We serviced a
WHIRLPOOL MICROWAVE
Model WMT55511KS02
Near San Marcos, TX 78666
Andrew
Job Details:
11/12/2024
"Arrived on site to test unit for loud rattling sound. Found magnetron was causing excessive noise. Replaced mag(W11652048, cap(W11213318) and diode(W11256462). Unit now working as designed. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Copperas Cove, TX 76522
Robert
Job Details:
11/12/2024
WDT730HAMZ0 Arrived on site for a dishwasher not starting. On arrival found start button was sticking replaced part#w11637583 tested product works as it's designed no water leaks visible from watersupply.
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Killeen, TX 76542
Robert
Job Details:
11/12/2024
"WFES3030RS0 Arrived on site for a range tripping breaker. On arrival verified issues replaced part#s w11182108 ,and w10856603 main control didn't arrive on time. Checked polarity L1 to L2 (246.1) L1 to N (123.0) L2 to N (122.9) G to N (000.0) Low Amp draw was 10.71 and high Amp draw was 14.95 . Removed ground wire and preheated to 500 degrees temperature reached without tripping breaker. Rewired ground back on and preheated to 500 degrees temperature reached without tripping breaker. Product works as it's designed notified client if it happens again to notified home builder to replace gfci breaker. Calling safety line to notified them as well File # 7740308508"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT531HAPM0
Near Round Rock, TX 78665
Andrew R
Job Details:
11/12/2024
Arrived onsite for dishwasher not draining water. Upon arrival I found the unit wanting to drain but no water pulling through the hose. I checked the connection to the disposal and found the knockout cap still installed. I knocked the knock out cap and unit is now draining as designed. No water leaks present. Call complete. No parts installed.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Andice, TX 78628
Andrew R
Job Details:
11/12/2024
Arrived onsite for oven screen causing issues. I confirmed the issues are present on the oven. I called wifi team and set up wifi. When going through an update the screen went static and the oven was not responding. Called wifi team and they found a memory issue present with the panel. They told me to replace the panel. I replaced the panel and got customer hooked up on wifi successfully. Unit now operates as designed. Call complete. Installed W11600370 CONTROL PANEL.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Austin, TX 78750
Andrew R
Job Details:
11/12/2024
Arrived Ed onsite for washer not advancing cycle. Upon arrival I noticed the washerwould not drain. I inspected the pump harness from the control and found it open. I then tested the pump and found the pump to be good at 22 ohms. I replaced the harness and now the unit is functioning and completing cycles as designed. No water leaks present at time of service. Callcomplete. Installed W11643701 lower wire harness.
We serviced a
MAYTAG WASHER
Model MVWB765FC4
Near Temple, TX 76502
Sterling
Job Details:
11/12/2024
On arrival verified complaint of broken lid. Visual inspection shows lid is broken at hinge. Replaced lid and verified function. Unit is now working correctly. Job complete installed w11256781
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Hewitt, TX 76643
Sterling
Job Details:
11/12/2024
On arrival verified complaint of noise. On inspection found roller wheel was broke in two pieces. Replaced repair kit and ran cycle unit is now heating and rolling correctly. No noise. Job complete installed 4392065
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Seguin, TX 78155
Andrey
Job Details:
11/12/2024
"Arrived on site to replace previously diagnosed basket and tub ring, replaced and calibrated unit, unit is now running as designed, no leaks detected job complete installed W11550886, W11172199"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Maxwell, TX 78656
Andrey
Job Details:
11/12/2024
"Arrived on site to replace previously diagnosed capacitor and actuator, replaced and tested, unit is now running as designed, no leaks detected job complete installed W11428524, W10913953"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ18
Near Rogers, TX 76569
Sterling
Job Details:
11/12/2024
On arrival verified complaint of needing ice bin. Replaced ice bin per previous diag. Verified functionality of the unit. Job complete installed wpw10558423
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Lorena, TX 76655
Sterling
Job Details:
11/12/2024
On arrival verified complaint of strike broken. Replaced strike and ran component activation. All test correctly. Visual inspections shows no signs of failures. Unit is now working as designed job complete installed w11457841
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHB01
Near New Berlin, TX 78155
Andrey
Job Details:
11/12/2024
"Arrived on site to test unit for not dispensing water, tested unit found customer has replaced the filter but water is still not flowing, inspected filter housing and found it not letting water through, replaced housing and tested, unit is now running as designed, no leaks detected job complete installed W11172791"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Temple, TX 76502
Sterling
Job Details:
11/12/2024
"On arrival verified complaint of not starting, verified voltage and polarity. Customer states she has difficulty with the start button starting the cycles. Ran diag and found no error codes. Ran components and all checked out. Advised customer how to properly start a cycle to make ease of use better and proper use and care. Job complete no parts installed."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Kyle, TX 78640
Tim M
Job Details:
11/12/2024
"Arrived on site to test unit for not spinning. Upon arrival customer stated unit will not spin out clothes. She has to manually enter a drain and spin cycle, and that only works about 30% of the time. When it does work, basket does spin.Entered diagnostics, found F9E1 long drain and F0E2 over suds error codes stored. Cleared error codes and ran a diagnostic cycle, when drain pump engaged water was barely trickling out of the drain hose indicating an issue with the draining system. Gained access to the drain pump, removed filter and found filter packed with hair and debris and also wrapped around the impeller. Replaced drain pump (W11578225) and assembled unit. Ran a diagnostic cycle, drain pump is now engaging properly and draining the water in an ideal amount of time. All other components are properly engaging and unit is now running as designed. Advised customer to run a load and monitor. Also advised to run cleaning cycles every 30 loads. No leaks detected, job complete."
