We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QD2A
Near Smithville, TX 78957
Richard
Job Details: 05/03/2021
Arrived onsite for the dishwasher not working. During testing found that the control panel was not responding to commands. Turn power off and back on to reset control and it did not resolve the issue. Will need to replace the console and control board. Ordered drain pump as well just in case. Office to schedule ; ordrng 1 5304520552 (Console) and 1 5304520582 (Control board) and 1 A00126401 (Drain pump)
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Austin, TX 78617
Jacob
Job Details: 05/03/2021
Arrived onsite for unit blowing the breaker. Spoke with customer. Customer said that the unit is working at this time. No issues. No other issues at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Pflugerville, TX 78660
Wesley
Job Details: 05/03/2021
Arrived onsite and installed new door. Unit is now operating as designed with good seal. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Hutto, TX 78634
Wesley
Job Details: 05/03/2021
Arrived onsite and found unit operating with clogged ptrap. Removed clog in p trap and advised customer on defrosting fridge cabinet. To correct leak issue. All checks good. Unit issue is now resolved.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Liberty Hill, TX 78642
David S
Job Details: 05/03/2021
"arrived on site for fridge not working or cooling properly. We gained access to the pantry harness and found the harness good. We gained access to the pantry UI and found it corroded and the door harness is damage and shorted. Once we unplugged the pantry UI, all the lights came back on except the top lights and freezer light. We found good voltage to the leds. We are ordering the pantry door, led modules, returning with the pantry UI, and returning with the harness just Incase. The office will reschedule when we have an eta on the parts.; ordrng 1 W10815674 (Pantry UI door) and 2 W10695459 (Led module)s"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ05
Near Temple, TX 76502
Tyler
Job Details: 05/03/2021
"Arrived on-site for refrigerator not dispensing ice properly. Upon arrival inspected dispenser door and found no ice build up. Inspected ice bucket and found a lot of deformed ice stuck in propeller teeth. After breaking Ice free in bucket, found crushed and cubed functions working as designed. Upon further testing, during harvest cycle, it would fill up with too much water. causing too much water to fall into ice bucket and causing ice to freeze together making ice too large to fall through dispenser. No cooling issues detected in ice bucket or in fridge. Will need to return with water inlet valve W11043013. .; ordrng 1 W11043013 (Water inlet valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW00
Near Austin, TX 78753
Luis
Job Details: 05/03/2021
"Arrived on site for loud noise while opening fresh food door and found screw. Installed screw to its correct location on cover assembly,found loud noise while opening door,adjusted hinge added grease to cams,checked door operation noise no longer present"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Austin, TX 78732
Brandon
Job Details: 05/03/2021
"Arrived on site for customer complaint of unit not washing, found failed sump assembly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Georgetown, TX 78626
Jimmy J.
Job Details: 05/03/2021
Arrived on site to install previously diagnosed parts. Installed freezer door handle. Placed shims under fridge to help level fridge doors. Lowered legs to get fridge doors even. Customer confirmed the doors were level. Job completed.
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Austin, TX 78748
Robert
Job Details: 05/03/2021
Arrived on job for complaints of not spinning in quick cycle only. Ran diagnostics and found code over load. Instructed customer on loading and cycle selection. Also found the washer not level properly. Corrected level and ran test cycle. No leaks detected at time of service
We serviced a
KITCHENAID ICE MACHINE
Model KUIX335HPS00
Near New Braunfels, TX 78130
Jonathan
Job Details: 05/03/2021
"Arrived on site for ice machine not producing ice. Inspected unit and work area. Performed diagnostics mode and found inlet valve solenoid not opening. Measured voltage to valve and found within range. Removed failed inlet valve and installed new. Continued with diagnostics mode. Found all components operating. All tested good, no water leaks detected."
