We serviced a
KITCHENAID COOKTOP
Model KCED600GSS01
Near Elgin, TX 78621
Matthew
Job Details: 04/21/2022
Arrived onsite for cooktop not seated properly. Upon arrival inspected unit. Found about midway through the glass top was bowed toward the right. At the end the top was lifted about 1/2 inch from the burner box. Called safety team and tech line. Safety says warranty will cover. SR#7733412660 (safety). Called tech line and recommended Replacement glass cooktop SR7733488495 (tech line). Will order cook top. Office to reschedule ; ordrng 1 W11051485 (Cooktop)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB02
Near Elgin, TX 78621
Matthew
Job Details: 04/21/2022
Arrived onsite to replace previously diagnosed parts. Performed sealed system repair. Replaced compressor evaporator dryer and valve. Pulled vacuum and held. Charged per spec and tested. Running pressure at 0/120psi. Unit developing frost pattern. Recommended customer give minimum 24 hrs for unit to cool. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Leander, TX 78641
Kimo
Job Details: 04/21/2022
Arrived onsite for washer not filling with water. Upon inspection I found that there was water at the wall. Attempted to activate the water valves in diagnostics mode and found that it would not respond. I am ordering 1x control just in case and returning with the valve. Office to reschedule.; ordrng 1 W11513246 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDW01
Near Leander, TX 78641
Kimo
Job Details: 04/21/2022
Arrived onsite for refrigerator not cooling. Upon inspection I found the compressor pulling 9.39 amps and it would turn of after a few seconds after kicking on. I replaced the start device and found no change. I am ordering 1x sealed system R600. Office to reschedule.; ordrng 1 W11370574 (Compressor) and 1 W11578004 (evap) and 1 Lookringpr (Pr will order lock rings) and 1 Nitrogen (Nitrogen) and 1 R600 (R600)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB00
Near Leander, TX 78641
Kimo
Job Details: 04/21/2022
Arrived onsite for ice maker not producing. Upon inspection I found fill tube frozen. I removed the ice and tested the ice maker and found that it was operating as designed. I adjust the foam seal apogee the ice maker to help prevent the fill tube from freezing again. I the tested the water dispenser and found that it was dispensing properly after several time testing it. Job complete no leaks
We serviced a
WHIRLPOOL DRYER
Model MEDC215EW1
Near Leander, TX 78641
Kimo
Job Details: 04/21/2022
Arrived onsite for dryer with no power. Upon inspection I found that the thermal fuse was showing open. I advised customer to have her vent check due to the amount of lint buildup I saw in the vent tube. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS01
Near Hutto, TX 78634
Gerry C
Job Details: 04/21/2022
"Arrived to inspect water dispenser issues. Upon arrival, I found the dispenser inoperative and the chiller had frozen. The RC was set to 40 and the issue should not have occurred. Further inspection revealed the lower mullion incorrectly installed and there was an approximate 1/8 gap. I contacted the mfg tech line, tech Travis. I advised the tech of my findings and sent images. The unit is being reviewed by engineering and either a repair will be recommended or the unit will be replaced. No leaks observed during service. File# 7733487990."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Hutto, TX 78634
Gerry C
Job Details: 04/21/2022
"Arrived to inspect. Found F7E4, F6E3 and F0E5 stored in memory and I cleared the codes. Manual test revealed good agitation operation, but the unit had to attempt to lock the clutch assy several times before attempted spin. I found the rotor teeth worn causing engagement issues. The rotor and the slider will require replacement. The gear case was chattering loudly during high speed spin and will require replacement as well. No leaks observed during service. Drain safety strap attached. Office to contact the CX to arrange return service.; ordrng 1 W10734521 (Slider) and 1 W10915701 (Rotor) and 1 W11449841 (Gear case) and 1 W10754448 (Clutch)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB2
Near Liberty Hill, TX 78642
Lou
Job Details: 04/21/2022
"Arrived on site to inspect microwave venthood light not working. Upon further inspection, I tested the unit and found the venthood light not coming on. I removed the bulb and found the elements in the bulb are bad. I replaced the bulb and retested and unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Andice, TX 78628
Lou
Job Details: 04/21/2022
"Arrived on site to inspect range with gas leak. Upon further inspection, the customer advised that they randomly smell gas coming from the range/oven and the unit is setting off their smoke alarms. I removed the bottom panel to access the bake burner and removed the bottom drawer as well. I tested the unit on bake at 350 degrees and when the bake burner came on, I could not smell any gas fumes. I tested the broil burner and could not smell gas fumes. I did find the bake burner orifice hood wide open so I closed it and left approximately 1/4 inch opening and retested. The bake burner is operating as designed. I tested the cooktop and found the back right burner not igniting as soon as the burner is turned on, at which point, I could smell the gas. The middle burner took a quick second for the flame to travel all the way around it and I could smell the gas, but the odor was brief. With the smoke detectors going off while using the unit, I found the microwave venthood does not vent outside; it vents back into the kitchen and is why the detectors are going off. I recommended that the customer have a vent placed in the home since the wall backs to the outside. I am ordering a RESEARCH-GAS SNIFFER and CNOTE-SEND DIFFERENT TECH-NO LS to see if a different tech can smell the odor. Office to schedule return service. No gas leaks detected during service.; ordrng 1 RESEARCH (GAS SNIFFER) and 1 CNOTE (SEND DIFFERENT TECH-NO LS)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Kingsland, TX 78639
