Paul

Appliance Express Rated 4.9 out of 5 stars based on 531 customer reviews

We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Austin, TX 78717
Paul
Job Details: 04/30/2024
Arrived on site for Refrigerator doors not sealing. Upon inspecting I found that when the refrigerator door gets closed the freezer door pops open and doesnt go back into place the reason why this was occurring was due to the bottom of the freezer door getting caught on the inside liner. I adjusted the freezer door and it completely closes when the fridge door closes. Call complete.NO PARTS INSTALLED.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Austin, TX 78717
Paul
Job Details: 04/30/2024
"Arrived on site for a dryer that is not heating. I tested temps and found dryer cycling between 135-170 at the exhaust, but with the dryer hose connected the temps would sit idle and struggle coming down indicating restricted vent. Explained to customer that vent needs to be cleaned. I found the dryer feet broken and the rear electrical cover bent out of shape. Ordering WP693995 screw, W11298298 cover, & W11025920 feet. RS for Tuesday 5/7/2024.; ordrng 1 WP693995 (Screw) and 1 W11298298 (Cover) and 1 W11025920 (Feet)"
We serviced a
WHIRLPOOL DISHWASHER
Model DU960PWKB1
Near Cedar Park, TX 78613
Paul
Job Details: 04/30/2024
"Arrived on site for dishwasher that drains intermittently. The customer also stated that sometimes you turn the machine on lights will come on but nothing happens, and it leaks at the bottom corners of the door sometimes. Tested the machine multiple times finding it starting and draining every time, found a piece of debris in door switch assembly which could cause the intermittent starting of the machine. I advised customer to use dishwasher cleaner In the machine to keep check valve clean. I found the door gasket leaking on both sides and will be needing replacement. Ordering WPW10509257 GASKET. RS for Tuesday 5/7/2024.; ordrng 1 WPW10509257 (Gasket)"
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near Cedar Park, TX 78613
Paul
Job Details: 04/30/2024
"Arrived on site for dryer that doesnt dry or will turn off after 5 minutes of running. Tested dryer and found it will turn off after hitting 40 minutes on timer all the time. Replaced the timer and tested the unit finding it showing the same issue, ran further voltage checks and found the voltage breaking at the push to start switch. Need to replace push to start switch. Ordering W11625516 push to start switch. RS for Wed 5/8/2024 per the customers request. INSTALLED W11685947 TIMER.; ordrng 1 W11625516 (Push to start switch)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Cedar Park, TX 78613
Paul
Job Details: 04/30/2024
"Arrived on site for fan making loud noise, found the RC evaporator cover leaking warm air causing it to freeze up and get ice into the fan causing the loud noise. Customer said it would go away and only happen at night. Tested all thermistors and all of them were good except for the RC evap thermistor was reading a bit warmer than it shouldve been. I replaced the RC evaporator cover and tested the unit and found it is operating as designed. Call complete. INSTALLED W11610999 EVAP COVER."
PWG
Austin, Texas
04/27/2024
Paul is knowledgeable, professional, and friendly.
Overall Experience
Rte66guy
Leander, Texas
04/23/2024
Paul was spot on his assessment of the problem and quickly fixed the faulty lights in my refrigerator.
Overall Experience
Adam
Leander, Texas
04/22/2024
Overall Experience
Austin, Texas
04/22/2024
Overall Experience
MJ
Cedar Park, Texas
04/17/2024
I have a very messy house (it looks like an episode of Hoarder’s) because I just moved and I still haven’t unpacked everything. Paul didn’t even bat an eye. He was super awesome and fixed the issue so quickly, and he was very nice and kept to himself (I prefer it that was so I didn’t mind one bit). Very nice and very thorough, thanks, Paul!
Overall Experience