Paul

Appliance Express Rated 4.9 out of 5 stars based on 382 customer reviews

We serviced a
WHIRLPOOL WASHER
Model MVWC565FW1
Near Hutto, TX 78634
Paul
Job Details: 03/19/2021
Arrived onsite for a washer not draining. I found the washer drained. I ran the drain pump in manual diagnostics and found it working. I found no stored error codes in the control. I ran auto diagnostics and the units completed the cycle and worked as designed. I questioned the customer about it not draining and ms stated she thought it wasnt draining because it has a rotten egg smell. I found the smell coming from the house drain pipe and went over that and explained that hot water heater diodes can also cause the smell they were experiencing. I explained that the smell was not the fault of the washer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV00
Near Hutto, TX 78634
Paul
Job Details: 03/19/2021
Arrived onsite for a refrigerator with the lights not working. I found the upper RC lights out and the FC light out. I found the correct voltage at the FC light. I replaced the FC light and all lights are working as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Hutto, TX 78634
Paul
Job Details: 03/19/2021
"Arrived onsite for a range that only gets to 280 degrees. I tested the unit in the bake cycle with the set point at 350 degrees since the customer stated this is where it was set when the unit failed multiple times. The oven cycled 6 times and lit on the first ignition click every time maintaining.a 350 degree average temp. On the 7th ignition the unit sparked 8 times and the ignition control locked out. I gained access to the ignition control and started a new bake cycle. The unit worked properly thru 7 cycles and on the 8th cycle it never sparked but I could see my DC voltage fluctuating to the gas valve with 124VAC to the module the entire time. I replaced the ignition control and tested again. The unit reached set point and would never try to ignite again along with the gas valve not trying to open. I tried broil and the gas valve opened but there was no spark. I explained to the customer that I believe I received a defective control and will order another one. I am also ordering the ignition wire harness along with the gas valve. Ordering W11198972 HARNS-WIRE, W10860916 SPARK MODULE, W10861656 REGULATOR, & WPW10333842 IGNTR-OVEN. Office to RS.; ordrng 1 W11198972 (HARNS-WIRE) and 1 W10861656 (REGULATOR) and 1 W10860916 (SPARK MODULE) and 1 WPW10333842 (IGNTR-OVEN)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM2
Near Hutto, TX 78634
Paul
Job Details: 03/19/2021
Arrived onsite for a dishwasher to replace the previous diagnosed parts. I found the heater checking good at 13 ohms and the high limit closed. Upon further testing in the diagnostics cycle I found the F7E1 error code but the unit was heating as designed. I inspected the sump and found both filters clogged with debris and the OWI caked over with debris. I explained to the customer how to clean and maintain the filter area and showed mr the unit was heating. Call complete.
Near Pflugerville, TX 78660
Paul
Job Details: 03/15/2021
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for a dishwasher to replace the previous diagnosed parts. I replaced the console and the fill valve. I could not test for leaks because the customers hot water is turned off due to water heater issues. Call complete.
Rita
Cedar Park, Texas
03/06/2021
I had shed many tears over my new WiFi Whirlpool oven. Paul was able to determine the problem and replace the “brains” panel in short order. He was neat, clean, Covid savvy, and most of all very knowledgeable. I would not hesitate to request him again.
Overall Experience
Brooke
Pflugerville, Texas
02/10/2021
Had a great experience in getting my fridge fixed. The service man troubleshooted the issue, brought all necessary equipment and got my freezer fixed in about an hour!
Overall Experience
Douglas
Little River-Academy, Texas
01/11/2021
Reliable, efficient service. Thank you!
Overall Experience
Janet
Belton, Texas
01/07/2021
Great efficient professional service
Overall Experience
Sara
Salado, Texas
01/06/2021
Technicians were friendly, and efficient
Overall Experience