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Austin, TX 78739
Tim M
Job Details:
11/12/2024
"Arrived on site to inspect unit for broken lid. Upon arrival inspected unit and found lid broken on the left side causing latching issues. Replaced lid (W11259006) and tested unit, unit is now latching properly and completed diagnostic cycle with no issues. Unit is now running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS01
Near Buda, TX 78610
Tim M
Job Details:
11/12/2024
"Arrived on site to inspect unit for damaged door handle. Upon inspection found front on the handle has a scratch mark. Per claims thread, door handle is covered. Replaced door handle (W11648756). Unit has no other cosmetic damage. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Leander, TX 78641
Daniel A
Job Details:
11/12/2024
Arrived on site to inspect dishwasher not cleaning properly. Upon further inspection I placed the unit into diagnostics and observed error F7E1 (no heat). I check the incoming water temperature and found it to be 75 degrees. The dishwasher requires 120 degrees incoming water temperature. The unit was not receiving hot enough water and the heater locked out. I advised the custumer of my findings and that they need to run the hot water at the kitchen faucet for a min or two before starting the dishwasher so that the incoming water will be the properly temp. I ran all components and all components are operating as designed. No water leaks observed during service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS0
Near Andice, TX 78628
Daniel A
Job Details:
11/12/2024
Arrived on site to inspect dishwasher tripping breaker toward end of cycle. Upon further inspection I placed the unit into diagnostics and observed no error codes. I inspected all the wiring and verified that the wiring is good and the connections are good. I found that the heater is showing signs of corrosion and pitting. The heater is most likely shorting and causing the unit to trip the breaker. I replaced the heating element and tested the dishwasher. The unit is no tripping while component testing or running the heater. Unit I operating as designed. No water leaks observed during service. W10518394
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC0
Near Austin, TX 78737
Tim M
Job Details:
11/12/2024
"Arrived on site to replace previously diagnosed parts. Replaced gear case (W11393685), slider (W10734521), clutch (W10754448), stator (W10754158), rotor (W10754161) and wash plate (W10752283). Ran a diagnostic cycle, all components are properly engaging and noise has been eliminated. Ran a calibration cycle. Unit is now running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Georgetown, TX 78628
Daniel A
Job Details:
11/12/2024
Arrived on site to inspect dishwasher not filling with water. Upon further inspection I checked the float switch and water supply and verified that both are good. I placed the unit into diagnostics and observed no error codes. I ran component testing and all components are operating as designed. I ran a test in consumer mode and the unit is operating a designed. No parts are needed. No water leaks observed during service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Leander, TX 78641
Daniel A
Job Details:
11/12/2024
Arrived on site to install previously diagnosed and ordered part per previous technician. I replaced the UI control and tested the unit. The unit now operating as designed. No water leaks observed during service. W11402115
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Waco, TX 76705
Tyler
Job Details:
11/12/2024
Arrived on site for dryer needing motor and wheel. On arrival reconfirmed issue and installed wp697772 and 211549461. Tested unit and found noise removed and dryer working as designed. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Cedar Park, TX 78613
Daniel A
Job Details:
11/12/2024
"Arrived on site to inspect leaking dishwasher. Upon further inspection, the customer advised that a representative from Costco came out and found there was a leak from the dishwasher and he turned off the water supply and left the unit unplugged. There is a heavy amount of water damage and mold from the leak. (Photos) I removed and examined the dishwasher and checked for cracks in the tub, hoses, and water connections. I found that the hose from the valve is not fastened by the clamp properly and there is evidence of rust (photo). I ran the dishwasher to replicate the leak. I could not replicate the leak however this hose appears to have been the source of the leak. I left the unit as it was found and reporting the findings. I also found that 1 roller assembly from the bottom rack had fallen off and damaged from the heating element. No parts used and no water leaks observed while I was there. I documented my findings with techline SR 7740307558"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Waco, TX 76708
Tyler
Job Details:
11/12/2024
Arrived on site for washer not fully spinning cloths out on quick wash cycle. On arrival ran quick wash and confirmed failure. Found no faults stored then replaced w11549931 control. Tested unit and found no leaks and washer spinning out cloths as designed. Call complete
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC1
Near Waco, TX 76705
Tyler
Job Details:
11/12/2024
Arrived on site for washer not draining and lid locked. On arrival found tub full of water. Was able to trace issue to a clogged pump. Once all water and clog were removed I retested 7nit and found no leaks and washer working as designed. No parts installed Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Waco, TX 76708
Tyler
Job Details:
11/12/2024
"Arrived on site for refrigerator needing w11678305 Precooler, w11506635 access valve, wpw10143759 uv drier, w11546692 evap coil, and w11580057 compressor. On arrival installed parts pulled vac and recharged system with 68grams r600. Found unit pressures stabilize and informed customer to give unit 24 hrs to stabilize temps. Call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ01
Near Woodway, TX 76712
Tyler
Job Details:
11/12/2024
Arrived on site for refrigerator not dispensing water/making ice properly. On arrival confirmed failure and found valve slowly leaking water into ice maker and dispenser was extremely slow. Found housing w11162042 and valve wpw10179146 bad and replaced both. Found refrigerator working as designed with no leaks. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Burnet, TX 78611
David Z
Job Details:
11/12/2024
"Arrived on site to install new sump and motor assembly. Replaced sump and tested unit. Found proper functions with no water leaks. Customer had a lot of buildup / hard water deposits and noticable trash in the unit, so I strongly recommended light soil only and to run affresh tablets through to start getting rid of the buildups. Parts used - W11613479."
