Jonathan

Appliance Express Rated 4.8 out of 5 stars based on 474 customer reviews

We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near Hillsboro, TX 76645
Jonathan M
Job Details: 07/11/2024
Five down so for a dryer that is not heating. Inspected unit and work area. I tested the unit and found the unit tumbling and heating as designed. The employees advised that they were unable to test it at the customers home due to the customer being unwilling to test it. The unit is working and operating as designed. Call complete. No parts were installed.
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Hillsboro, TX 76645
Jonathan M
Job Details: 07/11/2024
Arrived on site for a washing machine out the lid. Inspected unit and work area. Upon entry I found the strike broken and replaced the strike. I tested the unit and found the unit working and operating as designed. Call complete. W11457841.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Mount Calm, TX 76673
Jonathan M
Job Details: 07/11/2024
"Arrived on site for a refrigerator that is not making ice. Inspected unit and work area. The customer open the door and showed me that the unit has not been making ice. After she open the door, I found a split wire immediately on the underside of the door, causing the issue. Ordering the stainless freezer door and will return with the icemaker. The office will need to contact the customer about a return date due to an out of stock and PSP item. No parts were installed.; ordrng 1 LW10691266 (Freezer Door)"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Elm Mott, TX 76640
Jonathan M
Job Details: 07/11/2024
"Ive been on site for a dryer that is not drying clothes. Inspected unit and work area. The customer advised that the unit does tumble and heat but that theyre having to dry clothes four or five times in order to dry the clothes. I did confirm the customers complaint and found no heat, escaping the dryer, indicating an airflow issue. I checked the venting, going outside and found a huge clog inside of the ventilation system. I did advise the customer that that would be what was causing the issue. I advise the customer that he will need to get his vents cleared and the unit is working and operating as designed. Call complete. No parts were replaced."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Waco, TX 76705
Jonathan M
Job Details: 07/11/2024
Arrived on site for a dryer that has no power. Inspected unit and work area. The customer had the bat cover off the terminal block and advise that the power cord had melted and two wires were grounded. I did confirm the customers complaint and advise they will need a new power cord. Ordering the terminal block and rescheduled the customer to 7/16. ; ordrng 1 279320 (Terminal block)
Waco, Texas
06/16/2024
Overall Experience
Jsib
Hewitt, Texas
06/16/2024
Overall Experience
Keith T
Meridian, Texas
06/13/2024
Great service
Overall Experience
Janie
Waco, Texas
06/01/2024
Great job they did to repair the parts of my refrigerator. Jonathan did an amazing job, very knowledgeable.
Overall Experience
Danielle
West, Texas
06/01/2024
Jonathan has been a great help each time he has had to come out to fix our washer. It has been broken multiple times but it has nothing to do with his service. He took the time to find out the main cause of the issue and helped fix the problem/get a new washer after multiple issues. He has been very efficient each time and appreciate his help!
Overall Experience