628
Nathaniel B.

Nathaniel B.

Model NTW4516FW1, Arrived on call for when set to regular and cold it would only put in hot water, also customer saw water under unit after repair, ran tap cold water and only got cold water and then ran hot water and it was dispensing cold water intermittently and filled tub with hot and cold water separately and drained each time and found no water leaks from under unit or from valve area, must have been water that came out when did repair prior, will order control, temp switch and valve, office will reschedule with customer, no water leaks at time of call.

Near Ivy Dr, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model NTW4516FW1, Arrived on call for when set to regular and cold it would only put in hot water, also customer saw water under unit after repair, ran tap cold water and only got cold water and then ran hot water and it was dispensing cold water intermittently and filled tub with hot and cold water separately and drained each time and found no water leaks from under unit or from valve area, must have been water that came out when did repair prior, will order control, temp switch and valve, office will reschedule with customer, no water leaks at time of call.

Near Ivy Dr, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model JGBS65REF2SS, Arrived on call for right burners are not working and left burner will not ignite, found only left rear burner not working, found only left rear burner not working when trying to ignite the gas it is sparking, will need to order left rear burner head and igniter and will order spark module just incase needed, office will reschedule with customer, see pic for burner head, no gas leaks at time of call.

Near Peppermint Tr, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model JGBS65REF2SS, Arrived on call for right burners are not working and left burner will not ignite, found only left rear burner not working, found only left rear burner not working when trying to ignite the gas it is sparking, will need to order left rear burner head and igniter and will order spark module just incase needed, office will reschedule with customer, see pic for burner head, no gas leaks at time of call.

Near Peppermint Tr, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WRF767SDEM01, Arrived on call for door building ice, and building ice in freezer, found frost at inner left of door, will need to order adapter kit and ice room door, also sealed were inside liner meets outer cabinet around freezer,, office will reschedule with customer, no water leaks at time of call.

Near Berrywood Dr, Austin, TX 78753
Nathaniel B.

Nathaniel B.

Model WRF767SDEM01, Arrived on call for door building ice, and building ice in freezer, found frost at inner left of door, will need to order adapter kit and ice room door, also sealed were inside liner meets outer cabinet around freezer,, office will reschedule with customer, no water leaks at time of call.

Near Berrywood Dr, Austin, TX 78753
Nathaniel B.

Nathaniel B.

Model WDF310PAAB4, Arrived on call for dishwasher completely dead and breaker has been checked, found that power switch on counter was turned off so turned it back on and know dishwasher has power then found water was turned off under sink so know unit has water in it know and heat cycle is coming on and unit is draining, found no error codes, no parts needed, and no water leaks at time of call, call complete, also instructed customer on soap and rinse aid use and to run hot water at sink before starting dishwasher.

Near W.T. Gallaway St, Manor, TX 78653
Nathaniel B.

Nathaniel B.

Model WDF310PAAB4, Arrived on call for dishwasher completely dead and breaker has been checked, found that power switch on counter was turned off so turned it back on and know dishwasher has power then found water was turned off under sink so know unit has water in it know and heat cycle is coming on and unit is draining, found no error codes, no parts needed, and no water leaks at time of call, call complete, also instructed customer on soap and rinse aid use and to run hot water at sink before starting dishwasher.

Near W.T. Gallaway St, Manor, TX 78653
Luis M.

Luis M.

Refrigerator-repaired icemaker

Near Lunar Dr, Austin, TX 78745
Nathaniel B.

Nathaniel B.

Model WMH31017FS0, Called whirlpool customer service and talked to stacy, parts and labor concession number #wex6c00epl1, Arrived on call for f1 e4 error code on microwave, which is microwave relay on 4903 on control failure, found f1e4 error found switches clicking when trying to start microwave replaced interlocks and switches and still has error relay on control is showing open but is possibly staying closed, replaced main control and tested and still same issue, found black wire from cavity switch through switches and back to control are good which leaves black wire from cavity t stat to filter board damaged or filter board is bad, cavity t stat is showing closed which is good, will order filter board and harness and ss control panel, office will reschedule with customer, control panel is broken not allowing panel to mount effecting door closure.

Near Pealing Way, Manor, TX 78653
Nathaniel B.

Nathaniel B.

Model WMH31017FS0, Called whirlpool customer service and talked to stacy, parts and labor concession number #wex6c00epl1, Arrived on call for f1 e4 error code on microwave, which is microwave relay on 4903 on control failure, found f1e4 error found switches clicking when trying to start microwave replaced interlocks and switches and still has error relay on control is showing open but is possibly staying closed, replaced main control and tested and still same issue, found black wire from cavity switch through switches and back to control are good which leaves black wire from cavity t stat to filter board damaged or filter board is bad, cavity t stat is showing closed which is good, will order filter board and harness and ss control panel, office will reschedule with customer, control panel is broken not allowing panel to mount effecting door closure.

Near Pealing Way, Manor, TX 78653
Luis M.

Luis M.

Refrigerator-replaced broken ice bin

Near Badger Bend, Austin, TX 78749
Lou S.

Lou S.

arrived on site to inspect dishwasher not drying dishes. Upon further inspection, I placed the unit in diagnostics and tested and unit operates as designed. I found that the unit door rubbed badly on the right side when closing. I re-centered the unit and tested the door and it closes without rubbing on either side. Customer advised that she uses pods for detergent and is not using rinse aids. I advised the customer to not use pods, but use something like a liquid or liquid gel detergent and to use the rinse aid as it would help in the drying process. No water leaks observed during service.

Near Sequoia Cove, Leander, TX 78641
Luis M.

Luis M.

Refrigerator-replaced icemaker assembly

Near Murray Ln, Austin, TX 78703
Lou S.

Lou S.

arrived on site to inspect ice in the fc. Upon further inspection, I found that the fc Evap had ice buildup on it. I used my steamer to remove the ice to further inspect. I found no damage to the Evap or its components. I inspected the drain tube and found that it was gapped from the bottom of the unit approximately 1/8 inch allowing warm air to go into the fc which could/can cause ice build up. I used manufacturer approved silicone and sealed the gap. I tested the unit and the unit operated as designed. I advised the customer that it is possible too, that the fc door was left cracked open or something may have gotten lodge keeping it open. No water leaks observed during service.

Near Marsala Cir, Leander, TX 78641
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the sensor and door gasket. Tested unit and unit tested good. Job completed.

Near Pinot Noir St, Leander, TX 78641
Nathaniel B.

Nathaniel B.

Model WFC150M0EB0, Arrived on call for front 2 burners not working,, found the wires had burned at power connection to front 2 burners and infinite switchs for left front and right front are bad and left front burner is broken and falling apart, will order 4 recepticals and left front burner and left and right front burner infinite switches, office will reschedule with customer.