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Kingsland, TX 78639
David Z
Job Details:
11/12/2024
"Arrived on site to install new Gearcase in washer. Removed and replaced gearcase only, was able to transfer all other hardware. Tested unit and found it will properly progress to fill and rotate. Unit working as designed with no water leaks. Parts used - W11449841"
We serviced a
WHIRLPOOL OVEN
Model WFE525S0JS4
Near Burnet, TX 78611
David Z
Job Details:
11/12/2024
"Arrived on site to follow up on range tripping breaker. Replaced both elements and control. Set unit to bake 500 degrees for 2 hour burnoff. Customer fully advised on GFCI nuisance tripping issues and if it continues to happen post repair, to have the breaker changed out for an updated version / different brand that will work better with appliances. Repair completed. Parts used - W11594188, W11182108, W10756603."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ
Near Waco, TX 76708
Tyler
Job Details:
11/12/2024
Arrived on site for dishwasher not cleaning dishes. On arrival confirmed failure and found f4e3 in diagnostics. Found motor had failed and replaced it with w11613479. Tested unit and found no leaks and dishwasher working as designed. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADB2
Near Burnet, TX 78611
Wesley
Job Details:
11/12/2024
Arrived onsite and found unit operating with failed heater. Obvious visible short. Replaced heater. Unit is now operating as designed. W10518394
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ3
Near Burnet, TX 78611
David Z
Job Details:
11/12/2024
"Arrived on site to follow up on range tripping breaker. Replaced both elements and control and set unit to 500 degree bake for 2 hours. Advised customer on GFCI nuisance tripping and that this repair removes any failures from the unit, and ant further trips will need a different brand / model breaker that is less sensitive. Call completed. Parts used - W11548749, W10856603, WP9755770."
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Georgetown, TX 78626
Gerry C
Job Details:
11/12/2024
"WEE510S0FS2 Arrived to inspect no back burner heat. Inspection revealed the P21 connector had not been connected and after correcting, the back burners started operation. I tested all other functions of the machine and found them present. The front left mounting screw required reseating and the machine operated as designed."
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Taylor, TX 76574
Gerry C
Job Details:
11/12/2024
"WED5010LW1 Arrived to perform inspection. I accessed all devices that were subjected to the incorrect wiring and subsequent over-voltage and found no visible or electrically testable signs of damage. I reassembled the machine and checked the incoming voltage and it was as expected. The machine heated and cycled as designed. The safety group had already been contacted on the prior visit, no further service required."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Burnet, TX 78611
Wesley
Job Details:
11/12/2024
Arrived onsite and found unit operating with failed actuator. Found interim actuator still in use on this unit. Replaced actuator and restored normal function. W10913953
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Andice, TX 78628
Wesley
Job Details:
11/12/2024
Arrived onsite and put a new evap fan harness assembly installed after finding one of the heater supply fuses shorted. Heater ohms correctly and all else checks good. Advised customer on repair.
