Joe Z

Appliance Express Rated 5.0 out of 5 stars based on 187 customer reviews

We serviced a
WHIRLPOOL DRYER
Model MDG7658BWW
Near Elgin, TX 78621
Joe Z
Job Details: 04/30/2024
Arrived on site to install previously ordered part. Replaced timer WP33002803. Test unit and having same issue of timer not advancing and unit heats for several heat cycles and then stops heating. Contacted SW for assistance. After series of test believe the electronic dry control board is failing. Contacted techline and spoke with Robert. Explained to tech what has been done including replacement of timer. Tech is also recommending replacement of electronic dry control board. Sr# 7738997755. Need to order dry control board. Need parts research for board. Office to reschedule ; ordrng 1 Partsresearch (Parts research)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ10
Near Austin, TX 78752
Joe Z
Job Details: 04/30/2024
Arrived on site to replace scratched and dented doors. Replaced deli door W11435354 and both deli drawer door and freezer door handles W11045125. Unit is operating as designed. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Manor, TX 78653
Joe Z
Job Details: 04/30/2024
"Arrived on site for not operating. Upon arrival, ran diagnostics and there are no saved error codes. Customer states that there is some knocking noise, and clothes a little wet than normal. Found unit has a defective basket. Removed for inspection. All,holes seem to be punctured but there are too many holes that are on small. Ordering basket and washplate. Office to reschedule ; ordrng 1 W11172199 (Basket) and 1 W10919191 (Agitator)"
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BW0
Near Elgin, TX 78621
Joe Z
Job Details: 04/30/2024
"Arrived on site for oven not heating and glass falling off. Upon arrival,inspected unit and found bottom of door has failed . Need to install glass brackets. Also found Ignitor energizes but not pulling correct amperage. Need to replace igniter. Ordering brackets and returning with prescreened parts. Office to reschedule ; ordrng 1 W10883496 (Bracket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFB02
Near Elgin, TX 78621
Joe Z
Job Details: 04/30/2024
"Arrived on site for temperature issues, frosting in fc and condensation in rc. Upon arrival found middle hinge is bent downward cause both doors to sit lower that design. Contacted techline for assistance. Spoke with Andrew, tech requested photo said there is no repair to be made SR# 7738995605. Customer to contact customer service. Job complete. No parts needed."
DM
Round Rock, Texas
04/24/2024
Joe was quick, reliable, and made the whole process easy.
Overall Experience
Lakeway, Texas
04/23/2024
Overall Experience
Charly
Austin, Texas
04/22/2024
Joe was at our door right on time, nocked at our door and identified himself very polite,I passed him in to show our dryer, in 20 to 25 he had finish fixing the job. Thanks Joe.
Overall Experience
Mike Salazar
Austin, Texas
04/18/2024
Joe Z has excellent communication skills. He quickly analyzed the problem with our washer and performed the repair quickly. Very knowledgeable and explained the issued. Thanks
Overall Experience
Mirna
Elgin, Texas
04/18/2024
Excellent service
Overall Experience