Near Del Valle, TX 78617
Scott
Job Details: 01/21/2021
WASHER WHIRLPOOL WTW4900BW0 "Arrived on site ,replaced gearcase ,actuator, cam and hub . Ran calibration and diagnostics wash. All checked normal . No water leaks detected at time of service. Job complete ."
Near Austin, TX 78729
David
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL WRX735SDH03 Arrived on site got diagnose refrigerator that customer can not get filter removed from. On arrival found filter pressed against the molding for the door. Had to readjust the filter and was able to remove filter and swap for new one. Flushed filter. Retested and all is working as designed.
Near Georgetown, TX 78633
Jonathan
Job Details: 01/21/2021
OVEN GE JT915BF8BB "Arrived on site for oven not heating to proper temperature. Is unit and work area. Found customer using oven thermometer to check temperature. Informed customer that was reading air temperature and have to allow 30 minutes after preheat to read without opening door.Performed temperature test on bake mode at 350°. Measured first 3 cycle and found average temperature at 346°. Found all working as designed.
Near Cedar Park, TX 78613
Wesley
Job Details: 01/21/2021
WASHER MAYTAG MVWB765FW1 Arrived onsite for water level complaint and verified proper valve flow. Recalibrated and tested on customers preferred settings. Found symptom of clogged air trap. Cleared air trap to allow proper filling. Unit is now filling properly. Advised customer on repair.
Near Austin, TX 78738
Brandon
Job Details: 01/21/2021
WASHER WHIRLPOOL WFW5620HW2 "Arrived on site for customer complaint of unit leaking, ran test cycle, found unit leaking from door gasket, no holes in gasket, just wasnt creating a good seal. I tightened up connection at door latch, unit tested good."
Near Cedar Park, TX 78613
David S
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site to install previous diagnosed parts. I gained access to the evaporator cover and replaced it with new. I turned the unit back on and found it working as designed with the new evaporator cover. I reassembled the unit. Job complete.
Near Lakeway, TX 78734
Robert
Job Details: 01/21/2021
OVEN JENN-AIR JJW2430DS02 Arrived on job to replace previously diagnosed part. After replacement test operation.
Near Georgetown, TX 78628
Jonathan
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for refrigerator or producing ice. Inspected unit and work area. Attempted to advance ice maker and found motor responsive but not able to rotate. Inspected ice maker and found ice jammed in fingers. Removed ice maker and thawed out. Installed ice maker and found ice maker cycle without advancing. Monitored harvest cycle. Tested water pressure through dispenser. All tested good, no water leaks detected."
Near Austin, TX 78745
Leonardo
Job Details: 01/21/2021
RANGE WHIRLPOOL WEG515S0FS2 Arrived on site to test unit for unit not having power and flipping breaker right away. Test unit and found orange wire melted to metal making a dead short. Removed orange wire and secured orange wire test unit and all function working correctly job complete
Near Point Venture, TX 78645
Lou
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL MFI2570FEZ05 "Arrived on site to install previously diagnosed and ordered part. Due to the RC right door gasket being torn, I removed and replaced the gasket using my heat gun to shape the gasket. Checked for air gaps and all was good. No water leaks observed during service, job completed"
Near Georgetown, TX 78628
Tommy
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ01 "Arrived onsite for unit leaking from ice maker. Upon arrival found unit dripping from left corner. Found ice box front frosted up and slightly damaged. Ordering ice box, and front facia, also ordering UI and returning with ice maker and valve. ; ordrng 1 W11242954 (Ice box) and 1 WPW10553630 (Fascia) and 1 W11387387 (UI)"
Near McGregor, TX 76657
Jonathan
Job Details: 01/21/2021
OVEN WHIRLPOOL WOD51EC7HB01 "Arrived on site for an oven that’s having issues with the control panel. Inspected unit and work area. Customer advised that the unit is intermittently having trouble with the buttons and is not allowing the unit to power on the light or keep the unit remote enabled. She also advised that during the cooking cycle intermittently, that if she sets her unit to 350°F, sometimes the unit will say the unit is ready and be at 349°F and stay there. I called whirlpool tech line and spoke to TJ SR# 7729793180. He advised that all these issues connected back to the control panel and advise to replace that part. He did advise to have the customer remove the oven from the app so she can reconnect her new control panel to the app once replaced. Ordering part in office will need to contact customer about reschedule day due to an out of stock and PSP item.; ordrng 1 W11297710 (console)"
Near Leander, TX 78641
Tommy
Job Details: 01/21/2021
OVEN GE JGB860SEJ3SS Arrived onsite for unit not heating. Found lower oven working and upper broil working but bake would not ordering bake igniter. .; ordrng 1 WB13X24924 (Igniter)
Near Hutto, TX 78634
Jimmy J.