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Burnet, TX 78611
Wesley
Job Details:
11/12/2024
Arrived onsite and found customer concerns with slippjng belt. Found belt stretched. Replaced belt. Unit has no error codes and basic checks of systems show proper working order. All checks good. W11213879
We serviced a
MAYTAG DRYER
Model MEDB855DC4
Near Burnet, TX 78611
Wesley
Job Details:
11/12/2024
Arrived onsite and found unit operating with noisy blower operation due to improper duct installation. Installed duct properly and secured unit to reduce and repair unit vibration issue. Unit is now operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM06
Near Georgetown, TX 78628
Gerry C
Job Details:
11/12/2024
WRT549SZDM06 Arrived to deliver part. I contacted the customer and arranged a part drop off. No access to machine on this service.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near New Braunfels, TX 78132
Andrew
Job Details:
11/12/2024
"Arrived on site to test unit for not spinning. Found error f6e3. Cleared code and unit completed diagnostics with no issues. Recommending console, latch and slider replacement. Scheduled for Friday 11/15. No parts replaced at this time. ; ordrng 1 W11478526 (UI)"
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC4
Near Austin, TX 78705
James K
Job Details:
11/12/2024
"WFW8620HC4 Arrived on site to assist JZ with 2 man. Upon arrival, customer stated unit has been working fine after builder made adjustments. Builder requested to cancel"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near New Braunfels, TX 78130
Andrew
Job Details:
11/12/2024
Arrived on site to test unit for standing water. Found high drain loop installed. Completed diagnostics with no issues. No stored error codes. Removed drain pump and found no blockages or signs of failure. Replaced control(W11087226) as a precautionary. No leaks detected. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near New Braunfels, TX 78130
Andrew
Job Details:
11/12/2024
Arrived on site to test unit for noise and not washing. Found wires to fill valve were broken at molex connection causing unit to wash with no water which is making the noise. Recommend harness and drain hose. Office to reschedule. ; ordrng 1 W11690649 (Harness) and 1 WPW10545278 (Drain hose)
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Canyon Lake, TX 78132
Andrew
Job Details:
11/12/2024
Customer stated she would not be available till after 5pm. Rescheduled with customer for 11/19. Customer needing last call of the day. ; schdld next appmnt for 11/19 TUE PM
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Georgetown, TX 78628
Andrew R
Job Details:
11/12/2024
Arrived onsite for dishwasher leaking. I confirmed the dishwasher was leaking in the back. I pulled the unit out and found the leak to be coming from the heater connections. I looked inside the unit and found one gasket to be improperly installed and the other gasket to the heater to be missing. The heater will need to be replaced. Office is to RS. ORDERING W11537778 Heater Assembly.; ordrng 1 W11537778 (Heater assembly)
We serviced a
WHIRLPOOL VENTHOOD
Model UXT4130ADS2
Near Georgetown, TX 78626
Andrew R
Job Details:
11/12/2024
Arrived onsite for venthood fan not operating. Upon arrival I confirmed venthood fan would not function when on high or low. Voltage checked good 124volts. Wiring checked good. The motor is faulty and needs replacing. I replaced the motor and tested the fan. The fan now operates as designed on low and high. Call complete. Installed W11105126 MOTOR D W.
We serviced a
MAYTAG WASHER
Model MVW6230HC
Near Killeen, TX 76549
Jonathan M
Job Details:
11/11/2024
"Arrived on site for a washing machine. That is not spitting out clothes. Inspected unit and work area. The customer advised of the unit will go through the wash cycle, but will not complete the cycle after that. He advised that he hast to run a drain and spin on the unit in order to get the unit to finish out. I did confirm the customers complaint and found the shifter broken causing the unit not to agitate completely. I replaced the shifter, and during the shift a replacement, I found the cam extremely Warren. I replaced the cam as well and ran the unit through diagnostics. I found the unit working and operating as designed. Call complete. W10913953 & W10721967."
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Troy, TX 76579
Jonathan M
Job Details:
11/11/2024
"Arrived on site for a dryer that is working, but is not drying clothes. Inspected unit and work done. The customer advised that the unit will tumble and heat but they are having to run several cycles in order to dry clothes. I did confirm the customer complaint and found the unit jumbling and heating but it was coming out really rapidly after I open the door indicating an airflow issue. I checked behind the unit and did not find the vent hose collapsed or restricted. I gained access outside where it vented out and found a huge clog at the exterior vent due to some mesh the customer he was using to keep critters out. See photos. I removed the lint buildup and tested the unit. I found the unit tumbling and heating as designed. Call completed. No parts were installed."
We serviced a
WHIRLPOOL WASHER
Model MHW8200FC0
Near Rogers, TX 76569
Jonathan M
Job Details:
11/11/2024
"Arrived on site for a washing machine that is intermittently flashing an F9 E1 (long drain) error code. Inspected unit and work area. The customer advised that the unit seems to pop that error message up once every 3 to 4 weeks but if they unplug the unit and plug it back in after a couple hours, the unit will run fine again for several weeks. I did confirm the customers complaint when running through diagnostics. I checked the pressure hose and did not find any kinks or plugs inside of the drain hose. I did not find any tears in the drain hose as well. I went ahead and replaced the pressure switch and ran the unit through a diagnostic cycle. I found all components working and operating as designed. Call complete. WPW10448876."