Near FM1100, Manor, TX 78653
Nathaniel B.

Nathaniel B.

Model WFC150M0EB0, Arrived on call for front 2 burners not working,, found the wires had burned at power connection to front 2 burners and infinite switchs for left front and right front are bad and left front burner is broken and falling apart, will order 4 recepticals and left front burner and left and right front burner infinite switches, office will reschedule with customer.

Near FM1100, Manor, TX 78653
Nathaniel B.

Nathaniel B.

Model MFX2570AEB4, Arrived on call for water leaking in bottom floor of freezer and interior light not coming on, unthawed freezer light switch know freezer light is working, also unthawed freezer drain and installed updated p trap drain tube due to duck bill iced over due to buildup in it, no water leaks after repair, call complete.

Near Wallin Farms Cove, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model MFX2570AEB4, Arrived on call for water leaking in bottom floor of freezer and interior light not coming on, unthawed freezer light switch know freezer light is working, also unthawed freezer drain and installed updated p trap drain tube due to duck bill iced over due to buildup in it, no water leaks after repair, call complete.

Near Wallin Farms Cove, Hutto, TX 78634
Lou S.

Lou S.

arrived on site to inspect noisy washer. Upon further inspection, I placed the unit in diagnostics and tested. Unit tested good with no error codes at the end of the test. I manually tested the unit in high spin to attempt to reduplicate the complaint by the customer which is the unit makes a loud noise during spin cycle. During manual test mode in the high spin cycle, I found that the unit was not centered/balanced. I centered and balanced the unit and retested and unit tested good. I instructed the customer on detergent use; how much to use and what types of detergents are best. No water l ask observed during service.

Near 183A, Cedar Park, TX 78613
Chase S.

Chase S.

GBSC0HCXRWW Arrived on site and checked refrigerator for no cool issue. Found evaporator frosted up. Tested defrost components at control and found failed control and defrost heater. No voltage out of control and open heater. Will need to replace those components to repair refrigerator. All parts and labor carry 1 year warranty.

Near Northwest Blvd, Georgetown, TX 78628
Nathaniel B.

Nathaniel B.

Model KRFC704FPS00, Arrived on call for no cooling on both sections, replaced compressor and axcess valve and non uv dryer and pulled vaccum for 20 min. And held for 15 min. And also installed new main control and update evap cover per pointer , and recharged system with 4.65 oz, customer to allow unit to run for 24-48 hours for proper cooling, no water leaks at time of call. Call complete.

Near Little Lake Rd, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model KRFC704FPS00, Arrived on call for no cooling on both sections, replaced compressor and axcess valve and non uv dryer and pulled vaccum for 20 min. And held for 15 min. And also installed new main control and update evap cover per pointer , and recharged system with 4.65 oz, customer to allow unit to run for 24-48 hours for proper cooling, no water leaks at time of call. Call complete.

Near Little Lake Rd, Hutto, TX 78634
Steve C.

Steve C.

Near E Hwy 190, Lampasas, TX 76550
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered part. Removed and replaced the main switch and tested. Unit operated as designed. Job completed.

Near Genesee Trail, Austin, TX 78717
Dona W.

Dona W.

Arrived on site for unit not always spinning clothes all the way out, found shift actuator error. Replaced shift actuator, unit is spinning and no errors. All water connections dry.

Near Slip Dr, Georgetown, TX 78633
Mike G.

Mike G.

KHMS2040WSS0, Arrived on site for unit not heating checked unit amd found that the mag and cap are bad replaced mag and cap and diode and checked unit and unit is now heating unit checked fine at this time....

Near Wallaby Cir, Harker Heights, TX 76548
Mike G.

Mike G.

KHMS2040WSS0, Arrived on site for unit not heating checked unit amd found that the mag and cap are bad replaced mag and cap and diode and checked unit and unit is now heating unit checked fine at this time....

Near Wallaby Cir, Harker Heights, TX 76548
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Upon arrival, the unit was defrosted and I removed and replaced the rc fan motor/thermistor, and Evap cover. I found that the drain tube had a 1/8 inch gap between it and the bottom of the unit so I used manufacturer approved silicone to seal the gap. Tested the unit and the unit tested good. No water leaks observed during service.

Near Ballimamore Dr, Austin, TX 78717
Luis M.

Luis M.

Refrigerator-replaced damper added adhesive to prevent air from entering when damper is closed repairs icemaker shut off arm

Near Golden Top Drive, Austin, TX 78738
Connor M.

Connor M.

WRX735SDHZ00 whirlpool refrigerator Arrived on site to install parts for repair. Installed compressor, access valve and drier. Unit held vacuum. Charged with 4.5 oz of freon. Unit cooling properly. No leaks detected.

Near Sunset Cir, Wimberley, TX 78676
Clif L.

Clif L.

Whirlpool microwave WMH76719CS2. Arrived on site to diagnose a microwave that will not turn on. Tested unit and found upper interlock switch failed causing fuse to blow. Replaced switch and fuse and tested unit. Found all is working properly at this time.

Near Fairmeadow Dr, Round Rock, TX 78665
Dona W.

Dona W.

Arrived on site for no operation, found open thermal fuse. Ducting looks clear at this time. Element checks correctly thermostats check correctly. Labor-179.99 dr560 part-32.36. Will need to replace thermal fuse. Jordan assisted with reschedule and part. Collected 108.24- total left at final service 121.63.

Near Falcon St, Georgetown, TX 78633
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the left and right tracks, the lower racks wheels and installed new retainers as the old retainers were missing. Tested the unit and unit operated as designed. No water leaks observed during service.

Near Tivoli Dr, Cedar Park, TX 78613
Scott  M.

Scott M.

Arrived on site for sparking not stopping even when burner knob is turned past ignition point . Found left front switch is starting to fail . Ordering switch harness . Customer will call back to office to set up return visit , not sure of schedule . No gas leaks detected at time of service .

Near Edwards Mountain Dr, Austin, TX 78731
Connor M.

Connor M.

MDB4949SDZ0 maytag dishwasher Arrived on site to test unit for not draining. Found knock out on disposal not removed. Corrected issue and tested unit. Unit working properly, no leaks detected.

Near TX-163 Loop, Blanco, TX 78606
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered part. Removed and replaced the UI console and tested the unit. Unit operated as designed and showed no error codes. No water leaks observed during service.

Near Cypress Creek Road, Cedar Park, TX 78613
Nathaniel B.

Nathaniel B.

Model WRS325FDAM04, Arrived on call for ice will not dispense but ice maker is still making ice and water is dispensing, found auger motor is bad, replaced auger motor and checked operation and all checks good, call complete, no water leaks at time of call.