Job Details: 01/21/2021
COOKTOP WHIRLPOOL FCRG3052ABA "Arrived on site for knobs are pushed out where a slight touch will turn on the gas, so gas gets turned >>>. Found knob dedicated to quick boil was bent downwards. Removed knob and lightly adjusted stem upwards and stem went back to manufacture position. No gas leaks detected. Job completed"
Near Morgan, TX 76671
Jonathan
Job Details: 01/21/2021
MICROWAVE WHIRLPOOL WMC30516HZ0 Arrived on site to and replace a microwave. Inspected unit and work area. Replaced old microwave with new microwave and tested unit. Unit is working as designed. Call complete.
Near Austin, TX 78738
Robert
Job Details: 01/21/2021
REFRIGERATOR JENN-AIR JF36NXFXDE01 Arrived on job to replace previously diagnosed parts. After replacement test operation all lights working properly
Near New Braunfels, TX 78132
Andrew
Job Details: 01/21/2021
FREEZER WHIRLPOOL WRF767SDHZ00 "Arrived on site to test unit for freezing up in ice bin. Found when icemaker is filling water is just spraying straight out from fill tube. Checked pressure and got 70psi from wall valve. Installed pressure reducer and pex line, tested unit, unit is now working good. No leaks detected at time of service. Job complete."
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 01/21/2021
DISHWASHER KITCHENAID KDTE334GBS Arrived on site to diagnose a dishwasher that will not turn on. Found shorted main control. Replaced control and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near New Braunfels, TX 78132
Andrew
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site to test unit for compressor not running like it used to. Found start device will attempt a couple times before getting compressor to go. Replaced start device, tested unit, unit works good. No leaks detected at time of service. Job complete."
Near Lakeway, TX 78734
Robert
Job Details: 01/21/2021
MICROWAVE GE JVM3160RF2SS
Near San Marcos, TX 78666
Noah D
Job Details: 01/21/2021
DRYER MAYTAG MED7230HW1 "Arrived on site to inspect dryer for not turning, upon inspection could not seem to get dryer to star.
Near Blanco, TX 78606
Brandon
Job Details: 01/21/2021
RANGE AMANA AER6303MFS2 "Arrived on site for customer complaint of unit not heating properly, checked power, bake and broil element, all tested good, found control and sensor not reading properly, I replaced control and sensor, unit tested good at 425 degrees."
Near New Braunfels, TX 78130
Richard
Job Details: 01/21/2021
OVEN WHIRLPOOL WOS51EC0HB01 Arrived onsite for the oven console not working properly. Replaced console and oven tested good. Complete
Near Gatesville, TX 76528
Tyler
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL GD5sHAXKB00 Arrived on site for refrigerator not cooling but lights functioning ok. Upon arrival I inspected the evap coil and found no frost build up at all. Evaporator fan was functioning fine and the condenser fan on the back of unit was also running well. I found there was a rco410 (3n1/hardstart) the compressor it’s self was no longer able to start and run efficiently. The compressor was receiving 120 volts fine from the hardstart device but internally the compressor was no longer able to maintain operation. Call complete
Near Georgetown, TX 78633
Jonathan
Job Details: 01/21/2021
WASHER WHIRLPOOL WTW8800YC1 "Arrived on site for washer not spinning. Performed diagnostics mode and found fault code F51. Found tub spinning freely. Measured resistance on RBS and stator, found within range. Gain access to stater and RBS sensor. Found bearing nut was visible loose. Removed motor and tight and bearing nut. Performed diagnostics mode and tested operation. Found unit spinning. All tested good, no water leaks detected.
Near Bastrop, TX 78602
Andy
Job Details: 01/21/2021
ICE MACHINE KITCHENAID KUIX305ESS1 And on site to install previously diagnosed part. Went to remove failed part and replace with new. Upon doing so found leak on tube. Quoted customer on part. Office to schedule return trip. Left and and water shut off. Office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10776033 (tube-water) and 1 WPW10678299 (tube) and 1 WPW10678300 (tube)
Near Cedar Park, TX 78613
Wesley
Job Details: 01/21/2021
MICROWAVE WHIRLPOOL wmh32519hz4 Arrived onsite and found control failure as well as dead bulb.
