James K
Appliance Express Rated 4.9 out of 5 stars based on 27 customer reviews
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Austin, TX 78732
James K
Job Details:
04/18/2025
"Arrived on site to replace previously ordered parts. Upon arrival, proceeded to replace W11610996 left door, W11557001 ice maker, W11574764 ice bin and W11448633 plate. Tested unit and now unit is functioning as designed. No water leaks detected at this time"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Austin, TX 78732
James K
Job Details:
04/18/2025
"Arrived on site for FC door detaching from rail assembly, RC not at correct temp and whirring noise from compressor area. Upon arrival, found 1/4 screw loose on the rail to freezer attachment. Re secured screw and now door does not wobble. Continued to inspect RC evaporator cover and found ice buildup. Need to replace evaporator cover and clear drain line and make sure drain tube for RC exit is clear of debris. Ran diagnostics and found noise coming from RC evaporator fan blade hitting ice. Thermistor checks pass on diagnostics. Customer also mention rust formed again on the FC door (picture attached). Spoke with Claims thread and stated extended warranty company will not cover rust. Advised customer. Customer also stated the middle bin on right door and trivet bin on left door is faulty. Spoke with Claims thread and stated thats functional and is covered by warranty. Ordering W11026416 bin cover, W11098158 bin frame and W11026418 trivet bin. Possible needs autho for bin parts and evaporator cover assy. No water leaks detected at this time. Weighing call for 2 hours. Office to reschedule ; ordrng 1 W11026418 (Trivet bin) and 1 W11098158 (Bin frame) and 1 W11026416 (Bin cover) and 1 2hours (2 hours)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Manor, TX 78653
James K
Job Details:
04/18/2025
"Arrived on site for filter stuck inside housing. Upon arrival, found after market filter inside housing. Proceeded to replace W11162042 filter housing. Tested unit and now unit is functioning as designed. Customer agreed to buy generic WP filters. No water leaks detected at this time"
We serviced a
WHIRLPOOL DRYER
Model WED6150PW0
Near Manor, TX 78653
James K
Job Details:
04/18/2025
"Arrived on site for dent on rear bulkhead. Upon arrival, customer stated there is a bump on the inner rear bulkhead and is concerned if that will cause problems. Advised customer that is just how the bulkhead is molded and it will not cause a functional failure. Customer agreed. Confirmed unit is tumbling and heating correctly. Unit is functioning as designed. No parts needed"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Austin, TX 78731
James K
Job Details:
04/18/2025
"Arrived on site for unit having gas odor. Upon arrival, check for gas leaks and found no leaks. Confirmed all flames color and size is normal and pictures are attached to the ticket. Called techline and spoke with Austin SR#7741384090 and reported findings and stated unit is functioning as designed. Called Safety team and spoke with Robin SR#7741355712 and also stated unit is functioning as designed. No parts needed"
Larry Cohen
Austin, Texas
WHIRLPOOL REFRIGERATOR
KBSN608ESS01
James was professional courtesy and knowledgeable






03/26/2025
Gary Keith
Spicewood, Texas
KITCHENAID OVEN
KOED530PPS00
James "Jimmy" was very thorough and knowledgeable in his diagnosis and repair of my oven. His courtesy and professionalism from the moment he arrived (on time) until his completion of the repair were most appreciated!






03/19/2025
Debbie J
Austin, Texas
WHIRLPOOL COOKTOP
WCE77US0HS01
Arrived within the slotted time, very knowledgeable and friendly. I will definitely use this company again, because of the excellent quality of service.






03/19/2025
CPD
Austin, Texas
WHIRLPOOL ICE MACHINE
WUI95X15HZ00
James was polite, thorough and explained everything.






03/12/2025
Cliff Teeler
Austin, Texas
WHIRLPOOL ICE MACHINE
WUI95X15HZ01
James was great






03/02/2025