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Austin, TX 78750
David
Job Details: 05/03/2021
Arrived on site to install previously diagnosed parts to resolve washer that was throwing error codes. Replaced control and Ui. Ran unit and verified all functions working as designed. Double checked and stuck key error no longer present. Call complete.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Pflugerville, TX 78660
Wesley
Job Details: 05/03/2021
Arrived onsite and swapped failed actuator under warranty from prior repair. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Hamilton, TX 76531
Jonathan
Job Details: 05/03/2021
Arrived on site for a dishwasher that won?t close properly. Inspected unit and work area. The customer advised that they had a door that was completely damaged when the installers came out. She advised that Whirlpool had sent her an outer door to replace. Confirmed customers complaint and found the left side outer door completely rippled and pointing out words causing the door to catch the cabinetry and not close properly. Replaced outer door and tested unit. Unit began working as designed. Cold complete.
We serviced a
KITCHENAID MICROWAVE
Model KBMS1454SBL1
Near Austin, TX 78734
Brandon
Job Details: 05/03/2021
"Arrived on site for customer complaint of unit making horrible loud noise and then tripping the breaker, found failed magnetron, cap, and diode. Ordering parts. ; ordrng 1 W10245183 (Magnetron) and 1 WPW10687786 (Diode) and 1 Cnote (Office to reschedule) and 1 W10850446 (Capacitor)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Leander, TX 78641
David S
Job Details: 05/03/2021
arrived on site for microwave having no power. We inspected the unit and found good voltage at the wall. We gained access to the cavity thermistor and found it open. We tested voltage to the cavity thermistor and found good voltage. We are ordering the cavity thermistor to complete the repair. ; ordrng 1 W11224856 (Cavity thermistor)
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Manor, TX 78653
Matthew
Job Details: 05/03/2021
"Arrived onsite for washer not washing correctly. Upon inspection found shifter not positioned correctly. Per whirlpool service, actuator needs to be replaced. Repositioned shifter for now but is not a permanent fix returning with actuator. Office to reschedule ; O-emld tckt"
We serviced a
AMANA MICROWAVE
Model AMV2307PFB3
Near Pflugerville, TX 78660
Kayman
Job Details: 05/03/2021
Arrived onsite for microwave tripping breaker and making noise as if the fan is failing. Upon inspection I found one of the interlocks felt soft suspecting upper because when you shut the door the top right corner will slightly stick out far enough to disengage the door switch. If you push on the corner the switch will depress and the unit will work as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Austin, TX 78756
Jacob
Job Details: 05/03/2021
Arrived onsite to replace evaporator in the refrigerator. Replaced evaporator cover. No issues at this time. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KUDs50fvss3
Near Austin, TX 78747
Leonardo
Job Details: 05/03/2021
We serviced a
GE DISHWASHER
Model GSD6260J10SS
Near Austin, TX 78736
Leonardo
Job Details: 05/03/2021
Arrived on site to test unit for noise. Ran dishwasher and unit sounds normal at this time. Customer said the unit is not making the noise at this time. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Austin, TX 78756
Jacob
Job Details: 05/03/2021
"Arrived onsite for unit having a rag stuck in between the lid lock and latch. Saw rag that was stuck between lid lock and latch. Used a small screw driver to help pry back a little more on the latch and was able to pull the rag out. Tested unit to be sure it was locking as designed. Unit tested good, no leaks at this time. Took pic of pop. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Dripping Springs, TX 78620
Robert
Job Details: 05/03/2021
Arrived on job for complaints of leaks and wire harness damaged. Found the housing will need to be replaced for leaks and harness for door issues. Bring back hose parts just in case.. ; ordrng 1 W10858468 (harns-wire)
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FH00
Near Leander, TX 78641
David S
Job Details: 05/03/2021
"Arrived on site to replace main harness and infinite switch, replaced both and now unit is operating as designed."
We serviced a
KITCHENAID OVEN
Model KOCE500ESS11
Near Leander, TX 78645
Justin
Job Details: 05/03/2021
Arrived on site for a wall oven with no power. Unit was on and functioning upon arrival. I tested the unit and it was running as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Leander, TX 78645
Justin
Job Details: 05/03/2021
Arrived on site for a refrigerator leaking out of the dispenser. Upon further inspection I found the valve and dispenser working as designed. No leak observed at the time of service. I also saw no water marks on unit indicating no leak. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW0
Near Kyle, TX 78640
Richard
Job Details: 05/03/2021
Arrived onsite for the dryer making a noise. During inspection found that the there was debris caught in the drum pad causing the noise. Removed debris and noise is gone. Complete
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Kingsland, TX 78639
Cliff
Job Details: 05/03/2021
Arrived on site to diagnose a range that is not heating at all. Found electrical issue in outlet preventing the stove from receiving full power. Homeowner will need an electrician to correct issue.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Austin, TX 78739
Luis
Job Details: 05/03/2021
"Arrived on site for led issues. Diagnosed a defective led module,replaced led module powered unit on all leds working as designed.