Near New Braunfels, TX 78132
Richard
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL KSC24C8EYY02 Arrived onsite for the refrigerator not cooling and ice door not working properly. After installation of compressor and drier wile adding Freon found that the compressor was defective not turning on . Will need to reorder compressor. Ordering parts and office to schedule. ; ordrng 1 W10309988 (Compressor)
Near Round Rock, TX 78664
Kayman
Job Details: 01/21/2021
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for dishwasher not cleaning properly. Upon inspection I found the filter covered in calcium deposits. I cleaned off the filter and noticed the sensor was chipped or cracked. I replaced the sensor and tested the unit. The unit is working as designed at this time. I explained to the customer the importance of rinse-aid and proper soap usage for optimal performance of the unit. Job complete.
Near Austin, TX 78732
Robert
Job Details: 01/21/2021
REFRIGERATOR FRIGIDAIRE FFSS2615TS0 Arrived on job for complaints of not dispensing water. Found flow good up to door. Water line frozen in door. Will need to replace door. Need authorization for door and filter head. ; ordrng 1 807460053 (FREEZER DOOR )
Near Austin, TX 78725
Scott
Job Details: 01/21/2021
DISHWASHER WHIRLPOOL ADB1400AGB1 "Arrived on site , replaced control. Ran diagnostics wash . All checked normal. No water leaks detected at time of service. Job complete ."
Near Leander, TX 78641
Lou
Job Details: 01/21/2021
WASHER WHIRLPOOL WTW7300DW1
Near Austin, TX 78744
Noah D
Job Details: 01/21/2021
RANGE WHIRLPOOL WTW5000DW1 "Arrived on site to inspect washer for loud noises during operation, upon inspection found the drain causing loud noise, checked for obstructions and found 2 metal pieces. Cleared pump and tested. Complete"
Near Georgetown, TX 78633
James
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL KRFF507HPS01 Arrived on site and installed new damper control. Tested operation and found unit working properly. Job complete
Near Austin, TX 78728
Justin
Job Details: 01/21/2021
MICROWAVE WHIRLPOOL KMHS120ESS9 Arrived on site to install previously diagnosed parts. Installed new control and panel. Installed new interlocks and found interlocks chattering and not making great connection allowing MW to stop shortly after you press start. Will need to order and replace interlocks. The new control did fix the previous light issue.. ; ordrng 2 W11197766 (INTERLOCKS)s
Near New Braunfels, TX 78130
Andrew
Job Details: 01/21/2021
MICROWAVE WHIRLPOOL WOC54EC0HS01 "Arrived on site to replace console from previous diagnosis. Replaced console, tested unit to 350, unit works good. Advised customer to connect unit to WiFi. Job complete."
Near China Spring, TX 76633
Jonathan
Job Details: 01/21/2021
REFRIGERATOR KITCHENAID KRFF507HBS00 "Arrived on site for a refrigerator that has low ice production, is leaking from the icemaker, and has lights out in the freezer and refrigerator sections. Inspected unit and work area. Found leak coming from Ridge in the ice door gasket causing water to leak on both sides of the ice door. Found ice build up in ice bin compartment and cleaned it out. Customer advised that the water was leaking down the front of the door from the dispenser area. Found ice buildup in the ice chute due to the leak. replaced freezer module with a truck start module (W10695459). Lights began to work as designed. Unit will need a new ice door for repair. I called SR and she ordered the ice door.
Near Georgetown, TX 78633
Jonathan
Job Details: 01/21/2021
REFRIGERATOR MAYTAG KRFC604FSS00 "Arrived on site to install previous diagnosed parts. Gained access to filter housing and removed failed filter head and installed new. Tested operation and found same results. Installed pressure regulator and found unit made a noise that resembled a wale noise. Disconnected water line from dual valve and found same results. Disconnect water line from single valve and found same results. Will need to replace single valve and will return with pressure regulator.; ordrng 1 8212547RP (WATER TUBE) and 1 W10786952 (PRESSURE REGULATOR ) and 1 W11312191 (INLET VALVE )"
Near Georgetown, TX 78628
Tommy
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Arrived onsite for unit not receiving water upon arrival found unit valve not working.Replaced valve found unit line was rough not sealing correctly cut line and made it balanced placed it in new valve and tested found unit operating as designed. Just needs kick plate.; ordrng 1 WPW10534155 (Kick plate)
Near Georgetown, TX 78628
Tommy
Job Details: 01/21/2021
RANGE KITCHENAID KDRS483VBU01 Arrived onsite for previously diagnosed parts. Pulled unit from position using floor mat after taken down so wheels touch. Removed block and replaced. Put unit back into place and leveled and tested. Unit is operating as designed. Job Completed.
