Lou

Appliance Express Rated 4.9 out of 5 stars based on 884 customer reviews

We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Round Rock, TX 78665
Lou
Job Details: 09/15/2021
"Arrived on site to inspect refrigerator temps. Upon further inspection, the customer advised that the unit isnt keeping temps. I pulled the unit out on my floor protector and attached my pressure gauges to the system and found the unit to have low refrigerant. I placed the unit in diagnostics and testes the unit in test 4. When the compressor came on, I found the access valve leaking refrigerant. Using my black light, I checked both evaporator apps and found no leaks. I found a ball of ice on the FC cap tube and removed it. I found the access valve stem, at the compressor, was not tight. I tightened the stem and I added R134a refrigerant and monitored pressures. Unit is holding pressures and both evaporators have good frost patterns. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Hutto, TX 78634
Lou
Job Details: 09/15/2021
"Arrived on site to inspect dishwasher not working. Upon further inspection, I found the unit non-responsive. I checked the plug under the sink and found the unit unplugged and the water turned off. Plugged unit in and turned water on and tested the unit in diagnostics. Unit is operating as designed. Made recommendations for use and care as well as detergent and rinse aid use. No water leaks observed during service, job completed."
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Georgetown, TX 78628
Lou
Job Details: 09/15/2021
"Arrived on site to inspect washer not filling. Upon further inspection, customer advised that sometimes she has to press on the lid to get the unit to start. I placed the unit in diagnostics showing error code F5E1 & F5E2. Cleared the codes and continued with testing. Unit is operating as designed. Following the tech sheet for the error codes, I tested the lid lock assembly and found it needs to be replaced due to testing of control is good. I removed and replaced the latch assembly and calibrated. Retested in diagnostics and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS00
Near Georgetown, TX 78633
Lou
Job Details: 09/15/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the ice maker, ice door, left deli door/control and harness, right RC door gasket and RC evap motor harness, and RC evap drip pan failures, I removed and replaced the all mentioned parts and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL COOKTOP
Model WCE55US0HB01
Near Georgetown, TX 78626
Lou
Job Details: 09/15/2021
"Arrived on site to install previously diagnosed and ordered part. Per techlines recommendations to previous tech, I removed and replaced the main harness and tested. Unit is operating as designed. Before beginning repair, I had the customer sign the waiver of damages from lifting glass cooktop. I found that liquid had leaked into the switch harness area and shorted the hot surface module. Advised customer of my findings. Job completed."
Hutto, Texas
09/16/2021
Overall Experience
DeWeese
Georgetown, Texas
09/16/2021
Super friendly and thorough service! Thank you!
Overall Experience
Georgetown, Texas
09/15/2021
Lou did a great job and provided excellent service. We would definitely use appliance express again.
Overall Experience
Jeff shimek
Georgetown, Texas
09/15/2021
Great guy
Overall Experience
Liberty Hill, Texas
09/15/2021
Lou was friendly, polite & knowledgeable. He explained everything to me & helped me understand what he was doing.
Overall Experience