Cliff
Job Details: 04/21/2022
"Arrived on site to diagnose a refrigerator that is not dispensing ice. Found dispenser coupling broken and chute broken as well. Coupling, chute, and bucket will need to be replaced to complete repairs. Return date set for 4/28.; ordrng 2 WP2220458 (Coupling)s and 1 W11573761 (Chute)"
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW0
Near Seguin, TX 78155
Andrey
Job Details: 04/21/2022
"Arrived on site to replace previously diagnosed gear case and belt, replaced parts, tested unit, ran through diagnostics cycle, all components are running good, put unit into spin cycle, no unusual noise detected, unit now is running as designed, no leaks detected job complete"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Burnet, TX 78611
Cliff
Job Details: 04/21/2022
"Arrived on site to diagnose a washer that is not locking. Found lid broken. Also hinge pin, pin screws, and bushing missing. All previously mentioned parts will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W11259006 (Lid) and 1 WP8563965 (Hinge wire) and 1 W11168238 (Spacer) and 1 W11404293 (Screws)"
We serviced a
GE RANGE
Model JB860SJ1SS
Near Burnet, TX 78611
Cliff
Job Details: 04/21/2022
Arrived on site to diagnose a range with a burner not regulating temperature. Found rf infinite switch failed and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPA00
Near Austin, TX 78735
Luis
Job Details: 04/21/2022
"Arrived on site for no ice. Ice bin full,ran diagnostics all test passed,ran multiple drainage test water draining correctly,adjusted drain tube."
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIS15NRHS9
Near Austin, TX 78733
Luis
Job Details: 04/21/2022
"Arrived on site for no ice. Removed cover found broken grid cutter wire,let unit run ice forming on evaporator plate,installed a new grid cutter.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM04
Near Austin, TX 78703
Luis
Job Details: 04/21/2022
"Arrived on site. Installed correct updated icemaker kit,ran icemaker through a cycle water filled icemaker."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM02
Near Leander, TX 78641
Lou
Job Details: 04/21/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to the sealed system failure, I removed and replaced the compressor, UV dye drier and access valve. Vacuumed the system and pressures held at -30/0. Installed 5oz of R134a refrigerant and monitored pressures. Pressures were good at 1/154. Good frost pattern forming on the evaporator. Recommended that the customer allow the unit to cool for 24-48 hours before using. No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KUDF204ESB00
Near Austin, TX 78703
Luis
Job Details: 04/21/2022
"Arrived on site. Replaced defective control tech support recommended replacing,powered unit on all controls working.
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Andice, TX 78628
Vincent
Job Details: 04/21/2022
"Arrived on site for dryer, inspected unit and work area. Unit door lid was damaged replaced with new one. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HPS01
Near Georgetown, TX 78633
Vincent
Job Details: 04/21/2022
Arrived on site to install previously diagnosed parts. Replaced door. CX advised me unit not dispensing water and making ice again. I did further inspection and found mullion defective. Called techline and spoke with JR SR#7733490807. Unit is non repairable. No water leaks detected during service. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near Seguin, TX 78155
Andrey
Job Details: 04/21/2022
"Arrived on site to test unit for no cool and no power to UI, cycled power to unit, after 10 seconds heard a pop, removed control and found blown capacitor on board, called office to diagnose further and found that wire going from control to mullion is shorted to chassis inside refrigerator liner causing control board capacitor to blow, electrical short in liner is not repaired, job complete"
We serviced a
GE DISHWASHER
Model GDT530PGD0BB
Near Georgetown, TX 78633
Vincent
Job Details: 04/21/2022
"Arrived on site to install previously diagnosed parts. Disassembled unit and removed old parts and installed new. Tested unit and is now operating as designed, no water leaks detected during service.job completed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Georgetown, TX 78633
Vincent
Job Details: 04/21/2022
"Arrived on site for to install previously diagnosed parts, disassembled unit and removed old parts and installed new parts. Reassembled unit and tested. Unit is now operating as designed. No water leaks detected during service job completed."