Near Town Centre Dr, Round Rock, TX 78664
Nathaniel B.

Nathaniel B.

Model WRS325FDAM04, Arrived on call for ice will not dispense but ice maker is still making ice and water is dispensing, found auger motor is bad, replaced auger motor and checked operation and all checks good, call complete, no water leaks at time of call.

Near Town Centre Dr, Round Rock, TX 78664
Mike G.

Mike G.

WOC54EC7AB00, Arrived on site for unit not starting checked unit and found that the breaker is tripped reset Breaker and tested unit and found that the unit is now starting and unit heated to 350* with no issues unit checked fine at this time....

Near Indian Trail, Salado, TX 76571
Mike G.

Mike G.

WOC54EC7AB00, Arrived on site for unit not starting checked unit and found that the breaker is tripped reset Breaker and tested unit and found that the unit is now starting and unit heated to 350* with no issues unit checked fine at this time....

Near Indian Trail, Salado, TX 76571
Connor M.

Connor M.

KERS306BSS0 kitchenaid range Arrived on site to test unit for lf burner not working. Found burner shorted. Replaced and tested unit. Unit working properly.

Near Gid Graham, Blanco, TX 78606
Luis M.

Luis M.

Refrigerator-adjusted harness to icemaker assembly

Near Nutty Brown Rd, Austin, TX 78737
Dona W.

Dona W.

Arrived on site for dispenser not opening during cycle or closing properly, found dispenser physically broken at the hinge point, not allowing for unit to open. Replaced dispenser verified unit is opening. All water connections are dry. Labor 169.99dd140---dispenser-163.56 total of 361.07 paid on card.

Near Woodland Hills Drive, Georgetown, TX 78633
Brandon C.

Brandon C.

Arrived on site for part hanger, I replaced the UIB, unit tested good, water lines were dry at time of service.

Near W Cave Cir, Dripping Springs, TX 78620
Diego G.

Diego G.

Arrived on site. Check for no heat issues. Found no error codes in diagnostics. Ran diagnostic test, all functions tested OK. Verify heaterkicking on. Found very little rinse aid in the reservoir for dispenser. Instructed customer on making sure rinse aid is in dispenser reservoir to improve drying on cycle. No leaks present. Job complete

Near Carriage Bluff, San Antonio, TX 78261
Scott  M.

Scott M.

Maytag fridge , ice build up at bottom . Drain kit replacement

Near Robinwood Cir, Austin, TX 78758
Scott  M.

Scott M.

Whirlpool gas range no convection .

Near Macmora Rd, Austin, TX 78758
Nathaniel B.

Nathaniel B.

Model WDF520PADM7, Arrived on call for not draining water, found prior check valve in drain hose bad so replaced it and also had float switch error, checked float switch and it is bad, arrived today and installed float switch and checked operation and all checks good, call complete, no water leaks at time of call.

Near Del Payne Lane, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WDF520PADM7, Arrived on call for not draining water, found prior check valve in drain hose bad so replaced it and also had float switch error, checked float switch and it is bad, arrived today and installed float switch and checked operation and all checks good, call complete, no water leaks at time of call.

Near Del Payne Lane, Pflugerville, TX 78660
Clif L.

Clif L.

Whirlpool range WFG320M0BB2. Arrived on site to diagnose a range with an oven door that will not mount. Found left side hinge was not in receptacle. Mounted left side – properly and tested unit. Found all is functioning properly at this time.

Near Arezzo Dr, Round Rock, TX 78665
Dona W.

Dona W.

Arrived on site for f7 error, found unit had taken power outage and shorted board, showing that voltage was incorrect at the wall. Replaced electronic control with chassis control. Verified unit is heating, operations check good. Venting clear. Control-323.67 Labor-159.99 Total 523.56 Collected 523.56 on card.

Near Duck Creek Ln, Georgetown, TX 78633
Nathaniel B.

Nathaniel B.

Model WRX988SIBM01, Arrived on call for left hand and right hand brackets stiff not allowing freezer door to close properly, replaced both brackets and adapter kit and instructed customer to allow for 24-48 hours for proper cooling, call complete.

Near Condor Way, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WRX988SIBM01, Arrived on call for left hand and right hand brackets stiff not allowing freezer door to close properly, replaced both brackets and adapter kit and instructed customer to allow for 24-48 hours for proper cooling, call complete.

Near Condor Way, Pflugerville, TX 78660
Thomas L.

Thomas L.

Arrived on site for water leaking. Customer experienced water leaking during fill mode. Inspected unit and found fill line inside unit had come out of its notch at the inside reservoir cover causing splashing. Corrected situation and all water connections are now dry. Customer had to leave to go to work before repairs were completed.

Near Blanco, Kingsland, TX 78639
Luis M.

Luis M.

Refrigerator-installed new fan motor and and fan blade

Near Westmorland Dr, Austin, TX 78745
Lou S.

Lou S.

arrived on site to inspect washer not working. Upon further inspection, I placed the unit in diagnostics mode and tested. I found that the unit would not drain as the drain pump would not engage. I checked the drain pump and found that it's connection was not fully seated. I reseated the drain pump and tested and unit operated as designed. Customer complained that the unit is leaving residue on their clothing and also staining. Customer advised that they have a water softner, as well. I instructed the customer to cut back on detergent use to amount one or two teaspoons and to use a less concentrated brand. Advised that due to the water softner, it will not break the detergent down as much causing more detergent debris at the end of the wash cycle. No water leaks observed during service.

Near Vista Ridge, Leander, TX 78641
Kevin B.

Kevin B.

Arrived on site and after all observing for 15 minutes there is a rattle from the refrigerator however customer says it is usually louder. Rattle stops when I put my hand on the right side of the cabinet. Lowered refrigerator off the front seat and pulled it forward and rattle has stopped. Inspected rear and did not find any thing loose. Rattle did not happen again during service call. Requested that customer take a video if noise happens again, job complete.

Near TX-360 Loop, Austin, TX 78746
Kevin B.

Kevin B.

Arrived on site and inspected oven and found stainless trim on left-hand side is loose, it will pop back on but randomly pops off. Glass panel will need to be replaced in order to correct issue.

Near TX-360 Loop, Austin, TX 78746
Mike G.

Mike G.

MVWX655DW1, Arrived on site for unit has a Odor, checked unit and fou d that the drain pump has a sock stuck in it replaced drain pump and flushed unit out after repair and checked unit for water leaks and no leaks found at time of srv.... and unit no longer has Odor coming from unit unit checked fine at this time.....

Near Sulpher Wells Rd, Belton, TX 76513
Mike G.

Mike G.