Near Round Rock, TX 78664
Jimmy J.
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL WRF535SWHV02 Arrived on site to install previously diagnosed part. Removed filter head and installed new filter head. No leaks detected. Job completed.
Near Manor, TX 78653
Matthew
Job Details: 01/21/2021
MICROWAVE GE PEB7227AN1DD
Near Blanco, TX 78606
Brandon
Job Details: 01/21/2021
REFRIGERATOR MAYTAG MSS25C4MGZ03 "Arrived on site for customer complaint of unit not dispensing ice, and that the unit took a long time to start making ice after last repair. I ran harvest cycle and fill cycle, unit tested good. Found ice build up under the ice bin causing unit not to dispense ice, removed ice, unit tested good."
Near Austin, TX 78738
Robert
Job Details: 01/21/2021
WASHER MAYTAG MHW8100DC0 Arrived on job for complaints of not starting. Washer started normally not able to duplicate error
Near New Braunfels, TX 78130
Andrew
Job Details: 01/21/2021
WASHER WHIRLPOOL WTW5000DW2
Near Leander, TX 78641
David S
Job Details: 01/21/2021
WASHER WHIRLPOOL MVWB850YW1 Arrived on site for washer not draining. I inspected the unit and work area. I found the tube still had some water inside. I tried to run the drain pump and it would only hum. I blew through the drain pipe and found the system not clogged. I gained access to the drain pump and found the impeller spinning freely not attached I replaced the drain pump. I tested the unit and found it working as designed. No water leaks detected. Job complete.
Near Austin, TX 78717
David S
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Arrived on site for sealed system repair. I gained access to the dryer and compressor. When I punctured the dryer I found 25 psi in the system. I plugged the unit in and found the compressor building pressure. I installed a new UV dryer and access valve. I pulled a vacuum on the system for 15 minuets. I monitored my garages for any pressure lose. I found none. I put a measured charge into the system. I powered the fridge on and found the pressures building appropriately. I monitored the system for any leaks and I found none. The unit is operating as designed. Please allow 24 hours before you use the fridge and 48 before it starts to make ice. Job complete.
Near New Braunfels, TX 78130
Noah D
Job Details: 01/21/2021
WASHER WHIRLPOOL WTW5000DW3 "Arrived on site to inspect washer for not progressing correctly through cycles, upon inspection found the control malfunctioning during sensing cycles, ordering control. Office to reschedule. Please add m/s pic when returning. ; ordrng 1 W11386637 (CONTROL )"
Near New Braunfels, TX 78130
Andrew
Job Details: 01/21/2021
REFRIGERATOR GE GSS23WGTACC "Arrived on site to test unit for no power. Found control receiving proper voltage but not sending voltage out. Replaced control, tested unit, unit works good. Unit is in garage and not connected to water. Job complete."
Near Austin, TX 78717
Justin
Job Details: 01/21/2021
RANGE WHIRLPOOL WEG750H0HZ0 Arrived on site for cooktop with UI not responding. Customer stated they recently had a power outage. I cycled breaker and unit started working as designed. Tested unit and found no mechanical failures. Call complete.
Near Spicewood, TX 78669
Robert
Job Details: 01/21/2021
DRYER MAYTAG MEDB835DW4 Arrived on job for complaints of drum not turning. Found belt broken. Will need belt to complete. ;
Near Marble Falls, TX 78654
Cliff
Job Details: 01/21/2021
DISHWASHER FRIGIDAIRE FGBD2431KF1A "Arrived on site to diagnose a dishwasher that is leaking and has a rack rusting out. Found main wash motor and door gasket leaking, also noted upper rack rusting. All three parts will need to be changed to complete repairs. .; ordrng 1 5304498211 (Upper rack)"
Near Marble Falls, TX 78654
Cliff
Job Details: 01/21/2021
REFRIGERATOR FRIGIDAIRE LGHC2342LF2
Near Austin, TX 78739
Leonardo
Job Details: 01/21/2021
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for not cleaning. Test unit and found owi erro. Removed the filter and found dirty filter making unit not wash correctly. Cleaned filter test unit and unit test good job complete.