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXLE01
Near Austin, TX 78704
Luis
Job Details: 04/21/2022
"Arrived on site for no lights. Diagnosed a defective led module,per service pointer replaced all led modules autho S84638"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Seguin, TX 78155
Andrey
Job Details: 04/21/2022
"Arrived on site to test unit for lights not working in RC, tested unit found FC led module is out, replaced module, all functions returned to normal, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW2
Near Seguin, TX 78155
Andrey
Job Details: 04/21/2022
"Arrived on site to test unit for not filling with enough water, tested unit found unit is filling to normal levels, customer has switched over from front loader and is not aware how the washer is supposed to work, explained to customer how this unit functions,it uses a small amount of water but still washes, put unit through diagnostics cycle, all components are working good, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Seguin, TX 78155
Andrey
Job Details: 04/21/2022
"Arrived on site to test unit for not dispensing ice, tested unit found that the impeller has stripped on the Auger motor, cut off impeller replaced auger and impeller, tested unit, unit now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Manor, TX 78653
Matthew
Job Details: 04/21/2022
Arrived onsite for missing toe kick. On arrival inspected unit and found toe kick had been removed due to flooring replacement. The toe kick was present but U- nut was not. Notified customer that we cannot replace missing parts. Customer understood and will order the parts himself. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Killeen, TX 76549
Tyler
Job Details: 04/21/2022
"Arrived on site for washer not completing cycles. Upon arrival confirmed complaint and found following errors: F0e3, f2e1, f7e5, f7e8. After further inspection found resistance to clutch at 3.89 ohms through harness and directly at clutch. Found rotor had rubbing marks as well as clutch cracked in multiple areas. Found gearcase leaking oil. Suspension rods failed leading to unit contacting and rubbing on floor. Will need office to get ahs autho for rebuild before rescheduling ; ordrng 1 W10754158 (Stator) and 1 W10754161 (Rotor) and 1 W11393685 (Gearcase) and 1 W10754448 (Clutch) and 1 W10752283 (Washplate) and 1 W10909670 (Spanner) and 1 W11130356 (Suspension) and 1 Cnote (Needs ahs autho/2 hr repair(small repair space available))"
We serviced a
WHIRLPOOL COOKTOP
Model RCC3024RB02
Near Harker Heights, TX 76548
David Z
Job Details: 04/21/2022
"Arrived on site to diagnose cooktop that isn't heating the FL burner. Tested unit and found the ON light is always on, and burner isn't heating. Removed cooktop cover and found the FL infinite switch fried on one contact. Replaced switch. Tested are verified all working as designed. Call complete."
We serviced a
GE REFRIGERATOR
Model GSH25JSXNSS
Near Harker Heights, TX 76548
David Z
Job Details: 04/21/2022
"Arrived on site to diagnose refrigerator that is running almost constantly, but doesn't have any noticible temp drops. Checked Temps in both compartments and found RC at 35, FC at 16. Removed evap cover and found only 40% of the evap has a frost pattern, and Temps are increasing. Unit has a failing sealed system causing the issues. Customer does not wish to pursue a sealed system repair and will replace the unit.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Harker Heights, TX 76548
David Z
Job Details: 04/21/2022
"Arrived on site to diagnose washer that wasn't powering on. Checked wall voltage and found good 120v. Removed console and found no visible burn spots or marks on the control, and green light was blinking. Found green light blinking on console, but not responding. Unit needs new console to resolve. Ordering console and control. Office to schedule return. ; ordrng 1 W11478526 (Console Fascia) and 1 W11419171 (Control)"
We serviced a
JENN-AIR COOKTOP
Model JIC4536XS00
Near Salado, TX 76571
David Z
Job Details: 04/21/2022
"Arrived on site to diagnose induction cooktop that had made a smoking smell. Removed cooktop and found a fried heatsink / mosfet on the right module causing the failure. Talked with PR who mentioned that the units must have an airflow channel for the hot air to escape cut under the countertop. If this is not present the unit can overheat and cause failures. Called safety and reported findings. Safety advised that customer has to cut the airflow channel and follow up with them for next steps. Unit needs a new right module, W10857233. Customer will follow up after they talk with WPL. Safety ref 7733450418. Call complete."
We serviced a
KITCHENAID COOKTOP
Model KGCU482VSS01
Near Dripping Springs, TX 78620
Andrew
Job Details: 04/21/2022
"Arrived on site to replace previously diagnosed parts. Replaced burner base, burner cap, igniter and left front burner valve with no improvement. Removed wire from LF spark to module and no signs of corrosion. Cleaned wire with electrical cleaner and same issue persists. Not confident any further repairs would correct issue as all possible parts have been replaced multiple times."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Dripping Springs, TX 78620
Andrew
Job Details: 04/21/2022
"Arrived on site to test unit for not draining. Found drain motor seized up. Removed obstructions and found drain tube was clogged. Also found drain to sink was clogged. Replaced drain pump and cleared drain hose. Also cleared food debris from sink drain. Tested unit, unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Dripping Springs, TX 78620
Andrew
Job Details: 04/21/2022
Arrived on site to test Angie for oven portion not heating. Found voltage to unit not correct. Advised electrician was needed to correct issue. Electrician showed up while I was working on his refrigerator and corrected issue. Oven now working as designed. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Temple, TX 76504
Jonathan M
Job Details: 04/21/2022
"Arrived on site for a dryer that pops open the door when in use. Inspected unit and work area. Customer devised that is not the complaint but that the unit makes a loud noise during operation after 5 to 10 minutes. Customer had a video that he showed me where it sounded like the blower wheel rubbing up against the blower wheel housing due to the screech. Ordering blower wheel, motor, repair kit, clamp, and motor bracket. Will return on 4/25.; ordrng 1 WP697772 (Blower wheel) and 1 W11549461 (Motor) and 1 WPW10121316 (Clamp) and 1 W11481730 (Mounting bracket) and 1 4392067 (Repair kit) and 1 661570V (Belt)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Belton, TX 76513
Jonathan M
Job Details: 04/21/2022
"Arrived on site for a washing machine that is not spinning out cloths. Inspected unit and work area. The customer advised that he is having to run a drain and spin after each cycle in order to ring out the clothes properly. Ran the end of the diagnostics and found an F5 E4 (door not opened between cycles. I ran the unit through a manual filling and drain and found the unit filling and draining properly. Tested the unit and a manual drain and spin and the unit ran as designed. I called Whirlpool Techline and spoke to Robert SR# 7733488035. He advised that per one of their senior technicians, there was an issue with some of these whirlpool and Maytag washers that have a no spin option on cycles and that the unit will automatically defaults back to no spin unless the customer changes the spin setting. I did verify with the customer that several of his cycles that he runs are on no spin settings. He advised to make no repairs and have the customer make sure that the unit is on high speed span every single cycle in order to ensure that all clothes are spun out properly. The unit is working as designed. Call complete."