We serviced a
WHIRLPOOL RANGE
Model WOS51EC0HS01
Near Austin, TX 78737
Leonardo
Job Details: 05/03/2021
Arrived on site to test unit for not pre heating. Test unit and found bake relay not coming on. Reset oven test unit and unit test good job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Georgetown, TX 78633
Jonathan
Job Details: 05/03/2021
"Arrived on site for items freezing in RC deli drawers. Measured temperature in drawers at 37?. Inspected unit and work area. Performed diagnostics mode and tested all thermistor and damper control. Found all working. Found deli to to drinks with vegetable items in drawers. Recommend a warmer setting for vegetables. All tested good, no water leaks detected."
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Georgetown, TX 78626
Jimmy J.
Job Details: 05/03/2021
Arrived on site for door to over glass is very loose. Found handle screw was loose causing right side of glass to dip down and hang outside the exterior of frame. Adjusted handle screw(s) and also tightened the hinge screws at the bottom of the right side. Checked all other mounting screws to the oven door. Glass is now staying inside the frame of the oven door. Job completed.
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HW
Near Georgetown, TX 78626
Tommy
Job Details: 05/03/2021
Arrived onsite for microwave turntable wobbling. Upon arrival found unit had incorrectly ring. Replaced ring and tested unit is now operating as designed.job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Georgetown, TX 78633
Jonathan
Job Details: 05/03/2021
"Arrived on site for refrigerator FC and top RC lights not working. All else working as designed. Inspected unit and work area. Gained access to FC module and jumped circuit. Found failed FC module. Removed failed module and installed new. Tested door operation. All tested good, no water leaks detected."
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Austin, TX 78732
Brandon
Job Details: 05/03/2021
"Arrived on site for customer complaint of unit not powering on, found failed UI and failed Main Control, I replaced both parts, unit tested good.; used 1 Cnote (1 year additional warranty) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Austin, TX 78739
Luis
Job Details: 05/03/2021
"Arrived on site for door seal issues. Found both fresh food door gaskets damaged unit will need both gaskets
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Dripping Springs, TX 78620
Robert
Job Details: 05/03/2021
Arrived on job for complaints of eggs freezing in refrigerator. Found eggs placed in front of damper vent. Instructed customer on placement of food. Checked temperature in refrigerator and it?s at 38.
We serviced a
KITCHENAID COOKTOP
Model KCGS956ESS02
Near Marble Falls, TX 78654
Cliff
Job Details: 05/03/2021
Arrived on site to diagnose a cooktop with no low flames. Found valves not adjusted for lp gas. Adjusted valves and all is working properly at this time.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH75021HZ2
Near Round Rock, TX 78665
Jimmy J.
