Ryan B

Appliance Express Rated 4.7 out of 5 stars based on 34 customer reviews

We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Buda, TX 78610
Ryan B
Job Details: 06/13/2024
"Arrived on site to replace outer tub diagnosed on previous trip. Upon arrival ran test cycle to view noise, unable to replicate noise but could see play in pedestal. Upon closer inspection found nearly all screws in pedestal loose, tightened all screws and braces on pedestal. Also found unit touching back wall and water lines and drain smushed tight. Also found jam nuts not adjusted to touch lower portion of cabinet causing rattling and legs having play and tapping within leg housing. Adjusted jam nuts legs no longer rattle when tilting unit and has no play left/right or up/down like it did upon arrival. Ran another test cycle unit sounds significantly better. Informed customer of water lines and drains pressed between wall and unit with no wiggle room, the lines will continue to vibrate due to only possible location to have unit. Showed customer wiggle that was in legs at arrival and lack of wiggle now customer stated that was noise heard was the tap of legs without jam nuts in correct location. Job complete. NO PARTS USED"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Del Valle, TX 78617
Ryan B
Job Details: 06/13/2024
Arrived on site to inspect unit for not cooling properly. Found evap fan not operating. Found unit receiving proper voltage but never powering on. Will need to order evap fan motor and return. Rescheduled for 6/19 NO PARTS USED; ordrng 1 W11578030 (Evap fan motor)
We serviced a
WHIRLPOOL DRYER
Model wed4850hw0
Near Austin, TX 78744
Ryan B
Job Details: 06/13/2024
Arrived on site to inspect unit for loud operation. Upon closer inspection found drum out of round and incorrectly stamped in several places. Will need to order drum and return. Office to reschedule. NO PARTS USED; ordrng 1 W10899578 (Drum)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Austin, TX 78744
Ryan B
Job Details: 06/13/2024
"Arrived on site to replace knob and timer per special project. Replaced knob and timer, tested unit, unit is running as designed. Job complete. USED W11675852 W11685947"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Austin, TX 78745
Ryan B
Job Details: 06/13/2024
Arrived on site to inspect unit for not drying clothes. Upon closer inspection found unit had no air flow used tested airflow unit has little to no air flow. Removed vent tubing tested unit and found unit working as designed. Advised customer ducts need to be cleaned to clear whatever blockage is causing the restricted air flow. Job complete. NO PRTS USED
mogammar
Austin, Texas
06/16/2024
Ryan is a good tech, explained the repair in an understandable way. To bad he has to work on poor quality machines.
Overall Experience
Allyson RW
Austin, Texas
06/01/2024
The technician Ryan was on time & polite, he diagnosed the problem and fixed the issue in a timely manner. Thank you for solving the problem professionally and quickly!
Overall Experience
Theresa Saucedo
Buda, Texas
06/01/2024
Ryan was friendly, knowledgeable, figured out the problem quickly, fixed it and even left us with a few pointers for future issues. I was very satisfied with Ryan.
Overall Experience
Amanda Carrillo
Austin, Texas
06/01/2024
Ryan was very professional the whole time. Thank you
Overall Experience
S Eads
Austin, Texas
05/27/2024
Ryan was great. Fixed our washer within minutes! Thank you!
Overall Experience