We serviced a
WHIRLPOOL FREEZER
Model WRS571CIHZ01
Near Dripping Springs, TX 78620
Andrew
Job Details: 04/21/2022
"Arrived on site to replace compressor from previous diagnosis. Resistance between compressor pins was correct but compressor not kicking on and pulling .5amps while attempting to turn. Replaced compressor, system held vacuum for 20mins. Charged system to specs. Unit now working as designed. No leaks detected. Job complete."
We serviced a
GE WASHER
Model GTW680BSJ5WS
Near Dripping Springs, TX 78620
Andrew
Job Details: 04/21/2022
Arrived on site to replace valve assembly per previous diagnosis. Verified valve was needed. Replaced valve tested unit and found cold water wall valve needs replaced as no water coming through hose. Showed customer and advised plumber needs to be called to correct issue. No leaks detected. Job complete.
We serviced a
SAMSUNG WASHER
Model WF42H5200AP/A2
Near Dripping Springs, TX 78738
Andrew
Job Details: 04/21/2022
"Arrived on site to test unit for console acting erratic. Found console was loosing power. Replaced PCB board assembly, tested unit, unit working as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Temple, TX 76502
Jonathan M
Job Details: 04/21/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the adjuster kit and tested the unit. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Temple, TX 76502
Jonathan M
Job Details: 04/21/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the drain pump and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM11
Near Buda, TX 78610
Andrew
Job Details: 04/21/2022
Arrived on site to test unit for no ice production. Found no icemaker error codes. Valve opened in diagnostics. Icemaker responded to diagnostics. Fill tube and ice maker fascia heater nagging properly. Filltube not frozen or obstructed. Temps in RC and FC correct. Ice bin thermistor in range. All temps correct for ice production. Icemaker fan enagaging. Evap motors working properly. No excessive frost build up on evaps. Recommend replacing previously diagnosed controls.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Manor, TX 78653
Matthew
Job Details: 04/21/2022
Arrived onsite for washer not cleaning properly. Upon arrival put unit in diagnostics and found no stored error codes. Ran auto test and all passed ran regular cycle and passed. Called tech line for assistance. Explained testing and tech agreed unit is functioning as designed. Only external factors could be causing potential issue. Provided SR#7733260611. Noticed customer had both HE and non HE detergent on hand. Recommended using HE and following loading procedures. Also discussed cycle selections. Also calibrated unit. Unit is functioning properly. Job complete
We serviced a
AMANA DRYER
Model NED4655EW1
Near Austin, TX 78745
Jacob
Job Details: 04/21/2022
Arrived onsite for the bottom on the right side of the front panel was not hooked on correctly. Re installed the front panel correctly. No issues at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Austin, TX 78736
Jacob
Job Details: 04/21/2022
"Arrived onsite for unit not washing sometimes. Tested the unit and the motor was washing but got error for F6E2 fill valve issue and F1E1 control error. Got authorization. Replaced both parts. Tested the unit, unit tested good. No issues at this time. Job complete"
We serviced a
WHIRLPOOL OVEN
Model JJW2730WS02
Near Austin, TX 78735
Jacob
Job Details: 04/21/2022
Arrived onsite for both fans not cooling when the unit gets up to a certain temperature. Could not get into diagnostics. Let customer know that the control and both fans will need to be replaced. Need to return with parts. Office to reschedule
We serviced a
WHIRLPOOL OVEN
Model RB260PXBB2
Near Austin, TX 78736
Jacob
Job Details: 04/21/2022
Arrived onsite for unit giving and F3 error code. Showed that the temperature sensor was bad. Replaced temperature sensor and it did not fix the issue. Looked up other parts and parts are NLA 3169256 control 3183289 harness 3182717 light switch AHS to research. ; ordrng 1 3182717 (Light switch) and 1 3183289 (Wire harness) and 1 3169256 (Control)
We serviced a
JENN-AIR RANGE
Model JGRP436HL01
Near Austin, TX 78736
Jacob
Job Details: 04/21/2022
"Arrived onsite to replace parts ordered by the previous technician. Called tech line about the gas flames low, said that Lp gas will drop in BTU 13,000 from regular gas and the flames will not be as high. Checked the orifaces and all checked good. Called tech line once again about the bake and they said that if the bake does not sense that it is lit it will keep lighting then turn off the gas to attempt once again. Said that if the igniter is grounding out then the that could be the issue or the DSI board is bad. got sr#7733484248. Replaced the dsi board and unit still had the same issue. Ordered new bake wire harness. Office to reschedule for 2 man to return. ; ordrng 1 W11311196 (Igniter wire)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2844LF7