Job Details: 05/03/2021
"Arrived on site for Light Issues - Not Operating - OTR. Found bulb housing connected properly, but when bottom cover was unscrewed and moved ever so slightly up and down the light would flicker on and off. Inspected interlocks and they were mounted properly on the facia of microwave. Removed bulb housing and installed new bulb housing. Light no longer flickers when bottom cover was raised and lowered. Customer was using an LED bulb for replacement. Recommended he buy one of the normal filament bulbs to install to prevent complications with microwave. Job completed."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Austin, TX 78737
Leonardo
Job Details: 05/03/2021
Arrived on site to test unit for unit not working. Test unit and found ui not responding. Had to do a hard reset on unit test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0EB0
Near Manor, TX 78653
Richard
Job Details: 05/03/2021
"Arrived onsite for the range LR , RF burners coming apart. During inspection found that both elements were broken and had come apart. Replaced both burners and they tested good. Tested all burners and they all work good. Complete"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Pflugerville, TX 78660
Kayman
Job Details: 05/03/2021
Arrived onsite for range not heating on cooktop or inside oven. Upon inspection I found L2 side of the power cord had burnt up and travelled to the harness and terminal block causing it to burn in half. I replaced the main harness and term block for the unit and tested heating components as I went on with the repair. All checked good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Liberty Hill, TX 78642
Tommy
Job Details: 05/03/2021
Arrived onsite for dishwasher not drying. Upon arrival found unit had no error codes and was operating as designed. Found it was being run without rinse aid. Spoke with customer on importance of rinse aid. Job Completed.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, TX 78759
Scott
Job Details: 05/03/2021
Arrived on site for washer not draining . Found connection on drain pump motor pulled out . Reconnected molex back into motor . Unit is now draining . Ran calibration and diagnostics wash all checked normal. No water leaks detected at time of service. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDB06
Near Leander, TX 78641
David S
Job Details: 05/03/2021
"Arrived on site to inspect refrigerators door gasket and found it completely loose and out of place towards the top, found the part that was received was correct part.; ordrng 1 W11240749 (RC gasket)"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508ESS0
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 05/03/2021
Arrived on site to diagnose an ice machine that is leaking. Found flood protection on external drain pump failed. Replaced pump and tested unit. Found all is functioning properly at this time and no leaks were found after service was performed.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Canyon Lake, TX 78133
Andrew
Job Details: 05/03/2021
"Arrived on site to test unit for burners were not working properly and broil flames acting wired. Adjusted cooktop flames to customer preference. Found broil orifice was clogged. Cleaned orifice, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
JENN-AIR OVEN
Model JMW2430DP02
Near Granite Shoals, TX 78654
Cliff
Job Details: 05/03/2021
Arrived on site to diagnose an oven that will not turn on lights. Removed failed bulbs from sockets.
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW2
Near New Braunfels, TX 78130
Andrew
Job Details: 05/03/2021
"Arrived on site to replace drive pulley and belt from previous diagnosis. Replaced parts, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Leander, TX 78641
David S
Job Details: 05/03/2021
"Arrived on site for dishwasher not washing dishes. We inspected the unit and work area. We put the unit into diagnostics and found fault code f3e2 motor fault, we put the unit through a diagnostics cycle and found it filling but not washing. We could hear the washer motor humming but no spray action. We replaced the motor assembly. We also found the unit missing the retaining clips and the friction pads for the door hinges. We are ordering those to complete the repair. We ran the unit through another test cycle after reassembling the unit. It is now working as designed. No water leaks detected.; ordrng 2 WPW10503548 (Retainer)s and 2 WP8268961 (Friction pad)s"
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS00
Near Leander, TX 78641
David S
Job Details: 05/03/2021
"Arrived onsite to diagnose burner not lighting, found that the burner cap was not properly seated, unit is now operating as designed. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Pflugerville, TX 78660
Kayman
Job Details: 05/03/2021
Arrived onsite for dishwasher with water left in the tub after cycle is finished. Upon inspection I found water droplets collected on the inner panel of the door and sides. The customer is on a water softener and using pods so as I ran a diagnostics cycle I explained the importance of using liquid detergent and rinse aid for a better quality dry at the end of cycles. The unit passed all tests in diagnostics and is working as designed at this time and no leaks were detected during time of service. Job complete.