Near Austin, TX 78748
Leonardo
Job Details: 01/21/2021
MICROWAVE GE JNM1541DN1BB Arrived on site to test unit for melted vent and unit giving shorted keypad. Test unit and saw unit turning on by itself with out touching any buttons. Found shorted keypad and control. Will order new control and panel and will replace vent. Office to reschedule. ; ordrng 1 WB27X10934 (BOARD ) and 1 WB56X10822 (PANEL)
Near Georgetown, TX 78628
James
Job Details: 01/21/2021
FREEZER KENMORE 253.214011 Arrived on site and installed new start device and capacitor. Tested operation and found unit working properly. Verified frost pattern on shelves. Job complete
Near Meadowlakes, TX 78654
Lou
Job Details: 01/21/2021
RANGE WHIRLPOOL WOS51EC0HS01 "Arrived on site to inspect wall oven error code. Upon further inspection, I found the unit showing F8E0. Cleared the code and pulled t(d unit out to test the control. Following the tech sheet, I tested the control at the P5-5 & neutral and P5-4 & neutral and got 124V at both connections. Checked VDC at the P4-1 & P4-2 and the reading was out of range. I removed and replaced the blower motor and retested and unit is operating as designed. Job completed."
Near Austin, TX 78737
Brandon
Job Details: 01/21/2021
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived on site for customer complaint of unit not cooling in either section, found compressor running, all fans running, sealed system leak. Ordering all sealed system parts to ensure repair. ; ordrng 1 W10239732 (Evaporator) and 1 W10643261 (Evaporator) and 1 W10240365 (Condenser) and 1 W10253005 (Compressor) and 1 Cnote (SS tech lock ring) and 1 Cnote (2 hour job) and 1 Cnote (Auth/office to reschedule) and 1 876765 (Tube kit) and 1 W10286069 (Filter drier) and 1 W10913906 (Coupler)"
Near Leander, TX 78641
Lou
Job Details: 01/21/2021
DRYER WHIRLPOOL WED8000DW1 "Arrived on site to inspect dryer not heating. Upon further inspection, I tested the unit and found the element not coming on. Disassembled the unit and found lint within the unit. Also found the high limit cutoff and element bad. I removed and replaced the cutoff and element and cleaned the unit and retested. Unit is operating as designed. Reassembled the unit and retested and the unit continues to operate as designed. No lint observed at the end of service, job completed."
Near Temple, TX 76502
Tyler
Job Details: 01/21/2021
WASHER WHIRLPOOL WTW5000DW3 "Arrived on site for washing machine leaving white residue on the clothes and cloths tangling together after wash. Upon arrival I ran a diagnostics and found no errors but during each component activated test I found that actuator wasn’t switching between agitation and spin as well as it needed to each time it was switched between cycles. I was able to replace the the actuator. As for the white residue, I narrowed down with the customer exactly what sort of detergent, size/style of loads washed, and father details of how unit was used. I think instructed the customer on whirlpools unit specific recommendations and Informed customer to try cutting soap content in half, and running a clean washer cycle. At this point unit is functioning as designed. Call complete"
Near Austin, TX 78748
Kevin
Job Details: 01/21/2021
DISHWASHER KITCHENAID KDTM404KPS0 "Arrived on site and found no power showing on dishwasher. Reset power connections at terminal block and power is now restored. Dishwasher completed a diagnostic cycle and no further repair is required at this time. Recommended dishwasher magic to homeowner. They should be used periodically to remove any excess soap or buildup, job complete"
Near Georgetown, TX 78633
James
Job Details: 01/21/2021
MICROWAVE MAGIC CHEF MCO165UB "Arrived on site and tested operation. Found unit not powering on. Found open fuse on line filter. Tested all switches and found to be good. Inspected control and found no shorts. Tested high voltage system and found magnetron shorted to ground.