Near Temple, TX 76502
Jonathan M
Job Details: 04/21/2022
Arrived on site for a refrigerator that is not cooling properly. Inspected unit and work area. The customer buys it he knows he has a defrost issue in his refrigerator because hes already defrosted himself one other time. Did confirm a defrost issue in the freezer section. Removed the evaporator cover and found frost only on the upper portion of the evaporator. Checked the heater and found continuity and proper resistance. Checked the bimetal and found it open while covered in ice. Ordering evaporator fan and defrost by metal for return visit. Rescheduled customer to 4/27.; ordrng 1 242046001 (Defrost bimetal) and 1 241509402 (Evaporator fan)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET18NKXAW03
Near Killeen, TX 76542
Tyler
Job Details: 04/21/2022
Arrived on site for refrigerator not cooling and showing a ball of ice in the top left corner of the FCEVAP cover. Upon arrival confirm complaint and found unit had a ruptured evaporator coil leaking refrigerant out of the system. Also found that due to unit being close to 27 years old the refrigerant style needed was R12(no longer leagal refrigerant) deeming unit unrepairable. Will need ahs notified of status; ordrng 1 Cnote (Needs ahs notified unit is unrepairable)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JW0
Near Killeen, TX 76542
Tyler
Job Details: 04/21/2022
"Arrived on site for range not allowing proper heat or temp regulation of the front left front right and back right burners per customer on arrival. Upon further inspection verify the unit had a safe and stable 240 V throughout the appliance to all components needed but found that the front right infinite switch had blown internally and almost blew a hole through the switch itself. Also found that the voltage going to back right burner was sporadically intermittent and sometimes would fail to stay on. Also found intermittent resistance failures within front left dual burner. Will need office to reschedule with customer once availability of parts is known.; ordrng 1 WPW10434452 (Inf. Switch front left), O-SMS tckt"
We serviced a
KITCHENAID COOKTOP
Model KCGD506GSS00
Near Burnet, TX 78611
Cliff
Job Details: 04/21/2022
Arrived on site to diagnose a cooktop with a burner not lighting. Found ignitor harness failed and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Burnet, TX 78611
Cliff
Job Details: 04/21/2022
Arrived on site to diagnose a dishwasher that is not cycling properly. Found water turned off under sink and turned it on. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS02
Near Bertram, TX 78605
Cliff
Job Details: 04/21/2022
Arrived on site to diagnose a refrigerator with mullion not closing. Found lower left door hinge out of position and reset it to proper position. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near Georgetown, TX 78626
Gerry C
Job Details: 04/21/2022
"Arrived to instal previously diagnosed and ordered part. Prior to installing the spark module I verified line VAC throughout the circuit. I discovered the main connector for the ignition switch harness was not fully seated and causing the unit to not have any spark. After correcting, all ignition issues were resolved. The bake burner had a very loud blowtorch sound and the venturi was set wide open, causing an incorrect air/fuel ratio and consequent unburnt fuel in the exhaust. I set the venturi correctly and tested. Operational test good, no gas leaks detected during service."
We serviced a
GE REFRIGERATOR
Model GSE25HGHEHWW
Near Liberty Hill, TX 78642
Cliff
Job Details: 04/21/2022
"Arrived on site to diagnose a refrigerator that is not producing ice and making unusual noise. Found evap fan motor failing, and icemaker and watervalve failed. All 3 parts will need to be replaced to complete repairs. ; ordrng 1 WR57X33326 (Valve) and 1 WR30X10093 (Icemaker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Leander, TX 78641
Lou
Job Details: 04/21/2022
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I found the ice bin sitting on the countertop. I inspected the e maker and found it broken and had leaked water onto the plate and ice formed. I removed the ice and removed the plate and cleaned up the ice maker area. Removed and replaced the ice maker and tested in test 44. Ice maker harvested and then I tested the fill tube in test 45 and it filled. Unit is operating as designed. No water leaks observed at the end of service, job completed."
