David

Appliance Express Rated 4.9 out of 5 stars based on 269 customer reviews

We serviced a
GE MICROWAVE
Model JVM1640WJ01
Near Georgetown, TX 78628
David Z
Job Details: 11/22/2022
"Arrived on site to diagnose microwave that's not heating and making some noise. Tested unit and could hear the magnetron buzzing very loudly indicating failure. Call complete."
We serviced a
GE DISHWASHER
Model DDT595SBL4TS
Near Georgetown, TX 78628
David Z
Job Details: 11/22/2022
"Arrived on site to follow up on dishwasher that was dead shortly after control replacement. Tested unit and found diagnostic light is on, but UI is unresponsive. Per directions from SW, power cycled unit several times after verifying the CSM was not tripped. After 6 power cycles the unit powered on, which per directions requests to update software with Module WD98R5957301 from GE. The unit is working at this time. Customer advised we do not have this module and it's on back order from GE until January at this time. Customer will follow up mid Jan to see if we have module to update. Customer requested I replace the bezel on the UI with their part, which they are aware has several broken tabs. I was able to get the bezel on successfully, but advised there's no warranty since clips are broken. Call complete, customer will follow up in Jan for status on update module. I also advised to get in touch with GE if we can not get the module easily. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Jarrell, TX 76537
David Z
Job Details: 11/22/2022
"Arrived on site to diagnose refrigerator that was not cooling in either compartment. On arrival unit was unplugged. Customer said they had noticed some frost on the evaporator cover, which likely means it had a defrost issue. When I moved the unit to give it power I did find water on the ground, so pan was full. When plugged in unit is cooling properly. I checked the defrost circuit and found the connector for the brown wire for the heater unseated, so heater could not be powered. Repaired connector and tightened. Unit should now be working as designed. Customer advised to leave unit in failure state so we can more accurately troubleshoot if issue returns. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Belton, TX 76513
David Z
Job Details: 11/22/2022
Arrived on site to install new double valve due to recently replaced valve failing. Replaced valve and tested unit. Verified unit working as designed. Call completed with no water leaks.
We serviced a
LG WASHER
Model WM2501HVA
Near Salado, TX 76571
David Z
Job Details: 11/22/2022
"Arrived on site to follow up on washer that leaked immediately following service. I thoroughly examined the area in and around the washer for leaks. I found no water leaks in the rear of the unit or the drain. I found water and soap trails coming from the bellow area due to large amount of crust and hair on the door and bellow. I ran the unit with the lid off and checked for leaks. Found a slight drip coming from the steam box pressure hose around the clamp. I adjusted the clamp to stop the leak. I also cleaned the bellow to allow for a better seal. I ran multiple cycles including a clean washer cycle for over an hour and did not get any other leaks from the unit. Unit had a large amount of suds, likely due to old soap buildup which can get in the pressure line and trigger the IE error. TG also informed the customer of the very low pressure he verified at times during the cycles, which needs a plumber to resolve. Low pressure can also trigger the IE error, which is a pressure / water error. Advised customer to run cleaning cycles to remove soap buildup and unit should return to normal function. At time of service completion there were no codes or leaks found. Call completed."
Andice, Texas
11/15/2022
Overall Experience
Belton, Texas
11/11/2022
Very knowledgeable! Quick fix!
Overall Experience
Georgetown, Texas
11/10/2022
Overall Experience
New customer
Temple, Texas
11/10/2022
Excellent customer service Knowledgeable technician Polite Professional , provided great explanations about new Maytag
Overall Experience
Fort Hood, Texas
11/04/2022
Overall Experience