Arrived on site for a washing machine that has temperature concerns. Inspected unit and work area. The customer advised that the unit had been pulling in hot water on a cold wash cycle. Tested the unit and did confirm that the cold water valve at the wall and hoses were incorrect with the blue hose and valve pulling in hot water and the red valve and hose bringing in cold water. Swap the hoses on the washer and round the unit through diagnostics. The unit ran and worked as designed. Did advise the customer of the issue in the unit is ready for use. Call complete.

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the control and the latch assembly and tested the unit. Then I began to work and operate as designed. Call complete.

"Arrived on site for a washing machine that is leaking. Inspected unit and work area. The customer advised that the unit does not leak every single time and has only leaked three times but it always seems to happen on bulky items. Advise that he washes a number of blankets including ones for the bed and intermittently when he has washing those, it has leaked. He advised that all other loads do not leak. Ran unit through an auto test in the unit. Ran as designed. Ran the unit 2/3 of the way full of water and drained it out. Still cannot get the unit to leak. Tested the dispenser drawer and it and it ran as designed without leaking. The customer advised they do not use fabric softener or the fabric softener setting on their washer. Did advise customer that because we could not replicate the issue or find any water residue anywhere, I cannot determine exactly what was causing the issue. I did explain that it is possible that because he is running heavy duty loads, that the washer may be going off balance and could be causing it to leak during spin. The customer add to videos that did not appear to show the unit leaking at all. Advisor customer to call back if further issues persist. Call complete."

Arrived on site for a refrigerator that is not making ice. Inspected unit and work area. Did confirm the customers complaint and found the motor. Not turning when I attempted to jump the icemaker. Replaced the icemaker and tested the unit. The unit began to harvest and fill as designed. Call complete.

Don site to install previously diagnosed part. Inspected unit and work area. Replaced the control and tested the unit. The unit began to work and operate as designed. Call complete.