We serviced a
MAYTAG DRYER
Model MEDC200XW1
Near Wimberley, TX 78676
Andrey
Job Details:
11/11/2024
"Arrived on to test unit for not heating tested unit found it is heating but after several restarts heater stopped engaging, all sensors tested good, replaced timer as precautionary but unit is still not heating, will need to replace motor on return visit, ordering parts rescheduled for 11/18; ordrng 1 279827 (Motor)"
We serviced a
WHIRLPOOL VENTHOOD
Model WVU17UC0JS0
Near New Braunfels, TX 78130
Andrey
Job Details:
11/11/2024
"Arrived on site to test unit for loud rattling, tested unit found one fan blade broken off making spin unstable, motor fan assembly that was providing was also damaged in box, ordering replacement rescheduled for 11/15; ordrng 1 WPW10395033 (Motor fan assembly)"
We serviced a
WHIRLPOOL RANGE
Model WFE550SOLZ2
Near Dripping Springs, TX 78620
Joe Z
Job Details:
11/11/2024
"Arrived onsite for top portion of buttons not operating. Upon arrival, test unit and found multiple buttons not responding. Need to replace control. Unit has 2nd year of warranty. Updated closing date. Replaced control W11548749. Test unit and operates as designed. Job complete"
We serviced a
KITCHENAID OVEN
Model KOSE900HBS00
Near Leander, TX 78641
Daniel A
Job Details:
11/11/2024
"Arrived on site to inspect oven with no display. Upon further inspection I found that the problem is with the console control. Resetting the unit did not correct the issue. To fix this issue, I will need to order and replace the console W11400291. I am scheduling return service for 11/15. ; ordrng 1 W11400291 (Console)"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Austin, TX 78732
Joe Z
Job Details:
11/11/2024
Arrived on site to install previously ordered parts. Replace hub W10528947 and clip W11385424. Test unit by running a normal cycle. Unit is operating as designed. No leaks present. Job complete
We serviced a
WHIRLPOOL OVEN
Model jgrp436HL05
Near Leander, TX 78645
Daniel A
Job Details:
11/11/2024
"Arrived on site to inspect oven not heating properly. Upon further inspection, I found that the bake igniter is not operating. I addressed the issue with the cooktop burner and found that the burner needed to be adjusted. I adjusted the burner and it is now igniting as designed. I am ordering the bake igniter W11355922 and spark module W11355922. No gas leaks observed during service. I am scheduling return service for 11/18; ordrng 1 W11355922 (Bake igniter) and 1 WPW10511278 (Spark module)"
We serviced a
KITCHENAID OVEN
Model KOSE500ESS21
Near Austin, TX 78738
Joe Z
Job Details:
11/11/2024
"Arrived on site for control panel error. Upon arrival, inspected unit and confirmed error code for ui failure. This is 2nd time that has happened. Found the cause is due to high steam content from foods being cooked. Contacted tech line for assistance. Spoke with TJ. Explained issues. Tech also agrees issue is due to high steam. Tech can only recommend sealing foods better with foil or lid. Tech is wanting trade care team to decide of how to proceed. SR# 7740300248. Contacted trade care team. Spoke with latreece. Trade care said they will not pay to have console replaced at this time. Customer will need to call customer service. SR#7740300466"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Highland Haven, TX 78654
David Z
Job Details:
11/11/2024
"Arrived on site to diagnose ice machine. It producing any ice. Tested unit and found pumps good. Compressor comes on, but produces NO cooling or frost pattern. I heard noticable hissing in the evaporator area, and when unit powered off you can hear the hissing gradually stop, indicating there may be a leak in the evaporator. Unit needs sealed system repair. Ordering SS parts, compressor condenser evap. Office to schedule, 3 hour return visit. ; ordrng 1 WPW10218037 (Evaporator) and 1 W11735041 (Compressor) and 1 WP2313624 (Condenser) and 1 W11506635 (Access valve) and 1 W10843121 (Non dye drier)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Dripping Springs, TX 78620
Joe Z
Job Details:
11/11/2024
"Arrived on site for unit stopped operating . Upon arrival, inspected unit. Lid is up with no water in tub. Ran diagnostic and get error F0-E9 off balance pause. Cleared error code. Ran a drain and spin cycle and drain activated. Ran a normal cycle and unit filled washed and drained correctly. customer states that issue happened when washing a comforter. I explained to customer that larger sized items such as dog beds, comforters, pillows, etc. will cause oversized loads and out of balance issues. Unit is operating as designed. No leaks present . Job complete . No parts used"
We serviced a
WHIRLPOOL OVEN
Model WOES5030LZ01
Near Austin, TX 78738
Joe Z
Job Details:
11/11/2024
"Arrived on site for not powering on. Upon arrival, inspected unit. Found display and oven cavity lights not powering on. Inspected breaker and is good. Pull unit from cabinet. Found L1 was not connected securely at supply junction box. Connected harness securely. Test unit and is now operating as designed. Job complete. No parts needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Dripping Springs, TX 78620
Joe Z
Job Details:
11/11/2024
Arrived on site with test strips to test water hardness. Also am testing operation of unit with clear door. Test water and results are 15 grain. Uploaded picture to SD. Also ran unit with clear door and found suds without adding detergent. Contacted tech line and Spoke with Joe. Tech said 15 grains is very hard water. Tech also had me check Water temperature and is 109.should be 120 or hotter. Tech said only recommendation at this time is for customer to raise water temperature to at least 120 degrees and use a herd water detergent. Unit is operating as designed. No leaks present. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Bastrop, TX 78602