We serviced a
JENN-AIR VENTHOOD
Model JXT5830ADB
Near Manchaca, TX 78652
Leonardo
Job Details: 05/03/2021
Arrived on site to replace relay board. Opens box and its the UI. Correct part number based on parts breakdown. Will need to research part ordering same part ; ordrng 1 49001296 (Control board)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2867PF4
Near Austin, TX 78734
Brandon
Job Details: 05/03/2021
"Arrived on site for customer complaint of unit not making ice and not dispensing water, found failed filter/filter housing. Since the unit is hooked up to a water treatment system, customer was okay with bypassing the filter. I added 5/16 inch water to valve, unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC604FSS01
Near Belton, TX 76513
Tyler
Job Details: 05/03/2021
"Arrived on site for refrigerator needing previously diagnosed sealed system (new 3way valve needing installation) repair. After evacuating and recovering 4 and a half oz of refrigerant I was able to uninstall, then reinstall a new 3 way valve and non dyed dryer. After running vacuum I found unit held negative pressure with no leaks. Charged system with 4 and a half oz as designed by manufacturer. Found after 15 minutes of run time once power was restored that unit held 150 high side and 0 low side for psi readings. Informed customer to keep close eye on the unit for next 24-48 hrs to see how unit cools before returning items back into either compartment. Call complete"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW1
Near Killeen, TX 76543
Al
Job Details: 05/03/2021
"Arrived on site and inspected the dryer not heating.Confirmed the complaint and found the element, cutoff and thermistor were all defective.Removed and replaced and unit tested as designed.Job complete"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS1
Near Marble Falls, TX 78654
Cliff
Job Details: 05/03/2021
Arrived on site to diagnose an ice machine that is over producing. Found bin thermistor out of range and replaced it. All is working properly at this time and no leaks were found at time of service.
We serviced a
GE MICROWAVE
Model PEB7226SF1SS
Near Austin, TX 78738
Brandon
Job Details: 05/03/2021
"Arrived on site for customer complaint complaint of microwave not working, found ; ordrng 2 WB24X21029 (Switch)s and 1 WB24X824 (Switch) and 1 WB26X21022 (Turn table motor) and 1 Cnote (Office to reschedule)"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ0
Near Bastrop, TX 78602
Richard
Job Details: 05/03/2021
Arrived onsite for the oven tripping the breaker when you open the oven door. During testing found that the when I remove the oven bulb from the socket oven works good and does not tripped the breaker. Will need to replace the bulb socket and bulb. Ordering parts and office to schedule ; ordrng 1 W11281687 (Socket light) and 1 8009 (Bulb)
We serviced a
WHIRLPOOL OVEN
Model WFG525S0HV0
Near Pflugerville, TX 78660
Kayman
Job Details: 05/03/2021
Arrived onsite for range that wont stay heated to correct temp. Upon inspection I found the outlet and control out putting correct voltage to the dsi i tested then unit and found after it reached 400 or so it would not cycle on after the 2nd cycle. I accessed the bake ignitor and found the ignitor stem inside the casing was pointing away from the burner I was able to position the stem back forwards the burner and tested . The unit is working as designed at this time and no gas leaks were detected during time of service. Job complete .
We serviced a
WHIRLPOOL DRYER
Model WGD6120HC0
Near Leander, TX 78641
David S
Job Details: 05/03/2021
"arrived on site for error code f3e2, we gained access to the moisture sensor strip harness and checked resistance. The resistance checks good. We checked the thermal fuse and the thermistor. Both check good. We checked continuity from the control and found it good. I am ordering the ACU and the moisture sensor harness to complete the repair, office to schedule return visit.; ordrng 1 WPW10298258 (Sensor harness) and 1 W11525998 (Control)"
We serviced a
WHIRLPOOL OVEN
Model WOS72E0HS01
Near New Braunfels, TX 78132
Noah D
Job Details: 05/03/2021
"Arrived on site to inspect unit for a bad console, upon inspection found the unit was blank, shut off breaker and UI returned, found issues with screen. Replaced console and tested. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Austin, TX 78738
Robert
Job Details: 05/03/2021
Arrived on job for complaints of not washing. Found wash motor not working. After replacement test operation. No leaks detected at time of service
We serviced a
GE RANGE
Model CGS990SET7SS
Near San Marcos, TX 78666
Andrew
Job Details: 05/03/2021
"Arrived on site to replace glow igniter. Replaced igniter, tested unit, unit works good. Job complete."