We serviced a
MAYTAG REFRIGERATOR
Model WRS321SDHW00
Near Georgetown, TX 78628
Vincent
Job Details: 04/21/2022
"Arrived on site for for refrigerator not making ice, inspected unit and work area. Tested icemaker and is currently stuck wont go into harvest, has good voltage . no water leaks detected during service. Office to order parts and reschedule on 04/26/22 pm ; ordrng 1 WPW10300022 (Ice maker)"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Georgetown, TX 78626
Vincent
Job Details: 04/21/2022
"Arrived on site for range, inspected unit and work area. Inspected unit and found a small burner head on the left rear unit is not operating properly. Im ordering the correct burner head and the caps. No gas leaks detected during service. Rescheduled for 04/26/22; ordrng 1 W11435659 (Burner head) and 1 W11435570 (Burner caps)"
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS0
Near Austin, TX 78701
Wesley
Job Details: 04/21/2022
Arrived onsite for oven not heating and found the spark module visibly failed. The owner approved card on file for charge. Completed repair and tested. Unit is now operating as designed. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78701
Wesley
Job Details: 04/21/2022
Arrived onsite for leaking and found sump and motor leaking quickly form the main pump. Ordering sump and motor to repair. Office to reschedule. ; O-emld tckt
We serviced a
KENMORE DRYER
Model 417.979127
Near Austin, TX 78703
Wesley
Job Details: 04/21/2022
Arrived onsite and found unit pulley wheel had fallen apart and the belt was shredding. Replaced pulley wheel and belt and broken leg. Tested unit and inspected. Unit is now operating operating as designed. All checks good. Advised customer on repair and status. ; O-emld tckt
We serviced a
KITCHENAID OVEN
Model KEBS277SSS04
Near Austin, TX 78703
Wesley
Job Details: 04/21/2022
Arrived onsite for upper oven not reaching temp after last repair. Over 100 degrees low. Tested and found bake element shorted from the control. Ordering control and upper bake element to repair. ; ordrng 1 WPW10207398 (Bake element)
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Austin, TX 78753
David S
Job Details: 04/21/2022
"Arrived on site for dryer not starting. I inspected the unit and work area, I found the console not coming on. I gained access to the control and found connections loose. I reseated the connections and the unit started to work as designed. Job complete."
We serviced a
LG WASHER
Model WM0742HWA
Near Austin, TX 78739
Tyler L
Job Details: 04/21/2022
Arrived on site for install of previously diagnosed part. Installed new door lock. Tested unit and all normal operations. No water leaks detected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM03
Near Austin, TX 78753
David S
Job Details: 04/21/2022
"Arrived on site for sealed system repair. I gained access to dryer and punctured it. I found it flat and the unit off. I powered the unit on and found the compressor building pressure. I replaced the evaporator, uv dryer and access valve. I pulled a vacuum on the system and found it holding. I put a measured charge into the system and found pressures at 0 low and 135 high. The unit started to cool. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Austin, TX 78753
David S
Job Details: 04/21/2022
Arrived on site for fridge not cooling. I inspected the unit and work area. I powered the unit on and found the compressor turning on and screeching with no cooling happening. I am ordering a sealed system. The office will reschedule when we have eta on the parts.; ordrng 1 W11370574 (Compressor) and 1 W11578004 (Evaporator) and 1 W11504415 (Coupler 8.5/8 NR-MS-00) and 1 W11504431 (Coupler 7/5 NR-MS-00) and 1 W11504416 (Coupler 8.5/6 NR-MS-00) and 1 W11504445 (Coupler 5/4 NR-MS-00) and 1 W11504436 (Coupler 6/1.8 NR-MS-00) and 1 W11506619 (Coupler 8 NK-MS-00) and 1 W11504450 (Coupler 4/1.8 NR-MS-00) and 1 W11506635 (Access valve) and 1 WPW10143759 (Uv dryer) and 1 R600kit (R600 kit) and 1 Nitrogen (Nitrogen) and 1 Lokringkit (Lokring kit) and 1 3hours (3 hours)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Pflugerville, TX 78660
David S
Job Details: 04/21/2022
Arrived on site to install previous diagnose part. I installed the new upper rack and found it working as designed. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Pflugerville, TX 78660
David S
Job Details: 04/21/2022
Arrived on site for dryer not starting. I inspected the unit and work area. I found good voltage to the terminal block. I found the door switch working. I found the push to start not operating. I replaced the push to start and tested the unit. I found it working as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Pflugerville, TX 78660
David S
Job Details: 04/21/2022
Arrived on site for washing machine no powering on. I inspected the unit and work area. I installed a new console and found it still not working. I checked for voltage from the control and found none. I replaced the main control and reinstalled the original console. The unit is working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Austin, TX 78730
Joe Z
Job Details: 04/21/2022
"Arrived onsite for The ice maker in the refrigerator is not working. Ice is not being made. Upon arrival found good water pressure from supply. Water dispenser works good. Ice bin is empty. Ran diagnostics and there is no water on call for water to ice maker step #25. Ice maker water valve not energizing. Getting 120 to water valve,water valve just not energizing. Need to replace water valve.. Replaced water valve and tested unit. Water valve is now energizing and sending water to ice maker. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSC25C6EYY02
Near Austin, TX 78759
Scott
Job Details: 04/21/2022
"Arrived on site for no water dispensing ,also no water at ice maker . Found valves failing . Ordering valves . No water leaks detected at time of service. ; ordrng 1 W10238100 (Valve) and 1 W10258562 (Dual valve)"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSS2
Near Austin, TX 78730
Joe Z
Job Details: 04/21/2022
"Arrived onsite for RAN A CYCLE, IN THE AM THERE WAS STILL WATER AT THE BTM, SOAP WAS DISSOLVED.WENT TO RUN AND THERE IS NOW NO POWER. CANNOT GET TO START. Upon arrival got 120v from supply. Pulled off panel to check control and was not getting 120 to control. Checked junction box and re wired junction box. Unit now has power. Operated unit and unit operates as designed. No leaks present at this time. Job complete"
We serviced a
GE RANGE
Model JGBS66REK4SS
Near Hutto, TX 78634
David S
Job Details: 04/21/2022
Arrived on site for ge range needing repair after rodent damage. Customer provided the cooktop ignitor harness. I tested the bake and found the bake ignitor open and not heating up. The Customer called ge and I provided a the correct part number. Job complete.