MVWX655DW1, Arrived on site for unit has a Odor, checked unit and fou d that the drain pump has a sock stuck in it replaced drain pump and flushed unit out after repair and checked unit for water leaks and no leaks found at time of srv.... and unit no longer has Odor coming from unit unit checked fine at this time.....

Near Sulpher Wells Rd, Belton, TX 76513
Luis M.

Luis M.

Ice machine-replaced ice cutter grid reconnected tube to pump

Near Shelley Ave, Austin, TX 78703
Kevin B.

Kevin B.

Arrived on site and replaced valve was diagnosed on previous visit, after replacement around test 51 and all function has returned to washing machine. No water leaks from connections at time of service, job complete

Near S 1st St, Austin, TX 78745
Nathaniel B.

Nathaniel B.

Model WRS571CIHZ00, Arrived on call for chute door leaking water from dispenser, replaced ice door but assem. Box is part of the door it is foamed in would have to replace the door to replace this part, did not see any damage to the box assem. Which is not needed, replaced ice door, water is not turned on to unit this is a model home, customer to allow for 24 to 48 hours and see if issue returns, no water leaks at time of call, call complete.

Near Mozart St, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model WRS571CIHZ00, Arrived on call for chute door leaking water from dispenser, replaced ice door but assem. Box is part of the door it is foamed in would have to replace the door to replace this part, did not see any damage to the box assem. Which is not needed, replaced ice door, water is not turned on to unit this is a model home, customer to allow for 24 to 48 hours and see if issue returns, no water leaks at time of call, call complete.

Near Mozart St, Round Rock, TX 78665
Dona W.

Dona W.

Arrived on site for no heat in microwave found high voltage side of Appliance manager not supplying to magnetron also communication error f6 e0 from Appliance manager. Magnetron is showing in open state. Will need to replace magnetron and Appliance manager. Customer does not wish to repair at this time. Collected 108.24 on card for diagnosis fee. Appliance mgr-424.34 Mag-261.73 Labor239.99 wo160 total 1002.46.

Near Courtnee's Way, Georgetown, TX 78626
Leonardo C.

Leonardo C.

Jennair cooktop right burner not igniting. JGD8430ADB Arrived on site to test unit for right front ignitor not working correctly. Test unit and found bad ignitor replaced burner head test unit and found low gas coming in to burner. Found dirty office cleaned orfice test unit and unit test good all burner working no leaks present. Replaced knob for right front burner too.

Near Edwards Hollow Run, Austin, TX 78739
Thomas L.

Thomas L.

Arrived on site for no dispenser pertain. Ran diagnostics tests and cleared F08e01 failure code. Reset control. Unit now operates properly without any water leaks.

Near Shovel Mountain Rd, Round Mountain, TX 78663
Connor M.

Connor M.

WRX735SDBM whirlpool refrigerator Arrived on site to install door for damage. Installed door and tested unit. Unit working properly, no leaks detected.

Near Ponderosa Dr, Canyon Lake, TX 78132
Mike G.

Mike G.

KRFC300ESS, Arrived on site to install new freezer door handle checked unit after repair and Handle now secure checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time....

Near Granbury Cove, Temple, TX 76502
Mike G.

Mike G.

KRFC300ESS, Arrived on site to install new freezer door handle checked unit after repair and Handle now secure checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time....

Near Granbury Cove, Temple, TX 76502
Chase S.

Chase S.

WTW8500DW arrived on site and checked washer for loud noise during agitation. Enter Diagnostics and found no stored error codes. Wren manual test cycle and found agitation and spin functioning properly. Customer has a drain pan under washer which is believed to be causing excessive noise due to rubbing on the rotor. Removed drain pan from underneath unit. Instructed customer on cycle usage and importance of balanced loads. All checks good at this time, job complete

Near Cheyenne St, Round Rock, TX 78665
Jerry C.

Jerry C.

110.66752501 Arrived to inspect dryer door switch issue. I found the end of the paddle had broken and the switch required replacement. I removed and replaced the switch assembly and tested the unit. Operational test good, lint removed from chassis.

Near Painted Bunting Ln, Georgetown, TX 78633
Lou S.

Lou S.

arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I found that the ice maker was not making ice. I jumped the motor at T and H and the ice maker did not operate. Also found that water was not being dispensed either. I removed and replaced the ice maker and tested and water was dispensing and the ice maker was operating as designed. No water leaks observed during service.

Near Rosebud Ln, Georgetown, TX 78633
Dona W.

Dona W.

Arrived on site for unit not always moving past fill part of cycle, customer stated he would have to slam door for the unit to cycle, found lid switch had come loose, causing hinge to not make connection to show lid switch was in closed position. Lined hinges and lid switch together. Unit is now running on every cycle. All water connections dry.

Near Yellow Rose, Salado, TX 76571
Jerry C.

Jerry C.

LSR8433KQ0 Arrived to instal previously diagnosed and ordered part. I removed and inspected the existing spin clutch and found it had oily debris on the friction material. I removed and replaced the clutch and tested. I noted a much improved spin torque with the replacement clutch assembly. Operational test good, no leaks observed during service.

Near Columbine Ct, Georgetown, TX 78633
Dona W.

Dona W.

Arrived on site no operation, proper voltage at wall. Control not blinking, board needed hard reset and calibration. Unplugged control reseated all connections and calibrated unit. Found after reseating all connections that unit started on cycle and found no errors. Drain hose is correct length in wall. Verified operation on normal cycle. All water connections dry.

Near Old Mill Rd, Salado, TX 76571
Joseph C.

Joseph C.

WDT720PADM2 Arrived on site for “not washing/dishes still have debris on them” complaint. Inspected unit and found sump/pump assembly faulty. Removed and replaced sump/motor assembly. Tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Berkman Dr, Austin, TX 78723
Chase S.

Chase S.

MVWC200XW arrived on site to check washer with no operation and standing water in the drum. Check for error codes and Rinne test cycle. Found the cold water valve not filling properly. Removed hose at the wall and checked for pressure and it was normal. Cleaned debris from water softener out of cold water inlet screen. Tested washer and found that the cold and hot water hoses need to be replaced as they have corrosion and are seeping water. All functions of the washer check good after repair

Near E Crystal Falls Pkwy, Leander, TX 78641
Lou S.

Lou S.

arrived on site to inspect cooktop burner not igniting. Upon further inspection, I found that the left rear Ignitor was bad and not igniting like it should. I had an Ignitor in my van supply and removed and replaced the Ignitor. I tested unit and unit operated as designed. No gas leaks detected during service.

Near Rio Verde Dr, Leander, TX 78641
Lou S.