We serviced a
FRIGIDAIRE WASHER
Model LTF6000ES0
Near Austin, TX 78746
Matthew
Job Details: 05/03/2021
Arrived onsite for dispenser not properly dispensing fabric softener. Upon inspection found dispenser and housing clogged with mineral deposits. Would recommend dispenser replacement however the console housing that the dispenser is on was broken
We serviced a
FRIGIDAIRE DRYER
Model LEQ6000ES0
Near Austin, TX 78746
Matthew
Job Details: 05/03/2021
Arrived onsite for general maintenance. Found that dryer sheets had clogged lent trap and caused buildup. Cleared lent buildup. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED5100HC0
Near New Braunfels, TX 78132
Noah D
Job Details: 05/03/2021
"Arrived on site to inspect unit for not drying clothes correctly, upon inspection found the unit was clogged with lint and not allowing air through. Heat worked correctly. Customer must have vents cleaned. Complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78728
David
Job Details: 05/03/2021
"Arrived on site to follow up on washer that customer said wasnt fully spinning out. On arrival customer had showed me 1 blanket in there that had wadded up. Found off balance code. Advised customer on proper loading and advised to fill unit with more items, or unit will not balance and throw error. Checked and found all components are working as designed. Called and reported findings to tech line, SR7730665014. No repair needed as unit is working as designed, use and care reinforced. Call complete."
We serviced a
AMANA MICROWAVE
Model AMV2307PFS4
Near Hutto, TX 78634
Wesley
Job Details: 05/03/2021
Arrived onsite and found failed blower. Ordering blower to repair. Office to reschedule. ; ordrng 1 W11441128 (Blower)
We serviced a
KITCHENAID OVEN
Model KSEB900ESS2
Near The Hills, TX 78738
Brandon
Job Details: 05/03/2021
"Arrived on site for customer complaint of unit giving error code, found blower motor failed, ordering blower motor. ordrng 1 W11107275 (Blower) and 1 Cnote (Office to reschedule)"
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Austin, TX 78734
Brandon
Job Details: 05/03/2021
"Arrived on site for customer complaint complaint of unit not ringing out clothes dry, found unit was in spin cycle when I arrived and finished the cycle just fine. I ran diagnostic test, found error codes f0e5 out of balance, I tested every function of machine as well as suspension, unit tested good. Found unit was not perfectly level, I leveled unit and ran calibration cycle l unit tested good."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS4
Near Del Valle, TX 78617
Jacob
Job Details: 05/03/2021
Arrived onsite for unit making a noise. Tested unit. Heard small noise. Upon further inspection found flap in between the cabinet and microwave was rubbing. Re aligned flap. Tested unit. No issues at this time. Job complete
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/03/2021
"Arrived on site for customer complaint of softener not dispensing, found dispenser needed cleaning, after cleaning, unit tested good,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Lakeway, TX 78734
Luis
Job Details: 05/03/2021
"Arrived on sote for water leaking. Diagnosed a frozen drain,installed updated drain tube kit,defrosted drain,checked water flow through drain good.
We serviced a
WHIRLPOOL ICE MACHINE
Model GI15PDXZS1
Near Jarrell, TX 76537
Lou
Job Details: 05/03/2021
"Arrived on site to inspect ice machine not making ice. Upon further inspection, I placed the unit in diagnostics and tested. When I tested the compressor & condenser fan, they both came on and the compressor showed 2.99amps and I could hear a hissing noise inside the unit. When I tested the heat valve, I could hear the hissing noise much louder and could smell refrigerant. I found that the evaporator had a small leak in the line.I disassembled he unit and removed and replaced the compressor, drier, access valve, & evaporator and vacuumed the system. System held the vacuum. I installed 5.75oz of R134a refrigerant and monitored pressures. Pressures held and were good. Reassembled the unit and continued to monitor pressures. Tested unit in diagnostics and the unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ0
Near Canyon Lake, TX 78133
Andrew
Job Details: 05/03/2021
"Arrived on site to test unit for dryer not stopping. Found bad timer, replaced timer, unit works good.Job complete."
We serviced a
MAYTAG OVEN
Model CWE9000BCE
Near Canyon Lake, TX 78133
Andrew
Job Details: 05/03/2021
"Arrived on site to install UI for customer who purchased part on her own. Installed UI, tested unit, unit works good. Job complete."
