Appliance Repair Woodway Texas

Appliance Express Rated 4.8 out of 5 stars based on 29 customer reviews

We serviced a
WHIRLPOOL ICE MACHINE
Model JUIFN15HX01
Near Woodway, TX 76712
Sterling
Job Details: 05/21/2024
"On arrival verified complaint of not working. Visual inspection found grid cutter physically broken. End of wire looks damaged by heat not physical strike, ran diag test and found water level sensor has failed. Will need to replace on return ordering 1x grid cutter. spoke to butch at TL 7739135973 to document multiple grid cutter failures. Unit will need grid cutter and recirc pump on return. Reschedule for 5/27 no parts installed ; ordrng 1 W10919199 (Grid cutter)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Woodway, TX 76712
Sterling
Job Details: 05/14/2024
"On arrival verified complaint if no power. Found display is not functioning, verified it is getting voltage. Replaced console and unit is now functioning job complete. Parts installed w11613564"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Woodway, TX 76712
Jonathan M
Job Details: 04/30/2024
"Arrived on site for a washing machine that still has a loose agitator. Inspected unit and work area. I found that the agitator came off as soon as I lifted it up, indicating the screw had come undone. I went ahead and replace the gear case in the agitator screw and tested the unit. The unit began to work and operate as designed with no leaks present during operation. Call complete. W10772621 and W11454741."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Woodway, TX 76712
Jonathan M
Job Details: 04/25/2024
Arrived on site for a washing machine that is not running through cycles. Inspected unit and work area. The customer advised the machine seems to run the entire load but that the clothes arent getting washed and that they think that theres an issue with the agitator. I gained access to the agitator and found the agitator completely loose and not sitting properly on the driveshaft. I removed the agitator and found that the inner spine was completely fine. I reattached the agitator in test of the unit. Found the unit working and operating as designed. Around the units are an auto test in the unit works perfectly. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW8800
Near Woodway, TX 76712
Jonathan M
Job Details: 04/24/2024
"Arrived on site for a washing machine that is making loud grinding noises throughout the wash cycle but the specifically in the spin cycle. I did confirm the customers complaint. I went to check for model and serial numbers, but found no model or serial tag on the washer itself. I spoke with claims and because there is no full model number or serial number is attached with this unit, we cannot necessarily find the parts needed for the washer. The office will need to contact the extended warranty for alternate resolutions. Call complete."
Woodway, Texas
04/07/2024
The service was efficient and the serviceman was polite. I would have rated this overall service higher if, #1 the upper rack attachment on the right was difficult for the serviceman to get off. Then when putting it back together it was all of a sudden broken and cannot be raised. Not sure if he broke it but it does raise the question! #2 When I spoke with Jenn Air Customer Service to schedule this call they said no cost to us at all. Your serviceman said the office said there will be a $169 diagnostic charge. So I had to call Jenn Air and they confirmed no cost to me. This is very suspect to me. I expect the absolute integrity and highest level of service and these 2 items give me pause.
Overall Experience
Woodway, Texas
01/05/2024
Johnathan made a trip out and diagnosed the problem. Phoned Jenn Aire with what he found, ordered the parts and returned to install the parts. Great service
Overall Experience
Roger
Woodway, Texas
12/20/2023
Overall Experience
Woodway, Texas
08/24/2023
very nice and courteous
Overall Experience
cfortney
Woodway, Texas
06/20/2023
Service was quick and efficient. Jon was awesome to work with!
Overall Experience