Near Austin, TX 78728
David
Job Details: 01/21/2021
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site to follow up on washer that was making a squeak. Installed new cam set and retested. Squeaking is barely noticible but still there. Belt felt like it was extra tight and possibly bending the cam, creating a squeak. On return need to replace belt and cam. Noise doesn’t sound like it’s coming from the gearcase, but definitely on bottom end. Will return with the remaining lower end parts and the gearcase if it still persists. Office to schedule when we get a belt.; ordrng 1 W11239857 (belt)"
Near Austin, TX 78703
Jacob
Job Details: 01/21/2021
WASHER WHIRLPOOL WFW5620HW Arrived onsite for unit not getting the water out of the clothes. Unit was already washing. Unit was in white clothes wash but it was mostly hand towels. Unit was going off balance not getting up to speed. Put unit in diagnostics. Got F0E5 off balance load. Let them know that if the unit is over loaded or not loaded correctly. The barrel jumps quite a bit and won’t ever get up to speed. No leaks at this time. Job complete
Near Austin, TX 78747
Kevin
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL WRB322DMBM01
Near Hutto, TX 78634
Jimmy J.
Job Details: 01/21/2021
WASHER WHIRLPOOL WTW8040DW4 "Arrived on site for makes a noise when it spins--HAPPENS WHEN IT STARTS UP MOSTLY, LIKE A SQUEAKY BELT-- UNIT >>>. Placed in diagnostics and no error codes came on. Placed in agitation then spin and no noises were present. Inspected rotor and found mounting bolt a little loose. Found a few dimes around outer edge of wash plate. Removed dimes. No leaks detected. Job completed."
Near Paige, TX 78659
Andy
Job Details: 01/21/2021
REFRIGERATOR KITCHENAID n/a Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Georgetown, TX 78628
Tommy
Job Details: 01/21/2021
WASHER MAYTAG MVWB765FW1 Arrived onsite for unit not receiving water upon arrival found unit valve not opening. Replaced valve and tested. Unit is now operating as designed. Job Completed
Near Austin, TX 78725
Scott
Job Details: 01/21/2021
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site for range not heating properly . Ran temp check , checked normal. Igniter amp check was good . Let range run for 30 mins to continuously monitor temp and amps . Couldn’t duplicate failures . No gas leaks detected at time of service.
Near Kyle, TX 78640
Kevin
Job Details: 01/21/2021
REFRIGERATOR GE Gfe28gskfss "Arrived on site and found no water is dispensing no ice is being made and there is ice buildup behind the deli drawer on the left-hand side. spoke with Susie, took refrigerator through all relevant tests and found fresh food fan motor is not running. This is causing ice to buildup and water reservoir to freeze. ; ordrng 1 Wr60x26866 (Ff fan)"
Near Austin, TX 78705
Jacob
Job Details: 01/21/2021
DRYER WHIRLPOOL WED560LHW1 "Arrived onsite for unit not powering on. Looked at unit. Not was not responding. Upon further investigation, found that the white wire on the terminal block had fallen off. Replaced terminal block. Tested unit p. Unit test good. No issues at this time. Job complete"
Near Manor, TX 78653
Matthew
Job Details: 01/21/2021
MICROWAVE WHIRLPOOL WMH31017HS6 Arrived onsite for microwave panel working intermittently. Upon inspection found several buttons not working and poor communication with control. Replaced control and panel. Tested unit and unit is functioning properly. Job complete.
Near Austin, TX 78705
Jacob
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived onsite for unit not freezing/cooling. Tested unit. Found that start device is bad. Replaced start device, but quickly after replacement of part. The compressor was very loud. Called tech line. Suggested to replace compressor as windings are stuck and not allowing the unit to cool. Got Sr#7729798378. Submitted sealed system check list. Ordered parts. Office to reschedule. ; ordrng 1 W10836706 (evaporator) and 1 W10843121 (filter dryer) and 1 WPW10507886 (compressor)"
Near Austin, TX 78728
Justin
Job Details: 01/21/2021
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for dishwasher coming off of its hinges. Upon further inspection I found pads broken off and allowing door to fall down. Installed new pads and unit is now working as designed. Call complete.
Near Austin, TX 78721
Scott
Job Details: 01/21/2021
DISHWASHER WHIRLPOOL WDF520PADM6 Arrived on site for dishwasher not draining . Found food stuck in sink drain pipe side . Nothing stuck in drain pump motor . Drain hoses look clean . Very shoddy plumbing under sink area . Would recommend a professional plumber to redo pipe work underneath sink area . No water leaks detected at time of service.