We serviced a
MAYTAG MICROWAVE
Model MMV5208WS1
Near Temple, TX 76501
Tyler
Job Details: 05/03/2021
Arrived on site from microwave not eating or turning on. Upon arrival I found that the unit was receiving 120 V from the outlet but the display was not on it then set the clock and found you I functionality present oh then ran a two minute he test with water and found the unit was heating as design with no functionality issues informed customer that this time microwave is ready for use call complete
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH01
Near Austin, TX 78717
David
Job Details: 05/03/2021
"Arrived on site to diagnose refrigerator freezing items in RC consistently. On arrival found RC temp good, but FC around 32. Found RC thermistor had been replaced by another company, and didnt match parts breakdown. Replaced with correct thermistor. On examination of the freezer, I found a tiny bit of ice on the evap cover. Removed cover and found ice ball on suction line, and minimal frost pattern on evap. Ordering parts for sealed system repair. Office to schedule sealed system. DZO.; ordrng 1 W10507884 (Compressor Kit) and 1 W10836706 (Evaporator) and 1 WPW10143759 (Dryer) and 1 W10913906 (Access valve)"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Lago Vista, TX 78645
Justin
Job Details: 05/03/2021
"Arrived on site for a range not reaching proper temps. Customer had home inspected and they found it was off. I preheated the oven and then found the average temperature after several temperature swings to be at 352?F. I found the average to be correct when set to 350?F, The unit is working as designed. Call complete."
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Temple, TX 76502
Tyler
Job Details: 05/03/2021
Arrived on site for dryer making loud noise upon further inspection I found no error codes in diagnostics but upon disassembly of unit I found idler pulley bearing was bad. After replacing idler pulley I reassembled and tested unit and found noise no longer present.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS01
Near Austin, TX 78750
David
Job Details: 05/01/2021
"Arrived on site to diagnose refrigerator not making ice, also has flickering lights.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY6
Near Georgetown, TX 78626
Jonathan
Job Details: 05/01/2021
"Arrived on site for refrigerator not dispensing water. Inspected unit and work area. Found correct water filter being used. Removed water filter and bypassed filter head and found failed filter head/ reservoir. Removed failed filter head and installed new. Assembled unit and tested operation and monitored for possible water leaks. All tested good, no water leaks detected."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF560SAFB2
Near Kyle, TX 78640
Andrew
Job Details: 05/01/2021
"Arrived on site to test unit for not filling found inlet valve connection was not connected. Secured connection, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near San Marcos, TX 78666
Andrew
Job Details: 05/01/2021
"Arrived on site to test unit for not starting. Found water level switch in control was constantly engaging drain pump. Replaced control to test further. Found drain pump was seized. drain pump(W10876600) and control(W11116592) will be needed.
We serviced a
WHIRLPOOL WASHER
Model WTW8600YW0
Near Austin, TX 78730
David
Job Details: 05/01/2021
"Arrived on site to diagnose washer throwing F51 error for RPS. Removed rotor and found driveshaft but had come off and wedged itself in the rotor. Found rotor and stater damaged and driveshaft nut deformed and sanded down.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78759
David
Job Details: 05/01/2021
"Arrived on site to follow up on washer that is not thoroughly cleaning. Replaced cam, belt, shifter and capacitor. Ran unit afterwards and verified unit is properly agitating and working as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Pflugerville, TX 78660
Kayman
Job Details: 05/01/2021
Arrived onsite for washer that is stuck shut and latch wont engage. Upon inspection I found multiple stored error codes for ACU issues. I replaced the ACU and tested the unit in diagnostics. The unit is working as designed at this time and no leaks were detected during time of service. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78731
David
Job Details: 05/01/2021
"Arrived on site to diagnose dishwasher that is throwing an error. Ran unit and found errors F8E1, F8E2 for water inlet. Found unit slowly filling. Replaced inlet valve to resolve. Retested unit and found all is now working as designed. No water leaks found. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Pflugerville, TX 78660
Kayman
Job Details: 05/01/2021
Arrived onsite to install previously diagnosed parts. I installed the sump and motor . I installed the lower spray arm and tested the unit. The unit is working as designed at this time and no leaks were detected during time of service. Job complete.