Lou S.

arrived on site to inspect vent hood fan not working. Upon further inspection, I found that a connection to the fan had come loose. I reconnected the wire to the fan motor and tested unit and unit operated as designed. Also found that the filter is badly covered with debris and will need to be replaced. I quoted the customer $19.25 plus tax coming out to $20.84 and a customer paid for the filter. Advised the customer that I would have the filter shipped directly to him. Job completed.

Near Rio Verde Dr, Leander, TX 78641
Lou S.

Lou S.

arrived on site to inspect dishwasher leaking and the door not latching. Upon further inspection, the customer advised that the door gasket had come unattached and was hanging outside the door. He advised that the builder had put the gasket back into place. I found that the gasket had a small tear in it allowing water to leak. I removed and replaced the gasket and tested the unit. Unit operated as designed. No water leaks observed during service.

Near Rio Verde Dr, Leander, TX 78641
Connor M.

Connor M.

WMH31017FS0 whirlpool microwave Arrived on site to test unit for door issue associated with light issue. Found all switches failing. Replaced switches and interlocks. Unit working properly at time of service.

Near Aster Run, New Braunfels, TX 78132
Scott  M.

Scott M.

Arrived on site for f2 error code . Turned power off . Removed and reinserted connections . Cycled power on unit was responding better then before . No repeat of error codes , both ovens and features were responding . Collected 108.24 cc. Customer is aware keypad is NLA. Job complete

Near N Lamar Blvd, Austin, TX 78751
Nathaniel B.

Nathaniel B.

Model KRSC503ESS01, Arrived on call for ice maker still not making ice, found 1/2 a bin of ice produced when got to location and customer has been using ice but still not fast enough production installed main control and ui control per whirlpool tech lines instruction, customer to allow for 24-48 hours for proper ice production.

Near Huntingtower Castle Blvd, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model KRSC503ESS01, Arrived on call for ice maker still not making ice, found 1/2 a bin of ice produced when got to location and customer has been using ice but still not fast enough production installed main control and ui control per whirlpool tech lines instruction, customer to allow for 24-48 hours for proper ice production.

Near Huntingtower Castle Blvd, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model KRSC503ESS01, Arrived on call for ice maker still not making ice, found 1/2 a bin of ice produced when got to location and customer has been using ice but still not fast enough production installed main control and ui control per whirlpool tech lines instruction, customer to allow for 24-48 hours for proper ice production.

Near Blair Castle Ct, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model KRSC503ESS01, Arrived on call for ice maker still not making ice, found 1/2 a bin of ice produced when got to location and customer has been using ice but still not fast enough production installed main control and ui control per whirlpool tech lines instruction, customer to allow for 24-48 hours for proper ice production.

Near Blair Castle Ct, Pflugerville, TX 78660
Joseph C.

Joseph C.

WOS51EC0AS04 Arrived on site for “door dropped and glass shattered” complaint. Inspected unit and found front glass shattered. Removed and replaced front door glass and badge. Unit is not installed and not able to test.

Near Grand Ave Pkwy, Austin, TX 78728
Chase S.

Chase S.

WMH31017AS2 arrived on site to check microwave for leakage. Inspected door and inner liner and all checks good. Found the actual issue with unit is that it does not always shut off when the door is opened. It also gives a closed-door error frequently. Will need the microwave door switches and interlocks to repair the unit

Near Ridgerock Cove, Leander, TX 78641
Kevin B.

Kevin B.

Arrived on site and inspected refrigerator and found no frost pattern, Start device is clicking and Compressor would run for a few seconds and then turn off. After replacing start device compressor is now on and frost pattern is building and looks good. Requested that customer not to Fill refrigerator for at least 24 hours for it to reach temperature, no water leaks from connections at time of service, job complete.

Near Betony Loop, Buda, TX 78610
Scott  M.

Scott M.

Arrived on site for no drain dishwasher . Found new disposer was recently installed and the DW plug wasn’t knocked out . Removed plug ran diagnostics cycle only error code was for drain . Unit performed normally . No water leaks detected at time of service . Job complete . Kitchen aid dishwasher

Near Fairfield Dr, Austin, TX 78757
Kevin B.

Kevin B.

Arrived on site and found power is disconnected at breaker, replaced control board and found Oven is still not heating. I uninstalled oven from location and found TOD failed. After replacing TOD of operation has returned, job complete

Near Interstate 35 Frontage Rd, Buda, TX 78610
Nathaniel B.

Nathaniel B.

Model WRF954CIHZ00, Arrived on call for water leaking on bottom floor of the fresh food section, pulled all shelfs from bottom of fresh food section and found water leaking from filter head, replaced filter head and not leaking anymore after repair after running water or when not in use, call complete.

Near Joshs Cove, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WRF954CIHZ00, Arrived on call for water leaking on bottom floor of the fresh food section, pulled all shelfs from bottom of fresh food section and found water leaking from filter head, replaced filter head and not leaking anymore after repair after running water or when not in use, call complete.

Near Joshs Cove, Pflugerville, TX 78660
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the fan motor and tested unit. Unit,operated as designed and the was no more rattling. Job completed.

Near Cypress Creek Road, Cedar Park, TX 78613
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the cooktop, the rubber feet on the grates oven sensor and control. Tested unit and unit operated as designed. No gas leaks detected during service. Job completed.

Near Cypress Creek Road, Cedar Park, TX 78613
Connor M.

Connor M.

WOS51EC7AS03 whirlpool oven Arrived on site to test unit for burning food on bottom. Found pcb temp reading almost 20 degrees above room temp. Sensor has been replaced. Calibrated unit down 30 degrees. Unit working properly. If issue persists control will be needed.

Near Creekside Pond, Seguin, TX 78155
Brandon C.

Brandon C.

Arrived on site for part hanger, I defrosted the unit with my steamer and replaced all parts unit tested good. Water lines were dry at time of service.

Near Stratus Dr, Austin, TX 78738
Dona W.

Dona W.

Found open start device and faulty control not sending voltage to start device, causing unit not to cool. Replaced control and start device, verified unit is starting to cool. Instructed customer to wait 24 hours before loading for full cool. All water connections dry.

Near Spring Valley Dr, Killeen, TX 76542
Joseph C.

Joseph C.

WTW4816FW2 Arrived on site for “backfilling out of standpipe onto floor” complaint. Inspected unit and found, after filling unit with water, that standpipe was not receiving water at an acceptable rate. Unit would fill standpipe and would have to unplug and replug unit. Did this over ten times on one tub full of water. Home drain system has restriction and needs to be addressed by licensed plumber. Calibrated unit and unit is performing as designed.

Near Scopili Drive, Pflugerville, TX 78660
Scott  M.

Scott M.