We serviced a
JENN-AIR COOKTOP
Model JGD8130ADB
Near Round Rock, TX 78681
David S
Job Details: 04/21/2022
Arrived on site for cooktop knobs getting stuck. I inspected the unit and work area. I spoke to the customer and found out the issue is the burners sometimes wont light. I Inspected the unit and work area. I gained access to the ignitor harness and found the harness exposed in some places along the gas tube. The office will reschedule when we have eta on the parts.; ordrng 2 WP74005890 (Terminal block b)s
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78732
Joe Z
Job Details: 04/21/2022
"Arrived onsite for unit with no power. Upon arrival found 120v from supply to junction box. Found 120v at control. Checked dc voltage to ui and got .1 v . Called tech line for assistance. Tech had me check dc voltage to ui. And determined the control needs to be replaced. Tech asked to check all loads to be sure no components caused control to go out. All components checked out good. Replaced o troll and unit now powered up. Ran diagnostics to be sure all operates correct. Power then shut off again. Control has gone out again. Pulled unit out of cabinet and found water leaking from heating element onto harness. Need to order another control, and heater. Also ordering ui wiring harness just in case. Tech gave Sr# 7733487112. Office to reschedule ; ordrng 1 W11416458 (Ui console) and 1 W11344507 (Wiring harnes) and 1 W11410062 (Control) and 1 W11537778 (Heater)"
We serviced a
KITCHENAID COOKTOP
Model KCGS550ESS01
Near Austin, TX 78732
Joe Z
Job Details: 04/21/2022
"Arrived onsite for Burner Not Lighting. Upon arrival,Mrs pointed out that the front right burner is not lighting. Found front right surface igniter missing tip of Ignitor and not arching correctly and taking too long to ignite burner. Burner eventually lights when enough gas passes through,but not functioning correctly. Need to order surface igniter. Office to reschedule ; ordrng 1 W11507531 (Surface igniter)"
We serviced a
GE COOKTOP
Model JP989BK1BB
Near Austin, TX 78737
Tyler L
Job Details: 04/21/2022
"Arrived on site for install of previously diagnosed parts. Installed both front switches. While installing the elements, found that the wiring and the terminals were different. Spoke to CS. Will return both elements, as they are not compatible with this unit. Put unit back together and tested. Unit functioning as designed. All switches and elements responding correctly. Job complete."
We serviced a
MAYTAG WASHER
Model MVWC300VW1
Near Austin, TX 78737
Tyler L
Job Details: 04/21/2022
"Arrived on site for install of previously diagnosed parts. Upon arrival, ran quick cycle to see the symptoms. Found that unit will not drain. Used vacuum to remove all water. Inspected drain pump and found some debris inside. Removed one screw and some plastic pieces. Unit still will not drain. Spoke to SW. Tried to turn pump manually and it turns, but need to apply force to get it to turn. Will need new drain pump as there is still something stuck inside. Returning with prescreened parts. Office to reschedule.; ordrng 1 WP3363394 (Pump)"
We serviced a
WHIRLPOOL DRYER
Model WED7300XW0
Near Austin, TX 78737
Tyler L
Job Details: 04/21/2022
"Arrived on site for complaints of no heat. Ran dryer and found it is powering up, allowing you to select cycle, and tumbling but not producing heat. Found no continuity on thermal cutoff. Installed new part and tested, still no heat. Double checked new part and found it defective. No continuity on new part. Will need to order and return. Office to reschedule.; ordrng 1 280148 (Cut off)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS3
Near San Marcos, TX 78666
Andrey
Job Details: 04/21/2022
"Arrived on site to replace previously diagnosed control board, control ordered was incorrect, board was ordered for wrong M/S, ordering correct board, office to reschedule ; ordrng 1 W11552018 (Control board)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDPE334GPS0
Near New Braunfels, TX 78130
Andrey
Job Details: 04/21/2022
"Arrived on site to test unit for no completing cycles tested unit found 4-4 error code, wash motor failure, called tech line to diagnose further, found no issue with wash motor, was recommended to replace control, control still covered under manufacture warranty, replaced control tested unit, unit now running as designed, no leaks detected job complete Sr#7733486238"
We serviced a
SAMSUNG WASHER
Model WA50M7450AW/A4
Near Austin, TX 78738
Tyler L
Job Details: 04/21/2022
"Arrived on site for complaints of not filling with water. Found cold water valve at wall turned off. Customer stated they had a technician out cleaning the vents and possibly they turned the water off. Turned water back on and ran a quick wash cycle. Unit advancing normally, filling with water properly. Ran drain and spin cycle as well and no issues.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near New Braunfels, TX 78130
Andrey
Job Details: 04/21/2022
"Arrived on site to test unit for no spin, tested unit found washer stuck in spin mode attempted to cancel out cycle, replaced control tested unit, unit is grinding and squealing, inspected unit under and found failed gear case a everything covered i oil, replaced gear case, cam belt and shift actuator, tested unit, unit now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near New Braunfels, TX 78132
Andrey
Job Details: 04/21/2022
"Arrived on site to replace filter . no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Round Rock, TX 78681
David S
Job Details: 04/21/2022
Arrived on site fro install previous diagnosed part. I gained access to the control and replaced it with new. I ran a diagnostics cycle and found the unit working as designed.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Temple, TX 76502
David Z
Job Details: 04/21/2022
"Arrived on site to follow up on washer that was clicking and not filling very high. Replaced the pressure hose, rotor, gearcase and slider. Checked and found no error codes present. Tested unit in diagnostic and regular after and it isn't making any abnormal noises and filling to the proper water levels. Unit works as designed when extra power is not selected, when it us unit performs with less water and the gradual fill per design. As long as extra power is off unit is working as designed. Call complete."