We serviced a
GE REFRIGERATOR
Model CYE22TSHFSS
Near Pflugerville, TX 78660
Kayman
Job Details: 05/01/2021
Arrived onsite for refrigerator not keeping cool in the FF section. Upon inspection I found the FF evaporator cover had some ice on the outside and coming out of the pantry vent. I was able to remove the tower and access the evaporator. I found the styrofoam cover stuck to the evaporator. I steamed off the styrofoam. There was no significant amount of ice underneath its enough to get it to stick together. I found a stored error code of 106 for FF fan. I was not able to freely spin the fan by hand as if the motor shaft was failing or the blades were getting caught on the sides. I could not locate specs on the fan so I replaced it and tested. The new fan turned on as designed. I did not see any other indications of a defrost issue besides the fan failing to circulate air through the FF section. I advised the customer to monitor the unit to make sure it reaches desired temps. Job complete .
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Liberty Hill, TX 78642
Jonathan
Job Details: 05/01/2021
"Arrived on site to install previous diagnosed part. Gain access to fresh food evaporator and ran test 4 to Check for possible leakage on step 5 and found none. Installed new fan Scroll and assembled unit. All operations tested good, no water leaks detected during service.
We serviced a
WHIRLPOOL WASHER
Model WTW4850XQ0
Near San Marcos, TX 78666
Andrew
Job Details: 05/01/2021
"Arrived on site to replace gearcase, splutch assembly, drive belt and control. Replaced parts, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
GE OVEN
Model PT9050SF8SS
Near Georgetown, TX 78633
Jonathan
Job Details: 05/01/2021
"Arrived on site for oven latch that continues to click. Inspected unit and work area. Tested oven operation and found latch failed due to thermal expansion. Was able to put in open position and latch would not longer clicking. Tested self clean and found latch able to but not open with forcing it. Will need to replace latch for self clean operation to work. All other operations tested good."
We serviced a
UNKNOWN DRYER
Model NED5800HW0
Near Round Rock, TX 78665
Kayman
Job Details: 05/01/2021
Arrived onsite to install previously diagnosed parts. I installed the blower wheel and tested the unit. The unit is working as designed at this time. Job complete.
We serviced a
WHIRLPOOL DRYER
Model LEB6300LW0
Near Kyle, TX 78640
Andrew
Job Details: 05/01/2021
"Arrived on site to test unit for not spinning. Found broken belt. All other aspects working as designed. Recommend drive belt and idler pulley. Office to reschedule.; ordrng 1 341241 (belt,drive) and 1 WP691366 (pulley-idr)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Georgetown, TX 78628
Jonathan
Job Details: 05/01/2021
"Arrived on site for refrigerator LED lights out in top of RC and FC. Inspected unit and work area. Jumped FC light and found lights still out. Tested RC lights and found rear LED module failed on ice maker housing. Installed new module (TS) and tested operation. All tested good, no water leaks detected during service.
We serviced a
GE DISHWASHER
Model DDT595SSJ0SS
Near Georgetown, TX 78633
Jonathan
Job Details: 05/01/2021
"Arrived on site for dishwasher not powering on. I s unit and work area. Tested voltage to unit and found 120 volts. Attempted diagnostics mode and found no response from UI. Gained access to control and found indicator light solid. Unplugged unit and disconnected sump assembly and powered on, found display lights on. Powered unit off and connected sump assembly. Performed diagnostics mode and tested operation. Found all responsive. Tested thermistor and heater resistance and found in range. Tested all operations again. All tested good, no water leaks detected."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Round Rock, TX 78665
Kayman
Job Details: 05/01/2021
Arrived onsite for wall oven with touch screen issues. Upon inspection I confirmed the complaint and the unit not syncing with touch. I replaced the console and main control. I reassembled and tested the unit. The unit is working as designed at this time and the customer was able to get it connected to WiFi while I was onsite. Job complete.
We serviced a
AMANA RANGE
Model ACR4303MFB4
Near Niederwald, TX 78640
Andrew
Job Details: 05/01/2021
"Arrived on site to replace damaged panel. Replaced panel, tested unit, unit works good. Job complete."