Arrived on site for fridge not cooling properly . Customer states it would cool down periodically Ran temp checks fresh 47,freezer 10 . Compressor is running all the tome , very hot to touch . High side line is hot but is much cooler the further away. Ordering compressor w10507884,evap w11256565,Uv dry wpw10143759, service port . Return 6/1. Wp French door

Near Rutland Dr, Austin, TX 78758
Scott  M.

Scott M.

Arrived on site for dryer not starting .found door switch and push to start not working . Replaced door switch . Checked all thermostats and fuses as well as heater , all checked normal . Will need to order pts switch WPW10446920. Please call customer to set return visit . Dryer

Near Rutland Dr, Austin, TX 78758
Chase S.

Chase S.

WCG51US0DS00 arrived on site to check cooktop for yellow flames. At time of service all Flames check good. They were full, blue and correct height. Inform customer that humidifier or gas supply could cause yellowing of flames. Inspected regulator and supply line and they checked good

Near Yosemite Street, Cedar Park, TX 78613
Daniel  A.

Daniel A.

KRMF706ESS01 Not dispensing ice. Ice bucket /dispenser shaft stripped. Replaced dispenser motor/shaft/ice bucket. Ice meltin/refreezing. Replaced ice box fan. Normal operation after service. No water /air leaks detected.

Near Canyon Row, San Antonio, TX 78260
Paul R.

Paul R.

Whirlpool Oven Model RB270PXYB2. Arrived onsite for the wall oven with the lower oven light burning out quickly. Mr stated that he couldn’t get a bulb to go in it anymore. I found the threads in the socket arced and burned up. I replaced the light socket assembly and tested it. The light is working as designed. Call complete.

Near Clubhouse Dr, Lakeway, TX 78734
Nathaniel B.

Nathaniel B.

Model MVWB835DW1, Arrived on call for f6 e2 error, unit stopped in mid cycle and will not turn back on, found 120 ac volts to main control and light is flashing on main control, will need tl console, called office and spoke to Sara and was transferred to someone and was instructed we have autho to install tl console, installed console and know unit is coming on and checked for other error codes and got f0 e3 which is over load error, instructed customer on loading of washer and soap usage, no water leaks after repair, call complete.

Near Lone Star Blvd, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model MVWB835DW1, Arrived on call for f6 e2 error, unit stopped in mid cycle and will not turn back on, found 120 ac volts to main control and light is flashing on main control, will need tl console, called office and spoke to Sara and was transferred to someone and was instructed we have autho to install tl console, installed console and know unit is coming on and checked for other error codes and got f0 e3 which is over load error, instructed customer on loading of washer and soap usage, no water leaks after repair, call complete.

Near Lone Star Blvd, Hutto, TX 78634
Connor M.

Connor M.

WTW7500GW0 whirlpool washer Installed both parts and calibrated unit. Unit working properly, no leaks detected.

Near Kings Rd, Luling, TX 78648
Luis M.

Luis M.

Refrigerator-replaced condenser fan motor

Near Candleridge Cove, Austin, TX 78731
Kevin B.

Kevin B.

Arrived on site and found timer is not advancing. After replacing timer dryer will now end a cycle properly. No lint buildup in unit cabinet at time of service, job complete.

Near W Stassney Ln, Austin, TX 78745
Nathaniel B.

Nathaniel B.

Model RED4516FW0, Arrived on call for dryer does not start intermittently and when it does runs for about 5-10 min and then turns off, found that dryer will not power on at all, found l1 only has 36 ac volts at outlet which will not allow dryer to turn on, tenant will instruct landlord to call electrician to verify if outlet is bad or if breaker is bad, no parts needed, call complete.

Near Twilight Way, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model RED4516FW0, Arrived on call for dryer does not start intermittently and when it does runs for about 5-10 min and then turns off, found that dryer will not power on at all, found l1 only has 36 ac volts at outlet which will not allow dryer to turn on, tenant will instruct landlord to call electrician to verify if outlet is bad or if breaker is bad, no parts needed, call complete.

Near Twilight Way, Hutto, TX 78634
Thomas L.

Thomas L.

Arrived on site for him improper ice dispensing and heavy frost in freezer section. Found that the top left section of the freezer gasket needed heat adjusting. Corrected gasket gapping. Also found the dispenser to be dispensing as designed. All water connections were dry.

Near Co Rd 132A, Kingsland, TX 78639
Lou S.

Lou S.

arrived on site to inspect open door error on microwave. Upon further inspection, I found that opening the door to the microwave and the light would sometimes not come on. I could duplicate the "open door" error code. I removed and replaced the switches and interlocks and tested unit. Unit operated as designed. Job completed.

Near San Vicente Dr, Leander, TX 78641
Dona W.

Dona W.

Auger motor and impeller are seized together, not allowing unit to come apart to replace seized motor. Will need to replace plastic divider, with spacer, impeller and motor upon return. Customer can only meet tech on a Monday reschedule date of 6/4/18. All water connections dry. Old motor would not go back into unit. As it is fully disassembled with technician trying to get shaft out of motor. Taped wires pink and white off, so that customer is still able to use ice maker to produce ice, customer is aware of motor not being on unit. Customer is not using auger. Discussed with CS. Dw needs to be mandatory tech. Sarah assisted. All water connections dry.

Near South W S Young Drive, Killeen, TX 76543
Kevin B.

Kevin B.

10:43: KB there 5/24 THU, 9:51 to 10:31, Arrived on site and found A mixed load of bath towels and clothing in washer, ran a shortened test load and found load is unbalanced. Removed all clothing and ran each function independently through manual cycle and everything is working properly and washer spins correctly. Re-loaded same mixed clothing and was able to balance it. Inform department management of findings the resident is not on location and could not reach them by telephone. No water leaks from connections at time of service, job complete.; Job Cmpltd, snapped 1 QuickPics

Near E Stassney Ln, Austin, TX 78744
Kevin B.

Kevin B.

5/24/18 11:20: KB there 5/24 THU, 9:24 to 9:50, Arrived on site and inspected the dryer and cut off has failed, After replacing cut off all function has returned to dryer. Also found no airflow when vent hose is connected to wall. Recommended to customer that apartment maintenance be contacted and vent be clean/cleared to the exterior of the building before attempting to operate the dryer. No Lint buildup in unit cabinet at time of service, Job complete.; Job Cmpltd, snapped 2 QuickPics **** HISTORY FROM PRIOR JOBS **** --------------------

Near E Stassney Ln, Austin, TX 78744
Kevin B.

Kevin B.

Arrived on site and inspected freezer and found several ball bearings on left slide are either missing or loose. Replaced both sliders and brackets and removed all ice from interior. Freezer door will now close properly, job complete

Near Ponciana Dr, Austin, TX 78744
Nathaniel B.

Nathaniel B.

