A Samsung microwave error code SE (sometimes mistaken as 5E) means the microwave control board is detecting a key-short error. More specifically, it means that a key is sticking on the microwave touchpad, or the ribbon cable that connects the control panel with the control board is dirty and needs to be cleaned or replaced. If a key is not stuck and the ribbon cable is not dirty or damaged, the microwave’s control board may need to be replaced.
While a Samsung microwave SE error code can often be easily resolved by replacing the touchpad or cleaning the ribbon cable, the microwave’s high-voltage capacitor can cause fatal injuries. Therefore, it is recommended that a trained technician perform the repairs (see the safety warning below).
ME16H702SES/AA-0000
ME18H704SFS/AA-0000
MMV1153BAS
MR5471G
MU4270W
MR6471G
MW1010
MW3252T
MW4271G
SMH1713S
SMH1816S
SMH7185STG
SMH7187STG
SMH8187STG
SMH9151B
SMH9187B
SMH9187ST
SMH8165ST
SMH9187W
SMH9207ST
SMK9175ST
The microwave’s high-voltage capacitor works with the microwave’s diode to create enough voltage for the microwave to work. Even after the microwave has been disconnected from the power, the high-voltage capacitor can still maintain a dangerous amount of electricity, which, if touched, can cause serious injury or even death.
It is therefore recommended that only a trained microwave repair technician fix or replace microwave components. If a microwave repair involves the high-voltage capacitor or components close to it, the capacitor should be discharged to protect against electrocution. The high-voltage capacitor can be discharged by creating a short circuit between each of the two capacitor terminals. Again, it is recommended that only a trained microwave technician discharge the high-voltage capacitor.
Before checking and replacing microwave components, disconnect the microwave from the power for 60 seconds to see if it resolves the error code. Sometimes, an error code is caused by a control board glitch, meaning there may not be anything wrong with the microwave.
Disconnecting the power causes the control board to reset and clear any error codes (particularly when caused by a glitch). If the error code is not a glitch, the error code will remain when the power is reconnected or return when you try to use the microwave.
Another easy fix that may clear a Samsung SE error code is to clean the touchpad. A dirty touchpad can be cleaned with dish soap and warm water or glass window cleaner. It is best to put the cleaning solution onto a clean microfiber cloth rather than directly onto the microwave. Make sure to dry the touchpad after cleaning it. After cleaning, disconnect the power for 60 seconds, and then check if the error code has been resolved.
If the microwave’s touchpad is responsible for the Samsung microwave SE error code, it will likely need to be replaced. Most microwave touchpads consist of two layers of Mylar plastic with a conductive coating. When the two layers are pressed together, a signal is sent to the control board.
The microwave’s touchpad can be checked with a multimeter to determine if it needs to be replaced. However, testing the touchpad requires the microwave’s wiring diagram and the ability to interpret the multimeter readings.
Depending on the model, you should now be able to test the touchpad with a multimeter or install a new touchpad or control panel.
A dirty or loose ribbon cable can also cause the Samsung microwave SE error code. The ribbon cable connects the microwave’s control panel with its control board. Access to the ribbon cable will require the removal of the microwave’s control panel.
Fortunately, a dirty ribbon cable can usually be cleaned rather easily by cleaning its copper connections with a pencil eraser after dipping it in rubbing alcohol.
Once you have cleaned the ribbon cable, the control board should also be checked for signs of damage. If there are no visible signs of damage, the ribbon cable can be reconnected, and the microwave reassembled.
If the Samsung microwave SE error code remains, and the touchpad is not defective, the control board is likely responsible for the SE error code.
After following the steps above, you will be able to access and check the control board for any signs of damage. If the touchpad or ribbon cable is not responsible for the SE error code, the control board is likely not interpreting signals from the touchpad correctly and causing the SE error code.
Testing and diagnosing an issue with the control board typically requires a trained technician. However, the control board can be checked for signs of damage, such as burning or corrosion.
If the control board is damaged, it will need to be replaced.
Depending on the model, the control board may need to be unscrewed or tabs depressed to remove or check it.
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