Near VLG O THE HLS, TX 78738
Robert
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL KRFC704FPS03 Arrived on job for complaints of gasket tearing. Confirmed gasket damage. Part still on order. ; saved tckt
Near Round Rock, TX 78664
Wesley
Job Details: 01/21/2021
DRYER WHIRLPOOL MEDE300VF0 Arrived onsite for failed control Advised customer on repair. All checks good. Unit is now operating as designed.
Near Round Rock, TX 78665
Jimmy J.
Job Details: 01/21/2021
MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived on site to install previously diagnosed part.. ; ordrng 1 W11346197 (Magnetron)
Near Austin, TX 78731
Luis
Job Details: 01/21/2021
REFRIGERATOR KITCHENAID KRFC704FPS03 Arrived on site for loud noise and water leaking from dispenser. Ran diagnostics found ice box fan. It running diagnosed loud noise due to ice box fan. Ordering ice box fan and harness assembly. ; ordrng 1 W10858452 (Harness) and 1 W11407678 (Ice box fan)
Near New Braunfels, TX 78132
Richard
Job Details: 01/21/2021
DISHWASHER WHIRLPOOL WDF520PADM8 Arrived onsite for the dishwasher leaking water. During testing found that no issues with the dishwasher. Customer stated that it leaked when they opened the door during the cycle which it will leak. Advised customer to not open the door during the cycle to prevent the leak. But no issues found at this time. Complete
Near Meadowlakes, TX 78654
Cliff
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site to replace previously ordered parts for the refrigerator. Replaced both water valves icemaker fill line and filter head. Inspected all waterlines for failures and found no problems with lines. Tested unit and found all is functioning properly at this time. No leaks were found after services were performed.
Near Buda, TX 78610
Leonardo
Job Details: 01/21/2021
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to replace part customer received. Replaced control board test unit and unit test good on complete
Near Round Rock, TX 78664
Wesley
Job Details: 01/21/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived onsite for broken wire and deli control failure. All checks good, unit is now operating as designed.
Near Cedar Park, TX 78613
Wesley
Job Details: 01/21/2021
MICROWAVE WHIRLPOOL WOC54EC0HS01 Panel was frozen. Advised customer on maintenance.
Near New Braunfels, TX 78132
Richard
Job Details: 01/21/2021
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived onsite for the microwave arching during operation upon inspection found that the upper wave guide cover was damaged. Called tech line and we tested microwave and determine that all functions tested good and that the wave guide cover will need to be replaced. Found damaged to the wave guide. Ordering parts and office to schedule Sr # 7729794396; ordrng 1 W10915651 (Cover)
Near Leander, TX 78641
David S
Job Details: 01/21/2021
WASHER MAYTAG MHW3505FW0 Arrived on site for washer not spinning out clothes and water being trapped in the lip. I inspected the unit and work area. I found a long drain fault code in diagnostics. I ran a diagnostics cycle and found the unit taking longer to drain. I gained access to the drain pump. I found the bellow clogged with hair and debris. I cleared it out. I found the drain pump missing part of its impeller. I spoke to the customer about needing a new drain pump.I replaced the drain pump and cleared out all the lines. I reassembled the unit and tested it. I found the unit working as designed. No water leaks detected. Job complete.
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 01/21/2021
RANGE WHIRLPOOL WEG515S0FS0 Arrived on site to diagnose a range with burner flame is too high. Tested unit and found unit converted to propane but valves not set for low flames. Adjusted valves and tested unit. Found all is functioning properly at this time.
Near Lago Vista, TX 78645
Lou
Job Details: 01/21/2021
WASHER MAYTAG MVWB835DC3 "Arrived on site to install previously diagnosed and ordered part. Due to the console failure, I removed and replaced the console and calibrated the unit. Tested the unit in diagnostics and it operated as designed. No water leaks observed during service, job completed."
Near Manor, TX 78653
Matthew
Job Details: 01/21/2021
DISHWASHER WHIRLPOOL WDF520PADM8 Arrived onsite for dishwasher not filling with with water. Upon inspection found that valve would not energize. Removed toe kick and found harness to valve loose. Secured connector and retested unit. Unit is functioning properly. No leaks present at this time. Job complete
Near Austin, TX 78745
Leonardo
Job Details: 01/21/2021
RANGE MAYTAG PER4510AAW Arrived on site to test unit for right front burner not working. Test unit and found element melted to receptacle. Replaced both parts test unit and unit test good job complete.
