Paul

Appliance Express Rated 4.9 out of 5 stars based on 393 customer reviews

We serviced a
WHIRLPOOL RANGE
Model WFE975H0HZ2
Near Leander, TX 78641
Paul
Job Details: 08/05/2022
Arrived onsite for a range with a burner knob falling off. I found the inner part of the knob cracked causing the issue. I replaced the knob. Call complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15NRTS0
Near Burnet, TX 78611
Paul
Job Details: 08/04/2022
Arrived onsite for a ice machine to replace the previous diagnosed parts. I replaced the compressor and evaporator. I vacuumed the system and charged it with 6.20 ozs of R134A refrigerant. I tested the unit and found it working as designed. The bin had filled up halfway while we were replacing the sealed system components on the customers built in refrigerator. We turned the unit off before leaving per the customers request. The office needs to charge the CC on file. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48FTS00
Near Burnet, TX 78611
Paul
Job Details: 08/04/2022
"Arrived onsite for a refrigerator to replace previous diagnosed parts. I verified the compressor was not pumping correctly. I found a small leak in the drain pan heater. I replaced the compressor, evaporator, heat exchanger, and drain pan heater. I vacuumed the system and charged it with 7.75 ozs of R134A refrigerant. I tested the unit and it had a good frost pattern and is working as designed. Pressures were at 2 low and 125 high. I replaced the filter and installed a new icemaker. The new icemaker didnt come with the bale arm and it is missing. Ordering 2313990 ARM-SHUT OFF,SXS. ; ordrng 1 2313990 (ARM-SHUT OFF,SXS)"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW3
Near Round Rock, TX 78681
Paul
Job Details: 08/03/2022
Arrived onsite for a washer turning on by itself and chiming. I found 4.98VDC at the UI and the control panel oiled not respond correctly and it would chime on its own. I replaced the control panel and tested the unit. All is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Austin, TX 78717
Paul
Job Details: 08/03/2022
Arrived onsite for a refrigerator that shuts off sometimes and is not making ice. I found the evaporator completely frozen over in ice. I tested the thermistors and found them in range. I tested the fans and forced defrost finding all working as designed. I found the drain tube completely restricted causing the drip pan to back up that cause the issues. The fan fad been hitting ice and I suspect this was the reasons for the power failure. I cleared the drain and defrosted the coil. I mounted the thermistor with foil tape and zip tied it. The unit is working as designed. I did explain to the customer that I do not believe that there are any other issues at this time but there is a possibility that we would need to replace the UI
Cedar Park, Texas
08/05/2022
Great technician very thorough in knowledge friendly !
Overall Experience
Liberty Hill, Texas
08/04/2022
After moving into a new house and not having an operable dishwasher for more than 3 weeks, we were thrilled to have Paul and Maurice(?) come and get it working! I can't say enough about the friendly, courteous, professional service we received! They are certainly an asset to the company! If we ever need service in the future, we will definitely ask for Paul! Thank you!
Overall Experience
Maverik2u
Round Rock, Texas
07/29/2022
Absolutely top notch service! Professional and courteous Tech's. Completed the work and did so in a timely manner! Credit to the industry!
Overall Experience
Farrell Desselle
Round Rock, Texas
07/25/2022
He listened and the issues with the Refrig Did troubleshooting and fixed the problem Gave me tips once how to adjust temperature Very pleased with the service call Very pleased without his knowledge
Overall Experience
Donna
Georgetown, Texas
07/25/2022
Paul was very professional and knowledgeable about my washer that he worked on. He explained everything that was wrong with the washer and the process in order to get the parts and fixing it. I would highly recommend him for his services.
Overall Experience