Model WRF736SDAM12, Arrived on call for ice maker not making ice, found ice maker has a e2 error for ice maker which is ice maker never returned back to home position after several attempts, cycled ice maker and is very noisey, will need ice maker and main control and also when cycled fill to ice maker got no water fill will order dual valve, will need autho., office will reschedule with customer.

Near Wolkin Cove, Round Rock, TX 78681
Nathaniel B.

Nathaniel B.

Model WRF736SDAM12, Arrived on call for ice maker not making ice, found ice maker has a e2 error for ice maker which is ice maker never returned back to home position after several attempts, cycled ice maker and is very noisey, will need ice maker and main control and also when cycled fill to ice maker got no water fill will order dual valve, will need autho., office will reschedule with customer.

Near Wolkin Cove, Round Rock, TX 78681
Brandon C.

Brandon C.

Arrived on site for dryer making noise, I replaced dryer repair kit, unit tested good. Vent was clear at time of service.

Near Joseph Dr, Austin, TX 78734
Luis M.

Luis M.

Refrigerator-replaced failed auger motor added adhesive to gaps in ice chute

Near Galeana Trace Cove, Austin, TX 78733
Connor M.

Connor M.

WRT549SZDM01 whirlpool refrigerator Arrived on site to test unit for leaking in freezer. Found fill tube clogged with ice. Defrosted fill tube and removed excess ice. Unit working properly, no leaks detected.

Near FM1101, New Braunfels, TX 78130
Thomas L.

Thomas L.

Arrived on sit for no ice condition. Found failed condenser fan motor and Noisey compressor. Removed and replaced both. Tested unit. All water connections were dry.

Near Aztec, Kingsland, TX 78639
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Unit was in the process of defrosting and there was a small amount of ice buildup on the evaporator. I had to steam the remaining ice away before replacing the parts. Once the ice was removed, I removed and replaced the Evap fan motor/thermistor and Evap cover. I found that the drain tube had a small gap approximately 1/8 inch from the bottom of the unit. I used manufacturer approved silicone and sealed the gap. Return the unit to its space and tested and a the unit tested good. All water was cleaned up at the end of service and no water leaks observed at the end of service.

Near Buffalo Speedway, Liberty Hill, TX 78642
Nathaniel B.

Nathaniel B.

Model MVWC555DW1, Arrived on call for call says transmission is bad, checkd for error codes and found no error codes, ran auto test and all checked good, then found water coming from under washer from gear case, will need gearcase and cam and belt, unit has a parts coverage no service/labor coverage, svc/labor tl280 189.99 plus tax 15.67 which = 205.66 customer approved est., installed gear case, cam and belt, ran auto test and found in spin it sounds like a rubbing noise which is not normal, will reorder gearcase, skyped office parts and talked to Sarah and will reschedule for 5/29/18

Near Plantation Dr, Round Rock, TX 78681
Nathaniel B.

Nathaniel B.

Model MVWC555DW1, Arrived on call for call says transmission is bad, checkd for error codes and found no error codes, ran auto test and all checked good, then found water coming from under washer from gear case, will need gearcase and cam and belt, unit has a parts coverage no service/labor coverage, svc/labor tl280 189.99 plus tax 15.67 which = 205.66 customer approved est., installed gear case, cam and belt, ran auto test and found in spin it sounds like a rubbing noise which is not normal, will reorder gearcase, skyped office parts and talked to Sarah and will reschedule for 5/29/18

Near Plantation Dr, Round Rock, TX 78681
Paul R.

Paul R.

KitchenAid Microwave Model KMHS120ESS0. Arrived onsite for the microwave giving an open close door message. Ms stated that sometimes the light will not come on when the door is opened. Ms also stated that sometimes the unit will not start after the door is closed. I found the door switches failing and coming apart. I replaced the door switches and interlocks. I tested the unit and it is working as designed. Call complete.

Near Panorama Dr, Austin, TX 78732
Mike G.

Mike G.

MEDC500VW0, Arrived on site for unit not heating checked unit and found that the all fuse checked good and found that heating element is has shorted out replaced heating element and found that vent tube from wall to unit does not have a clamp at the wall and unable to clamp vent tube to wall vent keeps falling off customer will need to replaced vent tube unit is not heating and has good air flow unit checked fine at this time....

Near Treasure Island Rd, Waco, TX 76705
Mike G.

Mike G.

MEDC500VW0, Arrived on site for unit not heating checked unit and found that the all fuse checked good and found that heating element is has shorted out replaced heating element and found that vent tube from wall to unit does not have a clamp at the wall and unable to clamp vent tube to wall vent keeps falling off customer will need to replaced vent tube unit is not heating and has good air flow unit checked fine at this time....

Near Treasure Island Rd, Waco, TX 76705
Steve C.

Steve C.

Arrived on site for the ice is melting and leaking water from the dispenser. Found the ice box fan is working properly. Found the ice door is no sealing properly. Replaced the ice door and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Butler Way, Round Rock, TX 78665
Joseph C.

Joseph C.

WMH73521CS5 Arrived on site for “no heat” complaint. Per my previous diagnosis, removed and replaced control, fan and mounting hardware. Remounted unit. Unit is performing as designed.

Near Rookery Trail, Manor, TX 78653
Connor M.

Connor M.

MVWX655DW1 maytag washer Arrived on site to test unit for not getting all the water out of materials at end of cycle. Found this only happens on heavy loads. No error codes stored. Instruct customer on proper loading techniques. No leaks detected.

Near Advantage Dr, New Braunfels, TX 78130
Clif L.

Clif L.

Whirlpool refrigerator WRF555SDFZ05. Arrived on site to diagnose a refrigerator that is leaking from the ice dispenser. Found separator has come apart inside refrigerator, but is not broken, causing ice door not to close. Reassembled separator assembly and tested unit. Found all is functioning properly at this time. No leaks found at time of service.

Near Canberra Trail, Austin, TX 78728
Connor M.

Connor M.

MFI2570FEZ03 maytag refrigerator Arrived on site to test unit for water lekaing into ice bin. Found fill funnel on icemaker clogged with ice. Removed ice and tested. Ice bin has been damaged due to being froze up. Will need to replace. Please ship ice bin direct to customer. Unit working properly, no leaks detected.

Near Orchid Cir, New Braunfels, TX 78130
Daniel  A.

Daniel A.

WFW92HEFW0 Washer not unlocking. Ran diagnostic. Error code F5E3 for lock not unlocking. Replaced door lock. Checked water inlet and drain hoses. No leaks detected. Normal operation after service

Near Las Brisas Drive, Canyon Lake, TX 78133
Dona W.

Dona W.

