Maurice R

Appliance Express Rated 5.0 out of 5 stars based on 6 customer reviews

We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Georgetown, TX 78628
Maurice R
Job Details: 10/04/2022
Arrived onsite for refrigerator items freezing in fridge. On inspection found the right rc gasket is torn. Tested the RC thermistor and it read 5.2k=51? actual is 47? FC thermistor read 7.2k=40? actual is 0? replaced evap fan motor assembly. No water leaks detected during service.; ordrng 1 W10830274 (Door gasket)
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near Georgetown, TX 78626
Maurice R
Job Details: 10/04/2022
Arrived onsite for oven door coming apart. On inspection the right upper corner is separating from the glass. Original ticket was created before warranty was over. Ordering part # W11176456. No gas leaks detected during service. ; ordrng 1 W11176456 (Front of oven door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Round Rock, TX 78665
Maurice R
Job Details: 10/04/2022
"Arrived onsite for refrigerator not cooling. On inspection found the evap was covered in ice.Tested the bi metal and it was working, retested the thermistor and they were in range. Called Tech line and went through few test with them. Let the tech that I had. Gap on the bottom of the T molding. The tech had me send him pics of the gap and it is under apex review. They will reach out to me in a few days to let us know what to do next. No water leaks detected during service. Sr 7734742713"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM6
Near Round Rock, TX 78665
Maurice R
Job Details: 10/04/2022
Arrived onsite for dishwasher not drying properly. On inspection the unit was working as designed. Informed CX on how the new dishwasher performed. CX complaint was that water stays inside the dishwasher. CX is not using rinse aid so informed on how rinse aid helps with drying of the dishes. Let CX know that plastic dish will hold water and that the plastic tub holds the water after it is done. Told CX to open the door once the cycle is done to help dry the dish. No water leaks detected during service.
We serviced a
WHIRLPOOL DRYER
Model MED8630HW2
Near Round Rock, TX 78665
Maurice R
Job Details: 10/04/2022
"Arrived onsite for dryer making noise. On inspection found that the drum was hitting the side of the dryer when spinning and there was moisture in the display. Reset the drum so it does not hit the side of dryer and switched out the UI, the UI had a piece of plastic that folded over the control board. The old UI did not have the plastic folded over the control board. Unit is working as designed. Took pics of where the dryer was hitting the side."
TX Bobcat
Round Rock, Texas
09/30/2022
Maurice at Appliance Express did a superb job. Our Dryer is working like new. He took his time to examine the dryer and test the resistance of the sensors. He found the issue, replaced the parts and had us drying again. Maurice is also very friendly. It shows that he takes pride in the work and service he provides and speaks well of Appliance Express.
Overall Experience
Round Rock, Texas
09/29/2022
Maurice was professional, friendly, and on-time!
Overall Experience
Round Rock, Texas
09/21/2022
Maurice was very thorough and explained his evaluation of the problem.
Overall Experience
Georgetown, Texas
09/14/2022
He is a courteous and professional person.
Overall Experience
MS
Georgetown, Texas
09/13/2022
At the front door and without even asking covered shoes! Friendly and immediately identified the issue. Need more of him around here.
Overall Experience