"Arrived on site for a refrigerator that is not dispensing water or ice. Inspected unit and work area. The customer advised they had a few instances where the unit would not dispense water. She advised that since she called in, the unit has been working properly, but shes also has issues with her water filter showing that it needs to be replaced after only having the filter for less than 30 days. I did ask the customer about their water supply and she did said that they do have hard water. I asked the customer how often they used their water. She advised that she uses it fairly frequently and they have two ice-makers. I explained that this unit goes off of time that the water filter was last replaced, as well as water usage. I advised that it is all due to programming and if they are using consistent water, especially with hard water, and may be causing their filters to go out prematurely. I tested the unit in diagnostics and found all tests working and operating as designed. I checked the door for any signs of indentation from the door switch and found an indentation. Use the plastic square to fix the positioning of the door switch on the left hand door. Tested the unit several times and the unit is working and operating as designed. Call complete."

Arrived on site for a dryer that is not heating. Inspected unit and work area. Did confirm the customers complaint and checked voltage and polarity. Found proper voltage and polarity coming from the wall. Gained access underneath and checked the heater. Found the heater open. Replaced the heater and tested the unit. The unit began to work and operate as designed. Call complete.

"Arrived on site for a washing machine that is leaking. Inspected unit and work area. The customer advised that the unit did leak intermittently, but was usually a few drops at a time and not a heavy flow. Checked the gasket and found the gasket fully intact. Found a bunch of dog hair stuck against the door on the bottom side creating an issue with the seal around the bottom side of the gasket. Remove the dog care and check the rest of the bellow. Found no issues with the bellow. I tested the unit in a normal water wash cycle and found water coming up against the gasket and not dripping. The main reason why they called was due to certain cycles, not spinning out the rest of the clothes. He advised that on the normal cycle, the unit will not spin thoroughly. He said that on heavy duty, the unit would finish out properly. Checked the spin settings on the normal/regular cycle and found the spin turned off. Did advise the customer that if the span is turned off, the unit will not go into the final spin. Whenever they use some care guide in the unit is working and operating as designed. Call complete."

Arrived on site for a washing machine that is making a grinding sound when the unit fills with water. Inspected unit and work area. The customer showed me exactly what was going on and I did confirm that the customers water valve was making the sound. Removed the water supply and found the cold water valve clogged causing the sound. Replaced the water valve and tested the unit. The unit began to work and operate as designed. Call complete.

"Arrived on site for a washing machine that is not powering on. Inspected unit and work area. The customer explained that the washer has been intermittently not allowing her to start the cycle and she will have to wait up to a day or two days for the washer to start working again. She advised that she has tried to press and hold the start button, unplug the unit, and open and close the lid six times. Checked voltage at the plug and found proper voltage and polarity. Tested the unit and found the unit working and operating as designed. I ran through diagnostics and did not find any stored error codes. I ran the unit through an auto test, and the unit ran as designed. Went ahead and replaced the control due to ongoing issues and tested the unit. The unit is operating as designed. Call complete."