Arrived on site to test unit for not draining. Found blue wire to drain pump was cut. Added butt connection and tested unit with no issues. Advised customer against over loading with items that retain a lot of water to prevent further damage. Unit is now working as designed. No leaks detected. No parts replaced at this time. Job complete.

Arrived on site to test unit for staying hot. Found control relay was stuck on for bake element. Replaced control(W11548749)and oven sensor(WPW10181986). Tested unit to 350 with no issues. Unit is now working as designed. Job complete.

Arrived on site to test unit for not filling properly. Found error f8e1(long fill). Found the way drain was zip tied to valve caused it to close with vibration and use. Removed zip tie and opened valve. Tested unit and found no issues. Unit is now working as designed. No leaks detected. No parts replaced. Job complete.

"Arrived on site to test unit for water leak and grinding noise. Customer stated that when she would do a cycle and the basket was weighed down, it would touch the floor and water would leak. Tested suspension, found it extremely bouncy and would need replacement. Put unit and diagnostics heard a loud whirring noise. Inspected under the unit found that the gear case is leaking oil all over the cam and pulley shield. Would need to replace gear case cam, actuator and suspension. Replaced parts and tested unit, when in spin cycle unit was still a little bouncy. Looked over suspension once more and found that one of the suspension rods were bent. Would need to order suspension for return visit. Ordering part, office to reschedule. ; ordrng 1 W11217817 (Suspension)"

"Arrived on site to test unit for no cooling. Upon arrival found both cabins at room temp, tried to activate compressor in diagnostics, compressor would not kick on. Unplugged unit and inspected start device and compressor, plugged unit back in, compressor kicked on. Called techline to document SR#7738878825, per techline took amperage from compressor pulling 1.1 amps. After 20 minutes inspected evaporator coil, frost buildup is ideal and unit is starting to cool. Due to significant weather events my conclusion is unit got a power surge and got stuck in a logic loop. Advised customer to put water bottle in freezer and when it fully freezes unit will be safe to use. If unit does not cool properly it will need a sealed system repair. At this time unit is running as designed, job complete."