James K
Job Details:
11/11/2024
"WFG320M0BS3 Arrived on site for LF burner not lighting. Upon arrival, found both LF and LR not igniting. Used a match to light the burner to confirm burner cap, head and cup is working. All functions working fine. Start ignition on both burners is not making contact with the cap. Ordering WPW10515459 ignition surface (2). Customer agreed to reschedule Nov 18th. ; ordrng 2 WPW10515459 (Ignition surface)s"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Austin, TX 78744
James K
Job Details:
11/11/2024
"WFW5605MW1 Arrived on site for unit not spinning. Upon arrival, found water sitting in tub. Proceeded to initiate cycle and found drain pump running but not draining sitting water. Entered diagnostics and found codes F9E1 long drain, F5E2 lock failure and F0E2 oversuds. Cleared codes. Unit is stacked (picture attached). Requesting 2 man. Ordering W11578225 drain pump. No water detected at this time. Office to reschedule ; ordrng 1 W11578225 (Drain pump) and 1 2man (2 man)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Austin, TX 78703
Leonardo
Job Details:
11/11/2024
Arrived on site to test unit for broken element. Found element damaged from short. Replaced heating element test unit and unit test good job complete. No leaks present at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Bastrop, TX 78602
James K
Job Details:
11/11/2024
"WDT750SAKZ0 Arrived on site for unit not starting. Upon arrival, the Clean light indicator stays on and all buttons do not respond. Proceeded to replace W11506011 control. Tested unit and made no difference. Ordering W11460962 UI. No water leaks detected at this time. Customer agreed to reschedule Nov 18th. ; ordrng 1 W11460962 (UI)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Austin, TX 78757
Leonardo
Job Details:
11/11/2024
Arrived on site to replace control board. Relaxed board test unit and unit test good job complete.
We serviced a
JENN-AIR OVEN
Model JJW2827LL01
Near Austin, TX 78704
Leonardo
Job Details:
11/11/2024
"Arrived on site to test unit for upper oven door interior glass broken. Found cracked glass, replaced glass test unit and unit test good job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW7
Near Austin, TX 78723
Leonardo
Job Details:
11/11/2024
Arrived on site to test unit for dispenser not opening. Test unit and found faulty dispenser. Replaced dispenser test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Austin, TX 78745
Joe Z
Job Details:
11/11/2024
"Arrived on site for leaking water. Upon arrival, ran diagnostics and get error codes F0-E5 off balance load, and F0-E2 over suds. Cleared error codes. Ran a bulky/heavy duty cycle with no laundry or detergent. Inspected bellow, drain hose and water supply hoses and are good. Inspected underneath unit and has lots of dust with no signs of water dripping, water drained correctly with no leaks. At :13 minutes remaining mark unit began fill and leaking from dispenser. Ordering dispenser and recommend replacement of valves. Office to reschedule.; ordrng 1 W11524105 (Dispenser drawer)"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS4
Near Austin, TX 78747
Leonardo
Job Details:
11/11/2024
"Arrived on site to test unit for melted terminal block. Found terminal melted, replaced main harness test unit and unit test good. Found black wire on power cord was a little melted. Advised maintenance to replace power cord ASAP. Job complete."
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE05
Near Austin, TX 78749
Luis
Job Details:
11/11/2024
"Arrived on site for cooling issue. Freezer compartment not freezing and semi cool in fresh food section,removed evaporator cover found ice ball on inlet of the evaporator ordering sealed system parts. ; ordrng 1 W11649687 (Ff evaporator) and 1 W11557671 (Compressor) and 1 W11647768 (3 way valve) and 1 W11649689 (Evaporator) and 1 Wpw10143759 (Drier) and 1 W11506635 (Access valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Austin, TX 78757
Luis
Job Details:
11/11/2024
"Unit 418Arrived on site for breaker tripping. Per maintenance once unit plugs into outlet breaker will trip immediately,maintenance moved refrigerator to a vacant unit. Checked outlet reading 120vac powered unit on compressor and fans powered on let unit run breaker did not trip,power cycled unit ran diagnostics thermistors passed,ran compressor test passed ran heater test passed,ran fan test passed breaker did not trip during diagnostic. Powered unit off oh,ed heater,heater ohmed at 131.7 reassembled unit powered unit on compressor and fans powered on let unit run breaker not tripping. Called safety team reported findings and information breaker had not tripped during conversation."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Austin, TX 78759
Luis
Job Details:
11/11/2024
"Arrived on site for breaking tripping. Unit is on the 3rd floor in game room,unplugged unit reset breaker that is on the first floor near mail room. Unplugged heater ohmed heater passed no short,powered unit on compressor and fans powered on let unit run no issues,reconnected heater harness unit stayed on no issues,power cycled unit compressor and fans powered on let u it run no issues,ran diagnostics all test passed,ran heater test passed let heater run for a couple mins no issue exited diagnostics waited compressor and fan powered on unable to recreate issue breaker has not tripped called safety gave description and work performed. Sr#7740257474"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Austin, TX 78723
Matthew
Job Details:
11/11/2024