Found electronic control was locked not allowing unit to heat. Found all 4 knobs are breaking apart not allowing element to turn on or off, spoke with Melissa she approved to D2C 4 knobs to customer. Customer will install knobs. All operations check good, temperatures check good. Instructed customer on how to use the machine.

Near U.S. 190 Business, Copperas Cove, TX 76522
Dona W.

Dona W.

Found electronic control was locked not allowing unit to heat. Found all 4 knobs are breaking apart not allowing element to turn on or off, spoke with Melissa she approved to D2C 4 knobs to customer. Customer will install knobs. All operations check good, temperatures check good. Instructed customer on how to use the machine.

Near County Rd 4710, Kempner, TX 76539
Steve C.

Steve C.

Near Brangus Rd, Georgetown, TX 78628
Joseph C.

Joseph C.

WRT318FZDB02 Arrived on site for “bulbs keep blowing out” complaint. Inspected unit and found bulb receptacle faulty. Removed and replaced receptacle. Unit is performing as designed. No leaks detected, at time of service. Recommend customer lower top shelf by one notch, to prevent possible contact with bulb.

Near Woodrow Wilson Street, Manor, TX 78653
Lou S.

Lou S.

Arrived on site to inspect dishwasher not operating. Upon further inspection, I placed the unit in diagnostic mode and tested. Unit operated as designed. Customers complaint was that no water was coming into the unit. I verified the water connection under the sink. I verified voltage to to water valve also. I ran the unit in diagnostics again with customer present and the unit operated as designed. No water leaks observed during service.

Near Stone Pony, Liberty Hill, TX 78642
Nathaniel B.

Nathaniel B.

Model WFG710H0AH1, Control panel cracked in 3 places and made a cracklings sound and flames came out of control panel, was not able to repeat symptom and found no burned parts or harness in back or under cook top and checked all functions on key pad on control panel and all is working, per office cosmetic is not covered, took pics of behind control panel and front control panel, instructed customer cosmetic issue is not covered under extended warranty, control panel 101.60, svc/labor co160 189.99 which = 291.59 plus tax 24.06 which =315.65, customer does not want to repair cosmetic issue. No gas leaks at time of call, call complete. Did take pics of behind control panel and front of control panel and see not functional part failure which caused cosmetic issue. Instructed customer unit is safe to use.

Near Cloud Peak Ln, Round Rock, TX 78681
Nathaniel B.

Nathaniel B.

Model WFG710H0AH1, Control panel cracked in 3 places and made a cracklings sound and flames came out of control panel, was not able to repeat symptom and found no burned parts or harness in back or under cook top and checked all functions on key pad on control panel and all is working, per office cosmetic is not covered, took pics of behind control panel and front control panel, instructed customer cosmetic issue is not covered under extended warranty, control panel 101.60, svc/labor co160 189.99 which = 291.59 plus tax 24.06 which =315.65, customer does not want to repair cosmetic issue. No gas leaks at time of call, call complete. Did take pics of behind control panel and front of control panel and see not functional part failure which caused cosmetic issue. Instructed customer unit is safe to use.

Near Cloud Peak Ln, Round Rock, TX 78681
Dona W.

Dona W.

R4317449 service pointer, Reverse air flow between the freezer and refrigerator compartments during the compressor off cycle may occur on refrigerators with manually controlled dampers. Under certain conditions this reverse air flow may cause frost and or ice to build up in the air distribution ducts resulting in excessive interior moisture, causing ice bucket to create excessive moisture by the point of not allowing for ice to dispense. Will need service kit showing as discontinued AHS will need to locate part. Motor will need to be replaced as unit is becoming weak due to numerous freezing up conditions. All water connections dry. Melissa assisted.

Near Griffith Loop, Killeen, TX 76549
Brandon C.

Brandon C.

Arrived on site for part hanger, I replaced control board, I calibrated the unit, tested good. Water lines were dry at time of service.

Near Limestone Ln, Driftwood, TX 78619
Mike G.

Mike G.

MEDB725BW0, Arrived n site to install new belt for motor to blower wheel checked and cleaned out all lent found from unit and tested unit and unit is heating and now has good air flow unit checked fine at this time....

Near Mystic Mountain Ln, Belton, TX 76513
Mike G.

Mike G.

MEDB725BW0, Arrived n site to install new belt for motor to blower wheel checked and cleaned out all lent found from unit and tested unit and unit is heating and now has good air flow unit checked fine at this time....

Near Mystic Mountain Ln, Belton, TX 76513
Joseph C.

Joseph C.

WOC54EC0AS04 Arrived on site for “counts down 22 seconds and does not heat” complaint. Per my previous diagnosis, removed and replaced magnetron and inverter. Tested unit. Unit is performing as designed.

Near Keegans Dr, Austin, TX 78724
Scott  M.

Scott M.

Arrived on site for no heat dryer unit with tumble but not heat up. Found high limit cut off had failed, also some of the ceramic retainers on heater had cracked . Replaced fuses and heater element . Cleaned lint out , no lint buildup at times of service . Unit is now heating and cycling properly . Job complete .

Near Northgate Blvd, Austin, TX 78758
Scott  M.

Scott M.

Arrived on site for dishwasher not washing . Found wash motor had completely failed . Replaced sump and motor . Ran diagnostics all checked good . Nonwater leaks detected at time of service . Job complete

Near Northgate Blvd, Austin, TX 78758
Scott  M.

Scott M.

Arrived on site for oil spraying from stator . Found rotor damaged . Bearing had completely failed . Replaced bearing and rotor . Tested unit all checked good . No water leaks detected at time of service

Near Northgate Blvd, Austin, TX 78758
Connor M.

Connor M.

ED5LTAXVL00 whirlpool refrigerator Arrived on site to install parts for repair. Installed socket, drain tube and defrosted unit. Ice bin damaged and needs to be replaced. Ship ice bin direct to customer. Unit working properly, no leaks detected.

Near Thrasher Trail, New Braunfels, TX 78130
Connor M.

Connor M.

GS773LXSS whirlpool range Installed all parts and tested unit. Unit working properly.

Near Thrasher Trail, New Braunfels, TX 78130
Lou S.

Lou S.

arrive on site to inspect damaged tub ring. Upon further inspection, I found that the tub ring was badly damaged and needed to be replaced. Also found that the unit was badly centered and the right side of the basket was rubbing against the tube causing it to be out of balance. I found that the unit was installed with rubber adaptor feet that would not allow the unit to be centered correctly. I removed the adaptor feet and centered the unit. I removed and replaced the tub ring and tested the unit on high spin. Unit tested good. I placed the unit in diagnostics and tested. Unit operated as designed. .no water leaks observed during service.

Near Cinnamon Teal lane, Leander, TX 78641

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