"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I found moisture built up on the ice maker fascia and ice bin door gasket. I placed the unit in diagnostics and checked error codes for the ice maker in test 56 and found E2-motor lost position. I tested the fascia heater in test 76 and found no voltage getting to the heater. I tested continuity to the heater and its good. I pulled the unit out and removed and replaced the hv control and retested the ice maker and ice maker fascia heater and the heater is getting 123V and in test 56, there no further error codes to the ice maker. I advised the customer of my repairs. Unit is operating as designed. No water leaks observed during service, job completed. WPW10675033"

"Arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised that they think the noise is coming from the diffuser. I placed the unit in diagnostics and tested the diffuser in test #3 and when the diffuser door began to open the customer identified the noise. I also found the unit not leveled and a different humming noise coming from either the condenser coils or from the back of the unit at the compressor. I removed and replaced the diffuser and pulled the unit out to find the access valve on the compressor was resting against the back metal cover and making the vibration/humming noise. I adjusted the sealed system tubing at the back near the compressor and the noise stopped. I put the unit back in its space and leveled the unit and unit is operating as designed. No water leaks observed during service, job completed. W11236851"

"Arrived on site to install previously diagnosed and ordered parts. Due to the upper and lower spray arm failures, I removed and replaced the spray arms and tested. Unit is operating as designed. No water leaks observed during service, job completed. W10837249, WPW10498900"

"Arrived on site to inspect washer noises. Upon further inspection, I placed the unit in diagnostics showing error code F7E9-locked rotor. Cleared the code and continued with testing and the unit operated as designed; however, the washplate is making an abnormal noise and the tub assembly is shaking. I tilted the unit back and found the rotor bolt was missing and laying on the floor (photo). I removed the rotor and found a small amount of gearcase oil on the slider and clutch. I removed and replaced the gearcase, slider and clutch and calibrated the unit. Retested in diagnostics and unit is operating as designed. I adjusted the leaving feet to level the unit. Also noticed during service, an odor of vinegar. Customer advised that they use vinegar as a softener and I recommended they didnt use it directly into the unit as it will deteriorate rubber seals and some metals, which I found some rust around the bleach cup (photo). No water leaks observed during service, job completed. W11449841, W10754448, W10734521"

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis I installed the handle studs/screws and tested. Unit is operating as designed. No water leaks observed during service, job completed. W11157086, W10826179-2x"