Near Kingsland, TX 78639
Cliff
Job Details: 01/21/2021
WASHER WHIRLPOOL WFW3090JW0 Arrived on site to diagnose a washer that will not start. Tested unit and found washer stuck in demo mode. I reset unit to proper operating mode. All is working properly at this time. No leaks were found at time of service.
Near Austin, TX 78750
David
Job Details: 01/21/2021
ICE MACHINE KITCHENAID KUIX535HPS00 "Arrived on site to diagnose dead ice machine. On arrival unit was dead and unresponsive. Pulled unit out and it turned on. Ran for a few then died again. Checked wall voltage and found good voltage. Unplugged main power cord from external drain pump and hooked directly to extension cord and unit powered on, showing failed external drain pump. Replaced external drain. Retested and unit ran for over 7 mins with no interruption. No leaks found. All is working as designed. Call complete."
Near Niederwald, TX 78640
Kevin
Job Details: 01/21/2021
OVEN WHIRLPOOL WFG525S0JS0 "Arrived on site and inspected range and found igniter is operating properly but does not ignite gas on the second or third reheat. Replaced igniter ensuring that it is the correct distance from the burner and tested it. It is now working properly, job complete"
Near Bastrop, TX 78602
Andy
Job Details: 01/21/2021
MICROWAVE GE JVM1540SM2SS Arrived on site for microwave door glass slipped out of place. Tested and inspected unit and found microwave door glass slipped out of place due to failed door. Order needed part. Office to schedule return trip. Left unit unplugged and advised customer not to use due to safety issues Authorization needed.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 WB56X10706 (microwave door assem)
Near Georgetown, TX 78626
Tommy
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL WRX735SDHV02 Arrived onsite for previously diagnosed parts. Upon arrival replaced ice bin and tested. Unit is now running as designed. Job Completed.
Near Austin, TX 78758
Kayman
Job Details: 01/21/2021
RANGE KITCHENAID FFGF3047LSF "Arrived onsite for range with burners not igniting. Upon inspection I found the 2 burners in question RF and RR very greasy and not sparking when trying to ignite. I removed the cooktop and accessed the spark module. I found no voltage coming out of the module to those ignitors but the others were functioning as designed. The ignitor wires were also frayed. I replaced the spark module, ignitor wires and RR burner head. I re assembled and tested the unit. The unit is working as designed all bringers are igniting and no gas leaks were detected during time of service. Job complete."
Near Georgetown, TX 78628
Jonathan
Job Details: 01/21/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for refrigerator not cooling in both RC and FC. On time of arrival nothing was running and lights and control panel are working. Inspected deli control and disconnected and found same results. Performed diagnostics mode and found all components activating in test mode. Gained access to main control and removed pin P14. Powered unit up and all was running. Connected P14 and found all running. Found possible surge that created a miscommunication or DC component shorting out. Tested all DC circuits and voltage was correct. Recommend put unit on surge protector. All tested good, no water leaks detected.
Near Austin, TX 78741
Leonardo
Job Details: 01/21/2021
DISHWASHER GE GDT530PSD4SS Arrived on site to replace spray arm. Test unit and unit not making any noise. Job complete
Near Pflugerville, TX 78660
Kayman
Job Details: 01/21/2021
OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for wall oven not heating. Upon inspection I found the touch screen has ripples in it. I cycled power but the ripples remained. I tested the oven sensor and it tested good. I tested the bake element for continuity and it passed. I tested voltage at the bake and broil relay and got none when called for. Ordering console (W11296171) and Thermostat (WP4449751) for the repair. Office to R/S due to part availability. ; ordrng 1 W11296171 (console) and 1 WP4449751 (thrmst-fix)
Near Pflugerville, TX 78660
Kayman
Job Details: 01/21/2021
WASHER WHIRLPOOL WTW5000DW1 Arrived onsite for washer getting stuck in was and won’t advance. Upon inspection I found a stored error code for long fill or no fill. I ran a diagnostics test and found the cold side of the valve barely dispensing water when called for. And making a humming noise. The lack of correct amount of water will turn the unit off and force flood mode which would be why it’s getting stuck in wash. I replaced the valve and tested the unit again. The unit is working as designed at this time and no leaks were detected during time of service. Job complete.