Joe Z

Appliance Express Rated 5.0 out of 5 stars based on 180 customer reviews

We serviced a
WHIRLPOOL DRYER
Model WGD4850HW1
Near Hutto, TX 78634
Joe Z
Job Details: 04/12/2024
Arrived on site to install previously ordered parts. Installed hinge and screw. Also customer showed how light no longer works. Need to order bulb and socket. Office to reschedule ; ordrng 1 WP22002263 (Bulb) and 1 W11222979 (Bulb)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM05
Near Hutto, TX 78634
Joe Z
Job Details: 04/12/2024
"Arrived on site to install previously ordered parts, upon arrival. Found that there is nothing wrong with current tube or ice maker. The issue is a clogged drain causing base of freezer to ice over. Cleared the drain from bottom and top of unit. Test by pouring water in drip pan. Unit is operating as designed. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Hutto, TX 78634
Joe Z
Job Details: 04/12/2024
"Arrived on site to install previously ordered part. Upon arrival,inspected unit and found Need to replace basket, cabinet due to all bottom 4 corners where feet mount are pushed upwards. , and rear panel. Ordering cabinet, rear panel, agitator, and suspension. Need 2 hour weigh time for rebuild. Office to reschedule ; ordrng 1 2hourweigh (2 hour weigh) and 1 W10596395 (Cabinet) and 1 W11486091 (Rear panel) and 1 W11222979 (Washplate) and 1 W11217817 (Suspension)"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Hutto, TX 78634
Joe Z
Job Details: 04/12/2024
"Arrived on site for control panel just lights up and stays blank. Upon arrival power cycled unit and and startup screen cycles continuously, then goes back to being blank. Need to replace panel. Replaced control panel and test unit by preheating oven to 350. Unit is operating as designed. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Austin, TX 78722
Joe Z
Job Details: 04/12/2024
"Arrived on site for not powering on. Upon arrival,test polarity and is correct, down stacked dryer from washer to access controls. Inspected control and green led is not flashing. Am receiving correct voltage to control. Need to replace control. Replaced control and now getting correct response from control led. Test unit and console is still not responding. Confirmed correct dc voltage from control to console. Replaced console. Test unit and is now operating as designed. No leaks present at this time. Job complete"
Keidi
Austin, Texas
04/08/2024
Good comunication !!!
Overall Experience
Ms. M
Bastrop, Texas
04/04/2024
Technician never showed up for service appointment but stated that he did. Was spoken to rudely by the operator and told to purchase a commercial oven if I wanted to cook my Sourdough bread at 500* rude and dishonest associates! Both of these associates need to be retrained on customer service and professionalism in the work place. Wasted an entire day waiting for service that we never received but they sent a receipt with notes stating that they did. Oh! And my 7 month old oven still isn’t working!!
Overall Experience
Smithville, Texas
04/03/2024
Joe was very professional and friendly. He didn't even mind the dogs.
Overall Experience
Elgin, Texas
04/03/2024
Overall Experience
Hans Holzhammer
Austin, Texas
03/29/2024
Very efficient . Great Job . Will use again when something comes up .
Overall Experience