Gerry C

Appliance Express Rated 5.0 out of 5 stars based on 235 customer reviews

We serviced a
WHIRLPOOL RANGE
Model RF362LXTB2
Near Georgetown, TX 78628
Gerry C
Job Details: 07/12/2024
"RF362LXTB2 Arrived to inspect temperature issue. I retested the unit and found it well within MFG specified average temperature. I found the customer was referencing a temperature gauge and it was off by approximately 30 degrees, too cold. I advised the customer of my findings. Operational test good, warranty applied to service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ01
Near Andice, TX 78628
Gerry C
Job Details: 07/12/2024
"WRF555SDFZ01 Arrived to install previously diagnosed and ordered part. I heat treated the replacement gasket and then installed and tested. The right door required shimming and after, the misalignment was corrected. No leaks observed during service."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS05
Near Georgetown, TX 78633
Gerry C
Job Details: 07/12/2024
"KRSC703HPS05 Arrived on site to inspect noise. The customer advised they had heard a single instance of the machine making a bussing noise for approximately 20 minutes. I was unable to recreate the issue, but found the doors and cabinet out of alignment and adjustment. I corrected the door and cabinet issues and tested. The RC drawers were dragging and I applied MFG provided lubricant to the drawer slides and the issue was resolved. No leaks observed during service."
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Georgetown, TX 78633
Gerry C
Job Details: 07/12/2024
WED5620HW2 Arrived to install previously diagnosed and ordered part. I removed and replaced the UI and the prior lighting issue was resolved. I corrected the venting mount and tested. Operational test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Georgetown, TX 78633
Gerry C
Job Details: 07/11/2024
"Arrived to inspect noise. I found the condenser area was the source of the noise and I was able to secure the tubing and correct the noise. The damper was excessively noisy and I removed and replaced. During the repair,it was noted the back right of the liner had a mark and the customer requested I report the issue to the MFG. I contact the tech line and advised MFG Tech Dru. I advised the tech of the liner issue and was assigned file# 7739481662. No leaks observed during service."
Killeen, Texas
07/18/2024
The Lead tech was very knowledgeable. I wish I got him the first time to trouble shoot and fix the issues that the 4visit didn’t solve it. Very outstanding job!
Overall Experience
Kevin
Harker Heights, Texas
06/16/2024
The staff was very professional and very knowledgeable about the appliance. They did not try to sell anything or make the problem more complicated. They did not try to conceal anything and were very clear about the issue they found. I would recommend your team to anyone.
Overall Experience
Georgetown, Texas
06/14/2024
Very knowledgeable qn professional a very nice man always takes his time until he solved the iasue
Overall Experience
Horseshoe Bay, Texas
06/07/2024
Very prepared for the service
Overall Experience
Leander, Texas
06/07/2024
Overall Experience