Arrived onsite for unit not starting a cycle. Tested and found control clicking intermittently. Replaced control. Tested and found unit still not starting. Disassembled and found belt pulley switch broken on the inside not allowing current to flow. Will need to order and replace switch. Office to reschedule. ; ordrng 1 W11247665 (Belt switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Austin, TX 78724
Matthew
Job Details:
11/11/2024
Arrived on site fridge keeps tripping breaker. Ran diagnostic test and tested all components. As well as ice harvest test. All test passed could not duplicate breaker tripping. Left unit plugged told office to monitor it. Job complete no parts used
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Austin, TX 78749
Luis
Job Details:
11/11/2024
"Arrived on site for divider and top of freezer door extremely hot. Found divider between freezer and fresh food compartment extremely hot,pulled unit out,removed compressor cover found an obstruction preventing condenser fan blade to rotate,removed obstruction fan powered on."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Austin, TX 78717
Miguel
Job Details:
11/11/2024
"Refrigerator is 37. Crisper drawers are 27.. 22 by the vents if you remove shelves. Called tech support. Had several errors for sensors. All sensors errors. Went through each and found fzr evap sesnor was off. Recommended to raise temp of bottom right drawer and that will help. If not the. Replace control. Ordering. New control, light, fzr evaporator thermistor, sr#7740301704. Office will call to schedule ; ordrng 1 W11470191 (Module) and 1 W11455229 (Control) and 1 W11135455 (Thermistor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Austin, TX 78726
Luis
Job Details:
11/11/2024
"#7652Arrived on site for no cool and clicking noise. Found start device clicking,unplugged unit,installed a new start device powered unit on compressor powered on. Checked connections no leaks. Used 8201786; used 1 8201786 (Start device) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Cedar Park, TX 78613
Miguel
Job Details:
11/11/2024
"Arrived on site for washer not working. Confirmed bad suspension. Replaced suspension, unit is making a horrible noise when changing gears. Removed cam. Found cam damaged so it was causing belt to become damaged. Gearcase leaking oil. Caused actuator to set out of place. Will need gear, cam, actuator, belt and capacitor. Submitted for authorization ; ordrng 1 Authorization (Authorization)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS3
Near Georgetown, TX 78628
Miguel
Job Details:
11/11/2024
Arrived on site with new door panel. Custome sees dent on right side. Pic taken. Replaced door panel. Door handle mount screw broke and will need to be ordered. Left handle on top of refrigerator. Reset for fri am. Please make first appointment. ; ordrng 1 W11157086 (Stud) and 2 W10826179 (Screw)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Cedar Park, TX 78613
Miguel
Job Details:
11/11/2024
"Arrived on site for not cooling. Customer says all thats wrong is upper Icemaker not making ice. Temps are 37f and 0f. Test 56 shows e5. Tested and found not water in icemaker section. Moisture building on top of door. Fill tube freezing. Verified power from ui. Ordering new fill tube heater, icemaker, and valve. Reset for fri am. Called tech line. Sr# 7740301947; ordrng 1 W11658802 (Icemaker) and 1 W11087201 (Fill tube heater) and 1 W11579561 (Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Georgetown, TX 78633
Robert
Job Details:
11/11/2024
"Arrived on site for a refrigerator not cooling. On arrival found refrigerator unplugged I plugged back in and listened for start device to kick on compressor. Compressor and start device never turned on. I replaced start device with my truck stock start device clicked compressor came on then turned off no frost pattern . Start device clicked on and off compressor is locked and needs to be replaced ordering part# s w11547313,W11337412, wpw10143759, and w11506635 need two hours for sealed system repair. Returning parts just in case needed. Office to schedule for client.; ordrng 1 W11547313 (Compressor) and 1 W11337412 (Evaporator) and 1 Wpw10143759 (Uv drier) and 1 W11506635 (Access valve) and 1 TWOHOURS (Sealed system repair)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM04
Near Austin, TX 78750
Luis
Job Details:
11/11/2024
"Arrived on site for loud noise. Loud noise from evaporator compartment,removed cover found tape that secures wires above fan motor rubbing against fan blade,powered unit off removed and secured wires powered unit on noise no longer present."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Austin, TX 78752
Luis
Job Details:
11/11/2024
Arrived on site for no ice. Found loose connection at icemaker harness reconnected icemaker unit working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD708MPS00
Near Round Rock, TX 78664
Matthew
Job Details:
11/11/2024
Arrived onsite for unit leaking. Found water tube for water dispenser stressed and cracked causing leak. Used truck stock water connector and line and corrected tube. Tested and unit is now functioning properly. Job complete. No leaks present at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW1
Near Waco, TX 76706
Sterling
Job Details:
11/11/2024
On arrival verified complaint of gearcase needing replaced. Attempted to remove basket but unable to. Attempted for an hour multiple ways and followed up with SW for additional tricks. Still unable to get the basket and gearcase to separate from the drive block. Soaked the drive block heavily in penetrating spray. Ordering basket and outer tub. MAY NEED AUTHO as it is a full rebuild almost. Ordering tub w10371566 and basket w10554251; ordrng 1 W10554251 (Basket) and 1 W10371566 (Tub)
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Gatesville, TX 76528