We serviced a
KENMORE WASHER
Model 110.275326
Near Austin, TX 78758
Scott
Job Details: 04/21/2022
Arrived on site for washer just humming . Found water was shut off . Turned on water and unit started filling . Ran rest of cycle . Unit is spinning and draining properly. Did find cold water valve shut off is leaking . Left that valve turned off . Informed customer to have plumber look at shut off .
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC1
Near Austin, TX 78753
Scott
Job Details: 04/21/2022
"Arrived on site for washer not spinning clothes out and making loud noise . Found oil leaking from gearcase , and band on slider out of position. Replaced slider and gearcase. Ran calibration and diagnostics wash . All checked normal. No water leaks detected at time of service. Job complete ; used 1 Parts from stock"
We serviced a
SAMSUNG DRYER
Model DV419AEU/XAA
Near Austin, TX 78746
Joe Z
Job Details: 04/21/2022
Arrived onsite for NOT HEATING ON THE INSIDE. COMPLETELY COLD ON THE INSIDE. Upon arrival test unit and heater not energizing. Inspected unit and found heater OL saw break in heating element. Need to replace heater assembly. Replaced heater assembly and test unit. Unit heats correctly. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78723
Matthew
Job Details: 04/21/2022
Arrived onsite for dishwasher handle falling off. Upon arrival found mounting stud loose and handle falling off. Secured stud and secured handle. Handle is secured. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Georgetown, TX 78628
Lou
Job Details: 04/21/2022
"Arrived on site to inspect dryer not working. Upon further inspection, I tested the unit and could hear the motor humming, but the drum wasnt turning. I raised the top panel and retested and attempted to turn the drum by hand and it would not move. I disassembled the unit and turned the motor by hand and could hear the blower wheel rubbing against the blower housing. I removed the back panel and found the right panel was badly dented inward at the back bottom corner causing the panel to shove into the blower housing and crush the wheel (photos). Customer advised advised the unit was delivered this last Friday. Customer advised they would contact the business where they purchased it in an attempt to get it replaced. I am ordering the right side panel, blower housing, blower wheel, and motor and will return with all prescreened parts. I recommended that the customer contact our office to advise whether or not theyre getting the unit replaced. Unit left unplugged for safety. Office to schedule return service.; ordrng 1 279827 (Motor) and 1 8533643 (Cabinet) and 1 WP8577230 (Blower housing) and 1 WP694089 (Blower wheel)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Leander, TX 78641
Kimo
Job Details: 04/21/2022
Arrived onsite to install previously diagnosed pat. Upon arrival I installed new upper rack stop and tested unit and found unit operating as designed. Job complete.
We serviced a
AMANA RANGE
Model AER6303MFB2
Near Austin, TX 78724
Brandon
Job Details: 04/21/2022
"Arrived on site to inspect unit for tripping the breaker, found L1 connection loose at terminal block, I tightened connection, unit tested good."
We serviced a
WHIRLPOOL RANGE
Model AGR5330BAS3
Near Austin, TX 78724
Brandon
Job Details: 04/21/2022
"Arrived on site to inspect unit for not baking, found pinched wire at safety valve, I repaired wire, unit tested good."
We serviced a
JENN-AIR RANGE
Model JIS1450DS3
Near Austin, TX 78723
Brandon
Job Details: 04/21/2022
"Arrived on site to inspect unit for cooktop not powering on, found failed module as well as UI not responding, I replaced module and UI, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Austin, TX 78721
Brandon
Job Details: 04/21/2022
"Arrived on site to inspect unit for for loud high pitch noises, found failed gearcase, motor, belt, and cam, I replaced all parts and calibrated, unit tested good."