Sterling
Job Details:
11/11/2024
"On arrival verified complaint of error F7e1. Visual inspection shows shield is destroyed and belt was thrown. Reinstalled belt and ran diag system. All test ran fine. One screw is missing from the shield. Shield became loose and struck the belt and damaged the shield. Unit is functional at this time but on return will need to install cam, cap, shield, and shield screws. Ordering shield and screws reschedule for 11/18; ordrng 1 W11409708 (Shield) and 2 W11573574 (Screws)s"
We serviced a
JENN-AIR MICROWAVE
Model JMW2430LL03
Near Waco, TX 76710
Sterling
Job Details:
11/11/2024
On arrival verified complaint of broken glass. Replaced microwave door and oven door. Customer advised the vent was also damaged under the door. Ordering vent cover silver and black. Office to reschedule.; ordrng 1 W11369889 (Lower vent cover) and 1 W11598135 (Black vent cover)
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Gatesville, TX 76528
Sterling
Job Details:
11/11/2024
"On arrival verified complaint of noise in cycle. When turning tub by hand gearcase grinds horribly. Ran diag and found actuator un responsive, visual inspection found failure of gearcase. Tried and tried to remove agitator to begin repair but unable to get bolt out. Attempted to replace cam, belt, and actuator for temp function until return but unit is not functional. Ordering agitator w11550891, agitator bolt w10752187, and Spanner W11551646. Rescheduled for 11/18 installed w11239857, w11481722, and w10721967; ordrng 1 W10752187 (Agitator bolt) and 1 W11550891 (Agitator) and 1 W11551646 (Spanner nut)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, TX 78724
Matthew
Job Details:
11/11/2024
Arrived on site washer not coming on. Ran diagnostic but did find broke solenoid. Had to replace valve assembly and tested. Unit is now running as designed. No water leaks at the time. Job completed. Part used w10919003
We serviced a
WHIRLPOOL DRYER
Model WED500CMW0
Near Kyle, TX 78640
Tim M
Job Details:
11/11/2024
"Arrived on site to test unit for grinding noise. Upon arrival activated cycle and heard a loud rubbing sound originating from the blower wheel. Removed back panel and lint chute, found blower wheel is a rubbing against the lint chute causing the noise. Upon further inspection found unit has been damaged. The frame is bent in multiple locations causing all components to go cockeyed (see attached images). Contacted Techline to document and provide photos SR#7740299857. Per Techline recommendation, will need to replace cabinet, bulkhead, lint chute and blower wheel. No parts installed, office to order parts and reschedule. ; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC1
Near Manor, TX 78653
Matthew
Job Details:
11/11/2024
Arrived on site for leaking washer. Disassembled washer at the back to look inside for leak. Ran it through several test even a full load and not a single leak was detected.Did find error code for over sudsing. Instructed customer on load size and amount of detergent being used. No leaks detected at this time job completed.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, TX 78758
Matthew
Job Details:
11/11/2024
Arrived on site for washer not going into wash cycle. Ran diagnostics no error codes at the time. Noticed cold water valve was close Opened valve ran test cycle and normal cycle. Unit is now operating properly. Job completed
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Cedar Park, TX 78613
Miguel
Job Details:
11/11/2024
"Arrived on site for refrigerator dispenser not working. Also lights went out. Also not making ice. Went into test mode but fans and cooling did not stop. Inspected and found deli control non responsive. Removed deli control and units. Lights came back on, dispenser now working. Read disclaimer on 5 door refrigerator. Customer does not want to continue with any repairs. Call complete. 162.36 Auth code: UHJ4UY"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Georgetown, TX 78626
Wesley
Job Details:
11/11/2024
Arrived onsite for f8e4 following cosmetic repairs and found unit lower door seal missing. Ordering seal and screws. All else checks good. Inspected common transfer leak points no other leaks observed. Observed positive leak from door due to missing lower door seal. Office to reschedule ; ordrng 1 W11664713 (Bottom door seal) and 10 W11627527 (Screws)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Cedar Park, TX 78613
Miguel
Job Details:
11/11/2024
Arrived on site for dishwasher not draining. Customer tried several cycles and had to cup out water. Was told by owner it new. Found error F6E4. Inspected drain and found disposal still had plug in place. Knocked out disposal. Tested and verified operation. Call complete. No leaks.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Blanco, TX 78606
Andrew
Job Details:
11/11/2024
Arrived on site to test unit for burners not heating. Found all burners were burnt out. Customer stated they all kinda went out slowly and she just never had time to schedule an appointment. Replaced all cooktop burners. Unit is now working as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Cedar Park, TX 78613
Miguel
Job Details:
11/11/2024
"Arrived on site to vacant apt 4056. Unit was unplugged. Drain pump started once plugged in. Canceled and was able to enter diagnsotics but pump started again. Found f1e1, f0e2, f8e1, f3e1,. Inspected and found the pressure hose was kinked l removed back panel. Corrected hose. Replaced main control. Verified operation. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB11
Near Blanco, TX 78606
Andrew
Job Details:
11/11/2024
Arrived on site and replaced previously diagnosed condenser blade(W11193484). Unit now working as designed. Job complete.